2013 - OCADA
Transcription
2013 - OCADA
3rd Quarter 2013, Volume 54, Issue 3 THE OFFICIAL PUBLICATION OF THE ORANGE COUNTY AUTOMOBILE DEALERS ASSOCIATION Orange County Auto Show! PRESIDENT’S MESSAGE: BRINGING THE ANNUAL MEETING TO THE AUTO SHOW! CAPITALIZE ON THE AUTO SHOW OSHA INSPECTION CHEAT SHEET FERR UZZ O LL P FERRUZZO & FERRUZZO LLP & ATTORNEYS AT LAW | Our Practice Is Rooted In Strong Relationships FERR UZZ O Purchase and Sale of Dealerships Ferruzzo & Ferruzzo can provide you with assistance and guidance in the sale or purchase of your dealership, having participated in the sale and purchase of dealerships for over 20 years with vast experience in dealership transactions. Additional dealership services include: g Land Acquisition & Construction of Dealerships g Negotiation of computer hardware and software systems g g g g g g Real estate and flooring loan transactions Negotiation of Management employment agreements and Management buy-ins Customer Dispute Resolution including lemon law claims Represents Dealers before the DMV & on protests before the State of California New Motor Vehicle Board Represented Dealerships in 10% of all Arbitrations in California after GM & Chrysler Bankruptcies All Attorney’s are members of National Association of Dealer Counsel what’s down the road for your dealership? When the time arises to talk about dispute resolution, litigation, or transaction services TOM FERRUZZO AV PREEMINENT® HEADS THE FIRM’S BUSINESS group, a 40-year merger and acquisition practice that has closed automobile dealership transactions exceeding an aggregate of several billion dollars in sales. The group’s matters have ranged from the purchase of 31 chemical companies across North America, to the buy/sell of numerous automobile dealerships, as in the Penske/Crevier deal. Tom is also experienced in the transfer of time-share management companies, manufacturing and distributing companies, medical practices, and service/construction businesses. JIM FERRUZZO AV PREEMINENT® MANAGING PARTNER on the CIVIL LITIGATION team, has 40 years of complex litigation experience, including more than 150 trials. Jim’s leadership continues to produce dynamic results and he has an extraordinary reputation for successful outcomes. As recently as the past year, his team has defeated several multimillion-dollar claims against its automobile dealership clients in real estate, partnership, and business disputes. He has arbitrated the GM Bankruptcy closures. call Ferruzzo & Ferruzzo LLP JAMES BARONE AV PREEMINENT® has a practice that consists primarily of acting as general counsel to automobile dealerships who do not have the luxury of in-house counsel. He provides advice with regard to a wide variety of legal matters that arise in both sophisticated and day-to-day business operations. With over 30 years of legal experience, Jim personally negotiated and successfully closed dealership transactions with both private and public companies involving an aggregate of $3 billion in sales and an aggregate enterprise value in excess of $1 billion. GREG FERRUZZO Head of the FIRM’S CIVIL LITIGATION team has been with Ferruzzo & Ferruzzo since 1993. His primary focus has been civil litigation and arbitrations for the Firm’s automobile dealership clients. During this time, he has practiced in the area of civil litigation in both the state and federal courts, which include successful jury trials, six successful arbitrations of the GM Bankruptcy closures, as well as protests before the New Motor Vehicle Board. He represents a variety of business clients in contract disputes, partnership and corporate dissolutions, fraud and unfair business competition claims, sexual harassment and wrongful employment termination cases. BUSINESS LAW | LITIGATION | ESTATE PLANNING | REAL ESTATE | TAX | FAMILY LAW A Limited Liability Partnership, including Professional Corporations 949.608.6900 | ferruzzo.com CONTENTS PRESIDENT’S MESSAGE 2013 OCADA PAC HONOR ROLL GET TO KNOW YOUR LEGISLATOR: SENATOR LOU CORREA CAPITALIZE ON THE AUTO SHOW AUTO SHOW DEALER CHECKLIST OCADA IN THE DISTRICT CNCDA LEGISLATIVE UPDATE DEALER E-TICKET PROGRAM OCADA 49TH ANNUAL GOLF TOURNAMENT MANY THANKS TO OUR 49TH ANNUAL OCADA GOLF TOURNAMENT SPONSORS OSHA INSPECTION CHEAT SHEET NO MORE ZONES — NEW SET OF BUSINESS INCENTIVES TAKES SHAPE IN CALIFORNIA OC DEALER is a Publication of the Orange County Automobile Dealers Association 3737 Birch St., Suite 220 Newport Beach, CA 92660 www.ocada.org Phone: 949-428-5050 Fax: 949-428-5054 OCADA 3 BOARD OF DIRECTORS PRESIDENT Paul Conant Norm Reeves Honda Huntington Beach VICE PRESIDENT Cliff Allen Allen Cadillac GMC and Hyundai TREASURER Allen Moznett Newport Lexus IMMEDIATE PAST PRESIDENT Bruce Hamlin Guaranty Chevrolet DIRECTORS K.C. Heidler Kia Depot Tom’s Truck Center John Oh Lexus of Westminster John Patterson Huntington Beach Mazda OC Hyundai Tustin Mazda David Simpson Simpson Buick GMC Simpson Chevrolet of Garden Grove EXECUTIVE DIRECTOR/SECRETARY John Sackrison Orange County Automobile Dealers Association © 2013 Orange County Automobile Dealers Association | The newsLINK Group, LLC. All rights reserved. OCDealer is published four times each year by Media Communications Group, Inc. in collaboration with The newsLINK Group, LLC for the OCADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review and consideration. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your specific circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the OCADA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. OCDealer is a collective work and as such some articles are submitted by authors that are independent of the OCADA. While OCDealer encour¬ages a first print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission from OCADA or The newsLINK Group, LLC. For further information, please contact The newsLINK Group, LLC at: 855-747-4003. 4 OCADA CALENDAR OF EVENTS SEPTEMBER 18-19, 2013 NADA Washington Conference Washington D.C. OCTOBER 3, 2013 OCADA Annual Meeting & Auto Show Preview Anaheim Convention Center OCTOBER 3-6, 2013 Orange County International Auto Show Anaheim Convention Center JANUARY 24-27, 2014 NADA Convention & Expo 2014 New Orleans, LA Welcome To Our New Associate Members Benefit Compass Insurance Services Provides consulting services regarding employee benefits; measures the real cost of lost productivity due to employee health and implements innovative solutions that increase the bottom line, contain the cost of healthcare and create a healthier workplace. Kho & Patel, CPA Boutique CPA firm specializing in the auto dealership niche market. 18 person firm is one of the leading providers of these industry-specific services in Southern California. Contact: Roger Rossmeisl at (909) 440-1437 Contact: Ron Joy at (949) 289-9300 Interesting OC Auto Fact:: 23% of car buyers attend the Auto Show within a year of purchase. Reach OC car buyers at every turn. From print to online to mobile media, our advertising vehicles fire on all cylinders. Our network of websites and newspapers provide the most in-depth coverage relevant to Orange County communities. Create a customized package targeting consumers you want to reach: t*OOPWBUJWFBEVOJUT t.PCJMF t&WFOUBDUJWBUJPO t$VTUPNQVCMJDBUJPOT Special Sections Certified Pre-Owned - Publishes August 14, 2013 New Vehicle Preview - Publishes September 18, 2013 Print network -PT"OHFMFT5JNFT&BTU;POFo0$ %BJMZ1JMPU/FXQPSU#FBDI$PTUB.FTBFYQBOEFEUP*SWJOFPO4VOEBZT )VOUJOHUPO#FBDI*OEFQFOEFOU Laguna Beach Coastline Pilot To advertise in this section, contact Kevin Davis at 714.966.7503 or kevin.davis@latimes.com PRESIDENT’S MESSAGE Bringing the Annual Meeting to the Auto Show! We’re excited to be hosting your OCADA Annual Meeting at the Orange County International Auto Show! The change combines two great events and is designed to benefit OCADA members by allowing them to easily attend both. We also hope the change will enable more manufacturers, legislators and other specialty guests to attend and learn more about OCADA and our Auto Show. Please mark your calendars for Thursday, October 3rd and ask your manufacturer representatives to join you as well. We will be sending more details in the coming weeks and look for invitations soon as well. I look forward to having you join us for these two great events! Paul Conant 2013 OCADA-PAC HONOR ROLL Join the OCADA-PAC Honor Roll, make your contribution today! Chairman’s Club Paul Conant AJ D’Amato Mike D’Amato Tom Ferruzzo Jon Gray Matt Gunderson Bruce Hamlin Roberta Hardin K.C. Heidler Dick Hsu Mike Kitzmiller 6 OCADA Paul Lunsford Pat Lustig Bob Miller Al Parajeckas Leonard Renick RJ Romero David Simpson Paul Swim Jeff Voechting David Wilson Donor Cliff Allen Ephraim Barcelo Miles Brandon Frank Busal Jr. Bob Carmendy David Conant Mark Dershem Paul Doddridge Wayne Doddridge Aaron Duport Judy Elmore Rick Evans Jim Graham Eric Hardin Jared Hardin Roger Hogan Robert Longpre Daniel McKenna Todd McNitt Jim Miller Preston Minor Mark Parkinson John Patterson Bill Piercey George Saad Jim Sarvey Bill Selman Damon Shelly Ahmad Soleman Jim Speck Penny Spellens Tim Tauber Patrick Thomas Alex Tissot Jim Trotter Pete Weseloh Michael Westbrook Gary White Omar Z From driving operational efficiencies through navigating the road ahead. For more than seven decades, we’ve helped auto dealers enhance their operations, improve their bottom line and navigate changing conditions. Delivering unwavering commitment, deep industry expertise, financial strength and a full range of customized solutions to help you succeed. Bob Ludwig Senior Client Manager 1.714.269.3011 robert.ludwig@baml.com “Bank of America Merrill Lynch” is the marketing name for the global banking and global markets businesses of Bank of America Corporation. Lending, derivatives, and other commercial banking activities are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., member FDIC. Securities, strategic advisory, and other investment banking activities are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the United States, Merrill Lynch, Pierce, Fenner & Smith Incorporated and Merrill Lynch Professional Clearing Corp., both of which are registered brokerdealers and members of FINRA and SIPC, and, in other jurisdictions, by locally registered entities. Investment products offered by Investment Banking Affiliates: Are Not FDIC Insured • May Lose Value • Are Not Bank Guaranteed. ©2013 Bank of America Corporation | ARM6F6A2 | DFS-103-AD 8 OCADA Get to Know Your LEGISLATOR: Senator Lou Correa 34th Senate District: Biography: ANAHEIM BUENA PARK FOUNTAIN VALLEY FULLERTON GARDEN GROVE HUNTINGTON BEACH LONG BEACH LOS ALAMITOS SANTA ANA SEAL BEACH STANTON WESTMINSTER ROSSMOOR State Senator Lou Correa was elected to the 34th Senate District in 2006 and reelected for a second and final term in 2010. Committee Membership: (Chair) Banking and Financial Institutions Long active in community affairs, Senator Correa’s passions include providing healthcare for children and mental healthcare services for our communities, as well as ensuring the affordability of higher education for all Californians. Education Governmental Organization Insurance Veterans Affairs (Chair) Select Committee on California-Mexico Cooperation Select Committee on Autism & Related Disorders Climate Change and AB 32 Implementation Select Committee on Manufactured Home Communities Personal: Long active in community affairs, Senator Correa’s passions include providing healthcare for children and mental healthcare services for our communities, as well as ensuring the affordability of higher education for all Californians. Senator Correa lives in Santa Ana with his wife and their four children. Quote: Education and equal opportunity are passports to the American Dream. Mr. Correa is a product of the Anaheim public school system, where he attended Benjamin Franklin Elementary, Fremont Junior High and Anaheim High School. He holds degrees in Economics from California State University, Fullerton, and a Juris Doctor (JD) and Masters in Business Administration (MBA) from the University of California, Los Angeles (UCLA). Mr. Correa has served on the Board of the Orange County Community Development Council, the County’s antipoverty council, the California Small Business Board, and the Orange County Boy Scouts. Prior to serving in the California State Legislature, he was an investment banker and real estate broker. Mr. Correa is licensed with the California Real Estate Board and the California State Bar. District Office Contact Information: 2323 N. Broadway, Ste. 245 Santa Ana, CA 92706 Phone: (714) 558-4400 Email: Senator.Correa@sen.ca.gov OCADA 9 Capitalize on the Auto Show T he Orange County International Auto Show has the most influence on the Orange County consumer’s decision on which vehicle to buy. It is more influential than print, radio, TV and even the internet! There are two main reasons the Auto Show is so effective: It is experiential - it is the ability to see, touch, sit in, and often drive the vehicles that makes the Auto Show so influential. It’s a buyer rich environment 23% of new car buyers attend the show within a year of purchase. These attendees are active buyers investing several hours at the Auto Show to shop for their next car, not passive viewers flipping channels and fast forwarding through commercials. So, how do you capitalize on buyers at the Auto Show? Make sure your manufacturer is bringing its “A Game.” Hot new products and displays draw media coverage and consumers to your brand, exhibit and more importantly your vehicles. 10 OCADA Send E-tickets to Your Customers for Free! Every OCADA Member is able to email tickets to their customer database for free – we even throw in a free Motor Trend subscription. Last year, dealer customers downloaded more than 18,000 tickets worth more than $450,000. Don’t miss this opportunity to invite your customers to see your latest products. Come to the Show! Join your manufacturer, legislators and fellow dealers at the OCADA Annual Meeting on Thursday, October 3rd at the Auto Show. This is a great opportunity to see the show first-hand, check out the competition and make sure your manufacturer is making the most of this opportunity. The Orange County International Auto Show is one of the top 10 shows nationally, so make sure your brand is well represented to Orange County’s car buyers! Give your customers free tickets to the Auto Show by email, Facebook or at your service drive! Come to the OCADA Annual Meeting on October 3rd from 11:30am to 1:30pm at the Auto Show. Bring your top dealership managers and your regional district/zone managers! Let your employees know that they and a guest get in to the show for free! All kids 12 and under too! Please call OCADA with questions or for assistance. (949) 428-5050 OCADA 11 PASSIONATELY SERVING THE AUTOMOTIVE INDUSTRY Located in Newport Beach, MLG is Orange County’s premier boutique business law firm. We offer gifted legal counsel that is solution-based and designed to optimize your bottom line. MLG has become well-known in the automotive industry for business transactions and automotiverelated disputes. We have litigated cases against nearly every automotive manufacturer, and have been involved in structuring some of the most significant automotive transactions to date. Whatever your business needs may be, MLG is uniquely positioned to provide you with exceptional counsel. We look forward to serving you well. Jonathan A. Michaels Michaels Law Group, APLC 2801 W. Coast Highway, Suite 370 Newport Beach, CA 92663 Web: MichaelsLawGroup.com Phone: 949.581.6900 OCADA 13 $ 0 . 1 " / : - - 1 $ & 3 5 * ' * & % 1 6 # - * $ " $ $ 0 6 / 5" / 5 4 14 OCADA OCADA 15 OCADA in the District O CADA Board members and Dealers from the 72nd Assembly district attended a luncheon to meet the new Assemblyman, Travis Allen and to discuss legislative issues. Thank you to the Dealers that joined us at the luncheon: Paul Conant; Norm Reeves Honda Huntington Beach Bob Longpre; Lexus of Westminster Chris Longpre; Lexus of Westminster Mark McKellop; Huntington Beach Mazda John Oh; Lexus of Westminster Bill Piercey; Honda World David Simpson; Simpson Chevrolet Jamie Bishton; Nissan of Garden Grove / Toyota Place Assemblyman, Travis Allen Bill Demerest; Delillo Chevrolet Dennis Hardin; Hardin Automotive 16 OCADA CNCDA Legislative Update Dealer Franchise Bill Proceeding through the Assembly The Dealer Franchise Bill – SB 155 authored by Senator Alex Padilla (D-Pacoima) continues to have success in the Legislature. The measure contains provisions prohibiting a fixed percentage reduction in time allowance for warranty repair, warranty and incentive audit procedures and timelines, easing strict liability “export” rules, requiring manufactures to establish reasonable metrics for performance standards and allowing dealers to use local vendors for substantially similar products needed in facility updates. SB 155 has received unanimous approval by the Senate and was approved on a 15-0 vote in the Assembly Transportation Committee several weeks ago. CNCDA continues to work with the manufacturers on a few minor remaining issues and the bill will be in Assembly Judiciary Committee following the Legislature’s summer recess. AB 964 authored by Assemblyman Rob Bonta (D-Oakland) was not taken up on the Assembly Floor and cannot be acted upon until January 2014. Similarly, dealer lobbying efforts also recently stalled SB 686 authored by Senator Hannah-Beth Jackson in Assembly Business, Professions and Consumer Protection Committee. Senator Jackson attempted to pull on the committee’s heartstrings by offering a victim who testified about her family’s tragic auto accident. Ironically, the family’s auto accident was not caused by a recalled vehicle. As the members began to debate the bill, they openly used dealer arguments about why the rental car companies were excluded and the lack of a distinction between serious and minor recalls. The dealer lobbying effort was so successful that Senator Jackson did not even get an opportunity to have a vote taken. Like AB 964, it is through dealer efforts that SB 686 cannot be taken up again until 2014. Final Recall Bill Stalled in the Assembly, No Action Now Taken Until 2014 This year saw the introduction of two legislative bills – AB 964 (Bonta) and SB 686 (Jackson) – that sought to prohibit dealers from selling any used vehicles subject to a manufacturer’s recall – regardless of how minor the recall is or where the dealer has access to information about the recall. Following significant dealer lobbying efforts earlier this year, Cliff Costa Earlier this year, Cliff Costa joined the California New Car Dealers Association as Director of Government Affairs, replacing Brian Maas who was promoted to President of CNCDA. He is a graduate of UC Berkeley and McGeorge School of Law, University of the Pacific. After nearly a decade of working in the California State Assembly and State Senate, Cliff brings extensive knowledge and experience to advocate on behalf of California’s franchised dealers. If you have any legislative or political questions, you can reach him at ccosta@ cncda.org. Hao Nguyen The California New Car Dealers Association is pleased to introduce Hao Nguyen as the most recent addition to its robust legal team. Having clerked for two judges in the Superior Court of Santa Clara County, Hao brings with him a strong understanding of the law and will bolster CNCDA’s efforts in navigating through the legal issues it faces on a daily basis. Hao’s commitment to excellence and hard work aligns harmoniously with CNCDA’s vision in providing the highest level of service to its members throughout California. OCADA 17 18 OCADA Some things just pair well. Growing your company. Selling it. Ensuring you’ve provided for the future of those close to you. Business and personal plans are often closely intertwined. That’s why we offer a complementary set of solutions to help not just businesses but also their owners. From succession planning to tax and assurance, we deliver vital insight and expertise. Because we believe your success goes hand in hand with your company’s. Certified Public Accountants | Business Consultants Acumen. Agility. Answers. Scott Swearingen, Partner (949) 221-4025 | scott.swearingen@mossadams.com W W W. M O S S A D A M S . C O M / D E A L E R S E R V I C E S Assurance, tax, and consulting offered through Moss Adams LLP. Personal financial planning offered through Moss Adams Wealth Advisors LLC. T he 49th Annual OCADA Golf Tournament was a great day of golf enjoyed by all. Golfers arrived at the Mesa Verde Golf Course on a beautiful Monday morning and set off for a day of golfing, contests, and festivities. Dealers and guests enjoyed reconnecting with old friends and participating in all of the sponsored activities out on the course. After the tournament was finished, guests gathered on the green for the much anticipated lawn bowling and helicopter drop. The dinner and awards ceremony was action packed. Guests walked away with over $10,000 in prizes while our emcee and chairman, Al Parajeckas kept the crowd entertained as he announced the winners of the tournament. 20 OCADA OCADA 21 Many Thanks to Our 49th Annual OCADA Golf Tournament Sponsors Cocktail Reception & Lawn Bowling Sponsor Breakfast and Driving Range Sponsor Platinum Sponsor Helicopter Drop Sponsor Tiki Bar Sponsor And many other sponsors… Silver Sponsors Bank of America Auto Group Comerica Bank Fisher & Phillips, LLP Motor Trend Auto Shows Sauers Lopez Construction, Inc. $50,000 Hole-in-One Sponsor Autobytel, Inc. Nissan Hole-in-One Sponsor Nissan North America $25,000 Hole-in-One Sponsor MOC Products Co., Inc. 22 OCADA Dinner on the Green Sponsor Golf Cart Sponsor Luncheon on the Green Sponsor Silver Oak Wine Sponsor Platinum Sponsor Platinum Sponsor Margarita Bar Sponsor Sports Bar & $10K HIO Sponsor Micro-Brewery Bar Sponsor Registration Gift Sponsor American Fidelity Assurance Company Goodie Bag Sponsor Automotive Compliance Consultants Sunscreen Sponsor CVR - Computerized Vehicle Registration Longest Drive Sponsor Bank of the West Straightest Drive Sponsor CNCDA Closest to the Pin Sponsor CU Direct Coporation Tequila Bar Sponsor Golden Tee Sponsors Benefit Compass Insurance Services Edmunds.com Leedom & Associates, LLP SC Fuels Tee Sponsors Celly Services Pennzoil - Quaker State US Bank Dealer Commercial Services Green Sponsors MPI Reynolds & Reynolds Wells Fargo Dealer Services Your Success... Is Our Success For over 40 years we have been committed to our dealer clients providing them with the highest quality tax, accounting, consulting, and management support services in a timely, responsive manner. With several years of dealership experience at the shareholder level, our firm’s pro-active outlook, our business management and strategicplanning expertise, and our focus on the importance of tangible results ensures that you have a partner on your team that will help you optimize your business operations, minimize exposure to taxes, and assist you with estate planning and dealer succession opportunities. Let us be part of your team and see how we can make a difference. 1067 Park View Drive | Covina, CA 91724 | (626) 858-5100 | Fax (626) 332-7012 Dale E. Duncan, CPA Shareholder (626) 858-5100, ext. 226 dduncan@rogersclem.com George R. Applebaum, CPA Shareholder (626) 858-5100, ext. 215 gapplebaum@rogersclem.com Scott M. Biehl, CPA Shareholder (626) 858-5100, ext. 229 sbiehl@rogersclem.com Andy R. Jones, CPA Shareholder (626) 858-5100, ext. 237 ajones@rogersclem.com Michael Stowell 10 years of success with Orange County dealers Your trusted local CRM resource | Call your local sales rep for more info 888.426.2518 | mstowell@dealersocket.com | dealersocket.com Accelerate Your Dealership Profits !A=HANODEL!ARAHKLIAJP-NKCN=IOQPKIKPERA1N=EJEJC?=@AIU KILHE=J?A-NKCN=IO#&-NK@Q?PO 24 OCADA EVERY MAILING CAMPAIGN COMES WITH THESE ADVANTAGES: 6800 ORANGETHORPE AVE. STE. H, BUENA PARK CA 90620 1-800-884-5657 | 1-800-522-4262 HTTP://WWW.WESTATES.NET/ CALL TODAY TO START A SIMPLE AND EFFECTIVE DIRECT MAIL CAMPAIGN WITH WESTATES AUTOMOTIVE PROMOTIONS, AN INDUSTRY LEADER FOR OVER 40 YEARS! VEHICLES SOLD FONTANA, CA HONDA DEALER VEHICLES SOLD TORRANCE, CA TOYOTA DEALER 8.5” X 14” BUY BACK LETTER 50,000 VEHICLES SOLD TEMECULA, CA HONDA DEALER (12.5K X 4 WKS) 8.5” X 14” BUY BACK LETTER 2,024 PIECES MAILED 8.5” X 14” BUY BACK LETTER 16,338 PIECES MAILED RECENT RESULT INCLUDE ONLY VEHICLE SALES SOURCED DIRECTLY FROM OUR DIRECT MAIL CAMPAIGN RECENT RESULT INCLUDE ONLY VEHICLE SALES SOURCED DIRECTLY FROM OUR DIRECT MAIL CAMPAIGN RECENT RESULT INCLUDE ONLY VEHICLE SALES SOURCED DIRECTLY FROM OUR DIRECT MAIL CAMPAIGN PIECES MAILED WE HAVE A VARIETY OF SALES CAMPAIGN THEMES TO CHOOSE FROM INCLUDING: BUY BACK, LEASE TERMINATION, PRE-QUALIFED LOAN, BANKRUPTCY, SWEEPSTAKES AND MORE, AS WELL AS MULTIPLE MAILER FORMATS. IN-HOUSE PRODUCTION WHOLESALE PRICING CUSTOM GRAPHICS DATA DOWNLOAD AND CLEAN-UP LIST ANALYSIS NATIONAL CHANGE OF ADDRESS PROCESSING DEDICATED MARKETING TEAM PROOFREADING POST OFFICE DELIVERY CAMPAIGN EFFECTIVENESS REPORTS CO-OP PRE-APPROVAL AND SUBMITTAL NO CONTRACTS If you have employees, you have a reason to call us. SOLUTIONS AT WORK ® ATLANTA BALTIMORE BOSTON CHARLOTTE CHICAGO CLEVELAND COLUMBIA COLUMBUS DALLAS DENVER FORT LAUDERDALE GULFPORT HOUSTON IRVINE KANSAS CITY LAS VEGAS LOS ANGELES LOUISVILLE MEMPHIS NEW ENGLAND NEW JERSEY NEW ORLEANS ORLANDO PHILADELPHIA PHOENIX PORTLAND SAN ANTONIO SAN DIEGO SAN FRANCISCO TAMPA WASHINGTON,D.C. 2050 Main Street Suite 1000 Irvine, CA 92614 949.851.2424 www.laborlawyers.com OCADA 25 OSHA Inspection Cheat Sheet Now that we know what they are checking for, it is time to get ready for an inspection! H azard Communication Program (HCP) of OSHA is one of the most frequently cited code violations against automotive dealers. This program, also known as RightTo-Know in California, requires employers to provide information to employees on hazardous chemicals at the workplace. See http://www. dir.ca.gov/title8/5194.html and 29CFR1910.1200. We stumbled upon a checklist that OSHA provides to their inspectors to audit the HCP at your workplace. So now that we know what they are checking for, it is time to get ready for an inspection! Questions from the checklist are in italics below. To facilitate a quick compliance audit, we have added a possible short answer after each question. 1. Has a list of all hazardous chemicals in the workplace been prepared? A list of chemicals should be available in your MSDS (soon to be SDS) binder. The fact you have all the MSDS available does not 26 OCADA mean the list is not required. List is needed. Retain list in the front of your MSDS/SDS binder. 2. Does the company have a method for updating the hazardous chemical list? The consultant or the manager of the program must update the list every 12 months. An updated list is needed. 3. Has the company obtained or developed a MSDS for each chemical used? The MSDS for each chemical should be available in hard copy or on the web portal for each chemical you use under your facility ID. 4. Has a system been developed to ensure all incoming hazardous chemicals have labels and data sheets? The purchasing manager aka Parts manager must ensure all chemicals have labels and MSDS available. 5. Are procedures in place to ensure labeling for containers of hazardous chemicals? Parts Manager to ensure chemicals coming in have labels and shop manager to ensure all secondary containers have labels too. 6. Are employees aware of the requirements of the Haz Comm. Standard and information specific to their workplace? Do employees know where the written program is, where the MSDS is, who to ask questions about HCP and how to read and understand labels etc.? Shop Manager should have all the answers. 7. Are employees familiar with hazards of the chemicals in their workplace? Do the techs know what is flammable, corrosive, or combustible? Training should cover this. 8. Have the employees been informed of the hazards associated with performing non-routine tasks? Employees should have training in routine tasks and non-routine tasks such as a spill response. 9. Do employees understand how to detect the presence or release of hazardous materials at the workplace? Train employees on spill detection and response. 10. Are employees trained about proper work practices and personal protective equipment (PPE) in relation to the hazardous chemicals in their work area? Employee must be trained in proper use of PPE. 11. Does the training provide information on first aid, emergency procedures, and the likely symptoms of overexposure? Training to include first aid, emergency procedures and detection of overexposure. 12. Does the training program include an explanation of labels and warning that are used in each work area? Training on the new HCP (also referred as Global Harmonized System) must include the pictogram from OSHA and must be completed by December 1, 2013. 13. Does the training describe where employees obtain data sheets and how employees use them? Employees should have access to MSDS. If they are accessible only on web, computer printer access is a must. 14. Is a system in place to ensure new employees are trained before beginning work? Training must occur during orientation. 15. Is a system in place to identify new hazardous chemicals before they are introduced into a work area? Parts manager must review the MSDS whenever new chemicals are purchased and ensure that PPE is available as listed in the MSDS 16. Is a system in place to inform employees of the hazards associated with newly introduced chemicals? Review MSDS for new chemicals with employees prior to their introduction in shop. Note: The author notes that this document has been prepared on the basis of publicly available information on OSHA website. The word “cheat” in the header has been used merely as an attention-getter and has no immoral connotations as used herein. Sam has been helping automobile dealers comply with EPA & OSHA regulations since 1987. Sam is the past-Chair of the Law Committee & the Environmental Issues Committee of the AIHA and currently the President-elect of the Southern California AIHA. Sam has a BE & MS in Chemical Engineering followed by a JD from Southwestern University School of Law. Send your comments to sam@cellyservices.com. OCADA 27 NO MORE ZONES A NEW SET OF BUSINESS INCENTIVES TAKES SHAPE IN CALIFORNIA By Moss Adams O n July 11 Governor Brown signed Assembly Bill 93 and Senate Bill 90 into law, significantly altering the tax incentive landscape in the Golden State. Starting January 1, 2014, there are no longer designated economic development areas, including: continues to be employed by the taxpayer. However, these employees may need to be certified prior to January 1, 2014. The hiring credit will be fully repealed in December 2019. (The taxpayer can generate credit for each employee for five years, so businesses can earn credit for 2013 hires through 2018.) • Enterprise zones (EZs) • Targeted tax areas • Manufacturing enhancement areas • Local agency military base recovery areas As a result, the following incentives are being terminated or changed: • Hiring credits • Sales tax credits • Various business-expense deductions available in these targeted areas What can businesses do between now and the first of the year to take advantage of the credits before they expire? First, it’s important to note that taxpayers may still claim EZ hiring credits for employees hired on or before December 31, 2013, for up to 60 months, assuming the individual Second, taxpayers are still eligible for EZ sales tax credits on assets purchased and placed in service before January 1, 2014. And finally, financial institutions may claim the EZ net interest deduction for interest received from a business located in a designated zone before January 1, 2014. Existing unused credits after December 31, 2013, will be eligible for a 10-year carryforward. Now let’s take a brief look at the new credits the legislation introduces. The new hiring credit, starting in 2014 and running for seven years, will be available for qualified businesses located in former EZs, local agency military base recovery areas, or new areas designated by the California Department of Finance. Businesses statutorily prohibited from claiming the credit include food service and retail businesses, casinos, temporary employment agencies, adult live entertainment businesses, and bars. For other businesses to claim the credit, they must: • Hire employees in one of the these targeted labor groups: • Long-term unemployed • Unemployed veterans separated from service within 12 months prior to hire • Recipients of the federal earned income credit in the previous tax year • Ex-offenders • Designated welfare recipients • Hire full-time employees, averaging at least 35 hours per week, with a starting wage set at 150 percent of the California minimum wage or more (currently $12) • Report annually a net increase in full-time employees or equivalents The new hiring credit will be equal to 35 percent of the qualified wages for the first 60 months of employment and can be claimed only on an original return filed in a timely manner. Also, a tentative credit reservation must be made with the Franchise Tax Board within 30 days of the date the Employment continued on page 31 28 OCADA “Running a successful dealership means understanding every customer’s needs. So does insuring one.” Alan Starling, President & CEO Starling Automotive Group With 90 years of automotive industry experience, Zurich is one of the only carriers that underwrites both Property and Casualty coverage and Finance and Insurance (F&I) products. Zurich’s total solution lets Starling Automotive Group avoid gaps and overlaps in insurance coverage, which helps save both time and money. It also provides them access to Zurich’s extensive F&I sales and training support. The result? Starling continues to grow its revenue and protect its legacy while focusing on its top priority – the customer. It’s another example of how Zurich delivers the help businesses need when it matters most. Watch the video at zurichna.com/stories9 Call Darin Haag, Regional Sales Manager at 801-376-3338. For more information visit www.zurichna.com/dealer. This is intended as a general description of certain types of insurance or non insurance products and services available to qualified customers through the companies of Zurich in North America, provided solely for informational purposes. Nothing herein should be construed as a solicitation, offer, advice, recommendation, or any other service with regard to any type of insurance product underwritten by an individual member company of Zurich in North America, Universal Underwriters Insurance Company. Finance and insurance (F&I) products in Florida are provided or administered by Vehicle Dealer Solutions, Inc. (FL License #60132). Your policy or your F&I product contracts are the contracts that specifically and fully describes your coverage, terms and conditions of the applicable product. The description of the policy or F&I product contracts’ provisions give a broad overview of coverages and does not revise or amend the policy or the F&I product contracts. Coverages and rates are subject to individual insured meeting our underwriting qualifications and product availability in applicable states. Start to Finish Direct Mail Solutions No Matter Who You Target... Some of our specialized markets include: Expiring Leases, KBB Year Make Model with Book Value and Pre-Approvals. We know the CALIFORNIA market, because we are in CALIFORNIA. Call Us Today for a personal introduction on how we can improve your Direct Mail ROI. Denise Mitchell 714-402-4427 | 866-434-6906 www.idealdirectadgroup.com 30 OCADA continued from page 28 Development Department’s newhire reporting requirements are met. Employers must annually certify continued employment and wages, and the Franchise Tax Board will publish on its Web site the employer’s name, credits claimed, and number of new jobs created. Unused credits may be carried forward for only four years before they expire. The new hiring credit sunsets for employees hired before 2021. Qualified employees can generate credits for up to 60 months after sunset date. The new sales and use tax exemption will become available July 1, 2014, for tangible personal property used in manufacturing or R&D. It’s effective for eight years. In addition, there will be a $200 million limit per person on purchases of qualified property in any calendar year. The exemption is available only to businesses classified under specified NAICS codes 3311–3399 (manufacturing), 541711 (biotech R&D), and 541712 (physical, engineering, and life sciences R&D). Businesses in other industries, such as banking and financial services, agriculture, and mining, are ineligible for the exemption, which expires July 1, 2022. and $200 million for each fiscal year through 2017–2018. Beginning in 2014 the Governor’s Office of Business and Economic Development (GO-Biz) will be authorized to grant income tax credits for new businesses pursuant to a written negotiated agreement. GO-Biz can allocate up to $30 million in credits for the 2013–2014 fiscal year, $150 million for 2014–2015, Now is the time to take advantage of EZ credits before they disappear. To secure them, make sure to certify all hiring-based credits for employees hired through 2013 by December 31, 2013. For questions or for help identifying and securing available credits, please contact your Moss Adams LLP tax professional. The entire program is limited to $750 million, and 25 percent of the credits must go to small businesses with less than $2 million in prior-year sales. Up to 20 percent of the annual allotment of credits may be allocated to one taxpayer. Credits can be carried forward for five years. Select participant information will be disclosed publicly. GO-Biz is authorized to negotiate any terms to recapture credits. Benefits Exchange Alliance Where Strategy Positions Success. Don’t tackle Obamacare Alone. Align Yourself with a Team of Experts. Why BXA? Contact BXA Today t John Gregory jgregory@bxall.com 888.736.2361 www.BXALL.com t t t The compliance regulations for Obamacare are daunting for even the best HR and benefit department teams. BXA is the ONLY Benefits provider in Southern California to have a Certified Health Care Reform Specialist on staff. BXA is partnered with KPA, the leading automotive dealership HR Management system, to supply all our dealership clients with KPA’s HotlinkHR™ product for FREE* as part of our compliance services. BXA’s expertise has been serving Southern California dealerships for over 30 years. *Certain restrictions may apply “If everyone is moving forward together, then success takes care of itself.” — Henry Ford Michael L. Cox & Associates and GYL Decauwer LLP Combine Practices - Automotive Industry Wins Michael L. Cox & Associates, an established accounting firm primarily focused on serving the automotive industry, has strategically joined forces with GYL Decauwer LLP, a leading tax, assurance and business advisory firm in Ontario, CA. The combined practices will elevate and expand the exceptional service roster and expertise they provide to their automotive dealership clients. The professional firm members of Michael L. Cox & Associates have specialized in providing accounting and tax services to the automotive industry since 1995 and are recognized experts in dealership accounting. They guide and provide their clients with sound advice on critical matters and industry practices impacting the automotive industry. The collaboration between these two firms will further afford automotive industry clients the benefit of GYL Decauwer’s hallmark approach to client service. The 14 year-old firm designs customized solutions for its clients that are unique to each of them - and their industries. Its business advisory services, along with a host of traditional accounting and tax service offerings, are complemented by financial planning and business problem solving consulting. Any Accountant Can Count... It’s The One You Count On That Matters! Accounting & Compliance Tax Planning & Preparation Forensic Accounting Litigation Support & Expert Witness Mergers & Acquisitions Consulting (909) 597-1100 15325 Fairfield Ranch Rd., Suite #180, Chino Hills www.FVCPAs.com 32 OCADA Through this merger, existing clients of Michael L. Cox & Associates now have easy access to the formidable resources of CPAmerica International, a national association of independent CPA and consulting firms. The partners of these CPA firms serve several hundred dealerships across the country and generously share their expertise to solve complex issues that face automotive dealerships everyday. GYL Decauwer capitalizes on these relationships so as to best serve its clients. For those organizations requiring international expertise, the firm is affiliated with Crowe Horwath, the international arm of CPAmerica. The combined firms will provide an enhanced service offering that affords a superior client experience. Expert service in the form of LIFO computations and compliance, tax planning and return preparation, internal control issues and financial statement services for automotive industry clients remains standard practice. Our clients will benefit from additional local, national and international resources, in-house knowhow and strategic consulting approaches that result in an impressive navigation of the constantly evolving automotive industry. Operating under the name, GYL Decauwer LLP, the newly banded professionals can be reached at (909) 948-9990 or email us at gyld@ gyldecauwer.com. E veryone is new to the rules about social media. However, if your dealership is like many, you have employees that are eager to hit cyberspace with offers and specials to engage the world via social media. SEO, proper website maintenance, display ads, reputation management, and mobile marketing may all have a larger application as being more important that social media when it comes to driving leads and foot traffic to a dealership – and probably should. The connection between selling cars and social media has not been concretely made to many dealers as of yet. Nevertheless, social media marketing efforts – when done correctly – can dramatically improve exposure, lead potential, foot traffic, and customer communication into a dealership’s online marketing strategy. Social media is not a shortcut, it isn’t easy and it certainly isn’t something that should be done haphazardly. However, social media, when done consistently and done well can be extremely rewarding from an ROI perspective. Here’s our shortlist for how to avoid common mistakes. Blogging An important business basic is diversification. You want people to have multiple ways of following your dealership and contacting you. Although you can do a lot for your dealership through Facebook and Twitter, you shouldn’t rely on them alone. You need your own place on the Internet for people to visit, one that doesn’t belong to another company. Competitors You know who your competitors are — right? Do you follow what they’re doing when it comes to social media? You should. Not only can you gain important insights into what customers are looking for from your industry, you can also see where you need to increase your own efforts. Personality An important part of branding is knowing exactly what your dealership is relative to the people you want to help. The best brands are the ones that don’t have a confused message because of too many people deciding which direction to go. What does this mean for you in a practical sense? Keep the business side separate from the personal side. If you want to put personal information out there on the Internet, make sure it is completely separate from your business and that the information fits within the brand. Although there may be times when you want to show a more personal side, be extremely cautious. Decide what’s appropriate and what isn’t — and then follow your own guidelines. Effectiveness The effectiveness of new technologies can be hard to measure, but that doesn’t mean it’s impossible. If you are spending money or time on something, you ought to be doing whatever you can to find out whether it is O U R S T R AT E G Y F O R S U C C E S S BKCG offers outstanding representation to auto dealers and their owners. In fact, BKCG has the largest jury verdicts in California for dealers against manufacturers. Legal services include prosecution and defense of manufacturer disputes, strategic defense of consumer litigation, dealership real estate acquisition and sales, and employment law. Call Alton G. Burkhalter at BKCG today to discuss winning legal strategies for your business. S TA R T S M A R T. F I N I S H S T R O N G . 2020 Main Street, Suite 600, Irvine, CA 92614 ■ 949.975.7500 ■ www.bkcglaw.com PRSRT STD US POSTAGE PAID SALT LAKE CITY, UT PERMIT NO. 508 This magazine is designed and published by The newsLINK Group, LLC | 1.801.746.4003 DT: SEC: Cars 1 PG #: 1 ZN: 1 ED: 01-04-2013 PG: Cover_O 3-2013 n TI: 01-0 BY: ldodso K Y M :C 15:05 CLR . 4, FRIDAY, JAN 2013 WHEELS REVIEW N I E R U M E D NE A L T S A F THE ’S 20 13 S7 ILITY. D DRIVAB USCLE AN S7. M S K C n call of the sire PA the d. oors by BUT drawn outd beast is this?” he askeleft drool on IS SLEEK, swear he gly “What sexy ld ikin h t READY TO ACCELERATE YOUR GROWTH? WE ARE HERE TO HELP. The Register knows how important the automotive industry is to Orange County and we want to help you connect with local car buyers. 2YHURI2&DGXOWVZKRSODQWREX\OHDVHDQHZFDURUXVHGYHKLFOHLQ WKHQH[WPRQWKVUHDGWKH2&5HJLVWHULQSULQWRURQOLQHHDFKZHHN 2YHURI2&5HJLVWHUSULQWRURQOLQHUHDGHUVHDUQDKRXVHKROGLQFRPHRI RUPRUH « ERIC BRUNELLI ebrunelli@ocregister.com 714-697-5433 :HFDQKHOS\RXUHDFK\RXUFXVWRPHUVZLWKQHZVSDSHUPDJD]LQHDQGRQOLQHRSWLRQV DVZHOODVFXVWRPL]HGGLUHFWPDLOPRELOHFDXVHGEDVHGPDUNHWLQJDQGPRUH Contact us and get started today. In the Service of Orange County Base: Orange County, CA adults who read the Orange County Register in print or online in the past 7 days. Source: Scarborough 2012 R2. 18750
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