Meeting (and Exceeding) Expectations
Transcription
Meeting (and Exceeding) Expectations
Meetings & Events Meeting (and Exceeding) Expectations Event Planning Made Easy resortsofontario.com In This Guide PG 5 BAYVIEW WILDWOOD RESORT 7 BEACHWOOD RESORT Christi Spriggs Krista Morgan 6 1.888.742.6742 WHITE OAKS RESORT & SPA Sarah Clark 14 1.800.461.5817 SHAMROCK LODGE Sales Manager 15 1.800.383.3976 SEVERN LODGE Rick Breckbill 13 1.705.727.4664 MILLCROFT INN & SPA Sales Manager 13 1.866.462.5539 KEMPENFELT CONFERENCE CENTRE Wes Shedler 14 1.905.342.5366 HOCKLEY VALLEY RESORT Andrea Robinson 12 1.888.725.2256 GOLDEN BEACH RESORT Sales Manager 11 1.705.678.2248 FERN RESORT Murray Lathem 12 1.705.446.3280 ELK LAKE ECO RESORT Shaun Sadler 10 1.800.669.4861 CRANBERRY GOLF RESORT Tanya Schaefer 9 1.800.465.2376 CALAGOGIE PEAKS RESORT Wendy Turner 8 1.705.445.0231 BRIARS CONFERENCE RESORT Brad Young 9 1.888.313.1118 BLUE MOUNTAIN RESORT Mark Rick 7 1.800.461.0243 1.905.704.5680 YMCA GENEVA PARK Alicia Noble 1.705.325.2253 Meeting (and Exceeding) Expectations Ontario resorts make event planning easy – it’s not hard to see why planners and groups keep coming back for more By Katherine Low Whether it’s throwing together a spontaneous S’mores party or reconfiguring a conference room to accommodate last-minute delegates, it isn’t always easy to anticipate the needs of every guest at a conference, meeting or trade show. Yet Ontario’s resorts consistently go the extra mile (or kilometre, rather) to ensure that each guest receives top-notch service and wants for nothing. Summer or winter, big or small, Resorts of Ontario has the perfect venue. And they never forget the marshmallows! “Each resort has something different and unique to offer,” says Caron Lusk, Chief Experience Offer at Red Carpet Incentives. “Their size means that you get very personal and attentive service that isn’t found in most hotels.” Lusk recently hosted a business anniversary weekend at Hockley Valley Resort and says the popular ski hill was the deciding factor. “We had a free day on Saturday for our guests to enjoy skiing and snowboarding, as well as the ice rink.” can accommodate her large groups, providing ample meeting space and breakout rooms as well as single accommodations for every guest. Blue Mountain was the perfect choice for a recent event she planned – she says the unique atmosphere enabled her group to “feel the grandeur of the northern (and Blue) outdoors.” Margaret Tiong has attended several conferences at Blue Mountain and agrees that the outdoor experiences are what made the conferences memorable. “The sauna and outdoor hot tub are wonderful; the skating rink is a lot of fun; and the proximity to Blue Mountain Village means there are lots of options for eating and shopping,” she says. Ontario resorts are thrilled to hear that groups love their outdoor offerings as much as their own staff. Krista Morgan, General Manager of Beachwood Resorts, says that the resort’s location is one of its greatest assets. “Guests love the peacefulness of the area and the resort,” she says. “We are tucked away from distractions and we have everything guests need on site so it’s the perfect place to meet for work.” Planners agree that it’s the pristine outdoor space that gives Ontario’s resorts an edge when it comes to corporate functions. “Guests love the outdoor portion of the programs, even if it’s just a lunch time barbecue outside,” says Natalie J. Savage, President of The Planner, Conference & Event Management Inc. “Any chances to be in the sunshine and fresh air makes their enthusiasm soar.” Savage chooses Ontario resorts because they WWW.RESORTSOFONTARIO.COM 3 And when it comes to location, Ontario’s resorts offer everything from being in the heart of a city to getting away from it all. Resorts like Elk Lake Eco Centre can even close to the public to provide exclusive use of the resort. “This creates an environment where participants are more focused as disruptions are less likely,” says Shawn Sadler, General Manager. Sadler says planners love working with the lodge as they receive personalized attention throughout the planning process. A beautiful location is a great advantage, but once guests walk through the doors, it’s the staff at Ontario resorts that really make a stay memorable. “Ontario resorts are great hosts for meetings and corporate events because they provide a sense of being cared for, rather than just attending a meeting or event,” says Heidi Wilker of Blessed Events. “If the meeting or event requires participants to be focused, the resort provides that captive audience environment.” Indeed, Wilker is such a fan of Ontario resorts for corporate bookings, she even held her daughter’s wedding at an Ontario resort. Alicia Noble, Conference Manager of YMCA Geneva Park, reinforces the importance of making guests feel welcome. “Our staff fosters a sense of belonging with all guests on site; they are our family,” she says. “In fact, more than 70 per cent of our conference groups return every year because they feel like they are coming home. We are an inclusive, safe environment where all groups are welcome.” Planners and delegates alike love the ease of Ontario resorts; the personalized service is always the standard, never the exception. And when a group can come together and know that the details are taken care of, an event can really begin to take shape and succeed. Whether it’s offering a spontaneous boat tour, sending in an audiovisual expert to save the day or jumping a car battery, planners are consistently impressed with the lengths resorts will go to ensure not only a perfect event, but also a memorable experience. And when it comes to the S’mores? All you have to do is ask. These resorts really will deliver on a last-minute request from a group for a S’mores party. “We built the fire, supplied them with ample wood for the evening, made sure there were enough chairs for everyone, gave them a cooler for their beverages and everything they needed to cook and create S’mores,” says Krista Morgan, resort operator. Nothing is off the table when it comes to ways resort staff can accommodate its groups, creating memorable moments in unforgettable locations. And just like the tasty campfire dessert, Ontario’s resorts ensure groups always come back for seconds. Rewards that people will tak about... Today’s competitive business environment demands the best from your team! And why not? After all, they are the resources driving results, productivity and success! Investing in your team and your staff members is not only a smart practice, it’s easy with Resorts of Ontario’s gift certificates. With no expiry date and denominations ranging from $50 to $500, they’re the perfect way to show appreciation and add incentive. Our certificates can be used for accommodations and services (eg. dining, golf, spa) at any of over 100 resorts. The recipients choose where, when and what. Purchase at www.resortsofontario.com or call 1-800-363-7227 4 WWW.RESORTSOFONTARIO.COM Business is better @ Bayview Wildwood INDOOR/OUTDOOR POOLS • LAKEFRONT DINING • SINGLE ROOMS TO 5 BEDROOM ACCOMMODATIONS Located just 90 minutes north of Toronto at the gateway to Muskoka, Bayview Wildwood Resort is home to an abundance of wild life... in the great outdoors, on the lake and occasionally in the board room. This award-winning all season resort on Sparrow Lake provides relaxation surrounded by natural beauty while offering guests Lakeside Meeting Rooms, Group Services, Team Events, Free Wi-fi, Spa Services, On-site Recreation, Inclusive Dining options and Lake View accommodation for groups up to 150. BAY V I E W W I L DWO O D . c o m For more information, visit us online or call 1.800.461.0243 WWW.RESORTSOFONTARIO.COM 5 BMR-ResortsOfOntario-MeetingGuide-SummerWestin.pdf 1 4/16/2015 11:08:57 AM C M Y CM MY CY CMY K Blue Mountain is much more than a place to meet. Our beautiful resort setting, our people and customization of each group experience sparks inspiration and imagination. Possibilities are endless with more than 53,000 sq. ft. of meeting and convention space, and 900 suites ranging from Inn rooms to the Westin Trillium House. Rest easy as our team caters to every detail of your stay with confidence. Reward your delegates with a meeting that offers more —an experience that encourages creativity, teamwork and success. Contact us to reserve your meeting space, and learn how we can inspire your next event. sales@bluemountain.ca | 877-445-0231 x6210 6 WWW.RESORTSOFONTARIO.COM Celebrating 175 Years NOW CLOSER THAN EVER... Just 50 min from Toronto on Lake Simcoe BRIARS.CA | MEETINGS@BRIARS.CA | 1-800-465-2376 JACKSON’S POINT, ON Find us on: WWW.RESORTSOFONTARIO.COM 7 Spring Meeting Packages Collingwood & Blue Mountain Collingwood & Blue Mountain REJUVENATE & INSPIRE Standing proudly on the shoreline of the beautiful Georgian Bay is the Living Water Resort & Residences, the ideal location for your next corporate function. Rejuvenate and inspire your guests in idyllic surroundings while maintaining a positive work ethos throughout. Living Water Resort’s numerous amenities afford guests the opportunity to find peace after a busy day of corporate meetings – relax in our breathtaking indoor pool or unwind in your spacious suite. Adjacent to Living Water Resort & Residences is one of the finest banquet halls in the Collingwood/Blue Mountain area. Set against the backdrop of the serene Georgian Bay, Bear Estate caters for up to 220 guests with over 3500 square feet of space available, the facility is capable of accommodating executive meetings as well as larger scale corporate functions. Set against the backdrop of Blue Mountain, The Cranberry Golf Resort is home to the elegant William Watts Ballroom, capable of hosting up to 160 guests. Newly renovated and installed with modern décor, the ballroom can be designed to accommodate any functions requirements. With a capacity of 104 people, Atoka House is the perfect venue for executive meetings and social gatherings. Situated at the Cranberry Golf Course, why not let your guests experience one of the regions most challenging courses. With the majestic Blue Mountain overlooking your meeting space, allow the beauty to define your event at the Cranberry Golf Resort. 8 WWW.RESORTSOFONTARIO.COM Fresh Air Breathes Fresh Ideas Close to the city, yet far from distractions, Calabogie Peaks Resort boasts year-round activities on mountain, lake and land to complement the hours spent at the conference table. Over 7,500 sq. ft. available for meeting space • Mountainside hotel and condos • Complementary high speed WiFi • Teambuilding activities • Catering & casual dining at Canthooks Restaurant serving local food & beverages • Seasonal recreation including Ontario’s tallest ski mountain & executive 9-hole golf course 1-800-669-4861 calabogie.com Take your Work to the Wilderness. We are unique, connected and have great local food. Ideal for team building. Oh, and we have canoes too! Corporate Meetings & Strategic Planning (877) 678-2248 | www.elklakeeco.com WWW.RESORTSOFONTARIO.COM 9 See the Fern Diference www.fernconference.com sales@fernconference.com • 888 725-2256 Events that realize your goals 10 WWW.RESORTSOFONTARIO.COM Take your meeting to the next level WWW.RESORTSOFONTARIO.COM 11 Banquets & Meetings 4 Season Rice Lake, Ontario, Canada Meetings, Events & Conferences at Golden Beach Resort Golden Beach Resort has everything you need for your Conference, Convention, Group Bookings, Special Event or Wedding. • Host your party, conference or meeting in our large banquet hall with capacity of 50-250 people • Indoor and outdoor venue set up • Customized menu by our in-house Chef • Team building activities all four seasons • Large group and small group rates • All-in pricing to include menu & accommodations • SouthShore General Store & Cafe open all season • Two Bedroom Condo Suites with fireplace starting at $69.00* per person • Packages start as low as $39.55* per person for conference/ banquet including three meals per day Golden Beach Resort 7100 County Road 18, Roseneath, Rice Lake, ON, K0K 2X0 1-800-263-7781 www.goldenbeachresort.com events@goldenbeachresort.com *Accommodation pricing is based on three persons sharing a suite. Conference pricing is based on minimum 50 people per party or group, enjoying 3 meals per day. A ‘PREFERRED’ location for Executive, Board and Committee Retreats! Great MeetinGs BeGin with the site! Dare to Compare our TRUE ALL-INCLUSIVE 24-hour CMP (Complete Meeting Package)! Ask us about our last-minute deals. Residential meetings start at $89pp and Day meetings start at $25pp per day! Visit our website for a FAST, NO-OBLIGATION E-QUOTE! kempenfelt.com 12 WWW.RESORTSOFONTARIO.COM At Severn Lodge, Chairperson takes on a whole new meaning. As one of the premier waterfront resorts in Muskoka, we’ve been a favourite meeting place for over a century. Our secluded setting and spectacular views provide the ideal environment for productive meetings. Why not talk to our Group Sales Manager today and let us reserve a chair for you? Featuring 46 well-appointed waterfront rooms & suites, fine country dining, and a world of recreation. Only 90 minutes from Toronto in the heart of world-famous Muskoka~Georgian Bay lake district. 800-461-5817 sales@severnlodge.on.ca www.severnlodge.on.ca Rated #1 hotel in Muskoka by Trip Advisor Let the Bryant family make you feel at home with their personal service and take the stress out of your next corporate getaway. Who says a meeting has to be ALL business? 2015 Traveler’s Choice Award www.shamrocklodge.com Toll Free: 1-888-742-6742 shamrock@shamrocklodge.com WWW.RESORTSOFONTARIO.COM 13 The most beautiful meeting spaces, Our 6 meeting rooms, with room capacities ranging up to 80 people, feature exposed limestone walls or beautiful oak paneling, and views of the river and grounds. Our unique venue for team-building and brainstorming sessions keep our corporate clients coming back year after year. This year, experience our exceptional service and venue for yourself. millcroft.com | 1-800-383-3976 | salesinquiry@vintage-hotels.com | Caledon, ON YMCA GENEVA PARK The perfect destination for your conference Our unique location offers privacy and a beautiful natural setting on Lake Couchiching to make your experience truly memorable. We provide an incredible range of year-round activities, accommodations, meeting spaces and exceptional dining. 1-866-895-9622 www.ymcagenevapark.com 14 WWW.RESORTSOFONTARIO.COM meeting type #0002 the Innovator FREE YOUR MIND AND THIS MEETING WILL FOLLOW. NO NECK TIES AND NO LIMITS IS THE SECRET FORMULA FOR ONE MASSIVE IDEA GENERATION SESSION. WHATEVER YOUR MEETING PERSONALITY... WHITE OAKS IS YOUR PERFECT MATCH. BRIGHT STYLISH INTERIORS, COMFY SEATING, ACCLAIMED SERVICE, STELLAR DINING AND LUXE ACCOMMODATION ARE JUST A FEW REASONS TO GIVE US A CALL. WWW.WHITEOAKSRESORT.COM 1.800.263.5766 WoResortsOn_FullPg_Innovator.indd 1 2015-04-10 12:10 PM WWW.RESORTSOFONT ARIO.COM 15 Find Perfect Getaways On-Line www.resortsofontario.com family • romance • weddings • fishing • spas • golfing food lovers • empty nesters • adventure • attractions • hot deals Go Resorting! Why not mix Business with Pleasure? Extend your meeting stay for some R & R, or plan to bring your family to a Resorts of Ontario property another time. Contact us for your free copy of our Go Resorting Magazine, the perfect resource for planning great family vacations, romantic stays or special group celebrations. There’s a reason for every season! 29 Albert Street North, Orillia, Ontario, Canada L3V 5J9 | Tel: (705) 325-9115 Fax: (705) 325-7999 www.resortsofontario.com | meetings@resortsofontario.com | 1-800-363-7227 Produced and managed by the members of the Resorts of Ontario Association. www.facebook.com/resortsofontario www.twitter.com@ResortsOntario resortsofontario.wordpress.com www.pinterest.com/goresorting