Member Benefits
Transcription
Member Benefits
Online features. Need more information? Want to track your point total? It’s all online. HiltonHHonors.com HiltonHHonors.com Make a reservation. For any Hilton Family hotel. Redeem points. Standard hotel rewards. Point Stretcher® hotel rewards. Access your account. Change your pin. Check point balance. Update profile. Frequent flyer account. Credit card information. Special promotions. Learn about what’s new. Earnings style options. Change your preference. Member services. Purchase, transfer or request a gift of points. Comprehensive guide. Member benefits. Rewards. Terms & Conditions. Hilton HHonors® membership, earning of Points & Miles®, and redemption of points are subject to HHonors Terms & Conditions. Please visit HiltonHHonors.com/terms for a copy of the HHonors Terms & Conditions, including member terms, point accrual, earnings style options, rewards, and participating hotels and airlines. You can also request a copy of the Terms & Conditions by writing to P.O. Box 9003, Addison, TX 75001-9003 U.S.A. or calling the toll-free number inside the US and Canada at 1.800.548.8690. Hilton HHonors Worldwide, LLC, reserves the right to modify the HHonors Terms & Conditions at its sole discretion with or without notice. The program has no predetermined termination date and may continue until such time as Hilton HHonors Worldwide, LLC, decides to terminate the program, at any time, with or without notice. Members will have six months from the date program termination is announced to accumulate and redeem a desired reward. ©2008 Hilton HHonors Worldwide, LLC. 5182 HL-AEMBR/0308 Member Benefits 3,000+ hotels 9 brands 1 world-class program Welcome to Hilton HHonors®. You’ll enjoy a level of privileges and benefits reserved for our special guests. It’s our way of saying thanks for staying with us. 2 Get the most out of your travel. Points & Miles®. No Blackout Dates. Only Hilton HHonors. Hilton HHonors VIP Tier Levels Your qualifying activity determines your tier level. Your tier level determines your benefits. The more you stay with us, the more generous your benefits become. As you upgrade, you still get all the Blue tier benefits in addition to the corresponding benefits below. Your tier expiration date is printed on your membership card. As soon as you qualify for a new tier, we’ll let you know. HiltonHHonors.com Hilton HHonors Blue Membership Benefits It all starts here. Your membership begins with these benefits. Points & Miles®. That’s what we call Double Dipping®. No blackout dates. If a standard room is available, you can redeem points for it. Dedicated reservation service. See page 18 for contact information. Silver VIP Gold VIP Diamond VIP Qualify. 4 paid stays or 10 nights. 16 paid stays, 36 nights or 60,000 Base points. 28 paid stays, 60 nights or 100,000 Base points. Bonus. 15% on all Base points. 25% on all Base points. 50% on all Base points. Health Club. Complimentary access to hotel-owned-andoperated clubs. Complimentary access to hotel-owned-andoperated clubs. Complimentary access to hotel-owned-andoperated clubs. VIP-Only Rewards. Yes. Yes. Yes. eCheck-In.† Register online 24 hours in advance. Register online 24 hours in advance. VIP On-Property Amenities.† Choose from bonus points, room upgrades, internet access, continental breakfast and more. Choose from bonus points, room upgrades, internet access, continental breakfast and more. Free weekday newspaper. USA TODAY® or local paper. Guaranteed room. On reservations made prior to 48 hours of arrival.* Spouse stays free. On every qualifying HHonors stay. Diamond Desk. A full-service customer service and reservations desk. Late check-out. Upon request. When available. Express check-out. Helps speed you along. Communications. Account statements. News. Special offers. *Guaranteed rooms are not available during Extraordinary Demand Dates, which is determined at the discretion of the hotel. †Some benefits, like VIP On-Property Amenities and eCheck-In can vary among participating hotels. Please visit HiltonHHonors.com/benefits to view the benefits that each brand offers and select the one that you prefer. Online reward reservations. Search availability. Book online. 3 4 Earn your way. There are lots of ways to earn HHonors points and airline miles. Choose your style online. Change it anytime. HiltonHHonors.com/earn Earn HHonors Points At These Hilton Family Hotels Hilton® Conrad® Hotels & Resorts Doubletree® Embassy Suites Hotels® Hampton® Hilton Garden Inn® Hilton Grand VacationsTM Homewood Suites by Hilton® The Waldorf=Astoria CollectionTM Earn HHonors Points For Planning Your Next Event Holding a qualifying event at participating Hilton Family hotels can be even more rewarding with our Event Planner earnings program. Visit HiltonHHonors.com/eventplanner. Earn Miles With These Participating Partners Earn Points & Miles® For Your Hotel Stay Only Hilton HHonors® lets you earn hotel points and airline miles for the same stay at more than 3,000 Hilton Family hotels worldwide, and gives you the flexibility to decide how you want to earn them. You don’t even have to get on a plane. Better yet, just add your frequent flyer number to your profile. Here are your options: HHonors points+variable miles. 10 HHonors Base points + 1 mile per every eligible US dollar spent. HHonors points+fixed miles. 10 HHonors Base points per eligible US dollar spent + 500 miles per stay (100 miles per stay at Hampton® and Homewood Suites by Hilton®). HHonors points+HHonors points. 10 HHonors Base points + 5 bonus points per every US dollar spent. Aerolineas Argentinas Aeromexico Air Canada (Aeroplan®) Air China Air France (Flying Blue partner) Air Miles UK Air New Zealand Alaska Airlines Alitalia All Nippon Airways American Airlines Amtrak Asiana Airlines Austrian Airlines (Miles & More partner) bmi British Airways Brussels Airlines Cathay Pacific Airways China Eastern Airlines Continental Airlines® CSA Czech Airlines Delta Air Lines® Deutsche Bahn El Al Airlines Emirates Airlines (Skywards partner) Etihad Airways Finnair GlobalPass® Gulf Air Hawaiian Airlines Iberia Japan Airlines Jet Airways KLM (Flying Blue partner) Korean Air Kuwait Airways LAN Lufthansa (Miles & More partner) Malaysia Airlines® Mexicana Airlines Midwest Airlines Northwest Airlines® Qantas Airways Qatar Airways Saudi Arabian Airlines Singapore Airlines South African Airways Southwest Airlines® Sri Lankan Airlines (Skywards partner) Swiss International Air Lines (Miles & More partner) THAI Airways International Turkish Airlines United® US Airways® VARIG Virgin Atlantic Airways Virgin Blue Airlines Please note that not all airlines participate with every brand, nor do all airlines participate in all earnings style options. Please visit HiltonHHonors.com/partners for more information. 5 6 Earn points not just by staying with us but through our partners, too. From car rentals to credit cards, dollars you spend with our partners can add up to points in your account. HiltonHHonors.com/earn Shopping. Purchase items and earn HHonors points. Customize your mall experience by choosing offers you’d like to see. For more information, please visit HiltonHHonors.com/earningsmall. Cellular. Talk and earn. Register for the Hilton HHonors® Roaming Bonus and you can receive bonus points per minute. Make mobile phone calls on any one of the participating networks while traveling abroad. Earn Points With Our Partners You have lots of opportunities to earn HHonors bonus points. We’ve teamed up with some great partners to make sure of it. Citi® Hilton HHonors Visa® Signature Card. Complimentary Silver VIP status. Earn points with every purchase and 15,000 points with your first purchase within two months of cardmembership. No annual fee and a special low APR for six months. Visit hhonorscard.com. Hilton HHonors Platinum Credit Card from American Express®. Earn 10,000 points with your first purchase, and 5 points for every USD at Hilton Family hotels, restaurants, gas stations, supermarkets and drug stores, all with no annual fee. Automatic upgrade to Silver VIP status. Visit americanexpress.com/gethilton. Car rentals. Earn partner bonus points when renting a car in conjunction with a qualifying stay. 7 8 Free nights 365 days a year 1 rewarding program From free nights at our hotels to once-in-a-lifetime vacations, a world of enticing rewards awaits you. 10 You’ve earned the points. Now go use them. Experience Rewards Fly a fighter jet, rent a motorcycle, learn to surf or test-drive your dream job. Use your points and go wild. Free hotel nights are just the beginning. You can also use your points for Vocation Vacations®. One-to-three-day dream jobs. Learn from expert mentors on how to be a Sports Announcer, Chocolatier, Interior Designer or more. great vacations. EagleRider motorcycle rentals. Motorcycles, ATVs, dirt bikes, scooters, snowmobiles and watercrafts. Guided tours and self-tours. HiltonHHonors.com/rewards Intrawest mountain resorts. Ski and snowboard at North America’s ten most acclaimed mountains. Standard Hotel Rewards Since all hotels are not all the same, we’ve divided them into seven categories, each with a different reward rate. For a complete category directory, visit HiltonHHonors.com/hotelrewards. Standard Hotel Rewards Hotel Category Opportunity 1 2 3 4 5 6 Point Cost For One Free Night 7,500 10,000 20,000 25,000 30,000 35,000 40,000 Reward Code OP01 C101 C201 C301 C401 C501 C601 US Helicopter. Soar above traffic from two New York City heliports. Comfortably seats eight. Golden Moments. Chocolate indulgence in Belgium. Wine tasting in France. Ballooning over the Spanish Pyrenees. Exclusive tours in China. Walk along the Great Wall. Enjoy special access to the Terracotta Warriors. Behold ancient treasures. Rewards apply to standard accommodations only and exclude suites, villas, and special accommodations at select hotels. Point Stretcher® Rewards If you can be flexible, so can we. Stay using 40% fewer points than the standard rewards during specified time periods. Visit HiltonHHonors.com/pointstretcher. Point Stretcher Rewards Hotel Category Point Cost For One Free Night 2 3 4 5 6 12,000 15,000 18,000 21,000 24,000 Point Stretcher Rewards are not available at Opportunity or Category 1 hotels. 11 12 You’ve earned the points. Now go shopping. More Rewards And more ways to enjoy them. You can use your points to Car rentals. Upgrades. Weekends. One-week rentals. Visit HiltonHHonors.com/car. go on a shopping spree at the HHonors Rewards store. Giving back. Sometimes the greatest reward is helping others. Donate your Hilton HHonors® points to a good cause. Visit hiltonfamily.com/givingback. HiltonHHonors.com/shopping HiltonHHonors.com/shopping Gaming chips. Try your luck at the Las Vegas Hilton. Cruises. Set sail to Mexico or the Caribbean. Visit HiltonHHonors.com/cruise. Entertainment parks. Theme park tickets to Walt Disney World Resort, Disneyland® Resort and Universal Studios®. ® Golf rewards. Tee time and golf lessons are available at select golf hotels. Theatre. Use your points for tickets in New York, Chicago, Las Vegas and Los Angeles. Shopping Rewards Buy an iPod or a new Viking range with your HHonors points. The new Hilton HHonors Rewards store offers more than 5,500 products, from kitchen appliances to fashion accessories. Apple Bloomingdale’s Bose Calloway Casio The Christie Cookie David Yurman FTD.com® Harry & David KitchenAid Lowrance Margaritaville Montblanc Movado Nike Golf Olympus Oregon Scientific Philips Pottery Barn® RedEnvelope Sirius Sony TaylorMade Trek Tumi Viking Weber Williams-Sonoma® 14 How to redeem. Use them. Exchange them. Buy more of them. They’re your points. HiltonHHonors.com/redeem Other Options Sometimes you just need a few more points to go on your dream vacation. Or maybe your dream is to use your points to fly your best friend to Paris for the weekend. You can buy more points, exchange them for airline miles or transfer them to anyone you like. Transfer. Give them away to family and friends. Once issued, rewards are not transferable. Visit HiltonHHonors.com/transfer. Exchange. Maximum flexibility. Points to miles, and vice versa. Visit HiltonHHonors.com/exchange. How To Use Your Points To Book A Standard Hotel Reward To make a reservation online, search by location, hotel category, reward code (see page 11) or number of points. Once your reservation is complete, your points will automatically be deducted from your HHonors account. To make a reservation by phone, provide the agent with the reward code, your HHonors account number and PIN. Present your reservation confirmation at check-in. Purchase. Increments of 1,000. Up to 40,000 bonus points per year. Visit HiltonHHonors.com/purchasepoints. How To Use Your Points For Other Great Rewards For other point reward redemptions, please call Hilton Reservations and Customer Care. See page 18 for contact information. 15 16 Hilton Reservations And Customer Care Visit us online at HiltonHHonors.com USA & Canada ................................................. 1-800-548-8690 UK & Europe ................................................. 00 800 444 66677 From the UK .....................................................08 457 46667 7 Asia & Pacific ................................................... +(65) 6295-9023 Australia ......................................................... 1-800-446-667 Japan ...................................................... +81 (0)3-5405-7300 Outside of Tokyo 03 ....................................... 0120-404088 Latin America & Mexico City ............................ +52 55 5255 9061 Mexico ...................................................... 0-1800-00-31400 Other European Countries/Middle East/Africa .... +44 8705 466677 For a full listing of contact numbers, please visit HiltonHHonors.com/contact. 18
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