November 2015 edition - Northern Lincolnshire and Goole NHS

News@NLaG
Staff and members magazine
Nov/Dec 2015
Meet the Our Stars 2015 winners - page 6
Page 4: Meet Greg and find out why
he’s ‘banked’ his voice
Pages 10 - 11: Don’t miss out on making
your wish come true
Page 5: Introducing our new husband and
wife palliative care consultants
Winners
announced
inside!
Together
we care, we respect, we deliver
Together we care . . .
Contents
3 New FEAST service for frail and elderly patients is launched
4 Voice banking - how we’ve preserved the voice of a patient with motor neurone disease
5 Meet the husband and wife team with a passion for palliative care
6 The Our Stars 2015 winners are revealed in this three page special
9 New vascular access team making sure patients get the right line at the right time
10 The Health Tree Foundation - a double page special on the new name for the Trust’s charitable funds with details on how staff can access funds
12 Staff wellbeing initiatives - we’re going for bronze
14 Together we speak - Trust members section
16 Your feedback and the Friends and Family Test
17 Fraud awareness month
18 Meet the breast care survivorship team
19 Did you feature in our picture box?
Get in touch...
Don’t forget we are always on the lookout
for great gossip, exciting events and
touching tales.
If you have something to shout about
please let us know!
The staff/members magazine is bi-monthly
with the next issue out in January. If you
have a story to share then please let us
know by December 7. The magazine is
put together by the communications and
marketing team.
Send your stories to:
Charlie Grinhaff - Tel: 01724 282282
extension 2743
Email: charlotte.grinhaff@nhs.net
Lisa Webster - Tel: 01724 387739
Email: lisa.webster1@nhs.net
2
Together
New team recruited to lead FEAST
service for elderly at Scunthorpe
Community staff ‘shout out’
Following on from the success of the
surgery group’s quality and safety days
our community and therapy staff have
followed suit and launched their own.
The day provided a great opportunity to
staff from a wide range of staff groups
to ‘shout out’ about the good practice
happening within their teams.
Around 60 staff from both therapy and
nursing attended including physios, district
nurses, health visitors, family nurses,
chronic pain staff, dieticians, speech and
language therapists and admin staff.
The theme throughout the day was that
as a group they needed to do more to
shout out about the good things and staff
were encouraged to take forward some
of their projects to next year’s Best Practice
Day.
Maureen Georgiou, associate chief
operating officer for the group, said:
“What a fantastic day, the shout out really
stood out for me in terms of positive and
innovative things that are happening
across our group.”
Here’s just a taster of some of the
innovative and patient focused projects
that are happening within the group:
ALD falls clinic: Sue Over talked of the
challenge to move the service within
a two-week timeframe and how this
had actually resulted in a better, more
integrated service with new equipment
and LD patients having the confidence to
join the gym.
Sandra Lyle, occupational therapist and
hand therapist talked about raising the
profile of a very common condition called
carpal tunnel syndrome which presents
as numbness, tingles, pain, and pins and
needles. She talked about the types of
treatment offered and highlighted success
in working with GPs to get them to refer
patients more quickly.
Physiotherapy feedback: Michelle
Fowler talked about her team’s use of the
Bournemouth questionnaire, an outcome
measure, which helped her team collate
information on how successful patients’
physio had been. The results were very
positive indicating that most people had
improved by 73 per cent after physio.
Macmillan therapy team: Sarah Hodge
gave an insight into this two-year funded
project which aims to support people
to live well at any stage of the pathway
following a diagnosis of cancer or other
life-limiting condition. She said they see
100 per cent of urgent referrals within
24 hours and gave an example of a lady
who was given four weeks to live. Her
team helped her carry out her Christmas
shopping for her kids. Sarah ended her
‘shout out’ on a lovely quote from a
patient of “doctors helped me to survive,
therapists helped me to live.”
For many people with a stammer going
to hospital can be a daunting time and
simply picking up the phone to make
an appointment can be a huge hurdle
before they’ve even got there. One of
our patients has given up his time to
offer stammering awareness training to
reception staff at Grimsby.
Michael Turner’s top tip for
communicating with someone who
stammers is to never try to speak for
them. He said: “People speak
for you or try to finish your
sentences, they are only
trying to help but it is so
frustrating; you are taking
words from my mouth
and you might not be
finishing the sentence as I Michael Turner
wanted.”
Other tips Michael gives include be a good
listener, be patient and relieve tension by
saying ‘There’s no hurry.’ The training also
looks at the causes of stammering and
offers an insight into what it feels like to
stammer.
Patient gives top tips on stammering
we care, we respect, we deliver
Dr Mark Delicata with (from left) Katie Garrod, Jo Georgiou, Carly Covington and Rebecca Buckley
Meet the new FEAST - frail elderly
assessment support team - at
Scunthorpe hospital.
They are now in post ready to launch
the £1.3million service which will
focus solely on caring for frail elderly
patients.
The team, which is based on ward 16 and
17, is made up of health professionals
from NLaG, the local authority, and
Rotherham Doncaster and South Humber
NHS Foundation (RDaSH).
There is a chair-based unit where patients
will receive a full comprehensive geriatric
assessment and there is also a short-term
frailty assessment unit for those patients
who need a short stay in hospital, typically
between 48 to 72 hours, as well as
inpatient beds for people needing to stay
longer.
The team is led by consultant for elderly
medicine Dr Mark Delicata who has
recently joined NLaG.
He said the benefits of FEAST include
reducing duplication, rapid access to
a consultant and a dedicated team
specialised in looking after the frail and
elderly.
Dr Delicata said: “Coming into hospital
can be a scary experience for anyone, but
it can be particularly daunting for older
patients. Telling your story over and over
again to different doctors, at different
times, can also be very upsetting for
people. The FEAST service will allow GPs
to refer patients directly to the unit and
I will be the first medical doctor they tell
that story to.”
He added: “Our vision is to provide high
quality care to our patients and to treat
them in the same way as we would like
our relatives to be treated should they
require hospital care. Our aim is to treat
people in the right place at the right
time and wherever possible discharge
them from hospital on the same day of
admission if clinically appropriate.”
Other team members include: advanced
nurse practitioners, staff nurses,
physiotherapist, occupational therapist,
nurse consultant in mental health, social
workers and a discharge coordinator.
This is just one of a number of initiatives
that is being undertaken as part of the
Healthy Lives, Healthy Futures programme
of change in North and North East
Lincolnshire which aims to deliver better
and more efficient health and wellbeing
services to people.
Have you had your jab yet? Be a flu fighter
I will seek and find you
I shall take you to bed and have my
way with you.
I will make you ache, shake and sweat
until you moan and groan.
I will make you beg for mercy, beg for
me to stop.
I will exhaust you to the point that you
will be relieved when I’m finished with
you.
And, when I am finished,
you will be weak for days.
All my love,
*The Flu* (A little ode to flu)
Emily Richards, occupational therapist, has had her jab
Malcom Jones from security is a flu fighter
There’s still time to get your flu jab. Call ext 2210 SGH/GDH or 7986 DPoW. Had it
elsewhere? Please let us know. Look out for the survey coming soon in the weekly
bulletin.
3
Together we respect . . .
Jennifer’s heading Stateside with voice banking
One of our speech and language
therapists is jetting off to Orlando,
Florida, in December to represent to
the Trust.
Jennifer Benson is presenting her work
on voice banking, something which she is
offering to patients with motor neurone
disease and is the first in our region to do
so.
She said: “Between 80 and 95 per cent
of people with motor neurone disease
will lose their speech and will require
alternative or augmentative means of
communication. (AAC)
“Traditionally these devices have used
digitised, computerised voices and
although these have improved in their
quality over the years they can still sound
quite robotic and sound very different to
the patient’s natural voice.
“With voice banking we produce a
synthesised version of a patient’s voice
which can be used instead. It means
patients get to keep their own voice
which has lots of positive benefits
psychologically, including being able to
maintain their identity and their sense of
self.”
Greg Dent hasn’t lost his voice yet but
sadly due to his illness it is likely. So to
make sure he never loses the sound of
his voice he has worked with Jennifer to
bank it.
He is the first patient Jennifer has started
4
Together
Husband and wife with a passion
for palliative care join the Trust
Say hello to husband and wife duo
Yousef and Lucy Adcock who are
leading the way in palliative medicine
in North Lincolnshire.
Jennifer Benson (right) with Greg and his wife Mandy
the process with and all it took was a
computer with an internet connection and
a USB headset which cost less than £50.
Greg had to record a set of key sentences
which were sent off to a company in the
USA called ModelTalker who then sent a
further 1,600 sentences to record.
The whole process took around three
months but it was time well spent as Greg
now has a synthesized version of his own
voice. With a specialised communication
app called Predictable, he can use the
voice on his iPad.
Greg said his main motivation for voice
banking was mainly for his three children,
something which wife Mandy says
was very important to them: “I think
it’s so distressing not to be able to hear
someone’s voice; we felt as a family it was
really important. We’re delighted with the
synthesised voice, it’s a really good likeness
of Greg’s voice.”
Greg added: “It was strange to hear it at
first but I’m used to it now. As my speech
deteriorates and I become more reliant on
AAC I know I will appreciate being able to
speak with my own voice.”
Jennifer has another two patients who are
going through the process and while it’s
not something that will be suitable for all
patients the plan is to routinely offer it to
all newly diagnosed patients who still have
their voice. You can see a video of Greg
and Jennifer on our YouTube page.
How ‘Pip’ is helping to prevent pressure ulcers
You may have already seen the Pug
dog on the handheld mirrors which our
tissue viability team introduced to help
staff detect pressure sores in hard-to-see
places.
Now the team have taken the concept
further with the introduction of Pip, a
new character they hope will help prevent
children from getting pressure ulcers.
They’ve devised a workbook for our
children’s wards which features the story
of Pip and his pressure ulcer. Pip stands for
prevent pressure injury in paediatrics.
In the story Pip breaks his leg and has to
go to hospital and because he stays in one
position for too long he starts to develop
a pressure sore. Luckily because he tells his
mummy about it she alerts the nurse and
a pressure ulcer is prevented.
Together we deliver . . .
Judith Barnard, tissue viability nurse, with staff from
women and children’s group
The book also has a range of activities and
games including word searches, dot-todots and spot the difference all aimed at
educating children and their parents about
pressure ulcers and what can be done
to prevent them. Judith Barnard, clinical
we care, we respect, we deliver
nurse specialist in tissue viability, came
up with the idea for Pip and drew all the
artwork by hand.
She said: “Our team are passionate
about reducing pressure ulcers and we
wanted a fun and innovative way to get
the messages out about how to prevent
pressure ulcers to children and their
parents and carers.”
The team have been able to do this thanks
to the Trust’s dragons den scheme where
they pitched for funds to tackle pressure
ulcers across the three hospitals.
Sharon Vickers, ward manager on Disney
ward at Scunthorpe hospital, said: “We’re
really impressed by this innovative way of
educating children and their families. We’ll
be offering this to children who have been
assessed as being at risk of skin damage.”
Dr Yousef Adcock is the new consultant in
palliative medicine at Scunthorpe hospital,
while his wife Dr Lucy Adcock has taken
on the consultant role at Lindsey Lodge
Hospice.
Together they aim to provide a seamless
and cohesive package of care for people
across the region in need of palliative
care, whether that be in hospital, the
community or the hospice.
Yousef said: “We will ensure patients have
continuity of care as I will be liaising closely
with the palliative care nurses in the
hospital, as well as in the community and
the hospice to ensure patients and their
families have the support they need.”
Lucy applied for the job at the hospice
and while she was looking round heard
about the job at the hospital which she
mentioned to her husband.
Lucy said: “We came to look round both
the hospice and the hospital, as well as
the houses, schools and North Lincolnshire
Husband and wife consultants Dr Yousef Adcock and Dr Lucy Adcock
area. We quickly realised it was a great
area that could offer us a real quality of life
for our family.”
Talking about their work, they said: “The
work can be quite intense as we are
working with very vulnerable patients
often at the end of their lives.
“However, if we can help them, and their
families, during the time they have left to
make it as comfortable and dignified as
possible then it is so satisfying.”
Dream comes true for former fundraiser
It was smiles all round when the ribbon
was cut at the official opening of the
£2.48million cardiology day case unit at
Grimsby hospital.
The unit was officially opened by Janet
Thompson, former partner of Ron
Kitching, who was instrumental in
launching the Big Red Heart Appeal
which helped raise more than £80,000
for the hospital.
Trust chief executive Karen Jackson
said: “This project has been a long time
coming with so many people involved.
To have it here now is a real achievement
and a credit to everyone involved. We
couldn’t have done it without Ron
Kitching as he was so dedicated to the
project.”
Mr Kitching’s granddaughter Lyndsey
Fern, who attended the opening, said:
“Ron was my grandad, my friend and my
hero. I remember when he first thought
up the Big Red Heart Appeal in 2010, he
was always a dreamer thinking of new
projects.
“He passed away in 2013 and many
people say ‘if only he’d lived to see
the unit’ but even if he had I am sure
his fundraising work would have
continued. It is great to be here today
standing in the reality of his final
dream.”
5
Meet your Our Stars 2015 winners
Each October the Trust holds a special evening of celebration
where we recognise those stars who have shone the brightest
during the previous year.
Our Stars 2015 took place at Forest Pines Hotel and Golf Resort
on Friday October 2. The awards were sponsored by Santander,
Keyzo IT Solutions, British Gas and The Health Tree Foundation.
During the evening, attended by more than 230 staff, the Trust
recognised the outstanding achievements of five individuals and
four teams through nine awards categories.
Unlike previous years where the winners have been chosen by
the short listing panel, this year all staff were invited to vote
for who they wanted to win. It was incredibly close in some
categories with just one or two votes separating the winners
from the runners up.
Each winner took home a framed certificate and trophy and
were given the chance
to submit their ideas for
how the Our Stars prize
fund should be spent to
benefit patient care or
patient experience.
The fund of £2,000 was
made up of sponsorship
money and cash raised
via the raffle on the
evening. Look out for details on how this will be spent.
Finally a special thank-you to our event sponsor, Santander, as
without them the night would not be possible.
Together We Respect
Andrea Gough pictured with Stan Shreeve, non-executive director
Dr Deepak Pai, consultant radiologist
Paul Grinell visited Lindsay on the central delivery suite to present her with her award
Dale Jeffers, team leader
Dr Deepak Pai was put forward as ‘arguably the most caring,
polite and kind doctor’ and for his patient focused attitude and
willingness to help other colleagues.
Collecting his award he said: “I already won the award when
I was nominated. Congratulations to all those who were
nominated we are all winners.
“This award is for all of our team and I will take it straight to
the department tomorrow. Finally to my family, my wife is here
tonight, if you don’t have a happy home you can’t have a happy
work place.”
Dr Pai pictured with Dr Karen Dunderdale
Dale Jeffers, team leader on ward 7 at Goole hospital, was
completely shocked to receive the Chief Executive’s Award.
Karen Jackson explained why she picked Dale for the award. She
said:“Dale is always professional, caring, dedicated, enthusiastic
and absolutely patient centered. I picked him because of his
consistent positive attitude, his range of clinical skills and because
he is well respected among his colleagues.”
Dale said: “I work in a massive organisation with some
unbelievably fantastic people. Thank you so much, I don’t
understand why you picked me.
“I wouldn’t even be a nurse if it wasn’t for Tara Filby and Sue
Cooper so thanks to them.”
Together
Alison Long accepts her award from Trust chairman Dr Jim Whittingham
Together We Deliver
Chief Executive’s Award
we care, we respect, we deliver
When an emergency unfolded at a Children’s Centre where
Alison was working she stayed calm and gave life saving CPR to
a man who had collapsed. If she hadn’t recognised the need for
CPR the man would not have survived to receive treatment in
hospital.
On winning the award Alison said: “I feel really honoured to
have won this award, it’s just what we do every day, and it’s what
we train for. I don’t think the women in my clinic were too happy
but the main thing is the man survived.”
Andrea was nominated for ‘going a million miles for her patients
and staff’ in particular her efforts to keep a TB patient in contact
with her children.
On receiving her award Andrea said: “I’m a bit embarrassed to
be honest, I’m not a one man band; I’m part of a fantastic team
of nurses, doctors, admin support staff and I couldn’t do it on my
own.
“There are so many nice people in our team. Nursing isn’t rocket
science, we learn a few core things, but the essence is you just
have to care and treat people the way you would want people
to treat your family.”
Lindsay Clark, midwife
6
Alison Long, community midwife
Andrea Gough, respiratory nurse
Patient’s Choice Award
Lindsay Clark was nominated by one of the mums she
looked after earlier this year who said:“She is a dedicated,
compassionate midwife who deserves this nomination. She is
an absolute credit to your team and without her careful eye
and fast acting manner when things deteriorated during my
labour; I am not convinced me and my daughter would be a
healthy as we both are today.”
Lindsay couldn’t make it to the awards ceremony so recieved
her award from Paul Grinell, lead governor, at work. On the
night her colleague Jane Stoney accepted the award on her
behalf and said: “Lindsay is a fantastic midwife, one of the
best ones we’ve got, she always delivers excellent care.”
Lindsay said: “I’d really like to thank the lady who nominated
me, I’m really touched and humbled to win this award.”
Together We Care
Volunteers award
Cardiac rehab volunteers
Dale accepts his award from Karen Jackson
A special group of volunteers from the community cardiac
rehabilitation programme were recognised for their outstanding
contribution to volunteering. Liz Horner, cardiac rehab nurse
specialist, said: “They had all been patients of the service
themselves and wanted to give something back. They attend
every week come rain or shine.”
Karen Jackson, chief executive, said the Trust is indebted to
all its volunteers: “They give their time without question, they
absolutely deliver a really good experience for our patients and
we are proud of them.”
Cardiac rehab volunteers pictured with Karen Jackson and Liz Horner
7
SHINE Award for Quality and Innovation
Tissue viability nurses
This team scooped the SHINE award for their innovative work to
reduce pressure ulcers at the Trust.
After securing funding via the Dragons Den scheme these
nurses rolled out pocket mirrors to all nursing staff to help the
early detection of pressure sores on hard-to-see areas like heels.
They’re also working to educate staff on correctly grading
pressure ulcers and have designed a workbook for children too.
Accepting the award Carol Linfoot said: “As someone said earlier,
it’s not rocket science. It’s difficult for our patients to visualise it so
we are always trying to think of new ways to help them.
“We are always discussing things, we talk a lot together and
we just had an idea. We were petrified before Dragons Den but
it was a really fun experience, we really enjoyed it and would
definitely recommend others go for it if they have an idea.”
Members of the tissue viability team with chief nurse Tara Filby and Nigel McElvenny
from British Gas
Patient Safety Award
Team looking at right line at the right time
Pharmacy team
Our pharmacy teams put patient safety first when they made the
move to seven day working. They estimate that their weekend
service will prevent around 1,000 patients a year from coming
to harm. Mike Urwin accepted the award on behalf of staff
and said: ”We have a great team, I challenge them everyday,
sometimes they don’t like it but they always rise to the occasion.
We had a long and interesting consultation, staff engaged with it
really well and everyone recognised the need for it, and it works
great now.”
Helen added: “I’m very proud of us all, we are a big team and
we now work weekends, we’ve done it!
“We spend a lot of time on the wards at the weekend and we
can see the impact of the change and we have developed good
relationships with the wards.”
A new team has been launched
aimed at making sure patients get
the right line at the right time for the
right treatment.
Representatives from the pharmacy teams trustwide including Mike Urwin, centre
Clinical Service Redesign
Family history breast care team
The family history breast care team have designed a service
which has resulted in patients being seen at Grimsby hospital
rather than further afield.
They run a clinic where patients are assessed to determine their
risk of breast cancer due to family history. The service is patient
focused and forward thinking and ensures people have the
psychological support they need at a difficult time.
Speaking about their win Helen Lindley said:“We have two
people missing, one is on holiday and one is getting married
tomorrow so they have good excuses.
“It’s been a team effort. We’re up against some really great
teams and I’m just really chuffed. Ladies come in with history
and we work hard to reassure them and say what we can do for
them.”
Jenny Smith added: “It’s a very rewarding and challenging area
to work in.”
8
Together
we care, we respect, we deliver
Maggie Parker, Nick Harrison and Ellie-Jane Jones
Jenny Smith and Helen Lindley from the family history breast care team with Shane
Spencer from Keyzo and Karen Griffiths, chief operating officer
View these photos and more taken by Guy
Hageman at www.guyhageman.co.uk
The vascular access team is on hand
to provide support for staff and
individualised care for patients needing a
vascular access device.
Nick Harrison, nurse consultant deteriorating patient, heads the team
which also includes clinical nurse
specialists in invasive devices Ellie-Jane
Jones and Maggie Parker.
Vascular access devices (VADs) are an
essential element in the treatment of lots
of conditions and include short peripheral
cannulas, midline catheters, peripherally
inserted central catheters (PICC) and
other tunnelled devices.
Nick said: “It has been internationally
recognised that standardised procedures
and equipment, along with staff training
in the insertion and maintenance of
devices minimises the risk of infections
and other complications.”
He said the new team, which sits with
surgery and critical care, has evolved
from the long established oncology PICC
service, along with support from both
infection control and anaesthetic teams.
They are available Monday to Friday, 9am
to 5pm, at SGH and DPoW.
Nick said: “We are on hand from
assessment of vessel health, to insertions
of difficult peripheral cannulas and
peripherally inserted central catheters
through to appropriate referrals for more
advanced vascular access.”
The team aims to:
• Prevent unnecessary venepunctures
• Minimise delays in treatment
• Prevent further damage to veins
• Reduce catheter-related blood
stream infections
• Save nurses’ time
• Reduce patient anxiety and pain.
As well as delivering patient care they
will also be instrumental in training staff
on such things as: flushing techniques,
blood sampling, dressing techniques,
removal of devices, physiology associated
with vascular devices, after care
management both for in and outpatients
and associated complications and
solutions.
Nick has been involved in vascular access
and PICC insertions for a number of years
and has a keen interest in sepsis and
associated pathophysiology.
Ellie-Jane has worked within the acute
haematology/oncology for 10 years
with experience in bone marrow
transplantation giving her a wide range
of experience with a multitude of devices.
She is a qualified PICC inserter and has
an interest in sepsis and its prevention.
Maggie’s clinical experience is firmly
rooted in critical care nursing and
has an interest in the education and
development of staff. With a recent
acquisition of advanced vascular access
skills, Maggie now places PICCs in
acutely ill patients and is convinced these
are an essential tool to help avert patient
deterioration.
The service runs Monday to Friday and
referrals are only just a bleep or phone
call away. Further information about the
team can be accessed via the Hub.
An example of how they can help
includes: Patient A required six weeks
of treatment for endocarditis with
Gentamycin and Vancomycin. Peripheral
vascular health rapidly deteriorated
leading to discomfort and delayed
administration of antibiotics.
Insertion of a PICC gave the patient
relief and reassurance that the condition
would be effectively treated.
How to contact us
• Nick Harrison — SGH ext 5958 or
bleep 6211
• Ellie-Jane Jones — SGH ext 3022
or bleep 6239
• Maggie Parker — DPoW ext 1131
or bleep 268
9
New identity for vital part of the Trust
Did you know?
• At the end of 2014 the Trust had
a massive 151 different charitable
funds pots some with as little as
£6.99 in them!This made the job
of managing the funds extremely
difficult
• Many people leave us a gift in their
will, this year we received more than
£100,000 in legacy donations
• The Health Tree Foundation (HTF)
is already delivering on some of
the ‘circle of wishes’ requests. In
October the volunteers at Grimsby
hospital requested new chairs for
their desk in the main entrance.
With the support of the Smile
Foundation and Arco the HTF
secured three new chairs free of
charge.
Did you know we can get free money if
you Gift Aid your donation?
Gift Aid is a government scheme that
allows charities to claim the basic rate of
tax on every pound donated.
This means that every time a pound is
donated we actually get £1.25 into the
charity.
In order to claim Gift Aid we need
to know a few key things about our
donors and it is no extra cost to them
whatsoever.
All we need is their name, postcode
and confirmation that they are a UK tax
payer.
Health Tree Foundation will be sending
out new receipt forms that will make
claiming for Gift Aid so much easier.
Last year we only claimed £5,000 in Gift
Aid and missed out on £46,000 of free
money.
10
Together
Circle of
wishes
Health Tree Foundation - what is it
and how it can help your patients
The Health Tree Foundation is the new
name for the Trust’s charitable funds.
Traditionally money has come into the
organisation through wards, departments,
external fundraisers, legacies and other
numerous channels. This has then been
managed by finance.
The Health Tree Foundation is taking on the
role of managing all of these separate funds
and ensuring money is spent where it is
needed.
It will also focus on raising more money
for the organisation through existing
national, regional and local funding
streams, grants and businesses. Heading
the team is Victoria Winterton, partnerships
manager, who is working alongside finance
and communications and marketing in
launching the new charity.
Victoria said: “The amount of money
local people raise for their local hospital is
absolutely amazing with about £300,000
raised each year.
“The aim of the new charity is to ensure this
money is spent in the most effective way to
ensure our patients have the best healthcare
in the UK.”
Charitable funds can help with things such
as:
• A £70,000 faxitron machine being
used for breast cancer patients
• Improving friends and family rooms
• Low level beds
• Staff training
• New specialist chairs for cancer
patients attending the Amethyst unit.
Victoria said: “Charitable funds can be used
for anything that makes a real difference to
the lives of patients, staff and their families.
“The launch of the charity means staff now
have the chance to get a slice of charitable
funds for their area. We are encouraging
people to get their thinking caps on and
come up with wishes which they think will
make a difference in their area.
“It could be a new piece of medical
equipment, new furniture, additional
training for their staff. No matter how weird
or whacky, let us have your wish and we will
see if we can make it come true.”
See right as to how the circle of wishes will
work.
Staff can submit a wish via the Health
Tree Foundation website at: www.
healthtreefoundation.org.uk
Once a wish has been submitted the
charity will assess the merits of the wish
and anything over £50,000 will have to be
approved by the Trust’s Charitable Funds
Committee.
It is not just staff who can apply for a wish,
as it is open to Trust members, patients,
families, carers and members of the public.
Victoria said: “These are the people out
there in the community accessing our
services who know firsthand what will
improve their experience of coming into our
hospitals.”
The charity is also on hand to support
fundraisers boosting the charitable fund
coffers of the Trust by providing fundraising
toolkits, sponsorship forms, providing
publicity and offering advice and guidance.
“For a long time people have been tirelessly
raising money for us. The foundation
Victoria Winterton, partnerships manager
will ensure they receive the thanks and
recognition they so rightly deserve,” said
Victoria.
Victoria can be contacted on DPoW
2630 or by emailing her at: hello@
healthtreefoundation.org.uk
New funding zones
The Health Tree Foundation has created
16 new zones of funding which people
can donate to, and can apply for wishes
from.
The zones are all trustwide and cover all
three hospitals and community.
The new zones are as follows:
• The Big Thank You - to provide
people with the chance to say thank
you to the staff who look after them
while they are a patient
• Little Lives - this will be used to fund
things for midwifery and children
from birth up to the age of 18
• Critical care - this includes a
number of departments such as
A&E, intensive care unit and high
dependency unit, trauma unit and
minor injuries unit
we care, we respect, we deliver
• End of life care
• Cancer care - Amethyst, Pink Rose
Suite, Bottoms Up, oncology and
haematology, general head and
neck
• Big Red Heart - cardiology, coronary
care unit, cardiac rehabilitation,
cardio-respiratory, cardio vascular
• Surgery
• Golden Leaves - dementia, elderly
medical
• Rheumatology
• Medical
• Stroke
• Diabetes
• Ophthalmology
• Orthopaedic
• Research and diagnostics
• In Your Community - community
nursing and therapy.
A perfect example from the Little Lives zone which saw two patient monitoring systems worth £1,000 bought for
the Disney ward at Scunthorpe hospital. Louise and James Mitchell raised the money in memory of their 10-year-old
daughter Hannah who spent a lot of her time on the ward as a patient before her death in June 2013. They raised
the money through a quiz night. Louise said: “The staff on the ward treated Hannah like family. She was well loved by
everyone. She was a frequent visitor to the ward but she was always made to feel special. In fact we were all made
to feel special.” Pictured from left: staff nurse Judy Algar, Margaret Anderson, Louise Mitchell, ward sister on Disney
Sharon Vickers and James Mitchell.
11
The acute respiratory team at Grimsby hospital
Calderdale Framework: a success story
Fitness taster session as part of health and wellbeing roadshows earlier this year
Trust going for bronze to boost staff wellbeing
Work is underway across the Trust
to boost and improve the health and
wellbeing of staff.
The Trust has signed up to two award
schemes which put the spotlight on
empowering people to champion health
and help take care of each other.
Work is underway towards achieving
bronze awards in North Lincolnshire
Council’s healthy workplace award
scheme and North East Lincolnshire’s
healthy places award.
They are a coordinated and sustained
programme of work aimed at improving
the health and wellbeing of employees
and includes an award scheme with
bronze, silver and gold status.
Debbie O’Toole, head of occupational
health at the Trust, said: “I am delighted
that the Trust has signed up for the two
programmes. It will provide us with a real
drive and commitment to focus on our
wellbeing agenda.
“Karen Jackson, Trust chief executive, has
signed the pledge to participate in the
schemes which sends a clear message
to staff about the importance the
organisation places on workplace health.”
She said the benefits of the schemes
included:
• Lower absenteeism
12
Together
• Improved morale
• Higher productivity
• Increased staff retention.
Debbie said the occupational team,
working with departments across the Trust
such as communications and marketing,
the chief nurse directorate and the two
local councils, would be focusing on a
number of areas including:
• Physical activity
• Healthy eating
• Mental and emotional wellbeing
• Alcohol and substance misuse
• Smoking.
we care, we respect, we deliver
The occupational health team has so far
held a series of health and wellbeing
events across all three hospitals which
included information stands and
exercise taster sessions. Also, as part
of this, staff were asked to complete a
survey. The results from this will form
part of the action plan being drawn up
to gain the bronze level awards.
Other initiatives to improve health and
wellbeing include: the cycle to work
scheme; counselling service; stress
management course for line managers;
flu fighters offering staff jabs and
self referral to physiotherapy through
occupational health.
As part of the ongoing work,
occupational health is looking at
launching a walk a mile in your lunch
break with routes for both indoors and
outdoors.
Debbie added: “A happy, efficient and
well workforce is essential in delivering
services for patients, so it is key that
we help and support our staff to be
fit and healthy both physically and
psychologically.”
How to contact us
For more information about health and
wellbeing ring occupational health on
SGH 2210 or DPoW 7986.
We introduced the Calderdale Framework
as a way of working in the July edition of
News@NLaG. For a quick recap it’s about
ensuring the right person, with the right
skills, is doing the right thing at the right
time.
It sounds simple but what’s it like in
practice? We went to meet the acute
respiratory team at Grimsby hospital to
see Calderdale in action.
Last year this team of occupational
therapists (OTs) and physiotherapists
merged. While you might imagine that
two teams being put together may throw
up a whole range of issues and problems,
this is actually a very cohesive team;
and they attribute that largely to the
Calderdale Framework.
The team, which is a mix of registered
and non-registered staff, say it has helped
them take a fresh look at how they do
everything, all the tasks including which
bands of staff do what.
“All of our staff have been involved at
all levels,” says Sonia Fletcher, senior
physiotherapist, “It’s been a real team
effort and it has changed how we look at
things.”
It certainly seems to have helped them
bond as a team.
Jenny Riley, physiotherapist, said: “We
work well together, we cross over well;
which is great for covering sickness and
annual leave and we’re more efficient.”
The competencies are set out by
Calderdale but the team have tweaked
them and would like to develop their own
in the future.
The team are working through all the
competencies one by one and even RAG
rating the tasks so staff know what they
can and can’t do.
Lexi Timplerley-Leech, technical instructor,
said: “Non-registered staff always think
they are bothering someone if they need
to ask them how to do something, but
now there’s that structure in place, they
know certain things are not in their
remit.”
Angie Sheard, technical instructor, added:
“It has defined our job roles and what the
expectations and limitations are. It’s great
for new starters as they can work through
each of the competencies and they can
see their progression.”
So is it worth the time they’ve spent on
it? Anne Hodgson, OT, certainly thinks so.
She said: “It’s a lot of training but is worth
it and helps staff to develop at all grades
and improve confidence in your own skills
and that of your team.”
Lexi added: “We’re more of a cohesive
team and Calderdale helps standardise
the delivery of treatment.”
So it’s a definite thumbs up for the
Calderdale Framework from this team,
but would they recommend it to other
wards and departments? Sonia says
so:“You need to put the time aside but
if the team are all on board and work
together it can really work.”
To find out more about the Calderdale
Framework and how it could benefit your
team call Helen Yewdall on DPOW 3632.
End of life conference back by popular demand
Earlier this year our community Macmillan
healthcare team put on a first of its kind
conference based on the new end of life
principles; the five priorities of care.
It was so successful they repeated the
event in October with 100 attendees
made up of Trust and wider staff all keen
to learn about how best to care for dying
patients.
The importance of advanced care
planning was highlighted throughout the
day and communication was a key theme.
The aim was to equip staff with the skills
and knowledge to tackle those difficult
conversations with patients and to be able
to recognise that someone is coming to
the end of their life.
All the speakers at the end of life conference
Dr Angela Dodd, Macmillan end of
life educator from North Lincolnshire
CCG, was well received with her talk on
recognising the dying patient. She spoke
about the principles of a ‘good death’
including knowing when death is coming,
control over pain relief, and having your
wishes respected.
Jeanette Clark works in adult social care.
She said it was a very useful presentation:
“I’m not from a clinical background so it’s
given things for me to look for.”
Linda Bradshaw, community occupational
therapist said:“It’s not directly part of my
role but it was a useful overview that has
given me the links to be able to do further
research. I was particularly interested in
the physiological aspect.”
Jo Foster, ward manager, said: ”We’ve
piloted the new approach on our ward
so a lot of the information was what we
know already which was reassuring.”
13
Members’
corner
Together we speak . . .
Together we speak . . .
Governors out and about signing
new members up to join Trust
Dates for
your diary
Tuesday
November
A recruitment push to sign up new
members to the Trust has taken place.
Governors, along with staff from the
membership office, manned stands at all
three of the Trust’s hospitals in order to
spread the word about the benefits of
membership.
In just a few hours they managed to sign
up 50 new members.
Alison Hurley, Trust membership manager,
said: “The stands helped us promote the
benefits of being a member and gave us
the chance to have a chat with visitors,
patients and carers.”
The benefits of being a member include:
• Being able to elect governors
• Being able to stand as a governor
• Receiving regular information about
our activities, such as newsletters
• Providing opinions and being
kept informed of plans for future
developments
3pm to 5pm, member drop-in
session, Coffee Bean, Goole hospital
Thursday
November
14
Together
12
3pm to 6pm, Goole governor and
member forum, lecture room, Goole
hospital
Governor Max Withrington with member of the public Sue Nicholson
• Being involved and consulted
on issues such as changes and
improvements to services
• Acting as an ambassador for their
community or interest group
• Attending member events
Have you told your friends and family
about Trust membership and how to join?
http://www.nlg-membersportal.co.uk/
For more information contact the
membership office on 01724 387946 or
email nlg-tr.foundationtrustoffice@nhs.net
Retiring governor says role is ‘extremely rewarding’
Susan Diack, public governor for Goole
and Howdenshire, is stepping down but
hopes to continue attending member
meetings.
Why did you become a governor?
I thought I was going to be made
redundant and felt it would be an
opportunity to take up my interest in the
NHS.
What have you enjoyed most during
your time as a governor?
Working alongside all the other governors
as a team. Helping people to try and
resolve any concerns or issues they
may have. Being involved in PLACE
assessments and working with the Trust
chairman Jim Whittingham. He has really
supported me which I really appreciate
and I would like to thank him for that.
What are you most proud of during
your term of office?
Watching Goole hospital flourish has
been a privilege especially as local people
no longer have to constantly travel to
Scunthorpe or Grimsby as much. Having
10
played even a small part, alongside other
governors, to enable this to happen
has been extremely rewarding. I have
also loved playing a part in the future
of Goole hospital through the clinical
commissioning group’s Healthy Lives
Healthy Futures programme.
I also feel privileged to have taken part
in working with the Trust to help move
it out of special measures. It is thanks to
leadership of the chief executive and all of
the staffs support that we managed this.
What have you least enjoyed?
There is a lot of paperwork!
we care, we respect, we deliver
How have things changed during
your time as a governor?
Governors have the opportunity to work
to ensure members’ voices are heard and
I have felt very privileged to have been in
the position to do just that.
Do you think governors make a
difference?
I feel I have made a difference, being
quite well known, in that other members
decided to stand as governor themselves
and Goole and Howdenshire members
now have three governors to represent
them within NLaG.
What are the main challenges for the
future?
The Trust faces a very challenging period
financially and struggling to recruit
medical staff and nurses but I do feel with
the experience of the Board of Directors
and the chief executive the Trust will work
hard to ensure the hospitals across NLaG
will continue to ensure that all the services
will be delivered with the safety of patients
overall being the priority.
Alison Hurley, membership manager
Public governor elections
- make your vote count
Elections are now in full swing for
NLaG’s Council of Governors.
People are being urged to have their say
this month on who they want to represent
them as a Trust public governor.
Voting closes on Monday November 16
for public governor seats and the results
will be unveiled the following day.
As a Foundation Trust we are accountable
to our staff, service users, carers, and
public members.
Through a Council of Governors that
represents our members and partner
organisations, we have an opportunity to
encourage greater staff, service user, carer
and public involvement in shaping the
future of the organisation.
The Trust does not choose its governors
- they are elected by the membership.
Alison Hurley, membership manager, said:
“Public governors represent the voice of
the people in their constituencies, protect
and promote their interests, and scrutinise
Trust performance and decisions to ensure
they are in the best interests of patients.”
She urged members to have their say
and choose their local governor by voting
before 5pm on November 16.
The Trust is running elections for various
public governor vacancies as follows:
• East and West Lindsey — one seat
• Goole and Howdenshire — two
seats
• North East Lincolnshire — three
seats
• North Lincolnshire — two seats.
Alison said: “We will again be using
electronic voting for our elections where
possible, so please make sure that you are
registered as a member and we have your
email address.”
If you are not a member and want to join
then go to:
http://www.nlg.nhs.uk/about/
membership/join/ or call the membership
office on 01724 387946.
Elections results will be available on the
Trust website on Tuesday November 17:
http://www.nlg.nhs.uk/about/
membership/elections/
Tuesday
November
17
Thursday
November
26
2.30pm to 3pm, member drop-in
session, and 3pm to 6pm, governor
and member forum, the chambers,
Pittwood House, Scunthorpe
2.30pm to 3pm, member drop-in
session, and 3pm to 6pm, governor
and member forum, room 1A01,
Grimsby Institute, Nuns Corner,
Grimsby
Tuesday
December
8
3pm to 5pm, member drop-in
session, Coffee Bean, Goole hospital
Have your contact
details changed?
We want to keep in touch with all
of our members, so, don’t forget to
let us know if your contact details
changed including your email
address. To update your details
send us a quick email to nlg-tr.
foundationtrustoffice@nhs.net or
ring (01724) 387946.
15
Your feedback
From Sammy Ahmed: “I just wanted to say a big
thank you to all staff at Scunthorpe hospital who have
looked after me through my difficult pregnancy and
also a big big thank you to Sharon who was there
with me during labour. She was fab and because of her I
enjoyed every moment, she’s a star in my eyes thank you so
much.”
From Prince Akpovona Thompson: “Thanks to all the staff
and surgeons on ward B2 at Grimsby hospital for looking after
me for the last couple of days. God bless you all and keep up
the good work.”
From Sarah Hendey: Today in the eye clinic
@ScunnyHospital with my mother in law. The staff
were wonderfully helpful when I needed to feed my
baby. Thank you
From Cllr Matthew Brown: “Thank you to the
amazing staff at @GrimsbyHospital C5 for looking
after my mother.You do an incredible job and have
my thanks and admiration.”
@
The following patients contacted us via our website to
express their thanks:
Hannah Hopper said: “Ward 27 at Scunthorpe hospital
were fantastic from start to finish. My nurse who booked me in
was such a lovely lady, really helped me with my fears of being
put to sleep. The anaesthetist was amazing. He did what he
said. I wasn’t sick after my op which for me helped my whole
experience more bearable. Also the nurses before I went in were
so friendly and put up with my tears :) I cannot thank Mr Gough
and his team enough for removing my gallbladder they are a
fantastic team and I thank them so much for helping me. Thank
you all for such fantastic care.”
Fraud against NHS will not be
tolerated - warns Trust investigator
Fraudsters are being warned to
beware, as the Trust will investigate
and prosecute those ripping off the
NHS.
Anonymous wrote about orthopaedics at Grimsby. They said:
“A very busy department but I was sent for an x-ray when I
arrived. Got results and saw a wonderful consultant. Treated
with great respect and they went through all the details of my
op. My appointment was 2.30pm, I was out by 3pm. I don’t
think I could have been treated any better. My appointment was
Monday and by Thursday I received my pre-op appointment.
Well done to the team, I’d give them
5 stars.
Get in touch
Send your compliments and thank you letters to our patient
advice and liaison team by email at nlg-tr.pals@nhs.net or via our
website at www.nlg.nhs.uk/contact. You can also talk to us on
social media: just search for NHSNLaG, scunny hospital, grimsby
hospital or goole hospital to find us on Facebook and Twitter.
Laura Halifax: “Every single time I’ve visited this hospital
(Grimsby) as a patient and as a parent of a patient in the past
year I have nothing but praise for the staff. The staff in A&E
are polite and friendly, the nurses and doctors are friendly and
knowledgeable. All those I’ve come across are patient, caring
and kind. I think the staff need to know that I appreciate what
they do and hope they continue to do such a brilliant job. Thank
you!”
The Friends and Family Test - why we do it
The Friends and Family Test (FFT) helps
patients provide feedback on their
experience across our three hospitals and
community services.
Devised by Prime Minister, David
Cameron, it encourages patients to rate
their experience by asking them whether
they would recommend the service/
department to their friends and family or
not. They are asked to respond on a scale
from ‘highly likely’ to ‘highly unlikely’.
The results can be used to identify any
areas of concern, but equally to highlight
any areas of good practice.
At our Trust we currently have access
to the FFT in all of our ward areas,
departments and community services.
While there are some response rate
targets that we must achieve in acute
ward areas and A&E, the benefits of
FFT lie in the wonderful comments that
people leave.
This is a real bonus for all areas using
16
Together
FFT as it helps teams
understand what
patients think about
their experience in their
areas. Sharing these
comments with staff is
a great way to increase
morale as 97 per cent
of all our feedback
across the Trust is
positive.
Each month over 2,500
cards are completed by
patients, and around another 500 patients
leave messages on the automated call
service we have for A&E and maternity
services.
Patients can also access an online FFT
survey on the Trust website.
If you work on a ward or A&E please
capture feedback by offering your patients
a FFT card on discharge. If you work in
a department then decide how best to
we care, we respect, we deliver
Nicki Foley, the Trust’s local counter fraud
specialist, has issued the warning as part
of November’s Fraud Awareness Month.
She said: “The Trust is absolutely
committed to ensuring that the public
funds of the NHS are spent on caring for
patients and not diverted into fraudsters’
pockets.
“All referrals about suspicions of fraud are
investigated and we will take appropriate
action against people.”
As part of the awareness month Nicki will
be staging a series of fraud sessions, as
well as visiting wards and departments.
The events are being held on:
Scunthorpe hospital
• November 13, hospital restaurant,
lunchtime
• November 23, lecture theatre,
10.30am to 11am and 11.30am to
12pm
• November 25, lecture theatre,
2.30pm to 3pm and 3.30pm to
4pm
Goole hospital
• November 16, lecture room,
11.30am to 12pm and 1pm to
1.30pm
• November 26, Goole Coffee Bean
Grimsby hospital
• November 17, lecture theatre,
10.30am to 11am and 11.30am to
12pm
• November 18, lecture theatre,
Nicki Foley
2.30pm to 3pm and 3.30pm to 4pm
• November 27, lunchtime, hospital
restaurant
Community
• November 19, Holdenby House,
Scunthorpe, 11.30am to 1pm
• November 19, The Angel, Brigg,
1.30pm to 2.30pm
• November 24, Duchess House,
Scunthorpe, 8.15am to 10am.
To book a place on one of the above
sessions (no booking necessary for
restaurant and community sessions)
contact Jacky Gibbons on SGH 2432 or
email: jackie.gibbons@nhs.net
Nicki said: “Feel free to come along
and have a chat. I will be on hand to
answer any questions people may have
about counter fraud work within the
organisation and the wider NHS.”
Anyone who is concerned about
fraudulent activity within the Trust should
contact Nicki on SGH 2994 or email: nicki.
foley@nhs.net or ring the national fraud
and corruption line on 0800 028 40 60.
Fraud includes:
• Staff gaining employment with false
documentation
• Staff claiming for shifts they did not
work or working elsewhere while
off sick from the Trust
• Patients claiming for travelling
expenses they are not entitled to or
have not incurred
• Contractors falsifying records of
NHS work or goods provided.
It’s a doctorate for Dave Broomhead
capture your feedback, leave the cards out
for people to complete but also hand out
the cards. The more feedback you collect
the clearer the picture you’ll get of what
your patients are experiencing on a daily
basis.
FFT is a great way to gather feedback,
please help us improve what we need
to and celebrate what we do well by
collecting it. Article by Jo Loughborough, patient
experience practitioner (pictured inset)
Congratulations to Dr Dave Broomhead,
associate medical director for community
and therapy services, who has recently
been awarded a degree of Doctor of
Professional Studies by Sheffield Hallam
University.
His thesis was titled ‘A realist evaluation of
NHS managers’ experience of managing
staff and poor performance’ and has
already been put to good use as it has
led to his involvement in making changes
to the Trust’s performance management
policy and providing training to frontline
managers.
Dave said he really enjoyed his five years of
studies which he carried out on evenings
and weekends as well as using research
time set aside for his role.
He said: “I never thought I’d be able to
do something like this. I’d encourage
all staff to get involved in research and
take advantage of any development
opportunities, you never know where it
will take you.”
Dave was supported by the Trust to carry
out his studies with study leave days
being granted. A copy of Dave’s thesis will
soon be available on the community and
therapies group hub page and in the Trust
library.
Dr Dave Broomhead with his degree certificate
17
Picture box
Meet the team
Nicola Dixon and Sue Cooper, breast
care clinical nurse specialists
Breast care survivorship team
Two clinical nurse specialists at the
Trust are now offering a unique service
to breast cancer patients.
Sue Cooper and Nicola Dixon have set
up what they believe to be the only
team in the country offering local men
and women additional support after
their initial treatment, tailored to each
individual patient’s needs.
Their aim is to improve the quality of
follow-up services for patients and
they’ll be seeing people after their year
one mammogram.
Patients are referred to the service by
their consultant and at the initial clinic
appointment they will be assessed and
have an individual care plan developed
and agreed with the breast care nurse.
The care plan will include detailed
information about signs and symptoms
to be aware of; long-term side effects of
treatments, how to contact the breast
care survivorship team should they have
any worries or concerns, healthy lifestyle
advice and information about local
health and wellbeing sessions. A copy of
the care plan will be given to the patient
and their GP.
Nicola said: “We are their single point of
contact once they’ve finished treatment
and had their year one mammogram for
the next four years. It’s a complete shift
in how breast cancer follow-up care is
managed.
“We’ve done a lot of research and
spoken with other trusts and as far
18
Together
as we can tell we are the only area in
the country to offer a breast specific
follow-up and survivorship programme
with designated breast care survivorship
clinical nurse specialists. Usually the
follow-up and survivorship workload
is an additional duty for breast care
nurses.
In preparing the programme the duo
have spoken to local breast cancer
survivors about what they would have
liked to have had on offer while they
were going through their follow-up
treatment.
Sue added: “Breast cancer patients
get a lot of support after their initial
diagnosis and it can sometimes be quite
overwhelming with all the information
they are given, but after they have
completed their initial treatment and
their hospital appointments reduce it
can feel quite frightening.
“We’ll be focusing on their recovery
and overall health and wellbeing by
identifying their individual needs which
may include social, psychological or
sexual concerns.
“We’ll be providing psychological
support and offering information and
advice in addition to signposting to
other health professionals and services,
with the ultimate aim to ensure patients
feel supported and equipped to selfmanage their own future health and
wellbeing.”
It’s particularly good news for
we care, we respect, we deliver
Scunthorpe patients who would usually
have to travel to Grimsby for some of
their follow up clinic appointments
as Sue and Nicola will be offering
appointments in Scunthorpe too.
The introduction of the team will also
free up consultant and breast care
clinical nurse specialist time, as they’ll
be taking over follow-up appointments,
allowing their colleagues to spend
more time supporting newly diagnosed
patients.
As part of the programme Nicola and
Sue have also linked in with local leisure
centres to offer breast cancer only
exercise programmes and are working
with occupational therapists and
physiotherapists at the Trust to develop
exercise programmes specifically
for breast cancer patients. During
September and October they organised
two exercise taster days for local people
who have had treatment for breast
cancer at the local leisure centres in
Grimsby and Scunthorpe.
Sue said “The aim is to provide an
exclusive, supported and fun event
tailored purely for breast cancer patients
to introduce them to a wide range of
exercises in the hope that they will be
inspired to take up physical activity to
improve their overall health and wellbeing
following their treatment.”
To find out more about the team contact Sue
or Nicky on (01472) 874111 extension 2397.
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manage ith baby Layla, G hwaite, advance
r, Annab
d health
e
o
rg
in
a
el Donald
care ass
Chrost, lo
Katie Tay
ista
so
c
lor with
baby Eri n with baby Ao al newborn hea nt, Christina
ife, Victo
n and Sa
ring scre
ria
rah Judd
en
ward ma Scott with baby ing
nager fo
Henry,
r NICU.
Staff at the Assisted Living Centre at Grimsby hospital welcomed the
deputy leader of the council recently. Councillor Jane Hyldon-King who
is the portfolio holder for health, wellbeing and adult social care at
North East Lincolnshire Council visited. She chatted to staff about how
the centre works, saw some of the daily aids for living and toured the
demonstration areas as well as hearing about the different types of
assistance offered to patients. She said: “I was very impressed with the
centre and the fact that we have something like this that people can
access in the community.” She is pictured with occupational therapist
Emma Scargall.
n
up funds in aid of Macmilla
ir busy schedules to whip
ple
peo
s
age
our
enc
Staff took time out of the
rity
cha
ls to the test. Each year the
by putting their baking skil
ds for cancer support.
coffee morning to raise fun
a
d
hol
ir
and
er
eth
tog
get
to
ed, raised £230 with the
development team, pictur
from
3
2.3
£10
ed
Staff in the research and
rais
use
anwhile staff at Scawby Ho
selection of tasty treats. Me
up as a raffle prize.
cmillan cake which they put
Ma
l
cia
spe
r
and
sale
e
cak
their
ch nurses, data coordinato
n and Jo Hill, both resear
d.
Bon
any
Pictured are Sandra Pearso
Bry
tice
and administration appren
Dawn Jones and business
Mr Silas Gimba, consultant obstetrician and gynaecologist, pictured at
the Values in Health and Social Care Leadership Conference in Sheffield.
He attended with advanced nurse practitioner/nurse colposcopist Lynda
farrow-Browne as they presented a poster on ‘The NHS Paperless Vision and
Challenges of Clinician Engagement and Leadership’. Lynda said: “The day
was full, varied and extremely interesting and I’m immensely proud to have
been a very small part of the data collection required to complete the article.”
Get in touch
Are you organising a cheque
presentation on your ward/
department? Then get in touch with
the communications team on (01724)
387739 and let us know so we can pop
along with our camera.
With more
than 70 yea
rs cl
Janice Mars
hall (left) an ocked up between th
em medica
d Fay Fixter
are pictured
l secr
(rig
with consu
ltant ophth ht) have retired from th etaries
party. Janic
almologist
e Trust. They
e started w
Mr
ork at Scun
her first po
thorpe hosp Q K Ali at their retirem
st 26 years
ital in 1970
ent
ago.
and Fay too
k up
19
S
H
N
E
H
T
S
T
S
O
C
D
U
FRA
!
R
A
E
Y
Y
R
E
V
E
S
N
O
I
L
L
MI
HOW CAN YOU HELP?
BE VIGILANT AND IF IN DOUBT REPORT YOUR CONCERNS
Fraud against the NHS includes:
• Staff gaining employment with
false documentation
• Staff claiming for shifts they
did not work
• Staff working elsewhere
while off sick from
the Trust
For advice ring Nicki Foley, local counter fraud specialist on SGH 2994
or call the National Line on 0800 028 40 60