EASY Expert Automation Services for You

EASY
Expert Automation
Services for You
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Let B&R make it EASY for you!
EASY
03
EASY
Global support, local service
B&R is your go-to partner for every aspect of automation. Our services begin long before you receive your perfectly orchestrated hardware and
software solution – and continue long after.
We offer a full range of services that accompany
you from the birth of your concept to full series
maturity and market success. Let our experience
and expertise work for you.
At your service in over 70 countries, our highly
qualified engineers are well-versed in the local
markets, languages and cultures.
Read on to find out all the ways your automation
projects can benefit from B&R’s world-class support – when and where you need it. Free up your
own resources and gain the competitive edge
that comes with true partnership. It’s that EASY.
Your B&R Team
B&R
Design 
Development 
Support 
Partnership 
Forword || EASY
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EASY at a glance
Read more about our EASY services on the following pages:
Conceptu
p. 15 Local support
< Always close by
< In your local language
< Global logistics
p. 15 Product support
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<<
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Local support
Product support
Telephone or online
Qualified support engineers
Clearly structured and global
p. 15 Repairs
< Rapid supply of replacement parts
< Highly-qualified technicians
< On-site service calls
Repairs
EA
Expert Automation
p. 14 Web portal
<<
<<
<<
<<
Personal account
Up-to-date info on availability / events
Many additional services
Service portal, repairs portal, revision history
Web portal
p. 12 Custom design
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Custom tailored to the ergonomics,
design and operation of the machine
Meet industry-specific requirements
Long-term availability
Custom design
p. 12 Assembly service
<<
<<
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Construction of system by B&R
Reduced logistics and validation costs
Eliminates installation errors
EASY || Overview
Assembly
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al design
p. 06 Conceptual design
<<
<<
<<
Proof of concept
Support throughout design process
Maximum integration
Definition of requirements
p. 07 Proof of concept
Motion control design
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Guaranteed feasibility
Optimized system
Added value
Reduced costs through scalability
and design freedom
p. 07 Motion control design
SY
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Services for You
Seminars & Training
Optimized performance
Energy savings
Improved robustness
p. 09 Seminars & Training
< Seminars available worldwide
< Standardized and custom courses
< Flexible scope and duration
< Centrally trained instructors
p. 10 Application development
Application development
Development &
training hardware
service
<<
<<
<<
Individual project support
Help with resource bottlenecks
Know-how fully protected
p. 11 Development & training hardware
< Hands-on learning
< Real-world testing environment
< Modular and versatile applications
< Implementation of industry-specific requirements
Overview || EASY
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Our expertise combined
for the best design
–conceptual design–
A robust and thorough concept is the foundation
of a successful project. We’ll work closely with
you to lay out a hardware and software design
that is perfectly tailored to your goals and requirements. Our system specialists will be there
EASY || Conceptual design
for on-site consultation to ensure maximum scalability, flexibility and long-term availability. A B&R
automation solution is not only perfectly aligned
with your current needs, it is designed to grow
with you long into the future.
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Aim before you fire
–proof of concept–
We’re happy to support you with validation and
proof of concept. The primary focus here is on
feasibility and added value. Our perfectly coordi-
nated products and our universal engineering
environment, Automation Studio, guarantee you
exceptional performance and quality.
The power of your machine
at your command
–motion control design–
Some of the most important considerations in the
design phase go into planning the motion control
solution. We’ll help you get the most out of your
system through optimum design and sizing.
Our experts know exactly which motors and gearboxes are right for your application. You’ll never
again waste unnecessary resources on oversized
drives or have machines fail due to design flaws.
Proof of concept | Motion control design || EASY
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Any place, any culture –
The right support for any situation
EASY
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Work smarter
–seminars & training–
Sound training is essential to accomplishing your
goals efficiently and effectively. Our modular
seminars give you a closer look at our solutions
and teach you – in both theory and practice – how
to get the most out of your B&R technology. Choose from a broad selection of standardized
courses and seminars, held in your local language.
Visit one of our state-of-the-art training facilities
– or let our outstanding trainers come to you.
Automation Academy
< Thousands of employees and customers
complete courses at B&R’s Automation
Academy each year. From standard training modules to personalized workshops,
the academy offers the best training
around.
< Scheduling information can be found at
www.br-automation.com
Cooperation with schools
< B&R is committed to promoting the
<
education of tomorrow’s engineers. Our
collaboration with colleges and universities ensures that they’re learning with
tomorrow’s technology.
We also proudly support research and
thesis projects all over the world.
Seminars & Training || EASY
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Together we'll get your
machine to market faster
–application development–
Our talented application development team is
there to offer any help you may need getting
through your first few projects. We'll assist you in
creating your system specifications, develop custom sample programs and continue to work handin-hand with you throughout implementation of
your project. You can skip the learning curve and
get straight to a world-class solution.
EASY || Application development
Our standardized development and documentation process solidifies the foundation of your application projects. Our focus is on creating robust
and reusable software and safeguarding your
process know-how. Together, we have what it
takes to out-develop the competition and get a
jump on the market.
Developing and testing
made easy
–development & training hardware–
B&R makes it easier to find just the right components for a project by offering a selection of
standardized, modular hardware systems that
can be used to develop software quickly and inexpensively. Housed in stackable cube frames,
these "ETA cubes" (Evaluation and Training for
Automation) are also perfectly suited for testing
and training purposes. Equipped for 100-240
volts, they are ready for use anywhere in the
world. We're happy to help you find the modules
that are right for you.
Conveniently
mobile
Combine as
needed
Prewired
Highlights
< Accelerate development
< Reduce costs
< Plug & play
< Custom configurable
< Stackable frames for convenient and
stable storage
Easily
stackable
Elegant and
practical
Connected via
POWERLINK
B&R ETA system
Simply scan the QR code
for more detailed info on
our ETA cubes.
B&R's development and testing hardware has proven for
years its advantages as a convenient tool for selecting
the best hardware and completing programming tasks
quickly and efficiently.
Development and training hardware || EASY
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Out of the box
and running
–assembly service–
Unpacking individual components and then assembling and configuring them is a time-consuming process. Instead, save on logistics and
validation by letting B&R deliver you a complete
system, fully tested and ready to install and run
straight out of the box. Our assembly services are
available for all products, from HMI and controllers
to motion control systems. Enjoy the lower costs
while you get your machine up and running faster.
Give your machine
a familiar face
–custom design–
Adapt any of our HMI products to reflect your corporate identity and strengthen your branding. Our
customization services range from personalized
front panels to specially developed products designed according to your requirements from the
ground up. Of course, our custom products are
held to the same rigorous standards of quality
and compatibility you expect from all B&R technology.
B&R Panel Designer
This helpful tool guides
you through the process of
creating your own custom
panel. New features are
being added all the time,
so we’re happy to hear
your feedback and suggestions!
EASY || Assembly service | Custom design
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Why do it the hard way
when it can be so EASY
Assembly service || EASY
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You'll find it here
br-automation.com
–web portal–
Our website www.br-automation.com contains a
wealth of information and documentation for our
products. With your own personal account, you
also have access to a number of interactive portals
for personalized information and services.
Customer Support Portal
In our Customer Support Portal you can create
support requests and track their progress. Here
you will also find any requests you made in person
or by telephone in one convenient location.
Material Return Portal
The Material Return Portal allows you to track the
progress of any products you may have returned
to us. You can also view all service documentation
pertaining to your repairs.
EASY || Web portal
Downloads
Under "Downloads" you'll find data sheets, user's
manuals and the latest firmware for your devices.
Here you can also download our Automation Studio
software and all training documentation.
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B&R on the web
www.br-automation.com
Specific product data
By entering the serial number, you can easily look
up extensive information about any specific product you have purchased from B&R. This includes
revision information, delivery date and warranty
duration.
When logged in, your view of the product catalog
also includes all the products we have developed
specially for you. You can also request an automatic email notification in the event of any
changes that affect your products.
What, where & when
Our website makes it easy to check seminar
schedules, locate a trade show where B&R is represented or find out what other interesting events
we have planned.
Don't have an account yet?
Your B&R sales representative can help you get
logged on to www.br-automation.com quickly and
easily.
Web portal || EASY
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Fast replacement
–repairs–
The daily grind can take its toll on even the best of
products. In the event that you do have to send a
product back to B&R, you can visit our Material
Return Portal at any time to track the progress of
diagnosis and repair.
Of course, instead of repair, you can always opt
for credit towards a new device with a full warranty. The amount of credit is based on how long the
returned product was in the field.
Quick and unbureaucratic
–product support–
If your project runs up against an obstacle, our
technical support is there to get you back on
track. Together we’ll work out the best solution.
You can also login to our convenient Support Portal at any time to create a new request or track the
progress of an existing one.
State-of-the-art remote diagnostics technology
allows you to diagnose and modify your machine
from anywhere.
Always close by
–local support–
Our employees are at your service in over 70 countries all around the world – so help is always close
by and in your local language.
EASY || Repairs | Product support | Local support
Our global logistics network and strategically located distribution centers allow us to coordinate
service calls and ensure quick responses.
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Contact us
–contact–
Your personal contact and your local B&R office
are happy to answer any questions you may
have regarding B&R's many service and support
options.
We look forward to hearing from you!
Contact B&R
Here you'll find the contact
info for the B&R office nearest
you. www.br-automation.com/
en/company/locations
B&R YouTube channel
www.youtube.com/user/
BerneckerRainer
Contact || EASY
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Optimize your system
B&R offers an extensive range of
products for integrated automation
solutions.
For a complete overview of all B&R
system components, visit
www.br-automation.com.
Box PCs
Panel PCs
<< Automation PC 910
<< Powerful Intel® Core™ i3|i5|i7 processors
<< Maximum graphics performance
<< Fanless operation
<< Modular interfaces
<< Uncompromising quality for
<< Panel PC 900
<< Projected capacitive multi-touch and
analog resistive single-touch screens
<< Windows 7, Windows XP, Linux, real-time
<< Gloved operation possible
<< Powerful Intel® Core™ i3|i5|i7 processors
<< Slim design
<< Extensive product range up to 24" Full HD
<< Fixture and swing arm variants
PC-based panels
Mobile terminals
Scalable PLC platform
<< Power Panel 500
<< Control and HMI in one device
<< From 5.7" QVGA to 15" XGA
<< Touch screen and keys
<< Excellent EMC properties
<< Modular expansion
<< Windows 7, Windows XP, real-time, Linux
<< Mobile Panel 50
<< 6.5" touch screen and keys
<< Stop and enable switch
<< Ergonomic
<< Light
<< Impact-resistant
<< Windows CE
<< X20 PLC
<< Intel® Atom™ performance
<< Fanless and maintenance-free
<< Onboard POWERLINK
<< Onboard Gigabit Ethernet and USB
<< Modular expansion of interfaces
<< Extremely compact
<< Redundancy
Modular I/O system
IP67 I/O system
Distributed servo actuators
<< X20 I/O
<< Removable terminal blocks
<< Hot-pluggable electronics
<< Unequaled component density
<< 16 channels (12.5 mm wide)
<< Open for all fieldbus systems
<< Seamless integration of IP67-rated I/O
<< X67 I/O
<< Compact and ergonomic
<< IP67 protection
<< Excellent EMC properties
<< Open for all fieldbus systems
<< Seamless integration of IP20-rated I/O
<< ACOPOSmotor
<< Seamless integration in
many years of operation
EASY || Product overview
ACOPOSmulti drive systems
<< Three sizes from 1.8 to 10.5 Nm
<< With or without an add-on gearbox
<< Reduced wiring
<< Integrated safety technology & SafeMOTION
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Safety PLC
Safe I/O
Safe motion control
<< SafeLOGIC
<< Virtual wiring
<< Integrated diagnostics
<< Management of machine options
<< Scalable
<< CAT 4 / PL e / SIL 3
<< X20 SafeIO/X67 SafeIO
<< Digital inputs/outputs
<< Relay outputs
<< Analog inputs
<< Temperature inputs
<< CAT 4 / PL e / SIL 3
<< SafeMOTION
<< ACOPOSmulti/ACOPOSremote/ACOPOSmotor
<< 15 safe motion control functions (STO, STO1,
Drive systems
Frequency inverters
Distributed drive systems
<< ACOPOS/ACOPOSmulti/ACOPOSmicro
<< Regeneration-capable and energy-saving
<< Power range from 500 W to 120 kW
<< Compact and scalable
<< Modular cooling design
<< Integrated technology functions
<< PLCopen motion function blocks
<< Integrated safety technology & SafeMOTION
<< ACOPOSinverter
<< Power range from 180 W to 90 kW
<< Complete integration into the overall system
<< Automatic parameter downloads
<< Integrated safety functions (STO, SLS, SS1)
<< ACOPOSremote
<< Seamless integration in
Motors
Gearboxes
Mobile automation
<< Broad selection for
<< Extensive product range
<< Flexible building block principle
<< MA170 system
<< Modular control and I/O system
<< Extremely robust housing and hardware
<< -40 to +85°C temperature range
diverse applications
<< Synchronous motors
<< Direct drives (torque motors)
<< Stepper motors
<< Power range from 50 W to 140 kW
<< Optimal system integration with
embedded parameter chip
for standard gearboxes
<< Low backlash and high torsional rigidity
with premium gearboxes
<< Direct gearbox mounting
<< Maintenance-free
SBC, SOS, SS1, SS2, SLS, SDI, SLI, SMS, SLP,
SMP, Safe Homing, SBT, SafeROBOTICS)
<< Safe parameter transfer with SafeLOGIC
<< Fastest response times (<7.2 ms)
<< CAT 4 / PL e / SIL 3
ACOPOSmulti drive systems
<< High continuous power up to 4 kW
<< Integrated connections for I/O nodes
<< Flexible topology (tree or daisy chain)
<< Integrated safety technology & SafeMOTION
(housing surface)
<< 8 to 32 VDC power supply
<< Extreme shock and vibration resistance
<< POWERLINK & CANopen
Product overview || EASY
B&R Corporate Headquarters
Bernecker + Rainer
Industrie-Elektronik Ges.m.b.H.
B&R Strasse 1
5142 Eggelsberg, Austria
t +43 7748 6586-0
f +43 7748 6586-26
office@br-automation.com
www.br-automation.com
Your local contact
www.br-automation.com/contact
MM-E01421.151
© 08/2014 by B&R. All rights reserved worldwide.
Integrated automation
Global presence
Solid partnership