The issue in PDF - Scandinavian Library Quarterly
Transcription
The issue in PDF - Scandinavian Library Quarterly
No. 3. 2008 Theme: Excellence in Library Service to Children Edit rial Children's right to excellence in library service. Mats Hansson 3 Literary paths for children in Northern Finland. Helena Kokko 4 Tromsø Apple Library project for functionally disabled children. Elin Marianne Paulsen 6 Ten Commandments for the future children library. Anna Enemark 8 The key to future libraries for children and young people. Lo Claesson 10 Viewp int Portrait of the Google Generation. Seppo Verho 12 The (more or less) bookless children’s library. Monica C. Madsen 14 The room as mediator. Monica C. Madsen 16 Days of children’s literature in Åland. Benita Ahlnäs 18 Gamers ... in the library? Jonas Svartberg Arntzen, Øyvind Svaleng, Marte Vatshelle Salvesen 20 Bill & Melinda Gates foundation. Access to Learning Award 2009 23 Scandinavian Shortcuts 24 Coverphoto: Beate Ranheim. Game evening at Drammen Library Are library services for children up to date? There has been much discussion about how library services should be developed to maintain the interest of patrons, especially young people. Library services for children must also be developed, i.e. what are the best ways to serve them now and in the future. Barbro Wigell-Ryynänen Editor-in-chief. Counsellor for Library Affairs, Ministry of Education and Culture, Finland What does the library offer children? Are the collections diverse enough? Do the library personnel know how to advise and inspire children? Does the library offer other activities in addition to computer games? The children’s librarian is specialized in children’s library services, knows how to acquire and recommend suitable library material for people of different ages, to organize story hours and other activities, to design web pages for children, and to listen to the wishes of children. The children’s librarian is irreplaceable, but children’s library services are an issue concerning the entire personnel; they are an important part of customer service. Barbro Wigell-Ryynänen Editor-in-chief Translation: Turun Täyskäännös Tarja Mäkinen, Assistant editor, Administrative assistant, Ministry of Education and Culture, Finland Edit rial Children’s right to excellence in library service Libraries for children and young people have long been a high priority area for Swedish municipal politicians. Municipalities have had years of experience in successfully developing and maintaining library services for children and young people. Effective models for cooperation between public libraries, schools, child care centres and youth clubs have been developed, but the very success of these models may have engendered a certain complacency – why be innovative when proven methods work so well? Scandinavian public libraries, especially those for children and young people, have long been objects of admiration and served as examples for library development in other countries. There is, however, always the risk of well-established activities stagnating. Everyday routines might preclude analysis or reflection, and the innovative might become merely monotonous. This is why it is so exciting to be able, in the pages of Scandinavian Public Library Quarterly, to follow the inspiring projects and ideas that continue to revitalize Scandinavian libraries. Dialogue, interaction and cooperation have become more and more important in the development of library strategies, and nowhere is this more evident than in children's libraries. Today, more than ever, the special needs of children and young people are taken into consideration, making it easier for them to influence library service content. Library service for children and young people is just as important as service to adults. Public libraries have a special responsibility to create and reinforce reading habits, and to be a resource in searching for and evaluating information. Through the diversity of library collections and activities children can discover for themselves the joy of reading and the excitement of exploring knowledge. In this way libraries contribute to strengthening children's and young people's personal growth and their development into active members of society. Library service for children and young people can’t be discussed without mentioning the cooperation that exists between public and school libraries, the latter being an essential element of public library service. The Swedish Library Act, which came into force in 1997, makes it clear that municipalities are responsible for public and school libraries: “Public and school libraries shall afford special attention to children and young persons by offering books, information technology and other media adapted to their needs in order to promote language development and stimulate reading.” The act emphasizes the mutual responsibility that public and school libraries have by creating circumstances where all children have the opportunity to read for pleasure and to independently use information they have accessed. Successful collaboration between public and school libraries is only possible Mats Hansson if mutual responsibility is taken by each sector. There have been suggestions that schools sometimes place unreasonable demands on local public libraries by not shouldering their share of the responsibility, i.e. neglecting to establish adequately staffed school libraries. The Swedish National Agency for Education has stated that many school libraries are not freely accessible due to little or no library staff. The Agency also maintains that international research has shown there to be a relation between reading ability and access to school libraries. The municipalities are the local authority responsible for both public and school library budgets, and in accordance with an addendum to the Library Act in 2005, are obliged to formulate library plans - operational proposals for library service in the municipality. The library plan should be a strategic analysis of overall library requirements in relation to learning, social, health and industrial sectors in the municipality. The plans should also propose measures suggesting how these requirements can be met by, among other things, recommending roles and responsibilities and defining mutual and specific performance objectives. In June 2008 less than half of all Swedish municipalities had ratified library plans. Mats Hansson Desk officer Swedish Arts Council mats.hansson@kulturradet.se Translated by Greg Church SPLQ:3 2008 3 FINLAND Literary paths for children in Northern Finland The City of Rovaniemi and the Rovaniemi rural commune merged in the year 2006, which made Rovaniemi the largest city in Europe with regard to area. In addition to the main library, the Regional Library of Lapland has libraries in four of the larger residential areas. The amount of loans exceeded 1.3 million in 2007, more than 33 % of which were taken out at the children and adolescent department. The different library locations clearly have different roles based on age. Adults account for most of the loans taken out at the main library, but in the smaller libraries, children and adolescents account for nearly half of all loans. There are more families living in the residential areas – when the library is close by, it is safe and easy to visit. Moreover, school groups visit more often when the library is just a stone’s throw away. Some of the villages in the municipality may be as far as 100 km from the centre of Rovaniemi. There are village libraries in conjunction with ten schools and two bookmobiles that service the extensive area of the municipality. The bookmobile has a total of 33 routes and 262 stops, some of which are near schools and daycares. Children and youth especially are the absolute number-one patrons in the bookmobile; nearly 70 % of the loans comprise material for children and adolescents. Games, movies and books Merging the municipalities did not 4 SPLQ:3 2008 cause any great upheaval in children’s library work because the Rovaniemi city library and the libraries in the rural commune were already working in close cooperation. Work in the children’s libraries is far-reaching and strives to obtain partners among various bodies. The work is also rather mobile, i.e. library staff, equipped with their book bags, visit schools, daycares, afternoon school clubs and parentteacher meetings to talk about the wonders of reading. The library’s cooperation with daycares involves familiarizing children with the library and the presentation of movies. When children visit the library, the staff utilizes an idea from the Espoo municipal library; it is a game in which the children solve the mystery behind a mystery card, ponder over book allergies, visit the book hospital, and change themselves into a book being loaned. The Minikino movies are presented in the libraries every spring and autumn. The presentations have been organized for more than 10 years and last year’s 21 presentations attracted more than 1,700 viewers. More than 350 school groups visited the libraries in 2007. The visits include a presentation of library services, use of databases, and guidance in seeking information. The Regional Library of Lapland works in close cooperation with the Lyseonpuisto high school. First-year students visit the library in the autumn and receive guidance in seeking information. Just over onethird of the visits by groups involve presentations of literature and book recommendations, to help children find books best suitable for them and to offer alternatives alongside the bestsellers. Indeed, a recommended book is not necessarily the absolute latest in literature because there are interesting reads among older literature as well; it just has to be properly marketed. Book recommendations not only include fiction, but also non-fiction, poems, picture books and comics. Participation in a number of projects The Regional Library of Lapland has been involved in many projects which promote reading. One of the projects involved book recommendations, teaching of information seeking, visits by authors and shadow plays. The idea was to present non-fiction literature in association with textbooks used in schools. Fifth- and sixth-graders from various schools took part in the project. History was chosen as the topic and book packages containing both fiction and non-fiction about the Middles Ages, the Iron Age, and ancient Egypt were created. Raili Mikkanen, writer for young people, was a guest speaker, and she told about the writing of historical novels. Under the direction of puppet theatre artist, Leila Peltonen, pupils made shadow plays of their stories. The project culminated with an afternoon together when pupils presented their shadow plays to each other. The ‘Lupa lukea’ project came to an end last year. During the course of the project, library staff visited village Helena Kokko schools in Rovaniemi recommending books and providing tips for good reads. The project reached nearly 1,200 children and youth. Teachers and teachers-to-be are important partners for libraries. Cooperation regarding children and reading has been carried out with the Department of Education at the University of Lapland. Each year, students studying to become class teachers learn about the work in children’s libraries and book recommendations. Books on the go The Regional Library of Lapland offers anthologies for schools to use that contain fiction, thematic packages, poems and plays. The sizes of the anthologies vary from 10- to 30-book packages of the same book for children in different grades. At the moment, the collection comprises more than 300 anthologies, a total of nearly 8,000 volumes. The anthologies are available to all schools in the province of Lapland and transportation can be arranged with the joint transportation system in the Lapland library network. Schools in Rovaniemi also utilize the library collections; reading packages are made from the collections upon request, or classes visit the library and borrow what they want to read. Teachers in Rovaniemi are given class library cards, which they use to borrow reading packages. Dancing into the world of poetry The library has strived to expand book recommendations to young adults as well, working in cooperation with teachers of Finnish and literature in high schools. Anthologies representing various themes were put together, including books that were forbidden during different periods in time, literature from Lapland, poems and plays. The purpose of gathering together various reading recommendations was to introduce readers to the library’s diverse collection of material and lower the threshold for taking advantage of it, while at the same time to present literary works that teachers do not have time to discuss during lessons. There has been a demand for this type of cooperation even after the project was finished. The purpose of the Runotanssi project is to arouse interest in living literature by offering a setting for various forms of art, poetry and dance. Dance is used to arouse a desire to read; what happens when rhythm, word and motion are combined? Several different bodies are taking part in the project, the efforts of whom have helped to prepare the poetry and choreography for the presentations and to carry out the performances. Runotanssi visited various schools in Rovaniemi during May 2008, and the project will continue during the upcoming autumn. Other events intended for young people include ‘Kirjastorokki’ and ‘24 h’ comics event. The annual ‘Kirjastorokki’ was organized for the first time in the music department of the Regional Library of Lapland. The occasion offers an excellent opportunity to both local bands and bands around Lapland to perform. Throughout the years, ‘Kirjastorokki’ has grown to such an extent that it requires large premises such as youth clubs. The library worked in partnership with the Lapland cultural network and the Arctic Comics Centre in organizing the international ‘24 h’ comics festival for the first time last autumn. Comics hobbyists conjured up characters and stories and drew their comics around the clock in the library’s facilities. The completed works were put in a joint exhibition in the lobby of the Regional Library of Lapland in May last. The comics event will continue in the upcoming autumn. Helena Kokko Senior Librarian Regional Library of Lapland helena.kokko@rovaniemi.fi Translated by Turun Täyskäännös Photo: Tiina Niemi NORWAY Tromsø Apple Library project for functionally disabled children The Apple Library in Tromsø affirms every child’s right of access to good books. The library is a two-year project initiated by the Norwegian Archive, Library and Museum Authority. In the spring of 2007 it was decided to establish the first Norwegian Apple Library at the Tromsø Library and Town Archives. The aim of the project is to offer better library services to functionally disabled children, while at the same time creating a model library. All children have the right to books! The UN Convention on the Rights of the Child clearly states in Article 23 that: “A mentally or physically disabled child should enjoy a full and decent life in conditions which ensure dignity, promote self-reliance and facilitate the child’s active participation in the community”. A functionally disabled child has the right to special care. The question is one of equality and of the right to participate in the life of the community; at school, at work and elsewhere. It is a manifest right that all children should be able to participate in cultural life. Access to library services is a democratic right, a right affirmed in Norway by the Library Act of 1985, § 1. A library, user-friendly and accessible to all, can play a significant role as a responsible participant in the local community, always provided it has the means and the framework necessary to exploit all opportunities. 6 SPLQ:3 2008 Why place the Apple Library in Tromsø? In the spring of 2007 the Norwegian Archive, Library and Museum Authority announced the availability of financial support for a two-year project which public libraries could apply for in order to establish the first Norwegian Apple Library. The aim of the project is to create a pilot library offering good library services for functionally disabled children, which can be an inspiration to other libraries to follow suit. All children should be able to enjoy an equal standard of services from their local library, whether alone, together with friends, family or classmates. The means employed consist of a combination of standard universal design with special elements. Improved expertise and user participation are core strategies in achieving our goal. We were chosen from among nine good applicants to establish Norway’s first Apple Library. from our neighbouring country, Sweden. As early as in 1993 the first Apple Library was opened in Härnösand. Their inspiration in turn came from ‘The Library for the Handicapped Child’ in London. The choice of an apple as a symbol for this special activity arose from the fact that the Härnösand Library received sponsorship from the American computer company in the form of personal computers, which naturally carried the firm’s logo. The Tromsø Library moved into new premises in August 2005. This meant that a number of features later necessary to the working of the ‘Apple’ department were already in place from the start. These included markings showing the way to the entrance door, a lift for disabled users and desks which can be raised or lowered for the benefit of visitors in a wheelchair. What is an Apple Library? When we began the ‘Apple Library’ project in Tromsø last autumn, we received several comments from people amused by the name and choosing to take it too literally. In actual fact we are talking about a department in the library which is specially planned and arranged to meet the needs of functionally disabled children. Since the opening of the Apple Library, however, a new survey has been carried out in accordance with an accessibility standard established in connection with the project ‘The Accessible Library’. By and large the premises met the relevant recommendations, but certain improvements have nevertheless been carried out. These include a hearing loop (Telecoil), the marking of stairs and all glass surfaces, guidelines on the floor with the apple symbol showing the way to the department, etc. The origin of the name and the inspiration for the Apple Library comes The department’s equipment includes a personal computer with adapted soft- Elin Marianne Paulsen ware, trackball mouse, a special keyboard and a computer desk which can be raised or lowered as required. In addition we have chosen to categorise the collection somewhat differently from the traditional system. We have also used large signs with symbols and a simple text to make the collection as accessible as possible. The department’s media include sign language, bliss, Braille, audio books and books with simple text and illustrations. We have also tried to make the collection more accessible by combining different media, such as putting a printed book together with the corresponding audio version into one package. This combination offers greater possibilities and extra support for children with reading difficulties. In addition to the physical surroundings, the infrastructure and the collection of special books and media, the Apple Library consists of specially designed services. We are also planning specific arrangements aimed at different user groups Our experiences so far It is relatively easy to point out the practical steps to be taken when establishing an apple library, mainly because guidelines already exist to make libraries more accessible to the functionally disabled. Specially adapted books and media, however, are few and far between and even these are not always as suitable for our purposes as we could wish. We have thought creatively and looked for books and media from less traditional sources. In addition we have developed our own ‘packages’ aimed at making literature more accessible to a greater number of children. We should also mention that a group consisting of staff from the children’s department, the project group, the library management and a local politician has made a study tour to Gothenburg and Kungsbacka, where they were able to benefit from the expertise and experience of their Swedish colleagues. The previous project leader for the Halland region, Kerstin Frii, has been a constant source of inspiration to us in our work. A vital aspect of a well-functioning apple library is the relationship between the library and its users. In order to come into contact with our users we cooperate with a variety of organisations, including of course kindergartens and schools catering for children with special needs. These contacts give us important information in our efforts to ensure that the apple department meets the requirements and wishes of its users. However, the most important factor for a well-run apple library lies in neither the physical surroundings nor the collection, but in the competence of library staff. Our experience is that staff need to upgrade their knowledge with regard to a better understanding of the needs of the disabled and the challenges inherent in the various types of disability. We have paid equal attention to this aspect of the project as to the design of the building and the contents of the collection. The duties of library staff are many and varied and in a hectic day’s work it is not always easy to give priority to the demands of the apple library. Our experience is that the establishing and running of these services is totally dependent upon the library being able to put aside resources for this particular purpose, first and foremost a responsible leader to manage the collection and to maintain contact with users. The Apple Library in Tromsø was opened on the 26. May, roughly six months after the project was launched. We are now in an initial phase which will present a number of exciting challenges, the main one being to incorporate the department into overall library plans, so that it becomes a natural part of our activities. An advertising firm has designed the colourful apple logo which we use in a variety of ways to present and to promote the library. Our apple symbolises that every child has the right to feed from the tree of knowledge. The library is situated in the centre of Tromsø. Elin Marianne Paulsen Project leader, Apple Library Project, Tromsø elin.paulsen@tromso.kommune.no Translated by Eric Deverill Photos: Tromsø Library and City Archive SPLQ:3 2008 7 DENMARK Ten Commandments for the future children library A new report gives recommendations and suggestions for the libraries’ services to children in Denmark. The goal is that the libraries can match children’s actual everyday lives, media interest and various other cultural needs with focus on the position of play, social inclusion, cultural formation and good reading skills Children have acquired new media habits and more leisure arenas, and this means that the use of libraries is decreasing. The number of children using the public library at least once a month has fallen from 51% in 1998 to 39% in 2004. This fact made the Danish minister for culture, appointed a committee to consider future library services to children. The committee made an analysis and wrote a report with ten specific recommendations – and the conclusion is clear: The library is still one of the most important cultural resources for children in the local communities. But we need radical changes if we want to make sure that the library maintains its status as a central educational institution for children. Important focus areas in this change are the staff ’s ability to communicate with children and to support their cultural development and competences as well as their play culture. Library services in the future must provide broad media experiences across materials and genres. Mediation should be adapted to the children’s need for participation, and they must be given exciting physical frames within which to expand. New partnerships with i.a. school libraries and more outreach activities are also areas open to change and innovation. Challenges and new possibilities The library can no longer base it legitimacy solely on giving children physical access to sought-after materials as was the case in the industrial society. Today the library is not a concept with one clear function: The library is both a physical building in the urban space/at school and a cultural institution in society. The libraries therefore have to find a new legitimacy and a more definite profile in relation to children. In order to support children in areas relevant to both their everyday lives and their future, the libraries must combine the library act’s three overall objectives about enlightenment, experience and education. Enlightenment is not just giving individual access to information via search engines, portals etc. Enlightenment is also application with insight. The library’s task is therefore to contribute to developing children’s ability to trans- form information into relevant insight. Experience is not just mediating fiction in book form and creating frames for cultural events. Experience includes all cultural expressions – visual, auditive and multi-medial. The library’s task is therefore to contribute to developing children’s quality awareness in relation to all kinds of expressions and to encourage their interest in the curious, surprising and provoking content in all kinds of materials. Education is not just the ‘measurable’ that takes place in the formal classroom. Education also happens in semiformal rooms such as the library, and in informal rooms where learning is not the prime objective, when children e.g. learn the rules of role play in order to join the game. It is the library’s task to help create frames where children in the company of other children and adults can ‘cultivate’ themselves and develop competences. The library cannot and should not be a school. But the library can become a bridge builder between informal learning processes, individual networks and formalised educational institutions like school. The report has been presented on a number of road shows different places in Denmark, and the reaction from the librarians are very positive, so far: They see the report as a tool to make strategic development of their service and they are very open to solutions based on nationwide concepts which gives some clear advantages and possibilities to ‘pump up the volume’. Anna Enemark The National Library Agency is now working to support the implement of the recommendations and suggestions in the report. Development of new competences is first priority and there will be offered courses on diploma level to the stuff in the library. Beside that, a number of other initiatives will be taken by the Agency, launching a national granted programme concerning the library and social inclusion, e.g. The report is available in printed and in digital form. Please send an email to post@bibliotekogmedier.dk to order one, or download it at: http://www.bs.dk/publikationer/andre/ fremtidens/index.htm. A summery of the report is available at our homepage www.bs.dk. The committee’s main recommendations are set out as Ten Commandments: 1. New competences create new activities in the library A new media landscape, new cultural habits and different demands and expectations require the development of new competences in the library. Library staff must be more visible on the net, facilitate activities in the library and organise meetings and dialogue with users where they actually are. 2. The library space must create surprise and inspiration We need new concepts for the design of the physical library space. The library must be attractive for children to be, learn and play in. 3. The libraries develop their net services The libraries create new frames and facilities i.a. by exploiting social technologies and using staff as hosts and resources in virtual networks for children. 4. Children play – in the library The library can turn play and play culture into a central area of activity. The library can create space for play, make toys and games available and advise on games and toys. 5. The library gives children reading experiences and reading skills The library continues the work on encouraging children’s zest for reading, reading experiences and reading skills. 6. Create assets in new forms of cooperation between school library and public library Schools and libraries can work more closely together and coordinate services to children. Exploit the various competences of the two library types by doing things together. 7. The library creates community feeling – also for those outside The library adapts its services to children with special needs: Handicapped, socially vulnerable and children with ethnic background other than Danish. 8. The library supports learning and cultural development The library supports formal and informal learning that enables children to grow and develop competences in coding, creating and exchanging text, sounds and images. 9. The library must reach out to children The library reaches out to children and offer services where children actually move around: Kindergartens, day-care centres, schools and associations. 10. The library’s management focuses on children The libraries’ management prioritizes staff, money and time – for continuously rethinking, innovating and locally adapting the library’s services to children. Instead of discussing whether we should focus on children’s cultural development or their information needs, on books or computer games, on places ‘to be’ or places ‘to learn’, we need a new foundation for development. A vital resource in the knowledge society is people’s ability to create, interpret and exchange all forms of content in physical and digital media. Consequently, a new ‘cultural formation’ concept can form the basis for progressive library service. The concept includes both information, experience and communication, both intellectual and emotional learning components and ‘old’ as well as ‘new’ media. Anna Enemark, Consultant on children and culture Danish Agency for Libraries and Media aeb@bs.dk Translated by Vibeke Cranfield SPLQ:3 2008 9 SWEDEN The key to future libraries for children and young people The daily lives and media consumption habits of children and young people are subject to rapid and continual change. Their overall use of the library has diminished and the way they use the library has changed. How then can libraries in the future present themselves as an attractive option for this user group? This was the question asked by three county libraries (Jönköping, Skåne , Västra Götaland) in the project ‘2020 Mars Express’. More than three years of intensive work, hundreds of participating children and young people, study visits, conferences, workshops, focus groups and field work have all contributed to the insights and experience that has become something that we have come to call ‘The Mars Express Concept’. Listening to children and young people before we initiate changes has become a fundamental aspect. Familiarity with children’s and young people’s world view, their needs and their living conditions is essential. If we want to create positive and lasting relations with this group then we must understand how they communicate, and learn to communicate with them. It is essential that library staff are well disposed towards children and young people and ‘see them’ when they visit the library. 2020 Mars Express started in autumn 2005 and ended in February 2008. 10 SPLQ:3 2008 Around 15 children’s librarians have participated, and during the last year, library directors and library IT-staff joined each municipality’s project team. The project was divided into two phases. The First Stage was developing and testing methods to get children and young people actively engaged in the design and purpose of the library’s physical spaces. In the Second Stage we wanted to find out how new technologies could help make the library more exciting as well as stimulating reading and learning – experimentally to begin with, but with an increasingly tangible presence in the libraries. The natural starting point has been children and young people’s own suggestions, ideas and wishes. Several libraries in the project had previously worked with focus groups, interviews and various types of questionnaires but we wanted to penetrate a little deeper and, together with children and young people, test other methods. Another exciting point of departure has been Howard Gardner’s theories of multiple intelligences. If the library is really going to be an attractive meeting place for everyone then the physical space and the activities there have to reflect the way children express themselves. Study visits together with groups of children or young people and observations made with and by children and young people have also provided interesting results. We feel as though the most challenging and useful results have been reached when we have worked together with other professions. Using workshops has been very productive: We have conducted workshops with cultural and educational pedagogues and social workers, with architects and architectural consultants, with designers and artists, with scene and stage designers. Collaboration with other professions provides a useful perspective on one’s own profession as well as enhancing and increasing personal competence. Ubiquitous computing During the information gathering stage we came across the terms ‘ubiquitous computing’ and ‘interaction design’. This felt like something that was relevant for libraries so we contacted universities specializing in these research areas. We started to collaborate with teachers and students at, among others, The Department for Lighting Design at the University of Jönköping, Chalmers University in Gothenburg and the Computer Science Department at Malmo University’s School of Technology. Technology in libraries is not just computers. Nevertheless new technologies can help to develop an environment conducive to creativity, learning, play and fantasy. Collaboration with science centres and museums can provide unlimited opportunities. It is possible for a library to be much more than that with which we usually associate the term without losing its special identity. The Lo Claesson connection with universities and other institutions of higher learning generates a number of positive effects for further development and spreads the idea of public libraries as exciting arenas for new ways of thinking. University students have worked with several of the project libraries to produce lightning designs and prototypes for technical solutions which can contribute to interaction between patron and the library’s physical space, in turn, stimulating the desire to read. Now what? What will happen now? Will things just go back to the way they were before? No – with Mars Express it is obvious that a process has started. In several cases at least one of the project goals has been attained, namely that libraries in project municipalities start thinking in new ways as regards children’s and young people’s libraries. Changes have happened in all of the participating municipalities – either in the physical library space or in staff attitudes. Three examples of concrete changes/processes are: • The Municipality of Molndal is building a new cultural centre to be inaugurated in 2010. Lessons learned in the Mars Express project have had a broad influence on planning and thinking. Even the Molndal City Planning Office now knows what Mars Express is all about. Children’s librarians active in the project have participated in working groups and been able to influence architects and interior designers. A digital workshop with a studio for digital media production is planned and a student of interaction design is building an interactive gaming room as part of his Master’s thesis. • The Gislaved Library has been completely renovated including new surface materials, specially created ‘considerate design’ furniture, RFID implementation, etc. A windowless room features a workshop with a black box; here a student from the Department for Lighting Design at the University of Jonkoping has suggestions for lighting installations to render the room more flexible and exciting. Sound domes have been installed. The project group has taken courses in storytelling and film editing with the idea of producing, for example, digital book tips together with children. • The children’s and young people’s department of the new Ostra Goinges library is going to feature a natural science perspective with a special focus on astronomy. Here, there will be a two-level space rocket constructed by interaction designers with areas for reading and interaction. The library catalogue will make it easy to find books on outer space and astronomy which will then be simple to locate thanks to special diode lighting on the bookshelves. Media packages for borrowing will be placed at the rocket. Library staff have completed courses in storytelling so as to be able to work with natural science stories. These courses have been complemented with mime training in an effort to find more ways of communicating with young patrons. “It is stimulating to be made to think in new ways with 2020 Mars Express. External impressions, our own efforts and the things we have seen with our own eyes all contribute to creating new processes for every one of us that participated in the project.” Per Karlsson, children’s librarian, Nassjo City Library “These days I see almost everything with Mars Express eyes. This means that I ascertain what children and young kids think before initiating any changes that affect them.” Lena Jonsson, children’s librarian, Molndal Many other libraries have already been inspired by what has been done in the various project municipalities, as well as the lecture tours, conferences, etc. which have been arranged. A documentation of the project can be found at www.barnensbibliotek.se/ 2020marsexpress. 2020 Mars Express was presented at the 74. IFLA Conference in Québec, Canada 2008 where the theme was: Setting Sails for New Horizons. 2020 Mars Express has pointed us in the right direction. Now it is time for takeoff. Lo Claesson, Library consultant Regional Library of Jonkoping, Sweden lo.claesson@jonkoping.se Translated by Greg Church SPLQ:3 2008 11 FINLAND Portrait of the Google Generation New research has burst the bubble about the Google Generation’s traits of media behavior. However, the generation is a diverse one and demands that library services are intuitive, interactive and sociable. The Google Generation refers to those who do not remember the time before the Internet, i.e. those born after 1993. They have also been coined ‘digital natives’, the native-born dwellers of the digital world. The real truth about the new generation takes shape in an extensive report by British research team, CIBER, and a longitudinal study carried out by Finnish researchers in the University of Tampere (see further details at the end of this article). The CIBER report counters many myths, e.g. the new generation does not trust peers more than authority any more than other people. Moreover, people of this generation do not use more time than others in communicating with others over the Internet; on the contrary, senior citizens were found to be more active in this respect. The Google Generation does not learn new technological phenomena through trial and error, but through the use of manuals, like they should. People of this generation want the information they are seeking immediately and in chunks easy to decipher, but on the other hand, so does everyone else. The most dangerous myth A commonly accepted myth has been 12 SPLQ:3 2008 that the Google generation is more skilled in searching for information than the generation before it. This has proven to be a dangerous myth as it does not portray the truth. Adept skill in word processing does not necessarily mean adept skill in searching for information. The CIBER report reveals that, according to library criteria, the skills of school children in searching for information have remained at a poor level from one generation to the next. Young people do not really know how to choose a database appropriate to their information needs. Furthermore, they easily overlook the best hit for their search results. One reason for the problems is that small children, especially, have an incomplete picture of the structures of the Internet or information, nor do they possess the linguistic ability needed to express search terms that satisfy the lexicon in the search engine. They would rather use natural language. One of the worst drawbacks for young people is their inability to critically evaluate the reliability of the information they find; they tend to analyze a website using dubious methods, such as basing the reliability of information on the appearance of the website itself. The Google Generation feels that the information search tools in libraries are basically catastrophic. The lexicons and categories are difficult and signing into a system is seen as an obstacle. To this generation, the tools libraries offer have swerved off the paths led by Amazon and Google far into ‘la-la land’. What is needed is a search engine that utilizes intuitive and guiding library lexicons and other resources. With the help of data mining, ontology, thesauruses, authority data and mind maps such a search engine should be possible. The website Ask.com has already embarked down the path of recognizing search terms in natural language. Information seeking skills for children CIBER refers to a study in which the researchers were surprised to find that the information seeking skills of teachers in high schools do not seem to be reaching their students well enough. However, the study also revealed that using library services at a young age and being taught by parents or teachers how to look for information as a young child, resulted in good information seeking skills later on and this was also reflected in good school performance. Information seeking skills should be taught at an early age. If it is left until high school or university, it may be too late. There is a strong social demand for the teaching of media literacy and information seeking skills. Many Finnish libraries have seized the opportunity. Working in cooperation with schools, they organize teaching in information seeking on a regular basis. This means that library professionals must also have some pedagogical skills. An on-going media education project in Finland, coined ‘SuperLib’, is aimed at emphasizing the significance of Viewp int Seppo Verho ... friends are extremely important to young people but they are not very interested in social forums offered by libraries media education and training both library professionals and teachers to become ‘SuperLibs’, i.e. media educators. The Google Generation’s sharpest profile Many of the myths about the Google Generation have been made obsolete. In many ways they are just like any other generation, but in other ways they are in sharp contrast. Indeed this generation is skilful in information technology. According to a study in Finland, they are multi-skilled and they use several services and programs on a regular basis. Many times, they have a number of different media in use simultaneously, surfing while listening to music, etc. The Google Generation does not passively follow the media; rather, they want to participate and do things themselves. They communicate in Facebook, publish things on YouTube, write blogs and contribute to Wikis. This is evident in the decrease in popularity of passive media, such as television and newspapers, among people of this generation. For today’s children and youth, the Web is a powerful social tool. Usually, they use it to keep in contact with friends they normally see, but they are also able to reach others, with whom they share something in common and who live outside their place of residency. Friends are extremely important to young people. The social dimension is difficult The Google Generation’s favorite pastime has begun to take physical shape in libraries. Equipment and premises for filming and editing videos, small recording studios, music rooms, game rooms and performance stages have found their way into the library. The social needs of children and adolescents can be problematic as they would like to ‘hang out’ together in the library and this tends to cause clamour. The Espoo Sello Library has experimented with the notion of the library as a social scene with great success. Usually young people tend to vanish from the library but the library in Espoo has succeeded in keeping them as patrons and not only that, but in committing them to the library. Of course, it demands a lot from the staff, including new skills in youth guidance and counseling. As the services of Library 2.0 become more common, interaction and participation are increasing in the virtual library as well. Libraries have also explored their possibilities in SecondLife, Facebook, and in other social media where young people meet. Social forums function according to the peer principle, and the library may not be a welcome visitor unless it is able to find something in which children and youth are really interested. Not only does the library have to be present, but it also has to offer some kind of advantage. According to the CIBER report, young people are not very interested in the social forums offered by libraries. However, critiques of collections, commentaries and tagging could be successful because they support the library’s basic function. Young people also had a somewhat positive attitude toward book clubs and publishing lists of their own collections. Being social is such an important dimension of new generations that libraries should practice becoming more social until they have a knack for it. Competition steps up CIBER predicts that the competitive position of libraries will tighten up in the future. The explosive growth in Web publishing seems to be increasing as the threshold becomes lower and availability increases, for example with on-demand technology and the semantic Web. With this in mind, libraries should take the needs of the Google Generation very seriously. Seppo Verho Chief Editor Kirjasto magazine verho@fla.fi Translated by Turun Täyskäännös SPLQ:3 2008 13 DENMARK The (more or less) bookless children’s library A children’s library designed with children very much in mind and within the framework of the knowledge society – this is the underlying ambition of Aalborg Libraries’ development project ‘The (more or less) bookless children’s library’. If the children’s library is to play a vital role in the knowledge society, it is not enough just to offer children spectacular activities within a defined part of the circulation area. Traditional library practice, partly based on the book and partly on equating mediation with making things available, is obsolete in relation to modern children’s needs, according to the staff at the children’s library in the Aalborg Libraries. The aim of the project ‘The (more or less) bookless children’s library’ is therefore fundamentally to reconsider design, activities and materials so that the children’s library no longer primarily concerns itself with mediating books, but rather with children’s own culture and the new ‘Bildung’ concepts and cultural perceptions that set the agenda in the knowledge society’s universe of children’s culture. In this way the library will to a greater extent be able to act as creator of frameworks for children’s interpretation of themselves and the surrounding world. In concrete terms the children’s library is moving 90% of its books into an open book stack in the basement and is arranging a number of different mediation sections centrally in the circula- 14 SPLQ:3 2008 tion area, where computer games, books, DVDs etc. are presented in equal measure in relation to the users’ various needs. In order to match the children’s interest in media and media usage, 75% of the materials account is spent on play station, DVD and music and 25% on book material with the emphasis on the books the children ask for. At the same time the librarians are very determined not only to keep the new media in stock, but also to mediate their content via activities in which they themselves participate actively and in an initiating way. DKK 100, 000, are therefore earmarked for arrangements and activities during the project period. • The laboratory, a science room with textbooks, DVDs and special subject displays about e.g. weather conditions, natural disasters etc., as well as PC, scanner, printer and practical help available to children in the homework café. The actual design of the different areas is done in a cross-functional collaboration between the library and interior designers from Scandinavian furniture store Ikea, The regional theatre and other local partners. Mediation of the materials is primarily to take place via activities around the children’s library’s various media, expressions and cultural forms, where children, media and librarians interact. • The square, which is the first room you enter, with an exhibition area for materials from the other rooms, common facilities for the other rooms and service area. Each room is therefore designed with a view to exactly those activities and arrangements that take place there: • The gaming den, a PC room where you can surf the net and test genrecategorized games for PC, PS2, PS3 and Nintendo wii before borrowing them to take home • The reading room, a ‘chill-off ’ room with soft sofas, special subject displays and ‘I recommend’ exhibitions. • The nursery, a place for 0-7 year-olds and their parents where they can play, read aloud and find materials • The discothèque and the cinema, a mini cinema and a ‘listening post’ with display of CDs and DVDs In all the rooms all digital resources are exposed and mediated as well as all types of materials and new forms of mediation such as podcasting, big screens etc. In connection with the rooms there will also be a gaming club for boys, a manga club, a reading club where children and librarians regularly compete, exchange reading experiences etc. Help with homework in cooperation with the Danish Refugee Council is also on offer. The library also presents various arrangements with topical trends and cul- Monica C. Madsen “Hi. I would so much like to lend a book”. “Sorry - but we have many other good stories”. tural phenomena from children’s every-day lives, which give the children the chance to actively confront the culture in which they live. For example theatre sport, babybooktalk, computerintro for the youngest, search courses on the net, Singstar competition, computer games and animation workshop, chemistry show, author’s school, celebrity visits, film marathon night, poetry café, hobby workshops, recital and author arrangements, mini concerts and visits by a policeman or a zoo keeper combined with subject-related mediation of specialist literature. The arrangements are planned in cooperation with relevant associations and institutions like for example Jako Bole Theatre, Universitarium, AAU Spiluddannelsen, TRoA, GameSector. dk and the association ‘Tinsoldaten og Biocity’. ences to other interested children’s libraries at a final conference the 20. of November 2008. The project has received funding from the Development Pool for Public and School Libraries. The project started in February 2007, the new children’s library was inaugurated in October 2007 and was ‘run in’ via current evaluation until October 2008. During the project 58 different arrangements and activities took place and permanent collaboration with at least 20 partners was established. The library is also mediating its experi- Monica C. Madsen journalist, Bureauet mail@monicamadsen.dk Illustration: Dorte Karrebæk Translated by Vibeke Cranfield SPLQ:3 2008 15 DENMARK The room as mediator Why are you not satisfied with the way the children’s library functions today? - We have a lot of books and rows and rows of bookshelves in the circulation area, but the book no longer plays such an important part in children’s lives. The consequence is that we are making room for the other media on an equal footing with the books, both in terms of purchasing, shelf metres and the mediation as such. We are certainly not dropping the book, but we create space for the introduction of other media so that they can interact with each other as well as with the book. As to the book, we should like to mediate it in new ways, like reading clubs, national reading aloud competitions, kindergarten libraries, literature pages on the net etc. At the moment most of our books are arranged in long rows with their backs turned towards the public, and when we arrange them so that people can see the covers, loan figures rise by 50%. We have therefore concluded that the endless shelf metres are in effect a barrier to attracting children to books. As researcher Lotte Nyboe from the University of Southern Denmark points out in her study of children’s use of the library, many children believe that they cannot ask for anything other than books at the circulation desk. And when you think of the massive wall of books they are faced with in the library, it is no wonder that it affects the way children ask and the way librarians think. We therefore want to get most of the books down into an open stack in the basement and use the circulation area for activities where together with the children we delve into the content of all the different forms of material and services that the library has to offer. 16 SPLQ:3 2008 Why do you attach such importance to a radically new design of the physical space in the children’s library? - We wish to let the room act a tool for mediating our materials and knowledge. Today the library’s physical space seems more like an opponent, because it doesn’t show what we are capable of at all – that we do in fact have the competences for promoting the media in equal measures, and that we can do so much more than just passing a book or a cassette over the counter. It is therefore important to us to turn the design into a co-player in the mediation process so that our competences, our activities and the way we design the room form a whole. In fact, we want to use the circulation department as a kind of showroom with different areas where the children can experience our materials and offers in different ways. And it is vital that the activities take place in the circulation area, because this signals very clearly to the children that the library is a place where you can have a dialogue about more than just being handed the materials. In what way have you developed the new design for the library? - During the spring we developed ideas for the design together with Ikea’s interior designers where our librarianship competences and their design competences were intertwined. And we have been talking about getting a display artist to help with our various displays of materials. We want to get away from the usual institutional furniture and display tables covered in velour. How exactly are you going to mediate the content of your material through activities you participate actively in yourselves? Interview with project manager - Rather than just passing computer games over the counter we want to concentrate on the content together with the children the way they do it in for example reading clubs. Amongst other things we will arrange computer and PlayStation clubs where we sit down with the children and play computer games and set up tournaments and experience the universe of the games with the children. On their terms – with popcorn and cola etc. We also want to arrange learning activities like e.g. mini courses in photo shop so that you can edit photos for e.g. Arto (a danish chatroom for children). What does this kind of material mediation via activities require from the librarian? - That we – in an interaction with the children – delve into the content. That is to say that we actively and with total commitment share with them the experiences inherent in our materials and thereby create the essential dialogue for getting the message across. Why do you want to involve partners from outside in the mediation to the children? - You often have a tendency to forget to draw on competences other than those you automatically meet in your daily work. We can for example use people from our IT department in workshops on picture editing or people from computer games shops like EB-games, who are superb at introducing games to the children. And we can put focus on the content of non-fiction books by inviting a policeman to come and tell us about his work, while at the same time we introduce the children to books about the police. Or a keeper from the Zoo, while introducing books on animals. Sonja Ibach Nissen, Aalborg Libraries Lotte Nyboe’s study shows that the new media are not being mediated actively enough – is she right in saying that generally speaking librarians are not sufficiently equipped to promoting the new media? - Yes, I think so. The library’s task is to mediate and not just make material available and hand computer games over the counter. It is what is inside that is interesting to children. It is therefore important that as a librarian you get to know the new media and play the games together with children, show them how to use net services, arrange workshops where they find out that the librarian possesses knowledge which they can draw upon etc. This creates the dialogue with the children which is all-important in mediation, because this reveals what they think is cool and what is not. How do you make sure that all librarians get the necessary technical knowhow? - Most of us are quite familiar with new media – not all of us are crazy about computer games, but we have grown up with the new media. So we do know something about them, although everything develops rather rapidly. Our team is composed according to our different skills, so we have for example a super specialist on computer games etc. By teaching each other and exchanging new knowledge we make sure that we are all of us reasonably updated. We have made an agreement that we all have to be able to run a gaming club, and we therefore hold tournaments for the staff in e.g. PlayStation 2. We will also arrange workshops on e.g. blogs, Arto etc. These ‘gaming days’ is time well spent, because you develop competences in relation to the new media when you get down to it and have a go yourself. It is an effective way to conquer any hesitation towards something unknown and to learn something about children’s own culture in relation to the new media – i.e. picking up the language and the concepts children use when they are gaming or chatting. Have some librarians found it a bit difficult to change the daily practices so radically? - No. We have been discussing matters for such a long time that nobody feels that they have been pushed into it. Everyone in the team accepts that something radical has to happen if we want more children to use the library. You can’t keep going round and round in circles. But it is, of course, a challenge for all of us – everyday life won’t be the same again ever. Do you have some advice for others who want to change the daily working routines as radically as you are doing – how do you get all members of staff ‘on board’? - We spent a lot of time talking things through before writing the application. We all realised that the circulation area was totally out of date and not at all able to compete with the other offers children come across in their leisure time. And we agreed that something had to happen in the circulation department if we want children to go on visiting the library. While discussing what we could do differently, the idea for the project emerged. And because we discussed it for a long time before writing our project application to the Development Pool for Public and School libraries last autumn, everyone has had sufficient Monica C. time to get used to the idea of change Madsen as a necessary condition chosen by ourselves – it is not something that we have been forced into. Everybody in the team being included 100% in the process all the way through makes for a positive and open attitude on behalf of all participants. And we have committed ourselves to each other with certain rules for how we should act in relation to the new demands and challenges we are going to face – that we have to be prepared to say yes to developments. At the same time we are well aware that it may be difficult to change our fixed habits in certain areas, and that we are undoubtedly not going to get it 100% right the first time round. But via the current evaluation which we have built into the project, we have the chance all along to correct and change. How do you make sure that you keep up with the children’s changing needs? - We are going to appoint a children’s council, where we use the children as experts in relation to what is in, and what is not right now. The council will i.a. consist of representatives from our gaming- and reading clubs, and via the schools we will invite children from e.g. the pupils’ council so as to include others apart from our core users in the council. Interviewer: Monica C. Madsen journalist, Bureauet mail@monicamadsen.dk Translated by Vibeke Cranfield SPLQ:3 2008 17 FINLAND Days of children’s literature in Åland “I got to learn new things. Now I want to start writing. Reading books is more interesting now that I know the writers.” (Comments from children at the Days of Children’s Literature, 2007) Wind in the sails of Days of Children’s Literature “Reading books is more interesting now that I know the writers”. This is what children, who attended last year’s Days of Children’s Literature (DCL), had to comment about the event. Helena Bross, one of the writers who took part in the event, sums it up and says, “Everything was so well organized and really made an impression on me. It was very positive to see that the DCL seemed to be a communal event. People participated; they weren’t just doing their job, but exhibited true personal commitment to it.” The key words here are interaction between writers and children and that the DCL event was a communal event on Åland. Days of Children’s Literature! DCL was organized in association with the 15. annual Mariehamn Literature Days. It is a similar event that arouses interest. This year’s DCL took place between the 14. and the 18. of April. School librarian, Elspeth Randelin, blew wind into the sails of DCL four years ago. The force behind the idea was to increase children’s interest in 18 SPLQ:3 2008 reading. Revealing the primary idea behind the event, Elspeth says, “Children should not have to settle for crumbs. Children’s literature should have the same status as adult literature.” She continues, “Children should also have the right to literary adventures and events with writers.” With this in mind, DCL began to take shape. A committee was established which comprised representatives from Mariehamn’s school administration, Åland’s library association and Åland’s school districts. The idea was to create an event for the children of Åland in grades 1-9. Visits by Scandinavian authors of children’s books would be organized in all schools, and the event would culminate with the Vimmelfest to be organized in Mariehamn’s city library. Enthusiastic reception DCL was organized for the first time in 2005. It was received with enthusiasm and the committee began planning the programme for the following year. In 2007, the Åland library association became the organizer for DCL. The previous year the association had participated in organizing the event with representatives of the school districts and Mariehamn’s school administration. Committee 2008 Members of the committee for 2008 included Carina Sandell, Monica Andersson, Kerstin Gäddnäs, Agneta Wilhelms, Elsbeth Randelin, Gun Lindblom, and Marie Norrgran. The province of Åland, various foundations, institutions and associations have funded DCL. In addition to these, various enterprises and private persons have sponsored the event. Schools in Åland also participate in sponsoring the event by giving 5 euros per pupil. The funds are taken from each school’s budget for cultural activities. Before this year’s DCL a representative from the Svenskbygden succeeded in getting an interview with teacher Kerstin Gäddnäs, who represented northern Åland, Elspeth Randelin, who represented Mariehamn, and Gunilla Jansson, who is the cultural director in Jomala and chairperson for Åland’s library association. They formed an enthusiastic trio that bubbled with tales to tell. This year all of the pupils in Åland’s schools in grades 1 to 9 took part in the event, as well as daycares and schools for pupils with disabilities, which means a total of 3,000 children were introduced to authors who visited each school. The organizers explained, “The authors travel all around Åland, from Brändö to Fäglö, to the southern part of the archipelago and from Geta to Eckerö. Every school on mainland Åland receives at least one visit by an author with the exception of Lumparland, which meets their author in Föglö.” Thirteen writers and one illustrator A total of thirteen writers had been invited to the event: Ann-Christine Waller and Anni Wikberg from Åland, Benita Ahlnäs Carina Wolff-Brandt and Yvonne Hoffman from mainland Finland, Jonathan Lindström, Monica Zak, Mecka Lind, Christina Wahldén, Moni NilssonBrännström, Per Nilsson, Kerstin Lundberg Hahn and Niklas Krog from Sweden, and Jörn Jensen from Denmark. The organizers felt that this was an interesting group of writers for children. The organizers explained, “Moni Nilsson-Brännström is the holder of chair number 17 at the academy for children’s literature in Sweden.” Anni Wikberg is an illustrator and she works for the post office illustrating stamps. She has also illustrated Ann-Christin Waller’s book Små sommarsagor. Another interesting aspect of the event is that it has become so popular that writers actually ask to take part. The organizers emphasized that DCL is the first event of its kind in Scandinavia. DCL is like a smorgasbord, and it is not just for children. There are evening lectures and the opening of an exhibition for adults. The DCL opening ceremony was held in Mariehamn’s city library on 14 April at 7 p.m. and Britt Lundberg, Åland’s Minister of Culture and Education, delivered the welcome speech. The idea is to make the Days of Children’s Literature an event for people of all ages. Vimmelfest Vimmelfest is intended for children in the fifth grade and it has been described by children as the Nobel Prize celebration for children. It is an event where 320 children dressed in their absolute best enjoy ice cream, sitting at tables festively decorated just as in the Mariehamn city library. It is reminiscent of the Nobel celebration in that at one point the serving staff walk down the stairs carrying flambéed ice cream. DCL is a great opportunity and a source of joy for both children and participating writers. All of the writers are accommodated in the same hotel, which enables them to meet with each other and enjoy enriching moments together. Passionate about the event, Gunilla Jansson, Kerstin Gäddnäs and Elspeth Randelin felt that DCL has fulfilled all of their expectations in relation to the fact that an interest in reading and a love of children’s literature have grown. After having first chatted in Mariehamn’s city library, we went to one of the city’s bookshops, which had set up a book display well before the Days of Children’s Literature. “The books have sold like hotcakes,” the shopkeeper told us. All three book-shops in Mariehamn sponsor the DCL event. Benita Ahlnäs Librarian, Porvoo’s official tour guide and freelance journalist benita_ahlnas@hotmail.com Translated by Turun Täyskäännös Photo: Maria W. Boström SPLQ:3 2008 19 NORWAY Gamers... in the library? Drammen Library is proud to be among Norwegian pioneers in the introduction of video games as a natural part of library services for children and young adults. In this article we shall present the arguments in support of the use of video games in the library arena and give some advice to anyone interested in carrying out a similar project. expressed in the mid-90s about the usefulness of the Internet and the feared possibility of people surfing for pornography in a public library. Today the question is how can something so commercial, so ‘pointless’ and so potentially harmful to kids as video games really find a place in the library - and why should one pursue such a project? Video games in the library When new media enter into traditional arenas there is usually no lack of dire warnings. Think back to the introduction of films into libraries, the criticism It can be daunting to be faced by new and unfamiliar things, but that is no excuse for not looking more closely in order to judge whether or not the myths are true. The media follow their own agenda, often focusing on conflicts and the negative aspects of a particular phenomenon, which in the case of video games means addiction and violence. These are, of course, genuine problems that must be taken into account. There is, however, another reality, namely that video games can have a social and socialising effect. They can teach us new skills, such as languages and mathematics, they can offer an alternative and more interactive method of telling stories and they can improve our ability for logical thinking Øyvind Svaleng and reaction. Most important of all, however, is the fact that video games possess their own intrinsic value as a cultural expression. Therefore any argument for their inclusion in the library must go to the very heart of library philosophy, combining old and new conceptions as to what library space should contain and, not least, for whom it should exist in the first place. Booklovers and newspaper readers already have their place in the library, but what about those youngsters who in their daily lives enjoy a completely natural relationship with computer games? Should we simply direct them to literature for children and young people? In many cases this will be tantamount to showing them the door and reinforcing the myth that libraries are just places full of dusty books and of no possible interest to them. Take video games seriously Moralising objections must be met with the same rationality shown when arguing for the purchase of books and periodicals. Not everything is good. Not everything is constructive. However, the material concerned may have its own inherent value and potential. One of our aims in introducing video games into our library is to make them less ‘scary’ to new user groups. By bringing them into the library we hope to offer those who normally would not play such games, both visitors and librarians, the opportunity to try it out. Video games are also a good way to activate children. Today’s games are by and large a social activity, where players participate in a different way than before. Video games are also an excellent way to involve and attract new users to the library. Gaming in the library Unlike a personal computer, a video game console is a machine designed for one purpose only, namely to play games. Today’s consoles can be roughly divided into two types and three manufacturers. The two types are handheld and stationary. Hand-held is a portable console made to operate anywhere and anytime, whereas a stationary console requires a power supply, cables, a screen and controls. The three manufacturers are Sony, Nintendo and Microsoft. Sony makes two stationary consoles, PlayStation 2 and 3 (PS2 and PS3) and also the hand-held PlayStation Portable (PSP). Nintendo offers one stationary console, the Wii, and one hand-held device, the DS. Microsoft has its Xbox 360, a stationary console. Here, at Drammen Library, we have decided to concentrate on video game consoles as the simplest solution, since neither the game itself nor any other software requires installation. Once the console is plugged in and the game inserted, one can play on an unlimited number of machines. A video game console is therefore less demanding than traditional computer games and also costs less than a PC. Fixed consoles in the library We have purchased all the types of Marte Vatshelle Salvesen Jonas Svartberg Arntzen gaming consoles, except for the PSP. We have taken a broad aim in order to attract as many users as possible. The Xbox 360 and the PS3 are set up as fixtures in the library and are available for use at all times when the library is open. Users are required to borrow games from the desk and find a place at a vacant machine. The games cannot be taken home (due to Norwegian copyright legislation) and the age limits enforced are the same as for borrowing films. In order to avoid extra work and cable problems, we do not offer sound or the possibility of saving games on the consoles. Some users find it boring without sound, so we are considering supplying headphones. By and large, however, things work quite well without the sound. Both the Xbox 360 and the PS3 have large inbuilt hard disks where games in progress can be stored. However, although this facility is available, there are no safeguards against other users continuing with the game or erasing it completely. Every Wednesday is gaming day Once a week we connect the Nintendo Wii to a projector, in order to play on a large screen. This makes the game more interesting both for the players and for the spectators. The Wii is particularly suitable for this type of active and social gaming. On the Wii console four persons can play simultaneously. Motion sensors in the controls make it necessary to move when playing, so that those playing SPLQ:3 2008 21 tennis, for example, must perform the actual tennis strokes. Pressing buttons is no longer enough. The various multiplayer modes create a social atmosphere. Many of our preconceived doubts were proved unfounded. Children are good at organising themselves when they play these games, but adult supervision can be useful. Play, play, play For librarians with limited personal experience with video games, choosing the most suitable titles can be a challenge. We spend time testing games, reading reviews on the Internet and keeping ourselves up-to-date. When choosing a game one must take into account playability, degree of difficulty and suitability. One of the most important aspects is to choose games which appeal to users and which they can quickly master. It can be tempting to purchase games with an educational element, but our experience shows that these are seldom lent out. Our users prefer to leave the schoolroom behind when they come to the library. Another and equally good solution can be to choose games together with the youngsters themselves. Borrowing statistics In 2007 we had about 5,000 borrowings of games for the Xbox 360, which represents a circulation of somewhat more than 100 per game. A particular feature of the Xbox games with the highest turnover is that they all have a minimum age limit of three years and that they contain a social 22 SPLQ:3 2008 aspect, either on the basis of cooperation or of competition. The most popular games at Drammen Library are those based on car and motorcycle racing and other sports. The 13 top favourites include no less than 9 from these categories. Our statistics reflect the fact that we strictly enforce age limits, the majority of borrowers being under 16 years old. The games with the lowest age limit will naturally be those with the highest borrowing figures. At the same time we can observe that the most popular games are those where two or more participants can play. It is also the case that the games most often borrowed are those which are easy to grasp, require no prior knowledge and have a fairly straightforward plot. Many possibilities Whether or not the introduction of video games into libraries is a success naturally depends on the resources available and on the interest and abilities of those managing the project. We have outlined some aims and possibilities, but our solution is not necessarily the final answer. We believe that video games have a place and a future in the library and that this is only the beginning to what libraries can offer in this area. Acquiring one or two consoles in order to attract greater participation in library activities could be a good place to start. Jonas Svartberg Arntzen IT-librarian, Drammen Library jonarn@drmk.no Øyvind Svaleng Cultural worker, Drammen Library oyvsva@drmk.no Marte Vatshelle Salvesen, librarian, Drammen Library marsal@drmk.no Translated by Eric Deverill Photos: Beate Ranheim Recommended literature: Gamers... in the library? By Eli Neiburger Grand Theft Childhood by Lawrence Kutner and Cheryl Olson drammenpopkult.wordpress.com gaming.ala.org/news - News about games and gaming PROCESS FOR SELECTION An international advisory committee made up of librarians, information technology experts, and foundation staff evaluates applications based on candidates’ innovative efforts to: • make computer and Internet access free to the public • train the public in using technology and accessing information • educate staff on technology use and • reach out to underserved communities. The committee selects a list of final candidates for consideration by the Bill & Melinda Gates Foundation. Following an independent financial and organizational review of the finalists, the foundation selects the award recipient. HOW TO APPLY Deadline Completed applications must be submitted by 31 october 2008. Obtaining application forms The Access to Learning Award application form is available for download at: www.gatesfoundation.org/ATLA. We invite you to apply for the Bill & Melinda Gates Foundation’s annual Access to Learning Award The form is only available in english and must be completed in english in order to be eligible for review by the advisory committee. Applications may also be requested by email at: ATLA@gatesfoundation.org. Scandinavian Shortcuts Mobile Library Brønderslev DENMARK Mobile library services of today and tomorrow Following the structural reform in municipal government in Denmark several of the new and bigger municipalities have closed down smaller library units and replaced these with mobile libraries. In addition to the more traditional library services such as borrowing books and information retrieval the new mobile libraries also provide citizen services. This could mean e.g. information and guidance on how to register at the daycare centre or how to change your address, how to apply for housing subsidy or health insurance and the forms needed for doing this. 24 SPLQ:3 2008 In the case of Brønderslev municipality 15,000 of the 35,000 inhabitants live outside the bigger communities which means long distances to the nearest library or citizen service centre. The subject areas covered by the service at the mobile library were decided in cooperation with the citizen service centres. The subject matters that were chosen are the ones most often asked about and the kind of questions that can be handled at a mobile library. The library staff have a hotline to the citizen services even at times when the town Mobile Library Ringkøbing-Skjern hall is closed. The idea is to provide the services as close to the citizens as possible by using the mobile libraries. The traditional library services and the citizen services are not the only service forms of the mobile library, though. The new and popular ‘Book a Mobile Library’ service means that the local communities are able to get tailormade services where and when they want them. In the same issue of Danmarks Biblioteker another mobile library is also presented. Denmark’s biggest municipality Ringkøbing-Skjern runs a special mobile library serving the kindergartens and daycare centres in the large town. The mobile library not only offers the usual services of borrowing and returning materials but also rhyme workshops, book talks, performances by professional actors, dancers, musicians etc. The kindergartens get to book ‘the rolling children’s library’ themselves at a time when it is most convenient for them. (Danmarks Bbiblioteker 2008:4) Crime Book Fair in prison What better place for an event concentrating on detective stories and popular criminal literature than a former prison! Horsens Public Library in Denmark has organised their Crime Book Fair since 2003. This year’s fair kicked off with a one-day workshop on detective short stories for library staff, authors and high school teachers. On Saturday there were talks, discussions and interviews with authors – plus hot dogs and beer. This year the library also launched a crime wiki with articles on books and films. The local event gets good and well-deserved coverage in the media. (Bibliotekspressen 10:2008) FINLAND Oulu City Library reaches out to housebound users Oulu City Library and the Department for the services for senior citizens have been working together to improve and develop the outreach services of the library. The aim was to improve the services for senior citizens and the visually impaired, to increase the number of users and to make the services more effective. The common goal for the library and the Department for the services to the elderly was to find new ways to support the living at home of the aged. As a part of the Virtual Personified Service Portal for Senior Citizens Project the library took part in a view phone pilot project, organised literature circles for senior citizens and produced a literature CD to support work with the aged. During the four-year project new features were added to the library system so that personal profiles on the reading habits of the senior users could be saved in the system. The system can check new titles against a list of previous loans to find books the users have not read yet. Several different profiles can be defined for any one user. The aim was to increase personalisation of the services and to make distance use of the services easier for housebound library customers. Kirjastolehti (Link at http://kirjastoseura.kaapeli. fi) Municipal decision-makers as library users Oulu is by no means the only city in Finland to carry out projects or user surveys but also the second piece of news from Finland happens to come from the region of Northern Ostrobothnia where the public libraries mapped out the local decision-makers’ knowledge of library services and their use of the libraries. All municipal decision-makers in charge of library matters were sent a questionnaire which they could answer anonymously. In the city of Oulu, the response rate was an acceptable 47%. All the respondents thought the public library to be an important basic service. The decision-makers proved to be rather active users of library services; half the respondents reported visiting the library monthly and reading more than 20 books a year. Most respondents said they used the library mostly for borrowing material but also for reading newspapers and journals and visiting the exhibitions at the library. 37% reserve material and renew loans on the Internet. As many as 80% are happy with the library collections – still, half of the respondents would use the library services even more if new titles were more easily available. When asked about developing the library services the respondents suggested, maybe somewhat surprisingly, establishing new libraries for new residential areas, organising literary events, increasing the book budget, listening to user feedback - especially from chil- SPLQ:3 2008 25 Scandinavian Shortcuts dren and teenagers plus more active information about the library services. A lot of the survey results sound very promising and will hopefully make all the decision-makers more aware of the current library services. One of the questions produced mindboggling answers, though. When asked how big a proportion of the municipal budget the library services made up, only 27% could even roughly estimate the share of the library expenditure while a third of the respondents did not so much as hazard a guess. the law and the author signs a contract stating she or he owns the copyright to their material. The library believes the demotek to be a real alternative to YouTube and the abstract nature of computer files: to have your music CD or manuscript available at the local library is more concrete and tangible. While delivering and hanging up posters for the Demotek, the library staff already encountered enthusiastic reception: At a café a member of staff wanted to give two music CDs to the librarian to take to the demotek. (Bok og bibliotek 2:2008) (Kirjastolehti) (Link at http://kirjastoseura.kaapeli. fi) NORWAY Bergen Library The first demotek in Norway The first demotek in Norway was opened in Bergen in March and is modelled after the 80+ demoteks in Sweden (presented in SPLQ 2007:1). The new department at the library hosts demos in the fields of music, literature, film, photography, graphic arts etc. It is meant to be a stepping stone for aspiring artists from 14 to 30+ in the city of Bergen. Nobody will be refused providing the works do not break 26 SPLQ:3 2008 Library users: Who are they and what do they really do at the library? A study of 3,337 library users in Oslo, Trondheim, Kristiansand, Stavanger and Bergen was carried out using observation of user behaviour during library visits. Borrowing and returning books accounted for 50% of user activities which is yet another indication that new measures are needed for describing library use. The mere number of visits or issued books does not tell us how the visitors make use of the library. A library without barriers In Kongsberg Library the traditional information desk has been replaced by a round table where the information retrieval takes place in a more democratic setting than before. This has been done in many libraries elsewhere, but in Kongsberg the use of laptops makes searching information and revising the initial searches possible also between the shelves. This simple solution makes it easier to work with the users instead of working for them. Removing the physical barriers between library staff and users can create a more equal situation. It also makes running back and forth between the desk and the shelves unnecessary. The use of laptops also made it possible to take the library out to the streets during the yearly jazz festival: Librarians equipped with laptops and book trolleys could lend out material for relaxed patrons at the pavement café. (Bok og bibliotek) According to the results, 71% of the library visits lasted less than half an hour while on average a library visit took 35 minutes. 11% of the visitors were studying or working at the library for over half an hour whereas 2% of the visitors did not use any library services during their visit. A quarter of all visitors approached the staff with questions. The assumption of libraries as complex institutions with numerous uses was confirmed by the results: The library visitors really used the library in different ways for studying, leisure, reading, meeting people, accessing the Internet etc. (ABM-skrift 46, 2008; Bok og Bibliotek – aktuellt: http://www.bokogbibliotek.no) SWEDEN The whole of Malmø is reading The biggest reading initiative in Sweden was awarded the Swedish Arts and Business Award 2007 in the category of ‘Corporate Social Responsibility’ for the successful cooperation between Selected by Päivi Jokitalo Malmø City Library and the Swedish Savings Association Foundation. The target group of the 3-year project are all second to fifth graders in Malmø, 24,000 pupils altogether. The initiative is carried out in cooperation with the local pedagogical centres and other cultural institutions in the city. Wellfunctioning and permanent structures and networks have also been created between the public library staff and the school libraries. out. In the region of Skåne, several projects have been initiated where culture is seen as one of the tools towards better health. All the women taking part in the literature circle were registered library users but had not been frequenting the library for a long time, maybe several years. Meeting with the other women, and reading aloud from works of fiction is meant to have a positive influence on the health of the participants. (Biblioteksbladet 2008:5) The two project coordinators have organised seminars in e.g. dramatised book talk for the staff and come up with ideas for activities, but it is up to each library and school class to decide what methods and events they want to make use of and arrange. One of the most exciting sub-projects was the detective story relay where over 500 school pupils in grade 2 wrote a whodunit called The Secret Mission of Konrad and Milou with the first and last chapters written by an author. The book was also printed and made into a play. (Biblioteksbladet 2008:5) A more silent library by adding sound Contradictions in terms can sometimes work and produce desired effects against all odds. This has been the case at the school library in Viktoriaskolan on the island of Oland in Sweden. After setting up a sound installation of the sounds of wind, water, forest, birds and even frogs, the sound levels at the library have actually fallen. The wallpaper of the sounds of nature has made the school library a quiet and peaceful working and studying environment. It even drowns the noises from the printers and the ventilation system. Reading aloud for burned-out women The public library in Helsingborg has started a literature circle for women who have been diagnosed with burn- (Biblioteksbladet 2008:4) Scandinavian Shortcuts are selected by Päivi Jokitalo Licensing Coordinator National Electronic Library Services / FinELib The National Library of Finland Keep up with developments in the Nordic public libraries in Scandinavian Public Library Quarterly Scandinavian Public Library Quarterly Volume 41, no. 3, 2008 SPLQ Ministry of Education and Culture P.O.Box 29 FI-00023 Government Finland Legally responsible publisher: Editor-in-chief Barbro Wigell-Ryynänen barbro.wigell-ryynanen@minedu.fi Assistant editor: Tarja Mäkinen tarja.makinen@minedu.fi Ministry of Education and Culture Co-editors in Denmark, Norway and Sweden Jonna Holmgaard Larsen jhl@bs.dk Danish Agency for Libraries and Media Tertit Knudsen tertit.knudsen@abm-utvikling.no Norwegian Archive, Library and Museum Authority Mats Hansson mats.hansson@kulturradet.se Swedish Arts Council Lay-out: Staehr Reklame & Marketing Print: C.S.Grafisk A/S ISSN 0036-5602 Electronic ISSN: 1604-4843 Scandinavian Public Library Quarterly (SPLQ) is published by the Nordic Public Library Authorities Scandinavian Public Library Quarterly www.splq.info