Tools for driving safer longer
Transcription
Tools for driving safer longer
DECEMBER 2012 Vol. 30, Issue 10 AAA PIONEER VALLEY DECEMBER: new this month AAA, RMV team up for Saturday service Question 1 passes overwhelmingly Ballot Question 1 asked Massachusetts voters if automakers should be required to give vehicle owners access to the same diagnostic and repair information available to dealers and authorized repair facilities. The answer: a resounding “yes.” With 86 percent approval – representing 2.3 million votes – Bay State residents showed they clearly want the ability to have control over the information their cars generate, protect their privacy and choose where they want to have their vehicles fixed. AAA was a staunch supporter of Question 1 and will continue to advocate on members’ behalf on this issue. For more information, visit RepairAnywhere.org. AAA Member Thomas Dooley takes his eye test for his driver’s license at a AAA office. AAA Members who came to the West Springfield office on a recent Saturday morning to renew their driver’s licenses and vehicle registrations appreciated the fact that AAA offers the only Saturday Registry services in Massachusetts. “AAA remains committed to finding new ways to meet our members’ needs, and our Registry service is one of our most popular benefits,” AAA Pioneer Valley President and CEO, Chris Mensing said. “For those who Senior driving Tools for driving safer longer Recognizing the changing needs of America’s drivers Tell us your savings story Have you saved money with your AAA Membership? Tell us your AAA Savings Story and we’ll tell other AAA Times readers. Every issue, a story will be selected randomly and will be published in the next issue of AAA Times. If your story is published, you’ll win a one-year membership renewal. For more information, visit AAA.com/Promo. Special offers in December Save with exclusive special savings events in December from NASCAR, 1-800-Flowers, Banana Republic Factory Stores, Travel Centers of America and DirecTV. For details, visit AAA.com/ClubDeal. AAA offices will be closed for holiday AAA offices will be closed on Tuesday, Dec. 25, for Christmas Day, and on Tuesday, Jan. 1, for New Year’s Day; 24-hour roadside assistance is always available. On the cover: Enjoy the outdoors this winter with family activities. work during the week, or seniors who rely on a weekend ride from a family member, Saturday hours simply make sense.” Registrar Rachel Kaprielian said the AAA-RMV partnership is “central to MassDOT’s ongoing commitment to improving customer service.” “We hope to broaden our partnership with the auto club to more AAA branches in Massachusetts and offer Saturday hours in a greater number continued on page 11 AAA launched “Lifelong Safe Mobility,” an association-wide priority initiative dedicated to keeping seniors safe and mobile and driving as long as safely possible. Older Americans today are healthier and more active than ever before. The aging baby boomer generation is the fastest growing demographic in the United States. By 2030, there will be more than 70 million people age 65 and older, and approximately 85 percent to 90 percent of them will be licensed to drive. In fact, seniors are outliving their ability to drive safely by an average of seven to 10 years, and for the first time in history, we must plan for our “driving retirement” just as we plan for our financial retirement. Senior drivers are among the safest on the road, and often reduce their risk of injury by Continued on page 11 Communities celebrate new year with festivities By Jeff Gahan One of the biggest celebrations every year, New Year’s Eve, is marked in ways ranging from small gatherings with friends to citywide extravaganzas. Although given the most publicity, New York City isn’t the only location to experience throngs of people coming together for a night of fun. In 1976, Boston started a new way to ring in the New Year, with a communitywide effort to celebrate local spirit, called First Night Boston. Because of its success, a First Night brand was created and began to spread across the country. Today, more than 75 cities host their own First Night celebrations. At most locations, a button is purchased, granting access to all of the city’s events. Often, though, a lot of the outdoor activities are free and open to the public. This year, consider attending one of the popular celebrations in a city or town near you. Worcester: The first city to take the lead from Boston, Worcester started its First Night in 1981. Unlike many other cities, Worcester celebrates First Night year round, as the city sponsors educational events for the arts throughout the year for a variety of age groups. And each year, the event takes on a theme for the night. This year’s theme, chosen by a communitywide vote, highlights the culture and counterculture of the ’60s, Northampton First Night is a celebraand is called “The Arts: Can You Dig It?” First Night Worcester draws participants tion of art and artists with a focus on continued on page 11 family activities. 2 AAA PIONEER VALLEY | DECEMBER 2012 from the president’s desk Chris E. Mensing AAA PIONEER VALLEY OFFICERS Impaired driving can be costly and life-altering Chairman of the Board Daniel M. Walsh, III Vice Chairwoman Helen R. Caulton-Harris President & CEO Chris E. Mensing The most festive time of year can also be the most dangerous time of year on the roadways. According to a AAA Foundation for Traffic Safety analysis of a decade’s worth of data, the year’s highest number of alcoholrelated traffic fatalities occurs on New Year’s Day. When you’re making plans for festive gatherings this season, please be sure they include a designated driver. While the holidays make for a timely reason to raise the visibility of alcohol-related fatalities, AAA continues to spread the message to not drink and drive in response to feedback from members who cite impaired driving as one of their greatest safety concerns. And members are not alone. The AAA Foundation’s Traffic Safety Culture Index reveals that 97 percent of drivers consider impaired driving to be unacceptable. Despite that fact, Americans continue to drink and drive. Alcohol-impaired drivers make up about one-third of motor vehicle deaths. To be sure, a DUI conviction can cost you financially, with legal fees, bail and other related expenses potentially amounting to more than $10,000. But, impaired driving can have a cost that impacts much more than the wallet. Getting behind the wheel after drinking can lead to life-altering outcomes. A few statistics shed light on the true costs of impaired driving: • It can cost you your life. In 2009, 10,839 people died in alcohol-related traffic crashes. That’s about one death every 48 minutes. • It can cost another’s life. Alcohol-related traffic crashes don’t only affect the impaired driver. One third of alcohol-involved traffic fatalities are passengers, occupants in other vehicles or pedestrians. • It can cost you your freedom. A first-time DUI conviction can result in a six- to 12-month jail sentence – and more for repeat offenders and for impaired drivers who injure or kill someone in a crash. Monitoring bracelets, ignition interlock equipment, license revocation and probation also place restrictions on your life. AAA works year round to educate motorists about driving practices that will help keep them safe and reduce traffic-related crashes and the injuries that can result. PreventDUI.AAA.com is an online resource offering impaired driving facts, transportation alternatives and expert advice. Once there, we encourage visitors to Take the Pledge to drive drug- and alcohol-free. I would like to wish you a safe, joyous holiday season and a happy, healthy New Year to come. Don’t you just love that AAA OFFICES ADMINISTRATION 150 Capital Drive W. Springfield, MA 01089 1-800-622-9211 AAA.com WEST SPRINGFIELD 150 Capital Drive HOURS: Monday - Friday 9 am - 5:30 pm Thursday - 9 am - 7 pm Saturday - 9 am - 1 pm Registry Services Available Insurance Services unavailable Saturday SPRINGFIELD Five Town Plaza 270 Cooley Street HOURS: Monday - Friday 9 am - 5:30 pm Thursday - 9 am - 7 pm Saturday - 9 am - 1 pm Insurance Services unavailable Saturday LONGMEADOW Williams Place 789 Williams Street HOURS: Monday - Friday 9 am - 5:30 pm new car insurance smell? Loyalty Plus pricing HADLEY Campus Plaza 458 Russell Street HOURS: Monday - Friday 9 am - 5:30 pm Thursday - 9 am - 7 pm Saturday - 9 am - 1 pm Smart driver discount Green discount Anti-theft discount CFO & Treasurer Robert M. Dwyer Paid-in-full discount Insurance Services unavailable Saturday GREENFIELD Mohawk Mall 91 Main Street HOURS: Monday - Friday 9 am - 5:30 pm HOLIDAY CLOSING AAA offices will be closed: Tue., December 25 - Christmas Tue., January 1 - New Year Times Official Publication of AAA Pioneer Valley You’ll love everything about your car insurance when you insure with AAA and Commerce Insurance. Experience high-performance handling, without sacrificing economy and dependability. There are a variety of attractive discounts to suit all types of drivers, like “smart,” “green,” and “paid-in-full” ones. Discounts are available through your authorized AAA or Commerce Insurance agent… so come on in and see how much we can save you on a brand-new policy! EDITORIAL OFFICE 150 Capital Drive W. Springfield, MA 01089 413-205-2231 PUBLISHER & EDITOR Mindy J. Ginley TRAVEL EDITOR Sandra J. Marsian *Loyalty Plus pricing available for eligible AAA Members. Coverages and rates are subject to policy terms, conditions, and limits. Advanced purchase required. Exclusions may apply. 1-800-622-9211 | AAA.com/Insurance 1-800-800-0825 | commerceinsurance.com Pioneer Valley Automobile Club Insurance Agency, Inc. Underwritten by the Commerce Insurance Company INS.10529.12_PV AAA Times is published ten times a year by AAA Pioneer Valley, 150 Capital Drive, W. Springfield, MA 01089 (USPS 002-740). Subscription rate: 50 cents per annum with Periodicals Postage Paid at W. Springfield, MA and at additional mailing offices. POSTMASTER: Send address correction changes to AAA Pioneer Valley, 150 Capital Dr., West Springfield, MA 01089. DECEMBER 2012 | AAA PIONEER VALLEY fun things to do for $10 or less get out! * Festival of Trees Enjoy entertainment, visits from Santa, and a tree raffle as the Springfield Boys and Girls Club welcomes you to its 12th annual holiday event, open 11 a.m.-3 p.m. Wednesday, 11 a.m.-8 p.m. Thursday through Saturday, and 11 a.m.-5 p.m. Sunday, through Dec. 9. Admission: $5 adults, $4 seniors, under 12 free. Visit www.visittreefest.com. * Outdoor adventure Bring the family to Track Trip and Sign Search, a guided walk up Peaked Mountain in Monson, led by local naturalist Kevin Kopchynski. Meet in the main parking lot at Peaked Mountain, 10 a.m. Dec. 8. Admission: $10. Please call 413532-1631, ext. 13 to register. Visit www.thetrustees.org. * Zumba fitness classes Start moving with this Latin-inspired dance fitness program that blends red-hot tunes and whole body workout. Every class feels like a party. Drop in to Amherst Ballet Center, 29 Strong St., 9:30 a.m. each Sunday. Ages 10 and up are welcome. Admission: $5. Visit zulmarivera.zumba.com or email zulma.riverap@gmail.com for more information. AAA Premier Members get concierge service AAA offers three levels of membership – Basic, Plus and Premier – that provide unique benefits. AAA’s highest level of membership, Premier Membership, delivers the most extensive coverage – including one 200-mile tow per household per year and up to $1,500 in trip interruption coverage. And now, there is a new benefit for Premier members – a free concierge service to help members find restaurants, activities and attractions while away from home. To learn more about the benefits of AAA Premier membership or to become a Premier member, call 1-800622-9211. Existing Premier members can contact the concierge service when traveling more than 100 miles away from home within the United States and Canada at 1-877257-8154. This service will: • Arrange for deliveries. • Coordinate the setup of computer or A/V equipment. • Provide area information. • Help members find lost luggage. • Provide guidance in the event of lost tickets or travel documents. • Assist with emergency travel arrangements. • Contact friends and relatives with emergency messages. • Provide emergency cash transfer arrangements. The service is free, but the member pays for any arrangements booked by the concierge. For an added fee, the service will also provide translation services. For details, visit AAA.com/Premier. 5 ways to save 3 Wrap up your holiday shopping with AAA This holiday season, turn to AAA to save. Here are five ways to complete your holiday shopping for less. 1. American Express Gift Cards. Buy five or more American Express Gift Cards at your local AAA office and the processing fee will be waived. Cards can be purchased in any denomination from $20 to $500. 2. Movie tickets. Discounted tickets to cinemas such as Rave and Cinemark make for excellent stocking stuffers and fit easily into holiday card mailings. To view prices, visit AAA. com/Tickets. 3. Gifts and experiences. AAA.com/ClubDeal is home to discounts on travel, specialty items and entertainment. Find savings with Dell.com, Target.com, Sears and Kmart or peruse the site for special offers. 4. Automotive and travel accessories. Pick up an emergency road kit for your loved ones at your local AAA office. The bag contains items to help them be prepared if their car breaks down. While there, shop for items of interest in the travel store. 5. The Taste Dining and Activity Book. AAA Members pay just $18.50 (a $6.50 savings) off the purchase of the Western Massachusetts edition of this discount dining and activity The emergency road kit has all the items you need in case of a breakdown. book. Plus, $1 from every book sold at AAA offices is donated to the Children’s Miracle Network. These are a few options to consider when planning your gift giving. Be sure to visit AAA.com/ClubDeal and stop by your local AAA office for more information, as well as for details on all offers. AAA Members SAVE on Falcons Tickets! Adult $ Child $ Go With AAA Mobile 1825 save up to $275! (under 17) 1225 save $.75! Purchase your Falcons Flex Ticket Vouchers at any AAA Travel Store which can be redeemed at the Falcons Box Office for any home game. The free, fully loaded app for iPhone and Android FIND nearby member discounts PLAN trips, get maps, book hotels $$$3LRQHHU9DOOH\1HZVDQG WKH0DULQHVDUHMRLQLQJIRUFHVWRFROOHFWQHZ XQZUDSSHGWR\GRQDWLRQVIRU7R\VIRU7RWV Please drop off your toy donation DWDQ\$$$RI¿FHRU::/3 WKURXJK'HFHPEHUWK Wed. - Sun. November 21 - December 5 Nightly December 6 - January 1 REQUEST roadside assistance AAA Members Save up to $5! AAA Price $16 (Save $2 on weekdays; $5 on weekends & holidays) Purchase tickets in advance at any AAA Travel Store Download it at your app store AAA.com/mobile 4 AAA PIONEER VALLEY | DECEMBER 2012 10 TripTiks® By Jeff Gahan As we all know, malls, plazas, outlets, and shopping centers can be more of a hassle than a convenience during the hustle and bustle of the holiday season, but who says shopping for loved ones has to be stressful? In recent years, online shopping has been a convenient way to manage this hectic experience, but we have come up with an even better alternative to holiday shopping. You can make a day of it by visiting any of these AAA GEM-rated attractions that offer a great way to spend time during the holiday season, and all have excellent shopping opportunities at their gift shops and stores. 1. Hershey’s Chocolate World at Hersheypark, Hershey, Pa. Childhood dreams of seeing a chocolate factory in action become a Why wait in line? AAA offers Massachusetts RMV Services at no extra cost for AAA Members. sLicense renewals and duplicates1 s Registration renewals and duplicates2 sState ID renewals3 s Replacement license plate stickers Available at the following AAA office: 150 Capital Drive, West Springfield Monday - Friday 9 am - 5:30 pm; Thursday 9 am - 7 pm; Saturday 9 am - 1 pm 1 Duplicate license and license renewals available for Class D, M and DM vehicles only, excluding CDLs and commercial licenses. 2 Vehicles under 6,000 pounds only. 3ID renewals do not include liquor IDs. AAA accepts cash, check, money orders or credit card for MA RMV license services; AAA accepts cash, check or money orders for MA RMV registration services. Checks should be made payable to AAA. Find unique gifts at a GEM attraction reality here. The Chocolate World Great American Tour explains the chocolate-making process and includes a free sample. The gift shop is filled with Hershey-branded merchandise, apparel, toys and, of course, candy. During the holidays, be sure to visit the “Breakfast with Santa” event on select dates. 2. Metropolitan Museum of Art, New York City. Undoubtedly, New York City is a shopping mecca, but for those of us looking for an alternative to the windows on Fifth Avenue, an afternoon at the Metropolitan Museum of Art can be a great way to break up a day in the city. In addition to works of art, the Met Store offers jewelry, home decor and stationery. And on Monday holidays – including this Christmas Eve and New Year’s Eve – the Met offers special free programming for families. 3. Monticello, Charlottesville, Va. Thomas Jefferson, primary writer of the Declaration of Independence and the third President of the United States, designed and lived at one of the most impressive estates in Virginia. The beauty of the historic gardens matches the grandeur of the house. The shop here features great home decorations, especially for a house library or an office desk. The holidays are a perfect time to visit Monticello, where you can experience Holiday Evening Tours and the popular Holiday Wreath Workshop. Brooks Walker A trip to the Metropolitan Museum of Art is a nice way to break up a day of shopping in New York City, and it offers one-of-akind items in its gift shop. 4. Museum of Science, Boston. The Museum of Sci- ence is always an educational and informative experience, with an emphasis on handson learning. Attractions include the intense Theatre of Electricity, in which thunderous claps and dramatic sparks animate the audience, and the more relaxed and Renew Online Save time and money! You can also: s5PGRADEYOURMEMBERSHIP s!DDASSOCIATEMEMBERS AAA.com/Renew HEARING AIDS Try Ours FREE Come into Avada today for a free hearing test. Those who have a hearing loss will get a free demonstration of the latest technology. AAA Members receive 15% off or 0% interest for 12 months on all hearing devices and 15% off on batteries and accessories. Call today for your free demonstration 1-888-618-9218 10 convenient locations in Western Massachusetts Hear Your Absolute Best™ This offer cannot be combined with other offers. www.avada.com ©2011 HHM Inc., 31R warm indoor butterfly garden. And running until Jan. 13, the “Mammoths and Mastodons: Titans of the Ice Age” exhibit showcases these ancient massive beasts. Buying from the gift shop here is always a safe bet, but the stockingstuffer options are too good to pass up – the “Astronaut Ice Cream” is a must. 5. Mystic Aquarium & Institute for Exploration, Mystic, Conn. Home to more than 12,000 ocean animals, including seals, sharks, penguins, reef fish and the country’s largest outdoor beluga whale exhibit, Mystic Aquarium provides hours of entertainment and education regarding all things ocean. Purchasing books and toys from the gift shop continues the fun and learning for endless hours at home. The Winter Waterland program, taking place on the weekends and the last five days of December, is a great way to celebrate the holidays from around the world. 6. Naismith Memorial Basketball Hall of Fame, Springfield, Mass. Sports fans from all over the country find a reason to travel to Springfield to visit the Basketball Hall of Fame, just off I-91 near the Connecticut River. Since its invention in 1891, basketball has become one of the most popular sports in America. At the Players Gallery, you can virtually shoot hoops against some of the best to play the game. The gift store has a wide variety of apparel, toys, games, collectibles, educational DVDs and books. 7. National Museum of Natural History, Washington, D.C. With so many Smithsonian museums to choose from, it is hard to find the time to visit them all. But one that can’t be missed is the National Museum of Natural History. From the magnificent Hope Diamond to the David H. Koch Hall of Human Origins, the museum truly devotes itself to understanding the natural world and our place in it. If visiting before Jan. 6, be sure to catch the “Titanoboa: Monster Snake” exhibit. A recent discovery in a Colombian coal mine revealed the remains of a 65-million-year-old snake that was more than 48 feet long and weighed more than 2,500 pounds. This museum has a variety of places to do attraction shopping: Choose from the gem and mineral store, the gallery store, the family store, the ocean kiosk and the mammal store. 8. National Zoological Park, Washington, D.C. Anyone who enjoys animals will be able to spend hours upon hours at the National Zoo. Giant pandas, Asian elephants, African lions and bald eagles are four of the 400 species on view. Every December, the zoo hosts a free monthlong event called ZooLights, which features thousand of lights and animated exhibits. There are several National Zoo stores scattered throughout the property, offering animalthemed toys, games, books, apparel and jewelry, as well as eco-friendly items. 9. Newport Mansions, Newport, R.I. If you didn’t get a chance to visit Newport this summer and you marvel at the beautiful mansions overlooking Rhode Island Sound, you will find that the holiday season can be just as awe-inspiring. Three of the mansions – The Elms, The Breakers and Marble House – are completely decorated for the holidays from midNovember until Jan. 1. Each mansion hosts a Newport Style store where you can find great gift ideas. Seasonal items and fashion accessories like scarves and ties can really round off the rest of your holiday shopping. 10. The New York Botanical Garden, Bronx, N.Y. A trip to Rockefeller Center during the holidays is a given, but a detour to the Bronx to visit The New York Botanical Garden is time well spent. The Conservatory, a Victorian-style glasshouse open year-round, offers guests a chance to see plants from around the world throughout different time periods. And from mid-November to midJanuary, the botanical garden hosts the Holiday Train Show in the Conservatory. The garden’s stores have everything that someone with a green thumb would need, and there is no better way to freshen up someone’s house in the winter than with an indoor plant. DECEMBER 2012 | AAA PIONEER VALLEY Shop at your local AAA office for all your gift giving needs. For their wallets Discount Movie and Attraction Tickets AAA Gift Membership Save $10 Use promo code: TIMES12 Call 1-800-622-9211, visit your local AAA office, or AAA.com/gift Give the gift of safety, security and peace of mind. Amex Gift Cards^ Buy 5 or more, pay no fees! For their travels AAA Travel Gift Certificate Luggage Sets Baggallini Bags Ameribag Bags Available in any denomination. Portable Emergency Medical Record For their plans Birnbaum Walt Disney Guide AAA 2013 Road Atlas Heat ‘n Go Lifehammer For the kids AAA PetBook AAA Driving School Gift Certificates Snow Brushes & Ice Scrapers Books, puzzles & games For their car Emergency Road Kit Discount Car Wash Coupons *on a new AAA Pioneeer Valley primary membership through Dec. 31st. Call for membership prices outside of the Pioneer Valley as they may vary. ^Terms and purchase fee applies. Car Organizers 5 6 AAA PIONEER VALLEY | DECEMBER 2012 great 8 By The Phantom Gourmet Every holiday is made a little sweeter with some cookies and cakes from a great local bake shop. These are the eight greatest bakeries Phantom has ever found. LYNDELL’S 720 Broadway, Somerville Dating back to 1887, Lyndell’s Bakery is still worth its weight in cake flour. You may be tempted by the Italian pastries, but don’t dare leave without a half moon in hand. This black and white cookie is for icing lovers only, with a fluffy cake supporting twice as much vanilla and chocolate frosting as the standard version you’d find somewhere else. Rainbow birthday cakes line the front windows, and the staff uses an old-school string dispenser to wrap the boxes. PB BOULANGERIE BISTRO 15 Lecount Hollow Road, South Wellfleet PB Boulangerie is an authentic French bakery serving the kind of buttery croissants, rustic breads and indulgent treats carb-lovers long for. The trays of pastries, stacks of cookies and shelves lined with bread are all made in the old-fashioned, Old World style. Getting there early is important, as it’s not uncommon for customers to wait over an hour in a line stretching out the door. FREDERICK’S PASTRIES 119 Main St., North Andover Frederick’s is a mini bakery chain that, much like Indulge on gourmet pastry for the holidays The case at PB Boulangerie Bistro in South Wellfleet is filled with scrumptious pastries appealing to customers who line up out the door. Phantom, has a passion for all things purple. There’s vibrant purple velvet cake, purple cake truffles, purple cheesecake and even purple wedding cakes. Other creative confections include chocolate M&M cups, chocolate-covered potato chips and colossal cupcakes filled with maple buttercream. Even the whoopie pies are made with a twist. Rather than cake, Frederick’s takes whatever cookies were baked that day and sandwiches them around buttercream frosting. D. PALMIERI’S BAKERY 624 Killingly St., Johnston, R.I. This classic family-run Italian bakery has been leaving locals’ mouths watering for decades. They do it all, from sweet pastries to Rhode Island pizza strips: a thick-crusted Sicilian-style dough topped with sauce and oregano that’s served at room temperature. The sauce is so good that cheese is just not necessary on this pizza. While takeout is popular, there are a few seats both inside and out to enjoy it all. MODERN PASTRY 257 Hanover St., Boston One of the North End’s oldest pastry shops, Modern Pastry makes the best cannoli this side of Sicily. Crispy tubes of deep fried pastry shell are filled to order and hand dipped in chocolate or almonds. Other Italian specialties include colorful cookies and almond marzipan shaped into peaches, watermelon and cherries. Driving School Learn from the leaders in traffic safety PETSI PIES 285 Beacon St., Somerville Petsi Pies is a small storefront turning out perfect pies. Their secret lies in the rich, flaky crust baked to a golden hue. The apple pie is nothing short of awesome, but there are also sticky, sweet pecan pie and walnut fudge brownies. The house specialties are all Southern, including sweet potato pie spiced with ginger and brown sugar. Phantom loves the peach blueberry pie bursting with ripe fruit and the potato mushroom tart layered with roasted red bliss potatoes, fresh rosemary and Gruyere cheese. DANISH PASTRY HOUSE 330 Boston Ave., Medford Danish Pastry House serves all the sweets you’d find if you took a trip to Denmark. This super authentic shop carries everything Danes crave like crepes stuffed with strawberries, bananas and Nutella and sinful homemade pop tarts. Every day of the week, the Danish Pastry House makes great pastries for breakfast and awesome sandwiches for lunch. The must-try item is the Kringle, a traditional dessert that has a flaky pastry exterior and almond paste inside. TRIPOLI BAKERY 106 Common St., Lawrence For more than 80 years, the Zappala family has been kneading, baking and frosting their way into the hearts and stomachs of everyone they meet. Tripoli is famous for Lobster Tail pastries, exploding with a blend of homemade whipped cream and ricotta cheese. There’s also a crispier version of fried dough known as Guandi. While Phantom can’t get enough of Tripoli’s sweets, it’s the Super Stick that really impresses. This giant baguette is perfect for parties and gatherings. Whoopie pies at Frederick’s Pastries, which are a twist on the traditional, come in many varieties. Statement of Ownership Title of Publication: AAA Times Publication Number: 0002-740 Number of Issues Published Annually: 10 Office of Publication: 150 Capital Drive, West Springfield, MA 01089 cates Gift Certifi Available! Classes held at AAA offices in Hadley and Springfield, and at the following high schools: Amherst Regional High School, Chicopee High School, Chicopee Comp. High School and Northampton High School AAA Members save $75. All graduates receive a FREE AAA Membership. Register Today 1-800-622-9211 x475 or AAA.com/DrivingSchool The AAA Times is published by AAA Pioneer Valley, a notfor-profit membership organization under the laws of the State of Massachusetts. The Editor and Publisher of the AAA Times is Mindy J. Ginley. During the previous year, an average of 113,089 copies of the AAA Times were printed per issue, with 113,486 printed of the October issue. The AAA Times has no dealers, carriers, or street vendors. It is distributed solely through the U.S. Postal Service and at AAA Branch offices. The average number mailed per issue in the past year was 72,329 In-County and 40,952 Outside-County for a total of 113,281; with 72,146 In-County and 40,924 Outside-County for a total of 113,570 of the October issue mailed. The annual subscription rate is 50 cents. The average copies not distributed per issue in the past year was 500, with 500 not distributed during October. The average total distribution per issue in the past year was 113,281 with 113,070 in October. The percent paid/ requested circulation for the past year was 99 percent and for October was 99 percent. DECEMBER 2012 | AAA PIONEER VALLEY 7 Scandinavia Three cities, each with own appeal By Dana Hammond In the heart of Copenhagen’s famously long pedestrian strip, Stroget, where a stream of fabulous faces from around the world courses through the city, I stopped for a smorrebrod. The Danes’ signature sandwich, a tower of shrimp rising from an open slice of bread, offered something scrumptious for my stomach, while the setting provided food for thought. As I digested the scene, mounting subtleties yielded an obvious conclusion. Painting Scandinavia with a broad stroke misses the mark. A troika of social consciousness, the Scandinavian countries – Denmark, Norway and Sweden – afford citizens a comfortable standard of living and cradle-to-grave security through a comprehensive welfare system. Scandinavians are highly educated and highly taxed, too. They also share a contagious reverence for the sun-drenched skies of summer. At the height of the season, the sun sets around midnight, if at all. It literally ignites the region, and signals the best opportunity to discover Scandinavia’s travel smorgasbord. Copenhagen, Oslo and Stockholm – the capital cities of Denmark, Norway and Sweden, respectively – differ in substance and style. Kaleidoscopic Copenhagen, where inhabitants delight in their city with childlike abandonment, stands in stark contrast to staid Stockholm, with its quiet, confident reserve. Among these siblings, Stockholm comes off as the responsible, older child to Copenhagen’s fun-loving, carefree baby while Oslo, saddled with middle-child syndrome, struggles somewhat to distinguish itself. how my AAA card saved me money At far left, Stockholm’s Drottningholm Palace. Left, Copenhagen’s canal. Like a beauty who doesn’t need baubles to make a statement, Stockholm announces itself absent a glittering skyline. Comprised of 14 islands stitched together by dozens of bridges and punctuated with elegant spires, it’s a sophisticated setting. Fittingly, every year, Nobel Prize winners gather for a celebration at City Hall. The building’s lavish chambers are open for tours, and its tower promises panoramic views. STOCKHOLM If City Hall is Stockholm’s head, then Gamla Stan is its heart. Lanterns line the cobbled lanes of this Old Town, illuminating the way to antique shops and cellar restaurants. Gamla Stan also is home to the Royal Palace, with its impressive apartments and a treasury stuffed with priceless regalia. Stockholm touts the world’s first open-air folk museum as well as Scandinavia’s top tourist attraction, the Vasa Museum. The royal warship Vasa, a carved-oak magnum opus with a bow that looks like an altarpiece, proved more a work of art than a seaworthy vessel. It sank moments after embarking on its maiden voyage. Brackish water spared Vasa from boat-eating bugs, and today it ranks as the oldest intact ship in the world. Board a sound boat to see Drottningholm Palace, a Baroque vision that boasts lush gardens and a spectacular theater. Spying Stockholm’s archipelago from the water comes as a welcome bonus. COPENHAGEN Free city bikes make discovering Copenhagen fun. Relaxing canal tours further facilitate sightseeing. From the twinkling lights of Tivoli Johan Berge Terje Borud Gardens, an amusement park in the center of the city that inspired Walt Disney years ago, to the candycolored row houses and sloops of Nyhavn, an inlet that once was home to Hans Christian Andersen and now houses trendy cafes, Copenhagen exudes a whimsical charm. Adorned with an iconic statue of The Little Mermaid (inspired by Andersen’s fairy tale), even the harbor enchants. Plus, appreciating quirky Danish designs – especially home furnishings found in museums and boutiques – provides endless entertainment. Copenhagen’s royal haunts deliver traditional delights. Rosenborg Castle holds the crown jewels, while Amalienborg Palace hosts the royals themselves. At Christiansborg Palace, effusive tapestries tell a tale of Danish history, incorporating everything from the Vikings to Elvis. OSLO Norway’s capital blossoms at the end of a craggy fjord like a rose springing out of a thorny stem. It’s a stunning location, but greater natural wonders beckon beyond the city. Recognizing this, Oslo tourism choreographed “Norway in a Nutshell,” an ambitious day trip that involves scaling the mountainous backbone of the country by train Enter to Win! 3 day/2 night By P. Forrant AAA Member since 2012 My husband passed away last year and two weeks later, my car died. Someone was nice enough to give me a jump. My family said I need to get AAA as dad is no longer here to help me. So I did just that and I bought their best plan. Well, this summer, I was on vacation in Newport and on the way home, my car died. So I decided I would use AAA and have my car towed over 100 miles. They came quickly and were extremely helpful. I don’t know who I would have called if I did not have the AAA Premier plan. Spring Training Getaway courtesy of thM;XZQVOÅMTL.ITKWV[ Getaway includes: roundtrip airfare for t wo to Fort Myers, Florida, tickets to t wo Spring Training games and a 2 night hotel stay!* To enter, visit )))KWUXZWUWWZIVa)))WNÅKM *Rules and restrictions available on AAA.com/promo Above, Oslo’s Viking Ship Museum. Left, Vigeland Park in Oslo’s popular “Angry Boy” sculpture. and sailing the ice-gouged grooves of the fabled fjords by ferry. En route, glaciers, waterfalls and forests appear as life-like characters in an adventure story. Back in Oslo proper, a cultural treasure trove awaits on Bygdoy Peninsula, where the Viking Ship Museum commands as much attention as the infamous seafarers did in their day. The Fram, Kon-tiki and Norwegian Maritime museums pay tribute to more peaceful boats. Bygdoy also hosts a folk museum with a 13th century stave church. Art lovers can admire Edvard Munch’s famous work, “The Scream,” at a museum dedicated to the Oslo native and Scandinavia’s most popular painter. Another inspired venue, Vigeland Park, showcases the provocative lifetime work of its namesake sculptor, Gustav Vigeland. The park also prompts visitors to tap into the Oslovian love of the outdoors. A unique observation deck atop the city’s landmark Holmenkollen ski jump tower fosters similar feelings. The newly renovated structure floats above the surrounding forest and fjord like a futuristic ramp to heaven. Literally, the sky’s the limit when feasting on Scandinavia’s travel smorgasbord. 8 AAA PIONEER VALLEY | DECEMBER 2012 Drive vacations Foxwoods offers best in rest and relaxation By Christine E. McDermott Confession time: I am not a party person. Welcoming the wee hours at a crowded, loud nightclub is not my thing. Nor is gambling or staying up late in general. But when it came time for my sister’s bachelorette party, I played my dutiful matron-of-honor role and organized a group outing to Foxwoods Resort Casino. We had a nice dinner, the mothers of the newlyweds-to-be headed home, and the rest of us joined the masses at Shrine. Now, if you are into dancing to booming techno music and feeling like a VIP (after all, Kim Kardashian is among the celebrities who have appeared here), you can’t do much better than Shrine. I, on the other hand, was missing my personal space. During that trip to Foxwoods, though, I got to thinking: This would actually be a great place for a closeto-home winter escape. Without ever stepping outdoors, you can visit two high-end spas, boutique shops, a swank bowling alley, a comedy club, a theater and 38 restaurants – two with AAA Four Diamond ratings. I recently returned with my mother for a relaxing girls weekend – and I didn’t hear a beat of techno. At High Rollers Luxury Lanes & Lounge, reserve a lane with your friends, and relax on a cushy couch when it’s not your turn to bowl. DO Play a game: You don’t need to gamble to enjoy Foxwoods. But that doesn’t mean there aren’t games to be played. Start at High Rollers Luxury U.S. PASSPORT PHOTOS Available at all AAA offices and ready in just minutes! s AAA Plus/Plus RV and Premier/Premier RV Members: Up to 2 sets FREE sAAA Basic Members: $5 . 2 5 / per set s Non-Members: $10 . 5 0 / per set Valid AAA card must be shown for Member prices. Member prices valid only for the member listed on the card and their minor children (17 & younger). Child photos will only be taken if the child is able to sit up without assistance. Please do not wear a white shirt. Passport applications are also available, but AAA does not process applications. Uncover the “Jewel of the Atlantic” Lanes & Lounge, which is a far cry from your local bowling alley. Reserve a lane with your friends, and relax on a cushy couch when it’s not your turn to bowl. High-definition TVs hang above the lanes, and a full-service menu includes appetizers, burgers, pizza and cocktails. Plus, there are billiards, shuffleboard and video games. Foxwoods is also home to the Tree House Arcade, with more than 100 video games – both current and classic – pinball machines and more. See a show: Brian Setzer Orchestra, Jerry Seinfeld and Kenny Rogers are just some of the big names coming to the MGM Grand Theater in December. The Comix Comedy Club features up-and-coming standup artists, dueling pianos and themed nights. And through Jan. 27, “VICTORY: An Exhibition Celebrating Boston Sports” is on display in the Great Cedar Exhibition Hall. Among the treasures you’ll see: Ted Williams’ Fenway Park locker, Ray Bourque’s Boston Garden locker and a life-size statue of Larry Bird. Unwind at a spa: Looking for the antithesis of snow and ice? Try a hot stone massage. The resort boasts two spas: G Spa & Salon at MGM and Norwich Spa at Foxwoods in the Grand Pequot Tower. G Spa, which received the “Best of” award from Connecticut Magazine in 2011 and 2012, is the epitome of relaxation. Guests who book a treatment receive access to the spa – and its indoor pool, hot tub, sauna and steam room – for the day. Following your massage or facial, plan to stay awhile. The hotel’s room-service menu is available, so you can eat lunch by the indoor pool – or if the weather is unseasonably warm – on the patio overlooking the outdoor pools. EAT : For fine dinCraftsteak ing, look no further than “Top Chef” judge Tom Colicchio’s Craftsteak. The restaurant is an ode to beef – whether it be corn-fed, grass-fed or wagyu – and the kitchen uses seasonal ingredients from artisanal farms and some of the world’s top ranches. Paragon : Enjoy Frenchand Asian-inspired cuisine on the 24th floor of the Grand Pequot Tower, with the accompaniment of a classical pianist. Kitchen at Shrine : Upstairs from the nightclub, the Kitchen features an extensive sushi menu, as well as yummy snacks like lobster Rangoon and spicy lettuce cups with wok-glazed chicken and candied cashews. Festival Buffet: As with any resort casino, Foxwoods hosts an extensive buffet with Italian, Asian, barbecue, seafood and more. Different menus are offered for breakfast, lunch and dinner. SLEEP Grand Pequot Tower at Foxwoods 350 Trolley Resort Casino Line Blvd, Mashantucket, Conn. MGM Grand at Foxwoods 240 MGM Grand Drive, Mashantucket, Conn. Two Trees Inn at Foxwoods Re240 Indiantown sort Casino Road, Mashantucket, Conn. Ask your agent for the latest offers for your travel dates 3 NIGHTS FROM $440 PER PERSON* Christine E. McDermott Appetizers at the Kitchen at Shrine include spicy lettuce cups, with wok-glazed chicken, candied cashews and wonton chips. Beyond its famous pink-sand beaches, shockingly blue waters, playful pastel-colored homes and world-class golf courses, Bermuda has an abundance of things to do and places to see. With seven golf courses spread over 22-acres, Bermuda is a golfer’s paradise. Beautiful weather year-round lets golfers tee off with outstanding ocean views surrounding them. Refresh and recharge yourself with a deep massage or facial at one of Bermuda’s luxury spas before exploring Bermuda at night. Your dream vacation is only a short flight away. SAMPLE PACKAGE IS PER PERSON AND INCLUDES: 3-night hotel accommodations Roundtrip hotel transfers Hotel tax Ask about your Travel Impressions AAA Member Benefits. Travel With Someone You Trust®. Contact your local AAA Travel Agent or www.AAA.com Tours operated by Travel Impressions. *Rate is based on The Fairmont Southampton and is land only, per person, based on double occupancy in Moderate room category. Offer is valid on a minimum stay of 3 nights for bookings made and traveled 1/1/133/31/13. Advertised rate is valid for travel 1/1/13- 3/31/13. Blackout, weekend, holiday and peak season surcharges apply. Promotion is accurate at time of printing and is subject to changes, exceptions, cancellation charges and restrictions. Additional higher priced packages available. Valid for new bookings only. Not responsible for errors or omissions in the printing of this ad. CST #2029006-20, IOWA #758, NEVADA #2004-0029, Washington UBI #602 425 801. LU044-12_SH_10.15.12. A. Verrocchi, AAA Member since 1990 One evening, after dropping off my sons in eastern Massachusetts, I began experiencing the sickening sounds that accompany the demise of a transmission. It was during a snow and windstorm that knocked out electricity and limited cellphone access. I was able to contact AAA, but soon thereafter, lost the signal. I had no way of checking on the situation. I had to hope that I supplied enough geographical information to be located. The tow truck found me. The driver informed me that it was going to be a busy evening as he had already worked a 15-hour day towing, and there was more to come. At no time did he show any sign of frustration or negativity. After we dropped off the car, he made sure the service station called my contact person for a ride home. He smiled and wished me good luck. I wished him the same. That’s what I call friendly service. I will always be a AAA Plus member. how my AAA card saved me money DECEMBER 2012 | AAA PIONEER VALLEY 9 Let AAA digital travel guides help you on your trip As you plan for your next trip, let AAA’s series of digital travel guides lead you on a tour through North America’s most popular vacation destinations. Meander through cities and hike the trails of national parks with AAA’s team of professional travel editors. Discover each location’s key features and learn about the things you don’t want to miss. Browse AAA Approved and Diamond rated hotel and restaurant listings to find places to stay and dine that are just right for you. Go to AAA.com/ebooks and choose from 101 titles, each packed with detailed destination information, Editor’s Picks for essential experiences including events and attractions, and recommended three-day itineraries. Titles are free and exclusively for AAA Members. Guide content is refreshed daily to ensure you receive the most upto-date travel information when you download a title. Each title is provided in file formats designed for today’s digital technology. Sync files to your Kindle, Nook or Sony Reader, or download directly to your iPad or smartphone to put everything you need for your next trip in the palm of your hand. AAA eTourBook guides are award-winning e-publications. The Las Vegas title received Digital Book World’s top 2012 Publishing Innovation Award for non-fiction content and earned, along with the Orlando and Grand Canyon National Park eTourBook guides, the QED designation for quality, excellence and design. Tap into the vacation possibilities with AAA eTourBook Guides at AAA.com/ebooks. AAA digital travel guides are available for several different mobile devices. Cruise Savings, value and exclusive member benefits FEATURED CRUISES Additional member benefits on select cruises: Each cruise includes Best Price Guarantee and 24/7 Member Care.† ASIA CARIBBEAN 12-night China & the Yangtze Uniworld Century Legends 15-night Panama Canal Celebrity 0UÄUP[`s Receive $225 discount per person plus $50 onboard credit** Call for pricing Priority embarkation Onboard credits Specialty dining Prepaid gratuities And more! 7-night Bahamas - from NJ Royal Caribbean Explorer of the Seass Receive $50 onboard credit** $679* 4-night Bahamas Royal Caribbean Majesty of the Seass Receive $25 onboard credit** from from $1,449* 10-night Eastern Caribbean ,TLYHSK7YPUJLZZ BAHAMAS from Receive $100 onboard credit** Receive $50 onboard credit & Exclusive Wine Tasting Experience** from $1,099* 6-night Bermuda - from NJ Royal Caribbean Explorer of the Seass Receive Champagne on arrival & $50 onboard credit** from * $599 * $299 18-night Panama Canal Regent 5H]PNH[VYs Receive Comp. Regent Choice Tour & Cocktail Reception** from $6,449* 7-night Western Caribbean Royal Caribbean 6HZPZVM[OL:LHZs Receive Champagne on arrival & $50 onboard credit & specialty dinner** from * $849 EUROPE 10-night Mediterranean Holland America Eurodams Receive Pinnacle Grill Dinner, Culinary Event, $50 Beverage Card & more ** from $1,399* 18-night Canary Islands Holland America Rotterdams Receive Pinnacle Grill Dinner, Culinary Event, $50 Beverage Card & more ** $1,299* HAWAII from 13-night Hawaii Royal Caribbean Rhapsody of the Seass 7-night Burgandy & Provence Uniworld 9P]LY9V`HSLs Receive Champagne on arrival & $100 onboard credit** from * $1,399 Receive $225 discount per person plus $50 onboard credit** Call for pricing Other sail dates and destinations available. More cruises NORWEGIAN FJORDS AND WATERFALLS AAA President’s Cruise 7-days on Cunard’s Queen Elizabeth 6RXWKDPSWRQ(QJODQGURXQGWULS÷6/9/13 * from $1,954 Itinerary: :V\[OHTW[VU,UNSHUK:[H]HUNLY5VY^H` 6SKLU5VY^H`.LPYHUNLY5VY^H`)LYNLU5VY^H` Southampton, England BOOK NOW! (((VMÄJLZ(((JVT EARN 3X POINTS Triple your fun on your next AAA Trip! Tell your AAA Travel Agent you want to apply for the AAA Member Rewards Visa card when you book your next trip. All pricing is current at time of printing. Benefits, discounts and savings are for AAA members only. ALL CRUISES: *Rate is per person, based on double occupancy, cruise only, including port charges, unless otherwise noted. Taxes, government fees, fuel surcharges and any other applicable vendor surcharges are additional, unless noted. Rate and member benefits shown are current at time of print, capacity controlled and subject to change and availability. AAA FEATURED CRUISES: **Member benefits are valid exclusively on AAA Vacations sailings. May not be transferred, exchanged or redeemed for cash or credited towards other purchases or substitutions. Offer is not combinable with any other offer or promotion, including but not limited to, Shareholder benefits, Future or Next Cruise offers, promotions or benefits. Shore excursion credit is per person and determined by stateroom category booked. Onboard credit is per stateroom, unless noted. †AAA Vacations Best Price Guarantee and 24/7 Member Care are applicable to AAA members only. Ask your AAA Travel agent for best rate and full terms and conditions at time of booking. Restrictions may apply. Best Price Guarantee valid within 24 hours of initial booking. 10 AAA PIONEER VALLEY | DECEMBER 2012 Old and new blend beautifully in Quebec City By Craig Idlebrook Stucco architecture, cobblestone streets and walled fortifications all sound like something you would need to get on a plane to see. Instead, it takes less than a day’s drive to discover attractive sites such as these in Quebec City, along with flaky croissants, cool jazz and a distinctly French Canadian flavor to life. Offering a perfect fusion of Old World and New World charm, Quebec City is a hidden jewel carved out of the cliffs near the St. Lawrence River. It has the distinction of being the only city in the Americas north of Mexico with Colonial fortifications still standing, and the streets within those fortifications maintain all the history and architectural feel of the city’s storied French and English past. Yet Quebec City pulsates with postmodern design, all varieties of music and the young spirit of the college town it also is, and visitors can find vibrant museums, raucous festivals and TQ/L-A Couturier cutting-edge theater within its historic grounds. DO The Musee de la Civilisation: This interactive exploration of history and culture is the most popular museum in Quebec City partly because it feels nothing like a stodgy museum. r C lea THE TRUSTED CHOICE FOR AUTO GLASS Striking exhibits offer more questions than answers about what makes the human race distinct and what role culture and art play in shaping a nation’s destiny. Keeping with the interactive theme, the museum features a spacious children’s section with fanciful exhibits to fascinate all ages. Fortifications of Quebec: Taking a stroll atop any section of the 2.8 miles of the city’s surviving ramparts is sure to check off itinerary boxes for any group of vacationers. The walk offers an immediate feel of the city’s history, while also giving an unparalleled perspective of the natural beauty of both the St. Lawrence River and the surrounding landscape. The Quebec City fortifications, above, include 2.8 miles of ramparts and views of the St. Lawrence River. Left, visitors take a stroll in the Quartier Petit Champlain, which is filled with boutiques. Office du tourisme de Quebec / Jean-Francois Aquarium du Quebec: This large indoor and outdoor attraction hosts some 10,000 marine animals, from polar bears to seals. It’s not just a place to stare at the fish, however. The ENHANCE Watch: You can see many of the city’s famous exteriors in Alfred Hitchcock’s thriller, “I Confess,” including the legendary Fairmont Le Chateau Frontenac, one of the most photographed lodgings in the world. Though filmed in 1953, the movie still gives an accurate impression of Old Quebec, since little has changed in the city’s historical center. Read: The multigenerational saga, “Where the River Narrows,” by Aimee Laberge, tells much of the history of Quebec City through the lens of three generations of a family. It shows that the city’s history, and all family history, can be complicated and messy. The title takes its name from the traditional Mi’kmaq name for the city. You do have a choice about who replaces or repairs your auto glass. Getting it done right is important for your safety, so choose AAA Auto Glass for the best quality, mobile convenience, and service others just can’t touch. Plus, we’ll take care of all the details for you. Schedule your appointment: Call 1-800-622-9211 (option 5) Rick’s wants to help pay for your AAA Membership!* AAA.com/autoglass Have your auto body work done at Rick’s and they’ll renew your AAA Membership* ! MA Motor Vehicle Repair Shop Registration No. RS 0004649. AS.10935.12_PV *Present this coupon and your AAA Membership card to Rick’s Auto Body upon completion of repairs and Rick’s will give you a certificate for a oneyear basic primary AAA Pioneer Valley membership renewal ($54 value). Offer expires 12/31/12. 40-acre site also offers a water playground to cool off in warm weather and a tree-to-tree trail of gangplanks, vines and nets that are adventurous enough for children and low enough for parents to be able to watch. EAT : Old Panache World flavor with a greenminded twist, Panache endeavors to offer traditional Quebec fare made from local, organic sources. The elegant decor only adds to the view of the nearby river, and an extensive wine list means you can find the perfect accompaniment for any dish, be it beet soup or roasted veal. Restaurant Le Graffiti : A hip mix of French Canadian and Italian cuisine, the presentation of each dish is more like a work of art. This might be a nice choice for the couple that can’t decide between the meat-centered fare of French Canadian cuisine and the lighter feel that comes from a Mediterranean menu. Commensal : Just outside the Old City walls, this casual dining cafe proves healthy eating can be fun, tasty and inexpensive. At Commensal, you grab a plate and walk through long self-serve bars filled with every type of delicious vegetarian cuisine imaginable. SLEEP , 71 Hotel 71 Rue Saint-Pierre Fairmont Le Chateau ,1 Frontenac Rue des Carrieres Auberge Place d’Armes , 24 Rue Ste.-Anne Best Western Plus City , 330 Rue de Centre la Couronne Visit AAA.com/Hotels. DECEMBER 2012 | AAA PIONEER VALLEY Saturday Registry service Continued from page 1 of locations,” she added. “The option to renew on Saturday is an important and essential convenience for customers juggling work and family.” The number of license renewal requests has quadrupled in the past year at the six AAA offices offering the service: Boston, Saugus, Worcester, Framingham, West Springfield and South Dennis. The West Springfield office provides license and registration renewal services from 9 a.m. to 5:30 p.m. Monday through Friday; 9 a.m. to 7 p.m. Thursday; and from 9 a.m. to 1 p.m. Saturday. Not only do AAA Members appreciate the convenience of Saturday hours, but also they note the speed of the transactions and minimal wait times. The Registry of Motor Vehicles first partnered with AAA in 2009, piloting a license and registration renewal program in two offices. In 2010, it expanded to include the offices currently offering renewals. Keeping seniors safe behind wheel Continued from page 1 wearing safety belts, not drinking and driving and by observing speed limits; however, seniors are more likely to be injured or killed in a crash due to age-related fragility. With the exception of teenagers, seniors have the highest crash death rate per mile driven. As we age, our ability to drive safely is affected by natural changes to our bodies over time. In recognition of these changing demographics, AAA launched “Lifelong Safe Mobility.” This association-wide priority initiative is dedicated to keeping seniors safe and mobile and driving as long as safely possible. Senior safety and mobility is a quality of life issue. By working to protect and promote it, you can help maintain confidence and independence among seniors, and foster a society where older adults can live to their full potential. To learn more, visit SeniorDriving.AAA.com. 11 AAA can help with your college financing By Jeff Gahan The cost of higher education in this country is continuing to rise, with no end in sight. Families often turn to student loans – both federal and private – to help offset the initial cost of attending college. While this financial assistance is beneficial, it can quickly become a burden for the student and/ or parents after graduation. AAA offers a variety of student lending assistance, ranging from free financial seminars and advice, to help for members in filling out forms and comparing college financial aid assistance packages, to providing private loan consolidation. Donald Kerr, AAA’s student lending manager, is eager to help, inform and educate families throughout the college process. “The first advice I give everyone that I meet with is to not ignore any problems that may come up,” Kerr said. “Students or parents should call their loan providers right away to see what types of assistance can be offered if there are any problems.” Kerr said all borrowers should learn what their options and rights are with their loan providers before a problem gets out of hand, because borrowers can lose rights to assistance programs if they are in bad standing with their providers. A variety of assistance is available to you as a AAA Member. A popular option available to borrowers is loan consolidation. There are programs for both federal and private loan consolidation. Kerr suggests making sure this option is right for your particular circumstances. A federal loan consolidation makes the most sense if a borrower is making several different loan payments each month, and a consolidation would result in one monthly payment. Borrowers can extend the number of years they have to repay their loan, resulting in lower monthly payments; however, that would also increase the amount of interest owed over the life of the loan. A private loan consolidation has a few differences. It depends on being approved for another loan, whereas AAA offers a variety of higher education financial assistance including free financial seminars and advice, help filling out forms and comparing college financial aid assistance packages and providing private loan consolidation. the federal programs are available to everyone who is in good standing with their loans. And sometimes the private loan consolidations require a co-signer as well. Kerr mentioned that a lot of borrowers think consolidation is the same as refinancing their loans, which isn’t necessarily true. While obtaining a lower interest rate on your loans may be a benefit of consolidating, it isn’t always the case. But your monthly payment will be reduced, which makes repayment of your student debt more affordable. Community events ring in the new year Continued from page 1 from throughout Central Massachusetts and surrounding areas. Northampton: Going on its 28th year, First Night Northampton is an all-out celebration of the arts. Since Northampton is already known for being an artistic and musically inclined city, its citywide New Year’s Eve party is always popular among Western Massachusetts’ residents. With family-oriented fireworks at 6:15 p.m., and hundreds of performances at more than 20 venues during the noonto-midnight party, First Night Northampton should be a memorable event. Boston: The first, longest running and largest First Night festival, Boston provides hundreds of thousands of people entertainment each year. The daylong event features both indoor and outdoor activities, displays and performances, including musical acts, street performers and ice sculptures. There is a family festival at the Hynes Convention Center, a grand procession down Boylston Street, and of course, fireworks. All outdoor activities are free to the public, and you can attend indoor activities with the purchase of a First Night Boston button, sold at a discounted rate at select AAA offices and other locations. Providence, R.I.: Providence is celebrating the 10th anniversary of its New Year’s Eve celebration called “Bright Night.” Originally running for 18 years as an official “First Night,” the city canceled the event in 2003 because of financial problems. In less than three months, the community, local artists and volunteers were able to produce a New Year’s Eve event in First Night’s stead. Today, the event is still an artist-run celebration that involves the entire city of Providence, making it the biggest New Year’s Eve party in Rhode Island. The Brattleboro Circus performs at a past First Night celebration in Northampton. Matthew Ragan The weather won’t wait . . . neither should you. Have your battery tested today. If your battery is showing signs of weakness, call or visit us online to receive a free battery quote. 1-800-AAA-HELP | AAA.com/battery 12 AAA PIONEER VALLEY | DECEMBER 2012 Keep your home well protected while you’re away with these tips You’ve been preparing for your seasonal move to warmer weather for months: mapping your route, arranging for flights and planning visits. But what steps have you taken to protect your home while you’re away for the winter? While you’re enjoying your time in the sun and warm weather, your home is left vulnerable to criminals and the forces of Mother Nature, but it doesn’t have to be that way. Implement some of our home security suggestions and your home will be well protected. Here are five suggestions for protecting your home: • Install motion sensors and floodlights, and set interior lights on timers. • Stop mail and newspaper delivery; nothing screams vacant home louder than a pile of the daily news. • Lock your valuables in a safety deposit box or personal safe. • Make police, neighbors, your Neighborhood Watch, and your security company aware that you’ll be leaving town. Give out your contact information for while you’re away, and inform others who may be checking on your property in your absence. • We understand the desire to tell the world you’re going on a vacation, but don’t post on Facebook or tweet your travels; criminals use social media too. Here are six suggestions for keeping your home safe from winter weather: • Avoid the big chill. Set heat at a mini- mum of 55 degrees to ensure pipes don’t freeze. If your home uses propane, be sure the tank is full. • Monitor power outages. Ask a neighbor to give you a call if the power goes out in your neighborhood, and ask if they mind making sure that all of the important appliances in your home are functioning once power is restored. If your home uses a sump-pump, also have them make sure it’s working. • Make a checklist. You’ve probably asked someone to “check in” on your home periodically. Take the initiative to write up a handy checklist of items so you know the house is checked thoroughly. • Hire a housesitter. Housesitting is a booming business. Often, the house sitter will work at no charge, just for the opportunity to experience a new area. • Inspect your property. Inspect your property for dead trees and limbs that could easily fall down in a windstorm, and cut them down. If an ice storm hits, falling limbs not only damage property, they are a safety hazard. • Sidewalk shovel. Arrange for someone to clean off the sidewalk in front of your home. In many areas, it is a law, but moreover, a shoveled sidewalk and driveway are signs of an occupied home. Don’t forget that decks and the roof of your home can be at risk of collapse under the weight of snow and ice. ay d i l o H ing p p o Sh Got Just e Mor ng! i d r a w Re This holiday season put the power of the AAA Member Rewards Visa® card in your pocket with a credit card that offers rich rewards ward and plenty of redemption pped all opportunities. We’ve wrapped those benefits in a shiny package cka just for you. For information about rates and fees or to apply today visit us online at AAA.com/CreditCard or stop in a AAA branch. This credit card program is issued and administered by FIA Card Services, N.A. Visa and Visa Signature are registered trademarks of Visa International Service Association, and are used by the issuer pursuant to license from Visa U.S.A. Inc. © 2012 Bank of America Corporation. AR86Z412 To determine how much life insurance you will need, you have to calculate your current and future financial obligations. Life insurance: How much do you need? year, respectively. Let’s say One of the most frequently their mortgage and credit card asked questions when considdebt is a combined $275,000. ering life insurance is, “How Then assume their children’s much do I need?” Not coincieducation will cost $100,000 dentally, it’s also a question of per child. So far, there is a utmost importance. $475,000 insurance need. Not having enough covTom and Mary would also erage could jeopardize the like additional coverage to pay lifestyle you’ve worked hard household and other expenses to provide for your family, not for the next to mention 20 years until the financial “Usually the their children and emotional distress it may need is actually are grown and retirement cause them higher than income for long after you the survivare gone. originally ing spouse “Getting the becomes right amount of planned for.” available. The life insurance — Michael O’Neill, SBLI Smiths have is critical,” determined said Michael that $40,000 O’Neill, senior per year for 20 years is apvice president of marketing propriate, meaning they’ll and distribution at SBLI, a naneed an additional $800,000 of tional life insurance company cov- erage. based in Massachusetts and That means each of the a longstanding AAA partner. Smiths needs $1,275,000 in “I don’t think a life insurance life insurance. Based on SBLI’s beneficiary ever thought they income guidelines of issuing received too much money. policies up to 20 times the anUsually, the need is actually nual income of a 45-year-old, higher than originally planned both would qualify. for.” A 20-year, guaranteed level The first step in determinpremium term policy could be ing how much coverage you appropriate for both Tom and need is to identify the reasons Mary. While the length and for buying it. Is it for income amount of coverage may seem replacement? Is it to pay off a daunting, term life insurance mortgage, debt, or your chilis surprisingly affordable. dren’s tuition? Perhaps you Assuming very good health, need it to sustain your small Tom’s monthly premium business. Some need it for all could be $125.02 with SBLI, of these things. while Mary’s could be $96.18. Next, calculate your current “In the end, you can only and future financial obligabuy what you can afford,” tions. O’Neill said. “However, famiAn experienced life insurlies are often surprised at how ance professional can help you, well a term policy fits their but consider a typical family’s budget. Premiums are usually obligations. Tom and Mary less than a cable bill or phone Smith, both 45, have two chilbill, yet the peace of mind the dren. They have a mortgage, coverage provides both the and plan to send the kids to policyholder and their family state colleges. Tom and Mary is worth infinitely more.” make $85,000 and $65,000 per DECEMBER 2012 | AAA PIONEER VALLEY road rules AAA answers your questions on traffic safety and driving courtesy Is there a law that addresses passing state vehicle convoys while they paint the lines on the roadway? When passing a convoy of paint trucks, a passenger vehicle or a slow-moving snowplow, your decision to pass is at your own risk. There are several things to consider when you choose to pass any vehicle. These include, but are not limited to, the speed of traffic, the availability of a clear passing lane, road conditions, traffic signs, postings and lane markings. You need to consider all of the rules of the road, as well as the amount of time required to pass the vehicle(s). How much notice is required when using your directional to make a turn? Is it 100 feet? A turn signal is used to give as much notice of a motorist’s intention to make a turn without causing confusion as to where the turn will be. Best practices generally state to signal your turn at least 100 feet before making the turn. On a highway, signal at least 500 feet before a turn. It is best to signal before you apply your brakes, so you make your intentions known to other drivers. I see many cars parked on the opposite side of the street facing in my direction? What is the law regarding parking on the sides of the street? Parking with left-side wheels facing the curb is against the law on a two-way street. A motorist should park the vehicle in the same direction traffic is flowing. Should a vehicle exit a rotary from the middle lane or the outermost lane? If the rotary has a single lane, you must merge from the right lane of the road you are traveling. You must exit onto the right lane of the road you intend to travel. If the rotary has multiple lanes, look for signs to help you choose the proper lane. Travel through the middle or inner lane. Exit onto the right lane only. In low-visibility situations like fog, rain, dusk or dawn, is it illegal to use parking lights instead of headlights? Most states require all motorists to use headlights during any low-visibility driving situation. Since truck drivers are prohibited from using the far-left lane to pass other vehicles, shouldn’t a motorist traveling in the center lane make a courtesy lane change to the right, especially when traveling slower than the speed limit? Although frustrating for truck drivers, if a motorist is near or at the speed limit, he or she can stay in the travel lane. Any time a vehicle is moving well below the speed limit, the motorist should move to the right lane to allow other vehicles to pass. Unfortunately, a courtesy lane change is not a law. Make sure your tires are ready for winter Are you using all-season or snow tires this winter? Dave Albert from Brill’s Automotive in Westfield provides tips on how to make sure your tires are ready for winter driving. Proper tire care can be quick and simple. Every month and again before any long trip, you should inspect your tires, including the spare. An easy way to remember what to check is TRAP: Tread, Rotation, Alignment and Pressure. TREAD Tread is the part of the tire that comes in contact with the road. When the tread is worn down or worn unevenly, it can reduce the ability of the tire to grip the road in adverse conditions. Visually check your tires for uneven wear, looking for unusually smooth areas across, side to side and around the tire. Also check for cuts, cracks or other signs of damage. ROTATE Snow tires get mounted on the drive axle wheels and should be only used during the winter. The standard for rotating all-season tires used to be every other oil change or every 6,000 miles. With service intervals extending beyond 6,000 miles (check your owner’s manual for recommendations), proper maintenance is now to have your tires rotated whenever you have your car serviced. Rotating the tire keeps all the tires wearing evenly. ALIGNMENT Some signs that your car needs an alignment are pulling or drifting to one side or the other, or the steering wheel is off center when you’re driving down the road. If you hit a curb or a pothole hard, it may be enough to put your car out of alignment. This will also cause your tires to wear out prematurely. PRESSURE A properly inflated tire will be safer and last longer. Using the car manufacturer’s recommended pressure and not the maximum printed on the tire sidewall will increase your fuel economy. When your tires are under-inflated, they create more rolling resistance, causing your car to burn more fuel. Most of today’s new cars come equipped with a tire-pressuremonitoring system that will alert you when the tire pressure is low. Brill’s Automotive has been a AAA Approved Auto Repair facility for five years. They have the knowledge to service and repair even the most challenging concerns on all makes and models of domestic and import vehicles, using the latest technology to assess the problem and offer you alternatives. They guarantee all of their work and know you’ll be happy with the outcome. Stop in or give them a call at 413-568-9487. To find a AAA Approved facility in your area go to AAA.com/Repair. This is not the time to be worrying about your travel funds AAA Battery Tenders can help preserve a charge Besides a home or a business, vehicles are likely among the largest purchases most people make. Operating expenses add to the cost, but can pale in comparison to emergency repairs if basic maintenance is ignored. Know the proactive measures you can take to keep your investment in top operating shape. AAA has a new solution to help streamline vehicle maintenance. AAA Battery Tenders by Deltran are designed to prevent a dead battery before it stops you in your tracks. Lead-acid batteries, the kind found in cars, boats, personal watercraft and snow vehicles, can lose their charge with as little as a week of inactivity. Don’t let a parked vehicle present you with a premature bill for a replacement battery. The AAA Battery Tenders are designed to fully charge and maintain a wide variety of lead-acid vehicle batteries. The devices use microprocessor controlled multi-step “smart charging” and maintenance, and are available through AAA Mobile Battery Service technicians, in club offices and online at AAA.com/BatteryTender. According to Joseph Ferraro, Vice President of AAA Automotive Services, “AAA has long been known for coming to the aid of stranded motorists. We are pleased to partner with companies like Deltran who use technology to eliminate common causes of vehicle failure. Combining the robust AAA network of roadside problem solving technicians with the AAA Battery Tender devices means increased convenience and peace of mind to our members.” Discounted retail prices for AAA Members range from $29.95 to $49.95, with an additional two-year warranty bonus beyond those found in regular retail outlets. With a little proactive planning and a dose of modern technology, you can take charge of your vehicle battery’s life. 13 American Express GlobalTravel Card. ® Introducing the new prepaid reloadable travel Card from American Express, an ideal travel companion for purchases and ATM withdrawals globally. t :PVSGVOETBSFTBGFJGZPVS$BSEJTMPTUPSTUPMFO t /PJOBDUJWJUZGFFTBOEGVOETEPOUFYQJSF t 'SFF$BSESFQMBDFNFOUBOEFNFSHFODZ GVOETBDDFTT t 8 FMDPNFEHMPCBMMZBUNFSDIBOUTBOE"5.T XIFSF"NFSJDBO&YQSFTT®$BSETBSFBDDFQUFE For more information please visit: americanexpress.com/globaltravel Use only at merchants that accept American Express Cards. Some limitations apply. Certain fees may apply and will be assessed against Card balance. See Cardmember Agreement for full terms and conditions. 14 AAA PIONEER VALLEY | DECEMBER 2012 fact sheet driven Seats: 5 Fuel: Regular Crash test: Not yet rated MPG: 27 city, 36 highway Base price: $17,495 Base warranty: 3 years, 36,000 miles EPA green score: 9 Shop against: Suzuki SX4, Nissan Juke 2012 Subaru Impreza F N LO Z IXE E A ER D - W N O R O - F AT P T E E E, IO N !* By John Paul, AAA’s Car Doctor SM The car: The Subaru Impreza is all new for 2012. The compact car is a bit larger and powered by a new 2.0-liter engine that develops 148 horsepower. Like all Subaru models, the Impreza is all-wheel drive. It is available in a four-door sedan, five-door hatchback and the sport WRX and Sti versions. Our road test was in the four-door sedan with the continuously variable automatic transmission. The road test: As I slid behind the wheel, one of the most obvious changes was to the interior. Gone are the hard plastic surfaces of previous models. The seats are comfortable and offer a reasonable amount of support and plenty of legroom. Unlike most of the population, I prefer cloth seats over leather, and I believe Subaru may be the only auto manufacturer to offer heated cloth seats. The rear has seat belts for three, but only two adults will be comfortable there. Rear-seat headroom and legroom have improved from previous models. Standard comfort and available amenities are increased across the Impreza line for 2012. The base model features a tilt/telescoping steering wheel; power windows, door locks and side mirrors; a 60/40-split fold-down rear seat; outside temperature gauge; multifunction display with fuel economy information; remote keyless entry system; security system with engine immobilizer; tilt/telescopic steering wheel; variable intermittent windshield wipers and a low windshield washer fluid warning light. Even carpeted floormats, often an option in many cars, are standard in all 2012 Im- preza models. Our test car had the optional navigation, CD player and HD radio with satellite. Although the system sounds fine, navigation through the touch screen is distracting and frustrating. There are some redundant controls on the steering wheel and a voice control system, but none of this technology takes the place of a simple knob. The four-cylinder engine provides sufficient power, but when fully loaded with cargo and passengers, strains to quickly get up to highway speeds. The constantly variable transmission is quieter than in previous models. A manual mode adds six predetermined gears to allow the Impreza to have a sportier feel. Fuel economy is rated at 27 mpg in the city and 36 mpg on the highway. I averaged 30 mpg in a mix of driving. The ride has improved from the previous model. Gone is Ask about our Extended Warranty Program SAVE ON COLLEGE TUITION Auto Loans Purchase & Refinance Rates as low as APR: 4E]MRKJSVGSPPIKIGERFIHMJ½GYPX2EZMKEXMRKXLI sea of variable rate loan options can be equally as daunting. The AAA Student Lending ProgramRS[SJJIVW½\IHVEXIJIIJVIIPSER options to help you SAVE. We also offer expert ½RERGMEPEMHEHZMGI° JVIISJGLEVKI SAVE with a AAA Private Loan Fixed and variable rate options Zero Fees 0.25% Auto Debit Reward Deferred Payment Options 1-888-422-2536 AAA.com/FinancialAid %* 2.49 New and used 2009-2013 models up to 48 months Purchase & Refinance Rates as low as APR: %** 2.79 New and used 2009-2013 models up to 60 months Car Care Q&A The air conditioner temperature in my 2011 Honda CR-V rises a substantial amount when I slow down. Honda service said there were no leaks, and Honda will not cover a recharging unless the system has a broken part. The John Paul, AAA’s dealer Car Doctor tells me I need to pay $100-plus for the attempt to fix the car. SM At these rates you could open the door to a new car. Your AAA membership is the key to saving money on your auto loan. Whether your plan is to buy a new car or refinance an existing loan, our specially negotiated rates are bound to make you smile. Call 888-222-9415 *Loans and the AAA Student Lending Program offered through AAA Southern New England Bank. Rates and terms are subject to change without notice. Funding subject to acceptance of completed application. All loans are subject to credit approval. The lender for Private loans under the AAA Student Lending Program is Discover Bank, Equal Opportunity 0IRHIV-REPPGEWIWMRXIVIWXVEXIWERHPSERJIIWZEV]ERHEVIFEWIHYTSRFSVVS[IVERHSVGSWMKRIVGVIHMXTVS½PIERH other underwriting criteria. See Rates and Fees page on AAA.com/PrivateStudentLoan for Annual Percentage Rate (APR) examples and other important information about Private student loans through the AAA Student Lending Program. Terms and Conditions stated herein apply to the 2012-2013 academic year. You may qualify for Federal student loans. The AAA Student Lending Program encourages prospective customers to exhaust Federal student loan options before applying for a Private student loan, as Federal loans are often less expensive and offer the widest variety of repayment options. FIN.10797.12_PV the choppy feel, replaced with a smoother, crisper ride. As in all Subarus, the allwheel-drive system is seamless, never revealing its capability until the roads get slick. All Impreza models are equipped with a standard four-wheel disc antilock brake system with electronic brakeforce distribution and the Brake Assist safety system. This package gives the Impreza a smooth, controlled feel even during panic stops. Overall fit and finish is good, garnering several compliments about the “richness and depth” of the paint. The bottom line: The latest Impreza – with more interior room, a quiet, comfortable ride and improved fuel economy – is solidly better than previous models in every way. Other vehicles may offer more performance and better handling, but factor in allwheel drive, and the Subaru Impreza continues to be one of the best values on the market. Visit one of our local offices or click on AAA.com All loans offered through AAA Pioneer Valley. Rates and terms subject to change without notice. Some fees and restrictions may apply. All loans subject to credit approval, appraisal and satisfactory title examination where applicable. Consult your tax advisor regarding the deductibility of interest. Rates are for AAA members only. Other rates and terms available. Actual rate determined by individual creditworthiness. Rates may not be available in all areas. No down payment required for qualified applicants. Refinancing subject to applicable registry title fees. *Borrowing at 2.49% APR for new and used cars for 48 months results in payments of $21.90 per $1,000 borrowed. **Borrowing at 2.79% APR for new and used cars for 60 months results in payments of $17.87 per $1,000 borrowed. FIN.10856.12_PV If the system passes all the typical performance tests, this may be a normal characteristic of the car. Honda, in many models, will limit air conditioner operation at low speeds during acceleration. In earlier Honda models, the car’s computer could be reprogrammed to reduce this effect. Check with the Honda dealer. Perhaps there is a computer modification that could help. Do you have a question for AAA’s Car Doctor? Send it to jpaul@aaasne.com. 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CD.10880.12 15 0IONEER6ALLEY!UTOMOTIBLE#LUB)NSURANCE)NSURANCE!GENCY)NC!UTOLOANSOFFEREDTHROUGH!!!3OUTHERN.EW%NGLAND"ANKOffers subject to change without notice and cannot be combined with any other offers. Discounts and requirements vary, visit AAA.com/discounts for complete details, exclusions and requirements before taking advantage of any offer. Online offers are only available when accessed through AAA.com. *On new primary AAA Pioneer Valley memberships. Expires 12/31/12. 1-800-622-9211 s AAA.com/Gift AAA branches Use Promo Code: TIMES12 HOUR2OADSIDE!SSISTANCEFORPEACEOFMIND 4RAVELPLANNINGWITHATRUSTEDADVISOR 3HOW9OUR#ARD3AVE®DISCOUNTS $ISCOUNTEDMOVIEANDENTERTAINMENTTICKETS !!!7IRELESSSAVINGS )NSURANCESAVINGS -EMBERSAVINGSONAUTOLOANS 3TUDENT,ENDING Save $10* s ss ss ss ss ss ss ss AAA Memberships make perfect gifts and keep on giving all year round! Give the gift of AAA. Holiday shopping with a twist Events to welcome the new year AAA PIONEER VALLEY page 4 page 1 page 6 Gourmet pastry for the holidays December 2012 AAA PIONEER VALLEY