Josue at RSFH - Friends of Guatemala
Transcription
Josue at RSFH - Friends of Guatemala
commubenefitsrpt5.09 6/8/09 $34 1:20 PM Page 1 Green Team creates programs for recycling and a cleaner, safer environment, p. 2 million to Community Benefit p. 1 2008 Report Dear Friends, Pick up any newspaper these days and chances are you’ll come to the conclusion that we are living in hard times. An uncertain economy, a new virus and a series of other challenges face us today. At Roper St. Francis, we are changing hard times into Healing Times because difficult times are when we have the greatest opportunity to give back and touch people’s lives. The Roper St. Francis mission is clear and simple: Healing all people with compassion, faith and excellence, and that is exactly what we aim to do everyday within our over 20 facilities. As the area’s only private not-for-profit healthcare provider, we are also called to deliver healing to our greater community. In 2008, we gave back nearly $34 million* to benefit our community. This comes in many forms, including charity care, sponsorships and numerous community outreach programs which are outlined in this Report to Our Community. This report chronicles several of the ways we have brought healing to our neighbors, from a nursing unit reaching out to a firehouse, to doctors going above and beyond to give life-changing care. These are only a small representation of the many, many ways the people of this organization give back. I hope you will enjoy reading some truly good news for a change! Warm regards, David L. Dunlap, FACHE President and Chief Executive Officer *Voluntary Hospital Association (VHA)/Catholic Health Association’s (CHA) standardized community benefit valuation methodology. Roper St. Francis Healthcare Board of Directors for 2008 James Ravenel, MD, Chairperson John Jordan, Vice Chairperson Katherine Duffy, PhD Sister Patricia Eck, C.B.S. David Ellison, MD W. Blount Ellison, MD Laurence Hinsdale, FACHE Jules Ivester Jr., MD Father John Langan Richard Statuto Michael Tarwater Brantley Thomas, PhD Angress Walker Perry (Keith) Waring G. Fred Worsham, MD Roper St. Francis Good News For ALL people Man from Guatemala given chance to live life with a full heart Meet Josué Pereira, a teacher at the Colegio de HOPE in Guatemala City. Since 2003 he has taught kindergarten to beautiful children in a small cinderblock building – hot in the dry season and damp in the rainy season – a free school for the children of a poor shanty town. He does it, he says, because “the children are the seed of the future. And what we do today will determine the future. Many of them will keep in their hearts what somebody is doing for them now because that will determine their own future.” Josué not only teaches at the school, he uses his artistic gift to decorate the sparse building with murals and to teach the older children how to use oil paints. Their collection of artwork recently sold as a fundraiser for the school. He also coaches the school soccer team. He makes $13.50 day. The children love to be around Josué and his kind and joyful spirit also makes him a favorite of the volunteers who travel to serve with Friends of Guatemala, a US nonprofit that supports the Colegio de HOPE. The 27-year old teacher lives with his mother and older brother. He is very much in love with his girlfriend Magda. Their marriage has been on hold due to Josué’s health, as he suffers from Wolf Parkinson White disease. In the summer of 2008, his condition deteriorated and he was unable to teach at the school. He could not afford even the meager services of the local clinic. A Friends of Guatemala board member is See GUATEMALA contined on page 6A Roper St. Francis contributes nearly $34 million in Community Benefit! In 2008, Roper St. Francis Healthcare contributed $33,561,399 in direct charitable expenses to care for the community we serve. Total Community Benefit $33,561,399 Cost of Charity Care $11,407,892 Community Outreach Programs $9,333,293 Unreimbursed Cost of Medicaid $12,266,164 Sponsorships $554,050 commubenefitsrpt5.09 6/8/09 1:20 PM Page 2 Roper St. Francis Good News 2A 131,678 people served by healthfairs and community events Roper St. Francis employees took their expertise outside of the hospitals’ walls to serve 131,678 of our neighbors with free screenings at area healthfairs and community events. Staff devoted 61,227 hours to serving the community. Roper St. Francis sponsored 35 community healthfairs and participated in over 70 community healthfairs and screenings. Some of the events included: 18th Annual Delma M. Woods Health and Wellness Fair Air Force Base Family Health and Wellness Day American Heart Association Heart Walk Berkeley County Government Wellness Fair Bishop Gadsden Wellness Fair Black Expo Health and Wellness Day Burke High School Career and Health Awareness Fair Crisis Ministries Franke at Seaside Health and Wellness Fair Greater Howard Chapel AME Church Community Healthfair James Island Recreation Center Fire and Safety Expo Jump for the Heart Wellness Fair Lowcountry Senior Center Holistic Healthfair Meals on Wheels Mt. Moriah Baptist Church Community Healthfair Our Lady Of Mercy Outreach Community Healthfair R.B. Stall High School Community Healthfair Robert Bosch Health and Wellness Fair Roper Hospital - Berkeley Healthfair Roper Hospital - Mt. Pleasant Healthfair Roper St. Francis Amazing Expo Roper St. Francis Breast Care Center 3rd Annual “Ladies Night Out” Roper St. Francis Women’s Services Pregnancy Celebration Green Team creates programs for recycling and a cleaner, safer environment The Roper St. Francis Green Team implemented new environmentally-friendly programs, reprocessed medical supplies and recycled a staggering amount in 2008. Recycling In the past year recycling bins were distributed and programs were started at both Roper and St. Francis Hospitals. Plastic bottles, steel and aluminum cans, glass jars, and paper are all being placed in the bins by employees. In addition, batteries and cardboard are also being recycled. 2008 Recycling Stats • Over 1,100 tons (2.2 millions pounds) of materials recycled • Nearly 33% of total waste is recycled at Roper and St. Francis Hospitals • More than 570 tons of paper recycled. That’s enough recycled paper to save 9,690 trees each year. • 212 tons of cardboard recycled. This is enough recycled cardboard to offset 551 tons of CO2 or the equivalent to removing 101 cars from the road. Reprocessing Medical Supplies Roper St. Franics is reducing waste and cost by reprocessing medical supplies. We clean and sterilize what were once considered single use supplies, test for function and then reuse. This practice greatly reduces waste and cost. 2008 Reprocessing Stats 4,751 medical devices were reprocessed in 2008, generating over $131,000 in savings and a significant reduction in landfill and incinerated waste. Digital Film Roper St. Francis has implemented a system-wide switch to digital film resulting in cost and waste savings. 2008 Digital Film Stats Film use decreased by 174,500 sheets each year – a reduction in 7.9 tons of landfill waste per year. Eliminating film processing chemicals prevented 2,410 non-recyclable plastic containers from reaching the landfill each year. CO2 emissions related to facility-to-facility transport of film has been greatly reduced – a reduction in 9 tons of CO2 emissions annually. It takes 45 trees to offset 9 tons of CO2. Virtual Mercury Elimination Sphygmomanometers, thermometers, esophageal Bougie tubes and other equipment and supplies containing mercury have been removed and replaced with mercury-free alternatives. Paperless Meetings All departments are encouraged to conduct paperless meetings and use audio and visual equipment to illustrate points and agendas. Contact Nick Caraviello at Roper St. Francis if you would like more information about the Green Team, 843-789-1696. Navigator helps people enroll in the services they need The Roper St. Francis Medicaid Navigator Program, led by Kathryn Harrison and assisted by Carol Kelly and William Pinckney, ensures that our neighbors, who qualify for Medicaid, are given the tools they need to apply and participate. Our navigators go directly to and work on-site at community organizations that provide services to the homeless, migrant and poor. They help people navigate the complex system for becoming enrolled in the Medicaid program. Our successful enrollment program, helps participants to have more consistent access to healthcare resulting in early diagnosis of diseases, better treatment and fewer emergent visits. The Navigator Program had 340 visits in 2008. The Medicaid navigator program is made possible in part from a $50,000 sponsorship given by the Medical Society of South Carolina. Royal Baptist Church Healthfair RSFH Families for a Healthy Heart Senior Day at the Coastal Carolina Fair Stroke Fore Stroke Health and Wellness Fair The Housing Authority of the City of Charleston Healthfair New Wellness House provides much needed care Roper St. Francis donated $50,000 to Our Lady of Mercy for their new Wellness House on Johns Island that opened its doors in November 2008. Roper St. Francis also does all the prenatal/GYN labs, cultures and ultrasounds for Wellness House patients and donated a fetal monitoring machine to conduct NSTs (non-stress tests) on pregnant women. Our Lady of Mercy Community Outreach provides educational, health and outreach services to people in need on James, Johns and Wadmalaw Islands while encouraging and supporting self-sufficiency and self-esteem. commubenefitsrpt5.09 6/8/09 1:20 PM Page 3 Roper St. Francis Good News 3A Hemangioma Treatment Foundation helps little girl find her smile “This baby is beautiful,” said Dr. Marcelo Hochman the first time he saw a photograph of baby Emma. The little girl had been abandoned at an orphanage in her native China and the hemangioma on her face had ruptured into an open wound. Maria Bywater, a nurse from Beaufort, found the girl while working for the New Hope Foundation, an organization that cares for abandoned babies in China. Bywater contacted Dr. Hochman for help, launching Emma’s life-changing journey to a new family and face. “Today for the first time as Emma was sitting up to the mirror getting her hair done she became very serious, lost her ever present smile, and reached up to touch her face where the hemangioma is located,” writes Bywater prior to Emma’s treatments. “After feeling it for a moment she touched the other side of her face and then pointed back to the right side and said ‘owie.’ Emma never really noticed her face up to this point. Please pray for her little feelings as she begins to develop a sense of who she is. Pray that she will see the incredibly beautiful little girl that God has already made News You Can Use! Roper St. Francis publications and television segments provide health “news you can use.” Publications House Calls magazine reaches a wide audience throughout the Lowcountry and features useful information on health and wellness, preventative health topics and tasty, healthy recipes. The Consult, directed towards doctors and clinical staff, explores the latest in modern medical treatments. The Advantage her to be.” After four surgeries performed pro-bono at Roper Hospital and several laser treatments, Emma’s face is clear. She is also in the process of being adopted by a Lowcountry family. The Hemangioma Treatment Foundation helps children with vascular birthmarks and hemangiomas. Dr. Hochman treats children from around the world here in Charleston. Roper St. Francis is proud to offer free or discounted services for these children. Dr. Hochman also travels to developing countries every year, treating as many people as possible. Over the last 20 years he has performed nearly 1,000 surgeries on children worldwide. Community’s wellness supported with over $550,000 in sponsorships In 2008, Roper St. Francis reached well beyond its own doors to support and fund local organizations through sponsorships. Monetary donations, contributions of paid employee time and donations of supplies and equipment are just a few of the ways Roper St. Francis supports organizations that are consistent with its mission. “We are proud to announce that in 2008 we provided $554,050 in sponsorships,” said KeWanda Thompson, Community Outreach Coordinator. Organizations sponsored in 2008: Achieving Wheelchair Equality American Cancer Society American Heart Association American Lung Association American Red Cross Lowcountry Chapter Arthritis Foundation Barrier Island Free Medical Clinic, Inc. Black Pages USA Dr. Hochman and Emma Charleston County Stroke Action Team Stroke Health Expo 08 Charleston Susan G. Komen Race For The Cure newsletter is packed with health and wellness articles as well as classes and events for those ages 55 and older. Coastal Crisis Chaplaincy Television House Calls TV is a 90 second weekly segment airing on ABC, CBS, FOX and Comcast that features Roper St. Francis doctors discussing timely medical topics. HealthBeat is a medical information program airing on Comcast cable (now hosted by Angela May) that features up-to-the-minute health topics from Roper St. Francis Healthcare’s expert doctors and staff. Hemangioma Treatment Down Syndrome Association of South Carolina East Cooper Community Outreach Education Foundation Leukemia and Lymphoma Society Lowcountry Alzheimer’s Association Lowcountry Food Bank Lowcountry Senior Games Lt. Governor’s Office on Aging Make a Wish Foundation of SC March of Dimes Metanoia National Kidney Foundation of SC National Multiple Sclerosis Society Our Lady of Mercy Outreach Patriot’s Point Foundation Respite Care Ministries Ronald McDonald House SC Nurses Foundation (Palmetto Gold Award) Special Olympics South Carolina, Inc. St. James Family Health Center, Inc. Tri County Cancer Survivors Trident Technical College Foundation Trident United Way Roper St. Francis Cancer Center Team raises $15,400 for cancer awareness at the 2008 Relay for Life. commubenefitsrpt5.09 6/8/09 1:20 PM Page 4 Roper St. Francis Good News 4A Roper Rehabilitation Hospital staff top performers in care and giving back In 2008, the Roper Rehabilitation Hospital, a 39-bed inpatient rehabilitation facility located within Roper, received the Top Performer Award from PRC for having the highest patient satisfaction scores in the nation for inpatient rehabilitation facilities. If there was an award for setting an exemplary standard of giving back to patients and the community, they could win that too! Support The hospital holds monthly support group meetings for patients and families affected by stroke and limb loss. They also hosted a Fall Feast with patients and families that included encouraging and inspiring presentations by former patients. Sponsorships The Rehab team sponsored the following events: • Wheelchair Basketball State Championship Tournament and Banquet for the North Charleston Hurricanes • Cooper River Bridge Run Wheelchair Division and Banquet • Achieving Wheelchair Equality Ski Clinic at Lake Moultrie • Southeastern Regional Wheelchair Games in Myrtle Beach Bob Woodruff Event The Rehabilitation Hospital held a book signing in January 2008 featuring Bob Woodruff, the national television correspondent who suffered a traumatic brain injury while reporting in Iraq. Woodruff toured the hospital, visited with current and former patients and signed copies of his book, In an Instant, for staff and patients. Creating a Hope Counselor In 2008, the staff sponsored Glenda Williams, an amputation patient, to attend the Amputation Coalition of America Conference in Atlanta. The staff held bake sales and fundraising events to pay for Glenda to attend the official peer training counseling program. Glenda now visits with recent amputees, providing counseling and hope. Widow finds friendship and fitness at the Lowcountry Senior Center “As a 77 year old widow whose children live out of town, I realized that my social circle was getting smaller and smaller. Even though I can be perfectly happy reading, listening to music or pursuing other solitary pastimes, I still need people in my life. Joining the Lowcountry Senior Center gives me an opportunity to see and talk with others. Just seeing a smiling face can brighten my day. Several weeks before I joined the center, I turned my ankle and had a fall that required medical attention. In order to strengthen my muscles, I joined the ‘Sit and Fit’ exercise class and within a month, I noticed a difference in my ability. Thank You, Lowcountry Senior Center,” writes a current Center member. The Lowcountry Senior Center is a multi-purpose facility with recreational, fitness, socialization and educational opportunities for people age 50 and older. The Lowcountry Senior Center is the first and only nationally accredited senior center in South Carolina. Located on James Island, the center is open Monday through Friday, serving more than 200 adults each day. The center is based on a holistic model offering programs in the six dimensions of wellness: emotional, intellectual, physical, social, spiritual and vocational. Record breaking amount raised for Trident United Way Roper St. Francis had a record breaking Trident United Way campaign in 2008. According to campaign manager Elizabeth Willis, RSFH had the largest employee giving campaign (by $100K), the most employee donors and the most leadership givers ever. And RSFH ranked third overall in the Lowcountry for total dollars raised. In 2008, Roper St. Francis raised and donated: $378,673 in employee giving $10,000 in corporate gift $5,000 Gold Benefactor (marketing support) $5,000 Loaned Executive Support (manpower support) The organization had 159 Leadership Givers who donated $1,000 or more. Over 50% (2,387 employees) participated in the campaign. A total of 821 employees also took part in Day of Caring projects including volunteering, at the Winwood Farms boys’ home and creating HALOS Love ‘n Learn bags. Did you know? Roper St. Francis sponsors a Nurse Practitioner at the Crisis Ministries homeless shelter and soup kitchen, offering quality care to those who are truly in need. Clinical Pastoral Care Intern helps Franke at Seaside resident feel at home Greg Robertson and Kay In 2008, Clinical Pastoral Care Interns going through the Roper St. Francis Spiritual Care training program for professional chaplains volunteered over 400 hours at the Franke at Seaside retirement home. One of those interns, Greg Robertson, made a real impact in a woman’s life. Sherry Owensby, Chaplain and Director of Pastoral Care for Franke at Seaside, shares Greg’s story. Greg Robertson was going through the Clinical Pastoral Education program at Roper St. Francis and volunteering at Franke at Seaside Home when he helped develop a group called Wilderness Wanderers. The group was open to anyone experiencing a life transition. Kay, a new Franke at Seaside resident, came to one of the meetings. She lived there about two months and was very depressed about leaving her life and friends behind in Boston. She said that while people here had been lovely, she was still upset and had difficulty even getting up in the morning. A few people suggested that she try different activities. Greg said, “Kay, how does it feel to hear all of these suggestions of what might ‘work’ for you?” “I feel alone,” she replied. “Haven’t any of you ever felt like this? If you have, you know that all the suggestions in the world really don’t help.” The entire group agreed with her and added that they had really found comfort in the Wilderness Wanderers group. Eventually during that session we were able to begin offering her real support, and the happy ending is that the next morning she came down for her first activity – Coffee Hour! commubenefitsrpt5.09 6/8/09 1:20 PM Page 5 Roper St. Francis Good News 5A Grants bridge the gap for providing important programs Roper St. Francis applies for valuable grant dollars to provide programs that serve the greater Charleston community. Some of our recent grants supported the following programs. ASPR Healthcare Facilities Partnership Grant for Disaster Preparedness. This $2.474 million grant project is a story of community collaboration. Led by Jerry Flury, Director of Emergency Management/LifeLink at Roper St. Francis Healthcare, nine organizations in the tri-county area came together to develop a disaster plan to improve emergency communications among health facilities, prepare for major damage to infrastructure and establish a readiness plan for a surge of patients. Awarded to the Roper St. Francis Foundation in 2007 by U.S. Department of Health and Human Services’ Office of the Assistant Secretary for Preparedness and Response (ASPR), the grant partnership included: clinics to make the Lowcountry safer for us all in the event of a major disaster,” said Jerry Flury. Housing for People with AIDS (HOPWA) Grant A new $150,000 grant from the City of Charleston through the federal department of Housing and Urban Development (HUD) will help patients enrolled in the Ropers St. Francis Ryan White HIV Program with rent and other supportive services to ensure that people living with HIV/AIDS have sustainable housing. Since 2000, our federally-funded Ryan White Program has quietly and competently coordinated care for people living with HIV in the South Carolina Lowcountry. Each year, our Dorchester counties in 2006 and the primary diagnosis of one-third of our Medicaid population in 2007. In recent years, Roper St. Francis Home Care has faced the challenge of balancing an increasing number of home health referrals with a limited number of available nurses. To meet the growing demand for home-based care, the agency launched a new Telehealth Program in March 2007. Recognizing telemedicine as a rapidly growing innovation in health care with the potential to improve patient outcomes in many different disease processes, telemonitoring can help Roper St. Francis reach more patients even as it offers an economical way for patients to take • Roper Hospital • Bon Secours St. Francis Hospital • DHEC Region 7 Public Health • Medical University of S.C. Hospital • Trident Medical Center • Summerville Medical Center • East Cooper Regional Medical Center • Charleston Dorchester Mental Health Center • S.C. Area Health Education Consortium The partnership was one of only 11 recipients of the grant nationwide. The need for disaster planning in our area was easy to demonstrate: in the event of a major natural disaster such as an earthquake or hurricane, imaging models show that damage to roads and bridges could create 18 isolated islands, leaving thousands of citizens in Charleston, Berkeley and Dorchester counties with little to no access to healthcare services. Through the grant, the partnership executed a plan for disaster preparedness that includes establishing a Regional Healthcare Coordinating Center (RHCC) to enable health agencies, clinics, hospitals, emergency medical services and healthcare providers to coordinate, plan, respond, and recover from all hazards disasters. “Working with DHEC, we have coordinated with everyone from police and fire stations to downtown hospitals to barrier island medical Ryan White clinical staff helps more than 500 patients access specialty doctors, vital medications, dental care and mental healthcare. The new grant from the city’s Department of Housing and Community Development enhances the services that we provide to some of the Charleston area’s most vulnerable residents. The HOPWA emergency housing assistance now available to our eligible Ryan White patients helps to reduce homelessness and ensure a housing environment conducive to increased medical compliance. SC DHHS Telehealth Grant for Home Health In 2008, the Roper St. Francis Healthcare Home Care division received a state grant to expand the new and increasingly successful Telehealth Program. Awarded through the South Carolina Department of Health and Human Services, the grant specifically targeted patients diagnosed with Diabetes Mellitus (DM), the sixth leading cause of death in Charleston, Berkeley and proactive part in their own care. Through the grant, Roper St. Francis Home Care is able to educate patients and their families about disease management, teach them the skills to be proactive in preventing emergent care visits and hospitalizations, and ensure that we continue to offer compassionate and faithful care to those South Carolinians in greatest need. Lifeline personal health button Lifeline Program for Indigent Patients Roper St. Francis Lifeline Program provides 24-hour monitoring to give more than 1,600 elderly and/or disabled persons quick access to emergency services. For more than seven years, the Trident United Way has partnered with our Lifeline program by providing grants to provide the emergency monitoring for indigent Tri-county residents who otherwise wouldn’t be able to afford the services. Lifeline is an easy-to-use medical alert service that enables seniors and disabled persons to remain living at home safely, knowing emergency help is always available. In promoting independence for the participant, Lifeline also gives the family the confidence of knowing assistance is available immediately in the event of a fall or medical emergency. In 2008, the Roper St. Francis Lifeline program was recognized with two national awards by Philips Lifeline. The “Outstanding Performance” award was given for the program’s incredible growth of more than 17% in one year. The “Exceptional Leadership” award, the most prestigious award given out by Lifeline Systems, Inc, was presented to RSFH Lifeline’s program coordinator Kelley Hallman for serving the indigent senior population in our community through grants, donations and endowments, for reducing falls among our subscribers and for being involved in community groups that support seniors maintaining independence at home. Heart Walk a huge success Roper St. Francis employees raised an incredible $58,000 for the American Heart Association during their Heart Walk fundraiser. commubenefitsrpt5.09 6/8/09 1:20 PM Page 6 Roper St. Francis Good News 6A Spirit of Caring alive and well as tournament raises $40,000 On June 3, the Roper St. Francis Foundation held the 2008 Spirit of Caring Golf Tournament at the Ralston Creek Course on Daniel Island. The tournament was a huge success with more than $40,000 raised to support nursing scholarships. Roper Hospital Emergency Department brings friendship, compassion to local Fire Department Nancy Gilman, RN, and employees of the Roper Hospital Emergency Department, have “adopted” the Ashley Hall Plantation Road Fire Department. This Fire Department is home to Engine No. 16 and Engine No. 19, each of which lost three firefighters in the Sofa Super Store tragedy. Roper Hospital ED staff wanted to do something nice for the surviving firefighters. They set the table, eat and visit with firefighters at the station. When Nancy first visited, counselors from 9/11 were there to help the firefighters. Since then, the ED staff have learned so much about the value of camaraderie while making several new friends along the way. Their goal is to learn how and why these men are so passionate about their work, then bring that commitment and passion back to their own ED. Volunteering and taking food to this fire station was the first step, however, the group wants to branch out and start going to each station affected by the fire. The Roper ED staff invite other departments to help. If you or your department is interested in cooking, baking or visiting, contact nancy.gilman@rsfh.com. Nancy was also inducted into the Live 5 News Hall of Fame in 2008. Pictured from left: Dede Carey, RN, Information Services; Jane Ledbetter, Radiology; Ray Franz, Professional Golfer; Joan Wherley, Imaging Director and Richard Ivey, McKesson representative. Paddlers come together to raise cancer awareness 5 East and 3 East raise money for school serving disabled and handicapped children. In December of 2008, Roper Hospital units, 5E and 3E, participated in a fundraising event to benefit Pattison’s Academy. Nursing and ancillary staff on both units provided goodies of all kinds and held a bake sale in front of the Roper Cafeteria. They raised nearly $150 for Pattison’s Academy. Pattison’s Academy is unique in the Charleston area, providing schooling, therapy and guidance to severely disabled and handicapped youth. “The school functions solely on donations and grants so we were happy and excited to have donated our services and time to help the families and children in need,” said Lori Schrecker, RN. The nurses and staff look forward to making the fundraiser an annual event. AEDs in more locations provide peace of mind to Lowcountry residents The Roper St. Francis HEARTSAVE community health initiative has placed AEDs in over 200 public places throughout the Lowcountry, including schools, churches, stadiums, restaurants and medical facilities. AEDs are small, portable electronic devices used to restore normal heart rhythm to people in cardiac arrest. AEDs are safe and easy to use, making it possible for non-medical personnel to be trained to provide rapid defibrillation. If you would like to learn more about obtaining an AED, please call 402-CARE. HEARTSAVE is made possible by funding from the Medical Society of South Carolina. Roper St. Francis sponsored three teams of 20 paddlers each at the Charleston Dragon Boat Festival to raise awareness about cancer survivorship programs. GUATEMALA contined from page 1A related to Dr. David Peterseim, a thoracic surgeon associated with Roper St. Francis, and put in a call for information and advice about this disease and Josué’s projected future. The response was astounding: Matt Severance, CEO of Roper Hospital offered the necessary medical facility, and Dr. William Stites, an electrophysiologist associated with Roper St. Francis, volunteered his expertise for the procedure that would save Josué’s life. All the Friends of Guatemala cheered, Josué’s mother cried, the medical Visa was granted and within six weeks Josué was on an airplane for the first time in his life. He couldn’t say enough about the loving care and respect that was shown to him during his stay at Roper Hospital. The facility is beautiful and well staffed, but the personal attention and willingness to serve made him feel like a celebrity. The staff was very conscientious about translation issues and worked to ensure that Josué was informed and prepared. They helped Josué send an email message to his family that the procedure was successful. And as they were leaving the final day, a nurse hurried over to intercept them, introduced herself, and shaking his hand said, “I wanted to meet you, Josué!” After a week in Charleston, Josué was feeling great. He walked barefoot in the sand for the first time, enjoyed the warm hospitality of Dr. Peterseim’s family, and painted several pictures. Yet he was eager to try out his new heart back home, running with his kindergarten children at the school. His hopes that their future would be changed by the kindness of others has become true in his own life – the man who gives so much to others has received the gift of a future for himself. There is no question that Josué will continue to pay the kindness forward. But first, he had a little question for Magda back in Guatemala City…. and she said, “Yes!” commubenefitsrpt5.09 6/8/09 1:20 PM Page 7 Roper St. Francis Good News 7A Tom O’Brien RN, wins President’s Humanitarian Award Described as always putting the needs of others first and making a significant and lasting impact on the lives of patients and co-workers, Tom O’Brien, RN, received Roper St. Francis Healthcare’s highest honor – the 2008 President’s Humanitarian Award. O’Brien is the Clinical Manager for Roper Hospital’s Surgical Intensive Care Unit (SICU). He has been with RSFH for 16 years, working in a variety of nursing leadership positions. “Tom truly demonstrates excellence in action every day. He is a source of inspiration to us all and exemplifies our mission both in his personal and professional life,” said David L. Dunlap, RSFH President and CEO, who presented O’Brien with the award along with a check for $5,000. “He serves as a mentor and supporter to fellow nurses and is a dedicated leader with a positive can-do attitude.” O’Brien organizes quarterly, unit-based service projects to benefit Special Olympics, the SPCA and Lowcountry Food Bank, just to name a few. His caring ways benefit not only patients and community, but also his co-workers, who tell countless stories of his kindness and compassion towards them. Staff donate medical supplies for our furry and flippered friends Tom O’Brien, RN, (center) is congratulated by David L. Dunlap, RSFH President and CEO, and Wanda Brown, RN, Roper Hospital Administrative Supervisor, who nominated O’Brien for the President’s Humanitarian Award. Kelly Milward receives Acts of Kindness Award It has been said that kindness is even more important than wisdom…and the realization of this is the beginning of wisdom. So, the smartest thing we can do is to recognize the many examples of kindness exhibited throughout the culture of caring we have at Roper St. Francis Healthcare. Kelly Milward was driving into work at Roper Hospital and came upon a traffic accident where a truck had just overturned on top of a driver. Kelly instinctively pulled over and went to the seriously injured man, providing CPR for 45 minutes until other help arrived and transported him to a nearby hospital. During this time, she also comforted the driver’s fiancée, as well as assisted EMS. The sad fact that the driver did not survive his injuries does not take away from Kelly’s heroic actions of that day and the lesson she taught of doing what we can, when we can, the best we can. Kelly went on to work, changed into fresh scrubs, and worked her regular 12 hour shift, with the humble knowledge that this was just part of her life of service. In appreciation for their donations, employees get a behind the scenes tour at the SC Aquarium Sea Turtle Hospital. The Roper St. Francis Perioperative Services and Materials Management departments donated non-reusable medical/surgical supplies and equipment to benefit the Charleston Animal Society (CAS) and the SC Aquarium Sea Turtle Hospital. Alisa Shackelford, RN, Clinical Manager for ACU and PACU at Bon Secours St. Francis, started the donation program to CAS five years ago. Thanks to her leadership, this team effort reached a significant milestone in November 2008, with more than one ton of towels, drapes, syringes, catheters and more nonreusable supplies donated. In addition, RSFH Imaging recently raised more than $600 to benefit the CAS and the animals under their care. Perioperative Services give back to the community In the past year, the St. Francis Perioperative Services department has found several ways to give back. They participate in the Trident United Way’s Back Pack Buddy program and have adopted Haut Gap Middle School on Johns Island. They pick up food from the Lowcountry Food Bank and bring it back to the OR to be packed by the staff before delivering to Haut Gap. The department also always adopts a family in need at Christmas. This year because of the struggling economy, they decided to adopt a Roper St. Franci staff member and her family. The response was overwhelming, typical for the OR staff to respond in their usual fashion of what can we do to help? “I’m truly proud to lead such a group,” said Pam Smith, RN, CNOR, Clinical Manager for the St. Francis Operating Room. David Dunlap, Kelly Milward and Mark Dickson. Acts of Kindness Program Over 3,600 nominations have been received in the nearly 10 years of the Acts of Kindess program. Every nominee receives a congratulatory thank you letter from Mr. David Dunlap and a small appreciation gift. Quarterly winners, as chosen by the Acts of Kindness committee, receive a beautiful gift basket provided by outstanding volunteer, Darla Ryan. The annual winner receives a check for $300. commubenefitsrpt5.09 6/8/09 1:20 PM Page 8 Roper St. Francis Good News 8A Pharmacy Indigent Care Program helps patients pay for medications St. Francis volunteers Beulah Gorecki and Dorothy Cordes Volunteers play integral role in creating excellent healthcare The Indigent Care Program was created by Roper Hospital’s Pharmacy and Outpatient Infusion Department to assist uninsured patients, underinsured patients or patients who cannot afford the cost of their medications. Historically, the Indigent Care Program has served outpatient oncology patients, focusing on chemotherapy medications. As the program expanded, the pharmacy hired an additional employee to become the full-time Indigent Care Coordinator. Anniefe Cereno, CPhT, took over the Indigent Care Program in March of 2006. While the program has continued to focus on outpatient oncology, it has now expanded to assist with high-cost, non-chemotherapy medications for inpatients along with those needing prescription assistance in outpatient Radiation Oncology. The Indigent Care Program assists approximately 10-12 patients per month. Follow-ups occur for patients who have received help in the past to see if there is a continued need for prescription assistance. Since 2006, the Roper Hospital Pharmacy’s Indigent Care Program has provided over $500,000 in free medications. Over 450 volunteers served 82,097 hours throughout Roper St. Francis Healthcare in 2008. Volunteers of all ages and stages in their lives bring their time and talents to the Roper St. Francis team, filling gaps and completing tasks with their own unique blends of cheerfulness and service. According to the Independent Sector, 82,000 hours of volunteer time equals 40 full-time employees! Pancake Fundraiser a big success Roper St. Francis Case Management responded to the Lowcountry Food Bank’s community call to help restock supplies to feed hungry families. Healthcare professionals walk in new shoes as Principals for the Day In July 2008, the St. Francis Hospital peri-operative staff served pancakes at the Applebee’s on Sam Rittenburg to raise money for the American Heart Association’s Heart Walk. East Cooper residents John Sullivan and Lisa Irvin were among the more than 40 Charleston area business executives who learned first-hand what it takes to be the top administrators of another kind of business – their neighborhood schools. Principal for a Day, an initiative coordinated annually by Charleston Metro Chamber of Commerce, The Education Foundation and the area’s school districts, allows business leaders to see what the day-to-day work of a principal involves and how business and school collaboration can be increased. Sullivan, who is CEO of Mount Pleasant Hospital, spent the day with Principal Deborah Price at Laing Middle School while Irvin, Nursing Vice President at Roper Hospital, worked with Principal Karen Felder at Jennie Moore Elementary School. Susan G. Komen Race for the Cure The Roper St. Francis Cancer Center Team was recognized as the “Largest Community Team” with 127 members at the Susan G. Komen Race for the Cure on Daniel Island. Above: John Sullivan, CEO of Mount Pleasant Hospital, shoots to score a basket at Laing Middle School as students look on. Left: Lisa Irvin, Vice President of Nursing at Roper Hospital, reads to first-graders at Jennie Moore Elementary School.