rate and service guide 2013

Transcription

Rate and Service Guide
RATE AND SERVICE
GUIDe 2013
Valid from 1st January 2013
2
RELIABILITY. ANY TIME.
ANYWHERE. AT ANY SPEED.
Export SERVICES
DHL EXPRESS 9:00
import SERVICES
Page 10
Our premium delivery service by 9:00 hrs on the next
possible business day is offered to the majority of business
centers in Europe, Middle East, Africa, Asia and the
Americas. It features proactive notification of delivery and a
full money-back guarantee * for even more peace of mind.
DHL EXPRESS 10:30
Page 11
With DHL EXPRESS 10:30, you can rely on prioritized
handling to ensure your shipments are delivered on the
next possible business day by 10:30, guaranteed *. And with
the same convenient collection and standard cut-off times
as all of our services, you have more time to prepare your
shipments, especially those to the USA.
DHL EXPRESS 12:00
Page 12
When it really has to be there by noon the next possible
business day, our DHL EXPRESS 12:00 delivery service
is available to all major business centers in Europe, USA,
Middle East, Eastern Europe and Asia Pacific, with a full
money-back guarantee * in the case of delay.
DHL EXPRESS WORLDWIDE
Page 13
Our popular pre 18:00 hrs delivery service is available when
you’re sending document or non-document items anywhere
around the world. Reliably fast to more global destinations
across a single integrated network than any other express
delivery company.
DHL IMPORT EXPRESS WORLDWIDE
Page 13
If you regularly import spare parts, samples, finished goods
or other items, DHL IMPORT EXPRESS WORLDWIDE is
the solution for you. Our Import Express service involves
the collection of your inbound documents and parcels from
virtually anywhere in the world. We then send your
shipment through the DHL Express network and deliver it
to your premises.
* DHL Express Terms and Conditions apply.
learn more
Optional Services.............................................................. page3
Surcharges........................................................................... page4
eSolutions............................................................................ page5
Customs Services............................................................... page15
Getting Started.................................................................. page16
3
3
OPTIONAL SERVICES
Shipment Insurance
Delivery Signature
We recommend our comprehensive protection for your
valuable or personal shipments, in the unlikely event
of physical damage or loss. An insurance premium based
on the value of the contents provides even greater peace of
mind.
When you need documented proof that your shipment has
been delivered, DHL Express can provide a copy of the
receiver’s signature or company stamp on DHL Express
letterhead and either fax or send it to you, whichever is
more convenient.
Packaging
Shipment Preparation
To ensure further protection of your shipment during its
transit, we recommend taking advantage of our packaging
options that are available in many different shapes and
sizes. Contact your local DHL Express office for details on
options and availability. A DHL Express courier will deliver
the packaging to make preparing your shipment even easier.
Convenient, fast and reliable service for seasonal or
irregular shipments that require extra resources for their
preparation. DHL manages the process of waybill
preparation, content selection, labeling and packaging, then
sends the parcels to the designated domestic or international
business addresses.
Non-Standard Pickup
Duties & Taxes Paid
If your business needs a dedicated vehicle to collect unusual
shipments, or a pickup outside of normal business hours, we
can arrange this for you.
To make exporting your shipment even easier, DHL Express
can arrange for the shipper or a third party to be billed for
any Duties and Taxes payable at destination, rather than the
receiver of the shipment being billed.
Weekend Delivery
We offer a Saturday delivery service from and to key cities.
Please provide the destination postcode to our Customer
Service Advisor and we’ll take care of the rest.
GOGREEN Carbon Neutral
For customers that need a reliable method to calculate their
annual carbon emissions at shipment level and subsequently
off-set these emissions through approved environmental
programs. The whole process is verified annually by an
independent body accredited by the United Nations.
DHL Express reserves the right to charge for Optional Services, Customs Services and apply surcharges under certain conditions.
4
SURCHARGES
Fuel Surcharge
A variable surcharge is applied to the weight charge of each
shipment. This is derived from publically available fuel oil
indices that are accessible on the DHL Express website at
www.dhl.com.bd. The charge is calibrated every month to
the oil price that was current two months prior to the billing
month. The Fuel Surcharge applies to international shipments.
Remote Areas
A fixed surcharge is applied when a shipment is sent to or
imported from a remote location such as highlands and
islands. The Remote Area surcharge applies to international
shipments.
International shipments: USD 20
Over Weight Piece
A fixed surcharge is applied to any piece that exceeds the
scale weight of 70kg. The Over Weight Piece surcharge
applies to international shipments.
Over Sized Piece
A fixed surcharge is applied to any non-palletized piece with
a single dimension in excess of 120cm, or any pallet with a
base dimension in excess of 120cm or a height in excess of
160cm. The Over Sized Piece surcharge applies to international shipments.
DHL Express reserves the right to apply additional charges for services and conditions not specified in this guide.
5
eSolutions for Booking and tracking
DHL eSolutions
DHL ProView
DHL Express offers a choice of electronic solutions to suit
even the most demanding requirements. We invest
continually in our market-leading technologies to make it
easier for you to send your shipments around the world.
And leaving you with more time to focus on your business.
For account customers that send high volumes, DHL
ProView provides automatic notifications to anyone you
specify, via email or text message, whenever shipments are
picked up or delivered. This allows you to monitor
shipments online by account number, shipment status and
much more. With DHL ProView, you're always in the know
and always in control.
DHL Online Shipping
This is an online and on demand shipping tool that helps
you prepare documents, arrange pickups, store contact
details and track deliveries. Ideal for busy office managers,
business travelers or receptionists. No special software
installation or training is required.
DHL Online Tracking
Log on to our web site at www.dhl.com to track your
shipments. Enter the waybill number(s) to receive
status updates throughout the shipping process. Up to
ten waybill numbers can be tracked at any one time.
DHL EasyShip
DHL EasyShip is the Windows-based shipment
management tool designed for DHL Express account
customers with high daily shipping volumes. It provides
quick and powerful control of your daily shipment process.
DHL eTrack
Send an e-mail containing up to one hundred waybill
numbers to “track@dhl.com” and the status on each
shipment will be returned in seconds. Simple, free,
and easy to use.
DHL Integrated Solutions
Using EDI, XML or Web Services gives you the capability to
incorporate DHL's online shipping capabilities into your own
web site, warehouse or Customer Service application. That
means faster and easier access to transit times, rates and
courier bookings, with global shipment tracking available at
your fingertips.
DHL Import Express Online
Our web-based service to simplify the importing process for
both you and the shipper who sends to you. This free service
is available 365 days a year to Import Express account holders.
DHL Web Site
Our web site at www.dhl.com.bd is your comprehensive
guide to DHL Express' shipping services. You can access
information on transport news, service updates or contacts.
To make doing business with us even easier, the site features
interactive tools such as online booking, tracking, and a
volumetric weight calculator, among others.
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick, easy and convenient as sending
an email.
6
EXPORT SeRVICES
HOW ITWORKS
Prepare your
shipment
Shipment pickup
by courier
Arrival at
destination country
Delivery to local
DHL Express station
Customs clearance
at destination
Customs clearance
at origin
Delivery to DHL
Express station at
destination
Departure from
origin country
Shipment with
receiver
Courier delivery
to receiver
1 Decide which service best suits your needs
Please refer to page 2 for international services .
2 Weigh your shipment
International transit
Volumetric measurement information is available on page 17.
3. Determine the rating zone of the destination on pages 7 & 8.
4. Calculate the rate for your shipment using the rating zone for the weight of your shipment.
EXPORT
✔
✔
✔
✔
IMPORT
✔
✔
✔
✔
Maximum Delivery Attempts
3
3
3
3
Maximum Piece Weight
30kg
30kg
70kg
70kg
Maximum Piece Length
120 cm
120 cm
300 cm
300 cm
Money-Back Guarantee
✔
✔
✔
x
Proactive Delivery Notification
✔
✔
X
x
Choice of Billing terms
✔
✔
✔
✔
Online booking & tracking
✔
✔
✔
✔
GOGREEN Carbon Neutral
extra charge
extra charge
extra charge
extra charge
7
EXPORT SERVICE OPTIONS
Destination and Service Options
Country
Zone
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola•
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
BosniaandHerzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands, The
Cape Verde
Cayman Islands
CentralAfricanRepublic
Chad
China
Colombia
Comoros•
Congo
Congo, Dem Rep
Cook Islands
Costa Rica
Cote D’Ivoire
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Denmark
Djibouti
EXPRESS EXPRESS EXPRESS
EXPRESS
9:00
10:30
12:00 WORLDWIDE Country
8
7
8
8
7
8
8
8
8
7
8
4
5
8
8
2
*
8
7
5
8
8
8
2
8
8
7
8
8
3
7
8
8
3
8
6
8
8
8
8
8
3
8
8
8
8
8
8
8
7
8
8
7
7
5
8
doc = document contents only
✔ = document and non-document contents
X = service not available
x
x
x
x
x
x
x
x
x
x
x
x
✔
x
x
x
x
x
x
✔
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
✔
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
✔
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x
x
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x
x
x
x
x
x
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x
x
x
x
x
x
x
x
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x
x
x
x
x
x
✔
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✔
x
x
x
x
x
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✔
x
x
x
x
x
x
x
x
x
x
✔
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x
✔
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x
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✔
DominicanRepublic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands•
Faroe Islands•
Fiji
Finland
France
French Guiana
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland•
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea Republic
Guinea Bissau
Guyana (British)
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, North•
Korea, South
Kuwait
Kyrgyzstan
Lao PDR
Latvia
Zone
8
8
8
8
8
8
8
8
8
8
7
8
7
5
8
8
8
7
5
8
7
7
7
8
8
8
8
7
8
8
8
8
8
2
7
7
1
3
2
8
5
7
5
8
4
7
2
8
8
8
3
3
2
8
3
8
EXPRESS EXPRESS EXPRESS EXPRESS
9:00
10:30
12.00 WORLDWIDE
x
x
x
x
x
x
x
x
x
x
x
x
x
✔
x
x
x
x
✔
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
✔
x
x
x
✔
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
doc
doc
x
x
x
x
x
x
x
x
x
x
✔
✔
✔
✔
✔
✔
✔
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✔
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x
x
x
x
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x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
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x
x
x
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x
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x
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x
x
x
x
x
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x
x
x
x
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8
Destination and Service Options
Country
Lebanon
Lesotho
Liberia•
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia(FYROM)
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Nevis
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saipan
Samoa
EXPRESS EXPRESS EXPRESS Country
Zone EXPRESS
9:00
10:30
12.00 WORLDWIDE
2
8
8
8
5
8
5
3
7
8
8
3
2
8
7
8
8
8
8
8
6
8
5
3
8
8
8
8
8
8
3
5
8
8
4
8
8
8
8
7
2
3
8
8
8
8
3
7
7
8
2
8
7
7
8
8
8
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
doc = document contents only
✔ = document and non-document contents
X = service not available
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
✔
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x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
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x
x
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x
x
x
x
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x
x
x
x
x
x
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x
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x
x
x
x
x
x
x
x
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Sao Tome & Principe•
Saudi Arabia
Senegal
Serbia
Seychelles•
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia•
Somaliland(NorthSomalia)•
South Africa
Spain
Sri Lanka
St. Barthelemy
St. Eustatius
St. Kitts
St. Lucia
St. Maarten
St. Vincent
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Tahiti
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia•
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
USA
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (US)
Yemen
Zambia
Zimbabwe
Zone
8
2
8
7
8
8
2
7
7
8
8
8
8
5
3
8
8
8
8
8
8
8
8
8
5
5
2
8
3
8
8
2
8
8
8
8
5
8
8
8
8
7
2
5
6
8
8
8
8
3
8
8
2
8
8
EXPRESS EXPRESS EXPRESS EXPRESS
9:00
10:30
12.00 WORLDWIDE
x
x
x
x
x
x
x
x
x
x
x
x
x
✔
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
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x
x
x
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x
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x
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x
x
x
x
x
x
x
x
x
x
x
x
✔
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x
x
x
x
x
x
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x
x
x
x
x
x
x
x
x
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x
x
x
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x
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x
x
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x
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x
x
x
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x
x
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x
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x
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9
Export
Calculating the rate:
Fast facts
1. Check the destination countries available for this service in the table on this page.
2. Identify the zone number of the destination country in the table on pages 7 & 8.
• Express door-to-door international pre 12:00 hrs delivery of document and
non-document shipments on the next possible business day.
• Up to 70 kg piece weight
• F ull money-back guarantee* in the unlikely event of late delivery
• Customs duties, taxes and fuel surcharge not included in rates
• All the rates are in USD
3. On the chart below, look up the weight that applies to your shipment and match
the identifed zone to locate the appropriate rate.
4. Note that the billable weight of a shipment is rounded up to next full 0.5 kg. Thus
a 3.7 kg shipment is priced at the 4.0 kg rate.
* DHL Express Terms and Conditions apply
DHL EXPRESS 9:00 rates
Weight
in kg
Zone
1
Zone
2
Zone Zone Zone Zone Zone
3
4
5
6
7
Zone
8
Weight
in kg
11.5
159.82 201.54 247.53 270.02
286.16
324.86
364.32 462.25
51.44
73.44
12
162.64 205.29 252.22 274.71
291.82
332.40
374.70 473.58
Documents only up to 2.0kg
0.5
22.05
36.75
55.81
55.81
58.75
61.69
Zone
1
Zone
2
Zone
3
Zone
4
Zone
5
Zone
6
Zone
7
Zone
8
1
30.82
48.46
64.67
69.80
70.46
76.35
80.81
96.91
12.5
165.46 209.04 256.91 279.40
297.48
339.94
385.08 484.91
1.5
39.59
60.17
77.90
83.79
85.11
93.95
99.93
120.38
13
168.28 212.79 261.60 284.09
303.14
347.48
395.46 496.24
2
48.36
71.88
91.13
97.78
99.76 111.55 119.05 143.85
13.5
171.10 216.54 266.29 288.78
308.80
355.02
405.84 507.57
Documents from 2.5kg and Non-Documents from 0.5kg
0.5
36.75
51.44
66.14
70.52
70.52
73.44
76.41
88.17
91.04
95.53
111.64
1
45.52
63.15
79.37
84.51
85.17
1.5
54.29
74.86
92.60
98.50
99.82 108.64 114.65 135.11
14
173.92 220.29 270.98 293.47
314.46
362.56
416.22 518.90
14.5
176.74 224.04 275.67 298.16
320.12
370.10
426.60 530.23
15
179.56 227.79 280.36 302.85
325.78
377.64
436.98 541.56
15.5
182.38 231.54 285.05 307.54
331.44
385.18
447.36 552.89
2
63.06
86.57
105.83 112.49 114.47 126.24 133.77 158.58
16
185.20 235.29 289.74 312.23
337.10
392.72
457.74 564.22
2.5
70.41
95.34
116.11 123.55 126.18 140.89 149.93 179.11
16.5
188.02 239.04 294.43 316.92
342.76
400.26
468.12 575.55
3
77.76
102.69
124.88 133.83 137.24 152.60 163.16 199.64
17
190.84 242.79 299.12 321.61
348.42
407.80
478.50 586.88
3.5
85.11
110.04
133.65 144.11 148.30 164.31 176.39 220.17
17.5
193.66 246.54 303.81 326.30
354.08
415.34
488.88 598.21
4
92.46
117.39
142.42 154.39 159.36 176.02 189.62 240.70
18
196.48 250.29 308.50 330.99
359.74
422.88
499.26 609.54
4.5
99.81
124.74
151.19 164.67 170.42 187.73 202.85 261.23
18.5
199.30 254.04 313.19 335.68
365.40
430.42
509.64 620.87
5
107.16
132.09
159.96 174.95 181.48 199.44 216.08 281.76
19
202.12 257.79 317.88 340.37
371.06
437.96
520.02 632.20
5.5
111.58
137.91
167.31 183.05 190.25 209.72 227.79 296.41
19.5
204.94 261.54 322.57 345.06
376.72
445.50
530.40 643.53
6
116.00
143.73
174.66 191.15 199.02 220.00 239.50 311.06
20
207.76 265.29 327.26 349.75
382.38
453.04
540.78 654.86
8.5
138.10
172.83
211.41 231.65 242.87 271.40 298.05 384.31
Add-on rate per additional 0.5Kg from 20Kg
9
142.52
178.65
218.76 239.75 251.64 281.68 309.76 398.96
From 20.1
5.04
6.45
8.94
8.49
10.35
11.07
14.50
17.38
9.5
146.94
184.47
226.11 247.85 260.41 291.96 321.47 413.61
From 30.1
3.85
5.01
6.65
6.48
7.83
9.17
12.20
14.07
10
151.36
190.29
233.46 255.95 269.18 302.24 333.18 428.26
From 70.1
3.50
4.59
5.95
5.90
7.04
8.61
11.51
13.07
10.5
154.18
194.04
238.15 260.64 274.84 309.78 343.56 439.59
11
157.00
197.79
242.84 265.33 280.50 317.32 353.94 450.92
Valid from Jan 01, 2013 to Dec 31, 2013
All rates are exclusive of sales tax or additional charges at origin, and any duties or taxes at destination.
Service capability may change during the year.
DHL EXPRESS 9:00
DHL EXPRESS 10:30
DHL EXPRESS 12:00
10
Export
10
Example:
Fast facts
1. To send your 6 kg parcel using DHL EXPRESS 10:30 to Austria:
2. Check whether this service is available to Austria in the table on the left. The
answer is yes.
• F ull money-back guarantee* in the unlikely event of late delivery
3. Identify the zone number for Austria on page 7. It is zone 5.
4. The intersection of zone 5 and 6 kg weight in the table below shows the rate.
5. The rate for your shipment is $178.42 (Surcharges and VAT will apply).
* DHL Express Terms and Conditions apply
Weight
in kg
Zone Zone
1
2
Zone
3
Zone
4
Zone Zone Zone
5
6
7
Zone
8
11
140.73 177.35 217.71 237.83 251.46 284.44 317.32 404.29
65.84
11.5
143.26 180.71 221.92 242.04 256.54 291.20 326.62 414.45
Weight
in kg
Zone
1
Zone Zone
2
3
Zone
4
Zone Zone
5
6
Zone Zone
7
8
0.5
19.77
32.95
46.12
50.03
50.03
52.67
55.31
1
27.63
43.45
57.98
62.57
63.17
68.45
72.45
86.88
12
145.79 184.07 226.13 246.25 261.62 297.96 335.92 424.61
1.5
35.49
53.95
69.84
75.11
76.31
84.23
89.59
107.92
12.5
148.32 187.43 230.34 250.46 266.70 304.72 345.22 434.77
2
43.35
64.45
81.70
87.65
89.45
100.01 106.73
128.96
13
150.85 190.79 234.55 254.67 271.78 311.48 354.52 444.93
13.5
153.38 194.15 238.76 258.88 276.86 318.24 363.82 455.09
0.5
32.95
46.12
59.30
63.23
63.23
65.84
68.51
79.05
14
155.91 197.51 242.97 263.09 281.94 325.00 373.12 465.25
1
40.81
56.62
71.16
75.77
76.37
81.62
85.65
100.09
14.5
158.44 200.87 247.18 267.30 287.02 331.76 382.42 475.41
1.5
48.67
67.12
83.02
88.31
89.51
97.40 102.79
121.13
15
160.97 204.23 251.39 271.51 292.10 338.52 391.72 485.57
2
56.53
77.62
94.88
100.85 102.65 113.18 119.93
142.17
15.5
163.50 207.59 255.60 275.72 297.18 345.28 401.02 495.73
2.5
63.12
85.48
104.09 110.76 113.15 126.32 134.42
160.57
16
166.03 210.95 259.81 279.93 302.26 352.04 410.32 505.89
3
69.71
92.07
111.95 119.97 123.06 136.82 146.28
178.97
16.5
168.56 214.31 264.02 284.14 307.34 358.80 419.62 516.05
3.5
76.30
98.66
119.81 129.18 132.97 147.32 158.14
197.37
17
171.09 217.67 268.23 288.35 312.42 365.56 428.92 526.21
4
82.89
105.25 127.67 138.39 142.88 157.82 170.00
215.77
17.5
173.62 221.03 272.44 292.56 317.50 372.32 438.22 536.37
4.5
89.48
111.84 135.53 147.60 152.79 168.32 181.86
234.17
18
176.15 224.39 276.65 296.77 322.58 379.08 447.52 546.53
5
96.07
118.43 143.39 156.81 162.70 178.82 193.72
252.57
18.5
178.68 227.75 280.86 300.98 327.66 385.84 456.82 556.69
5.5
100.03 123.65 149.98 164.07 170.56 188.03 204.22
265.71
19
181.21 231.11 285.07 305.19 332.74 392.60 466.12 566.85
6
103.99 128.87 156.57 171.33 178.42 197.24 214.72
278.85
19.5
183.74 234.47 289.28 309.40 337.82 399.36 475.42 577.01
6.5
107.95 134.09 163.16 178.59 186.28 206.45 225.22
291.99
20
186.27 237.83 293.49 313.61 342.90 406.12 484.72 587.17
7
111.91 139.31 169.75 185.85 194.14 215.66 235.72
305.13
7.5
115.87 144.53 176.34 193.11 202.00 224.87 246.22
318.27
8
119.83 149.75 182.93 200.37 209.86 234.08 256.72
331.41
8.5
123.79 154.97 189.52 207.63 217.72 243.29 267.22
344.55
9
127.75 160.19 196.11 214.89 225.58 252.50 277.72
357.69
From 20.1
4.52
5.78
8.02
7.61
9.28
9.93
13.00
15.58
9.5
131.71 165.41 202.70 222.15 233.44 261.71 288.22
370.83
From 30.1
3.45
4.49
5.96
5.81
7.02
8.22
10.94
12.62
10
135.67 170.63 209.29 229.41 241.30 270.92 298.72
383.97
From 70.1
3.14
4.12
5.34
5.29
6.31
7.72
10.32
11.72
10.5
138.20 173.99 213.50 233.62 246.38 277.68 308.02
394.13
DHL EXPRESS 9:00
DHL EXPRESS 10:30
DHL EXPRESS 12:00
11
Export
11
Example:
Fast facts
1. To send your 9 kg parcel using DHL EXPRESS 12:00 to Austria:
• Full money-back guarantee* in the unlikely event of late delivery
2. Check whether this service is available to Austria in the table on the left. The
answer is yes.
3. Identify the zone number for Austria on page 7. It is zone 5.
4. The intersection of zone 5 and 9 kg weight in the table below shows the rate.
5. The rate for your shipment is $ 190.89 (Surcharges and VAT will apply).
Weight
in kg
Zone Zone Zone Zone Zone Zone
1
2
3
4
5
6
Zone
7
Zone
8
Weight
in kg
Zone
1
Zone
2
Zone
3
Zone Zone
4
5
Zone
6
Zone
7
Zone
8
11
119.03 150.04 184.16 201.19 212.79 240.62 268.47 342.11
0.5
16.73
27.88
39.02
42.33
42.33
44.57
46.80
55.71
11.5
121.17 152.88 187.72 204.75 217.09 246.34 276.34 350.71
1
23.38
36.76
49.06
52.94
53.45
57.92
61.30
73.51
12
123.31 155.72 191.28 208.31 221.39 252.06 284.21 359.31
1.5
30.03
45.64
59.10
63.55
64.57
71.27
75.80
91.31
12.5
125.45 158.56 194.84 211.87 225.69 257.78 292.08 367.91
2
36.68
54.52
69.14
74.16
75.69
84.62
90.30
109.11
13
127.59 161.40 198.40 215.43 229.99 263.50 299.95 376.51
13.5
129.73 164.24 201.96 218.99 234.29 269.22 307.82 385.11
66.89
14
131.87 167.08 205.52 222.55 238.59 274.94 315.69 393.71
0.5
27.88
39.02
50.18
53.50
53.50
55.71
57.97
1
34.53
47.90
60.22
64.11
64.62
69.06
72.47
84.69
14.5
134.01 169.92 209.08 226.11 242.89 280.66 323.56 402.31
1.5
41.18
56.78
70.26
74.72
75.74
82.41
86.97
102.49
15
136.15 172.76 212.64 229.67 247.19 286.38 331.43 410.91
2
47.83
65.66
80.30
85.33
86.86
95.76
101.47
120.29
15.5
138.29 175.60 216.20 233.23 251.49 292.10 339.30 419.51
2.5
53.40
72.31
88.09
93.72
95.74
106.88
113.73
135.86
16
140.43 178.44 219.76 236.79 255.79 297.82 347.17 428.11
3
58.97
77.88
94.74
101.51 104.13 115.76
123.77
151.43
16.5
142.57 181.28 223.32 240.35 260.09 303.54 355.04 436.71
3.5
64.54
83.45
101.39 109.30 112.52 124.64
133.81
167.00
17
144.71 184.12 226.88 243.91 264.39 309.26 362.91 445.31
4
70.11
89.02
108.04 117.09 120.91 133.52
143.85
182.57
17.5
146.85 186.96 230.44 247.47 268.69 314.98 370.78 453.91
4.5
75.68
94.59
114.69 124.88 129.30 142.40
153.89
198.14
18
148.99 189.80 234.00 251.03 272.99 320.70 378.65 462.51
5
81.25
100.16 121.34 132.67 137.69 151.28
163.93
213.71
18.5
151.13 192.64 237.56 254.59 277.29 326.42 386.52 471.11
5.5
84.60
104.58 126.91 138.81 144.34 159.07
172.81
224.83
19
153.27 195.48 241.12 258.15 281.59 332.14 394.39 479.71
6
87.95
109.00 132.48 144.95 150.99 166.86
181.69
235.95
19.5
155.41 198.32 244.68 261.71 285.89 337.86 402.26 488.31
6.5
91.30
113.42 138.05 151.09 157.64 174.65
190.57
247.07
20
157.55 201.16 248.24 265.27 290.19 343.58 410.13 496.91
7
94.65
117.84 143.62 157.23 164.29 182.44
199.45
258.19
7.5
98.00
122.26 149.19 163.37 170.94 190.23
208.33
269.31
8
101.35 126.68 154.76 169.51 177.59 198.02
217.21
280.43
8.5
104.70 131.10 160.33 175.65 184.24 205.81
226.09
291.55
9
108.05 135.52 165.90 181.79 190.89 213.60
234.97
302.67
From 20.1
3.82
4.89
6.78
6.44
7.85
8.40
11.00
13.18
9.5
111.40 139.94 171.47 187.93 197.54 221.39
243.85
313.79
From 30.1
2.92
3.80
5.04
4.91
5.94
6.96
9.26
10.68
10
114.75 144.36 177.04 194.07 204.19 229.18
252.73
324.91
From 70.1
2.66
3.48
4.52
4.47
5.34
6.53
8.73
9.92
10.5
116.89 147.20 180.60 197.63 208.49 234.90
260.60
333.51
DHL EXPRESS 9:00
DHL EXPRESS 10:30
DHL EXPRESS 12:00
12
Export
Fast facts
Express door-to-door international pre 18:00 hrs
deliveryofdocumentandnon-documentshipments
on the next possible business day.
• Global coverage
• Optional services available upon request
Example:
1. Identify the zone number of the destination country
in the table on page 7 & 8.
1. To send your 5.5 kg sample using
DHL EXPRESS WORLDWIDE to Canada:
2. On the chart below, look up the weight that applies
to your shipment and match the identified zone to
locate the appropriate rate.
2. Identify the zone number for Canada
on page 7. It is zone 6.
3. Note that the billable weight of a shipment is
rounded up to next full 0.5 kg. Thus a 6.3 kg
shipment is priced at the 6.5 kg rate.
12
3. The intersection of zone 6 and 5.5 kg
weight in the table below shows the rate.
4. The rate for your shipment is $144.67
(Surcharges and VAT will apply).
DHL EXPRESS WORLDWIDE rates
Weight
in kg
Zone
1
Zone Zone
2
3
Zone
4
Zone
5
Zone
6
Zone
7
Zone
8
Weight
in kg
11
108.32 136.50 167.53 183.05 193.52
218.88
244.19 311.08
38.49
38.49
40.52
42.55
50.65
11.5
110.27 139.09 170.77 186.29 197.43
224.08
251.35 318.90
0.5
15.21
25.35
35.48
Zone
1
Zone Zone Zone Zone
2
3
4
5
Zone
6
Zone Zone
7
8
1
21.26
33.43
44.61
48.14
48.60
52.66
55.74
66.84
12
112.22 141.68 174.01 189.53 201.34
229.28
258.51 326.72
1.5
27.31
41.51
53.74
57.79
58.71
64.80
68.93
83.03
12.5
114.17 144.27 177.25 192.77 205.25
234.48
265.67 334.54
2
33.36
49.59
62.87
67.44
68.82
76.94
82.12
99.22
13
116.12 146.86 180.49 196.01 209.16
239.68
272.83 342.36
13.5
118.07 149.45 183.73 199.25 213.07
244.88
279.99 350.18
50.65
52.70
60.81
14
120.02 152.04 186.97 202.49 216.98
250.08
287.15 358.00
0.5
25.35
35.48
45.62
48.64
48.64
1
31.40
43.56
54.75
58.29
58.75
62.79
65.89
77.00
14.5
121.97 154.63 190.21 205.73 220.89
255.28
294.31 365.82
1.5
37.45
51.64
63.88
67.94
68.86
74.93
79.08
93.19
15
123.92 157.22 193.45 208.97 224.80
260.48
301.47 373.64
2
43.50
59.72
73.01
77.59
78.97
87.07
92.27
109.38
15.5
125.87 159.81 196.69 212.21 228.71
265.68
308.63 381.46
2.5
48.57
65.77
80.10
85.22
87.05
97.18
103.42 123.54
16
127.82 162.40 199.93 215.45 232.62
270.88
315.79 389.28
3
53.64
70.84
86.15
92.31
94.68
105.26 112.55 137.70
16.5
129.77 164.99 203.17 218.69 236.53
276.08
322.95 397.10
3.5
58.71
75.91
92.20
99.40
102.31 113.34 121.68 151.86
17
131.72 167.58 206.41 221.93 240.44
281.28
330.11 404.92
4
63.78
80.98
98.25
106.49
109.94 121.42 130.81 166.02
17.5
133.67 170.17 209.65 225.17 244.35
286.48
337.27 412.74
4.5
68.85
86.05
104.30
113.58
117.57 129.50 139.94 180.18
18
135.62 172.76 212.89 228.41 248.26
291.68
344.43 420.56
5
73.92
91.12
110.35
120.67
125.20 137.58 149.07 194.34
18.5
137.57 175.35 216.13 231.65 252.17
296.88
351.59 428.38
5.5
76.97
95.14
115.42
126.26
131.25 144.67 157.15 204.45
19
139.52 177.94 219.37 234.89 256.08
302.08
358.75 436.20
6
80.02
99.16
120.49
131.85
137.30 151.76 165.23 214.56
19.5
141.47 180.53 222.61 238.13 259.99
307.28
365.91 444.02
20
143.42 183.12 225.85 241.37 263.90
312.48
373.07 451.84
6.5
83.07
103.18 125.56
137.44
143.35 158.85 173.31 224.67
7
86.12
107.20 130.63
143.03
149.40 165.94 181.39 234.78
7.5
89.17
111.22 135.70
148.62
155.45 173.03 189.47 244.89
8
92.22
115.24 140.77
154.21
161.50 180.12 197.55 255.00
8.5
95.27
119.26 145.84
159.80
167.55 187.21 205.63 265.11
9
98.32
123.28 150.91
165.39
173.60 194.30 213.71 275.22
From 20.1
3.48
4.45
6.17
5.86
7.14
7.64
10.00
11.99
9.5
101.37 127.30 155.98
170.98
179.65 201.39 221.79 285.33
From 30.1
2.66
3.46
4.59
4.47
5.40
6.33
8.42
9.71
10
104.42 131.32 161.05
176.57
185.70 208.48 229.87 295.44
From 70.1
2.42
3.17
4.11
4.07
4.86
5.94
7.94
9.02
10.5
106.37 133.91 164.29
179.81
189.61 213.68 237.03 303.26
DHL EXPRESS 9:00
DHL EXPRESS 10:30
DHL EXPRESS 12:00
Import
13
Import Services
HOW ITWORKS
You request an Import Express
account number from your
Sales Executive
International transit
Call your supplier
Your supplier calls his
local DHL Express office
when a shipment is
ready for collection
Arrival in destination country
DHL courier collects the
shipment from
the supplier
DHL Express arranges
customs clearance of
the inbound shipment
Departure from
origin country
DHL Express delivers the
shipment to the
destination address
When you set up an Import Express account with DHL Express, you can receive shipments from more than 200 countries
around the world and have complete control over the costs and process. Door to door.
An Import Express account offers:
One Account
One Invoice
Handle all your inbound shipments through a single
account number, simplifying tracking and supplier control.
If you have one supplier or multiple suppliers from several
countries, all your Import Express shipments will be shown
on just one single invoice.
One Company
Trust the world’s leading express company to take
care of all your import shipments whenever your
business needs them.
One Phone Call
Your suppliers phone our Customer Service Advisors in the
usual way and we’ll handle the rest, giving you more time to
manage your business.
One Network
Your shipments travel through DHL Express' integrated
delivery network, giving you the confidence in reliability
that your business demands.
One Price
Whatever the origin country of your import shipments,
you know the charges before anything is sent, avoiding
any later surprises.
One Speed
The same DHL ExPrESS WOrLDWIDE delivery standard
is promised for your inbound shipments as with your outbound shipments. Your supplier only needs to have the
shipment and relevant paperwork ready for our courier to
make a pickup.
One More Option
If you need to send a parcel from United Kingdom to Taiwan, but arrange and pay for this delivery in Bangladesh,
DHL Express has a Third Country Billing option to do this.
It adds more flexibility to your supply chain and more
transparency on your costs when sending parcels from a
foreign supplier to a branch office in another country.
14
Import
Fast facts
Expressdoor-to-doorinternationalinbounddelivery
of document and non-document shipments by the
end of the next possible business day, paid by the
receiver or a third party.
• Available from over 200 origin countries
• Customs clearance handled by DHL
• Third Country Billing option
Example:
1. Identify the zone number of the destination country
in the table on pages 7 & 8.
1. To import your 10 kg samples using
DHL IMPORT EXPRESS WORLDWIDE
from China to Bangladesh:
2. On the chart below, look up the weight that applies
to your shipment and match the identified zone to
locate the appropriate rate.
14
2. Identify the zone number for China on
page 7. It is zone 3.
3. The intersection of zone 3 and a 10 kg weight in the
table below shows the rate.
4. The rate for your shipment is $185.13
(Surcharges and VAT will apply).
DHL IMPORT EXPRESS WORLDWIDE rates
Weight
in kg
Zone
1
Zone
2
Zone
3
Zone
4
Zone Zone Zone Zone
5
6
7
8
Weight
in kg
Zone
1
Zone
2
Zone
3
Zone
4
Zone
5
Zone
6
Zone
7
Zone
8
11
140.73
156.91
192.57 237.83 251.46 284.44 317.32 404.29
65.84
11.5
143.26
159.88
196.29 242.04 256.54 291.20 326.62 414.45
72.45
86.88
12
145.79
162.85
200.01 246.25 261.62 297.96 335.92 424.61
89.59
107.92
12.5
148.32
165.82
203.73 250.46 266.70 304.72 345.22 434.77
13
150.85
168.79
207.45 254.67 271.78 311.48 354.52 444.93
0.5
19.77
29.15
40.80
50.03
50.03
52.67
55.31
1
27.63
38.44
51.29
62.57
63.17
68.45
1.5
35.49
47.73
61.78
75.11
76.31
84.23
2
43.35
57.02
72.27
87.65
89.45
100.01 106.73 128.96
13.5
153.38
171.76
211.17 258.88 276.86 318.24 363.82 455.09
68.51
79.05
14
155.91
174.73
214.89 263.09 281.94 325.00 373.12 465.25
81.62
85.65
100.09
14.5
158.44
177.70
218.61 267.30 287.02 331.76 382.42 475.41
97.40
102.79 121.13
15
160.97
180.67
222.33 271.51 292.10 338.52 391.72 485.57
100.85 102.65 113.18 119.93 142.17
15.5
163.50
183.64
226.05 275.72 297.18 345.28 401.02 495.73
110.76 113.15 126.32 134.42 160.57
16
166.03
186.61
229.77 279.93 302.26 352.04 410.32 505.89
119.97 123.06 136.82 146.28 178.97
16.5
168.56
189.58
233.49 284.14 307.34 358.80 419.62 516.05
17
171.09
192.55
237.21 288.35 312.42 365.56 428.92 526.21
112.93 138.39 142.88 157.82 170.00 215.77
17.5
173.62
195.52
240.93 292.56 317.50 372.32 438.22 536.37
119.88 147.60 152.79 168.32 181.86 234.17
18
176.15
198.49
244.65 296.77 322.58 379.08 447.52 546.53
104.77
126.83 156.81 162.70 178.82 193.72 252.57
18.5
178.68
201.46
248.37 300.98 327.66 385.84 456.82 556.69
100.03
109.39
132.66 164.07 170.56 188.03 204.22 265.71
19
181.21
204.43
252.09 305.19 332.74 392.60 466.12 566.85
103.99
114.01
138.49 171.33 178.42 197.24 214.72 278.85
19.5
183.74
207.40
255.81 309.40 337.82 399.36 475.42 577.01
6.5
107.95
118.63
144.32 178.59 186.28 206.45 225.22 291.99
20
186.27
210.37
259.53 313.61 342.90 406.12 484.72 587.17
7
111.91
123.25
150.15 185.85 194.14 215.66 235.72 305.13
0.5
32.95
40.80
52.46
63.23
63.23
65.84
1
40.81
50.09
62.95
75.77
76.37
1.5
48.67
59.38
73.44
88.31
89.51
2
56.53
68.67
83.93
2.5
63.12
75.62
92.08
3
69.71
81.45
99.03
3.5
76.30
87.28
105.98 129.18 132.97 147.32 158.14 197.37
4
82.89
93.11
4.5
89.48
98.94
5
96.07
5.5
6
7.5
115.87
127.87
155.98 193.11 202.00 224.87 246.22 318.27
8
119.83
132.49
161.81 200.37 209.86 234.08 256.72 331.41
8.5
123.79
137.11
167.64 207.63 217.72 243.29 267.22 344.55
9
127.75
141.73
173.47 214.89 225.58 252.50 277.72 357.69
From 20.1
4.52
5.11
7.09
7.61
9.28
9.93
13.00
15.58
9.5
131.71
146.35
179.30 222.15 233.44 261.71 288.22 370.83
From 30.1
3.45
3.97
5.27
5.81
7.02
8.22
10.94
12.62
10
135.67
150.97
185.13 229.41 241.30 270.92 298.72 383.97
From 70.1
3.14
3.64
4.72
5.29
6.31
7.72
10.32
11.72
10.5
138.20
153.94
188.85 233.62 246.38 277.68 308.02 394.13
DHL IMPORT EXPRESSWORLDWIDE
Import and Export
customs services
Bonded Storage.
Storage charges apply when the shipment cannot
be released by Customs due to inaccurate or
missing paperwork, or when the Shipper requests
a Handover to Broker. Storage charges will take
effect three calendar days after the freight arrival
date or broker notification, whichever is later. The
charge per day will be assessed locally.
Handover to Broker.
At the customer's request, the clearance
paperwork is transferred to an independent
broker to handle customs clearance. DHL will
assess a service charge per waybill to complete
the handover. DHL is subsequently not
responsible for the timeliness of the submission
to Customs or for the release of the shipment.
Certificate of Origin.
Some destinations require certification for certain
commodities. The purpose of the Certificate of
Origin is to authenticate the country of origin of
the merchandise /goods being shipped. Upon
request, or when the documentation is missing
at origin, DHL will attach the certificate on behalf
of the customer for a service charge determined
locally.
Import / Export Duties.
Duties are applied by Customs at the time
of initial entry and these vary depending on
contents, origin of shipment and import country.
Additional duties may be applied by Customs
after the initial customs entry when estimated
duties were paid or when an entry is audited
causing a change in the duty owed. These charges
will appear on the duty invoice presented by DHL.
Clearance Authorization.
When the Importer of the shipment has
specifically requested contact before the
customs clearance process begins, DHL contacts
the Importer for that authorization. This often
helps the Importer to ensure that all clearance
paperwork is first prepared. A service charge is
determined locally and paid by the Importer.
Import / Export Taxes.
Taxes are applied by Customs on the value of the
goods being imported.
Formal Clearance.
Non-restricted merchandise based on value and
commodity is usually cleared on a consolidated
manifest for more cost and time efficient
processing. DHL will assess a service charge when
the importer however requests a single informal
entry when the shipment is actually qualified
to be cleared informally on the consolidated
manifest.
Import Paperwork.
DHL will provide copies of import documentation
for records previously supplied to the importer
or ultimate receiver at an additional charge per
entry. Copies of import documentation will
be supplied by the importing Gateway when
requested by the receiver. Copies of files for
express manifested clearances are not available.
The service charge is determined locally.
15
1616 Rate
Rate
and
and
Service
Service
Guide
Guide
GETTING STARTED
HOW TO FILL OUT A WAYBILL
3
8
13
20
19
18
1
2
4
5
6
7
9
10
11
12
1.Payer account number and insurance details.
Please choose the method of payment. For
transport charges to be paid by the receiver or
third party, specify the payer’s account number. If
this is not specified, the invoice will be sent
automatically to the shipper. To insure your
shipment, please specify the value of your
shipment.
2.Shipper’s account number. If you have an
account number, please enter it here. If you do
not have an account number, please leave this
field blank.
3.Shipper’s name. Contact person.
4.Shipper’s reference. Enter any reference number
that might help you to identify the shipment in
the future. Please note that the first TWELVE
characters of the shipper's reference will appear
on your invoice.
14
15
16
17
8. S hipper’s telephone, fax number or
e-mail address.
9. R
eceiver’s company name.
10.Full delivery address.
11.Receiver’s postal code.
12.Receiver’s name. Contact person.
13.Receiver’s telephone, fax number or
e-mail address.
14.Shipper’s authorization and signature. The shipper
must sign and date the waybill, thereby
confirming that the stated details correspond to
the contents of the shipment, and accepting DHL’s
terms and conditions as shown.
15. Shipment details. Enter the total number of
pieces, the total weight rounded up to the nearest
half kilo and the dimensions of your shipment in
cm (length, width & height).
5. Shipper’s company name.
6. Shipper’s address.
7. Shipper’s postal code.
16.Full description of the contents. Give
a full description of the items being shipped. The
information provided must be accurate. If there is
insufficient space, the Proforma or Commercial
Invoice must give full details. The description of
the contents on the waybill should then state
“Refer to Invoice”.
17.For non-document shipments only.
Enter the declared value of the shipment’s
contents.
18.Services. Indicate the required service
by marking the appropriate boxes.
19. Waybill number.
20.DHL Express will not deliver to post boxes.
ProhibitedandRestrictedCommodities
Whenever possible DHL Express will provide its normal service to you. A variety of laws and regulations, as well as
common-sense safety and security measures, however, prevent DHL Express from accepting certain commodities for
transport.
Prohibited – are not acceptable
Restricted – may be acceptable
• Animals, fish, birds (live)
• Human remains or ashes
• Bullion (of any precious metal)
• Cash (current legal tender) (bank notes, currency
notes and coins)
• Loose precious stones
• Complete firearms, ammunition, explosives /
explosive devices
• Imitation or replica firearms, ammunition, explosives / explosive devices
• Illegal goods
• Antiques and works of art
• Banderols/tax stickers
• Cigarettes
• Dangerous goods
• Firearms parts
• Furs and ivory
• J ewellery, watches, precious metals (other than
bullion)
•N
egotiable instruments in bearer form (whether
cash-like or not)
• Toy guns, air guns
How to weigh and pay
Volumetric weight
You may be sending a large, lightweight shipment where its volumetric
weight exceeds its actual weight. If so, the cost of the shipment is calculated
on the space your consignment takes up on the aircraft. This is a standard
IATA method.
To calculate the volumetric weight of your shipment simply multiply the
length (cm) x height (cm) x width (cm) of the shipment package and divide
the result by 5000.
Payment for DHL Express services
You can pay for DHL Express services either in cash, credit card or via bank
transfer. You can open an account with DHL Express to pay via bank transfer.
All account customers receive invoices on a pre-determined basis. For more
details please get in touch with a Customer Service Advisor at your local DHL
Express office or go to www.dhl.com
height
length
width
17
COUNTRY HEAD OFFICE ADDRESS:
DHL Worldwide Express Bangladesh (Pvt.) Ltd
Molly Capita Centre (Level 4 & 5)
76 Bir Uttam Mir Showkat Road
Gulshan-1, Dhaka 1212
Bangladesh
Phone: +88(02) 9895810 Fax: +88(02) 8817406
For contact details of the DHL Express office
nearest to you please visit our web site at www.dhl.com.bd
©DHL
©DHL Express
DHL® and DHL Express® are registered trademarks of
Deutsche Post AG / DHL Operations B.V. / DHL International GmbH
Valid from January 1st, 2013

rate and service guide 2013

Transcription

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