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#41 The Technip Group internal magazine DECEMBER 2015 Building the future TAKE IT FURTHER PEOPLE IN ACTION ONE TECHNIP SECURITY: EMBEDDED IN ALL STEPS OF OUR ACTIVITIES P.10 PROJECT ENGINEERING MANAGER: AT THE HEART OF OUR PROJECTS P.15 NEW MILESTONE FOR GENDER DIVERSITY AND LAUNCH OF YAMMER P.22 Horizons 41 UK.indd 1 27/11/2015 13:44 Lift Line Cracking R2R Technology is Technip staff’s internal magazine. It aims to give you key information about our strategy, our projects, our teams’ actions, our job families, and Group-wide initiatives. First State Regenerator MUSHROOM CATALYST DISTRIBUTOR FLUID CATALYTIC CRACKING (FCC) This device distributes the TECHA WORLD-CLASS catalyst evenly across the NOLOGY THAT ENHANCES catalyst bed and ensures uniform distributionPRODUCTS of air REFINING CONTENTS THE PRELUDE FLNG GIANT Plug Valve P.20 and catalyst. The symmetrical design promotes mechanical TECHNOLOGIES reliability. IS TAKING SHAPE COMBUSTION AIR RING The design provides optimum air distribution and mixing, both vertically and laterally. It also minimizes mechanical problems and distributor/nozzle erosion, as well as reduces capital and maintenance costs compared to designs offered by other licensers. SECURITY EMBEDDED IN ALL STEPS P.04 OUR PROJECTS OF OUR ACTIVITIES Focus on Prelude FLNG and Prelude Subsea contracts P.10 TAKE IT FURTHER Keeping its employees safe and ensuring security of plants, vessels, operations and projects is one of the Group’s day-to-day priorities. P.08 P.15 INSIGHT PEOPLE IN ACTION CLIENTS SHARE PROJECT ENGINEERING MANAGER THEIR PROJECT MANAGEMENT EXPECTATIONS LEGAL AND COMPLIANCE THE ROLE THEY PLAY IN THE BUSINESS P.18 FACE TO FACE AT THE HEART OF OUR PROJECTS 8 countries certified 2014 Brazil, France and Italy 2015 Australia, Malaysia, the UAE, the UK and the US P.22 ONE TECHNIP NEW MILESTONE FOR GENDER DIVERSITY AND LAUNCH OF YAMMER CHECK OUT THE DIGITAL ISSUE OF HORIZONS AVAILABLE ON THE LINK GROUP INTRANET TO WATCH THE VIDEOS MENTIONED IN THE MAGAZINE. HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 2 27/11/2015 13:44 THE WORD OF THE CHAIRMAN & CEO Dear Colleagues, We all know that the prolonged and harsh downturn affecting the oil & gas industry is impacting our company and results in major changes in our sector. In such challenging times, it is critical that we stay focused on our day-to-day activities. What we do every day, like taking care of safety and quality, delivering our projects, developing our people and working on new technologies, is what builds the future. At the same time we are in a period where, more than ever, building the future also means looking forward; where we have to anticipate and look at different ways of working to reinforce our current position and be ready to take advantage of the upturn when it comes. This is why, right now, we are actively designing and marketing innovative solutions that help our clients reduce the costs of their projects – which is what they expect from us the most. We are doing this by expanding our capabilities, enlarging our portfolio of integrated solutions and getting involved early in projects, a vision which has already been positively received by the market. Preparing for tomorrow is also a tangible way to express our confidence in the future and progress in spite of tragic events, whether they are close to us or anywhere in the world, such as those Our values which happened in France last November. You’ll find them throughout the magazine to highlight article content. Remember that “take it further” is in our DNA. So we will adapt ourselves to be more competitive in the new environment. We will Our values You’llour find them throughoutexpectations. And anticipate and innovate to respond to clients’ the magazine to highlight article content. by doing so, in line with one of our four values, we will build our future. Thank you. Thierry Pilenko Our values You’ll find them throughout the magazine to highlight article content. Our values OUR VALUES You’ll find them throughout the magazine to highlight article content. We have 4 values that have ensured our success to the present and will take us forward. By sharing these values and living them each day, we are truly One Technip. HORIZONS THE TECHNIP GROUP INTERNAL MAGAZINE DECEMBER 2015 #41 You can find all issues of horizons at: The Link Group intranet> About Technip> Publications> Horizons. Your suggestions for articles are always welcome: groupinternalcommunications@technip.com. Director of Publication: Christophe Bélorgeot; Editor: Pascale Dumon-Poiret; Associate editor: Laure Vannerot-Desombre; Photography: Technip Media Library. Design and Production: Unedite. Project Manager: Sophie Costes; Copywriter: Richard Thompson; Layout: Hugues Jacquemin, Cover photo: Ilya Kostianovsky (Technip) and Jeong-Hyeon Kim (Samsung Heavy Industries) in front of Prelude FLNG in construction, Back cover: Anne-Laure Seguette. The Group Communications Department would like to thank all Technip people who have contributed to this issue. Technip - 89 av de la Grande Armée, F75116 Paris. 03 Horizons 41 UK.indd 3 DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 OUR PROJECTS OFFSHORE THE PRELUDE FLNG GIANT IS TAKING SHAPE Six years after the Master Agreement with Shell was signed and three years after the first steel was cut, the game-changing Prelude Floating Liquefied Natural Gas (FLNG) project is entering the commissioning phase. M uch of the world’s natural gas reserves are located in remote offshore fields. The distances make getting the gas from the field to an onshore plant challenging. So why not bring the gas plant to the field? That is the innovative concept behind the Shell Prelude floating LNG(1) facility that the Technip-Samsung Heavy Industries consortium designed and is currently building at Geoje yard in South Korea. Made of Technip’s modules, it will process and chill natural gas produced at the offshore field in Australia to -162°C, shrinking its volume by 600. This is a huge project: at its peak, over 1,000 Technip people in Paris (France), Chennai (India), Kuala Lumpur (Malaysia), Dubai (UAE), Geoje (South Korea) and Perth (Australia) were working on it. Today there are around 350. In June 2015, the last of the 14 modules which in total weigh more than 60,000 tons, was lifted onto the floating unit. The last parts of the largest Turret-Mooring System (TMS) ever built, were lifted in October 2015 and were followed by the flare in November. The TMS was designed by SBM Offshore to enable rotation around the pivoting mooring and to withstand powerful tropical cyclones. It will use 16 anchoring lines to remain moored over the gas field and includes a 93 m turret that turns slowly in the wind, absorbing the impact of strong weather conditions. “The construction team is now heading towards its last phase, progressively, passing the relay to the commissioning team to achieve collective success,” says 1 1 — 3D view of Prelude FLNG. HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 4 04 27/11/2015 13:45 PROJECT PROFILE CLIENT: Shell (operator 67.5%). THREE JOINT VENTURE PARTNERS: INPEX (17.5%), KOGAS (10%) and CPC Taiwan (5%). CONTRACTORS: Technip - Samsung Consortium (TSC). Alain Poincheval, Prelude Executive Project Director. In addition, Technip’s Deep Orient vessel will execute the mooring hook-up offshore campaign. Shell also awarded Technip in 2012 the subsea phase of the Prelude project (see page 6). Technip Deep Energy, the world’s fastest pipe layer, began installing the subsea lines mid-2015. “We have a pioneering team here, aiming to make Prelude the reference,” concludes Alain. LOCATION: Browse Basin 475 km North of Broome, Western Australia. PROJECT SPECS: TSC project management, engineering, procurement, installation and commissioning of the Prelude FLNG, including moorings and hook-ups. Separate subsea installation contract. Yard Teams Field (1) Liquefied Natural Gas THE MEGA ACHIEVEMENTS OF A MEGA PROJECT VESSEL • 600,000-ton displacement, the equivalent of 6 aircraft carriers • 488 m long and 74 m wide • 260,000 tons of steel (36 Eiffel Towers) PROJECT • 80,000 tons of topsides (modules and main deck) • 1.6 million engineering man hours in the design phase • Designed to product 3.6 mtpa(2) of LNG • More than 40 million overall project manhours 2 2— Shell Prelude FLNG after the flare integration in November 2015. SAFETY • 574,980 manhours of HSE training • LTI(3) free record: 7.3 million exposure hours (2) Million tons per annum (3) Lost Time Injury 05 Horizons 41 UK.indd 5 WATCH THE VIDEO “SHELL PRELUDE FLNG – BUILDING THE FUTURE OF LNG” ON TECHNIP INTERNET WEBSITE/PUBLICATIONS. DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 OUR PROJECTS SUBSEA GETTING READY FOR PRELUDE FLNG SUBSEA INSTALLATION Shell also chose Technip to perform the subsea installation contract for the Prelude FLNG, to make sure that the subsea systems are ready for hookup with Prelude on station. 1 3 “The Prelude subsea installation is distinct from the building of the Prelude FLNG, but the timing of the two projects are closely synchronized,” says Bertrand Peuchot, Prelude Offshore Installation Contract (OIC) Senior Project Manager. “The Prelude project is a landmark for Shell and our client wants to ensure that everything is done right the first time. The coordination with our other Prelude contract, with Shell and with the fleet is key to its success.” Consequently, Shell and Technip share offices in Perth, Australia, from where the subsea project is being executed in conjunction with our center in Kuala Lumpur (Malaysia). Earlier this year, our spoolbase in Orkanger (Norway) finished welding and spooling the flowlines provided by Shell Australia Pty Ltd. They were transported by Deep Energy to the field offshore Australia and installed, along with the PLETs(1). This campaign marked a key milestone for Technip: it was the first reel-pipelay project in the region for the Deep Energy. Currently, the subsea assets, including the manifolds, christmas trees, and umbilical HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 6 1 — PLET upending and line up for the offshore weld onboard the Deep Energy. 2 — Winners of the campaign 1B-celebration team building sailing event. 3 — Transfer of PLETs to the Deep Energy from the supply vessel. termination assemblies, are being fabricated in Malaysia by other companies. In 2016, Technip will perform the fabrication of the rest of the subsea assets, as well as the installation and the pre-commissioning. The schedule calls for the risers and umbilicals to be installed and hooked up as soon as the FLNG arrives on site. Vessels from the Group’s fleet will be used again for the offshore campaigns, including the North Sea Atlantic and the Deep Orient. “The Prelude subsea project is really a joint project with Shell. Our teams are fully integrated. We share the same project values and objectives. It enables us to communicate better and makes all of us accountable for the project’s success,” says Bertrand. PRELUDE OFFSHORE INSTALLATION CONTRACT (OIC) – PROJECT SHEET CLIENT: Shell. LOCATION: Browse Basin 475 km North of Broome, Western Australia. PROJECT SPECS: Project management, transport and installation of rigid flowlines, PLETs and various subsea equipment. Management of key interfaces with the hook-up and commissioning of the Prelude FLNG facility. SITES: Technip’s operating centers in Perth (Australia), and Kuala Lumpur (Malaysia), and Technip’s spoolbase in Orkanger (Norway). VESSELS: Deep Energy, North Sea Atlantic and Deep Orient. (1) PLETs: Pipeline End Terminations. 06 27/11/2015 13:45 SUBSEA VERTICAL INTEGRATION DELIVERS BØYLA ON SCHEDULE IN NORWAY The Bøyla EPIC(1) contract is more than just another North Sea project. Go beyond the headlines and you will find a project that was operationally complex and required real technical prowess. PROJECT PROFILE CLIENT: Det Norske Oljeselskap ASA (previously Marathon Oil Norge). LOCATION: About 225 km west of Stavanger. PROJECT SPECS: Engineering, Procurement, Installation and Construction (EPIC) contract for rigid pipelines, umbilicals, spools and subsea structures. COMPLETION DATE: Mid 2015. Technip won the Bøyla development project in 2012. The project was to develop the Bøyla field using a subsea facility tied back to a FPSO in the neighboring Alvheim field. All the flowlines, umbilicals and subsea equipment would be provided by Technip. We were selected because we offered an integrated solution (see box) that combined design, engineering, procurement, manufacturing, project management and installation. The project’s timeline was ambitious, with fabrication work scheduled to start in 2013 and commissioning in 2015. “We provided the client with a single interface and our schedule was shorter than our competitor’s,” explains Simen Andersen, Bøyla Project Manager, based in Norway. “This meant the client could start producing oil faster.” Two of the biggest challenges were performing procurement early enough to ensure that fabrication could start on time and coordinating the extensive installation campaign. Technip Umbilicals plant in Newcastle (UK) manufactured 2 umbilicals with a total length of over 30 km. Of the 90 km of rigid pipe, over 27 km used high-spec Technip pipein-pipe technology, capable of delivering the oil to the FPSO with correct temperature specified in the flow assurance. 1 1 — North Sea Atlantic offshore team ready for operation on the Bøyla project. 2 — Skandi Arctic sail away after mobilizing subsea structures at fabrication yard. Out at sea, the Deep Energy, Skandi Arctic, North Sea Atlantic, North Sea Giant from the Technip fleet and a host of chartered vessels were mobilized for the project. With so many vessels at work at the same time, scheduling and positioning were vital, so that the work being done by one vessel did not interfere with what was performed by another. “Over 19 nationalities worked on the project and put in over 2 million hours. From the early design days to the final installation back in July 2015, we were able to deliver the project according to schedule thanks to our integrated approach,” concludes Simen. (1) EPIC: Engineering, Procurement, Installation, Construction. THE POWER OF VERTICAL INTEGRATION When the client signed the deal, they picked Technip to handle the entire project from end to end: design, fabrication and installation of the pipes and equipment. The project team called on Technip’s subsea and offshore expertise, working closely with Technip Umbilicals, Genesis, the Orkanger and Evanton spoolbases. A perfect example of vertical integration in action. 07 Horizons 41 UK.indd 7 DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 INSIGHT INTERVIEW CLIENTS SHARE THEIR PROJECT MANAGEMENT EXPECTATIONS Many thanks to our Houston-based clients who agreed to share their views (from left to right on the photo): MIKE BEATTIE, General Manager, Facilities Engineering, Anadarko STARLEE SYKES, Vice President, Deepwater Projects, BP JIM SHORIAK, Vice President, US Mega Projects, Sasol HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 8 Our clients are facing new challenges due to the current market situation, and they are looking to us, and, in particular, our Project Management (PM) community, for new solutions and better collaboration. At the North America PM Days held in Houston in October, three clients were invited to express their views by answering a few questions. — What do you expect from contractors, like Technip, given the current environment? MIKE BEATTIE, GENERAL MANAGER, FACILITIES ENGINEERING, ANADARKO: Everyone knows that revenues have tanked and cash flow is lower for oil companies. We are looking closely at where we make money and where we spend it. The cash that oil companies make goes mainly to dividends, operating costs, and capital, and most often they refuse to cut dividends. So operating cost and capital cost have to come down. According to some estimates, the cost of oil and gas projects doubled between 2000 and 2015. In deepwater production, the increase has been triple or quadruple. Oil companies were focused on the cost structure of projects before the price of oil dropped; now it has become even more critical as the higher cost structure when combined with the low oil price may render certain projects non-economic. As we work continually to maintain the expected safety and reliability, we must also reduce the development costs. That way, when prices do go back up, we will all be in a better position for the rebound. 08 27/11/2015 13:45 PROJECT MANAGERS NEED TO HAVE A HELICOPTER VIEW TO UNDERSTAND THE CONTEXT ABOVE AND BEYOND THE DAY-TO-DAY. TECHNIP TOOLS TO OPTIMIZE PROJECT MANAGEMENT Jim Shoriak, Vice President, US Mega Projects, Sasol — What specifically do you expect from our Project Managers?ent? JIM SHORIAK, VICE PRESIDENT, US MEGA PROJECTS, SASOL: We need PMs to be extremely smart about what goes on in their organization. We expect them to identify and eliminate inefficiencies, asking themselves questions like: Can we do one review instead of three? Or can we set quality standards in such a way that we don’t have to do separate quality checks at the end. PMs need to find ways to cut time and money. It’s also important to be more sophisticated at managing compromises. PMs need to have a helicopter view to understand the context above and beyond the day-to-day. Be self-critical and aware of where your capability issues are as a person and as an organization. Finally, keep your eye on the ball when it comes to safety. If we don’t have a safe project, then we don’t have a project. Workforces are worried about where their next job will be. They’re nervous and need reassuring so that safety doesn’t suffer. Also, in times like these, team development is extremely critical. You have to fight to keep the right players on the team. To avoid serious incidents, make sure the mentoring relationships are in place when developing young people. —H ow can we help to make you more successful? STARLEE SYKES, VICE PRESIDENT, DEEPWATER PROJECTS, BP: Deliver absolute quality engineering, because if the finished project doesn’t operate the way it’s supposed to, we the client can’t turn that into revenue. Another imperative is transparency and honesty. As a client, what we don’t want is you to tell us everything is ok then find out about hidden problems. Contractors are often afraid to be upfront and honest about the situation on a project. We fight over change orders, variation orders instead of working together on a good outcome. Obsess about performance, not contracts. And when things do go wrong, find solutions, not excuses. Instill a no-blame culture. Finally, and to link back to the first question, we don’t want you to cut costs by cutting corners. The key is finding new ways to operate more efficiently. PMs need to look really hard at internal processes and challenge them. Ask yourself, what value do they add? Would you invest in the project if it was your own money? The numbers of manhours it takes to do things are much higher than they were 20-30 years ago. Safety and compliance have added manhours to projects, but there is still plenty of room to streamline internal processes. PMs have to be more aware of what is happening in their company’s “black boxes,” like the estimating function or technical centers, in order to challenge them on the time they spend on work. Find ways to consolidate internally to be more efficient on projects—that will produce CAPEX and OPEX savings. 09 Horizons 41 UK.indd 9 Technip is actively answering client expectations in terms of Project Management through a multi-tier approach at global level. Since 2009, the Council of Project Management has worked to promote and develop the community of project managers across Technip. Its objectives are to optimize the sharing of experience, best practices and lessons learned among this key group while enhancing the tools and processes that support this core activity. In parallel, Technip University is developing an academy dedicated to project management. This learning arm will be structured with training on fundamentals, an advanced level with advanced courses, coaching, and an executive level. It will include a new program, to be rolled out in 2016, designed to bring valuable contents to all project managers and project directors. The program will help them develop their hard skills and their soft skills, such as early engagement and effective collaboration, which are increasingly important to our clients. DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 TAKE IT FURTHER SECURITY EMBEDDED IN ALL STEPS OF OUR ACTIVITIES Technip is operating in all parts of the world, in a geopolitical context that can be sometimes turbulent. Keeping its employees safe and ensuring security of plants, vessels, operations and projects is one of the Group’s day-to-day priorities. HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 10 10 27/11/2015 13:45 74 crisis exercices in 2014. 2 180 operating centers ISO certified for Business Continuity Management. suspect e-mails analyzed each month. A FEW SECURITY FIGURES O ver the years, Technip has built a 360degree approach to security. As an international oil & gas service company, the Group faces diverse risks linked to political, geographical or operational situations. The challenge is to be able to correctly evaluate and monitor these risks before they become threats. At stake: taking the right decisions whenever necessary, at an early stage, as well as in case of emergency. This is true at all steps of our business, for the sake of our personnel, operations and industrial assets as much as our information and finances. “Our goal is to provide the same level of protection to employees and activities at all times, wherever they are in the world. The company can be proud of its track record over the past 10 years – zero fatalities and zero kidnappings – but we don’t take it for granted,” says Laurent Mereyde, Group Health Safety Environment and Security SVP. 1 SMARTravel AIMS AT ENSURING YOU HAVE A SAFE AND SECURE TRAVEL WHEN YOU ARE ON A BUSINESS TRIP. — A KEY EXPERTISE SUPPORTING OUR BUSINESS Over the years, we have continually developed and enhanced our security skills. We have our own network of experts that keeps Technip informed live on the security situation. In all the countries, regions and oceans where we work, we track numerous indicators. This allows the security team to analyze evolving threats in real time and to detect faint signals before they become big issues. A good example is Money Fraud, which we identified early on and on which we took practical and tailor-made measures (see box). The security analysis is used first when we intervene in the bid stage, to make a go/ no-go decision for a potential new project. Along with an on-site security audit, done by the correspondent in the country, the analysis is used to draft the Security Plan that is part of our bid-process and to implement the Technip Security Management System once the project is underway. The investigation also steers our relationship with local governments and communities. Technip always maintains its security independence but we work closely with local FOR MORE INFORMATION GO TO: The Link Group>Security >Travellers Security communities and institutions. It’s one of the best ways to optimize the security conditions for our people and projects. Over the life of a project, the threat analysis continues to anticipate any new security issues. “Our position is to leave before the situation becomes a problem and to be the first to return when the threat level recedes,” explains Laurent. Of course, security extends to people’s moves. The security analysis provides the foundational information that we use to prepare and equip employees for travel through the travelers’ booklet. A new tool, named SMARTravel, is being progressively implemented. It provides any Technip employee travelling abroad on a business trip or assignment with consolidated security and medical recommendations, and support in case of need. During the terrorist attacks which hit Paris in November, the Group’s security team responded immediately by sending a message to 134 people currently travelling in the country, and suspended all missions to France until further notice. Cyber security is also a big focus nowadays, with a dedicated team working closely with IT. — LEVERAGING CROSS-FUNCTIONAL COORDINATION TO ENSURE INCIDENT MANAGEMENT In the event of a major incident, Emergency Response Teams are mobilized across the world and coordinated by the Group crisis management team made up of senior executives and experts from Corporate Security, Health Safety 11 Horizons 41 UK.indd 11 1 — Emergency response exercise ongoing in Aberdeen, UK, in October 2015. DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 TAKE IT FURTHER 16 countries 3 ranked level 3. A FEW SECURITY FIGURES 2 2 — Security and HSE teams on the ground in the Middle East. and Environment (HSE), Medical, Communications, Human Resources (HR) and Legal. This was recently the case when massive explosions rocked the port of Tianjin in China on August 12 while Technip staff was working only 10 km away on two projects for two different Regions. From relocation of staff to controlling for toxic pollution, to resuming work in safe and secure conditions, decisions were taken through a joint approach to ensure the health and safety of all employees on site. “Security isn’t a silo. To protect all our colleagues we mobilize our network”, says Sean Olivier, Regional Security officer based in Abu Dhabi. To this end, a practical incident management system is in place within Technip, with an emergency numbers card available to everyone. In the event of an emergency, the first call goes to the local emergency number of the Manager on Duty (MOD) (see “How Emergency Response Works”). — BUILDING A CULTURE OF SECURITY THROUGH CONTINUAL IMPROVEMENT All the projects we execute around the world and the myriad situations we face are a vast source of lessons learned. Threats are constantly evolving, so security cannot be static. It is a forward-moving process, driven by training 3 — Corporate Security Team, from left to right: Laurent Mereyde, Ahmed Tijany, Victoire Patin, Caroline Aurelle, Marion Escouteloup, Corine Briand, Julien Rambeau. SECURITY ISN’T A SILO. TO PROTECT ALL OUR COLLEAGUES WE MOBILIZE OUR NETWORK. Sean Olivier, Regional Security officer based in Abu Dhabi our network and our employees. We perform regular project security audits and track all incidents. After an incident or crisis, an after action review highlights what worked and what could be done better in the future. “We put a lot of emphasis on transparent and clear communications with employees so they can improve their individual approach to security,” says Laurent. For example, all employees sent on assignment receive security and cultural training in order to empower them to behave responsibly in accordance with the local culture and situation. Everyone is an actor and security doesn’t work when you impose it on people; it works best when people adhere voluntarily to a culture that they believe and trust in. WORLD MAP OF TECHNIP’S COUNTRY SECURITY RISK LEVELS Leg As of November 2, 2015. HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 12 12 27/11/2015 13:45 3 QUESTIONS FOR LAURENT MEREYDE, Group HSE and Security SVP WHAT PEOPLE EXPECT FROM US IS CLEAR THINKING AND DECISION-MAKING. THEY HAVE TO BE ABLE TO COUNT ON US Why is security important for Technip? LAURENT MEREYDE: On one hand, security is one of the enablers which allows Technip, in liaison with our sub-contractors, to successfully and safely deliver projects to customers. On the other, it contributes to attract and retain top talents: no one wants to put themselves in harms way, no matter how interesting the work is. Security is complex and continuously evolving. In this context, our team at corporate and regional level, comprising of a mix of geo-political experts and specialists with real, field-tested experience, is tailored to manage the challenges faced. How is it linked to our business? L. M.: Security is built into our business from the start. It’s never an afterthought. The goal is always to make the right decision at any step of our activities, to protect people and assets before a risk becomes a real threat. The responsibility of Security is to check and analyze the situation from the outset. And when it gives the green light to operations, it means that it is possible to operate securely and that all the necessary security measures are in place. How does Security as a function operate within Technip? L. M.: We operate in four phases. Upstream, we do threat analysis to make sure the conditions are sufficiently secure for our employees to work in. During regular operations, our security plan, security management system and training ensure that security is maintained. In case of an incident, we go straight into action to protect our people and operations. Finally, on an ongoing basis, we learn from our experiences, whether during everyday operations or crisis situations, and use the lessons learned to train people and take our standards and practice to an even higher level. At every phase, what people expect from us is clear thinking and decisionmaking. They have to be able to count on us. HOW EMERGENCY RESPONSE WORKS Manager on Duty (MOD): The first step in Technip’s incident management system. A local or regional MOD is available 24/7 in all countries where we operate. Emergency Response Team (ERT): Depending on the size and nature of the situation, we may bring together one or several ERTs, which comprises representatives of operations (senior executives, project management) and Security, HSE Medical, Communications, HR and Legal departments. Business Continuity Management (BCM): Once the initial response to the emergency is completed, and all Technip personnel are safe, the business continuity plan kicks into gear to get operations back to normal after the disruptive incident. Legend: level 1: low security risks level 2: medium security risks level 3: high security risks level 4: extreme security risks 13 Horizons 41 UK.indd 13 DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 TAKE IT FURTHER MONEY FRAUD: A GROWING THREAT C ompanies such as Technip are targeted by external money frauds. The most common one is the “Senior Executive fraud”, where fraudsters imitate a senior executive in order to influence employees and obtain money. “The principle of such fraud is to put pressure on the targeted employee by requesting a money transfer, invoking an urgent and confidential operation”, explains Rosfarith Goitia, Region B Treasury & Money Fraud Correspondent, based in Rome. “We record six attempts targeting Technip monthly, and that number keeps increasing,” adds Victoire Patin, Group Security Manager. Thanks to the vigilance of Technip staff, the Group has never, up to now, been a victim of such fraud. “But that doesn’t mean we should lower our guard,” explains Julien Rambeau, Group Information Security Manager. “The fraudsters are getting more sophisticated: they EXTERNAL FRAUD 70 ATTEMPTS HAVE BEEN REPORTED SINCE THE BEGINNING OF 2015 (ABOUT 6 CASES PER MONTH) hire experts to use new technologies and they know how to impersonate emails and phone numbers, and even imitate voices.” To combat external fraud, Technip continues to strengthen its internal controls and processes for authorizing money transfers. “The first measure is a collective one: the vigilance and the commitment of all colleagues is the best mean to fight external frauds. This is why it is important to report any suspected attempt to moneyfraud@technip.com. The second one is to ensure prevention through awareness and communication of all employees with the support of the regional network,” concludes Paul-Alain Mulner, Vice President, Group Treasury Department. WATCH THE VIDEO “HOW IS TECHNIP ORGANIZED TO FIGHT EXTERNAL FRAUD ATTEMPTS?” ON THE LINK GROUP > SECURITY > MONEY FRAUD FOR MORE INFORMATION: READ THE EXTERNAL FRAUD BOOKLET, ATTACHED TO THIS MAGAZINE AND AVAILABLE ON THE LINK GROUP > SECURITY THE MONEY FRAUD TEAM IS A GROUP TREASURY AND SECURITY TASK FORCE, SUPPORTED BY CORRESPONDENTS OF ALL REGIONS. WHAT ABOUT MARITIME SECURITY? “We pay special attention to the security of our vessels and crews, wherever they are working, and in particular when they are transiting through areas where piracy is a threat. One of these areas is the Gulf of Aden, which we transit through when on passage from Europe, via the Suez Canal, to Asia. Before arriving in such high risk areas, our vessels are fortified and armed guards come on board. We have Maritime Company Security Officers based in Aberdeen and in Rio who monitor the security of our fleet, working closely with Group Security. We know at all times exactly where our vessels are. The team also trains crews on security procedures.” MARION ESCOUTELOUP, Corporate Security Manager (Paris) and RICHARD BRADBURY, Company Security Officer, T-MOS (Aberdeen) HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 14 4 Technip vessels Technip security navy tracking system, Technip’s tool to track the Group’s vessels at sea. have transited in piracy high risk areas (Gulf of Aden, East Africa and Persian Gulf) since the beginning of the year. 14 27/11/2015 13:45 N S PEOPLE PEOPLE IN IN ACTION ACTION CONSTRUCTION MANAGERS PROJECT ENGINEERING MANAGER A KEY EXPERTISE THEPROJECT HEART FORAT OUR OF OUR PROJECTS EXECUTION Whether for subsea or onshore or offshore projects, Project Engineering Managers play a vital role at the intersection of execution, engineering Construction plays a key role the execution of the EPC(1) and EPIC(2) onshore and offshore disciplines andinproject management. contracts we win. Construction Managers turn the client’s dream and the engineer’s vision into reality. They have to combine a large array of know-how and skills to get the job done. W W ho puts the “E” in the EPC and EPIC(1) contracts? This is the job of the Project Engineering Manager or PEM. Taking a closer look at what is behind these three letters is a great way to understand exactly what the project dynamic is and what role PEMs play. — COORDINATING ALL ENGINEERING MATTERS A project’s scope is divided into separate packages of deliverables. Each package is executed by one or more engineering disciplines, which include, for example, process, electrical, civil design, or welding. The PEM manages all the project engineering tasks that are necessary to deliver the packages and ultimately the final project. Reporting to the Project Manager, Project Engineering Managers are also responsible for identifying and allocating engineering resources from the pool of talents available in the Region. Mixing packages and disciplines creates a complex and interconnected matrix organization. Changes to one package nearly always have an impact on the others and the engineering is directly linked to the execution of the other stages of the project: procurement, installation and commissioning. Therefore, any slippage at engineering stages could severely impact the overall execution of the project and have costly consequences. “The PEMs set the rhythm of the project,” explains Bruno Faure, Group SVP, Subsea Projects & Operations. “They coordinate the different engineering tasks, while taking into 1 1 — Jubail refinery in Saudi Arabia. Yemen LNG project. Horizons 41 UK.indd 15 15 DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 PEOPLE IN ACTION 2 3 2 — Skandi Africa, our new construction vessel (© photo courtesy of Huisman). account the constraints of safety, quality, cost and schedule.” Because of the central role played by project engineering, the PEM works hand in hand with the head of the project. “It is a highly visible role, because the PEM is the technical interface between Technip’s engineering resources, the client, the supply chain and the operations,” explains Arturo Grimaldi, Group SVP Onshore/ Offshore Projects & Operations. “Everything technical is the responsibility of the PEM.” —H ARD ENGINEERING EXPERTISE MEETS SOFT SKILLS By definition, Project Engineering Managers have to have strong engineering skills. Typically, they work their way up starting from an engineering discipline (such as mechanical or process engineering for example) to a project engineer, then they become a PEM. Although there is no career development limitation for PEMs within the Group, the specificities of subsea projects versus onshore-offshore projects mean that PEMs are most likely to spend most of their career in their respective segment. As we can guess, a successful Project Engineering Manager must have capabilities above and beyond his or her technical competences and analytical skills. First, they need to be able to HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 16 3 — Bruno Faure on the left and Arturo Grimaldi on the right. unify a project engineering team and build alignment among its members and other stakeholders. PEMs have to get the best out of suppliers/ subcontractors and create a healthy relationship with the client. Second, they have to have a holistic view of the project that incorporates not only the technical side of delivery, but also the contractual requirements from the client and towards our subcontractors. “Because of the central role played by the PEM, they need to see the whole picture and be involved from day one right through to handover.” — B REEDING GROUND FOR FUTURE PROJECT MANAGERS The PEM role is a natural breeding ground for future Project Managers and Directors. “Being a PEM is a privileged position. There is no better way to learn how to manage projects,” says Arturo. “I always tell new PEMs not to be in a hurry to move on. They should see their time on a project as one of the most valuable experiences they will ever have. Successfully delivering one project after another is the best training there is. It teaches you how to mix patience with passion.” Bruno concludes: “You can spend your whole career in Project Engineering or you can move up into Project Management: the door is wide open for PEMs.” IT IS A HIGHLY VISIBLE ROLE, BECAUSE THE PEM IS THE TECHNICAL INTERFACE BETWEEN TECHNIP’S ENGINEERING RESOURCES, THE CLIENT, THE SUPPLY CHAIN AND THE OPERATIONS. Arturo Grimaldi, Group SVP Onshore/ Offshore Projects & Operations (1) EPC/EPIC Engineering, Procurement, (Installation), Construction. 16 27/11/2015 13:45 3 POINTS OF VIEW A BIG-PICTURE VIEW OF THE PROJECT GLOBAL PROJECT ENGINEERING: ENSURING DELIVERY EXCELLENCE AND COST EFFECTIVENESS BRUNO FAURE, Group SVP, Subsea Projects & Operations, and Arturo Grimaldi, Group SVP Onshore/Offshore Projects & Operations, explain the role of Global Project Engineering. I have an educational background as a civil engineer and was a structural engineer, project engineer and lead engineer before becoming a Project Engineering Manager. I’m working on the Asgard subsea compression project for Statoil. I became a PEM because I wanted to be involved in planning and execution, not just a single engineering discipline. As the link between the project manager and the engineering team, I have to have a big-picture view of the project and good communications skills. When you see the project come to life, it’s a great sense of accomplishment. REGINA HERMELIN, Project Engineering Manager, Subsea, NSC Stavanger, Norway GET THE BEST OUT OF THE TEAMS After working for 8 years as a pipeline engineer in Kuala Lumpur (Malaysia), 2 years as a prospect manager at Flexi France and almost a year preparing the engineering proposal for an EPCI(1) bid back in Malaysia, I started as PEM on the Chevron Bangka project in 2014. What struck me the most is the importance of the project management part of my role. I spend most of my time keeping everyone internally and externally aligned to ensure successful outcome of the project. It has taught me to be patient, understand people’s needs and get the best out of the teams. The Group plays an important role in developing Project Engineering Managers. According to Bruno, one of the Group’s main roles is to ensure that the level of engineering excellence is consistent from one project to another, regardless of the size or location. “One Technip means One Project Engineering. In cooperation with the Region and the Project Director, we validate at Group level the way the project engineering leadership is organized to make sure it fits the requirements of the project.” We also ensure at Group level that all PEMs share a similar mindset focused on quality, safety, respect of the schedule and cost effectiveness in execution. Engineering decisions have a huge impact on the project’s budget, most notably in asset allocation and installation for subsea, and procurement and construction for onshoreoffshore. Finally, Group Operations pays close attention to the pipeline of PEM talents. “Because we oversee the PEM teams on projects we are able to identify early on the most promising talents and develop them”, concludes Arturo. SIVANANTHAN JOTHEE, Project Engineering Manager, Subsea, Asia-Pacific Kuala Lumpur, Malaysia THE RIGHT INFORMATION AT THE RIGHT TIME I’ve been with Technip since 2000. I’m a chemical engineer, I spent seven years in process engineering and then joined project engineering. The key to success as a PEM is getting the right information at the right time and spreading it as needed, so that the teams can work together smoothly and effectively. Building an onshore facility, like the high-density polyethylene (HDPE) plant I’m currently working on, is the result of many people and processes. My role is to get everyone work together and head in the same direction. ALBERTA CREMONINI, Project Engineering Manager, Onshore, Region B, Rome, Italy FOR MORE INFORMATION, CLICK ON THIS LINK TO WATCH THE VIDEO INTERVIEWS OF PROJECT ENGINEERING MANAGERS 17 Horizons 41 UK.indd 17 DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 FACE TO FACE GROUP LEGAL A PARTNER HELPING THE BUSINESS ACHIEVE COMMON GOALS Following his appointment in October as Group General Counsel, we sat down with John Freeman to talk about his vision of Legal and Compliance, the role they play in the business and what this means for the future. —W hat are the responsibilities of General Counsel? GET LEGAL AND COMPLIANCE INVOLVED AS EARLY AS POSSIBLE IN THE PROJECT. JOHN FREEMAN: If you look at Technip, the Group’s requirements in terms of legal services fall into two main categories. On one side of the equation, you have the Group corporate affairs: all the legal entity and governance matters; mergers, acquisitions and divestments; legal structures; and real estate. On the other side, you have all the legal matters related to business and operations, our projects, and their execution. These also include Compliance and Intellectual Property. Finally, Group Legal works closely with the Group Insurance Department and Group Finance. —W hy are Legal and Compliance important to the company? John Freeman, Group General Counsel J. F.: I think it all relates to risk management. Legal matters and compliance issues are a source of risk for the business. A poorly written contract can have financial consequences. The same goes for the conditions governing an acquisition or merger. When it comes to Ethics & Compliance, it’s about protecting the company and its people. Today’s regulations are increasingly complex and ever-changing. We need to provide employees sufficient tools and support to ensure that we continue to comply with laws—and do the right thing—in the countries in which we operate (See box). —W hat is your vision of Legal and Compliance? J. F.: Fundamentally, I see our function as a business partner helping the company to de-risk the decision-making process. That explains, for HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 18 example, why as General Counsel I also sit on the Group Executive Committee. I can contribute my counsel and my advice to the discussions. I want to get away from any stereotype of Legal or Compliance being the “department that always says no.” As part of One Technip, we share the same goals as the project teams. I would really like the business to see us as a partner helping them get to the outcome they want and the goals they set. So, how are we going to do that? I like to draw the parallel with safety and quality. In these two areas, we have evolved as an organization away from a strictly punitive, enforcement-driven approach, to a corporate culture approach based on personal responsibility, where safety and quality are deeply woven into our DNA. I want to see Legal and Compliance take inspiration from the approach of Pulse and Quartz and become even closer partners with operations. —H ow should the businesses work with you? J. F.: There are three guiding principles. First, get Legal and Compliance involved as early as possible in the project. Don’t wait until the last minute, when decisions need to be made under pressure. That just increases the risk. Second, we need to be transparent with each other because without transparency there cannot be true teamwork. The more we know, the better we can support the operational teams. Last, but not least, everyone around the table needs to be clear on what the goals are from the start. We need to be focused on delivering 18 27/11/2015 13:45 ETHICS & COMPLIANCE OR HOW TO DO THE RIGHT THING John Freeman, Group General Counsel and Nathalie Gouache, SVP Group Chief Compliance Officer an outcome that satisfies the client and protects Technip, its people and its business. —D oes your appointment mean the legal department will be reorganized? J. F.: No. We have a fantastic legal department that will continue to work the way it has. I told the teams when I arrived that our job is to provide continuity, consistency and clarity in the way we operate and in the way we work with the Regions and the business. In tough market conditions like those we face today, stability frees up our energies to focus on supporting the business, not rearranging our organization. By being proactive, knowledgeable and helping reduce risks, Legal and Compliance will provide operations with the information and tools to do the right thing and achieve common goals. Nathalie Gouache, SVP Group Chief Compliance Officer, shares her views about Ethics & Compliance culture. Coming from Region A, where I was Group Vice President Legal, and Regional Compliance Officer, I saw firsthand the engagement of the teams to do the right thing. Our engagement is the key driver to build trust not only among ourselves but also with our clients and partners. We all take pride in delivering our projects not only at client’s satisfaction and safely, but also ethically. This is what Ethics and Compliance culture is about. Dealing with ethical issues is a challenge that we have to tackle all together, and Ethics & Compliance teams are on the front line when it comes to protecting the company and our people. The best way to protect the teams and the company is by ensuring the awareness of compliance risks and exposure in an ever-changing regulatory environment that is becoming increasingly complex. This is a permanent focus. Pro-activity, anticipation of compliance risks as well as sharing information about ethical dilemmas are necessary. Ethics & Compliance teams have developed simple tools to help operational teams navigate the Ethics & Compliance landscape of their projects. Embedding our compliance pillars, these tools include tailored Project Compliance Programs, joint venture frameworks, and dedicated training sessions or like processes which are now applied on most of our EPC Projects. 19 Horizons 41 UK.indd 19 DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:45 TECHNOLOGIES FLUID CATALYTIC CRACKING (FCC) A WORLD-CLASS TECHNOLOGY THAT ENHANCES REFINING PRODUCTS Schematic of Technip’s proprietary Resid Fluid Catalytic Cracking R2R Technology Catalyst Lift Line Catalyst Lift Line First State Regenerator efiners are constantly challenged with finding flexible, cost effective ways to maximize profitability from a barrel of crude oil. That means improving operating performance and reliability over a range of feedstocks. One proven approach is to process the lowest cost crudes or other opportunity feeds and convert them into lighter, higher value products such as gasoline and propylene. The primary conversion unit that can accomplish this is the Fluid Catalytic Cracking Unit (FCC), a leading proprietary technology provided by Technip and implemented across the industry, including on Technip projects. The history of this FCC technology begins with an alliance of four companies: Technip, Total Petroleum, IFPEN and Axens. Together, the alliance companies have successfully collaborated in the design, development and implementation of the technology for more than 30 years. The alliance has licensed 60 grassroots units, including the world’s largest resid FCC unit located in the Middle East, and performed more than 250 revamp projects for units of every major licensor of FCC designs. Our center of excellence for this technology is embedded within Technip Stone & Webster Process Technology’s operating center in Houston, Texas (US). The team primarily includes engineers and technologists who have the knowhow and experience to design, develop, and execute FCC projects. Services typically begin with a study or process design package, and may evolve into basic/detailed engineering and supply of proprietary equipment (examples on drawing). With continuous improvement a top priority, the team is also working on the next generation of FCC design which will provide even more flexibility for long-term profitability and process integration with petrochemical facilities. Horizons 41 UK.indd 20 Second Stage Regenerator Schematic of Technip’s proprietary Resid Fluid Catalytic Cracking R2R Technology R HORIZONS — DECEMBER 2015 #41 Second Stage Regenerator MUSHROOM CATALYST DISTRIBUTOR Plug Valve First State Regenerator This device distributes the MUSHROOM catalyst evenly across the CATALYST catalyst bed and ensures DISTRIBUTOR uniform distribution of air Plug Valve and catalyst. The symmetrical This device distributes the design promotes catalyst evenly across mechanical the reliability. catalyst bed and ensures uniform distribution of air and catalyst. The symmetrical design promotes mechanical reliability. COMBUSTION AIR RING 20 The design provides optimum air distribution and mixing, both vertically and laterally. It also minimizes COMBUSTION AIR and RING mechanical problems distributor/nozzle erosion, as well The design provides optimum airas reduces capital and costs compared distribution and maintenance mixing, both vertically to designs by other licensers. and laterally. It offered also minimizes mechanical problems and distributor/nozzle erosion, as well as reduces capital and maintenance costs compared to designs offered by other licensers. 27/11/2015 13:46 RISER SEPARATION SYSTEM (RS2) This device promotes rapid separation of hydrocarbons from catalyst, minimizing post riser reactions and providing excellent operational stability. The special design is tolerant to process upsets and efficient through the full range of operation. Regenerated Catalyst Withdrawl Well RISER SEPARATION SYSTEM (RS2) This device promotes rapid separation of hydrocarbons from catalyst, minimizing post riser reactions and providing excellent operational stability. The special design is tolerant to process upsets and efficient through the Reactor/ Disengager full range of operation. Regenerated Catalyst Withdrawl Well d Stage erator Reactor/ Disengager STRIPPER PACKING The packing, which Technip offers exclusively through an alliance with Stripper Koch-Glitsch, removes Steam Ring hydrocarbons from the spent catalyst. It increases Reactor Riser liquid yields and reduces Spent Catalyst regenerator temperature Slide Value and emissions resulting in Regenerated Catalyst better yield selectivity. Slide Valve The simple but innovative design is low maintenance and easy to install. yst ine Stripper Steam Ring tate erator Reactor Riser Spent Catalyst Slide Value Plug Valve STRIPPER PACKING The packing, which Technip offers exclusively through an alliance with Koch-Glitsch, removes hydrocarbons from the spent catalyst. It increases liquid yields and reduces regenerator temperature and emissions resulting in better yield selectivity. The simple but innovative design is low maintenance and easy to install. Regenerated Catalyst Slide Valve FEED INJECTORS FEED INJECTORS This device has a unique design that maximizes the atomization and distribution of oil droplets injected into the catalyst. The result is an increase in yield selectivity, decrease of delta coke, and increased conversion at lower outlet temperature for resid and vacuum gas oil feedstocks. Location of FCC unit in a refinery Location of FCC unit in a refinery This device has a unique design that maximizes the atomization and distribution of oil droplets injected into the catalyst. The result is an increase in yield selectivity, decrease of delta coke, and increased conversion at lower outlet temperature for resid and vacuum gas oil feedstocks. Hydrogen Gasoline Gasoline, Aromatics Isomerization LPG Hydrogen Isomerization LPG Crude Distillation Naphta Hydrotreating Jet, Diesel Catalytic Reforming Gasoline Naphta HydrotreatingGasoline, Aromatics Crude Catalytic Reforming FCC Jet, Diesel Jet, Diesel Hydrocracking FCC Gasoline Gasoline Hydrocracking Jet, Diesel Gasoline Gasoline Vacuum Distillation Mid-Distillate Hydrotreating Alkylation Alkylation Cycle oil to hydrotreating or hydrocracking Cycle oil to hydrotreating or hydrocracking Mid-Distillate Hydrotreating m n Visbreaker Visbreaker Horizons 41 UK.indd 21 21 DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:46 ONE TECHNIP EDGE CERTIFICATION NEW MILESTONE IN OUR JOURNEY TOWARDS GENDER DIVERSITY Gender Diversity is a key priority for Technip and our strategy is focused on 3 main areas: raising awareness, consistent communication, and measuring our progress, which has seen some important improvement. T he results of our gender diversity activities are measured accurately thanks to Technip’s adoption of the EDGE global assessment and objective 3rd party certification system. We have reached an important milestone in 2015 in our journey to One Technip in terms of Gender Diversity: 8 countries are now certified to the EDGE(1) standard, and all Regions are represented within this assessment process (see illustration). The EDGE process produces comprehensive, country-specific reports covering areas such as recruitment and promotion, leadership development, training and mentoring, flexible working and company culture. Based on this valuable information, each entity develops a targeted action plan for improvement. ‘“Measurement against a global standard is a critical step on the way to a more equitable workplace for men and women,” says Katrine Sharp, Vice President, Group Sustainable Development & Gender Diversity. Why is it important to measure Gender Diversity against a global standard? First, in business what gets measured tends to get done. Equally important is the quality of the measurement itself. EDGE is grounded in a rigorous methodology and process, which is HORIZONS — DECEMBER 2015 #41 Horizons 41 UK.indd 22 Katrine Sharp, Vice President, Group Sustainable Development & Gender Diversity. why it has been endorsed by business, government and academic leaders. It involves a deep analysis of company gender statistics, a review of the policies and practices in place and it also takes into account the views of employees themselves through an independently administered employee survey. “EDGE certification is an important step towards becoming a more inclusive and Gender Intelligent organization,” concludes Katrine. (1) Economic Dividends for Gender Equality. MEASUREMENT AGAINST A GLOBAL STANDARD IS A CRITICAL STEP ON THE WAY TO A MORE EQUITABLE WORKPLACE FOR MEN AND WOMEN. VISIT THE DEDICATED PAGE AND WATCH THE FILM ON THE GROUP INTRANET: THE LINK GROUP > ABOUT TECHNIP > GENDER DIVERSITY 22 27/11/2015 13:46 INTERNAL SOCIAL NETWORK DO YOU YAMMER? IT WORKS! Who never dreamed of a powerful, easy-to-use tool for online collaboration to make life easier? Here’s proof that Yammer can get the job done!! F or weeks, someone in Technip in Norway had been looking for someone in the organization with experience in specific piggyback clamps for flexibles. He had sent out an email to everyone in his own office, with no luck and the e-mail came to our Perth office in Australia. Robby O’Sullivan, a Regional Technology Officer based in Perth, Australia posted his request in the Call For Expertise Group on Yammer and, within hours, he had a response — several of them, in fact. This wasn’t an isolated event. The new Yammer internal social network has been tangibly helping people around Technip to save time and collaborate more effectively. That is why, after a successful 18-month pilot testing phase in Subsea, Yammer was rolled out to the whole company in October. Every Technip employee with an email address can join Yammer. It is built into the new Microsoft Office 365 package, which is also being implemented across the Group. — YAMMER MEANS BUSINESS Yammer at Technip is meant to be a place to collaborate, share and communicate. People can get together online by forming a group to have conversations and collaborate on files. Groups can also be set up around areas of interest, such as technology, projects, disciplines or departments. For example, the Animation & Multimedia group brings together users who work with 3D modeling software and produce animations across the Group. Barry Young, a Lead Technical Animator in Aberdeen, UK, pointed out that he is hugely impressed by all that he has seen so far. “I wasn’t aware that so many people at Technip were producing 3D models and animations. Exchanging tips, custom tools and 3D models has already had a profound effect on my workflow and productivity.” — THE TECHNIP ONLINE COMMUNITY By allowing us to easily join forces and bridge departments and geographies beyond borders, Yammer also reinforces mutual comprehension and ultimately strengthens our corporate culture. On the operational side, it is important to know how to correctly use this new tool by reading the Yammer Usage Policy and Do’s and Don’ts. To help you make the most of it, the Yammer Support group is available to provide support and tips at all times. So, if you are not yet a user, it’s time to join your 10,000 colleagues who are already connected. We look forward to seeing you on Yammer very soon! 23 Horizons 41 UK.indd 23 GETTING STARTED Click on the Yammer icon at https://portal.office.com and log in with your Technip email address and password. You can connect via your PC’s browser (preferably Chrome), your smartphone or tablet. The next step is to complete your profile and keep it updated. Then join the groups of your choice and be an active user. We encourage you to join the Yammer Support group and the Call for Expertise group for starters. If you don’t find the group you’re looking for, go ahead and create one! You can read the group administrator’s kit for more information. DECEMBER 2015 #41 — HORIZONS 27/11/2015 13:46 Boost collaboration on our Internal Social Network Horizons 41 UK.indd 24 30/11/2015 08:39
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