Annual Report - Hayes Green Beach Memorial Hospital
Transcription
Annual Report - Hayes Green Beach Memorial Hospital
A NNUA L REPORT 2014 3 • TOGE THER IN HE ALTH President's Message Hayes Green Beach Memorial Hospital has not been exempt from the turmoil within the health care industry. In our last fiscal year we had to make some tough decisions and begin to rethink the way we approached fulfilling our mission. That said, providing safe, high quality services remained paramount in striving for the excellence the communities we serve have come to expect from HGB. With a thoughtful strategy set forth by our Board of Trustees, and an engaged team of employees, medical staff, volunteers and donors, we had a very successful fiscal year. There is no doubt that it is now considered unusual for a small, community hospital to continue to thrive in this era of health care reform. However, with the HGB team’s significant collective effort at the core of our success, along with a myriad of community collaborations and ever-increasing regional partnerships, our achievements have not only been recognized in mid-Michigan, but now nationally as well. We are so pleased to be honored with awards for value, growth, patient experience and safety. Mission, Vision and Values Our mission H AY E S G R E E N B E A C H M E M O R I A L H O S P I TA L To enhance the health and vitality of the people and communities we serve. Our Vision: As the partner of choice for healthcare experiences, be the trusted leader in community health transformation. More importantly, HGB is well-positioned as we head into our next fiscal year and, from this position of strength, we plan to offer many expanded health and care services that will continue to set us apart in the region. As we reflect on this past year of success, we are driven to continue the journey to be all that we can be. Thank you for your confidence in HGB as your trusted partner in enhancing the health and vitality of those we serve. HGB Cares: Cooperation: We believe partnerships, communication and trust lead to collective individual success. Accountability: We believe we have a responsibility to our patients, to each other and the community we serve. Respect: We believe in respecting the dignity of all people. Excellence: We believe in continuous improvement in all that we do. Service: We believe in our commitment to quality service for our patients, our physicians, our colleagues and our community. Matthew W. Rush, FACHE President & CEO 4 • H AY E S GREEN BE ACH Executive Team 5 • TOGE THER IN HE ALTH Board of Trustees Matthew W. Rush, FACHE, President and CEO Kim Capps, CFO Fred Darin, OD, Chairman Charles Grundstrom, Vice Chair Maureen Hillary, RN, CNO Denise Wheaton, Treasurer Kevin Neugent, CIO Patrick Salow, EVP, Physician Services and Compliance Jennifer Bucienski, VP, Human Resources Patrick Sustrich, VP, Health and Wellness, and AL!VE Medical Executive Team Anthony Marl, DO, Chief of Staff Todd Otten, Vice Chief/MSQC Chair Richard Pinke, DO, Chief of Medicine Stephanie Almy, DO, Chief of Surgery David Elwell, MD, Chief of Emergency Barrett Zink, DO, Past Chief of Staff Mark Cimmerer, MD, Member-at-Large Kathy Tomlanovich, Secretary Thomas Eveland, Member-at-Large Ed Dobbs, Trustee Eileen Fhaner, Trustee Sharon Kubica, Trustee Martin Latchaw, Trustee Lori Pray, Trustee David Reece, Trustee Dennis Swan, Trustee Barrett Zink, DO, Trustee Robert Fulton, Emeritus Trustee Virginia Lowe, Emeritus Trustee Richard Trumley, Emeritus Trustee Eileen Fhaner, New HGB Board Trustee “We chose HGB, and would encourage others to choose HGB, because of the hometown, personal service — it’s what you get in a small community. Why choose any local service? Because it creates connection and collaboration and transforms ‘just a health care facility’ into something much more.” Dr. Jeremy Pascotto, New orthopedic surgeon with Capital Area Surgeons “I really wanted to practice in a small, close-knit community. I got to know Charlotte when I was a resident at HGB and really enjoyed the people I worked with, which is why I chose to come down and serve this community.” Kevin Neugent, New Chief Information Officer "Hayes Green Beach provides care for its community from treating acute illness or injury to changing and supporting healthy life practices. It does this successfully through great caring people and a strong leadership vision. It is this vision and the commitment of HGB and its employees to their community that excited me to join this team." LE A DING THE WAY Welcome to our newest board trustees In 2014, the HGB Board of Trustees welcomed Eileen Fhaner and David Reece for three-year terms. Eileen is senior vice president, treasurer and chief financial officer at Auto-Owners Insurance, where she has worked for more than 35 years in the financial division. Eileen also serves as treasurer for the First Congregational Church of Vermontville, and she currently serves on the board of Impression 5 Science Center. Eileen is married to Jerry, Vietnam veteran, retired auto body repairman and former owner of Keehne’s Collision. They live in Charlotte and have been Eaton County residents for more than 30 years. David recently retired as president of MidMichigan Medical Center-Midland and as senior vice president and secretary of MidMichigan Health where he worked for more than 30 years. He is a fellow of the American College of Healthcare Executives. David has remained active in health care governance; serving on several committees and boards for MidMichigan Medical CenterClare, MidMichigan Health Services-Houghton Lake and the Roscommon County Community Foundation. David is also the past president of the Midland Country Club Board of Directors and the Midland Amateur Hockey League. David lives with his wife of 43 years, Fran, in Bath Township. “Eileen and Dave each bring a unique perspective to our Board of Trustees,” said Matthew W. Rush, FACHE, HGB president and CEO. “Eileen has always valued HGB’s local services and Dave has extensive experience in regional health care and a passion for making a difference. Their new viewpoints will add great value to HGB’s efforts to enhance community health and vitality.” 6 • H AY E S GREEN BE ACH 7 • TOGE THER IN HE ALTH Excellence in Healthcare by Professional Research Consultants (PRC) Robert Fulton, in memory of a long-time friend and supporter In 2014, Hayes Green Beach and Charlotte, Mich., lost a true friend and supporter when Robert “Bob” Fulton passed away in August at the age of 92. Bob served on HGB’s Board of Trustees for 35 years. Twenty of those years he was the Board chair leading the hospital through several changes to further its impact as a community asset and the primary health care facility in the greater Charlotte region. “He loved HGB and what it stands for,” said Matthew W. Rush, FACHE, president and CEO. “There are several times in our history where we should not be here if it were not for the courage of people like Bob and the individuals on our Board. One of his most courageous decisions as Board chair was to lead the hospital through a very difficult time in its history and to build Project 2000.” Project 2000 was a multi-year project that expanded HGB to bring it in line with community needs, including updating radiology and the laboratory, and constructing a new addition to relocate and renovate the hospital’s surgery suites. It was just one of the ways that Bob demonstrated his commitment to the community where he had lived all his life. Bob studied business management at Michigan Agricultural College (now Michigan State University) and served in World War II. After the war, he came home to work with his father, Clyde, at Fulton Lumber, the family business. Bob was sometimes referred to as Mr. Charlotte, but he would have said that title belonged to Clyde, who was also an extraordinary leader in this community. In 1948 Bob married Evelo and they moved into their home in Charlotte where they stayed the rest of their lives and raised their family. The Fultons volunteered frequently at First Congregational Church, Evelo was a leader in recruiting blood donors for American Red Cross and volunteered at HGB for many years, and Bob was a member of the Charlotte Rotary Club where he served for 67 years. Just prior to his death he had received a pin for 58 years of perfect attendance. “Whenever Bob did something, it was all the way,” Rush said. “He believed in self responsibility.” Bob passed that integrity and sense of social responsibility and community service on to his children: Christi, Barbara, Kathie and Mike. Today all four — with their families — continue to serve their local community in a variety of capacities. Christi and Mike still run the family business, and Barbara works in community development at HGB. Kathie is an attorney and volunteers as the chair of HGB’s Planned Gifts committee. Together they work to make sure the legacy of their father continues to have a positive impact throughout greater Charlotte. HGB practices and providers were nationally recognized for excellence achieved in 2014. • Capital Area Surgeons received the 5-Star Award for timely care, provider communications, overall rating and helpful office staff. •T odd Otten, M.D., with Family Care Specialists, was given a 5-Star Award for overall doctor rating based on family practice services. • J ulie Coenen, N.P., with Family Care Specialists, was given a 5-Star Award for overall provider rating based on mid-level services. • Tony Marl, D.O., with Charlotte Medical Group, was given a 5-Star Award for overall doctor rating based on internal medicine services. Governor’s Award of Excellence HGB received the 2014 Governor’s Award of Excellence for outstanding inpatient and outpatient clinical achievement in the critical access hospital setting. The hospital excelled in patient safety and in quality improvement in two inpatient clinical areas: heart failure and pneumonia, as well as in outpatient clinical areas tied to exceeding national core measures for transferring acute coronary patients, giving aspirin at arrival and performing EKGs. Volunteers of the Year HGB received the Celebration of Regional Growth Award for improving the quality of life in Eaton County through its investment in AL!VE. Celebration of Regional Growth Award by the Lansing Regional Chamber of Commerce HGB was recognized for its efforts to improve the quality of life in Eaton County by creating a regional destination through its investment in AL!VE, its experience-based destination health park (www.myalive.com). Since the award's inception, the Lansing Chamber has recognized more than 50 organizations that have invested a combined total of more than $1.5 billion in mid-Michigan. Congratulations to Patti Horn, HGB’s 2014 Auxiliary Volunteer of the Year, and Kristine Hernden, our 2014 Courtesy Volunteer of the Year! Patti and Kristine were nominated by peers for their efforts on behalf of HGB and their support of fellow volunteers. HEALTHSTRONG HGB was one of three critical access hospitals in Michigan that was named as a HEALTHSTRONG hospital by iVantage, placing it among the top 10% in the nation. iVantage evaluates hospitals according to its Hospital Strength INDEX, a broad performance scorecard based on 56 metrics including quality outcomes, patient perspective, affordability and efficiency. Congratulations to Karen Wilson, Mackenzie Stults and Jackie Pennington — each a recipient of the 2014 Fulton Award — shown here holding the award named in honor of Robert Fulton. REMEMBERING FRIENDS E A RNING RESPEC T 8 • H AY E S GREEN BE ACH 9 • TOGE THER IN HE ALTH charity care $1,103,165 bad debt $2,268,352 other operating revenue $1,641,114 total operating revenue $87,646,639 net funds received $46,390,211 SALARIES AND BENEFITS $25,232,771 200,455 AL!VE visits lab tests 12,048 13,447 urgent care emergency room visits radiology exams 47,860 physical therapy procedures 3,134 surgical procedures STATISTICS 634 admissions visits 29,787 community health education $16,586 benefits community benefits $1,157,775 CHARITY CARE $1,103,165 interest $1,741,333 insurance $803,694 Capital Purchases for Fiscal Year 2015 ME A SURING SUCCES S 12,183 specialty clinic visits financial and in-kind to community $6,975 support groups $1,575 $1,550,496 Clinicial investments���������������������������������������������������������������������������������������������������������������$395,108 Information Technology investments�������������������������������������������������������������������������������������� $601,268 Facility investments���������������������������������������������������������������������������������������������������������������� $498,083 Other investments�������������������������������������������������������������������������������������������������������������������� $56,037 140,156 physician office visits SUPPLIES AND SERVICES $16,493,610 total funds spent $44,271,408 CONTRACTUAL ADJUSTMENTS $37,884,911 SERVICES TO INPATIENTS AND OUTPATIENTS $86,005,525 53,872 meals and nutrition $29,474 10 • H AY E S GREEN BE ACH Establishing a premier Breast Care Center At the end of 2013, HGB established its Breast Care Center after many years of planning, research and recruiting. The Center is led by Dr. Troy Ferguson, our newest general surgeon, who has a passion about breast care and breast health. HGB’s Breast Care Center provides comprehensive breast health services to meet individualized patient needs. In addition to screening and diagnostic mammograms, HGB also offers a full range of services, including breast ultrasound; breast MRI; minimally invasive biopsy techniques such as MRI and ultrasoundguided biopsies; core-needle biopsies and stereotactic breast biopsies; a full range of breast surgeries, including breast conserving lumpectomies, mastectomies and reconstruction surgery; and much more. HGB prides itself on offering the most advanced technology and equipment to ensure procedures are less painful and recovery times are quicker. In 2014, HGB also introduced its Breast Cancer Risk Assessment classes developed and led by Chief Nursing Officer Maureen Hillary, R.N. The free classes are open to the community and help women and men understand their risks for breast cancer. They help answer questions about breast health, genetics, breast cancer screenings and diagnostic testing. 11 • TO G E T H E R I N H E A LT H Expanding orthopedic services Orthopedic services at HGB are provided at the hospital’s main campus in Charlotte, Mich., and include care for knees, hands, wrists, shoulders and more. Its team of doctors can address issues such as fractures, ACL injuries, carpal tunnel and some spine issues. The team also sees many patients with sports injuries. HGB Orthopedics is led by Dr. Meredith Heisey with Mid-Michigan Orthopaedics, who has been a surgeon at the hospital since 2007. She offers general orthopedic services, with a sub-specialty in sports medicine. Jeremy Pascotto, D.O., a graduate of MSU’s College of Osteopathic Medicine, completed his residency as an orthopedic surgeon with McLaren Greater Lansing, Sparrow Health System and HGB. He joined HGB full-time in 2014. He specializes in knee and shoulder arthroscopy, as well as in total and partial joint replacements for hips and knees. John Flood, D.O., with Lansing Orthopedics, has been a general orthopedic surgeon at HGB since 1996. William Truluck, D.O., with the Great Lakes Hand Institute, joined HGB in 2013 and specializes in hand, elbow and wrist surgeries. HGB Orthopedics works hand-in-hand with HGB Comprehensive Pain Consultants and the staff at EMPOWER in AL!VE, which houses HGB rehabilitation services. With the ongoing expansion of orthopedic program and services, HGB’s team is able to see more patients, more quickly. From left to right: Maureen Hillary, R.N., chief nursing officer, Jenny Wren, director of perioperative services and women's health services, Dr. David Rawson, Dr. Troy Ferguson — HGB's core Breast Care Center team. WH AT ' S NE W “We have the same resources at HGB as you would find in a larger hospital,” Dr. Heisey said. “I’ve had patients throughout the region come to HGB and be pleasantly surprised. They receive one-on-one care here they don’t necessarily find in a larger health system.” Expansion and integration of women’s health services In 2008, HGB closed its obstetrical unit with the promise to take those resources and use them to expand women’s health services to address the needs of the majority of women in our community. Since then, the women’s health center was opened initially at AL!VE, providing an intimate comfortable environment for women’s health programming, as well as educational and clinical services. The Breast Care Center was established at the hospital, led by Dr. Troy Ferguson. The hospital welcomed A New Beginning, Obstetrics and Gynecology, offering physician services five days a week, including on-call services weekends and holidays. Additionally urology services were expanded under Dr. Eric Stockall and lymphedema therapy services were added to HGB rehabilitation services in EMPOWER at AL!VE. In early fall 2015, we are excited to bring three-dimensional mammography services to mid-Michigan. HGB is the only hospital in this region that currently offers the most advanced mammography technology. The 3-D imaging is 41% more effective than current digital technology at finding invasive cancer, especially in women with dense breast tissue. Women’s clinical services will be consolidated in one location to offer the most comprehensive access to expert medical resources and to achieve the best possible experience for our patients. Additionally, FUSE, the spa at AL!VE, will be expanding as a medical spa, incorporating integrative medicine and increasing offerings to include customized facial treatments, acne clinics and more. Eaton Regional Medical Partners This multi-specialty practice will work together to serve Eaton County residents as its primary clinical group. The physician group, consisting of primary care physicians and several specialists, works closely together — supporting one another to provide and exceed the excellent, quality care the greater Charlotte community has come to expect from HGB medical staff. Over the next several months, Eaton Regional Medical Partners will formally come together to provide patients the most comprehensive, consistent medical services available in our region. WH AT ' S NE X T 12 • H AY E S GREEN BE ACH 13 • TOGE THER IN HE ALTH One miracle after another Jamie Sleight was taking advantage of the pleasant weather on a warm April Sunday to get some work done in his yard. He hadn’t been feeling well, but put it off to low blood sugar. Jamie, an active 45-year-old, spends his free time with his family camping, playing soccer and riding on the Silver Lake dunes. He’s never worried much about his health. He’s always scheduled annual physicals and kept an eye on his slightly high cholesterol. There were certainly no signs of what was to come. After mowing the lawn, Jamie ate a peanut butter sandwich to help get his blood sugar up. But it didn’t make him feel better like it normally would. In the meantime, his wife Susan had become concerned about what Jamie was describing as heartburn, in addition to his overall “notwell” feeling. She Googled symptoms of a heart attack. Between Susan’s growing concern and the voice in his head telling him maybe something wasn’t quite right, Jamie began to think he should head to the local hospital to get checked out. Susan wanted to call 9-1-1 for an ambulance, but Jamie thought it would be faster to drive. He doesn’t remember the trip. The Sleights have lived in Charlotte for 15 years, and Jamie grew up here. They’ve always appreciated having a hospital nearby, but never more so than that early Sunday afternoon. During the four-mile drive “We are so thankful to have our small-town hospital with such advanced technology and amazing staff.” to Hayes Green Beach, Susan said Jamie began to experience classic heart attack symptoms. “He had pain in his back, tightening of his chest, his arms went numb and he was sweating so much,” Susan said. “We were so thankful later that we didn’t get stuck by the train or get caught behind farm equipment on the way.” Both Jamie and Susan say, if they had to do it again, they would have called 9-1-1 instead of driving themselves. The ambulance could have met them and the paramedics could have started treating Jamie sooner, while the hospital could have prepared for his arrival. The cardiologist told Susan that Jamie’s heart was in great shape and going to be stronger than ever. A branch of Jamie’s left coronary artery had narrowed significantly and a piece of plaque broke off causing the cardiac arrest. It is an area of the heart that, when damaged, is associated with high fatalities. “Sometimes there is a bigger hand in things and this was one of those moments,” Shawn said. “The whole experience was a miracle … it was one miracle after another.” The last thing Jamie remembers from that day is being dropped off at HGB’s emergency entrance, entering the hospital and telling the registration staff he thought he was having a heart attack. Jamie stayed 10 days in Sparrow’s intensive care unit, primarily due to Acute Respiratory Distress Syndrome caused when he aspirated into his lungs during the seizure. Shawn Davenport was the ED triage nurse at HGB that day and evaluated Jamie first. “I took one look at him and knew it wasn’t good,” Shawn said. A best practice for a suspected heart attack is to get the patient on the EKG within 10 minutes. HGB’s standard is five minutes. An EKG is an electrocardiogram that measures the heart’s electrical activity. “It was hard to get the EKG hooked up to (Jamie) because he was so sweaty. But as soon as we got readings we knew he was having a heart attack.” Shawn has been an emergency department nurse for more than five years. Her gut instinct told her that Jamie’s outcome wasn’t going to end well. Dr. Kory Deason, the emergency department physician that afternoon, placed a call to Sparrow Hospital. HGB and Sparrow have a protocol in place for heart attack patients. One call from HGB puts Sparrow’s cardiology team and catheter lab on notice that a critical patient is headed their way. Pictured at their home in Charlotte are, from front to back, Jamie and Susan, with their son, Levii, and daughter, Danielle. Then, as Susan said, “all hell broke loose.” Jamie experienced his first cardiac arrest — his heart stopped. “Jamie had a seizure because of lack of oxygen to his brain and he ‘flatlined’ twice,” Susan said. A code blue was called, which immediately brought all available hands to help. It’s a coordinated life-saving effort that includes nurses, paramedics, hospitalists and more. The Emergency Medical Services team brought in the LUCAS Chest Compression System. The LUCAS performs consistent, uninterrupted chest compressions that help maintain a steady supply of oxygen to the heart and brain. “He was awake after the first arrest,” Shawn said. “He was trying to talk and breathe on his own. The fact that he was fighting even after such a traumatic event, made us hopeful for the outcome.” S AV ING LI V ES During the seizure Jamie vomited and bit his tongue, causing him to breathe blood and fluids into his lungs. His oxygen saturation level fell to 75 percent. A normal oxygen saturation level in a healthy person is between 97 and 99 percent. The emergency department staff had to intubate him and put him on a ventilator to help him breathe and get his oxygen levels closer to normal. Once Jamie was stabilized, he was transferred to Sparrow in their Mobile Intensive Care Unit and was immediately taken into surgery. “Within 30 minutes a stent was placed in Jamie’s heart,” Susan said. “It may be a year before I’m completely recovered,” Jamie said. “But my doctor and therapists are impressed by the progress I’ve made so far.” Jamie is expected to fully recovery. He is currently in cardiopulmonary rehabilitation at HGB. “The biggest thing I can say is, as a male, don’t be macho,” Jamie said. “If you think there might be a problem and you’re not feeling good; go to the hospital and get it checked out!” The Sleights recognize that many things worked in their favor that afternoon. Had they not gone directly to HGB and gotten Jamie medical treatment as quickly as they had, he would not have survived. “We are so thankful to have our small-town hospital with such advanced technology and amazing staff,” Susan said. “It took a team to save Jamie.” Jamie’s HGB team that day included Dr. Deason and Shawn, plus Becky Arambula and Mary Fiala, registered nurses, Dan Sowles and Roy Gilbertson, paramedics, Elizabeth Cason, unit clerk, Betsy Moskowitz, respiratory therapist, Dale Foster, pharmacist, and Rhonda Sullivan, R.N., house supervisor. Since Jamie’s heart attack he has had several family members and friends make appointments for annual physicals, for stress tests and to get cholesterol checked. Two friends went on an immediate diet and each lost 20 pounds within a month. More than anything the Sleights want as many people as possible to benefit from their story. “You are not always aware of what’s happening in your body,” Susan said. “We are hoping Jamie’s story motivates others to get checked out and make their health a priority.” 14 • H AY E S GREEN BE ACH 15 • TOGE THER IN HE ALTH AL!VE Dave & Terri Thrun: AL!VE Dave Thrun, 63, and his wife Terri, 61, actually started working towards their fitness goals a few months before AL!VE, HGB's experience-based, destination health park, opened. Once they enjoyed their first few experiences in the striking new building, they were quick to become regulars. “We used to attend group exercise classes at another facility,” Dave explains. “But at AL!VE, it’s convenient to have access to more equipment, more services in one place.” The couple frequently visit AL!VE after work to take group cycling classes as part of their regular exercise routine. Every so often, they enjoy a smoothie from NOURISH, and Dave has taken advantage of several other services, including massage. Terri regularly joins Zumba and Z-boxing classes as well. But in January 2014, after Dave underwent surgery for a torn rotator cuff, he had another reason to visit AL!VE. their approach a lot. I felt like I was getting the attention and care that I paid for," Dave said. What will you CREATE at AL!VE … experiences, renewal, memories, collaboration? Throughout his treatment, in addition to the sessions at EMPOWER, Dave did cardio workouts on his own in MOVE, the fitness center at AL!VE. AL!VE has exceeded all expectations since it fully opened in December 2011. The inclusive facility, which welcomes all to experience its integrated array of services and programs, has more than 200,000 visits annually from more than 250 different ZIP codes. “Having all of these services and capabilities in one spot was really convenient for me," Dave said. And most importantly, the treatment worked. “My doctor is very happy with the improvement, happy with the motion. He’s impressed with the progress I’ve made,” said Dave. “Having all of these services and capabilities in one spot was really convenient for me.” “Six weeks after surgery, my doctor prescribed physical therapy sessions,” he explained. After discussing physical therapist options with his doctor at Michigan State University Sports Medicine, Dave scheduled sessions at EMPOWER. The physical therapists at EMPOWER meet with their patients one-on-one to provide HGB rehabilitation services using state-of-the-art equipment at AL!VE. “The PT I had is very hands-on. He focused on stretching and working the muscles,” said Dave. “He didn’t just give me exercises to do at home.” Therapists at EMPOWER work one-on-one with each patient to develop a unique and customized treatment plan that takes advantage of the programs and services available at the facility. They thoroughly evaluate each patient’s medical history and provide an in-depth exam prior to developing a treatment program. “I had a really good experience with my PT and I liked CRE ATING RENE WA L AL!VE offers more than 8,000 annual programs ranging from free or fee-based, or that are a membership benefit. One of its most popular free activities is EXPLORE, the walking path, which is enjoyed by an average of 250 walkers daily. GROW, the children’s recreational and development area, is another popular area and serves more than 700 children monthly. More than 200 of those children are also enrolled in a walking program. AL!VE has experienced incredible growth. As of March 2015, AL!VE will have provided a positive return to HGB with more than $1.7 million in net income. It is financially well ahead of schedule. AL!VE also serves as a national model for collaborative and environmentally sustainable urban re-development. More than 40 hospitals have visited the facility to learn about the history and development of HGB’s health park. AL!VE leaders are currently consulting with a hospital in Gonzalez, Texas, to advise them on building their own health park based on the AL!VE model. In the past year, AL!VE has added new services and programs, like CrossFit, and microdermabrasion in FUSE, the medical spa, updated its website, welcomed a new café operator and expanded its fitness center. The Big Salad, a newer franchise in southeastern Michigan, opened NOURISH by The Big Salad in fall 2014. Its fresh-food menu offers patrons an avenue to refuel with more than 17 million possible iceberg, romaine or spinach salad combinations, and more than 50 toppings and dressings. MOVE, the fitness center at AL!VE, expanded by 1,500-squarefeet in January 2015. It created more space for MOVE members to stretch in BREATHE, for additional cardiovascular equipment in PULSE and added more room in BUILD for weight training. AL!VE invested $30,000 in new state-of-the-art strength and cardiovascular training equipment, and a cardio theater sound system, and added several new programs like POUND, PiYo and H.I.I.T (High Intensity Interval Training). AL!VE is continually looking for ways to help visitors remove barriers and CREATE individualized experiences that help them achieve the healthiest version of themselves. “As Small Victories includes eating a healthy meal or exercising, partnering with AL!VE is in line with our desire to help build strong communities as well as great meals,” said John Bornoty, The Big Salad president and CEO. 16 • H AY E S GREEN BE ACH 17 • TOGE THER IN HE ALTH A gift that keeps giving Eileen and Jerry Fhaner consider themselves as fortunate. And they have always looked for ways to share their blessings, such as quietly contributing financially to the efforts of local services and nonprofits. Additionally, Eileen has served on many non-profit boards and been active in supporting her local church. Eileen was familiar with the benefits of an endowment fund based on her service with the board of Eaton County Community Foundation. She had also started an endowment at her local community church. She liked the idea of supporting an endowment at HGB because it’s the “gift that keeps on giving.” The Fhaners have always appreciated having a resource like HGB “in their backyard.” Eileen recently joined the hospital’s Board of Trustees and also approached Barbara Fulton, P.H.D., HGB director of community development, about how they could contribute in a way that would have the broadest impact. “The money put into an endowment stays with the fund and the interest earned supports the mission of the organization,” Eileen said. “I like the perpetuity of the endowment.” “We love having HGB in our small community,” Eileen and Jerry said. “We don’t want to have to drive to Lansing; we want to come here. And we want to be able to help the hospital continue going in the right direction.” Eileen and Jerry reside in Charlotte, Mich., and have been Eaton County residents all their lives. They lead healthy, active lifestyles, but when a routine physical resulted in the need for additional tests, the Fhaners were grateful to have HGB’s resources nearby. They attribute Dr. Robert Leeser, retired HGB chief medical officer, with discovering Jerry’s lymphoma in its earliest stages. “It’s physicians like that at HGB, like Dr. Robert Leeser, who pay attention to their patients and get to know them personally. They aren’t overloaded, and that can make such a difference,” Jerry and Eileen said. The Fhaners want to help support those kinds of resources to ensure they stay within their community. Barbara and Eileen concluded the Fhaners would have the most impact if their contribution went toward HGB’s endowment fund. Because of the operating expenses a non-profit organization has, it doesn’t always have the extra funds to get everything it needs. An endowment can support it for years to come and the interest earned can help create special programs to benefit the organization. The principal in HGB’s endowment fund isn’t yet large enough to generate the amount of interest needed to build such programs now. But when it does, Barbara said the money can be used toward things like purchasing equipment, expanding services and meeting operational needs. Jerry and Eileen strongly believe being part of a smaller community is a blessing. The connections that develop within the closeknit neighborhoods and business district create a give-and-take relationship with local residents and services and businesses. “If we pay attention to what’s happening around us, we can see those connections and hear stories about collaboration,” Eileen said. “Those connections and relationships mean something on a personal level, and inspire and touch our hearts in ways that give us all something to believe in and support.” The Fhaners believe so much more can be accomplished if everyone made it a priority to give within their local communities. “It doesn’t matter how small or large the gift,” Eileen said. “Any amount given in support of a local service or resource can have a big impact. And in a small community you can see how your efforts and support make a difference, and even benefit from your investment.” “It’s the hometown, personal touch. It means more. There are wonderful people, services and technology available at HGB. We want to see that continue for a long time to come,” Jerry and Eileen said. BUILDING SUPPORT The entire community is invited to attend HGB's Annual Gala. The tickets are kept at a reasonable cost to make the event accessable for all. The 2015 Gala is 7 p.m. to 10 p.m., Thursday, Sept. 17, at AL!VE. Visit www.hgbhealth.com for more information. Annual Gala HGB’s newest fundraising event offers unique experiences. In 2013, HGB’s community development team launched the hospital’s first-ever gala fundraising celebration in honor of the hospital's 80th anniversary serving the greater Charlotte community. The second annual gala took place in September 2014 and a yearly tradition was established. The events combined raised $12,426 for HGB, which has been used toward the purchase of new technology and services for the hospital and AL!VE, and Preserve Partners. The expectation is that the event will continue to grow, and activities and sponsors will continue to be added. Highlights of the galas include live entertainment, dancing, a silent auction, delicious food and surprises, always, throughout the evening. The celebrations are held at AL!VE, HGB’s experience-based destination health park, which offers many opportunities for unique experiences and encounters. Pictured at the 2014 Annual Gala are, from left to right, Dana and Tyler Pray, along-side Jerry and Jessica Sommer. “The success of our first two galas exceeded expectations. These events are a unique way for HGB to welcome supporters, share services and experiences, and celebrate with those in our community. We have been able to expand health care services and equipment because of the strong foundation of support we have had and continue to have,” said Barbara Fulton, HGB director of community development. 18 • H AY E S GREEN BE ACH 19 • TOGE THER IN HE ALTH Community Generosity In 2014, HGB’s Development Council expanded its committees’ membership, took on several new projects, and completed its first year with the Board of Trustees’ liaison to philanthropy, Chuck Grundstrom. The Development Council’s annual support committee officially launched a new giving club for businesses and organizations called the Keynote Club. It joins the two long-standing giving clubs — the Golden Key Club for individuals and families and the Keystone Club for HGB employees. All of the club members agree to a donation amount ($100 and more per year) and work on a need identified by HGB. The other three Development Council committees include: Generosity Heals There is a growing body of evidence that being generous creates benefits for health, longevity, relationships and economic prosperity. Those who give their time not only help those who are the recipients of their generosity, but they also help themselves. HGB’s Generosity Guild includes those who give of their time as volunteers in a variety of capacities. In 2014, the Generosity Guild had eight branches, including new roles in the Emergency and Information Services Departments. The established branches include: · A L!VE volunteers, who assist in CREATE, MOVE, EMPOWER and other areas of AL!VE. • The grants committee, which advises HGB on its preparation · HGB Auxiliary, which operates the hospital Gift Basket and stages book fairs, bake sales, jewelry fairs, purse sales and other events throughout the year. · HGB Chaplains, who take call to be of service in times of need for patients, families and employees. · Office volunteers, who help behind the scenes in Health Information Services, Administration, Finance, Quality and Outcomes, and other business departments. · Teen volunteers, local youth at least 14 years old who have not yet graduated from high school. They participate for eight weeks in the summer in a variety of hospital departments or AL!VE. · Development Council volunteers, who serve in the community as ambassadors for HGB and help with fundraising efforts and donor experience. In 2014, there were 212 volunteer roles, fulfilled by 140 volunteers. Some volunteer in multiple roles, such as working as a courtesy volunteer and volunteering in the Gift Basket, or working in an office role and at AL!VE. In addition, there were 40 Development Council members. All together, they provided more than 24,000 hours of time to HGB in 2014. · Emergency Department volunteers, who assist the department in gathering patient supplies and providing customer service to patients and families. HGB celebrates and treasures its Generosity Guild volunteers, who help create extraordinary experiences for patients, family members, visitors and employees. · Courtesy volunteers, who serve clinical departments, and help with patient and family customer service. · Food & Nutrition volunteers, who help with meal preparation, delivery and back office work. GROWING GENEROSIT Y 2014 Development Council members • Chuck Archer • Moe Jackson • Roxanne Baker • Cathleen Johnson • Adrian Bass, Community Relations Chair • Judy Johnson • Fonda Cavin • Jim Cicorelli • Marty Latchaw • Sandy Maatsch, Development Council Chair • Kathie Cook, Planned Gifts Chair • John Newland • Denise Dunn, Grants Chair • Dana Pray of grants and helps foster collaborative projects related to • Christi Dutcher health and wellness. • Linda Frederickson • Amanda Pearsall • Joe Pray • Jo Anne Fogle • Sue Pruden— Golden Key Club Subcommittee Co-chair experiences for the community through its Eaton Area Estate • Ann Garvey • Yvonne Ridge Planning Council. • Chuck Grundstrom, Board of Trustees Liaison • Joni Risner • Mary Hall—Golden Key Club Subcommittee Co-chair • Colette Scrimger • The planned gifts committee, which provides educational • The community relations committee, which provides experience design elements to enhance donor experience and community engagement. • Bruce Hart • Dan Holmes • Staci Holmes • Al Hirt • Shirley Hirt • Cheryl Jackson • Ronda Rucker • Jerry Sommer • Don Sovey • Joe Stachnik • Janie Tharp • Paul Tomasek • Jason Vanderstelt • Claudine Williams 2 0 • H AY E S GREEN BE ACH 21 • TOGE THER IN HE ALTH HGB Donors Lifetime giving for active donors in last three years OAK: $250,000 AND ABOVE Eaton Federal Savings Bank Dr. Hugh Lindsey & Mrs. Barbara Wirtz Mr. Frank & Rosalie* Cicorelli Allan & Shirley Hirt Dr. Scot & Debra Randall Lynda Blommer Stacie Detgen Joe & Shari Goodrich Dr. & Mrs. Sherman Horn II R E Olds Foundation Blue Care Network Kim Dickinson Judy Gordeneer Mrs. Virginia Lowe Jim & Terri Cicorelli HGB Auxiliary Independent Bank Tim & Mindy Reed Catherine M. Boes Paul A. & Lois D. Dills Charles & LeAnn Green Dr. Jeffrey & Carolyn Maier Patrick Alan Cicorelli* Sparrow Health Moe & Cheryl Jackson Dr. Robert D. Rolle’ Ross & Jennifer Bohms Denise Dunn Chuck & Jan Grundstrom Dr. Jon & Marilyn Neumann Don & Elaine Colizzi Mr. & Mrs. Richard Trumley Donald & Judith Johnson Patrick & Karen Salow John & Janice Brake Karen Flemion Gregg & Sue Guetschow Regional Pathology Consultants, P.C. Charles & Kathleen Cook Kimberly R. Johnson M.D. Glenn & Pat Briggs Tom & Jo Anne Fogle Curtis & Elaine Hall Coverys Kitch Drutchas Wagner Valitutti & Sherbrook Helene & Donald Simon, M.D. Mary Jo & Robert Brimmer Nancy Frantzman John* & Mary L. Hall Mary Lou & Timothy Sloan Bill Brown Ed* & June Fremody Harmon Autoglass Andy & Amy Smith Vera Bruce* Dr. Raymond & Jo Gager Mike & Linda Harvey Jerry & Jessica Sommer Douglas & Nola Buck Phil & Tracey Gensterblum Nora J. Haskins Seneca A. Storm, M.D. Keith & Ellen Gidner Jackie Herbruck Patrick & Lara Sustrich Mr. & Mrs. Raymond Buffmyer Jerry & Sue Goodrich Jim & Margaret Hild Mrs. Doris Sutherland Jake & Christina Campbell Robert* & LeeAnn McElmurry Dr. John M. & Barbara J. Thiel Mrs. Wilma A. Campbell Robert & Connie* Miller Jon & Kathy Tomlanovich Mindscape Dave & Diane Carpenter Dr. & Mrs. Douglas Vanator Dr. Dorothy & Jess Mondejar Ms. Margie Carter Sue & Jerrold Weiss, M.D. Mr. Bob Montgomery Susan and Galen Christenson Lee & Denise Wheaton Harry & Susie Moore Bob & Sue Christiansen Jeff & Beth Wildern MSU Federal Credit Union Lorrene A. Cody James & Jill Wright Dr. Todd & Angie Otten & Family Mrs. Sonnie Cody Rod & Joyce Yates Ken & Sarah Cool Edward & Dorothy Yoder Dick Cooper CEDAR: $1,000 – $9,999 Mr. & Mrs. Larry Adams Scott & Penny Cooper HICKORY: $50,000 – $249,999 Keith & Connie Bazaire Matthew & Fran Rush George W. & Krystyna Sztykiel Frank* & Dorothy* Bowles The County Journal, Inc. Crandell Bros. Trucking Co. Thoracic & Cardiovascular Institute, P.C. Dr. & Mrs. Frederick Darin Jerry & Eileen Fhaner Robert* & Evelo* Fulton Eldon, Pat*, David, Eldora & Keisha Howe Mrs. Sandra S. Maatsch McLaren Greater Lansing Mr. Joseph E. Pray Rotary Club of Charlotte GREENHEART: $25,000 – $49,999 Beacon Sales ChryslerDodge-Jeep Mrs. Mary Alice Tibbett* The Toutant Family in memory of Eldred Toutant Craft Chiropractic Center James and Betty Crandall Dr. & Mrs. John D. Curtis Dr. & Mrs. Kory Deason Edward Dobbs Christi & Tom Dutcher Eaton County United Way Dr. & Mrs. Barrett Zink Sherman & Mona Ellard BIRCH: $10,000 – $24,999 Advanced Radiology Services, PC Honorable Thomas Eveland Alro Steel Corporation Jill & Thomas Archambeau, M.D. Ramesh Avula, M.D. L. Daryl & Mary Jean Baker Dr. Rob & Tracy Burdick Falik John & Denise Forell Dr. Edward & Linda Foster Wesley & Joan Fredenburg Douglas & Darlene Freeman Barbara Fulton & Richard Butman Mr. Wilbur Estell* Adrian Bass & Stephen E. Tillman Vince and Gail Ferris Mr. Ted Baxter John* & Roxanne Gaedert Fulton Lumber Capital Region Community Foundation James & Ann Garvey Floyd* & Sally Jewell David & Grace Johnson Dr. Robert & Dorothy* Leeser Kim & Steve Capps Charlotte Area Recreation Cooperative Amy & Mark Cimmerer, M.D. Janice & Mike Fulton David & Lorraine Green Charles* & Jean Harag Dan & Alice Hayes Maureen & Ted Hillary TH A NK ING YOU *Deceased Dr. Lisa Knowles & Dr. William Arnold Louis and Joyce Lenart Douglas D. & Janis E. Lowe Dean & Janet May Richard C. Lowe Plante & Moran Pray Funeral Home Joe E. & Lori Pray J. Tyler + Dana Pray Gary & Sue Pruden Raymond L. Putman* & Margaret Anne (Putman) Forte* QHR Corporation Chris & Susan Allen Paul & Susan Berger David Bethka Fred and Sara Biskie Capital Area United Way Donald E. Crandall Dan & Kim Curran Darice & Ron Darling Dr. Barbara & James Davis Julie Davis Mark & Terry Dennis "Health is a journey, not a destination. Each day leads us toward health or away from it. The health of this community is a passion that I embrace in my practice and other worthy facets of the local wellness army. AL!VE and HGB are extraordinary facilities that deserve to be supported for the enrichment of the health and vitality of our community." — Dr. Dennis Craft, Craft Chiropractic Centers Inc. 2 2 • H AY E S GREEN BE ACH 23 • TOGE THER IN HE ALTH HGB Donors CEDAR (cont.) John & Judy Locke Edith Rubright* Mr. & Mrs. Jim VanDorpe Aaron & Kaleigh Jaeger-Hale Harper & Mandy Wildern Jerome & Irene Wittkoski Jeff & Margaret Kivisto Sherlyn Hogenson Peg Maguire Mr. Charles F. Schaefer II David M. Vierk J.D. Small Studios, Inc. Steve & Pat Willard Kevin & Barbara Knott Stanley & Esther Horn Terry & Debra Marquardt Paul & Angela Schmidt Glenn & Johanna Voorhorst Don Jones Karri & Jeff Wills Rhonda Howard Betty M. Masters & Joyce Masters Kathleen & Herb Schultz Linda & Phil Wallace Andy & Susan Joostberns Dr. & Mrs. M. Peter Scibetta Julia Weaver Arthur Leblanc Bank of America Helen Mack Brad & Becky Scott Dr. Lynn & Judy Weaver Ronald & Yvonne Seavolt EBONY: $200 – $399 Max & Virginia Baxter SPRUCE: $100 – $199 Rev. John & Sharon Bailey Dale & Judy Barr Michael & Jacalyn Miller Gregg & Colette Scrimger Mr. Roy F. Weaver David & Jessica Sebenick Jennifer & Charles Bucienski Margaret Bignall Douglas Moreau Marjorie Shaull John & Lori Weseman Henry Spears Dina & Mark Burger Mrs. Shirley Bobier Mike & Kelly Nichols Greg & Chrissie Brogan William M. Patterson Angela & David Jewell Robert & Irene Jewett Joe D. Pentecost Foundation Frankie & Lewis Johnson Scott & Kathy McLeod Mr. & Mrs. Glenwood McNeil Marian Johnson Lloyd and Marilyn McPherson Richard D. & Donna W. Johnson Jeri Leiby L.L. Johnson Lumber Stephen & Susan Shook Kevin & Joy Whipple David Starr Karen Croyle Jeanne Mead John & Phyllis Simpson John & Elna Whiting Eldon & Carol Wright Daniel Investment Group, Inc. Mel Burke Sandra & Merlyn Place Tammy & John Merritt Robert & Colleen Small Joe & Wendy Wildern Fran Wirt Ruth A. Ergen Gerry & Shirley Campbell PNC Bank William A. Minidis Cheri & Deleski Smith Marian L. Williams Brandon & Katie Youngs Dr. & Mrs. Christopher Flynn Charlotte Assembly of God Richard & Mary Remenak Debra & Dave Minzey David L. & Linda S. Smith James C. & Lola Wilson Kurt & Connie Chubner RichTone Guitars, LLC Mrs. Charlotte Jones Nancy & Pedro Mondejar Mark & Jeaneen Smuts Karen Wilson Greater Lansing Tasters Guild Circle A Builders Wayne & Yvonne Ridge Ron & Diane Joppie Howard & Phyllis Moore Neil & Marjorie Southworth Michele Yeo REDWOOD: $400 – $599 American Heart Association Barbara & C. William Given Ms. Cynthia G. Green Joseph & Phyllis Cmejrek Don & Sharon Schmidt Robert K. Joppie Shirley Morris Don & Ann Sovey Michelle & Eric Yoder David & Rosemary Bankhead Shirley Heisler Derek & Jessica Combs Luci & David Sharp Mr. & Mrs. Francis Kane Ivan* & Pat Mott Daniel O. Sowles Deborah A. Zeis Wanda Bartholomew Help Systems Dr. Jon & Julie Cooper Robert Spencer Sherm & Marcie Kelley Roger & Jane* Nelson Ken & Joyce Sparks Frank & Pat Bonta Mrs. Lillian Howe Timothy & Lisa Daman Jerry & Fern Starr Johanna Keyworth John & Laurie Newland Ms. Betty J. Speaks Randy & Kim Bruce Mike & Becky Lord Steven & Donna Davidson Dennis & Kathleen Swan Kiwanis Club of Charlotte John & Ruth O’Bryant Herbert & Gladys Stacey ASPEN: $600 – $999 Stanley Baxter Kristina Buckenberger Paul & Claudia Feeny Marian Tirrell Mrs. Evelyn Koning Randy & Laraine Owens Joseph & LuAnn Stachnik Mr. & Mrs. Mike Buhs Andie Gonzalez Carla Tousley Linda Krawczyk Jim & Diane Paquet Al & Maudie Startup Mr. & Mrs. Dean Bongiovanni Michigan Association of School Social Workers State Board Randy Hankins Amy & Steve Usiak Jerry & Sharon Kubica Amy Pennington Lowell & Octavia Steward Tim Haynes Toby & Tina VanSyckle David & Barbara Lahr Nellie & Jon Pfiester Margaret Strang Elmer & Marion Herbert Sam Wallace James & Jenny Lamb Barb Piggott Dagmar Streeter* Benjamin R. Hodges John & Diane Webber Lancaster Pollard Kimberly & Jay Poupard Brenda Swanson Martin & Sue Latchaw William & Cheryle Prahler Jack & Susan Taylor Mr. & Mrs. Doug Lautzenheiser Pam Randall Ms. Ruth Trowbridge Michael & Carol Ranville John & Dorene Truba Jim & Jo Lehman Mrs. Linda Rawson Dan & Joanne Vanderstelt Val & Judy Liepins John & Carol Rossio Jason & Trystin Vanderstelt Yolanda & Warren Johnson Mr. & Mrs. William Johnston *Deceased Wally & Myra Bruce Robert & Jeanne Carpenter Mr. & Mrs. Fred Myers Kevin & JoAnne Neugent Shirley Carpenter David and Christine Granning Ginny & David Chase Dan & Staci Holmes Julie Shaver Kent & Julie Coenen Danny Kares Melanie & David Shehan Eagles Auxiliary Arie #3552 Dr. Michelle A. Kreft Trent & Cheryl Smith Mr. & Mrs. Leonard Eishen Derek & Heather Sanders Mrs. Jeannette Sommer Chris & Kim Freiburger Dr. Rob & Erika Seiler Dr. Eric Stockall HGB Courtesy Volunteers Steve & Deb Shaughnessy Tunes Are Us Dr. & Mrs. Lee Howser Gerald Swiacki James* & Pat VanWormer Peggy Jo Parrott Jeanne Hudson Bill & Jadine Jenkins Kenneth & Susan Johnson Kaiser Institute Howard Kane Martha Jane Karlzen TO G E T H E R I N H E A LT H H AY E S G R E E N B E A C H M E M O R I A L H O S P I TA L T O G E T H E R I N H E A LT H Directions and Important Numbers 123 BUILDING EMERGENCY 111 BUILDING MAIN HOSPITAL URGENT CARE & CARDIO PULMONARY REHAB HGB Main Hospital 321 East Harris Street Charlotte, Michigan www.hgbhealth.com (517) 543-1050 111 Building 111 Lansing Road Charlotte, Michigan C 123 Building AL!VE 123 Lansing Road C Charlotte, Michigan AL!VE A 8 West Lawrence Street 800 C Charlotte, Michigan www.myalive.com w ((517) 541-5800 321 East Harris Street • Charlo Charlotte, Michigan 48813 • www.hgbhealth.com 2015 Campus Provider Directory Allergy Orthopedics Ramesh Avula, M.D.* ........................................ (517) 543-9500 HGB Orthopedics*................................................ (517) 543-7976 Counseling Meredith Heisey, D.O. Tom Jones, M.S.W.* ............................................ (517) 543-9500 Jeremy Pascotto, D.O. Dermatology John Sauchak, D.O. Ronald C. Miller, D.O.* ....................................... (517) 543-9500 Ear, Nose & Throat Andrew Compton, M.D.*................................... (517) 543-9500 Patrick Hennessey, M.D.*.................................. (517) 543-9500 Family Medicine Charlotte Medical Group* .................................. (517) 543-0600 Kimberly Johnson, M.D. Erica Magers, M.D. Family Care Specialists**................................... (517) 543-5110 Linda Chermak, M.D. Todd Otten, M.D. Julie Coenen, N.P. Stephanie Kramer, N.P. Scot Randall, D.O.**............................................ (517) 541-5962 Internal Medicine Charlotte Medical Group*................................. (517) 543-0600 Tony Marl, D.O. Pamela Becker, N.P. Roselinde Boyne, N.P. Jack Cribb, D.O. .................................................... (517) 541-1000 Ted Coy, M.D......................................................... (517) 543-6555 Internal Medicine & Pediatrics Debbie Hallak, D.O. ............................................ (517) 543-7800 Gastroenterology Albert Ross, M.D. ................................................. (517) 543-9501 John Walling Jr., D.O............................................. (517) 543-9501 David Wiedemer, M.D. ........................................ (517) 543-9501 General Surgery Capital Area Surgeons**................................... (517) 543-9564 Jeffrey Deppen, D.O. Troy Ferguson, D.O. Mark Jones, D.O. Nephrology Rafael Javier, M.D.*............................................. (517) 543-9500 Neurology Michael Flink, D.O.*............................................ (517) 541-5954 Obstetrics & Gynecology A New Beginning**............................................... (517) 541-5882 Michael Maser, D.O. Jacqueline Mirate, D.O. Robert Seiler, D.O. Stacey Tremp, D.O. Oncology Carol Rapson, M.D.*........................................... (517) 543-9500 Ophthalmology Marcus Rhem, M.D.*.......................................... (517) 543-9500 Located in: *123 Building | **111 Building David Shneider, M.D. William Truluck, D.O. John Flood, D.O. .................................................. (517) 543-9500 Pain Management Comprehensive Pain Consultants* .................... (517) 541-5954 Matthew Cohen, D.O. Seneca Storm, M.D. Podiatry Brian Goosen, D.P.M.* ........................................ (517) 543-9500 Psychology Klaus Sauerbrey, E.D.D.*.................................... (517) 543-9500 Pulmonary and Sleep Medicine C. Mohan Gera, M.D............................................ (517) 541-5948 Gauresh Kashyap, M.D. ...................................... (517) 541-5948 Radiology Advanced Radiology ........................................... (517) 543-9511 Mark Cimmerer, M.D. David Rawson, D.O. Urology Joseph Mashni, M.D.* ......................................... (517) 543-9500 Eric Stockall, M.D. ................................................ (517) 349-3900 Rafid Yousif, M.D.*............................................... (517) 543-9500 Services in Main Hospital Ambulance Service ........................ 911 or (517) 541-5912 Anticoagulation Clinic ................. (517) 543-1050, ext. 5861 Breast Care Center......................................... (517) 541-5805 Cardiopulmonary Rehab ....... (517) 543-1050, ext. 1357 Diabetes Program .................... (517) 543-1050, ext. 1727 Emergency Department ................911 or (517) 543-9508 Endoscopy Station .................................... (517) 541-5833 Food and Nutrition ................................... (517) 541-5909 HGB Heart Station .................................... (517) 541-5840 Home Care ................................................. (517) 543-4182 Human Resources..................................... (517) 543-9502 Infusion....................................................... (517) 541-5945 Laboratory ................................................. (517) 543-9505 Medical Records ....................... (517) 543-1050, ext. 1397 Medical and Surgical Unit ....... (517) 543-1050, ext. 1303 Patient Financial Services ......................... (517) 541-1969 Respiratory Services.................................. (517) 541-5948 Sleep Station .............................................. (517) 541-5845 Surgery ...................................... (517) 543-1050, ext. 1365 Urgent Care................................................ (517) 541-5935 Services at AL!VE .................................. (517) 541-5800 EMPOWER: Rehabilitation services ... (517) 541-5800, opt. 2 FUSE: Medical spa services .......................... (517) 541-5886 MOVE: Fitness center..................................... (517) 543-9575 321 East Harris Street • Charlotte, Michigan 48813 • www.hgbhealth.com