Appendices
Transcription
Appendices
Appendix A References Projek Mass Rapid Transit Laluan 2: Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX A: REFERENCES 1) BS 7445-1:1991 / ISO 1996-1:1982. Acoustics – Description and Measurement of Environmental Noise. Part 1 1982: Basic quantities and procedures 2) BS 7445-3:1991 / ISO 1996-3: 1987. Acoustics – Description and Measurement of Environmental Noise. 3) Department of Environment (2015), Malaysia Environmental Quality Report 2013, Ministry of Natural Resources and Environment 4) Department of Environment (2007), The Planning Guidelines For Vibration Limits and Control in Environment, Ministry of Natural Resources and Environment, Malaysia. 5) Department of Environment (2007), The Planning Guidelines For Environmental Noise Limits and Control, 2nd Edition, Ministry of Natural Resources and Environment, Malaysia. 6) Department of Irrigation and Drainage (2013), Laporan Banjir WP Kuala Lumpur Bagi Tahun 2013, Department of Irrigation and Drainage, Malaysia. 7) Department of Irrigation and Drainage (2011), Volume 14: Review of National Water Resources (2000 – 2050) and Formulation of Natural Water Resources Policy, Department of Irrigation and Drainage, Malaysia 8) Department of Statistics (2015), Population of Housing Census 2010, Department of Statistics, Malaysia 9) Department of Irrigation and Drainage (2010), Guideline for Erosion and Sediment Control in Malaysia, Department of Irrigation and Drainage, Malaysia 10) Department of Occupational Safety and Health (2008), Guidelines for Hazard Identification, Risk Assessment and Risk Control (HIRARC), Ministry of Human Resources, Malaysia 11) Department of Irrigation and Drainage (2010), Guideline for Erosion and Sediment Control in Malaysia, Department of Irrigation and Drainage, Malaysia 12) Federal Transit Administration, USA (2006), Transit Noise and Vibration Impact Assessment, Department of Transportation, USA 13) Kuala Lumpur City Hall (2008), Draft Kuala Lumpur City Plan 2020, Kuala Lumpur City Hall, Malaysia ERE Consulting Group Issue 1.0/April 2015 A-1 Projek Mass Rapid Transit Laluan 2: Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX A: REFERENCES 14) Land Public Transport Commission (2011), Executive Summary: Greater Kuala Lumpur/Klang Valley Public Transport Master Plan, Land Public Transport Commission, Malaysia 15) Malaysian Meteorological Services (2008), Climate Data for Petaling Jaya, 1998 – 2009 and Climate Data for Subang Jaya 1998 – 2009 16) Majlis Perbandaran Subang Jaya (MPSJ), Rancangan Tempatan Majlis Perbandaran Subang Jaya 2020: Peti Cadangan Dan Pernyataan Bertulis 17) Majlis Perbandaran Sepang (MPSepang) (2012), Rancangan Tempatan Majlis Perbandaran Sepang (Pengubahan 1) 2020, 1st Edition, Jabatan Perancangan Bandar dan Desa Negeri Selangor, Malaysia 18) Majlis Perbandaran Selayang (MPS), Draf Rancangan Tempatan Majlis Perbandaran Selayang 2020: Peti Cadangan Dan Penyataan Bertulis, Jabatan Perancangan Bandar dan Desa Negeri Selangor, Malaysia 19) Majlis Bandaraya Petaling Jaya (MBPJ), Draf Rancangan Tempatan Majlis Bandaraya Petaling Jaya: Peti Cadangan Dan Pernyataan Bertulis 2020 20) Ministry of Works (2014), Road Traffic Volume Malaysia 2013, Ministry of Works, Malaysia ERE Consulting Group Issue 1.0/April 2015 A-2 Appendix B DEIA Checklist Projek Mass Rapid Transit Laluan 2: Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX B: DEIA CHECKLIST Item Background of Proposed Project 1.1 Project Proponent Name, address, telephone and fax. Name of contact person. 1.2 1.3 Page/Figure Page 1-2 Page 1-2 Site location Location map or key plan Location co-ordinate Figure 1-1 Page 1-1 Project alignment Length of the alignment Layout plan showing alignment Page 1-1 Figure 1-1 1.4 Statement of need Justification for proposed Project Page 2-1 to 2-7 1.5 Page 4-1 to 4-17 Figure 4-2 to Figure 4-11 1.6 Project concept and layout Concept/theme of Project Layout plan showing proposed components 1.7 1.8 Alignment Selection Options Project activities Outline of main activities (type & scale) involved in the proposed Project Schedule of implementation Development schedule showing phases of development and time frame involved Consultant Information 2.1 EIA consultant Name, Address, Academic Qualifications and Authorized signatures Maps and Plans 3.1 Geological and soil maps Maps showing geological units and soil types 3.2 Drainage and Hydrological Map Hydrological map indicating river systems and catchment areas 3.3 Land use plan 3.4 Location of sampling /monitoring stations 3.5 Photographs (land, aerial or satellite image) showing existing physical condition and landform of Project site and surrounding areas ERE Consulting Group Issue1.0/April 2015 DOE’s Comments Page 3-1 to 3-3 Figure 3-1 to Figure 3-4 Page 3-6 to 3-33 Figure 3-5 to Figure 3-12 Page 3-34 Page 1-3 and Declaration form and project team Figure 5-3, Figure 55, Figure 5-6 and Figure 5-7 Figure 5-12 Figure 5-8a to Figure 5-8g and Figure 5-9 Figure 5-14a to Figure 5-14d Figure 5-8a to Figure 5-8g B-1 Projek Mass Rapid Transit Laluan 2: Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX B: DEIA CHECKLIST Item Existing Environmental Database 4.1 Terrain features Description of terrain levels based on topography map 4.2 Geology, Subsoil and Groundwater 4.3 Land use Land use characteristic of the Project site as well as the impact areas 4.4 Assessment of climatological data 4.5 Drainage and Hydrology Drainage system in Project site Groundwater source Flood prone areas 4.6 4.7 Water Quality Baseline monitoring results for pH, DO, BOD, TSS, NH3-N, oil & grease, heavy metals, etc. Air Quality Baseline monitoring results for parameters such as TSP, SOx, NOx, HCl, Dioxin & Furan, etc. 4.8 Page/Figure Page 5-1 to 5-2 Figure 5-1 Page 5-3 to 5-13 Figure 5-3 to Figure 5-7 Page 5-13 to 5-31 Figure 5-8a to Figure 5-8g and Figure 5-9 Page 5-34 to 5-35 Figure 5-10 and Figure 5-11 Page 5-35 to 5-39 & (Figure 5-12 & Figure 5-13) Page 5-37 to 5-39 Page 5-39 to 5-49 Figure 5-14a to 514c Page 5-47 to 5-49 Figure 5-14a to 514c Noise and vibration Baseline noise and vibration levels 4.9 Socio-economic 4.10 Traffic 4.11 Ecology study Impact & Mitigation Analyses Information Pre Construction Phase 5.1 Soil investigation, land acquisition and utilities relocation Construction Phase 5.2 Traffic Page 5-49 to 5-67 Figure 5-14a to 514c Page 5-77 to 5-89 Page 5-67 to 5-76 Page 5-89 5.3 Noise Pollution Page 7-19 to 7-53 5.4 Public Safety Page 7-63 to 7-71 5.5 Social Impact Page 7-104 to 7-106 ERE Consulting Group Issue1.0/April 2015 DOE’s Comments Page 7-1 to 7-5 Page 7-7 to 7-19 B-2 Projek Mass Rapid Transit Laluan 2: Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX B: DEIA CHECKLIST Item Page/Figure 5.6 Soil Erosion and Sedimentation Page 7-85 to 7-93 Figure 7-11 to 7-13 5.7 Air Pollution Page 7-72 to 7-84 5.8 Flooding and Hydrology Changes Page 7-94 to 7-95 5.9 Water Pollution 5.10 Waste Management Page 7-96 to 7-101 Figure 7-14 Page 7-101 to 7-103 Operational Phase 5.11 Noise and Vibration Pollution Noise and vibration prediction from operation, conveyer and traffic 5.12 Traffic Page 8-2 to 8-136 Page 8-137 to 8-149 5.13 Visual Impact Page 8-150 to 8-168 5.14 Page 8-169 to 8-198 5.15 Air Pollution Prediction of air pollutants concentration Public Safety 5.16 Socio-economic Page 8-199 to 8-204 Page 8-204 to 8-210 5.17 Flooding 5.18 Depot Operation Residual Issues 6.1 Significant impacts in terms of air quality, human health, waste management, etc. Environmental Management Framework 7.1 Organization Assignment and authorization of personnel with responsibilities to perform task enforce measures identified in the EIA Page 8-211 to 8-212 Page 8-212 to 8-214 7.2 Page 10-10 to 10-18 Figure 10-2a to Figure 10-2d Monitoring Programme Outline programme to inspect and monitor the water, air and noise ERE Consulting Group Issue1.0/April 2015 DOE’s Comments Page 9-1 to 9-3 Page 10-5 to 10-6 B-3 Projek Mass Rapid Transit Laluan 2: Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX B: DEIA CHECKLIST This page has been intentionally left blank. ERE Consulting Group Issue1.0/April 2015 B-4 Appendix C Terms Of References Approval Appendix D Baseline Laboratory Analysis Report Appendix E Social Survey Methodology And Findings Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 1.0 INTRODUCTION This appendix documents the methodology and the findings of the public perception survey and the various stakeholder engagement sessions carried out over the course of the DEIA. 1.1 APPROACH AND METHODOLOGY Multiple approaches were used to collect data for analysis. It combines a variety of tools that range from use of secondary data for socioeconomic profiling to the use of primary data collection using a perception survey and face-to-face encounters such as focus group discussions (FGDs), case interviews, and public dialogues. 1.1.1 Secondary Data from Population and Housing Census 2010 A 400-metre corridor is identified from each side of the entire alignment. It serves as a broad impact zone based on the planning principle that an acceptable walking distance from a transit point is approximately 400 metres. Secondary data was sourced from the Department of Statistics [DOS] (GIS unit) to obtain the socio-economic profile in the impact zone from the Population and Housing Census 2010. The information was extracted from the Census enumeration blocks. To facilitate data extraction from the enumeration blocks, the impact zone was subdivided into four major corridors as follows: 1. 2. 3. 4. Northern segment - from Damansara Damai to Jalan Ipoh; Underground segment - from Jalan Ipoh to TRX and Bandar Malaysia Southern elevated segment 1 – Bandar Malaysia to UPM Southern elevated segment 2 - from UPM to Putrajaya The corridors were also used as basis for the delineation of the initial zones for the perception survey. 1.1.2 Perception Survey The perception survey used a questionnaire, implemented through interviews by enumerators. The survey questionnaire is shown in Appendix E1. The findings were analysed through SPSS. ERE Consulting Group Issue1.0/April 2015 E-1 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS The methodology of the perception survey is described below: a) Sample Size1 An overall sample target of 1,500 was adopted for the perception survey. It was based on the following criteria: • 95% level of confidence; • Margin of error of 5%; • Stratification of sample across 4 corridors. b) Stratification of Sample A first level stratification of the sample was undertaken, dividing the sample into residential and non-residential (commercial and industrial operators). A heavier weight was assigned to residential respondents, assuming residents are generally more sensitive to this type of infrastructure development and would be among the first to express social concerns. The quota of 30% was assigned to non-residential activities because much of the route is along major commercial areas. The first level stratification of the 1,500 sample showed the following targeted distribution: Respondent Type Residential Non Residential Total Sample Distribution Ratio 0.70 0.30 Sample Distribution 1,050 450 1,500 A second level stratification was carried out using the four corridors as the initial broad survey zones. These zones were further subdivided to facilitate implementation and management of the survey taking into consideration varying spatial characteristics within each corridor. Altogether, 9 survey zones were identified (see Appendix 1-4 for breakdown of the corridors into survey zones). The sample distribution is shown in Table 1.1. 1 Formula for estimating sample size (Source: PennState Cooperative Extension) { P [1-P] } N= ______________ 2 A + {P [1-P]} _____ _____ 2 Z N Where N= sample size required P= estimated variance in population, as a decimal here (i.e. 0.5) A= Precision desired 50%, as a decimal (i.e.0.05 ) Z= confidence level, either 95% (obtain values from z tables 95% -1.96) ERE Consulting Group Issue1.0/April 2015 E-2 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 1-1: Distribution of Sample by Segment and Survey Zone Corridor Area Description Northern Elevated Segment Sri Damansara/ Menjalara Kepong/Jinjang Batu/Jalan Ipoh City Centre TRX/Chan Sow Lin/Sg Besi Airfield Kuchai Lama/ Sg Besi Serdang Jaya Seri Kembangan/Sri Serdang Equine/Putra Permai/ Cyberjaya/Putrajaya Underground Southern Putrajaya Extension Total Sample Survey Zone 1 2 3 4 5 6 7 8 9 Sample Distribution 500 150 125 375 350 1,500 Source: DEIA SSP Line December 2014/February 2015 c) A third level stratification was undertaken by dividing the sample in each survey zone into two groups, i.e. (a) those who are within a 20-metre (20m) zone and (b) those within the 21 metre to 400 metre zone (21m-400m). The 20m zone was identified based on direct noise and vibrations impact. The aim is to assess the perceptions of those staying near and compare them with those further away from proposed alignment. d) Survey Implementation During the fieldwork, systematic random sampling was adopted in the sample selection on ground. In the absence of very detailed maps on ground, the 20m zone and 400m zones are indicative based on the identification of building and streets during preliminary site visits. This was deemed the most practical and effective way to carry the zone identification on ground. e) Constraints during Survey Implementation Some constraints during the survey are observed. Although a non-response rate has been factored in, the survey team is required to ensure that there was no fall-out from the targeted sample sizes. A larger survey team was organized to undertake the survey. Stratification by different levels, i.e. respondent type, survey zone and proximity to proposed alignment entailed detailed close supervision on ground. Enumerators were required to follow quotas and to adhere to the process of systematic random sampling in order to reduce bias. The survey was carried out from December 2014 to February 2015. Both periods involved extensive holiday breaks which slowed down fieldwork. This was further complicated by a general reluctance, especially among urban households and small and medium manufacturers, to participate had posed numerous challenges to the survey team in carrying out their tasks within the given time frame. ERE Consulting Group Issue1.0/April 2015 E-3 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 1.1.3 Stakeholders’ Engagements In order to give more depth to the perception survey findings, stakeholders’ engagements were carried out using various methods, combining focus Group Discussions (FGDs), case interviews and public dialogues. The approach was to target selected groups and institutions, especially those which are located close to the proposed SSP Line and who could be significantly impacted by the project. The general approach adopted in all these engagements included the use of presentation slides to explain the purpose and intent of these engagements, to show to participants the SSP Line alignment together with relevant information on the proposed development. Participants were given time to discuss and to share their views on the proposed project. Case interviews were used mostly for institutions where face-to-face engagements would be more meaningful, allowing them opportunities to discuss the potential impacts on them. Focus groups were determined based on their locations and their shared characteristics, e.g. residents or commercial operators. Where such groups could be merged into larger groups, public dialogue sessions were held. The initial target number for stakeholders’ engagement set out under the Terms of Reference was 20 but during fieldwork, the number of engagements was raised to 33 after detailed site assessments on social impacts. While some groups have to be combined taking into considerations; others have to be further segregated due to their social characteristics. Some of such examples are given below: a) The proposed FGD for Sri Damansara Commercial Group were subdivided into 2 groups due to their different socio-economic characteristics; b) The FGD earmarked for occupants of Ampang Park was merged with those from Jalan Binjai due to insufficient quorum from Ampang Park; c) Two interviews with Hospital Kuala Lumpur (HKL) were carried out; the initial one with the technical personnel of HKL and another with the Director of the Hospital who requested for a briefing. d) Kg Malaysia group was separated from the Kuchai Lama residential group into a different discussion group. e) The landowners of commercial lots at Serdang Raya requested for a separate discussion. An interview with them was conducted. Table 1-2 lists the stakeholders’ engagements into various target groups, giving the dates and time of interactions.Detailed findings from the interviews, FGDs and public dialogues are given in Appendix E3. ERE Consulting Group Issue1.0/April 2015 E-4 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 1-2: List of Stakeholder Engagements No 1 Type Interview Social Group Institution Date Hospital Kuala Lumpur 1/12/14 16/12/14 Ref. CI01 2 Interview Institution 3 Interview Institution 4 Interview Institution Hospital Kuala Lumpur Kompleks Kraftangan, Jalan Conlay Perbadanan Pembangunan Kampong Bharu Istana Budaya 5 Interview Institution Perbadanan Putrajaya 6 Interview Corporation Cyberview Sdn Bhd 18/12/14 CI06 7 Interview Corporation Putrajaya Holdings 19/12/14 CI07 8 Interview Commercial Seri Kembangan 30/12/14 CI08 9 Interview Serdang Raya 5/03/15 CI09 10 Interview Salak Selatan Baru 7/03/15 CI10 11 Interview Commercial Commercial/ Residential Institutional Balai Polis, Pekan Sg Besi 9/03/15 CI11 12 Public Dialogue Residential Sri Damansara Community 11/12/14 PD1 13 Public Dialogue Seri Kembangan North 30/12/14 PD2 14 Public Dialogue Residential Commercial/ Industrial Kuchai Lama 25/02/15 PD3 15 Public Dialogue Residential 16 Public Dialogue 17 4/12/14 CI02 4/12/14 CI03 8/12/14 CI04 15/12/14 CI05 25/02/15 PD4 Residential Taman Salak Selatan – Taman Naga Emas PPR Laksamana Jalan Peel 26/02/15 PD5 Public Dialogue Commercial Pekan Sg Besi 5/03/15 PD6 18 Public Dialogue Commercial Serdang Raya 6/03/15 PD7 19 Public Dialogue Residential Serdang Raya 6/03/15 PD8 20 FGD Commercial Damansara Damai 7/12/14 FGD1 21 FGD Commercial Metro Prima-Kepong 13/12/14 FGD2 22 FGD Residential Kg Batu Delima 14/12/14 FGD3 23 FGD Residential PPR Pekan Batu 15/12/14 FGD4 24 FGD Commercial Sri Damansara 17/12/14 FGD5 25 FGD Residential Taman Jinjang Baru 17/12/14 FGD6 26 FGD Commercial Ampang Park-Jalan Binjai 18/12/14 FGD7 27 FGD Commercial 19/12/14 FGD8 28 FGD Residential 20/12/14 FGD9 29 FGD Residential 21/12/14 FGD10 30 FGD Commercial Jinjang-Jalan Kepong Seri Kembangan South (Taman Equine/) Putrajaya (Precincts 7, 8 & 9) Jalan Ipoh 23/12/14 FGD11 31 FGD Kg. Malaysia Raya 25/02/15 FGD12 32 FGD Jalan Chan Sow Lin 26/02/15 FGD13 33 FGD Residential Commercial/ Industrial Residential Sg Besi PPR Raya Permai 5/03/15 FGD14 ERE Consulting Group Issue1.0/April 2015 E-5 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 1.2 SOCIAL PROFILE 1.2.1 Regional Context The proposed SSP Line is among the measures identified to tackle the challenge of inadequate public transport in the Greater Kuala Lumpur. According to the Population and Housing Census 2010, population in the Greater Kuala Lumpur (GKL) touched 6.3 million in 2010. The ETP targeted GKL population to 10 million by 2020, with an immigrant population component of 2.5 million. With rapid population growth, it believes that GKL contributions to Gross National Income (GNI) would rise by 2.5 times from RM258 billion in 2010 to RM650 billion in 2020. This implies that 40% of GNI would be generated from GKL. To achieve this, the GKL NKEA identifies various measures to be undertaken. Among them, is the implementation of a comprehensive MRT system to improve public transportation which is said to be currently fragmented, often unreliable and where roads are almost always congested. The SSP Line would complement the SBK Line which is presently under construction. Its proposed route covers six municipalities under GKL. Spatially, it stretches from the northern tip of GKL and serves the eastern part of Kuala Lumpur before cutting through Kuala Lumpur city centre towards the south of Kuala Lumpur into the south-western part of GKL which is under the jurisdiction of Majlis Perbandaran Subang Jaya. It then enters the municipality of Sepang tolink to Cyberjaya city centre before terminating at Putrajaya Sentral, which is underthe jurisdiction of Perbadanan Putrajaya. Along the way, it would integrate with other public transportation systems like the monorail, KTM Komuter and LRT as well as with SBK Line, enhancing connectivity, a factor critical for urban growth and for improving the labour productivity of the urban population through enhanced connectivity, faster travel time and savings in costs and travel time. In 2010, total population of the 6 municipalities that serve as the regional corridor for SSP Line was estimated at 3.9 million (Chart 1-1). By 2015, the regional corridor population is estimated to rise to 4.1 million. By 2020, it would increase to 4.47 million or slightly less than half of GKL’s 10 million target. In 2025, the regional corridor population is expected to increase to 4.7million (The estimates consider state population projections undertaken by DOS (2040) and the target population for Selangor under the recent structural plan study of Selangor). ERE Consulting Group Issue1.0/April 2015 E-6 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Chart1.1: Population of SSP Line Regional Coverage in 2020 and 2025 (in million) Note: Adjusted for under-enumeration Estimates from 2014 to 2022 based on projected DBKL and Selangor State population growth and DOS state population projections 2040 Sources: 1) Department of Statistics, “Population Distribution by Local Authority Areas and Mukim 2010 2) Department of Statistics, “Population Projections, 2040 by State” (Special Request) 3) Laporan Tinjauan Kajian Rancangan Struktur Negeri Selangor 2035 (Restricted) 4) Consultant’s Estimates from 2014 to 2025. 1.3 SOCIAL PROFILE OF THE SSP LINE IMPACT ZONE 1.3.1 Total Population The impact zone of 400m from each side of the proposed alignment from Sungai Buloh to Putrajaya is subdivided into 4 major corridors, i.e. Northern, Underground, Southern 1 and Southern 2. The Northern corridor covers the stretch from Sungai Buloh/Damansara Damai to Jalan Ipoh. The Underground corridor stretches from Jalan Ipoh through to KLCC to Tun Razak Exchange (TRX) to Jalan Chan Sow Lin up to the proposed development at Bandar Malaysia. The Southern 1 corridor covers Kuchai Lama to UPM and Southern 2 stretches from UPM to Cyberjaya and Putrajaya. Total population in the impact zone in 2010 was estimated at 322,885 in 2010 (Chart 1-2). In 2014, overall population in the impact zone is estimated to have increased to 342,900, an increase of around 6.2% over the past 4 years. 1.3.2 Population Distribution Population distribution in the impact zone is as follows (Chart 1-3): • 46% in the southern elevated 1 corridor; • 23% in the northern corridor; • 21% in the underground corridor; • 10% in the southern elevated 2 corridor ERE Consulting Group Issue1.0/April 2015 E-7 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Chart 1-2: Population in SSP Line in 400m Impact Zone, 2010 and 2014 Notes: (1) All figures rounded to nearest (2) 2014 is estimated based on population estimates by state from Department of Statistics Sources: (1) Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) (2) Department of Statistics, “DOS Quick Info” (pqi.stats.gov.my) (3) Laporan Tinjauan Kajian Rancangan Struktur Negeri Selangor 2035 (Restricted) Chart 1-3: Population Distribution in the Impact Zone by Corridor Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) The Southern Elevated 2 sub-corridor has the lowest share because the stretch is relatively underdeveloped, with lower population density compared to elsewhere in the impact zone. The Southern 1 corridor covers parts of Kuchai Lama, Salak Selatan, Sungai Besi, Bandar Baru Seri Petaling, Serdang Jaya and Seri Kembangan; most of these areas are densely built up – hence the the huge concentration of population here. Whilst the alignment itself follows major highways and main roads where there are considerable commercial activities, the impact zone covers residential areas surrounding these commercial centres. ERE Consulting Group Issue1.0/April 2015 E-8 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS The four main corridors were further subdivided into seven sub-corridors in line with its respective spatial characteristics. Population distribution across the sub-corridors is summarised in Table 1-3.The main population concentration areas are in Kepong-Jinjang sub-corridor (19%) and in Kuchai Lama-Salak South-Sg Besi subcorridor (29%). Overall, population distribution is relatively uniform with the exception of Sri Damansara - Bandar Menjalara sub-corridor which has the lowest proportion of population at 6%. Table 1-3: Distribution of Population in Impact Zone by Sub-corridor 1 2 3 4 5 6 7 Sub-corridor DamansaraDamai,SriDamansara & Menjalara Kepong, Jinjang , Delima & Batu Underground -Jalan Ipoh, Sentul, Pekeliling, City Centre Underground from TRX, Chan Sow Lin to Bandar Malaysia Kuchai Lama/Salak South/Pekan Sg Besi Serdang Raya/Seri Kembangan/Sri Serdang Tmn Universiti Indah, Tmn Equine, Putra Permai, Cyberjaya, Putrajaya Total Pop (2010) 18,771 56313 38,764 29,845 84,670 62,983 31,539 % 6 17 12 9 26 20 10 100 322,885 Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) The Northern sub-corridor that runs from Damansara Damai to Jalan Ipoh falls under three different municipalities, DBKL, MBPJ and MPS, but most of it falls under DBKL jurisdiction. This area is segmented into 2 parts, i.e. Damansara Damai/Sri Damansara and Menjalara which fall under MBPJ and MPS,and the other part which is under DBKL comprises Kepong/Jinjang and Batu right up to the northern tip of Jalan Ipoh before Segambut. Total population in this sub-corridor in 2010 was around 75,100; it is estimated to increase to 79,700 in 2014 (Table 1-4). Table 1-4 : Northern and Underground Corridors -Population 2010 and 2014 Corridor Damansara Damai,Sri Damansara & Menjalara Kepong, Jinjang & Batu Northern Corridor Underground - Jalan Ipoh, Sentul, Pekeliling, City Centre Underground-TRX, Jalan Chan Sow Lin, Sg Besi RMAF base (Bandar Malaysia) Underground Corridor Total Northern and Underground Corridors to Total Impact Zone 2010 2014 18,800 56,300 75,100 19,900 59,800 79,700 % Share of Impact Zone 6 17 23 38,800 41,200 12 29,800 31,700 9 68,600 72,900 21 44 Note: 2014 is estimated based on population estimates by state from Department of Statistics Sources: (1) Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015). (2) Department of Statistics, “DOS Quick Info” (pqi.stats.gov.my). (3) Laporan Tinjauan Kajian Rancangan Struktur Negeri Selangor 2035 (Restricted) ERE Consulting Group Issue1.0/April 2015 E-9 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS The Underground sub-corridor runs through the east of Kuala Lumpur city centre and through the city centre before turning south-west to an area of Kuala Lumpur that is earmarked for urban regeneration and redevelopment, i.e. the Tun Razak Exchange, which is proposed as the future financial district in Kuala Lumpur and the proposed Bandar Malaysia development at the Sg. Besi RMAF Base. It supports a combination of activities ranging from commercial to residential, with a stronger emphasis on commercial and institutional activities. Residential areas include those in Sentul, Kampong Bharu and institutional quarters as well as some residential areas in the city centre and around Jalan Chan Sow Lin and Sg Besi Airfield. In 2010, it was estimated that there were around 38,800 people in the northern undergroundsub-corridor and 29,800 people in the south-western underground subcorridor. Combined, its total population was 68,600 (Table 1-4). In 2014, it is estimated that the population here has increased to 72,900. Its share of population in the impact zone is 23% compared to 25% for the northern sub-corridor. In the Southern 1 corridor and Southern 2 corridor, the SSP Line crosses over the jurisdictions of 4 local authorities, from DBKL, MPSJ, MPSepang and PPJ. Population along this stretch of the impact zone is estimated at 222,500 in 2014, about 6% higher than 2010 population of 129,400 (Table 1-5). Most of the population are concentrated in the area around Kuchai Lama, Salak South, Bandar Seri Petaling, Sg Besi, Serdang Jaya, Seri Kembangan and Sri Serdang. Together with the Putrajajaya extension, the impact zone in the southern corridor plus Putrajaya extension accommodates more than half its population (53%). Table 1-5: Southern 1 and Southern 2 Corridors - Population 2010 and 2014 2010 2014 % Share of Impact Zone Kuchai Lama/Salak South/Pekan Sg Besi 84,700 89,900 26 Serdang Raya/Seri Kembangan/Sri Serdang Southern 1corridor Taman Universiti Indah, Taman Equine, Putra Permai, Cyberjaya, Putrajaya Total Southern 1 and Southern 2 Corridors 63,000 147,700 66,900 156,800 20 46 31,500 33,500 10 153,400 162,900 56 Corridor Note: 2014 is estimated based on population estimates by state from Department of Statistics Sources: (1) Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) (2) Department of Statistics, “DOS Quick Info” (pqi.stats.gov.my) (3) Laporan,Tinjauan Kajian Rancangan Struktur Negeri Selangor 2035 (Restricted) ERE Consulting Group Issue1.0/April 2015 E-10 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 1.3.3 Households and Living Quarters The total population of more than 323,000 comprises of 85,471households. The household size of 3.8 persons per household is smaller when compared to the national average of 4.2 persons per household (Table 1-6). Over the past ten years, the average household size in Malaysia has fallen from an average of 4.6 persons in 2000 to 4.2 persons in 2010. In Selangor, the reduction in household size has been relatively pronounced, with the average household size reduced to 3.9 persons in 2010. In Kuala Lumpur, the decline in average household size in 2010 was more pronounced at 3.7 persons in 2010. In Putrajaya, the average household size was observed to be even lower at 3.5 persons per household, largely due to the high concentration of single families comprising of workers. All these affect the mean household size in the Impact Zone which resulted in an average size that is smaller than the national average. Table 1-6: Households and Living Quarters by Corridor, 2010 Corridor Household (HH) HH Size Living Quarters (LQ) LQ/HH Northern Underground Southern 1 Southern 2 Total-Impact Zone 20,364 17,225 39,010 8,872 85,471 3.69 3.98 3.79 3.55 3.78 23,004 19,447 42,479 10,115 95,045 1.13 1.13 1.09 1.14 1,11 Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) Across the different corridors, the place with the largest mean household size of about 4 persons per household is in the underground corridor, which includes Kuala Lumpur city centre. This occurs in both the area from Jalan Ipoh through to Sentul, City Centre, TRX and Jalan Chan Sow Lin. The presence of a high concentration of low income households in affordable public low-income housing the city may have contributed to this. Poorer households often tend to stay closer to places of work in the city centre to reduce travel expenses. The average household size in the southern corridor at 3.8 persons is higher than that in the northern corridor which has an average of 3.7 persons per household. Larger household size indirectly implies density is higher, leading to greater traffic congestion. It also implies that more people could be affected when acquisition occurs in these areas where acquisition is likely to affect more than two-person or 3-person families. In this case, the more sensitive areas fall within the underground corridor where acquisition is minimal and lesser number of households would be negatively impacted upon by relocation. The analysis on living quarters shows that there are more living units available than occupied. Living quarters refer to homes and shelters and would include ERE Consulting Group Issue1.0/April 2015 E-11 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS institutional housing. On the average, the ratio is 1.11 living quarters to one household (Table 1-6). A surplus of 11% is estimated, suggesting the presence of vacant premises. The incidence of vacancy is higher in the northern corridor and in the Putrajaya extension compared to elsewhere in the impact zone. 1.3.4 Ethnic and Gender Distribution The dominant ethnic group in the impact zone are the Chinese who make up 46% of the total population here. The second largest group are the Malay and other Bumiputera with a share of 34%. The Indians and Others have a combined share of 9%. The non-Malaysians are relatively large. The group contributes to almost 10% of the population in the impact zone (Table 1-7). The Chinese are the predominant ethnic group in the northern and southern 1corridors of the route (Table 1-7). They are also found in large numbers in the segment of the underground corridor around Jalan Chan Sow Lin (Table 1-8). The Malays and Other Bumiputera are mostly concentrated in the Putrajaya extension sub-corridor although they contribute slightly more than a third of the population in the underground and southern corridors. The Non-Malaysians are mostly in the underground sub-corridor, with a share of about 18% of its population. Table 1-7: Population Distribution by Corridor and Ethnicity, 2010 Corridor Northern Underground Southern 1 Southern 2 Impact Zone Malay & Other Bumiputera (%) 23.7 32.7 37.5 51.3 34.6 Chinese (%) Indians (%) Others (%) 58.9 9.4 0.5 Non Malaysian Citizens (%) 7.5 39.7 44.7 28.2 45.3 9.2 8.4 8.2 8.8 0.6 0.3 0.6 0.5 17.7 9.1 11.7 10.8 Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) Table 1-8 shows that the Chinese are mostly concentrated in Kepong, Jinjang, Jalan Chan Sow Lin, Kuchai Lama, Salak South, Sg. Besi and Serdang Raya. The Malay and Other Bumiputera population are concentrated in the Southern 2 stretch and contribute about a third of the population in sub-corridors like Jalan Chan Sow Lin, Kuchai Lama/Salak South/Sg Besi, Jalan Ipoh/Sentul/KLCC/TRX and Serdang Raya. ERE Consulting Group Issue1.0/April 2015 E-12 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table1-8 : Distribution of Population by Sub-corridor and Ethnicity, 2010 Sub-corridor Sri Damansara & Menjalara Kepong, Jinjang & Batu Underground Jalan Ipoh, Sentul, City Centre Underground TRX/Chan Sow Lin/Sg Besi Airfield Kuchai Lama/Salak South/PekanSg Besi Serdang Raya/Seri Kembangan/ Sri Serdang Taman Universiti Indah, Taman Equine, Putra Permai, Cyberjaya, Putrajaya Malay & Other Bumiput era (%) 27.3 22.5 Chinese (%) Indians (%) Others (%) Non Malaysian (%) Total 55.0 60.2 7.9 9.9 0.7 0.5 9.1 6.9 100.0 100.0 32.0 32.4 11.3 0.8 23.5 100.0 33.7 49.1 6.5 0.4 10.3 100.0 38.3 47.3 9.1 0.2 5.1 100.0 36.5 41.2 7.5 0.4 14.4 100.0 27.3 55.0 7.9 0.7 9.1 100.0 Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) In terms of gender distribution, the average sex ratio of 108 males per 100 females is higher than the universal gender ratio of 106 males per 100 females (Table 1-9). In the northern corridor, there are more males than females and the sex ratio is higher at 111 males per 100 females whereas in the underground corridor, the sex ratio is lower at 103 males per 100 females, suggesting a stronger presence of female population staying here. In the Southern 1 corridor and in the Southern 2 corridor, the sex ratio remains relatively high at 109 males per 100 females. In Serdang Raya and Seri Kembangan, the sex ratio is observed to be similar to that of Putrajaya extension corridor. Table 1-9 : Distribution of Population by Sub-corridor and Gender, 2010 Sub-corridor Sri Damansara & Menjalara Kepong & Jinjang & Batu Northern corridor Underground Jalan Ipoh, Sentul, City Centre to TRX Underground Chan Sow Lin/Sg Besi Airfield Underground corridor Kuchai Lama/Salak South/Pekan Sg Besi Serdang Raya/Sri Kembangan/Sri Serdang Southern 1 corridor Taman Universiti Indah, Taman Equine, Putra Permai, Cyberjaya, Putrajaya Southern 2 corridor Total Impact Zone Male (%) Female (%) Sex Ratio 53.8 52.3 52.6 50.9 50.4 50.6 51.3 53.5 52.3 46.2 47.7 47.4 49.1 49.6 49.4 48.7 46.5 47.7 117 109 111 103 101 103 106 115 109 52.2 47.8 109 52.2 52.0 47.8 48.0 109 108 Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) ERE Consulting Group Issue1.0/April 2015 E-13 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 1.3.5 Age Composition The population in the impact zone are relatively young. This is because a fifth of them are below 14 years (Chart 1-4). The majority are also in the working age group, aged between 15 years and 64 years (74%). Chart1-4 : Impact Zone-Age Composition of Population by Corridor Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) At least three-quarters of the people staying in most corridors are in the working age group except for the Underground and Southern 1 corridors where the proportions are marginally lower (Chart 1-4). As a result, the proportion of elderly, at 4% of total population, is relatively low in the impact zone. In fact, in the Southern 2 corridor, it is exceptionally low at 2%, suggesting that currently, a large proportion of public sector retirees do not stay here in the corridor. As almost all corridors have high proportions of working–age population ranging from 73% to 76% it does justify having the MRT alignment passing through here because this group would be the most likely beneficiary of having access to a comprehensive public transportation. Chart 1-5 shows the distribution of population by age groups across the subcorridors. The age composition is almost similar although slight variations can be observed across all sub-corridors in the impact zone. Serdang Jaya/Seri Kembangan subcorridor has the highest proportion of working-age population (78%). That of Sri Damansara/Menjarala is also the same. However, in Kuchai Lama/ Salak South/Sg Besi sub-corridor, the share of the working age population is the lowest at 72%. Here, the share of the elderly population is observed to be higher at 5%. A similar observation is made for Kepong/Jinjang/Batu which has a 5% share of elderly population and a slightly smaller proportion of young people aged below 14 years (20%). ERE Consulting Group Issue1.0/April 2015 E-14 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Chart 1-5: Impact Zone -Age Composition of Population by Sub-corridor Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) With a large working-age group and low proportion of older and younger people, the dependency ratios in these areas are found to be relatively low. The impact zone itself has a low dependency ratio of 34% and a low median age of about 23 years, indicating that the area has relatively young people (Table 1-10). Table 1-10: Median Age of Population by Sub-corridor, 2010 0-14 % 15-64 % 65+ % Dependency Ratio Median Age 3,589 19 14,428 77 754 4 30.1% 24 Kepong & Jinjang Underground Jalan Ipoh/Sentul/KLCC /TRX Underground Chan Sow Lin/Sg Besi Airfield Kuchai Lama/Salak South/Pekan Sg Besi Serdang Raya/Seri Kembangan/Sri Serdang 11,128 20 42,396 75 2,789 5 32.8% 24 8,846 23 28,201 73 1,717 4 37.5% 23 6,674 22 22,197 74 974 3 34.5% 22 19,550 23 60,903 72 4,217 5 39.0% 25 11,233 18 49,085 78 2,665 4 28.3% 22 Southern 2 7,204 23 23,808 75 527 2 32.5% 23 Impact Zone 63,584 21 221,060 74 12,428 4 34.0% 23 Sub-corridor Sri Damansara & Menjalara Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (December 2014/February 2015) ERE Consulting Group Issue1.0/April 2015 E-15 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 1.3.6 Employment and Occupational Skills The overall employment-population ratio in the impact zone is relatively high at about 52%, indicating that more than half the population here are economically productive (Table 1-11). The huge concentration of economically active population in the impact zone would be significant for the MRT as its major target group is likely to be the employed workers who need to access an efficient mode of transportation. Table 1-11: Economically Active Population by Sub-corridor, 2010 Population Employment EmploymentPopulation Ratio (%) Sri Damansara & Menjalara 18,771 9,790 52.2 Kepong & Jinjang 56,313 29,358 52.1 Sub-corridor Underground Jalan Ipoh/Sentul/KLCC/TRX 38,764 19,549 50.4 Underground Chan Sow Lin/Sg Besi Airfield 29,845 15,627 52.4 Kuchai Lama/Salak South/Pekan Sg Besi 84,670 43,380 51.2 Serdang Raya/Seri Kembangan/Sri Serdang 62,983 30,893 49.0 Southern 2 31,539 18,920 60.0 Impact Zone 322,885 167,517 51.9 Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (January/February 2015) The distribution of employment by main economic sector shows that services contribute significantly to employment in the impact zone. Almost 3/4 of employed population are engaged in services (Table 1-12). Services are especially important in the underground sub-corridor of from TRX-Jalan Chan Sow Lin (85.4%), indicating that this area has successfully converted from manufacturing into services. A similar pattern is found in Kuchai Lama/Salak South/Sg Besi (81%) and in Southern 2 (78%). Manufacturing contributes around 12% of jobs among the people in the impact zone. Industrial activities are limited in Kuala Lumpur, with most of these being changed to service industries that are usually related to the automotive industries. The sub-corridors that have relatively high proportion of people engaged in manufacturing are in Sri Damansara and Bandar Menjalara (18.6%); the underground sub-corridor of Jalan Ipoh/Sentul/KLCC/TRX (16%), and Serdang Jaya/Seri Kembangan (13.7%). The manufacturing areas in the impact zone are found in Sri Damansara, Kepong/Jinjang, upper Jalan Ipoh, west and south of Jalan Chan Sow Lin, Kuchai Lama, Sg Besi and Seri Kembangan. Many of these areas are small industrial areas, occupied mostly by small and medium enterprises (SMEs), which are engaged in service-oriented industry such as car or metal workshops. ERE Consulting Group Issue1.0/April 2015 E-16 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 1-12: Employment by Industry of Origin by Sub-corridor, 2010 (%) Main Economic Sector (%) Sub-segment Agriculture, forestry, fisheries Mining Manufacturing Construction Services 1.8 1.0 18.6 11.4 67.2 0.3 0.1 12.4 17.7 69.5 Underground Jalan Ipoh, Sentul, KLCC 0.1 0.3 16.0 18.9 64.8 Underground TRX, Jalan Chan Sow Lin/Sg Besi Airfield 0.1 0.1 9.4 5.1 85.4 Kuchai Lama/Salak South/Pekan Sg Besi 0.1 0.3 7.7 10.9 81.1 0.3 0.2 13.7 14.3 71.5 0.5 0.2 11.8 9.9 77.6 0.3 0.2 11.9 13.0 74.6 Sri Damansara & Menjalara Kepong, Jinjang & Batu Serdang Raya/Seri Kembangan/Sri Serdang Southern Elevated Segment 2 Impact Zone Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (January/February 2015) The employed population is grouped by skill types, i.e.highly skilled, skilled, semiskilled and unskilled.2 The majority of employed persons in the impact zone (56%) are semi-skilled workers (Table 1-13). A very small proportion is in the unskilled category (8%). Most of the unskilled workers are found around Jalan Chan Sow Lin (12.7%), and in Serdang Raya/Seri Kembangan (12.7%). The highly skilled made up only 20.5% of the workforce in the impact zone; they are mostly in Kuala Lumpur city centre, in Chan Sow Lin and in Kuchai Lama/Salak South/Sg Besi. Some of these areas have contrasting combinations – a relatively high proportion of highly skilled workers combined with relatively high proportions of unskilled workers, indicating availability of a high diversity of occupations here. Combining the semiskilled and unskilled, more than two-thirds of the employed population (64.5%) in the impact zone have low occupational skills (Table 1-13). It implies that in the impact zone, there is a strong presence of people in the lower income group who may be able to benefit most from having the MRT nearby. 2 Highly skilled refer to managers and professionals; Skilled refer to technicians and associate professionals; Semi skilled refer to clerical support, sales and administrative, machine operators, etc. Unskilled refer to elementary occupations ERE Consulting Group Issue1.0/April 2015 E-17 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 1-13: Employment by Occupational Skill by Sub-corridor, 2010 Highly Skilled (%) Skilled (%) Semi- Skilled (%) Unskilled (%) Total (%) Sri Damansara & Menjalara 19.5 13.9 58.9 7.8 100.0 Kepong, Jinjang & Batu Underground Jalan Ipoh, Sentul, KLCC, TRX Underground Chan Sow Lin/Sg Besi Airfield Kuchai Lama/Salak South/Pekan Sg Besi Serdang Raya/Seri Kembangan 17.3 13.9 61.1 7.7 100.0 23.9 18.4 46.6 11.1 100.0 23.3 8.0 56.0 12.7 100.0 20.5 14.0 57.4 8.1 100.0 19.4 19.8 50.7 10.1 100.0 Putrajaya Extension 19.9 15.7 56.0 8.4 100.0 Impact Zone 20.3 15.2 55.3 9.2 100.0 Source: Department of Statistics, Population & Housing Census 2010, “Special Request” (January/February 2015) ERE Consulting Group Issue1.0/April 2015 E-18 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2. PERCEPTION SURVEY FINDINGS The final distribution of the sample is summarised in Table 2-1. Table 2-2 gives a more detailed breakdown of the sample in the impact zone by survey zone, respondent type and proximity to the alignment of SSP LINE. Table 2-2: Final Sample Distribution Residential Commercial & Industrial ERE Consulting Group Issue1.0/April 2015 Sample 1,060 440 % 70.7 29.3% Within 20m 21m-400m Sample 681 819 % 45.4% 54.6% E-19 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-2: Sample Distribution by Survey Zone, Respondent Type, and Proximity to Alignment Survey Zone Residential Commercial & Industry Within 20 m Residential Commercial & Industry 21m -400 m Impact Zone Sri Damansara/Menjalara 1 73 25 98 97 25 122 220 Kepong/Jinjang 2 64 17 81 71 28 99 180 Description Batu/Jalan Ipoh 3 27 18 45 33 22 55 100 Underground-Jalan Ipoh/KLCC 4 44 22 66 56 28 84 150 Underground-TRX-Chan Sow Lin-Sg Besi Airfield 5 51 17 68 29 28 57 125 Kuchai Lama/Salak South/Pekan Sg Besi 6 39 25 64 61 20 81 145 Serdang Jaya 7 32 13 45 68 17 85 130 Seri Kembangan/Sri Serdang 8 31 15 46 29 25 54 100 9 123 45 168 132 50 182 350 Impact Zone 484 197 681 576 243 819 1,500 (%) 71% 29% 45% 70% 30% 55% 100% Equine/Putra Permai/ Cyberjaya/Putrajaya Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-20 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.1 SURVEY RESPONDENTS’ PROFILE 2.1.1 Ethnic Profile The respondents’ profile across survey zone, as given in Table 2-3 shows the ethnic composition of the surveyed respondents. The largest group are the Malays/Other Bumiputera with a share of 48.3%, the Chinese at 34.1% and the Indians and Others at 17.6%. The Malays/Other Bumiputera population are predominantly in survey zone 5 and 6 while a larger Chinese majority is observed in survey zone 2. In the remaining survey zones, the ethnic composition is relatively balancedalthough in some zones, the Malays/Other Bumiputera form about half the respondents surveyed. The Indian and Others are the minority group, contributing about a quarter or less of the respondents in the perception survey. Table 2-3: Ethnic Profile of Respondents by Survey Zone Malay/Other Bumiputera Survey Zone Chinese % within Zone Indian & Others Total % within Zone % within Zone 1 2 111 43 50.5 23.9 56 108 25.5 60.0 53 29 24.1 16.1 220 180 % within Zone 100.0 100.0 3 4 5 6 7 8 9 27 85 80 88 60 53 178 27.0 56.7 64.0 60.7 46.2 53.0 50.9 47 35 27 42 52 30 114 47.0 23.2 21.6 29.0 40.0 30.0 32.6 26 30 18 15 18 17 58 26.0 20.0 14.4 10.3 13.8 17.0 16.6 100 150 125 145 130 100 350 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Impact Zone 725 48.3 511 34.1 264 17.6 1,500 100.0 Source: MRT2 Perception Survey December 2014/February 2015 The ethnic composition of respondents in terms of proximity to the alignment shows that theMalays/Other Bumiputera have a slight majority with a share of 51% among those within the 20m radius to the alignment/related structures. Outside of the 20m radius, the ethnic distribution is more balanced, with the Malays/Other Bumiputera contributing a share of 46%, the Chinese with a share of 36% and the Indians/Others having a share of 18% (Table 2-4). ERE Consulting Group Issue1.0/April 2015 E-21 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-4: Ethnic Profile of Respondents by Proximity to Alignment < 20m % within Radius 21m – 400m % within Radius Impact Zone % Malay/Other Bumiputera 347 51.0 378 46.1 725 48.3 Chinese Indian & Others 216 31.7 295 36.0 511 34.1 Total 118 17.3 146 17.9 264 17.6 681 100.0 819 100.0 1,500 100.0 Source: MRT2 Perception Survey December 2014/February 2015 2.1.2 Gender The gender distribution among respondents is weighed heavily towards male respondents who comprise 65% of respondents (Table 2-5). Females made up 35% of respondents. Table 2-5: Gender Profile of Respondents by Survey Zone Zone 1 % within Zone Zone 2 % within Zone Zone 3 % within Zone Zone 4 % within Zone Zone 5 % within Zone Zone 6 % within Zone Zone 7 % within Zone Zone 8 % within Zone Zone 9 % within Zone Impact Zone % within Zone Male 136 61.8% 116 64.4% 57 57.0% 90 60.0% 86 68.8% 113 77.9% 88 67.7% 51 51.0% 232 66.3% 969 64.6% Female 84 38.2% 64 35.6% 43 43.0% 60 40.0% 39 31.2% 32 22.1% 42 32.3% 49 49.0% 118 33.7% 531 35.4% Total 220 100.0% 180 100.0% 100 100.0% 150 100.0% 125 100.0% 145 100.0% 130 100.0% 100 100.0% 350 100.0% 1,500 100.0% Source: MRT2 Perception Survey December 2014/February 2015 2.1.3 Age Composition More than 75% of the respondents are young, i.e. they are below 50 years (Chart 2-1). Among them, 57% are below 40 years. The older respondents form about ERE Consulting Group Issue1.0/April 2015 E-22 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 23% of respondents, with 8.5% above 60 years. The estimated mean age is 37 years, with the median age estimated at 38.5 years. Chart 2-1: Age Profile of Respondents Source: MRT2 Perception Survey December 2014/February 2015 2.1.4 Educational Attainment The achieved educational level among respondents reflects and indicates, to some extent, the distribution of skills and income levels among the respondents. Overall, the respondents in the impact zone are relatively well-educated with more than 40% holding certificate, diploma and degree (Table 2-6). Those with postgraduate qualifications form a very small minority of less than 1.5%. In addition, only a very small proportion have no formal education or have only primary school education (8%). This indicates that most of the respondents are able to comprehend and understand the questions posed in the perception survey. Table 2.6: Level of Education of Respondents by Proximity to Alignment Highest Education Level Attained 20 metre 21m-400m Impact Zone Completed primary school only 4 50 % 0.6 7.3 2 67 0.2 8.2 6 117 0.4 7.8 Completed secondary school 329 48.3 397 48.5 726 48.4 Certificate/ Diploma/ Degree Postgraduate Qualifications 288 10 42.3 1.5 343 10 41.9 1.2 631 20 42.1 1.3 Impact Zone 681 No formal education % 819 % 1,500 Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-23 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.1.5 Employment Status Around 80% of the respondents are employed, of which 67.4% of them are employees and the remaining are self-employed. Apart from these two large groups, the remaining are retirees (6.9%), housewives (8.2%), students (1.7%) and unemployed (0.6%) (Chart 2-2). Chart 2-2: Employment Status of Respondents (%) Source: MRT2 Perception Survey December 2014/February 2015 The distribution of respondents by their employment status across survey zones shows that zone 1 and zone 7 have the highest concentration of employees, i.e. 68% and 63% respectively. The self-employed made up 27% in the impact zone. In zones 2, 5 and 6, a third of the respondents are self-employed. In the other zones (except for zone1), they comprise at least a fifth or a quarter of total respondents. The remaining 20% comprises retirees, housewives, unemployed and students. Retirees are mostly in zone 8 (13%) and zone 2 (11%). Housewives are mostly in zone 3 (19%), zone 8 (12%) and zone 9 (9%). 2.1.6 Monthly Household Income Distribution The mean monthly household income is estimated at RM5,266. The median household income shows a lower estimate of RM3,530 a month. This is reflected in the income distribution where 24% of the households earn between RM 3,000 a month and RM 5,000 a month (Chart 2-3). About 58% earn below RM5,000 a month; and 35% earn below RM3,000 a month. The proportion of poor families with monthly income of less than RM2,000 is relatively high at 17%. These families would likely use public transport and who are more likely to want a reasonable fare for the MRT. ERE Consulting Group Issue1.0/April 2015 E-24 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Chart 2-3: Monthly Household Income Distribution of Respondents Source: MRT2 Perception Survey December 2014/February 2015 2.1.7 Distribution of Tenure and Premise Types The distribution of tenure indicates a larger proportion of tenanted premises (48.1%) in contrast to owner-occupied (47.3%). (Chart 2-4). About 4.61% of the premises have a different tenure, i.e. they are provided by employers. The distribution of premise types in the impact zone comprises mostly residential premises such as terrace houses (35.3%), apartments (15.3%), flats and quarters (12.1%), and a small proportion of bungalows, townhouses and condominiums (4.1%). Shophouses are common (23.9%) along the main roads where the alignment runs (Chart 2-4). Some shophouses have apartments which are also surveyed. Factories and showrooms’ share of surveyed premises is 5.2%. Chart 2-4: Distribution of Tenure by Premise Type Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-25 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Chart 2-5 shows the distribution of tenure by respondent type. Among residential premises, the dominant tenure type is owner-occupied. For commercial premies, the majority are tenanted. This raises a concern among commercial operators. During the public engagements with various groups (residents and commerial/industrial operators) for the DEIA, many respondents indicated that they fear they would not be kept informed of the project because of their status as tenants and they would not be compensated should they be affected by any land/property acquisition by implementaton of the SSP Line. The situation is further aggravated by the fact that many commercial operators have been staying in their location for a long time (Chart 2-7). Chart 2-5: Distribution of Tenure by Respondent Type Source: MRT2 Perception Survey December 2014/February 2015 2.1.8 Length of Stay The mean number of years is estimated at 10 years. However, about 12% of the people here have been staying in the impact zone for more than 20 years (Chart 26). In short, the majority of people (58%), whether residents or businesses have been in the impact zone for a long time. About 42% of them have shorter stay, ie. 5 years or less. Within the group with shorter stay, about 19% has been there for 2 years or less, and 23% are here for the duration of 3 years to 5 years. The length of stay has implications on how they would react should the SSP Line cause displacement. For those who have been here for a long time, any displacement or relocation could pose adverse social and psychological impacts. This could explain why participants in the public engagement are concerned of acquisition and relocation. Chart 2-7 shows that 37.8% of residents have stayed here from 6 years to 15 years; similarly 35.1% of commercial operators and half of the industrial operators. It is also observed that 21.1% of residents, 15.3% of commercial operators and 28.8% of industries have been staying here for longer than 15 years. The estimated mean length of stay for residents is 11 years; for commercial enterprises, it is 9 years, and for industrial operators, it is 14 years. ERE Consulting Group Issue1.0/April 2015 E-26 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Chart 2-6 : Length of Stay/Operation in the Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 Chart 2-7: Length of Stay/Operation by Respondent Type Source: MRT2 Perception Survey December 2014/February 2015 2.1.9 Profile of Commercial and Industrial Activities The range of non-residential activities in the impact zone indicates mostly retail operations and manufacturing activities; with retail trade contributing more than half of these activities in the 20m zone (Table 2-7). It remains relatively strong in the area outside of the 20m zone with a share of 42%; more manufacturing activities can be found here (22.3%). ERE Consulting Group Issue1.0/April 2015 E-27 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-7: Non-Residential Activities in the Impact Zone < 20 meter Retail Industry Food Transport Workshop Service Finance Institution Hotel Others 52.8 9.1 6.1 1.5 3.6 12.7 1.0 2.0 2.0 9.1 21 meter - 400 meter 42.5 22.3 6.9 0.4 4.0 7.7 1.6 1.2 0.8 12.6 Impact Zone 47.1 16.4 6.5 0.9 3.8 9.9 1.4 1.6 1.4 11.0 Source: MRT2 Perception Survey December 2014/February 2015 Where there are more manufacturing activities, the average number of workers tend to be higher than the average 12 workers per firm for the impact zone. For example, in areas around Jalan Ipoh (near to Segambut industrial area), the average is 15 workers per firm; in Kuchai Lama, it is very high at 37 workers per firm, and in Sg Besi, it is 12 workers per firm (Chart 2-8). A comparison of mean number of workers per firm between the 20m zone and outside shows that a lower mean of 11 workers per firm in the 20m zone and 13 workers per firm in the area 21m-400m. Chart 2-8: Average Number of Workers per Commercial/Industrial Establishment by Survey Zone Source: MRT2 Perception Survey December 2014/February 2015 Business operations of the commercial and industrial firms provide an indication of the intensity of activities in the impact zone at certain hours of a workday and weekends (Chart 2-9 and 2-10). They could be useful for scheduling of certain ERE Consulting Group Issue1.0/April 2015 E-28 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS sensitive construction activities during implementation. On workdays, it is common for most activities to run from 8 am to 5 pm (30.8%), there is a significant proportion (38.2%) having different schedule in operating hours during weekdays as well as during weekends. The various combinations of working hours grouped under Others would pose a challenge in scheduling construction activities. Chart 2-9: Business Operations of Commercial and Industrial Establishments during Weekdays and Weekends in the Impact Zone Business Operations during Weekdays Business Operations during Weekends Source: MRT2 Perception Survey December 2014/February 2015 Chart 2-10: Business Operations of Commercial and Industrial Establishments during by Proximity to Alignment Busines Operations during Weekdays Business Operations during Weekends Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-29 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.1.10 Mode of Transport to Major Destinations and Travel Time The observations on mode of transport provide a background on how people staying in the impact zone travel, the mode of transport they frequently use and their use of public transport. The latter is important for this study as it indicates the extent to which people have turned to public transport in their daily commute. The most common mode of transport is the car. Two-thirds of respondents rely on cars (Chart 2-11) and use it frequently to carry out their daily chores such as travel to work, send children to schools, shopping and entertainment as well as for other activities such as going to the mosques and the hospitals (Chart 2-12). The motorcycles is another popular mode – a fifth uses it, especially for work and other activities. Public transport as a group (including bus, taxi, KTMB, LRT, and monorai) contributes only 7.2% of all modes, with bus being the more important among them (Chart 2-11). In terms of use, it does not seem to play an important role especially as a mode of transport for going to work (Chart 2-12). Chart 2-11: Modes of Transport in Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 A good reason for this heavy usage of their own vehicles to carry out their common daily travel is the estimated travel time to their destination. Despite the concerns over traffic congestion, half (51.7%) of the respondents said that it took them from 5 to 15 minutes to reach their destinations (Chart 2-13). Another 34.6% said it that it took up to 30 minutes to reach their destination. This means that most respondents (86.3%) travel from 5 to 30 minutes to reach their destinations using mostly their own vehicles, either cars or motorcycles. On the average, the estimated travel time to their destinations is 19 minutes which may be relatively acceptable travel time for most people. Using their own vehicles is considered more convenient as it takes ERE Consulting Group Issue1.0/April 2015 E-30 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS them directly to doorsteps of their destinations and back home, without having to wait for a transport to arrive. Only about 13% took longer, up to 45 minutes/an hour to reach their destinations. Less than 1% travel more than an hour to reach their destinations. Chart 2-12: Purpose of Travel in Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 Chart 2-13: Travel Time Source: MRT2 Perception Survey December 2014/February 2015 2.1.11 Usage of Public Transport Respondents in the impact zone were asked to indicate their use of public transport in order to gauge the level of use at this point in time. The findings show that the majority do not use public transport as a norm. Across all modes of public transport, the use is occassional. ERE Consulting Group Issue1.0/April 2015 E-31 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS On a daily basis, less than 10% use public transport in any form. The most frequent is bus and even then, it is used by 7% of the respondents on a daily basis and it scores the highest among all modes of public transport (Table 2-8). On a weekly or monthly basis, usage continues to be low among respondents. Here, they may turn more to KTMB or LRT but at once or twice a month, this is still low usage. Despite the low usage, most of those who use public transport are satisfied with the services, with LRT achieving almost 100% level of satisfaction, followed by the monorail. The level of satisfaction is lower for bus (92%) and for KTMB (94%).A comparison of use of different modes of public transport shows that users of bus, taxi and KTMB are mostly those from zone 9, zone 1 and zone 2. LRT users are mostly from zone 9, zone 6 and zone 4. Monorail users are mostly from zone 9, zone 4 and zone 2 (Table 2-9). Table 2-8: Type of Public Transport Used, Level of Satisfaction and Frequency Bus Taxi KTMB LRT Monorail % Usage % Satisfied Daily 1-2 times a week 1-2 times a month Sometimes 41% 43% 37% 48% 17% 92% 95% 94% 99% 97% 6.4% 0.9% 1.8% 2.6% 1.2% 7.5% 6.4% 5.0% 8.0% 7.7% 11.9% 10.3% 16.7% 14.0% 11.7% 74.1% 82.4% 76.4% 75.3% 79.4% Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-32 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-9: Use of Public Transport & Level of Satisfaction by Survey Zone Bus Zone 1 % satisfied Column % Zone 2 % satisfied Column % Zone 3 % satisfied Column % Zone 4 % satisfied Column % Zone 5 % satisfied Column % Zone 6 % satisfied Column % Zone 7 % satisfied Column % Zone 8 % satisfied Column % Zone 9 % satisfied Column % Use 109 17.8 85 13.8 63 10.3 58 9.4 44 7.2 37 6.0 22 3.6 46 7.5 150 24.4 Taxi Satisfied 98 89.9 17.3 72 84.7 12.7 59 93.7 10.4 57 98.3 10.1 41 93.2 7.3 31 83.8 5.5 22 100.0 3.9 46 100.0 8.1 139 92.7 24.6 Use 95 14.6 78 12.0 54 8.3 68 10.4 73 11.2 49 7.5 46 7.1 35 5.4 154 23.6 KTMB Satisfied 88 92.6 14.2 69 88.5 11.2 53 98.1 8.6 67 98.5 10.8 71 97.3 11.5 42 85.7 6.8 45 97.8 7.3 35 100.0 5.7 148 96.1 23.9 Use 111 19.9 78 14.0 45 8.1 56 10.1 20 3.6 36 6.5 42 7.5 37 6.6 132 23.7 LRT Satisfied 106 95.5 20.3 71 91.0 13.6 44 97.8 8.4 53 94.6 10.2 19 95.0 3.6 33 91.7 6.3 41 97.6 7.9 36 97.3 6.9 119 90.2 22.8 Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-33 Use 68 9.4 64 8.9 38 5.3 99 13.7 74 10.3 113 15.7 68 9.4 29 4.0 168 23.3 Monorail Satisfied 68 100.0 9.5 63 98.4 8.8 38 100.0 5.3 97 98.0 13.6 74 100.0 10.3 112 99.1 15.7 68 100.0 9.5 29 100.0 4.1 166 98.8 23.2 Use 27 10.9 29 11.7 18 7.3 60 24.2 7 9.5 2.8 16 6.5 2 0.8 12 4.8 77 31.0 Satisfied 26 96.3 10.8 28 96.6 11.6 18 100.0 7.5 58 96.7 24.1 6 85.7 2.5 15 93.8 6.2 2 100.0 0.8 12 100.0 5.0 76 98.7 31.5 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.2 SATISFACTION WITH NEIGHBOURHOOD AND ITS ENVIRONMENT 2.2.1 Satisfaction with Overall Neighbourhood The respondents’ satisfaction with their neighbourhood affects how they would react to the presence of the proposed SSP Line, especially if it is to traverse through their residential and commercial areas. Their satisfaction level is checked against seven (7) neighbourhood parameters, i.e. (1) overall neighbourhood, (2) location, (3) access to public transportation, (4) access to major roads or highways, (5) safety and security of their neighbourhoods, (6) cleanliness of their neighbourhoods, and (7) community cohesiveness. In generally, respondents are satisfied with their neighbourhood (Table 2-10). However, out of the 7 neighbourhood parameters assessed, the ones they found the most satisfactory are location of neighbourhood (88%), access major roads and highways (86%) and the overall neighbourhood (82%). The ones which scored medium are community cohesiveness (76%) and cleanliness of neighbourhood (74%). The lower ranked parameters are access to public transportation (68%) and safety and security (67%). Table 2-10: Level of Satisfaction with Overall Neighbourhood Neighbour Parameter Overall Neighbourhood (%) Dissatisfied/Very Satisfied/Very Neutral Dissatisfied Satisfied Overall neighbourhood Location of neighbourhood Access to public transportation Access to major roads/highways Safety and security Cleanliness of neighbourhood 1 1 15 20 12 15 79 87 70 4 8 5 12 25 23 84 66 72 Community cohesiveness 1 24 74 Source: MRT2 Perception Survey December 2014/February 2015 A scorecard analysis is used to obtain an overall satisfaction with the neighbourhood by respondents in the impact zone. Weights are assigned to the responses. They range from (1) for very dissatisfied; (2) for dissatisfied, (3) for neutral, (4) for satisfied and (5) for very satisfied. For each survey zone, the responses to each neighbourhood parameters are weighted and total scores computed as shown in Table 2-11. The total scores on overall satisfaction with the neighbourhood are checked against the possible maximum score that can be obtained had respondents all agreed that their neighbourhood conditions are excellent in all aspects. The results show that people are in the impact zone are generally very satisfied with their neighbourhood. ERE Consulting Group Issue1.0/April 2015 E-34 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS The average score is above 75% (76.6%); in most areas, the scores are relatively high. The lowest is in zone 1 which is the Sri Damansara/Menjalara area with a score of 73.8% that indicates dissatisfaction with cleanliness and poor access to public transportation (Table 2-11). A comparison of rank scores in terms of proximity to the alignment show that overall satisfaction with neighbourhood remains relatively high at around 78% regardless of whether people stay near or far from the alignment (Table 2-12). ERE Consulting Group Issue1.0/April 2015 E-35 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-11: Level of Satisfaction with Neighbourhood by Survey Zone Survey Zone 1 2 3 4 5 6 7 8 9 Impact Zone Overall neighbourh ood (a) Location of neighbourh ood (b) Access to public transportati on (c) 858 728 372 598 487 574 479 391 1,415 858 739 377 598 483 588 516 410 1,452 778 697 398 579 431 575 511 345 1,155 Access to major roads/highwa ys (d) 845 738 404 604 494 588 512 404 1,373 5,902 6,021 5,469 5,962 Safety and security (e) Cleanliness of neighbourho od (f) Community cohesiveness (g) Total score (h) Max Score (i) 787 657 353 546 464 544 465 367 1,317 761 691 344 565 471 546 509 392 1,382 792 690 351 559 486 549 492 401 1,403 5,679 4,940 2,599 4,049 3,316 3,964 3,484 2,710 9,497 7,700 6,300 3,500 5,250 4,375 5,075 4,550 3,500 12,250 73.8% 78.4% 74.3% 77.1% 75.8% 78.1% 76.6% 77.4% 77.5% 5,500 5,661 5,723 40,238 52,500 76.6% Notes: 1) Weights: Very dissatisfied (1); Dissatisfied (2); Neutral (3); Satisfied (4); Very satisfied (5) 2) Respondents: Zone 1(220); Zone 2 (180); Zone 3 (100); Zone 4 (150); Zone 5 (125); Zone 6 (145); Zone 7 (130); Zone 8 (100); Zone 9 (350). Total Respondents: 1,500 3) Total score for each zone: sum of weighted responses for each parameter 4) Maximum score for each zone: sum of maximum score for 7 parameters multiplied by total respondents in each zone 5) % rank score: column (h) divided by column (i) Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-36 % Rank Score (j) Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-12: Level of Satisfaction with Neighbourhood by Proximity to Alignment 20 m 21400m Overall neighbourh ood (a) Location of neighbourho od (b) Access to public transportatio n (c) Access to major roads/highw ays (d) Safety and security (e) Cleanliness of neighbourh ood (f) Community cohesivenes s (g) 2,756 2,798 2,518 2,771 2,491 2,605 2,677 18,616 23,905 77.9% 3,273 3,321 2,949 3,282 3,036 3,145 3,160 22,166 28,595 77.5% Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-37 Total score (h) Max Score (i) % Rank Score Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.2.2 Neighbourhood Environmental Issues and Level of Acceptance Seven environmental issues commonly found in neighbourhood were listed and respondents requested to indicate the existence of such issues in their respective neighbourhoods as well as their level of acceptance. In general, the majority of respondents do not encounter such issues in their neighbourhoods. Only 18% indicated there are such neighbourhood environmental issues. The issue that most identify as common is traffic congestion. More than half find that it is a problem whereas only 20% complained of noise, 21% of air quality and dust, and 26% complained of haphazard parking (Chart 2-14). Chart 2-14: Environmental Issues in Neighbourhood Source: MRT2 Perception Survey December 2014/February 2015 Despite facing these environmental issues, the respondents are generally tolerant of them; either because they have learnt to accept them or that they believe nothing could be done to tackle them. When probed, the response was that to find them unacceptable would mean having to relocate and many do not want to do so. From Chart 2-15, although 18% complained of environmental issues, only 4.3% find them unacceptable. In the case of traffic congestion, 52% complained but only 5.1% find it unacceptable. Two areas that the public does appear to feel strongly about is the issue of cleanliness and flash floods. In the former, 13% of residents complained and 8.5% among them find such situation unacceptable. In the case of flash floods, 4% of the respondents indicated this problem and 6.2% of them find it intolerable. ERE Consulting Group Issue1.0/April 2015 E-38 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Chart 2-15: Level of Acceptance of Environmental Issues in Neighbourhood Source: MRT2 Perception Survey December 2014/February 2015 Table 2-13: Environmental Issues by Survey Zone Neighbourhood Issues Survey Zone 1 2 3 4 5 6 7 8 9 Noise 28.2 21.1 24.0 22.7 28.8 21.4 20.8 14.0 10.3 Air & Dust 28.6 24.4 27.0 15.3 61.6 18.6 3.8 11.0 9.4 Traffic Congestion 56.8 47.2 54.0 62.0 73.6 33.1 56.9 41.0 49.7 Haphazard parking 44.5 33.9 51.0 24.7 16.0 29.7 13.8 21.0 12.3 Cleanliness 29.1 13.3 10.0 8.7 16.0 14.5 6.2 9.0 9.1 Flash Floods 4.5 6.7 1.0 8.0 5.6 4.1 0.0 15.0 0.6 17.3 14.4 23.0 1.3 5.6 10.3 0.2 3.0 1.7 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Privacy Loss (strangers loitering) Others (industrial-smell) Source: MRT2 Perception Survey December 2014/February 2015 From Table 2-13, the analysis by survey zone shows that in: • • • • • Zone 1, the three key environmental issues are traffic congestion, haphazard parking, and lack of cleanliness. In Zone 2, the three main issues are traffic congestion, haphazard parking and air and dust pollution. In Zone 3, the three main issues are traffic congestion, haphazard parking and air and dust pollution. In Zone 4, traffic congestion is a key issue, followed by a lower level of concern over haphazard parking and noise pollution. In Zone 5, the 3 main environmental concerns are traffic congestion, air and dust pollution and noise pollution. ERE Consulting Group Issue1.0/April 2015 E-39 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS • • • • In Zone 6, the three key concerns are traffic congestion, haphazard parking and noise pollution. In Zone 7, traffic congestion is identified as the key issue. Other areas of concerns are noise pollution and haphazard parking. In Zone 8, the three key issues are traffic congestion haphazard parking and flash floods. Noise pollution is also identified as a major issue here. In Zone 9, traffic congestion is identified as a key problem; other issues that worry the public are haphazard parking and noise pollution. A comparison between the group closer to the alignment and the one further awayshowthey share two similar key concerns, i.e. (1) traffic congestion and (2) haphazard parking. However, the group closer to the alignment is more worried over noise pollution (22.4%) compared to the one further away (18.2%). In any case, noise and air and dust pollution are issues that concern both groups (Chart 216). Chart 2-16: Neighbourhood Environmental Issues by Proximity to Alignment Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-40 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.3 AWARENSS AND SUPPORT FOR SSP Line 2.3.1 Level of Awareness Overall, the level of awareness about the SSP Line is observed to be low. Only about half of respondents in the impact zone have over the past 6 months, read or heard about the SSP Line. Across the survey zones, the level of awareness varies. In some zones, the level of awareness is relatively poor. For example in Seri Kembangan, slightly more than a third (34.4%) have heard of SSP Line; in Kepong/Jinjang area, the proportion who has heard is also relatively low at 40% (Table 2-14). In the Serdang Raya area (Zone 7), the awareness level is also found to be relatively low at around 47%. On whether respondents visited any website to read about SSP Line, the awareness level is even lower as only 27.3% made the effort to read from any website. It shows that while the SBK Line is under construction and it is likely information on MRT or SSP Line could be on the MRT Corp website, yet few people visit the website to find out more. A similar observation can also be seen from Table 2-15 where about half of the respondents were not aware of the proposed SSP Line prior to the perception survey. A comparison by zone and two groups that is near and far from the alignment shows a relatively low level of awareness among both groups (Table 2-16) Table 2-14: Awareness of MRT by Survey Zone Zone Read/Heard of SSP Line % of Total in Zone 1 2 3 4 5 6 7 8 110 72 60 82 72 64 163 43 50.0 40.0 60.0 54.7 55.4 64.0 46.6 34.4 Visited any website to read about MRT 57 55 50 57 8 41 117 15 9 Impact Zone 94 64.8 760 50.7 % of Total in Zone Total in Zone 25.9 30.6 50.0 38.0 6.2 41.0 33.4 12.0 220 180 100 150 130 100 350 125 9 6.2 145 409 27.3 1500 Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-41 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-15: Awareness of SSP Line by Proximity to Alignment Heard of SSP Line prior to Survey Yes No 344 337 50.5% 49.5% 416 403 < 20m % within Radius 21m-400m % within Radius 50.8% Total 681 100.0% 819 49.2% 100.0% Total 760 740 % within Impact 50.7% 49.3% Zone Source: MRT2 Perception Survey December 2014/February 2015 1500 100.0% Table 2-16: Awareness of SSP Line by Survey Zone and Proximity to Alignment Zone < 20m 1 53 2 24 3 28 4 33 5 36 6 28 7 81 8 17 9 45 Impa ct Zone 345 Read about the SSP Line Total 21 in Total m21min 400 400 20m % m m 54. 57 122 98 1 29. 48 99 81 6 62. 32 55 45 2 50. 49 84 66 0 80. 45 36 85 0 60. 36 54 46 9 48. 168 82 182 2 25. 68 26 57 0 70. 64 49 81 3 681 50. 7 415 819 Visited any Website to read about SSP Line % < 20 m Tota l Near % of Close Proximit y 21m400 m Tota l % 46.7 32 98 32.7 25 122 20.5 48.5 21 81 25.9 34 99 34.3 58.2 28 45 62.2 22 55 40.0 58.3 25 66 37.9 32 84 38.1 42.4 1 45 2.2 7 85 8.2 66.7 20 46 43.5 21 54 38.9 45.1 60 168 35.7 57 182 31.3 45.6 7 68 10.3 8 57 14.0 60.5 4 64 6.3 5 81 6.2 50.7 19 8 681 29.1 211 819 25.8 Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-42 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Among those who said they have heard about the MRT or SSP Line, knowledge among them is scanty with less than 9% indicating that they know a lot or a fair bit (8.4%). The majority (91.6%) have little or very little knowledge on the MRT (Table 2-17). In fact, a large number indicates that they know a little bit and a very small proportion claims that they have no knowledge. A comparison between the extent of awareness of the 2 groups who are near and further away shows similarities – 10% of those who are near and 9.7% of those further away claim they know a lot or a fair (Table 2-17). Table 2-17: Extent of Awareness of SSP Line by Proximity to Alignment and Respondent Type Proximity A lot < 20m % within Radius % of Total 4 Extent of Awareness by Proximity A fair A little Very little amount 28 221 86 Not at all Total 4 343 1.2% 8.2% 64.4% 25.1% 1.2% 100.0% 0.5% 3.7% 29.0% 11.3% 0.5% 45.0% 21m-400m 3 29 256 125 6 419 % within Radius % of Total .7% 6.9% 61.1% 29.8% 1.4% 100.0% 0.4% 3.8% 33.6% 16.4% 0.8% 55.0% 7 0.9% 57 7.5% 477 62.6% 211 27.7% 10 1.3% 762 100.0% Total % within Impact Zone Respondent Type Extent of Awareness by Respondent Type Total Residential 6 A fair amount 41 % within Residents 1.1% 7.7% 63.0% 27.2% .9% 100.0% Commercial & Industry 1 16 143 67 5 232 % within Commercial & Industry 0.4% 6.9% 61.6% 28.9% 2.2% 100.0% A lot A little Very little Not at all 334 144 5 530 Source: MRT2 Perception Survey December 2014/February 2015 For those who have not heard about the SSP Line, what they would like to know is usually basic information about the project is shown in Table 2-18. What they want to know most is the exact location of the stations and the alignment (44%) and when construction would start and completion date (28%). The information they want may be important for them to gauge and evaluate potential impact on them from the project. ERE Consulting Group Issue1.0/April 2015 E-43 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-18: Information on SSP Line that Respondents want to know Total 4 % 0.5 359 44.1 26 4.4 9 1.5 204 28.3 52 18 8.4 2.9 14 2.3 8 6 26 1.23 1.0 4.2 7 1.1 Is there any feeder bus provided by MRT 2 0.3 Want to know about compensation Impact Zone 2 0.3 737 100.0 The numbers of railway coaches The exact position of station and the alignment The nearest station to my residence Whether the new line is connected to the previous line When to start and when it will be ready Whether fares will increase compared to existing Construction period is expected to be completed Whether the premise will be taken for the construction of the MRT Whether the roads in the affected area will be closed How deep will be the underground tunnels Other benefits of SSP Line to community The frequency of trains within a day Source: MRT2 Perception Survey December 2014/February 2015 2.3.2 Support for the SSP Line Based on the show card of the alignment, respondents in the survey were given an indication of the proposed alignment of SSP Line. They were then asked to indicate their level of support for the proposed SSP Line. The results show a strong support at 89% (Table 2-19) with about 7% taking a neutral stance. A small proportion of 4.4% does not support the SSP Line. The proportion not in favour of the MRT varies by zone, with Zone 3 (Batu/Jalan Ipoh) having the highest proportion of 10%, followed by Zone 7 (Serdang Raya/Seri Kembangan) at 8%. For Zone 7, there is also a relatively high proportion (12%) of people who adopt a neutral view of the SSP Line. A strong support for SSP Line comes from Zone 5 (Jalan Chan Sow Lin/Sg Besi Airfield) and from Zone 9 (Putrajaya extension). When the perceptions of the group nearer the proposed alignment and that of that further away are compared, support for SSP Line remains relatively strong for both group, with 88% of the group nearer to the alignment showing support and almost 90% of the group staying further away (Table 2.19). Often, these groups would indicate their support based on the assumption that they would not be adversely impacted by the MRT development. If they think they would be affected by acquisition and relocation, their response could change towards being more negative. ERE Consulting Group Issue1.0/April 2015 E-44 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-19: Support for the SSP Line Total Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 20 metre 21m-400m Strongly/ Do not Support (%) Neutral (%) Strongly/Support (%) 4.4 6.9 88.7 By Zone 4.1 4.5 4.4 8.9 10.0 9.0 4.0 6.0 0.0 1.6 6.2 11.0 3.8 8.5 8.0 12.0 3.1% 5.1 By Proximity to Alignment 5.3 3.7 7.0 6.7 91.4 86.7 78.2 90.0 98.4 82.8 87.7 80.0 91.7 87.7 89.6 Source: MRT2 Perception Survey December 2014/February 2015 2.3.3 Perceptions of Impacts on Individuals and their Families Less than a fifth of the respondents believe they would or could be impacted upon by the MRT development (Figure 2-17) and the remaining 82% think that they and their families would not be affected. This explains why there is a strong support for the SSP Line as most believe there will be minimal personal impacts on them. Figure 2-17: Perceived Impacts on Individuals and their Families Source: MRT2 Perception Survey Decembe2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-45 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS This positive perception permeates throughout all the survey zones as well as between the groups that are near and further from the alignment. There are some differences across survey zones, for example, in Zone 5 (Jalan Chan Sow Lin/Sg Besi Airfield), and in Zone 7 (Serdang Jaya), the proportions who believe they would not be impacted by SSP Line construction are higher than in other zones. Between the groups who are near and further away from the alignment, the proportion who believe they would not be affected is higher for the group who is further away (84.5%) relative to the one nearer (78.4%). Those who have indicated that they would be affected by the SSP Line were asked to list two impacts (Table 2-20). Almost all impacts identified are negative with the exception of two, i.e. an increase in sales due to proximity to MRT stations and ease of movements. However, only a few indicate these two beneficial impacts. The negative impacts dominate with the most worrying identified as traffic congestion (Table 2-20). The next concern is noise. Noise is raised, especially by those who are exposed to LRT operations, either near to their homes or to their workplaces. Fears over traffic congestion continue to worry both groups who live near to the alignment and further away. Both groups are also concerned over noise from the SSP Line (Table 2-21). A comparison of among residential and commercial/industrial groups shows that residents are more worried over traffic congestion in contrast to commercial/industrial groups who also fear a loss of business if the project takes too long to construct and a loss of customers as a result of parking and traffic congestion (Table 2-22). Table 2-5: Overall Perceived Impacts on Individuals and their Families Type Negative Negative Negative Negative Negative Negative Type of Impact Existing parking area will decrease with increasing number of vehicle during MRT operation Safety of children is affected if MRT is close to home Difficulties for outdoor leisure activities if construction works being carried out Dusty conditions will affect health, especially children and elderly Cracks to houses during construction Roads will be damaged Negative Traffic congestion will worsen Negative Loss of business if the project construction is too long Negative Loss of customers due to parking problem and traffic congestion Negative Noise Negative Safety of people and property could be compromised Negative Rental rates will increase Negative Forced to move, difficulty getting home near the workplace Positive Sales increase when businesses are near to the MRT station Positive Easy to get to work/ other places Impact Zone (%) Impact Zone% 3.9 2.6 1.9 6.8 1.9 1.0 42.9 8.4 9.0 11.9 5.8 0.3 1.9 1.0 0.6 100.0 Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-46 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-6: Perceived Impacts on Individuals and their Families by Proximity to Alignment Impact 20m % 21m-400m % Existing parking area will decrease with increasing number of vehicle during MRT operation 4.7 2.9 Safety of children is affected if MRT is close to home Difficulties for outdoor leisure activities if construction works being carried out 2.3 2.9 2.3 1.4 Dusty conditions will affect health, especially children and elderly 7.6 5.8 Cracks to houses during construction 1.2 2.9 0 2.2 Traffic congestion will worsen 42.7 43.2 Loss of business if the project construction is too long 7.6 9.4 Roads will be damaged Loss of customers due to parking problem and traffic congestion 8.8 9.4 Noise Safety of people and property could be compromised 12.3 11.5 5.8 5.8 Rental rates will increase Forced to move, difficulty getting home near the workplace 0.6 0 2.9 0.7 Sales increase when businesses are near to the MRT station 0.6 1.4 Easy to get to work/ other places 0.6 0.7 100.0 100.0 Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 Table 2-7: Perceived Impacts on Individuals and Families by Respondent Type Impact Existing parking area will decrease with increasing number of vehicle during MRT operation Safety of children if it is close to home Residential (%) Commercial (%) 4.1 4.0 3.7 - 2.8 - Difficulties for leisure activities due to construction work Dusty conditions will affect health, especially children and elderly Fractures to the house during construction 7.4 6.0 2.3 0.7 The roads will surely damaged 1.4 - Traffic congestion will get worse 43.3 28.5 Loss of business if the project construction is too long 3.7 21.9 Loss of customers due to parking and traffic problems Noise 6.9 26.5 16.1 4.0 Safety of people and property could be compromised 5.5 4.0 Rental rates will increase - 0.7 Forced to move, difficulty getting home near the workplace 2.3 0.7 Sales increase when close to the MRT station 0.5 2.0 - 1.3 100.0 100.0 Easy to get to work/ other places Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-47 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.4 PERCEIVED POSITIVE AND NEGATIVE IMPACTS FROM MRT 2.4.1 Perceived Positive Impacts Nine benefits were identified and respondents were asked to rank them in order of importance to them. The first four are commonly known. They include savings in travel expenses; savings in travel time; quick and convenient mode of transport; and reduction in traffic congestion. The rankings of respondents are weighted, with higher weights assigned to the higher rankings. The results are given in Table 2-23. The mean benefit scores are estimated. Based on the estimated mean benefit scores, the four main benefits are also those that are commonly associated with an efficient public transport. According to respondents, the key benefits are (1) reduced travel time (7.2); (2) quick and convenient mode of transport; (3) savings in travel expenses (7.1); and reduction in traffic congestion (6.6). Other benefits associated with improvement in air quality and accidents’ risks do not score highly, with mean scores falling within the range of 4.2 and 4.4. Two economic benefits often associated with public infrastructure development such as an LRT or an MRT being a growth catalyst and enhancing property values do not stand out as important among respondents in the impact zone. Their mean scores fall below the overall mean of 5.0. Although the 4 key benefits are similarly identified for all survey zones, there are variations in rankings across survey zones where in some zones such as zones 1, 2, 3, 4, 7 and 8, more people identify savings in travel expenses as an important benefit, in zones 9, 10 and 11, they are not as important as savings in travel time and reduction in traffic congestion (Table 2-24). When the perceptions on benefits of the two groups near and further away from the alignment are compared, their mean benefit scores are similar with both groups emphasizing the benefit of reduced travel time and quick easy transport mode as more important than other benefits (Table 2-25). ERE Consulting Group Issue1.0/April 2015 E-48 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Mean Score Total Scores Table 2-8: Total Rank Scores and Mean Benefit Scores in Impact Zone Rank 1 2 3 4 5 6 7 8 9 Weights Saves travel cost, both in terms of toll and petrol expenses 9 8 7 6 5 4 3 2 1 4,590 1,680 1,750 1,476 575 512 45 26 13 10,667 7.1 Shortens travel time Quick, easy and convenient mode of transport 2,457 3,520 2,793 1,290 430 196 57 30 4 10,777 7.2 2,448 3,520 2,779 1,272 450 156 72 36 8 10,741 7.2 Reduces traffic congestion Reduces air pollution in the neighbourhood 2,799 1,928 1,491 2,106 1,000 344 186 48 12 9,914 6.6 288 192 700 984 1,710 1,232 768 176 186 6,236 4.2 180 352 371 876 2,185 1,672 627 224 61 6,548 4.4 594 344 357 780 700 1,152 1,023 484 199 5,633 3.8 54 48 98 108 285 484 1,095 1,210 308 3,690 2.5 81 416 154 96 205 252 630 764 705 3,303 2.2 13,491 12,000 10,493 8,988 7,540 6,000 4,503 2,998 1,496 67,509 5.0 Reduces risks of road accidents Improves mobility i.e. easier travel within Klang Valley Creates new pockets of growth Enhances the market value of properties within the vicinity of stations Total Scores Note: Weights were assigned to the rank, with value of 9 to Rank 1 and descending value to subsequent ranking Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-49 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-9: Mean Benefit Scores by Survey Zone Survey Zone Saves travel cost, both in terms of toll and petrol expenses Shortens travel time Quick, easy and convenient mode of transport Reduces traffic congestion Reduces air pollution in the neighbourhood Reduces risks of road accidents Improves mobility i.e. easier travel within Klang Valley Creates new pockets of growth Enhances the market value of properties within the vicinity of stations Mean Benefit Score 1 7.6 7.0 6.7 6.3 3.7 4.6 4.0 2.5 2 7.9 7.3 6.9 5.9 4.0 4.2 3.8 2.5 3 7.9 7.2 6.9 6.3 4.4 4.1 3.6 2.2 Mean Benefit Score 4 5 6 7.8 5.6 5.7 7.3 7.5 6.8 7.1 7.3 7.2 6.0 7.8 7.1 4.2 3.7 4.8 4.1 4.6 4.7 3.7 4.7 4.5 2.6 1.9 2.6 7 5.1 7.3 7.8 7.5 4.1 4.8 4.1 2.4 8 7.4 7.3 7.7 6.8 4.8 4.2 2.7 2.3 7.7 7.2 7.3 6.5 4.2 4.2 3.2 2.6 2.8 5.0 2.6 5.0 2.4 5.0 2.3 5.0 1.8 5.0 1.8 5.0 2.1 4.9 Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-50 1.9 5.0 1.8 4.9 9 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-10: Mean Benefit Scores by Proximity to Alignment Mean Benefit Scores 20m 21m400m Saves travel cost, both in terms of toll and petrol expenses Shortens travel time Quick, easy and convenient mode of transport Reduces traffic congestion Reduces air pollution in the neighbourhood Reduces risks of road accidents Improves mobility i.e. easier travel within Klang Valley Creates new pockets of growth Enhances the market value of properties within the vicinity of stations Mean benefit score 7.1 7.2 7.1 6.6 4.1 4.3 3.9 2.5 2.1 5.0 7.1 7.2 7.2 6.6 4.2 4.4 3.7 2.4 2.2 5.0 Source: MRT2 Perception Survey December 2014/February 2015 2.4.2 Perceived Negative Impacts during Construction Respondents have perceived concerns over the SSP Line during its construction. These concerns could stem from what they have read, heard, seen from the present operations of the LRT and the ongoing construction activities of the SBK Line. Although these are perceived concerns and the reality could be different but for many, some of these concerns are especially worrying during construction. The overall feedback is that 65% of them believe these negative impacts are important to them during construction (Table 2-26). Top of the perceived negative impact during construction is safety and security (90.3%). This perception could be influenced by recent incidents on worksites of existing construction. The second most important negative impact is traffic congestion (88.7%). Again, this perception could be influenced by experiences with ongoing existing construction works on the LRT and MRT. Other major negative impacts are dust and air pollution (84.3%), vibrations and cracks (83.1%), and noise (74.8%). The impacts that have lower priority are loss of aesthetics/vista (28%), and loss of business income (47.5%). Around 61% of respondents believe acquisition of properties and relocation issues is important during construction, with 10% believing it is not important. This differs considerably from the feedback during stakeholders’ engagement where the topic of acquisition frequently emerged as a problem. ERE Consulting Group Issue1.0/April 2015 E-51 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-11: Perceived Negative Impacts during Construction Rank Very important/ Important Neutral Very Unimportant/ Unimportant Total Safety and security 1 90.3 0.1 2.3 92.6 Traffic congestion 2 88.7 0.1 2.1 90.8 Dust and air pollution 3 84.3 0.1 3.1 87.6 Vibration and cracks 4 83.1 0.1 3.0 86.2 Noise 5 74.8 0.1 3.2 78.1 Parking problems 6 74.1 0.2 3.3 77.6 Disruptions to utilities 7 67.6 0.2 3.3 71.1 8 63.6 0.2 5.1 68.9 9 63.1 0.2 6.8 70.1 Loss of privacy Acquisition of properties and relocation issues Reduction of property value 10 61.7 0.2 10.2 72.2 11 60.8 0.2 10.4 71.4 12 56.6 0.2 9.5 66.3 Flash floods 13 52.2 0.2 18.2 70.6 Loss of business income 14 47.5 0.3 22.3 70.1 Loss of aesthetics/ vista 15 28.0 0.4 22.0 50.4 65.1 0.2 8.6 74.0 Impact Zone Close proximity to worksites Public inconveniences Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 The negative impacts during construction are also analyzed here by survey zone (Table 2-27) and Proximity to Alignment (Table 2-28). Across the survey zone, safety and security and traffic congestion are frequently identified as key negative impacts during construction. Also important are worries over vibrations and cracks and dust and air pollution. Among the top 5 negative impacts, noise is frequently placed last among them. ERE Consulting Group Issue1.0/April 2015 E-52 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-12: Perceived Negative Impacts during Construction by Survey Zone Zone 1 Noise Vibration and cracks Dust and air pollution Traffic congestion Safety and security Loss of aesthetics/ vista Parking problems Loss of privacy Acquisition of properties and relocation Loss of business income Disruptions to utilities Close proximity to worksites Flash floods Public inconveniences Reduction of property value Zones 1 & 2 Zone 2 Neutral Very Unimportant/ Unimportant Very Important/ Important Neutra l 81.7 [3] 16.1 2.2 81.7 [5] 16.1 Very Unimportan t/ Unimportan t 2.2 74.1 18.2 7.7 80.6 17.8 1.7 80.0 [4] 11.8 8.2 83.3 [4] 15.6 1.1 89.1 [1] 5.9 5.0 91.1 [1] 7.8 1.1 82.3 [2] 13.2 4.5 87.2 [2] 11.7 1.1 30.9 45.5 23.6 37.2 46.1 16.7 76.4 [5] 17.7 5.9 84.4 [3] 13.9 1.7 55.9 29.5 14.5 66.7 28.3 5.0 68.9 24.4 6.7 68.9 24.4 6.7 33.2 40.0 26.8 53.3 24.4 22.2 65.9 27.7 6.4 71.7 26.7 1.7 59.5 31.8 8.6 73.3 26.1 0.6 55.5 25.5 19.1 63.9 27.2 8.9 59.5 28.2 12.3 74.4 23.9 1.7 49.5 34.5 15.9 64.4 28.9 6.7 63.9 24.8 11.3 72.1 22.6 5.3 Very Important/ Important Zone 3 Noise Vibration and cracks Dust and air pollution Traffic congestion Safety and security Loss of aesthetics/ vista Parking problems Loss of privacy ERE Consulting Group Issue1.0/April 2015 Zone 4 Neutral Very unimportant /Unimportant Very important/ Important Neutra l 88.0 [5] 12.0 0.0 83.3 [5] 13.3 Very unimportan t/ Unimportan t 3.3 94.0 [4] 6.0 0.0 85.3 [4] 12.0 2.7 95.0 [2] 5.0 0.0 88.0 [2] 8.7 3.3 96.0 [1] 4.0 0.0 91.3 [1] 6.7 2.0 95.0 [3] 4.0 1.0 87.3 [3] 10.0 2.7 35.0 53.0 12.0 29.3 49.3 21.3 80.0 18.0 2.0 70.0 24.0 6.0 80.0 19.0 1.0 49.3 38.0 12.7 Very important/ Important E-53 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Acquisition of properties and relocation Loss of business income Disruptions to utilities Close proximity to worksites 67.0 30.0 3.0 55.3 35.3 9.3 60.0 19.0 21.0 45.3 30.0 24.7 63.0 34.0 3.0 72.7 21.3 6.0 68.0 27.0 5.0 65.3 27.3 7.3 Zone 3 Zone 4 Very important/ Important Neutral Very unimportant /Unimportan t 57.0 26.0 17.0 58.7 27.3 14.0 79.0 20.0 1.0 72.0 24.0 4.0 77.0 20.0 3.0 50.7 35.3 14.0 75.6 19.8 4.6 66.9 24.2 8.9 Flash floods Public inconvenience s Reduction of property value Zones 3 & 4 Very important/ Important Neutr al Very unimportant/ Unimportant Zone 5 Zone 6 Very important/ Important Neutral Very unimportant /Unimportan t 55.2 [5] 44.8 0.0 61.4 33.1 5.5 76.8 [1] 23.2 0.0 80.7 [4] 14.5 4.8 73.6 [2] 26.4 0.0 81.4 [3] 14.5 4.1 65.6 [3] 32.8 1.6 87.6 [2] 9.7 2.8 43.2 55.2 1.6 91.7 [1] 6.2 2.1 4.0 55.2 40.8 24.1 48.3 27.6 59.2 [4] 39.2 1.6 71.0 [5] 26.2 2.8 23.2 52.8 24.0 61.4 26.9 11.7 30.4 34.4 35.2 60.0 29.7 10.3 38.4 20.0 41.6 51.7 33.1 15.2 25.6 71.2 3.2 69.7 26.2 4.1 22.4 70.4 7.2 62.1 29.0 9.0 20.8 70.4 8.8 44.1 31.7 24.1 19.2 73.6 7.2 53.1 31.0 15.9 Noise Vibration and cracks Dust and air pollution Traffic congestion Safety and security Loss of aesthetics/ vista Parking problems Loss of privacy Acquisition of properties and relocation Loss of business income Disruptions to utilities Close proximity to worksites Flash floods Public ERE Consulting Group Issue1.0/April 2015 Very important/ Important Neutr al Very unimportant/ Unimportant E-54 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS inconvenience s Reduction of property value Zones 5 & 6 28.0 67.2 4.8 44.1 40.7 15.2 39.0 49.1 11.8 62.9 26.7 10.3 Zone 7 Zone 8 Very important/ Important Neutr al 53.1 [5] 45.4 Very unimportan t/ Unimportan t 1.5 80.8 [3] 17.7 78.5 [4] Noise Vibration and cracks Dust and air pollution Traffic congestion Safety and security Loss of aesthetics/ vista Parking problems Loss of privacy Acquisition of properties and relocation Loss of business income Very important/ Important Neutra l 91.0 [5] 9.0 Very unimportan t/ Unimportan t - 1.5 93.0 [4] 7.0 - 19.2 2.3 98.0[3] 2.0 - 86.9 [1] 10.8 2.3 98.0 [2] 2.0 - 81.5 [2] 15.4 3.1 98.0 [1] 2.0 - 5.4 67.7 26.9 34.0 50.0 16.0 61.5 33.8 4.6 81.0 19.0 - 44.6 32.3 23.1 86.0 14.0 - 51.5 29.2 19.2 81.0 19.0 - 48.5 30.8 20.8 49.0 41.0 10.0 50.8 48.5 0.8 87.0 12.0 1.0 36.2 57.7 6.2 85.0 14.0 1.0 37.7 46.2 16.2 51.0 17.0 32.0 31.5 50.8 17.7 81.0 18.0 1.0 32.3 50.0 17.7 76.0 22.0 2.0 52.1 37.0 10.9 16.5 4.2 Disruptions to utilities Close proximity to worksites Flash floods Public inconveniences Reduction of property value Zones 7 & 8 79.3 Zone 9 Very Important/ Important Neutral Noise 82.9 [5] 13.7 3.4 Vibration and cracks 87.1 [4] 9.4 3.4 Dust and air pollution Traffic congestion 98.0 [1] 90.6 [2] 2.0 7.7 1.7 Safety and security 90.3 [3] 7.4 2.3 35.7 46.6 17.7 Loss of aesthetics/ vista ERE Consulting Group Issue1.0/April 2015 Very Unimportant/ Unimportant E-55 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Parking problems 76.9 20.3 2.9 Loss of privacy 76.3 19.4 4.3 Acquisition of properties and relocation issues Loss of business income 69.1 26.9 4.0 51.7 29.4 18.9 Disruptions to utilities Close proximity to worksites 80.6 78.6 17.1 18.6 2.3 2.9 Flash floods 60.3 17.4 22.3 Public inconveniences 77.4 20.0 2.6 Reduction of property value 72.6 22.3 5.1 Zone 9 74.1 19.4 6.6 Note: Figures in parenthesis indicate ranking. Source: MRT2 Perception Survey December 2014/February 2015 The five major negative impacts during construction are summarized as follows: • In zone 1, traffic congestion is the most important negative impact, followed by safety and security, noise, dust and air pollution and parking problems; • In zone 2, the most important concern is traffic congestion, followed by safety and security, parking problems, dust and air pollution and noise; • In zone 3, the most important negative impact is traffic congestion, with dust and air pollution and safety and security sharing equal importance. The others are vibrations and cracks, and noise; • In zone 4, traffic congestion is identified as the most important negative impact, followed by dust and air pollution, safety and security, vibrations and cracks and noise. • In zone 5, vibrations and noise is identified as the most important negative impact, followed by dust and air pollution. Traffic congestion is ranked third, with parking problems in fourth place and noise is ranked fifth. In this zone, the incidence of neutrality is relatively high. • In zone 6, the negative impacts are safety and security, traffic congestion, dust and air pollution, vibrations and cracks, and parking problems. • In zone 7, the key concern is traffic congestion, followed by safety and security, vibrations and cracks, dust and air pollution, and noise. • In zone 8, safety and security, traffic congestion and dust and air pollution are ranked equally as important. The other negative impacts are vibrations and cracks and noise. • In zone 9, dust and air pollution is perceived to be very important, followed by traffic congestion, safety and security, vibrations and cracks and noise. The comparison between the two groups near and further from the alignment indicates similarity in perceptions on the negative impacts during construction of the MRT. Both groups identified traffic congestion as a key concern, followed by safety and security. Third rank is concerns over dust and air pollution. In fourth place is the fear over vibration and cracks and lastly noise. Concern over acquisition of properties and relocation is higher for the group nearer to the alignment (71.9%) ERE Consulting Group Issue1.0/April 2015 E-56 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS compared to the level of concern for the group further away (66.2%). The group which is near is also very concerned over public inconveniences generated from the MRT construction (80.1%) whereas only 74.2% of the group further away shares this concern. Table 2-28: Perceived Negative Impacts during Construction by Proximity to Alignment <20 metre Very important/ Important Neutral 21m-400m Very unimportan t/Unimporta nt Very important/ Important Neutra l Very unimportan t/Unimporta nt Noise 85.1 [5] 12.0 2.9 83.0 [5] 13.6 3.4 Vibration and cracks 87.3 [4] 10.0 2.8 86.5 [4] 10.2 3.3 Dust and air pollution 89.5 [3] 7.8 2.8 87.8 [3] 8.9 3.3 Traffic congestion 91.7 [1] 6.7 1.6 93.4 [1] Safety and security 89.6 [2] 8.3 2.0 91.1 [2] Loss of aesthetics/ 41.7 42.2 16.1 34.0 vista Parking problems 82.0 15.7 2.3 78.0 Loss of privacy 75.8 19.3 4.8 68.8 Acquisition of properties and 71.9 22.3 5.9 66.2 relocation issues Loss of business 48.6 28.8 22.5 44.9 income Disruptions to utilities 79.5 18.2 2.3 76.6 Close proximity to 78.5 18.3 3.2 72.2 worksites Flash floods 64.4 17.7 17.9 55.9 Public inconveniences 80.1 17.4 2.5 74.2 Reduction of property 71.4 22.4 6.1 63.9 value Note: Figures in parenthesis indicate ranking Source: MRT2 Perception Survey December 2014/February 2015 4.5 6.9 2.1 2.1 45.5 20.4 18.2 24.4 3.8 6.9 27.1 6.7 28.9 26.2 19.6 3.8 23.1 4.7 20.1 21.3 24.0 4.5 26.7 9.4 2.4.3 Perceived Negative Impacts from MRT Operations The five major negative impacts identified by respondents during the operations of the SSP Line (Table 2-29) are (1) inadequate parking at stations (84.9%); (2) safety and security (82.9%); and (3) vibration and cracks (80.6%); (4) dust and air pollution (80.6%), and (5) inadequate or poor feeder bus services. Both vibrations and cracks and dust and air pollution have equal scores. Their identification as two major negative impacts related to the operations of the rail line indicates to a certain extent a lack of information and comprehension on how the rail functions and its impacts during operations. It suggests a need for dissemination of such information to the public to raise better awareness. ERE Consulting Group Issue1.0/April 2015 E-57 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-29: Perceived Negative Impacts of MRT Operations Very Important/ Important (%) Neutral (%) Very Unimportant/ Unimportant (%) Inadequate parking at stations [1] 84.9 12.4 2.7 Safety and security [2] 82.9 14.3 2.7 Vibration and cracks [3] 80.6 15.7 3.7 Inadequate parking at stations [1] 84.9 12.4 2.7 Safety and security [2] 82.9 14.3 2.7 Vibration and cracks [3] 80.6 15.7 3.7 Dust and air pollution [4] 80.6 15.5 3.9 Inadequate or poor feeder bus services [5] 77.2 18.7 4.1 Traffic congestion [6] 75.1 17.5 7.4 Noise [7] 74.5 21.9 3.6 Parking problems near stations [8] 74.5 22.0 3.5 Loss of privacy [9] 58.8 30.8 10.4 Loss of property values due to close proximity to MRT Line [10] 52.9 33.3 13.7 Impact Zone Note: Figures in parenthesis indicate ranking Source: MRT2 Perception Survey December 2014/February 2015 Across survey zones, respondents perceived negative impacts from MRT operations as important or very important. In zone 1, 70.2% found them important/very important; in zone 2, 71.4% have similar observations (Table 2-30). In zone 3, the proportion is much higher at 78.4% and in zone 4, it is 68.5%. In zone 5, the proportion that perceived to be important or very important is much lower at 46.2%, with 37.9% adopting a neutral stance while in zone 6, the proportion is 69%. In zone 7, 82.3% perceived the negative impacts to be important or very important while in zone 8, it is also high at 82.3%, and in zone 9, it is 74.9%. Overall, traffic congestion and inadequate parking or parking problems at stations are uppermost in their minds when they consider possible negative impacts from MRT operations. Another major concern is safety and security from its operations. These perceived negative impacts would have to be addressed through engagements and communications that focus more on technical aspects that previously deemed necessary. ERE Consulting Group Issue1.0/April 2015 E-58 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-30: Perceived Negative Impacts of MRT Operations by Survey Zone Zone 1 Noise Vibration and cracks Dust and air pollution Traffic congestion Safety and security Loss of aesthetics/ vista Parking problems near stations Loss of privacy Loss of business income Loss of property values due to close proximity to MRT Line Inadequate parking at stations Inadequate or poor feeder bus services Zones 1 & 2 Very important / Important (%) Neutra l (%) 71.8 Zone 2 Very unimportan t/Unimport ant (%) Very important / Important (%) Neutra l (%) Very unimportan t/Unimport ant (%) 20.5 7.7 70.0 28.3 1.7 76.4 15.9 7.7 77.8 21.1 1.1 80.5 [5] 10.5 9.1 78.9 [5] 19.4 1.7 85.0 [2] 9.1 5.9 85.6 [1] 13.3 1.1 83.2 [4] 10.9 5.9 81.7 [4] 17.2 1.1 40.0 39.1 20.9 45.0 39.4 15.6 85.0 [3] 11.4 3.6 81.7 [3] 17.2 1.1 57.3 29.5 13.2 70.6 25.6 3.9 40.5 34.1 25.5 48.3 33.3 18.3 57.3 28.6 14.1 66.7 27.8 5.6 89.5 [1] 7.3 3.2 83.3 [2] 16.1 0.6 76.4 20.5 3.2 67.8 25.6 6.7 70.2 19.8 10.0 71.4 23.7 4.9 Zone 3 Noise Vibration and cracks Dust and air pollution Traffic congestion Safety and security Loss of aesthetics/ vista Parking ERE Consulting Group Issue1.0/April 2015 Zone 4 Very important /Importan t (%) Neutra l (%) Very unimportant /Unimporta nt (%) 85.0 [5] 13.0 2.0 Very important / Important (%) 79.3 [5] 90.0 [4] 8.0 2.0 91.0 [3] 7.0 94.0 [1] Neutra l (%) Very unimportan t/Unimporta nt (%) 16.7 4.0 82.0 [4] 14.0 4.0 2.0 87.3 [2] 9.3 3.3 4.0 2.0 92.0 [1] 4.7 3.3 93.0 [2] 5.0 2.0 84.0 [3] 12.0 4.0 43.0 46.0 11.0 32.0 48.7 19.3 84.0 15.0 1.0 74.7 20.0 5.3 E-59 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS problems near stations Loss of privacy Loss of business income Loss of property values due to close proximity to MRT Line Inadequate parking at stations Inadequate or poor feeder bus services Zones3 & 4 80.0 17.0 3.0 48.7 38.0 13.3 60.0 20.0 20.0 45.3 34.0 20.7 62.0 33.0 5.0 50.7 30.7 18.7 77.0 20.0 3.0 74.7 16.0 9.3 82.0 15.0 3.0 71.3 20.7 8.0 78.4 16.9 4.7 68.5 22.1 9.4 Zone 5 Noise Vibration and cracks Dust and air pollution Traffic congestion Safety and security Loss of aesthetics/ vista Parking problems near stations Loss of privacy Loss of business income Loss of property values due to close proximity to MRT Line Inadequate parking at stations Inadequate or poor feeder bus services Zones 5 & 6 Neutral (%) Very unimport ant/Unim portant (%) Very important /Importan t (%) Neutra l (%) Very unimportan t/Unimport ant (%) 46.4 52.8 0.8 78.6 15.2 6.2 60.0 [4] 40.0 - 81.4 [4] 11.7 6.9 56.8 [5] 42.4 0.8 75.2 17.9 6.9 48.0 51.2 0.8 86.9 [2] 8.3 4.8 38.4 59.2 2.4 91.0 [1] 5.5 3.4 10.4 43.2 46.4 44.1 26.9 29.0 60.8 [3] 35.2 4.0 56.6 33.8 9.7 10.4 43.2 46.4 57.2 29.7 13.1 42.4 16.0 41.6 46.2 35.9 17.9 20.0 32.0 48.0 46.9 40.0 13.1 80.8 [1] 19.2 - 83.4 [3] 11.7 4.8 80.0 [2] 20.0 - 80.7 [5] 15.2 4.1 46.2 37.9 15.9 69.0 21.0 10.0 Very important/ Important (%) Zone 7 ERE Consulting Group Issue1.0/April 2015 Zone 6 Zone 8 E-60 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Very important/ Important (%) Neutral (%) 92.0 8.0 Very unimport ant/Unim portant (%) 0.0 94.0 [5] 6.0 Very important /Importan t (%) Neutra l (%) Very unimportan t/Unimport ant (%) 92.0 8.0 - 0.0 94.0 [5] 6.0 - Noise Vibration and cracks Dust and air pollution Traffic congestion 97.0 [3] 3.0 0.0 97.0 [3] 3.0 - 98.0 [1] 2.0 0.0 98.0 [1] 2.0 - Safety and security 97.0 [2] 3.0 0.0 97.0 [2] 3.0 - 47.0 48.0 5.0 47.0 48.0 5.0 86.0 14.0 0.0 86.0 14.0 - 79.0 21.0 0.0 79.0 21.0 - 49.0 38.0 13.0 49.0 38.0 13.0 68.0 32.0 0.0 68.0 32.0 - 96.0 [4] 4.0 0.0 96.0 [4] 4.0 - 85.0 15.0 0.0 85.0 15.0 - 82.3 16.2 1.5 82.3 16.2 1.5 Loss of aesthetics/ vista Parking problems near stations Loss of privacy Loss of business income Loss of property values due to close proximity to MRT Line Inadequate parking at stations Inadequate or poor feeder bus services Zones 7& 8 Zone 9 78.9 17.7 Very unimportant/ Unimportant (%) 3.4 Vibration and cracks 83.4 [4] 12.3 4.3 Dust and air pollution 82.3 [5] 13.7 4.0 Traffic congestion 87.7 [2] 9.7 2.6 Safety and security 88.9 [1] 9.4 1.7 Very important/ Important (%) Noise Neutral (%) Loss of aesthetics/ vista 46.6 42.9 10.6 Parking problems near stations 79.4 18.3 2.3 Loss of privacy 71.4 24.3 4.3 Loss of business income Loss of property values due to close proximity to MRT Line Inadequate parking at stations Inadequate or poor feeder bus services Zone 9 50.9 30.3 18.9 61.1 31.1 7.7 86.6 [3] 11.4 2.0 81.1 13.4 5.4 74.9 19.5 5.6 Note: Figures in parenthesis indicate ranking Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-61 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS The perceptions on negative impacts from SSP Line operations are also compared between the group that is near and the other further away, it is observed the group near has a higher proportion (71.4%) that find the impacts important or very important compared to the group that is further away (68.6%) (Table 2-31). However, they share almost similar perceptions on the types of negative impacts from MRT operations. The group that is nearer ranks inadequate parking at stations as a key impact, followed by traffic congestion whereas the group further away ranks traffic congestion as their main concern followed by inadequate parking. For both groups, traffic is a major worry. They share the same perception on safety and security, vibrations and cracks and dust and air pollution. Table 2.31: Perceived Negative Impacts of SSP Line Operations by Proximity to Alignment 20 metre Noise Vibration and cracks 21m-400m Very important/ Important Neutral 74.3 23.1 Very unimportan t/ Unimportan t 2.6 80.6 [4] 16.7 Very important / Important Neutra l Very unimportan t/Unimporta nt 74.7 20.9 4.4 2.6 80.6 [4] 14.8 4.6 Dust and air pollution Traffic congestion 80.6 [5] 16.7 2.6 80.6 [5] 14.8 4.6 84.9 [2] 12.5 2.6 85.5 [1] 11.6 2.9 Safety and security 81.9 [3] 16.0 2.1 83.8 [3] 12.9 3.3 41.0 22.0 23.1 4.4 30.9 12.8 34.4 22.7 34.1 15.4 12.9 3.4 19.7 4.8 22.6 8.8 Loss of aesthetics/ 43.8 39.9 16.3 37.0 vista Parking problems 76.8 20.7 2.5 72.5 near stations Loss of privacy 61.8 30.7 7.5 56.3 Loss of business 50.8 28.8 20.4 42.9 income Loss of property values due to close 55.8 32.5 11.7 50.5 proximity to MRT Line Inadequate parking 86.3 [1] 11.7 1.9 83.6 [2] at stations Inadequate or poor 79.1 17.6 3.2 75.6 feeder bus services Impact Zone 71.4 22.2 6.4 68.6 Note: Figures in parenthesis indicate ranking Source: MRT2 Perception Survey December 2014/February 2015 Respondents also indicated additional concerns they have. They are listed in Table 2-32. Some concerns are repetitive of the earlier stated impacts, for example, concerns over traffic congestion, safety and security aspects, and parking issues. They highlight the intensity of worries they on traffic congestion as a result of the project. ERE Consulting Group Issue1.0/April 2015 E-62 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2.32: Other Perceived Negative Impacts of SSP Line Other Perceived Negative Impacts Number % Increase in foreign workers bring problems to the locals 47 15.1 Severe traffic congestion 35 11.2 Safety and security aspects when using MRT 30 9.6 Roads in the surrounding area will be damaged 26 8.3 Worry about landslides MRT users will be parking near the premise, customers facing difficulty to park near the premise Accidents at the project site should be avoided, public safety is priority 27 8.7 21 6.7 21 6.7 Dusty conditions will affect health, especially children and elderly 18 5.8 Functioning escalators 11 3.5 Lack of facilities for the elderly and the disabled 8 2.6 Roads will be damaged, the impact will be too late to work/office 8 2.6 Cracks to the house during construction 7 2.2 Make sure pedestrian walkways are not disturbed 7 2.2 Control of noise that cannot be solved 7 2.2 Reasonable compensation 7 2.2 Project delay 6 1.9 Thefts of cars and motorcycles will be increased 6 1.9 Worried green area for recreational activities will be undertaken for this project 6 1.9 Safety of children and property if the house adjacent to the station 5 1.6 Worry roads will be closed, customers cannot come to the shop 4 1.3 Heavy vehicles will be parking around the residences 3 1.0 Add more lighting in the pedestrian area and parking area Impact Zone 2 0.6 312 100.0 Source: MRT2 Perception Survey December 2014/February 2015 2.4.4 Perceived Proximity to Alignment and Stations An analysis of how people perceive their proximity to the alignment and its structures and stations is undertaken. During public engagement, some people raised concerns that they do not want to be near the alignment and its structures or they do not want to be near stations. From the public engagement, the underlying reason is the fear of acquisition. However, beyond acquisition, some have mentioned that having viaducts outside of their premises is not good for business or the spiritual welfare of residents. This analysis aims to quantify the perception of being in close proximity to the alignment and stations. Generally respondents do not want the alignment, its structures and stations to be close to them (Table 2-33). The further the alignment and its structures including stations are from someone’s premise, the more acceptable would be. Within a 10metre corridor from the both alignment and stations, many people find unacceptable - 65.7% do not want to be near the alignment and 63.4% do not want to be near stations. As the distance increases from both alignment and stations, the level of ERE Consulting Group Issue1.0/April 2015 E-63 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS acceptability improves. If these structures are more than 100m away, the level of acceptability improves to 80.4% for alignment and 82% for stations as opposed for 3.5% who objects to alignment and 3.7% who objects to station. Table 2-33 : Overall Perceptions on Proximity to Alignment and Stations Proximity to Alignment/Structure Proximity to Station Highly/ Acceptable (%) Neutral (%) Totally Unacceptable/ Unacceptable (%) Highly /Acceptable (%) Neutral (%) Totally Unacceptable/ Unacceptable (%) Within 10m 15.5 18.8 65.7 27.3 9.3 63.4 11m-50m 21.8 19.7 58.5 32.1 13.2 54.7 51m-100m 44.9 23.9 31.2 50.5 23.4 26.1 > 100m 80.4 16.1 3.5 82.0 14.3 3.7 Source: MRT2 Perception Survey December 2014/February 2015 When perceptions of the group nearer to the alignment and that further away are compared, it shows both groups would not accept at all if the alignment and stations fall within 10m from them (Table 2-34). The proportions are relatively higher for the group that is near (67.1% for alignment and 64.3% for stations compared to 64.5% for alignment and 62.6% for stations). As the distance increases, the level of acceptability improves for both groups. At more than 100m away, 79.3% of the near group accepts having the alignment and 80.0% accepts the stations; in the case of the group further away, it is observed that 81.3% accepts the alignment and 82.9% accepts the station. In both situations, the level of acceptability is higher for the group that is further away compared to the group that is within 20m from the alignment and stations. Table 2-13 : Perceptions on Proximity to Alignment and Stations by Proximity to Alignment Proximity to Alignment - Within 20m (%) Within 10m 11m50m 51m100m > 100m Proximity to MRT Stations - Within 20m (%) Highly/ Acceptable Neutral Totally Unacceptable/ Unacceptable Highly/ Acceptable Neutral Totally Unacceptable/ Unacceptable 15.1 17.8 67.1 25.1 10.6 64.3 22.8 17.5 59.8 31.6 13.4 55.1 43.2 22.9 33.9 50.1 22.5 27.5 79.3 16.4 4.3 80.9 14.5 4.6 ERE Consulting Group Issue1.0/April 2015 E-64 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Proximity to Alignment -21m-400m (%) Within 10m 11m50m 51m100m > 100m Proximity to MRT Stations- 21m-400m (%) Highly/ Acceptable Neutral Totally Unacceptable/ Unacceptable Highly/ Acceptable Neutral Totally Unacceptable/ Unacceptable 15.9 19.7 64.5 29.2 8.2 62.6 21.0 21.6 57.4 32.5 13.1 54.5 46.3 24.8 28.9 50.8 24.2 25.0 81.3 15.8 2.9 82.9 14.0 3.1 Source: MRT2 Perception Survey December 2014/February 2015 2.4.5 Overall Assessment of Perceived Impacts from MRT Respondents were asked to indicate their level of agreement with nine positive statements on MRT development. The aim is to obtain an overview of respondents’ attitude and general perception of the MRT. The level of acceptability could indicate the extent of positive perception the public has of the MRT and their support for MRT despite their concerns and the fears over the negative impacts during construction and after completion of the development. From Table 2-35, it is observed that the level of acceptability of the MRT is still relatively strong at 73.3%. Compared to the earlier support of 89%, it has dropped but it continues to shows that people in general thinks the MRT is beneficial. Most respondents believe the negative aspects could be managed and mitigated such as traffic congestion (93.7%), security risks (90.7%), noise, dust and air pollution (82.3%), and noise, dust, and vibrations (71.5%). They also have expectations on the provision of park and ride facilities with 96.5% indicating that all MRT stations must have such facilities. There are, however, four aspects that are not highly acceptable such as: • Acquisition of land and properties even if compensation could be good (56.1%); • Proximity of station to premise (53.1%), • Proximity of alignment (57.2%), • Construction of alignment below their premises (58.1%) These aspects remain relatively sensitive and should be taken into consideration during the design and planning of the MRT route. ERE Consulting Group Issue1.0/April 2015 E-65 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-145: Perceptions on Positive Perception Statements on MRT Strongly/ Disagree (%) Highly/ Agree (%) 43.9 56.1 42.8 57.2 I don’t mind if the station is close to my premise 46.9 53.1 I think the noise, dust and vibrations from MRT will be tolerable 28.5 71.5 41.9 58.1 17.7 3.5 82.3 96.5 6.1 93.9 9.3 26.7 90.7 73.3 I don’t mind acquisition of my land or property if compensation is good I don’t mind if the alignment comes close to my premise provided the mitigating measures are effective I don’t mind if the alignment passes below my premise provided safety measures are in place I think the dust and air pollution will be minimal I think park and ride facilities MUST be provided at all stations I think traffic congestion will be reduced after the MRT is operational I think the security risk in my neighbourhood from MRT is minimal Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 2.5 PERCEPTIONS ON PROPOSED MITIGATING ACTIONS Adopting appropriate and effective mitigating actions for the SSP Line development are important (1) to reduce concerns the public have over its construction and operations; (2) to raise the public awareness that would enable them to make informed judgments; and (3) to share information in a timely and transparent manner that would enable the public to be more informed on the MRT and its impacts on them. 2.5.1 Perceptions on Effectiveness of Existing Mitigating Actions From Table 2-36 it is observed that the public places considerable emphasis on various mitigating actions that they perceive could be effective in dispelling their concerns. There is a general consensus that most of the proposed mitigating actions are relatively effective. The five actions that they view as being most effective are: • Feeder bus service to and from station (71.5%) • Safety and security measures (70.9%) • Traffic management plan (65.6%) • Noise buffering equipment (62.0%) • Physical barriers to protect privacy (61.0%) ERE Consulting Group Issue1.0/April 2015 E-66 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-15: Effectiveness of Existing Mitigating Actions Ranking of Effectiveness of Actions Effective (%) Impact Zone Not Effective (%) Don't know (%) Feeder bus service to and from station Safety and security measures 1 71.5 6.4 22.1 2 70.9 10.9 18.1 Traffic management plans 3 65.6 15.5 18.9 Noise buffering equipment 4 62.0 17.7 20.3 Physical barriers to protect privacy 5 61.0 14.0 25.0 Construction barriers/hoardings Compensation for property acquired Preventive measures on vibrations and cracks Public engagement 6 59.6 17.6 22.8 7 58.9 8.9 32.2 8 57.7 19.0 23.3 9 57.3 13.3 29.4 Dust control measures 10 53.3 23.2 23.5 Relocation assistance Water pollution control 11 12 52.7 52.5 11.5 20.3 35.8 27.1 60.3 14.9 24.9 Impact Zone Source: MRT2 Perception Survey December 2014/February 2015 Table 2-37 shows the views on the efficacy of mitigating actions between the group that is near to the alignment and the one that is further away. About 62% of the group further away believes available mitigating actions are effective compared to 59% of the group nearer to the alignment, indicating marginal differences in opinions between them. ERE Consulting Group Issue1.0/April 2015 E-67 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 2-37: Effectiveness of Mitigating Actions by Proximity to Alignment 20 metre Not Effective Effective (%) (%) Public engagement Noise buffering equipment Preventive measures on vibrations and cracks Construction barriers/hoardings Traffic management plans Safety and security measures Dust control measures Water pollution control Compensation for property acquired Relocation assistance Physical barriers to protect privacy Feeder bus service to and from station Impact Zone Don't know (%) 21m-400m Not Effective Effective (%) (%) Don't know (%) 54.8 59.8 13.1 16.7 32.2 23.5 59.5 63.9 13.4 18.4 27.1 17.7 57.0 18.1 25.0 58.2 19.8 22.0 58.1 18.4 23.5 60.8 17.0 22.2 66.2 68.7 50.7 50.5 14.2 11.5 21.0 17.3 19.5 19.8 28.3 32.2 65.1 72.8 55.4 54.2 16.6 10.5 25.0 22.8 18.3 16.7 19.5 23.0 55.5 10.7 33.8 61.8 7.3 30.9 50.1 12.8 37.2 54.9 10.4 34.7 58.9 16.0 25.1 62.8 12.3 24.9 71.5 5.7 22.8 71.6 7.0 21.5 58.5 14.6 26.9 61.7 15.0 23.2 Source: MRT2 Perception Survey December 2014/February 2015 Some of the reasons given as to why they think the mitigating actions are not effective comprise the following • Accidents on site which are caused by negligence • Traffic management is poor because traffic controllers are not trained • Monitoring is weak and inconsistent • Dust and noise control measures are usually not effective • Relocation assistance will not solve residents’ problems when they have to relocate • Sound barrier is not effective, especially for those in high-rise buildings • The equipment used to prevent noise and dust does not work • Feeder buses aggravate traffic congestion rather than relieve it • Barriers used during construction are fragile and easily displaced. 2.5.2 Suggested Mitigating Actions during Construction and Operations To address their concerns during construction and even after completion of construction, respondents have suggested some mitigating actions which they perceive could help address their concerns. They have identified a set of three (3) mitigating measures each for construction and operations. These are combined and the results given in Table 2-38 and Table 2-39. Some respondents have made ERE Consulting Group Issue1.0/April 2015 E-68 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS additional suggestions (Table 2-40) that continue to reflect their concerns over construction and safety. During construction, the proposed actions are targeted at two major areas of concern, i.e. traffic congestion through actions on traffic management (21.3%); and on safety and security through actions on site and construction management (39.6%); safety and risk management (20.2%), and management of foreign workers (8.7%). Safety and security of construction site stands out as a key action area with almost 69% of feedback on mitigating actions direct at this area of concern. Table 2-38: Suggested Mitigating Actions during Construction Tota l % 20 m % 21m400 m % 47 43 8.9 8.1 30 20 12.6 8.4 17 23 5.8 7.9 16 3.0 9 3.8 7 2.4 7 1.3 2 0.8 5 1.7 113 21.3 61 25.6 52 17. 8 Optimise the management of noise pollution 54 10.2 24 10.1 30 Construction works preferably at night Ensure drainage system is good to avoid flooding Control occurrence of cement spill on public road Reduce vibration Avoid pools of stagnant water which would breed mosquito breeding and cause health issues Repairs immediately if roads are damaged Accelerate the construction period Provide a generator for emergency purposes (utilities disruptions) Create Zebra crossing for people to cross 47 8.9 19 8.0 28 10. 3 9.6 39 7.4 20 8.4 19 6.5 16 3.0 8 3.4 8 2.7 14 2.6 8 3.4 6 2.1 7 1.3 4 1.7 3 1.0 8 8 1.5 1.5 2 3 0.8 1.3 6 5 2.1 1.7 4 0.8 1 0.4 3 1.0 13 2.5 3 1.3 10 Subtotal 210 39.6 92 38.7 118 3.4 40. 4 49 9.2 14 5.9 35 12. 0 44 8.3 25 10.5 19 6.5 14 2.6 5 2.1 9 3.1 Proposed Actions during Construction Traffic Management Work with Police to manage traffic congestion Traffic management needs to be more efficient Create lanes for lorry only (construction vehicle) Create a special parking area for heavy vehicles (construction vehicles) Subtotal Site and Construction Management Safety and Risk Management Authorities should monitor in terms of safety and pollution level at least once a week Just follow the S.O.P –this way accidents can be reduced Use the latest technology to reduce risk on construction sites ERE Consulting Group Issue1.0/April 2015 E-69 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Subtotal Management of Foreign Workers Placement of foreign workers in an area away from residential areas Must send back foreign workers upon completion of their work Subtotal Communications Plan Signboard in various languages Establish One stop centre/ hotline Subtotal Other- Find an alternative route Impact Zone 107 20.2 44 18.5 63 21. 6 24 4.5 11 4.6 13 4.5 22 4.2 6 2.5 16 5.5 46 8.7 17 29 9.9 44 4 48 6 530 8.3 0.8 9.1 1.1 100 16 4 20 4 238 7.1 6.7 1.7 8.4 1.7 100 28 0 28 2 292 9.6 0.0 9.6 0.7 100 Source: MRT2 Perception Survey December 2014/February 2015 During operations, the expected mitigating actions are mostly targeted at safety and security measures (53.3%), especially working with the police to ensure public safety and to minimise traffic congestion. Another main area where actions are desired is the provision of social amenities and facilities (22.2%), where the provision of covered pedestrian walkways is emphasised. Table 2-39: Suggested Mitigating Actions during Operations Proposed Actions during Operations Safety and Security Police cooperation is necessary to add to monitoring of congestion and public safety Add more CCTV especially at the project site Add more police forces at each rail station Gated parking area for safety purpose Need regular monitoring by the authorities Subtotal Provision of Parking Facilities Provide parking areas for rail far from shops Increase parking space at station Subtotal Environmental Management Reduce noise pollution Use the latest technology to reduce risk during operations Make sure station locations are far from shops Subtotal Provision of Social Amenities and Facilities Provide covered pedestrian walkways Add more coach for ladies/ elderly/ disabled ERE Consulting Group Issue1.0/April 2015 Total % 20 m % 21m400m % 100 28.5 49 32.0 51 25.8 17 23 11 36 187 4.8 6.6 3.1 10.3 53.3 6 7 4 21 87 3.9 4.6 2.6 13.7 56.9 11 16 7 15 100 5.6 8.1 3.5 7.6 50.5 13 33 46 3.7 9.4 13.1 10 13 23 6.5 8.5 15.0 3 20 23 1.5 10.1 11.6 11 3.1 5 3.3 6 3.0 20 5.7 5 3.3 15 7.6 6 1.7 3 2.0 3 1.5 37 10.5 13 8.5 24 12.1 48 16 13.7 4.6 14 10 9.2 6.5 34 6 17.2 3.0 E-70 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS and students Need additional coaches so more passengers can use Provide comfortable waiting area Subtotal Other-find an alternative route 5 1.4 2 1.3 3 1.5 9 78 3 2.6 22.2 0.9 3 29 1 6 49 2 3.0 24.7 1.0 Impact Zone 351 100.0 153 2.0 19.0 0.7 100. 0 198 100 Table 2-40: Additional Proposed Mitigating Actions Additional Proposed Mitigating Actions Actions on Construction Aspects Ensure strict control in the construction area – for safety purpose Doing construction in an area that is covered, enclosed and protected Need to use more advanced technology to address pollution problems Do not work during public holidays or weekends There should be a contingency plan to address problems that arise Control of dust and noise pollution must be prioritised The drainage system must be in good condition Road barriers should be more durable Immediately repair roads damaged by construction activities Provide masks for all residents Actions on Route Design Create a special route to the station so that it is faster for users MRT Project should be moved from our area Impact Zone Respondents % 73 54.9 10 7.5 9 6.8 8 60 6 4.5 4 3 4 3.0 23 3.0 1 0.8 1 0.8 9 5 133 6.8 3.8 100.0 Source: MRT2 Perception Survey December 2014/February 2015 2.5.3 Preferred Communications Media of respondents The survey findings indicate a low level of awareness of the SSP Line. They also show that the public does not know much about the project. Reaching out to them on the MRT is important for them to have sufficient information to make informed decision and to provide important feedback on the proposed development. Table 241 shows what could be the medium to reach out to the public, especially those in the impact zone and in the various survey zones. According to the respondents, the 5 best ways to reach out to them are (1) pamphlets and brochures. (2) Short message service (SMS). (3) Mail drops, (4) public notice boards, and (5) residents’ associations. The next best 5 communication types of media could include public exhibitions and road shows, Facebook, MRT Info Centre and the MRT Corporation website and public dialogues and engagements. ERE Consulting Group Issue1.0/April 2015 E-71 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Zone 1 (%) Zone 2 (%) Zone 3 (%) Zone 4 (%) Zone 9 (%) Zone 10 (%) Zone 11 (%) Zone 7 (%) Zone 8 (%) Total (%) Rank Table 2-41: Preferred Communications Media by Survey Zone Pamphlets and brochures 10.8 11.3 13.8 10.6 18.0 11.2 15.7 15.4 12.0 12.6 1 SMS 14.8 10.6 10.9 11.6 3.1 7.9 3.7 11.8 7.5 9.1 2 Mail drops 7.0 8.1 9.5 12.1 5.8 8.7 11.6 14.7 8.4 9.1 3 Public notice boards 6.3 7.7 8.0 8.5 4.8 11.8 11.8 10.2 9.8 8.9 4 Residents' Associations 4.9 9.7 7.7 6.6 12.7 10.7 10.4 12.3 8.9 9.0 5 Public exhibitions and road shows 4.9 5.1 7.4 6.5 2.5 8.4 11.2 8.4 7.0 6.7 6 Social Media-Facebook 7.1 6.7 4.9 3.2 6.2 6.2 3.9 3.1 7.7 6.0 7 MRT Info Centre 4.3 6.2 5.2 3.7 0.2 0.5 0.8 1.0 4.0 3.2 8 Public dialogues and engagements 3.9 4.2 3.7 6.6 8.5 5.3 6.5 7.1 5.1 5.5 9 MRT Corp Website 4.2 4.3 5.2 5.1 0.4 0.8 1.4 1.3 4.6 3.4 10 Kiosks at shopping malls 5.3 3.4 4.6 4.9 6.4 1.6 2.9 1.3 3.6 3.8 11 Email 6.0 3.6 6.0 3.4 5.2 2.6 1.6 1.8 4.2 3.9 12 Mainstream Media -Harian Metro 3.6 3.4 0.3 2.2 3.9 4.4 2.7 3.1 3.0 3.1 13 Television 4.5 3.1 0.9 2.8 1.5 0.3 2.0 0.5 2.1 2.2 14 Mainstream Media -The Star 1.8 2.3 3.4 1.8 2.1 3.1 1.0 1.0 2.2 2.1 15 Mainstream Media-Berita Harian 2.1 1.9 4.3 2.1 0.2 0.8 0.4 2.4 1.4 1.6 19 Hotline 1.4 1.9 2.3 2.4 0.4 0.2 - 0.5 1.5 1.3 16 Mainstream Media-Sin Chew Jit Poh/Nanyang Siang Pau 1.4 1.7 - 0.9 2.7 2.0 3.3 1.3 1.3 1.6 18 Mainstream Media -New Straits Times 1.8 1.6 - 0.9 7.1 2.3 3.5 0.5 1.2 2.0 20 Communication Media ERE Consulting Group Issue1.0/April 2015 E-72 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Communication Media Zone 1 (%) Zone 2 (%) Zone 3 (%) Zone 4 (%) Zone 9 (%) Zone 10 (%) Zone 11 (%) Zone 7 (%) Zone 8 (%) Total (%) Rank Table 2-41: Preferred Communications Media by Survey Zone (%) (cont’d) Mobile Info Trucks 0.8 1.3 0.6 1.2 2.1 0.8 2.4 - 1.8 1.3 17 Mainstream Media -Sinar Harian/ Kosmo 0.8 1.1 - 1.0 0.4 2.1 - 0.5 0.5 0.8 22 Social Media-WhatsApp 0.4 0.1 - 1.2 0.4 3.8 1.4 1.0 1.1 1.1 21 Mainstream Media -Utusan Malaysia 0.7 0.1 0.3 0.3 4.6 1.3 0.6 0.3 0.1 0.8 23 Mainstream Media -Nanban/ Tamil Nesan 0.7 0.3 - 0.3 0.2 1.0 0.4 0.3 0.6 0.5 24 Social Media-Tweeter - 0.3 0.6 0.3 0.6 1.8 0.6 - 0.3 0.5 25 Radio.fm - - 0.6 - - 0.3 - - 0.1 0.1 26 Social Media-Instagram 0.3 - - - - - - - - 0.0 27 Total 100 100 100 100 100 100 100 100 100 100 Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-73 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS In reaching out to the different groups of respondents, there are variations in their choices of preferred communications media (Table 2-41). The residents and commercial operators stated pick pamphlets and brochures as their top choice but on the second rank choice, residents prefer the residents’ associations whereas commercial operators prefer mail drops. Industries, on the other hand, prefer mail drops, followed by pamphlets and brochures. Short Message Service (SMS) appears popular with all three groups - residents and industrialists rank it in third place and the commercial operators place it at fourth rank. Apart from the key media identified, other media that could potentially be useful include public notice boards, public exhibitions and road shows, Facebook, public dialogues and engagements especially for residents, and mainstream media such as newspapers. Table 2-42: Preferred Communications Media by Respondents Residents (%) Commercial (%) Industry (%) Pamphlets and brochures 11.9 14.8 14.1 SMS 9.0 9.1 9.9 Mail drops 8.5 10.0 14.5 Public notice boards 8.8 9.3 7.3 Residents' Associations 11.2 3.4 3.8 Public exhibitions and road shows 7.1 5.9 4.6 Social Media-Facebook 6.2 5.5 4.6 MRT Info Centre 3.0 4.3 1.5 Public dialogues and engagements 6.2 3.6 3.4 Communication Media MRT Corp Website 3.2 3.9 3.4 Kiosks at shopping malls 3.6 4.9 1.5 Email 3.4 5.3 5.7 Mainstream Media -Harian Metro 3.5 2.4 0.8 Television 2.4 1.6 2.7 Mainstream Media -The Star 1.8 2.9 3.1 Mainstream Media-Berita Harian 1.0 3.0 3.8 Hotline Mainstream Media-Sin Chew Jit Poh/Nanyang Siang Pau Mainstream Media -New Straits Times 1.2 1.6 0.4 1.1 2.4 4.6 2.3 1.1 0.4 Mobile Info Trucks 1.1 1.4 5.0 Mainstream Media -Sinar Harian/ Kosmo 0.7 0.9 1.9 Social Media-WhatsApp 1.1 1.0 0.4 Mainstream Media -Utusan Malaysia 0.8 0.6 0.8 Mainstream Media -Nanban/ Tamil Nesan 0.6 0.3 - Social Media-Tweeter 0.3 0.7 1.9 Radio.fm 0.1 0.1 - Social Media-Instagram 0.0 - - 100.0 100.0 100.0 Total Source: MRT2 Perception Survey December 2014/February 2015 ERE Consulting Group Issue1.0/April 2015 E-74 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 2.6 SUMMARY OF PERCEPTION SURVEY FINDINGS 1. The perception survey covered residential, commercial and industrial groups within the 400 impact zone from each side of the proposed SSP Line alignment. The survey also covered those who supposedly stay near to the proposed alignment (within 20m corridor) and outside of it. There are 9 survey zones to cover the entire 52km length of the SSP Line. The zones stretch from Damansara Damai into Sri Damansara and Kepong/Jinjang to Jalan Ipoh and Jalan Tun Razak, Jalan Raja Muda Abdul Aziz to KLCC West, Jalan Binjai and to the proposed Tun Razak Exchange before it enters the industrial area of Jalan Chan Sow Lin and the proposed Bandar Malaysia and crossing the East West Link into Kuchai Lama, Sg Besi, Serdang Raya, Seri Kembangan, UPM, Taman Equine, Taman Putra Permai into Cyberjaya and eventually ends in Putrajaya Sentral. A total of 1,500 respondents were interviewed. 2. The average age of those interviewed is 37 years with a median age of 39 years. Most are educated; the majority have completed secondary education and hold certificates or diplomas or degrees. Around 80% are employed; of which two thirds are employees and the balance are self-employed. The mean monthly household income is estimated at RM5,300 but the median is found to be lower at RM3,500. It is observed that about 17% of the respondents have household income of RM2,000 or less a month. This group is also expected to turn to public transport if it is affordable and efficient compared to using their own motor vehicles. For this group, a main competitor would be motorcycles. At this point in time, cars and motorcycles are the most popular mode of transport and are used mainly in people’s daily travels such as to work, to fetch their children around, and to shop. The use of public transport, comprising bus, taxi, KTMB, LRT and monorail makes up about 7% of their use and even then, public transport is often used occasionally rather than on a regular, daily basis. Those who use public transport are generally satisfied, especially with the LRT and monorail and to some extent, KTMB but for now, they appear to rely more on their automobiles and motorcycles to move around. 3. The distribution between tenanted and owner-occupied premises is relatively equal, with a slightly higher proportion of tenanted premises. Among residential premises, more than half are owner-occupied but among commercial premises, more than three-quarters are tenanted. This poses an issue among commercial operators who, during public engagements, are worried that they would not be involved in any negotiations over acquisition of land should the alignment affects them directly. It explains also that many of them object to any possible acquisition. Another dimension that lends weight to their concerns is that most of them have been staying or operating in their premises for a considerable length of time. On the average, they have been where they are for 10 years. Twelve percent have been staying there for 20 years and there are some who have been in their premises for more than 30 years. Although the survey findings did not show considerable worries over acquisition, during stakeholders’ engagements fears over such a possibility are quite obvious. ERE Consulting Group Issue1.0/April 2015 E-75 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Such fears are also fuelled by a lack of knowledge, information and understanding on how the Land Acquisition Act works and impacts on them during such a development. Some participants at the stakeholders engagements raise questions on (1) how their propriety rights could be protected in the face of the Land Acquisition Act (2) whether at the stage of the Railway Scheme, it would be too late to object, (3) how does the compensation arrangement works if they are affected, and (4) what are the tenants’ rights in the entire process of acquisition and relocation. These gaps in their knowledge and information generate fears and misconceptions on this aspect of social impact, i.e. land/property acquisition and the immediate response for some is to object to the SSP Line coming into their areas 4. Respondents were asked to assess their level of satisfaction with their neighbourhood. The aim is to find out if there is any underlying reason that could prompt them to accept the development of the MRT within their neighbourhood or in close proximity to them and relocation, should it happen. The overall feedback is the majority are satisfied with their neighbourhoods. They were asked to check against seven parameters that are believed to be important for a neighbourhood to be considered good. The seven are (1) overall neighbourhood, (2) location, (3) access to public transportation, (4) access to major roads or highways, (5) safety and security of their neighbourhoods, (6) cleanliness of their neighbourhoods, and (7) community cohesiveness. Most people are satisfied with the location of neighbourhood (88%), access major roads and highways (86%) and their overall neighbourhoods (82%). Aspects that they ranked as medium include community cohesiveness (76%) and cleanliness of neighbourhood (74%). Those that scored low are access to public transportation (68%) and safety and security (67%). The overall satisfaction score is relatively good at about 77%. 5. Overall, the level of awareness on the MRT is observed to be low. Only about half of respondents in the impact zone have over the past 6 months read or heard about the MRT. Across the survey zones, the level of awareness varies. In some zones, the level of awareness is relatively poor, e.g. in Seri Kembangan, slightly more than a third have read or heard of the MRT. In Kepong/Jinjang, the proportion is observed at 40% -still relatively low. When asked whether they have visited any website to read about MRT or MRT2, the response is poor with 27.3% acknowledging that they did. Among those who indicated that they have heard and are aware, two-thirds said that they know a little about the MRT. There are gaps in information and awareness and this could affect their attitude and responses to the project and how it could impact them. This knowledge is also reflected at stakeholders’ engagement where the key interest is to find out the whether the alignment affects them directly and if it does not, the level of interest is reduced. 6. Despite gaps in knowledge, when shown the show card depicting the broad alignment, the majority of respondents (89%) support having an MRT. A small proportion of 4.4% did not. Those who did not probably worried about any ERE Consulting Group Issue1.0/April 2015 E-76 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS direct impacts on them. When a comparison is made between the group that is near and that further away, support for the SSP Line remains strong; with 88% of the former and 90% of the latter saying they would support the proposed development. It is possible that most people believe that they and their families would not be directly and adversely affected by having the SSP Line. This is apparent when less than a fifth of the respondents think that they could be affected by the project. This positive perception permeates all through the survey zones and between the groups that are near and far, thus, explaining why they would support the MRT development. Among those who perceive they could be impacted upon, the main fears are over traffic congestion and noise. 7. Positive impacts are based on perceptions. Nine benefits commonly identified with mass public transportation are put forward to the respondents to rank in order of importance. The more generic benefits that are usually associated with public transport include (a) savings in travel expenses; (b) savings in travel time; (c) quick and convenient mode of transport; and (d) reduction in traffic congestion. These four are easily agreed by the respondents. They are identified in order of importance as follows (1) Reduction in travel time, (2) quick and convenient mode of transport; (3) savings in travel expenses; and (4) reduction in traffic congestion. 8. Perceived negative impacts usually occur during construction although the public do have some concerns over operations of the rail transport. The negative impacts during construction and operations are listed and respondents asked to rank them in terms of importance to them. On the whole, 65% believe the negative impacts are important to them during construction. Top of the perceived negative impact during construction is safety and security (90.3%). This perception could be influenced by recent incidents on worksites of existing construction. The second most important negative impact is traffic congestion (88.7%). Again, this perception could be influenced by experiences with ongoing existing construction works on the LRT and MRT. Others in terms of their importance are dust and air pollution (84.3%), vibrations and cracks (83.1%), and noise (74.8%). The last three impacts are usually associated with the environment and they are accorded lower significance compared to safety and security and traffic congestion. It is also interesting to note that people are less concerned over the aesthetics or damage to the vista as a result of an overhead MRT construction, and loss of business income. The last could be due to an overwhelming presence of residents in the sample. This may not be true when discussing with commercial operators during stakeholders engagements. Quite a number of commercial operators, when met, do express concerns that their business could be adversely impacted during construction. ERE Consulting Group Issue1.0/April 2015 E-77 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 9. Perceptions on impacts during operations of the MRT2 are also explored. The five major impacts identified as important to respondents during MRT operations are (1) inadequate parking at stations (84.9%); (2) safety and security (82.9%); and (3) vibration and cracks (80.6%); (4) dust and air pollution (80.6%), and (5) inadequate or poor feeder bus services. Both vibrations and cracks and dust and air pollution have equal scores. The two most important perceived negative impacts are linked to MRT operations which reflect gaps in respondents’ knowledge on vital information such as availability of car parking and safety and security features of the rail transport. The lack of information can cause undue psychological fears over the rail operations when it should not. The identification of over traffic congestion as a key negative impact is an irony because the MRT is address traffic congestion when it is ready and operational and yet people perceive that it would cause traffic congestion. 10. Perceptions of respondents on proximity to the MRT alignment and stations were explored to gauge their acceptability to having the MRT in close proximity. The overall response is a rejection of the alignment or stations being close to them. Up to 50m distance, the level of rejection occurs among two-thirds of respondents. As the distance increases, the level of acceptability improves. At more than 100m away, 80% of respondents find it acceptable. During stakeholders’ engagement, reasons for objecting to proximity include possible acquisition, viaducts affecting their premises and hence, their luck, haphazard parking near stations, lack of customer parking and traffic congestion around stations. 11. The earlier analyses have looked at overall support for MRT combined with perceived positive and negative impacts without yielding an overall acceptability of MRT among the respondents. In an attempt to obtain an overall gauge, respondents were asked to indicate their acceptance of a set of positive statements on the MRT. The implications of these statements are to that many of the issues related to the MRT can eventually be resolved through proper mitigating actions. The result shows that a high level of acceptance to these statements (73.3%) against 26.7% who disagreed/strong disagreed, suggesting that despite perceived concerns and worries, there is a relatively strong support for the MRT. For an infrastructure of this nature, it is usual for the DEIA study to recommend an environmental management plan and traffic management plan to address the concerns of the public. The general consensus among respondents is most of the proposed mitigating actions are relatively effective, especially those that cover (1) provision of feeder bus service to and from station (71.5%(; (2) safety and security measures (70.9%); (3) traffic management plan (65.6%); (4) noise buffering equipment (62.0%); and (5) physical barriers to protect privacy (61.0%). These responses show a high level of trust among the public that such actions would work even though at this point in time, there is no example of an operational MRT for them to base their opinions. However, despite this positive feedback, it must be reminded that on the average, around 30% -40% of respondents have a different view. There could be reasons. For example, during some ERE Consulting Group Issue1.0/April 2015 E-78 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS stakeholders’ engagement, there is negative feedback on noise and vibrations. Participants from PPR Raya Permai and Pangsapuri Permai, including the police personnel from Sg Besi Station indicated that the nearby LRT station and its operations are noisy and disturbing to some of them. Some from PPR Laksamana Peel indicated that the construction activities on the SBK Line near to them are noisy and caused discomfort to some residents. 12. The respondents have suggested some mitigating actions to be taken during construction and operations. The proposed actions appear to address directly their concerns. The proposed actions during construction are directed at (1) traffic management where they believe that it should be done jointly with the police (an action that the police at Sg Besi station has also recommended) as well as the management of movements and parking of construction vehicles; (2) site and construction management, much of which are aimed at management of noise, vibrations, damages to roads, utilities, maintenance of drainage and cleanliness of site, languages of signboards, and safety measures. During operations, the expected mitigating actions are mostly targeted at safety and security measures (53.3%), especially working with the police to ensure public safety and to minimise traffic congestion. Another main area where actions are desired is the provision of social amenities and facilities (22.2%), where the provision of covered pedestrian walkways is emphasised. 13. In earlier observations, information and knowledge gaps are identified and have to be addressed. The respondents are asked to indicate how best to reach out to them. This is important for SSP Line when it moves into operational stage and wants to provide information to the public. The general feedback is people rely most on the distribution of pamphlets and leaflets, short message service (SMS), mail drops, public notice boards, and residents’ associations. Although there are similarities in choices of communication modes, there are also variations across types of respondents. Residents and commercial operators pick pamphlets and brochures as their top choice but on their second rank choice, residents prefer the residents’ associations whereas commercial operators prefer mail drops Industries, on the other hand, prefer mail drops, followed by pamphlets and brochures. In selecting their top choice, all groups seem to prefer a less personal touch in communicating with them. Short Message Service (SMS) appears popular with all three groups. ERE Consulting Group Issue1.0/April 2015 E-79 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 3. FEEDBACK FROM STAKEHOLDERS’ ENGAGEMENT Stakeholders’ engagement is undertaken to complement the findings from the perception survey. They are framed to allow further probing of perceptions, especially from groups who are close to the proposed alignment and stations. These groups may enjoy benefits from their proximity to the SSP Line; they may also experience reservations and worries over such proximity, and if so, what actions could be taken to mitigate the adverse impacts, and if possible, to reduce their concerns, enabling them to move on with their lives when the SSP Line is being implemented. This section identifies the various stakeholders along the alignment for engagement and discusses the issues raised from such feedback. 3.1 STAKEHOLDER GROUPS IN THE SSP LINE CORRIDOR The proposed SSP Line stretches over 52km. It is a long alignment, passing through many town centres and residential areas along the fringes of Kuala Lumpur and in the city centre itself. In order to identify stakeholders for engagement, the communities along the SSP Line route are divided into two main social groups, i.e. residential and business/commercial groups. The latter includes business operators, institutions and industrialists. Each group may share similar views on impacts; they also would have differing views, especially on impacts affecting them directly. A further stratification is then taken by subdividing the SSP Line corridor into zones, similar to the zones of the perception survey. This enabled and expedited the targeting of the various residential and business groups for engagement. There are nine zones as summarized in Table 3-1. Stakeholders were identified and approached in various ways through the local authorities, residents associations, KRT or JKP, survey respondents, and site visits. In many instances, personal invitations were extended to invite shopkeepers and commercial operators along the route, especially those near to the alignment to join these engagements. Table 3-1: List of Stakeholder Engagements and Types of Engagement Stakeholder No Social Group Type of En Zone 1 1 Damansara Damai Commercial FGD 2 Sri Damansara – Menjalara Commercial FGD 3 Sri Damansara Community Zone 2 Residential Public Dialogue 4 Metro Prima-Kepong Commercial FGD 5 6 Taman Jinjang Baru Jinjang-Jalan Kepong Residential Commercial FGD FGD Residential FGD Residential FGD Commercial FGD 7 Kg Batu Delima Zone 3 8 9 Pekan Batu PPR/Taman Rainbow/Taman Bamboo Jalan Ipoh ERE Consulting Group Issue1.0/April 2015 E-80 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Zone 4 10 General Hospital Kuala Lumpur Institution Interview 11 12 Istana Budaya Perbadanan Pembangunan Kampong Bharu Institution Institution Interview Interview Institution Commercial Interview FGD 13 Kompleks Kraftangan, Jalan Conlay 14 Ampang Park-Jalan Binjai Zone 5 15 PPR Laksamana Jalan Peel 16 Chan Sow Lin Zone 6 Residential Public Dialogue Commercial//Industrial FGD Commercial//Industrial Commercial/Residential Public Dialogue Interview 17 18 Kuchai Lama Salak Selatan Baru 19 20 Taman Salak Selatan – Taman Naga Emas Kg Malaysia Raya Residential Residential Public Dialogue FGD 21 22 Police Station, Pekan Sg Besi Pekan Sg Besi Institution Commercial Interview Public Dialogue Residential FGD Serdang Raya Serdang Raya Corporate Commercial Interview Public Dialogue 26 Serdang Raya Zone 8 Residential Public Dialogue Residential Residential Public Dialogue 23 PPR Raya Permai – Pangsapuri Permai Zone 7 24 25 27 28 Seri Kembangan North Seri Kembangan South (Taman Equine/ Taman Dato’ Demang/ Taman Pinggiran Putra) Seri Kembangan (Commercial & Industrial) Commercial Interview 30 Putrajaya (Precincts 7, 8 & 9) Residential FGD 31 Perbadanan Putrajaya Institution Interview 32 Cyberview Sdn Bhd Corporation Interview 33 Putrajaya Holdings Corporation Interview 29 Zone 9 FGD Table 3-2 provides the rationale for the selection of stakeholders targeted for engagements. The key criteria for their selection are: (a) their location throughout the various spatial zones covered by the proposed SSP Line; and (b) possible impacts on them from the development of SSP Line, especially the development of its stations. The final selection is a broad mix of different social groups comprising residents, businessmen, private corporations, and institutions. ERE Consulting Group Issue1.0/April 2015 E-81 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Table 3-2: Rationale for Selection of Stakeholders 1 2 3 Zone/Location Damansara Damai Sri Damansara – Menjalara (Residents) Sri Damansara Business Community 4 Metro Prima Kepong 5 Taman Jinjang Baru 6 Jinjang-Jalan Kepong 7 Kg Batu Delima 8 PPR Pekan Batu / Taman Rainbow / Taman Bamboo 9 Jalan Ipoh 10 General Hospital Kuala Lumpur 11 Istana Budaya and Kompleks Kraf ERE Consulting Group Issue1.0/April 2015 Rationale There will be a station proposed in Damansara Damai commercial centre. The focus was on the business community. No major negative impact is anticipated here or on the commercial group. They are consulted to detect issues and for early buy-in. The proposed station at Sri Damansara appears to come close to the businesses here. A station is proposed where Jalan Kuala Selangor meets with MRR2 and the LDP. Some possible impacts on businesses are anticipated. In addition, the alignment enters into a residential area in Sri Damansara. It appears to come close to houses along Jalan Jati/ Persiaran Dagang. It is also likely some commercial enterprises at Persiaran Cemara could be impacted. In view of this, stakeholders’’ views were sought. Target groups are business operators, institutions and residents from this area. A station is designated at Metro Prima where there are considerable commercial activities. The target group comprises business and food court operators along Jalan Kepong, and especially in the Metro Prima area. This residential group is along Jalan Kepong. It is a part of a huge residential community in Kepong. The engagement was carried out to seek their views on possible impacts of the SSP Line in Kepong. A station is proposed towards the part of Jalan Kepong where it is near to Jinjang. There are many business operators at this stretch. The proposed station is close to the office of the Selangor Omnibus Company. This is likely to be a hot spot where acquisition may occur. They were identified for engagement. A station is proposed opposite Kg Batu Delima, a traditional village. It also includes a Park & Ride facility. There could be impacts from the SSP Line on the traditional village. There is likely to be opposition to the alignment passing through the village taking into consideration aspects related to culture and heritage. The area around the proposed station at Pekan Batu is densely populated. Access roads into this area are narrow and congested. The proposed station is to be connected to KTMB Line. The public engagement targeted residents from PPR Pekan Batu and its surrounding areas including those from Jalan Ipoh such as the resident committees of Taman Rainbow and Taman Bamboo. At Jalan Ipoh, the SSP Line will go underground. It is to accommodate the designed north portal. Site visits indicated that the area around Batu Kentonmen and this end of Jalan Ipoh are likely to be impacted, possibly through acquisition of properties. The engagement was to focus on the business community here. Hospitals are sensitive to noise and vibrations during construction. The proposed underground station for HKL is to be located across Jalan Tun Razak at Istana Budaya. Proximity to a MRT station may be important to the hospital. The underground section may run below the hospital. Engagement is needed. The proposed SSP Line has identified stations that are very close to these two premier cultural institutions in the country. The stations are to be located in front of these institutions. They could be affected by such development and engagements with them would provide insights on their views on SSP Line. E-82 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 12 Kampong Bharu 13 Ampang Park – Jalan Binjai 14 PPR Laksamana 15 Chan Sow Lin 16 Bandar Malaysia 17 Kuchai Lama and Salak Selatan Baru 18 Taman Salak Selatan and Taman Naga Emas ERE Consulting Group Issue1.0/April 2015 Kampong Bharu is a traditional village located right in the heart of Kuala Lumpur city. It is earmarked for redevelopment under the management of Perbadanan Pembangunan Kampong Bharu (PPKB). PPKB was identified for engagement to obtain early feedback. PPKB is earmarked here as the voice of the village community at this point in time. This underground segment stretches from Ampang Park towards Kuala Lumpur City Centre (KLCC). It is a commercial area comprising office space, shopping complex, hotels, and high-end residential apartments. Ampang Park, in particular, is a key focus as a station is proposed here to integrate with Kelana Jaya LRT Line. The engagement earmarked the management of Ampang Park and those of nearby buildings for feedback and discussion. The underground segment continues to this area where there are a large number of residential apartments, institutions and commercial centres operating. This is also an area where the stakeholders are experiencing the impacts of the ongoing construction of SBK Line. The residents here may not enjoy direct benefits as they are located between TRX and Chan Sow Lin stations but they have a choice in using SSP Line. The engagement aims to provide them with information and to obtain feedback which they did not experience during the SBK Line. The proposed SSP Line is to run underground in this busy area which is a hub for industrial and commercial activities. The area has seen urban regeneration taking place. The west is dominated by Fraser’s Park which is a commercial centre. The east continues to be an industrial area which is evolving into an automotive hub. The alignment here provides potential link to an existing LRT station and runs along the SMART tunnel. No negative impacts are anticipated; the engagement is intended for early buy-in and to provide briefing to the commercial and industrial operators here. TUDM Sungai Besi has been planned to be redeveloped into a mixed development as Bandar Malaysia. There would also be a station here for the proposed High Speed Rail. Opposite Bandar Malaysia are industrial, commercial and residential activities sited across Jalan Sungai Besi. The communities that are sandwiched between Jalan Sungai Besi and Lebuhraya Kuala Lumpur – Putrajaya (MEX) are expected to be beneficiaries of the SSP Line. So would the development at Bandar Malaysia which would have 2 stations. The alignment is elevated after Bandar Malaysia. The site where the station is proposed is an industrial area. Some acquisition of industrial properties is expected here. Across BESRAYA, the alignment moves into Salak South New Village and probably goes into an area along Jalan 34, Jalan 35 and Jalan 38. Here, there is a mix of residential houses and commercial activities in semiwooden buildings. From a site visit, it was observed that this area has been cut off from the main village. This is seen as a hot spot in terms of acquisition. An engagement is necessary. This area is identified for engagement as the proposed SSP Line passes through green areas fringed by the residential areas A station is proposed station at Taman Naga Emas. Anticipated issues are access to the proposed station and proximity. Residents around here would require engagement for early feedback. E-83 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 19 Pekan Sungai Besi 20 Serdang Raya 21 Seri Kembangan/ Taman Bukit Serdang/ Taman Universiti (R ) Seri Kembangan (Commercial & Industrial) (C&I) (Selangor Wholesale Market, Farm in the City & Restoran Anjung) Sri Kembangan (S)Taman Equine/Putra Permai (R) 22 23 24 Perbadanan Putrajaya ERE Consulting Group Issue1.0/April 2015 In order for SSP Line to build its station parallel to existing LRT station at Sg Besi, it is highly probable that a few blocks of police barracks including some food stalls running parallel to the barracks have to be acquired. Site visits indicated that the proposed station would be near to night market site where trading is held twice a week. Additionally, this part of the small town is observed to experience severe traffic congestion due to its narrow roads. This could pose difficulty during construction. The target groups for engagement identified include a residential group nearby (Kg Malaysia Raya), and commercial operators in Pekan Sg Besi. As there is a large population across the railway line and the LRT station at PPR Raya Permai and Pangsapuri Permai, they were also included in the stakeholders’ engagement. The Sg Besi Police Station was also earmarked for consultation as they could lose their residential quarters. After Pekan Sg. Besi, the alignment passes through Serdang Raya, through an area lying between Jalan Serdang Raya / Jalan Utama and the Kuala LumpurSeremban Expressway. This area is expected to be impacted due to potential acquisition. Affected businesses range from used-car dealers, hardware shops, a food court, furniture shops and petrol stations. This is a hot spot area and objections to the SSP Line are expectedThe target groups include the landowners, business operators along Jalan Serdang Raya / Jalan Utama and the nearby residential communities. From Serdang Raya, the alignment continues to Jalan Raya Satu in Seri Kembangan. Here, a station is proposed near the fire station. It would move to the industrial area before it crosses over a green space towards Taman Universiti. The SSP Line is anticipated to bring benefits to the area by enhancing its connectivity to Kuala Lumpur and elsewhere. Two groups are identified for engagement. They comprise a residential group from Seri Kembangan and Bukit Serdang and a commercial and industrial group. From Seri Kembangan, the MRT Line 2 is planned to enter Taman Equine and Taman Pinggiran Putra through Jalan Putra Permai. The proposed station is in the commercial centre in Taman Dato’ Demang. The SSP Line is expected to bring positive impacts to the area. The residential community here is targeted for engagement. Perbadanan Putrajaya is the local authority for Putrajaya, the national administrative centre. A station is proposed at Putrajaya Sentral. The SSP Line is important to Putrajaya City as it would provide a quick and vital link to Kuala Lumpur. As the local authority plays an important role here, an engagement with it would help to create awareness and early buy-in. E-84 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 25 Cyberview Sdn Bhd 26 Putrajaya Holdings 27 Putrajaya (Presint 7, 8 & 9) (R) 3.2 Cyberview Sdn Bhd is the master developer for Cyberjaya. Development of Cyberjaya has been relatively slow despite its launch almost 10 years ago. The presence of the MRT is likely to benefit the future development of Cyberjaya. The engagement with the master developer is expected to have positive feedback. Putrajaya Holdings (PJH) is the master developer of Putrajaya. Like Cyberjaya, development in Putrajaya would benefit from the expected linkages to Kuala Lumpur and parts of Greater KL that SSP Line can offer. The master developer is included for consultation and to obtain early feedback on the proposed SSP Line. Residents in Presint 7, 8 and 9 from Putrajaya are identified as a likely beneficiary group from the SSP Line. Their homes are close to Putrajaya Sentral where the MRT Line 2 would end its journey. They are included in the engagement process. FEEDBACK FROM STAKEHOLDERS The stakeholders feedback are summarised in Table 3-3. Detailed feedback are given in Appendix E2. Table 3-3: Feedback from Stakeholders Engagement Sessions ZONE 1: SRI DAMANSARA DAMANSARA DAMAI Business Community (ref: FGD 1) The business community supports the proposed alignment and the proposed location of the station at Damansara Damai. Although the feedback is positive, some concerns are raised. Environmental Concerns: • The site adjacent to the proposed station serves as a dump site for the area. • Possible increase in dust and noise levels • As the alignment and the location of the station are on river reserve, there is a fear of land subsidence here, which would cause disruptions to water supplies. Social Concerns: • A concern over rising operating costs from rental costs as they are mostly tenant business operators. Although they expect ERE Consulting Group Issue1.0/April 2015 Comments Overall, the feedback is positive. The SSP Line would improve economic activities in Damansara Damai, especially with a station there. No acquisition of properties is envisaged. The area near the site of the station will see improved aesthetics as currently it is an illegal dump site. The SSP Line is expected to make the place more vibrant and attractive for business in the long run. There are fears that vibrations from construction activities may damage shop houses, especially those near the proposed station. Another issue raised is land subsidence. More importantly, the question of access is seen as critical because at present Damansara Damai has only one access road. During construction, the present traffic congestion E-85 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS their business to benefit from SSP Line, they fear increasing in rentals. would be aggravated This need to be addressed at design stage. Traffic concerns: • A serious concern is that Damansara Damai is only accessible through a single road, i.e. Jalan PJU10/1. The road is already congested during peak hours causing delays and long queues. Construction of SSP Line would worsen this situation if no alternative routes are provided. • There is currently an insufficient number of parking bays in the commercial area. If the SSP Line is operational, more people would use parking bays in the commercial areas for extended, causing inconvenience to their customers, and hence to them. As this is a busy commercial centre, it is important that business operations should not be unduly disturbed and interrupted during the SSP Line construction. For them, traffic congestion is detrimental to their business. SRI DAMANSARA Residential Community (ref: PD 1) The feedback from the residential community is mostly from those along Jalan Jati SD1 to Jalan Jati SD4 and Persiaran Dagang. They are worried over possible acquisition of properties. Another concern is the proposed station at Bandar Menjalara as they feel it would conflict with the planned use for the site in question. Comments Environmental Concerns: • Possibility of land subsidence. There is a need for a risk assessment study. • Noise, dust and vibrations as the alignment and station are too close to residential units. Social Concerns: • Acquisition of their properties would displace them. They fear compensation would not be sufficient to enable them to find freehold properties in a similar area that is quiet and peaceful. • Possible occurrences of crime, safety issues, and loss of privacy due to close proximity to the alignment and station during both construction and operational phases. • Likelihood of many foreign workers in the neighbourhood during the construction. • Their suggestion is to use the government land between MRR2 and the residential area for the SSP Line alignment. This should be done rather than having the alignment in their residential area and having to acquire their ERE Consulting Group Issue1.0/April 2015 The proposed Park & Ride facility at the proposed station should provide sufficient bays to cater for passengers of SSP Line, and that the passengers should not be impinged on using existing car parks intended for the business community. The community here acknowledges benefits from SSP Line. As the map shows the alignment traversing into their residential area and some residential homes could be impacted by acquisition, it raises objections from the group. Some would only support if the alignment is moved away from their properties. There is real concern. Some of the residents are retirees; some are elderly and most are not prepared to move and relocate. Overall, the residents registered strong objections. The alignment entering into this part of Sri Damansara, with possible acquisition of residences, especially corner houses, would impact negatively on the people here, especially those who have been staying here for many years. All the usual environmental issue such as noise, vibrations and dust are very likely to be faced as the alignment draws very close to residences. Traffic congestions will occur at the residential area during construction. In addition, during operations, SSP Line users may park haphazardly in the residential area to avoid paying parking fees. E-86 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS homes. According to them, the reserve land is currently occupied by illegal commercial activities. • Alternatively, they propose the alignment to go underground to avoid acquisition and many physical obstructions above ground. Traffic Concerns: • Anticipate traffic congestion during construction and operational phases. • They await detailed plans to be presented to them soonest by MRT Corp for further feedback. Business Community (ref: FGD 5) The feedback is from the business community along Jalan Kuala Selangor, especially those near the proposed station at Sri Damansara; Jalan Jati (including FMM) and those along Persiaran Cemara. Environmental Concerns: • Increased noise levels especially during construction Social Issues: • The proposed station at Sri Damansara is too close to their buildings, thus affecting their aesthetics, • Business operations could be badly affected during construction, leading to loss of income. Customers would refrain from coming there during the construction stage. • Unsure whether the foundation of their buildings could withstand the heavy construction works of SSP Line. • The BHP dealer objects strongly to any acquisition as his livelihood and those of his staff would be severely affected by acquisition. • Many business operators here are tenants of commercial premises. They stand to lose a lot from acquisition, having no stake and no rights in the properties under acquisition. They lose their means of livelihood. Their workers would lose their jobs. The older workers would face difficulty in finding new employment. Traffic Concerns: • FMM is worried the entrance to its premises ERE Consulting Group Issue1.0/April 2015 Participants give a conditional support for SSP Line provided their businesses would not be adversely affected by land acquisition. They are worried that land acquisitions would occur and they would lose their businesses, if this happens. On the whole, the proposed Sri Damansara station is likely to benefit the business community here, especially those near to it, e.g. Hotel Sri Damansara, BHP petrol station, SSF building, AIA and 8trium, provided there is no land acquisition. It is observed that the proposed alignment could impact on some commercial establishments such as MH Prestige Honda 3S, and Wisma FMM along Jalan Jati as well as Proton Service Centre and Esso fuel station at the end of Persiaran Cemara. The impacts could either be close proximity or land acquisition in which case, there would be objections. Some organisations such as Federation of Malaysia Manufactures whose headquarters is located here find the SSP Line beneficial as it helps to increase their accessibility to members. Vibration from construction activities is seen to be a problem especially for properties that are near to the proposed Sri Damansara station. Furthermore, during construction, it is likely the road leading to the proposed station be congested. Another problem is car parking, especially during operations. Participants E-87 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS will be obstructed during construction. • Persiaran Dagang is deemed too narrow to accommodate heavy traffic from SSP Line. • Feeder buses will be required to serve the communities around to the station. Suggestion: • To swing the alignment and station across Jalan Kuala Selangor to an area near Shell petrol station and then to swing back to the river reserve opposite the S. D. Business Park. KEPONG METRO PRIMA AND JINJANG Business Community (ref: FGD 2 & FGD 8) Environmental Concerns: • Increase in noise levels especially during construction and operation of SSP Line. • Vibrations could affect their business operations. • The position of viaducts could intrude on the vista of the area, and block their buildings. The hotels are concerned over this. Social Issues: • Cordoning-off certain areas will affect their business during construction. • Acquisition of commercial properties, hawker centres, existing car parks, temples and homes is not acceptable at all to all parties here. • The compensation mechanism is deemed insufficient to allow them to purchase another unit elsewhere. • The Selangor Omnibus business has been in existence there since 1937. It will not accept any relocation overtures as it believes it cannot find a suitable alternative site to operate from Kuala Lumpur. Its stand is it must be located in Kuala Lumpur to carry on its business. According to them, its current location is extremely suitable for it to operate its route between Kepong and Kuala Selangor/Rawang. Hence, it does not want the proposed station to be near to its office. • The Shell petrol station operator objects strongly to being displaced by a possible acquisition of the petrol station. He would lose his livelihood and is too old to start all over again. • Infringement of privacy when the alignment comes too close to their businesses and residences. ERE Consulting Group Issue1.0/April 2015 believe that haphazard car parking, especially around the station, would occur and aggravate traffic congestion. Actions should be taken to resolve such problems. It would appear that the participants’ suggestion to swing the alignment across Jalan Kuala Selangor may not be feasible because in doing so there could be more acquisitions especially when the alignment has to swing back to continue along the river reserve. Comments Both Metro Prima and Jinjang business communities support SSP Line because according to them, Kepong needs a good mass public transportation system that has been long overdue. The Metro Prima business community further iterates the current public transport system there is bad even though they are served by Metrobus, Wawasan Sutera, RapidKL and Selangor Omnibus. It is observed that the business people in Jinjang only give conditional support to SSP Line i.e. if it does not involve any land acquisition. When it is operational, the SSP Line can help to ease daily traffic congestion along Jalan Kepong but during construction, it is feared that it may make traffic congestion worse. It would also affect business operations and some fear a loss in business income during construction. Although the discussions with both groups yielded relatively positive perception, the commercial community at Jinjang is relatively apprehensive due the location of the proposed station and possibly land acquisition here. The concerns over car parking are in line with the concerns of most commercial operators along the route. Many object to their car parks being used by SSP Line passengers because according to them, it would scare off their customers. The suggestion to move the proposed Park & Ride facility away from its present location near E-88 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Traffic Concerns: • Need for adequate parking facilities at Kepong Metro Prima to avoid indiscriminate parking including in the residential areas. • Object to having a Park & Ride facility at Jinjang as it will lead to acquisition of properties. • In addition, there is no assurance that the Park & Ride will serve the users here as this part of Jalan Kepong is mainly occupied by business operators and industries where pedestrian flow is minimal. • Both business communities foresee traffic congestion during the construction phase. KEPONG JINJANG BARU – KG BATU DELIMA Residential Community (ref: FGD 6 & FGD 3) Social Issues: • The key concern is possible land acquisition. In Kg Batu Delima, residents object to the possibility of acquisition of their traditional houses. If they affected, they ask for an adjustment of the proposed alignment. • Object to having a Park & Ride facility at Kg Batu Delima. It will only serve a small population near the village. They suggest the Park & Ride facility be moved to the front of TNB building. • The community at Taman Jinjang Baru finds the proposed Park & Ride facility in Jinjang to be inappropriate. They suggest that it be shifted into the DBKL depot for towed vehicles where access is available to people from Jinjang North. (The same suggestion is also made by Jinjang business community). • Safety and security concerns are raised, especially among the ageing residents in Kg Batu Delima. Traffic Concerns: • Participants from Jinjang Baru are concerned more cars will be parked at their neighbourhood which is already congested. • Residents from Kg Batu Delima do not want the narrow Jalan Kepong Lama to be used by SSP Line as the road is already being used by some road users to bypass traffic jams along Jalan Kuching. • Kg Batu Delima’s participants suggest some adjustments of the alignment as follows, ERE Consulting Group Issue1.0/April 2015 to the Selangor Omnibus may have merit and could be considered. A possible proposed site is the DBKL towed car depot or the MCA office across from Petronas. Both Jinjang Baru and Kg Batu Delima participants welcome the SSP Line. Despite the support from both groups, the SSP Line could pose some social risks to Kg Batu Delima, especially if there is land acquisition here. Kg Delima has experienced a reduction in its size after a part of its settlements was taken over for a condominium development at the edge of Delima Lake. There is an ongoing protest against the plan for an access road into the condominium through the village. This does not augur well for SSP Line if more lands have to be acquired from Kg Batu Delima. The only access road to the village (Jalan Kepong Lama) is heavily used by those heading to Taman Wahyu. The community has suggested that the proposed station be relocated to the DBKL Depot. It believes this would avert the problem of land acquisition as well as it would better serve the large communities at Jinjang South and Jinjang North (including Taman Rimbunan, Fadason Park Jinjang). The villagers’ have also suggested that the alignment be realigned along the retention pond in order to reduce the negative impacts on them and those in Taman Wahyu. Due consideration should also be given to avoid displacement of members of this traditional community. The social risks to them can be considerable. As such the suggestion to move E-89 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS either: Go along JPS reserve and TNB pylons near the banks of the Delima Lake (which serves as a retention pond); or ii. Go along JPS reserve along the banks of Delima Lake close to Kg Batu Delima and at the back of TM building towards the fringes of Taman Wahyu to Batu i. PEKAN BATU – JALAN IPOH Residential Community (ref: FGD 4) Environmental Concerns: • Increase in dust and noise levels during construction and operational phases of SSP Line. Social Issues: • Fear of acquisition of their properties, especially along Jalan Ipoh. • Fear for safety and security during construction, emanating from recent spate of accidents at the construction sites of SBK Line and LRT2. Traffic Concerns: • Traffic congestion especially during the construction period. • Those from Taman Rainbow and Taman Bamboo are sceptical of the benefits from SSP Line as they claim no major public transportation system serves their area at Jalan Ipoh. JALAN IPOH Business Community (ref: FGD 11) Environmental concerns: • Fear of dust and vibrations (causing cracks to their properties) during construction. • Aesthetics/vista to their business premises would be obstructed. Social Issues: • Acquisition of their properties, which they would oppose • Fear for safety during construction, emanating from recent spate of accidents under SBK Line and LRT2. As there are schools here, safety of school children is raised, especially during construction. ERE Consulting Group Issue1.0/April 2015 the alignment onto JPS land reserve – TNB pylon reserves – rear of TM building – fringes of Taman Wahyu – Batu has merit if the intent is to minimise unnecessary social impacts on Kg Delima residents. Comments PPR Batu is a low income community. Having the SSP Line here would give them better access to public transportation. It connects with the KTMB Line which serves them well. The proposed station at Batu is likely to be connected to the KTMB Line station for seamless transfer of passengers. It is located within a heavily congested area; including PPR Batu located about 200m from the proposed alignment. The proposed alignment traverses residential and commercial communities that are served by narrow roads and offer limited accessibility. SSP Line would have a positive impact of mobility for the low income residents here. Southbound along Jalan Ipoh, the alignment is likely to provide benefits to the residential and commercial communities within the service area as they do not have easy access to public transport. Comments The area between the complex and the portal for underground segment has a number of places of worship and schools; the latter has a total enrolment of about 10,000 pupils. The business community appreciates the SSP Line serving their area but hope that it can be realigned along Sg Batu reserve behind the Mutiara Complex The alignment passes in front of Mutiara Complex. Around the Complex, there are various business, petrol refuelling stations, automotive second-hand dealers, schools and places of worship. Between Kentonmen station and Mutiara Complex, there are numerous E-90 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Traffic Concerns: • The main road is narrow and congested, thus the fear of aggravation to traffic congestion during construction. • Traffic congestion, especially during the construction period. There are schools here with huge enrolment which would add to traffic congestion. The public and businesses will suffer. business establishments, squatters and scrap metal businesses. The stretch from the Shell petrol station and the north portal of SSP Line has many diverse activities. Some shops may be affected by acquisition, leading to loss of livelihood and jobs. TITIWANGSA - HKL Institutional Community (ref: CI 1 and CI 4) Environmental Concerns: • Fear of vibrations as these may disrupt power supply to the hospital; distort medical results and functioning of operation theatres of HKL. • Fear of flash floods during construction in and around the area where HKL is located. • Fear of land subsidence at HKL. Similar concern from Istana Budaya that could arise from possible water seepage from Lake Titiwangsa. Comments Traffic Concerns: • Possible aggravation of daily traffic congestion at the site of the proposed station during construction. Other Concerns: • Fear of disruptions to unidentified (and unknown) underground utility lines at GHKL. • Underground linkages from the proposed station at Istana Budaya to GHKL need to be detailed out with GHKL. KG BARU Residential Community (ref: CI 3) Environmental Concerns: • Possibility of land subsidence. Other Concerns: • The current location of station and the alignment proposed at Kampong Baru appears to have departed from that approved location under the Kampong Bharu Development Master Plan. ERE Consulting Group Issue1.0/April 2015 There is no indication of acceptance of the alignment from participants. Many are wary of the outcome of the proposed development and implications on them. Some are concerned over acquisition and want to know more ahead of the Railway Scheme. The proposed stations at Titiwangsa and Istana Budaya would benefit the residential and commercial communities here as well as institutions such as Istana Budaya, GHKL, National Visual Arts Gallery, National Blood Centre, IJN, the National Library and institutions around, as well as those heading to Lake Titiwangsa. Negative impacts, if any, are believed to be minimal and are mostly related to concerns over flash floods and land subsidence arising from construction works, which could be easily avoided through careful planning of construction works. Comments The residents are represented by Perbadanan Pembangunan Kampong Bharu (PPKB). SSP Line is acknowledged by the PPKB as a ‘must have’ high impact development project that will serve as a further catalyst for the development of Kg Baru. The proposed location of the station at Kampong Baru appears fine on the surface as it would benefit the communities around the E-91 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS proposed station. However, if the station location is maintained, it could incur some acquisition of business establishments. Under a urban regeneration programme, land acquisition can be resolved during the process. However, PPKB is uncomfortable with the proposed location which is not consistent with its own Master Plan that has been approved and believed to be acceptable to the residents here. MRT Corp was asked to review and reassess its current proposed station location. AMPANG PARK – JALAN BINJAI – CONLAY Institutional and Business Community (ref: FGD 7 and CI 2) Environmental Concerns: • Noise level could rise (Ampang Park, Jalan Binjai, and Kompleks Kraftangan). • Vibrations from construction (Ampang Park, Jalan Binjai) affect their premises. • Possibility of flash floods occurring (Ampang Park). • Land subsidence occurring during construction (Ampang Park, Jalan Binjai, Kompleks Kraftangan) Social Issues: • Possibility of land acquisition (Ampang Park, Kompleks Kraftangan). Traffic Concerns: • Narrow service road (Kompleks Kraftangan) • Abuse of open car park facilities by SSP Line users (Kompleks Kraftangan). • Question asked is whether the KLCC underground car parking facility currently under construction would be connected to SSP Line. Other Concerns: • Whether there is seamless connectivity between Kelana Jaya Line and SSP Line at Ampang Park station. • Whether there could be acquisition of properties outside Ampang Park Complex for the SSP Line station. PPR Laksamana (Jalan Peel) Residential Community (ref: PD5) ERE Consulting Group Issue1.0/April 2015 Comments Ampang Park and Jalan Binjai have a sizeable number of business establishments. The Jalan Binjai area also houses some residential units. Ampang Park is currently served by Kelana Jaya LRT Line. All groups welcome the proposed project. The stations at Ampang Park, Jalan Binjai and Conlay are likely to benefit not only the business communities but also the residential communities, especially those in Jalan Binjai. Possible adverse impact may occur during construction when there could be obstructions to the traffic flow. This negative impact could be mitigated through traffic management plan. There is likely to be acquisition of land for the station at the rear of Ampang Park and also at Kompleks Kraftangan. Kompleks Kraftangan has open car parks that would be used by nonvisitors to the complex. They may be affected. It would be good for the area if there is a linkage from the KLCC underground car park to the proposed station at Jalan Binjai. Generally, we find the stakeholders receptive to the proposed SSP Line. Whilst there could be acquisition, this could be resolved through consultations with Kraftangan to achieve a winwin situation. Comments E-92 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Environmental Concerns: • Noise and dust pollution especially experiencing from current MRT 1 construction nearby • Worried if there is rock blasting as well under SSP Line as it may cause cracks to buildings. • Likelihood of flash floods arising from improper construction site management. Social Issue: • Health of residents affected by dust pollution emanating from SBK Line • Vibration from construction works may affect the apartments, schools and mosque nearby • Worried about land subsidence • Worried flash floods (if any) will stifle traffic flows and attendance at schools. Traffic Concerns: • Worried about traffic congestions and that traffic could be diverted to Jalan Peel and Jalan Keledek, and this has to be avoided at all cost. Suggestions: • Want more stakeholders to be engaged in the next stage. • Expect project contractors to be monitored closely on their safety and security management outside the construction surrounding. Fraser’s Park and Chan Sow Lin Business and Industrial Community (ref: FGD13) Environmental Concerns: • Vibration and dust during and after construction of SSP Line –could affect the automotive hub at Chan Sow Lin. • Worried of mud-floods • Land subsidence Social Issue: • Concerned whether there are any acquisition of the premises. Traffic Concerns: • Likelihood of worsening traffic congestion during construction and adverse effects on the automotive service centres. PPR Laksamana is located close to the existing construction of SBK Line and where other commercial development is taking place. Residents here are affected by ongoing construction works. They have been in touch with MRT Corp and have been briefed about noise and vibrations expected from SBK Line. This group is relatively knowledgeable and informed about MRT in general, which makes them relatively receptive and supportive of the project. They claim that they do experience some disturbances from SBK Line construction and are concerned that SSP Line could repeat the same problems. When assured it is some distance from them, the group is less worried. They do have some additional concerns such as traffic movement and voidance of airborne health hazards. Although the alignment passes underground, they want SSP Line to ensure the area does not experience flash floods due to blocked drains and avoid diversion of traffic into their area. Overall, we find this group of stakeholders to be receptive and supportive of the SSP Line. Comments The business and industrial community here is appreciative of the proposed alignment. Their concern is mainly on traffic flows and traffic congestion during construction of SSP Line. Some raise the issue of soil conditions as this area was once mining land. They cited previous experiences during construction of the SMART tunnel and SBK Line worksites examples of land subsidence and sinkholes and are afraid that this area could suffer from such incidents. Traffic congestion could be a problem for them as the place is an automotive hub and there is high flow of cars moving in and out of this area on daily basis. It is important, then, to put in place traffic management and dispersal plan. Other Concerns: ERE Consulting Group Issue1.0/April 2015 E-93 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS • Any disruption of the utilities underground will badly affect businesses. • Want to know more about procedures and avenues for grievances. Suggestions: • Widen existing roads • Need a traffic impact assessment study especially at the site for station. • Have a traffic dispersal system especially to BESRAYA • To be consulted further in the next phase. Taman Salak Selatan – Taman Naga Emas Residential Community (ref: PD4) Environmental Concerns: • Anticipate noise pollution from moving railway stock especially at curves Social Issue: • Oppose to any acquisition of their houses as they do not want to be displaced. Traffic Concerns: • Service roads at the housing estates are narrow for use by SSP Line during construction. Would oppose if their roads are used for the purpose. • Likely no proper access to construction sites and the proposed station • Fear that users would park at Taman Naga Emas residential area to avoid parking charges at the Park & Ride facility. They only want a pedestrian access lane to the station from their housing estate. • Request for a Park & Ride • Proposed high-rise residential development at the proposed site for SSP Line station add to parking problems. Other Concerns: • The participants are currently opposing a DBKL’s initiative to build high-rise, low-cost residential units near the site of the proposed station. Suggestions: • Have a new access road from the highway into the proposed alignment. Salak Selatan Baru Residential and Business Community (ref: CI ERE Consulting Group Issue1.0/April 2015 There does not appear to be any land acquisition problem with the alignment running underground here. Comments The stakeholders have had previous bad experiences over infrastructure development and they came for the meeting reserved. However the overall feedback from the stakeholders is relatively positive. There were some who are not happy that the alignment shown to them has limited information on affected lots and units. However, once they are briefed on the EIA process and the corridor shown, they are more receptive and open, providing more opportunities to discuss and exchange views. They are generally supportive of having the alignment and a station at Taman Naga Emas. They do have some concerns over acquisition and would oppose strongly if there are acquisitions of their homes. They raise the issue of access to the proposed station, pointing out that their residential roads are too narrow to cater to traffic moving to the station. They want proper access roads that do not use their internal roads, if possible. They want a park and ride facility here so that the SSP Line can service the residents here On the whole, this group of stakeholders are quite supportive of the SSP Line. However, should there be acquisition of residential properties, there could be objections.. Comments E-94 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS 10) Environmental Concerns: • Noise pollution Social Issue: • Would oppose strongly if the alignment is brought to their land as they have been there long enough and relocation will not be able to find them a location that is cheap and some are too old to move. Moving would have adverse effects on their business clientele and employment. Traffic Concerns: • BESRAYA is already facing traffic congestions. SSP Line will add further to the congestion. • Existing serious parking problems. Other Concerns: • Unanimously oppose any acquisition or relocation of their units. Suggestions: • Keep the alignment away from Jalan 34, Jalan 35 • Consider going underground. Kg Malaysia Raya Residential Community (ref: FGD12) Environmental Concerns: • Noise pollution from existing TBS forewarns them of potential noise from SSP Line during operations. • Worried about excessive development in their area Social Issue: • Fear for safety of residents if any accidents were to take place during SSP Line operations. • They fear excessive development will deteriorate their life further. Their village has been affected by all the development some of which were empty promises on good things to come. Trust is an issue. Traffic Concerns: • BESRAYA is already congested. • Roads are narrow at their village. • No feeder buses to enter their village. ERE Consulting Group Issue1.0/April 2015 The settlement here is an outcome of several highways splitting it from the original Kg Baru Salak Selatan. It now sits beside BESRAYA. The area around Jalan 34, Jalan 35 and Jalan 38 is a neglected neighbourhood with poor road conditions. The neighbourhood is not properly kept and cleanliness is poor. The residential area has since been turned over for nonresidential uses. Mixed with houses are car workshops, storehouses, warehouses, hardware store and recycling centres. The feedback is negative as they do not want to move if they are affected by the alignment. They have been staying here for a long time. We find that at present, the alignment does not infringe into their area; it passes by it and there are no benefits for the community here since there is no identified station. If there is a possible land acquisition, there could be strong objections from the commercial operators. Comments The community is not affected by the alignment which skirts its boundary. They joined the discussion to know more about the SSP Line. However, they came with a strong view to object to any infrastructure development that is within their vicinity or appear to be within their vicinity. Their earlier experiences over other infrastructure development such as BESRAYA have made them extremely wary of such proposals. They have expressed that such development does not help them but cause congestion in their village. According to them, it is now harder to get out of their village as early as 6am in the morning due to external congestion. Their negative attitude is towards public transport in general and do not see the need for SSP Line to come even to the outskirt of their village. They would oppose this development and inform they would use all possible channels to protest if the SSP Line passes by their village. E-95 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS Other Concerns: • Don’t want alignment to encroach their village. • Asks why the area needs another rail system when it is already served by LRT Chan Sow Lin – Bandar Tasik Selatan – Sg Besi. They consider this wastage of public funds. PPR Raya Permai – Pangsapuri Permai Residential Community (ref: FGD14) Environmental Concerns: • Noise pollution and vibration from existing LRT line which is too close to some of the blocks. • Fear of flooding if construction site is not managed well. Traffic Concerns: • Parking woes. • Anticipate traffic congestions during construction. Other Concerns: • Asks for avenues to consult if they face problems during construction. Suggestions: • Request for feeder buses to the station • Build the SSP Line station at this side of the current LRT station at Sg Besi instead of facing Sg Besi town. • Build a Park & Ride facility at the station. Kuchai Lama Business Community (ref: PD3) Social Issue: • Would oppose any acquisition of their properties Traffic Concerns: • Worried that the site of the proposed station does not have a proper access to the station at Taman Naga Emas. • There is a need for a Park & Ride facility near the site of proposed station. ERE Consulting Group Issue1.0/April 2015 Comments The location here is very close to the existing Sg Besi LRT station. Many walk to this station towards their daily destinations. DBKL is currently building an elevated pedestrian walkway to connect the PPR to the station. Passing LRT trains are noisy, rattling over the tracks and when they draw near stations, their wheels screech a lot. For them they would like to have measures in place to reduce the noise. According to some whose block is near to the LRT station, the trains screech when they draw near it. Of late, this noise has become louder and intolerable. These participants are sharing real-life exposure with the LRT and believe the same experience would happen with the SSP Line. Participants suggest that the SSP Line alignment should cross the BESRAYA to the opposite side of the Sg Besi LRT station in order to capture the large population there. We find that this suggestion may have merit and should be considered in the design review. A Park and Ride facility could be built in and around the land owned by the Ministry of Health Comments The stakeholders fear their villages would be negatively impacted by separation and acquisition. The initial target group was to be not more than 20 participants from community leaders but it was expanded to include a large crowd, including local politicians, who purportedly represent the people’s interest in this area. The feedback was anger directed at any development project for fear it would create more problems here, e.g. traffic congestion, parking problems and too much crowding from E-96 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS overpopulation. Other Concerns: • The participants are currently opposing a DBKL’s initiative to build a high-rise, lowcost residential development near the site of the proposed station. Suggestions: • Need a new access road from the highway to the proposed construction site of SSP Line • Have a Park & Ride facility • Need feeder buses to the surrounding area • Request for further consultation with more details Pekan Sg Besi Business Community (ref: PD6) Environmental Concerns: • Worry of possible flooding during construction due to poor site management. Social Issue: • Majority do not want any acquisition. Traffic Concerns: • Serious existing parking problems at Pekan Sg Besi. • Worried about further congestions during construction of SSP Line • Their pasar malam may be affected. Other Concerns: • Divided on whether the alignment should be elevated or goes underground. Some oppose underground citing Smart Tunnel as often getting flooded (sic). Those supporting cited it would be good for Pekan Sg Besi as it would not require acquisition or affect their businesses. Suggestions: • Build underground rail until Pekan Sg Besi • Provide a Park & Ride facility at the station • Build the SSP Line station at the other side ERE Consulting Group Issue1.0/April 2015 The key thing that they want to know is whether their properties would be acquired. Should this happen, they would object vehemently. Although they were informed of a proposed station in the industrial area, participants were more interested in the proposed station at Taman Naga Emas. There is a strong possibility that industrial units could be impacted by acquisition. The participants’ claim that their roads are very narrow to support heavy construction vehicles during construction appears to be valid based on site visit. Access into the proposed Taman Naga Emas could pose a problem and participants want more information on how it could be resolved. Comments The business community here fears that the proposed SSP Line would cause them to lose their business. They also say that the township will be upgraded by DBKL quite soon and they request that MRT Corp talks to DBKL about this so that the SSP Line can be integrated into whatever DBKL plans to do for Pekan Sg. Besi. For this small town, traffic is a major problem. Parking is problematic because the roads are narrow. The mosque and the night market in the town centre also add to the congestion when they are open for prayers and business. There is a need to address this problem. The SSP Line and its proposed station could aggravate the situation if it is not studied properly. The proposed plan indicates the alignment would affect the police barracks as well as the stretch of food stalls opposite the current LRT station. There is a vacant plot of land that belongs to the Ministry of Health. An abandoned clinic is located there. This, together with the hawker stalls that abut the main road could be used to accommodate park and ride facilities for the SSP Line. The hawkers do not have to be displaced permanently. They could be relocated temporarily and then, brought back E-97 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS • of the current LRT station at Sg Besi instead of facing Sg Besi town. Build a pedestrian bridge to connect them to the station. to trade in a new park and ride complex. This needs a careful study and discussions with the local authorities would be useful. An alternative is to move the alignment away from this side of road and Pekan Sg Besi to the opposite side of the LRT station where PPR Raya Permai is located. There are some buildings here including an orphanage. The number of affected premises is a handful and manageable. The advantage is it would serve directly both the communities at Pekan Sg Besi as well as those across at PPR Raya Permai and Pangsapuri Permai residents, and reduce the acquisition and relocation of commercial activities Pekan Sg Besi – Balai Polis Sg Besi Institution (ref: CI11) Environmental Concerns: • Noise and vibration would affect the operations of the police station (learning from existing LRT Sg Besi with noise level increasing over time due to lack of maintenance). • Worry about flash floods during construction. Social Issue: • Acquisition of police barracks would disrupt their operations of the police station. • The officers will be displaced to find accommodation elsewhere. Traffic Concerns: • Parking for staff and the public will be affected. • Pekan Sg Besi is facing acute parking problems. • Acquisition of barracks would worsen parking woes at Pekan Sg Besi. Other Concerns: • DBKL has plans to redevelop the town. Suggestions: • Consider acquiring land that belongs to the Health Department and the site of hawker stalls for the station or a Park & Facility. • Provide a Park & Ride facility at the station • Consider moving the SSP Line station at the ERE Consulting Group Issue1.0/April 2015 Comments The alignment is seen to affect five blocks of police barracks. Apart from losing accommodation for its personnel, the police station would also lose its car parks for the occupants. This could pose a problem for the staff as they would have to find alternative accommodation elsewhere and drive to work, using the car park at the station. This is not possible as the station car parks are intended for official use and for the public on police business. Part of the police modus operandi is to have their personnel stay close to be effective in their duties. Acquiring their police barracks would have serious repercussions on their operations. The police also inform that the nearby LRT and station are causing noise and vibrations in their barracks. They fear SSP Line would add to this environmental problem. The police propose to use the vacant plot of land owned by the Ministry of Health and the stalls adjoining it to develop a Park & Ride facility for the proposed SSP Line station. This could help to alleviate the parking problem in the town. They suggest shifting the alignment across to the opposite side of the LRT station. Doing all this may avoid acquiring their barracks and resultant relocation of their personnel. However, they believe this matter should be taken up at a higher level. If and when E-98 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS • • • other side of the current LRT station at Sg Besi instead of facing Sg Besi town. Communicate with IPK (Logistics) if acquisition of barracks sets in. Rebuild barracks Find means to reduce noise and vibration levels. Serdang Raya Business Community (ref: PD7) Environmental Concerns: • Noise during operations. Social Issue: • Alignment would affect most businesses along the alignment here. • Difficult to re-establish the business elsewhere, long start-up period and rebuild clientele. • Could be paying high rental at the new site. • Elevated structure blocks their advertisements. Traffic Concerns: • Jalan Serdang Raya – Jalan Utama is badly congested during peak hours. • SSP Line would add further to the congestions. This will affect their businesses. Other Concerns: • Need to ensure the premises are not acquired. SSP Line can anticipate serious objections. Suggestion: • Realign it to populated area or along KTMBBESRAYA to South City Plaza before crossing over to Sri Kembangan. ERE Consulting Group Issue1.0/April 2015 acquisition takes place, they suggest a redevelopment that includes residential units for the police. This could take the shape of a highrise building. Comments The participants are commercial operators who have leased land from landowners (see CI09). They have invested on their buildings. One participant had indicated that their investment runs to more than 1 RM million. They have a vested interest to know more and to understand what could happen to them. The landowners have requested that their tenants be excluded from the discussion but many opted to stay and listen to the briefing. The general feedback from them is the lack of information over the maps shown. They also object to the possibility of acquisition of the land where they are on. They point out that it has been difficult for them to find the right location to operate their business and this is an area which they have settled down. The thought of relocation is not acceptable. Their business would be disrupted; they would lose their livelihood. For them, building up their business takes time and relocating is not easy. It takes a long gestation period to get their business running. If they move, they would have to find alternative place with reasonable rental and it is not easy now to find this in Kuala Lumpur or its outskirts. Even in Kajang, rental rates have gone up. There are suggestions to review the alignment to avoid acquisition. They have suggested moving the alignment on the road reserves of the Kuala Lumpur – Seremban Highway. Another alternative is to move this part of the alignment along BESRAYA from Pekan Sg to South City Plaza before turning into Sri Kembangan. This adjustment would also serve The Mines with its future development of 24,000 houses. The latter could be a better alternative and may avoid displacing these commercial operators. E-99 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS This group of stakeholders are unhappy over the SSP Line coming to their area. However, they have been open and are prepared to listen provided they have access to more information on the proposed SSP Line. Serdang Raya Residential Community (ref: PD8) Environmental Concerns: • Noise pollution during construction and operations of SSP Line, affecting those living in high rise apartments. • Worry about vibration and its effects it may cause on the former mining land. • In any case, river should not be used for SSP Line – they will protest strongly. Social Issues: • No houses to be acquired nor should it come too close to any of the houses. • Fear of damages to their buildings from SSP Line. The concern is more about long-terms effects of SSP Line on their properties (e.g. cracks). Traffic Concerns: • Traffic congestions have become more serious. SSP Line may worsen further during construction. Other Concerns: • The proposed alignment is bad for businesses. Suggestions: • Establish an effective monitoring system to monitor SSP Line during construction and at operations. • Build alignment on the median of Jalan Serdang Raya – Jalan Utama, or along BESRAYA reserves to South City Plaza before turning into Sri Kembangan. The latter is their first preference. Serdang Raya Corporate (ref: CI 09) Social Issue: • Acquisition will affect many business operators to whom they have leased out ERE Consulting Group Issue1.0/April 2015 Comments The residential community is supportive of the idea of SSP Line coming to their place. However, their issue concerns the access to the MRT from their residential areas, especially those from SR1 to SR9. Here the roads are narrow with cars parked along them. They want feeder buses to serve them but their narrow roads could pose a challenge to the normal feeder bus services and slow them down. They request vans as an alternative to such buses. Common concerns of residents are noise and vibration from the SSP Line. This would need some attention. The participants are also concerned that the SSP Line could affect the business community along Jalan Serdang Raya – Jalan Utama and make a suggestion to realign this segment of the SSP Line across BESRAYA. Their suggestion synchronises with that of the business community and strengthens the proposal to have the SSP Line moving along BESRAYA to South City Plaza and from there to Seri Kembangan, This may be a better alternative and should be considered, subject to technical and other relevant factors. It would help to diffuse the problem over acquisition. On another suggested alternative to use the reserve along Sg Kuyoh, the residents object to this suggestion). Comments The corporate entity is the landowner of the commercial lots along Jalan Serdang Raya – Jalan Utama. They are not objecting directly to E-100 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS • their land to. Safety during construction. Suggestion: • They are open for full or partial acquisition of their land for SSP Line. ZONE 8: SERI KEMBANGAN/SERDANG ZONE 9: CYBERJAYA AND PUTRAJAYA SERI KEMBANGAN - PUTRAJAYA Residential Community (ref: PD2, FGD9 and FGD10) Environmental Concerns: • Vibrations and cracks-concerns over are raised. Participants want to know what recourse is available if this happens and whether there are compensations. • Noise is raised but it is not too much of a concern • Flash floods, especially in some areas at Seri Kembangan North, e.g. in front the Police Station and BOMBA. Seri Kembangan South (Aeon Jaya Jusco junction, Taman Equine) is prone to flash floods. • Land subsidence-some areas in Taman Dato’ Demang face land subsidence and siltation could get worse during SSP Line construction. Social Issues: • Land acquisition - a generic concern. The question raised by the community is whether their homes would be affected. • Safety issue is from Seri Kembangan North participants who are sensitised by recent incidents on construction sites of LRT2 and SBK Line Traffic Issues: • At Seri Kembangan North, traffic congestion is aggravated by the presence of the Chinese primary school (SRJK (C) Serdang Baru (2)). • Congestion on Jalan Raya Satu in Seri Kembangan is a daily affair. It is compounded by container trucks from nearby industrial area. Residents do not want added congestion from SSP Line. • Residents from Seri Kembangan South also face traffic congestion, especially in the area ERE Consulting Group Issue1.0/April 2015 land acquisition. They believe this can be worked out with the Project Proponent. However, they are concerned over the impacts on their tenants and their livelihoods. Comments The overall feedback is positive, with the residential groups in these areas acknowledging the importance of having a good public transport system such as the SSP Line in their neighbourhoods. Fears over vibrations, especially cracks in premises are perceived by them as a major worry, especially during construction. This problem apparently overrides any complaints on noise from those who believe they are very close to the proposed alignment. Their concerns over flash floods are believed to occur during heavy rains and should be looked into during construction. Fears over land acquisition are raised because of the psychological, social and economic consequences but aside from suggesting that some segments where acquisition is serious be reviewed, it would be difficult to resolve these at the EIA stage where the focus is more on an MRT corridor. It is acknowledged that their concerns over traffic congestion could arise during the MRT construction and traffic management plan would be placed to address these fears. The present traffic conditions in some parts along the ongoing SBK Line construction do experience traffic congestion at certain peak times. E-101 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS around the proposed station in Equine Park. • The residents are concerned about the proposed MRT station at Putrajaya Sentral. They are worried over potential building-up of traffic that would affect the existing Park & Ride facility and interference with the services of Putrajaya Hospital and the Fire Brigade. • They are also concerned that there is no provisional link from SSP Line to the internal proposed monorail within Putrajaya city centre. • All groups want effective feeder bus services to support SSP Line Other Concerns • The suggestion from the Seri Kembangan South residents is to move the proposed Station at Equine Park southwards because of parking problems at Aeon Jaya Jusco. • An alternative suggestion is to combine this station at Equine Park with the one at Putra Permai and locate it at the Selangor Wholesale Market. Suggestion: The residential community would like to view more detailed plans of the SSP Line alignment, especially to resolve fears over land acquisition. Institutional and Business Community (ref: CI 5, 6, 7, and 8) Environmental Concerns: • Noise and Vibrations - This is indicated by Farm in the City and the restaurant operator in Seri Kembangan North and South. Social Issues: • Safety - this is raised by the small group of commercial operators in Seri Kembangan. Traffic Concerns • Traffic congestion raised by Selangor Wholesale Market and the Farm in the City largely because of their business activities involve heavy vehicular traffic Comments The response from the business community is very positive. Both Putrajaya Holdings and Cyberview Sdn Bhd find the proposed SSP Line to be beneficial to their townships. This positive view is shared by those in Seri Kembangan North and South which are located far from the main road where the alignment is. However, noise and vibrations could affect the fire brigade station and the police stations. Safety issue raised should be manageable given MRT Corp experiences with SBK Line. Traffic concerns could also be managed by traffic management plan. On discussions with the commercial and institutional stakeholders on alignment and ERE Consulting Group Issue1.0/April 2015 E-102 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS stations, there is a need for further discussions between them and the Project Proponent once the project moves ahead into design stage. ** All groups requested for more engagement sessions/ dialogues. ERE Consulting Group Issue1.0/April 2015 E-103 Projek Mass Rapid Transit Laluan 2: Sg Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E : SOCIAL SURVEY METHODOLOGY AND FINDINGS This page has been intentionally left blank. ERE Consulting Group Issue1.0/April 2015 E-104 Appendix E1 Questionnaire PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA This perception questionnaire is to obtain feedback from the community living within the 400m corridor from the proposed MRT Line 2 from Sungai Buloh to Serdang and Putrajaya. (Enumerator: Please ensure a Show Card on the proposed alignment is available for viewing) Questionnaire No: Respondent Type: Survey Area Code: R C I O Radius Section 1: General Information Q1 1 Name: …………………………………………………………………………………………………………………………………………. ………………………………………………………………………………………………………………………………………… 2 Address: …………………………………………………………………………………………………………………………………….. …………………………………………………………………………………………………………………………………….. …………………………………………………………………………………Postcode: ……………………………………… 3 Telephone (House): …………………………………………. 3a. Telephone (Office): ………………………………. 4 H/P: ………………………………………………………. 5 Premise type: ……………………………………………………………… 6 Tenure of Premise: 1 Owner-occupied 3 Provided by Employer 2 Tenant 4 Others (Please specify): …………………………………………. 7 Length of Stay/Operations of business here: years Section 2: Perception of Present Neighbourhood Q2 Indicate your level of satisfaction of your neighbourhood Level of Satisfaction Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied 1 Overall neighbourhood 5 4 3 2 1 2 Strategic location 5 4 3 2 1 3 Convenient access to public transportation 5 4 3 2 1 4 Easy access to major roads 5 4 3 2 1 1 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA Level of Satisfaction Very Very satisfied Neutral Dissatisfied dissatisfied 5 Safety and security 5 4 3 2 1 6 Cleanliness of neighbourhood Community cohesiveness 5 4 3 2 1 5 4 3 2 1 7 Q3 Satisfied Do you encounter environmental issues in your neighbourhood? If you do, are they acceptable? (Answer all) Level of Acceptance Very Any Issue? Acceptable Acceptable Unacceptable 1 Noise Yes No 3 2 1 2 Air and dust Yes No 3 2 1 3 Traffic congestion Yes No 3 2 1 4 Haphazard parking Yes No 3 2 1 5 Dirt and rubbish Yes No 3 2 1 6 Flash floods Yes No 3 2 1 7 Loss of privacy (strangers loitering) Yes No 3 2 1 8 Others (Please specify) ………………………………………….. Yes No 3 2 1 Section 3: Mode of Transport and Travel Time Q4 What is your usual mode of transportation and average time to reach your frequently visited destination from your premise? Transport Mode 1 Work place 2 Children’s schools, Kindergartens & nurseries 3 Shopping, food & entertainment 4 Others (Please specify) 5-15 Travel Time in Minutes (Please tick √) 16-30 31-45 45-60 60-90 >90 …………………………………………….. Code for transport mode: (1) Car (2) Motorcycle (3) Bus (4) Taxi (5) KTMB (6) LRT (7) Provided transport (8) Walk (9) Monorail 2 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA Q5 How frequent do you use the following public transport? (Multiple answers) If you do use, how frequent is your use? Are you satisfied with the service? Yes No Please tick if you use (√) Daily 1-2 times a week 1-2 times a month Sometimes 1 Bus 1 2 2 Taxi 1 2 3 KTMB 1 2 4 LRT 1 2 5 Monorail 1 2 Section 4: Awareness of the Proposed MRT Line 2 from Sungai Buloh to Serdang and Putrajaya. Q6 Q7 Over the past six (6) months, have you: Yes No 1 Read or heard about the MRT in the mainstream media such as newspapers, television or radio? 1 2 2 Visited any website to read about the MRT? 1 2 3 Visited any public exhibition /display on MRT? 1 2 1 2 Before today, have your heard of the proposed MRT Line 2? If NO, please answer Q8. Q8 If YES, please go to Q9. If you have NOT heard of MRT Line 2, what would you like to know? ………………………………………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………………………………….. ………………………………………………………………………………………………………………………………………………………………………… Q9 If you have heard about the proposed MRT Line 2, how much do you know about it? 1 A great deal 4 Not much 2 A fair amount 5 Not at all 3 A little 3 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA Q10 What are the best ways to reach out to you on the proposed MRT Line 2? (Multiple answers) 1 MRT Info Centre 2 MRT Corp Website 3 Kiosks at shopping malls 4 Mobile Info Trucks 5 Mainstream media (Please specify …………………………………….) 6 Social media (Please specify ……………………………………………..) 7 Pamphlets and brochures 8 Mail drops 9 Public notice boards 10 Residents’ Associations 11 Public exhibitions and road shows 12 Public dialogues and engagements 13 SMS 14 Email 15 Hotline 16 Others (Please specify) 1……………………………………………………………………………………………………………………………….. 2………………………………………………………………………………………………………………………………….. 3…………………………………………………………………………………………………………………………………… Section 5: Perceptions on the Proposed MRT Line 2 (Please use Show Card on the alignment) Q11 The proposed MRT Line 2 will link Sungai Buloh through Kuala Lumpur to Serdang and Putrajaya. Level of Support Strongly Support Would you support this proposed MRT Line 2? 5 Do not Strongly do Support Neutral Support not support 4 3 2 1 4 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA Q12 Personally, do you think you or your family would be affected by this proposed MRT Line 2? 1 2 Yes No 3 Maybe If YES/MAYBE, in what way do you think you or your family could be impacted upon? Q13 1. …………………………………………………………………………………………………………………………………………. 2. …………………………………………………………………………………………………………………………………………. In your opinion, what are the most important BENEFITS of having the proposed MRT Line 2? Please RANK the following, giving 1 to the most important and 10 to the least important? Rank Q14 1 Saves travel cost, both in terms of toll and petrol expenses 2 Saves travel time 3 Quick, easy and convenient mode of transport 4 Reduces traffic congestion 5 Reduces air pollution in the neighbourhood 6 Reduces expenses on vehicle repayment and maintenance 7 Reduces risks of road accidents 8 Helps the lower income people to be more mobile 9 Creates more business opportunities 10 Enhances the market value of properties within the vicinity of stations You may have CONCERNS over the proposed MRT Line 2 during CONSTRUCTION. Please indicate how important these concerns are to you and your family (Answer all). CONCERNS DURING CONSTRUCTION Level of Importance Very important Important Neutral Not important Very unimportant 1 Noise 5 4 3 2 1 2 Vibrations and cracks 5 4 3 2 1 3 Dust and air pollution 5 4 3 2 1 4 Traffic congestion 5 4 3 2 1 5 Safety and security 5 4 3 2 1 5 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA CONCERNS DURING CONSTRUCTION Q15 Level of Importance Very important Important Neutral Not important Very unimportant 6 Loss of aesthetics 5 4 3 2 1 7 Parking problems 5 4 3 2 1 8 Loss of privacy 5 4 3 2 1 9 Acquisition of properties and relocation issues 5 4 3 2 1 10 Damage to properties 5 4 3 2 1 11 Loss of business income 5 4 3 2 1 12 Disruptions to utilities 5 4 3 2 1 13 Close proximity to worksites 5 4 3 2 1 14 Flash floods 5 4 3 2 1 15 Public inconveniences 5 4 3 2 1 You may have CONCERNS over the proposed MRT Line 2 during OPERATIONS. Please indicate how important these concerns are to you and your family (Answer all). CONCERNS DURING OPERATIONS Level of Importance Very important Important Neutral Not important Very unimportant 1 Noise 5 4 3 2 1 2 Vibrations and cracks 5 4 3 2 1 3 Dust and air pollution 5 4 3 2 1 4 Traffic congestion 5 4 3 2 1 5 Safety and security 5 4 3 2 1 6 Loss of aesthetics 5 4 3 2 1 7 Parking problems 5 4 3 2 1 8 Loss of privacy 5 4 3 2 1 9 Loss of business income 5 4 3 2 1 6 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA CONCERNS DURING OPERATIONS Level of Importance Very important Q16 Important Neutral Not important Very unimportant 10 Loss of property values due to close proximity to MRT line 5 4 3 2 1 11 Inadequate parking at stations 5 4 3 2 1 12 Inadequate or poor feeder bus services 5 4 3 2 1 Please tell us any additional concerns you have which are not listed above. ………………………………………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………………………………….. Q17 Q18 a. Can you suggest 3 Mitigating Measures to address your concerns? DURING CONSTRUCTION DURING OPERATIONS 1 …………………………………………………………………………….. 1 …………………………………………………………………. 2 ……………………………………………………………………………… 2 ………………………………………………………………….. 3 ………………………………………………………………………………. 3 ……………………………………………………………………. Please indicate your LEVEL of ACCEPTANCE if the alignment and its related structures or stations are close to your premise. Proximity of alignment and its related structures to your premise? Level of Acceptance Highly acceptable b. Totally Acceptable Neutral Unacceptable unacceptable 1. Within 10m 5 4 3 2 1 2. 11 – 50m 5 4 3 2 1 3. 51 – 100m 5 4 3 2 2 4. > 100m 5 4 3 2 1 5 4 3 2 1 Proximity of MRT station to your premise 1. Within 10m 2. 11 – 50m 5 4 3 2 1 3. 51 – 100m 5 4 3 2 1 4. > 100m 5 4 3 2 1 7 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA Q19 Indicate with a tick (√) your level of agreement with the following statements. Level of Agreement Strongly Agree Q20 Strongly Disagree 1 I don’t mind acquisition of my land or property if compensation is good. 5 4 3 2 1 2 I don’t mind if the alignment comes close to my premise provided the mitigating measures are effective. 5 4 3 2 1 3 I don’t mind if the station is close to my premise. 5 4 3 2 1 4 I think the noise, dust and vibrations from MRT are tolerable. 5 4 3 2 1 5 I don’t mind if the alignment passes below my premise provided safety measures are in place. 5 4 3 2 1 6 I think the dust and air pollution is minimal. 5 4 3 2 1 7 I think park and ride facilities do not have to be provided at all stations. 5 4 3 2 1 8 I think traffic congestion will be reduced after the MRT is operational. 5 4 3 2 1 9 I think the security risk in my neighbourhood from MRT is minimal. 5 4 3 2 1 How effective are the following mitigating measures during and after construction? Level of Effectiveness Effective Not Effective Don’t know 1 Public engagement 3 2 1 2 Noise preventive measures 3 2 1 3 Preventive measures on vibrations and cracks 3 2 1 4 Construction barriers/hoardings 3 2 1 5 Traffic management plan 3 2 1 6 Safety and security measures 3 2 1 8 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA Level of Effectiveness Effective Q21 Not Effective Don’t know 7 Dust control measures 3 2 1 8 Water pollution control 3 2 1 9 Compensation for property acquired 3 2 1 10 Relocation 3 2 1 11 Physical barriers to protect privacy 3 2 1 12 Feeder bus service to and from station 3 2 1 Please explain why you think some of the mitigating measures are not effective. ………………………………………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………………………………….. Q22 Would you like to suggest additional mitigating measures? ………………………………………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………………………………….. Section 6: Respondent’s Profile Q23 a Gender: 1 Male 2 Female b Age: 1 30 years and below 4 51 – 60 years 2 31 – 40 years 5 61 – 70 years 3 41 - 50 years 6 > 70 years 1 Malay 3 Indian 2 Chinese 4 Others: …………………… c Ethnicity: Citizens: d Non-Malaysians: e Your employment status: Please specify: …………………………………………………………….. 1 Employee (Public sector) 5 Retirees 2 Employee (Private sector) 6 Housewife 3 Self-Employed (Own business) 7 Student 4 Not working but looking for job 9 2014 (Nov17) PROPOSED MRT LINE 2 FROM SUNGAI BULOH TO SERDANG AND PUTRAJAYA f Q24 Your highest educational attainment: 1 No formal education 3 Completed secondary school 2 Completed primary school only 4 Certificate/Diploma/degree g Number of persons in household: h Number of workers in premise (for commercial and industrial only): i Estimated monthly household income: 5 Postgraduate Qualifications 1 Below RM 1500 5 RM 5,001 – RM 7,000 2 RM 1,501 – RM 2,000 6 RM 7,001 – RM10,000 3 RM 2,001 – RM 3,000 7 RM 10,001 – RM15,000 4 RM 3,001 – RM 5,000 8 > RM 15,000 If commercial or industrial activity, please indicate your type of business or product manufactured. ………………………………………………………………………………………………………………………………………………………………………… Q25 Please indicate your business normal operating hours: 1. 1 2 3 Weekdays: ………………………………………… Code for Q25 24 hour 8 am – 5 pm 9 am – 5 pm 4 5 6 2. Weekends: ……………………………………………………… 10 am – 10 pm 11 am – midnight 11 am – past midnight 7 8 7 am – 1 pm Others (indicate) …………………………………….. Thank you for you kind cooperation ________________________________________________________________________________________ Section for Interviewer Only Interview’s Name: ………………………………………………………………………………………………………………… NRIC: …………………………………………………………………………….. Attempts made to interview: 1 2 Final interview: Date: ……………………………… Mobile: ……………………………………….. 3 Time: ……………………………………. 10 2014 (Nov17) Appendix E2 Case Interviews, Focus Group Discussions and Public Dialogue Findings Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 01 Target Group: Hospital Kuala Lumpur (Development and PrivatisationUnit) Venue: Level 3, Development and Privatisation Unit Meeting Room, HKL. st Date: Monday, 1 December 2014 Time: 2.30pm – 4.00pm HKL Participants: 1. Mr. Mohd Rozaimi bin Zainuddin, Senior Assistant Director, HKL 2. Ms. Nurerlina MdYusof, Civil Engineer, HKL 3. Mr. Aqib bin Aziz, Electrical Engineer, HKL 4. Mr. Ahmad Ibrahim Yahya, Technical Manager, FEMS Radicare. 1. Brief background of Institution The hospital has 3000 beds, and almost 10,000 employees. There are about 17,000 vehicles that enter the hospital compound in a day. There are upgrading and redevelopment of buildings and facilities on an annual basis. 2. Support for SSP Line HKL supports the proposed SSP Line, recognizing the benefit to its staff and general public who use the hospital facilities. The proposed stations are acceptable. 3. Environmental Concerns a. Noise and vibrations As proposed alignment is underground at 30-40m, noise and vibration are not a serious concern. However, some concerns are raised such as: Fear of disruptions to existing utilities due to underground tunneling. In addition, the Hospital fears there are utility piping underground at locations they do not know. This can be mitigated through the provision of utility maps, especially the sharing of maps between the Project Proponent and the Hospital. The utility maps with HKL are likely to be outdated. Fear of vibrations as hospital buildings are generally old and may not withstand much vibration. Vibrations can trip electrical supplies and this would result in major consequences for the hospital. In addition, almost all buildings are structurally interconnected. Any damage to one building will affect another. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) The station at Istana Budaya is acceptable but could be too far from the hospital. Linkages to the hospital are critical and must be worked out between the Project Proponent and the hospital during detailed design to improve linkages to the hospital. Such linkages must also consider security and safety to the hospital, especially for its warded patients and staff. ERE Consulting Group Issue 1.0/April 2014 E2-1 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS c. Traffic congestion No problems envisaged. There is likely to be more benefits when the SSP Line is completed. Currently, the hospital has parking woes despite building more parking facilities. There are designated staff and public car parking areas in the compound of HKL, and a new multi-storey car parking facilities is nearing completion. 4. Other Concerns Other concerns identified include: Fear of flooding during construction Fear of settlement of buildings as the construction is underground and subsistence may occur. MRT Corp is to look at the zone of influence and inform hospital during implementation. Another interview was carried out on December 16 with the Director of HKL at her request as she was not able to attend the first session. This session was carried out in two parts i.e. a briefing of the DEIA process to the Director including the show of the proposed alignment and the proposed station across HKL at Istana Budaya. The second session involved a more detailed briefing on the planned layout of the station and the possible interfacing with HKL. The feedback on the SSP Line from the Director is very supportive, opening up a channel for further working discussions at the next stage of development. ERE Consulting Group Issue 1.0/April 2014 E2-2 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 02 Target Group Venue Date Time : KompleksKraftangan, JalanConlay :Meeting Room, KompleksKraftangan :4 December 2014 :9.30 am – 11.00 am Participants 1. Hjh Zuraida binti Mokhtar, Deputy Director General (Operations), Kraftangan Malaysia 2. En. Hamdan, Senior Engineer, Kraftangan Malaysia 3. En. Shaari, Assistant Director, Kraftangan Malaysia 4. En. Mohd Azaharibin Tahir, Assistant Engineer, Kraftangan Malaysia __________________________________________________________________ 1. Background The complex employs about 250 employees. It has plans to develop vacant sites within the compound for craft industries. The land belongs to different owners but this is being negotiated with the Federal Government. The main events of the complex take place in February to April and June during which it faces serious problems with car parking facilities. The compound is not fenced. Tourists and visitors use private car, taxi or hop-on-hop-off bus to arrive at this complex. This quiet area is also where Istana Terengganu and Istana Kelantan are located. 2. Positive Impacts It is good to have the MRT station nearby. There will be more people coming to the Complex which is visited by both domestic and foreign tourists. The SSP Line will encourage more people to visit the complex. 3. Negative impacts Most of the fears are during the construction period. These include: 1) Noise. This will not only affect visitors but also residents living in condominiums next door. 2) Heritage. The area has a number of establishments that may have heritage value and may need special attention. 3) Sink holes. The type of soil may be a concern. 4) Dust. 5) The SSP Line may affect their development plans in RMK 11. 6) Their car park will be fully occupied (insufficient) as the MRT users will park their vehicles in the car park for a long time. 7) As the complex is not fenced, the proposed SSP Line may invite people to loiter within the complex. 8) Traffic jams will become worse as the roads may become narrower. 4. Other Matters Hjh Zuraida will brief her Director General on this matter and will revert. ERE Consulting Group Issue 1.0/April 2014 E2-3 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-4 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 03 Target Group Venue Date Time : Perbadanan Pembangunan Kampong Bharu : Meeting Room Level 1 : 4 December 2014 : 11.45 am – 1.00 pm Participants: 1. Hj. Naharudin bin Abdullah, CEO, Perbadanan Pembangunan Kampong Bharu 2. En. Zamri Saharin, Planner, Perbadanan Pembangunan Kampong Bharu 3. Ir. Mohd Shaifuddin, Engineer, Perbadanan Pembangunan Kampong Bharu __________________________________________________________________ 1. Background The area covers 301 acres of land space spanning 1355 lots of land owned by about 5,700 owners. It has about 18,000 residents. Kampong Bharu encumbers seven smaller villages within. The area attracts political interest due to its heritage value. There is already a Kampong Bharu Development Masterplan which was duly approved by the political masters, DBKL and SPAD. The proposed location under SSP Line has limited benefit to the residents of Kampong Bharu. 2. Positive Impacts 1) KVMRT is a must and required for the future of Kampong Bharu and Kuala Lumpur 2) SSP Line will provide a high impact to Kampong Bharu. 3. Negative Impacts 1) The main concern is about the location of the MRT Station. The CEO queries on the rationale for the alignment and the location of station to serve Kampong Bharu. The proposed site is way-off and is not consistent with the Kampong Bharu Master Plan. 2) Issue about land ownership arises because in Kampong Bharu, there is no land owned by the government. Thus, engagement with residents is highly needed. 3) Concerns with heritage and other development in the surrounding area has not so far brought any positive impact to Kampong Bharu. 4) The village is situated on limestone and has cavities. 5) Alignment. To check and redesign alignment and station consistent with the Masterplan so as to benefit the residents here. 4. Mitigating Measures Redesign alignment and station to Jalan Raja Abdullah. 5. Other matters Hj Naharuddin expects that the project proponent will come back to Perbadanan to discuss further with the readjusted alignment. ERE Consulting Group Issue 1.0/April 2014 E2-5 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-6 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 04 Target Group Venue Date Time : Istana Budaya : Level 3, Bangunan Pentadbiran, Istana Budaya. : Monday, 8 December 2014 : 3.00pm-4.00pm Participants: 1. Dato‟ Mohamed Juhari Shaarani, Director 2. Puteri Shahda Azza bt Megat Burhanuddin, Principal Public Relations Officer 3. Shafee Che Embi, Assistant Director (Marketing). 1. Brief background of Institution Istana Budaya (IB) is one of the complexes together with Balai Seni Lukis, National Library and Wisma Sejarah that form “Rangkaian Budaya” located along Jalan Tun Razak. IB is claimed to be among the top 10 cultural complexes in the world. IB employs about 400 employees and about half of them use their cars to come to work. Annually, over 200,000 participants take part in events at IB. In addition, about 500 persons visit the complex daily. About 1,400 persons attend per show at the complex. The Titiwangsa Lake is another tourist attraction located quite near IB, adding to the number of visitors to the area. 2. Support for SSP Line The Director fully supports the proposed SSP Line as will provide tremendous opportunities to promote “Rangkaian Budaya”. The proposed station at Istana Budaya is acceptable. 3. Environmental Concerns a. Environmental concerns Istana Budaya is located on soft ground due to water seepage from nearby Titiwangsa Lake. This was realized when the complex was built about 10 years ago. The proponents of SSP Line should take note of this issue to avoid unnecessary delays during the construction later. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) None c. Traffic congestion There is already traffic congestion along Jalan Tun Razak during peak hours. This may escalate during construction but may help reduce traffic volume once SSP Line is in operation. 4. Other Concerns The IB complex has seven storeys below the ground level. The underground works for SSP Line may need to consider this element to avoid undue problems to the complex. The Director suggests that the proposed SSP Line is built in stages and he hopes to see the infrastructure in operation soonest. ERE Consulting Group Issue 1.0/April 2014 E2-7 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-8 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 05 Target Group Venue Date Time : Perbadanan Putrajaya : Bilik Rundingan 2, Level 8, Block D, Perbadanan Putrajaya th : 15 December 2014 : 2.30 pm-3.30 pm. Participants: 1. Mr Sim Ee Chai – Assistant Director, City Planning Department 2. Mohd Zamri Daud –Environmental Control Officer 1. Brief background of Institution Perbadanan Putrajaya/Putrajaya Corporation (PPJ) was established under the Perbadanan Putrajaya 1995 (Act 536) for the purpose of managing and administering the Federal Territory of Putrajaya. Perbadanan Putrajaya is also entrusted with the functions of a local authority and local planning authority by various orders and notifications, namely: Federal Territory of Putrajaya (Modification of Local Government Act 1976) Order 2002 Federal Territory of Putrajaya (Modification of Street, Drainage and Building Act 1974) Order 2002 Federal Territory of Putrajaya (Modification of Town and Country Planning Act 1976) Order 2010 2. Support for SSP Line Perbadanan Putrajaya fully supports the project. Provision for park and ride in Putrajaya Sentral is ample. There are now 1500 bays with provision to build another 1500 bays. 3. Environmental Concerns None a. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) None b. Traffic congestion No traffic congestion. 4. Other Concerns The only matter raised is technical, i.e. how the SSP Line would enter into Putrajaya Sentral and how soon its detailed design would be ready in order for the local authority, i.e. Perbadanan Putrajaya, to assist where possible. Some of the queries raised are: 1. Will MRT share the ERL line (KLIA Transit) or does it have its own alignment? The map shown to them during the briefing is unclear on this i.e. they are interested to know how the SSP Line alignment will connect at Putrajaya Sentral. 2. Would MRT enter via the provisional tunnel already provided in Putrajaya Sentral for an LRT? ERE Consulting Group Issue 1.0/April 2014 E2-9 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 3. Would MRT alignment enters Putrajaya from the north of Putrajaya Sentral where there is a large piece of private land. Plans are being drawn to develop this land. If there is an intent by MRT Corp to cross this land before entering Putrajaya Sentral; the planning authority would need to ensure that provision is made in the layout plan for this; otherwise if development plans are approved without this provision, it would make it difficult for SSP Line to proceed without land acquisition. 4. Would MRT liaise with High Speed Rail (HSR) in working out the details on when and how both rail lines would enter Putrajaya Sentral. At present, HSR is at an advanced stage of planning and they are ready to freeze the corridor for the HSR to link to Putrajaya Sentral. If this occurs, can it affect SSP Line‟s corridor? 5. At present people drive to Putrajaya. Government staff drive to Putrajaya. Putrajaya has a strong tourism base -on an average more than 100 tourism buses enters Putrajaya especially at the Dataran. Would MRT consider extending into the existing underground tunnel (provided for a LRT) right under the spine of the city where the Boulevard is. This would help to move passengers traffic from the proposed HSR into Putrajaya city centre. It would help also Perbadanan Putrajaya to expedite its aim to have a ratio of 70:30 in favour of public transport. Perbadanan Putrajaya‟s key interest is to know how the SSP Line would link at Putrajaya Sentral, the provision of feeder bus, how it would integrate with HSR, would it require land acquisition, would it enter into its city centre via the existing tunnel and what kind of technical support can the local authority provide to facilitate implementation. They are open to more discussions with the MRT design team at a later stage. ERE Consulting Group Issue 1.0/April 2014 E2-10 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 06 Target Group Venue Date Time : Cyberview Sdn Bhd : Cyberview, Jln Usahawan 2,Cyberjaya th : 18 December 2014 : 9.50am-10.40 am. Participants: 1. Encik Ahmad Faizul Ramli, Head – Architectural & Planning (Project Management Division) 1. Brief background of Institution Cyberview Sdn Bhd was mandated by the government to spearhead the development of Cyberjaya. Cyberview was only active with full team on-board in 2006. Their role was confined to selling of land, constructing buildings for targeted market and identified endusers, build supporting amenities and undertake rehabilitation and maintenance work in Cyberjaya. In 2008, Cyberview launched the SME Development Initiative in support of the government‟s effort to spur the development of local IT industry. Cyberview‟s SME Technopreneur Centre currently houses more than 200 IT companies. Cyberview Sdn Bhd is planning to develop Cyberjaya City Centreat Persiaran Apec. 2. Support for SSP Line Cyberview fully supports the project. En Faisal from Cyberview Sdn Berhad is aware of the project and has been in communications with MRT Corp to discuss the location of the station proposed in Persiaran Apec, opposite Limkokwing University. He is pleased that the alignment is entering Cyberjaya. He asked when the project is expected to commence and when told 2016, is happy that it would be soon. He is glad that his proposal to have the station at Cyber City Centre has been agreed to. However, he proposes that this station be named Cyberjaya City Centre Station. He also proposes that the station near Sky Park be named Cyberjaya North. Cyberview Sdn Bhd would like to see a TOD development taking place around the proposed station once it is confirmed it will be at its Cyberjaya City centre. He further added that in developing the city centre, they have added a link to Putrajaya Sentral as well so this proposed alignment matches his expectations. According to him, the proposed SSP Line line coming into Cyberjaya and also into Putrajaya Sentral where the High Speed Rail is also coming is a boost for both cities and will serve as an added growth catalyst. The planning of Cyberjaya City Centre has always emphasised the importance and need for a public transport. 3. Environmental Concerns None a. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) None ERE Consulting Group Issue 1.0/April 2014 E2-11 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS b. Traffic congestion No traffic congestion. 4. Other Concerns A reservation is the presence of Syabas pipelines on the proposed site which requires further investigation. ERE Consulting Group Issue 1.0/April 2014 E2-12 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 07 Target Group Venue Date Time : Putrajaya Holdings : Bilik Mesyuarat Tingkat 12, Menara PJH th : 19 December 2014 : 10.00 am-11.00 am. Participants: 1. Puan Shujana Shuib – Head of Planning 2. Encik Hazwan – Head of Engineering 3. Encik Mohd Fairose – Senior Sales Supervisor 4. Cik Rozita Shamsuddin – Administrative Support 5. Puan Susilawati Ramli – Senior Executive 6. Cik Nor Fazliyana – Legal Executive 7. Cik Wan Nur Amalina – Legal Executive 1. Brief background Putrajaya Holdings or PJH is the Master Developer of Putrajaya, and is given the task of translating the vision of Putrajaya into a reality. Putrajaya Holdings Sdn Bhd was given the responsibility of designing and developing the comprehensive, highly strategic 20year Putrajaya Masterplan. Putrajaya Holdings‟ shareholders are Petroliam Nasional Berhad (PETRONAS), the national petroleum company; Khazanah Nasional Berhad (Khazanah), the investment arm of the Government of Malaysia; and Kumpulan Wang Amanah Negara (KWAN). However, the ownership structure has since changed and as at May 3, 2007, PETRONAS via KLCC (Holdings) Sdn Bhd is the majority shareholders with 64.41%, while CIMB Group Nominees (Tempatan) Sdn Bhd (for and on behalf of KWAN) has 20% stake and Khazanah has a 15.59%. Today, with more than 20 signature development projects in Putrajaya comprising office buildings, commercial hubs and residential, PJH will work alongside renowned names in the construction industry in developing Putrajaya. PJH has around 200 staff members. 2. Support for SSP Line PJH fully supports the project as they are waiting for it to be implemented and realized. Good connectivity from Kuala Lumpur to Putrajaya is vital for Putrajaya to achieve its vision. 3. Environmental Concerns None a. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) None b. Traffic congestion No traffic congestion. Although there are no concerns on traffic congestion, there are other areas that are linked to traffic and movements of people such as: ERE Consulting Group Issue 1.0/April 2014 E2-13 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Park and Ride At the moment parking spaces are inadequate at Putrajaya Sentral and additional parking must be made available to cater for the coming SSP Line and HSR (It is understood from Perbadanan Putrajaya that at present 1500 bays are available at Putrajaya Sentral and another 1,500 car parking bays can be added). Provision of Interlinkages into Putrajaya City Centre PJH would like to request that MRT Corp considers extending the present MRT alignment into the existing underground tunnel (provision for a LRT) right under the spine of the city where the Boulevard is. This would help to move traffic expected from HSR into the city. 4. Others PJH prefers the earlier alignment from the feasibility study which proposed a station to be built at Putrajaya Eastand passing through Precinct 14 (i.e. at the boundary of Bangi and Putrajaya). In an earlier discussion, it was understood that PJH was consulted and shown the alignment which they found acceptable. Putrajaya Holdings is surprised to find that the present alignment will pass through Cyberjaya on its way to Putrajaya Sentral. ERE Consulting Group Issue 1.0/April 2014 E2-14 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 08 Target Group Venue Date Time : Industry and Commercials in Seri Kembangan area : Dewan Persatuan Penduduk PKNS, 7/1, Seri Kembangan. th : 30 December 2014 : 5.30pm-6.30pm. Participants: 1. Encik Mazlan bin Sahran – Pasar Borong, Selangor 2. Puan Nurazfaliza bt Abdul Rashid – Restoran Anjung 3. Mr Jack Tan – Farm in the City 1. Background Seri Kembangan was established as the Serdang New Village in 1952 when the British moved Malaysian Chinese villagers living around Sungai Besi to a centralised location due to the Communist threat during the Malayan Emergency following the Briggs Plan. In its early days, the village had 50 houses and all were built from scratch because the British only provided empty plots of land. The area was close to rubber estates and the jungle posed dangers of a different kind. Most of the 15,000 inhabitants earned meagre incomes as mining workers and rubber tappers. At one point, the Seri Kembangan New Village was known for cottage industries like shoemaking but this has been overtaken by more profitable ventures. More developments took place after year 2000 and other prominent developments includes AEON Equine Park, McDonald's, Pasar Borong Selangor (wholesale market), Pappa Rich Kopitiam, Station 1 cafe, Boston Concept Restaurant, House of Healin Equine, Maybank, Giant Hypermarket and other businesses transformed this area into a business hub. The Seri Kembangan FGD for commercial could not proceed as planned as there were only 3 participants. A few participants sent sms to say they could not make it despite earlier confirmation a day earlier that they would. A few had to stay back at work to attend to last minute matters. The intent had been to call commercial operators from Seri Kembangan town centre right up to Taman Putra Permai. The FGD had to be converted into an interview as it did not have sufficient quorum. Two present were from Taman Equine area -wholesale and an 'urban' farm (plus zoo) and a restaurant operator in Seri Kembangan. 2. Support for SSP Line The group fully supports the project. 3. Environmental Concerns a. Noise and Vibration The representative from the “Farm in the City” is concerned with the noise and vibration during the construction period. The urban farm is sensitive to noise because it houses animals. However, its location is not close to the alignment and this was explained to him. According to the current map at hand, his farm appears not to be impacted. The representative from the restaurant is concerned over noise, dust and traffic congestion during the construction period of the project. ERE Consulting Group Issue 1.0/April 2014 E2-15 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS As the main road is heavily congested, she may lose her clients during the long construction period, and once affected, she is unsure whether business can recover. b. Social Issues The recent work site accidents appear to have spooked them about safety matters. Their concerns are during construction. Question of acquisition is raised but as it is not clear from the map shown that they would be directly impacted, it was not seen as an issue. c. Traffic Congestion Representative from Pasar Borong believes that the alignment could be near to them. They have had land subsistence during their development. There is fear whether during construction, this could happen again. He ask that the Project Proponent take note of this and inform them accordingly should this be an issue. Traffic congestion is raised as a possible issue because the wholesale market operates 24 hours, and peak hour is from 4am to noon. Representative from the „Farm in the City‟ believe that the farm is more likely to encounter traffic congestion because as a tourist attraction, it has over 500+ visitors a day and during peak season, the number could go up to 1000 a day or more. Similarly, Pasar Borong voices some concern as its customers average about 3000 a day and on weekends, it goes up to 5,000 a day. ERE Consulting Group Issue 1.0/April 2014 E2-16 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-17 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 09 Target Group Venue Date Time : Gapurna : Level 16, Menara Amfirst Tower 2, Jalan SS7/15, Kelana Jaya. : Thursday, 5 April 2015 : 10.00 am – 11.30 am Gapurna Participants: 1. En. Jasmi Darlis, Senior Quantity Surveyor 2. Pn. Haiza Idrus, Property Executive. The interview session was held at the request of Gapurna being the landowner of the stretch between Jalan Serdang Raya and Jalan Utama at Serdang Raya. This session was organized as they learnt that their tenants have enquired from them about the status of the land leased by Gapurna to them. 1. Brief background Both Gapurna and their sister company Sagu Prestasi own the stretch of land next to North South Expressway between Petron fuel refilling station at Jalan Serdang Raya up to the junction at Jalan Utama. Gapurna has leased its land to 8 tenants while Sagu Prestasi did so to 6 tenants. Some of these leases have just been renewed recently, each for a three year period. It was indicated that some operators had their businesses located very close to the residential areas and the local authority concerned has moved them to this current location. This includes the used car dealers. 2. Support for SSP Line The representatives are not opposed to the proposed SSP Line, as they see it as a public project, thus they accept it openly. The alignment and location of stations do not matter to them as they are landlords, and they will be pleased if the whole bulk of their land can be acquired completely. However, they will bring the proposal to their management in due time for their attention. 3. Environmental Concerns a. Noise and vibrations None. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) They are hopeful that their land will not be acquired to protect the interest of the tenants. Their concerns are centred on the livelihood of the tenants as they may lose their business if the land is acquired. They are also worried if certain units are taken for the viaducts, then it may only affect some businesses but safety could be an emerging issue. However, due to Right of Way (ROW), it was indicated that it is likely some land parcels will be acquired for safety reasons. Gapurna fear that they may lose steady monthly revenue from rental if parts of the land are taken affecting some of the tenants. c. Traffic congestion None. ERE Consulting Group Issue 1.0/April 2014 E2-18 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 4. Other Concerns They are unhappy that a focus group discussion has been earmarked for commercial operators in Serdang Jaya where some of their tenants were invited. The invitation for the FGD had been an open invitation to business operators in the area to attend and participate in the stakeholders‟ engagement. The landowners requested their tenants be excluded from the invitation. They would inform their tenants accordingly. However, the DEIA team informed that the stakeholders‟ engagement is an open invitation for the business and residential communities within the impact zone of the SSP alignment. The team would not stop any interested parties who wish to attend if they want to. At best, the DEIA team could inform the participants who are tenants of Gapurna and its sister company that their landlord would undertake to continue to liaise with the Project Proponent and inform them and they may be excused from participation. It would leave it to the free will of the people should they wish to participate in the engagement sessions. 5. Suggestions Their suggestions are: Complete acquisition of their land, Acquisition of certain parts of the land. ERE Consulting Group Issue 1.0/April 2014 E2-19 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 10 Target Group Venue Date : Residential and Commercial Units at Taman Salak Selatan Baru : Jalan 34, 35, 38 at Taman Salak Selatan Baru : 7 March 2015 Participants: No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Name Eng Teck Kian Yan Mun Wei Wong Yew Fook Tham Kong Fah M. Kannan Y.C.Ng Ng BengHooi CheahYeongNen Paul Raj Chin Pak Khoon Shankar Thangayah Ng Sook Mei NurulLaili Thangaraj K. Arumugathevar Address Teck Kian Glass, 867 Jalan 35 DePro Auto SdnBhd, 862 Jalan 35 Lin Glass Sdn Bhd., 849 Jalan 35 Solid Steel Metal SdnBhd, 861 Jalan 35 Sivagame Metal SdnBhd, Jalan 36B Y.C.Auto Service, 848 Jalan 35 Chin Fatt Trading Co., 852 Jalan 35 Crystal Advertising & Trading, 957B Jalan 38 TelfastSdnBhd, 895 Jalan 35 Chin Pak KhoonSdnBhd, 900 Jalan 35 (Resident), 896 Jalan 35 (Resident), 901A, Jalan 35 (Resident), 901B Jalan 35 (Resident), 896A Jalan 35 15. 16. 17. KaruppiahVisvanathan Chong Sai Meng Chia Lee Ying (Resident), 896 Jalan 35 (Resident), 899 Jalan 35 (Resident), 864 Jalan 35 This part of Kg Baru Salak South is believed to be affected by the proposed SSP alignment which will draw very close to it. A focus group discussion for Salak South community was th held on 25 February 2015. It was noted that the residents/operators from this area did not nd participate in the engagement. A site visit was carried out to study further the area on 2 March and to identify possible persons to engage. From the site visit, it was decided that to carry out case interviews of the residents and business operators here. The interview method is aimed to cover as many of them as possible armed with the show card. As it was not easy to bring all of them together, the interviews were conducted individually. The findings of the face-to-face discussions are summarized below. 1. Brief background The community at Taman Salak Selatan Baru is formerly a part of Kg Salak Selatan until they were separated and isolated from the rest of the village by many years ago when the Kuala Lumpur-Seremban Highway was constructed. Later, the construction of BESRAYA further enforces their isolation. According to a participant in the interview, quite a number of the original occupants of this area had since moved away, buying properties in nearby Kuchai Lama. They did not sell out their premises but sublet them to others. The target group for the interview comprises residents and business operators whose units are located along Jalan 34, Jalan 35, and Jalan 38. Their premises are believed to ERE Consulting Group Issue 1.0/April 2014 E2-20 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS be affected by the proposed SSP Line alignment. It is noted that the road conditions are extremely poor, made worse by the prevalence of trucks moving in and out of the area. Most of the area is not maintained, and in many parts, rubbish was left unattended. Out of the 25 units located in this area, 8were found to be abandoned, unoccupied or being used for storage. The abandoned units are in dilapidated conditions, with missing windows and doors. The remaining 17 units (as listed above) are occupied by residents or commercial operators. In terms of the occupancy status, 41 percent are owner occupied and the remaining 59 percent tenant-occupied. The occupancy period ranges from a low of 2 years to a high of 70 years, with the mode and the mean being 10 years and 23 years, respectively. The business establishments here employ a total of 121 persons (an average of 12 persons per establishment) while the residential units have 39 persons in 7 units (an average of 6 persons per household). 2. Support for SSP Line Only 29 percent of the participants interviewed are aware of the proposed SSP Line. All participants, except three, object to the proposed alignment coming to their area. However, the 3 participants who did not object, give their approval subject to certain conditions such as (i) the alignment goes underground; (ii) their businesses are not affected by any acquisition or relocation; and (iii) they are compensated attractively. 3. Environmental Concerns a. Noise and vibrations SSP Line may increase dust and noise during construction and operations. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) The participants give various reasons for their objections to the alignment being close to them. The reasons include: (i) they have stayed here far too long and it is difficult to find an alternative location at the same rental value; (ii) they are too old to move to another location; (iii) the area already serves them with basic needs such as school, market, town and most importantly to them it also serves as a source of their employment; (iv) it may affect their business by losing loyal customers; and (v) possible loss of employment opportunities if they are relocated elsewhere. c. Traffic congestion They are already facing traffic congestion in their area, especially after the condominiums were built opposite Jalan 34. Furthermore, the participants opine that parking problems are serious in the area and likely SSP Line is likely to aggravate it. 4. Other Concerns All the participants unanimously oppose any acquisition or relocation of their units. They are, however, divided on whether it is alright for them for the MRT alignment or the station to be located close to them. They are also divided over the potential impacts of noise, vibration, and dust to their units, i.e. some find such impacts acceptable and some do not. Their suggestions: Move the alignment away from their area Go underground ERE Consulting Group Issue 1.0/April 2014 E2-21 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-22 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-23 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Case Interview 11 Target Group Venue Date Time : Pekan Sg Besi Police Station (Institutional) :Meeting Room, Sg Besi Police Station, Jalan Suasa 3, Pekan Sg Besi : 9 March 2015 :10.30 am – 12.10 pm Participants: No. 1. 2. 3. 4. 5. 6. 7. 8. 9. Name ASP Muhamad Suhaimi Ibrahim ASP Sin Yin Long SM Mohd Noor Sjn Jasmei Din Kpl Fazril b. Mohamed Kpl Azuan b. Abu Talib L/Kpl Marshitahayate Ramli Kpl Azlina Hussin Sjn Mohd Khair Address Ketua Bahagian Keselamatan A, IPD Cheras OCS, Sg Besi Police Station T/KPB Sg Besi (P) SB, IPD Cheras SB, IPD Cheras SB, IPD Cheras Balai Polis Sg Besi Tugas Am, Sg Besi Sjn Aktiviti (P) Sg Besi 1. Brief background The police station is likely to be affected by the proposed alignment, especially its five blocks of barracks used to house its personnel. The blocks offer 40 apartment units and house about 160 occupants. It was stressed that the barracks are important to the police personnel in carrying out their duties at the station. Moving them away could adversely affect their operations. 2. Support for SSP Line The officers support the proposed MRT in general and that it would be good for Sg Besi. However, they do not want it to affect adversely the people here. 3. Environmental Concerns a. Noise and vibrations The officers are concerned over noise and vibration during construction and operations of the proposed project, especially based on their experience with the Ampang Line LRT and station located just adjacent to their police station. They state that after the LRT has been in operations for a while, it becomes noise with the noise level increasing over the years. They believe maintenance could be poor. They fear the SSP Line would pose a similar problem for them in the future if it is to be built near to them. They point out that noise and vibration do affect the operations of their police station. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) Acquiring the barracks will disrupt the homes of the personnel housed there. They would have to find alternative accommodation elsewhere and would need to travel to work. All these could affect the police station‟s operations and its efficiency level. ERE Consulting Group Issue 1.0/April 2014 E2-24 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS They are also worried of flash floods during construction after hearing of experiences elsewhere where blocked drainages during the construction phase have resulted in flooding when never before, has this happen. c. Traffic congestion Their main concern is parking facility for their staff as well as for those visiting the station. The town is facing severe parking problems. The mosque is also affected by shortage of parking spaces. Acquisition of the barracks will make parking woes worse as it will also remove parking facilities there for their personnel. The participants request that the police are consulted on the management plan for the MRT, especially if it is going into their area. As it is, they find that the parking facilities currently available at the existing LRT station here are insufficient to meet the needs of users. 4. Other Concerns The participants indicate that DBKL has plans to redevelop the township of Pekan Sg Besi. They think the proposed SSP Line should refer to such plans. 5. Suggestions Their suggestions: Consider moving the alignment across the other side of the existing LRT station where it could serve more effectively those at PPR Raya Permai and Pangsa Permai. Ensure a large Park & Ride facility is provided. Communicate with the Police Contingent Headquarters (IPK) on logistic matters should there be acquisition of their barracks. Consider redeveloping their barracks as part of the MRT development. The police can consider redevelopment of their barracks into a high-rise structure to accommodate more personnel. Take actions to reduce noise and vibration levels especially after the MRT is operating for a long while. Take the land from the Health Department‟s land where an abandoned clinic is presently located as well as the hawker stalls along the main road to build a new Park & Ride facility here. ERE Consulting Group Issue 1.0/April 2014 E2-25 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 01 Target Group Venue Date Time : Damansara Damai (Commercial Group) :LH6, Kolej Perkembangan Awal Kanak-kanak Ground Floor, Podium Block, Season Square, 1 Jalan PJU10/3C, Damansara Damai. th : 7 December 2014 :8.30pm-9.30pm Participants: 1 Zulkifli Ismail 2 Mohd Shahri bin Shamsuddin 3 Mohd Nazri Osman 4 Rusu Abd Azid 5 Hasrin Misran 6 Noorman Affendi 7 A.S. Clement H2 Gold Resources, F-2-50B Jalan PJU 10/10F Excellent Tyres & Services F-2-50B Jalan PJU 10/10F Restaurant owner, 50 Jalan PJU 10/10D Advertising, Damansara Damai MK Land, Damansara Damai General Manager, Kolej Perkembangan Awal Kanak-Kanak 1. Brief Background Participants are mostly commercial operators in Damansara Damai. They are tenants; not owners of the premises where they operate from. According to them, most operators here do not own their buildings. The area has about 80% to 90% operational commercial activities; boosted by the presence of ECONSAVE, a supermarket, and by the private college, Kolej Perkembangan Awal Kanak. 2. Support for SSP Line The group acknowledged that there will be benefits from the SSP Line and having a station at Damansara Damai would be good for their businesses. On the downside, they are not owners of their premises so the gains are limited to business growth. More likely, the owners would benefit from higher asset appreciation and they would raise their rentals. Already, rentals are high, for example, a ground floor unit currently used for a restaurant fetches RM5000 a month in rental. Many expect operational costs to rise when the MRT is up and operational. The risk is that these increases may not be in tandem; higher rental versus expanded business due to MRT. They identify two other groups who would gain, i.e. the residents and the students, especially those from Kolej Perkembangan Awal Kanak-Kanak. With SSP Line, they would find it so much easier to travel to various destinations all over the Klang Valley. Kolej Perkembangan Awal Kanak-Kanak is unsure of benefits. 3. Environmental Concerns Although they think benefits to business could rise, they are not confident for reasons such as: a. Environmental Issues Subsidence near project site. The site for the station is near the river. The area has suffered a major water disruption because the water pipes subsided from ERE Consulting Group Issue 1.0/April 2014 E2-26 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS seepage of river water. Attention must be given to this aspect during planning and design. Construction would cause rise in dust and noise levels in the area. b. Social Issues Security problems could occur c. Traffic congestion Damansara Damai is only accessible through the single road (Jalan PJU10/1) that is used to enter and exit the area. Businessmen depend on this road for delivery of goods. There could be further congestions during construction. More people would come to here to access the MRT station. Jalan PJU10/1 cannot take the additional traffic unless action is taken to improve road access despite the proposed SSP Line. To illustrate, participants informed that the main exit/entry is congested as early as 6am. Parking will be an issue during and after construction as there are insufficient car parks here. Users of MRT would drive here to park. d. Other Concerns Costs could rise (rental value, parking charges) 4. Suggested Mitigating Measure To consider building an additional exit/entry point for Damansara Damai before the construction phase as the place cannot take additional traffic congestion arising during the construction phase. ERE Consulting Group Issue 1.0/April 2014 E2-27 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 02 Target Group Venue Date Time : Kepong Metro Prima (Commercial Group) :Meeting Room, Persatuan Penjaja & Peniaga Kecil Kepong, 73-3A-1, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong, Kepong. th :13 December 2014 (Saturday) : 11.00am – 1.00pm Participants: No. 1. Name Yee Poh Ping Position Chairman 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. Lai Nyik Meng Chan Sai Kow Tan Cheng Yong Angie Lim Wong Yoon Fatt Wilson Eric Chin Foo Suan Chan Jimmy Chan Coli So Chai Fong Sang Ng Su Ing Ahmad Suki Hok Tiet Kien Beng Rama Krishnan Ng Yow Lam Lim Hong Chuan Lee Wai Seng Low Pooi Meng Ong Yeong Pu Zit Thing Wong Pek Mei Roo Ban Uai Chairman Secretary Photographer Organisation Kepong Community Service Centre Kepong Entrepreneur Park Kepong Entrepreneur Park Yanda Enterprises Yanda Enterprises Wing Seong Fatt Center Emopac One Blueprint Food Court Pusat Penjaja Jinjang Pusat Penjaja Jinjang Pusat Penjaja Jinjang Pusat Penjaja Jinjang PDRM Tokong Jinjang KJ Sin Chew Daily Sin Chew Daily Sin Chew Daily China Press Oriental Nanyang The Star Oriental 1. Background The group discussion was organised through the cooperation of the Kepong Community Service Centre. The group comprises the Head of the Service Centre, the Chairman of the Kepong Hawker Association and Operator of the Jinjang Hawker Centre. 2. Support for SSP Line People here have been looking forward to a good public transportation system. The group welcomes the proposal of having the SSP Line in Kepong, acknowledging that public transport here is bad. An example is the Rapid KL bus service in Kepong which they find provides poor service. The SSP Line would benefit the Kepong community. ERE Consulting Group Issue 1.0/April 2014 E2-28 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 3. Environmental Concerns a. Environmental Issues The general perception is the environmental issues are not very serious but there are exceptions as follows: Noise SSP Line alignment and the proposed station should not go near to homes because of the noise. The frequency of trains would definitely affect noise levels in the area and homes nearby. The thrust put forward is to put into place a plan to take mitigating measures on noises emanating from the proposed train and stations. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) 1) Acquisition and Relocation The people have concerns over acquisition and relocation. They ask that the following should be avoided or kept to minimum: Acquisition of commercial properties/hawkers centres Acquisition of car parks in the commercial area Acquisition and relocation of temple, to be completely avoided. Acquisition of homes/relocation 2) Hawkers‟ Centre Hawkers at the centre have been operating for many years. The land that they occupy now is said to belong to DBKL. They are licensed by DBKL and they have no security of tenure. There are about 20 operators here, with 100 dependents. They do not want to be relocated. Shifting them could mean the livelihood of these people would be severely affected. However, if relocation is necessary, they hope that they would be duly notified, and compensated. 3) Aesthetics On the visual effect, the feedback is the concrete columns supporting the guideways do not look good. More efforts should be made to landscape the areas below SSP Line tracks and the columns are painted accordingly to blend with the environment. More importantly, there is a fear that the columns coming close to people‟s properties could be so close such that they would infringe onto people‟s privacy. The comment put forward is “no one wants to see concrete columns in front of them.”On this, they want more action taken to address this negative visual effect. c. Traffic congestion 1) Car Parking The main worry for the commercial traders is parking. Their argument is if there is a station to be proposed here, the Project Proponent must ensure there are adequate parking facilities. They points out that there should be additional car parking facilities here at Metro Prima; otherwise, MRT customers would use the available car parks here as their car parks and this would have a negative impact on their ERE Consulting Group Issue 1.0/April 2014 E2-29 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS business. It is explained that the commercial traders here rely heavily on the availability of car parks in order to sustain their customer base. Inadequate provision of car parks also means more people would park haphazardly within nearby residential areas. They proposed that the area below the SSP Line tracks be used as for car parking. Furthermore, the Kepong Community Service Centre proposes adding more car park bays in the area without comprising the own existing car parks. See drawing attached. 2) Traffic congestion during Construction They perceive traffic congestion during construction will be bad because Jalan Kepong is already congested. As there are schools here, the traffic is bad during peak morning hours and after schools. During construction, the SSP Line would worsen the situation. They expect the Project Proponent to take measures to minimise traffic congestions. 3) Feeder bus services A feeder bus service is needed to support the proposed SSP Line in Kepong. In its absence, people would still drive to the station and this makes it difficult to manage car parking in the area. d. Others To take opportunity to create more car parks in Kepong in addition to DBKL‟s paid parking so that MRT users would not encroach on existing car parks in the commercial area. Areas identified appear to be road reserves in front of AEON Big and shop houses fronting Kepong Metro Prima. More shady trees to be replanted after completion of the project. MRTC to consult them once details are in final stages. 4. Suggested Mitigating Measures (1) Reduce impact on business operators and hawker centres. (2) Install the right noise barriers and the choice of it should not affect aesthetics in the commercial areas. (3) Ensure provision of more parking spaces. (4) Have a proper traffic management plan especially during construction. (5) Provide feeder buses to surrounding areas. ERE Consulting Group Issue 1.0/April 2014 E2-30 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Mr Yee, Head of the Kepong Community Service Centre explained his suggestion the hatched areas are his suggestion for additional car parks to be created to support the MRT station in Kepong-Metro Prima area. The suggested areas are supposedly road reserves. ERE Consulting Group Issue 1.0/April 2014 E2-31 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 03 Target Group Venue Date Time : Kg Batu Delima (Residential Group) : Dewan Orang ramai Kampung Batu Delima : Sunday, 14 December 2014 : 9.30am-11.30am NO. NAME POSITION ORGANISATION 1. 2. 3. 4. 5. 6. Bahrum Mohd Som Mohd Rodzi Tasudin Sharifah Mahani Rapeah Mohamed Arbain Kassim Mohd Saiful Bahri Chairman Deputy Chairman Comm. Member Comm. Member Comm. Member Comm. Member JKKK. Kg Delima JKKK. Kg Delima JKKK. Kg Delima JKKK. Kg Delima JKKK. Kg Delima JKKK. Kg Delima 1 Brief background 1. Kg Batu Delima has about 150 houses with a population of about 400 persons. Established in the 1930s from a wooden traditional village, it has now modernized over time to what it is now. The place is currently safe for the population and there is a rehabilitation centre named Darul Saadah. Apart from that, the village also has a number of workshops and petty traders earning a living. The village is situated next to a lake that serves as a retention pond. They claimed that their place is the only heritage village left. The participants also highlighted that there was a village at the other side of the same lake which has now been taken over for a high rise residential development. There is an ongoing protest by the villagers against the construction of a road next to the Dewan Orangramai Kg Batu Delima to connect the residential development to the main road (Jalan Kepong Lama) traversing the village. 2. Support for SSP Line The participants support the overall SSP Line project subject to a revision to the proposed alignment. They request that the station be built closer to the TNB building and the alignment should either be (i) adjusted to the banks of the lake, or (ii) across the lake so that the village and the villagers‟ homes are not affected and land acquisition would be avoided completely. 3. Environmental Concerns a. Environmental issues The participants who spoke on behalf of the village are concerned with the increase in the noise and dust levels expected during the construction phase. b. Social Issues They are concerned with safety and security of the villagers who are old and weak to defend themselves. They mentioned they do not want their land and homes be acquired. ERE Consulting Group Issue 1.0/April 2014 E2-32 B Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS c. Traffic Congestion Currently, Jalan Kepong Lama already suffers traffic congestion during peak hours as it is used as a shortcut to Taman Wahyu. Jalan Kepong Lama is a one-lane road that cannot serve heavy traffic and houses are close to the road. During the construction phase, SSP Line may worsen this scenario, if the traffic is diverted there. Further increase in traffic volume will affect safety of villagers and cause damage to the road serving the village. d. Other Concerns The participants are concerned with the size of the station to be built and are worried that it will overshadow the size of the village. They wish that the proposed station be moved closer to nearby Jinjang area to serve the population there as Kg Batu Delima is already accessible by KTMB Komuter line. The villagers hope that the village is conserved as a traditional village. Having a station close to this village will change the lifestyle of the people in the village. They will object strongly if the current alignment is retained. The participants expect a meeting with the Project Proponent to discuss the alignment further. 4. Suggested Mitigating Measures (1) Use JPS land reserve and TNB pylon reserve for the alignment to the back of TM building near Taman Wahyu to avoid any disruption to this village and acquisition at Taman Wahyu. (2) Move the proposed station closer to the population at Jinjang Selatan Tambahan. ERE Consulting Group Issue 1.0/April 2014 E2-33 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Kg Batu Delima Legend: - proposed new location of station, closer to TNB building. Red line– participants‟ proposal to go close along the lake; green line – participants‟ proposal to align along existing TNB transmission line/reserve. ERE Consulting Group Issue 1.0/April 2014 E2-34 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 04 Target Group Venue Date Time : PPR Pekan Batu (Residential Group) : Meeting Room, PPR Pekan Batu : Monday, 15 December 2014 : 9.00pm -11.00 pm NO. NAME 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. Mohamed Razian Adam K. Jayakumaran Ishamudin Abdullah Panwi Abdullah P. Govindaraji E. Ramakrishnan Norfaizah Hashim Noraini Mahmud Ihsan Muslim Zainab Hj Said Aisyah Munirah Roselila Idrus Tg. AzamiyahTg. Mukhtar Khamshabt A. Samah M. Khairul Azri M. J. Ganesan G. Selvarajoo M. Poopalasingam 1. POSITION ORGANISATION Chairman Dep. Chairman Secretary Treasurer Comm. Member Comm. Member Women‟s Bureau Chief, Women‟s Bureau Comm. Member Comm. Member Comm. Member Comm. Member Comm. Member Resident Civil servant RT Comm. Member Comm. Member Comm. Member PPR Pekan Batu “ “ “ “ “ “ “ “ “ “ “ “ “ JPAM Sentul Taman Rainbow Taman Bamboo Taman Bamboo Brief background The session which was organized under the assistance of the Chairman of PPR Pekan Batu, was also extended to Taman Rainbow and Taman Bamboo. PPR Pekan Batu has about 3000 occupants. PPR Pekan Batu also houses Jabatan Pertahanan Awam Malaysia (JAPM), with one member attended the discussion today. There are poor families living in here that would benefit from the proposed rail transport. 2. Support for SSP Line SSP Line would bring additional benefit to the residents of PPR Pekan Batu as it would another public transportation to complement KTM Komuter. They appreciate SSP Line coming close to their area. PPR Pekan Batu participants find the proposed SSP Line a good idea as it would benefit the younger generation but they hope for a fair price tariff that is suitable for their poor residents. The JPAM member believes that SSP Line will reduce the traffic congestions here once it goes into operation. The participant from Taman Rainbow was skeptical that SSP Line will bring any benefit to his area. He cited congestion and noise as issues the people staying nearby will encounter. ERE Consulting Group Issue 1.0/April 2014 E2-35 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS A participant pointed out it is likely they would be affected indirectly; they could not see any direct impacts on them. 3. Environmental Concerns a. Environmental issues The participants highlighted environmental issues such as increase in noise and dust levels during construction and operational phases of the SSP Line. b. Social Issues Participants from Taman Rainbow and Taman Bamboo expressed their worry that residents will be affected by any acquisition for the SSP Line. However, they want the SSP Line to serve Jalan Ipoh residents more as there is no major public transportation system in the area. They think some affected people may accept acquisition; some may not and this will vary accordingly. Participants are also concerned with safety and security of residents especially in the construction phase due to their awareness of recent incidents at construction sites c. Traffic Congestion PPR is located in a congested area and the SSP Line may add to the congestion during construction. Traffic congestions to be avoided. 4. Other Concerns The participants are concerned whether there will be seamless connection between SSP Line and other public transportation systems, especially with KTMB Komuter line near their residences. Based on the map shown, they find the proposed station is not fully integrated with the other rail line. They want facilities such as lifts and escalators, dedicated coaches for women, and surau. They want fare to be reasonable as people are mostly from the low-income group. Feeder buses are required to serve residents from areas around to the SSP Line station. For representatives from Taman Rainbow and Taman Bamboo, the question of land acquisition is a matter of concern. They want to have access to more detailed maps showing the SSP Line route. To this end, the participants expect to have an additional meeting with the Project Proponent where they could discuss further the alignment and its impact on them. 5. Suggested Mitigating Measures (1) Have an effective traffic management system during construction as the area has roads that are narrow and congested. (2) Ensure safety of residents is attended to during construction. ERE Consulting Group Issue 1.0/April 2014 E2-36 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-37 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 05 Target Group Venue Date Time : Sri Damansara(Commercial Group) : Sri Damansara Club : Wednesday, 17 December 2014 : 2.00 – 3.30 pm Participants: No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Name RosemalizaRuslan Sahrunnizam bin Yassin MohdZaideeZainudin Rafaddin bin Ijai Deen bin Ali Not LokmanHj. Tajiman KowThiem Choy Tan Kwok Fong Dato‟ Wan Abd. Fatah DatinMaznahYahya KowKeng Long Position HR Manager Chargeman Executive Insurance Advisor Building Manager Chargeman Manager Manager Director, Dealer Manager Manager Organization FMM FMM Proton Proton L&G L&G Sri Martek Furniture BHP Salutary Fortune AlafSinaran Enterprises Econic Marketing 1. Brief background While many more were invited to the session, only those listed above attended this session. In close proximity to the proposed SSP Line alignment are several businesses in Sri Damansara including Proton, FMM, and BHP petrol station. These are also located near housing areas. 2. Support for SSP Line Generally, almost half of the participants gave a conditional support on the proposed SSP Line. However, this show of support is on a condition that they or their businesses would not be adversely affected through acquisition and relocation. FMM„s agrees with the proposed SSP Line as it will improve the visibility of their company from afar. Currently, there are trees blocking the view of their building. FMM believes that with this SSP Line, it will enable them to replace their private vehicles and use the SSP Line to travel to Putrajaya which they often do. 3. Environmental Concerns a. Environmental issues The businessmen anticipate increase in noise during construction and operations of SSP Line. FMM is concerned over noise during construction and even after construction. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) Based on the map presented to them, participants claim Station 2 is too close to the buildings nearby, which is likely to affect the aesthetics and some operators may lose their business. L & G participants are concerned that the foundation of AIA and SD Hotel buildings may be affected by the construction works on SSP Line. ERE Consulting Group Issue 1.0/April 2014 E2-38 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS The dealer for BHP petrol station registered his strong objection should the proposed SSP Line results in the acquisition of the petrol station where he operates. He points out that if any compensation is to be given, it would go to the owner of the property, i.e. the company or individual who owns the affected land. In his case, as a dealer he has no rights over the property and will lose his livelihood and business should this happen. This concern is echoed among many of those present, especially when they are tenants and not property owners. They show concern and are worried that if land acquisition occurs, they, as tenants, have to leave without any compensation and despite the terms of their tenancies. FMM states clearly that it would object should their building be acquired. They also conveyed their concerns with safety issues during construction. They hope there will be no mishaps especially during the construction of SSP Line. Participants from Proton feel they may lose their jobs if their premise is acquired and given their age, they may not be successful to find another job. Representatives from EON noted the proximity of a proposed station to their showroom along MRR2 but were unable to comment much as this matter is usually handled at headquarters. They, however, indicated that any acquisition could definitely disrupt their business and may lead to relocation or loss of employment. The recommendation from the group is to realign the route. The proposal is for SSP Line to use the government road reserve on the other side of Jalan Kuala Selangor to avoid it from affecting businesses such as the petrol stations (e.g. BHP). c. Traffic congestion FMM is worried that entrance to their building may be blocked by traffic during the construction of SSP Line as the road, Persiaran Dagangan, where they are at and where they think the SSP Line will traverse is too narrow to accommodate the SSP Line. 4. Other Concerns Participants also request for feeder buses to serve the residential, business and industrial areas. Some participants enquired about details of compensation if their properties are acquired for the project, while others request for more detailed plans and clarifications on the Railway Scheme.FMM hopes that there will be more parking facilities to cater for the need of their clients 5. Suggested Mitigating Measures (1) Possibly use noise barriers (2) Try to realign across the other side of Jalan Kuala Selangor on government reserve land opposite AIA building. ERE Consulting Group Issue 1.0/April 2014 E2-39 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-40 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 06 Target Group Venue Date Time Participants: : Taman Jinjang Baru (Residential Group) : Dewan Persatuan Penduduk Taman Jinjang Baru : Wednesday, 17 December 2014 : 8.00 –9.30 pm NO. NAME POSITION 1. Lee Kim Meng Secretary 2. Low Seng Hui Secretary 3. Yee Tiam King Chairman 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Yaw Than Seong Tan Teong Chai Wong WaiKhiong Wong Kat Chin Lee Yee Kim YiopChii Lin Shim Chuan Loy Chong See Fun Yiop Chee Ho Kuan Ah Wah Choo Yin Fatt Wong Chik Heng Treasurer Resident Resident Resident Resident Resident Resident Resident Resident Resident Resident Resident ORGANISATION Residential Association, PPR Taman Jinjang Baru Residential Association, Middle Cost Housing, Taman Jinjang Baru Resident Association, Sri Jinjang High Cost Housing Country 1Malaysia PPR Taman Jinjang Baru PPR Taman Jinjang Baru PPR Taman Jinjang Baru PPR Taman Jinjang Baru PPR Taman Jinjang Baru PPR Taman Jinjang Baru PPR Taman Jinjang Baru PPR Taman Jinjang Baru Middle Cost Housing Taman Jinjang Baru Middle Cost Housing, Taman Jinjang Baru Middle Cost Housing, Taman Jinjang Baru 1. Brief background Taman Jinjang Baru consists of a mix of low, middle and high cost housing. The participants claim that Jinjang is the largest Chinese new village in Malaysia. Recently, the number of Sabahans who live in Jinjang has increased rapidly. The residents informed the share of the non-Chinese in Jinjang has increased to 40% from a previous low of 10%. 2. Support for SSP Line The residents at Jinjang Baru support the proposed SSP Line project. They contend that SSP Line should commence soonest to reduce traffic congestion in the area. However, the location of the station needs to be moved further away towards the DBKL towed vehicle site, and before the food court (see marks A or B in photo below). According to them, this shift will be good for the proposed SSP Line as it would then be able to serve residents from Jinjang North. In addition, there is land available at the newly proposed site which can accommodate easily the proposed Park and Ride facilities. 3. Environmental Concerns a. Environmental Issues The residents anticipate noise pollution during and after the construction of SSP Line. ERE Consulting Group Issue 1.0/April 2014 E2-41 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) Residents want to know whether there is any land acquisition, especially the acquisition of residential properties here. They are looking for assurance that it would not happen in their area. c. Traffic congestion The residents are concerned with the possibility of immense traffic congestions during the construction of SSP Line. This is because they believe that Jalan Kepong is too narrow and daily traffic is too heavy. They are also concerned that should the proposed station be maintained at its present site, people will park their vehicles in their residential areas and aggravate parking problems here. The SSP Line will worsen the situation because users of SSP Line will park anywhere at and around the residential areas and this will not be tolerated by the residents. 4. Other Concerns The residents request feeder buses to the residential areas and Park and Ride facility is a must near the station. They expect many from the surrounding residential areas will use SSP Line, and to accommodate them, there should be large numbers of parking bays at the proposed Park and Ride facility. 5. Suggested Mitigating Measures (3) Move location of proposed station to DBKL land near the food court (Location A or B, in diagram below). ERE Consulting Group Issue 1.0/April 2014 E2-42 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS A B ERE Consulting Group Issue 1.0/April 2014 E2-43 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 07 Target Group Venue Date Time : Ampang Park – KLCC East Stations (Commercial Group) : Junior Ballroom, Intercontinental Hotel, Kuala Lumpur : Thursday, 18December 2014 : 3.00 –4.30 pm NO. NAME 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Zaidi Abu Samah David Hong Annie Low Susan Ng Lee Nyet Jam Kuek Meng Huat Raja Noni Adila Lee Ah Gom Jacquelyn Tay Kum Yut Kwong Lee Chee Meng Nics Ooi Shirley Hoo POSITION ORGANISATION Finance Manager Property Manager Manager Admin Executive Finance Manager Property Manager Building Manager Resident Manager Resident Manager Chairman JMC Asst Chief Engineer Director of Marketing & Mass Communication CBRE KJS Ampang Park Mgmt Ampang Park Mgmt Ampang Park Mgmt RBMC Oval Kl (East) Troika Dua Residency Corinthian Oval Hotel Intercontinental Hotel Intercontinental Participants: 1. Brief background The discussion comprises of mainly two groups, being business people around Ampang Park Complex, and the other from Kudalari area. Both groups merged combined into one as only a few participants agreed to attend the session. Participants state that the place is very peaceful with the exception of traffic problems. The area accommodates expatriates under the MM2H programme. Ampang Park and KLCC East Station area has a sizeable number of commercial establishments, including shopping complexes, hotels, and office buildings. In addition, there are also residential units and condominiums. The LRT Kelana Jaya Line serves the area with a station located between Ampang Park Mall and Intercontinental Hotel. 2. Support for SSP Line Overall, the participants support SSP Line and are looking forward to more details from MRT Corp. a. Environmental Issues Their concerns include noise and vibrations, safety, and risks of cracks appearing on their buildings during construction as well as possibilities of flooding, as the area is flood prone. They are worried if sinkholes occur given the soil conditions here. b. None Social Issues ERE Consulting Group Issue 1.0/April 2014 E2-44 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS c. Traffic Congestion The traffic around both stations is heavy especially during peak hours. The worry is that people will park their vehicles haphazardly along the road during construction of SSP Line given steep parking rates here. On the positive side, participants state that the proposed SSP Line will help resolve current traffic issuesin their area after SSP Line goes into operation. d. Other Concerns Will there be acquisition near Ampang Park for the new station for SSP Line? Multiple owners own the complex. There is a need to ensure that there is seamless connection underground especially between SSP Line station at Ampang Park and the existing LRT Kelana Jaya Line. They also request that there is common ticketing system for both SSP Line and LRT Kelana Jaya Line so that they can switch trains without the need to buy multiple tickets. Another suggestion is to examine the possibilities whether SSP Line line can share the same station at Ampang Park with Kelana can also be the same station for SSP Line at Ampang Park. Whether the current underground car parking facility at KLCC can accommodate users of SSP Line. Make available plans for future expansion plans to avoid acquisition of private properties and displacement of residents and businesses. The participants request for further engagement with MRT Corpto learn more details under the Railway Scheme. 4. Suggested Mitigating Measures (1) (2) (3) Have a seamless movement of passenger traffic from SSP Line to LRT Kelana Jaya Line. Study water flow patterns during heavy downpours in the area. Need a proper traffic management during the construction phase. ERE Consulting Group Issue 1.0/April 2014 E2-45 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-46 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 08 Target Group Venue Date Time : Jinjang Station(Commercial Group) : Meeting Room, Selangor Omnibus Office Building. : Friday, 19December 2014 : 3.00 –4.30 pm Participants: NO. NAME 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Andy Lew Tan Choo Hoe Chu Che Chong Chai Chee Weng Faizol bin Shafie Shafie bin Zain Chong Wei Lee Chong Sheau Jing Jacob Then San Pow Chan Ching How Ho Pooi Fong Steven Wong (anonymous) 1. POSITION Director Manager Director Director Manager Manager Manager Manager Sales Manager Director Manager Manager Director ORGANISATION Selangor Omnibus Co. Selangor Omnibus Co. Taipei TCM Medical S/B Mahajaya TCM Center SFFS Shell SFFS Shell Hotel Kepong Hotel Kepong Tomorrow Furniture CCH CCH Li Meng Furniture Selangor Omnibus Co. Brief Background The proposed location of Station 7 is surrounded by large numbers of commercial and industrial establishments. Most industrial establishments here are said to employ foreign workers who reside within or nearby locations, and they may not be using SSP Line as they may prefer to use buses which is likely to be cheaper. The main road (Jalan Kepong) is highly congested a peak hours. Commercial establishments here occupy private land. Quite close by is Jinjang Utara, which is claimed as the largest Chinese new village in Malaysia. The meeting was held at Selangor Omnibus Co. which has 90 buses plying between Kepong and Kuala Selangor and Rawang, with about 200 employees. The bus company has been in operation here since its establishment in 1937. Kepong is already served by KTMB, and other bus transportation companies such as Metrobus, Wawasan Sutera and RapidKL, in addition to Selangor Omnibus. 2. Support for SSP Line The participants support the proposed SSP Line as long as it does not require acquisition of their premises, or affect their businesses. 3. Environmental Concern a. Environmental Issues Kepong Hotel is concerned with vibrations especially during the construction phase and the noise from the SSP Line line during operation. They say noise of moving ERE Consulting Group Issue 1.0/April 2014 E2-47 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS rail cars may affect their business due its close proximity to the line. Their customers may not return to the hotel if it is noisy. b. Social Issues The stakeholders are concerned with the size of area that will be cordoned off during the construction period and this may affect their businesses. They want the SSP Line to give attention to serving the Rakyat and not causing undue difficulties to them by obstructing traffic, acquisition and displacing residents and businesses. They are also concerned with the Park and Ride facility proposed at the area, which they feel will be located very close to the proposed station. They are of the opinion that the site is quite dense with business activities and there is no need for a Park and Ride facilities here, as it will certainly lead to acquisition of land and existing properties. Furthermore, they are convinced that compensation mechanisms will not satisfy them based on the experiences they have learnt from MRT1. Omnibus is said to be operating in a strategic place. Moving their business require a larger acre of land to support the requirement of their business especially parking bays for their buses, maintenance, and fuel supplies. Any compensation to the company may not be sufficient for them to purchase another area. Others are unsure where to move their business even if they are compensated. The Shell fuel station does not agree if his premise is acquired for any reason. The bus company agrees to move only if the compensation plan is attractive. c. Traffic Congestion Currently, Jalan Kepong is already congested. The traffic flow may be disrupted during the construction phase. The proposed Park and Ride facility will add up to this issue thus they oppose the park and ride facility in the area. d. Other Concerns Hotel Kepong is concerned that the SSP Line line will block the view of their hotel. A few participants were upset over the possibility of acquisition of their premises by SSP Line. They point out that the information given are unclear and lack details and there is a deliberate attempt to withhold information during the engagement. There was a unanimous agreement by all to a proposal by the Chairman of the bus company to shift the location of the proposed station a little further to somewhere near the DBKL site for towed vehicles or Fadason/Public Bank. The proposed site they say would be more strategic to serve Jinjang Utara and Jinjang Selatan Tambahan while Station 8 will serve Jinjang Selatan and Taman Wahyu. Participants suggested that some land may be acquired temporarily at the site of Station 7 during the construction process and reinstated to the owner after the construction is completed. Feeder bus services to housing estates in the area are required. The participants expect the project proponents to brief them further with more information. 4. Suggested Mitigating Measures (1) Move the proposed Station 8 onto the DBKL land mentioned above (see map below). (2) Have a good traffic management plan during the construction phase. (3) Provide feeder bus services. ERE Consulting Group Issue 1.0/April 2014 E2-48 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Selango r Omnibu s ERE Consulting Group Issue 1.0/April 2014 Li Meng Furnitur e DBKL Towed Cars Depot E2-49 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 09 Target Group Venue Date Time : Residents of Seri Kembangan (South) : Bilik Mesyuarat, Dewan Dr.George Lim, Jalan Putra Permai 2, Seri Kembangan th : 20 December 2014 : 10.30 am-12.30 am. Participants: 1. Encik Khalid Abd Jalil, Ahli Persatuan Penduduk, Taman Penggiran Putra 2. Encik Bani Hasnan Hj Basir, AJK, Persatuan Penduduk, Taman Penggiran Putra 3. Raymond Chua – Ahli, Sierra 4. Tie Sing Chie, AJK, Taman Equine. 5. Yeap Teck Chong, AJK, Taman Equine 6. Faizal Shaiyuddin, AJK, Taman Dato‟ Demang 7. Ahmad Sofian Ali, AJK, Taman Dato‟Demang. 8. Onn Mohd Yusoff, AJK, Sierra 9. Amat Ramsa Yaman, Pengerusi, Taman Pinggiran Putera. 1. Brief background The valley once surrounded by greenery, is now completely hemmed in by buildings. Taman Equine, Taman Putra Permai, Taman Lestari, Taman Pinggiran Putra and Pusat Bandar Putra Permai are among the residential enclaves closest to the landfill. More developments took place in between 2000–2008 and other prominent developments includes AEON Equine Park, McDonald's, Pasar Borong Selangor (wholesale market), Pappa Rich Kopitiam, Station 1 cafe, Boston Concept Restaurant, House of Healin Equine, Maybank, Giant Hypermarket and other businesses transformed this area into a business hub. Another Taman that is Taman Dato Demang is also located nearby numerous amenities namely Bazaar Rakyat PKPS, Pasar Borong Selangor, Alice Smith School, Jusco Equine Park, Giant, Taman Dato‟ Demang also has easy accessibility via roads and highways namely Jalan Putra Permai, Persiaran Lestari Perdana, Jalan Equine, Persiaran Equine Perdana, ELITE Highway, South Klang Valley Expressway (SKVE), Damansara – Puchong Highway (LDP) and Maju Expressway (MEX) 2. Support for SSP Line The participants at this FGD fully support the project. 3. Environmental Concerns a. Noise and Vibration Need noise barriers to overcome noise during construction especially to the residents of Taman Dato‟ Demang. Taman Dato‟ Demang is within 20 metres behind Station 35 (Equine Park). b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) ERE Consulting Group Issue 1.0/April 2014 E2-50 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS c. The new mode of transport will attract more foreign workers. Security should be enforced as the nearest police station is in Serdang. Safety of buildings must be taken into account especially during construction. Some of the areas are prone to flash floods e.g. area around Aeon Jaya Jusco junction so cautionary measures have to be taken during construction to avoid this. Some areas in Taman Dato‟ Demang are facing subsidence and siltation problems; they could get worse during construction. Provision for information dissemination system (in the station and also in the train) for the handicapped of all categories such as the blind, deaf etc. to be considered. More lifts and accelerators are needed at stations. At present in most LRT the lifts are very small. Traffic congestion At present, the suggested station especially station 35 is experiencing heavy traffic flows and this will get worse during the construction period. Propose that every station should have adequate parking bays and fly over/bridge for pedestrian and it must also be user-friendly for the handicapped. Provision for Drop-off/pick up area in every station is desired. Propose to adapt the modern parking systems as in other countries like Japan and Australia 4. Other Concerns a. Alignment The proposed Station S35(Equine Park) should be moved away from current proposed position; either north or south because at present Aeon Jaya Jusco is experiencing parking problem and traffic flows are already bad and they congest this area. The fear is this situation will worsen, especially during the MRT construction. The Residents of Taman Dato‟ Demang and Taman Equine feel that Station 35 should be moved further south (see Diagram 1). Alternatively, Station S35 (Equine Park)should be combined with Station 36 into ONLY one station, that is, at Pasar Borong. (refer Diagram 1and photos) Station at Taman Putra Permai is close toO2 city(facing „Atmosphere‟ and „Garden Explore‟).The expected completion date for O2 city is in 2015. O2 City is built with sustainability in mind, plenty of greenery and an emphasis on recycling initiatives. “Green” features include a recycling centre within the confines of the neighbourhood, with direct access to organic decomposers. Therefore, they propose a station that is slightly away that is near Pasar Borong Selangor rather than near O2 City. Suggest that the station near Limkokwing University is redundant and propose the station to be moved further and closer to Cyber Jaya City Centre. 5. Other Matters Propose future management facilities in the station (shops etc.), should be allotted to locals, i.e. locals to be given priority Propose to consider a double-decker coach. ERE Consulting Group Issue 1.0/April 2014 E2-51 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Diagram 1 O2 City Station 35 TmnDatoDemang Proposed New Station by Residents @ PasarBorong Selangor Station 36 Giant Seri Kembangan ERE Consulting Group Issue 1.0/April 2014 E2-52 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS The proposed station 35 Taman Dato‟ Demang Photo taken on 24/12/14 – early morning PasarBorong Selangor Empty land near PasarBorong Selangor ERE Consulting Group Issue 1.0/April 2014 E2-53 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-54 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 10 Target Group Venue Date Time : Residents of Putrajaya : Club House, Tasik Putrajaya th : 21 December 2014 : 10.30 am-12.30 am. Participants: 1. Datuk Hj Paiman – P16 2. Azhan Yusof - P8 (Kementerian Kebajikan Masyarakat) 3. Safian Md Salleh – P9 4. Hamdan Bahari - P7 (Maritim) 5. Hj Salleh bin Othman –P18 6. Saripah Samsuri – P8 7. Rahmah bt Ibrahim – P9 8. Hjh Puziah Saad –P8 –Jabatan Peguam Negara 9. Raja Muhamad Hilmi Raja Sulaiman –P8 10. Zaiton bt Ibrahim –P9 (wakil komuniti) 11. Afendi bin Ismail – P7 (Jabatan Imigration Malaysia) 12. Hj. Roslan bin Abu Hanif –P8 (Komuniti Chairman) 13. Mohd Noh Aripin – P8 14. Zarina Ismail –P8 (PNB/Ahli Komuniti). 1. Brief Background th Putrajaya was established on the 19 October, 1995 and made Federal Territory on the 1 of February 2001. Putrajaya was administered by Perbadanan Putrajaya. st Planned as a garden and intelligent city, 38% of the area is reserved for green spaces. A network of open spaces and wide boulevards were incorporated to the plan. Construction began in August 1995.In 2002,a rail link called KLIA Transit was opened, linking Putrajaya to both Kuala Lumpur and KL International Airport in Sepang. However, construction of the Putrajaya Monorail which was intended to be the city's metro system was suspended due to costs. One of the monorail suspension bridges in Putrajaya remains unused. In 2010, the population of Putrajaya was estimated to be over 67,964 which comprised mainly government servants. 2. Support for SSP Line The participants at this FGD fully support the good project. 3. Environmental Concerns b. Social Issues None. d. Traffic congestion None ERE Consulting Group Issue 1.0/April 2014 E2-55 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 4. Other Concerns The community felt that the proposed SSP Line alignment does not solve commuting issue and congestion in Putrajaya. Most are looking forward to having a link from the SSP Line to a proposed monorail in Putrajaya that passes all Precincts, government offices and shopping complexes. For them, it is the most feasible solution to traffic congestion in Putrajaya that is caused largely by civil servants and tourists and others coming in on a daily basis. Many civil servants move a lot daily in carrying out their duties, travelling between KL and Putrajaya so an MRT link is good but insufficient to make them turn to using it even in their daily travels to office, back to the Precincts and to KL. They do not use buses despite the provision of present bus system, saying that the present bus services are not meeting their needs. They prefer a rail link. The current park and ride bays in Putrajaya Sentral are already filled to the brim by outsiders coming into Putrajaya to use the KLIA transit. They do not support having a Park and Ride here again. It would bring in more outsiders and aggravate traffic congestion further in Putrajaya, especially during peak hours. The residents want a monorail or any rail link from SSP Line to the city centre, i.e. at Boulevard. They believe that without this link, the SSP Line does not serve its purpose in moving people into Putrajaya. They reiterate the presence of the tunnel provided for such a link and could not understand why such integrations are not thought through during the MRT initial design, especially when the monorail had been promised even as early as in 2003. In summary, the points raised are: 1. Support for the SSP Line and that it would be good for the public 2. Worried about traffic congestion that SSP Line would bring especially if there is a Park and Ride there. Present Park and Ride facility is too congested. Outsiders drive here to make use of the KLIA Transit. More will drive here to use the SSP Line when it is completed. There could never be enough parking for residents and civil servants especially as their trips to towns do not usually start early in the morning if this situation is not reviewed. They need to go to KL on errands –either personal or jobs and if the Park and Ride are filled early in the morning by commuters, there will be no space left for residents and civil servants. This will worsen when the SSP Line is completed. 3. The link to a proposed monorail or tram line within Putrajaya is essential to make the SSP Line works well and serve Putrajaya more effectively. Without it, there is no assurance that the people here would use the SSP Line. The monorail or tram or any internal rail link will complement SSP Line as more tourists, workers and residents could make full use of the facility. Putrajaya is now emerging as a centre for international tourist events and these are held on an annual basis. There are now too many tourists converging into Putrajaya and this adds to traffic congestion. 4. Feeder bus services are necessary. The present one does not seem very effective nor is it tuned to the needs of the people here. Also, people here like to have access from their homes (like in Singapore) and the present bus services do not seem to do this. 5. The many international events in Putrajaya are pulling in the crowd but if they can only access up to Putrajaya Sentral and not beyond, it does not serve its purpose. ERE Consulting Group Issue 1.0/April 2014 E2-56 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-57 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 11 Target Group Venue Date Time : Business Operators, Jalan Ipoh (Commercial Group) : Level 6, Dewan Mutiara, Mutiara Complex, Jalan Ipoh : Tuesday, 23 December 2014 : 10.00 –11.30 am Participants: N NAME O Ong Boon Huat 1 Choy 2 POSITION ADDRESS Manager South Auto Manager JMB Mutiara 3 Leslie Choong Manager N.E.S Oil Seal 4 Colin Low Manager Pets Haven 4 Cheok Seng Suan Manager Spare Parts Ship 5 Ng Wan Kei Staff Oon Brothers 6 Beh In Gig Customer service Oon Brothers 7 Lai Kok Fai Manager Bomin Auto 8 Muhamad Hairul Maintenance staff WismaKah Motor Building cum maintenance manager Staff WismaKah Motor 10 Thirunyanamurugan a/l Jayaraman Guan Ching Kong 11 Ng Hong Yuen Sales Sykt Ban Hing Leong 9 1. Karya Kin SdnBhd Brief Background The participants are glad that they have been consulted on this project. The meeting is to discuss on the proposed plan with business operators around Mutiara Complex. Participants who attended are owners or employees of workshop, car dealership, auto spare parts and accessories, and complex management. According to them, they are operating on private land. There are also schools nearby the complex (SMK Perempuan Jalan Ipoh and Lai Chee Chinese School). These schools have an enrolment of about 10,000 persons at a time. 2. Support for MRT 2 The participants appreciate the SSP Line coming into Kepong area but they prefer a realignment to the river reserve (Sg Batu) behind the Mutiara Complex as the original alignment passes through a narrow and congested road. They are hopeful that covered pedestrian walkways are built to connect passengers to business units at the main road. They do not want any acquisition of business units. The participant from Sykt Ban Hing Leong of Batu Cantonment area suggests that the alignment be directed to the army camp and from there to connect to Jalan Ipoh through a pedestrian lane, or that the proposed station be shifted to Petronas petrol station. 3. Environmental Concerns a. Environmental Issue ERE Consulting Group Issue 1.0/April 2014 E2-58 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS They fear of vibration and cracks during construction and after construction of the SSP Line. Another concern is increase in the level of dusts during construction. b. Social Issues Guided by the experiences they learn from MRT1, they stress on the need to enforce safety aspects by contractors under SSP Line. They do not want any untoward incidents around their area. c. Traffic Congestion The participants are concerned with the construction phase of the proposed alignment as it will reduce the traffic to a snarl especially at peak hours in the construction phase. This will be aggravated by the proposed station in front of the Mutiara Complex and that there are schools nearby. They fear customers will refrain from coming to the congested area and this will affect their businesses. d. Other Concerns Participants say some may object to acquisition of their business premises while others say the concrete columns and guide ways may obstruct the views on their premises and signage. The participants want to be enlightened on the procedure for compensation for losses in their businesses especially during the construction period. As there are schools nearby, the security of school-going children is paramount. 4. Suggested Mitigating Measures (1) Realign the route to Sg Batu river reserve. (2) Ensure safety of school children. (3) Require an effective traffic management plan. ERE Consulting Group Issue 1.0/April 2014 E2-59 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-60 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 12 Target Group Venue Date Time : Kg Malaysia Raya (R) :Dewan Rukun Tetangga Salak Selatan : 25 February 2015 : 9.30p.m. – 10.30 pm No 1 2 Name Zubedah Teoh Sak Kheng 3 4 5 6 7 8 9 10 11 12 13 14 Mohd Fakri Khairul Salleh Bin Hasan Zahari Hamid Kardin Baggu Khain Sanusi Hj Dahlan Nor Fizah Motaffz Fazil B Noor Mohamad Jmrinag Mohd Daud Mohd Ms Daud Basarudin MohdTapi Saiful Azman Nordin Position RA Kg Malaysia Raya Ketua, Tmn Sri Petaling Zone C (Castlefield) Kg Malaysia Raya Kg Malaysia Raya Secretary, Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Kg Malaysia Raya Brief background of Residential Area The majority of the residents at Kg Malaysia Raya are Malays. They were invited due to close proximity of units at Jalan Pauh Kijang to the proposed alignment. Like the business and residential communities at Taman Salak Selatan and Taman Naga Emas, they claim to have been ignored when development took place at their area, including Terminal Bas Selatan (TBS) which they feel is affecting them daily in terms of noise of announcements, honks and passing by buses. The participants brought their ill-effects from such projects before to the discussion, and this could explain their responses below. Support for SSP Line The participants at this FGD generally do not support SSP Line. They state that SSP Line will affect the aesthetics of their village. Environmental Concerns The participants are wary of the noise from the TBS. They are also unhappy with noise from buses honking and announcements at TBS. They fear SSP Line would also bring similar negative impact onto Kg Malaysia Raya although the alignment is a little away from Jalan Pauh Kijang. They are also worried about SUKE coming to their area. They have witnessed cars plunging from overhead lanes at BESRAYA and this they quote could happen at SSP Line too. They thus fear for their safety. The residents are disturbed by the noise levels omitted by the bus‟ brakes, and the noisy announcements from the Terminal Bas Selatan. ERE Consulting Group Issue 1.0/April 2014 E2-61 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) They do not want the alignment to pass anywhere close to the village. They claim that the village used to be conducive and attractive until physical development took place around the village. Some promises made before from the developers were also not fulfilled. Traffic congestion They do not want any feeder bus entering into their village as their narrow road could not cope additional traffic. Such buses may cause congestions. They are already facing delays in accessing main roads, including BESRAYA which is congested at peak hours. The attendees state that traffic congestion starts as early as 6 am, clogging up traffic in their village Other Concerns They want to be consulted again with more details in the next round. They ask as to why there is a need to connect this area with a MRT system when it is already served by a LRT from Chan Sow Lin to Bandar Tasik Selatan and Sg Besi. They see the alignment serving Salak Selatan to Sg Besi as redundant and a waste of public funds. ERE Consulting Group Issue 1.0/April 2014 E2-62 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 13 Target Group Venue Date Time : Fraser Business Park and Chan Sow Lin (Commercial) :Room 1, One Stop Hotel & Residence, Fraser Business Park. : 26 February 2015 :3.30pm-5.00 pm Participants: No 1 2 3 4 5 6 Name Loy Yit Ngor Low Yoke Guan How Sue Yee Chong Yeong Wen Joe Randhawa Chong Chee Hoong 7 8 9 10 11 12 Yue Khin Meng Senny Hou M. Shahrul Azrun Mazlun Mikhat Goh Chee Song SJ Mannan Organization WTF Auto Service WTF Auto Service Allied Pharmacy Allied Pharmacy Gala Track Sdn Bhd Sing Huat Premium SdnBhd Sum Hing Engineering JS xxxxx Tan Chong Express Tan Chong Express Car Max Auto Garage Car Max Auto Garage Position Director Admin Assistant Pharmacist Pharmacist Director Manager Director Consultant Sales Assistant Sales Assistant Director Employee Brief background of Commercial Area Fraser Business Park is a commercial area which includes various business activities and offices. HELP College of Arts and Technology is also located nearby. Chan Sow Lin area comprises both commercial and industrial areas on Jalan 1, 2, 3, and 4. Support for SSP Line The participants at this area support the proposed SSP Line project. Environmental Concerns The participants anticipate vibration and dust during and after the construction of SSP Line. As Chan Sow Lin is an automotive centre for car sales and service of various brands, customers would be unhappy of dust lining their serviced cars. As the area is served by SMART tunnel, they are also worried about flooding as a mud-flood once affected the area. Furthermore, Chan Sow Lin area is an ex-mining land. The soil here is soft, and construction has to take this into account. The business owner‟ here also express their concern over adverse environmental effects that could arise from MRT construction and want to know how MRT Corp would deal with such problems should they arise. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) The participants explain that are so many „cavities‟ found during the construction of SMART tunnel. Some express concern over land acquisition especially if they think there would need a need for ventilation shaft. Some areas at grade may have to be acquired. ERE Consulting Group Issue 1.0/April 2014 E2-63 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Traffic congestion The participants said that Chan Sow Lin is a busy road. They raise concerns over possible aggravation of traffic congestion, especially during SSP Line construction. Many want to know whether there would be widening of existing roads to cope with congestion during the construction. They suggest a proper traffic impact assessment to be undertaken at Chan Sow Lin to reduce grievances of businesses and residents in the area during construction. Their concern about traffic congestion is caused by their fear that traffic congestion would affect negatively on their business, especially as many are automotive service centres. They state that detailed planning is necessary to allow Chan Sow Lin meet the increase in the pedestrian traffic at the stations once the MRT 2 is operational. Other Concerns Other concerns pertain to disruption to utilities that are underground. They worry over this and request for communication channels to be in place to enable the public to report and lodge complaints during construction. They also enquire on how compensation could be given should construction cause damages to their premises or their operations. Many are looking to have more details on the alignment. Suggestions (1) They suggest that the alignment for SSP Line goes deeper below the SMART tunnel. (2) They suggest a road should be built to link them to BESRAYA as a traffic dispersal measure. ERE Consulting Group Issue 1.0/April 2014 E2-64 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Focus Group Discussion 14 Target Group Venue Date Time : PPR Raya Permai and Pangsapuri Permai :Dewan Persatuan PPR Raya Permai : 5 March 2015 : 9.30pm – 11pm Participants: No 1 2 3 4 5 6 7 8 9 10 11 12 Name Mohd Hassan Zain Mahmun Azman Ahmad Siti Hajar bt Mat Zain Firdaus Rashid b Abdul Rashid Rozita bt Ramly Mohammad Nasir Ahmad Fuad Busu Sanqiah Sani Sitikhadijah Ishak Siti Hamidah Md Fashir SuriadiMohone 13 14 15 16 Hasnan Mohd Noor Ismail Othman SulmiDollah Zahimah Mohd Zahid 17 Zarina Abdul Rahim 18 Amir Aziz Organization Head, PPR ommittee Unreadable Resident Resident AJK Position Leader Leader PP Raya Permai PPR Raya Permai PPR Raya Permai AJK AJK AJK AJK Resident AJK JMB Pengerusi Pangsapuri Permai AJK Permai AJK AJK JMB Pangsapuri Permai JMB Pangsapuri Permai PPR Raya Permai PPR Raya Permai PPR Raya Permai PPR Raya Permai PPR Raya Permai PPR Raya Permai PPR Raya Permai Pangsapuri Permai Pangsapuri Permai Pansapuri Permai Pangsapuri Permai AJK AJK Pangsapuri Permai AJK PPR Raya Permai Brief background of Residential Area PPR Raya Permai and Pangsapuri Permai have 1264 and 1380 units of apartments, respectively, with residents totaling 15,000. These houses are located near the Sungai Besi Interchange and IWK Sewage Treatment Plant. Sg Besi LRT station is also near PPR Raya Permai and most of the residents walk to the LRT station. The LRT passes close to Block B of PPR Raya Permai. Population here comprise of Malays (50%), Chinese (25%) and Indians (25%). Support for SSP Line The residents at PPR Raya Permai and Pangsapuri Permai support the proposed SSP Line as it will bring benefits to them as well as the future generation. Environmental Concerns ERE Consulting Group Issue 1.0/April 2014 E2-65 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS The residents anticipate that there will be a noise pollution during and after the construction of SSP Line. They want the MRT Corp to take precautionary measures to prevent the problem from the beginning itself. They cite noise pollution even after construction of SSP Line learning from LRT line which is noisy and vibrates the apartments when it passes by. They also worry that SSP Line will cause flooding which will then affect traffic movement. They warned that the area was once an ex-mining land. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) None Traffic congestion The participants raise their concerns with regard to parking woes in their residential area and introduction of SSP Line may worsen the situation if a Park & Ride facility is not provided at the station. They expect more severe traffic congestions during the construction of SSP Line if the developers do not give due attention to traffic management. The residents enquired avenues for them to channel their problems if they experience traffic congestion in the future. Other Concerns The residents request for feeder buses and parking facilities (Park &Ride). In addition, they would wait for more details on the alignment. They request to have a cordial relationship with MRTC so that any untoward issues/problems can be avoided wisely and promptly. The participants also suggest that the proposed station be built on this side of the existing LRT station. ERE Consulting Group Issue 1.0/April 2014 E2-66 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 1 Target Group Venue Date Time : Sri Damansara Residential Community : Sri Damansara Club th : Thursday 11 December 2014 : 11.00 am – 12.30 pm Participants: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Lee Kim Seong, Jonathan, BSDRA President Chai Hong You, Chairman Fareeza Abdul Rahman Abdul NashirSaib SiewWooi On Savithiriy a/p Jeganathan Yip WaiMeng Lim Hui Chin Meiyanathan a/l Mariappan Wong Chee Hong IzwanItam Loh Folk Sun ChakMunWai Chek Kun Sing Abdul Razak Idris Yap SweeSiong Siew Yen Len Asmar Hassan Gun Liew Kwan Len SiewPhong Tan GuatWah Tan Guat Bee Lai Yoon Loy Chia KiukHiang SaudahYunos Ms Ong Chiam Yow Hong Aw JitBeng, Thomas Chong Chee Meng Chia Siew Hsia Lau Chit Mooi Ng Kim Ming Chai Yu Fook Mah Chun Wai Chai Min Choong ERE Consulting Group Issue 1.0/April 2014 1 Jalan SD4/5 41 SD2/1C, JalanDagang SD4/4 JalanJati SD4/4 JalanJati SD2/12 9, SD4/2 SD2/1B SD2/2E SD2/1C SD2/1E 5, SD4/6 44 Jalan SD2/2G 46 Jalan SD2/2E 25 Jalan SD4/4 33 Jalan SD2/2G 30 Jalan SD2/2G SD4/2 Jalan SD2/2G 44 SD 2/1C 43 SD 2/1D 43 SD 2/1D 1 SD 4/1 1 SD 4/1 1 SD 4/2 45 SD 2/1E 43 SD 2/1E 31 SD 4/4 44 SD 2/1D 44 SD 2/2G 42 SD 2/1G 42 SD 2/1G 78 SD 4/4 5 SD 1/3 13 SD 2/2A E2-67 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Feedback: 1. Support for MRT2 Two residential groups from the housing area turned up for the discussion. One group was from SD 1 to 4; the other from the remaining part of Sri Damansara. The affected group is from SD 4. In general, the community is not against having the MRT, acknowledging there are benefits from the public transport. However, they would not give their full support because the alignment is likely to affect some homes in their area. The unaffected group expressed empathy with those that could be adversely affected by the alignment. The groups stated clearly that they would support the MRT only if the alignment is readjusted to the main road, away from the residential areas. Otherwise, they would object and protest. Some indicated that they have seen bore holes being done in their housing area and suspected these were related to soil tests. These have caused them to worry thinking that the MRT2 alignment has been finalised. 2. Environmental Concerns a. Environmental concerns Key concerns stem from the possibility of the alignment entering into their residential area: For those not affected by acquisition, the remaining houses would be close to the alignment and would suffer from noise, air pollution, vibrations, crime, potential safety issues, and traffic congestion during construction. Post construction, they still fear noise, vibrations, crime and traffic congestion. During construction, the worries are over (1) air pollution, (2) traffic congestion, (3) noise, (4) vibrations, and (5) safety Possibility of land subsidence. They request for a risk assessment be done during the construction in their area. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) Displacement and acquisition of houses became a strong contentious point during the entire dialogue session. The residents could not accept that the alignment would enter into their housing area and that houses may be acquired. They argued for: Realignment of the MRT2 onto the main road. Move the alignment onto the commercial activities fronting the main Jalan Kuala Selangor which they claimed are illegals, pointing out that these should be the target and not freehold, residential homes like theirs. Building underground if there are difficulties in building overhead. Relocating the utilities rather than take people‟s homes. Using the railway line to Kepong Sentral as an alternative corridor on the assumption that the corridor is wide enough to share. ERE Consulting Group Issue 1.0/April 2014 E2-68 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Pointing that such construction uses taxpayers‟ monies so cost should not be a major factor of consideration that overrides the lives and homes of people. The undertone from the groups is anger that the design of the alignment fails to acknowledge that there are people staying in the affected houses; many of whom are old, retired and any displacement and acquisition would cause upheaval to their lives. There is sadness and anger, directed at what they claimed is the callous way in which the MRT2 alignment is done along this part of the route. Other social concerns, although not necessarily areas of main contention are (1) likely presence of too many foreign workers; (2) increase in crime due to presence of foreign workers and opportunists; (3) safety especially for those who believe that their homes would be near to the alignment (some perceive that after the acquisition of the end lots, the adjoining lots could be exposed to the MRT 2 alignment); (4) loss of privacy due to such proximity. c. Traffic congestion Traffic issues are perceived to occur during construction and post construction. During construction, traffic congestion occurs along their main road as access becomes difficult. Lives are disrupted from any traffic diversions and congestion. Post construction issues are related to people using their residential areas as car parks. They would be exposed to unnecessary traffic, making their homes unsafe. The general fear is being „besieged‟ by outsiders who enter their housing area to access the MRT. 3. Others In view of possible acquisition, residents are worried over the time line. They seek information on: 1. When they would be notified about the final alignment. 2. Whether their suggestions to readjust the alignment would be acceptable. 3. Whether there are further opportunities for them to continue to voice their concerns over the acquisition. The Resident Association also showed a map of the area prepared by the developer then, Land & General (L&G), showing the approved layout and provisions for community facilities and amenities, i.e. telecoms, fire brigade and police stations. The map also shows a provision of an LRT line along the reserve of the main road. The Association states that it would also strongly object if the parcel of land earmarked for the Police Station is taken for the proposed MRT station as the RA has been working for years towards building a full-fledged police station in Sri Damansara to protect and safeguard the community. The area needs urgently the service of the last two agencies mentioned. The participants expect MRTC to brief them in detail when the alignment is in its final stage of planning and design for further feedback during which they invite more residents to attend. ERE Consulting Group Issue 1.0/April 2014 E2-69 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 4. Written Responses - Sticky Notes (stated as it is) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Rakyat didahulukan, pencapaian diutamakan. Please align line along MRR2 (Toyota Road). Not going into our housing road. By aligning the line into our housing road, you are causing untold misery to the resident. (Thomas: 0193028378) Don‟t affect our house. 1. Explain noise & vibration 2. Impact to human health issue 3. MRT take response to … 4. Foundation impact to nearby house vibration issue We refuse (Fareeza Abd Raheem) - Pencemaran udara & bunyi - Risk semasa pembinaan & selepas pembinaan - Tempat tinggal kami akan sesat kerana orang akan park di tepi rumah kami - vibration affect rumah kami - health vibration - Vibration - Noise - Traffic & Parking - Crime rate Safety - Pillar Collapse - Buglary / Snatch thief - MRR2 pillar – has cracked before - safety issue to road user & residence. For such mega project Please don‟t disturb us Please realign the line using main road Use other way Build it far away lah MRT shouldn‟t build too close to houses We don‟t want MRT close to our place Don‟t want it at our house Masalah-Masalah Dihadapi 1) Pencemaran Bunyi - semasa pembinaan dan selepas 2) Impact of vibration - sekitar rumah atau perumahan dimana kelonggaran tanah 3) Pencemaran udara - semasa pembinaan 4) Gangguan panorama - halangan udara atau pengudaraan/ angin 5) Traffic congestion - tiada pantauan semasa pembinaan 6) social impact - gangguan bekalan air, elektrik kerana semasa pembinaan kontraktor melanggar atau rosakkan 7) masalah sosial - kecurian atau pecah masuk rumah oleh pekerja asing 8) Safety issue - semasa pembinaan di mana “Method of Statement” atau “Risk assessment, hazard perlu diadakan (Cth: Berlaku kemalangan di Subang Jaya, Bangsar dan sebagainya) 9) Harga rumah akan jatuh - Nilai rumah akan jatuh 10) Need buffer zone ERE Consulting Group Issue 1.0/April 2014 E2-70 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-71 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 2 Target Group Venue Date Time : Residents of Seri Kembangan (S) : DewanPersatuanPenduduk PKNS, 7/1, Seri Kembangan. th : 30 December 2014 : 8.45pm-10.45pm. Participants: 1. Mr Lee Tak San – Taman Bukit Serdang 2. Mr Chang ToongWoh - Taman Bukit Serdang 3. Mr Wong Lee Fatt – Taman Serdang Raya 4. EncikSyaifulHazreen bin Hasan Nadin – Taman Universiti Indah 5. Encik Abdul Kadirbin Selamat –Taman Serdang Jaya 6. HjShamsuddin bin Ahmad Nordin – Taman Muhibbah 7. EncikShuib bin Ismail – Taman Bukit Serdang 8. Encik Ahmad Hamdan b. Din – Seri Kembangan (PKNS) 9. EncikAbd Rahman Bachik – Timb.Pengerusi KRT, Kembangsari 2B. 10. Mr A. Sivalingam – Taman Universiti Indah. 11. Mr. Kang Yoke Luen–Seri Kembangan, PKNS. 12. EncikNajilanChePha – BOMBA 13. EncikNasharudin - BOMBA 14. EncikKhairulAzri – BOMBA 15. PuanLatifah Salim – BOMBA 16. PuanSuhanaMohd Noor – Taman Universiti Indah 17. EncikDzulkifli – Taman Serdang Jaya. 18. EncikMahmuri – Seri Kembangan (PKNS) 19. Encik Abdul Halim – Taman Universiti Indah 20. Encik Rashid Hassan – Taman Universiti Indah 21. EncikSubramaniam - Taman Muhibbah 22. Puan Noor Zalizabt Zainal Abidin – Pembantu Ahli MajlisZon 20, MPSJ 23. EncikMohdRoslibin Abdul Majid – AJK PersatuanPenduduk, Pangsapuri, PKNS. 24. EncikMohdHalizan Yusuf – AJK PersatuanPendudukPangsapuri, PKNS. 25. Encik Abu Talib – Secretary RA, Pangsapuri PKNS. 26. EncikMohdAdhah Mohamad – Pangsapuri PKNS. 27. Encik Latif bin Rosdi – Pangsapuri PKNS 28. EncikMohdFazli bin Mohd – Pangsapuri PKNS. 29. Encik Johari bin Lelor- Pangsapuri PKNS 30. EncikFauzan bin Yaakob – Pangsapuri PKNS 1. Background The FGD was targeted at a smaller group of residents in Taman Bukit Serdang, Sri Kembangan, Taman Serdang Jaya, Taman Universiti Indah, Pangsapuri PKNS, Bomba staff quarters and Taman Muhibbah. Early discussions on holding the FGD were initiated with heads of relevant residents‟ association in the area. The venue was recommended by the community leaders as an appropriate place for the discussion on the proposed MRT2. However, due to the time and venue, the FGD attracted much more participants than anticipated. Around 30 persons attended. They included mostly males but there were female participants (10%) who came to listen and know more. This has a positive social implication for this community-based FGD itself because often, female participation at such functions is limited or negligible. ERE Consulting Group Issue 1.0/April 2014 E2-72 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS The large crowd at the FGD has turned the planned discussion more into a public dialogue. Underpinning this active participation in the FGD is the strong interest shown by the residents in the proposed MRT2. They note their appreciation of this opportunity provided to them to voice their views. Whilst they appeared ready for the briefing on MRT2, their only focus and interest was on the ALIGNMENT. Their main areas of concern are (1) Proximity to their homes (2) Acquisition of their properties. When informed that the proposed alignment is mostly on road median, the general feedback was relief that properties would not affected. This is because of concerns that this Seri Kembangan, Bukit Serdang and Taman Universiti segment of the MRT2 alignment could mean acquisition of residential properties. They appeared not to be concerned that this may not occur at the proposed stations. 2. Support for MRT2 The overwhelming response from the community at the FGD/forum is positive as they fully support the project. Whilst they support and favour the MRT2 in principle, they have made some comments and suggestions which they hope could be taken into consideration in improving the design and planning of MRT2. Someone wants to know why the route did not factor in Hospital Serdang-according to him if GHKL is in, why not Hospital Serdang as many of those around there patron this hospital. 3. Environmental Concerns (a) Noise and Vibration Noise and vibrations is their next concern. Their key concern appears to be the impact of vibrations and fear of cracks in their homes. They want to know what actions are being taken when this happens and whether they can seek compensation. Noise is raised but not too much a concern among them. (b) Social Issues Safety of the construction is raised because of the incident in Subang. They hope measures are in place to prevent such occurrences. Safety of the community must be given priority especially during the construction. Some of the areas are prone to flash floods e.g. in front the police station and BOMBA so cautionary measures/mitigation steps have to be taken during the construction period. One complains that construction works would dirty the place; usually no one cleans up and leaves debris all over the place. Therefore, this should be taken into consideration by the project contractor. (c) Traffic Congestion Traffic congestion as we are made to understand is bad in Seri Kembangan. It is always bad and with the Chinese primary school nearby plus the Sri Serdang school and religious school, the main road is always congested for the most part of the day especially during school term notwithstanding the nearby industrial area. During construction, this will worsen and they don't want to bear with this. ERE Consulting Group Issue 1.0/April 2014 E2-73 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Traffic problems during construction are a main concern. The main roads Jalan Raya 1, Jalan 7/4, Jalan Raya 4 etc.face heavy traffic in the morning and evening. There is a concern that construction could aggravate the situation. 4. Other Concerns A proposal is to share the ERL line and avoid troubling them. They have too many such developments since (highways/expressways), they do not want all these troubling them. Once public display is ready to be viewed, the community proposes that they should be kept informed on that and invitations extended to them to attend more briefings. ERE Consulting Group Issue 1.0/April 2014 E2-74 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 3 Target Group Venue Date Time : Kuchai Lama (Commercial) : Dewan RukunTetangga Salak Selatan : 25 February 2015 : 4.00 pm – 6.00 pm Participants: No 1 2 Organization Syarikat FotoLitho Syarikat FotoLitho Position Owner Owner Address AS 46, Jln Hang Tuah 3 AS 46, Jln Hang Tuah 3 3 Name Ong Chin Wah Lai Asang W Boon Sang Ong Ah Cheong RA Tmn Naga Emas DewanTmnSalak Selatan 4 Azman 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Dato Seri Lee Wan Beng Chong Chen Lee KanSweerHoon R.Sathasivam G.P.Sivam HarJoon Hong KeongKam Seng Koo Lim Cheong TengKokWai Khan Yong Chan Goo Beng Lee Chee Loong Tay Bee Loo James Wong Sai Kuan Liow Chee Keong YeapSiewMoi R.SelvaKumaran Yong Lee Kok Cheng Kow Bannie Chin SgBesiBarangbaranglusuh SgBesi Reality Assistant Secretary General Manager Director 26 27 28 Fatty Mok S.Season Kelvin Lee 29 See Kim Piow Fatty Mok Market Restoren New Han Shine RT Salak Selatan 30 31 32 33 John Lee Hew FoongFatt Liew Lei Yee Albert Leong The Leafz Kedai SieowMoi Ent Ezy Die Cut ERE Consulting Group Issue 1.0/April 2014 Chong Chen Lee S/B RA Salak Selatan RA Salak Selatan RA Salak Selatan BS Anges Enterprise Yin Fatt Percetakan Keel Pan Ocean Owner Building Owner Building Comet Image S/B Comet Image S/B AMLSAP Enterprise WSK furniture Percetakan Oscar SiowMoi Ent SiewMoi JKKK Salak South JKKK Salak South JKKK Salak South Director Penduduk Ahli Pengerusi Employee Boss Wakil Boss Wakil Boss Owner Owner Director Employee Director Director Marketing Boss Marketing Chairman Setiausaha TimbalanPe ngerusi Owner Owner Director NaibPenger usi Penduduk Boss Designer Boss Lot 2618, Batu 5164, JlnSgBesi Lot 2618, Batu 5164, JlnSgBesi AS 37, Jln Hang Tuah 3 K 29, Jalan 2. 125. 2A, TmnSalak Selatan 6, JlnCahaya. 25, Jln Hang Tuah 3 AS 29, Jln Hang Tuah 3 AS 22, Jln Hang Tuah 3 AS 21, JLn Hang Tuah 3 AS 44A, Jln Hang Tuah 3 AS 44A, Jln Hang Tuah 3 AS 24, Jln Hang Tuah 3 AS 45, Jln Hang Tuah 3 AS 22A Lot 25 SgBesi No 37, Jln Hang Tuah 3 No 37, Jln Hang Tuah 3 No 37, Jln Hang Tuah 3 Salak South Garden Salak South Garden Salak South Garden AS 27, Jln Hang Tuah 3 AS 27, Jln Hang Tuah 3 AS 45, Jln Hang Tuah 3 AS 33, JlnGempita 3 17-1, The Leafz AS 28, Jln Hang Tuah 3 AS 37, Jln Hang Tuah 3 As 50, Jln Hang Tuah 3 E2-75 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 34 35 36 Koh Chin Kek William Tang Ling Kon King 37 38 39 40 41 42 Yeo Kim Siang Teh Sim Fong Kan Yew Fei Liong Ah Lik Lee Chok Lim Steven Heng Percetakan SHF RT taman Naga Emas PersatuanKebajikan Orang Ramai South Garden Fu Chang Enterpirse Owner Owner Owner Miatnam Org. The Leafz Boss Penduduk - A 34, Jln Hang Tuah 3 42, Jln 1/140 - Owner Owner Owner Owner Owner Penduduk AS 42A AS 42A AS 48 N5. Jln Hang Tuah 1 AS 35, Hang Tuah 3 13-3, The Leafz 1. Brief background of Commercial Area The participants comprise owners of the businesses located at Kuchai Lama. Among the types of businesses in the area are restaurants, printing, textiles, steels, and so on. There are also some businesses located near the Muslim cemetery and Chinese temple. Some participants are members of associations and groups who have protested against some developments, especially highways and of late a low-cost 512 unit high-rise apartment, in their area. They feel they have been sidelined and cheated in many ways as well as not being consulted in past projects. Thus, they came to this session with the same feeling to go against any development in their area. This explains the tone and their behavior during this engagement with them. Among the participants, it was observed that there are various factions among them with varying interests. In addition, a number of the participants expressed their unhappiness over the fact that they were given short notice to attend the discussions as well as the session is being held on an auspicious day of the 15-day Chinese New Year Celebrations. In view of this, some participants were observed to leave earlier while others continue the discussion. 2. Support for MRT2 The majority of the participants are dissatisfied that the information provided to them are vague. They find the information presented in the engagement, especially the map, as insufficient for them to provide any meaningful feedback. The alignment is indicated on a corridor that is too wide. They want to know more details about the alignment as they are afraid that their businesses could be affected or be acquired. They suggest that detailed maps be presented to them to enable to provide better feedback. The participants support the proposed MRT2 as long as the implementation of the project is done properly. One of the main reasons for their support of the MRT is they badly need public transportation in their area 3. Environmental Concerns a. Environmental Issues None. ERE Consulting Group Issue 1.0/April 2014 E2-76 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) The majority of the participants raised their concerns over the possibility of their businesses being affected by acquisition. They assert clearly that they do not want their premises acquired. However, they are worried that the station indicated at Taman Naga Emas has no access for residents and outsiders to use. c. Traffic congestion The participants believe it is quite impossible to construct the MRT2 station at the proposed station as most of the service roads near the proposed station are too narrow. Parking problems may worsen when the proposed housing high-rise residential project is built near the proposed station (the participants are against the housing development). They want a Park & Ride facility next to the station. 4. Other Concerns The participants also request for feeder buses and parking facilities (Park & Ride). ERE Consulting Group Issue 1.0/April 2014 E2-77 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 4 Target Group Venue Date Time : Kg Baru Salak Selatan, and Taman Naga Emas (R) : Dewan Rukun Tetangga Salak Selatan : 25 February 2015 : 8.15 pm-9.30pm Participants: Bil 1 2 Nama KhooSueeHoon R. Sathasivam Organization RukunTetangga RA Salak Selatan 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Leong Peng Seng Choong Kun Hong Tan Lay Yiat Wong Yie Yee G.P Sivam CS Yap SL Yap SN Chow Loh Ah Foong Lam Kok On Pan EngGi Yong Mei Yen Chong Kim Loy Bruce Ong Wong Chin Wah Liew Chee Kiong Lee Yoke Lan Wong Kai Ping Mary Ting Yik Cho Fatt Goh Chow Meng Choy YiuOon Aiw Chee Kiong Fong Yue Seng Chan Ah Chee Lee Siao Chin Lee Yoke Keen Justhyn Yap Poon TyeHean Lee Kim Hiua RA Naga Emas RA Naga Emas Chairman, RT Salak Selatan Secretary, RA Salak Selatan Chairman, RA Salak Selatan RA Taman Naga Emas RA Taman Naga Emas RA Taman Naga Emas RA Taman Naga Emas RA Taman Naga Emas RA Taman Naga Emas RA Taman Naga Emas RA Taman Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas TmnSalak Selatan Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas Tmn Naga Emas TmnSalak Selatan ERE Consulting Group Issue 1.0/April 2014 Address K29, JlnCahaya, TmnSalak Selatan 125-2A, JlnCahaya 2, TmnSalak Selatan 32, JlnMentari 1, Tmn Naga Emas No 3, Jln 4/140, Tmn Naga Emas 12A, Jln Perkasa 1, Sungai Besi 16, Jln Perkasa 1. Sungai Besi 6, JlnCahaya 2, Salak Selatan 2, JlnMentari 2, Tmn Naga Emas 2, JlnMentari 2, Tmn Naga Emas 2, JlnMentari 2, Tmn Naga Emas 20, JlnMentari 2, Tmn Naga Emas 47, Jln 2/140, Tmn Naga Emas 33, Jln 4/140, Tmn Naga Emas 8, Jln 4/140, Tmn Naga Emas 4, JlnMentari 2,Tmn Naga Emas 51, Jln 2/140 33, Jln 4/140 8, Jln 4/140 36, Jln 3/140 4, Jln 4/140 5, Jln 4/140 6, Jln 4/140 K31, JalanCahaya 2 Jln 5/140, Tmn Naga Emas Jln 2/140, Tmn Naga Emas 34, Jln 1/140, Tmn Naga Emas 10, Jln 5/140, Tmn Naga Emas E5, JlnGempita 3, Tmn Naga Emas 31, Jln 2/140, Tmn Naga Emas 22, JlnMentari 2, Tmn Naga Emas B2, JlnGempita 3 29, JlnMentari 2, Tmn Naga Emas E2-78 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 1. Brief background of Residential Area The majority of the residents at both Taman Salak Selatan and Taman Naga Emas are Chinese. There are about 4500 houses here. Many of the residents are said to be using LRT or bus to work. 2. Support for MRT2 The participants from Taman Salak Selatan and Taman Naga Emas support MRT2 as it would bring benefits to them. 3. Environmental Concerns d. Environmental concerns The participants anticipate that there will be noise pollution during the implementation of MRT2. They are worried that the train‟s brakes would disturb their neighborhood. e. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) They do not want any acquisition of their houses. f. Traffic congestion The residents raised their concerns with regard to the possibility of traffic congestion during the construction of MRT2. They claim the proposed site for the station at Taman Naga Emas may cause some problems to the residents as many may park their vehicles at the neighborhood to use the train. In addition, they would object if the 18-feet service roads at their housing estate are used by MRT2 as the roads are very narrow and unsafe to use by heavy machineries. They don‟t want heavy vehicles used for the construction to use their internal roads. Some participants are adamant that JalanSinar must not be used as an access road. The participants insist that a Park & Ride facility is provided next to the site of the station to meet the demand of users, but warn that the Park & Ride facility should not be accessed from Taman Naga Emas. They suggest that a new access road is built from Kuala Lumpur – Seremban Expressway (see map enclosed). 4. Other Concerns The participants are concerned that DBKL is planning a JV development of a high-rise residential development near the site of the proposed station. The development will increase the parking woes at the area. They want to be consulted again with more details at the next stage of engagement under the Railway Scheme. ERE Consulting Group Issue 1.0/April 2014 E2-79 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-80 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Blue circle – proposed station Yellow circle – suggested location of P & R Red line – suggested access road from highway. ERE Consulting Group Issue 1.0/April 2014 E2-81 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 5 Target Group Venue Date Time : PPR Laksamana (Residential) : Bilik Mesyuarat Persatuan Penduduk PPR Laksamana : 26 February 2015 : 9.30 pm -11.00 pm Participants: No Name Organization Position Address 1 A 6-10 AJK A 6-8 3 Jaredah Ibrahim AJK 11-14 Blok C 4 NorainiBtUrif AJK D-8-1 5 Rozita Arshad Juruaudit C-5-10 6 Dzulkifli Bin Yaseh AJK B-0-5 7 Raudah Idris 8 Noriah Mat 9 Kudari Othman 10 Jamaliah Musa 11 CheRohani Abdullah 12 Ismail Bin Kassim 13 Muslim Bin Ismail 14 Chik Tahir 15 Na‟manA.MoAris 16 SawiahBtJalil 17 TajulAriffinMohd Tahir 18 Mohammad Bin Johari 19 HjhZamrud Abu Ched 20 HjMohd Anwar 21 MohdRosleyNazir PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Laksamana PPR Bendahari 2 HalimantunSaadiahBinti Wokiah Palmin B. Rekol ERE Consulting Group Issue 1.0/April 2014 B-1-16 B-1-13 Setiausaha B-02-01 Penduduk C-13-11 Penduduk A-2-8 Penduduk A-1-3 Pengerusi A-4-11 Pengerusi (Surau) D-8-9 Penduduk A-1-13 Penduduk A-1-13 Penduduk D-3-11 Penduduk D-2-8 Penduduk D-8-6 KetuaUmnoCawa nganJlnKenanga Penduduk D-1-1 D-1-2 E2-82 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 22 23 24 MohdShairibAriffin AzizahBorhan MohdJaudhari 25 26 Hj Zainal AbidinAbdWahab Halim Zakaria 27 Omar Ali 28 Ahmad Wahab Laksamana PP SS3B PP SS3B PP SS3B V.C Setiausaha Penduduk PP SS3B Pengerusi PPR Laksamana PPR Laksamana PPR Laksamana Penduduk 64-02-05 Sri Sabah 64-02-06 Sri Sabah 64-17-03 Seri Sabah 70-01-10 PA Seri Sabah A-5-17 Penduduk A-1-6 Penduduk A-8-8 1. Brief background of Residential Area PPR Laksamana consists of 740 units of low-cost housing spread over 4 blocks at Jalan Peel. Block D is located at Jalan Keledek just opposite Block A across Jalan Peel. The housing estate faces a number of schools, namely SMK Convent Jalan Peel, SK Convent Jalan Peel, and SK Pendidikan Khas Jalan Peel and others including Cheras Recreation Center, Aeon Big Jalan Peel while Cochrane MRT 1 station is under construction close by. 2. Support for MRT2 The residents at PPR Sri Laksamana support the proposed MRT2 as they believe it would bring benefits especially for the future generation here and others around Kuala Lumpur. 3. Environmental Concerns a. Environmental Issues The residents anticipate that there would be noise pollution during the construction of MRT2. The residents have already experienced noise pollution since MRT1 commenced its construction. Rock blastings till late night and dust pollution at the site have residents all riled up. The participants quote that more residents have fallen ill after MRT1 commenced their construction works. Despite having briefed before the project, the residents are disturbed by the construction works there. Hence, they do not want this problem to recurunder MRT2. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) The residents are worried about the potential dust pollution during the construction of MRT2 as it would affect the health of the residents. Besides that, the residents predict that there will be vibration from construction works of MRT2 starts and this will affect the schools and a mosque nearby. Some buildings already have cracks. The residents worry that their houses will be affected as there has been land subsidence during construction of MRT1.They also worry that the project will cause ERE Consulting Group Issue 1.0/April 2014 E2-83 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS flash floods at Jalan Peel and this would stifle traffic flows and affect children going to schools here. c. Traffic congestion The residents are concerned with the possibility of traffic congestions during the construction of MRT2. They are hopeful that traffic would not be diverted to Jalan Peel during the construction phase as this would cause hardship to all residents and occupants along Jalan Peel. They expect that roads will be maintained at all times. They hope that traffic studies are conducted to ensure minimal disruption to the lifestyle of the people here. 4. Other Concerns The participants suggest that the project proponent invites more stakeholders in the next round of public engagement here during which they expect detailed information concerning the impact of MRT2 to their area. They expect residents here would benefit from MRT2 especially by offering employment. They want project contractors monitored on their responsibility to the communities nearby. . ERE Consulting Group Issue 1.0/April 2014 E2-84 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 6 Target Group Venue Date Time : Commercial at Jalan Suasa, Jln Suasa 1&3. : Dewan Merdeka, Jalan Suasa 3, Sungai Besi : 6 March 2015 : 4pm – 6pm Participants: No 1 Name Lim Lea Kuan 2 Lim Lea Kuan 3 Chua Boon Kiat 4 RosnaniDollah 5 6 BB JalanSuasa 3 7 8 Salim bin Salikin Tati Widayatibt.Keesmiyanto Loh Yoon Fook Lee Swee Sang 9 RosshamIshak Acham Motor Pengurus 10 11 RosshahIshak Kamaruddin b Cikmood Aca Car Wash SeleraKampung Boss Owner 12 13 BehMengWah Chen CheowKhiew Boss Boss 14 15 Azmi b Mohd Noor KadirMohideen bin Omarkhan Tan Chor Pin Gulab Bibi NorbanilawateyJusoh Khong Pak Ho CheRohaniChe Mat HakimahbtDeraman Natasha Alia Sahazali RosminibtMohama Hj. MdJahaber Wan Mustaffa Wan Hasan MohdIkhsan b Saharipin Abd Rashid Baharuddin Abdullah b Idris LiewMooi Tan Muhamad Ejaz MuhdIzak b Umar Baki Max Photo Studio KedaiUbat Sam Foo Thong KedaiJahit KedaiRuncitKadeer No.16 JalanSuasa No.5 JalanPasar Sungai Besi No.32 JalanPejabatPos Sungai Besi No.32 JalanSuasa (JalanDekatStesen LRT) JalanSuasa 1 8 JalanSuasa 3 Boss Boss No.19 JalanSuasa 3 No.18 JalanSuasa 3 SweeHuat JK KedaiMakJah HentianTomyam RumahKedai Restoran Tom Yam Setor KedaiRuncit Minie Corner KedaiMakanRahmat Gerai Burger Owner Owner Owner Owner Owner Owner Owner Owner Owner Owner 14 JalanSuasa No.7 JalanSuasa 1 2 JalanSuasa 3, Jalan_Suasa 3 DepanStesen LRT No.9 JalanSuasa DepanStesen LRT DepanStesen LRT JalanPejabatPos DepanStesen LRT Ensau Corner Dewan Merdeka Car Wash Siew Ling Saloon Car Wash KBI Car Wash Owner Owner Owner Owner Owner Owner P.738 JalanSuasa 2 SgBesiPekan SgBesiPekan 1 JalanSuasa 3 TepiDewan UMNO JalanSuasa 3 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 ERE Consulting Group Issue 1.0/April 2014 Organization Pasar Raya Kawanku Pasar Raya Kawanku Pasar Raya Kawanku Selera 2 Dalam 1 Position Manager Address No.15 JalanSuasa 4 Manager No.16 JalanSuasa 3 Employee No.15 JalanSuasa 4 Shop Owner Owner Owner No.33 JalanSuasa 2 Mata Public Optics Koon Kee S/B No.02 JalanSuasa BB JalanSuasa 3 E2-85 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Brief background of Commercial Area Pekan Sg Besi is a small town that is busy with commercial units along its main roads. Jalan Suasa is a commercial area located near the LRT Sungai Besi Station. According to the participants, DBKL has intentions to upgrade the whole township into a “bumihijau”. 2. Support for MRT2 The majority of the participants support the MRT2 project. 3. Environmental Concerns a. Environmental concerns The participants are divided as to whether the alignment should be built elevated or underground. Those who do not want it underground cite Smart Tunnel as an example which often gets flooded, despite being informed that it is one of the functions of the Smart Tunnel. They do not want the same problem to occur in their township. Others suggest for the alignment to go underground as a better choice like in Singapore and Japan where road traffic is not affected. They also warn that Pekan Sg Besi sits on an ex-mining land and there could be issues over soil erosion and sink holes during construction. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) The majority of them do not want any acquisition of their building/businesses. c. Traffic congestion The participants state that Pekan Sg Besi is known for its traffic congestions and parking problems for so long. The people are very concerned over traffic congestion during the construction phase of the project. They advise that there is a Pasar Malam here every Wednesday and Saturday and such activity could aggravate traffic problem during construction. 4. Other Concerns The participants request for the MRT2 line to be built underground from TUDM to Pekan Sungai Besi and an underground Park & Ride facility is to be provided near the proposed station as the town is badly congested. In addition, they also suggest that the alignment be adjusted to move across the existing LRT station so that it will not affect the businesses in the town. According to them, this would serve PPR Raya Permai and Pangsapuri Permai residents. For them, this would be the best solution as their businesses would not be affected at all and acquisition is limited and restricted (refer to maps). They suggest a pedestrian bridge to connect them to the station across BESRAYA. One participant is afraid of land acquisition and wrote a lengthy letter of protest. ERE Consulting Group Issue 1.0/April 2014 E2-86 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Suggestion to Adjust MRT2 Alignment ERE Consulting Group Issue 1.0/April 2014 E2-87 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Suggestion on Adjustment to Proposed SgBesi station Amber line – Proposed MRT2 alignment. Redline – suggested adjustment to alignment Yellow circle – suggested location of station ERE Consulting Group Issue 1.0/April 2014 E2-88 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 7 Target Group Venue Date Time : Commercial establishments along JalanUtama, Serdang Raya. st : 1 Floor, Restaurant Mat AyamKampung, Serdang Raya. : 6 March 2015 : 4.00 pm – 6.00 pm Participants: No 1 Name Chin Ning Nam Organization PTM Communications Position Manager 2 Ng Kiat Ho CTN Auto S/B Owner 3 4 5 6 Kwan Yeow Ci Chong Yik Kin Tan Kek Leong Foo Ying Kee Owner Owner Owner Owner 7 8 Hor Chi Chiam Chock Taikin CTK Auto S/B TCT Automotive (S/B) HGC Auto BNT Soon Seng Motor Trading Hor Motor OK Design 9 10 11 Vision Home Expo MC Duty Soon YB Building owner Owner Owner 12 13 14 15 Fung Gid Wong Min Choon Wong Yuen Kwong Lim Kian Hin SitiAidahMaylin M A Ahad Tang Kong Wai Owner Owner Owner Owner Lot 2B Lot 28 Lot 28 Lot 64547 16 Fong Chin Wong LH Car Enterprise C&R Furnishing C&R Furnishing Wai Aero Sales Sdn.Bhd Livin Motor Director 17 Geoy Hock Seng Win Auto Representative 18 19 Wong VoonYzh Wan Nabil Azzuan Megah Jaya Auto Ahli Majlis MPSJ Director PA Ahli Majlis 20 22 23 Ang Kang Wah ZurailaAbd Jalal Vision Home Furniture Forest Wood Furniture Radiant Auto AJC Sdn. Bhd Wakil Director 21 Md. Monad Hassain M.Rahman Lot 36255 JalanUtama Lot 36255 JalanUtama Lot 3 JalanUtama BalaiMasyarakat Taman Muhibbah Unit 20, Vision Home Expo Unit 29, Vision Home Expo Lot 19, JalanUtama Presint 15, Putrajaya 24 25 ShuhaimiYusop Yon Moe AJC Sdn. Bhd RichyanMornting ERE Consulting Group Issue 1.0/April 2014 Owner Owner Manager Owner Assistant Manager Manager Manager Address Lot K87.B7 13 JalanCherasKajang Lot 36255 JalanSerdang Lot 1 Plot B Lot 48D JalanUtama Lot 2 JalanUtama Lot. 36253A JalanSerdang Raya Lot 3 JalanUtama 26,27 VISION Home Depot Lot 9 Jalan SS8/1 Lot 64550 Presint 15, Putrajaya Unit 20, Vision Home Expo E2-89 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 26 27 Wah Tan Ong Kong New Century City Pets Vet Supervisor Manager 28 Ramy Mat AyamKampung Manager 29 Liew Yann Pin City Food Court Manager Unit 16,17,18 C1-00-27 Jalan SR1/9 Unit 22, Mat AyamKampung Lot G.G4450 5. Brief background of Commercial Area A number of the participants were hostile at the session as they fear any adverse impact on their businesses. A few of them express their dissatisfaction that there were no details on the map at this stage on the proposed alignment which makes them question the purpose in engagement. On that note, many want to wait until the Railway scheme where they could see details of the alignment being displayed. The question of viewing detailed map has been raised in many of the stakeholders‟ engagements. There are several businesses along the Jalan Utama, which include furniture shops, about 30 lots of used cars shops, restaurants, hardware shops and a food court. The majority of them are tenants. The pieces of land they occupy between Jalan Utama and Kuala Lumpur–Seremban Highway are owned by Gapurna Sdn Bhd and Sagu Prestasi Sdn Bhd. The participants were informed by their landowners to refrain from attending the discussion as the landowners would discuss with this matter directly with the Project Proponent and with them. At the start of the engagement, these participants were informed of their landlord‟s request and were given the choice to stay or to leave the meeting. Many opt to remain to learn more. 6. Support for MRT2 Generally, the participants at this area support the proposed MRT2 project provided their businesses are not acquired. 7. Environmental Concerns d. Environmental Issues The participants are worried over noise from MRT2 during its operations, especially when the train is moving around curves. e. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) It is believed that the proposed alignment would affect most of the businesses that are located along Jalan Utama. Many are not happy to know this. Their reason is the nature of their business which they find difficulty in securing appropriate locations to operate. This is supposedly ideal for them and at the right cost. If they are to move further away into Kajang, the cost of rental in Kajang has risen tremendously. If they are forced to relocate, many would have to shut down if they cannot find appropriate location to relocate. They would encounter difficult to obtain licences from local authority. They would lose their existing customers. Once ERE Consulting Group Issue 1.0/April 2014 E2-90 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS disrupted, they believe it would be difficult to recover their business. Another issue is even if they are not relocated, the thought of the alignment being built near to them and the possibility of the viaducts being in front of their premises scare them. Not only would these block their advertisements but they could affect their fengshui, making it bad for business. The general feedback just because of the MRT2, they would have to close their business, lose their livelihood and jobs of their workers affected. Such possibility is not acceptable to them. f. Traffic congestion The participants raised their concerns with regards to the potential traffic congestions during the construction of MRT2. They say that the existing Jalan Serdang Raya – Jalan Utama is already congested during peak hours and the construction activities by MRT2 will likely worsen traffic conditions further. 8. Other Concerns The participants reiterate the need to ensure their premises are spared from acquisition by MRT2. Some suggest moving the alignment elsewhere especially to areas where there is a high concentration of residents and not to affect adversely the business community. The participants propose three alternative options to the alignment in their area as follows: (i) Move it along Sg Kuyoh river reserve; (ii) Use the reserve along the Kuala Lumpur – Seremban Highway adjacent to their business premises; Build along the KTMB line and BESRAYA to meet with South City Plaza across BESRAYA (see map below). ERE Consulting Group Issue 1.0/April 2014 E2-91 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-92 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Public Dialogue 8 Target Group Venue Date Time : Serdang Raya Residential Community (R) st : 1 Floor, Restaurant Mat AyamKampung, Serdang Raya. : 6 March 2015 : 8.45 pm – 10.45 pm Participants: No 1 2 Name Ong Kian Ming Ong See Keow 3 4 5 6 AnpalaganVayapun ThelahaMunusamy Sunda a/p Murugesu Baharuddin 7 Mohd Isa Ainain 8 9 10 Kiew Su Lin Woon Yen Foong Chin Yiew Thai 11 12 13 14 15 16 17 18 19 20 21 22 23 Elias Jafary Chong Wai Fong Zanariahbt Abdul Hamid Zakaria b Said Noreidin b Hamad Singam Visa Abu Zarin b Omar LiewWohHin Subrial a/l Munusamy Baharun b Utar Senol b Keling Syed Yahya 24 25 26 27 Wan Ahmad Failan b Wan Mohamed Wan Kwee Loy Jarah b Majid Azmi b Mohamed 28 29 30 31 32 Nk Mustafa Mat Ika Kong YauKiong MdNooh b Keling Abdul RazakKanip MohdZaminb Mat Yudin ERE Consulting Group Issue 1.0/April 2014 Organization Member of Parliament Member of Parliament (Assistant) Resident Resident Resident Treasurer, JMB Serdang Raya Committee Member, JMB Serdang Resident Resident Resident Resident Resident Resident Resident Resident Resident Resident Resident Resident Resident Resident Chairman, JMB Serdang Raya Resident Resident Resident Resident & Committee Member Resident Resident Resident Resident Resident Address Putra Indah No.9 Jalan SR1/1 No.15 Jalan SR1/1 No.17 Jalan SR1/1 No.19 Jalan SR1/1 9-3F, Jalan SR2/1 Serdang Raya No.2-1F Jalan SR2/1 No.1582, Seri Kembangan No.58 Jalan 2/1 Serdang Jaya No.24 Jalan SR1/1 Taman Serdang Raya No.21 Jalan SR1/1 No.23 Jalan SR1/1 B3-3 Block B, Jalan SR1/1 B3-1 Block B, Jalan SR1/1 1-8 Tingkat 1 Block B, Jalan SR1/1 No.22 Jalan SR1/2 No.22 Jalan SR1/2 BG-3 Block B Jalan SR1/1 AG-04 Block A Jalan SR1/1 No.11 Jalan SR1/1 BG2 Jalan SR1/1 B2-07 Block B 13-1F Jalan SR2/1 Block B-B4-84 No.9 Seri Kembangan B-2-8, Jalan SR1/1 No B-3-4 Jalan SR1/1 B2-8, Jalan SR1/1 A 3-5 Jalan SR1/1 1157, Jalan 18/47 Block B4-6 Jalan SR1/1 Bo B1-7, Block B Jalan SR1/1 E2-93 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS 33 34 35 36 Attaw b Kasim Kwan Peng Khoon Tea Chin Seng Azizi b Idris Resident Resident Resident Resident 37 38 39 40 Wong Koon Meng Lee Fook Meng Lew GeokChing Woon Yan Ching Resident Resident Resident Resident B1-5 Block B 5. Jalan SR1/1 16. Jalan SR5/6 B2-4. Tingkat 21 Block B Jalan SR1/1 3, Jalan 2/3 Kota Perdana A 1-2 Jalan SR1/1 AG5 Jalan SR1/1 35, Jalan BS 3/1 Seri Kembangan 9. Brief background of Residential Area Participants here came mostly housing areas along Jalan Utama – Jalan Serdang Raya and those staying across the other side of Sg Kuyoh. Taman Serdang Rayaat Jalan Utama consists of terraced and flats housing. There are also shops located parallel to the houses. Jalan Utama separates the housing estate and the commercial area where the alignment is planned to traverse at. The Member of Parliament of the area YB Ong Kian Meng and his assistant Ong See Keow were present as they are residents here. Some commercial operators who have missed the earlier session in the afternoon also attended this engagement. 10. Support for MRT2 The residents at Serdang Raya support the proposed MRT2 project as they said that the project would be beneficial to them. They said that this project is good because it will improve the public transportation and the value of houses here would also rise. 11. Environmental Concerns a. Environmental Issues The residents anticipate there would be noise pollution during and after the construction of MRT2. The proposed elevated alignment would create noise especially for residents of high rise flats. In addition, they worryover vibration especially as they find that their area is on a former mining land which is soft. Construction here could cause vibrations and thus, affect the buildings/houses. Additionally, the residents take an opposing stand that they do not want the MRT to use SgKuyoh, fearing that this would affect adversely the river flow. They want to preserve the river for the future generations. b. Social Issues (acquisition, relocation, aesthetics, loss of privacy, safety and security) They do not want any of their houses acquired unless there is fair compensation. They ask about distance to existing buildings and want to know how close it would be. According to them, if it is 6m, they point out this is completely unacceptable as it would be too close to the homes. They acknowledge that price of houses will rise if MRT2 is built here. ERE Consulting Group Issue 1.0/April 2014 E2-94 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS c. Traffic congestion The residents raise their concerns over possible traffic congestion during the construction of MRT2. They said that roads at Sri Kembangan are already congested and they do not want this project to worsen the situation. They said that previously, it took only about 5 minutes to go out from their houses. But now, it takes about 30 minutes and it causes unnecessary waste of energy, money and time. As a suggestion, they request the MRTC consider using feeder vans (not feeder buses) to service the MRT when it is completed. They say such vans maybe better than buses as they are smaller and can move easily within the housing area to serve them, especially in SR 1 and SR9 where the roads are narrow. 12. Other Concerns The residents want the MRTC to establish a monitoring system during and after the implementation of MRT2 to address any problems caused by the project. Residents fear damages to their buildings resulting from the construction of MRT2. They are worried more on the long term consequences of the MRT2 during operations rather adverse impacts during construction. They suggest that the proposed location of stations 26 and 27 be subject to further study in order to best serve the people. They also request the MRTC to carry out Traffic Impact Assessments at the stations. 13. Suggestions Some suggestions on alternative route in their area were sought. Some representatives from the business community believe that the present proposed alignment would cause acquisition and affects their businesses. They suggest (1) to go along Sag Kuyoh; (2) use Jalan Utama itself as the base of the alignment, and (3) to move the alignment along BESRAYA and to South City Plaza and the Mines (see map below). Participants were asked to express their preference through a show of hand. Most of them chose the proposal to realign the MRT2 along Besraya and across it to the east. If this is the case, it may cater to the development at the Mines where some 24,000 houses are being planned, and also Serdang Perdana. The participants rejected the proposal to use the reserves along Sg. Kuyoh. ERE Consulting Group Issue 1.0/April 2014 E2-95 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS Suggestion to shift the alignment away from Serdang Raya: ERE Consulting Group Issue 1.0/April 2014 E2-96 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS ERE Consulting Group Issue 1.0/April 2014 E2-97 Projek Mass Rapid Transit Laluan 2 : Sg. Buloh – Serdang – Putrajaya Detailed Environmental Impact Assessment APPENDIX E2 : CASE INTERVIEWS, FOCUS GROUP DISCUSSIONS AND PUBLIC DIALOGUE FINDINGS This page has been intentionally left blank. ERE Consulting Group Issue 1.0/April 2014 E2-98