Chili User Manual-15

Mooresville,NorthCarolina
USER MANUAL SingleZone
DualZone
UsethisguidetodescribeuseandsetupaswellasoffertroubleshootingtipswithyourChili
Product.
Iftheissuestilloccurs,pleasecontact
customerserviceatcustomerservice@chilitechnology.comorcall1‐877‐235‐6271.
Note:Pleasereadtheseinstructionscarefullybeforeuse.
pg. 2 Table of Contents
Introduction.
Page5
Beforeyougetstarted.
Page6
Safetyinstructions.
Page7‐8
Contents.
Page9
UsingtheCube.
Page10
Set‐upinstructions.
Page11‐15
Maintenance.
Page16‐17
Storage.
Page18
TechnicalParameters.
Page19
Troubleshooting.
Page20
pg. 3 Chili Technology™ welcomes you to a new sleep experience! Wearededicatedtoadvancesinsleepengineering.Ourgoalistogive
youaperfectnight’ssleepbyenablingyoutopersonalizeyoursleep
environment.
AsyousetupyourChiliPad™Cube,wehopeyouenjoyyourexperience
andfindyourownsleeptemperatureandindividualdegreeof
comfort.
3
pg. 4 INTRODUCTION
TheChiliTechnology™Cubeisa
revolutionarycoolingandwarming
systemthatregulatesthesurface
temperatureofyourmattressfora
perfectnight’ssleep.Chili
Technology™canbeused12months
outoftheyearandisdesignedto
improveyoursleep,nightafternight.
Thesiliconecirculationtubesrun
conditionedwaterthroughoutthe
mattresssurfacetomaintainyour
idealsleeptemperature.
ThecontrolunitforyourChiliPad™is
referredtointhismanualastheCube.
TheChiliTechnology™coolingandwarmingsystemallowsadjustments
tobemadetoyourbeddingsurface.TheCubecoolsorwarmswaterto
yoursettemperatureandcirculatesitthroughthepad,generally
achievingtemperatureswellbelowacool55ºF(13ºC)andeasilyabove
averywarm110ºF(43ºC).TheCubemotor45dBandonlyuses170
Wattsofpower.UsetheChiliPad™Cubetosetthetemperatureofyour
bedinsteadofheatingorcoolingyourentirehousewhileyousleep.
Keepingyourhomethermostatatamoremoderatetemperature
translatesintorealenergysavingsthatallowyourChili™producttopay
foritself!
pg. 5 BEFORE YOU GET STARTED
1.KeeptheCubeawayfromareasthatmightbecomedamporwet,such
asanopenwindow.TheCubeshouldbeplacedonadry,firmfloor,ina
well‐ventilatedarea,freefromsurroundingfabric.Spacingofatleast24
inches(60cm)shouldbeleftonallsidesandtopoftheunit.Never
operatetheCubeunderabed.
2.Neverturnthecubeonbeforetheconnectionhosecomingfromthe
padhasbeenconnectedtotheCube.
3.TheCubemusthavewateraddedbeforeinitialuse.Youwillneedto
addadditionalwateroninitialset‐upasthemattressfillswithwater.
Refertothe“Set‐Up”sectionofthismanualforfullinstructions.
4.AvoidanybendsorkinksofthehosebetweentheCubeandthe
ChiliPad™
5.BecarefulwithsharpobjectsneartheChiliPad™toavoidpuncturesof
thecirculationtubing.
6.Children,someindividualswithdisabilitiesorindividualswith
cognitiveimpairmentsmustbeunderadultsupervisionwhenusingthe
ChiliPad™Cube.
7.TheCubeistobeusedonastandardACpowercircuitoftheproper
voltage.
8.TurnOFForunplugwhennotinuse.
9.TheCubeisprogrammedtoturnoffautomaticallyafter10hoursof
continualuse.TheCubecanbeturnedonagainmanuallyafterit
automaticallyturnsitselfoff.
10.OverheatingmayresultfromusingtheCubeinanymannerother
thanasdescribedinthismanual.
11.WrappingthepowercordaroundtheCubemaydamagethecord.
Pleasewrapthepowercordlooselyduringstorage.
12.IftheCubeisnotworkingproperly,unplug,discontinueuseand
immediatelycontactChiliTechnology™CustomerServiceat
customerservice@chilitechnology.comor877‐235‐6271.
pg. 6 Save these instructions SketchA.
GROUNDINGINSTRUCTIONS
Thisproductmustbegrounded.Ifitshouldmalfunctionorbreakdown,groundingprovides
apathofleastresistanceforelectriccurrenttoreducetheriskofelectricshock.This
productisequippedwithacordhavinganequipment‐groundingconductoranda
groundingplug.Theplugmustbepluggedintoanappropriateoutletthatisproperly
installedandgroundedinaccordancewithalllocalcodesandordinances.
DANGER!Improperconnectionoftheequipment‐groundingconductorcanresult
inariskofelectricshock.Checkwithaqualifiedelectricianorservicemanifyou
areindoubtastowhethertheproductisproperlygrounded.Donotmodifytheplug
providedwiththeproduct–ifitwillnotfittheoutlet,haveaproperoutletinstalledbya
qualifiedelectrician.Thisproducthasagroundingplugthatlooksliketheplugillustratedin
sketchA.Makesurethattheproductisconnectedtoanoutlethavingthesame
configurationastheplug.Noadaptershouldbeusedwiththeproduct.
pg. 7 IMPORTANT SAFETY INSTRUCTIONS
Useofelectricalappliancesrequiresthefollowingprecautionstoreducetheriskof
fire,electricshock,andinjury.
1) Readallinstructionsbeforeusingthiscoolingandwarmingbedsystem.
2) WARNING–Donotusethiscoolingandwarmingbedsystemwithinfants,individualswith
diminishedcapacityoranyoneinsensitivetoheatsuchasapersonwithpoorbloodcirculationunless
undersupervision.
3) WARNING–Donotusethiscoolingandwarmingbedsystemwithanyotherheatedblanket,
comforter,quilt,sheet,mattresspad,mattress,footwarmer,throwblanket,orsimilarcoolingorheating
bedding.
4) WARNING–Topreventapossiblefire,donotblockairintakesorexhaustinanymanner.Donot
usetheelectricaldeviceonsoftsurfaces,likeabed,whereopeningsmaybecomeblocked.Donot
operateunderthebed.
5) Useclosesupervisionwhenthiscoolingandwarmingbedsystemisbeingusedbyandaroundchildren
orindividualswithcognitiveimpairments.
6) Donotimmersethecoolingandheatingdeviseinwater.
7) Donotplacepowercordbetweenmattressandfoundation.Donotrunundercarpeting.Donotcover
cordwiththrowrugs,runners,orsimilarcoverings.Donotroutepowercordunderfurnitureor
appliances.Arrangepowercordawayfromtrafficareasandwhereitcouldbetrippedover.Donotallow
thecordstobepinched.
8) Donotoperatethisproductintheeventthatthepowercordorplugbecomesdamaged.
9) Keeppowercordawayfromheatedsurface.
10) Alwaysplugthisproductdirectlyintothewalloutlet/receptacle.Neverusewithanextensioncordora
power/outletstripthatcanberelocated.
11) Intheeventthatthecoolingandheatingsystemmalfunctions,isnotoperatingorifdroppedinwater or
damagedinanymanner,pleasecontactChiliTechnology™.
12) Turnofforunplugwhennotinuse.
13) Donotuseoutdoors.
14) Tounplugthiscoolingandheatingsystem,turncontrolstooff,thenremovepowerplugfromoutlet.
15) Donotinsertorallowforeignobjectstoenteranyventilationorexhaustopeningasthismaycausean
electricshockorfire,ordamagethecoolingandwarmingdevice.
16) Neveroperatethecoolingandwarmingdevicewiththeairopeningsblocked.Keeptheairopeningfree
fromanydebris.
17) Acoolingandwarmingsystemhashotandarcingorsparkingpartsinside.Donotuseitinareaswhere
gasoline,paint,orflammableliquidsareusedorstored.
18) Donotuseattachmentsnotrecommendedbythemanufacturer.
19) Donotoperatewhereaerosol(spray)productsarebeingusedorwhereoxygenisbeingadministered.
20) Donotopenorbreakthehousingonthiscoolingandwarmingdeviceasthiswillinvalidateyour
warranty.
21) WARNING:RiskofElectricShock– Connectthis furnishingtoaproperlygrounded
outletonly.SeeGroundingInstructions.
22) Usethisproductonlyforitsintendeduseasdescribedintheseinstructionswithinthismanual.Any
otherusenotrecommendedbythemanufacturermaycausefire,electricshock,orinjurytopersons.
pg. 8 CONTENTS The Cube OneCubeperZone.
The Pad Padwillfitsnugglyoveryour
mattress&supportivestraps
willkeepthepadinplace.
The Remote OneRemoteperZone.
pg. 9 USING THE CUBE pg. 10 SET‐UP INSTRUCTIONS Mattress,WaterproofMattressProtector,ChiliPad™,FittedSheet,
ThenComforter.




CompletelyunfoldtheChiliPad™andplaceitflatontopofyour
waterproofmattressprotectorwhichisontopofyourmattress(seeset
uporderabove).Thetailpipe(tubethatconnectsthepadtotheCube),
canbeattheheadorthefootofthebed.
PositiontheelasticstrapunderneaththemattresstokeeptheChiliPad™
inplace.
PlaceyourfittedsheetdirectlyovertheChiliPad™.
Foroptimalperformance,adenseblanketorcomfortershouldbeplaced
overthebodywhentheChiliPad™Cubeisinusetoprovidetheneeded
insulationtokeepthebeddingsurfacecoolorwarm.
ConnectingChiliPad™tubingtotheCube.



PlaceyourChiliTechnology™Cubeonahardflatsurfacenearyourbed.
Rememberthatspacingofatleast24inches(60cm)shouldbeleftonall
sidesandabovetheunit(thisiscriticaltooptimalperformanceofthe
system).
ConnectthetubingfromyourChiliPad™producttotheCubeasshown
below.Youmustheara“click”soundtoensureproperconnection.
Note:Ifyouneedtodisconnectthetubing,
pressthetubedisconnectbuttonlocatedon
thebottomoftheCube.Pleasenotethatafew
dropsofwatermayresultwhendisconnecting
thetubing.
pg. 11 SET‐UP CONTINUED ConnectingthePower.
Plugthepowercordintoanoutlet.
Note:Thisdevicehasagroundedplug.Toreducetheriskofelectricshock,thisplugis
intendedtofitinagroundedoutletonlyoneway.Ifitdoesnotfit,contactaqualified
electrician.Donotmodifythepluginanyway.
FillingtheCubewithWater.Distilledwaterisrecommended






Youwillneedtofillthewaterreservoirbeforethefirstuse.
ThewaterreservoirislocatedonthetopcenteroftheCube.
Unscrewandremovethecap,thenaddwateruntilthereservoirisfull(approximately
14oz/390ml).Note:HaveadditionalwaterreadytopourafterCubeisstartedtofillthe
tubinginthePad.
TurntheCubeonbytouchingtheON/OFFbutton.
TheCubewillbeepandthepumpwillbegintorun(Thisiswhereadditionalwaterwill
beneededasthewaterinthereservoirwillbepumpedintothePad).
AswaterstartscirculatingthroughthetubinginyourChiliproduct.Continueto
slowlyfillthereservoiruntilthewaterlevelreachesthebottomofthecapthreadlines
(thisamountwillvarydependingonthesizeofyourpad).
o Usecleanwater.Distilledwaterisrecommended.
o DonotimmersetheCubeinwatertofill.
o BecarefulnottospillwaterontheCube.
o RefillthewaterreservoirwhenthewaterlevelgetslowortheLowWaterlight
comeson.TheCubewillnotoperatewhenthewaterlevelinthereservoiris
tooloworempty.
TurningtheCubeOn.
PresstheON/OFFbuttonontheCubeorremote.TheCubewillbeepandthepumpwillbegin
torun.
pg. 12 SET‐UP CONTINUED ToCool:
PresstheCOOLERbuttontoselectyourdesiredtemperature.
Thedigitalreadingonthedisplaywillblink3timestoindicatethesettingwasaccepted.
TheCubewillstarttoworkanddisplaytheactualtemperature.
ToWarm:
PresstheWARMERbuttontoselectyourdesiredtemperature.
Thedigitalreadingonthedisplaywillblink3timestoindicatethesettingwasaccepted.
TheCubewillstarttoworkanddisplaytheactualtemperature.
Note:Thetemperatureadjustmentstepscanbecompletedwiththeremotecontroloron
theCubedisplaypanel.
UsingtheRemote.
RemotePairing:



PlugintheCube.
Touchthe“ON/OFF”buttonontheCubedisplaypanelandholdfor5seconds.The
Cubewillsoundalongbeepandthedisplaywillshowablinking“888”.
TurntheremotecontrolON.TheCubewillsoundashort“beep”anddisplaythe
actualtemperature.
SwitchingBetweenºFandºC:



TurnOFFtheremotecontrol.
TurnONtheCubeonthedisplaypanel.
Pressthe“ON/OFF”buttontheremotecontrolandholdfor2seconds.
pg. 13 SET‐UP CONTINUED TurningtheCubeOff.
PresstheON/OFFbuttonontheCubeorremote.TheCubewillbeep,thenthepump
andfanwillstoprunning.Thepumpand/orfanmaycontinuetorunforashorttime
oncetheunithasbeenturnedoff.Iftheunitisnottobeusedfora24‐hourperiod,
unplugfromthewall.
AdjustingtheTemperature.
TheCubemustbeturnedontoadjustthetemperature.TheCubecoolsorwarms
waterinindividualdegreeincrementsbetween55ºF(13ºC)and110ºF(43ºC).The
Cubewillcoolbelow55ºF(13ºC)onthecool“LO”settingandabove110ºF(43ºC)
onthecozy“HI”setting.Oncedesiredtemperatureisset,watercirculatesthrough
thepadgenerallyachievingyourdesiredtemperature.
Insomecasesthemaximumandminimumtemperatureswillnotbereacheddueto
someofthefollowingfactors:ambientairtemperature,humidity,individualbody
heat,insulation,allowingtheunitsufficientairflowandheatloadontopoftheChili
product.Formaximumperformance,itisrecommendedthateachindividualhavehis
orherownCube.
MaximumTemperatureChange.
Condensationmayoccuronthetubingand/orpadbasedonambientair
temperature,humidity,andindividualbodyheat.Toaddressthis–adjusttheair
temperatureoftheroomlowerand/ortheCubetemperaturehigher.Pleaseseethe
troubleshootingguideforinformationonhowtosolvethisissueorrefertotheChili
GuruVideosonourwebsite(www.chilitechnology.com)fortroubleshootingor
furtherassistance.
OperationalTips.
InsurethereisamplespacearoundtheCubeforventilation.TheCubeusesfreshair
tocooltheelectronics,sosufficientfreshairisnecessaryforoptimalperformance
andlonglifeofyoursystem.
Clearanceof24inches(60cm)onallsidesandaboveisrecommendedforoptimal
performanceandlongevity.TheCubecanneverbeoperatedunderthebed.
Frequentlyinspecttheconnectiontubestoinsuretherearenokinksorrestrictions
thatmaypreventfreeflowofthewaterthroughyoursystem.
Usethefollowinglinktoaccesscleaningtips:
http://www.chilitechnology.com/chili‐guru‐help‐videos/
pg. 14 SET‐UP CONTINUED FCCCompliance.
Theremotedevicecomplieswithpart15oftheFCCrules.Operationissubjectto
thefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,
and(2)thisdevicemustnotacceptanyinterferencereceived,including
interferencethatmaycauseundesiredoperation.
Warning:Changesormodificationstothisunitwillvoidthemanufactures
warranty.
Note:Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevice,pursuanttopart15oftheFCCrules.Theselimitsare
designedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiateradio
frequencyenergy.Ifnotinstalledandusedinaccordancewiththeseinstructions,
itmaycauseharmfulinterferencetoradiocommunicationsandthereisno
guaranteethatinterferencewillnotoccurinaparticularsituation.Ifthis
equipmentdoescauseinterferencewithTVorradioreception,whichcanbe
determinedbyturningthedeviceonandoff,theuserisencouragedtotryto
correcttheinterferencebyoneormoreofthefollowingmeasures.
 Reorientorrelocatethereceivingantenna.
 Increasetheseparationbetweenthetwodevices.
 Plugthetwodevicesintodifferentwalloutlets.
 ConsultChiliTechnologyCustomerServiceforassistance.
pg. 15 MAINTENANCE Onceamonthmaintenance
WaterMaintenance


Distilledwaterisrecommended.
Onetimepermonthadd¼cup(2oz/59ml)ofhydrogen
peroxideintothewaterreservoirtokeepthecirculation
systemclean.Procedure:Settemperatureto90ºF(32ºC).
Removethewaterreservoircapandaddthehydrogen
peroxide.LEAVETHEWATERRESERVOIRCAPOFF.The
hydrogenperoxidewillreactwithanydirtorotherforeign
particlestocleanthesystem.Oncethereactionhasstopped
(bubblesnolongerform)or20minuteshaspassed,replace
thecap,resettheCubetoyourdesiredsleeptemperature
andenjoy.
CleaningtheCube



WiththeCubeturnedoffandunplugged,useacleandamp
clothtocleantheoutsideoftheCubeandremotecontrol.
Useonlymildsoapifnecessary.Becarefulnottogetwater
insideoftheCube.
Usecanofcompressedair(orsimilar)toblowthroughthe
intake/exhaustventsonallsidesremovingdustanddebris.
NeversubmergeorgetwaterinsidetheCube.
WashingthePadasneeded
 ThePadiswashableinafrontloadingwashingmachine–
COLDWATERONLY.
 Securethetailpipe(partthatrunsfromthepadtothe
Cube)withathickrubberbandorothermeanstominimize
riskofitflailinginthespincycleanddamagingthe
connector.
 UseonlyGENTLE/DELICATEwashingcycleandfeelfreeto
addalittleOxyClean™orsimilarcleanerthatincludes
peroxideintheactiveingredients.
 DryonDELICATE/AIRONLYcycle–UseNOHEATsetting
orairdry.
pg. 16 MAINTENANCE ‐ CONTINUED Everythreemonths
DeepCleaning







Emptyallwaterfromcontrolunit(s)
Fillunit(s)with½cup(4oz/118ml)ofhydrogen
peroxide
Completelyfillunit(s)withdistilledwater
Rununit(s)on“HI”settingwithCAPOFFfor6‐8hours.
Placeunit(s)higherthanpadtoensurewaterdoesnotspill
outofthetopoftheunit(s)
Afterheatingcycledumpwater/hydrogemperoxide
mixtureandrefillwithdistilledwater.
o Ifcleaninghasnotbeenperformedbefore,orhas
beenlongerthan3months,repeatingthisprocess
mayfurtherimproveperformance.
Oncethiscleaningprocessiscomplete,runsystemas
normal,includingthenormalhydrogemperoxideadditive.
pg. 17 STORAGE DisconnecttheTubing
IfyouneedtodisconnectthetubingfromtheCube:
 Pressthetubedisconnectbuttonlocatedonthebottomofthe
Cube(refertopage9).
 Removethetubefromtheconnector.
Note:Removingthetubewithoutpressingthetubedisconnect
buttonlocatedonthebottomoftheunitcandamagethe
connectors.
HowtoremovewaterfromtheChiliPad™
IftheCubewillnotbeinuseforanextendedperiod,youshouldpurgethe
waterfromboththeCubeandthePad.
 TodraintheChiliPad™youwouldusewaterdrainage
adapter.Toobtainoneofthesepleasecontact
customerservice@chilitechnology.comorcall1‐877‐235‐
6271.
 TodrainthewaterfromtheCube(afterunpluggingand
disconnectingthepad),takethecubetoasinkorbucket,
removethewaterreservoircapanddrainthewater(pour
awayfromthedisplaypanel,i.e.drainfromoppositesideofthe
connectorsinordertoavoidgettinganywateronthedisplay
panel).
StoringtheCube





DisconnecttheconnectiontubingfromtheCubeusingthe
disconnectbuttononthebottomontheCube(refertopage
12).
Drainanyremainingwaterfromtheunitbyremovingthe
waterreservoircap.GentlytilttheCubesothewaterdrains
throughthereservoiropening.Replacethecap.
WrappingthepowercordaroundtheCubemaydamagethe
cord.Pleasewrapthepowercordlooselyduringstorage.
Removethebatteriesfromtheremotecontrol.
StoretheCubeandremotecontrolinaclean,dryplace.
PleasevisitourChiliGuru’sforadditionalassistancewithroutinecleaningand
maintenance.http://www.chilitechnology.com/chili‐guru‐help‐videos/
pg. 18 TECHNICAL PARAMETERS RatedVoltage
AC90~230V
RatedFrequency
50Hz–60Hz
TemperatureControl
Lowerthan55ºF(13ºC)and
Higherthan110ºF(43ºC)
RatedPower
170W
Power
170W
RatedAmperage
2.2–2.3A
UsethisguidetoaddressproblemswithyourChiliProduct.Iftheissue
stilloccurs,pleasecontactcustomerserviceat
customerservice@chilitechnology.comorcall1‐877‐235‐6271.
pg. 19 TROUBLESHOOTING Don’tforgettovisitourChiliGuruhelpsectionformorehelpfultipsandtricks!
Visitwww.chilitechnology.comandclicktheFAQtab.
Issue
PossibleReason
Solution
Checktoseeiftheoutlethas
power.Iftheelectricalcordis
NoPower
damaged,unplugand
immediatelycallcustomer
service.
Besurepowercordissecurely
Disconnectedfrompower
Doesnotturnon
insertedintoCubepower
source
socket.
Poor
cooling/warming
effect
Reservoirisoutofwater
AddwaterbyfollowingtheSet‐
UpInstructionsinthismanual.
Remoteisnotworking
Replacethebatteries.
Reservoirislowonwater
AddwaterbyfollowingtheSet‐
Upinstructionsinthismanual.
Tubingiskinked
Nocoveringoveryour
bodywhenyousleep.
Condensation
20ºF(10ºC)differencein
airtemperatureandthe
Cubetemperaturesetting
Unitisequippedwith
severalautomaticshut‐off
functionstoprotectthe
Errorcodedisplayed
system;anerrorcode
onCubedisplaypanel
indicatedthissituation
hasoccurred(F1,F2,F3,
F4,F5).
MakesuretheChiliProductis
flatonthebedandthereareno
kinksinthetubing.
Useacoveringlikeablanketor
comforteroveryourbodyto
helpinsulateyoursleeping
environment.
AdjusttheCubesettingup2º‐
5ºF(1º‐3ºC)untilthereisno
longeracondensationbuildup.
Turnoffandunplugunit.Wait
15minutes,turnuniton,and
resetpreferredsleep
temperaturesetting.Ifissue
persists,noteerrorcode,
unplugCubeandcontact
customerservice.
pg. 20