vietnam human resources development in
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vietnam human resources development in
VIETNAM HUMAN RESOURCES DEVELOPMENT IN TOURISM PROJECT VIETNAM NATIONAL ADMINISTRATION OF TOURISM IN PARTNERSHIP WITH THE EUROPEAN COMMISSION THE NORDIC COUNTRIES: A PROFILE 1 THE NORDIC COUNTRIES: A PROFILE 1.1 POPULATION The "Nordic Countries" is a collective term for the five countries of Northern Europe: Denmark, Sweden, Norway, Finland and Iceland, with their dependent and semiautonomous territories. (The term Scandinavia, which is the geographic designation of the peninsula comprising Norway and Sweden, was mistakenly applied to all the Nordic countries in the past, but is no longer in use, to avoid confusion.) The Nordic Countries have close political and historical ties and, with the exception of Finland, common ethnic and linguistic roots (the Finns are descendants of an Asian tribes that invaded the land in prehistoric times), yet they also have a history of wars and conflicts. They are closely linked today, for example by a customs union, yet only three of the five countries are members of NATO (one of them [Iceland] having no armed forces of its own), and three are members of the European Union (EU), with only one of them (Finland) having joined the European Economic and Monetary Union (EEMU). 3 As a whole, the Nordic Countries (without their dependencies) cover 1.26 million square kilometres, but with a total population of only 24 million, (average density: 19 inhabitants per km2), and the urban centres are few and far between. 28 percent of the total population lives in 25 cities with a population over 100,000 (see table below). The greatest population density can be found in Denmark and Southern Sweden up to the area around the Norwegian capital, as well as around Stockholm and Helsinki. This means that most of the population of the Nordic Countries lives within a square measuring about 1,000 km on each side, and within no more than 1,500 km distance from Frankfurt/Main, Germany. The low population density is offset however by an inverse density in access to state-of-theart communication facilities such as television, Internet access and usage of cellular phones, all of which being equalled only by the North Americans and Japanese. 1.2 HISTORY COUNTRY50 Denmark Finland CITY POPULATION Århus 215,587 København (Copenhagen) Odense 145,296 Helsinki / Helsingfors 546,317 Ålborg 119,157 Espoo / Esbo 204,962 Tampere / Tammerfors 191,254 Turku / Åbo 170,931 Vantaa / Vandaa Norway Sweden 1,379,413 OTHER POPULATION 3,415,547 3,737,183 173,860 Oulu / Uleåborg 115,493 Bergen 225,439 Oslo 499,693 Trondheim 145,778 Stockholm 736,113 Stavanger 106,858 Göteborg (Gothenburg) 459,593 Malmö 254,904 Uppsala 187,302 Västerås 124,780 Linköping 3,425,232 6,477,070 The Danes probably settled Jutland by c.10,000 B.C., but little is known of Danish history before the 9th to 11th cent. A.D., when the Danes had an important role in the Viking raids on Western Europe. Beginning in the 1st century A.D., Finland was settled by nomadic hunters and fishermen, who forced the small number of Lapps living in the central and southern regions to move to the far north, where they live today. Iceland was settled (c.850—75) by the Norse. A general assembly, the Althing, was established in 930, making it the world's oldest functioning parliamentary body, and Christianity was introduced c.1000. Norwegian rule was imposed after 1261, and in 1380, Iceland, with Norway, passed to the Danish crown, inaugurating a national decline that lasted until 1550. Sweden conquered Finland in the 13th century but allowed the Finns considerable independence, raising Finland to the rank of grand duchy in 1581. In 1397, the Kalmar Union united Norway (including Iceland), Denmark, and Sweden. The Danes dominated the union, however, and in 1523, stirred to resistance by a massacre (1520) of Swedish nobles at Stockholm, the Swedes rose against the Danes and established a separate state, but 131,948 Örebro 122,641 Norrköping 122,415 Jönköping 115,897 Helsingborg 116,337 4 5 Norway was ruled by Danish governors until 1814. During the Napoleonic Wars, Finland was invaded by Russia, which annexed it in 1809. Participation in the Thirty Years War and the wars of Frederick III with Sweden caused Denmark to lose prestige. Under the Treaty of Kiel (1814), Denmark lost Norway to Sweden, and following its defeat (1864) by Prussia and Austria, it was deprived of Schleswig-Holstein. The 19th century brought a rebirth of national culture in Iceland and a strong independence movement. A constitution and limited home rule were granted in 1874, and Iceland became a sovereign state in personal union with Denmark in 1918. Icelanders voted in 1944 to end the union with Denmark, and an independent republic was proclaimed. Finnish nationalism became a strong force early in the 19th century; an elected parliament was established in 1906, and Finnish independence was proclaimed in 1917. Norwegian nationalism also emerged as a potent force; in 1905, the union with Sweden was dissolved and Norway became an independent constitutional monarchy. 1. 3 SOCIO-ECONOMIC CONTEXT 1.4 COUNTRY BACKGROUND Politically and socially, the Nordic region should continue to enjoy stability in 2007/2008. After more than 50 years of socialist democracy by governance, the main socio-political challenge within the Nordic Countries in 2007 and beyond will arise from the balance between the maintenance of a revered welfare system and the high socioeconomic costs of such maintenance. There is a new government in Sweden since October 2006, when the democrats took power. The two last years (2005 and 2006) have been very challenging and an economical balance is now in place. There was a holdback for long-haul travel on a global basis, however interior home design/decor increased with +30% while longhaul travel decreased with -15 – 18%. The question of joining the monetary union in Europe will arise with greater urgency in Sweden in 2008. Denmark is very likely to vote in favour of the Euro currency during 2008. As for Sweden, although public opposition to monetary union continues to hold sway, the importance of the Euro currency market to the Swedish external economy and Denmark’s likely acceptance of the single currency may yet turn the tide for Euro proponents there (in 2008). Consumer optimism and increased private expenditure/consumers will be a strong feature across the Nordic nations in 2007/2008. In particular, consumer confidence in economic and social terms is asserted through rising sales in cars, electronics and other consumer durables, as well as housing investments. All four Nordic countries are doing extremely well both economically as well as socially. The new government in Sweden has now been in power for a year and we can see major changes taking place, such as lower tax for companies recruiting young people as well as lower tax for companies just starting up. Owners of real estate also enjoy lower taxes and the old fortune tax has been trimmed substantially; indications for the economic future appear to be positive. Inflation remained subdued in 2006, and is forecast to accelerate only gradually in 200708. Inflation is expected to stabilise at around 2% over the second half of the forecast period. The current-account balance is projected to remain strongly in surplus. 6 SWEDEN Demographics: 83.4% urban; life expectancy: 74.6 M / 80.3 F; population increase rate: 3.3 per 1,000 Climate: Typically continental with a moderate to large range in temperatures between summer and winter; Most of Norrland has a long winter (7 months) and a short, hot summer, while Skåne in the south has a cold winter (2 months) and a summer of more than 4 months. Landscape: The two main geographical regions are the mountainous north, including part of Lapland, and the low-lying south, where most of the population lives. Rivers and over 100,000 lakes make up nearly one third of the area, and much of the land is forested. Economy: Sweden is a highly industrialized nation with one of the highest living standards in the world. Aided by peace and neutrality for the whole 20th century, Swede has achieved this standard under a mixed system of high-tech capitalism and extensive welfare benefits. It has a modern distribution system, excellent internal and external communications, and a skilled labour force. It is a producer of iron and other metal ores. Industries include highgrade steel, metal goods, machinery, transport equipment, forest products, and ships, much of which is exported. Farming produces dairy products, grain, sugar beet, potatoes, livestock and poultry. The fur industry is also important. In recent years, the extraordinarily favourable picture of the Swedish economy has been somewhat clouded by budgetary difficulties, high unemployment, and a gradual loss of competitiveness in international markets. NORWAY DENMARK 75.0% urban; life expectancy: 74.0 M / 80.1 F; population increase rate: 3.6 per 1,000 86.4% urban; life expectancy: 71.8 M / 77.7 F; population increase rate: 0.5 per 1,000 Demographics: Climate: Temperate climate with mild winters and cold summers along the coast, and cold winters and hot summers in the interior; strong winds with snow or severe frost in the interior highlands; frequent and heavy rainfall on the west coast. Landscape: Norway is a rugged, mountainous country. Its 2,740-km coastline is fringed with islands and deeply indented by fjords; from the coast, the land rises precipitously to high plateaux, reaching 2,468 m in the Jotunheimen range and including Jostedalsbreen, the largest glacier field in Europe. Economy: The Norwegian economy is a prosperous bastion of welfare capitalism, featuring a combination of free market activity and government intervention. Norway’s economy was transformed in the late 1960s by the discovery of large oil and gas reserves in the North Sea; reserves have also been found in the Norwegian Sea. Petroleum and gas account for over 40% of export earnings. Manufacturing, food processing, shipbuilding, forestry, fishing, the shipping and trading carried on by Norway's great merchant fleet, and the production of aluminium, pulp and paper, and electrochemicals are also important. Less than 4% of the land is cultivated; cattle, sheep, and reindeer are raised on the mountain pastures. The many rapid rivers furnish hydroelectric power, allowing most of the petroleum to be exported. The government, which controls key areas of the economy, is moving ahead with privatization. Despite their high per-capita income and generous welfare benefits, Norwegians worry about the time when oil and gas begin to run out. Norway has been saving its oil-boosted budget surpluses in a Government Petroleum Fund, which is invested abroad and is now valued at more than Ä43 billion. 7 Demographics: Climate: Temperate maritime with generally cold and cloudy winters, and warm and sunny summers; snow between January and March, heaviest rainfall from August to October. Landscape: The southernmost of the Scandinavian countries, Denmark includes most of the Jutland (Jylland) peninsula as well as more than 450 islands. The Færøerne (Føroyar) and Kalaallit Nunaat (Greenland), which are semiautonomous, lie to the northwest. Economy: Denmark, which is almost entirely low-lying, has traditionally been an agricultural country; after 1945, however, it greatly expanded its industrial base. The main commodities raised are livestock and poultry, root crops and cereals. The leading industries include food products, chemicals, machinery, metals, and electrical and electronic equipment. Fishing, shipping, and tourism are also important. The thoroughly modern market economy features high-tech agriculture, up-to-date small-scale and corporate industry, extensive government welfare measures, comfortable living standards, and high dependence on foreign trade. The centre-left government has reduced the formerly high unemployment rate, attained a high budget surplus, and maintained low inflation and a stable currency. The coalition has also lowered marginal income taxes and raised environmental taxes. Although the Danish voters rejected participation in the EMU, the Danish currency is pegged to the Euro. NORDIC TRAVEL MARKETS 2 FINLAND Demographics: 61.1% urban; life expectancy: 70.8 M / 78.9 F; population increase rate: 3.1 per 1,000 Climate: Temperate with cold spells in winter and heat waves in summer; westerly winds bring warm air currents in summer; precipitation all year round, in the north mostly as snow. of glass, ceramics and stainless-steel cutlery. Financial and other services are also important. Because of the climate, agricultural development is limited to maintaining selfsufficiency in basic products. Finland has a highly industrialized, largely free-market economy, with per-capita output roughly that of the UK, France, Germany and Italy. Two key demographic patterns in development in the Nordic region should be highlighted here: • A greying population. Currently, residents aged 65 and above account for an average of 15.5% across the Nordics. This proportion is projected to rise to 19.7% by 2010, with the trend being most prevalent in Finland where the 65+ population is expected to grow by 50% over the next 10 years. Landscape: There are three main geographical zones: a low-lying coastal strip in the south and west that includes most of the major cities; a vast forested interior plateau, dotted with some 60,000 lakes; and a thinly wooded or barren region north of the Arctic Circle, part of Lapland. Economy: Since World War II, manufacturing has replaced agriculture as the principal sector of the economy. Chief industries are forest products (about 70% of Finland is forested), iron, steel, petroleum products, machinery, chemicals, processed food, and mobiletelecommunications equipment (Nokia, Ericsson). Finland is also known for its design 8 • A small household size. Two-thirds of all Nordic households have 2 or less inhabitants per household, ranging from Norway’s 60% to 70% in Denmark, Sweden and Finland. With an independent lifestyle choice likely to remain pervasive, small households are projected to rise to 70% across the Nordic region over the next 5 years. NORDIC TRAVEL MARKETS: OUTBOUND TOURISM AND POTENTIAL FOR VIETNAM 2.1 TOURISM TRENDS WHO IS TRAVELLING? Long renowned for their passion for travel and adventure, the Scandinavians now consider overseas travel as an important lifestyle choice. The combined size of the Nordic outbound travel market, scheduled and charter services inclusive, is expected to exceed 16 million consumers in 2007. There have been major changes within the travel industry over the last 4 years, the charter concept is a technical term only and more and more are headed for FIT operations with a platform of flexibility. The national carrier, SAS, has for many years (45) controlled/monopolised the sectors from the Nordic countries to gateways in Europe. This has lead to high pricing and complicated yield systems for the onward carriers. The monopoly by SAS has been lifted and low-cost airlines as well as international carriers are now operating en masse into the Nordic countries. These include Malaysian Airlines 3 times a week Stockholm-Kuala Lumpur as well as Cubana and Continental (daily), to mention only a few. Given a combined population of almost 24 million, the propensity to travel is evidently quite high. On average, the above statistics equate to ¾ of the entire Nordic population making one outbound journey per year. Scheduled flights account for between 75-82% of the total outbound market, with this proportion being the highest in Denmark and Finland. In Denmark, Sweden and Finland, scheduled flight departures grew faster than charter departures in 2006, while the reverse trend was evident in Norway. WHERE ARE THEY TRAVELLING TO? Intra-Nordic travel accounted for 40% of the total outbound market in 2006. Destination choice for the Nordic states is however not uniform; Denmark is the top destination for the Swedes, Norway for Danish market, and Sweden for the Finns and Norwegians. Intra-Nordic travel aside, sun and beach destinations feature prominently among the most popular overseas holiday destinations for Nordic travellers. Chartered/inclusive holidays account for 20% of all outbound travel and continue to dominate Nordic holiday patterns. Hence it is not surprising that the Canary Islands and Mediterranean resorts in Greece, Cyprus and Turkey remained the most popular holiday destinations across the Nordic nations. The Northern African destinations of Tunisia, Egypt and Morocco have also emerged to compete quite well in the inclusive holiday market in recent years. 9 For FIT outbound, the travel pattern of Nordic travel is dominated by the UK, France and Italy who combined for 15% of the total outbound market. Again, destination preferences are not uniform; the UK is tops for the Swedish, Norwegian and Finnish markets, while France is best selling in Denmark. Why this trend has developed is much due to historical and socio-economic factors. AngloSwedish co-operation has always been close, while Denmark is widely regarded as being more “Continental” than “Scandinavian”. The remainder of Mainland Europe and Eastern Europe account for 15% of total Nordic outbound, although this market share is skewed towards the use of transit points such as Amsterdam and Frankfurt for onward travel. The remaining 10% of the Nordic market is split between the US, Africa, AsiaPacific and the rest of the world. Asia-Pacific accounted for approximately 5% of the total Nordic outbound market in 2006. A summary of how Vietnam’s main competitors in the Asia-Pacific region fared in 2006 is as follows: Thailand Nordic visitors (approx) 620,000 Singapore 134,000 Hong Kong 54,200 Australia 62,000 Japan 46,000 New Zealand 22,000 Dubai 55,000 10 Thailand is indisputably the most popular destination for Nordic outbound travel in the Asia-Pacific region, accounting for more than half of all Nordic visitors. In fact, such is Thailand’s popularity in the Nordic markets that between 1995-2006, Nordic visitors to Thailand tripled from 171,000 to 620,000. Thailand’s positioning as the epitome of sunand-sea resort paradise has equal appeal among both FIT and charter operators, and has had the leading position in the Nordic markets. Going back to 1970, SAS (our national carrier) needed a hub in Asia. SAS entered into partnership with Thai Airways at that time and Bangkok became the hub in Asia. Flight capacity has grown over the years and both Stockholm and Copenhagen today enjoy daily flights that are likely to increase to 10 flights a week in 2008-2009. Nordic FIT tour operators have highlighted Vietnam, Malaysia, South Africa, Mauritius, Maldives, Seychelles and the USA as potential emerging markets in 2007-2008. Also the Middle East, particularly Dubai and Oman, is now a regular feature of most tour operators’ programmes in the Nordic markets. The geographic composition is more or less proportionate to the economic size of each country. Given Sweden’s position as the largest economy in the Nordic nations and its demographic dominance of 9 million people (or 40% of the total Nordic population), it is not surprising to see Swedes constitute the largest source of Nordic visitors. However, the absence of direct services between Stockholm and the rest of the world has been the most direct impediment towards tapping the full potential of the market. Denmark, despite being the smallest country demographically, has benefited from the direct services from Copenhagen to Asia, as well as from its economic strength. This traffic was created by SAS back in the fifties to reap the benefit as a travel hub, as SAS was thus set to enjoy all feeder traffic between the other Nordic cities and Copenhagen. Finland, however, may represent better potential in the longer term compared to Denmark or Norway. Daily direct services to Asia by Finnair, an economy which looks very promising for 2008, and a market wherein there are no serious competitors for outbound to the Asia-Pacific region; these are the main reasons to support Finland’s long-term potential. Over the next 2 years, the breakdown of Nordic visitors to Asia/Africa is likely to see Sweden at 50%, with Denmark, Norway and Finland contributing equally each to the other 50%. PROFILE OF NORDIC VISITORS The majority of Nordic visitors arrive via air to Asia (82%). Almost two-thirds of them are male (64%), although female visitors have gained slightly in proportion in 2006. The demographic profile of the Nordic market can be summarised as follows: Age 14 & Under Proportion of Nordic visitors – long-haul 6.4% 15-19 2.4% 35-54 37.6% 20-34 55 & above 36.1% 17.0% 11 The above table would suggest that the segments which offer the best potential for cultivation lie within the “15-19”, “20-34” and “55 & above” age clusters. Three distinct demographic trends are in evident here: • A younger profile of Nordic travellers will take on increased significance in terms of potential visits to Asia. • The seniors market segment will offer a steady growth prospect in tandem with a greying population across the Nordics (30% of the population). • The middle-aged family (with children) segment may also offer as strong a growth prospect. Holiday travel remained the main purpose of visit for Nordic visitors to Asia, with 75% of them travelling to Asia as holidaymakers. Other main categories were business travellers (15%) and in-transit visitors (10%). The pattern of Nordic visitors to Asia is decidedly FIT-dominant or non-group based, with less than 15% travelling to Asia on a group arrangement. Average length of stay of the Nordic visitor is 10 days on long-haul. 2.2 INDUSTRY DEVELOPMENTS 2.3 FUTURE TRENDS LEISURE MARKET Although charter holidays remain big business in the Nordic nations, their popularity has waned in recent years as consumer demand for tailor-made or FIT travel increase. In addition, prices from the scheduled carriers for midand long-haul travel have dropped to the extent that the competitive price advantage of charter packages has been narrowed. In fact, some of the charter operators are now offering consumers greater flexibility in their travel arrangements, e.g. use of a scheduled carrier, extensions, accommodation upgrades, to adapt to new consumer demand. DOMINANCE OF FIT TRAVEL & TAILOR-MADE HOLIDAYS Demographic development within the Nordic nations points to a population that is increasingly independent rather than communal in lifestyle. In tandem with this, the pattern of outbound travel will be decidedly more FIT. An increasing proportion of potential Nordic travellers will feel that holiday plans should be made on their own terms, not dictated to them. Any FIT mode of travel arrangement (air + accommodation only) will be the preference, although the Nordic consumers will also have their holidays tailormade, based upon their personal interests. Growth in long-haul leisure travel is expected to continue for the next 5 years with the prevailing economic improvements in the Nordic countries. Prospects for the Far East look especially good, with most tour operators citing excellent value for money, consumer demand for new holiday destinations and an increased exposure of the region as the main contributory factors. Strong competition should be expected however from the Middle East, North Africa and USA regions. The Nordic population is especially adept at seeking out travel information independently. As such, their holiday destinations will in likelihood be driven more by the information they gather through the media or other independent sources than through the travel trade. Packaged holidays may yet remain sustainable in the market place due to pricing demands, but the travel trend is decidedly heading towards FIT and tailor-made holidays. CRUISE MARKET PROLIFERATION OF SHORTER AND MORE FREQUENT HOLIDAYS The fly-cruise market in the Nordic nations remains dominated by the Mediterranean and Caribbean. Fly-cruises in the Far East constitute only a small proportion of the overall cruise market. The main attraction of travel to the Far East remains with the climate, beach and cultural attributes, hence the reluctance by Nordic consumers to consider the Far East for its fly-cruise possibilities. 12 The Nordic tradition of one long annual holiday is continually challenged by new work and leisure demands. A high level of physical and spiritual stress resultant from a fast-paced work environment will invariably increase the demand for more holiday breaks, albeit shorter ones, by Nordic residents. With increased consumer confidence, the trend towards integration of travel and holidays within one’s lifestyle sphere is reinforced. Moreover, with this lifestyle integration, the desire for more shorter and holidays is perpetuated. ENLARGED ROLE OF THE TRAVEL AGENCY Currently, residents in the four Nordic countries enjoy 5 weeks of annual holidays (Seniors 6 weeks). While the tradition had been to take one long summer vacation, the growing trend has been to break down one’s vacation plans into 2 or 3 shorter holidays each year. Hence, shorter breaks of 1 to 2 weeks, albeit 2 or 3 times annually, are very much a true reflection of the modern Nordic lifestyle. Destination choices, however, are not limited to the short-haul. Week-long sojourns to long-haul destinations in the Indian Ocean, Caribbean, Africa, and the Far East have become as popular as shorter trips around Europe. Among the current best-selling destinations for short breaks outside Europe are: Dubai, New York, Florida and soon also Kuala Lumpur/Bangkok/Singapore/Hong Kong. Invariably, the airlines and tour operators in the Nordic countries have to continually meet this rising demand for short breaks by introducing new destinations and products. DIFFERENTIATION THROUGH NICHE MARKETING Given the Nordic markets’ penchant for FIT and tailor-made holidays, niche marketing will assume utmost importance. Destinations that are best able to offer tourism products tailored to selected niche markets will emerge strongest. For example, where previously beach holidays were sold en masse, there are now tailored beach holidays for niche segments such as families, honeymooners, youths etc. Aligned to the development of niche-based product, marketing management will follow similar trends. Use of specialist media for advertising or publicity, dedicated direct mailers, agents’ training, web marketing and product pricing have increasingly been geared towards segment marketing. 13 With niche marketing gathering momentum in the Nordic markets, the definitive role of tour operators and travel agencies has become clouded. In addition, the pattern of mergers and acquisitions among tour operators and travel agencies will ensure a more level playing field in the Nordic nations. With niche marketing, travel agencies in the Nordic countries are able to assume an enlarged role of product packaging and distribution, with the support of their airline partners. NON-TRADITIONAL MARKETING PLATFORM The most exciting changes to emerge from the Nordic markets will come from the use of nontraditional media for sales and promotion of travel products. The Internet is the most widely cited example, but is by no means the only source. Touted as the most wired region in the world, the use of the Internet as an integral marketing tool is not new in the Nordic region. What has been exciting with regard to Internet marketing in the Nordic countries is the prevalence of new features such as “digital” communities, relationship management and WAP-based technologies, which make for a versatile marketing platform. Increasingly, travel products are also marketed by travel agencies through tactical promotions with department stores, supermarkets, petrol stations, food chains and financial services companies. As the trend of widespread consumerism will pervade in the Nordic markets, the exploration of these nontraditional point-of-sales platforms will be quite meaningful. 2.4 MARKET SEGMENTATION YOUNG INDEPENDENT PROFESSIONALS (UP TO 35 YEARS OLD) Accounting for a quarter of the Nordic population, the Young Professionals, by virtue of their youthful and trendy disposition invariably offer the best segmental potential among Nordic travellers. With little family responsibilities, and well-disposed in employment and income terms, the Young Independent Professionals are arguably the most attractive segment to target. YIPs, for short, regard holidays as an emblem of a fulfilling lifestyle, a right rather than a luxury. Destinations deemed to offer a rich sense of fun are most attractive to these YIPs. Welleducated and travelled, YIPs enjoy the experience of local cultures and lifestyles, beaches and resorts, with a good dose of entertainment options. THE THRIVING GREYS (60 YEARS YOUNG AND ABOVE) OR MAPPIES= MATURE AFFLUENT PIONEERING PEOPLE. They started out once as Hippies, then they become Yuppies – now they are called Mappies! The Nordic population boasts one of the highest longevity rates in the world, with life expectancy at an average of 76 years. Combined with the fact that senior citizens over the age of 60 account for 30% of the population, the Nordic markets arguably affords very good potential in cultivating the seniors market. Newly retired, healthy, wealthy (pension income plus savings) with little financial burden and relieved of their children, these Thriving Greys have the necessary disposable income and time to afford long-haul holidays. Unlike in Asia, where senior citizens regard special privileges as a mark of respect, Nordic seniors do not like to be singled out for either special attention or treatment. DINKS (UP TO 55 YEARS OLD) Nordic society has among the highest proportion of cohabitants in the world, with an estimated 60% of couples living together not legally married. As such, DINKs in the Nordic markets refer to both legally married and cohabitant couples with no children. DINKs differentiate from YIPs in that the former adopt a more disciplined lifestyle pattern. Hence, while YIPs are more likely to give in to emotional rushes in destination planning, DINKs tend to adopt a more rational and consultative approach. Usually, among DINKs, the female member of the household exerts a greater influence in terms of holiday planning (80%). Not unlike the YIPs, DINKs are an attractive market segment because of their well-disposed incomes and lack of parental responsibilities. That they are more flexible in their vacation timings will lend further credence to Vietnam’s appeal as a year-round destination. In addition, the stronger influence of the female voice within the DINK household allows for a targeted communications strategy. DINKs are most keen on destinations that offer rich history and culture, special events and quality entertainment. 14 With the seniors market expected to continue to yield good growth for Asia, special attention has to be paid to the age sensitivity issue in marketing communications. While specialist titles of appeal to the seniors market should be explored, it is important to bear in mind that Nordic seniors remain “evergreens”, as far as their lively aspirations go. FAMILY MARKET For reasons of proximity and cost, family travel for the Nordic markets continues to be dominated by short and medium-haul destinations. In particular, intra-Nordic and the Mediterranean resorts dominate the family market in Scandinavia and Finland. Family travel accounts for approximately only 15% of all Nordic travellers to Asia (refer to age clusters of “14 and under” and “15-19”). In spite of the smallness of this market segment, the family market still ranks of some importance to Asia and the following should be noted: • Family travel decisions are made predominantly by the mother of the household. As such, it makes good sense to leverage on female-biased marketing communications strategies to encourage family travel from the Nordic countries. MARKETING PLAN TO PROMOTE VIETNAM IN THE NORDIC COUNTRIES 3 MARKETING PLAN TO PROMOTE VIETNAM IN THE NORDIC COUNTRIES 3.1 KEY ISSUES AND OBJECTIVES FOR YEARS 2008, 2009 & 2010 To seek and identify new PR & marketing opportunities with famous brands for joint marketing positioning and to create an even higher consumer demand. MISSION STATEMENT To maximise visitor arrivals from Scandinavia & Finland with a mix of market shares in leisure, MICE and corporate. To influence the tourism industry and media in Scandinavia & Finland to create a revenue of socio-economic contribution to Vietnam. To encourage, influence and convince decision makers within the travel industry to choose Vietnam as a year-round destination. To create a higher consumer demand, especially in highyield segments, to travel to Vietnam. To increase arrivals in calendar years 20082010 to a level set by the tourism board. To concentrate on the expectations of visitor profiles (YIPPIES, DINKS, SENIORS) and live up to them accordingly. To improve communication with the travel industry sectors and to obtain their solid support of objectives and activities. To target and analyse strategically identification of market segments within the travel industry of those who can afford to travel to Vietnam. To create multi-awareness about Vietnam as a value-for-money experience. 3.2 COMPETITIVE ACTIVITIES FROM OTHER DESTINATIONS (CURRENT AND ANTICIPATED) Thailand has a long relationship with Scandinavia & Finland. Over 620,000 people are expected to visit Thailand from Scandinavia & Finland in 2007, with an additional increase of capacity planned for 2008 and 2009 - Thailand is indisputably the most popular destination in Asia. However, this tourism does not bring the expected benefits to the country and is a threat to the infrastructure. The Tourism Authority of Thailand (TAT) runs national campaigns and a wealth of articles appear regularly in the region’s magazines. These articles do not however focus on aspects such as news, adventure or exploration. The weaknesses of TAT in Stockholm/Sweden are: • Outmoded administration and decisions can only be taken in Bangkok. To identify new revenue opportunities and revenue realisation. • It covers 19 countries from its base in Sweden. • It limits promotional initiatives to traditional trade fairs and activities. 15 PR & MARKETING STRATEGY Despite these shortcomings, it is difficult to blame TAT for carrying on as before, given that tourism from the Nordic countries is flourishing! Thai Airways has announced a 20% increase in airfares due to the demand. Nordic people are now more familiar with Asian culture and wish to explore Vietnam. As in the rest of Europe, they are very curious about exploring Vietnam after the War and have a sizeable Vietnamese community, compared to other Asian cultures. Nordic countries do not have ANY historical links with Asia – it is all a matter of marketing! SAS (the national carrier) has also protected the routes to Bangkok, as they needed a hub in Asia. However, now that the monopoly has been lifted, any carrier is free to operate into Scandinavia. As such, Thai Airways has an advantage as they started as the ONLY carrier in the seventies. Flights into Scandinavia are CRUCIAL. The charter operators started back in the early fifties, but ‘charter’ is now a technical term; most charter operators prefer to take up allocations with scheduled flights, as the financial commitments are lighter and give a better flexibility in days as well as combinations. For a given destination, it is more financially viable, as business can be directed according to the destination needs and infrastructure. It also brings higher yield as it will attract a market mix of leisure/MICE and corporate. The planning schedule of Thai Airways is to increase capacity of existing daily flights per week from Stockholm/Sweden and Copenhagen/Denmark to 10 a week in 2008. Africa (South Africa & Mauritius) is expected to grow in the next 2 years. Charter operation has been put in place from October 2007 to South Africa and scheduled capacity to Mauritius is being doubled. 16 Qatar Airways will for the first time ever operate 4 times a week Stockholm - Doha with onward connections to MLE (Malé (Maldives)) SEZ (Seychelles) and DXB (Dubai). These are very attractive destinations, but not as adventurous in marketing terms as Vietnam. The US: due to substantial air capacity between Stockholm and New York with both Malaysian Airlines and Continental, they can now offer the market 100,000 seats per year in addition to existing capacity. Malaysia is expected to double visitor arrivals from Scandinavia & Finland in 2007/2008 due to the extensive demand for Asia. 3.3 TRAVEL INDUSTRY DEVELOPMENTS THAT WILL AFFECT OUTBOUND TRAVEL. We know that the Nordic travel industry is very sophisticated. There is still both vertical as well as horizontal integration with a reduction of independent retail agents. Commissions are being cut as travel is marketed to the consumer in increasingly direct ways. A significant number of holidays are being bought from the larger chains or small independent agents (niche marketing). The Internet is being used increasingly, with over 80-85% access: straightforward tickets are being bought online, as well as charter packages. All companies save the very smallest have a website and the major portals are chasing members. Proportionally, Nordic countries actually boast the highest numbers of Internet and WAP users in the world. 4 PR & MARKETING STRATEGY 4.1 PROPOSED STRATEGY TO ACHIEVE STATED OBJECTIVES FOR 2008-2010 4.2 MARKET SEGMENTATIONS To maximise revenue, visitor arrivals and length of stay from Scandinavia & Finland to Vietnam. To market Vietnam as a quality and multi-experience destination. To influence the consumers, tourism industry and media in Scandinavia & Finland to select Vietnam as a first choice and as a final destination. To encourage tour operators to put together programs of multi-experience elements offered by the travel industry in Vietnam. To concentrate on specific segments within the travel industry and media that have the ability to package Vietnam as a quality destination and to promote good and high-yield business, also to attract repeat visitors. To concentrate resources on segments such as: • High yield (Expenditure) • Increase length of stay • Visitor arrivals DEMOGRAPHIC/CONSUMER SEGMENTATIONS • YIPPIES and DINKS • A, B income groups • Senior citizens • FIT To promote a positive image and to improve the attitude to and knowledge of Vietnam as a destination for the travel trade. • To position the message of Vietnam in all external and internal communication. Ad hoc groups Readers holiday Cultural/Festivals Food Sporting Others GEOGRAPHIC SEGMENTATIONS To educate and update the trade retailers to respond to consumer demand. TARGET MARKET BY TYPE To promote Vietnam as a sophisticated destination with a warm and friendly community. Leisure traveller Silver market/Festivals Spouse/Special interest Market performers by ranking for VIETNAM • Sweden • Norway • The travel industry is developing quality programmes, customer databases, added value programmes and customer profiled services. • 17 Finland Denmark PROPOSED PR & MARKETING PLAN ACTIVITIES 5 PROPOSED PR & MARKETING PLAN ACTIVITIES 5.1 IN-HOUSE SEMINARS Hold in-house seminars to update the trade about Vietnamese tourism products, to be held in each capital city. To create a demand for high-yield business, to enable market shares from other destinations in the region to select Vietnam as a first destination. To be performed twice a year in: Stockholm, Gothenburg, Helsinki, Oslo and Copenhagen. 5.2 SALES CALLS 5.4 PRESS TRIPS, INDIVIDUAL OR SUPERFAMS 2 groups from Sweden/year 10 individuals from Sweden/year 1 groups from Finland/year 8 individuals from Finland/year 1 groups from Norway/year 6 individuals from Norway/year 1 groups from Denmark/year Frequently in conjunction with promotions or training seminars. Target decision makers, tour operators, FITs, MICE, media and special interest. 5.3 PRESS CONFERENCES IN CONJUNCTION WITH TRADE FAIRS 8 individuals from Denmark/year 5 TV crews++ 5.5 JOINT MARKETING WITH TOUR OPS On a joint basis implement promotions activities on equal basis share. With very selective media such as: Reiseliv in Oslo, once a year 5.7 PR 5.6 JOINT BRANDING POSITIONING IN CAMPAIGNS: Relationship marketing with initiated contacts: 1. McDonald 2. Viasat 4. TV5 3. 5. 6. 7. Aftonbladet.se Kodak 12. 13. PR objectives Magazine Clubs 10. 11. Internet: Preferably in the local language, but English will do! Miss Finland SATS 9. Press releases: One a month or when relevant TV3 8. To create a multi-awareness about Vietnam. Value-for- money destination with quality expectations. New market segments for maximum exposure. To ensure top on mind effect with strategic positioning with media in Scandinavia & Finland. To communicate the values of Vietnamese elements as well as highlights of festival/events and cultural exposure. Club Metro Gothenburg Bisquit MSN.se Travel Fever Webportal 5.8 PROJECTS • Lifestyle MATKA in Helsinki, once a year To implement a WOW project allocated to the Swedish market. • Special interest magazines Ferie in Copenhagen • Travel trade magazines TUR in Gothenburg, once a year Relationship marketing and cross promotions will give most mileage in cost-effective TV campaigns as well as MSN and WAP. Bring Vietnam to Stockholm in August 2009, an event that will attract Holidays for everyone, Herning once a year 175,000 consumers and TV. WTM in London, once a year (a lot of Scandinavian tops) Vagabond Luxury fair in Copenhagen 18 19 Name To Address Postal nr City Phone Fax Email ABC TOURS att Lars Norén Hjulhamnsgatan 3, II 211 34 Malmö 040-22 33 22 040-23 40 35 info@abctours.se Abitur AB att Roger Johansson Box 2071 429 12 Särö 0300-749 90 0300-749 91 agentbokning@abitur.se Ace Conference & Event AB att Elisabeth Havstam Lindholmspiren 5 417 56 Göteborg 031-51 87 70 031-51 87 60 Aeronaut Resebyrå AB att Karl-Axel Benckert Terrassvägen 17A 182 79 Stocksund 08-624 24 90 08-624 24 63 Affärsresebyrån Hudiksvall att Carin Engnell Box 313 824 27 Hudiksvall 0650-525 525 Affärsresebyrån i Norr AB att Mats Blomqvist Smedjegatan 11 972 33 Luleå Affärsresebyrån i Umeå AB att Kenneth Forsberg Box 3077 903 03 Affärsresebyrån Skellefteå att Christina Hägg Skeria 3 Affärsresebyrån Örnsköldsvik att Arne Lundgren Box 880 Action Travel Stockholm AB att Jacek Grzelak Box 173 AffärsResehuset att Torsten Johansson Box 694 Affärsresor i Sundbyberg AB att Björn Holmqvist Box 1118 Afro-Caribbean Travel att Daniel Goitom Airtours African Safari Company AB Airportticket att Sujit Shah Airtrips Nordic Holidays AB 0650-105 50 hudiksvall@affarsresor.com carin.engnell@affarsresor.com ylva.waden@affarsresor.com 0920-23 05 20 0920-945 93 lulea@skaresa.nu Umeå 090-15 49 50 090-15 49 59 information@affarsresor.com 931 77 Skellefteå 0910-71 40 40 0910-71 40 43 skelleftea@affarsresor.com 891 18 Örnsköldsvik 0660-30 30 40 0660-786 60 ovik@affarsresor.com 08-594 778 40 08-594 778 49 551 19 Jönköping 036-307 333 036-712 040 172 23 Sundbyberg 08-98 70 46 08-98 70 66 info@affarsresor-sbg.se 115 31 113 20 Stockholm 08-30 21 03 08-30 21 09 att Richard Johansson Sveavägen 92 113 50 Stockholm 08-566 103 00 08-566 103 50 info@airtours.se Kungsgatan 10A 411 19 Göteborg 031-711 00 35 031-701 79 60 info@airtours.se Box 3245 Stockholm 08-81 11 20 affarsresehuset@resehuset.se Strindbergsgatan 52 att Emin Dinler Stockholm info@actiontravel.se att Dimitrios Vasiliou Grynbodgatan 7 roger@abitur.se susanne@aceconf.se Enköping 114 25 S:t Eriksplan 11 lis@abctours.se karina@abctours.se jonas@abctours.se mari@abctours.se malin@abctours.se elisabeth@aceconf.se 745 23 Rådmansgatan 27 Airtours Airtours Extra email 08-441 46 46 08-81 33 22 info@africansafari.se 08-27 54 70 info@airportticket.se Malmö 040-30 00 34 040-30 04 48 info@airtours.se Stockholm 08-505 822 00 08-505 822 44 gok@affarsresor.com kjell.widman@affarsresor.com christina.larsson@affarsresor.com arne.lundgren@affarsresor.com marie.svensson@affarsresor.com bo.b@resehuset.se torsten.j@resehuset.se hakan.j@resehuset.se niclas.thorman@resehuset.se mari.k@resehuset.se info@afro-caribbean.se 211 33 103 64 perake@skaresa.nu jag@skaresa.nu grupp@airtours.se marknad@airtours.se oscar@airtours.se Airways Net att Gun Wikström Box 125 26 102 29 Stockholm 08-555 122 20 08-20 68 08 info@airways.se Akasia Travel AB att Leyla Demiray Upplandsgatan 10 111 23 Stockholm 08-24 00 60 08-723 00 80 info@akasia.se info@akademikerresor.se bo.larsson@akademikerresor.se AKI Resekonsult AB att Magnus Järrenfors Box 689 503 15 Borås 033-444 222 033-444 229 travel@aki.se, info@akigolf.se Akilles TSI Travel att Patricia Baltatzis Bergsgatan 7 211 54 Malmö 040-664 66 66 040-664 66 68 info@akillestsi.se magnus@aki.se mikael@aki.se kurth@aki.se All-Around Tours AB att Kristina "Kixi" Borgh 374 35 Karlshamn 0454-396 00 0454-396 69 resor@allaround.se AllResor att Antoine de Leeuw 441 16 Alingsås Alterfors Resor AB att Ilona Alterfors 114 51 Stockholm American Express Business Travel AB att Annicka Wahlström American Express Business Travel AB att Ulrika Engquist American Express Business Travel AB att Anders Carlsson Akademikerresor AB ALEXITO Peruspecialisten Alla Resor Miral AB ALMA TOUR American Express Business Travel AB American Express Business Travel AB American Express Business Travel AB American Express Business Travel AB att Bo Larsson Box 2134 103 14 att Joakim Bendezú-Berglund Båtbyggargatan 20 120 68 att Alla Miralieva Lilla Kyrkogatan 2 411 15 att Janne Schuldt Rådmansgatan 59 113 60 att Jakob Nielsen Box 4133 203 12 att Christine Samuelsson Drottninggatan 16 411 81 att Mona Grönqvist CampusGräsvik 3B att Bertil Skärblom Box 83 20 Drottninggatan 50 Box 565 Riddargatan 20 Åsgatan 12 Drottninggatan 7 Box 86 Stockholm 08-796 92 00 08-20 16 19 Stockholm 08-649 07 30 Göteborg 031-17 85 50 Stockholm 08-510 609 20 Malmö 040-600 16 30 Göteborg 031-743 22 00 371 75 Karlskrona 0455-33 65 00 0455-805 75 karlskrona@aexp.se 601 02 Norrköping 011-20 28 00 011-16 60 63 norrkoping@aexp.se 791 80 252 21 651 03 Falun Helsingborg Karlstad 0322-789 90 08-660 50 03 0243-21 30 50 042-38 78 00 054-22 49 00 031-13 25 79 0322-63 30 53 08-510 609 25 08-662 26 04 info@peruspecialisten.se info@alla-resor.se info@allresor.se info@almatour.se res-med@ungernspecialisten.se, res-med@budapestspecialisten.se 040-600 16 52 malmo.groups@aexp.se 031-743 22 25 gotcity@aexp.se 0243-21 30 60 042-38 78 10 054-22 49 29 borlange@aexp.se helsingborg@aexp.se karlstad@aexp.se 21 bertil.skarblom@aexp.se Name To Address Postal nr Phone Fax American Express Business Travel AB att Håkan Andersson Box 23 541 21 0500-49 54 00 0500-49 54 29 American Express Business Travel AB att Thomas Larsson Box 704 88 107 26 Stockholm 08-429 40 00 08-429 43 27 stockholm@aexp.se American Express Business Travel AB att Christer Fors Box 214 701 44 Örebro 019-16 49 00 019-16 49 99 orebro@aexp.se American Express Business Travel AB att Rickard Lundström Box 148 831 22 Östersund 063-10 30 77 063-51 35 74 ostersund@aexp.se American Express Business Travel AB att Annika Forslund Box 179 22 118 95 Stockholm 08-429 22 20 08-429 43 13 stockholm.groups@aexp.se American Express Business Travel AB att Lena Cederlid Magnus Ladulåsgatan 5 106 82 Stockholm 08-429 50 00 08-429 42 00 American Express Business Travel AB att Gunilla Hansen Mölndalsv 30B 412 63 Göteborg 031-739 29 30 031-40 41 86 American Express Business Travel AB American Express Business Travel AB American Express Business Travel AB American Express Business Travel AB att Eva Lidström att Niclas Häggström att Birgitta Tarrant att Carina Jönsson Skeppargatan 9 Box 348 Drottninggatan 16 Box 4133 American Express Business Travel AB att Ingela Johansson Järnvägsgatan Hus 707 American Express Business Travel AB att Gunnar Kindstrand Box 1532 American Express Business Travel AB att Jakob Nielsen CampusGräsvik 3B American Express Business Travel AB American Express Business Travel AB American Express Business Travel AB American Express Business Travel AB Andalusien DIREKT AB att BrittMarie Edvinsson att Mari Hjältman att Annika Forslund att Carina Dahlgren 931 30 891 27 411 81 203 12 561 82 City Skellefteå Skövde Örnsköldsvik Göteborg Malmö Huskvarna 0470-74 53 51 0455-39 56 21 Linköping 013-23 40 30 013-21 31 31 Sundsvall Dag Hammarskjöldsväg 13 752 37 Uppsala Box 312 201 23 Kista Linköping Karlskrona Malmö 08-404 65 20 060-14 73 40 018-19 45 90 040-97 22 10 Andersons African Adventures SV AB att Jörgen Öberg Köpmangatan 7 111 31 Stockholm 08-21 64 12 Ansgar Resor att Staffan Lind Box 3179 400 10 Göteborg 031-17 36 90 972 31 Luleå Andersson & Blid Resebyrå AB Antello AB att Bertil Andersson 200 10 Malmö Tingsgatan 2 256 56 KUONI/Apollo Resor Sveavägen 18 113 50 Stockholm Apollo Resor Kungsgatan 2 352 33 Växjö Apollo Resor att Antonella Cvitan Box 175 64 Apollo Resor Skeppsbrogatan 40 Gustav Adolfs Torg 8 Apollo Resor Kungstorget 2 Apollo Resor Storgatan 31 Apollo Resor Apollo Resor 211 39 040-600 17 01 013-36 70 90 851 94 581 15 040-600 17 10 031-743 23 88 013-36 70 80 Storgatan 22 Box 1532 031-743 23 50 0660-29 44 51 036-14 60 96 164 40 371 75 0660-29 44 50 0910-388 21 036-14 67 55 Torshamnsgatan 35 581 15 0910-71 17 11 Helsingborg 040-20 69 50 042-28 47 78 malmo@aexp.se tpt@aexp.se husqvarna@aexp.se 018-19 45 99 uppsala.groups@aexp.se annika.forslund@aexp.se 040-20 69 69 031-13 76 44 saab@aexp.se karlskrona.groups@aexp.se linkoping.groups@aexp.se info@andaluciadirecto.com info@andersons.se info@andersson-blid-resebyra.se ansgar@ansgar.se 042-14 47 78 a.cvitan@antello.se 08-21 02 19 Prod 0920-150 22 031-774 19 90 582 23 Linköping 013-25 02 76 042-673 91 79 Ynglingagatan 2 113 47 Stockholm 08-673 84 00 08-673 84 03 Ark Travel Gävle att Karin Wiman-Thorsson Box 1103 801 35 Gävle 026-66 31 40 026-66 31 99 Ark Travel Göteborg att Anna-Leena Meriläinen Box 11289 404 26 Göteborg 031-303 21 00 031-303 21 99 Ark Travel Malmö att Catharina Johansson Box 4207 203 13 Malmö 040-622 11 70 040-622 11 98 Ark Travel of Sweden AB att Nina Hermansson Box 6496 113 82 Stockholm 08-505 876 00 08-505 876 98 grupp@apollo.se info@arktravel.se Box 6496 113 82 Stockholm 08-505 876 00 08-505 877 99 info@arktravel.se Ark Travel Stockholm att Lotti Asplund Box 6496 113 82 Stockholm 08-505 876 70 08-505 877 98 stockholm.grupp@arktravel.se 22 Sundsvall bertil@andersson-blid-resebyra.se 060-600 61 00 060-600 61 99 gavle.affars@arktravel.se gavle.grupp@arktravel.se goteborg.affars@arktravel.se att Kenth Vahnberg 851 04 lillian@andersons.se roger.jarkell@apollo.se Ark Travel Stockholm Box 213 gunnar.kindstrand@aexp.se 018-14 40 80 att Madeleine Persson att Kati Bohlin lena.cederlid@aexp.se sonie.sjostedt@aexp.com mari.hjaltman@aexp.se Apollo Resor AB Ark Travel Sundsvall birgitta.tarrant@aexp.se birgit.nilsson@aexp.se 0470-77 74 45 Uppsala Helsingborg goteborg.groups@aexp.se metso@aexp.se Göteborg 252 20 ornskoldsvik@aexp.se 060-14 73 48 411 17 Nedre Långvikelsgatan 3 torvald.stenudd@aexp.se sto3@aexp.se maria.lindkvist@aexp.se sida@aexp.se christina.stolperud@aexp.se afc@aexp.se SRB@aexp.se ericsson@aexp.se 040-30 77 60 753 20 skovde@aexp.se Extra email 08-404 79 75 Malmö Dragarbrunnsgatan 33 Email skelleftea@aexp.se sundsvall.affars@arktravel.se 23 malmo.affars@arktravel.se malmo.grupp@arktravel.se sofia.benedictsson@arktravel.se nina.hermansson@arktravel.se a-gruppen@arktravel.se c-gruppen@arktravel.se d-gruppen@arktravel.se f-gruppen@arktravel.se Name To ARTema Tours att Ingemar Andersson Arvika Resecentrum att Anders Helldin Asian Travel Resekonsult AB att Bo Isaksson att Claes-Göran Eriksson Norrtullsgatan 16 D 113 45 Stockholm 08-30 87 04 08-33 14 53 Ask Mr. Nilsson AB att Barbro Nilsson Åkerbärsvägen 19 181 64 Lidingö 08-761 18 00 08-766 17 02 info@askmrnilsson.se ASPECT att Carolina Bjerström Jungfrugatan 18 114 44 Stockholm 08-23 03 00 08-24 05 43 mail@aspectworld.com ASTA activities att Asta Forsberg Yllevägen 12 196 38 Kungsängen 0706-81 36 14 ATC voyager att André Schmidt Luftskeppsgatan 8 128 32 Stockholm 08-94 62 60 Baltic Gateway AB att Izabella Stankiewicz Box 4108 203 12 Malmö 040-30 23 28 arrangören ewa.l Arvidson & Arvidson AB Asian Business Service Axelsson & Björks Resor AB Bankeryds Resebyrå AB Address Postal nr City Phone Box 92 236 22 Höllviken 040-45 10 30 Järnvägssationen 671 31 Arvika 0570-148 00 att Ewa Larsson Box 2 att Katarina Arvidson Götabergsgatan 34 att Malin Wagerman att Anders Nilsson Box 190 29 Västra Kyrkogatan 2 Box 22 273 21 411 34 104 32 722 15 564 21 Tomelilla Göteborg Stockholm Västerås Bankeryd 0708 - 75 12 58 031-16 10 79 08-23 45 25 Fax Email Extra email 031-16 54 51 katarina.arvidson@telia.com ewal@algonet.se 0570-180 10 info@arvikaresecentrum.se 08-791 84 51 info@asiantravel.se 08-724 25 57 cg.eriksson.abs@swipnet.se asta.forsberg@telia.se, info@asta-activities.se 021-18 18 12 021-18 18 55 info@axelsson-bjorks.se 036-37 19 90 036-37 00 10 info@bankerydsresebyra.se 040-30 23 38 info@balticgate.se BCD Travel Sweden AB att Mia Landin Drottninggatan 71D 111 36 Stockholm 08-455 26 30 08-455 26 49 sweden@bcdtravel.se BCD Travel Sweden AB att Cecilia da Silva Luzia Kungsgatan 48A 411 15 Göteborg 031-744 18 50 031-744 18 74 sweden@bcdtravel.se BCD Travel Sweden AB att Linda Blücher Stortorget 31 211 34 Malmö 040-661 24 50 040-661 24 57 sweden@bcdtravel.se BCD Travel Sweden AB att Anders Nygårdh Drottninggatan 71D 111 36 Stockholm 08-455 26 30 08-455 26 49 sweden@bcdtravel.se Before Travel att Börje Nordin Seglaregatan 16 216 11 Limhamn 040-23 99 44 040-30 30 39 info@b4.nu Bengt-Martins AB att Lasse Svensson Hamngatan 26 652 25 Karlstad 054-10 24 00 054-10 24 55 info@bengt-martins.se BEST TOURS att Ulla Olsénius-Bräutigam Pl 750 705 10 Örebro 019-23 51 40 019-23 51 47 olofdaughters@telia.com BIG Travel Borlänge att Anna-Karin Hedberg Borganäsvägen 37 784 33 Borlänge 0243-884 40 BIG Travel Eskilstuna att Sten Johansson Kungsgatan 22 632 20 Eskilstuna 016-12 48 00 016-51 41 31 eskilstuna@bigtravel.se BIG Travel Halmstad att Malena Jönsson Brogatan 13 302 43 Halmstad 035-21 26 10 035-21 26 85 halmstad@bigtravel.se BIG Travel Jönköping att Krister Jonsson BIG Travel Karlshamn att Ida Mauritzson BIG Travel Karlstad att Catarina Nilson Best Travel BIG Travel Borås BIG Travel Göteborg BIG Travel Helsingborg BIG Travel Kalmar BIG Travel Karlskrona BIG Travel Kristianstad BIG Travel Landskrona BIG Travel Linköping att Jeanette Kristensson att John Wetterqvist att Matilda Tomas att Magnus Fagerström Drottninggatan 37 Järnvägsgatan 21 Östra Storgatan 48 Fiskaregatan 14 att Marlene Thiman Ronnebygatan 42 att Inger Karlsson Östra Storgatan 13 att Anna Fornstedt Box 130 att Stefan Dovborn Östergatan 11 att Jari Heinonen Repslagaregatan 12 att Jane Johannesson BIG Travel Mölndal att Maria Olivelund BIG Travel Norrköping Hötorget 4 att Anna Flyberg BIG Travel Lund BIG Travel Malmö Saritslövsvägen 25 24 Torgpaviljongen 274 33 503 32 411 14 252 24 553 21 392 32 374 36 371 33 Skurup Borås Göteborg Helsingborg Jönköping Kalmar Karlshamn Karlskrona 0411-697 60 033-13 60 65 031-80 54 00 042-24 10 10 036-12 03 00 0480-172 88 0454-166 25 0455-554 00 0411-697 61 0243-884 41 033-13 60 40 031-15 91 03 042-24 15 32 036-30 79 46 0480-696 88 0454-162 22 0455-173 77 helsingborg@bigtravel.se jonkoping@bigtravel.se 261 32 Landskrona 0418-240 80 0418-252 15 landskrona@bigtravel.se Bangatan 12 221 05 Lund 046-15 01 20 046-12 90 75 lund@bigtravel.se Mölndalstorg 1 431 24 Mölndal 031-87 04 80 031-87 04 89 molndal@bigtravel.se 211 25 602 32 Malmö Norrköping 040-30 29 88 011-18 85 00 013-31 03 43 040-611 01 68 011-10 46 22 magnus@bigtravel.se karlskrona@bigtravel.se Järnvägsgatan 7 013-31 03 50 lasse.svensson@bengt-martins.se Per-Inge.Olsen@bengt-martins.se karlshamn@bigtravel.se karlstad@bigtravel.se Linköping stockholm@bcdtravel.se kalmar@bigtravel.se 054-15 36 50 581 02 malmo@bcdtravel.se eon@bcdtravel.se madelena.andersson@bcdtravel.se goteborg@bigtravel.se 054-21 80 00 044-12 92 22 goteborg@bcdtravel.se cecilia.dasilvaluzia@bcdtravel.se virpi.jarventaus@bcdtravel.se boras@bigtravel.se Karlstad 044-12 34 00 mia.landin@bcdtravel.se supplier.relations@bcdtravel.se zoran.milosavljevic@bcdtravel.se sales@bcdtravel.se mi@bcdmi.se borlange@bigtravel.se 652 25 Kristianstad anders@bankerydsresebyra.se info@besttravel.se Drottninggatan 14 291 22 carina@askmrnilsson.se hasse@askmrnilsson.se barbro@askmrnilsson.se kristianstad@bigtravel.se inger.karlsson@bigtravel.se linkoping@bigtravel.se benny.pfeiffer@bigtravel.se malmo2@bigtravel.se norrkoping@bigtravel.se 25 Name To Address Postal nr City Phone Fax Email att resebyråchef Box 19115 104 32 Stockholm 08-30 12 45 08-30 42 39 stockholm@bigtravel.se att Martin Pettersson Box 4146 203 12 Malmö 040-662 12 00 040-12 26 37 BIG Travel Ronneby att Susanne Elofsson BIG Travel Sweden AB BIG Travel Stockholm Västra Torggatan 5 372 30 Ronneby 0457-45 54 00 0457-172 85 ronneby@bigtravel.se BIG Travel Uppsala att Niklas Olsson Fyris Torg 8 753 10 Uppsala 018-69 22 00 018-69 22 20 uppsala@bigtravel.se BIG Travel Västerås att Cajsa Bergström Skrapan 128 722 10 Västerås 021-41 00 80 021-18 878 21 vasteras@bigtravel.se BIG Travel Växjö att Peter Enbom Kronobergsgatan 12 352 33 Växjö 0470-109 10 0470-297 10 vaxjo@bigtravel.se BIG Travel Östersund att Magnus Hjelm Prästgatan 9 831 31 Östersund 063-13 12 20 063-13 12 30 ostersund@bigtravel.se Biljettcentralen i Stockholm att Sami Sood Sveavägen 17 111 57 Stockholm 08-562 650 10 08-10 09 46 sales@indcen.se Biljettorget AB att Elisabeth Widén Friisgatan 11B 214 21 Malmö 0200-210 200 040-94 88 10 info@biljett-torget.se Birdie Golf Tours att Jenny Hagman Gävlegatan 22 100 31 Stockholm 08-31 01 97 08-31 01 96 info@airex.cc Björcks Resor att Susanne Margenfeld 151 27 Södertälje 08-550 192 15 08-550 695 05 info@bjorcks.se Björk & Boström Sportincentive AB att Johan Björk 901 10 Umeå 090-71 13 30 090-13 86 37 bjork.bostrom@bjorkobostrom.se Blue Wings Tours att Jiri Bezucha-Sikl BIG Travel Varberg BIG Travel Västra Frölunda BIG Travel Örebro Biljettbutiken i Kristinehamn AB Björcks Resor att Linda Silberg att Anna Harksen att Monika Ekengren att Mats Kiesel Borgmästaregatan 22 Box 25 Köpmangatan 17 Stationsgatan 2 Box 613 432 41 421 21 702 10 681 30 Varberg Västra Frölunda Örebro Kristinehamn 031-49 60 25 019-10 40 00 0550-875 22 031-45 53 53 019-611 71 40 0550-875 27 vastrafrolunda@bigtravel.se orebro@bigtravel.se biljettbutiken@telia.com mari.enquist@biljett-torget.se elisabeth@biljett-torget.se malin@biljett-torget.se anne@biljett-torget.se jane@biljett-torget.se hakan@airex.cc rosemarie@airex.cc susanne@bjorcks.se 803 20 att Birgitta Farzaneh Box 2 155 21 Nykvarn 08-731 50 10 Bonus Resor att Bo Delin Vasaplatsen 10 411 34 Göteborg 031-68 27 60 031-68 27 65 info@bonusresor.se BQ TRAVEL att Lena Franson Box 38 574 21 Vetlanda 0383-191 50 0383-191 92 bqtravel@vetlandaresebyra.se BTS Business & Travel Service AB att Roger Thurhagen Kungsgatan 43 461 30 Trollhättan 0520-42 80 40 0520-42 04 70 roger@btstravel.se helen@btstravel.se Caribia Travel AB att Annelie Reimers Box 2124 403 13 Göteborg 031-13 44 50 031-13 95 65 caribia@caribia.se Carlshamns Resebyrå AB att Gunilla Bergdahl Kyrkogatan 19 374 36 Karlshamn 0454-142 35 0454-891 85 gunilla.bergdahl@cr-resebyra.se carina@caribia.se madeleine@caribia.se annelie@caribia.se Carlson Wagonlit Travel att Ulf Oskarsson 404 21 Göteborg 031-756 37 00 031-756 37 55 affars.goteborg@carlsonwagonlit.se Borås Affärsresebyrå AB BTM NewsTravel of Sweden Båstad Resebyrå AB Carlson Wagonlit Travel att Tomas Fensby att Anders Josefsson att Monica Svensson Olof Palmes Gata 15 Box 30 Nya Boulevarden 4 Köpmangatan 21 111 37 503 05 291 31 269 33 Stockholm Borås Kristianstad Båstad 033-22 29 90 044-20 03 40 0431-750 750 033-41 75 05 044-20 03 60 0431-756 04 info@bluewings.se info@borasaffarsresebyra.se info@newstravel.se bastad.resebyra2@swipnet.se 167 14 Carlson Wagonlit Travel att Paul Svensson Lilla Torg 302 32 Halmstad 035-18 52 80 035-18 78 33 affars.halmstad@carlsonwagonlit.se ps@carlsonwagonlit.se Carlson Wagonlit Travel att Marja Ratava Box 140 16 167 15 Bromma 08-600 85 50 08-600 24 15 groups@carlsonwagonlit.se mratava@carlsonwagonlit.se Carlson Wagonlit Travel att Anders Olsson Carlson Wagonlit Travel att Jan-Erik Annersand Christers Resor att Christer Kullberg Classic Travel att Robin Gustavsson CMH NORDIC att Jan Hinds Carlson Wagonlit Travel Carlson Wagonlit Travel Carlson Wagonlit Travel CHX Travel International AB Classic World of Travel by ECstay AB att Marie-Louise Berghult att Monica Nihlvin att Marie-Louise Berghult Kattsundsgatan 27 Box 151 10 Box 23 Box 15 Box 1014 211 26 167 15 791 21 722 03 651 15 Malmö Bromma Falun Västerås Karlstad 040-35 20 00 08-587 971 00 023-70 50 00 021-15 60 30 054-17 15 35 08-734 14 85 info@bltravel.se Box 140 47 Carlson Wagonlit Travel 08-734 14 00 08-789 89 65 att Marie-Louise Berghult Box 110 44 Bromma 08-20 30 99 026-64 45 60 varberg@bigtravel.se Winngallerian, Nygatan 17 BL TRAVEL AB 026-64 46 55 0340-67 79 28 jan-anders.holmqvist@bigtravel.se martin.pettersson@flextours.se att Mikael Wahlund Box 491 Gävle 0340-830 60 Extra email 040-23 63 40 cwt.malmo@carlsonwagonlit.se 08-587 971 80 info@carlsonwagonlit.se 021-15 60 50 cwt.vasteras@carlsonwagonlit.se 023-166 60 054-17 12 59 falun@carlsonwagonlit.se uo@carlsonwagonlit.se marie-louise.berghult@carlsonwagonlit.se supplier.info@carlsonwagonlit.se aolsson@carlsonwagonlit.se att Monica Nihlvin Box 151 10 167 15 Bromma 08-587 971 00 08-587 971 80 info@carlsonwagonlit.se att Malin Hammarbyfabriks väg 23 120 33 Stockholm 0771-50 60 60 08-551 101 65 info@chxtravel.com peter@chxtravel.com att Lizbet Persson Döbelnsgatan 15 111 40 Stockholm 08-22 80 70 08-22 80 75 info@classicworld.se jaana.alenius@classicworld.se 26 V Vallgatan 34 Landbrogatan 3 Box 1223 291 31 371 34 131 28 Kristianstad Karlskrona Nacka Strand 044-21 17 76 0771-73 00 00 08-716 11 90 044-10 25 18 0455-221 75 08-718 50 45 info@christers.com info@classictravel.se info@cmhnordic.com 27 Name Connect Scandinavia Connecticum Travel Service Continent Holiday & Travel To att Camilla Offerlind att Benny Ohlin Contour Air AB att Lars-Ruben Fahlström Cosmopolitresor att Bosko Nedeljkov Dalarnas Resebyrå AB att Tore Lundström Contour Air AB Country Tours AB Design resekonsulter AB DETUR DICE Resor DISCOVERY TRAVEL Stockholm AB DTF Travel A/S Dubai Holidays East on Golf AB Address Postal nr City Phone Alfreds Mosseväg 11-4 271 93 Ystad 0411-607 40 S:t Eriksgatan 104 113 31 Stockholm 08-31 07 50 Stora Nygatan 59 Storgatan 23 211 37 703 61 Malmö Örebro 040-12 48 50 019-672 16 60 Fax Email 040-12 38 50 benny@connecticum.se 08-31 09 55 info@connectscandinavia.se info@continentholiday.net contour@telia.com att Lars-Eric Hermansson Granlidsvägen 3 653 51 Karlstad (Skåre) 054-15 16 18 att Britta Bergström Krysshammarvägen 14, 3tr 171 57 Solna 08-29 06 88 08-29 34 99 britta@countrytours.se att Rolf Wendell Box 260 135 28 Tyresö 08-736 03 33 08-31 69 83 info@drk.nu att Jan-Ove Johansson Box 33 776 21 Hedemora 0225-106 25 0225-124 50 Skogens Gård 47 423 50 Torslanda 0768-80 94 94 att Viveka Björkman att David Wolde-Giorgis att Christer Karlsson att Nimalan Balasingam Sveavägen 48 Landsvägen 2 Regeringsgatan 20 Tegnérgatan 35, 1tr Box 1107 111 34 783 32 111 53 111 61 Stockholm Stora Skedvi Stockholm Stockholm 751 41 Uppsala 0225-614 00 08-723 46 00 08-650 84 24 018-12 00 00 08-21 99 80 0225-614 00 08-24 01 02 08-20 14 80 018-12 00 10 info@cosmopolitresor.se lundstrom_tore@hotmail.com resor@discovery.se Köpmannagatan 13 Box 6115 200 11 Malmö Åhus 044-24 70 05 ebookers att Gun Wikström Box 125 26 102 29 Stockholm 08-555 122 22 Eco Tour Production AB att Jan Wigsten Skeppsbron 24 621 57 Visby 0498-48 71 05 Ekonomiresor AB att Lena Cederschiöld Box 22 066 104 22 Stockholm Equi Tours att Marie Nyberg Stjärnplan 216 18 Limhamn ERIK OF SWEDEN att Tomas Jonsson Box 454 05 104 31 Stockholm 08-20 55 00 08-21 34 35 info@eriksofsweden.se ES Resor att Eva Segersten Box 139 737 24 Fagersta 0223-132 00 0223-143 33 info@esresor.se Euro-Asia Travel att Sanver Akin Fridhemsgatan 34 112 40 Stockholm Kungsbacka 705,207,675 Eventyr att Sofi Franzén Skeppsbron 10 111 30 Stockholm 08-545 160 80 Emmaboda Resebyrå Euro Business Travel AB Eurocasa Excalibur Tours Sweden AB att Cecilia Obermüller att Pia Lindau att Dan Blomberg att Daniel Gustafsson att Bengt Holmquist Hunnebergsvägen 4 Järnvägsstationen Alströmergatan 22 Gullregnsvagen 6B Värmlandsgatan 16 167 43 361 30 112 47 434 44 413 28 Bromma Emmaboda Stockholm Göteborg 08-26 79 75 08-652 00 00 0471-133 33 040-29 88 08 08-566 146 00 08-545 524 88 031-14 01 23 dykresa@discoverydiveteam.se chk@dtf-travel.dk att Erik Cullin 040-97 98 58 info@eastongolf.se info@easyticket.se kundservice@ebookers.se 0498-48 71 15 08-26 79 75 08-653 59 28 0471-102 20 040-30 58 05 08-566 146 10 infomongolia@nomadicjourneys.com info@ekonomiresor.se ebodaresor@telia.com info@equitours.se nils-erik.lyberg@eriksofsweden.se tomas.jonsson@eriksofsweden.se therese.hummelgren@eriksofsweden.se tomas.jonsson@eriksofsweden.se henry.hellstrom@eriksofsweden.se doris.koinberg@eriksofsweden.se ann.ewaldsson@eriksofsweden.se hello@ebt.se toni@schonfelder.com 031-14 30 79 gun.wikstrom@ebookers.se Linda.Hjort@ebookers.se ecotravel@x.stream.se 08-545 524 46 info@euro-asia.se, euro-asia5@telia.com 08-10 55 64 elisabeth.hellqvist@sharedservice.se info@detur.se att Björn Halsteen 0200-12 04 01 044-24 79 05 karlstad@contour.se Easy Ticket ECO-Travel 296 31 08-10 10 13 Extra email eva@ebt.se sofi@eventyr.se marie@eventyr.se info@eventyr.se info@excaliburtours.se eXcits Worldwide AB att Monica Nylin Badhusgatan 4 294 31 Sölvesborg 0456-44 19 70 0456-44 19 71 info@excits.se Exitours Resebyrå AB att Ninni Fryksell Storgatan 7 852 30 Sundsvall 060-12 33 15 060-15 38 94 ninni@exitours.se Fairway Touring AB att Berne Wikström Strandgatan 40 231 62 Trelleborg 0410-489 10 0410-489 11 info@fairwaytouring.se att Bernt Lennström Box 5773 114 87 Stockholm 08-660 18 00 08-663 01 55 info@favoritresor.se bernt.lennstrom@favoritresor.se lindblad@firstclasstravel.se foss@firstclasstravel.se ohlson@firstclasstravel.se wallenbo@firstclasstravel.se lisbeth@firstclasstravel.se lisbeth@firstclasstravel.se exclusivetours ab att Eva Ellström-Seaton Brunnsgatan 5 Stockholm 08-411 67 90 08-545 916 60 08-411 67 92 08-612 05 92 resa@exclusivetours.se christer@exitours.se eva@exitours.se att Christina Chuck First Business Travel AB att Pia Strömberg Box 9096 171 09 Solna 08-730 40 02 08-27 77 20 first.business.travel@telia.com First Class Travel AB att Cecilia Wallenbo Box 187 236 24 Höllviken 040-45 29 90 040-45 67 00 info@firstclasstravel.se 28 104 22 Stockholm Far East Travel Favoritresor Box 220 86 111 38 info@fareasttravel.se 29 Name To Address Postal nr City Phone Fax Email Extra email Firsttravel att Glenn Schiller Råsundavägen 117 B 171 37 Solna 08-705 00 67 08-470 57 60 info@firsttravel.se FLEX TOURS GÖTEBORG att Susanne Tolly Drottninggatan 37 411 14 Göteborg 031-80 54 40 031-15 91 03 goteborg@flextours.se FLEX TOURS STOCKHOLM att Eric Paananen Box 191 15 104 32 Stockholm 08-20 70 27 08-20 99 13 stockholm@flextours.se Flygresebyrån Ekebo Productions HB att Peter Held Ekebo 2254 268 90 Svalöv 0418-44 21 17 040-690 81 50 info@flygresebyran.se Flygspecialisten Göteborg att Bo Gustafsson Box 5383 402 28 Göteborg 031-20 12 20 031-16 06 20 goteborg@flygspecialisten.se Flygspecialisten Skövde att Anne Larsson Box 150 541 23 Skövde 0500-48 82 50 0500-48 04 34 skovde@flygspecialisten.se Korsgatan 2 411 16 Göteborg 031-711 33 30 korsgatan.got@flygvaruhuset.se FLEX TOURS FLEX TOURS MALMÖ Flyghansa AB Flygstolen Nordic AB att Jan-Anders Holmqvist att Jonna Björkstrand att Jonas Jagusch Box 4146 Box 4146 Studentgatan 2 att Linda Bjernstål Landskronavägen 25 B att Annika Segerud Gustav Adolfstorg 47 203 12 203 12 211 38 252 32 Malmö Malmö Malmö 040-662 12 00 040-774 70 040-717 10 040-97 65 90 040-611 64 81 Helsingborg 0771-290 290 042-13 37 60 Malmö 040-10 22 10 040-12 77 10 info@flyghansa.se att Maria Birath Flygvaruhuset Västerås att Lotta Görling Box 502 721 09 Västerås 021-14 59 00 021-41 20 30 vasteras@flygvaruhuset.se Focus Resor - Focus Travel AB att Lennart Bergström Box 300 551 15 Jönköping 036-30 26 50 036-30 26 60 info@focustravel.se FRAM Resor AB att Roger Hagel Box 3334 103 67 Stockholm Fritidsresor att Magnus Paulsson Östra Hamngatan 29 411 10 Göteborg 0771-84 01 00 031-711 60 49 Fritidsresor att Lena Schiller Gallerian 722 13 Västerås 0771-84 01 00 021-18 83 95 Fritidsresor att Lena Wendel Fritidsresor att Helena Friberg Fritidsresor att Tina Rudén Fritidsresor att Helena Nilsson FlyWest Tours Forum Resor HB Framtidsresor att Eva Alvesson Box 3086 Galärvägen 16 att Niklas Thomsen Drottninggatan 13 att Peter Lack Södra Tullgatan 4 att Jenny Lindblom Dragarbrunnsgatan 32 att Peter Lack Kolmätargränd 7 att Line Jepson Repslagargatan 12 att Birgitta Johnsson Kungsgatan 2 att Patrick Holmfrid Storgatan 35 Fritidsresor AB/Fritidsresegruppen att Marie Malmros Söder Mälarstrand 27 Främbergs KulturResor att Inghar Främberg Lindärvagatan 6 Företagsresor i Umeå AB att Rose-Marie Taube Box 64 Fritidsresor Fritidsresor Fritidsresor Fritidsresor Fritidsresor Fritidsresor Fritidsresor TUI/FRITIDSRESOR SVERIGE AB Företagsresor i Boden AB Företagsresor i Umeå AB att Christian clemens att Ehrling Sundberg Företagsresor i Umeå AB Första ReseByrån AB GetAway Travel att Mats E Larsson att Richard M. Mühlrad 211 39 200 22 296 37 411 14 211 40 Malmö Åhus Göteborg Malmö 040-689 35 75 044-24 13 30 08-723 10 20 031-711 00 61 0771-84 01 00 040-29 39 75 044-24 13 30 08-21 49 69 031-711 00 69 040-12 71 51 bc@flywest.se info@forumresor.se info@framresor.se framtidsresor@telia.com res@fritidsresor.se Uppsala 0771-84 01 00 252 20 Helsingborg 0771-84 01 00 602 32 Norrköping 0771-84 01 00 011-12 58 10 Växjö 0771-84 01 00 0470-75 27 15 972 32 Luleå 0771-84 01 00 117 85 Stockholm 08-720 72 00 08-720 88 16 webmaster@fritidsresor.se 531 39 Lidköping 0510-261 72 0510-261 81 info@frambergs.com 901 03 Umeå 090-70 29 70 090-70 29 89 foretagsresor@foretagsresorumea.se Box 64 901 03 Umeå 090-70 29 75 Box 185 371 22 Karlskrona 0455-808 00 582 23 Linköping Smedjegatan 15 553 20 Sveavägen 6 111 57 Stockholm Drottninggatan 22 702 10 Örebro Götgatan 132 118 63 Söder Mälarstrand 27 352 33 117 85 Kungsgatan 19 961 61 Box 64 901 03 Box 55624 102 14 Jönköping Stockholm Stockholm Boden Umeå Stockholm 0771-84 01 00 0771-84 01 00 0771-84 01 00 0771-84 01 00 0771-84 01 00 08-720 72 00 0921-177 40 090-70 29 85 08-665 21 00 bo.gustafsson@flygspecialisten.se ali@flygspecialisten.se malmo@flygvaruhuset.se 753 20 Storgatan 25 eric.paananen@flextours.se info@flygstolen.se Flygvaruhuset Göteborg Flygvaruhuset Malmö 031-17 20 00 malmo@flextours.se 018-12 25 79 013-12 57 40 042-12 83 57 08-642 80 09 08-84 90 18 0921-521 20 090-77 28 90 0455-805 15 08-660 77 18 christian.clemens@fritidsresor.se info@foretagsresor.nu foretagsresor@foretagsresorumea.se foretagsresor@foretagsresorumea.se info@frb.nu boka@getaway.se marie.malmros@fritidsresor.se rosemarie.taube@foretagsresorumea.se mats.larsson@frb.nu peter@frb.nu annsofie@frb.nu GIBE TRAVEL AGENCY AB att Moreda Diriba Box 3308 103 66 Stockholm 08-10 16 77 08-791 98 72 info@gibetravel.com moreda@gibetravel.com GLOBETROTTER Sverige AB att Ivar Blomberg Box 55 706 114 83 Stockholm 08-506 115 00 08-506 115 70 globetrotter@globetrotter.se ivar.blomberg@glob cruise@globetrotter.seetrotter.se groups@globetrotter.se GIBE TRAVEL AGENCY AB att Getahun Mare 30 Pipersgatan 32 112 28 Stockholm 08-652 22 27 08-652 02 27 31 Name To Address att Mass Sarr Drottninggatan 35, 1tr Globus Violenresor AB att Gun Holmqvist Go Air Flight Shop att Bo Delin GM Travel GO Sport Travel AB Golf Plaisir Resebyrå AB Golf Tours Sweden AB att Andreas Olsson att Peter Sellin Götgatan 6 Postal nr City 411 14 Göteborg 891 33 Örnsköldsvik 104 32 Stockholm 239 40 Falsterbo 642 37 Vasaplatsen 10 411 34 Gävlegatan 10 113 30 Lasarettsgatan 12 Box 190 91 Flen Phone Fax Email 031-13 66 50 031-13 60 83 info@gmtravel.se 0660-21 10 90 0660-21 10 77 info@gosporttravel.com andreas.olsson@gosporttravel.com 08-587 086 00 08-587 086 10 info@golftours.se peter@golftours.se 040-47 42 50 040-47 42 51 travel@golfstoretravel.se marianne@golfstoretravel.se 0157-124 40 Göteborg 031-68 27 60 Stockholm 08-505 75 900 Stockholm 08-545 665 30 0157-512 09 031-68 27 65 gun.holmqvist@violenresor.se info@goair.se 08-505 75 940 info@golfplaisir.se 08-545 665 39 info@golfworldtravel.se Golf World Travel AB att Urban Jönsson Tulegatan 49 113 53 GoStay Travel Gotia Golf att Annelie Rundfelt Wahlberg att Lars Karlsson Sveavägen 53 113 59 Stockholm 08-310 410 08-344 944 info@gostay.se Gotlands Affärsresor att Monica Thuresson Box 1104 621 22 Visby 0498-20 11 10 0498-20 11 20 Gotlands Konferens & Turistservice AB gotaff@swetravel.se, gotaff@gotlandsbolaget.se att Niklas Harlevi Österväg 3 621 45 Visby 0498-20 33 00 0498-24 90 59 info@gotlandsturistservice.com GotlandsResor AB att Leif Wictorén Färjeleden 3 621 58 Visby 0498-20 12 60 0498-20 12 70 info@gotlandsresor.se Grand Tours att Tuwe Arvidsson Box 3541 103 69 Stockholm 08-24 15 25 08-10 66 40 info@grandtours.se GolfStore Travel i Falsterbo GOTOGATE AB Greenways Travel att Tomas Björklund att Peter Ståhl att Mary Wright Falsterbovägen 96 Box 112 77 Igeldammsgatan 22 A Box 2115 404 26 112 49 196 02 Göteborg Stockholm Kungsängen 0770-11 01 05 08-581 763 36 08-581 763 35 info@greenways.se 117 43 Guldkustens Resor AB att Britt Burström Box 3100 903 03 H-Resor AB att Karin Lorvik Broms väg 6 361 94 Eriksmåla 0471-410 50 Hansen Conference & Event AB att Peje Johansson Regementsgatan 9 352 36 Växjö 0470-70 90 90 0470-70 90 91 vaxjo@hansen.se Hansen Conference & Event AB att Conny Lingmerth Igeldammsgatan 22A 08-517 100 50 08-517 100 51 stockholm@hansen.se Gunnars Resor Hagelborn Travel AB Hansen Conference & Event AB Hansen Conference & Event AB Hedemora Resebyrå HEKLA TRAVEL AB att Bo Delin att Rosemarie Hagelborn att Carina Månson att Malin Erlandsson att Maria Gullersbo att Susanne Sävenholt Vasaplatsen 10 Regementsgatan 29A Stampgatan 20 Stortorget 8 Box 101 Västra Hamngatan 7A 643 94 411 34 217 53 411 01 112 49 211 34 776 22 411 17 Vingåker Umeå Göteborg Malmö Göteborg Stockholm Malmö Hedemora Göteborg 0151-209 00 090-18 90 10 031-17 93 00 040-26 34 46 031-755 87 00 031-711 64 20 040-26 34 58 031-755 87 19 info@sportistour.se info@guldkustens-resor.se info@gbresor.se h-resor@telia.com rosemarie@hagelborntravel.se goteborg@hansen.se 040-660 83 99 malmo@hansen.se 031-711 31 50 031-711 31 66 info@heklaresor.se 0225-133 60 maria@botkyrkabuss.se info@granslosaresor.se 040-650 99 10 0225-155 35 carina.manson@hansen.se mail@hedemoraresebyrå.se Hekla Travel AB att Kristina Lindblad Kungsgatan 54, 5 tr 111 35 Stockholm 08-411 66 99 08-20 22 99 info@heklatravel.se HIP Travel att Bo Spjuth Döbelnsgatan 35 113 58 Stockholm 08-612 12 40 08-612 50 03 info@hiptravel.se HISTORISKA RESOR att Per Camenius Box 190 67 104 32 Stockholm 08-545 95 230 HK TRAVEL AB att Hubert Kihl Flogstavägen 150 752 70 Uppsala 018-46 49 40 018-46 49 40 info@hktravel.se Tunagatan 46 784 33 Borlänge 0243-21 43 00 0243-23 90 94 borlange@hrgworldwide.com Lilla Torget 1 411 18 Göteborg 031-60 81 60 031-60 68 70 goteborg.citycenter@hrgworldwide.com Helsingborg 042-26 69 50 042-14 16 03 helsingborg@hrgworldwide.com Kalmar 0480-42 49 90 0480-175 61 kalmar@hrgworldwide.com Hjo Travel att Lena Lindqvist Kello HRG Nordic att Linda Björklund HRG Nordic att Stefan Pettersson HRG Nordic att Helena Ohlson HRG Nordic att Rose-Marie Ivarsson Gate 7254 Landskronav 25A, Nya Aller252 32 huset Box 300 HRG Nordic att Benthe Knudsen Skomakareg 1, 3tr HRG Nordic att Ann-Christine Aker Storgatan 26 HRG Nordic att Rose-Marie Ivarsson Sandgärdsgatan 15 HRG Nordic HRG Nordic att Jan Andersson att Stefan Jacobsson 32 544 94 391 23 223 50 Hjo Lund 0503-210 83 046-12 45 00 0503-210 38 046-12 80 25 Hjälmareg. 3 211 18 Malmö 040-10 67 00 040-97 16 32 Box 203 691 24 Karlskoga 0586-72 14 30 0586-559 25 852 20 352 30 Sundsvall Växjö 060-19 09 80 0470-456 456 060-15 02 45 0470-70 75 44 monica.thuressen@swetravel.se kundservice@gotogate.se Sjöviksbacken 35 Marsjö Hvilan 08-744 95 99 info@gotiagolf.se att Maria Widmark att Lotta Borgiel 08-744 95 10 031-711 72 60 GRUPPRESESPECIALISTEN Gränslösa Resor AB Stockholm 031-10 57 70 Extra email homeros@historiskaresor.se bo@hiptravel.se jorunn@hiptravel.se ulrika@hiptravel.se tinal@hiptravel.se tinat@hiptravel.se hjotravel@hjomail.se lund.@hrgworldwide.com malmo.citycenter@hrgworldwide.com sundsvall@hrgworldwide.com karlskoga@hrgworldwide.com vaxjo@hrgworldwide.com 33 ble.event@hrgworldwide.com linda.lundberg@hrgworldwide.com klr.event@hrgworldwide.com Name To Address Postal nr City Phone Fax Email Extra email HRG Nordic att Ewa Rathenborg Lilla Torget 1, CityCenter GOT 411 18 Göteborg 031-60 81 40 031-13 98 95 got.event@hrgworldwide.com anna.rutgerson@hrgworldwide.com kajsa.ohlsson@hrgworldwide.com norrkoping@hrgworldwide.com peter.stroem@hrgworldwide.com HRG Nordic HRG Nordic HRG Nordic att Anders Lindberg att Ann Angshed att Peter Ström Stora Torget 4 Box 617 Box 1043 753 20 551 18 600 40 Uppsala Jönköping Norrköping HRG Nordic att Ulrica Bromander Box 139 101 22 Stockholm HRG Nordic att Stefan Axelson Box 139 101 22 Stockholm HRG Nordic att Pauline Wittman Box 139 HRG Nordic att Helena Isaksson HRG Nordic att Linda Björklund HRG Nordic att Ewa Rathenborg HRG Nordic att Stefan Axelsson Box 139 Höganäs Resebyrå att Jan-Erik Persson IDÉ TRAVEL Stockholm 036-34 94 90 011-15 56 10 018-15 07 94 036-71 23 51 011-23 80 95 uppsala@hrgworldwide.com jonkoping@hrgworldwide.com 08-457 99 40 08-457 99 99 sto.event@hrgworldwide.com 08-457 93 00 08-457 99 96 Göteborg 031-60 81 20 031-13 41 25 volvo.seglet@hrgworldwide.com 784 33 Borlänge 0243-21 43 00 0243-23 90 94 abbresor@hrgworldwide.com Malmö 040-10 67 60 040-23 93 80 mma.event@hrgworldwide.com 101 22 Stockholm 08-457 94 70 08-457 94 03 privatresor@hrgworldwide.com Storgatan 64 263 31 Höganäs 042-34 07 75 att Imre Döme Gröna gatan 33 414 54 Göteborg IGMAN Resor AB att Igor Kubát Holländargatan 9A 111 36 Stockholm Inca Tours Resebyrå att Amanda Quiroga HRG Nordic HRG Nordic HRG NORDIC, Sverige AB (HK) IM Specialresor AB att Jan Berglundh Box 617 551 18 att Jan Andersson Hjälmareg. 3, Scandinavian Center 211 18 Malmö Lilla Torget 211 18 405 08 Box 233 50 104 35 att Stefan Kardell att Satka Immelbäck Tunagastan 46 Hjälmareg. 3, Scandinavian Center Box 7002 Tegnérgatan 1 103 86 111 40 Jönköping Göteborg Stockholm Stockholm Stockholm 036-71 80 60 031-60 81 60 036-71 23 51 042-34 00 42 info@hoganasresebyra.se 031-42 64 67 031-42 38 09 info@idetravel.se 08-14 06 09 08-22 32 17 igmanresor@mail.nu imre@idetravel.se barbara@idetravel.se eva@idetravel.se 08-406 06 96 08-790 30 30 08-406 05 92 08-612 67 83 info@imspecialresor.se cristian@inca.se Box 6115 200 11 Malmö 040-664 50 80 040-97 98 58 info@inca.se Indcen Resor att Sami Sood Sveavägen 17 111 57 Stockholm 08-10 61 65 sami@indcen.se Norrgården 2078 760 10 Bergshamra 0176-26 15 60 Box 3224 103 64 Stockholm 08-441 76 20 International Business & Travel Market att Cecilia Purits att Gionni Benacchio Jade Travel AB att Leck Tear JB Travel AB att Mats Ekholm JAMBO TOURS Scandinavia AB Jetweb Sweden AB JK Safaris AB att Janne Lundbladh att Kicki Hägervik Ohlsson Box 190 67 Valhallavägen 143 104 32 115 31 Stockholm Stockholm 08-545 95 250 08-658 10 42 08-10 09 46 08-545 95 201 08-658 11 42 08-21 43 14 g.benacchio@ibtm.se info@jade.se Stockholm 08-24 00 55 08-24 14 50 info@jambotours.se Svetsarvägen 10 171 41 Solna 08-585 746 90 08-585 746 96 jetweb@ticket.se Vanadisvägen 21 113 46 Stockholm Stockholm 08-505 299 00 08-664 25 70 08-457 16 90 08-32 59 76 cecilia@indienresor.se info@inshapetravel.se 100 61 114 45 sh@inca.se bh@inca.se lidija@inca.se patricia@inca.se info@indienresor.se Sveavägen 33 Artillerigatan 42 sofia_goransson76@hotmail.com rj@jbtravel.se mats.ekholm@jbtravel.se info@jbtravel.se info@jksafaris.se Josephsons Resebyrå att Per Josephson Box 37 914 21 Nordmaling 0930-130 11 0930-102 50 josephson@nordmaling.com Järfälla Resebyrå AB att Stefan Sandell Box 198 177 24 Järfälla 08-580 314 20 08-580 336 36 info@jarfallaresebyra.se Jungfruresor Jönsson & Fogelström Travel KA Resor att Kia Barwén att Michael J. Fogelström Karla Travel & Cruises att Mona Wahlbäck Kenzan Tours att Aki Nicolaides Karleby Resebyrå AB Kilroy education KILROY travels Sweden KILROY travels Sweden KILROY travels Sweden Holländarehusvägen 36 Box 60 Svampvägen 5 Box 100 61 237 33 240 10 761 63 100 55 Bjärred Dalby Norrtälje Stockholm 046-73 89 00 046-20 05 66 046-20 06 88 08-667 33 45 08-667 84 45 0771-751 700 att Claus Högkvist Backslingan 23 142 63 Trångsund 08-771 92 60 att Erika Svensson Box 7144 103 87 Stockholm 08-402 93 40 att Malin Fremling Kungsgatan 2C att Henrik Aho att Niklas Lundgren 34 Hammarbygatan 5B Vasagatan 7 Bredgränd 3 724 60 411 24 223 50 753 20 Västerås Göteborg Lund Uppsala ets@hrgworldwide.com sales.sweden@hrgworldwide.com marketing.sweden@hrgworldwide.com 08-457 93 02 Inca Tours Resebyrå InShape Travel malin.johansson@hrgworldwide.com supplier.relations.nordic@hrgworldwide.com 08-457 93 00 att Sonia Persson Halsteen Indienresor Samuel Trvel AB jkg.event@hrgworldwide.com stockholm.citycenter@hrgworldwide.com 411 18 HRG Nordic Lilla Torget 1 101 22 018-66 99 60 021-18 16 17 031-60 98 80 046-15 05 75 018-13 00 44 0176 - 574 19 jft@algonet.se info@karesor.se info@karlatravel.se claus.hogkvist@telia.com info@kenzantours.se 08-673 57 08 info@kilroyeducation.se 046-18 83 30 lund@kilroytravels.se 031-60 98 89 018-13 00 95 kicki@jksafaris.se goteborg@kilroytravels.se Eleonore.Holmberg@Kilroytravels.se uppsala@kilroytravels.se 35 Name To Address Postal nr City Phone Fax Email KILROY travels Sweden att Linda Uhrbom Klostergatan 31 582 23 Linköping 013-25 34 45 013-25 34 47 linkoping@kilroytravels.se Mörtgränd 40 262 41 0431-166 82 info@kingtours.se KILROY travels Sweden KILROY travels Sweden AB King Tours att Malin Jonsson att Monica Murphy att Åke Danielsson Box 327 Box 7144 Kinna Affärsresebyrå att Anette Kardell Box 32 Kleins Resebureau AB att Birger Åhlén Kiruna Affärsresebyrå AB Koh Phangan Tours & Travel KOM&GO R travel Kon-Tiki-Resor Konferens & Gruppresor AB Kul Tur resor Sverige AB Kullenberg Golf att Jan Myredal att Anders Ahlberg att Peter Grip att Katarina Åström 114 25 Stockholm 08-505 700 00 08-505 700 30 info@kleins-resor.se Box 120 50 245 02 Hjärup 040-53 44 77 040-53 44 76 kom.go@komkom.se Byängesvägen 26 784 62 Borlänge 0243-21 59 90 Arent Grapegatan 27 Östgötagatan 53 Artillerigatan 6 Langley Travel AB Laterna Magica 981 32 116 25 114 51 Kiruna Stockholm Stockholm 111 20 Box 1081 405 23 att Christian Aulin Box 163 261 22 att Annette Joelsson Storgatan 4 312 30 Sveavägen 74 113 59 Stockholm att Johan Ekmark att Mikael Karlsson att Peter Larsson internet.sweden@kilroytravels.se Rådmansgatan 14 Gamla Brogatan 36-38 att Kajsa Moström 0431-830 89 08-10 16 93 Box 229 Box 122 05 Box 530 04 Box 2167 112 49 151 23 102 25 400 14 220 02 Stockholm 0980-836 40 08-642 50 40 08-31 26 00 08-655 05 92 Stockholm 08-556 00 230 Södertälje 08-550 293 50 Stockholm 08-514 202 90 Göteborg 031-711 22 52 Göteborg 08-673 84 00 Landskrona 0771-55 01 00 Laholm Lund 0430-128 50 0980-825 13 08-641 70 40 08-31 26 00 0243-883 90 08-655 05 94 08-556 00 231 08-673 91 19 08-550 992 90 0418-270 03 info@kon-tikiresor.se info@kulturresor.nu info@kuoni.se info@kvalitetsresor.com info@latravel.se se@langley.eu 046-13 49 54 katarina@kulturresor.nu info@kullenberggolf.se 031-711 22 63 08-612 13 18 046-18 81 65 travel@kohphangan.se info@lavilla.se 08-612 13 00 laholms@resecentrum.net att Bo Paulson Box 801 191 28 Sollentuna 08-623 10 16 08-623 17 03 info@latitudetravel.se Lidingö Resebureau AB att Gunilla Lindell Box 1070 181 30 Lidingö 08-767 07 76 08-731 92 36 lindellgunilla@hotmail.com att Bertil Leidek Sjöliden 523 98 Hökerum 0321-523 01 0321-523 14 Lilja Resor att Lena Lilja Museigatan 2 451 50 Uddevalla 0522-186 00 0522-186 40 info@liljaresor.se Lime Travel AB att Lotta Kronstam Birger Jarlsgatan 76 114 20 Stockholm 08-545 151 60 08-545 151 61 info@limetravel.se Lime Travel AB att Susanna Andersson Bredgatan 7 302 45 Halmstad 035-21 52 50 035-21 52 83 susanne.andersson@limetravel.se Linds Resekonsult att Per Lind Ekorrvägen 7 Åsbro 0582-510 90 Lingmerths Resebyrå AB att Lars-Göran Karlsson Box 53 Gislaved 0371-51 15 65 Lingmerths Resebyrå AB att Conny Cigwald Box 46 Tranås 0140-162 40 Lingmerths Resebyrå AB att Anders Jonsson Box 471 351 06 Växjö Lingmerths Resebyrå AB att Jonas Tegwall Box 55 571 21 Nässjö Lingmerths Resebyrå i Göteborg AB att Ingrid Svantesson Box 112 33 404 25 LION ALPIN att Nicholai Stein Box 4048 203 11 Malmö 040-600 00 80 040-600 00 15 info@lionalpin.se, konferens@lionalpin.se Lunds Resebyrå att Kerstin Lusth Stora Gråbrödersgatan 15 222 22 Lund 046-15 03 50 046-18 89 69 lund@lundsresebyra.se Läs och Res Christian Jutvik AB att Christian Jutvik Box 175 52 118 91 Stockholm 08-452 96 96 08-452 97 97 info@lasochres.se Lind Tour AB Lingmerths Resebyrå AB Lingmerths Resebyrå AB Lingmerths Resebyrå AB Lingmerths Resebyrå AB Lingmerths Resebyrå AB Linné Travel Service AB Lotus Travel AB Lundwall Travel AB Maldives Holidays att Marita Lind att Conny Cigwald att Bengt Sundberg att Therese Tegvall att Sven-Ove Gunnarsson att resebyråchef att Senja Askling att Henrik Johansson att Ulla Lundwall att Nimalan Balasingam 36 Rådhusesplanaden 18 903 28 Umeå Box 229 575 23 Eksjö 571 29 Nässjö Box 923 Box 203 Box 374 Box 149 Box 5202 Sveavägen 28-30, plan 2 Gamla Landsvägen 1B Box 1107 690 45 332 22 573 21 561 23 571 24 461 23 102 45 111 34 453 36 751 41 Huskvarna Nässjö Trollhättan Göteborg Stockholm Stockholm Lysekil Uppsala 090-14 14 87 090-14 18 08 0381-131 80 0381-173 20 0380-132 70 0380-139 94 info@lindtour.se 0582-511 90 info@mrlind.se 0371-51 13 12 gislaved@lingmerths.se 0140-145 92 tranas@lingmerths.se 0470-404 00 0470-197 27 vaxjo@lingmerths.se 0380-55 51 60 0380-151 71 foretag@lingmerths.se 0470-197 27 goteborg@lingmerths.se 036-14 22 90 0380-55 69 60 0520-387 00 0470-404 00 08-665 08 15 08-545 188 40 0523-214 48 018-12 00 00 036-13 58 57 0380-733 50 0520-339 90 08-662 08 85 08-545 188 41 0523-120 91 018-12 00 10 mikael.karlsson@langley.eu info@laternamagica.com Latitude Travel AB LEIDEX RESOR stockholm@kilroytravels.se anette.kinna@borasaffarsresebyra.se info@kirunaaffresor.se 08-514 202 91 0430-102 60 Extra email umea@kilroytravels.se 0320-354 54 Laholms Resecentrum AB Langley Travel Ängelholm 08-23 45 15 090-13 53 30 0320-131 80 LA Travel La Villa Travel AB Stockholm 090-10 05 79 Kinna Svarvargatan 17, 5tr Kvalitetsresor 103 87 Umeå 511 21 att Jerker Svensson Kuoni Scandinavia AB 901 07 lotta.kronstam@limetravel.se kerstin.klang@limetravel.se karin.tollefors@limetravel.se marita@lindtour.se astor@lindtour.com per.lind@mrlind.se eksjo@lingmerths.se nassjo@lingmerths.se ingmarie@lingmerths.se huskvarna@lingmerths.se hk@lingmerths.se tegvall@lingmerths.se ulla.magnusson@lingmerths.se svenove@lingmerths.se trollhattan@lingmerths.se info@linnetravel.se senja.askling@linnetravel.se info@lotustravel.se henrik@lotustravel.se rita@lotustravel.se info@lundwalltravel.se 37 Name To Address Postal nr City Phone Fax Email Master Travel AB att Kurt Qvarnström Skalldalsvägen 18 436 52 Hovås 031-711 42 30 031-711 47 55 master.travel@telia.com 260 40 Viken Nobelvägen 73 214 33 Malmö Norrbackagatan 47B 104 32 Stockholm 08-442 98 80 0511-502 46 Marrakech Travel Company MaxHoliday of Sweden Metropolitan Travel Metropolresor att Maria Sebnat Martin att Thore Björn att Lisa Arras Skoglund att Nanita Brar MIDDLE EAST TRAVEL att Joseph Nasr MyPlanet att Marie Östlund N & N resor att Eva Maria Friberg MyPlanet myticket.se att Nicols Petersson Box 1094 Box 177 Box 12 Luntmakargatan 42 Box 7124 221 04 683 24 111 37 402 33 046-12 72 81 0563-54 02 74 0563-270 65 info@maxholiday.se Stockholm 08-10 45 58 08-723 06 66 info@metropolresor.com Göteborg 031-774 00 75 031-774 02 28 got@myplanet.com 040-96 00 09 040-96 10 40 08-673 57 08 533 96 Götene Stockholm 08-550 88 220 08-411 91 37 Nacka Värmdö Affärsresebyrå att Lars Sandström 131 40 Nacka 08-556 110 90 08-704 33 75 NATUR RESOR ANNELIE UTTER AB att Annelie Utter Forum Nacka, plan 11, Romansvägen 6 437 41 Lindome 031-99 01 91 Nazar Nordic AB Net Flight Resebyrå AB NEW TRAVEL AB Newair Travel NEWS Travel att Catharina Hallberg att Kerstin Lönnbro att Thomas Berg att Monika Samoud att Ingeborg Werner Pl 1130 Slagthuset 211 20 040-699 88 31 sto@myplanet.com info@myticket.se info@njtravels.se info@nackaaffarsresebyra.se annelie.utter@naturresor.com info@nazar.se Klövedal 0304-66 99 99 0304-66 39 99 lonnbro@netflight.se Göteborgsvägen 56 445 57 Surte 031-97 99 90 031-97 94 10 info@newairtravel.se Gällivare 0970-105 85 0970-125 51 nexgellivare@nex.se Luleå 0920-759 00 0920-759 05 Stockholm 08-644 74 56 08-644 24 23 Luleå 0920-160 00 0920-124 04 norres@nronlline.se Glödgargränd 14 S:t Eriksplan 6A 721 30 113 20 Centralplan 4 982 36 NEX RESEBYRÅ att Gudrun Filppa Aurorum 2 977 75 Noble Travel AB att Henrik Husgafvel Björngårdsgatan 1B 118 52 Norrbottens Resebyrå att Göran Remahl Box 929 971 28 Norrtelje Resebyrå AB Stockholm 021-440 00 40 08-736 03 20 08-32 27 96 Luleå 745 27 Enköping Köpmannagatan 16 952 34 Kalix 0923-160 00 att Lars-Åke Radojewski Hantverkargatan 11 761 30 Norrtälje 0176-125 00 0176-100 53 info@norrteljeresebyra.se NRB Business Travel att Stefan Andersson Kungsholmsgatan 32 112 27 Stockholm 08-590 800 30 08-590 700 60 infra@norrteljeresebyra.se Nybro Resebyrå AB att Anette Wetterström Box 249 382 23 Nybro 0481-155 55 0481-171 77 info@nilsbuss.se Nygren & Lind Resebyrå AB att Anne Austern Box 142 05 104 40 Stockholm 08-545 685 00 08-545 685 01 info@nygrenlind.se NätResebyrån AB att Andreas Axelson Södra Bulltoftavägen 51 212 22 Malmö 020-820 820 040-230 887 info@natresebyran.se att Carina Bergqvist Box 2123 Nord Syd Flyg och buss AB Norrbottens Resebyrå att Lars Malmström Odenresor AB att Mikael Lundström Offside Travel AB att Kajsa Gustafsson OLKA Sportresor AB att Mats Janson Odenresor Göteborg AB Olka Golf- & konferensresor AB att Roger Glenvik Box 1010 Box 8157 Wargentinsgatan 7 Klubbvägen 20 Andra Långgatan 17 104 20 Stockholm 0920-211 000 0171-356 63 08-654 19 00 0920-608 90 0171-47 93 36 0923-164 14 08-654 36 98 nexpite@nex.se nexaurorum@nex.se nexlule@nex.se butiken@nobletravel.se info@nordsydresor.se kalixres@nronline.se info@odenresor.se 403 13 Göteborg 031-743 43 80 031-743 43 81 gbg@odenresor.se 421 47 Västra Frölunda 031-80 55 70 031-15 66 10 info@olkaresor.com 112 29 413 28 Stockholm Göteborg 08-653 88 18 031-13 74 00 031-13 50 90 Patron Julius väg 6 653 46 Karlstad 054-56 17 68 054-56 61 63 info@olympiatours.se Omniaresor att Michael Wild Stora gatan 44A 722 12 Västerås 021-12 90 90 021-18 98 90 info@omniaresor.se Box 1107 751 41 Omnica Travel AB att Monica Holmgren Nygatan 33 931 32 One Way AB att VD Box 2101 135 02 One Touch Travel Orbis Resor AB att Ewa Nowicka 38 Årstavägen 5 Box 190 58 120 52 104 32 Uppsala Skellefteå Årsta Tyresö Stockholm 018-12 00 00 0910-71 12 20 08-630 76 70 08-605 50 50 08-441 71 90 018-12 00 10 info@omnicatravel.se 08-448 62 50 info@oneway.se 08-441 71 99 henrik@norrteljeresebyra.se maria@norrteljeresebyra.se stefan@norrteljeresebyra.se cecilia.nygren@nygrenlind.se anne.austern@nygrenlind.se andreas.axelson@natresebyran.se sales@omnitravel.se 0910-71 12 25 08-732 39 23 lars-ake@norrteljeresebyra.se sussi@norrteljeresebyra.se anette@norrteljeresebyra.se info@olka.se att Milovan Jovancic att Nimalan Balasingam lars@nordsydresor.se info@offsidetravel.com Olympiatours Resebyrå Omni Travel thomas.berg@newtravel.se info@news-travel.se 971 03 Box 53 0911-925 00 mail@newtravel.se Piteå att Maine Granström 0911-145 00 021-41 04 40 941 24 NEX RESEBYRÅ AB Box 183 Västerås mar@myplanet.com info@nnresor.se 471 92 att Katarina Kenttä att Ann-Christine Lindström 040-699 88 30 0511-551 58 Extra email lisa@metropolitantravel.se Toröd gård NEX RESEBYRÅ NEX RESEBYRÅ Malmö 0900-20 90 990 042-424 20 11 Malma Gård 111 29 Stockholm 042-424 20 01 Box 110 74 Stortorget 18-20 info@mtravel.se Hagfors att Jan J Lilliesköld N&J Travels AB 100 61 Lund info@onetouchtravel.se info@orbisresor.se 39 sari.jaatinen@orbisresor.se Name Oscarshamns Resebyrå AB Out of Bounds Golfresor To att Odyle Kjellin Address Postal nr City Phone Fax Email Gävlegatan 10 113 30 Stockholm 08-505 759 70 08-505 759 75 info@outofbounds.se Box 15 572 21 Oskarshamn 0491-840 00 0491-123 84 oscares@swetravel.se P S Travel Production att Pia Sandstedt Ymsenvägen 1 120 38 Årsta 08-722 99 26 08-722 72 60 pia.sandstedt@swipnet.se Pantours of Sweden HB att Jan Blomqvist Box 1 260 83 Vejbystrand 0431-44 82 30 0431-44 82 30 info@pantours.se Passport Travel Ltd. att VD Savolaksvägen 14 122 37 Enskede 08-648 81 70 08-659 41 10 mail@passport.nu Pearl Travel att LyLy Tran Kungstensgatan 33 113 57 Stockholm 08-545 90 555 08-545 90 556 info@pearltravel.se Pajala Resebyrå PARADISRESOR PD:s Resor Peer Gynt Tours att Viola Ström att Björn Efraimsson att Peter Danielson att Lena Sjöberg Penguin Travel Sverige Box 94 Måsungevägen 1 Box 3461 984 22 131 50 103 69 Pajala Saltsjö-Duvnäs Stockholm 0978-711 30 08-718 07 13 08-20 00 49 0978-710 48 08-718 07 13 08-24 30 79 info@pajalaresor.se info@paradisresor.se info@pds-travel.com Järnvägsgatan 25 216 14 Limhamn 040-21 29 96 040-21 29 97 malmo@peergynt.com Stortorget 8 222 23 Lund 046-23 52 44 046-211 49 11 info@penguin.se 803 11 Gävle 026-51 45 40 026-12 53 15 info@perssonsresor.se Perssons Resor AB att Mats Nilsson Norra Kopparslagargatan 9 Phoenix Sweden AB att Göran Sändare Polhemsplatsen 5 (GP-huset) 411 11 Göteborg 031-14 77 33 031-12 50 49 mail@phoenixtravel.se PR Polar Resor AB att Eeva Karhunen Box 113 711 23 Lindesberg 0581-172 72 0581-171 10 info@polarresor.com PRIMA Grupp HB att Thomas Carlsson Box 331 551 15 Jönköping 036-30 27 30 promiwa tours att Sofie Halldén Kinnamarksvägen 1 511 54 Kinna 0320-127 66 att Mattias Christensson Betaniaplan 3A 211 55 Malmö 040-24 00 71 att C-G Olsson Kalmargatan 34 252 51 Helsingborg 042-16 27 00 att Lena Lindqvist Kello Gate 7254 att VD Sveavägen 159 att Rolf Schnyder Box 4084 PRIMA TRAVEL AB Pugners Resebyrå AB Qualitours AB Quality Group AB Queen Travel AB att Johan Magnusson att Lars-Åke Pugner att Ulf Östmark St. Åvägen 21 Algatan 39 Hantverksgatan 7 431 34 231 42 352 35 544 94 Askim Trelleborg Växjö Hjo 031-723 84 50 0410-124 20 0708-40 22 00 0503-219 00 031-723 84 99 0320-154 71 0410-182 97 thomas.prima@swipnet.se 0708-40 29 19 0503-210 38 info@pugner.se info@qualitours.se Res med Handelsfartyg att Gunnar Sundqvist Rese Ringen att Marie Sandström att Bertil Göransson Vallgatan 15 411 16 Göteborg 031-758 31 00 031-758 31 99 info@resek.se ReseAgenten i Östersund AB att Lena Lindberg Box 3107 831 03 Östersund 063-10 20 07 063-51 07 81 info@reseagenten.nu Researrangören att Jonas Westergren Kungsgatan 13B 352 31 Växjö 0470-71 17 85 0470-71 17 29 info@researrangoren.se Resebolaget i Kalmar AB att Claes Svensson Kalmar Flygplats 392 41 Kalmar 0480-49 11 22 0480-880 08 info@resebolagetikalmar.se Resebutiken AB att Margareta Henriksson Box 145 731 23 Köping 0221-137 50 0221-143 03 resebutiken@koping.net Resebyrån i Falkenberg AB att Kristin Berg Box 53 311 21 Falkenberg 0346-845 00 0346-133 16 info@resebyran.eu Rese Experten AB Rese-Konsulterna 113 22 Stockholm 08-32 98 00 08-31 09 11 info@requestsweden.com Domherrev 12A 761 61 Norrtälje 0176-570 20 0176-570 20 info@travelbyfreighter.com Box 295 761 23 Norrtälje 0176-155 60 0176-194 11 resering@algonet.se 203 11 Malmö 08-641 66 50 040-10 18 10 040-30 21 30 mats@perssonsresor.se malin@perssonsresor.se sandare@phoenixtravel.se gunilla@phoenixtravel.se eva@phoenixtravel.se carina@polarresor.com eeva.karhunen@polarresor.com par@puravida.se mattias@puravida.se lena.kello@queentravel.com Odengatan 96 Stockholm margareta.bavner@peergynt.com lena.sjoberg@peergynt.com ulf.ostmark@qualitygroup.net att Helene Bärlin 113 46 lyly@pearltravel.se info@primatravel.com Request Sweden Res Bort Syd Travel Agency AB jan@pantours.se gasmossen84@netatonce.net info@puravida.se 042-16 27 01 Extra email rese.experten@bredband.net mats.nygren@reseagenten.nu lena.lindberg@reseagenten.nu claes@resebolagetikalmar.se johanna@resebolagetikalmar.se pia@resebolagetikalmar.se margareta@koping.net anette@koping.net Resecentrum i City AB att Emin Dinler Box 3245 103 64 Stockholm 08-22 22 90 08-22 44 90 info@resecentrum.se aksel@resecentrum.se Resecity i Huddinge AB att Sara Sederlin Box 123 141 28 Huddinge 08-774 03 15 08-774 93 33 info@huddingeres.se zandra@huddingeres.se susanne@huddingeres.se sara@huddingeres.se elisabeth@huddingeres.se Resecity i Härnösand AB att Katarina Sjöström Box 155 871 31 Härnösand 0611-205 80 0611-201 16 boka@resecity.se Resecentrum i Stockholm AB att Amir Mohseni 40 Box 190 25 104 32 Stockholm 08-16 88 00 08-16 89 50 info@rcg.se 41 amir@rcg.se pernilla.romberg@resecity.se ulf.dylin@resecity.se elisabeth.modig@resecity.se Name To Address Postal nr City Phone Fax Email Resecity i Mora AB att Inger Mattson Janusch Box 300 792 25 Mora 0250-158 15 0250-105 37 info@resecitymora.se Resecity i Motala AB att Maud Andersson Kungsgatan 3A 591 30 Motala 0141-570 70 0141-574 20 motala@swetravel.se Resecity i Söderhamn att Ola Andersson Box 61 826 22 Söderhamn 0270-102 75 0270-103 76 info@resecity.se Resecity i Västervik att Curt Persson Box 11 593 21 Västervik 0490-833 00 0490-357 05 curt.p@swetravel.se Resecity-Nicopia i Nyköping AB att Helena Fors Thomander Box 226 611 25 Nyköping 0155-772 77 0155-28 35 35 nicopia@resecity.se Reseförsäljarna i Karlstad AB att Eva Lindström Box 2086 650 02 824 52 Hudiksvall 0650-762 30 0650-762 33 info@resegubben.se Resehuset Box 694 551 19 Jönköping 036-307 444 036-71 20 39 Resehuset A6 Center Box 110 61 550 11 Jönköping 036-559 15 00 036-30 73 23 Resegubben att Östen Lindgren Hamngatan 11 Karlstad 054-10 23 35 Extra email karlstad@reseforsaljarna.se att Torsten Johansson Box 694 551 19 Jönköping 036-307 222 036-712 040 resehuset@resehuset.se Resejouren TDS att Lars Engström Box 209 190 47 Stockholm-Arlanda 08-590 902 00 08-590 902 99 arlanda@resejouren.com Resekompani AB - Sandviken att Tomas Roslund Box 182 811 23 Sandviken 026-26 70 70 026-26 70 79 resor@resekompani.se Resekompani AB - Tällberg att Jan Forsstedt Tällbergsvägen 130 793 70 Tällberg 0247-79 60 50 0247-79 60 59 jan.forsstedt@resekompani.se Resekompaniet i Kungälv AB att Kjell Kihlgren Nytorget 1 442 32 Kungälv 0303-109 60 0303-186 59 info@resekompanietkungalv.se Box 21 736 21 Kungsör 0227-135 15 0227-101 03 kungsor@resekontakten.com Resekontakten Resekontakten Eskilstuna att Taito Arkkukangas Nygatan 36 732 30 Arboga 0589-171 90 0589-172 80 arboga@resekontakten.com Box 143 80 630 14 Eskilstuna 016-14 72 30 016-12 30 29 att Håkan Kjellander Idungatan 1 113 45 Stockholm 08-30 25 30 08-31 76 39 reseledaren@chello.se Resemarknaden AB att Kjell Pettersson Sveavägen 39 111 34 Stockholm 08-14 07 90 08-14 95 62 info@resemarknaden.se Resepoolen att Tomas Almér Sista Gård 2 Torstuna 740 83 Fjärdhundra 0171-41 11 75 0171-41 11 75 mailbox@resepoolen.se Resenären att Bo Delin Vasaplatsen 10 411 34 att Jenny Andersson Box 105 Reseproffsen Enköping AB att Ingemar Skoog Box 173 745 23 Enköping 0171-41 50 45 0171-41 50 46 Resepunkten AB att Annika Tranberg Knutpunkten 63 252 78 Helsingborg 042-19 19 90 Reseriet AB att Ewa Nordling Box 530 34 400 14 Göteborg Reseshopen i Kungsbacka AB att Beryl Antonsson Box 100 03 434 21 Reseshopen i Ljusdal AB att Marit Avander-Bergstedt Box 50 827 22 42 Skellefteå 0480-125 34 031-711 60 18 Box 21 931 21 Kalmar 031-711 07 00 att Annika Lundberg Reseproducenten AB 391 20 Göteborg 0910-73 95 00 0480-546 01 sara.ankerstedt@resecity.se lotta@resecity.se asa@resecity.se sanna@resecity.se anna@resecity.se tina@resecity.se helena@resecity.se caroline.knutsson@resehuset.se annika.s@resehuset.se lena.c@resehuset.se stefan.falk@resehuset.se anna.n@resehuset.se gith.w@resehuset.se catarina@resekompani.se tomas.roslund@resekompani.se monica.borsheim@resekompani.se carina.jonsson@resekompani.nu siw.forsberg@resekompani.nu helena.hogberg@resekompani.nu kjell.kihlgren@resekompanietkungalv.se elizabeth@resekompanietkungalv.se info.eskilstuna@resekontakten.com Reseledaren Resebyrå AB Reseledaren Travel Group maud.a@swetravel.se susanne.b@swetravel.se margareta.o@swetravel.se annica.roos@resehuset.se karin.johansson@resehuset.se RESEHUSET i JÖNKÖPING AB Resekontakten inger@resecitymora.se lisa@resecitymora.se annacarin@resecitymora.se lena@resecitymora.se info@reseledaren.se info@resenaren.nu info@reseproducenten.com ingemar.skoog@reseproffsen.com 042-28 27 00 affarsresor@reseproffsen.com, semesterresor@reseproffsen.com mail@resepunkten.se 031-81 98 30 031-16 58 50 info@reseriet.se marko.matilainen@reseriet.se carina.johansson@reseriet.se ewa.nordling@reseriet.se Kungsbacka 0300-191 90 0300-191 96 info@reseshopen.com Ljusdal 0651-140 55 0651-158 80 ljusdal@reseshopen.se 43 beryl@reseshopen.com monika@reseshopen.com barbro@reseshopen.com marita@reseshopen.se asa@reseshopen.se inge@reseshopen.se Name To Address Postal nr City Phone Fax Email Extra email Resestugan att Lars Högdal Mulde Fröjel 620 20 Klintehamn 0498-24 04 50 0498-24 15 45 info@resestugan.se Resesäljarna Boden att Mari-Louise Lindström Box 124 961 34 Boden 0921-755 00 0921-755 17 mari-louise.lindstrom@resesaljarna.se Resesäljarna i Gävle att Cecilia Eliasson Box 1023 803 11 Gävle 026-60 53 15 026-65 18 08 gavle@resesaljarna.se Resesäljarna i Örnsköldsvik att Petra Nelin Box 285 891 26 Örnsköldsvik 0660-106 60 0660-834 44 ornskoldsvik@resesaljarna.se Resesäljarna Piteå att Helen Johansson Box 214 941 25 Piteå 0911-55 90 00 0911-55 90 90 pitea@resesaljarna.se Resesäljarna Umeå att Aud Frohm Resesäljarna Birsta Resesäljarna Sundsvall City Reseteamet AB Reseträffen att Björn Wigge Gesällvägen 1, IKEA Birsta 850 15 Sundsvall 060-52 52 70 060-52 52 93 birsta@resesaljarna.se att Björn Wigge Storgatan 11 852 40 Sundsvall 060-52 52 73 060-52 52 93 birsta@resesaljarna.se att Marja Järvinen Box 1501 751 45 Uppsala 018-15 01 80 018-15 02 80 info@reseteamet.se Box 504 901 09 Umeå 090-13 90 50 Box 373 441 28 Alingsås 0322-102 21 090-77 53 84 umea@resesaljarna.se info@alingsas-resebutik.se linda.norstrom@resesaljarna.se erika.berglund@resesaljarna.se sari.ollila@resesaljarna.se ann-chatrin.johansson@resesaljarna.se petra.nelin@resesaljarna.se aud.frohm@resesaljarna.se laila.friskman@resevaruhuset.se ewa.bendegard@resevaruhuset.se anki.karlsson@resevaruhuset.se hanna.hansson@resevaruhuset.se ingela.bjorkman@resevaruhuset.se RESEVARUHUSET AB att Ingegerd Johansson Box 6132 102 33 Stockholm 08-34 03 10 08-31 13 50 odenplan@resevaruhuset.se RESEVARUHUSET AB att Leena Frantz Box 100 44 121 26 Stockholm-Globen 08-600 40 00 08-600 12 34 globen@resevaruhuset.se RESEVARUHUSET AB att Andrea Atug Box 286 151 24 Södertälje 08-550 397 30 08-550 671 08 sodertalje@resevaruhuset.se ingrid.gustafsson@resevaruhuset.se RESEVARUHUSET AB att Anna Quattrini Box 178 02 118 94 Stockholm 08-644 07 05 08-644 35 04 soder@resevaruhuset.se anna.nordgren@resevaruhuset.se RESEVARUHUSET AB att Ulf Nilsson Box 1995 751 49 Uppsala 018-15 17 30 018-15 17 41 uppsala@resevaruhuset.se RESEVARUHUSET AB att Inga Hillgren Box 7443 103 91 Stockholm 08-587 250 50 08-587 250 10 kundservice@resevaruhuset.se Resfeber att Tarja Välijeesiö Kungsgatan 38, 3 tr 111 35 Stockholm 08-505 786 00 08-505 786 01 bokningen@resfeber.se Resia AB att Jeanette Holmén 405 23 Göteborg 031-63 60 00 031-63 60 05 resia arvika att Tove Kling Kyrkogatan 34 671 31 0570-387 10 0570-387 15 arvika@resia.se resia bollnäs att Madeleine Ökvist Box 164 821 21 0278-274 90 0278-274 99 bollnas@resia.se RESEVARUHUSET AB resia alingsås resia bergvik att Jonas Thylen att Maria Andersson att Marie Svensson Box 2210 Box 663 Obs Bergvik, Frykmans väg 1 403 14 441 18 653 46 Göteborg 031-17 49 60 Alingsås 0322-66 59 60 Karlstad 054-55 66 00 Arvika Bollnäs 031-13 28 46 0322-66 59 69 054-55 66 05 goteborg@resevaruhuset.se 503 06 Borås 033-22 90 50 033-12 85 95 resia eskilstuna att Mia Cangren Drottninggatan 7 632 20 Eskilstuna 016-51 00 35 016-15 00 39 eskilstuna@resia.se resia falun att Lena Lasses Stora Torget 791 71 Falun 023-934 34 023-934 30 falun@resia.se resia finspång att Helena Johansson Box 110 612 23 Finspång 0122-239 60 0122-239 69 finspang@resia.se 44 404 23 Göteborg 031-80 04 00 031-15 53 34 bo.ingelshed@resevaruhuset.se inga.hillgren@resevaruhuset.se city@resevaruhuset.se eva.enander@resfeber.se lenwen@mail.resfeber.se tarja@resfeber.se Maria.Andersson@resia.se Kent.Dahlen@resia.se anders.gaskeby@resia.se elisabeth.svensson@resia.se annelie.larsson@resia.se borp@resia.se bora@resia.se marie.henning@resia.se carin.olausson@resia.se Margareta.Hogenberg@resia.se Box 95 Box 11105 ulrika.olofsson@resevaruhuset.se ulf.nilsson@resevaruhuset.se hans.liljeholm@resevaruhuset.se bergvik@resia.se att Kent Dahlén att Ulrica Björn jonas.thylen@resevaruhuset.se jeanette.holmen@resia.se alingsas@resia.se resia borås resia göteborg leena.frantz@resevaruhuset.se liselotte.runebert@resevaruhuset.se kerstin.aruhn@resevaruhuset.se affars.globen@resevaruhuset.se hanna.israelsson@resia.se lena.lasses@resia.se marie.klintman@resia.se rita.eresjo@resia.se gotostrahamngatan@resia.se 45 guj.carlstrom@resia.se Name To Address Postal nr City Phone Fax Email att Magnus Tollbom Box 383 301 09 Halmstad 035-10 42 80 035-10 42 88 halmstad@resia.se Box 115 281 22 Hässleholm 0451-495 40 0451-891 65 hassleholm@resia.se Box 287 391 23 Kalmar 0480-45 64 40 0480-45 64 54 kalmar@resia.se resia göteborg att Jan Bodén resia helsingborg att Markus Sjöstrand Box 1004 resia jönköping att Annelie Boman Box 34 resia karlstad att Ulla Banell resia kristianstad resia kumla resia halmstad resia hässleholm resia kalmar resia katrineholm Box 1114 405 23 pia.wegner@resia.se helsingborg@resia.se markus.sjoestrand@resia.se greger.israelsson@resia.se Jönköping Hamngatan 26 652 25 Karlstad 054-10 24 20 054-10 24 22 0150-727 59 katrineholm@resia.se att Lena Stadler Östra Storgatan 26 291 31 Kristianstad 044-20 82 75 044-20 82 79 kristianstad@resia.se att Lars Sonnerstedt Box 1014 692 30 Kumla 019-57 92 35 019-57 92 37 kumla@resia.se att Åsa Måård att Anne Hofstedt Fredsgatan 21 641 30 Kungsmässan 434 38 resia lerum att Guj Carlström Box 213 443 25 att Charlotte Rosengren Järnvägsgatan 25 261 32 Katrineholm Kungsbacka Landskrona Lerum 036-34 49 40 0150-727 50 042-12 05 05 Extra email gota@resia.se 551 12 att Magnus Bexell 042-12 05 00 031-61 98 40 Helsingborg att Linda Edsand resia lidköping 031-61 98 50 251 10 resia kungsbacka resia landskrona Göteborg 036-34 49 45 jonkoping@resia.se 0300-56 66 15 kungsbacka@resia.se 0302-170 80 0302-168 88 lerum@resia.se 0418-280 85 landskrona@resia.se att Camilla Sandelius Box 2063 531 02 Lidköping 0510-220 05 0510-54 50 46 lidkoping@resia.se resia linköping att Eva Gavatin Box 226 581 02 Linköping 013-35 65 00 013-35 65 15 linkoping@resia.se resia ljungby att Fredrik Koch Box 182 341 23 Ljungby 0372-253 35 0372-253 37 ljungby@resia.se resia lycksele att Eva Björmsjö Korpstigen 1 941 42 Lycksele 0950-275 90 0950-275 99 lycksele@resia.se resia lysekil att Birgitta Tovle Box 33 453 21 Lysekil 0523-140 00 0523-189 39 lysekil@resia.se resia malmö att Anneli Thörn Box 4083 203 11 Malmö 040-10 11 70 040-10 11 77 malmo@resia.se resia motala att Lotta Söderström Kungsgatan 8 591 30 Motala 0141-22 85 50 0141-22 85 59 motala@resia.se resia norrköping att Maria Linde Drottninggatan 40 602 24 Norrköping 011-19 70 10 011-19 70 19 norrkoping@resia.se resia nyköping att Lilianne Santo Box 120 611 23 Nyköping 0155-20 22 80 0155-20 22 85 nykoping@resia.se resia skellefteå att Maria Johansson Box 42 931 21 Skellefteå 0910-71 12 00 0910-71 12 19 skelleftea@resia.se resia skövde att Bodil Sörman Storgatan 20 541 30 Skövde 0500-46 98 98 0500-46 98 95 skovde@resia.se att Inger Bergermo Box 1038 444 26 Stenungsund 0303-72 99 50 0303-72 99 89 stenungsund@resia.se att Åsa Blomqvist Sveavägen 16 111 57 Stockholm 08-402 68 20 08-402 68 21 stosveavagen@resia.se att Anders Andersson Box 276 461 26 Trollhättan 0520-391 61 0520-381 95 trollhattan@resia.se resia stenungsund resia stockholm affärs att Anders Ramkloo resia strängnäs att Merja Lönnfors resia uddevalla att Henrik Fredriksson Box 102 451 30 Uddevalla 0522-937 80 0522-937 75 uddevalla@resia.se resia ulricehamn att Eva Jacobsson Storgatan 15 523 30 Ulricehamn 0321-53 09 50 0321-53 09 59 ulricehamn@resia.se resia umeå att Susanne Renkonen Rådhusesplanaden 2 903 28 Umeå 090-70 60 60 090-71 23 05 umea@resia.se resia uppsala att Malin Berggren Box 1923 751 49 Uppsala 018-15 51 45 018-15 07 01 uppsala@resia.se resia stockholm sveavägen resia trollhättan resia upplands väsby att Eva Drugge 46 Box 623 Trädgårdsgatan 7 Box 87 101 32 645 31 194 22 Stockholm Strängnäs Upplands Väsby 08-402 68 40 0152-227 35 08-594 112 55 08-402 68 49 0152-227 39 08-594 112 59 lilian.senntoft@resia.se karlstad@resia.se 0300-56 66 20 0418-280 80 magnus.tollbom@resia.se stoa@resia.se jessica.jeppsson@resia.se lena.stadler@resia.se malin.ivarsson@resia.se lars.sonnerstedt@resia.se cecilie.wennerberg@resia.se roy.lindhout@resia.se linp@resia.se lina@resia.se ling@resia.se susanna.rylander@resia.se berith.johansson@resia.se eva.bjormsjo@resia.se birgitta.johnsson@resia.se catarina.thorvaldsson@resia.se jenny.hansson@resia.se birgitta.tovle@resia.se Lotta.Soderstrom@resia.se lotta.simonsson@resia.se maria.scheppner@resia.se monia.glimner@resia.se Lilianne.Santo@resia.se anki.sognefors@resia.se bodil.sorman@resia.se carin.garden@resia.se sofia.stenbrink@resia.se Inger.Bergermo@resia.se anders.ramkloo@resia.se strangnas@resia.se uvyp@resia.se 47 ingela.sohlberg@resia.se johanna.widmann@resia.se henrik.fredriksson@resia.se jennifer.larsson@resia.se helen.kaburek@resia.se eva.jacobsson@resia.se Name resia varberg To att Ewa Janko Address Box 115 Postal nr 432 23 City Varberg Phone 0340-825 60 Fax 0340-825 65 Email Extra email bernt-olof.ingelsten@resia.se dan.persson@resia.se tomas.feurst@resia.se ake.farwing@resia.se varberg@resia.se resia värnamo att Åke Farving Box 210 331 22 Värnamo 0370-30 05 30 0370-30 05 39 varnamo@resia.se resia västerås att Catharina Roglert Hantverkargatan 2, Sigmatorget 722 15 Västerås 021-120 120 021-41 94 00 vasteras@resia.se resia växjö att Aurore Bängs Klostergatan 8 352 30 Växjö 0470-59 20 00 0470-59 20 01 vaxjo@resia.se 831 31 Östersund 063-14 15 50 063-14 15 64 ostersund@resia.se resia örebro att Eva Axelsson Box 13 701 40 Resman i Falun AB att Yvonne Sundin Box 1095 791 10 resia östersund Resman Uppsala AB Respartner AB att Anders Andersson Prästgatan 27 Örebro Falun 019-611 40 00 023-184 25 Uppsala 018-15 52 75 018-15 52 85 resman@resman-uppsala.se att Per Nordström Box 1191 262 23 Ängelholm 0431-240 00 0431-240 09 respartner@respartner.se fatima.evesson@respartner.se cecilia.troedsson@respartner.se waike.raag@respartner.se kenth.gustavsson@respartner.se veronica.mutas@respartner.se astorp@respartner.se maritha.johansson@respartner.se erling.karlhager@respartner.se camilla.nojdh@respartner.se linda.aberg@respartner.se 265 21 Åstorp 042 - 648 50 resZander AB att Jonas Sturzenbecker Box 4123 390 04 Kalmar 0480-41 15 60 REvent Golfresor/Konferenser AB att Elisabeth Viggeborn Risbecker International att Pauline Risbecker Kim Box 5128 102 43 RL Resor Rysslandsresor Estlandsresor att Natasha Andersson Valhallavägen 49 114 22 RL-Resor info@resman.se 753 21 Box 1 Ritchie Travel Group orebro@resia.se Klostergatan 10 att Maritha Johansson Rex Travel 023-233 88 0480-47 66 30 info@reszander.se att Refaat Ezeldin Storgatan 9 972 38 Luleå 0920-22 31 41 0920-22 31 60 info@retravel.se att Mats Skagerlind Maria Bangata 4 118 63 Stockholm 08-556 086 80 08-669 86 81 info@rextravel.se mats.skagerlind@rextravel.se 102 14 Stockholm 08-665 10 00 08-660 88 00 info@ritchietravel.se richard@ritchietravel.se 104 32 Stockholm 08-458 99 70 070-55 777 52 rlresor@telia.com 112 40 Stockholm 08-650 27 30 att Richard M. Mühlrad Köpmangatan 34 Box 55624 Box 190 13 831 30 Östersund Stockholm Stockholm 08-21 47 07 08-458 99 70 08-24 03 80 070-557 77 52 info@risbecker.se rlresor@telia.com 116 91 SABRA TOURS AB att Andreas Körösi Box 5245 102 45 294 93 Sölvesborg 0454-465 60 0454-465 60 info@sallingresor.se Saltour AB - Saltsjöbadens Resebyrå att Per Ingels Box 64 133 21 Saltsjöbaden 08-505 880 10 08-505 880 99 info@saltour.se Scanworld AB att Jenny Almén Linn Drottninggatan 69 411 07 Göteborg 031-61 00 10 031-61 00 15 goteborg@scanworld.se Scanworld AB att Pierre Sandström Box 6086 171 06 Solna 08-475 00 00 08-475 00 15 thomas.palmer@scanworld.se Scanworld Travelpartner AB att Magnus Lundin Magnus Ladulåsgatan 63A 118 27 Stockholm 08-505 504 00 08-505 504 99 resor@travelpartner.se Seat24 Travel AB att Marléne Wallberg Box 1340 751 43 Uppsala 018-67 78 80 018-67 78 85 Sallingresor AB att Ulf Salling Vadholmsvägen 1402 Stockholm 08-522 03 900 Select Travel AB att Jeanette Paulsson Box 7625 103 94 Stockholm 08-678 15 15 SERVICERESOR AB att Erling Bergkvist Box 198 681 24 Kristinehamn 0550-825 00 Skytours Scandinavia att Christian Seiberlich Box 1113 131 26 Nacka Strand 08-5224 7820 48 08-442 18 86 info@revent.nu Box 4618 Fridhemsgatan 38 08-442 18 80 063-12 97 60 att Bo Gustafson att Antony Stockholm 063 - 431 63 RTG Travel Invest AB Saanda Travel Agency charlotte.hast@resia.se jenny.danielsson@resia.se catharina.roglert@resia.se att Folke Skoog Respartner i Åstorp AB ReTravel 019-10 51 58 Ewa.Janko@resia.se 08-522 03 910 rtg@travelinvest.se adiwa@saanda.com info@sabratours.se per.ingels@saltour.se lilleba.lagerback@saltour.se inger.nordberg@saltour.se jenny.almen-linn@scanworld.se pierre.sandstrom@scanworld.se anne.wikholm@scanworld.se thomas.palmer@scanworld.se thomas.melen@scanworld.se magnus@travelpartner.se mats@travelpartner.se camilla@travelpartner.se ralph.axelson@seat24.se marlene.wallberg@seat24.se 08-678 15 11 info@selecttravel.se inga.rosen@selecttravel.se ulf.almhagen@selecttravel.se jens@sembo.se goran@sembo.se 08-58787 2514 customerservice@skytours.se rs@skytours.se pia@smartcityshopping.se 49 Name To Address Postal nr City Phone Fax Email SN Resor AB att Britt-Inger Söderberg Box 233 962 26 Jokkmokk 0971-58 222 0971-58 040 info@snr.se Special Resebyrån Göran Jonsson AB att Göran Jonsson Box 184 645 23 Strängnäs 0152-211 12 0152-166 16 Special Travel Scandinavia AB att Ursula Melin Idungatan 1B 113 45 Stockholm 08-31 26 35 08-31 76 39 SPORTRESOR att Peter Johnson Kyrkogatan 48 411 08 Göteborg 031-60 03 00 Spectrum Scandinavia AB Sports International AB att Andy Sleight att VD Box 190 31 Box 101 52 104 32 Stockholm 08-441 89 00 0300-706 50 info@sportsinternational.se 751 43 Uppsala Lund 046-211 71 80 046-13 43 66 Box 223 13 104 22 Stockholm 08-545 552 80 08-545 552 90 att Morgan Rosenberg S:t Olofsgatan 11 753 21 Uppsala 018-60 10 00 018-60 10 01 STA Travel att Kristina Mårtensson Kungsgatan 17 411 19 Stockholms Specialresor i Danderyd att Henrik Jonsson Svärdvägen 13 182 33 Box 225 59 104 22 STA Travel att Kristian Ohlsson Knut den Stores gata 5 222 21 STA Travel att Staffan Landberg STA Travel SRG online Travel STA Travel Stockholms Specialresor AB att Björn Bigander att Morgan Rosenberg att Mats Loqvist STS Flygresebyrå att Margaretha Engström Stureplans Affärsresebyrå att Anders Sätermo Style Scandinavia AB att Carl Berg Sun Jet Resor att Jan Grundström Sunnergrens AB att Allan Sunnergren Box 1340 Kungsgatan 30 Rådmansgatan 56 Kyrkogatan 48, NK-huset Box 55624 Box 3281 Tomtebogatan 8 Lindåsa Gård Karstorp 111 35 Stockholm Stockholm Göteborg 0300-720 95 andy@spectrum.se Kungsbacka att Patrik Yderberg 08-545 535 40 018-67 78 80 08-545 266 66 031-60 68 30 08-545 535 49 018-67 78 85 08-545 258 48 031-60 68 38 info@sportresor.se info@springtime.se lund@statravel.se uppsala@statravel.se 08-545 450 00 08-34 15 19 travel@stospec.se 411 08 Göteborg 031-600 357 031-600 425 sts.flygresebyra@sts.se 102 14 Stockholm 08-665 10 00 08-665 09 49 boka@stureplans.se 103 65 Stockholm 08-22 33 80 269 42 Båstad 0431-752 69 113 39 Stockholm 08-758 40 80 08-30 19 80 katarina.lundgren@statravel.se martin.strandberg@statravel.se goteborg@statravel.se Stockholm 08-622 29 70 online@supersavertravel.se stockholm@statravel.se 113 60 Danderyd johan.arlock@solresor.se tina.malmberg@solresor.se anders.hagert@solresor.se specialtravel@comhem.se 08-673 55 24 434 22 Springtime Resor AB Extra email danderyd@stospec.se carl.berg@style.se kontakt@sunjet.se 0431-752 68 allan.sunnergren@lindasagard.se Svanbergs Resebyrå Eftr AB att Anneli Nordmark Stora Torget 11 521 42 Falköping 0515-77 64 35 0515-77 64 39 info@svanbergsresebyra.se Svenska Expertresor AB att Monica Westerberg-Karsegård Stureplatsen 3 411 39 Göteborg 031-81 51 30 031-81 42 99 info@svenskaexpertresor.se anneli@svanbergsresebyra.se linda@svanbergsresebyra.se jenny@svanbergsresebyra.se lotti.hallstrom@swansons.se irina@sweagent.se Svenska Hälsoresor att Tommy Axelsson Bölse 424 311 98 Glommen 0346-233 40 001-603 368 0087 tommy@halsoresa.se Svenska Lloyd Resebyrå AB att Lars Karlsson Box 11277 404 26 131 31 Göteborg Nacka 031-80 60 45 08-23 19 90 031-15 40 38 info@svenskalloyd.se lars@svenskalloyd.se Svenska ReseBolaget i Göteborg att Jonas Forsberg Hedåsgatan 3 412 53 Göteborg 031-704 24 00 031-704 24 19 info.goteborg@resebolaget.se Svenska ReseBolaget i Halmstad AB att Paul Svensson Tyghusgatan 2 302 32 Halmstad 035-16 05 00 035-16 05 19 info.halmstad@resebolaget.se anna.jaenson@resebolaget.se jonas.forsberg@resebolaget.se annika.bjernborn@resebolaget.se annika.carlsson@resebolaget.se Svenska ReseBolaget i Karlskoga AB att Velta Ciparsons Box 31 691 21 Karlskoga 0586-72 10 50 0586-72 10 69 info.karlskoga@resebolaget.se Svenska ReseBolaget i Kungälv AB att Jan Petersson Box 303 442 10 Kungälv 0303-20 60 00 0303-20 60 10 info.kungalv@resebolaget.se att Per Funke Box 253 771 25 Ludvika 0240-59 48 00 0240-59 48 19 info.ludvika@resebolaget.se SWETRAVEL HK att Hans Nohrenius Kammakargatan 47, 1tr 111 24 Stockholm 08-411 15 90 08-411 15 95 info@swetravel.se Sydresor AB att Henrik Mathisen Box 16 343 21 Älmhult 0476-714 15 0476-155 95 info@sydresor.se Svenska Kulturresor AB Svenska Musikresor AB Svenska ReseBolaget i Ludvika AB Svenska ReseBolaget i Säffle AB Swift Stockholms Specialresor AB att Yvonne Cronström att Arne Tyrén att Britt-Marie Gustavsson att Bo Bexell 50 Davidshallsgatan 21 Finnbodavägen 2 Box 43 Box 195 05 211 45 661 21 104 32 Malmö Säffle Stockholm 040-10 35 70 0533-148 90 08-442 90 60 040-30 33 45 08-24 10 03 0533-169 71 08-612 20 15 info@kulturresor.se svenska.musikresor@telia.com info.saffle@resebolaget.se swift@swifttravel.se 51 christina.tjus@resebolaget.se maria.stalhammar@resebolaget.se eva.lundmark@resebolaget.se marie.holmberg@resebolaget.se affarsresor@resebolaget.se jan.petersson@resebolaget.se catharina.halvardsson@resebolaget.se hans.n@swetravel.se Name To Address Postal nr City Phone Fax Email Extra email att Maria Storli Box 2070 191 02 Sollentuna 08-564 620 80 Hantverkaregatan 2 641 30 Katrineholm 0150-501 05 citysol@solvesborgsresebyra.nu maria@sallskapsresor.se att Bertil Wåhlin 0456-102 46 info@sallskapsresor.se Sörmlands Resebyrå KB 0456-131 31 08-96 75 65 T.A. Travel AB att Torsten Anderson Sibyllegatan 49 114 42 Stockholm 08-665 60 80 08-665 00 64 info@tatravel.nu Tailor Events AB att VD Sturegatan 48 114 36 Stockholm 08-5000 50 80 08-5000 50 88 sales@tailorevents.com Stockholm 08-23 34 50 08-755 63 23 info@tematoscana.se 0563-54 02 74 0563-270 65 info@thaiholiday.se Sydresor AB Sällskapsresor Sölvesborgs Resebyrå, Citysol att Henrik Mathisen att Karin Bengtsson Ö. Järnvägsgatan 3 Repslagaregatan 2 283 41 294 31 Osby Sölvesborg TEMA att Pamela Nordqvist Söder Mälarstrand 27 117 85 Stockholm Tematours att Cia Fredriksson Rådhustorget 3 261 31 Landskrona The Travel Gallery AB att Marianne Svensson Box 8228 200 41 Malmö Tema Toscana AB ThaiHoliday Thomas Cook Northern Europe AB/VING att Astrid Högström att Thore Björn Box 2221 Box 177 103 15 683 24 Hagfors 0479-125 30 08-720 72 00 0418-170 80 040-93 17 70 0479-153 95 0150-120 95 08-668 67 70 040-18 62 30 osby@sydresor.se sormres@swetravel.se cia@tematours.se info@travelgallery.se att Susanne Krutrök Rålambsvägen 17 105 20 Stockholm 08-555 132 00 08-618 24 55 koncern@thomascook.se Ticket AB att Ann Christine Skogqvist 781 70 Borlänge 0243-159 05 0243-863 65 0243-15905@ticket.se Ticket AB att Marita Matikainen Kupolen Norra Entrén, Kupolen 43 Box 140 33 503 15 630 14 Borås 033-14 19 00 033-14 19 25 033-141900@ticket.se Ticket AB att Mikaela Naess Markustorget 1 Box 567 774 30 Avesta Ticket AB att Kerstin Thessén Ticket AB att Mats Jonsson Ticket AB att Ulla Bengtsson Östra Hamngatan 35 411 10 Göteborg Ticket AB att Pernilla Frank Drottninggatan 38 251 21 Ticket AB att Göran Nilsson Box 342 Ticket AB att Katarina Grönblad Ticket AB 0226-580 60 016-517155@ticket.se 023-160 45 023-19590@ticket.se 031-17 68 60 031-711 32 36 031-176860@ticket.se Helsingborg 042-18 36 30 042-18 08 64 042-183630@ticket.se 391 23 Kalmar 0480-190 01 0480-132 52 0480-19001@ticket.se Ö Storgatan 26 C 291 31 Kristianstad 044-21 59 20 044-10 18 78 044-215920@ticket.se att Ulla Keresturi Box 349 581 03 Linköping 013-14 63 20 013-10 53 37 013-146320@ticket.se Ticket AB att Anna Karin Jellnefelt Box 196 971 06 Luleå 0920-21 11 80 0920-106 21 0920-211180@ticket.se Ticket AB att Nicklas Lindersson Box 48 123 21 Farsta 08-400 050 10 08-508 548 99 08-40005010@ticket.se Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB 016-51 71 55 Falun 023-195 90 0226-58060@ticket.se 016-12 52 45 Ticket AB Eskilstuna 0226-525 58 att Ulla Lindell Hammar Box 273 311 23 Falkenberg att Lena Berglund Box 1164 801 35 Gävle att Gunilla Törner att Magnus Christersson att Lena Hällström att Carina Lindberg att Ann-Sofie Ahlvar att Anette Andersson att Marina Nilsson att Christina Wrenert-Berggren att Diddi Norinder Åsgatan 29 Köpmansgatan 2 Box 205 Box 167 Box 155 Svedeng. Godstorn A Box 1115 Box 4200 Per Albin Hanssons v 40, Mobilia Köpcentrum Box 1051 791 71 302 42 551 14 651 05 731 24 581 28 221 04 Halmstad Jönköping Karlstad Köping Linköping Lund 0346-810 90 0346-595 92 026-10 73 70 026-10 56 13 035-21 92 90 036-71 83 30 054-15 65 70 0221-249 00 013-13 00 60 035-14 86 40 036-12 40 44 054-18 13 63 0221-208 61 013-14 64 50 046-14 04 00 046-13 96 83 0346-81090@ticket.se 026-107370@ticket.se 035-219290@ticket.se 0221-24900@ticket.se 013-130060@ticket.se 046-140400@ticket.se 203 13 Malmö 040-611 40 25 040-30 21 95 040-6114025@ticket.se 214 32 Malmö 040-712 10 040-30 01 33 040-71210@ticket.se 600 40 Norrköping 011-18 03 05 011-16 60 82 011-180305@ticket.se Rådmansgatan 7 733 30 Sala 0224-160 10 0224-184 55 0224-16010@ticket.se Ticket AB att Helén Börjesson Box 162 541 24 Skövde 0500-41 75 15 0500-48 25 84 0500-417515@ticket.se Ticket AB att Monica Sundell Box 114 826 23 Söderhamn 0270-414 65 0270-179 37 0270-41465@ticket.se Ticket AB att Cecilia Werkelin Ticket AB Ticket AB Ticket AB att Catarina Kristmansson Box 337 Storgatan 10 931,223 Skellefteå 852 30 Sundsvall 0910-880 70 0910-394 57 060-15 00 50 060-15 00 51 0910-88070@ticket.se 060-150050@ticket.se att Renee Andersson Box 160 151 22 Södertälje 08-400 051 30 08-550 351 91 08-40005130@ticket.se att Susanne Håman Box 286 451 17 Uddevalla 0522-145 59 0522-109 58 0522-14555@ticket.se 52 Box 129 183 22 Täby 08-400 051 40 08-756 66 06 lisa.nilsson@ticket.se ulla.bengtsson@ticket.se 054-156570@ticket.se att Helen Hildén att Anette Strömqvist niklas.zhovnartsuk@mytravel.se 036-718330@ticket.se Ticket AB Ticket AB mona@tatravel.nu birgitta@tatravel.nu torsten@tatravel.nu marie@tatravel.nu 08-40005140@ticket.se 53 Charlotte.Ornsjo@ticket.se nicklas.lindersson@ticket.se diddi.norinder@ticket.se Name To Address Postal nr City Phone Fax Email Ticket AB att Ingela Svensson Box 1953 751 49 Uppsala 018-12 54 10 018-12 46 49 018-125410@ticket.se Ticket AB att Maria Wetterholm Box 104 331 21 Värnamo 0370-69 11 00 0370-464 41 0370-691100@ticket.se Ticket AB att Annica Vall Ticket AB att Gunilla Larsson Ticket AB att Barbro Nylander Ticket AB att Christina Andersson Ticket AB att Georg Botos Ticket AB att Somba Bajram Ticket AB att Marika Johansson Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB Ticket AB att Moni Karlsson att Camilla Åslund att Charlotte Agné Box 196 Box 94 Box 38 Box 42 Västra Frölunda 021-41 00 70 031-49 88 40 08-87 88 11 021-14 20 71 031-47 07 20 090-122125@ticket.se 021-410070@ticket.se 031-498840@ticket.se 0470-470 30 0470-537 89 0470-47030@ticket.se att Gennaro Di Mattia Box 324 701 46 Örebro 019-10 90 90 019-611 39 18 019-109090@ticket.se att Ulf Spjut Box 240 831 23 Östersund 063-13 40 50 063-13 70 11 063-134050@ticket.se att Monica Sundell att Gunilla Törner att Catharina Svahn att Barbro Lund Järnvägsgatan 7 Box 435 262 32 891 33 Ängelholm Örnsköldsvik 0431-176 87 0660-843 70 0431-131 96 0660-829 34 0431-17075@ticket.se 0660-84370@ticket.se Box 20174 104 60 Stockholm 08-400 050 60 08-644 09 10 08-40005060@ticket.se Box 3515 103 69 Stockholm 08-400 051 10 08-10 85 15 08-40005110@ticket.se Box 146 Box 332 Box 1150 824 23 260 36 171 23 Hudiksvall Väla Solna 0650-170 90 0650-172 25 0650-17090@ticket.se 042-20 58 00 042-20 53 11 042-205800@ticket.se 08-400 050 50 08-730 20 90 08-40005050@ticket.se Box 4200 131 04 Nacka 08-400 050 20 08-716 57 75 08-40005020@ticket.se Box 310 811 23 Sandviken 026-66 38 00 026-25 18 90 026-663800@ticket.se Box 220 30 Burlöv Center, Kronetorpsvägen 2 Box 215 Ticket AB att Marie Lind Ticket AB, Internet att Alexandra Anstrell Ticket Affärsresor, Group & Congress att Dick Lidman Ticket Affärsresor, Linköping att Mikael Malmström att Bernt Roger Eliassen Box 531 88 Ticket Affärsresor, Malmö att Ulf Lindqvist Ticket Affärsresor, Sandviken att Joar af Klintberg MEDEON Per Albin Hansson väg 41 Ticket Affärsresor, Stockholm Ticket Affärsresor, Västerås Uppsala 018-16 93 70 018-26 00 80 018-169370@ticket.se 232 37 Arlöv 040-53 95 40 040-53 95 90 040-539540@ticket.se 281 22 Hässleholm 0451-124 00 0451-495 15 0451-12400@ticket.se 019-16 66 00 019-22 33 32 019-166600@ticket.se 08-585 747 00 08-585 747 99 info.affarsresor@ticket.se 191 21 Sollentuna 08-35 90 80 Box 151 131 08 Stockholm 08-400 051 80 Svetsarvägen 10 171 41 Solna groups@ticket.se Ingrid.Ericson@ticket.se 581 05 Linköping 031-708 38 50 08-585 746 97 Box 444 Göteborg 08-585 746 10 013-37 41 00 013-37 41 29 linkoping.affarsresor@ticket.se mikael.malmstroem@ticket.se 205 12 Malmö 040-32 13 90 040-32 13 96 malmo.affarsresor@ticket.se Storgatan 2B 811 81 Sandviken 026-24 84 50 026-24 84 59 sandvik@ticket.se att AnnaCarin Lindberg Svetsarvägen 10 171 41 Solna 08-585 746 00 08-585 746 98 stockholm.affarsresor@ticket.se att Joar af Klintberg Mailbox 10081 721 10 Västerås 021-40 46 00 021-40 46 99 vasteras.affarsresor@ticket.se att Peter Skagmark att Tommy Nordin Box 56 750 22 Box 1090 Svetsarvägen 10 700 10 171 41 400 15 Örebro Solna 08-96 13 35 08-22 59 40 031-708 38 69 08-40005040@ticket.se 08-40005180@ticket.se goteborg.affarsresor@ticket.se att Dick Lidman Box 444 581 05 Linköping 013-37 41 00 013-37 41 29 congress@ticket.se Ticket Travel Group AB Huvudkontor att Marie Johansson Box 151 131 08 Nacka 08-702 66 00 08-642 20 80 ticket@ticket.se Tidsresan att Kristina Svensson Brahegatan 56 114 37 Stockholm 08-667 66 71 08-662 74 70 tidsresan@jada.se Tigris Resebyrå att Jack Youssef Bråddgatan 19 602 22 Norrköping 011-12 62 28 011-10 79 09 info@tigrisresor.se att Thomas Wälimaa Fabriksvägen 5 957 31 Övertorneå 0927-100 41 0927-771 66 Tierps Resebyrå att Birgitta Bergman Tingsryd Resebyrå att Ulf Ander Torsby Resebyrå KB att Monica Stüffe Tornedalen Reser AB Extra email 08-40005160@ticket.se Växjö att Nils Erik Argus Ticket Group & Congress 421 21 Västerås 08-400 051 60 090-13 45 16 351 06 Ticket AB Ticket Affärsresor, Göteborg 721 04 Vällingby 090-12 21 25 Box 517 att Ulrika Blömer Ticket Affärsresor AB 162 12 Umeå att Johanna Norrman Ticket AB Ticket AB 901 05 54 Box 76 Järnvägsgatan 18 Tingshusgatan 5D 815 22 362 30 685 30 Tierp Tingsryd Torsby 0293-135 54 0477-300 85 0560-104 48 0293-716 43 info@tierpsresebyra.se 0477-300 86 info@tingsryd-resebyra.se 0560-122 17 monica@torsbybuss.se tomas@reser.nu 55 soren.bergstedt@ticket.se affarsresor30@ticket.se affarsresor50@ticket.se affarsresor70@ticket.se groups@ticket.se martin.durnik@ticket.se marie.johansson@ticket.se grupper@ticket.se johan.rejhagen@ticket.se elisabet.lanz@ticket.se Name To Address 041-14 30 55 info@tourasia.se Email Extra email 042-17 95 00 042-14 30 55 travel@tourpacific.se Nacka 08-31 19 00 08-31 19 50 info@tourstravel.se lars.jonsson@tourpacific.se emma.bjurbom@tourpacific.se josefin.palmen@tourpacific.se annette.sandqvist@tourpacific.se 112 27 Stockholm 08–669 22 00 08–590 700 60 info@trackers.se Hantverkargatan 44 112 21 Stockholm 08-651 00 50 08-651 51 54 kontakta@transtouring.se att Anders Lindén Box 357 573 24 Tranås 0140-172 64 0140-37 50 60 Travel 2 AB att Veronica Andersson Prästgatan 13 111 29 Stockholm 08-33 30 22 08-30 22 27 info@travel2.se Travel Beyond AB att Helena Andrén Birger Jarlsgatan 22 114 34 Stockholm 08-545 059 50 08-611 19 60 info@travelbeyond.se Travel Connect-Consulting Rolander AB att Inger Nilsson-Rolander Knävångsgatan 15B+ 239 30 Skanör 040-45 84 00 040-45 84 20 inger@travelconnect.se Travel in Style att Natasha J. Flodin Rehnsgatan 8 113 57 Stockholm 08-411 79 76 08-411 79 76 info@travelinstyle.se Tour Pacific Scandinavia AB att Lars Jönsson Box 1090 251 10 Helsingborg Tours & Travel AB att Jan Svanstedt Finntorpsvägen 2 131 36 Trackers att Mats Larsson Kungsholmsgatan 32 TransTouring Production AB att Ann-Christin Schölin Tranås Resebyrå AB Travel Master Sweden AB att Kaj Sätermo att Teresa Persson Box 175 Box 4513 251 10 City att Stefan Nilsson Travel Design AB Box 1090 Postal nr TOUR ASIA 161 26 203 20 Helsingborg Bromma Malmö Phone 042-17 95 05 08-667 85 25 040-661 48 00 Fax 08-704 04 02 040-661 48 48 info@traveldesign.se info@travelmaster.se att J-O Trollsås Box 1396 251 13 Helsingborg 042-37 20 20 042-14 00 90 info@travelpoint.se Travel Point AB att Bo Svanberg Box 555 79 102 04 Stockholm 08-782 90 40 08-662 14 58 bosse@travelpoint.se Travel Service i Göteborg AB att Erik Moralo Heed Kungsports Avenyn 21 411 36 Göteborg 031-13 43 00 031-711 39 80 info@travelservice.se Travel with us att Leif Andersson Piongatan 3 426 68 Västra Frölunda 031-29 56 28 031-29 68 97 info@travelwithus.se Travellink AB att Elisabeth Lindberg Box 1108 172 22 Sundbyberg 08-562 060 00 08-562 060 01 travellink@travellink.se Box 3076 831 03 Östersund 063-18 30 07 063-18 36 07 info@travelmate.se travelMATE Adventure att Patrick Bäck Box 357 573 24 Travelnet Gotland att P A Berglund Österväg 3 621 45 TRAVELNET GROUP AB att Margareta Mühlich Box 55579 102 04 Travelnet Special Tours AB att Chris Fu Box 3477 Travelstart Nordic AB att Carolina Palmqvist Travelstore Scandinavia AB att Andreas Delin att Khan Quayyum Box 1724 Traxx Travel Sweden AB att Helene Zamore Tripp resebyrå att Jenny Lundgren TRAVELNET Umeå Travelways Sweden AB att Anna Wikholm 56 Tranås 0140-37 50 70 0140-37 50 60 info@travelart.se 0498-20 33 60 0498-20 33 90 info@travelnetgotland.se Stockholm 08-662 14 60 08-662 14 58 info@tnn.se 103 69 Stockholm 08-612 82 10 08-612 82 09 090-13 31 74 info@specialtours.net contact@travelnet-umea.com Davidshallsgatan 14 211 43 Malmö 040-690 38 00 040-611 17 78 info@travelstart.se Kungsgatan 48 111 35 751 47 Stockholm Uppsala 08-584 401 01 018-128 128 08-33 20 01 018-128 129 info@travelstore.se info@travelways.se Kungsgatan 33, 7 tr 111 56 Stockholm 0771-400 104 08-21 43 66 info@traxx.se Allégatan 66 503 37 Borås 033-41 62 00 033-10 42 20 boras@trippresebyra.se Box 411 901 08 Umeå 090-13 73 90 europe@tranas-resebyra.se africa@tranas-resebyra.se amerasia@tranas-resebyra.se fares@tranas-resebyra.se jr@travel2.se Travel Point AB TravelArt mats.larsson@trackers.se peter.jonsson@trackers.se ha@travelbeyond.se cat@travelbeyond.se ms@travelbeyond.se kaj@traveldesign.se victoria@travelpoint.se dennis@travelpoint.se janne@travelpoint.se eva@travelpoint.se ulrika@travelpoint.se event@travelservice.se massresor@travelservice.se affarsresor@travelservice.se erik.moralo-heed@travelservice.se patrick.back@travelart.se bodil.mansson@travellink.com ingrid.andersson@travellink.com jessica.castegren@travellink.com inger.harlevi@gtsab.se info@helpdesktravel.se margareta.muhlich@tnn.se lilian.norman@tnn.se anna.hybertz@tnn.se ake.lindell@tnn.se chris@specialtours.net sabina@travelstart.se anna@travelstart.se erik@travelstart.se adde@travelstore.se 57 bjoern@traxx.se helene@traxx.se Name To Tripp Resebyrå AB att Helena Thorell Tripp resebyrå Jönköping att Hans Åhlström Tripp resebyrå Tripp Resebyrå AB Tropical Holidays AB att Susanna Björk Address Norra Hamngatan 36 Repslagaregatan 11 Postal nr 411 06 602 25 City Göteborg Norrköping Phone 031-80 45 00 011-10 29 00 Fax 031-80 28 85 011-10 45 45 Email goteborg@trippresebyra.se norrkoping@trippresebyra.se att Helena Thorell Klostergatan 24 582 23 Linköping 013-14 30 30 013-14 30 31 linkoping@trippresebyra.se att Carina Backman Odengatan 54 113 22 Stockholm 08-751 12 22 08-544 826 11 hanoi.felix@tropicalholidays.se Lantmätargränd 18 553 20 Jönköping 036-16 52 02 036-16 52 06 att Mariann Rehn Box 1423 251 14 Helsingborg 042-13 95 00 042-24 22 20 mail@turretur.se Täby Resebyrå AB att Mona Kågström Box 2019 183 02 Täby 08-792 14 70 08-768 60 83 taby.affars@swetravel.se Unlimited Travel Group AB att Johan Schilow 116 41 Stockholm 08-654 12 60 08-652 54 60 info@unlimitedtravelgroup.se WAPTRAVEL AB att. Bo G. Nilsson 040-45 65 16 040-45 00 43 info@waptravel.se Wescape.com att Andreas Kvarnmalm Skalholmsgatan 2 164 40 Kista 08-633 63 44 08-751 60 32 WHERE 2 Production AB att Charlotte Sverlinger Prästgatan 12, 6 vån 252 24 Helsingborg 042-12 98 98 042-15 98 98 Unlimited Travel Upmarket Travel Vega Resor AB WHERE 2 Production AB WI-Resor AB att Klas Strandberg att Johan Schilow att Anita D. Gustafson att Vesa Hantaniemi att Linnea Johansson att Inga Johansson Långviken 162 Barnängsgatan 60 Barnängsgatan 60 Rådjursstigen 20 B Box 24 Tulegatan 53 Ankdamsgatan 35, 2tr Birger Jarlsgatan 41A 890 51 116 41 433 50 236 21 113 53 171 67 111 45 Långviksmon Stockholm Öjersjö Höllviken Stockholm Solna Stockholm 0662-51 28 10 08-654 12 60 031-98 82 40 08-545 115 50 08-508 600 98 0771-14 30 30 0662-303 04 08-652 54 60 031-98 82 40 info@turistcompaniet.se info@unlimitedtravel.se 08-545 115 51 info@vegaresor.se 08-508 601 98 linnea@where2.se 08-20 86 18 info@wiresor.se Igeldammsgatan 22A 112 49 Stockholm 08-555 237 00 08-555 237 91 info@viatravel.se VIA Travel Göteborg att Peter Skoglund Box 2211 403 30 Göteborg 031-724 55 00 031-724 59 19 got@viatravel.se VIA Travel Stockholm att Katarina Salvert Igeldammsgatan 22A 112 49 VIA Travel Umeå att Maria Thelberg Postgången 34F Umestan Företagspark Hus 2 171 45 903 47 Solna Stockholm Umeå 08-764 70 00 08-764 70 01 090-15 80 80 090-15 80 89 08-555 237 70 hautaniemi@vegaresor.se charlotte@where2.se att Urban Lingmerth att Mats Vahlsten anna.larsson@unlimitedtravel.se goran.tersmeden@unlimitedtravel.se anita.gustafson@upmarkettravel.com VIA Travel VIA Travel Stockholm sanna@trippresebyra.se linda@trippresebyra.se jonkoping@trippresebyra.se Tur & Retur Resebyrå TuristCompaniet AB Extra email urban.lingmerth@viatravel.se susanne.kroon@viatravel.se stockholm1@viatravel.se stockholm2@viatravel.se stockholm3@viatravel.se stockholm3@viatravel.se stockholm3@viatravel.se caroline.bergquist@viatravel.se got2@viatravel.se annica.zanton@viatravel.se solna@viatravel.se mats.vahlsten@viatravel.se umea@viatravel.se karin.martensson@viatravel.com cecilia.neuendorff@viatravel.se karin.eriksson@viatravel.se eva.bjorn@viatravel.se ann.thurfjell@vasbyrb.se anitha.salminen@vasbyrb.se aj@vildmark.se konferens@ving.se camilla@wintravel.se frida@wintravel.se sto.group@viatravel.se VIA Travel Upplands Väsby att Maria Karlström Kanalvägen 7 194 61 Upplands Väsby 08-590 720 50 08-590 883 20 vasby.travel@viatravel.se World Tour Production att Jan Hammarqvist Box 130 27 250 13 Helsingborg 042-15 56 00 042-15 56 14 info@worldtour.se Voyage Specialresor att Gerd Karlsson Västmannagatan 74 113 26 Stockholm 08-24 75 97 08-10 26 48 voyage@telia.com info@worldwidetravel.nu david@worldwidetravel.nu info@vastindienspecialisten.com klas@vastindienspecialisten.com birgitta@vastindienspecialisten.com tina@vastindienspecialisten.com Worldwide Travel att David Taghipaur Hisingsgatan 23 417 03 Göteborg 031-23 23 56 031-23 23 94 Vulkan Resor att Viglundur Gislasson Sofierogatan 3D 412 51 Göteborg 031-46 10 62 VÄSTINDIENSPECIALISTEN att Jenny Hagman Gävlegatan 22 100 31 Stockholm 08-654 92 30 08-650 91 53 XTRAVEL att Eric Asmussen Kommendörsgatan 33 114 58 Stockholm 08-333 669 08-502 102 06 461 60 Ystads Resebyrå att Kerstin Nilsson Box 163 ZAZ Travel att Ayub Dada Lantmannavägen 18, 4tr Örebro Resebyrå AB att Leif Broman Fabriksgatan 54A Äventyrsresor att Peter Sund 58 Hornsgatan 110 271 24 117 26 702 23 Ystad Trollhättan Stockholm Örebro info@xtravel.se 0411-677 50 0411-187 60 ystadres@swetravel.se, info@teambornholm.se 08-556 069 00 08-556 069 14 resor@aventyrsresor.se 0520-107 74 019-10 55 00 0520-42 88 66 019-10 05 55 ayub.dada@hotmail.com leif.broman@orebro-resebyra.se 59 kerstin.n@swetravel.se kerstin@aventyrsresor.se DANISH TOUR OPERATORS SELLING LONG HAUL ASIA 2008 6 DANISH TOUR OPERATORS SELLING LONG HAUL ASIA 2008 Albatros Travel Kuoni Travel Soren Rasmussen, MD Kultorvet 11, 1.sal 1175 København K Tlf:+45 3332 2488 Fax: +45 3332 0780 info@albatros-travel.dk Kristian Helner Nørrebrogade 10 2200 København N Tlf:+45 3520 1000 Fax:+45 3520 1189 gkm@kuoni.dk Billetkontoret DSB Rejsebureau Ny Kongensgade 18 1557 København V Tlf:+45 3333 7766 Fax: +45 3332 7368 Henriette.olesen@billetkontoret.dk Att.: Niels Kristensen Jernbanepladsen 47 2800 Lyngby lynferie@dsb.dk FDM Travel Brandstrup Travels Firskovvej 32 Postboks 500 2800 Lyngby rejs@fdm.dk Gl. Kongevej 87 1850 Frederiksberg C Tlf: +45 3322 4040 Fax: +45 3322 5800 mail@brandstrup-travels.dk FDM Travel Inger Knudsen Blegdamsvej 11 A 1620 København V Tlf:+45 3543 0200 Fax: +45 3543 2563 kobenhavn@fdm.dk Check Point Travel & Tours Frederiksgade 45 8000 Århus C Tlf: +45 8613 7744 frank.jacobsen@checkpointtravel.dk Denmark Gateways Att.: Josh Wald Vester Farimagsgade 3,3.sal 1606 København V josh@gateways.dk Dania Rejser Lyngby Hovedgade 47 2800 Lyngby Tlf:+ 4528 0280 Fax:+ 4528 0281 dania@dania-travel.dk 60 Gislev Rejser A/S Jysk Rejsebureau Ørbækvej 12 5854 Gislev Tlf+45 6229 1210 Fax: +45 6229 1249 gislev@gislev-rejser.dk Skt. Olofsgade 2-4 Tel: +45 8618 2488 Fax: +45 8618 5717 aarhus@jysk-rejsebureau.dk Kultur Rejser Hannibal – Marc PoloTours Nyggi Aggernæs Holger Danskes Vej 1 3000 Helsingør Tlf. +45 49216230 nyggi@kulturrejser.dk Birgitte Willumsen Søndergade 10-12 8000 Århus C Tlf+45 8676 0099 Fax: +45 8676 0400 willumsen@marcopolo.dk Livingstone Safari Carsten Mejlgaard Bernstorffsvej 140 2900 Hellerup Tlf:+45 3316 1916 Fax: +45 3316 1917 safari@livingstone.dk Helsinge Rejsebureau Frederiksborgvej 4 3200 Helsinge Tlf: +45 4879 3366 Fax:+45 4879 3111 info@helsinge-rbu.dk My Travel InterTravel Att.: Michael Nansensgade 1366 København K michael.jensen@mytravel.dk June Nielsen Frederiksholms Kanal 2 1220 København K Tlf: +45 3315 0077 Fax: +45 3315 6018 june@inter-travel.dk Net Travel Service Vester Voldgade 94 1552 København K Tlf:+45 3345 4000 Fax: +45 3345 4001 info@nettravel.dk INDIGO Travel Torben Simonsen, Production Gl.Torv4, 1 sal 4200 Slagelse Denmark Tlf: +45 70 23 07 33 fax: +45 58 53 26 02 ts@indigorejser.dk Nyhavn Rejser Niels Johansen Nyhavn 12 1051 København K Tlf:+45 3332 0320 Fax: +45 3315 1024 travel@nyhavn.dk 61 Profil Rejser Singapore Airlines Birgitte Christensen, Production Gl. Kongevej 3-5 1610 København V Tlf:+45 7733 5536 Fax: +45 7733 5551 bich@profil-rejser.dk Denmark Allan Hoffery Nyropsgade 47 1602 København V Tlf:+45 3311 0011 Fax: +45 3332 7071 info@singapore-airlines.dk Thai Airways Intl. PEACOCK Travel Flemming Sonne Rådhuspladsen 16 1550 København V Tlf:+45 3375 0110 Fax:+45 3393 6106 fs@thai-airways.dk Hans Henrik Obel, Partner Hellerupsvej 56 DK.2900 Hellerup Copenhagen obel@peacocktravel.dk Tel: 0045 39 618 618 Fax: 0045 39 618 619 Denmark Top Tours Att.: Martin Bisp Faksevej 2 A 4654 Fakse Ladeplads martin@toptours.dk Rejsefeber Vesterbrogade 148 Bygning 9 1620 København V dorthe.elkjaer@travelocitynordic.com Travellink Att.: Rikke Kvist Bredgade 36 B 1260 København K Tlf:+45 3317 7370 rikke.kvist@travellink.com Rejsegalleriet Att.: Peter Bredgade 31 1260 København K Tlf. 7070 8050 rgf@rejsegalleriet.dk Statistics of visitor arrivals from Scandinavia & Finland to Malaysia 2003 55.891 2005 67.084 MH started 4 freq a week from STO 125.905 Estimate 2004 2006 2007 58.589 80.261 Statistics of visitor arrivals from Scandinavia & Finland to Thailand 2003 421.123 2005 485.714 2004 2006 2007 631.135 645.361 709.000 27 flights a week charter + Sched Estimate These two destinations are to be compared as there are flights from all gateways in the Nordic countries. They all have beach stay and average length of stay of 10 nights. No other destination is in relevance to be compared. TRAVEL Connection Anne Toftager Damsholtevej 3 DK -2970 Horsholm Denmark Tel: +45 7026 1613 Fax: +45 7026 1614 info@atravelconnection.dk VOYA Travel Charlotte Zarp, MD Strandvejen 142 DK-2900 Hellerup charlotte@voya.dk Tel: 0045 39 46 33 33 Fax: 0045 39 46 33 39 Denmark 62 63 CONTACT PROJECT OFFICE 2nd Floor, Block 6, Kim Lien Hotel 2 No.7 Dao Duy Anh Street, Hanoi Tel: (84-4) 577 0663 Fax: (84-4) 577 0665 Email: hrdt@hrdtourism.org.vn http://www.hrdtourism.org.vn