TheBeautyIndustryReportVisit
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TheBeautyIndustryReportVisit
JANUARY 2014 volume 17 issue 1 The retail dilemma— Taking responsibility By Don Bewley A MONTHLY NEWSLETTER FOR EXECUTIVES IN THE PROFESSIONAL BEAUTY BIZ highlights 2 Lafayette Jones’ Multicultural Report 5 Jinny Corp kicks off professional division 6 American Culture launches Pure Blends 8 Performance Brands finds its niche 10 BIR reports from San Juan Beauty Show 12 Ilya Veytsman reports in from Russia 20 Industry shares its wishes for 2014 25 CFN’s Chuck Cohen retires 28 Changes at Beauty Brands 28 Watch list: Regency Salon Studios VISIT US ONLINE bironline.com CHECK OUT BIR’s 2014 BIG! Show Calendar! This is your industry’s newsletter, and BIR welcomes your feedback! Mike Nave, editor 818-225-8353 | mike@bironline.com facebook.com/BeautyIndustryReport facebook.com/MikeNaveBIR Mane St. by Mike Nave EDITOR W elcome to 2014, a new year of exciting possibilities for our world of professional beauty. This month kicks off Beauty Industry Report’s 17th year, and I am honored that Steve and Annie Casciola, the owners of BE Magazine, will be presenting me with their prestigious Beauty Maker Award (BMA) for leadership in media—their first for the category. I hope you will join me and the other honorees, including DePasquale’s Joe Mastalia, on February 16 at the Hollywood Roosevelt Hotel to celebrate the beauty business. I have grown up in the beauty biz, so to be recognized for my contributions to an industry I love is very special. To kick off a great year, we asked industry leaders to share their hopes for the beauty industry. If you didn’t have the opportunity to contribute, I invite you to share yours and join the conversation on our Facebook page. Regards, M ost of us in the manufacturing and distribution segments of the beauty industry understand that a salon’s greatest path to profitability comes from retail. Yet, the question salon owners ask today, as they did 30 years ago, is “How do I get my stylists to retail?” Manufacturers and distributors wonder, “Why don’t salons understand retailing?” As a former hairdresser and salon owner, I know that success in this business requires a passionate dedication to mastering your craft, but financial success demands being completely knowledgeable about the companies/products you represent. Helping stylists understand the power of retailing is an ongoing educational journey that the manufacturer and distributor must provide. The stylist’s recommendation is her most powerful tool and its impact on her success is misunderstood. Clients need to trust and believe in the professionalism of their stylists. When the stylist recommends the proper products for the client, trust develops and respect is earned. However, when a stylist lacks sufficient knowledge, that trust and respect are lost and clients don’t return. It’s really that simple. Many years back when I was behind the chair, one of my best clients, Linda, who sat in my chair religiously every six weeks, came into the salon with a big brown box. I asked her what was in the box, thinking that she must have bought me a gift. I couldn’t have been more wrong. She opened the box and said, “Now Don, I’ve been coming to you for a very long time, and I’ve purchased EVERY product you told me to. Here they are.” She proceeded to ask me why every time she comes in, I sell her the newest, greatest thing. It was then that I realized that I was losing her trust and that she was feeling that The retail dilemma...cont. on p. 2 The Beauty Industry Report Visit bironline.com The retail dilemma...from p. 1 all I wanted to do was sell her a bottle to make a buck. Sadly, she was right. It forced me to take a hard look at why I was selling all the different products. I couldn’t come up with an answer, other than that a great salesperson sold me the product and I, in turn, needed to sell it. So I decided to do my homework and choose a product line that I could believe in, that performed, one I believed had integrity and offered me more than a bottle to sell. Stylists want to be respected professionals. But respect is earned—with knowledge. When stylists are knowledgeable about our industry and the products/ companies they represent and share that knowledge with their clients, everyone wins. So as manufacturers and distributors, we have a responsibility to do much more than provide product and a random product knowledge class. We need to deliver quality, career-building education that helps stylists and owners tap into the potential of retail and the client trust and loyalty it creates. We do that by providing educational opportunities that give stylists the knowledge and tools they need to be advisors to their clients, rather than encouraging them to be product pushers. ________________ Don Bewley is a 30-year salon industry veteran, a hairdresser, former multi-unit salon owner and CEO of Eufora International, which he founded with his wife, Beth. Reach him at donb@eufora.net and visit eufora.net. BIR invites you to become a Guest Columnist. Send your thoughts in about 450 words, including a one-paragraph bio, to mike@bironline.com. We will edit your column for style and space. 2 JANUARY 2014 BIR’s Mike Nave recently attended the opening of Regency Salon Studios, a new salon suite format, as the guest of his wife’s hairstylist for 25+ years, Georgia, whose husband, Charles Lasry, a makeup and eyebrow specialist, is a Regency tenant. Charles told BIR that after working at a couple of traditional salon operations, this new location felt like a breath of fresh air. He was ready for a change and being in a new operation that is located in a large neighborhood shopping center in affluent Calabasas, CA, has proven great for his business. The salon, which opened less than two months ago, has 37 individual rooms with most scheduled to be occupied by this month. The second and third Regency Salon Studios will open in nearby Westlake Village, CA, this month, with a third unit planned for Valencia, CA. Amber Bromily, the manager of the operation, told BIR how pleased she and the owners are with the acceptance of the concept. She said, “We provide a way for salon professionals to operate and grow their own businesses for about the same price as renting a chair in a traditional salon. We provide beauty professionals with their own private, fully enclosed space. Within each studio is everything needed to run a small salon. In addition, we provide tenants with tools to jump-start their careers as salon professionals and business owners. They work from their own fully furnished and professionally equipped salon suites, which they have the opportunity to customize as desired, cater to their own client bases and reap the financial rewards.” Stylists are their own bosses, establish their own hours, sell products of their choice and keep all of the profits. Amber concluded, “We are not retailing products, because we do not want to compete with our tenants.” Reach her at 310-455-6667, ext. 102, or amber@regencysalonstudios.com. Essentially remaining steady from the previous quarter and continuing to remain in positive territory overall, the Professional Beauty Association's (PBA) Salon/Spa Performance Index (SSPI) stood at 102.6 in the third quarter of 2013 compared with 102.7 in the second quarter of the year. Both second and third quarters of 2013 were better than the previous year’s results, with the third quarter up 0.7% compared with 2012. The SSPI is a quarterly composite index that tracks the health and outlook of the U.S. salon/spa industry. It measures the health of the salon/spa industry in relation to a steady-state level of 100. The Index consists of two components—the Current Situation Index and the Expectations Index. The Current Situation Index, which measures trends in five industry indicators, rose to 101.2, up 0.1% from the second quarter. The Expectations Index, which measures salon/spa owners’ six-month outlook on five industry indicators declined 0.2% to 104.1. Find the full report at probeauty.org/research. As mentioned in his “Mane Street” column, BIR’s own Mike Nave will be recognized for “Leadership in Media” at the Hollywood BeautyMaker Awards, on February 16, 2014, at the Hollywood Roosevelt Hotel. Steven Casciola, co-founder of Salon City Media, the publisher of Beauty Entertainment magazine, noted, “The tables will be reversed when Mike Nave is honored with the first-ever BeautyMaker Award (BMA) statuette for his talents and leadership. Mike is founder, publisher and editor of Beauty Industry Report. He has brought us years of exciting news about the cool and changing beauty world. Salon fans in manufacturing, distribution and stores are his most ardent readers. Mike is one of the few professionals in media who is comfortable talking about other media, and he's made a second career out of speaking and reporting on behalf of beauty pros.” Steve added, “What makes Mike so special is his cherubic smile and his passion to report from the street on what's going on with the players in the beauty business. He's seen prowling the show floor at all major events and is always willing to share insights and give of himself to others. In return, he captures and reports on the juiciest news. He and his beautiful and talented wife, Susan, say with a bit of jest, ‘If you're not reading BIR, you're simply not in the know!’ More than that, Mike stands for the spirit of all salon BeautyMakers, and he's as authentic as it gets.” The 3rd Annual Hollywood BMAs will be creating a new level of public awareness and recognition for all BeautyMakers. Reach Steve and Annie Casciola at 888-522-3263 or steve@saloncity.com. Visit saloncity.com. Color Wow!, the new root cover up from Federici Brands LLC, snags Women’s Wear Daily’s Hair Care Product of the Year award. “Another great award for us! We now have two from Allure, one from Harper's Bazaar and now this one!” says James “Mac” McMillan, executive vice president. Reach Mac at 214-952-7474 or mac@federicibrands.com. ThermaFuse is among the winners in Miami Shoot Magazine's Best of 2013 Beauty Awards. In the hair category, the award for Best Heat Protector Spray went to ThermaFuse Hot Armor blow-dry defense. Hot Armor blow-dry defense is designed to protect the hair from extreme styling temperatures. It also accelerates dry time, enhances smoothness, adds shine and fights frizz (3 oz./SRP $25.00; 10 oz./SRP $50.00). Reach Melanie Jackson, marketing coordinator, at mjackson@thermafuse.com. Visit thermafuse.com. Jessica Vartoughian, CEO/founder of Jessica Cosmetics Inc., was honored by Glamour Magazine Mexico at its 15th Anniversary Gala in October. The Glam Award was presented to Jessica, “The First Lady of Nails,” at this invitation-only red carpet event in Mexico City. The Glam Award recognizes the achievements of industry leaders who inspired the Glamour readers. Reach Jessica at 818-759-1050 or jci@jessicacosmetics.com. Visit jessicacosmetics.com. Modern Salon Media has released its 2013 Excellence in Education honorees. The annual program recognizes leadership and best practices among cosmetology schools. Publisher Steve Reiss announced the honorees during the American Association of Cosmetology Schools’ (AACS) annual convention in Las Vegas. Hundreds of entries were submitted from cosmetology schools across North America, in eight categories ranging from marketing to school culture. “We continue to be impressed and inspired by the things so many innovative schools are doing to build the future of the professional beauty industry,” said Modern Salon Editorial Director Michele Musgrove. “Trends for 2013 include great strides in using technology and social media to drive all areas of the school experience and business success, as well as endeavors to strengthen the `whole’ student, including business, life and creative skills.” In the category of Marketing Innovation, the honorees included Cameo College of Essential Beauty, individual location, and Capri College, multi-unit school. In the category of Technology, Arrojo Cosmetology School captured honors for individual location, while Aveda Institutes Texas won in the multi-unit School category. In the Placement category, Eric Fisher Academy won for individual location, while Paul Mitchell Schools and Aveda Frederic’s Institutes tied for multi-unit schools. In the category of Community Involvement, Pulse Beauty Academy, a Paul Mitchell Partner School, was honored in as the individual location, while Empire Education Group was tops in the multi-unit school section. In the Beauty Changes Lives category, Xenon International Academy in Wichita, KS, captured top honors for individual location, while Tricoci University placed tops in the multi-unit category. In the Facilities category, Paul Mitchell the School Jersey Shore was the overall honoree for individual location, while Eveline Charles Academies was named tops in the multi-unit school division. In the School Culture category, Remington College’s Cleveland Campus was honored in the individual location, with Pivot Point Academies taking honors in the multi-unit division. Finally, for The Next Level: Advanced Education and Alumni Programs, PB Beauty School in Gloucester City, NJ, was honored as the top individual location, while Nurtur Aveda Institutes placed tops in the multi-unit division. The Excellence in Education program has been presented annually since 2010 by Modern Salon Media with the support of AACS. All North American schools with students attending since January 1, 2012, were eligible for the 2013 program. Visit modernsalon.com/excellenceineducation. Tony Diamond joins The Kirschner Group, Inc. as a sales manager for the United Kingdom. During his 30 years in the beauty industry, he has worked for Diamond Distribution, Sally Beauty and Salon Services UK. Reach Tony at tony@kirschnergroup.com. Elena Bogoslovskaya joins The Kirschner Group, Inc. as a sales manager for Russia. Elena started her career in the professional beauty industry in 2005 as managing director for the chain of Minomin shops in Moscow. She also opened 35 salon and salon-shops in Russia as a start-up manager. Reach Elena at elena@kirschnergroup.com. Visit kirschnergroup.com. News continued on page 4 JANUARY 2014 3 The Beauty Industry Report Visit bironline.com News continued from page 3 Congratulations to Jinny Corp’s Roscoe Thomas, the vice president of purchasing, beauty supplies, who was known as “Mr. Jinny,” on his retirement after a 30-year career with the company. He said in an announcement, “The time has come for me to start my retirement and spend more time with my wife, children and beautiful grandchildren. I take this opportunity to thank you most graciously for the help, support and advice that was given over the years. It has been a remarkable experience, and I have enjoyed all the time spent working with you to accomplish the goals set forth by the founder of Jinny Beauty Supply, Mr. Tae H Jhin.” Stay in touch with Roscoe at 678-575-9717 or scoe1@aol.com. Ryan Sieverson is the new president/CEO of Alès Group, USA, the French beauty manufacturer whose leading brands include Phyto, Phyto Specific hair care, Subtil Professional Hair Color and Lierac Paris Skin Care. Previously, Ryan spent more than 10 years developing the Bumble & bumble brand, most recently as the vice president for North America. Reach him at rsieverson@alesgroup.com. Lots of personnel changes at AG Hair. Graham Fraser has been promoted from vice president sales and business development to president. In his new role, Graham will be responsible for overall performance of the company, with a specific focus on the successful execution of AG’s long-term strategic goals and objectives, while continuing to maintain important relationships with key customers. Troy Salt has been promoted from director of sales to vice president, sales. Troy joined AG in 1997 as a sales representative, and has worked in numerous sales and management positions. Samantha Shamash has been promoted to marketing director. Drawing on seven years of experience in the advertising and branding industry, along with an MBA in marketing strategy, Samantha has expertise in building brands and fostering business growth. She will oversee the marketing department, developing new products, goto-market strategies, branding and promotional campaigns. Reach Samantha at sshamash@aghair.com. Kris Blizzard has been promoted to creative director, overseeing the brand’s visual identity. Kris is responsible for AG’s most recent imagery showcasing clean, fashion-forward, trend-driven materials. Kris has worked in the fashion industry for 10 years. He will direct editorial collections, produce instructional videos and define AG’s overall visual presence. Reach Kris at kblizzard@aghair.com. Visit aghair.com. Ronald D. Provenzano, age 68, died December 13 from cancer. Ron grew up in Chicago and attended Illinois Benedictine College in Lisle, IL. He worked as a manager for 20 years with Jewel Food Stores, before founding Zano Salons with his former wife, Denise. Ron believed in giving Ron Provenzano back and served as president of the International SalonSpa Business Network (ISBN). Ron's warm and caring disposition will be greatly missed but will live on through the hundreds of people that he coached and mentored. He is survived by his wife, Margie, who is the director of business development for ISBN and a psychologist in Chicago; his two sons, Sam and Nicholas, who both work at Zano Salons, four grandchildren and three siblings. Memorial contributions can be made to Chicago Coalition for the Homeless, 70 E. Lake Street #720, Chicago, IL 60601. Visit chicagohomeless.org. “Ron was one of the warmest and most engaging people I've ever met. He was the president of ISBN when I first joined the board. He was a great mentor and his contributions to ISBN will never be forgotten."—Jason J. Volk, ISBN president and CEO, Chatters Canada Limited. “Ron was a mentor and a great friend. His smile would light up the room. His spirit was amazing. He was truly one of the most positive people I’ve ever known. I learned so much from him and am a better person because I knew him.”—Paula Malloy, DVP, DMM, jcp Salons. “From the first time I met Ron when he was president of ISBN, he was always upbeat. My wife Lisa and I became good friends with Ron and his family. One time that stands out is when Ron and his two sons, Sam and Nick, came to our salons for a visit in 2010. We both have similar, multiple salons and were struggling through the economy. They brought all their financials, and we spent the morning going over theirs and the afternoon going over ours. We both walked away with a lot of good ideas that helped us get through the tough economic times. Not a lot of people would do that, and that is only one of the things that made Ron a special person. He will be missed!” —Larry Walt, ISBN treasurer and owner of Design 1 Salons/Day Spas. “I will miss Ron’s charismatic, genuine demeanor. He was a loving guy who would want us to live life to the fullest, as he did.” —Paul Brown, founder, Paul Brown Beauty Companies “Ron was the man with the million-dollar smile and a heart as big as all outdoors.” — Jeryl Spear, editor of HOT magazine. “Ron will be missed on many levels. His ability to take a sincere interest in who you are, what you do and what he can do to help was one of the many unselfish traits he embodied. His experience in retail, customer service, operations and leadership were only overshadowed by his desire to share his expertise. So many will miss his smile, the Chicago accent with the gravelly voice and the personal and down-to-earth way he cared for new and old friends. He was a leader who did not seek the limelight but loved to share his story, his tales and his journey. RIP, my friend.”—Larry J. Kane, co-owner of Jonathan Kane Salon & Spa and vice president of sales for Coppola Beauty. News continued on page 18 4 JANUARY 2014 The Multicultural Report L amik Beauty makeup designer Kim Roxie held a launch party for her cosmetic line at Macy’s in the Pearland Town Texas Center to celebrate the cosmetic line that’s now available at Macy’s counters in Texas, Georgia and Louisiana. This notable accomplishment came through The Workshop at Macy’s, an exclusive retail vendor development program designed to give select, high-potential minority and/or women business owners the tools to succeed and sustain growth in the retail industry. Attendees were treated to makeovers and were able to personally meet with the makeup designer and Macy’s VIPs. Event sponsors were on hand to answer questions about the ecochic makeup line, which includes a full range of color cosmetics and vegan-friendly makeup brushes. “Lamik is an acronym that stands for Love And Makeup In Kindness. This is a blessing and a huge honor for us to be joining the Macy’s family,” said company founder Kim Roxie. Visit lamik-beauty.com. Design Essentials is expanding its U.S. success into new markets abroad. A recent excursion to Nigeria by executives from McBride Research Laboratories, the parent company for Design Essentials, served to assess the viability of entry into this emerging market. While there, CEO Cornell McBride, Sr., discovered more about the landscape of beauty and the demand for western hair care products and hair styling trends that are driving the product choices of women in the country. Design Essentials joins brands such as L’Oréal and Soft Sheen Carson, which have established a presence in Nigeria, as it is one of the fastest emerging MINT Markets (Mexico, Indonesia, Nigeria and Turkey) for increased consumption in beauty, fashion and luxury. Cornell also visited Nigeria in the ’80s behind the success of products he created such as Sta-Sof-Fro and Sof ’N Free, both of which gained popularity with Nigerian consumers. Yet, the increasing disposable income available in Nigeria, the growth of the female youth demographic and the rise of the Internet and cable television have fueled exposure, increasing the desire to replicate global celebrity culture. During his trip, Cornell was invited to appear by Lafayette Jones on CNBC TV Africa to weigh in on his interest in expansion and how Design Essentials will contribute to the country. “You have a renaissance across Africa,” he said. “We don’t seek just to bring products to sell, but to bring manufacturing and create jobs and opportunities.” McBride Research Laboratories is partnering with local Nigerian business developers Compass Consulting to provide direction on launching into the market. Following the success of the model built in the United States, Design Essentials seeks to replicate their strategy of partnering first with the salon professional and establishing a network of entrepreneurial distributors who supply the products to individual territories. In time, they expect that product demand will lead to the establishment of manufacturing facilities to increase production capability, shorten fulfillment time and lower shipping and retail costs for Nigerian consumers, while creating employment for residents. Both the Design Essentials Salon System, as well as the Design Essentials Natural line, distributed in the United States by Sally Beauty and in the OTC retail channel, is earmarked for rollout in this market. To view more of McBride’s interview and gain more insights into the expansion into Africa, visit CNBCAFRICA.com: McBride Research Lab to launch hair care products in Nigeria and CNBCAFRICA.com: Nigeria’s hair care products market and its attractiveness to foreign producers. Houston’s iconic black-owned Franklin Beauty School is the subject of a new reality TV series on Oprah Winfrey's OWN network. The school has been owned and operated by the Jemison family since 1915. The eightepisode “Houston Beauty” premiered this past fall and was filmed last year. Cameras followed nearly every move of the Jemison family, as well as students and teachers. The show documents the black-owned beauty school, as aspiring stylists attempt to navigate their way through difficult lessons inside and outside of the classroom. The show’s synopsis states: “The Jemison family has owned and operated Franklin Beauty School for more than 98 years, making it one of the oldest beauty schools in the country. They run a tight ship, but they aren’t always prepared for what will walk through their doors. For many of their students, the stakes are high as they have major barriers to overcome in their lives. A cosmetology license would mean a whole new life for them—but only if they can overcome their personal struggles along the way. With the help of Ms. J. and her staff, Franklin students are set on a path for success in both cosmetology and life.” “Houston Beauty is a series with so much heart,” said Rita Mullin, executive vice president of programming and development for OWN. “The stakes are high for these students, and watching them overcome life's obstacles with the help and support of Ms. J. and her faculty is both uplifting and inspiring.” Cholesterol Hot Oil Treatment controls damage caused by chemicals, over-processing and weather exposure. The alcohol-free, lanolin-rich formula protects hair from further damage, while restoring its natural softness, shine and manageability. It’s the easy solution to fix brittleness, breakage and split ends (8 oz./$4.49). Visit queenhelene.com. African Pride Shea Butter Miracle Detangling Shampoo gives manageability, softness and shine to naturally curly, wavy, kinky-coily mixed textures. Perfect for transitioning from relaxed to natural hair, its enriched with shea butter to help eliminate dryness. (12 oz./SRP $4.99). Visit africanpride.com. Ampro Pro Styl Honey Beez Stylin Beez Wax–Black contains 100% Pure Bees Wax enhanced with argan oil and is free of alcohol and parabens to help condition and soften hair while providing maximum hold. Use it for twisting, braiding, crimping, curling, waving and creating dreadlocks (4 oz./SRP $1.99). Visit amprogel.com. Lafayette Jones is CEO of SMSi-Urban Call Marketing, a promotion and marketing company, and publisher of Urban Call custom publications. Contact him with your multicultural news at 336-759-7477 or president@smsi-net.com and visit smsiurbancallmarketing.com. JANUARY 2014 5 The Beauty Industry Report Visit bironline.com Jinny Corp launches new professional division A overnight order processing with an almost EJ: As of November 2012, Jinny United (our tlanta-based Jinny Corporation is the 100% in-stock ratio? Will you open umbrella company) employed more than 700 largest multicultural distributor in the additional DCs in 2014? people. We have 357 employees in America world, with 720 employees and 1.32 million EJ: Having eight distribution centers located and 370 in China. We have 1.32 million square square feet of warehouse space in nine states, across the country allows us to reach 48 states feet of warehouse space in nine which holds 60,000 cities—Atlanta, Baltimore, Chicago, the very next day via trucking but with UPS skus. Today, the 100% ground service, this might take a little longer. Dallas, Houston, Los Angeles, New family-owned Currently, Jinny Multicultural is at 92% to 94% York, Oakland, CA, and Miami. business, founded 35 Our headquarters is in Atlanta. We in stock. When it comes to Jinny Professional, years ago by the late we are doing our best to keep the same carry more than 60,000 skus and Mr. Tae Jin, is run by percentage—which is our goal. we are a logistic distributor of all his son, Eddie Jhin, We will be adding two more distribution beauty care products. who is president of centers in 2014—one in Memphis, TN (spring BIR: Who are the key members Jinny United. 2014), and another in Detroit (fall 2014). That of your management team? This past October, will give us a total of 10 U.S. distribution EJ: Altogether, there are too Jinny launched Jinny many to mention, but the absolute centers by the end of 2014. Professional Beauty, Jinny’s international/export hub is key people for our new Jinny BIR: Describe the customers your new a new division that based in New York City. division is targeting. Professional division are Jennifer will focus on EJ: The customers we are targeting are Jhin, managing director; Amy Chong, marketing the products Jinny currently carries general market OTC stores with or without purchaser; and Steve Ma, purchaser. to general market beauty stores. This past fall, salons, salons and barbers that sell products to BIR: How will Jinny Professional partner Eddie’s sister, Jennifer Jhin, joined the their clients, beauty schools and beauty with its new store customers to assist them company as the manager of this new division. institutions and salon professional retail chains in making their businesses better in the Beauty Industry Report (BIR) recently that sell to consumers. areas of marketing, management, inventory checked in with Eddie to learn more about BIR: Initially, how do you plan to reach your control and replenishment? how he plans to repeat his company’s success new customers? EJ: At the on the professional side of the market. In two years? moment, it is too BIR: Eddie, your company has had a EJ: Currently, early to state that remarkable success in servicing the we present our multicultural market, going back to the days we will be a information in primary when your father, Mr. Tae Jhin, started the magazines and via company. You took the mantle of leadership distributor for the our vendors and general market and have substantially increased the size professional industry, but our Oakland, CA, is one of Jinny’s newest locations. and scope of the Jinny Corporation. With brokers in the goal is to the company’s dominant position as the beauty industry. We encourage potential duplicate what we have done in the leading distributor in the multicultural customers to contact us via email or phone, multicultural industry for the general market market, what did you see in the general and we will certainly add them in our system industry. Our company reacts very quickly and beauty store market that enticed you to so they can receive our deal sheets and our adapts to new environments much faster than launch Jinny Professional, a new division to new catalog every other month. others. But we are definitely in the infant service that market? But in two years, we will reach out to them stage, and we need to learn this market and Eddie Jhin (EJ): I have been interested in with our own sales force on the road, just like find out what we need to do in order to the general market beauty business for a long what we do with Jinny Corp, which currently service and wow our customers. time and when we entered California in 2010, has 74 sales people. One thing for sure is that I am a firm the main objective was to learn about the BIR: With more and more professional hair believer in paying tuition in order to learn. general market business. I’ve seen a huge care brands on mass retailers’ shelves, many That means I do not mind investing and/or opportunity in growing this market segment general market beauty store owners are losing funds to gain experience. Jinny is a very ever since the professional distribution finding it more challenging to compete. private company with no outside investors or consolidation gained speed, with individual What will Jinny Professional bring to these partners outside of my family. That enables distributors being bought by bigger entities. accounts that will assist them at building BIR: Please give our readers a brief overview the company to make decisions rather quickly. BIR: Tell me about your regional distribution more diversification and give their of your company, including its size, scope of customers reasons to shop at their stores? centers and how you are able to provide operations and capabilities. 6 JANUARY 2014 EJ: There are several things that Jinny Professional would like to do with our general market store owners: 1. We want to support and bring opportunities to the thousands of new products being created and give the creators their first opportunity to have their products distributed across the country and globally. 2. With our outside sales force, we want to give our customers a more in-depth education on products and a hands-on approach to becoming better retailers. This will be very time consuming for both parties, but it’s a very important element in order to help both parties to succeed in the long term. 3. We also need to involve our vendors in the education process, so that they will take more notice of general market stores and their total business. 4. We also plan to invest in new technology for our customers’ stores to help them generate more sales in the store. For example, we will offer them free on-line shopping cart software, a free ordering device that they can use 24/7 and free interactive devices for their consumers, which will allow them to view demos, features and benefits of various products before they buy them. 5. Offer them product categories they never carried before in order to generate extra sales. For example, our multicultural stores do very well with fashion scarves, wedding gloves, costume jewelry, clip-on and fusion human/ synthetic hair pieces, multicultural/ethnic products and many other new categories. BIR: What types of education and other nonproduct programs will Jinny Professional be offering to general market store owners? EJ: As I mentioned, once we have learned more about this market and our customers’ needs, we will have our own outside sales force focused in cities where our customers are located. Our sales force will be hands-on in communicating with our store owners and their employees about how they can grow their businesses. We will also place a great deal of emphasis on the importance of Palm trees outline Jinny Miami. product education. You have to fully understand a product’s features and benefits in order to educate your potential customers. Lastly, we will create some noise to encourage our vendors to take part in these endeavors. We want them to participate as our partners, so that we can join forces to help our customers achieve greater sales. When that happens, we all win together. Jinny’s Dallas warehouse. BIR: In your existing Jinny Corporation multicultural business, the JBS Cash and Carry stores play a major role. Do you anticipate stocking those store with products for general market beauty stores, so they, too, can take advantage of the convenience of shopping at these outlets? EJ: In our infant stage, we will not bring these products to the general market stores, because we need to learn and research this market for at least one full year. We started in late October 2013, and we are not in any rush to make new sales on these different types of products. BIR: Tell me about your importing business. Do you plan to expand this to include professional brands? Jinny’s Atlanta headquarters. EJ: Our company does a tremendous amount of importing of beauty products. Currently, they are all dry goods, primarily from Asia. They are our own brands. But as we get more involved in this new market, I see the need to import professional wet goods (not our own brands) from European countries and some professional dry goods, as well. BIR: Jinny has holiday buying shows for its multicultural customers. Do you have plans to bring this program to Jinny Professional? EJ: Yes, for sure. I think it would be something our customers and employees would enjoy and would also be a good way to get our vendors involved, as well. But I do not think this type of event will happen until 2015. BIR: What makes Jinny Professional stand out compared with other general market distributors? EJ: Simply, we are much quicker to adapt than anyone else in this market, and we have invested a lot to learn and understand what’s happening in the general market. BIR: Where do you see Jinny Professional in 2 years, 5 years and 10 years? EJ: In two years, we will have our own sales force, which will allow us to do all the things that we are currently doing for our multicultural customers, including education, tradeshows and a more hands-on approach. In five years, we will be able to bring hundreds of new brands into customers’ stores, along with different product categories to create the most sales per store, and shine the spotlight on the creators of these new brands. Also, we will invest highly in technology and allow our customers to use it at no charge. As far as where we will be in 10 years, I will let you know after our fifth year. BIR: I understand you publish OTC Magazine for multicultural beauty store personnel. Do you have plans for expanding the magazine’s reach into the general market and provide appropriate editorial and advertising tor this new market segment? EJ: At the moment, I do not. But if I change my mind, you will be my editor-in-chief for a new magazine called Beauty Talks (haha). BIR: What is the best way to contact Jinny Professional? EJ: Customers and vendors can reach Jinny Professional at 866-518-5272, Monday-Friday, 9 a.m. to 5 p.m. eastern time. Or, you can reach us via email at questions@jinnypro.com or fax at 770-734-0025. Visit jinnypro.com. JANUARY 2014 7 The Beauty Industry Report Visit bironline.com American Culture’s Pure BLENDS takes you back to the future A to-pale blonde hair with neutral blonde tones; prevention and color correction system of merican Culture is a hairdresser-driven, Sun, with a beige-yellow base that maintains high-pigment, herbal blends. The collection professional beauty manufacturer founded light, medium and dark blonde hair, producing includes nine color-depositing shampoos plus in 2001. The owners—the husband and wife warm, sunny tones; Marigold, with an orangecolor support products that we believe will team of Louis and Doreen Guarneri—also yellow base that maintains the brightness of take the industry by storm. Created with pure operate a full-service salon spa called The copper, auburn and warm brown tones; Red, hair color powders and an herbal blend of Look Spa Salon, American Culture Premiere which maintains the brightness of bright red coconut oil, violet, Institute, located in and red brown tones, Cherry, with a red-violet eggplant, marigold, Greenlawn, NY. As base that maintains the coolness of red, red keratin and collagen, third-generation brown and burgundy tones; Chestnut, with an pure BLENDS’ highhairdressers, they have orange-yellow brown base that maintains the lather, hydrating a deep understanding richness of warm brown chocolate tones; formulas are sulfateof both hairdressers’ Cocoa, with a cool brown base that maintains and sodium chlorideand clients’ needs and the richness of neutral cool brown tones to free. challenges. All prevent warmth; and Orchid, with a blue-gray Pure BLENDS is a American Culture American Culture’s Knowledge Lab Education products are Center hosts classes to share, train and motivate dual-purpose colorist’s base that maintains the depth of dark brown to hairdressers. black hair to prevent warmth from showing tool with both retail developed, tested and through. and in-salon usages. First, it’s a color fade used within their salon and on their everyday The color support products include Neutral clients to ensure that they perform as expected prevention system for at-home use to protect Coco-Colada Shampoo and Coco-Colada the client’s investment in her hair color service. before bringing them to market. Conditioner (250 ml/SRP $19.90, Second, stylists can custom blend The newest addition to the company’s back bar 1000 ml/salon cost formulas to match each client’s color portfolio is pure BLENDS, a color maintenance $24.90) and Pure Magic (120 with a personal pure BLENDS system for protecting hair color between salon ml/SRP $19.90). We recommend shampoo. Custom blending provides services. It rolls out this month and offers alternating pure BLENDS color an unlimited number of shades. distributors the opportunity to get in on the depositing shampoo with CocoWe’ve created a chart to show ground level with this new system. Beauty Colada Shampoo and colorists how to create their own Industry Report (BIR) recently sat down with Coco-Colada Conditioner after formulas easily. Doreen, who is the creator and global artistic every shampoo to color balance As an in-salon correction tool, director, to learn more. and maintain fresh hair color. pure BLENDS can be used for reBIR: Welcome, Doreen. Please tell BIR’s Coco-Colada Shampoo and Cocopigmentation, filling hair, toning readers about your product development Colada Conditioner are color-safe highlights, taking hair from light to process at American Culture. and free of sodium chloride, Doreen Guarneri (DG): Because I still work dark, color refreshing and color sulfates and parabens. Infusing balancing. Pure BLENDS eliminates behind the chair, my goal is to utilize botanicals, keratin and collagen color-fade and wash-out and can improvements in product development to into hair fibers gently repairs and also be used as a try-on color. There provide professional hairdressers with add-on restores hair’s integrity, strengthens is no processing time, so no extra services that increase their revenue without and calms frizz. booking time is required at the salon. additional booking time. That’s one way we Pure Magic is a repair potion for Plus, pure BLENDS is compatible create out-of-the-box, high quality products all hair types that hydrates, that excite hairdressers and elevate their craft, with all permanent and semidetangles, smoothes, strengthens, permanent hair color brands, as well along with at-home maintenance products adds thermal protection and locksas all smoothing systems and that enable clients to replicate the salon look in and preserves hair color. relaxers. Shades are available in retail at home. Product performance and formulas BIR: What support are you (250 ml/SRP $19.90) and back bar that make a significant difference in the providing to both distributors (1000 ml/salon cost $29.95) sizes. quality of the hair are of utmost importance and salons to help the launch The nine vibrant, hydrating shades to us. We source only 100% grade A succeed? include Violet, with a violet base ingredients that are environmentally DG: Our $99 Starter Kit that maintains the coolness of white, responsible and never tested on animals. includes 4-ounce introductory gray or pale blonde hair and BIR: How did you bring that philosophy to This trade ad will sizes in an attractive “paint can” prevents warm tones; Lemon, with a life with the launch of pure BLENDS? support the roll out pale beige base to maintain mediumDG: Pure BLENDS is a hydrating, fadeof pure BLENDS. and offers a satisfaction guarantee 8 JANUARY 2014 that promises, “If you’re not 100% satisfied with the results—and there’s 50% or more left in the bottles—you can return the entire kit for a full reimbursement.” The Starter Kit comes with a coupon for $99 off the purchase of a pure BLENDS Custom Blending Intro Kit (limit one per customer). The marketing materials include a high-gloss product knowledge guide that houses charts for shade selection, custom blending, toning highlights, color correction and filling hair, as well as window and mirror decals. BIR: Share a brief overview of American Culture’s other brands with BIR’s readers. DG: Simply Smooth and pure NV BKT are both texture management systems. Simply Smooth is a botanically based, keratin-infused, sodium-chloride-free line that includes professional in-salon treatments, as well as athome shampoos, conditioners, styling and finishing products to help the client maintain the keratin level in her hair. Within the Simply Smooth line is Magic Potion, our original leave-in conditioner/styler, along with a new shampoo, conditioner, intense blowout and blowout home use, which are sulfate-, paraben- and gluten-free. Pure NV BKT is an anti-aging, aromatherapy brand that appeals to environmentally conscious hairdressers and consumers. The packaging is made from recycled materials, and all promotional packaging is biodegradable, printed with soy ink and green seal certified. Pure Color is a fragrance-free, lowammonia, 90% keratin and botanically based hair color line that repairs, smoothes and colors hair. Each shade is double pigmented, which delivers durability and longer-lasting results. There are 60 core colors with a color menu that provides more than 100 shades and how to blend them. The sophisticated numbering system is easy to learn. It also includes two dust-free pure color lighteners— one with ammonia and one without—plus keratin and vegetable oil enriched developers. Cure Tools are irons developed for keratin curing and styling that both curl and straighten the hair. They are available in two plate finishes for stressed hair or strong hair. BIR: How did you get to where you are today? DG: I wanted to be a hairdresser ever since I Pure BLENDS rolls off the production line. can remember, and I’ve grown up in the professional beauty industry. Louis and I have been together since we were teenagers. We attended beauty school together and became cosmetologists. Louis’ family was in distribution for professional hair products and owned a beauty store where we both worked. At age 19, we opened our first distribution company and went on to represent many brands, including Scruples, Farouk, ARTec, Joico, Terax, OPI and many more. Simultaneously, I performed as a platform artist and owned a salon where I worked behind the chair. In 2001, we decided to go into manufacturing and launched American Culture. BIR: Tell me about your team. DG: We are a small team who makes a lot happen. Everything—sales, marketing, public relations, creative, education, shows, production, warehousing, shipping, fulfillment, as well as private labeling— Pure BLENDS’ nine color-depositing happens in house. shampoos can be BIR: What is your custom blended. education philosophy? DG: One thing that is a constant in the beauty industry is the need for education, which is extremely lacking, due, in part, to corporate mergers and takeovers. American Culture has built a “culture team” of educators who train and motivate fellow hairdressers to become well-rounded in their art. Our culture team consists of creative, highenergy individuals with a strong background in styling and exceptional communication skills. They conduct in-salon classes, product knowledge classes and appear at private and major shows and at our academy. BIR: Are you creating a new distribution network for pure BLENDS? DG: Our Simply Smooth brand is sold throughout the United States and Canada by Beauty Systems Group. Pure NV BKT and Cure Tools are sold through independent distributors who believe in strong customer relationships with salons. Pure Color is sold direct to salons through us. Aside from our distribution in North America and Canada, our Simply Smooth brand is sold internationally in Spain, Italy, Russia, Ukraine, S. Korea, Mexico, Puerto Rico, Nicaragua and Colombia. We plan to focus on independent distributors for the launch of pure BLENDS. BIR: Tell us about your marketing and sales initiatives. DG: We focus on public relations and have been featured in many consumer magazines such as Lucky, Allure, Vogue, Vanity Fair and more, as well as in the beauty trade magazines, blogs and websites. Our products have been seen on “The View,” “Big Brother,” LXNBC TV, “Philadelphia’s Celebrity Corner,” Seattle’s “New Day Northwest” and “Live from The Couch.” Our website hosts educational videos to keep hairdressers up to speed on the services that they can perform with our products. Our Simply Smooth Facebook page has a large following. We will soon be embarking on a trade advertising campaign for pure BLENDS. BIR: Any final thoughts? DG: We want distributors and their customers to know that we have their backs and understand what it takes to sell a product to the client, use a product in the salon and find the right price point and timeframe to be successful with services from behind the chair. For more information about American Culture and pure BLENDS, contact Joanne Turano, vice president of sales, Doreen Guarneri at 631-242-3142 or joanne@americanculturehair.com, and visit pureblendshaircare.com. JANUARY 2014 9 The Beauty Industry Report Visit bironline.com Performance Brands offers profitable niche products S about to change, thanks to Beauty Industry the competition circuit instantly, and I started tacy Kaufman got his first taste of the traveling to fitness competitions and shows beauty business in 1985 when he started Report. around the country to sell it. That was working in the warehouse of a cosmetics BIR: What are your major brands? followed by a tan in a spray can in 1990, then a factory. He quickly learned how to blend SK: Our Playboy Sunless line offers a product called Bikini Bite, which keeps bathing complete range of salon sunless solutions for cosmetics into batches, then immersed himself suits on. I was having a great time! into learning the entire manufacturing process, professional airbrushing, along with a complete In 1987, I learned that people were using including screen printing, warehousing, range of retail products. This collection is medical products developed to treat vitiligo for marketed through indoor tanning distributors, operations and marketing. That experience tanning. To meet their need, I developed the launched a life-long career in a business he SalonCentric and some other professional ProTan line. It has been a loves. Today, he’s the CEO and beauty distributors. global leader in the indoor president of Performance Bask features a luxury line of body tanning market ever since. Brands, Inc., a company he moisturizers, scrubs and indoor tanning As I continued to develop founded in 1987 that has based formulas designed for the beauty industry. We a variety of products, its reputation on creating fun, sell this brand through indoor tanning including ethnic hair care, as niche products to fill distributors, SalonCentric and other well as the first skin care specific voids in the professional beauty distributors product ever featured on the marketplace. Beauty The Vineyard Collection Grapes is a Home Shopping Network, I California style bath and body care line Industry Report quickly learned that most of focused on anti-aging, utilizing the power of (BIR) recently caught the major beauty product grape seed. Custom wine-bottle shaped up with Stacy to learn The Vineyard Collection Grapes offers an categories were overpackaging makes this line a beautiful addition about his company’s appealing bath & body care collection. saturated with major lines. But, to any salon, beauty supply store or anywhere rapid growth. I saw a huge opportunity in creating short beauty products are sold. We market this brand BIR: Welcome, Stacy. You’ve had an product lines based on niche product concepts through indoor tanning distributors, interesting journey to the place you are that could fit easily into any salon or spa—no SalonCentric and other pro beauty distributors. today as the leader of Performance Brands. matter what major brands it carried—and BIR: How did you enter the hair care market? Please share your story. would add value without cannibalizing its SK: About five years ago, I saw consumers’ Stacy Kaufman (SK): Thanks, Mike. Living in current sales. Performance Brands was born. growing demand for smooth, sleek hair. To help Florida, hanging out at the beaches has always BIR: Tell me about that business today. stylists fulfill their need, I partnered with a fullbeen a part of my life. The beach lifestyle SK: Having been in the skin care and service sales expert to enter the full-service inspired me to create my first product, a sun cosmetic business since 1987, I’ve realized that hair care category with Pure Brazilian. After 2 tan oil called SunTanU, when I was just 19. I you’re only as good as your next great product. years of research and development, we created sold it on the beaches via bicycle and had a Since the beginning, our success has been what I believe is the best heat-activated hair great time. By the time the product had its run, based on continuing to create the next great smoothing system offering the results I was hooked on the beauty business. product year after year and using the same consumers crave, combined To learn every step from the ground up, I team of sales associates to with salon safety, excellent started working for a cosmetics manufacturer profit margins plus attractive and immersed myself in the business, becoming spread the word. That’s why Performance packaging and marketing the youngest board member for the Florida Brands has been a global materials. Cosmetics & Pharmaceutical Association. leader in the development Pure Brazilian offers two During the 5 years I served on that board, I met solutions—Pure Brazilian all of the leaders of the cosmetics business and and marketing of niche products for the beauty Original Reconstructor and learned as much as I could from each of them. and fitness worlds since Pure Brazilian Clear. The hair Health and fitness have always been 1995. We pride ourselves on can be washed the same day, passions of mine. One day when I was working developing brand names as Pure Brazilian requires no out at the gym, I started talking with some The PlayBoy Sunless line makes that make sense, backed by down time. Both last up to 3 people who were getting ready to compete at self-tanning fun. solid formulas with proven results. Having the months with no line of demarcation or a local fitness show. They told me how they ability to develop and manufacture our own damage. Our two solutions give the stylist an slathered their bodies in baby oil to look as products makes us a unique company in a opportunity to customize clients’ treatments to ripped as possible on stage. That conversation crowded marketplace. We’ve been operating their hair types and desired results. The led me to develop my second product, Muscle under the radar from the beginning, but that’s Original Reconstructor Solution is a stronger & Professional Posing Oil. It became a hit on 10 JANUARY 2014 attended the Men’s and Women’s formula that is based on Brazilian keratin, cocoa Accelerating Dispersion Matrix. National Body Building Show, with 12 This water repeller disperses and acai. It is ideal for coarse, thick or curly other employees. We worked 16-hour the moisture throughout the textured hair. It reduces volume and frizz, days, but we had a blast. I couldn’t be hair, so it evaporates faster. imparting shine and softness. The Clear more proud of him! Then, the ultra fine coconut Solution is a plant-derived formula that BIR: Anyone else you’d like to oil clings to the hair, carrying reduces frizz and gives shine, thanks to an mention? moisturizers, heat protectants, amino acid bonding system. It is ideal for fine SK: Everyone in the industry knows frizz fighters and shine to medium textured hair. Linda Smith, the national sales enhancers, so they To maintain the service results, the manager for our beauty division. She remain on the hair, home care range includes Anti-Frizz works closely with our rep firms— even after rinsing. Shampoo (13.5 fl. oz./SRP $26.00), VNC Sales & Marketing, which All three products Anti-Frizz Conditioner (13.5 fl. oz./ handles My Amazing Blow Dry Secret are great for all hair SRP $28.00), Deep Conditioning types and fit into any Masque (8 oz./ SRP $32.00), Miracle Stacy Kaufman recently for BSG, plus Grapes, Playboy Sunless and Bask, and Southeast Rep salon, regardless of the Leave-In Conditioner (6.78 fl. oz./ welcomed his son, Robert, to the company. Services, Inc., which reps Grapes, primary brands it SRP $26,00) and Daily Anti-Frizz Playboy Sunless and Bask. carries. The line is Serum (13.5 fl. oz./SRP $30.00). This BIR: What’s next, Stacy? supported with marketing and inmonth, we’re launching Pure Brazilian SK: In addition to developing niche products salon/in-store merchandising Shine Extreme Treatment Oil for the U.S. market, I’m continuing to grow our materials to help create immediate (4 fl. oz./SRP $26.00), a 100% vegan international business. International markets awareness at the front desk or on the nourishing treatment that instantly love novelty products from the United States. shelf. Plus, it’s become a favorite of de-frizzes all hair types. It features a For example, I recently developed Porcelain beauty bloggers. blend of exotic oils, including camellia Doll, a skin-whitening product for the Asian With this line, I knew we were ready oil from Japan and Abyssinian oil from Pure Brazilian market, where it’s a multi-billion dollar Africa, plus seaweed and vitamin E for Shine debuts this to partner with the industry’s largest category. It has two skus—one for the face month. distribution company, and ultimate shine. and the other for the body. I’m also they agreed that the line Pure Brazilian is growing so rapidly, manufacturing a topical fat burner for was perfect for every salon, which that I recently opened a satellite office in Dubai and a self-tanning line for is why My Amazing Blow Dry Hollywood, CA, which manages domestic and Australia. Secret is sold through Beauty international sales. We market it through BIR: Any final thoughts? Systems Group and its boutique distributors and directly to stylists. SK: I’ve been in the beauty Cosmoprof stores. After a Last year, after listening to salon owners business since I was 19 years old. successful test on the West Coast, and consumers tell us they wanted a fun line For 30 years, I’ve grown a it’s now rolling out across the that was easy to use, yet did exactly what it company that has the ability to country. promised, we introduced My Amazing Blow manufacture, market and sell BIR: It sounds like you have a lot Dry Secret. This short, three-product line for almost any beauty product that of options to offer distributors. both in-salon use and salon retailing features SK: Yes, we do. We’re looking attractive, quirky pink packaging that brings an My Amazing Blow Dry someone needs. With all of the consolidation in distribution, it’s for international distribution for all excitement to beauty stores’ and salons’ Secret can turn any salon station into a important to let the industry of our lines. In addition, our shelves. The hero is Quick Blow-Dry Bar. know there are still innovative, Playboy Sunless, Bask and Dry Shake ‘N Spray, a multihard working companies and people who Vineyard Collection Grapes brands benefit product that makes share their goal for delivering beneficial are available for beauty and spa the blow-dry faster and products at reasonable prices. We’re distributors. stress-free, and leaves the committed to the relationships we have with BIR: I heard that you’re turning hair bouncy, shiny and our distributors and are out to prove we Performance Brands into a beautiful. Using just this one have what it takes to become a bigger player family business. product, a stylist can turn her in the global beauty market. We’re already SK: I just hired my son, station into a blow-dry bar, Robert, as the brand manager for well on our way to achieving that goal. and we help her do that. To learn more about the Performance To create a Total Blow-Dry Quick Dry Shake ‘N Spray Pro Tan, my first company, which comes in a 2-oz. trial/travel is still growing nicely. He’s been Brands portfolio, reach Stacy Kaufman at Experience, we also offer a size on a ready-to-use 954-423-4161 or srk@performancebrands.com. around the business for years, and Shampoo and Conditioner. merchandiser Visit performancebrands.com and he recently graduated from They feature our exclusive myamazingblowdrysecret.com. college, so it was the right time. We recently Virgin Coconut Oil Hydrosol (VCOH) JANUARY 2014 11 PBA grassroots movement combats deregulation, educates public by Bridget Sharpe T service providers. Encourage your industry professionals to get involved and join the movement today! he Professional Beauty Association (PBA) understands how hard industry professionals have worked for their careers. Earning a license is the turning point that signifies the start of a long and successful career, and is so much more than just a point of pride that prominently hangs in a salon. The long hours, extensive training and exams all help shape these industry members into the professionals they are today. PBA’s I AM Movement was launched to rally licensed industry professionals across the United States to send a message to clients, lawmakers and the entire industry that licensed professionals have met all the requirements to ensure competency verified by testing. In addition to cutting and styling techniques, cosmetology education also covers chemistry, biology and business ownership. Industry professionals have a full understanding of human anatomy and proper tool sanitizing methods, as well as the potential risks involved when mixing chemicals. Be Part of the Movement With more than 650 members and counting, the I Am Movement hopes to continue educating stylists, manufacturers, distributors, salon owners, consumers and law makers. It is imperative that stakeholders in the beauty industry know about the risks and hazards that come along with deregulation. Joining the I Am Movement is free for all licensed professionals and is as Talking points help you deliver easy as quickly filling out the message. a form online. PBA will send each licensed professional a free window cling to display in be any safety codes to uphold and nowhere to his or her work space and talking points to report sanitation or safety violations. It could start the conversation with clients. also mean that cosmetologists or salon owners In addition, PBA is calling on all industry would not be required to complete schooling, allowing untrained professionals to practice on manufacturers and distributors to discuss the The Threat importance of industry regulation with their the public. Unfortunately, the threat of industry salons and urge them to deregulation is very real. join the I Am Movement Legislation that would to support efforts to deregulate the bring consumers and cosmetology industry has lawmakers into the already been introduced conversation. in several states. If If you have any deregulation becomes a questions or would like reality, the industry as a to partner with PBA in whole would be this important impacted—from stylists PBA’s I AM Movement was launched to rally licensed industry professionals to send a grassroots movement, and salon owners to message to clients, lawmakers and the entire industry. contact Bridget Sharpe at distributors and bridget@probeauty.org. The Plan manufacturers of professional salon products. It is imperative for manufacturers and Industry standards would plummet. Bridget Sharpe is the manager of distributors to help educate the public about Consumers would also be affected, as they government affairs for PBA. PBA advocates for the importance of keeping the beauty industry would be exposed to people practicing the rights of every member cosmetology without having the proper training regulated. We can protect the careers of those and is dedicated to or professional license. Deregulation could also who have worked hard to obtain a license and tracking, introducing and continue to hold industry standards in the mean the potential threat of disease, since responding to legislation at highest regard. stylists and salon owners would not be both the State and Federal The I Am Movement facilitates required to sanitize equipment, as they levels with potential to communication by providing helpful talking currently are. affect the beauty industry. points that stylists can share with their clients Deregulation would mean the removal of Visit probeauty.org for about the risks associated with unlicensed State Boards, meaning there would no longer more information. JANUARY 2014 SPECIAL INSERT PBA to host regional education for salon owners, professionals by Jessi Marshall T he Professional Beauty Association (PBA) is hosting one-day Regional Forums across the United States throughout 2014, with the first session planned for Alexandria, VA, in March. By hosting these regional forums, PBA makes continuing professional education more attainable and easily accessible. Each session is led by highly qualified industry leaders and consultants. Topics range from marketing and staff development to business management and government affairs. Each session is designed to assist and encourage salon owners and beauty professionals to elevate their businesses, careers and our industry with practical information that can be readily applied. 2014 programs include: • MainEntrance Artists and Creative Directors DJ Riggs and Berry Bachen: Trend Interpretive Business Solutions—Learn how to stay ahead of current trends and translate that knowledge into client consultation tools. Build an impressive reputation and elevate yourself as an industry leader. • Palma N’Sheluzit: Designing Hair Color for the North American Hairstyling Awards (NAHA)—This session will motivate and inspire you to design and create concepts for a NAHA collection. Learn the steps to conducting photo shoots and how to use social media to its full potential. • Traci Brown: Body Language: Confidential—This interactive class will teach you how to read body language. You will also learn to use verbal language to accelerate networking, conduct successful interviews, increase sales and create positive relationships. • Tamara Jercha: How to be an EcoFriendly Salon—Through this session, Tamara will show you how to conduct business in an eco-friendly manner. You’ll also leave with a better understanding of “sustainability” and learn how to implement eco-friendly practices into your everyday work environment. The PBA Regional Forums are open to all salon professionals, regardless of PBA membership. If you are interested in partnering with PBA to host a Regional Forum in your area, contact Jessi Marshall at jessi@probeauty.org. Jessi Marshall is the director of education and industry programs for PBA. PBA develops and offers progressive, relevant and quality education for its members. Live and online education and resources meet the needs of today’s busy professionals and cover a range of topics. Along with our education program, PBA provides its members with government advocacy, signature events, charitable outreach, research and business resources. Visit probeauty.org. The Beauty Industry Report Visit bironline.com San Juan Beauty Show caps off the 2013 show season by Mike Nave, publisher O n November 3-4, 2013, I celebrated my San Juan Beauty Show birthday working the 18th Annual San EXHIBITOR COUNT: 195, about the same as last Juan Beauty Show (SJBS) at the Puerto year. Rico Convention Center. This annual show, which is owned and produced by Roberto THE MAIN ATTRACTIONS: The exhibits, the Paniagua, has the distinction of being the Main Stage and the competitions. final trade show for the North American salon industry every year. In the press TRENDS: A number of brands, led by Brazilian room, I was surprised with a birthday cake Blowout, focused on keratin hair straightening and a happy birthday song from Roberto and smoothing products. Also exhibiting were Paniagua, Tino Arias of Obliphica Bionaza, Coco’s Keratin, Evolution Keratin, Professional and Hector Rivera, publisher Pure Brazilian, Brazilian Keratin Treatment, La of HairWorld International. Brasiliana and GK Hair. This year, the show The success of the show as the largest floor featured a new spa section, reflecting the beauty event in the Caribbean is based on a growing popularity of facial and body care number of factors, including a large products. population of salon professionals who HOT LINES: Brazilian Blowout, Pure work out of their homes and come to the Brazilian, Obliphica Professional. show loaded with cash with which to buy their supplies. The beauty schools all send WATCH LIST: MilanoCare Professional and their students, also with cash to spend. Hair Color Chalk. Plus, in general, Puerto Rican ladies are DISTRIBUTION PLUS: The major distributors major users of beauty and personal care in Puerto Rico support the show. They include products. Supporting that premise, Sally Bravo Distributing, Esteban Distributors, La Beauty Supply has more than 40 stores Espanola Beauty Supply, Del Rio Trading, located on the island, and like Walgreens Ogoyi Group and Kashi Beauty Distributors. and Walmart, some of those units are The competitions were sponsored by among the highest volume generators in Sally Beauty Supply and its Ion Sally’s entire chain. Professional Hair Color line, which The SJBS offers education, competitions, provided logo t-shirts for the competitors. Main Stage performances and a show floor Rusk also sponsored a Creative Cut & packed with exhibitors of hair, skin and nail Color competition under its Deep Shine care products. For attendees coming from Collection. In each of the 20 competitions the Caribbean countries and Florida, there for professionals and students, the winners are lovely hotels close by the Convention received cash prizes, trophies and medals. Center. I stayed at the two-year-old A special event that takes place each Sheraton Convention Center Hotel, which is directly across the street. Of the 195 exhibitors, those with the largest footprints included Conair’s Rusk, BaByliss, Conair Pro and Satin Smooth brands, Pibbs’ Interfashion USA, Turbo Power and La Brasiliana brands, Moroccanoil, Brazilian Blowout, Coco’s, La Palm Products, JD Beauty Group’s Wet Brush, plus Del Rio Trading, Esteban Distributors, Kashi Beauty Supply and La Espanola. This year, SJBS welcomed 150 beauty schools. Students from 44 of them entered the competitions with 468 competitors. The Puerto Rico Convention Center welcomed the 18th Annual San Juan Beauty Expo. 12 JANUARY 2014 year at the SJBS is the Red Carpet Event, a preview to the Latin American Awards Gala, during which show management recognizes the talent and dedication of those who commit their lives to enhance the level of the professional beauty industry. This year, those recognized included beauty industry photographer Isidoro Sajnin, while Angel Rosario Salon, Beyond Salon, Peter Cardon Salon, Miranda Salon and Wanda Montes Salon were honored for their participation in Battle of the Strands. Nilma Flores received the Lolin Torres Award for her positive impact in the Puerto Rican Beauty Industry. Carmin Ocasio, Juanita Serbia and Dr. Israel Berrios were recognized for their contributions to education. Liza Lugo was honored for her contributions to Beauty Culture and Art, while Natalia Rivera was recognized for Beauty Animation. On the Main Stage, Tywan Williams, who lives and works in Georgia, showed men’s clipper cutting techniques and shear- or clipper-over-comb, which allow a stylist to complete a hair cut in less than 15 minutes in his Artistry of Men’s Hair Cutting. Carlos Valenzuela, presented by Pivot Point of the Caribbean, demonstrated new updo techniques. Leonardo Rocco, celebrity hair artist and owner of Rocco Dona Salon in Miami Beach, featured his 2014 Amazonia Collection of easy cut and color techniques. In addition, Richard Ching for the Perfect Hair Company demonstrated hair styles using hair extensions. Other educators included Michael Beltrán Cohen for Moroccanoil hosted by Bravo Distributors and the BaByliss Pro Creative Team; the Rusk Creative Team presenting Irvine and Louise Rusk’s Bespoke Collection. Sally Beauty presented Roberto Curiel and Paul Vega for Wella Color Charm and Clairol Professional. Hair Icons Jesse and Flo Briggs introduced techniques from their “Comp Hair” seminar series, including “Hair Color Hi Lites with no Foil.” have seen many changes. The one stable trendsetter and has The beauty business thrives on factor that doesn’t change is the passion quickly picked up on the island trends throughout the of the people on the island. Through good At the show, two sales rep times and bad, there will always be an world. friends, Bill Wilson, president • The nail industry amazing beauty business in Puerto Rico!” of Latitude Sales, and Ryan Reach Bill at 800-393-5477 or is very different Kayser, a partner in All Step bill@latitudesouthsales.com. Visit from the U.S. nail Sales, both who have been latitudesouthsales.com. care business. The doing business with Ryan Kayser, the vice president of sales consumer trusts the distributors in the Caribbean, for All Step Sales, calls on all of the skills of the Latin nail including Puerto Rico, and major distributors in Puerto Rico. (See his technicians, who Central and South America for list of the distribution companies and the continue to prosper years, shared their overviews major lines they represent on page 15.) and maintain a strong of the beauty business in “The economic difficulties of the Puerto Puerto Rico. Obliphica Professional showed off presence in the nail new merchandising materials. industry on the island. Rico market have created a challenge for First, Bill Wilson’s many of the traditional distributors,” Long nails with advanced nail sculpturing observations: explained Ryan. “Some impact of that was and nail art techniques are the most • The economy on the island has been felt at the San Juan Beauty Show, as some popular styles. hit very hard, unemployment tops 20% distributors did not attend. However, their • The gel polish business is just and the government is broke. This has absence opened the door for distributors beginning. Cuccio Match-Maker Gel affected distribution on the island. The such as Del Rio Trading to expand their Polish sold out at the business of hair and nails space and for Puerto Rico General Dist. show. The Puerto Rican nail has not slowed down, Co. to gain a prime spot for its Obliphica techs have taken gel polish but because of Professional exhibit.” to the next level and are economic issues and Ryan added, “As usual, Del Rio was one creating amazing looks government policies, of the busiest booths on the floor, with a combining old technology many stylists and nail great assortment of products ranging from with the new to become technicians have moved hair products and styling accessories to trend setters in this fast their businesses into nail products, with lots of show growing category. their homes. promotions available. Del Rio expanded its • The Cuccio brand was • The most BaBylissPro booth, giving extra space for exhibited by La Espanola successful distributors the launch of the brand’s huge success, the Beauty Supply and run by have recognized this Miracurl Professional Curling Machine. Marilyn Garcia, who has social change early and There was a ton of interest in the product been doing nails and have opened stores BIR visits with Cinderella Hair’s Fernando Fischbach. from the hair stylists in Puerto Rico. Del teaching Puerto Ricans with education centers throughout the island. La Espanola Beauty how to do nails for the past 15 years. She Rio was promoting the Miracurl at a salon price of $179.95 and offering two free has in one way or another touched almost Supply has done an outstanding job of BaByliss Miracurl hair care products from every nail technician in Puerto Rico. Before understanding the market and reacting to the five-sku range. The the show even started, the demands of the professional in Puerto heat-activated styling she created amazing Rico. La Espanola has 14 stores throughout products—Curl Prep, Curl momentum on Facebook. the island—which is roughly the size of Foundation, Defining • The barber business Connecticut. Most stores have education Spray, Hair Spray, is booming. The trend in areas and equipment showrooms. It is the Thermal Shine Spray— men’s hair is very short only distributor on the island publishing a complement the Miracurl hair with multiple designs yearly full-color buying guide. La Espanola Curling Machine. In and edge work. Because Beauty Supply prints 15,000 copies a year, addition, BaByliss Nano of the style, barbershops which are delivered via courier to every Titanium Flat Irons are full with clippers salon on the island • The San Juan Beauty Show continues working full force from Miss Juana Diaz (Alexandra Porrata continue to be one of the Motalvo), who competed for Puerto top selling flat irons.” morning to night. to be a great platform for the talented Rico in the Miss Universe pageant, Ryan added, “Del Rio Bill added, “I have has stylists and nail technicians of Puerto and Elvin Hernandez introduced Pure also launched Clipp-Aid, been doing business on Rico to show off their skills. Through the Brazilian to Puerto Rican beauty a relatively new product the island for 25 years and years, the Latin beauty industry has been a professionals. San Juan Beauty Show...cont. on page 14 JANUARY 2014 13 The Beauty Industry Report Visit bironline.com San Juan Beauty Show...cont. from page 13 that contains blade sharpening crystals to sharpen clipper and trimmer blades. There was a terrific reaction to the product, especially from barbers.” Visit clipp-aid.com. Ryan added, “The SJBS remains the main professional beauty show in the Caribbean. The top brands that have consistently exhibited at the show have increased their exposure in Puerto Rico and have maintained consistent sales throughout the region. And even with the struggles of the local economy, hair stylists in Puerto Rico remain motivated to seek out new trends and opportunities to maximize their talent. The SJBS gives the professional the best opportunity to learn from international educators and seek out new trends in one venue.” Reach Ryan at 954-747-7170 or ryan@allstep.com. Visit allstep.com. Now let’s explore the show floor Jossie Bravo, owner of Bravo Distributors, told BIR, “The 2013 San Juan Beauty Show was a profitable experience with very good results compared with other years. In a competitive market, we focus our business to what the beauty industry is looking for and what is needed. Today, customers are looking for green products using natural ingredients. Until recently, Bravo Distributors did not have a product line in this category. However, Pravana, a leading brand of hair color in our market, has introduced NEVO, a 100% vegan, gluten-free and biodegradable line with ingredients from the Amazon. “In addition, Moroccanoil showed new hair styles for the season such as braids done with products that give impeccable texture and body. Keratin Complex and Agave from BioIonic also did well for us.” Jossie added, “Curls continue to be popular, and attendees were also looking for right-priced products and tools to help them create more natural, manageable hair styles with volume.” Reach Bravo Distributors at 787-758-6177 or bravodistributor@hotmail.com. DICAR Distributors showed the new hair care brand MilanoCare. Luca Maraschini, vice president of sales for 14 JANUARY 2014 DICAR, told BIR that MilanoCare, which is seeking international distribution, is an exclusive professional hair care line featuring a proprietary blend of nutrients, proteins and omega fatty acids, including omegas 3, 6, 9 and the incredibly rare and powerful omega 7, plus 190 bioactive compounds, including all of the critical building blocks needed to achieve a healthy scalp and beautiful hair. Products include shampoos, conditioners, masks, styling creams, serums and spray shine for either daily care and preventing damage or for treating and rejuvenating damaged to severely ravaged hair. For distribution opportunities, reach CEO Dalal Moussa at dalal@obliphicaprofessional.com. Visit obliphicaprofessional.com. Pure Brazilian, exhibiting with its distributor, VIP Salon Services, launched its smoothing line to Puerto Rico, with the Guess which two of these hunks are Brazilian results modeled by Miss Juana Diaz Blowout models and which is BIR’s Mike Nave. (Alexandra Porrata Motalvo), who competed for Miss Universe P.R. 2014. As a hydrolyzed keratin, collagen and argan oil. result of its show debut, Pure Brazilian is Its formula protects, hydrates and now available in 100 salons in Puerto Rico. nourishes the hair from the inside-out, This heat-activated hair smoothing system giving more manageability to the hair. offers salon safety, excellent profit margins MilanoCare Pro Keratin Shampoo and plus attractive packaging and marketing Conditioner are for keratin-treated, colormaterials. treated or dry hair (10 oz./list $9.50). Pure Brazilian offers two solutions—Pure MilanoCare Pro Keratin Leave-In Brazilian Original Conditioner has a weightless, Reconstructor and nourishing and moisturizing Pure Brazilian Clear. benefit (4 oz./list $8.50). The hair can be washed MilanoCare Pro Keratin the same day, as Pure fortifies and protects weakened Brazilian requires no hair (8 oz./list $12.00). down time. Both last up MilanoCare Pro Argan Oil to 3 months with no (4 oz./list $12.00) is rich in line of demarcation or vitamin E. Milano Keratin damage. The two Chocolate Smoothing solutions give the Treatment reduces styling time stylist an opportunity up to 70% (16 oz./list $80.00). to customize clients’ Reach Luca at treatments to their hair lmaraschini@milanocare.com. types and desired Visit milanocarepro.com. results. The Original Puerto Rico General Dist. Reconstructor Solution Co. showed the Obliphica is a stronger formula Professional line of hair care that is based on products powered by the Sea Brazilian keratin, cocoa Buckthorn Berry, a cherished, and acai. It is ideal for and centuries-old Himalayan beauty and health care secret. This lovely model from Evolution coarse, thick or curly textured hair. It reduces With each use, Sea Buckthorn Keratin reminds me of BIR’s original color! volume and frizz, Berry nourishes the scalp and imparting shine and softness. The Clear gives the hair the daily dose of vitamins, specialized blend of acids to penetrate Solution is a plant-derived formula that into the cuticle of the hair to minimize reduces frizz and gives shine, thanks to an frizz. Pérola is easy, fast and safe. It has no amino acid bonding system. It is ideal for fine formaldehyde or fumes and requires no to medium textured hair. flat ironing. It gives the stylist another To maintain the service results, the line smoothing option that costs less and also features a home care range. Visit requires less work. purebrazilian.com. Pérola by Marcia T is available in a kit The BaBylissPro/Rusk booth featured (list $67.50) containing one each of Purify Rusk Design Team members, including Shampoo (8 oz./SRP $8.50), Revive Puerto Rican native and master designer Smoothing Therapy for blonde or dark Lillian Penalosa, who attracts a crowd colors (4 oz./SRP $36.00), Infuse when she returns home to perform. In Conditioning Masque (8 oz./SRP $8.50) addition, Marvin Young showed the new and Illuminate Serum (2 oz./SRP $12.50). BaByliss X2 Ferrari Clipper (list $199.95) Reach Marcelo at and created beautiful curls with the marcelo@marciakeratin.com. Visit BaByliss Miracurl (list $179.95). perolabymarciat.com. In addition Rusk showed its new Brian Long, CEO, was Deepshine Direct exhibiting his Hair Color Temporary Colors— Chalk with his vibrant colors that can manufacturer, Wayne be used alone or mixed Morris, president of together. One of the Audrey Morris Rusk all-time favorite Cosmetics. He told BIR, products in Puerto Rico “Hair Color Chalk is a remains its Sensories hot trend in temporary Smoother Leave-In hair color. We offer a Conditioner (8 oz./SRP rainbow of vibrant $14.00). Reach Joe De colors to match any La Cruz, national sales mood or desired look. manager, at Our product applies 518-330-4924 or easily and stays vibrant joejdlc@aol.com. Visit until the next shampoo, conair.com. when it washes out I was delighted to easily without staining see Marcelo Teixeira, Show founder Roberto Paniagua welcomed me to San Juan once again. your hair. Our product is who with his wife, made in the United States and offers the Marcia, owns M&M International, which bright, long lasting colors (4 grams/SRP markets the Brazilian Keratin Treatment $15.00). Reach Brian for private labeling line. Marcelo told me that his company, and distribution opportunities at which has been marketing in Puerto Rico 970-691-2191 or gib517@gmail.com. Visit since its launch in 2007, recently began haircolorchalk.com. distributing its brand throughout the Nutra Luxe Lash MD offers specialty island. products for eyes, eyelashes, lips, skin He shared, “We are extremely pleased to see that we have a huge and loyal client care, hair care, beauty tools and more. Alina Cardona, sales manager, showed me base on the island. Today, salon clients are the best-sellers, including Nutra Luxe Lash using our new product, Pérola by Marcia MD for longer and fuller lashes and T, at home, as well as having the service eyebrows in only 4 to 8 weeks (1.5 ml/SRP performed in the salon.” $49.00; 3.0 ml/SRP $79.00; 4.5 ml/ SRP Pérola by Marcia T is a low-pH $99.00). In addition, Stem Cell Vitamin C smoothing therapy that combines uses botanical stem cells to prolong the moisturizing natural ingredients, such as life of healthy skin cells for every age and baobab oil, black pearl extract and a Puerto Rico’s Beauty Distributors Ryan Kayser, the vice president of sales for All Step Sales & Marketing, Inc., shared his list of the key beauty products distributors in Puerto Rico, and the major lines each represents. Atlantic Beauty Supply, owned by the Santiago family (who previously owned Exotique Salon Essentials,), distributes Creative Nail, Macadamia Oil and Keratherapy. Bravo Distributors, owned by Jossie Bravo, distributes Moroccanoil, Bio Ionic, Pravana, Keratin Complex, Brocato and Essie. Del Rio Trading & Beauty Supply, owned by Luisa and Antonio Del Rio, distributes Conair Pro/BaByliss, OPI and just added Clipp-Aid. DICAR Distributors, run by Luca Maraschini, vice president of sales, distributes Alfa Parf and recently introduced the hair care brand, MilanoCare. DRC Distributors, Inc., owned by Dharma Rodriguez, distributes Jungle Fever. Esteban Distributors, owned by Jose Esteban, distributes Brazilian Blowout, Pro Rituals, Afam, Jenoris and Bodyography. La Espanola Beauty Supply, owned by Maria Rosa Rodriguez, distributes Bain de Terre and L’Oréal, and was recently appointed as the Matrix distributor for Puerto Rico. Ogoyi Group LLC., owned by Oscar Kamon, distributes Macadamia and Collagen hair care. Puerto Rico General Dist. Co. distributes Obliphica Professional. VIP Salon Services distributes Pure Brazilian. skin type. Vitamin C ascorbic acid increases collagen levels to firm and tighten the skin, Vitamin E repairs and protects against free radical skin damage and hyaluronic acid provides maximum skin San Juan Beauty Show...cont. on page 16 JANUARY 2014 15 The Beauty Industry Report Visit bironline.com San Juan Beauty Show...cont. from page 15 hydration (1 oz./SRP $62.00). The Intensive Face Lift contains bio-peptides, antioxidants, enzymes and minerals that reduce fine lines and wrinkles with its micro-encapsulation technology (1 oz./ SRP $68.00). Collagen Xplosion with four peptides delivers proteins into the skin to naturally boost collagen levels (1 oz./SRP $36.00). Skin Whitening stops the production of color pigments and helps the skin from the outside to fade discoloration permanently. It’s hydroquinone free (1 oz./SRP $49.00). Reach Alina at 877-241-0459 or alina@nutraluxemd.com. Visit nutraluxemd.com. La Brasiliana is a division of the Petruccelli family-owned Pibbs Industries. At SJBS, the company was exhibiting not only La Brasiliana, but Pérola by Marcia T is a low-pH smoothing therapy. Turbo Power and Intrafashion USA. La Leave-In Spray Humectant, which Brasiliana is a keratin smoothing brand that instantly revives all hair types without works for five days. It smoothes, shines washing (300 ml/list $9.95). and gives instant manageability. Launching this month is Antioxidante Armando Petruccelli was featuring the Triport Shampoo in two sizes (1.5 liter/list 10-sku Olio di Morocco collection of $19.95) and (16 oz./SRP $7.95). For products infused with argan oil. Armando information on additional products in the shared, “Our key sku is Argan Oil Hair Triport line, contact Michael at 718-445Treatment, which absorbs into the hair 7676 or sales@intusa.com. Visit intusa.com. strand to protect hair from extreme Limitless Beauty Partners showed the humidity, control frizz and instantly restore Glamglow skin care line for men and life to damaged hair (2.5 oz./SRP $21.99).” women of all ages and all skin types. The line is distributed globally, most Glamglow’s Supermud Clearing recently entering Thailand, Malaysia and Treatment is the first six-acid AHA and Central America. Reach Armando at BHA blend that delivers fast results and 800-519-2309 or info@la-brasiliana.com. helps fight common skin concerns to Visit la-brasiliana.com. deliver seemingly pore-less skin (1.2 oz./ Michael Damasco, executive director list $34.50). Designed as a 10-minute antifor Interfashion USA, another Pibbs aging facial in a jar, Youthmud company, markets the Avena hair care line. Its newest collection, the Triport family of Tinglexfoliate Treatment Mask is a rapid but gentle exfoliant. High in ancient products, features an instant restructurizer volcanic pumice rock, antioxidants, called the Rez Q, Booster hair rebuilder minerals and moisturizing collagen, it treatment. Available in individual leaves the skin radiant with a tighter application packets, it instantly texture. It helps to protect against free restructures unruly and coarse, porous hair radical damage (1 oz./list $34.50). types, both pre-or post-color. The packet Brightmud Eye Treatment is the first tap can be mixed with semi-permanent or and wipe off reverse action undereye and temporary colors and is processed along orbital eye area treatment. Designed for 3with the color. The packets come in 50piece boxes and are available for salon (list minute results, it helps absorb toxins, while delivering nutrients and minerals to $2.50) treatment. the skin surrounding tired eyes. In addition, Triport also offers the Rez Q Booster 16 JANUARY 2014 it provides an intense hydrating and plumping effect, leaving eyes feeling smoother and softer and provides an overall brightening effect (.42 oz./list $34.50). Reach Andrew Sperber, owner/president, at 305-807-2836 or asperber@limitlessbeauty.com. Visit limitlessbeauty.com. Dave Flahive, the sales manager for Infinity Hair Loss, showed me the brand’s new product that’s used for instant hair color touch-ups and complements the company’s hair loss concealing fiber line. Infinity Touch-Up works on hairlines, highlights, eye brows, eye lashes, beards, mustaches, sideburns and more. It gives 100% gray coverage and lasts until shampooed out. It’s available in a tube applicator in six shades: black, dark brown, medium brown, light brown, auburn and ash (.25 oz./SRP $5.00). Reach Dave at 949433-8683 or dave@smointernational.com. Visit Infinityhairbrand.com. At Evolution Keratin, I met Gonzalo Baraybar, distribution manager, who was exhibiting the brand’s Argan Infused product line, which features argan oil, Jojoba seed oil, silk protein, aloe vera, grape seed oil, green tea extract and several other vitamins and nourishing agents. Blowout Treatment Spray is a heat activated treatment made with silk protein that allows instant absorption into the hair shaft and keeps hair frizz-free (4 oz./SRP $14.00). According to Gonzalo, the Hair Polishing System allows for hair’s natural beauty to evolve by reducing the stiffness in the hair and delivering argan oils and silk proteins to bring hair back to its naturally healthy, youthful state. The final result? Healthy, frizz-free and more manageable hair with its natural shine and beauty. The Hair Polishing System is available in two sizes: 33.8 oz. (20 to 25 applications/list $258.00) or 10.1 oz. (7 to 9 applications/list $158.00). Gonzalo reported, “Puerto Rico is an excellent market for our brand, and we were able to show many salon professionals our new Hair Polishing System and our Color Intensifying and Revitalizing Maintenance line.” He also noted that Monday, the show attendees were mostly beauty school students and stated, “We know that students are the hair professionals of the future, and it is great to have them gather in such a great market to allow us to educate them on new products and techniques. We were able to make 4-oz. student kits of our new Hair Polishing System to give to them for a reduced student price, and they were just as thrilled as we were.” Reach Gonzalo at gonzalo@evolutionkeratin.com. Visit evolutionkeratin.com. At the end of the show, I checked in with show producer, Roberto Paniagua, who said, “I am pleased with the overall results of SJBS and believe we delivered on our goals of presenting a diverse program of education with top quality, high level salon professionals who shared their talents and knowledge with attendees. We also accomplished our objective of reducing the number of exhibitors of companies not related to the beauty industry. “Other accomplishments at this year’s show were the addition of an esthetics and spa area that showcased a number of first-time exhibitors. Finally, we reduced ticket prices. As a result, we had a successful show that exceeded our expectations in overall attendance and sales for our exhibitors.” Roberto also noted, “Our goal for SJBS 2014 is to make new alliances with different institutions, associations and vocational and international schools to support our goal of increasing the number foreigner visitors. We also want to increase our focus on the international competitions and to reinforce the educational program by inviting more experienced international guest artists. We look to next year’s show to continue raising the overall quality of the display of products, equipment and entertainment, raising the standards for the benefit of all.” The 2014 San Juan Beauty Show is scheduled for November 9-10. Contact Maria Correa at 787-756-8019 or info@sanjuanbeautyshow.com. Visit sanjuanbeautyshow.net. Happy Anniversary to Puerto Rico’s Del Rio Trading Company buy all their beauty products in one place. Del Rio Trading, a family distributorship That’s when we began to sell professional founded in 1973 in Camuy, Puerto Rico, has beauty products to the national chain stores,” seen a dramatic increase in sales during the explained Luisa. past 15 years. Today, the second-generationAt the same time, they began to work with operated company, which recently the planograms of the chain stores, developing celebrated its 40th anniversary, is owned by merchandising programs to support the stores’ Luisa and Antonio Del Rio. planograms in order to maximize sales. “Our parents, Antonio Del Rio and Edith As their business has continued to grow, the Rosario, started the business, which was family has seen challenges as opportunities. For dedicated primarily to selling products to example, for the last 10 years, beauty salons. Our father had Del Rio Trading has been recently graduated college and developing private label had an accounting degree,” brands. Beauty Max includes Luisa explained. “We lived in a peroxide, nail polish remover two-story house. On the top and shampoo. In addition, Del floor was our home, and below Rio was the first company to were our store and warehouse. make hair dyes with keratin We were raised among beauty and argan oil. Most recently, products. I remember having to they launched a peroxide with lift boxes, take orders by phone argan oil, which is formulated and, at times, accompanying Antonio and Luisa Del Rio to leave the hair shiny after a my father on his sales calls.” represent Del Rio Trading’s second generation. hair color service. Antonio added, “When we The Del Rios give equal attention and focus were teenagers, our parents opened the Del to the brands they represent from outside Rio Trading & Beauty Supply store, where vendors from the United States, Europe and beauty professionals purchased their products. South America—including Wella, Clairol, In addition to running the store, our parents L’Oréal, Revlon, Conair, Wet and Wild continued distributing a variety of beauty products, hired salesmen and built relationships Cosmetics and OPI—and to their own. “We have won the respect of our suppliers with beauty brands that we have distributed and customers. They recommend us to others, for 40 years.” because of our strong relationships,” Luisa The love for the family enterprise was such added. that both Luisa and Antonio decided to study professions that would help them develop and A Multiplying Effect grow Del Rio Trading. Said Luisa, “Our parents “As our business grows, we are helping the did not impose anything on us. They only Puerto Rican economy,” says Antonio. “We have taught us that we should be responsible, in addition to the store, four warehouses, more honest and diplomatic with our competitors. trucks and more employees. From three They taught us that we should work in all salesmen, we now have 15. It’s a multiplying facets of the business in order to completely effect.” The siblings are hopeful that in the understand all areas.” future, their children will also work in the As a result, Luisa studied marketing and is also a lawyer. Antonio, who studied accounting, business so that it remains in the family and on the island. says, “In 2001, I completed my studies and fully “Just as we did with our parents, our became involved in the company, at first as a children go with us to our stores and salesman opening up new customers. Today, I warehouse. And even though they are young, am in charge of the accounting with the help they answer the phones and even accompany of my mother and am guided by our Lord.” us when we visit customers. They are literally In the meantime, the Del Rios identified growing up in the business,” Antonio said. new opportunities with national chain stores. Reach Luisa and Antonio at “We became aware that the market had delriobs@yahoo.com. changed and that customers now wanted to JANUARY 2014 17 The Beauty Industry Report Visit bironline.com News continued from page 4 Johann “Hans” Neumaier, whose family owns Goldwell of NY, died November 23 at the age of 84. Hans was born in Germany, beginning his barber apprenticeship at age 14. Hans was also an amateur boxer, who participated in 189 fights, losing only 12 bouts. Hans immigrated to the United States in 1957 and began working for The Harper Method Company, which at the time, was the largest franchisor of beauty salons in the world. He traveled to 32 states and Canada as the Harper Method director of education. In 1963, he opened his first salon, Hans House of Beauty, eventually owning four Shapers Salons in Rochester, NY. He started the Shapers School of Beauty in 1971. Always the entrepreneur, in 1977, Hans launched a wholesale beauty supply company. Goldwell of NY continues to be one of the most successful beauty products distributors in the country. Throughout his career, education and mentoring were an integral part of his work. Hans and his late wife, Erika, loved traveling the world and entertaining friends. Hans' sense of humor was appreciated by all who knew him. His son, Steven Neumaier, told BIR, “I worked with my father for 38 years. He was always looking ahead. In the 1960s, he had a thriving imported wig business and was the first exclusive distributor of Velcro rollers. He was my teacher, mentor and role model. I will miss him very much.” Reach Steven at goldwellny@aol.com. Visit goldwellny.com. Joann Cabrera (Garrity) Jones, a key relationship manager at Kao USA Inc., Salon Business, died on December 16 at age 58. In 1982, Joann started her career in the beauty industry as a nail technician. She soon progressed into sales, first becoming a representative for CND, which led to a position with Total Image, a full-service distributor in Florida. In 1996, she became the district sales manager for KMS. As her company merged with Goldwell color into Kao USA, she was named a key relationship manager. Joann thrived by mentoring others. She is survived by her husband Jeff, daughter Lisa (Garrity) Lindman, son-in-law David, and granddaughter, Clementine Rue. 18 JANUARY 2014 White Sands introduces ER Fusion, an emergency, anti-aging reconstructive hair treatment. Utilizing a skin care delivery system, the cream creates a clear microshield to seal in hair color, deliver moisture and eliminate frizz (3 oz./SRP $26.00). Reach Noel Salas, chief operating officer, at noel@whitesandsproducts.com. Visit whitesandsproducts.com. Alterna Caviar Repair Split Ends Mend fuses 93.3% of split ends, reducing the appearance of damage after just one use (1.8 oz./SRP $35.00). Reach Marta Harmon, area vice president of sales, at mharmon@alternahaircare.com. Visit alternahaircare.com. Beth Minardi Signature Color expands its palette with 10 new Demi-Permanent Liquid Shades (2 oz./list $5.29). They include 10BB/In The Buff, 7NB/Praline, 9NB/Almond Parfait, 10ICE/Hi Ho Silver, 5CG/Cognac and 6RCC/Light My Fire. Also new in the Beth Minardi Signature Creme collection are (2 oz./list $6.49) 5NGC/Irish Setter, 7NGC/Golden Russet, 6G/Golden Sable and 8G/Apple Cider. Beth recently colored the hair of Taryn Manning, star of “Orange is the New Black.” Reach Edie Williams, vice president, domestic sales, at ewilliams@joico.com. Visit minardicolor.com. Magik Beauty International introduces a Keratin Treatment Kit with argan oil, which eliminates frizz, while adding moisture and shine. Products include Pre-clarifying Shampoo, Keratin Treatment, Protein Shampoo and Protein Conditioner (10 oz. each/list for the kit $196.00). The new Silk Treatment adds shine, softness and manageability (1.75 oz./SRP $20.00). Reach Nidia Villegas, vice president, at nvillegas@magikbeauty.com. Visit magikbeauty.com. Chromastics Hair Color’s National Education Conference, Shades Of Excellence, will take place on April 6 and 7, at the Renaissance Hotel in Orlando. Tom Dispenza and his team of hair colorists will be celebrating Chromastics’ 10-year anniversary, while sharing the newest hair color trends. Attendees will learn to create hair color like a master hair colorist. Special presentations will focus on blondes, redheads, brunettes and highlights. Tom shares, “Chromastics puts complete artistic control back into the hands of the creative hair colorist. We believe the hair colorist and not the hair color company should control the deposit, the lightening and the tone of every hair color formula.” Early registration admission tickets are $200 until March 1. Call 877-716-2889 or visit chromastics.com for online registration. New Chromastics Shades is a deposit-only hair color system with hydrolyzed wheat and rice proteins for toning, glazing, refreshing and corrective hair color services. Since Shades has a lower pH and works with 10-volume developer, it’s very gentle and allows colorists to achieve predictable longevity, vibrancy and gray coverage without MEA or ammonia. For distribution opportunities, contact Peter Ciotti, CEO, or Tom Dispenza, president, at tom@chromastics.com. Visit chromastics.com. Scruples introduces Complete Recovery Treatment Masque, which helps nourish, soften and restore elasticity while adding strength, moisture and shine (8 oz./list $12.00) as an in-salon service or at-home treatment. New Total Integrity SulfateFree Ultra-Rich Shampoo (12 oz./list $10.00) is a sulfate- and gluten-free shampoo that nourishes colored/chemically treated hair, while prolonging color. Quick Recovery Leave-in Conditioner (6 oz./list $8.00) repairs dry, damaged hair, as it detangles and protects. Contact co-president/director of marketing/advertising, Tracy Liguori, at tracy@scrupleshaircare.com. Visit scrupleshaircare.com. Anthony Battaglia, the hair stylist who invented the Comare Mark II Tease Comb in 1964, has bought his company back from Spornette International. He is reintroducing his made-in-the-USA styling tool, which is used to tease, lift and/or smooth and is now named The Big Tease. Anthony’s Boar Bristle Brushes with a large grip are also being manufactured in Ohio. Anthony is using special needs rehabilitation centers to package and tag his products and will be giving donations to The Wounded Warriors. The Big Tease is available in an 18piece stainless steel counter display (list $108.00/SRP $12.00 each). Reach Sandy Gavagni at sandy@battagliausa.com. Visit battagliausa.com. New from Bio Ionic is the RTX-450 Digital Straightening Iron. It heats up to 450ºF, while hydrating and conditioning the hair. It can be used on a variety of hair types and for Brazilian keratin straightening. It comes with Teflon-plating, a nano-ionic design, a digital controller and a 5-year warranty. It’s packed with a free KeraSmooth packet for chemically treated hair, iFixx Hydrating Strengthener (5.2 oz.) and iProtect Protein Protector (6 oz.). The salon price is $109.00. Reach Jay Jacobs, vice president, at jayajacobs@hotmail.com. Visit bioionic.com. Chrome takes on a feminine flair with China Glaze Crinkled Chrome. The collection features six high-shine chrome-meetswintery pastel shades in a crinkled metal look (SRP $9.50). Reach Mark Moesta, American International vice president of sales, at mmoesta@aiibeauty.com. Visit aiibeauty.com. “CND’s new spring 2014 Open Road Collection inspires women to let their hair loose, put the top down and drive toward the sunset,” says co-founder Jan Arnold. The collection includes CND Shellac Power Polish with new colors Powder My Nose, Sun Bleached, Desert Poppy, Clay Canyon, Mint Convertible and Sage Scarf (.5 oz./list $15.95 each). The Vinylux Weekly Polish System features Open Road Vinylux polishes that match the new CND Shellac shades above (.5 oz./list $4.95 each). New limited-edition CND Additives, Pigments Effect and Glitter can be blended into any CND sculpting powder, gel or Vinylux or layered over Shellac. This collection includes Denim Geode, Emerald Mirage, Amethyst Flash, Copper Mine and Desert Chameleon, plus a free smartphone wallet. Reach Jacquie Johnson, marketing manager, at jacquie.johnson@cnd.com. Visit cnd.com. Described as a “captivating, magical, enigmatic purple,” Radiant Orchid is the 2014 PANTONE Color of the Year. This universally complementary shade is an energizing addition to any beauty look, which is why American International Industries is featuring the shade in several of its brands. China Glaze Nail Lacquer’s That’s Shore Bright, a bright, playful crème, and Seche Nail Lacquer’s Extravagant, a shimmery, onecoat lacquer, offer long-lasting, on-trend manicures. For those looking to subtly slip some Radiant Orchid into their 2014 nail art palettes, It’s So Easy offers variations on the shade in the brand’s Stripe Rites, which come in a variety of finishes and are a quick way to add a punch of purple. Try Grape, Hot Fuchsia or Purple Metallic. Available in gel polish are EzFlow TruGel Taffy Treat, ibd Just Gel Polish My Babe and SuperNail ProGel Sweet Frosting. Finally, Body Drench Midnight Bloom Body Lotion in Black Orchid features seductive, floral notes derived from jasmine, orchid and violet petals, paired with cocoa butter and jojoba oil. Reach Mark Moesta, vice president of sales, at mmoesta@aiibeauty.com. Visit aiibeauty.com. New from Moroccanoil is an elixir of 100% pure argan oil. The new Pure Argan Oil is a lightweight oil that revitalizes, restores and hydrates skin, hair and nails. Moroccanoil’s premium grade argan oil is naturally nutrient-rich with antioxidants, essential fatty acids and vitamin E that soothe, tone and intensely nourish the skin. With antiaging and anti-inflammatory properties, Pure Argan Oil can also be used as an overnight facial treatment to reveal a healthy, glowing complexion. As a quick fix, Pure Argan Oil can be smoothed on hair to control frizz and flyaways and add shine, or used to treat cuticles, nails and lips (1.7 oz./SRP $50.00). The company also recently introduced its Fleur De Rose Collection for the body. Products include Body Polish (6 oz./SRP $42.00), Shower Milk (2.5 oz./SRP $26.00) and Body Soufflé (SRP $52.00). Reach Safir Shnayderman, vice president of sales, at safirs@moroccanoil.com. Visit moroccanoil.com. Ravisante Beauty Las Vegas is the exclusive U.S. and Canadian importer/distributor of Moana Skincare, which is made in New Zealand. Products are ECO-certified in New Zealand and registered in the European EEC. The organic line uses a marine-glycans base, which distributes nutrients and antioxidants through the body. A recyclable counter display is available as part of the opening order. The line includes Cleanser (30 ml/ SRP $59.00), Night Regeneration Serum (30 ml/SRP $96.00), Moisturizer (30 ml/ SRP $63.00), Serum (30 ml/SRP $96.00), Oil (15 ml/SRP $61.00), Day Cream (30 ml/SRP $76.00), Firming Mask and Nourishing Mask, both packaged in a double-lid (30 ml/SRP $76.00). The company is looking for retailers and sales representation. Reach Harry Roussard, CEO, at service@ravisantebeautystores.com. Visit ravisantebeautystores.com. News continued on page 20 JANUARY 2014 19 The Beauty Industry Report Visit bironline.com News continued from page 19 Lydia Sarfati, Repêchage CEO and founder, joined Isabella Calabrese, second generation owner of Studio Massofisioterapico Dibi Center, a renowned skin care center that has been serving residents in Milan, Italy, for decades. Together, they celebrated the introduction of Facial Bar Centro Estetico, a new skin care venue opened by Isabella that features Repêchage professional skin care products and treatments. The Repêchage Facial Bar offers quick spa services that deliver the feel of a full spa treatment. Collaborating with Repêchage's exclusive Italian distributor, Euracom, Isabella and her team created a beautiful design for the new Facial Bar venue. Working together in marketing and training employees, their collaboration led to a successful launch event. Loyal clients, new clients and several Italian press outlets experienced the Facial Bar and interviewed Lydia. Reach Shiri Sarfati, vice president, at shiri@repechage.com. Visit repechage.com. The new Repêchage Lamina Lift Mask features an organic blend of Eco Cert seaweeds, orange water, aloe vera and natural botanicals to provide instant soothing, cooling and moisturizing. Rich in 12 vitamins and minerals, 18 amino acids, 42 trace elements and antioxidants, it complements salon and spa services, as well as clinical services, such as post-chemical peels, microdermabrasion, laser and waxing (list $100.00/1 package contains 50 masks). Reach Shiri Sarfati, vice president, at shiri@repechage.com. Visit repechage.com. Perenelle Beauty distributes Nacré, a line of pearl-based products for face and eyes that stimulate cell regeneration, fend off free radicals, detoxify and repair skin with pearl powder, aloe vera and hyaluronic acid. Face Serum features pearl powder, vitamins A, B, C and E, multi-fruits and meadowfoam, which protect skin by locking in moisture, stimulating firmer facial tone and reducing fine lines and wrinkles (1.6 oz./SRP $68.00). Reach Jessica Puckett, owner, at jessica@perenellebeauty.com. Visit perenellebeauty.com. 20 JANUARY 2014 Farmhouse Fresh offers Pink Moon hand and body creams, which soften and soothe rough, dry, chapped skin and help improve its elasticity and moisture retention. Formulas are 99.6% shea-butter enriched, with vegan and gluten-free formulas. They also contain cocoa butter, jojoba seed oil, soybean oil, aloe and vitamins A and E (hand cream 2.4 oz./SRP $14.00; body cream 8 oz./ SRP $30.00). Reach Ashlee Hiers, sales, at ashlee@farmhousefreshgoods.com. Visit farmhousefreshgoods.com. Chella Skin Care offers a point-of-purchase display for its Heated Eyelash Curler to encourage impulse sales. It is free with the purchase of 16 Heated Lash Curlers (deal cost $160.00/SRP $20.00 each). Contact Nick Mockridge, national sales manager, at nick@chella.com. Visit chella.com. Palladio Beauty Group introduces Herbal Lip Lacquer, a hybrid lip product that applies like a lustrous gloss with the rich intensity of a lipstick for deep pigmentation and long-lasting staying power. It’s formulated with vitamin E to help moisturize and protect, while coconut and sunflower oil protect against water loss. It’s available in 8 shades (SRP $7.99). Reach Phil Soloman, president, at philip@palladiobeauty.com. Visit palladiobeauty.com. Babe, a marketer of hair extensions and lash extensions, introduces Babe Eyelash Serum, for longer and fuller lashes. It features lash boosters, conditioners and strengtheners for beautiful lashes in as little as four weeks (2 ml/SRP $65.00; 4 ml/SRP $120.00). Babe Lash Volumizing Mascara adds length, volume and thickness (SRP $25.00). Babe is seeking representation and distribution in select markets throughout the world. Reach Brandon Hutchins, marketing director, at 888-840-2223 and visit babethings.com. Ilya Veytsman, president of Charm Distributors, is seeking new breakthrough technologies in hair care, as well as a smallscale private label manufacturer. He recently updated BIR on the Russian market and his newly reorganized distribution business. “Doing business in Russia in any industry is like walking in the mine field, battling not only bureaucracy and often puzzling laws, but also dealing with excessive costs of registering every product, as well as customs clearance, marking every item with labels in Russian and many other hurdles,” he explains. “Challenges include the constant threat of hostile takeover, unethical business practices, the lack of a motivated and skilled work force and poor work ethics.” He added, “Most American companies look at the market as a lucrative new opportunity, disregarding the fact that finding a reliable partner, who speaks the language while understanding the Western and Russian mentality, is extremely challenging. The country is more focused on the quick return-on-investment, as opposed to the long-term strategy. Currency fluctuations, constant changes in regulations and laws, the high cost of doing business and lack of skilled specialists, especially in the area of sales, are some of the challenges to entering the market. “Charm Distributors, LLC has been doing business in Russia, Ukraine, Kazakhstan and Belarus for more than 10 years, and in the past several months, had to endure a hostile takeover. Nevertheless, we have restructured, moved to a new facility with two offices/studios, have 15 sales people and 6 full-time educators with 35 total employees and are continuing our exclusive distribution and promotion of Sexy Hair, Macadamia Natural Oil and Bosley Professional Strength, as well as Living Proof in assigned territories.” Reach Ilya at ilya@charmdis.ru. Visit charmdis.ru. Sweis Inc. Professional Salon & Spa Products offered a Social Media Boot Camp Class to salon professionals interested in attracting new clients through social networking. Speaker Katie Wagner, president of Katie Wagner Social Media, conducted the sold-out class, drawing 75 salon pros eager for information on how to use Facebook to market themselves and their businesses. Said Karl Sweis, president of Sweis Inc., “At Sweis, we want to offer our salon customers the tools that they need to be successful in their businesses. We have identified social media as a special area of interest. Stylists came from as far as Rancho Mirage and Barstow, CA, which tells us that there is a great need and desire for social media education.” Visit sweisinc.com. Four Star Beauty Supply continues to expand its store network with the opening of a 1,700-square-foot store—its second in Madison, WI, and its tenth overall. Reach Ed Stein, president, at revite@aol.com. Visit fourstarbeauty.com. Kelly Huether, president of Life of Riley Salon Supply, tells BIR, “Our distribution organization continues on its original plan with the expansion to North Carolina and South Carolina, which started at the beginning of December. We have an excellent combination of experienced salon consultants mixed with consultants who are new to sales and still looking to add more. Life of Riley has been awarded the Neuma line in those two states, as well. In addition, we’ve added Bosley Professional, Kaemark Salon Furnishings and Men's Department throughout our entire footprint.” Reach Kelly at 727-639-7594 or kellyh@lifeofrileyss.com. Visit lifeofrileyss.com. Obliphica Professional has partnered with the Linden, NJ-based Piermarco Group to offer its luxurious shampoos, treatments, hair oils and shine products to salons in New York, New Jersey and Connecticut. Offering a daily diet for healthy hair, Obliphica Professional products are powered by natural sea buckthorn berry, a cherished, centuries-old Himalayan beauty and health care secret. With each use, sea buckthorn berry nourishes the scalp and gives the hair the daily dose of vitamins, nutrients, proteins and omega fatty acids, including omegas 3, 6, 9 and the rare omega 7, which it needs to grow healthier, stronger and shinier with every use. “After meeting Dalal Moussa, Obliphica Professional’s new CEO at the International Beauty Show, we wanted to partner with her to offer these luxurious products to our customers,” said Anne and Geppe Enfiomusi, who, as former salon owners, founded Piermarco based on the philosophy of "by hairdressers, for hairdressers." “Obliphica Professional is different from any other professional hair care line, and the sea buckthorn berry’s unique benefits give the company a strong ingredient story backed by centuries of results. Many of our salon consultants and stylists have a European heritage, so they are familiar with the berry and its health and beauty benefits.” During the launch to Piermarco’s salon consultants, Dalal shared that she tried the products after experiencing extreme hair damage. With just a few uses, her hair was reborn with so much youthful bounce and shine that she bought the company. Celebrity stylist Joshua Barrett shared the company’s product knowledge story and his styling secrets for keeping hair looking gorgeous on camera. Joe Santy, a salon owner, stylist and educator, presented sales, marketing and merchandising tips. “Geppe and Anne are known for pioneering brands through education. Their salon consultants are educated weekly, so they understand exactly how to help the salons in their market grow,” said Dalal. “Their team has already placed our opening deals in many of their market-leader salons with terrific repeat purchases, and we are working closely with them to provide the education and merchandising support that will help stylists provide their clients with the most beautiful, rejuvenated, youthful hair possible.” Reach Dalal at dalal@obliphicaprofessional.com. Visit obliphicaprofessional.com. The Professional Beauty Association’s (PBA) and Kline & Company, Inc.’s collaboration to source and provide detailed, accurate and actionable market intelligence by monitoring transactional sales data from salon chains, independent salons, distributors and salon/spa software management companies is underway. Industry companies are encouraged to participate. Called Kline Pro, the effort will produce quarterly data updates, separate reports for sell-in vs. sell-through and views of individual product performance within major brands. Ultimately, the data will help identify trends, benchmark performance, evaluate competitive beauty-related sectors and aid in decision-making for pro beauty businesses. PBA members will receive special pricing and access to Kline information. Companies need not be PBA members to participate. Call 800-468-2274 or visit klinegroup.com/reports/kline_pro_database .asp to participate. The American Association of Cosmetology Schools’ members recently elected their board of directors for 2014. Officers include Don Yearwood, president, Carousel Beauty Colleges & The Spa Institute; Anthony Civitano, vice president, Long Island Beauty Schools and Hair Design Institutes; Lynelle Lynch, secretary, Bellus Academy; Joe Carretta, treasurer, Empire Education Group; and Christine Gordon, past president, Graham Webb Academy. Directors are Sandra Bruce, Milady, a division of Cengage Learning; Frank Cacciato, Katherine Frank Creative; Tony Fragomeni, Empire Education Group; Karyn Laitis, Marinello Schools of Beauty; Kim McIntosh, Xenon International Academy; Tam Nguyen, Advance Beauty College; Frank Trieu, Evergreen Beauty College; Robert Passage, Pivot Point; and Mike Vanacore, honorary vice president. Visit beautyschools.org. News continued on page 22 JANUARY 2014 21 The Beauty Industry Report Visit bironline.com News continued from page 21 Big data, allowing salon businesses to compare figures across the industry, is one of three major trends predicted to dominate the beauty industry in 2014, according to Shortcuts CEO Paul Tate. Along with mobile technology and predictive purchasing, big data will give companies a greater insight into the health of their salons. Clients of Shortcuts are already using its Scorecard facility, part of its over-arching SMART Suite of programs, to compare data anonymously with other similar-sized salons. Without giving away vital information, salons no longer work in isolation, but instead are be able to see what other similar salons are achieving and why. Contact Paul at paul.tate@shortcuts.net. Visit itsuitsyou.shortcuts.net. Salon International, with the theme of “Inspiring Business,” took place October 12-14 in London at the ExCeL London Exhibition and Convention Centre. Thanks to George Eliades of Madison Avenue Beauty for providing this report. Hairdressers from around the globe attended the annual event to see the more than 180 companies on the floor and in educational suites, as well as seminars featuring England’s top talent, including the Mahogany Team for Schwarzkopf, Richard Ashforth for Saco, as well as a trichology presentation by Glenn Lyons of the renowned Philip Kingsley Clinic in Mayfair. The Hairdressers Journal (HJ) Salon Live stages hosted presentations by the Sassoon Academy, Toni&Guy—UK and Patrick Cameron, who shared their new collections and inspirations The HJ stages also featured three days of shows by the Fellowship for 22 JANUARY 2014 British Hairdressing. The highlight of the weekend was the Alternative Hair Show, founded by hairdresser and salon owner Tony Rizzo more than 30 years ago to raise money for continuing support for leukemia research and the families whose lives have been affected by the disease. The evening began with a reception to mark the 75th anniversary for Denman, a major sponsor of the event, along with TIGI, Wella Professionals, Schwarzkopf Professional, Revlon Professional, Affinage, Parlux and the Anthony & Pat Mascolo Charitable Foundation. Hosts Tony Rizzo and Anthony Mascolo held court to more than 5,000 attendees. Toni Mascolo received the AIPP International Legend Award in recognition of his global achievements, while a special AH Humanitarian Award was presented to hairdressing icon John Frieda. Theater star Zoe Rainey, who is also the face of Denman, opened the show with a singing performance. Denman international chairman John Rainey received a special award to mark the brand’s milestone. Reach George at 917-428-7007 or george@madisonavenuebeauty.com. Once again in 2014, the California Trade Alliance (CTA) will host 24 select California based beauty companies to exhibit at a dedicated California Pavilion at Cosmoprof Bologna in Bologna, Italy, on April 2-7. This year, CTA was able to secure space immediately next to the U.S. Pavilion. Why California? “California is a global brand,” explains Cesar Arellanes, manager. “In technology, entertainment or even wine, global consumers think Silicon Valley, Hollywood and Napa Valley. California entrepreneurs are global tastemakers. You are a global tastemaker. We inspire the world with our passionate belief in innovation, our creativity and our dedication to quality. You make a great product in a beautiful state; share it with the world under the California Pavilion,” he concluded. Reservations are available on a first-come basis. Reach Cesar at 562-938-5018 or carellanes@lbcc.edu. Visit lbcc.edu. John Paul Selects, which was cofounded by John Paul DeJoria (JP), has acquired a majority interest in Marula The Leakey Collection, a facial oil specialist that will be extended into hair care. JP discovered Marula by learning of its stellar sales performance via John Paul Selects, a digital retailer and distributor of sustainable brands. JP tried the product and concluded that the quality of oil made it worthwhile to buy the brand. “It kept moisture in the hair and the skin, even though it was a very light oil,” explained JP, who declined to disclose the price John Paul Selects paid for its 51% stake in Marula The Leakey Collection. Now, a shampoo and conditioner with the marula oil are being developed for John Paul Mitchell Systems. They will be distributed through the JPMS network globally. Marula The Leakey Collection is currently available in about 500 doors worldwide, including Sephora, Beauty Collection, Bliss and Planet Beauty. JP said it has not yet hit $10 million in annual revenues, but will do so within months. The brand was founded by Philip Leakey, the son of paleontologists Louis and Mary Leakey, with his wife Katy, to create opportunities for rural Kenyans. Plastic surgeon Ashton Kaidi became interested in the oil. After testing it on traumatized skin, he started selling it in the Unites States. The company claims that its marula oil has 50% more antioxidants than argan oil and points out that a manual cold-press process is used to derive the oil and ensure quality. “We will only use marula oil with this purity,” said JP. “The cold pressing is a little more expensive, but gives a higher quality.” Marula The Leakey Collection has grown from one sku, Pure Marula Oil (1.69 oz./SRP $78.00) to three, with a cleansing oil (4.23 oz./SRP $38.00 and a facial lotion (1.49 oz./ SRP $68.00). It plans to expand with lip balm and eye cream. Reach Luke Jacobellis, JPMS CEO, at luke@jpms.com. Visit jpms.com. Ulta Beauty announced financial results for the 13-week period (“Third Quarter”) and 39week period (“First Nine Months”) ended November 2, 2013, which compares to the same periods ended October 27, 2012. “The Ulta Beauty team delivered solid top-line growth, with particular strength in our on-line sales, despite a challenging environment,” said Mary Dillon, CEO. “We also made significant progress on our growth strategies, including opening a record number of new stores, seamlessly rolling out a new e-commerce site while maintaining strong top-line momentum, completing this year’s roll-out of Clinique and Lancôme boutiques, and continuing to launch new and exclusive products and brands.” For the third quarter, net sales increased 22.4% to $618.8 million from $505.6 million in the third quarter of fiscal 2012. Comparable store sales (stores opened at least 14 months) increased 6.8% compared to an increase of 8.9% in third quarter of fiscal 2012, including impact of e-commerce sales. Gross profit increased 70 basis points to 37.4% from 36.7% in third quarter fiscal 2012. Operating income increased 18.9% to $72.9 million or 11.8% of sales compared to $61.3 million or 121% of net sales in the third quarter of fiscal 2012. Net income increased 19.1% to $45.4 million compared to $38.2 million in the third quarter of fiscal 2012. Excluding severance charge, net income increased 22.1%. The company added 10 Clinique Boutiques to end the quarter with 100 stores offering Clinique products. It also added 20 Lancôme boutiques to end the quarter with 105 stores offering Lancôme products. Ulta’s loyalty program membership grew 18% year over year to 12.5 million active members. E-commerce grew sales: For the first 9 months, net sales increased 23.3% to $1,802.5 million from $1,461.4 million in the first 9 months of fiscal 2012. Gross profit increased to $647.7 million compared to $24.0 in the first 9 months of fiscal 2012. Operating income increased 21.1% to $213.5 million or 11.8% of net sales compared to $176.2 million or 12.1% of net sales during the first 9 months of fiscal 2012. Net income increased 22.4% to $132.2 million compared to $108.0 million during the first 9 months of fiscal 2012. During the third quarter, the company opened 55 stores, ending the quarter with 664 stores and square footage of 7,046,000, which represents a 24% increase in square footage compared to third quarter fiscal 2012. Reach Mary at mdillon@ultainc.com. As part of it new Capital Allocation Policy and Note Placement, Regis Corporation has issued $120 million aggregate principal amount of 5.75% senior, unsecured notes due 2017 (the “notes”). Dan Hanrahan, president/CEO, commented, “Over the past year, one of the higher priorities was to evaluate our capital allocation strategy. Following this review and the development of a new capital allocation strategy, I want to communicate Regis’ new strategy and properly level set our shareholders on how Regis intends to deploy capital prospectively. Three key principles underlie this new strategy.” • Preserve a strong balance sheet and enhance operating flexibility. While maintaining a strong balance sheet will be an ongoing priority, the company intends to retain excess capital during the ongoing transformational turnaround. Issuance of the notes is consistent with this principle, as they provide considerable incremental liquidity at attractive borrowing rates. Furthermore, they do not limit Regis’ future operating flexibility, as covenants are minimal and the Notes do not require payments of principal until they mature in 2017. When combined with Regis’ $204 million cash balance reported as of September 30, 2013, the notes provide significant liquidity for the company to execute its turnaround strategy. Once the business stabilizes, excess capital will be directed to its highest and best use to maximize shareholder value. • Prevent unnecessary dilution. While no definitive decisions have been made, the company intends to use the proceeds from the notes to refinance a portion of Regis’ $172.5 million convertible debt maturing in July 2014. Doing so could prevent dilution to existing shareholders that would have occurred upon conversion of the debt. • Deploy capital to the highest and best use by optimizing the tradeoff between risk and after-tax returns. Once the business is stabilized, the default use of capital will be share repurchases at reasonable prices, leveraging the $58 million available under existing share repurchase authorizations and future share repurchase authorizations, as approved by the Board of Directors from time to time. As a result, the benchmark for evaluating excess capital deployment will be expected risks and returns associated with purchasing Regis stock. The preferred use of capital, however, will be to grow the business by reinvesting in salons where expected returns provide attractive rewards relative to risks taken. All other discretionary projects will be evaluated against the new benchmark of share repurchases. Management also reviewed the existing dividend policy in light of the company’s new capital allocation principles and determined that paying dividends is not the best use of excess capital relative to the new benchmark. Management believes the best return on capital is through purposeful reinvestment into the business and share repurchases at reasonable prices. The company believes a revitalized Regis will have attractive absolute return projects for which this capital will be more efficiently utilized. As a result, the Board has elected to discontinue the regular quarterly dividend. Dan concluded, “I am confident that our strategic changes and new capital allocation philosophy position Regis to execute its turnaround plan, provide options with respect to capital deployment and ensure that we maximize value to our shareholders during our turnaround and subsequent growth.” Reach Dan at dan.hanrahan@regiscorp.com. Visit regiscorp.com. News continued on page 24 JANUARY 2014 23 The Beauty Industry Report Visit www.bironline.com News continued from page 23 Eric Schwartz, chief operating officer of OPI, reported that OPI has achieved an important milestone that will protect consumers against counterfeits and infringement of OPI products. OPI has made an agreement with Quality King and Pro’s Choice, the wholesalers of counterfeit, diverted and infringing beauty products, that they will not carry any OPI products that lack OPI’s tracking codes. OPI had asked Bill Conkle, a lawyer who has spent decades fighting to protect brands and intellectual property from diversion, infringement, counterfeiting and other attacks and an attorney at Conkle & Olesten in Los Angeles, to pursue Quality King and Pro’s Choice. (Bill’s methods for controlling diversion appeared in the December issue of BIR.) Bill said that he thought he could achieve OPI’s goal without a lawsuit. Eric admits that he, George Schaeffer, OPI’s founder, and Bill Halfacre, executive vice president, sales and marketing, doubted that Bill could succeed without a lawsuit, but allowed him to try. For years, Bill has been fighting Quality King and Pro’s Choice. He was able to convince them and their lawyers that they should settle without the need of a lawsuit. Bill argued to the lawyers for Quality King and Pro's Choice that given OPI’s dedication to combating diversion and its years of coding all of its products, Bill would win a lawsuit and compel Quality King and Pro's Choice to stop carrying decoded products. OPI was pleased that Bill could use his reputation and the reputation of OPI to achieve the result without the expense and inconvenience of a lawsuit. Bill advised BIR he started his efforts to achieve the result more than a year ago. It was negotiated during a number of meetings between Bill and the lawyer for Quality King and Pro’s Choice, To learn more about fighting diversion, reach Bill at 310-704-4000 or bill@conkle.us. 24 JANUARY 2014 Cosmetologists Chicago raised and presented funds to aid salon professionals and owners affected by Hurricane Sandy in the Northeast. Now this association of 5,000 that owns and produces America’s Beauty Show has established the Cosmetologists Chicago Tornado Assistance Fund to help salon pros in the Midwest. Cosmetologists Chicago and Cosmetologists Illinois reached out to identify salons and salon professionals in the areas hit worse by tornados this past fall. The goal is to “adopt” as many as possible and provide funds to help them get back on their feet. The association will also give them complimentary admission to America’s Beauty Show in March to motivate and inspire them in their careers. To contribute, visit americasbeautyshow.com/contribute. DePasquale The Spa recently raised $30,000.00 for Cancer Support Community Central New Jersey. Teaming up with Neiman Marcus Shorts Hills, the DePasquale team produced an evening celebrating fashion, beauty and a good cause. “The Art of the Race” benefited the Cancer Support Community of Central New Jersey (cancersupportcnj.com). Guests previewed trends for “The Hunt” during the Neiman Marcus Fashion Presentation by Celebrity Stylist Daniel Musto. In addition to enjoying the tastes from New Jersey's best restaurants and libations, courtesy of Veuve Clicquot Champagne and Wine, Belvedere Vodka Bar and Glenmorangie Scotch and Whiskey, power-house band, Mary C and The Stellars performed their hit “Love Automatic,” along with other songs off their new CD. Visit depasqualeco.com. Friends Are By Your Side, a charity that donates wigs to those with cancer, hosted its first annual Night of Wigs & Wishes, raising $100,000 to fulfill the wishes of women and children battling cancer. Founded by Keratin Complex’s international artistic director, Martino Cartier, the affair featured special guests Tabatha Coffey of “Tabatha’s Salon Takeover,” Mary Sciarrone of “Cake Boss,” the staff of Gatsby Salon from “Jerseylicious,” Philadelphia-based band “Don’t Call Me Francis,” artist Danny Tarantola and recording artist Liv Devine. Highlights included granting wishes for the children, including a message from Grammy winning artist Michael Bublé, who announced he’d be granting a child’s wish to meet him. Martino gifted the same child with an autographed picture of Michael Jackson from his personal collection. The organization is sending another child and his family to Disney World. Meeting young cancer patient Kiki was when Martino decided to take his organization to new heights. Diagnosed when she was 8, Kiki had been turned down for wigs by numerous establishments. After hearing her story, Martino decided to make her a wig and sent her in a pink limo to a Justin Bieber concert, during which she got to meet the pop superstar. One week later, Kiki succumbed to the disease. Martino founded Friends Are By Your Side in May 2011. It’s now available in seven countries. Visit friendsarebyyourside.com. In 2012, Andis Company associates set a record, raising funds for the United Way of Racine County in Wisconsin. In 2013, they surpassed that contribution by 6%. “Each year, our associates prove with their time and contributions how committed we all are to our community and to people in need,” says Matthew K. Andis, president. “Our United Way Committee did a fantastic job in running a campaign that was motivating, successful and full of fun events.” Yearround fundraising efforts included a silent auction, a car wash and raffles for sporting event tickets. A significant portion of this year’s funds came from 30 Andis business partners who responded to the company’s request letter with gifts ranging from $100 to more than $1,000. Visit andisco.com. Salon industry shares its wishes/hopes for 2014 A new year gives us so many possibilities to start fresh with a positive outlook and a new plan for success. As we kick off 2014, we asked Beauty Industry Report’s readers to share their wishes and hopes for the professional beauty industry. We’ll continue the discussion on our Facebook page. Please jump in and share your thoughts. “My wish for 2014 is that we see ever increasing numbers of consumers going to salons for services from professionals; that short hair continues to be in vogue, thereby increasing salon trips and that multi-tonal color trends continue. These things will make for a very good 2014 for everyone in the salon industry.” —Reuben Carranza, North American CEO, Wella, the Salon Division of P&G “My hope is for industry manufacturers to join together to promote a unified message to consumers about the benefits of going to a salon. With all of the competition today for consumers’ disposable and beauty incomes, it will be more critical than ever, if we are to succeed as an industry.”—Andy Biazis, chief operating officer, Keune Haircosmetics USA “Our hope is that in 2014, the professional beauty industry will become the destination for everyone’s beauty needs and, in becoming this, we will make the world a more beautiful place one salon at a time. This can be done by continuing to put the stylist front and center in all that our industry is doing. We must listen to her needs, her goals and her dreams, and continue to support her in building her business with innovations and quality education. I believe that when we share our passion for this industry, we can inspire great things.”—Pat Parenty, president, L’Oréal USA Professional Products Division “I hope for all future professionals to learn that our profession is much more than a great haircut, hair color and style—that it has to do with identifying each stylist's strengths, skills and knowledge and then honing those gifts. We need to encourage and nurture good listening skills, the desire to learn all aspects of our business and the skills for being a team player. Finally, I wish for all salons to have yearly strategic business plans and reputable salon software to measure daily, monthly and yearly growth in the salon, as well as the performance of each team member.”—Salvatore Minardi, owner, Salvatore Minardi Salon, Madison, NJ “May our dreams, our hearts and our volumes grow BIGGER. May our egos, ours debts and ours waistlines grow SMALLER. And may we all find a happy MEDIUM of health and prosperity in 2014!”—Marty Flaherty, senior vice president, business development, Colomer Beauty Brands “We are projecting a much more positive year. Most of our larger companies express aggressive growth plans for the coming year, as the industry gains momentum lost through the past recessionary years. Our independent distributors are enthusiastic about future growth and the nail category continues to remain strong, helping fuel industry expansion. We expect to achieve double-digit growth on a global basis in 2014, having built our sales team to 57 sales people globally.”—Harlan Kirschner, CEO, The Kirschner Group, Inc. "It doesn't take a fortune teller to see that 2014 will be a challenging year. But as professionals, distributors and manufacturers, we can make a real difference in our clients' quality of life. On many levels, we bring joy and a respite from life’s travails. We promote wellness and a greater selfconfidence in each client. In 2014, we can be agents of change by simply being our best. My hopes are that we continue to both beautify the planet and bring joy to our treasured clients— purposefully, beautifully and harmoniously.” —Dalal Moussa, CEO, Obliphica Professional “Our industry is changing (as it always has), and we need to be in front of the changes that are coming: Attempts to de-regulate our industry at the state level; new rules and regs from the Department of Education (DOE) that will threaten the very existence of many schools and continued difficulties for stylists to move from state to state. I hope that by working together, we can make 2014 a watershed year for streamlining rules and regulations at the state level to head off de-regulation efforts, better enable our schools to cope with the new DOE regs and make it easier for stylists to move from state to state.”—Gordon B. Logan, CEO/founder, Sport Clips “My wish is for the emergence of more entrepreneurial companies, both on the distributing and manufacturing sides, resulting in more innovative products and promotions. The consolidation of both distributorships and manufacturers has created opportunities for small and medium size companies, which can respond more rapidly to the marketplace than the mega companies, giving them a significant advantage. Likewise, most manufacturers, distributors and salons are small, independent entities. In spite of the Internet and all the newest technology, personal service and flexibility are still the key elements to success in professional beauty. Companies that utilize those ingredients will be successful and help our industry remain unique.”—Gary Udell, Gerry Udell, Inc. “Of course, I am hoping to see the business grow as a whole. I know that will happen, as we continue to see a resurgence in super customer service. Pampering goes hand-in-hand with beauty, and the more we provide that pampering and service, the more successful we will be as individual businesses and as a professional industry.”—Jason J. Volk, CEO, Chatters Canada Limited and Tommy Guns Original Barbershop, and president of the International Salon/Spa Business Network Salon industry wishes...cont. on page 26 JANUARY 2014 25 The Beauty Industry Report Visit www.bironline.com Salon industry wishes...cont. from page 25 “My sincere hope is for the U.S. macro-economic factors to improve, as the middle-class is hurting. They are the main consumers of salon products. With recent weaknesses in both open-line business and exclusive business, this should be a great cause for concern, although BSG/Cosmoprof seems to be growing. The softness in salon business can be overcome by salon marketers, with targeted approaches to the huge growing segment of chair/suite rentals. They need to be harnessed for overall industry growth.”—Cyrus Bulsara, president, Professional Consultants & Resources “I’m very optimistic about the potential growth in the hair care market. As new ingredients and trends seem to be running parallel, it’s time to let the creative juices flow. I hope for us all to be creative, unique and effective!—Stacy Kaufman, president, Performance Brands, Inc. "I wish for the continued development and investment in education by manufacturers and beauty professionals. That will give us an exciting and enlightening 2014."—Howard Britt, president/CEO, Premiere Show Group “I hope that 2014 will be the beginning of re-embracing our industry. Over the years, so much has been lost..our passion, our respect and our unity. We are the professional beauty industry, and we need to be heard. Let's begin this year speaking with one voice and face our challenges together. Let's bring back the passion and the respect and open our hearts by directing our positive energies to saving our world, our lives, our beauty industry!”—Frank B. Cacciato, Jr., CEO, Katherine Frank Creative “My wish is that an emphasis on proper education and quality products continues to be a priority to both stylists and their clients, which will enhance everyone’s experience!”—Beth Fetzer, chief operating officer, NovaLash, Inc. 26 JANUARY 2014 “Given how close we are to our customers, the beauty industry is well positioned for success if we understand and accommodate their changing needs and behaviors, and if we embrace and take full advantage of the opportunities that technology provides to connect with them and better manage our businesses.”—Steve Reiss, vice president/ publisher, Modern Salon Media “My hope is that we all take the time to realize fully the amazing power in our talented hands and caring hearts—that we focus on changing lives every day by helping our guests see their true beauty from the inside out with ongoing education and knowledge to keep our creative talent the best of the best. I also hope that we continue to give from our hearts by volunteering to make a difference in our communities and that we make it a top priority to provide fulfilling careers and a future that we are proud of for hair and spa professionals in the beauty industry.”—Debra Penzone, president, The Charles Penzone Salons “My wish is for less diversion of salon-only products to help reinforce the expertise of the stylist's recommendation. This will give more power to the hard work, training, research and dedication of stylists by being able to offer exclusive, salon-only products to preserve the services we work so hard to create.”—David Barron, owner, Barron's London Salon “In light of the legislative changes the industry is facing and the uncertainty of the economy, I hope that the industry can pull together to innovate, engage and provide meaningful incomes for many families. I hope that the beauty industry will honor our similarities rather than focusing on our differences and continue to network, connect and collaborate so that the industry can move forward to become stronger and more cohesive under the fold of beauty associations and trade events.”—Daniela Ciocan, Cosmoprof North America’s director of marketing “My wish is for manufacturers to bridge the gap between product and sales training for salons, giving them the confidence that the profit potential is still available to them, no matter what is being sold over the counter. Stylists are in a better position to offer consultative selling than any of their competitors. Manufacturers and distributors need to educate them with compelling stories and tactics, such as showing why passing promotional savings onto clients enriches their salon visits and the salon’s bottom line.” —Joe Santy, owner, Attitudes Salon "My wish is for a return to professionalism at trade shows. Eliminate roller bags, close-out sections and junk booths. Keep education on the show floor and have a dress code."—Larry Gaynor, president/CEO, tng Worldwide “My wish is for our industry to prosper in 2014 by following the international trends outlined in Beauty Industry Report, and to use those trends to expand their businesses’ horizons and sales.” — Susan F. Lin MD, CEO, La Canada Ventures Inc. “Red stands for fire, desire and love. Let's all think ‘red’ in 2014 and keep our passion for beauty burning bright!”—Jeryl E. Spear, editor-in-chief/creative director, HOT by Hair's How magazine “My hope is that everyone’s business continues to prosper; there is enough room out there for all of us”.—Steve Cohn, president, Premier Beauty Supply “The wish of our 5,000 members is to continue to have education at the forefront of the industry, and to reach out globally to discover the finest talent, trends and techniques that inspire salons to grow.”—Joseph Cartagena, president, Cosmetologists Chicago “2013 was a year of many surprises. As we head into 2014, we are focused on strengthening our foundation on all of the things we have learned this year. Imagine...more than 45 years in the beauty world, and I am still learning! My wish is for everyone else to find that same joy in and passion for learning! What a great industry!”—Carmen DePasquale, CEO, DePasquale Companies “May our America’s Beauty Show exhibitors find newcustomer leads that turn into loyal customers. May our attendees find exciting new products that help build their careers and their businesses and may our Cosmetologists Chicago members continue to offer the finest professional education at the show and throughout 2014. May we help our salons attract more clients to strengthen our industry.”—Paul Dykstra, CEO, America’s Beauty Show/Cosmetologists Chicago “We all are so lucky to be in this incredible industry that continues to grow and prosper despite economic conditions, and I am currently celebrating my 30th year in the business! Hairdressers are the ones to thank...without them, we have no business. Their talents are incredible, their passion unstoppable and we must continue to do everything possible to support them. I wish all of you a healthy and happy 2014, which I know will be a really exciting year for our industry.”—Andre Chiavelli, executive vice president of global strategy, Farouk Systems “We are hoping for new opportunities to grow our industry in ways never before seen. I hope to increase the perception of the industry in the eyes of the general public, other industries and Capitol Hill! Of course, unforeseen growth for all members of the beauty industry is always my desire!”—Eric Horn, associate executive director/business development, for the Professional Beauty Association “We hope to continue to bring new, dynamic items to all of the distributors we service. We are excited to be part of an industry that continues to utilize new technologies and is surrounded by energetic and enthusiastic professionals who only want to bring the best products to all of our customers.”—Eric Berger, principal, BTB Sales & Marketing, Inc. “My wish is for everyone in the beauty industry to step up to better our games through education, presentation and as a community to bring all of our friends and co-workers to the next level in our careers.”—Sacha Quarles, celebrity stylist @hairbysacha “I have so many hopes for 2014 for my family, friends and business associates, and they all begin with good health. I look forward to a year where together with our distributors we lead the industry into a healthier, safer salon environment for our fellow stylists. May we all have a year blessed with good health and wellearned prosperity.”—Karen Davidson, CEO, Peter Coppola Beauty “My wish is for continued elevation of the industry. We need more passionate professionals in our young generations, with a passion for hair, passion for learning and most importantly, passion for providing an amazing guest experience. Let's build more professionals who will do whatever it takes!”— Suzie Bond, L’Oréal Professionnel artist and owner of Perfect 5th Salon "’The future belongs to those who believe in the beauty of their dreams.’ Those words of Eleanor Roosevelt remind me how lucky we are to be part of an industry that works tirelessly to bring to life the dreams of so many to build better lives through beauty. Wishing all a year filled with good health, happiness, success...and beauty.”—Dana Lupton, executive vice president, American Salon/American Spa— Beauty and Wellness Group “Creativity will continue to be our driving force in 2014. It’s the essence of the professional beauty industry. It brings us together, gives us ways to express and differentiate ourselves and offers limitless opportunities to develop and innovate. Cheers to a fantastic year!”—Marc Spilo, CEO, Spilo Worldwide “My hope is that we continue to grow our industry, which to me is not about mass. It is about the people who deliver a service you can only get in a salon. With great products, education and service, we can have the respect this industry deserves. We must show professionals how to retail. That will allow salons to increase their bottom lines and manufacturers to stay within the professional market and not reach out to secondary channels. I wish the industry a happy, healthy, prosperous New Year!”— George Schaeffer, president/CEO, Aloxxi Int’l; founder of OPI Products Inc.; and devoted supporter of the pro beauty industry “My wishes are for every salon professional to understand their worth, to love their job, be successful and proud and know they are contributing to the beauty of the world.”—Linda Gillette Parodi, co-founder, director of sales and education, Kallista "With all the information available at our fingertips, my hope is for hairdressers to seize the day to repurpose their education, from accessorizing their skill sets to reinventing them. With inspiring new looks and techniques, we will keep our clients energized.”—Alex DeRango, artistic director for Cezanne International and ColorDesign “Wishing our members and supporters a prosperous, successful and fulfilling 2014. PBA will continue to be an effective advocate of the industry to consumers and policy makers!”— Steve Sleeper, PBA executive director JANUARY 2014 27 Presorted Standard U.S. Postage PAID San Dimas, CA Permit No. 410 PMB #403 22287 MULHOLLAND HIGHWAY CALABASAS, CA 91302-5157 ADDRESS SERVICE REQUESTED The Beauty Industry Report A MONTHLY NEWSLETTER FOR EXECUTIVES IN THE PROFESSIONAL BEAUTY BIZ Best wishes to Chuck Cohen, managing partner of CFN Beauty Representation, on his recent retirement. He said, “I am proud to have co-founded CFN, overseen its growth and positioned it for success.” His son, Brett, will continue with the company as a sales representative prior to becoming an owner. Beauty Industry Report recently contacted David Bernstein to get the inside story on the buzz about Beauty Brands. David has been with the company since its inception nearly 19 years ago, and has served as president since 2009. He told BIR that he and his father, Bob Bernstein, recently entered into an agreement with a financial sponsor (who has requested to remain nameless), with the Bernstein family retaining a minority interest. In addition, three former members of Ulta’s management team have joined Beauty Brands. Lyn Kirby, Ulta’s former CEO, is now the CEO of Beauty Brands and has invested in the company. Rich Bos replaces David as president, and Mike Tokarz is the new vice president merchandise—hair care. David, while stepping away from day-to-day activities, is assisting during the transition and will continue to be involved on a Electronic Version Only 1 year ............$59.95 ............eBIR emailed monthly for .....................................................12 months Print Version 2 years .............$216 ............28 issues, 4 free issues for a .....................................................savings of $32 Actress Kirsten Dunst has been named as the first L’Oréal Professionnel spokesperson. She will front launches of Wild Stylers from Tecni-Art, Beach Waves and Absolut Repair Lipidium this year. BIR Special Deal Subscribe today! All regular subscriptions include the eBIR monthly FREE. 2 years .........$99.90 ............eBIR emailed monthly for .....................................................27 ......................................................... months (3 months Free!) consulting basis. David shared, “We are excited with the new management additions and proud of our existing team, which has helped grow Beauty Brands into a best-in-class retailer.” Stay tuned and visit beautybrands.com. 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