Letter from the President

Transcription

About the Report
AUO started the publication of its Environmental Brochure in 2004 and the Environmental
Safety and Health Report in 2005. In 2006, the annual Corporate Social Responsibility Report
was published which included the exertion and achievements of sustainable indications such as
economic, social and environmental. The Global Reporting Initiative's Sustainability Reporting
Guidelines was introduced in 2007 to completely showcase the social responsibility achievements
Cover Story
by AUO and display the results of our communication with the stakeholders. AUO is presenting
With the theme of “Team Up Value Up”, AUO
continues to provide customers/consumers with
amazing low-carbon life by Display and Solar
Businesses
the report to our stakeholders, in order to reflect our strategies and activities in economic,
environmental and social issues and demonstrate our determination in sustainable development.
Boundary and Scope
This report covers AUO’s achievement in corporate social
Reporting Principles and
Guidelines
Publication
AUO publishes its Corporate Social Responsibilities Report
annually
responsibility on 1st Jamuary to 31st December in 2011. Most
AUO invited related departments to discuss and prioritization
of the indexes incorporate the manufacturing sites in Taiwan,
important issues in the fourth quarter of 2011 which incorporated
Current Version: Published in July of 2012
China, Singapore and Europe. The indicators which refer to
concerns of the stakeholders identified by materiality analysis and
Previous Version: Published in July of 2011
other operation areas would be detailed in this report. All of the
also included the important international issues of economics,
Next Version: Scheduled for publication in July of 2013
numbers associated with the contents of this report have been
environment and society with references to company operation
verified by a third party and were represented by commonly
strategies The results and achievements of related issues were
known international indexes. In case of estimations, it will be
presented in this report. The required sustainability issues, related
specifically footnoted in related chapters. All financial data were
strategies, targets and measures disclosed in this report were
verified by KPMG International Financial Report Group and
selected and analyzed by reference to the 2011 Global Reporting
calculated in NTD (New Taiwan Dollar). The greenhouse gas
Initiative's Sustainability Reporting Guidelines version 3.11. In order
emissions were verified by DNV Business Assurance and the
to improve the compatibility with GRI G3.1 and AA10001AS 2
ISO140001, OHSAS18001, ISO50001 and the remainder of the
inspection standards and display our operation transparency, this
report were certified by SGS Taiwan Ltd.
report was verified by SGS Taiwan Ltd., conforming to the GRI
Address: No. 1, Li-Hsin Road 2, Hsinchu Science Park, Hsinchu
300, Taiwan, R.O.C.
G3.1 A+ and AA1000AS 2008 Standards.
Telephone: +886-3-500-8800
Contact Us
If you have any suggestions or questions, please contact us via the
information below or simply visit the “Contact AUO” section on
our company website.
AU Optronics Corporation
ESH Management
Fax: +886-3-577-2658
1
2
Global Reporting Initiative's Sustainability Reporting Guidelines, or GRI G3.1
Accountability 1000 Assurance Standard or AA1000AS
Email: info@auo.com
AUO Website: auo.com
01
2011 Corporate Social Responsibility Report
CONTENTS
Let te r f ro m t h e Pre si d e nt 03
Overview of AUO
04
AUO & the Environment
32
AUO & the Society
50
1.1 About AUO
05
3 .1 Environment Information
33
4 .1 Relationship with Customers
51
1. 2 Corporate Governance
12
3 . 2 Green Innovations
34
4 . 2 Relationship with Suppliers
52
1. 3 Operating Performance
15
3 . 3 Green Procurement
37
4 . 3 Relationship with Employees
54
3 .4 Green Production
38
4 .4 Contributions to Society
62
3 . 5 G reen Logistics
43
70
1.4 Dialogues with the Stakeholders 2 0
02
Feature Report
22
3 . 6 Green Services
46
Appendix
2 .1 Green Performance
23
3 . 7 Green Recycling
47
2 . 2 Wastewater Management
24
3 . 8 Green DNA
48
2 010 Co r p o r a te S o c i a l
70
Responsibility Repor t Errata
2 . 3 Employee Safety
26
2 .4 Green Factory
28
2 . 5 Response to Climate Change
29
G R I/G3 .1 I n d e x
71
R e p o r t A s s u r a n ce
78
Abbreviation List
79
Letter from the President
Dear stakeholders,
2011 is the fifteenth anniversary of the founding of AUO, and
I'd like to take this opportunity to thank all my colleagues
from the bottom of my hear t for their hard work and
dedication and our suppliers for their cooperation. I'm also
grateful to our customers, investors, and other stakeholders
for their support and encouragement. Over the past 15 years,
we have witnessed several milestones such as a company
merger, a financial crisis, and an expansion into other
business areas. We have always kept our core values and faced
all challenges with an open mind, never veered from our
commitment to sustainable development.
The climate change and depletion of resources has turned
into an economic risk that businesses can't af ford to
ignore. We have always shown concern for international
trends in carbon reduction and responded to the risks and
opportunities posed by climate change with innovative and
eco-friendly concepts. Our target for 2015 is to reduce carbon
emissions in all fabs by 25%, and we keep working toward
the 2012 goal of a 30% product carbon footprint reduction.
Besides green business strategies, we also spread green
concepts and experiences on campuses and industries by
promoting the "Green Ark Project" in the hope of enlisting
their help in working toward a sustainable environment. We
are increasing investments in solar business to be able to
provide total solar solutions. We have investment projects in
Europe, America, and Asia and will continue to expand our
markets and increase production capacity of highly efficient
solar panels. We aim to assume a leadership position in the
field of solar industry.
The earthquake in Japan on March 11, 2011 reminded the
global community of the importance of corporate response
capabilities and risk management. Besides initiating a
business continuity plan and assist Japanese operation offices
and subsidiar y in crisis response and rescue operations
and restoration of production, a plan to raise the disaster
awareness of employees was promoted in Taiwan. The
purpose of this project is to promote disaster awareness and
self-protection skills, guiding employees to use the same
concepts and preparations to protect their families.
The development of displays and the acquisition of related
patents have turned into a key factor in global industrial
competition. Besides winning multiple awards for our
products, we have been listed on the Ocean Tomo 300 Patent
Index for two years in a row. We have accumulated more than
9,000 patents and industry-leading know-how in many areas
over the past 10 + years. These important assets have given
us a leadership position in the field of intellectual property
rights, futhermoreenabling our clients to strengthen their
market position by cooperating with us.
Even in times of recession, AUO still adheres to the value of
sustainability . In 2012, we are accelerating the progress of all
kinds of improvements, shortening our operating procedures,
responding to changes, and facing our challenges. We will
focus on our products, simplify our process, and enhance
our values to guarantee that the company will continue to
prosper. At the same time we will also keep up our efforts to
fulfill our responsibility for society in the hope of building a
great future in cooperation with all our stakeholders.
With the concerns about American Antitrust legislation,
we insist on our corporate core value of integrity. When
facing unfounded accusations, we take recourse to legal
action which represents the most arduous path that is most
consistent with our corporate values. We always hope to
receive a fair and just verdict.
AUO will continue it s active engagement in social
contribution and concern for disadvantaged groups. We strive
to make multiple contributions to society fashion, including
the support of local agricultural product, assistance in the
rebuilding of remotely located elementary schools which
have been devastated by disasters, provision of scholarships
for student s, promotion of environmental education,
conservational ecology, and reintroduction of original species.
AU O Pre s i d e nt
03
Overview of AUO
04
1.1 About AUO
1.3 Operating Performance
1.2 Corporate Governance
1.4 Dialogues with the Stakeholders
01.1
About AUO
Overview of AUO
AU Optronics Corp. (known as AUO) was formed in 2001 by the merger of Acer Display Technology, Inc., (the former of AUO, established
in 1996) and Unipac Optoelectronics Corporation. In 2006, AUO merged with Quanta Display Inc. to become a big TFT-LCD manufacturer
with a leading position in large-sized TFT-LCD market worldwide. AUO is the first TFT-LCD manufacturer to be successfully listed at
the New York Stock Exchange (NYSE). AUO also extended its market to the green-energy industry in late 2008. The Display and Solar
businesses were established respectively in October 2010 as the Company's two core businesses.
AUO generated NT$379.7 billion in sales revenue in 2011 and now houses a staff of more than 45,000 throughout its global operations
spreading across Taiwan, Japan, China, South Korea, Singapore, Malaysia, the U.S., and Europe.
ARC is responsible for managing the R&D resources of AUO for the development of display and green energy technologies in the future.
The Center will also build the foundation for the development of mid and long-term technologies and introduce international R&D resources
according to the company's development strategies to create the biggest R&D platform in Taiwan for display and energy related industries.
Uncompromising
Integrity
Amazing Life
Passion & Professionalism
Execution & Excellence
Be a Global Leader
Caring & Contribution
in Green Solutions
MISSION
AUO Vision, Mission and Values
Company
Name
Employees
Capital
Founded
Products and
Services
Chairman
Vice Chairman
Headquarters
Global Operations
AUO Headquarters
45,000 [consolidated]
Around NT$88.3 billion
August 12, 1996
TFT-LCD, LTPS, OLED, E-paper, Solar
Solutions
K.Y. Lee
H.B. Chen
Paul S.L. Peng
Appendix
President
AU Optronics Corporation
AUO & the Society
AUO also launched the "Aurora Project", hoping to recruit over 200 talented students and research talents from overseas to join AUO within
the next 3 years and to provide intellectual manpower to support economic development.
VALUES
Bright Innovation
In responding to the development of global strategies and the growth of both display and solar businesses, AUO started the construction
project of "Advanced R&D Center" (ARC) located at Hsinchu Science Park in 2011.The job of ARC is to conduct the R&D of advanced green
technologies and to develop platforms for innovative technologies. ARC will work closely with other prestigious international laboratories,
universities as well as research institutions to build a foundation for the development of advanced technologies in AUO.
VISION
Feature Report
AUO has been doing its best in practicing Corporate Social Responsibility (CSR). It has been selected as a member of the Dow Jones
Sustainability World Index (DJSI World) for a consecutive two years since 2010, making it the only TFT-LCD manufacturer worldwide to join
the Index. AUO is categorized under the Computer Hardware & Electronic Office Equipment (THQ) sector, and has been ranked number
one in that category for two successive years.
No. 1, Li-Hsin Road 2, Hsinchu Science Park,
Hsinchu, Taiwan, R.O.C.
Taiwan, the U.S., Japan, South Korea,
Singapore, Mainland China, and Europe
05
Development of Display Business
Display Product Market Analysis
AUO is the top manufacturer of TFT-LCD panels in the world. It
provides customers with a full range of panel sizes, ranging from
1.2 inches to 71 inches, for comprehensive applications. Its market
share for large-size panels is approximately 16%1.
AUO will continue its development and investment in advance technologies such 3D, wide screen, and touch panel. In responding to global
warming, energy saving and carbon reduction issues, AUO has focused on its development of LED backlight, power saving and eco-friendly
design products to fulfill the needs of consumers in all aspects. AUO will continue to spend effort in product improvement to maintain its
leading position in the market.
The R&D center of AUO of fers integrated solutions using
innovative technologies, including 3D, touch panel, LCD, e-paper,
OLED and customized solutions, to provide its customers with,
high value-added and diversified products.
The Company is dedicated to providing its customers with
innovative, high value-added product portfolios. Fabrication
facilities commonly known as "fabs" of every generation have been
established to proactively develop a wide range of applications,
so that the Company st ays one step ahead with business
opportunities secured and synergies achieved.
ADVANCED
TECHNOLOGIES
CUSTOMIZED
SOLUTIONS
LCD, OLED,
3D, Touch..
G3.5
G4
G5
4”wx60
7”wx32
15.6”w x 18
600x720 mm
680x880 mm
1100x1300 mm
G6
G7.5
32”wx8
42”w x 8
1500x1850 mm
1950x2250 mm
Value Chain
Integration
2500
DISPLAY
TOTAL SOLUTIONS
2000
1500
INNOVATIVE
APPLICATIONS
G8.5
55”wx6
2200x2500 mm
06
Source: Display Search Large Area TFT-LCD Unit Shipment 2011 Q4.
500
mm
Display Total Solutions
1
1000
Optimal cutting to offer full range of sizes
1700
Applications of Mid, Small-size Display
Since the development of flat-panel display, TV products have
evolved from "TV 1.0 – watch TV" of traditional CRT TV to "TV
2.0 – select TV". Today, TV products have entered a new era of
"TV 3.0 – use TV", where TV not only serves to broadcast TV
programs, but also to provide entertainment with diversity and
interaction. Through the use of internet, TV can be used as a
home entertainment center that offers real-time interaction for
families. With the integration of 3D technology, TV products
nowadays can provide consumers with new visual and interaction
experience for g ames , movies , spor t s and self- produced
materials.
Because of the development of cloud computing technology as
well as the integration of information products with consumer
electronic products, desktop PC displays have evolved towards
the wide-screen design (16:9) for TV and DVD applications.
These panels with Full HD and high-quality LED performance
have gradually become multifunction displays to satisfy the needs
for both work and TV. Owing to the launch of Apple's iPad that
boosted the sales of tablet PC, the release of Ultrabook by Intel,
and the release of Windows 8 by Microsoft, display in the future
will have features such as light-weight, compact in size, humanized
interface, multi-touch screen, high contrast, wide screen, and low
energy consumption.
Among all the applications of mid, small-size panel, mobile phone
is still the major application. The launch of Apple's iPhone has
increased the demand for touch screen. Moreover, the advance in
wireless communication has boosted up sales for smart phones.
As a result, consumer's demand for low energy consumption, lightweight, compact, and high resolution products increases. In this
regard, AMOLED products have successfully caught consumer's
attention and will soon become a rising star in the consumer
electronics market.
4 28
Tablet
PND
Mobile
DSC
Applications of Information Display
Feature Report
Applications of Television Display
Overview of AUO
Display Product Development Trend
Touch Solutions
Notebook
Printer
Automotive
Public Info Display
AUO & the Society
公用信息顯示器
Mobile Solutions
CINEMA SHOWTIME TABLE
TV
Monitor
MOVIE
THEATER
SHOWTIME
GREEN
HOUSE
1
10:30, 12:45, 14:50
16:30, 19:50, 22:45
SUNFLOWER
3
10:30, 12:45, 14:50
16:30, 19:50, 22:45
23:15
2,5
10:30, 12:45, 13:50
16:30, 20:50, 22:45
4
9:30, 12:45, 14:50
16:30, 19:50, 21:45
STARSHIP
6,7
Appendix
SLOW LIFE
EARTH LOVE
9:30, 13:45, 14:50
17:30, 19:50
Video Solutions
Diverse product applications
07
Development of Solar Business
PV Product Market Analysis
PV Product Development Trend
Year 2011 is the 3rd year since AUO started its solar business. This
year, we successfully jointed the PV Cycle organization, which
allows our products to be treated appropriately at the end of the
life cycle without causing any impact on the environment. Starting
from February 2012, we began to use "BenQ Solar" as our new
brand name to market our solar PV products and services, which
are sold in various markets worldwide, such as Europe, the United
States, Asia and Africa. Also with our efforts to provide valueadded services for solar PV systems projects, we have successfully
completed and secured solar projects with our global partners in
Europe, the United States, Africa and elsewhere.
The solar PV solutions of AUO involve collaboration with other
solar cell module and system companies. By working with these
solar technology and component partners, it is hoped that best
solar technology and services can be provided via a vertically
integrated solar value chain in solar PV industry.
Aiming at high-end European market, AUO has developed GreenTriplex
PM250M00 PV module with an aesthetically pleasing all black
appearance, three busbar cell design, and self-cleaning function. In
addition, GreenTriplex is used in the AC photovoltaic technology,
where the integrated micro inverter converts module's DC power
to grid compliant AC power, enhancing system performance by up
to 25% more than traditional PV systems.
In 2011, AUO worked with the ABB Group to successfully complete
the first 1.2MW solar demonstration project in South Africa. By
using AUO's high-efficiency solar module (PM318B00) that exhibits
an outstanding efficiency of 19.5%, the power plant constructed can
generate 2,200 MWh per year of electricity for 1,500 households.
This is AUO's first expansion into the African market after having
finished a near 5MW project, the largest solar park in the United
Kingdom. To fulfill customers' needs worldwide, AUO will work to
continuously increase its capacity of high-efficiency PV modules.
In Czech Republic, AUO's PV factory has obtained Italy's ICIM
and Germany's TUV Rheinland certifications in 2011 to prove its
"Made in Europe" modules. AUO's high-efficiency modules are of
great quality and widely acclaimed in Europe. To fulfill the European
orders, the Company will install new equipments in Czech's PV
factory to boost its capacity.
Solar modules with high conversion efficiency will be the trend for
future products. AUO's solar business has acquired poly-silicon R&D
and preparation technologies to provide high-quality raw materials
to solar PV manufacturers. The access of these technologies also
allows AUO to provide better services to its customers. AUO
endeavors to provide the most advanced solar products and fulfill
the needs of alternative green energy in the world.
In addition, a PV system called AC Unison was designed especially
for North America residential market. The system is a simple
integrated module that provides high energy yields, high efficiency,
and the best LCOE (levelized cost of energy) solution on the market.
The GreenTriplex PM300P00 PV module that will be launched in
2012 can provide maximum output power of 300W. This highpower module can be installed vertically or horizontally, which is
appropriate particularly for large-scale solar power plant.
To provide total solutions to the customers, AUO developed a solar
power monitoring system to monitor power generation in real time
and perform abnormal analysis if necessary. Such system will ensure
that solar power is generated smoothly and the solar system is
operated under optimum condition.
Solar power plant in South Africa, in comparison with the thermal power
plant aside
AUO will strengthen the advantages of vertical integration in
solar industry to provide its customers with highest quality and
best competitive PV products. Through the adoption of accurate
power generation assessments and financial models, AUO is able
to perform detailed benefit analysis for its solar projects, creating
satisfactory returns within the entire lifecycle of the solar projects.
AUO takes the lead in developing and introducing high quality leadfree manufacturing process into solar modules, and has successfully
obtained UL1703 certification in the U.S. Customers will be offered
clean and environmentally friendly solar products to lower the
impact of natural environment.
Polysilicon
/ Ingot / Wafer
Solar Total Solutions
08
Solar Cell
PV Module & BOS
Project Business
Participated Organizations
Nov
• AUO was selected again in the Ocean Tomo 300® Patent Index.
Oct
• AUO sponsored "Apollo VI", designed by the National Kaohsiung University of Applied Sciences, with High-Efficiency Solar
Cells to compete in the 2011 World Solar Challenge.
• AUO sponsored DaDa's Magic World in Taiwan National Museum of Natural Science for the 2nd year.
Taiwan Business Council for Sustainable Development
v
Taiwan Corporate Sustainability Forum
v
Taiwan TFT LCD Association
Sep
Jul
Jun
• AUO's Corporate Social Responsibility (CSR) Report has received GRI A+ certification for four consecutive years.
• AUO announced the inauguration of module plant in Slovak. The new plant enables AUO to offer prompt services to
customers in Europe.
• AUO announced that its facility in Taiwan has passed ISO50001 standard for energy management. It is the first manufacturer
in the world to have obtained this certification.
Photonics Industry & Technology Development Association
v
v
R.O.C. Taiwan Liquid Crystal Society
v
Flexible electronics Industry Alliance
v
Chinese Society for Management of Technology2
v
Mobile Industry Processor Interface Alliance
v
Taipei Computer Association
v
Taiwan Electrical and Electronic Manufacturers' Association
v
Taiwan Photovotaic Industry Association
v
3D at Home
v
v
Taiwan Digital Publishing Forum2
v
SEMI PV Group
v
Apr
• AUO's PV modules approved by the California Energy Commission for expansion into the U.S. market.
• AUO was granted as one of the five strongest businesses in China with the most amounts of patents acquired.
• AUO and Sharp signed Patent Cross License Agreement.3
ITRI Materialsnet
Mar
• AUO joined "Earth Hour" event on Mar. 26.
SEMI Taiwan Committee
Feb
• AUO Crystal Corp., one of AUO's subsidiary companies, will establish a solar wafer plant in Taiwan's Chungkang Export
Processing Zone to provide a wide variety of products and services to its PV customers.
Jan
• AUO announced the establishment of the biggest display and energy technology R&D platform in Taiwan, the "Advanced
R&D Center", which is located at Hsinchu Science Park.
• AUO and companies of the Benq Group initiated the "2011 Green Party" in AUO's Houli site.
Semiconductor Equipment and Materials International
v
SEMI Taiwan PV Committee
3D Interaction & Display Association
v
v
v
v
v
v
v
v
v
v
Chinese National Association of Industry and Commerce, Taiwan
v
Zero Energy Building Technology Alliance
v
PV Cycle
v
Appendix
• AUO's G8.5 Fab in Houli garnered world's first LEED Platinum Certification.
3
v
The society for Information Display
May
Chinese Society for Management of Technology suspended on July 22, 2011, Taiwan Digital Publishing Forum
suspended on Novenber 1st, 2011.
v
v
AUO & the Society
2
• AUO announced its Display Business reconfiguration to aim for integrated value-added services.
• 2011 AUO A+ Summer Intern Program in-lined with green energy industry.
• AUO's CIPO (Chief Intellectual Property Officer), Dr. Fang-Chen Luo, was honored with "2011 IEEE Jun-ichi
Nishizawa Medal".
• The 6th "Honest-Intelligent Scholarship" has successfully raised a total of NT$10 million.
v
Aug
v
The Allied Association for Science Park Industries
• The green packaging design of AUO received the "Golden Pin Design Award 2011".
• AUO named to Dow Jones Sustainability World Index for two consecutive Years.
Special Project
Member
or Committee
Feature Report
Dec
• AUO completed South Africa's first 1.2MW solar project.
• AUO announced that Mr. Paul S.L. Peng is appointed as the new President of AUO and President of Display Business
Operation, effective from January 1st, 2012. Former President of AUO, Dr. L.J. Chen will be dedicated to serve as President of
Solar Business Operation and devote fully to the operation of the new green energy business.
Management
Overview of AUO
Organization par ticipated and the role played
AUO's Milestones in 2011
Sharp and AUO in the first quarter of 2011 of each other against the infringement event, we entered into a Settlement Agreement and Patent Cross
License Agreement with Sharp on April 15, 2011, and both parties agreed to dismiss all pending legal actions that have been filed against each other.
09
Awards
Product/
Technology/R&D
Corporate
Taiwan CSR (Corporate
Sustainability Report)
Award
The Taiwan Institute for Sustainable Energy has organized the
Taiwan CSR Award for four consecutive years. AUO's CSR
Report has won good recognition from the Foundation for
four consecutive years.
Corporate Social
Responsibility Report
Excellence Award for
Listed Company
Taiwan Stock Exchange Corporation entrusted outside
researchers to organize the CSR Report for listed companies
in recent 3 years based on GRI G3 Guidelines. AUO has been
granted with the Excellence Award.
Health Management
Award
The Bureau of Health Promotion, Department of Health,
Taiwan selected 30 out of 1,888 corporations who has good
performance in health management. AUO was selected due
to its excellent health promotion plan and was granted with
the Health Management Award.
China Green Company
Hundred List
China Green Company Hundred List is a company list for
sustainable development chosen by media of China among
Chinese companies and China-operated foreign companies.
AUO was in the List in both 2010 and 2011.
AUO was honored to receive the CSR Award from Vice President
of the Republic of China Hsiao Wan Chang and the award was
accepted by Mr. Wells Lin, the senior manager of ESH.
10
Taiwan Model of ECO
Product Award
"EcoDuo Solar Module" and "32-inch TFT-LCD Panel" received the "Taiwan Model of ECO Product
Award" and were granted with "Taiwan Model of Eco Product Label". These two products also
earned their international publicity in the 2012 Green Trading film.
Outstanding Photonics
Product Award 2011
"15.6-inch Glasses-Free 3D LCD Module" received the "Outstanding Photonics Product Award
2011". The Awards were handed out by the President of the Republic of China to 10 winners.
2011 Science Park
"Innovative Product
Award"
"15.6-inch Glasses-Free 3D LCD Module" once again received the 2011 Science Park "Innovative
Product Award" in Taiwan. This is the second award won by AUO's glasses-free 3D technology.
This Award not only affirms AUO's dedication in the development of innovative technologies
to lead the advancement of flat-panel display industry, but also demonstrates AUO's excellent
achievement in 3D technology.
2011 China Packaging
Star – Gold, Silver, and
Bronze Award
China Packaging Star Award is an award recognized by the World Packaging Organization (WPO).
Winner of this Award is qualified for packaging design recommendation to participate international
packaging design activities. It is the most prestigious and scientific award for the field of packaging
design in China.
Golden Pin Design
Award
AUO's "Full Sheet Touch Panel Glass Assembly Slot Shipping Box" won the 2011 Golden Pin Design
in packaging category. This Award also creates good impression for Taiwan's excellent-design
products.
AUO received the Taiwan Outstanding Photonics Product Award
from President of the Republic of China Ma Ying-Jeou and the award
was accepted by Mr. Michael Tsai, the Vice President of the Video
Solution Business Group.
AUO received the Hsinchu Science Park Innovative Products Award
from the Chairman of Taiwan National Science Council, Mr. Li Lo
Chuan and was accepted by Mr. TK Wu, the Vice President of the
Mobile Products Business Group.
Site
Award
Awarded by
Industrial Development Bureau, Ministry of
Economic Affairs
Excellence in Water Saving
Singapore
Award
Awarded by
Excellent Unit in Promoting Ecology
Improvement
Suzhou Industrial Park
Energy Saving Excellence Award
Bureau of Energy, Ministry of Economic Affairs
Excellent Unit in Water Conservation
Suzhou Water Conservancy Department
Industrial Waste and Environmental
Resource Management Excellence
Award
Environmental Protection Bureau, Taichung City
Government
Environmental Protection Guiding Fund
Suzhou Industrial Park
People's Government of Suzhou Municipality
Excellent Unit in Labor Safety and Hygiene
Central Taiwan Science Park
Five-Star Enterprise in Suzhou's EnergyStar Program
Enthusiastic Unit as Member of the
Occupational Safety Family
Model Enterprise for Health Promotion in
Suzhou
Jiangsu Province Patriotic Health Campaign Committee
Central Taiwan Science Park
Outstanding Unit in Labor Safety and
Hygiene
Hsinchu Science Park
Enterprise with Safe Production Integrity
in Suzhou
Jiangsu Province Safety Monitoring Department
Hsinchu
Excellent Unit in Fire Safety Management
Suzhou Fire Safety Committee
Lungke
Excellent Unit in Occupational Safety
Investment
Institute of Occupational Safety and Health
Excellent Unit in Safe Production
Green Energy Award
Taoyuan Craft Union of Occupation
Xiamen Torch High-tech Zone Committee and Xiamen
Xiang An District Safety Monitoring Department
Xiamen Safe Enterprise
Xiamen Safety Production Committee
Winner Enterprise of the Ankang Cup
All China Federation of Trade Unions and State
Administration of Work Safety
Pilot Unit for Establishment of Corporate
Safe Culture
Xiamen Torch High-tech Zone Committee
Taichung
Houli
Longtan
Public Welfare Model in Occupational
Safety and Hygiene
Hwaya
Public and Private Place Air Pollution
Reduction Excellence Award
Suzhou
Taoyuan County Government
Taoyuan County Government
Xiamen
AUO & the Society
Water Resources Agency, Ministry of Economic
Affairs
PUB, Singapore's national water agency
Feature Report
Water Conservation Excellence Award
Overview of AUO
Greenhouse Gas Voluntary Reduction
Excellence Award
Site
Appendix
The Taichung Site was granted with the Greenhouse
Gas Voluntary Reduction Excellence Award by Industrial
Development Bureau, Ministry of Economic Affairs in 2011. AUO
is the only company in TFT-LCD industry to win this Award.
The Water Resources Agency, Ministry of Economic Affairs
selected organizations with excellent water conservation in 2011
and the Taichung site was granted the honor, which is the second
consecutive year in receiving this award.
The Energy Star Competition was held by the Suzhou City People's
Government to encourage businesses to reduce carbon emission and
conserve energy. The Suzhou site won the title of the Energy Star's 5 Star
Level Enterprise.
11
2011 企業社會責任報告書
01.2
Corporate Governance
AUO has established its framework and practice of corporate governance based on the ROC Company Law, the Securities Exchange Act and
other pertinent regulations. Since AUO is a listed company in Taiwan and New York Stock Exchange (NYSE), the company is also subject
to comply with relevant US regulations governing foreign listed companies. AUO has always been committed to corporate governance and
insisted on safeguarding shareholders' rights. The company also firmly believes that having a board of directors that is sound in its structure
and capable of self-discipline to be the root of corporate governance. The governance of AUO is divided into 3 major units: Board of
Directors, Audit Committee, and Compensation Committee.
Board of Directors
Business Scope for Main Depar tment
Department
Audit Office
The management of Internal audit and operating
procedures.
Display BO
The management of product planning, manufacturing,
application, marketing and customer services for
desktop display, notebook, TFT-LCD TV, car display,
industrial PC, digital camera, digital video, handheld
DVD, handheld game console, cell phone etc.；the
planning and management of the raw materials, finished
products and manufacturing process；to research
and develop advanced technologies and design new
products.
Solar BO
To provide AUO green solutions, including the
cooperation with solar module and system suppliers,
the acquirement of the high-quality poly silicon and
wafers, the continuous and close cooperation with
global solar partners, and the integration of upstream
and downstream suppliers.
Legal
Legal affairs.
Financial
The planning and management of Accounting and
Financial affairs.
Strategic
Planning
The planning of corporate operation, the integration
of upstream and downstream vendors and the
management of strategic partners.
Construction
Engineering
T h e p l a n n i n g , co n s t r u c t i o n a n d m a i n t e n a n c e
management of factories and buildings.
IT
The maintenance and development of internal application
systems, and implementation of new IT technologies.
Human
Resources
The development of Human resource, recruitment,
compensation, employee relationship and factory
services.
Corp. Com
The marketing of corporate image, the planning and
management of corporate identity system (CIS), and the
maintenance of external relationship of mass media.
ESH
The research and planning of manufacturing risk and
ESH management.
The Board of Directors serves as the primary decision-making body for the company's key decisions. Duties of the Board include the
appointment, supervision of AUO's management and being responsible for the company's overall operation and the maximization of
shareholder's profits.
The Board is responsible to set clear goals and make efforts in accomplishing them. The compensation of Directors should be approved in
the shareholder meeting. The participating shareholders will validate and acknowledge the result of board management as an assessment
of performance management for the highest governing body at AUO. The evaluation of the Board's performance to improve the quality
and efficiency of decision-making for the board and it may accomplish the goal of effective management and supervision of the company.
Furthermore, the annual financial report will reveal the attendance of the Board of Directors, which will further reinforce the obligations and
responsibilities of Directors, making supervision and management of the company more effective. The election of AUO's directors is realized
through a candidate nomination system whereby the shareholders would choose from the list of director candidates during the shareholders'
meeting. Presently, the board of directors comprises eleven members with profound experience and academic knowledge in related
industries.
S harehol d er s
Audit Co mmittee
Board s of Di rect ors
C hai r m an
Vi ce C hai r m an
Compensation Committee
Auditing
P res i d ent
So la r B O
DP BO
VS BG
AUO Organization
12
DP MF G
MS BG
DP S C M
TS BG
Excut i ve
Q ual i t y Di v.
D P TU
So la r B G
Leg a l
IT
So la r MFG
FIN
HR
CE
Co rp. Co m
Stra teg ic
Pla nning
ESH
So la r TU
Business
Chairman
Kuen-Yao
(K.Y.) Lee
M.B.A., International Institute for Management Development, Switzerland, Chairman of AU Optronics Corp, Chairman of
Qisda Corporation, Director of Darfon Corporation, Director of BenQ Materials Director
Vice Chairman
Hsuan-Bin
(H.B.) Chen
B.S. Communications Engineering, National Chiao Tung University, Vice Chairman of AU Optronics Corp, Chairman & CEO
of Wellypower Optronics Corporation
Representative of
Legal Director
Lai-Juh Chen
Ph.D., Chemical Engineering, National Tsing Hua University, President of Solar BO AU Optronics Corp, Director of Darwin
Precisions Corporation
Representative of
Legal Director
Paul S.L Peng
M.B.A., Heriot-Watt University, U.K., President of AU Optronics Corp., Director of Darwin Precisions Corporation,
Director of Forhouse Corporation
Representative of
Legal Director
Ko-Yung (Eric)
Yu
M.B.A., University of Strathclyde, U.K., Director of AU Optronics Corp., Senior Vice Presdient of Qisda Corporation、CEO
of BenQ Materials
Representative of
Legal Director
Hui Hsiung
Ph.D., Physics, University of California, Berkeley, U.S.A., Vice President of AUO Executive、Director of AU Optronics Corp.
Director and President of Qisda Corporation
Representative of
Legal Director
Ronald
Chwang
Ph.D., Electrical Engineering, University of Southern California, U.S.A., Chairman of iD Ventures America, Inc., President of
Acer Technology Ventures, America, President of Acer America Corp, President of Peripheral Business, Acer Inc., Director
of CoAdna Holdings, Inc., Director of Luxnet Corp.
Chang-Hai
Tsai
M.D., Teikyo University, Japan, Superintendent of China Medical University Hospital, Vice Superintendent of China Medical
University Hopsital Superintendent, Head of Director of Taiwan Hospital Association, Director of Mega international
Commercial Bank, Chairman of National Health Research Institutes、Presidential Advisor, Office of the President,
R.O.C.(Taiwan), Chairman of China Medical University & Health Care System, Founder and Chairman of Asia University,
Consultant of Department of Health, Executive Yuan, R.O.C.(Taiwan), Director of Taiwan Fertilizer Co., Ltd., Chairman of
the Foundation of Children Philanthropy, Consultant of Taichung city Government, Professor of China Medical University
Hospital, Tsai Chang Hai Education Foundation Head of Director, Director of Taiwan Joint Commission on Hospital
Accreditation, Director of Mega Securities
Representative of
Legal Director
Huey-Juan
Hsieh
Ph.D., Finance, University of Houston, U.S.A., President, Supervisor of Chief Telecom Inc., Independent director of Gold
East Paper (Jiangsu) Co., Ltd., President of Co-Operative Asset Management Corp., General Manager of Chunghwa
Development Capital Management, Assistant Manager of Chunghwa Development Industrial Bank Investment Department
Independent
Director
Mei-Yueh Ho
B.S., Agricultural Chemistry, National Taiwan University, Independent Director of Bank of Kaohsiung, Minister, Ministry of
Economic Affairs, R.O.C., Council Minister, Council for Economic Planning and Development, R.O.C.
Independent
Director
Ping-Ho Yang
Ph.D., Electrical Engineering, Princeton University, U.S.A., Chairman of UniSVR Global Information Technology
Corp., Supervisor of Applied Vacuum Coating Technologies Co., Ltd., Vice Chairman and President of Windbond
Electronics Corp., Vice Director of Industrial Technology Research Institute Electronics Research Laboratories
The Audit Committee within the scope of its authority may
require relevant department officers, internal auditors, certified
public accountants (CPA), legal counsels, or other personnel to
provide pertinent and necessary information. Such information
shall be reviewed or consulted with attorney lawyer, accountant
or other professional staffs and the fees required shall be paid by
the company.
The Audit Committee of AUO is composed of 3 independent
Directors and 1 financial expert. The 3 independent Directors
are all qualified in terms of their professional qualification, work
experiences, independence and currently serving as independent
director of other public companies, which conforms to the
" Regulations Governing the Appointment of Independent
Directors and Compliance Matters for Public Companies".
The Audit Committee works closely with the Company's CPA
and is responsible for the assessment of the CPA's selection
independence and performance. At the same time, the internal
auditors would report to the Audit Committee periodically and
submit the consolidated audit report as required in the annual
audit schedule. The Audit Committee also conducts periodical
evaluation on the company's internal control system, its internal
auditors and their performance.
Appendix
Independent
Director
The Audit Committee is responsible for assisting the Board of
Directors to carry out its duties of supervision and operations
required by the Securities Exchange Act, the Company Law
and other pertinent regulations including (but not limited to):
the auditing of the financial statement, internal control system,
auditing & accounting policies/procedures, the appointment/
dismissal of certified public accountant and finance/accounting/
internal audit supervisors and so forth.
AUO & the Society
Education & Current /Selected Past Positions
Name
Feature Report
Position
Audit Committee
Overview of AUO
Board of Directors' List
Note：82% of the Board of Directors are male and 18% are female
13
Compensation Committee
Anti-corruption
The Board has approved to establish the "Compensation Committee Organization Plan" on August
30, 2011 according to the "Regulations Governing the Appointment and Exercise of Powers by the
Remuneration Committee of a Company Whose Stock is Listed on the Stock Exchange or Traded Over
the Counter" for organizing the Compensation Committee in AUO. The duty of the Compensation
Committee is to objectively prescribe and review the compensation policies and systems for Directors
and Managers in the company and propose its recommendations to the Board of Directors to facilitate any
related decision-making process.
Integrity, the AUO's core value, is the guideline for all AUO employees to follow in their work attitudes,
values, and behaviors. Therefore, any corruption, bribery or extortion is strictly prohibited by AUO.
Anti-corruption principles are clearly stated in the AUO's employee handbook and relevant publications
and have been incorporated in related employee training courses to ensure that every AUO employee
thoroughly understands all pertinent terms and regulations.
In order to, eradicate corruption and maintain operation efficiency, all AUO employees are required to
comply with the following regulations:
According to the regulations of the Organization Charter for the Compensation Committee, the Board
of Directors assigned the independent Directors of AUO to be the members of AUO's 1st Compensation
Committee. It is required that at least 2 meetings should be held by the Compensation Committee every
year. In 2011, a total of 3 meetings were held by the Compensation Committee.
• Employees should remain unbiased and honest in vendor selections to make the most competitive
Both the Board of Directors' Rules of Procedure and the Organization Charter for the Audit Committee
explicitly state terms to avoid the conflict of interest for members of the board. The member of the Board
of Directors and the Audit Committee shall recuse himself or herself from participating in agenda items
that involve personal interest where such participation is likely to prejudice the interest of the company.
Moreover, such director member may not take part in the voting process or exercise voting privileges on
behalf of other directors. The Company has appointed Independent Directors who possess professional
knowledge and are independent within the scope of their directorial duties. Independent Directors shall
provide objective recommendations to the Board of Directors based on their professional knowledge to
facilitate corporate decision-making process. These independent directors bring an unbiased and objective
perspective in the company's decision-making process by providing suggestions based on their expertise
and experience. In the discussion of motions during board meetings, directors are expected to take the
input from independent directors into account and state their reason/opinions for supporting/opposing
motions in the meeting records while ensuring compliance with the principles of avoiding conflicts of
interest to protect the company's rights and benefits.
The spokesman system and the corporate website established by the company will act as the channel for
the announcement and delivery of corporate massages. In addition, AUO has established an investors
email (ir@auo.com) specialized for handling any investment related inquiries.
decision for the company.
• Employees are forbidden to directly or indirectly make financing, accept gifts or invitation to banquets
from suppliers, vendors or customers that are engaged in business transaction with AUO to prevent
potential damages to the company's reputation or operations.
• Employees are prohibited to receive kickbacks or illicit benefits in any form from suppliers.
• Employees and their relatives are strictly forbidden to accept gifts, or any cash, or any equivalent in monetary goods.
• Employees are strictly prohibited to abuse the privileges of their position to receive illicit benefits or
engage in any form of malpractices.
• Employees are strictly forbidden to take opportunities by use of the privileges of their position to
acquire properties owned by the company or other parties through fraud, illegal possession or theft.
• Employees are required to declare various expenses honestly.
In addition, AUO has established internal reporting channels, including "President's Mailbox" and "Audit
Committee's Mailbox" for anonymous reporting, and also a communication channel "Supplier's Mailbox"
(Integrity@auo.com) for the suppliers to report any illegal activity directly. Once the report is received,
the independent internal audit division will take actions and conduct necessary investigations.
AUO's internal audit division will periodically assess relevant risks to formulate auditing plans, and report
the audit results to the Audit Committee and the Board of Directors so that the management would
have a better understanding of the company's operation result.
AUO will continuously maintain the principle of integrity and good business reputation to eradicate
corruption.
14
01.3
Operating Performance
The role that the investors play in AUO's various levels of
operation is crucial in all aspects. Besides announcing monthly
sales repor ts, the company also holds quar terly investor
conferences, scheduled telephone conferences and annual
shareholders meetings. All related information can be found on
the AUO company website.
Unit:mn
250
NT$:100 mn
5,000
Revenue & Shipping Quantity (2000~2011)
$4,802
Large Panel Unit Shipment
228.6
187.5
M/S Panel Unit Shipment
143.1 $4,239
$3,797
$3,593
113.5
$2,174
$1,681
1.8 4.3
4.6 4.9
2000
2001
AUO Revenue & shipping growth
8.3 9.1 11.8
2002
21.5
2003
54.0
33.3
18.9
2004
79.7
89.6
48.8
30.7
2005
2006
2007
2008
2009
2010
2011
Categories
2007
2008
2009
2010
2011
Net Sales
4,802
4,239
3,593
4,672
3,797
Revenues
4,802
4,239
3,593
4,672
3,797
Operating Costs
4,169
3,908
3,746
4,567
4,374
Tax Expense
21
46
-0.22
11.87
-42.05
Tax Exemption/
Tax Deduction
110
75
14
9
0
Appendix
$256
$1049
79.2 80.9
114.5
AUO & the Society
$2, 931
$757
The slowdown in the global economy, particularly the sovereign
debt crisis in Europe, that has been affecting global business,
banking and financial sectors has also affected the market demand
and has resulted in a negative impact on electronic products
sales from which we generate our income. There continue to
be a number of side effects from the slowdown on our business,
including significant decreases in orders from our customers,
insolvency of key suppliers resulting in raw material constraints
and product delays, inability of customers to obtain credit to
finance purchases of our products and/or customer insolvencies
and counterparty failures negatively impacting our operations.
Because of such factors, we believe the level of demand for our
products and projections of future revenue and operating results
will be difficult to predict. If the global economic downturn
continues or if any similar economic downturn occurs in the
future, our business, results of operations and financial condition
may be affected materially and adversely.
$4,672
Revenue
$376
220.9
188.1
The slowdown in the global economy could continue to affect
materially and adversely our business, results of operations and
financial condition.
The responsibility of our experienced operating team is to
communicate future development strategies of this company
to the investors to ensure they fully understand our operation
policies. The statement from our operating team can also be found
on the AUO (http://auo.com/?sn=101&lang=en-US) and the Taiwan
Stock Exchange Website.
Economy Indirect Impact
Feature Report
According to the Companies Law, shareholders are allowed to
propose bills to the company in written forms during the annual
shareholders meeting. We have also appointed specific personnel
from the investor relations department and set up an investor
relations section on the AUO website for the convenience of our
shareholders to express their concerns and suggestions through
open email. All questions will be transferred to the Management
Department and answered individually. It is our belief that all hard
work will improve the operation transparency of AUO and allow
our investors to have access to even more referential information
when making investment decisions. The total combined revenue
for the entire 2011 was 379,700 million NTD. The accumulated
shipments of large sizes were over 114.5 million units in 2011,
which were 0.9% more than the 113.5 million units in 2010. The
total shipments of small to mid sizes were over 187.5 million units,
which were 15.1% less than the 220.9 million units in 2010.
Overview of AUO
Financial Performance and
Communication
Unit: 100 million New Taiwan Dollars
15
External Affirmation of
Sustainability Evaluation
AUO named to Dow Jones Sustainability
World Index for Two Consecutive Years
In 2011, AUO stood out of the world's 2,500 largest companies
evaluated and was again selected as a member of the "2011 Dow
Jones Sustainability World Index." Among all 57 sectors of DJSI
World, AUO was regarded as the leading company in the Computer
Hardware & Electronic Office Equipment (THQ) sector for 2
consecutive years. AUO also named as the Dow Jones Sustainability
Asia Pacific Index (DJSI Asia Pacific) for the third consecutive year.
AUO is currently the only TFT-LCD manufacturer worldwide to
have held this record consecutively.
The "2011 Dow Jones Sustainability World Index" specifically
focuses on the ability to integrate sustainability subjects throughout
the enterprise. AUO received the highest scores in categories
such as Innovative Management, Climate Strategy, Environmental
Policy/Management System, Environmental Reporting, Hazardous
Substances, Human Capital Development and Talent Attraction &
Retention.
Ranked 3rd place in the 2011 CSR Asia
(excluding Japan) Sustainability Award
For three consecutive years, CSR Asia has performed valuations
with 100 sustainable indexes on the environmental, social and
governance (ESG) categories, which include the inspection
of publicly information and the ESG risks disclosed by traded
companies in Asia. AUO was ranked number one in the sector and
has consecutively be listed within the top ten Asian businesses for 2
years in a row.
16
Obtained Prime Qualification Rating from
Oekom Research AG Evaluation
Listed in the Ocean Tomo 300 ® Patent Index
Ranking Once Again
Oekom Research AG is a leading rating agency in Europe that
was established in Munich, Germany in 1993 and utilizes the most
comprehensive collection of criteria for the ethical evaluation of
companies. Oekom Research AG pre-selects about 3,100 companies
every two years from investors' point of view and approximately
550 companies will receive the prime qualification after the
evaluation process. AUO was invited to participate in the evaluation
for the first time in 2011 and received the prime qualification in May
of the same year.
It is an honor for this company to be chosen as one of the
constituents of the US 2011/2012 Ocean Tomo 300 ® Patent Index
again, securing our position as the leader in intellectual and financial
patents possession with even more assurance.
Honored to be in the Top 5 Number of
Certified Patents Businesses in China
AUO builds a steady technical foundation by actively laying out
technical patents globally which earned us the fourth place in
the top 5 number of patents certified firms in China during 2011,
approving AUO's steady and powerful patents layout strategy,
along with our innovative technologies and ability to create win
win situations with our clients. AUO focuses on improving its
independent innovation technology by relying on mature production
capabilities, the advantages to quickly react to market trends,
the implementation of patent layout strategies which allowed
us to dominate our competitors globally in the quantities of
patents possessed for which we received numerous domestic and
international awards for our invention, innovation, patent quality
and quantities.Until the end of 2011, the total certified number of
global patent cases was 8,900 and the accumulated certified cases in
China are already over 3,300.
Ocean Tomo 300 ® Patent Index is the first stock index that uses
company intellectual property value as its basis. The patent index
system calculates the innovative technology ratio of a business,
using the value of patents it holds corresponding to its financial
values and AUO prevailed from the rest to become one of the 300
constituents. Until the end of December, 2011, the total number of
patent applications issued by AUO exceeds 16,500 cases, with 8,900
global patents certified and close to 99% of these cases invention
based. The quantity of patent applications submitted by AUO is
amongst the top in the domestic optronics industry and ranked
number four in China.
The New York Stock Exchange has rated Ocean Tomo 300 ®
Patent Index as the first Broad-Based Index in 35 years since the
introduction of the Dow Jones Industrial Average in 1896, the
Standard & Poor's 500 in 1957 and the Nasdaq Composite Index in
1971. The total market value of the 300 constituents in the index
averages USD$ 270 Billion. The Ocean Tomo Patent Index is an
effective index that evaluates business intellectual and financial
operation performances and also provides reliable standard for
investment comparison in this knowledge economy generation.
Establishment of the Business Continuity Plan
The catastrophic earthquake of North Eastern Japan occurred in the afternoon of March 11th, 2011 and AUO immediately initiated
the crisis response mechanism in the same afternoon, and assembled the crisis management team for associated responses.
Primary responses include employee security management, response to supply chain impacts, countermeasures of the impacts
caused by radioactive fallouts, evaluation of customer impact and statements.
311 Japan Earthquake Disaster Response Plan
Supply Chain
Management
Highlights in 2010
Security Management
of Japanese
* Explain the extent of impacts to the customers
* Understanding the customer's supplying needs and provide necessary assistance
* Check the safety condition of employees and their families
* Supply necessary materials
AUO BCP Milestones
• Held the Risk Management Seminar
2008
• Drafted the Fire Hazard BCP according to BS 25999-2
• Held trainings and drills for the Fire Hazard BCP
• Responses to the Financial crisis
2009
• Drafted the Infectious Diseases BCP according to BS25999-2
• Held trainings and drills for the Infectious Diseases
• Drafted the Earthquakes BCP according to BS 25999-2
2010
* Organize retreat procedures
* Engage 24 hrs around the clock monitoring of data and radioactive contamination
Group Joint Prevention Emergency Response
Mechanism
During 2011, at least 18 Group Joint Prevention Emergency
Response drills were held in all fabrications that combined
neighboring business groups or suppliers for the training of all
types of simulated circumstances, including leaks of special gases,
toxic chemical disasters, fire hazards in raw material storage area,
fire hazards in warehouses and storage areas…etc. To further
enhance the responsive abilities of suppliers for special gases and
chemicals in contingencies, AUO also performed tests onsite
or through telephone without warning and rated the supplier's
abilities based on test results.
• Held trainings and drills for the Earthquake BCP
Appendix
In 2011, we held a Business Continuity Management Forum after
we went through the 311 Eastern Japan earthquake responses
and had accumulated a series of practical business continuity
plan experiences. Three professional speakers were invited to
share their practical experiences in climate change and crisis
management, in order to improve the crisis management ability
of the company and high ranking managers through exchange of
ideas.
Customer Relation
Management
AUO & the Society
Highlights in 2011
Head
Office
* Monitor and measue the conditions of radioactive contamination on imported goods
Taiwan is situated in the geographical location in the CircumPacific Seismic Zone, and the threats of an earthquake posts
potential catastrophic impacts to the operation of a high-tech
manufacturing facility such as AUO and could also break the
supply chain. We've evaluated the potential impacts of a large
scale earthquake incident on production and supply chains using
Taichung as the simulated environment and drafted the Business
Continuity Plan (BCP) according to the Business Continuity
Framework which includes Prevention Measures, Pre-event
Preparedness and Post-Event Response. Drills and trainings were
held for these measures which included the corporate level and
site levels. The simulated environments included: fab and facility
system shut off, road blockage, supply chain interruption, recourse
competition, media response and community assistance...etc.
* Investigate the damage condition of the suppliers and arrange raw materials from
alternative sources for production
Feature Report
With the occurrence of major catastrophes increasing in recent
years, businesses are paying more attention to the issue of
business continuity. AUO started the establishment of a crisis
management organization in 20 08 and proceeded with the
promotion of related projects.
Statement Regarding the 311 Japan Earthquake
Overview of AUO
Risk Management
• Established the Group Joint Prevention Emergency Response
Mechanism
2011
• Initiated the 311 Japan Earthquake Crisis Management
Measures
• Held the Business Continuity Management Forum
Members of the Monitoring and Inspection Team performing leak
inspections drill
17
Investigation for Alleged Violation of
Antitrust and Competition Laws
We a n d ce r t a i n o f o u r s u b s i d i a r i e s , a l o n g w i t h v a r i o u s
competitors in the TFT-LCD industry, are under investigation
for alleged violation of antitrust and competition laws of certain
jurisdictions including but not limited to the following: Since
December 2006, we and certain of our overseas subsidiaries
have become involved in antitrust investigations by the United
States Department of Justice (the "U.S. DOJ"), the European
Commission Directorate-General for Competition (the "DG
COMP "), the Canada Competition Bureau, the Taiwan Fair
Trade Commission, the Korea Fair Trade Commission and the
Japan Fair Trade Commission, concerning the allegations of
price fixing by manufacturers of TFT-LCD panels. In January
2009, the Taiwan Fair Trade Commission visited our office in
Taiwan and requested certain information from us as part of its
investigations into the TFT-LCD industry. In November 2009,
the Taiwan Fair Trade Commission notified us of the termination
of its investigation. In February 2012, the Canada Competition
Bureau notified us of the discontinuance of its investigation.
The Japan Fair Trade Commission and the Korea Fair Trade
Commission also requested certain information from us as part of
their respective investigations in 2007 and 2009, respectively. In
December 2011, we were in receipt of a written decision made by
the Korea Fair Trade Commission ("KFTC") alleging the violation
of competition rules in Korea conducted by a number of LCD
manufacturers, including us and imposed fines on a number of LCD
manufacturers, including us. The fine imposed by KFTC against us
is 28,442,000,000 Korean Won. We paid the full amount of the
fine and filed a complaint for objection in the KFTC and also filed
an appeal in the Seoul High Court. In February, we were notified
by the KFTC of a 30% reduction of the fine. In March, KFTC
refunded the reduced fine to us. In 2009, the DG COMP issued
a "Statement of Objections" to a number of LCD manufacturers,
including us, alleging anti-competitive activities. We received DG
COMP's Statement of Objections in May 2009 and submitted our
18
reply in July 2009. We and certain LCD manufacturers attended
the hearing held by the DG COMP regarding its investigation in
September 2009. In December 2010, DG COMP announced the
imposition of fines on five LCD manufacturers, including EUR116.8
million on us. We paid the full amount of the fine in March 2011 in
compliance with the applicable rules and regulations for filing an
appeal to the General Court to vigorously defend ourselves. The
ultimate outcome of this case is still pending and it is anticipated to
take at least two years. In November 2011, the DG COMP advised
us that they had begun an investigation of competitor contact
regarding small size panels during 1998 to 2006. No determination
has been made and we do not know when the investigation may be
concluded. As with the prior EU investigation, we are cooperating
with DG COMP and we intend to continue to cooperate as
warranted as part of our ongoing defense of this matter. Our
management is reviewing the merits of this lawsuit on an on-going
basis.
In June 2010, we, our U.S. subsidiary and six our current and
former officers and employees were indicted in the United
States District Court for the Northern District of California (the
"Northern California Court") for an alleged one count violation of
Section 1 of the Sherman Act, which carries a maximum penalty of
ten years in prison and a $1 million fine for individuals and a $100
million fine for corporations. The maximum fines may be increased
to twice the gain derived from the crime or twice the loss suffered
by the victims if either of those amounts is greater than the
Sherman Act maximum fines. The superseding indictment alleges
that we, our U.S. subsidiary and their alleged coconspirators
derived gross gains of at least US$500 million, and persons other
than the defendants and their alleged coconspirators suffered
gross losses of at least US$500 million. Arraignment hearings in
relation to bail for five of the six indicted individuals were held in
July and August 2010. On August 13, 2010, the Northern California
Court ruled that Mr. HB Chen, our Vice Chairman and Dr. LJ
Chen, our then President, must surrender their passports and are
barred from leaving the Northern District of California without
the Northern California Court's permission. Mr. Chen and
Dr. Chen retained counsel to deal with this issue. We initiated our
deputy system and our business has not been materially affected
due to Mr. Chen and Dr. Chen remains in Northern California;
however, if we and our subsidiary are found to have violated
antitrust and/or competition laws in the applicable jurisdictions,
we and our subsidiaries will likely have to pay a fine or penalty.
Trial for the criminal case started on January 9, 2012 and the jury
began deliberations on March 1, 2012. On March 14, 2012, (Taiwan
time) the jury reached its verdict for charges made by the U.S.
DOJ against us, our U.S. subsidiary and certain of our executives.
The jury acquitted Dr. LJ Chen and Mr. Hubert Lee and could not
reach a decision with respect to Mr. Steven Leung and, therefore,
a mistrial was declared in his case. However, a guilty verdict was
returned against us and our U.S. subsidiary, and individuals Mr. HB
Chen and Dr. Hui Hsiung. The Northern California District Court
is expected to issue a fine against us and our U.S. subsidiary within
the next few months. We and our U.S. subsidiary intend to appeal
the verdict and any fine. The ultimate outcome of the appeal
is uncertain. While there are a number of alternative ways the
amount of the fine can be determined, as a result of this verdict,
management has made its assessment of the amount of the
estimated fine after consulting with legal counsel, and re-evaluated
the appropriateness of the previously recorded provision. Based
on such consultation and the various unknown factors and
uncertainties, management has determined that while the actual
fine to be imposed may be materially higher than its provision, no
significant adjustment was necessary at this time for the provision
recognized at December 31, 2011 as a result of this verdict.
Management will continue to re-assess the appropriateness of
the recorded provision each reporting period and will make any
adjustments to our financial statements as deemed necessary.
However, the actual amount of the fine as determined by the court
could be materially different from the recorded provision.
In addition to the matters described above, we are also a party
to other litigations or proceedings that arise during our ordinary
course of business. Except as mentioned above, we are not
involved in any material litigation or proceeding which could be
expected to have a material adverse effect on our business or
results of operations.
AUO & the Society
Since August 2010, a number of states in the U.S, such as New
York, Illinois, Florida, Oregon, Wisconsin, Missouri, Arkansas,
Michigan, Washington, West Virginia, California, South Carolina,
Mississippi, Oklahoma and several retailers and distributors also
filed lawsuits against a number of LCD manufacturers including
us. We have retained counsel to handle the related matters. We
intend to defend these lawsuits vigorously, and at this stage, the
final outcome of these matters is uncertain, and the amount of
possible loss, if any, of certain of these lawsuits is currently not
estimable. Our management is reviewing the merits of these civil
lawsuits on an on-going basis.
Appendix
There are also over 100 civil lawsuits filed against us and/or
our subsidiaries in the United States and several civil lawsuits in
Canada alleging, among other things, antitrust violations. The
putative antitrust class actions filed in the United States have been
consolidated for discovery in the Northern California Court. In
the amended consolidated complaints, the plaintiffs are seeking,
among other things, unspecified monetary damages and an
enjoinment from the alleged antitrust conspiracy. The Court has
issued an order certifying two types of classes that may proceed
against us and other TFT-LCD companies: direct purchasers and
indirect purchasers. The civil class actions are expected to be tried
in and after May 2012 unless a settlement is reached. Also, the first
track of plaintiffs that have opted out of the class cases are set for
trial in November 2012. While our management intends to defend
Since the fourth quarter of 2009, AT&T Corp and its affiliates
(collectively, "AT&T"), Motorola Inc. ("Motorola"), Tracfone, Best
Buy, Nokia Corporation ("Nokia"), Target Corp., Kmart Corp,
Costco Wholesale Corp, HP, Dell, Sony, CompuCom Systems,
Inc., TechData Corporation and other various business entities,
filed civil lawsuits against a number of LCD manufacturers
including us in the United States and, in the case of Nokia, in both
the United States and the United Kingdom, claiming among other
things, unspecified monetary damages and an enjoinment from
the alleged antitrust conspiracy. The US Court has stayed Nokia's
claim against us and our U.S. subsidiary and ordered Nokia to
arbitrate those claims. Nokia has not yet commenced arbitration
proceedings. The Court has stayed some of Dell's claims against us
and our U.S. subsidiary and ordered Dell to arbitrate those claims.
Dell has not yet commenced arbitration proceedings. Certain of
Dell's claims against us and our U.S. subsidiary remain pending in
the federal court. We intend to defend these lawsuits vigorously,
and at this stage, the final outcome of these matters is uncertain,
and the amount of possible loss, if any, is currently not estimable.
We have made provisions with respect to certain, but not all, civil
lawsuits as the management deems appropriate. We will revisit the
issue of adjusting the said provisions from time to time as we deem
appropriate. Any penalties, fines, damages or settlements made in
connection with these legal proceedings and/or lawsuits may have
a material adverse effect on our business, results of operation and
future prospects.
Feature Report
We have made certain provisions for certain antitrust matters in
certain jurisdictions as our management deems appropriate. We
will revisit the issue of adjusting the said provisions from time
to time as our management deems appropriate. The ultimate
outcome of the pending antitrust investigations cannot be
predicted with certainty. Any penalties, fines or settlements made
in connection with these investigations and/or lawsuits may have a
material adverse effect on our business, results of operation and
future prospects.
certain suits vigorously, the ultimate outcome of the matter is
uncertain, and the amount of possible loss, if any, of certain suits is
currently not estimable. Our management is reviewing the merits
of this lawsuit on an on-going basis.
Overview of AUO
It is also possible that certain of our executive officers, senior
management and/or other employees, current and/or former, may
be held criminally liable and subject to imprisonment and/or fines.
We and our subsidiaries may also agree to pay a fine or penalty
as part of any plea bargain and/or settlement. To our knowledge,
other competitors that pled guilty and entered into plea bargain
agreements with the U.S. DOJ have agreed to pay fines from
US$35 million to US$400 million. While our management does
not know all the facts and circumstances that led each of the
competitors to enter into those pleas, we are aware of the
outcome of those plea bargain agreements, which may or may not
be the amounts which the court may decide to consider in relation
to our case.
19
01.4
Dailogues with the Stakeholders
In the pursuit of sustainable development, businesses must pay attention to the topics that its stakeholders are interested of and maintain an
open communication channel with immediate responses to these the issues. The main stakeholders of AUO include the employees, suppliers,
customers, investment agencies, community residents, scholars and media. Besides the usual communication channel, AUO also issues
surveys outside the company in order to understand the topics of interests of our stakeholders.
The correlated issues are drafted according to the relative function of office in AUO and 30 issues of interest are selected while taking location of
business operation, neighbor relations, customer demands and international trends into consideration. The level of stakeholders concerned for each
issue category will be collected through the survey system and then the department representative of AUO analyze the level of operation impact has
on the AUO. Topics with high concerned or impact will be treated as priority and listed in the annual work plan. A total of 241 surveys were issued
in 2011 to the stakeholders including employees, suppliers, customers, investment agencies, community residents, scholars and media. The rate of
reply was roughly 43% and the information on the issues of stakeholders concerned is disclosed in related chapters of this report.
Communication channels for AUO with it s primar y stakeholders
Issues of Communication in 2011
Co
•Product information and services
•Green product information, quality services
•Statement on the event of antitrust laws
•Environmental achievements
•Degree of EICC implementation
•Employee safety and health
ication Channe
mmun
l
•Green Forum
•Conditions of operation
•Social responsibility achievements
•Suppliers Conference
•Response to conflict minerals
•Restriction of Hazardous Substances
policies
•Green experiences sharing
•Business Continuity Plan
•Product carbon footprint
•Mailbox for complaints
•e-communication
platform
Suppliers
Identify the level of issues
We s h o w e d t h e l e v e l o f s t a k e h o l d e r s
concerned to each issue with a rating from
0 to 4 and calculated the scoring order of all
issues with weight average.
Prioritize
STEP
•e-communication
platform
Investors
Stakeholder
Employees
1
•Annual Shareholders
Meetings
Customers
The level of issues of our stakeholders concerned and its impacts
to AUO can be identified through the substantiality analysis for
the issue of stakeholders concerned. Besides responding with the
results of this company's hard work in this report, the key tasks
are also drafted in this report as well.
STEP
s
•Customer Service System (CSS)
•Service Quality Assurance (SQA)
•Customer Satisfaction Survey
•Questionnaire
•Audit
Materiality Analysis of the
Stakeholders Concerned
2
•Monthly Sales Reports
•Quarterly Investor
Conferences
Community
Neighbors
/Non-Governmental
Organization
The information we collec ted from t he
customers, suppliers, employees, community
r e s i d e n t s , i nve s t m e n t a g e n c i e s , m e d i a
and scholars by the depar tment formed
evaluation team with associated issues of
concerned is used to evaluate the operation
i m p a c t s o n A U O . We p r i o r i t i z e t h e
"stakeholders concerned" and "operation
impacts", which include key issues from
stakeholders' feedbacks, showing how AUO
value the opinions of its stakeholders with
great respect.
•e-communication platform
•BenQ/AUO Foundation website
•Bulletin board
•Operation conditions
•Statement on the event of environmental
topics
•Projects of environmental, safety and health
•Labor-capital problems, green activities
20
•Mailbox for complaints
STEP
•e-communication platform
•Seminars
•7885 direct line
•Periodic meetings
•Visits to local groups
•Environmental website
Com
munication Channels
•Public welfare activities
•Topic of environmental safety and health
•Social responsibility achievements
3
Plan and Review
Those relevant issues will be responded in
this report and included in the 2012 company
List of Tasks.
Materiality Analysis for issues AUO's stakeholders concerned
Employee rights and equal treatment
Business risk management
10.11
Organization of talents cultivation and human resource
performance index
Employee rights and
equal treatment
4.3
9.06
Product restriction of hazardous substances management
8.97
Actions to enhance suppliers’ green and sustainable practices
8.96
Wastewater treatment and discharge
8.88
Methods of communication with stakeholders
8.79
Green supply chain
8.78
8.74
Water resource management
8.69
Status of the supplier to compliance with local or
international regulations
8.64
8.62
Financial information disclosure
Air pollutants treatment and emission
8.53
Effectiveness of material resource application
8.45
8.41
Product carbon footprint reduction
8.32
Fair competition and trading
8.31
Energy management and green buildings
8.29
Responsibility of product recycle
8.23
Economic
8.20
Ecological products development and design
Waste reduction and recycling
8.15
Neighborhood relations management
Environmental
7.37
Listed as Priority
7.00
7
8
9
10
11
4.3
Business risk
management
1.3
Product credibility and
quality
4.1
Talent cultivation
and human resource
performance index
4.3
Conformity to
regulations
2.2
1. Establish business sustainability management institution
2. Continue to perform BCP training and drills
1. Continue to strengthen LSS recognition and activities
2. Continue to acquire product related management system
certifications
Continue to cultivate global talents and organize related courses
of training
1. Acute biological toxicity cause analysis in effluent
2. Continue to monitor the concentration of molybdenum in
effluent
1. Produce the AUO Integrity Handbook
Ethics, code of
conduct and
anti-corruption
4.3
2. Stablish the Commission of Major Discipline Investigation to
enforce the standardization of related practice and fairness in
case when violation occurs
Methods of analysis in
stakeholders concern
1.4
Provide a stakeholder opinion collection platform
Actions to enhance
suppliers' green and
sustainable practices
Product restriction of
hazardous substances
management
3.3
4.2
3.2
1. Establish the supplier sustainability evaluation institutions
2. Set up the group supply chain social responsibilities KPI
Appendix
Social
7.06
1. Promote the safety culture improvement project
2. Strengthen the chemical categorization management institution
AUO & the Society
Greenhouse gas emissions reduction
2.3
Results and handling methods of the employee
satisfaction survey
Employee safety and
health
Feature Report
9.09
Methods of analysis in stakeholders concern
2. Continuous monitoring of underage workers, child labors,
their working hours and wages
3. Create a friendly working environment and provide multiple
work opportunities for the physically and mentally impaired
9.11
Ethics, code of conduct and anti-corruption
2012 Key Tasks
1. Continue to promote EICC and comply with regulation
9.20
Conformity to regulations
Interest Scores (Interest * Impact)
Response
Chapters
9.48
Product creditability and quality reliability
Participation of charity events or
resources invested
Issues
Overview of AUO
10.25
Employee safety and health
Board of Directors formation and
operation, assessment and
inspection, directors shareholding
Key Issue's Feedback and Future Plan
10.42
3. Continue to encouragement for suppliers to acquire the
ISO14064-1 statement
1. Continue to increase the types of product restriction of
hazardous substances
2. Systemization of conflict mineral management
Issues of concern for the stakeholders
21
Green Performance
CO2
2.1 Green Performance
2.4 Green Factory
2.2 Wastewater Management
2.5 Response to Climate Change
2.3 Employee Safety
22
02.1
Green Performance
Refereed
Chapters
Develop product carbon footprint system that calculates CO2 emissions of panel type
products during its use, manufacturing and raw material phases
3.2
Develop Naked-eye 3D LCD Module with the features of high transmittance, high
backlight efficiency, and energy saving
3.5
Reduced the use of packaging materials. The new packaging is used on a total of 33 types of
products and the CO2 emission reduced 3.7% compared to 2010 and 23.8% compared to 2007.
3.5
3.2
The recycling rate of half-finished module of packaging material reached 92%.
3.5
The development of highly efficient solar panels with a transform efficiency as high as
19.5%.
3.2
Implementation of water freight transport, CO2 emission reducing by 29.40% compared to the
baseline of year 2008.
3.5
Develop solution proposals for residential solar modules that allow the consumer to
access the newest information on power generation and historical data through the
interfaces such as websites and smart phones.
3.2
Integrated part of the suppliers'mid and downstream manufacturing and distributing systems,
which reduced a total of 1,394,005 kilometers of transportation distances, 23,491,231
kilograms of paper packaging and buffering materials.
3.5
There are 15 suppliers acquired the ISO14064-1 Greenhouse Gas Inspection and
Inventory Statement and 7 suppliers who have passed the verification in the second
year.
3.3
The disassembly time for the 18, 19, 21 and 24 inches products were 5.50% less than 2010 and
8.07% less for the 27 inches products.
3.7
Established the Greenhouse gas information management system for the suppliers,
requesting significant suppliers to input its Greenhouse gas emissions and verification
statement.
3.3
The disassembly time for the 46 inches products was 12.20% more than 2010 mainly because
the light source was changed from Cold Cathode Fluorescent Lamp (CCFL) to Light Emitting
Diode (LED)
3.7
The recovery rate of direct packaging material was 84%
3.3
The weight of the 18, 19, 21, 24 inches products were 8.70% lighter than 2010, 13.97% lighter
for the 27 inches products and 10.40% for the 46 inches products.
3.7
Approximately 81% of the display business and 52% of the solar business uses local
suppliers
4.2
Cell glass thinning technology allowed the product weight to decrease by approximately 3.85%
~ 7.80%
3.7
Held the ISO50001 Experiences Sharing and Energy Saving Seminar. One supply chain
has already received the ISO50001 verification.
4.2
The CO2 emission decreased from the original PC+GF 5.05kg CO2e/kg to 4.19 kg CO2e/kg
after the development of PC+PET+GF consumption plastics.
3.7
The Greenhouse gas emissions per substrate size in 2011 came to 72 kilogram CO2e/
square meter
2.5
Held the "Clean Homes, Protect Taiwan" country wide coast/mountain cleanup event with a
total of 2,580 participants including employees and their families.
4.4
The manufacturing process electricity consumption per substrate size in 2011 came to
92 kWh/square meter
3.4
Hold the internal green topic promotional event each season with more than 20,000
participants per year.
3.8
The water volume used for the manufacturing procedure of unit production surface
area reduced to 0.5 cubic meter /square meter
3.4
Construct the solar power kitchen waste recycle system which generates liquid fertilizers to be
used on key bush areas in the plant.
3.8
Waste generation per substrate in 2011 came to 1.43 kilogram/square meter .
3.4
Recover Taiwan's original plant species Nuphar Shimadai and expanded school promotional
activities by 5 more schools.
4.4
The reduction of waste water sludge is approximately 1,116 metric tons
3.4
The employee carpool network reduced CO2 emission by 21.7 metric tons CO2e
3.8
The global recycling rate reached 84% while Taiwan sites reached 89%.
3.4
Virtualization of server by using 100% virtual server.
3.8
Green
Logistics
Green
Recycling
Green
DNA
Appendix
The green packaging received the gold, silver and bronze medals for the "China Packstar 2011
Award" and the excellence honor for the "2011 Golden Pin Design Award" by the Industrial
Development Bureau, Ministry of Economic Affairs in Taiwan .
AUO & the Society
Green
Production
3.2
Green
Procurement
The implementation of direct type LED panels on 32 inches product saves 45% of
energy compared to the original CCFL
Refereed
Chapters
Feature Report
Green
Innovations
Overview of AUO
In 2008, AUO has initiated "AUO Green Solutions" project and set 6 major committees for the implementation of our green promise. We have completed the targets and achievements intended for phase one in the year of
2010. In 2011, AUO continued to organize and review the project and execution results for each phase through the operation of this organization. In 2012, AUO declared the goal of reducing the carbon emission by 25% in
2015 as compared to year 2010. The achievements status and reference chapters in 2011 are shown in the following table:
23
02.2
Wastewater Management
Improving the Metal Concentration
in the Effluent
Research and Monitoring Biological
Acute Toxicity in Effluent
The amendment of the Effluent Standard was promulgated by Taiwan
Environmental Protection Administration (EPA) on December 15th
of 2010 with additional regulated standards specified for the industry
of optoelectronic materials, components manufacturing and areas
within science and industrial park. Those special standards including
limit values of gallium, indium, molybdenum, total toxic organics and
biological acute toxicity of water were officially implemented on
January 1st of 2012.
A 3-years joint research project with National Chiayi University on
effluent toxicity and environmental hormone studies was initiated in
2008. The result showed that our effluent does not have any acute
toxicity effects on vertebrates (carps and topmouth gudgeons) nor
does it cause chronic toxicity effects such as retardation of growth
and reproductive abilities to tilapia. There does not appear to be any
signs that suggest the existence of environmental hormone but a low
level of toxicity effects were observed for invertebrates (Daphnia
similis and Caridina shrimps). Even though the research result showed
that the effluent of our plant does not have much effect to the aquatic
vertebrates in order to clarify any uncertainty of non-conformance to
Taiwan EPA's newly-added regulatory inspection category of aquatic
acute toxicity on both categories of the vertebrates and invertebrates.
AUO has commissioned National Tsing Hua University in 2011 to
perform a research project on the effluent discharged from the
Lungke site with the application of the US EPA's Toxicity Identification
Evaluation (TIE) for an acute toxicity effects analysis, in hope to
identify the real sources of contaminations to invertebrates (Daphnia
similis) and use as the basis of monitoring and improvements on
specific target substances.
To ensure our compliance with the new standards, AUO has initiated
self-monitoring and analysis in all Taiwan sites in 2011. The results are
used as the basis for improvements on wastewater processing.
The data collected after a period of time suggests that the
concentration level of molybdenum in some sites' wastewater might
not meet the new standards1.
We immediately engaged in the evaluation of adding molybdenum
treatment systems in the wastewater treatment units, including both
the coagulation/sedimentation and the ionic exchange resin types.
Using the Lungke site as an example, the coagulation/sedimentation
system was chosen and has successfully reduced the molybdenum
concentration level from the original 1.0 – 2.4 milligram/liter to less
than 0.6 milligram/liter, significantly lowering the concentration of
metallic ions in wastewater.
FeCl3
Sedimentation Tank
Wastewater
w/ High-Conc.
Molybdenum
Coagulation Tank
Qualified
Effluent
Sludge w/ Molybdenum
Coagulation Molybdenum Treatment System Flow Chart
24
Due to the applicability of the Effluent Standard, the newly-added
categories and limit values for the industry of optoelectronic materials
manufacturing, only apply to the our plants where the effluent is
directly discharged to receiving water body, including our plants at
the Lungtan site, Hwaya site, and the Lungke site. Prior to the official
promulgation, we proactively commissioned a third-party in 2011 to
examine the aquatic acute toxicity for invertebrates (Daphnia similis).
The result indicated a conformity rate of 75%2. We will refer to the
suggestions provided by Tsing Hua University Wastewater research
project for wastewater monitoring to avoid the unsatisfactory
condition from reoccurring.
1
2
Effluent Standard of the wastewater molybdenum control limit of 0.6 mg / liter
A total of 12 inspections of aquatic acute toxicity for invertebrates (Daphnia similis)
were conducted. 9 out of 12 indicated the conformance of regulatory limit of 1.43,
while 3 out of 12 indicated the non-conformance.
1
2
3
4
1. Daphnia similis 2. Caridina Shrimp 3. Topmouth gudgeon 4. Carp
Effluent Sample
Phase I
Toxicant Characterization
by Physicochemical Measures
Phase II
Toxicant Identification Analyses
by Analytical Techniques
Phase III
Toxicant Confirmation Procedures
by Biological Approaches
Steps of the US EPA's Toxicity Identification Evaluation
Management of Effluents in Houli Site
Houli site according to the regulations stated in the "Central
Ta i w a n S c i e n c e P a r k P h a s e T h r e e D e ve l o p m e n t ( H o u l i
Base – Qixing Farm Portion) Project Environmental Impact
Statement"(Hereunder referred to as the Qixing Environmental
●Our employee will perform ecological inspections around
Niuchoukeng Trench every morning and afternoon to ensure
the condition of the water body and the ecology of fish groups
are normal.
●Gradually discharge effluent from small to large volumes, from
the initial 300CMD to 3,000CMD, to avoid causing drastic
changes to the Niuchoukeng Trench water quality and ecology.
Niuchoukeng Trench status
3
The wastewater from the Haoli site was discharged into Niuchoukeng Trench prior
to the completion of the Wastewater Treatment Facility in the Science Park as
regulated by the government. The wastewater of the Houli site was brought into
the management of the Central Taiwan Science Park Waste Water Treatment
Facility on July 4th of 2011, and all effluents are discharged into the estuary of Daan
River through a designated pipe line. The total discharge of effluents into
Niuchoukeng Trench by the Houli site was about 80 days and there were no
environmental contamination incidents related to effluents from the Houli site
during this period.
Appendix
Since the Ministry of Economic Affairs already explained that
Xiaoli Creek is no longer categorized as a source for drinking
water in a letter dated March 13th of 2012, Taiwan EPA had also
referred to the letter on March 19 th of 2012 and stated that
discharging into Xiaoli Creek no longer violates Environmental
Assessment regulations. Therefore, Taoyuan County Government
should examine these facts and extend AUO's permit for the
effluent discharging. Taoyuan County Government has extended
the permit from March 21st of 2012 to November 12th of 2016 for
AUO to continue discharging its effluent into Xiaoli Creek.
●Commission a third party to perform effluent water quality
inspection every week to ensure the quality is normal.
AUO & the Society
On February 13 th of 2012, Taoyuan County Government has
agreed to extend the discharge of effluent from the Lungtan site
into Xiaoli Creek until February 10 th of 2013, but did not agree on
the change of discharge route to Old Street Creek. Regarding this
situation, Taiwan EPA specifically issued a notification on March
15 th of 2011 to Taoyuan County Government and revoked the
extended permission to be expired on March 30 th of 2012.
AUO has always followed the regulations and respected the
decisions made by both Taiwan EPA and local governments.
Regarding this issue, we've submitted our applications for change
in discharge locations and extension of our effluent permits to
related authorities according to regulation, the authorities then
made decisions based on its jurisdiction. Even though we are fully
confident in our effluent quality, the disputes and differences in
opinions caused by the change in discharge location are no longer
controllable and solvable by a private organization. Nevertheless,
we will stand our ground firmly when dealing with this issue:
respect the decisions made by the government, strictly control the
water quality, continue to engage in neighborhood communication
and believing that all levels of government can act uniformly in
administration by solving this issue in a manner that satisfies the
public while conforming to regulations.
●Install automatic continuous effluent monitoring systems for
real time monitoring of items such as pH values and electric
conductivit y, ensuring that the ef f luent conforms to all
regulation standards.
In order to fulfill this statement, we've actively applied to Taoyuan
County Government for changing the sustainable water body to
Old Street Creek since 2009. We also made efforts to improve the
water quality of effluent and make it better than current standard
requirements.
During this period, a total of 48 inspections were conducted to
the quality of tap water sources in water purification plants by
Hsinchu County Environmental Protection Bureau, and most
conforms with the standards for drinking water sources; a total
of 913 cases of scheduled monthly tap water quality inspections in
the district showed that all results conform with the standards for
drinking water quality.
Assessment) approved by Taiwan EPA, following the standard
regulations for the initial stage of effluent discharge3 stated in the
"Qixing Environmental Assessment", the Houli site will post self
requirements with better measures such as:
Feature Report
The Lungtan site is located within the districts of Taoyuan County
and its effluent should be guided to the Xiaoli Creek, but since
the downstream of Xiaoli Creek enters into Hsinchu County,
its residents have requested that we discharge our effluent
somewhere inside Taoyuan County. To accommodate the opinions
raised from residents, we filed an application together with
Chunghwa Picture Tubes Ltd , who was also discharging into the
same stream, for a change in discharge route to Taiwan EPA. The
application was approved on September 18th of 2009. Based on the
approval report, the review committee finalized the resolution
stating that the effluent should be discharged to the Old Street
Creek in Taoyuan County.
According to the results of scheduled river water qualit y
inspection conducted by Taiwan EPA between 2010 and 2011,
the heavy metal contents found in Xiaoli Creek (Sansheng Bridge
Inspection Station), including cadmium, lead, hexavalent chromium,
mercury, selenium, copper, zinc and silver all conforms to the
related environmental standards of the Land Surface Water Body
Human Health Protection except manganese (caused by the
geology of that particular region).
Overview of AUO
Effluent Issue in Lungtan Site
25
02.3
Employee Safety
Improving Employees' Disaster
Prevention Concept
The compound hazards triggered by the Fukushima earthquake
on March 11th of 2011 not only devastated the economy of Japan
but also caused severe casualties that even effected the normal
operations of many companies due to the shortage of man power.
The types of hazard prevention we are promoting include:
ear thquakes, f ires, wind disasters, f loods, snow disasters
and nuclear hazards. There were a total of 10,0 0 0 onsite
participants, over 9,000 visitors online and over 40,000 "disaster
prevention card" were issued to our employees globally.
The "AUO Disaster Preparedness School" activity series are a
global promotional efforts with a total of seven events:
The frequent occurrence and magnitude of major catastrophes
around the globe in recent years have already been higher and
more severe than they were before. The manufacturing bases
of AUO are located in areas of Asia and Europe while the main
production hub – Taiwan – was rated as one of the areas most
likely to be impacted by natural disasters in the "Natural Disaster
Hotspots: A Global Risk Analysis" published by the World Bank in
2005.
AUO puts the life and safety of our employees and their families
as top priority. We used the Japanese earthquake experiences as a
reference and organized a series of hazard prevention promotional
projects called the "AUO Disaster Preparedness School" which
started in the year of 2011. We hoped to provide our employees
with the correct hazard prevention information, improve hazard
prevention preparation and expect the employees to pass on the
knowledge to their family members in order to raise their hazard
prevention awareness.
Manual for Disaster Preparedness in Traditional Chinese, English, Simplified
Chinese
26
Participant Experiences
Ning-Ning Hou
Outsource Management, Xiamen Site
It is a pleasure to know that our department has received an award
during the first month of the Dragon year. Natural disasters are more
severe each year, so we must be ready for hazard prevention and
environmental protection in order to ensure the safety of oneself and
others when disaster strikes, lowering the risks to a minimum.
Starting on the class 1 of the Hazard Preparedness School, Organize
Your Schoolbag to Online Q&A in class 6, all department colleagues
concentrated on learning and prepared simple disaster preparedness
kits at home with compressed biscuits, flashlights, water, medicines,
whistles, mask, pocket knives and clothing. During the online Q&A
contest, we won three backpacks of disaster preparedness kits and
will leave them in the office just in case for time of need, reducing
unnecessary risks and ensure the safety of our colleagues.
Lesson 1 Backpacking – Disaster preparedness kits demonstration and sale
Pei-Yu Chen
Lesson 2 Celebrities Expert's talk – Experts'lecture
Small Size Technology, Hsinchu Site
Lesson 3 Get the textbooks – Disaster preparaedness manual and cards
The reason I would consider buying the disaster preparedness kits is
because there seems to be more hazards happening around the world
recently, such as the 88 typhoon disaster in Taiwan, and when these
large scale disasters occur, besides relying on other's help, I can also
help myself or others in need. Basically all houses have anchorage
attached to cabinets to prevent falling, and all families prepared
food storage in case of shortage, and many new types of hazard
prevention food supplies were developed. I started collecting hazard
prevention equipments from Japan and realized the cost of actually
owning a set of basic equipment is quite expensive, plus the ordering
procedures of such equipment are also very complicated so I gave
up. Fortunately, this time the company held the hazard prevention
activities and introduced the function of disaster preparedness kits
and also for sale; I thought it was very convenient and a bargain so I
purchased many sets for my family members and friends. Some people
were very happy because they thought it was necessary to seriously
think about hazard prevention. Some friends felt strange like they
are going to escape as soon as they received the backpack and had
trouble in sleeping, but accepted it after a week. All the children were
familiar with the idea of disaster preparedness kits because they were
already taught in school. I think the idea of hazard prevention and
hazard prevention capability will take time to sink in and also need to
practice in order to really make it work.
Lesson 4 Athletic meet – Questions and answers
Lesson 5 Field sketch – Family day drawing competition
Lesson 6 Computer class – Online trivia game
Lesson 7 Finals – E - Learning
Onsite Quiz Session in Tianjin Site
Disaster Prevention Equipments Display
Safety Improvement Project of
Special Gases and Chemicals
tonner and immediately notified the supplier for repair and
exchange. However, prior to the arrival of the supplier, the
Ting-Kuan Liao
leaked gas had spontaneously combusted around 9:00am.
Facility Operation,
Taichung Site
The AUO emergency response team immediately attempted
to reduce the temper ature by spr aying water screens
and was able to control the fire around the tonner from
spreading. The Central Taiwan Science Park Administration,
The point of pushing this particular special gas and chemical
safety project is to emphasize the improvements of equipment
and operational risks on the user side when shipping from raw
material states to the factory, therefore strict requirements
are necessary starting from the filling procedures and shipping
safety standards of the supplier all the way to the re-check
inspection upon receipt of the container in AUO, even though
there are a lot of disputes coming from the suppliers, but with
the support of high ranking officers and purchases, the supplier
finally agreed to cooperate with AUO's safety standards.
the fire department and the Taichung City Government
Environmental Protection Bureau were notified at the same
time.
The tonner which had leaked were located in an independent
b u i l d i n g ( G a s R o o m) w h i c h i s s e p a r a t e d f r o m t h e
manufacturing building and other raw materials by a very safe
distance. The fire did not affect the manufacturing building,
no employees were harmed and the operation went on as
All of the improvement s made to in plant oper ational
procedures and equipment hardware refers to related
international standards and methods of competitors. The
evaluation group was able to come up with risk control
strategies through discussions and received full support
from high ranking officers in both budget for equipment
improvements or requirements of man power, allowing the case
to proceed without much problem. Continuous audits between
departments and fabs were performed during the course of
promotion. This is to execute case implementation and build a
continuous control mechanism.
usual. After the incident, government agencies started to
inspect the surroundings of the fab to make sure no harm was
caused to the environment. The Central Taiwan Science Park
AUO & the Society
Supply to process
the Houli site observed signs of leakage on the Silane 4
Newly leakage sensor
On the morning of September 16 th of 2011, engineers in
Feature Report
In order to manage the risks from the current manufacturing
process, AUO initiated a new project named "safety improvement
project of special gases and chemicals" and did risk evaluation for
all special gases and chemicals in 2011 September. The entire group
was separated to form seven gross functional teams to check
the safety issues including all pressure monitoring systems, leak
detector distribution points, equipment parts maintenance and
the time and period using rule of consumables and so on, in hope
to reduce the risk of gases or chemical leaks. For instance, "waste
handling" team found out 140 items that need to be improved. The
cost for this improvement project was about 61 million NTD. 50%
of total items were completed in 2011, the rest of the project will
be finished in 2012.
Explanation of Gas Leak Incident at Houli Site
Overview of AUO
Regarding the implementation of new manufacturing process
and machineries, AUO focuses on keeping a tight leash at
the source and performs assessment according to our risk
evaluation methods. The risk evaluation of newly implemented
manufacturing process includes factory building risks, machinery
safety and chemical managements. The risk evaluation team is
formed by personnel from R&D, equipments, manufacturing and
environmental safety departments who will hold meetings to
discuss measures to be used in dealing with new manufacturing
risks by referring to related international standards, methods from
competitors and local regulations.
Experience from Project Team
Administration, the fire department and the AUO emergency
response team extracted the Silane content of the leaked
tonner and removed it to a safe tonner by 4:50PM, September
16th, resolving the contingency.
Tonner
Pressure
relief valve
Newly leakage sensor installed on the tail of tonner to strengthen leakage
sensor
The entire case promotion process made me feel that this was
a complete implementation of ideas from top to bottom, led by
high ranking officers with their uncompromising attention on
safety, which allowed the members in lower levels and engineers
to recognize the importance of safety and risks, then pushed
them to create a safety culture that belongs uniquely to AUO by
personally taking part in the process.
4
Appendix
Leakage sensor
Silane gas is commonly used in photoelectric, semi-conductor and solar production,
its main characteristic is that it combusts under relatively low concentration and
therefore AUO had designed the supplying facilities for such gas with very strict
safety standards. AUO also trained internal emergency response personnel to act as
the first line of defense when contingency occurs. The cause of the incident was
determined to be a defect in the tonner supplied after internal investigation and we
have officially required the supplier to enforce stricter quality control standards.
27
02.4
Green Factory
Green Fab LEED Platinum Level
Achievement of the Houli Site
AUO currently owns 3 LEED certified manufacturing facilities,
consisting of 1 platinum and 2 gold levels. The G8.5 Fab located
in the Houli site inside Central Taiwan Science Park was awarded
with the LEED (Leadership in Energy and Environmental Design)
platinum cer tification in May of 2011 and became the f irst
TFT-LCD green factory to receive the LEED platinum level
certification.
In order to comply with the strict standards imposed by the
LEED platinum certification, we managed to excel ourselves in
multiple challenges. In the area of energy management, the overall
efficiency of energy saving is 49.7% compared to the ASHRAE 90.1
standards used by LEED assessment system.
AUO continuously invests in simulation designs for optimum
energy proposals, such as dual pressure compressing air systems
adjusted to meet the demand from machine to machine, which can
save up to 40 million kWh of electricity annually when the system
is in full production capacity condition. The world's most efficient
air conditioning system was also used in this Fab to replace single
manufacturing process in order to achieve a better energy saving
result during the manufacturing process.
AB C D E F G H I
J KL M
N
A
B
C
D
E
F
G
H
I
J
K
L
M
N
In addition to the energy saving from machineries, the Houli site
planted over 34,000 trees; and the entire site expanded the use
of highly efficient and mercury free LED lights. Eco friendly and
car pool parking spaces were also designated within the parking
lot as well as exclusive bicycle parking spaces. Solar panels with
total 134kW power generation capacity were also installed inside
the Houli dormitory. This amount of power contributes part of
the dorm electricity usage. The total annual electricity produced
from the solar panels can supply the daily power usage of about 40
families5.
In the aspect of water resource management , 90% of
manufacturing process water has been recycled and reused; the
roof of the factory collects rain water and stores it in the 600
metric tons rain water reservoir. Condensation drainage off air
conditioners is also collected and used on the plantation irrigation.
The toilets used 100% recycled water. On top of the original water
recycling facilities, a Water Inter-use System (WIS) was introduced
to the building system to interlink and reuse the clean water from
the production process. This system allows the possibility of water
reuse between different equipments without going through the
typical water recycling process.
Rainwater Recycling System
Waste Recycling Area
Digital Electricity & Water Meter Systems
Energy-Saving LED Lighting
High-Efficiency Air Conditioning Units
Green Promenade
Eco Pond
Green Building Materials
Forest Park
Green Bike Trail
Waste Water Recovery System
Green & Carpool Parking Spaces
Low Light Pollution Street Lamps
Flood Detention Pond
ISO50001 Energy Management System
The G8.5 Fab located in Taichung site passed the ISO50001 energy
management system certification on June 23rd of 2011, becoming the
first manufacturer in the world to receive such honor and is also the
first company in Taiwan to acquire such a certification6. At the same
time, the television module fab located in Suzhou site also passed the
conformity evaluation.
With the basis of ISO14001, ISO14064 and LEED certification
experience, we can easily implement ISO50001 energy management
system into our TFT-LCD and module fab simultaneously. We set the
year 2010 as the baseline year and achieve the target of reducing 25%
energy usage by 2015.
Ever since implementing ISO50001 to our G8.5 fab in Taichung site
and the television module fab in Suzhou site in 2011, we expect sites
including the Hwaya, Hsinchu, Lungtan and the Taichung plan to pass
third party certifications by May of 2012. We will continue to extend
the ISO50001 energy management system to all fabrications and
incorporate energy efficiency into purchasing evaluations through
resource management in order to reduce energy consumption.
ISO50001 certification giving ceremony
5
6
Green design of LEED platinum fab
28
Water Inter-use System
Calculation based on the electricity usage of 3,648 watts per Taiwanese family.
Article in ISO Focus showing that AUO had passed the ISO50001 certification
(http://www.iso.org/iso/iso-magazines)
Response to Climate Change
In 2011, the total amount of scope 1 and 2 GHG emissions
generated by AUO is approximately 2.98 million tons of carbon
dioxide equivalents. The percentage of scope 2 is more than 87.4%
of total emissions. The boundary of this inventory included global
manufacturing facilities and overseas offices and is from both
display and solar businesses.
Milestones of AUO Greenhouse Gas inventory
2.458
Initiated the GHG inventory
2.5
2.0
Introduced ISO14064-1 third party verification
Internal GHG Inventory Procedure was published
2006
All manufacturing sites obtained ISO14064-1 statement
2009
Provided GHG inventory trainings to the supply chain through
the TTLA platform
2010
Initiated scope3 inventory for business travels by aircraft
2010
Developed the enterprise carbon accounting and reporting
system
2010
Held supplier carbon inventory and verification plan
2011
Expanded the object of supplier carbon inventory and verification
plan
Expanded the category of scope3 including carbon emission
of all employees' land transportation and travel
2011
Joined Taiwan EPA GHG reduction project to finish third party
verification
2011
Finished GHG inventory and third party verification through the
enterprise carbon accounting and reporting system
2012
Expanded the category of Greenhouse Gas scope3
2.359
2.332
Scope3
2.516
2.604
1.5
1.0
0.5
0.539
0.409
0.340
0.373
0.286
0.003
0.0
2007
2008
2009
0.003
2010
2011
AUO GHG emissions in different scope
2007
Offices in overseas
2008
2.2E-04
Europe site
2.4E-04
2009
4.0E-04
1.2E-03
Singarpore site
2010
2.2E-04
2011
4.1E-04
2.3E-03
9.4E-03
7.9E-02
7.3E-02
China site
0.25
0.24
0.20
0.23
0.22
Taiwan site
2.75
2.46
2.41
2.62
2.67
CO2e Emissions (million tons of CO2e)
EEI
GHG Emissions
3.50
3.00
3.00
2.70
2.62
2.92
2.98
2.50
300
250
200
2.00
1.50
350
116
101
1.00
85
150
69
72
0.50
100
Appendix
2011
Scope2
AUO & the Society
2005
Million tons of CO2e
2003
2006
Scope1
3.0
Content
AUO has developed two platforms in 2011 to respond to external
requests for information disclosure and the establishment of
internal carbon reduction targets. One is the Enterprise Carbon
Accounting & Reporting System (ECA) and the other is EcoEfficiency Index System (EEI). Through the management of a
systematic platform, the timeline of GHG inventory can be
shorten and be more efficient. The system can also integrate the
inventory source and make it more accessible. On top of these
benefits, the scheduled systematic reports can help corporation
management level to set its carbon reduction target. The GHG
EEI is also introduced as a reference to establish company's long
term operation management principles. In 2011, the GHG EEI
shows 4.3% regression compared to the data from 2010, which is
72 kilogram CO2e per square meter.
Year
Feature Report
According to the GHG protocol developed by the World Business
Council for Sustainable Development (WBCSD) and the World
Resources Institute (WRI), GHG can be identified three scopes.
In 2011, AUO has completed the qualitative and quantitative
inventories for scope 1 and 2; while only partial qualitative and
quantitative inventories for scope 3 were done.
WBCSD and WRI announced Scope 3 Accounting & Reporting
Standard in 2011. AUO proactively followed the standard to
establish scope 3 inventory at the business level. In addition to
the use of aviation carbon emission calculator created by the
International Civil Aviation Organization (ICAO) in 2010 to
estimate carbon footprints left by employees from their air travels,
the carbon emission of employees' land transportation and travel
were also taken into account in 2011. The carbon emissions
generated from employees' business travels for AUO in the
year 2011 is approximately 3,389 metric tons of carbon dioxide
equivalents.
EEI (kg CO2e/m2)
AUO has initiated the GHG emissions inventory since 2003 and also
had implemented third party verification for ISO14064-1 in 2005.
Scope 1 emissions primarily come from PFCs used in
manufacturing processes and fuels used in utility systems. Scope
2 emissions come from purchased electricity. In 2010, scope 3
has started to include emissions related to business travels by
aircraft and then expanded its range to include emissions of land
transportation in the inventory in 2011.
Overview of AUO
Greenhouse Gas Emissions
GHG Emissions (million tons of CO2e)
02.5
50
0.00
2007
2008
2009
2010
2011
0
Trend chart of GHG emissions
GHG Emissions of All Areas
29
Reduction of GHG
After achieving 70% reduction of GHG emissions per substrate
size of production in 2010, AUO sets the next goal to achieve
25% 8 of carbon reduction by 2015.
To improve the efficiency of production power, our new factories
were all constructed with energy efficient design and even
awarded green building certification. We have also implemented
the ISO50001 energy management system in 2011 to show our
full commitments in improving energy consumption efficiency.
Besides saving energy, we also focus on the renewable power.
We have invested in the installation of PV system on the roofs
of some buildings with a total power generation of 165kW. In
2011, 154.88MWh self produced solar power were used in total,
which by conversion of electricity to GHG reduction equals to
approximately 959 metric tons of carbon dioxide equivalent.
The solar power system installed on Houli site dorm roofs
Regarding the emission reduction of high global warming potential
(GWP) gas from the manufacturing such as NF 3 and SF 6 , all
new factories that were constructed after 2003 had voluntarily
installed abatement devices. In 2011, we also planned to install the
abatement devices for factories constructed prior to 2003. The
total accumulated amount of carbon dioxide equivalent reduced
from the manufacturing by introducing the abatement devices
invested by AUO from 2003 to 2011 6.94 million metric tons.
7
8
9
30
Using 2004 as baseline year
Using 2010 as baseline year
Calculated according to the electrical power parameter 0.612 kgCO2e/kWh
announced by Taiwan Power Company
Carbon Neutrality Project
In addition to the aforementioned installed abatement devices,
the manufacturing process emission reduction measure of AUO's
global warming potential also researches on the alternative
evaluation of decreasing the use of such manufacturing process
emission or implementing emission with lower GWP.
SF6 gas is used in the dry etching of TFT-LCD process. Since SF6
belongs to the high potential GHG, our process experts made
investigations from the source to find ways to reduce the use of
this gas in the manufacturing process. By adjusting the process
parameters, SF6 consumption can be considerably reduced. Using
the G6 fab in the Taichung site as an example, if the fab is in full
production capacity, through adjustment of relevant process
parameters, the amount of SF6 gas can be reduced by 720 kilogram
per year, equivalent to a reduction of 32,000 metric tons of
carbon dioxide emissions per year. This SF6 reduction scheme will
be expanded to other factories simultaneously in other regions.
Not only does AUO make efforts in carbon reduction and energy
saving, we also teamed up with others in the industry for GHG
reduction by participating in the "Voluntary GHG Reduction
Agreement" during 2011~2015, signed between the TTLA and
the Industrial Development Bureau, Ministry of Economic Affairs,
promising to achieve the common goal of GHG reduction by 12
million metric tons of carbon dioxide equivalents within 5 years.
PFCs Reduction (million tons of CO2e)
7
0
2003
2004
2005
2006
2007
2008
2009
2010
2011
-11
-28
-50
-55
-65
-100
-82
-96
-98
-135
-150
PFCs emissions reduction performance
-124
The AUO headquarter located in Hsinchu, has participated in the
Taiwan EPA's Carbon Neutrality Project in 2011. We now plan to pass
the PAS2060 carbon neutrality certification in 2012. AUO implements
its carbon neutrality through the use of PAS2060 and the "Carbon
Footprint Implementation and Declaration Guidance" published by
the Taiwan EPA. The Carbon Footprint Management (CFM) plan
validated by third party was completed in November 2011. This result
officially announced the commitment to achieve carbon neutrality at
the end of the project period that we will achieve the target of zero
emission through reduction of internal emission and by using the
carbon credit limits approved by the Taiwan EPA.
Hsinchu Headquarter Building, Carbon Neutrality Project
Water Risk and Water Footprint
The climate change results in a worse condition of water resources.
Because of this, AUO organized water resource risk assessments
and focused on conditions of current site water usage, estimation
of future water usage volume, conditions of regional water supply
and demand from regional developments and other factors of
water risks starting from its Taiwan and China sites. We will
use the result from this assessment as a reference to develop
alternative water resource and a back-up system for the future. The
ISO 14046 Water Footprints standard are still being developed.
In December of 2010, AUO completed the product water
footprint of its 32" LED TV based on the 2009 Water Footprint
Manual and gained the ability to calculate water footprint for its
products. The product water footprint project will be implemented
based on the evaluation results of ISO 14046 developments.
Opportunities and Risks
Randolph Kirchain
Principal Research Scientist
Environmental Footprinting Initiative
Join the "2oC Challenge
Communiqué"
In the midst of opportunities created from climate changes
of business operation, AUO actively invested in solar related
businesses in 2008 and created the most efficient vertically
integrated solar value chain. The PV module of AUO received
the PAS2050 carbon footprint certification in 2010, establishing
an important milestone for the solar industry. Besides, AUO
has also entered the European PV Cycle Association by actively
participating in the construction and promotion of effective PV
module recycle project with a positive attitude. AUO is therefore
capable of supplying customers all over the world with PV
modules with the highest transformation efficiency, low carbon
and advanced overall green energy solution through supply chain
integration.
AUO has signed to support the 2°C Challenge Communiqué in
February of 201210. This makes AUO the first official signatory
Taiwanese company joining the initiative. As a responsible
corporate citizen, AUO completely understands the urgency
to stabilize the global temperature and meet the 2°C challenge.
The "AUO Green Solutions" is currently implemented to take
initiatives for green growth. Meanwhile, we will call on the
cooperation of the government to take reasonable action at a
national level, together to achieve a green growth and a lowcarbon economy.
Around the globe, firms are increasingly focused on
sustainability initiatives to help meet diverse social and
environmental pressures. Regulatory demands and high
energy prices are spurring upgrades in manufacturing
processes and more environmentally friendly materials.
S oci al init i at ive s like e co - l abe ling sche me s and
company scorecards are bringing the performance
of firms into the spotlight and allowing consumers
to make product choices based on environmental
metrics. At the heart of many of these initiatives lay
the quantitative methodologies that form the basis of
environmental impact assessments, such as life cycle
assessment (LCA). LCA work is a challenge for the IT
industry in particular because of the complexity of the
products and their supply chains, as well as the rapid
evolution of technologies over time. AUO's leadership
in sustainability, green fabrication, and environmental
protection make them well primed to be leaders in the
field of LCA as well.
In September of 2011, AUO has joined the Product Attribute to
Impact Algorithm (PAIA) project hosted by the Massachusetts
Institute of Technology (MIT) to co-develop the calculation
methodology and tools for LCD product carbon footprints.
The tools developed by the PAIA project is expected to lower
data uncertainty and reduce the man power and time needed to
calculate the carbon footprints of TFT-LCD products. Through the
participation of this project, AUO will be able to quickly respond
to future developments of product carbon footprints.
10
The individuals I have worked with at AUO are eager
to move the f ield of LCA for ward within the IT
industry. AUO is providing critical information on LCD
manufacturing and design that will help to make robust
the measurement of environmental performance for
the entire IT industry. Further, AUO is working on
strengthening partnerships with suppliers and industry
associations – an activity that has the potential to fill
critical data gaps and, eventually, create real emissions
reductions. I look forward to continuing to build
our partnership towards the ultimate goal of further
greening the IT industry.
Appendix
AUO has replied to the Carbon Disclosure Project (CDP) since
2007 on the issue of carbon information disclosure, which includes
the analysis conducted by AUO with regards to the risks of
climate changes and opportunities, GHG verification and external
inspection results and the mechanism of carbon discussion
management of businesses. AUO also actively replied to the
Supply Chain Program survey participated by part of its clients
at the same time. Judging by the feedbacks of CDP evaluations,
AUO was ranked as one of the top companies in Taiwan that
Carbon Footprint Calculation
Methodology Project
AUO & the Society
The operation of GHG reduction related legislation continues
in Taiwan which involve topics concerned by this company that
focuses primarily on GHG management, trading systems and
potential energy and carbon taxes. AUO has actively applied to
the government for the carbon credits of the amount of PFCs
reduced in the past, getting ready to respond.
have participated in the disclosure evaluation for both of its 2011
Carbon Disclosure score and Carbon Performance as suggested
by the CDP evaluation feedback.
Feature Report
In the year of 2011, natural disasters such as the earthquake in
Japan and the flood in Thailand have caused critical impacts to the
highly concentrated Asian supply chain of global manufacturing
industries. To avoid the company manufacturing operation from
being effected by disastrous events, AUO uses disaster alert
system from international organizations and interfaces with
Google Map to assess its supply chains being effected and react.
Overview of AUO
MIT Feedback
The 2° C Challenge Communiqué is issued to governments by leaders of over 185 companies around the world, including characters from energy, finance, sales,
manufacture…, etc. The Communiqué is brought together by the Corporate Leaders Network for Climate Action, an international network of climate business groups,
and by the University of Cambridge Program for Sustainability Leadership. The 2° C Challenge Communiqué is a statement from businesses that calls on governments to
take action at a national level to ensure a successful transition to green growth and a climate-resilient economy.
31
32
3.1 Environment Information
3.3 Green Procurement
3.5 Green Logistics
3.7 Green Recycling
3.2 Green Innovations
3.4 Green Production
3.6 Green Services
3.8 Green DNA
03.1
Environment Information
Materials and Emissions Data
Energy
Raw material
Glass substrate
112,520 metric tons
Liquid crystal
57.85 metric tons
Metal
1.01 million metric tons
CF thinner *1
4.69 metric tons
7.03 metric tons
Purchased electricity 14,105,728 GJ
HF *4
2.68 metric tons
Natural gas
2,603,789.05
metric tons CO2e
3,389.86
metric tons CO2e
HCl *4
2.44 metric tons
VOCs *4 226.85 metric tons
591,275 GJ
LPG
11,900 GJ
Scope 3
Diesel
53,640 GJ
Effluent discharge
Municipal water
Amount
Groundwater
0.13 metric tons
NOx *
Large-sized panels *6
114.50 million units
Scope 2
Wind power
PFCs
Replacement
0.08 metric tons
25 GJ
558 GJ
Water
ODS
Panel shipped
SOx *3
Scope 1
Solar power
GHG-generating chemicals
564.07 metric tons
Air emission
372,887.24
metric tons CO2e
16,650,073 m
92,895,825 m3
Amount
COD *
462.26 metric tons
782,119 m3
BOD *2
101.50 metric tons
Hazardous waste
10,922 metric tons
15,792 m3
TSS *2
177.22 metric tons
Non-Hazardous waste
47,953 metric tons
23,116,686 m
＊3 Annual emissions (in Taiwan only) are calculated in accordance with the laws and
regulations governing regular inspections and calculations.
＊4 Annual emissions are calculated in accordance with laws and regulations of local
government (for Taiwan and Singapore sites only).
＊5 Process water recycling rate is 89%.
＊6 Large-size refers to panels that are 10-inches and above in diagonal measurement.
＊7 Small and medium size refers to those below 10-inches.
＊8 Unless otherwise specified, the above data are compiled from sites in Taiwan,
China, Singapore, Czech Republic and Slovakia.
AU O e nv i r o n m e n t a l a c c o u t i n g ( U n i t : N T D)
2010
Category
Operating
costs
Cost1
2011
Investment2
Cost
AUO & the Society
Investment
Pollution prevention costs
Global environmental protection costs
Resource sustainability costs
Upper/lower stream related costs
-
-
Administrative costs
-
-
R&D costs
-
-
Social event costs
-
Losses and costs for remedies
Other environmental protection costs
-
-
Appendix
S ince i t s i m p le me n t at io n , t he e nv iro n m e n t a l accou n t i ng
information became an essential for AUO's operational decisionmaking and environmental management. In the future, the system
will be applied to the analysis of environmental benefits in relation
to various products. Such information will facilitate the decisionmaking of AUO management team.
Process water recycled*5
3
Waste generation
＊1 Renewable material usage is 15.8%.
＊2 Considering the environmental load of discharged wastewater and its effect on surface water load, our company has
separated the discharged water into two components: direct discharge and pipeline collected (including Taiwan, China
and Singapore). "Direct discharge" is when the wastewater is treated in our own facilities first to meet the discharge
standard. Wastewater discharged is then calculated in accordance with the quality of wastewater and actual discharge
amount based on regular inspections. "Pipeline collected" is when wastewater is sent through pipelines to the industrial
park's wastewater treatment plant. Wastewater discharged calculated in accordance with the quality of wastewater
based on regular inspections of the science park and the water volume in the pipes of our facilities.
S ince 20 0 9, AU O h a s s t ar t ed t o promot e t he sys t e m of
environmental accounting. Up till the present , the company
has completed the environmental accounting system for all
sites in China and Taiwan. For the year 2011, expenditure for
environmental protection totaled NTD 1.75 billion, of which cost
amounted to NTD 850 million, and investment was NTD 900
million.
Small & medium-sized panels *7
187.50 million units
2
3
Rainwater
Environmental Accounting
Information
3
Feature Report
Recycled PR *
504 metric tons
1
CO2 emission
Overview of AUO
Output
Input
-
-
Total costs
1
2
Cost: means an expense that is affected on current period only, also known as revenue expenditure. It generally includes expenses on personnel, utilities, materials, maintenance, testing, etc.
Investment: refers to an expenditure that covers more than one accounting period and can be capitalized. It generally includes expenditures on plant, equipment, and various projects.
33
03.2
Green Innovations
Product Carbon Footprint e-System
Green Product Management
As the world community is concerned about climate change,
product carbon footprint assessment has received global attention.
We developed the Product Carbon Footprint (PCF) e-System in
2011. Besides the efforts to systematize the assessment process at
each stage of product life cycle, this system provides information
concerning the carbon emissions in each stage of the product
life cycle for query. Based on assessment and analysis experience
in the past , and methodolog y developed by international
organizations, our company has developed our own methods
to calculate the carbon footprint of products. All accumulated
data are converted to calculable format, and fed into the product
carbon emissions estimation model. Carbon emissions data are
collected at each stage, including raw material stage, manufacturing
stage, and usage stage. It also provides carbon emissions trend
comparisons for panel products of similar sizes, as well as different
sizes, so as to facilitate comprehensive understanding of the
carbon footprint of various products.
AUO, as a member of planet earth, vowed to fulfill our corporate responsibility and set up a Green Product Team (GP Team) since the EU
announced the Directive on the restriction of the using of certain hazardous substances in electrical and electronic equipment (called RoHS in
short) in 2005. Also, to comply with the new EU Regulation for Registration, Evaluation, Authorization, and Restriction of Chemicals (called
REACH in short) enacted on June 1, 2007, we has started to monitor product contents to determine whether it contains substances of very
high concern (SVHCs) to ensure compliance with the REACH spirit.
In response to demands for environmentally friendly materials, and in line with the requirements of international regulations and customer
specifications, AUO has identified and added hazardous substances to the list of control hazardous substances. In 2011, our company has
increased the hazardous substances to 80 items, and rigorously request suppliers to comply with our "Green Products Hazardous Substances
Requirements," so as to limit or ban the use of listed hazardous substances. The control items will add the REACH SVHCs fifth and sixth
edition in 2012. With the cooperation of our suppliers, we has established a green supply chain, providing low toxicity, low-pollution products
to our customers, so as to reduce any damage to the environment or human body.
Reporting Reduce Use
10
Reporting
Banned Class A
Reporting Reduce Use
10
8
8
2012
2011
16
Banned Class A
25
Ver.10
Reporting
46
Banned Class B
Ver.11
95 Items
80 Items
（Add 9）
- SVHC V
- SVHC VI
52
Banned Class B
（Add 6）
- DEGME/DEGBE
- Cyclohexane
- Lead carbonates
- Lead sulphates
- Organic Tin Group
Category of limited or banned substances in 2011 and 2012
Product Carbon Footprint e-System
34
Note：Banned Class A requires inspection reports to prove that it does not contain AUO restricted materials.
Banned Class B refers to those reportable by the supplier that does not contain AUO restricted materials.
Reporting Reduce Use refers to an instance where controlled material is required by the supplier to reduce the use and come up with a substitution plan.
Reporting is when a supplier is required to state the content volume or concentration of a controlled substance.
Electronic Shelf Label (ESL) is one of the applications of electronic
paper. Through low-power dat a transmission, the central
computer electronically replaces the product names on the store
shelves, and changes the product information, and update prices
immediately, thus making retail shopping more convenient and
enhancing the living quality of consumers. Under a cooperative
plan with the President Chain Store Corporation, the 7-11 in
Hsinchu AUO headquarters has installed an electronic shelf label
system, which is a pilot scheme for possible implementation
in other chain stores. The paperless system will replace the
traditional paper price tags, reducing the printing and production
costs. It will also significantly reduce the human cost involved in
replacing the price tags and the potential risks of errors.
Direct-lit, Direct Illumination-type LED Backlight (DLED) technology
is AUO green product strategy. Using this DLED technology, LED
are uniformly distributed on the rear end of the LCD panel forming
a light source, such that backlighting can be uniformly applied on the
entire screen. Million-pixel dynamic contrast makes the display more
vivid colors, so as to effectively enhance the screen brightness and
the sense of realism.
Through the face-tracking technology, viewers can see 3D images from
different angles
Example of application of electronic shelf label in supermarkets
3
Appendix
Besides the DLED technology, our company has developed an allin-one machine, called fully integration module (FIM). Through FIM
design, innovatively integrated modules, and the design of the whole
manufacturing process, it can effectively reduce the reproduction
and waste of resources, so as to create a more economical and
customized product combination. This all-in-one peoduct has ultrathin thickness and ultra-narrow frame, lightweight, and stylish design,
in line with the fads demand for lightweight, wide-viewing and fullsize vision. This product delivers a more comfortable visual effect.
AUO & the Society
Compared with CCFL, DLED not only delivers outstanding results
in terms of energy efficiency, it is also mercury-free, human and
environmentally friendly, and it is in full compliance with the RoHS
specifications. For example, compared with CCFL, 32-inch DLED
provides a 45% reduction in electricity consumption and it's much
lower than the requirements for Energy Star 5.3. It can save up to
about 19 million kWh of electricity3 if the DLED replaced CCFL
as backlight in all 32-inch TVs, thus achieving the goal of carbon
reduction. AUO has launched 32-inch, 42-inch, and 50-inch DLED
green energy-saving display panels. In the future, this display
technology will be expanded to full-size display product lines.
Electronic Shelf Label
The light source of traditional TFT-LCD uses mercury-containing
cold cathode fluorescent lamp (CCFL). According to the 2012
version of RoHS, the EU has made further specifications for
mercury-containing products. Hence, it is necessary to find an
alternative for CCFL in the future.
Feature Report
Direct-lit type LED Panel
As a result of our research on three - dimensional display,
AUO has received numerous awards in 2011, such as the "14th
Outstanding Photonics Product Award" from PIDA and the
"Hsinchu Science Park Innovative Product Award" from Taiwan
Science Park Administration for the innovations on 3D nakedeye LCD modules. This product is the first and industry-leading
in 3D display. This multi-angle, three-dimensional display with
naked eye viewing is currently the 3D display product with the
highest resolution. This product has utilized the switchable lens
technology and face-tracking technology to capture and fix
the position of the viewer’s face to produce 3D images with a
display technology called Dead-Zone Free Technology. It has the
characteristics of high brightness, Moiré free and capable of 2D
and 3D viewing simultaneously in the same display mode. For the
structure of LCD, it makes use the spatial multiplexed cylindrical
lens technology. As such, the product possesses the advantages
of high transmittance, high backlight efficiency, and energy saving,
making it very suitable for notebook computers. Also, its design
supports the popular environmental protection concepts.
Overview of AUO
Naked-eye 3D LCD Module
The calculation of electricity saving is based on conditions of estimated 225 million
units of TV for 2012 and 40% market share for 32-inch TVs. The power
consumption of DLED is 32W, while power consumption of 32-inch CCFL panel is
58W. DLED panel is more energy saving than CCFL by 26W or 0.026kW. Assuming
that 32-inch CCFL TVs are replaced by DLED TVs globally, and each TV set is
turned on 8 hours a day. Saving on electricity is 225 * 40% * 0.026 * 8 = 18.72 million
kWh per day
35
Sponsoring "Apollo VI" by Donating
High-efficiency Solar Cells
Rooftop-mounted Solar Products
and Services
AUO has sponsored a project of National Kaohsiung University of
Applied Science (KUAS), donating solar cells to help the university
develop the "Apollo VI" solar car. KUAS participated in the "2011
World Solar Car Contest" held in Australia. This newly-designed
solar car competed with 39 teams all over the world in a total
length 3,021 km race.. The solar cells are produced by AUO
SunPower, AUO joint venture solar cell manufacturing facility in
Malaysia. The solar cells are back-contact monocrystalline that can
produce highly efficient power output, with conversion efficiency
up to 23%. The solar car "Apollo VI" is 4.7 meters in length,
1.8 meters in width, 1.1 meters in height and weighs around
130 kilograms without the driver and battery. The whole car is
covered with high-efficiency back contact monocrystalline solar
cells in the area of 6 square meters sponsored by AUO. With 20
Watt of power consumption per kilometer, the solar car could
reach more than 120 kilometers per hour while the average speed
is around 80 kilometers per hour..
The AC Unison Solar System is produced with AC Unison module
and built-in miniature micro-inverters. As the micro-inverter is preconfigured, the system installation can be simplified, and the purchase
costs can be reduced. AC Unison module is designed for connection
with parallel circuits to avoid direct contact with high-voltage DC
current, so operation safety can be greatly improved.
The configuration of AC Unison System is designed from the
consumers' perspectives. Combined with AUO data logger, it can
instantly display the power status of every AC Unison module, so
consumers can readily obtain information concerning the generation
power status and historical data through the web and smart phone
interface. The product configuration is simpler than common solar
modules. It can be a single module installation and upgraded to a larger
system in several steps, increasing user flexibility and without creating
budget pressure.
Flat Roof Integrated System
High-efficiency Solar Module
SunForte PM318B00 is made up of back-contact cells with a
conversion efficiency of 19.5% while its light weight and high power
generation efficiency per unit area catch the attention of users.
GreenTriplex PM300P000 is specially designed for power generation
use in large power plants, with a power output rate of 300W.
SunForte PM318B00 solar Module
Touch Module - OGS
The monitoring system can be integrated with smart phones to receive realtime information and historical power data.
Flat Roof Integrated System
Apollo VI solar car
36
The Fl at Roof Integr ated Syste m is a syste m inst all ation
constructed with special frames and supports for the flat roof
design. This solar system can be installed in modules making it
simpler and more time-saving. Each corner support is comprised
of two metal components, is easy to install, and space-saving in
transportation. Since there is no gap between modules, space
requirement for the system can be reduced.
The touch panel is mainly comprised of cover glass and touch
function. As a trend of lighter and thinner display panels, AUO has
introduced a One-Glass-Solution (OGS) using a monolithic glass
substrate to combine cover glass and touch function controls,
but it weighs like a single glass, making use of the direct bonding
technology. The overall thickness of this product is only increased
by less than 1mm, while the strength of panel lamination and light
transmittance are increased at the same time. Also, in response
to the rising demand of touch functions brought by smart-phones,
AUO has developed a capacitive touch (P.cap) panel, which can meet
the needs of multi-touch up to ten sensing points.
03.3
Green Procurement
Our company tries to bring in local suppliers, or to encourage
suppliers to set up manufacturing plants in regions where
our overseas plants are located. In 2011, about 80% of the
procurements are made from local suppliers. Through the
localization of suppliers, our reuse rate of packaging materials has
increased. In 2011, the reuse rate for pallets, papers, and trays are
about 84%, and our company hopes to reach the goal of 90% reuse
rate in 2012.
Photos of reusable pallets, papers, and tray
Trend of supplier GHG emission
Purchasing Assessment of Low
Power Consumption Equipment
To e f f e c t i ve l y m a n a g e t h e u s e o f e n e r g y, AU O s e t s i t s
procurement evaluation process to review the energy efficiency
of all new production equipments as a standard procedure. The
energy performance of said equipment will also be reviewed and
considered in evaluation process. For existing equipment, our
company conducts periodic measurement of energy utilization
rate on all production equipments, and will continue to improve
their energy-saving performance. The performance evaluation data
then will be collected and included in the specifications for the use
of future equipment acquisition.
AUO & the Society
Our company takes advantage of opportunities to promote the
concept of greenhouse gas inventory and emissions reduction
program to our supply chains, and encourages our suppliers
to complete the ISO14064-1 certification. In 2010, a total of
17 suppliers participated in AUO's Demonstration Program
of Greenhouse Gas Inventory, and obtained the ISO14064-1
statement. In 2011, there are 15 suppliers acquired the ISO140641 greenhouse gas inventory statement and 7 suppliers who have
passed the verification in the second year.
Continued Effort to Reduce Suppliers’
Greenhouse Gas Emissions and Its
Effect on Product Carbon Footprint
AUO t akes the initiative to obt ain necessar y greenhouse
gas inventory data from our suppliers and improve back-end
administration, hoping that the entire supply chain is able to meet
the greenhouse gas emissions standards in line with international
trends.
Our company also utilizes the internal energy experts to assist
our suppliers and group companies in diagnosis and planning of
energy-saving projects. In 2011, our company successfully counseled
companies such as BenQ Materials, Forhouse, and CFI to improve
their energy efficiency. It is estimated that the energy saved annually
is about 7 million kWh of electricity. Using the example of CFI Tainan
plant, our company promotes the operation optimization for chiller
system. The project is due for completion by early 2012. It can reduce
about 1.2% of electricity consumption for the chiller system.
Feature Report
Setting up Suppliers’ Greenhouse Gas
Emissions Data Collection e-System
Our company has also set up a supplier carbon emission data
collection e-system, and urges suppliers to upload their carbon
emission data every month, which will contribute to the product
carbon footprint. In the future, this information may be reference
data for managing suppliers' carbon emissions and carbon
reduction.
Overview of AUO
AUO has long-term cooperation with our suppliers to ensure
sustainable operation. We endeavors to create an environmental
friendly, high safety, healthy, and harmonious relationship with our
suppliers.
Appendix
Supplier carbon emission collection system
37
03.4
Green Production
The original promotion of green production covers four dimensions,
including "energy-saving," "carbon reduction," "resource recycling"
and "waste reduction". Since 2011, our company has added another
dimension, "innovation." Together with AUO facility and process team,
we has created various kinds of ideas and visions concerning green
production, and our company has carried them out step by step.
Energy Management
In 2011, global production of electricity amounted to approximately
3,777 million kWh; an increase of 159 million kWh compared
to 2010, mainly due to addition of new processes and increased
production capacity in the Houli site. In the period of 2007-2011,
the production-use electricity per substrate size fell from 125
kWh per square meter to 92 kWh per square meter to yield an
improvement rate of 26.4%. In 2011, this index increased compared
with 2010. AUO constantly tries to enhance energ y-saving
measures to improve our energy efficiency. Our company has
installed solar power system at the Taichung and Houli sites, with
the electricity generated used by the dormitory and site facilities.
4000
Reducing the FFU External Pressure
Optimization of CDA
At the initial stage of plant construction, the amount of dust in
the clean room is relatively larger. With the installation of prefilter at the inlet end of the fan filter unit (FFU), the service
life of FFU f ilter can be considerably extended. When the
plant environment is stabilized and the clean room is regularly
maintained, the amount of dust will decrease, and the clean
room will return to normal conditions. At that point, the prefilter can be removed, FFU speed can be reduced by 50 rpm,
and energy consumption of a single FFU can be reduced by 15%.
Total output air volume remains unchanged, while cleanliness in
the clean room is not affected. Using the sites in Taiwan as an
example, such improvement is estimated to produce energy saving
of about 8.95 million kWh per year, which is about 19.69 million
NTD in electricity cost. Also, AUO experts compared different
data of clean rooms after operation optimization. Adjusted the
FFU coverage rate appropriately and tuned down the FFU speed
under the condition of process criteria and product quality are
not affected. For example, sites in Taiwan with energy saving from
such measure are estimated about 7.09 million kWh per year,
which is about 15.60 million NTD in electricity cost.
As the process equipment needs to operate with clean dry air
(CDA), we compared the minimum pressure requirements for
the process equipments in various sites. We made adjustments on
CDA machines to optimize dryer heating temperature, air supply
pressure, pressure loss conditions for replacement of filter, etc.
For example, savings from these measures in all sites in Taiwan are
estimated to be about 3.95 million kWh annually, which is about
8.69 million NTD in electricity cost.
150
125
115
3000
96
85
92
Heat Insulation Measures for Process
Equipment
Chemical vapor deposition (CVD) in the TFT-LCD manufacturing
process is a high-temperature process, because of heat dissipation,
surface temperature of the process equipment and surrounding
temperature are higher than the normal temperature in clean
room environment. By modifying the body design of process
equipment and its pipe insulation, heat dissipation can be
effectively reduced. It therefore saves energy, and the temperature
of working environment can also be reduced to enhance employee
comfort. Using G6 factory in the Taichung site as an example,
through the installation of process equipments and pipe insulation,
the estimated annual saving is about 700 thousand kWh of
electricity.
100
2000
50
1000
0
2007
2008
2009
2010
2011
Process electricity consumption (million kWh)
0
View of pre-filter installed at the
inlet end of the FF
View of FFU inlet end after removal
of pre-filter
2
Process electricity consumption per substrate size (kWh/m )
Trend chart of process electricity at AUO
38
Sep up thermal insulation material on process equipment
Enhancing the Utilization Efficiency of
Equipments
For the traditional design of humidification in clean rooms, the temperature of dry-bulbs needs to be raised, but this will consume
considerable amount of energy for heating up the water. However, using the latest design of clean room in the Houli site, in the humidification
process, we decrease the water drop size of spray, increase the number of spray drops, with the wider spray area and relatively short mist
production time, the humidification efficiency is higher than the traditional washing and humidification system (Air washer). Hence, no
hot water is needed for the make up air unit (MAU). We can use process machine heat load. Spray in the clean room can be utilized for
humidification and cooling effect, so consumption of chiller water can be reduced. Estimated annual saving is about 186 thousand kWh of
electricity.
Feature Report
The internal structure and product placement methods of the
oven in the Xiamen module assembly plant were improved
in order to enhance the utilization efficiency of the oven by
increasing its product placement capacities from the original
480 pieces to 1,000 pieces. As a result, one oven can be shut
down without decreasing production capacity and the purpose
of reducing energy consumption can be achieved. The estimated
amount of electricity saved in the Xiamen module assembly plant
in one year is approximately 250 thousand kWh.
Overview of AUO
New Humidification Technology in Clean Room
MAU Air washer
TRUSS
FFU
Outside air
FFU
Traditional design of humidification in clean rooms
Humidification will consume considerable amount of energy
for heating up the water
Sub-fab
I
J
K
AUO & the Society
F G H
FFU
Make up air
Heater A/B/O/P bypass
A B C D E
FFU
The inside of machines used for production assembly during the
module production processes will be heated with a cartridge
heater. Due to the differences in product sizes, it is not necessary
to use cartridge heater for smaller size products. Through the
modifications made to the software of machineries in the Suzhou
module assembly site, the cartridge heaters on both side of the
machine can be shut off for saving energy when production of
smaller size products. The estimated amount of electricity saved
in the Suzhou module assembly site is approximately 30 thousand
kWh per year.
TRUSS
L M N O P
FFU
Outside air
FFU
FFU
FFU
Make up air
Hi-fog
humidification
Heating bar
Hi-fog
humidification
It can decrease the water drop size of spray, with the wider
spray area,no hot water is needed and save consumption of chiller
Appendix
New design of humidification in clean rooms
Sub-fab
Glass
The cartridge heater on the edge can be adjusted to open or close depending
on the size of the glass
The diagram of the Clean Room which compares the old and new humidification designs.
39
Water Management
Process Water Recycling
In 2011, global consumption of production-use water amounted
to 20.4 million cubic meters, showing a decrease of 1.9 million
cubic meters compared with 2010. The production-use water
consumption per substrate size is improved year by year, as the
numbers are reduced from 0.53 cubic meter per square meter in
2010 to 0.50 cubic meter per square meter in 2011. That means
water reduction is about 1.39 million metric tons. To prevent
heavy rain or drought caused by climate change which may affect
the company's operations, AUO has conducted an assessment
on water resource risk, and continue developing water-saving
technologies to reduce water consumptions.
In the manufacturing process, many process equipments need
pure water (DI Water) for cleaning, and then process water is
flushed off. However, after testing the water quality from the
manufacturing process, we found some cleaner process water
can be reused, without affecting the product quality. Hence, after
modification by our equipment expert, wet etching process of
G8.5 factory in Taichung site, pipelines are added in the drying
section of process equipment for process water recycling. With
simple modification, cleaning each piece of glass, 5 liters of water
can be recycled. If the factory is under full production capacity,
saving on the consumption of pure water is estimated about
42,000 metric tons annually.
T hrou g h si m p l e p i p i ng m od i f ic at io n s i n t he we t e t c hi ng
process, pure water used by the G5 factory of Longtan site
can be reclaimed after the pH measurement inside the process
equipment, and by processing each piece of glass, 1 liter of water
can be saved. If the factory is under full production capacity, saving
on water consumption is estimated about 10,000 metric tons a
year.
23
0.70
22
0.8
0.62
21
0.50
20
U-F chamber
0.5
pH meter
pH meter
0.3
0.2
18
0.1
2007
2008
2009
2010
2011
0
Process water consumption（million m3）
Process water consumption per substrate size（m3/m2）
Trend chart of process water consumption at AUO
40
Improved
Air knife
0.6
0.4
19
17
U-F chamber
0.7
0.53
Before
Glass
0.9
0.79
For many process equipments, water spray is initiated long
before the products reach the cleaning section, resulting in waste
of water. However, by modification of the software settings,
the timing of water spray can be synchronized with the speed
of product flow, such that pure water utilization rate can be
improved. By modifying the process control in the cleaning section
of the photo-resist stripper, water spray will only be initiated
as products get close enough to the water head. This is when
products go through the wet etching process in the Hsinchu site.
By doing this, the water spraying time can be shortened by 2.5
seconds, and 1.25 liters of pure water can be saved by cleaning
each piece of glass. If the factory is under full production capacity,
saving on pure water is estimated about 2 ,500 metric tons
annually.
Filter
Remove the partition
No filter
Plug off the Drain pipe and remove
the partition to allow all the water
blown off by the wind blade to be
recycled back to the DI Water tank.
The purified water can be reused repeatedly.
The inspected water of the
PH meter originally
discharges directly to the
wastewater treatment
facility but it is now
directed back to the tank
Drain to wastewater
for recycle use.
treatment facility
U-F tank
U-F tank
Drain to wastewater
treatment facility
The recycle of pH meter inspected water through modification to the pipelines.
Dormitory Sewage Water
OWWT
Improved
Was t ewat er
t reat m en t f ac ilit y
The list of chemicals under control (AUO Chemical Filter, ACF) has
been updated on April 1st , 2011 based on the directions of tighter
substance control strategy for banned (Category B) and reporting
(Category R) substances. The content of update includes:
Before
Process equipment
Scrubber
Improved
Rec y c lin g u n it
Dormitory Sewage Water
OWWR
Recycling in Local Scrubber Wastewater
RO
Discha rg e
Indust rial t ank
Local Scrubber Wastewater Recycling
Exhaust gas treatment equipment Local Scrubber is originally
designed to use pure water, and process water from the exhaust gas
treatment is discharged into the wastewater system. We has added
The Photo-Resist Coater in the TFT-LCD manufacturing process
needs to use solvents for cleaning the process equipment, so as to
avoid hardening of the photo-resist layer. Such situations will block
the nose of photo-resist solution supply. As the concentration
of solvent is still high after first use, if we increase the capacity
of collection tank and pipeline, used solvent can be reclaimed for
reuse. Thus, the consumption of solvents, and the costs and waste
amount can also be reduced. After the addition of the solvent
reclaim system in the Longke site, solvent consumption can be
reduced by 30cc for each piece of glass. If the factory is in full
production capacity, saving on solvent consumption is estimated
about 98 kiloliters per year.
▇ The list of "concerned substances" has been added and screened
out of Category R substances according to risk consideration.
Chemicals safety reports must be provided for evaluation before
the introduction and use of such substances.
After the revision of ACF, the number of Category B substances
has been increased from 514 to 683, mainly due to the increased
number of probably and possibly carcinogen at 169. The number of
Category R substances has been increased from 1,101 to 2,287. For
those originally listed as chemicals of current use but then listed
as Category B substances after the revision of ACF, exposure and
health risk assessments must be conducted, while the replacement
chemicals assessment and the discussion of final period of use will
be conducted if necessary.
Appendix
Dormitory sewage water recycling for industrial water
Reducing the Consumption of
Process Solvents
▇"Probably and possibly carcinogen" has been added to the list of
banned substances (originally only the "Known to cause human
carcinogen" is listed).
AUO & the Society
UF
Discha rg e ta nk
AU O h a s be e n cont inuou sly pu shing t he promot ion and
implementation of source management of chemicals in response
to continuously updated international regulations, environmental
impact assessment and external concerns over chemical substances,
and the key points to be improved are based on operating
experience over the years. The risk evaluation will be conducted
again with the consideration of feasibility of practical operation such
that the version update of AUO's chemicals management system.
Before
Discharge
Pure water
Process Chemicals Management
Feature Report
At the present stage, dormitory sewage water is processed by the
organic waste water treatment system (OWWT), and water is
discharged after treatment. To improve the utilization of sewage
water, one ultra filtration filter (UF) is added to the organic waste
water reclaim system (OWWR) to boost the water recycling and
disposal capacity. The sewage water from the dormitory will be
processed the OWWR system instead. After UF membrane and RO
process, water is collected in an industrial pool for other industrial
use. This project is completed at the end of 2011. Water recoverable
from the dormitory sewage is estimated about 90,000 metric tons
per year, thus about 2.03 million NTD can be saved in sewage
treatment fee and water charges.
a water reclaim system to remove impurities in water, so that water
can be reused by the Local Scrubber. At a time when the Houli site is
not fully loaded, saving on water consumption is about 28,000 metric
tons in 2011. It is estimated that 87,600 metric tons of water can be
saved in 2012.
Overview of AUO
Water Recycling for Dormitory Sewage Water
In response to the revision of ACF, we have provide channels such
as AUO suppliers management department and "Supplier On Line"
e-system (SOL) in order to allow our suppliers to understand
this ACF and to make sure chemicals they provide are free of any
prohibited substance.
41
Waste Management
Global waste output in 2011 amounted to 58,875 metric tons, a decrease of 2,149 metric tons compared with 2010. Waste output per
substrate size decreased from 1.45 kilogram per square meter in 2010 to 1.43 kilogram per square meter in 2011.
80
Since the Houli site is commissioned in 2011, the global waste output starts to increase, but the waste reduction performance is still effective.
Using the sewage sludge reduction project as an example, after the introduction of the sewage sludge drying equipment in four sites in Taiwan,
sludge reduction is approximately 1,116 metric tons in 2011. Dried sewage sludge can be reused as artificial aggregate. Thus it can reduce the
consumption of natural resource, and the amount of waste materials going to landfills can also be cut down.
60
Since the Taiwan Environmental Protection Administration set up new standards regulating the amount of indium and molybdenum ions in
effluent, to comply with the new standards, we has started to use resin to adsorb indium and molybdenum ions in waste water, so as to lower
the concentration of indium and molybdenum in wastewater. Waste byproduct containing indium and molybdenum is produced. Considering
that indium and molybdenum are rare metal, we plan to take the initiative to attract waste recycling firms to reclaim the rare metal for
recycling, so the rare metals will not end up in landfills.
One of our goals is to improve the waste utilization rate. In 2011, all sites in Taiwan have reached a waste recycling rate of 89%. However, the
global waste recycling rate is 84%. Main reasons for the gap are because in the Singapore site, according the local regulations, the local site has
to bury the sewage sludge. It is also because waste materials are not widely reused at the present stage.
70
3.50
2.90
3.00
2.34
2.00
40
1.12
30
Ty p e s o f
waste
Recycling
Hazardous waste
7,393
626
1,250
1,653
Non-hazardous
waste
42,122
3,324
2,507
0
Incineration
Landfill*
0.50
10
0
2007
2008
* Note: according to Singapore laws and regulations, sludge output is
considered hazardous waste. The only way to dispose of the waste materials
is by landfill output waste is classified as hazardous waste, so it needs to be
sent to the wastewater treatment site.
42
2009
2010
2011
Total waste generated (1,000 tons)
Trend chart of waste at AUO
8.31
2.20
6.60
6.60
2.79
6.40
6.71
82.92
84.50
84.10
8.77
80%
32.20
33.30
60%
10.20
7.60
Other
57.50
59.20
2007
2008
Landfill
Incineration
0%
Dried sludge can be resources into artificial aggregate
0.00
Waste generated per substrate (kg/m 2)
20%
Unit: metric ton
1.50
1.00
40%
Other*
1.45
1.43
20
100%
Wa s t e a m o u n t
2.50
50
2009
2010
2011
Recycling
Waste treatment methods and proportions
＊ Note: according to Singapore regulations, the waste solvent needs to be sent
to out-of-factory wastewater treatment facility for further treatment and
that is classified as "other".
03.5
Green Logistics
Overview of AUO
Award-winning Green Packaging
Since 2008, AUO has received many awards, such as the packaging design prize from the Taiwan Environmental Protection Administration and the local governments in China. Thereafter, we actively seek ways to
optimize the product packaging and transportation, so that the package materials and transportation will have lesser impact on the environment.
Feature Report
LED LCD TV Packaging Design
Full Sheet Touch Panel Glass Assembly Slot Shipping Box
Green packing structure design of LCD TV
Award
Award
Award
China Packstar 2011-Golden Award
2011China Packstar Silver Award、2011 Golden Pin Design Award
China Packstar 2011-Copper Award
Design opinion and benefit
All paper design, recyclable materials; no tapes or stickers were
used as the buffering structure, simply press to disassemble;
convenient for storage and transportation. Easy to disassemble
by hand and use with additional features; the boxes can be
adjusted if necessary and serve multiple functions such as storage,
transportation, display, and protection; it can significantly reduce
the usage of packaging materials, waste generation and CO 2
emissions.
Shipping Box is made of EPP with modular design, such that
individual components can be assembled into the box. The
structure can be assembled with a variety of sizes by locking the
aluminum strips onto built-in plastic pieces. This kind of packaging
box can meet various load and stability requirements, and the
common components are made with modular design. If the packing
box is partially damaged, only damaged components need to be
replaced, with no need to scrap the whole packaging, so the usage
of materials can be significantly reduced.
Using all eco-friendly cardboards; 100% recyclable paper-poly
part; buffer paper box can be used as display and storage cabinets,
etc.. There are more than 50% efficiency saving of this design
compared with the original EPS materials for transportation,
storage stacking, and cargo handling. Paper-poly is molded
according to the shape of the TV for covering the outer shell of
LCD TV, completely fitting the shell curvature, thus solving the
initial problem that a single cardboard design cannot match the
special product design.
The packaging box material EPP is partially from recyclable foam
materials to improve the usage rate of recyclable materials and to
reduce the impact on environment considerably.
Note：EPS：Expandable Polystyrene
Appendix
Product
AUO & the Society
Product
Product
Note：EPP：Expandable Polypropylene
43
Green Packaging Enables
Considerable Carbon Reduction
Starting from the first quarter of 2011, our company has promoted
a new packaging box design (paper structure packaging buffer)
to our customers, which is for packaging panel products used
on notebook PCs. The main idea is to utilize the plasticity
of paper material by folding it into several rectangular tubes,
and then joining them to form an interlocking structure, so
that the strength of packaging structure can be improved. It
can significantly upgrade the package quality and increase the
packaging efficiency. Compared with the traditional design of a
cardboard structured box, this packaging method can save paper
consumption by as much as 40%, and reduce package weight by
62%, and CO2 emissions reduced by 86%.
Under continuous efforts for developing the new packaging
design and to reduce the amount of packaging materials, AUO
has introduced new packaging design on 33 products. The CO2
consumption per product area of packaging material is reduced
by 3.7% in 2011 compared with 2010, and reduced by about 23.8%
compared with 2007 as baseline. (based on estimated weight of
packaging material).
Recycling of Packaging Materials
Since 2010, our company has started the actions to recycle the packaging materials (such as cardboard boxes, trays, and buffer materials) for
semi-finished glass panels in 8 areas of module assembly factories and outsourcing factories. In 2011, this recycle mode of packing materials is
further promoted to our joint venture factories and other outsourcing factories, in around 21 areas for the semi-finished products.
We have introduced hybrid packaging boxes for TV panel products since 2010. Since May 2011, a full-scale reclaim is initiated. The total
reclaim rate increased from 52.4% in the 4th quarter of 2010 to 92% by the end of 2011, an improvement of about 40%. It is estimated that by
reducing the amount of new purchases of packaging materials, CO2 emissions can be reduced by about 3,044 metric tons (after deducting the
CO2 emissions of transportation for packaging materials).
Also, our company has also successfully integrated the operation of 4 outsourcing factories from mid-stream and down-stream. Under
the original arrangement, AUO is to supply the semi-finished products, while another supplier is to supply the back-light modules. But this
arrangement has changed now. The outsourcing factories now have to complete the back-light modules in their own factories. This new
operation mode can reduce the transportation costs and CO2 emissions by cutting the transportation back and forth.
In 2011, outsourcing factories in China cut down the container transportation for semi-finished products. Thus, reduction in transport load
is estimated about 1.39 million kilometers. The use of packaging materials, including paper and buffer materials, is reduced by about 23,491
metric tons. The reduction in packaging materials can be a great help for greenhouse gas emissions reduction.
Before
Cell
100%
MA assembly in
outsourcing
factories
Panel
Order
100%
87.3%
81.7%
75%
B/L factory
79.9%
76.2%
Transportation
Improved
50%
B/L and MA
assembly in
outsourcing
factories
25%
Traditional design
(design with paper dividers)
New design
(using paper tubes as buffer structure)
can reduce the usage of cardboards
0%
Cell
2007
2008
2009
2010
2011
CO2 reduction performance from packaging materials per product area
44
Panel
B/L assembly in outsourcing factories
can reduce transportation
Reduction of CO2 emission by changing outsourcing methods
100%
100%
94.4%
AUO, basing on expectations of overall supply chain, and to avoid
security hazards to the supply chain, our company takes the
initiative to establish effective supply chain security management
system in compliance with international supply chain security
requirements. Our company is concerned about the supply chain
security risk, and through security operation procedures, our
company hopes to achieve the goal of continuous improvement
over supply chain security.
70.6%
50%
0%
2009
2010
Complying with applicable security requirements of our company
and other regulations, and to meet advanced international
securities standards.
● Extensive security awareness
The promotion of safety education and advocacy to enhance
companywide self-initiated safety awareness and management
capability while encouraging the participation and implementation
of security related operations.
● Strengthening communication and consultation
Strengthening interaction with colleagues and stakeholders, and
establishing communication policy and related message pipelines
for message sending and responses.
● Emphasizing risk management
Through the security risk assessment plan and management
process, to identify, evaluate and implement necessary risk
reduction and control measures as ongoing basis to improve the
supply chain security management.
2011
CO2 reduction performance per unit product shipping area shipped from
Suzhou site
Note: Authorized Economic Operator (AEO) is to represent responsible
party for goods being transported via international lines, according to the
definitions set by the World Customs Organization (WCO), under the
framework of standards to secure and facilitate global trade (SAFE). Customs
officers following the supply chain security requirements set by WCO or similar
approved security standards to examine incoming goods, and then to grant fast
clearance for those meeting the above standards. object of implementation for
the AEO clearance includes transport operators, import and export companies,
customs brokers, logistics integrators, operators of stacking pallets at harbors
and airports, and product manufacturers.
The implementation of the supply chain safety management
system through continuous improvements made to the supply
chain itself.
Appendix
25%
2008
● Complying with regulatory requirements
● Continuous reduction of security risk and improvements
87.4%
75%
Our Commitments:
AUO & the Society
Since April 2011, Xiamen site also star ted to develop the
intermodal transportation as waterway transport of Tianjin Line
replacing the original inland truck transportation. Therefore, the
CO2 emissions are estimated to decrease by around 15%.
AEO certification can provide the benefits of speedy customs
clearance for our import and export products, and it can also
strengthen enterprise competitiveness. More importantly, it is
ensured that products can be delivered to destinations using
international shipping companies under a complex arrangement.
AUO's AEO Supply Chain Security Policy
In 2011, the proportion of inland intermodal transportation from
the Suzhou site is approximately 30%(calculated Suzhou site
monthly shipping area of per unit product as baseline). The number
increased by about 8% compared to 2010. The CO2 emissions per
unit product shipping area decreased by about 29.4% compared to
2008.
To enhance customs clearance of import and export goods for
global competitiveness, and in response to the developing trend of
supply chain international security certification, all sites in Taiwan
have completed the AEO enterprise certification in the first
quarter of 2011, in full compliance with international enterprise
security requirements. This action will not only gain the trust
of the customs offices around the world, but also enhance the
confidence of our customers for AUO products.
Feature Report
Since 2009, the Suzhou site has began to develop the intermodal
transportation for South China Region, such as rail transportation
to replace the normal truck tr anspor t ation for its inland
transport. From 2010, the Suzhou site gradually developed seven
other transport routes including regional railroad and waterway
transport to achieve low-carbon transportation. In 2011, green
transportation is further introduced to plants in Dalian, Shinan,
and Huizhou region utilizing waterway and railroad transport.
Authorized Economic
Operator(AEO) Certified in Taiwan
Overview of AUO
Developing Low-carbon
Transportation in Waterway and
Rail Transportation
45
03.6
Green Services
AUO's energy service team can provide customers with a full
range of services and integrated solutions. The main energy-saving
services provided by the team in 2011 are as follows:
Services in Heat and Cold Energy
Recycling
Introducing Suppliers to Technology
of Flameless RTO Furnace
Our energy service team has persuaded supplier Forhouse to
re-use the heat from air compressors for supplying hot water
in dormitory and humidification in air conditioning. Under this
project, about 70% of recyclable waste heat can be collected and
then converted to hot water. Annual saving in electricity charges is
estimated about 2.8 million NTD.
Sites in Taiwan have to meet environmental regulations on air
pollutant reduction for volatile organic compounds (VOCs).
Regener ative t hermal oxidizer s (RTO) are used by many
companies to process their exhaust gas, using fuel burning to
remove remaining combustible organic compounds before
discharging exhaust gas. AUO has invented an exhaust gas
treatment method using a temperature-controlled furnace head
and control over the concentration of volatile organic gases,
so that VOCs in exhaust gas are burnt off. This method can
significantly reduce the amount of fuel use, so that the goal of
not increasing fuel costs for the whole year can be achieved. This
method has been introduced to suppliers such as Toppan CFI and
Forhouse. Their saving on fuel costs for a single RTO furnace is
estimated about 600~700 thousand NTD annually, and additional
300 thousand NTD on electricity charges. Our company has filed
a patent application for this technology.
Setting up Low-carbon Industrial
Parks in Cooperation with
Government
AUO and Kunshan Municipal Government work together to
create the Kunshan low-carbon photoelectric industrial park.
AUO shared experience in green operations, provided suggestions
in green building, water recycling technology, renewable energy
technology, site selection of supply chain, our company has
constructed industrial parks possessing low-power, low-carbon
transportation mode.
In t he winter, t he syste m c an t ake adv ant age of out side
temperatures to keep the cooling tower at a low temperature,
so cold water can be readily produced, saving the energ y
consumption of the chiller. Energy saving from this project is
estimated about 77%, and saving on electricity charges is estimated
about 2.3 million NTD annually.
Compressor
AUO is in cooperation with our customers to develop solar AC
Unison modules with built-in micro-inverter. This can simplify
the installation and reduce the acquisition costs from consumers'
point of view. If the AC Unison module is installed in parallel
circuit, it can also avoid direct contact with high voltage DC, so
installation safety can be enhanced. Each module can output power
independently, not affecting each other or reduce the power
generation efficiency. The number of solar panels may be adjusted
at any time.
AC Unison module can be used in conjunction with an easy-tooperate monitoring system. This monitoring system includes an
"AUO Data Logger", through which real-time power generation
efficiency of each module can be displayed, so that users can easily
identify which module needs maintenance or adjustment, thus the
system can achieve an optimum power generation performance.
Also, supplemented by the "AUO Solar Web Portal," historical
information of power generation is shown at a glance. This
complete solar energy solution allows users to acquire and install
the solar power system more easily, and allow consumers to enjoy
industry-leading product performance.
Thermal recycling
from compressor operating
Hot water supply in dormitory
Heat and Cold Energy Recycling
46
Developing AC Unison Solar
Modules in Cooperation with
Customers
Humidification in air conditioning
Installation of AC Unison
03.7
Green Recycling
AUO, in compliance with EU's Waste Electrical & Electronic
Equipment ( WEEE ) requirement s , has developed a set of
guidelines for product disassembly and calculating recovery rates.
Participation in the EU's Zero
Waste Industrial Networks
time (sec)
Improvement
in disassembly
time (%)
Product
weight (g)
Proportion
of weight
reduction (%)
46 inch
500
- 12.20
9,199
10.40
27 inch
74
8.07
2,850
13.97
18, 19,
21,24 inch
69
5.50
1,841
8.70
Proportions are compared with 2010 data
Product weight reduction in Thinning Technology
Model
Weight reduction(g)
Weight reduction ratio(%)
M24
169.43
7.80
M27
211.28
7.42
T32
293.44
5.36
T42
517.94
5.48
T46
610.86
6.25
T55
873.82
3.85
Carbon footprint of plastic material comparison chart
Status
Plastic material
composition
Carbon Footprint
(Kg CO2e/Kg)
Old material
PC+GF
5.05
2010
PC+ABS+GF
4.40
2011
PC+PET+GF
4.19
Appendix
To get ready for the impact of electronic waste that we will
face in the future, AUO has participated in the EU's "Towards
Zero Waste in Industrial Networks," referred to as ZeroWIN
since January 2010. Our company is the only manufacturing and
representative from Taiwan, among 30 members participating
in the ZeroWIN activity. The main objectives of the ZeroWIN
project plan are to develop an ecosystem design, local industrial
clusters, and innovative resource exchange technology, as well
as new waste prevention methods, strategies, and system tools.
Through this project plan, AUO assesses the waste prevention and
resource recycling initiatives in relation to our product lines.
Disassembly
AUO & the Society
Weight and size reduction have already become the trend and
market demand for electronic IT products and its application
m ar ke t . O ur com p a ny h a s int rod uce d t he Ce ll Thinning
Technology for television and desktop display products. Since
the 2nd quarter of 2011, the glass thickness of these products is
reduced from original 0.7 mm to 0.5 mm. Using 24-inch displays
as an example, the overall product weight is reduced by about
169 grams, representing a 7.80% weight reduction. Taking 32-
By introducing post consumer plastic materials, our company
has contributed to the product carbon footprint. The original
plastic resin set used on display product is made of PC+GF. In
2010, parts of the products are already replaced by low-carbon
footprint plastic materials PC+ABS+GF. Since 2011, our company
has developed PC+PET+GF plastic materials in cooperation
with plastic suppliers, in which, PET can be recover from PET
bottles, thus achieving waste reduction. The new plastic materials
help promote resource recycling, and reduce the consumption
of petrochemical fuel. Hence, it is conducive to environmental
protection. In 2012, the new plastic materials will be applied to
other display products.
Model
Cell Thinning Technology in
Television and Desktop Display
Products
Development of Low-carbon
Renewable Plastic Materials
Disassembly time and product weight
Feature Report
Using this set of guidelines, for 46-inch display products, the
average disassembly time is about 500 seconds, and the weight
is 9,199 grams in 2011. Compared with products of similar size in
2010, the product disassembly time increased 12.2%. It is mainly
because the original light source of cold cathode fluorescent lamp
(CCFL) gradually gives way to light emitting diodes (LED), several
fixed parts and heat dissipation components are added in the
new structure design. But the whole body weight is reduced by
about 10.4%. Although the disassembly time is increased, using
LEDs as the light source will be more environmental friendly
and energy saving. For 27-inch display products, the disassembly
time is about 74 seconds, and the average weight is 2,850 grams.
Comparing with products of similar size in 2010, the average
disassembly time decreased by 8.07%, and the weight reduced by
13.97%. Our company undertakes continuous research to develop
lighter, thinner products, so in the future the product disassembly
procedures will be even simpler.
inch display panel as an example, weight reduction is about
293 grams, about 5.36% of the product weight. The thinning
technology will be gradually phased in for panel products of other
sizes. This shows the aggressive attitude of AUO in research and
development of various electronics products.
Overview of AUO
Reducing Product Disassembly Time
and Product Weight
Note：
1. "Postconsumer plastic" mean such products can be recovered after use by
consumers, but not those with defects orreprocessed. 2. Carbon footprint
of each type of plastic materials is obtained from SimaPro database. 3. PC：
Polycarbonate. 4. GF：Glass Fiber. 5. ABS：Acrylonitrile butadiene styrene
copolymer. 6. PET：Polyethylene terephthalate.
47
03.8
Green DNA
Since 2008, our company takes the initiative to promote "Green
DNA," guiding our suppliers and company staff to attain green
commitments. Three years after it was first promoted, there
are significant achievements and positive influences inside the
company, as the behavior of many employees have changed.
Starting from 2011, besides continuous promotion of the green
initiatives inside the company, it will be extended to outside
communities. Our company hopes to achieve "Green Community"
with a five-year plan.
Category
No. of tree Legend
Category
No. of tree Legend
Chinese
Podocarpus
164
Red Bauhinia
36
Fan Palm
14
Common Garcinia
26
Tallow tree
20
Odourbark
Cinnamomum
48
Flame Gold-rain
Tree
41
Fir tree
7
Taiwan Zelkova
116
Southern cypress
67
Formosan
Sweet Gum
32
Blue Japanese oak
45
Taiwan
Incense Cedar
79
Ternstroemia
46
Camphor tree
65
Rose Wood
66
Promotions outside the company include restoration of Taiwan
native grass called "Nuphar Shimadai". In 2011, the promotional
activities are expanded to five elementary schools. In family
day we held fun games in the promotional activities to raise the
public's awareness on the environmental protection concepts.
In an effort to reduce food mileage, relatives and dependents of
AUO staff are invited to participate in group purchase activities
for local produces, clean seashores and mountains leisure
activities. Through the above activities, AUO staffs can share their
green DNA concepts with outside community and various groups,
together setting up a "Green Community."
2008
2009
2010
2011
Green
Reminding
Electronic
pay slips
Tree planting
Beach/Mountain
cleaning activitie
Green ideas
Tree planting
Carpooling
website
"Earth Hour"
green action
Eco-Friendly goods
promotion activity
Meat-Free
Day on Monday
Restoration of Native
Species Nuphar
Shimadai and expanded
promotion to school
Solar powered
kitchen waste
recycling system
Croton
39
Chinese Juniper
20
Promote eat
local food
Sago cycas
48
Angiospermae
950
Lights-Off to
save energy
AUO green
quotient
Eco-Friendly goods
promotion activity
Cherry
35
Azalea
200
Tree planting
Set up video
conferencing system
AUO green
quotient
Green Life platform recording the tree-planting status in various sites and regions
48
Our company continues to promote the concept of carbon
reduc t ion and v ar iou s ac t ivit ie s , including : bro adc a s t ing
environmental protection concepts in factories in Taiwan, and
promotion of electronic signature system to reduce the demand
for paper materials, regular sponsoring of Green Recycling public
activities, setting up Green Life Platform to share the tree planting
experience and its growth diary. Through green activities with
different green topics, employees have chances to receive new
information and put them into practice concerning the concepts of
energy-saving and carbon reduction.
Main points in promotion of Green DNA over the years
e-System for
contractor
long-term pass
"Earth Hour" Green Action
On March 26, 2011, AUO with its 42,000 employees and their
families around the world took an affirmative action in the "Earth
Hour" activity calling for lights extinguishing and carbon reduction
on a global scale. The activity is organized by the World Wildlife
Fund (WWF) and participated by 128 countries globally. AUO, as
a green corporate citizen, stands in the first ranks to support the
lights extinguishing and carbon reduction campaign. On that day,
each site has to turn off all lights for one hour, from 8:30 p.m. to
9:30 p.m., leaving the office area without any lights, searchlights,
or public lighting in dormitories and other public areas of the site.
The broadcast system repeatedly urges staffs to turn off the lights,
electric appliances and lighting in dormitory areas. AUO staffs and
relatives at home are also urged to turn off the lights in sync with
the global action. This action is estimated to reduce approximately
6,000 kWh of electricity, equivalent to 1.5 years of electricity
consumption for a typical family in Taiwan5 .
5
According to the data supplied by Taipower, in 2010, the average monthly household
electricity consumption is 304 kWh. According to the Energy Bureau's "Taiwan
Residential and Service Sector Energy Consumption in 2009," the survey results for
all kinds of energy consumption per year are given below: air conditioners, 23.8%;
hot water, 14.5%; lighting, 11.3%. The following assumptions are made: the
household use of lighting is eight hours a day, and each hour of lighting time is
translated to 0.144 kWh of electricity. AUO has approximately 42,000 employees
worldwide. Assuming that each person has a family, there will be 42,000 households.
Hence, when employee families around the world turn off the lights for one hour,
energy saving is estimated to be about 6,048 kWh of electricity.
AUO is continuously making efforts on energy saving and carbon
reduction in the information systems, PCs. In 2011, through
hot spot analysis, Air Distribution Unit (ADU) is installed in IT
equipment rooms, and the height of elevated floor is adjusted, so
4
"Car Pool" Ridership Platform
Since 2010, all sites in Taiwan launched carpooling campaigns.
The platform provides carpool riders information and matchup service for would-be riders. Company staff can easily log on
Green Index
1. People 664
2. Number 1,470
* 3. Energy saving 13,197.5L
* 4. CO2 reduction 29,826.4KG
* 5. Carbon sinks 3,959 trees/year
Carpool green index (item 3﹣5 are
accumulated values since December 2010)
Li-Huei Wu / Carpooler Driver
Engineering Department, Longke Site
Before the Carpool site was complete, many of us had desires to
carpool but found ourselves wasting a lot of time asking people
around and can't find people who can actually carpool. But now all
I have to do is log on the carpool website and check the carpool
route, those on the same route will contact me automatically, it is
very easy and convenient.
I've met many new friends through carpool and we often go out
on trips during the weekend, from strangers to good friends. I
can literally say that carpooling is the source of motivation for
me to go to work every day now!! I truly recommend the carpool
site to everyone, because it saves time, money and gives you the
opportunity to meet new friends!
Appendix
Enhancing Utilization Rate of IT
Equipment
Contractors of various engineering projects and manufacturers
are frequent visitors to the sites in Taiwan. More than 10 thousand
contractors are required to show an entry permit on entering
the plant area. In the past, the application procedures for all
contractors include filling out the form, signoff and issuance of
entry permit. It is not only time-consuming, but also a waste of
paper materials. For example, in 2011, a total of 23,000 applications
were processed, and meaning nearly 92,000 copies of paper forms
were consumed in a year. Committed to the green operation
philosophy, AUO has developed a paperless interface system. On
November 1st of 2011, AUO developed an electronic application
system for issuing long-term passes. AUO staffs only need to fill out
the information online, and the electronic system will automatically
issue a pass, making it very convenient for the applicants. The
handling process is considerably sped up, as it significantly enhances
the efficiency of long-term pass application procedures. After
implementing the electronic application system, carbon reduction
is estimated about 22 metric tons4 per year.
AUO & the Society
Solar powered kitchen waste recycling system
e-System for Contractor Long-term Pass
The over all reclaim syste m , combined wit h sol ar power,
converting waste to renewable resources. This plan highlights the
characteristics of a green factory. Also, this area in conjunction
with Taiwan EPA's "environmental education facilities" program is
redesigned to be one of the green factory educational positions.
Hoping that through environmental programs the public can be
better educated about the concept of green energy and resource
recycling.
Also, our company continues to replace high energy-consuming,
inefficient PCs. In 2011, a total of 1,242 sets of energy-saving
computers and 218 sets of all-in-one PCs are replaced.
to this platform to query for carpool ridership or announcing
carpool information. To encourage more colleague participating
in this activity, we organized the "Energy Saving Star" and "Carbon
Reduction Star" contests in 2011. If carpool passengers can attain a
top 5 ranking in monthly carbon reduction index, they will receive
a gift and will be honored as "Energy Saving Star" of the month.
For car drivers, if they can attain a top 5 ranking in monthly
carbon reduction index, they will be granted a carpool pass, and
will be honored as "Carbon Reduction Star" of the month. As
such, they can park their cars in exclusive parking spaces reserved
for carbon reduction stars.
Feature Report
In Taichung site, solar power, battery storage, and kitchen
waste recycling systems are integrated to develop a stand-alone
solar kitchen waste recycling system. System commissioning is
completed in July 2011. Since then, it can process about 150kg food
wastes each month. In September of the same year, it produced
the first batch of liquid fertilizer, used for planting in the main
shrub area, and can be converted to litter compost and used as
organic soil in landscaping.
as to reduce electricity consumption. Annual carbon reduction is
estimated to be about 22 metric tons. On the server side, ongoing
efforts are made on network convergence and virtualization. In
Taiwan sites, a total of 60 host machines in the IT equipment room
are shut down in 2011. Carbon reduction is estimated to be about
99 metric tons. In the Suzhou site, a total of 17 host machines in
the equipment room were also shut down. Carbon reduction is
estimated to be about 28 metric tons.
Overview of AUO
Solar Powered Kitchen Waste
Recycling System
If you are still concerning on how to get to work, now is the time
to join the carpool site!! Environmental protection and loving
earth requires the supports from all of us!
CO2 emissions are 0.242 kg per sheet of paper. Data obtained from Taiwan EPA's website Green Living, http://ecolife.epa.gov.tw/_userinfo/Cooler/Download/05/ "1man1day1kg" calculation steps (1998 coefficients). pdf.
49
AUO & the Society
50
4.1 Relationship with Customers
4.3 Relationship with Employees
4.2 Relationship with Suppliers
4.4 Contributions to Society
04.1
Relationship with Customers
Since 2009, AUO has introduced a six-year program called Lean
Six Sigma (LSS). Its implementation covers manufacturing, supply
chain, marketing, research and development, and administrative
units. In 2012, 25 classes of advanced training in LSS will be
offered for all sites in Taiwan, together with full scale promotional
activities of LSS. We hope that through the improvement of
a management system, personnel capability, supplemented by
contests and promotional activities, the ideas of product quality
management and procedure flow can be strengthened and the
goals can be achieved.
In order to deliver af ter-sale services of better quality to
customers, AUO has established global offices for technical
support and the Customer Service System (CSS). Customers are
more than welcome to contact AUO's customer representatives
regarding product quality issues while the product warranty
remains valid. They may also log on to C S S to apply for
maintenance or replacement services. Our representatives will
arrange for product replacement, maintenance and transport,
and the customers can track the maintenance/service progress
and report via CSS. AUO's Authorized Service Partner (ASP) can
also obtain the reasons for customer complaint and upload the
maintenance/service report to the system. This complete service
procedure allows resources to be reused, reducing the burden on
the environment.
AUO pays great attention to customer opinions and feedback.
Designated personnel have been assigned to provide product
development, production, delivery, and technical services to
its customers. Besides the routine meetings between each
department and the client, AUO also conducts an annual survey
on customer satisfaction by examining four aspects: delivery,
technologies, quality, and services. The result of the survey will
serve as the reference for AUO's long term and short term
operation plans.
Product Quality Management
Product Quality Services
Feature Report
AUO offers total solutions to its customers and is dedicated in
providing its customers with innovative, high value-added product
portfolios. In AUO's Display Business, fabrication plants of every
generation have been established to proactively develop a wide
range of applications, so that customers' needs can be fulfilled.
As for the Solar Business, AUO will continue to strengthen the
advantages of vertical integration and adopt the business strategy
of "Global Operation, Local Delivery" to provide its customers
with highest quality and the best competitive PV products.
Items that fail to live up to customer satisfaction are highlighted
and will be tracked continuously for improvement. Take notebook
customer A as an example, the survey results of 2011 were
improved compared with 2010. Customers was satisfied with
the quality of AUO's products in general. However, some minor
problems that require further improvements have been noticed
during the assembly process. After re-examining these problems,
designs and processes were adjusted and have been applied to all
products.
Overview of AUO
Customer Satisfaction
Even if the product has passed the
warranty period, AUO still try to
provide solutions.
AUO & the Society
There's one case happened to TV modules.
Solar Maintenance office
Taiwan Taichung
China Tianjin
Europe Czech
A customer informed that the panels over
Solar Service office
Taiwan Hsinchu, Taichung
Japan Osaka, Tokyo
China Tianjin, Suzhou, Xiamen
Europe Czech, Holand
USA California
South Korea Seoul
Singapore
Harbour Front Center
warranty period were returned from field
Pei-Li Fang
Global Customer
Service
with similar defect sympton. AUO supported
the customer in failure mode analysis and
found it with relaiability issue to one T-CON
component. AUO therefore supported free
Taiwan Taoyuan
Europe Slovakia
LCD Service office
Taiwan
Hsinchu, Taoyuan, Taichung
Japan Osaka, Tokyo
China
Suzhou, Songjang, Xiamen
Europe
Slovakia, Czech
Holand, Germany
Belgium, Russia
USA California
Korea Seoul
Singapore
Mexico
India
Appendix
component to the customers for simple
LCD Maintenance office
repair at customer service centers to reduce
the RMA delivery time and transportation
cost , or process material replacement
instead of panel replacement for those who
cannot process simple repair.
Global offices for solar product maintenance
51
04.2
Relationship with Suppliers
Management of Suppliers and Subcontractors
Investigation of Conflict Minerals
To keep up with the pace of global business operation, AUO raised the percentage of local suppliers, not only will it cut down carbon
emission caused by material transportation but also reduce the risk of "putting too many eggs in one basket", providing more employment
opportunities for the local people. In 2011, there were around 1,500 suppliers for the Display Business, among which 41% are in Taiwan, and
40% are in China. As for the Solar Business, there are approximately 60 suppliers, 52% of which are in Taiwan, 7% are in China, and 41% are in
Europe and America.
Regarding the article 15021 mentioned in bill number H.R 4173
(Dodd-Frank Act) signed by the U.S. in July of 2010, the detailed
measures of such a bill have not yet been announced. Even though
AUO does not purchase metallic raw materials directly, but due
to corporate responsibilities and international justice practices,
AUO officially declared our declaration on conflict minerals
at the beginning of 2011 and clearly indentified that AUO does
not accept any of the four types of illegal metals exploited from
conflict zones, we also requested our suppliers to investigate the
sources of their metals and its derivatives by supplier workshop
and provide guidance to help suppliers perform conflict minerals
supply chain investigations according to the EICC template, and
periodically track reply rates, being socially and environmentally
responsible by working together with our suppliers.
New suppliers for AUO should be reviewed and approved by internal units such as Purchasing, Supplier Management, ESH, and Human
Resources, so that the requirements of quality management, green production, risk control and social responsibility can be fulfilled.
Besides the annual performance audit to ensure that the suppliers are in compliance with AUO regulations, product management capability
of suppliers is also evaluated quarterly by R&D staff, Purchasing and Supplier Management Department. Those suppliers who cannot meet
AUO requirements must propose improvement plans. If abnormal materials were supplied, a request-for-improvement notice will be sent
out immediately by AUO. In 2011, there was an incident that materials with stains were provided by the supplier. AUO immediately sent out a
request-for-improvement notice to the supplier and an improvement plan was proposed by the supplier in time. The audit records, quarterly
evaluation results, and supplier qualification information are saved in the supplier management system, which is also the database for supplier
evaluation.
Korea
4%
Japan
9%
Other
6%
Taiwan
41%
Supplier distribution
in
Display Business
China
40%
52
Taiwan
52%
Supplier distribution
in
Solar Business
Europe &
America
41%
Suppliers Seminar
China
7%
1
A regulation which forces all conflict mineral traders or users to track the definite
sources of the minerals and prohibits the importation of all products that consist
of conflict minerals in the future. "Conflict Minerals" refers to gold (Au), tantalum
(Ta), tin (Sn) and tungsten (W) illegally harvested from Congo or its neighboring
conflict zones.
29%
15%
Annual audit
violations
3%
12%
15%
17%
New suppliers
violations
20
21
26
24%
23
7
8
10
2007
2008
2009
Number of suppliers SER audited by year
12%
27
Annual audit
2010
Workshop speakers with AUO staffs
9%
7%
25
10
6%
Appendix
Supplier quantity
30
0
23%
2%
40
22
In this Workshop, participants had the chance to realize the
importance of energy management. In this regard, Toppan CFI
decided to adopt the management systems and has been certified
with ISO50001 standards in January 2012.
16%
50
20
AUO held the "Energy Conservation Workshop" on April 27, 2011
to share experiences in promoting ISO50001 standards for energy
management systems with other subsidiaries of the BenQ Group
companies.
AUO & the Society
We requested these suppliers to perform corrective actions
immediately and the cooperation will begin after confirmation of
its qualification. Other minor violations were related mainly to the
inadequate mechanical safety protection and the lack of ISO14001
certificate for environmental management systems as well as
OHSAS18001 certificate for occupational safety & health management
systems. We not only provided the suppliers with systems for
equipment safety design, but also required them to correct the
problems in time.
9%
1%
Besides routine audits, AUO has held several Green Workshops
to share with the suppliers in AUO's experiences as well as
models from industries are in the hope to drive both the up and
downstream value chains towards the goal of sustainability.
In 2011, we performed a total of 49 SER audits, which included 22 new
supplier qualifications evaluation and 27 annual audits for qualified
suppliers. For the evaluation of new suppliers, 121 violations were
noticed in the ESH area. Aside from that, some serious violations
including the lack of fire detection system in the product area, and the
lack of pollution discharge permits were found.
AUO Green Partners Workshop
Feature Report
Audit for AUO's supply chain Social and Environmental Responsibility
(SER) was conducted according to the Electronic Industry Code of
Conduct (EICC), Considering the number of suppliers in different
industries, the audit involves the assessment of potential SER risks for
suppliers based on the nature of their operations, and operators with
significantly higher risks would be prioritized in the audit for SER. In
addition, an annual audit plan for SER was established.
As for the annual ESH audits for qualified suppliers, a total of
97 violations were noticed. They were mainly inadequate safety
protection or incomplete hazardous identifications for new
processes or equipment. Other minor violations include the lack
of appropriate fire detection and protection systems in newly
organized production areas, or improper storage locations and
methods for hazardous materials. These violations requested to
improve in an allotted time.
Overview of AUO
Social and Environmental Responsibility
2011
New suppliers audit
Occupational Safety and Health
Emergency Response
Management system
Environmental permit
Risk assessment and management
Business continuity plan
Pollution prevention and reduction
Fire control
Workshop Scene
53
04.3
Relationship with Employees
Global Talents
AUO has set up numerous manufacturing and service locations
in Asia, Europe, and several service locations in America to offer
immediate customer services.
In 2011, the establishment of the manufacturing plant in Czech
Republic expanded the hiring of the local people in the region. As
a result, the number of Czech and Slovakian employees in Europe
has doubled compared with the number in 2010.
The composition of AUO employees in different regions also
includes people from local minority populations. In Taiwan, we
have employees from aboriginal tribes such as Paiwan and Amis.
In China, we hired ethnic minorities from Mongolia, Islamic
communities, Dai, Tujia and North Korea. In Europe, we hired
ethnic minorities in eastern and western Moravia, eastern and
western Bohemia, Romania, Bulgaria and Armenia.
Each year, the hiring department of AUO is required to draft their
annual human resource plans according to company strategies. The
hiring department may apply for human resources to its regional
HR department based on its annual HR plan. AUO's regional HR
department will release recruitment information through various
talent hunting channels available in each region and implement
relevant hiring procedures. The recruitment of new employees
shall be fully compliant with relevant regulations in different
regions to enlist employees with appropriate vocational skills
through fair and just hiring practices without any race or gender
discriminations.
Local
management
percentage
Taiwan
99.7%
China
76.2%
Asia
55.0%
Europe
60.0%
The ratio of employees based on region exclude
Taiwan and China
Region
Country
Ratio
Asia
Burma(Myanmar), India, Indonesia, Japan,
Macau, Malaysia, Mongolia, North Korea,
Philippines, Singapore, South Korea ,
Thailand, Vietnam
63.78%
Europe
Belarus, Bulgaria, Czech Republic, Estonia,
Finland, Netherlands(Dutch Antilles),
Poland, Romania, Russia(Russian Fed.),
Slovakia, Turkey, United Kingdom
America
Other
Canada, USA
35.59%
Labor-Management Relation
AUO encourages our employees to freely form associations. In
order to achieve harmonious labor relationship and to promote
labor- management cooper ation , by law our company has
formulated" Implementation rules for labor-management meeting"
and regularly organized labor-management meetings in Taiwan
and China for labor-management negotiation and discussion of
labor-related issues. There is a trade union set up in Singapore site
(National Trade Union Congress, NTUC) in which around 20.6% of
employees have voluntarily joined. There are welfare committees in
all sites formulating relevant employee welfare policies and planning
all kinds of employee welfare activities. Our company will promote
benefits affairs for full time employees based on the resolution of
welfare committee. The members of welfare committee have been
recommended or elected by all departments.
Percentage of employees based on contract and
gender classification
E m p l o y m e n t Ty p e
Indirect employees
0.44%
Malawi, Morocco, New Zealand, Western
Sahara
0.18%
Direct employees
Total number of employees around the world based
on employment type classification
Percentage of local managements hired
Region
To show respect to employee career plans and at the same time
fulfill business operation requirements, AUO has established
a deployment system for its employees. If there is change in
organization or need for assignment, supervisors will first find
out whether the employees are interested in the new position.
Employees can also take the initiative to apply for new positions.
In addition to that, AUO also set up a website for posting internal
recruitment information. Employees can search up any job that
they are interested in and apply for transfer. AUO will do its best
to protect the rights of its employees and help them to settle
down once they have been transferred.
America
33.3%
Employee gender
Female
Male
Temporary Contract
2,813
8,788
Permanent Contract
13,057
20,227
Total
Region
Female
Male
Taiwan
21.9%
78.1%
China
Czech/Slovakia
35.1%
28.1%
64.9%
71.9%
Singapore
23.8%
76.2%
Total
25.1%
74.9%
Taiwan
51.1%
48.9%
Total
34.1%
65.9%
Czech/Slovakia
Singapore
Total
43.6%
34.5%
39.5%
56.4%
65.5%
60.5%
Taiwan
36.8%
63.2%
China
Czech/Slovakia
Singapore
Total
34.2%
40.5%
29.5%
35.4%
65.8%
59.5%
70.5%
64.6%
Note: This chart only considers the employees from manufacturing sites
54
AUO believes that employees are the biggest assets of the company.
We designed a competitive wage and rewarding system for our
employees based on their educational background, professional
knowledge, working experience, and personal performance. The
wages of our employees will not be judged by their gender, religion,
political stand, marital status, and labor union. The basic wages of
AUO is higher than the local standard wages and is very competitive
compared to other companies in the same industry.
AUO's welfare committee has been planning festival activities,
literature activities, feasts of life, theater booking for blockbuster
movies, and sports contests and activities every year among global
sites in order to enhance the humanity and strengthen the health
of our staff. We would like to see our employees to strike the
balance between work, family, and lives such that we regularly
arrange annual outdoor activities such as employee family day
and department sunshine project among global sites in order to
facilitate positive interaction between our employees and their
family members.
Since June, there have been a total of 55 sessions of 12 activities
held during the "2011 AUO feast of life" in AUO Taiwan.
Theme
Sensational life
lecture
Sensational
truth goodness
Director Li-Chou Yang, Miss Yu-Xin Yang,
Principal Peter Ma, and Miss Shiou-Jen Jiang to
share the sensations of life
Mr. Wen-Hua Wang has been invited to be the
host to share with our employees the process and
experience of every award-winning work.
Sensational
concert
"The Public Bath House Vocal Group" and Hope
music Jazz band are invited to share with our
employees the beauty of human vocals.
The numbers of employees applied for maternal
and parental leaves in Taiwan
Factory
sensational
cinema
"Young at Heart: Grandma Cheerleaders", "PS I
Love You", "Three Idiots", "The Blind Side", and
"Oscar and the Lady in Pink"
Number of
employees
Male
(Parental leaves)
Female
(Maternal leaves)
892
586
A total of 10,000 employees and their family members
showed up for the closing ceremony. They threw the ribbons
as symbols of vitality and hope to the sky as the emotional
and complete finish.
Appendix
In addition, AUO has established breast feeding and nursery rooms for
female employees who need such services. AUO also encourages its
female employees to apply for unpaid parental leaves. At the end of the
leaves, AUO will provide necessary trainings and assistance to help the
employees return to their posts. In 2011, there are 253 applications of
unpaid parental leaves for AUO Taiwan. The percentage of applicants
returning to their posts after the end of their leaves is around 21.34%.
The final competition is the 15-lap 6,000-meter group relay
as a symbol of the 15th anniversary led by high level executives
together with 59 superior runners selected from 9 major
regional teams of AUO. The enthusiastic roars of our
employees have inspired the morale to the highest point.
AUO & the Society
beauty award
Activity contents
After the absence of eight years, the sports competition is on
again for the 15th anniversary of AUO. Following the essence
of "Sensation" of 2011, we name this sports competition
as "Sensations wherever there is a will 2011 AUO Games"
in order to agglomerate passions and emotions of all
departments and employees. On October 29th 2011 the drum
performance by "Taipei Chi Drum" was introduced as the
warm-up performance, followed by the innovative marching
into the arena of eleven regional teams formed by AUO and
other companies in the group. In addition to the encouraging
speeches by high level executives, our Vice Chairman HB
Chen has personally led the athlete oath.
In addition, AUO Taiwan also provides various benefits including
labor/health insurance, childbirth/parental leave, pension reserves
and so forth as stipulated by law for all employees. As soon as our
employees (be it full time, part time, or temporary) report for duty on
their first day at work, they will be covered by our group insurance.
Not only that, employees could also cover a portion of fees to include
their families under the aforementioned insurance coverage. On top
of that, we also provide comprehensive group insurance solutions at
higher premiums for our employees stationed overseas so that they
could stay 100% focused on their tasks at hand. As for employees in
China, we have also strived to achieve full compliance with relevant
social insurance systems. The same can be said for our retirement
benefit system – AUO Taiwan allots a specific amount of reserve to
employees' designated pension accounts as stipulated in the Labor
Standards Act.
15th Anniversary Sports Competition
Feature Report
AUO's Feast of Life
Overview of AUO
Wage and Benefits
55
Health Care
AUO has taken our employees' health as an important subject
with the "Wellness Center" providing full range of health care
plans. It has not only planned health examination items but also
signed preferential health examination plan with medical institutes
in Taiwan such that our employees and their family members can
check on their health as soon as possible. The results of employee
health examination over the years can be inquired through "Health
Management System" for personal health management. This
"Health Management System" also provides employees' guide to
medical treatment, the list of excellent doctors, and the medical
treatment reference for common diseases as references for our
employees.
The 2011 health management plan of Taiwan sites have emphasized
stimulation of self-awareness among our employees to improve
their health with the series of health service on AUO health day.
Know my numbers
In order to urge our employees to pay attention to health
examination indicators and to enhance self-health awareness,
the "Wellness Center" has organized BMI (Body Mass Index)
measuring activity for all employees and established BMI database
for employees in Taiwan sites. The " Wellness Center" will
provide health education in accordance with personal demand
and encourage those employees with BMI＞24 to attend the "Get
together and get rid of fat" weight losing activity.
The Singapore site has also organized a health knowledge
competition on August 2011 with 85 attendees where employees
can participate in the crossword puzzle of health eating concept
while they are having meals in the restaurant. We would like to
develop our employees' health concept and encourage them to eat
healthier.
Get together and get rid of fat, and let's go for
health and vitality"
Health management system
AUO's chairman KY Lee say
"Health is not just your personal issue", because your health is
going to affect yourself, your family, and the company you work
for. We urge our employees and their family members to seek
professional assistance from the medical care personnel of our
company whenever there is any health-related question.
Photo shoot of the employees of the first place team in the "Get together and
get rid of fat" competition
The series of discovery of LOHAS "heart"
world
Our employees are provided with new knowledge about LOHAS
lives through newsletters, factory broadcasts, posters, and
spiritual cards. The LOHAS pressure-relieving lecture of "Meet
yourself whose wishes always come true" has also been held to
develop the positive mentality among our employees.
AUO has also been granted with "Health management award"
by Bureau of Health, Executive Yuan, Taiwan in 2011. During
the award ceremony we also shared our experience in health
promotion plan with our companies.
In this activity the group competition approach has been used to
stimulate the interest and willingness of our employees to devote
joint effort toward the set goal. Our employees can utilize the
resource of existing wellness hall for exercise, attend the happy
stair climbing activity, and enjoy the special healthy meal prepared
by our restaurant nutritionist to achieve the best outcome.
There are a total of 190 teams and 950 people in Taiwan sites
participated in this competition. In 2011 the total weight losses
have reached 1,720 kg in Taiwan sites with an average of 1.8 kg
weight loss for every participant.
Encouraged card
56
The trophy of health management
award
The sustainable corporate development must rely on long-term
cultivation and development of talents. The employee learning
and development has always been the important subject of
AUO. The training roadmap has been established in accordance
with employees' job requirements across different genders and
races. In addition to employees' "Individual Development Plan"
(IDP), AUO's optoelectronic training roadmap also includes the
introduction of corporate directions, business philosophies, social
responsibilities and relevant policies through "Win Camp", which
has been held for 25 times during 2011.
The Framework of AUO's Learning and
Development
Manager
module
Generic
management
module
M anage r ial le ar ing and deve lopme nt path
The framework of AUO's learning and development
Types and objects of AUO internal training curriculum
Internal training curricula
Management training
Training object
Managers
Professional skill training
All employees
Quality training
All employees
Language training
All employees
Environmental safety training
All employees
Newcomer training
All employees
Workplace training
All employees
Innovation training
All employees
As for the employees in management level, new managers will
receive around 108 hours of educational training every year on
average, while new assistant managers will receive around 84
hours of training and 16 hours of general education course on
average. Aside from the advocacy of organizational objectives,
knowledge examination will also be conducted with respect to
new supervisors. Different management courses will be arranged
according to requirements in coordination with all kinds of
advanced training and elective general education courses to
achieve the win-win situation of organizational objectives and
personal learning.
For deeply rooted values of integrity among our employees,
since 2010 AUO has begun the advocacy of instructions of AntiCorruption Act with respect to VPs and supervisors with the level
of assistant manager and above among sales related departments.
In 2011 AUO has taken one step further by converting instructions
on Anti-Trust and Anti-Corruption Acts into online courses. By
the end of 2011 the training completion rate has been around 63%.
AUO will continue to advocate the instructions related to AntiCorruption Act with respect to employees from various levels
within our company in order to maintain our core corporate
value: integrity.
Appendix
By the end of each year, our employees must select the training
plans or courses they would like to participate next year in
accordance with personal career and interest such that the
individual development can be integr ated with corpor ate
development through personal learning.
New
comer
module
Director
module
AUO & the Society
In addition to actual courses, the AUO learning and development
platform (AUO Learning System, ALS) also provides huge amount
of management and professional technology online courses such
that our employees can quickly and conveniently inquire and read
all types of courses worldwide through this platform operation. By
providing our employees with this fast and convenient service, the
knowledge and techniques of our employees can be improved and
their work efficiency and quality can be enhanced such that the
learning and development of our employees can be in line with our
corporate development goal.
Advavced
technology
module
AUO Learning College (ALC) is the main focus of our company's
learning system, where systematic planning for learning and
development have been conducted in accordance with different
requirements of AUO people. The affiliated nine major colleges
have implemented comprehensive talent cultivation plan while
providing external training resources and on-job training subsidy
for encouraging our employees to take continuous trainings and to
embrace new external challenges.
Te chnical le a r ning a nd d eve lopme nt pa th
AUO arranges training courses for all kinds of job functions in
accordance with our company's business operation direction to
help our employees with career development while facing the
challenge of work.
Feature Report
Training Activities
Overview of AUO
Education and Training
57
In 2011 the total hours of courses all over the world has reached
16,234 hours and each employee on average has received 72
hours. In order to convey the annual operational plans and
highlights of our company, AUO will arrange all kinds of training
camps every year in accordance with different job functions of
our employees, and these camps include eABC strategy meeting,
ABC vitality camp, APC power camp and AAC action camp. In
2011, APC power camp has been held for 134 times all over the
world where the factory director has advocated our company's
strategic goal of "simultaneous progress of light and energy", and
the activities such as puzzle king and enthusiastic gas station have
allowed our employees to realize the work ethic and attitude of
"enthusiastic implementation".
Training programs and hours offered to employees
of different levels
Camps
Target
Hours
eABC
Directors and above
8
ABC
Senior managers and managers
8
APC
Indirect employees
4
AAC
Direct employees
8
2011. This survey includes the three aspects of management
system, implementation status, and information system in order
to understand the employees' awareness of our company's
performance management system, status of communication and
feedback, and our employees' suggestions toward performance
review system. The result of this survey shows that the extent of
recognition of such system among our employees has not changed
due to different gender, age, or academic background. AUO
has taken employees' opinion seriously, and with the follow-up
seminars and online courses we will urge our employees to better
understand the spirit and content of the performance management
system of our company such that the maximum management
effectiveness can be achieved.
All members have joined force to generate the AUO's living attitude of
"enthusiastic implementation" during power camp.
Innovation Magic School
Thanksgiving ceremony on Teachers'
Day in Taiwan site
Thanksgiving ceremony on Teachers'
Day in Xiamen site
Employee Performance Appraisal e-System
友達內部訓練課程種類和對象
Supervisor training course in Slovakia site
58
Through AUO's electric performance appraisal system, employees
all over the world can complete their own performance planning
by the online system, and supervisors can easily conduct employee
performance reviews through this system. Currently the utilization
rate of such system among all overseas manufacturing sites and
factories (such as Taiwan, Mainland China, Singapore, Czech
Republic, Slovakia, US, Japan, and Korea) has reached 100%.
For the first time, AUO has conducted performance appraisal
questionnaire survey with respect to employees in Taiwan in
In order to develop the innovation atmosphere of AUO
and to stimulate our employees' motivations of innovation,
we began to organize creativity competition. In 2011 we
organized the one-month proposal competition activity
with the topic of "TRON YOUR WORLD" which came to
an end enter autumn and set a record of 420,000 visits of
competition activity website. 160 outstanding and creative
proposals have been accepted as the full demonstration
of innovation vitality and vibrant thought of AUO
people. Two of these proposals have passed the review
and become official projects such that these personal
creativities will be specifically implemented in corporate
business.
Human Rights
Channels of Communication
Employee Assistance Project (EAPs)
AUO CSR Policy
● Training Opportunity
● Freely Chosen Employment
● Business Integrity
● Child Labor avoidance
● Intellectual Property
● Humane Treatment
● Disclosure of Information
● Non-Discriminatio
● Culture Advance
● Employee Communication
● Promotion of the Policy
The establishment of "I Got Something to Say", "7885 Hotline",
"GM's Mailbox", and "Mailbox of Audit Committee" has provided
our employees with confidential communication channels where
they can freely express their opinions. The handling process
will definitely emphasize the privacy of those who submit their
opinions. All raised issues will be resolved quickly and the
handling results will be replied. The employee feedback will
be tracked in order to achieve good bi-lateral communication
effectiveness. The content of employees' opinions has covered a
rather wide range. Take the Taiwan sites as an example, it covers
factory management, factory service, educational training, health
protection, and benefits and salaries.
In 2011 the "I Got Something to Say Mailbox" has received a total
of 284 letters, the "GM's Mailbox" has received a total of 19
letters, and the "Mailbox of Audit Committee" has received a total
of 8 letters. Since 2009, AUO has received and processed more
than 575 letters.
Appendix
● Law Compliance
Appeal Mailbox
AUO & the Society
AUO has been utilizing different channels to convey the spirit
of corporate social responsibilities. In 2007 AUO has begun the
implementation of corporate social responsibility training courses
for employees and the audit on internal implementation of such
courses. After the re-adjustment of course content in 2011, all
current employees have been re-trained by online courses and
AUO has not only promoted the protection of human rights
from the policy perspective, but also established management
mechanism from the implementation perspective in order to
ensure our employees have received proper protection. We will
never use racial, gender, age, political positions, or religious belief
as the criteria for employee hiring, review and promotion.
In addition, the protection of employees' human rights has been
clearly declared among rules and internal documents such as
"Employee Manual", "Work Rules", and "Operating Rules of Sexual
Harassment Prevention" which include basic obedience of laws
and regulations, freedom of employment, humane treatment,
and prohibition of discrimination and sexual harassment. 50
minutes of legal knowledge course has also been included in the
new employee training courses for our employees to understand
frequently seen legal issues and to be aware of personal rights,
obligations, and channel for appeal. In addition to the 36 hours
of job related training, the police staff of our company must also
complete 4 hours of refresher courses every year which include
etiquette on duty and prevention of excessive enforcement in
order to avoid violation of human rights.
We have not had any public or legal event cause by violation of
employees' rights in 2011. In case of any violation of human rights
or improper management, our employees can file their appeals
through all kinds of AUO's communication channels.
We continuously promote the "Employee Assistance Programs"
(EAPs) to help our employees solve all kinds of social, mental,
economic and health issues. Our company provides diverse,
safe, and confidential consultation and pressure relief channels.
Take our Taiwan sites as an example, every new employee will
receive such introduction and portable small card. They can dial
"6885 Hotline" at any time whenever they face trouble and worry
at work or in their daily lives to have direct conversation with
professional social worker of Hsinchu Lifeline. Our company has
also set up spiritual counseling room to provide our employees
with free face-to-face counseling from professional personnel. In
addition, our company has also arranged training advocacy courses
for basic supervisors and secretaries of all sites in order to select
proper persons in all departments as the spiritual savior so that all
employees can receive close care which leads to healthier minds.
Feature Report
In order to meet local labor related laws and regulations,
customer requests, and the corporate social responsibility
policies of AUO, we have formulate the "AUO corpor ate
social responsibility policy" in 2006 by referencing to Social
Accountability 8000, Global Sullivan Principles, and Electronic
Industry Code of Conduct (EICC) such that working environment
and safety can be assured, employees' rights and benefits can
be protected and respected, pollution prevention of process
and product can be implemented, and social responsibilities
can be fulfilled. The corporate social responsibility policies of
AUO have been announced on corporate website (http://auo.
com/?sn=142&lang=en-US).
all new employees have been training by corresponding courses
such that all employees can understand their own rights and
benefits and the company's policies and approaches of social
responsibilities. In 2011 there are a total of 3,721 people in Taiwan
sites who passed the corporate social responsibility online training
courses, and there are a total of 2,299 new indirect employees
who passed the corporate social responsibility training courses
among Taiwan, Suzhou and Xiamen sites. There are a total of 7
AUO sites over the world which are qualified by customers' EICC
related audits.
Overview of AUO
Employee Rights
● Compensation and Benefits
59
7885 (Please Help Me) Hotline
In order to provide our employees with immediate, convenient,
and year-round service, the "7885 (Please Help Me) Hotline" has
been set up with dedicated personnel answering the phone and
solving problems with the fastest speed. Whether it is factory
introduction, HR department service, public area cleanliness
requirements or equipment repair, you will be able to receive
satisfying service through this "7885 (Please Help Me) Hotline".
In 2011 the "7885 (Please Help Me) Hotline" has handled a total of
2,679 problems.
Regular Communication Meeting
All functional units of AUO have arranged regular meetings such
as department monthly meeting, monthly meeting of employee
welfare committee, monthly meeting of environmental safety
committee, quar terly sales meeting and labor-management
meeting, and annual strategy meeting as bi-lateral communication
channels. Our employees can utilize all kinds of channels to
express their opinions and to receive feedbacks.
Occupational Safety
Promotion of Safety Culture
In order to continuously reduce the "Disabling Frequency Rate"
(FR) and "Disabling Severity Rate" (SR) to achieve the goal of zero
accident, in 2011 we not only organized a series of disaster prevention
awareness advocacy activities, but also planned safety culture activities
for implementation of the belief of safety first.
We plan to kick off a series of safety competition activities in
2012 which include passive indicators (such as safety signal lights,
safety audit, and safety inspection) and active indicators (such as
improvement proposals and safety activities).
In order to allow our employees and supervisors to have control
over the contents of safety culture activities, we have established the
electronic platform "SAFE" (Safety Appraisals For Everyone) with the
purpose of announcing all kinds of competition activities and allowing
employees to have real-time access to the safety performance status
of their departments and other departments such that our employees
can be encouraged to further pursue safety performance.
We have planned cross-department audit and exchange activities
so that all departments can observe and learn from each other. We
have summarized the observation focuses among all areas in advance
before the start of activities such that there can be the prioritized
mutual learning of risk control approaches for all aspects during crossdepartment exchange.
Safe
Safety signal lights
60
Caution
Warning
Danger
We will announce monthly safety signal light in every factory
and convene safety review meeting every quarter to reward the
department with good performance while the supervisor of the
department with poor performance will be asked to provide
improvement report.
We expect our employees' safety awareness can be enhanced and
the safety of AUO's work environment can be greatly improved
through the promotions of all kinds of safety cultural activities
such that our employees can work in a safer environment.
Employees' voices
1. The safety culture must be promoted together
with the understanding of the danger of operating
environment such that the safety awareness of our
employees can be enhanced.
2. This system will urge me to re-confirm the integrity
of my safety protection before the start of regular
work.
3. During the execution of maintenance service
operation in Photolithography Area while wearing
the air-supply protective mask, the friction
between the pipes and machine structure tend
to take place which lead to issues such as structural
damage and particle generation.
4. I am aware of our company is promoting the
safety culture, but for now it is more like passive
compliance. Our safety awareness is "safety culture
= life saving rules".
There are a total of 177 injuries among AUO employees in 2011,
where the disabling frequency rate is 0.56 and the disabling
severity rate is 5.54. The majority of these injuries were mainly
entrainment crush injuries followed by puncture and cutting
injuries and bruises. Every month we share the occupational
injury accidents through CFT (Cross Function Team) and develop
countermeasures which will be promoted in parallel to all sites in
order to reduce the number of occupational disaster accidents.
Site
Hwaya
Longke
Ratio
49%
40%
Longtan Hsinchu Taichung Houli
49%
53%
43%
65%
We will include disabling injury index in the safety indicator light
indicators of all departments such that the occurrence of accidents
can be reduced due to the reminder by safety signal lights while it
can be used as the management strategy.
The ratio of environmental safety committee members
accounted for by labor representatives in 2011
Feature Report
Statistics of Disabling Injury
The environmental safety committee of Taiwan sites will meet
once every quarter with the factory director as the host and
with full participations of all department supervisors and safety
committee members (labor representatives) in order to discuss
the safety and health plans which include education training
plan, improvement strategy for operating environment, disaster
prevention measures, audit, contractor management, and matters
related to health promotion. The number of labor representatives
of each factory accounts for around 34%~65% of the committee
members of that factory.
Overview of AUO
Environmental Safety Committee
Disabling Frequency Rate
(Incidents/Million Working Hours)
Area
2007
2008
2009
2010
Worldwide
1.12
0.89
2011
0.83
0.56
1.13
1.24
0.88
China
0.82
0.44
0.30
0.99
3.19
6.59
0.33
Site
Xiamen
Suzhou
Czech
Slovakia
Singapore
Singapore
Ratio
62%
52%
53%
34%
64%
Europe
4.44
AUO & the Society
0.97
Taiwan
Disabling Severity Rate
(Days Lost/Million Working Hours)
2007
2008
2009
2010
2011
Worldwide
8.55
8.62
10.33
11.11
5.54
Taiwan
10.49
15.06
4.98
China
9.68
7.41
2.76
1.48
7.44
68.83
80.70
14.68
Singapore
Europe
Appendix
Area
61
Contributions to Society
In addition to the fulfillment of green promises, AUO has been
actively participating in all kinds of charity and public service
activities to show our care of social humanities. We would like to
introduce people a richer and more graceful digital lives through
our corporate green technologies.
Cultural Incubation
Institute of Information Management, and Wei-Shuan Huang of
Taiwan National Chiao Tung University Institute of Applied Arts
have been selected as the second "AUO A+ Campus Ambassadors".
In addition to be granted with official employment, the student
ambassadors will be serving as the spokespersons for AUO's campus
recruitment for the next year. They will be the best corporate image
representative and should continue to spread out AUO's green
spirits to the campus.
A+ Summer Internship Program
Entering the eighth year, AUO's global A+ summer internship
program has been specifically focused on the R&D capability of
green project this year. Not only encouraged A+ students to boldly
apply their innovative ideas to green R&D, we also assisted them
in devoting to green concept related project research in order to
achieve early incubation of new generation of green-collar talents.
In 2011, more than 20% of the A+ students have chosen to work
on their practical training in solar business unit. More than 40%
of the A+ students have proposed R&D projects related to energy
saving and environmental protection as their study topics. All these
numbers indicate that 2011 AUO A+ summer internship program has
been in line with the pulse of green industry and sync with the global
development trend.
AUO's care for the environment and land has been extended
through the arrangement of A+ students' conducting green voluntary
activities in helping with farming affairs. We hope our A+ students
can bring this green thinking into their daily lives and share this
experience with other people.
+
+
More than 300 A students have graduated from this AUO A
summer internship program since 2004. In 2011, the A+ internship
program worked together again with the well-received "pre-offer"
system. After the preliminary popularity pools on internet and
followed by documentary reviews and public performance, Shu-Yi
Huang from Taiwan National Chiao Tung University Institute of EO
Engineering, Yu-Wen Lin of Taiwan National Sun Yat-sen University
62
A+ seed students participating in the green volunteer activity
achievement for this activity this year is that we have raised a total
of 5.5 million NTD from employees within our company. With
the additional external support, we have successfully increased
our fundraising to 10.5 million NTD in total for our "HonestIntelligent Scholarship" foundation. Through the BenQ foundation
we provide 3,200 scholarships every year to underprivileged junior
high school and elementary school students with outstanding
academic performance so that the students can complete their
education. Junior high school and elementary school students
who are from low income families located in seven counties/
cities such as Taoyuan County, Hsinchu County, Hsinchu City,
Miaoli County, Taichung City (after merging Taichung County,
Changhua County, and Nantou County) are entitled to apply to
their schools directly for this scholarship. This activity has raised
an accumulated amount of over 65 million NTD in six years while
helping almost 20,000 young honest and intelligent students. Some
AUO employees even have donated more than 20 days of their
salaries in two consecutive years to encourage these young honest
and intelligent students to uphold the integrity and steadfast
beliefs in the tough environment and to face future challenges with
determined attitudes.
Honest-Intelligent Scholarship
In order to implement the belief in social feedback and assist
in students coming from low-income families or suffering from
sudden family disasters to complete their education and inspire
their spirits of honesty, enthusiasm and hard work, AUO has
initiated the "Honest-Intelligent scholarship" since 2006. The idea
is to encourage honest and intelligent young students to face every
challenge, adhere to the ideal, and strive to learn with resolution
in the tough environment.
In 2011 it has ran into the sixth "Honest-Intelligent scholarship".
One of the promoting activities this year is to call for "Love
Message Board" from the "Club of Honest and Intelligent Persons"
fan page and asked internet users to vote for the verse of love to
encourage those honest and intelligent young persons. The other
14
Million New Taiwan Dollars
04.4
13
12
11
10
9.2
10.2
11.8
10.5
8
6
4
2
0
2006
2007
2008
2009
2010
2011
The amount of donation for honest and smart scholarship over the years
o. of
Ye a r T i m e s v o N
lunteers
1
8
Longtan Sanho Elementary School
2007
27
207
Linkou Ruiping, Hsinchu sambong,
Taichung Dongshan Elementary
School
2008
28
226
Taichung Dongshan, Taichung Seven
Star, Tainan Zhenhai Elementary
School
206
Linkou Ruiping, Longtan Delong,
Hsinchu sambong, Taichung
Dongshan, Taichung Houli
Elementary School
325
Hsinchu Choumon, Taichung
Dongshan, Taichung Houli, Tainan
Antan, Tainan Chienkung Elementary
School
662
Linkou Ruiping, Guanyin Sulin,
Yang Meirui, Longtan Shimen,
Hsinchu sambong, Hsinchu
Choumon, Hsinchu Emei, Hsinchu
Fushin, Hsinchu Baoshan, Taichung
Dongshan, Taichung Houli, Taichung
Longgang, Tainan Antan, Tainan
Zhenhai, Tainan Chienkung,
Tainan Sheton, Tainan Chinchou,
Tainan Nanshin, Kaohsiung Baylin
Elementary School
2010
2011
24
29
162
AUO & the Society
2006
2009
Summer vacation joint supporting education activity in Suzhou
Schools
The BenQ Foundation has begun to hold the "Optoelectronics
Camp" activity in 2005 in order to allow elementary school
senior students to understand the principles of lighting of LCD,
the principles and application of solar power generation, and the
experience of solar car assembly. We will cultivate children's
creativity, thinking capability, and mobility through the group
competition and develop the conceptual value judgement of honest
and smart. In 2011 there have been a total of 566 participants in
the Optoelectronics Camp which includes 217 volunteers of AUO.
On August 1st , 2011, the 2011 summer vacation joint supporting
education activity of our Suzhou site was conducted again in
Xuzhou AUO Incubation Hope Elementary School for the fourth
consecutive year since 2008. In order to allow more caring
college students to be involved, this supporting education group
is consisted of 16 students from Northeastern University, Harbin
Institute of Technology, and Shaanxi University of Science and
Technology. During this 8-day supporting education activity, our
student volunteers have spread out the seeds of hope amongst
kids in poor areas while harvesting inspiration and resolution. This
is a complete demonstration of AUO's corporate culture of social
care and outstanding image of corporate citizen.
Reading Promoting Project
Feature Report
In order to narrow down the gap of educational resources
between cities and countries, BenQ Foundation has started the
"Reading Promoting Project" since 2006. The volunteers within
our company for this project has integrated and utilized a richer
and more diverse guided reading method to induce children's
interest in reading and to develop the good habit of active reading.
Take one step further, not only the students' independent thinking
and problem-solving capability can be developed, the value of being
smart and honest can also be conveyed during the interaction
amongst children. In addition, the reading program makes the best
out of educational spirit of imperceptible influence and to establish
the good character behaviors of these children. Since the kickoff the event, the number of schools participating and the number
of events held in northern, center, and southern Taiwan has
been continuously grown. From 2006 to present there have been
around 270 events with more than 1,700 volunteers participating
in such event.
Education activity of Suzhou
Overview of AUO
Reading Promoting Project and
Optoelectronics Camp
Appendix
63
As a Good Neighbor
Based on the concept of "What taken from society should be given
back to society", AUO has been actively giving back to neighboring
society through all shapes and forms and trying to understand the
demand of our neighborhood through a variety of channels. We
would like to strengthen our communication with neighborhood
residents in order to establish good relationship with them.
Interaction with Residents
We w o u l d l i ke t o e m p h a s i z e c o m m o n p r o s p e r i t y w i t h
environment and neighborhood while pursuing corporate growth,
such that AUO has been in close contact with local stakeholders in
order to understand neighborhood needs, listen to local opinions,
and offer substantial assistance. Take Houli site as an example,
in 2011 we have provided sympathy and subsidies for vulnerable
people due to more than 40 cases of major injuries, illness or
accidents, and we have sponsored 40 locally held activities. Our
Longtan site has provided village residents with environmental
friendly LED lanterns and colorful balloons during Lantern Festival
street parade and actively participated in the "2011 Longtan Joint
Boating" even during Dragon Boat Festival while winning the
Championship of County Major Cup Dragon Boat Race.
and their family members and neighboring village residents have
all been invited to participate in this event in our factory site. We
have also issued coupons to village residents for them to enjoy
free tasty cross-strait foods while participating in a variety of
activities. As many as 600 village residents have joined this activity
and enjoyed the hospitality and care from our Xiamen site. On
the Family Day we co-hosted a charity sales activity with the local
well-known website – Xiamen Fish Net at our Xiamen site and
we raised a total of 10,045 RMB charity fund. This fund has been
donated to Fish Hope Elementary School to sponsor addition
construction.
Sponsoring the R&D Program
AUO has cooperated with China Medical University Hospital
on the research of epidemiological survey in Houli area while
providing adults of the age above 40 in specific areas with subsidy
program for health insurance deductibles in order to encourage
local residents to prevent diseases as early as possible such that
the cure rate can be improved.
In addition, in order to allow our neighborhood residents to
understand our efforts in pollution prevention, our Houli site has
invited residents to visit our green factory, energy conservation
cases, and pollution prevention systems to streng then our
communication with local stakeholders.
Hiring People with Disabilities in the Neighborhood
Our Tianjin site is located at coastal science park right next to
the residential village for construction workers and farmers of
Bohai Petroleum Company. This park is still at the early stage of
construction with small number of enterprises moved in already.
Therefore residents in the neighborhood have to travel for a long
distance for work. In order to facilitate the commute of people
with disabilities in the neighborhood, our Tianjin site has provided
jobs for a deaf janitor who live close by and a blind masseur who
lives in Tongli district. It only takes 30-minute driving or 10-minute
biking for both of them to get to work. The careful masseur not
only relieves the fatigue of our employees with outstanding skill,
but also entertains our employees with relaxing music during
treatment. The janitor has won over the respect of the entire
staff by being friendly and diligent. These two persons have been
realizing the meanings of their lives by working for AUO such
that they can sense the light in darkness and joy in silence. Our
employees in that factory site have also provided them with
warmth, care and infinite enthusiasm. They have taken good care
of the blind masseur getting on and off the bus and learned sign
language from the deaf janitor. One simple gesture of "Good
Morning", "Thank You", and "Goodnight" represents the heartfelt
greetings and concerns of our employees. We have even invited
the masseur to participate in the talent show of our company. He
has demonstrated outstanding passion and talent and won the
champion in the end with his superior talent.
Donation of Hope Elementary School, China
Our Xiamen site has maintained good relationship with the
neighborhood since its establishment by constant dedication to
conveying the belief of green living and active participation in
public service activities. In June 2011 the Family Day of Xiamen
site has been held in the beautiful Hilltop Village while employees
64
Resident representatives visiting the
pollution prevention system of our
Houli site
Clarity sales in Xiamen site
Blind masseur provides our employee with massage service
AUO has been promoting environmental education through all
kinds of invited visits such that visiting students can understand
the optoelectronics industry and our effort on corporate social
responsibility.
In July 2010 Spring, Foundation of NCTU has invited
students and teachers from Shanghai Jiaotong
University and Xi'an Jiaotong University who were
awarded Pan-Wen Yuan scholarship to Taiwan for the
eight-day "Cross-Strait Elite Student Exchange Camp".
The technology trip to Science Park is the highlight of
this cross-strait elite exchange activity. We have visited
the HQ of the largest panel producer, AUO. I was
impressed by the beauty and elegance upon entering
the front door. This is more like a mansion rather than
a factory. With all the casual café, gymnasium, sports
facilities, and elevated outdoor track it is hard not to
envy those who get to work here. AUO is just like a
aircraft carrier as compared to many other enterprises
in the world. With more than 40,000 employees
worldwide, it can be called the "Empire on which
the sun never sets" of panel industry. With this huge
amount of employees, the company is in perfect order
with every employee effectively carrying out his/her
duty. In the meeting room one very nice HR manager
gave up a briefing about the development and main
production line of AUO. Based on his introduction
we realized the production line covered a wide range
from things as small as cell phone screen to as large
as outdoor advertisement. Which impressed us
most is their strong environmental awareness, and
they really regard environmental protection as their
responsibility. They have proposed the idea of "Green
Select" to penetrate green and low carbon philosophy
into daily lives, making us truly feel that a big company
can only vigorously and continuously grow by being
responsible to this society.
After this visit I realize that AUO wants to not only
pursue the minimum cost and maximum profit
in global panel industry, but also the reduction of
external environmental cost and social responsibilities.
One can tell that AUO's environmental protection
effort is absolutely not just window-dressing job
from various innovative measures such as energy
and resources saving, active acquisition of green
building and environmental product certificates, basic
environmental knowledge survey with respect to
new employee, and the R&D of exhaust outlet power
generator. Even though recently there have been
certain disputes over development projects if Central
Taiwan Science Park in Houli, and panel industry has
been facing the competition bottleneck lately, I do
believe your company can soon breakthrough and
become the role model for global green enterprise
with your persevere and conscientious attitude in
pushing forward the sustainable environment.
Appendix
Fang-Tse Liu,
National Taipei University of Technology
AUO & the Society
Shen-Hsin Cha,
Xi'an Jiaotong University
Our Singapore site has also accepted 18 school visits in September
2011 for the understanding of corporate culture, future panel
application, and work environment. Through this activity these
schools will have a better understanding of the characteristics of
optoelectronics industrial while enhancing the richness of their
teaching content.
Visiting student experiences
Feature Report
The visit to our Taichung site includes the introduction of LEED golden
certification factory, energy saving performance, process flow of
pollution prevention facilities, introduction of relics of mid-to-late Qing
Dynasty-"Sidadun Kiln", and introduction of solar power generation
system. In the entire 2011 we have received more than 26 school
groups consisted of superior students. Student visitors have been
especially interested in AUO's total solutions based on green energy
technology. In addition, there have been mid-to-high level supervisors
and high level executives from company/enterprise/government agency
in Taiwan and China expressing their appreciations toward AUO's
belief in corporate social responsibilities from various industrial and
organization perspectives.
Visiting student experiences
Overview of AUO
School Visits
65
Love sent to Qianjia Village
After learning that there is a group of kids in Qianjia Village of Hsinchu
who can not afford food that they have to eat snail to live. We
contacted local government and civil society organization immediately
to gather resources and understand the physical and mental conditions
of these children. On June 30th 2011 we visited Qianjia Village with rice,
care and our love. AUO would like to assist in safe growth of these
vulnerable children and to give them hope for the future.
Donation of LCD Monitors to the City Police,
Slovakia
The city police in Trencin started to have problems with the
camera system because of the old, malfunction monitors.
Policemen could use only 2 monitors for 36 cameras. Because of
this situation the representatives of the city asked AUSK for help
by providing new LCD monitors. For this reason AUSK donated 6
pieces of 42 inches LCD monitors to the city police. Mr. Yen ChihFeng took part in this event and said: "We want to create a good
relationship and become a good neighbor and a partner to the
city Trencin." AUSK has played a good part in improving the work
condition of the city policemen and thus contributed positively in
enhancing the security well being of Trencin.
Public Service Activity
Support of Taiwan Local Agricultural Product
Taiwan has always been known as the kingdom of fruits due
to the spring-like weather throughout the year such that all
kinds of agricultural products can be grown from southern to
northern Taiwan with not too much difference in the types of
fruits. Because of this, as long as there is any agriculture product
with high harvest price, all farmers will rush to the planting of
such product thus leading to imbalance pricing of agricultural
products. With the profit exploited by various stages of the
production and sales process, some farmers' efforts in fruit plant
have gone down in the drain.
Being sympathetic to farmers' toil, AUO has organized the sales
activity of agricultural products where fruits can be directly
sold to AUO's employees from the production sites in order
to help farmers with higher purchase prices at production sites
and to reduce the carbon emission caused by multi-level fruit
transportations. This is going to contribute significantly to the
promotion of fruits and the social responsibilities. In 2011 BenQ/
AUO group has arranged group purchase activities for 9 times
for small tomato, garlic, grapes, bananas, Sanwan pear, pear,
pomelo, and persimmon with a total weight of 27,661kg and total
amount of 1,643,264 NTD.
Employees of Singarpore site have visited the site of carnival on
September 11, 2011 to pay tribute to the teachers and students
participating in this event. St Hilda Primary School tapped into
the creativity of their students to come up with artistic murals in
order to show their appreciation for the sponsorships provided
by AUO over the years, where drawings related to environment,
safety, and health were created and the outstanding works were
selected by teachers which will be used for decorating the walls in
the restaurant of AUO Singarpore.
The MD of Singapore site and the Principal of St Hilda primary school have
co-hosted the ribbon cutting ceremony.
Supporting the School Cooperation Plan of the
National Environment Agency of Singapore
AUO Singapore site (AFPD Pte Ltd) continue to support the
plan by Singapore government to cooperate with local primary
schools to develop environmental protection concepts among
school students. The AUO Singapore site also sponsored Pasir
Ris primary school to participate in the environmental protection
green carnival exhibition. The purpose of this activity is to develop
the sense of responsibility among school students by encouraging
the adoption of clean and environmental friendly ways of living.
66
AUO has also sponsored Pasir Ris Primary School to participate in the Clean
& Green Singapore School carnival exhibition.
The groundbreaking ceremony for the permanent campus of
Taiwu Elementary School was held in a nice winter day with warm
sunshine on December 23 rd , 2010. This ceremony followed the
traditional Paiwan style to show the respect to Taiwu Tribe and
the aboriginal culture. The seniors sang the everlasting respect
to God and their love to people with Taiwu ancient folk rhyme
of "We build a bridge as high as the sky with crystal beads for
lifting your noble status in our mind". The new construction has
begun the reconstruction of Taiwu Elementary School. The new
campus design combined the Paiwan tradition cultural meanings
and conveyed the sincere respect from BenQ/AUO group toward
Taiwu Elementary School and Paiwan traditional culture.
The sales offices of AUO in Japan and the subsidiary M.setek are all
in the area hit by Japan 311 earthquake. Most of the local residents
and their family members all lived in this severely hazardous area.
In addition to the house damages, they also have to worry about
the radiation leakage. The HQ of AUO has convened the crisis
management meeting in order to provide employees in Japan
with necessary assistance such as providing emergency response
equipments, assisting in monitoring the radiation level in Japan and
emergency response related information. We have also initiated
employee donation activity among all companies in our group hoping
that our love can be the strongest support to our employees in the
disaster area. This time the total donation within BenQ/AUO group
has reached 12,536,285 NTD. The entire founding is completely
directed to employees of M.setek for emergency relief. The M.setek
employees are all very thankful to the enthusiasm and love from AUO.
BenQ Foundation has been upholding the belief of "Treat the
land nicely and respect the local people" while collaborating with
Architect Hsuyuan Kuo, AUO's construction/engineering and solar
teams and Fu Tsu Construction Company to construct a Paiwanstyle campus for Taiwu Elementary School. The solar technology
was integrated into the design of this green campus. Photovoltaics
system serves as the best environmental teaching material for
children to learn how to harmonically coexist with nature.
Assistance in Response and Reconstruction
after Japan Earthquake
Feature Report
The Taiwu Tribe and Taiwu Elementary School have suffered from
severe strata fractures due to Typhoon Morakot. They have been
forced to move away from their original residence in North Taiwu
Mountain with an altitude of eight hundred meters. After eight
times of site selection, they finally decided to set their permanent
residence at Hsinchi farm in Wanjin Village of Wanluan Township.
On September 28 th , 2011, after 8 months of construction, the
permanent campus of Taiwu Elementary School was inaugurated.
This new campus has been spectacular with the imagery of the
slopes of North Dawu Mountain and South Dawu Mountain as
the reproduction of spirits and elegance of sacred mountains.
The designs of long arcing school buildings and clay pot square
have been the simultaneous demonstration of Paiwan's myths
and legends of hundred-pace viper and clay pots. Talents are
the origins of national prosperity. We should like to share with
students and teachers of Taiwu Elementary School the encouraging
thought of "Education is nothing but love and role model" and wish
we all have the courage to realize our ideal ambitions.
Overview of AUO
Assistance in Reconstruction Project of Taiwu
Elementary School in Wanluan Township of
Pingtung County
First I would like to wish all the colleagues at AUO happiness
and safety this summer season. I sincerely appreciate the
cordial donations that your company has sent to us after the
North Easter Japanese earthquake.
AUO & the Society
Even thought it has been two months since the earthquake,
but the damages that it had caused kept us living in the
uncertainty for the nuclear power plant but we must work
together as a team and fix the plant together, in hopes to show
our graditude for the supports that were given by AUO . From
now on, we as the member of Msetek must unit together
and overcome all difficulties. We respectfully welcomes all
supports and encouragements. At the same time, we wish for
business prosperity and success to the entire AUO company.
hope that Sincerely,
Appendix
2011. May 24th
〒976-0005 2-2-21 Hikari Souma City,
Fukushima Province
The rooftop installation of solar panels sponsored by AUO in Taiwu
Elementary School
Section manager Kazuya Fukushima
Tatsuya Nishi
Yamada
Thank-you letter by M.setek employees
67
Cultivated Lands to Clarify Project
Continued to One-acre-field Program
BenQ Foundation has begun adoption of paddy fields all over
Taiwan since 20 0 8 based on our beliefs of suppor ting the
vitalization of Taiwan land and maintaining the rural livelihood. In
2011, the Foundation continued to adopt 6.5 Hectares of field to
respond "see the planting of new green seedlings in August and
harvesting of plump stalks of rice in December." BenQ/AUO group
have called on employees and their family members to jointly
experience the earth intimacy of planting in spring, cultivating in
summer, harvesting in fall, and storing in winter. By holding rice
seedlings in their own hands, stepping their own feet into the mud
and feeling the "Hoeing seedling under sun of noon with sweat
dropping down onto the soil", participants realized that rice is no
longer just the food for live. Rice is also the spiritual food.
going through grinding process and being produced into all-wheat
noodles. These noodles are named "Q noodles". The Foundation
has also arranged the sales of such "Q noodles" to allow its
employees to experience the delicious food with the feeling of
richness and beauty of lives.
Wheat is extensive type of agricultural product usually treated
with easy farm management and a good place to run safe and
healthy natural farming techniques.. However, the price of wheat
is far lower than rice price, farmers in general would rather fallow
or plant vegetables and fruits with higher economic profits. Those
farmers who agreed to take this cooperative contract were
mainly because of their deep love toward the agriculture and land
of Taiwan. We certainly hope this "contact planting" program
can help and support independent farmers for potential diverse
farming.
Three-acre-wheat Collaboration Program
68
Saturday, sunny with pleasant breezes！
9 green volunteers came all the way from
H s i n c h u a n d Ta i c h u n g a n d g a t h e r e d i n
Xizhou Changhua to participate in threeacre fertilization experience activity!
"Fertilization" is a very important step for the growth
of wheat especially when the organic fertilizers are
adopted. We have to take into consideration of both
green recycling process and reduction of the damage
caused by chemical fertilizer to the land. With this in
mind, the sweet but not greasy tastes of wheat cracker
and tea in our mouth certainly lead to a much safer
feeling.
The 150 kg fertilizer used in this activity is all "organic
fertilizer" made of kitchen waste from staff restaurant
of AUO Taichung manufacturing site and is natural,
chemical free, environmental friendly, and definitely not
hurting your hands.
Af ter the harvest of the second season rice crop in ever y
November and December, most farmers have chosen to fallow
and wait till next March to start the planting for the first season
rice crop. It is roughly estimated 240,000 Hectares of fallow land
during this period.
Starting from the winter of 2010, BenQ Foundation has developed
a contract planting program with farmers in Xizhou Township of
Changhua County in Taiwan to plan on rice-wheat rotation. The
Foundation tried to plant the "Taichung Selection II" wheat on
the fallow land in winter with "pure contract planting" concept
and a poison-free approach to reduce the chemical pollution to
the farm land and assist in the sustainable development of land
resources. After starting from the spreading of wheat seeds and
going through various stages such as tillers, booting, heading, and
flowering and grain filling, the 120-day growth period has finally
led to a gleaming golden wheat field. In 2011 about 4,000 kg of
wheat grain was harvested from this 3-acre wheat field before
Three-acre-wheat activity
Records of three-acre-wheat activity
Beach/Mountain Cleaning Activities in Taiwan
th
Restoration of Native Species Nuphar Shimadai
and Expanded Promotion to Other School
AUO & the Society
Realizing their predicament as the growing areas are gradually
reduced, AUO took the initiative to save Taiwan spatterdock.
From 20 05, our company initiated a Taiw an spat terdock
restoration program inside the AUO Taiwan sites. In 2010,
spatterdock is successfully restored passed along to Longtan
Elementary School. In 2011, AUO has expanded the achievement
of spatterdock restoration to five elementary schools around
Taiwan. On November 18, 2011, Ru Liu Elementary School
launched a promotional activity where students performed folk
song "Lonely Love Flower" with recorder and accompanied by a
chorus. The entire activity was combined with demonstrations of
aquatic plants ecological vat and display of nature education topics.
Through the live demonstration and board display of natural
science, we hope that environmental education can take root in
school children. We do our share in the restoration of Taiwan's
endangered aquatic plants.
In light of crisis in global ecological environment and the lack
of improvement on global warming and climate change, United
Nation has specifically set this year as the Year of Forest to
encourage global forestation in order to save the deteriorating
ecological system. AUO has also responded with the tree planting
activity of "One tree One person. Yes, I can do" on November
10 th , 2011. This activity was held in the 4 th public park in HSR
special district of Dayuan Township, Taoyuan County in Taiwan.
More than 500 people from the enterprise group have gotten
together to plant various Taiwan original arbor seedlings such as
Taiwan Cherry, Formosan Sweet Gum, red sandalwood, tallow
tree, and Taiwan Pittosporum. We have also commissioned the
aboriginal landscape gardening labor cooperatives to take care of
these trees for six months before the Dayuan Township Office
takes over the park management. We certainly wish that after
these arbor seedlings have thrived into the trees, it can lead to
carbon reduction effectiveness while providing neighboring area
with a greenery beautiful mood.
Feature Report
The Taiwan spatterdock is considered a national treasure among
aquatic sites of Taiwan's native species. It is originally distributed
in low-elevation marsh or pools in the northern part of Taiwan. In
recent years, as people are actively involved in land development
has already endangered the Taiwan spatterdock.
On September 17 , 2011, BenQ/AUO group organized beach
and mountain cleaning activities simultaneously at four different
sites: Zhishan Cultural and Ecological Garden in Taipei, 17 km
Coastline Sports Park in Hsinchu, Daan Beach Park in Taichung,
and Chiku Black-Faced Spoonbills Ecological Conservation Area
in Tainan. More than 2,500 employees and their family members
have participated in this event to jointly implement our corporate
culture of being nice to the land and caring this society. On behalf
of BenQ Foundation, the chairman of AUO, KY Lee, passed the
first environmental education fund to Bureau of Environmental
Protection in Hsinchu City during this event. He has also led
our employees to actually implement beach and mountain
cleaning tasks. This gesture turns our group's environment caring
philosophy into actual actions. It also indicates that we surely
develop a cleaner environment for near future. The total amount
of garbage collected from all four sites on that particular day has
reached almost 3.4 tons.
In Response to 2011 as the International Year
of Forest
Overview of AUO
Ecological Care
AUO's chairman KY Lee participating in beach cleaning activity
Appendix
Restoration of Taiwan spatterdock in Longhsing Elementary School, used as
natural science topics
Beach cleaning activity by BenQ/AUO Group
Logo of international forest year
69
Appendix
2010 Corporate Social Responsibility Report Errata
Page
31
70
Chapter
3.1 table Environment Informaon
Prior correction
After Correction
1. PFCs 584,96 tons
1. PFCs 584.96 tons
2. CO2 Emission
Scope 1 408,514.46 million tons CO2e
Scope 2 2,515,981.25 million tons CO2e
Scope 3 3,261.15 million tons CO2e
2. CO2 Emission
Scope 1 408,514.46 tons CO2e
Scope 2 2,515,981.25 tons CO2e
Scope 3 3,261.15 tons CO2e
GRI/G3.1 Index
Aspect
Strategy and
Analysis
Report
Parameters
GRI Content Index
Assurance
Governance
Governance,
Commitments,
and Engagement
4.5
4.6
4.7
4.8
4.9
Stakeholder engagement
Page(s)
Letter From the President
1.3
1.1
1.1
1.1
1.1
1.1
1.1
1.1
1.1
1.1
1.1
About the report
About the report
About the report
About the report
About the report
About the report
About the report
GRI/G3.1 Index
About the report
Errata
About the report
GRI/G3.1 Index
About the report
1.2
GRI/G3.1 Index
1.2
3
17
5
5
5
5
5
5
5
5
9
10,11
1
1
1
1
1
1
1
76
1
70
1
70
1
12,13
76
13
●
1.4,4.3
20,59
GRI/G3.1 Index
1.2
1.2
1.2
76
14
13
14
●
1.2
14
●
●
●
●
●
●
●
●
1.2
1.2
2.5
1.1
1.4
1.4
1.4
1.4
13
13
30,31
9
20
20
20
21
●
●
●
●
3
● Covered in the Report
Appendix
Commitments to
external initiatives
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
Report Section(s)
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
1
○
●
●
●
●
●
●
2
●
●
AUO & the Society
4.4
Status
Report scope and
boundary
Indicator Description
Statement from the most senior decision-maker in AUO
Key impacts, risks and opportunities
Name of organisation
Primary brands, products and services
Operational structure of the organisation
Location of headquarters
Countries of operation
Nature of ownership and legal form
Markets served
Scale of organisation
Significant changes
Awards received
Reporting period
Date of most recent report
Reporting cycle
Contact point on the report
Process for determining content
Boundary of the report
Limitations on scope or boundary of the report
Reporting on other entities
Data measurement techniques
Explanation of re-statements
Significant changes from previous report
Table on standard disclosures
External assurance
Governance structure
Indicate if Chair of highest governance body is also executive officer
Independent and/or non-executive board members
Mechanisms for stakeholders and employees to provide recommendations or direction to highest
governance body
Linkage between compensation for members and organisational performance
Conflicts of interest
Determining qualifications and expertise of the highest governance body
Mission and values statements, codes of conduct and policies
Procedures for overseeing identification and management of economic, social and environmental
performance
Processes for evaluating the performance of the highest governance body
Explanation of whether and how precautionary approach is addressed
Externally developed, economic, environmental and social charters or principles
Significant memberships in associations and/or advocacy organisations
List of stakeholders engaged by organisation
Basis for identification and selection of stakeholders to engage
Stakeholder engagement approaches
Key topics and concerns raised through stakeholder engagement and response
Feature Report
Report profile
1.1
1.2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
4.1
4.2
4.3
Overview of AUO
Organisational
Profile
GRI Ref.
○ Partially Covered or not applied in the Report
71
Aspect
Management
Approach
GRI Ref.
5.1
EC 1
Economic
Performance
Economic
Performance
Indicators
EC 2
EC 3
EC 4
EC 5
Market Presence
EC 6
EC 7
Indirect Economic
Impacts
Management
Approach
Materials
Energy
Environmental
Performance
Indicators
Water
Biodiversity
Status Report Section(s)
Management Approach
●
1.1
5
●
1.3
15
●
●
4
●
1.1,2.5
4.3
GRI/G3.1 Index
8,29,30,31
55
76
●
4.3
55
●
4.2
53
●
4.3
54
●
4.4
62,66,67,68,69
●
1.3
15,18,19
Management Approach
●
2.1,2.4
23,28
Materials used by weight or volume
Percentage of materials used that are recycled input materials
Direct energy consumpton by primary energy source
Indirect energy consumpton by primary source
Energy saved due to conservaton and efficiency improvements
Initiatives to provide energy-efficient or renewable energy based products and services, and reductons in
energy requirements as a result of these initiatives
Initiatives to reduce indirect energy consumpton and reductons achieved
Total water withdrawal by source
Water sources significantly affected by withdrawal of water
Percentage and total volume of water recycled and reused
Locaton and size of land owned, leased or managed in, or adjacent to, protected areas and areas of high
bodiversity value outside protected areas
Descripton of significant impacts of activities, products, and services on bodiversity in protected areas and
areas of high bodiversity valve outside protected areas.
Habitats protected or restored
Strategies, curent actons, and future plans for managing impacts on bodiversity
Nubmer of IUCN Red List species and natonal conservaton list species with habitats in areas affected by
operatons, by level of extincton risk.
●
●
●
●
●
3.1
3.1
3.1
3.1
3.4
33
33
33
33
38,39
●
3.2
34,35,36
●
●
●
●
2.4, 2.5, 3.4
3.1, 3.4
2.2
3.1
28,30,38,39,47
33,40,41
25
33
Direct economic value generated and distributed, including revenue, operating costs, employee compensaton,
donatons, and other community investments, retained earnings, and payments to capital providers and
governments.
Core Indicator
Financial implicatons and other risks and opportunities for activities due to climate change
Core Indicator
Coverage of defined benefit plan obligatons
Core Indicator
Significant financial assistance received from government
Range of ratos of standard entry level wage by gender compared to local minimum wage at significant locatons
Additional Indicator
of operaton
Core Indicator
Policy, practices, and proporton of spending on locally-based suppliers at significant locatons of operaton
Procedures for local hiring and proporton of senor management hired from the local community at significant
Core Indicator
locatons of operatons
Core Indicator
Development and impact of infrastructure investments and services provided primaroy for public benefit
through commercial, in-kind, or pro bono engagement
EC 8
Core Indicator
EC 9
Additional Indicator Significant indirect economiic impacts
5.2
EN 1
EN 2
EN 3
EN 4
EN 5
Core Indicator
Core Indicator
Core Indicator
Core Indicator
EN 6
EN 7
EN 8
EN 9
EN 10
Core Indicator
EN 11
Core Indicator
EN 12
Core Indicator
EN 13
EN 14
EN 15
72
Page(s)
○
5
GRI/G3.1 Index
76
○
5
GRI/G3.1 Index
76
●
●
4.4
4.4
69
69
●
4.4
69
Aspect
GRI Ref.
●
EN 17
Core Indicator Other relevant indirect greenhouse gas emissions by weight
●
2.5, 3.1
29,33
●
2.4, 2.5, 3.4
28,30,31,38,39
3.1
33
33
Additional
Indicator
Initiatives to reduce greenhouse gas emissions and reductions achieved
2.5, 3.1
6
29,33
EN 19
Core Indicator Emissions of ozone-depleting substances by weight
●
EN 20
Core Indicator NOX, SOX and other significant air emissions by weight
●
3.1
EN 21
Core Indicator Total water discharge by quality and destination
●
3.1
33
EN 22
Core Indicator Total weight of waste by type and disposal method
●
3.1, 3.4
33,42
EN 23
Core Indicator Total number and volume of significant spills
●
7
GRI/G3.1 Index
76
8
GRI/G3.1 Index
76
EN24
Additional
Indicator
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention
Annex I, II, III, and VIII, and percentage of transported waste shipped internationally
●
EN 25
Additional
Indicator
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting
organization’s discharges of water and runoff
●
2.2
24,25
●
2.3,3.2,3.5,3.7
41,42,47,53
Core Indicator Percentage of products sold and their packaging materials that are reclaimed by category
●
3.5
43,44
Compliance
EN 28
Monetary value of significant fines and total number non-monetary sanctions for non-compliance with environmental laws and
Core Indicator
regulations
GRI/G3 Index
76
Transport
EN 29
Additional
Indicator
Significant environmental impacts of transporting products and other goods and materials used for the organization’s
operations, and transporting members of the workforce
○
Overall
EN 30
Additional
Indicator
Total environmental protection expenditures and investmemets by type
●
3.1
33
Management Approach
●
4.3
54,55
●
4.3
54
GRI/G3.1 Index
76
Management
Approach
5.3
LA 1
Employment
LA 2
LA 3
Labour/
Management
Relations
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of
operations
●
●
4.3
55
Core Indicator Percentage of employees covered by collective bargaining agreements
●
4.3
54,59,60
LA 5
Core Indicator Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements
●
GRI/G3.1 Index
77
11
LA 6
Additional
Indicator
Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor
and advise on occupational health and safety programs
●
4.3
61
LA 7
Core Indicator
Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities by region and by
gender
●
4.3
61
LA 8
Core Indicator
Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or
community members regarding serious disease
●
2.3, 4.3, 4.4
26,27,56,64
LA 9
Additional
Indicator
Health and safety topics covered in formal agreements with trade unions.
●
GRI/G3.1 Index
77
Core Indicator Average hours of training per year per employee by gender and by employee category
12
●
4.3
57
LA 11
Additional
Indicator
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in
managing career endings
●
4.3
57
LA 12
Additional
Indicator
Percentage of employees receiving regular performance and career development reviews, by gender
●
4.3
58
LA 13
Core Indicator
Composition of governance bodies and breakdown of employees per employees category according to gender, age group,
minority group membership, and other indicators of diversity
●
4.3
54
LA 14
Core Indicator Ratio of basic salary of men to women by employee category by significant locations of operations
●
4.3
55
LA 15
Core Indicator Return to work and retention rates after parental leave, by gender.
●
4.3
55
Appendix
Diversity
and Equal
Opportunity
Additional
Indicator
LA 4
LA 10
Training and
Education
Core Indicator Total number and rate of new employee hires and employee turnover by age group, gender, and region
10
AUO & the Society
Occupational
Health and
Safety
Core Indicator Total workforce by employment type, employment contract, and region broken down by gender
●
9
Core Indicator Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation
Feature Report
EN 26
EN 27
Products and
Services
Labor
Practices
and
Decent Work
Page(s)
Core Indicator Total direct and indirect greenhouse gas emissions by weight
Overview of AUO
Environmental
Performance
Indicators
Status Report Section(s)
EN 16
EN 18
Emissions,
Effluents and
Waste
73
Aspect
Management Approach
Investment and
Procurement Practices
Non-discrimination
GRI Ref.
Corruption
Society
Public Policy
Anti-competitive
behavior
Compliance
Report Section(s)
Page(s)
●
4.3
59
GRI/G3.1 Index
76
Management Approach
HR1
Core Indicator
Percentage and total number of significant investment agreements that include human rights clauses or
that have undergone human rights screening
○
HR2
Core Indicator
Percentage of significant suppliers and contractors that have undergone screening on human rights and
actions taken
●
4.2
52
HR3
Additional
Indicator
Total hours of employee training on policies and procedures concerning aspects of human rights that
are relevant to operations, including the percentage of employees trained
●
4.3
59
HR4
Core Indicator
Total number of incidents of discrimination and corrective actions taken
●
HR5
Core Indicator
Operations and siginificant suppliers identified in which the right to exercise freedom of association and
collective bargaining may be at significant risk, and actions taken to support these rights
HR6
Core Indicator
HR7
Core Indicator
4.3
59
●
GRI/G3.1 Index
77
Operations and siginificant suppliers identified as having significant risk for incidents of child labour, and
measures taken to contribute to the elimination of child labour
●
14
4.3
59
Operations and siginificant suppliers identified as having significant risk for incidents of forced or
compulsory labour, and measures taken to contribute to the elimination of forced or compulsory labour
●
15
4.3
59
HR8
Additional
Indicator
"Percentage of security personnel trained in the organization’s policies or procedures
concerning aspects of human rights that are relevant to operations"
●
4.3
59
HR9
Additional
Indicator
Total number of incidents of violations involving rights of indigenous people and actions taken
●
4.3
59
HR10
Core Indicator
Percentage and total number of operations that have been subject to human rights and/or impact
assessments.
●
4.3
59
HR11
Core Indicator
Percentage and total number of operations that have been subject to human rights and/or impact
assessments.
●
4.3
59
5.5
Management Approach
●
4.4
62
SO1
Core Indicator
Percentage of operations with implememted local community engagement, impact assessment and
development programs
●
16
GRI/G3.1 Index
77
1
GRI/G3.1 Index
76
4.3
57
SO2
Core Indicator
Percentage and total number of business units analysed for risks related to corruption
○
SO3
Core Indicator
Percentage of employees trained in organisation's anti-corruption policies and procedures
●
SO4
Core Indicator
Actions taken in response to incidents of corruption
●
17
GRI/G3.1 Index
77
SO5
Core Indicator
Public policy positions and participation in public policy development and lobbying
●
18
GRI/G3.1 Index
77
SO6
Additional
Indicator
Total value of financial and in-kind contributions to political parties, politicians, and related institutions
by country
●
19
GRI/G3.1 Index
77
SO7
Additional
Indicator
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoloy practices and
their outcomes.
●
1.3
18,19
SO8
Core Indicator
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance
with laws and regulations
●
GRI/G3.1 Index
77
SO9
Core Indicator
Operations with significant potential or actual negative impacts on local communities.
●
2.2
24
Core Indicator
Prevention and mitigation measures implemented in operations with significant potential or actual
negative impacts on local communities.
●
2.1, 2.2, 4.4
23,24,64,65,66,69
SO10
74
1
13
Child Labor
Community
Status
5.4
Human Right
Management Approach
20
Aspect
Management Approach
5.6
Status
Report Section(s)
Page(s)
Management Approach
●
2.5,3.2
23,34,35
Life cycle stages in which health and safety impacts of products and services are assessed for
improvement, and percentage of significant products and services categories subject to such procedures
●
3.3, 3.4, 3.5, 4.3
37,41,42,43,44,60
Total number of incidents of non-compliance with regulations and voluntary codes concerning health
and safety impacts of products and services during their life cycle, by type of outsomes.
●
21
GRI/G3.1 Index
77
PR2
Additional
Indicator
PR3
Core Indicator
Type of product and service information required by procedures, and percentage of significant products
and services subject to such information requirements
●
22
GRI/G3.1 Index
77
PR4
Additional
Indicator
Total number of incidents of non-compliance with regulations and voluntary codes concerning product
and service information and labeling, by type of outcomes
●
21
GRI/G3.1 Index
77
PR5
Additional
Indicator
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction
●
4.1
51
PR6
Core Indicator
Programs for adherence to laws, standards, and voluntary codes related to marketing communications,
including advertising, promotion, and sponsorship
●
23
GRI/G3.1 Index
77
Marketing
Communications
PR7
Additional
Indicator
Total number of incidents of non-compliance with regulations and voluntary codes concerning
marketing communications, including advertising, promotion, and sponsorship by type of outcomes
●
21
GRI/G3.1 Index
77
Customer Privacy
PR8
Additional
Indicator
Total number of substantiated complaints regarding breaches of customer privacy and losses of
customer data
●
24
GRI/G3.1 Index
77
Compliance
PR9
Core Indicator
Monetary value of significant fines for non-compliance with laws and regulations concerning the
provision and use of products and services
●
25
GRI/G3.1 Index
77
Product and Service
Labelling
Feature Report
Core Indicator
Overview of AUO
PR1
Customer Health and
Safety
Product
Responsibility
GRI Ref.
AUO & the Society
Appendix
75
Note 1
This indicator does not apply to AUO.
Note 2
AUO's Chairman does not serve any management position.
Note 3
The annual remuneration for high ranking administrators, managers and administrative
directors are a combination of salary, rewards, special expenses and bonuses distributed
to the employees from our profits. 90% of the total remuneration came from employee
bonuses generated by company performance evaluation, which represents a high
correlation between the two factors. The amount of employee bonuses were proposed
during the board of directors meeting and refers to the proposed amount calculated from
actual paid ratio of the previous year. The salary information of associated high ranking
officers is appropriately disclosed in the annual company report, allowing all stakeholders
to fully understand the close communication between officer salary and company's
performance.
Note 10
Percentage of New Employee based on age classification
Age
Below 30
30~50
Percentage of new employees
91.20%
8.53%
Above 50
0.27%
Percentage of new employees turnover
94.88%
5.07%
0.04%
Percentage of New Employee based on gender classification
Gender
Female
Male
28.39%
71.61%
27.59%
72.41%
Percentage of New Employee based on regional classification
Note 4
In order for a company to conform to the Act for Establishment and Administration
of Science Parks and the Act of Industrial Promotion, it must select the tax benefits
appropriate for tax exemption or stockholder investment credits according to the original
investments and all previous capital increment production and product sales. Please refer
to the annual company report for related tax benefits and exemption amount (http://auo.
com/?sn=158&lang=en-US).
Note 5
This item does not apply to this company and the manufacturing facilities owned by this
company are all inside industrial zones, not conservation zones.
Note 6
ODS, is only used in the Air Condition system for the entire site and not in the TFTLCD panel production process. No ODS will remain on the panel as a result and the total
weight of ODS consumed in 2011 is 0.13 tons.
Note 7
Note 8
Note 9
There were no significant chemical spills within all AUO sites in 2011.
This company produces extremely low amounts of lithium and Ni-Cd batteries each year and
follows the Basel Convention by shipping these batteries to developed countries for recycling
via ocean freight.
There are a total of 3 incidents of this company involving environmental violations in 2011
and the total amount of penalty fined was NTD$210,000.
Taiwan
China
Singapore
Europe
America
Region
11.91%
83.97%
0.84%
3.26%
0.02%
3.95
93.95%
0.16%
1.91%
0.03%
Turnover rate of employee based on age classification
Age
Below 30
30~50
Above 50
Turnover rate of employees
10.70%
2.10%
2.00%
Note: turnover rate of employees is a monthly average value
Turnover rate of employee based on gender classification
Gender
Female
Male
7.20%
8.00%
Turnover rate of employee based on regional classification
Region
Taiwan
1.28%
76
China
Singapore
Europe
America
7.03%
2.3%
2.98%
1.01%
Note 12
The only labor union organization relating to this company is for our Singapore location
(National Trade Union Congress, NTUC). AUO discusses topics relating to health and
safety periodically through the operation of the Environmental Safety Committees.
Note 19
The company always held a neutral position in politics and does not participate in any
activities of political parties or related agencies and therefore no political contributions.
However, the employees are free to express their political views.
Note 20
No penalties due to violation of laws and regulations in 2011.
Note 13
AUO encourages positive entertainment and leisure activities in order to improve
relationships between colleagues and personal health. A clear set of rules are in place
for the formation of associations and organizations which were established by the AUO
Employee Welfare Committee formed according to associated regulations, allowing the
colleagues to enjoy total freedom of association by providing guidance in the formation
and participation in association activities. No risks involving freedom of association and
collective agreements were found in major AUO operation sites or suppliers through the
audit results of EICC.
Note 21
There were no violations made by this company in regards to the regulations relating
to health and safety impacts during the product and service life cycles or to voluntary
stipulations in 2011.
The corporate social responsibilities policy of AUO clearly states the prohibition of
child labor and management mechanisms were put in place to ensure its nonoccurrence.
Guidance of such policies was provided to major suppliers and audits were performed to
ensure its level of implementations. There does not appear to be any use of child labor by
this company and its major suppliers in 2011.
Note 22
The solar power products of this company passed the IEC, ETL Listed certification and
are indicated on the shipping label. Since displays are not end products therefore if a
customer has special requests relating to product carbon footprint label, the company will
assist the customer in the acquisition of the information in any way possible. There are
associated management measures that conforms to international regulations or specific to
customers' demands for all products.
Note 15
There does not appear to be any incidents involving forced labor in this company and its
major suppliers in 2011.
Note 23
The company has always followed all regulations; the company has established Corporate
Social Responsibilities policies, Environmental Safety and Health and Energy policies, AUO
Green Solutions, Social and Environmental Responsibilities proposals and etc. internally,
which are used as standards and references for the execution of related matters.
Note 16
All production sites of this company executes environmental and related evaluations
according to local regulations and actively hold events that promotes friendly neighborhood
relationships.
Note 24
There were no actual complaints filed against this company in regards to the violation of
customer privacy rights and misplacement of customer information in 2011.
Note 17
No related incidents in 2011.
Note 25
The product research and development of this company follows all related laws and
regulation therefore no incidents of violations were recorded.
Note 14
AUO & the Society
The company holds a neutral and objective position in regards to public policies and does
not participate in any lobbying.
Note 18
Feature Report
The notification period of changes made to important operations of this company were all
according to local regulations.
Overview of AUO
Note 11
Appendix
77
Re p or t A s s u r a nce
78
A bbrev i at ion Li s t
Acronym
Full Name
AAC
AUO Action Camp
Acronym
Full Name
ISO14064-1
International Organization for Standardization 14064-1
AUO Chemical Filter
LEED
Leadership in Energy and Environmental Design
ADU
Air Distribution Uint
LSS
Lean Six Si‹a
AEO
Authorized Economic Operator
LTPS
Low Temperature Poly-Silicon
ALC
AUO Learning College
MAU
Make Up Air Unit
ALS
AUO Learning System
OLED
Organic Light Emitting Diode
AMOLED
Active- matrix Organic Light Emitting Diode
OWWR
Organic Waste Water Reclaim
APC
AUO Power
OWWT
Organic Waste Water Treatment
ASHRAE
American Society of Heating Refrigerating and Airconditioning Engineers
PAIA
Product Attribute to Impact Algorithm
BCP
Business Continuity Plan
PAS2060
Publicly Available Specification 2060
BMI
Body Mass index
PC
Polycarbonate
BS 25999-2
British Standard 25999-2
PET
Polyethylene terephthalate
CCFL
Cold cathode fluorescent lamp
PFCs
Perfluorinated Compounds
CDA
Clean Dry Air
PV
Photovoltaic
CFT
Cross Function Team
CRT
Cathode Ray Tube
REACH
Regulation for Registration, Evaluation, Authorisation and Restriction of Chemicals
CSS
Customer Service System
RO
Reverse Osmosis
CVD
Chemical Vapor Deposition
RoHS
DCC
Dry Cooling Coil
Directive on the restriction of the use of certain hazardous substances in
electrical and electronic equipment
DJSI Asia Pacific
Dow Jones Sustainability Asia Pacific Index
RTO
Regenerative Thermal Oxidizer
DJSI World
Dow Jones Sustainability World Index
SOL
Supplier on line
EAPs
Employee Assistance Programs
SQA
Service Quality Assurance
EEI
Eco-Efficiency Index
SR
Disabling Severity Rate
EICC
Electronic Industry Code of Conduct
TFT-LCD
Thin film transistor liquid crystal display
EPP
Expandable Polypropylene
TIE
Toxicity Identification Evaluation
EPS
Expandable Polystyrene
TTLA
Taiwan TFT LCD Association
ESL
Electronic Shelf Label
UF
Ultra Filtration Filter
FFU
Fan Filter Unit
VOCs
Volatile Organic Compounds
FR
Disabling Frequency Rate
WBCSD
World Business Council for Sustainable Development
GF
Glass Fiber
WCO
World Customs Organization
GHG
Greenhouse Gas
WEEE
Waste Electrical and Electronic Equipment
GRI G3.1
Grobal Reporting Initiative's Sustainability Reporting Guideline
WRI
World Resources Institute
IEEE
Institute of Electrical and Electronics Engineers
WWF
World Wildlife Fund
ISO14046
International Organization for Standardization 14046
ZeroWIN
Towards Zero Waste in Industrial Networks
Appendix
Light Emitting Diode
ACF
AUO & the Society
International Organization for Standardization 50001
LED
ISO50001
Acrylonitrile butadiene styrene
Feature Report
AUO Bravo Camp
Overview of AUO
ABC
ABS
79

Letter from the President

Transcription

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