The Highlights - DDB Mudra Group
Transcription
The Highlights - DDB Mudra Group
H tStuff A n e w s l e t t e r f r o m D D B M u d r a G r o u p - I s s u e 2 , 2 0 1 4 Contents 01 Madhukar’s Message Managing in Turbulent Times 02 - 03 Global Connect Global Wins Amir for Cannes 04 - 14 The Highlights DDB acquires 22Feet in India First ever Brand Experience Bootcamp From Sasta to Sunder says ET* Best Car Commercial of the Year Top spot for TTK Prestige TVC A Kala Ghoda for Hindustan Times South African Tourism goes outdoors New Joinees IAS Trainee Officers visit MICA MICAns get a glimpse of Pop-Culture MDP at MICA Managing Health Communications MICA holds Convocation MICA unveils refreshed Visual Identity 15 Pecking Order DDB China Group Tops DDB Mudra Tops New Business League DDB Group Asia Pacific 2013 RECMA Report 16 - 17 Back to the Books Craig Lonnee 18 - 20 Best of DDB Worldwide Deutsche Telekom Hasbro PepsiCo WoodGreen Community Services Adidas Fonterra New York Lottery Harvey Nichols Audi Belgium MetroPCS 21 - 23 Best of DDB Mudra Indus Pride Peter England Bata Star Jalsha Inorbit Mall Cartoon Network Tuppperware India Livon Hair Gain Lipton Green Tea Big Bazaar 24 - 27 Q&A Matt Broom Paul Woolley 28- 30 Thought Leadership Sonal at Tokyo and Berlin Madhukar Kamath Pratap Bose Samyak Chakrabarty Venkat Mallik Amit Kekre Vineet Gupta 31 Guts & Glory 32 Media Spotlight IBC Last Word Accentuating the Positive Madhukar’s Message Madhukar Kamath Group CEO & Managing Director DDB Mudra Group Managing in Turbulent Times Men make history and not the other way around. In periods where there is no leadership, society stands still. Progress occurs when courageous, skillful leaders seize the opportunity to change things for the better. —Harry S. Truman Globalization has blurred boundaries. Today, we are so connected that seemingly unrelated events affecting financial sectors in far-flung countries can impact business in India and create leadership challenges. In times of turbulence, effective leadership is critical, as it provides a way forward that offers confidence in the future. Faced with difficult times, most leaders are tempted to go into damage control mode and to ”batten down the hatches”. However, no one ever ‘saved’ his way to growth! Rather, difficult times should be viewed as an opportunity to act decisively to implement change. Opportunities don’t just vanish because times are tough and it is important to remember that not all risks are bad, so a broad, externally-focused perspective is more important than ever. In challenging circumstances, leaders need to be even more keenly attuned to market conditions, competitor behaviour and client/customer needs. They need to visibly support innovation and entrepreneurial activity. Turbulence itself can be the source of value-creating opportunities, as weaker competitors offer attractive expansion potential at possibly bargain prices or new markets, products or services are created as a result of turbulence. In times of turbulence, leaders can’t lead from inside a bunker. They need to be seen to lead, keep up an active external presence, stay connected. This will help them maintain perspective and exercise good overall judgement. Identifying value and creating opportunities requires energy and active commitment to optimizm and a focus on the future. Since opportunities don’t wait around for the good times to return, leaders need to continue to invest financial and human resources to capitalize on current leads. Too often, the reaction to economic instability is to cut budgets and postpone planned initiatives. Stalling can only lead to paralysis and disempowerment throughout the organization. While agility and responsiveness to market fluctuations are essential, it is equally important to maintain the momentum of core activities and initiatives that protect the long term. The 21st-century is presenting complex challenges for people and organizations. First, the knowledge overload. Our challenge is to make sense of all of this information in the world, to fuel our organizations with fresh ideas and to turn that knowledge into wisdom and innovation - before it overwhelms us. Second, the technology challenge and knowing how to use it to gain access to the world’s knowledge and to foster speed and connectedness in a virtual world. Third, the speed of change can both excite and stress us. Fourth, the multicultural world both engages and alienates us. Our challenge is to learn how to survive and thrive within a diverse global population, to appreciate and leverage those differences, and to learn the relationship skills required to live successfully in a cross-cultural stir fry. In India, 2013 was marked by a downturn in the economy and a significantly lower growth rate across almost all sectors accompanied by a corruption conundrum that grabbed headlines for a good part of the year. Add to this, a political environment that was marked by a reluctance to take speedy policy decisions or remedial actions. As a result, 2013 was a turbulent year for business in general and therefore also for the DDB Mudra Group. Nevertheless, we managed to emerge from the year stronger. So, how did we do this? By continuously looking for the opportunities that lie hidden in all challenges. We used the somewhat lean period to take stock and to re-evaluate and refocus keenly on all our clients and our product offerings in order to understand where we could do more and do better. We explored how technology could help strengthen our relations with clients and make most of our product offerings more efficient. We refocused on our key clients to see where we could grow organically. We also kept a sharp eye on our talent pool and made some critical changes even as we added judiciously to this asset base. We executed with speed and precision. We also identified several partners with whom we could grow in future. I am pleased to state that this multipronged strategy has already begun to bear fruit. DDB Mudra Group has begun the year on a winning note. We have performed very well in the first quarter of the year and have already announced new business wins in excess of over Rs 100 crores. The momentum is very good and our focus on People, Product and Profits is giving us the expected results. I look forward to an excellent 2014. 1 HotStuff Book Issue (Page 1) Size : (W) 235 X (H) 345 mm Global Connect Global Wins DDB Worldwide ranks in Top 3 Networks in The Directory Big Won Awards INNOVATIONS IN COMMUNICATIONS The Directory Big Won which measures award show performance across all marketing communications ranked DDB Worldwide among the top three networks for creativity in The Big Won for 2013, taking home honors in the categories of Top CCOs, ECDs, copywriters and campaigns. DDB Lagos named Best Creative Agency of the Year at the 2013 Marketing World Awards DDB Lagos was awarded Best Creative Agency at the 2013 Marketing World Awards. This award recognizes outstanding performances across several creative forums and includes winners of the Loeries and Epica awards, where the agency won Nigeria’s first accolade for the Girl Hub/Nike Foundation print ad “Speechless No More” in 2012. 2 HotStuff Book Issue (Page 2) Size : (W) 235 X (H) 345 mm DDB Worldwide wins big at AdForum’s Greatest Hits Awards DDB Worldwide received 10 honors at this year’s AdForum’s Greatest Hits Awards. The Greatest Hits Awards recognizes the most watched creative work on AdForum’s platform, which gathers information on 20,000 agencies and 150,000 campaigns and has nearly half a million monthly users. DDB Worldwide earned honors across all four categories: TV, Film and Cinema; Digital, Online and Web; Print, Outdoor and Ambient; and Branded Content and Experiential. Alma named Multicultural Agency of the Year by Advertising Age Advertising Age has named Alma, Florida’s leading multicultural advertising agency, its Multicultural Agency of the Year for 2014. The venerable industry publication previously placed Alma on its coveted A-List in 2010 and again in 2012, making this the third time in five years that the agency was honored, and reinforcing the firm as a leader and ongoing innovator in multicultural marketing. Medina Turgul DDB named Turkish Agency of the Year 2013 Leading Turkish business publication Capital and research agency Gfk have conducted an annual survey that names Medina Turgul DDB Best Agency of the Year for the third time in four years. Surveying 2,500 professionals from deputy managing levels and above, respondents were asked a series of general questions about their respective sectors, resulting in a robust guide of changing professional opinions about leading companies. Global Connect DDB Canada and Tribal Worldwide ranked Top Creative Agency in Canada DDB Dubai takes home Grand Prix at the 2014 Dubai Lynx Awards The much-anticipated annual Creative Report Card by Strategy magazine has named DDB Canada and Tribal Worldwide, Canada’s top creative agency. This honor was awarded as a result of the agency’s stellar performance in the award show circuit in the past year - at regional, national and global levels. This win comes on the heels of DDB Canada and Tribal Worldwide being the only Canadian agency to place in the Gunn Report’s 2013 global index of creative excellence in advertising. The Gunn Report encapsulates overall performance measures for the world of advertising, combining the winners’ lists from the most important advertising award programs from around the world. DDB Canada checks out 12 Shopper Innovation Awards Canada’s smartest shopper marketing strategies were honored at the 2014 Shopper Innovation Awards, following Strategy’s Shopper Marketing Forum in Toronto. Judged by a panel of experts in the field of retail marketing, the 2014 Shopper Innovation Awards celebrate the programs, plans and partnerships that embody the best new thinking in Canada’s shopper marketing industry. Together, the collaborative efforts of DDB Canada, Shopper DDB, Tribal Worldwide and DDB Public Relations were honored with 12 Shopper Innovation Awards. This year, DDB Dubai was the recipient of 11 awards, including the Grand Prix in the Promo Activation category at the 2014 Dubai Lynx Awards which honors the region’s best work in advertising. The Awards show took place at the Madinat Arena at Madinat Jumeirah on 12 March 2014. In addition to the Grand Prix, DDB Dubai won five gold, four silver and one bronze awards. Alma makes history at the Miami ADDYs This year, Miami-based Alma was once again the most awarded agency at the Miami ADDYs, with a total of 60 ADDYs and two “Best of Show” for Print and Broadcast. The agency won gold and silver for nine different clients in diverse categories, including digital, print, television, social media, and several others. In all, the agency brought home 31 gold and 29 silver awards, making this the best performance in the local ADDYs awards history. DDB & Tribal Amsterdam’s App for McDonald’s Netherlands The DDB & Tribal Amsterdam mobile app for McDonald’s was awarded Mobile Site of the Day by FWA on 1 March 2014. The app is a successful marketing program that allows McDonald’s Netherlands to deliver a personalized service by offering vouchers, updated in real-time, tailored to personal taste, weather, time, location and more. adam&eveDDB wins Gold adam&eveDDB won two gold and five silver awards at the Creative Circle Awards. In addition, the agency won Campaign of the Year at the recent Retail Week Awards. Amir for Cannes Amir Kassaei, Chief Creative Officer, DDB Worldwide has been invited to be the President of the Film Lions Jury at the Cannes Lions International Festival of Creativity scheduled to be held from 15 to 21 June 2014. The names of 17 Jury Presidents for 2014 have been announced and consist of some of the industry's brightest minds. Excited at the prospect Amir said, “I look forward to seeing a lot of great work, to have great discussions and to set a signal on what we believe should be the bar for film in the next years.” 3 HotStuff Book Issue (Page 3) Size : (W) 235 X (H) 345 mm The Highlights DDB acquires 22feet in India The founders of 22feet. On 24 February 2014, DDB Group Asia Pacific and Omnicom Group Inc. (NYSE:OMC) announced their acquisition of 22feet in India. One of the most dynamic and leading digital marketing firms in India, 22feet has merged with Tribal Worldwide India to create a new entity known as 22feet Tribal Worldwide which is part of the DDB Mudra Group. Marrying one of the best local digital agencies with one of the best global digital networks gives DDB Mudra’s clients a service offering never before available in India. The merged entity is expected to change the digital marketing solutions landscape in India forever. 22feet Tribal Worldwide provides best-in-class local digital expertise with best-in-class global knowledge which Tribal Worldwide is famous for. It offers its clients end-to-end digital and mobile branding and marketing solutions including strategy and consulting, web designing, web development, media planning, search engine marketing, social media marketing, mobile marketing solutions, mobile application development, mobile couponing and mobile UI. 22feet Tribal Worldwide is spearheaded by Vineet Gupta, Managing Director, Brijesh 4 HotStuff Book Issue (Page 4) Size : (W) 235 X (H) 345 mm Café Coffee Day, Fastrack, Lenovo, Heineken, Kingfisher, Red Bull and Axe. Jacob, Joint Managing Director, and Deepak Nair, Chief Operating Officer. All three, originally from 22feet, now report directly to Madhukar Kamath, Group CEO & Managing Director, DDB Mudra Group. They also work closely with Patrick Rona, President, Chief Digital Officer, DDB APAC & President, Tribal Worldwide APAC and the rest of the Tribal Worldwide network across 42 countries to deliver relevant international learnings to the local market. John Zeigler, Chairman & CEO, DDB Group Asia Pacific, India and Japan, said, “We see this as a strategic move to continue evolving our capabilities in the fast-moving Indian market. DDB Group has accelerated its capabilities to offer clients the best-in-class local digital expertise at 22feet, coupled with best-in-class global knowledge of the Tribal Worldwide network. I believe this is a game-changing event for DDB Mudra Group in India.” 22feet has become India’s benchmark company working with iconic brands such as Madhukar Kamath, Group CEO & Managing Director, DDB Mudra Group, said, “With digital at the heart of DDB Mudra Group’s agenda, we are extremely happy about joining forces with 22feet. I have tremendous respect for Vineet, Brijesh and Deepak, who are focused and determined in what they do. This energy flows into the organization’s talent pool and their work. Under their leadership, in just five years, 22feet has grown leaps and bounds. With this energy and Tribal Worldwide’s global reputation and reach, I’m excited to see what this magic of mergers can create.” Vineet Gupta, Managing Director, 22feet Tribal Worldwide said, “We are extremely excited to be a part of the DDB Group family. At 22feet, we share DDB’s passion for innovation and technology and look forward to delivering best in class digital solutions to our clients across markets, as 22feet Tribal Worldwide.” Brijesh Jacob, Joint Managing Director, 22feet Tribal Worldwide said, “The agencies I have often been in awe of are generally not The Highlights part of the network(s) I admire. In this case, both the agency and the network get double thumbs up from me. Tribal, purely as a name along with its body of work, over the years and across the globe, is truly inspirational. The mix of technology and creativity, which they practice is in line with the thinking we have at 22feet and therefore I think exciting times are in store in terms of the work, the learning and the exposure.” Deepak Nair, COO, 22feet Tribal Worldwide said, “22feet with its immense talent pool and client base is today at an inflection point and strategically very well positioned to leverage the shift towards digital. We are extremely happy with this opportunity to operate on a global canvas, and we look forward to very exciting times ahead, as 22feet Tribal Worldwide.” Meet the Management Team Vineet Gupta, Managing Director Vineet has close to a decade of experience in the Media & Marketing space. In his last assignment as India marketing lead for Microsoft advertising, he led the initiative of driving and maintaining market and brand leadership for the online properties of Microsoft with the Trade Media. Prior to Microsoft, he worked at STAR India Pvt. Ltd. where he was initially responsible for corporate ad sales of its flagship radio business in the Mumbai region and later moved on to market STAR’s multiple channels including STAR World, STAR Movies and STAR One. Brijesh Jacob, Joint Managing Director In 2008, Brand Equity voted Brijesh as one of the Top Creative talents in India below 30 years of age. His career spanned stints with Lowe Lintas & Partners, Mumbai as Creative Director and Grey Worldwide as Executive Creative Director. His work has been featured in leading advertising annals like Campaign Brief's Work and he has won metals at Cannes, Asia Pac, Adfest, New York advertising festival, Promax and the Outdoor Awards. Deepak Nair, COO Deepak’s stint as an entrepreneur began in 2006 with the setting up of White Canvas Communications Pvt. Ltd. and he later followed it up with 22feet in 2009. He began his sales career in 1991 and later shifted to the communication industry with a stint as account director at Miracle Graphics in West Asia. Later, he joined Draft Worldwide’s India operations, leading the New Business Development function with additional responsibilities to build strategic assets for the Govt. of Karnataka, Govt. of Andhra Pradesh, Coffee Board and Infosys Technologies. 5 HotStuff Book Issue (Page 5) Size : (W) 235 X (H) 345 mm The Highlights First ever Brand Experience Bootcamp The maiden edition of the Brand Experience Bootcamp opened at the Four Seasons Hotel in Mumbai on 6 February 2014 with a keynote by Dr. Bhaskar Das, Group CEO, Essel Group and was attended by some of the country's most creative brand heads, marketers, consultants and agency heads. Dr Bhaskar Das, Group CEO, Essel Group A property of EVENTFAQS, it had DDB MudraMax as the Knowledge partner and comprised panel discussions, presentations, workshops, case studies and debates. It addressed the enhancement of experiential brand campaigns to yield maximum benefits in captive environments. Sessions were dedicated to exercising creativity, unleashing opportunities and overcoming challenges in the ‘Captive Audience Marketing’ space. Dr. Das touched upon how marketers need to step back from the clutter of various mediums and tools for marketing and evaluate how best to engage audiences with brand messaging. He also highlighted the opportunities in identifying groups based on various commonalities. Mandeep Malhotra, President, DDB MudraMax - OOH, Retail & Experiential moderated the panel discussion on 'Decoding Captive Environments'. Industry professionals and subject matter experts like Rajendra Kelkar, Senior Centre Director at The Phoenix Mills, G. Sharath Chandra, Chief Revenue Officer of Time OOH and Clyde Daniels, General Manager – Sales at Inox Leisure threw some light on the advantages and opportunities that captive environments offer to some brands and the media that can be used to effectively and efficiently put across a brand message. Mandeep steered the discussion towards the key factors to consider when designing a marketing campaign for a captive audience, the affordability of and pricing strategy for the medium, usage of technology, and generation of ROI from brands. All three panellists stressed on the usage of all key touch Mandeep Malhotra, President, DDB MudraMax OOH, Retail & Experiential points to avoid a static campaign and to win the trust and attention of audiences. The second session was a panel discussion moderated by Samyak Chakraborty, Chief Youth Marketer, DDB Mudra Group, on ‘Engaging Youth in Captive Environments’. Rajiv Mehta, Managing Director, Puma South Asia, Prem Kamath, Executive Vice President & General Manager, Channel V and Siddhartha Roy, Chief Operating Officer, Consumer Business & Allied Services, Hungama spoke about unique behavioural patterns and mind sets of the youth in captive Samyak Chakraborty, Chief Youth Marketer, DDB Mudra Group moderates a panel discussion 6 HotStuff Book Issue (Page 6) Size : (W) 235 X (H) 345 mm The Highlights spaces such as malls, restaurants, lounges, multiplexes, live events, festivals, etc. They discussed how brand associations with various properties affect not only brand value but also the youth’s brand recall, experience, etc. The mediums, opportunities and challenges were discussed along with the important role of technology and social media engagement when it comes to marketing to the youth. The panellists concluded that it’s important to acknowledge that not every brand is youthful and while they want experiences, every platform isn’t creating enough value for the same. Once the discussion was thrown open to the floor, the panellists shared the key characteristics and environments of their properties. Varun Duggirala, Co-founder & Business Head, the Glitch Varun Duggirala, Co-founder & Business Head, the Glitch held the presentation of the day on digital integration, which had case studies highlighting engagement through social media. Giving various examples about the ‘Tweetgun,’ Coke’s gift paper activity, Diesel’s digital flash mob, Lakme Fashion Week’s photo activity, European destination promotions, etc. the significance of digital support to experiential activities was clear. How does one measure a brand’s success? Is the determinant a numerical one which literally counts out the number of sales lead generations, or is it an experiential one where the effectiveness of a brand experience comes into play? This Pratap Bose, COO, DDB Mudra Group moderates a panel discussion question was addressed in an intriguing debate moderated by Pratap Bose, COO, DDB Mudra Group. The panellists included Deepa Thomas, Head Corporate Communications, eBay India and Akshay Mehrotra, Chief Marketing Officer, Future Value Retail. Mehrotra stated that “any revenue spent on promotion and marketing must be justified by a rise in sales, and consecutively in the company's bottom line.” He highlighted, “the importance of creating single goal-centric plans, helps to measure the true impact of one's marketing efforts.” Thomas emphasised the importance of creating customer awareness, getting feedback, giving personalized services, forming unique and non-replicable campaigns and seamlessly integrating customers through different channels like online and on-ground. It was concluded that sales and bottom line is the only true measure of any marketing activity. Nick Hill, UK Director of Sales, SpaceandPeople presented examples of international trends in captive audience marketing and how some of them could fit in the Indian context. By showing viral videos of the successful campaigns, the audience was amazed with the innovative ideas and results. On being questioned in the context of India, where procurement teams play an integral role in evaluating a brand experience, Hill confirmed that this isn’t a challenge in India alone. Ameya Kapnadak, Senior Brand Partner, Interbrand India Nick Hill, UK Director of Sales, SpaceandPeople Ameya Kapnadak of Interbrand India followed up the international trends presentation with a presentation on Brand Experience Design. Kapnadak touched upon brand attributes and characteristics to understand how brand traits could translate into effective experiences. With examples of hotels, tourism, retail brands, digital media, etc. he explained how brands can gain leverage through experiential design. 7 HotStuff Book Issue (Page 7) Size : (W) 235 X (H) 345 mm The Highlights From Sasta to Sunder says ET* Over the years Big Bazaar has scored many firsts. It was the first retailer in the world to open 100 stores within 7 years of inception (faster than even Walmart). It has been amongst the Top 5 most trusted brands in India 5 years in a row. It has a record of having more than 3 million people walking into its stores every week. It has more than 2% of India's population enrolled in its loyalty program. And, importantly enough, for the last 10 years, DDB Mudra has partnered Big Bazaar in this phenomenal growth journey. Now, Big Bazaar has embarked upon what will arguably be 'one more first' in India's marketing history. On 13 March 2014, Kishore Biyani (CEO Future Group) and Madhukar Kamath together launched the 100 crore worth 'Beautiful Ban Raha Hai India' campaign that will re-enforce the leadership position of Big Bazaar by establishing the role its products play in empowering Indians and making their lives 'Beautiful'. The campaign will see DDB Mudra produce 52 (yes, fifty two!) TV commercials with one new commercial going on air every Monday, for the next 52 weeks. The launch happened at a packed press meet which was held at Mudra House. That Mr. Kishore Biyani chose to launch this historic campaign jointly with the agency in its office underlines the respect and confidence he reposes in DDB Mudra Group. The first of the series went on air on 24 March 2014. *Economic Times - 26.03.2014 8 HotStuff Book Issue (Page 8) Size : (W) 235 X (H) 345 mm The Highlights Best Car Commercial of the Year At the CNBC TV18 Overdrive awards held in New Delhi on 31 January 2014, DDB Mudra Group won the Best Car Commercial of the Year award for the 3rd year in a row. The award was for 'Bluetooth God', a TVC created by DDB Mudra Mumbai for Volkswagen Polo. In 2012, it was 'Parsi' and in 2011 'Flyboy' that brought home this award. The Polo was launched in India in 2009 and over time has witnessed constant feature/technological upgrades that make it more desirable and current. The objective was to introduce one such addition - the Bluetooth connectivity feature that offers consumers a hands free talking experience. Taking a cue from the insight that mothers often use fear psychosis as a tool to keep their young ones in check, the commercial showcased a young mother playing a little prank on her unsuspecting son coming back from school by using the Bluetooth feature to play back his father’s voice reprimanding him to finish his homework. The mannerisms of the kid in the TVC delivered in the typical Volkswagen ‘twinkle in the eye’ manner made it relatable and memorable. Little wonder it received (and continues to receive) so much recognition. Top spot for TTK Prestige Mixer Grinder TVC The TTK Prestige Mixer Grinder TVC featuring Aishwarya Rai and Abhishek Bachchan created by DDB Mudra South took the enviable top spot in a survey of all the TV commercials aired in December 2013. The findings were published in The Mint of 28 January 2014. Not only was it ranked the top ad of December 2013, it won against competition like Cadbury’s 5 star, Bournvita, Tata Sky, Pizza Hut, Tata Docomo, Parle Kaccha Mango Bite and Bajaj Discover scoring phenomenally higher on all parameters of likeability, enjoyability and credibility. It also took pole position in Brand Awareness and Brand Recall Index against mammoth's like Vodafone. Top Television Ads in December 2013 And, all this with a sizeably lower share of voice than any of the other brands mentioned earlier. The TTK campaign featuring Bollywood's first couple Abhishek and Aishwarya was a charming, effective and yet seemingly effortless communication. It consisted of six TVCs that showed the celeb couple in their own realm, playing themselves, as they bonded together over culinary delicacies cooked over their favourite Prestige products. The campaign also saw the re-invention of the iconic line Joh Biwi Se Karein Pyaar woh Prestige se kaise karein inkaar that took on a whole new meaning to suit the present day dynamics of young working couples. Awareness Brand recall (%) (%) Ad reach index 1 Prestige Mixer Grinder 64 96 61 2 Cadbury’s Oreo 65 92 60 3 Cadbury’s 5 Star 60 91 55 4 Parle Kaccha Mango Bite 52 88 46 5 Tata Sky 49 89 44 9 The Highlights A Kala Ghoda for Hindustan Times Every year, the nine-day Kala Ghoda Arts Festival takes place in Mumbai from the first Saturday in February till the next Sunday. Since its inception, the Festival has grown exponentially and draws over 150,000 people from all over the city to 350 events over nine days. Tourists from all over the world plan their trip to Mumbai to witness the Kala Ghoda Arts Festival. This year, Hindustan Times announced its newly formed association with Kala Ghoda, a prestigious art property in the city, through some incredibly creative treatment on the city’s landmark billboards at Patel Bridge at Marine Drive, Turner Road, Mahim Causeway and Haji Ali. On Mahim Causeway, a huge cut out of the size 39ft x 35ft was fabricated with RGB tubing. This was the first time, any brand has put such a huge life size cut out on a billboard with RGB LED, which emitted all possible diffused colors in the night, giving a pulsating look to the already vibrant creative. Kudos to DDB MudraMax. South African Tourism goes outdoors Over the years, South African Tourism has witnessed a tremendous increase in Indian tourist arrivals to South Africa. 84,202 Indian tourists have visited South Africa between January and September 2013 which is an increase of 6.2% vis-à-vis the same period last year. The New Year commenced on a high note with the South African Tourism Board announcing an all new outdoor advertisement campaign across 22 cities in India. The campaign ‘Meet South Africa” which commenced on 17 January 2014 was executed by DDB MudraMax and highlighted the diversity of experiences offered by South Africa to Indian travellers. The innovative creatives of the outdoor campaign captured diverse experiences like adventure, wildlife, luxury, among others on offer in the Rainbow Nation. Keeping in mind the various interests of the Indian outbound traveller segments, South African Tourism’s OOH outreach targeted all major metros as well as key Tier II cities like Pune, Ahmedabad, Goa, Chandigarh, Kochi. In addition, the campaign included media mix comprising large format hoardings, bus shelters, mobile vans and ambient media like malls in strategic locations to further enhance consumer outreach. 10 HotStuff Book Issue (Page 10) Size : (W) 235 X (H) 345 mm The Highlights New Joinees Rahul Mathew Shoneeka Ghai has joined DDB Remedy as Creative Director on 9 January 2014 from Mountain Creative where she was the Creative Director. Prior to that, she worked with ADK Fortune (JWT) as Creative Director and Lowe Lintas as Associate Creative Director. She has more than twelve years’ experience in Brand Building, Creative Writing, Copywriting, Ideation to Execution, 360 communication. She also has eight years of Radio Jockey experience for on-air Hindi and English programs including scripting of shows. She has worked on leading brands such as Red FM, Seagrams, Rahul Mathew has joined DDB Mudra West on 6 January 2014 as Creative Head West. He comes from McCann Erickson, Mumbai where he was Executive Creative Director from February 2010. Prior to that, he was the Creative Head at Rediffusion Y&R, Mumbai and Creative Director Young & Rubicam, Kuala Lumpur. He has worked on several leading brands including Marico, Coca-Cola, Onida, Neo Cricket & Sports, Radio Mirchi, Nerolac, Western Union Money Transfer, Reliance Capital, L’Oreal, Cathay Pacific, Pears, Stayfree, ACC, Airtel, Tata Motors, Colgate, Indian Oil, Bank of India, Heinz, Yamaha, LG, Campbell's and Singapore Tourism. Jaipur Literature Festival, Rotary, Yamaha, Nikon Cameras, Honda Brio, Lip Ice (Lip Balm), Hindustan Times, Fever 104FM, Maruti, Future Group Brands and Micromax Mobile Phones. She is an Award winner at well recognized industry platforms like AAAI, Mirchi Kaan and Effies Awards. As an entrepreneur, she also ran a creative boutique, The Creative Bread, offering Brand communication solutions. After graduating with a BA degree in English Literature from Delhi University, she obtained a Diploma in Advertising & Marketing from the YMCA Delhi and a Diploma in TV Production from South Delhi Polytech. Over the years, he has won a huge haul of awards both as writer and creative director at some of the most prestigious global awards shows such as Cannes, Spikes, One Show, Clio, Asia Pacific Adfest, London International Awards, World Press Awards and New York Festival. He has been ranked as the 8th most awarded writer in Asia by Campaign Asia and was responsible for one of the only three Indian commercials to be featured in the 2011 Gunn Report show reel. He has a Bachelor’s degree in Business Studies with Specialisation in Marketing from the College of Business Studies, Delhi University. Shoneeka Ghai Rupesh Sahay has joined DDB Mudra Sony Wega, Mother Dairy, North on 3 February 2014 as Le-Meridien and JK Tyres. His skills Sr. Creative Director. He comes from include knowledge of IBM & McCann Erickson where he was Macintosh, knowledge of Freehand, Creative Director (Art). Prior to that, Adobe Photoshop, Corel Draw & he worked at Rediffusion - Y&R as Adobe Illustrator. His work has won Creative Head, Contract Advertising several awards. as Associate Creative Director and Saatchi & Saatchi as Creative He has a Bachelor of Fine Arts degree Supervisor. He has worked on leading from the Banaras Hindu University. brands such as Coca-Cola, Reebok, Aircel, Videocon, Ireo – Real Estate, GM, Nescafe. Domino’s Pizza, Jaypee Cement, Whirlpool, LG, NIIT, Nokia, Sony Ericsson, Indian Airlines, Rupesh Sahay Indiatimes.com, ICI Paint (Dulux), 11 HotStuff Book Issue (Page 11) Size : (W) 235 X (H) 345 mm The Highlights IAS Trainee Officers visit MICA The Mudra Institute of Communications Ahmedabad (MICA) hosted a campus visit for a group of IAS trainee Officers from Mussoorie on 15 January 2014. The winter study tour called “Bharat Darshan” attempted to provide the trainee officers practical insights on the functioning of noteworthy public and private institutions and the potential role such institutions can play in the economic growth of the country. The campus visit was followed by an orientation session by MICA faculty, Prof. Vaneet Chhibber, Chairperson of Corporate Relations at MICA. Insightful interactive sessions followed with Dr. Nagesh Rao, President and Director of MICA, Professor Arbind Sinha, Professor Subhash Tendle and Professor Pravin Mishra. MICA Prof. Arbind Sinha's session with the IAS trainee officers Dr. Nagesh Rao stated, “The future of IAS officers of India will comprise of dealing with complex, challenging issues and sometimes deriving successful results against all odds. Communication as a strategy plays a key role in such achievements - specifically the ‘Positive Deviance’ approach which recommends a focus on existing solutions within a community, rather than simply stressing about the problem.” MICAns get a glimpse of Pop-Culture and Democracies abroad In mid January 2014 Mudra Institute of Communications Ahmedabad (MICA) invited international scholars and artists under the “Scholar in Residence” program to present sessions on ‘Culture and Communication’. Matthew Pateman, Professor of Contemporary Popular Aesthetics, Head of Humanities Dept., Sheffield Hallam University, UK, along with Harmony Siganporia, Associate Faculty at MICA, presented a session on semiotics. The session was on ‘how culture can be perceived as a series of centres of power and the cultural and territorial peripheries that they seemingly affect; and the power structures defining these two’. Subsequently, Kyle Shepherd and Aryan Kaganof held a session on the conflicts within the South African democracy. Aryan Kaganof is an award-winning film maker and also an artist, novelist and poet from South Africa, noted for the world’s first feature film made on a mobile phone camera, “SMS SUGAR MAN” [2005]. Kyle Shepherd is one of the South Africa’s leading and much awarded progressive Jazz pianists and composers of his generation, who has a well-established record of celebrated solo, trio and quartet performances in South Africa, Japan, China and many European countries. They screened the film “Exhibition of Vandalism”, a documentary film on the vandalism of musical instruments and technical setups at the Zimology Institute, set up by Zim Ngqwana, a music composer. Ngqwana and Shepherd partake in the film, by performing on the broken instruments, as an act of reclaiming their passion for music. 12 HotStuff Book Issue (Page 12) Size : (W) 235 X (H) 345 mm Aryan Kaganof with Assoc. Prof. Harmony Siganporia, MICA Kyle Shepherd's soulful Jazz rendition at MICA The Highlights MDP at MICA From 22 to 24 January 2014, MICA organised a Management Development Program on ‘Winning Over the Minds and Hearts of Customers’ which aimed at gaining more dialled in customers and building more powerful brands in a world with “big data” smart phones, tablets and social networks. The three-day residential MDP was led by Luis Huete, a Professor at IESE Business School (University of Navarra, Madrid) who is a top management consultant, speaker, author and executive coach who has provided training and consulting services to more than 700 companies in 70 countries, including 50% of the firms listed in Spain’s Ibex 35 stock market index. Prof. Huete holds a Law Degree, an MBA from IESE Business School and a DBA from Boston University. He was a Fulbright Scholar and his dissertation on commercial banks’ services strategy was awarded by the Decision Science Institute Award as the best dissertation of the year in 1988. He has worked as a researcher at Harvard Business School developing scientific material and taken part in a research project sponsored by Bell Communications. Prof. Luis Huete “Technology is transforming the profession, though the challenge remains the same: to create brands that are attractive, manage the customer experience through different channels and screens and ultimately gain loyal customers. New technologies open up a world of new possibilities for winning over customers' minds and hearts. Companies today need to ensure that their brand promise, customer experience and the values that underpin their culture are a coherent whole that will enrich the brand in a positive way,” said Prof. Huete. Managing Health Communications The Surrogacy panel, ICMC 2014, MICA. India's first international communication management conference ( ICMC 2014), on 'managing health communication' kicked off on 12 February 2014, at the Mudra Institute of Communications Ahmedabad (MICA). It brought together healthcare providers, communication professionals, marketing experts, policy makers and activists all under one roof. Students from the Pune-based SNDT University and those from EDI, Gandhinagar, PDPU, Gandhinagar, Lady Irwin’s, Delhi and Calorx Teachers University, Ahmedabad also participated. PVRN Iyer, managing trustee at The India Sight Screeners' Foundation who was the chief guest said, "India has found answers to many diseases. Yet, despite the availability of medical facilities, 80-85% of blind people in India could not receive treatment on account of lack of proper communication to reach them.” The inauguration was followed by a 'pharmaceutical industry panel' comprising Dr Shivang Swaminarayan, Healwell, Kalol and Dr Manjul Joshipura, vice-president medical services, Cadila Pharmaceuticals, as key speakers. The post-lunch session discussed 'Health Behavior & Health Education: theory, research and practice'. The final session revolved around surrogacy. Discussions on the following day highlighted the need for holistic health and sensitized people towards useful health related information. The conference discussed several crucial issues in the healthcare sector, such as surrogacy, AIDS and the importance of healthcare communications among others. Rahul Bose on the "Role of Media in making a healthier India" 13 HotStuff Book Issue (Page 13) Size : (W) 235 X (H) 345 mm The Highlights MICA holds Convocation MICA celebrated a landmark event on 29 March 2014. For the first time, MICA had students graduating from all its three major, full-time, residential programmes - Fellow Programme in Management [FPM], Postgraduate Diploma in Management Communications [PGDM- C] and Postgraduate Certificate Programme in Crafting Creative Communications [PGCP-CCC]. The convocation also witnessed the unveiling of the refreshed visual identity of MICA. After the convocation was declared open by Madhukar Kamath, Chairperson of the Mudra Foundation, the diplomas, degrees and certificates were conferred on the graduating students. The bronze, silver and gold medals were also announced, for achieving the highest academic excellence. Thereafter, the year book was released, capturing the essence of nostalgia of the past academic year. The man responsible for accelerating innovative ecosystems within the realm of the internet - Rajan Anandan, Vice President and Managing Director of Google, India, was the Chief Guest for this event. Using the metaphor of an ambitious rocket-ship versus a safe and comfortable sail-boat, Rajan Anandan advised the graduating students to rather be like the former, impatiently ambitious but persistently focused on achieving the results, thus spearheading soon to the fruition of their dreams! Dr. Nagesh Rao, President and Director of MICA spoke of the introduction of the Digital Communications Management specialization option in the past academic year of the PGP batch, the significant placement of students within the same sector, MICA’s first ever international conference - the International Communication Management Conference [ICMC] 2014. He also announced MICA’s decision to offer 50 scholarships to the forthcoming batch of PGDM-C students [2014-2016]. MICA unveils refreshed Visual Identity ‘The School of Ideas’ which has given MICA its unique identity, will continue. The Governing Council of MICA, which consists of industry stalwarts and luminaries from the field of academics, initiated this project in January 2014 and chose Interbrand India, part of the world’s largest brand consulting firm as the partner for the assignment. At its 19th convocation, MICA announced the strengthening of its strategic intent - Leadership in Strategic Marketing and Communication. As a part of this exercise, the institute also unveiled a refreshed visual identity. The refreshed identity is a testament to the evolution of the institute while retaining its distinctness - from dual triangles to multiple spiralling triangles. The tagline 14 HotStuff Book Issue (Page 14) Size : (W) 235 X (H) 345 mm Dr. Nagesh Rao, President and Director, MICA, said, “It is a historic day for MICA. We started in 1991 and evolved over multiple areas of focus – Advertising to Brand Management to Digital Communication Management. Our refreshed identity captures our journey thus far, as well as the way forward based on our strategic intent.” Ashish Mishra, Managing Director, Interbrand India, said, “We used the opportunity to strategically reposition MICA. Our approach was guided by the intent to create higher Brand Value. To do so, we needed to move MICA to a more upstream yet a unique space. The heritage of MICA in the expression side combined well with the strategic marketing area to offer that higher value position. Thus creating the uniqueness of substance and rigor leading up to communication. The identity created thus took inspiration from the most profound principles that explain the science behind all natural art forms – the Fibonacci Series. The visual expression used the earlier identity's triangles arranged on the Fibonacci spiral. The perfection of the triangle represents the accuracy of strategic sciences and the design language of the unlocked triangles is a means to showcase the creativity in communication.” Pecking Order DDB China Group Tops R3 recently conducted a survey on the performance of agencies in China based on in-depth face-to-face interviews with senior marketers on factors such as understanding the Chinese consumer and understanding a client’s business. DDB China Group emerged as No.1 in seven categories. A great achievement, especially as it is its clients who have gave them this honour. This is real recognition of their talent, understanding, insights and service with a smile. DDB Mudra Tops New Business League For the last eleven years, R3 has been keeping track of creative and media agencies’ new business wins and losses across Asia Pacific. This involves connecting with more than forty agencies, and covering more than 4,800 results. Out of 24 of the country's leading agencies, DDB Mudra Group ranked #1 in the new business league in 2013. And, in Malaysia where 18 agencies were ranked, Naga DDB Malaysia also topped the league in 2013. DDB Group Asia Pacific in Agency Report Card DDB Group Asia Pacific received a 'B’ grade rating, second only behind Ogilvy (for the third year in a row) in the Campaign Asia Pacific’s Agency Report Card. The Region continued to challenge Ogilvy, who very narrowly pipped them to the top place with a B+ grade. Given that Ogilvy is the dominant force in the region and more than triple the size of DDB Group Asia Pacific, the incremental difference was indeed tiny. No agency received an 'A' grade. Whilst the Region’s rating was on par with BBDO, JWT, Leo Burnett and McCann, the accompanying write-up on its performance was much better than all of them. DDB Group Asia Pacific was praised on the reorganization of its business model and for offering solutions to business problems rather than pure advertising or communications. Also, for making technology a priority and for their creative accolades, in particular, ‘Smart TXTBKS' extraordinary success across the world. 2013 RECMA Report DDB MudraMax placed third in the RECMA 2013 Report published in the first week of February 2014. The report gives a qualitative assessment for 2013 for all leading media agencies in India, basis two parameters, Vitality and Structure. Maxus India led at No. 1 in the chart and was followed by Mindshare. 15 HotStuff Book Issue (Page 15) Size : (W) 235 X (H) 345 mm Back to the Books Craig Lonnee - On the DDB Group Leadership Dialogue What was the main objective of the GLD workshop? The objective of the Dialogue was to harness the collective energies of the senior management staff of the DDB Mudra Group, with the view to adopting the more unified structure of The Service Profit Chain operating model, as a means to achieve and drive sustainable growth. What exactly is The Service Profit Chain and what are its key components? The Service Profit Chain construct originated from some breakthrough thinking by Professors at the Harvard Business School, which was adopted by Omnicom University as the foundation model for business operations across all Omnicom agencies worldwide. It outlines an operational and behavioral structure, that is led by service deliverables. The main components of the SPC are Internal Service Quality, Employee Satisfaction, Employee Productivity, Employee Loyalty, External Service Value and Client Satisfaction. It seeks to establish a clear link between Loyalty, Profit and Growth and places a high responsibility on the local leadership to drive this. Was this Dialogue meant only for India or have such workshops been carried out in other parts of the world? The Group Leadership Dialogue is an initiative borne out of DDB Group Asia Pacific and has been successfully conducted across several countries throughout the region. It has already achieved success in Korea and China. Under SPC, DDB Group Korea achieved a complete turnaround with the agency subsequently being judged the most improved in the Asia Pacific region in 2011 and later the top agency in the world, based on DDB Voice (DDB’s staff engagement survey). In 2012, DDB Group Korea won a Cannes Lions and was named runner-up Campaign Asia Pacific Creative Agency of the Year. In 2013, I am so proud to say, the agency was crowned Agency of the Year - and is the reigning champion. We are hopeful of launching similar workshops in other regions at some point in the future. Who were the participants in the Mumbai Dialogue? We first organized a workshop in January 2014 for the Senior Management Council and followed this up in March 2014 with a larger group of 50 consisting of all the current and potential leaders of DDB Mudra Group. Our 16 HotStuff Book Issue (Page 16) Size : (W) 235 X (H) 345 mm Craig Lonnee - Chief Development Officer & Regional Talent Management Director – DDB Group Asia Pacific Indian operations are large and across several disciplines and agencies. We wanted to bring together this tremendous talent pool and to harness and leverage the collective intellect of this group to move and drive growth. What was the main content of the Dialogue Workshops? The content and focus of the dialogue was on key issues that emerged from the Organizational Diagnostics that we undertook via three different surveys in 2013: 1. DDB Voice (the Employee Engagement Survey) 2. DDB PULSE and Compass (the Client Engagement Surveys) 3. LAPS (the Leadership Aptitude and Practices Survey) Given our core belief that Creativity is the most powerful force in business and since we are in the business of working with powerful ideas that touch hearts, change minds and build brands, the workshop also focused on the cultural aspects of DDB and the need for THE FOUR FREEDOMS to flourish in order to provide an environment in which creativity leads and business follows. Culture is absolutely important and is made up of core beliefs and values that are universally understood, shared and practiced. It’s about how we do things, what we believe and how we behave – our conviction. It’s what makes our organization different from all others. Back to the Books Could you elaborate a bit on aspects of the DDB culture? Let us start with Bill Bernbach himself who left us a legacy that placed a high value on trust, honesty, priorities are therefore always People, Product and Profit, in that order. What was the methodology employed in the dialogues. integrity, authority, accountability and courage. Bill revolutionized the practice of advertising with his unique brand of humor and respect for the consumer. He believed the best advertising combined creativity with humanity and was always based on valuable insight into human nature and behaviour. He transformed the way we do business by placing it firmly around the core values of ‘Creativity & Humanity’ setting DDB apart from the rest of the industry. In a service business, the only possibility for differentiating one firm from another is to attract the best people, place them in the best working environments, align them to meaningful beliefs and values, inspire them to succeed, perform at high levels and reward them when they do. This emphasis on providing a working environment that allows the free flow The Service Profit Chain provided the bedrock of the conversation. The participants were broken into working groups who formulated the Vision, Mission and Values statement under the overarching structure of the 6 P’s People, Product, Partnerships, Prospecting, Positioning and Performance/Profit. They derived solutions to drive a consistently high performing team, by adopting a belief system that supports THE FOUR FREEDOMS. We also discussed the Agency Operations SCORECARD, its grid and criteria – a self-evaluation of an office’s performance. It is also a means of measuring our success when combined with our Behavioural Change Springboard. So what were the Key Messages you sought to leave behind with the Management team? of creativity is best enshrined in THE FOUR FREEDOMS – The Freedom from Fear, The Freedom to Fail, The Freedom from Chaos and The Freedom to Be. If we live these freedoms, we can ensure that our working environment will help nurture talent and will be a good business practice in the long run. Our management Some of the key messages were: a. Talented people are their number one priority b. Ownership is imbued through culture c. Structures are in place for clear accountability d. Training is a strength e. Performance linked Attrition is encouraged. 17 Best of DDB Worldwide Deutsche Telekom | Life is for Sharing | Saatchi & Saatchi & Tribal Worldwide UK On New Year’s Eve, millions of people across the continent celebrated the arrival of 2014 with dinners, parties and fireworks. Last year, a staggering estimated 1.1 billion photos and videos were shared on social media platforms within a 24-hour period. To strengthen the “Life Is for Sharing” positioning, Deutsche Telekom launched a 90-second film taken from crowd-sourced videos uploaded on Vine and Instagram showing how people across Europe welcomed 2014. Edited through the night, the result was a film sourced from a variety of hashtags, which included #share2014. The film was a successful collaboration between Deutsche Telekom’s two roster agencies: Saatchi & Saatchi and Tribal Worldwide. Both agencies used the power of their 10 markets across Germany, Poland, Hungary, Czech Republic, Slovakia, Austria, Netherlands, Croatia, Montenegro and Macedonia. Hasbro | Trivial Pursuit | DDB Paris DDB Paris launched the latest campaign for Hasbro’s Trivial Pursuit board game. The objective of the game was to answer multiple-choice questions on topics ranging from general knowledge to pop culture with the intent of winning all six wedges to complete the playing piece. The print campaign revealed six prints inspired by iconic images (i.e., a one dollar bill, the pyramids in Egypt, Mount Rushmore, King Kong on the Empire State Building), replaced the main character in each image with a Trivial Pursuit wedge. PepsiCo | Quaker Oats Shanghai Launch | DDB Group Shanghai Quaker Oats installed an interactive 3D display in a number of Shanghai’s highest-traffic areas to launch the new ready-to-drink Quaker Oats product. The OOH campaign ran in subway stations along the city’s top three commercial pit stops – People’s Square, East Nanjing Road and Lujiazui – and used cutting-edge Kinect technology to show celebrity endorser Jimmy Lin holding a Quaker product. As commuters passed by the large display screen Lin vanished and was replaced by a gigantic Quaker Oats drink that danced and mimiced the commuter’s movements. Developed by DDB Group Shanghai, the outdoor campaign was a synergized extension of the Quaker Oats television spot that was run across Shanghai on local TV. 18 WoodGreen Community Services | Single Moms Take Over Celebrity News | DDB Toronto WoodGreen Community Services, one of Toronto’s largest social services agencies launched a thought-provoking communications campaign challenging people to care about those living in poverty as much as they care about celebrities. This pro-bono campaign, aimed to rally support for struggling single mothers and WoodGreen’s Homeward Bound program. Unique in Canada, the award-winning program helps homeless or inadequately housed single mothers earn a tuition-paid college diploma, start a career and achieve economic self-sufficiency.The campaign included television, print, out of home, social and online advertising that drove traffic to WoodGreen’s website. Visitors to the site could watch short testimonial videos from some of the women in WoodGreen’s Homeward Bound program. Website visitors were also invited to sign a petition to encourage provincial funding for the expansion of the Homeward Bound program. Fonterra | We are parents, too | Tribal Worldwide Shanghai Fonterra kicked off a large-scale integrated campaign as the New Zealand dairy giant officially launched its dairy brand Anchor in China. The campaign, created by Tribal Worldwide Shanghai, launched with a New York Lottery | Glory Days | DDB New York Adidas | Nitrocharge Your Game | Tribal Worldwide Amsterdam Tribal Worldwide’s Amsterdam office took home the Favorite Website Award’s 2013 People’s Choice Site of the Year for “Nitrocharge Your Game,” adidas’ interactive web platform. Every year, FWA honors one website with the FWA People’s Choice Award (FWA PCA). The winner is announced after a global competition and is selected by an international public vote from FWA’s 12 “Site of the Month” winners. Over the last year, “Nitrocharge Your Game,” created by Tribal Worldwide Amsterdam and produced by MediaMonks, had already earned FWA’s Site of the Month, Site of the Day, and Mobile of the Day before receiving over 25% of total public votes to take home the 2013 People’s Choice Site of the Year award. “Nitrocharge Your Game” was developed as a part of the integrated campaign to launch the latest soccer shoes by adidas in 2013. Fans could interact with the website, using their mobile phone as the game controller and play an interactive game in which all features of the shoes were revealed. 19 New York Lottery (NYL) launched a new spot, titled “Glory Days,” created by DDB New York. The 30-second commercial for NYL’s Silver Spectacular, a new instant scratch-off game with a top prize of $7,500,000, humorously followed a man who needed a spectacular win in his life to mitigate his realization that his high school glory days on the football field were in the past. Throughout the spot, the main character dramatically recounted a single game from his athletic career in high school to a group of people at a wedding, work and in line at the ticket booth. The man was getting ready to reveal the winning moment of the game, when his wife put a stop to the story - suggesting that it may be time for a new spectacular win in his life. Best of DDB Worldwide Audi Belgium | Using Headhunters to Find Drivers for the Audi A8 | DDB Belgium new tagline, “Anchor, we are parents, too,” targeted Chinese mothers looking for high-quality imported milk products. The ad featured a family of farmers in New Zealand lovingly tending to their herd of cows. The integrated campaign featured two TVCs for different phases, an interactive campaign online and on tablets, as well as experiential events. The new campaign for the Audi A8, a high-end luxury sedan, set out to reach ambitious go-getters. Therefore, Audi Belgium joined forces with the renowned recruitment agency SThree to invite a select group of candidates to participate in an exclusive 24-hour test-drive. The campaign, created by DDB Belgium, launched with the tagline “Don’t call us for a test-drive, our headhunters will call you.” Shared values such as quality and innovation form the basis for this partnership between Audi and SThree. SThree brought the most qualified professionals into contact with high-level companies and used this specialty to help find the perfect test drivers for the new Audi A8. The Audi Contact Center in Belgium then invited the selected candidates for an exclusive 24-hour test-drive. The #testAudiA8 program included posters, print, and online bannering. In addition, email marketing initiatives personally invited each selected profile for a VIP test-drive. Harvey Nichols | Sorry I Spent It on Myself | adam & eve DDB London adam & eve DDB and luxury store Harvey Nichols dreamed up a Christmas gift range called Sorry I Spent It on Myself, made up of low-price goods like: a water-resistant sink plug for £1.13, 100% real-wood toothpicks for 47p, and authentic Lincolnshire gravel for £1.61. The so-called gifts were available in store and on the Harvey Nichols website as of 27 November. adam & eve DDB built a commercial of uncomfortable scenes where gift receivers were perplexed and disappointed by the “gift” they received. Turned out that the gift givers spent all their money on themselves. The full campaign included online films, windows and in-store displays, a downloadable Christmas card from the Harvey Nichols website, and social media using the hashtag #SpentItOn Myself. MetroPCS | #MakeChange | Spike DDB New York MetroPCS and Spike DDB teamed up to produce the “#MakeChange” campaign - a fully integrated program created by Spike DDB to promote MetroPCS’s annual “Leaders and Scholars Program.” In order to participate in #MakeChange, high school juniors and seniors were encouraged to pitch their best idea to better their community for a chance at a $10,000 college scholarship and $10,000 to fund their community service project. To be nominated for Leaders and Scholars, applicants had to upload an idea about how they would make change in their community with their winnings. Up to 20 semifinalists could earn $2,500 for college. But only one of those great ideas would score a sweet $10,000 scholarship and $10,000 more to fund their #MakeChange project. For the first year ever, students were able to complete the application online at http://www.leadersandscholars.com. Print ads appeared in local newspapers such as New York Daily News, am New York, and Metro; the print component also included posters and brochures distributed and displayed in select MetroPCS stores throughout the metropolitan area. 20 Indus Pride | Thematic Campaign | DDB Mudra South, Bangalore India has always had a taste for finer things in life, whether it is for music, the arts or food. Indus Pride is a tribute to this exquisite sense of taste. It also has the distinction of being the first Indian beer to be brewed with authentic Indian spices and the choicest hops to create a taste that is distinctly Indian. Which is why it is believed that the beer is not just ‘Made in India’, but ‘Made for India’. The objective of this campaign was to increase awareness of Indus Pride as an Indian Specialty Beer which is brewed with spice and comes in four variants: Citrusy Coriander I Citrusy Cardamom I Spicy Fennel I Fiery Cinnamon. To differentiate it from regular lagers, the campaign was crafted on the three intrinsic talking points of the brand. Being a surrogate campaign it was artfully crafted with a lot of detailing. Peter England | Wedding Range | DDB Mudra South, Bangalore Peter England wanted to tap into the wedding season and promote awareness about Peter England’s Weddings range. The aim was to convince the consumer that Peter England represented a one stop source for all his wedding needs. The campaign worked around the insight that a wedding is a once in a lifetime occasion. And, to be prepared for this life changing move, one seeks the help, support, advice and guidance of friends and family. Even the to-be bride. And, one’s own self. Peter England becomes one’s wingman who helps prepare for the big day by offering everything that is needed. From Indo-Ethnic to Indo-Western to Western Wear to Wedding Accessories. The creative idea therefore was ‘Preparing you for every step of your big day’. A three ad campaign was run over one and a half months that showed how Peter England helped at various occasions and moments up to the wedding day. Bata | Chali Chali Life | DDB Mudra North Bata wished to break away from its image of being a “comfortable & affordable footwear solution” and to promote itself as a “lifestyle destination” as captured in the tag line “Bata – where life meets style”. Research revealed that its most loyal consumers belong to the 35+ age group while there was a clear gap in the satisfaction levels of those in the 18-30 years bracket. A multi media campaign sought to lower the age of the brand's patrons to address these gaps. The Chali Chali Life TVC captured slice-of-life situations but showed the action only from the waist down. Shot in a contemporary manner and stitched together using fast-paced music, the film encapsulated the journey of life and style travelled by the youth accompanied by Bata and showcased its range of formal, contemporary, casual, party and outdoor adventure shoes via its montage sequences. Star Jalsha | The world’s largest Jalebi | DDB Mudra East Star Jalsha, Bengal’s most popular Bengali GEC wanted an activation idea that would link back to their top TVR show, ‘Tomaye Amaye Miley” in which Nishith, one of the central characters had just won the accolade of ‘The World’s Top Cook.’ To celebrate Nishith’s achievement and further popularize the serial and increase recall called for an innovative activation. Keeping in mind the boundaries of the theme of the show and that it had to be celebratory, it was decided to create the world’s largest ‘Jalebi’ (a Bengali sweet in the form of whorls and spirals). This was especially relevant as Nishith is a sweet-maker in the show and because traditionally Bengalis celebrate with sweets. The event was well popularized and thousands of people, including the stars of the show, assembled at the venue to witness a record-setting phenomenon. After completion, the Jalebi measured 8ft. 2 inches (diameter) and was declared to constitute an official new record by the Limca Book of Records. 21 Best of DDB Mudra Cartoon Network | SUPER TOON AWARDS 2013 | DDB MudraMax Experiential, Mumbai Inorbit Mall | 10th year celebration | DDB Mudra West, Mumbai Inorbit Mall pioneered mall culture in India and on its 10th anniversary, it wished to rekindle its relationship with its target group and promote awareness of its new offerings. The challenge lay in driving footfalls, amidst events and activities elsewhere on Republic Day weekend sales. The campaign was divided into three categories, Food, Fashion and Entertainment and the creatives depicted how Inorbit had been a part of one’s life. A road block was done on the day of the anniversary and four RHS (Right hand side) Full page ads in Bombay Times with no advertisement on the left side. The creatives had a call to action to tweet birthday wishes to Inorbit Mall. These were flashed live on an LCD screen at the mall and the best ones awarded gift vouchers. Nine outdoors sites were taken in and around the mall. Three 60-second radio spots which provided testimonials of how Inorbit played an important landmark in building relationships were aired on 4 radio stations. On ground activities such as a cake cutting ceremony offered fun and engagement with lots of prizes being distributed. Cartoon Network has been the leading kids’ entertainment channel for almost two decades. To engage kids and parents, a new event property was created - an award show titled ‘CN SUPER TOONS’. The pre-hype strategy included canter activities in Delhi, Bangalore and Hyderabad where a plasma screen showcased the innovative award categories in which kids could cast their vote for their favorite toon characters. In Mumbai, Over 6000 invites (one child + one parent) were distributed across schools for a mega event that amplified the Cartoon Network experience. The show opened with a brilliant act called ‘visual poi’. The award categories underlined the traits of the toons and included Badmaash Toon, Biggest Dhamaka, Bhukkad Award, Ha Ha He He Award, Dumb Dumb Award, etc. Cartoon Network characters like Ben Tennyson, Oggy and the Cockroaches, Johnny Bravo, Kris & Kanishk from Roll No 21, Tom & Jerry, The Powerpuff Girls, Scooby Doo etc. performed the latest Bollywood numbers and enthralled with humorous gags. The event was attended by over 9,000 kids and their parents. Tupperware India | Ultimo Steam It | DDB MudraMax Experiential Mumbai Tupperware India, the leader in innovative branded food storage, preparation and serving products leveraged the new year’s resolutions around health to introduce its Ultimo ‘Steam it’ as the ultimate product for all steaming solutions. Steaming maximizes the natural taste and color of food and helps it retain most of its natural nutrients and flavour. ‘Steam it’ helps make nutritious, delicious, light and low-calorie steamed recipes. An office campaign was launched to demonstrate how to make healthy, tasty food using the method of steaming. The activity was designed to break the office monotony by creating interesting and informative short breaks educating office goers on steaming and other Tupperware products, along with fun-games and highlighted the opportunity for empowerment of women. Tupperware’s office campaign ran in 180 corporate offices across eight metro cities and effectively created visibility and awareness about Tupperware. The team created an artistic display rack to introduce the new range of offerings. 22 Best of DDB Mudra Livon Hair Gain | Kyun yeh Zindagi | DDB Mudra North Big Bazaar | Kiddie Club | DDB Mudra West, Mumbai Livon Hair Gain Tonic with Active Root Energisers, is a tested product, trusted by Indians looking for hair fall treatment and hair re-growth. The campaign endeavoured to establish Livon Hair Gain as a credible hair fall solution. The core insight held that hair loss affects a man beyond an ailment, at an emotional level as well, resulting in a loss of confidence leading to further losses in life. Making him look older, holding him back from fully participating in life and gradually even changing his identity, making him feel older than his years. Worsening the problem, the market is replete with solutions ranging from quacks to extreme measures like clinical treatments and transplants. After initial failures with some products, his faith in the category dwindles. The brand sought to overcome this cynicism, offer a solution that helped regain his hair and falling confidence, enabling him to get more out of his life. The TVC “Kyun yeh Zindagi” connected with the consumer emotionally, empathizing with him by communicating through a slice of his own life. It showed a young man facing hair loss, holding himself back from enjoying everyday situations. The idea was to mirror the sufferer’s feelings at important life events when hair loss becomes his biggest disadvantage. It went on to explain why Livon Hair Gain would work, in a clear product demonstration. With over 7% business catering to kids merchandise, Big Bazaar wanted to establish itself as a destination for kids’ shopping. But, how does a brand known for groceries and veggies make a fun and attractive proposition to this age group? To understand their world and speak their language, Big Bazaar formed a Kids Advisory Board of 12 junior brand managers who helped in conceptualize the fun activities which would keep the kids interested in the most relevant offers and prizes. An exclusive kids club was launched which gave each member his/her own card on which to accumulate points by shopping and/or participating in various fun events. Based on the points accumulated, kids got to win exciting prizes. Big Bazaar tied up with Disney for the grand prize, a trip to Disneyland, Hong Kong. Other assured gifts were Disney Princess Academy passes, Big Bazaar gift vouchers etc. Using the payback card proved a smart way to not just maintain a database of this age group but also to reach out to their parents through them. Green Tea My tea has zero calories.* Yours? *Green tea is a zero calorie drink when had without milk or sugar. Consume as part of a healthy and active lifestyle. FEEL LIGHT. FEEL ACTIVE. Lipton Green Tea | Hopscotch | DDB Mudra West, Mumbai Lipton is the world’s no.1 tea brand which has been established for over 100 years and is available in more than 100 countries. Lipton offers a range of exciting green teas that are perfect for health conscious young adults. A zero calorie drink, Green Tea helps you feel light and active even on your busiest days. Lipton’s global campaign was brought to life via the creative idea ‘Brings out your lighter side’. The brand’s global campaign and idea, was brought alive in India with Bollywood star Anushka Sharma. The challenge lay in getting health conscious young adults to switch from their regular tea to Lipton Green Tea. The campaign idea magnified how Lipton Green Tea was the healthier uplift that helped one stay on top of one’s busy day. The media used were TVC – mainly on GEC channels; Outdoor and bus shelters in Bangalore, Mumbai and Delhi. It was also heavily promoted on digital platforms. 23 Q&A &A Matt Broom President International, Doremus Worldwide HotStuff caught up with Matt Broom on his recent visit to Mumbai and got him to speak about Doremus Worldwide Please provide us a brief description of the activities of Doremus Marketing? Do you specialise in any specific niche? Doremus is Omnicom’s business communications specialist. It’s who we are and what we do – and it’s why clients have chosen to partner with us for 110 years. We offer clients in complex and dynamic categories, insights into multiple target audiences and create engaging cross platform programs that advance our clients business. Some of the clients for whom we have done outstanding work include Corning, Thomson Reuters, Hewlett Packard (Enterprise Group) and Visa Commercial. Unlike other agencies that focus exclusively on the marketing of the brand, Doremus focuses on the Business of the Brand®. We view 24 marketing communications as a strategic driver of business outcomes, which is about simplifying complex products and services into compelling brand stories that drive engagement and in turn outcomes. These desired outcomes include but are not limited to: revenue generation, lead generation, establishing industry leadership, enhancing value on Wall Street and redefining business models. Please let us have an overview of your responsibilities as President International. In my role at Doremus, I’m responsible for client solutions, commercial development, network growth, strategic partnerships, acquisitions and building Doremus' reputation worldwide. At its core, it’s about identifying potential global partnerships and extending existing client relationships into new markets. It is a role critical to the company’s initiative to build upon its efforts to service its clients’ global interests. Could you share a success story with us? Corning, the world leader in specialty glass and ceramics needed to build brand awareness and advocacy to generate OEM demand for its latest innovations in a diverse group of verticals and launch the Gorilla Glass brand to consumers. To reposition itself from an invisible ingredient brand to a leader in technology – an enabler of the kind of life that the world demands. We developed a vision video (A Day Made of Glass), supported by an integrated consumer campaign to generate awareness and demand to influence B2B decisions. Q&A Important verticals included technology, telecommunications, automotive and home appliances. To generate interest and stimulate demand among OEM customers for Corning’s latest innovations, we developed a video which went on to become the most-viewed corporate video of all time. “A Day Made of Glass” began life as exceptional content - an inspirational vision of a future made possible by technology and glass. By aggressively seeding the video and actively managing its viral propagation through social media, we made it a genuine phenomenon, with more than 22 million views on YouTube. has become a flag bearer for progress and recognition for B2B communications and Omnicom has continued to recognize and invest in this specialty. The success of the vision video led to an integrated campaign for Gorilla Glass, leveraging the iconic name, the campaign combines two disparate but valuable attributes, amazing durability and stunning beauty, in an instantly recognizable way that reinforces the message with core B2B audiences and consumers alike. We created a social hub for Gorilla Glass and technology aficionados to congregate online and share experiences with the broader community. We used DNA to discern among Corning’s audience where the biggest opportunity was and how best to reach them. It helped us identify new media partners, discover new influencers for PR, new vertical specific opportunities, and redefine the ‘tech influencer’ classification, ultimately honing our media plan to focus on where OEMs and their audiences are based. Complementary to that, we have found ourselves working with clients that have allowed close collaboration, greater access, trust, and an appetite for risk. This has helped us develop the insights we need to create powerful brand expressions for our clients, ones that make a big impact in the marketplace, deposition the competition, and drive measurable business results. Using Nielsen Aided & Unaided Awareness, the results YOY were significant, particularly among the millennial audience. The Campaign was a huge success. Consumers are engaging with Corning® Gorilla® Glass and it has become the fastest-growing product in Corning’s history. Following the launch of the campaign, Corning realized new engagements with some of the world’s largest manufacturers and potential customers: Ford, Electrolux, Whirlpool, Porsche, Intel, Microsoft and the US Navy. We understand that Doremus was named BtoB Magazine's 2012 Mid-sized Top Agency. To what do you attribute this success? Fundamentally, an unrelenting desire to continuously innovate within B2B and advance the category. Doremus Doremus provides a unique and unparalleled understanding into the challenges facing clients in B2B. Our focus on the Business of the Brand has met a previously unmet need in the market, and over the past five years we have been fortunate enough to have seen significant growth – growth in revenue, growth in clients, growth in talent, growth in service offering and proprietary tools. Your website claims that you “make the complex compelling”. How do you do this? What is unique about our approach is the close collaboration of our creative and engagement teams with the strategic planning process. The result is a right-brain, left-brain solution that finds new ways to engage with audiences. We hire senior creative, digital and media talent, often with consumer backgrounds, to challenge the status quo by bringing the restless thinking, strategic insights, and creative excellence usually found in consumer brands to business communications. As a result, we are staffed by award-winning personnel with global experience, strong innovation, and high levels of fluency across business sectors. We draw insights using best of breed technologies, systems and solutions, including our own proprietary tool DNA, giving us a unique perspective into various stakeholders that no other agency can match. In short, our deep insights provide the foundation for delivering our clients’ brands in big, breakthrough ways that transcend disciplines and drive greater results. What is the purpose of your visit to India? What is clear to me is the enormous potential that exists in India. For me, in my role as President International, it is important to understand the opportunities that exist within the country, not only opportunities for current clients to expand and grow into the region but for potential partnerships that can be formed to help support India’s booming corporations tap into the opportunities around the world. Have you conducted business in India in the past and if so, what has been your experience? Yes, we do have a small amount of experience in India, as we had conducted a campaign for the CFA Institute along with DDB Mudra Group. It is a global organisation that conducts accreditation and certification in financial services. More importantly though, we have many other clients whose global growth plans significantly include both China and India. To service their needs we have already expanded our global network and have opened an office in Beijing just eighteen months ago and another in Shanghai a few weeks ago. We are now considering setting up shop in Mumbai also. What are your views on DDB Mudra Group and what is the role it will play for you in future? We consider the DDB Mudra Group as the gold standard in India and feel that we are lucky to have them as our partner. Madhukar Kamath and I go back quite a few years, as we had done the three-year SMP course of the Omnicom University together. So, we share both a business relationship and a special personal chemistry, you could say. As DDB Mudra is a part of the Omnicom Group, it would be a natural decision to incubate our B2B services within this group. It also has the requisite experience at transitioning other agencies with some level of success into India. Apart from these considerations, we feel that there is good scope for us to add value with our offerings in the B2B area to its integrated operations. The Group has some prior experience via the Rapp brand but nonetheless, we see good opportunity for a standalone brand since there is so much big business coming into India and also a significant number of Indian firms that need to be serviced for their international business. 25 HotStuff Book Issue (Page 25) Size : (W) 235 X (H) 345 mm Q&A &A Paul Woolley President & Global COO, CPM International Group of Companies Paul Woolley speaks to HotStuff about the CPM International Group of Companies Please provide us a brief description of the activities of CPM. CPM was purchased by the London advertising agency Davidson Pearce in the mid 1980’s and that business was then purchased by BMP plc who were subsequently purchased by Omnicom in 1989. In the early years, CPM was a single product business – field marketing – in a single country, the UK. That situation changed significantly in the 1990’s when CPM expanded through acquisition and client-led start up into most European markets. In subsequent years, the business evolved both geographical coverage and new products, in response to a vibrant market place and client need. The establishment of Cosine in 2006 gave Diversified Advertising Services (DAS) an alternative networked retail marketing services offering for clients 26 HotStuff Book Issue (Page 26) Size : (W) 235 X (H) 345 mm looking for a more specialised agency. In 2008, one of the largest independent experiential businesses in the UK, TRO, was purchased to respond to the needs of clients to link field marketing into experiential activities. As we go into 2014, the CPM International Group of Companies operates through 30 wholly owned entities and a small select group of affiliate companies in 40 countries in total. We have a presence across all of Western Europe, USA and Asia (Singapore, Hong Kong, Vietnam, Australia, China and India). getting the consumers to experience the brand promise from our clients. We are passionate about growing our clients' brands by using insight to create influence and drive sales. First and foremost, we are in the business of people. It is the essence of what we do - our DNA - delivering our clients’ brands to their customers through our people. We deliver this through 4 key channels; Direct Sales (field marketing); Telemarketing (contact centres); Digital Marketing (online communications) and Experiential Marketing. Both CPM and Cosine provide retail marketing services including merchandising, assisted selling, retail activation and local area marketing for a variety of sectors (FMCG, Food & Beverage, IT and CES). TRO’s offering is around experiential marketing and To give an idea of the size and range of activities we undertake on an annual basis: • CPM will make nearly 20 million face-to-face sales calls in retail across the globe this year. Q&A • Our call centres will handle more distributors, who become more box a broad range of services and products than 9 million inbound and outbound movers). This is very current and we within the Omnicom family offers our sales and customer care calls this year. are seeing new distribution models clients. across the world and particularly in • We will carry out over 800,000 North America. sampling/demonstration days this year. What is the purpose of your visit to India? Modern trade is gaining ground, but we We operate on a single or believe it is still a long way from I have been coming to India on a regular multi-country basis, on either long securing dominance in India and the basis in recent years to work with my term or tactical campaigns. Asia markets which I witnessed myself local MD, Mandeep Singh, and meet in numerous store visits in Delhi in with our clients to understand their Please let us have an overview of January. Brands will need to respond challenges. These visits I really enjoy, as your responsibilities. to this trend and will do so through India is a beautiful country and a utilisation of some of the more phenomenal market in terms of growth I joined a DAS business in 1994, as the advanced tools – online reporting, and opportunities and we are very CFO and through a series of mergers, image recognition, tablet demonstrations active in developing our international acquisitions and disposals joined CPM in store - from quality operators such as clients into the local market. My visits UK as the COO in 2000. As the Group DDB MudraMax and CPM. also present me with the opportunity to of Companies grew, so did the better understand the Indian market opportunity to expand my role and I Consumers are becoming better place and to represent the market came out of the UK business in 2007 educated and more sophisticated. realities at the Group Board. to work within the European There is no better example of this than Management team. In 2012, that role the rapid evolution of mobile phone What are your views on DDB Mudra was expanded to a global remit to technology and the pervasive Smart Group and what is the role it will embrace the SAO role for the Group of Phone usage. The consumer has play for you in future? Companies, commercial and access to information search when operational negotiations, procurement, they want it and certainly during the DDB Mudra is quite rightly a flagship property, acquisitions, joint ventures shopping experience. You don’t need business for Omnicom in India and we and affiliate arrangements. to be in a physical store to buy a have very much enjoyed our product that your friends recommend interactions with Madhukar and his In 2013, the Group Board recognised … it’s a simple click. That leads us into team. If I look at DDB Mudra in the local the growth we were seeing in Asia the whole area of Shopper Marketing Indian market, they clearly have an (which now accounts for 20% of where the new shopper doesn’t follow outstanding offering that encompasses Group revenues and growing) and a single line in the purchase path with both the digital world with the offline I was asked to take on the broader shoppers using a wide variety of world in a manner that is relevant to the responsibility of co-ordinating activities technology literally anytime, anywhere needs of the market place. The main across all three brands in Asia. … and the store is offline. Getting both challenge will be how to respond to the the online and offline world together is new consumer that doesn’t perceive a What are some of the current so very front of mind for our clients in difference between the physical world trends in Trade / Field Marketing? 2014 and how organisations such as and the digital world. The agency that Do you see good scope for this DDB MudraMax and CPM respond to brings a product together to respond to business in India? the challenge of making themselves this will be the winner this year, relevant in this debate will be so very I suspect. We are seeing numerous trends and important. messages from the market place, so I We have started a dialogue with will focus on what we perceive to be The important thing about trends is Madhukar on how we might work the strongest. Firstly, brands need to identifying the ones that will impact on together on an offering to the local have a better integration of their efforts our clients and ensuring that we are market place that gives the DDB Mudra in traditional and modern trade and to relevant to the new world in which they clients access to a global field do that they are reinventing the find themselves. Our response to what marketing network. Whilst at an early traditional distribution models and we are seeing is to create more stage in the conversation, we would like taking responsibility for their brands’ integrated services and to embrace the to think that 2014 is the year that we execution (so a less active role for the collaboration opportunity that such can make this happen. 27 HotStuff Book Issue (Page 27) Size : (W) 235 X (H) 345 mm Thought Leadership Sonal at Tokyo and Berlin HotStuff has learned that you were invited to two prestigious global meetings of DDB Worldwide. Could you please share some details? That’s right. I had the privilege of attending the Bullseye Regional Council meet in Tokyo, on 13 and 14 February 2014. This was followed by a workshop at the prestigious Berlin School of Creative Leadership in the third week of March. What exactly is the Bullseye? It’s an initiative launched by DDB Asia Pacific five years back. Essentially, a system to review prospective submissions to award shows the world over. Initially, Bullseye was devised to improve DDB APAC’s creative standing. It proved to be very effective and was adopted by DDB Worldwide. So now, there are Regional Councils across all regions of the network. Each Council reviews its submissions prior to the top award shows; working together to determine which work should be entered, and which categories the pieces have the best chances of winning. In addition to giving direction on how some good, but unreleased work, that are borderline winners can cross over successfully. This review takes place at least two times per year – the first, timed to coincide with the top regional award shows, and the second, with the international ones. Why is it so important to win Awards? We all feel good when we win something, right? It’s that simple. Awards bring glory to clients and the creative practitioners in equal measure. In tangible terms, I would say awards are indicative of the creative health of an agency. Success at Award shows, both at the local and global level, is one of the best ways to judge just that. This success snowballs to attracting clients who want to do good work, and talent that shares the sentiment. Moreover, every agency in our network is expected to feature in the top three of the creative rankings anyway. And, our wins determine that. Most importantly, they move the profession of creativity forward. So there you have it. of the greatest ideas are also the most simple. I feel these are a few good filters for judging work. So, in the Regional Council meets, we always try to provide constructive suggestions for improvement based on these filters. So that offices can rework and resubmit their materials for further review, and hopefully, greet metals further on. Is there a specific target set for the Region? Last time around, APAC led the DDB network in terms of wins at Cannes. Needless to say, the region’s performance at the Award shows contributes significantly to DDB Worldwide’s success. Having said that, everyone in the network still believes that the region can achieve more to fulfill its creative potential. So, all the creative leaders in the region are aligned to achieve just that. And, we are well on our way to applying greater focus on the detailing of individual pieces, and pushing work that’s ‘good’ to become work ‘great’. Not to mention regain the digital high-ground DDB has traditionally enjoyed. All, directed toward making DDB the true network of the future. And what about the invitation to Berlin School of Creative Leadership? Genuine human insights. Freshness. The “does it make you sit up, notice, and want to share with other people” factor. And, the sheer simplicity. It’s interesting how some I was invited by Amir (Kassaei) to join in a unique creative leaders programme that he’d hosted in Berlin. The workshop ran for 3 days from 20 to 22 March 2014. The idea was to provide us with the skills and the entire spectrum of knowledge needed to shine, not only creatively, but also across all aspects of our business, even as we shape and prepare the DDB Group for innovative and exciting things in the coming years. www.berlin-school.com The workshop had been custom-designed by Roisin Rooney at Catalyst and the Berlin School of Creative Leadership. It covered the complexities, and even the contradictions, of creative leadership. It was highly interactive and enabled us to spend time working on some of the main challenges we face in our business and across the industry. It was a forum where all the invitees got to essay the roles of entrepreneurs, innovators, creative and strategic thinkers who will now lead our businesses successfully into the future. What is the criteria for judging creative work that should be submitted? 28 HotStuff Book Issue (Page 28) Size : (W) 235 X (H) 345 mm Thought Leadership Madhukar Kamath FICCI FLO Awards Madhukar Kamath, Group CEO & Managing Director, DDB Mudra Group was invited to grace the FICCI FLO Exceptional Women Achiever’s Awards 2014 held on 15 March in Mumbai. FLO, the Women’s Wing of FICCI partnered with Golden Maharashtra Development Council for this annual flagship event honoring Exceptional Women Achievers of Maharashtra. H.E Shri K Sankaranarayanan, Hon'ble Governor of Maharashtra was the chief guest. Smt Pratibha Devisingh Patil former President of India was one of the eight women achievers honoured at the function. Madhukar is seen in this picture presenting an award to Nishi Vasudeva, Chairperson and Managing Director (CMD) of Hindustan Petroleum and also the first woman to head a Nav Ratna company. IIT Mumbai Madhukar was also amongst a select group of senior professionals from the corporate sector who shared their rich Pratap Bose 2014 APAC Effie Awards In recognition of his knowledge and perspective, Pratap Bose, COO, DDB Mudra Group was invited to be a judge for the 2014 APAC Effie Awards. The Effie Awards is recognised throughout the industry as the global standard of marketing effectiveness excellence. Organised by the Confederation of the Asian Advertising Agency Associations (CAAAA) and Tenasia Group, the APAC Effie Awards honours the region’s most outstanding marketing communication work that have proven results in meeting strategic objectives. The Effie Judging Round 2 was held on 20 –21 February 2014 in Singapore. The 2-day judging session hosted by Bloomberg, welcomed a diverse group of experienced industry and marketing professionals from around the Asia Pacific region. As a judge, Pratap reviewed some of the most effective marketing communication experiences on the growth strategies employed by their companies with the middle and senior management levels at IIT Mumbai on 27 January 2014. Madhukar circulated the IIM Bangalore case study on Mudra to the participants as a pre read and used Prof Atanu Ghosh's book on 'Strategies for Growth' as the framework for his talk. He used a story telling approach to acquaint the audience with Mudra's growth journey over the past three decades, with the eighties being marked by disruptive growth, the nineties with building a pan India presence and the 2000s seeing a metamorphosis brought about by becoming a fully owned subsidiary of Omnicom/DDB Worldwide. efforts that have run in the Asia Pacific region. He also had the chance to exchange views with fellow industry professionals. FICCI FRAMES 2014 Thereafter, on 13 March 2014 Pratap spoke on ‘Live Events and Experiences: The New Box Office?’ at the landmark 15th edition of FICCI FRAMES 2014, Asia’s largest and most definitive annual global convention on the business of entertainment. Pratap addressed an august gathering of nearly 2,000 Indian and 600 foreign delegates representing the entire gamut of the sector, including Film, Broadcast (TV & Radio), Digital Entertainment, Animation, Gaming, VFX, etc. FICCI is India’s apex body of commerce and has been supporting the cause of the Indian entertainment industry for more than fifteen years. Its reports and surveys are held in high esteem and the organisation works closely with the government and industry towards policy change. Image Courtesy Tenasia Group Pte Ltd/ APAC Effie Awards OOH Conference & Awards Pratap Bose was also one of three keynote speakers at the fourth edition of exchange4media’s OOH Conference & Awards on 20 March 2014 in Gurgaon. 29 HotStuff Book Issue (Page 29) Size : (W) 235 X (H) 345 mm Thought Leadership Samyak Chakrabarty Samyak shares the stage with Dr. Raghuram Rajan, the Governor of the Reserve Bank of India. Since 2010, The Thincquisitive Foundation has partnered with The United Nations Information Centre for India & Bhutan to host the conclave which acts as a common platform for The erudite speakers included Dr Raghuram Rajan, Governor, Reserve Bank of India, Poonam Mahajan, National Secretary, BJP, Anurag Thakur, member of Lok Sabha, Meera Sanyal, president, Liberals India for Good Governance, Parmesh Shahani, head, Godrej India Culture Lab, Imtiaz Ali, film director, Avani Davda, CEO, Tata Starbucks, Bandana Tewari, fashion features director, Vogue India, Prince Manvendra Singh Gohil, founder, Lakshya Trust, Dr Zahir Kazi, president, Anjuman-I-Islam, James Crabtree, Mumbai Bureau Head, Financial Times, Sunil Lalvani, managing director, Blackberry India, Anant Goenka, head-New Media, Indian Express Group and Kumar Ketkar, journalist. Venkat Mallik Amit Kekre Vineet Gupta Venkat Mallik , President RAPP & Tribal Worldwide India was a keynote speaker at the DMAi 2014 Convention in Delhi from 22 – 24 January 2014. The topic of his presentation was around the client agency relationship in the new marketing world. He also moderated a panel discussion at a DMAi Unconference on 27 February 2014 which had about 45 participants including about 20 CMOs. This session had 5 panels each discussing a key question based on a significant new trend. As part of its commitment to produce content led and commercially successful cinema, Viacom18 Motion Pictures has embarked on a process to broad-base the assessment of content. To that end, it constituted an Advisory Council for Content Assessments and in recognition of Amit Kekre’s experience and perception in this field invited him to be a Member of this Council. As a member he will be required to assess and evaluate scripts from time to time. Vineet Gupta, MD, 22feet Tribal Worldwide participated in a Keynote Debate titled The Agency of the Future Advertising or Marketing Solutions organised by Ad:Tech Delhi on 20 March 2014. The other members of the panel included T Gangadhar, MD India, MEC, Sanjay Ramakrishnan, President & Country Head, Neo@OgilvyIndia and Anita Nayyar, CEO, Havas Media Group, India and South Asia. The discussions were moderated by Anjali Hegde, CEO, Reprise Media. Samyak Chakrabarty, Chief Youth Marketer, DDB Mudra Group presided over the 4th annual Young Changemakers Conclave titled ‘Conversations that lead to Change ‘ held on 1 February 2014 in Mumbai. 30 HotStuff Book Issue (Page 30) Size : (W) 235 X (H) 345 mm interaction between young leaders and veterans from a plethora of fields. Guts & Glory Effie 2013 CFO 100 At the Effie 2013 Awards held on 20 January 2014 in Mumbai, a total of 71 awards were given out for effectiveness in marketing and advertising. DDB Mudra won 20 points with one silver for Neutrogena and two bronze for Big Bazaar. At 419 entries this year, the Effie Awards received the highest number of entries in its 13-year history. Effie is the most coveted showcase for effectiveness in marketing and advertising. The Effies are the only awards that are given not only to the agency but also to the client and winning an Effie demonstrates the highest level of leadership in brand communication. Anurag Bansal, CFO, DDB Mudra Group, was featured in the 'India's Top 100 CFO' list. The CFO 100 is an annual initiative to recognise India's finance leaders who have made extraordinary contributions to the corporate world. Through an eminent jury, the CFO India magazine identifies and brings together 100 CFOs who are clearly a cut above the others and honours their achievements in various areas of finance. Campaign for Dignity Awards Exchange4Media OOH Awards DDB MudraMax won two gold, four silver and four bronze awards at the fourth edition of exchange4media’s annual OOH Conference and Awards held on 20 March 2014. In all 58 awards were given away. DDB MudraMax won an award under the Innovative Creation on a New Medium, ten awards in the Creative Awards sub-categories of Entertainment & Media, Public Service & Corporate Social Responsibility, Consumer Durables, Hospitality Travel & Leisure and Others. It also picked up a Synergy Award. IAA Olive Crown Awards 2014 DDB Mudra Group bagged the ‘Green Brand of the Year - Silver’ title at the IAA Olive Crown Awards 2014, winners of which were announced at a ceremony in Mumbai on 14 March 2014. The Helpdesk campaign for Aarambh won silver metal and Sanuree Gomes (ex-DDB Mudra Group) won a gold metal for Young Green Art Director of the Year. The winners of the first edition of the Campaign for Dignity Awards were announced in Mumbai on 1 March 2014. The Campaign for Dignity Awards was co-created by the Dignity Foundation and Campaign India. The brief was to create a print ad that encourages and inspires people to treat the elderly with dignity. At least one member of the team entering the ad had to be under 30 years of age. DDB Mudra Bangalore bagged a Bronze for its campaign titled, Wanted/ Lost/Missing. The jury comprised Abhijit Avasthi, NCD, Ogilvy & Mather; Amer Jaleel, NCD, Lowe Lintas and Partners; Ashish Chakravarty, NCD, Contract Advertising; Josy Paul, chairman and CCO, BBDO India; Raj Kamble, CCO, Strawberryfrog India; and Gokul Krishnamurthy, editor, Campaign India. 31 HotStuff Book Issue (Page 31) Size : (W) 235 X (H) 345 mm Media Spotilight Economic Times, 5 March 2014 Hindustan Times, 23 February 2014 Afaqs Reporter, 15 March 2014 Point of Purchase, February 2014 Business Line, 28 February 2014 Mail Today, 10 March 2014 Economic Times, 22 January 2014 32 HotStuff Book Issue (Page 32) Size : (W) 235 X (H) 345 mm Campaign India, 10 January 2014 Last Word Accentuating the Positive Anyone who reads discussion forums or product review sites is familiar with the phenomenon that the majority of online posts seem to be critical or negative. Psychologists tell us this is to be expected: most of our thoughts are negative. Hence, we dwell on what went wrong – or could go wrong – more than we enjoy our successes. Social media can contribute to this negativity epidemic by exposing us to more negative commentary.. A startup, PositiveTALK, is seeking to counter this trajectory by combining advanced analytics, gamification, and old-fashioned positive reinforcement to make the online world a happier place. It does so by calculating a daily PositiveTALK Score for people, places, companies and brands online, using positive/negative sentiment analysis of posts, comments and tweets, and other analytic factors. PositiveTALK then presents the information in a useful way and offers tools and analysis for how to improve positivity. The initial PositiveTALK products are apps, now available in both web-and mobile-based versions. Implications – For social marketers, dealing with online negativity can be a pervasive challenge. A bad brand experience may incense a customer enough to speak out, while a positive brand experience is easily brushed off as meeting baseline expectations, so negative posts can disproportionately represent bad brand experiences. The PositiveTALK tools and analytics can be adopted by marketers to monitor and act upon significant trends in their brands’ PositiveTALK score, enough to impact overall brand health and determine the need to amplify positive sentiments. Please contact John.Clark@tribalworldwide.com for more information Editor - Pilloo Mullan | Content Coordination - Neeti Nayak and Dipaali Bhosle | Cover Design - Robin Thomas, DDB Mudra South | Design Consultant - Pradeep Debnath, Interbrand India | Artwork & Print Production - Chandrashekhar Deshmukh, Gutenberg Networks India H tStuff A HotStuff Book Issue (Cover Front Back) Open Size : (W) 472 X (H) 345 mm n e w s l e t t e r f r o m D D B M u d r a G r o u p - I s s u e 1 , 2 0 1 4
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