REALTOR®Voice - REALTORS® Association of NM
Transcription
REALTOR®Voice - REALTORS® Association of NM
THE REALTOR® Voice Volume 19, Edition 1, First Quarter 2016 RANM 2016 Leadership, Legislative, and Business Meetings La Fonda on the Plaza was the setting for this year’s Leadership, Legislative, and Business meetings. Over 130 RANM members attended committee meetings, education sessions, the installation gala, and trekked to the Roundhouse to visit with their Representatives and Senators. Board of Directors meeting highlights: Published by the REALTORS® Association of New Mexico Support RANM’s 2016 Community Project - You Could Win $5,000! The National Association of REALTORS® and the Boys and Girls Clubs of America are joining forces so kids in America continue to have a bright future. “RANM is proud to join in support of BGCA by conducting a raffle to benefit Boys and Girls Clubs in New Mexico,” says Pat Fell, 2016 RANM President. We’re selling only 300 raffle tickets and prizes include $5,000 cash first prize, $2,500 second prize, and $1,000 third prize. Complete raffle rules and the ability to purchase tickets are available online, or contact Barbara Arnal at RANM, or your Member Board office. Winners will be drawn during the Wednesday, September 21, 2016 breakfast at the Housing Summit/RANM Fall Conference. You need not be present to win. Marketta Damonte will serve as the New Mexico Real Estate Commission Liaison to RANM. continued on page 4 The Voice for Real Estate in New Mexico Highlights in this Issue RANM’s January Meetings Highlights ........................................................ Page 1&4 2016 Community Project ............................................................................ Page 1 Upcoming Events ....................................................................................... Page 2 From Your President ................................................................................... Page 3 From Your CEO/It’s Core Standards Time. Again ........................................ Page 5 From NMREC/New Core Course Instructors Certified ................................. Page 6 Member Board 2015 ROTYs ........................................................................ Page 8 Legal Update/Protecting Yourself From Copyright Infringement Claims .... Page 9 Governmental Affairs/Phone-A-Friend ....................................................... Page 13 RPAC at January Meetings ..........................................................................Page 14 Member Board Installations ....................................................................... Page 15 Upcoming Events June 9 - Las Cruces - Hotel Encanto June 10 - Roswell - Pioneer Bank June 13 - Santa Fe - Buffalo Thunder June 14 - Farmington - San Juan County Country Club RANM on the Road Each event will include a RANM update and a 4-hour CE course “NAR Code of Ethics and Enforcement” taught by Larry Ashwood of Albuquerque. There will be no charge for the class but you will need to register. This class fulfills the NAR Code of Ethics training requirement for the cycle ending December 31, 2016. Watch your e-mail and nmrealtor.com for registration information. RANM REALTOR® Voice | First Quarter 2016 | Page 2 From Your President RANM is “Reaching Out” in 2016 It’s already been a busy 2016 in New Mexico. Attending 19 Member Board Installations from October through February will be one of the highlights of this position. You can’t beat visiting the state by road trips and meeting membership on their own turf. Pat Fell 2016 RANM President Our January Meetings officially kicked off 2016. Nearly all our committees met and planned their activities for the year; we visited our elected officials at the Roundhouse and made sure they were aware of our legislative priorities; and we learned some best practices for using social media from Cheryl Knowlton during her “Facebook or Faceplant” session. I was pleased Sherri Meadows, NAR Vice President, could serve as installing officer at our banquet. And if you haven’t heard about the snow ball fight you’ll have to ask someone who was there! I introduced my theme for the year – “REACHING OUT” - at our banquet. Each of our January meeting attendees received a bookmark to remind them of my theme – and the attributes I plan to make a part of every event during my year as President: Respect Encourage Appreciate Courteous Helpful Inclusive Nice Genuine Open Understanding Trustworthy We held our first Reaching Out program March 30. Nearly 40 leaders from around the state joined us for an update on RANM activities and Core Standards discussion. Stay tuned for more Reaching Out activities - especially RANM on the Road, coming to a city near you in June. I’m looking forward to serving you in 2016! RANM REALTOR® Voice | First Quarter 2016 | Page 3 January Meeting Highlights continued from page 1 The Directors approved the appointments of Amy Hummer, Las Cruces; Sandylee Pasquale, Albuquerque; Kara Wood, Farmington; Brian Stenum, Taos; and Gretchen Koether, Hobbs as Appointed Members of the RANM Board of Directors for 2016. The Directors approved the requested expenditure of up to $75,000 from Issues Advocacy for a transfer tax initiative and also passed a motion that an assessment to replenish the IAF be assessed to the membership over 2 years. (The initiative to get a ballot measure to prevent transfer taxes on real property got bogged down in the New Mexico Legislature so no funds will be expended during 2016.) Minutes from all Committees and the Board of Directors meeting are posted in the members only section of nmrealtor.com. RANM REALTOR® Voice | First Quarter 2016 | Page 4 From Your CEO It’s Core Standards Time. Again. As you remember, in 2014 NAR established a Core Standards program to improve the professionalism of associations and the level of service they provide to their members. RANM was pleased to certify all 19 New Mexico Member Boards as compliant during the first reporting period. RANM itself was also certified as meeting all required standards. During the first cycle, NAR dispersed $6.6 million in grants to state and local associations to help them meet Core Standards requirements. Several New Mexico Member Boards received grant money to cover costs associated with strategic plan development. Following the first reporting period, NAR’s Association Executives Committee established a Work Group to review the Organizational Alignment/Core Standards policy and determine whether enhancements to the policy or to the compliance certification process should be recommended to the NAR Board of Directors beginning with the third Core Standards cycle. (The second cycle – which goes from July 1, 2015 to June 30, 2016 – policy and certification process remain the same as the first cycle.) The Work Group has a number of recommendations for changes which will be considered at NAR’s May Legislative Meetings. M. Steven Anaya, RANM Chief Executive Officer Many of New Mexico’s Member Boards (and RANM itself ) are busy reviewing the requirements and gathering document examples for the second reporting period. This is a good time for leadership to take a hard look at programs and services and how they serve members and meet the goals set forth in the NAR Core Standards Compliance Form. Recommended Changes to Core Standards for 3rd Cycle will be considered at NAR’s May meetings. These recommendations include: • Change to Calendar Year Compliance Cycle • Professional Development for Elected Leaders • Increased Advocacy Requirements • Changes to the Consumer Outreach Section • An annual activity promoting REALTOR® safety and more Meeting the standards required of REALTOR® Associations is an ongoing process that requires work. But it means better service to members and enhanced professionalism for members and their association. Welcome New Mexico’s Newest Association Execs RANM is here to help and answer questions. We hope to again be able to boast 100% compliance by our Member Boards. Bill Arnold, Las Cruces Kent Cravens, Greater Albuquerque Deena Turner, Ruidoso/ Lincoln Co. RANM REALTOR® Voice | First Quarter 2016 | Page 5 From NMREC Commission Certifies Sixteen New Core Course Instructors; Second Rule Hearing Scheduled for May 16 by Greg Foltz, NMREC President The Real Estate Commission has certified sixteen new Core Course instructors who completed a rigorous three-day instructor “boot camp” in March. Led by Todd Clarke and Robin Dyche, the boot camp focused on developing instructor skills and preparing instructors to teach the four-hour Core Course that will replace the eight-hour Mandatory Course. Four-Hour Core Course to Replace current eight-hour Mandatory Course The transition from an eight-hour course required every three years to a four-hour course required every year will require a minimum of 36 approved instructors to handle student demand. The Commission is also working with the University of New Mexico on developing an on-line version of the course. Boot camp graduates are Alice Tozer, James McElroy, Lois Sury, Debbie Harms, Katrina Caswell, Kara Schug, Julie Greenwood, Julia Gelbart, Bob Arguelles, Charlotte Knutson, David Barker, Vic Bruno, Beverly Hilton, Sara O’Brien, Sarah Rich, and Kate Southard. The Commission has also approved a road map to become a Core Course Instructor that includes attendance at a boot camp, participation in a pilot course focused on course content and delivery, and co-teaching the course with a senior instructor prior to teaching the course solo Current approved Mandatory Course instructors will not be required to attend the boot camp but will be required to participate in a pilot course. The Commission will convene a second rule hearing on Monday, May 16, 2016 at 9:00 a.m. at the Commission office to consider rule changes that were not correctly noticed in the New Mexico Register for the February 19 rule hearing. At the conclusion of the rule hearing, the Commission will convene a regular meeting to act on the proposed changes that were considered at the February 19 and May 16 rule hearings and establish an effective date for the new rules. All of the proposed rule changes will be posted on the Commission web site by April 15 and paper copies of the changes will be available at the Commission web site. A qualifying broker work group appointed by the Commission has developed recommendations addressing qualifying broker responsibilities and qualifications for obtaining and renewing a qualifying broker license. Those recommendations are posted on the Commission web site and the Commission welcomes broker input. Please address any comments to Wayne W. Ciddio, Executive RANM REALTOR® Voice | First Quarter 2015 | Page 6 Secretary, New Mexico Real Estate Commission at wayne.ciddio@state.nm.us. The Commission appreciates the time and effort that work group co-chairs Mary Kay Gutierrez and Louis Edwards and members Kay Azbill, Bobby Shaw, and David Barker have put into this project. Finally, I am honored to have been elected Commission President for 2016 and I look forward to working with Vice President Gretchen Koether, Secretary Kurstin Johnson, Immediate Past President Clifford Stroud, and public member Kirk Clifton in the coming year. Thanks to Commissioner Stroud for his leadership as Commission President in 2015. Congratulations to Greg Foltz, 2016 NMREC President Home Buyers & Sellers GENERATIONAL TRENDS 2016 Which generation is the largest group of home buyers? For the third consecutive year, the largest group of recent buyers were millennials, who composed 35% of all buyers, more than double the amount of younger and older boomers. Generation X represented 26% of buyers, and the Silent Generation made up 9%. Where are they buying? The share of millennials buying in an urban or central city area decreased in this year’s survey, and fewer of them purchased a multifamily home compared to a year ago. Overall, the majority of buyers in all generations continue to purchase a single-family home in a suburban area, and the younger the buyer, the older the home they purchased. For more information and to download the complete NAR report, visit realtor.org/reports/home-buyer-and-seller-generational-trends Follow RANM . . To Member Board Leaders RANM REALTOR® Voice | First Quarter 2016 | Page 7 Congratulations to 2015 Member Board ROTYs Dawne Armstrong Clovis/Portales Debbie Harms CARNM Malinda Manke Deming/Luna Co. Mary Romero Greater Aluquerque Gretchen Koether Hobbs Karin Davidson Las Cruces Tammy Ollinger Los Alamos Michelle Wilson Otero County Rocky Langley Roswell Alberto Robles Ruidoso/Lincoln Co Nancy Eaves San Juan Co. Deborah Bodelson Santa Fe Cassie Carver Silver City Brian Stenum Taos County This video lesson plan will show you how to use RPR’s dynamic data and impressive reporting tools to engage, capture, and retain clients at your next open house. Learn everything from how to search and run reports on neighborhood and schools surrounding your listing, to creating marketing materials that will build your brand and create a wow factor for your open house. Watch Video RANM REALTOR® Voice | First Quarter 2016 | Page 8 Legal Corner Protecting Yourself from Copyright Infringement Claims Photographers for Hire If you hire photographers to take pictures of your listings, you should have written agreements with those photographers that establish who owns those photos. In the event you will not own all rights in the photos, the agreement should set forth how, where, and for how long you may use those photos. Once written agreements are established, be sure to revisit those agreements to confirm your intended use of the photos is in compliance with the agreement and retain copies of those agreements. Legal Corner is researched and written by Ashley Strauss-Martin, RANM General Counsel The three most common types of agreements include: Work for Hire; Assignment; and Exclusive License The following is one example of why such agreements and adherence to the terms of such agreements is so important: REALTOR® Barb hires Photographer Joe to take photos of her listing. After the property sells, Barb uses a photograph of the home to market her services as a REALTOR®. Photographer Joe spots his photograph being used to market REALTOR® Barb’s services and files a copyright infringement claim against Barb. What went wrong? In the scenario above, REALTOR® Barb had hired Photographer Joe to take photos of her listing for purposes of marketing the property for sale. Either her agreement with Photographer Joe limited her use of the photos to that purpose or she didn’t have a written agreement with Photographer Joe, but Photographer Joe believed that the photos would be used for that limited purpose. Consequently, when she used the photographs to market her services (opposed to the house), she exposed herself to a claim that she breached the written or verbal agreement with Photographer Joe. If a court determined that her use of the photos was in breached of her agreement with Photographer Joe, REALTOR® Barb could be liable to Photographer Joe for damages. The three most common types of agreements include: Work for Hire; Assignment; and Exclusive License. Under a Work for Hire Agreement, you will own the photographs as soon as they are created. Under an Assignment Agreement, the photographer owns the photographs, but then assigns all his/her rights in the photographs to you. Under an Exclusive License Agreement, the photographer grants you an exclusive use of photos for some time frame and purpose; you will want the time frame and purpose to be as broad as possible, so to avoid the scenario that occurred with Barb. For more information on photograph copyright issues and samples photo agreements, visit http:// www.realtor.org/law-and-ethics/ who-owns-your-property-photos. Digital Millennium Copyright Act You may take all necessary precautions to ensure that any material you post on your website complies with all copyright laws. However, if your website contains images continued on page 10 RANM REALTOR® Voice | First Quarter 2016 | Page 9 Legal Update continued from page 9 posted by third parties and any one of those imagines infringes on another’s copyright, you may be liable for that infringement. Such infringing material may include, but not be limited to photographs, film clips, audio files, comments and forum threads. The infringing material may come through a MLS IDX feed or be posted to a forum or comment section of your website. Additionally, if your website contains links to other websites and those websites contain infringing material, you could be liable for that website’s copyright infringement. However, there is a way to avoid such liability; it’s found in the safe harbor provisions of the Digital Millennium Copyright Act. In 1998, the Digital Millennium Copyright Act (DMCA) was enacted an effort to create an updated version of copyright laws to deal with the special challenges of regulating digital material. The DMCA is intended to protect the rights of both copyright owners and consumers. The law complies with the World Intellectual Property Organization (WIPO) Copyright Treaty and the WIPO Performances and Phonograms Treaty, both of which were ratified by over 50 countries around the world in 1996. The DMCA contains various provisions to accomplish these ends, but this article will focus on one particular section that provides a safe-harbor for website operators that unknowingly infringe on another’s copyright. Safe Harbor Provisions of the DMCA Title II of the Online Copyright Infringement Liability Limitation Act creates limitations on the liability of online service providers for copyright infringement when engaging in certain types of activities. In order to take advantage of the limitations on liability in Title II, a website operator must qualify as a services provider. A “service provider” is defined as “a provider of online services or network access or the operator of facilities therefor”. A party that qualifies as service provider must also satisfy certain “conditions of eligibility,” including the adoption and reasonable implementation of a “repeat infringer” policy that “provides for the termination in appropriate circumstances of subscribers and account holders of the service provider’s system or network.” In addition a qualifying service provider must accommodate “standard technical measures” that are “used by copyright owners to identify or protect copyrighted works”. In short, this refers to methods of protecting and encrypting copyrighted works. The first safe harbor provision applies to user-uploaded content only and applies if the service provider does not have actual knowledge that the material or an activity using the material on the system or network is infringing. In the absence of such actual knowledge, the service provider must not be aware of facts or circumstances from which infringing activity is apparent or upon obtaining such knowledge or awareness, must act expeditiously to remove or disable access to the material. In addition, the service provider cannot have received any financial benefit directly attributable to the infringing activity, in a case in which the service provider has the right and ability to control such activity. RANM’s LEGAL HOTLINE The RANM Legal Hotline is a MEMBER ONLY service designed to answer your legal questions about many diversified areas of today’s real estate industry. Contact the Hotline: Call toll free: 1-877-699-7266 In Albuquerque: 505-821-1583 E-mail your question to: LegalHotline@nmrealtor.com Hotline Hours: 9:00 a.m. to 1 p.m. * Monday through Friday (excluding holidays) The second safe harbor provision relates to links the service provider posts to other online material located at other website addresses. This provision provides protection for infringement of copyright by reason of the service provider referring or linking users to an online location containing infringing material or infringing activity, by RANM REALTOR® Voice | First Quarter 2016 | Page 10 using such information location tools, such as an index, pointer, reference or hypertext link. Again, the service provider cannot receive any financial benefit directly attributable to the infringing activity and upon obtaining such knowledge or awareness, the service provider must expeditiously remove or disable access to the material. In addition, to the above, the service provider must designate a copyright agent to receive a DMCA Takedown Notice and register that agent with the U.S. Copyright Office. The list enables a copyright owner who believes that his/her work is being infringed to send a complaint or a “takedown notice” to the service provider hosting or linking to disputed material. The service provider must also adopt and communicate to users the name and contact information for the designated agent and the service provider’s copyright infringement policy. Creating a Copyright Policy and Adhering to It Communication to users of your copyright policies can be accomplished by posting your copyright policies on your website. Copyright polices must include the following: 1) the consequences of repeated infringing activity; 2) an explanation that you respond expeditiously to notices of claimed copyright infringement and terminate users or account holders who you consider to be “repeat infringers.” If you have no subscribers or account holders, your policy may state that if you become aware that one of your users is a repeat infringer, it is your policy to take reasonable steps within your power to terminate that users’ access to your website; 3) a statement detailing proper form for notice of claimed infringement; 4) a statement explaining the procedure for users of your site to make a counter-notification (more on this in a moment). The statement detailing how proper notice is made should include the following: 1) the requirement of a physical or electronic signature of the person claiming infringement or a person authorized to act on behalf of the owner of the infringed copyright; 2) identification of the copyright work or works claimed to have been infringed; 3) identification of the material that is claimed to be infringing or to be the subject of infringing activity that is to be removed; 4) information reasonably sufficient to permit you to contact the complaining party (e.g. physical or email address, telephone number), and 5) a statement that information in the complaint is accurate and that the complaining party is the copyright owner or is authorized to act on behalf of the copyright owner. The DMCA states that if a complaining party does not substantially comply with these requirements, his/her notice will not serve as “actual notice” under the law. continued on page 12 Legal Corner provides a limited and general discussion of some, but not all, aspects of issues that is intended but not guaranteed to be accurate as of the date published. This information may become outdated and it is the responsibility of the user to determine if it is current. No summary of the law is a substitute for legal advice with respect to a particular matter. No attorney-client relationship is intended or implied. If legal advice is required, the services of a competent attorney should be obtained. RANM members are cautioned against engaging in the unauthorized practice of law by advising a consumer of legal rights and obligations or by applying the law to particular facts and circumstances. © 2016 REALTORS® Association of New Mexico . RANM REALTOR® Voice | First Quarter 2016 | Page 11 Legal Update continued from page 11 Once you verify that that a copyright notification substantially meets these formal requirements, the following steps should be taken: 1) expeditiously remove or disable access to the material that is claimed to be infringing (there is little guidance on what counts as “expeditious”); 2) notify your user or subscriber that the material has been removed so that he/she may file a counter-notification (in the case of material that came to you on an IDX feed, notify your MLS); you are not required to notify the user before removing the material; 3) if proper counter-notice is provided, notify the original filer of the notice and provide a copy of the counter-notice. for any judicial district in which the service provider may be found, and that the person will accept service of process from the person who provided notification or an agent of such person. You then must provide the counter-notice to the person who filed the original notice. The material in question must remain offline for 10 business days, after which, if no additional action has been taken by the original filer, you may restore the material. A counter-notice allows the person accused of copyright infringement to assert similar statements claiming that the work is not an infringement, either because he/ she holds the rights to it or because his/her use of it is legal (fair use, licensed, etc.). The requirements for the counter-notice are similar to the requirements for the original notice of infringement with the additional requirement of a statement that the person accused of copyright infringement consents to the jurisdiction of Federal District Court for the judicial district in which the address is located or if the person’s address is outside of the United States, The form must include the service provider’s legal name. If you have alternative names (for example, additional URLs), you may include them in the same filing. The fee for registration of one name is $105; and an additional group of up to 10 names can be registered at that same time and on the same form for an additional $35. It’s important to note that not every cease-and-desist letter is a DMCA Takedown Notice. The DMCA Takedown Notice only applies to claims of copyright infringement; it does not apply to defamation claims, claims alleging misappropriation of trade secrets, or many other allegations. Also, the material referenced in the notice may not be eligible for safeharbor treatment, for example, material that you posted yourself. Registering a Copyright Agent To register an agent with the copyright office, you may use the Copyright Office Form or your own; use of the Copyright Office’s form in encouraged, but if you use your own, it must include all required information. There are two forms available on the Copyright Office website, an Interim Designation and an Amended Designation. Once filed, the completed forms are posted on the Copyright Office’s website. RANM REALTOR® Voice | First Quarter 2016 | Page 12 Governmental Affairs Phone-a-Friend for RPAC What is RPAC and what’s in it for me? The REALTORS® Association of New Mexico and our Member Boards will try to answer that question for many of our members as we join forces with the National Association of REALTORS® in their Phone-aFriend for RPAC initiative. Many of you know that RPAC is our political action committee that provides campaign contributions to local, state and federal candidates. In 2015 RANM met the 37 percent participation goal set by NAR (2,124 or 37.7% of the membership contributed) generating $181,006 (the NAR/ RANM grand total goal was $150,000). To meet our goals in 2016, RANM membership needs to generate a minimum of $160,000 and at least 2,166 of our 5,852 members need to contribute a minimum of $15 to RPAC. While many local associations have been successful in getting their members to contribute to RPAC, many members may still have questions about what RPAC is. That’s where this national initiative comes it. Working through the state organization or individually, participating Member Boards will be asked to provide volunteers who will be given easy-to-access information that will allow them to contact their fellow REALTORS® who have not contributed to RPAC. Once they contact their fellow REALTORS® by telephone, the volunteers will be able to provide information about RPAC and encourage a minimum contribution of $15. Governmental Affairs articles are researched and written by David Oakeley, RANM GAD Legislative Committee Chair Selected Coleen Dearing, Santa Fe, has been appointed as the new legislative Committee Chair. Legislative Committee terms run from April 1 thru March 31. All Member Boards have been contracted on this effort and the first phone calls are expected to go out this month. We hope that if you get a phone call, you will make an effort to contribute to RPAC. Or, you can go to RANM’s website at www.nmrealtor.com, click on the “Invest in RPAC” button at the top of the page and make an online contribution right now. If you have any questions on the Phone-a-Friend effort or on RPAC, contact David Oakeley, RANM Government Affairs Directors, at 505467-6310 or david@nmrealtor.com. 2015 President Baro Shalizi and 2015 RPAC Trustee President Bill Davis show off the President’s Cup awarded to RANM for meeting 2015 RPAC and Advocacy goals. RANM REALTOR® Voice | First Quarter 2016 | Page 13 RANM Members Spend a Productive RPAC Champions Morning at the Roundhouse During Honored Member Boards and individual January Meetings “rock stars” were recognized for their outstanding fund raising efforts for RPAC during January’s Champions Luncheon. The Deming/Luna County Board received top honors as the “Strive for Excellence” winner. Congratulations to each Member Board for their advocacy efforts in 2015. Keep up the good work! RPAC Kicks Off 2016 Fund Raising We ARe the Realtor Party ® Vote Act InVest Contributions are not deductible for income tax purposes. Contributions to RPAC are voluntary and are used for political purposes. You may refuse to contribute without reprisal and the National Association of REALTORS® or any of its state associations or local boards will not favor or disfavor any member because of the amount contributed. 70% of each contribution is used by your state PAC to support state and local political candidates. Until your state PAC reaches its RPAC goal 30% is sent to National RPAC to support federal candidates and is charged against your limits under 2 U.S.C. 441a; after the state PAC reaches its RPAC goal it may elect to retain your entire contribution for use in supporting state and local candidates. RANM REALTOR® Voice | First Quarter 2016 | Page 14 Member Board Installations Otero County, Sierra County, Las Cruces, Silver City, Carlsbad, Taos, San Juan County, Gallup, Las Vegas, Roswell, and Hobbs officers are duly installed RANM REALTOR® Voice | First Quarter 2016 | Page 15 Show your REALTOR® Pride. Purchase a turquoise and sterling silver REALTOR® pin AND support the RANM Benevolent Fund! Purchase Your Pin Now. The REALTOR® Voice is published four times a year by the REALTORS® Association of New Mexico, 2201 Brothers Road, Santa Fe, NM 87505. Phone: 800-224-2282 (982-2442 in Santa Fe); fax: 505-983-8809 www.nmrealtor.com 2016 RANM Officers Pat Fell, CRS, GRI, e-PRO - President Victoria Murphy, ABR, AHWD, CRS, GRI, SRES - President-Elect Connie Hettinga, ABR, CRS - Treasurer M. Steven Anaya, RCE - Chief Executive Officer Barbara Arnal - Accounts Manager Tim Buck - Information Technology Specialist Eva Maestas - Office Manager Julie Martinez - Member Services Director Megan McFarlane - MLS Administrator Diane Moehlenbrink, CAE, RCE - Marketing & Communications Director David Oakeley - Governmental Affairs Director The Voice for Real Estate in New Mexico™ Copyright 2016 REALTORS® Association of New Mexico all Rights Reserved. For permission to reprint any article or portion thereof contained in this edition, call 800-224-2282 RANM REALTOR® Voice |First Quarter 2016 | Page 16