INKINDaccounts2011_V9colour.indd1 1 1/7/11 1:54
Transcription
INKINDaccounts2011_V9colour.indd1 1 1/7/11 1:54
report and financial statements INKINDaccounts2011_V9colour.indd1 1 1/7/11 1:54:34 pm INKINDaccounts2011_V9colour.indd2 2 1/7/11 1:54:34 pm 2010 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd3 3 1/7/11 1:54:34 pm INKINDaccounts2011_V9colour.indd4 4 1/7/11 1:54:34 pm 2010 Report and financial statements for the year ended 31 December 2010 page Reference and Administrative Details 6 Supporters 7 Vision, Mission and Key Achievements 9 11 Directors’ Report Public benefit, objectives and activities Achievements and performance Financial review of 2010 Key lessons learned Plans for the future Structure, governance and management Financial policies Risk policy and management Environmental policy Directors and trustees Independent Auditors’ Report 21 Statement of Financial Activities 22 Balance Sheet 23 Notes to the Financial Statements 24 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd5 5 1/7/11 1:54:35 pm Reference and administrative details Directors and Trustees Christopher Hyman CBE (Chairman) Stephen Howard Allison Kirkby Irwin Lee Brian McBride John Pattullo Andrew Rubin Sir Tom Shebbeare KCVO G Truett Tate Teresa Tideman Principal and registered office 1st Floor 62-64 Cornhill London EC3V 3PL Auditors haysmacintyre Fairfax House 15 Fulwood Place London WC1V 6AY Bankers Lloyds TSB 34 Moorgate London EC4N 8DL Honorary Solicitors Addleshaw Goddard 60 Chiswell Street London EC1Y 4AG Honorary Solicitors Mishcon de Reya Summit House 12 Red Lion Square London WC1R 4QD Tel: 020 7398 5510 Fax: 020 7398 5544 www.inkinddirect.org Chief Executive Robin Boles Status In Kind Direct is: n n a company limited by guarantee, number 3155226. a charity registered in the United Kingdom, number 1052679. It is governed by a Memorandum and Articles of Association dated 16 January 1996, as amended by subsequent Special Resolutions. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd6 6 1/7/11 1:54:37 pm Supporters In Kind Direct gratefully acknowledges support in 2010 from many individuals and organisations by way of encouragement, donated goods or services and direct funding. This support is provided by the people and organisations listed below: Donated Goods Clothing, Footwear & Sports Goods ACCO UK adidas UK Agent Provacateur Andaz Hotel Austin Reed Group Banner Group Barclays Bank Berghaus BG Group Blacks Leisure Group Boxfresh International Dimensions Douglas Read Shoes Ellesse Game Group plc JD Sports Luc Berjen Mitre Sports International MySpace Next Pentland Brands Prerna Gupta Rainbow Shoes Silentnight Footwear The North Face Food & Other Cafédirect DS Smith E C Group Line Packaging and Display Marsden Weighing Machine Group (UK) NHS Logistics Authority Royal Devon and Exeter Foundation Trust Sara Lee Coffee & Tea UK Single Source Portions Tower Hamlets Homes UK Biobank Household Goods Amazon.co.uk Argos Beiersdorf UK Black & Decker Bosch British Thoracic Society Bunzl Catering Supplies Cavendish Textiles Delphis Eco Dexam International Georgia-Pacific Kimberly-Clark McBride Megaman UK Meyer Group National Mental Health Development Unit New Media Branding Northmace & Hendon Ocado Pluswipes Portmeirion Potteries Procter & Gamble Reckitt Benckiser Richard Haworth SCA Tissue Europe Sunlight Service Group The Meyer Group The Royal Parks Foundation Unilever UK Vi-Spring Wolseley Office Supplies and Equipment Toys, Educational Products & Books Association of MBAs British Blood Transfusion Society Demco Worldwide Department for Education Dr Richard Barnes Dreamflight Jiffy Packaging Lloyds TSB Microsoft Newell Rubbermaid No Smoking Day Ricoh UK SmartPool South East England Partnership Board Classic Media Frances Lincoln Fuse Godiva Chocolatier JOI Group Manhattan Toy Mothercare Paper Projects Random House The Disney Store The Licencing Company Topps Europe Usborne Publishing Vivid Imaginations Toiletries, Personal & Baby Products Asda Stores B3 International Boots Group Colgate Palmolive General Welfare for the Blind Gillette Group Europe GlaxoSmithKline Johnson & Johnson KAO Brands Europe L’Oréal Lornamead Lush Mailway (Northern) Molnlycke Health Care Pacific Direct Penhaligans Sara Lee Home and Personal Care Wilkinson Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd7 7 1/7/11 1:54:37 pm Donated Services Addleshaw Goddard Brunswick Business in the Community Lloyds Banking Group Mischon de Reya Mr & Mrs David Feld Mr Chris Smart Pentland Brands Procter & Gamble Ricoh Salans Secure Trading Serco The Walt Disney Company Xerox Financial Supporters Andrew Bonar Charitable Trust Arnold Burton 1998 Charitable Foundation Bank of America Merrill Lynch Barr, Mr & Mrs Pat Blackburn, Mr Jeffrey Michael Bosenquet, Mr & Mrs Nick Brown, Mrs Tanya Teasdale Bunzl plc Carpenter, Mr Oliver Cecil Pilkington Charitable Trust Eranda Foundation Esmée Fairbairn Foundation Feld, Mr & Mrs David Fidelity UK Foundation Florence Turner Charitable Trust Lloyds Banking Group Madeline Mabey Trust Marsh Christian Trust Maud Elkington Charitable Foundation McCormick, Mr & Mrs Roger Morgan Charitable Foundation Mortimer, Ms Sarah Nutt, Mr Anthony Northwest Development Agency Ormsby Charitable Trust Rooney, Mr Bryan Rubin, Mr Andrew Sainsbury’s Santander UK Foundation Serco Simatos, Mr Benjamin Our long-term partnership with In Kind Direct benefits P&G, the environment and most importantly, those in need. Our support of In Kind Direct helps thousands of charities and the millions of people they serve who might otherwise not benefit, touching lives and improving life in communities that most need assistance. Irwin Lee, Vice President & Managing Direct, P&G UK & Ireland Sobell Foundation The 29th May 1961 Charitable Trust The Coutts Charitable Trust The Jessie Spencer Trust The John Pryor Charitable Trust The Reed Foundation The Scotshill Trust The Shears Foundation The Walt Disney Company The Whitaker Charitable Trust Trevellyan, Mr & Mrs Lance Watkins, Mrs Mo Wernick, Mr Lionel Wilkinson, Mr & Mrs Nick ❛ ❛ Gallacher, Mr Paul Gallen, Mrs Carole Gavshon, Mr & Mrs Rod Gibbs, Mr Philip Gillespie, Dr & Mrs Alan Gill, Miss Sally Grol, Mrs Tina Hall, Mrs Celia Hancock, Mr & Mrs Tim Howard, Dr Dawn Howard, Mr Stephen Howell, Mr David JR Corah Foundation John Ellerman Foundation Judge, Ms Julie KPMG Lalani, Mr & Mrs Sal Langdon-Dixon, Ms Alison Lintott, Mr & Mrs Tim Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd8 8 1/7/11 1:54:38 pm Vision and Mission Salvation Army – Scarborough To improve the lives of millions of people as the leader in the field of in-kind giving through matching surplus goods in business to the needs of our growing network of charity partners. Mission In Kind Direct significantly increases the flow of goods to UK charities, through effective, efficient redistribution. We provide an excellent, responsive service to our charity partners, and through them help people in need both at home and abroad. We inspire growth in corporate giving, promote responsible business practices and divert usable goods from landfill. Key Achievements 2010 11.9m in estimated retail value of goods distributed £ to charities n Equivalent to 3,681 pallets of goods donated for distribution n 5,300 charities in the network – growth of 31% n The Salvation Army is an international charity and in the UK is the largest most diverse provider of social welfare services after the Government. The Scarborough branch is one of 90 Salvation Army branches registered with In Kind Direct and have benefited from receiving toys, toiletries, nappies, cosmetics and washing products for a wide range of welfare projects. ❛ “The service of In Kind Direct and the generosity of their donor companies are crucial in helping us to support the most vulnerable people in society. We receive a lot of products from In Kind Direct in the run up to Christmas - toothpaste, toothbrushes, soap and small cosmetic items which we make up into shoeboxes for homeless people. The toys we receive are always really high quality and great for our toddler group.” Jackie Dartnall-Smith, Group Leader Achievements to end of 2010 ❛ Vision 101.7m in estimated retail value of goods distributed £ to charities n 8 ,400 charities registered to benefit from the service n Ceri Wootton, Community Affairs Manager, Home Retail Group ❛ ❛ Home Retail Group receives hundreds of requests from charities wanting donations of stock. By working with In Kind Direct at a national level, we know that our donations can help many more charities than we could possibly hope to manage. We are proud to be supporting In Kind Direct in making a difference to organisations that really need our support. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd9 9 1/7/11 1:54:39 pm 3YV4VSQMWI -R/MRH(MVIGXTVMHIWMXWIPJSR MRRSZEXMSRERHIJ½GMIRG][I´VI EP[E]WPSSOMRKJSVSTTSVXYRMXMIW XSMQTVSZI1EOMRKWYVIXLEXEPP JYRHWERHVIWSYVGIWEVIQE\MQMWIH [ISJJIVI\GITXMSREPZEPYIXS SYVTEVXRIVW 3YV%MQW -R/MRH(MVIGXFIRI½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½IPHSJMROMRHKMZMRK 4EVXRIVMRK[MXLFPYIGLMT GSQTERMIW[ILEZIHMWXVMFYXIH SZIVQ[SVXLSJWYVTPYW TVSHYGXWXSKSSHGEYWIW Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd10 10 1/7/11 1:54:39 pm Directors’ report for the year ending 31 December 2010 The Trustees, who are also the directors of the charity for the purposes of the Companies Act, present their annual report and the audited financial statements for the year ended 31 December 2010. Public benefit, objectives and activities Founded by HRH The Prince of Wales in 1996, In Kind Direct runs a unique service redistributing new surplus product from manufacturers and retailers to UK charities. Since foundation, we have been donated over £100 million of goods for distribution from 850 different companies. Over 8,400 charities have registered to benefit. In Kind Direct works for the public benefit by ensuring that the expenditure of other charities on essential goods is reduced, thus stretching their scarce resources and enabling them to help millions of people in need at home and abroad, while reducing environmental damage. The trustees confirm that they have complied with the duty in section 4 of the Charities Act 2006 to have due regard to public benefit guidance published by the Charity Commission on determining the activities undertaken by a charity. The trustees are satisfied that the aims and objectives of the charity, and the activities reported on can achieve the aims and principles of public benefit. Charities need a wide range of consumable goods to deliver their essential services to disadvantaged people. Finding the funds to pay for these goods is a huge struggle for many and one which the economic downturn has only made harder as available funding becomes more limited and demand for services increases. At the same time as charities struggle, manufacturers, retailers and wholesalers are sending the very same perfectly usable goods that charities need to landfill or external recycling, simply because they are surplus to requirement, slight seconds or have small defects in the packaging or branding. In Kind Direct provides a single contact point for companies with surplus goods to donate. We have the logistics infrastructure to accept large quantities of goods, store and sort and then deliver them directly to charities’ doors in response to their needs and demands. We address brand protection concerns by thoroughly vetting all charities within our network and monitoring them to ensure they do not sell products received. They must contractually agree to use goods received in their operations or to give to the people they help. Charities request goods via our online catalogue and the orders are delivered to their doors. They pay a handling charge for our service ensuring goods go only where needed, preventing stockpiling, as well as providing an important contribution to our costs. The result is a practical, efficient solution which diverts usable goods from being wasted and releases huge additional resource into the voluntary sector. We are the only charity which has taken on the administrative and logistical complexity of providing this service for consumer goods across the UK. In Kind Direct’s work currently touches the lives of over two million disadvantaged people every year through our network of charity partners, the vast majority of which are small and work locally. In Kind Direct’s impact is felt by charities in several ways: S tretching limited budgets: By securing goods from In Kind Direct, charities can stretch their budgets for the essential goods they need by up to ten times. n E nabling charities to deliver additional and enhanced services and projects: By securing goods for a handling charge which is a fraction of the normal cost, charities are able to carry out new services and improve those they already deliver. n R educing charities’ need to fundraise: By saving funds, charities reduce their need to fundraise and become more financially resilient. n Achievements and performance 2010 was the third year of the ambitious strategic plan In Kind Direct set out in 2008 for increasing the scale and sustainability of our work. The plan focuses on four key areas: development of our registered and active charity database; increasing the flow of the right products; the efficiency and flexibility of logistics; and a targeted fundraising & income generation strategy. Progress against objectives in each of these areas is set out below: 1. Development of the registered and active charity database In Kind Direct helps charities, voluntary organisations and social enterprises of all sizes, tackling a huge range of issues. See Fig 1 for analysis of the network at year end by focus area. All charities benefiting are UK based. In Kind Direct’s charity network grew by 31% over the course of the year to stand at 5,300 partners by year end. More charities used the service than ever before, 1,548 or 29% of our network, up by 9% on 2009. This growth demonstrates the demand and urgent need for our service amongst charitable groups looking to save money on core goods to deliver their work. This need is becoming increasingly apparent as many charities are threatened with both increasing demand for their services and reducing funding brought about by the economic downturn and public funding cuts. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd11 11 11 1/7/11 1:54:40 pm Women's support services (4%) Alcohol/substance abuse (2%) Arts, sport and heritage (5%) Women's Child sickness and disability 4% Sickness and disability (11%) Sickness a Local com Child/youth care (20%) Local community initiatives (17%) Job skills, Housing a Counselling (2%) Elderly welfare (3%) Family we Emergency relief and development (3%) Job skills, training and education (12%) Environmental protection and animal welfare (2%) Ethnic support groups (2%) Housing and homelessness (7%) Ethnic sup Family welfare (6%) Environm Fig 1 Charities by focus area at 31 Dec 2010 Emergenc Results from our survey of charity partners (Jan-Feb 2011 – 1,081 respondents) show the value that our partners attach to the service: communications materials. We improved the design of key charity communications such as our weekly product email, and introduced new targeted product-focused communications. 9 0% of charities said using In Kind Direct saved them money n 96.7% of charities say they value our service n 46% said that using In Kind Direct was helping them to provide a better or enhanced service to the people they help n 41% said that using In Kind Direct was helping them to maintain services in the face of funding cuts n 99% of charities would recommend In Kind Direct’s service to other charities To complement the product-focused communications we also launched “Charity News” - a monthly e-newsletter to charity partners which provides tips on getting the best out of product donations and the In Kind Direct service as well as wider sector news and features. Charities can also follow In Kind Direct and receive product updates via our Twitter feed and we are currently developing our Facebook presence. Elderly w Disability n n Progress against our specific plans for 2010 was as follows: n Launch new website and e-commerce platform A key achievement this year was launching a new website and e-commerce system, along with updated integrated business management software. The new site brings together our public site and catalogue at www.inkinddirect.org . With increased capacity and stability, the new catalogue is much faster and easier for our charity partners to use, improving their experience of finding and requesting products. The new site includes a wide range of new functions which is helping us further improve charities’ experience. n Rebrand and refresh all charity communication materials With pro bono support from Pentland Group, we refreshed our logo and branding and rolled this out across all of our core 12 Counselli Commun Child/you Marketing to umbrella groups and parent charities Child sick Working with charity umbrella groups and parent charities is an effective means for publicising our service to potential partners. Among those we worked with in 2010 were: The Small Charities Coalition, London Funders, City.comm, the Foundation for Social Improvement and Local Giving. We also began to target sub-sections of the third sector that will benefit most from our service via organisations such as The National Association of Toy Libraries and Homeless Link. n Arts, spor Alcohol/s utreach to new charity partners via events, mailings and O media work We also continued to approach large charities with branches already in our charity network to encourage additional branches to join such as Action for Children, Groundwork, and Age UK. We attended a variety of CVS charity fairs to increase awareness of our service. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd12 12 1/7/11 1:54:42 pm Charity-facing marketing messages and collateral were developed to make our third sector communications more appropriate for a charity audience and the economic climate. n arket research on charity ordering behaviour and M requirements We continued our programme of visits to charity partners over the course of 2010 with over 60 visits undertaken by staff, with a particular focus on meeting the 50 top-ordering charities. As well as playing a role in monitoring charities to ensure that goods are being used in line with our terms and conditions, these visits allow us to gain a better understanding of our charity partners’ work and needs both for reporting back to donors and for ongoing development of our service. n 2500 2000 1500 1000 500 0 Less than £50,000 £50,000 £100,000 £100,000 £500,000 £500,000 £1 million £1 million £5 million Over £5 million Fig 2 2010 charities by annual income band Continue Retail Donation Initiative with Disney Through our Retail Donation Initiative charities are matched with UK Disney Stores. Charities collect in-store surplus directly from their local Disney Store, building strong partnerships with the stores and Disney employees which often extend well beyond the receipt of surplus goods. In 2010 we matched thirty Disney Stores, an increase from twenty-four in 2009. n 3000 ontinue work in Burnley with other of The Prince’s C Charities In Kind Direct is one of seven of The Prince’s Charities working in partnership with Burnley Borough Council, local businesses and other government and voluntary organisations to regenerate Burnley. Before the start of the project in 2008, In Kind Direct only had one Burnley charity in our network; today we are working with fourteen charities including Burnley Shop Mobility and Action for Autistic Spectrum Disorder. 2. Increase the flow of the right products In Kind Direct solicits and accepts goods from a wide range of manufacturers, retailers and other organisations. We develop mutually beneficial multi-level relationships with our donor companies, help them to identify where surplus may exist and strive to be front of mind for any company which has product to donate. We engage companies in the value of in kind giving and aim to secure a range of the essential goods required by charities. For a breakdown of the range of goods distributed, see Fig 4. In 2010 we received donations equivalent to 3,681 pallets from 114 companies. Whilst this was substantially behind the level of donations received in 2009, this was in large part due to two very large one-off product donations made in that year. 2010 donation levels were still above 2008 levels and represent our second best year ever. We were delighted that many of our longstanding donors continued their steadfast support of our work in 2010 including Procter & Gamble, Unilever, Colgate Palmolive, Home Retail Group and Kimberly-Clark. More donors donated than ever before in 2010 and 52 companies donated in 2010 which had not donated in the previous year. Some examples of new company donors were Asda, Lush, Austin Reed, McBride and North Face. Despite some promising opportunities for growth, we do remain concerned that it is increasingly challenging to secure quantities of products within core categories of need for our charities (such as toilet tissue or laundry products). In large part this is because companies are quite rightly looking to improve efficiency within their operations and, at the same time, maximise cash flow by prioritising making a commercial return from residual stock that might otherwise be donated. Reduced stock donations in our core categories is the key factor affecting handling charge income received from charities. We continue to work both to expand our reach with companies not currently donating and to engage companies in the value of donating surplus stock for charitable benefit. Progress against our original plans was as follows: n Rebrand and refresh all donor marketing materials Providing reports to donor companies on the impact of their donations is an important way in which In Kind Direct highlights the benefits of donating and builds relationships with donors. We integrated the new branding and “brand icons” designed by Pentland Group into all our communications materials. We continued to improve these reports in 2010 and received good feedback from donor partners. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd13 13 13 1/7/11 1:54:43 pm We also launched a new publication marking In Kind Direct reaching the £100 million in value of goods redistributed to charities milestone, which has been well received by goods donors and funders alike. n Outreach to new donor companies via events, networking, mailings, media work and work with intermediary organisations such as trade associations We carried out a range of outreach projects to new donor companies. Encouraging referrals is perhaps our most effective recruitment route and we were delighted to have opportunities to speak and attend events held by existing donor partners such as Disney and Pentland. We also took part in various trade fairs and trade associations. with appropriate “champions” to socialise the concept within Government. n Implement office supplies affiliate scheme and explore additional affiliate projects In 2010 we launched our first affiliate scheme with Staples Advantage through the trading subsidiary, enabling our charity partners to access preferential pricing on a wide range of office supplies – products which we generally find difficult to source through donations alone. 527 charities signed up to benefit from the scheme during the year. After making various Cumulative Value of Goods Donated for Distribution £m £m n F inalise report on the compelling economic, social and environmental case for a company tax incentive 120 Following the change in Government and published reduction in corporate tax rates, New Economics Foundation finalised our third piece of research and report on the case for a company tax incentive for product donations. This work was funded by Bank of America Merrill Lynch. The report addresses all the issues raised and questions asked during our stakeholder consultation and includes a cost benefit analysis. Bringing in an enhanced US style tax incentive would trigger a sea change in company giving and would likely provide over a billion pounds worth of goods to the charitable sector and the millions of people they serve over a ten year period. Work now begins 100 80 60 40 20 0 2005 2006 2007 2008 2009 2010 Fig 3 Cumulative value of goods distributed Work & Office Toys Sports Nursery & Maternity Household Health & Beauty Entertainment Clothing & Footwear £ million 1 2 3 4 5 6 Fig 4 Deemed value of goods distributed in 2010 by classification 14 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd14 14 1/7/11 1:54:45 pm strategies required to deliver an efficient service for both our donor and charity partners. The Springboard Scotland Trust The Springboard Scotland Trust in Motherwell provides training to unemployed school leavers and adults. The charity offers a variety of services, from media courses and pre-vocational training to work placements in fields such as construction or logistics. In 2010, we improved performance against all our key logistics measures. Our average handling cost per order fell to £36.35 (2009: £39.46), ahead of our original target of £37.99. Utilisation of warehouse space fell within our target of 80% over the entire year. The cost per order improved because of efficiencies implemented by the picking staff combined with improved pricing negotiated with delivery companies. “We’d normally have to wait months to afford what we receive from In Kind Direct and our core funding just does not cover. The items help us to maintain and improve our service to help unemployed people get the skills and confidence they need to undertake a work placement or succeed at an interview.” Liz Bryan, Manager ❛ ❛ Our warehousing, pick and pack operation and courier management is provided by a third party contractor, The Service Business. We have a very strong relationship, working together to continually improve performance. improvements to the scheme with Staples, we plan to increase this substantially in 2011 and look for other company partners Cumulative Value of Goods Donated for Distribution £m in product areas which are difficult to source. 3. Efficiency and flexibility of logistics Because of the quantity, nature and complexity of the products we handle, we have unique challenges in processing stock for distribution. Over our fourteen year history, we have developed a deep understanding of the specific processes and Our Warehouse & Logistics Liaison Manager, funded by Esmée Fairbairn Foundation, continued to enhance our ability to process more complex donations and broaden the range of products available on the catalogue. A new apprentice scheme has also improved our capacity in this area. 4. A targeted fundraising & income generation strategy Fundraising 2010 was another strong year for In Kind Direct in terms of fundraising and we exceeded our original year target of raising £402,720. However we did not meet our key target of raising sufficient funds to end the year with three months’ expenditure in reserve because operational income from handling charges fell significantly short of expectations. individuals Restricted funds government Unrestricted funds business trust £0 50,000 100,000 150,000 200,000 Fig 5 In Kind Direct sources of funding Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd15 15 15 1/7/11 1:54:46 pm Oxford Homeless Pathways Oxford Homeless Pathways runs housing services covering emergency accommodation, day services, resettlement and second stage housing. Last year the organisation helped around 400 people, not just through providing accommodation but also helping clients to re-establish a routine, rebuild their confidence and access services such as training courses. ❛ ❛ “We need so many of the basic things like toothbrushes and toothpaste. If we are short of something I always turn to In Kind Direct first.” Nell Wimpenny, Administrator Our programme of applications to trust and company donors was the core of our funding success. Substantial trust donors continuing to show confidence in our work included: The John Ellerman Foundation, The Eranda Foundation, 29th May 1961 Trust, The Sobell Foundation, Esmée Fairbairn Foundation, The Madeline Mabey Trust and Ormsby Charitable Trust. Among company donors were Serco, Bunzl, Santander and The Walt Disney Company. We also received the final tranche of a three year grant from the North West Development Agency (£37,500) towards development of our service in the northwest region. We are developing various new ways of engaging trusts and particularly companies in funding our work in 2010. We also received funding from various individuals inspired by the impact of our work and, once again, took part in the Big Give Matched Funding Challenge which helped us to attract additional public donations as well as matched funding of £13,505 from The Reed Foundation. We are grateful to Anne and David Feld who hosted a musical evening in aid of In Kind Direct in June raising valuable funds for our core work. Trading Company/Alternative Income In Kind Direct’s wholly-owned trading subsidiary (Trading IK Limited) commenced business at the start of 2010. We ran several income generation projects within the company over the year, with mixed results. In January, we launched an eBay sales project selling goods donated to In Kind Direct which are not suitable for distribution to our charity partners (charities are always our first priority) but which do have a commercial value. Example products are industrial-size printer consumables or specialist drill accessories. No product is considered for this route without the explicit permission of the donating company. Income from this initiative is being received into Trading IK Ltd with all net profits being donated to In Kind Direct. The project raised funds ahead of target at £21,000. Our affiliate marketing scheme with Staples Advantage generated commission below target. However, with various improvements having been made, we anticipate an increase in 2011. An exciting development has evolved from work we undertook with Boston Consulting Group Germany. We have supported the development in Germany of a new charity, the first accredited member on the In Kind Direct Global Network, the President of which is HRH The Prince of Wales. The licensing and affiliate agreement to create another instance of our IT system along with use of our other intellectual property was signed in March 2011 and includes a substantial payment to Trading IK Limited. 5. Cost and overhead management At the end of 2007 (before the economic climate had changed), In Kind Direct took the decision to reduce costs in order to become more financially self-sustaining. This included a reduction in headcount from a planned 20 to 14. In Kind Direct actually delivered savings of £43,983 against the 2010 overhead budget (£39,209 saving in 2009), while spending a total of £1,131,373 on its logistics and support operations (2009: £1,130,495). Costs will continue to be kept under tight control as the charity increases its operational income and decreases its reliance on fundraising. 6. HR Management In Kind Direct has a very experienced, stable staff team and enjoys high levels of retention. In 2010 we made the decision to change our performance management framework with support from Serco for implementation in 2011. In September all staff took part in a day’s active volunteering and teambuilding with a Let’s Get Cooking group from a school in Southwark. We ran two short-term volunteer internships during the year providing valuable additional support for our charity, marketing and business development teams. 16 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd16 16 1/7/11 1:54:46 pm Financial review of 2010 Almost £12 million of In Kind Direct’s expenditure was the value of the goods distributed to our charity partners. A further £1.3 million related to the costs of our logistics operation; the costs of maintaining our online ordering system; and the costs of In Kind Direct employees engaged in sourcing goods and servicing charity partners, as well as warehouse, distribution and office expenses. The financial results for 2010 show that the charity suffered a set back in moving towards achieving our aim of financial self-sustainability. By building the network to a larger scale, and through increased product donations in future years, the financial contribution achieved from the charity’s logistics operation and trading company’s activities will grow and thus reduce the need to cover operational expenditure through fundraising activities. £402,720 of funding was received by In Kind Direct during 2010, of which £259,834 was unrestricted and £142,886 was restricted. Charitable trusts and foundations continued to provide a significant proportion of In Kind Direct’s funding. They accounted for 38%, whilst the contribution from the corporate sector increased from 16% in 2009 to 26%. The 2010 overhead expenditure budget was £778,179, while actual operational expenditure decreased by £43,983 during the year (to £734,196). In addition to unrestricted grants and donations, £134,788 was released from restricted funds to the general fund. This provided total unrestricted funding of £394,622 towards our operational costs. Key lessons learned In recent years, ecommerce has become absolutely central to In Kind Direct’s work and, like many organisations, we have had to adapt quickly to this fast moving, technology-driven medium. As Good Companions Good Companions is a Bolton based group run by disabled people for disabled people. The charity gives independence and confidence to people with a range of disabilities who plan and take part in a range of regular activities. ❛ ‘In Kind Direct has definitely helped us save money. We can get toys to give out at Christmas, and order things to use to run the group – the computers particularly have been great.’ ❛ During 2010, In Kind Direct’s logistics operations generated handling charge income of £621,073 (2009: £772,068) and Retail Donation Initiative registration fees of £3,300 (2009: £2,357). Handling charges decreased by £150,995 mainly due to the fall in volume of donated product experienced in 2010; and a decrease in the amount of handling charge income generated per order. Variable costs of our logistics operation consequently decreased (by £36,206). well as bringing in new skills to the staff team and Board, we’ve sought advice from leading web experts to help us develop our systems and processes. We’ve learned that our charity partners’ expectations are set by their wider experiences of ecommerce. In 2010 we put in place a step-change improvement to our ecommerce platform and back-end integrated business systems which will give us the flexibility and capacity to grow and continue to improve our service in future. Plans for the future 2010 was the third year of the business plan In Kind Direct set in place in 2008 aimed at increasing the scale and sustainability of our work. Our key strategic objective remains to grow our service such that we increase our operational and trading company income, reducing our funding requirement and making the organisation more sustainable for the long term. We are aware that this objective is dependent on our ability to secure increased product donations in core categories and we suffered a setback in this regard during 2010. We are optimistic that investment in marketing to donors will bear fruit in the form of new product donors and increasing donation levels in 2011. As we progress towards our long term objective, we continue to develop our fundraising and alternative income streams and to consider new ways of putting the organisation on a sustainable footing and increasing our impact for UK charities working at home and abroad. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd17 17 17 1/7/11 1:54:47 pm Our key strategic aims along with our key objectives and initiatives are set out in the table below: Strategic Aim Objectives and Plans Development of registered and active charity database n Key measures 6,400 charities in the network at year end 1,515 unique charities (24%) ordering during year Increasing the flow of right products Key measures 11% increase in volume donated on 2010 Ensuring that current charity partners gain maximum return from the service through improved digital communications n Continue research into charity partners’ core product needs and other requirements from the service n Targeted recruitment of more charity partners using new video and print materials n Digital and social media strategy to deepen engagement with charity partners Media campaign based around In Kind Direct reaching £100 million in value of goods redistributed to charities n Event to engage new donor companies n Continuing improvements to reporting and impact measurement for donors n Digital and social media strategy to engage new donor companies n Efficiency and flexibility of logistics n Key measures n No donations not looked at after six weeks in warehouse Average handling cost per order of £35 Targeted fundraising and alternative income streams Key measures End year with three months’ operating reserves (£186,761) Raise funding for 2011 (£416,645) Secure net profit from trading company of £201,280 Trial enhanced delivery option Continue improvements to warehouse layout and processes in response to changing donation mix n Pilot volunteer opportunities at the warehouse Continue programme of rolling applications to trust, corporate and individual funders n Pilot new fundraising initiatives n Support third party fundraising efforts n Continuing development of affiliate and eBay sales schemes n Provide continuing support for our first member of the In Kind Direct global network n Structure, governance and management In Kind Direct was founded in 1996 by HRH The Prince of Wales. It is one of The Prince’s Charities, has signed a brand license and is subject to operating protocols as are all of The Prince’s Charities, as well as having its own independent memorandum and articles of association. There are ten trustees, who meet quarterly as a Board as do the Marketing Committee and the Finance and Audit Committee. With the addition of the Chairman of the charity, the latter Committee also constitutes the Remuneration Committee. There is also a Nominations Committee which meets as required. 18 New trustees are recommended by the Nominations Committee and appointed by the members in general meeting. The Board may appoint trustees to hold office until the next annual general meeting where the appointment must be approved by the members. All trustees are subject to retirement by rotation except the chief executives of Business in the Community and The Prince’s Charities respectively. New trustees are given copies of the charity’s legal documents, management information and accounts, together with general reading material about the charity and Charity Commission literature. This is followed by meetings with the Chief Executive and/or Chairman as part of the induction process. Trustees are sent training updates as appropriate throughout the year. New trustees are invited to attend an in-depth induction training day with trustees of the other Prince’s Charities. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd18 18 1/7/11 1:54:48 pm Day-to-day management of the charity is delegated to the Senior Management Team led by the Chief Executive. Formal reporting by the Chief Executive to Trustees takes place regularly throughout the year. At the end of the period under review there were twelve full-time and two part-time staff. Financial policies Reserves policy In 2009, the Board’s review of the reserves policy concluded that the charity should aim to achieve reserves equivalent to three months’ operational cashflow until such time that the charity reaches financial self-sustainability. The longer term aspiration of the Board is that the charity achieves six months’ reserves. Restricted reserves Unrestricted reserves Total reserves as at 31 December 2010 £63,126 £91,423 £154,549 £35,000 of a £37,500 grant received from the NWDA (a restricted fund); and £22,587 of a £39,833 restricted grant received from the Esmée Fairbairn Foundation will be released to the unrestricted fund over the course of the next financial year. Therefore the total funds available for operational expenditure are £149,010 being £91,423 of unrestricted reserves plus the £57,587 from the NWDA and Esmée Fairbairn Foundation that will be transferred. This £149,010 equates to 10 weeks’ of operating costs and represents a decrease of £92,057 compared to the previous year. Investment policy In Kind Direct’s investment policy is to place funds in excess of short-term commitments on monthly deposit leaving a sufficient balance in the current account which is coupled with a nightly sweep to a higher interest deposit facility. It is the opinion of the Board of Trustees that the interest earned is paid at a competitive market rate and that these investments perform to a satisfactory level. In Kind Direct’s policy with regard to donated shares is that they will generally be sold at the earliest opportunity subject to any restrictions on sale. Staff seek concurrence prior to any proposed disposal from a member of the Finance and Audit Committee before either proceeding with the sale or give an explanation for not realising the value as soon as the restriction has lapsed. Currently no donated shares are held. Women’s Aid - Fortalice Women’s Aid is a national charity that supports a network of services for women and children who have experienced domestic abuse. Women’s Aid Fortalice, based in Bolton, is one of 100 Women’s Aid projects using In Kind Direct’s service for products like cleaning products, washing powder, toiletries and clothing. ❛ “Many of the essentials, particularly things like nappies and washing powder, become hugely expensive in the quantities that we need them. We save a lot of money on running the service by using In Kind Direct.” Arlene Cochrane, Director ❛ In Kind Direct is also a company limited by guarantee. When a term of appointment as trustee/director ceases, membership of the company also ceases. In the event of winding up, the liability of each member of In Kind Direct is limited by guarantee to £10. Risk policy and management The Trustees review the assessment of major risks to which the charity is exposed. The Senior Management Team has compiled a risk register, which they regularly monitor and amend as necessary. Management of risks with strategies to minimise and mitigate them is an ongoing task of the Senior Management Team. Changes are reported to the Board at quarterly meetings with the full risk register being reviewed by the Trustees annually. Example risks identified include: overreliance on top donor companies, the loss of infrastructure support and operational and reputational risk surrounding potential misuse of donated products by charity partners. Environmental policy In Kind Direct, a registered charity, redistributes surplus product from manufacturers and retailers to UK charities working at home and abroad. As well as helping charities, our work has a positive impact on the environment by diverting goods that might otherwise go to waste as landfill or external recycling, generating greenhouse gases. We recognise our obligation to comply with the law and to carry out our work in an as environmentally sound manner as possible. In 2009 we set out a new policy as part of our commitment to minimising the negative impact of our operations on the environment to as low a level as is practically and economically feasible. The full policy is available on our website and sets out what we commit to do in terms of monitoring and minimising our impact where possible. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd19 19 19 1/7/11 1:54:48 pm Directors and trustees The directors and trustees of In Kind Direct during the year and up to the date the accounts were approved were as follows: Christopher Hyman (Chairman) Stephen Howard Irwin Lee Appointed 1 November 2010 Allison Kirkby Brian McBride John Pattullo Cindy Rose Retired 21 September 2010 Andrew Rubin Sir Tom Shebbeare KCVO G Truett Tate Teresa Tideman Appointed 23 March 2010 We would like to thank Cindy Rose who retired in the past year for her efforts and enthusiasm for In Kind Direct over several years. Changes in fixed assets The Navision accounting and CRM system was upgraded during 2010, along with In Kind Direct’s on line catalogue and website. The cost of this was £45,650 and was funded by a company foundation. In addition, extra shelving for the warehouse was purchased at a cost of £4,684 funded by the grant from the Esmée Fairbairn Foundation. The entire cost of both purchases has been capitalised and is being amortised in line with In Kind Direct’s stated accounting policy (see note 1). Statement of trustees’ responsibilities The trustees (who are also directors of In Kind Direct for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to: Select suitable accounting policies and then apply them consistently; n Observe the methods and principles in the Charities SORP; n Make judgements and estimates that are reasonable and prudent; n State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; n Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business n The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time of the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as we are aware: There is no relevant audit information of which the charitable company’s auditor is unaware; and n The trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. n Related Parties None of In Kind Direct’s trustees are employed by a company with which In Kind Direct has a commercial relationship. Two trustees of In Kind Direct are employed as Chief Executive / Director of two other organisations forming part of The Prince’s Charities. These are detailed in Note 16, page 33, to these accounts Auditors haysmacintyre was reappointed as auditor at the Annual General Meeting held on 21 September 2010. By order of the Board Allison Kirkby Director and Trustee 20 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd20 20 1/7/11 1:54:50 pm Independent Auditors’ report to the members of In Kind Direct We have audited the consolidated financial statements of In Kind Direct for the year ended 31 December 2010 which comprise the Statement of Financial Activities, the Balance Sheet, and the related notes. The financial statements have been prepared under the accounting policies set out therein. This report is made solely to the charitable company’s members, as a body, in accordance with Section 495 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed. Respective responsibilities of Trustees and auditors The Trustees’, who are also the directors of the company for the purposes of company law, responsibilities for preparing the Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) and for being satisfied that the financial statements give a true and fair view are set out in the Statement of Trustees’ Responsibilities. Our responsibility is to audit the financial statements in accordance with relevant legal and regulatory requirements and International Standards on Auditing (UK and Ireland). We report to you our opinion as to whether the financial statements give a true and fair view, have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice, and have been prepared in accordance with the Companies Act 2006. We also report to you whether in our opinion the information given in the Trustees’ Report is consistent with those financial statements. In addition we report to you if, in our opinion, the charitable company has not kept adequate accounting records, if the charitable company’s financial statements are not in agreement with the accounting records and returns, if we have not received all the information and explanations we require for our audit, or if certain disclosures of trustees’ remuneration specified by law are not made. We read the Trustees’ Report and consider the implications for our report if we become aware of any apparent misstatements within it. Basis of audit opinion We conducted our audit in accordance with International Standards on Auditing (UK and Ireland) issued by the Auditing Practices Board. An audit includes examination, on a test basis, of evidence relevant to the amounts and disclosures in the financial statements. It also includes an assessment of the significant estimates and judgements made by the trustees in the preparation of the financial statements, and of whether the accounting policies are appropriate to the charitable company’s circumstances, consistently applied and adequately disclosed. We planned and performed our audit so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or other irregularity or error. In forming our opinion we also evaluated the overall adequacy of the presentation of Information in the financial statements. Opinion In our opinion n the financial statements give a true and fair view of the state of the group’s and charitable company’s affairs as at 31 December 2010 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended; n the financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; n the financial statements have been prepared in accordance with the Companies Act 2006; and n the information given in the Trustees’ Report is consistent with the financial statements. Richard Weaver (Senior Statutory Auditor) for and on behalf of haysmacintyre Fairfax House Registered Auditors 15 Fulwood Place London WC1V 6AY 27 May 2011 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd21 21 21 1/7/11 1:54:50 pm Consolidated Statement of Financial Activities for the year ended 31 December 2010 Notes Unrestricted Funds Restricted Funds Totals 2010 Totals 2009 £ £ £ £ INCOMING RESOURCES Incoming Resources from generated funds Value of donated goods distributed 3 10,023,137 1,966,166 11,989,303 16,129,940 Other voluntary income 2 259,834 142,886 402,720 507,757 Donated goods & services for own use 3 309,939 - 309,939 188,187 Income from trading activities 4 22,268 - 22,268 - 393 - 393 231 Registration fees 3,300 - 3,300 2,357 Handling charges 621,073 - 621,073 772,068 1,068 - 1,068 1,289 1,217,875 142,886 1,360,761 1,471,889 11,241,012 2,109,052 13,350,064 17,601,829 Investment income Incoming resources from charitable activities Other income Total incoming resources excluding value of donated goods distributed Total incoming resources RESOURCES EXPENDED Costs of Generating Funds 5 57,577 11,115 68,692 62,297 Costs of Trading Activities 5 7,631 - 7,631 - 65,208 11,115 76,323 62,297 10,023,137 1,966,166 11,989,303 16,129,940 Costs of Generating Funds Cost of Charitable activities Distribution of donated goods 5 Other Charitable Costs 5 1,179,017 137,438 1,316,455 1,195,005 11,202,154 2,103,604 13,305,758 17,324,945 66,771 9,485 76,256 65,245 66,771 9,485 76,256 65,245 11,334,133 2,124,204 13,458,337 17,452,487 (93,121) (15,152) (108,273) 149,342 - - - - Net Movement in funds (93,121) (15,152) (108,273) 149,342 Funds brought forward at 1 January 184,544 78,278 262,822 113,480 91,423 63,126 154,549 262,822 Total Cost of Charitable Activities Governance Costs Total resources expended 5 5 Net Income for the Year Other Recognised Gains/Losses Net gain/(loss) on investment assets Funds carried forward at 31 December 10 13 The financial activities above relate wholly to the continuing activities of In Kind Direct. The notes on pages 24 to 33 form part of these financial statements. There are no recognised gains or losses other than those dealt with in the above statements. 22 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd22 22 1/7/11 1:54:51 pm Company number: 3155226 Balance Sheet at 31 December 2010 Group Charity Total Unrestricted Funds Restricted Funds Total 2010 Total 2009 £ £ £ £ 36,599 36,599 - 36,599 - - 1 - 1 1 - 58,752 60,474 - 60,474 87,497 63,126 128,944 62,478 63,126 125,604 265,664 63,126 187,696 122,952 63,126 186,078 353,161 (69,746) - (69,746) (68,129) - (68,129) (90,340) Net current assets 54,824 63,126 117,950 54,823 63,126 117,949 262,821 Total assets less current liabilities 91,423 63,126 154,549 91,423 63,126 154,549 262,822 Balance at 1 January 184,544 78,278 262,822 184,544 78,278 262,822 113,480 Movement in Funds (93,121) (15,152) (108,273) (93,121) (15,152) (108,273) 149,342 91,423 63,126 154,549 91,423 63,126 154,549 262,822 Unrestricted Funds Restricted Funds £ £ £ 9 36,599 - 10 - - 11 58,752 65,818 124,570 Notes Fixed assets Tangible assets Investments Current assets Debtors Cash at bank and in hand Creditors: amounts falling due within one year 12 Funds Balance at 31 December 13 The financial statements were approved and authorised for issue by the directors on the 26 May 2011 and were signed on its behalf by: Allison Kirkby Director and Trustee The notes on pages 24 to 33 form part of these financial statements. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd23 23 23 1/7/11 1:54:52 pm Notes to the Financial Statements – year ended 31 December 2010 1. Principal accounting policies Basis of Preparation The financial statements have been prepared under the historical cost convention, as modified by the revaluation of certain investments, and in accordance with the Statement of Recommended Practice (SORP) – “Accounting and Reporting by Charities” – published in March 2005 and applicable accounting standards. Basis of Consolidation Group accounts have been prepared for In Kind Direct and its wholly owned subsidiary Trading IK Limited. The accounts have been consolidated on a line by line basis. In accordance with section 408 of the Companies Act 2006, no separate Statement of Financial Activities is presented for the 12 months ended 31 December 2010 as the charity’s result was the same as the group. Income of the charity (parent company) amounted to £13,342,433. Net outgoing/incoming resources after gains and losses in investments amounted to (£108,273). Fixed Assets Fixed assets are capitalised in the balance sheet at cost or, for donated goods, at estimated market value, except for items costing less than £2,000, which are expensed in the year of purchase. Depreciation is calculated so as to write off the cost of tangible fixed assets, less the estimated residual values, on a straight-line basis over the estimated economic lives of the assets concerned. Computer equipment is written off over three years and computer software is written off over two years. Other capital equipment such as items purchased for use at the warehouse is also written off over three years. Investment Investments are stated at market value at balance sheet date. Market value is taken to be bid price ruling at the balance sheet date. The SOFA includes the net gains and losses arising on revaluations and disposals throughout the year. It is the Charity’s policy to keep valuations up to date at the balance sheet date. Leased assets The charity has no finance leases. All operating leases and rental expenses are charged to the SOFA as incurred. Fund Accounting Incoming resources Unrestricted funds includes funds and goods donated for distribution. Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes. All incoming resources are included in the SOFA when the charity has entitlement to the income, there is reasonable certainty of receipt and the amount can be measured. Event income and handling charges are treated as income of the period to which they relate. Registration fees are generally non-refundable and are applied to income at the beginning of the year to which they relate. Interest receivable is treated as income of the period in which it accrues. Restricted funds are funds and goods donated for distribution, which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the charity for particular purposes. The cost of raising and administering such funds is charged against the funds. The aim and use of each restricted fund is set out in the notes to the financial statements. 24 Goods and services donated for the charity’s own use Goods, office facilities and logistics services donated for the charity’s own use are recognised in the Statement of Financial Activities as both income and expenditure or capitalised if it is a capital item at the market value. Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd24 24 1/7/11 1:54:53 pm Goods donated for onward distribution Goods donated for onward distribution are included as both income and expenditure, at the time of distribution, at a reasonable estimate of their original market value, less adjustments to reflect condition where the goods are not in their original pristine condition. Taxation As a registered charity, the company is potentially exempt from taxation of its income and gains to the extent that these are applied to its charitable objects. The company is registered for VAT. Income Tax recoverable under Deeds of Covenant and Gift Aid is accounted for on a receivable basis. Cash flow statement In Kind Direct qualifies as a small company under the terms of section 247 of the Companies Act 1985. As a consequence it is exempt from the requirement to publish a cash flow statement. Pension costs Contributions to group personal money purchase pension schemes are charged to the Statement of Financial Activities on an accruals basis. Identification of potential donors, obtaining donated goods for onward distribution, the processes for distributing, reporting and accounting for those goods; the recruitment and registration of charities and maintenance of data relating to those charities. Governance Costs – The costs remaining which include: Financial, legal and administrative expenses incurred in connection with enabling the charitable company to comply with external regulations, constitutional and statutory requirements; and in providing support to the trustees in the discharge of their statutory duties. Costs of Generating Funds – The costs incurred to obtain voluntary contributions to the charity including expenditure on increasing In Kind Direct’s general resources other than through obtaining registration income or goods for distribution and for improving general awareness of In Kind Direct within the overall community. Support Costs – Expenditure incurred on activities falling directly within one expenditure classification is charged directly to that classification. Expenditure incurred on activities falling in more than one cost category is apportioned as follows: Resources Expended Expenditure is classified in accordance with the Statement of Recommended Practice as shown below: Staff costs: According to the time spent by each member of staff on activities within that category. Charitable Activities – all expenditure directly relating to the objects of the charity including the direct cost of supporting charitable activities and covers the following activities as incurred: Office expenses: In the same overall ratio as staff costs. Depreciation: In the same overall ratio as staff costs Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd25 25 25 1/7/11 1:54:53 pm notes 2–3 2. Other Voluntary Income Restricted Funds Unrestricted Funds Total 2010 Total 2009 £ £ £ £ Charitable Trusts 39,833 111,455 151,288 363,426 Business donations 63,553 39,793 103,346 82,294 Government 37,500 - 37,500 37,500 2,000 108,586 110,586 24,537 142,886 259,834 402,720 507,757 Goods donated for distribution restricted Unrestricted Funds Total 2010 Total 2009 £ £ £ £ 1,966,166 10,023,137 11,989,303 16,129,940 - 309,939 309,939 188,187 1,966,166 10,333,076 12,299,242 16,318,127 Donations by individuals 3. Donated goods and services Donated goods and services were applied to the activities of the charity as follows: Value of donated goods distributed Services donated for own use 26 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd26 26 1/7/11 1:54:54 pm note 4 4. Trading activity Trading IK Limited is a wholly owned subsidiary trading company of the charity, established on 2 July 2009. Its principal activity is generating alternative sources of income such as eBay sales and affiliate marketing agreements. The company gift aids its taxable profits to the parent company. The results for the trading company for the 18 month period ended 31 December 2010 were: 18 months ended 31 December 2010 £ Turnover 22,268 Cost of sales - Gross profit 22,268 Distribution costs (2,124) Administration costs (5,507) Profit for the period 14,637 Gift Aid to In Kind Direct (14,637) Profit for the period after Gift Aid - Administration costs relate to audit fees, set up costs and other professional fees from In Kind Direct to Trading IK Limited for the use of staff and resources. These have been eliminated on consolidation. £ Current assets Creditors and accruals 3,618 (3,617) Net Assets 1 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd27 27 27 1/7/11 1:54:54 pm notes 5–6 5. Total Resources Expended Direct cost Support cost Total 2010 Total 2009 £ £ £ £ 11,989,303 - 11,989,303 16,129,940 405,741 910,714 1,316,455 1,195,005 12,395,044 910,714 13,305,758 17,324,945 Fundraising activities 1,955 66,737 68,692 62,297 Trading activities 7,631 - 7,631 - Governance Cost 9,225 67,031 76,256 65,245 12,413,855 1,044,482 13,458,337 17,452,487 Cost of Charitable Activities Distribution of donated goods Other charitable costs Cost of Generating Funds Total Resources Expended 6. Support costs Support costs are the costs of premises, facilities, staff and office overheads and are allocated to the activities of the charity as follows: Cost of Charitable Activities Costs of generating funds Governance Costs Total 2010 Total 2009 £ £ £ £ £ Management/Other 208,759 42,417 21,952 273,128 277,237 Finance & IT 145,713 2,327 19,241 167,281 172,711 Logistics 173,887 - 2,946 176,833 154,274 Charities 103,901 - 2,455 106,356 101,429 8,209 2,189 547 10,945 19,571 270,245 19,804 19,890 309,939 188,187 910,714 66,737 67,031 1,044,482 913,409 Fundraising Premises Support costs are included in the expenditure reported in the SOFA and have been allocated on the basis of time spent. The cost allocation includes an element of judgement and the charity has had to consider the cost benefit of detailed calculations and record keeping. Therefore, the support costs shown are a best estimate of the costs that have been so allocated. 28 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd28 28 1/7/11 1:54:55 pm notes 7–8 7. Employees Total Total 2010 2009 £ £ Salaries and wages 518,007 531,719 Social security costs 51,530 59,191 Other pension costs 35,296 38,511 604,833 629,421 2010 2009 13 12 Staff costs comprise: The average number of employees during the year, analysed by function, was: Distribution of donated goods 1 1 14 13 * £110,000 - under £120,000 - 1 * £120,000 - under £130,000 1 - Governance The number of employees earning in excess of £60,000 is as follows: * includes use of company leased car In Kind Direct contributes to a money purchase Group Personal Pension Scheme on behalf of all members of staff. Contributions of £35,296 (2009: £38,511) were paid during the year to this scheme including £12,230 ( 2009 : £12,230) in respect of the highest paid member. The trustees did not receive remuneration for their services to the company during the period (2009: £nil). Expenses incurred by the directors were not reimbursed by the company. In Kind Direct purchased insurance, at a cost of £617 (2009: £624), for the trustees and officers of the company during the year to indemnify them against possible liabilities incurred in relation to the performance of their duties. 8. Net expenditure for the year is stated after charging: 2010 2009 £ £ Auditor remuneration - audit fee 9,225 9,300 Operating Lease payments - other 6,179 6,118 Provision for bad debts (VAT reclaim) (330) 2,264 13,735 - Depreciation Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd29 29 29 1/7/11 1:54:56 pm notes 9–10 9. Tangible Fixed Assets (Group & charity) Computer Equipment Unrestricted Funds Warehouse Equipment Restricted Unrestricted Funds Funds Restricted Funds Total 2010 Total 2009 £ £ £ £ £ £ - 30,085 - - 30,085 30,085 Additions during year 45,650 - 4,684 - 50,334 - Cost as at 31 December 2010 45,650 30,085 4,684 - 80,419 30,085 Cost as at 1 January 2010 - (30,085) - - (30,085) (30,085) Charge for year (12,174) - (1,561) - (13,735) - Depreciation as at 31 December 2010 (12,174) (30,085) (1,561) - (43,820) (30,085) - - - - - - 33,476 - 3,123 - 36,599 - Unrestricted Funds Restricted Funds Total 2010 Total 2009 £ £ £ £ Shares - subsidiary company Trading IK Ltd 1 - 1 1 Market value at 31 December 2010 1 - 1 1 1 1 Depreciation as at 1 January 2010 Net book value as at 1 January 2010 Net book value as at 31 December 2010 10. Investment (Charity) Historical value at 31 December 2010 30 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd30 30 1/7/11 1:54:57 pm notes 11–12 11. Debtors Group 2010 Group 2009 Charity 2010 Charity 2009 £ £ £ £ 9,294 28,168 9,294 28,168 13,563 - 13,563 - - 99 - 99 35,895 59,230 37,617 59,230 58,752 87,497 60,474 87,497 Group 2010 Group 2009 Charity 2010 Charity 2009 £ £ £ £ Trade creditors (10,916) (21,311) (10,916) (21,311) Accruals (29,182) (25,226) (27,565) (25,226) - (20,000) - (20,000) (29,648) (23,803) (29,648) (23,803) (69,746) (90,340) (68,129) (90,340) Prepayments Trade creditors Loan to wholly owned subsidiary (Trading IK Ltd) Other debtors 12. Creditors: amounts falling due within one year Deferred Income Taxation and social security Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd31 31 31 1/7/11 1:54:57 pm note 13 13. Reserves Movement in Resources Balance at 1 Jan 2010 Restricted Funds: 1 KPMG 2 NWDA 3 Pret à Manger Foundation 4 Disney £ Transfers between funds £ Incoming Grants Expenditure Balance at 31 Dec 2010 £ £ £ - 1,000 (1,000) - 37,400 37,500 (37,400) 37,500 600 - (600) - - 10,440 (10,160) 280 21,524 39,833 (38,770) 22,587 2,583 - (2,583) - - 45,650 (45,650) - 6,425 - (6,425) - - 2,000 (2,000) - 5 Esmee Fairbairn Foundation 6 BMW UK 7 Fidelity UK 8 Rubin CT 9 Mr & Mrs Feld 10 Bank of America - 6,463 (6,463) - 11 Frances Bleasdale legacy 5,317 - (2,558) 2,759 12 Abbey National 4,429 - (4,429) - 13 Value of goods distributed - - 1,966,166 (1,966,166) - 78,278 - 2,109,052 (2,124,204) 63,126 Unrestricted Funds 184,544 - 11,241,012 (11,334,133) 91,423 Total Funds 262,822 - 13,350,064 (13,458,337) 154,549 Total Restricted Funds Details (1) Funds towards promotion costs. (2) - (4) Funds (2) to (4) are for the purpose of enabling charities in a particular sector or geographical location to benefit from the In Kind Direct Service. Benefit is generally given by subsidising the handling charges of individual charities. (5) Fund to enable hiring and first 3 years’ salary and related costs of Warehouse Liaison Manager. (6) Fund (6) relates to prior year funds to be spent in respect of promotional materials. (7) Fund to enable upgrade of Navision system and website. (8) Funds contributed in respect of e-commerce marketing activities. (9) Funds relating to a fundraising event held at the Felds’ home. (10) Funds contributed towards research and work relating to tax incentives for product donations. (11) Funds contributed in respect of in kind health benefits to In Kind Direct staff. (12) Funds contributed towards the cost of packaging machinery and materials at In Kind Direct’s warehouse. (13) These are goods which the donor company has specified must go overseas, or that have been restricted by the donor in some other way. 32 Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd32 32 1/7/11 1:54:58 pm notes 14-17 14. Donation of services for own use (Group & Charity) The financial statements exclude some intangible services (mainly legal and human resources services) as they were immaterial in value. However, the accounts do include the following donated services that are of material value: 2010 Office accommodation, printing & postage charges 2009 £ £ 309,939 183,644 - 4,543 309,939 188,187 IT system consultancy 15. Obligation under operating lease (Group & Charity) The amount payable on one motor-vehicle within the next twelve months on leases expiring : Length of lease remaining Less than 1 year 2-5 years Other Total 2010 Total 2009 £ £ £ 3,106 3,106 - - - 6,118 3,106 3,106 6,118 Lease payments of £6,179 (2009: £6,118) were charged to the Statement of Financial Activities during the year. 16. Related party transactions In Kind Direct is one of The Prince’s Charities, a group of not-for-profit organisations, of which HRH The Prince of Wales is President. Stephen Howard, Chief Executive of Business in the Community, another of The Prince’s Charities is a trustee of In Kind Direct. Sir Tom Shebbeare, Director of Charities to TRH The Prince of Wales and The Duchess of Cornwall, is also a trustee of In Kind Direct. 17. Capital commitments (Group & Charity) There were no contractual obligations to purchase items of capital expenditure at 31 December 2010. (2009: Nil ). Report and Financial Statements for the year ended 31 December 2010 INKINDaccounts2011_V9colour.indd33 33 33 1/7/11 1:54:58 pm IN KIND DIRECT (a company limited by guarantee) Registered Company no: 3155226 Registered Charity no: 1052679 INKINDaccounts2011_V9colour.indd34 34 1/7/11 1:54:58 pm INKINDaccounts2011_V9colour.indd35 35 1/7/11 1:54:59 pm IN KIND DIRECT (a company limited by guarantee) Registered Company no: 3155226 Registered Charity no: 1052679 INKINDaccounts2011_V9colour.indd36 36 1/7/11 1:55:00 pm