Special NeW cONSTRUcTiON SecTiON

Transcription

September 2010
2010 Midwest
Multifamily
Exposition &
Education
Conference
Sites
Volume 26, Number 9
FIVE-YEAR
OUTLOOK IS
“ROSY FOR RENTALS”
The percentage of renters is rising, and Midwest multifamily housing owners and managers will be reaping the rewards.
In fact, the most dramatic increase in the country was in the Midwest, where renter households went up by 15.4% between 2004 and 2009.
That trend is expected to continue over the next five years. In fact, some analysts expect the share of ownership will be
pushed back to where it was in the early 1990s. Already, in the wake of the housing boom going bust, the share of U.S.
households owning houses has steadily decreased from 69% at its 2004 peak to 67.2% in the first three months of this
year. Some forecast that the rate will fall to its 1993-94 level of 64% by 2015. With the average household containing
more than two people, approximately 10 million extra people could be moving into rental housing over the next five
years.
This is good news for all of us…particularly for our companies that are pouring millions of dollars into renovating existing apartment communities and developing new ones. The August issue of INsites featured nine properties; this issue if
INsites features eleven new and renovated properties throughout Indiana. We appreciate our members’ participation in
the showcase – you have some amazing communities!
See
Pages
10 -13
To place an ad in
contact
Kathy DeShazer
at 317-816-8910
or email
kathy@iaaonline.net.
ABBEY COURT APARTMENTS-EVANSVILLE, IN
Abbey Court Apartments (formerly Stonehedge Apartments) was purchased by Hearthview Residential in June
2010 and is managed by Barrett & Stokely Management LLC. Abbey Court offers one, two and three-bedroom
apartment homes. Abbey Court is currently under extensive renovation with progress already apparent in the
short amount of time since the sale.
The major renovation projects at Abbey Court include these exterior projects: new roofing, new siding, new
windows and patio doors, new pavement throughout the community, a new pool, and a new sign package.
Common area renovations will include a
complete remodel of the clubhouse with addition
of a fitness center, business center with coffee
bar and flat screen TV, and a Wii gaming
area. In addition, all common hallways will
be redecorated and some unit interiors will be
renovated with new cabinetry, countertops,
appliances, lighting, plumbing fixtures, and
flooring.
Abbey Court apartment homes have from 741
to 1256 square feet with rents currently ranging
from $508 to $750 monthly. The community
offers unique turret interiors, free Wi-Fi at the
Welcome Center, two laundry care centers, and
a playground.
Visit www.AbbeyCourtApts.com to view floor plans, photos and print a brochure.
Continued on page 14
Inside This Issue
Board of Directors.......................................................................2
PAC Contributors.........................................................................3
From the IAA President..............................................................4
Connect with NAA.......................................................................4
National News...............................................................................5
Association News.........................................................................6
From the Blogs.............................................................................7
Around the State........................................................................9
2010 IAA Convention........................................................10-13
Special New Construction Section.............................14-20
Member News......................................................................21-22
Education........................................................................22-23
Upcoming Events......................................................................23
Page 2
Indiana INsites
September 2010
2010 IAA Officers & Board of Directors
Indiana Apartment Association
9100 Keystone Crossing, Ste. 725
Indianapolis, IN 46240
317-816-8900 phone
317-816-8911 fax
iaa@iaaonline.net
www.iaaonline.net
Publisher
Lynne Sullivan, CAE
Executive Director
lynne@iaaonline.net
Editor
Kathy DeShazer
Director of Membership
kathy@iaaonline.net
Letti O’Neill
Director of Chapter Relations/
Local Governmental Affairs
letti@iaaonline.net
Mary Ellen Perin
Director of Education
maryellen@iaaonline.net
Kristie Fessler
Accounting Assistant
kristie@iaaonline.net
Connie Galbraith
Administrative Assistant,
Trade Show Manager
connie@iaaonline.net
Mark Conover
Director of Communications
& Public Relations
mark@iaaonline.net
Mary Massey
Accounting Manager
mary@iaaonline.net
Sarah Saunders
Office Administrator
sarah@iaaonline.net
Secretary
Ed Elliot
Metropolitan/Collegiate
Housing, Inc.
Alexandra Jackiw, CPM
Buckingham Management, LLC
Loren King
Trinitas Ventures/Collegiate
Communities
Treasurer
Brian Cranor
Hearthview Residential
Rick Koertge
AT&T Connected Communities
Associate Member
Representative
BOARD OF DIRECTORS
Sandy Carmin, CAM
Englert Management
Steve Lavery, CPM
Herman & Kittle Properties
Jerry Collins, CPM
Flaherty & Collins Properties
Steve Martin
The Martin Group, Inc.
Apt. Assn. of Southern Indiana
Representative
Amy Conn
Crestview Apartments
Northern Indiana Apartment
Council Representative
Rick McCool, CPM
Pedcor Homes Corp.
Jane Dearborn
Regency Management
Service, LLC
Monroe County Apartment
Association Representative
Linda Orange
Gene B. Glick Company, Inc.
John Pfleeger
Mirus Property Management
Group Tippecanoe Apt. Assn.
Rep.
Kim Dillion
Dillion Real Estate, The
Property Pros
Apt. Owners & Mgrs. Assn. of
Terre Haute Representative
Kelly Durkes
CAM, Windsor Oaks, Fogelman
Management Group
Apt. Assn. of Ft. Wayne/NE
Indiana Representative
Ed Elliott
Metropolitan Housing, Inc.
Randy Escue
Dominion Realty, Inc.
Nancy Flynn-Strater
The Sexton Companies
Gary Ritz
Paragus Property Management
Immediate Past President
Lara Smith
Apartment Guide
Consumer Source, Inc.
Tom Spencer
Meridian Management Corp.
Lance Swank
The Sterling Group
John Sweeney, CPM
Barrett & Stokely, Inc.
OFFICERS
President
Cindy Koehler, CPM
Sun America Affordable
Housing Partners, Inc.
Dennis Funkhouser
J.C. Hart Company
George Tikijian III
Tikijian Properties/Tikijian
Associates
Susan Elkins Goldsworthy
Elkins Apartments
Vice President
Adam Van Rooy
Van Rooy Properties
Mike Gorman
Rose Property Group, LLC
Chuck Townsend
Sheehan Property Management,
Inc.
Babette Harpster
CORT Associate Rep.
With over 100 years of Multi-Family experience,
our team understands what your community needs!
Where Loyalty & Service Matter®
851 S. Columbia Road #100
Plainfield, Indianapolis 46168
Call 317-837-3000 Fax 317-837-3001
www.supplyhq.com
Janitorial • Pool • Blinds • Appliances • Paint & Sundries • Tools • Electrical • Lighting • Locks • Hardware • Plumbing • HVAC
September
2009
September
2010
October
2009
Indiana
Indiana INsites
INsites
Page 33
Back to Page 1 • Page
The IMFHPAC is IAA’s nonpartisan political action committee that invests in candidates
who are supportive of industry issues and are pro-business legislators. These funds
aid in the election of candidates whose legislative voting records and/or positions on
multifamily issues will enhance the business climate in the state of Indiana.
CONTRIBUTOR LIST*
Platinum&Investors
Partners,
REGULAR
CHAPTER ($1.50 per unit)
JMG RealtySun America Affordable Housing Linden
HillInc.
Properties / Team Realty
GoldComcast
Seal Termite & Pest Control Co.
ArlingtonINVESTORS:
Properties/Hillcrest Woods
Sundance Property Mgmt., Inc.Management Advantage
ConcreteGuardian
Industries,
Inc. & Power
DIAMOND
Justus Rental Properties, Inc.
Water
Edward
Rose Companies
Kinne Rentals
Marquette Management
Hartson-Kennedy
Cabinet Top Company, Inc.
Atlantis
Properties
Asset Management Company LLC
Tazian Properties
CORT (South Bend)
Gene B. Associated
Glick Company,
Inc.Realty Corp
Kirtland Realty TB & HE Management Company, Mike
HASCO
Estates
Inc. Herald Management
CRG Residential
LDGBHDevelopment
Landmark
Management
Newport
Property
Venture
Hays
&
Sons
Complete
Management Services, Inc.
Ten South Management
Custom Vinyl Fabricators Restoration
Lyndon
Management
Corp.
LDG
Development
Pedcor
Management
Corp.
Cars & Equipment
Braden & Associates-Architonics, Inc.
Tetzloff, LLC
Dann PecarHeartland
Newman Golf
& Kleiman,
P.C.
Meridian Management
Corp.
Madisonville-West
Properties,
Inc.
Regency
Windsor
Mgmt.,
Inc.
Top
Company,
Inc.
Bruce Wilds Properties
The Habitat Co.
Direct Fitness Solutions
Springhill Heating & Cooling
Maple Crest Realty Corp.
Sheehan Property Mgmt, Inc.
HD Supply Facilities Maintenance
Campus Apartments
The Sterling Group
Dogwood Building Supply
Mark III Mgmt. Corp.
Sundance Property Mgmt., Inc.
Holt Construction Group, Inc.
Collegiate Communities
Tikijian Properties
Dr. Restoration, LLC
PLATINUM INVESTORS:
Masterson Properties, LLC
Ice Miller LLP
Community
Falcon Carpet
Inc.Center
Abodes,
Inc. Homes, Inc.
McCormack, Baron & Ragan Twin Lakes Apartments
SILVER INVESTORS:
IPNServices,
Messaging
Stone Properties
Ferguson Enterprises
AllegiantCorner
Communities
Metropolitan/Collegiate Housing, Inc.Van Rooy Properties Andover Management Corp.
ista North America
Country
Squire
Apartments
Waterford
Enterprises
ForeSight
Consulting,
LLC Inc.
Arlington Properties/Hillcrest Woods
Mike Murphy
Hills Property Management
Jahnke Painting,
Management, LLC
Godby Heating
Air Conditioning
Arthur andC.R.E.S.
Jones Properties
MRD Properties, LLCWhitley Crossings Neighborhood Corp.
Lincoln Property Company
Jetz& Laundry
Systems, Inc.
Crest Management
Williams Construction
Gold Seal TermiteLandman
& Pest Control
Co.
Banner Property Management,
Inc.
MV Communities/Associated Land Group
The Sexton Companies
& Beatty
Barrett
& Stokely,
Inc. Management
Neil A. Burd
Lee Supply
Crestline
Property
WS Homes, Inc.
Great Lakes Commercial
Sales,Corp.
Inc.
Beacon Real EstateEmendel,
Services, Inc.
NRP Management, LLCZender Family Limited PartnershipBRONZE INVESTORS:
M&P
Commercial Design
LLC
Habegger
Corporation
Becovic Management
Group,Investors
Inc.
O’Neil Property Management
Harbor Group Management
Manufacturers
Marketing
EMK Property
HASCO
Bert Williams
Oxford
Gables
Apts.,
LLC
House
Investments
Management,
LLC
Marcus
&
Millichap
Gold
Investors
($1.00-$1.49
per
unit)
Englert Mgmt Corp
Hays & Sons Complete Restoration
BloomingtonEdward
HousingRose
Authority
Palladian
Corp.
Partnership
Concepts
Realty
Mgmt.,
Inc.
Metro Enforcement, Inc.
Barret
&
Stokely,
Inc.
Companies
HH Gregg Commercial
Division (SB)
Bluestone Management Services
Paragus Property Mgmt., Inc.
Zidan Management Group
Michaelis Corporation
Becovic Management Group, Inc.
Evansville Housing Authority
Holt Construction Group, Inc.
Bluffton Park Apartments, LLC
Par Enterprises
Minol, USA
Blue River Services, Inc.
Feichter, Realtors
ICI Paints
Brad Nash
Paramount Management, INC. Chronister Properties
ASSOCIATE MEMBERS
National Cabinets
Fierst Rentals
ICOR
International
Braden & Associates-Architonics,
Inc.
PGL Properties
BOOSTER CLUB
National
Tenant Network–Indiana
Collegiate
Communities
Flaherty
&
Collins
Properties
Indy
Coin
Laundry
(Cincinnati
Coin
Laundry)
Brelage Investments
PMR Companies
(Boosters are Associate Members that have
Nature’s Choice
Landscaping
Gene B. Glick Company, Inc.
Four
Seasons
Realty
Insite
Business
Bruce Wilds Properties
Prime Campus Housing
contributed to the IMFHPAC):
Newsletter Exchange
Pedcor Homes Corp.
ista North
America Agency, Inc./
Buckingham Management,
LLC
Princeton Enterprises LLC
AC/C Tech
Nick Weybright
Property Mgmt, LLC
HudginsLLC& Co.
C.R.E.S. Management,
Regency Management Service,Spinnaker
LLC
ACI, Inc.
Nationwide
Jahnke Painting,
Inc.Insurance
Welbourne
Management
Campus Apartments
Retiree
Housing
Management,
Inc.
Adkins
&
Associates
DBA/Adkins
Construction
Nick
Weybright
Agency, Inc./
Huls Rentals
Jetz Laundry Systems, Inc.
C.R.E.S.
LLC
Rose Creek Properties, LLC
Advanced Services LLC
Nationwide
JamesManagement,
E. Coomer Trust/Marilyn
Coomer
JP Equipment,
Inc. Insurance
Silver Investors ($.50-$.99 per unit)
Chronister Properties
S
C
Bodner
Co.,
Inc.
Amos
Exteriors,
Inc.
OCHS
Concrete
Services, Inc.
JC Hart Company
Keystone Insurers Group
Arnel, Inc.
ConsolidatedJustus
Property
Management
Sentry
Management
Services
Inc
Apartment
Guide
(South
Bend)
PHD
Carpet
Cleaning
Rental Properties, Inc.
Land Development & Building
Corner Stone Properties
Shaw Rentals Consolidated Property Management
ApartmentSearch by Cort
Pillar Group Risk Management
Kinne Rentals
Landman & Beatty
HouseInc.
Investments Management,
Country Squire Apartments
Southern Investors Management,
ApexLLC
Paving and Excavating, Inc.
Planet Telecom
Kirtland Realty
Last Chance Wrecker & Sales, Inc.
CPW Properties, LLC.
Spinnaker Property Mgmt,Linden
LLC Hill Properties/Team Realty
Ardizzone Enterprises, Inc.
PPG AF Porter/Pittsburgh Paints
Kramer Lumber Company
Mardon
Equipment
Crest Management
Springhill Heating & Cooling Pedcor Management Corp Associated Drywall Partners
Preferred
Mechanical Services
Lakeside
Residences
Metro
Enforcement,
Inc. LLC
Crestline Property Management
Sun America Affordable Housing Partners,
Inc.
AT&T
Connected
Communities
Quantum
Graphix,
Regency Windsor Mgmt., Inc.
Haffner
Dillion Real Estate TheLynn
Property
Pros
Sycamore Home Mfg. Co.
Bader Company
Ray’s Trash Service
Madisonville-West
Properties,
Inc.
Moen,
Dominion Realty, Inc.
Tazian Properties
Real Estate TaxInc.
Consultants, Inc. Of Indiana
Bronze Investors (up to $.50 per unit)BELFOR USA
Maple Crest
RealtyInc.
Corp.
M & P Commercial
DesignInc.
Dominium Management
Services,
TB & HE Management Company, Inc.Hills Property Mgmt
Blakley’s
Realpage,
Edward RoseMark
Companies
Ten South ManagementPartnership ConceptsBrelage
Insurance
Agency,
Inc./Nationwide
Insurance
Resite
III Mgmt. Corp.
National
Tenant
Network
-Online
Indiana
Realty Mgmt
Englert Management
Corp.
Tetzloff
LLC
Brickman
Republic
Services
Of Indiana
Marquise Managment
Nature’s Choice Landscaping
Equity Property Management, LLC
Feichter,
RealtorsBaron & Ragan
The Martin Group, Inc.
Business Insurance Group, LLC
Roto Rooter
Mccormack,
Protection
One Plumbing, Inc.
Fierst
Rentals
Tikijian
Properties
Caliber
Construction
Company
SaflokCorp.
Booster
Club-Associate
Member
Investors
McCullough Development
P/R Mortgage & Investment
Flaherty
&
Collins
Properties
TLK
Properties,
LLC
Cardinal
Kitchens,
Inc.
Service
Clean,
AC/C Tech
Metropolitan/Collegiate Housing, Inc.
Ray’s Trash Service Mathis, Inc.
Four Seasons Realty
Tom Hoot Rentals
CBC
AMRent
Spohn Associates
Adkins Construction
Midwest Management & Compliance
Renovia
Friendship House Communities
Tria Adelfi, LLC
CB
Richards
Suess
and Sandlin P.C.
Neil Burd
Republic Services of Indiana
Gallman Properties
Twin Lakes Apartments
CB Richard Ellis
The Indianapolis Star Media Group
Amos Exteriors, Inc.
Newlin-Johnson
Richmond
Guttering
Hearn Properties,
LLC Co., Inc.
Van Rooy Properties
CertaPro Painters
Thermo-Scan
Water Leak Detection
Apartment Guide (South Bend)
NRP
Management,
LLC
Roto
Rooter
Plumbing,
Inc.
W S Homes, Inc.
Chad’s Signs & Installation
Tikijian Associates
Apex
Paving
and
Excavating,
Inc.
O’Neil
Property
Sims-Lohman (a Division Trak-1
of Moellering
Industries)
Heugel
Realty,
Inc. Management
Waterford Enterprises
Circle City Pest Control
Technology
Aramark
Oxford
Gables
Apts.,
LLC
Sprint
Wireless
HMC, LLC
Welbourne Management
CORT
TransUnion CreditRetriever
Prop. Mgmt., Inc.
Suess and
Sandlin
P.C.
HornParagus
Properties
West Wayne Street, LLC AT&T Connected Communities CRG Residential
Uzelac
& Associates,
Inc.
BELFOR USA
Huber Properties
Williams Construction
Dowdy Electric
Van RooySupply
Restoration
PAR Enterprises
Sullivan Commercial
Bob Block Sports & Fitness Equipment Corp.
Hudgins
& Co. Enterprises LLC
Win-Win Property Solutions
Dr. Restoration, LLC
VeriRent, Inc.
Princeton
Thompson Thrift Construction
Huls Rentals
drs/Bonded
Business Services
Brelage Insurance Agency, Inc./Nationwide
InsuranceCollection System
Regor, LLC
TikijianVertex
Associates
Hutchison
Rentals
GOLD
INVESTORS:
Equity
Corporate
Housing
Weber
Concrete
Construction
Business
Insurance
Group,
LLC
Realty & Mortgage Co.
TransUnion Credit Retriever
James E. Coomer
Trust/Marilyn
Coomer
Bradford,
Huntington
&
Associates
Falcon
Carpet
Services,
Inc.
Window
World
of
C & A Express, Inc.
Retiree Housing Management, Inc.
Uzelac & Associates, Inc.Indianapolis
J C Hart Company
Campus Advantage Caliber Construction Company
F E Harding Asphalt Companies
Rose Creek Properties
Van *As
RooyofRestoration
September 20, 2009
Jeff Feilen
Hearn Properties, LLC
For Rent Media Solutions
*As of August 20, 2009
Carpetbaggers, Inc.
Sheehan Property Mgmt, Inc.
Wooden
&
McLaughlin
Jehl Brothers Properties
Herman & Kittle Properties, Inc.
Frye Electric, Inc.
CB Richard Ellis
Southern Investors Management, Inc.
Yardi Systems
Chad’s Signs & Installation
As of August 15, 2010
Springhill Heating & Cooling
City Wide Paving, Inc.
Steve Reilly
14,000
160,000
12,000
We Appreciate
Your Support!
10,000
8,000
6,000
160,000
140,000
140,000
120,000
120,000
100,000
100,000
80,000
80,000
GOAL
GOAL
PAC
dollars
PAC
dollars
60,000
60,000
40,000
40,000
4,000
20,000
20,000
2,000
0
0
Fort
Wayne
Monroe
County
NIAC
AASI
Terre
Haute T i p p e c a n o e
NCIRAC
0
Direct
Direct
Members
Members
Associate
Associate
Members
Members
Page 4
Indiana INsites
IAA CONFERENCE – ONLY TWO MONTHS
AWAY…
Plans are well underway for the 2010 Midwest Multifamily Exposition
& Education Conference at the Indiana Convention Center in downtown
Indianapolis. Top “entertainers” from all over the country will be speaking
to you live during the two-day extravaganza. 150 of our Associate Members
will be exhibiting in the 2010 Trade Show, so be sure to visit them all…
Remember, Members Buy from Members! Our Associate Members support
our Association, so let them demonstrate their latest products and services on the trade show floor.
New this year is a “Musical Mystery Bus Tour” to visit downtown apartment communities. This tour is
scheduled for Tuesday, November 16, at 4:30 PM. Space is limited and there is an additional charge to
attend, so contact IAA right away if you would like to participate and view these interesting and unique
properties.
September 2010
Laundry Matters.*
Jetz pays attention to the details that so
many competitors overlook. When you sign
with Jetz, you’ll sign on with partner who is
dedicated to making sure your machines
deliver and your laundrygoers are
taken care of. For Jetz, it’s matching cutting-edge technology
with exceptional customer
focused service.
We are extremely pleased that the annual President’s Awards Dinner will again be held in 2010 at the
beautiful Indiana Roof Ballroom, for the first time since 2007. This spectacular venue will be perfect
for the presentation of Prodigy Awards and Awards of Excellence, as well as the fabulous entertainment
you will enjoy.
The Downtown Hyatt Regency is currently taking reservations at a special, discounted IAA rate through
October 23, so HURRY and reserve your rooms! Register for the 2010 Conference before October
24 for the best price. You can register online or use the registration form in your Gold to Platinum
“Billboard Magazine.” I am certainly looking forward to “Climbing the Charts with IAA” November
16-17, 2010, and I will see you there!
Connect with nAA
NAA Publishes 2010 Income & Expenses Survey
With 2011 operating budget preparations underway, NAA presents
results from its annual Survey of Operating Income & Expenses in
Rental Apartment Communities, completed by CEL & Associates.
An executive summary of the survey appears in the August issue of units
magazine. The survey is based on operating budgets from hundreds of
communities and is broken down by community size and type,
as well as by metropolitan statistical areas. It gives readers a greater understanding of what
competitors are spending in all facets of apartment operations. A record number of properties and
units are represented in this year’s report.
Participating management companies will receive a CD copy of the survey in its compete
form. The complete report (available by Oct. 1 at www.naahq.org/10ies) contains detailed data
summarized for six geographic regions and metropolitan areas. To order, please contact NAA’s
Valerie Hairston at Valerie@naahq.org.
Accreditation of CAMT Pays Off for Affiliates
Now that NAA’s Certificate for Apartment Maintenance Technicians (CAMT) training program
has achieved ANSI accreditation, local and state apartment associations whose members face
maintenance licensing requirements are finding success instituting CAMT as a licensing test. In
August, Jacksonville, Fla.’s First Coast Apartment Association successfully lobbied the city’s
Construction Trades Qualifying Board to approve the CAMT as the testing component of the city’s
Property Maintenance Craftsmen license, replacing a difficult and impractical examination. To
find out how your jurisdiction can follow Jacksonville’s lead, contact NAA Education Institute’s
Maureen Lambe at Maureen@naahq.org.
Megan McCadden Lyceum Leadership Scholarship
The Megan McCadden Lyceum Leadership Scholarship will be awarded at the 2010 NAA
Assembly of Delegates, Nov. 11–13 in Indianapolis. This individual scholarship emphasizes
leadership and empowers the recipient with the knowledge they need to succeed in developing
their local NAA affiliate and facilitate their becoming productive members of NAA at the local,
state and national level.
This Award is an all-expenses-paid scholarship to three national meetings per year: Capitol
Conference, Education Conference and Assembly of Delegates.
Contact Lynn Miller at lynn@naahq.org.
NAA Launches Community Site and Online Resource Center
In mid-September NAA members will be able to access the latest member benefit: the new NAA
Community Site and Online Resource Center.
Members will have access to their peers around the country to ask questions, share ideas and stay
up to date on what’s going on in the industry. Members can join virtual communities to connect
with others who share their interests and have conversations with them through the forums.
The Resource Center will have something for every member’s research needs, including staff
development, marketing strategy, best practices, policies and procedures, bed bugs, and so much
more.
Continued on page 23
www.jetzservice.com
* We make loads of difference. Call Brad Applegate at
(317) 359–9968 or email bapplegate@jetzservice.com
for more information.
September 2010
Indiana INsites
National News
Four Letters Ease Housing Fears
for Some: Rent
Digested From “Four Letters Ease Housing Fears for
Some: Rent”
NPR Online (07/23/10) by Joshua Brockman
Though many people may be considering renting,
government data shows that they have yet to commit.
The vacancy rate for rental housing is currently near
an all-time high of 10.6 percent, reports the U.S.
Census Bureau. Although home sales decreased
5.1 percent last month, according to the National
Association of Realtors, the shift to rentals has not
materialized. Changing attitudes are what is needed
to boost the rental market going forward.
Nicolas Retsinas, the director of Harvard’s Joint
Center for Housing Studies, observes, “In the past,
you rented if you didn’t make enough money. You
rented if you weren’t ambitious. You rented if you
weren’t sort of smart enough. But as it turns out, as
we look in recent years, renting turned out to be a
pretty smart thing to do.” Indeed, it was a smart move
because apartment residents were not saddled with
mortgages worth more than their residences. Another
distinct advantage to renting in this economy
includes having the flexibility to move in order to
pursue employment opportunities elsewhere. Even
though people who rent do not get the same kind of
tax breaks as homeowners, renting may feel more
secure in this fragile economy.
Survey Shows Majority of
Apartment Residents Living
Without Renters Insurance
Digested From “Apartments.com National Survey
Reveals the Majority of Apartment Dwellers Are
Living Without Renters Insurance”
StreetInsider.com (07/26/10)
The Bureau of Justice Statistics reports that residents
are 50 percent more likely to experience theft than
those who own homes. Despite these risks, a recent
Indy Coin Laundry
Does the Dirty Work.
You Enjoy the Profits.
Apartments.com survey shows that most apartment
dwellers continue to live without renters insurance.
The poll queried nearly 1,400 apartment hunters
nationwide. Of those, 67 percent said they do not
currently have renters insurance. The top reason
respondents gave for not being covered is that they
cannot afford it. Others claimed they did not know
such coverage existed, while still others said they do
not need renters insurance because their possessions
are not valuable enough. Almost 25 percent of the
apartment seekers polled are under the assumption
that renters insurance is too expensive. The National
Association of Insurance Commissioners, though,
notes that the average premium is less than $200 a
year.
households swung upwards by 15.4 percent during
that time span. The South, meanwhile, added the
largest number of renter households with a 1.2
million increase. Officials in Washington are now
rethinking their definition of the American Dream.
In May, HUD Secretary Shaun Donovan testified
before a House committee that the financial crisis
proved the need for a better balance between rental
housing and ownership. Just last week, HUD senior
official Raphael Bostic told the Washington Post:
“In previous eras, we haven’t seen people question
whether homeownership was the right decision. It
was just assumed that’s where you want to go. You’re
not going to hear us say that.”
Digested From “Glen Lake Apartments Invites
Dogs and Their Owners to Monthly Yappy Hour”
BusinessNews (07/25/10)
the FHA multifamily loan program. FHA recently
announced that it was close to exhausting its $15
billion in multifamily credit subsidy for FY 2010,
which would have caused the program to stop
issuing commitments until the next fiscal year starts
on October 1. The program has experienced dramatic
increases in application volume as other credit
sources remain sidelined after the global financial
crisis.
Temporary Shutdown of FHA
Georgia Apartment Community
Multifamily Programs Averted
Invites Dogs and Their Owners to Quick action by NAA/NMHC and an industry
coalition has helped avert a potential shutdown of
Monthly Yappy Hour
To better reach out to its residents who own dogs, the
Glen Lake Apartments in Sandy Springs, Ga., is now
offering monthly “Yappy Hours” in the community’s
dog park. The next such event is scheduled for
Wednesday evening, Aug. 4. Considered one of the
most pet-friendly apartment communities in the area,
Glen Lake provides treats for the dogs and plenty of
water, sodas, and beer for the people who bring them.
Yappy Hours, which always take place from 5:30
p.m. to 7 p.m., offer residents an opportunity to get to
know their neighbors better while their four-legged
friends play leash-free in the community’s large,
fenced dog park. Glen Lake also welcomes friends
of residents and people who are interested in moving
to come to Yappy Hour. Glen Lake is one of a few
apartment communities to welcome dogs of up to 80
pounds. Even larger canines are permitted with the
apartment manager’s approval. In addition to the dog
park and the monthly Yappy Hours, the apartment
community often secures special discounts at nearby
pet-focused businesses for its residents.
In addition, each month, Glen Lake
selects one “Pet of the Month” to feature
online and in the community newsletter.
While you invest in other areas of your property,
Indy Coin Laundry will pick up the bill on all of
your laundry room needs.
We provide top-of-the-line washers, dryers, and
24-hour expert service response. We accept
the responsibility for all taxes, vandalism and
equipment liability insurance. And we do all of
this at no cost to you.
Call today to see how profitable your
laundry room can be.
John Gruen
800-777-9274
jgruen@ccoin.com
www.ccoin.com
Serving Indiana, Kentucky and Ohio
Page 5
The Financial Case for
Renting Vs. Buying a Home
Digested From “Rise of the Renting
Class”
CNNMoney.com (07/28/10) by Nin-Hai
Tseng
In today’s weak housing market,
homeownership is no longer viewed by
many as an investment vehicle or as an
ATM machine for constant refinancing.
That is because ownership has been
a “culprit of distress” for the last four
years. RealtyTrac Inc. reports that one
in every 411 housing units received a
foreclosure filing during the month of
June. The S&P/Case-Shiller Home Price
Index, meanwhile, shows that home
prices plunged more than 32 percent
between 2006 and 2009. With so much
stress on homeowner markets, renting
has become more appealing than owning
for many. A 2010 study of the Joint
Center for Housing Studies of Harvard
University determined that the number
of renter households increased almost 10
percent, or by 3.4 million, between 2004
and 2009.
The increase was most dramatic in
the Midwest, where growth of renter
Last week, FHA Commissioner David Stevens issued
a memo outlining the situation and identifying HUD’s
planned response. On August 4—just two days before
it was set to adjourn until mid-September—the
Senate passed by unanimous consent an emergency
standalone bill (H.R. 5872) providing an additional
$5 billion in credit authority. This follows House
passage of an identical bill on July 28.
President Obama is expected to sign the measure into
law. As a result, the FHA multifamily programs are
expected to have enough credit subsidy to continue
issuing commitments without interruption.
NMHC Quarterly Survey Shows
Widespread Improvement
The apartment market’s rebound continues to gain
momentum, according to NMHC’s latest Quarterly
Survey of Apartment Market Conditions.
All four of the survey’s indexes covering occupancy,
sales volume, equity finance and debt finance showed
improvement over three months ago; the indexes for
both sales volume and equity financing registered
all-time highs.
In a press release announcing the survey, NMHC
Chief Economist Mark Obrinsky noted that “Demand
for apartment residences has substantially increased
thanks to modest improvements in the jobs market
and the continuing decline in homeownership
rates. Going forward, the near-term outlook for
the apartment industry is likely to be tied to the
pace of job growth. Over the longer term, positive
demographic trends are likely to keep the demand for
apartments growing.”
NAAEI Celebrates National
Apartment Careers Month
NAAEI will once again celebrate National Apartment
Careers Month in February 2011. National Apartment
Careers Month was created to bring awareness and
promote the attractive and recession-resistant careers
in the apartment industry.
New this year, NAAEI is calling for submissions
for its “Get Reel” Career Video Challenge posted
on YouTube, where winners can be eligible to win a
trip to the 2011 NAA Conference and Exposition in
Las Vegas. For more details and the entry rules, visit
naahq.org.
Page 6
Indiana INsites
September 2010
Association News
Communication & Teamwork
SEPTEMBER MORNING MOTIVATOR
September 28, 2010
SPONSORS:
Ending the Feud
Communication Skills for Maintenance & Management
There is an underlying current of unrest on apartment communities that has been
growing over the past few years. It is a “feud”, for lack of a better description,
between the management and maintenance sides of the on-site operations. This
division of viewpoints, attitudes, priorities, and communication skills plus the
lack of understanding of the “big picture” has, in some cases, developed into
an all out war between these two groups. In this seminar we analyze some basic
conflicts including personality differences, communication skills, building good
relationships, priority planning, and customer service.
We will actually play a version of the television game show, “The Family Feud”,
with members from both maintenance and management. This fast-paced, funfilled exercise shows how effective it can be to work together as a team in a fun
environment to accomplish a common goal.
Join us on Tuesday, September 28th when National Speaker and Apartment All
Star Jackie Ramstedt will help you learn better communication skills and how to
operate effectively as a team.
Bring your ENTIRE Staff – Managers, Leasing and Maintenance!
MORNING MOTIVATOR DETAILS
DATE: Tuesday, September 28, 2010
TIME:
Registration & Networking:
7:45am Seminar: 8:30am – 9:30am
LOCATION: 9100 Keystone Crossing (in the IAA Building), 1st Floor Conference room COST: $11 member / $20 non-member
Register Online at www.iaaonline.net/Education/Register for Class
We are looking for young
professionals in the multifamily
industry to join a NEW
networking group sponsored
by the Indiana Apartment
Association.
As a young
professional in the apartment
industry, your perspective is
valuable…and we encourage you to join in the activities and events IAA has to
offer. This new networking group will allow you the opportunity to meet other
future leaders in multifamily housing and share your industry successes and
challenges.
The goal of this NEW networking group is for you to…
• meet other young professionals in the apartment industry
• make new friends with whom to share interests and ideas
• learn how to get more involved in IAA through committees, educational
programs and attending the “fun” events
Join other young multifamily professionals on October 14th to discover how you
can get more involved with IAA and to meet others in the industry.
WHERE:
Rick’s Café Boatyard
DATE: October 14th, 2010
TIME: 6:30pm – 8:30pm
COST: FREE
RSVP: Complete the information below and mail/
fax to IAA by October 10th, 2010
IF YOU ARE INTERESTED IN ATTENDING THE YOUNG PROFESSIONALS
NETWORKING GROUP, PLEASE RSVP TO IAA BY OCTOBER 10TH, 2010
Name: _______________________________ Phone: ________________
Fax: _______________ E-Mail: ___________________________________
Mgmt Co.: ________________ Community Name: ______________________
9100 Keystone Crossing, #725, Indianapolis, IN 46240 Phone: 317-816-8900
Fax: 317-816-8911
Follow us on Facebook and Twitter for updates!
How would you like to receive information from IAA? (please check one):
o EMAIL – please provide ____________________________________
o TEXT – please provide cell number _______________________________
o HARD MAIL – please provide address _____________________________
o OTHER – please explain ________________________________________
2010 IAA Sponsors
Platinum Sponsor:
Apartment Guide,
Consumer Source, Inc.
Corporate Sponsors:
GOLD
NTN - National Tenant Network Indiana
Certa Pro Painters
Silver
Michaelis
Bronze
DSI Restoration
First Advantage SafeRent
Bose McKinney & Evans LLP
Conference Sponsors:
CORT
Holt Construction
Blakley’s
Brickman
CertaPro Painters
Comcast
Gene B. Glick Co., Inc.
Hays & Sons
Wilmar Industries, Inc.
September 2010
Indiana INsites
FROM THE BLOGS
A Bunch of Today’s Renters Won’t Ever Buy Homes ... Well, No Kidding
Posted by: Michael Cunningham on Aug 19, 2010 10:33
Yesterday, there was lots of media coverage highlighting results of a survey
that indicates quite a few of today’s renters don’t expect to ever become home
buyers. Specifically, a Harris Interactive poll of about 2,000 folks conducted for
real estate search site Trulia.com found that 27 percent of current renters don’t
anticipate that they’ll eventually make the leap to home purchase.
Page 7
EXPERIENCE THE GREAT LAKES
DIFFERENCE.
SUPERIOR PRODUCTS. SUPERIOR SERVICE.
Looking a little more closely at the survey info provided on Trulia’s website,
only 663 of the 2,000 people surveyed actually are renters, and there’s no
info provided on what type of housing (apartments, single-family homes, or
something else) the renters are leasing. That seems like a pretty small sample
to use when making broad-brush statements about a large and diverse group of
renters, but let’s go ahead and assume that the survey results are accurate. Do
they, in fact, mean anything?
The Census Bureau reports that 66.9 percent of American households are
homeowners, meaning that 33.1 percent rent. If 27 percent of those renters don’t
expect to buy at some point, the total pool of all households excluded forever
from purchase is just 9 percent.
Throwing some more numbers out there for you to think about (go on, whip out
your iPad for a calc-a-long), today’s median home price across the country is
$176,900, according to the National Association of Realtors. Assuming you’re
really old fashioned and will only buy a home that costs three times your annual
income, you’ll need to make about $59,000 to afford the typical home. The
latest version of the Census Bureau’s American Community Survey shows that
incomes are below $50,000 for 48 percent of U.S. households. Furthermore, 23
percent of all households have incomes below $25,000, too low to afford not
only the median-priced single-family home but also pretty much any for-sale
housing anywhere in the country.
Thus, if 27 percent of all renters, or 9 percent of total households, don’t expect to
buy at some point, that’s truly well less than half the folks who at this time don’t
appear to be qualified buyers in any way, shape or form. And we certainly won’t
be doing anybody any favors by encouraging non-qualified buyers to go out
there and purchase in order to deplete the excess inventory of for-sale product.
Ask about our Laundry Room
Management Programs
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Page 8
Indiana INsites
September 2010
LeADInG the MobILe RevoLutIon
More than ever, consumers are using their mobile devices to gather
information. As a mobile solutions innovator, Apartment Guide
understands mobile buyers are actively searching for a place to live,
creating opportunity for an immediate response. Cultivating this
unique and personal communication channel is a key component
that drives qualified leads to you. Discover new ways of harnessing
the power of mobile innovation to reach potential renters and
fill your vacancies faster. Let us help you reach more renters with
our integrated marketing package of Internet, Mobile and Print
products, delivering the most qualified leads for your investment.
Call the Apartment Guide today... (317)-872-1983
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIA Inc. 2010. All rights reserved. 6/10
September 2010
Indiana INsites
Page 9
Around the STATE
Education
Around the State
EVICTION PROCEDURES IN INDIANA
DATE: September 21 (Tuesday), 2010
TIME: 8:45 Registration/Continental Breakfast
9:00-11:00 Collections/Evictions Seminar
LOCATION: Fairfield Inn
619 North Shore Drive
Jeffersonville, IN 47130
COST: $30 / Members
$45 / Non-Members
APARTMENT ASSOCIATION OF FORT WAYNE
& NORTHEAST INDIANA
September 14th Breakfast Connection Meeting
Members and guests are invited to join us Tuesday, September 14th as the AAFWNEI & the Indiana Apartment Association (IAA) team up for a Regional meeting
in northeast Indiana. The meeting will be held at Don Hall’s Guesthouse in Fort
Wayne. Our discussion topics will include:
“COLLECTIONS/EVICTIONS”
Presented by: Attorney Keith Pulliam, Applegate Fifer Pulliam
Please join us for a very informative seminar regarding Eviction
Procedures in Indiana. This seminar will focus on the laws of Indiana, as
well as local rules, as they relate to resident evictions. There are various
laws that can cause a property to enter a lawsuit, so on-site personnel
must take every precaution to learn the “do’s and don’ts” of the eviction
process. Other topics covered during this seminar include:
• The application process • Tenant’s obligations
• What to do at time of leasing • Eviction
• The lease • Collection of judgment
• Landlord’s obligations • Tenant personal property
Who should attend this seminar?
• Regionals
• Property Managers
• Leasing Agents
TO REGISTER: email letti@iaaonline.net, fax this
registration to: 317-816-8911,or register online at:
www.iaaonline.net
• Property Tax Caps, our state Political Action Committee efforts (PAC)
& the Apartment Voters Count campaign
• Inspection and Registration Fees (these are being proposed in other
parts of the state & we need to make sure they do not get passed in
northeast Indiana!)
• Lead-based Paint Regulations
•C
B Richard Ellis will be presenting a market overview of northeast
Indiana compared to the rest of the state.
Friday, October 15, 2010 is the date to put in your
calendar! The Tailgating Night will be held at the
Allen County Fairgrounds and it will be a night of
tailgating fun and lots of prizes courtesy of our sponsoring Associate Member MVPs! We are sure that
our members will feel like CHAMPIONS! Watch
for more information in next month’s INsites.
Ta
e
t
a
g
il
Night
AAFW’s Upcoming September 2010 Education
Courses!
• Closing Your Pool - Thursday, September 16, 2010 - 8:30 a.m. – 10:30
a.m. @ Windsor Oaks Apartments
• Advanced Leasing Skills with Kathy Banker, Lease UP! - Thursday,
September 23, 2010; 9 a.m. – 12 p.m. @ Canterbury Green Clubhouse
Visit www.aafw.org to register! Or e-mail info@aafw.org
“LEASING, MARKETING,
RESIDENT RETENTION”
DATE:
COST:
Powerful Scooter™
September 23 (Thursday), 2010
TIME:
LOCATION:
9:00 a.m. – 12:00 p.m.
Continental Breakfast / Seminar
Mishawaka Public Library
209 Lincoln Way East, Mishawaka, IN 46544
$35 / Members
$60 / Non-Members
“Leasing/Marketing/Resident
Retention”
Presented by Lisa Trosien, National Speaker
In today’s economy, you not only need marketing that works, but leasing
techniques that help close the sale!
This program, presented by Michiana native Lisa Trosien, will cover
the ‘best of the best’ to help you effectively promote your communities
to keep prospects coming through the door, lease to them when they get
there, and help keep them there once you get them.
It’s a “Leasing, Marketing and Resident Retention” program, all rolled
into one! Lisa guarantees that you’ll walk away with ideas to inspire your
own creativity, as well as renewed and fresh outlook on “all things property management!” Come and spend the morning with one of the industry’s
top educators and get recharged!
It’s Tailgating Time!
AAFW
Carpet Cleaner &
Wet Vac System
NAMCO
SCOOTER JR
180950
NAMCO
SCOOTER HUSKY
- 50 ft. Solution &
Vacuum Hoses.
- 12” Floor Wand
180951
- 50 ft. Sol. & Vac. Hoses
- 12” Floor Wand
(Stainless Steel Construction)
- 100 P.S.I. Sol. Pump
- 2 ea. Two Stage
Lamb Vac. Motors
160” Water Lift
- 10 Gal. Waste Tank
(Stainless Steel Construction)
- 2 ea. Three Stage
Lamb Vac. Motors
- Each Vac. Motor
develops 102 CFM
- 235” Water Lift
- 2 ea. 12 A.G.
25ft. Power Cord
- Dimensions:
10”D x16” H x 44” W
including handle
Weight: 68 lb.
(Dirty Water)
- Dimensions:
40 ½” H x 16” W
including handle
Weight:
52 lb.
NAMCO
3” UPHOLSTERY &
STAIR TOOL
180952
$
86.
All stainless steel
“SAVE YOUR CARPET”
DON’T REPLACE THEM
WE WILL HELP
YOUR BUDGET
Pre~Spots & Spot Removers
99
Shampoos, Carpet Aids
180967
180959
180955
180957
Who should attend this seminar?
Regionals • Property Managers • Leasing Agents
CARPET & ROOM
DEODORIZER
To Register: email letti@iaaonline.net or
fax this form to:
317-816-8911 or register online at iaaonline.net
Sponsored by:
EASY PORTABILITY & SET UP
NEVER CARRY WATER!
MAGNUM BLUE
PRE~SPOTTER &
CARPET SHAMPOO
Heavy duty protein lifter & degreaser.
16 oz. makes five gallons. Excellent
pre-spray for foods, grease and high
traffic areas. Does not contain Butyl
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Contains enzymes to boost cleaning
of tough stains.
FAST DRY
CARPET RINSE
Lemon fragrance. Knocks out
soap residue. Leaves carpets
soap free and eliminates most brown
stains in carpets and upholstery.
Leaves carpet squeaky clean.
Dry time 1-hour!
FOME BRAK
(DEFOAMER)
Concentrate to knock out foam in
the return hose, steam carpet
cleaner and dirty dump tank. Will
also eliminate foam in water
fountains and waste treatment
centers.
Concentrated room deodorizer for
use in hot or cold water extraction
equipment. Can also be used in a
spray bottle as a room freshener.
Plumeria fragrance.
Page 10
Indiana INsites
September 2010
2010 IAA Convention
Gold to Platinum . . . Climbing the charts with IAA
2010 Midwest Multifamily Exposition &
Education Conference
The 2010 Midwest Multifamily Exposition & Education Conference is just two months away, and the Convention Committee is planning some spectacular surprises
for this year’s event. You have received the Gold to Platinum “Billboard Magazine,” highlighting the seminar lineup and schedule of activities.
The President’s Awards Dinner is back at the lovely Indiana Roof Ballroom for 2010…and the “Musical Mystery Bus Tour” to view downtown apartment communities
is new this year.
Register NOW to secure early-bird pricing – go to www.iaaonline.net and click on Convention.
Overnight Accommodations at the Heartbreak
Hotel
For those wanting to enjoy a lovely stay in beautiful downtown Indianapolis, the Promoter has secured overnight accommodations at the award
winning Hyatt Regency Downtown. The rate is $133.00 per person and must be made before October 24, 2010 to take advantage of this special rate.
*Rate does not include 15% state and local tax. After October 24th, rates based on availability.
To make your hotel reservation by October 24, 2010, please contact the Hyatt Regency directly at 1-800-233-1234 or online at http://
indianapolis.hyatt.com/hyatt/hotels/index.jsp and identify yourself with the “Indiana Apartment Association” to receive the discounted rate.
Thank you to our
2010 Conference Sponsors
T H E P E R F E C T C O M B I N AT I O N
September 2010
Indiana INsites
Page 11
2010 IAA Convention
2010
Exhibitors
list
Accent Cabinet Company
ACI
Action Pest Control
AmRent
ap Inspections & Environmental Services
Apartment Guide, Consumer Source, Inc.
APCO Supply
Appliance Warehouse
Aquatic Control, Inc.
Assest Mangement & Billing Services
AT&T Connected Communities
Bader Company
BELFOR Property Restoration
BGI Fitness
Blakleys
Bob Block Fitness Equipment
Brickman
Business Insurance Group
Carpetbaggers
CertaPro Painters
Clark Appliance
Coinmach
Comcast
Complete Restoration
Consumer Collection Management
CORT
CRG Residential
Custom Vinyl Fabricators
Dann Pecar Newman & Kleiman
Direct Fitness Solutions
Dogwood Building Supply
drs/Bonded Collestion Services
DSI - Diversified Services of Indiana, Inc.
EA Outdoor Services
Envrionmental Pest Control
F.E. Harding Asphalt Co.
Falcon Carpet Services
First Advantage SafeRent
For Rent Media Solutions
Glidden Professional Paints
Godby Heating & Air Conditioning
Gold Seal Pest Control Co
Great Lakes Laundry Sales
Guardian Water & Power
Hartson-Kennedy Cabinet Top Co. Inc.
Hays & Sons Complete Restoration
HD Supply
Heartland Golf Cars
HH Gregg
Holt Construction Group
Indatus formerly Planet Telecom
Indianapolis Signworks
Indianapolis Star Media Group
Indy Coin Laundry
ista North America
J.P. Equipment
Jetz
Keltner
Keystone Insurers Group
Kinder Electric Co., Inc.
Landman & Beatty
Landscape Concepts Management, Inc.
Last Chance Wrecker & Sales, Inc.
Laundry Management
LB Gray LLC
Lee Supply Corp
Lexis Nexis
M&P Commercial Design
Maintenance Supply Headquarters
Manufacturers Marketing
MasterBrands Cabinets
Minol USA
Moen & Cleveland Faucet Group
Move
MyNewPlace
National Credit Systems, Inc.
Nature’s Choice Landscaping
NTN
Orkin Pest Control
P/R Mortgage & Investment Corp
PDQ Supply, Inc.
PPG Porter Paints
Pro Tow LLC
ProLiance Energy
PTF Cabinets & Tops
Ray’s Trash Service
RealPage, Inc.
Recreation Unlimited
Renovia
RentGrow, Inc.
Republic Services of Indiana
Resite Online
Roto-Rooter
Royalty Companies
Screening Reports
Sims-Lohman
Smarter Flush Marketing
Sullivan Commercial Supply
Summit Brands
Supply Warehouse, Inc.
SureDeposit
The Sherwin Williams Company
Thermo-Scan
Trak-1
TransUnion Credit Retriever
Van Rooy Restoration
Wilmar Industries
Yardi
LeaseLabs
Thompson Thrift Construction
Redirections Sign & Design
Rite Rug
Nature’s Partner
Drexel Interiors
America’s Floor Source
Roeing Corporation
Bone Dry Roofing
Pillar Group Risk Management
Suess and Sandlin, P.C.
Ball State University
B&B Lawnscape
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The following available booths are Prime Booths (shaded in gray):
540, 610
Updated: 8/24/2010
There is still time to reserve YOUR booth! Contact
Connie Galbraith at (317) 816-8900, or email
connie@iaaonline.net.
Page 12
Indiana INsites
September 2010
2010 IAA Convention
iaa chart beat
Tuesday, November 16, 2010
The Chart beat lists the Dates and Times the Entertainers will perform during the conference.
Rating Code: E- Everyone; RPM – Regional Property Manager; PM – Property Manager; MK – Marketing; L – Leasing ; M – Maintenance
session 1
Title
ArtistTimeChart Rating
Box Office Opens
Steve Gilliland
10:30am – 12:00pm
E
Associate Members
12:00pm – 6:00pm
E
Opening Session and Lunch: Enjoy the Ride
Sponsored by Gene B. Glick Company
Trade Show Open: Dessert on Trade Show Floor
7:30 am
session 2
Title
A. How to Outsell Your Competition
Sponsored by: CORT
Janice Zoeller
2:00pm – 3:20pm
RPM, PM, MK
B. Next Generation Recruiting, Part 1
Jeremy King
2:00pm – 3:20pm
RPM, PM, M
Wendy Rae Walker
2:00pm – 3:20pm
L
Mark Powers
2:00pm – 3:20pm
E
C. Leasing to Different Personality Types
D. BUILDING YOUR DYNAMIC CULTURE AND DEVELOPING TALENT AND RETAINING BOTH EMPLOYEES AND RESIDENTS
session 3
Title
A. Managing Distressed or Difficult Properties
Sponsored by Holt Construction
Donna Hickey
4:30pm – 5:50pm
RPM, PM
B. Next Generation Recruiting, Part 2
Jeremy King
4:30pm – 5:50pm
RPM, PM, M
Wendy Rae Walker
4:30pm – 5:50pm
E
Meryl Runion
4:30pm – 5:50pm
RPM, PM, M
C. Customer Service, Small Town Service
Sponsored by: Apartment Guide, Consumer Source
D. SpeakStrong & the Sunny side of Conflict; How to Stop Arguing and Start Communicating
special event!
4:30pm – 6:30pm • Downtown Apartment Bus Tour • Reservations are required
wednesday, November 17, 2010
session 4
Title
Box Office Opens
7:45 am
A. Up Your Sales Game, Part 1
Sponsored by: Apartment Guide, Consumer Source
Lori Snider
8:30am – 9:50am
RPM, PM, L
B. You Say PoTAto, I Say PotaTO
Sponsored by: Comcast
Meryl Runion
8:30am – 9:50am
E
September 2010
Indiana INsites
Page 13
2010 IAA Convention
iaa chart beat
C. Fear Factor – Fair Housing
D. Section 42 update
session 5
Title
Kathi Williams
8:30am – 9:50am
E
NAHMA
8:30am – 9:50am
RPM, PM
Associate Members
Trade Show Open
session 6
Title
10am – 3:00pm
E
Donna Hickey
10:50am – 12:20pm
RPM, PM, M
B. Goal Setting: Move Beyond Setting Goals to Goal Achievement! Sue Thomas
10:50am – 12:20pm
E
C. Fair Housing & Communication
Kathi Williams
D. Show Me the Money
Mary Gwyn
10:50am – 12:20pm
E
10:50am – 12:20pm
E
A. How to SUCCESSFULLY INCREASE OCCUPANCY
AT YOUR PROPERTY
Sponsored by Gene B. Glick Company
session 7
Title
constancy of purpose, connecting people and creating flow Max Brown
Sponsored by: CORT
Dessert on Trade Show Floor
session 8
Associate Members
12:30pm – 1:30pm
E
1:30pm – 3:00pm
E
Title
A. Up Your Sales Game, Part 2
Lori Snider
B. Motivating Your Team: Impact Your Team and Achieve More! Sue Thomas
C. Renovations that Add Up
Sponsored by Holt Construction
new release!
Special Performance from
4:30pm – 6:00pm
E
3:00pm – 4:20pm
RPM, PM, M
3:00pm – 4:20pm
M
M*E*S*H – Maintenance Executive Social Hour, Hosted by Award Winning Paul Crosby, Gene B. Glick Company.
Co-Sponsored by Hays & Sons Complete Restoration and Wilmar.
Exclusive Reception for all maintenance personnel. Plenty of door prizes, drinks and food for the true “roadies” of IAA.
Grammy Night
Encore Performance
T H E P E R F E C T C O M B I N AT I O N
Mary Gwyn
3:00pm – 4:20pm
Brought to you by the Indiana Apartment Association and co-sponsored by
Apartment Guide, Consumer Source • Holt Construction • CertaPro Painters
Brickman • Blakley’s
President’s Cocktail Reception at 6:30pm
President’s Dinner and Awards Presentation at 7:30pm
President’s Finale will be held immediately following the Awards Program • Reservations are Required!
Page 14
Indiana INsites
September 2010
*Special NEW CONSTRUCTION Section*
The Foundry Lofts & Apartments-South
Bend, Indiana
Mixed-use Development
The Foundry at Eddy Street Commons
Creates Sophisticated Urban Landscape
The Foundry Lofts and Apartments at
Eddy Street Commons is a successful
new community in South Bend. The
Foundry features 266 upscale loft
apartments with ten-foot ceilings,
interior brick walls, concrete floors,
built-in bookshelves and desks and
fully-equipped kitchens.
choice of two furnished packages.
In addition to spacious one, two and
three bedroom apartments and lofts,
the property offers a two-bedroom with
Digital Den floor plan that includes
a wall-mounted flat panel TV and a
The amenities are exceptional as well. A roof-top deck offers panoramic
views of the Notre Dame campus and stadium while a 24-hour fitness center,
To place an ad in
contact
Kathy DeShazer at 317-816-8910
or email kathy@iaaonline.net.
community
room,
business center, movie
theater,
billiards,
tanning salon and
concierge
service
round out the complete
amenities
package.
An enclosed parking
garage is also available
to both residents and
visitors.
B u c k i n g h a m
Companies partnered with Kite Realty Group for the 25-acre mixeduse Eddy Street Commons development near Eddy and Angela streets.
Upon completion, the project will offer a variety of living options, several
restaurants, and numerous boutique and national retailers served by a fourstory parking garage. The project includes 454 multifamily residential units,
approximately 90,000 square feet of retail, 25,000 square feet of office space
and two hotels.
Students, young professionals, faculty and alumni alike will appreciate the
upscale amenities and the best location in South Bend.
Please visit www.foundryliving.com for additional information.
Prairie Meadows-Greenfield, IN
Prairie Meadows is the newest Greenfield has to offer in affordable 1, 2, 3 and 4 bedroom apartment
homes.
Part of a 430-acre Planned Unit
Development, this 100-unit apartment
community integrates perfectly into
a greater neighborhood consisting of
single-family housing, professional
office buildings, banks, restaurants,
shopping centers, schools, and churches.
Everything residents need is within
minutes—and with easy access to US 40,
State Road 9 and Interstate 70, Prairie
Meadows is as easy to get to as it is to
live in!
All apartment homes feature a full size washer/dryer connection, private storage, Energy Star rated
appliances and energy efficient heating and cooling with programmable thermostats. Special interior
details include contemporary lighting, tru-tile flooring in the kitchens and bathrooms, and abundant
storage in each room. Our disability friendly design makes our homes comfortable and convenient
for residents with all types of needs.
Set along a peaceful lake, the architecturally striking buildings are enhanced with brick, Hardiplank
siding and feature private front and back patios. Handsome landscaping completes the package and
makes the outdoor living spaces as enjoyable as the indoor ones.
Home is made even
sweeter by the amenities
on site. A playground,
refreshing
swimming
pool,
beautifully
decorated
clubhouse,
central laundry room
and business center
bring both recreation
and services right to
your doorstep.
75% of properties are not in compliance.
Call us today at 800 284 7446
shop online at store.hallsigns.com
Commencing operations
in Indiana in 1987,
The Pedcor Companies now develop, construct, and manage market rate and affordable housing
communities throughout the Midwestern, Western, and Southern United States. Pedcor is dedicated
to providing spacious, convenient, and affordable housing to all of their residents. Considerable time
and effort is invested in the training and mentoring of the site staff to ensure that our residents’ needs
are taken care of in timely, professional manner. For more information on Pedcor visit our website
at pedcorcompanies.com
September 2010
Indiana INsites
Page 15
WESTHAVEN APARTMENTS
Warmth, comfort, and luxury define Westhaven Apartments, now open in
the emerging Whitestown/Zionsville area. Built and managed by the Gene
B. Glick Company, Westhaven is located off S.R. 334, just east of I-65.
For its first apartment development project in nearly 20 years, Glick chose
the location for its easy access to downtown Indianapolis, plus the area’s
job growth, excellent schools and overall market conditions. “We believe
this area of Boone County will be the next major growth center in Indiana,”
said David Barrett, president and CEO of Glick. “We have built an upscale
product intended to meet the needs of young professionals and families
alike. It’s an outstanding community.”
The resort-style clubhouse includes a café and spacious fitness center, both
available to residents 24 hours a day; Wi-Fi is available throughout the
clubhouse and surrounding the expansive heated pool.
“Westhaven is the premier community in Boone County and is our flagship
project in Indiana,” said Barrett. “Demand for these apartment homes has
far exceeded our expectations, and we may consider expanding the project.
We continue to look for new construction and acquisition opportunities in
the Indianapolis market and beyond.”
Westhaven Apartments can be found online at www.findyourhaven.com.
The community’s 182 units range from 589 square-foot one bedrooms to
1,387 square-foot three bedroom homes. Many floor plans feature innovative
flex spaces, and residents in each home enjoy verandas and abundant
natural light from oversized windows. Condo-quality features include
9-foot ceilings, designer track and pendant lighting, satin nickel hardware,
oversized Roman soaking tubs, crown molding and six-panel doors.
About the Gene B. Glick Company
Founded in Indianapolis in 1947, the Gene B. Glick Company is a property
management and development company with more than 18,000 apartment
units in 10 states. In 2009, the company purchased Somerset Lakes, a 360unit class-A community in Indianapolis. Also in 2009, Glick was named
Management Company of the Year by the Indiana Apartment Association.
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Indiana INsites
September 2010
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September 2010
Indiana INsites
Page 17
HARVARD SQUARE
Upgrades for a New Generation
Kirkpatrick Management Company, Inc. (KMC) has been responsible for
overseeing renovations at Harvard Square Cooperative, including acting as
liaison between the property and the mortgage company. KMC has managed
the 342 unit property located on the south side of Marion County continuously
since 1973. Renovations were necessary to keep the property competitive
with newer complexes in the area. Thanks to an extensive planning program
and an organized approach to the renovations, residents only had to put up
with one day of inconvenience. All units received new cabinets, refrigerators,
stacked washer/dryer units, microwaves and dishwashers. Additionally,
all units received a new HVAC system. In many of the units the upgrade
included knocking out walls and redesigning the floor plan to create a more
open feeling. As walls were opened up, inspectors checked for mold. Pictured
below is a shot taken from the living room of a two-bedroom flat looking
onto the back patio. Next to that is a photo taken from the opposite angle,
showing the wall removed and the new cabinets. The third photo shows the
entire kitchen, including the new stacked washer/dryer, the newly relocated
refrigerator, as well as the dishwasher and microwave. When completed, the
total cost of the project
will be approximately
$3,300,000.00
and
will include paving the
existing main street
and staining all patio
privacy fences.
Visit www.ekirkpatrick.com for more information about Kirkpatrick
Management Company, Inc.
Page 18
Indiana INsites
September 2010
BLOOMINGTON HOUSING AUTHORITY
The Bloomington Housing Authority (BHA) is a provider of Affordable
Housing offering 310 apartments to low to moderate income families, assisting
1284 families with rent, 35 homeless veterans with rent assistance and several
other special programs. To learn more about the programs administered by
the BHA visit our web site at www.bhaindiana.net.
Crestmont Four Bedroom Townhouses Before Renovations
The BHA developed a 10 year master plan in 2005 and since has completed a
major phase with the renovation of the Reverend Butler Apartment complex,
both interior and exterior including the addition of outdoor storage units,
energy upgrades to all sites, total renovation of the administration building
and the on-site Boys and Girls Club, installation of a Tot Lot, new site lighting,
and extensive infrastructure improvements.
The BHA is currently undergoing a major renovation of its Community
Building which is scheduled for completion in August 2010. Other programs
scheduled for the Community Building this fall are tutoring for teens, Indiana
Legal Services will be on site one day each month, Healthy First Fridays, Teen
Parenting Network, Food Pantry, Step Dancing for Teens and GED classes.
The BHA received notice on June 18th, 2010 it will receive a $500,000
Affordable Housing Program Grant from the Federal Home Loan Bank
(FHLB). Old National Bank is sponsoring the BHA for the FHLB. The grant
will be used to finish renovation of the interiors of 30 one bedroom units at
the Crestmont Apartment site. Total Cost of the planned project is a little over
$800,000. Other resources committed to the renovations are coming from the
BHA’s Capital Improvement budget. In 2008 and 2009 the exteriors and some
interiors of several of the one bedroom units at Crestmont were completed.
Crestmont Four Bedroom Townhouses After Renovations
September 2010
Indiana INsites
Page 19
STERLING’S NEWEST SENIOR
COMMUNITY OPENS
Sterling Construction’s newest Senior Community opened in Lawrence,
Indiana in late August. Heritage Place at Parkview is a brand new and
beautiful four-story building that includes 75 one and two bedroom accessible
and adaptable apartment homes, each with one bathroom and its own patio
or balcony.
Sterling Construction broke ground in November 2009 on the new LIHTC
community. The $7.8 million dollar project is located past Fort Benjamin
Harrison at 9201 E. 46th Street.
The apartment homes
include
an
open
gourmet kitchen with
appliances, emergency
pull cords, intercoms
that will connect to the
key-coded automatic
main entrance door,
and most utilities will
be included. Many
products in the homes are Energy Star Certified, including the refrigerator,
dishwasher, lighting fixtures, doors, and windows.
Each level of the four-story building is accessible by a centrally located
elevator. The community features include an activities center, computer
room, library, fitness center, trash chutes, beauty salon and on-site laundry
facilities. Also available is
resident storage, an outdoor
resident gardening area
and in-ground, customized
grilling patio areas. The
community building is also
surrounded by beautiful
landscaping for resident
enjoyment.
Many of the homes in
the community include a special financing program, which will require
qualifying residents to be within a predetermined income range. Seniors
who qualify for this program may not have had this special opportunity
presented to them otherwise.
For more information on leasing opportunities, please call the Leasing Office
at 877-576-4412 or visit the Sterling website at www.thesterlinggrp.com.
Sterling Construction Corporation is a company of Sterling Group, Inc.,
which has built various other housing communities across the Midwest
and Southeast. Sterling Construction Corporation has been focused on
constructing housing facilities since 1983, and is currently expanding across
the country, seeking additional General Contracting opportunities.
For more information regarding the new Heritage Place at Parkview or
about Sterling Construction, please contact Scott Buckey, Vice President
of Construction, at 574-247-3246 or visit http://construction.thesterlinggrp.
com/.
Page 20
Indiana INsites
September 2010
Swimming Pool & Hot Tub, Outdoor
Fireplace & Barbeque, Adjacent
Nature Walking Paths, and more. 1
bedrooms from the $700s, 1 bedroom
+ den from the $800s, 2 bedrooms
from the $1000s, and 3 bedrooms &
Townhomes from the $1100-$1400s.
JC Hart New Construction
City Flats at Renwick – Bloomington, IN
www.homeiscityflats.com
Featuring 103 new 1, 2, & 3
bedroom flats as part of the
Village Center of the Renwick
development, City Flats is the
2nd community for J.C. Hart
near the Indiana University
campus. While the community
is convenient to campus and
attracts students and faculty, it
is also an upscale rental community catering to many others. Featuring 3
story buildings with attached garages, 9 ft. or taller ceilings, amazing large
windows, upgraded finishes, and an intimate community feel, the apartment
homes are some of J.C. Hart’s best designs.
City Flats features a WiFi
Café, Total Fitness Center,
and Community Swimming
Pool. 1 bedrooms from the
$800s, 2 bedrooms from the
$1100s, and 3 bedrooms from
the $1300s. With City Flats
and The Crest on East 10th St.,
J.C. Hart manages 191 total
units near Indiana University
in Bloomington.
Legacy Towns & Flats – Carmel, IN
With 287 new 1, 2,
& 3 bedroom flats
and townhome floor
plan styles, Legacy is
just one part of a 509
master planned mixeduse
development.
Legacy began leasing
this past winter with
the first residents moving in in February of this year (2010). Legacy is the
most unique apartment community ever designed by Weaver-Sherman design
for the J.C. Hart Company. With dozens of floor plan styles and variations,
numerous building designs, and a classic style, Legacy will be one of the most
diverse communities in the J.C. Hart portfolio.
Visit www.homeisthelegacy.com
The District at Saxony – Fishers, IN
The District at Saxony will feature
269 1, 2, & 3 bedroom flats and coach
homes. As part of the Saxony development around the 146th St. exit at I-69
in Fishers, The District will be situated across the lake from the new Clarion
Saxony Medical Center and within walking distance to many future retail
spaces in the Village Center at Saxony. The District began leasing in June
2010 and will deliver
its first apartments
in the August of
2010. The majority
of the community
buildings at The
District are situated
to offer views of the
lake and will feature
upgraded
finishes,
oversized windows,
9 ft. ceilings, and attached garages. The “Coach Homes” of The District are
unique 3-story, 3 bedroom single unit homes placed around the community
featuring private attached garages,
upgraded finishes, and an extremely
unique rental home offering for the
community. Amenities at The District
will include an Indoor Gymnasium,
Total Fitness Center, Internet Stations,
Community Swimming Pool and
Sundeck overlooking the lake, and
Barbeque area. 1 bedrooms from the
$700s, 2 bedrooms from the $900s, and
3 bedrooms from $1300. The Coach
Home rent will be from the $1400s.
Visit www.homeisthedistrict.com
The apartment homes will feature upgraded finishes, 9 ft to 20 ft ceilings, huge
windows, and attached garages. Amenities of Legacy will include an Indoor
Gymnasium, Total Fitness Center and Yoga Studio, WiFi Café, Community
THE RESIDENCES AT CARMEL CITY CENTER-CARMEL, IN
Managed by Pedcor Homes Corp.
Pedcor Homes Corporation is proud to announce the opening of The Residences at Carmel City Center. Located at the intersection of Rangeline Road and
City Center Drive/126th Street in Carmel, Carmel City Center is like no other development in the area!
The Residences at Carmel City Center is comprised of 106 apartment homes and you can select from 31 floorplans of 1, 2 & 3 bedroom layouts. All apartment
homes feature distinctive features including stainless steel appliances, incredible walk-in closets, crown molding, pendant accent lighting and large windows.
Select floorplans are showcased by “powder rooms”, 5-piece baths with soaking tubs and walk-in showers, dens/media rooms, rooftop green spaces and
incredible views. Apartments range in size from 738 square feet to nearly 3000 square feet. Base prices range from $849 to $3250.
James Workman, a 2009 graduate of the Ball State University RPM program, is the Property Manager. According to James, “we are excited to move in to
our Leasing and Resident Center in October. Residents will enjoy our e-lounge, fitness center, yoga/pilates room, two personal training rooms, a business
center and private conference room.” There will also be direct-access to the Monon Trail. Beginning in 2011, a variety of dining options, boutique shops and
services will be opening on the pedestrian-friendly plaza. James adds, “Residents will be able to enjoy a unique blend of living, shopping, dining, recreation
and the Arts.”
The Residences at Carmel City Center represent the first phase in this multi-phase, mixed use development. In addition to The Residences, Phase I also has a
3-story office building with plaza-level retail and a motor court/underground parking garage. Currently under construction are an additional office building,
the 500-seat Booth Tarkington Theatre and another parking structure. Future phases call for residences, a small “black box” performance theatre, a hotel,
upscale restaurants and meeting facilities. The northwest corner of the Carmel City Center is anchored by The Palladium at The Center for the Performing
Arts.
For more information and to view floorplans, visit www.carmelcitycenter.com or call James at (317) 428-5135.
September 2010
IAA Ne w Me m b e r
Indiana INsites
Profile
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It takes the leading
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When it comes to laundry services it’s
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Page 21
Welcome New members!
Associated Management Company
19855 W. Outer Dr., Ste. 107E
Dearborn, MI 48124
P: (313) 359-5501 • F: (313) 359-5507
Michael Jacobson
Biosweep of Indianapolis
3793 Barn Stable Road
Carmel, IN 46032
P: (317) 270-4191 • F: (317) 824-0533
Kymm Welch
kwelch@biosweepindy.com
Odor Restoration Services
Bone Dry Roofing
4825 W. 79th Street
P: (317) 873-6005 • F: (317) 471-8308
Brad Kupper
brad.kupper@bonedryroofing.com
Roofing
Brockton Companies
5778 Brockton Drive
P: (317) 253-3456
Thomas S. Osborne
CallSource
31280 Oak Crest Drive
Westlake Village, CA 91361
P: (800) 500-4433 • F: (888) 299-0182
Laura Bauetz
lbauetz@callsource.com
Telephone Service Provider
Carefree LLC
1012 Delaware Avenue
Fort Wayne, IN 46805
P: (260) 424-6129 • F: (260) 424-6129
Mark E. Berghoff
yoderberghoff@yahoo.com
Citizens Gas
2020 North Meridian Street
P: (317) 927-4365 • F: (317) 927-4365
Jason Tuttle
jtuttle@citizensenergygroup.com
m b e r Profile
IAA Ne w MiseCo
rp orat io n
Gas Leaks
City Real Estate Advisors, Inc.
30 South Meridian, Ste. 600
P: (317) 808-7367 • F: (317) 808-7275
Wayne R. Nelis
wnelis@cityrealestateadvisors.com
Connexion Technologies
111 Corning Road, Ste. 250
Cary, NC 27518
P: (919) 535-7342 • F: (919) 882-9338
Susan Knowles
susan.knowles@cnxntech.com
Television Services
Lease Labs
2870 Fifth Avenue, Suite 202
San Diego, CA 92103
P: (619) 233-4700 • F: (619) 233-4702
John Greer
john@leaselabs.com
Marketing
Pluris Management
3170 Hartshire South Drive
Bargersville, IN 46106
RMK Management
4334 N. Hazel Street, Suite 107
Chicago, IL 60613
(773) 880-6683
Lex McCarthy
lmccarthy@rmk.com
The Singenis Corporation
317 W. May Apple Circle
Westfield, IN 46074
P: (317) 777-2647 • F: (317) 578-1865
David May
d.may@singenis.com
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Page 22
Indiana INsites
September 2010
Relationships Matter.*
Member NEWS
Jetz is pleased to announce Brad Apple-
gate
aspleased
the newly
appointedBrad AppleJetz is
to announce
Indiana/Midwest
Account
Representative.
gate as the newly
appointed
Mr.
Applegate brings
overRepresentative.
15 years of
Indiana/Midwest
Account
multi-family
community
experience,
Mr. Applegate
brings over
15 years of
Jetz
is pleased
to announce
Brad Applegate
as
including:
property
management,
marketJetz
is pleased
to announce
Brad Applemulti-family
community
experience,
the newly appointed Indiana/Midwest Account
ing,
and
new
business
development
for
gate
as the
newly
including:
property
management,
marketRepresentative.
Mr. appointed
Applegate
brings
over 15
conventional market-rate
properties,
full-service
retirement
Indiana/Midwest
Account
Representative.
ing, of
and
new business
development
for
years
multi-family
community
experience,
communities,
and
HUD-regulated
communities.
Mr. Applegate
brings
over 15 years
ofmarketing,
conventional market-rate
properties,
full-service
retirement
including:
property
management,
and
new
business
development
for
community
experience,conventional
communities, and multi-family
HUD-regulated
communities.
market-rate
properties,
full-service
retirement
including:
management,
marketJetz Laundry Systems
is one property
of
Indiana’s
largest
providers
communities,
and
HUD-regulated
communities.
and new business
development
of laundry facility ing,
management
services for
apartment for
NTN partners with CIREIA to lend a hand to the
community
Scorching heat didn’t keep 2 members of the National Tenant Network staff
from helping out on a Habitat for Humanity home being built at 1319 E. 9th
Street in Indianapolis on July 22nd and 23rd, 2010. National Tenant Network
donated t-shirts for the volunteers who also included members of the Central
Indiana Real Estate Investors Association.
This home accomplished three firsts for Habitat:
Jetz Laundry Systems is one of Indiana’s largest providers
conventional
market-rate
properties,
full-service
retirement
communities,
condos,
colleges
& services
universities,
campgrounds,
of laundry facility
Jetzmanagement
Laundry Systems
is for
oneapartment
of Indiana’s largest
communities,
and
HUD-regulated
communities.
plazas,
and
other
multi-housing
applications.
communities,
condos,
colleges
& universities,
campgrounds,
providerstrucking
of laundry
facility
management
services
for apartment
1. First Habitat home built in a historic district.
trucking
plazas,
and other
multi-housing
applications.
communities,
condos,
colleges
& universities,
campgrounds,
trucking plazas,
and otherJetz
multi-housing
applications.
Laundry Systems
is one of Indiana’s largest providers
3. First Platinum Leadership in Energy and Environmental Design
Certified Home to be built in Indiana by Habitat
of laundry facility management services for apartment
2. First Habitat home built in Indianapolis approved by Indianapolis
Historic Preservation Commission.
communities, condos, colleges & universities, campgrounds,
trucking plazas, and other multi-housing
applications.
www.jetzservice.com
www.jetzservice.com
* And you can count on Brad to help you better identify
www.jetzservice.com
* And
can count
onneeds.
Brad to
help
you
better or
identify
youryou
laundry
service
Call
(317)
359–9968
(800)
527-4928,
or emailneeds.
bapplegate@jetzservice.com.
your laundry
service
Call (317) 359–9968 or
(800) 527-4928, or email bapplegate@jetzservice.com.
* And you can count on Brad to help you better identify
Education
your laundry service needs. Call (317) 359–9968 or
(800) 527-4928, or email bapplegate@jetzservice.com.
LEASING 101
Leasing 101 is officially “on
the road” – Stone Lake Lodge
on East Hanna Avenue hosted
the first on-the-road seminar
on Thursday, August 19. Lara
Smith and Tiffani Charles,
Apartment Guide Consumer
Choice, and Ryan Lints with
Autumn Breeze Apartments
facilitated the class.
The next on-the-road Leasing
101 training will be on Tuesday, September 14 in Plainfield, IN at Central Park
@ Metropolis from 9:00 AM – 12:00 Noon.
Cheryl Donato will be in town on Thursday,
September 9 to conduct two great seminars:
from 9:00 AM – 12:00 Noon the topic is “Baby
Boomers Meet Generation Y” – how can you
bring these groups together to work effectively
toward common goals?
A NEW seminar on Social Networking will
be offered that same day from 1:00 PM – 4:00
PM. How can you utilize social networking
to increase your traffic and renewals? You
will learn about Face Book…how to create
a community page, how to advertise community events as
well as online advertising and target marketing.
Gas/Electric Heat Review - September 23,
2010
Electric Heat Review, 9 AM – 12 PM, IAA Barrett Center
Instructor: Chris Boerner, Maintenance Supply Headquarters
Summer is over and the heating season is beginning. Are you prepared? What
do you look for when there is no heat, not enough heat or the heater is cycling on
automatic limit? In this preventive maintenance refresher class, you will find out
all the answers to these questions and more. Become better prepared to face the
cold winter months.
Gas Heat Review, 1 PM – 4 PM, IAA Barrett Center
Instructor: Chris Boerner, Maintenance Supply Headquarters
Winter is one time you don’t want your residents to “chill out”! This overview of
gas heat will show you how to identify adjustments and burner problems. Learn
how to check gas input, adjust primary air and perform efficiency tests. See first
hand the components of the gas furnace.
FINAL LEAD BASED PAINT SEMINAR OF 2010
The last Lead Based Paint seminar for 2010 will be held on Tuesday, September
28. Until October 1, 2010, EPA will not take enforcement action for violations
of the RRP Rule’s firm certification Requirement. For Violations of the RRP
Rule’s renovation worker certification requirement, EPA will not enforce against
individual renovation workers if the person has applied to enroll in, or has
enrolled in, by not later than September 30th, 2010, a certified renovator to train
contractors in practices necessary for compliance with the final rules. Renovators
must complete training by December 31, 2010.
Watch for information about this class!
Register online at www.iaaonline.net and click on
Education/Register for a Class.
SELF DEFENSE . . . Discover How to
Protect Yourself for ALL Leasing Consultants
and Managers
In today’s crazy world, one can never be too safe. This seminar will offer handson training to learn how to defend yourself on the job. Master Black Belt Sensei
George Nae will demonstrate simple techniques you can learn to defend yourself
if approached or attacked.
At the conclusion of this seminar, you will discover simple ways to protect
yourself and feel more confident in potentially threatening situations.
This is a must attend for all leasing consultants and managers.
DATE/TIME
Tuesday, October 5th, 2010 • 10 AM – 12 Noon
LOCATION
House of Martial Arts – Clay Terrace – off of 146th Street next to
Whole Foods in Carmel.
September 2010
Indiana INsites
Page 23
Education
Continued from page 4
Be on watch for our official launch announcement through NAA’s Twitter, Facebook and LinkedIn accounts, as well as www.naahq.org.
To submit information to the Online Resource Center or ask any questions, contact NAA’s Mary Scott at 703/797-0645 or mary@naahq.org.
Maintenance Mania® Begins 2010-2011 Season
NAA and presenting sponsor HD Supply are gearing up for a fifth successful year of Maintenance Mania®. This program, in which maintenance technicians compete
in various skill-based games, has been modified and improved to ensure an even greater challenge for maintenance professionals. Maintenance Mania® provides
affiliates an opportunity to offer an additional quality program for its members, create a potential source of non-dues revenue for the association and help members
raise funds for educational programs. Contact Kimberlee Berry, NAA’s Sr. Manager of Affiliate Relations, at kimberlee@naahq.org, or visit www.naahq.org.
Did You Know?
If your company is involved in a case at the appellate level, the National Apartment Association wants to help you win it. NAA will submit a “friend of the
court” (amicus curiae) brief on your behalf through its Litigation Assistance Program. Contact John McDermott at jmcdermott@naahq.org, Greg Brown at greg@
naahq.org, Michael Semko at michael@naahq.org or Scot Haislip at scot@naahq.org.
September
9
Generations in the Workplace
9:00 AM – 12:00 Noon
IAA Barrett Center
9
Social Networking
1:00 PM – 4:00 PM
IAA Barrett Center
14
Regional Meeting
8:00 AM – 10:00 AM
Fort Wayne, Indiana
14
CPM Finance 402
8:00 AM – 5:00 PM
IAA Barrett Center
15
CPM Finance 402
8:00 AM – 5:00 PM
IAA Barrett Center
16
CAMT Appliances
Buckingham Management
21
Collections/Evictions Seminar
8:00 AM – 10:30 AM
Jeffersonville, Indiana Apartment
Association
Upcoming events
23
Electric Heat Review
9:00 AM – 12:00 Noon
IAA Barrett Center
23 – 24SAL Conference
23
9:00 AM – 12:00 Noon
Lisa Trosien Seminar
Leasing/Marketing/Resident Retention
Mishawaka Public Library
Mishawaka, IN
28
9:00 AM – 10:00 AM
IAA Executive & Finance Committee
Meeting
IAA Conference Room
28
8:00 AM – 4:00 PM
EPA RRP Class
IAA Barrett Center
October
5
9:00 AM – 4:00 PM
CAMT, Appliances Maintenance
Buckingham Management Offices
5
10:00 AM – 12:00 Noon
Self Defense Class
House of Marshall Arts
Clay Terrace
Indianapolis, IN
6
8:00 AM – 5:00 PM
CPM Ethics 800
IAA Barrett Center
6
9:00 AM – 4:00 PM
CAMT Appliances Maintenance
7
9:00 AM - 1:00 PM
Leasing 101
IAA Barrett Center
13
8:00 AM – 3:00 PM
EPA/CFC Certification Testing
IAA Barrett Center
14
9:00 AM – 4:00 PM
CAMT Interior/Exterior Maintenance &
Repair
26
3:00 PM – 4:00 PM
IAA Executive Committee Meeting
IAA Conference Room
26
Industry Outlook
TBA
27
10:30 AM – 1:00 PM
Monroe County Apartment Association
Regional Meeting
Bloomington, IN
Page 24
Indiana INsites
September 2010

Special NeW cONSTRUcTiON SecTiON

Transcription

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