Testimonials
Transcription
Testimonials
Page 1 of 35 "You took me by the hand and guided me through the whole process." November 1, 2009 Coldwell Banker 736 Valley Rd., Montclair, NJ 07043 Re: 26 Spruce Ct., Clifton, NJ Dear Lenny, 3;..I want to thank you for all you´ve done for me, selling m condo and thereby getting me into my present condo. At a time when the market was and still is horrible, and buyers were hard to come by, you managed to find some. Not only that, you negotiated an offer that allowed me to buy my new apartment without any money out of pocket: and for me, a retired woman living on fixed income, that as paramount. You took me by the hand and guided me through the whole process, which I appreciate very much. You made selling my unit very easy and not the headache I imagined it to be. Thank you, Lenny for everything you have done for me. I will only be too happy to refer friends to you who might need your help. Sincerly, Helga S. Former Resident of Evergreen Condos Clifton New Jersey "Lenny did an excellent job of marketing the home, strategizing to meet the..." October 21, 2009 Coldwell Banker 736 Valley Rd., Montclair, NJ 07043 Attn: Ann Moore, Vice President Re: 125 Montgomery St, Bloomfield, NJ Dear Ms Moore, I am writing to you, albeit way after the fact (my apologies), to highlight the excellent work of Leonard Klein in http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 2 of 35 selling our home. 2008-2009 was an impossible time to sell a house. Lenny did an excellent job of marketing the home, strategizing to meet the ever changing market, and remaining flexible to accommodate any unpredictable situation arose. As the value of the house declined, and honestly everyone´s profit margin declined, Lenny´s energy level rose. He kept us, the Sellers, in as good of spirits as possible, the house in as a good a care as possible, and managed to get it sold at the best price. The instability and crisis brought out the worst in buyers. The impossible was being asked for and I watched Lenny maintain a high level of both business and personal ethics while I was ready to lose my composure. In good times and especially in the worst of times I cannot even imagine trusting our situation to anyone else´s hands. Thank you to Lenny and I will happily refer him to anyone buying or selling real estate. Good Luck to him and your firm. Regards, Vincent Wilson "...his personal customer service was what I enjoyed the most." March 21, 2009 Peter j. Sobeck, Mgr. Schweppe Burgdorff ERA 736 Valley Rd. Montclair, NJ 07043 Dear Mr. Sobeck, I wanted to take a few moments to let you know how much I appreciated Leonard Klein's role as our agent. He helped us close on our first home last September, and we have been very happy here since. Buying a home for the first time was a completely new experience filled with lots of questions, forms, and deadlines. Lenny was always ready to help us with any of these new challenges. His calm presence and knowledgeable background helped us feel confident that we were making good choices. Even more to the point, his personal customer service was what I enjoyed the http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 3 of 35 most. I work in retail, so I know the value of a strong connection with one's customers. Lenny was forthright, honest, and ready to stand up for us when it counted. I know that your firm deals with lots of different estate sales, but we never saw a difference in Lenny's customer service. I felt confident that Lenny was working for us with the same care and skill that he would give to a client that was looking for a much more expensive piece of real estate. The best accolades I can offer, though, is that when it comes time to sell our property, we know just who to call. The Burdick-Shepherds Bloomfield, NJ "We were very impressed by his extensive Real Estate knowledge and expertise." February 10, 2009 Dear Mr. Sobeck, We are writing to thank you and your company for providing us with excellent service during the recent sale of our Bloomfield home. We would also like to express our sincerest gratitude to your agent Leonard Klein for selling our home and helping us get out from under a very difficult situation. Before we found Lenny, our house was listed with another real estate company and we were extremely unhappy with our agent at the time. The house had been sitting on the market for over six months, over-priced and quickly losing value as time passed. Financially, we could not afford to stay in our home and the value of the house was now considerably less than what we owed on it. We felt hopeless and we were desperate for http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 4 of 35 our house to finally sell. Thankfully, in our search for a new real estate agent, we found Lenny online (through Realtor.com) and read all of the wonderful things his past clients had to say about him. We thought if anyone could help us, it would definitely be Lenny. When we reached out to Lenny, he was extremely willing and determined to assist us in finding a solution to our dilemma. We were very impressed with his extensive real estate knowledge and expertise. He reviewed different options for us to consider and gave us excellent advice. We decided that trying to sell our home through the short sale process would be the best option for us. Having Lenny as our agent made the process less stressful and gave us hope. He was dedicated and hard-working throughout the entire process. Soon after listing the house with Lenny, we received an offer. We were able to come to an agreement with the mortgage company, and finally sell the house. We were so happy and relieved to have this situation come to a successful end. We could not have accomplished this without Lenny´s help. We would definitely recommend Leonard Klein to anyone who is looking for a knowledgeable, respectful and caring real estate agent. We only wish we would have found Lenny sooner and listed our home for sale with him from the beginning! We will always remember and greatly appreciate everything that Lenny did for us. Sincerely, The Ortiz family (formerly of 6 Rutgers Place, Bloomfield) "...we have been impressed with his willingness to go out of his way to help us out" September 2, 2008 Mr. Sobeck: This is a letter of appreciation for the ssistance that Leonard Klein gave us during the recent sale of our Upper Montclair home. Our home was in a good location as well http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 5 of 35 and in quite good condition but we were concerned that the "slow" real estate market would adversely affect its sale. Although we were a little hesitant about the strategy, Mr. Klein assured us that-if we followed his recommendation-we would receive a fair price for the property. Knowing that we did not have to accept an unreasonably low offer, we took a chance and followed his advice. And are we glad that we did! Within a week of the open house for realtors, we had 5 offers, all above our asking price. In the past, we have dealt with several real estate agents all of whom have been extremely professional and courteous. However, Mr Klein has been the one who made us feel most comfortable and at ease. From the day we first contacted him, we have been impressed with his pleasant personality and willingness to go out of his way to help us out. (He even collected our mail for us when we were away.) We are most grateful that we had the privilege of working with him. Sincerely, Ophelia Gona, PhD Formally of W. Riverview Dr., Montclair "Lenny was extremely professional & honest ...." Tuesday, June 17, 2008 Dear Mr. Sobeck: I am writing you this letter as a Testimonial for the benefit of your Leonard (Lenny) Klein who recently sold http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 6 of 35 our home in Bloomfield, NJ. Lenny was extremely professional & honest with us during our entire home-selling process. As you are well aware, this is a tough market for home sellers. It takes a smart, skillful Real Estate professional like Lenny to help his clients get the best opportunity to ultimately "close their deal". Lenny was with us every step of the way. From the onset, Lenny explained to us the most cost-effective ways we could present our house to that ever-growing list of elusive potential buyers. Once we both agreed on a fair listing price and then received an offer (for full listing price), Lenny shepherded that offer through the subsequent home inspection process & CO inspection sign-off. Lenny completely arranged for all the subcontractors to correct issues uncovered during those inspections. Mr. Sobeck, all was accomplished while we were living out-of-state. He even helped us obtain a lawyer to represent us at closing. Now that´s a dedicated professional!! I could go on & on, but I´m sure you have received many other positive Testimonials from both buyers & sellers expounding the praises & professionalism of Lenny. I´m sure you´ll agree that your agency is very lucky to have a representative like Lenny Klein. Sincerely, Cheryl & Michael Villaggio (formerly of) 57 Claremont Avenue Bloomfield, NJ 07003-3044 "He has amazing patience for a stressful procedure...." June 4, 2008 Dear Mr. Sobek, My wife and I just purchased our first home in Nutley with Leonard´s help. He has amazing patience for a stressful procedure, a true sign of a professional. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 7 of 35 He even met us at a family gathering (with papers to sign) to ensure the ball kept rolling and we were proactive in home buying. I would certainly recommend Leonard to anyone moving into the Essex County area. Sincerely, Kevin & Diana Smith Bloomfield, NJ "He was extremely patient and really helped us...." June 2008 Dear Mr. Sobek, Lenny Klein is an excellent person. He really cares about his clients. He was extremely patient and really helped us sell our Condo (with multiple offers!) and then found us an amazing house (all in 2005). So, when we found ourselves needing to sell our house to move to Maryland, it wasn´t even a second thought to use Lenny. He once again helped us in an extremely stressful time of our lives. (We had multiple offers on this home too!) We only wish that he could have helped us personally find our new home in Maryland! Yours truly, David and Lisa D. Formally of N. Caldwell, NJ "...his persistence without pushiness were instrumental...." May 15, 2008 http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 8 of 35 Dear Mr. Sobeck, Recently I sold my house in Montclair, NJ, in order to relocate overseas, and I am writing to express my thanks to Schweppe Burgdorff and their agent, Lenny Klein, in particular, without whom the sale could not have taken place. I had invested a lot in my house, both personally and financially, and so I was very particular as to who would represent me in selling it. And with the housing market in a severe downturn, I was already a reluctant seller. While he understood my hesitation, Lenny also recognized the value of the property and the right marketing strategy for the times. In the end, his persistence without pushiness and quiet confidence were instrumental in my choice to work with Schweppe Burgdorff. In dealing with Lenny, I found him to be straightforward and professional, and at the same time supportive of my goals and decisions. I was out of the country for a good part of the marketing and eventual sale of the house, but with Lenny working the deal ? coordinating with the buyer´s agent and the attorneys, and taking care of so many details (even down to changing light bulbs and handling the final gas meter reading) ? I felt that both my property and my interests were in good hands. Even as the severe downturn in the housing market turned into a full-blown crisis, I ended up doing remarkably well on the sale of my home under the circumstances, and I owe a debt of gratitude to Schweppe Burgdorff and to Lenny Klein for their role in that success. Sincerely, Lawrence Robinson Formally of 80 Plymouth St. Montclair, NJ http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 9 of 35 "I truly valued my experience working with Lenny...." April 21, 2008 Dear Mr. Sobeck, This letter is to inform you of my recent experience in working with one of your Realtors, Lenny Klein in the purchase of my home. My company relocated me and my husband from MA to NJ in September 2007. During the five months prior to settlement, I traveled from MA on Monday mornings and worked in East Hanover during the week, traveling back home to MA on Friday's. Often my schedule was hectic, to say the least; however, during the rough travel and work schedule, Lenny was remarkable to work with. He offered a flexible schedule to really work with me in scheduling time to meet and look at prospective homes. We scheduled time to look at several homes prior to my returning to MA on Friday's - and I truly appreciated his patience in working with me. We worked for several months prior to settling in Bloomfield - and our working relationship developed to the point where Lenny knew my preferences and exactly which listings to avoid. I was extremely happy working with him and would recommend him to any of my co-workers relocating to the area. I truly valued my experience working with Lenny during the buying process - and even now, after the sale, he continues to be of great assistance in answering my questions. With such a great experience I http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 10 of 35 wanted to take the time to relay my sincere gratitude in working with such a great staff. Your office should be commended for employing such great realtors. Again, I'm very grateful - and my husband and I are very happy with our new home! Thank you, Lynette B. Collins Avenue Bloomfield. "Right off the bat, Lenny impressed us...." January 11, 2008 Dear Mr. Sobeck, The house we sold in Bloomfield. I am writing to let you know about our experience selling our first home in Bloomfield with one of your agents, Leonard Klein. Right off the bat, Lenny impressed us with his professionalism and quickly gained our trust. He advised us wisely about what work needed to be done to increase the value of our home, and once the house was ready for showings, Lenny came in (proverbial guns blazing) with some mind boggling advice to list our house a bit lower than what we hoped to sell it for. His theory was that the lower price would generate increased interest among buyers. We threw caution to the wind and trusted his advice. Once word got out in the neighborhood about the asking price of our home, several neighbors approached us and told us we were crazy. Truth be told, we started to doubt the decision as well. However, we didn't have much time to entertain our thoughts because within four days of listing our home, we received multiple offers. Ultimately, we accepted an offer for $21K Over Asking Price with only http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 11 of 35 six days on the market ($11K more than what we wanted to list it for in the first place). Lenny is the kind of realtor you want on your side. He's a true salesman, but with the added bonus of integrity, intelligence, and most memorable of all, a terrific personality complete with an unmatched sense of humor. Whenever Lenny was around, no matter how stressful the pressures of moving can become, he always made us laugh. Our new home in Cedar Grove. We can't write a letter about Lenny without also pointing out how much we appreciate his continued efforts to stay in touch with us. We appreciate every card, note and email he sends. We would, without hesitation, recommend Lenny to anyone looking to sell their home. Best regards, Paul and Melissa S. Formerly of 156 Whittle Ave Bloomfield. PS. We forgot to mention that Lenny played a critical role in helping us find our new home as well! "Lenny was the ultimate...." October 19, 2007 Dear Mr. Sobeck, I am writing this letter to you to convey the recent experience I had with your company, and more specifically, Lenny Klein. My wife Desiree and I have been working with Mr. Klein since late 2002 when he helped us find our first house. We moved to Bloomfield from Brooklyn, NY and he spent quite a few long days meeting with us to show us houses for sale. We had always intended to buy another house within a few years and kept in touch with Lenny over that time. He added http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 12 of 35 Our new home. Our old home. us to his mailing list for daily real estate updates from GSMLS and was always available at the drop of a hat to show us any of them. He would regularly check in with us if we were out of touch for more than a couple of months. In February, 2007, it finally happened. My wife Desiree spotted an open house in Nutley that she fell in love with, as did I when she took me to see it. We immediately called Lenny to let him know of our interest in the house and he set everything in motion. We made an offer that was accepted, and Lenny subsequently coordinated placing our house on the market. Five short days later, we had an offer, and we were off to the races! A nice family from Florida was interested in our house and gave us a favorable bid. Everything was set for an April 13th closing date on both properties. We couldn't be happier. Then, the wheels fell off. First, my mortgage company reneged on our agreed rate, and pulled their offer. Lenny was able to very quickly arrange a new loan from ERA Home Loans and we dodged that bullet. Then, the buyer of our house lost his mortgage on April 11th. We were already under contract to purchase the new house in Nutley. As you can imagine, panic and bedlam broke out in our house. Not only were we going to lose the house we fell in love with, we were going to lose our deposit making it very unlikely that we would be able to purchase another house. Lenny was the ultimate liaison for us, arranging re-listing in our house in one day while keeping the Nutley house within our grasp if we sold quickly. Amazingly enough, seven days after re-listing, we received another favorable bid and we had a deal again. A new closing date of May 30th was set. What could go wrong now, after all that we had been through? Well, our lawyer did not appropriately arrange for a site survey, and informed us on May 23rd. Once again, it was up to Lenny http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 13 of 35 to arrange a site survey on very short notice, which he did. The sale went through, and here we are, in our new house! I cannot speak enough in this letter how much my whole family appreciates the extra effort that Lenny put forth. I would, and have since, recommended Lenny with the highest regard. Thank you for taking the time to read this letter. Sincerely, James and Desiree Cooney Nutley, NJ "...Leonard Klein was Excellent in Every Respect." July, 2007 Mr. Peter j. Sobeck Schweppe Burgdorff Realtors 736 Valley Road Montclair, NJ 07043 Dear Mr. Sobeck: Leonard Klein was excellent in every respect. He was knowledgeable, professional, efficient, hard-working, courteous, friendly, trustworthy, reliable, AND - in general - very pleasant to work with. He provided us with abundant information on listings and comparables and answered all of our questions promptly and very knowledgeably. He accommodated himself to our schedule when we needed/wanted to view properties and he was very patient with us during our search http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 14 of 35 for a home. (It took us about a full year to finally purchase a house!) Leonard Klein is a real treasure! He even helped me change my tire when I got a flat while viewing a property! Michael & Christine Bloomfield, NJ "...The house sold in two weeks for $15,000 over asking." April 15, 2007 Mr. Peter j. Sobeck Schweppe Burgdorff Realtors 736 Valley Road Montclair, NJ 07043 Dear Mr. Sobeck: All too often we only take the time to write when we are unhappy or want to complain about something. We did not want that to be the case this time. About four years ago, we had thought about selling our home in Belleville and had asked Leonard Klein to provide us with an appraisal, which he did. After a month or so, we decided against selling. Lenny continued to follow up with us for quite a long time via email, regular mail and phone calls. I remember saying to my wife "this guy is like a pit bull, he won´t let go ? if I ever decide to sell my house, I am calling him first". Well, back in July, we decided to sell our home at 90 Rossmore Place after thirty one years. Our first call was to Leonard. He met with us the very next day and http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 15 of 35 explained all our options and costs. We decided that day to list with him. While we might have saved a little bit on the commission by shopping around I don´t know if we would have got the same sale price or professionalism he provided. The house sold in two weeks for $15,000 over asking. During that time Lenny explained everything that was happening and answered all our questions. You should be extremely proud to have Lenny as part of your company. His market knowledge, professionalism, and persistence are traits that any company or corporation would love to have. Please pass along our thanks to Lenny for a "Job Well Done!" and recognize him among his peers for being one of the best in the business. Very truly yours, Richard & Rosanne Romano 59 Jumping Brook Drive Lakewood, NJ 08701 (732) 364-8476 "...Lenny definately exceeded our expectations...." December 12, 2006 Dear Mr. Sobeck, We are writing this letter to let you know of the great experience we had working with one of your agents - Lenny Klein. From the start Lenny was nothing but focused on helping us in the purchase of our first home. He patiently answered all our questions and generously gave us his attention and advice as we http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 16 of 35 saw over 70 houses before deciding to make an offer. Lenny walked us through the offer and negotiation process, resulting in us getting a fair price on our first home. Lenny was with us every step of the way through the closing, even through the complications which led to some delays and some tense and emotional moments. Ultimately everything worked out and we credit Lenny's expertise and positive attitude for making a stressful experience more bearable. In addition to being our buying agent, Lenny was also our selling agent for the condo we were selling. Not only did the condo sell within one week of going on the market, we received an offer for $30,000 over asking price - the highest price in the building as of that date. Above....Our Old One Bedroom Condo, Below....Our New Home! Lenny definately exceeded our expectations and went above and beyond the call of duty. At the final closing Lenny thoughtfully presented us with gifts perfect to new homeowners - pipe wrenches for Rich (the handyman) and a homeowner's binder for me (the organized one). Since then Lenny has kept in touch with us regularly and is genuinely interested in our progress making this home our own. We would certainly recommend Lenny to any of our friends and family for the real estate needs. Warm Regards, Cynthia & Rich K. formerly of 971 Bloomfield Ave, now residing in Montclair on High Street. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 17 of 35 "...Lenny Klein was professional...." November 16, 2006 In response to a Buyer Satisfaction Survey my clients answered: I was very satisfied Lenny's ability to: locate our new home, keep us informed throughout the process and in following up with us after the transaction closed. "Lenny Klein was professional, knowledgeable and helpful. We would use him again and recommend him to friends." Terry P. Montclair, NJ This home sold in 7 days with Mulitiple Offers & for over Asking! October 17, 2006 Mr. Peter Sobeck Schweppe-Burgdorff ERA 736 Valley Rd., Montclair, NJ 07043 Dear Mr. Sobeck, After 50 years in a house, I'm ready to enjoy seeing winter from my 17th floor view. This happened only because Leonard Klein of your Realty managed the sale of my property so efficiently. Other real estate in my neighborhood has not been moving, and friends constantly express surprise at my success. By good fortune, Leonard was at the front desk of your office when I stopped in to make my initial inquiry. His first positive comment, "you've come to the right place," set the tone for the very thorough arrangements that followed. Explainations of written procedures followed by your firm sounded reasonable and were understandable. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 18 of 35 A sure, businesslike and friendly personality that came across on that first meeting convinced me I was with the right Realtor. A former Exxon executive and friend accompanied me each time I had contact with Mr. Klein. He (the friend) confirmed my judgement regarding the sensible expectations offered by your Realtor. The proposed plan (Marketing) was followed to the letter, with my phone calls and questions getting quick response. The detailed assistance with lists of "to do" items were particularly helpful to this first-time seller. As a consequence, I was able to coordinate disposal of excess things from my house, rent a suitable apartment and make the move without hardship. It has been difficult to condense my pleasant association with Lenny to these few comments. However, it is easy to understand why he has received a good number of significant awards, and there are surely more to come! Sincerely yours, Richard S. Formerly of 11 Foster St., Bloomfield, NJ "...extremely professional, attentive, warm, honest, caring, and very patient....." September 28, 2006 Mr. Peter Sobeck Schweppe-Burgdorff ERA 736 Valley Rd., Montclair, NJ 07043 Dear Mr. Sobeck, I would like to take a moment of your time to let you know what a wonderful agent you have working for your company; Mr. Leonard Klein. Lenny and http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 19 of 35 I met roughly three years ago when my husband and I were planning a move from Brooklyn, NY. I stopped in the local Burgdorff office and Lenny happened to be there to greet me. From the moment he sat down to meet with me on that day, he has been nothing but extremely professional, attentive, warm, honest, caring, and very patient. Characteristics not easily found these days in general in a person, but even more rare in a real estate agent! Lenny worked with us over the course of THREE years to find the right property. Each time I called Lenny, interested in setting up a viewing, he never made me feel that I was a bother or that he didn´t take me seriously and always promptly fulfilled my request with a smile. He was always available to discuss concerns and to give us great advice. I would have no hesitation recommending him as an agent to anybody I know, and have done so several times already. I just hope you know what a GEM you have in Lenny Klein! Thank you very much for your time. Sincerely, Aliza M. and Ciaran K. Montclair, NJ "...never have we had an agent measure up to the level of skill...." Mr. Sobeck Vice President Schweppe-Burgdorff ERA Dear Mr. Sobeck, Just want to pass along a note to express our appreciation and gratitude for having Lenny Klein as our agent. We've moved many times in my career across the U.S. and never have we had an agent measure up to the level of skill, http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 20 of 35 professionalism, personal care and attention Lenny demonstrated. What really set Lenny apart was the length he went to to help us, not only with our sale but with our purchase at the other end. Plus, his warmth and likeability went far toward relieving the stress of our move. Lenny deserves special recognition for going above and beyond what we anticiapted. Sincerely, Joseph & Edith T. Bloomfield, NJ - to Dublin, OH "He kept his promise to 'always be my agent!" Mr. Sobeck Vice President Schweppe-Burgdorff ERA Dear Mr. Sobeck, Just wanted to take a short moment to thank you for having Lenny Klein on your staff. He helped me as a buyer (of this condo) and then ultimately as a seller (of the same condo just 15 months later). He went above and beyond both times, especially doing battle with another agent selling the property I eventually did purchased. He kep his promise to "always be my agent" and he continues to do this to this day, sending me newletters and updates regarding the market. If there were more people like Lenny, the Real Estate business would be truly lucky! Thank you for your time. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 21 of 35 Sincerely, Ms. Desiree A. R. Caldwell, NJ "You made it easy!" August 9, 2006 Dear LennyThank you for finding us our home. We were newlyweds, newly pregnant, first-time home buyers, and about to relocate from NYC to the suburbs for the first time ever...obviously we had a lot on our minds and not much room for extra stress! We came to you and said "we know nothing about looking for and buying a house, and we need to move in within two months" and you walked us through every step of the way. You helped us find the perfect house at the right price. You helped us find reliable, trustworthy mortgage brokers, our real estate attorney...even our house painter! The entire process was painless, and you answered all of our questions thoroughly, quickly, with kindness and humor. You were available when we needed you. You followed up promptly and addressed issues we had no idea we needed to consider. You helped us change from life-long renters to home owners! The other day we were stopped by a young couple driving around our neighborhood, considering relocating. They had no idea where to start and wanted to know if we liked the neighborhood. We gave them your name, shared our experience, and assured them that if they contacted you, they wouldn't have to worry about anything from that point on. Am I gushing? Yes. Buying a home for the first time is a scary http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 22 of 35 prospect. You made it easy. Thank you. Tricia and Josh B. Bloomfield, NJ "I've worked with several Realtors over the years and Lenny has been the best!" December 31, 2005 Peter j. Sobeck Schweppe-Burgdorff ERA 736 Valley Rd, Montclair, NJ 07043 Dear Mr. Sobeck, I just wanted to write you a quick note to let you know how much I appreciated the professional assistance of Leonard Klein in the purchase of my house here in Bloomfield. I have worked with several Realtors over the years and Lenny has been the best. He showed me what I needed to see and told me what I needed to know without trying to make the decision for me. I had previously FIRED three realtors in Bloomfield because they kept trying to tell me what I could or couldn't do, instead of just showing me what was there. Lenny showed me what was there, answered my questions, and let me make up my own mind. That's all a good realtor needs to do! Thanks. Joe H. Bloomfield, NJ "You said you would get us the right price and you delivered as promised!" November 30, 2005 Hi Lenny ? http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 23 of 35 Just a note to thank you for your work in selling the house at 31 New Street in Bloomfield. You said you would get us the right price in a timely fashion and you delivered as promised. I was very impressed with you and your office's professionalism, and I will certainly tell my friends and relatives in the Bloomfield area about our very positive selling experience. On the personal side, your gift of a framed picture of the house and copies of inside photographs to my parents was worth its weight in gold. My parents displayed the picture in their assisted living apartment within minutes of getting back, and have been showing it to the "workers" and their neighbors all day today. It really meant a lot for them to have the picture of the house that was their home for over 50 years. You were aware of their feelings about the house, and I really appreciate your thoughtful gesture. Stephanie & Carl B. Bloomfield, NJ "I would highly recommend him!" May 11, 2005 Lenny Klein was extremely professional, knowledgeable and provided outstanding service. He helped resolve problems with the buyer's mortgage company that the buyer's agent wasn't able to handle. I would recommend him. He's a pleasure to work with. Kerry A. Bloomfield, NJ http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 24 of 35 PS. He also helped me purchase this "first time homebuyer" home in June of 2001. "We have worked with many agents across the country and Lenny is by far the best!" May 1, 2005 We would like to express our sincerest gratitude and the true pleasure that it was to work with Lenny Klein, during the search for our home. We have worked with many agents across the country (three in this area alone), and he is by far the best. Lenny quickly figured out what we were looking for in a home and only showed us those that met our criteria and style. He was willing to research details about homes that we found online. He was patient with us as we experienced the competitive and sometimes frustrating bidding http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 25 of 35 process. Most importantly, he never tried to sell us on a house. The last line may sound odd, but it is significant. We have had many experiences with agents who tried to convince us that a particular house was for us when we knew it was not what we were looking for - they justed wanted a sale. With Lenny, we never felt as though our time was being wasted looking at houses that would not work for us. The ability of an agent to figure our his clients' wishes, show them houses they will be interested in, and then allow the house to sell itself, is a rare and excellent quality in a Real Estate agent. We will always recommend Lenny to our friends that move into this area. And, if the time comes for us to move, we will gladly work with Lenny again. Sincerely, Dan B. & Denise H. West Orange, NJ "We truly felt like we had the Real Estate Agent from Heaven " July 18, 2004 Lenny, We just wanted to write you a note to say "thank you" for the wonderful service we received. We truly felt like we had the Real Estate Agent from Heaven for one of the biggest transactions of in our lives. We were looking to make a specific profit from the sale of our home (after being in it about 1 year) and had our own idea of what the asking price should be. You thought it would be a better idea to ask for a little less and attract more attention and create "excitement." We were a little on the fence at first but when http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 26 of 35 we saw how many people previewed our home in the first few days, we knew we had done the right thing. We had multiple offers and accepted one above our asking price after just one week. We ended up accepting an offer that was $45,000 more than we paid for the home just one year ago....and we really believed we had overpaid when we bought it. We could hardly believe it, but knew that none of it would have been true had we not had you as our Real Estate Agent. We would recommend Schweppe-Burgdorff ERA and you to all others who have the need to buy or sell a home. You are a testiment of what it takes to be a successful Real Estate Agent. We feel like we made a friend for life and would work with only you if we were going to buy or sell a home again. Yours truly, Marvin & Kimberly C. West Orange, NJ "Lenny was a godsend navigating through a particularly difficult deal." June 28, 2004 Mr. Jay Schweppe Schweppe Burgdorff ERA Realtors 736 Valley Road Montclair, New Jersey 07043 Dear Mr. Schweppe, I am writing on behalf of Lenny Klein. Lenny is not professional; rather, there are NO words that can truly describe Lenny as accurately as possible. Maybe consummate professional comes close. I was a first time home buyer with no clue as to what I was getting myself into. Lenny went out of his way on every occasion to make sure I understood each step of the home buying process and to ensure my comfort level as well. He made himself available and always answered all the http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 27 of 35 questions I brought forward, sometimes at his own personal expense. Lenny was a godsend navigating through a particularly difficult deal. He acted as the calming voice in the storm and that went a long way to alleviate the stress I was feeling during this entire process. In this day of waning courtesy and professionalism, you can rest assured that Lenny represents your office to the utmost degree. He never let a call or e-mail ever go unanswered. I felt I was in good hands because he really did care about my happiness, not a commission. I will not hesitate to refer him to future home buyers! It is my honor to write this recommendation on behalf of Lenny Klein. Thank you for your time. Sincerely, Ms. Desirée A. R. West Caldwell, NJ "We are forever grateful to Leonard......." June 17, 2004 Mr. Jay Schweppe Schweppe-Burgdorff ERA 736 Valley Road Montclair, NJ 07043 Dear Mr. Schweppe, We are forever grateful to Leonard Klein for his professional dedication in helping us find our new home. In a matter of a few excursions, Leonard showed us a range of homes, discussed with us their features, which greatly deepened our insights into the value of each house, and very knowledgeably helped us define what we wanted. As Leonard had told us it might happen, the moment we saw the house which we ended up buying, we http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 28 of 35 fell in love with it. Our sellers, unfortunately, were extremely difficult people. We truly have to thank Leonard´s experienced and professional view of the process we were undergoing for getting us through to the signing of the contract and the closing table. We also have to thank Leonard for his patience and kindness in always being there when we called, and his wisdom in getting us through the most difficult negotiations with the sellers. The end result of Leonard´s work for us is that we found the house of our dreams, a 1920´s colonial in a neighborhood so beautiful that we constantly marvel at its charm. Thanks. Sincerely, Jan & Zigmund, Plainfield, NJ "...proactive, tenacious, yet caring approach .." February 7, 2004 Mr. Jay Schweppe Schweppe-Burgdorff ERA 736 Valley Road Montclair, NJ 07043 Dear Mr. Schweppe, We would like to take a moment to write to you regarding one of your amazing professional staff. Mr. Leonard Klein was referred to us through the USAA Mover's Advantage Program and thoroughly exceeded our expectations as a realtor. His proactive, tenacious, yet caring approach to his profession allowed us to purchase our home from Montclair http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 29 of 35 State University and thus afforded us our second chance in finding happiness. We would recommend Mr. Klein without reservation and look forward to working with him again in the near future. Warmest regards, Dr. Adam F. & Dr. Nicole P. Montclair, NJ ".....Lenny was the best Realtor we've worked with." February 26,2004 Dear Mr. Schweppe, We've bought and sold two houses in the past 11 years and Lenny is the best Realtor we've worked with. He made the process of finding and buying our third home fast and simple. He provided sound advice on what to look for and what we could expect in our new neighborhood. Lenny is responsive, knowledgeable and very professional. We'd certainly work with him again. Eric & Tein A. Glen Ridge, NJ. "Thank you for the Great Job you did!" Dear Leonard, Betty and I are writing to you to thank you for the great and personal job you did in selling our home in Maplewood. Having heard many "war stories" about the process, we were so http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 30 of 35 comforted by your knowledge and finesse in handling the other broker and the buyer's attorney when the going got tough, as well as in your ability to calm us when we got anxious. When the buyer wanted a $6,000 credit, including a new furnace and French Drain, I just about freaked and thought the deal was falling apart. Your assurances, suggestions and negotiating skills worked out, to our delight and of course our benefit. Your attention to detail, presentation of options and "soft sell" approach, was just what the doctor ordered. I later referred my brother-in-law and his wife to you when they decided to move from Brooklyn to New Jersey. They both rave about your level of service and ability to work through the difficulties of the negotiations. We of course will be pleased to have them closer to us and the kids. Thanks again. Anyone who is lucky enough to have you as their realtor, will I'm sure, be as pleased as we were. Sincerely, Barry & Betty K. Maplewood, NJ. "....his help through the inspection process was invaluable!" 4/1/2004 Dear Mr. Schweppe, We are writing this letter to let you know how pleased we were with Leonard Klein's assistance in purchasing our first home. We contacted Leonard through a referral from USAA and from our first phone contact he was very responsive to all of our needs and concerns. Leonard made himself available at all hours throughout the day and every day during the week. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 31 of 35 His knowledge of Montclair was excellent and his help through the inspection process was invaluable especially considering the fact that a pipe burst prior to closing causing significant water damage to the first floor. Given the heated state of the real estate market and the fact that this was our first home, we were especially nervous about making the right decisions and receiving solid, honest advice. We can say without queston that we received excellent advice, support and guidance from our first meeting throught the closing and even after the closing which was a pleasant surprise. Leonard has continued to make himself available to us as we are coming to grips with all of the trials of homeownership and has exceeded all of our expectations. We would happily recommend Leonard to anyone seeking to purchase a home in our area and he is certainly as asset to your company. Sincerely, Bret & Janice A. Montclair, NJ Lenny Handled EVERYTHING! Dear Burgdorff Realtors: I recently bought a house using the services of Lenny Klein. This was no easy assignment. The process involved additional work and negotiations I could never have handled on my own. Mr. Klein proceeded with enthusiasm and helped me through the intricate financial and legal negotiations my particular situation called for. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 32 of 35 He was always one step ahead of me and ahead of all the other participants in the process. I finally own my own house and couldn't have done it without Mr. Klein. His dedication, energy and knowledge helped me get the very best outcome possible on my purchase. I recommend his services again and again. Sincerely, P. C. M. Montclair, NJ. "Thanks for helping us sell our home." Dear Lenny, Just wanted to drop you a note to let you know we were very pleased in the way you handled the sale of our house.... We would recommend you very highly to anyone that is thinking of selling their home. Sincerely, Bill & Alice B. Roselle, NJ. "You were Always Available!" Dear Lenny, Marla and I want to thank you for the services you provided as our Real Estate agent. The best thing about the job you did is that you were always available. When we needed a question answered, you found out the information..... I being the nervous type would sometimes call two and three times a day...you took it all in stride and were a fine middleman between us, the sellers and the lawyers which is really saying something because the http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 33 of 35 lawyers were usually busy with other things! Without you the deal wouldn't have been done. Thanks a lot. Sincerely, Dan & Marla S. Montclair, NJ, "It was a pleasure working with you!!!" Hi Lenny It is hard to believe we have been in our home for over four months now. Not a day goes by that we do not think about how lucky we are to have found our dream home. It was an absolute pleasure working with you throughout the entire process. We are especially grateful of the way your encouraged and counseled us after the first deal fell through...and as you told us at that point, "everything happens for a reason." It certainly did and we wound up with this fabulous home! We also wanted to thank you for being very accessible via phone, pager or email. Your quick response time, and always with the right answer, saved us from a lot of unnecessary stress. Thank you very much, Tom and Anna G. Cedar Grove, NJ. PS. Tino, our puppy thinks the back yard is great! "Lenny was good before, during and after the sale was complete!" Lenny was good before he got the listing; you expect that. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 34 of 35 Lenny was good during the marketing of the property; you hope for that. Lenny was good after the sale was complete; that's unusual. But...with Lenny, I wasn't surprised. He knows what service is! By the way...I received more than asking price for my home. Roderick B. East Orange, NJ. "Lenny Exceeded My Expectations!" I engaged Lenny Klein to manage the sale of my condominium. I could not have done any better. He definately exceeded my expectations of a real estate agent. He expertyly developed an advertising plan for the condo that included accurate descriptions of the property, highlighting all the features and benefits my condo had to offer the buyer. Lenny completely managed the showings, sale and closing of the condo and provided me with a worry-free selling experience that, for my part was effortless. Lenny was always available to answer any of my questions and he eagerly assisted me with the many tasks related to a real estate closing. I will always turn to Lenny for any of my future real estate needs and would not hesitate to recommend him to anyone, as long as they want the best, most personable, caring professional real estate agent around. Daniel C. Clifton, NJ. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010 Page 35 of 35 "First Time Home Buyer" Lenny, It's hard to believe but a month has gone by since I moved in. Quite frankly, working as my realtor was a pleasure. You made this transition from renting to owning a rewarding experience. All I can say is if you need a realtor to go the extra mile, Lenny is the realtor for you. Again...thanks for everything and do keep in touch. Take care... Rafael M. Belleville, NJ. All information deemed reliable but not guaranteed. http://www.lennyklein.com/PageManager/Default.aspx/PageID=205222 6/10/2010