AIPC: Excellence in Centre Management Around the World

AIPC: Excellence in Centre Management Around the World

2015 UPDATED EDITION
AIPC: Excellence in
Centre Management
Around the World
Wherever on earth your event rotation may take you,
you’ll find the highest quality of facilities and services
are associated with members of AIPC, the International
Association of Convention Centres. It’s a quality brand that
can give you a head start in accessing what you need for
a successful event – and securing the confidence that you
need when faced by today’s challenging circumstances!
Why AIPC Membership Means Quality:
The Top Ten
There are a lot of reasons why AIPC membership
means a higher quality product for you, your
organization and your delegates.
Here are ten to think about:
AIPC members have the best
professional development
resources in the industry:
The AIPC Academy offers the
only international centre-specific
comprehensive educational
experience in the industry,
with intensive programs that
incorporate input from both
industry experts and key client
groups in order to make the
connection between current
issues and corresponding
best service practices.
AIPC members deliver
extensive sustainability
credentials and options:
98% of AIPC member centres
have comprehensive sustainability policies and programs
in place to make your event
more environmentally friendly
while offering a variety of program options to enable you
to readily address your own organizational CSR objectives in
an efficient, cost-effective way.
AIPC centres are committed
to Excellence in Centre
Management:
All AIPC members are committed to Excellence in Convention
Centre Management – it’s the
reason they’re members! And
now, the AIPC Quality Standards
program – the only centre
specific management process
system in the industry – is delivering an audited certification
to more centres than ever.
AIPC members can access
the latest and best industry
research:
AIPC carries out ongoing
centre-related research and
works with other industry
organizations to access the
facts and analysis that enable
them to better understand
client issues and help you to
develop innovative solutions.
AIPC recognizes and
rewards quality:
For over ten years, AIPC has
maintained the AIPC Apex
Award in Recognition of the
Highest Client Rating Received
by a Convention Centre, a program that not only recognizes
top-rated centres around the
world but provides member
participants with an exhaustive
assessment of strengths and
weaknesses they can act on
for further improvement.
The AIPC network creates
access to knowledge,
expertise and innovation:
With more than 170 international centres and over 900
management professionals
in 56 countries around the
world, AIPC members exchange a world of knowledge,
experience and creativity
in forums designed to share
this wealth for the benefit of
both operators and clients.
AIPC members document
value and performance:
AIPC members understand
the importance of providing
hard performance measures
in support of their claims,
whether this is in service areas
or the documentation of
economic benefits, and have
access to a variety of tools to
assist them in achieving this.
AIPC members listen
to their clients:
Client feedback is the most
important vehicle for measuring
performance. That’s why
customer feedback and
improvement loops are an
integral part of the AIPC Quality
Standards program and a force
that drives long term planning
for member centres.
AIPC members work with
their communities to ensure
a welcoming environment:
Great partnerships make for
a great destination experience
– and that’s why our members
invest in community relations
activities that underline the
importance of the industry
to the local community. The
result: the kind of welcome your
delegates want and deserve
throughout their event.
AIPC members recognize
and support the industry
value proposition:
As industry professionals,
one thing we all share is the
need for greater awareness
of the value of what we do
for our participants, from
association professionals to
corporate managers. AIPC
member centres make this
kind of communication a
priority – and that helps create
a better future for all of us!
AIPC member centres are your best industry partners for great
events, anywhere in the world. Visit www.aipc.org for ongoing
information about how and why what we do matters to you!
The AIPC Quality Standards logo identifies centres that
have earned special distinction by having been audited
against a rigorous set of management criteria designed
to ensure high quality in all areas of venue operations –
your guarantee of a dedication to top performance!
The AIPC Apex Award designation identifies those centres
with the very special distinction of achieving the highest
client rating for service and facility quality of any centre in
the year for which they received their award – an even higher
level of recognized excellence amongst AIPC members.
HERE ARE THE MEMBERS OF AIPC’S GLOBAL NETWORK
AICC
ABERDEEN, UNITED KINGDOM
ARUSHA, TANZANIA
Aberdeen Exhibition & Conference Centre, UK
Steve Daun, Sales Manager – Associations
TEL [44] (1224) 330 413 | sdaun@aecc.co.uk
www.aecc.co.uk
Arusha International Conference Centre – AICC
Elishilia D. Kaaya, Managing Director
TEL [255] (27) 205 0187 | md@aicc.co.tz
www.aicc.co.tz
ABU DHABI, UNITED ARAB EMIRATES
ATHENS, GREECE
Abu Dhabi National Exhibition Centre
Robin Miller, Acting Chief Commercial Officer
TEL [971] 50 643 4762 | robin.miller@adnec.ae
www.adnec.ae
Megaron Athens International Conference Centre
Zenia Kerasidou, Director of Sales
TEL [30] (210) 728 2156 | maicc@megaron.gr
www.maicc.gr
ADELAIDE, AUSTRALIA
ATLANTA, UNITED STATES
Adelaide Convention Centre
Simon Burgess, Director of Marketing & Sales
TEL [61] (8) 8210 6713 | simon.burgess@adelaidecc.com.au
www.adelaidecc.com.au
Georgia World Congress Center
Mark Adams, Director of Sales
TEL [1] (404) 223 4200 | madams@gwcc.com
www.gwcc.com
AMSTERDAM, NETHERLANDS
AUCKLAND, NEW ZEALAND
SKYCITY Auckland Convention Centre
Amsterdam RAI Convention Centre
Marlies Steinebach-Verstoep, Manager Business Development
TEL [31] (20) 549 1722 | raimarketing@rai.nl
www.rai.nl
ANKARA, TURKEY
CONGRESIUM ANKARA
Burcin Turker, Director of Sales & Marketing
TEL [90] 530 068 7324 | burcin.turker@congresium.com
www.congresium.com
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Gillian Officer, Director of Sales – Conventions
TEL [64] 9 363 6358 | gillian.officer@skycity.co.nz
www.skycityconventions.co.nz
BAKU, AZERBAIJAN
The Heydar Aliyev Center
Hasan Hasanov, Head of Cooperation with International Organizations Unit
TEL [994] 12 505 6001 | info@heydaraliyevcenter.az
www.heydaraliyevcenter.az
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BALI, INDONESIA
BEIJING, CHINA
Bali Nusa Dua Convention Center (BNDCC)
Rika Maylani, Executive Assistant Manager
TEL [62] 361 773 000 | rika.maylani@baliconventioncenter.com
www.baliconventioncenter.com
China National Convention Center
Jessica Jia, International Business Development Department
TEL [86] (10) 6499 3516 | jiazh@cnccchina.com
www.cnccchina.com
BARCELONA, SPAIN
BELFAST, NORTHERN IRELAND
CCIB – Centre de Convencions Internacional de Barcelona
Carolina García, Sales & Marketing Director
TEL [34] 93 230 1000 | marketing@ccib.es
www.ccib.es
Belfast Waterfront Conference and Exhibition Centre
Jennifer Patterson, Revenue and Business Generation Manager
TEL [44] (28) 9033 4400 | conference@waterfront.co.uk
www.waterfront.co.uk/conferenceandmeetings
BARCELONA, SPAIN
FIRA BARCELONA
BELGRADE, SERBIA
Miguel Fuertes, Guest Events Manager
TEL [34] 93 233 2000 | guestevents@firabarcelona.com
www.firabarcelona-guestevents.com
Sava Centar
Rade Hinic, Director, Congress Department
TEL [381] (11) 220 6701 | r.hinic@savacentar.net
www.savacentar.net
BARCELONA, SPAIN
BERGEN, NORWAY
Palau de Congressos de Catalunya
Ramzi Shuaibi, Business Development Manager
TEL [34] 93 364 4555 Ext. 8702 | ramzi.shuaibi@pcongresos.com
www.pcongresos.com
GRIEGHALLEN Culture, Conference and Exhibition Center
Elisabeth Hopsdal Brattebø, Sales Manager
TEL [47] (55) 216 117 | elisabeth.hopsdal@grieghallen.no
www.grieghallen.no
BASEL, SWITZERLAND
BERLIN, GERMANY
Congress Center Basel
Letizia Elia, Head of Business Development
TEL [41] 58 206 2854 | letizia.elia@congress.ch
www.congress.ch
CityCube Berlin
Christian Ortlepp, International Business
TEL [49] (30) 3038 3000 | ortlepp@messe-berlin.com
www.citycube-berlin.com
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BOSTON, UNITED STATES
BILBAO, SPAIN
BEC CONVENTIONS – Bilbao Exhibition Centre
Boston Convention & Exhibition Center
Bob Pellegrini, CASE, Vice President of Sales
TEL [1] (617) 954 3331 | rpellegrini@SignatureBoston.com
www.SignatureBoston.com
Marisa Marín, Director
TEL [34] 94 404 0067 | congresos@bec.eu
www.becconvenciones.com
WINNER 2003
BILBAO, SPAIN
BOSTON, UNITED STATES
Bilbao Conference Centre and Concert Hall. Euskalduna
Begoña Anguisola Renteria, Commercial Director
TEL [34] (944) 035 000 | info@euskalduna.net
www.euskalduna.net
Hynes Convention Center
Bob Pellegrini, CASE, Vice President of Sales
TEL [1] (617) 954 3331 | rpellegrini@SignatureBoston.com
www.SignatureBoston.com
BIRMINGHAM, UNITED KINGDOM
BOURNEMOUTH, UNITED KINGDOM
The International Convention Centre, Birmingham
James Elston, Sales Director
TEL [44] 121 644 5148 | james.elston@theicc.co.uk
www.theicc.co.uk
Bournemouth International Centre
Pat Coyne, Director of Venues
TEL [44] (1202) 456 506 | pat.coyne@bhlive.co.uk
www.bhlive.co.uk
BOLOGNA, ITALY
BREGENZ, AUSTRIA
Polo Congressuale Bologna
Aldo Sansone, Managing Director
TEL [39] (051) 637 5111 | info@bolognacongressi.it
www.bolognacongressi.it
Kongresskultur Bregenz
Ursula Kaufmann, Head of Sales
TEL [43] 5574 413 352 | ursula.kaufmann@kongresskultur.com
www.kongresskultur.com
BONN, GERMANY
BRIGHTON, UNITED KINGDOM
World Conference Center Bonn
Marie Méchineau-Herrmann, Sales Manager
TEL [49] (228) 926 7125 | m.mechineau@worldccbonn.com
www.worldccbonn.com
The Brighton Centre
Liz Brand, Sales Manager
TEL [44] (1273) 292 671 | liz.brand@brighton-hove.gov.uk
www.brightoncentre.co.uk/conference
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BRISBANE, AUSTRALIA
Brisbane Convention & Exhibition Centre
Alison Gardiner, Director of Sales - Conventions
TEL [61] (7) 3308 3073 | alisong@bcec.com.au
www.bcec.com.au
BUDAPEST, HUNGARY
HUNGEXPO – Budapest
Anita Kristóf, Director of Event Sales
TEL [36] (1) 263 6520 | event@hungexpo.hu
www.hungexpo.hu
BRISBANE, AUSTRALIA
BURSA, TURKEY
Royal International Convention Centre – Brisbane Australia
Sally Pulford, General Manager – Venue Sales & Marketing
TEL [61] (7) 3253 3900 | spulford@royalicc.com.au
www.royalicc.com.au
Merinos Atatürk Congress Culture Center
Cüneyt Acar, Marketing & Publicity Executive
TEL [90] (224) 272 1600 | info@merinosakkm.com
www.merinosakkm.com
BRUSSELS, BELGIUM
BRUSSELS EXPO
BUSAN, REPUBLIC OF KOREA
BEXCO (Busan Exhibition & Convention Center)
David Boon, General Management
TEL [32] (2) 474 8470 | d.boon@brussels-expo.be
www.brussels-expo.be
Kevin Park, Convention Manager
TEL [82] (51) 740 7348 | jhp@bexco.co.kr
www.bexco.co.kr
WINNER 2004
WINNER 2014
BRUSSELS, BELGIUM
SQUARE-BRUSSELS MEETING CENTRE
CAIRNS, AUSTRALIA
Antony Jean-Mertens, Director of Sales & Marketing
TEL [32] (2) 515 1321 | antony.jean-mertens@square-brussels.com
www.square-brussels.com
Cairns Convention Centre
Jenny Graham, Director of Sales
TEL [61] (7) 4042 4200 | sales@cairnsconvention.com.au
www.cairnsconvention.com.au
BUCHAREST, ROMANIA
CAIRO, EGYPT
The International Conference Centre Bucharest
Daniel Marin, General Manager
TEL [40] (21) 414 1420 | cic@cdep.ro
www.cdep.ro/cic/
Cairo International Convention Center (CICC)
Khaled Shehata, Chairman
TEL [20] (2) 2260 7859 | chairman@cairoexpocity.com
www.eeca.gov.eg
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CALGARY, CANADA
Calgary TELUS Convention Centre
COPENHAGEN, DENMARK
Suzan Hauszner, Sales Manager, US and International
TEL [1] (403) 261 8556 | suzanh@calgary-convention.com
www.calgary-convention.com
Bella Center Copenhagen
Lise Sparre Milandt, Director of Congress Sales
TEL [45] 3247 2236 | congress@bellacenter.dk
www.bellacenter.dk
CANNES, FRANCE
DAR ES SALAAM, TANZANIA
Palais des Festivals et des Congrès
Isabelle Gainche, Director of Sales & Marketing
TEL [33] (4) 9299 8415 | gainche@palaisdesfestivals.com
www.palaisdesfestivals.com
Julius Nyerere International Convention Centre
Deus Kulwa, Manager
TEL [255] 222 922 1013 | dkulwa@aicc.co.tz
www.aicc.co.tz
CAPE TOWN, SOUTH AFRICA
DARWIN, AUSTRALIA
Cape Town International Convention Centre
Julie-May Ellingson, Chief Executive Officer
TEL [27] (21) 410 5000 | julie-may@cticc.co.za
www.cticc.co.za
Darwin Convention Centre
Carrie Altamura, Director of Sales and Marketing
TEL [61] 8 8923 9000 | caltamura@darwinconvention.com.au
www.darwinconvention.com.au
KÖLCSEY
COVENTION CENTRE
HUNGARY – DEBRECEN
CARTAGENA, COLOMBIA
DEBRECEN, HUNGARY
Cartagena de Indias Convention Center
Diana M. Rodriguez, Marketing & Sales Manager
TEL [57] 5 654 4000 | comercial@cccartagena.com
www.cccartagena.com
Kölcsey Convention Centre
Zsolt Szabó, Head of Marketing and Sales
TEL [36] 52 518 409 | szabo@fonixinfo.hu
www.kolcseykozpont.hu
CHANGWON, SOUTH KOREA
DEN HAAG, NETHERLANDS
CECO (Changwon Exhibition & Convention Center)
Ashley Park, Marketing Coordinator
TEL [82] 55 212 1009 | ashleypark@coex.co.kr
www.ceco.co.kr
World Forum Convention Center
Kirsten Vosmer, Commercial Manager
TEL [31] (70) 306 6293 | kirsten.vosmer@worldforum.nl
www.worldforum.nl
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DOHA, QATAR
DÜSSELDORF, GERMANY
Qatar National Convention Centre
Janet Leow, PR & Communications Manager
TEL [974] 4470 7000 | Jleow@qatarconvention.com
www.qatarconvention.com
CCD Congress Center Düsseldorf
Mandy Pahl, Director of Sales Conventions & Business Events
TEL [49] (211) 4560 8413 | pahlm@d-cse.de
www.ccd.de
DUBAI, UNITED ARAB EMIRATES
EDINBURGH, UNITED KINGDOM
Dubai International Convention and Exhibition Centre
Karen Smith, Director – International Sales
TEL [971] 4 308 6903 | karen.smith@dwtc.com
www.dwtc.com
Edinburgh International Conference Centre (EICC)
Louise Andrew, Head of Sales & Marketing
TEL [44] (131) 519 4090 | louisea@eicc.co.uk
www.eicc.co.uk
DUBLIN, IRELAND
RDS Conference Village
FIRENZE, ITALY
Michelle Griffin, Commercial Director
TEL [353] (1) 240 7223 | michele.griffin@rds.ie
www.rds.ie
Firenze Fiera Congress & Exhibition Center
Marina Sablich, Business Development Manager
TEL [39] (055) 4973 265 | sablich@firenzefiera.it
www.firenzefiera.it
DUBLIN, IRELAND
FRANKFURT, GERMANY
The Convention Centre Dublin
Adrienne Clarke, Head of Conference Sales
TEL [353] (1) 856 0000 | sales@theccd.ie
www.theccd.ie
Congress Center Messe Frankfurt
Christine Grimm, Sales Manager
TEL [49] (69) 7575 3407 | christine.grimm@messefrankfurt.com
www.congressfrankfurt.de
DURBAN, SOUTH AFRICA
GENÈVE, SWITZERLAND
Durban International Convention Center (Durban ICC)
Mala Dorasamy, Marketing, Sales and Events Director
TEL [27] (31) 360 1000 | sales@icc.co.za
www.icc.co.za
Centre International de Conférences Genève
François Dricourt, Deputy Director
TEL [41] (22) 791 9070 | f.dricourt@cicg.ch
www.cicg.ch
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GLASGOW, UNITED KINGDOM
HAMBURG, GERMANY
Scottish Exhibition + Conference Centre
Kathleen Warden, Director of Conference Sales
TEL [44] 141 275 6211 | info@secc.co.uk
www.secc.co.uk
CCH – Congress Center Hamburg
Gina Salzborn, Sales Manager
TEL [49] (40) 3569 2223 | gina.salzborn@cch.de
www.cch.de
GOLD COAST, AUSTRALIA
HARROGATE, UNITED KINGDOM
Gold Coast Convention and Exhibition Centre
Michelle Mann, Director of Sales
TEL [61] (7) 5504 4000 | sales@gccec.com.au
www.gccec.com.au
HIC Yorkshire
Simon Kent, Director
TEL [44] (1423) 500 500 | sales@harrogateinternationalcentre.co.uk
www.hicyorkshire.co.uk
GÖTEBORG, SWEDEN
HELSINKI, FINLAND
The Swedish Exhibition and Congress Centre
Maria Anderson, Manager Marketing & E-Commerce
TEL [46] 31 750 8856 | maria.andersson@gothiatowers.com
www.svenskamassan.se
Finlandia Hall
Minna Sauramaa, Sales Director
TEL [358] (9) 402 4430 | minna.sauramaa@finlandiatalo.fi
www.finlandiahall.fi
GRAZ, AUSTRIA
HELSINKI, FINLAND
Messe Congress Graz
Stefan Ettl, Marketing & Sales Congress
TEL [43] (316) 8088 245 | stefan.ettl@mcg.at
www.mcg.at
Messukeskus Helsinki, Expo and Convention Centre
Susanne Massingberd-Roinila, Congress Manager
TEL [358] (0) 40 450 3551 | susanne.massingberd-roinila@messukeskus.com
www.messukeskus.com
HALIFAX, NOVA SCOTIA, CANADA
HONG KONG, CHINA
Halifax Convention Centre
Dawn Baldwin, Director of Sales
TEL [1] (902) 421 1302 Ext. 2144 | dawn@halifaxconventioncentre.com
www.HalifaxConventionCentre.com
Hong Kong Convention & Exhibition Centre
Wendy Ng, Marketing & Sales Manager
TEL [852] 2582 7810 | wendyng@hkcec.com
www.hkcec.com
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HOUSTON, UNITED STATES
ISTANBUL, TURKEY
George R. Brown Convention Center
John Solis, Vice President of Sales
TEL [1] (713) 437 5200 | jsolis@visithouston.com
www.houstonconventionctr.com
İstanbul Lütfi Kırdar – ICEC
Güniz Atıs Azrak, CEO
TEL [90] (212) 373 1100 | gunizatisazrak@icec.org
www.icec.org
HYDERABAD, INDIA
JAKARTA, INDONESIA
Hyderabad International Convention Centre
Gorav Arora, Director of Sales & Marketing
TEL [91] 40 6682 4422 | gorava@hicc.com
www.hicc.com
Balai Sidang Jakarta Convention Center
Yogi Wirawan, Deputy General Manager
TEL [62] (21) 572 6000 | yogi@jcc.co.id
www.jcc.co.id
WINNER 2001
INNSBRUCK, AUSTRIA
JERUSALEM, ISRAEL
Congress Messe Innsbruck
Sabine Peternell, Head of Communications, Sales & Marketing
TEL [43] (512) 5936 1120 | sales@cmi.at
www.cmi.at
ICC Jerusalem – International Convention Center
Rakefet Iluz, Deputy Director General for Marketing and Business Development
TEL [972] (2) 655 8537 | rakefeti@iccjer.co.il
www.iccjer.com
ISTANBUL, TURKEY
SANDTON – JOHANNESBURG, SOUTH AFRICA
Haliç Congress Center
Handan Boyce, General Manager
TEL [90] (212) 311 1111 | handan.boyce@halic.com
www.halic.com
Sandton Convention Centre
Yoshni Singh, International Sales Manager
TEL [27] (11) 779 0000 | yoshni.singh@tsogosun.com
www.sandtonconventioncentre.com
ISTANBUL, TURKEY
JYVÄSKYLÄ, FINLAND
ICC – Istanbul Congress Center
Ihsan Gemici, Assistant Sales Director
TEL [90] 553 281 0204 | ihsan.gemici@iccistanbul.com
www.iccistanbul.com
International Convention and Exhibition Centre
Pietari Sorri, Managing Director
TEL [358] (14) 339 8143 | myyntipalvelu@jklpaviljonki.fi
www.jklpaviljonki.fi
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KÖLN, GERMANY
LA HABANA, CUBA
KölnKongress GmbH – Congress-Center Koelnmesse
Ralf Nüsser, Head of Congress-Centrum Koelnmesse
TEL [49] (221) 821 2434 | r.nuesser@koelnkongress.de
www.koelnkongress.de
Havana International Conference Center
MSc. Octavio Pérez Marrero, Director
TEL [53] (7) 208 7996 | octavio@palco.cu
www.eventospalco.com
KRAKOW, POLAND
LOGROÑO (LA RIOJA), SPAIN
RIOJAFORUM, Palacio de Congresos y Auditorio de La Rioja
ICE Kraków Congress Centre
Agnieszka Ziemiańska, Sales Manager
TEL [48] (12) 424 9666 | reservations@icekrakow.pl
www.icekrakow.com
www.riojaforum.com
KUALA LUMPUR, MALAYSIA
LAHTI, FINLAND
Marisa Pascual, Deputy Director
TEL [34] (941) 276 200 | mpascual@riojaforum.com
Kuala Lumpur Convention Centre
Angeline Lue, Director of Sales & Marketing
TEL [60] (3) 2333 2888 | angeline@klccconventioncentre.com
www.klccconventioncentre.com
Sibelius Hall, Congress and Concert Centre
Anu Kärkkäinen, Congress Manager
TEL [358] 50 398 5812 | anu.karkkainen@sibeliustalo.fi
www.sibeliustalo.fi
KUCHING, MALAYSIA
LAS VEGAS, UNITED STATES
Borneo Convention Centre Kuching
Premala Danapakiam, Director of Sales & Marketing
TEL [60] 82 392 888 | premala.danapakiam@bcck.com.my
www.bcck.com.my
Las Vegas Convention Center
Chris Meyer, Vice President of Sales
TEL [1] (702) 892 0711 | cmeyer@lvcva.com
www.lvcva.com
KYOTO, JAPAN
LAUSANNE, SWITZERLAND
Kyoto International Conference Center
Shin-ichi Kotera, Director of Sales & Coordinations
TEL [81] (75) 705 1229 | ask@icckyoto.or.jp
www.icckyoto.or.jp
Congrès Beaulieu Lausanne
Letizia Elia, Head of Marketing & Business Development
TEL [41] 58 206 2854 | letizia.elia@congress.ch
www.congres-lausanne.ch
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LAUSANNE, SWITZERLAND
LJUBLJANA, SLOVENIA
SwissTech Convention Center
Christophe Leyvraz, Head of Marketing & Sales
TEL [41] 21 693 4242 | christophe.leyvraz@epfl.ch
www.tstcc.ch
GR – Ljubljana Exhibition and Convention Centre
Ana Božič, Sales Manager of Events and Congress Department
TEL [386] (1) 300 2639 | ana.bozic@gr-sejem.si
www.gr-congress.si
LIÈGE, BELGIUM
LONDON, CANADA
Liège Convention Centre Philippe Bernimolin, Director
TEL [32] (4) 340 3888 | location@palaisdescongresliege.be
www.palaisdescongresliege.be
London Convention Centre (London, Canada)
Darrin Pollard, Director, Business Development
TEL [1] (519) 661 6380 | darrinp@londoncc.com
www.londoncc.com
LILLE, FRANCE
LONDON, UNITED KINGDOM
Lille Grand Palais
Cécile Hodson, International Development Manager
TEL [33] (3) 2014 1317 | c.hodson@lillegp.com
www.lillegrandpalais.com
Barbican Centre
Jackie Boughton, Head of Sales - Business Events
TEL [44] 20 7382 7093 | jackie.boughton@barbican.org.uk
www.barbican.org.uk
LISBOA, PORTUGAL
LONDON, UNITED KINGDOM
Lisboa Congress Centre
Catarina Alves da Veiga, Marketing Executive
TEL [351] 21 360 1422 | catarina.veiga@aip.pt
www.lisboacc.pt
ExCeL London
James Rees, Executive Director
TEL [44] (20) 7069 4734 | jamesrees@excel-london.co.uk
www.excel-london.co.uk
LIVERPOOL, UNITED KINGDOM
LONDON, UNITED KINGDOM
ACC Liverpool
Kerrin MacPhie, Director of Sales
TEL [44] (151) 703 7260 | sales@accliverpool.com
www.accliverpool.com
Queen Elizabeth II Centre
Sue Etherington, Commercial Director
TEL [44] 207798 4060 | sue.etherington@qeiicc.co.uk
www.qeiicc.co.uk
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WINNER 2012
LONDON, UNITED KINGDOM
Royal College of Physicians
Natacha Allen, Sales & Marketing Manager
TEL [44] (207) 034 4900 | events@rcplondon.ac.uk
www.rcpevents.co.uk
MALAGA, SPAIN
FYCMA Trade Fairs and Congress Centre of Malaga
Inmaculada Moya, Director of Events Area
TEL [34] 952 045 500 | info@fycma.com
www.fycma.com
LOS ANGELES, UNITED STATES
MANAMA, KINGDOM OF BAHRAIN
Los Angeles Convention Center®
Ellen Schwartz, Vice President, Sales & Marketing
TEL [1] 213 765 4660 | eschwartz@lacclink.com
www.lacclink.com
Bahrain International Exhibition & Convention Centre
Fawzi Tolefat, Director of Finance and Administration
TEL [973] 1755 8811 | fawzi@beca.bh
www.beca.bh
LUXEMBOURG
MANCHESTER, UNITED KINGDOM
Luxembourg Convention Centre
Antje Voss, Head of Marketing & Sales
TEL [352] 4302 57751 | info@luxcongress.lu
www.luxcongress.lu
Manchester Central
Lisa Carter, Senior Account Manager
TEL [44] 161 827 8738 | l.carter@manchestercentral.co.uk
www.manchestercentral.co.uk
LYON, FRANCE
MANILA, PHILIPPINES
Lyon Convention Centre
Mireille Bonardi, Director of Sales & Marketing
TEL [33] (4) 7282 2711 | mireille.bonardi@ccc-lyon.com
www.ccc-lyon.com
Philippine International Convention Center
Renato B. Padilla, General Manager
TEL [63] (2) 789 4789 | memd@picc.gov.ph
www.picc.gov.ph
MADRID, SPAIN
MANNHEIM, GERMANY
Convenciones y Congresos IFEMA-Feria de Madrid
Belén Mann, Director Convention Centre
TEL [34] 91 722 5074 | convenciones@ifema.es
www.convencionesycongresos.ifema.es
m:con – Congress Center Rosengarten
Benedikt Füssel, Business Development Manager
TEL [49] (621) 4106 107 | benedikt.fuessel@mcon-mannheim.de
www.mcon-mannheim.de
PAGE TWENTY TWO
PAGE TWENTY THREE
MARRAKECH, MOROCCO
MILANO, ITALY
Le Palais des Congrès of Marrakech
Jaouad El Messouab, Deputy Director of Sales
TEL [212] 5 2433 9100 | elmessouab@lemansoureddahbi.ma
www.mansoureddahbi.com
MiCo: Milano Congressi
Matteo Trezzi, Sales Manager
TEL [39] (02) 4997 7694 | info@fieramilanocongressi.it
www.micomilano.it
MARSEILLE, FRANCE
MONACO
Marseille Chanot, Exhibition and Convention Centre
Stéphane Journiat, Sales Manager
TEL [33] (4) 9176 9060 | s.journiat@safim.com
www.marseille-chanot.com
Grimaldi Forum Monaco
Françoise Rossi, Sales and Development Director
TEL [377] (99) 99 21 00 | gf@grimaldiforum.com
www.grimaldiforum.mc
WINNER 2000
MELBOURNE, AUSTRALIA
MONTRÉAL, CANADA
Melbourne Convention and Exhibition Centre
Anne Jamieson, Director of Sales, Marketing and Club Melbourne
TEL [61] (3) 9235 8210 | salesenquiries@mcec.com.au
www.mcec.com.au
Montreal Convention Centre / Palais des congrès de Montréal
Luc Charbonneau, Director Business Development and Strategic Alliances
TEL [1] (514) 871 3154 | luc.charbonneau@congresmtl.com
www.congresmtl.com
MEXICO CITY, MEXICO
MONTREUX, SWITZERLAND
Centro Banamex, Convention and Exhibition Centre
Toni Gámez, Business Development Director
TEL [52] (55) 5268 2020 | mgamez@centrobanamex.com
www.centrobanamex.com
2m2c Montreux Music & Convention Centre
Rémy Crégut, General Manager
TEL [41] (21) 962 2090 | cregutr@2m2c.ch
www.2m2c.ch
MIAMI BEACH, UNITED STATES
MOSCOW, RUSSIA
Miami Beach Convention Center
Ileana Garcia, Director of Sales and Marketing
TEL [1] (786) 276 2607 | igarcia@miamibeachfl.gov
www.miamibeachconvention.com
Crocus Expo International Exhibition and Convention Centre
Leonid Lozbenko, Vice-President, Crocus Group
TEL [7] (495) 987 3168 | lozbenko@crocus-off.ru
www.crocus-expo.ru
PAGE TWENTY FOUR
PAGE TWENTY FIVE
MOSCOW, RUSSIA
NAIROBI, KENYA
Expocentre Fairgrounds
Alexei Kormnov, Head of Conventions Department
TEL [7] (499) 795 2743 | expocon@expocentr.ru
www.expocentr.ru
Kenyatta International Convention Centre
Fred Simiyu, Managing Director
TEL [254] 20 326 1105 | fred.simiyu@kicc.co.ke
www.kicc.co.ke
MOSCOW, RUSSIA
NANTES, FRANCE
Sokolniki Exhibition and Convention Centre
Pavel Revenko, Director General
TEL [7] (495) 995 0595 | rpv@sokolniki.com
www.sokolniki.com
La Cité Nantes Events Center
Eric Montant, Head of Sales and Development
TEL [33] (2) 5188 2002 | eric.montant@lacite-nantes.fr
www.lacite-nantes.com
MOSCOW, RUSSIA
ORLANDO, UNITED STATES
World Trade Center Moscow Congress Center
Marina Savitskaya, Sales Director
TEL [7] (499) 253 1140 | intercongress@wtcmoscow.ru
www.wtcmoscow.ru
Orange County Convention Center
Yulita Osuba, Deputy General Manager
TEL [1] (407) 685 9875 | yulita.osuba@occc.net
www.occc.net
MÜNCHEN, GERMANY
OSLO, NORWAY
ICM – Internationales Congress Center München
Mirja Kessler, Sales Manager
TEL [49] (89) 9492 3410 | locations@messe-muenchen.de
www.icm-muenchen.de
Norway Convention Centre – Norges Varemesse
Arild Honningsvåg, Director for Congresses & Guest Events
TEL [47] (66) 936 100 | ah@messe.no
www.norwayconvention.com
MUSCAT, SULTANATE OF OMAN
OSLOFJORD, NORWAY
Oman Convention & Exhibition Centre
Trevor McCartney, General Manager
TEL [968] 2451 2700 | sales@omanconvention.com
www.omanconvention.com
PAGE TWENTY SIX
Oslofjord Convention Center
Robert Nilsen, Project Manager
TEL [47] 33 002 000 | robert.nilsen@oslofjord.com
www.oslofjord.com
PAGE TWENTY SEVEN
OTTAWA, CANADA
PRAGUE, CZECH REPUBLIC
Shaw Centre
Ursula Belanger, Director, Convention Sales
TEL [1] (613) 688 8221 | ubelanger@shaw-centre.com
www.shaw-centre.com
Prague Congress Centre
Jiří Hollan, Commercial Director
TEL [420] 261 172 201 | jiri.hollan@kcp.cz
www.kcp.cz
WINNER 2006
PAMPLONA, SPAIN
BALUARTE
QUÉBEC, CANADA
Mikel Azcona, Sales Director
TEL [34] (948) 066 066 | m.azcona@baluarte.com
www.baluarte.com
Québec City Convention Centre
Ann Cantin, Director of Marketing and Communication
TEL [1] (418) 644 4000 | acantin@convention.qc.ca
www.convention.qc.ca
PARIS, FRANCE
REYKJAVÍK, ICELAND
Le Palais des Congrès de Paris – Viparis
Marta Gomes, Congress Department Director
TEL [33] (1) 4068 2222 | marta.gomes@viparis.com
www.viparis.com
Harpa Concert Hall and Conference Centre
Karitas Kjartansdóttir, Director of Conferences
TEL [354] 528 5000 | karitas@harpa.is
www.harpa.is
PERTH, AUSTRALIA
RIMINI, ITALY
Perth Convention and Exhibition Centre
Tracy Baker, Director of Sales – Associations and Not-for-Profits
TEL [61] (8) 9338 0320 | tracy.baker@pcec.com.au
www.pcec.com.au
Palacongressi di Rimini
Federica Lucini, Marketing Manager
TEL [39] (0541) 711 508 | lucini@riminiconvention.it
www.riminipalacongressi.it
PORTO, PORTUGAL
ROTTERDAM, NETHERLANDS
Alfândega Porto Congress Centre
Filipe Trindade, Commercial & Marketing Director
TEL [351] (223) 403 024 | filipetrindade@ccalfandegaporto.com
www.ccalfandegaporto.com
de Doelen International Congress Centre Rotterdam
Diederik M. Waal, Manager Conference Sales
TEL [31] (10) 2171 722 | d.waal@dedoelen.nl
www.dedoelen.nl
PAGE TWENTY EIGHT
PAGE TWENTY NINE
ROTTERDAM, NETHERLANDS
SEOUL, SOUTH KOREA
Ahoy Rotterdam Congress & Meeting Centre
Hetty Thijssen, Manager Sales & New Business
TEL [31] (10) 2933 222 | sales@ahoy.nl
www.ahoy.nl
Coex
MJ Cho, Marketing Manager
TEL [82] (2) 6000 1123 | sales@coex.co.kr
www.coex.co.kr
SALZBURG, AUSTRIA
SINGAPORE
Salzburg Congress
Barbara Schwaiger, Sales & Marketing Manager
TEL [43] (662) 8898 7611 | schwaiger@salzburgcongress.at
www.salzburgcongress.at
Sands Expo & Convention Centre
Weemin Ong, Executive Director
TEL [65] 9115 2303 | weemin.ong@marinabaysands.com
www.marinabaysands.com
SINGAPORE
CONVENTION AND EXHIBITION CENTRE
SAN DIEGO, UNITED STATES
SINGAPORE
San Diego Convention Center Corp.
Andy Mikschl, Senior Vice President Sales & Services
TEL [1] (619) 525 5282 | andy.mikschl@visitsandiego.com
www.visitsandiego.com
Singapore EXPO Convention and Exhibition Centre
Janice Yee, Director Sales & Commercial Development
TEL [65] 6403 2160 | sales@singaporeexpo.com.sg
www.singaporeexpo.com.sg
SAN SEBASTIAN, SPAIN
SINGAPORE
Kursaal Congress Center
Ainara Arizabaleta, Sales Manager
TEL [34] (943) 003 000 | kursaal@kursaal.org www.kursaal.eus
Suntec Singapore Convention & Exhibition Centre
Bibiana Lau, Senior Director, Sales
TEL [65] 6337 2888 | bibiana.lau@suntecsingapore.com
www.suntecsingapore.com
WINNER 2005
SEATTLE, UNITED STATES
SOFIA, BULGARIA
Washington State Convention Center
Michael McQuade, Director of Sales
TEL [1] (206) 694 5105 | michael.mcquade@wscc.com
www.wscc.com
Congress Centre – Sofia, National Palace of Culture
Julian Samarjiev, Congress Expert
TEL [359] (2) 916 6830 | jsamarjiev@ndk.bg
www.ndk.bg
PAGE THIRTY
PAGE THIRTY ONE
ST. PETERSBURG, RUSSIA
SYDNEY, AUSTRALIA
EXPOFORUM Convention and Exhibition Centre
Catherine Nedelina, International Marketing Manager
TEL [7] 921 648 7630 | e.nedelina@expoforum.ru
www.expoforum.ru
International Convention Centre Sydney (ICC Sydney)
Helen Mantellato, Business Development Manager International & Exhibitions
TEL [61] 2 8297 7600 | sales@iccsydney.com
www.iccsydney.com
STAVANGER, NORWAY
TAIPEI, TAIWAN, R.O.C.
Stavanger Forum
Alexander Landsnes, Marketing and Sales Manager
TEL [47] (51) 598 223 | ala@stavanger-forum.no
www.stavanger-forum.no
Taipei International Convention Center (TICC)
Rosa Liu, Manager
TEL [886] (2) 2725 5200 ext 3530 | rosa.liu@taitra.org.tw
www.ticc.com.tw
STOCKHOLM, SWEDEN
TAMPERE, FINLAND
Stockholm City Conference Centre AB
Maria Johansson, Sales Manager
TEL [46] (8) 5061 6659 | maria.johansson@stoccc.se
www.stoccc.se
Tampere Hall Congress and Concert Centre
Erika Eischer, Head of Congress Department
TEL [358] 40 545 0011 | erika.eischer@tampere-talo.fi
www.tamperehall.com
STOCKHOLM, SWEDEN
THESSALONIKI, GREECE
Stockholmsmässan
Kim Lindhe, Sales Director
TEL [46] (8) 749 4100 | kim.lindhe@stockholmsmassan.se
www.stockholmsmassan.se
TIF-HELEXPO International Congress Centers
Theodora Kanakidou, Congress and Events Manager
TEL [30] (2310) 291 213 | congresses@helexpo.gr
www.helexpo.gr
STRASBOURG, FRANCE
TORINO, ITALY
Strasbourg Convention and Exhibition Centre
Cathy Spielmann, Sales Director
TEL [33] (3) 8837 6767 | cspielmann@strasbourg-events.com
www.strasbourg-events.com
Lingotto Conference Centre
Maria Teresa Amedeo, Director
TEL [39] 011 6311 702 | booking@centrocongressilingotto.it
www.centrocongressilingotto.it
PAGE THIRTY TWO
PAGE THIRTY THREE
TORONTO, CANADA
VALENCIA, SPAIN
The Toronto Congress Centre
Sue Pepe, Business Development Manager
TEL [1] (416) 240 4008 | spepe@torontocongresscentre.com
www.torontocongresscentre.com
Convention & Exhibition Centre, Feria Valencia
Carina Montagut, Events Department Manager
TEL [34] (96) 386 1145 | cmontagut@feriavalencia.com
http://centroeventos.feriavalencia.com
TORONTO, CANADA
VANCOUVER, CANADA
Metro Toronto Convention Centre
Rahul Shah, Sales Manager, International Associations
TEL [1] (416) 585 8503 | rshah@mtccc.com
www.mtccc.com
Vancouver Convention Centre
Jillian Smith, International Sales Manager
TEL [1] (604) 647 7355 | jsmith@vancouverconventioncentre.com
www.vancouverconventioncentre.com
WINNER 2002
WINNER 2008
TORREMOLINOS, SPAIN
Palacio de Congresos y Exposiciones Costa del Sol
Luis Callejon Blanco, General Manager
TEL [34] (952) 379 203 | direccion@palacio-congresos.com
www.palacio-congresos.com
VICTORIA, CANADA
Victoria Conference Centre
Brenda Anderson, Director of Sales & Marketing
TEL [1] (250) 361 1035 | brendaa@victoriaconference.com
www.victoriaconference.com
UPPSALA, SWEDEN
VIENNA, AUSTRIA
Uppsala Konsert & Kongress
Cecilia Björkenå, Director of Sales
TEL [46] (18) 727 9045 | cecilia.bjorkena@ukk.se
www.ukk.se
Austria Center Vienna
Michael Part, International Sales Manager
TEL [43] 1 26069 2388 | michael.part@acv.at
www.acv.at
WINNER 2010
VALENCIA, SPAIN
VIENNA, AUSTRIA
Valencia Conference Centre
Sylvia Andrés, Deputy Managing Director
TEL [34] (96) 317 9400 | palcon@palcongres-vlc.com
www.palcongres-vlc.com
HOFBURG Vienna Congress & Event Centre
Magdalena Gurtner, Sales & Business Development Manager
TEL [43] (1) 587 3666 611 | m.gurtner@hofburg.com
www.hofburg.com
PAGE THIRTY FOUR
PAGE THIRTY FIVE
VIENNA, AUSTRIA
Messe Wien Exhibition & Congress Center
Renate Dobler-Jerabek, Director Congresses & Events
TEL [43] (1) 727 20 2300 | renate.dobler-jerabek@messe.at
www.messecongress.at/en
VILA-SECA (TARRAGONA), SPAIN
PortAventura Business & Events
Laura Valdeolivas, Director
TEL [34] 977 779 206 | be@portaventura.es
www.portaventuraevents.com
KEEP IN TOUCH WITH AIPC
web | www.aipc.org
email | secretariat@aipc.org
tel | [32] 496 235 327
WASHINGTON, DC, UNITED STATES
Walter E. Washington Convention Center
Larissa Tishevskaya, International Sales Manager
TEL [1] (202) 789 7062 | larissa@destinationdc.com
www.dcconvention.com
ZAGREB, CROATIA
Zagreb Fair Congress Center
Gordana Majdak Marczius, Director, Congress Center
TEL [385] (1) 650 3111 | gmajdak@zv.hr
www.zv.hr
PAGE THIRTY SIX
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