Satisfying Experience
Transcription
Satisfying Experience
TM Helping You Provide a TM Satisfying Experience for Everyone. TM TM The Brands That Say “We Care” More than ever, hospitals realize that the quality of food they serve patients, guests and staff plays a key role in the perception of their facility. Kellogg’s® trusted brands on patient trays and in cafés send a clear message that you care about the eating experience for everyone—in every area of your facility. That’s a prescription for success! Table of Contents Your Goals are Our Priority Pg 1 Cereal is #1 at Breakfast Pg 2 Veggie Foods Make Their Tray Pg 3 Wholesome Snacks They Love Pg 4 Create Retail Opportunities Pg 5-6 Get the Tools That Help You Succeed Pg 7 Your Goals are Our Priority At Kellogg, we’ve made it our business to understand yours. We know how important it is to you to keep patients, staff and guests satisfied with the food offered in your facility. Kellogg provides the brands people know and love to help deliver positive dining experiences—a key factor in achieving a successful overall operation. Recent studies show: • In-room meals clearly impact patient satisfaction beyond the immediate stay. They also extend to overall perception of hospital quality.1 • Nearly 80% of patients indicated that the food brands served were important to their satisfaction with their hospital stay.2 Operators know, good, high quality food, combined with the comfort brands from home are a part of the patient healing process and part of keeping staff nourished to do their best job. TM 1&2 Datassentials, Consumer Omnibus Study, 9/2013 1 Cereal is #1 at Breakfast 3 At home or away, cereal is the top way people start their day. The cereal you serve has an impact on how patients view your operation. A favorite cereal brand on your patient’s tray is one of the ways to convey the comfort foods of home. • Nearly 50% agree that generic food brands have the opposite effect on their satisfaction: 40% said generic food would cause them to consider a different hospital in the future.4 • Cereal is also the #1 non-dairy food/beverage category where brands are important to overall patient satisfaction.4 • Kellogg is the #1 cereal manufacturer 3 with 7 of the top 10 cereals purchased in the hospital category; Kellogg’s Corn Flakes® and Rice Krispies® rank #2 & #3.5 TM Single Serve Bowl and Individual Box are the ideal size serving portion for patient feeding. Individual Box: Single Serve Bowl: Case Code Product Description Pack Size Case Code 38000-00596 Kellogg’s ® Rice Krispies ® 96 ct. 0.625 oz. 38000-00196 Kellogg’s Corn Flakes ® 96 ct. 38000-00896 Kellogg’s Raisin Bran ® 38000-01596 Product Description Pack Size 38000-21933 Kellogg’s ® Rice Krispies ® 70 ct. 0.88 oz. 0.75 oz. 38000-21928 Kellogg’s Corn Flakes ® 70 ct. 0.81 oz. 96 ct. 1.25 oz. 38000-21942 Kellogg’s Raisin Bran ® 70 ct. 1.52 oz. Kellogg’s Frosted Flakes ® 96 ct. 1 oz. 38000-21962 Kellogg’s Frosted Flakes ® 70 ct. 1.2 oz. 38000-01696 Kellogg’s Special K 96 ct. 0.625 oz. 38000-21968 Kellogg’s Special K 70 ct. 0.81 oz. 38000-04996 Kellogg’s Frosted Mini-Wheats Bite Size 96 ct. 1 oz. 38000-21992 Kellogg’s Frosted Mini-Wheats Bite Size 70 ct. 1.31 oz. 72 ct. Assorted ® ® ® ® Kellogg’s ® Cereal Assortment Pack – Family 38000-07338 Kellogg’s Corn Flakes (16), Froot Loops (16), Kellogg’s Frosted Flakes (16), Frosted Mini-Wheats Bite Size (16), Kellogg’s Raisin Bran (16), Rice Krispies (16) ® ® ® ® ® ® ® ® ® Kellogg’s Cereal Assortment Pack – Wellness ® 96 ct. Assorted ® 38000-38118 Kellogg’s Low Fat Granola with Raisins (12), Smart Start Antioxidants (12), Special K Red Berries (12), Special K Fruit & Yogurt (10), Frosted Mini-Wheats Bite Size (8), Kashi GOLEAN Crunch! (6) ® ® ® ® ® ® ® * For a full list of products, refer to the Recommended Product List. 3 4 5 NPD Eating Patterns in America 2012 Datassentials, consumer omnibus study, 9/2013 Product Evaluations, Q3 Tracker Penetration Report-12 months ending 3/2013 ( product evaluation) 2 Veggie Foods Make Their Tray Goodness you can see. Greatness you can taste. The focus on better nutrition is shaping consumers’ dining out decisions. Choosing veggie foods more often is a growing trend, evolving beyond a meat replacement into a desired and preferred food.6 Our veggie products deliver on nutrition, taste and variety— because they’re made from familiar, wholesome ingredients consumers know and believe nourishes their desire to eat better. • More than 100 Million Americans eat veggie foods occasionally,7 and more than 9 million adults (18 years and older) are full time vegetarians. • The amount of meat per meal served in hospitals has decreased by 10% since 2010 and has been replaced with vegetarian foods.8 Case Code 28989-97765 (Patient Feeding & Retail) or 28989-31651 (Retail) 84059-00006 Product Description Pack MorningStar Farms ® Spicy Black Bean Burger 48 ct. or MorningStar Farms ® Chipotle Black Bean Burger (Retail) 48 ct. Gardenburger ® Original 48 ct. Size 3.3 oz. 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Des Dessert ser ® ® 3.5 oz. t ® ® 1.34 Veg Mo with Scr gie Breakfa rningStar MorningS tarSau st amb Farms ® Farms ® Veggie Breakfas led sage Eggs t Sausage Pat with Scrambled andPatties Fruit Medties Eggs wi andVeFruit gg ® Mo ley MorningStarthFarms Scra ieMedley Br mbledeakfa rningSt Veggie Breakfast Sausage Patties st Eggs Saus ar Farm with Scrambled Eggs and Fruit Medley and age Pa s ® Fruit tti Medlees y 3 Wholesome Snacks They Love Kellogg’s snacks are the quick satisfying solution. ® Satisfy and energize with bars, cookies and crackers for in-between snacking and desserts on the menu. These top performers are sure to please. • Kellogg is the #1 cracker manufacturer in foodservice and in hospitals.8 • Austin® Sandwich Cookies and Animal Crackers, Keebler ® Vanilla Wafers, and Famous Amos® are among the top 10 cookie brands in foodservice.9 • Keebler ® Sandies® are the 9th largest cookie brand in retail with sales over 3.5 times that of the nearest competitor.10 Case Code Product Description Pack Size Case Code 38000-35945 Nutri-Grain ® Cereal Bar Strawberry 48 ct. 1.3 oz. 38000-35645 Nutri-Grain Cereal Bar Apple Cinnamon 48 ct. 38000-35745 Nutri-Grain Cereal Bar Blueberry 76677-98016 Product Description Pack Size 79783-48043 Austin ® Cheese on Cheese Sandwich Crackers 192 ct. 0.93 oz. 1.3 oz. 30100-38406 Keebler Honey Grahams 200 2 ct. 48 ct. 1.3 oz. 30100-91819 Keebler Honey Grahams with Fiber 150 3 ct. Famous Amos ® Cookies Chocolate Chip 60 ct. 2 oz. 30100-30074 Keebler ® Original Grahams 200 2 ct. 79783-48786 Austin ® Zoo Animal Crackers 100 ct. 1 oz. 30100-01008 Zesta ® Saltines 500 2 ct. 30100-23357 Murray Sugar Free Cookies Variety 120 ct. 30100-01396 Zesta ® Unsalted Top Saltines 300 2 ct. 30100-37739 Keebler Toasteds (Wheat, Sesame, Buttercrisps), Club Town House , Keebler Wheat 25 ct. Sleeves 30100-73969 ® ® ® Shortbread, Chocolate Chip, Lemon Crème Sandwich Keebler ® Sandies ® Mini Shortbread Cookies 100 ct. Assorted 1 oz. ® ® Keebler ® Cracker Medley ® ® ® ® ® * For a full list of products, refer to the Recommended Product List. FPO 8 9 Product Evaluations Market Share Tracker, 12 months ending 10/2013 2012 Healthier Hospitals Initiative Milestone Report Nielsen, xAOC, 52 weeks ending 7/7/12 10 4 Create Opportunities to Drive Sales and Revenue Whether it’s patient, staff or guest feeding, Kellogg has the leading brands and strategic support to help you generate sales wherever people eat in your facility. These products are ideal for your retail operation. Salty Snacks Cereal-in-a-Cup Kellogg’s ® has 7 of the top 10 single serve cereal SKUs purchased in hospitals.11 Cereal-in-a Cup is ideal for consumers seeking great taste and value on the go: adult portions, in a portable, self-contained package. Just add milk and go. ™ Kellogg’s ® versatile salty snack portfolio makes us the World’s #2 Snack Food Company.14 From Pringles ® and Cheez-It ® to Special K ® and Kashi ®, we have the brands that meet every lifestyle need and taste preference. ™ Beverages Sweet and Wholesome Snacks ™ Our wide range of sweet and wholesome products satisfies a broad spectrum of tastes at breakfast and beyond. Stock at least six of our core Kellogg’s ® brands and reach 93% of consumers! 12 U.S. Drinkable Nutrition is already a $1.6 billion 15 category and growing— and offers especially high potential for hospital foodservice. Offer them all: Kellogg’s To Go™ Breakfast Shakes, Kellogg’s™ Special K ™ Protein Shakes, Kellogg’s™ Special K ™ Protein Café-Inspired Shakes. ™ Protein and Energy Snacks Granola Parfaits ™ Bulk up sales and satisfaction with parfaits made from Kellogg’s ® Low Fat Granola. Layer over yogurt and top with fruit for a nutritious, delicious parfait that’s easy to prepare— and satisfies all day. Bear Naked ® and Kashi ® granola also make great parfaits. ™ Hot Breakfast Veggie Gardenburger ® and MorningStar Farms ® are the two fastest growing veggie brands in foodservice.13 They offer you the broadest portfolio in the category, and unlimited opportunities for sales. 11 12 13 14 Hospital purchase results, 52 weeks ending 12/2012 Kellogg Sales Data, 2013 15 2009 Datassential Non-Commercial Snack TURF Study Nielsen XAOC, 52 weeks ending 3/23/13 Product Evaluation Market Share Tracker, 12 months ending 6/13 Offer consumers leading active lifestyles wholesome choices that help them make the most of every day. Offer Kellogg’s™ Special K ™ Protein Meal Bars, Bear Naked ® Real Nut Energy Bars, and Kellogg’s® Special K Nourish™ Bars. ™ Consumers looking for convenient and portable hot breakfast foods to help them keep up with their busy lives. Kellogg offers hot breakfast options that meet these needs and from two of our powerhouse brands, Special K ® and Eggo®. 5 Position Kellogg’s brands for faster turns and greater profits in your café. ® Use the diagram below to find out how to strategically place product in locations that follow consumers’ logical path to purchase. The right products in the right location can attract customers and create sales. These products are ideal for your retail operation. BEVERAGES/ COFFEE A B G Healthcare Café Floor Plan E C F D A Sweet & Hot Breakfast Offer great impulse items that consumers can grab & go! E Parfaits Our all-day beverages and hot, wholesome Special K® Flatbread Sandwiches are quick, satisfying solutions for busy schedules. Add appeal to your parfait bar with bulk cereal and granola. ™ C Veggie B Beverages / Wholesome Snacks F Protein & Energy Appeal to taste seekers with the versatility of our veggie products. At checkout, offer a wide variety of delicious energy-boosting bars. C Salty Snacks D Floor and counter racks allow for versatile placement & temptation purchases. G Cereal Position this floor Cereal-in-a-Cup tree where milk is sold to capitalize on breakfast sales. For more insight on retailing best practices, reference the Set to Sell ™ program or visit KelloggsFoodAwayFromHome.com 6 Get the Tools That Help You Succeed! Join GROW GREATNESS ™ Register today for Grow Greatness™ at www.kelloggsfoodawayfromhome.com for exclusive member-only tools, leading edge support, strategies, promotions, patient feeding insights and more. It’s all created to help you elevate satisfaction everywhere food is served. Product Recommendations and Information Traffic-Building Promotions Segment Guides Versatile Recipes Valuable Rebates 7 For more information, visit www.kelloggsfoodawayfromhome.com, contact your sales representative or call 877-511-5777. ®, TM, © 2014 Kellogg NA Co. ®, TM, © 2014 Kashi Co. ®, TM, © 2014 AQFTM, Inc. ®, TM, © 2014 Pringles LLC ®, TM, © 2014 Famous Amos Chocolate Chip Cookies Co., L.L.C. Ambrosia and the Ambrosia logo are trademarks of Archer Daniels Midland Company