Kevin McGee
Transcription
Kevin McGee
Winter 2014 GP Connect News from ELHT @EastLancsHosp EastLancashireHospitals This is the second issue of GP Connect - the quarterly newsletter for GPs in East Lancashire. Highlights in this issue include improved waiting times for both A&E and elective care; the chance to meet our new intake of junior doctors, a round-up of news plus service developments and updates. Please get in touch if there are specific topics you’d like us to include in forthcoming issues or if you’d like to know more about the topics covered in this one, please contact Associate Medical Director Alan Crowther via email Alan.Crowther@elht.nhs.uk. A message from Kevin McGee, Chief Executive I joined East Lancashire Hospitals NHS Trust in September and I’m really pleased to have this opportunity of being in touch with you at this early stage. We recognise that GPs are vital partners in the local health economy and I am really looking forward to working with you to develop even better services for the people of East Lancashire. During my first three months in post, I have been struck by how calm and professional our hospitals and services are. The standard of the estate and its facilities has impressed me, as well as, of course, the professionalism and compassion of the staff. I, for one, would be happy to be a patient at one of our hospitals. arrangements. Although these are very difficult times, the pressures we have faced have released something of the Dunkirk spirit in all of us. It was really inspiring to take part in the management of the incidents. As usual, I was very impressed by all our staff, what they did, and more importantly, how they did it – with calm professionalism. I wish I could say “that’s it, it’s all over, pressure’s off”. It may be, for now, but I do think we can expect more such high demand as we go through winter. My style is to always be open and approachable so please feel free to contact me about any issues. I intend to get out and about as much as possible to keep in touch with the ‘sharp end’ of services, so I very much hope we will meet in the near future. In recent weeks there has been unprecedented demand on our emergency services and a severe shortage of beds, a situation which escalated and led the Executive Team to treat as internal incidents, managed by bronze and silver command Kevin McGee Kevin.McGee@elht.nhs.uk www.elht.nhs.uk News Roundup The Trust’s Maternity Service hosted a national conference at The Dunkenhalgh Hotel to celebrate good practice in women’s experiences of maternity service. Midwives and mothers presented and showcased maternity services in East Lancashire, which was this year awarded ‘Maternity Service of the Year’ by the Royal College of Midwives... read more Patients and staff moved into the new £7.8 million Clitheroe Community Hospital building on Chatburn Road. 20 inpatients transferred from the 141-year-old hospital to the new Ribblesdale ward which is designed to be dementia-friendly and offers 16 individual rooms and an additional 4x4 bed bay which can be converted into single bedrooms if needed... read more The Trust’s Endoscopy Unit gained national accreditation from the Joint Advisory Group (JAG) on Gastro-intestinal Endoscopy. This accreditation is a measure of quality which sees JAG accredited units operating to the highest standards. Units have to be assessed externally every five years and submit self-assessments annually... read more A new prostate scanner which can diagnose cancers within minutes was officially unveiled at Burnley General Hospital. The scanner, which is the showpiece in the Trust’s newly opened Urology Investigation Unit at Burnley, will help detect kidney, prostate and testicular cancers and will help waiting times for diagnosis... read more The Trauma and Orthopaedics service at East Lancashire Hospitals NHS Trust have been awarded a number of NHS accolades for their work and patient outcomes. This is the third major achievement for the service this year... read more Wendy Harrison a Trainee Advanced Practitioner in the Emergency Department at the Royal Blackburn, was awarded Pioneering Community Nurse of the Year in the Welch Allyn Pioneers of Care Awards 2014. Wendy received a £500 bursary as part of her award... read more A £1 million investment to improve cancer care in the area has begun. The Macmillan Cancer Improvement Partnership in East Lancashire and Blackburn with Darwen is a pioneering three-year programme to provide better care and support for cancer patients from the moment of diagnosis to beyond treatment... read more Since the introduction of degree-level nurse training, up to a quarter of student nurses move elsewhere during the three-year course. The Trust’s Practice Education Facilitator Team has worked hard to reverse this trend and we are proud to announce that every one of the current first year student nurses has chosen to continue their work and studies with ELHT... read more The Trust was awarded excellent marks for standards of cleanliness, food, and privacy and dignity in the 2014 Patient-led Assessment of the Care Environment (PLACE) report. in September.. read more www.elht.nhs.uk THINK! Help Us Help Patients You will probably be aware that our hospitals, like many others, are facing unprecedented demand in our emergency department which is placing significant pressure on the whole Trust resulting in a shortage of beds. We are asking members of the public to think hard about attending A&E, and to only do so in a genuine emergency. Our partners in the health economy are also supporting us through the THINK! campaign. We know that GPs are also under significant pressure. If you are considering referral for a medical urgent assessment of admission, you will be aware that alternatives are available via the recently developed service ‘Navigation Hub’, the number you need is 0300 2471040. In addition if you would like to speak to a consultant physician to discuss the need for emergency admission, or have advice for treatment or urgent review in ambulatory care or specialist clinics please ask for this when you ring Medical Assessment Unit (MAU). Consultants are available on site for this immediate advice from 8 am to 9.30pm, 7 days a week, and are on call overnight. Ambulatory care for urgent and emergency assessments is now open 7 days a week over extended hours. Thanks for your co-operation! www.elht.nhs.uk Winter Pressures Following an unprecedented surge in the number of people attending the A&E and Urgent Care Centres at the Royal Blackburn Hospital and Burnley General Hospital, the Trust is urging everyone to think if a visit to hospital is really necessary. Dr Ian Stanley, Acting Medical Director, said: “At this time of year, we are especially busy which puts additional pressure on our services and staff. We ask people remember that our A&E and urgent care centres are for injuries and illnesses that cannot wait for a GP appointment. In 2013, a combination of factors meant the Trust did not always meet the four-hour national target for A&E waiting times. However, we are now seeing systematic improvements, thanks to close monitoring and several initiatives, including: •redesign of the Emergency Department to provide a better environment for patients and staff •recruiting more medical and nursing staff The ambulatory care unit which now sees patients seven days a week has reduced admissions by approximately 20-a-day. On 7 October, the Trust Emergency Services including Blackburn Emergency Department, Urgent Care Centres at Burnley and Blackburn and the Minor Injuries Unit at Accrington treated a total of 435 patients – 100% of them admitted, transferred or discharged within the 4-hour national standard. 18-week Referral to Treatment Overall, the Trust is meeting the 18 weeks Referral to Treatment target though this varies from department to department. Demand in particular clinical specialties, staffing and staff workload can all impact on this target. To ensure delays are minimised, we are improving the way we communicate with patients from the moment they are referred, to make sure that they know about their rights to treatment and their responsibility to take an active part in their care. •improved triage, with both consultant and GP input •ensuring diagnostics and a medical review are carried out as early as possible •opening a medical ambulatory care unit, led by a consultant, for patients who do not need admitting. Vascular Centre of Excellence Update In July 2013, the Trust was designated a centre of excellence for vascular services, along with Lancashire Teaching Hospitals NHS Foundation Trust and North Cumbria NHS Foundation Trust. Concentrating vascular services in specialist centres produces better outcomes for patients, in line with recommendations from the Vascular Surgery Society of Britain and Ireland. Simon Hardy Consultant Vascular Surgeon and Vascular Clinical Network Lead, said: “Plans continue and there have been on-going discussions with specialist commissioners regarding working models to meet the specification of a centre without a partner. “The Trust Board has now approved the recruitment of additional members of staff including a consultant and ward manager and has committed to a considerable investment in facilities to ensure the capacity required is in place. Two operating theatres are shortly due to open plus a 20-bedded vascular ward which will enable us to grow the service and keep activity going to meet the specification requirements.” The project is being overseen by a Vascular Board and the specialist service aims to be up and running by April 2015. www.elht.nhs.uk Complaints Fall Some important changes to the Trust’s complaints process over the past year have resulted in 20 per cent fewer formal complaints and faster resolution times. The key reasons are that the Trust is dealing with concerns and issues more quickly and effectively at the point they arise are: • the introduction of an on-call bleep system so that senior staff can be contacted quickly to meet with and listen to patients’ concerns • a training programme which has increased staff confidence in responding to patients’ concerns and reduced the chance of a concern escalating to a formal complaint. If the complainant is not on-site when the complaint arises, contact is made usually by phone to discuss the issues and where possible offer a solution and apology. Improvements in data capture and analysis have also provided us with better and more accurate information about the nature and source of complaints. The majority of complaints are related to aspects of clinical care and treatment, while the next biggest category (although this is very small in actual number) relates to the attitude of medical and nursing staff. Over the coming months, the Trust will assess if this new data capturing mechanism accurately reflects the reasons patients and families make formal complaints. The Trust is also looking in detail at complaints by ward to check if there are specific areas which need addressing. In response to comments that the complaints procedure can be difficult to navigate, a new userfriendly complaints policy for patients/families should be ready this autumn. PR Works for COPD Patients The Trust’s Pulmonary Rehabilitation Service for East Lancashire has been redesigned to help GPs improve the health of their COPD patients. Pulmonary Rehabilitation (PR) has been shown to significantly decrease mortality, morbidity and hospital readmissions (Cochrane Review of Pulmonary Rehabilitation, 2011), (Seymour et al, 2009) and the East Lancs service complies with the recent Pulmonary Rehabilitation Guidelines issued by the British Thoracic Society in 2013. The service provides a self-management and graded exercise programme for COPD patients. Following referral, an initial assessment at St Peters Centre, Burnley will determine a patient’s suitability for pulmonary rehab. If appropriate, patients commence a twice weekly, six week programme provided at various locations across East Lancashire, including Rossendale, Nelson, Clitheroe, Burnley and Accrington. During the six weeks, patients undertake a progressive exercise programme and comprehensive education sessions focusing on the self-management of their condition. The Pulmonary Rehabilitation Team also runs monthly breathe-easy support groups for COPD patients. GPs and Practice Nurses can contact the Pulmonary Rehabilitation service on 01282 644131 or email sarahjane.curran@elht.nhs.uk for more information. www.elht.nhs.uk UK first for hospital team Drs Woodhead, Gavan and Hardy performed a keyhold procedure using an advanced German-made stent to re-align a patient’s main artery. A trio of surgeons working at Royal Blackburn Hospital became the first in the UK to perform a ‘keyhole’ procedure using an advanced German-made stent. Dr Peter Woodhead, Dr Duncan Gavan and Mr Simon Hardy spent a nerve-racking three hours feeding the device into a patient’s main artery, where a dangerous swelling had developed. Stentgraft sections Although the trio have performed hundreds of similar procedures using stents to realign the artery, this was the first time they had used stentgraft sections to realign the iliac branch using X-ray technology. Dr Woodhead, also an interventional radiologist, said the devices produce a much better outcome for the patient, who would normally need full surgery, involving a much longer stay in hospital, and the costs associated with intensive care during recovery. First in the country Although the technique has been used before by a handful of major hospitals, this was the first branched iliac graft in the country to use a stent designed by the German firm, Jotec. ‘It was incredibly complex and we were all nervous beforehand. ‘We chose this device because it was a good fit for the patient and went through the procedure several times with the company,’ said Dr Woodhead. The Royal Blackburn was recently designated as a specialist centre for vascular surgery and interventions (see update on Page 3). www.elht.nhs.uk Tongue-tie service reaches 300 milestone The Trust’s Family Care and Surgery Divisions recently marked a milestone in the number of ‘tongue tie’ divisions performed. Tongue tie can cause problems with breast feeding and sometimes bottle feeding as the baby has trouble latching on. This, in turn, creates problems for both mother and baby who can be slow to gain weight and suffer from colic and wind. The condition is often spotted by midwives or health visitors. Frenotomy, the straightforward and painless procedure to fix the problem, is offered by the Trust’s MaxilloFacial Surgeons in an outpatient clinic. The service, which started at the Trust three years ago, has now carried out over 300 procedures, also treating patients from other areas where their local Trust does not offer this procedure or waiting times are too long. Case Study Baby Mia Logan is one patient to benefit from this service. Mum Jaclyn Logan, from Blackburn, explains: “After Mia was born she wouldn’t latch on and would even struggle with drinking expressed milk from a bottle - which I had done with my younger son who I also struggled to breastfeed. She continued to lose weight and was jaundiced so I was very lucky that my midwife referred me to the infant feeding team at the Trust. ‘They immediately diagnosed posterior tongue tie and I went to see (Consultant Oral & Maxillofacial Surgeon) Mr Cousin, who explained the procedure to me and carried it out there and then. Mia didn’t cry and immediately went back to sleep. Straight away she started drinking far more milk with little trouble and the infant feeding team helped me to get back to breastfeeding which I didn’t think was going to be possible. Three months down the line, Mia has gained weight and is thriving, easily drinking the amount of milk needed. Mum Jaclyn added: “I’d say that if any mum has problems feeding, let your health visitor or midwife know. I’d never heard of tongue tie and thinking back, my son had probably suffered from a similar thing though not as severe.’ Sue Henry, Infant Feeding Co-ordinator at East Lancashire Hospitals NHS Trust, said: “Tongue tie is surprisingly common though not very well known and lots of babies with tongue ties will not have any problems feeding and some will resolve over time by themselves. However, a tongue tie division procedure carried out when a baby is very young can be worthwhile as they will not need an anaesthetic and it can help the mother continue breastfeeding.” www.elht.nhs.uk Junior Doctors on Duty In August, 69 FY1 junior doctors started their two-year residencies with ELHT, joined by 117 speciality trainee doctors as they begin ‘on the job’ training. The Trust’s two-year integrated Foundation Programme will now enable our FY1s to acquire the core competencies required for hospital duty, including an understanding of different settings in which medicine is practised. These include the core clinical skills required to care for acutely ill patients as well as communication, team working and IT skills. The Foundation Programmes at East Lancashire have been carefully constructed to provide a wide range of educational opportunities both in the Trust and within the community. Linda Whitfield, Head of Clinical Education, said: ‘Our new doctors receive on-going support from senior staff during their time here to help them in their first jobs so we can pre-empt any problems early on and better nurture their skills. Shadowing ‘Junior doctors stay with the Trust for two years and begin by shadowing the doctors and ward teams they will be working with, as well as training for prescribing, blood transfusion and resuscitation competency.’ ‘Patient safety and providing a high-quality service are at the heart of East Lancashire Hospitals NHS Trust,” says Medical Director, Dr Ian Stanley. . “This shadowing period could save lives, and equips junior doctors with the local knowledge and skills needed to provide safe, high quality patient care, from their first day as a doctor.’ ‘Life as a junior doctor can be a steep learning curve but we offer the right support to ensure they learn from their peers and that patient safety is not compromised in any way. Your NHS audiology service – local, quick and convenient Hearing assessments by ELHT’s audiology department are available at community locations across East Lancashire and appointments are always available within 16 days of referral but can often be offered within three days. Referrals can be taken for patients of any age. The service operates from purpose-built audiology suites, where highly-trained staff are able to offer the latest digital hearing aid technology. Assessments can be arranged via Choose and Book, and fittings for hearing aids can be carried out at the following locations, as well as at Royal Blackburn Hospital. Barbara Castle Way Accrington Community Clinic Darwen Health Centre Clitheroe Hospital Bacup Primary Health Care Centre St Peter’s Centre, Burnley Colne Health Centre Pathology GP Survey As a support service we aim to provide the highest level of quality we can. User satisfaction is of paramount importance to us. Please take a few minutes to complete this short pathology service survey and let us know what you think! https://www.surveymonkey.com/s/3Z8JFZW www.elht.nhs.uk A day in the life of ... Yasine is a newly-qualified doctor (Foundation Year 1) who joined the Trust in August. He is currently working in the Obstetrics and Gynaecology Department at Burnley General Hospital and here gives a brief insight into his first impressions of working at ELHT. Having trained at Queen’s University Belfast, I am now practising medicine for the first time on the UK mainland. There were quite a lot of things to adapt to in my first weeks IN East Lancashire. However, I was always able to find a solution to any problems thanks to the consistently fast response from colleagues. I firmly believe that the extra shadowing week provided at Blackburn is what prepared me for the hectic first few weeks of FY1. Shadowing a senior doctor allowed me to get used to the nitty-gritty of everyday pressures as well as to the computer systems. One of the most useful things was discussing controlled drugs with senior colleagues helped in knowing how to document them correctly (write the supply in letters and numbers) and sign them on the discharging letters. There was plenty of formal, structured learning as well: we were introduced to the technicalities of ANTT (Aseptic Non-Touch Technique), blood transfusions, the gas machine and CPR. The online learning modules were invaluable for updating our knowledge, and the protocols in helping us understand how the Trust works. I would also like to commend the Thursday (and Friday for Obs and Gynae) lectures, especially the pharmacy workshop which was very helpful on various drug interactions (Alendronic acid and Adcal D3). The 24 hour library and internet access across the Trust make it very easy to access electronic journals. Children’s Diabetes Service ‘Best in North West’ As diabetes continues to be a major public health concern, the families of East Lancashire will welcome news that the Trust’s Children’s Diabetes Service has been rated equal best in the northwest. Changing the face of diabetes care for children and young people with type 1 diabetes in East Lancashire, East Lancashire Hospitals was one of just 13 children’s diabetes services in England to score 100% for their hospital service, in the inspection carried out by the National Diabetes Peer Review Programme. The children’s multidisciplinary team was also highly commended, receiving the highest score in the northwest. Dr Chris Gardner, Consultant Paediatrician, said: “The inspection looked at all aspects of our service. The feedback we received was exceptional and all members of the team were congratulated on the standard of service delivered! “Good diabetes care in childhood can greatly improve health in adulthood, and our team remains committed to delivering the very best paediatric diabetes care.” Rated No. 4 in the country for the performance of its Multi-Disciplinary team, the Review highlighted innovation by the hospital Children’s Diabetes Service in reducing clinic waiting times and introducing evening educational sessions to make it easier for patients and families to attend together. The Children’s Diabetes Service, including two consultants, five paediatric specialist nurses, two dieticians and a psychology practitioner, was specially commended for its work with schools which includes school clinics which facilitate peer support and educational sessions for children with diabetes when they start secondary education. Contact: Paediatric Diabetes www.elht.nhs.uk/departments-wards-and-services/ childrens_diabetes.htm www.elht.nhs.uk SPORT Specialist Paediatric Physiotherapy Outreach Respiratory Team A new service has been commissioned within Paediatric Physiotherapy called SPORT (Specialist Paediatric Physiotherapy Outreach Respiratory Team). The 12-month pilot, launched in July, aims to reduce hospital admission and length of stay, facilitate discharge and improve patient function and outcomes whilst reducing disruption to daily life. SPORT provides an acute and community service responding to emergency and routine needs. The service is for Paediatric patients with existing respiratory conditions including Asthma, Cystic Fibrosis and Bronchiectasis, as well as Complex Needs patients with respiratory issues. SPORT accepts referrals primarily from Consultants, Respiratory nurses and Physiotherapists and we engage with community nurses, GPs and education. We are based in the Physiotherapy Department, Level 1, Royal Blackburn Hospital telephone 01254 732353 or email Natasha. Pickering@elht.nhs.uk or Kirsty.Mckillop@elht.nhs.uk Case 1 Admission of teenager with CF for 2 weeks routine IV antibiotics. Discharged on day 7 with SPORT follow-up saving 7 days inpatient stay. History of minimal visiting from family or friends during inpatient episodes. Significant improvement in quality of life during IV antibiotics and increasing acute bed availability. Patient feedback – “I was sent home early because of SPORT, this was good because I was back in my own bed and I got to see my friends and family. If the service wasn’t available I would not have been able to go home”. Tissue Viability Service From 13 November, the new address and contact details for the Community Tissue Viability Service are Room AD1.14, Level 1, Area 7, Burnley General Hospital, Casterton Avenue, Burnley BB10 2PQ Telephone • Hospital Referrals • Admin • Nurses • Fax 01254 732349 01282 803108Ext 13108 01282 803111Ext 13111 01282 805175Internal 15175 www.elht.nhs.uk Global Leaders Trust staff are currently contributing to international research on the most effective treatment for cardiac patients. The Global Leaders study, aims to discover whether a new medication strategy can minimise complications in patients receiving coronary artery stents and prevent blood clots forming within the stents. In total, 16,000 patients will take part in the study over the next two years at centres in Europe, Asia, South America and Australasia. The Royal Blackburn Hospital was the first in the UK to enter patients into the study and has been the first to achieve an important study milestone as consultant cardiologist Dr Balachandran recently treated the 200th East Lancashire patient to enter the study. The team’s achievement was recognised by Professor Patrick Serruys, Chief Investigator for the study worldwide, who congratulated Lead Researcher Dr Scot Garg and the research and cardiology team: “Our sincere appreciation goes out to both you and your team for all efforts made to reach this huge accomplishment.” Consultant Cardiologist Dr Scot Garg commented, “Clinical research is vital for improving health outcomes and patient care. As a result of our patients’ kind participation and the work of the whole cardiology and research team, we lead the UK recruitment centre over the last 12 months. This is just the beginning of our research endeavours, and I am confident our patients will continue to participate in future studies, which we are already setting up.” The clinical research team is working with cardiologists, the clinical trials pharmacy team and staff on CCU, ward B18 and in the cardiac catheter laboratories. And, as always, the support of the cardiology secretaries and medical records staff has proved invaluable. Karen Vaughan, Lead Research Nurse for the study at East Lancashire Hospitals, is thrilled with the team’s succes “I am delighted with the amount of patients who have been able to take part in this important study. We work closely with the patients, through on-going follow up, to ensure best patient care and to maintain their safety. Our success would not have been possible without the support of all members of staff involved in the study throughout the hospital.” The Global Leaders study is expected to continue through to the end of June 2015. If you would like any information about the study, please contact Karen Vaughan on 01254 732649 or email karen.vaughan@elht.nhs.uk Dr Scot Garg, Debbie Wilcox, 200th study patient John McCloskey, Karen Vaughan www.elht.nhs.uk Trust Recruits 3 Extra Oncologists Cancer patients in East Lancashire have received a boost following the news that East Lancashire Hospitals NHS Trust (ELHT) has successfully recruited three consultant oncologists to join the team of existing consultant oncologists who visit from the Lancashire Teaching Hospitals (Royal Preston Hospital) Joining East Lancashire NHS Trust immediately are cancer consultants Dr Doina Badea and Dr Ana Ferreira who have clinics at both the Royal Blackburn Hospital and Burnley General Hospital. A third new cancer consultant – Dr Raoul Peck – will start work with East Lancashire Hospitals NHS Trust in early 2015. “We are extremely pleased to welcome Drs. Badea, Ferreira and Peck to East Lancashire Hospitals NHS Trust,” said ELHT Cancer Services Manager, Juliette Mottram. East Lancs Hospitals’ Cancer Services provide high quality surgical and non-surgical (for example, chemotherapy) cancer services across all the different tumour groups for all major types of cancer. These three new appointments add to a workforce including specialist cancer doctors and nurses who are supported by multidisciplinary team coordinators and medical secretaries supported by a lead cancer consultant, lead cancer nurse and lead cancer manager. Consultant Medical Oncologist Dr Ana Ferreira comes to East Lancashire after gaining 14 years’ experience in Portugal. She has a special interest in General Medical Oncology, Acute Oncology, Upper GI Cancers, HPB Cancers (Liver, Biliary tract and Pancreas), CUP (Carcinoma of Unknown Primary) and Neuroendocrine tumours. Dr Ferreira’s weekly clinics and held at Royal Blackburn Hospital on Monday and Tuesday afternoons, and Burnley General Hospital on Thursdays. Consultant Medical Oncologist Dr Doina Badea has 19 years’ experience as a qualified doctor and has a special interest in breast cancer, gynaecology cancer and acute oncology. Dr Badea’s weekly clinics are held at Burnley General Hospital on Tuesday and Thursday, and at Royal Blackburn Hospital every Friday. Ana Ferreira (Joined in October 2014) Doina Badea (Joined in October 2014) www.elht.nhs.uk Enhanced Recovery, Reduced Mortality Enhanced Recovery is a modern, evidence-based approach that reduces complications following major surgery thereby allowing faster and smoother recovery, with benefits to the patient and the hospital. We look at many aspects of the elective surgical pathway and with national guidance, and local innovation, we aim to improve and standardise our care continuously. Enhanced Recovery commenced at East Lancashire Hospitals in 2009 for major colorectal surgery. In 2011 it spread to major Gynaecology, Hepatobilary, Urology and Orthopaedics (primary hip and knee replacements). This had led to a steady reduction in length of stay and mortality in all our major elective surgeries (approximately 2000 patients a year). A multidisciplinary team approach is essential for success with, and sustainability of, these programmes. Over the past year things have really gathered momentum, and the monthly steering group is well attended by consultants, nurse representative for each area, nurse specialist, managers, data analysts, physiotherapists, dieticians, pharmacists and the Acute Pain Team. So a huge thanks to all of you for your ongoing support. In addition to improving patient outcomes, simultaneously improving the patient experience is at the forefront of our objectives. Patient feedback is very valuable to us. Here are a few examples of typical feedback on the programme: A 64-year-old gentleman who had a total knee replacement said: “This admission has been brilliant. I can’t believe I am going home on day 2. The staff were amazing. If I had to give them a score I would give them 11/10!” Another 88-year-old patient who had laparoscopic bowel resection said on day 4 post-op: “I think Enhanced Recovery is really good. They said I would have to go for some rehab but I already feel well enough to go home”. The new Enhanced Recovery protocols, pathways, guidelines and patient information is set to be launched in January, striving to achieve standardisation in care. In 2015 we also aim to spread Enhanced Recovery to nonelective surgical patients i.e. fracture neck of femur, vascular amputations and emergency laparotomy’s. We are currently trialling Enhanced Recovery in Medicine on C7, as these patients have also been shown to benefit from elements of the Enhanced Recovery Pathway. The Family Division are soon to launch the programme for elective caesarean sections. Of course the philosophy of Enhanced Recovery, early feeding and early mobilisation, should be applied to all our in-patients, regardless of a formal pathway. Dr Anton Krige (middle, back row) with members of the Enhanced Recovery Steering Group www.elht.nhs.uk