CCTV Image 41 v2.indd
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CCTV Image 41 v2.indd
No. 41 OFFICIAL PUBLICATION OF THE C CTV USER GROUP Autumn 2010 www.cctvusergroup.com Cameras for cabbies Gravesend tells us about a scheme to equip all taxis in their area with CCTV Public attitude to CCTV? Actually they quite like it The CCTV User Group commissioned a public opinion survey to assess support for CCTV, with rather reassuring results FIND critical evidence Reviewing CCTV footage is laborious but the results of a collaborative research project may change that Also in this issue • More conference review • Video walls & analytics • The ups & downs of video management systems • And more... Issue sponsor Samsung security solutions. Integrated into modern life CCTV IP & Networking Samsung professional security products are protecting people and assets the world over. 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Table of Contents CCTVImage Autumn 2010 Editor-in-Chief: Peter Fry CCTV User Group Tel. +44(0)1202-707552 Fax +44(0)1202-701732 peter@cctvusergroup.com To join the CCTV User Group, please contact the Group on the number above. Editor: Tom Reeve Tel. +44(0)20-8255 5007 tom.reeve@cctvimage.com Please email press releases and articles to the editor or mail them to: CCTV Image, PO Box 795A, Surbiton, KT5 8YB United Kingdom Director of Media: Peter Mawson peter.mawson@ securitymediapublishing.com Tel. +44(0)1543-250456 Mob. +44(0)7841-693979 No. 41 Issue sponsor The CCTV User Group Leading, Working, Delivering for all CCTV Users Welcome & News by Peter Fry . . . . . . . . . . . . . . . . . . . . . . 5 AN INDEPENDENT PUBLIC OPINION SURVEY ON THE USE AND VALUE OF CCTV IN PUBLIC AREAS COMMISSIONED BY THE CCTV USER GROUP AND UNDERTAKEN BY RNS RESEARCH INTERNATIONAL Councils cut back on CCTV to save money? The Public fight back with their views! Is the Safety of the Community at Risk? News Public opinion survey: What are the attitudes to CCTV? . . . . 10 Sales consultant: Nick Sutton nick.sutton@ securitymediapublishing.com Tel. +44(0)1543-250592 | CCTVImage 10 A survey by the User Group finds the public is more supportive of CCTV surveillance than the media would have us believe CCTV User Group conference . . . . . . 12 Media sales: Tom Coyne tom.coyne@ securitymediapublishing.com Tel. +44(0)1543-250456 Rooms with a View Administration assistant: Anne Reeves smpadmin@ securitymediapublishing.com For a copy of our media pack, please contact the administrator. Features Cabs with a view: How can you protect lone drivers? . . . 17 FIND: The analytics solution to video search and identification . . . . 21 Administrative correspondence: Security Media Publishing Ltd PO Box 5231, Lichfield WS14 4EB United Kingdom The state of regulation . . . . . . . . . . . . . 26 CCTV Image is published six times a year on behalf of the CCTV User Group by Security Media Publishing Ltd. Members of the CCTV User Group receive it free of charge. Subscriptions: If you don’t receive a regular copy of CCTV Image, you can subscribe by sending a cheque made payable to “Security Media Publishing Ltd” to the administrative office. Annual subscription rates: UK – £25; Europe – £35; Rest of world – £45 Blame the software, not the hardware Where video management falls down. . . 34 The CCTV User Group does not endorse any product or service advertised or mentioned in this publication. While every effort is made to ensure the accuracy of the content, neither the CCTV User Group nor Security Media Publishing Ltd can be held liable for mis-statements or inaccuracies contained herein. Technology: Video displays. . . . . . . . . 27 Technology: Video analytics . . . . . . . . 30 Case study: Regent’s College. . . . . . . . . . 36 Columns Martin Gill on CCTV research . . . . . . 38 Talking Shop with Simon Lambert . . . 40 21 Will the task of searching hours of recorded video for evidence become easier as a result of a £1 million research project? Plus Industry news . . . . . . . . . . . . . . . . . . . 43 Directory of companies . . . . . . . . . . . . 45 30 We all love the idea of video analytics – computers that can “see” – but making it work can be far trickier than it might seem © 2010 Security Media Publishing Ltd/ CCTV User Group. Printed by Synergy Print Management Ltd Issue sponsor 17 After a local taxi driver was murdered, police and the local authority secured funding to put cameras in all licensed vehicles Autumn 2010 3 Keep the overview. The 360° panomorph lens YF360A-2/SA2 from Fujinon. www.fujinon.de One lens to see everything around you – the new 360° panomoph lens from Fujinon enables you to keep a complete overview and eliminates blind spots. The ellipse image uses the most light sensitive sensor area and offers you in combination with Medical TV CCTV Machine Vision Binoculars any ImmerVision Enables® Software Solution a closer look without any distortion. Live as well as in recorded mode. The new YF360A-2/SA2 can be used with nearly every 1/3" CS-mount camera with a resolution from VGA to 2 Megapixel. Fujinon. To see more is to know more. FUJINON (EUROPE) GMBH, HALSKESTRASSE 4, 47877 WILLICH, GERMANY, TEL.: +49 (0)21 54 924-0, FAX: +49 (0)21 54 924-290, www.fujinon.de, cctv@fujinon.de CCTVImage | Welcome and News Welcome and News Government cuts lead to the irreplaceable loss of CCTV expertise Peter Fry, Director, CCTV User Group THE CCTV User Group has always been about the ‘human aspects’ of the management and operation of CCTV systems rather than the technology, and we value each member of the Group as an individual, many of whom have been members right from our inaugural meeting in 1996. Obviously over the last 15 years, many members have moved on to other challenges, but over the last few weeks it has been exceptionally depressing for me to see the number of highly respected, extremely professional CCTV Managers, who have contributed so much to the profession over the years, leaving through early retirement or redundancy. People like Graham Putt and Peter Bowerbank (Darlington), Keith Baldock (Newham), Norman Whaley (Croydon), will be sorely missed by their authorities and be hard acts to follow for anyone taking on their roles. But I for one of many wish them well, and hope they keep in touch and they find ‘retirement’ gives them the opportunity to take on new challenges without the ‘political hassle’ found in Local Authorities, as I did on retirement in 1998. A decision I have P UBLIC AT TITUDES never regretted, and now doing a job that challenges me daily, but I love. The ‘Big Issue’ My sincere thanks go to all those members who responded to my survey on the future of CCTV Image, should it be a hardcopy version as at present or an online, web based magazine? The results were conclusive, over 90% of respondents wanted to retain their hard copy, and 10% preferred the ‘greener’ option of an electronic version. The principal reasons appeared to be that a hard copy could be passed to their bosses, the operators, left in the reception area, read on the bus, tube, train, or over lunch at their leisure, without having to sit at a computer screen for yet more hours, and could be kept for future reference. Advertisers did not feel electronic versions had anything like the same marketing impact, and were equally in favour of the hard copy version even if it cost them more to advertise. But we have to be conscious of the economic climate and, like the User Group, the magazine can only exist if it is economically viable and marketing budgets tend to be hit in times of constraint. So at a meeting in August, I suggested to the publishers that we temporarily return to four issues per year rather than the current six. Our intention is to retain the quality and approach of what has become ‘the flagship magazine’ of the CCTV Industry. We do appreciate the economic problems CCTV companies are facing, and greatly appreciate the support they give us, and so would strongly ask you to continue your support of it and the User Group as a service to all our members, and its wider distribution. Discussion forum Yes, I know I have been promising this now for several years, but on moving to Poole I found an IT expert who knows forums inside out, and so commissioned him to sort out all the problems with it and get it up and running. And the great news is he has now sorted the major issues both on the forum and on the main site, and is doing a bit more work on other improvements, and I can actually see light at the end of the tunnel. So what does it mean to members? Firstly every member will be able to access it as it is hosted on the main User Group website rather than Yahoo (which many authorities do not allow their systems to connect to ) so rather than just 250 people involved we will now be able to have the full membership of over 800 individuals. Hosting it on the same website means we can use the membership database already on that to govern access so usernames and passwords will be the same as the main site, saving your memory, and us at the User Group a lot more hassle! Secondly there is no limit to the number of forums it can host, and so there will be one (like Yahoo) which can be used by all members, but another which can only be accessed by ‘end user’ CCTV Managers, so they can First-ever User Group survey of public attitudes to CCTV The CCTV User Group commissioned an independent public opinion survey on public attitudes to CCTV recently. Firstly my deepest thanks go to the members of our ‘Action team’ who assisted so much in the development of the questions and narrative for the survey, and equally to all the sponsors of the survey without whose financial sponsorship the survey would have been way beyond our means. The survey cost £6,300 (Ex VAT) and we received total sponsorship of £5,000 (ex VAT), so the User Group funded the remaining £1,300, just within our means. So a great cheer to BT Recare, Metronet UK, G4S, Tyco Integrated Systems, Link CCTV Systems, Samsung, Broadland Guarding, Colchester Borough Council, Nottingham City Council, Gedling Borough Council for their support to CCTV managers throughout the UK. The survey of over 1000 randomly selected members of the public yielded invaluable information about public attitudes, information which would come as a surprise to our critics in the media if they would read it. (And if they don’t like words, there’s plenty of pretty pie charts like the one on the right.) The full survey report can be downloaded from the home page of our website at www.cctvusergroup.com. Or you can read the abbreviated version starting on page 10 plus my open letter to the Home Secretary. Issue sponsor Cont’d next page Autumn 2010 5 News and Welcome | CCTVImage freely talk about issues which might be contractually sensitive. There is a separate one for the Chairman, Vice Chairman and Members of the UK CCTV Standards Board, and another intended to be used by ‘Action Group’ working Parties. all their operators (although some companies have asked for a ‘corporate’ rate to include all their operators which we will provide) and so we are keeping membership costs to an absolute minimum. Initially the first two months of membership will be free so operators can ‘try before they buy’ and thereafter £50 +VAT per year or if paid monthly, £5+VAT per month. So we would appreciate you bringing this to their attention and as always our contact is Peter@cctvusergroup.com. CROPS Getting the discussion forum working also means we can now progress the ‘Control Room Operators Group’ giving every operator the opportunity to network with his colleagues, and some of the benefits of being a member of the CCTV User Group. It also means we can better represent them and all users of CCTV with organisations like the SIA (assuming that the SIA does survive Government Quango cuts). The idea has been warmly welcomed by many members and was strongly encouraged by the SIA and many operator provider and training companies. Why Control Room Operators Group rather than CCTV Operators Group? Because many Control Rooms are now multi-functional with Careline, alarm monitoring, building management, key holding, lone worker monitoring, out of hours emergency, traffic enforcement, town centre management, and there is much the operators can learn from their colleagues in a similar manner to the way the User Group has facilitated managers networking. We do stress this is not an ‘operators union’ in the same way that the User Group does not get involved with such issues for managers, and the forum will be moderated to ensure no inappropriate topics are raised. We appreciate that cash strapped authorities would not be able to fund THE NATONAL PICTURE Government decision-making But what is happening on the ground in the absence of Government decisions? It seems to me that in the absence of direction by the Government, the owners and managers of systems are being forced to reach their own local decisions, to try and address the other challenges they know they face in terms of meeting significant cuts in their overall budgets. Daily in the press and media we hear of Public Area CCTV systems ‘under threat’, in a variety of ways. But what do these mean in practice? 1. The loss of decades of practical experience of professional CCTV managers through retirement or redundancy, with their duties being passed on to other managers who might have no knowledge of the complexity of the legislation or management issues they will have to face, will be a major challenge to any authority, and hold many potential risks. The professional ‘public body CCTV’ manager performs many unseen duties including critically, a vital role in ensuring and protecting privacy and civil liberty. Cont’d next page What of the National Policing Improvement Agency and the SIA? I had hoped that by now, five months after the General Election, we would have a good indication of those critical issues which have been on the minds of all CCTV managers for the last year or more, but at the time of writing we still have no indication! Where is the National CCTV Strategy going? What is going to happen to the Regulation of CCTV? But government purdah has meant no one, civil servants, ministers, or MP’s have been permitted to speak about them. All we have to go on are a few debates at Westminster and some rumours which may or may not have a factual base! A couple of indications which have been more formally commented upon by Ministers are a suggestion that the National Policing Improvement Agency (one of their tasks was to help develop the National CCTV Strategy), and the Security Industry Authority (responsible for the licensing of Public Spaces CCTV Operators) are to be axed. I hope the demise of the NPIA will provide Graeme the opportunity to utilise the skills and expertise of the CCTV managers to develop the strategy to the definitive document it should be. The loss of the SIA In contrast, there has been virtually universal condemnation in the proposals to scrap the Security Industry Authority. Why? It is virtually self financing (unlike the many millions the loss of NPIA would save) and whilst there were obvious teething problems, it has achieved more in the relatively short time of its existence in building up common professional standards, and regulation of the security industry, renovating the industry’s reputation from the depths it had sunk to in the ‘90s In terms of public area CCTV, it introduced (in consultation and with the full support of the CCTV User Group and PCMA who assisted in framing the definitions and training requirements) the first, and most critical step of regulation, that of ensuring the ‘human’ element controlling the system act within the law and to professional standards. They are the only part of a CCTV system that can potentially infringe on the privacy of those who are being watched, and are the main risk to CCTV losing the massive public support it currently benefits from. Regulation ensures they are properly trained, fully aware of all the legislation affecting the use of CCTV, and have had security clearance. Our only criticism is that licensing has not been extended to include in-house staff (although many CCTV managers have voluntarily ensured their in-house staff have also done the training, and obtained the license) and strongly believe this really could be done easily and cheaply, which in itself would answer many of the governments concerns over privacy issues in public area CCTV. Scrapping an established organisation which has helped to drastically improve the standard of CCTV and other security disciplines, at the same time the Government is planning to regulate the CCTV industry, appears to be a bad case of ‘cutting off your nose to spite your face’! The National Police Improvement Agency Now, I ‘m not aware of many (if any) who will mourn the loss of the NPIA (often described to me by Police Officers as an acronym for ‘No Point In Asking’), which has in many peoples eyes been a total failure in involving the experts in the management and operation of public area CCTV, the CCTV Managers who actually have the experience of running the systems. In doing so they also failed to build upon the fantastic work done by DCC Graeme Gerrard in identifying the need for the strategy, preparing the original framework and tirelessly driving it forward against all the trials and tribulations of the civil servants and Government. One thing the NPIA should be commended for however was their significant financial support to the strategy process (about £500,000) when no one else seemed interested in doing so, but did they spend it wisely or effectively! Unfortunately, in a similar manner to the way the NPIA previously gave their view of the relevance of RIPA to CCTV (which was universally considered inappropriate by the Surveillance Commissioners and Information Commissioners as well as the User Group), they prefer to use their own ‘expertise’ rather than consult or involve. 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Intelligently designed for easy camera specification, installation and set-up, the MIC Series 500 is a rugged, high speed pan-tilt-zoom camera ideal for large scale, multiple camera installations such as town and city centres. Like its big brother, the MIC Series 400 or ‘Metal Mickey’ camera, the MIC Series 500 is rated to an industry-leading IP68/NEMA4 standards. Resistant to vandal and projectile attack, the camera excels in the kind of extreme surveillance conditions that would defeat most other CCTV cameras. www.boschsecurity.co.uk Contact Bosch Security Systems to see the 500 series for yourself | Tel: 01895 878095 | Email: MIC500@uk.bosch.com News and Welcome | CCTVImage Public area CCTV needs professional, full-time management to retain public confidence and support and it is not a role which can be satisfied by part time involvement or others who already have a full time job with other duties. 2. Total closure of some public area CCTV systems have been proposed, but in each case I am aware that Councillors have been forced to review their decision by public pressure. Much media criticism has also occurred when financial constraints have reduced maintenance and resulted in cameras not working to record evidence of incidents in the town. Closure would not remove all CCTV costs as there are contractual commitments that still have to be honoured. 3. Reduction of monitoring hours has been proposed in some areas, leaving the cameras merely on record. But with no human controlling the camera, it can only record where it is looking, a small fraction of the 360 degrees it usually has to cover. Evidential quality images are unlikely to be obtained. 4. Many CCTV managers carry out recording reviews to identify for the police incidents they might be interested in. They know their system, the inter-relationship of the cameras and all the procedures, something the average PC ‘on the beat’ has little knowledge of. 5. I have heard of several systems now considering volunteer operators rather than professionals, and I would urge considerable caution in this approach. Yes it does work in some areas, but how many would volunteer for the night shift? What training do they get? CCTV operation is a professional task requiring considerable depth of knowledge of all the legislation and procedures, something that even the SIA considered required 30 hours training before they could operate a camera and many authorities supplement this by a further three months of training before they are allowed to fly solo! 6. Possibly the most concerning innovation is using volunteer opera- Grave danger that knowledge will be lost tors working from home monitoring cameras over the internet. What CRB checks are carried out? What controls are placed on them? What training and knowledge do they have? It might be acceptable for the corner shops as at present, that’s up to the owner (until images go on Facebook or some other internet site) but never, ever for public space monitoring! All these options carry great risks for the owner of the system! Each of them reduces the effectiveness of the system, and from experience of some systems following these routes could result in increased crime levels. However the risk of breaches of privacy and human rights through lack of knowledge or expertise could also risk the reputation of the authority. CHEAP, EASY, AND EFFECTIVE! Is the quality of your CCTV cameras let down by the recordings? SharpView records all your cameras at full resolution and frame rate - Not just the spots CREATE A MONITOR WALL WITH EVERY CAMERA IN REAL TIME! 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All trademarks are the property of their respective owners. | CCTVImage Public survey Open letter to the Home Secretary The CCTV User Group commissioned an independent poll of public opinion on attitudes to CCTV and found that the public were worried that cuts in CCTV funding would result in more crime and disorder in their areas and make them feel less safe COULD THE government live with a 30 per cent increase in crime? The CCTV User Group, the largest representative body for users of Public Area CCTV, believes that Public Area CCTV Cameras are now facing a combination of circumstances, the cumulative effect of which may lead to a dramatic reduction or even cessation of CCTV cover across the country. Whilst this may bring joy to a few the title of this letter gives a clear indication of the possible consequences of such a course of events. The title is not intended to be scaremongering, fanciful or alarmist. There is a factual precedent for such an increase – Lisburn, Northern Ireland, was forced to close its Public Area CCTV because of funding difficulties. Additional funding was subsequently found to re-open it but during the intervening period crime in that area rose by over 30 per cent. Whilst it would be wrong to take one example as the norm it does provide a clear indication of the potential for significant increases in crime. Other systems threatened with closure, have only been reprieved after a massive public outcry. CCTV is the most effective tool being used by Local Authorities to meet their responsibilities under the Crime and Disorder Act, and in doing so it has achieved many thousands of arrests, and greatly assists post incident investigations. The CCTV User Group believes that there are three major issues: The CCTV User Group 1. Perception of public area CCTV Leading,Working,DeliveringforallCCTVUsers The increasingly negative way in which Public Area CCTV is being presented by both the Acknowledgements press and media, together with a number of self-appointed groups allegedly set up to ‘protect’ the public from Our principal thanks go to all the CCTV Managers who contributed to developing the questions to be asked in the survey and assisting in the format of this report.publicity is inevithe so-called ‘surveillance society’. This negative tably colouring both public and political perception of CCTV, Our thanks also go to the totally the anonymous 1,015 persons, selected by RNS Research International as statistically representative of the Great Britain 16+ population, for their time and responses to the despite the fact that it is frequently based on incomplete, inaccurate questionnaire. or wrongly interpreted data. We also record our thanks to RNS Research International, for their professional advice and assistance to Nonetheless, the CCTV UserandGroup welcomes us in drawing up the survey questionnaire the speedactually with which it was conducted. the fact that there is such scrutiny of Public Area CCTV. Group Members, We must record our deepest thanks to the authorities and companies that Public provided within theparticularly constraints of relevant legislation, wish Area financial sponsorship to enable us to facilitate this survey. The CCTV User Group as a membership CCTV to be as open and accountable as possible about their activiorganisation (which has only once increased membership fees in the 14 years since it was formed) does not retain financial reserves, and without wouldopinions have been unable fund a public survey of are ties. Ourvastsurvey shows that their thesupport actual ofto the this extent. diametrically opposite the perceptions portrayed in the media and They have been particularly keen to ensure the survey is recognised as totally independent research, arefree extremely supportive from any commercial gain for them,of andit. only Experienced CCTV Managers had input to the format of the survey questionnaire. Commissioned by The CCTV User Group – Contact Peter.Fry@cctvusergroup.com - All Copyright © 2010 retained : With a big thank-you Page to25these organisations for helping to fund the CCTV survey 2. The financial situation The CCTV User Group is very mindful of the country’s current and projected financial constraints and understands that no public service will be immune from them. Local Authority public area CCTV is generally regarded as a ‘non-statutory’ service provision and as such may be particularly vulnerable to budgetary cuts, for example by reduced level of cover, reduction of monitoring services or total cessation of the service. The core role of most such systems is crime and disorder prevention, detection or reduction and the primary partner or stakeholder is the Police. Clearly the Police service is also subject to the financial pressures and reduced budgets. This will have an effect on their ‘frontline’ service delivery and the assistance of public area CCTV to help police carry out their role will become ever more critical at a time when some public area CCTV may also be reduced. Consciously or otherwise, for the past fifteen years the presence of an extensive network of public area CCTV has played a major part in the formulation of local policing plans and staffing levels. The potential result brought about by the reduction of both services is self-evident. 3. Legislation and regulation of CCTV Since its formulation in 1996, the CCTV User Group has been concerned about the lack of specific legislation or regulation relating to the installation and use of CCTV in all its forms. Having initially allocated many millions of pounds for public area CCTV, successive political administrations have either failed to acknowledge or failed to grasp the nettle of legislation or regulation and as a consequence it has been left to bodies such as the CCTV User Group and others to formulate policies and protocols for its use. The User Group welcomed the publication of a National Strategy for CCTV by the Home Office in 2007 and offered its support. Unfortunately, publicly there appears to have been little progress to implement the recommendations contained within it and the uncertainty regarding the future of the NPIA, the body tasked with implementation of the CCTV Strategy, though understandable in the current financial climate, is further cause for concern. The appointment of Andrew Rennison as Interim Regulator was also warmly welcomed as the first step to regulation. The current lack of legislation, regulation and coherent policy over the past decade has resulted in an organic growth of public area CCTV, often without any clear assessment of why it was being installed, where it was being installed or for what reason. We appreciate the concerns of a minority (see below) over the potential of CCTV to infringe upon privacy and were influential in assisting the SIA in the licensing of Public Space CCTV operators (an objective we strongly supported). CCTV equipment itself cannot infringe upon privacy - it is the human element - and we suggest strongly the licensing regime be extended to in-house operators as well as contracted operators to ensure public area CCTV is only operated by professionally trained staff, to yet further increase public confidence. We understand the legislation was drafted but never presented to Parliament. The net result is that public area CCTV has been left in a vulnerable position, open to attack and criticism and unable to defend itself adequately by clearly demonstrating its effectiveness. Each of the issues outlined above are individual causes for concern. Added together they have the potential to cause irreparable damage. Autumn 2010 10 Issue sponsor CCTVImage | Public survey Our survey The CCTV User Group commissioned an independent survey conducted by RNS Research International, with a nationally representative sample of 1015 respondents which illustrates the public support of the value of CCTV. The charts graphically indicate the massive support by the public for public area CCTV monitoring and its value to the community and law enforcement. These results echo less sophisticated surveys we have previously undertaken, and are intended to assist both government and public bodies in the difficult decisions they may have to make, on the basis of facts about public attitudes to CCTV, rather than the ill-informed opinions of other organisations with their axes to grind and misrepresentation of inaccurate information in the media. Public support for CCTV and its value in crime reduction and the identification and catching of criminals must not be underestimated. Public bodies which have attempted to cut or close systems have learnt to their cost that ‘the public’ will not agree, and ultimately will hold the politicians responsible. These statistics demolish the many myths that have developed over time in the press and media: More than 90 per cent of the public support the use of public area CCTV by public bodies. They agree it provides valuable evidence of incidents that have arisen and assists the identification of offenders and witnesses after an incident, and helps to track their actions and movements. More than 80 per cent of respondents believe it saves the Police and courts time with increased guilty pleas. Eighty per cent of the public do not believe public area CCTV infringes their privacy rights, with only 17 per cent considering it does. More than three-quarters of the public do not believe there are too many public area cameras (despite the totally false figure of 4.5m often quoted in the press) but nearly half (48 per cent) think there are the right amount and 28 per cent even think there should be more. Nearly three-quarters of the public do believe the presence of CCTV reduces crime (73 per cent), its presence makes them feel safer (71 per cent) and critically that the Police and local authorities should not remove cameras to meet budget cuts (70 per cent). And finally nearly two-thirds believe crime will increase if cameras are removed or monitoring reduced. • Read the full survey analysis at the CCTV User Group website: www.cctvusergroup. com or contact the director, Peter Fry, at peter@cctvusergroup.com. Issue sponsor Agree Agree Disagree Disagree Don’t know Don’t know 93% AGREED CCTV in public areas helps to provide valuable evidence of incidents which have occurred 91% AGREE the use of CCTV in public areas assists in the ‘post incident’ identification of offenders and witnesses Agree Agree Disagree Disagree Don’t know Don’t know 90% AGREE that local authorities and police should use CCTV to openly monitor public space activity 82% AGREE the images captured by CCTV yield more frequent guilty pleas and save police and court time Yes, infringes on my privacy No, doesn’t infringe privacy Don’t know 80% AGREE clearly visible CCTV managed by local authorities and public bodies does not infringe their privacy Agree Agree Disagree Disagree Don’t know Don’t know 73% AGREE the clearly visible presence of CCTV monitoring in public areas reduces crime 71% AGREE the clearly visible presence of CCTV in public areas makes me feel safer Agree Agree Disagree Disagree Don’t know Don’t know 70% DO NOT AGREE public authorities (council/police) should remove public area CCTV to meet budget cuts Autumn 2010 11 76% AGREE there are too few or the right amount of public area cameras currently operating 63% AGREE crime and disorder in public areas in their community would increase if CCTV was removed or restricted | CCTVImage Conference report CCTV Innovation Following on from our coverage of the annual CCTV User Group conference in the last issue – which was cut short due to space limitations – we decided to bring you a broader report in this issue of the magazine. For more information about conferences, visit www.cctvusergroup.com IN THE LAST issue of the magazine, we reported on the CCTV Action Pack which has been developed by User Group members as a handy reference source to fight back against budget cuts. If you missed that issue of the magazine, it is well worth going online to www.cctvimage.com and downloading the July 2010 issue. You’ll find the report on page 18. The beautiful Cotswold Water Park was once again the venue for this conference, now an annual event, which was held on June 7th to 9th. In a change to the programme, the conference was opened by the deputy chief constable of Cheshire, Graeme Gerrard. Graeme has been a police officer since 1975. He became assistant chief constable in 1998 and DCC in April 2005. His responsibilities at the Association of Chief Police Officers includes chairing the Burglary Reduction Working Group, being ACPO’s representative on the Home Office Distraction Burglary Task Force and he is a member of ACPO’s Acquisitive Crime Programme Board. He is co-authored the National CCTV Strategy, published in October 2007. He is lead officer for CCTV in the Cheshire Constabulary and is often called upon to comment on CCTV issues at a national level. Graeme’s presentation focussed on the challenge that CCTV presents for the police. He pointed out that rather than saving the police money, it was actually quite expensive to investigate incidents when there was CCTV involved. “CCTV actually costs us a huge amount of money as well. Every time someone puts a camera up, and a crime may or may not have happened in the vicinity of that camera, we are duty bound to go and have a look at what is on that camera,” he said. “That isn’t always easy: you have to send someone out to recover the image, only to find it wasn’t looking in the right direction or it was switched off or the quality wasn’t very good.” Graeme mentioned the mapping project that Cheshire has undertaken, which has been discussed in the pages of this magazine before. He said it was an ongoing project but one that was yielding benefits already. In addition to helping officers find evidence more quickly, Cheshire is also able to say with some confidence how many cameras are in their force area. According to the latest count, there are: • 1350 private systems • 11,525 private business camera locations • About 9000 of these overlook public areas • There are 300 publicly owned cameras • 22 per cent of systems keep images for less than seven days • 9 per cent keep them for less than three days • 43 per cent of images would be unsuitable for identifying an individual With a population of one million, Cheshire’s camera count – if extrapolated nationwide – would imply there are less than one million CCTV cameras in the UK (not including cameras installed in private homes). Does that mean there are fewer cameras than generally believed or is Cheshire Constabulary undercounting its cameras? With that many cameras to draw upon for potential evidence, Graeme said it’s important to find ways to extract value from them. Cheshire has already taken an important step by mapping the camera, but of course, knowing where the cameras are is only half the story: what do you do with it once it’s recorded? “So there are specific policy recommendations, and if you are ACPO lead on something, you are under a certain amount of pressure to ensure it’s done right in your patch,” Graeme said. “That’s not always the case but in Cheshire we certainly felt under pressure to get it right, so over the years we have been working on it so we can get an end-to-end CCTV process and create a good product from the footage that you supply us.” To that end, he’s created specialist Graeme Gerrard teams to collect CCTV evidence and process it. Cheshire uses specialist software to help with the recovery process which means that some images can be processed at the press of a button. Nonetheless, because of the myriad recording systems in use, some evidence still requires specialist IT skills to recover. “Having got the images, what is your process for identifying the person?” Graeme continued. “Do you just leave it to the street cop to wander around aimlessly, holding up a picture saying, does anyone know who this is? Because actually that’s what happens in some places.” In Cheshire, identification follows a set process, starting with a query of police records which is surprisingly effective. Graeme said it’s surprising how easy it is to sift through thousands of mug shots by typing in identifying characteristics. This can narrow it down to less than 20 potential matches which can then be checked by a member of staff. If this is unsuccessful, the image is circulated to officers with local knowledge and, where there is still no match, to the general public through local media. Graeme ended by saying that the biggest problem faced by the police, apart from the cost of investigating CCTV, was image quality. Most of the systems, he said, were installed for business purposes which didn’t include crime prevention and identification. It would be useful if there was a standard against which system owners could test their cameras and recorders to improve the quality. Autumn 2010 12 Issue sponsor CCTVImage CCTV and missing persons Another conference speaker was Charlie Hedges who is from the National Policing Improvement Agency’s Missing Persons Bureau. He talked about the role of CCTV in tracing vulnerable people. Charlie is a veteran of the police, having retired two years ago after a 30-year career. He has been involved in missing persons issues for twelve years and has helped write national policy documents about searching for missing persons. He explained the work of the Missing Person Bureau and the guidance they issue to police working on these cases. The police response to a missing person’s report takes several stages: initial enquiries, risk assessment, investigation and search. But at all times, the police have to be aware of legal limitations which, to a distressed relative, might appear to be hampering a full scale investigation. To help the police, the Bureau maintains a central database of all outstanding cases as well as unidentified persons, bodies and body parts. It helps police to cross match and identify people and it gathers and collates examples of best practice. Child Rescue Alert is a key part of the Bureau’s work. It applies to all children under 18 where there is a reasonable belief the child has been kidnapped, or is in imminent danger. After describing the work of the Bureau, he turned the challenge to the audience and asked, how can you help us? Are there good practices being implemented at local level? Do you believe there are improvements we can make at national level? Can you make a useful contribution to our work? Changes at the ICO Judith Jones is the lead policy officer in the Public Security Group at the Information Commissioner’s Office (ICO). She mainly looks after data protection policy especially as it relates to personal privacy. Wearing her CCTV and ANPR hat, she represents the ICO on the National CCTV Strategy Board and the ACPO CCTV working group. While the ICO has new powers granted to it – including the power to levy fines for breaches of the Data Protection Act – the primary focus is on education, awareness and good practice, she said. They want to bolster public confidence in data protection by making it easier for organisations that obey the law and much tougher for the minority of organisations that don’t. To help organisations in the CCTV sector, the ICO provides advice and guidance in the form of the CCTV Code of Practice, Privacy Impact Assessments, ICO audits, newsletters and campaigns. There is a wealth of information on the ICO website (www.ico.gov.uk). Under new powers, the ICO can launch audits with or without the consent of an organisation. For those who don’t observe the law, the ICO can levy fines of up to £500,000 for serious breaches committed knowingly or recklessly. Before the ICO can impose a fine, it has to be satisfied under section 55A of the Data Protection Act 1998 that there has been a serious contravention that was likely to cause substantial damage or distress. In addition, the contravention either has to have been deliberate or the data controller knew (or should have known) it was likely to happen. Having said that, the ICO believes that CCTV is a useful tool and it looks forward to sensible and effective regulation being introduced. Privacy and CCTV Chris Brogan of Security International presented his views on “The Private Security Industry and the Privacy Laws: Can They Co-exist?” Chris has been a corporate investigator for 30 years. His mid-life crisis, he says jovially, led him to start jumping from airplanes at great heights [one hopes with a parachute! – ed.] and reading for a law degree. No parachuting was on show at the conference, but Chris did thrill the audience with his unvarnished views about the challenges facing the security industry from privacy laws. Ranging from the Data Protection Act 1998, the Human Rights Act 1998, the Regulation of Investigatory Powers Issue sponsor | Conference report Act 2000, the Consumer Credit Act 2006 and the Freedom of Information Act 2000, the security industry could be excused for panicking a bit. Privacy International says privacy is composed of information privacy, bodily privacy and privacy of communications. To these three categories, Liberty would add the concept of spatial privacy, surely an area upon which the CCTV industry encroaches. Because after all, what is security but an intrusion into a persons privacy? If the Data Protection Act is all about processing personal data, isn’t the security industry also all about processing personal data? It’s not all doom and gloom, however. Chris says the solution involves education, training, good practice and the development of what he calls a privacy mindset. Most of all, he counsels, don’t panic. Reassuring words from a man who has worked both sides of the issue, both in the security industry and the law. Should we, should we not? Charlie Hedges Judith Jones Remote access to CCTV footage is, according to Colin Greene and Tim Close, a thorny issue. Colin is a consultant and Tim works for Dallmeier. Colin started with costs: there is an urgent need to reduce costs and increase efficiency to achieve more for less. One way this can be achieved is by giving stakeholders remote access to CCTV footage on public systems. It could speed up crime investigation, Chris Brogan reduce the time suspects are held and even allow the Crown Prosecution Service to have access to footage when deciding whether to charge suspects. In a questionnaire which was passed out to delegates at the conference, Colin wrote: “I am working on a concept to reduce the amount of operator time spent on ‘event copying’. Prior to video evidence being catalogued and sealed, it is often copied, collected or sent for viewing elsewhere… the whole process is designed to eliminate unnecessary video copying or visits to a sometimes distant control room simply to view content.” Those who are interested in getting involved in Colin’s research can contact him at cmg.consultancy@btconnect.com. Tim Close then talked about Dallmeier’s experience at Bristol City Council where they are helping stakeholders access CCTV remotely. Using the Bristol Network (BNET), they are able to link Bristol’s control room to suburbs and nearby towns. They have created recording hubs around Bristol which is more cost effective and resilient and also provides quick access to images locally. Remote access to images is provided to the police, parking services, security services, facilities management and the city’s maintenance provider. Dallmeier worked with Synectics to produce an interface for video and alarm management in the control room. In the next stages of development, they will link in the council’s car parks, regional railways, more schools and who knows what else! • See next page for pictures from the Tuesday evening dinner. Autumn 2010 13 Conference report | CCTVImage CCTV Innovation Pictures of the dinner on Tuesday night – thanks to Colin Greene and his camera! Autumn 2010 14 Issue sponsor Help keep your schools focused on education. A good video surveillance system does more than just record events. It improves your ability to prevent and control them – allowing you to focus on your actual business. 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ALWAYS HERE • Choose • Choose from from LRP3020, LRP3020, 404, 404, 4010 4010 oror MRP3050SCAMDN MRP3050SCAMDN • Choose from LRP3020, 404, 4010 or MRP3050SCAMDN supplied supplied Redwall Redwall detectors detectors must must bebe used used onon the the • All • All All supplied Redwall detectors must be used on the •site site quoted quoted for, for, 1616 maximum maximum per per site site site quoted for, 16 maximum per site installations installations only only• Enclosed • Enclosed sites sites only only • New • New • New installations only • Enclosed sites only • Limited • Limitedtime timeoffer, offer,ends ends30th 30thNov. Nov. • Limited time offer, ends 30th Nov. for formore moredetails detailse.mail: e.mail:sales@farsight.co.uk sales@farsight.co.uk for more details e.mail: sales@farsight.co.uk Rooms with a View | CCTVImage Driven to surveillance DRIVING A TAXI can be a dangerous business. Just how dangerous is illustrated by the case of 71-year-old Gian Chand Bajar, a taxi driver based in Gravesend, Kent, who was murdered in May 2007. At the conclusion of a trial a year later, Luke Aujila – a local man in his early 20s - was found guilty of murdering Mr Bajar by running him over with his own vehicle. Aujila, who admitted his was drunk at the time, had been attempting to avoid paying his fare. Sadly, violence against taxi drivers is all too common. Working alone, at night, and picking up strangers who may be worse for drink and drugs leaves the drivers extremely vulnerable to everything from verbal abuse and intimidation to robbery and assault. Some drivers accept this as a hazard of the job while others take steps to protect themselves, including installing Perspex screens between the front and back seats and carrying personal attack alarms. After the murder of Mr Bajar, there was a feeling that more had to be done to protect taxi drivers, so Gravesham Council in Kent, in cooperation with Kent Police, obtained a government grant to finance the installation of CCTV cameras in 150 licensed taxis in Gravesend. With the funding, vehicle owners paid £97 for £720 worth of kit. On the basis that the kit was now affordable, the Council made installation of CCTV inside taxis a condition of the licence. Glad to have it Gordon Bailey is one taxi driver who appreciates the value of CCTV. In July 2009 he picked up a passenger from a pub at around 10.45pm. As he arrived at the destination, the passenger jumped into the passenger seat and demanded the keys to the car before punching Mr Bailey in the face. The passenger – 23-year-old Mark Heanan – pushed Mr Bailey, 64, out of the car and began kicking and punching him in the head. Then Heanan took the night’s takings and fled. Mr Bailey suffered fractures to his cheek bones and forehead and doctor’s said that one more kick to the head could have killed him. Despite the severity of the attack, Mr Bailey has returned to work. He praises the CCTV system which recorded the entire incident and provided vital evidence in the court case that resulted in Heanan receiving an indeterminate jail sentence with a minimum time to serve of 3 years and seven months. “At the time it was installed, I didn’t want it, but now I’m glad to have it,” Mr Bailey told me in an interview in his taxi. “Without CCTV they would never have got him because it was dark when I picked him up.” Fortunately for Mr Bailey, the camera in his vehicle was fitted with infrared LEDs, enabling the police to get a clear image of his attacker. Mr Bailey, who has been a taxi driver for 26 years, is no stranger to violence and intimidation. Despite the presence of the camera he was still badly beaten, but as he explained: “CCTV doesn’t stop it Issue sponsor Pictures: Tom Reeve Driving a taxi can be dangerous. Drivers look out for each other and have radios to call for help, but some in-car backup would be nice. Fortunately, CCTV can provide just the help drivers need. We went to Gravesend in Kent, home of one of the few taxi CCTV schemes in the UK, to find out more happening but you get a conviction.” Another benefit of the CCTV images in his taxi was the fact that Heanan, having been shown the images of his crime, pleaded guilty, saving Mr Bailey the added burden of a trial. And as Mr Bailey pointed out, in three serious attacks on taxi drivers since the camera programme began, the perpetrators were caught and pleaded guilty. As an added bonus, drivers have noticed a marked improvement in passengers’ behaviour. Given successes like these, you might ask why other councils don’t copy Gravesend. In-car CCTV growth In-vehicle surveillance is a growth area, according to Niall Jenkins, senior research analyst at IMS Research. According to a recent IMS report, in-vehicle CCTV was enjoying double-digit growth before the recession started to bite. “Vehicle owners who install CCTV tend to be guarding against false legal claims,” Mr Jenkins said. So far, he noted, insurance companies have not been offering significant discounts for installing CCTV, but this may change as they begin to see the evidence of its effectiveness. In the taxi market specifically, installations tend to be driven by legislation, with driver-owners reluctant to spend anything unless it is absolutely required. He noted that Australia was one of the few countries where IMS had found the government was pushing taxi drivers to install CCTV through regulation and financial assistance. Clearly when it comes to safeguarding taxi drivers, the UK lags behind Australia. As it emerged in my visit to Gravesend, this is one of only two councils in the country that are known to be requiring CCTV to be installed in taxis. Cont’d next page Autumn 2010 17 | Rooms with a View CCTVImage Road blocks to taxi CCTV One can’t help but recognise that a major blocker to in-cab CCTV is the cost. The kit that Gravesend installed three years ago cost £720 including installation, according to Simon Lowndes, managing director of Video Vest, one of the two companies contracted by Gravesend to install the kit. Video Vest installed a package of equipment comprising a mini-dome camera, hard disk recorder and a miniature dashboardmounted video monitor. Because the system is wired into the vehicle’s fuse board (so the system will start up automatically when the ignition is switched on) and there are wires to be run under the dashboard and back to the boot, it has to be installed by a qualified vehicle electrician which adds to the cost. Gravesend was fortunate to receive a government grant and matching funding from the police and the council. In all it received £118,000 which helped over 150 taxi drivers get the kit. On top of the cost is the resistance from taxi drivers to new technology. Many of the drivers I spoke to admitted that if it hadn’t been a requirement of licensing, they would not have installed the kit even at the subsidised price. However, having benefited from its presence for the past couple of years they were equally adamant that they wouldn’t do without it now. Camera defence Apart from being assaulted, one of the worst things that can happen to a driver is to be accused by a female passenger of sexual assault. As senior licensing officer Christine Hills explains, Gravesham Borough Council has to suspend a driver’s license as soon as an allegation is made. “In the year leading up to the installation of these cameras, Tim Worthington [public carriage officer for Gravesham BC] had to suspend four drivers, all of whom had allegations of PC Chris Fuller and Simon Lowndes sexual impropriety made against them,” she said. “Eventually it was found that there was no foundation to the claims but meanwhile you had four drivers who had had to go home to their wives and say, sorry, we can’t pay the mortgage this month because I’ve got this allegation against me.” The security of the tapes is of paramount importance to the credibility of the system. As Mr Lowndes explains, this is why the DVRs are locked in a box in the boot of the car. The only access to the system is with a remote control which is in the possession of Mr Worthington and the Kent Police taxi liaison officer, Chris Fuller. Although the recording is safeguarded, one controversial element of the system is the recording override switch, says Mr Lowndes, explaining that the switch is there so drivers can, at their discretion, turn the camera off. If there’s any doubt that this could be abused, Sgt Graham James, crime reduction officer for Kent Police says that there has never been a case which the police have investigated in which the relevant recording wasn’t available. And if it turned out that the system had been switched off, the onus would be on the driver to explain why it hadn’t been working. Sharing the knowledge Gravesham BC is keen to share its experiences with other councils who are considering going down the same route. They have hosted several delegations from other councils including West Mercia to explain what they did in Gravesend and what they would do differently next time. Ms Hills and the rest of the team encourage councils to take an active role in promoting CCTV in taxis, even if they don’t have the means to fund it, if for no other reason than to encourage drivers to install good kit that is easy for the police to access. “What is happening in Dartford is that drivers are going out and getting their own kit, which is laudable,” says Sgt James, “but it causes problems for us because of the various ways their systems can be set up. By the council not implementing a comprehensive system, it causes us more problems and I imagine that is the case up and down the country.” Gravesham Borough Council has taken a big step in safeguarding the taxi drivers in their area, which appears to be much appreciated by drivers and the public alike. It remains to be seen if other councils will follow their lead. The man who attacked Gordon Bailey is in prison thanks in part to evidence from a CCTV camera • If you want to learn more about taxi CCTV, please contact PC Chris Fuller, Private Hire & Taxi Liaison Officer at Kent Police on 01474366349 or christopher.fuller@kent.pnn.police.uk Autumn 2010 18 Issue sponsor Coolest engine warmest colors smallest footprint Integrate all your comms into one platform with C-Soft from Cyfas Systems Being able to see what’s going on is enhanced Cyfas provided the CCTV control room with a professional radio control system as by being ablepolice. to hear what’s going on, and inover an IP radio dispatch system called Cused by the This comprised of voice urgent situation, you want to be able to contact Soft which uses state of the art digital and “touch screen” technology. 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The R&D project team includes the DTI’s Technology Strategy Board, Loughborough University, PERA, CCTV User Group and Visimetrics Inputting key parameters causes the system to search its database of categorised CCTV objects FOLLOWING THE London bombings in July 2005, the Metropolitan Police Service reviewed over 100,000 hours of CCTV footage as part of their incident investigation. This process consumed a huge amount of operational man hours and significantly increased the amount of time required to progress the investigation. The issues faced by the police in this instance inspired a technical solution to significantly reduce the time, man power resources,(and costs) needed to review large amounts of CCTV recordings while searching for key points of evidence. FIND - Forensic Investigation Network Database – has been developed with the capability of linking to any CCTV recording system to create and index key objects of interest at the time of video capture and storage. The technology works by allowing operators to search via a powerful ‘FIND’ processing engine that immediately identifies relevant footage. By inputting key parameters, the system will search the database of classified objects and display relevant images using thumbnail identification, ready for review. The speed of response is derived from searching the object data index, rather than the traditional video based “region of interest” search, using selected areas of a specific camera. FIND emerged from initial research undertaken by Loughborough University evaluating the most technically challenging aspects of using automated video analysis to search large volumes of existing Issue sponsor CCTV recordings for key or ‘known’ objects of interest. Professor Eran Edirisinghe is project leader at Loughborough University and he sums up the projects initial obstacles. “Performing complex video analysis on recordings from public space cameras in particular proved very challenging. We had to overcome many limitations affecting image quality. These include camera position, height, skew and shake as well as common issues such as Craig Howie lighting, colour consistency and video interlacing. Resolving these issues is essential in order to perform accurate evaluation to reach a stage where we could actually begin to analyse the video”. Two areas in particular quickly became evident as barriers to progress: colour consistency and lighting/shadowing. Professor Edirisinghe and his team developed algorithms to overcome these barriers and this dramatically improved the video consistency and the accuracy of results. Generating colour and lighting consistency formed the foundation for the research and development of a comprehensive set of algo- Cont’d next page Autumn 2010 21 | CCTVImage CCTV innovations rithms specifically aimed at resolving vehicle classification, people classification, license plate identification using CCTV cameras, text/ logo detection, baggage detection, complex background processing and PTZ compensation. A number of elements within the development of these algorithms are described by Professor Edirisinghe as unique. These include: • Ability to detect and recognise vehicle licence plates (full and partial matching) from CCTV footage captured using non-dedicated cameras • Automatic colour consistency to remove the effect of scene illumination changes (type of light sources, time of day) as effectively as possible, maintaining the ‘colour’ specification consistently • A baggage detection approach to detect pulled luggage, backpacks and briefcases • A hierarchical, hybrid, top-down and bottom-up object description approach that optimises the search periods for complex filters. Such filters include object character recognition of license plates using CCTV cameras or logo filters specifically on moving vehicles. • Dynamic background generation and object tracking to detect moving objects and separate them while camera pan, tilt, zoom is in operation • Video annotation up to x5 real time with hardware implementation. It’s all in the metadata FIND functions by the creation of a database of key objects of information extracted from the video as it is being recorded. This information is normally referred to as metadata and provides the source of results for all future searches. The stored metadata is negligible in size when compared to standard resolution and frame rate video. Thus storing all key objects of interest from an entire system in this way becomes irrelevant in overall storage terms, when compared to the video storage requirement. The metadata is created in real time by processing the recorded video using the unique algorithms. This process captures all relevant objects within each video scene to give operators a wide range of search criteria for any future investigation. As an example of the scope of search the criteria can be set to “person wearing red shirt”. Further refinement can be added to achieve “person wearing red shirt, carrying a back pack at a specific time of day.” Searching in this way then occurs across the entire source of metadata from all cameras. This produces the most comprehensive set of results from entire recording systems using a single step process. FIND classifies objects as part of its identification process. Object classification is based upon a hierarchical approach beginning with the determination of either vehicle or person(s). Once a person(s) or vehicle has been classified, further feature determination is performed, right down to very basic attributes such as shape, colour, location relative to the frame, time, characters etc. Basic features are then used to find derived attributes such as the presence of a suitcase, backpack etc. when classified as human objects. In vehicle classification derived attributes take the form of number plates, logos, signage etc. The derived attributes are stored alongside the basic attributes for use in all future searching. Applying any level of search criteria produces a column of results in descending order with the most accurate first, dropping down to least accurate at the bottom. FIND uses a relevancy metric that specifies whether an image is an appropriate match to the operator’s search criteria. Anything falling below a user based threshold, is not displayed to the operator. The ‘relevancy’ is primarily determined by object classification and colour similarity and scored according to accuracy. The threshold value depends on the ‘confidence-level’ set within the user’s search criteria; if the operator is not confident on the accuracy of the off-line intelligence, for example, then a wider response “confidence-level” can be applied. The algorithm processes and outputs data on all objects within the overall camera view of every camera in real-time. The search then processes the identified objects and provides the results. Further extension of the search criteria can also be achieved using wild card searches, The userfriendly GUI and query builder particularly relevant to partially identified license plates or text logos. According to Craig Howie, Commercial Director of Visimetrics, “FIND will reduce the search period of days, weeks or months worth of digitally recorded video down to a matter of seconds. The range of search criteria, evidential algorithms and pre-indexed video gives users the means to view the matching images as they work. The speed and accuracy of results makes the running and re-running of searches practical as more off-line information relating to an incident becomes available.” Howie continues “There is no need to select individual cameras, ’regions of interest ‘or wait for short sections of video to be indexed on-demand before viewing. FIND searches the pre-indexed video across the entire recording system to quickly identify images matching the operators search criteria.” Object searching using FIND is wide and varied, covering virtually all reference points essential in narrowing the identification process using recorded CCTV images. The key component of FIND’s success is the ability to deal with scene lighting including colour constancy compensation and the removal of shadows. In case of searching for a particular person - or persons - it is possible to search on criteria such as; 1. People wearing a particular colour or combination of colours of clothing 2. People carrying/pulling luggage such as back packs or suitcases 3. Identify individuals running among walkers 4. Identify people wearing clothing containing logos 5. Search for specific characters on clothing i.e. N, M, P or Q Opening up the search for vehicles FIND enables the following operations; 1. Search for a particular vehicle type such as car, bus, van, lorry 2. Search for a particular colour of vehicle type – i.e. a white van 3. Search for a given speed in combination with car type and colour 4. Search for a vehicle with a known number plate 5. Identifying from the sub-set of a number plate such as characters or digits only 6. Search for vehicles with visible text on the body FIND will soon be available as an extension to existing recording systems. The development process for FIND has always been structured for true portability of the algorithms and metadata creation for use within embedded products such as IP cameras, video encoders or DVR/NVRs. The final stage of the project will include a software interface providing the means to integrate the search tool with legacy or third party applications and systems. • For further information on FIND, its scope or availability contact Craig Howie directly on 01292 677 788 or email - howie@visimetrics.com. Autumn 2010 22 Issue sponsor Copyright 2010 NEC Display Solution Europe GmbH. All rights are reserved in favour of their respective owners. This document is provided “as is” without warranty of any kind whatsoever, either express or implied. Errors and omissions are excepted. See More at www.nec-displays.co.uk or call now +44 (0) 870 120 1160 THE MISSION CRITICAL NATURE OF CONTROL ROOMS The mission critical nature of control rooms for Blue Light, CCTV, Data Centres, Telecommunication or Oil and Gas applications; often operational 24/7 365; specifies the need to employ the highest quality displays delivering the highest assurance of longevity. With an unparalleled reputation as a brand that you can trust for quality and reliability, NEC demonstrates enviably low failure rates, backed by a robust warranty and support process. | CCTVImage Opinion What’s happened to the Strategy? All’s quiet on the regulatory front. Despite promises from the Prime Minister and the Home Secretary, the National CCTV Strategy and the regulation of CCTV sits becalmed and the National CCTV Strategy Board is as silent as the interim CCTV regulator. What’s going on, asks Tom Reeve SINCE THE PUBLICATION of the National Strategy in October 2007, when it was well received and welcomed by the CCTV community, we have seen some progress in implementing the 44 recommendations. Seventeen recommendations were implemented by the end of last year, although as the chairman of the National CCTV Strategy Board Graeme Gerrard commented, the 17 recommendations were organic by nature, and the board will continue to review all of the recommendations. Remember this? The most important recommendations to be implemented established the National CCTV Oversight Body and appointed the interim CCTV Regulator. Since then, there has been silence: from the Government, the Home Office, the board and the Interim Regulator. That silence has not just been on the 17 recommendations or the remaining 27, but on the Strategy and the entire subject of regulation of CCTV. Radio silence The Coalition Agreement included the key phrase to “further regulate CCTV” in its announcement, but since then… nothing. The CCTV website is not available and enquiries to the Programme team and the National Strategy Board bring the response that “we are awaiting Ministerial direction on what they mean by ‘further regulation’”. Asking questions in Parliament has also produced nothing of any help. On 28 June this year, MPS Margot James and Ian Lucas asked what plans the government had for regulation of CCTV. James Brokenshire MP, Parliamentary Under Secretary of State at the Home Office, replied: “We have stated that we will further regulate CCTV. We will introduce detailed proposals in due course.” He added: “The use of CCTV has increased in the absence of a specific regulatory framework. For reasons of proportionality and retaining public confidence, it is important that there is appropriate regulation, and it is interesting to note that the previous Administration recognised that when they appointed the interim CCTV regulator.” On 9 June, the Prime Minister, replying to a question from Labour’s Harriet Harman MP, said: “On surveillance, let me be clear that I support CCTV cameras. I have them in my constituency and they are very effective, and when I worked at the Home Office many years ago I championed such schemes, but I think everyone understands that the level of surveillance has become very great in our country… We will be bringing forward legislation to deal with that.” On 8 September, Home Secretary Theresa May said: “On CCTV, we have said that we want better regulation of it and automatic number plate recognition - ANPR - and it is right and proper for us to introduce that. If the Labour party thought that there was nothing to be done about CCTV, why did it start looking at introducing some- body to examine the regulation of CCTV? The regulation of CCTV is important…” Freedom Bill All well and good, but Parliament has now returned and according to Deputy Prime Minister Nick Clegg, the Freedom Bill will be published in November. This is likely to be the Bill that will introduce any proposed regulation. Meanwhile, the National Strategy Board has not met since the election, the Regulator’s interim appointment comes to an end in December, and still no suggestion about what “further regulation” might mean. There is, perhaps naively, a belief that the engagement will take place before proposals are laid before Parliament. But we still do not know who the consultation will be with. Will it include the public, the CCTV community and key stakeholders in the industry? Remember, this is a Government that is promoting the “Big Society” and the forward to the Coalition Agreement said that it wanted to “…shun bureaucratic levers of the past and find intelligent ways to encourage, support and enable people to make better choices for themselves”. In a speech on reform by the Deputy Prime Minister in May 2010, Nick Clegg said that the Government would lead a “power revolution”, a “fundamental resettlement of the relationship between state and citizen that puts you in charge”. And he added: “The Government will end the culture of spying on its citizens” and “CCTV will be properly regulated”. So put simply, CCTV is to be regulated, we the public and the industry can expect to be involved - but when? In the meantime, CCTV continues be part of the sacrificial lamb for local authorities who are coming under intense pressure to reduce their costs: no thought appears to be being given to the impact on crime or community safety either by the government or local authorities. We cannot continue to sit becalmed as the pressure comes on CCTV managers and operators across the country. The previous Government’s desire to raise standards across the CCTV industry - for which it was constantly hounded by the Minister now responsible for this when he was the Opposition spokesman on policing - now appears to have been forgotten by this Minister, the Home Office and the Local Authorities. If we do not see clear action or direction, and soon, the gains that have been made since the publication of the National Strategy will be lost. Without either the strategy or regulation, the pressure on the police to respond to crimes with the assurance that CCTV evidence is available - only to find that it is not recorded, cannot be downloaded, or that the quality and lighting is so bad that it is not usable - will grow. In the meantime hours of valuable police time will have been wasted. We need to push the government to either re-engage with the National Strategy, or make clear what regulation it is likely to impose, and as importantly how it expects local authorities to deliver their community safety responsibilities and support the police, with ever decreasing funding. • Tom Reeve is editor of CCTV Image and managing director of Security Media Publishing. tom@cctvimage.com Autumn 2010 24 Issue sponsor VISUAL DISPLAY SOLUTIONS FOR PERFECT CONTROL AND SURVEILLANCE Your competent partner for large screen systems. Complete solutions made in Germany. ) LED-lit DLP® Rear Projection Cubes: Many different sizes and resolutions ) Super Narrow Bezel LC Displays: Especially designed for modular video walls. ) Professional LCD Monitors: Designed for professional use in sophisticated applications. Resolutions in full HD and higher. ) Graphics Controllers: Display of any data signals. Hardware decoding for IP video streams with special input boards. ) Wall Management Software: Perfect wall control with the eyecon software. Flexible solution, simple and efficient alarm management. eyevis GmbH Hundsschleestrasse 23, 72766 Reutlingen/Germany Tel.: +49 (0) 7121 43303-0, Fax: +49 (0) 7121 43303-22 www.eyevis.de, info@eyevis.de | CCTVImage Display solutions Chance to shine Perhaps second only in importance to your cameras, the display solution you choose for your control room has an impact on staff performance, running costs and – let’s admit it, it is important – aesthetics. We talk to some manufacturers about their solutions THE OPPORTUNITY to add significant value to a control room’s functionality, extract more potential from the operators manning it, and simultaneously improve important operational factors such as energy efficiency and environmental credentials, is a tempting prospect. But in these economically constrained times, can investment in control room display technology to achieve these results really be justified? For some public sector control rooms there may not be a longterm choice, for the lifespan of traditional cathode ray tube (CRT) displays and monitor walls is finite. What’s more, their comparative efficiency and effectiveness is increasingly questionable in the context of significant technical advances in display technologies. These now deliver noticeably improved resolution images using, for instance, space-saving flatscreens and cube displays to handle evolving types of information. Older CRT displays no longer allow operators to adequately display increasing amounts of computer data overlays onto video – an effect that can be likened to an ‘electronic piece of paper’. Modern display systems can show maps of the surveillance coverage area with camera positions marked, which can then be combined with other data such as GPS vehicle tracking. All of this information can be interactively meshed with live and recorded picture feeds from CCTV and IP cameras. Compare that to CRT monitors that don’t even allow you to alter the format of the text labels and you can see why you might want to upgrade. S AY YES MORE OFTEN Custom choices Modern display screens can be custom made to fit each control room environment, with the processors behind the digital display able to handle any number and size of images. They are said to reduce operator fatigue as they’re easier to work with, while control room managers wishing to continue using existing video matrices can easily replicate their monitor wall. Looking for more customers? Start with a Merlin3 control system IT IS LIKELY that with a change of Government coupled to a massive public deficit that pressure is going to come on finances for public projects, and because of the politics involved in CCTV it is likely to be one that much of the focus will apply. But what does this mean to CCTV control rooms? With the reduction in available cash, control rooms will have to do more than just monitor CCTV to justify the expense in operation. Even without new capital expenditure the operating costs will have to be reduced and managed. One way of doing that would be to increase the range of services that a control room can provide and make use of standardised equipment rather than proprietary solutions. Obviously the more flexible a control room can be the more revenue it can generate. Additionally since June of 2010 all government agencies have a direct instruction to work together to bring effective costs savings across departments and to avoid duplication. This will potentially mean a relaxation in various policies that have previously denied by cost, for example, the monitoring of alarms by CCTV control rooms. For example, if you monitor an alarm and verify it visually you do not have to go to the expense of setting up a control room that fully complies with the requirements for a control room that only monitors alarms without any verification by CCTV. By using existing CCTV systems (DVR, NVR and IP cameras) and linking them to alarm activations you can immediately upgrade security and monitor the system in any control room. In the Initsys system this is done by the Merlin3 network – no hardware change is normally required. Initsys’s Merlin3 and its associated network VerifiedAlarms is Europes’ market leader for integration of alarm signals and CCTV. The highest growth security companies across Europe all have one thing in common: they use Merlin3. In order to sustain their growth they have to provide a range of services to their customers – they have the ability to say yes more often than their competitors. By simply linking existing CCTV systems to alarm signals it is possible to maximise profits from existing customers, without the cost of installing a specialised CCTV camera transmission systems. Merlin3 encompasses alarm management correctly integrated with CCTV systems and access control, in-built video wall management and a range of supplementary services such as key and key holder management, energy data collection/processing, guard tour management and lone worker/track and trace. Merlin3 is compatible with most of the major digital video recorders, NVR and IP cameras and is capable of recording images to its own database for digital locker purposes or to enable a mix between analogue and IP systems. Merlin3 is also capable of recording from HDCCTV and broadcast TV. Merlin is also a fully featured package for the control room operator: no matter what type of CCTV system or alarm is connected, it all appears the same to the operator. The operator can also make and receive incoming telephone calls, send audio warnings and listen to protected premises. In short, Initsys can enable any control room to say “yes” more often. Autumn 2010 26 Issue sponsor | Display solutions CCTVImage P ERFORMANCE ART NEC launches MultiSync 46-inch LCD, with ultra narrow bezel NEC Display Solutions (pictured opposite) continues to reaffirm its Number One Brand (MEKO Q1’10) status for commercial public displays through innovative technology development, resulting in new product launches to deliver the highest quality display technology to market. Launched in September, the MultiSync® X462UN 46-inch LCD public display represents the new generation of ultra-narrow bezel display superseding the successful X461UN, the first display of its kind to be shipped. The new MultiSync® X462UN boasts “Dark Edge Compensation”, known as “EdgeComp”, an innovative function developed by NEC Display Solutions to ensure an even distribution of light across the panel. The new version also offers additional and improved network features, as well as a future-proof DisplayPort connection which allows higher bandwidths and longer cables. Video wall solutions are proving to become the technology of choice in the command and control room sector offering advantages such as lower initial investment cost, lower operating costs, and shal- Chris Berry, MD of telemetry and telematics specialist Initsys, points out that the UK is still ahead of the pack in terms of CCTV and that modern control rooms are “increasingly utilising video analytics – throwing video for operators to view as event-driven alarms occur, instead of passively displaying real-time images”. Initsys’ recently launched Merlin 3 command and control software incorporates alarm monitoring linked to access control, CCTV, intruder, fire and building management systems, associating cameras to these systems’ alarms to assist the work of control room operators. Unveiling Merlin 3 at this year’s IFSEC exhibition, the company demonstrated the system using a video wall comprising four 52-inch Mitsubishi Electric HD LCD screens with an overlapping display and showing a combination of data including 3D maps. Future proof Berry believes that the broadcast sector will be an important proving ground for display technologies finding their way into surveillance control rooms over the next five years. He cites innovations such as HDcctv (CCTV Image, July 2010) and organic light emitting diode (OLED) displays as likely to prove particularly influential over this timeframe, with the latter offering advantages including a thinner and lighter alternative to liquid crystal displays derived from OLED’s ability to function without a backlight. “I don’t see megapixel IP being necessarily so important in the future, because I believe it will be gradually superseded by HDcctv. I was amazed by the comparative quality when I first saw it,” he comments. Berry also mentions Dataton’s Watchout multi display software as a technology set to take off in the near future, coming again out of the broadcast sector. Watchout creates wide-screen images as large as required, according to its supplier, integrating still images, video, live footage, animations, sound and graphics, The software combines multiple projectors or other display devices with standard computer and network technology, utilising the full resolution of projectors, monitors, video wall cubes or LED displays. Chris Berry says it also offers a solution to the difficulties that can be encountered using digital light processing (DLP) when joining images to form a single display. “Watchout removes the seaming effect that can otherwise result and gives DLP technology a new lease of life. In fact a Watchout-based video wall system could provide a feasible and comparatively cost-effective alternative to rear-projection displays, which have fallen in popularity recently because of the struggle they generally have in providing sufficient definition for HD or megapixel images.” Concurring with that sentiment, Jonathan Cooper, business development consultant for NEC Display Solutions, notes that by comparison LCD Issue sponsor lower depth requirement. NEC’s video wall solution comprising the new X462UN offers a number of flexible add-ons such as calibration kits, DVI Daisy chain boards and over-frame kits alongside high end features such as heat management tools, scheduling capabilities and carbon footprint metering built in as standard. Whether it is for an Oil and Gas, Blue Light, CCTV, Data Centres or Telecommunication application, the mission critical nature of control rooms ( often operational 24/7/365) specifies the need to employ the highest quality display delivering the highest assurance of longevity. With an unparalleled reputation as a brand that you can trust for quality and reliability, NEC demonstrates enviably low failure rates, backed by a robust warranty and support process. The flexibility of the X462UN video wall solution allows for swift and simple swap outs should maintenance support be required. NEC is renowned for products designed to stand the test of time. The X462UN uses advanced technologies including heat management, automatic brightness control and eco mode to help prolong the display’s life and to reduce the Total Cost of Ownership. technology can offer high display quality combined with lower capital and operating costs, the latter derived from savings in consumables and ongoing service and maintenance charges. “LCD panels don’t take up as much ‘footprint’ either and power consumption compared to old technology such as CRT is considerably reduced. The move to LCD screens is also being boosted by the reduction in bezel widths,” he declares. NEC’s new Multisync X462UN 46-inch LCD video wall panel, for instance, has a 7.3mm content-to-content gap along with a specification including ambient light sensor, heat management, and tools to calibrate the image across the screen. The product is designed to provide flexibility and high performance whilst minimising power consumption and monitoring carbon footprint savings, according to the company. Cooper adds that other display technology trends of note include LEDbacklit LCD screens (for both desktop monitors and video walls), which offer lighter weight units, further reductions in power consumption, shallower depths and uniformity improvements compared to CCFL (cold cathode fluorescent lamp) backlighting. An additional advantage is the ecologically attractive removal of mercury and halogen associated with CCFL. These benefits are included in NEC’s newest desktop product, the Multisync EX-series 23-inch monitor. This product includes the latest generic Displayport digital display interface standard. Meanwhile, support for the advantages of LED light sources can also be heard from Mitsubishi Electric. The company’s Seventy Series display wall cubes offer the option of either conventional mercury lamps or LED lighting, with the solid-state LED route said to provide advantages such as dispensing with the consumable items of lamps and a rotating colour wheel, together with richer colours, a more uniform screen brightness and more stable colour performance. A look at the specification tables reveals that a lamp system’s average lifetime is 10,000 hours in ‘normal’ mode (reducing to 6000 hours in ‘bright’ mode), compared with some 80,000/60,000 hours when using an LED light source. So is a decision to opt for LED a ‘no-brainer’? Jason Cox, business manager in Mitsubishi’s Display Engineering division, explains the comparisons involved in this choice: “There is currently a premium of around 10 per cent to be paid for using LED over conventional lamps, although this cost would be recouped over its 60,000-80,000 hours lifetime. LED is a newer technology for this type of application, but as happens with other technologies that come onto the market and achieve take-up this price gap will narrow as the demand for LED grows. The technology’s energy efficiency and environmental credentials will reinforce its attractions too.” Cox adds that Mitsubishi’s Seventy Series is based around modular construction benefits, in terms of its physical installation. In practical terms, Cont’d next page Autumn 2010 27 | CCTVImage Display solutions that means the display could, for instance, be upgraded from XGA to HD resolution via specific ‘change-outs’ of individual elements of the display system – retaining elements such as cabling and processing modules – without the need for wholesale equipment replacement. Front access From a maintenance perspective, display units such as wall cubes have traditionally been accessible from the rear of the units. Yet LCD has brought in the option of front access – an alternative that provides more flexibility for control rooms where space is at a premium. As Chris Berry of Initsys points out, health and safety considerations and fire regulations ask for a minimum 1100mm walkway behind a monitor/ video wall, so front access appears to offer an operational advantage. But Mitsubishi’s Jason Cox notes that an inevitable consequence of front access is that the bezel, or mullion, will be wider as a result. In the meantime, returning to the theme of equipment lifetime costs, 15year-old German display systems manufacturer Eyevis provides a range of display solutions including DLP cubes and LCD screens, alongside graphic controllers (with IP decoding) and wall management software. Spokesman Max Winck says a dual-lamp backlit cube display will provide reassuring backup to the 10,000 hours MTBF rate of a single lamp. But the alternative of LED illumination will increase that lifespan to 50,000 hours. Hence the company’s introduction of cube displays ranging in size from 50-70-inch units, providing resolutions from XGA (1024 x 768), full-HD (1920 x 1080) up to WUXGA (1920 x 1200). A cognitive based method of light source adjustment is claimed to ensure a uniform colour appearance over the lifetime of the LEDs. As Winck points out, a modular matrix of screens made up of LCD monitors or DLP cubes is generally controlled by a so-called split controller which provides special graphic boards for incoming and outgoing signal sources. Using these graphics controller units, all connected signals and sources can be displayed on the large screen wall. Eyevis’ recently launched EC cube displays using one-panel DLP technology with RGB LED illumination, said to ensure unseparated image representation on-screen. A heat-pipe cooling system is reported to maintain the system within recommended operating temperatures, even in warmer environmental conditions. The company additionally provides a colour management system, designed to precisely determine the white point of the LED light source and adjust the colour values of all primary colour channels accordingly, with the aim of providing a homogenous representation of colour and brightness across the whole display. M ORE DISPL AY SOLUTIONS Whether its budget or function, your criteria can be met eyevis displays for any budget Brighter display solutions eyevis is a leading manufacturer of large screen display systems and video walls, with applications ranging from control rooms and traffic centers to advertising displays and virtual reality. “We use the latest technology and quality components, and our product range is broad enough to entertain any budget for any project,” the company says. Thanks to many years of experience and technological advantages, eyevis is the ideal partner for the realisation of complete and customised solutions. “We create every component necessary for the overall system,” the company says. “This means that in addition to the display method itself – whether it is rear-projection cubes, LCDs, frontal-projection units, or Laser Phosphor Displays – we also develop the graphics controllers and user-friendly wall management software that allows you to control your display.” Of course, the technical support team is always ready to assist its clients with any questions they have. “This allows us to fulfill the high requirements of our customers and help them realize the perfect visual solution, every time.” Some of eyevis’s latest products include the Netpix4800 graphic controller and the 55-inch LED-backlit display with Super Narrow bezel. “The Netpix4800 controller allows for multiple connections from analog video, digital video, and graphic sources, and by utilizing Switch Fabric architecture, all sources can be displayed simultaneously on your display wall in full frame rates,” they say. Meanwhile, the LED display combines the slim frame of an LCD monitor with the beautiful picture quality of an LED rear-projection cube. “It is designed specifically for video walls, because with the Super Narrow bezel, the pixel-to-pixel gap between adjacent units is only 5.7 mm – perfect for providing a smooth, seamless picture over any size video wall.” Quality products, complete system realization, user-friendliness, and customer service: these are part of the philosophy behind the perfect visual solutions from eyevis. The Seventy Series LED cube engine from Mitsubishi Electric is ideal for an array of installations including mission critical and control room applications. Mitsubishi has long-recognised the potential benefits of LED lighting for its cube products. Unlike conventional mercury lamps, solid-state light sources do not need a rotating colour wheel; their wider gamut delivers richer colours and produces a more uniform screen brightness. They also create far less long-term environmental impact, and the elimination of consumables such as lamps and replacement colour wheels reduces the long-term cost of ownership. The new cubes share a common set of features with the conventionally-lit Seventy Series cubes, features designed to make them quick to install and easy to manage. Seventy Series cubes can be supplied with a unique Auto-Geometry set-up option that produces perfectly-aligned images automatically. Built-in sensors monitor light output and share this data with neighbouring cubes, enabling the dynamic colour and brightness balancing system to maintain an extremely accurate colour/brightness balance over the whole display without the need for an external computer. In the new LED version, the red, green and blue LED light sources are monitored individually for even greater accuracy. The LED version offers three different brightness modes, for normal, bright or economy operation. Power consumption and light output is adjusted automatically to ensure the best quality image in each mode. Mitsubishi’s unique Colour Space Control manages the colour balancing of multi-display walls automatically, and the company’s innovative Digital Graduation Circuit ensures each cube delivers true, uniform edgeto-edge brightness. On-board intelligence is another hallmark feature of Seventy Series products. Built-in processing enables multi-window displays to be created without an external processor. A range of optional input boards provide DVI, VGA, composite and component video, SDI and HD-SDI inputs, with 2 input connectors per card. For more complicated applications, Seventy Series LED can be used with Mitsubishi’s VC-X3000 processor and D-Wall software suite to create an extremely powerful turnkey display system. Autumn 2010 28 Issue sponsor | CCTVImage Video analytics We’re all excited by analytics Face it, we’re delving into the realms of science fiction here: computers that understand what they’re looking at. Although we’re not quite there yet, there is still a place for this remarkable technology and as the software improves and computers get more powerful, it will only improve VIDEO ANALYTICS is one of the most exciting fields of development in the CCTV sector. Admittedly, none of us wants to appear too enthusiastic, or look foolish in our expectations – not like the police inspector who recently asked one company if their software could spot concealed weapons in video footage (to which came the common sense reply ‘well, can you spot concealed weapons?’ – obvious, we’d never have asked that one…) Certainly anyone who has followed developments over the last three or four years has taken on board the ‘expectation management’ message from developers. And yet - analytics have come such a long way in such a short Computers have time that much more impressive things are surely waiting just over the horizon, aren’t they? Eye on the horizon to be taught things that humans take for granted But what are the short term development prospects for analytics systems, and is it worth buying them now rather than waiting a couple more years? The answer to the second question is undoubtedly yes, analytics can be a useful tool right now for a growing number of applications. Our expectations may have been ‘managed’ but it’s clear that the best systems already do some jobs very effectively: spotting intruders in ‘sterile’ zones, counting people or vehicles, identifying when something moves that shouldn’t move (or vice versa). The viability of analytics techniques – the fact that they now offer practical solutions to real problems - is being driven forward not just by increases in computing power or the refinement of algorithms, but also by the fact that the latest cameras and surveillance equipment produce higher quality images for the software to work on. Further, companies such as Ganz Solutions are putting forward some good, practical ways that analytics can be used. The latest edgebased Ganz VCA solutions can help save money, or bring in more revenue, and the company hopes that this will appeal to cash-strapped local authorities and other major system users. One of the most knowledgeable practitioners working in the analytics field is Geoff Thiel of VCA Technology whose software is among the front runners and is used by a number of major CCTV equipment manufacturers as the basis for their analytics solutions. Geoff sums up the current level of development with a neat image: “If the goal is for your system to be capable of analysing video as well as a human being, then we’re at about mouse level. What I mean by that is that if a person wants to fool a mouse, all they have to do is sit very still. If the person doesn’t move then the mouse won’t ‘see’ them. That’s about the level of sophistication that analytics have reached.” The gulf that separates mouse vision from human vision is a massive one – to get from one side to the other entails a step-change improvement from just ‘seeing’ to actually acquiring some sort of understanding. “We might be able to get to that level, if you give me a computer that’s ten thousand times faster and then build in all the knowledge that I’ve been learning from the moment I was born. But then if we could do that we’d have robots doing our jobs as well. Those developments would have much more massive implications for automation and our society than just how well analytics works!” Fantasy & reality It’s useful to keep this perspective in mind when thinking about why analytics systems find apparently easy tasks impossible to deal with (and why those scenarios in TV dramas really are fantasy). If you place a toy car on your windowsill you can make it appear to be the same size and shape as a real car parked outside on the road. To us the difference is obvious and we can see at a glance that the two are totally different things. But our ability to make this apparently simple distinction is based on very subtle visual clues such as reflections in the glass, shadows around the objects, the different quality of light inside and out, and colour subtly reflected from one object onto another. We are not always consciously aware of all these ‘cues’ but we still interpret them in an instant. Crucially, we also use context: we know that there are such things as toy cars, and real cars and we know lots of small ways in which they look different. Geoff gives an example of an apparently simple analytics task that proved much more challenging than expected, and almost cost one system supplier its incumbent position with a large retail chain-store customer. “We were contacted by the company which was very worried that their current analytics weren’t working at certain times of day in certain stores. The system was supposed to count people coming into the stores but it was getting massively exaggerated footfall-counts in the Autumn 2010 30 Issue sponsor CCTVImage mornings or evenings as the rising or setting sun streamed in through the doors. The problem was being caused by movement of the automatic doors causing sunlight reflections and shadows to move across the floor in the detection area. Worse still, moving the camera and detection area was not possible because during the day the shadows and reflections moved around with the sun angle making the whole of the shop front a no-go area for the analytics. ” VCA’s ‘Counting Line’ algorithm, which is one of its three key analytics solutions that it offers to the market, solved the customer’s problem and is particularly in demand for retail applications. “For these counting tasks you need a very tolerant system that can deal with difficult lighting conditions. Another problem is high reflectivity – light thrown up from shiny floors, for example. We developed an algorithm that is very good at counting people.” Other applications include in the transport sector. In a recent test, the VCA Technology algorithm achieved 95% accuracy counting people through an airport doorway, and neither was it fooled by passengers wheeling suitcases behind them, or by people coming through in clusters. But there are limits. Geoff describes another challenge, and this one was too difficult to overcome by just using analytics, the camera location had to be changed as well. “We came across a situation recently that completely defeated the analytics. The site in question had an eight foot high security gate that slid across a double roadway. The user wanted an analytics system to monitor how often the guards came out of the gatehouse, to verify that it was at least once every half hour.” This sounds simple, but it wasn’t. Every time the gate opened the system was fooled for about a minute. This is because it could no longer rely on the basic analytics technique of separating the foreground from the background – the change in gate position looked like a massive change to the background. “If you know how analytics works, you won’t be surprised that we couldn’t solve the problem. In the end the only answer was to move the camera to a downward view so that the gate was not in the detection zone.” What now? So with these caveats in mind, how can users take advantage of analytics now? They can choose between installing analytics at the centre – with software running on PCs or DVRs in the control room - or at the ‘edge’, with the latest IP cameras featuring analytics capability too. Both routes have their advantages. The choice will probably be dictated by whether you’re building a new system, or just want to add analytics functions to a few locations to achieve specific goals or perhaps experiment with how well it works, and how it well it improves operations. For example, all Mitsubishi’s new IP cameras come equipped with basic video analytics, which includes an advanced tracking algorithm promising low false alarm rates, real time data tracking and detection zones. The company also offers an advanced package that can be purchased as an optional upgrade that comes equipped with behavioural detection, 3D behaviour, counting functions and meta data. “Our video analytics offers a range of innovative features,” says Dean Kemp, Sales Manager. “For example, it can identify different objects (from people to animals) and monitor them accordingly. It alerts users of suspicious behaviour by detecting different movements including direction, stopping, loitering, entering, exiting, appearing and disappearing motions. The 3D behaviour feature evaluates images and puts them into perspective, improving the accuracy of the surveillance which is particularly useful when reducing false alarms. “The advanced tracking algorithm enables on screen monitoring Issue sponsor | Video analytics without the need of a security guard. Overall running costs and time can be reduced dramatically, as a 24/7 security guard is not needed.” Other features promoted by Mitsubishi include an easyto-use web browser interface, early warning alarms, realtime data tracking and people/ vehicle counting facilities. Mitsubishi’s video analytics have passed the i-LIDS test and have also received several certificate tests such as CE and FCC – all useful Geoff Thiel standards that can serve as a starting point for anyone assessing the various market options. (Developed by the Home Office Scientific Development Branch, the I-LIDS standard assesses how well analytics systems perform using CCTV video footage of four scenarios: abandoned baggage detection; parked vehicle detection; sterile zone monitoring; and doorway surveillance). Black wall monitoring Ganz analytics achieved certification for Secondary Detection in the i-LIDS sterile zone monitoring test. The sort of practical application being advocated by the company includes ‘black wall monitoring’, an approach which is designed to reduce the monitoring workload and, in some situations, allow control rooms to scale back on staffing. While, as we have seen, software cannot come anywhere near the ability of a human beings to interpret or even understand what is shown on screen, it can be used to filter out images which do not meet some basic criteria. For example, says Santosh Muniswamappa, of Ganz Solutions, when there is no movement on the scene in a defined area, the image does not need to be displayed on the monitor wall. Only when movement is detected (or when another criteria is fulfilled, such as an item being left where it shouldn’t be) is the image fed through to the monitors. Using this technique there is an increased chance that priority images will attract the attention of the operators. “This smart way of using surveillance eases mental strain on CCTV operators, creates more proactive security systems and improves the overall operational efficiency of the system.” Ganz offers a comprehensive range of detection filters which provide the means to discriminate between different object behaviours, depending on the scene being watched. This allows system designers to choose how the solution works. “Easy to set up, GANZ VCA automatically adjusts to the conditions it encounters, meaning that it is ideal for both experienced and untrained personnel to use.” Users can choose between a useful list of features: intrusion detection; vehicle monitoring; abandoned object detection; people counting; loitering detection; tamper detection; object removal; and shape based detection. Looking forward, Ganz also raises the possibility of using analytics to upgrade CCTV cameras to allow them to be used as speed cameras, either by switching to smart IP cameras or simply by adding an IP video encoder to existing legacy units. Analytics would allow councils to get much better value from much of their public area CCTV infrastructure, he suggests. “This kind of innovative approach would give the councils a dual edge, potentially allowing them to use their numerous CCTV camer- Cont’d next page Autumn 2010 31 | CCTVImage Video analytics as for speed violation detection as well as surveillance. There would be no requirement of film or local media as these images can be transmitted remotely. This technology can be extended to not just speed detection, but behaviour monitoring (loitering), left object detection, parking violations, one way Triple VSoIP screens from Ganz breaches, red light violations, etc. This will allow councils to get a better return on investment for example a car being stolen from from legacy infrastructure already in place.” a car park. Analytics are also being used to create more robust, multiple-alarm functions with the Ganz VSOIP suite. With this approach, several detectors or types of detector can be linked with video analytics; an Ganz also stresses the importance of linking analytics to the right alarm is only triggered when a predefined number of detectors is hardware, because it can do much more with the right cameras. activated, resulting in a more robust system. For example, in one project for a nuclear power plant the company has transformed the effectiveness of analytics by replacing day/night cameras with thermals. “In this case analytics are being used to detect intruders at key Looking at what’s on the market at the moment – and most of the big perimeter locations, but noise from the day/night cameras as light manufacturers are now offering some analytics in some form – Geoff levels fell was generating huge numbers of false alarms. By using Thiel says that buyers have some fairly simple choices to make. The leading developers are pretty much neck and neck, he points thermals instead we have solved the problem. The intruder detection out, because they are all relying on the same computing power and analytics work perfectly.” In another, industrial application, a thermal camera is being used to facing the same basic constraints. The surest approach is for planners to test systems for themselves, monitor hot smoke as metal is smelted; an analytic algorithm triggers additional lighting at the site whenever the density of smoke crosses particularly if they are considering a major investment or worried a specified threshold. The enhanced light allows conventional CCTV about making a poor choice. “Our algorithms are regularly tested against other major developers monitoring of the smelting to continue. It’s also worth paying attention to the software interface and - such as IoImage and Bosch - and we normally come out ahead, so processing because, with good systems, more can be made of the we are confident that our system is as good as the best.” Certainly be sceptical about over-optimistic claims, he cautions analytics features. For example, Ganz smart NVRs allow playback video to be treated – but on the other hand don’t be too sceptical or you may overlook the with analytics as well as live video. As a practical example, this very real benefits that analytics systems can deliver today. And you are most likely to reap benefits in cost savings and effimeans that a search can be made of recorded footage with analytic functions retrospectively applied to the recordings even though they ciencies if you have a clear specific objective in mind that matches were not originally used – to identify when a particular object moved, the already-established strengths of this developing technology. Camera choice Analytics as standard B UILT- IN SMARTS Mitsubishi cameras feature on-board intelligent video capabilities AS TECHNOLOGY continues to develop so does the need for an advanced security system that not only provides reliable security surveillance but also benefits from a range of value added functions; that’s why Mitsubishi Electric, a world leader in the innovative design and manufacture of enhanced security products, has launched a new range of fully functional IP solutions. Built to the highest standard Mitsubishi’s new IP cameras are all network ready enabling on-screen security monitoring via the internet, regardless of distance and location. Ideal for multi site locations, our range of indoor and outdoor cameras are MPEG-4 and H.264 compatible, feature full frame rates and quality settings up to D1 and comes equipped with the very latest video analytics (standard analytics built in – advanced video analytics package available as an optional upgrade). Over recent years, video analytics has become increasingly popular within the security market. With so many CCTV cameras within today’s society, on screen security monitoring can be timely, costly and inefficient. Mitsubishi’s video analytics package has been designed to eliminate these issues by using dedicated software to monitor real time CCTV surveillance and proactively respond to different characteristics and motions. With a range of innovative features, video analytics is able to detect and identify different objects such as people, vehicles, trees and animals and track these objects accordingly. If the software monitors a movement, behaviour or action that appears suspicious it is able to warn the user immediately. At the same time it is also programmed to ignore irrelevant information like a tree blowing in the wind or a bird flying, reducing false alarm rates dramatically. The 3D behaviour feature puts images into perspective by evaluating the size, distance and speed of movements, improving overall detection, accuracy and reliability of the analysis, whilst the advanced tracking algorithm enables on screen monitoring without the need of a security guard. Easy to use, Mitsubishi’s video analytics comes equipped with a user friendly web browser interface. Furthermore the software can also be used for market research, with a people and vehicle counting function which uses specified zones to calculate the busyness of an area. Overall Mitsubishi’s video analytics is more reliable than a security guard; it eliminates human error and reduces overall running costs. For further information please call Mitsubishi direct on 01707-278684. Autumn 2010 32 Issue sponsor Surveillance beyond the visible C-Allview Range Seeing 360 degrees with no blind spots is one of the C-Allview’s many benefits, including: Powerful 18x or 36x optical camera for long-range identification Vandal Resistant Thermal, Vehicle, IR & IP versions available Flexible site selectable mounting positions including: Upright, Hanging or Inclined umbilical cord Mosaic privacy zones The flat window means no distortion Supplied with Power Supply, 4” PCD & 10meter umbilical cord Contact your local distributor or download the datasheet from: www.ganz-allview.co.uk www.ganzthermalvision.com | CCTVImage Video management systems Blame the software The hardware for video management systems is ballooning in size because software vendors aren’t very efficient at writing the code that controls the system, says Jay Patel of J2K Video. He claims that his company’s software can slash your hardware and operating costs dramatically Editor’s note: While we generally shy away from articles that directly compare one manufacturer against another, especially when it has been written by one of the manufacturers in question, we found this article to contain sufficient evidence to warrant publication. However, we accept that there will be different points of view and we invite other manufacturers to comment on Mr Patel’s article – we only ask that you provide evidence to justify your claims. IT IS WELL KNOWN and accepted that current CCTV equipment fails to deliver video of sufficient quality to be used alone as evidence in law enforcement. Recorded video is predominantly of insufficient resolution for recognition and very few frames available of an incident to be of any use. The introduction of megapixel cameras begins to address this, however the other parts of the system need to be able to cope with the high data rates required. Upgraded network topology and the use of dedicated Gigabit networks can resolve the problems of streaming the data however the recording systems which are the key to gathering the evidence need to be of sufficient performance to cope. Manufacturer Camera Model Video Format Resolution (pixel) Image Rate (fps) Arecont AV3110M M-JPEG 2048 x 1536 8 Arecont AV5105 H.264 2560 x 1600 6 JVC VN-V25U MPEG4 640 x 480 25 JVC VN-X35U M-JPEG 1280 x 960 16 Lumenera Le259c M-JPEG 1920 x 1080 12 Lumenera Le11059c M-JPEG 4008 x 2672 2 The reasons cited for not delivering acceptable quality tend to be that the costs of hard disks is too high – even though hard disk prices have collapsed since their adoption in CCTV over the past eight years – and also that hardware performance is not good enough. So systems installed fail to provide high resolution and full frame rate recordings as users continue to set up the recorders to record in CIF resolution and one frame per second typically. Manufacturers in both camps – either Windows or Linux based products – are unable to provide for very high resolution HD and multi-megapixel cameras in a cost-effective way. The problem lies in their software’s inability to cope with the significantly higher bandwidth needed for recording at the highest quality from these cameras. With HD cameras, both individual image file size and streaming data rates can be ten times that of normal MPEG-4 composite (PAL/NTSC) video which established recording products just cannot cope with. Because of their inherent limitations, DVR and NVR manufacturers suggest recording from these cameras at low frame rates and reduced resolution which fails to solve the problem and fails to utilise the benefits of the cameras. In order to overcome the fundamental problems of their software, manufacturers (including software suppliers) specify very high performance, expensive, leading edge hardware, for example servers using dual quadcore Xeon Intel processors with high speed 15,000 rpm SCSI-SAS hard disks and several gigabytes of RAM. There are major problems with this approach that impacts directly on the costs and therefore prevent it from being adopted. Bit Rate (Mbps) Other more significant problems include the associated system reliability as the inefficiency of the software will require greater 17 cooling and increased power to run the hardware. 8 Additional high powered back-up UPS (Uninterruptable 2 Power Supplies) will be required to maintain system operation 19 and the higher electrical power consumption will add to cooling 16 costs and therefore increase overall system running costs. 16 Sanyo VCC-HD2100P H.264 1920 x 1080 25 4 Samsung SNC-B2315P MPEG4 720 x 576 25 2 Samsung SNC-M300P M-JPEG 2048 x 1536 10 19 UDP NVE1000A (PAL/ NTSC encoder) MPEG4 704 x 576 25 2 The problem Video recording equipment in the CCTV industry can be grouped into two distinct camps; Windows based and Linux based. Both are available as either software only or embedded standalone units. The relative ease and familiarity of installing Windows software, makes this a popular choice for many manufacturers who provide CCTV recording. The downside can be problems associated with implementing the software onto hardware for larger, more demanding applications, for example recording many cameras at full frame rates or recording high resolution images from megapixel cameras. More common are embedded systems that are sold as complete units offering users the familiarity of traditional VHS recorders where control is via front panel buttons. Some of these are also based on the Windows operating system, however for significant reduction in costs, Linux is more often used by major brand manufacturers and other low-cost volume suppliers. However, these too are inherently handicapped when required to record large numbers of cameras at full frame rates and megapixel resolution. Transmission bit rates of some popular CCTV cameras Autumn 2010 34 The solution The solution is to implement high performance software on standard, cost-effective hardware platforms that require less power and lower costs in implementation. J2K Video’s SharpView software has been specifically Issue sponsor CCTVImage designed for recording megapixel video at full resolution and full frame rates with no increase in the cost of the base hardware platform. SharpView exhibits a ten-fold increase in performance compared to the leading brands’ software and results in less than half the electrical power consumption of rivals’ solutions. With this capability, users of SharpView are able to record a mixture of standard definition at full 25/30 fps as well as the much higher bandwidths of megapixel cameras without compromising on frame rate and image quality. J2K Video have conducted extensive testing of SharpView using a range of cameras. The typical bit rates from the cameras used are shown below (facing page) with image quality (compression or bit rate) set to average and maximum obtainable frame rates. As shown in the table, the new range of HD and megapixel cameras can output video streams approaching 10 times the bandwidth of conventional VGA, encoded PAL/NTSC video. So camera manufacturers are under pressure to minimise the increases by applying greater compression to the already heavily compressed video (M-JPEG), for example by the introduction of MPEG2, MPEG4 and now H.264. This has often resulted in the reduction of image quality and raised concern as to the suitability of conditional refresh compression for recording CCTV. Additionally, as previously mentioned, system manufacturers and software suppliers typically push the increased bandwidth load onto hardware as their software is unable to cope with the increased video load. Using typical (industrial grade) PC components, SharpView can record video at over 375Mbps. The hardware consists of a single Intel Core 2 Duo 2.4GHz processor, 1GB RAM, small operating system disk and between 2 to 8 storage disks, each 7200rpm. This is the standard hardware specification of SharpView NVRs and would be regarded as the lowest specification or ‘entry level’ server by today’s standards. To achieve an equivalent performance to SharpView, major manufacturers specify hardware with tremendous power as the inefficiency of their software requires significantly more computing power. Comparison J2K Video carried out an extensive study, comparing SharpView against products from leading manufacturers. Leading manufacturers including software suppliers were contacted to propose a solution for CCTV recording at a typical small to medium-sized site that would require a mixture of standard definition and megapixel IP cameras. | Video management systems All those contacted were established companies showing global sales in year 2008-2009 of over US$20Million (except one as noted). The system to be specified should be capable of recording from cameras at the stated video quality: • 30 x PAL cameras to record in D1 resolution, 25 fps, MPEG4 for use inside the building • 5 x JVC VN-X35U 1.3MP cameras at 6 fps, M-JPEG for use at entrances • 4 x Arecont AV5100M 5MP cameras at 5 fps, M-JPEG for use outdoors along the perimeter The system was to be set for recording on motion at 45 per cent activity and storage required for 31 days. The video input bandwidth was calculated at just over 108Mbps and the total storage required was just below 16TB. It was left to the manufacturers to propose suitable encoders or builtin encoding (DVR) for the 30 analogue PAL cameras. The proposals received from the manufacturers are compared with J2K Video’s SharpView solution in the table below. Hardware details as well as any special software has been detailed alongside the trade prices (to the installer/systems integrator) submitted by the respondants. Estimated peak power consumption is also shown for the recommended recording hardware (only), excluding the power consumption of encoders or any accessories or workstation PCs, with the exception of (*) who proposed a solution that includes built-in encoding (DVR). Conclusion J2K Video’s SharpView software demonstrates that implementation of full frame rate and high definition megapixel video does not require very high performance hardware or massively expensive solutions and there is no need to compromise on the recording quality of video from high quality PAL/NTSC and HD, megapixel cameras. Instead standard entry level, low cost servers can be used to create CCTV systems that faithfully record the full available quality from cameras. Camera makers can maintain the highest quality of video output from their cameras and need not invest in newer forms of extra compression that actually compromises the quality of video. The cost and power consumption of recording systems for high frame rates, HD and megapixel video should therefore not increase significantly if efficient software such as SharpView is used as only increased storage is required (at minimal extra costs). Company System Specified Cost (US$) Leading EU software developer • HP Proliant server with dual Intel Quad Core Xeon X5450 3.0GHz 120W 12MB L2 Cache and 2 x 146GB 15,000RPM SAS disks configured as RAID-0 • External storage with 15TB iSCSI SAN • Base software with 39 camera licenses • Windows Server 2003/2008 $32,265 Company stated that performance had not been tested with mixed camera resolutions and they had no results with 5MP cameras but response was provided on bit rate assumptions. • Power consumption = 1200W Leading UK system manufacturer • 4 x 1U high 8-channel DVR with total 6TB storage for 30 x PAL cameras • 2 x 4U high server with Intel Xeon Quad Core Q8300, 4Mb Cache, 1333MHz FSB, 8000GB internal storage disks • Workstation PC supplied (unspecified performance, Windows only) $28,218 Only manufacturer in the UK who provided response (but annual sales are less than $20m). Proposed own MPEG2 DVR and 2 separate NVR units for the Megapixel cameras – total of six separate units for the recording. • Power consumption = 2600W Leading US software developer • Dell server with 2 x Dual Core Intel Xeon 5150, 2.66GHz, 4MB Cache, 1333MHz FSB, $28,800 Respondent would not commit to performance based on HD 4GB RAM, 80GB local storage • External storage 16TB • Base software license plus or Megapixel cameras but cited equivalent performance with 39 camera license • Microsoft Windows Server 2003/2008, SQL Server Express SP3 4CIF/30fps at 2Mbps and 640x480 at 30fps cameras. • Power consumption = 1250W Leading Israeli system manufacturer • Embedded NVR with Intel L5100 Quad Core Xeon, 4MB Cache. 1333MHz FSB, $30,750 Respondent provided a statement of conformance, however 4GB RAM, Windows Server 2003 • RAID-5 storage unit 15TB • Workstation PC with could not provide any documentation or results of testing at Administrator license (mandatory hardware and Windows based software) • 5 viewer this performance level. • Power consumption = 1000W licenses • Branded PoE switch Leading Japanese system manufacturer • 6 x embedded Windows based NVR with 1TB internal storage • 6 x USB expansion units each 2TB storage • Viewer licenses included for separate workstation PC (not included) $40,230 Company could not guarantee performance with proposed megapixel cameras. • Power consumption = 980W J2K Video Ltd • SharpView Corporate NVR: SVR-64NI-16000-R8 comprising of 2U high server unit including Intel Core 2 Duo 2.4GHz, E6600, 4MB Cache, 1GB RAM, 160GB OS disk, 16TB internal (removable) storage • SharpView Manager Professional software license for Windows or Mac OSX workstation (not provided) $15,300 Less than half the price and half the power consumption during operation of any major manufacturer who claim to deliver megapixel video recording capabilities. • Power consumption = 500W Issue sponsor Autumn 2010 35 Comment / Estimated power consumption | CCTVImage Case study CCTV protects Regent’s College Regent’s College has steadily invested in CCTV over the years, growing its system from 16 cameras a decade ago to 132 today. A few years ago, working with its installation company, it switched to a new system that also enables it to integrate the cameras with the access control system EXPANDING SURVEILLANCE equipment provider Genie CCTV has provided CCTV monitoring for Regent’s College London, the largest college of private higher education in the UK. Situated in the heart of the capital within Regent’s Park, the College’s 3700 students are internationally diverse and multicultural – over 100 different nationalities are represented and more than 110 languages spoken on campus. Comprising seven specialist schools, four of which offer undergraduate programmes, the College has three schools offering UK degrees while the fourth follows the US education system and allows students to gain an American degree in the centre of London. Scott Costello, facilities manager for Campus Services at the College, explains that the main quadrangle of classrooms is surrounded by halls of residence, lawns and tennis courts, and beyond this the ornamental gardens and lakes of the Royal Park. In addition to the College’s students, up to 1500 conference delegates can be on-site at any one time, while commercial receptions and similar corporate events are regularly held in the grounds from spring until autumn. Regent’s College’s high profile status and location requires commensurate security measures and Genie CCTV cameras and advanced digital recording systems have been introduced to survey a variety of exterior and interior areas including the College car park, main reception space, corridors, student accommodation walkways and the immediate perimeter. Growing system Midlands-based installation specialist Unison Integrated Technology has been involved from the outset, starting ten years ago with a 16camera system and rising to 132 cameras currently. Pete Rodden of Unison says a decision was made three years ago to switch to Genie CCTV-sourced systems and already 102 Genie VRCD5351 day/night vandal resistant dome cameras are in action internally, and 30 Genie GSDNR-5358/DV super high resolution day/night bodied cameras are used for external viewing. This helps protect the 11-hectare site’s boundary. The cameras are linked to nine of Genie’s latest 16-channel quadraplex DVRs, GDVR-M616. These MPEG4 digital recorders provide simultaneous recording/ playback/backup, network access, Regent’s College, home to 3700 students in the heart of London 400FPS recording at CIF, up to 3Tb internal recording capacity and a host of other features including free multi-site client software with E-MAP. “We recently changed over from multiplexed VCR recording to digital and were so impressed with the Genie DVRs’ combination of superior playback facilities, real-time recording quality and cost-effective pricing that it made no sense to specify anything else,” comments Mr Costello. He adds that the surveillance system is integrated with the College’s access control system, enabling security staff to review images of incidents such as students forcing doors. The main problems that have been successfully tackled using the CCTV cameras are thefts and vandalism, with walk-in thefts falling dramatically from up to 10 per day to a maximum of three per year now. Besides the main protection role of the surveillance measures, the College’s CCTV system is also used to prevent any other incidents from escalating and provide useful management functions including safe people movement around the site plus health & safety cover. Car park management, along with checks on daily deliveries, environmental waste collections and contractor visits are other practical examples of on-site activity monitoring by Mr Costello’s security team. Autumn 2010 36 Issue sponsor The World’s Leading Manufacturer of CCTV Columns and Towers Towers I Columns I Cabinets I External Brackets I Accessories I Bespoke Service wec.uk.net I all@wec.uk.net I Tel: 01254 700200 | CCTVImage CCTV Research Police and private security Barriers for private security in working with the Police. Part one IT IS OFTEN seen as something of an unqualified good thing that the police have a resource in private security. This might especially be thought to be the case in an era when cut backs in public expenditure generally, and this includes resources made available to the police, mean they need to look for alternatives. Yet in practice there are a range of barriers to effective working that have emerged from a study that we have conducted with ACPO officers and supplemented with a survey of Superintendents. This is rare access to elite Prof Martin Gill groups that effectively act as gatekeepers for private security providers wanting to work with the police. After briefly outlining the ways in which private security can work for the police I will discuss four of the main barriers in this article, and some more in the next issue of CCTV Image. Many people will be aware of the role played by private security, in its different forms, in policing, and will have seen evidence of it at, for example, football matches and music events. There have also been some high profile collaborations under the Private Finance Initiative. In all there are at least four ways in which the police currently work with private security staff: • First, staff can work as partners in local community safety schemes. Some point to successes under the Community Safety Accreditation Scheme (CSAS) although support across the country is patchy. • Second companies can be engaged as strategic partners, and there is evidence of this in preparations for the Olympics where, for example, David Evans of the BSIA is actively engaged in strategy development and implementation. • Third the private sector can be sub-contractors. This is not uncommon, especially in providing back office support, but also in some police services. For example, some forces sub contract the management of their custody suites, some do the same for their front office function at police stations. • Finally, the two can work in competition. This could be where the local community pay for private security patrols to supplement any police activity. Despite these examples, and there are many more, some suppliers felt they could do a lot more to help the police. It seems that opportunities to improve services for local communities are being missed by a lack of joined up thinking. The barriers have not previously been properly considered. Lack of leadership It is striking that police interviewees highlighted and somewhat lamented the absence of leadership in guiding work with private security. The criticism started with police-led representative groups, who they felt had somewhat ignored the issue, but it extended to Government too. Indeed, it seems that there is no great push from any direction on this issue and as we shall see there are some negative pressures. Some interviewees noted that there needed to be some type of incentive to use private security staff. Some pointed to the money made available by Government for Police Community Support Officers (PCSOs) as an example. The initial scepticism about these workers has given way to general praise. Along the same lines it was noted that the slow response, in some areas at least, to the Community Safety Accreditation Scheme was due in part to a lack of funding against a background where some viewed the scheme as an administrative burden where the benefits were less obviously evident. It was not just police leadership that is viewed to be lacking; some noted that more could come from private security to the police in a way they could relate to. There is an opportunity here. Clear leadership from the police (especially ACPO) and the BSIA is necessary to guide the police on what they can expect from the private security sector. An engagement strategy needs to be developed demonstrating the opportunities, benefits and methods of closer working. This is doable given the political will. Lack of accountability A second barrier was the perceived lack of accountability of the private security sector. Indeed, three-quarters (75 per cent, n=53) of superintendents cited this as a hindrance to closer working. Furthermore, and this may be surprising, interviews with police chiefs revealed a general lack of awareness of the current regulation regime for the private security sector. Worse still, where there was a good understanding of the existing regime there was often scepticism of it, and this in some cases undermined a commitment to working with the industry. Several interviewees felt that the Security Industry Authority reforms had not gone far enough to render security companies credible police partners and felt that the lack of police input fuelled scepticism. Indeed, some interviewees wanted to distance the police from the security sector altogether. Against this some pointed to significant improvements, particularly in the work of door supervisors who were seen as credible partners (in some cases) in policing the night-time economy. Reassurance about vetting and training and also supervision seem crucial here. Once again, there is an opportunity to respond. In some quarters the current regulatory structure is misunderstood and the benefits have not been made clear to all parties. This needs to be addressed. Clearly, engaging the police meaningfully going forward has much to commend it. Opposing principles There is a danger in working with the private sector in front-line policing and that is that it could result in a two-tier police service, one for those who can pay and one for the rest. As a consequence, this can lead to inconsistent service delivery. But there was another concern here that the private sector being profit driven, would just remove its services if they were not profitable, leaving a gap in provision or, at the other extreme, overcharge in the absence of competitors. That private security companies are accountable to those who pay led some to doubt that they could ever be truly impartial. An exception here may be where police are the clients, although some chief officers are sceptical. The doubts about the consistency, impartiality and general trustworthiness of private security need to be challenged. This might be undertaken in the short term in the form of case studies, and longer term via independent evaluations. Threat to reputation The final point I want to mention briefly here and overlaps the last one, is the perception that the profit-making drive of the private security sector could be damaging to the reputation of the police. The Police Federation were frequently cited as having a jaundiced view, less frequently police authorities, and the general public too, although not with evidence obviously. This evidence heightens the need to manage the relationship with private security staff more thoughtfully. The gap in understanding how the public view the involvement of private security staff needs filling and relating to specific policing tasks. In the next issue I will outline other barriers and potential remedies. • Professor Martin Gill is Director of Perpetuity Research and Consultancy International (PRCI), m.gill@perpetuitygroup.com; 0774 028 4286. Autumn 2010 38 Issue sponsor COUNTER TERROR EXPO I9 – 20 April 20II Olympia London www.counterterrorexpo.com Counter Terror Expo delivers both focus and clarity to the complex and multifaceted task of protecting people and assets from those with the intent to do harm. This critically acclaimed event provides a vital forum for debate and plays a key role at the epicentre of the development of future counter-terrorism strategy. Unique, dedicated exhibition with over 400 exhibitors showcasing counter terrorism and specialist security technologies & security High level conference with five streams featuring over 200 leading international speakers Over 120 free-to-attend technology and practical workshops Live product capability demonstrations Networking functions For more information please contact: Nicola Greenaway t: + 44 (0) 208 542 9090 e: nicola.greenaway@clarionevents.com w: www.counterterrorexpo.com | CCTVImage Talking Shop When aspect ratios go wrong Talking Shop is our regular column written by techies for the not-so-techie minded. If you have a question and you’d like it answered by an impartial consultant with no sales axe to grind, please write to us. In this issue, Simon Lambert takes a sideways look at distorted aspect ratios THIS FINE publication recently showed photographs of a spanking new CCTV control room. Nothing unusual there. Nothing unusual where, for the umpteenth time, regular-width CCTV pictures are stretched to a wholly wrong aspect ratio over wide flat-screen monitors. Let’s spend just one page thinking about it, just like some people seemingly didn’t. Take the normal 4:3 CCTV picture and stretch it over a typical 16:9 LCD and you end up with a sideways distortion of 33 per cent. That’s a whole one-third! Simon Lambert Why should this annoy us? Because there’s only a profound sideways distortion that indicates disregard for proper system design. No better level of detail being created. Can you imagine calling police and telling them, “the suspect is an IC1 male wearing yellow and with a curiously wide head….Yeah, looks like Stewie Griffin off that Family Guy cartoon”?! Seriously, why tell responders to look for a “fat bloke” when the video display has misrepresented his appearance? This common arrangement shows ignorance. Ok, if widescreen monitors are bought in anticipation of HD CCTV in the future (which is 16:9) then that’s acceptable forward planning. But, please, in the meantime show 4:3 pictures properly. With a single picture you’ll see a black margin each side. With a split screen you’ll get more cameo images! Surely an advantage. The bad practice doesn’t stop there. Narrow gauge Pictures are often displayed as too narrow. Ok, the effect is not dramatic, but my beef is that again it shows a disregard or ignorance of correct technique by CCTV designers. This is usually when showing digital video on a computer display. Here’s an explanation. The normal 4:3 picture when digitized is 576 pixels high and 720 pixels wide. Yes, clever you, maths shows that the 576 picture lines dictates 768 pixels horizontally. The world some time ago agreed that the sampling process will actually give 720 pixels. So, to avoid distortion, they agreed that each pixel will be rectangular, about 7 per cent wider than it is tall. That way the correct 4:3 picture is recreated on the display screen. Good practice is possible. Disappointingly, many bits of CCTV software simply display these rectangular pixels as square ones on a computer screen. So, the result is a display where images that are too narrow by 7 per cent! Back to the police radio: “the suspect is an IC1 male wearing yellow and with a really narrow head….Yeah, looks like Woody off that Toy Story movie”?! One of the most interesting jobs we are hired to undertake as independent CCTV consultants is the comparison of digital video recorders, espe- cially on behalf of our customers who might be non-technical people. This work has highlighted a third annoying aspect, particularly regardWaaaayyyy ing DVRs and their too wide or software-driven interfaces shown on a pc squashed by screen. The problem the GUI is that digitized CCTV images are displayed to the CCTV operator by the machine’s GUI on a computer screen. Wouldn’t it make sense to achieve optimum picture clarity by arranging for each pixel in the footage to correspond with a single pixel on the display? Surely, yes, because the alternatives reduce picture quality. If the image is displayed using fewer pixels than the footage actually contains then many of the picture details simply get ‘ignored’ by the display because the software driving the display has to recreate the image so that each of the display’s pixels knows what colour to show. The necessary ‘downsampling’ software can sully the CCTV image too. By the same argument, if the image is displayed using more pixels than the footage actually contains then many of the picture details simply get created by the display equipment. Significantly, the software driving the display has to recreate the image (‘upsample’) so that each of the display’s pixels knows what colour to show. The upsampling software can sully the CCTV image too. It is simply fabricating its detailed information. In order to arrange the CCTV images on the GUI, be it a single image or maybe 25 images in a ‘mosaic’ of ‘cameos’, the software almost invariably shrinks or expands the images as described above, thereby reducing clarity. Sometimes the software will ‘auto-fit’ the array of images to fill the screen and change their aspect ratios in order to fill it, giving rather unhelpful distortion of the footage. Sometimes it will allow the operator to arrange the images that they wish to watch into the available screen space by dragging with their mouse and sizing floating ‘windows’ around the screen, leading to even greater unhelpful distortion. When testing DVRs on behalf of a customer I asked each product’s attendant salesman if their GUI included a button that simply set footage to the ideal 1:1 pixel assignment or, at least, something to force the correct aspect ratio to be restored. Their machines didn’t. In fact, only when I spoke to the actual designer of one well-established DVR did I get the response, “What a good idea! We’d not thought of that.” In the words of the average American teenager… “duh?!” The solution to these annoying aspects of CCTV? Be aware. Ask your suppliers to show that they don’t have these shortcomings. It’s quite likely that they will foist these problems upon you, if what I’ve seen around the market is anything to go by. Resist. 4:3 CCTV picture (left) stretched over 16:9 LCD – yuck! Autumn 2010 40 • Taken from ‘The Independent CCTV Consultant’ Blog at Lambert & Associates’ website www.lambert-associates.co.uk/ wordpress. Inspired by Myth Busters and the tale of The Emperor’s New Clothes, with a nod to Grumpy Old Men, the blog specializes in CCTV realities for everyone. Issue sponsor Public & Private partnerships for security • • • • • • ANTI-INTRUSION FIRE PREVENTION PASSIVE DEFENCE SYSTEMS HOME & BUILDING AUTOMATION INTELLIGENCE AND ANTI-TERRORISM LOCAL POLICE FORCE AND PRIVATE SECURITY GUARDING Concurrently with fieramilano Rho, 17-19 NOVEMBER 2010 www.sicurezza.it Strategic Alliance Partner The UNITED NATIONS Interregional Crime and Justice Research Institute Service Engineer Secure Options Group Limited Location: North, Midlands & South Region Rate: Commensurate with skills and experience + Company Vehicle + Laptop + Mobile This is a fantastic opportunity to join an expanding NSI gold company, providing a field based Integrated Systems service provision. Secure Options Group Ltd are looking to recruit experienced Service Engineers in the North, Midlands and South regions for CCTV (IP based & Analogue), Access Control and Intruder Alarms. Knowledge of fire systems would be an advantage. The successful candidate must have a proven security system background, with an excellent ‘first fix’ service level and be part of the callout rota team. Knowledgeable and flexible with a ‘can do attitude’. Salary Band: Commensurate with skills and experience, vehicle, phone, fuel card and laptop. Applicants will be subject to a security background check which may include CRB checking due to the nature of our work. To be part of the Service Engineer Team providing an excellent service to all customers, demonstrating high level skills and knowledge whilst undertaking this demanding role. The role will include servicing and repairing Audio, Visual, Access Control and other Electronic, Electrical and Mechanical devices alongside various miscellaneous systems that are manufactured and/or marketed by the Company. Please forward your CV to hr@secureoptions.co.uk quoting ref Service Engineer SV or go to: www.securitymediapublishing. com/news/read/employment-opportunity-service-engineer2010-09-28 | Industry News CCTVImage Industry News Improved brightness distribution for NEC MultiSync X462UN Integrate alarms and CCTV with Initsys’s Merlin3 management system NEC Display Solutions announces the update to its successful videowall display component, MultiSync® X461UN 46-inch LCD public display, which features an ultra-narrow bezel and was the first display of its kind to be shipped. The new MultiSync® X462UN boasts “Dark Edge Compensation”, known as “EdgeComp”, an innovative function to ensure an even distribution of light across the panel. The new version also offers additional and improved network features, as well as a future-proof DisplayPort connection which allows higher bandwidths and longer cables. The NEC MultiSync® X462UN also features extended network properties, such as SNMP support. With this additional standard network protocol, NEC Display Solutions has increased the bandwidth of network-based control and monitoring options for LCD public displays, making installations even more flexible. Tel. +44(0)8701-201160 • www.nec-displays.co.uk Initsys’s is Europes’ market leader for integration of alarm signals and CCTV. The highest growth security companies across Europe all have one thing in common: They all use Merlin3. Merlin3 encompasses alarm management correctly integrated with CCTV systems and access control, inbuilt video wall management and a range of supplementary services such as key and key holder management, energy data collection/processing, guard tour management and lone worker/track and trace. Merlin3 is compatible with alarm systems and DVR, NVR and IP cameras and can record images to its own database for digital locker purposes. Merlin is also a fully featured package for the control room operator, no matter what type of CCTV system or alarm is connected, it all appears the same to the operator. The operator can also make and receive incoming telephone calls, send audio warnings and listen to protected premises, by using the database keys can be controlled and key holders alerted. Tel. +44(0)1530-262100 • www.initsys.net Axis introduces first fixed dome network cameras with 3 megapixel and P-Iris control XProtect Essential from Milestone offers ‘Brilliant Simplicity’ Axis Communications announces AXIS P3346 Fixed Dome Network Cameras to complement the successful AXIS P33 Series. AXIS P3346 is easily installed thanks to remote zoom and focus and offers P-Iris control, HDTV 1080p and three megapixel resolution. AXIS P33 Network Cameras, designed for efficient installation in both indoor and harsh outdoor environments, constitute the best choice for a wide range of demanding video applications. “AXIS P3346 is the first fixed dome on the market with P-Iris, which ensures superb image quality,” says Erik Frännlid, Director of Product Management. The new fixed domes can deliver 3 megapixel resolutions at 20fps, as well as wide screen HDTV 1080p video at 30fps, with great clarity and sharpness. The P-Iris control allows the camera to optimize the iris position for depth of field, lens resolution and incoming light to produce superb image quality with optimum sharpness in all lighting conditions. Tel. 01462 427910 • info-uk@axis.com XProtect Essential is open platform IP video management software (VMS) designed for small, single-server businesses and can manage up to 26 surveillance cameras. XProtect Essential provides a wide offering of video surveillance features to effectively and intuitively manage your installation. XProtect Essential also provides high value with a flexible licensing model that allows for easy upgrades and system expansion. Easy to install and manage, XProtect Essential’s consolidated single-management interface provides an organized overview of cameras, connected devices, recordings and user settings. Designed for the small business market, XProtect Essential offers: • Wide capabilities • Surveillance on a future-proof platform • Unbeatable value Tel. +44 (0)1773 570709 • www.milestonesys.com A clearer view with JVC’s new TKC9510E and TK-C9511EG cameras Siemens barrier-free parking a revolutionary way of preventing car park fraud JVC Professional has added two new cameras to its popular Super LoLux range; the TK-C9510E and TK-C9511EG. The 1/2” CCD colour surveillance cameras have been designed to ensure precise colour reproduction in low level light situations, perfect for even the most challenging surveillance operations. To achieve crisp, clear images in turbulent weather conditions, both models feature intelligent image processing and dual shutter with AGC function, actively enhancing the picture quality in changing image conditions.Improvements to the wide dynamic range has been achieved through ExDR ‘Plus’ function, enabling both cameras to clearly display objects in the foreground, even when they’re up against an extremely bright background. The TK-C9510E and TK-C9511EG feature eight fully programmable preset scene modes for quick and easy installation, plus both cameras can be controlled remotely via RS-485 and also accommodate multi-protocol support of not only JVC protocol but Pelco-D and Pelco-P. Tel. +44 (0)20 8208 6205 • www.jvcpro.co.uk Nedap AVI to present new UHF reader at Sicurezza 2010 The incidence and value of car park fraud continues to increase year on year, with car park operators reporting several millions of pounds in lost annual revenue. Siemens has developed barrier-free parking, using automatic number plate recognition cameras (ANPR), fully integrated with sophisticated payment systems via a powerful software engine. The car park fee is automatically checked by the system against the ticket purchased. If it is apparent that there is a shortfall or non-purchase of a ticket, the system will create a contravention report for underpayment or non-payment, detailing arrival and departure times. The report will include views of the car entering and exiting the car park. The car park operator can immediately issue a fine. The barrier-free parking system can be linked to the DVLA database which enables the contravention to be posted directly to the car owner’s address. Tel. +44(0)1932-898500 www.siemens.co.uk/securitysolutions Ganz C-Allview cameras have gone IP Nedap AVI, leading specialists in vehicle identification, detection and management solutions, will display the latest addition to its long range vehicle identification product line, the uPASS Reach, at Sicurezza 2010. Using the latest in UHF technology, the new uPASS Reach Reader guarantees long range vehicle identification up to 4 metres. Based on the use of battery free, passive UHF transponders, the reader output allows the access control or parking system to open the gate when authorised without the need for card readers or PIN pads. A built-in, high intensity LED provides visual feedback for the user that the tag has been read. With a consistent reader distance up to 4 meters (12 ft). the new uPASS system is a viable, comfortable and cost-effective solution for commercial and residential parking installations such as car parks, gated communities, employee parking access and many more applications. Tel. +39-011-026-8300 • www.nedapavi.com Issue sponsor An integration of an excellent ruggedised PTZ camera and world class H.264 compression delivers a milestone in the evolution of IP video. The very successful GANZ range of C-AllView cameras have gone IP. The IP C-AllView is conceived and designed to be used with GANZ’s end to end IP video and alarm management solution VSoIP. The IP C-AllView boasts onboard video analytics including Intelligent PTZ tracking, electronic image stabilisation, camera tamper/hooded detection, intrusion detection, directional filters, left/theft object, loitering, lane and parking violations and many such advanced algorithms. The IP range will extend to cover integrated IR C-AllViews, Thermal C-AllViews and normal C-AllViews This adds value to an installer in designing wireless installations using ruggedised cameras in remote locations. Tel. +44(0)20-8732 3300 • www.cbceurope.com Autumn 2010 43 | CCTVImage Industry News Industry News Mitsubishi Electric launches a new range of IP offerings BriefCam launches Video Synopsis Viewer for Milestone XProtect Smart Client Mitsubishi Electric, a world leader in the innovative design and manufacture of advanced security solutions has introduced a range of IP network cameras that complement Mitsubishi’s range of digital security products, providing optimum surveillance solutions. Built to the highest standards, the new professional network cameras are MPEG-4 and H.264 compatible and come equipped with the latest video analytics, enabling motion-based video recording. Designed for accurate CCTV surveillance, the advanced video analytics function (optional upgrade) is able to alert users of suspicious behaviour by detecting movements including direction, stopping, loitering, entering, exiting, appearing and disappearing motions. Easy to install and maintain, the cameras can be connected to the newly developed NVR and encoders and controlled through Mitsubishi’s NetHunter IP software, an essential single server video system, designed to manage IP cameras, NVRs and DVRs. Tel. +44(0)1707-278684 • www.mitsubishielectric.co.uk/vis BriefCam Ltd, the developer and provider of Video Synopsis™ systems for reviewing, analyzing and indexing of video, has launched the BriefCam Embedded Viewer for the Milestone XProtect™ Smart Client. Video Synopsis is BriefCam’s award-winning technology for the rapid review of recorded video, fulfilling the unmet need to browse video, investigate and identify incidents. Video Synopsis recently received the Wall Street Journal Technology Innovation Award 2010 for Physical Security. At IFSEC 2010, it received the Security Industry Award for Best CCTV System Product (excluding cameras or lenses) and is a Security Excellence Award nominee. BriefCam was also named to Red Herring’s Top 100 Europe and CNBC Europe’s Most Creative Companies lists for 2010. The BriefCam Embedded Viewer for the Milestone XProtect Smart Client user interface is a fully embedded plug-in that allows users to see a summary of video footage from any camera processed by the BriefCam server. Tel. +972-2-533-7228 • www.briefcam.com Avigilon launches Control Center 4.6 Eyevis Netpix4800 graphic controller manages large screen displays Netpix4800 from eyevis is the latest graphic controller in the Netpix family for the management of large screen displays and single projectors. This model allows for multiple connections from analog video, digital video, and graphic sources, and by utilizing Switch Fabric architecture, all sources can be displayed simultaneously on your display wall in full frame rates. Especially for the decoding of IP video streams, eyevis has developed the NPX-IPD8 decoding solution. The IPD decoder is equipped with two powerful processors that can handle up to 8 streams with a resolution in D1 Quality and 25/30 frames/s. 8 H.264 streams are possible in D1 Quality per IPD. In conjunction with the eyecon Wall Management Software, these components turn your display into a giant desktop on which your video feeds can be clicked and dragged into any configuration. High-performance, reliability, and user-friendliness: this is what makes a perfect visual solution from eyevis. Tel. +49 7121 43303-0 • www.eyevis.de Mel Secure Systems introduces new generation ruggedised camera for total protection around the clock Theia launches ultra wide varifocal lens with Linear Optical Technology MEL Secure Systems, the leading developer of surveillance and security solutions, has launched Domehawk IR Thermal, a ruggedised camera that combines thermal imaging, infra red (IR), colour and mono lenses in a single unit. It is the world’s first camera system to integrate these three technologies using FLIR TAU 320 thermal technology. Domehawk IR Thermal is a continuous rotation, PTZ camera that is fitted with thermal imaging, IR and Day/Night camera modules. It offers exceptional quality and reliability and it virtually silent in operation with 36:1 optical zoom and a 35mm Germanium lens to deliver high quality thermal pictures with a resolution of 320x240 pixels whilst high performance IR LEDs give night vision at ranges up to 90 metres. Tel. +44(0)24-7630 6606 • www.melsecuresystems.com Mayflex is now supplying the new Smart-UPS from APC Avigilon recently introduced Avigilon Control Center 4.6 Network Video Management Software (NVMS) with High Definition Stream Management™ (HDSM,) delivering new features to improve the performance, extensibility, and manageability of HD surveillance systems as well as open systems integration and is available in two editions. The most powerful, open HD surveillance platform available, Avigilon Control Center Enterprise Edition seamlessly integrates with other security systems and handles transmission, recording, and storage of HD video gathered by hundreds of cameras across multiple sites. A cost-effective solution to meet vital and focused security needs, Avigilon Control Center Standard Edition delivers the same powerful HD surveillance engine and supports ONVIF, 3rd party IP cameras, and Avigilon HD, HD H.264, HD Panoramic cameras. Avigilon also introduced a line of Avigilon HD H.264 1 MP and 2 MP IP cameras, which deliver megapixel and HD performance to customers who want to capture high quality surveillance footage while minimizing bandwidth and storage requirements. Tel. +1-604-629-5182 • www.avigilon.com Theia Technologies has announced the expansion of its line of ultra wide angle, no distortion, megapixel lenses with its new varifocal model. The new SL183 offers: No barrel distortion with Theia’s Patented Linear Optical Technology® • Ultra wide 115° to 77° HFOV with its 1.8 - 3mm varifocal range • TrueZoom™ - focus once, and there’s no need to refocus after zooming • Up to 5 megapixel resolution for a crisp image • IR corrected for use with Day/Night cameras • Compact - at 49.5mm fits in most mini-domes • CS-mount for 1/3”, 1/2.7” HD, 1/2.5”, and 1/2” imagers • Available in manual and DC autoiris version Tel. 1+(503)570-3296 • www.theiatech.com Mayflex, the cabling infrastructure, networking and physical security solutions distributor, is now supplying the new range of Smart-UPS uninterruptible power supply products from APC. Based on customer feedback, APC has improved its range of Smart-UPS products and has now created more environmentally friendly UPS systems, packed full of great new features. A new LCD alpha/numeric display has been added to the products, providing detailed and accurate information previously restricted only to software or NMC. The products also have a high efficiency green mode which saves utility and cooling costs and advanced battery management. Temperature compensated charging extends battery life and advanced algorithms recommend a replacement date. Other features also include flash upgradeable firmware, new communication ports and easy battery disconnection, making it easy and convenient to disconnect the battery for transport. Tel. 0800-881 5198 • networksales@mayflex.com Samsung introduces black casing option for internal domes Samsung is now offering customers the option of ordering selected internal domes with a black casing. Traditionally Samsung domes have always had an ivory coloured casing, but in response to customer requests the company is providing the choice of a black casing for its existing SCD-3080, SCD-2080, SCD-2030, SCD-2021 and SCD-2010 internal domes, plus the soon to be available SCD-2060E and SCD2080E domes. “Whilst CCTV is installed to deter as well as detect criminal activity, we appreciate that for many customers aesthetics is very important,” said Peter Ainsworth, Senior Product Manager for Samsung Techwin Europe Ltd. As is the case with all Samsung professional security products, the new black cased internal domes are offered with full support services from Samsung Techwin Europe Ltd, including free system design, free technical support and a full three-year warranty. Tel. +44(0)1932-455308 • www.samsungsecurity.com Autumn 2010 44 Issue sponsor CCTVImage | Directory Directory of member companies Companies listed are members of the CCTV User Group. Membership indicates a company subscribes to the ideals of the CCTV User Group, and are committed to upholding the highest standards. CBC (Europe) Ltd Tel. +44(0)20-8732 3300 Fax +44(0)20-8202 3387 Email: info@cbcuk.com www.cbceurope.com 802 Global Tel. +44(0)118 940 7240 Fax +44(0)118 981 1214 Email: sales@802global.com Web: www.802global.com CBC is a multi-national company. We manufacture the Computar and Ganz branded CCTV products. The Computar brand is associated with Lenses (optical products) and the Ganz brand with electronic products, cameras, domes, housings, DVR’s, VCR’s, monitors and IP/transmission equipment. Our goal is to be the first choice for CCTV buyers. 802 Global are wireless products specialists delivering a full range of wireless CCTV solutions including backhaul links, re-deployable cameras and networked storage and control room systems. Working with CCTV integrators, we have an enviable track record of delivering wireless IP CCTV solutions resulting in significant cost and efficiency savings for public and private sector organisations. CCTV Training.com ltd Tel & fax: +44(0)1252 678589 Email: admin@cctvtraining.com Web: www.cctvtraining.com Altron Communications Equipment Ltd Tel. 01269 831 431 Fax 01269 854 348 E-mail: comms@alton.co.uk Web: www.altron.co.uk We now have more to offer than you think! CCTV SIA Licence training, Managers level 5 Diploma in CCTV management award. Mobile CCTV Hire to assist with your local system or provide CCTV for local events. Advice on CCTV management, refresher training for licence holders and muchmore! Contact us now and see how we can make a difference! Altron are the leading manufacturer of Poles, Towers, Columns and Bracketry for the CCTV industry. Backed by the very latest technology in design and manufacturing facilities Altron are ideally placed to meet all your camera mounting requirements. ANPR International Tel. +44 (0) 8706-206206 Fax +44 (0) 8706-205205 Chris Lewis Fire & Security Tel. +44 (0)1865-389828 Fax +44 (0)1865-782400 Email: sales@clfs.co.uk Web: www.chrislewisfs.co.uk Email: Sales@anpr-international.com Web: www.anpr-international Our CCTV design and installation experience spans single camera systems to full surveillance suites for university campuses and town centres. As an independent installer, we can advise on the most appropriate technology, legislative requirements, codes of practice and guidelines, as well as providing Level 2 CCTV operator training. ANPR International is a company driven to provide innovative, reliable and cost effective automatic number recognition (ANPR) technology solutions for a cross section of applications including parking management and enforcement, security, access control, average speed surveys and traffic monitoring. ������������������� ��������������������������������������� ����������������������������������� ������������������������������ Chroma Vision Ltd Tel: 01892-832112 Fax: 01892-836651 Email: sales@chroma-vision.co.uk Web: www.chroma-vision.co.uk ������������������������������������������������������������������������������� ������������������������������������������������������������������������������ ����������������������������������������������������������������������������� ���������������������������������������������������������������������������� ��������������������������������������������������������������������������� ������������ Chroma Vision Limited provides design, installation and support packages upon all CCTV and control systems, using in-house labour. Our unique approach to Account Management allows us to provide a high level service without the high price tag. ClearView Communications Tel. +44 (0)1245 214104 Fax +44 (0)1245 214101 Email: sales@clearview-communications.com Web: www.clearview-communications.com Bosch Security Systems Tel. +44 (0)1895-878 088 Fax +44 (0)1895-878 089 Web: www.boschsecurity.co.uk Email: uk.securitysystems@bosch. com Design, manufacture, install and service integrated CCTV and security systems for Police, Local Authority and Commercial clients. Expertise in Digital CCTV recording, wired and wireless IP systems, re-deployable GSM, 3G and intelligent video, integrated security management systems, control room design and forensic analogue and digital CCTV demultiplexing. Bosch Security Systems offers a complete line of CCTV products including videa cameras, autodomes, monitors, digital recorders and IP video systems. Broadland Guarding Services Tel. +44(0)1603 484 884 Fax. + 44(0)1603 484 969 Email: info@broadlandguards.com Web: www.broadlandguards.com COE Group Plc Tel. 0113 230 8801 Fax 0113 279 9229 E-mail: sales@coe.co.uk Web: www.coe.co.uk COE is an industry leader in video surveillance, transmission and management, offering a comprehensive range of products and design services to suit projects of any scope; from small-scale systems, to 10,000+ camera networks. Featuring the highest quality fibre optic transmission range, video servers, industry leading video analysis software and management solutions, COE equipment is featured at some of the most high-profile, complex and security conscious sites in the world. CCTV CONTROL ROOM MANAGEMENT: Broadland Guarding Services are a long established provider of CCTV Control Room Management and Monitoring Services carried out by vetted, trained, licensed and uniformed Personnel. Working in Partnership Towards a Secure Future. Issue sponsor Autumn 2010 45 Directory | CCTVImage ESSA Technology Cognetix Limited Tel - 01752 848094 Fax - 01752 840780 Web - www.essa.co.uk Email - sales@essa.co.uk Tel. +44(0)8707-442994 Fax +44(0)8707-442995 Email: info@cognetix.co.uk Web: www.cognetix.co.uk A hands-on technical consultancy specialising in traffic enforcement and community safety systems. Cognetix offers a holistic approach including initial assessment, system design and specification, procurement (EU), Prince2 project management including business process management, contract administration and managed maintenance. Active in the CCTV User Group, Cognetix are informed of the latest developments and have an in-depth understanding of legislation. Essa is a leading supplier of touchscreen computer control and ANPR systems. We provide in-house software development specializing in high level integration projects for CCTV and ANPR systems. Genetec Tel. +33 (0)1 44 69 59 00 Email: info@genetec.com Web: www.genetec.com Computer Recognition Systems Ltd Tel. +44(0)118 979 2077 Fax. +44(0)118 977 4734 sales@crs-vision.com www.crs-vision.com Genetec is a pioneer in the physical security and public safety industry and a global provider of world-class IP video surveillance, access control and license plate recognition (LPR) solutions. With sales offices and partnerships around the world, Genetec caters to markets such as transportation, education, retail, gaming, government and more. CRS is the world’s leading supplier of automatic numberplate reading (ANPR) systems. We invented the technology in 1979. CRS now supplies ANPR systems for a wide range of applications including high security access control, free flow surveillance, car park management, speed measurement, journey time measurement, bus lane monitoring and traffic data collection. Dallmeier electronic UK Tel. +44(0)117-303 9303 Fax +44(0)117-303 9302 Web: www.dallmeier-electronic.com Global MSC Security Tel. +44 (0)117 932 3394 Fax +44 (0)117 9328911 Email: derekm@globalmsc.net www.globalmsc.net Dallmeier is a leading developer and manufacturer of digital CCTV solutions with a complete offering that includes IP and analogue domes and cameras, digital video recorders and streamers, system management software, ANPR solutions and advanced image analysis systems. Dallmeier is highly regarded for its dedication to innovation, quality and customer service. Independent, multi-disciplined security and CCTV consultants delivering best value solutions. From conducting performance audits of cost/benefit of existing systems or costed feasability studies of potential schemes, through to the expertise in the design, specification and project management of CCTV, access control, transmission and the seamless integration of such systems in all environments. DataCom Interactive Ltd Tel. +44(0)1325-243823 Fax +44(0)1325-359333 Web: www.datacominteractive.co.uk Email: info@datacominteractive.co.uk Gresham Wood Technical Furniture & Design Tel. 01279 813132 Fax 01279 814627 Email: sales@greshamwood.com Web: www.greshamwood.com Gresham Wood have over 30 years experience designing, manufacturing and installing CCTV security control rooms. We provide a free initial on-site survey for your project. This is then backed up by a full 2-D / 3-D design presentation detailing the control room layout inclusive of all ergonomic, H & S and DDA requirements. We provide Security Industry Authority licence to practice training for CCTV operators and security guards plus other accredited courses. Visit our website or call us for details. Guide Security Services Ltd Tel. +44 (0)845 058 0011 Fax +44 (0)845 058 0018 Email: info@guidesecurity.co.uk www.guidesecurity.co.uk Dedicated Micros Ltd Tel. +44(0)845 600 9500 Web: www.dedicatedmicros.com Fax. +44(0)845 600 9504 Email: customerservices@dedicatedmicros.com Established for 20 years, Dedicated Micros is an international market leader in the field of specialist CCTV control equipment. The company is renowned for the design and manufacture of robust, dedicated, multiplex hardware designed to meet the demands of continuous 24-hour security surveillance. Founded in 1996 on the principles of service excellence, Guide Security Services Ltd (GSS) are a leading integrated security and remote CCTV monitoring solutions provider. Using an amalgam of IT and security technologies, GSS specialise in the design, installation, maintenance and monitoring of hybrid and IP based security and video surveillance solutions within a range of end user market sectors. DSSL Group Tel. +44(0)1268-590787 Instrom Ltd Tel: +44 (0)1908 210288 Fax: +44 (0)1908 210277 E-mail: enquiries@instrom.com Web: www.instrom.com Web: www.dssl.co.uk Email: admin@cvssltd.co.uk Direct Surveillance Solutions Ltd (DSSL) formed in 1997 now incorporating CVSS Ltd. Both highly engineering oriented companies. The group has considerable expertise in wireless and hard wired CCTV solutions, access control and perimeter protection gained in public and private sectors delivering a variety of complimentary and integrated technologies. Instrom are independent security consultants providing professional, impartial security advice and consultancy services. Instrom works with a wide range of organisations to help protect their people, property and profits. Core services include: • Risk assessments and security audits • Security system design • Project management • Documentation of systems and procedures. Autumn 2010 46 Issue sponsor CCTVImage | Directory Intech Furniture Tel. +44(0)161-477 1919 Fax +44(0)161-480 7447 Email: info@intechfurniture.com Web: www.intechfurniture.com Meyertech Ltd Tel. +44(0)161-628 8406 Fax +44(0)161-628 9811 Web: www.meyertech.co.uk Email: sales@meyertech.co.uk Established in 1978, Intech specialise in the design, manufacture and installation of control room furniture. Intech can also completely transform control centres by offering a full fit-out package. With a bespoke design service, focusing on quality and customer service, Intech is the smarter solution for your control room. Meyertech is the leading British manufacturer of Digital-IP, Hybrid and Analogue CCTV Command & Control Systems. Meyertech’s ZoneVu® Integrated Hardware and FUSION™ Management Software provide proven integrated security solutions to Public Space, Prison, Stadia & Events, Homeland Security, Emergency Service, Airports & Ports, and Transport Infrastructure markets. MFD International Ltd Tel. +44(0)1794-516171 Fax +44(0)1794-524460 Web: www.mfdgroup.co.uk Email: mail@mfdgroup.co.uk ���������������������������� ������������������������� ������������������������ ������������������������� ������������������������� ��������������������������������������������������������������������������� ����������������������������������������������������������������������������� ������������������������������������������������������������������������������ �������������������������������������������������������������������������� ������������������������������������������������� Established in 1975, MFD provides independent security advice and multidisciplined technical expertise in CCTV surveillance schemes and control rooms, blast resistant structures and physical counter-terrorist measures. MFD has completed over 80 town/community CCTV schemes and offers electrical/electronic, civil/structural, architectural and mechanical services’ engineering expertise. Mocam Limited Tel. 08009557100 Web: www.mocam.co.uk JVC Professional Europe Ltd Tel. +44(0)20-8208 6205 (sales office) Fax +44(0)20-8208 6260 Email: cctvsales@jvcpro.co.uk Web: www.jvcpro.co.uk JVC Professional Europe Ltd is a wholly owned subsidiary of Victor Company of Japan, one of the world’s leading manufacturers and suppliers of a wide range of sophisticated high quality professional broadcast, recording, playback and presentation equipment, along with computer imaging, internet communications, data storage solutions and CCTV. The Mocam Apache Redeployable CCTV System (RCCTV) incorporates the very latest cellular and wireless technology to provide cost effective, quick installation and redeployment of external CCTV. The Apache uses Wi Fi or 3G(HSDPA/ HSUPA) mobile networks communication technology. Mocam also have a range of redeployable mobile equipment for transportation and fixed asset surveillance incorporating wireless networks. OpenView Tel. 0845-071 9110 Fax 0845-071 9111 Email: sales@openviewgroup.com Web: www. openviewgroup.com Lambert & Associates Tel. +44 (0)1276 38709 Fax +44 (0) 870 762 3119 Email: cctv@lambert-associates.co.uk Web: www.lambert-associates.co.uk Providing versatile and impartial technical and commercial expertise for CCTV and security facilities. As dyed-in-the-wool ‘techies’ we specialize in seeing through the industry’s smoke & mirrors on your behalf. Designs, specifications, project management, testing, commissioning, faults, expert reports and training. We’re ‘geeks’ who speak your language too. Operating throughout mainland UK, OpenView Group is a leading system Integrator of convergent technology solutions. We specialise in designing, installing and maintaining CCTV and integrated command and control centres. CONVERGENT TECHNOLOGY SOLUTIONS Mayflex Tel. 0800-881 5199 Panasonic System Solutions Europe Web: www.pss.panasonic.eu Email: system.solutions@eu.panasonic.com Fax +44(0)121-326 1537 Web: www.mayflex.com Email: securitysales@mayflex.com Mayflex supports and services markets for IP communication solutions, covering cabling infrastructure, networking and physical security products. Partnering only with those that add real value and bring something new and innovative to product use or functionality, the company prides itself on service excellence and provides flexible ordering and tracking facilities, a dedicated demonstration suite and knowledgeable sales, projects and technical support teams. Panasonic manufactures a wide range of CCTV products including static and dome cameras, digital recording and matrix systems, iris recognition access control cameras as well as a vast array of IP network equipment. The range extends to provide a full system or solution, with pre and post-sales support starting from the initial specification all the way through to commissioning and maintaining the system. Make sure they can find you Raytec Tel. +44(0)1670-520055 Fax +44 (0)1670-819760 Email: sales@rayteccctv.com www.rayteccctv.com The CCTV Image directory is: the essential reference guide • outstanding value for money • a key tool for end-users, purchasers and consultants • just £425+VAT for a full year RAYTEC are leaders in CCTV lighting technologies and provide a complete range of Infra-Red and Hybrid-Illuminators for CCTV professionals. Technologies include RAYMAX Infra-Red and RAYLUX White-Light LED products plus specialist lighting products including Voyager 2 advanced number plate capture cameras. * Offer open exclusively to CCTV User Group member companies Issue sponsor Autumn 2010 47 Directory | CCTVImage BT Redcare Tel. +44(0)800-673221 Web: www.redcare.bt.com Email: redcare@bt.com Remploy Tel. +44(0)845-1460502 Web: www.remploycctv.co.uk Email: cctvsales@remploy.co.uk We are a leading global supplier of a range of high quality end to end solutions – delivering CCTV transmission, video storage, cameras, telemetry, network, access control, fire and intruder alarm monitoring and other bespoke applications. Remploy offers a complete package of CCTV Control Room management and staff solutions. Remploy’s emphasis is on quality and customer satisfaction whilst helping clients to achieve Corporate Social Responsibility objectives. Remploy has managed CCTV control rooms across the UK for over 15 years. Services include Interim Operator Contracts, CCTV Control Room Management and Staffing, and Operator Training. Samsung Techwin Tel. +44(0)1932-455308 Email: STEsecurity@samsung.com Redvers Hocken Associates Tel. +44(0)121-777 2474 Web www.rha-security.com Email email@rha-security.com At Samsung we believe we can save you money and at the same time offer you better quality than your existing supplier with our range of professional security products. What’s more, all of our products are backed by a fully comprehensive three-year warranty and a support network that is there when you need it for complete peace of mind. These are just a few of our benefits, why not call us to find out the rest? Consultants for Security and Electronic Systems. Totally independent of all product suppliers and installers. Feasibility Studies, Audits, Surveys, Designs, Project Management and Commissioning, CCTV, Communications, Alarms, Control Room Design, Security Evaluation. Stryker Communications Ltd Tel. 08707-705811 Email : info@stryker.uk.com Web : www.stryker.uk.com Stryker design and supply wireless solutions and specialised equipment for security and surveillance operations. IRIS (Intelligent Remote Information System) is a range of purpose-designed wireless surveillance equipment configurable to operate on analogue, COFDM digital, WiFi, wireless IP and 3G/GPRS wireless communications. The range includes solutions for infrastructure-based, redeployable and unattended CCTV surveillance operations. OFFICIAL PUBLICATION OF THE C CTV USER GROUP Products & Services Directory ATTENTION CCTV USER GROUP MEMBER COMPANIES (members only) You can upgrade your entry in the Directory of Member Companies for as little as £425 + VAT. That covers six issues and includes your telephone, fax, website and e-mail address plus 25 words of text. Synectics Security Networks Tel. +44(0)114-255 2509 Email: sales@synx.com Web: www.synx.com Synectics is one of the leading manufacturers of analogue & digital CCTV control, network integration, and digital recording solutions. The product range includes: Award-winning SynergyPro control software, Virtual Matrix System, e100/e100i H.264 video encoders with optional video analytics, d100 decoder, eDVR and mobile recording systems, EX250 matrices, and ‘PRIVacy’ scene masking. Contact us for further information: Call Jack Lunn – Tel. 01543-250456 or e-mail Jack.Lunn@securitymediapublishing.com Yes, please include us in the directory (6 issues) at a cost of £425 + VAT. Company Telephone Fax E-mail Web Tecton Ltd Tel. +44 2380 695858 Fax +44 2380 695702 Web: www.tecton.co.uk Email: saleslocalweb@tecton.co.uk ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Tecton are British manufactures and designers of CCTV equipment, established for 21 years. Our video multiplexers are in the majority of town centres. Our new Digital Video recorders record video in a straightforward and reliable way. Image quality is better than SVHS. Systems are built up using one unit, or a thousand. Thinking Space Systems Tel: +44 (0)1794 516633 Email: info@thinking-space.com Web: www.thinking-space.com 25 words text: _______________________________________________________________________ _______________________________________________________________________ Thinking Space manufactures high-quality, bespoke, technical furniture for control room environments. Specialising in modernising control room spaces, Thinking Space offers full fit out works for refurbishments, relocations and new builds, complete with project management. All on site design consultancy and proposal drawings are available free of charge. _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Autumn 2010 48 Issue sponsor CCTVImage | Directory Index of member companies TVS CCTV Ltd Tel. +44 (0) 870-919 4880 Email: sales@tvs-cctv.com Web: www.tvs-cctv.com w w w. t v s - c c t v. c o m TVS CCTV Ltd specialise in the manufacture & serial numbering of specialist CCTV CDR/DVD discs & video tapes, suitable for evidence capture & evidence presentation to the relevant authorities from digital CCTV systems. TVS also supply a range of associated CCTV products suitable for all CCTV systems. 16th YEAR IN CCTV DATA COMPLIANCE AUTOMATED SURVEILLANCE & RECOGNITION ANPR International +44(0)8706-206206 Clearview Communications Ltd +44(0)1245-214104 Computer Recognition Systems +44(0)118-979 2077 Tyco Fire & Integrated Solutions (UK) Limited Tyco Integrated Systems Tel. +44(0)1954-784000 Fax +44(0)1954-784010 Email: info.tisuk@tycoint.com www.tycois.co.uk Tyco Integrated Systems is a leading integrator in digital & analogue CCTV surveillance systems for motorways, tunnels, UTC and city centres. We specialise in control systems, UTMC, wireless CCTV, (including 3G/GSM rapid deployment units), bus lane enforcement, road user charging, incident detection and ANPR technologies. CCTV - GENERAL Chroma Vision Ltd www.chroma-vision.co.uk Wavestore Ltd Tel. +44 (0)208-756 5480 Email: info@wavestore.com Web: www.wavestore.com Wireless CCTV Ltd is an international, market-leading innovator in overt, covert and body-worn mobile surveillance solutions, and has been presented with a Queen’s Award for Enterprise: Innovation 2009. The company’s client base incorporates 350 UK Local Authorities, over 35 UK Police forces, the Highways Agency and leading construction industry companies. WEC Tel. +44(0)1254-700200 Fax +44(0)1254-873637 Email: all@wec.uk.net • Web: www.wec.uk.net WEC Camera Mounting Solutions are experts in the design, production and manufacture of CCTV mounting structures: towers, columns, poles, cabinets, brackets and accessories. We offer a bespoke service to help customers overcome difficult mounting situations. Coupled with a highly skilled engineering background and using the latest in fabrication and assembly technology, we’re the number one, unrivalled market leader in the CCTV camera systems industry. Winsted Ltd Tel. +44(0)1905-770276 Fax +44(0)1905-779791 Email: info@winsted.com Web: www.winsted.com Control room and IP furniture specialist Winsted offers a comprehensive and cost-effective range of consoles, equipment racks, monitor walls and tape storage solutions, with a free 10-year guarantee. Modular consoles allow easy changes and expansion; design services include computerised drawings, colour renderings and 3-dimensional ‘walk through’ animations. +44(0)8706-206206 Mocam Ltd 0800-955 7100 Stryker Communications Ltd www.stryker.uk.com www.essa.co.uk Genetec www.genetec.com Meyertech Ltd www.meyertech.co.uk Synectic Systems Group CCTV LENSES CBC EUROPE Ltd Intrepid Security Solutions Ltd www.dallmeierelectronic.com www.mayflex.com 2020 Vision Systems Ltd www.2020cctv.com AMG Systems Ltd www.amgsystems.co.uk Axis Communications (UK) Limited www.axis.com CCTV Services Ltd www.cctvservicesltd.com Controlware Communications www.controlware.com Croma Shawley www.shawley.com Data-Storage/Fortuna Power Systems Ltd www.data-storage.co.uk David Williamson Training & Consultancy Services 02891-275930 Ecl-ips www.ecl-ips.com Eclipse Research Ltd 020-7704-2889 Emerson Management Services Ltd www.emerson.co.uk Envisage Technology Limited www.envisagetechnology. com Ernitec UK www.ernitec.com IVS CCTV www.ivscctv.co.uk Metham Aviation Design (MAD) www.madcctv.com Perpetuity Research and Consultancy International www.perpetuitygroup.com Teleste UK Ltd www.teleste.com Tellemachus Ltd www.tellemachus.co.uk Verint Video Solutions Ltd www.verint.com Essa Technology Dallmeier Electronic UK CCTV CAMERAS Bosch Security Systems www.cbcuk.com Mayflex +44(0)118-979 2077 CBC EUROPE Ltd www.wcctv.com Fluidmesh Networks www.fluidmesh.com High Mast Video www.highmastvideo.com MEL Secure Systems www.melsecuresystems. com Mobile CCTV Ltd www.silvercontrol.com Genetec www.intrepidsecurity.com CCTV CONTROL SOFTWARE Computer Recognition Systems www.synx.com Bold Communications Ltd www. boldcommunications.co.uk CNL (Computer Network Ltd) www.cnluk.com Controlware Communications www.controlware.com i-Comply www.i-comply.co.uk Scyron Ltd www.scyron.co.uk Traffic Support Ltd www.trafficsupport.co.uk Visimetrics www.visimetrics.com Wireless CCTV (WCCTV) www.bosch.co.uk www.genetec.com Wireless CCTV Tel. +44 (0)1706 631166 Fax +44 (0)1706 631122 Email: sales@wcctv.com Web: www.wcctv.co.uk CCTV - MOBILE ANPR International DSSL Group www.cvssltd.co.uk Wavestore is a UK company and expert designer and manufacturer of Linux based audio and video recording solutions, which are scalable, upgradeable and easy to use. The Open Platform, hybrid design enables combinations of analogue, IP and megapixel cameras to be recorded and monitored concurrently. Issue sponsor www.tycotraffic.com Appian Technology Ltd +44 (0) 1628 554 750 CitySync Ltd +44(0)1707-275169 Ipsotek Ltd 020-8971 8300 Mobile CCTV Ltd www.silvercontrol.com Scyron Ltd www.scyron.co.uk CCTV - GENERAL Videotec UK www.videotec.com Wavesight www.wavesight.com JVC Professional Europe Ltd www.jvcproeurope.com Panasonic UK Ltd www.panasonic.co.uk/cctv Conway Security Products www.conway-cctv.co.uk Ecl-ips www.ecl-ips.com Forward Vision CCTV www.fvcctv.co.uk Mark Mercer Electronics +44(0)1422-832636 Pelco UK www.pelco.com CCTV CONTROL HARDWARE Bosch Security Systems www.bosch.co.uk COE Ltd www.coe.co.uk Gresham Wood Technical Furniture & Design Ltd www.greshamwood.com Intech Furniture www.intechfurniture.com Meyertech Ltd www.meyertech.co.uk Thinking Space Systems Ltd www.thinking-space.com Winsted www.winsted.com Conway Security Products www.conway-cctv.co.uk Metham Aviation Design (MAD) www.madcctv.com Telindus Ltd www.telindus.co.uk Videotec UK www.videotec.com www.cbcuk.com Pentax www.pentax.co.uk CCTV SYSTEMS - SUPPLY, INSTALL, MAINTAIN Chris Lewis Fire & Security www.chrislewisfs.co.uk Chroma Vision Ltd www.chroma-vision.co.uk Clearview Communications Ltd +44(0)1245-214104 DSSL Group www.cvssltd.co.uk Guide Security Services (GSS) www.guidesecurity.co.uk Intrepid Security Solutions Ltd www.intrepidsecurity.com OpenView Group 0845-071 9110 Tyco Fire & Integrated Solutions (UK) Limited www.tycotraffic.com Access Communication Services Ltd +44(0)1474-834834 Atec Security www.atec-security.co.uk Cartel Security Systems Plc www.openviewgroup.com CCTV Services Ltd www.cctvservicesltd.com CDS Systems Ltd www.cdssystems.co.uk Central Security Systems Ltd www. centralsecuritysystems. co.uk Ecl-ips www.ecl-ips.com IC2 CCTV & Security Specialists UK Ltd www.ic2cctv.com Cont’d next page COMPANIES HIGHLIGHTED IN RED ARE FEATURED ON PREVIOUS PAGES Autumn 2010 49 | CCTVImage Directory Directory of member companies CCTV SYSTEMS - SUPPLY, INSTALL, MAINTAIN COMPLETE SOLUTIONS IQ Security Ltd www.iqsecurity.co.uk Link CCTV Systems www.linkcctv.co.uk Onwatch Plc www.onwatch.com Quadrant Security Group www.qsg.co.uk SWORD Services Ltd www.swordservices.com Technology Solutions www.tecsolutions.co.uk Tellemachus Ltd www.tellemachus.co.uk Touchstone Electronics Ltd www.t-e-l.co.uk www.tvs-cctv.com 2020 Vision Systems Ltd www.2020cctv.com Active CCTV & Security Ltd www.cctvactive.co.uk Bold Communications Ltd www. boldcommunications. co.uk CCTV Services Ltd www.cctvservicesltd.com CNL (Computer Network Ltd) www.cnluk.com GE Security UK Ltd +44(0)8707-773048 GE-Interlogix UK Ltd www.geindustrial.com IQ Security Ltd www.iqsecurity.co.uk CCTV TRAINING CCTV Training.Com www.cctvtraining.com Chris Lewis Fire & Security www.chrislewisfs.co.uk DataCom Interactive Ltd www.datacominteractive. co.uk Lambert & Associates www.lambert-associates. co.uk Remploy Limited www.remploy.co.uk David Williamson Training & Consultancy Services 02891-275930 Optimum Security Services Ltd www.optimum.me.uk Perpetuity Research and Consultancy International www.perpetuitygroup.com Tavcom Training www.tavcom.com COMMUNICATIONS & HELP POINTS Complus Teltronic www.complusteltronic. co.uk Ogier Electronics Ltd www.ogierelectronics. com Transend (UK) Ltd www.transenduk.com COMPLETE SOLUTIONS ANPR International +44(0)8706-206206 Chris Lewis Fire & Security www.chrislewisfs.co.uk Cognetix Ltd www.cognetix.co.uk Computer Recognition Systems +44(0)118-979 2077 Guide Security Services (GSS) www.guidesecurity.co.uk Lambert & Associates www.lambert-associates. co.uk OpenView Group 0845-071 9110 Panasonic UK Ltd www.panasonic.co.uk/cctv TVS CCTV Ltd CONFERENCES Global MSC Security www.globalmsc.net CONSULTANTS Cognetix Ltd www.cognetix.co.uk Global MSC Security www.globalmsc.net Instrom Security Consultants www.instrom.com Lambert & Associates www.lambert-associates. co.uk MFD International www.mfdinternational. co.uk Redvers Hocken Associates www.rha-security.com Advanced Security Partners Ltd www.asp-limited.com Association of Security Consultants securityconsultants. org.uk Atkins Telecoms www.atkinsglobal.com CCD Design & Ergonomics Ltd www.ccd.org.uk Cogent Security Solutions Ltd +44(0)1527-595516 Comfort Zone www.comfortzone-cctv. co.uk Control Risks Group www.control-risks.com David Williamson Training & Consultancy Services 02891-275930 Davington Centre for Community www.communitysolutions.co.uk DFT Associates 0208 304 6650 Dimension Productions Ltd www.dimensionproductions.co.uk Eclipse Research Ltd 020-7704-2889 Independent Communication Solutions www.icsfibreoptics.com CONSULTANTS Jadestream Consulting www.jadestream.co.uk JMT Systems www.jmtsystems.com Martin Cole Consultancy Services 07974 570 313 Morse Security Consultants +44(0)1283-537131 NSG Security Consultants www.nsgsecurity.co.uk Optimum Security Services Ltd www.optimum.me.uk P.C.D Consulting Limited 07809 613 887 Perpetuity Research and Consultancy International www.perpetuitygroup.com SGW Security Consultants www.sgw-securityconsulting.co.uk The Lyndhurst Consultancy www.cctvwithtlc.co.uk Tricker Consultants Ltd 01189 694 441 CONTRACT STAFF Broadland Guarding Services Ltd www.broadlandguards. com Remploy Limited www.remploy.co.uk Charter Security plc www.charter-security. co.uk Chubb Security +44(0)1933-671000 Legion Group Plc www.legiongroup.co.uk Profile Security Services www.profilesecurity.co.uk The Corps Monitoring Centre www.the-corps.co.uk CONTROL ROOM MANAGEMENT SYSTEMS Bold Communications Ltd www. boldcommunications. co.uk CCD Design & Ergonomics Ltd www.ccd.org.uk CNL (Computer Network Ltd) www.cnluk.com Complus Teltronic www.complusteltronic. co.uk Electrosonic UK +44(0)1322-222211 i-Comply www.i-comply.co.uk DIGITAL & NETWORK VIDEO RECORDING 802 Global www.802global.com Bosch Security Systems www.bosch.co.uk BT Redcare vision www.bt.com CBC EUROPE Ltd www.cbcuk.com COE Ltd www.coe.co.uk Dallmeier Electronic UK www.dallmeierelectronic.com Dedicated Micros www.dedicatedmicros. com JVC Professional Europe Ltd www.jvcproeurope.com Mayflex www.mayflex.com Panasonic UK Ltd www.panasonic.co.uk/cctv Synectic Systems Group www.synx.com CONTROL ROOM FURNITURE Gresham Wood Technical Furniture & Design Ltd Tecton Intech Furniture www.tycotraffic.com www.greshamwood.com www.intechfurniture.com Thinking Space Systems Ltd www.thinking-space.com Winsted www.winsted.com CCD Design & Ergonomics Ltd www.ccd.org.uk CONTROL ROOM MANAGEMENT SYSTEMS Essa Technology www.essa.co.uk Meyertech Ltd www.meyertech.co.uk OpenView Group 0845-071 9110 TVS CCTV Ltd www.tvs-cctv.com Wavestore Ltd www.tecton.co.uk TVS CCTV Ltd www.tvs-cctv.com Tyco Fire & Integrated Solutions (UK) Limited Wavestore Ltd +44(0)20-8756 5480 ADPRO (Vision Systems) www.vesda.com IC2 CCTV & Security Specialists UK Ltd www.ic2cctv.com Pelco UK www.pelco.com SANYO Europe Ltd +44(0)1923-477222 SigmaFAST www.sigmagroup.org SWORD Services Ltd www.swordservices.com TAC UK Limited www.uk.tac.com Vigilant Technology UK Ltd www.vglnt.co.uk Visimetrics www.visimetrics.com DISPLAY HARDWARE & SYSTEMS Barco Ltd www.barco.com JVC Professional Europe Ltd www.jvcproeurope.com Winsted www.winsted.com Electrosonic UK +44(0)1322-222211 DISTRIBUTORS Transend (UK) Ltd www.transenduk.com IMAGE ANALYSIS Intrepid Security Solutions Ltd www.intrepidsecurity.com Dectel Security Ltd www.dectel.co.uk LIGHTING & IR ILLUMINATION Raytec Ltd www.rayteccctv.com David Webster Limited www.dwlimited.co.uk Derwent Systems +44(0)1670-730187 POLES & CAMERA SUPPORTS Altron Communications +44(0)1269-831431 High Mast Video www.highmastvideo.com WEC Camera Mounting Solutions www.wec.uk.net REDEPLOYABLE CAMERAS 802 Global www.802global.com Clearview Communications Ltd +44(0)1245-214104 DSSL Group www.cvssltd.co.uk Genetec www.genetec.com Mocam Ltd 0800-955 7100 Stryker Communications Ltd www.stryker.uk.com Wireless CCTV (WCCTV) Intech Furniture www.wcctv.com CitySync Ltd +44(0)1707-275169 i-Comply www.i-comply.co.uk Mobile CCTV Ltd www.silvercontrol.com Persides Ltd www.persides.com Synectic Systems Group REGULATORY COMPLIANCE Thinking Space Systems Ltd VIDEO TRANSMISSION 802 Global MANUFACTURERS Gresham Wood Technical Furniture & Design Ltd www.greshamwood.com www.intechfurniture.com www.synx.com www.thinking-space.com Conway Security Products www.conway-cctv.co.uk Derwent Systems +44(0)1670-730187 Dimension Productions Ltd www.dimensionproductions.co.uk Mark Mercer Electronics +44(0)1422-832636 Metham Aviation Design (MAD) www.madcctv.com Optex (Europe) Ltd www.optex-europe.com Vicon Industries www.vicon-cctv.com Visimetrics www.visimetrics.com MONITORING SERVICES Guide Security Services (GSS) www.guidesecurity.co.uk Charter Security plc www.charter-security. co.uk Sefton Security Services +44(0)1519-344747 The Corps Monitoring Centre www.the-corps.co.uk www.802global.com BT Redcare vision www.bt.com COE Ltd www.coe.co.uk Dallmeier Electronic UK www.dallmeierelectronic.com Mayflex www.mayflex.com Mocam Ltd 0800-955 7100 Stryker Communications Ltd www.stryker.uk.com Wavestore Ltd +44(0)20-8756 5480 Wireless CCTV (WCCTV) www.wcctv.com BEWnet Communications Ltd +44(0)1293-873235 Croma Shawley www.shawley.com Electrosonic UK +44(0)1322-222211 MLL Telecom Ltd www.mlltelecom.com Teleste UK Ltd www.teleste.com Transend (UK) Ltd www.transenduk.com Wireless Innovation Jeff Martin +44(0)20-8756 5480 Samsung Techwin www.samsung.com COMPANIES HIGHLIGHTED IN RED ARE FEATURED ON PREVIOUS PAGES Autumn 2010 50 Issue sponsor Combat Crime with Mitsubishi Electric Mitsubishi Electric, a world leader in the innovative design and manufacture of high quality security products, has developed a complete range of technologically advanced IP solutions that complement our existing security offerings. Built to the highest standard our IP cameras feature full frame rates of up to 25fps, are MPEG-4 compatible and come equipped with the latest video analytics enabling motion based video recording. The further enhanced video analytics package, available as an optional upgrade, benefits from people counting functionality and has been designed to detect and alert users of suspicious behaviour, providing reliable 24/7 CCTV surveillance. Easy to install, set up and maintain, our IP cameras are all network ready and supported by our fully functional NVR’s, encoders and the newly developed Nethunter IP software management system that can operate both analogue and digital systems seamlessly. IP Solutions MPEG-4 DVR mitsubishielectric.co.uk/vis Mitsubishi’s range of sophisticated MPEG-4 and JPEG 2000 digital security recorders feature built in motion detection, triplex operation, remote and networking functions, whilst our versatile selection of LCD and DLP™ display walls provide crystal clear images. If you are an installer looking for a high quality and reliable security solution look no further than Mitsubishi Electric! Did you know we offer all of our valued installers a range of benefits from accreditations to training and marketing support? To find out more contact Mitsubishi today on 01707 278684! JPEG 2000 DVR 32" - 65" LCD Display | t: +44 (0) 1707 278684 | f: +44 (0) 1707 278541 | e: security.info@meuk.mee.com Complete pro-active security overview Central Monitoring Station Software VideoCentral Platinum ADPRO Videowall ADPRO Advantage Partner Programme Transmission and Recording Solutions ADPRO V3100 Hybrid Intrusion Detection Solutions ADPRO Presidium ADPRO Presidium Mini Video Analytics See the big security picture ADPRO PRO Series PIR