TAC Business Plan - The Ability Center
Transcription
TAC Business Plan - The Ability Center
Business Plan INITIAL PARTNERSHIP OFFERING For a Self Sustaining Ability Center Two out of seven families have at least one member with a disability. Nearly 49% of families raising a child with a disability live in poverty. With an aging population and better medical care, the number of people who live with a disability is growing. Over 190,000 individuals with a disability currently live in Southeastern Wisconsin and 29,000 of them are children. According to the Center for Disease Control (CDC), “With good health habits and access to health care, many disabilities can be delayed or even prevented.” 38% of individuals aged 18-44 with a disability rate their health as fair or poor, versus 2.4% of those without a disability. While the obesity rate for adults with disabilities is 58% higher than for those without disabilities (36% v. 23%), and 38% higher for children with disabilities (22% v. 16%). “Obesity is a complex problem that requires both personal and community action. People in all communities should be able to make healthy choices, but in order to make those choices, there must be healthy choices to make. We need to change our communities into places where healthy eating and active living are the easiest path.” - Dr. William Dietz, M.D., Ph.D., CDC’s Division of Nutrition, Physical Activity and Community. The purpose of this offering is to support the creation of a fitness, athletic, recreation and wellness facility, specifically designed for individuals with disabilities and their special needs, yet inclusive of the “able-bodied” public. Through sports, fitness and recreational programming, children and adults with disabilities will finally be afforded the consistent opportunity to maintain optimum physical health and to increase mental well-being through activity and socialization. It is reported that only 34% of those living with a disability feel they are “very satisfied” with their life, versus 61% of those without a disability. The Ability Center plans to create America’s first opportunity for a large population of individuals with disabilities to consistently fulfill health, wellness and social needs. Partners will benefit by participating in a venture that will generate significant social return on investment (SROI). By supporting the efforts of The Ability Center (TAC), partners will directly address an unmet and crucial need of services for people with disabilities in our community. “If you want to succeed, you should strike out on new paths, rather than travel the worn paths of accepted success.” - John D. Rockefeller Disability Demographics Source; CDC, Disability & Health Statistics Statewide Disabled Population Children & Adolescents, 5-20 years of age = 77,662 Adults, 21-64 years of age = 350,836 Prevelance = 19.3% Southeast Wisconsin Disabled Population Children, 5-15 years of age = 19,932 Adolescents, 16-20 years of age = 9,126 Adults, 21-64 years of age = 130,846 Disabled Population 971 children 546 adolescents 5,363 adults Disabled Population 2,972 children 1,246 adolescents 16,308 adults Disabled Population 656 children 734 adolescents 5,341 adults Disabled Population 1,257 children 297 adolescents Source; U.S. Census Bureau 2005-07 Community Survey 5,251 adults Disabled Population 376 children 208 adolescents 2,847 adults Disabled Population 9,838 children 4,253 adolescents 72,745 adults Disabled Population 2,314 children 957 adolescents 13,311 adults Disabled Population 1,548 children 885 adolescents 9,680 adults 2 Source; CDC, Disability & Health Statistics According to the CDC, “increasing physical activity, and reducing or preventing obesity can eliminate some of the underlying causes of disability.” In fact, the CDC also reports that in most cases, secondary issues like obesity, diabetes and heart disease, all of which are preventable, are a greater problem than the disability itself. With access to an affordable, accessible and inclusive fitness, athletic and recreation facility like TAC, we can begin to make a significant and positive impact in the lives of children and adults with disabilities. Of course, health care for those with disabilities also comes at an exorbitant cost, primarily to taxpayers. It is feasible to believe that within a decade or less TAC can reduce those expenses through its accessible and adaptive fitness and athletic programming. ECONOMIC IMPACT • In 2006, disability-associated health care expenditures accounted for 26.7% of all health care expenditures for adults residing in the United States and totaled $397.8 billion. Of the national total: ๏ Medicare paid $118.9 billion. ๏ Medicaid paid $161.1 billion. ๏ Non-public sources paid $117.8 billion. • In 2006, the estimated health-care expenditure cost per disabled person in Wisconsin was $12,104. • In part, the magnitude of disability-associated health care expenditures stemmed from the high prevalence of disability among the adult population, with 18.2% of all adults reporting a limitation in some way in at least one activity because of physical, mental, or emotional problems. • Medical costs for obesity-related problems were estimated at $147 billion. ๏ Obese individuals have an annual medical cost $1,400 higher than people at a normal weight. • In 2009, over $300,000,000 was paid in SSI (Supplemental Security Income) payments to citizens with disabilities in Milwaukee and Waukesha county. 3 1.0 Executive Summary This business plan has been developed to present The Ability Center (TAC) to prospective donors to assist in raising the necessary capital needed for the development of America’s first accessible, affordable and inclusive fitness, athletic and recreation facility. The Problem: In Wisconsin, opportunities for children and adults with disabilities to be fit, active and healthy are limited and not provided at the levels of the surrounding midwest states. Programming and activities are so scarce that thirty to fifty teenagers with disabilities in Wisconsin, from as far as the Wisconsin Dells and Green Bay, more often travel to northern Illinois to seek out an athletic opportunity. The desire of people with disabilities to be fit and active is just as great as the able-bodied population, but the need is much greater than what is currently available. The Solution: Offer exceptional, additional and consistent fitness, athletic and wellness programs and opportunities through a self-sustaining fitness, athletic and recreation facility specifically designed for the special needs of people with disabilities and inclusive of the ablebodied public. The Fix: The Ability Center. TAC is the vision of Damian Buchman. As the only known survivor of his childhood cancer diagnosis, leaving him with an ambulatory disability, Damian has a passion to honor his survivorship and to enrich the lives of those affected by disability of any kind. After serving as the director of a local athletic facility for eight years, Damian realized that not one time did the facility fulfill the athletic, fitness or recreational needs of those with disabilities. TAC is a 200,000 square foot, $20,000,000, fitness, athletic and recreation facility universally designed specifically for people with disabilities and their special needs. TAC is designed and organized to be unlike any other facility or building in America. TAC is now. TAC is the future. TAC is evolutionary. While there are fitness facilities serving those with disabilities and facilities that serve the able-bodied public separately, there is not one facility in America that is inclusive of both demographics. TAC will distinguish itself as America’s first fitness, athletic and wellness facility that puts those with disabilities first and is inclusive of the able-bodied public. TAC is a paradigm shift from the current American norm. No matter where you go today, be it a restaurant, a shopping center or even a park, our society has designed all places for the ablebodied individual. Not TAC. For the first time, TAC will ask the able-bodied public to live in a fully accessible world designed for those with disabilities. A world without obstacles. A world where people with disabilities can access all areas and amenities. A world where equipment will be made accessible to all participants regardless of their abilities or disabilities. At this point, you’re probably asking how TAC will be a self-sustaining facility? The answer is simple. First, through our capital and fundraising campaigns, we will gain the support of foundations, donors, businesses and the community to build TAC. Going forward, TAC’s ongoing operational expenses will be entirely supported by able-bodied members’ memberships and pay-per-use service fees. In turn, the “profits” from able-bodied services will then be used to supplement, support and expand the services TAC will provide to those affected by disability. TAC will offer membership and pay-per-use services through fitness, athletic and recreational programming at discounted rates, on a sliding scale, to those with disabilities. In America, nearly half, or 48% of those with disabilities report an income of less than $15,000 and 4 nearly 25% live in poverty. 48.6% of families raising a child with a disability also live in poverty. During 2011 and 2012, A.F.A.R. Inc. d/b/a The Ability Center will raise funds through naming opportunities as well as community, state, and possibly nation wide campaigns. The following business plan will show you how TAC will generate over $5,000,000 in revenue and over $1,000,000 in surplus from services provided to the able-bodied public. It is important to note that these figures do not include ongoing fundraising, grants and/or donations. We thank you for your time in reviewing the following business plan and philanthropic opportunity. We hope you will consider being a friend and partner of America’s first Ability Center. 1.1 Objectives • To build America's first inclusive fitness, athletic, recreation and wellness facility for all abilities, known as The Ability Center, where the 190,000 individuals, including 29,000 children in Southeast Wisconsin affected by disability, will be provided the same opportunities to be fit, active and healthy as their able-bodied peers. • To provide a safe, positive, empowering and inclusive environment for people with disabilities and their special needs, where they can actively participate with their ablebodied family and friends. • To give children with special needs (and their parents) access to fitness, athletic, recreational and social opportunities through team sports, summer sport camps, exercise classes and more. • To provide premier adaptive, accessible, affordable and adequate athletic programming and opportunities to children and adults with physical and developmental disabilities. • To promote and advocate for the needs of additional adaptive athletics, fitness and recreation, while increasing the awareness of our communities lack of opportunities for people with disabilities in comparison to our neighboring states. 1.2 Mission, Vision and Values Our Mission To provide accessible, affordable and inclusive athletic, fitness and recreation programming to children and adults with physical and/or developmental disabilities in a positive and empowering environment, while focusing on their abilities, not their disabilities. Our Vision To build a universally designed fitness, athletic, recreation and wellness facility, not just "accommodated" for or "accessible" to people with disabilities, but specifically designed for their therapeutic, recreational and special needs, inclusive of their families and the able-bodied public. TAC will be a facility that provides those with disabilities the same opportunities as their ablebodied peers. It sets itself apart from every other athletic and fitness facility across the nation by focusing on inclusion. TAC is a role reversal. It is a building without obstacles. It is a building 5 with truly accessible bathrooms, locker rooms and showers. A building with extra wide (or no) doorways for a "sportchair" (a wheelchair adapted for sports), lower counters, automatic doors, Braille, adaptive equipment, accessible equipment, and more. TAC is a facility where everyone can recreate, compete, be active and have an equal opportunity to be fit, healthy and in many cases, to "play" for the first time. Once TAC is operating smoothly and showing a profit, it is our goal to build three more across the country by providing the road map of success and collaborating with other adaptive organizations. We believe America can sustain four Ability Centers; North (TAC), South (Texas), East (New Jersey or Boston) and West Coast/Mountain (Park City, San Francisco or Portland). Our Values • Inclusivity • Adaptation • Acceptance • Opportunity • Exceptional Adaptive Athletics, Fitness, Recreation, Health and/or Wellness Today’s health, fitness, and athletic facilities are not constructed for those who are affected by disabilities and local schools are unaware of how or unable to offer adaptive sports programming. TAC promises to correct this inequality. Our Motto Adapt. Ability. Our Promise • To decrease obesity rates in people with disabilities in our community. • To adapt every TAC fitness class, athletic program or activity for those with disabilities as well as able-bodied individuals. • To continually maintain a higher rate of disabled vs. able-bodied programming. 1.3 Keys to Success Location, Location, Location & Transportation • The ability to build on the Milwaukee County Parks grounds near the Milwaukee Regional Medical Center and Highway 45 will provide the greatest level of accessible access to TAC. This pivotal location will allow access from the Milwaukee County Transit System, Transit-Plus and the Waukesha County Metro via one of its most popular running lines. Monetary & In-Kind Support • Grants, gifts and donations from state and national foundations, corporations and the community will enable us to build and sustain TAC. TAC aims to open its doors without debt, allowing the organization to focus on our services rather than on fundraising. To date, TAC has received support from: ✓ Mason Wells ✓ the Nonprofit Management Fund 6 ✓ the Wisconsin Community Fund ✓ and an anonymous donor • The in-kind assistance of professionals in the area of web design, architects, builders, manufacturers, accountants, legal services and more. To date we have utilized and/or secured in-kind services from: ✓ GS Design ✓ Barrientos Design ✓ Feller Design ✓ Purple Onion ✓ Branigan Communications ✓ Baker Tilly ✓ ProStar Athletic Surfaces ✓ Fischer-Fischer-Theis Architects ✓ Ford Construction Company ✓ Ron Sonntag Public Relations ✓ Ryan, Kromholz & Manion, S.C. (Garet K. Galster, Attorney) ✓ and Niebler, Pyzyk, Roth & Carrig, LLP (Andrew J. Niebler, Attorney) 3. Disability Affiliated Organization Endorsements - In 2011, TAC has already begun, and will continue to form, collaborative relationships with various nonprofit organizations that are currently providing other human services to individuals and families affected by disability in our community. These organization endorsements may include but are not limited to: • US Paralympics & Special Olympics Wisconsin • Disabled Sports USA (DAUSA) & Wheelchair & Ambulatory Sports USA • Wounded Warriors Project, Disabled American Veterans & the VA • Multiple Sclerosis Society & Muscular Dystrophy Association • Spina Bifida Association & United Cerebral Palsy • Easter Seals & Badger Association of the Blind and Visually Impaired • Autism Society of Southeast Wisconsin & Best Buddies • ARC of Greater Milwaukee & Wisconsin Facets • Independence First & Milwaukee Center for Independence We have already secured the endorsement of: ✓ Wisconsin Paralyzed Veterans of America 4. Collaborative Relationships - By securing collaborative partnerships with institutions such as: • Medical College of Wisconsin • Froedtert Memorial Lutheran Hospital • Children's Hospital of Wisconsin • the Zablocki VA • Milwaukee County Parks 7 • We Energies & We Energies Foundation As a nonprofit organization and with the above collaborations there is a high probability TAC will be exempt from property tax. These partnerships will be reciprocal by providing continued health and fitness practices to the hospitals’ patients and its staff members. 5. Abled Bodied Services - TAC offers a unique opportunity through the nature of its inclusivity. Not only will TAC provide programming for family members of those impacted by disability, but TAC's ongoing success will weigh in part on that of the able-bodied public. Conscious consumers look for opportunities to put their spending to good use. A dramatic increase in community walks, races and runs over the last 5-10 years is primarily due to the participation of nonprofit organizations and consumers who are motivated to run for a cause. TAC will provide this continuous “feel good” sensation for its users. Every membership, league, tournament and admission fee spent by able-bodied participants will support TAC’s disabled programs. 2.0 Company Summary Like other fitness and athletic gyms, TAC will provide exercise and athletic programming to the able-bodied public. TAC will stand alone in providing these services with a new level of passion and exceptional customer service. Unlike any other fitness or athletic gym, TAC will provide identical services to a currently ignored demographic of up to 190,000 individuals with disabilities and the two out of seven families affected by disability. Issue 1: Every fitness and athletic gym has been unable to solve one major problem: “How do we fill the 10:00am to 4:00pm time slot?” The Fix: With a 79% unemployment rate, people with disabilities are available and searching for daytime activity. It is important to note that, according to a local disability focused organization, approximately 67% of the 79% of those with disabilities report they would rather be working. According to the Kessler Foundation/NOD 2010 Survey of Employment of Americans with Disabilities, “Companies are focused on increasing diversity, but not necessarily on hiring people with disabilities as part of their diversity initiatives. Fewer than one in ten companies report having both a disability policy and a program.” Simply put, corporate America rarely employs people with disabilities. What does this mean? People with disabilities are capable of activity and TAC will fulfill their daytime active as well as their social needs and desires. Issue 2: Every stand-alone athletic facility has been unable to solve the problem of cash flow. As pay-per-play venues, they receive an influx of cash every seven to 15 weeks, depending on their programming. The Fix: The addition of a fitness gym will solve the cash flow problem. On the first of every month, fitness gyms process $50,000 to $500,000 in monthly membership fees. Whether people come through the doors or not, members are continuous consumers, paying a membership fee of $15 to $70 each month. 8 As a nonprofit organization, TAC will also be able to secure donations as well as apply for foundation and government grants. This is an important facet that 59% of other fitness facilities and likely 99% of other athletic facilities are unable to do. There are only five fitness and/or athletic facilities in America that specifically serve those with disabilities, none of them are inclusive of the able-bodied public. TAC will have multiple revenue streams, including: • grants & donations • league & tournament fees • initiation & admission fees • monthly fitness & athletic membership fees • training & fitness class fees • camp & lesson income • product & concession sales • practice & event rental fees • corporate outings & team building fees Most facilities claim to be “state-of-the-art.” TAC will be evolutionary, groundbreaking and game changing. We have already initiated talks with equipment manufacturers to engineer equipment designed for our needs and architects to push the envelope of universal design and accessibility. 2.1 Company Ownership As a 501(c)(3) charitable, nonprofit organization, A.F.A.R., Inc. d/b/a The Ability Center, will operate under the guidance of its Board of Directors and Executive Director/Founder, Damian Buchman. Our A.F.A.R. acronym identifies the exact services TAC will provide; Adaptive Fitness, Athletics and Recreation. TAC is currently governed by eight Board Members. With the consultation of Ms. Christianne Murn of Murn & Associates, we continue to strengthen our Board through the expertise of Ms. Murn’s Board Development work. 2.2 Company History A.F.A.R., Inc. d/b/a The Ability Center, formerly known as, Super Gimp Services for disABLED Athletics, Inc., has been organized since the summer of 2006, and received its tax-exempt status in November of 2008. At this time, as an organization, A.F.A.R., like many other adaptive recreation organizations, we are unable to successfully and adequately serve the extraordinary numbers of people with disabilities. Why? Local health clubs, YMCA’s, churches, schools and private gyms consistently turn us away due to a lack of space. This response is what led us to envision TAC. It is clearly the most feasible way to fulfill our mission. The Wisconsin Athletic Club’s, Elite Fitness Club’s, Gold’s Gym’s, Bally Total Fitness’, Anytime Fitness’, Snap Fitness’, Cardinal Fitness’, Curves’, and YMCA’s are highly visible and plentiful gyms in our community. Many of them meet the minimum required ADA specifications, but not one of these facilities is designed for, and is minimally accessible to people with disabilities. While on the other hand, TAC is not only universally designed for maximum accessibility, but the fitness area is designed as such that 31% of its’ fitness equipment and 9 56% of its’ strength equipment is accessible and selected specifically for those with special needs -- A typical health club’s accessible equipment will range from 1% to 5% accessibility. Think about a gym you might attend, ask yourself the following questions; “Is the equipment packed tightly together?” “Are there step-ups to rooms, are all stretching areas at ground level?” “Are there fifty treadmills and elliptical trainers but only one arm/hand cycle?” “Is there a single piece of weight training equipment that can be accessed easily by a person in a wheelchair?” The questions continue. “Are there any classes designed for individuals with physical disabilities?” “Is there a single class designed for or set at the pace of an individual with a developmental disability?” All of these questions can also be asked of schools as well. “Does your child's school offer any adaptive team athletics for their peers with disabilities?" The answer is most likely, no. When talking specifically about children with disabilities, I am immediately drawn to the movements of today’s professional sports leagues and their involvement in getting kids to play and to be fit, active and healthy. The NFL has, "Rush," "Play 60," and "Youth Tackle," along with football camps for typically developing youth. MLB has, "Weplay Youth Baseball" and "Youth Majors." The NBA has its "FIT" program. Not only are the professional sports leagues involved, but so is the First Lady with her "Let's Move" campaign. The MLB and the NFL are also supporters of the Boys and Girls Clubs of America and its "Triple Play" campaign. All of these programs and organizations provide an important effort to tackle the epidemic of childhood obesity and inactivity. Yet, through all of these campaigns/efforts, there is one consistent theme; children with disabilities are not included in any of their efforts. According to statistics children with disabilities are exactly the demographic who need the most help, from both a financial and a health standpoint. TAC will solve this disparity. 3.0 Products and Services With the current economic state in America, there is much concern over starting a new venture, especially one that appears to already exist, such as the fitness and athletic industry. It is important to know that according to Entrepreneur.com, “The stats are impressive. Fitness clubs and health stores are now a $41.4 billion industry -- muscling up $1 billion from a year ago. Gym memberships have increased steadily throughout the recession -- of the 45.3 million health club members, more than 10 million of them joined in 2009, according to the International Health, Racquet & Sportsclub Association (IHRSA).” IHRSA also reports that the industry’s revenues increased 2% to $19.5 billion in 2009 compared to $19.1 billion in 2008. IHRSA’s, 2010 Health Club Consumer Report; Health Club Activity, Usage, Trends & Analysis states, “Health club members are an active group outside of the gym, participating in a wide range of sports and leisure activities.” According to its “Health Club Consumer Sport & Leisure Activity Participation” table -- TAC will provide 4 of the top 10, and 9 of the top 100 activities directly in-house. At its core, TAC will be providing consumers with exemplary customer service in a revolutionary, passionate, inclusive and adaptive environment. TAC will offer an extensive array of programming throughout the year. The very design, size, nature and organization of the 10 facility will lend itself to an innovative, extremely diverse and extensive list of opportunities. Many programs are common, but most will be outside the scope of every other fitness and athletic facility. TAC will provide the following programs which will generate various forms of pay-per-play, membership, leagues, class, camps, rental and admission revenues. Participants with physical disabilities; • Various Membership Opportunities and Punch Card Programs. • Various fitness programming such as; ๏ "Kranking" (hand cycle “spinning” class) ๏ Adaptive Personal & Group training designed for various disabilities ๏ Adaptive Group Fitness Classes such as Yoga & Aerobics ๏ Best Friend in Fitness (BFF) training ๏ Sport Chair Athletic Training (SCAT) • Various athletic programming such as; ๏ Summer Camps & After School Programs ๏ Wheelchair & Amputee Basketball, leagues, tournaments, camps, and clinics ๏ Wheelchair & Amputee Racing and Adaptive Track tournaments, camps and clinics ๏ Wheelchair Rugby tournaments, camps and clinics ๏ Wheelchair Softball tournaments, camps and clinics ๏ Power Soccer tournaments, camps and clinics ๏ Sitting Volleyball tournaments, camps, and clinics ๏ Wheelchair Tennis camps and clinics ๏ Sled Roller Hockey clinics ๏ TOPSoccer camps and clinics ๏ Goalball for the visually impaired ๏ Track & Field clubs, events, camps, and clinics ๏ Hand Cycle Racing clubs, events, camps and clinics ๏ Swimming (therapy and competition pool) ๏ Rock Climbing ๏ Table Tennis ๏ Billiards ๏ Open Gym for all sports ๏ Adaptive Summer Sports Camp (ASSC) • Various Social Opportunities, Outings and Clubs Participants with developmental disabilities; • Various Membership Opportunities and Punch Card Programs. • Various fitness programming such as; ๏ Adaptive Personal & Group training designed for various disabilities ๏ Adaptive Group Fitness Classes such as Yoga & Aerobics 11 ๏ Best Friend in Fitness (BFF) training • Various athletic programming such as; ๏ Summer Camps & After School Programs ๏ Volleyball leagues, tournaments, camps and clinics ๏ Basketball leagues, tournaments, camps and clinics ๏ Floor Hockey leagues, camps and clinics ๏ TOPSoccer camps and clinics ๏ Track & Field clubs, events, camps and clinics ๏ Walking and Running Clubs ๏ Rock Climbing ๏ Table Tennis ๏ Billiards ๏ Open Gym for all sports • Various Social Opportunities, Outings and Clubs Able-bodied youth and adult participants; • Various Membership Opportunities and Punch Card Programs. • Various Group Fitness programming such as; ๏ Spinning ๏ Aerobics ๏ Yoga ๏ Zumba • Individual and Group Training such as; ๏ Personal Training ๏ Group (2-8) Training ๏ Boot Camps • Various athletic programming such as; ๏ Summer Camps & After School Programs ๏ Volleyball leagues, tournaments, camps and clinics. ๏ Basketball, leagues, tournaments, camps and clinics ๏ Track & Field clubs, events, camps and clinics ๏ Walking and Running clubs ๏ Rock Climbing ๏ Open Gym for all sports • Various Social Opportunities, Outings and Clubs When hosting tournaments, a minimum of 25% of the able-bodied teams and up to 90% of the adaptive teams come from out of town. Milwaukee County and the city of Wauwatosa will benefit from an increase in both sales tax and tourism revenue. Area hotels, restaurants, retail stores and gas stations will also see an increase in sales from TAC’s; daily customer base, tournament spectators, athletes and coaches (approximately 27,000 tourists per year, translating into $14,000,000 per year infused into the local economy). 12 TAC’s court house, track, softball field, swimming pool and individual courts and its rooms can be leased for the following types of special events and tournaments: Athletics; • USA Volleyball Junior Olympic & Junior Volleyball Association Tournaments. • USA Volleyball and Recreational Adult volleyball tournaments. • AAU and Youth Basketball Tournaments. • High School and College Track & Field Competitions. • Special Olympics Volleyball, Basketball and Track and Field events. • NWBA Wheelchair Basketball tournaments. • USQRA Wheelchair Rugby tournaments. • Court Rental for team practices such as; ๏ youth volleyball and basketball ๏ sitting volleyball ๏ ๏ wheelchair basketball and rugby and track and field Other & Miscellaneous • TAC Fundraising Events • Church Lock-Ins & Outings • Daycare Outings • High School Post Proms/Balls • Corporate Team Building & Outings • Birthday Parties • Family Reunions • Holiday Events • Team Banquets • Exhibit Hall Rentals; Job fairs, Health Fairs, Etc. Most of the services provided to the able-bodied public are adapted for those with disabilities. One of the many keys to TAC’s success will be its ability to serve an under-served, untapped demographic looking for the chance to participate in athletics and fitness. In addition to the fitness, athletic and recreation revenue stream, TAC will house a health conscious concession stand and a pro shop for members, league and tournament participants and their spectators. The pro shop will offer adaptive and typical athletic equipment, apparel, training equipment and more. There are also possibilities for off-site leasing opportunities within TAC for adaptive and athletic equipment suppliers, disability affiliated nonprofit satellites, physical therapy, massage therapy and more. This will further create an environment of convenience and inclusivity. 13 4.0 Market Analysis Summary In the greater Milwaukee area, people with developmental and physical disabilities have many unmet needs. Waiting lists for services are abysmal. Shrinking government funds mean there is less money to go around. It is up to the third sector to step up and fill the gap. There aren't enough nonprofits, with enough capacity, to meet the current need. TAC aims to fulfill that need as we begin to expand our programming to more youth and adult programming and to build Metro-Milwaukee’s and America’s first self-sustaining Ability Center. According to IHRSA, “It is difficult to overstate the importance of convenience. A health club member will pay $10 to $50 more per month to belong to a club that is convenient.” TAC will be located in the heart of the Metro Milwaukee area, near the zoo interchange, and will enjoy easy on/off access to Highway 45. This location places TAC across the street from the Milwaukee Regional Medical Complex, less than a mile from the Milwaukee County Research Park and less than two miles from Mayfair Mall and the Village of Wauwatosa. According to “Cooper Ventures, Fitness Management & Wellness Consulting,” a fitness center’s primary membership base will come from a three- to five-mile radius, while its secondary membership base will travel up to ten miles. According to AthleticBusiness.com, an average consumer will drive eight to 12 minutes. Cities within the radii of TAC Table 1 Primary Cities Secondary Cities 3 Mile Radius 5 Mile Radius 7 Mile Radius 10 Mile Radius Wauwatosa Milwaukee New Berlin Waukesha West Allis West Milwaukee Greenfield Shorewood Elm Grove Brookfield Greendale Whitefish Bay Butler Glendale Hales Corners Bay View *See Appendix for Map St. Francis On the other hand, after eight years in the athletic facility/sports business, we can confirm that a sports league base will travel an average of 15 miles away and up to 60 miles on a weekly basis. Tournament participants will also travel as far as 100 miles, if necessary. With a limited number of opportunities (when a form of personal transportation is available), those with disabilities will travel over 100 miles for an opportunity. The 30-50 kids who travel to northern Illinois to participate with GLASA, Great Lakes Adaptive Sports Association, from as far as Green Bay on a weekly basis, demonstrate this occurrence. 4.1 Location and Transportation are Vital to Success for Those with Disabilities To ensure the greatest level of participation by those with disabilities, TAC will ideally be located on fifteen acres of the newly acquired Milwaukee County Parks land off of Watertown Plank Road and Highway 45. This location will ensure the highest probability of ease and 14 accessible access to the facility via the Milwaukee County Transit System’s largest running line, its Transit Plus system and the Waukesha County Metro system. The importance of TAC gaining access to a portion of the Milwaukee County Parks land described above cannot be underestimated. According to the Harris Poll/National Organization on Disability (NOD) Study, “People with disabilities are much more likely to consider transportation to be a problem (34% v. 16%).” Not only will the NOD tell you this is the single largest obstacle in providing services to those with disabilities, but so will every nonprofit organization serving those with disabilities. Most adults with disabilities depend on public transportation. In Milwaukee this not only means the MCTS, but the Transit-Plus system. Transit-Plus is an accessible van line available to those with disabilities and only provides transportation within Milwaukee County with limited access to Waukesha and Ozaukee counties. If transportation is the top issue for those with disabilities to gain access to services, then it is vital that TAC be accessible via a major bus line and within the confines of Milwaukee County. The Milwaukee County Grounds is the only land that provides both, especially when you consider this location is just off the number 10, MCTS’s largest line. Access via the “10” will significantly limit the number of transfers and is accessible to Waukesha County’s Metro Transit. 4.2 Market Segmentation Table 2 Population by Age Demographic Wauwatosa Milwaukee County Waukesha County % of Health Club Members 0-19 years 10,872 261,618 103,207 10.2% 20-24 years 1,715 69,952 22,142 11.2% 25-34 years 8,490 135,934 40,028 19.4% 35-44 years 5,835 123,872 52,305 17.9% 45-54 years 6,651 132,044 112,583 18.5% 55-64 years 4,690 100,108 47,400 10.5% 65+ 6,747 116,407 53,133 12.3% Total 45,000 939,935 430,798 100% Source; US Census, factfinder.census.gov / Office of Health Informatics, Division of Public Health, Wisconsin Dept. of Health Services, 2009 / IHRSA Wauwatosa 15% Milwaukee & Waukesha County 24% 10% 4% 15% 13% 0-19 years 20-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65+ 12% 28% 11% 14% 19% 7% 13% 14% 15 Table 3 Population by Race Race Milwaukee County Waukesha County Median White 63.8% 94.1% 79.0% Black & African American 25.2% 1.4% 13.3% Hispanic or Latino 11.5% 3.5% 7.5% Asian 3.1% 2.4% 2.8% Source; US Census, factfinder.census.gov Waukesha County Milwaukee County White Black &African America Hispanic or Latino Asian Table 4 Median Incomes City Household Family % of Health Club Members Wauwatosa $64,401 $83,497 17.6% West Allis $44,443 $58,858 18.5% Elm Grove $98,824 $117,656 36.3% West Milwaukee $35,361 $51,162 18.1% Milwaukee $37,089 $42,287 18.1% Brookfield $86,023 $99,750 17.6% Butler $46,513 $70,313 18.5% Median $58,951 $74,789 19.1% *Disabled $35,600 $44,800 8.9% Source; US Census, 2005-2009 / *Cornell University, 2008 / IHRSA 16 Median Incomes Source; US Census, 2005-2009 / *Cornell University, 2008 / IHRSA Household $0 $30,000 $60,000 Family $90,000 $120,000 Wauwatosa West Allis Elm Grove West Milwaukee Milwaukee Brookfield Butler Median *Disabled Important Disability Income Stats • Only 21% of those with disabilities are employed full or part-time • 48% of individuals with a disability report a personal income of $15,000 or less and only 7% say they have a personal income over $50,000. • 58% of people with disabilities report that they are struggling to get by, going further into debt each month or living paycheck to paycheck. • 48.6% of families raising a child with a disability live in poverty. Source; Kessler Foundation/NOD Survery of Americans with Disabilities 2010 & Cornell University, 2008 4.3 Target Market Segmentation IHRSA’s current and former reports show that membership in the state of Wisconsin is on the rise. In 2007, 14.5% of the population in Wisconsin belonged to a health club. During 2010 that percentage rose to 15.1, just 1% lower than the national average. IHRSA also reports that most members are between the ages of 25-44, with an average age of 40.7 years. 17 Table 5 15.1% Market Share Demographic Wauwatosa West Allis Elm Grove West Milwaukee Brookfield Total 0-19 years 1,641 2,066 231 111 1,570 5,619 20-24 years 258 543 54 56 248 1,159 25-34 years 1,282 1,548 23 106 357 3,316 35-44 years 881 1,227 134 77 839 3,158 45-54 years 1,004 1,404 141 107 987 3,643 55-64 years 749 908 140 56 792 2,645 65+ 1,019 1,741 179 69 1,123 4,131 Total 6,834 9,437 902 582 5,916 23,671 Source; US Census Bureau 2005-07 American Community Survey Wauwatosa West Allis Elm Grove West Milwaukee Brookfield 6,000 4,500 3,000 1,500 0 0-19 years 20-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65+ 15.1% Market Analysis Pie 17% 24% 11% 5% 15% 0-19 years 20-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65+ 14% 13% 18 Race Wauwatosa West Allis Elm Grove West Milwaukee Brookfield Median White 91.1% 90.5% 95.9% 73.1% 92.1% 88.5% Black or African American 3.9% 2.9% 1.0% 4.2% 1.2% 2.6% Hispanic or Latino 3.2% 7.8% 1.6% 22.3% 1.9% 7.4% White Asian 2.2% 1.2% 1.6% 4.0% 5.0% 2.8% Black or African American Hispanic or Latino Source; US Census, factfinder.census.gov Asian 4.3.1 Disability Market As stated throughout this business plan, there are 190,000 people in Southeast Wisconsin who report a disability, this includes 29,000 children, aged 5-20 years. More importantly, there are 107,362 individuals, including 18,309 children, in Milwaukee and Waukesha Counties between five and 64 years of age who live with a disability. 2008 Prevalence of Disability in Wisconsin (Cornell University) Table 7 Table 6 Target Population by Race Demographic % Disabled Race % Disabled Disability Type % 5-15 years 4.8% White 8.6% Ambulatory 5.4% 16-20 years 5.2% Black & African American 17.7% Cognitive 4.1% 21-64 years 9.1% Hispanic / Latino 6.7% Visual 1.6% 65-74 years 20.7% Asian 6.2% Self-Care 2.1% ALL 10.7% Native American 15.0% Any 10.7% See Page 2, “Disability Demographics,” for more information 4.4 Competition In theory, TAC will not have a single competitor for those with disabilities and their families, as no other establishment provides the same specialty services to this demographic. With 10.7% of the population being affected by at least one form of disability, and two out of every seven families, it is fair to assume that TAC is likely to be the primary facility for 50-75% of those affected by disabilities. At a minimum, it is fair to assume TAC will serve the 15% of those with disabilities in Milwaukee county who already engage in physical activity, or 13,025 people and up to 17,651 of the 117,673 disabled individuals who reside in the greater Milwaukee area (Milwaukee, Waukesha, Ozaukee and Washington counties). For the able-bodied demographic, competition does exist in the form of other fitness facilities. There is only one comparable athletic facility in Waukesha. See appendix; “Primary Competition” & “Secondary Competition” charts for more information 19 4.4.1 Buying Patterns People make a decision to join health and sports clubs based on a myriad of reasons: • To exercise regularly in a motivating and energizing environment. • To get the support they need to stay with an exercise program. • To learn a new sport-or continue playing a favorite sport-such as tennis, racquetball, • basketball, swimming, etc. • To work out on a variety of user-friendly cardiovascular and resistance equipment. • To receive one-on-one guidance and support from qualified fitness professionals. • To exercise in a safe environment where CPR, emergency response, and other safeguards • are available. • To have a place to exercise when it is too hot, too cold, or weather conditions are • hazardous. • To maintain strength, mobility and functionality throughout life. • To improve physical mobility through physical therapy, and programs designed for people with special challenges. • To encourage their children to develop the life-long practice of exercising regularly. • To take advantage of child care programs, summer camps and special activities geared • towards children. • To meet old friends and make new friends through organized, off-site club activities such • as hiking and skiing trips. • To take advantage of social activities such as dances, parties and picnics. The key reasons people choose a particular health/fitness club are: • location • facility • staff expertise TAC hopes to take advantage of a superior location, a superior facility and a staff with passion, heart and compassion unlike any other. 5.0 Strategy and Implementation Summary The target market for the expansive programs offered by TAC is the disabled population and their families and friends as well as the able-bodied public who are interested in fitness, athletics and/or recreation. This includes recreational and elite athletes, everyday fitness enthusiasts, weekend warriors, and those who simply want to “play” or recreate. 20 5.1 Fundraising Strategy The Ability Center will direct its fundraising and capital campaign efforts through five primary efforts targeting the Metro Milwaukee and Southeastern Wisconsin communities, team coaches and their athletes, parents and PTO's, local businesses and foundations. Each of the capital campaigns are focused on high participation rates and are developed with the knowledge that we are in an economic downturn. For this reason, many of our campaigns will have little to no overhead with the potential for a large return. TAC’s fundraising theme is simple and proven. A lot of a little = A LOT! Our five campaigns will occur as follows: 1. “100,000 Strong for Ability” - an online campaign. 100K4TAC.org is our innovative, websavvy platform to raise money for TAC one square foot at a time on local, state and national levels. Anyone from across the nation will be able to go online and donate $100/sq. ft. Donors will be able to select any single square foot or as many feet of TAC as they choose. No bricks or tiles, but donors will live on forever, visible in a virtual environment for all to witness who supported/supports our efforts. The goal is donors over dollars. 100,000 donations sounds much more feasible than $12 million. 2. “100,000 Strong for disABILITY” - This is our community/county challenge to the citizens of Milwaukee and Waukesha counties to successfully complete 100,000 donations of each monetary unit from a penny to a twenty dollar bill, or 700,000 donations equaling $3,641,000. Funds from the "100K4DA" campaign, if necessary, will assist us in purchasing the land to build TAC. We plan to host this event in heavily populated locations such as local malls, movie theaters, churches and universities. We will also collaborate with local television and radio outlets for publicity. 100K4DA will be organized for a time period of two- to three- months over the holidays. 3. “Pennies to Play” (P2P) - P2P is focused on schools, teachers, coaches and their students. P2P offers an opportunity for able-bodied students to support their disabled peers, so that they too are able to "play." P2P will encourage teachers and coaches to collect two pennies, or any number or type of coin, from each student every time they participate in recess, gym class, practice, or games. Schools can choose to participate for a week, a month, a semester, a season, or the year. TAC has already formed a collaborative effort with M&I bank for this campaign as well as "Commit to Change." 4. “Commit to Change” - The Commit to Change campaign provides everyone and anyone within the Southeastern Wisconsin community and beyond the opportunity to give and know their pocket change will create a change. The campaign will encourage participants to fill up a container with loose change. From children and families, employees and employers, church goers and congregations, anyone can participate by choosing to fill up a jelly jar to a five gallon water jug. 5. “TAC Building Campaign” - The Building Campaign will operate much the same as any building fund, by providing various naming opportunities within TAC for Corporations and Foundations. Naming opportunities range from offices and team rooms, to individual courts and the building itself (i.e. "Nike Ability Center"). Opportunities from as small as $500 to $5,000,000 are available. See appendix; “Gift & Naming Opportunities,” for a sample building campaign 21 Quick Stats - a lot of a little goes a long way; • The Ronald McDonald House charities donation boxes raised $18 million in 2009. If every customer donated a penny, it would raise over $210 million. • If every student in Southeast Wisconsin gave just $1, we would raise $500,000. • If only 10% of the population in Milwaukee and Waukesha counties gave $10, we would raise $1.3 million. 5.2 Marketing Strategy According to Club Industry.com, the primary ways that members learn about a club are; • club website (76%) • a member referral campaign (67%) • in the neighborhood/drive-by (58%) TAC’s marketing strategy will be focused on: • Identifying likely prospects for each segment of the business • Creating brand awareness • Generating excitement for TAC • Cultivating brand preference • Executing brand conversion Tools utilized for the above will include: • Social Media • Public Relations (In-kind services currently being provided by RSPR and other independent professionals) • Publicity (We expect publicity to come for free in the beginning. Articles have already been printed in the NOW Community papers and Founder, Damian Buchman has been featured on the Morning Blend) • Speaker's Bureau (Founder, Damian Buchman has already been invited to speak at MCW, Rotary Clubs, and the Wauwatosa Committee for Disabled Citizens) • Innovative Web-Strategy (In-kind services being provided by GS Design) • Awareness advertising through our collaborative relationships with various nonprofit organizations already providing services to those with disabilities. • Prospective membership tours TAC will also benefit by advertising directly to children with disabilities and their families through its’ ongoing ASAP offering (Adaptive Scholastic Athletic Programming), a program targeted directly at the 5,120 students 0-17 years of age in Southeast Wisconsin. 5.3 Sales Strategy TAC will be unlike any other fitness and athletic facility, not only in our area, but in the state and the country. 22 Located in Wauwatosa, next to the Milwaukee Regional Medical Complex and Milwaukee County Research Park, TAC will offer products and services unlike that of the area competition. Special introductory offer will stimulate memberships and leagues including; • Fitness Memberships • Court Memberships • Open Gym Memberships • Family Memberships • Seasonal Membership • Individual Memberships • Couples Memberships • Junior Memberships • Daytime Memberships • Corporate Memberships • Disabled Memberships • Senior Memberships • League Memberships • Discounted League Rates • Punch Cards 5.3.1 Sales Forecast See appendix 6.0 Web Plan Summary TAC’s website (tacwi.org) will be the virtual business card and portfolio for the organization and the facility. As part of the home page, our mission, success stories and services will be highlighted. TACWI.org will also offer links to other web sites that will provide health, fitness, and nutrition resources for people with disabilities and their families providing them with the tools to learn how to live a healthier lifestyle. TAC’s website will feature all of our available fitness, athletic and recreation programs and services. TACWI.org will also be made accessible to the visually impaired. Our website will be highly interactive with the use of video, slideshows and social media. TACWI.org will provide prospective donors the opportunity to learn how and why TAC is important to our community and people will be encouraged to make online donations and sign up for upcoming events. 6.0.1 Web Site Marketing Strategy Our website will be included on all printed materials including training materials, brochures, letter head and thank you notes. By visiting our site, individuals, parents, siblings and 23 guardians will be able to access information and resources to help support their loved ones with disabilities. 6.0.2 Web Site Development Currently, three websites exist to promote TAC and its programs. TAC has teamed up with GS Design to develop a higher functioning and interactive website. The new web site will be live in by August, 2011 and will continue to be developed over the next two years. GS Design is using a content management platform that will allow our staff to manage ongoing content. 6.0.3 Social Networking TAC currently has Facebook and Twitter accounts with over 1,000 followers creating “buzz” about the facility and our programs. Information is posted at least once per day to continue generating interest and to grow the number of followers. 7.0 Management Summary With the leadership of its Board of Directors, Executive Board, Ad Hoc Committees, Advisory Boards, and Executive Director, TAC promises to deliver the future of adaptive athletic programs and to be a beacon for the design and layout of athletic and fitness facilities across the country. Executive Director, Damian Buchman - As the founder and visionary of TAC, Damian spent eight years in the field of Facility Management. After only six months in his former position, managing The Epicenter, Damian increased volleyball business by 62%. For five years, Damian operated The Epicenter's volleyball leagues at capacity, hosting five league sessions per year with 172 to 277 teams per session, or over 1,100 teams per year. He also successfully increased The Epicenter's rental revenue by approximately 47% over eight years, filling nearly 86% of the available prime time hours and gym space. Executive Director, Damian Buchman, is led by a Board of Directors that hold nearly every piece of the puzzle to insure TAC is profitable, successful and sustainable. TAC’s current Board of Directors includes; • Clay Feller, owner of Feller Design, Inc. and creator of the “Building The Ability Center” brochure. • Dan Girard, Territory Business Manager, Invacare Corporation • Karen Jones, Vice President of the Wheelin’ Wizards Wheelchair Basketball Board. • Andy Littaritz, owner of Functional Fitness, LLC and original founder of “be fitness.” • Nick Stroud, Manager of Healthcare Solutions, Manpower U.S. • Jake Wood, Prosthetist and owner O & P Associates. Executive Assistant & Facility Manager, Shane Reid - Shane is currently the Chair of TAC's Programming Committee and a graduate of Cardinal Stritch University in Sports 24 Management. Having directed Shane for eight years at The Epicenter, Damian knows first hand the high level of work ethic, respect and professionalism that Shane brings to the team. Fitness Director, David Michael - As a former manager of X-Sport Fitness and Lifetime Fitness clubs in Lake County, IL, David brings four years of extensive experience as a manager and personal trainer. As an above-knee amputee, David understands how difficult it is to train and stay in shape. As a Certified Personal Trainer and childhood cancer survivor, there is no option to fail in David's spirit. 7.1 Personnel Plan The personnel staffing includes plan for the equivalent of 31+ full and part-time employees. Yearly Salaries 2013 2014 2015 Executive Director Exec. Asst./Facility Manager League Manager After School/Camp Program Director Recreation Therapist Equipment Manager Fitness Center Director Marketing/Membership Director Membership Sales Group Fitness Director Maintenance Director Maintenance Staff Front Desk Nursery Office/Admin (full time) Office/Admin (part time) Training Staff Group Fitness Staff Interns $0 $50,000 $100,000 $150,000 $200,000 25 Staffing requirement assumptions are consistent with industry standards and most employees are based on an increase in activity and paid primarily on a commission based salary. See appendix; “Personnel Plan” for more information 8.0 Facility TAC will be America’s first fully accessible and inclusive fitness and athletic facility ideally located in Wauwatosa on the Milwaukee County Parks grounds between Watertown Plank Rd., Swan Blvd. and Highway 45. TAC is a 140,000 square foot facility that includes; • 30,000 square feet of fitness space • 100,000 square feet of athletic space, including; ๏ 6 Basketball Courts ๏ 12 Volleyball Courts ๏ 35 foot rock climbing tower ๏ 200 meter, 6 lane track ๏ “Miracle League” indoor softball field When designing TAC, people with disabilities were considered first. This concept allows for an extensive but necessary amount of square footage for full accessibility and access to all areas of TAC. This includes 42 to 84 inch door and walkways for “sportchairs” with angled wheels to gain access to bathrooms and locker rooms. This also means fitness equipment will not be packed tightly together, locker rooms will be larger, bathrooms will have higher number of accessible stalls, etc. The most popular adaptive sports are also the most popular court sports in the U.S. -volleyball and basketball. It is estimated that volleyball is America’s second highest played sport behind soccer with 20 million people participating per week when recreational play is taken into consideration. Wheelchair Basketball is the original and most popular adaptive sport. Quad Rugby is played on a basketball court as well. Track is also an extremely popular adaptive sport for both ambulatory and wheelchair disabled athletes. According to the National Sporting Goods Association’s 2009 Participation - Ranked by Total Participation report, TAC will be an immensely popular facility offering five of the top ten sports, and 11 of the top 27 (out of 45) profiled sports. A significant portion of the square footage of TAC is also reserved for standing and roll-away bleachers to maximize the number of spectators and allow for special events, both of which will increase admission and concession revenues, through increased traffic. TAC was originally designed by Fischer-Fischer-Theis Architects of Waukesha, and will soon receive a facelift. In the near future, TAC will commission a reputable firm to complete both a fitness and athletic facility feasibility study. See appendix “TAC Floor Plan” for a visual 26 8.1 Proposed Court House Activity Table 8 Programming Hours Season Youth Disabled (YDA) Adult Disabled (ADA) Youth Adult Able Able Bodied (YAB) Bodied (AAB) Senior Total Weekly Hours Fall 166 696 112 519 106 1599 Holiday, Winter, Spring 138 691 274 456 106 1665 Summer 324 344 703 315 20 1706 Total Hours 628 1731 1089 1290 232 4970 Yearly Gym Usage 5% 13% Youth Disabled Adult Disabled Youth Able Bodied Adult Able Bodied Senior 26% 22% 35% See appendix for detailed programming information 9.0 Financial Plan The financial and fundraising plan as detailed is aggressive, but manageable. Revenue is driven primarily by continued growth in memberships, which are forecasted to be over 2,000 members (over 900 units) by the end of the first year and to grow slowly in the subsequent years to 5,000+ able-bodied members or 1,600 units. Rental and league growth in subsequent years is also taken into consideration. Able-bodied league and tournament projections are driven from a historical basis. Surplus revenues generated from able-bodied services after TAC’s first year of operation will be used to subsidize memberships, as well as develop and organize programming for those with disabilities and their families. TAC will develop a sliding scale granting program for those with disabilities that are in need of financial assistance. See appendix for current financial information 27