breaking b-school boundaries - Neeley School of Business

Transcription

breaking b-school boundaries - Neeley School of Business
VOLUME 17, ISSUE 1
MAGAZINE OF THE NEELEY SCHOOL OF BUSINESS AT TCU
BREAKING B-SCHOOL BOUNDARIES
Business today isn’t confined to walls, buildings or even countries.
We may do our work in front of computer screens, but our vision knows no limits.
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Contents
2015 • VOLUME 17, ISSUE 1
CONNECT WITH US
3
Facebook.com/
NeeleySchoolofBusinessatTCU
@NeeleySchoolTCU
YouTube.com/
TCUNeeleySchool
Dean
O. Homer Erekson
John V. Roach Dean
Associate Deans
William L. Cron
Sr. Associate Dean, Graduate
Programs and Research
J. Vaughn and Evelyne H.
Wilson Professor in Business
Ray Pfeiffer
Associate Dean,
Undergraduate Programs
16
Breaking B-School Boundaries
Students have the agility and confidence to be
innovators and make a positive impact on the world.
10 Business Acumen: The Best RX for a
Erin Smutz, Creative Director
Hale and Hearty Health Care Industry
Jeff Waite, Director
Never has business expertise been more important
for health care students and practitioners.
Photography
Dear World
Elaine Cole
B.J. Lacasse
Christina Mihov
Erin Smutz
Fabiana Van Lente
Leo Wesson
© 2015 TCU Neeley School of Business
3 SPECIAL SECTION
4 Putting Passion to Work in the World
Neeley magazine produced
by Neeley Marketing and
Communications
Elaine Cole, Editor and
Sr. Writer
TCU Neeley School of Business
TCU Box 298530
Fort Worth, TX 76129
neeleynews@tcu.edu
www.neeley.tcu.edu
2 Dean's Message
16 Think Big. Think Global.
Business students must have a global perspective
to meet the demand for international partnerships
and assignments in an interconnected world.
24 Changing the World through Technology,
Innovation and Entrepreneurship
On the Cover
As part of TCU’s Richards Barrentine Values and
Ventures® competition April 10-11, Dear World visited
campus with their unique message-on-skin portrait
and storytelling project. Students, faculty and staff
were encouraged to write a message and pose for
a portrait to share their story. Part business/art
project/social experiment, Dear World travels the
globe to unite people through pictures with stories
of hope, struggle and a brighter day. Their work has
been featured on the Today Show, CNN, PBS and in
the Washington Post, The New York Times and USA
Today. Dear World’s interactive keynote speech
and portrait shoot explores the subtle and powerful
connections of colleagues, strangers, friends and
family at conventions, leadership retreats and on
college campuses around the world. For more
information, visit www.dearworld.me.
Successful businesses are turning our global
economy into connected communities with a
shared purpose.
26 Gifts
28 News at Neeley
35 Neeley by the Numbers
36 Class Notes
40 On the Scene
Volume 17, Issue 1 | Neeley School of Business at TCU
1
DEAN'S MESSAGE
Dean Homer Erekson discusses the future of the Neeley School of Business with undergraduate business students in the Rees-Jones Hall incubator lab.
Life Not in a Cubicle
Some of our graduates start their careers working in a cubicle environment. The cubicle was designed as an “Action
Office” in the 1960s by Robert Propst for the Herman Miller Company. A 2014 article in wired.com entitled “The Cubicle
You Call Hell Was Designed to Set You Free” stated that Propst envisioned the cubicle environment not to be overly
stylized and limiting, but rather to promote flexibility and adaptability. In some cases today that is likely the case, but in
others, not at all.
No matter the design, a cubicle cannot keep the world out. The nature of most business problems today has a global
dimension. Moreover, technology provides links and gateways for all business people to connect to the world.
At the Neeley School, we are not just solving the problems of business, but rather impacting the problems of the
world. In this issue of the Neeley magazine, we focus on the impact our students, faculty and alumni have on addressing
global challenges in business and society.
We are changing the world!
O. Homer Erekson
John V. Roach Dean
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Neeley School of Business at TCU | Volume 17, Issue 1
Business today isn’t confined to walls, buildings or even
countries. We may do our work in front of computer screens,
but our vision knows no limits.
By Elaine Cole
We are doers, dreamers, trailblazers. We look beyond walls to the world. We seek answers and solve problems, including
problems no one else knows about yet. As educators, students and business professionals, we see how globalization is
creating unprecedented opportunity as well as challenges, and we make sure that we are equipped to respond swiftly,
intelligently and courageously.
Like business, business education is ever-changing with a robust culture of innovation that encourages critical thinking,
imaginative solutions and ideas that break boundaries. Our students learn how to discern, discover and solve complex
problems, to think on their feet and on their own. Our professors connect with other like-minded innovators to rigorously
test, share and promote unique insights and solutions that make business better. Our alumni put their hard-earned knowledge
and skills to work for companies that span the globe, products that define the future, services that heal and ventures that
share their values for the greater good.
In the pages that follow are examples of how the Neeley School is reimagining the way business is both taught and
practiced, inside four walls and in all corners of the world.
Volume 17, Issue 1 | Neeley School of Business at TCU
3
Putting
Passion to
Work in
the World
By Elaine Cole
How does a business school determine
the future? By teaching students
to address the social, ethical and
environmental impacts of their future
careers; by encouraging students and
alumni to address global challenges
rather than contributing to them; and by
championing businesses based not just
on their financial success but on their
ethics, their passion and their ability to
influence positive global change.
“When you look at innovation, creating
new ideas that have a powerful impact on
society is what it is all about,” O. Homer
Erekson, the John V. Roach Dean of the
Neeley School, said. “Whether our students
go into business for someone else or are
entrepreneurs, they know they have the
agility and confidence to be innovators and
make a positive impact on the world.”
The Ripple Effects of Corporate
Citizenship
Corporate citizenship is no longer an
idealistic dream; it is a real practice that is
expected of businesses around the world
and manifested by the best companies, the
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Neeley School of Business at TCU | Volume 17, Issue 1
TCU junior Patrick Hollinger's impact project helps raise
money to build a home and classroom for children in Zambia.
best business schools and the best business
students.
Neeley School students use their business
acumen to impact organizations around the
globe. For their impact project for the BNSF
Next Generation Leadership Program,
TCU juniors Patrick Hollinger, Mackenzie
Carmichael and Jessica Nailor are raising
money to build a home and classroom in
Zambia.
“In alignment with the BNSF Next
Generation Leadership Program’s goal to
create leaders in the business community,
creating a Life Vision home is the perfect
way to leave a lasting legacy in Zambia and
empower the older children of Zambia to be
the country’s next leaders,” Patrick said. He
and his classmates hope to raise $110,000
for a home for eight older children in an
environment that encourages independence
and self-sufficiency, and $50,000 for a
classroom for 20 eighth graders.
Patrick initiated the project because he
and his family have visited and served
the orphan children of Zambia through a
partnership with Family Legacy Missions
International.
“Children who join the Tree of Life
Village leave circumstances of neglect and
starvation to receive educational, physical
and spiritual support that will dramatically
change their future,” Patrick explained of
his drive to help children half a world away
using his business leadership skills. “These
older kids are passionate about being the
next generation of leaders in Zambia and
transforming Zambia over the next 50
years.”
Students in the Neeley Fellows program
honed in on the world problem of hunger.
They tirelessly packed 10,172 meals for
Stop Hunger Now. The shipment was sent
to Evangelical Alliance of Guatemala,
which provides food, schooling, counseling
programs, medical clinics, protection
and vocational training to more than
12,000 children in 40 schools throughout
Guatemala.
Corporate citizenship doesn’t begin and
end with nonprofit organizations. TCU
Energy MBA students got a positive and
proactive look at how Shell is implementing
the most promising clean energy technology
in the world when they visited Shell’s
Peterhead station in Scotland. The world’s
first power station to host full-scale carbon
capture and storage on a commercial
scale, Peterhead will power half a million
homes with clean electricity and almost no
greenhouse emission footprint.
The Business Solution to Poverty
Garry Bruton, professor of management,
entrepreneurship and leadership, studies
how business can be a solution to poverty.
He takes TCU students to China, Peru
and South Africa to experience different
Neeley Fellows honors students packed 10,172 meals and sent them to Guatemala as part of Stop Hunger Now
Dallas/Fort Worth.
RESEARCH
Impoverished Entrepreneurs: Who Can They Trust?
“Trust among the poor can result in unwise credit decisions or limit them to working solely within their
circle of family and friends.”
The base of the pyramid includes
more than 4 billion people in the world
who live on less than $2 a day. Many
of those hope to break the binds of
poverty through entrepreneurship.
Garry Bruton, professor of
management, entrepreneurship
and leadership, studies many issues
surrounding entrepreneurship among
impoverished people in Africa and China. The
focus of one study explores trust among entrepreneurs at the base
of the pyramid.
In Swaziland, the African nation with the highest number of
HIV-AIDS diagnoses and one of the highest levels of poverty in the
world, Bruton is studying trust among informal traders.
“Scholars typically think of trust as being a good thing among
entrepreneurs, especially as institutions such as legal systems grow
weaker,” Bruton said. “But my research finds that trust among the
poorest individuals can lead to bad decisions, such as allowing
a credit line for goods. This is particularly serious since there are
limited ways to recover from such decisions.”
Along those same lines, Bruton’s research among the poor in
China examines the role of family ties and networking.
“The source of financing among China’s poor is actually more
complex and varied than among families in developed economies.
In societies in which there are weak legal protections there is
often no recourse when contracts or understandings are violated,”
Bruton stated. “The result is that families and friends become
critical in providing not just financial resources but also commerce.
Entrepreneurs end up limiting their business to those they know.
Therefore, understanding networking among the poor is vital to
global business development.”
Volume 17, Issue 1 | Neeley School of Business at TCU
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ALUMNI PROFILE
“To be a successful entrepreneur, stay
naïve and keep the negative noise
away. Give yourself permission to fail.
Stay creative and keep asking ‘What if?’”
Jason Foster BBA ’96
Founder, Replenish Bottling
Two thirds of the people in
the world live in poverty
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Neeley School of Business at TCU | Volume 17, Issue 1
Jason Foster’s invention is not taking up much retail shelf space, and
that’s the way he likes it. The inventor of Replenish, a reusable bottle
that connects to a concentrate refill pod for a new line of cleaners called
CleanPath, designed the bottles to not only be environmentally friendly
and reusable – just add water – he also designed them for optimal shelf
space. That innovative approach to package design made Walmart take
notice and stock his product in stores across America.
Not bad for a finance major turned actor turned inventor.
“Innovation, or doing anything new for that matter, is difficult. You
have to embrace uncertainty. For me, that was leaving a career on Wall
Street,” Jason said. “I always wanted to pursue writing or acting, so I
moved to LA. Little did I know that would lead me to invent Replenish,
an idea I had while ironing my shirts. I wondered why there isn’t a
reusable bottle that mixes concentrate with water so I can make more
ironing spray. Eventually, I realized my idea was bigger than just ironing
spray. Many of the products we buy and use every day are 90 percent
water.”
It took years, and a lot of people and companies told him it would
never work, but Jason finally found manufacturers to build Replenish.
“You have to ask yourself, am I ready to take risks? Do I trust my
creativity to deal with obstacles? Will I persevere? Am I inspired? Even if
you say yes, there will be days when you are lost. But that’s the creative
process. You learn composure,” Jason said.
Jason spoke to a class of TCU students in the fall and began his
presentation with a slide that said: “Warning, this presentation is full of
hope, simple ideas and common sense, and is therefore controversial.”
He told the class that he was driven to develop Replenish because he
didn’t want to be stuck in a disposable world.
“Future generations will ask: ‘You threw that bottle away?’” Jason
said to the students. “Replenish has the chance to usher in a new era
of product design built on reuse, a virtue that is not only good for the
environment but good for business as well.”
business cultures in impoverished contexts.
He travels to Morocco, Ethiopia, Nepal and
Peru to conduct workshops to help local
scholars improve their research, and partners
with international faculty to ensure that his
research accurately sees and interprets the
world in a realistic manner.
“Two thirds of the people in the
world live in poverty,” Bruton stated.
“The solution to poverty will come by
empowering those who live in these
conditions to change the setting themselves
by encouraging entrepreneurship. I hope to
help Neeley students see business as more
than just a way to make the most money, but
instead as a way to create a better world by
providing good jobs that result in positive
change.”
While Bruton’s research covers a broad
range of global issues, most of it focuses
on how entrepreneurship can be employed
to address the problems at the base of the
pyramid.
“I’m trying to better understand how
entrepreneurs and corporations compete for
financial success in countries that have rapid
institutional change, constrained resources
and weak legal systems,” Bruton said. “Part
of the desire to understand this situation is
that I believe people should be able to expect
social justice. They should have access to all
they can in life if they work hard.”
David Gras, assistant professor of
strategy and entrepreneurship, combines
his research with curriculum in his social
entrepreneurship class. Gras has traveled to
Ethiopia, India, Peru and Brazil to gain firsthand knowledge of entrepreneurship at the
base of the pyramid.
Last semester, he challenged students
to create jobs for destitute women in
Ethiopia. They researched, brainstormed
and constructed a plan to design jewelry
and headbands that the women could then
create. When the products were ready for
market, they negotiated with TCU Barnes &
Noble for prime retail space.
“By incorporating my research into the
classroom, I’m able to educate students on
different types of businesses around the
Our students have
the agility and
confidence to be
innovators and
make a positive
impact on the
world.”
- O. Homer Erekson
globe and different ways of starting and
running a business,” Gras said. “It not only
gives them a real-world understanding of the
opportunities, challenges and issues facing
social entrepreneurs around the world, it
helps them recognize the values-centered
entrepreneurial potential within themselves
and others.”
Senior Alessandra Papini said the class
opened her eyes. “Dr. Gras showed us many
examples of businesses that amazed me
with how they came up with ideas to impact
so many people. It helped me see how
other people have become successful by
implementing a business plan with meaning
to it.”
Balancing Profit with Social
Impact
Business plans with meaning are what set
apart the Neeley School’s annual Richards
Barrentine Values and Ventures® Business
Plan Competition, now in its fifth year.
College students from across the U.S.
and around the world come to TCU to
present innovative plans that demonstrate
a societal or environmental need that can
be filled by a profitable business. Dozens
of viable, successful businesses have
been implemented as a result of Values
and Ventures®, from Texas to California,
Tennessee to Washington D.C. and Scotland
to Mexico.
TCU MBA students volunteer at a day care center
in South Africa each year.
Studying businesses in impoverished areas of
South Africa is part of the TCU MBA curriculum.
Students in David Gras’ class designed and marketed
jewelry, headbands and soap for Ethiopian women.
Energy MBA students visited Shell’s Peterhead station in Scotland.
Volume 17, Issue 1 | Neeley School of Business at TCU
7
ALUMNI PROFILE
“All people in the world should have fair and indiscriminate
access to health services, clean water and nutrition.”
Anna Kruhavets MBA ’09
Program Finance Associate, Global Fund to Fight AIDS,
Tuberculosis and Malaria
Anna Kruhavets is using her skills in finance, strategy and management to
combat the three deadliest diseases in the developing world.
The Global Fund to Fight AIDS, Tuberculosis and Malaria, based in Geneva,
Switzerland, raises and invests approximately $4 billion a year in programs led
by national experts. Anna is the finance officer for a diverse portfolio of grants in
South and East Asia and Eastern Europe. Each portfolio is managed by a team of
public health, finance, procurement, legal and general management experts. She
reviews funding requests, negotiates grant budgets, assesses grant risks, proposes
mitigation measures and analyzes grant performance.
"The causes that are important to me are greatly influenced by my work," Anna
said. "In many places children still die of infections easily treated in the U.S. and
Europe. State hospitals look like sets for horror movies. And status, occupation,
gender and sexual orientation determine access to basic health care. This is very
real and very ugly. The Global Fund has contributed to a significant reduction of
these diseases and saved many lives. I am proud to contribute to this tremendous
effort.”
Anna’s work with the Global Fund began after she graduated with her MBA
from TCU and returned to her home country of Belarus. While there, she worked
with the United Nations Development Programme to implement grants from the
Global Fund. As she learned more about the Global Fund, she developed an interest
in international development finance. Working on team projects with her TCU
classmates gave her excellent experience for the diverse environment of the Global
Fund, with a staff that represents more than 100 countries.
“Don’t underestimate ‘soft courses’ like people management or negotiations,
because you have to sell your ideas, and motivate and persuade people to follow
you," Anna said. "Also, be open to opportunities outside the private sector, because
the not-for-profit sector also offers a lot of exciting and rewarding experiences.”
This year, students from San Diego State
University won $25,000 for their plan for
W.E. Do Good™, which provides a low-cost,
human-powered, portable machine to help
farmers in Africa harvest the teff grain.
“Placing first in such a prestigious event
has put us in a position to start impacting the
lives of so many people living in poverty,”
team leader Peter Morrill said. “The positive
feedback we received from competing
schools, judges and TCU's amazing staff
has reinforced my passion to continue doing
good.”
“This is not an academic exercise,” Ray
Smilor said of the competition. “These
students actually have concrete ideas for
products or services that people want and
need. They want to improve the quality of
life for other people, and they want to do it
with a business that is vibrant and dynamic
and purposeful.” Smilor is the Robert and
Edith Schumacher Executive Faculty Fellow
in Innovation and Technology at the Neeley
School.
TCU students Nik Hall and Garrett Adair
won $2,500 in the Values and Ventures®
competition for VitiFive custom gummy
vitamins delivered monthly by subscription,
with a portion of the profits designated to
nonprofit organizations chosen by customers.
“Entrepreneurs are trailblazers, we want
to change the world for the better,” Nik
said. “To do that, you have to either invent
something or innovate from other ideas.
We didn’t invent the vitamin and we didn’t
invent the subscription model, but we did
invent the first custom gummy vitamin pack
online with a subscription model.”
Garrett said starting VitiFive with Nik
is one of his proudest accomplishments at
TCU.
“I know the word passion is overused,
but everything I did before VitiFive I wasn’t
truly passionate about,” he said. “I am so
thankful to win funding as part of Values and
Ventures®. Nik and I are excited to commit
100 percent of our time to VitiFive this
summer.”
The Values and Ventures® program shows
the world that TCU champions values as
the best way to do business. More and more
students believe that the way to improve the
future is through businesses that fuel social
and environmental change. Rather than
looking at what they gain from the world as
a result of their business degrees, students
are looking at the positive impacts they can
make on the world.
RESEARCH
Can Family Help Impoverished Entrepreneurs Be Successful?
“To deeply understand what makes a business at the base of the pyramid successful, we must better
understand the cast of characters around the entrepreneurs.”
David Gras, assistant professor
of strategy and entrepreneurship,
focuses his research primarily on
the antecedents of microenterprise
performance in developing countries.
His recent work explores the ways
in which family members impact
businesses among the poor.
In “Bric by Bric: The Role of the Family
Household in Sustaining a Venture in
Impoverished Indian Slums,” forthcoming in Journal of Business
Venturing, Gras and co-author Robert Nason look at how family
members play an influential role on entrepreneurial activity among
impoverished people.
“Within developed contexts, we often focus attention on
the lone-wolf entrepreneurs who pull themselves up by their
bootstraps,” Gras said. “But with our research into developing
contexts, we see entrepreneurs’ heavy reliance on family members
to identify opportunities, gather resources and even run the
businesses.”
Gras’ research extended to small micro-enterprises in India
operating in a diverse range of industries from kirana stores
(akin to small convenience stores) to tailoring to operating
rickshaws. Most are run out of the household, often without a
separate room, creating weak boundaries separating the family
household from the business operations. In this deeply embedded
context, his research shows that the family household is an
informal institutional force in impoverished settings, and that
the characteristics of the household, such as diversity and shared
business experience, influence firm performance.
“Bric by Bric: The Role of the Family Household in Sustaining a Venture in
Impoverished Indian Slums” D. Gras and R. Nason. Journal of Business Venturing
(forthcoming)
Entrepreneurs are
trailblazers. We want
to change the world
for the better.”
- Nik Hall
San Diego State University won $25,000 for their plan for W.E. Do Good™, which
provides a low-cost, human-powered, portable machine to help farmers in Africa
harvest the teff grain.
TCU students Garrett Adair and Nik Hall won $2,500 in the Values and Ventures®
competition for VitiFive custom gummy vitamins delivered monthly by subscription.
Volume 17, Issue 1 | Neeley School of Business at TCU
9
Dr. Keith Argenbright conducts a tour of the new Moncrief Cancer Institute as part of the Survey of Health Care course he teaches at TCU.
10
Neeley School of Business at TCU | Volume 17, Issue 1
BUSINESS ACUMEN:
The Best
for a Hale and
Hearty Health Care
Industry
By Elaine Cole
N
ever has business expertise been
more important for health care
students and practitioners.
The health care industry, as vital as it is to the world’s health and well-being, is
complex, unwieldy and imperfect. We can’t just slap a bandage on it and hope it
heals. Health care practitioners and executives must engage, adapt and innovate.
They must be able to weigh market strategies, evaluate functions, improve
performance and, most importantly, have a strong vision for the future and the
leadership to take us there.
The Neeley School is demonstrating leadership and creativity by delivering
several health care programs to meet this unique demand, including a continuing
partnership with UNT Health Science Center, an MBA for Health Care Professionals
set to launch in 2016 and a new physician program with Cook Children’s Health
Care System.
“Since health care represents 17 percent of our economy and growing, it
becomes increasingly critical to educate the entire workforce on its challenges and
opportunities,” said Keith Argenbright, director of the Moncrief Cancer Institute
and distinguished teaching professor at UT Southwestern. A respected physician,
Argenbright teaches the new Survey of Health Care course in the TCU MBA
program, which introduces non-medical graduate business students to the intricacies
of the health care industry.
Volume 17, Issue 1 | Neeley School of Business at TCU
11
ALUMNI PROFILE
Taking Responsibility for Health
Care Leadership
Four years ago the Neeley School
partnered with the School of Public Health
at the University of North Texas Health
Science Center so students in both graduate
programs could take courses on each
other’s campus to better prepare them for
management careers in health care. The
TCU MBA, both full-time and part-time,
offers an industry emphasis in health care
with electives designed to prepare graduate
students for careers in health, medicine and
pharmaceuticals.
As a health care practitioner and
executive, Argenbright brings active,
real-time, real-world experience to class.
He covers the strengths and weaknesses
of the U.S. health care system, how health
care leaders are created and chosen, the
Affordable Care Act, accountable health
care and other vital topics.
It is critical for future
business leaders to
not only understand
the complex health
care industry, but
provide innovative
solutions that will
remedy the ongoing
challenges of access,
cost and quality.”
- Keith Argenbright
“Everything is changing for doctors. In
the past a doctor could set up his or her
practice and operate fairly independently,
but today health care is much more
coordinated to improve the quality of care,”
Bill Cron, senior associate dean of graduate
programs, said. “It doesn’t take just one
doctor, it takes a team, because doctors have
to coordinate across areas, departments
and entities to manage their business. The
complexity has exploded.”
“Medicine used to be a cottage industry.
That’s how I started my practice 28 years
12
Neeley School of Business at TCU | Volume 17, Issue 1
“I love to develop
leaders to thrive in
their roles. It is very
gratifying to guide
people to achieve
success and see the
positive impact
they have in the
organization and
community.”
Ellen Pitcher EMBA ’05
Chief Nursing Officer, Baylor All Saints Medical Center
at Fort Worth
Ellen Pitcher was led to a career in health care because she has a passion to
serve, especially after watching her two aunts who were nurses. Just a year into her
own nursing career at Parkland, Ellen applied for a leadership position so she could
support the health care team. She has since served ten years as a manager, 15 as a
nursing director and 11 as chief nursing officer.
She decided to deepen her education and experience through the TCU Executive
MBA program to help her tackle the multiple issues and challenges of her
leadership position in health care.
“I chose the TCU EMBA because of the relevant content, the reputation of the
program and TCU, and the focus that it places on strategic leadership," Ellen said.
At Baylor All Saints Medical Center at Fort Worth, Ellen has operational and
strategic responsibilities for all clinical and educational components of the 574-bed
facility. She regularly collaborates with key stakeholders such as the hospital’s
executive team, leaders from the governing body, management, medical staff and
clinical areas, to help develop long- and short-term goals for the organization.
The TCU EMBA program helped Ellen look at the business of health care from a
broader perspective by providing exposure to multiples industries that, like hers,
have local, national and global impact. It also broadened her managerial skills in
finance, marketing and law, to give her a strategic, long-term vision of what it takes
for an organization to be successful.
“The future depends on adapting to the rapidly changing health care arena,
especially the affordable care act and accountable care organizations," Ellen said.
"We are seeing some great outcomes, and that is what it’s all about, to create an
environment that supports our patients and communities to achieve a healthy
lifestyle.”
The new Survey of Health Care course in the TCU MBA program introduces non-medical graduate business students to the intricacies of the health care industry.
ago,” Argenbright said. “Even then I
witnessed how complex it was becoming.
Managing a medical practice and all the
administrative details can be challenging
for those without the experience or even the
desire to own a business or practice. I was
self-taught and I don’t recommend that.”
In 2016, the Neeley School will launch
the MBA for Health Care Professionals for
health care providers with the potential and
desire to move into director-level positions.
The program includes all the core business
courses of the TCU MBA program plus 19.5
elective hours, 10.5 of which will be health
care focused. Certified faculty members
from UNT Health Science Center will teach
many of these courses on the TCU campus.
The Health Care MBA will be taught both
in class and online to accommodate busy
schedules and be case-based learning to
emphasize critical thinking.
The Health Care MBA will conclude with
a three-hour class in which teams present a
new idea for a health care product, service
or process to a group of health care investors
who will weigh in on grading.
“It is critical for future business leaders to
not only understand the complex health care
industry, but provide innovative solutions
that will remedy the ongoing challenges of
access, cost and quality,” Argenbright said.
Physicians as Practitioners of the
Art of Leadership
The class prepared
me for an aspect of
my career in health
care that is rarely
covered in medical
education.”
- Canon Cornelius
TCU Neeley Executive Education in
the Tandy Center recently partnered with
Cook Children’s Health Care System and its
physician network to develop and deliver a
program designed specifically for CCHCS
physician leaders. The program focuses on
the broader context of today’s changing
health care environment as it is directly
linked to strategies and challenges within the
Cook Children’s organization.
Advancing Healthcare Leadership will
take place August 2015 through April
2016 and cover leadership and teamwork,
processes and systems, complexity in
health care environments and the current
health care climate. The inaugural cohort
of CCHCS physicians represents a wide
Volume 17, Issue 1 | Neeley School of Business at TCU
13
variety of specialty areas and tenure with the
organization, and more than half are women.
“This program gives us the opportunity
to work with a leading organization to
positively affect the way physicians think
about and address challenging business
issues, and ultimately how they will shape
the future of pediatric health care in our
community and around the world,” Jim
Roach, executive director of TCU Neeley
Executive Education, said.
The Cook Children’s program will be
highly interactive and feature a combination
of TCU faculty, CCHCS leaders and health
care experts from UNT Health Science
Center, UT Southwestern Medical Center
and Memorial Hermann Healthcare System.
Mary Uhl-Bien, the BNSF Endowed
Professor of Leadership, and Morgan Swink,
the Eunice and James L. West Chair in
Supply Chain Management, are serving as
faculty directors to collaborate with CCHCS
to fine-tune the overarching design and
define the flow of the program from start to
finish.
“Our partnership with Cook Children’s
is a perfect example of how TCU Neeley
Executive Education can leverage faculty
expertise and industry knowledge to create
deeply immersive experiences for leaders
facing complexity and change,” Roach said.
Teaching the Business of Health
Care to Assure Its Future
For health care to be vigorous well into
the future, educating business students on
the intricacies of the industry is vital.
“It is estimated that there will be a
trillion-dollar disruption in the health care
industry in the near future, which creates an
incredible opportunity for students to exert
their leadership and innovation in such a
vital area,” Cron said.
Undergraduate Neeley students are taking
a hard look at the challenging issues facing
health care and sharing that knowledge with
their classmates and the larger business
environment.
TCU students explore facilities at the Moncrief Cancer Institute designed to improve the quality of care.
14
Neeley School of Business at TCU | Volume 17, Issue 1
As an intern with FirstSouthwest, senior
finance major M’Kenzie Steel helped write
an article on swap agreements for health
care board members, which was published
in the Texas Healthcare Trustees’ bulletin.
Senior Garrett Gastil prepared his Neeley
Fellows honors thesis on the Affordable
Care Act, to look at how the ACC has
affected competition among physicians.
Garrett wrote in his thesis that the
ACC has “driven consolidation within
the industry among providers [who]
are consolidating in order to meet the
bill’s requirements regarding quality and
spending.”
Indeed, health care is changing, and its
future success depends on new ways of
thinking and leading.
“There are physicians who are leaders in
health care, and there are leaders in health
care who aren’t physicians,” Argenbright
said. “We need a lot of different people out
there proposing solutions.”
RESEARCH
Using Advanced Technology for Electronic Medical Records is Not a
One-Size-Fits-All Approach
“Health care delivery is one of the most critical and complex services in the world; therefore, developing
and optimizing electronic medical record capability requires an informed and tailored approach.”
Health care providers are faced with an
increasing push to develop electronic
medical record capability, which is
the ability to leverage health IT to
enable and link the clinical processes
for an effective and efficient delivery
of care. In recent years, there has been
a proliferation of health information
technologies that promise to do just that.
Sriram Thirumalai, associate professor of information systems
and supply chain, has focused his research on health care
operations. In “IT Capability for Health Care: Is More Better?” he
and his colleagues looked at acute health care providers in the U.S.
to determine the depth, breadth and effectiveness of electronic
medical record (EMR) capability.
Specifically, they were motivated by two questions: 1) What are
the operational performance implications of increasing stages of
EMR capability? 2) Should health care service providers commit to
higher stages of EMR capability?
Thirumalai and his colleagues found that while the operational
performance of providers is positively related to the stage of EMR
capability, committing to higher stages of EMR capability may not
be uniformly beneficial to all providers. Their research suggests that
the complexity of adopting electronic health records echoes the
concerns of health care providers to take a more gradual approach.
“It gives credence to their concerns that the proposed
government standards are too high and the risk of failure is great,"
Thirumalai said. "If they go too fast, they may not reap the potential
operational benefits of advanced EMR capability.”
“IT Capability for Health Care Delivery: Is More Better?” Dey, A., Sinha, K.K. and
Thirumalai, S. Journal of Service Research (2013)
How Are Health Care Leaders Adapting to Rapid Changes?
“Predominant leadership approaches are grounded in hierarchical assumptions that cause leaders and
followers to try to simplify and standardize, when what they should do is enable adaptive dynamics.”
Mary Uhl-Bien, the BNSF Railway
Endowed Professor of Leadership,
studies complexity leadership and
relational leadership. Her recent studies
looked at leadership and adaptability
in health care organizations, funded
by Booz Allen Hamilton. She and her
colleagues met with executive teams and
individuals in health care organizations
across the U.S. over 18 months to discover leadership and change
processes associated with adaptability (or lack thereof ) in health
care systems.
“The health care industry is in the midst of complexity,
experiencing rapid and dynamic changes that require adaptive
responses, yet most health care organizations use an ordered
response,” Uhl-Bien said. “This hierarchical leadership actually
makes things worse.”
Her studies also found that, in every case they studied, strategic
initiatives emerged first within the organization and then bubbled
to the top, where the initiatives were then formalized by chief
leaders.
“When we asked people about the organization’s ‘new’ strategic
initiative, they repeatedly answered: ‘This isn’t new. We’ve been
doing this for years!’ The implication is that we need to recognize
that strategic leadership is distributed throughout an organization.
It doesn’t necessarily start at the top. The actions of strategic
leaders within the organization are just as important as strategic
leadership of the organization," Uhl-Bien said.
“Leadership and Adaptability in the Health Care Context.” M. Uhl-Bien, B. Avolio
and S. Nadkarni
Volume 17, Issue 1 | Neeley School of Business at TCU
15
Beyond Borders student organization was founded by Neeley School
students to help new international students overcome cultural challenges.
16
Neeley School of Business at TCU | Volume 17, Issue 1
Think
Think
By Elaine Cole
Today’s business isn’t confined to a building, city or even a country.
Business students must have a global perspective to meet the demand for
international partnerships and assignments in an exciting, interconnected world.
T
o be successful in business and
life, our students must improve
their understanding of other
countries and cultures,” said Laura Meade,
professor of supply chain practice and
director of the Neeley School’s international
programs.
Mia Dinh, Marcelo Isart and Garrett
Adair took that to heart when they founded
the Beyond Borders student organization at
TCU.
“When I first came to the U.S. to attend
TCU three years ago, it was my first time
out of Asia,” Mia, an accounting major,
said. “I was overwhelmed, lost and very
intimidated. Over time I realized that a lot
of other international students were facing
similar struggles.”
Mia’s outgoing nature helped her
overcome culture shock, but she knew that
more introverted international students
might not adapt as easily.
“They tend to stick to friends from their
own countries, and that prevents them from
picking up the language, communication
skills, slang,” Mia said. “That’s why it’s so
difficult for them when applying for jobs
and internships.”
As part of her BNSF Next Generation
Leadership impact project, Mia teamed
with Marcelo and Garrett to help TCU
international students partner with American
TCU students to help them overcome the
challenges of moving to a new country.
They approached TCU’s Beyond Borders
program, which connects incoming
international students with TCU faculty and
staff members on a one-on-one mentorship
basis, with the idea for a student-to-student
program.
“We group our members into trios
which consists of an American buddy,
an upperclassman international buddy
and a younger international buddy,” Mia
explained. “We encourage trios to meet
on their own, and we also organized
Beyond Borders Students was awarded
Outstanding Student Organization and Mia Dinh
was honored with the Campus Impact Award at the
TCU Intercultural Banquet.
Volume 17, Issue 1 | Neeley School of Business at TCU
17
Beyond Borders students get together once a month for social events.
It is rewarding to
see something
you did as part of
classwork become
a part of TCU.”
- Mia Dinh
monthly social events for everyone to come
together.”
The pilot program began in January.
In April, Beyond Borders Students was
awarded Outstanding Student Organization
at the TCU Intercultural Banquet. Mia was
honored with the Campus Impact Award.
“It is rewarding to see something you did
as part of classwork become a part of TCU,”
Mia said.
Today TCU. Tomorrow the World.
In the classroom and around the world,
the Neeley School makes sure that students
know the business and cultural processes of
multiple countries.
“We teach our students to be informed,
open-minded, responsible individuals who
18
Education based on a demonstrated
understand how their actions affect both
commitment to undergraduate international
local and global communities,” O. Homer
business education through the development
Erekson, the John V. Roach Dean of the
of exceptional academic programs.
Neeley School, said.
Undergraduate students can choose
To do that, Associate Dean of
from management in China, marketing in
Undergraduate Programs Ray Pfeiffer
Peru, supply chain in China, and finance,
referenced the Global Mindset Inventory, an
marketing and management in Spain,
assessment tool developed by Thunderbird’s
Germany and France. Students also can
Najafi Global Mindset Institute to help
determine a global
leader’s ability to better
influence individuals,
groups and organizations
unlike themselves.
“At Neeley, we lay a
foundation for developing
a global mindset through
formal instruction, faculty
members who participate
in global research, and
experiences such as Study
Abroad trips and semester
abroad studies,” Pfeiffer
said. The Neeley School
also has an undergraduate
international emphasis
that complements any
major.
This year, the Neeley
School was accepted
as an associate member
of the Consortium
for Undergraduate
International Business
The Global Mindset Inventory, an assessment tool developed by
Neeley School of Business at TCU | Volume 17, Issue 1
Thunderbird’s Najafi Global Mindset Institute
participate in month-long summer study
at the London Executive Business School
covering supply chain and global business.
BNSF Next Generation Leadership
students spend 15 days in London and
Scotland in an intensive leadership program.
“Students come away from this
experience with increased independence,
self-confidence and a refreshed vision for
the future,” BNSF Endowed Professor of
Leadership Mary Uhl-Bien said.
Neeley Fellows travel to Chile to visit
and learn about a variety of companies and
markets, including sustainable business
models.
“Traveling expanded my worldview and
helped me realize that my future business
decisions will have an impact outside of
the United States,” Michael Walton ’15,
entrepreneurial management major and
Neeley Fellow, said.
At the graduate level, TCU MBAs can
travel to Panama, Costa Rica, South Africa,
China, Chile and Italy for immersive study
each year. For summer 2015, three TCU
MBA students are spending several weeks
studying at the European Business School in
Frankfurt.
Students in the Master of Science in
Supply Chain Management program travel
to Hong Kong, Vietnam and Singapore to
explore the opportunities and challenges of
sourcing from suppliers and delivering to
customers in Asia. Energy MBA students
travel to France, Belgium and Scotland to
explore the unique issues facing energy
businesses in the European Union.
Students come
away from this
experience
with increased
independence,
self-confidence
and a refreshed
vision for the
future.”
- Mary Uhl-Bien
Beyond Borders
won the 2015 TCU
Outstanding Student
Organization in its
first official year,
thanks to the ideals
and determination
of Neeley School
student founders.
Master of Accounting students study
international financial reporting and global
markets in a variety of countries, from
Western Europe to Greece, Turkey and
Morocco, to compare and contrast customs,
culture and accounting standards with those
in the U.S.
For Executive MBA students, Suzanne
Carter, professor of professional practice in
strategy and executive director of the EMBA
program, teaches Global Environment
of Business, which covers strategic,
managerial, organizational and legal
implications of doing business overseas.
Last summer, EMBA students traveled to
Argentina, Chile and Peru to study business
in an environment of volatility, uncertainty,
complexity and ambiguity (VUCA).
“Before the trip, I really didn’t keep up
with what was happening globally since
the majority of our business is based in the
U.S.,” Kim Speairs EMBA ’14, director
of client services for the Balcom Agency,
said. “I’d scan the headlines of The Wall
Street Journal, read more detail about things
happening in the U.S., but skip over news
from around the world. The EMBA Study
Abroad program challenged me to take off
my blinders to get the full story beyond all
the headlines.”
For example, Speairs assumed that
Argentina, Chile and Peru are largely poor
Volume 17, Issue 1 | Neeley School of Business at TCU
19
Undergraduate TCU
students visit China to
expand their worldview.
Kim Speairs (back center) poses with her Executive MBA colleagues
during their trip to study the business environment and culture of
Argentina, Chile and Peru.
BNSF Next Generation Leadership students participate in an intensive
leadership development course each summer in Scotland.
20
Neeley School of Business at TCU | Volume 17, Issue 1
Before the trip, I really
didn’t keep up with what
was happening globally
since the majority of
our business is based
in the U.S. The EMBA
Study Abroad program
challenged me to take
off my blinders to get the
full story beyond all the
headlines.”
- Kim Speairs
Brian Shuckenbrock stops for a photo opp during the Study Abroad trip to Cuba.
countries where women are not treated
equally, especially in business. During the
class trip she discovered that, yes, large
portions of the countries are poor, but she
also witnessed prosperity and wealth. She
also was surprised to meet and hear from
female leaders of four companies. Later
when she researched the topic further,
she learned that women make up 30 to 40
percent of senior management in Peru and
Chile, as compared to 20 to 30 percent in
the U.S.
“I truly believe that everything I learned
during this trip was preparation to handle
the next big thing our VUCA world throws
at me,” she said. “My goal is to manage it
like the Incans who created Machu Picchu,
leaving behind a foundation of leadership
that inspires others now and for generations
to come.”
Cross-Cultural Understanding
Leads to Better Business
Interaction. Collaboration. Experience.
Vision. Neeley faculty regularly partner with
their colleagues around the world to develop
and disseminate leading-edge research to
improve the practice of business.
Like most Neeley School faculty
members, Mary Uhl-Bien, the BNSF
Endowed Professor of Leadership, and Paul
Irvine, the Kleinheinz Foundation Chair
in International Finance and Investments,
regularly work with their colleagues around
the world on global research and lecture at
universities in a variety of countries to share
their own research and insights.
Uhl-Bien is a fellow with the Lancaster
Leadership Center in Lancaster, England,
and adjunct professor at the Queensland
University of Technology School of
Management in Australia. She is a founding
member of the Global Consortium of
Leadership Centres. She currently is
working on research with faculty members
at Copenhagen Business School on the
comparative analysis of leadership and
followership in Denmark, China and the
U.S.
Irvine currently is partnering with Tao
Shu at Hong Kong University of Science
and Technology on finance research. Last
year, Irvine was honored for his research
at the Finance Down Under Conference,
sponsored by the Faculty of Business and
Economics at the University of Melbourne
in Australia.
Through the Strategic Management
Society, Garry Bruton, professor of
management, entrepreneurship and
leadership, organizes professors to travel to
poverty centers such as Ethiopia, Nepal and
Peru, to help local faculty members there
improve their research skills and study the
various ways that business can be a solution
to poverty.
Ryan Krause, assistant professor of
strategy, and David Gras, assistant professor
of strategy and entrepreneurship, are
working with faculty members and doctoral
students at Pontifícia Universidade Católica
do Paraná in Curitiba, Brazil.
Bill Moncrief, the Charles F. and Alann P.
Bedford Professor of International Business,
and Bill Cron, the J. Vaughn and Evelyne H.
Wilson Professor in Business, both lecture
throughout Europe each summer for many
years.
Richard Priem, the Luther Henderson
Chair of Strategic Management and
Leadership, recently lectured in Helsinki
and Milan, and regularly collaborates with
faculty members and students at universities
throughout Brazil. He is a visiting professor
with the Università Commerciale Luigi
Bocconi in Milan, and the Luiss Guido Carli
University and Luiss Business School in
Rome, where he served as the Terna Chair in
Business Ethics 2012-2014.
These are just a few examples of Neeley
School faculty partnering with their
colleagues across borders. Many of these
faculty members also come to TCU for
Volume 17, Issue 1 | Neeley School of Business at TCU
21
ALUMNI PROFILE
“Neeley’s focus on developing ethical leaders doing business
above reproach can’t be underestimated, particularly in parts
of the world where unethical standards have prevailed.”
study and to share their research with faculty
members and students. Recent visitors
include Luisa Delgado Marquez, a doctoral
student from IE Business School in Spain;
Michael Yu, a doctoral student at Renmin
University in Beijing; Salim Chahine, dean
of the business school at the American
University of Beirut; Jorge Morelos,
associate professor of research at the
Instituto Tecnológico Autónomo de México;
João Maurício G. Boaventura, professor
of management at the University of São
Paulo; and Ravikesh Srivastava, professor
of economics at the S.P. Jain Institute of
Management and Research in Mumbai.
Business is Worldwide, No Matter
Where You Are
Elizabeth Pishny BBA ’06
Director of Client Services, Bazaarvoice, Singapore
Elizabeth’s deepest desire is to make a difference in the world, and her life in Asia
is helping her do that.
She began her career with Accenture in Atlanta, relocated to Austin to work for
Bazaarvoice , and has been based in Singapore since 2013 opening the Bazaarvoice
APAC office. Bazaarvoice is the world’s leading provider of social commerce
solutions helping more than 3,500 brands and retailers capture, display and
analyze digital consumer-generated content.
“In Singapore my responsibilities include hiring and developing a local
team, identifying business development opportunities, creating regional best
practices, managing global client portfolios, designing communication strategies,
developing scalable resources and channels to communicate cross-culturally, and
establishing trust within the APAC market.”
Being based in Singapore has provided Elizabeth with numerous professional
and personal opportunities.
“Opening an office in Asia and learning to lead meetings and develop
relationships with clients in China, Japan and Korea has been pivotal for my career,
and being in Asia is giving me the chance to see up close many of the issues that I
had fundraised for in the U.S., such as clean water and fighting human trafficking,"
she said.
Elizabeth spent last Christmas trekking through Nepal to remote villages to help
educate people about the dangers of human trafficking.
“Teaching families what to look out for and encouraging primary school
education for girls are important parts of the battle. However, I believe in the
long run that economic opportunities, particularly for women, are the solution,"
Elizabeth said. "I’m encouraged by the movement toward social enterprises, and
believe that creating opportunities for the vulnerable to experience the dignity of
work will impact their family for generations to come. It is here that I hope to use
my business skills to make a difference.”
22
Neeley School of Business at TCU | Volume 17, Issue 1
Not all of the Neeley School’s global
education takes place outside the U.S.
TCU students regularly consult for U.S.
companies on projects to help them
expand into the world market. A team of
MBA students in the Neeley & Associates
Consulting program helped Bell Helicopter
increase commercial penetration in Brazil
and China. Another team worked with the
Alcon Foundation to look at sustainable
eye care options in Indonesia, where
approximately 3,600,000 people suffer
from blindness. Yet another team of MBAs
provided recommendations to Half Price
Books on ways to attract and retain new
international customers for their wholesale
book unit.
Michael Sherrod, the William M. Dickey
Entrepreneur in Residence, visits classrooms
across TCU as director of the TCU
Coleman Faculty Fellows, a consortium
of TCU faculty members from a variety of
disciplines who incorporate entrepreneurship
into their curriculum. The main point he
emphasizes is that anyone interested in
starting a business must understand that it
will be worldwide, regardless of where it is
located.
“A website is worldwide, social media
is worldwide, a mobile app is worldwide,
which means your business is worldwide,”
Sherrod said. “There are enormous
opportunities for smaller companies that
understand social networks, cultural
nuances, finding resources, introducing
new services. To be successful in the 21st
century, even large companies have to think
like an entrepreneur.”
Amiso George, associate professor of
strategic communications and TCU Coleman
Faculty Fellow, includes heavy elements of
international perspective in her courses.
“The way journalism and advertising is
TCU Coleman Faculty Fellows discuss ways to incorporate global entrepreneurship into their curricula. Left to right: Laura Bright, Nick Bontrager, Adam Fung, Amiso
George, Michael Sherrod, Catherine Coleman and Sue Gong. Below, Michael Sherrod, center, discusses the exciting global opportunities available to entrepreneurs in
any endeavor.
To be successful in the
21st century, even large
companies have to think
like an entrepreneur.”
- Michael Sherrod
practiced in the U.S. is not the same as it
is in other countries,” she said. “We look
at why Coca-Cola’s ads for the U.S. are
different from their ads in Malaysia. Culture
plays an important role in how people
perceive things, and that includes language,
color and nonverbal communication.”
George tasks her students to choose
an area of the world to research public
relations, advertising or journalism, and
then create a multi-media project to better
understand the cultural and intercultural
differences.
“When students graduate, even if they live
in Fort Worth, they will be doing business
with international companies. We want to
make sure they live up to TCU’s mission
statement to think and act ethically in a
global community,” George said.
Volume 17, Issue 1 | Neeley School of Business at TCU
23
Changing the World through
Technology, Innovation and
Entrepreneurship
By Elaine Cole
No man is an island. Not anymore. Much of the world’s population is inextricably
bound together with smartphones, devices, networks and clouds.
T
echnology is the foundation of
business, not because it can connect
anyone in the world to any product,
service, asset or information, but
because of the very word “connect.”
We know we live in a global economy.
Innovative, successful businesses are
turning our global economy into connected
communities with a shared purpose.
Dr. Beata Jones, professor of professional
practice in business information systems, led
a new honors course this spring, Learning
to Change the World through Technology,
Innovation and Entrepreneurship: SXSW
TCU. Jones developed the course with Chip
Stewart, associate professor of journalism,
as an interdisciplinary, immersive, inquirybased learning environment centered around
the popular South by Southwest Interactive
conference, a showcase of emerging
technology.
“By connecting South by Southwest
Interactive with student research,
networking, social media, student
presentations and reflections in an
ePortfolio, our goal was to help students
learn how to better tackle complex issues
that life and business often present,” Jones
said.
Adam Beasley, entrepreneurial
management major with a minor in
communication studies and finance, titled his
thesis and presentation, “Connect or Die.”
“Why do we spend our lives seeking
togetherness?” Adam asked. “Because these
moments make us feel bigger than ourselves.
They elevate us from individualistic
monotony to a state of collective power.
This need for influence and connection fuels
our decision-making processes.”
24
While technology is the obvious answer
to global connectedness, it presents
both tremendous challenges and endless
opportunities.
The primary challenge of technology
is that people often eschew face-to-face
Neeley School of Business at TCU | Volume 17, Issue 1
Technology is much
more than a method
of distraction. It is
the primary means
we have to change
the world.” - Adam Beasley
Adam Beasley tells his honors class that
connection fuels the decision-making process.
connection for texting, posting, tweeting,
gaming and shopping. In an essay for The
New York Times, author Jonathan Safran
Foer points out that “technology celebrates
connectedness but encourages retreat.”
He writes that each step forward has made
it easier to “convey information rather than
humanity. I worry that the closer the world
gets to our fingertips, the further it gets from
our hearts.”
On the other hand, technology is creating
endless opportunities for businesses the
world over to connect with consumers. As
James Moore points out in his book, Shared
Purpose: A thousand business ecosystems,
a connected community, and the future,
a thousand companies are living in your
smartphone.
As Adam told his class: “Fitbit allows us
to be fitter together, Xbox allows us to be
lazier together, GPS allows us to physically
get together, and social media allows us
to share moments of each other’s lives
together. Everything is happening together.
The business world is clearly changing.”
Yes, people spend a lot of time surfing
social media, taking personality quizzes
and watching cat videos. But as Adam
pointed out, “technology is much more than
a method of distraction. It is the primary
means we have to change the world. Access
to the entire world sits in our pockets. We
waste its power by sending embarrassing
selfies and pictures of cats to our friends.
What is stopping us from tapping into
technology’s true potential?”
In her presentation at South by Southwest
Interactive, Ziti Cassizi, chief digital officer
for Toms shoes, said that the secret to
success in the 21st century is inspiring and
RESEARCH
ALUMNI PROFILE
Is Communication Technology
Causing You to Hate Your Job?
“Organizations should establish guidelines for postwork emails dealing with proper communication
style, acceptable hours of use and which topics
should be discussed face-to-face.”
Smart phones, emails, texts, tweets.
Advances in communication technology
have made it easier for organizations to
connect with their workforce outside of
normal work hours. But is that a good
thing?
In his research, “Hot Buttons and
Time Sinks: The Effects of Electronic
Communication During Nonwork Time on
Emotions and Work-Nonwork Conflict,” William
Becker, assistant professor of management, entrepreneurship and
leadership, found that being connected 24-7 can have a detrimental
effect between work and your personal life.
“Being in constant connection is a necessary evil many employees
have accepted, but those sending the texts and emails can stop
to think about the tone of their message and how intrusive that
communication may be to the recipient’s life outside of work, which
then affects performance on the job,” Becker said.
Becker and his colleagues found that emails with a negative tone
or those that required more time to answer led to anger over the
disruption of the employee’s home life, such as interrupting dinner with
your spouse, taking time away from your child’s soccer game, or even
waking you in the middle of the night. Not surprisingly, the conflict was
greater when the communication came from an abrasive supervisor.
The bright side? Short, positive emails that required no response, for
example thanking an employee for hard work on a just-finished project,
caused no conflict at all. Also, employees who felt less distinction
between work and life did not feel bad about time spent on emails, but
they were still upset by negative emails.
“We all struggle with just how much we want to be connected and
communicate, but organizations and supervisors especially need to be
mindful of the time demands and tone of their messages," Becker said.
“Hot Buttons and Time Sinks: The Effects of Electronic Communication During
Nonwork Time on Emotions and Work-Nonwork Conflict.” M. Butts, W. Becker and W.
Boswell, Academy of Management Journal (forthcoming)
collaborating with customers to co-create
brand stories with them.
Toms and other innovative, highly
successful businesses are moving away
from a pure profit margin and toward using
technology to connect people and change the
world. And Millennials are taking note.
“Technology gives each of us the power
to create disproportionate global impact,”
“I believe that this
world is only on loan
to us. We have a
responsibility to leave
it in better shape than
we found it.”
Matt Minnis BBA ’86 MBA ’88
Founder/CEO, Pledgeling
Matt Minnis believes that making a charitable
donation is the greatest gift you can give. "With
technology, we can make small charities as
competitive and nimble as the large ones and
hopefully increase not only the amount donors give
but the number of donors as well.”
Matt, who received his MBA and BBA in marketing
while playing TCU basketball, founded Pledgeling
(www.pledgeling.com) to make an impact on the
world as he enjoys his career as a successful real estate
professional in California. Passionate about giving
back, he saw the need for charitable giving to be
streamlined.
“When most charities spend 75 percent of every
dollar on marketing and expenses to get the next
dollar, the process has to be addressed, changed and
reimagined," he said.
Matt created an online platform and app that is free,
mobile, fast, secure and social, so users who may not
regularly donate will be more encouraged to do so.
Pledgeling keeps a donor’s information in one place,
including tax information, and it’s all private.
“At tax time, no more searching for what I gave to
my church, the local charities I support or TCU. All
my information resides on the platform and can be
forwarded to my accountant in just one click. I think
Pledgeling is blazing a trail for the future of giving,"
Matt said.
Of his time at TCU, Matt says juggling the MBA
workload and basketball wasn’t easy. “But with the
support of my coaches, fellow students and the
administration, my TCU MBA prepared me well for
life in the real world. The education I received both
in and out of the classroom at TCU has proven to be
invaluable throughout my career.”
Adam said. “Businesses can connect with
and unite consumer markets in ways that
were inconceivable in the past. By doing
this, businesses are able to thrive as they
ignite a generation of visionaries.”
Adam believes that all students should
take a class like this one.
“They would understand the potential of
technology. They would see that a simple
application could revolutionize the way that
third world countries receive water or how
abandoned animals are adopted,” Adam
said. “They would see that technology is
not always a detriment to real relationships,
but instead that technology has the potential
to connect each of us to new people in
meaningful ways.”
Volume 17, Issue 1 | Neeley School of Business at TCU
25
GIFTS
Alumnus Creates Student-Run Venture Capital Fund
for Budding Entrepreneurs
Bill Shaddock and TCU students from the venture fund committee kicked off the inaugural Bill Shaddock Venture Capital Fund pitch day in April.
TCU juniors and seniors who go through a
Bill Shaddock BBA ’73 likes the concept
funded the Horned Frog statue at Amon
rigorous application and selection process.
behind television’s “Shark Tank” so much
G. Carter Stadium. He is a member of the
Students pitching plans submit a written
that he initiated a similar opportunity for
Neeley School’s International Board of
business plan, make a presentation to the
TCU students.
Visitors, a centurion of the Addison and
committee and answers questions. The
Shaddock made a $250,000 gift to form
Randolph Clark Society, has served on
student committee then determines if and
the Bill Shaddock Venture Capital Fund,
the Chancellor’s Council and twice has
how much a plan shall be funded. Funding
where students pitch their big ideas to other
underwritten the student/alumni networking
can be used for working capital, market
students who hold the purse strings. “It is
night in Dallas.
research, purchase of raw material or
unique, significant and has sizzle to stir their
The entirely student-run Bill Shaddock
inventory, office equipment and supplies, or
interest,” Shaddock said.
Venture Capital Fund gives students the
other business-related necessity. Students
“My hope is that the fund will attract
opportunity to award grants to students
who receive funds must provide scheduled
entrepreneurial students to TCU, nurture
from any TCU major, undergraduate or
updates on the progress of their venture.
them with something fun and interesting,
graduate, who pitch viable business plans.
Three groups of students pitched their
give them tangible accomplishments, and
Senior BIS major Yun Lim has been chosen
plans at the inaugural presentations in April.
provide them with an experience they can
to lead the first committee, all of whom are
Two of those businesses, VitaFive
use to go out in the business
customizable, home-delivery
world with the confidence to
gummy vitamins, and NotebookU
follow their passion and desire.”
online classroom/classmate
A successful entrepreneur,
sharing platform, received
Shaddock is president and partner
funding from the committee,
of the Shaddock Development
who asked tough questions
Company, one of the largest
about competition, market share,
residential real estate developers
accounting, finance and more.
in the Dallas/Fort Worth area.
“I want this to be fun and
He is CEO and owner of Willow
challenging for these young
Bend Mortgage Company and
entrepreneurs and provide them
Capital Title Company, the largest
with a valuable experience as
independent title company in
they embark on their careers,”
Texas, and owner and chairman
Shaddock said. “Entrepreneurship
of First National Title Company,
is a passion of mine, something
one of the top 15 title insurance
like a fever, and I want to help
underwriters in the U.S.
TCU students catch that passion
Shaddock has supported
TCU students Russ Russell and Colton Pitman pitch NotebookU to the venture
and fever.”
TCU in numerous ways. He
fund committee.
was one of three donors who
26
Neeley School of Business at TCU | Volume 17, Issue 1
GIFTS
Generous gift establishes the Kleinheinz Family Foundation
Endowed Chair in International Finance and Investments
“
I hope to develop cutting
edge finance research and use
this knowledge to contribute
to the comparative advantage
of Neeley, raise the profile of
the department and elevate
the curriculum.”
Dr. Paul Irvine, an expert in capital
markets, investments, investment banking
and market microstructure who joined TCU
in 2013, has been appointed the Kleinheinz
Family Foundation Endowed Chair in
International Finance and Investments at
TCU’s Neeley School of Business. This new
endowed chair in finance, provided by the
generosity of John and Marsha Kleinheinz,
supports a distinguished teacher and scholar
whose primary focus is on international
finance with expertise in global investments.
“This new endowed chair heightens the
international focus of teaching and research
in finance for Neeley School faculty and
students,” said O. Homer Erekson, the John
V. Roach Dean of the Neeley School of
Business at TCU. “Dr. Irvine’s impressive
expertise will support premium learning
experiences and research endeavors in
global investment management.”
Irvine holds a PhD in Finance and MS
in Applied Economics from the Simon
Graduate School at the University of
Rochester, an MA in Economics from
Simon Fraser University, and BA in
Economics from the University of Calgary.
He is associate editor for Financial
Management and Journal of Financial
Markets, and a member of the Financial
Management Association, American
Financial Association and Western Finance
Association. He has received several
outstanding teaching awards at both the
undergraduate and graduate levels.
“The Kleinheinz Chair allows me to
travel to important conferences to share
ideas with some of the best finance
professors in the world,” Irvine said. “In
this way I hope to develop cutting edge
finance research and use this knowledge to
contribute to the comparative advantage of
Neeley, raise the profile of the department
and elevate the curriculum.”
Irvine is an active scholar publishing
numerous articles in leading academic
journals, including Journal of Finance,
Journal of Financial Economics, Review
of Financial Studies, Journal of Financial
and Quantitative Analysis, Journal of
Accounting and Economics and The
Accounting Review. He regularly presents
his work around the world, including
research conferences in Australia, Canada,
Croatia and Switzerland in 2014. He has
been cited in The Wall Street Journal, Smart
Money, Bloomberg Businessweek, CNN
and many other regional and national news
outlets.
Young Alumnus Makes Commitment for the
Future Abe Issa Field Sales Lab
Abe Issa BBA ’05, founder and chief executive of Fort Worthbased Global Efficient Energy LLC, has made a $500,000
commitment to construct the Abe Issa Field Sales Lab within the
future Neeley Sales and Consumer Insights Center in the Spencer
and Marlene Hays Business Commons, expected to break ground in
2016. The lab will foster creative study of consumer behaviors and
marketing capabilities with innovative simulation capabilities.
The Neeley Sales and Consumer Insights Center will engage TCU
students with the greater sales and marketing business community
and offer technologically advanced spaces for collaborative learning
and research. The Abe Issa Field Sales Lab will be a smart-learning
lab with flexible spaces for product development, merchandising
activities and displays, writable surfaces and the latest in
visualization technology.
“The Neeley Sales and Consumer Insights Center and the Abe Issa
Field Sales Lab will attract the best and brightest students and faculty
from across the nation and around the world, to position TCU to be a
leader in experiential learning in sales and consumer insights,” Dean
Homer Erekson said.
“I am pleased to support
the Neeley School’s vision
and committed to assuring
that it becomes the leading
sales program in the country,”
Issa said. “The lab will enhance
collaboration among the Neeley
School’s leading academics,
entrepreneurs and global corporations
with simulated sales environments including a buyer and seller lab,
boardroom sales lab and innovative field studies.”
Issa founded Global Efficient Energy LLC, a green energy
firm for homeowners, in 2011. It is the fastest growing privately
held residential solar and energy management company in the
U.S. and the third largest residential solar energy provider. Issa
has been recognized in Inc. Magazine’s 35 Under 35 annual list
of young entrepreneurs, a CEO of the Year by CEO World, and a
real difference maker in tech and business by Tech Republic’s CBS
INteractive 40 Under 40 list.
Volume 17, Issue 1 | Neeley School of Business at TCU
27
NEWS AT NEELEY
San Diego State University's team accepts the grand prize of $25,000 from
Values and Ventures® founders Nancy Tartaglino Richards and Lisa Barrentine.
Values and Ventures® Competition
Celebrates Fifth Year with a Record
49 Schools Participating
College students from 49 universities across the U.S. and around
the world came to TCU in April to present business plans that
demonstrate a societal or environmental need to be filled, as well as
the profitability of the business. More than 80 business leaders served
as judges and mentors.
San Diego State University won first place and $25,000 for W.E.
Do Good™, which provides a low-cost, human-powered machine
to improve agronomic practices and impact poverty in Ethiopia and
other countries that harvest the teff grain. The Teff Thresher requires
no fuel or electricity and is affordable, durable and portable.
Second place and $15,000 went to Grand Valley State University
for Soletics’ gloves for people suffering from Raynaud’s Disease.
Third place and $10,000 went to Georgetown University for MISFIT
Juicery, which utilizes discarded fruits and vegetables to make coldpressed juices.
Honorable Mentions of $2,500 each went to TCU, University
of Chicago, University of Texas at Dallas, University of Calgary,
Northern Kentucky University and Drexel University.
Competition co-founders Nancy Richards and Lisa Barrentine
28
Neeley School of Business at TCU | Volume 17, Issue 1
awarded $5,000 each to the U.S. Air Force Academy for Bridge
Watch, a plan to cut government bridge maintenance costs, and
Johns Hopkins University for Vera Surgical, an easy-to-use device
that streamlines the closure process of laparoscopy to save hospitals
money and increase patient safety.
In the Values and Ventures® elevator pitch competition, DePaul
University won first place and $1,000 for BBands headbands that
display messages of inspiration to young women. Second place of
$500 went to University of Houston for PuruS, a patented process
that focuses on the purification of cleaner and renewable energy
sources. Third place and $250 went to University of Arizona for
CrateCrops, which combines aquaponics, vertical gardening and
automation inside shipping containers.
For a complete list of competing universities teams
and business plans, visit www.neeley.tcu.edu/vandv.
University's
NEWSDePaul
AT NEELEY
team won first place
and $1,500 for BBands
in the elevator pitch
competiton.
University of Chicago won $2,500 for UProspie, an online platform
that connects prospective students with current undergraduates.
Third place and $10,000 went to Georgetown University for MISFIT Juicery that makes
cold-pressed juices out of fruits and vegetables that would otherwise go to waste.
University of Texas-Dallas' team won $2,500 for Songbird
Speech Solutions, which creates fun and engaging
materials to assist children with speech disorders.
Second place and $15,000 went to Grand Valley State University for
Soletics to develop a glove and powerband system for individuals
suffering from Raynaud’s Disease.
U.S. Air Force Academy's team won the Founders Award and $5,000 for Bridge
Watch, the first and only product to monitor anode corrosion, transmit a
warning signal and provide anode replacement for both new and old bridges.
Volume 17, Issue 1 | Neeley School of Business at TCU
29
NEWS AT NEELEY
TCU MBAs Bring Home ACG Cup Trophy
A team of TCU MBAs took on teams from SMU, University of
Texas-Austin, Texas A&M, University of Texas-Dallas, University
of Texas San Antonio and University of Dallas to win $10,000 and
bring home the Texas ACG Cup trophy. Ray Serzanin, Benjamin
Westcott, Gus Gildner and Dominick Robusto took first place in
the Association for Corporate Growth’s Texas-wide competition
for TCU’s first win.
“It was a lot of work. I think we put in about 150 hours total,
working weekends and late into the night,” Ray said.
As one of the most respected competitions with a highly
recognized organization, the Texas ACG Cup gives MBA students
real-world experience into mergers and acquisitions, investment
banking, financial advisory and private equity. Each case study
provides a unique opportunity for MBA students to present advice
to a panel of seasoned M&A professionals.
“It gave us a chance to implement everything we are learning
in class, plus things we researched and learned on our own,”
Benjamin said.
TCU MBA Program Hosts, Wins Second in Big 12 Case
Competition
Not all the competition in the Big 12 is on the field. The Neeley
School hosted the Big 12 MBA Business Case Competition, sponsored
by Deloitte, and a team of TCU MBAs won second place and $3,000.
West Virginia won first place and $5,000, and Iowa State won third
place and $1,000. Steve Pace, associate commissioner and CFO of the
Big 12, and John Levis, global innovation leader with Deloitte, were
on hand to congratulate the winners.
“The Big 12 MBA Case Competition brings together the best and
brightest from 10 great universities in a test of skill, determination
and professional bearing,” Bill Wempe, executive director of the TCU
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Neeley School of Business at TCU | Volume 17, Issue 1
MBA program, said. “Competitions like this one are a crucial element
of any experiential learning program that prepares students to be
outstanding business leaders.”
For the first time since the competition began nine years ago, all
10 schools from the Big 12 sent MBA teams to compete. Judging
the competition were executives from Deloitte, Sabre, Alcon, Bell
Helicopter, BNSF Railway, Half Price Books, Frito-Lay, Michael’s
and Santander.
Ray Serzanin, Lindy Keyser, Zhenya Egupova and Daniel Greer
represented the TCU MBA program to win second place.
NEWS AT NEELEY
TCU Students Make
Winning Impressions
at Competitions in
California and Minnesota
The Neeley School’s entrepreneurship program and supply
chain management program are ranked among the best in
the nation. Two teams of TCU students proved why at recent
business competitions.
Russ Russell and Colton Pittman won $2,000 as finalists
among 30 schools in the California Dreamin’ Business Plan
Competition at Chapman University. Their winning plan
is for NotebookU, which connects classmates through a
student-only class web page where they can ask questions,
share notes and create workgroups to better communicate,
manage and collaborate on projects.
“The competition is one that I will always remember, not
just because of the prize money and the amazing connections
we made, but because the opportunity has already helped us
and NotebookU, and I have no doubt will continue to prove
to be beneficial throughout my career,” Russ said.
At the University of Minnesota’s National Undergraduate
Supply Chain and Operations Case Competition, Mark
Branagh, Nicole Lawson, Paytin Specht and James Glunt
won fourth place and $600 out of 16 top universities.
“Winning is a testament to the hard work we did and
the amount of training we received from the TCU supply
chain department, especially Dr. Verghese and Mr. Dave
Malenfant,” Paytin said. “Our performance proves that TCU
students are every bit as smart and capable as supply chain
students in other top programs across the country.”
TCU MBAs are Tops in Texas in Real Estate
TCU MBA students topped Texas with a first-place finish and
$5,000 at the 2015 Texas Shoot-Out real estate MBA challenge
sponsored by the North Texas chapter of NAIOP, the association
for commercial real estate development. For the first time in the
competition’s 10-year history two schools tied for first place, TCU and
Texas Tech, in a close contest among seven teams including UT, SMU,
Texas A&M, UTA and UTD.
Vinny Ngyuen, Andrew Chapin, Lindy Keyser (not pictured), Matt
McDonald, Stephanie Stare and Guillermo Patina worked long days
and nights for a week to perfect their winning plan.
“We looked beyond ROI and analyzed the non-financial variables
that impact a project’s viability, such as the architecture, community
and context in which the project should be developed,” Vinny said.
“This win is a reflection of TCU's emphasis on teamwork and problem
solving.”
The competition challenges MBA students to submit revitalization
and development plans for an actual real estate project. This
year’s case centered on a former courthouse facility in Cambridge,
Massachusetts. Real estate experts judged how effectively the teams
evaluated and resolved key issues of community needs, economic base,
functional design, aesthetics, risk mitigation and financial analysis.
Volume 17, Issue 1 | Neeley School of Business at TCU
31
NEWS AT NEELEY
The Economist Ranks TCU Executive MBA 12th in the
World, 5th in U.S., 1st in Texas
The Economist 2015 Executive MBA Rankings
TCU Neeley School of Business
Category
World Rank
Overall Global Ranking
12
Overall U.S. Ranking
5 (U.S. only schools)
Work Experience
1
Percentage of Faculty with PhD
1
Faculty Quality
2
Program Quality
4
Quality of Students
5
Managerial Work Experience
6
Culture and Classmates
9
Personal Development & Educational Exp.
10
Percentage Increase in Pre-EMBA Salary 1 yr
12
TCU EMBA rose from 21 to 12 in The Economist's 2015 ranking
of executive MBA programs around the world, making it the
fifth highest ranked U.S. program behind only Northwestern (3),
Thunderbird (7), Chicago (9) and Yale (10), and first in Texas above
SMU (13), UT-Austin (18) and Rice (28).
TCU EMBA also ranks No. 2 in faculty quality in the world,
No. 4 in program quality, No. 9 in culture and classmates and No. 12
in percentage increase on pre-EMBA salary after one year.
“The strongly integrated curriculum with outstanding faculty,
plus an emphasis on agile strategic leadership, executive coaching
and a personal approach, makes this one of the best programs in the
world,” said Dr. Suzanne Carter, executive director of the Executive
MBA program at TCU’s Neeley School of Business.
The EMBA is an accredited 18-month program designed for
successful executives. Average age is 38 with an average of 10 years
managerial experience. Classes take place on alternating Fridays and
Saturdays on the TCU campus.
TCU MBAs are Second in
the World in International
Supply Chain Competition
Taking on teams from the U.S., Germany and Sweden, six
first-year TCU MBA students won second place and $2,000 in the
International Graduate Logistics Case Competition at the University
of Arkansas. Darmstadt University of Technology (Germany) took
first place, and Rutgers University (New Jersey) took third.
Matt Brown, Nathan Laughlin, Tendai Matambanadzo, David
Kole, Justin Burns and Heather Jones had 24 hours to develop a
winning solution to a supply chain management case and present
it to a group of executives at Sam’s Club corporate headquarters in
Bentonville, Arkansas.
The invitation-only event pits graduate students from top
universities studying logistics and supply chain management in a fastpaced contest. This year’s case focused on the product pack size most
effective for sales, marketing and production.
“The feedback I received from the judges and other faculty
32
Neeley School of Business at TCU | Volume 17, Issue 1
concerning TCU’s presentation was entirely positive,” said Travis
Tokar, assistant professor of supply chain management. Tokar added
that he was impressed with their “stellar performance and how well
they represented TCU.”
Other teams in the competition were Brigham Young, Chalmers
University of Technology (Sweden), Iowa State, Ohio State, Arkansas,
Maryland, Minnesota, UTD and Wisconsin.
NEWS AT NEELEY
MBA Alumni Weekend was
a Festive Event with a 20s
Theme
In the spirit of the dazzling Roaring 20s, TCU MBA alumni
gathered for golfing, dancing and socializing during the second
annual MBA Alumni Weekend. An eager group of 58 golfers teed
up for the morning tournament at Iron Horse Golf Course, and
more than 260 people attended the Roaring 20s-themed casino
gala that evening to win prizes and dance the night away at the
exclusive Champions Club in Amon G. Carter Stadium.
Zhenya Egupova MBA ’15 and Ian Braucksieker MBA ’15
planned the second annual MBA Alumni Weekend to provide
a fun-filled venue for MBA alumni to reconnect with TCU, the
MBA program, their former classmates and current students.
“The alumni weekend is such a good opportunity to reconnect
with old friends and make some new ones, plus I was able to get
in some fruitful networking,” said Jennifer Dallao ’05, director of
recruiting for Kingsley Gate.
Alumni came from throughout the DFW Metroplex and across
the U.S.
“Coming down from Chicago was well worthwhile to
reconnect with many of the peers, professors and administrators
I got to know during my time at Neeley,” Jesse Moquin ’12,
strategy and innovation manager for Allstate Insurance Company,
said. “The casino night was a lot of fun, and visiting campus the
day before showed me how much has changed in the few years
since my graduation. I have many great memories of my time in
the program and plan to stay connected whenever I’m able.”
The weekend’s events were sponsored by UBS. Special thanks
to UBS-Americas CEO Bob McCann MBA ’82 for making this
alumni celebration possible.
Volume 17, Issue 1 | Neeley School of Business at TCU
33
NEWS AT NEELEY
Jim Roach Joins TCU Neeley Executive Education as
Executive Director
Jim Roach joins the Neeley School with 25 years of
experience in corporate human resources and learning
and development to build leadership capabilities, enhance
organizational effectiveness and deliver improved business
results. In his new role at TCU, Roach is responsible for the
strategic direction of TCU Neeley Executive Education at the
Tandy Center, developing innovative executive development
programs and services, and building educational partnerships
and relationships with businesses and alumni.
Roach led the human resources function for L-3 Link
Simulation & Training, and spent more than 20 years at Verizon
in human resources. He has 15 years of experience in executive
education as academic director for leadership certificate
programs at SMU.
He has been honored with teaching excellence awards and
has designed and delivered courses on a variety of subjects such
as leading in today’s business environment, learning agility,
creativity and leadership, retaining top talent, and building and
managing the employment relationship. He holds a BA and MS
in economics from the University of Illinois.
Craig Helwig Joins Neeley
as Senior Director of
Development
After serving for 17 years at the University of Texas at Austin,
including nine years as senior associate athletics director for
development, Craig Helwig joins TCU’s Neeley School to lead
advancement efforts with David Dibble, director of development,
and Diane Murray, regional development officer. This expanded
leadership team will provide the structure and expertise to help assure
the Neeley School’s future success.
Helwig has extensive experience in fundraising and major program
initiatives with UT-Austin, the John Hancock Sun Bowl, the Texas
Longhorn Network and the University of North Texas, where he
served as director of intercollegiate athletics for seven years. He
also was an account executive for eight years with the IBM-Data
Processing Division.
His many professional accomplishments include directing a capital
campaign that generated more than $250 million and implementing a
sales distribution system and integrated database for a multi-million
dollar manufacturing and sales organization.
Helwig holds a BS with a minor in engineering from Kansas State
University and completed the Advanced Business Institute presented
by the Harvard Business School.
34
Neeley School of Business at TCU | Volume 17, Issue 1
NEELEY BY THE NUMBERS
#6
TOP
25
Entrepreneurship, Dr. Ray Smilor
IN THE NATION
IN THE NATION
Marketing
Department
The Neeley School’s marketing
department ranks 6th in the U.S.
based on the number of research
articles TCU marketing faculty
members have had accepted and
published in the prestigious Journal
of Marketing over the past five years.
#30
IN THE WORLD
Entrepreneurship,
Dr. Garry Bruton
Garry Bruton,
professor of
management,
entrepreneurship
and leadership,
has been
recognized as the
30th most-cited author in the world
according to academic citations
in business journals based on
Reuters data for the last five years.
Bruton’s research, which focuses
on entrepreneurship in emerging
economies, has resulted in more
than 100 articles published or
forthcoming in leading journals.
#63
IN THE NATION
Ray Smilor, the Robert and Edith Schumacher Executive
Faculty Fellow in Innovation and Technology, is one of the
top 25 entrepreneurship professors in the U.S. according
to 3 Day Startup and based on votes by students, alumni,
faculty and entrepreneurs who supplied details on why their
nominated professor is effective in entrepreneurship education.
#28
IN THE WORLD
Marketing, Dr. Robert Leone
Robert Leone, the J. Vaughn and Evelyne H. Wilson
Chair in Marketing, is tied for No. 28 in the world
for the number of research articles published in the
American Marketing Association's premier journals
over the past five years.
#52
IN THE WORLD
Expansión
Full-Time MBA
#56
IN THE WORLD
Military Times
Best for Vets
(graduate)
U.S. News & World Report
Best Graduate Business Program
The TCU MBA is tied at No. 63 out of 464 graduate business
schools, based on recruiter surveys, placement success,
average starting salaries, GMAT scores and assessments by
other business school deans.
Volume 17, Issue 1 | Neeley School of Business at TCU
35
Class Notes
Send us your news, honors, awards, weddings, births
and announcements. Visit neeley.tcu.edu/classnotes
to submit your latest and greatest.
1950s
Larry Bruce Crabb BBA ’55
was inducted into the Piano
Technicians Guild’s Hall of Fame.
Larry is a piano tuner/technician
who runs a school to train future
piano tuners and technicians.
He also has a piano service and
restoration company in Atlanta,
Georgia, and is a certified tuning
examiner who tests applicants to
become tuner/technicians after
passing high-level exams.
F. G. Panos BBA ’56 passed away
August 5, 2014. He is survived by
his wife, Helen Henderson Panos
of Rockwall, and three children
and seven grandchildren.
1960s
Hollis Omer Davis MBA ’62
released his fifth book of poetry
“A One-Man Saw” in November
2014. Since retiring from the
aerospace business, Hollis has
published four books of poems
and a book of memoirs.
Jerry Rian BBA ’64 retired
after 40 years in the sales and
marketing field in San Diego,
California. He is enjoying the
sunshine and spending time with
his grandchildren.
1970s
Gary Reaves BBA ’72 accepted
the position of chief of the public
integrity unit of the Jefferson
County Criminal District
Attorney’s office.
M. Lance Coyle, MAI, SRA, BBA
’74 is the 2015 president of the
Appraisal Institute. He serves this
36
year as chair of the organization’s
executive committee and chairs its
policy-setting board of directors.
Chris Grasher BBA ’76 retired
from Ernst & Young in June 2014
after a 38-year career in three
different cities. He recently joined
Whitley Penn’s Fort Worth office
as a tax partner.
Hamzah Kassim MBA ’77 is
CEO and co-founder of The iA
Group, a consulting company
providing policy and strategybased transformation services for
corporate and government clients.
He worked previously with
Capgemini and Ernst & Young in
senior executive positions.
Eric Lyle Thomas BBA ’79 now
works at Trader Joes in Naples,
Florida.
1980s
Tom Corrick BBA ’77 MBA ’80
joined Boise Cascade Company
as its new CEO. Boise Cascade
is one the largest manufacturers
of wood products and distributors
of building products in the U.S.
with $3.6 billion in sales in 2014.
In May, Tom and his wife, Laurie
Schwartz Corrick TCU BFA ’79,
will celebrate the graduation of
their daughter, Mary, from TCU’s
Neeley School of Business with a
major in marketing. Mary's sister,
Betsy, teaches 8th grade English
at a charter school in Harlem,
New York. Tom and Laurie have
lived in Boise, Idaho, since 1982.
David Sugimoto CFA, MBA ’80
joined Irvine, California-based
Affinity Investment Advisors as a
senior portfolio manager. He will
oversee the firm’s international
strategy from their office in
Chadds Ford, Pennsylvania.
Kent McCarthy BBA ’81 finished
his MBA with honors from the
W.P. Carey School of Business
at Arizona State University in
May 2014. Kent left his career of
institutional fixed income sales
and trading, where he helped
cities, towns and universities
manage their portfolios, and is
now seeking to teach finance at
ASU. An avid pilot, he is also
currently studying for his black
belt test in aikido.
David Norman MBA ’81, owner
of Norman & Associates, a
Richmond-based association
management company
specializing in golf, has added
the Mid-Atlantic Association of
Golf Course Superintendents as
a new client. N&A now offers
management service to four
regional golf organizations and
three regional golf publications.
Scott A. Wilcox BBA ’81 became
the CFO at the Amon Carter
Museum of American Art in Fort
Worth. Prior to his new position,
he spent 14 years as the CFO and
deputy director at the Fort Worth
Zoo.
Lorna Donatone MBA ’82 was
honored on March 8, 2015, with
the Fritzi Pikes Woods Trailblazer
Award at the 2015 WFF Annual
Leadership Development
Conference.
Daryl L. Fowler BBA ’82 was reelected as DeWitt County judge
without opposition to a second
term in office that began on
January 1, 2015.
Mark S. Pierce MBA ’83 is a
wealth advisor with Thrivent
Financial. After 23 years, he has
achieved the designations of
CFP, ChFC and CLTC. He and
his wife, Debbie M.Ed ’85, have
three children: Martha, Hannah
and Jonathan (current TCU class
of 2017). Mark and Debbie live in
Springfield, Illinois.
Harry Bruce Funk MBA ’84 is
a CPA by day and an author by
night. He has written two books
on the history of his hometown,
and the third book in a series of
four will be published soon. He
enjoys singing and is involved
with the Choral Arts Society of
Frederick, Maryland.
Bryan Walker BBA ’85, store
facilities manager for The
Container Store, was elected
president of the Professional
Retail Store Maintenance
Association board of directors.
Brett Wyatt BBA ’86 joined the
firm of Gordon & Sykes LLP. He
is board certified in consumer and
commercial law and residential
real estate law by the Texas Board
of Legal Specialization. He also
practices in the areas of probate
and family law.
Andrew Slusher MBA ’88
became President of SMC³ in
January 2015. SMC³ provides
data and software solutions to the
logistics industry.
1990s
Brad Sylvester MBA ’91 joined
Chesapeake Energy Corporation
as vice president of investor
relations and communications.
He previously was vice president
of investor relations for
Southwestern Energy Company.
Prior to that he was a portfolio
manager at Greenwood &
Associates Inc.
Trish Ballew BBA ’93 and her
husband, Read Ballew, are proud
to announce that their son, Read
Ballew Jr., is now attending TCU.
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Neeley School of Business at TCU | Volume 17, Issue 1
CLASS NOTES
Weddings & Engagements
1
2
3
4
1. Lauren Terese Farrelly BBA ’11 married Benjamin Porter Searway on June 21, 2014, at St. Catharine Church in Spring Lake, New Jersey.
2. Jennifer Braatz Stover BBA ’09 married Russell Stover on December 6 in Kansas City. 3. Leah Miskin BBA ’11 and Jarrod Simpson TCU ’12
were engaged on November 8, 2014. 4. Stephen Lehn BBA ’04 MBA ’07 and Michelle Lehn were married on April 12, 2014, in Dallas, Texas.
Darin Szilagyi MBA ’94 is senior
vice president, chief strategist, and
growth and business development
officer at Trinity Mother Frances
Hospitals and Clinics. Prior to
joining the health care industry,
Darin held strategic planning
and business development
responsibilities for two Fortune
100 companies. Darin is now
charged with developing a
system-wide structure for annual
and periodic planning, as well as
driving the project management
of the organization’s growth
initiatives.
Shelly Rose Jordan BBA ’98
founded Creative Insight Services,
a strategic marketing research
consultancy, in 2013. She offers a
full range of hourly and contract
research services, including
research road mapping for startups, survey and discussion guide
design, quantitative fieldwork
and data analysis, qualitative 1:1
interviews and online discussion
boards, and creative, insightful
research reporting. She loves to
help companies large and small
better understand the market so
they can make informed decisions
and grow their business.
Agnieszka Wegner MBA ’98
was promoted to head of
partnerships and agreements
for EUROCONTROL. She
oversees all agreements with
other organizations on strategic,
financial, legal and technical
levels.
Liwei Ma MBA ’99 and his
company Yi Wang announce
the world’s first big data cancer
risk prediction platform. The
platform’s prediction accuracy
is more than 95 percent and will
be part of the research presented
in The European Lung Cancer
Conference 2015.
Dax Williamson BBA ’99 and
his family returned to Texas
after four years in the Phoenix,
Arizona, area. They now reside
in Austin, where Dax is the
managing director for Silicon
Valley Bank.
2000s
Juan Molta BBA ’00 is an
associate analyst at B Riley &
Co. His focus is equity research
covering small-capitalization
companies that are underfollowed or misunderstood by
Wall Street.
Zuberi Williams BBA ’00 was
sworn in as district court judge for
Montgomery County, Maryland.
Appointed by Gov. Martin
O'Malley, Zuberi made history
by becoming the youngest judge
in Montgomery County and the
third youngest judge in Maryland
at age 36. He previously served as
state administrative law judge and
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Volume 17, Issue 1 | Neeley School of Business at TCU
37
CLASS NOTES
assistant attorney general for the
District of Columbia. Earlier in
his legal career, Zuberi served as
a law clerk to Judge Gerald Bruce
Lee of the U.S. District Court for
the Eastern District of Virginia
and Maryland Chief Judge Robert
M. Bell. He received his law and
MBA degrees from American
University. He resides in Silver
Spring, Maryland, with his wife,
Samantha, and sons Silas and
Xavier.
Ruben Reynoso BBA ’03 is
the president and founder of
Tenant Real Estate Advisors, a
commercial real estate tenant and
buyer representation brokerage
firm. Ruben recently named TCU
alumnus Josh Bryan as the firm’s
new vice president.
Jason Bird BBA ’01 graduated in
December 2014 with a Master of
Science in Global Supply Chain
Management from the University
of Southern California Marshall
School of Business in Los
Angeles.
Jason Kuester MBA ’04 was
named senior vice president
of acquisitions and asset
management at Rosemont
Realty. In his new position,
he will source and underwrite
acquisitions located west of the
Mississippi. Jason broke into
the industry in 2002 and spent
seven years with Crescent Real
Estate prior to joining Rosemont
in 2013.
Jonathan Hegranes BBA ’01 and
his wife welcomed a baby who
inspired him to create a simple
breastfeeding app, AirBear Baby,
to monitor feeding. Available on
iTunes.
Greg Henderson BBA ’01 is
an attorney and joined Security
Title Co. in Abilene, Texas, in
August. He achieved board
certification in residential
real estate law with the Texas
Board of Legal Specialization.
Greg also continues in his role
as president and co-owner of
Lampasas County Abstract Co. in
Lampasas, Texas.
38
Births
Zeb Houston MBA ’04 and his
wife, Cassandra Self, welcomed
their son, Jackson, on February
23, 2015.
Aaron McLachlan BBA ’04
recently left Charles Schwab
and took a position as a financial
consultant with Fidelity
Investments in Broomfield,
Colorado.
1
2
3
4
5
Kara Morey BBA ’04 and Luke
Morey BBA ’04 welcomed their
daughter, Tabitha Jane Morey, on
October 20, 2014. She joins her
big sister, Delilah, in cheering on
the Horned Frogs.
Marcus Kain BBA ’01 is now
president of Sunflower Asset
Management, a fee-only money
management firm his father
founded in 1984.
Laura King Blackstock BBA ’05
and her husband, Garry,
welcomed Nico King Blackstock
on November 8, 2014, in
Orlando, Florida.
Monty Phillips MBA ’03
celebrated his one-year
anniversary in March 2015 as
Dallas division manager of
the Z-Blok Products Group at
Distribution International. The
firm is based in Houston, Texas.
Stephen Stull BBA ’05 and his
wife, Leigh Ann, welcomed their
daughter, Emerson Grace Stull,
on February 27 at 9:10 p.m. She
weighed 7 lbs. 10 oz. and was 21
inches long.
1. Zeb Houston MBA ’04 and his wife, Cassandra Self, welcomed
their son, Jackson, on February 23, 2015. 2. Kara Morey BBA
’04 and Luke Morey BBA ’04 welcomed their daughter, Tabitha
Jane Morey, on October 20, 2014. 3. Laura King Blackstock BBA
’05 and her husband, Garry, welcomed Nico King Blackstock on
November 8, 2014 4. David Halphen BBA ’07 and his wife, Paige
Halphen TCU ’07, welcomed their son, Finley Rad, on December
15, 2014. 5. Stephen Stull BBA ’05 and his wife, Leigh Ann,
welcomed their daughter, Emerson Grace Stull, on February 27.
SEE PHOTOS FROM NEELEY EVENTS
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Neeley School of Business at TCU | Volume 17, Issue 1
CLASS NOTES
Trent Capps BBA ’06 joined
Leon Capital Group in Dallas
as an assistant vice president for
retail development. Trent and his
wife, Victoria Capps TCU ’06,
are excited to be back in Dallas.
They spent the last two years in
Houston where Trent was the
director of real estate for ALDI
Inc.
David Halphen BBA ’07 and his
wife, Paige Halphen TCU ’07,
welcomed their son, Finley Rad,
on December 15, 2014.
Stephen Lehn BBA ’04 MBA ’07
and Michelle Lehn were married
on April 12, 2014, in Dallas,
Texas, at Christ the King Catholic
Church. TCU alumni attending
the wedding include: Taylor Klaw
Chandler ’03, Steve Griggs ’03,
Kyle Gore ’02, Carlo Capua ’00,
Rachel Capua ’09, Krista Porst
’06, Adrienne Harris ’06, Drew
Ingram ’05, Ryan Raedisch ’05,
Heather Zak ’03, Hunter Harris
’06, Brian Thomas ’05, Jeremy
Fetter ’01 and Judy Fetter ’03.
Will Northern BBA ’07 is the
broker and owner of Northern
Realty Group located in Fort
Worth. He is the Mayor’s
appointee to the Fort Worth
zoning commission, chair of the
Greater Fort Worth Association of
REALTORS Young Professional
Network, and the agent of
record for the Lancaster Lofts,
Magnolia-May Condos and 710
S. Main St. Will also represented
the buyer of the $7.1 million
acquisition of the Magnolia
Medical Tower.
Peter Wirth BBA ’08 was
honored as a power broker in
Dallas commercial real estate
along with a rising stars award
from Newmark Grubb Knight
Frank. His representation of
Kohl's department stores in their
site selection for a back office
operation for 2,000 people was
voted by D Magazine as the top
office brokerage deal of the year.
Carolina Avalos BBA ’09
launched a baby clothing brand at
The Studio at Kidsworld - Dallas
Market Center. In addition, she
has positioned Lima & Limon
as an upscale, successful brand
in Latin America. This year the
brand will launch products in the
U.S.
Carolyn Crouch Phillips BBA ’09
recently launched her company,
Alchemy Pops, a purveyor of
artisan frozen treats made from
scratch from farm-fresh local
ingredients. Started with her
husband, Wiley Phillips TCU
’08, the TCU duo are rolling
out their line of frozen pops to
retailers across DFW in a variety
of flavors including Watermelon
+ Basil, Roasted Peach + Thyme
and Cantaloupe + Mint. www.
alchemypops.com
Jennifer Braatz Stover BBA
’09 married Russell Stover on
December 6 in Kansas City.
Horned Frogs in attendance
were Matt Munson ’10, Ashley
Munson ’08, Catherine
Vanderbrook ’09, Katie King
’09, Leigh Carpenter ’07,
Sarah Tomlinson ’09, Kim
Dowd ’10, and Molly Wilkinson
’09. Jennifer is a team lead
and Russell is a client results
executive, both at Cerner Corp.
They reside in Kansas City.
2010s
Nathaniel Dean MBA ’10 and his
wife, Cara, welcomed their third
child, Alexandra Ann Dean, in
October 2014.
Adam Wilson BBA ’10 accepted
a position as an associate
attorney with Collins Collins
Muir + Stewart LLP in Oakland,
California. He will be practicing
professional liability defense.
Lauren Terese Farrelly BBA ’11
married Benjamin Porter Searway
on June 21, 2014, at St. Catharine
Church in Spring Lake, New
Jersey. The bride’s great-greatgreat-grandfather commissioned
the church in 1901. The wedding
party included fellow Horned
Frogs: father of the bride Richard
L. Farrelly III MBA ’94, maid of
honor Megan Farrelly ’14, and
bridesmaids Faith Anne Pitts
’11 and Morgan Bosworth
Scharbauer ’10. The bride is a
senior investment analyst at TCU.
The groom is an associate for
PNL Companies in Dallas. The
newlyweds reside in the Westcliff
West neighborhood of Fort Worth
with their Westie puppies, Lilly
and Lucy.
Tanner Agar BBA ’14 was a
semifinalist at the Baylor New
Venture competition. Tanner
received a $1,250 cash prize, in
addition to in-kind services from
V-Rooms.
Bharani Panneerselvam
MBA ’14 was honored with the
Think Big award by Elevate,
to recognize his achievement
with the company. Bharani is an
analyst in risk operations and
portfolio analytics for Elevate, a
spin-off of Think Finance.
Leah Miskin BBA ’11 and Jarrod
Simpson TCU ’12 were engaged
on November 8, 2014. They will
be tying the knot at Robert Carr
Chapel in spring 2016.
Greg Saltsman MBA ’11 and his
business partner Wade Chappell
opened their first retail location
for Pearl Snap Kolaches in
January 2015. The bakery is
located in the former Tres Jose's
restaurant space at 4006 White
Settlement Rd. in Fort Worth and
features kolaches of the both the
sweet and savory type. www.
pskolaches.com
Michael Zheng MBA ’11 and
family returned to Dallas in 2012
and happily settled down in
Southlake. Michael is now chief
credit officer at the Federal Home
Loan Bank of Dallas.
Maria Rosa Jose Abuawad MAc
’14 joined BDO Bolivia as a
regional audit manager in Santa
Cruz.
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Volume 17, Issue 1 | Neeley School of Business at TCU
39
ON THE SCENE
1
3
1 TCU faculty, staff and students participated in Neeley’s 2015
Basketball Tournament. BNSF Next Generation students Celeste
Campbell, Kirby Schulz, Morgan Clark and Pat Hollinger
planned the event. Winners were the Senior Neeley Fellows team
shown here, who went undefeated and played a close final game
against the PPA team.
4
5
6 BNSF Next Generation Leadership students and Dean Erekson
traveled to London, England, and the Isle of Skye, Scotland, to
learn about leadership from a historical perspective, while visiting
important landmarks.
2 Neeley Fellows toured Bloomberg on their annual visit to New
York City.
7 CEO of Bell Helicopter John Garrison sat down with TCU
MBAs for a C-Level Confidential dinner. Several TCU MBAs
are working with Bell for their Neeley & Associates Consulting
project.
3 BNSF Next Generation Leadership students painted fences at
HOPE Farm in Fort Worth, which provides at-risk boys with
positive male influences, a place to learn and have fun, and a
program that encourages them to be leaders.
8 “Diversity is defined around innovation, disruption,” TCU
alumnus and former chief executive for global diversity and
HR for PepsiCo, Ron Parker, told Dean Erekson and a crowd of
professionals and students at the Tandy Executive Speaker Series.
4 MS Supply Chain Management students visited Hong Kong,
Singapore and Ho Chi Minh City, Vietnam, to learn about
sourcing from suppliers and delivering to customers in Asia,
supply-base capabilities and current trading environments of the
three countries.
9 Energy MBA students explored France, Belgium and Scotland to
experience the unique issues facing energy businesses.
5 Three TCU junior business majors developed a worldwide
model for campus chapters of Hunters for the Hungry, a national
organization that works with hunters to donate excess venison to
food banks. Anthony Molina, Robbie Blair and Chris Hiemenz,
members of the BNSF Next Generation Leadership program,
want to raise awareness of the positive impacts of hunting.
40
2
Neeley School of Business at TCU | Volume 17, Issue 1
10 TCU MBAs enjoyed the baseball tailgate and Horned Frog win
against Santa Clara on April 19. The tailgate was hosted by Rahr
& Sons Brewing Co., which is owned and operated by TCU
alumnus Fritz Rahr BBA ’89 MBA ’93.
11 Major Dave Kolton BBA ’03 and Major Joshua Hawkins TCU
’03 reunited at a deployed location. Both were commissioned as
officers in the United States Air Force in 2003. Dave is stationed
at JB Andrews, Maryland, flying Air Force II. Josh is stationed at
MacDill AFB, Florida, and is the operations officer for the force
support squadron.
ON THE SCENE
6
7
8
10
11
9
Volume 17, Issue 1 | Neeley School of Business at TCU
41
Non-Profit Org.
U.S. Postage
PAID
Ft. Worth, TX
Permit No. 2143
Texas Christian University
TCU Box 298530
Fort Worth, TX 76129
ADDRESS SERVICE REQUESTED
GNOME TRAVELER
This TCU gnome goes along on
Executive MBA trips to spread
Horned Frog cheer around the
globe.
42
Neeley School of Business at TCU | Volume 17, Issue 1

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