We Speak Your Language

Transcription

MULTNOMAH COUNTY LIBRARY
PRESENTS
WE SPEAK YOUR LANGUAGE SERVICES
Presented by:
Rita Jiménez, Neighborhood Libraries Director,
Ana Schmitt, Bilingual Outreach Specialist, and
Anne Tran, Adult Programming Librarian
We Speak Your Language – Award
Winning Services to Immigrants
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Ana
Rita
Anne
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Disconnect from the Community
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"How Diverse is Librarianship? Check Out the Stats." School Library Journal. http://www.slj.com/2014/05/diversity/how-diverse-is-librarianship-check-out-the-stats/
(accessed May 12, 2014)
5
Questions for Live Poll
• Has your library ever done an analysis of your
staff demographics and how they compare to
your community’s demographics?
• If you answered yes, do you use this data to drive
resource allocation and/or decision-making about
the services you offer?
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Demographic Transformation
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Our nation is becoming a rainbow nation
Picture by Neil Kramer
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Demographic Snapshot of our County
After English, the most spoken languages in our
county are:
• Spanish (8.5%)
• Vietnamese (2%)
• Chinese (1.5%)
• Russian (1.2%)
• African Languages (.6%) & (.2%) of all County
residents are Somalian
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MCL Services Grow with the
Community
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Expansion of Services
• Today 72 bilingual staff work in 14 locations throughout our
system, including Central Library, Youth Services & Tech
Services. They speak Spanish, Vietnamese, Chinese, Russian
and Somali.
• We have an award winning multilingual website.
• In 1999 we had one Spanish speaking bilingual employee
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Services Span Generations
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We Speak Your Language Mission:
Multnomah County Library connects immigrant communities to
the information and resources they need to be successful in
the United States. We engage people of all ages and cultural
backgrounds with free opportunities and friendly guidance to
help them learn English, build job and technology skills,
prepare for citizenship and attain educational goals.
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Our Vision:
We will help prepare children for school success through culturally appropriate, engaging storytimes and
youth programs that focus on developing and celebrating literacy in their home language(s).
We will provide a rich collection of materials that entertain and educate in the primary languages spoken
in our county, which are currently English, Spanish, Chinese, Vietnamese and Russian. We anticipate
changes in demographics that open up new opportunities to serve emerging communities.
We will provide access to technology training in the primary languages spoken in our county.
We will continue to have positive and informative media coverage in the primary languages spoken in our
county.
We will develop our brand to ensure our program speaks to immigrant communities about the value of
their public library.
We will use data about our patrons and community to craft responsive strategies to serve them better.
We will collaborate to find the best use of on-line and in person internal communication to best serve
immigrant communities.
We will develop strategies to best serve immigrant communities in the digital library space and determine
what resources are needed for implementation of identified strategies.
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Award-winning Multilingual Web Site
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Immigrants in our libraries
Pictures by Kristin Beadle
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Developing the Next Generation
• Library School
Two of our bilingual staff have
gone to get their masters in library science and
promoted to librarian positions.
• Leadership Academy
Internal leadership
development training. To date we have had 8
bilingual staff participate in the Academy, 1
promoting to a management position.
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Our Impact
All of this work has resulted in big increases in the way immigrants
use our libraries.
This is comparative data benchmarking FY2008 data to
FY2013 data.
• Check out of material in these languages has
increased almost 65%
• Reference questions asked in WSYL languages have
gone up 38%
• The collection in these languages has grown by 34%
• Culturally appropriate programs have increased by
37%
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Take-Aways:
• Get out of the library
• Assessments are invaluable tools
• Manage your change (William Bridges’
Managing Transitions: Making the most of
change)
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SERVING THE LATINO COMMUNITY
Presented by Ana Schmitt
Bilingual Outreach Specialist
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Bilingual Outreach Specialist
•
•
•
•
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Teaching background
Bilingual and bicultural
Project management skills
Strong leadership skills
Listos para el kínder
Ready for kindergarten
Goal:
Enhance early literacy among
Spanish-speaking children
ages 3 to 5, make Spanish
storytime culturally
appropriate, and
empower parents to help
their children get ready for
kindergarten.
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Core Components:
Parent-child
interaction
Peer interaction
(children)
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Peer interaction
(parents)
Curriculum, Logistics and Sessions
Kits include:
• Easy to follow
lesson plan
• Activities, books,
props, etc.
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Logistics:
• Welcoming
• Opening activity
• Storytime
• Parents’ time/
Childrens’ time
• Parents &
children
interaction
• Farewell
Reading Talking Writing Singing Playing
Letters
Numbers
My Library
Games
Books
First Teacher
New Words
Rhymes
Who, What, When,
Where and Why
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Program Impact
• 95% Attendance during pilot
• 85% Increase reading at home
• Over 70 families on waiting list
Partnerships
• Migrant Headstart
• WIC
• Local Latino organizations
• Other library programs
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Community Outreach
• Partnerships with local
organizations that serve the
Latino community
• Systemwide outreach plan to
coordinate with bilingual
staff at multiple locations
• Presentation menu
(storytime, early literacy
training, technology training
kits, library services, adult &
children book clubs)
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Connecting Latino Community with
Library Services
• Día de los Niños, Día de los
Libros Celebration (over
10,000 in attendance)
• Summer library tours
planned by teens (average
50 in attendance per tour)
• Library TV show in
partnership with local media
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Outreach Highlights
•
•
•
•
•
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Low Income and Migrant Housing
Baby Dental Clinics
Early Literacy Training Campaign
Day Laborers Sites
Community Leaders Networking
VIETNAMESE PROGRAMS
Presented by Anne Tran
Adult Programming Librarian
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Storytime
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Reading Buddies
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Computer Classes
Partnered with
Vietnamese Community of
Oregon
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Cooking Class
Bún Bò Huế
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Herbal Class
Partnered with a local
Vietnamese acupuncturist
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Cultural Celebrations
Lunar New Year
Mid-Autumn Festival
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Family Nights
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I Want to Be….
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• A Soldier
A Police Officer
A Doctor
• A Musician
A Reporter
A Vet
• A Librarian
A Mechanic
A Lawyer
• A Florist
A Builder
A Teacher
Questions
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Resources
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•
http://www.pewresearch.org/next-america/#Two-Dramas-in-Slow-Motion
•
http://www.youtube.com/playlist?list=PLvIKw8nBoJnz9wQekuB4DUiEHsMTlNq9H
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https://multcolib.org/es
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https://multcolib.org/vi
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https://multcolib.org/ru
•
https://multcolib.org/zh-hans
•
http://www.keenreaders.org/
Picture Credits
41
•
http://www.pewresearch.org/next-america/#Two-Dramas-in-Slow-Motion
•
https://www.flickr.com/photos/neilarmstrong2/5031148670/sizes/m/ - Picture by Neil Kramer
Thank you
• Rita Jimenez, Neighborhood Libraries Director – ritaj@multcolib.org
• Ana Schmitt, Bilingual Outreach Specialist – anas@multcolib.org
• Anne Tran, Adult Programming Librarian – annet@multcolib.org
42

We Speak Your Language

Transcription

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