DataStorm Professional v.2.0.0.14 or higher

™
MOBILE TWO-WAY INTERNET
!
THIS NEW HARDWARE WILL ONLY WORK
WITH THE PROVIDED SOFTWARE.
(DataStorm Professional v.2.0.0.14 or higher)
If you are using earlier versions of the
DataStorm software please refer to the
software manual for upgrade instructions.
!
™
Please ensure that all the following criteria are
met before installing or running the DataStorm
2.0.0.14 software.
Prior to Installation ensure that:
ƒ All Previous versions of DataStorm software have been removed/uninstalled from
your computer.
ƒ You have read the DataStorm V2 Software installation manual. Available for
download at:
http://www.motosat.com/downloads/manuals/datastorm_v2_quicksetup.pdf
ƒ The DataStorm positioner and Direcway Modems are connected to the computer
and powered on.
ƒ Direcway software is running on your computer. This can normally be verified by
the presence of the blue and white “BE” icon in your system tray next to the time
display in the lower right hand corner of you windows operating system desktop.
ƒ The Time and Date set on your computer are correct.
ƒ Always select Single User when asked unless you have received a Special
Software license other than the professional version directly from MotoSAT.
ƒ You have Windows 2000 or Windows XP installed as your operating system on
your computer.
ƒ If you have a USB-SERIAL ADAPTER* from your positioner to your computer, it
is operational and running. (* If you don’t have a serial port on your computer or a
straight serial connection from your computer to your positioner you likely have
one of these. Some brand names are: Radio Shack, Keyspan, or Belkin.)
Prior to running the DataStorm administrator ensure that:
ƒ Direcway software is running on your computer. This can normally be verified by
the presence of the blue and white “BE” icon in your system tray next to the time
display in the lower right hand corner of you windows operating system desktop.
ƒ Your DataStorm positioner is turned on.
ƒ You are aware of the 30 day trial license and the necessity to acquire an official
license key: This can be done in the software by selecting : Advanced >>
Configure Server>> Set License Key or by accessing the website:
http://www.datastorm.com/registration
Upon running the DataStorm Administrator the following are occurring:
ƒ All of your values under sensors are showing numbers and values as well as all
information under satellite information is showing and up. (If any values are NOT
showing please check your modem connections and positioner connections as
well as make sure the BE ICON is up and running.)
ƒ Find Satellite is available. ( You may have to run a CALIBRATE DISH before
finding satellite by clicking on configure server, calibrate sensors, and make sure
dish is checked and then click next.)
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UPGRADING AND INSTALLING THE
DATASTORM SOFTWARE
After many beta releases of the DataStorm software, DataStorm Professional v.2.0.0.14 has been
released. This is the first full release of the software in non-beta form. While some DataStorm
users have installed beta versions of the 2.0.0.14 software others have not and are still using
186c Beta or a previous version*.
*(Note if your Direcway software version is 4.0.1.28 and you have DataStorm software 168
or lower you MUST first contact your ISP to become TFES compliant by switching to a
compliant satellite and installing a newer version of the Direcway software. Otherwise
DataStorm Professional v.2.0.0.14 will not function on your computer.)
To help new and existing users alike, this manual will have an UPGRADE section as well as a
NEW INSTALLATION section to better differentiate specific needs as well as provide appropriate
steps to ensure persistent usability.
UPGRADING
UPGRADING TO DATASTORM PROFESSIONAL 2.0.0.14
FROM VERSION 2 BETA VERSIONS OR BETA 186C AND
LOWER VERSIONS
™ UPGRADING FROM VERSION 2 BETA VERSIONS*
(INCLUDING 2.0.0.4 - 2.0.0.12)
If you have beta tested an earlier build of the DataStorm v.2 software different steps are needed
to install and run DataStorm Professional 2.0.0.14. Before uninstalling your old version and
installing the new version, please ensure the following steps are taken care of:
•
•
You have downloaded or have on CD the DataStorm Professional 2.0.0.14 software
The Microsoft Windows clock is current and correct (this must be correct to ensure
your license registration will work; see REGISTERING YOUR DATASTORM
SOFTWARE)
•
Your computer is connected and configured to use the DataStorm.
(Modems are connected, positioner is connected, your BE icon is up and running;
basically the system is ready to go and ‘FIND SATELLITE’.)
No other programs are running and Anti-Virus software is disabled.
Make sure the DataStorm dish is STOWED and the DataStorm software is closed.
•
•
After ensuring these steps are taken care of, you must now uninstall your old version of the
DataStorm v.2 software.
(Make sure you are ready to reboot after uninstalling your old version of the software)
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UNINSTALLING THE DATASTORM SOFTWARE (FOR AN UPGRADE)
To uninstall the DataStorm software go to the Start button, All Programs, DataStorm, and
Uninstall DataStorm as shown below:
A confirmation box will appear to validate your choice, click YES
Let the Uninstaller run through its process then click OK
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You will then be prompted to RESTART your computer which you must do in order to completely
uninstall the old version:
NOW RESTART YOUR COMPUTER TO COMPLETE THE UNINSTALL
PROCESS
***(FOR THE INSTALLATION PROCEDURE PLEASE GO TO THE
INSTALLING PORTION OF THIS MANUAL)***
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™ UPGRADING FROM BETA 186C AND LOWER VERSIONS
To install from 186C Beta or lower, make sure the DataStorm dish is stowed and the software is
closed. Then simply place the DataStorm 186C icon in the Recycle Bin. That’s It! You can now
run the installation of DataStorm Professional 2.0.0.14.
INSTALLING FROM AN UPGRADE OR NEWLY
INSTALLING THE DATASTORM PROFESSIONAL
2.0.0.14 SOFTWARE.
UPGRADING NOTE
*NOTE: UPON FIRST RUNNING THE NEW SOFTWARE YOU WILL
BE PROMPTED TO PERFORM A FIRMWARE UPGRADE WHICH
MUST BE COMPLETED (GO TO THE FIRMWARE SECTION OF
THIS MANUAL).NO CALIBRATIONS OF THE COMPASS OR TILT
SENSORS IS NEEDED IF UPGRADING THE SOFTWARE AFTER
INSTALLATION. IF THE DISH WAS NOT STOWED WHEN THE
SOFTWARE (DATASTORM PROFESSIONAL 2.0.0.014) WAS
INSTALLED, YOU WILL BE PROMPTED TO
PERFORM A CALIBRATION DISH
(TEST DISH).*
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™ INSTALLATION PROCESS FOR DATASTORM PROFESSIONAL 2.0.0.14
Please note the following when installing your DataStorm software:
•
•
You have downloaded or have on CD the DataStorm Professional 2.0.0.14 software
The Microsoft Windows clock is current and correct
•
Your computer is connected and configured to use the DataStorm.
(Modems are connected, the Positioner is connected, your BE icon is up and running;
basically the system is ready to go and ‘FIND SATELLITE’.)
No other programs are running and Anti-Virus software is disabled.
Make sure the DataStorm dish is STOWED and the DataStorm software is closed.
•
•
Install the DataStorm Software by inserting the DataStorm/ DirecWay software CD (or double
clicking on the file you downloaded called DSsetup.exe) that came with your system and open the
DataStorm v2 folder. Double click on the dssetup.exe file.
Next, the start-up screen for the DataStorm Setup appears and begins loading.
After loading, a welcome window appears. Click the Next button to advance to the next screen;
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Please follow all of the instructions at the start of the installation process
Read over the software licensing agreement and click Next:
Make sure you have the chosen the right license based on your system’s
configuration: (Default for most users is SINGLE USER)
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Choose where you want the DataStorm program folder installed.
(We recommend the default location)
Click Next here to place the program in the correct program folder;
The installation process will then load and install the specific files;
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Great! You’re finished. Now click Finish to Restart the computer and complete installation.
After the computer has rebooted you will now see the new DataStorm Administrator icon
on your desktop
MAKE SURE YOUR MOTOSAT CONTROLLER IS
NOW “ON” BY PRESSING THE ROUND BUTTON
ON ITS FACE AND THE BLUE LIGHT IS LIT.
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REGISTERING YOUR DATASTORM
SOFTWARE
(MUST BE CONNECTED TO THE INTERNET)
Your new DataStorm software by MotoSAT has to be registered online to help us serve you
better. You will need your name, permanent address, telephone number, and the name of the
dealer who installed your DataStorm as well as which ISP you have chosen for internet service
and a VALID EMAIL ADDRESS. You must have your modems connected and the BE icon
running on your Start bar for the key to be accepted. Your windows time and date must be
correct in order to input your license key you receive. The license key is TIME CODED and any
attempt to register the software with a key after a period of 24 hours will result in a non-valid
registration attempt which indicates you must re-register in order to get the software to work*
*(THIS IS WHERE YOUR REGISTRATION KEY (A 6 SECTION BLOCK OF 8 NUMBERS AND
LETTERS) WILL BE SENT AFTER SUCESSFULLY COMPLETEING THE PROCESS WHICH
KEY MUST BE INPUT INTO THE SOFTWARE FOR THE DATASTORM SOFTWARE TO BE
REGISTERED)
After installing the software, upon reboot you will be given the following prompt when starting the
DataStorm software about its Licensing:
YOU MUST BE ONLINE TO REGISTER!
(IF YOU ARE NOT AUTOMATICALLY DIRECTED TO REGISTER PLEASE CONTACT
MOTOSAT”S TECHNICAL SUPPORT – 1-800-247-7486)
IF you are online, click YES and follow the example below to complete your registration.
IF YOU ARE NOT ONLINE, FOLLOW THE *DIAGRAM BELOW TO GET TO THE
REGISTRATION SCREEN WITHIN THE DATASTORM SOFTWARE.
*REGISTRATION WITHIN THE DATASTORM PROGRAM; CONTINUE TO THE EXAMPLE TO
REGISTER
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REGISTRATION EXAMPLE
You will be directed to a registration process ONLINE.
1) Select your ISP:
2) Select your license*
*Before September 1, 2003, anyone who downloads and installs DataStorm 2.0.0.14 Professional
will NOT have to pay the licensing fee for multi-user and remote capabilities. After September 1,
2003, a free Basic version of the DataStorm software will be available but WITH NO MULTIUSER/REMOTE CAPABILITES. The more advanced professional version will remain FOR A
FEE with the multi-user and remote functions.
3) Read and Agree to the Licensing agreement:
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4) Input your Information*:
*Your *ESN number is crucial and can be found here on the back of your modems:
*If your ESN number does not automatically appear you must retrieve it from the place
on your modems from the picture shown above. The ESN number is 8 digits long (no
more and no less) in order to continue on with the registration process. Please confirm
your ESN number by double checking it on the DataStorm Advanced window under
SERVER on the left-hand side.
5) Confirm your Information:
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6) You will then receive confirmation that your new license key has been sent to the email
address you provided. Clicking next will take you to the DataStorm information page.. Now you
must wait for an email with your registration key.
YOU CAN CHECK YOUR EMAIL IN 5-10 MINUTES TO RETRIEVE YOUR KEY
COPYING YOUR KEY FROM YOUR EMAIL TO ACTIVATE YOUR
SOFTWARE
Your DataStorm licensing key will come from the following email address:
licensing@motosatacp.com
The email of your license will look like this. You must select your key by clicking and highlighting
the key portion of the email as shown below:
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You must copy your new registration key to the DataStorm software to register it. Next, Right click
and copy the key like this:
Then open up your DataStorm program and navigate to the key screen as shown below to paste
your copied key from your registration email. Click OK when your key has appeared below to
activate the DataStorm program:
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The prompt on the bottom of the DataStorm program will now change from this;
To this;
You have now activated and registered your DataStorm software. If you happen to ever need
your registration key again, you can save your the key to a file for later use. This will ensure true
mobility to your system as you travel.
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