ProCredit Academy - ProCredit Holding
Transcription
ProCredit Academy - ProCredit Holding
ProCredit Academy A Training Centre for ProCredit Bank Managers 2 Contents The Significance of the Academy 4 Expectations towards our Students 6 Faculty Leadership at the ProCredit Academy 8 Banking and Finance 10 Humanities 12 Environment and Communication 14 Programme Structure 16 The Introduction Courses 20 The Campus 22 4 The Significance of the Academy The Significance of the Academy The ProCredit Academy in Fürth with its three-year programme of courses has been in operation since January 2006. But what exactly is this Fürth Academy? A specialised MBA programme? An elite management school? A course to promote corporate identity? None of these answers, taken on their own, provides a satisfactory or sufficient explanation. The significance of this Academy, which is the central component of a progressively structured training programme for ProCredit staff, can only be fully understood if one takes account of the special nature of the ProCredit banks and their parent company, ProCredit Holding. What makes them special is both a formal and a practical dimension. ProCredit banks are not “home-grown” local banks with local owners, where everyone speaks the local language and shares the same local culture; yet they are also not part of a large banking conglomerate (such as Raiffeisen, Société Général, Intesa or Santander) with a corporate culture that has been built over a long period and with strong financial roots in the country of the parent company. In contrast, the ProCredit group of banks originated in a conscious decision by several owners, none of whom come from a national or international commercial banking background. As a consequence, the need to construct our own institutional, linguistic and ideological framework – in other words, to create an identity for ourselves – was much greater for us than for other financial institutions. But in addition to this formal reason there are other factors of a more practical nature which make us a special case. A bank with a development policy mission is not simply a commercial bank with a different marketing strategy. Rather, it is a bank which is continually forced to seek a balance between the conflicting goals of profitability on the one hand and social impact on the other. The concrete manifestations of this conflict may take different forms at different times and in different local contexts. The profits to be earned from microlending and the overindebtedness which possibly results from it are just the most recent expressions of this ongoing conflict. Precisely because this underlying conflict, or perhaps one should say this underlying tension, constantly needs to be reassessed, our training programmes are designed not to provide our staff with narrowly specialised technical skills alone, but rather also to familiarise them with the social dimensions of an economy, and to impart values and principles. For some classical economists and the currently prevailing neo-classical economic theory, our broad approach probably appears unnecessary or even absurd. Neo-classical economic theory simply asserts that profit maximisation in the private sector leads to maximum benefit for society. The latest financial crisis should have made it clear to everyone just how nonsensical this assertion is. That is why we cannot leave the training of our core staff members to the MBA courses offered by universities, the majority of which are known to embrace most of neo-classical theory and thus turn a blind eye to the social and historical aspects of economies, though some might at best offer optional courses in business ethics. The Significance of the Academy ProCredit banks have to live up to the expectations of at least three different groups: their owners, their customers and their staff. The content of the courses offered at our Academy must take all of these groups into account and must transmit the corresponding values. Of course, at the Fürth Academy we primarily address the management staff of the ProCredit banks. Nonetheless, we do not wish to see ourselves as an elite school. For one thing, the term “elite” is too exclusive and tends to encourage individual arrogance; for another, we would like to offer the opportunity of personal and professional development to a broader group of employees, rather than focus solely on the formation of a management cadre. This inclusiveness should not, however, cause anyone to lose sight of the high standards that the students are expected to meet in terms of performance and commitment. Standing at the entrance to the Academy is a copy of a statue commemorating the Four Musicians of Bremen, the heroes of a German folk tale (www.fairytales4u.com/story/four.htm). The message of the story, and the one that we too aim to convey, is captured in the terms heterogeneity, solidarity and modesty. In that respect, it forms a link to the way we see our role as financial intermediaries, and also our social mission. Like many other symbols, it aims to capture our corporate identity in an image. The corporate culture of the Academy can be summed up in the concepts of tolerance and curiosity, rational thought and scientific method, solidarity and friendliness, values and principles. Ultimately, staff members are selected for participation in the course on the basis of their bank’s assessment of their performance and personal development to date, and their achievement in the courses held at both the Regional Academies and the English Language Centre. The aims of the ProCredit Academy are to generate even greater comprehension of and identification with the company among our staff, to win their active commitment to serving as multipliers of our values and our business policy, and – if the circumstances allow – to prepare them for the assumption of even more challenging responsibilities within the company. If we bear in mind that our group of banks evolved out of a commitment to development aims and that this idea has taken on different concrete forms in different countries, it becomes obvious just how much the group depends not only on the support of the owners but also on the local staff members who represent that idea in their respective countries – and certainly not only at the top management level. This, above all else, is the significance of the Fürth Academy: it is there to foster the commitment of our staff at many levels of our banks and to convince them of the value of the work we are doing. Ultimately we hope that it will make them immune to the enticements of competitors who are not willing to invest in training themselves, but have no scruples about poaching our already well-trained staff with offers of bonuses. So far our efforts to instil loyalty and dedication in our leading staff have been very successful. 5 6 Expectations towards our Students Expectations towards our Students If we would like to be a “different” bank, a more responsible bank, we also have to convey this in terms of more extensive expectations from our staff. This is even more important with respect to our managers. Particularly for management positions, we expect our colleagues to be committed to a humanistic world view and, in addition to indispensable technical expertise, to also have a high degree of emotional intelligence that is embedded in a value system. We distance ourselves from the value system that formed the basis for orthodox neo-classical economics, whose concept of humanity has long since been revealed in practice as being unscientific, anthropocentric, hostile to the community and ultimately far too short-sighted. In contrast to this way of thinking, we take a heterodox approach and incorporate many other disciplines into our considerations. In taking this approach, we try to contribute to the effort to restore economics to what it always was: political economy. About 30% of our employees have had to pass a demanding selection process and the subsequent six-month Young Bankers Programme (YBP) in order to work for us. These represent just over 2% of the original YBP applicants. In the course of their professional development, together with their senior colleagues, they attend compulsory courses for Service Centre Heads (two weeks), Branch Managers (four weeks) and a one-week ethics course. All senior managers must speak English well, and for this purpose they attend courses that build on one another in our three academies. Prior to attending the management academy in Fürth, applicants should generally have already completed the one-year course at the regional academy in Veles, Macedonia or Fusa, Colombia. Many of our students are familiar with the passive approach that typifies authoritarian societies and institutes of learning, an approach characterised by listening, biding one’s time, and imitating. Attending a regional academy already makes it clear that we promote a different kind of learning. We Expectations towards our Students expect strong involvement and lots of interaction from our students. Those who shy away from expressing a standpoint on something presumably do not have one; those who shy away from stating their opinions openly and honestly are probably not open and honest in other aspects of their lives; those who are reluctant to accept with open arms the multicultural challenge that Academy life necessarily involves are probably chauvinistic in other respects too. It is not so important to be good at all the subjects on offer. That is precisely why we do not see ourselves as an elite school in the traditional sense. However, what is very important is the willingness to engage and participate. Only if students take this approach will they be able to really experience the value of this training course and the process of critical self-reflection of their own role in this company that the course is designed to set in motion. Admission to the Fürth Academy entails a preliminary selection process in every ProCredit bank as well as a month-long Introduction Course in Fürth, in which logical and verbal skills as well as grouporiented behaviour and social intelligence are emphasised. Upon admission to the Academy, the employee embarks on a cycle of 18 course blocks of two weeks each; the content of these courses is briefly summarised in the following pages. Successful completion of the Fürth Academy course does not automatically guarantee a career at a ProCredit bank. At best, it is a necessary but not a sufficient precondition. We have deliberately chosen to make this opportunity for skills development and personal development available to a broadly diversified range of staff, in order to help build our corporate spirit and our special way of banking and communicate these values to a large group of colleagues. 7 8 Faculty Leadership at the ProCredit Academy Faculty Leadership at the ProCredit Academy The courses offered by the ProCredit Academy fall into three main areas, each led by the responsible director. These individuals are responsible for both overall co-ordination of their teaching staff and the courses offered, and for evaluating the students and providing them with feedback. Director, Banking and Finance (Blue) Borislav Kostadinov Director, Humanities (Red) Rolf Kreitel Director, Environment and Communication (Green) Sandrine Massiani Faculty Leadership at the ProCredit Academy Borislav Kostadinov, born 1976, is a member of the Management Board of ProCredit Holding and is also on the supervisory boards of a number of Eastern European ProCredit banks and ProCredit Bank Germany. He is responsible for Group Credit Risk and is at the forefront of group-wide efforts to establish and develop an Environmental Management System, which includes Green Finance. Mr Kostadinov started his career with the group in 1999, working as a loan officer, bank adviser and branch manager in his native Bulgaria before going on to become Deputy General Manager and later Chairman of the Board of Directors in Serbia and General Manager in both Macedonia and Albania. Mr Kostadinov holds a degree in Economics and Business Administration from Sofia University. Rolf Kreitel, born 1977, has been a member of staff since 2006. Mr Kreitel was recruited to develop the Humanities Curriculum as an equally important part of the Academy’s programme and an element that differentiates the Academy from other management training institutions. He is Director of Humanities and a member of the management team. Mr Kreitel has a degree in political science and history from the Goethe University of Frankfurt as well as a Master’s in public administration from the German University of Administrative Sciences in Speyer. Sandrine Massiani, born 1971, is responsible for Group HR and Group Audit and is a member of the supervisory boards of several ProCredit banks in Eastern Europe. She has been in charge of the overall co-ordination of HR policies and activities since 2011. Previously, as Regional Co-ordinator for the ProCredit banks in Africa, she oversaw the strategy and operations of these institutions and served on their boards. Prior to joining ProCredit in 2003, Ms Massiani worked for the international network of BNP Paribas. After graduating with a degree in financial management, she studied development finance at the University of London, and political science and international relations at the Institut d’Etudes Politiques de Paris, France. 9 10 Banking and Finance Banking and Finance The topics included in the Blue Curriculum do not just represent a list of technical subjects that all bank employees, regardless of their position, should be familiar with. Rather, they are about gaining a deeper understanding of the meaning and the relevance of the scope of figures and reports. This requires specific knowledge of mathematics and reporting, which is provided during the initial courses at the Academy. Participants are expected to become confident at using numbers and statistics to support their ideas and findings and the messages they wish to convey. They discuss the structure of our financial reports and the meaning of each individual position. But to acquire a real understanding they must also develop the ability to analyse the reports critically. This means being able to identify the relationships between specific reporting positions, ask the right questions about the information they contain, propose hypotheses about the reasons behind certain findings, and cross-check their assumptions. Basing judgments and management decisions merely on indicators without analysing the reason behind value changes is much too simplistic. The interpretational limits and the possible contradictions of steering a company by using indicators is the subject of the respective courses. Based on financial analysis, the question of financing will be addressed from the perspective of both the institution and the investors who provide it with equity and debt capital. Choices between investment and financing alternatives are influenced by expectations about profitability, cash repayment and the possible influence on management. The participants’ previously acquired knowledge about profitability calculations, discount modelling, reporting analysis and the “time value of money” concept will be applied in a different context, and the discussion will be broadened to include a new dimension, namely risk. The concept of risk increases the complexity of analysis and decision-making. By evaluating the potential impact of risk events, participants must find ways to prevent and limit both the risks themselves and their possible negative effects. The challenge is to steer a company successfully, taking the interacting spheres of cost, price, efficiency, responsibility and risk into account. To accomplish this, participants must create measures that ensure that the company’s overall business strategy is applied and that the achievement of certain business targets is monitored. In this context, participants will discuss our client strategy in detail. As an exercise they will develop a business strategy for different types of banks and will convert their strategy into concrete figures. Through this exercise they not only learn about the technical aspects of producing such a plan, but they also have to ensure that their business plan is consistent and is presented in a credible manner. We must avoid falling into the trap of allowing numbers and reports to create a separate world for themselves, an independent microcosm that seems to follow its own rules and rationale. We should never forget that, behind all the numbers, calculations and models, the science of economics can only paint a limited picture of socio-economic reality as a whole. That is why it is so important to discuss economic theories against the background of their social roots, to study the history of lending and to analyse not only the social implications of lending operations, but also their environmental implications. Banking and Finance Dr Anja Lepp, born 1958, has been a member of staff since 1985. Dr Lepp was a member of IPC’s management team from 1995 before becoming a manager at ProCredit Holding in 2008. She is also on the supervisory boards of the ProCredit banks in Ukraine, Armenia and Bolivia. In addition to her management functions at ProCredit Holding’s and IPC’s head offices in Frankfurt, Dr Lepp has carried out several long-term assignments in Eastern Europe and Latin America, serving as a project manager of financial institution-building projects in Peru and in Kazakhstan and as a manager of ProCredit Bank Ukraine. Dr Antje M. Gerhold, born 1967, is a member of the Management Board of ProCredit Holding and is also on the supervisory boards of several ProCredit banks. Prior to joining ProCredit Holding, Ms Gerhold was a Managing Director in the Commerzbank Group. Here she was responsible for the restructuring of the branch network in the private and business client segment in Germany and, as a divisional head in the Central and Eastern Europe segment, for strategy, business development, finance and funding. Before joining Commerzbank, she was a management consultant at an international consulting firm and a university research and teaching assistant. Antje Gerhold holds a PhD in economics. Alois Knobloch, born 1971, has a degree in business administration and business education from the Goethe University in Frankfurt, Germany. He joined the staff of ProCredit Holding in 2005 and was part of the team which set up the ProCredit Academy in Fürth. He became the training coordinator for Latin America in 2010 and manager of the Regional Academy in Colombia in 2012. His main responsibilities were developing the curricula for technical topics at the Academies as well as giving lectures in mathematics, statistics, investment and finance, accounting, cost management and economics. Mr Knobloch has held the position of Head of Finance and Controlling at ProCredit Holding since March 2014. 11 12 Humanities Humanities At the very heart of the Humanities Curriculum are a number of ambitious goals that go far beyond the mere dissemination of knowledge. Students undertake a study of history in the humanist tradition and are encouraged to broaden their minds. The thrust of the programme is to foster the same qualities that define the great Enlightenment thinkers of the 18th century, specifically intellectual rigour and the courage to question received opinions and traditional world views. We hope to arouse students’ curiosity and to embark on an exciting journey in search of the facts. To meet these aims, we have developed a course of study that considers the development of human civilisations in the context of the human condition. According to this perspective, human beings are seen as products of a long cultural and even longer biological evolution, and at the same time as drivers of history, pursuing their needs and using their capacities for both co-operation and competition. This course sets out to identify and discuss the environmental conditions for human development, and to examine the major stages of human history. This approach is based on the firm belief that history is unable to explain anything when it is arbitrarily divided into distinct areas or periods of time, or if it remains nothing more than story-telling. Given this motivation, it is necessary to follow a timeline that extends from the origins and evolution of life on Earth, through the development of the first complex human societies and civilisations, to globalisation in the 21st century. While the 18 topics covered follow a loosely chronological order, they are very much interrelated and continually build on each other in terms of content. Furthermore, they afford students new perspectives over time, enabling them to make both informed comparisons and overarching statements in the fields of historical and sociological analysis. The overall aim of the curriculum is to facilitate a detailed discussion of contemporary relationships between economic, political and ideological systems. By studying history as a science, we incorporate the related disciplines of sociology, politics, economics, philosophy and theology, and thus the analysis of historical events serves merely as a platform for interdisciplinary discussions of complex issues. For instance: How is power established in political and economic arenas, and in what ways is it used? How are states and empires formed and organised? What is the basis for collective value or belief systems, and how do governments legitimise and enforce these ideologies? The teaching methods promote individual participation: explanations are not simply presented to the class, but are arrived at primarily as the result of discussions. Students are challenged to search for answers whether they are in class or interacting in smaller working groups. Nevertheless, their ideas and convictions must be sufficiently well-founded to stand up to the criticism of others since the emphasis remains on learning and study of the material in a group setting. Constant challenges, both in an academic and a social sense, are posed by a wide range of projects that include essays, case studies, presentations and simulations. By striving to ensure that students play an active part, we give them the scope to ask questions and to offer a meaningful contribution. The focus is not on the accumulation of abstract knowledge, but rather on the development of a sound understanding of the topics covered as well as the ability to present and respond to complex ideas. Our aim is that students throughout the courses will continuously construct their own intellectual frameworks in order to meet questions and dilemmas related to their private and public lives at home. In this way students will emancipate themselves from traditional or preformulated doctrines and develop their ability to think autonomously. Humanities Denise Griffey, born 1982, is a teacher in the Humanities department at ProCredit Academy. She gathered extensive teaching experience at the School of History and Archives in University College Dublin, and taught a variety of history modules ranging from the medieval to the modern period. She also served as a research assistant on the Iberian Book Project. She is a member of the European Reformation Research Group (ERRG), as well as the Society for the Study of French History. She obtained a BA in European Studies as well as a Master’s in History from the University of Limerick in Ireland where she specialised in art and society in Renaissance Europe and gender history. Dr Claus-Peter Zeitinger, born 1947, is the Chairman of the Supervisory Board of ProCredit Holding and founder of IPC. Carrying out numerous missions in Latin America, Eastern Europe and Africa, he gathered extensive experience in the field of development finance and institution building. He has written a number of studies on subjects relating to target grouporiented lending. At the Academy he teaches anthropology, ancient history and history of religion. Dr Zeitinger obtained a PhD in economics at the Goethe University of Frankfurt in 1977. Brodie Adamson, born 1981, joined the ProCredit Academy in January 2011 as a lecturer in humanities. His main responsibilities now are developing and facilitating the Introduction Courses at the ProCredit Academy. In this role and together with ProCredit management, Mr Adamson participates in the selection and preparation of candidates for the Academy programme. He also instructs the first three blocks of history during the initial year of the Academy. He obtained an MA in Economic History from the University of Auckland in New Zealand and a BA (Hons) in World History from the University of Victoria in British Columbia, Canada. Before joining the ProCredit Academy, Mr Adamson taught courses in world and American history at the University of Auckland. 13 14 Environment and Communication Environment and Communication At the heart of ProCredit as a socially responsible banking group is a strong commitment to have a positive and sustainable impact on the environment in which we are operating. One key component of this vision is to actively address, at least in the countries where we operate, the environmental issues that have become so acute, especially in the last 50 years. A second component is to create a working environment with our customers and our staff that is characterised by respect, integrity and open communication. These key components of the ProCredit identity require a deep understanding of the fundamentals and values we stand for and a credible and effective way of communicating with our clients and our staff. The Green Modules comprise a total of 11 courses running through the three-year curriculum, conducted with the support of experienced colleagues from ProCredit and IPC. The aim is to encourage and enable the participants to engage in, discuss, assess, acquire the necessary understanding of, and assertively apply our approach to three areas: environmental issues, working environment and communication. The courses on our approach to environmental management are set up to provide participants with a deep understanding of the causes of global warming, the effects of climate change and the characteristics and sustainability of the different types of energy, thus enabling them to assess independently and critically the ongoing international political debates around these issues. The students are presented with and discuss the institutional environmental management system of the group. Strong focus is put on the need for our staff to have a high level of awareness about environmental issues, and on the advanced policies that have been established in the ProCredit banks in the last few years. The students not only gain an in-depth understanding of the why and how of our approach to environmental management but are also enabled to pass on this knowledge to their staff and colleagues in their respective banks. When addressing our approach to staff development and management, the focus is clearly put on the role of managers in creating an environment in which our employees thrive, develop and feel emotionally attached to the institution. In that context the key elements and rationale behind our values-driven, longterm approach to staff recruitment and development are thoroughly discussed. Over the three years of the curriculum, students are put into situations where they directly experience the challenges of permanent communication and constructive feedback, but also the benefits in terms of fostering commitment, openness and integrity in our staff and enabling them to grow personally and professionally over time. In the courses concerned with our approach to communication, special attention is paid to the responsibilities of managers in facilitating effective communication among their staff and colleagues, not only in their own teams but also in their respective banks as a whole. Managers are led to critically assess their own style of communication based on an understanding of general principles but also and above all on practical exercises. Through this, they gain an understanding of how crucial their daily approach to communication is in building relationships and sustaining the motivation of their staff. Last but not least, the elements that make communication towards our clients coherent and credible are discussed in detail. Given our values-driven identity and constant drive to improve ourselves as an institution, we have to continuously communicate on where we are heading and why. This requires a strong capacity to transmit, in one’s own words, not only technical knowledge but also our non-negotiable humanistic values and principles, and our broader understanding of the contexts of our lives and work in an honest, permanent and self-reflecting way. This is what we expect from our managers and staff. Environment and Communication Gabriele Heber, is a co-founder and co-owner of IPC, and a Managing Director of the company since 2004. She has played an active role in IPC’s projects since 1981, initially in the area of renewable energies and later as a consultant to financial institutions on MSME financing with a regional focus on Africa and Latin America. Since 2008 she has been responsible for the business area of environmental and energy financing worldwide and co-ordinates the project of implementing a three pillar environmental management system at the ProCredit banks. She holds a degree in chemistry and has completed post-graduate studies in development finance, sociology and international relations at the Goethe University of Frankfurt. Andrea Kaufmann, born 1960, has been working for the ProCredit group since 2004, first as an IPC employee, and currently as Head of Group Marketing and Communications at ProCredit Holding. For many years previously she worked for various global agencies as a consultant for international brand and corporate communications, developing and implementing integrated strategies and campaigns, and supervising the launch of new corporate identities. As a trained banker with a Master’s degree in marketing communications, she combines her solid theoretical knowledge with practical experience in the financial sector. Mareike Wolter, born 1984, is a specialist in adult learning and train-thetrainer courses. She joined IPC’s Education and Skills Development Team in 2010. During her studies she acquired valuable practical experience working for various organisations as a trainer. Her main strengths lie in the development of training concepts, taking into account the important role played by cultural environments. She has gained both academic and practical experience in Germany and Eastern Europe and possesses a good command of several languages. At the Academy she teaches communication skills and several topics focusing on management skills. 15 16 Programme Structure Year 1 Block I Block IV Basics of Financial Mathematics and Statistics Analysing real-life problems with mathematical models, drawing conclusions from large sets of data and presenting them by using statistics, discussing the financial and economic impact of discounting effects and marginal considerations Teacher: Boban Kostadinovski 4.5 Financial Analysis Analysing the financial statements of the banks and the holding company, learning about the allurement and the limitations of assessing and managing a company by using ratios, linking operational results with financial performance Teachers: Jana Donath, Robert Holzmann 5 The Origins of Human Civilisations: The Social Cage in Ancient Egypt Emergence, existence and downfall of state and civilisation in the Nile Valley from 4000 to 1200 B.C.E. Teacher: Brodie Adamson 5.5 Oikos and Polis in the Archaic and Classical Age of Greek Civilisation Greek modes of economic and political organisation Nation-building during the epic struggle between the Greeks and Persians 5 Teacher: Denise Griffey Block II Block V Financial Reporting Learning the way businesses present their performance using financial statements, finding out what kind of information the recipients of such statements can gain and what they are typically interested in, discussing the benefits and limits of this information as a support for decision making Teachers: Alois Knobloch, Markus Müller, Robert Holzmann 5 Introduction to Philosophy The origins of Greek philosophy The Presocratics, the Sophists, Socrates and the Practical Turn in philosophy Plato, Aristotle; further influences Teacher: Alejandro Fontcuberta 5 The Origins of Human Civilisations: The Sources of Social Power in Ancient Mesopotamia State and empire-building in Mesopotamia from 4000 to 600 B.C.E. Teacher: Brodie Adamson Alexander the Great and the Age of Hellenism Universalism and individualism under divine kings Stoicism, Epicureanism and mystery religions as outgrowths of the Zeitgeist Teacher: Denise Griffey 5 5 Block III Block VI Climate Change and Climate Politics: An Environmental Capacity Building Course Causes of global warming; Effects of climate change; Mitigation and adaptation; International climate policy Teacher: Carina Dunker Risk Management and Prevention of Financial Crime An introduction to risk management with a special focus on financial risk management, operational risk management and the prevention of financial crime 5 Teachers: Anja Lepp, Janosch Witte The Catastrophic End of the Bronze Age and the Dawn of the Iron Age Indo-European migrations The Sea Peoples phenomenon The new order of the Middle East Zoroastrianism, and the coming of the Greeks Teacher: Brodie Adamson Public Feedback Giving meaningful and constructive feedback Understanding how others see you Excursion to Paris 3 5 Management: Internal Communication as an Institution The manager’s responsibilities in regards to communication Ensuring effective communication The role of communication in motivation Communication as strategy Teacher: Mareike Wolter 5 2 Block VII History of Religion: Zoroastrianism, Judaism and Christianity The emergence and spread of global and dogmatic mindsets From polytheistic “maintenance of cosmic order” to an ethicisation of religion and normative monotheistic belief Teachers: C.-P. Zeitinger, Denise Griffey, Rolf Kreitel 10 Programme Structure Year 2 Block I Block IV ProCredit as an Employer: Our Approach to Staff Development What are the key features of our approach to recruitment and staff development? What is expected from ProCredit employees? What type of working environment makes employees thrive and identify with the institution? Teachers: Sandrine Massiani, Julia Pruhtovich, Ana Okleska 4 Investment and Finance Evaluating investment and finance decisions using financial statements, marginal consideration and discount modelling, comparing debt and equity financing, discussing the role of risk and risk diversification in your decision-making process Teachers: Robert Holzmann, Alois Knobloch 4 The Rise and Decline of the Roman Republic Political transformation and development: from monarchy to republic From city-state to Mediterranean empire: Roman imperialism Social conflicts, popular politics, dictatorship and revolution Teacher: Denise Griffey 6 The High Middle Ages: Transformation, Crisis, Disaster and Renewal The evolution of feudalism Church/state tension and the church as monarchy Expansion of Christendom and the crusading movement, religious dissent and persecution Teacher: Denise Griffey 6 Block II Block V Cost Controlling Seeing cost controlling in the light of strategic profitability considerations, managing the usage of resources and increasing efficiency by knowing the behaviour of costs and by monitoring their drivers Teachers: Alois Knobloch, Robert Holzmann, Achim Freund 4 Internal Controls and Internal Audit A hands-on approach to designing and evaluating internal control systems in banking processes Teachers: Marion Bouillie, Sandrine Massiani 3 The Roman Empire and its Fall Augustan Rome and the crafting of the Principate Governing the empire: provincial administration, retrenchment and the legionary economy Political and social decay, the “barbarian” invasions and the rise of Christianity Teacher: Denise Griffey 5 Renaissance and Reformation Birth of a new society New ethics and ways of thinking Politics, economy, religion and religious wars Teacher: Rolf Kreitel 6 Excursion to Rome Excursion to Florence Block III Block VI Energy Politics, Water and Waste Depletion of resources Water consumption and water scarcity Alternative energy resources and energy efficiency Waste management Teacher: Gabi Heber Management of Credit Risks What does credit risk management mean for us? The right kind of people in credit risk High loan portfolio quality and responsibility in banking Teachers: Borislav Kostadinov, Eriola Bibolli, Rumyana Todorova, Adela Leka 5 New Horizons: European Expansion and the New Transatlantic World Economy Discovery, conquest and annihilation of the New World Consolidation of state system and the emergence of national economies Teacher: Rolf Kreitel 5 4 Understanding the Dark Ages: Civilisations of the Early Medieval World Rise of the Carolingian Empire and development of the Papal-Frankish alliance Emergence of new political orders and the search for governable political units Christendom and the emergence of feudalism Islamic conquests: rise and development of the Caliphate Teacher: Denise Griffey 5 Public Feedback Giving meaningful and constructive feedback Understanding how others see you 1 17 18 Programme Structure Year 3 Block I Block IV Group Strategy and Business Management How can we become the preferred bank for very small, small and medium-sized businesses in our markets? Understanding our business model, our client profiles, our services and our institutional set-up in order to achieve our institutional goals. Teachers: Antje Gerhold, Emilia Spirovska, Ilir Aliu, Andreea Enache 5 Business Planning Dealing with current market situations, given limitations, resources on hand and strengths obtained in order to break down your strategic vision into concrete and achievable plans, developing coherent objectives considering both internal and external factors Teachers: Alois Knobloch, Achim Freund 4 The Enlightenment Period and its Philosophy Establishing the secular mindset and the foundation of the liberal perspective The ideas of individualism, human rights and democracy Teacher: Rolf Kreitel The Abyss of History: The Totalitarian Regimes of the 20th Century The crisis of the old order The rise of secular and pseudo-scientific ideologies The perversion of the social contract and the loss of humanity Teacher: Rolf Kreitel 4 5 The Choice for Europe: Economic and Political Integration of the EU Teacher: Rolf Kreitel 1 Excursion to Weimar and the Nazi Concentration Camp Buchenwald Block II Block V ProCredit: Management in Practice Reviewing concepts and tools for “people management“ Assessing the quality of your communication skills as a manager Teacher: Mareike Wolter Meet our Software Provider: Quipu Software and services designed for ProCredit banks Teacher: Gian Marco Felice 2 The Cave and the Light - History of Moral and Political Philosophy Teachers: Rolf Kreitel, C.-P. Zeitinger 3 Climate Change in a Global Political Context Simulation of a United Nations summit on climate change Policy-making in a complex global environment Teachers: Carina Dunker, Rolf Kreitel 4 Revolutions: The American Union of Republics and the French Revolution The renaissance of the republic as a political concept in the New World The Proclamation of Human Rights Totalitarian terror in France Teacher: Rolf Kreitel Public Feedback Giving meaningful and constructive feedback Understanding how others see you 3 6 1 Block III Credible Communication The role and importance of coherent and credible messages Understanding and addressing our clients successfully Developing and managing a corporate image and language Teacher: Andrea Kaufmann 3 The Industrial Revolution, Imperialism and the Emergence of the Organised Mass Society The different paths to industrialisation in Europe and the US Institutional foundations of the modern economic world order The social and political implications Teacher: Rolf Kreitel 4 The ProCredit Approach to Environmental Management Energy markets, energy efficiency & renewable energy sources Environmental management systems ProCredit’s three-pillar approach Teacher: Borislav Kostadinov 3 1 19 Rome Bringing History to Life: Our Excursions Paris Florence 20 The Introduction Courses The Introduction Courses The Fürth Academy Introduction Courses, running four times per year over a one-month period, are meant to give candidates a taste of Academy life and to help them understand what is expected of Academy participants. It is a mirror into which the candidates can look in order to form an initial selfassessment. The course also imparts the necessary tools to succeed in the Academy. Organisational and structural aspects are focused on in order to give students the means to juggle multiple tasks in condensed periods of time. Analytical and critical faculties are developed, tested and honed. Students learn to evaluate difficult subject matter and swiftly form critical opinions. The course also seeks to create a stable foundation on which we can construct subsequent models of humanity. All theoretical models of human behaviour, whether philosophical or socio-economic, begin with a set of general assumptions about humanity. Every major scholar who investigated the human condition, from Aristotle, to Adam Smith, to Kant, to Marx, had their own answer to the question “who are we and what is human nature?” However, most of these great thinkers did not base their foundational assumptions on material facts, but rather on pure intellectual discourse. The Introduction Course seeks to combine observed facts and educated discussion, to create scientifically defensible foundations on which we can develop subsequent models and hypotheses. In order to achieve this goal, we must understand not only humanity, but also our place in the natural world and the universe. This field of study is called Big History. It tackles the story of our universe not with mathematical formulas and scientific experimentation, but instead as a narrative journey launched from the shoulders of generations of scientists from every field of human inquiry. We do not know all parts of this story, and perhaps we never will, but through carefully guided examination of the evidence, coupled with educated debate and discussion, we can construct a detailed understanding of the human story. The Introduction Courses In order to tell this story, we must rewind back 13.7 billion years. Students will explore the beginnings of our universe, and some of the fundamental laws which govern it. They will gain an understanding of the Earth’s place in the cosmos, and the twin mechanisms which govern life on Earth: evolution and genetics. With a sound natural basis in place, the course will dive into humanity, seeking to reconnect our species with nature. Students will explore such topics as the evolution of the human brain and societies, the link between biological and cultural evolution, and consequently, for better or for worse, humanity’s near total conquest of the planet. Although humans are at the centre of the story, they are not celebrated. This course will challenge most, if not all, of the participant’s preconceived assumptions about humanity and the universe. Frequently, the evidence will point in directions that at first are puzzling, then troubling. Strict materialistic principles lie at the heart of the course, and no point of view or perspective is safe unless arguments can be made using empirical facts. All assumptions which are based on the notion of superhuman intelligence or a creator will be rejected. However, not only the believers will be disturbed. All those who view humanity as the pinnacle of evolution, or who hold humans to be supremely rational beings, or who resist seeing the biological and evolutionary roots of even the most cherished human behaviours, will have their assumptions shaken. In the spirit of intellectual inquiry, the Introduction Course is very participant-focused. Students are required to take partial ownership for their own learning and developmental process. Presentations, both spontaneous and with preparation time, written assignments, and intensive discussions are the hallmark of this discovery-learning approach. Meaningful participation is key: the more a candidate engages with the course, the more they will take away from it. The condensed nature and the wide breadth of topics make this course a challenging experience. However, with a positive attitude and an open mind, students will not only prepare for the Academy but develop both personally and professionally. 21 22 The Campus The Campus The Infrastructure of the ProCredit Academy The Academy is situated in beautiful, tranquil surroundings in the heart of Germany’s Odenwald region and is a one-hour drive from Frankfurt Airport and ProCredit Holding’s headquarters. The Academy welcomed its first group of participants in January 2006; it now has a total of 100 bedrooms (all en-suite), seven seminar rooms and a large dining hall. In addition, there are three lounges with fireplaces where informal conversations take place. Two computer rooms offer access to the Internet, and extensive common areas provide space in which to spend free time. Sport and leisure activities are also offered. The entire hotel team strives to make the participants’ stay a pleasant one and to take guests’ individual wishes into account. Pelin Uyar is the office manager at the Academy. She is responsible for arranging arrival and departure schedules and for liaising with the banks to organise visas for the participants. Together with the service and housekeeping staff, she makes sure that everyone has a bed to sleep in and that the seminar rooms are equipped with all the necessary teaching materials. In addition to her administrative duties, Pelin looks after participants’ individual needs and concerns. She supports them in everything from retrieving a lost suitcase to arranging a doctor’s appointment. Chef Melanie Schmitt and The service area is the her team cook fresh, well- responsibility of Zekiye balanced meals every day. Alkan. Together with her The dishes are placed on a team, she looks after the self-service buffet and salad guests’ well-being and bar, allowing participants to ensures that every guest pick and choose as they like. feels at home from checkin to departure. Jan Meiss is responsible Every day, Mina Kukavica for technical support and and her team of cleaners transportation. He deals see to it that everything is ably with all major and sparkling clean and ready minor technical and logis- to use again. tical issues. ProCredit Holding Hammelbacher Str. 2 Rohmerplatz 33-37 64658 Fürth-Weschnitz, Germany 60486 Frankfurt am Main, Germany phone +49-(0)6253 - 20 08-0 phone +49-(0)69 - 95 14 37-0 fax fax +49-(0)6253 - 20 08-200 +49-(0)69 - 95 14 37-168 email info@procredit-holding.com carbon neutral natureOffice.com | DE-198-825134 www.procredit-holding.com print production © ProCredit Academy 2015 ProCredit Academy
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