GRAIN TERMINAL

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Interflour Group Pte Ltd
Group Headquarters & Group Procurement
75 Bukit Timah Road
#06-02/03 Boon Siew Building
Singapore 229833
Tel: (65) 6250 8626
Fax: (65) 6253 8361
Email: corporate@interflour.com.sg
PT Eastern Pearl Flour Mills
Flour Mill
302 Jalan Hatta
Makassar 90164
Sulawesi Selatan
Indonesia
Tel: (62411) 322 220
Fax: (62411) 319 454
PT Eastern Pearl Flour Mills
Corporate Office / Sales Head Office
CIMB Niaga Plaza 6th Floor,
Jl. Jend. Sudirman Kav. 25
Jakarta 12920, Indonesia
Tel: 62-21-526 7725
Fax: 62-21-526 7715
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Prestasi Flour Mill (M) Sdn. Bhd.
Sales & Flour Mill Office
Lot 55711, Jalan Tanjong
Dry Bulk Terminal
Westport, Port Klang
42920 Selangor
West Malaysia
Tel: (603) 3101 1998
Fax: (603) 3101 1898
Sarawak Flour Mill Sdn. Bhd.
Sales & Flour Mill Office
Lot 724 Block 7
Demak Laut Industrial Park
Jalan Bako
93050 Kuching
Sarawak, East Malaysia
Tel: (6082) 439 318/6/7
Fax: (6082) 439 319
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Interflour Sabah Sales Office
Block C, Lot 1-2,
Inanam Business Centre,
Mile 6, Jalan Tuaran,
88450 Kota Kinabalu, Sabah.
Tel: (6088) 441516/7/8
Fax: (6088) 441400/420708
Sabah Flour and Feed Mills Sdn. Bhd.
Flour Mill
Pulau Enoe
Ranca-Ranca Industrial Complex
87023 Labuan
East Malaysia
Tel: (6087) 412 211
Fax: (6087) 414 484
Lahad Datu Flour Mill Sdn. Bhd.
Flour Mill
Jalan Kastam Baru
Batu 2 1/2
91120 Lahad Datu
Sabah, East Malaysia
Tel: (6089) 887 735/6/7
Fax: (6089) 887 718/28
www.interflour.com
Interflour Vietnam Ltd
Ho Chi Minh City Office
72B Tran Quoc Toan, Ward 8
District 3
Ho Chi Minh City
Vietnam
Tel: (84-8) 3820 5525
Fax: (84-8) 3820 5878
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Interflour Vietnam Flour Mill
Tan Phuoc Commune
Tan Thanh District
Ba Ria - Vung Tau Province
Vietnam
Tel: (8464) 3936 936
Fax: (8464) 3936 946
GRAIN TERMINAL
Vietnam - Cai Mep Agri Port (CAP)
Grain Terminal & Storage
Tan Phuoc Commune
Tan Thanh District
Ba Ria - Vung Tau Province
Vietnam
Tel: (8464) 3936 936
Fax: (8464) 3936 946
Intertech Asia Sdn. Bhd. (Panatura)
Lot 55711, Jalan Tanjong
Dry Bulk Terminal
Westport, Port Klang
42009 Selangor
West Malaysia
Tel: (603) 3101 1868
Fax: (603) 3101 1079
R&D
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Interflour R&D Centre
Block CG1-CG4,
UPM-MTDC Technology Centre III,
University Putra Malaysia
43400 Serdang, Selangor
West Malaysia
Tel: (603) 8943 3868
Fax: (603) 8941 9968
Interflour Group CEO
Greg Harvey
CEO MESSAGE
Interflour - Committed, Caring & Consistent
As we move FORWARD and TOWARDS more challenging times, we will continue to
actively uphold the pillars by which our brand symbolizes.
INTERFLOUR, as a Company and as a Brand, passionately promotes COMMITMENT,
CARING & CONSISTENCY in all aspects of our business.
This fundamental Brand Principle is well-etched into all of our interactions with
our Customers, our People, and our Community. We remain firmly Committed to
Consistently:
1.
2.
3.
4.
Deliver products of high quality
Ensure products availability through a reliable distribution network
Provide good marketing support & promotions and most importantly,
Implement an equitable and fair pricing methodology through our centralized
wheat buying system
We will continue to Care, and find positive ways to contribute further to help our
customers achieve successful, sustainable and profitable growths for their businesses.
For it is our customers’ successes that have contributed to our dynamic growth in the
fast developing key markets of Southeast Asia.
Willingness to listen to the customer
Last but not the least, Interflour Group is a marketing focused and customer oriented
organization with dedicated and hard-working teams of well-trained staff from wheat
procurement to flour milling, product development, quality control and sales. ALL of
us at Interflour are always willing to listen to the Customer – and to serve with a smile.
Greg Harvey
Interflour Group CEO
We are committed to the
highest customer satisfaction
INTRODUCTION
Interflour Group brings together some
of the finest flour mills in South East
Asia with 6 mills operating in Malaysia,
Indonesia and Vietnam.
Interflour’s modern mills have a total
milling capacity of approximately 1.7
million tons per year and we are one
of the largest flour millers in South East
Asia. Our bulk buying expertise, quality
control facilities and attention to detail
in wheat procurement, guarantees that
only high quality and the most suitable
grains are purchased to make the finest
flour.
To ensure this, Interflour Group’s head
office in Singapore coordinates grain
purchases and shipping logistics from
sources all over the world.
VISION
To be South East Asia’s one truly
integrated flour miller, from source
to market, which increases value for
shareholders and customers in an
environment that motivates our
employees with pride.
MISSION
We serve to lead the industry by
proactively managing the supply chain
and producing the most consistent
quality flour at the lowest cost.
MARKET & PRODUCTS | INDONESIA - Dominating Market Share in Sulawesi and East Indonesia
Bread
Mid Protein
Bread
Noodle
MARKET & PRODUCTS | VIETNAM - Focus on the Bread and Baguette Flour Segments
Bread
General Purpose
Our initiatives in increasing brand awareness have given us very encouraging
results through
• successful launching of 1kg Kompas multi-purpose flour
• dedicated coverage of small to medium-size bakeries and noodle makers
• increased frequency of baking and cooking demonstrations in wet markets; and
• operating warehouses to be nearer the market place and our customers
Baguette
Baguette
999
Thang Long
888 Orange
Phuong Hoang
Noodle
General Purpose
IFV-LG
Brown Globe
he marketing investment to serve the needs of the small baguette bakers has
allowed us to achieve sustainable volumes in Vietnam’s main stream market
segments.
n our very own thriving home markets in Sulawesi and other parts of East Indonesia,
strong branding and distribution network have enabled us to emphatically sustain a
profitable & growing business.
Our mill In Makassar, the 4th largest in the World, is strategically located near to key
markets. This choice position gives us the advantage to service these markets with
speed.
Baguette
T
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Our flagship brands like bread flour Gunung and Gerbang, and multi-purpose flour
Kompas are top-of-the-mind choices, commanding very strong brand loyalty.
Bread
1KG
Interflour’s baguette flour offerings range from top quality brands such as Thang
Long and 888 Orange, to medium range brand such as Phuong Hoang and the
economically-priced Brown Globe Baguette. Interflour is one of Vietnam’s market
leaders in the Bread & Baguette flour segments.
1KG
We are also gaining impressive share into the fast-growing, in-house bakery flour
usage especially bakeries owned by large supermarket chain stores.
This recognition of Interflour’s quality & preference for our products is attributed to
our popular program of baking & training workshops available to customers at our
own state-of-the-art baking facility in Ho Chi Minh head office.
Factors Contributing to Interflour’s Success in Vietnam
• Diversified sales mix
•Wide range of product offerings
•Export sales to nearby Mekong Delta/Indochina markets like Cambodia and Thailand
have been growing. Singapore is one of our key export markets for flour.
Globe
MARKET & PRODUCTS | MALAYSIA - From Peninsular Malaysia to Sarawak and all the way to Sabah
Bread
Bread
Roti Canai
Roti Canai
Red Horse
Golden Horse
Blue Horse RC
Kuda Terbang
Noodle
Yellow Horse
Noodle
Blue Horse
FLOUR DISTRIBUTION CAPABILITIES
Interflour cares for Big Customers
General Purpose
* Distribution in bulk
Green Horse
Partnership with Long and Established Institutional Users
1KG
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nterflour through its flexible forward contracts with long and established institutional
users have been able to maintain a win/win relationship. Most of these customers
are also being serviced by bulk delivery through dedicated tankers which is pumpin directly to the customers’ silos ensuring hygiene and most cost efficient handling.
A big part of our sales mix is through bulk deliveries instead of the 25 kg bags.
Strong branding in Bread Flour
Interflour’s Red Horse has now achieved a leading share of the Bread flour segment
from Peninsular Malaysia, to Sarawak and all the way to Sabah.
Our Consistent implementation of our 3 pronged strategies have
transformed Interflour bread flour to be the preferred Bakers Choice:
1.Strong commitment using wheat from North America
(DNS/CWRS), favoured by bakers in South East Asia
2. Gristing Consistency and
Roti Canai
3. Dedication and care to provide technical support
Cap LiLi
One of the Malaysian’s
Favourite Food
Factors Key to Interflours’ Success in Malaysia
• Advantage of 4 well-spreadout mills – putting us close to our markets
and customers.
• Interflour centralized wheat buying.
• Wheat freight management and inter toll-milling arrangements gives us a
competitive edge and cost benefits which we share with our customers.
Bakers’ Choice
And as well as small Customers
INNOVATION
P
anatura is a dry natural starter dough used as a booster for making a wide
Registered Logo of PANATURA.
variety of high quality breads and biscuits. Based on the Swiss patented
natural starter dough, which combines the traditional artesian method with
modern technology, Panatura® is made entirely from natural ingredients with no
chemical additives and is free of any genetically modified raw materials.
Manufactured under license by Intertech Asia Sdn Bhd, at our factory in West Port
Selangor, Malaysia. Panatura® is available in instant and fine variants to suit a range of
product types including breads, steam buns, biscuits and speciality breads.
Intertech provides customers with product training, trouble-shooting and on-going
technical support through our team of qualified technical bakers. We have a wide
variety of recipes using Panatura® to suit most needs, and are also able to help create
tailor-made products.
With PANATURA
Normal Bread Improver
Interflour’s world class R&D centre
located
in
Malaysia
provides
commercially focused research and
development works, technical solutions
and training programs through the use
of scientific and innovative systems.
Interflour R&D Centre provides a
platform for specialized research and
development work for the Interflour
Group. This centre undertakes both
fundamental and applied research in
grains and flour based products. As part
of our customer support programs, the
centre conducts short and long term
collaborative R&D programs with our
customers in the region.
Normal Bread Improver
With PANATURA
The Benefits of Panatura for Consumers
The Benefits of Panatura for Bakers
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Better taste
A freshly baked aroma
Bread stays fresh longer and remains softer
Better crust/crumb strength and slicing characteristics
Uses only raw natural materials
OUR R&D
CENTRE
Higher water absorption
Higher dough yield
Appetizing aroma
A silky and dry dough
Greater fermentation and baking tolerance
Improved water control in frozen products
Application for all Asian and Western bakery products
Single working process
Halal Certified
Consistency of Quality
Our strengths are moulded by the
Group’s commitment towards fulfilling
the diverse needs of the market
OUR
STRENGTHS
Interflour’s Core Competence
is in the Procurement of
Wheat & Risk Management
The best quality grains are sourced from traditional wheat growing
countries such as Australia, United States, Canada and Europe
As a market-oriented organization,
Interflour’s R&D team constantly
explores new flour products to meet
specific needs of our customers.
We have one of the most extensive
portfolio of products in the region
as we continuously evolve to better
serve our customers’ changing needs.
Interflour’s sales and distribution
professionals
go
well
beyond
advising on price and logistics. They are
highly trained to advise business on the
optimal use of flour products and
premixes to maximize the quantity and
quality of food production, and provide
technical troubleshooting support to
customers.
As part of Interflour Group’s business
diversification efforts, we have built a
grain handling terminal facility located
in Vung Tau, 100km south-east of Ho
Chi Minh City. Interflour Vietnam’s grain
handling terminal is also licensed to
operate as a port facility.
The Interflour Difference:
• Origination and procurement of the
highest quality wheat.
• Milling team with members from
across the globe.
• Bulk delivery capability via Interflour’s
special bulk tankers
• Logistics strength with the ability to
deliver Interflour’s products to any
part of the world.
Interflour Vietnam’s Port is the most advanced grain
handling terminal in Vietnam with 3 to 6 times better
unloading capacities as compared to other ports
VIETNAM GRAIN
HANDLING TERMINAL
• Located at Thi Vai River, Ba Ria- Vung
Tau, 100km south-east of Ho Chi
Minh City. It is 35km from open sea
and has a draft at the jetty of 14.3m.
–
Three ship un-loaders capable of
discharging a guaranteed 18,000MT a
day for wheat and 15,000MT a day for
soybean meal
• Our grain handling terminal occupies
28 hectare of land and is also licensed
to operate as a port facility.
–A coastal vessel loading facility that is
capable of accomodating vessels up
to 7,000DWT
• Interflour’s Port has significant
competitive advantages over other
ports
in
Southern
Vietnam,
specifically in the discharging time
and handling efficiency which will
allow clients to enjoy better freight
rates, dispatch and demurrage terms.
• Interflour Vietnam’s state- of- the-art
terminal has the following facilities:
–The ability to accept vessels up to 75,000DWT
–A 160,000MT warehouse which can
be
segregated
into
different
compartments
–60,000MT silo storage
–A high speed truck loading facility and
bagging facilities
–On-deck building with a sophisticated
computerized ship maneuvering
support system and unloading
process control
–Dock master software to assist in and record berthing process and other
associated assets