quick ref guide quotes only 4-8
Transcription
quick ref guide quotes only 4-8
A divi s i on of M etaBan k ® and Acc System Quick Reference Guide Table of Contents Click on the Title or Page Number below to go to that section. Quoting Additional Premium Quotes Customer Service ePayments Page 1 Page 3 Page 7 Page 12 PBS Quick Reference Guide - Quotes PAGE 1 A division of M et aBank ® Select “New Quote” from the drop down menu, or select ”Enter a New Quote” from the Quick Links to get started. Customer Information If a Social Security Number is entered, this box will appear. Click here to add data email, or to create custom Click here to add addresses - If mailing address is a PO Box, a physical address must be entered. Enter Routing Number Select Checking or Savings Add ACH info here - this will generate the ACH Debit Form to print with Policies | Terms date as MM/DD/YYYY or select date by clicking on the calendar. icon. Click on magnifying glass to select coverage type or enter code. Click here to add new Carrier or new General Agent. ABC Insurance Company XYZ General Agency Click on magnifying glass to select Carrier, General Agent, and SL Broker. Enter fully earned tax and/or fees Terms Customer Information | Policies | Terms You may change any the top half of the terms page. Click RECALCULATE to make your changes. After Saving, Click on the Memo Icon to open a new window to type and save a new memo for this client, or to view previous memos for this client. Click here to see summary Enter minimum earned premium and commission as a dollar amount or a percentage. Enter Premium- no tax or fees Customer Information | Policies | This Field will default to “ACH” if ACH information is entered, or you can choose “Coupon” or “Invoice”. PAGE 2 Click Save, then click Digitally Sign to submit your Finance Agreement Electronically to AFS/IBEX Click here for documents Select the document and click the yellow box to Select the document and click “Now” to generate it PBS Quick Reference Guide - Additional Premium Quotes A division of M et aBa n k ® Select “New AP Quote” from the Quick Links to get started Enter any information you have in the click “Search” to bring up a list of accounts. Click on the account in the list that you want to quote. Click Next to Continue PAGE 3 PBS Quick Reference Guide - Additional Premium Quotes If Adding a New Policy to Loan, then Enter the new policy information. If Adding Additional Premium to existing policy, Click on “Add AP to existing policies” to open the pop up Policy List and select the policy you want from the list. Enter effective date as MM/DD/YYYY or select date by clicking on the calendar. icon. Enter minimum earned premium and commission as a dollar amount or a percentage. Click Save and Next. PAGE 4 PBS Quick Reference Guide - Additional Premium Quotes PAGE 5 Click on the drop down menu to modify the first due date. Click Save Click on the tabs below to review the Customer Information, Policies and Terms. (FIG. 7) Select the “Documents” tab or the to generate the documents for the customer. Select Terms or Summary and click Digitally Sign to electronically submit your Additional Premium Finance Agreement to AFS/IBEX.. PBS Quick Reference Guide - Additional Premium Quotes (FIG. 7) Click “Now” to generate the document. Click on the Yellow Bar to open and print your document. Click the Memo Icon to add internal notes to this policy. PAGE 6 PBS Quick Reference Guide - Customer Service A division of M et aBa n k ® Select “Customer Service” from the Quick Links Menu Enter any information you have in the corre“Search” to bring up a list of accounts. Click on the account that you want to view. Leave all “Search” to see a list of all accounts. Green Dot - Account Current Yellow Dot - Account Flatted Orange Dot - Account Archived Red Dot - Account Cancelled PAGE 7 PBS Quick Reference Guide - Customer Service Click “Edit” and then click on the red “Calculator” to open the “Payoff Calculator” window This is the fee paid to your agency for this loan. Click “Pay Now” on the bottom of any screen to make a payment PAGE 8 To print the Account History, Click the down arrow and then click on this text box: Customer Tab Check Box to email all notices to the insured - (Email field must be completed) Click “Edit” to modify customer information PBS Quick Reference Guide - Customer Service Policies Tab: click on the policy below that you want to view. (FIG. 7) Click the “Edit” button to add the Policy Number PAGE 9 PBS Quick Reference Guide - Customer Service Click on the Disbursements Tab, then click on the policy below to view the funding information of the loan. Click on the Payments Tab to view all accounting activity for this loan. (FIG. 7) PAGE 10 PBS Quick Reference Guide - Customer Service Click on the Documents Tab to show all notices generated on this account. Click on any notice above to view a PDF or print. Missing Policy Numbers - Select “Missing Policy Numbers” from the drop down menu or from the Quick Links Menu to get started - (select “show all quick links”) Enter the Policy Number(s) and click “Save” PAGE 11 PBS Quick Reference Guide - e-Payments PAGE 12 A division of M etaBan k ® Select “e-Payment Wizard” from the drop down menu or the Quick Links menu to get started. Select Check or Credit Card from the drop down menu Select “Borrower” or “Submitted by Agent” and then select “Next” PAGE 13 PBS Quick Reference Guide - e-Payments Click “Add Account” to open the Pop Up screen below and search for your customer account. Enter Account Number, Customer name (or part of name) and press the “TAB” key to search for customer - or click the magnifying glass for advanced search options. Enter Payment amount Select Payment Type Click Payment Type to select “Payment” or “Returned Premium” Click on “Save” to go to the next screen. PBS Quick Reference Guide - e-Payments Click “Add Account” to make a payment on additional accounts. Click on “Next” when you are finished adding accounts. If Paying by Check, enter the information in the screen below and click “Next” to confirm your payment and Finish the transaction. PAGE 14 PAGE 15 PBS Quick Reference Guide - e-Payments If Paying by Credit Card, enter the information in the screen below and click (FIG. 7) Click “Back” to edit, or click “Finish” to make the payment Click to start a “New ePayment” or “Close” the window