annual report - St John Ambulance Australia

Transcription

first aid kits
cadets
first aid services
operations branch
first aid for life
strength in the community
the order of st john
south australian youth council
first
aid
services
our
operations
community
first aid branch
care
training
work
enriching
historical society
historical society
St John
Ambulance
Australia SA Inc.
annual
report
first aid services
operations branch
2010/2011
operations
first
aid
training
st john band
community
care
volunteers
st john
sayc
circle of friends
south australian
youth council
care
community
first
aid training
south australian
youth council
volunteers
volunteers
community care
sayc
welfare group
sayc
our
volunteersyouth developmentcare
first aid for life enhancingwork
st john service awards
community
circle of friends
message
from
the
St John services form an integral part of our South Australian
community and set the foundation to a strong, inclusive and healthy
society.
I am continually impressed with the spirited commitment displayed
by volunteers and the impact their generosity has on community
life across the state. The knowledge and skill displayed by St John
volunteers is an enormous community asset, and it is pleasing to see
these skills increasingly permeate throughout our society. But it is
not just skills and expertise that are valued; it is also the qualities
of empathy and concern for others which is felt in all areas of our
community.
It is particularly impressive to see St John encouraging and engaging
younger generations to participate in volunteer activity and experience
the rewards that service to others brings.
I congratulate St John on this significant work, for which everyone
involved should feel great pride.
His Excellency
Rear Admiral Kevin Scarce AC CSC RANR KStJ
St John Deputy Prior and Governor of South Australia
operations branch
cadets
community
care
volunteers
first aid services
first aid kits
aid training
strength first
in the community
message from the governor of sa
contents
from the governor
2
contents 3
who we are
4
our board
11
chairman’s foreword 12
statistics14
ceo’s report
15
first aid training
16
first aid kits and equipment
17
community care work
18
patient care services
20
youth 24
youth council 25
our state office
27
order of st john
28
awards 30
historical society
31
volunteer thank you
32
sponsors and supporters
33
from the treasurer
34
finance37
governor
2
3
Today’s contemporary organisation is founded on a long and proud heritage
which can be traced back to the days of the First Crusades when the Knights of
St John, also known as Hospitallers, cared for sick and injured pilgrims travelling to
Jerusalem some 900 years ago.
In the nineteenth century a group of citizens revived the Order of St John in England,
drawing their inspiration from the example of the Knights. St John Ambulance
was subsequently formed to put its humanitarian ideals into practice in the new
industrial society, promoting the cause of first aid for the sick and wounded through
volunteer effort - a novel concept at the time.
The movement spread to Australia in 1883 and has since developed into the
organisation we know today. The work of the Order of St John is carried out in many
countries around the world. St John is a Royal Order of Chivalry with the Queen as
its Sovereign Head.
Our vision
Our vision for the future, whether acting alone or in partnership with others, is
the provision of charitable and humanitarian services to individuals, groups and
organisations.
Our mission
An increasingly resilient South Australian community; where first aid skills and
resources are prevalent, and our aged or isolated members of society are engaged
in community life.
Our driving forces
The provision of charitable and humanitarian services to individuals, groups and
organisations - whether acting alone or in partnership with others.
Provide relief for persons in sickness, distress, suffering or danger which recognises
no barrier of race, colour or creed.
Saving lives by making first aid a part of everyone’s life.
Improve the health and wellbeing of seniors and younger people living with a disability.
4
st john ambulance australia sa inc. • annual report 2010/2011
circle of friends
operations
first aid services
operations branch
Our history
order of st john
St John is self-funded whereby commercial proceeds support charitable and
volunteer services working for the service of humanity. St John is additionally
Australia’s leading provider of first-aid training, patient care services at public
events, and of first-aid kits and equipment.
volunteers community
first
aid
kits
carecadets
sayc
strength in the community first aid training
St John Ambulance Australia SA Inc is a vibrant, passionate and energetic not-forprofit charitable organisation in the South Australian community, for the community.
historical society
who we are
Our profile
5
How we fulfil our mission
Community care services
Patient care services at community
and public events
Given a number of varying factors, seniors
and younger people living with a disability
have a higher risk of social isolation. This
in turn has extensive ramifications on their
health and wellbeing, impacting on society
as a whole.
St John SA has an essential role in the South Australian State Emergency Management Plan as it is an integral
part of the functional service group ‘Ambulance and First Aid’. This means that in an event of an emergency
St John SA will provide patient care services at incident sites as well as providing an overflow or surge capacity
to SA Ambulance and the provision of non-urgent patient transport. St John SA and (under our direction) Surf
Life have the trained personnel, infrastructure and equipment required to provide this capability under the
functional service group.
First aid training
St John is Australia’s leading authority and provider of first aid training. We are passionate about saving lives
and are on a mission to make first aid a part of everyone’s lives.
St John provides first aid training to educate and enhance the skills of the South Australian community, as well
as ongoing advanced first aid training for the volunteer St John First Aid Responders.
St John is an approved first aid provider with SafeWorkSA and a member of the Australian Resuscitation
Council at both state and national level. Courses range from basic resuscitation skills to advanced life support
and remote survival. St John provides specialised training for people in high-risk industries such as mining and
shipping, in remote areas, and with Occupational Health & Safety responsibilities.
First aid kits and equipment
St John is the trusted iconic brand when it comes to first aid kits and equipment, setting the standard in quality.
Alongside training, first aid kits are a vital component in saving lives.
St John’s range accommodates basic personal kits through to first aid room supplies. Our workplace first
aid kits are compliant with all WorkCover requirements and OH&S legislation. All kits and products meet the
Australian Quality Standards and are approved by the TGA.
6
Youth members
Through our youth development program, St John SA provides opportunities for young people aged 8 to 18 to
form friendships, give time and effort to help others, belong to a team, and learn skills for life.
Young people are able to engage in a program that allows them to have a meaningful connection and contribution
to their community, mentoring and role modelling in a safe environment, and real opportunities to develop
leadership. It is a great way to learn lifesaving skills, gain nationally recognised competencies, form friendships,
help the local community, and have fun while doing it.
Our youth development programs support the growth of young people. The coordinated, progressive series
of activities and experiences encourage greater self-esteem, confidence, problem-solving, and improved
interpersonal skills. Whilst growing the skills base and resilience of the community, our youth development
experiences form an invaluable testing ground for future career paths with the development of life skills relevant
to success in adulthood.
Funding and support for ophthalmic services
The ophthalmic support we provide gives people in disadvantaged circumstances access to specialised eye
treatment. The St John Hospital in Jerusalem operates for under-privileged communities and refugees and is
funded by the St John community around the world.
operations
7
South Australian State Emergency Management Plan
Community Care is funded by Home and Community Care (HACC) and St John Ambulance Australia SA Inc.
HACC is a joint Commonwealth and State/Territory Program providing funding and assistance for Australians
in need.
first aid services
order of st john ophthalmic hospital
circle of friends
Volunteer First Aid Responders uphold a continual annual skills competency program to ensure the latest in
healthcare techniques, and carry with them comprehensive first aid kit and state-of-the-art equipment.
Community Care program offers social support through personalised matching of client and volunteer. Even a
little regular contact with home visits, help with shopping or a telephone call can make a great deal of difference.
Circle of Friends program provides personalised, sensitive, flexible support to empower clients to engage in the
community through an activity, organisation or group which reflects their individual goals.
carecadets
first aid
products
sayc
Whether it’s the Football, Christmas
Pageant, City to Bay fun run, Anzac Day
Parade, Tour Down Under, cricket or
local sporting and community events
St John First Aid Responders watch over
the South Australian community treating
the sick and injured, significantly lowering
the presentation of patients to the State’s
hospital system.
Over the past year St John SA has worked to
assist the aged, infirm, isolated or younger
members of the community living with a
disability to engage in meaningful activities
and community life. The programs respect
independence and dignity, and encourage
personal development.
historical society
St John First Aid Responders are
passionate dedicated volunteers present
at large and small community events
across the State, providing first aid
response, pre-hospital care and allimportant piece-of-mind to event goers.
We also have indirect relationships with the broader community and it is this group
we most influence to increase the level of first aid expertise and community care, in
order to potentially save lives, assist in the recovery process, and reduce the length
of visits to hospitals.
Community
• We will at all times endeavour to embrace and comply with the mission, goals
and strategies outlined by the national St John organisation, consistent with the
“One St John” policy and for the benefit of our South Australian community.
• We will ensure the Board adopts current governance practice to provide value
for all stakeholders.
• We will actively recognise, retain, and attract quality people to achieve our
business requirements.
SA event goers - It is estimated that over 1 million patrons attend over 80 major
events in South Australia each year, making the South Australian events calendar
the major stage for locals, interstate and international leisure seekers. Our principle
stakeholders are therefore those patrons who attend major events.
• We will ensure the enhancement and improvement of current and future
operations and services to meet the needs of the South Australian community.
SA community - Should our State fall into harms way through a major incident or
natural disaster, the citizens of South Australia become priority stakeholders.
• We will ensure a sustainable organisation to meet the current and future needs
of clients.
First aid consumers - Over $1.6m of first aid training and first aid equipment
were delivered to South Australian citizens, making consumers, corporates and
industrial participants key stakeholders in our endeavour to make first aid a part of
everyone’s life.
• We will position the organisation to ensure effective engagement with all
stakeholders.
Our funding
To support our charitable pursuits we are engaged in the sale of first aid training
and first aid equipment to the public. This income is supplemented with distributions
from our investment funds.
Volunteers - We have a taskforce of volunteers across South Australia, who are
the driving force behind our organisation. St John SA provides the infrastructure
needed to carry out their charitable pursuits.
St John SA additionally relies on State Government to fund a portion of activities.
Potential recruits - We depend on new recruits to maintain and increase first
aid and community services. We have regular recruitment campaigns targeting
new members, and also rely on the efforts of local divisions, media and informal
networks to attract new members.
From time to time we benefit from unsolicited bequests and donations.
We actively conduct fundraising campaigns at State level, while locally St John SA
Divisions also conduct their own fundraising activities.
We express gratitude to the South Australian event organisers who have made
welcomed donations towards the funds required to support St John SA volunteers
and community services.
Internal
Staff - We have a dedicated team of paid staff, the majority of whom work at State
Office at Unley, with a small number based in other regional locations. For our
organisational structure and staff list see page 26.
State Board and Committees - Our board and committees represent our members
as outlined in the Board and Committees section of this report.
National Board and Committees - Our members are represented at a National level
through appointments to the National Board and Committees.
External
For the planning, co-ordination and provision of community services we maintain
direct relationships with the following bodies:
SAAS, SAPOL, SA Health, Department for Families and Communities,
SES, MFS, CFS, Surf Life SA, Marine Rescue
8
circle of friends
operations
first aid services
operations branch
The focus of our strategic intent is to develop the capacity and capability of St John
SA to meet the growing needs of the South Australian community. There are 6
strategic priorities which we pursue to achieve our mission:
order of st john
We engage with our stakeholders to further our goal of making first aid a part of
everyone’s lives and support our humanitarian mission. Within this group we have
direct relationships with a number of stakeholders - our members, government
partners, event organisers, our supporters, donors and employees.
first
aid
kits
carecadets
sayc
Our strategies
historical society
Our stakeholders
9
our board
Commissioner’s Committee
Mr Mal Hyde AO APM OStJ
President
Mr Ray Greig OAM KStJ
Commissioner
Mr Russell Dippy OStJ
State Superintendent
Mr Glen Brewer
Mr Ray Greig
Mr Andrew McLachlan
OStJ
Chairman
OAM KStJ
Commissioner / Deputy
Chairman
CSC
Treasurer
Dr Christopher Zeitz OStJ
State Medical Officer
Mr Colin Ireland MStJ
State Professional Officer
Mr Darren Daff MStJ
State Cadet Officer
Mr Robert Elliott
State Ambulance Officer
circle of friends
historical society
first aid services
operations branch
order of st john
operations
first
aid
kits
carecadets
sayc
Mrs Sharyn Mitten
Chief Executive Officer
10
Mr Garry Coombes
Mrs Bronte Weeks
Mr Mal Hyde
AM KStJ
Chairman, Training
MStJ
Chairman, Community Care
AO APM OStJ
Member
Community Care Committee
Mrs Bronte Weeks MStJ
Chairman
Mrs Sharyn Mitten
Mrs Eugena Knight-Hoggins
Program Manager, Community Care
Mr Walter Prowse
Mr Shane Mooar
A/Prof William Griggs
MStJ
Member
MStJ
Member
AM ASM MStJ
Member
Ms Heather Linton
Client Representative
Mrs Patricia Sharp
Client Representative
Mr Brian Delaine
Community Representative
Mr Victor Kollosche KStJ
Community Representative
Mrs Marion Lowden
Volunteer Representative
Mrs Julie Marshall
Volunteer Representative
Mrs Sharyn Mitten
Auditors
Corporate governance statement for the year ended 30 June 2011
KPMG
The Directors of St John South Australia are responsible to the members
for the performance of the incorporated association.
Bankers
The focus of the Board is to ensure St John SA is appropriately managed
and provides leading first aid and community services consistent with the
culture and values of the Order of St John.
The Board draws on and applies relevant corporate governance principles
and practices to assist it in ensuring the performance of St John SA. Day
to day management of the organisation’s affairs and implementation of
corporate strategy and policy initiatives are delegated by the Board to
the Chief Executive Officer and the senior management team.
Bank SA
Honorary Solicitor
Richard McNeil
Cowell Clarke
11
Relevance through achievement
St John SA has been at the forefront of strengthening disaster resilience in South
Australia. Our work is vital to enabling communities to cope with and recover
from disaster, and is a critical component of South Australia’s State Emergency
Management Plan, disaster resilience and response capability.
chairman’s
foreword
St John SA volunteers are trained and equipped ready to provide support for
patient care services at incident sites and recovery centres as well as providing
an overflow surge capacity to SA Ambulance. The importance of these skills and
resources has been underlined in recent times following the devastating natural
disasters experienced in neighbouring states. Our ability to respond to these events
with the deployment of experienced volunteer teams representing St John SA
demonstrated our capabilities.
At our core is the desire to make first aid a part of everyone’s lives and this year
has seen a major focus on extending these skills within the community. St John
SA continued the tradition of first aid education for all, working with industry
and individuals alike across the state to create a greater depth and breadth of
knowledge. The result is more hands in the community able to help themselves and
others in times of need.
Our taskforce of volunteer First Aid Responders have undertaken a comprehensive
reaccreditation process to ensure they are trained to the highest national
standards. Their expertise and dedication to duty constitutes a huge community
asset. Their value at public events cannot be underestimated as they continue to
watch over our community into the year ahead.
The highly regarded Community Care program gained impetus as social isolation
became increasingly prevalent. During the year the work of both volunteers and staff
was rewarded with the highest score achievable awarded by Home and Community
Care (HACC) in its audit. The HACC Program is jointly funded by the Commonwealth
and State Governments. But we did not rest on our laurels, the program diversified
with the introduction of the Circle of Friends program, enabling more clients to
engage in community life.
The future
Throughout this past financial year significant strategic advances and additional
staff expertise have been harnessed in our pursuit of sustainability, growth and
advancement. There will be need for further organisational change as we position
ourselves to face the challenges ahead – providing services to an ever increasing
client base, pursuing further independent funding sources and grant opportunities,
effective structuring of resources.
The Board and Management Team are actively working together to build a strong
foundation for a future which demands much of our people and resources. I am
confident in our people and our organisation as a whole to respond and adapt to
meet these challenges in the same spirit our volunteers respond to the challenges
faced out in the field.
We are future focussed and look forward to an even brighter year ahead.
Thank yous
My role as Chairman is enormously assisted by some wonderful staff and Board
members. I would like to thank them for their hard work and loyalty throughout the
year.
Particular thanks to Sharyn Mitten, Chief Executive Officer, whose passion for a
vibrant, flourishing organisation shines through. Likewise, I pay special mention to
our army of volunteers across the state. Their passion and commitment never
ceases to impress. Thanks also to the network of support staff for their incredible
output in supporting volunteer services throughout the year.
First and foremost St John SA volunteers are the driving force and strength behind
our organisation. Their desire to help those in sickness, distress, suffering or
danger has resulted in great strides towards an increasingly robust and resilient
South Australia.
I take this opportunity to record our sincere thanks to all our partners, supporters
and donors for their generosity and valued assistance; without their help St John
SA would not be the organisation it is today. I would like to thank also the various
Commonwealth, State and local government authorities who continue to partner
and support St John SA.
first
It is my pleasure to present the 2010/11 Annual Report for St John Ambulance
SA Inc which illustrates the incredible demands and achievements of our iconic
organisation, and of our people. St John SA has a rich history of service to the
community, and I am proud to have seen a progression of these services over the
past year.
Our partners & supporters
community
volunteers
first aid services care
aid kits
cadets
firstoperations
aid branch
training
chairman’s foreword
It has been a privilege to work alongside all.
Glen Brewer OStJ
Chairman Board of Directors
The enduring success of our services is indicative of not only the strength of
the organisation, but also the power that can be harnessed through a collective
volunteer movement.
12
13
statistics
cadets
juniors
operations&
branch
first aid services
care
historical society
first
aid training
volunteer
hours
the order of
st john
volunteers
community
14
CEO’s report
2010/112009/10
The 2010/11 year was a successful year for St John SA. St John SA is now back
in surplus, has restructured and is heading full steam ahead with both commercial
Public & community first aid training hours
399,465 405,237
and charitable pursuits.
*Events and emergencies attended
4,627 Training and first aid product revenue activities show growth of 9% on the
*Patients treated
9,632 9,512
previous year. We hired staff to focus on winning new business and strengthening
Volunteers
relationships with existing clients. The changes to the SA code of practice for first
Cadets and juniors
751 749
aid in the workplace contributed also.
Operations Branch adults
907 894
Community Care adults
410 430
Expenditure was tightly controlled by management with a 6% decrease on the
*Operations Branch trainers
120 70
previous year. Focus was given on allocation of resources and utilisation.
Volunteer hours
*Duty hours
95,587 89,559
Strong commercial performance together with increases in bequests and donations
*Training hours
72,950 69,384
has contributed to an operating result (excluding depreciation) of $656,867.
Community Care
37,348 35,632
Please note net profit is $1,459,338.
** Total value of volunteering hours
$5,651,543 $5,341,084
Operations Branch continues to maintain community service outputs and
Operations Branch first response qualifications
Community Care has expanded its services to include the ‘Circle of Friends’
*St John Preliminary First Aiders
427 663
program. Our youth membership remains strong, achieved through progressive
*St John First Aiders
190 143
*St John First Responders
708 584
and engaging programs focussing on advocacy and youth development.
*St John Advanced Responders
32 12
*Health Care Professionals
104 109
The SA Board has approved the Business Plan and Budget for 2011/12. Many of
the initiatives included in the Business Plan are focussed on the capability of St John
Operations Branch Regions/Divisions
SA to sustainably extend our performance through improved people management,
*Cadet Divisions
34 35
systems and process, customer focus and communication. Community Care will be
*Adult Divisions
50 47
*Total Divisions
84 82
expanding with existing and new services and Operations Branch will continue to
Regions
8
8
focus on patient care, training and volunteer excellence. Improving critical aspects
of the property portfolio in relation to economic and physical suitability continues
Community Care clients by region
to be given high priority for St John SA and is strongly linked to the service delivery
Burnside
99114
model development. For the year ahead we will be looking at alternative income
Marion
7263
streams in order to mitigate our considerable reliance on training income.
Enfield
9384
Norwood
4841
Northern
8291
The achievements recorded in this report have not happened overnight; rather the
Western
104110
result of investment in planning, setting targets, performance management and
Onkaparinga
8171
generally rolling up our sleeves to do some hard work.
The Order of St John
I join with the Chairman in sincerely thanking all who have directly and indirectly
Deputy Prior, His Excellency the Governor
1
1
Bailiff Grand Cross
1
1
contributed to St John SA making a difference in the community. I particularly
Dames and Knights
22
22
record my appreciation to the executive management team for their valued input
Commanders
3733
and co-operation, and the Board for their overarching guidance.
Chaplains
22
Officers
105105
We are well positioned for the future, but we must not rest on our laurels, there is
Members
396376
still much work to do. We will not deviate from our mission and our commitment to
Historical Society members
4245
meet the expectations of both the community and volunteers.
Youth Council members
10 8
Staff FTE’s including paid trainers
68 79
* 2011 - 1st Jan - 31 December 2010
* 2010 - 1st Jan - 31 December 2009
** Calculation based on year 2010 average wage rate by
hour of $27.45 as published in ‘Economic Value of
Volunteering in South Australia’ report by
Duncan Iromonger
CEO’s
report
Sharyn Mitten
15
St John is the trusted brand when it comes to first aid kits and equipment, setting
the standard in quality. Alongside training, first aid provisions are vital in treating
injury and saving lives.
So that St John SA can be most effective in meeting community and industry needs,
a key feature of the training service is the tailoring of programs to suit individual
requirements of client organisations. Expert St John SA training staff and technical
back-up personnel ensure that relevant skills and protocols are taught, incorporating
up-to-the-minute thinking in pre-hospital care. During the year significant relationships
have been developed with the mining and resources industry to meet its particular
needs.
Public & community first aid
training hours
2010/11
399,465 2009/10
405,237
Training delivery - Country/Metro
1/7/2010 to 30/6/2011
Country
24%
Metro
76%
St John SA retail performed soundly throughout the past financial year with overall
sales increasing by 20%. This has been in part due to a change to the SA Code of
Practice for first aid, which now reflects the differing needs of workplaces.
Looking to the future we intend to strengthen our relationships within the resource
and mining market by further promoting and diversifying our safety equipment
product range, this includes but is not limited to wheel-chairs, emergency rescue
stretchers and air-craft stretchers.
As an adjunct to training delivery, priority has been placed on the provision to
industrial and business clients of first aid equipment and supplies to ensure staff
who have received training from St John SA are able to apply immediate first aid in
the workplace. Increased effort has also gone into the provision of technical advice
in first aid and workplace safety.
A large training task successfully completed during the reporting period was the
reaccreditation of all uniformed St John SA volunteers to national standards of first
aid provision. This enhances our ability to deliver the high level of pre-hospital care
at the range of public events and major emergencies to which the organisation is
committed. These highly trained volunteers dispersed throughout South Australia
further enhance, as individuals, the resilience of their communities in times of need.
Percentage of sales by product
7%
3%
13%
Training Services also support the uniformed volunteer workforce by presenting
and assessing nationally accredited leadership and management qualifications to
prepare volunteers for leadership roles in St John SA and the wider community.
In all training efforts, St John SA is mindful of the full range of services it provides
to communities across the state. It strives to integrate these services as a total
package rather than piecemeal. These integration efforts, begun during this
reporting period, will be further developed in the coming year to significantly raise
our profile, especially in regional communities, as a strong contributor to improved
community resilience.
historical society
first aid
training
As the pre-eminent provider of public first aid training, our comprehensive range
of certificate and non-certificate courses continue to be delivered at locations
across the state. Venues range from St John SA training facilities to industry and
commercial work sites. The result is significant numbers of individuals able to help
themselves and others in times of emergency, as well as ensuring safer working
environments.
St John SA played an integral part in a working party charged with reviewing the
SA Occupational Health, Safety & Welfare Act to reflect the differing needs of
workplaces. As part of our commitment to improving workplace safety the changes
were communicated via community and industry presentations, general information
distribution and advertising to raise awareness and understanding with existing
clients and the wider community.
first aid services
operations branch
order of st john
St John SA, through its Training Services arm, is ideally placed to assist communities
to do this through a diverse range of services, and in particular the commitment to
training in first aid and allied topics.
As a respected authoritative figure St John SA works closely with regulatory
departments and industry representatives and is uniquely placed to respond to
advancing first aid product requirements. This past year has seen some creative
and innovative new products go to market.
49%
28%
First Aid kits
Components
Defibrillators & accessories
Other
Books, posters & stickers
Garry Coombes AM KStJ
Chair, Training
16
circle of friends
In the aftermath of a range of natural disasters in recent years, developing and
enhancing community resilience has been an increasingly obvious theme of Federal
and State Government policies. It matters little whether the disaster is bushfire,
flooding or earthquake, it is widely recognised that a community recovers more
quickly and completely if it is well structured and prepared to help itself in times of
crisis or disaster.
operations
first aid kits and equipment
first
aid
kits
carecadets
sayc
strength in the community youth development
first aid training
17
Our committee continues to meet regularly and is a vigorous and passionate
group of clients, volunteers and community representatives who bring knowledge
and experience to our table. Our dominant purpose is to continue to maintain
the high standard of service that we currently provide and to plan manageable
growth in accordance with the St John SA business plan. Part of the initiatives
by the committee implemented into Community Care in the past year has seen a
collaborative project undertaken between Community Care and the Youth Council.
community
care
work
Committee members have been consulted in the creation of a carer policy and
procedure and continue to review relevant documents throughout the reporting
cycle.
The committee has submitted or commenced creation of several proposals to the
Board as part of their continuous improvement and expansion plans.
We are very grateful for the continued passion and support shown to community
care by our Board of Directors and management.
Our program is very capably managed by Eugena Knight-Hoggins whose untiring
energy and commitment knows no bounds.
We are indebted to our wonderful and generous volunteers who give so willingly
of their self and their time to make such an impact on the lives of members of
our community. We are humbled by their generosity of spirit and know that the
people they visit appreciate all that they do.
I am very proud to present this report on behalf of all the wonderful people who
make up community care.
Bronte Weeks MStJ
Chair, Community Care
community
It is my pleasure to report on another year of service to our community and our
clients. Our program co-ordinators provide outstanding skills in matching clients
and volunteers which enables long-term, rich and rewarding relationships benefiting
both client and volunteer.
We have 410 volunteers supporting 585 clients
carecircle of friends
historical society volunteers
first aid services
first
aid
kits
operations branch
sayc
order of st john
community care work
I am very proud to announce that our northern program was rewarded with the
Australia Day Community Service Group of the Year award this year. This award
reflects the wonderful service we are providing to the community.
Highlights
• During this year we celebrate
20 years of outstanding
community service by our
volunteers
• Community Care continues to
provide reliable and friendly
support to older members
of the community who are
isolated and younger people
living with a disability and their
carers. Our service is more
relevant than ever with social
isolation being such a large
problem in our society
• During the past year our
volunteers provided 36,019
hours of support to our clients
• Our community care program
is held in high esteem within
the community and we are
at the forefront as a service
provider as reflected in our
Home and Community Care
(HACC) audit outcome of
20/20
18
As part of our continuous improvement strategy we meet with focus groups of
clients and conduct surveys, inviting them to provide us with feedback to assist in
present and future service plans. The outcomes are reported to the committee.
Our program is jointly funded by Home and Community Care (HACC) and St John
SA, allowing us to continue to provide our services.
Recently we introduced a new program ‘Circle of Friends’ which commenced in
March 2011. This program provides flexible social support service which enables
HACC eligible older members of the community and younger people living with
disabilities to further create ways to continue to experience a sense of meaning,
purpose and enjoyment in life.
Circle of Friends is an innovative program which is tailored to reveal a client’s hidden
strengths and abilities, helping them to share their knowledge and skills in a friendly
environment.
Community Care is proud to continue its association with Operations and Cadets,
with Cadets providing assistance during the Christmas party season.
The program continues to publish its quarterly client newsletter ‘The Companion’
and also submits articles of interest and relevant information in the St John SA
member newsletter ‘Open Airways’.
Our dedicated community care team provide the best possible service to clients and
volunteers, continually improving practices and maintaining program requirements
under our funding agreements.
2010/112009/10
Volunteers
410 430
Volunteer hours
37,348 35,632
Community Care clients by region
Burnside
99114
Marion
7263
Enfield
9384
Norwood
4841
Northern
8291
Western
104110
Onkaparinga
8171
Total Community Care clients 579
574
*Total value of $1,025,203 $978,098
volunteering hours
Grants $489,418 Expenses
$627,925 St John contribution
$138,507 * Calculation based on year 2010 average wage rate by hour of $27.45 as published in ‘Economic Value of Volunteering in South Australia’ report by
Duncan Iromonger
19
19
services
“Our members were confronted with a scale of citizen displacement and health implications
of a magnitude that most had not encountered in person before. Typically, members
treated infected and non-infected skin injuries, dehydration, skin burn, eye foreign bodies,
insect bites, emotional distress, joint sprains and some medical emergencies requiring
hospital transfer” (St John on-scene volunteer).
St John SA wishes to record appreciation to all who contributed to this effort, including the
volunteers in the State Office who provide the all-important planning and logistics support.
Thank you also to our members’ families and employers for providing support and time
away from work in support of St John’s humanitarian response.
Operations in South Australia
In parallel with disaster relief efforts the focus in SA was on the major public event
commitments like Tour Down Under, International Cricket, Big Day Out, Schutzenfest,
Carnevale, The Fringe, Womadelaide and Clipsal Adelaide 500, to name but a few.
Once again, the extraordinary effort and dedication by Operations Branch members from
across the state enabled all of our major commitments to be fulfilled in the customary
professional and efficient manner. In regional areas, members again excelled in their
fulfillment of the many public events taking place in country locations.
Our highly acclaimed Cadet program continued to flourish with a strong level of youth
membership. The coordinated, progressive series of activities and experiences continued
to engage members; however for the year ahead importance must be placed on increasing
the numbers of adult leaders, particularly in country towns.
The annual Cadet Camp continues to be the highlight of the calendar year with record
numbers attending. Significantly in October 2010 we celebrated 60 years of the Cadet
Camp at Angaston. All who attended would agree that the day was one to reminisce and
enjoy the company of past and present ‘campers’.
Planned organisation-wide improvements have seen a number of new senior staff members
welcomed.
20
Effective operational equipment plays a critical part in the provision of St John SA patient care services,
and importance is placed on ensuring all resources are fit for purpose. A priority this year was the
identification of a successor to the current Ford Transit vehicles which are no longer manufactured
with automatic transmissions. Following research a trial vehicle has been purchased and fully fitted
out including a new stretcher and striking safety livery. The Fiat 180 is operationally ready and will be
moved around the state to gain member feedback. New vehicles however come at significant cost,
and those of a size and fit out suitable for our needs will cost approximately $85,000 each.
An extensive statewide audit of our Ferno-Washington stretchers has been conducted and all essential
maintenance has been undertaken. In addition 16 new model stretchers have been purchased for
our non-emergency transport fleet.
Importance is placed on the ‘tools’ that enable Operations Branch to work more efficiently and
effectively. I am delighted with the recent acquisition of a web based Divisional Management System
(DMS) software program which will significantly improve our management and reporting of Operations
activities. The software was developed by St John in Queensland and is now fully implemented into
every one of their Divisions. The program will be piloted in Port Adelaide and Adelaide Motor Cycle
Divisions prior to the gradual rollout across metro and regional Divisions.
The DMS is essential for Operations Branch to effectively do its future ‘business’ with modern
technology which will reduce the administrative time of our members. The implementation will no
doubt come with some initial teething problems and I ask all members to be patient and positive
towards what will be a significant milestone for Operations Branch.
The future
The year ahead sees much opportunity to review and improve, as well as some challenges to overcome
which I have no doubt will result in a stronger Operations Branch, such as:
• Adapting to the effects of the Board’s property portfolio review (evaluating property condition,
structure and general maintenance, energy efficiency, location, level of occupancy, and long term
member and community needs)
• Working with staff at State Office to avoid duplication and free volunteers from administration
tasks
• Financing future initiatives as one-St John
• Improving volunteer recruitment
• Reviewing centre locations, vehicle fleet numbers and placement
first aid kits
aid training
strength first
in the community
patient care
Involvement with St John SA volunteering can be a wonderful testing ground for future career
paths. The experience and expertise of members is greatly valued both internally and externally. A
reorganisation of State Office staff presented opportunity for a number of Operations volunteers to
gain full time employment positions within St John SA.
community
operations
branch
Tragically there was loss of life and entire communities were destroyed with the loss of
houses, accommodation and commercial businesses. The St John National Emergency
Response Guidelines were initiated to enable South Australia to provide seamless crossborder assistance to our St John colleagues during this devastating period. Thirteen
members from St John SA were deployed as part of a national response to aid the recovery
process. The contingency comprised members from a number of Divisions from across
SA and included paramedics, nurses, a medical officer, a social worker and advanced first
responders.
A priority for 2012 will be continuing to develop leadership skills for Operations Branch volunteers.
Good leaders are pivotal to the success of our Divisions. I look forward to seeing future initiatives
involving the selection and development of leaders for adult and cadet roles.
care
cadets
Over the Christmas and New Year period Australia again experienced another alltoo-familiar disaster event - this time in Queensland. While the rest of the nation was
experiencing the longest and worst drought on record, Queensland encountered extreme
flash flooding, extending in a 100 kilometre radius and including parts of Brisbane.
first aid services
operations branch
I have great pleasure in presenting the Operations Branch report and highlighting some of
the activities during the 2010/11 financial year.
The positive impact of the new General Manager People & Culture is being felt across the organisation
and has facilitated the move of a number of Operations Branch programs to the people and culture
portfolio and become whole-of-St John support programs. This includes the Peer Support Group,
Contact Officer Group (harassment and bullying) and the Welfare Group. This allows Operations
volunteers to focus on direct delivery services. The support and cooperation from all staff has been
much appreciated by our volunteers.
volunteers
operations branch
patient care services
I am confident that we can meet these challenges and extend our services for the benefit of the SA
community.
21
State Paramedic, Rob Elliott ‘It was a privilege to serve the broader community of
St John, and work with such an interesting and talented team from SA as well as interstate
colleagues. It was an outstanding professional development opportunity for me. To be
able to add such a complex multi-site, multi-jurisdictional, primary health care, recovery
focused, campaign event to my incident management experience was extraordinary...
I have gained a greater understanding of St John as a national body, variations in
corporate approaches and some of the challenges for our professional officers as we
break down state barriers. I was also able to forge contacts with senior St John staff that
are also QAS staff which has been of benefit to me in a professional context’.
In conclusion, I extend a sincere thank you to every adult and cadet member for all your dedicated
work and in contributing to the ongoing success of Operations Branch.
Thanks also go to our President, Commissioner Mal Hyde for his invaluable guidance and support,
State Group members led by the State Superintendent, Chief Executive Officer Sharyn Mitten,
members of the State Board, and our supportive State Office staff.
A special thank you to our Deputy Prior, the Governor of South Australia His Excellency Kevin
Scarce for his active involvement in our formal activities and for his encouragement of our youth
members.
I look forward to the coming year and the challenges it brings, and will continue to champion the
work of the Operations Branch, the needs of our members and the voluntary work that we provide
to the South Australian community.
Ray Greig OAM KStJ
Commissioner
Members of the St John SA response team deployed to Queensland
Left to right; George Dudzinski, Meredith Jenner, Kathy Doult, Darryl Zeuner, Gabby Fisher, James Bonello,
Tom Cundy, Melanie Gilgen, Rob Elliott, John Anderson, Shane Bolton, Noel Hender, Peter Spencer
2010/112009/10
*Patients treated
9,632 9,512
*Events and emergencies attended
4,627 Volunteers
Cadets and juniors
751 749
Operations Branch adults
907 894
*Operations Branch trainers
120 70
Volunteer hours
*Duty hours
95,587 89,559
*Training hours
72,950 69,384
**Total value of volunteering hours
$4,626,341 $4,362,985
Operations Branch first response qualifications
*St John Preliminary First Aiders
427 663
*St John First Aiders
190 143
*St John First Responders
708 584
*St John Advanced Responders
32 12
*Health Care Professionals
104 109
Operations Branch Regions/Divisions
*Cadet Divisions
34 35
*Adult Divisions
50 47
*Total Divisions
84 82
Regions
8
8
22
22
community
volunteers care
kitsaid training
cadetsfirst aid
first
Dr Tom Cundy ‘…overall, this experience, like many others, has reinforced the valuable
and unique service that St John Ambulance contributes to the community. In Queensland,
this was demonstrated on a relatively grand scale; however, the flood deployment was
a single duty and St John has a calendar packed with many more upcoming duties that
rely on the commitment and goodwill of its members. The service provided by St John is
shared amongst members who should all feel equally proud of their involvement in the
organization on all levels – community, state and national’.
I sincerely thank the outgoing State Superintendent Russell Dippy, State Professional Officer
Colin Ireland and State Medical Officer Christopher Zeitz for their valuable contributions and look
forward to these officers continuing their commitment to the work of Operations Branch.
Two of our senior officers were called upon to provide the Queensland Incident Command
with high level clinical advice and incident management assistance during their deployment
to the Queensland floods – an indictment of our member’s skill and the value of national
training programs. Overall, our response can be summed up by the following quotes:
The commencement of a new triennium will see the appointment of new senior State Staff
members and a re-structure of the State Groups. This is a necessary process to ensure
opportunity for aspiring leaders and to provide new initiatives to advance Operations Branch.
first aid services
operations branch
circle of friends
Deployment to Queensland floods
historical society
first aid services
operations branch
order of st john
operations
first
aid
kits
carecadets
sayc
Thank yous
* 2011 - 1st Jan - 31 December 2010
* 2010 - 1st Jan - 31 December 2009
** Calculation based on year 2010 average wage rate by hour of $27.45as published in
‘Economic Value of Volunteering in South Australia’ report by Duncan Iromonger
23
23
Through providing fun, safe and supportive opportunities for young people to grow and develop while engaging
meaningfully in the provision of patient care services to the community, St John in South Australia continues to
develop a broad spectrum of life enhancing skills for our youth members. With over 50% of operations branch
members in South Australia fitting within the youth age bracket this remains a high priority for St John SA.
2010/11 has been a year of transition for the South Australian Youth Council to a new leadership team. We
have continued to strive and make profound achievements for the youth movement; our aim remains to be the
voice of youth.
circle of friends
historical society
first aid services
operations branch
order of st john
operations
first
aid
kits
carecadets
sayc
The National Youth Plan (2010-2013) provided 5 key areas of focus; Flexibility, Retention and Recruitment,
Cross-Service engagement, Leadership, and Recognition of the contributions of young people. Additionally, there
has been a focus within South Australia on policy, procedure and process to ensure that we are continuing to
provide a consistent and appropriate framework for the delivery of the youth development program.
Our young members continue to excel
Our focus has been on highlighting key areas in the youth sector where organisational support could be improved
and where St John SA can better acknowledge and recognize our younger members.
We have also made a conscious effort to broaden and secure our relationship with the Community Care program
and state office to investigate other opportunities available within the organisation and to ensure that St John SA
youth are present at every available decision making forum.
Snapshot of our 2010/11
We have seen significant growth in numbers of members attached to cadet divisions – with a 45% increase in
the number of cadets engaging with the St John SA program since 2007. This is evidence of a program that
is engaging and relevant to our community needs. However, further growth is now limited by the availability of
suitably skilled leaders working within the Cadet and Junior program.
Our young members are setting and achieving personal goals. There has been an increase in the number of
young people who are achieving the Grand Prior Award, requiring completion of six compulsory badges plus six
badges of choice - a challenging but rewarding achievement.
In 2010, 80 members completed their Non Commissioned Officer (NCO) program, setting the foundation for
further development of their leadership skills. This has been achieved through increasing the frequency and
availability of this training program.
This year, we saw a record 86 members from across South Australia participate in the annual competition day,
with competitions held in First Aid, Drill and Food Tray categories, along with good representation in both the
Cadet and Cadet Leader of the year categories. Competitions are designed to challenge our young members
– putting the skills that they work so hard to develop to use in a safe environment. This increase in participation
is reflective of the efforts that Cadets are putting into their training, with the support of their divisional leaders.
The additional training puts our young members in the best possible position to be able to assist should an
emergency strike.
The SAYC have developed and facilitated the introduction of the Community CPS Australia Young Leaders Award.
This has included discussions that have developed to corporate sponsorship.
Far greater cross branch activity and collaboration – SAYC and Community Care representatives are present
on each other’s committee and are working closely to identify areas for flexible volunteering with youth in the
community.
The SAYC focused attention on working to streamline and realign the process of transition amongst members
turning 18 through its ‘Are you ready to step up?’ campaign.
The SAYC continue to make a contribution on the Australian Youth Council (AYC). We are consistently working
with the national team to implement national youth policy and projects, including the 2011 Flashmob in Sydney.
Working with state office to identify areas for greater youth representation in the paid workforce and providing
more opportunities for flexible work experience.
We continue to report to the Board, including submissions for the board papers and an active representation
through Chief Executive Officer Sharyn Mitten.
The future
Further focus on increasing participation in residential activities is continuing, with acknowledgement that
cadet members and young leaders develop resilience, planning and communication skills, and demonstrate
leadership through interacting in this environment.
The future
There is a lot of excitement regarding the opportunities to further the engagement of young people within
St John in South Australia in the year ahead, and we look forward to maintaining a relevant and engaging
youth development program and ensuring opportunities to further develop personal skills through volunteering
activities.
It is important for all of us to remember that our young members are more than just the future of St John –
they are half of the present.
As an organisation we strive to provide opportunities for our youth to experience professional development
and advocacy. We must continue the trend of two-way dialogue to ensure youth remain engaged, with real
opportunities to develop and to positively shape their growth.
first aid services
operations branch
youth council
firstvolunteers
aid kits
community
cadets
SAYC
first
aid
training
care
young members
Lachlan Cibich
Chair, Youth Council
Darren Daff MStJ
State Officer Cadets
24
25
Volunteer Services
Members Support
Ruth Surian
Our workplace
Community Care
Support Officer
Lynn Richards
Most staff work under one of two workplace agreements which cover employment conditions, remuneration,
leave entitlements and associated benefits. Currently, these agreements are being reviewed and updated with
a greater focus on performance, development, and most importantly, strategies supporting greater work/life
balance.
Communication has been a key focus over the last year, supporting a more transparent leadership structure.
In this regard, the St John SA Leadership Team has been established. Made up of supervisors, managers
and others in key organisational roles, this team meets on a fortnightly basis, and focuses on addressing the
challenges of the workplace together. Currently, this team is involved in identifying leadership competencies and
is working on requirements of all staff in regards to performance reviews and development, both of which will be
critical to the continued success of our staff.
IT Assistants
Shaun Coulls
Luke Davis
Our future
Accounts Clerk/
Payroll
Jane Fleming
Accounts Payable
Officer
John Hyatt
Accounts
Receivable Officer
Paulette Hawkes
Workplace safety has been paramount this year, and we have been fortunate to experience a few successes in this
area. St John SA has satisfied all requirements of a recent OH&S audit, and with a newly appointed Occupational
Health & Safety Officer, awareness of safety issues and strategies has continued to be commonplace.
Accounts Clerk
Nicole Ramos
Financial
Accountant
Jenny Moun
IT Services
Manager
Adrian Coulls
Management
Accountant
Stephen Joyce
INFORMATION
TECHNOLOGY
FINANCE
GM Shared
Services
Jerie Schmidt
Our safety
As at 30 September 2011
26
With continued growth planned for St John SA, new markets and business opportunities, paid staff will continue
to play a vital role in supporting the important work of St John SA. We will continue to do all that we can to ensure
that they are successful in their daily work, that they are appropriately developed, that they are safe in the work
that they do, that they are well led, and that their efforts are acknowledged and rewarded.
circle of friends
first aid services
operations branch
order of st john
operations
first
aid
kits
carecadets
sayc
Personal Assistant
Peta Treloar
State Business
Development /
Trainers
John Hughes
Fran Jarrard
Our business
historical society
Training Team
Leader
Gaylene Binney
ADMINISTRATION
In order to best meet the resource needs of all parts of the business, St John SA has recently embarked on a
significant workforce planning project. Reviewing all parts of the business, including future staffing needs, skills
and competency identification, role clarification, performance management systems, and an exhaustive policy
and procedure review, will ensure that all paid staff are actively engaged, supported and developed in the exciting
role that St John will continue to play in the community.
Administration
Support Officer
Locky Cibich
Recruiting Officer
Min Tan
Most paid staff are located in State Office at Unley, but there is a band of committed trainers who deliver training
courses across the state from Roxby in the north to Mt Gambier in the south.
The organisational restructure of the non-volunteer component of St John SA has continued throughout the year.
All areas of State Office have been impacted by the restructure which has now resulted in a more efficient and
relevant structure to drive and promote St John SA operations. As a consequence, some staff members have
changed roles, new staff have commenced, and we have farewelled others.
Assets & Logistics
Manager
Scott Loechel
Receptionist
Christine Child
Volunteer Services
Support Officer
Lynn Richards
Program
Coordinators
Toula Pirone
Barbara Dulska
Pauline Lewis
Nick Thompson
Frances Ashman
Judy Bowden
Deb Tiggemann
Vanessa Leane
Kerry Davies (mat)
ASSETS
Business
Development
Manager Regional
Sue Rose
State Restockists
Lee Bristow
Finizia Ellis
A Marenkovic
Pauline Gower
Kathy Doult
John Hughes
Fran Jarrard
Customer Service
Officers
Frank Fajardo
Nova Jorrell
Alisha Durber
Ruthie Southam
Kira Nolan
Training
Coordination
Manager
Hilary Barber
Quality Education
Manager
Susan
Rosenzweig
Distribution
Sally Marshall
Judy D Aloia
Team Leader
Customer Service
Jakki Foster
Training Resources
Manager
Heather Jones
State Education
Manager
Phil Golding
HR Advisor
Miriam Hobson
Manager Volunteer
Support Services
Heather McAllister
Program Manager
Community Care
Eugena Hoggins
Property Officer
Janine Guerrier
Business Manager
Corporate
Walter Bojczuk
SALES
ADMINISTRATION
& SUPPORT
VOLUNTEER
SUPPORT
SERVICES
COMMUNITY
CARE
BUSINESS
MANAGEMENT
St John SA’s small team of dedicated and hard-working paid staff work tirelessly to support our charitable and
volunteer efforts. Often unseen and in the background, their efforts are important to the success of the publicly
visible efforts of St John SA.
This year’s Business Plan is challenging, with some ambitious targets which are necessary given the changing
environment and increased expectations that St John SA is now working towards. The plan has been the driver
for the development of Unit Action Plans which clarify expectations and standards required for our success.
In order to meet these targets, all staff have been working towards common “cascading” goals, designed to
support the operations of St John SA. Development of staff has also been a focus, ensuring that the skills and
competencies required to deliver the Business Plan are readily available. A s a result, around 15 staff have been
supported to undertake Certificate and Diploma courses this year.
PROPERTY
Personal Assistant
Paola
Mavrogiannis
GM People &
Culture
Sabah Izzet
CEO
Sharyn Mitten
State Sales
Manager
Alida Parente
TRAINING
Communications
Coordinator
Karen Harding
Trainers
Wayne Backman
Alan Bennett
Gaylene Binney
S Brzezinski
Allen Burns
Michael Cox
K Cunynghame
Kate Denley
Kathy Doult
Alan Edge
Paul Farnden
Patrick Fitzpatrick
Bruce Gould
Carol Greig
Elizabeth Groom
Christine Hall
Maree Holmes
John Hughes
Fran Jarrad
Helen Kubenk
Fred Leaper
Keiren Mahoney
Bob Menadue
Joan Metcalfe
Eric Miles
Janet Moroney
Chris Noble
Neta Noble
Karen Rae
Vera Siebert
Ruth Surian
Bon Taddeo
Janette Tilsner
Lorraine Walford
Rob Whaite
Chris Whales
our state office
GM Commercial,
Education &
Products
Greg Clothier
Events & Marketing
Assistant
Carolyn Begbie
Marketing
Publications
Coordinator
David Hayes
Marketing Manager
Marian MacLucas
MARKETING
state staff structure
27
Deputy Prior
His Excellency
K Scarce AC CSC
RANR KStJ
Dr R Britten-Jones
AO
Mrs G J Curtis
OAM
Mr K W Dansie
Bailiff Grand
Mr D V Degiglio
Cross
ASM
Professor
Mrs R Denham
V R Marshall AC
Mrs E M Doman
OAM
Dames and
Lady Dunstan
Knights
Dr J S Flett AM
Dr B E Ancell AM
Mrs C Gerner
Dr P A Arbon
Mr P R Gill
Mr B J Bartlett
Mrs M E Gove
PSM
Mrs S R Hall
Dr F H
Mr P R Hawkins
Bridgewater OAM Dr F F Heddle
Mr G L Coombes
OAM PO
AM
Mr N R Hender
Mrs M K Corkhill
BEM
Dr J L Crompton
Mr V Humeniuk
RFD
Mr D A Hunt AO
Mrs L A Dansie
QPM
Dr G A Davies AM Mr A D Lockyer
RFD ED JP
OAM
Lt Gen Sir
Mr P W Lorimer
D Dunstan
OAM
AC,KBE, CB
Dr S T Mcgovern
Dr R M Edwards
Mr V Pavlik
Dr B J
Miss K M Peach
Fotheringham AM Mr J A Rawes
Mr R J Greig OAM OAM
Mr D C Heard
Mr B J Rayson
Mrs M JacksonMr L W Rogers
Nelson AC CVO
Mr H T Rogerson
MBE
Mr R G Schilling
Mr V W Kollosche Mr S P Sperou
Sir E Neal AC, CVO Mr D D Thomas
Lady Neal AM
OAM
Mrs M A Nunn
Mr G A Woods
Sir K Seaman
Mr C G Wright
KCVO OBE
Dr J F Young
Mrs E Scarce
Mr A J Watt LVO Chaplains
QPM
The Right Rev
I George AO LLB
Commanders
The Right Rev
Mrs A L Andersen K Rayner AO
Mr B G Battersby
Mr R S Beahl
Officers
Mr P A Bird
Dr I Aarons
Mr D J Bridges
Dr B G Alcorn
28
Dr C O Auricht
Mrs M K Baker
Mr B Ballard
Mr C J Beames
Mrs M Beard
Mr A C Bennett
Mr G W Bone
Mr D E Bray
Mr G B Brewer
Mr A G Britton
Mr F A Butler
Mr P Butler
Mr C J Campbell
Mrs V E Cates
Mr I Coburn
Mrs P Cohen
Mr N S Copley
Mr J L Cronk
Mrs L M Danzo
Mrs T Davies
Mrs N J Day
Miss B L Delaine
Mr R M Dippy
Mr D A Dry
Mr J J Dudzinski
Mr A J Edge
Miss L N Fahey
Miss J F Feast
Mr A M Ferguson
Dr A A Gazard
Mrs W M Gibson
Dr J E Gilligan
Mr J Goodburn
Mr L R Gregurke
Mrs D E Greig
OAM
Mr G H Hambling
Mrs M A Hampel
Mrs C A Hawkins
Mrs S E Hayes
Mr B M Haynes
Mr T J Haysman
Mrs D Hodgson
Mr C J Hunter
Mr M A Hyde AO
APM
Mr A J Inglis
Mr W G Jackson
Mr R Jeisman
Mrs P A
Kakoschke
Mr C D Lemmer
ASM
Mr E B Lock
Mr R M Luscombe
Mrs M K Lynn
Miss R A Mac
Krell
Mrs C Maidment
Mr P Malycha
Mrs N Mann
Mrs J S Marshall
Mr W J Martin
Mrs E Matters
Mrs J McLachlan
Mrs J O McLean
Mr R F Menadue
Dr C G Mills
Mr R W Mitchell
Mr C Moore
Mr J E Ness
Mrs P B Niemann
Mr M V Norman
Mr R B Nunn
Mrs P A Osborne
Mr B P Paterson
Mr R E Pedler
Mrs C F Pedler
Mr I G Pole
Mrs L D Pole
Mr A N Powell
Mrs P M Pudney
Mrs J D Rodgers
OAM
Mr A J Roney
Mr K V Rowley
Mr C L Ryan OBE
Mrs T C
Sandercock
Mr I A Schunke
Mrs B Seaton
Mrs E P Simpson
Mrs W Spence
Mrs K E Stubing
Dr W D Symes
Mr H J Tornaros
Mr R J Toshach
Mr R W Tuohy
Mrs E W Unger
Mr I Walsh
Mr A C Warren
Mrs F E Watt
Mr M H
Whimpress
Mrs S M White
Miss J Whitehorn
Dr J A Williamson
Mr W J Wills AM
Mr R E Wright
Dr C J Zeitz
Dr K M Zeitz
Members
Mr R J Adams
Mr G L Allen
Mrs J A Allen
Mrs D B Allen
Mrs A M Amos
Mr J A Anderson
Mr D B Anderson
Dr J S Anderson
Mr R Apted
Mr I M Archibald
Mr D H
Armstrong
Mr R W Arthur
Mr K W Bailey
Dr H J Bailey
Mr J P Bailey
Mr L R Baker
Mr G L Baker
Mr P G Barrett
Mr A A
Bartholomaeus
Mr A Bastian
Mrs B D Bastian
Miss K M Bastian
Mrs E M Batten
Mr H J Bear
Mrs K L Bear
Mr H Becker AM
Mrs R J Begg
Mr D J Bell
Mr R K Bell
Mr E L Bentley
Mr R H Berlin
Mrs J M Best
Mr G S Bigwood
Mrs E J
Birchmore
Mr R A Bird
Mr J R Bissett
Dr R B Black
Mrs D M Bleby
Mr S Bolton
Mrs J V Bootes
Mr G Bottcher
Mrs P A Boucher
Mr D W Boundy
Mrs M E Boundy
Mr M A Bourn
Mr D Bower
Mrs L D Brooks
Mr R J Brooksby
Miss C G Brown
Mr D S Bryant
Ms L J Burford
Mrs J E Burgess
Mr J B Burnley
Mr A Burns
Mr E C Burns
Miss T Butler
Mr H D Button
Mr D Carden
Mr P Carden
Mrs R Catford
Mr J J Chadwick
Miss B A Chatfield
Mr G H Chibnall
Mr M N Christie
Mrs B L Clements
Mrs L R Clyde
Mr J L Cockshell
Mrs I T Collier
Mr K A Collins
Mrs M E Combe
Mr P E Conrick
Mr R Cook
Mr P G Cook
Mrs B J Coombs
Mr P Corkhill
Mr J D Corkhill
Mrs M F Corkhill
Mr J Corner
Mrs R J Corner
Mrs R H Cornwall
Mr F H Court
Mr I G Cox ASM
Mr P L Crompton
Mr K L
Cunningham
Mr R W Curtis
Mr D L Daff
Mr P L Daniell
Mr G C Davey
Mr B C Davey
Mrs P J Davidson
Mr D G Davill
Mrs V E Davill
Mr L N Day
Mrs B D Debono
Mr M C Denham
Miss C L Destro
Miss T L Dewick
Mr M Diamond
Mrs S A Dippy
Mr J Ditcham
Mr M R Doyle
Mr J Dyer
Mr J L Dyett
Mr G G Edmonds
Mr J A Eglinton
Mrs H K Elix
Mrs L E Elles
Dr M P Fernandez
Mr E A Ferrarese
Mr G J Finckler
Mr G S Forster
Mr W M Foster
Mr P J Foster
Mr L B Francis
ASM
Mr R L Francis
Mr P F Franklin
Miss R E Freeman
Dr P Gartrell
Mr M Gates
Mr L Gersch
Mr G Getzin
Mr G A Geyer
Mr J N Gifford
Mrs N K Gilboy
Mr D Gittins
Mr G E Gittos
Mr G C Gobbett
Mr R R Gogler
Mr B J
Goldsworthy
Mr I M Gordon
Mrs C A Goulter
Mr A J Graham
Mrs P A Graham
Mr N R Gray
Mr D C Gregory
Mrs D G Gregory
Mr L M Greig
Mrs L E Griffin
Dr W M Griggs
Mrs E J Groom
Mr L P Gurney
Mrs T J Haeusler
Mr B Hage
Mr K B Hall
Mr M L Hancock
Mr R L Hancock
Mrs E V Hancock
Mrs R Handley
Mr G J Harvey
Mrs L J Hawke
Mrs E J Haythorpe
Mrs J B Heard
Mr P F Hennekam
Mr J A Herbert
Dr D K Hewitson
Dr P D Heysen
Mr P J Hill
Mr J Hill
Mr B M Hill
Mr G N Hillman
Mrs M A Hilton
Mr K V Hodgson
OAM
Mr J Holland
Mrs B E Holland
Mr R B Holt
Mr M P Horsman
Mr K A Hosking
Mr G J Howard
Miss J Howe
Mr S G Humphrey
Mr C F
Humphreys
Mr J M G Hurling
Mr K J Hurrell
Mr C J Ireland
Mr P Jackson
Mr J Jaensch
Mrs J D Jaensch
Mr N D James
Mrs M Jeisman
Mr J E Jennings
Mr N P Johncock
Mr R M Johnson
Mr E J Jones
Mr L A Kay
Mrs B J Keller
Dr A R Kellie
Mr I R Kellie
Mr P R Kershaw
Mrs A M Kester
Mr K C Kettle
Mr M L King
Mr L D Kinloch
Mr G A Kirby
Mr L E Klemm
Mrs K Kruys
Mr K G Kurtz
Mr B R Lablack
Mr P F Lacey
Mrs K A
Lancaster
Dr L H Lane
Mr P S Langdon
Mr R E Larsen
Mr G R Laxton
Mr R C Leesong
Mr M M Lewis
Mr L L Lindholm
Dr J T Linn
Mr T D Liston
Mr P J Little
Mr L G Lucas
Mr C R Luders
Mr G J Lumsden
Mr N Mackinnon
Mr J Mackison
Mr J Magor
Mrs J Male
Mr T B Maloney
Mrs M C Manser
Mrs K H Marles
Mrs B Marrett
Dr S H Martin
Mrs M D Martin
Dr C P Mattner
Ms H L McAllister
Mrs L D McCallum
Mrs G J McCallum
Mrs B
McCausland
Mr A E McDonnell
Mr W E
McDougall
Mr J A McGoogan
Mr J W
McKeough
Dr G R McLean
Mr J M McLellan
Mrs J E McLellan
Mrs M McLennan
Mrs I M McManus
Mr A F McPhail
Mrs L M Menadue
Mr A K Menzel
Mr H A Menzies
Dr N J Mitchell
Mr J Moar
Mr N C Modistach
Mr S D Mooar
Mr D A Moore
Mrs S K Moore
Mrs C Moore
Mr J G Morley
Mr G H Morrison
Dr R I Murdoch
Mr P Murphy
Mr D J Murray
Dr M E
Nancarrow
Ms C Neate
Mr D J Nicolle
Mrs N Noble
Mr D Norman
Mr P A Norman
Mr R J Nuske
Mr T N Oakley
Mrs C L Oaks
Mrs J P Oates
Mrs E N Obst
Mrs B J O’Daniel
Miss A C Olsen
Mr D F Opperman
Mr A L Orrock
Mr R K Owens
Mr K J Packer
Mrs P O Packer
Mr K D Parbs
Mr R T Parkinson
Mr K S Parslow
Mr J A Parsons
Mrs E Patterson
Mrs B L Pearse
Mr R K Pearson
Mrs J B Pedler
Mr D M Phillips
Mr T I Pilgrim
Mrs P G Playford
Mr J T Pohl
Mrs B Pohl
Mr G R Polglase
Ms K A Poulish
Mr D N Pratt
Mr J H Pringle
Mr W Prowse
Ms R J Puckridge
Mr I Rae
Mrs C Rae
Mr E A Rathjen
Mrs P A Ratsch
Mrs A J Raven
Mrs S Raymond
Mrs E A Rayner
Mr G J Rayson
Mrs P Richards
Mrs L D Richards
Mr B Roberts
Mrs A Roberts
Mr G I Robertson
Mr K J Robson
Mr P G Rodda
Mrs J M Rogers
Mr J J Ronan
Mr F W Rosenow
Mr H D Rowe
Mr S A Ruddock
Mr P S Ryan
Mr J A Ryan
Mr V A Sargent
BEM JP
Mrs B Schache
Mrs A T Schapel
Mr M J Scott
ASM
Mrs M Seager
Mrs M J Shipard
Mr A G Sims
Mr I J Sinclair
Mr R L Smith
Mr R C Smith
Mrs J Smith
Mrs G A Sperou
Mr W H Spratt
Mr M J Stanton
Mr W J Stevens
Mr D A Stevenson
Dr I I Suter
Mrs M H Swan
Mr T J Sweeney
Mr W V Tapscott
Mrs H M Thom
Ms R A Thomas
Mr M G
Thompson
Mr J H Thompson
Mr R G Thompson
Ms H J Thompson
Mrs R J
Thompson
Ms C J Thompson
Mrs E Thomson
Mrs Y M Thomson
Dr F L Thyer
Mr D A Tilley
Mrs J Tilley
Mrs T M Tilley
Mr A W
Todd-Egglestone
Mrs A M ToddEgglestone
Mr A P Tomney
Mr A H Tonkin
Mr D R Truran
Mrs H F Tucker
Mrs G E Tulett
Mr D L Turner
Mrs G M Turner
Mrs E P Tyler
Mr I R Uppill
Mr G D Usher
Mr H L Van Giesen
Mrs V Van Hees
BEM
Mr T Van Vugt
Mr J L Victory
Mrs L J Walford
Mrs B J Walker
Mrs J A Walker
Dr J S Wallace
Mr S J Walter
Mr D W Ward
Mrs G A Ward
Mr E C Warr
Mrs S M Warren
Mrs B Weeks
Mrs B A Wegner
Dr W Weightman
Mr L J Weinert
Mr C J Westbury
Dr M A Wheaton
Mrs P Wheeler
Mrs K Whitelaw
Mrs R Whittle
Mr B T Whyte
Mrs E R
Wiebrecht
Mr L E Wigg
Mrs F L Wigney
Mr S R Williams
Mr K G Willoughby
Mrs M A Wilson
Mrs M A Wohling
Rev J Woodhouse
Mrs B L Woods
Mr R B
Woodward
Mr M J Woollard
Mr B R Wright
Mr F C Wright
Mrs J M Wright
Miss P T Wright
Mrs E Wright
29
st john sa service awards
Operations
Service Certificate – 57 years
Clifford George Wright
First Laurel Leaf – 52 years
Peter Stewart Langdon
4th Gilt Bar 47 years
Garry Leslie Coombes
3rd Gilt Bar 42 years
Alan Charles Bennett
Carey Samuel Evans
Eugenio Antonio Ferrarese
Daryl William Payne
Lynette Dawn Pole
Michael John Dundas Scott
2nd Gilt Bar 37 years
Jeremy Goodburn
Andrew James Inglis
Lawrence John Weinert
Villis Marshall
1st Gilt Bar
Patricia May Bellman
Franklin Herbert Bridgewater
Margrethe Sue Cugley
Sheila Elsie Hayes
Desmond James Johnston
Michael John Victory
Jennifer Joan Zietz
Third Bar 27 years
Karyn Leanne Bear
Allan Raymond Chivell
Graham Murray Cugley
Margrethe Sue Cugley
Kenneth Leo Cunningham
Russell Malcolm Dippy
Johannes Jozef Halman
Sheila Elsie Hayes
Darryl Arthur Tilley
Kathryn Zeitz
Second Bar 22 years
Ethel May Batten
Cathryn Mary Blackwell
Gabrielle Brook
Peter James Foster
Margaret Anne Foster
Neta Noble
Hugh Paterson
Marilyn (Kaye) Vaughton
historical society
First Bar 17 years
Janice Abbott
Gabrielle Brook
Helen Barbara Bunnett
Helen Suzanne Judd
Bronwyn Tracy Reichelt
Vera Maud Siebert
Cheryl Susan Williams
Service Medal 12 years
Edward James Camplin
Belinda Joan Carpenter
Sok Ping Cheong
Gail Sharon Edwards
Paul Raymond Farnden
Maxine Joy Haren
Shaun Alan Huges
Lorraine Fay Jenner
Renee Johnston
Nola Marlene Johnston
Dennis James Kittel
Scott Brenton Loechel
Christopher Raymond Loxton
Rachel Victoria Morgan
John Trevor Olsen
Ian Rae
Ian Christies Rae
Dianne Kay Scanlan
Paul Matthew Slater
Eugene Markus Wasilenia
Christopher Ylia
Cadets
Grand Prior’s Award
Luke Bambrick
Stephen McCallum
Cerise Cullen
Felicity Parsons
Peter Migliore
Southern Cross Award
Bronze Level
Jenna Bambrick
Commissioner’s Badge
Samuel Larsen
Andre Stefanek
Zoey Muller
Cadet of the Year
Kevin Clark
Community Care
9 Year Certificate
Mandy Bruce
Sally Downey
Nirmala Puvan
Anne Davies
Delicia Wall
Employee
20 years
Hilary A Barber
15 years
Judith A Bowden
Elizabeth J Groom
Betty D Debono
Allen D Burns
Robert F Menadue
10 years
Patrick J Fitzpatrick
Alan C Bennett
Jacqueline K Foster
Frances M Ashman
Robert W Whaite
John W Hyatt
Margaret Bilney
5 years
Lorraine J Walford
Vera M Siebert
Janette C Tilsner
Nion Dewick
Lynette R Suggate
Michael J Cox
Francisco Fajardo
Philip J Golding
Eric B Miles
The general thrust of the whole Annual Report for
St John in South Australia for the 2010/2011
year is about St John’s impact in the community.
You may well wonder if the St John Historical
Society and its associated museum could have
such impact - well it does!
The museum was opened on three occasions
during the expanded History Week this year as well
as at various other times for groups or individuals.
Frequently, visitors to our museum expressed
amazement at the extraordinary history of the
St John organisation as illustrated in our various
displays. Younger visitors tend to think that the
litters on display were used to take patients to
an ambulance. Years ago, these litters were the
ambulance. Indeed the word “ambulance” implies
walking, which is just what the St John attendants
did as they conveyed patients to hospitals on litters.
This is just one example of how the museum is an
adjunct to teaching. The year under review has
seen major advances in the museum itself which
will build on its teaching capacity. The Historical
Society applied for a Community Heritage Grant.
These sought-after grants are administered from
Canberra through the National Library of Australia.
We were successful and as a result Yvonne
Routledge, a specialist in museum management,
was asked to carry out a “Significance Assessment”
of the museum. This turned out to be the most
detailed evaluation of our collection ever attempted.
In turn, it raised the profile of the Museum in the
St John community.
Since that assessment and the publicity it attracted,
the Historical Society has gained a large donation
from a generous donor. In addition, a full-page
article of a historical nature has appeared in every
edition of the monthly Open Airways newsletter.
Each article poses a question, with the answer
appearing in the next edition. The questions can
be quite difficult to answer, but the answers are
always in the museum! Further, Yvonne Routledge
has been contracted as our part-time museum
specialist for the current financial year. Already
she has moulded our procedures so that we now
have a much more professional approach to the
running of the museum. Steps are being taken to
register our museum with History SA, a move that
will further raise our profile.
All of this means that our ability to impact on the
community will be considerably enhanced in the
coming months.
None of this would have happened if it were not
for the loyal support given by the members of the
St John Ambulance Historical Society in South
Australia. Members meet monthly and strongly
contribute to quite lively, entertaining evenings. They
are guided by our office bearers, viz., Cliff Wright
(Deputy Chairman), David Heard (Treasurer) and
Lyn Dansie (Secretary). As a Historical Society we
are again greatly indebted to Chief Executive Officer
Sharyn Mitten and to the Board for their continuing
support.
All of us were saddened recently be the sudden
death of one of our members, the highly respected
Harry Tornaros. The large number of St John
members who attended his funeral was an
illustration of just how much his contribution to
St John was valued.
The coming year will be a stimulating one. A
project initiated by the St John Historical Society
of Australia (the National Society) is to document
something of everyone who has ever been admitted
to the Order of St John in Australia. Our task is to
document the South Australians who have been so
honoured, reaching back as far as 1885. When
completed this task, although massive, will show
just a fraction of the many people from all walks of
life that have given time and energy into the work
of St John. It will again show how St John and the
community work together for mutual benefit.
Dr. Brian Fotheringham, AM, KStJ
Chair, Historical Society
Cadet Leader of the Year
Miriam Russell
30
31
iv
rg
rren B
ck OlSamantha
nny Ma
ter Wa
Scott Pe
hn PeMaree
Glenda
Lorna Donna Michael
John
Meredith
Wayne Valerie Pamela Claire JillnMichael
Rosalie
Kathie
Lyn Frank Ja
ckRaelene
Alex Jo
Hilary Ja
BarryMaureen
naeGenevieve
ReLesley
endo Anne-Marie
l Br
Paula
ae
an
ch
De
Mi
n
ny
he
To
n
ris Sean Peter Richard
ep
Marion
Lisa
Suzi
Leah
Lloyd
Myrtle
Bruce
Harold
Kevin
Darryl
Marion
Leah
Valmai
Bill
Jeff
Cathy-Lee
Anthony
Allan
Merrial
Josie
St
sa
Ch
Su
ne
l
vin
Ju
ae
Ke
a
Siv
e Phil
on Mich
SuKerry
Chris
Kim
Allan
n
hn
do
Jo
an
ew
Br
am
ah
ard
Gr
ch
Kerry
Rachael
Anne
Merran
Jo
Zandra
Parnam
Manjula
Alexander
Lois
Ian
Bethalie
Marian
Danielle
Rosten
Verna
Bernard
Mavis
Rhiannon
Ri
ck
a
Ni
eer Simon
Lisa Trevor Frank Matth
ul Peter Teren
yn Pa
n Keith
Carol
na Bernard Gr
Marty
am
vis
ah
Da
Gr
Bronte Ivan Lisa-MariebRoslyn
Huong
Kim
Leonard
Jennifer
Colleen
Laidley Ursula Jennifer Christina
John
Mavis
Vonda
Gabrielle
Elizabeth
Michael
rry
ck
Ke
y
Mi
n
Ra
aig
rl
rre
Cr
Ca
Da
Ian
b
rri
ris Ro
cis Ke
y ChJanice
rraColin
Ivan Cheryl Bo
e Fran
LancDudley
Richard
Susan
Eric Joanne RichardtMal
Kelvin
Jacqueline
Vladimir
Roslind
Sheila Lloyd Svetlana Ronald
Eletha
Trevor
Marilyn
wn Stewart
Kathy Rob Mu
ian Clare
Da
Br
lm
ter
lco
Pe
Ma
an
k
vid
Gr
an
Da
Fr
on
ter
ie
Sim
Pe
gg
netMervyn Suzanne Doreen Bonita Bronte Joanie
Roger Marie Nancy Ingrid Mervyn Rachel Dulcie
ug Christine
Dorothy
Allen
Anna
HelenThiJa
n Do
Kingsley Don Ma
r DavidPamela
AlistePrudence
yn PeterSandra
ra Ana
rril
ohn George Do
nd
Da
Sa
on
lie
ath
Ky
hn
t
us
Jo
ne
Kla
ne
Ja
t
JacquierJyothi
Heini
Pamela
Tony
Arnold
Malcolm
Martin
Lisa
Jocelyn
Rosemary
Malcolm
Glenmore
Carol
Lindsay
Thi
Lilian
Meredith
Jenny
ie
Da
ael Lyle Jackie
vo Graham Winn Jamie Marcus Nirmala
MichDarryl
Phil Greg Reg Alf Gran
Craig
chaelBeverley
lle
Mi
n
nie
tacey Peter Tre
en
Da
t
Gl
Godfrey Laurel Miranda Keith
Colin
Romain
Kalpesh
Phyllis
Cheryl
Kalliope
Vilos
Lloyd
Solomon
Georgina
an
nry
Gr
He
hn
n
dy
Jo
Ala
Ju
rk
rt
be
Geoff Ma
lie Ty RoJane
JuChristopher
Jock
b John
ul Belinda Crystal Sid
c TonyKelvin
BoHarold
Malcolm
Brigitte Frederick Bobby Shiralee
Eme
Lloyd
Keith
Sharron Naramol
Marlise
Gloria
ny Pa
k Eric
n ToBruno
anJoan
aul Simon Ri
sa Jo
hn Fr
ereJanet
JoKevin
k Tim
Ian Th
an
ul
Fr
Pa
n
dy
Michael
en
aro
W
Sh
tt
ug
Ma
Peter
Terrie
Jeanette
Delicia
June
Richard
Hugh
Freda
Angie
Teresa
Chandra
Kaveesha
Leslie
Ernest
Julienne
Bernard
Glenda
Margaret
Janet
Do
rk
n
Ma
so
Javolunteers.
RayThe
mes David Max Greg
ineour
Ja
smof
Ja
hn
Jo
ce
vid
Vin
obert MauriceAllen
n
Da
success
of
St
John
SA
lies
firmly
in
the
work
They
are
a
constant
source
of
pride
and
so
n
Ali
ne
rt
hto
be
As
byn
Sheena Jo
Jacquelin
Vishwanath
Storm Shane Meta Molly Georgia Wahib Heidi Andrea
GregBrad Stephanie Greta Andy Harry Rainer
l Lee Ro
PeterGeorge
e Darry
KayBulong
Anne
than Paul
lieCraig
ssell Tim Nigel Ben Ro
rt Na
RuDon
nofJu
ma
AlaDanielle
Em
ard
e
ch
ev
Bianca RobeSue
Ri
Graham
Ricadmirable
Tony
Jock
Geoff
Mark
Sheridan
Grant
Michael
Lyle
Jackie
Dane
Johnathon
Darrilyn
Peter
Kingsley
St
eg
ke
reflect theSimon
most
of
qualities:
generosity
spirit,
passion,
commitment,
and
selflessness.
Gr
Mi
ck
vin
Ri
urice
ny Jack Ke
Rick Natha
ael Ma
Antho
Stn John SA wishes to record its
Mich
ul Eric
lenTheo
vid Pa
ny He
DaJohn
Maggie
Frank
Stuart
Josef Maurice Ray Mark Matt
Wendy
Frank
Tim
Frank
Bob John Julie Ty Robert Alanep
Henry
Mavis
Michael
Phil Simon Ken
Andy
en
e
lle
yc
Jo
Co
n
ris
he
bekah Rob To
Ch
ul
St
n
Pa
il
by
Ne Robert Nathan Joe Darryl Lee Robert Terry
Ro Jason Doug Sharon Paul Anne
rd
am David
elleJasmine
Cliffoappreciation
GrahPhilip
MichVince
ccaAlison
drewSteven
Greg
Bruce
for the assistance
y AnJanet
nnGrant
JeAlf
onReg
ael Tom Rebe
Nicolo Paige Dawn Jia
Mich
an
ne patient
JeChris
Ja
Con
ob Timothy Le
hn
ncare
ga
rry Jo
Me
Ba
k
From
first
aid
to
the
community
and
events,
through
to
community
and
youth
rt
Kay Peter
Gregteaching
Stephen
David
John
James
David
Max
Greg
Michael
Mark care
Janineat
Bob
Timothy
Leon
Jenny
Andrew
Graham
Neil
Paul
Colleen
n
tric
be
ria
Pa
Ro
e
Ad
w
din
am
dre
ral
ah
received
in
2011
from
An
Ge
Sue Wayne
Helen Jack Kevin Mike Steve Emma Russell
rk Anthony
vin Peter
Ke
Ma
Diana John Gr
ele
briand
bine Barry
Ga
SaRobert
Dene
Paul
Nigel
Ben
Robyn
Ri
Nick
Steven
Mark
Helen
Andrew
naSA.
rineTim
Ri Nick Steven
Ed
thegenerosity
Ca
ine
Ela
vid
Da
i
ria
development,
it
is
wonderful
to
see
the
concern
for
others
that
thrives
within
St
John
kk
sa
Ma
Mi
lis
en
le
Me
tel
Gw
Commonwealth,
State
and Local
an
JeRebecca Michelle Robyn Stephen Joyce Andy
dreyMaria Christine Jean Olga Dianne Fiona Ma
Fiona
is Au
ynRick
neJulian
Jane
Tom
Ken
Nathan
Melissa
ret Pauline Dot Es
Dian
ael Gl
bert MichSimon
Ralph Jeanrga
e Jean OlgaJohn
Ro
lie
er
Ky
top
l
ris
ze
Ch
Ha
ith
el
na
red
rm
wi
Me
Government
authorities.
The
Ca
Ed
DavidFr
Con JeannGovindu
Dawn
Frances
ith Peter Shirley Beatrice Chris Hattie Jeantric
Judith Kevin Sue Geraldine Patrick MeganIre
Mal Ed
ances Gabriele
Anna Paula
Bill Nanette Peter
y Catherine
ia
Ly Edna
IvyJoyPa
hnMariane
Jo
vin
s Mattie Shirle
Ke
ian
th
Br
pe
Judith Edwina
Christoper
Robert
Michael
Glynis
Audrey
Vito
Elaine
Gracie
Diana
Nick
Graham
Adrian
Richard
Evelyn
Molly
Marg
hn
Jo
Els
ry
e
ta
ma
an
ret
This
huge
volunteer
effort
is
not
taken
for
granted
and
is
one
of
our
state’s
most
precious
assets.
Di
support
extended
to
St
John
SA
se
Lo
la
Pame
w Tracey
Kris John
ia Sie
ret Diane
VictorKylie
esley James Lynn Ro
Marga
le WDiana
rissa Hazel
Pamela
Brian Amon IrenetLyn
Anna
Malria
Edith
Ralph Margaret Pauline Dot Estelle
Mikki
Maureen
vilBrian
MaCarmel
Ne
l
n Joy Molly Kris
ae
Ma
ch
tty
Mi
Be
a
gin
en
ian
Re
em
Br
has
allowed
us
to
move
forward
in
n
Cl
e
s Do
da De
Martin
lly Jil
Lucille
Rob
LynnMartin
SueSu
Clement
Betty Naomi Marissa Victoria
DionBa
Tracey
Loretta
Elspeth
Kevin
Ivy Paulette Bill Nanette Peter Meredith
Shirley
b Ly
rry Sa
Judy Brian Irene Heini
y Ro
len
n Debra
He
he
dy
ep
n Diana Shirle
Ed
St
d
ley
on
gs
ym
Kin
a
Ra
our
commitment
to
help
those
in
ne
rt
be Neville Wesley James Lynn Rosemaryather Roger Michael Alm
ele
Sylvia Pauline
Helen
Pat Raelene
Kingsley Eddy Helen Barry Sally Jilda
Des Don Regina Michael
Ra
t Frank
St
John
SA
volunteers
we say…
Pa
kBronte
an
tsyallFr
BeTo
He
dith David Rachel Di Ro RaymondBa
mIrene
n Ju
Willia
ry Aliso
Pauline Helen
MaryJudy
GaThomas
Kevin Gwenyth Mary Ellen Jean
Ian
Judith
Julie
Gillian
Gary
Alison Judith Sara Rachel Di Robert
Brian
as
rbaraDebra
om
Th
n
Ron Stephen
bert sickness or distress.
llia
Roneed,
ina
Gi
org
lie
Ge
Ju
a
h
eil
dit
Ju
Sh
y
Ian
dre
an
Au
n Yvonne Philip Paul
Je
rie
rio
en
Heini
Brian
Patricia
Regina
Jan
Eunice
Leigh
Douglas
Barbara
Alison
Jennifer
Mark
Marjorie
Audrey
Sheila
Georgina
Ron
Barbara
Mary
William
rjo
Ma
Ell
Ma
rd
rk
wa
Ma
Ed
th Mary
r
ife
hn
nn
Jo
Je
rk
n
Ma Harry Lescil Mary Bill Mark John Yvonne Heather Merle
ra Aliso
ry BillSylvie
rbaVincent
il Ma
Thank
you
las Ba
Heather
Roger
Michael
Alma
John Steven Judith Tom Allan
Brenton
Ericsc
Chris
Thomas
rry Le
Doug
a Ha
e Leigh
SylviIan
as Mary
John Val Peter
Thom
na Jan EunicEdward
Chris
e Lainie
ic
rinBeverley
Er
tha
ton
Ka
en
Marion
Yvonne
Philip
Paul
Robert
Jane
Doris
Norma
Graham
Trevor
Peter
Patricia
David
Marg
Doris
Trevor
Cameron Tia Keith
Jenny
ith
Br
Ke
Ian
Tim
ry
Ma
ron
an
me
All
Ca
m
y
To
rle
h
hnPatNeil Trish Nick Barry
ve
dit
vor Be
Marg Jo
TreNancy
Steven Ju Katharine Lainie Jeff Cal PeteriaYvonne
ris
Heather
Merle
Frankie
Margaret Nicola Heather Graeme Richard
JillsEnid
Jacinta
Joy Barbara
Ann
mond
Do
um
rg
Dr
Ma
me
Ian
vid
Ja
Da
ard
ne
on
an
Le
tric
Di
Pat Pamela Ching Daniel Warren Sharyn
ter PaMarg John Neil Trish Nick Barry cin
AnnElizabeth
vor Pe
TreJames
Dianne
Christine
Robert
Peter
Susan Po Robert
Barbara
ld Tricia
Joy Elonora
ta Joan
line Rona
JaJenny
orma Graham
id
de
En
Ma
l
y
Jil
Lil
lia
ard
pa
ch
rne
ilip
Ri
Co
Ph
me
ie
Margaret
Valerie
Lily Madeline Ronald Susan Po Robert Leonardcia
Ian Ma
Theo
Ilona
James
Valer Esther Cora William Jean Joan Heather
er Grae
retGenevieve
athPhilippa
rga
cola He
Thelma Glenn Kevin
ter Tri
Dawn
renPaula
na Pe
Ka
ee
cy Margaret Ni
th
Sh
Ru
n
ra
rre
n
Do
John Emily Roger Margaret
Anthony
Dora
Ruth
Karen
Dawn
Thelma
Glenn
Kevin
Cornelia
Cathy
Barbra
Valma
Frank
Mary
Jon
Rob
Margot
Wa
wi
l
ny
Ed
nie
tho
Da
ian
mela Ching
on Arnold Br
ger Margaret An
th Pa
ily Ro
Popp
John Em
menic
s Domenic
Valbe
Ruth
Rhonda Lance Marian Chrisanthi
Paul
Michael
Beth
Poppy
Leon Arnold Brian Edwin BruceMi
John
Kym
Sue
Beryl
Kaleria
Aileen
Iany Le
Do
me
a Robert Eliza
th
Ja
Be
er
l
ae
ath
ch
er
He
nd
an
ul
xa
Jo
Ale
an William Sujatha Leona Barbara Jennifer
thi Pa
m Je
ChrisanAllan
Willia
rion Margaret
Evelyn
Daphne
Mary Alexander MaryanneNa
CoraEric
MaJean
therMabel
an Margaret Allan Mary
n JeMadeleine
r Ljiljana
Rhonda LanceNan
enevieve EsJean
nnifeValerie
Ruth
JeDale
Val Lyn
ra
tDavid
rba
rgo
Ba
Ma
a
le Valerie
on
ula
Da
Lionel Michael
Shirley
Paul
Alister
Bruce
Marina
Donald
Robert
Harry
Samuel
Audrey
Bob
Helen
Ruth
Colin
Benjamin
Mary
Le
Pa
lin
b
ha
Co
jat
Ro
th
n
Su
m
ry Jo
Willia
Helen Ru
k Ma
ne
BobPeter
ph
y
Da
dre
n
Au
ely
a Valma FranCyril
el
Ev
mu
ic
Er
Sa
Natalie Patricia Sandra
Shirley
Matthew
Elizabeth
Jeremy
Inez
Charles
John
Richard
Gregg
Kevin
Ian
Noel
Mason
Alison
Mignon
Marg
l
rry
be
rg Peter
Robert Ha
nald
een Ian Jean Ma
a DoTom
leria Ail
n MarinArthur
son Alison Mignon Ma
LyAnthony
Ma
vid
hn
KenKa
Rosemary
Maria Rose Ian Trudi Kathryn
Julian
Doris
Halina
Donald
Barbara Thea Charmaine
Rosemary
Florence
Helen
Da
Jo
e
Ian
uc
e
Kym Sue Beryl
Br
r
yd
Cl
ste
g
Ali
eg
ul
Gr Gordon Pauline Kenneth Audrey
y Pa Heather Anne Caroline Richard Heath
ardRobert
Jennifer
irleVeronica
RichJoy
ael Sh
John
arles
Nancy
Jennifer
Bench
Timothy
Betty
Janet
Val Elisa
nel Mi
Florence Skye Nancy
ne Lio
y Inez ChJean
ry
rem
ma
Je
se
th
Ro
e
be
iljana Madelei
za
ain
Eli
arm
ew
ChChris Sandra Christopher Bette
Matth Kathleen Joanna Geoff Shirley Anita
Thea
n Jenny
ra Terry
Jim Helen Allison
Jenny
Ken
Tony
Shirley Marie-Jose
Barba
ndraConstance
TomPatricia
ny ArthurAlma
ie Patricia Sa
Audrey Jim Helen Alliso
ethGordon
nald An
KennJulie
DoCathie
ary Cyril Natal
ne David
aEllis
uli
lin
Trudy Shane Beth Daphne Helena
Diane
Kane
Kate
Faytho
Dawn Jody Amelia Lucy Elizabeth
Betty
Lorna
Amanda
Pa
Ha
n
ris
rdo
Do
Go
n
a Diane
rt
lia
len
Ju
be
He
Ro
yn
y
Kathr
sa Jo
di Jock
Tru
l Eli
t Va
se Ian
ane Beth Daphne
Tom
John
Beth James Gloria Cynthia Margaret
Rodney
Don
Pam
Florion
Charley John Nick Ida John Judith
Douglas
JuneSh
Graham
Jane
Jean
Trudy
ath Cyril
tte
ary Maria RoLyndel
He
Be
ce
ard
en
ch
wr
Ri
La
rgaret
ine
ra
Ma
rol
nd
ia
Ca
ris SaPaul William Kenneth Mi Reg Brian Angela
ChWade
Judy
Margaretha
Gillian Gabrielle
Dean
Karen
er AnneEva Helga Brian Sue-Ann ColinPa
Tony
Heath
rryColin
James Gloria Cynth
icaHelene
Ken Te
BethBrent
iaBev
ck Claire
tric
JoDon
hn
a
y Betty Veron
Jo
Alm
m
ita
To
el
An
y
nd
brielle
Doug John Lorraine
Richard
Ivan
Beryl
Johanne
Steven
Betty
Pat
Alicia
Colin
Di
Erica
Jeffery
Michael
Cameron
Sarah
Anthony
Joan
Ly
irle
n
Ga
Sh
n
n Joanna Geoff
David Julie Gordo Margaret JeanEv
thlee
Sue-Ann Colin Gillia
anda
Brian
rna Am
lga
Lo
He
Frank
Lawrie Jane Brian Eileen Pamela
Betty
Gwenda
Susan
Robert
Marion
Janice Zenon Colleen Mostyn
Peter
Peter
Linda
George
tty
a
Marie-Jose Ka
Be
th
ha
be
ret
za
rga
lin Di
Eli
Co
Ma
cy
leneMaria Valerie Roy Ann Brian Andrewev
elia Lu
HeRuth
Judy
Jody
aham
Graham
Connie
FayAm
Janet Margaret John Diane Marilyn
Betsy
Keith
Diane
Martha
Jenny
y Dawn
en Betty Pat Bev Alicia
ne Gr
JuJean
e St Dennis
las
nn
ug
ha
Do
Jo
Ellis Cathie Fa
h
dit
ryl
Ju
Be
n
hn
Jo
Iva
n Colleen
chard
Nick Ida
hnRoxanne
ine Ri
Marjorie
Anne
Kylie
Heidi David Betty Kay Ron Jenny Joyug
John
Thea
Jenny
Gil Elaine Lawrie Simon Joan Helen Carol
rraGeoff
y Jo
hn Lo
Shirle
JoMary
rion John
bert Marion Janice Zeno
t DoSylvia
Ro
en
n
Br
sa
la
Su
ge
y Don Pam Flo
da
An
en
ian
Gw
Br
Jean Thomas EdnaKe
John
Patrick
Fred
Betty
Horace
Shelley
Margaret
Marietta
Gwenda
Terry
Joe
Brian
Bev
Emilie
Virginia
Janet
Murray
tty
g
Valerie
nneth Mi Re
een Pamela Be
m
ian Eil
BrKevin
rtha Jenny Ruth Maria
Paul Willia
e Ma
ie Jane
wr
an
Di
La
k
Rita Greta Patricia Nevill Patricia
Leonie
Peter
Leonie
Giorgio
Midge
Marie Joan Marjorie Peg
Shayne
Pauline
Anne
Garry
John
an
an
Je
Karen WadeChristopher
Fr
ith
an
Ke
Jo
e
tsy
air
n Be
ie Simon
Don Cl Robert Alva Catherine Sandra Viv
Marily
thonyJulie-Anne
ane Wally
AnRonald
hn DiSarah
rahPat
Gwen
LenSa
Linda
Lyndon
Mike Kathleen John Rebecca
Hanora
Alan
ret JoDebbie
Jenny Gil Elaine Lawr
meron
off
Marga
t
Ge
ne
ea
Ja
y
Th
Fa
ry
y Michael CaStephen
ie
Ma
nn
hn
Co
Jo Nan Alan Ruby Alana Douglas
amMarg Sidney Judy Julian Doris Donald Colin
JoyPaul
Murray
nnyPam
e Grah
Josie
Leanne
Pat
Victoria
Carol
Neville
org
Ron Je
da Ge
Lin
ter
Betty KayBelinda
v Emilie Virginia Janet
Be
vid
ter PeGeraldine
Da
ian
Br
idi
e
He
Jo
e
rry
xine Jean PeFrances
nn
Te
xa
Ro
da
Kerry
Jennifer
Norma Josephine Ian Helen Vlad
Judy Sophie
Vladimir
lie Lynton Patricia Les Peter Annette Jessy Peter
Gwen
ne KyNeta
hn Gwen
rietta
a Ma
John An
SylviDavid
rjorie
rgaret
is Ma
Pauline Anne Garry Jo
y MaLucas
DennChris
ayneJacob
Shirle
David
Patricia Joanne Matthew Lyn
Frank
Thomas
Olivia Lachlan William SiennaMa
Charlie
Alexander
raceOliver
Peg ShEthan
HoJack
rian Andrew Harold
rie
tty
rjo
Be
ed
an
Fr
Jo
Leanne
ia
tric
lda
sie
Jo
Pa
Va
f
vin Renae Hilary Jack Scott Penny Margory
e KePaula
na Jo
dgDean
Emily
Joshua
Noah
Ellahn
Max Samuel Harry Adam Julie Simonon
Michael
Susan
Tony
as Ed
io Mi
Hanora Alan Joze
Thom
ie Giorg
becca Sam
Le Eric
Re
hn
ter
n Carol Jean Kimberley
Jo
Pe
n
ie
ee
on
thl
Le
Ka
dimir
ia
e
Vla
tric
uis
ie
Alison
Jo
Gerry
Barry
Anna
Evelyn
Marion
Mary
Jan
Rita
Rossana
Bernard
Greer
Simon
Nick
Graham
John
Allan
Chris
Siva
June
Pa
Lo
ie Sarah Sally
mela Patricia Nevill Alex John Peter
Debb
s Geraldine Judy Soph
ndonSandy
LyAlistair
France
Viv
las
r Rita Greta Pa
ra
ug
Stephen Michael Brendon Barry
Warren
Bruno
Jennifer
Ben
Timothy
Betty
Veronica
Heather
Anne
Caroline
Richard
nd
Do
n
Sa
e
Ala
ank
rin
Fr
by
the
n
Ru
Ly
Ca
n
Alva
n Ala
bert
ul Na
e RoVal
m Pa
nnJanet
tricia Joanne Matthew
Julie-A
Jean
Elisa Joy Robert GordonCo
Pauline
Kenneth
Helen
Allison
Jenny Constance Marie-Jose
Kathleen
Joanna
Geoff
NevilleJimPa
vid Pa
da Audrey
Da
lin
ris
Be
Pat Ronald Heath
Ch
lin
d
rol
ld
Ha
ael
d
na
ch
Do
Mi
Vla
ris Tony Chris Sandra Christopher Bette Trudy
on
len Diane Kane Kath Ellia Cathie Fay Dawn
DoTerry
Ian HeHelena
JulianKen
Shelley
Anita
Alma
ine Daphne
dy Patricia
sephBeth
y Ju
Sidne
el Harry Adam Julie Sim
Norma JoShane
r
mu
ife
Sa
nn
x
Je
Ma
a Carol MargJody
a
rry
Ell
Ke
ah
vid
No
rna
Da
Amelia Lucy tte
Tom John Garry
Yasoba
Barbara
ter Amanda David Julie Gordon Lyndel ha
shuaMatthew Jasmine Meredith LawrenceJan Eric Rita Rossana Be rd
y PeLorna
ily Jo
JessBetty
cob Em
ne Elizabeth
n Ja
ter An
Et Kevin
s Pe
erNick
Mary
nd
xa
rion Fran
Ale
Helen
Andrew Dan Lisa-Marie
Lois
David
Molly
Dale
Rick
Chloe
Jahn
Samantha
Ethel
Susan
Catherine
Ray
ie
n MaAllicia
n Nathan LeKim
arl
Ch
EvelyScott
a
nn
Anna
Sie
rry
othy Betty
illiamRodney
rry BaKelvin
WGrant
Ge
lan
Jo
ch
n
La
so
a
ivi
Ali
y
Ol
s
Malcolm
Wang
Nicole
Lloyd
Andrew
Meegan
Yorke
Richard
Daniel
Tori
Peter
Margette
Wayne
James
Donald
Matilda
rle
ndy Jennifer Wen Tim
ca
be
SaTim
Lu
ir
Kim
sta
m
Ali
Sa
o
ry
un
r Thomas
Br
rgo
n
Ma
rre
y
nn Julie Simon Brice Verna Ian Bev Waynerry
WaAndrew Robert Barry Peta Jane
rie-Jose
Erna
ott Pe
JohnMark
ck Sc
Jennifer
Brian
Anthony
Lorrae
Karen
NickxSteven
Helen
lary Ja
e HiRobyn
n Jenny Constance Ma
don Ba Ri Ale
Rena
iso
en
Br
All
l
ae
len
ch
He
Mi
y Dean Paula
n
Jim
y
he
ep
dre
Au Fiona Jean Melissa David
Michael Tom RebeccaCh
Robyn
Maria Christine
Jean
ne St Jayce Andy Simon Ken Rick Nathan
Cathie
eth Dianne
nnOlga
a JuStephen
ris Siv
Pauline Ke
nPeter
Allan Michelle
rdo
Diane Kane Kate Ellis
a
rt Go
be
len
am John
Ro
He
y
ne
Jo
ph
Catherine
Gabriele Kevin Sue Geraldine Patrick
Megan
Con
Jean
Nicolo
Paula
Dawn
Shirley
Beatrice
Chris
Mattie
Shirley
Frances
Judith
sa
Da
Eli
l
on Nick Grah
th
Va
Be
t
Jane
dy Shane
JeanAudrey
ath Glynis
Lawrence Kim
tte Tru
r Be
ard He
tophe
ine Rich
Robert
Michael
Gwen Maria
Edna
Margaret
John
Graham
Adrian Richard Evelyn Joy
Margaret
ChrisDiana
CarolChristoper
ndra
ew Jasmine Meredith
ris Sa
Matth
ChElaine
raLynda
ny
rba
Heather AnneEdwina
To
Ba
rry
ba
Te
so
n
Ya
Ke
ia
rry
tric
Ga
Kris Pamela
Diane
Hazel Kylie
Ralph
Diana Richard Vonetta Wang Nicole
hn Dot Estelle Luke Mikki Maureen Brian
a PaJohn Irene Lyn Anna Mal Edith CarmelGo
AlmBrian
Tom JoPauline
itaJohn
ndelMargaret
y An
n LyLoretta
ShirleRob
Fran
triciaShirley
lie Siewrdo
Pa
Ju
ott
vid
Joanna GeoffSharley
Sc
Da
e
da
Lyn Martin Sue
Clement
Betty
Maria
Marissa
Victoria
Tracey
Elspeth
Kevin
Ivy
Patrick
Bill
Nanette
Peter
Meredith
rin
an
the
Am
Ca
n
rrae Karen
rna
sa
Lo
hel SuMarian Neville Wesley James Lynnnn
Betty
EtRegina
uliDon
bethBetsy
lip
za
Ni
Eli
hn
cy
Jo
Lu
r Brian Rose Anthony Lo
a
vin
ife
eli
Sylvia
Pauline
Helen
Frank
Pat
Raelene
Kingsley
Eddy
Helen
Barry
Sally
Jilda
Des
Rosemary
Ke
Je
Am
ck
Ni
dy
Tim
Jo
a
loe
tild
Ch
Ma
ck
ld
Ri
na
le
Do
Da
s Raymond Henri Leith Margaret Judith Lielle Robyn Stephen Joyce Andy
Molly
vid Jean
yne Ja
DaEllen
Kevin
Gwenyth
Mary
Ian Judith Julie Gillian Thomas Ma
Garyrga
Alison
Di me
Robert
n WaRachel
e Lois
KelviDavid
retJudith
a-Mari
becca Mich
ter
Pe
ri
drew Dan LisSusan
m Re
To
l
l ToAllan
nie
chaeAnne
Da
ne Mi
Jean Nicolo
Trudy Cindy
Meredith
Jason
Michael
Charlotte
Robert
Jerie Yvonne Julie
RichardChristine Deb Elaine Ian Gloria Bruno
hn JaPeter
Jo
Yorke Yasmine
rry
an
Ba
eg
rt
Me
be
w
Ro
e Patrick Megan Con
dre
w
dinPaul
An
dre
ral
he
An
Ge
e
len
Su
He
nt Blanc
a
Wayne Ranald Kenneth Tony Peter
Glyn
Patricia
Dennis
Rick
Amelia
Alex
Scott
James
Liam
Thomas
Joan
Kate
Antony
Joannies
Glenn
John
rk
ny
Ma
Ta
en
ele
ret Diana
Nick Stev
rine Gabri
e RiRobert
ynPeter
CatheChristopher
vid Edwin
v Wa
sa Da
Ian Be
Maria Elaine Erin Marga
lis
Christine
Melanie
Jon
Dennis Lynn Joyce
Nicole
Ava
John
Douglas
Sarah
Shane Eric Barbara
Keith
Richard
Lily
en
Me
Gw
an
y
Je
dre
na
Au
on Brice Verna
Fio
is
yn
ne
Gl
an
l
ga DiAdrian Barbara Matthew Jasmine Meredith
chae Dan Lisa-Marie Lois David Molly l Kylie Ralph Margaret Pauline
OlGarry
rt MiAndrew
beHelen
e Jean
er RoKim
David
Karen
Valtin
Annabel
Sarah
Lawrence
Chris
ria Carol
na Christop
n Ma
wi
Ed
h
rmel Haze
dit
Ju
ith Ca
s
ce
en Rick Natha
l EdKaren
an
MaRuth
Fr
y Jean Joan Heather James John Emily Jo
Dale Rick Chloe Genevieve
Esther
William
Roger
Margaret
Anthony
Dora
Dawn Thelma
l Nanette
n Anna
Shirle
ttie Cora
ne Ly
Ma
Ire
ris
hn
Ch
ice
ian
Br
atr
Be
th Kevin Ivy Patricia Bil
hn
y
Jo
pe
e
irle Kevin Cornelia Cathy Carolyn Valma ret
Els
an
ta
Di
ret
la
Lo
me
y
Frank
Mary
Jon
Rob
Paula
Margot
Val
Ruth
Rhonda
Lance
Marion
Chrisanthi
Paul
Zeena
Beth
Domenic
wn Peter ShGlenn
Pa
ce
is
Tra
Marga Kr
Victoria Jane
ley James Lynn
MollyBruce
rissa
Joy Edwin
MaEric
elynBrian
Maria
ttyJean
Poppy
LeonEv
Arnold
John Kym Sue Su
Beryl
Kaleria
Aileen
Mabel
Evelyn Daphne William Sujatha
chard
t BeIan
a Michael Neville Wes
emen
ReginSebastian
e Cl
n Leona
ham Adrian Ri
Do
s
rtin
De
Ma
n
da
Ly
Jil
b
e Judith Li
lly
Ro
Sa
y
rry Shirley Paul Alister Bruce David Lyn Marina
Jennifer
Nan
Georgia
Lyndal Jacob Mary Alexander Maryanne Ljiljana Madeleine
Michael
a Shirle
len Ba
Dian
ianJean
Eddy HeLionel
ond Henri Leith Shere
en Br
gsley
rt Raym
Kin
beJennifer
ne
Ro
ele
Di
le Mikki Maure
Ra
el
t
ch
Pa
k
Ra
Donald Robert Harry Samuel
Audrey
Bob
Helen
Rene
Colin
Dale
Valerie
Benjamin
Thea
Charmaine
Rosemary
Florence
Helen
Nancy
Ben
an
vid
Fr
Da
An
tsy
h
r ne Ranald
Be
dit
son Ju
ne Helen
uliVeronica
GaryJoyAliAlannah
lvia Pa
omas
an Peter Yvonne Leste
AllAllison
n Th
neEllen
Timothy
Betty
Heather Anne Caroline
Richard
Heath
Jean
Janet
Val Elisa
Gordon Pauline
Kenneth
Audrey
Jim
llia
An
Gi
rt
leste Sook Sy
lie
be
Ju
Ro
a
ter
ari
Pe
ch
e
Ze
ott
ie Jon Peter
Ian Joanna Geoff Shirley Anita Alma Patricia
Charl
ael Chris
en JeanKathleen
MichTony
n Terry
Jenny
Ken
Sandra Christopher Bette Trudy
Shane
BethPaul Christine Melan
Mary EllMarie-Jose
ythConstance
John
a Bruno Aliso
en
ori
Gl
Gl
s
nie
y Kevin Gwen
Ian
an
ine
Jo
y
Ela
b
ton
De
AnJulie Gordon Lyndel Tom John Ross
e Cathie Fay Brad Jody Amelia Lucy Elizabeth
tinElvis
Daphneith
Diane
Katie
Lorna
David
bel Shinae Garry
an Kate
Chris
JoAmanda
ineKane
omas
Yasm
m ThBetty
red Helena
s Lia
Karen Carol Val Anna
me
vid
Ja
Da
vid
y
Da
Lil
erez Cindy Me
x
ard
Beth James Gloria Cynthia Margaret
Cyril
Rodney
Don
Pam
Florion
Shirley
John
Nick
Ida
John
Judith
Douglas
June
Graham
Judy
Helene
Margaretta
Ale
ch
a
Ri
eli
or Keith
ra Winzor Jean
Dennis Rick Am
ic Elean
e ErKenneth
tricia
PaBrinn
Shan
herPaul
Glyn
Genevieve Esther Co
top
Helga
Sue-Ann Colin Gillian Gabrielle
Dean
Dylan
Karen
Wade
William
Mi Reg Brian AngelaDa
Brent
Doug
Sean
Lorraine
loe
ris
Ch
Ch
ck
n
Ri
wi
Tony ReeceEva
le
Ed
rah
lly
las Sa
Olga Paula
vid Mo
Doug
is Da
a JohnSteven
arie Lo
Richard
Betty Ciara Bev Alicia Colin Di dre
EricawJeffery
Cameron
Sarah
Anthony
Don Claire Joan Frank Lawrie
Jane
n AvJohanne
Lisa-M
AlaBeryl
Valma Frank Mary Jake
DanMichael
a
JoyceIvan
rbr
Ba
An
thy
len
Ca
He
Dennis Lynn Brian
lia
Kim
rne
Ian Jean
vin Co
wrence
Eileen Dylan
Tyson
Michele Ty Pamela Betty Gwenda Susan Th
Janice
Colleen Mostyn Alice Frank Stuart
KeZenon
LaLeanne
ithGary
a Lucia
Mered
elmMarion
inePolly
e Beryl Kaleria Aileen
wn Robert
Jasm
Su
Da
m
ew Terry
ren
Ky
Ka
hn
th
Jo
e
Ru
uc
ra
Barbara Matth
Br
Emma
Shaun Anne Margaret Debra
Jean
Peta
Daryl
Peter
Linda
Amanda
Julian
Doris
Donald
Max
Celeste
Colin
Belinda
Neville
Tom
Pam
Paul
Do
n
lo Paul
nold Brian Edwi
r Margaret Anthony Ray Mark Matt Do
on Ar
Roge
y LeFrank
ilyFrank
ppJohn
leine Lionel Kathie Ange
Po
de
hn Em
nic
Ma
JoAlan
Frank
Tim
Eric Bob John Julie Ty Robert
Alan
Henry
Glenn
Ruby
Theo Stuart Robert Maurice ch
Wendy
me
na
lja
th
Lji
e
Be
l
nn
ae
ather JamesNan
rya
Mi Damon Robert Nathan Joe Darryl Lee
er Ma
PaulPhilip
xand
thiSteve
Helen Nancy
ry Ale
risan
an MaTerry
rion
Michael
Phil
AlfCh
Grant
Janet
Bruce
Alison Vince Jasmine Jason ain
Doug
e MaReg
ncGreg
Margaret AllRobert
e Rosemary Florence
da La
n Jean Rebekah
Charm
r Na
ife
ea
nn
Th
Val Ruth Rhon
n
Je
mi
ra
nja
rba
Be
Ba
Sharon Paul Ian Theresa
Jon
Tony
Paul
Belinda
Michael
Sid
Judy
Bernadette
Rob
Tony
Helen
Michael
Maurice
Rick
Greg
Richard
Cameron
len Allison
ie
a
ler
He
on
lin Dale Va
m Sujatha Le
th Co
Willia
neAnne
Kenneth Bradley Jim
len RuMark
HeMichael
BobGreg
Pauli
y Max
n
dre
Julie
Kay Peter Greg Stephen David
John
James
David
Janine Bob Timothy
Leon
Jenny
Andrew
Graham
Neilne
Paul
rdo
Au
ric Evelyn DaAlph
Go
el
rt
mu
be
Sa
Ro
y
rry
ne Helena
Jo
ph
Ha
bert
l Elisa
ld Ro
t VaPeter
Jane
DonaPaul
an Ben
rina David
Chris
Colleen
Anthony Jack Kevin Mike Steve
Emma
Russell
TimJe
Nigel
Robyn
Wayne Ri Nick Steven ris
Mark
Helen
Andrew
tte Trudy Shane Beth Da
n Ma
Ly
Heath
r Be
he
ard
ch
top
Ri
ruce David st
Ch
ine
ra
rol
nd
Ca
Sa
ne
ris
john ambulance
australia
saTom
inc.An
• annual Michelle
report 2010/2011
er
s Gloria Cynthia
ny ChMaria Christine Jean Olga Dianne Fiona
ToNathan
Robert
Barry
John
Michael
Rebecca
Robyn Stephen Joycenn
Ken
Rick
Heath
rry
ica
ronJane
Ken Te
Ve
is Simon
tty
De Andy
John Jock Beth Jame
y BeMelissa
aMegan
m
Alm
To
ita
el
An
nd
y
Ben TimothJean
Ly
n
irle
Sh
rdo
off
Roma Catherine
Gabriele
Felix
Phyllis
Geraldine
Patrick
Con
Jean
Nicolo
Paula
Dawn
Peter
Olivia
Tim
Beatrice
Chris
Hilary
Go
nn Colin Gillian
David Julie
anda
ssandra Joanna Ge Michael Glynisbe
AmEdna
se Ca
Lorna
tty Maria
rie-Jo
Eva Helga Brian Sue-A
Be
ha
th
ret
Brett
Frances
Judith Edwina Christoper Robert
Audrey
Gwen
Elaine
Margaret
Diana
John
Graham
Adrian
Richard
Evelyn
rga
za
Ma
Eli
e
Constance Ma
cy
len
Lu
a
He
eli
JudyMaggie Pauline Dot Estelle Lisa rraine Richard Ivan Ray Panchani
AmJohn
am Ralph
JodyDiane
GrahKylie
JuneHazel
lasCarmel
e Fay Da
Molly
Kriswn
Pamela
Brian John Irene
Edith
thiMargaret
Doug
is Ca
dith Mal
JuAnna
JohnLyn
t Doug John Lo
e Kate EllJuly
volunteer thank you
TRA
L
I
A
JO HN A
T
E
US
S
32
A
NC
L
U
A
M
B
sponsors and supporters
We also wish to thank the many thousands of volunteers and supporters of St
John SA – our sincere gratitude for their valuable assistance. St John SA simply
wouldn’t exist without them. St John SA also wishes to record its appreciation
to the families and workplaces of our volunteers for continuing to support them.
To the following companies, sponsors and supporters, please accept our sincere
thanks:
Adelaide Entertainment Centre
Australian Executor Trustees Ltd
Bank SA & Staff Charitable Fund
Bicycle SA
Big Day Out
Brenton Ragless
Community CPS Australia Ltd
Fay Fuller Foundation
Inside Line Downhill Mountain Bike Club
Mutual Community Ride
Oakbank Racing Club
Roundhouse Entertainment
Royal Agricultural & Horticultural Society of SA
SA Cricket Association
SA German Association
SA Harness Racing
SA Lotteries
SANFL
SA Society of Model & Experimental Engineers
SA Tourism Commission
Speedway Riders Association of SA
Tour Down Under
Transfield Services
Womadelaide
The following individuals made a Bequest to St John in their final Will and
Testament:
Irene Baxter (Estate)
Maxwell Galliford (Estate)
Esther Kent (Estate)
Phyllis McKinley (Estate)
Oliver & Stella Raymond Trust
Veronica Richardson (Estate)
Mildred Tanner (Estate)
Walter Tiedeman (Estate)
St John SA conveys special recognition for service to the Order through a
Priory Vote of Thanks issued to the following:
Bronsons Laundry Service
Ros Lohmann
33
from the treasurer
It is my pleasure to present the audited summary financial reports of St John
Ambulance Australia SA Inc for the 12 months ending 30 June 2011 that was
adopted by the Board of Directors on 29 September 2011.
I would like to thank the Chief Financial Officer Jerie Schmidt and her staff for their
commitment to continuous improvement.
As an independent not-for-profit organisation and registered charity, St John SA
generate the majority of revenue through first aid training and first aid supplies
along with the generous support of the philanthropic community in South Australia.
I am sincerely thankful for all who made donations or bequests to St John during the
year. I also acknowledge the Federal and State Governments for their continuing
commitment to our charitable endeavours and their faith in our volunteers.
from
the
treasurer
Financial performance overview
Management undertook a significant review of its market conditions, operations
and processes during the year. Management subsequently implemented new
initiatives to grow the distribution of St John services and alleviate inefficiencies.
The focus continues to be on creating a financially sustainable not-for-profit model
that will fund operational activity from surplus funds and continue to strengthen the
balance sheet.
The key areas of focus for the financial management of St John during the financial
year were:
• Growing training and product revenues
• Improving organisational efficiencies
• Enhancing and maintaining assets
• Consolidating and enhancing community partnerships
• Growing the size and number of grants and donations
• Diversifying St John’s opportunities to generate income
This year saw St John SA report a profit of $1,174,689 before change in fair value
of investments. This represents a turnaround of $2,033,406 from last year.
The favourable financial result is largely represented by an increase of 9% in
both training and merchandising income respectively. Total expenditure for the
12 months was down 6% reflecting lower personnel and administrative costs. A
net gain of $1,051,622 (2010: $294,973) has been recognised on disposal of
property, plant and equipment, including the sale of properties at Pt Pirie, Lameroo
and Crystal Brook.
Key factors for the growth in revenue were:
• Focus on winning new first aid business and strengthening relationships with
existing clients
• Centralisation of customer service and training management
• Changes to the code of practise for first aid in the workplace
• Increase in Bequests received
Total assets as at 30 June 2011 increased by $1,452,709 to $17,202,163 while
total liabilities increased by $6,628 to $1,781,330.
34
This results in a net assets position as at 30 June 2011 of $15,420,833, which is
$1,459,337 higher than the prior year. The increase has been driven by the current
year gain on disposal of property as well as better trading performance than in the
previous year.
Review of community impact
How St John SA is funded
Net Training & Merchandising
Grants
Investment
Donations
Bequests
Net Fundraising
Other
2011201020092008
$3,262,767
62% $2,272,719 57% $2,253,125
54% $2,769,566 55%
TOTAL
$5,265,031 100%$4,009,745100% $4,141,409 100%$5,073,322100%
$675,658 13% $677,24717% $693,771 17% $572,96911%
$457,228
9%
$366,782
9%
$591,873
14%
$744,817 15%
$473,170
9%
$449,896 11%
$429,755
10%
$413,574
8%
$246,329 5% $18,0500% $58,350 1% $56,0881%
$51,988
1%
- $2,9510% - $51,276 -1% $39,0221%
$97,891 2%$228,002 6% $165,811 4%$477,286 9%
How St John SA spent the money
20112010 20092008
Marketing
$323,117
6%
$319,180
6%
$358,777
7%
$497,266 10%
Occupancy, IT &
$1,436,670
29% $1,419,372 27% $1,396,705
28% $1,291,886 25%
Insurance Patient Care $1,227,358 25%$1,323,26926%$1,251,704 25%$1,014,37120%
Community Care $627,925 13% $611,02612% $598,859 12% $487,17210%
Organisational $741,781 15% $609,15912% $629,761 13% $640,86713%
Personnel
Administration
$626,444
13%
$902,948 17%
$779,896
16% $1,143,161 23%
Total
$4,983,295 100%$5,184,954100% $5,015,702 100%$5,074,723100%
The administration ratio as a percentage of total income for the current financial year is 14.94% compared to 18.32%
in the prior year. This ratio includes an allocation of administration and organisational personnel.
Capital expenditure
The budget for 2010/11 saw a freeze on capital expenditure due to the financial
performance in 2010 and flow over effects of the global financial crisis.
Grants income
Federal and State grant income in 2011 included:
• Department of Health South Australia for the provision of patient care services
at incidents and emergencies as well as the maintenance of the SA Government
radio network
• Home and Community Care (HACC) for community care programs
St John SA investment portfolio
St John relies upon Shadforth Financial Group Limited (recently merged with Snowball
Group) to manage the investment of its reserves. Shadforth Financial Group Limited
is also the investment manager for the National Office.
35
St John SA works closely with the advisor to ensure the exposure of the portfolio to
market volatility is closely managed and minimised.
FINANCe
The portfolio enjoyed capital growth of $690,879 and income derived from the
portfolio was $220,411.
Goals and opportunities
circle of friends
The key areas of focus for the financial management of St John SA in the financial
year ahead will be:
• Continuing to improve the financial performance of St John SA
• Developing a financial service delivery model that meets the organisation’s
needs
• Improving the utilisation of St John SA assets
Risk and Compliance Committee
Once again I have enjoyed the opportunity to make a contribution nationally to
St John as a member of the National Risk and Compliance Committee. It is rewarding
be a part of a national team where the collective knowledge and experience of
St John is being harnessed for the benefit of all members.
St John Ambulance Australia SA Inc.
Summary financial report
The financial statements and other specific disclosures is an extract of, and
have been derived from, the St John Ambulance Australia SA Incorporated full
financial report for the financial year. Other information included in the summary
financial report is consistent with the Association’s full financial report.
The summary financial report does not, and cannot be expected to, provide
as full an understanding of the financial performance, financial position and
financing and investing activities of the Association as the full financial report.
Andrew Lockhart McLachlan CSC
Treasurer
historical society
first aid services
operations branch
order of st john
operations
first
aid
kits
carecadets
sayc
Management continue to work towards making our business and volunteer models
as efficient and effective as possible. The organisation remains growth oriented to
finance St John SA’s charitable activities.
36
37
FINANCe
FINANCe
Balance sheet as at 30 June 2011
Statement of comprehensive income year ended 30 June 2011
30 June 2010
30 June 2011 30 June 2010
$$
$
$
Revenue Other income 7,609,439 1,093,202 7,023,891
864,652
8,702,641 7,888,543
Cost of sales Employee expenses Administrative expenses Auditors remuneration (audit of these financial statements) Depreciation of property, plant and equipment 621,198 4,153,670 3,242,506 28,400 803,967 783,501
4,120,466
3,591,760
28,464
884,824
Loss before impairment, gain on disposal and financial income (147,100) (1,520,472)
Impairment of property, plant and equipment (187,061) -
1,051,622 294,973
457,228 366,782
1,174,689 (858,717)
284,649 (591,923)
1,459,338 (1,450,640)
30 June 2011
CURRENT ASSETS
Cash and cash equivalents Receivables and other assets Inventory Available-for-sale investments 3,922,717 299,736 89,474 181,586 2,367,592
367,116
146,862
176,924
TOTAL CURRENT ASSETS 4,493,513 3,058,494
6,216,629 6,492,021 6,768,612
5,922,348
TOTAL NON CURRENT ASSETS 12,708,650 12,690,960
Net gain on disposal of property, plant and equipment TOTAL ASSETS 17,202,163 15,749,454
Financial income NON CURRENT ASSETS
Property, plant & equipment Available-for-sale investments Profit /(Loss) for the year CURRENT LIABILITIES
Trade and other payables Employee benefits 1,149,890 571,839 1,035,275
709,572
TOTAL CURRENT LIABILITIES 1,721,729 1,744,847
Other comprehensive income
Net change in fair value of available for sale investments Total comprehensive income for the year NON CURRENT LIABILITIES
Employee benefits 59,601 43,111
TOTAL NON CURRENT LIABILITIES 59,601 43,111
1,781,330 1,787,958
15,420,833 13,961,496
9,580,531 1,025,808 213,078 4,601,416 8,583,844
741,159
364,597
4,271,895
15,420,833 13,961,496
TOTAL LIABILITIES NET ASSETS ACCUMULATED FUNDS
Accumulated funds Fair value reserve Operations Branch district reserve Legacy reserve TOTAL ACCUMULATED FUNDS 38
39
FINANCe
FINANCe
Statement of cash flows for the year ended 30 June 2011
Statement by the Board of Directors for the year ended 30 June 2011
In the opinion of the Board of St John Ambulance Australia SA Incorporated the attached summary finanical report for the
financial year ended 30 June 2011 has been derived from or is consistent with the full financial report for the financial
year.
30 June 2011 30 June 2010
$
$
8,024,689 (8,688,395) 7,289,352
(8,784,053)
Dated at Adelaide this 29th day of September 2011
(663,706)
(1,494,701)
Signed in accordance with a resolution of the Board.
675,638 677,247
11,932 (817,454)
Cash flows from operating activities
Receipts in course of operations Payments in course of operations Net cash used in operating activities prior to grants Total grants Net cash (used in) operating activities after grants Cash flows from investing activities
Payment for fixed assets Proceeds from disposal of fixed assets
Interest received Dividends received Proceeds from disposal of available-for-sale investments (708,778) 1,321,355 89,043 15,308 12,071
(674,522)
632,620
82,305
650,253
-
Net cash used in investing activities
728,999 690,656
Cash flows from donors, bequests and fundraising 814,194 614,809
Net increase in cash held
1,555,125 488,011
Cash at the beginning of the financial year
2,367,592 1,879,581
Cash at the end of the financial year
3,922,717 2,367,592
Mr Glen Brewer OStJ
Chairman
Mr Andrew McLachlan CSC
Treasurer
A copy of the full set of financial statements and Auditor’s full statement is available on request from:
St John Ambulance SA Inc.
85 Edmund Avenue, Unley
South Australia 5061
Telephone: 8306 6999
Email: stjohn@stjohnsa.com.au
40
41
FINANCe
42
43
St John Ambulance Australia SA Inc
Incorporated under the Associations
Incorporation Act 1985
ABN 42 947 425 570
85 Edmund Avenue, Unley, South Australia 5061
T: (08) 8306 6999
F: (08) 8306 6995
W: www.stjohnsa.com.au

annual report - St John Ambulance Australia

Transcription

Similar documents

Funeral Services For Mrs. Jennie Thompson are rteld

2010 Part 2

CNTEAEDITION2Newsletter - Colts Neck Township Education

January News: School News: Welcome back

ComQuest Reports - ComQuest Academy Charter High School

Longhorn New s

Please click on this link to read the May ACC Update Newsletter.

Parent Meeting Handout - Green Room

Important Dates First in Math - Clark

August 2015 - Northwest Alabama FCA