European Driving Made Easy

European Driving
Made Easy
A Comprehensive Driving Guide
Everything You Need to Know from Renting to Roundabouts
Contact information
Table of contents
Page
Welcome.....................................................................................4
Travel Agent _________________________________________
Avis’ Exclusive International Services..................................6
Tips for Renting and Driving in Europe..............................10
Airline ______________________________________________
Driving Regulations ................................................................12
Time Zones (EST vs. Local European Time) ........................13
Hotel _______________________________________________
European Countries’ Holidays...............................................14
Basic Expressions ...................................................................16
Avis (local number)___________________________________
U.S. vs. European Car Comparison Tables...........................18
Map of Europe Identifying Major Countries,
Major Cities with International Airports .............................20
FOR EMERGENCY ROAD SERVICE
The Avis 24-hour/7-day-a-week toll-free emergency
number can be found on your rental agreement.
To modify or extend your Avis rental, go to or call the
nearest Avis office or call the Avis number listed
on your Avis rental agreement jacket.
Mileage Between Major European Cities .............................22
Understanding European Road Signs ...................................24
Important Telephone Numbers
U.S. Government Contact Numbers
(Passport, Customs, CDC, etc.)..........................................26
U.S. Contact Numbers and Web Sites
for Foreign Tourist Offices ................................................27
U.S. Embassy and/or Consulate Contact Numbers.........28
AT&T Direct Dial Access Numbers
from Europe to the U.S. .......................................................29
Emergency Contact Numbers
for Lost/Stolen Credit Cards...............................................30
2
While the information in this brochure is current at time of going to print,
Avis accepts no responsibility for changes that might occur after publication.
3
Welcome
Welcome to the Wonderful World
of Driving in Europe with Avis
Avis welcomes you to the joys of driving in Europe,
where driving your own car permits you to vacation
at your own pace – wandering off the beaten path,
stopping when you see something interesting and
deciding to linger as long as you like. In a car you
can avoid the crowds, save money by staying in the
country, meet the locals, eat and live as they do and
avoid the “tourist traps.”
To make the most of your European driving tour, Avis
has prepared this little pamphlet full of travel hints
to make your trip fun and hassle-free.
4
As part of its commitment to providing innovative
services to make the rental process faster, safer and
easier, Avis is proud to introduce Know Before You
Go, Avis On Call, and the Avis Message Center. These
three services are designed to help you on your trip
both before and while you are traveling.
Each service puts you in direct contact with
knowledgeable Avis employees who are trained
and empowered to do whatever it takes to assure
your individual needs are met. They can help you
plan your trip, solve problems while abroad, or
stay in touch with friends and family. These services
represent the “we try harder” attitude, which you
can expect in every aspect of the Avis rental
experience.
5
Avis’ exclusive international services
Avis Know Before You Go
Avis Message Center
Before your departure from the U.S. or Canada, call
1-800-297-4447 with your Avis rental confirmation number to receive up-to-the-minute information on customs
procedures, currency exchange rates, driving license
requirements and more. This exclusive telephone travel
information service covers 40+ countries worldwide
and is offered at no charge to Avis renters via a toll-free
number in the U.S. 24 hours a day, 7 days a week.
Avis Message Center is an exclusive international
round-the-clock leave-and-retrieve message center
offered in 30+ countries worldwide via special tollfree numbers for each country. Service is available
exclusively to Avis renters on the road at no charge
24 hours a day, 7 days a week. Avis renters must call
Avis Know Before You Go at 1-800-297-4447 prior to
departure from the U.S. to obtain and carry with
them the country-specific toll-free numbers, as they
are NOT available anywhere in Europe. You must give
your Rental Agreement number to access Avis
Message Center during your rental period. Once
enrolled in the Message Center service, the renter can
leave or retrieve messages by calling the toll-free
number provided to them 24 hours a day, 7 days a
week, and giving their name. Similarly, parties in the
U.S. wishing to leave the renter a message (or retrieve
messages left for them by the renter) 24 hours a day,
7 days a week, can do so by calling 1-800-297-4447
and giving the renter’s name. In both cases, they
will speak directly with an Avis representative who
is more than happy to assist at any time of the day
or night.
Avis On Call
Avis On Call is an exclusive telephone assistance
service offered only to Avis renters while on the road
in 30+ countries via toll-free telephone numbers that
are answered by Avis representatives in the U.S. 24
hours a day, 7 days a week. This service can offer you
help on a variety of issues relating to travel abroad.
Avis renters must call Avis Know Before You Go at
1-800-297-4447 prior to departure from the U.S. to
obtain and carry with them the country-specific
toll-free numbers, as they are NOT available anywhere
in Europe. Your Rental Agreement number is required
to access Avis On Call assistance.
Avis On Call connects you to a trained agent in
the U.S. who can help you solve a myriad of travel
hassles that can mar a vacation. Examples of help
categories include:
• Replacing prescriptions for medication (or eyeglasses)
• Medical assistance (from nearest qualified Englishspeaking doctor)
• Finding lost luggage (with airline, left at a hotel, etc.)
• Simultaneous language translation of major languages
including French, German, Spanish & Italian
6
7
Avis’ exclusive international services
Avis Personally Yours Itineraries
Avis Personally Yours introduces a collection of 21
free, unique pre-printed itineraries created for
popular driving tours in Europe, Mexico and South
Africa. Each itinerary covers a region by featuring its
distinctive historic, cultural and scenic highlights and
is based on recent drives using up-to-date information.
Every Personally Yours also has the route traced on a
large-scale Michelin map for geographical guidance.
Personally Yours itineraries must be ordered 21 days
prior to departure.
The following Personally Yours itineraries are
available now (more are planned for the near future):
• Belgium – Gothic Cathedrals & Battlefields
Avis Stay in Touch Free Cell Phone Service
Avis renters can order 7 days of free, global roaming
cell phone service, delivered to their house with
personal business cards listing the number to
distribute to colleagues and family prior to departure.
A $25 FedEx delivery fee applies. A $5 daily fee is
charged should the rental exceed 7 days. Avis renters
are responsible for airtime charges. To obtain a
free international cell phone, Avis renters must
call 1-800-331-1084, book their car, request their
telephone and provide their credit card information.
Avis renters ordering a rush delivery of their cell
phone by 6 PM on a weekday will receive their cell
phone via FedEx Priority Overnight. To reach the Avis
cell phone owner in Europe, Americans just dial the
private number – no need to search for country or city
codes. Personal voice mail is automatically enabled
when the cell phone is turned off or out of range.
8
• France – Côte d’Azur; Normandy & Brittany; RhôneAlpes; Loire Valley Chateaux & Burgundy;
Cathedrals, Chateaux & Champagne; Nice-Paris –
Côte d’Azur to the Eiffel Tower
• Germany – Munich, Prague and Berlin; Romantic
Route – Munich to Frankfurt
• Italy – Tuscany; Northern Lakes to the Adriatic
Coast; Naples, Rome & Florence – Greek & Roman
Antiquities & Tuscany
• Mexico – Yucatán Peninsula
• Portugal – Lisbon to the Algarve
• South Africa – Cape Town, Wine Country & Garden
Route
• Switzerland – Geneva & the Alps
• United Kingdom – Bath & Cotswolds; Scottish
Highlands; Great Gothic Cathedrals & Southern Coast
9
Tips for renting and driving in Europe
Rates
Avis has promotional rates for U.S. residents that
can save up to 50%, but you must book your Avis
car prior to departure from the U.S. to qualify for
the savings.
Renters can choose between inclusive (Collision
Damage Waiver, Theft Protection and the mandatory
VAT) or exclusive rates.
Insurance
Renters should contact their car insurance/credit
card company at home prior to departure to find
out if either/both covers driving an Avis car in
the specific European country they plan to visit.
To be on the safe side, renters should buy waivers
from the car rental company overseas to ensure
they are covered and to avoid unnecessary risk.
Manual vs. Automatic
When you reserve your Avis car, you must specify
an automatic car if you are not comfortable shifting
gears in a manual shift car. Avis has a fleet of automatic cars at each international airport throughout
Europe, but it may be difficult to find one in the
countryside.
Check out your car before leaving the Avis parking
area. Test headlights, radio/cassette deck or
CD player, turn signals, windshield washer
and the door locking system, as European
cars are different from American cars.
In a manual car, make sure you
know how to engage reverse.
10
Tips
• Carry a global cell phone, which you can get
from Avis Stay in Touch, in case you get lost
or need help
• Buy a local newspaper and leave it displayed
inside the car to disguise the fact it is a rental car
• European cars are much smaller than American cars
– request one big enough for you and your luggage
• Request a car with CD/cassette deck – bring your
own music or audiobooks
• Keep luggage in the trunk for rest stops -- watch
out for “valet” parkers who keep the keys and
empty the trunk
• Limit driving to 4 hours a day – use Michelin.com
to get the miles and approximate driving times
• Get a car with enough power to enjoy the higher
speed limits in Europe and to get across the Alps
• Go to AAA and obtain an International Driver’s
Permit, which is simpler than a state license
11
Driving regulations and time zones
Country
Driver’s License
Requirements
Austria
Belgium
IDP* +
valid U.S. license
valid U.S. license
Czech Rep.
valid U.S. license
Speed Limit
Speed Limit
(Highway) (Regular Road)
Time Zone Differences
(Eastern Standard Time vs. local European time, differences in hours)
Denmark
valid U.S. license
Finland
valid U.S. license
France
valid U.S. license
Germany
Holland
IDP* +
valid U.S. license
IDP* +
valid U.S. license
valid U.S. license
Ireland
valid U.S. license
Italy
Luxembourg
IDP* +
valid U.S. license
valid U.S. license
Norway
valid U.S. license
Poland
valid U.S. license
Portugal
Sweden
IDP* +
valid U.S. license
IDP* +
valid U.S. license
valid U.S. license
Switzerland
valid U.S. license
UK
valid U.S. license
Greece
Spain
130 km/h
81 MPH
120 km/h
75 MPH
110 km/h
69 MPH
110 km/h
69 MPH
110 km/h
69 MPH
130 km/h
81 MPH
NONE
(autobahn)
100 km/h
65 MPH
100 km/h
65 MPH
112 km/h
70 MPH
130 km/h
81 MPH
90-120 km/h
56-75 MPH
110 km/h
69 MPH
110 km/h
69 MPH
100 km/h
65 MPH
120 km/h
75 MPH
110 km/h
69 MPH
130 km/h
81 MPH
112 km/h
70 MPH
99 km/h
62 MPH
60 km/h
38 MPH
60 km/h
38 MPH
70 km/h
44 MPH
70 km/h
44 MPH
90 km/h
55 MPH
100 km/h
65 MPH
60 km/h
38 MPH
50 km/h
31 MPH
80 km/h
50 MPH
90 km/h
55 MPH
55 km/h
34 MPH
70 km/h
44 MPH
90 km/h
55 MPH
80 km/h
50 MPH
100 km/h
65 MPH
70 km/h
44 MPH
60-80 km/h
38-50 MPH
94 km/h
60 MPH
Amsterdam
+6
Lisbon
+5
Athens
+7
London
+5
Barcelona
+6
Luxembourg
+6
Berlin
+6
Madrid
+6
Bern
+6
Milan
+6
Brussels
+6
Munich
+6
Copenhagen
+6
Oslo
+6
Dublin
+5
Paris
+6
Düsseldorf
+6
Prague
+6
Frankfurt
+6
Rome
+6
Geneva
+6
Rotterdam
+6
Glasgow
+5
Stockholm
+6
Hamburg
+6
Vienna
+6
Helsinki
+7
Warsaw
+6
Zurich
+6
*IDP: International Driver’s Permit
12
13
European countries’ holidays
Shops, banks, galleries, museums and monuments are often
open on holidays (but may close the day after the holiday),
except for days such as Christmas, New Year’s, and Easter.
United Kingdom
January 1: New Year’s Day (UK)
January 2: Holiday (Scotland)
March 17: St. Patrick’s Day (Northern Ireland)
Good Friday (UK)
Easter Monday (UK)
May Day (UK)
Last Monday in May: Spring Holiday (UK)
First Monday in August: Holiday (Scotland)
Last Monday in August: Late Summer Holiday (UK)
December 25: Christmas Day (UK)
December 26: Boxing Day (UK)
Spain
January 1: New Year’s Day
January 6: Epiphany
Good Friday
May 1: Labor Day
August 15: Assumption Day
October 12: National Day
November 1: All Saints Day
December 6: Constitution Day
December 8: Immaculate Conception
December 25: Christmas Day
Italy
January 1: New Year’s Day
January 6: Epiphany
Easter Sunday
Easter Monday
April 25: Liberation Day
May 1: Labor Day
August 15: Assumption Day
November 1: All Saints Day
December 8: Immaculate Conception
December 25: Christmas Holiday
December 26: St. Stephen’s Day
14
France
January 1: New Year’s Day
Easter Sunday
Easter Monday
May 1: Labor Day
May 8: Victory Day
Ascension Day
Whit Sunday
Whit Monday
July 14: Bastille Day
August 15: Assumption Day
November 1: All Saints Day
November 11: Armistice Day
December 25: Christmas Day
Germany
Holidays vary by region.
Please visit www.germany-tourism.de for a comprehensive list.
January 1: New Year’s Day
January 6: Epiphany
Good Friday
Easter Monday
May 1: May Day
May 24: Ascension Day
June 3: Whit Sunday
June 4: Whit Monday
October 3: Unification Day
November 1: All Saints Day
December 25 and 26: Christmas Holiday
Ireland
January 1: New Year’s Day
March 17: St. Patrick’s Day
Good Friday
Easter Monday
May 1: May Day
First Monday in June: June Holiday
First Monday in August: August Holiday
Last Monday in October: October Holiday
December 25 and 26: Christmas Holiday
15
Basic expressions
ENGLISH
FRENCH
GERMAN
SPANISH
ITALIAN
Do you speak English?
Parlez vous anglais?
Sprechen sie Englisch?
Habla Usted inglés?
Parla Inglese?
The menu, please.
Le menu, s’il vous plait.
Die speisakarte, bitte.
La carta, por favor.
Il menu, per
favore.
I would like –
Je voudrais –
Ich mochte –
Quiero –
Vorrei –
Where is the bathroom?
Où est la salle de bain?
Wo ist die toilette?
Dónde está el baño?
Dov’e un gabi
netto?
The check, please.
L’addition, s’il vous plait.
Der scheck, bitte.
La cuenta, por favor.
Il conto, per
favore.
Is the service included?
Le service est compris?
Ist das mit Bedienung?
Está incluido el servicio?
E incluso il
servizio?
16
17
U.S. vs. European car comparison tables
FRANCE
Category
Compact
Mid Size
Full Size
Smallest
Automatic
Premium
Minivan
European
Car
MPG
Renault
Megane (M)
Renault
Laguna (M)
Renault
Vel Satis (M)
Mercedes Benz
Class C (A)
Mercedes Benz
E-270 (A)
Renault
Espace (A)
49
Luggage Passengers
Luggage
Capacity
Capacity
36
33
27
35
25
Varies with #
of passengers
ITALY
U.S.
Comp.
Chevrolet
Cavalier
Oldsmobile
Alero
Buick
Century
Buick
Century
Buick
Le Sabre
Chevrolet
Venture
Category
Compact
Mid Size
Full Size
Smallest
Automatic
Premium
Minivan
European
Car
Opel
Astra (M)
Volkswagen
Passat (A)
Citroën C5
(M)
Opel Vectra
(A)
Jaguar X
(M)
Fiat
Ulysse (M)
GERMANY
Category
Compact
Mid Size
Full Size
Smallest
Automatic
Premium
Minivan
European
Car
MPG
Mercedes Benz
A140 (M)
Opel
Vectra (M)
Opel
Omega (M)
Opel
Astra (A)
Mercedes Benz
E-200 (A)
Volkswagen
Sharan (M)
40
Luggage Passengers
Luggage
Capacity
Capacity
36
30
35
25
20
Varies with #
of passengers
MPG
Luggage Passengers
Luggage
Capacity
Capacity
40
31
58
34
28
48
Varies with #
of passengers
U.S.
Comp.
Chevrolet
Cavalier
Oldsmobile
Alero
Buick
Century
Oldsmobile
Alero
Buick
Le Sabre
Chevrolet
Venture
UNITED KINGDOM
U.S.
Comp.
Chevrolet
Cavalier
Oldsmobile
Alero
Buick
Century
Chevrolet
Cavalier
Buick Le
Sabre
Chevrolet
Venture
Category
European
Car
MPG
Compact
Peugeot 307 (M)
34
Mid Size
Renault
Laguna (M)
Vauxhall
Omega (A)
Rover
416 (A)
Mercedes Benz
E240 (A)
Renault
Espace (A)
31
Full Size
Smallest
Automatic
Premium
Minivan
Luggage
Luggage
Capacity Passengers
Capacity
27
30
27
25
Varies with #
of passengers
U.S.
Comp.
Chevrolet
Cavalier
Oldsmobile
Alero
Buick
Century
Chevrolet
Cavalier
Buick
Le Sabre
Chevrolet
Venture
Legend
Smallest Automatic
Compact
Mid Size
Example Car: Opel Vectra
Equiv. U.S.: Pontiac Grand Am
Example Car: Opel Astra
Equiv. U.S.: Chevrolet Cavalier
Example Car: Renault Laguna
Equiv. U.S.: Pontiac Grand Am
Med. Person
Lg./Med. Suitcase
Sm. Suitcase
(M) = Manual
(A) = Automatic
18
Full Size
Premium
Van
Example Car: Opel Omega
Equiv. U.S.: Chevrolet Lumina
Example Car: Mercedes E-200
Equiv. U.S.: Pontiac Bonneville
Example Car: Volkswagen Sharan
Equiv. U.S.: Ford Windstar
19
Map of Europe and international airports
N o r t h
S e a
B a y
o f
B i s c a y
Tyrrhenian Sea
on
M e d i t e r r a n e a n
20
S e a
21
Mileage between major European cities
Dublin
Helsinki
Lisbon
Liverpool
London
Zurich
Vienna
Venice
Sofia
Rome
Prague
Paris
Oslo
Munich
Madrid
Warsaw
Stockholm
Luxembourg
Lisbon
Helsinki
Dublin
London
Copenhagen
Budapest
Brussels
Berlin
Ankara
2112 1739 2504 1384 2235 1900 1372 881 542 2253 1258 1180 1434 1572
Athens
981
Barcelona
1348 1138 876 1306 1297 1312 1908 785 1189
707 532 478 837
265 1040 986 707 508
790 385 864 1666 692 1042 911 1586 1685 860 1142 1503 677
1342 969 1734 614 1465 1130 602 821 237 1483 488 410 664
802
Belgrade
490 573 286 951 889 1797 828
619
477 1467 363 646 684 216 950 1056 665 667 408 366
525
Berlin
868 602 564 1213 1297 441
232
818 1110 245 1105 1674 1353 2134 1551
76 1222 1167 544 689 304
556 684 630 811 152 356 539
134 967 496 971 184 566 960 1347 989 766 703 857
410
Brussels
1100 764 1683 442 1219 970 357 838 483 1238 506 165 149
629
Budapest
1045 611 1908 922
713
588 1578 680 369 795 503 1255 1342 388 971 695 592
770
Copenhagen
1656 1734 170
332
698 1404 1060 1414 612 1130 1514 1910 1432 1319 1268 1317 974
856 1432 1107 2014 1309
310 1218 1164 805 686 178 374 532
350 1572 1518 753 1040 591 350 889 649
718 1329 1318 1185 840 552 753 687 379 1028
1324 1200 2189 1219 568 1406 1081 1866 1590 224 1583 1110 689 1381
Helsinki
1611
1402 1320 400 1572 2277 1114 1750 1696 2371 2296 1645 1849 2164 1384
Lisbon
209
573 1281 937 1291 498 1007 1391 1788 1309 1196 1145 1194 851
Liverpool
367 1072 782 1082 289 798 1182 1580 1100 987 936 986
642
London
989 355 958 206 462 826 1207 976 631 599 844
275
Luxembourg
875 1857 1803 487 1325 1116 805 1251 1185 1077 1565
263 1495 1441 738 963 514 274 813 573 106 952 1000
871 130
156 1134 1080 491 602 296
820 356
228
Madrid
669 1609 1555 239 1077 911 601 1045 980 872 1359 248 796
666
614
Munich
325 913 859 537 381 225 308 274 422 658 757
83
474 365 433 745
1242 1947 783 1419 1296 1971 1965 1245 1519 1833 1054
Madrid
1049 516 227 575 851 1068 291 277 619
Munich
976 582
486
220 771
Oslo
539 1442 1388 1035 910 401 603 757 229 878 353 1414 802
672
595 1209 651
Paris
183 1234 1180 430 702 425 114 602 494 380 873
Oslo
668 893 1368 1183 698 805 1050 361
Paris
692 309
179
128 486 320 723
369 906 852 647 374 134 351 222 312 702 671 1087 625
496
287 881 141 536 415
Rome
681 932 547 566 510 590 596 520 779 940 1159 1053 864
734
513 805 357 1009 555 498
802 846 881 486 192 392
392 773 181 832 433 302 206 451 844
581
372 943 172 655 500 119 483 402 666 252
492 945 891 933 412 227 532
612
524 1138 384 599 652 243 741 560 611 513 261
399
171 655 117 707 224 257 343 645 719 222 289 315
Approximate
• Mileage distance is measured on a point-to-point basis between cities.
1721 726 647 902 1039
Prague
Rome
Sofia
Stockholm
357
Venice
421
465
Vienna
507
Warsaw
Vienna
405 826
Warsaw
Venice
1359 1073 984 1158
Stockholm
Sofia
Lisbon
859 528
Liverpool
Dublin
Helsinki
Copenhagen
Brussels
Budapest
Berlin
Belgrade
Barcelona
Athens
Amsterdam
340 1030 976 420 498 326 255 391 478 605 858
Rome
613
454 787 733 709 255 253 437 102 432 787 689 1148 711
Prague
503 835 781 534 303 414 476 314 603 819 983 1022 743
Paris
Venice
Vienna
Oslo
606 1220 663 214 735 547 1020 1069
Munich
750 1224 528 1057 850 525 657
683
Madrid
981
551 1453 1399 1046 921 413 614 769 241 889 139 1426 813
Luxembourg
854 385 337 985 147 656 836 300 833 1186 987 1472 1110
London
Sofia
Zurich
414
1058 1642 332 777 1194 552
Stockholm
368 818 428 1344 741
188
1164 863 1624 1702 344 1340 1055 965 1139
Prague
93
Dublin
2520 1533
133 1366 1312 609 212 384 144 683 443 206 822
Luxembourg
Warsaw
22
Belgrade
2199 1826 2591 1470 2322 1987 1459 1501 620 2340 1345 1267 1521 1659
Distance in Miles
• Chart does not necessarily represent the distance between Avis locations.
Zurich
Zurich
Copenhagen
Amsterdam
2118 770 1588 1880 1015 1875 2444 2123 2904 2321
613 1369 1315
Ankara
Approximate Distance in Miles
Brussels
Budapest
547
Approximate Distance in Kilometers
Berlin
252 1078 524 868 295 594 1097 1375 887 810 731 792
1022 2205 857 1675 1967 1102 1962 2531 2140 2991 2408
Athens 1185 635
Belgrade
Barcelona
214
Athens
1995 1908 987 1138 426 123 896 499 546 1156 1409 423
Ankara 1239
Barcelona
Distance in Kilometers
Liverpool
Amsterdam
Ankara
Amsterdam
Approximate
23
Understanding European road signs
TRIANGULAR = DANGER
The symbol in the triangle indicates what type of danger.
Two-Way
Traffic
Right
Curve
Merging
Traffic
Opening
Bridge
Slippery
Road
Men
Working
Traffic
Signals
Ahead
Double
Curve
CIRCULAR = INSTRUCTIONS
Definite instructions.
No Entry
Speed
Limit 40
No
Parking
No
U-Turn
No Left
Turn
Closed to
Motor Vehicles
End of
Speed Limit
Passing
Prohibited
STOP
Level Crossing
without Gates
Uneven
Road
Falling
Rocks
Animal
Crossing
Intersection
Caution
Pedestrian
Crossing
Road
Narrows
Yield
Traffic
Circle
Dangerous
Curve
Steep Hill
24
Stop at
Intersection
Oncoming
Vehicles
Priority
No Parking
on Left on
Uneven Dates
SQUARE = INFORMATIVE
These signs indicate parking, repair service, etc.
Parking
Hospital
25
Important telephone numbers
U.S. Government Contact Numbers
U.S. Passport Office
National Passport
Information Center
(202) 647-0518
(877) 487-2778
travel.state.gov/passport_services.html
U.S. Customs Office
Center for Disease Control
Hotline for International Travelers
(202) 354-1000
www.customs.gov
(877) FYI-TRIP
www.cdc.gov/travel
Travel Advisory Warnings
U.S. Department of State’s
Office of Overseas Citizen Services
(888) 407-4747
travel.state.gov/travel_warnings.html
26
U.S. Contact Numbers and Web Sites
for Foreign Tourist Offices
Austria
(212) 944-6880
www.austria.info/us
Belgium
(212) 758-8130
www.visitbelgium.com
Czech Rep.
(212) 288-0830
www.czechcenter.com
Denmark
(212) 885-9700
www.visitdenmark.com
Finland
(212) 885-9700
www.visitfinland.com
France
(212) 838-7800
www.francetourism.com
Germany
(212) 661-7200
www.germany-tourism.de
Greece
(212) 421-5777
www.greektourism.com
Holland
(888) 246-5526
www.goholland.com
Ireland
(800) 223-6470
www.tourismireland.com
Italy
(212) 245-4822
www.italiantourism.com
Luxembourg
(212) 935-8888
www.ont.lu
Norway
(212) 885-9700
www.norway.org
Poland
(212) 338-9412
www.polandtour.org
Portugal
(800) 767-8842
www.portugalinsite.pt
Spain
(212) 265-8822
www.okspain.org
Sweden
(212) 885-9700
www.visit-sweden.com
Switzerland
(212) 757-5944
www.myswitzerland.com
UK
(800) 462-2748
www.VisitBritain.com
27
Important telephone numbers
U.S. Embassy and Consulate Contact
Numbers
in Foreign Capitals/Major European Cities
Amsterdam
Athens
Barcelona
Berlin
Bern
Brussels
Copenhagen
Dublin
Edinburgh
Florence
Frankfurt
Helsinki
The Hague
Krakow
Lisbon
London
Luxembourg City
Madrid
Marseille
Milan
Naples
Oslo
Paris
Prague
Rome
Stockholm
Strasbourg
Warsaw
Vienna
28
(20) 575-5309 Consulate
(210) 721-2951
(93) 280-2227 Consulate
(30) 238-5174
(31) 357-7011
(02) 508-2111
(35) 55-31-44
(1) 668-7122
(0131) 556-8315 Consulate
(055) 239-8278 Consulate
(69) 75350 Consulate
(9) 171-931
(70) 310-9209
(12) 429-6655 Consulate
(21) 727-3300
(0) 20-7499-9000
46-01-23
(91) 587-2200
(4) 91-54-92-00 Consulate
(02) 290351 Consulate
(081) 583-8111 Consulate
(22) 44-85-50
(1) 43-12-22-22
(2) 5753-0663
(06) 46741
(8) 783-5300
(3) 88-35-31-04 Consulate
(22) 628-3041
(1) 31-339
AT&T Direct Dial Access Numbers
Austria
0-800-200-288
Belgium
0-800-100-10
Czech Rep.
00-42-000-101
Denmark
Finland
800-100-10
0-800-11-00-15
France
Germany
Greece
0800-99-00-11
0-800-225-5288
00-800-1311
Holland
0800-022-9111
Ireland
1-800-550-000
Italy
800-172-444
Public phones may require coin or card deposit
800-201-11
Collect calling from public phones
800-190-11
00-800-111-111
Public phones may require coin or card deposit
Public phones may require coin or card deposit
May not be available from every public phone
Public phones may require coin or card deposit
Public phones may require coin or card deposit
Public phones may require coin or card deposit
From Northern Ireland use UK access number
Luxembourg
Norway
Poland
Public phones may require coin or card deposit
May not be available from every public phone
Portugal
800-800-128
Spain
Sweden
Switzerland
900-99-00-11
020-799-111
0-800-890011
United Kingdom
0800-89-0011 or 0500-89-0011
May not be available from every public phone
Public phones may require coin or card deposit
Public phones may require coin or card deposit
29
Important telephone numbers
Emergency Contact Numbers
for Lost/Stolen Credit Cards
U.S.
Within the U.S.:
1-800-528-4800
Outside of the U.S.:
Int’l Dialing Code +
1-336-393-1111
(call collect)
Within the U.S.:
1-800-847-2911
Outside of the U.S.:
Int’l Dialing Code +
1(410) 581-9994
(call collect)
Within the U.S.:
1-800-2 DINERS
(1-800-234-6377)
Outside of the U.S.:
Int’l Dialing Code +
1(702) 797-5532 (call collect)
Within the U.S.:
1-800-MC-ASSIST
(1-800-622-7747)
France
0800-90-1179
0800-90-1387
Germany
0800-811-8440
0800-819-1040
Holland
0800-022-3110
0800-022-5821
Ireland
1-800-55-8002
1-800-55-7378
Italy
800-819-014
800-870-866
Portugal
0800-8-11-824
0800-8-11-272
Spain
900-99-1124
900-97-1231
Switzerland
0800-89-4732
0800-89-7092
United Kingdom
0800-89-1725
0800-96-4767
30
31
In the U.S., call:
1-800-331-1084
In Canada, call:
1-800-TRY-AV IS
Or for French-Speaking Reservations Dial:
1-800-321-3652
Canadian Agents Please Call:
1-800-955-1155
log onto avis.com or avisagent.com
IS-410
LFO/1/04