A passion for performance. We color up your life. We mold our
Transcription
A passion for performance. We color up your life. We mold our
A passion for performance. 2 We color up your life. 3 We mold our environment – our environment molds us. 6 EUROCEM – exclusive representation in Serbia & Montenegro. 8 "New applications = new customers." 9 Whiteboard School for blind person's companions, Allschwil/Switzerland. The information magazine of Holcim White Ltd Edition No. 01/2003 Editorial. A passion for performance. Dear Reader, Karl A. Baumann Phone + 41 58 850 61 80 Fax + 41 58 850 61 60 karl.baumann@holcim.com class athlete can achieve their best thing that concerns white cement. only if they are “consumed” by their Whether it’s a matter of continually I would like to wish you and your goal, an enterprise, too, has to be refining our product quality, opti- family a very happy 2003, a New Year performance-focused if it is to hold mizing our supply chain processes, that is healthy and successful both its own in everyday competition. helping you develop new ways to in your private lives and in business. What makes Holcim White so make better use of white cement, or At the beginning of this new edition unique is our “Passion for Perfor- simply giving our best whenever we of Whiteboard, let me comment our mance”. Being highly motivated, we talk to you – Holcim White sees and understanding of passion for per- endeavor to provide you, the cus- defines itself through its passion. I formance at Holcim White and how tomer, with above-average perfor- am therefore very much looking for- you will benefit. Both in business mance benefits on a daily basis. ward to the new business year that and in everyday life we can apply a simple equation: passion = per- But how do you, as a customer, ben- formance. Without sacrifice it is efit if we are “consumed” by passion impossible to attain extraordinary for performance? Passionate work achievements, and vice versa. More- is reflected in enthusiasm and Yours, over, without extraordinary per- knowledge. This cutting edge in Karl A. Baumann formance no one can stand out expertise leads to the creation of Managing Director from the crowd and create added lasting values. At Holcim White we value. In the same way that a top- are passionate performers in every- Paving stones out of white cement. 2 lies before us. Holcim Whiteboard 01/03 Have a good read. Theme. We color up your life. Variety and a spot of color add beauty to our lives (especially during the winter period, which tends to be rather grey at the moment). This motto applies not only to everyday life, but particularly to any building objects, no matter how small, which are based on white cement. Gone are the days when everything had to be Marc O. Hasler Phone + 41 58 850 61 81 Fax + 41 58 850 61 60 marc.hasler@holcim.com grey in grey. The continuous painting of coats upon coats on walls and ceilings is a thing of the past. Colored concrete and plaster products made of white cement offers an ideal way to combine functional requirements and visual “beauty and color preferences”. It allows you to play with colors, shapes, structures, and patterns. It has a special appeal, due to its durability, color fastness, and firmness, even under difficult environmental conditions and under maximum stress. have therefore understood that a can the experiences that become possible through products based on our white cement. Ultimately, they lead to a more “beautiful perception” and often to an increase in the quality of life. After all, we all enjoy spots of beauty and color in our lives. At Holcim White, we are committed to making our own contribution to this Urban developers and architects cityscape in pastel shades? These are some of be significantly upgraded if they add that certain something in the form of colored enjoyment. With this in mind, I hope you will enjoy reading Whiteboard. Have a pleasant reading. concrete blocks or other white cement applications. Best wishes, Whereas certain aspects of concrete – such as visual impact, design, and esthetics – were viewed rather criti- Marc O. Hasler Marketing and Communications Director cally at one time, they have now acquired a totally new dimension. In fact, they have been rediscovered in a new way. Shopping malls, public squares, stadiums, etc. can have a lastingly positive effect on people and make a permanent impression on us if they are done in “white” concrete. Who doesn’t enjoy strolling through a city center with colored interlocking or mosaic paving stones Exposed concrete wall at the school for blind person's companions, Allschwil/Switzerland. Holcim Whiteboard 01/03 3 News. Buyers’ meeting in Visegrad, Hungary. A Hungarian customer talking to Marc Hasler (Holcim White, left). Customers were welcomed at a buyers’ issues in ecology, concrete technology meeting, held by Holcim (Hungária) Rt. and product innovations. Holcim White, at the Silvanus Hotel in the historic too, had occasion to present the cur- former royal city of Visegrad on Octo- rent and future applications of white ber 4 and 5, 2002. The meeting com- cement. The meeting was success- prised a series of talks. Well-known fully rounded off by the subsequent guest speakers from the worlds of wine tasting session, dinner, and an science and research talked about entertainment program. Our “cement man” at the Hawaii Ironman. One of Switzerland’s top-class ath- late “our” athlete again on his out- letes, sponsored by Holcim White, standing performance. The winner took part in the hardest triathlon in among the men was Tim Deboom the world – the Hawaii Ironman in (USA), in 8:29:56, and an outstanding 2002. Out of 1,594 athletes from 49 victory among the women was nations, Christoph Mauch achieved a achieved by Natasha Badman (SUI), fine 18th place in 8:57:07. On this in 9:07:54. occasion we would like to congratuChristoph Mauch reaching the destination. Holcim White workshop. On November 25 and 26 everyone at work. The two-day workshop culmi- Holcim White took part in a work- nated in some easy footing, conduct- shop in Zurich. Under the guiding ed by two of the best triathletes in principle “Passion for Performance”, Switzerland. Increased pulse rates the entire crew spent two days and quite a few red faces gave evi- receiving valuable and useful infor- dence of the wholehearted dedica- mation on topics such as commit- tion of the Holcim White staff. ment and technical expertise, which they can now put to good use in their The Holcim White Sales Team. 4 Holcim Whiteboard 01/03 News. Holcim White as a SAP success story. Holcim White uses state-of-the-art CRM system from SAP at Holcim information technology to provide White has led to the following article, customers with optimum service. which we don’t want you to miss: The successful deployment of the mySAP™ Customer Relationship Management HOLCIM WHITE USES mySAP™ CRM TO ENHANCE CUSTOMER SATISFACTION AND BUSINESS PROCESSES I want our customers to have a face, to ensure that their requirements are reflected in the entire customer interaction. …SAP and implementation partner acag are supporting us to achieve this goal. Karl A. Baumann, Managing Director, Holcim White Holcim White – Excellence in white. Holcim White, a Swiss-based sales and marketing organization that markets white cement, is fully committed to being a solution provider to its customers in Central and Eastern Europe. To provide better value to its customers, Holcim White needed to identify their needs in a systematic way and, accordingly, design a tailor-made approach for offering products, services, technical support, and logistics. With mySAP™ Customer Relationship Management (mySAP™ CRM), Holcim White brings to its customers the right solution for their expectations, while responding to all market developments in an uncomplicated and competent manner. Relationships are enhanced with the customers being at the center of their business. Holcim White Ltd www.holcim.com/white Advertisement of SAP. Crafting value. Holcim White is to be perceived by in six countries in Central and Eastern customers as the “leading solution Europe. The result of this survey is a provider” of white cement. To find out range of services offered by Holcim even more about the needs of our White. “We have a listening ear,” says customers, we have set up a project Amar Banerjee, Project Manager of titled “Crafting Value”. The aim of the “Crafting Value”, “for the specific project is to offer customers value- needs of our customers. We take their added services in all matters of white suggestions seriously, and thanks to cement and across the entire range of our technical expertise and interna- the value chain. The core of the pro- tionalism, we are in a position to offer ject was a customer survey conducted solutions based on partnership.” Amar Banerjee (from right to left) together with a Romanian customer and Adrian Garofeanu, Sales Representative Romania. Cement applications & concrete technology course. For about five days in January 2003, properties, concrete fundamentals, the Holcim White crew took part in a site practices, and concrete aplica- special seminar on white cement appli- tions. The training covered both theo- cations and concrete technology. retical knowledge and practical appli- Based on Holcim’s modern research cation of the theory. The aim was to and development infrastructure in further enhance everyone’s technical Holderbank, Switzerland, cement and expertise and to develop a platform concrete experts provided knowledge that can be used for the benefit of in cement fundamentals, cement and together with customers. All the training participants at a glance. Holcim Whiteboard 01/03 5 Applications. We mold our environment – our environment molds us. Cement as a building material is seen tured cements these days, we there- as the motor of human efficiency and fore no longer talk about a standard- creativity throughout the world. Not ized mass product”; today cements of only does it combine a variety of all kinds are binders that yield unique building materials into a whole, it qualities in the eventual end prod- also adds security, durability and an ucts through strategic ready-to-ship esthetic quality to our surrounding. preparation. The days of the standardized mass So what about white cement? Gone products are gone. are the days when there was only one We live in an age of information requirement: “It has to be white and Profile. technology, incredibly fast data col- turn solid.” The range of end products Jürgen Oecknick has a Ph.D. in en- lection and direct data transfer – a based on white cement is far too gineering and has been working world of continuous change. Archi- broad now. A manufacturer of final for Holcim White as Head of Re- tecture has to keep up with these rendering, for instance, requires a search and Development since developments: even bigger heights, completely different type of cement January 1, 2003. After his first even more delicate structures, even with regard to setting and hardening degree at the Construction Engi- greater functionality – and technolo- kinetics than a producer of cast stone. neering Institute in Moscow he gies that are even better adapted to White binders added to ready-mixed studied for a doctorate at today’s suit everyday human needs. To concrete for architectural purposes Technical University of Cottbus. achieve this, planners and imple- must have different qualities from menters make use of the latest deve- white cement used in pre-cast parts. lopments in the building materials industry. When we refer to manufac- White cement concrete with different aggregates. White cement with grey gravel and white sand. White cement with grey gravel and red sand. Jürgen Oecknick Phone + 41 58 850 61 85 Fax + 41 58 850 61 60 juergen.oecknick@holcim.com Jürgen Oecknick has had over 15 years of professional experience White cement is a special binder in the German cement industry with large potential. and has worked as head of re- The problems that arise if one search & development, as produc- ignores these inherent “natural laws” tion manager and as head of appli- cannot be alleviated through lower cations engineering. For the last prices; after all, inexpensive construc- seven years Jürgen Oecknick was tion must not be equated with the an authorized signatory at a medi- spontaneous use of cheap input um-sized construction material material. White cement is a special company, where he was re- binder with a large amount of poten- sponsible for the development and tial that has not been fully ex- technical distribution of cement hausted. The ready-to-ship prepara- and special binders as well as for a tion of white cement for each specific product line involving 30 ready- area of application, its consistent pro- mixed concrete facilities. duction and its efficient use in collab- White cement with grey gravel and green sand. White cement with grey gravel and black sand. oration with the customer – these are In the principles of the Research and Mr. Oecknick likes to play tennis, Development Holcim listening to Classic as well as Rock White. We are confident that, togeth- music and enjoys relaxing with his er, we will be very successful in 2003. family. Division at his limited spare-time Applications. “Concrete People” – made of white cement. Victor, the gentleman with a briefcase ing human sculptures, using white in the foyer of the Holcim (Schweiz) and grey cement, though they also head office is impossible to ignore. enjoy working with colored concrete. No matter when you enter the build- After starting with the creative use of ing, Victor is there already, greeting clay, they continued with the produc- you with a smile. But Victor is not a tion of “Concrete People”. As well as normal employee of Holcim (Schweiz). Victor, the two artists have created Rather, he is a life-size concrete sculp- Vreni, Marie-Louise, Harald and Paul, ture made of white cement, created commissioned by Holcim (Schweiz). by the two artists Jacqueline Scholten These are the works of art that and Hannelore Holz. populate and enliven the working environment of the head office on The two friends both live in Switzer- Hagenholzstrasse in Zurich, adding land and have known each other sev- an artistic touch to the business-like eral years.They share a passion for mak- atmosphere. “Using concrete made from white cement is very popular among artists. It provides an ideal combination of creative options and an effective expressiveness. The resulting works of art have a uniquely convincing visual impact, if not elegance,” says Hannelore Holz. And the use of white cement is indeed very wide-spread in the creation of sculptures, statues and other works of art. Together with restoration and renovation, these uses form the artistic range of applications for white cement. Hannelore Holz & Jacqueline Scholten. Contact: www.betonskulpturen.ch Holcim Whiteboard 01/03 7 Portrait. EUROCEM – success based on continuity. nomic and cultural metropolis in this with extremely urgent orders. Han- area. The EUROCEM name and logo dling the increase in product require- represent the prosperity of the coun- ments and, above all, in new services, try as a part of Europe. Its vision and will be one of the main challenges in mission as well as its proven compe- our business in the future.” tence are very much in line with the The Holcim White family keeps grow- Miki Klacar and assistant. credo of Holcim White: to create Producers of white cement applica- added value for our customers and to tions are convinced that the demand be recognized as the premier provider for high quality construction material of white cement solutions in Central will grow in correlation with the pur- and Eastern Europe. chasing power of the economy. The trend towards appearance-oriented ing. EUROCEM – the new exclusive 8 distributor of Holcim White cement “In an environment like this, where a construction activities is already be- in Serbia & Montenegro – has special transforming economy is at the be- coming obvious, especially in the city links with a well-known expert in ginning of a new era, strong cus- of Belgrade. white cement in South Eastern tomer focus is the key to success. It is Europe: Mr. Miki Klacar. After years of important that there should be confi- The Holcim White team wishes successful partnership and positive dence between all parts of the supply EUROCEM all the best as it launches experience with one other, all Holcim chain – from the production plant to into this new era of development and White products are now being dis- the end user – and this can only grow prosperity, and we look forward to a tributed and placed on the market through continuity”, says Mr. Klacar, continuation of our successful busi- through his newly founded company, when asked about his major business ness relationship. a change that has been effective principles. “With Holcim, we have since January 1. EUROCEM is located always had a partner that guarantees near Slavija Square in the center of reliability and consistent product Belgrade, which is still the main eco- quality, even when we had to cope Holcim Whiteboard 1/02 People. "New application options = new customers." In today’s interview we speak to “our man in Poland” – Stanislaw Rowinski, Ph.D. Stanislaw Rowinski (63), Sales Representative for White Cement in Poland, has had many years of experience in cement within the Holcim Group. He has worked in sales & distribution, both at home and abroad, for over 20 years and is regarded as a well established expert. From 1991, he worked as a General Director of the cement trading company AB Trading, today’s Holcim (Polska) Sp z o.o. He holds a doctoral degree in railway engineering from the Polytechnical University of Moscow. Stanislaw Rowinski loves classical performances of the Polish theater, has two daughters, and has been married for over 40 years. Whiteboard asked him a number of questions about the white cement market in Poland. What is your vision – your aim as to successfully provide customers Sales Representative in Poland? with information and services and to I want to be a real friend to my cus- do so at a high level of quality, while tomers. I want to show my existing working out solutions with them. and new customers the different applications of white cement and What makes you so unique as open up to them new options of Holcim (Polska)? application through our products. Since January 1, 2003 Holcim Polska has been working closely with What is on your mind for Poland at Cementownia Wejherowo. Together the moment? with this company, situated some The economic situation has not been 300 km from Warsaw, we are making very good in Poland in recent years. use of positive synergies. In this way However, its growth rate for 2003 is we are now in an even better position expected to be 3%. to meet the needs of our customers Moreover, the planned entry of and of the logistical situation and Poland into the EU in 2004 should preferences. have a positive effect on the economic situation and on economic What are your next aims? expectations. Poland’s planned entry into the EU is accompanied by plans to become What activities are you planning to open to export products. This year we achieve more specific and more per- will be focusing on the development sonal communication with new and of finished products into new and dif- existing customers? ferent areas of application for white We are planning to set up specific cement. Business activities in 2003 events, geared towards the various will center upon meeting the needs groups of customers. Also, our strate- of each customer, particularly in the gic marketing activities and the individual customers’ segment. transfer of technical and logistical expertise will support our endeavors White cement application in the segment of Art & Garden. Stanislaw Rowinski Phone + 48 22 858 96 15 Fax + 48 22 642 93 70 stanislaw.rowinski@holcim.com People. Always close at hand – the Holcim White sales team. As well as benefiting from Holcim's unrivaled production network in Central and Eastern Europe, its many years of experience in the production of cement and concrete, and the synergies offered by Holcim's global coverage, Holcim White possesses yet another vital strength - its information-oriented customer support program. The ladies and gentlemen presented below offer local support in the implementation of your ideas: Karl A. Baumann Sales Area Manager a. i. Phone + 41 58 850 61 80 Fax + 41 58 850 61 60 Mobile + 41 79 239 94 73 karl.baumann@holcim.com 10 Fabienne Arnold Sales Coordinator Phone + 41 58 850 61 71 Fax + 41 58 850 61 60 Mobile + 41 78 628 97 62 fabienne.arnold@holcim.com Lubica Weidnerová Sales Coordinator Phone + 421 34 7765 135 Fax + 421 34 7765 526 Mobile + 421 903 401 398 lubica.weidnerova@holcim.com Stanislav Belanec Sales Representative Slovakia, Czech Republic Phone + 421 34 7765 189 Fax + 421 34 7765 526 Mobile + 421 903 554 616 stanislav.belanec@holcim.com Peter Mikula Sales Representative Ukraine, Bulgaria Phone + 421 34 7765 189 Fax + 421 34 7765 526 Mobile + 421 903 649 193 peter.mikula@holcim.com Bálint Kató Sales Representative Hungary Phone + 36 33 461 788/2338 Fax + 36 33 461 953 Mobile + 36 30 986 1374 balint.kato@holcim.com Stanislaw Rowinski Sales Representative Poland Phone + 48 22 858 96 15 Fax + 48 22 642 93 70 Mobile + 48 602 482 147 stanislaw.rowinski@holcim.com Gordan Kuljak Sales Representative South-East Europe Phone + 385 1 36 98 837 Fax + 385 1 36 98 839 Mobile + 385 98 45 63 06 gordan.kuljak@tck.holcim.com Adrian Garofeanu Sales Representative Romania Phone + 40 21 231 77 08/09 Fax + 40 21 231 77 14/15 Mobile + 40 740 110 540 adrian.garofeanu@holcim.co Alexander Denisov Sales Area Manager Russia Phone + 70 95 916 79 01 Fax + 70 95 916 79 03 Mobile + 70 95 969 445 01 denisov@whitecement.ru Günter Lukas Sales Representative Austria Phone + 43 1 889 03 03 Fax + 43 1 889 03 03 30 Mobile + 43 664 104 63 56 guenter.lukas@holcim.com David Hossli Head of Supply Chain Management Phone + 41 58 850 61 78 Fax + 41 58 850 61 60 Mobile + 41 79 334 49 39 david.hossli@holcim.com Jürgen Oecknick Dr.-Ing., Head of Research and Development Phone + 41 58 850 61 85 Fax + 41 58 850 61 60 Mobile + 41 79 770 62 06 juergen.oecknick@holcim.com Holcim Whiteboard 01/03 References. A colored white cement application an apartment building in Kilchberg. On this page we would like to show you a building that has been constructed from and with white cement. It is a building with an outstandingly unique architectural design, unmistakable colors and a unique position. The special position of this property in Kilchberg gives its tenants a magnificent view of Lake Zurich and of the surrounding countryside. The residential complex “Im Broelberg 8” is a building of a very high standard and one that excels in its powerful architectural design and superb workmanship. The most significant element about this building is its exte- Mortar rior, with its persuasively precise cubature and its clarity of layout and colors. Thirteen exclusive apartments with a loft-like character give evidence in this building what an amazing residential quality can be achieved with colored concrete made from white cement. Creative Prefab Construction Concrete type: B 35/25 F Formulation: Holcim (Schweiz) AG; Albaro 5, grading curve: 0/16 mm, coloring pigments: Pieri Pp 700 pure orange, additives: 1.2% GLENIUM 27 CH, 0.8% Rheocure, 0.4% delvostabilizer Client: Gebrüder Hodel AG, 6340 Baar, Switzerland Architect: Gigon Annete & Guyer Mike AG, 8005 Zürich, Switzerland Concrete plant: Minder Beton AG , 8834 Schindellegi, Switzerland Year of construction 2000/2001 Holcim Whiteboard 01/03 11 This and that. Tell us your opinion! Nobody is perfect and Rome wasn't built in a day either. So we look forward to welcoming any ideas, tips, and suggestions you may have for inclusion in our magazine. With your help we hope to get better and better. Please send your feedback to Holcim White Ltd, Hagenholzstrasse 83, CH-8050 Zürich, Switzerland, Fax +41 58 850 61 60 or by e-mail to marc.hasler@holcim.com, quoting the word “Whiteboard”. Thank you very much. Anyone writing in will receive a small token of our appreciation. Inspiration Material. The following material can be obtained from your local sales contact or from Holcim White Head Office: Image Brochure. Company-Presentation. The Adventures of Application Brochure. Product-Presentation. Product Brochure. Impressum Whiteboard is a dialogue-oriented information magazine produced by Holcim White Ltd for customers and other interested parties. It focuses on providing open and useful information on white cement and the activities of Holcim White Ltd on the Central and Eastern European markets. Whiteboard normally appears at the end of each quarter and is available in an English-language version. CEMENTIX Responsible manager: Marc O. Hasler marc.hasler@holcim.com Contact address, re-orders: Holcim White Ltd Reference “Whiteboard” Hagenholzstrasse 83 CH-8050 Zürich/Switzerland Phone + 41 58 850 61 61 Fax + 41 58 850 61 60 www.holcim.com/white 12 Holcim Whiteboard 01/03