Practical Wisdom for Sustainable Management Project of a Christian
Transcription
Practical Wisdom for Sustainable Management Project of a Christian
Practical Wisdom for Sustainable Management Project of a Christian-Islamic Dialogue Annual Report 2014 Edited by Prof. Dr. André Habisch and Claudius Bachmann Funded by the German Academic Exchange Service 2 Practical Wisdom for Sustainable Management Project of a Christian-Islamic Dialogue Over the last three decades, a spate of far-reaching scandals in the business world climaxing in the financial crises 07/08 have triggered a self-critical discussion within the management community about their basic way of arguing, the normative orientation, and the guiding principles, which influence and determine – implicit or explicit, open or hidden – today’s business decisions. Accordingly, a fair number of management scholars are diagnosing a striking lack of normative orientation and professional ethos within the global business world. While shifting the guiding questions from the rather moral concerns about ‘better’ versus ‘worse’ into the mere technical calculus of ‘more’ over ‘less’, today’s management theories often seem to have no higher order ideals but a simple pay-off matrix that is assessed in quantitative and financial terms. In order to fill the this normative gap within economic theory and practice, several concepts like Business Ethics, Corporate Social Responsibility, Good Corporate Governance, Corporate Citizenship and, more recently, Personal Social Responsibility etc. have emerged on the surface of business practice and recently conquered their territory in academia. However, in many cases these attempts still remain rather intellectual endeavors and artificial constructs that are focusing, in the main, on extrinsic motivation and external surveillance while leaving aside cultural roots, spiritual beliefs, and intrinsic motivation. Due to this mere rationalist normative perspective these concepts are more easily accessible to the economic way of thinking; on the other side, however, it seems to be doubtable that mere rationalist normative perspectives with no deep roots in the cultural traditions of most parts of the world will develop any profound impact neither on the guiding principles of economic theory nor on the behavior of decision makers of business practice. Therefore, we refer to the fund of beliefs, examples, and commitments that are transmitted from generation to generation through a religious tradition. Thus, the multiple spiritual traditions of mankind are perceived as its ‘cultural capital’, which may contribute to the humanization of business practices worldwide. A Project of a Christian-Islamic Dialogue Beginning in March 2013, the Faculty for Business and Economics at the Catholic University EichstättIngolstadt launches an Islamic-Christian culture dialogue about a spiritual and ethical renewal of management development, funded by the German Academic Exchange Service DAAD. Within the global academic network of the Academy of Business in Society (ABIS), the Al-Akhawayn Business School at Ifrane / Morocco could be won as the first anchor partner in the Arab World. Furthermore, the Global Ethic Institute at Tübingen University and the Bund Katholischer Unternehmer (association of catholic entrepreneurs) served as our founding partners. Moreover, today we are proud to count among our academic partners the Business and Information Technology School (BiTS) Iserlohn, and the Cologne Business School (CBS). The Arabic world is so far additionally represented by the American University Beirut, the Al-Azhar University Cairo, the Mediterranean School of Business Tunis, and most recently by the Yarmouk University, Jordan. http://www.ku.de/wwf/segp/projekte 3 What do we want to achieve? The main goal of our project is to enrich management development in the Arab World as well as in Gemany by complementing the prevailing theoretical and methodical knowledge creation with student’s character formation based on practical wisdom. For that purpose, we not only cross cultural borders between the Western and Arab world, but also between academic theory and business practice. As a way of achieving this aim we have come up with several initiatives in 2014: we have expanded our international project network consisting of professors, young academics, and students on the one side and of supporters from companies and the public sector on the other. Based on this network we were able to organize a variety of activities, for example the joint seminar “Diversity Management: A German and Arab perspective”, the spring school in Morocco designed to bring together the research results and to offer a platform for exchanging the experiences we have each made within the context of the project, and last but not least the intercultural excursions to Germany and the Arab world. What is the role being played by Practical Wisdom, inspired by religious and spiritual traditions, within the framework of the training of a new generation of managers in economics? - This is a question of highest importance, not only for the Business Schools themselves, but also for the society as a whole. The encouragement and overwhelming positive feedback we have received over the last two years encourages us to continue proceeding on that promising path in one way or another. Yours sincerely Prof. Dr. André Habisch Claudius Bachmann (Project Manager) http://www.ku.de/wwf/segp/projekte 4 Project Report: Spring School 2014 Written and edited by: Mouna Izelmaden & Claudius Bachmann Date: 23rd to 28th March, 2014 Overview The Practical Wisdom project has organized its first "Spring School" at Al Akhawayn University campuses in Ifrane and Casablanca in Morocco, from 23rd to 28th of March 2014. The objective of the Spring School was to create a dialogue on the topic of spirituality and wisdom in business practices between academics, students and business practitioners. The program of the Spring School was divided into two parts; an academic content with lectures and workshops involving high caliber professors and Master as well as PhD students, and a public part with the participation of top managers of companies operating in Morocco. The spring school was a great opportunity for the participants to increase their knowledge about their mutual cultural backgrounds and get more insights about the Arab and the Western cultures by discussing topics linked to business management related to spiritual values, from both the theoretical and practical sides. The major outcome of the Spring School is to increase the research and academic cooperation between the Arab and Western countries through a joined research, in order to emphasize the intercultural dialogue about Practical Wisdom and value-based management. Participants The Practical Wisdom project was pleased to welcome a very diverse and dynamic group composed of professors and students from partner universities representing different western and Arab countries. The participating countries are Egypt, Tunesia, Germany, and of course the hosting country Morocco. (See below the participants list – alphabetical order.) http://www.ku.de/wwf/segp/projekte 5 International Participants: Name Al Agry, Dina Bachmann, Claudius (Projektmanager) Prof. Dr. Ben Letaifa, Soumaya Egel, Eleftheria Prof. Dr. Habisch, André Hegazy, Ahmad Hofer, Susanne Imholt, Judith Izelmaden, Mouna Maniezki, Alice Ravens, Friederike Prof. Dr. Reiser, Dirk Sasse, Laura Prof. Dr. Scherle Nicolai Prof. Dr. Stangel-Meseke, Martina Organization Al Azhar University – Egypt Katholische Universität Eichstätt-Ingolstadt Mediterranean School of Business – Tunis International University of Monaco Katholische Universität Eichstätt-Ingolstadt Al Azhar University – Egypt Katholische Universität Eichstätt-Ingolstadt Cologne Business School (CBS) / Germany Katholische Universität Eichstätt-Ingolstadt Business and Information Technology School (BiTS) / Germany Business and Information Technology School (BiTS) / Germany Cologne Business School (CBS) / Germany Katholische Universität Eichstätt-Ingolstadt Business and Information Technology School (BiTS) / Germany Business and Information Technology School (BiTS) / Germany Moroccan Participants: Name Prof. Dr. Bachleda, Catherine Prof. Dr. Benjelloun Hicham Berriane, Sophia Prof. Dr. EL Garah, Wafa (Dean) El Yaagoubi, Hind Prof. Hassi, Abdelrahmane Loutfi, Youssef Moustaouda, Sara Organization Al Akhawayn University Ifrane (AUI) / Morocco Al Akhawayn University Ifrane (AUI) / Morocco Al Akhawayn University Ifrane (AUI) / Morocco Al Akhawayn University Ifrane (AUI) / Morocco Al Akhawayn University Ifrane (AUI) / Morocco Al Akhawayn University Ifrane (AUI) / Morocco Al Akhawayn University Ifrane (AUI) / Morocco Al Akhawayn University Ifrane (AUI) / Morocco Spring School Program The Academic program of the Spring School took place at Al Akhawayn University in Ifrane and started by an introductory session about the project in order to inform the participants about the background, the objectives and activities of the "Practical Wisdom for Sustainable Management" Project. The program was resumed by the http://www.ku.de/wwf/segp/projekte 6 organization of an inspiring and very fruitful World Café activity. This has allowed all the participants to interact with each other and most importantly, to exchange insights and discuss ideas for academic cooperation on different topic areas from the "Practical Wisdom" perspective such as Leadership and Human Resource Management, Sustainable Tourism, Gender Equity, Diversity Management, and Islamic Finance. The World Café allowed the gathering of topics of joined research and of co-authored articles that will contribute to the enrichment of the Practical Wisdom for Sustainable Management literature (see Appendix 1: Detailed Program). The Spring School activities continued with a valuable contribution about case studies development and analysis, which left the floor afterwards to the Master and PhD students to present the work in progress of their theses. The participant students had the great opportunity to share their research with high caliber professors and had also the unique occasion to gather their feedbacks and recommendations for the improvement of their work or for further research (see Appendix 2: Students’ contributions and Research Topics). After these intense and highly inspiring days in Infrane, the following day brought the group to the capital and one of the imperial cities of Morocco "Rabat". A cultural exchange and dialogue program was organized around the most important monuments of the city with a free time in the old Medina. In the evening, a Dinner Talk was arranged in order to promote the creation of a Center for Practical Wisdom and Management at Al-Akhawayn University. When His Excellency Ahmed Taoufiq, Moroccan Minister of Religious Endowments and Islamic Affairs, opened the conference on “Practical Wisdom for Management from the Islamic Tradition” at Al Akhawayn University in Ifrane from November 17-18, http://www.ku.de/wwf/segp/projekte 7 2011, he announced plans to install a Center for Practical Wisdom for Management from the Spiritual Traditions there. Following this promising idea, the Practical Wisdom project seeks to initiate such a foundation in order to achieve: a) A substantial enrichment of the educational schemes of business students bringing Wisdom traditions from Islam and other religions into the formation of a new generations of business executives in Morocco; b) An institutional link with Moroccan companies of all seize in order to gain witness of Practical Wisdom in action enriching the ethical orientation of students; c) The creation of networks of international exchange in Practical Wisdom teaching and research, which integrates scholars and universities from other Arab as well as European countries; d) The gaining of empirical evidence about wise practices of Enterprises of all seize in their day-today business practice. This includes Human Resource policies, Corporate governance, Islamic Finance, Corporate Community Involvement (Business and Society) etc. The Al-Akhawayn University seems to be an especially suited place for the implementation of such a Center. AUI is an internationally renowned and certified University, which has been founded precisely for a better exchange with International partners in research and education. For that purpose, AUI already established different academic Centers with international outreach and character. Moreover, AUI is one of the very few places in the Arab World, in which Islamic Theology is taught in English and therefore an interdisciplinary scientific dialogue on Spiritual Wisdom thinking is promising. The public part of the program of the Spring School took place at Al Akhawayn Executive Center in Casablanca, in which a one-day workshop was held in cooperation with the Konrad-Adenauer-Stiftung which invited key note speakers representing businesses and German companies operating in Morocco. The public day was a great occasion to discuss Practical Wisdom from the Business practitioners' perspective though panel discussions about Value-Based management in practice, Corporate Social Responsibility and Practical Wisdom. Moreover, it is important to mention that the public day has attracted an important number of students coming from different Moroccan schools and public universities, allowing a diverse and rich inter-cultural debate on value-based management education and business practices between German and Arab participants. http://www.ku.de/wwf/segp/projekte 8 Conclusion The Practical Wisdom Project is proud and delighted of the great participation of all professors and students (MA and PhD) that fully contributed to the success of the Spring School 2014 that was organized in Morocco. The event created a new and dynamic academic cooperation and highly intense cultural exchange that will enrich the future activities of the project. Thanks to the active contribution of all participants, the project has strengthen its network by attracting more partners and members, and also has enriched its agenda for future publication and research ideas, about value-based management education and business practices with a cross-cultural perspective. Appendix 1: Detailed Program Spring School in Morocco Arrival Day … 8:30 pm Sunday March 23, 2014 Arrival to Ifrane from Casablanca Airport and check in at Al Akhawayn University Residences Dinner First Day: Academic Monday March 24, 2014 09:00 am Departure to Al Akhawayn University campus (via shuttle or walking) Morning Breakfast Planning Breakfast (internal): The Public Day in Casa 10:00 am Welcome Address Prof. Dr. Wafa El Garah, Dean of the School of Business Administration at Al Akhawayn University “Who is who?” Presentation of the Participants and the Involved Universities Introduction and Discussion: The Practical Wisdom Project Moderation: Prof. Dr. André Habisch and Claudius Bachmann -Background of the project and goals -Project Activities of the year 2013 -Future activities (2014/ 2015) The World Café Method Moderation: Mouna Izelmaden http://www.ku.de/wwf/segp/projekte 9 12:30 – 02:00 pm Lunch 02:30 pm The World Café “Practical Wisdom and Sustainable Business”: with the contribution of Guest Professors of the Spring School for hosting conversations/ brainstorming related to their field of expertise: Topics / Tables: CSR – HR Management – Finance – Marketing 04:30 pm Coffee Brake 05:00 pm Project Planning - Summarizing the World Café Tables Common publication ideas (books, articles, special issues) Objectives and future activities of the project Second Day: Academic 08:00 Tuesday March 25, 2014 Departure to Al Akhawayn University campus (via shuttle or walking) Morning Breakfast 9:00 – 10:15 Workshop: HOW TO DEVELOP AND ANALYZE BUSINESS CASE STUDIES Prof. Abderrahman Hassi 10:30 – 12:00 Students’ Presentations of their theses: (1st Part) - MA students Phd students Discussion with Professors (invited: Prof El Garah, Prof Jamali, Prof Hassi, Prof Benjelloun, Prof Scherle, Prof Habisch, Prof Stangel-Meseke, Prof Reiser, Prof Said, Prof Ben Letaifa, Prof Dr Soula and others) and Students 12:30 – 02:00 pm Lunch 2:30 – 05:00 pm Students’ Presentations of their theses: (2nd Part) - MA students - Phd students Discussion with Professors (invited: Prof El Garah, Prof Jamali, Prof Hassi, Prof Benjelloun, Prof Scherle, Prof Habisch, Prof Stangel-Meseke, Prof Reiser, Prof Said, Prof Ben Letaifa, Prof Dr Soula and others) and Students 06:30 – 08:00 pm Panel Talk: Practical Wisdom in Management Education Introduction: Dean Prof. Dr. Wafa El Garah Statement: THE TOPIC ‘PRACTICAL WISDOM’ AND ITS PLURALITY Prof. Dr. André Habisch Statement: PRACTICAL WISDOM AND GENDER STUDIES Prof. Dr. Martina Stangel-Meseke http://www.ku.de/wwf/segp/projekte 10 Statement: PRACTICAL WISDOM AND DIVERSITY Prof. Dr. Nicolai Scherle Statement: PRACTICAL WISDOM AND SUSTAINABLE TOURISM Prof. Dr. Dirk Reiser Third Day Wednesday March 26, 2014 06:00 Departure to Rabat 07:00 am Breakfast at Féz Approx. 11:00 am Arrival at Rabat 11:30 am – 02:00 pm Cultural Exchange and Dialogue: Hassan Mosque and Oudaya 02:30 – 04:00 pm Free Lunch in the area of the Oudaya and the old Médina 7:00 pm Dinner Talk: PERSPECTIVES FOR THE CREATION OF A CENTER FOR PRACTICAL WISDOM AND MANAGEMENT AT AL-AKHAWAYN UNIVERSITY Rabat, Welcome and Introduction: Hotel La Tour Hassan Prof. Dr. Wafa El Garah (AUI) Prof. Dr. André Habisch (KU) Dr. Helmut Reifeld (KAS) Participants: 08:00 pm Ahmed Taoufiq, Moroccan Minister of Religious Endowments and Islamic Affairs Dr. Michael Witter, Ambassador of the Federal Republic of Germany Nizar Baraka, President of the Conseil Economique, Social et Environnemental (CESE) Dr. Günther Beckstein, Former Prime Minister of the Free State of Bavaria Rainer Hermann, Editorial journalist, Frankfurter Allgemeine Zeitung Marco Wiedemann, Head of the German Chamber of Commerce and Industry (AHK), Casablanca Frank Gotthardt, Merck KGaA, Head of Public Affairs Abdelkerim Guergachi, President AGEF; Director of Human Resources, BMCI Groupe BNP Paribas Hartmut Goeritz, APM Terminals Tangier S.A., Managing Director German investors in Morocco CGEM Departure to Casablanca / Check-in: IBIS Hotel Forth Day: Public 9:00 am Thursday March 27, 2014 Welcome Address: http://www.ku.de/wwf/segp/projekte 11 Prof. Dr. Wafa El Garah, Dean of the School of Business Administration at Al Akhawayn University 9:30 am Dr. Helmut Reifeld, Representative of the Konrad Adenauer Foundation Morocco Key Note Speeches: BUSINESS VALUES IN THE CONTEXT OF SOCIAL MARKET ECONOMY Dr. Günther Beckstein, Former Prime Minister of the Free State of Bavaria THE SOCIAL ROLE OF ENTERPRISES IN GERMANY AND THE ARAB WORLD Dr. Rainer Hermann, Editorial Journalist, Frankfurter Allgemeine Zeitung 10:30 am Coffee Break 11:00 am Panel: Value-based Management in Education and Practice Statement: BUSINESS VALUES AS THE KEY TO SUCCESS Abdelkerim Guergachi, President AGEF; Director of Human Resources, BMCI Groupe BNP Paribas Discussion: Prof. Dr. Wafa El Garah (AUI), Prof. Dr. André Habisch (KU), Prof. Dr. Soumaya Ben Letaifa (MSB), Abdelkerim Guergachi, President AGEF; Director of Human Resources, BMCI Groupe BNP Paribas Moderation: Claudius Bachmann (KU) 1:00 pm – 3:00 pm Lunch 3:00 pm Panel: The Chamber of Commerce as a Mediator of Practical Wisdom in Business and Society Statement: SOCIAL MARKET ECONOMY AND CORPORATE SOCIAL ENGAGEMENT Frank Gotthardt, Merck KGaA, Head of Public Affairs Statement: CHALLENGES AND CHANCES OF MOROCCAN-GERMAN COOPERATION IN BUSINESS Marco Wiedemann, Head of the AHK Casablanca Moderation: Prof. Dr. André Habisch (KU) 4:30 pm Coffee Break 5:00 pm Workshop on Practical Wisdom with Industry Professionals Moderation: Prof. Dr. Wafa El Garah (AUI) 7:00 pm End of the Official Program Fifth Day: Departure Friday March 28, 2014 Breakfast Morning Departure to the airport - Casablanca http://www.ku.de/wwf/segp/projekte 12 Appendix 2: Students’ Contributions & Research Topics MA Thesis: Miss Sophia Berriane – AUI/ Morocco Title: Consumers Perceptions of Compliance to Islamic Marketing Practices Among Businesses: A Conceptual Model Research Objective: The objective of this study is to see how consumers define the compliance to Islamic Marketing Practices in a business. This study aims to develop a model that would reflect the consumer perceptions that would be tested quantitatively in future studies. MA Thesis: Mr Youssef Loutfi – AUI/ Morocco Title: Determinants of Critical Success Factors of Quality Management in Moroccan Higher Education Institutions Using DELPHI method Research objective: The objective of this study is to propose a conceptual framework that will determine the different critical success factors of quality management in higher education institutions in Morocco. Summary: The aim of this exploratory research is to propose a conceptual framework of the determinants of critical success factors of quality management in higher education institutions in Morocco by using Delphi method. Data would be collected using written interviews that would be distributed to experts. The outcomes of this study would serve to propose a conceptual framework that will determine the different critical success factors of quality management in higher education institutions as it might serve as a starting point for further quantitative researches of total quality management in higher education institutions. MA Thesis: Miss Hind El Yaagoubi – AUI/ Morocco Title: Factors Influencing Muslims to Adopt the Institution of Zakat in Morocco Research objective: The purpose of the establishment of the Zakat institution is to coordinate, collect, and distribute Zakat to the needy people. However, this option requires a preliminary study of the acceptance of Moroccans to contribute to such institution. The objective of this research paper is to investigate the different factors that can motivate Muslims to adopt the institution of Zakat in Morocco. MA Thesis: Miss Judith Imholt – CBS/ Germany Title: Practical Wisdom in Management: The German Investment Potential in the Moroccan Energy Sector. http://www.ku.de/wwf/segp/projekte 13 Research Objective: The objective of the paper is to determine whether the German investment potential in Morocco includes factors of practical wisdom. Namely, the virtues of nobleness and reason will be regarded. Summary: The Moroccan Energy Sector faces increasing challenges. Most of the country’s energy needs are imported (96%). Geographically, solar energy delivers strong potential to increase domestic energy supply through renewable energies. Attracting Foreign Investment is necessary for the implementation of the Plan Solaire du Maroc and the Morocco 2020 Vision. For this investment to take place, a liberalized market and investment incentives are the prerequisites. These are analyzed in the paper. The main challenge for German investment is the cultural difference between Germany and Morocco. The analysis is based on the GLOBE Study. The results of this analysis also indicated that the achievement of the Plan Solaire proves difficult within the Moroccan culture. Potential for German investment lies in the expertise German companies have in engineering and the brand: ‘Made in Germany’. Through a broad definition of practical wisdom, nobleness and reason the presence of these virtues in the potentials and challenges was observed. BA Thesis: Miss Alice Maniezki – BITS / Germany Title: Women in Leadership: Prospects, Chances and Barriers. A cross-cultural analysis. MA Thesis: Miss Friederike Ravens – BITS/ Germany Title: The Trend towards Sustainable Entrepreneurship – An Analysis of key actors within a company featuring ideal character traits and behavior in terms of sustainability exemplified by Best Practice Companies being awarded. Summary: • • • Business Driven Concept of Sustainability which focuses on increasing both Social as well as Business Value Identification: Business Model of the future? Strategic Management Approach This Master Thesis aims at identifying which character traits as well as behavioral preferences the ideal Manager should feature. According to research, a manager is required to act as if he was dealing with his own company, therefore as an entrepreneur. In terms of sustainable entrepreneurship, this paper also focuses on necessary ethic variables. The result is meant to be a combination of both entrepreneurial as well as ethical character traits that make a manager ideal. If key functions are occupied by managers who represent these characteristics, this contributes to the long-term success of a company and therefore to overall sustainability. Initially, the status quo of top performing companies in terms of sustainability is analyzed. There are several awards honoring the efforts of the mentioned companies. Thus, key factors are identified by using qualitative interviews in order to determine a recommendation concept. Based on these findings, an overall concept of sustainable actors within the company is developed, in detail sustainably acting managers. Psychological as well as economic evidence is taken into consideration. http://www.ku.de/wwf/segp/projekte 14 PhD Thesis/ Book chapter: Mr Claudius Bachmann – WFI/ Germany Title: Can Practical Wisdom be Taught in Business Schools? An Inquiry-Based Learning Approach for Management Education. Summary: Criticizing management education is not a new idea and has, to some extent, already been put into practice. Over the last decades, a wide branch of papers, articles, and books have pointed out the failures of business schools to educate well-prepared managers and have contributed to a self-aware discussion about what is being taught to students of economy and what relationship is being established between the assignment to impart knowledge and the need to make sure the students’ personality development keeps in step with it. This state of affairs has directed resurgent attention to the ancient topos of practical wisdom and its implications within economic discourse. Inspired by recent research in psychology and philosophy, a remarkable number of books and articles have been published in the last months and years which aim at adopting the concept of practical wisdom into the field of management and management education. Nevertheless, these attempts have remained on a rather explorative-descriptive level using a broad and more general conception of practical wisdom. Therefore, little guidance is given on how universities might implement this concept into their curricula or educational offerings. The idea of the presented chapter is based on the experiences and results of the author’s own international research project which ventured the step onto the operational level of the manager training program. Beginning in March 2013, different innovative ideas of teaching and learning were developed together with three German and four Arab partner universities and put into practice in order to combine both, the concept of practical wisdom and the methods of inquiry-based learning. First, the chapter will present an education-orientated conceptualization of practical wisdom suggesting how this could answer to the criticism directed at business schools revealed above. Second, based on the experiences of the author’s own international research project it will exemplarily highlight the means by which inquiry-based learning and practical wisdom could be introduced into management education. Third, an evaluation employing data from qualitative interviews with student and professor participants along with written statements by the participants will reflect the strengths, advantages, and possibilities for improvement of the educational concept presented here. In this way, the chapter seeks both to contribute to the current debate a theoretical approach of how to integrate inquiry-based learning into the management education as well as to provide a successful example based on a number of promising experiences made within the context of an intercultural research project. PhD Thesis: Miss Laura Sasse – WFI/ Germany Title: Practical wisdom in management: How can businesses measure practical wisdom and hence enhance it in organizations? Summary: The aim of this cumulative thesis is to merge theory and practice by finding KPIs that will allow companies to quantify and measure practical wisdom in their organizations. The cumulative thesis will take on the following format: firstly, a literature review will paint an overview of the existing academic literature on practical wisdom. This review will reveal that the bulk of practical wisdom scholars as of yet have focused on qualitative studies, and hence pinpoint the need for quantitative research. In order to address this, a positivist research approach will be taken to develop a http://www.ku.de/wwf/segp/projekte 15 framework to measure practical wisdom based on KPIs. In the final step, this model will be applied and tested in a chosen business. Thus, a link between business theory and business practice will be created. PhD Thesis: Mrs Eleftheria Egel – Université de Nice Sophia-Antipolis/ France Title: Organizational Spiritual Leadership: A Model for Islamic Leadership. Summary: The purpose of this PhD dissertation is to explore how the Spiritual Leadership Model (SLM) developed by Fry (2003, 2005, 2008) is a model for Islamic leadership development. The goal is attained through the theoretical transposition of each and every quality of SLM into a model of Islamic leadership, the Islamic Leadership Model (ILM). Spiritual Leadership is an emerging paradigm developed within the framework of workplace spirituality that has the potential to guide transformation and development of organizations. The Islamic Leadership Model (ILM) is based on the absolute dogma of monotheism (Tawhid) as prescribed in the Qur’an and the holy Islamic books. It is sourced in religious principles as Islam constitutes an integral code of life expected to be adopted in its entirety. Within this framework, the Muslim leaders should be guided by their faith and implement the moral principles of Islam in their business transactions. http://www.ku.de/wwf/segp/projekte 16 Project Report: Excursion in Morocco September 2014 Written by: Edited by: Date: Friederike Ravens, Xiaolu Zhang, Iulia-Adela Mircea, Luisa Schlange, Sonja Hüffel Claudius Bachmann and Friederike Ravens 22nd to 27th September, 2014 MONDAY 22/09/2014 Marrakech Friederike Ravens First insights: Moroccan culture and traditions at Jemaa EL Fna Practical Wisdom for Sustainable Management – according to this focus a project group of eleven people visits Morocco for one week. Succeeding the spring school in March, the current excursion aims at deepening the understanding of Moroccan culture. Therefore a delegation of three professors and eight MA and PhD students coming from Ingolstadt School of Management, Business and Information Technology School Iserlohn and Cologne Business School participates in this very project. German Participants: Name Organization Bachmann, Claudius (Projektmanager) Katholische Universität Eichstätt-Ingolstadt Groos, Kathrin Business and Information Technology School Prof. Dr. Habisch, André Katholische Universität Eichstätt-Ingolstadt Hüffel, Sonja Cologne Business School Mircea, Iulia-Adela Katholische Universität Eichstätt-Ingolstadt Ravens, Friederike Business and Information Technology School Sasse, Laura Katholische Universität Eichstätt-Ingolstadt Prof. Dr. Scherle, Nicolai Business and Information Technology School Schlange, Luisa Business and Information Technology School Prof. Dr. Stangel-Meseke, Martina Business and Information Technology School Zhang, Xiaolu Cologne Business School Moroccan Participants: Name Organization Azelmad, Rachida Al Akhawayn University Ifrane (AUI) / Morocco http://www.ku.de/wwf/segp/projekte 17 Prof. Dr. Benjelloun Hicham Al Akhawayn University Ifrane (AUI) / Morocco El Boukari, Inssaf Al Akhawayn University Ifrane (AUI) / Morocco Prof. Dr. EL Garah, Wafa (Dean) Al Akhawayn University Ifrane (AUI) / Morocco Prof. Hassi, Abdelrahmane Al Akhawayn University Ifrane (AUI) / Morocco Kabbaj, Meriem Al Akhawayn University Ifrane (AUI) / Morocco Mouzouni, Houyam Al Akhawayn University Ifrane (AUI) / Morocco Having departed from Germany, the various travel groups arrive in Marrakech in the course of the afternoon. After check-in and some recovery, the first item on the agenda is already planned. At 30 degrees Marrakech still experiences very warm weather conditions in September. By feet, the project group gets a first glimpse at the culture of Marrakech. Professor Scherle as well as the tour guide who is accompanying the group for the entire week provide information about the history, various buildings and life in Marrakech nowadays. Marrakech is the third largest city in the country after Casablanca and Rabat and is located to the north of the foothills of the Atlas Mountains. As the most important city of Morocco's four former imperial cities, Marrakech was built by Moroccan Berber empires. Particularly noticeable are several buildings constructed in red sandstone. Consequently the city is also known as the "Red City". In addition the separation between the old city called Medina and the new parts (Ville nouvelle) is visible. Entering the medina of Marrakech which belongs to the UNESCO world heritage, the traditional character of the district can be sensed. After a short walk, the group arrives the popular square Jemaa el-Fnaa. It is one of the best-known squares in Africa and the centre of city activity and trade. The first impression is overwhelming: the atmosphere is vibrant, thousands of people, tourists as well as inhabitants, occupy the square. Men are dancing and singing, a great variety of traditional food is being offered, monkey trainers are present in order to entertain the crowd. The square also attracts snake charmers, musicians playing traditional instruments like pipes, tambourines and African drums, acrobats, magicians, traders, even dentists. The Berber influence is obvious; the first connotation is a scene of Tales of the Thousand and One Nights. Still, modern traits are visible, regarding the touristic approach in terms of offered souvenirs. Jemaa el-Fnaa therefore serves as a bridge between the past and the present, the place where Moroccan tradition encounters modernity. After strolling through the largest traditional market, also called souk, where items like carpets, leather bags, and lanterns are being sold, the group takes dinner in Jemaa el-Fnaa. Enjoying the atmosphere on the square, a great variety of food is being served. The dishes include loads of fish, meat, vegetables, couscous and bread. Simultaneously, the poverty is likewise apparent: beggars collect the remaining food. Having gained a first impression of Marrakech, the first day ends quickly. http://www.ku.de/wwf/segp/projekte 18 TUESDAY 23/09/2014 Marrakech Xiaolu Zhang Morocco between Tradition and Modernization – intercultural perspectives on urban transformation processes, gentrification, and touristification The day started by professor Scherle’s presentation of Marrakech, which included the phenomenon of gentrification, and the conflict between locals and tourists in the city. The visit mainly took place in the Medina of the city. We have seen the old center where people do the traditional handicraft work such as leather, iron, carpet and so on. We also saw the structure of an old neighborhood in Morocco, including key elements of fountain, mosque, bakery, hammam, and market. Nabil explained us some customs which link to Islamic culture and philosophy in detail. Examples of his explanations are the function of having two wood doors at the entrance, the custom of hammam, the education problems in Morocco and so on. In the afternoon, we have visited “La Maison Arabe” which is a luxurious hotel just outside the Medina. The building used to be a riad of a local family, but it was sold to an Italian investor who has transformed it into a hotel. The hotel is beautifully reconstructed on the basis of its old structure, and it succeeded in maintaining the original style of the riad. Visiting the hotel remained the morning discussion about gentrification. Today, it is a more and more debated issue in Marrakech. Since 1960s, the house in Medina started to attract foreign investment due to its affordable price and the exotic image of Morocco. In 2003, there are more than 900 foreign real estates in the Medina of Marrakech. Because of its high cost of maintenance, water and electricity price, the owners of the houses prefer to transform the houses into hotels or guesthouses, so that they can earn money from tourism. “La Maison Arabe” is just an example of this phenomenon. Finally, the day was concluded by a visit in bus of the outskirts of the city. We saw that there are many golf playgrounds in luxurious hotels. Obviously, the conflict of water resource is another issue of tourism in a country close to desert as Morocco. We also saw many new buildings and neighborhoods on the outskirts of the city. People who live there are normally who lived in Medina before, and now with the rise of the living cost in Medina they are forced to move to the outskirt of the city. WEDNESDAY 24/09/2014 Ait Ben Haddou Iulia-Adela Mircea Practical wisdom, sustainability and responsibility: (Un)sustainable tourism and agriculture in Morocco On Wednesday, the third day of our excursion was scheduled to leave from Marrakech along with the whole group to arrive in Quarazazate. Along the trip we have made several stops. The first one was in the High Atlas Mountains. http://www.ku.de/wwf/segp/projekte 19 The High Atlas are the most interesting mountains I have ever seen. The Atlas ranges separate the Mediterranean and Atlantic coastlines from the Sahara Desert. The highest peak in the High Atlas Mountains is Jbel Toubkal with an elevation of 4,167 meters and in the higher elevations in the range snow falls regularly, winter sports are allowed. The population of the Atlas Mountains is mainly Berbers. Therefore, during our ride we were on the Atlantic side to the height of 2260 meters and then we ride on the Sahara side until we arrived to our next stop Ait Benhaddou. Ait Benhaddou is a fortified city along the former caravan route between the Sahara and Marrakech. Aït Benhaddou has been a UNESCO World Heritage Site since 1987 and several films have been shot there, including: Gladiator (2000), Kingdom of Heaven (2005), Babel (2006), Prince of Persia (2010), etc. Most of the town's inhabitants now live in a more modern village; however, eight families still live within the ksar, including a nineteen young girl, who invited us to her home. The architecture of the building was very interesting, the roof looks like a big terrace and also remarkable was the room were the animals live and the rope where the clothes where put to dry together with the meat. After visiting the small house, the girl invited us in a big room, where we had to take off our shoes as a sign of respect. We all sat on the floor and she served us with the traditional mint tea. The room where she invited us I suppose it was the bedroom, but I didn’t noticed to see a bad only rugs. The young girl told us that she is not married yet and she is very happy living there. It was very interesting to see how the people are living there, and also to meet a young girl who didn’t have any accesss to information and who is very happy with the living conditions. Finally, after visiting Ait Benhaddou, we headed to the Karam Palace Hotel in Quarzazate, where we stayed overnight. It was a full and beautiful day with the group and also with our local tour guide who explained the hole trip from Marrakech to Quarazazate and we were also impressed of the beautiful location of Morocco. We are very excited of our next day in Morocco. THURSDAY 25/09/2014 Agadir Luisa Schlange Practical wisdom in local businesses: Private social initiatives and social entrepreneurship in Morocco (1) After one night in Ouarzazate the group continued the journey to Agadir. The topic of the day was “Practical wisdom in local businesses: Private social initiatives and social entrepreneurship in Morocco“. On our way to Agadir we stopped at the in the city of Taroudant at the Palais Salam Hotel. The Palais Salam is an ancient Pasha’s palace and surrounded by 16th century ramparts. In the garden of the Palais we met Mr. Maurice Rivière, the CEO of Le Groupe Kabbage group for a Moroccan lunch. http://www.ku.de/wwf/segp/projekte 20 Following lunch Mr. Rivière showed us the groups’ packaging citrus factory that is close to Agadir. The citrus farm produces all kind of citrus fruits from clementines to oranges. Unfortunately it was offseason that’s why the factory in which the cleaning and packaging of the fruits takes place was empty. Nevertheless we had a tour through the factory and were able to gain valuable insights to the citrus production, sustainable water consumption etc. At the end of the tour Miss Saloua Kabbage joined the group. Miss Kabbage is the head of the Abbes Kabbage Foundation (AKF). We went to the elementary school that was founded by the Abbes Kabbage foundation and part of an educational initiative of the foundation. The school is close to the citrus factory and surrounded by small houses for the seasonal workers. Miss Kabbage told us that the women who work in the factory during the harvest of citrus fruits could take their children along with them. The school is open for children of any age. It has rooms for babies with nurses as well as classrooms for older children with teachers. Also the children from the neighborhood can visit the school. Miss Kabbage believes that education is crucial for an independent life and for a positive development of Morocco. At the end, the group visited the citrus plantation and the water reservoir of the company. The engineer explained the irrigation system and how the company tries to find sustainable solutions for the artificial irrigation of the plants. At the end of the day the group continued the journey to Agadir. FRIDAY 26/09/2014 Marrakech Sonja Hüffel Practical wisdom in local businesses: Private social initiatives and social entrepreneurship in Morocco (2) During the morning some time was reserved for intercultural discussions and exchange. It has been a pleasure to get introduced to them for all of us. Even though the time with the other students has been limited, we still had the chance to talk about topics like politics, traditions, religion, lifestyle or cultural differences. Through those discussions we had the chance to gain several information of the life in Morocco. Afterwards, we had the chance to visit a Coca Cola plant in Agadir. Firstly we got introduced into the franchise company of Coca Cola called “North Africa Bottling Company” (NABC). NABC is a family business with more than 17 warehouses. The company sets a main focus on intercultural competence. They adopt tastes of the Moroccan population to their tastes and invent new products in regard to their taste. Furthermore, the company adapts the Muslim religion of the employees into their business life. http://www.ku.de/wwf/segp/projekte 21 The traditional Muslims pray five times a day and in regard to this tradition the company implemented four mosques into their company and provides the employees with the possibility of praying during their working time. After gaining a rough introduction of the company we had the possibility to see the production and manufacturing part itself. We had a look at the production of the drinks, the cleaning of already used bottles, the production process of new bottles, the fill-in process and the logistics. During the visit of NABC we had the chance to gain a lot of impressive insights. Subsequently, we got invited into the Berber museum in Agadir (Musée Municipal du patrimoine Amazigh). The museum has been created in remembrance of the Berber in Morocco. The museum offers alternating exhibitions and more than 200 pieces of original Berber productions and a lot of information on how the Berber culture influences local businesses. Due to this fact, we had the chance to see jewelries, carpets, potteries or doors. In addition, our guide provided us with information of the differences of the Berber trials and the interpretation of the shown samples. After getting a great impression of the Berber culture we had the chance to see a cultural center in Agadir. Within this center, the community has the possibility to assemble. The center offers opportunities for praying, learning, doing sports, doing arts and many more. Furthermore, the community had the chance to discuss important topics or to perform acts on a stage. It has been a great experience to get insights into the local life. Even though we already had the chance to gain several insights on that day, we also had the fortune to have a discussion with Mr Chikh El Khorchi, head of the Waste Management Department of Agadir. He provided us with information in regard to sustainable tourism and explained the current situation of tourism in Agadir. Moreover, he demonstrated the future vision of Morocco’s tourism and its implementation. For the demonstration he used Morocco’s vision 2020 to explain the possible development in tourism. After the interesting discussion we drove back to Marrakech and back in the hotel we presented our research topics and gained recommendations of the other students for our further studies. This exchange offered a lot of opportunities and possibilities in regard to the research. Overall, it has been a very exciting, interesting and informative day. SATURDAY 27/09/2014 Marrakech Friederike Ravens Closing the excursion Satiated with impressions having been collected during the week, the group has some time left in Marrakech until the departure. Whereas one group already departs to the airport in the morning, the other has the opportunity of visiting the Souk again. The popular and noble Hotel La Mamounia also attracts the attention of some. http://www.ku.de/wwf/segp/projekte 22 A week full of discoveries, experience and impressions comes to an end. The upcoming days and weeks offer enough space for reflection and intellectual exchange. In conversations the project group members discuss their new impressions and draw consequences, for their personal life as well as in terms of societal development and the pending compositions of Master and PhD thesis assignments. Appendix: Detailed Program of the Excursion in Morocco Arrival Day Lunch time Afternoon Second Day Morning (9.00 am) Monday, September 22, 2014 Arrival at Marrakech Airport First insights: Moroccan culture and traditions at Jemaa EL Fna Dinner in Jemaa El Fna Overnight stay: Marrakech, IBIS Center Gare Tuesday September 23, 2014 TOPIC OF THE DAY: Morocco between Tradition and Modernization – intercultural perspectives on urban transformation processes, gentrification, and touristification Departure from the hotel “Marrakech Day” - Tour through the Medina of Marrakech - Visit of a traditional Riad - Insights into the handicraft business structures Overnight stay: Marrakech, IBIS Center Gare Third Day Morning (7.00 am) Wednesday September 24, 2014 TOPIC OF THE DAY: Practical wisdom, sustainability and responsibility: (Un)sustainable tourism and agriculture in Morocco Departure to Ait Benhaddou Lunch Afternoon Fourth Day Morning (8.00 am) Lunch (12.00) 2.00 pm Departure to Wadi Draa Overnight stay in: Ouarzazate (Hotel Karam Palace) Thursday September 25, 2014 TOPIC OF THE DAY: Practical wisdom in local businesses: Private social initiatives and social entrepreneurship in Morocco (1) Departure to Agadir Palais Salam, Taroudant Meeting with Mr. Rivière, General Secretay Groupe Kabbage Meeting with Mme Belghiti-Kabbage, head of the Abbes Kabbage Foundation (AKF) (Guerdane School) http://www.ku.de/wwf/segp/projekte 23 Visit of the Packing Cirtus Factory of the Groupe Kabbage Presentation: Sustainable Water Consumption Systems Evening Fifths Day Moring 10.00 am Arrival and free time in Agadir Overnight stay: Agadir(Hotel IBIS) Friday September 26, 2014 TOPIC OF THE DAY: Practical wisdom in local businesses: Private social initiatives and social entrepreneurship in Morocco (2) Group Meeting: German-Moroccan Talk Visit Coca-Cola-Plant Mme. Laila Amserouy, Purchase Manager Lunch Afternoon Afternoon Evening Departure Day Morning Departure time: Visit of Agadir orientated to cultural development projects Amazighe Heritage Museum Meeting with Mr Chikh El Khorchi, head of the Waste Management Department of Agadir Departure to Marrakech Overnight stay: Marrakech (Hotel IBIS Center Gare) Saturday September 27, 2014 Time in Marrakesh 9:45 a.m. (to Munich) 2:20 p.m. (to Berlin and Düsseldorf) http://www.ku.de/wwf/segp/projekte 24 Project Report: Excursion in Germany October 2014 Written by: Edited by: Date: Participants of the excursion in Germany Claudius Bachmann 19th to 25th October, 2014 Germany Excursion Report – Moroccan Perspectives Saad Bekkouri, Salma Benbouia, Inssaf El Boukari, Houyam Mouzouni, Meriem Kabbaj Acknowledgments First of all, as participating students from Al Akhawayn University, we would express our deepest thanks to Dr. Andre Habisch, Dr. Claudius Bachmann, and Dr. Nickolai Scherle for the organization of the successful seminar, and for their accommodation in Germany. Also, we would thank the Dean Dr. Ouafaa El Garah for offering this opportunity, and Dr. Abdelhamid Hamidi Alaoui for accompanying us in the excursion. And, we address special thanks to Ms. Rachida Azelmad for her efforts and support. Excursion Report The participation of 5 Moroccan MBA students from AUI along with AUI faculty member, in the German seminar organized by professors from Katholische Universität Eichstätt-Ingolstadt, was indeed an enriching experience that a student could benefit from at the MBA level. This seminar primarily focused on the practical side of business partnerships and perspectives and pulled the students away from the theoretical, not so fun, side of their MBA program. Our post-experience discussions about the excursion lead us to categorize the latter into two main phases; first of which was the academic phase and the second of which manifested itself in the field visits and meetings with the different stakeholders. As a matter of fact, we have had the chance and pleasure to meet with important folks in their respective business fields and also got to meet with different people coming from Egypt and Jordan on the very same program we participated in. http://www.ku.de/wwf/segp/projekte 25 As just mentioned, we have agreed that the trip was categorized into two main phases. The first phase was characterized by academic lectures and presentations. The first participative day, for example, was characterized by the students gathering in a classroom all day long getting to know one another and being exposed to long talks about the essence of the practical wisdom project. That does not necessarily mean that it was not a fruitful meeting though! We are merely suggesting here that it would have been even more beneficial to have, in the next editions probably, the morning session dedicated to lectures and to the discussions of the events on the upcoming days and having students elaborate further on their thesis topics rather than having the professor monopolize the discussion; then dedicate the afternoon session to having a sort of team building activities to tighten up the ties between students and faculty members coming from different countries/cultures. On the second day, two differences marked us as a group. Students again gathered in the same room to attend a presentation of the CEO of automotive company in Germany while a host institution professor did his best to translate the content of the presentation. We did not really feel that chemistry going through in the classroom since we could not get what the CEO was talking about regardless of professor’s translation. In addition, we could not get appropriate answers to our questions. So we felt like we could have done a more interesting activity during that second participation day. So all in all, this very phase was mainly about the lectures side of the program, we think that the essence of the students’ participation in such a program should be more shaped towards the field visits and exposures as well as the exchange of thoughts between students from various horizons in order to get more enlightened about how business is dealt with in “different” societies. We think that it would’ve been more productive rather than having information from scholars that could be sent on soft copies for students to read on their spare times. The second phase of this excursion was agreed to be very, or shall we say, extremely helpful for the Moroccan students at least. We have had the chance to exchange ideas with the Chamber of Commerce president and the managing director of international economic affairs, Mr. Frank Dollendorf. In fact, all of us were impressed by the dual education system that is applied in Bavaria since it shapes qualified students at their early ages to integrate the business world. We also talked about the green figures exhibiting the welfare of the Bavarian economy while the rest of the developed world was experiencing one of the worst financial crises of modern times. In fact, unemployment rates in Bavaria was as low as 3% by 2012 while it hit about 26% in other European countries such as Spain and Greece in particular. That is just impressive especially after knowing that the Bavarian state primarily encouraged domestic consumption and avoided layoffs of employees but rather started to optimize the production lines in Bavarian factories so as to be able to regain market share after the economy boosted again. http://www.ku.de/wwf/segp/projekte 26 The meeting with Knorr-Bremse senior manager Mr Kurt Becker was also of a great importance and impact on the Moroccan group. In fact, Mr. Becker took the time to explain how the family owned company had its ups and downs throughout the years (especially after the Second World War) and how they have struggled to gain their market shares across Europe, Asia and America and later to become the biggest break systems manufacturer for railways and commercial trucks at the global level. We have also been exposed to part of that history following our visit to the company museum (Forum locally named). We were also very pleased to hear about the socially responsible side of the company as they dedicate 1.5 million Euros annually (very slim amount indeed knowing that company head made it to the top 10 in Forbes list last year) to fund social activities around the world. We also had the chance to visit one of the biggest chocolate companies in the world which is funnily located in one of the smallest villages that few Germans know about. Ritter Sport was definitely a plus in our field visits as we got to check out the production line of the different chocolate bars the company has to offer to their customers. It’s very important to mention that this company is also family owned and shapes its success through the string involvement in the decision making of all key stakeholders. We particularly appreciated the fact that the company not only offered good finished products with multiple flavors, but they also did not neglect the fact of having an environmental friendly packaging of those final goods. We’ve been exposed to all of that through a movie that was displayed on a local small movie theatre showing all of the key steps from beans collecting and harvesting to the distribution of the final goods to customers. The final meeting that we’ve had was that of global ethics institute at the University of Tubingen. We’ve been introduced to the so called students Hub which is pretty similar to the student activities office that we have in AUI. The idea behind that is to have a maximum number of students gathering to form clubs (hubs) and here again, Moroccan students (especially Salma) and German students had a lot to exchange and benchmark on during the meeting that lasted for a couple of hours only due to the fatigue students were experiencing after traveling for about 6 hours from Munich. But that was compensated for by a second visit to the university to attend an exhibition. So all in all, we truly appreciated the participation in such a program and the efforts AUI is putting there to boost the experiences of its MBA students. But if we could convey our recommendations to enhance the future participation, we would: 1- Encourage having all presentations done in a language that all participants could understand. 2- Shed more light on the field studies and meetings with senior management of leading companies so as to get a maximum knowledge and incentives. 3- Work on getting the students more to talk about their research topics and work on getting dual supervisions by local and host universities. Germany Excursion Report – Jordanian Perspectives Bilal Alamoush (1) and Heba Al-shamaileh (2) Acknowledgments I would like to thank both of Al Yarmouk University and the Catholic University of Eischtaett- Ingolstadt for making the opportunity for me to participate in such an excursion which gave me a good chance to team up with not only with German colleagues, also with Arab ones, not to change only the ideas with both our part of the world and the western part of the world on how business should be ran , But also sharing the Ideas about our culture and answering the western part of world questions about us. And I would like to thank Mr. Claudius for his efforts and kind welcoming in Germany to make our stay as comfortable as possible. http://www.ku.de/wwf/segp/projekte 27 Excursion Report One of the ideas we were introduced to during the excursion, is the dual educational system of the German schools, which gives the companies a chance to team up with the school to enhance both the background of the students and their learning curriculum to meet the market needs. This considered a new learning approach which mixes between the experienced personnel's and the young generations whom armed with practical sciences, theories, and knowledge but with no experience, which they will be gained through dealing and changing ideas with the experienced gentlemen. During the seminars which conducted in both in Ingolstadt and Tubingen, we got the chance to recognize a new way of managing the employees whether in a multinational companies or in family owned business as will, the new approach of "Diversity management", which I found it somehow applied in my country but not in a very wide perspective. And from my point of view managing your enterprise is like managing your household, which valid for the elder ones in the family doesn't valid with the younger ones. So, the term of diversity management can start from the household when discussing they daily matters on a family dinner or on the evening tea cup, from my point of view the successful manager can run his enterprise as running his household, by gaining the loyalty and the trust of his employees which will lead to sustain the business and keeping it active. Not forgetting the experience share, cross department training and the cross department meetings are the keystones for business management. The visit to Munich Chamber of Commerce and witnessing the way it works as a neutral medium between politicians, businessmen, companies. And the voluntary program which circled by it, which, gives the opportunity to the young generations to team up with market entrepreneurs. Just made our visit to Munich richer, because, it's not too easy and smooth to separate business from politics unless the business ethics are will empowered and applied. This considered a new way of interaction between the market and its stockholders not to my country but also to other industrial societies as will. http://www.ku.de/wwf/segp/projekte 28 Finally, I would like to thank you again, for this opportunity which gave me a window to widen my perspective toward, management and its relationship to sustainability, and how the loyalty of the employees, and their good relationship to the managerial level of company can save and sustain the business. Acknowledgments Firstly I would like to thank all of you for the opportunity to experience new culture and new education system, it was a great experience to interact and communicate with other countries students and share the information and knowledge about the practical wisdom for sustainable management and diversity management, and also learning about their cultures and sharing ours. Excursion Report Most of the lectures which we took at the Catholic University of Eichstaett-Ingolstadt were about very interesting topics. I liked the interactive way they explained them. I learned a lot from them. In addition the movie that we watched "the economics of happiness" about globalization and localization. It showed us the importance of localization and the negative and positive impacts of globalization. Our visit to the Chamber of Commerce in Munich was very fruitful as we learned a lot from the lecture about practical wisdom and entrepreneurial responsibility and practical wisdom and management, they told us about the voluntary programs they run and how these programs help the people who volunteer to know and learn from businessmen. It was a great visit to the Global Ethic Institute as we experienced new things as the students there are trying to be self-directed and to think outside the box. In the next day we attended the exhibition that students prepared, it was an inspiring and creative one because it includes new innovative ideas about telecommunication, recycling, and geography. The last two companies we visited were BMW and Knorr Bremse companies. In BMW we enjoyed seeing new cars including most recent technologies. In Knorr Bremse an engineer gave us a lecture about the company, its products, its nature, and its targeted markets. I got the chance to learn how the management of family business companies could apply Diversity Management concept. http://www.ku.de/wwf/segp/projekte 29 Appendix 1: Detailed Program of the Excursion in Morocco Arrival Day Sunday, October 19,2014 Arrival at Munich Airport Transfer to Ingolstadt Overnight Stay: Ingolstadt Hotel zum Anker │ info: http://hotel-restaurant-anker.de/ Second Day Morning 9.00 a.m. Monday, October 20, 2014 TOPIC OF THE DAY: Interculturality and Diversity in Business: a German and Arab Perspective Breakfast at the hotel Welcome address of the International Office, WFI Mr. Philip Hockerts Presentation of the partner universities by the students Seminar Meeting at the WFI “Diversity Management: a German and Arab Perspective” (1) Prof. Dr. Martina Stangel-Meseke; Prof. Dr. Nicolai Scherle; Arab guest professors 12.00 1.30 p.m. – 5.00 p.m. 6.30 p.m. Lunch (catering at the WFI) Seminar Meeting at the WFI “Diversity Management: a German and Arab Perspective” (2) Prof. Dr. Martina Stangel-Meseke; Prof. Dr. Nicolai Scherle; Arab guest professors Professors’ Dinner: Schanzer Rutschn Come-together with the student info: www.schanzer-rutschn.de initiative ThinkSustainable Prof. Dr. Gabriele Gien (President of info: www.denknachhaltig.de Movie night and discussion: “The the Catholic University EichstättEconomics of Happiness” Ingolstadt) (tbc) Prof. Dr. André Habisch (head of the project “Practical Wisdom for Sustainable Management”) Dr. Michael Groos (Head of the International Office KU) Prof. Dr. Nicolai Scherle (Business Information and Technology School) Prof. Dr. Ezzeldeen Abotalb (Professor Head of Accounting Department, Al Azhar University) Prof. Dr. Amr Mohamed (Professor of Business Administration, Al Azhar University) Prof. Dr. Abdelhamid Hamidi Alaoui http://www.ku.de/wwf/segp/projekte 30 (Professor of Finance, Al Akhawayn University) Prof. Dr. Sa’ad Al-Sa’ad (Professor of Travel and Tourism, Yarmouk University) Overnight Stay: Ingolstadt Hotel zum Anker │ info: http://hotel-restaurant-anker.de/ Third Day Morning 8.00 a.m. 12.00 2.00 p.m. Afternoon / evening Tuesday October 21, 2014 TOPIC OF THE DAY: Interculturality and Diversity in Business Practice Breakfast at the hotel Seminar Meeting at the WFI: Best Case Example “Seissenschmidt Company” – a First-Mover of Diversity Management Thomas Winkler (consultant diversity management, Seissenschmidt); Prof. Dr. Nicolai Scherle(Business Information and Technology School) Lunch (catering at the WFI) Departure to Munich (from the hotel in Ingolstadt) Guided tour: Old city Munich Free Time in Munich Overnight stay: Munich Hotel Herzog München │ info: www.hotel-herzog.de Fourth Day Morning 9.15 a.m. 10.00 a.m. 12.00 2.00 p.m. Afternoon 6.00 p.m. Wednesday October 22, 2014 TOPIC OF THE DAY: Practical Wisdom and Entrepreneurial Responsibility: the German Chamber of Commerce-System (part 1) Practical Wisdom and Management Education: Student Initiatives and Selfdriven Learning (part 2) Breakfast at the hotel Departure from the hotel Visit: German Chamber of Commerce, Munich Dr. Eberhard Sasse, president of the IHK Munich Dipl-Kfm. Frank Dollendorf, Managing Director International Economic Affairs, IHK Munich Mag. Gabriele Vetter, Head of Unit SOE, North America, Latin America, Middle East, Africa Exportfinance, IHK Munich Lunch (canteen of the IHK) Departure to Tübingen Arrival at Tübingen and check-in at the hotel Meeting at the Global Ethic Institut: the “Student HUB” – a network for selfdirected and self-driven learning to make the world more social, more sustainable, and more worth living Prof. Dr. Claus Dierksmeier, director of the Global Ethic Institute (tbc) Michael Wihlenda, Coordinator of the Student HUB info: www.weltethos-institut.org/studenthub/ http://www.ku.de/wwf/segp/projekte 31 Overnight stay: Tübingen Hotel am Bad │ info: www.hotel-am-bad.de Fifths Day Morning Afternoon 6.30 p.m. Thursday October 23, 2014 TOPIC OF THE DAY: Practical Wisdom, Sustainability and Responsibility – an Alternative Perspective Breakfast at the hotel Visit of the family-owned company Rittersport Lunch Student guided tour: Tübingen Exhibition opening “querhandeln” (German wordplay that combines thinking and acting outside the box): How to make business more ethical? Experiencing a cognitive, sensual and emotional approach info: http://querhandeln.weltwanderausstellung.com/ Overnight stay: Tübingen Hotel am Bad │ info: www.hotel-am-bad.de Friday October 24, 2014 Sixth Day Moring 8.45 a.m. 2.00 p.m. 5.00 p.m. Evening Departure Day Morning TOPIC OF THE DAY: Practical Wisdom and Corporate Responsibility in Society Breakfast at the hotel Transfer to Munich Visit of the company Knorr Bremse Mr. Roland Becker, Chief Officer Logistics und Supply Chain Management Sylvia Bytow-Weissheimer, Head of Knorr-Bremse Global Care e.V Departure to Ingolstadt Good-bye Dinner Overnight stay: Ingolstadt Hotel zum Anker │ info: http://hotel-restaurant-anker.de/ Saturday October 25, 2014 Breakfast at the hotel Free time in Ingolstadt Departure to the airport http://www.ku.de/wwf/segp/projekte 32 Appendix 2: Participants of the Excursion in Morocco Name Organization Bekkouri, Saad Al Akhawayn University Ifrane (AUI) / Morocco Benbouia, Salma Al Akhawayn University Ifrane (AUI) / Morocco El Boukari, Inssaf Al Akhawayn University Ifrane (AUI) / Morocco Prof. Dr. Hamidi Alaoui, Abdelhamid Al Akhawayn University Ifrane (AUI) / Morocco Kabbaj, Meriem Al Akhawayn University Ifrane (AUI) / Morocco Mouzouni, Houyam Al Akhawayn University Ifrane (AUI) / Morocco Prof. Dr. Abotalb, Ezzeldeen Fikry Tohamy Al Azhar University / Egypt Abousatout, Ahmed Fawzy Fammy Hassan Al Azhar University / Egypt Alawady, Mohammad Hamdy Ibrahem Hassan Al Azhar University / Egypt Prof. Dr. Mohamed, Amr Abouelyamin Abdelghany Al Azhar University / Egypt Al Amoush, Bilal Mohammad Tafesh Yarmouk University / Jordan Prof. Dr. Al-Sa’ad, Sa’ad Ahmed Breithe’ Yarmouk University / Jordan Al-Shamaileh, Heba Mazen Raji Yarmouk University / Jordan http://www.ku.de/wwf/segp/projekte 33 Project Report: Seminar in Ingolstadt WS 2014/15 Diversity Management: a German and Arab Perspective Edited by: Date: Claudius Bachmann 1st session: 13-10-2014 │ 2nd session: 20 & 21-10-2014 │3rd session: 03-11-2014 │4th session: 01 & 02-12-2014 Content and Learning Targets of the Seminar The seminar held within the framework of our international research project Practical Wisdom for Sustainable Management (www.ku.de/wwf/segp/projekte) is entitled “Diversity management: a German and Arab perspective”. We have chosen this integrative and rather broad title in order to establish a multi-faceted perspective including insights into challenges and opportunities of an intercultural and diverse work environment. Moreover, we intend to provide a better understanding of the concept of diversity management from both the theoretical and practical point of view. On the one hand, it will offer a theoretical approach to different concepts and models of diversity management and practical wisdom including their strategic relevance for organizations. On the other hand, it will give a practical approach of workplace diversity through case studies and real life examples with special German-Arab focus. This way, the students will gain a better understanding of their own cultural perspective and identity in order to be prepared to tackle diversity issues in their future career. Structure of the Seminar The scope of the seminar embraces theoretical approaches as well as practical examples and provides a German as well as an Arab perspective on the issue of diversity and diversity management. Therefore, we have successfully won over some of our top-class project partners to be part of the seminar and to support us as guest lecturers. Moreover, we were able to establish a joint seminar session with students from Egypt, Morocco, and Jordan in order to not only to discuss but also to experience diversity personally. http://www.ku.de/wwf/segp/projekte 34 The whole seminar is structured into the following four sessions: 1st session: 13-10-2014 │ 13.00-17.00 TOPIC OF THE SESSION: Practical Wisdom and Diversity in Business – Introducing the Topic Lectures: Prof. Dr. André Habisch | Claudius Bachmann 2nd session: 20 & 21-10-2014 Note: This session will be joined by students from Morocco, Egypt, and Jordan and their supervisors. 20-10-2014 │ 9.00-17.00 TOPIC OF THE SESSION: Experiencing the multifaceted dimensions of workplace diversity Guests: Prof. Dr. Martina Stangel-Meseke (member of the expert commission of the Federal Government for the report on equality; Business Information and Technology School) | Prof. Dr. Nicolai Scherle (Business Information and Technology School) 21-10-2014 │ 8.00-12.00 TOPIC OF THE SESSION: Best Case Example the “Seissenschmidt Company” – a First-Mover of Diversity Management in Germany Guests: Thomas Winkler (consultant diversity management, Seissenschmidt) | Prof. Dr. Nicolai Scherle (Business Information and Technology School) 3rd session: 03-11-2014 │ 13.00-17.00 TOPIC OF THE SESSION: Empirical Evidence: Diversity and the case of the “Lufthansa” company Guests: Philipp Rosenbaum | Prof. Dr. Nicolai Scherle (Business Information and Technology School) 4th “Arab“ session: 01-12-2014 | 13.00-17.00 & 02-12-2014 | 9.00-17.00 Note: This session will be held by guest professors from our Arab partner universities TOPIC OF THE SESSION: Understanding and experiencing workplace diversity from an Arab perspective – lectures, cases, and exercises Guests: Prof. Dr. Soumaya Ben Letaifa (Mediterranean Business School, Tunisia) | Prof. Dr. Abderrahman Hassi (Al Akhawayn University, Morocco) Appendix 1: Arab Guest Lecturers Name Organization Prof. Dr. Ben Letaifa, Soumaya Mediterranean School of Business – Tunis Prof. Hassi, Abdelrahmane Al Akhawayn University Ifrane (AUI) / Morocco Appendix 2: Arab Guest Lecturers Name Organization Prof. Dr. Scherle, Nicolai Business and Information Technology School Prof. Dr. Stangel-Meseke, Martina Business and Information Technology School Winkler, Thomas Consultant Diversity Management, Seissenschmidt http://www.ku.de/wwf/segp/projekte 35 Appendix 3: Student Participants WFI Name Manuela Witty Claudia Koch Max Scheuermann Ramona Ruß Julia Hagel Christina Werner Belinda Bauer Julia-Adela Mircea Anamaria Memetea Wendy Trabold Lara Lauffer Lisa Brücher Christa Hillenbrand Lisa Freitag Xinshi Chen Ren Peng Ustym Tomashek Appendix 4: Detailed Program of the Arab session and the project meeting Sunday, November 30,2014 Arrival Day Arrival at Munich Airport Transfer to Ingolstadt Overnight Stay: Ingolstadt Altstadthotel Ingolstadt │ info: http://www.altstadthotel-ingolstadt.de/EN/ Monday, December 1, 2014 First Day Morning Breakfast at the hotel 9.30 a.m. Project Meeting Review of the project year 2014 Ideas, planning, dates etc. for the project year 2015 Presentation: The planned research cluster at the WFI “Performing Practical Wisdom” Soumaya Ben Letaifa (Mediterranean Business School); Abderrahman Hassi (Akhawayn University); Saad Al-Saad (tbc) (Yarmouk University) André Habisch (Catholic University Eichstätt-Ingolstadt); Martina Stangel-Meseke (tbc) (Business Information and Technology School); Nicolai Scherle (Business Information and Technology School); Claudius Bachmann (Catholic University Eichstätt-Ingolstadt) http://www.ku.de/wwf/segp/projekte 36 12.00 Lunch 1.00 p.m. – 5.00 p.m. Seminar Meeting at the WFI “Diversity Management: a German and Arab Perspective” (1) TOPIC: EXPERIENCING THE MULTIFACETED DIMENSIONS OF WORKPLACE DIVERSITY Main lecturer: Martina Stangel-Meseke and Nicolai Scherle (Business Information and Technology School) (tbc) TOPIC: DIVERSITY AND TOURISM – A JORDANIAN PERSPECTIVE Main lecturer: Saad Al-Saad (tbc) (Yarmouk University) 6.30 p.m. 8.00 p.m. Dinner Cultural Exchange Program Overnight Stay: Ingolstadt Altstadthotel Ingolstadt │ info: http://www.altstadthotel-ingolstadt.de/EN/ Tuesday, December 2, 2014 Second Day Morning Breakfast at the hotel 9.00 a.m. – 12.00 a.m. Seminar Meeting at the WFI: “Diversity Management: a German and Arab Perspective” (2) TOPIC: DIVERSITY FROM A MIDDLE EASTERN AND MOROCCAN PERSPECTIVE – AN CASESTUDY APPROACH Main lecturer: Abderrahman Hassi (Akhawayn University) 12.00 Lunch 2.00 p.m. – 5.00 p.m. Seminar Meeting at the WFI: “Diversity Management: a German and Arab Perspective” (3) Main lecturer: Soumaya Ben Letaifa (Mediterranean Business School) 6.30 p.m. TOPIC: FINAL DISCUSSION Main lecturer: André Habisch (Catholic University Eichstätt-Ingolstadt) Dinner Overnight Stay: Ingolstadt Altstadthotel Ingolstadt │ info: http://www.altstadthotel-ingolstadt.de/EN/ Departure Day Morning Wednesday, December 3, 2014 Breakfast at the hotel Departure to the airport http://www.ku.de/wwf/segp/projekte 37 Thanks We would like to express our most sincere thanks to all our cooperation partners, supporters, participants, and friends without whom this wonderful project year 2014 would not have been possible. We are very much looking forward to future activities, projects, and most enriching personal encounters! http://www.ku.de/wwf/segp/projekte