2008 - National Association of Minority Automobile Dealers

2008 ANNUAL MEMBERSHIP MEETING
A Celebration
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& Unity
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Wednesday, July 9 - Saturday, July 12
Hilton La Jolla Torrey Pines
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2008 NAMAD CONFERENCE
2008 NAMAD Conference Schedule
Wednesday, July 9, 2008
Location
Registration
Lobby Area
Board of Directors Meeting
Scripps Ballroom
7:30am – 2:00pm
General Membership Meeting
Mandatory Meeting for all Members
Salon D&E
4:00pm - 6:00pm
Chairman’s Reception
Sponsor: Nissan North America
Entertainment: Crush
Partiere Gardens
6:30pm – 9:30pm
Thursday, July 10, 2008
Location
Registration
Ballroom Foyer
7:30am – 6:00pm
Vendor Breakfast
Sponsor: AFLAC
Ballroom A
7:30am – 9:30am
WORKSHOP– Stop the Bleeding: Essential Ingredients for Increasing
Your New and Used Vehicle Sales and Profitability
Facilitator: Easy Care
Salon A&B
9:45am – 10:30am
WORKSHOP– Buy/Sells- Essentials in Creating Your Own Opportunity
Facilitator: Phil Villegas, Morrison, Argiz, Farra, LLP
Salon A&B
10:45am – 11:30am
Speaker Luncheon
Featured Speaker: Baseball Hall of Famer, Joe Morgan
Sponsor: American Honda
Ballroom C,D,E
12 noon – 2:00pm
WORKSHOP– Ten Ways to Increase Profitability in your F&I Department
Facilitator: American Financial & Automotive Services, Inc.
Salon A&B
2:30pm – 3:15pm
WORKSHOP– Dealership Succession: Is There a Plan in Place;
What Are Your Options
Facilitators: John Graves and Jan Williams, AXA Advisors, LLC
Sponsor: Toyota Motor Sales
Salon A&B
3:30pm – 4:45pm
Gala Reception & Dinner
Sponsor: Toyota Motor Sales
Keynote Speaker: Anna Cabral, U.S. Treasurer
Attire: After Five
Salon C,D,E
6:15pm – 9:00pm
After Glow
Entertainment: Featuring Jin-Jin Reeves of Hittsville the Show
Sponsor: Toyota Motor Sales
Salon C,D,E
9:00pm – midnight
Friday, July 11, 2008
Location
Dealer One on One Lounge
Sponsor: Shell Oil
Ballroom Foyer
7:30pm – 5:00pm
Dealer One on One Meetings
Sponsor: Shell Oil
Grand Ballroom
8:00am – 5:00pm
Luncheon
Foyer
Closing Reception
Sponsor: American Financial & Automotive Services, Inc.
Pavilion Gardens
Saturday, July 12, 2008
Location
Annual Golf Outing
Sponsor: Enterprise Rent-A-Car
Breakfast- Horizons Coffee Bar
Lunch- Partiere Gardens
Time
12 noon – 6:00pm
Time
Time
12 noon – 1:15pm
5:00pm –7:00pm
Time
7:00am – 2:00pm
All participants must arrive at the golf course by 7:30 am
Note: Breakfast and Lunch will be served in the Clubhouse
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2008 NAMAD CONFERENCE
Conference Workshops
How you will benefit: Whether you are looking to improve profitability on current sales or “take it to the next level”, these seminars are
designed to provide you with both information and best practices to improve your operations in your dealership.
Stop the Bleeding: Essential Ingredients
for Increasing Your New and Used Vehicle Sales and Profitability
9:45am – 10:30am
Location: Salon A&B
Facilitator: Easy Care
Objectives: Today’s market forces you to change the way you sell! More choices are available to consumers now than ever before.
These are the same consumers who are better educated and more demanding than their predecessors. This workshop will show what
you can do to put the right people in the right place, working the right process for a surefire formula for success.
This workshop presents 10 keys to increasing used-vehicle sales and profits- the newest methodologies from today’s highest volume
used-vehicle operations. Even successful dealers will discover untapped opportunities right in their own dealerships.
Buy/Sells- Essentials in Creating Your Own Opportunity
10:45am – 11:30am
Location: Salon A&B
Facilitator: Phil Villegas, Morrison, Argiz, Farra, LLP
Objectives: This workshop explains the essential steps in creating your own opportunity. Steps include understanding Blue Sky, how
its calculated; importance of using a broker; avoiding the pitfalls in determining whether a deal pencils;
Ten Ways to Increase Profitability in your F&I Department
2:30pm – 3:15pm
Location: Salon A&B
Facilitator: American Financial & Automotive Services, Inc.
Objectives: One of American Financial & Automotive Services, Inc.’s top trainers will present this workshop full of best practices.
After attending this workshop, you will understand the critical variables of the service department, how the parts operation supports
them. You will also learn how to manage your time on a daily, weekly, and monthly basis to achieve consistent results.
Dealership Succession: Is There A Plan In Place; What Are Your Options
3:30pm – 4:15pm
Location: Salon A&B
Facilitators: John Graves and Jan Williams, AXA Advisors, LLC
Sponsor: Toyota Motor Sales
Objectives: This presentation is designed to provide minority owners with a greater awareness of the need for Business Succession
planning especially in an industry that often requires designated successors to be qualified operators. We will place special emphasis
on the criticality and interdependence of properly structured succession plans to the overall execution of Estate Plans that call for
wealth to be transferred to successive generations.
More importantly however, we will highlight how multiple undercapitalized dealers can employ these planning strategies as catalyst
to expanding their ownership interest in additional dealerships, thereby creating even greater wealth building opportunities.
In the process, we will also address how these vehicles can be structured to generate sufficient liquidity to fund their eventual
“exit planning” needs.
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2008 NAMAD CONFERENCE
Spouse Activities
Thursday, July 10, 2008
Location
A Day at the Spa
Torrey Pines Spa
Time
9:00am – 11:00am
2:00pm – 4:00pm
Pamper yourself at the Torrey Pines Spa with customized facials, masks
and wraps, water treatments, massages and exfoliations. Just a 2 minute
walk from the lobby; peace and quiet reign in this spa setting adjacent to
the Torrey Pines State Reserve, home to 17 types of sage. Sage, known for
its purifying and detox properties is used in the spa’s signature treatment, a
coastal Sage Scrub, performed in the Vichy shower. A block of time has been
reserved for NAMAD, but reservations were required by June 25 in order to
be guaranteed service. To view a full list of services and pricing, please visit
www.torreypinesspatour.com. Botanical-based products from the European
line of Phytomer are used in all treatments.
Friday, July 11, 2008
Location
Gourmet Cooking, Dining & Shopping in the Gas Lamp District
Lobby
From the coolness of the wine cellar, sit back and enjoy a custom designed
cooking demonstration. The Chef will interpret each course step by step
as his staff works to prepare your meals with fresh ingredients. With each
course the Sommelier will chose and serve a perfectly paired wine. 1st
course - Grilled Hearts of Romaine with Balsamic Vinaigrette and Blue
Cheese Crumbles; 2nd course - Chicken Wellington/stuffed with Ricotta
Cheese and Spinach served with sun dried tomato sauce; 3rd course Apple
Fruit Crumble served with Vanilla Ice Cream. After lunch browse the shops
in the Gas Lamp District, San Diego’s liveliest neighborhood! The Gas Lamp
District, also called Gas Lamp Quarter, is home to trendy shopping areas,
eclectic restaurants, and vibrant nightlife. Space is limited to the first 40
registered spouses.
Time
10:45am
Meet in the Lobby
11:00am
Buses depart,
promptly
3:00pm
Buses return
to hotel
Children’s Activities
Registered children are invited to the Opening and Closing Receptions. In addition, children may attend the following activities, but,
only if accompanied by a parent or guardian. Chaperones will not be provided by NAMAD.
Thursday, July 10, 2008
Location
A Morning with Shamu, An Afternoon at the Zoo – Self-Guided Tour
Lobby
Hop on the NAMAD shuttle for a morning at Sea World, interacting, touching and feeding a variety of sea creatures from Dolphins to Sea Lions. Enjoy
the belly diving and amazing stunts of the star attraction – Shamu! The fun
continues on the Sea World roller coaster and water rides. That same afternoon visit the world- famous San Diego Zoo on another self-guided tour.
8:45am
Meet in the Lobby
9:00am
Buses depart,
promptly
3:00pm
Buses return
to hotel
Friday, July 11, 2008
Location
Beach & Sun
Lobby
Registered children will be shuttled to the beach but must be accompanied
by a parent or guardian. NAMAD is not providing chaperones, escorts
or lifeguards. Please remember to bring sunscreen, water, towel and any
food goodies.
Time
Time
9:45am
Meet in the Lobby
10:00am
Shuttle Departs
1:30pm
Return to hotel
5
Together, Our Passion Can Move the World.
At Volkswagen Group of America, we make cars
for everyone. So, it should come as no surprise that
we also include everyone when it comes to bringing
passionate ideas to life. In fact, we’re so committed
to this philosophy that we’ve made diversity
and inclusion a major part of our corporate policy.
www.volkswagengroupamerica.com
Equal Opportunity Employer
6
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Contact us at 1-800-PORSCHE or porscheusa.com. ©2008 Porsche Cars North America, Inc. Porsche recommends seat belt usage and observance of all traffic laws at all times. Models shown include optional equipment at additional cost.
Four models. One unwavering philosophy.
It began with Dr. Porsche hammering his dream from sheet metal. And it evolved into a line of thoroughbreds
whose sole purpose is to be driven. The 911. The Boxster. The Cayman. And the Cayenne. If you think the
family resemblance is striking, just wait until you get behind the wheel. Porsche. There is no substitute.
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2008 NAMAD CONFERENCE
Letter from the Chairman
Dear NAMAD Members, Friends and Supporters:
Thank you for taking the time, effort and energy away
from your businesses and for some of you, your families to attend the 2008 Annual Membership Meeting at
the Hilton La Jolla Torrey Pines. As your Chairman, I
want each of you to know that this Association has been
working hard to continue the fight for parity and inclusion for all ethnic minority dealers through these tough
times that the automobile industry is facing. This past
year, President Damon Lester and I have had discussions
with the manufacturers regarding many of the concerns raised by our members
regarding opportunities that are available through not only open points but through
acquisitions as well.
As a result of our discussions, I have made the commitment of transparency in our
dialogue and so have the manufacturers. This year, I’ve requested each manufacturer to tell us about the challenges they face as it relates to increasing their minority dealer network, as well as reaffirming their commitment to diversity. It is my
hope that we can gain a better understanding and come up with mutual solutions
on how we can not only save as many minority dealers as we can but also come up
with win/win solutions on how.
Our conference theme which states: “Unity and Thought”, is a statement that not
only represents this organizations 28 year old mission, but also represents the importance of working together to achieve the same goal of parity and fair representation.
Enjoy yourself, make sure that you attend our workshops and listen to our
dynamic speakers.
Sincerely,
Desmond Roberts
Chairman
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2008 NAMAD CONFERENCE
Letter from the President
Dear NAMAD Members, Supporters and Friends:
Welcome to the National Association of Minority
Automobile Dealers (NAMAD) 2008 Annual
Membership Meeting, here at the Hilton La Jolla Torrey
Pines in sunny San Diego, California. This year’s
conference is themed: “A Celebration of Unity and
Thought”. You may be asking yourself, what does that
mean? Well, these are three words that describe this
organizations 28 year history and focuses more on this
organizations ability to evoke change by collaboration
and unification, as we celebrate our founders who formed this association to be the
umbrella and voice of all ethnic minority dealers.
Moreover, it is my wish that you will take advantage of the tremendous
networking opportunities that this exciting and engaging Annual Membership
Meeting will afford you, as you will have the opportunity to learn best practices on
increasing profitability as well as increasing your knowledge in succession planning
and acquiring existing dealerships.
As always, our evening events will be full of good food, great drinks, in a relaxed
atmosphere that will allow you to catch up with old friends and meet new ones.
I appreciate the support that our sponsors and vendors have shown us this year;
and I am especially appreciative of the support that NAMAD members have shown
us as well.
Enjoy yourself in sunny San Diego.
Sincerely,
Damon Lester
President
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Photo Courtesy Jeff Keller, Digital Camera Resource Page- www.dcresource.com
Please join us on Saturday, July 12, 2008 for NAMAD’s Annual Golf Outing sponsored
by Enterprise Rent-A-Car at Torrey Pines home of the 2008 US Open.
The golf outing is an opportunity for NAMAD members to network and relax
in a day of golfing enjoyment on a premier course.
If you have not registered to play yet,
please stop by the Registration Desk located in the Ballroom Foyer.
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Meet Justin Merrick.
The next great symphony conductor.
As a fourth-year music student studying at one of America’s Historically Black Colleges and
Universities (HBCU), Justin may one day lead the next great musical movement. A commitment
to developing future leaders is why Honda created HBCU programs such as the Honda Campus
All-Star Challenge and Honda Battle of the Bands. We believe the work done by America’s
Historically Black Colleges and Universities is truly worth a standing ovation.
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For information about America’s Historically Black Colleges and Universities visit hbcu-central.com or honda.com. © 2006 American Honda Motor Co., Inc.
American Honda Motor Co., Inc.
Salutes NAMAD on its
2008 Annual Membership Meeting
Presenting
Baseball Hall of Fame Inductee
Mr. Joe Morgan
Keynote Speaker
Membership Luncheon
Thursday, July 10, 2008
12:00 p.m. - 2:00 p.m.
Please Check Agenda
for Membership
Luncheon Location
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2008 NAMAD CONFERENCE
Gala Dinner Keynote Speaker
Anna Escobedo Cabral
was nominated on July 27, 2004 by President Bush to serve as
the 42nd Treasurer of the United States. She was confirmed by
the United States Senate on November 20, and took the oath of
office on December 13, 2004.
Immediately prior to joining the Treasury Department, she
served as Director of the Smithsonian Institution’s Center for
Latino Initiatives, where she lead a pan-institutional effort to
improve Latino representation in exhibits, public programming,
and related matters. From 1999 to 2003, Ms. Cabral served as
CEO and President of the Hispanic Association on Corporate
Responsibility (HACR), a non-profit organization headquartered
in Washington, DC. HACR is a coalition of the largest and most
influential national Hispanic organizations in the United States.
HACR’s mission is to ensure the inclusion of Hispanics in corporate America in four areas: employment, procurement, philanthropy and governance.
Prior to joining HACR, Ms. Cabral served as Deputy Staff
Director for the United States Senate Judiciary Committee. The
Committee’s jurisdiction ranges from oversight of the Department
of Justice and our nation’s criminal and drug enforcement laws to
approving federal judicial nominations, and it includes review of
immigration, antitrust, patents and trademark, and technologyrelated legislation. In addition, she simultaneously served as
Executive Staff Director of the U.S. Senate Republican Conference Task Force on Hispanic Affairs. Ms. Cabral managed this
task force of 25 Senators dedicated to ensuring that the concerns
and needs of the Hispanic community are addressed by Congress
through legislation.
Ms. Cabral majored in Political Science at the University of
California, Davis, and earned a Master’s degree in Public Administration from the John F. Kennedy School of Government at
Harvard University.
MISSION OF US TREASURY DEPARTMENT
Serve the American people and strengthen national security by managing the U.S. Government’s finances effectively, promoting economic growth and stability,
and ensuring the safety, soundness, and security of the U.S. and international financial systems.
The Department of the Treasury’s mission highlights its role as the steward of U.S. economic and financial systems, and as an influential participant
in the global economy.
The Treasury Department is the executive agency responsible for promoting economic prosperity and ensuring the financial security of the United States.
The Department is responsible for a wide range of activities such as advising the President on economic and financial issues, encouraging sustainable economic
growth, and fostering improved governance in financial institutions. The Department of the Treasury operates and maintains systems that are critical to the
nation’s financial infrastructure, such as the production of coin and currency, the disbursement of payments to the American public, revenue collection, and the
borrowing of funds necessary to run the federal government. The Department works with other federal agencies, foreign governments, and international financial
institutions to encourage global economic growth, raise standards of living, and to the extent possible, predict and prevent economic and financial crises.
The Treasury Department also performs a critical and far-reaching role in enhancing national security by implementing economic sanctions against foreign
threats to the U.S., identifying and targeting the financial support networks of national security threats, and improving the safeguards of our financial systems.
Anna Escobedo Cabral U.S. Treasurer
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It’s not just
about cars.
It’s also about helping people
enrich the quality of life in
their communities. That’s why
we’re proud to support a
wide range of organizations,
schools and nonprofits that are
opening doors and creating
opportunites. Together, we can
make a difference.
www.toyota.com/community
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2008 NAMAD CONFERENCE
Lifetime Achievement Awards
Mel Farr
NAMAD Founder- and former owner of Mel Farr Auto Group was ranked the number 1 African
American owned business in the United States in 1999 & 2000, and was the 33rd largest Dealer
Group in the United States. He was listed for 22 consecutive years in the Top 100 Black Owned
Businesses; Black Enterprise Auto Dealer of the year in 1992, and was the youngest honoree when
the list was first published in 1978.
Best known perhaps; for his brilliant athletic achievements as the All-American and All-Pro
running back in the NFL with the Detroit Lions. Mel Farr was also widely recognized for his
successes in and out of the automobile industry as he also owned a 7-Up Bottling Plant in Michigan.
Currently, Mel resides in Southfield, Michigan and owns DreamLife Financial Services. Inc.
William “Bill” Shack
NAMAD Founder- and former owner of Shack-Findlay Honda in Henderson, Nevada, is considered one of the most politically active and business savvy automobile dealers in the country. For over
30 years, he has lead in the formation of the Ford-Lincoln Mercury Minority Dealers Association,
as he purchased his first dealership in 1976 and later co owned one of the nation’s largest minorityowned auto dealership groups with dealerships throughout California, Arizona, and Colorado. Bill
leadership and successes in and out of the automobile industry has awarded him to be appointed as
a Trustee for Clark Atlanta University in which he is able to support the university while assisting
young African American men and women in reaching their academic and professional goals. Bill
was also awarded a Doctorate of Humane Letters Degree at Clark Atlanta University.
Perhaps most noted for his statements before the US Senate Judiciary Committee regarding
mandatory arbitration clauses in automobile sales and services agreements. Bill’s political presence
and business acumen have truly made its mark on the entire automobile industry.
Bill currently resides in Henderson, Nevada.
Nathan Conyers
NAMAD Founder- and former owner of Jaguar of Novi, in Novi, Michigan is considered the “elder
statesman” of African American dealers nationally. For 38 years, he has been the “visionary”, an
individual who helped raise the consciousness of automobile manufacturers and helped them recognize the importance of minority consumers in the automobile market. And the value of minority
businessmen in the automotive industry.
When the history of the retail car business is written, Nate Conyers will be one who will leave a
legacy of commitment and dedication for “equity and parity” for ethnic minorities. He is a true
pioneer who has opened doors that had previously been closed to minorities. He helped pave the
way not only as one of the founders of NAMAD but also as a counselor for those dealers and aspiring dealers who have come after him. His “footprints” mark our era as one of those key moments in
history when minorities made historic advances in the retail automobile industry.
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2008 NAMAD CONFERENCE
2008 Award Recipients
Distinguished Service Award
Award Recipient- Jay Rosario, owner of Celebrity Nissan in Orlando, Florida, Wesley Chapel Nissan in Wesley Chapel, Florida, and
Venice Honda in Venice, Florida. Jay and his dealerships have supported a wide range of organizations and causes. He founded a juvenile justice program to help juvenile offenders find pro bono attorneys, as well as job training. He was appointed by Governor Bush to
the South Lake Hospital board of directors, and was named by the Hispanic Corporate Achievers as its Businessman of the Year.
Diversity Advocacy Award
Award Recipient- Tony Graham, Vice President and Regional General Manager, ADP Dealer Services Division Automatic Data
Processing, Tony is responsible for ADP’s Midwest Operations, which consists of 14 states and nearly $200M in revenue. Tony also
manages ADP’s Minority Dealer Business which includes 1,500 clients across the United States with roughly $60M in revenue. Tony has
also held several other significant positions at ADP, including Vice President of Global Product Marketing, and Vice President of Sales
– Canada.
Jessie Jones Visionary Award
Award Recipient- Dale Early, owner of Deerbrook Forest Chrysler-Jeep, Kingwood, Texas, is an at-large member of the National
Automobile Dealers Association board of directors. Active in the community, Dale is a board member of the Humble Intercontinental
Rotary Club. Previously, he was president of the Conrad O. Johnson Music and Fine Arts Foundation and a board member NAMAD
and of the Lake Houston Cultural Arts Council.
Edward Davis Pioneer Award
Award Recipient- Daniel Ramirez, President of Ramirez Family Dealerships, which spans across the southern border of Texas, from
Laredo to the Rio Grande Valley. His retail brands include Ford, Mercury, Dodge, Chrysler, Jeep, Jaguar, Land Rover, Volvo, Suzuki
Motorsport, and now Audi. His family owned Ford store is considered to be the nation’s oldest minority dealership.
Woman of the Year
Award Recipient- Norma Ross was thrust into the leadership role of the Bob Ross Dealerships in 1997 in which she has helped to grow
the business with her daughter Jenell and son Robert, who are the dealer principal and fixed-ops managers, respectively. The Bob Ross
Organization consists of three franchises, Buick, GMC and Mercedes-Benz. Norma has received a 30 year award as a Buick Dealer in
2004, a 25 year award as a GMC Dealer in 2007 and in 2009 she will receive a 30 year award as a Mercedes-Benz Dealer. She is the only
African-American Female Owner of a Mercedes-Benz franchise in the world and the only African American owner of a Buick and
GMC franchise in Ohio.
Norma has received numerous local, state, regional, and national awards and honors for community involvement. Among them are:
the recipient of the Mary Bethune Award in the State of Ohio from the National Council of Negro Women. She is the Vice President
for Business alliances for Action Youth Outreach and serves as a member of the Wright Dunbar Board of Trustees. In 2003, the United
States Minority Business Development Agency presented her The National Minority Female Entrepreneur of the Year Award. The
Dayton Urban League recognized Norma J. Ross as their 2005 Star in the Field of Community Service. In 2005 Norma was the recipient
of the local N.A.A.C.P. Youth Councils community service award. In 2008 The Dayton YWCA awarded Norma as one of the recipients
of “Women of Influence” based upon her contributions and commitment to her community.
Norma has distinguished herself by exemplary service and commitment to the Dayton community. Her ceaseless love of people and
generosity resulted in raising the standard of living of these less fortunate, and her efforts and character reflect great credit upon her life,
her family, her business.
19
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©2007 Mercedes-Benz USA, LLC
It’s not just the flagship of a company, but of an entire industry.
THE 2008 S-CLASS.
While we don’t claim to predict the future, we can tell
you with some degree of confidence what automakers
Yet this imposing automobile performs with agility
and grace that is nothing less than breathtaking.
will be doing in the years to come. We say
An S 550 will carry its occupants in luxury
this not as a matter of mere speculation, but
from 0 to 60 mph in just 5.4 seconds.* (An
from firsthand experience.
AMG variant of the same car will do it in 4.5
For decades, the S-Class Sedan has
seconds.) And on the German autobahn,
been the platinum standard of luxury,
this car can cruise in excess of 135 mph.**
craftsmanship and engineering innovation, and the
The sense of complete serenity at these speeds, or any
inspiration for many of the industry’s most meaningful
speed, is yet another facet of its flagship character. And
and important advancements.
the one which other makers find most difficult to duplicate.
Yet its leadership role is not merely a product of its
As the 2008 S-Class rolls out of the factory in
unequaled technological prowess. Since its inception,
Stuttgart, it will undoubtedly capture the hearts of
the car’s striking presence has been an S-Class
the pundits. World governments, sports heroes and
trademark. The current model is a perfect example —
business moguls will make their purchases. But few will
subtle in design and undeniably commanding in scale.
pay closer attention than the people who build other cars.
THE S-CLASS. The sedan that set the standard for advanced automobile engineering and continues to raise it.
Unlike any other.
MBUSA.com
*Stated rates of acceleration are based on manufacturer’s track results and may vary depending on model, environmental and road surface conditions, driving style, elevation and vehicle load. **Please always drive carefully, consistent with conditions and always
obey local speed limits. S 550 shown in Black paint.
For more information on Mercedes-Benz products, call 1-800-FOR-MERCEDES, or visit MBUSA.com.
22
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To see short video stories of these dealerships
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© 2008 The Reynolds and Reynolds Company. All Rights Reserved.
Opportunity doesn’t always knock.
Sometimes it blows the doors off.
“ The car business was good to me, but this is truly profitable
to me. When I look at that, I have to consider the experience
not only monetarily, because it’s more than dollars and cents...
it is also for my family as well.”
Maurice and Cynthia Slaughter - Dealership Owners
Outer Banks Harley-Davidson - North Carolina
Bayside Harley-Davidson - Virginia
Harley-Davidson Dealership Opportunities
®
Few experiences rival the rush of roaring down the open road. It, in fact, is a
staple for those who crave adventure and feed off the journey it provides. And
now, with the opportunity to own a Harley-Davidson dealership, there isn’t a
more nourishing investment you can make to satisfy your entrepreneurial spirit.
Our dealerships are independently owned and operated. Applicants must
meet our minimum financial requirements, which include having a $2 million
net worth, $1 million in liquid assets, and the ability to adequately capitalize
the dealership with a debt-to-equity ratio of 2:1.
To receive an informational package about this challenging and rewarding
opportunity visit our website at harley-davidson.com for complete details.
Written inquiries can be mailed to:
Harley-Davidson Motor Company
Attn: Dealer Development
P.O. Box 653, Milwaukee, WI 53201
“Harley-Davidson had been in business for a long time–close
to 100 years–by the time I got into the business. I felt that
there was a tremendous demand for the product…the risk
factor was pretty minimal.”
Asa Murray - Dealership Owner
Harley-Davidson Ocean County
Lakewood, New Jersey
NATURAL-BORN DEALER?
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POWER YOUR AMBITION
CALL 1-800-AUTOSTAR TODAY
OR VISIT AUTOSTAR.COM
AutoStar is a subsidiary of iStar Financial Inc. (NYSE:SFI)
2008 NAMAD CONFERENCE
NAMAD Preferred Vendors
AFLAC
American Financial & Automotive Services, Inc.
Automatic Data Processing (ADP)
AutoDealer Traffic
AutoStar
Automobile Protection Corporation
26
2008 NAMAD CONFERENCE
NAMAD Preferred Vendors
Classic Automotive Marketing
Chase Auto Finance
Higher Gear
JMSolutions
Mobile Productivity, Inc., (MPi)
27
2008 NAMAD CONFERENCE
NAMAD Preferred Vendors
Morrison, Brown, Argiz & Farra, LLP
OneCommand
The Reynolds and Reynolds Company
Sprint
Wachovia
28
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AFRICAN AMERICANS
BMW 2008
X6 Sports Activity Coupe
bmwusa.com
1-800-334-4BMW
The Ultimate
Driving Machine®
Tackles adverse conditions
just as well as you do.
The all-new BMW X6 harmoniously combines versatility with swift
caters to your lofty side. These stellar refinements are augmented
reflexes to become BMW’s first-ever Sports Activity Coupe. Its
by Dynamic Performance Control. A BMW innovation, it transfers
contoured, elegant physique works in tandem with either of two
power as needed from one rear wheel to the other. So even the
engines: a 400-hp V-8 twin-turbo or 300-hp inline-six twin-turbo,
most unrelenting conditions must surreptitiously bow down.
to take you from 0 to fulfillment in no time flat. While sculpted
The all-new BMW X6 doesn’t just defy convention, it redenes the
leather seats, cushioned kneepads and a 10-speaker sound system
coupe. It’s a coupe above.
™
©2008 BMW of North America, LLC. The BMW name, model names and logo are registered trademarks.
When Partners Work Together,
Both Succeed.
Enterprise Is Proud To Join With NAMAD.
We’re In Your Neighborhood.
With nearly 7,000 locations throughout North America, you’re bound to find an Enterprise
nearby. We offer the largest network of offices in large metropolitan regions, and service to
most of the suburban and smaller towns across the U.S.
Need A Car? We’ll Have It.
Enterprise’s fleet is approaching 700,000 vehicles in North America, so we can provide your
dealership with virtually unlimited availability on a large selection of vehicles.
Our Focus Is On The Customer.
We continuously survey our rental customers and are proud to report that we have the highest
percentage of completely satisfied customers in the industry.
At Your Service For 50 Years.
Experience matters. We understand that keeping your customers happy is the key to keeping
your customers. That’s why we work hard to treat each of them just like you would.
ARMS® Dealership Helps Manage Your Rentals.
We created the Enterprise Automated Rental Management System (ARMS®) Dealership
Application to provide rentals to your customers easier, faster, and more efficiently than ever.
We Always Have A Rental Car Available.
When you carry loaner cars, you end up scheduling service around the availability of these
cars. Don’t let your loaners stand in the way of growing your service business.
Call your local Enterprise Area Manager to find out how we can help you
grow your business.
Enterprise, the ‘e’ logo and ‘We’ll Pick You Up,’ are registered trademarks of Enterprise Rent-A-Car Company. All other trademarks are the property of their respective owners.
Pick-up subject to geographic and other restrictions. ©2007 Enterprise Rent-A-Car Company. 075574 3/07 MF
“C ultu r a l d i ve r s i t y.”
“M in o r i t y s u ppo r t .”
“C ommu ni t y o u t r e ach.”
It’s all jus t t a l k u nl e ss yo u
do something
abo u t i t .
IN 1983,
BACK BEFORE
WE CREATED THE
“DIVERSITY”
WAS A CORPORATE BUZZWORD,
C HRYSLER N ETWORK D IVERSITY
AND
D EALER
DEVELOPMENT PROGRAM. Its mission is to develop a culturally diverse
dealer network that represents Chrysler’s customer base and the
communities that its dealers serve. Over the years, it has helped fuel
tremendous growth in the number of minority owned or operated
dealerships, including an 8% increase in 2007. Today, those dealerships
bring in $7 billion in annual
sales and employ more than
5,000 people, many of whom
are from local high schools and
colleges. We’re not interested
in diversity because it makes for
good PR. We’re interested because it’s the right thing to do. If it’s your
dream to own a Chrysler dealership and you’re a minority general
manager or a minority dealer, please visit us at minoritydealers.com
for more information.
Carlos Hidalgo
Yvonne Hovell
Jay Rivchin
Azad Khubani
John Roy
Folsom Lake Dodge
Folsom Lake, CA
Dodge, Chrysler, Jeep of Tulsa
Tulsa, OK
South Dade Dodge
Miami, FL
Wayne Dodge
Wayne, NJ
Southland Chrysler Jeep
Southhaven, MS
If you can
dream it, we can build it.
minoritydealers.com
Chrysler, Dodge and Jeep are registered trademarks of Chrysler LLC.
33
35
True Power Is Wielded Quietly.
When I look in the eyes of the people,
I feel their arms wrapped around me.
Every day is a gift and I never forget that.
My dream is to help others achieve their dreams.
Common
Artist/Activist
STARTING AT $48,430*
* As shown, 2008 Lincoln Navigator Monochrome Limited Edition
with optional 20" 7-spoke chrome-aluminum wheels, MSRP $50,920.
Destination, tax, title and license fees extra.
The 2008 Lincoln Navigator with THX® II Certified Audio System
and PowerFold ™ 3rd-row seat standard. True power, indeed .
lincolnlounge.com
Your business has unique needs.
We have a unique way of approaching them.
Your business is a reflection of you. It includes a good deal of your heart and soul.
It takes your imagination, determination and sweat to make it successful. It also
takes a bank that's willing to work as hard as you do. And that's what makes
Comerica Bank unique. We evaluate your specific needs, and then provide you with
the financial products and services to help make your business a success. Call
Comerica Bank today.
Brenda L. Schneider
Business and Development Services
313-222-5830
Member FDIC. Equal Opportunity Lender.
comerica.com
37
38
www.AFASinc.com | 800.967.3633
Personal
At American Financial, we take personal
accountability in your store. We are not a
vendor, but a true partner in your organization.
Accountability
MasterTech Service Contracts • Reinsurance
Automotive Training Academy • GAP
MasterMenu Sales Suite • Theft Registration
Credit Insurance • Tire & Wheel Protection
39
Think About It
Can you look
baCk while
always looking
foRwaRd?
It’s been said before… the past reminds us
of who we are. And even though we’re the
world’s sixth largest automaker, we were once
a small Korean company making its debut in
North America back in 1986.
We are no strangers to overcoming
perceptions. To being the minority. It’s
embedded in our DNA.
Maybe that’s why we are so proud of being
named the automotive company with the
highest percent of minority-owned dealerships
in the country for the last two years.
In the end, it’s all about changing while
keeping our identity.
ThinkAboutIt.com
Pre-production model shown.
All vehicle specifications are subject to change.
Hyundai is a registered trademark of Hyundai Motor America.
All rights reserved. ©2008 Hyundai Motor America.
feel
the
power
of
many solutions. We know that managing a large number of vendors is overwhelming and burns
hours every week. By joining forces, CallCommand and RPM have become OneCommand, a single organization focused
on helping auto dealerships achieve great success. Now, through one provider, you can take advantage of a complete
suite of customer communication services and tools that enable personalized communications across multiple channels
including voice, direct media, personalized web sites, email, and mobile marketing channels. OneCommand allows you
to deliver tailored messages to the right recipient, at the right time, while accommodating the customer’s communication
preference to elicit the best response. This all adds up to significant reductions in marketing expenses and even
greater improvements in the customer experience. All from one performance-driven partner.
Relationship Performance Marketing
>
one source.
TM
41
It’s no fairy tale, Mr. Turner made his dream
of owning a dealership a reality.
General Motors Minority Dealer Development (GM MDD) is proud to be able to help enterprising people like
Robert Turner, Dealer Owner of JK Chevrolet, Nederland, TX, whose hard work and constant effort demonstrate that
nothing is more powerful than the will to succeed.
With effort and diligence, Mr. Robert Turner has prevailed even over hurricanes, letting nothing sweep his dreams away.
It is an honor for GM MDD to have people of Mr. Turner’s caliber in the GM family.
Continued success, Mr. Robert Turner!
GM Minority Dealer Development is a proud sponsor of the 2008 National Association of Minority Automobile Dealers (NAMAD).
CHEVROLET
BUICK
PONTIAC
GMC
SATURN
HUMMER
SAAB
CADILLAC
Chevrolet, Buick, Pontiac, GMC, Hummer, and Cadillac are trademarks of General Motors Corporation. Saturn is a trademark of Saturn Corporation.
SAAB is a trademark of SAAB Automobile. ©2008 GM Corp. All Rights Reserved.
2008 NAMAD CONFERENCE
NAMAD Board of Directors
Executive Board Members
Board Members
Desmond Roberts
Chairman
Robert Branzuela
Jay Park
Immediate Past Chairman
Bob Remy
Treasurer
Larry Brown
B. Edward Fitzpatrick
A.V. Fleming
Osvaldo Garcia
Peggy Cockerham
Secretary
Silvestre (Sil) Gonzales
Perry Watson
TLMDA President
Dzung Nguyen
Ernie Guzman
Reginald Hubbard
DCMDA President
James (Jay) Rivchin
Thomas Moorehead
BMW-MDA President
Marjorie Staten
Henry Ware
GMMDA President
Jose Pozos
ALLIANCE President
Jay Rosario
David Stephens
Fernando Varela
C. Sam Wright
Eddie Corley, Jr.
FMMDA President
Peggy Cockerham
Parliamentarian
Damon Lester
President
The Mission of NAMAD
NAMAD is committed to increasing viable opportunities and ensuring the presence of a meaningful, representative number of
ethnic minority entrepreneurs and employees in all aspects- retail and wholesales sales, manufacturing, management, suppliers and
service ranks, among others – of the automotive industry. NAMAD has always been committed to working closely with domestic
and international nameplate automobile manufacturers to achieve mutually beneficial and sound business relationships designed to
create win/win-trading partnerships.
By utilizing public education efforts, NAMAD educates manufacturers and consumers about the importance and value of the
spending impact of ethnic minorities. NAMAD partners with automobile manufacturers to advance the nation’s efforts to promote
equal opportunity and access for all Americans. These partnerships have uncovered new markets, new ideas, new talent and new
capital- all to the benefit of automobile manufacturers, entrepreneurs, and consumers.
43
2008 NAMAD CONFERENCE
NAMAD Salutes its Sponsors
The Sponsors of the various events at the NAMAD Annual Membership Meeting are THE key ingredient to its success.
NAMAD sincerely and enthusiastically thank all of them for their support of the principles and goals of NAMAD.
2008 Annual Sponsor
Nissan North America, Inc.
Gold Sponsors
Audi of America, Inc.
Audi Financial Services
Volkswagen of America, Inc.
Volkswagen Credit, Inc.
Toyota Motor Sales, U.S.A., Inc.
Silver Sponsors
American Honda Motor Company
Classic Automotive Marketing
Chrysler Corporation
Ford Motor Company
Hyundai Motor America
Porsche Cars North America, Inc.
Shell Oil
Bronze Sponsors
ADP
American Financial Automotive Services, Inc.
BMW of North America, LLC
Enterprise Rent-a-Car
General Motors Corporation
JP Morgan Chase Bank
Mercedes-Benz USA, LLC
The Reynolds and Reynolds Company
Subaru of America, Inc.
Wachovia Bank
Affiliate Sponsors
Automobile Protection Corporation
AutoStar
Comerica Bank
Harley Davidson
Higher Gear
JMSolutions
Mobile Productivity, Inc. (MPI)
Mitsubishi Motors North America
Morrison, Brown, Argiz & Farra, LLP
OneCommand
Rocky’s Custom Clothes
Sprint
Zurich Financial Services
44
Comprehensive M&A Solutions for Automotive Dealers
• D E A L E R S H I P B R O K E R I N G
• B U Y / S E L L R E P R E S E N T A T I O N
• C A P I T A L P R O C U R E M E N T
• BUSINESS
PLANS
Experience and Integrity Drive our Results
305 913 7198
www.dtsauto.com
Understanding the business of dealers
unlike any other
Miami I Ft. Lauderdale I Boca Raton I Orlando I Baltimore I Boulder
(800) 293-3843
www.mbafcpa.com
46
UNIQUE MARKETING SOLUTIONS FOR A UNIQUE TIME
Classic Marketing is proud to partner with NAMAD to provide timely marketing strategies
and solutions, merging traditional media with cutting edge new media.
TRADITIONAL MEDIA Television
NEW MEDIA
Radio
Direct Mail
Print
877-333-7654 • www.classicmkg.com
Web Strategies
E-mail Marketing
Search Engine Optimization
Search Engine Management
Blog Strategies
Social Networking
Webcasting
50
National Association of Minority Automobile Dealers
8201 Corporate Drive, Suite #190
Lanham, MD 20785
Tel. (301) 306-1614 • Fax (301) 306-1493
www.namad.org