can you require owners to insure?
Transcription
can you require owners to insure?
CAN YOU REQUIRE OWNERS TO INSURE? GOODBYE TO KEYS SANDY DRAMA AT LIDO BEACH & FINANCIAL DISTRICT CONDO KILOWATT DROP AT 110 RIVERSIDE DRIVE RENOVATION CREDIT AT WINDSOR OAKS SERVING NEW YORK BOARD MEMBERS & PROPERTY MANAGERS OF CO-OPS & CONDOS ® WWW.HABITATMAG.COM MARCH 2013 $3.95 Snappy Financing. FINANCING FOR ALL SEASONS FROM NCB’S COOPERATIVE HOUSING LEADERS Mamaroneck Gardens, Inc. Mamaroneck, NY 9,250,000 $ First Mortgage 1,000,000 $ Line of Credit Western Houston Equities, Inc. New York, NY 1,850,000 $ First Mortgage 500,000 $ Line of Credit 150 East Tenants Corp. New York, NY 10,000,000 $ First Mortgage 2,000,000 $ Line of Credit 605 Apartment Corp. New York, NY 7,800,000 $ First Mortgage 500,000 $ Line of Credit 925 Union Street Tenants Corp. Brooklyn, NY 2,000,000 $ First Mortgage 250,000 $ Line of Credit NCB – The Bank For Your Cooperative Work with the best to be the best. Whether your borrowing need is $350,000 or $50 million, turn to the financial industry leaders at NCB. The Estates at Bayside Owners, Inc. Bayside, NY 20,000,000 $ First Mortgage 5,000,000 As the premier bank to housing cooperatives and condos in the New York City area, NCB provides experience, expertise and banking solutions to exceed all your expectations. $ Products Include: www.ncb.coop First Mortgages | Second Mortgages | Cooperative Unit Mortgages Deposit Products | Lockbox and Payment Processing | Superintendent Units Call the NCB New York team – Sheldon, Ed or Mindy – at (212) 808-0880 for exceptional financial services every season of the year. The NCB Financial Group consists of the National Consumer Cooperative Bank (NCCB) and NCB, FSB, a federally insured savings bank wholly owned by NCCB. Banking and financial services provided by NCB, FSB. Member FDIC. ©2013 NCB 3/13 Line of Credit Awards of Excellence Matthew Adam Properties thanks THE YOUNG JEWISH PROFESSIONALS for honoring Ira Meister and MANHATTAN RESIDENT MANAGERS CLUB METROPOLITAN BUILDINGS MANAGERS OF NEW YORK THE SCANDINAVIAN-AMERICAN BUILDING MANAGERS GUILD for honoring Matthew Adam Properties, Ira Meister and EVPs Harvey Greenberg, Janusz Sikora and Martin Traum We are proud of the recognition we have earned Matthew Adam Properties 127 East 59th Street, New York, NY 10022 5FMtJNFJTUFS!NBUUIFXBEBNDPNtXXXNBUUIFXBEBNDPN WWW.HABITATMAG.COM MARCH 2013 HABITAT 1 PODCAST SERIES LEGAL TALK Co-op and condo board members make the crucial decisions that keep their communities going. When there are no easy answers, who do they turn to for advice? A lawyer. 2013 brings a whole set of new board concerns and questions, and Habitat’s Legal Talk podcast has been revamped to bring you quick insight into vexing co-op/ condo problems. Every episode, we present a real-life question from someone on the front lines of board service and invite two expert attorneys to break it down to the fundamentals. Real questions. Practical answers. Legal Talk doesn’t have to be complicated. Look for new installments every other Wednesday. www.habitatmag.com/podcasts Subscribe in iTunes: http://bit.ly/attorneypodcast Listen online: 2 HABITAT MARCH 2013 WWW.HABITATMAG.COM Contents March 2013 Writers & Artists DAVE BAMUNDO is an artist whose work has appeared in Newsweek. 6 DALE J. DEGENSHEIN is a special counsel at the law firm of Stroock & Stroock & Lavan. LIZA DONNELLY, a contributor to Habitat since 1982, is a cartoonist at The New Yorker. She is the co-author, with her husband, cartoonist Michael Maslin, of A Cartoon Marriage. MARCELLUS HALL, an artist whose work has appeared in The New Yorker, illustrated the book City I Love. JENNIFER V. HUGHES has written for The New York Times. by Jennifer V. Hughes 10 ABIGAIL NEHRING has reported for and published essays in Brooklyn Magazine, Guernica, Idiom, and Think Africa Press. Can you require residents to get homeowners insurance? 26 The Face of Destruction Two condos spent $20 million to restore their façades. Then Sandy struck. by Ronda Kaysen Our Coverage Doesn’t Cover You RONDA KAYSEN writes about commercial real estate for The New York Times. BILL MORRIS, a reporter for 34 years, formerly worked for the Daily News, and currently writes for The New York Times. A year in the life of a board. by Mary Fran Seizing the Energy Moment MARY FRAN is president of the board at her Inwood co-op. STEVEN HOCHBERG, an attorney, is the former president of his Riverdale co-op. 20 Dear Diary Sometimes a building needs a catalyst. For one Manhattan co-op, Local Law 87 was it. by Frank Lovece 16 PATRICK B. NILAND is president of First Funding, a mortgage brokerage. RICHARD SIEGLER is a partner at Stroock & Stroock & Lavan. He currently teaches a course in real estate law. How Windsor Oaks developed a renovation credit to keep apartment values from spiraling downward. 38 Fob Appeal Pricing Tactics by Bill Morris Cars have them – now buildings can, too. Say hello to the new key. by Abigail Nehring Columns 4 PUBLISHER’S NOTE by Carol J. Ott Property Reports 42 ASK THE MORTGAGE BROKER The positive role of debt. Yes, debt. by Patrick B. Niland Projects Around Town 54 SPOTLIGHT ON 55 White Street 44 CASE NOTES Sponsor and architect liability. by Richard Siegler and Dale J. Degenshein Neglected and mishandled, the once-grand 55 White Street was deteriorating. “There was a piece of castiron literally hanging by a thread on the front of the building,” recalls the board president. A remarkable comeback story. 47 BOARD TALK A conversation about the ADA. 52 FROM THE EDITOR Can you be too cost-conscious? by Tom Soter 56 ENDPAPER When “no” means “maybe.” by Steven Hochberg WWW.HABITATMAG.COM 51 PLANNER 50 BUILDING LOANS 51 ADVERTISER INDEX 50 MANAGEMENT TRANSITIONS 55 RECENT SALES MARCH 2013 HABITAT 3 Publisher’s Note I t doesn’t take much to start saving energy dollars – sometimes only a few tweaks. Why, then, do so many co-ops and condos find it so difficult to start? I’m not sure, but it probably has something covered in to do with their mindset. The board at 110 “The Face of Riverside Drive has embraced new thinking, Destruction,” though, and as part of their work under Local p. 26): care of Law 87 – the new retro-commissioning law your building’s – they are adjusting many dials to lower their façade pays off, usage (“Seizing the Energy Moment,” p. 6). and this season’s Case in point: the building invested $1,000 wild climate ride to program a heating control change that will proves it. save them $2,500 a year. Small dollars, but add If you haven’t yet read Habitat on your iPad, them up and they’ll achieve significant savings. you owe it to yourself to give it a swipe. It’s not Two condominiums are profiled in this a replica of this print edition, there’s additional issue, both suffering extreme damage from content, and it’s a really fun experience. Plus Hurricane Sandy. What makes these two you can easily archive the issues on your iPad unique, though, is that in the recent past both for future reference. buildings invested a combined $20 million Enjoy the issue - in print and on the iPad. for capital work to shore up their façades and roofs, work that helped protect them from the ravages of Sandy. The lesson learned (and PUBLISHER AND EDITOR - IN - CHIEF SERVING NEW YORK BOARD MEMBERS & PROPERTY MANAGERS OF CO-OPS & CONDOS MARCH 2013 VOLUME 32 NUMBER 296 FOUNDED 1982 PUBLISHER AND EDITOR-IN-CHIEF ADVERTISING DIRECTOR WEB CONTENT EDITOR Carol J. Ott cott@habitatmag.com Stephen Hanks shanks@habitatmag.com Frank Lovece flovece@habitatmag.com EDITORIAL DIRECTOR ART DIRECTOR EDITORIAL ASSISTANT Tom Soter tsoter@habitatmag.com Michael Gentile mgentile@habitatmag.com Kathryn Farrell kfarrell@habitatmag.com DIGITAL AND MANAGING EDITOR Ian MacFarland imacfarland@habitatmag.com CONTRIBUTING ARTISTS Dave Bamundo Liza Donnelly Marcellus Hall CONTRIBUTING WRITERS Dale J. Degenshein Mary Fran Steven Hochberg Ronda Kaysen Bill Morris Abigail Nehring Patrick B. Niland Richard Siegler 4 HABITAT MARCH 2013 OPERATIONS MANAGER Jennifer Wu jwu@habitatmag.com COLLECTIONS SUPERVISOR CONTRIBUTING PHOTOGRAPHERS Carol Ott Tom Soter PROOFREADER Dave Baker Bill Hoover HABITAT® (ISSN-0745-0893; USPS 681510) The Magazine serving New York Co-op/ Condo Board Directors & Building Managers, is published monthly except for a combined issue in July/August by The Carol Group Ltd., 150 W. 30th St., Suite 902, New York, NY 10001. Periodical postage paid at New York, NY and at additional mailing offices. POSTMASTER: Send address changes to: Habitat, 150 W. 30th St., Suite 902, New York, NY 10001. Copyright © 2013 by The Carol Group Ltd. All rights reserved. Reproduction in whole or in part without permission is prohibited. The editors assume no responsibility for unsolicited manuscripts or photographs. Postage must accompany all materials if return is requested. Editorial and Advertising Sales Offices: 150 W. 30th St., Suite 902, New York, NY 10001; (212) 505-2030 fax: (212) 254-6795. Coop/condo board corporate subscriptions are $70.00 per association, entitling up to 4 board directors to receive their own copies of each issue. Additional board members’ subscription rates can be found at www.habitatmag.com/ subscribe. Individual subscriptions are $49.95 for one year. Canadian and foreign subscribers must contact Habitat for rates. Single copies of most issues are available prepaid at $5. WWW.HABITATMAG.COM More savings means happier residents. Lower the cost of keeping your residents connected – with bulk-rate discounts on TV, Internet and Home Phone service. Time Warner Cable is pleased to offer select buildings discounted rates on TV, Internet and Home Phone through our shared savings plan. We will work with you to identify the right mix of services for your residents, and set up turnkey billing and customer service. Everyone’s happy – when you say hello to savings! To find out more about our shared savings plan, call 212.598.1761. Shared Savings Plan is available to qualifying residential buildings in Time Warner Cable of New York and New Jersey service areas. Savings is applied to regular retail rates for services included in the Shared Savings Plan. Additional restrictions may apply. Contact Time Warner Cable’s New Market Development/MDU Department to discuss eligibility and program requirements. All rights reserved. Time Warner Cable and Time Warner Cable logo are trademarks of Time Warner, Inc. © 2012 All rights reserved. habitat_11-1_mdu_shared2_8.125x10.875 WWW.HABITATMAG.COM MARCH 2013 HABITAT 5 Sometimes a building needs a catalyst. For one Manhattan co-op, Local Law 87 was it. Seizing the Energy Moment By Jennifer V. Hughes Some people see a problem. Others see an opportunity. The board at 110 Riverside Drive, a block-long, two-building co-op on West 83rd Street in Manhattan, falls into the second category. The directors saw an opportunity in Local Law 87, the new rule that requires buildings to perform an energy audit and then take steps toward “retrocommissioning” – which is a basic overhaul to ensure heating, air conditioning, and water systems are operating efficiently. 6 HABITAT MARCH 2013 TOM SOTER 110 Riverside Drive “They used Local Law 87 as a catalyst to really move forward,” says Michael Scorrano, managing director at the energy services company EnPower Group, which performed work at 110 Riverside Drive. The co-op completed its energy audit in the fall of 2012, WWW.HABITATMAG.COM while simultaneously deciding to participate in the Multifamily Performance Program (MPP). Offered by the New York State Energy Research and Development Authority (NYSERDA), it covers condos and co-ops and also starts with an energy audit. If 110 Riverside successfully completes the MPP and reduces energy usage by 15 percent, the co-op will receive a rebate of $107,000. Under the MPP version for which 110 Riverside qualified, the building will get back part of the money spent on the audit, or about half of the $12,000 cost. (Scoranno notes that the current MPP does not cover energy audits.) The audit showed that the co-op was doing extremely well. According to NYSERDA, it rated 67 percent, meaning that it was better, energyefficiency-wise, than 67 percent of similarly sized and situated buildings. Room for Improvement But there is still room for improvement. The retrocommissioning work required at the co-op by Local Law 87 will include basic maintenance and repair work to the current boiler system. “We will put in new burners, a new burner management system; we will overhaul the boiler, tune the gaskets, that sort of thing,” Scorrano says. Also as part of the retrocommissioning angle, En-Power will perform a programming change on the boiler to reduce the overnight temperature by one degree. That work will cost only about $1,000, but just that one degree will save the building $2,500 annually. “Retro-commissioning is not supposed to be a major item,” he says. “It’s about tweaking things and making sure that they work the way they should.” All told, Scorrano estimates the co-op’s retrocommissioning cost at about $25,000. The audit suggested other measures that would not be required under WWW.HABITATMAG.COM SAFETY FIRST Weather. Terrorism. Fire. Disease. Crime. Threats to your welfare. Our concern. We give 4-hour emergency preparedness courses to your staff. A 16-page guide to everyone. We take security seriously. LAWRENCE PROPERTIES Residential managers since 1925 Call Anton C. Cirulli, Managing Director (646) 454-2932 150 West 30th Street, New York, NY 10001 www.lawrenceproperties.com Attorney Advertising 7E(ELP3EW5P !LL4HE$ETAILS )N9OUR!NNUAL 4AX!PPEAL. Filing annual tax appeals can be a real chore for multi-family communities. Selecting the right law firm to handle your appeal is an essential Board responsibility. With our years of experience representing multi-family communities, we handle all the hard work on your behalf. We become an integral part of your Board and Owners meetings and talk to homeowners daily. Frequent communication, exceptional results and personal attention set Schroder & Strom apart from other firms handling tax appeals. We strive to make the Board’s decision to hire us just one of its success stories. Which is why managing agents throughout the Metropolitan area like working with us and recommend our firm. Creative negotiation strategies and success as trial attorneys have made us trusted advocates and Boards that retain us look their very best. !CCOUNTABILITY#OMMUNICATION2ESULTS /LD#OUNTRY2OADs3UITE -INEOLA.9 0s& WWWNYTAXREVIEWCOM Prior results do not guarantee a similar outcome. BREAKING NEWS: Tax Relief Is Possible In The Aftermath Of Hurricane Sandy. Visit www.nytaxreview.com for details. S&S_13004_Habitat_4.5x4.75_CMYK.indd 1 1/15/13 7:26 AM MARCH 2013 HABITAT 7 3CHRODER3TROMs*OB33??(!")4!4s3EWING-ACHINEsCvW8vHs#REATIVE3AINT,,# Energy audit infrared image. Compliance by the Numbers When do you have to comply with Local Law 87? It all depends on your building’s block number. If it ends in 3, you’re due in 2013; if it ends in 4, your deadline is 2014; and so on. It’s a two-stage process: first get an energy audit. Second, comply with retro-commissioning. Both have to be done by your deadline. The whole procedure has to be repeated every 10 years. You are not required to tackle every project suggested in the energy audit. But you do have to make sure that your heating, air conditioning, and water systems are up to the standards set under Local Law 87. For example, hot water heater temperatures should be set no higher than 130 degrees. Energy consultants will check to ensure your motion sensors in common hallways are placed properly to work efficiently. If your heating system is programmed to set back at night, retro-commissioning will ensure that it is actually setting back. No matter what, those in the know are suggesting that you tackle your Local Law 87 project as early as possible. Michael Scorrano, managing director at the energy services company En-Power Group, says early adopters can take advantage of energy savings sooner rather than later. Scorrano also says there are currently financial incentives to be gained from Con Ed and agencies like NYSERDA, but they may not last; the law could change at any time. So, if you can, act soon. —JVH FOR MORE INFORMATION MPP http://bit.ly/MultifamilyPerformanceProgram Oil to gas http://bit.ly/OilToGas Regen elevator drives http://bit.ly/RegenElevator 8 HABITAT MARCH 2013 Local Law 87 but would help the building meet its MPP goals. The biggest, as in almost all buildings, would be to convert from burning fuel oil to natural gas. The problem is that the building is in an area that is not currently piped to handle a boiler system load. Scorrano says the co-op could pay an extra $100,000 for Con Ed to link the building to its system, or it could wait to see if the company decides to expand into the neighborhood on its own. If Con Ed starts to service the neighborhood fully, the cost to convert from oil to gas would be about $250,000 and the return on investment (ROI) would be about four years. Another biggie on the MPP list, and one the co-op is still considering, would be to install a separate domestic gas-fired hot water heater. Currently, the building provides residents with hot water for things like showers and dishwashing by utilizing steam-coilers in the boiler. “That requires the boiler to be operating year round, even in the summer,” he says. There is a small existing Con Ed line that provides natural gas for inunit stoves and the building’s dryers. Scoranno says it is possible that the line could accommodate a hot water heater, but they are still checking with Con Ed. The savings would be dramatic. “It would cost about $100,000 and it has a 3.6-year ROI,” Scoranno says. An upgraded system would mean the building would use 17 percent less energy annually, easily allowing the co-op to meet its MPP goal. Other Projects One project the co-op did tackle was to modernize its elevator system – a project that had begun before the Local Law 87 energy audit and the MPP process. The new elevator system has so-called “regen drives” that use the energy created by the elevators’ motion to feed power back into the system. The elevator project, WWW.HABITATMAG.COM which cost about $1 million, will be paid over a four-year period and comes with a $21,000 annual energy savings. Co-op board member Carl Valentine says the initial year’s cost was paid by a shareholder assessment. Subsequent payments will be made from the board’s operating resources. Another project that helped the co-op meet its NYSERDA goal was a lighting upgrade. Motion sensor bilevel lighting was installed in service stairwells and older fluorescent bulbs were swapped out for better ones. The total project cost was $7,500 and carries a $1,600 savings. Valentine says the board is also considering options that did not even arise in the initial energy audit. The part of the co-op that faces Riverside Drive is generally much colder than the interior areas, and because of the way the heating zones are configured, when thermostats are triggered in colder areas, they also pour more heat into apartments that are already warm. “It’s very inefficient,” he says. The co-op is looking to a neighboring building that is trying out a multi-zoned system that would eliminate that inefficiency. The board can’t even ballpark the costs yet, preferring to see how it works nearby, but it is an option on the table. Opportunity, Not Burden Valentine repeats that Local Law 87 is not seen as another burden imposed on them by the city, but rather as an impetus to do the types of things that will save money in the long run. He points out how one resident switched his apartment light bulbs to energy-saving models and posted building-wide how much he personally saved on his electric bill. “It’s really about changing how you think about using energy, just as much as changing the way our boiler works,” Valentine says. “Changing people’s thought process is a big deal. It’s hard to do. It can take a while.” ■ WWW.HABITATMAG.COM You’re Covered. Stay Warm this Winter with a Gas Boiler Service Contract Apply for coverage today. Visit calraygasheat.com SERVING OUR NEW YORK CITY CUSTOMERS 24/7 SINCE 1929 CALRAY Gas Heat Corp. GAS HEATING SPECIALISTS 571 Timpson Place Bronx, NY 10455 Tel: (212) 722-5506 Fax: (212) 534-4349 www.calraygasheat.com With New York City reporting record snowfalls and increasingly unpredictable weather, Calray provides security you can count on: • Priority service • Annual 39-point preventative maintenance check • “Free” labor for any service call • Access to the top gas boiler technicians • Peace of mind • Regular annual maintenance to extend the life of your boiler • Keep your boiler up to date with new NYC safety requirements MARCH 2013 HABITAT 9 When the going gets rough, insurance can save the day. Can you require residents to get it? Our Coverage Doesn’t Cover You By Frank Lovece TRUE STORY Shareholders at one Manhattan co-op voted down a referendum that would have required them to buy homeowners insurance. Then one day some water pipes burst, the building’s insurance didn’t cover all the damage, and the board had to issue an assessment to make up the difference. Shareholders who had homeowners insurance got reimbursed by their insurance companies for the assessment amount. Those without had to pay out of pocket. And the next time the board tried to require homeowners insurance – the shareholders voted it down again! 10 HABITAT MARCH 2013 The one thing you can’t insure against, it seems, is shortsightedness. That notwithstanding, boards still may want to push to mandate that co-op shareholders and condo unit-owners carry insurance, as many buildings already require. Why? What difference does it make to the co-op or condo as a whole if shareholders carry homeowners insurance on their individual apartments? “It fills in a gap for everybody and the building itself,” says attorney Matthew J. Leeds, a partner at Ganfer & Shore and an adjunct professor at Fordham Law School. If an uninsured WWW.HABITATMAG.COM 09/2011 owner’s bathtub overflows, ruining the bathroom of an uninsured owner a floor below, then you have neighbor suing neighbor for damages. And if the overflow creates a moldy mess inside the common walls, the building would either have to fix that at its own expense – possibly suing the first owner to recoup – or else fix it and file an insurance claim, which could raise the building’s premiums. “It goes for a much smootherrunning building when everybody has coverage,” says Steve Greenbaum, director of management at Mark Greenberg Real Estate. “God forbid there’s a claim between neighbor and neighbor, the co-op doesn’t have to WWW.HABITATMAG.COM "$! % "( #$! $"$)#& )'''" $! MARCH 2013 HABITAT 11 get involved. Instead, they call their own insurance companies.” “Our concern as a co-op entity is that [shareholders] at least have liability insurance, because a worker in someone’s home could trip and fall and then they’re going to go after the contractor, go after the owner, and go after the co-op,” says Michael Herzog, a retired accountant and finance manager who’s been board president of the 68-unit Cedarhurst Park Corp. in Cedarhurst, Long Island, since it converted in 1988. “So any insurance [shareholders] have will protect the co-op.” Can You Require It? But while recognizing that there might be good reasons for homeowners to carry insurance – aside from the intrinsic fact that it protects the individual homeowners themselves – boards are often reluctant to require it. “Some people either don’t focus on what would be good for them or they find it paternalistic,” says Leeds, “and some people think it’s an added expense” they can’t or don’t want to pay. A basic homeowner policy for a middleclass apartment in the New York area costs about $350 to $600 a year, or roughly $29 to $50 a month. Yet both co-op and condo boards can indeed mandate it. While it’s possible to do so with a board vote that adds it to the house rules and regulations, it stands up better when challenged by contentious individuals if you amend the building’s operating documents – the co-op’s proprietary lease, the condominium’s bylaws – which generally requires a supermajority of homeowner votes. Before you go to the trouble of arranging that, be sure to check those selfsame documents first. The requirement might already exist, unbeknownst to boards and homeowners. And if it doesn’t, get outside professionals to help convince homeowners to amend the rules. “People don’t realize their exposures, and that’s the key point,” says Patricia Batih, vice president of sales and marketing at the insurance agency Mackoul & Associates. “Maybe have an insurance broker come out and speak to the homeowners, like fire marshals or police [liaisons] or other professionals do.” Should you bother, given that banks and other lenders already require homeowners insurance in most cases? Yes, because otherwise, you just don’t know if it’s true in all cases. “I can’t imagine a bank lending money to someone without making sure they have insurance,” says Greenbaum. “But I’ve seen it. I’ve seen it a lot.” Insurance 101 What exactly should you require? A board could, one supposes, simply require homeowners insurance and leave it at that. But specifics are important, since “many shareholders have inadequate insurance,” says James Samson, a partner in the law firm of Samson Fink & Dubow. Adds Leeds: “If the deductible is too high it’s almost like not having insurance, MANAGE SMART RAISE VALUE Rudd Realty Management transforms its cooperative and condominium properties to INCREASE CURB APPEAL We improve how your building looks & operates, raising value and increasing sales prices. SMART MANAGEMENT AT WORK FOR YOUR BUILDING. RUDD REALTY MANAGEMENT 641 Lexington Avenue, 10th Floor, New York, NY10022 tJOGP!SVEESFBMUZDPNtXXXSVEESFBMUZDPN 12 HABITAT MARCH 2013 WWW.HABITATMAG.COM because the threshold is so hard to reach before the insurance company gets involved.” The standard nomenclature for homeowners insurance is: sCoverage A: Dwelling (the declared value and covers direct physical damage, including to carpeting, floors, and even some elements of decor) s Coverage B: Other Structures (such as tool sheds or detached garages, which can be pertinent to townhouse condominiums and the like) s Coverage C: Personal Property (loss of things that aren’t a permanent part of your home, such as furniture and clothing, and is generally limited to 50 to 70 percent of the “Dwelling” coverage amount; it excludes such items as fine art, jewelry, and coin collections, which can be insured by a separate “endorsement,” also called a “rider” or a “floater”) s Coverage D: Loss of Use (offers reimbursement for the amount of additional living expenses incurred when one’s home is uninhabitable) sCoverage E: Personal Liability (pays for claims and legal defense arising from injury or property damage to oneself or others, whether by accident or negligence; “Medical Payments” can be a subsection of that or its own separate section) “We had required $300,000 liability insurance,” says board president Herzog, but in January, “we passed at our board meeting a rise to $500,000.” He continues: “We also indicated that if you have an umbrella policy for a million, you can have that instead of the $500,000 liability insurance.” A personal umbrella policy (PUP) is a type that provides liability coverage beyond that of your automobile or homeowners policy – somewhat like the overdraft function of a checking account. “We also take the position that what you do with the rest of the insurance is your STAYING POWER In property management, there is a lot to be said for longevity and consistency. Metro Management has been in business since 1985, and our list of valued clients includes the first building we managed. Our large, highly trained management staff offers full, in-house support in all areas of property management. Our large, experienced back-office team is able to get you fast, accurate turn-around on all your property’s financial needs. That’s Metro Management – the best and possibly the last management decision you’ll ever make. For a confidential consultation, please call David Baron, President, at 718-706-7755. Tel: 718-706-7755 42-25 21st Street, LIC, NY 11101 dbaron@metromanagementdev.com www.metromanagementdev.com WWW.HABITATMAG.COM MARCH 2013 HABITAT 13 business,” he adds, referring to the specific amounts for coverage other than liability. “We recommend half-a-million [minimum liability coverage], since we are in a very litigious society,” Batih says. “That would be the very bare minimum,” says Don Mayer, an account executive for the insurance brokerage the NIFC Agency (known as Northeast Insurance & Financial Consultants outside New York State). “I would write a policy with at least a million per accident, two million aggregate per year. The difference in price is minimal.” Make sure that your owners get the right type of insurance. There are several categories of “HO” (for homeowner) policies, but only two are applicable here: HO-4, which is standard rental insurance, and HO-6, which is specific to condominium and cooperative apartments. “If it’s an owner-occupied co-op or condo [unit], the policy is an HO-6,” says Batih. “If it’s being rented out, the person renting it should have their own HO-4, and the owner’s HO-6 doesn’t apply more. They should cancel the HO-6 and write a special policy – some companies call it a ‘landlord package policy’ – and that’ll protect the owner’s interest in the [apartment] and his liability exposure. If you’re subletting for a couple of months, that’s different. But if you’re renting it out for a year or something, you should have a landlord package policy and your renter should have an HO-4.” Enforcing Safety Passing a policy is all well and good, of course, but how are you going to enforce it? In a 100-unit building, say, with a hundred different policies and possibly as many different insurance dates, who’s going to keep track of that? It’s simple enough to enter owners’ start and end dates into a database that alerts a manager when a policy is about to lapse, but then follow-up manpower is needed for recalcitrant owners who didn’t renew JMPB ENTERPRISES or for those who procrastinate on sending proof of coverage. “We don’t have a mechanism for enforcing it,” Herzog concedes, echoing a lament of many boards that have required homeowners insurance. “It’s complicated, and management companies are not going to ask [owners] to submit their certificates every year. So at this point we have to leave it up to [our shareholders] to comply. Where we do have a little latitude is on sublets,” he says. “We will not allow a sublet unless the shareholder and the subtenant each have liability insurance, and since sublets are only one-year leases, after a year we can enforce it again.” The specific mechanism, at least, for enforcing the requirement is for a managing agent and/or a co-op/condo association to be a “certificate-holder,” which is done through something called a “binder of insurance” – a document that says coverage is on force on this day and at these amounts. Many professionals talk about an EXPERIENCE A SPECIALIZED APPROACH EXTENSIVE SERVICES OUR GUARANTEE IMPECCABLE REFERENCES Call us today for a concept meeting and/or a budget proposal. 14 HABITAT MARCH 2013 WWW.HABITATMAG.COM “ACORD 25 Certificate of Liability Insurance,” which provides the same information. That’s a standard form published by the Association for Cooperative Operations Research and Development (ACORD), an insurance-industry organization. “But that’s normally for commercial lines [of insurance],” says Batih. “In personal lines, a broker will give a binder of insurance, which says basically the same thing.” Another method is to have the managing agent and/or co-op/condo association listed as an “additional insured,” also known as an “additional interest” or an “alternate payer.” “There’s a big distinction between an additional insured and a certificate holder,” says Mayer. “A certificateholder is simply the person who requested the certificate. An additional insured is an entity actually named in the policy: they’re covered by Mr. Smith’s insurance policy just as Mr. Smith’s covered.” Does it cost extra? “In many cases there is a charge, generally nominal,” he says. However, points out Batih, “Fewer and fewer insurance companies are willing to list the building as an additional insured, because it’s a conflict of interest. If there’s a debate over whose responsibility the damage was, the homeowners’ insurance company is repping both the building and the owner.” There’s a trump card to all this, in the case of particularly recalcitrant homeowners. “If a building has an effective insurance program and a thorough provision in the operating documents,” says Leeds, “a board could say that if a shareholder or a unit-owner does not have insurance or the insurance lapses the building can obtain insurance on their behalf and charge them for it.” And all the normal penalties apply as well. For co-ops, ultimately, eviction under the proprietary lease; and for condos, fines, and liens. Now, if only boards could buy homeowners insurance to protect against aggravation, apathy, and constant complaints from homeowners, coverage would be complete. ■ WWW.HABITATMAG.COM WHAT SETS US APART: Management has been our focus for over 100 years We attract the Best Managers—and they stay with us, sometimes for decades Our Financial Analysts carefully consider your budget and investments Our Central Purchasing Power saves you money on everything from energy to insurance AS A FULL-SERVICE MANAGEMENT COMPANY WE ALSO PROVIDE: Our Closing Department acts as your Corporation’s transfer agent and oversees sales, leasing and refinancing Our cutting-edge Local Law Compliance Oversight helps you avoid fines and violations Complete Capital Improvement Project Management Pay Online using credit card or e-check Douglas Elliman Property Management Managing the Finest Properties Since 1898 Scan code to visit our Facebook page facebook.com/DouglasEllimanPropertyManagement 675 Third Avenue New York, NY 10017 Telephone 212.370.9200 Fax 646.843.2424 E-mail info@ellimanpm.com EllimanPM.com Scan code to read our Blog DouglasEllimanPropertyManagement.wordpress.com MARCH 2013 HABITAT 15 How Windsor Oaks developed a renovation credit to keep apartment values from spiraling downward. Pricing Tactics By Bill Morris RONALD KAYE moved into the sprawling, campus-like Windsor Oaks apartment complex in Bayside, Queens, in the 1960s. Back then, the garden apartments – in 53 two-story brick buildings sprinkled across 40 acres – were rentals. Windsor Oaks went co-op in the 1980s, and Kaye, an accountant, eventually became a shareholder, then a board member. Today, he’s board president. When he joined the board in the 1990s, it had already established minimum sale prices as a way of protecting the value of all shares, a practice known as “floor pricing.” But as the property aged, disparities arose. Some apartments up for sale had been renovated several times, while others had been left virtually untouched since the complex opened in the 1950s. It was a middle-income property with an aging populace, so many sales came in the wake of shareholder deaths. In such cases, survivors were frequently eager to unload the apartments and were willing to accept “fire sale” prices, according to attorney Eric Goidel, a partner at Borah, Goldstein, Altschuler, Nahins & Goidel, who has represented the board for the past 27 years. Floor pricing was a way of preventing such lowball sales. “In the case of estate sales,” says Goidel, “they often 16 HABITAT MARCH 2013 tried to sell without great regard to price. The board wanted to avoid a death spiral – down, down, down – in prices.” But it wasn’t the only challenge facing the co-op. “The board had to wrestle with several issues,” Goidel continues. “What do you do for someone who put money into their apartment? What do you do for a person who bought in 2007 at the peak of the market, while an original shareholder bought in for $20,000? Even in a downturn, the market wasn’t the sole factor driving prices; so was the condition of the apartments.” Says Kaye: “We’re always looking at our sales, to see if they’re keeping up with prior years. When the market turned [in 2007], some of the fixed-up apartments were selling, but people who hadn’t done work on their apartments were having trouble selling.” Floor Show Even before the market soured, Kaye and his eight fellow board members had started talking about a way to retain the floor prices while taking into account the disparity in the condition of apartments – and therefore the prices they were likely to fetch on the open market. WWW.HABITATMAG.COM “We did not want to lower the minimum prices,” Kaye says, noting that the apartments come in two sizes, with minimum prices currently set at $209,183 for the smaller floor plan and $232,126 for the larger. “If you peg the minimum too low, the banks make that the market price and that lowers the value of the whole property.” The board’s discussions led to a novel solution – something board members call a “renovation credit.” Here’s how it works: if an apartment is in need of work and is unlikely to fetch the board’s floor price on the open market, the seller can reduce the asking price by as much as 10 percent – provided the buyer agrees to pay the full floor price and invest the difference in renovations to the apartment. That “renovation credit” is then put in escrow and up to 90 percent of it can be released to pay the contractor for the cost of the work. The remaining ten percent is paid after the managing agent inspects the apartment and confirms completion of the work. “We’re rewriting the rule now,” Kaye says. “The new maximum renovation credit will probably be higher, about $30,000, which will cover a kitchen and a bathroom, or whatever’s needed.” He estimates that about one-fifth of sales now involve a renovation credit. As the city’s real estate market has picked itself off the floor, sales volume at Windsor Oaks has picked up, Goidel says, while prices have stabilized. “Over time,” he adds, “the renovation credit has increased the co-op’s value because the sale process forces people to bring their apartments up to the 21st century.” YOU DON’T NEED TO BE A STORAGE ROOM EXPERT YOU JUST NEED TO CALL ONE. We’ll turn your wasted space into a clean, secure, state-of-the-art storage facility – for FREE. We handle the entire renovation process, from start to finish. We’ll handle resident billing and customer service. 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Anytime Day or Night 622 3rd Ave, New York, NY 10017 info@coopersquare.com 2013 CSR CCC Ad Habitat 12-3-12 1130am.indd 1 T 212.634.8900 www.coopersquare.com 12/3/2012 12:13:19 PM MARCH 2013 HABITAT 17 It’s a Quality of Life...and a Lifetime of Quality Experience the Fairfield Advantage: s Premium Property Management s Insurance s Mortgage s Sales and Leasing s Management That Pays For Itself Fairfield Property Services www.fairfieldproperties.com Alvin Wasserman, Director alvin.wasserman@fairfieldproperties.com 718-659-6477 516-482-4934 631-499-6660 Ext. 229 A long and illustrious history working with housing developments including: The Cooperative & Condominium Law Group Ezra N. Goodman Burt Allen Solomon Michael T. Reilly Dean M. Roberts Karol S. Robinson Danielle M. Wanglien www.nmmlaw.com 18 HABITAT MARCH 2013 that McCluskey’s father was admitted to a Manhattan nursing home. McCluskey, a Queens native who now lives in Los Angeles with his wife and young daughter, put his late sister’s apartment on the market for $223,000, a price that met the co-op’s minimum. The apartment languished on the market for more than a year, causing emotional strain. Mary Ann Rothman, executive director of the Council of New York Cooperatives & Condominiums, is not a fan of floor pricing, but she believes the Windsor Oaks board’s renovation credit may help people who are having trouble selling their apartments. “I think [floor pricing] imposes restrictions on people who need or want to sell that are unrealistic and unfair,” Rothman says. “In normal situations, there’s no need for a floor price. That’s what the market is. But this renovation credit is a compromise that allows people to move on.” The Windsor Oaks board was not deaf to detractors of floor pricing. To determine if a distaste for the policy was shared by most shareholders or was the feeling of a minority, the board decided to put its floor pricing policy to a vote of all 898 shareholders last spring. The renovation credit almost certainly played a role in the final tally, which came back with an overwhelming majority of shareholders voting in favor of the floor pricing policy. “People who criticize this policy ignore the fact that boards have the power to reject prices they deem too low,” Goidel says. “The board felt they had to do this because they have to balance the sellers’ needs with the shareholders’ need for value. At any given time, roughly three percent of the apartments are on the market. The board has a greater obligation to the shareholders who are not trying to sell.” Several lawyers stressed that the renovation credit must be handled carefully, so that the discrepancy between the appraisal price and the sale price does not become confusing, misleading, or even illegal. “Boards and managers should WWW.HABITATMAG.COM make sure the brokerage community notes the reasons for a below-market sale,” Richard Siegler and Eva Talel, partners at Stroock & Stroock & Lavan, wrote in the New York Law Journal in 2009. “Thus, if shares are sold at a discount because the apartment needs significant repairs, subsequent purchasers would know the reason. Presumably, if a subsequent purchaser knows the circumstances surrounding a belowmarket sale, that sale would not affect the price of a later sale so long as the physical conditions of the units are different.” Renovation credits will work under one condition, observes Ronald A. Sher, a partner in the law firm of Himmelfarb & Sher: “You can do it if you show on the transaction documents that the price has been agreed to by a concession, and that concession has to be specifically described in the transfer documents.” Lending institutions and their appraisers must also be considered, along with the unique position of potential buyers. If buyers get a loan based on the appraised price of an unimproved apartment, but then have to come up with the money to cover the difference between the appraisal and the floor price, they might get squeezed. “I think the renovation credit is a unique and intriguing approach,” says Tom Smith, a partner in the law firm of Smith, Buss & Jacobs. “But I think a potential problem is the excess cash the purchaser would have to have since the bank’s appraisal is based on the apartment’s unrenovated condition.” The answer, he believes, is to convince lenders to look not at the past, but at the future. “It’s called a forward appraisal,” Smith says. “It’s an appraisal based on the apartment’s value after the work is completed.” That shouldn’t be too hard to get, since the board at Windsor Oaks will put that money in escrow – and hold onto it until the apartment is brought into the 21st century. ■ WWW.HABITATMAG.COM LAUREN & CHASE DESIGN GROUP Specializing in Apartment House Security Since 1948 Ask how Custom / Standard Mail Boxes can save you time and money! 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And her home, Park Terrace Gardens in the Inwood section of Manhattan, is a fairly typical property of its type: a five-building, 387-unit cooperative built in 1939-40 and incorporated as a cooperative in the mid-1980s. It has a nine-member board, four supers, five porters, 20 HABITAT MARCH 2013 and a resident manager and her assistant in an on-site office. Most of the apartments are owned, although there are a few rental units left over from before the building was incorporated. We asked Fran if she’d recall for us, month by month, the ups and downs of her first year as president, so other boards can compare and contrast how their board shapes up against hers. Indeed: as you read, ask yourself, “Does your board juggle as many problems? Is there as much harmony?” One can learn a great deal from studying the slow-and-steady-wins-the-race efficiency of this pragmatic board. WWW.HABITATMAG.COM JANUARY Infrastructure Issues Board service is exhausting, annoying, funny, frustrating, gratifying, and unpredictable, except in its continuing variety. An agenda of 17 items begins our year. We divide our meetings into open and closed sessions so that residents can attend part of the meeting if they wish to do so. Among the “smaller” items to be discussed are an update on our recently installed bike room, updates from committee, a proposal for basement cameras, and the management report on operations and maintenance items. The really big stuff, in the form of major repairs to leaking façades, involves reviewing a proposal from two engineering companies on what this work will entail and cost. Like many older buildings in New York, ours has had to address aging infrastructure and in our case, serious leaks experienced by some of our residents. Decisions have to be made as to which approach to take, who should be our engineer, and how we will proceed with the project when the problem varies in seriousness throughout the complex. From our first meetings involving this issue we have been confronted with a tradeoff in the cost/benefit: where was the need the greatest and how much cost could we ask our shareholders to take on? At this first meeting, we approve an engineer and a not-to-exceed amount pending confirmation of a timeline. We also set up a second January closed board meeting with our attorney and accountants to discuss our finances, maintenance increases, capital improvements, and financial planning in general. Both attorney and accountants consider us in good financial shape but they say it is important to understand our choices, future issues, and how we might prepare for major projects and general cost increases. FEBRUARY Renovations, 1 of 24 A huge agenda of 24 items greets us at this meeting. A proposal to move and replace the deteriorating garbage stockades is presented as well as a proposal for the energy audit required of all buildings by New York City. These larger issues often take less time and discussion than many “minor” ones. A new requirement from the city regarding emergency phones in elevators, one with which we have to comply, engenders a lot of back and forth about what kind, what design, which company to do it, where the phones are to be placed (not much choice here). During our closed session there are legal cases to discuss, questions about WWW.HABITATMAG.COM fees, apartment renovations, lease renewals, and problems connected to water intrusion, among other items. The personal dynamics of working with a board contribute to the efficiency and efficacy of how problems are solved. Everyone brings her/his own interests and experience to board work. Our 2012 board had two architects with considerable expertise but who often disagree on how to proceed. We have members for whom our garden is supremely important and energy conservation paramount. As board president I find it difficult to moderate these conflicts and to encourage broader thinking about the overall good of the co-op. MARCH Energy Audit Coming The big decision of this meeting is to move ahead with façade repairs for two of our buildings, those with the worst leaks. We had tried patching these areas during previous Local Law 11 work, but this met with minimal success. It is decided that two façades must be taken down to the underlying cement, patched, a waterproof barrier applied and the walls rebricked. Two façades were all we could reasonably ask shareholders to pay for with assessments. There are many items in our management firm’s report as well, including updates on legal cases, apartment repairs, apartment sales, facility repairs, and a particularly nasty conflict between residents. A separate meeting is scheduled to review proposals for performing the energy audit (Local Law 87). This meeting takes place five days later and a company is chosen to do the audit. APRIL Money Matters Again, the exterior work is the most important issue at this meeting, and the board approves a contractor to perform this work. There are, however, 16 other items on the agenda, including insurance increases, the first draft of the 2011 financial statement, the management report, J-51 application status, bike room proposals, fees, condition of the roof furniture, apartment transfers, continuing difficulties MARCH 2013 HABITAT 21 between neighbors, and other routine items. I am always amazed at how long some of these things take to resolve. JULY MAY This is a really tough meeting. We do not usually meet in August, so a lot has to be decided before we break. As it turns out, we cannot cover everything in this meeting and extra meetings are called. No one likes this, but we have no choice as there are serious time constraints. We set up a meeting on the energy audit for the end of July. Demolition on one building is ongoing and we have permits for the second to commence within the week. We are slightly ahead of schedule but we are all keeping our fingers crossed that things will move ahead without horrible surprises. The board approves an assessment to help fund the exterior work with additional funds to be withdrawn from our reserves and the sale of corporation-owned apartments. This will be a burden for some, but we have tried to make it as manageable as possible, given the necessity to do this work. Permits in Order? Ongoing, as usual, is the exterior work. Our manager and I had met with our engineer and contractor on the status of Department of Buildings permits and where we stand with starting dates, scaffolding, and garden protection during construction. We bring the board up to date. This board meeting seems, on paper, to be rather straightforward, but in closed session we have legal cases to review, energy audit questions, shareholder complaints and conflicts, and other nuts-and-bolts recurring issues. JUNE New Use for Garden Things move forward on the exterior repairs, although there is non-compliance by the contractor to some items in the contract causing considerable agitation, back and forth, and further meetings with our engineer, contractor, and manager. The work is proceeding although it is noisy, dirty, and disruptive. Generally residents are taking it in stride, although some have found it more difficult than others. Our treasurer presents a spreadsheet on funding options to the exterior work, which will be discussed in July. One source of conflict in our co-op is the use, or nonuse, of our gardens. Currently, and for some years, the gardens have been off-limits to any activity beyond walking through it, and the two co-op sponsored parties held around Memorial Day and Labor Day. One of our members proposes a one-night “camp out” in the garden for parents and young children. This proposal is approved but will certainly cause some strong response from those opposed to any change in garden activity. By now, the board begins to look really tired. 22 HABITAT MARCH 2013 Summer Meeting SEPTEMBER Doing Laundry Because it is so expensive, so intrusive and important, the exterior work has dominated the board’s interest and work throughout the year. The kind of waterproofing to be applied before the rebricking of the façade has required much research, discussion, and consideration. One of the unpleasant, but not wholly surprising, discoveries of the exterior work was that the parapets above these façades need to be replaced. This will involve additional time and cost, but we hope that it will minimize future water intrusion as well as keep the building façade safe. In addition, we have the mandatory fuel conversion proceeding with filing for permits, the beginning of budget planning for further exterior work that we will have to do over the next few years. Concerns by shareholders over the assessments and increases are expressed and the board waives late fees for those who cannot comply in time. The board plans to make these financial changes with more lead time in the coming year. The laundry contract was approved after much back and forth with the vendors bidding on it. With five laundry rooms, we are a valuable client. WWW.HABITATMAG.COM OCTOBER Goodbye, Board Exterior work proceeds. We have been lucky with the weather; and even with some delays because of unexpected parapet work, we appear able to finish before it becomes too cold. The board approves an extension of the engineer’s weekly construction inspections. Planning for the 2013 budget begins and will have to consider routine cost increases, further façade and parapet work, energy upgrades, and other major costs. This is the last meeting of this board. Our annual meeting takes place in November and the new board will meet the following week. Three current members are taking a break or retiring. Between the October and November meetings I take a seminar designed for board presidents only. It clarifies my thinking on board management and I hope will help me to do better with the new board. My first priority will be to work toward shorter, more efficient meetings. I have the support of the board for this, but it’s not so easy to implement. I also have plans to bring any new members up to date by meeting with them separately to answer questions and thereby minimize that awful period when you have no idea what anyone is talking about. I have also prepared a onepage statement of function for new and returning board members for their information and reference. WWW.HABITATMAG.COM Watching over you for 35 years! MARCH 2013 HABITAT 23 NOVEMBER The New Board The amount of maintenance increases and assessments is still undecided, but the board will spread these out over the year hoping to So clean, you can drink it right from the tank Installing, cleaning and maintaining New York City’s water tanks for three generations. 11-42 46 th Road, Long Island City, NY 11101 T: 212.736.6618 · F: 212.465.1734 E-mail: info@americanpipeandtank.com www.americanpipeandtank.com 24 HABITAT MARCH 2013 Like many older buildings in New York, ours has had to address aging infrastructure and in our case, serious leaks experienced by some of our residents. Decisions have to be made as to which approach to take. minimize the impact on the cash flow of shareholders. The exterior work is complete, and the scaffolds and sidewalk bridging are being dismantled. Planning for energy upgrades begins, with more questions about percentage savings, NYSERDA incentives, timing, project management, and legal review of contracts being major decision WWW.HABITATMAG.COM points. Other items are committees, tree removal (post-Sandy), plans for forum software, and updates on legal cases, sublets and renewals, apartment sales, noise complaints, staff bonuses, proposed house rule changes, and specific work going on in the complex. DECEMBER Turning a Page Our last meeting of the year is rewarded by the consensus that our exterior work, long and difficult and expensive as it was, has produced a very good outcome. The board, and residents, have seen the finished walls and are really pleased. We think that we have gone a long way toward solving water intrusion in these two areas. A request for a proposal for 2013 work is approved It’s time for CROSSOVER® In a class by itself Crossover by Wascomat is built to last 15,000+ cycles – more than double the life of appliance washers! and will be sent to our engineer. The board approves the removal of five trees that have been damaged, have diseases, or have grown in a way to compromise safety and infrastructure. It has been a long year of very long board meetings, lots of disagreement, discussions, and challenging projects, as well as the daily grind of what’s involved in overseeing and managing a co-op in New York City. Another year faces us with many of the same challenges, with a dedicated, intelligent board, some good luck, and hard work. I hope for another productive year as we try to make life better for our shareholders. ■ WWW.HABITATMAG.COM t MFTTXBUFSBOENJOVUFTMFTTUJNFJOUIFESZFSUIBO UIFBWFSBHFUPQMPBEFSIVHFTBWJOHT t #VJMUUPDPNNFSDJBMTUBOEBSETXJUIQVNQQSPGFTTJPOBM HSBEFQPJOUTVTQFOTJPOBOEIFBWZEVUZ4,'CFBSJOHT t (GPSDFFYUSBDUJPOGPSIVHFFOFSHZTBWJOHT t &YUSBMBSHFMPBEESVNEPVCMFQMVTDBQBDJUZ t 8POUPWFSTVETBOETUBZTJOCBMBODF t $PJODBSEPSDFOUSBMQBZNFOUTZTUFNDPNQBUJCMF Increase your profits! :PVXJMMTBWFUJNFBOENPOFZo BOEJNQSPWFDVTUPNFSTBUJTGBDUJPO$BMMUPEBZUPMFBSONPSF tinfo@laundrylux.com When laundry means business. MARCH 2013 HABITAT 25 The Face of 26 HABITAT MARCH 2013 WWW.HABITATMAG.COM LIDO BEACH TOWERS IN LONG ISLAND and Greenwich Club Residences in Manhattan would not normally have much in common. One is a beachfront condo with a colorful, decadeslong past; the other is a luxury condo in the Financial District. Now they share a common experience: they both did façade work that partially protected them from Hurricane Sandy. Two condos spent $20 million to restore their façades. Then Sandy struck. Destruction By Ronda Kaysen CAROL J. OTT WWW.HABITATMAG.COM MARCH 2013 HABITAT 27 CAROL J. OTT At Lido Beach Towers, all the mechanical equipment housed in the basement was destroyed, including the management office (right). Shari Morse, Lido’s general manager, surveys the destruction. Lido Beach Towers Lido Beach Towers has had many chapters in its storied history, but none as devastating as the one written by Sandy, which rendered the Long Island property indefinitely uninhabitable. This latest episode didn’t start when the storm made landfall; it started a decade earlier when the condo board made a controversial decision that ultimately spared this historic property from even more harm. On October 29, Sandy bore down on the Lido, unleashing its wrath on this 184-unit complex. The first 28 HABITAT MARCH 2013 floor was overwhelmed by a 15-foot storm surge and five feet of sand. The water reached the ceiling tiles. All the mechanical equipment housed on the ground floor was destroyed, along with numerous ground-floor apartments. But the upper levels, including windows, balconies, and the façade, were largely spared despite the building’s beachfront location. Although no one can live in the sixstory condo because it lacks heat and running water, all of the apartments above the ground floor are sound. The condo board points to a decision it made in 2002 to overhaul its façade as the reason that the vast majority of residences did not suffer damage. The $18 million project had the unintended consequence of making the exterior sturdy enough to withstand the might of a hurricane. “Lido Beach turned out to be very lucky,” says board president Gary Weiss, who was president during the five-year-long restoration project. “We never realized that we had built a hurricane-proof building.” Beginnings The property opened just before WWW.HABITATMAG.COM the stock market crash of 1929 as a beachfront resort called the Lido Beach Hotel. In its heyday, the Moorish-style property, with its iconic bubblegum pink façade, was a vacation spot for the rich and famous. It boasted swimming pools, tennis courts, a restaurant with a retracting roof, and lush gardens. Entertainers like Milton Berle and Robert Goulet played in the ballroom. By the 1980s, it had converted to a condominium and was renamed Lido Beach Towers. But years of neglect wreaked havoc on the building’s façade. Consequently, a decade ago, the board began a five-year, $18 million project to restore the building’s roof, windows, balconies, doors, air conditioning sleeves, and famous pink hue. At the time, residents were horrified by the ballooning price tag and stunned by how much the building had deteriorated over the years. Residents paid for the work through individual apartment assessments spread out over five years. Virtually nothing happened without a fight – even selecting a new shade of pink was controversial. Once the work was done, however, residents were happy with their restored gem. Set on 13.5 acres, the Lido had its own private beach, a barbecue pit, five tennis courts, and glorious landscaping. War Zone No one anticipated that all the work would also provide the building with a vital shield against the wind and water when a hurricane hit. Although the façade is still undergoing laboratory testing, it appears that the only damage incurred was from flying objects that hurtled into the building during the storm. As part of the restoration, the original stucco façade was covered with a synthetic replacement called Exterior Insulation and Finish System, or EIFS, which proved to be wind- and water-resistant. “The façade performed remarkably well,” says Jordan Ruzz, a consulting engineer who worked on the original restoration and is now helping with the recovery process. The road to recovery for the Lido WWW.HABITATMAG.COM Storm Learning No building can ever be fully prepared for a colossal storm of the magnitude of Hurricane Sandy. But there are steps condo and co-op boards can take before a storm hits to lessen the damage done to the building and the residents. Preventive Maintenance Is Good Medicine. During a major storm, wind, rain, floodwaters, and debris will find the weak spots in a building and expose them. A wellmaintained building, however, will have better luck fighting off the forces of nature than one in poor repair. Maintenance isn’t cheap, particularly for repairs to façades, ductwork, plumbing, drainage, and rooftops, but straining the reserve fund before the storm to pay for preventive work can save a building in the long run. The $18 million that Lido Beach Towers spent on a new façade turned it into a windproof and waterproof shield against Sandy. It provided the upper floors with vital protection. Board president Gary Weiss feels certain that if it hadn’t been for all the preventive maintenance performed on the façade, individual units on upper floors would have sustained substantial damage. “The building was restored so well that it literally became hurricane-proof from the second floor up,” Weiss says. Read the Fine Print. Long before a disaster strikes, board members should read through their insurance policies carefully so they understand the fine print and know exactly what is and is not covered. Insurance policies are often confusing and the coverage terms can be vague. For the buildings damaged in the storm, figuring out what was covered by which policy often took weeks, if not months. The more a board knows beforehand, the better prepared it can be, and it can take steps ahead of time to expand coverage. When disaster strikes, quickly enlist the help of a public adjuster, who can help navigate the treacherous waters of multiple insurance policies. Managing the Maintenance Fee. The maintenance fee is a controversial issue. While some say that maintenance must be paid even if the building is uninhabitable, some courts have allowed a maintenance rebate when an apartment is uninhabitable. But if a building is going to have a fighting chance of coming back, it must try to maintain that revenue stream to pay such expenses as the mortgage, insurance premiums, and taxes. Therefore, make sure residents understand that maintenance fees are vital to the building’s ability to operate – even if it isn’t habitable. Consider an insurance policy that covers maintenance costs for displaced residents. But make sure board members fully understand when it can be tapped. At Greenwich Club Residences, residents were given a reprieve when the condo board realized that its insurance policy would reimburse the building for maintenance fees while residents were evacuated. With the help of a public adjuster, the board was able to get the insurance company to agree to cover the cost. “That was a huge win,” recalls board president Patrick Redmond. –RK MARCH 2013 HABITAT 29 CAROL J. OTT will be a long one. The losses include a number of hot-water heaters, water tanks, and pumping systems; four elevators, their banks, and all their controls; all of the electrical switching gear and metering centers; air-conditioning equipment for the common areas; communication equipment and telephone wiring; and all cosmetic finishes. When the storm surge retreated, it left behind sand up to the building’s doorstep, covering the 13.5-acre grounds. “I’m usually good with words, but this is something indescribable. This MANAGE SMART $AVE GREEN Rudd Realty Management is the only property management firm to offer RECSS OUR GREEN ENERGY INITIATIVE saving our cooperative and condominium properties tens of thousands of dollars. SMART MANAGEMENT AT WORK FOR YOUR BUILDING. RUDD REALTY MANAGEMENT 641 Lexington Avenue, 10th Floor, New York, NY10022 tJOGP!SVEESFBMUZDPNtXXXSVEESFBMUZDPN 30 HABITAT MARCH 2013 WWW.HABITATMAG.COM West Village Houses At a recent meeting at his office, Anton Cirulli (right), managing director of Lawrence Properties, turned to Jim Bozart and quipped: “Of course, we couldn’t have started handling your property in the new year; no, we had to start early.” It’s lucky for the West Village Houses (below) that they did; Bozart, the board president, says that the co-op got its money’s worth from the newly hired firm. Soon after taking over as managing agent on the 42-building 420-apartment complex in lower Manhattan, the management company had to cope with the devastating effects of Hurricane Sandy, which knocked out power and flooded the basement and ground-floor apartments, leaving 33 families homeless. “Almost 10 percent of our apartments have been destroyed by the storm,” says Bozart. “There’s been extreme dislocation, lots of suffering, most of the people are not back in those units. They’ve been gutted.” In the following excerpts, Cirulli and Bozart talk with Habitat editorial director Tom Soter about their experiences. WWW.HABITATMAG.COM Did your experience as a colonel in the military help? CIRULLI Absolutely, absolutely because no one was prepared for this. This was like a bomb hitting the property. There is no preparation for a bomb. I have been in real estate management for 35 years, and when I first saw this, I said, “My God, this is overpowering – how do we get these people home? How do we get insurance adjustors? How do we get this kick-started? Where do we go? Where do you go?” This wasn’t a Joe Schmo construction thing to get the remedial work, this was, you know, so – BOZART And this was occurring at a time when the system was overwhelmed. You know, insurance companies that have a hundred claims a day suddenly had 20,000 claims and that just was impossible to handle. So, it required great expertise, patience, and good relations to get these people to come and pay attention to you, because they were so overwhelmed. This is so overwhelming today, it hasn’t cleared yet. And it’s true of all of the agencies and insurance companies and other parties that are involved in this: contractors are overwhelmed, trying to get bids from people, trying to get insurance adjustors get things settled. Everything is backlogged because the entire system is overwhelmed by this very, very incredible disaster. TOM SOTER This was a major catastrophe. What was the impact on your company? CIRULLI We brought down our director of operations, and we brought down a construction manager. We had three more people on top of the two that are normally stationed down there. So we increased our presence by at least 125 to 130 percent. Most of our people were working, for at least the first six to seven weeks [after the storm], 12-hour days, 13- to 14-hour days, seven days a week, until I got the remedial company to get in there and rip out the sheetrock. Time was of the essence – the possibility of mold was a substantial concern, and we were afraid if we didn’t address it, the mold would grow and expand to the upper floors. After you have a flood of this nature, if it isn’t under control right away you are going to have a ton of odors, sickening odors. The super was excellent in putting heaters and air purifiers into the apartments so we minimized the dust, we minimized the air pollution, we minimized the mold smell. We also had hired a public [insurance] adjuster to come in to start that process. We also brought in extra security because all of a sudden we found [some] very energetic people [were taking] stuff that people left outside the apartments that they might otherwise have kept, like metal furniture. They were these metal scavengers trying to pick up stuff. It was a war zone, it was like some of the stuff I saw many years ago in my service in the army. It was a disaster, a monumental disaster. Simultaneously, Lawrence Properties was dealing with storm problems at other buildings? CIRULLI It wasn’t isolated. This was the biggest place, because this was 33 [damaged] units and required more attention than the other buildings. You are spending an extra amount of time at the West Village Houses? CIRULLI Yes. So how does that affect your buildings that were not seriously damaged? CIRULLI It means that I put in 10-hour days, and we’re putting in substantially more on Saturdays than we normally do. The people with me – the director of operations, the construction manager, the property manager – are putting in a substantial number of hours now, although that will slow down shortly. But we like what we are doing because it’s personal. This is rewarding because it’s about helping people in distress. ■ MARCH 2013 HABITAT 31 retro to the Future! Retro-commissioning, that is. New York City Local Law 87/09 takes effect this year, requiring properties 50,000 square feet or larger to have an energy audit conducted followed by retro-commissioning—adjusting and maintaining building systems for better operating efficiency. That adds up to greater energy savings, now and for years to come. Buildings with block numbers ending in 3 have to file an Energy Efficiency Report with the city by December 31, 2013; those ending in 4 must file by the end of 2014, and so on. The audit, retro-commissioning, and filing process can take a year or more, so now is the time to start. To get on track for Local Law 87/09 compliance, contact RAND at 212-675-8844; info@randpc.com. Because when it comes to going retro, the future is now. 32 HABITAT MARCH 2013 At the Greenwich Club Residences, the laundry room, building’s gym, electrical equipment, fire pump and controls, domestic water pump, compactors, and elevator pits were damaged or destroyed. is uncharted territory,” says Weiss. “It looked like a bombed-out war zone.” It took nearly three weeks to pump out the water and sand. Then the building had to be sanitized. The entire 40,000-square-foot first floor was stripped down to the studs. The board is still tallying up the losses and hashing out what damages will be covered by which of the three insurance policies – flood, wind, and excess. Ultimately, some of the costs will be borne by residents, as some repairs, such as sand removal, landscaping, and building a new fence, may not be covered by insurance. Guarding Against the Future The board is considering ways to rebuild that will protect the property against damage from future storms. But that is no easy feat for a seaside property, which needs protection from both seawater and groundwater. Moving critical equipment up from the ground floor means finding space to house it elsewhere, and that is not always possible. The elevator equipment, for example, is too heavy to be housed on the roof. Taking a larger step like building a sea wall WWW.HABITATMAG.COM PHOTOGRAPHS COURTESY COOPER SQUARE REALTY would be enormously expensive and still not protect the property from rising groundwater. “Unfortunately, retrofitting a building built in the 1920s to withstand flooding is not an easy thing to do,” says Ruzz. “It’s possible to protect the building; I just don’t know if it’s economically feasible.” In the meantime, residents are still waiting to come home. Weiss hopes that they will be able to move back by June. For now, they are dispersed, staying with friends, in hotels, in rentals, or in housing provided by the Federal Emergency Management Agency (FEMA). Weiss rented an apartment nearby. Despite not being able to live in their homes, residents are still required to pay maintenance fees, a fact that has caused tension. “That is one of the difficult emotional areas – when people are asked to pay maintenance and they’re not living there,” says Weiss. “It’s unfortunate for all of us, but the reality is the building still has its expenses.” Greenwich Club Residences The Lido isn’t the only property that was protected by its façade WWW.HABITATMAG.COM MARCH 2013 HABITAT 33 when Sandy struck. In Manhattan, Greenwich Club Residences, a luxury condo in the financial district, was nearly finished with an over $1 million façade restoration project when Sandy made landfall. That project, a Local Law 11 improvement, ultimately proved to be a shield against the storm. “There is no doubt that we would have had water infiltration had we not fixed our façade,” says Robin Klasewitz, the property’s general manager. Nevertheless, the 452-unit building, at 88 Greenwich Street, sustained several million dollars in damage when its basement flooded with three million gallons of water, the equivalent of five or six Olympicsized pools. It was rendered uninhabitable for four weeks, and would have been uninhabitable for far longer if the fire department hadn’t allowed the condo to place a fire warden in the building while it replaced a three-ton fire pump that was destroyed. WOLF HALDENSTEIN ADLER FREEMAN & HERZ LLP Creative and Practical Legal Advice for Cooperative and Condominium Boards Founded in 1888, we provide comprehensive, timely and cost-effective counsel. JEFFREY S. REICH 212.545.4620 reich@whafh.com MARIA I. BELTRANI 212.545.4674 beltrani@whafh.com 34 HABITAT MARCH 2013 JEFFREY M. SCHWARTZ 212.545.4678 jschwartz@whafh.com STEVEN D. SLADKUS 212.545.4700 sladkus@whafh.com LISA A. SMITH 212.545.4603 lsmith@whafh.com 270 Madison Avenue New York, NY 10016 phone: 212.545.4600 fax: 212.686.0114 www.whafh.com WWW.HABITATMAG.COM Despite the enormous losses, no individual units were damaged because no water seeped into the façade and the windows did not break. When residents finally returned home, their apartments and most of the common areas were in flawless condition. “The building is magnificent. A Leader in the Security Industry for Over 50 Years! About Access Northern Security, Inc. Since 1962 Access NorTHern Security, Inc. has been a leading provider of access control systems, camera surveillance equipment, and video PHOTOGRAPHS COURTESY COOPER SQUARE REALTY If you walked in there now, you would never know that anything happened,” says Klasewitz. and telephone entry systems in multiple dwellings, industrial complexes and corporate office buildings in the New York Metropolitan area. ACI holds a New York State Security License, which is mandatory by law. Access Northern Security, Inc. Security Product Integration Building Perimeter Security Common Area Access Control ADA Compliant Door Operators Camera Surveillance Indoor/Outdoor Parking Control Video Intercom Systems Roof Alarm Systems Access Northern Security, Inc. Secures Major Complexes such as... Acropolis Gardens Battery Park Co-op City Cosmopolitan Properties Deepdale Gardens Lefrak City Newport City New York Housing Authority Northridge Cooperative Parkchester Properties Rochdale Village Sherwood Village Starrett City Trump Village Damages In 2006, Buttonwood Real Estate (a company headed by Andrew Heiberger, the founder of Citi Habitats) and Thor Equities converted the 37-story building into a luxury condo, installing a gym in the basement, a lavish billiard room, top-shelf finishes, and a stunning lobby. When the Hudson River surged into the basement, it destroyed the building’s gym, electrical equipment, fire pump and controls, domestic water pump, compactors, WWW.HABITATMAG.COM Executive Offices: 303 W. Main St., Freehold, NJ 07728 Factory/Warehouse: Garden City, NY 11530 Phone: 1.888.810.6060 • Fax: 732.462.0511 Email: sales@acisecurity.com • www.acisecurity.com MARCH 2013 HABITAT 35 HANKIN & MAZEL PLLC Proud to provide personal legal services to co-ops and condos, large and small, for over 20 years. Attorneys at Law Mark Hankin and Geoffrey R. Mazel, PARTNERS 7 Penn Plaza, Suite 904 s New York, NY 10001 212-349-1668 s realestate@hhmlegal.com and pits for all nine elevators. The tenant storage lockers were destroyed, as were the staff locker rooms. A 10,000-gallon oil tank was ripped from its footings, floating up and careening into the ceiling. The billiard room sustained minor damage but has since been reopened. The building’s management company, Cooper Square Realty, expects that the myriad insurance policies, including flood and wind insurance, will cover the damages. In the face of climate change, the condo board is considering relocating some of its critical equipment, like its electrical panels, to the 13th floor, where the boilers are already housed. Although insurance covers the replacement of any lost equipment, it does not cover relocating it; if the board chooses to do that, the cost would come out of reserves. The board is also considering installing a cogeneration system or a generator, projects with potential $1 million price tags. At this point, 36 HABITAT MARCH 2013 WWW.HABITATMAG.COM To avoid future flood damage like this, the Greenwich Club board is considering relocating some of its critical equipment to the 13th floor. WWW.HABITATMAG.COM the board has not raised maintenance fees and has hefty funds in its reserves. But the gym will be rebuilt in the same location, as there is no other place to put it. Unlike the residents at the Lido, Greenwich Club unit-owners received a reprieve on their maintenance fees while they were displaced because of a provision written into the building’s bylaws; these fees were then reimbursed by the building’s insurance. One resident, however, lodged a $35 million lawsuit against the condo board, management company, and two staff members for damages. Neither the board nor management would comment on the ongoing litigation, but Cooper Square shared letters of gratitude written by other residents. “People understand that this was an act of God,” says Greenwich board president Patrick Redmond. “People are generally happy to be home and are anxious to get back to normal as much as possible.” ■ MARCH 2013 HABITAT 37 Fob Appeal Cars have them – now buildings can too. Say hello to the new key. By Abigail Nehring A n alleged breakin that happened three years ago still lingers in the memories of the board members of the Coliseum Park Apartments cooperative on New York’s Upper West Side. Why only alleged? The shareholder had no evidence that anyone had illegally entered. No security camera footage. No damaged furniture. Just a valuable stamp collection gone missing. That’s one reason the board ultimately decided to pursue a rigorous new key fob access system that would not only make the building more secure but also give doormen far-reaching oversight of who entered and exited. Another reason is curb appeal. The co-op redid its lobbies and, on top of that, the board felt a more modern access system would make the co-op more attractive to would-be buyers. The Coliseum Park Apartments consists of two 14-story buildings adjacent to each other and a block away from what used to be the New York Coliseum (that was replaced by the Time Warner Center in 2000). A garage serves as an underground conduit between the two buildings. 38 HABITAT MARCH 2013 There are 32 doors tied into the new access control system, installed by Academy Mailbox, a security company. That firm has worked with Coliseum Park in the past to improve its intercom system and upgrade the security of the office spaces on the first floor of the north building. When the new system is fully off the ground, every resident will be provided with a fob, either in the form of a token that can be WWW.HABITATMAG.COM attached to a keyring or a card much like those used by hotel patrons. This means that, ultimately, the fob technology allows building management to target and control access. For example, only those who use bikes will be allowed access into the bike room in the basement. Hired dog walkers and weekly cleaning services will be given limited access to only the doors necessary for them to perform their jobs. And if anyone loses a fob, building superintendent Jason Panarella, who has been very involved in the installation process, will merely deactivate it and issue a new one. A host of logistical problems will evaporate, making the key fobs an attractive option from a managerial perspective. “As soon as I’ve used a key fob, [the usage is] going to come up on this computer,” says Panarella, pointing to a computer console in the front lobby. “My name is already programmed to the key fob, so it will say I came through this door at this time.” WWW.HABITATMAG.COM Putting a Plan into Action The board of Coliseum Park Apartments approved Academy’s proposal for installation on May 5, 2012. The idea was conceived before Panarella was hired – they had been toying with various security system upgrades. Geoffrey Kovall, who was on the board until this year, recalls discussing the possibility of installing number pads that would require residents to punch in a passcode to open a door. Installing security cameras was always an option on the table. The final decision to go with the key fob technology was carefully discussed, and, “for a job this size, that’s typical,” says Steve Arnold, vice president of Academy. Arnold has been part of the familyrun security service for more than a decade. Whether or not the board members or Panarella were aware of it, they were taking on an advanced access system of larger proportions than he had seen before. This made the project an important one for Academy, which sees key fobs as the “way of the future.” Arnold, who heads all of Academy’s access control projects, came on board with Coliseum Park early last summer and brought with him experience installing similar technology in other New York residential buildings. “It wasn’t a rushed job,” Arnold notes. “If it [had been,] we could have gotten it done in a third of the time.” The installation happened in two phases. As Arnold explains, there were the “dirty work guys” and the “electronic guys.” And finally, there was the installation of the magnetic strips, which was done by yet another contractor, Abbey Locksmith. The first two months of labor were devoted to doing the wire runs. This was a bit like spinning an enormous wire web throughout the two apartment buildings in order to connect each door in the system to a central computer. Because the property’s subterranean garage space is so large, the connection between the two buildings presented a challenge for the wire runners. In the end they solved the problem by tapping into the building’s MARCH 2013 HABITAT 39 Professional Results In Daily Endeavors Strong, Reliable, Hands-on Property Management For Pride in ownership, call (212) 690-0800 ▲ PRIDE PROPERTY MANAGEMENT Pride Property Management, Corp. 708 Third Avenue, New York, NY 10017 t'BY 11 New Street, Englewood Cliffs, NJ 07632 t'BY www.pridepropertymanagement.com phone wires that had already been laid down. Although this hurdle was overcome eventually, it was last minute changes like this that ultimately made the wiring take up more time and labor than Arnold had initially anticipated. “[We] underestimated the amount of time needed for the wire,” he concedes. “You try to calculate it in your head, but you can’t stay on top of it.” There would be other unwelcome surprises. When it came time to install the magnetic strips on some of the older doors in the basement, for instance, they soon found that the doors would need to be replaced in order to fit the new equipment. Having to order new ones would put construction back yet again and meant that Abbey Locksmith had to return to the site a few additional times. “From starting to run the TENANT STORAGE SOLUTIONS SINGLE & DOUBLETIER TENANT LOCKERS AND BIKE RACKS CONTACT WOVEN WIRE LOCKERS + + + + + + %*"!&!&!%#&"! !"$"'&$ !'%&$$"!%&$'&"! !%&&"!%$(( "$#$%!&&(% "'%& &"$% %"( Serving The New York Area For Over 20 Years 800-626-1816 e y www.wirecrafters.com 40 HABITAT MARCH 2013 THE BIKE STACKER® + &$"$ &$*%"!* %&*'#$& + $$"#&$%"&#&#!! +",%&!! ' %&"$ !! + "$$%!&!%&&'&"!! " $'% THE WALL RIDER® + (*'&*'%& + !*%(#$"&&%)$ + %*!%&%&)",$"'!"% "$) "'!&! + "$$%!&!%&&'&"! !" $'% + !'%%'$&* NEW YOORURK OFFICE 800-6 26-1816 ® WWW.HABITATMAG.COM wire to now was two months of labor,” Arnold recalls. Setbacks notwithstanding, the installations were completed by January, including 32 doors tied into a centralized system and a huge stash of new key fobs ready to be assigned to their owners. No Two Buildings Are Alike Part of what makes projects like this one challenging is that they are inherently resistant to being fully streamlined. There is a unique installation process for every building in New York and every level of security needed. One of Academy’s advertising taglines is “A standard access control system does not exist,” and the Coliseum project certainly provides a fine example. Given that installation will inevitably involve constantly coming up with novel solutions to unforeseen challenges, what may be the most important factor is the tenacity of the people involved, and Coliseum Park has had a winning team, with Arnold acting as a liaison between the construction crew and the building staff, and Panarella working diligently to make sure the doormen are well trained in the new software. Despite the roadblocks they faced, Arnold is convinced that the return on the investment is well worth the effort. “The key ring Jason has [had] to carry around [in the past] looks crazy,” he says. If the superintendent loses it or quits his job, the board has to go through the process of installing a new lock and distributing new keys to the residents. No more. Soon, the building management company, Akam Associates, will help organize and distribute the new fobs to all the residents, and floor by floor, one by one, they will finally be able to give up their old metal keys and join the 21st century era of electronic access control. ■ WWW.HABITATMAG.COM DESTINATION: SUCCESS At Veritas, we make sure your property stays on course With Veritas, you get a unique and comprehensive formula for property management, so your building is moving in the right direction. From financial management to project management, Veritas gives your building the expert attention it deserves. Management that looks ahead. Carl Borenstein / James Maistre 212-799-2365 180 West 80th Street, NY, NY 10024 info@veritasmanagement.com www.veritasmanagement.com MARCH 2013 HABITAT 41 Ask the Mortgage Broker By Patrick B. Niland The Positive Debt Our condominium is Q confronting several large repair projects. Everyone on the board is committed to doing the work, but we are evenly divided between those who favor a series of assessments to fund the individual projects as we do them and those who want to borrow enough money up front to pay for them all. Who’s right? Our underlying mortgage is Q coming due this summer. Our treasurer says that we should pay it off instead of refinancing because “every apartment in the building will jump in value once we get rid of our mortgage.” According to him, our reserve fund plus a “small” assessment would be enough to pay it off. Should we do it? A Both of these questions concern the role of debt. That role can be discussed in philosophical, financial, or physical terms. For example, to some people, debt is something to be avoided at all costs and, if incurred, paid off as quickly as possible. For others, it is a way to buy things with other people’s money... so, the more, the merrier. This is the philosophical view on debt. It is rooted in a person’s upbringing, cultural background, religious affiliation, and/or life experience. It tends to be more emotional than factual. The financial approach compares the cost of the money being borrowed to the value or benefit derived from the loan. The concept of leverage employs this comparison of interest to return. So, a building might borrow money to replace decrepit wood-framed, single-paned windows with new aluminumframed, double-glazed windows because the operating savings are expected to exceed the interest on the loan. While there may be an emotional component to this decision 42 HABITAT MARCH 2013 in terms of shareholder comfort, the final decision will be justified by numbers. Money (That’s What I Need) Sometimes, the need for money is unexpected (e.g., the boiler dies in the middle of February), urgent (e.g., brickwork falls from a façade or a plumbing riser bursts), or subject to significant escalation if the problem condition is not addressed in its entirety (e.g., serious roof leaks). In these instances, the physical realities of the situation drive the decision. For me, debt is just a tool. It is neither good nor bad – though its use may be one or the other. And, like any tool, it should be matched to the job at hand. A financial rule of thumb dictates that assets with relatively long lives should be financed with long-term debt. Therefore, a boiler or roof that might be expected to last 10 or 20 years theoretically should be purchased with 10- or 20-year debt. However, the circumstances of the individual borrower, as well as the current market conditions, might call for a modified solution. Unlike a cooperative, the legal and capital structure of a condominium does not include underlying mortgage debt. So, the issue of financing usually comes up in relation to capital improvements. For many years, condominiums funded virtually all repairs and capital improvements through unit-owner assessments because existing law did not allow them to borrow for that purpose. Even after the law changed in 1997, many condominiums shied away from loans and continued to levy assessments. Over time, though, more condo boards are deciding to borrow, especially for very large projects that would require onerous assessments. Since condo loans tend to be motivated by specific projects, it is easier to match loan maturity to estimated asset life. The market does restrict this a bit since the longest loan maturity currently available is 15 years, with many lenders offering only 5- and 10-year loans. A further complication is that virtually all condo loans are self-liquidating, i.e., they must be paid off over the respective loan term (either 5, 10, or 15 years). Nonetheless, paying for capital improvements through loans instead of assessments simplifies the funding process, spreads the WWW.HABITATMAG.COM financial burden of the capital improvement over a longer period of time, and has significant tax advantages for many unit-owners. Cooperatives, on the other hand, almost always have some amount of underlying debt. Further, that underlying debt rarely gets paid off, instead being refinanced again and again as a permanent part of the cooperative’s capital structure. The need for repairs or improvements sometimes precipitates the refinancing of a cooperative’s underlying mortgage, but other factors usually influence the final loan structure. Fuggedaboutit Cooperative apartment buildings tend to be older than their condominium counterparts and usually need major repairs every 7 to 12 years. So, while a new roof might have an expected lifespan of 20 to 25 years, some other building component(s) may need repair or replacement before that time has elapsed. Also, because underlying mortgages are relatively large, overall budget issues and shareholder maintenance levels frequently dominate the discussion. Then, the current financial market may limit what is feasible. For example, present interest rates for 10-year mortgages are very favorable while those on 15- to 30-year loans are disproportionately high, making them unaffordable for many buildings. So, getting back to the condominium trying to decide between assessment and loan, I will say that neither choice is right or wrong. However, I could make a fairly strong argument that a loan is the better solution for all involved. Assessments are unpopular and, if repeated, can have a negative effect on unit values. They also can be troublesome to collect in a timely manner, which can delay the start or progress of needed work. Loans can be closed relatively quickly, have more useful tax advantages, and provide a more equitable distribution of the financial burden than an assessment. That’s because current unit-owners WWW.HABITATMAG.COM pay the entire assessment for an improvement that will last for 5, 10, 20, or more years. In contrast, a loan spreads the payment of interest and principal over that longer period and the changing unit-owner population. For the cooperative thinking about paying off its underlying mortgage with its reserve fund plus an assessment, I say, “Fuggedaboutit!” Draining a reserve fund is never a good idea, but this purpose is especially imprudent. You might ask your treasurer to explain his plan for funding the next building system that needs repair or replacement. If you exhaust your reserve fund and pay off your existing loan, you just might find yourself struggling to collect an assessment in a hurry or secure a new loan from a lender who has little incentive to help you. Keeping your underlying mortgage at a reasonable level is a wise objective and maintaining an adequate reserve fund at all times is the safe thing to do. ■ O ur P roperties Tell OUR STORY IF BUILDINGS COULD SPEAK, YOU’D HEAR A CHORUS OF PRAISE FOR KALED MANAGEMENT. Starting as a family owned-and-operated business in the late 1920s, we’ve been providing a comprehensive range of real estate management services for four generations, to an ever-growing list of satisfied clients. The properties we manage, including our own, really do tell the story. Listen, and you’ll hear them speak of our fierce dedication to our clients… our intense commitment to the highest standards… and our unique approach to management. As building owners ourselves, we understand the challenges you face… We know how to to make your property run as smoothly, efficiently and economically as possible. Please contact Peter Lehr for a complimentary property assessment, to evaluate the key areas that can impact the profitability of your building. WWWKALEDCOMssINFO KALEDCOM Corporate "RUSH(OLLOW2OAD 7ESTBURY.9 NYC 4HIRD!VENUE .EW9ORK.9 MARCH 2013 HABITAT 43 Case Notes By Richard Siegler and Dale J. Degenshein Sponsor and Architect Liability M ay the individual principal of a sponsor that converted a building to condominium ownership (who was also the architect) be held personally liable for construction defects? That was one of the issues addressed in The Board of Managers of the Lore Condominium v. Steven Gaetano and Lore Gaetano. The plaintiff is the condominium, located at 261 West 112th Street in New York City. Steven Gaetano was a principal of Gateway IV, the sponsor of the condominium conversion. His wife, Lore, was the president and sole shareholder of Manhattan Property Managers Realty, the managing agent for the condominium. Mr. Gaetano was also the architect. In the offering plan, Mr. Gaetano made affirmative representations concerning the construction quality of the building. Specifically, he represented that the construction quality would be comparable to prevailing local standards, in accordance with law and in accordance with the plans that had been filed concerning the condominium. In the architect certification, Mr. Gaetano represented that the architect’s report, which he had prepared, adequately described the construction, would be relied on, did not omit material facts, did not contain any untrue statement of fact, did not contain statements that were fraudulent or deceptive, did not contain promises beyond reasonable expectations, and did not contain any false statement where he knew, or reasonably should have known, the truth. In addition, Mr. Gaetano executed a certification in his capacity as the sponsor’s principal. That stated that the terms of the transaction were complete and accurate, gave potential purchasers an adequate basis to 44 HABITAT MARCH 2013 form their judgment, did not omit any material facts, did not contain untrue statements of material fact, did not contain fraudulent or deceptive purchases or sales, did not contain any promises or representations beyond reasonable expectations, and did not contain any representation that was false when he knew, or should have reasonably known, the truth. Condo Complaint: Illegal Construction The condominium asserted that the building was not built in accordance with law and that there were defects, including water leaks from the roof. The board asked Mr. Gaetano to cure the defects, but he did not do so. In addition to construction defect matters, the board sought to recover common charges owed by Gateway, as owner of the unsold units. The board brought claims for negligence, fraud, breach of contract, and unjust enrichment against Mr. Gaetano in his capacity as an architect, and for breach of contract, fraud, and unjust enrichment in his capacity as a principal and alter ego of Gateway. As to Ms. Gaetano, the board sought claims against her for breach of contract, breach of fiduciary duty, and unjust enrichment as the alter ego of the management company. In June 2010, Ms. Gaetano, on behalf of the management company, entered into a management agreement with Mr. Gaetano, who controlled the condominium’s board. As part of its duties, the management company was to collect common charges. After control of the board was turned over to the residents of the building in April 2011, the resident board members notified Ms. Gaetano that she could not issue letters that common charges to be paid by Gateway had been paid because, in fact, the money was not there. The board directed Ms. Gaetano to collect the common charges from Gateway, but she refused and resigned. In doing so, she refused to turn over receipts for financial transactions entered into by the management company on behalf of the condominium. The board alleged that Mr. Gaetano, in his capacity as an architect, owed a duty to the condominium to perform design and construction work in a good, suitable manner free of defects, in accordance with industry standards and practices and in compliance with the law. The board asserted that he breached this duty in a negligent fashion, resulting in unsafe construction, defects, and noncompliance with the law. Breach of Contract? The court discussed long-standing principles that a breach of contract would not be considered a tort (such as negligence) unless there was a legal duty independent from contractual obligations. The court believed that the claims of negligence were merely a restatement of the WWW.HABITATMAG.COM claims for breach of contract. The court stated that the negligence claims arose from statements made in the offering plan and thus were duplicative of the claim against Mr. Gaetano, as architect, for breach of the plan. As to the architect certification, it stated that the description of the building would be what existed upon completion of the building “provided that construction [was] in accordance with the plans and specifications” Mr. Gaetano examined. The court found that Mr. Gaetano could not be liable for negligent construction where he certified merely the plans and specifications relied on in his report. The board also alleged that Mr. Gaetano, as architect, made express representations that the condominium would be of a quality construction in accordance with prevailing local standards and applicable law. The complaint asserted that the board knew or should have known that the representations were false, as the condominium building was not in compliance with the law and there were defects. The court dismissed this claim, as it was pre-empted by the Martin Act, General Business Law Article 23-A, under which only the attorney general has the right to sue for such claims. Using knowledge and expertise to provide condominiums, cooperatives, developers and managers with answers for over 25 years! Right to Sue Sponsor Debated The court reviewed the law concerning the right to sue a sponsor. In another case, New York’s highest court had held that purchasers could not bring claims for fraud when the fraud was predicated solely on alleged material omissions from the offering plan (i.e., Martin Act requirements). Two years later, the same court clarified its position, stating that a purchaser may bring an action for fraud if it is not entirely dependent on the Martin Act. It stated, “Mere overlap between the common law and the Martin Act is not enough to extinguish commonlaw remedies.” However, the Lore court noted, a fraud claim could be precluded by the Martin Act if it is primarily based upon the certification that the attorney general requires be WWW.HABITATMAG.COM MARCH 2013 HABITAT 45 included in the offering plan. Here, the board’s fraud claim was based on Mr. Gaetano’s certification, and the claim was dismissed. The board also sued Mr. Gaetano, as architect, for breach of the offering plan because he failed to obtain a permanent certificate of occupancy, and because he failed to construct the building in accordance with the offering plan and all laws. The court dismissed the claim, as there was no contractual relationship between Mr. Gaetano, as architect retained by the sponsor, Gateway, and the board of managers. The court asserted that the board’s support for this claim was really based on Mr. Gaetano’s liability as a principal of Gateway, and not in his role as architect. The court then turned to the board’s claim against Mr. Gaetano in his capacity as a principal of Gateway, the sponsor. The court found that the claim was duplicative of the contract claim and, therefore, was dismissed. Failure to File and Pay The board also brought two claims against Mr. Gaetano for breach of contract, alleging that he was a principal and alter ego of Gateway. One claim was that he failed to obtain a permanent certificate of occupancy and failed to construct the condominium in accordance with the plan and law. The board also alleged that Mr. Gaetano failed to pay common charges and other money due by Gateway. Mr. Gaetano asserted that the board failed to show facts sufficient to allow the court to “pierce the corporate veil” and hold him personally responsible for the actions of Gateway. The court stated that it did not need to address whether the board had pleaded sufficient facts to allow the court to pierce the corporate veil, because a plaintiff could seek damages against individual principals of a sponsor for breach of contract based upon the certification made by the individual in the offering plan. Although Mr. Gaetano did not dispute that the certification created personal liability for alleged misrepresentations, he asserted 46 HABITAT MARCH 2013 that the claims had to be dismissed because there were “as is” disclaimers in the plan and because the board failed to give him notice of defects under the plan. The court found that the board stated a claim for breach of contract against Mr. Gaetano as a result of his failure to obtain a permanent certificate of occupancy and his failure to pay common charges and other money due on the unsold units owned by Gateway. As to the claim of notice, the court observed that there were issues of fact that precluded dismissal of the claim. As to Mr. Gaetano’s claim that he is protected from liability because the offering plan stated that purchasers accepted their unit in “as is” condition, the court determined that whether the units were delivered as described in the offering plan was a factual issue that could only be decided in court. Unjust Enrichment Claims The board also set forth causes of action for unjust enrichment against Mr. Gaetano in his capacity as an architect. The court found that Mr. Gaetano, in his role as architect, was not responsible for overseeing construction and therefore could not be liable for a claim that he deprived the board and unitowners of the benefit of a properly constructed condominium. As to an unjust enrichment claim against Mr. Gaetano in his capacity as a principal of sponsor, the court found that such a claim was not viable because there was a valid contract claim. Concerning the claims against Ms. Gaetano: in order to hold her personally responsible for the acts of the management company, the board had to show that she exercised complete dominion and control over the company and abused the privilege of doing business in the corporation form. In this instance, the board had not sufficiently alleged claims that Ms. Gaetano had such control over the company and used it to perpetuate a wrong. Although the board asserted that Ms. Gaetano employed the management company to commit breach of contract, fraud, and other dishonest acts – including failing to collect common charges owed by Mr. Gaetano – there were no allegations that she used the company for her personal use, that funds were being commingled, or that corporate formalities were dispensed with. The most the board alleged was that Ms. Gaetano acted in bad faith while representing the management company, and that was not enough to pierce the corporate veil. The Takeaway This case is significant because it addresses many of the issues typically raised in a case where a plaintiff claims construction defects, and does so in a circumstance where the Gaetano family played many roles in the conversion, something that is, in our experience, not the norm. The court discussed the impact and import of Mr. Gaetano signing certifications that are required by the Office of the Attorney General – both in his capacity as sponsor and in his capacity as architect. Consistent with other cases we have seen, the court found that the architect’s certification did not expose Mr. Gaetano to liability for fraud in his capacity as an architect and determined that only the attorney general had the right to sue him for fraud, in accordance with the Martin Act. However, when Mr. Gaetano signed a certification in his capacity as a principal of sponsor, it did expose him to potential liability for breach of contract, consistent with other case law. Here, the court not only held that there was potential personal liability relating to alleged construction defects, but also to the sponsor’s failure to pay common charges. These claims were not precluded by the Martin Act. As to the fraud claims, they were duplicative of the breach of contract claims and were dismissed for that reason. ■ ATTORNEYS For Plaintiffs Law Offices of Ilene H. Guralnick For Defendants Bartels & Feureisen WWW.HABITATMAG.COM Board Talk: Online A Conversation about the ADA www.habitatmag.com/board-talk board member Does anyone have any experience with what the Americans with Disabilities Act (ADA) requires of a coop in terms of the following? The co-op has a rule against bicycles being brought into the lobby. Instead, bicycles are to be taken into the garage and chained to a metal bicycle rack. Bicycle owners must then walk roughly 125 feet to the elevator to reach the lobby. An individual with a severe physical disability has rented a unit on the lobby level from a shareholder. This individual uses a bicycle for her transportation. Walking is visibly difficult for this individual. The individual with the disability has visible difficulty making the walk through the basement and has been bringing her bicycle into the lobby (the same level as her apartment). Recently, while bringing her bicycle into the lobby, the individual was observed by the managing agent who informed her that it was not permitted. The individual asked to be considered an exception to the rule due to her disability. The managing agent ordered the bicycle taken out of the lobby. We do not want to run afoul of the ADA. Any thoughts on what should be done? Bob Common sense should prevail at all times. It is not always a black and white case. (If I were the renter, I would send a letter to the board/agent explaining my circumstances.) Peg Meerkatz, Disability Advocate The law requires that condos, co-ops, apartments, etc. make “reasonable accommodations” for the disabled. If someone with a disability, say, requests a closer parking space, this would be a reasonable accommodation. I believe that this individual’s request is reasonable given the nature of her disability and the law and therefore should be granted. JB The Americans with Disabilities Act does not apply to private residences, including co-ops and condos. The applicable law is the Fair Housing Act. The disabled individual needs to write a letter to the board requesting a specific reasonable accommodation – being able to bring his/her bike through the lobby directly to his/her apartment – and the reason for the accommodation – that the long walk from the basement can only be done with extraordinary difficulty because of a physical disability. The New York City Commission on Human Rights can advise. dianne stromfeld Contrary to your post, ADA does cover coops because they are not considered private residences. This is the reason the tax situation is so unfair. Co-ops are taxed as commercial property. Many of us have been trying to get a new zoning category, but nothing has happened yet. You state that it is actually in the Fair Housing Act. I would greatly appreciate you noting which part of the act covers this to the exclusion of ADA. Thanks. Attorney Geoffrey Mazel, a partner at Hankin & Mazel, offers these comments regarding the disagreement over whether the ADA covers co-ops: Based on the information provided, it appears that both the Fair Housing Act and the Americans with Disabilities Act would apply, as well as New York City and New York State Human Rights Laws. In this example, the disabled resident is asking for an accommodation because of her disability. The coop is required by all applicable laws to provide a “reasonable accommodation” when a resident shows a medical necessity for it. It is my opinion that the request in this situation is reasonable and the co-op is obligated to accommodate the disabled resident. ■ “Board Talk” is an online discussion forum where board members can post questions to which other board members can respond. Topics range from mouse-proofing to legal retainers – really, anything, and all things, that boards encounter on a daily basis. Some of the responses have been edited for clarity. Opinions expressed in Board Talk do not reflect the opinions of Habitat. Want to participate? Go to: www.habitatmag.com/board-talk WWW.HABITATMAG.COM MARCH 2013 HABITAT 47 Marketplace The premier directory of suppliers and professional services to New York’s co-op/condo board directors and building managers. Marketplace RATE INFORMATION LINE LISTINGS offer our most economical advertising. One rate for one full year 11 issues of Habitat: 1 line – $370 4 lines – $660 2 lines – $469 5 lines – $724 3 lines – $556 6 lines – $767 Spotlight Display 1-3 issues – $417 per issue 4-10 issues – $345 per issue 11 issues – $265 per issue Get happily involved. Contact: J. Wu, Advertising Coordinator 212-505-2030 x3006 F: 212-254-6795 E: jwu@habitatmag.com AIR DUCT & CHUTE CLEANING 1-800-CHUTE-ME.............................800-248-8363 Get your chute together. Chutemaster Indoor Environmental 800-234-4656 ARCHITECTS/LOBBY DESIGN Baron Design Inc, NYS Licensed…... 212-242-6567 Lobby and Hallway Specialists for 20 Years barondesigninc@gmail www.jonathanbaron.com Ivan Brice Architecture/Engineering LL 11-98 & Landmarks Filings, Condition Reports, Budgeting, Plans, Specs, Construction Administration, Interior Renovation, Exterior Restoration 212-274-0056 Robert Cane Architect, PLLC….......212-769-9605 Designers of Distinctive New York Lobbies. Visit our website at: www.cane-architects.com ACCOUNTANTS & AUDITORS Bollam, Sheedy, Torani, & Co. LLP..212-661-8640 Offices in NYC, Long Island, and Albany jroude@bstco.com Douglas Condon, C.P.A, LLC..........718-788-3913 Co-management & other services available. Jay M. Menachem, C.P.A...............516-877-9277 Marin & Montanye LLP………………..516-625-3700 ATTORNEYS Abrams Garfinkel Margolis Bergson, LLP Contact: Neil B. Garfinkel or Barry G. Margolis 212-201-1170 Borah Goldstein Altschuler Nahins & Goidel, P.C. .....................212-431-1300 Braverman Greenspun................212-682-2900 Gallet Dreyer & Berkey, LLP..............212-935-3131 MayerMeinberg LLP..........Syosset: 516-921-8900 NYC: 212-631-9500 Ganfer & Shore......................212-922-9250 x277 Contact Matthew Leeds: mleeds@ganfershore.com Newman, Newman & Kaufman, LLP .......................................................... 516-364-0700 Visit us on the web: www.nnkllp.com Hankin & Mazel, PLLC......................212-349-1668 Contact Geoffrey Mazel, Esq. ACOUSTICS/NOISE/VIBRATION AKRF Inc....................................... 646-388-9829 Contact Benjamin Sachwald or visit www.akrf.com Himmelfarb & Sher, LLP.....................914-682-0040 Hoffman Wachtell Koster Maier Rao & Goldenberg, LLP Contact Ira S. Goldenberg, Esq........914-997-0999 Marcus Rosenberg & Diamond, LLP FINANCE 212-755-7500 Schneider Mitola LLP......................516-393-5555 also 212-485-9400 Stark & Stark……………609-896-9060 Email: contactus@stark-stark.com Visit us at: www.Stark-Stark.com Tane Waterman & Wurtzel, P.C.......212-766-4000 Wagner Davis P.C...........................212-481-9600 Wolf Haldenstein Adler Freeman & Herz, LLP......................212-545-4600 Contact: Jeffrey Schwartz, Jeffrey Reich or Steven Sladkus CK Engineer, P.C. Christopher Kelly, P.E. Principal.....212-986-3619 Building Condition Surveys and Reports. All Disciplines, Cost Estimating, Design-Specifications & Plans. Construction Administration. LL 10-80/LL 11/98. Falcon Engineering, Architecture & Energy Consultants Building Envelope Consulting/Inspections/Specs, Parking Garage Investigation/Design, Capital Reserve Analysis, LL 11/98 Inspections/Reports, LL 84 & 87 Benchmarking and MEP Design/Evaluation 646-292-3515 info@falconengineering.com Ivan Brice Architecture/Engineering LL 11-98 & Landmarks Filings, Condition Reports, Budgeting, Plans, Specs, Construction Administration, Interior Renovation, Exterior Restoration 212274-0056 RAND Engineering & Architecture...212-675-8844 EXT. RESTORATION * LL 11/98 INSPECTIONS/REPAIRS Bldg. Surveys, Design & Specs, Construct. Admin., Structural, Roof Replacement, Windows & Doors, HVAC/Elec/Plumbing, Architectural Design, Green Roofs, Energy Audits, Expediting...randpc.com ENERGY/FUEL Castle Oil Corporation..................................914-381-6600 High-quality fuel oil and burner service, chemical water treatment, boiler cleaning, heating equipment installation, and computerized heating control and monitoring systems. Serving New York’s most successful property owners and managers for over 75 years. Dual Fuel Corporation.....................347-6NYCGAS Tired of high oil prices? Considering a switch to clean, economical natural gas? Call DFC today to see how our NO-cost conversion can provide you with substantial savings. METRO ENERGY...............................718-383-1400 We’re leading the way in clean energy. Besides quality heating oil and natural gas, we’re proud to offer competitively-priced biofuel alternatives. We service many NYC Cooperatives and Condominiums of all sizes with our dedicated fuel supply. Talk to us about your options. ENVIRONMENTAL REMEDIATION SERVICES 1-800-CHUTE-ME.............................800-248-8363 Get your chute together. FINANCE Meridian Capital Group, LLC Underlying Cooperative Financing Robert P. Corso, Jr. 212-612-0117 or rcorso@meridiancapital.com www.meridiancapital.com BICYCLE PARKING & STORAGE INSURANCE CLOTHES DRYER/VENT CLEANING INTERCOMS & MAILBOXES WireCrafters....................................718-359-1619 1-800-CHUTE-ME............................800-248-8363 Get your dryer drying. Chutemaster Indoor Environmental 800-234-4656 COMPACTOR SALES & REPAIRS Chutemaster Indoor Environmental 800-234-4656 48 HABITAT MARCH 2013 CONSULTING ENGINEERS York International Agency LLC......914-457-1285 Contact Barbara Strauss......bstrauss@yorkintl.com Academy Mailbox Company Inc %ST)NTERCOMSs-AILBOXESs##46s !CCESS#ONTROLSs%NGRAVINGS www.academymailbox.com 718 or 212-539-1000 INTERIOR DESIGN Art & Interiors.................................516-626-6555 Specializing in Full Scope Lobby and Hallway Design. Versatile Style that can meet any request. WWW.HABITATMAG.COM Lobby & Hallway Design Associates 212-989-9966 A boutique Interior Design firm, focusing on complete Hallway and Lobby service from design to construction management. Our associates have a combined 20 years of experience servicing NYC’s leading Co-ops and Condos and we specialize in creating maximum value for shareholders. Call us today for your budget or tailored proposal, including a digital mock-up. www.LandHdesign.com LAUNDRY SERVICES Automatic Industries.....Toll Free.1800-THEWASH Too often we hear “I hate my laundry company.” You can learn to “love” your laundry company. Providing coin & debit card operated laundry rooms to the Co-op & Condominium community. Family owned & operated. www.automaticindustries.com PROPERTY MANAGEMENT Alexander Wolf & Company NYC Toll Free ................................866-316-6672 or LI (516) 349-0540. Specialists in Co-op/Condo/ HOA & Senior Housing Management. 24 hour emergency availability. Contact: John D. Wolf, President ALL AREA REALTY SERVICES INC. SERVING COOPS & CONDOS IN NEW YORK AND LONG ISLAND www.aarsny.com..........................1-866-333-6182 Barton Management..........................212-682-9693 Specialists in Co-op/Condo/Residential Management. Contact Georgia Barton: gbarton@bartonmanagement.com www.bartonmanagement.com Cooper Square Realty…………..…..212-634-8904 Premier NYC residential property management company. Portfolio includes 60,000 residences in 400+ condos, co-ops and rental properties. Learn how our professional approach will maximize your investment and provide an exceptional quality of life for residents................www.coopersquare.com H.S.C. Management Corp......(main) 914-2371600 35 Years Professionally managing Co-ops, Condos, and investment properties with Honesty and Integrity. Contact Josh Koppel, CPM, direct 718-414-2073 www.hscmanagement.com Kaled Management Corp. ............516-876-4800 Co-op/Condo/Rental/HOA Property Management Contact: Peter Lehr Newgent Management, LLC ........... 347-707-1010 Expert handling of your real estate headaches! Attention to all co-op/condo issues maintenance of detailed financial records, owners’ charges and payments (including online), suggesting “to-do” ideas, tracking and reporting maintenance and repairs, etc. Quantum Management Inc............914-592-1100 Specializing in all areas of real estate property management. Call Tom Bundarin RLH Management.......................... 516-944-3595 35 years experience in Nassau County Managing Co-ops/Condos/Rentals/HOA Siren Management Corp................212-483-0700 “Managing to be the future of your real estate” Specializing in co-op, condo & rental management Contact: Jeff Heidings.....JHeidings@sirenmgt.com www.sirenmgt.com Vintage Real Estate Services Ltd....212-736-3680 Co-ops/Condos/Mitchell-Lamas Contact: Avi.......................avi@vintageresl.com Veritas Property Management........212-799-2365 Co-op & Condo Excellence – Call Carl Borenstein or James Maistre – www.veritasmanagement.com REPLACEMENT WINDOWS Ross Window Corporation...............212-221-1800 also 914-668-2050. STORAGE SYSTEMS Bargold Storage Systems................718-247-7000 Fully Enclosed Steel Storage Units. Custom Built and Installed. Excellent income producer. FREE INSTALLATION. WireCrafters...................................800-626-1816 Woven Wire and Solid Enclosed Storage Lockers delivered and installed. Ask about our FREE TRIAL OFFER. WATER COST MANAGEMENT New York Water Management.......718-686-0400 Real Estate Management Consultants Water & Real Estate tax reductions Sub-Meter Installations and meter reading Vantage Group Inc.......................888-860-2990 Complete Cost Reduction Programs, NYC Bill Correction, TURN WATER METERING TO YOUR ADVANTAGE! AUTOMATIC METER READING SPECIALIST! WINDOW FILM Chutemaster Indoor Environmental. 800-234-4656 WINDOW PARTS AND SERVICE Ross Window Corporation..............212-221-1800 also 914-668-2050 LOG ON tinyurl.com/habitatexperts Ask the Experts Ask the Experts Boards meet. They research. They get bids. They make decisions. Sometimes, though, it would be nice to have an expert on hand. To answer your questions, to bring out the important points, and to just make things a bit more clear. That’s what “Ask the Experts” does. Key players from leading companies provide succinct video answers to important questions facing your co-op/condo board. EXPERT ROSTER Bargold Storage Systems, LLC Joshua Goldman, CHIEF OPERATING OFFICER Brian Fink, VP SALES & MARKETING Legal Finance LAUNDRY SYSTEMS Automatic Industries STORAGE Bargold Storage Systems FINANCE First Funding of New York LEGAL Braverman Greenspun HIGH PERFORMANCE BOILER SYSTEMS Unilux HALLWAY & LOBBY DESIGN Lauren & Chase Design Group High Performance Boiler Systems LOG ON TODAY. You’ll be glad you did. Laundry Systems Storage WWW.HABITATMAG.COM Hallway & Lobby Design MARCH 2013 HABITAT 49 Stats “Stats” is a listing of important facts, figures, and statistics of concern to the co-op/condo world. It is subdivided into “Building Loans,” which represents a sampling of cooperative underlying mortgage refinancing deals; and “Management Transitions,” which includes a sampling of buildings that hired new management firms (takeover dates appear in parentheses). All data, covering the past three months, has been voluntarily submitted, and the omission of any professional from this section is no reflection on his or her business. To have your item published in an upcoming issue, call (212) 5052030 ext.3006, fax (212) 254-6795, or e-mail: jwu@habitatmag.com. KEY: BR bedroom B bathroom DR dining room EIK eat-in kitchen LR living room SF square feet OTM on the market NA not available at press time MTNC monthly maintenance CC common charge RE TAXES real estate taxes Management Transitions Manhattan Chelsea 85 Eighth Avenue 125-unit co-op. Transition to: Pride Property Management (1/1/13) Upper East Side The Gotham Condominium 170 East 87th Street 241-unit condo. Transition to: Midboro Management (8/1/12) Upper West Side West Park Housing Corp. 170 West 76th Street 20-unit co-op. Transition to: Veritas Property Management (1/1/13) Financial District William Beaver House 15 William Street 322-unit condo. Transition to: Cooper Square Realty (1/1/13) 50 HABITAT MARCH 2013 Lenox Hill St. Tropez Condominium 340 East 64th Street 301-unit condo. Transition to: Cooper Square Realty (10/1/12) Long Island Hempstead Carriage Townhouse HOA 57-unit HOA. Transition to: All Area Realty Services (12/1/12) Long Beach Winward Condominium 251 West Broadway 29-unit condo. Transition to: Alexander Wolf & Company (1/1/13) Melville Stratford Park by Timber Ridge Homeowners Association 100 Victoria Lane 36-unit HOA. Transition to: Alexander Wolf & Company (11/1/12) Building Loans 47 East 67th Realty Corp. Lenox Hill, Manhattan 6-unit co-op, 0% unsold shares LOAN: $425K TERM: 15 years RATE: 5.55% CLOSING: 12/4/12 BANK: NCB LOAN OFFICER: Sheldon Gartenstein BUILDING REP: Irvine Realty Group 242-unit co-op, 15% unsold shares LOAN: $1 mil TERM: 26 months RATE: 4.25% CLOSING: 12/6/12 BANK: NCB LOAN OFFICER: Edward Howe BUILDING REP: Cooper Square Realty Claremont LaSalle, Inc. Morningside Heights, Manhattan 24-unit co-op, 0% unsold shares LOAN: $1 mil TERM: 10 years RATE: 3.6% CLOSING: 12/1/12 LINE OF CREDIT: $100K, 10 years BANK: New York Community Bank LOAN OFFICERS: Avi Geller and Nicoletta Pagnotta, Meridian Capital BUILDING REP: Manhattan Modern Management 1095 Park Avenue Corp. Carnegie Hill, Manhattan 67-unit co-op, 0% unsold shares LOAN: $1.5 mil TERM: 76 months RATE: 4.75% CLOSING: 12/5/12 BANK: NCB LOAN OFFICER: Edward Howe BUILDING REP: Gumley-Haft Utopia Tenants Corp. 37-15 Utopia Parkway Auburndale, Queens 75-unit co-op, 7% unsold shares LOAN: $1.8 mil TERM: 10 years RATE: 3.56% CLOSING: 12/4/12 LINE OF CREDIT: $300K BANK: NCB LOAN OFFICER: Sheldon Gartenstein BUILDING REP: Rachlin Management Company 131 Perry Street Apartment Corporation West Village, Manhattan 14-unit co-op, 0% unsold shares LOAN: $800K TERM: 10 years RATE: 4.1% CLOSING: 12/3/12 BANK: NCB LOAN OFFICER: Sheldon Gartenstein BUILDING REP: Self-Managed Saunders Owners Corp. Forest Hills, Queens 56-unit co-op, 21% unsold shares LOAN: $2.3 mil TERM: 10 years RATE: 3.33% CLOSING: 12/1/12 BANK: Sovereign Bank LOAN OFFICER: Avi Geller and Steve Geller, Meridian Capital BUILDING REP: Metro Management & Development Lexington Avenue Co-op Manhattan 18-unit co-op, 0% unsold shares LOAN: $890K TERM: 10 years RATE: 3.41% CLOSING: 12/1/12 LINE OF CREDIT: $500K, 10 years BANK: People’s United Bank LOAN OFFICERS: Robert Corso and Nicoletta Pagnotta, Meridian Capital BUILDING REP: Halstead/Brown Harris Stevens 755 West End Housing Corp. Upper West Side, Manhattan 47-unit co-op, 4% unsold shares LOAN: $4.5 mil TERM: 10 years RATE: 3.21% CLOSING: 12/3/12 LINE OF CREDIT: $500K BANK: NCB LOAN OFFICER: Sheldon Gartenstein BUILDING REP: Maxwell-Kates 2 Horatio Owners Corp. West Village, Manhattan The Terrace View Owners 79-10 34th Avenue Jackson Heights, Queens 146-unit co-op, 5% unsold shares WWW.HABITATMAG.COM ADVERTISER INDEX LOAN: $5.5 mil TERM: 10 years 3.28% CLOSING: 12/6/12 LINE OF CREDIT: $1 mil BANK: NCB LOAN OFFICER: Sheldon Gartenstein BUILDING REP: Metro Management & Development RATE: 75 West 238th Street Owners Corp. Riverdale, The Bronx 71-unit co-op, 10% unsold shares LOAN: $700K TERM: 21 months RATE: 4.5% CLOSING: 12/5/12 BANK: NCB LOAN OFFICER: Edward Howe BUILDING REP: Robert E. Hill Mark Terrace Owner Corp. 3410 De Reimer Avenue Eastchester, The Bronx 209-unit co-op, 29% unsold shares LOAN: $8 mil TERM: 10 years RATE: 3.5% CLOSING: 12/1/12 LINE OF CREDIT: $2 mil, 10 years BANK: New York Community Bank LOAN OFFICERS: Nicoletta Pagnotta and Avi Geller, Meridical Capital BUILDING REP: Westchester Property Management PLANNER MARCH 1 Taxes. Last day to apply for reduction of 2013-14 assessment for New York City real property assessment for Class 2 and Class 4 properties. MARCH 15 J-51. J-51 tax exemption and abatement program. Last day to file applications with Department of Housing Preservation and Development’s J-51 office for the first filing period in 2013. Taxes. Last day to apply for reduction of 2013-14 assessment on New York City real property assessment for Class 1 property. WWW.HABITATMAG.COM ADVERTISER PAGE Academy Mail Box ........................................................19 Access Northern Security ...............................................35 American Pipe & Tank ...................................................24 Argo Real Estate .............................................................36 Bargold Storage Systems ...............................................17 Big Apple Fire Sprinkler ................................................33 Blue Woods Management ..............................................35 Buchbinder & Warren ....................................................15 BuildingsNY ..........................................................Cover 3 Calray Gas Heat Corp. .....................................................9 Cesarano & Khan, CPAs ................................................25 Chutemaster ....................................................................45 Cooper Square Realty .....................................................17 Douglas Elliman Property Management.........................15 Fairfield Property Services .............................................18 Gerard J. Picaso Inc. ......................................................23 Habitat Ask the Experts ................................................49 Habitat Board Subscription Update ...............................53 Habitat Podcasts ...............................................................2 Hankin & Mazel .............................................................36 Hercules Corporation .....................................................11 Impact Real Estate Management ....................................32 JMPB Enterprises: Lobby & Hallway Renovation ........14 Kaled Management ........................................................43 Lauren & Chase Design Group ......................................19 Lawrence Properties .........................................................7 Lovett Group...................................................................24 Mark Greenberg Real Estate...........................................41 Matthew Adam Properties ...............................................1 Metro Management Development .................................13 Midboro Management ....................................................37 NCB .......................................................................Cover 2 New York Water Management .......................................13 Norris McLaughlin & Marcus ........................................18 Pride Property Management ...........................................40 Rand Engineering & Architecture ..................................32 Robert Cane Architect ....................................................23 Rudd Realty ..............................................................12, 30 Schroder & Strom ............................................................7 Time Warner Cable ............................................5, Cover 4 Tudor Realty Services.....................................................33 Vantage Group ................................................................34 Veritas Property Management ........................................41 Wascomat Laundrylux ....................................................25 Wilkin & Guttenplan ......................................................45 Wirecrafters ....................................................................40 Wolf Haldenstein Adler Freeman & Herz ......................34 MARCH 2013 HABITAT 51 From the Editor By Tom Soter Cost-Conscious C an boards and managers be too costconscious? This inquiry came to mind when Habitat received an e-mail from board member Regina Warren, who was questioning a financial arrangement her building had with an attorney. Was it an expense the board needed to incur? Specifically, were the fees paid to tax certiorari lawyers who annually challenge a building’s tax assessment a necessary expense? And were they fair? “Our [tax cert] lawyer charges 15 percent of the tax savings the reduced assessment provided,” she explained. “The only problem is that when the city increases a building’s assessment by a huge amount, it is limited by how much it can increase it per year – so the city phases in the increase over the years. However, when the lawyer gets the assessment increase reduced, the lawyers seem to charge the client for the five-year reduction at once. Then, the next year the city starts over and raises the assessment again. It seems this is a crazy process that enables the lawyers to reap the most benefit. “For example, if a building’s assessment was raised $500,000, that’s about an extra $65,500 in taxes. However, the city only phases that $65,500 extra in over five years; that is about $13,000 per year. Now, if the lawyer gets the $500,000 taken away, the lawyer charges the total savings, which comes close to $10,000 (15 percent of the $65,500). The net benefit to the building is small. Then the next year the city raises it $500,000 again, and it all starts over. That’s what happens to us.” Cert attorney Eric Weiss, a partner at Tuchman, Korngold, Weiss, Lippman & Gelles, has heard all that before. “New York City operates under a transitional tax system,” he noted. “All real property is reassessed annually. There are two assessed valuations. The actual assessed valuation made public on January 15 of each year is the assessor’s determination of the proper value. The transitional (taxable) assessed valuation is derived from the actual assessed valuation. Under this system, any increase in the actual assessment is phased in over a five-year period in equal annual installments. The phase-in each year is called the transitional or taxable assessed valuation. “The benefit from a settlement usually consists of a cash refund as well as a future savings in taxes,” he added. “The refund portion may be much smaller than the future savings. The size of the refund depends upon the history of 52 HABITAT MARCH 2013 the assessments on the particular parcel. The refund arises from overpayment of the taxes for the first year of the track where the taxes were paid on the original transitional assessment. After the settlement, the remaining payments in the track are made on the reduced transitionals, giving rise to the savings.” Weiss argued that the fee is fair in that the tax challenge saves money in the long run, and that the board members who complain tend to forget about how high their taxes would be without the successful challenge. It’s costly, he concluded, but boards should look at it in perspective and try not to pinch pennies unreasonably. Still, Warren is correct to raise questions about costs, because board members who do not question the bills are doing their property a disservice. This is a point that came up when I talked to longtime management executive Ellen Kornfeld, vice president at The Lovett Group. “You have to question every bill you receive,” she said. “Some managers and board members are lazy; they get the invoices from contractors and just sign off on them without checking. You have to make them fill out P.O.s [purchase orders], so it is clear what the service is, when it was done, and who okayed it. Small vendors may do it cheaply and do great repairs, but they don’t do great bookkeeping. You should check everything.” She recalled one building where a representative of a fire-extinguisher company showed up, telling the board that the law required them to get new fire extinguishers at $32 each. The going price, however, was researched by Kornfeld. “It was $10 for each extinguisher,” she noted wryly. “I told the board, ‘If you don’t know the price of things, don’t sign off on bills.’ You have to be careful.” ■ WWW.HABITATMAG.COM SUB BOAR SCR D IBE R S UPDATE NOW! and take advantage of ALL THE BENEFITS your board paid for! Individual copies of Habitat mailed to each board director of your co-op/ condo. Unrestricted access to habitatmag.com’s article archives for all board directors. Free access to Habitat’s iPad edition. Need-to-know weekly email updates delivered to your inbox. Customer Code (on your mailing label) My association’s corporate name is: Current members of my co-op/condo board authorized to enjoy Habitat benefits: TITLE NAME APT.# EMAIL President Vice-President Treasurer Secretary Board Member Board Member Board Member Fax Update to: 212-254-6795 Questions call: 212-505-2030 WWW.HABITATMAG.COM MARCH 2013 HABITAT 53 Projects Around Town Spotlight on 55 White Street Ed Fields, who has lived in Tribeca since Halloween 1982, has seen his neighborhood change – but still regards it as a “a small town” located within the vast city. He notes that change can be good, and points to the condominium he has lived in for the past 20 years as an example. The building, at 55 White Street, was constructed in 1861, and features a striking cast-iron facade, with large picture windows, Corinthian columns, and intricate designs in the brickwork. It was one of many beautiful buildings that resulted in the neighborhood being designated the Tribeca East Landmark District in 1988. But the current five-person board – of which Fields was president for years until he stepped down last October – also knew that the 17-unit 55 White Street had fallen into disrepair. The sponsor who converted the property to condominium loft units in the mid-1990s had done “a lot of really crappy work in the original renovation,” Fields notes, paying little attention to the historical exterior of the building, and discarding some of the original cast-iron elements in favor of riveted aluminum and substandard fiberglass. About 10 years ago, Fields says that a repair job “went very badly as well.” Neglected and mishandled, the property was deteriorating. “There was a piece of cast-iron literally hanging by a thread on the front of the building,” says Fields. Howard L. Zimmerman Architects, which had been introduced to the property to investigate leaks by 55 White Street manager Andrews Building Corp. in 2007, returned in 2009. Explains Fields: “As we thought about addressing the big safety issue, we said, ‘Once we’re up there, we might as well do’” everything that needed to be done. In 2009, Fields says they began taking bids on the project, with 54 HABITAT MARCH 2013 Zimmerman acting as a façade and exterior restoration consultant to review and prepare bid and construction documents for the restoration. The work began in 2010. The majority of the cast-iron elements were removed and restored in shop and reinstalled upon completion. Missing elements were replaced with fiberglass matching the exact detail of the original. Through a computer-matching process, the entire façade was then coated to duplicate the original color of the building. The façade windows were stripped to bare wood, and then repaired and painted to match the original condition. Rotten wood, rusted fasteners, and metal flashings were removed and replaced with stainless steel versions. Cracks, holes, and voids in the wood were filled with wood, while rotting wood was cut out of the heavily damaged sections and new wood spliced into the existing frames. New sill moldings were replaced as well. Zimmerman notes that extreme care was taken with everything, from marble window headers and sills and iron shutters on some of the windows to a replacement of the roof (damaged by penthouse apartments installed there during the 1990s conversion). The board had regular weekly meetings with architect Brett Rieger, from Zimmerman, who had been at every board meeting leading up to construction and who now supervised the job. It was budgeted at $1 million, but because of defects and deterioration discovered as the work progressed, it is now $200,000 over budget. That money has come from a special assessment spread over three years, paid for by the young professionals, some with children, who are increasingly populating the building. When will it all end? Fields, who writes for television (his latest are “Mankind” and “The Men Who Built America,” on the History Channel this fall), reports that the scaffolding has just started coming down, so that means, “we’re almost done.” And 55 White Street will have its groove back. At last. – Tom Soter NEIGHBORHOOD s Tribeca VALUE RECENT SALES 10/19/10: $615,000 7/27/10: $1,925,000 7/21/10: $2,400,000 BUILDING INVESTMENT PROJECT: $1.2 million s Cast iron façade restoration s Window restoration s Roof replacement s Masonry and stone restoration CONTRIBUTORS s Howard L. Zimmerman Architects s Brend Renovation Corp. s Andrews Building Corp. s Board president: Ed Fields Began in summer 2010 and scheduled for completion in spring 2013. WWW.HABITATMAG.COM Recent Sales Spotlight on 304 West 75th St., #16H Upper West Side, Manhattan 1BR/1B co-op. Features a renovated kitchen with stainless steel appliances, hickory cabinets, granite countertops and a breakfast bar. Corner residence has windows with direct river and city views from every room, high ceilings, hardwood floors. Building amenities include 24-hour doorman, elevator, gym, laundry facilities, bike storage, and a private, landscaped garden. 600 SF. Mtnc.: $1,444.50. Tax deductible: 43%. DEAL MAKERS Seller’s agent: Sheryl Berger, Argo Residential; buyer’s agent: Doug Bellitto, Brown Harris Stevens THE SALES SKINNY THE ASK: $625,000 THE GET: $645,000 THE PRICE PER SQ FT: $1,075 THE WAIT: 2 weeks (Closed 11/29/12) THE FINANCING: 80% THE BUILDING 2012/13 taxable value: $5,111,219 Market value: $12,391,000 Annual property taxes: $709,764 MOST RECENT SALES s $1.575M for a 2BR/2B (closed 12/28/12) s $350,000 for a studio (closed 11/15/12) s $601,000 for a 1BR/1B (closed 7/11/12) Spotlight on 97-40 62nd Drive, #9D Rego Park, Queens 2BR/1B co-op. Features a terrace, open views of the city, windowed kitchen. Property includes on-site laundry and storage facilities, livein super, summer pool with a 50 percent resident discount. 875 SF. Mtnc.: $737. DEAL MAKERS Seller’s agent: Gail Coverdale, Argo Residential; buyer’s agent: Charles Kriegel, Argo Residential THE SALES SKINNY THE ASK: $269,000 THE GET: $252,000 THE PRICE PER SQ FT: $288 THE WAIT: 5 weeks (Closed 8/10/12) THE FINANCING: 80% THE BUILDING 2012/13 taxable value: $16,615,421 Market value: $50,008,000 Annual property taxes: $2,283,445 MOST RECENT SALES s $117,000 (closed 1/2/13) s $350,000 (closed 12/21/12) s $158,000 (closed 11/20/12) WWW.HABITATMAG.COM MARCH 2013 HABITAT 55 Endpaper When “No” Means “Maybe” Steven Hochberg I SERVED FOR 25 YEARS as the president of my co-op board (and hope to serve on the board again, perhaps). We are a 20-story, 339-unit cooperative building located in the Riverdale section of the Bronx, with a diverse cross-section of people. In my quarter-decade of service I learned many things, but one of the most important was to be flexible. What do I mean by that? Rules are important. Generally speaking, they must be enforced. But a wise board can and should know when to make exceptions. Over the years as president, I learned when to do that. I’ll give you an example. We have a wonderful health club in our cooperative. We let the shareholders use it for free. But for renters (we have quite a few, which is not atypical for Riverdale) and any outsiders who use the club, we charge an annual fee. This is a fixed fee; it is not prorated, and the renters and outsiders must pay the fee, period. But I don’t believe a period should be used there. You should make exceptions, based on need. In setting most board policies, you of course have to treat all shareholders equally (that’s the law), but in the case of the health club, we were dealing with renters. I had a longtime renter – whom I had known for years – come to me and say, “I’d like to be in the club, but money is tight. Can we pay in two installments?” I said, “OK.” Another renter came to me and said that he was moving out in four months. Could 56 HABITAT MARCH 2013 he join the club for only four months? I agreed. Some people say, “A rule is a rule.” End of story. I say, “You have to look at the situation, at the people, and make exceptions to improve the quality of life of your residents, as long as the choice does not adversely affect the interests of the co-op.” The rule is only the beginning of the story. I’ll give you another example. We have a room that we use for board and shareholder meetings and social gatherings. A woman in our building who had a child with special needs was having trouble helping him with his homework in their apartment because he was easily distracted by toys and other things in his immediate environment. She asked me if she could use the meeting room occasionally to tutor him. There was no specific rule governing this; still, some might have said, “No, that’s not what the room was intended for.” But I thought, “These are good people. Whom does it hurt letting them use it? There is no cost to the co-op, and it creates goodwill among the residents.” So I agreed. For all that, boards must be aware that there is a certain danger in such flexibility: the danger of abuse. You have to be sure that you aren’t playing favorites, and you must always be scrupulously even-handed when dealing with shareholders’ rights (consult your lawyer if you have a question). But in many instances, being flexible can help enhance your building. I know it did at ours. ■ WWW.HABITATMAG.COM TOM SOTER Former president 2500 Johnson Ave. Riverdale, the Bronx Easy money is within reach. Add a new revenue stream to your business when you become a Time Warner Cable Marketing Agent. Earn money when you sign residents up for TV, Internet and Home Phone serivce. You’ll earn money for new residents and for the existing Time Warner Cable customers in your building. You can even double your earnings when you sign up more residents. There’s nothing to lose – just a whole lot of money to be made. To find out more about earning easy money with Time Warner Cable, call 212.598.1761. Compensation paid quarterly. Marketing Agent Program is available in limited Time Warner Cable service areas. Owners of buildings with 50 or more units may contact Time Warner Cable’s New Market Development/MDU Department to discuss eligibility and program requirements. All rights reserved. Time Warner Cable and Time Warner Cable logo are trademarks of Time Warner, Inc. © 2012 All rights reserved. habitat_11-1_mdu_map2_8.125x10.875