Technik Connection - Lufthansa Technik AG

Transcription

The Lufthansa Technik Group Magazine
20 years Lufthansa Technik
Improving efficiency
Engine Services
Avoiding costs
Aircraft Interiors
Upgrade to the future
2.2015 March/April
Airbus A350 XWB services
Extra-wide
support
2 | Content
Lufthansa Technik Connection 2.2015
8
Lufthansa Technik
• 20 years: Company milestones
• Interview with Wolfgang Weynell: “Continuously improving processes”
Aircraft Services
• A350 XWB services:
Support takes off at full throttle
• ZERO-G conversion:
Max effort for zero gravity
A350 support takes off
3
6
8
22
Engine Services • Cooperation with Rolls-Royce:
11
Reducing Trent 500 costs • Lufthansa Technik’s Design 11
Organisation (DO):
AERO Alzey increases capability
• Interview with Bernhard 12
Krüger-Sprengel: “We know
how to avoid costs”
Lufthansa Technik has started servicing the A350 XWB
with a comprehensive service spectrum.
“We know how
to avoid costs”
Bernhard Krüger-Sprengel
explains the company’s unique
selling points for engine MRO.
Aircraft Modification
• Cabin modification: Upgrade to the future
12
14
Technology & Innovation • Project “Auto-Pro”: On track to robotics in MRO
VIP & Executive Jet Solutions
• Asia and Greater China: Executive solutions
for a dynamic region
eServices
• manage/m® WebSuite: New function for Nok Air
Lufthansa Technik has positioned itself
as a partner of choice for all modification
and upgrade requirements.
Lufthansa Technik is converting an A310
to an aircraft for parabolic flights.
Component Services
• Thomas Cook: Leading support
for a leading airline group
•Contract:
Aeroflot extends cooperation
14
18
20
25
26
27
Categories
• News
4– 5
•Personalities
25
• Products & Services
28
• Contacts
30
Lufthansa Technik Connection
is a complimentary information service for Lufthansa Technik’s
family and friends. Published every two months.
This and earlier issues can be downloaded from our website
www.lufthansa-technik.com/connection
22
Publisher
Lufthansa Technik AG
Tilman Tesseraux · Marketing · HAM TS1/M
Weg beim Jäger 193 · 22335 Hamburg, Germany
Infoline +49-40-5070-5553 · Fax +49-40-5070-8860
marketing.sales@lht.dlh.de · www.lufthansa-technik.com
Editorial Production
Editorial office: Flightlines, Hamburg
Design: Art Works! Werbeagentur, Hamburg
Photos: Lufthansa Technik AG, Lufthansa AG
Printing: Beisner Druck GmbH & Co. KG
Lufthansa Technik | 3
20 years Lufthansa Technik
With Lufthansa Technik celebrating its 20th anniversary, the year 2015 gives plenty to reflect on in terms of the tradition
and pioneering spirit, innovative drive and competitiveness of the Lufthansa Group’s MRO subsidiary. From the first day,
Lufthansa Technik’s customer magazine Connection established a strong link to the global customer base.
1998
1995
Connect
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4.99
The Lufth
ansa Tech
nik
The same year Lufthansa
Technik records the 1,000th jet
aircraft overhaul in Hamburg.
Founded officially on
October 17, 1994, L ufthansa Technik AG
commences operation on January 2, 1995.
ility for
Landing
Magazin
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for A320
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1997
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art Antenn
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Connect
March/A
ility
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Lufthansa Technik is recognized
by the then responsible German aviation authority
(LBA) as a production facility for aircraft components.
Superb
ld
for the wor
Econom
ics
Compo
Repair site Parts
by ARC
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nik Maga
ansa Tech
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before the
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Keeping safety
eyes on
Technik Magazine
The Lufthansa
lht.in folin
e@lh t.dlh
2000
Additional subsidiaries and
joint ventures are established worldwide, including
Lufthansa Technik Budapest,
Hungary, Lufthansa Technik
Philippines, Manila, BizJet
International, Tulsa, OK, U.S.,
Lufthansa Technik Shenzhen,
China, Lufthansa Technik
Landing Gear Services UK,
London.
More Pe
for Less rformance
Money
.de
www.lufth
ansa -tech
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6.2002
2001
Nov./December
Connection
Boeing 737
e
Winglets improv
performance
The Lufthansa Technik Magazine
Media revolution
rd
Live TV on boa
Passenger numbers drop
globally following the terrorist attacks
on September 11, 2001.
Lufthansa Technik is not immune
to the crisis in aviation, but remains in
the black unlike many competitors and
even enlarges its customer base.
nik
sa Tech
Lufthan ay to the future
w
s
it
on
en
Jürgen Wilk
Interview:
Interview
s
New team lead es
Marketing & Sal
+49-4 0-50
Phon e
70-5 553
860
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6.2003 Nov/Dec
chnik.co m
2003
Industry perspective
A330/A340 Customer Community
Total Asset Support TAS
Team spirit
proves its value
The MRO market in North America
The art of aircraft transition
Powerplant Services
Carefree repair package
Founding of a joint venture with MTU
Aero Engines in Kuala Lumpur, Malaysia: Airfoil Services.
Lufthansa Technik Shenzhen
st
2003
5
Dubai
Dubai
H a ll · S t a n d
Capabilities expanded
An additional overhaul operation
for narrowbody aircraft is
established in Europe with Lufthansa
Technik Sofia.
MRO Comp
etence
Engineerin
technologyg and
is key
2007
Interview with Henningsen
August Wilhelm
“Precision
and strength”
In addition to an overhaul
center for CFM 56 engines,
development of the new
Innovation
division takes off.
Airline Supp
ort Teams
The Lufthansa Technik Group Magazine
sa
50 years of Lufthan
ersary
A golden anniv
2008
of services
A new world
Aircraft
Government
The Flying
Doc
Composites
tors for
Nacelles &
6.2014 November/December
ns
ve Jet Solutio
VIP & Executi
& Special Mission
ncy
Commercial efficie
Platinet ®
Around the
clock,
around the
globe
Total
Material Opera
tions
Virgin Ame
Integrated
upgrade support
rica
Technology takes off
infusion
Aircraft Leasing & Trading Support
More value for
the leasing world
Technical Operations Management
First-class care
for Arik Air
2009
New overhaul lines open up
in Lufthansa Technik Malta
as well as Lufthansa Technik Sofia; Lufthansa Technik
Maintenance International offers maintenance services for
international clients in Frankfurt with immediate effect.
2012
tober
52
Maximizing
fleet utilization
Engine Parts and Accessories Repair
5.2007 Sep
tember/Oc
W
Technical support for no-frills carriers
Made by Lufthansa Technik
Slashing repair costs
Technik Gro
up Magaz
ine
2004
Ameco Beijing, the joint
venture between Lufthansa
and Air China, celebrates
its 15th anniversary.
In September 2004, Lufthansa
Technik unveils a major service
offering for the A380.
7-12 Dec.
Cabin system innovation: nice™
e
Additional joint ventures are
established: Spairliners in Hamburg
and N3 Engine Overhaul Services,
Arnstadt, Germany.
e
3.2005 May/Jun
p Magazine
Technik Grou
The Lufthansa
W
2005
The Luftha
nsa
Connection
2002
Founding of
Lufthansa Technik Malta.
Connection
flying
erLufthansa
Technik Magazine
timThe
Keeping an old
Ju 52
070-5553
phone +49-40-5
e@lh t.dlh
Technology & Innovation
Every liter counts
2013
Lufthansa Technik enhances
its overhaul capacities in Malta, Budapest,
Shenzhen and at LBAS in Berlin.
Lufthansa Technik is to invest 200 million euros in
promoting innovation projects over a four-year period.
The first sod is turned in the construction
of the new overhaul location
Lufthansa Technik
Lufthansa Technik Philippines opens a third hangar for widebody
Puerto
Rico (LTPR).
aircraft. The VIP & Executive Jet Solutions division in
Hamburg commences the world’s first 747-8 VIP cabin installation.
2014
4 | News
Dublin
Milan
Hamburg
Santiago de Chile
Basic agreements
and more
Leasing Services // Lufthansa
Technik has signed new conNew office in Santiago tracts for its Leasing Services.
A basic agreement was signed
Regional Sales // Lufthansa
Technik has opened a new sales with a special purpose company
managed by BBAM, a leading
office in the Chilean capital
Santiago – a step that acknowl- player in commercial aircraft
leasing, financing and manageedges the growing importance
ment providing over 200 airline
of the South Latin American
customers in over 35 countries
aviation market. Air traffic and
with fleet and financing solutions
related technical services are
over its 25+ year history. As a
permanently growing in the
first concrete task, Lufthansa
region.
“Having a population of around Technik has performed a core
ten airlines within the region, the performance restoration on a
CFM56-5B engine for the comsouthern part of Latin America
pany.
offers us great potential. We
Building the foundation for
want to be a reliable partner to
our customers, and geographic further cooperation, a basic
proximity plays an important role agreement was also signed
with Jackson Square Aviation
in that regard,” explains Jörg
Femerling, Director Sales South Ireland, an operating lessor
based in Dublin and wholly
America at Lufthansa Technik.
Carlos Sotomayor, office manager owned subsidiary of Mitsubishi
in Santiago, adds: “With the sup- UFJ Lease and Finance. //
port of this new office, we want
to get closer to our customers
within the region and be available
to them any time they need us.
That’s the best approach to
convince potential customers
of our advantages.” //
TCS® for Neos
Contract extension // The
Italian airline NEOS has extended
its Total Component Support
(TCS®) contract by five years.
The supported fleet consists of
six Boeing 737-800 (Winglet)
and two Boeing 767-300ERW
(Extended Range Winglet), with
a third 767-300ERW operating
from June 2015. The TCS®
agreement covers component
repair and overhaul services as
well as pooling.
Marco Brusa, Technical Director
at NEOS, said: “We are very
pleased to continue our cooperation with Lufthansa Technik
who has proven outstanding
service reliability throughout
the past 12 years and has been
able to provide a very competitive offer.” Georgios Ouzounidis,
Lufthansa Technik’s Director
Sales Europe, said: “We are
very proud that Neos further
trusts in our support. We are
looking forward to support and
assist NEOS in its successfully
expanding business.” //
Find us on Facebook
Business // With Facebook
profiles having become the
standard for B2B (business-tobusiness) companies, and with
customers also increasingly
represented, Lufthansa Technik
Group has established a Facebook page. The Facebook
presence should serve to make
Lufthansa Technik more readily
tangible. The aim of the social
media presence is to provide
insights, give fans the opportunity to take a look behind the
scenes and demonstrate the
enormous diversity of Lufthansa
Technik’s areas of business,
products, people and tasks. //
Lufthansa Technik on
Facebook: facebook.com/
lufthansatechnikgroup
News | 5
Hamburg
Hamburg
Shannon
US patent for
GuideU technology
Shannon Aerospace
renamed
Lufthansa Technik Shannon //
The Irish facility operated by
Lufthansa Technik as part of its
European aircraft overhaul network is now called Lufthansa
Technik Shannon. What used to
be Shannon Aerospace (SAL) –
a wholly-owned subsidiary of
Lufthansa Technik – has thus
joined Hamburg, Berlin, Budapest, Malta and Sofia as one of
the six European base maintenance facilities in name as well
as in practice. The change in
name coincides with the 25th
anniversary of the company
which provides services to over
50 airlines and employs a workforce of more than 500.
The renaming of the company,
which is located at Shannon
Airport in western Ireland, is not
yet visible everywhere and will
be implemented step by step
over the coming months.
It will not entail any changes
for customers in their current
contracts, addresses or contact
partners. Lufthansa Technik
Shannon specializes in the
overhaul of short- and mediumrange aircraft. The services
offered include basic overhauls
(D-checks) and annual checks
(C-checks) on the Boeing 737,
757, 767 and the Airbus A320
family of aircraft. //
Floor path marking //
Lufthansa Technik has received
the US patent for its “silicone
matrix” in GuideU. GuideU is
the progressive development of
Guideline®, Lufthansa Technik’s
non-electrical and therefore
maintenance-free floor path
marking system, which shows
crew and passengers the way
to the aircraft’s emergency exits
in an emergency situation.
In addition to a wider choice of
colors with the same high luminosity, GuideU is lighter than its
predecessor and the profile can
be supplied with any curvature
compared with the formerly
straight profile. GuideU is also
moisture-resistant and flatter as
well as impact- and scratchresistant, which means that it
can be used for both textile
areas and wet areas. Specific
tests were carried out and documented to emphasize and
define the innovations more
clearly in a bid to convince the
US examiners of the inventive
achievement.
“The silicone matrix was a critical invention for successfully
achieving these properties,”
says Wolfgang Sutter, Development Engineer and Product
Manager for GuideU. The special product properties were
therefore finally recognized as
new and inventive by the US
patent office and the patent
granted. //
For more information:
www.guideu.com
São Paulo
Component supply
for Azul
TCS® // Lufthansa Technik and
the Brazilian low fare airline Azul
Linhas Aéreas Brasileiras have
signed a comprehensive component supply contract for the
airline’s fleet of seven A330-200
aircraft. The Total Component
Support (TCS®) agreement covers maintenance, repair, overhaul
and engineering services as
well as pooling and home base
lease at the airline’s home base
in Campinas,Viracopos.
“We are extremely pleased to
partner with Lufthansa Technik
for our A330 component support.
Lufthansa Technik convinced us
that even a large MRO provider
could customize its services to
the individual needs of an airline
who is building an international
high-frequency operation that
requires a high level reliability
and availability,” said Amir
Nasruddin, Director Aircraft Programs & Procurement of Azul.
Jörg Femerling, Director Sales
South America of Lufthansa
Technik, commented: “I would
like to thank Azul for the trust
they have placed in us. This
contract signature is a large
success for us in the growing
but highly competitive Brazilian
market. As a strong partner we
will offer an optimal component
support to assist Azul.”//
Service provider
for Moog
A350 and 787 // Lufthansa
Technik and Moog Inc.
announced the signing of a
contract making Lufthansa
Technik an authorized service
provider for Moog’s flight control
products on both the Boeing
787 and the Airbus A350 aircraft.
Moog is the original equipment
provider for both primary and
high-lift flight control actuation
systems on the 787 and the
primary flight control actuation
and trailing edge actuation
system on the A350.
Lufthansa Technik’s component
division already plays a major
role in supporting the 787 for
multiple customers and is preparing for the entry into service
of the A350 for Lufthansa and
other customers. This agreement
allows Lufthansa Technik to
directly offer its customers MRO
services specifically related to
Moog’s 787 and A350 products.
“We are pleased to be working
with Lufthansa Technik on
the 787 and A350,” stated Kate
Schaefer, Moog’s General
Manager of Commercial Aircraft
Services. “We are dedicated to
providing our customers with
unparalleled service and support
and this agreement expands the
service choices available to the
airlines.”//
6 | Lufthansa Technik
“Continuously improving
processes and efficiency”
The reorganization of the sales division into three regions is the latest change in Lufthansa Technik’s
corporate history. Wolfgang Weynell, Senior Vice President Corporate Sales & Marketing, explains
how the company’s business has changed in the 20 years since its foundation, how it reacted to
the market and which strengths made Lufthansa Technik the leading MRO provider in the world.
In your view, how has the company
developed over the past two decades
overall?
Wolfgang Weynell: Actually, we have been
doing business with customers other than
Lufthansa since the 1950s – only that we
were still a technical department of Lufthansa
back then. However, the foundation of
Lufthansa Technik and the start of operations as an independent company within
the Lufthansa Group some 20 years ago
marked an important step in that it presented a clear message that we were ready
and willing to take on the external market.
We nearly quadrupled our revenues within
that period and we have continuously
developed our products to best meet the
customer needs within a significantly
changing market.
Can the company’s development be
exemplified by any important figures?
In the mid-1990s, the majority of our revenues – around 70 percent – still came from
business with airlines in the Lufthansa Group.
This has changed significantly. Today, business with external customers accounts for
around 70 percent of the entire Lufthansa
Technik Group’s revenues – bearing in mind
that the MRO market has been growing
continuously overall. We now have for
example some 3,500 aircraft under component support contracts, with about 1,700 of
those being Airbus A320s. And we have
grown from a technical division to a global
group of more than 30 companies in Asia,
the Americas and EUMEA.
What are the drivers that enabled
continuous growth for Lufthansa Technik
over this period?
Continuously improving processes, reducing
costs and increasing efficiency are ongoing
topics for us – and have been from the very
beginning. That is why we’re able to play in
the first league of the MRO market today.
Another thing that has always been important in everything we do is fulfillment. In other
words, when we conclude contracts, we
meet our commitments and always deliver
what we have promised.
And of equal importance is customer proximity, we have moved our sales and customer support teams into the regions to be in the
same time-zone as our customers and to
react on short notice to customer needs.
Is there a product that stands out for
you in the range of services that have
been created or further developed
over the past 20 years?
Besides the continuous improvements of
our core MRO products such as engine
and component support and repair we
have further developed services which are
of direct operational help to our customers.
Our Airline Support Teams (AST®) are a
good example. As early as the 1990s, we
always had mobile repair teams on standby
in Frankfurt that focused on on-wing engine
repairs. These teams made a name for
themselves throughout the industry. Since
then, we have decentralized this topic and
brought it out into the regions.
AST® teams are now not only stationed in
Europe, but also in Asia and North and
South America and we have further developed these services to cover not only
engine repairs but also structural, landing
gear and composite repairs. This allows us
to reach our customers even faster in their
respective time zones – either because
they need urgent help or because they
want to avoid shop visits for their engines
through targeted, planned measures. But
that is just one of many examples.
Another important topic in today’s
MRO industry is IT. What’s Lufthansa
Technik’s position in this area today?
We have established interfaces to all
important MRO IT platforms. No matter
whether a customer uses AMOS, TRAX or
another type of MRO IT to map its technical
operations, we have the right “connector”
for it. Customers don’t need to worry about
how to connect their IT with ours; they get
full transparency over all processes without
having to adapt their IT systems. And not
to forget, our customers also have access
to our own web-based customer platform
manage/m®, which covers all important
aspects of a fleet’s technical operations
and repairs.
What is the current standpoint of
airlines on outsourcing even strongly
integrated MRO support? Did their
view change in comparison to past?
Over the years, we have noticed that airlines are opening up to external providers
and backing away from doing their own
maintenance. While airlines used to do many
things themselves, they are now contracting out whole packages to MRO providers.
A deep mind shift is taking place in this
respect, especially in the Americas. That
requires a great deal of trust, of course.
But I think this is where our strength comes
into play – namely our ability to also provide reliable support for large fleets, even
at short notice. We have proven that time
and again over the past years.
Lufthansa Technik | 7
What is the key to this strength?
In a nutshell, I think it’s the fact that we have
developed the ability of bringing together
data streams. We continuously receive
data from flight operations, and we have
the experience and all the important repair
data from the workshops. By combining
both intelligently, we are able to draw the
right conclusions for optimum maintenance
and to improve reliable operation at optimum cost level. Someone who only deals
with the aircraft production, logistics or only
sells components, for example, doesn’t
have the insight to know what happens to
the components and to draw the proper
conclusion in terms of reliability and cost.
How has the cooperation with manufacturers developed over the years?
We have been able to establish a cooperation based on mutual trust. This allows us
to be on board whenever new products
and technologies are introduced. The topic
of licensing and IP access is one of the
biggest challenges for a manufacturerindependent repair shop. Although OEMs,
including aircraft manufacturers, are becoming increasingly active in the market themselves, we have been able to achieve a lot
as a group and have therefore ensured our
access to repairs, processes and data for
all new aircraft types such as the 787,
A350, CSeries etc.
Lufthansa Technik used to be above
all an engineering company. What
characterizes the company today?
The technologies are the basis. They are
the tools of the trade that need to be mastered, both then and now. So we are still
technologically driven today. But these days
it’s also important to fully understand the
customer’s operation and needs and to be
able to handle the entire process, the logistics chain and everything associated, be it
taxes or customs. We’ve made a lot of progress with these aspects and built up the
necessary resources over the past few years.
Back in the day, products were primarily
available off the shelf. How flexible is
the company now?
Customizing is a very important topic nowadays, no matter whether we’re talking
about contracts or products. For one thing,
we have to be flexible as far as the contract
structure is concerned. This is currently
evident in the talks about the support of
the new A350, where no customer request
is like the other. For another, if we want to
be efficient, we have to know what the
customer wants – even more so than in the
past – and answer questions like “How far
must the services be integrated?” and
“What about the logistics chain and warehousing?” When we deliver something, we
need to know exactly where it falls within
our customers’ processes so that their
operations can run as smoothly as possible.
Within our decentralized new organization
we have also established local pools, local
AOG desks and local support teams to faster and better serve our customers.
Let’s venture a glimpse into the future:
What will Lufthansa Technik look like
in ten years’ time?
I see two important aspects: On the one
hand, Lufthansa Technik will become even
more decentralized and have a greater
local presence. The proximity to and cooperation with customers will continue to
increase. On the other hand, the question
will be who in the industry can master the
new technologies, repair procedures and
processes. And: Who can handle the data
volumes? Data backup and digital archiving
are therefore already important topics for
us today. The MRO products will be more
capital-intensive. As a result, the investment
strength for new products, repair procedures
and above all materials and spare parts will
play a major role.
We have already demonstrated that we’re
willing to make these investments both with
the new aircraft generations and with supporting the life cycle of the popular aircraft
all the way. Our entire network is committed
to helping our company stand out in the
market. And we don’t rest on our laurels.
We have to stay attractive as far as costs
are concerned, continue to be a reliable
partner and never lose sight of our
strengths.
8 | Aircraft Services
Full throttle take-off for A350 support
Lufthansa Technik has started servicing the A350 XWB with a comprehensive service spectrum.
The first line maintenance checks have been signed off, and technicians are gathering practical
experience with the new aircraft type. Ready for customer service, component support, spare parts
supply as well as engine and APU support are all lined up.
T
he new year is getting off to a good
start: From day one, Lufthansa
Technik is establishing itself as a
strong partner for the new Airbus A350 XWB
which started revenue services in mid-January. As the latest step in this development,
the European Aviation Safety Agency (EASA)
has granted its maintenance approval for
the long-haul jet, just in time for Lufthansa
Technik to provide line maintenance to a
first customer at Frankfurt airport.
All-inclusive offer
The foundation for this has been laid consequently during the last years. In 2011,
Lufthansa Technik became a foundation
member of the A350 Airline Office in Toulouse which brought along the opportunity
to familiarize with details of the A350, its
systems and maintenance procedures
long before the first take-off.
Lufthansa Technik’s A350 customers
will also benefit from the company’s excellent relationships to original equipment
and OEM. Honeywell provides more than
manufacturers. Today, Lufthansa Technik
has MRO agreements in place with all major 40 percent of the components including
the APU, making it by far the biggest and
suppliers of the A350’s systems, allowing
most important OEM for this future aircraft
the company to offer a very broad spectrum
type. Through this cooperation, it is ensured
of customized MRO services to A350
that Lufthansa Technik is establishing the
operators: From small line maintenance
capability to test,
activities to all-inclurepair and oversive MRO solutions.
haul the full range
Preparations to
of Honeywell’s
perform these services
Lufthansa Technik is a
A350 systems
are on time. Lufthansa
very attractive supplier for
within the coming
Technik’s workshops
all A350 operators.
Martin Domsch
two years. The
are in full swing to set
cooperation
up in-house MRO
agreement also
capability, and the first
covers the APU.
shipments of spares
for a worldwide support of A350 operators The HGT1700 will be overhauled at the
have been ordered. The MRO expert is even Lufthansa Technik facility in Hamburg,
where the in-house capabilities – shop, test
making preparations for very durable comcell and staff – are almost completely set
ponents whose first shop visit is only schedup. Qualification by EASA and the German
uled in a few years’ time. The landing gear
Federal Aviation Office (LBA) is expected
is one component that belongs in this group.
as early as the second quarter of this year.
Martin Domsch, head of the cooperation
with Honeywell, highlights: “We’re striving
Joint optimization
for at least 80 percent coverage of the
overall MRO spectrum on the A350, which
Proving the deep confidence Honeywell
makes Lufthansa Technik the provider with
has in Lufthansa Technik’s MRO compethe highest in-house capability in the market
tencies, the OEM itself will also send A350
and a very attractive supplier for all A350
components and APUs to Hamburg to be
operators.”
repaired by Lufthansa Technik. “This is
both an opportunity and a challenge for us.
Partnership with Honeywell
But this program has the potential to
increase our current APU business many
Lufthansa Technik and Honeywell have
times over and is therefore worth every
agreed on a very special partnership for
effort,” says Matthias Berg, Honeywell Prothe A350, thus creating a new quality in
gram Manager APU at Lufthansa Technik.
the relationship between MRO provider
“
�
Please continue on page 10
Innovation & Technology | 9
Lufthansa Technik laid the foundation for high-quality
services for the A350 XWB early on. Customers
worldwide, including Lufthansa and its scheduled
fleet of 25 aircraft of this type, will benefit from a farreaching portfolio from day one of operations.
�
Continued from page 8
In close coordination with the OEM, the
MRO provider will be in charge of engineering and the development of new
repair procedures. This joint optimization
between Lufthansa Technik and Honeywell
has the aim of continuously improving
product quality for the benefit of all customers. Martin Domsch is convinced:
“The partnership with Honeywell provides
Lufthansa Technik with an important selling
point and thus gives us a solid basis for
the A350 aftermarket.”
Trent XWB support
The A350 is offered with only one engine
type, the Rolls-Royce Trent XWB. Lufthansa
Technik and the engine manufacturer have
been cooperating successfully for years,
and this cooperation will also include the
new engine type in future. Bernhard KrügerSprengel, who heads the Engine Services
division at Lufthansa Technik, clarifies:
“We want to overhaul the Trent XWB
together with Rolls-Royce and plan to do
so at our joint venture N3 Engine Overhaul
Services in Arnstadt, Germany.”
Around 800 orders have already been
placed for the Airbus A350, including 25
aircraft that will be used by Lufthansa from
2016. Lufthansa Technik laid the foundation for high-quality services early on. Its
experience with state-of-the-art aircraft
types such as the Airbus A380 and Boeing
787, a thorough analysis of the aircraft’s
technology on all levels and close cooperation with the manufacturers form the basis
of Lufthansa Technik’s comprehensive
expertise. Cooperation agreements with
the OEMs – above all with Honeywell –
enable the company to provide a highly
efficient all-inclusive solution from a single
source for all future A350 operators.
Stefan Mattersdorff
Phone +49-40-5070-63199
stefan.mattersdorff@lht.dlh.de
Engine Services | 11
Mission: Reducing Trent 500 MRO costs
Rolls-Royce and Lufthansa Technik are to explore closer cooperation in the technical care of
mature engines. It follows a year-long pilot project intended to reduce the maintenance costs
of mature Trent 500 engines which power Airbus A340-500/600 aircraft.
I
n a pilot project Rolls-Royce’s expertise
as engine manufacturer and Lufthansa
Technik’s experience as one of the
world’s largest engine maintenance providers were combined. The question pursued
was: How can Trent 500 maintenance
costs be reduced through the mature
phase of the life-cycle? The work plays a
significant element of ensuring Rolls-Royce
has the capabilities to introduce TotalCare
Flex®, a concept to address the service
needs of customers with mature-phase
engines, including the Trent 500. Joint
efforts on several Trent 500 engines made
it clear that tangible reductions in costs
were achievable through systematic changes
in workscope, improved use of used material, and optimized processes in the workshops.
“This successful pilot project by RollsRoyce and Lufthansa Technik shows that a
close partnership between a manufacturer
and a maintenance organization offers
advantages for airline customers and for
both partners. Mature engines remain competitive for longer and the costs of operating them can be reduced,” said Bernhard
Krüger-Sprengel, Senior Vice President
Engine Services of Lufthansa Technik. Tom
Palmer, Rolls-Royce, Director of Services,
Civil Large Engines said: “This collaboration with Lufthansa Technik is an important
part of developing our TotalCare Flex®
thinking, giving us further confidence in
our capability to deliver improved mature
engine support to our customers.”
Encouraged by the successful pilot
project and great interest on the side of
customers, the two project partners have
agreed to explore options for longer-term
cooperation, which may expand to include
other engine types.
AERO Alzey increases capability
With Compliance Verification Engineers now on site, Lufthansa Technik AERO Alzey has again
increased its capability. The company was already integrated in Lufthansa Technik’s Design
Organisation (DO) in 2013.
F
ollowing the integration and the
appointment of the Design Engineers, the aim of Lufthansa Technik
AERO Alzey was to establish the position
of Compliance Verification Engineer (CVE)
in Alzey and to assume responsibility for
additional tasks and approval processes
within the Design Assurance System. This
required training for the named Design
Engineers (Mirko Röder, Thomas Moors,
and Friedhelm Breivogel) from PWC, GE
and Repair Engineering with regard to the
Verification Process. Thus all relevant
departments of Lufthansa Technik AERO
Alzey are included in the extended DO process. The Head of Design Department,
Technical Director Thomas Hoffmann, will
continue to be responsible for all Design
and Compliance Verification Engineers in
Alzey. The introduction of the Compliance
Verification Engineer capability at Lufthansa
Technik AERO Alzey was a “Significant
Change” in the Lufthansa Technik Design
Organisation Approval. This had to be
authorised by EASA, and the required audit
was conducted on November 6, 2014.
Dr. Dagmar Elten (DO Quality Manager at
Lufthansa Technik) and Andreas Gherman
(Head of DO at Lufthansa Technik) were in
attendance. The “Significant Change to
Design Organisation System” was officially
approved by EASA on December 2, 2014,
and the new Compliance Verification
Engineers were subsequently named.
Having the Compliance Verification Engineer on site enables Lufthansa Technik
AERO Alzey to respond much faster to customer demands in the future. Throughput
time will also be shorter because the teams
in Alzey can integrate their own developments and repair procedures for engine
maintenance directly at the site.
12 | Engine Services
“We know how to avoid costs”
Over the past 20 years, Lufthansa Technik Engine Services has become the number one provider of
engine maintenance behind the manufacturers. Bernhard Krüger-Sprengel, Senior Vice President
Engine Services, explains the company’s unique selling points and how the division, in times of quickly
changing engine generations, adapted itself to the new dynamics in the market environment.
Which services help customers minimize
What are the current drivers for
engine maintenance costs in particular?
Lufthansa Technik Engine Services?
Above all, that’s our Airline Support Teams
Bernhard Krüger-Sprengel: Engine-wise,
we are currently in the most exciting phase (AST®). These mobile repair teams allow
customers to avoid expensive shop visits
of the next 30 years. We’re going through
generation changes in relatively quick suc- for their engines – either by working on the
cession. For the A350’s Trent XWB engine, engine on-site wherever the aircraft is located
or by doing minor work at the operator’s
for example, we want to offer maintenance
homebase. There is much potential here
services together with Rolls-Royce at the
to reduce engine
facility in Erfurt, i.e.
costs, since just the
at our joint venture
fact that an engine
N3 Engine Overhaul
Our new product “smart.life”
goes to the shop
Services. In concrete
helps optimize costs specifically
generates seven-figterms, that means
during the last part of the life
ure costs due to aviawe’re currently develcycle.
tion law requirements.
oping the capacity,
Bernhard Krüger Sprengel
But if you manage to
including the qualieliminate the weakfication of engineernesses of an engine through targeted
ing capability and the ability to provide
measures, you end up with a low six-figure
support for the entry into service. As for the
amount or even less. That’s always worth it
HGT1700, the A350’s auxiliary power unit,
we want to be ready for production by mid- and applies to both established and new
technologies as well as both airline owned
2015. In addition, there’s the PW1000G
and leasing aircraft. We’re therefore
geared fan and the LEAP engine as well as
expanding our capacities in this area. Last
the GEnx, the Trent 1000 and not to forget
year, we opened the AST® station in Monthe GE9X.
treal. We want to do the same this year in
We want to move into every one of these
the Chinese city of Shenzhen. And we’re
new engine generations and are currently
also increasing the number of staff on
investing all our energy in this undertaking
existing teams, such as the one in Frankfurt,
– with the aim of remaining the number
by a third.
one in the MRO market behind the engine
manufacturers with this new generation
What about the support for today’s
as well.
established and popular engine types?
We have developed a variety of new
Where do you see the added value of
products to keep the operation of popular
Lufthansa Technik’s engine MRO?
engine types efficient. One example is our
The expertise that we offer is that we know
new product “smart.life”, which helps optihow to avoid costs. That is important both
mize costs specifically during the last part
for airlines and for engine manufacturers
of the life cycle. The benefit for customers
who hold a contract and award the work
is that they don’t have to make unnecesto a provider.
“
sary investments in engines that won’t be
able to fully recover the costs during the
remaining operational phase. We are able
to offer such a product because our
engineers can predict wear and tear very
accurately. This provides us with the
surgical precision to only overhaul those
components whose value can be recovered
in the EGT margin and the remaining service
life after the maintenance.
Can you give further examples
of innovations?
In addition to the AST® network, we also
have our Cyclean® Engine Wash, which
we sell successfully worldwide. We help
our customers reduce their fuel consumption, which is very good for airlines not
only in terms of costs but also with regard
to environmental regulations.
Then we also have cooperations with
engine manufacturers, where we jointly
optimize the workscoping and bring
together our know-how from airline operations and the manufacturers’ know-how.
And parts repairs with state-of-the-art
welding techniques or automated inspections are naturally also among the innovations that help us prepare for the technological challenges of the future. These are
a unique selling point of Lufthansa Technik.
What are the benefits of Lufthansa
Technik’s direct connection to airline
operations?
Our connection to airline operations is an
enabler in two respects. First, it allows us
to move into new engine types via licenses.
And second, our daily work enables us
to continuously collect data and information
on engine wear and tear. The data flows
Engine Services | 13
from the Maintenance Division to the Overhaul Division, where it is incorporated in
overhauls across all engine types. Generating information from this treasure trove
of data and then using the information for
overhauls is something we excel in.
What’s the significance of the cooperation with engine manufacturers?
I think there’s no way of getting around
that. When airlines purchase an aircraft
nowadays, they sign a contract with the
engine manufacturer for twelve or more
years. But the reality of the situation is that
the manufacturers don’t do all the work
themselves. That’s why we want to be the
partner who fulfills the contract for the air-
line in its day-to-day business – because
we’re good at that and can provide added
value in a targeted manner.
What will be Lufthansa Technik Engine
Services’ key to success in the future?
For one thing, there’s the previously mentioned transition to long-term contracts
between airlines and manufacturers.
We’ve completely reorganized ourselves
to accommodate that. We’re trying to get
on board for this revolution and are sure
that we’ll manage to ride the crest of the
wave. The second topic deals with a kind
of digital revolution. We need to create
value for ourselves in the system. And this
value is our knowledge of parameters and
engines. We know the individual parts and
what the life cycle of an engine component
is like. We have to continue to expand this
wealth of information because that is our
guarantee for all future developments.
And how do you foresee the market
environment in the future?
We will keep our focus on the needs of airlines, our most valued customers. However,
in parallel we will build up capabilities to
serve the needs of manufacturer-contracted
engine services. I believe we are in a good
position to deliver value to both. And in this
constellation, too, it will be crucial to offer
the right price-performance ratio and innovative products.
14 | Aircraft Modification
Lufthansa Technik has restructured its Aircraft Modification business unit for commercial aircraft
and positioned itself as a partner of choice for all modification and upgrade requirements, from the
cabin and cockpit through to IFE and connectivity. Whether an upgrade of leased aircraft fleets or
the roll-out of a new in-flight product for an entire fleet.
N
ew aircraft generations, new airframe
structures, more efficient engines
and aircraft systems: Technologies
in aviation have been undergoing a rapid
process of change for several years now.
In order to meet customer demands and to
stay ahead in today’s highly competitive
airline industry, high-density cabin layouts
are rapidly developed along with new and
improved on-board infotainment systems.
Consequently, both airlines and OEMs are
under increasing pressure to introduce
new technologies in the shortest possible
time-to-market.
Having supported the fleet upgrades
of the Lufthansa Group and international
customers for decades – most recently the
German flag carrier’s intercontinental fleet’s
new first and business class – Lufthansa
Technik knows first-hand that passengers
love airlines for what they offer them. And
from experience, it doesn’t always take
a new fleet to offer passengers a state-ofthe-art cabin product.
The one-stop shop
Lufthansa Technik recently restructured its
expertise in the area of aircraft modification
to improve its visibility and responsiveness
in all respects for its customers as a onestop shop. The Aircraft Modification business unit provides one-stop support for
the entire process involved in any a modification program, covering areas such as
Cabin & Structures, Cockpit Modification
and Inflight Communication & Entertainment (see info box on page 15).
Right at that early stage when an airline
is initially considering a fleet modification,
it pays to call on the experience of Lufthansa
Technik. The aircraft modification specialists can help analyze the most suitable
options – whether simply adjustment of the
seat pitch, a major change in the cabin
layout, including relocation of galleys and
lavatories, or whether an airline wants to
improve the passengers’ in-flight experience by offering the latest connectivity
solutions.
Connectivity for narrowbody aircraft
Thanks to its experience installing onboard Internet – Lufthansa Technik played
a pioneering role at the time with the current FlyNet portal on Lufthansa’s long-haul
fleet – Aircraft Modification is currently the
partner of choice especially when it comes
to bringing connectivity onboard of narrowbody jets. Partnering with Lufthansa Systems
and their BordConnect system, the company is optimally positioned to meet the
rapidly increasing demand for wireless
Internet connections on short- and mediumhaul flights also.
Lufthansa Technik can lay claim to
some thirty Row 44 (now Global Eagle
Entertainment) on-board WiFi installations
for Norwegian Air Shuttle as proof of its
knowhow. Not only that, but specialists
from Lufthansa Technik Budapest also
supported Thai carrier Nok Air last year
with the first installation of this kind. A team
of two engineers provided assistance during
the critical work phase at Boeing Shanghai
Aviation Services. Likewise in 2014, Lufthansa Technik successfully implemented
the first of several planned ISPS (Inseat
Power System) provisions for broadband
Internet installations in Boeing 737NG for
UTair, the third largest Russian airline.
�
Aircraft Modification | 15
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From retrofit
to refurbishment
The combination of strong engineering capability coupled with a
global production network enables
Lufthansa Technik to support customers in developing an optimized
solution to match their specific
modification requirements for the
entire aircraft – ranging from cabin
and cockpit modifications to IFE/
communication system installations.
Inflight Communication and
Entertainment
Lufthansa Technik is the first point
of contact for cabin and passenger
communication systems. In addition
to design consulting and integration
of highly customized equipment, we
offer tailored IFE and communication
products.
Cockpit Modification
Lufthansa Technik’s core competence includes designs for mandatory changes, system upgrades,
new system integrations and customized solutions from electronic
flight bag (EFB) to controller pilot
datalink (CPDLC) capabilities.
Cabin and Structures
Our wide-ranging cabin and airframe
modification services include development and certification of new cabin
concepts and seat layouts as well as
optimization of specific areas and
complex structural modifications,
such as the integration of the latest
large antennae.
16 | Aircraft Modification
Refresh your cabin
When circumstances prevent an operator
from simply ordering the latest equipment
from the main aircraft manufacturers, it is
well worth considering the option of refreshing existing assets. Taking account of budgetary and certification limitations, a wellorchestrated modification will give any aged
cabin that modern look, feel and functionality crucial to improving the passenger
inflight experience. Lufthansa Technik’s
approach to cabin modernization focuses
on four pillars.
1. Configuration
Experience shows that replacing older seats
with new, lighter ones – possibly combined
with a new IFE system even on narrowbody
aircraft and an inseat power supply (ISPS) –
is a great starting point for instantly increasing your passengers’ inflight experience.
Another option is to consider replacing
seat covers or cushions to give a cabin a
complete new fresh appearance.
2. Cabin Appearance
With careful analysis of reality versus expectation, a change of carpets, décor panels
in galleys and lavatories, sidewalls, bin
doors, partitions and stowage can make
the significant difference when it comes to
offering a new attractive product to flying
customers and to regain a top position in
the respective airline customer’s region.
A care-free package
With mixed fleets in particular or even fleets
of the same type but different configurations,
even planning a modification program can
be a complex challenge of barely comprehensible proportions. With Lufthansa Technik
in charge of the project however, modifications become much less daunting – regardless of the complexity. Aircraft Modification
delivers an all-round care-free package,
integrating all aspects from planning,
supplier definition and approval processes
(EASA/FAA-compliant STCs) through to
material production and provision, logistics
and on-time implementation.
The MRO provider can therefore reduce
the entire process and above all the lead
time of a project to the bare essentials and
thus optimize the chain from initial technical
coordination meetings, to design phase,
certification and tests through to implementation of the modification. What is
important for the customer in this respect,
for example, is that Lufthansa Technik
identifies potential stumbling blocks very
early thanks to its profound engineering
expertise. Unnecessary and tedious
delays, for example as a result of termination of a supplemental type certificate
application, are therefore prevented.
Benefitting from its own Office of Airwor-
Aircraft Modification | 17
Lufthansa Technik can handle cabin modification projects of any size.
This was proven, for example, in the modification of the entire Lufthansa
narrowbody fleet only a few years ago: More than 32,000 seats were
installed in 180 aircraft among other interior updates.
3. Color Light Solutions
Modern lighting solutions using multicolor LED technologies allow airlines
to use light as an important design
element inside their cabins, putting
passengers in the right mood during
the time aboard. Moreover, modern
light units become lighter, require less
maintenance and maintain the same
colors over an extended life cycle.
4. Connectivity
The demand for airborne wireless
Internet service is rapidly becoming
a standard not only on long-haul but
also on narrowbody fleets. Whilst
brand new aircraft carry these systems
as standard, Lufthansa Technik has
proven that it is possible to upgrade an
existing fleet with a modern solution. //
Customer advantages
• Cockpit, communication, cabin
• From single aircraft to entire fleets
• Fast, predictable turnaround times
• Highly capable engineering
• Global production network
• Full logistics support
www.lufthansa-technik.com/
modification
thiness, Lufthansa Technik can play its
part when it comes to approvals in minimizing time-to-market for a new cabin
product thanks to its excellent relationship
with EASA.
A trendsetter for the industry
Lufthansa Technik is taking on a leading
role in the market with the reorganization
of its Aircraft Modification business unit.
Whether new connectivity products, such
as BoardConnect, or large Internet antennae for narrowbody aircraft, the installation
of crew rests, integration of on-board
medical care facilities (Lufthansa Technik’s
Patient Transport Unit, PTU) introduction of
new classes like premium economy or
version change from three to two classes:
Lufthansa Technik is the only provider an
airline needs for all aspects of an aircraft
modification project – from planning and
engineering to logistics and installation –
at a location close to the customer. And
the modification projects can be optimally
synchronized with a line or base maintenance layover in the global Lufthansa
Technik network.
Niels Dose
Phone +49-40-5070-66490
niels.dose@lht.dlh.de
no
vation b
f
ans
On track to robotics in MRO
Robots supporting humans are standard in the industry today. To establish a basis for
future projects, Lufthansa Technik took on a central role in the research and development
project “Auto-Pro”. Its goal is to evaluate the potential for further automation processes
in the aviation industry and to verify it in prototype applications.
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18 | Innovation & Technology
a Te c
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Innovation & Technology | 19
Left: Repair of compressor blades
using a laser welding process.
The purpose of the sub-project “AutoPro+” is to evaluate the potential of future
automation solutions at Lufthansa Technik
by determining the greatest benefits and
the possible route to further automation
of the processes. The results will then
serve as a reliable basis for the evaluation
of future automation projects. Partners
in this sub-project are the “Zentrum für
Angewandte Luftfahrtforschung” (Center
for Applied Aviation Research), which is
also the coordinator for the overall AutoPro project, Lufthansa Technik, and the
Hamburg University of Applied Sciences.
I
n industrial processes, robots provide
support for workers while ensuring consistent top quality with high levels of
productivity. The objective of the Auto-Pro
project, running from March 2014 to February 2016, is to generate efficient automation solutions and promote the exchange
of expertise among the project partners in
the city of Hamburg. Divided into three
complementary sub-projects differing in
terms of their concepts and their technologies, each project is carried out by different project partners. The city of Hamburg
supports the overall Auto-Pro project and
its sub-projects through the LuFo program
operated by its Department for Economic
Affairs, Transport and Innovation.
Route to automation
In the “Auto-Pro I” sub-project run by
Lufthansa Technik and the Technical University of Hamburg-Harburg, the “MORFI”
robot demonstrator is to undergo further
refinement. To this end, maintenance and
overhaul processes for commercial aircraft
were analyzed and evaluated with the
objective of ascertaining how well they
could be automated using a mobile robot.
In addition, a customized navigation
system was developed for aircraft-independent positioning.
Also, alternative robot concepts were
conceived using the results of the process
analysis to define the requirements to be
Robots are used to support the
inspection of compressor blades.
satisfied by future automation solutions.
Lufthansa Technik has made considerable
progress in process automation in many
fields over the recent years. For example,
in the “Laser CWR Wear-Resistant Coating” project, an automated process was
developed for the repair of modern 3D
high-pressure compressor blades, resulting in longer service life and significantly
higher engine efficiency.
The “Auto-Pro+” sub-project is to provide a comprehensive overview of the
technology landscape at Lufthansa Technik.
The objective is to obtain assessable
parameters that can be used as decisionmaking criteria in implementation projects
and supplied to automation processes.
Subsequently, implementation projects are
to be launched with the goal of increasing
process efficiency by double-digit percentages and making a material contribution
to achieving Lufthansa Technik’s savings
targets. Specific benefits of the sub-project
include quality improvements and harmonization, standardization of repair processes, shorter response times, increased
productivity, reduced inventories and better
utilization of scheduled ground time.
Gerrit Rexhausen
Phone +49-40-5070-65496
gerrit.rexhausen@lht.dlh.de
20 | VIP & Executive Jet Solutions
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PEK
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China
KIX
KKJ
Japan
Executive solutions
for a dynamic region
TYO, NRT
PVG
HKG,CAN
India
BOM
BLR
TPE
SZX
Thailand
MNL
BKK, DMK
KUL
Malaysia
SIN
Philippines
With VIP cabin completions that range from
simple cabin configuration changes during
ongoing operation to individual green aircraft
solutions, Lufthansa Technik is the market
leader in VIP and executive jet solutions in
Asia and Greater China.
● Regional Sales Offices
● Lufthansa Technik Subsidiary
● Lufthansa Line Maintenance Stations
● Cyclean® Customer Lease Station
T
he aviation industry in Asia and particularly Greater China is among the
most dynamic markets in the world.
This applies not just to commercial aviation, but also to the market for private,
governmental and special mission aircraft.
Over the last few years, Lufthansa Technik
has been able to position itself as the
leading provider of aircraft completions for
Airbus and Boeing aircraft in the region.
“Understanding the needs and requirements of this market and our customers
is the key to our success. We’ve been
successful here for years and have a dedicated sales team on site in the region,”
explains Jan Grube, Lufthansa Technik’s
Sales Director Asia for VIP & Special
Mission Aircraft. The company’s two
completion centers in North America
(Tulsa, Oklahoma) and Europe (Hamburg,
Germany) ensure that customers can take
advantage of a wide variety of completion
solutions.
1. VIP Quick Change Kit
Cost-effective, fast, and above all extremely
versatile: the idea behind Lufthansa Technik’s
VIP Quick Change Kit is to support operators
of commercial aircraft who periodically carry
out VIP flights or use their flying assets for
heads of state. The VIP Quick Change Kit
was developed to be used in a completely
flexible fashion at the customer’s own
discretion. Lufthansa Technik designs and
implements a one-time modification and
provides the operator with an individual
conversion kit and all the material any Part
145 maintenance crew needs to install it.
The operator can then convert the aircraft
into a VIP aircraft for as long as needed
and subsequently return the cabin to its
previous configuration.
2. Executive Shuttle concept
Lufthansa Technik’s Executive Shuttle
concept for aircraft of the Airbus A320 and
Boeing 737 families was introduced in 2014
and has proven to be particularly popular
with customers in Asia and Greater China –
from corporations to casino operators. It
offers a large variety of affordable cabin
designs for executive shuttle services. For
this application, Lufthansa Technik’s Creative
Design department has developed around
20 different cabin layouts for both aircraft
families, ranging from an all-business/first
class configuration to more sophisticated
versions with sleeping options, meeting
and dining areas, or private rooms.
Executive Shuttles are based on preowned A320 or 737 aircraft and make partial use of refurbished existing airline cabin
interiors. The result enables customers to
offer special guests an exclusive on-board
ambience without exceeding appropriate
budgetary limits.
VIP & Executive Jet Solutions | 21
Lufthansa Technik offers a full range of fully customized
and modular cabin completion possibilities. Shown
here is an ACJ318 completion (left) and an exemplary
Leadership Select cabin interior (below).
Customer advantages
• Modular concepts to new aircraft
interiors “green” or pre-owned aircraft completions
• Regional and global technical support
• Support on airframe and engine MRO, VIP cabin maintenance, logistics,
and AOG teams for worldwide
immediate help
• Regional sales and customer support teams
www.lufthansa-technik.
com/vip-services
3. Leadership Select
Leadership Select is the platform-adaptable modular concept for the Airbus ACJ319
and Boeing BBJ2 aircraft. The aircraft is
mission optimized with regards to cabin
interior weight, seating comfort, sufficient
stowage volume and the integration of client
oriented features for maximum comfort
and usability, like a king size bed, vanity
table, master bathroom with full size shower and a private office. Leadership Select
allows the customer to combine a multitude
of different cabin elements to create an
almost completely individualized cabin layout. Operators of the ACJ319, for example,
can choose from among 96 variations,
and there are 720 combinations available
for the longer BBJ2 and other comparable
aircraft.
4. Fully customized interiors
At the high end of the range of completion
services, our customers can benefit from
a fully customized interior by Lufthansa
Technik. The owners and operators of VIP,
corporate and government jets throughout
the world regard Lufthansa Technik as the
top choice for the completion of their new
(“green”) VIP aircraft.
Lufthansa Technik’s highly qualified
designers, engineers and craftspeople
have the skills and experience to create
any cabin a customer can envision – with
the greatest care and in the highest quality.
The company has decades of experience
in VIP aircraft completion, and the cabin
interiors it manufactures are durable,
reliable and built for easy maintenance.
Technical support from a global group
Operators in Asia – and beyond – can also
rely on a regional and global technical
support network when operating their
flying assets. The company is represented
in the region by several subsidiaries and
affiliates: Lufthansa Technik Philippines in
Manila, Ameco Beijing in China as well as
Lufthansa Technik Shenzhen which has
recently multiplied its component workshop capabilities and also houses a new
Logistic Service Center that greatly simplifies and speeds up material supply and
customs procedures. With its specialized
MRO logistics and its mobile on-site and
on-wing solutions, Lufthansa Technik
always ensures the right support when
unplanned maintenance events occur,
from AOGs to engine changes.
And last but definitely not least: Lufthansa
Technik’s regional and local presence in
Asia means that the company is very
familiar with all regulatory requirements in
the region and has already received various approvals by local aviation authorities.
Lufthansa Technik’s VIP and executive jet
customers in Asia are looked after by a
dedicated sales team from the company’s
offices in Germany and Asia.
Jan Grube
Phone +49-40-5070-2910
jan.grube@lht.dlh.de
Lufthansa Technik is converting an Airbus A310 for parabolic
flights for Novespace. It replaces the A300 that the French company previously operated on behalf of several European space
agencies. In 2013, Novespace opened its parabolic flights to the
public so that they too could discover weightlessness.
W
hat started off as a routine task
for Lufthansa Technik developed
into an extremely challenging
project over the course of time. Delays
were experienced in particular in ensuring
compliance with the latest fatigue requirements in order to assure a safe operation
for the next decades for this special mission
aircraft.
The ongoing upgrade of the aircraft
involves a real balancing act between its
past and future use. Originally supplied with
a standard cabin configuration, the Airbus
A310 was retrofitted with a modern cabin
in 1990 for use as an aircraft for the German
government, the A310-304 VIP 10+21
“Konrad Adenauer”, including some 1,300
modifications to the structure, electrics and
various systems. What was distinctive here
in operational terms was that the aircraft
was operated under a military license by
the German Air Force.
Fatigue requirements
When the old cabin was removed in fall 2014,
there was also no further need for its attachment to the aircraft structure. However,
because various frames and other
structural elements were weak-
ened by the VIP installation, the situation
that faced Jörg Paisen, Project Manager for
the conversion at Lufthansa Technik, was
somewhat unexpected: “Not only the conversion back to a defined zero state for the
modification envisaged by Novespace, rather
also proof of the fatigue strength of the
structure for future use for all parts affected
by the modification had to be proven to the
authorities. The latest fatigue regulations
therefore had to be taken into account.”
Repairs were required for all fatigue-critical
areas, which also had to be verified by means
of calculation. Fulfilling these requirements
involved hundreds of individual repairs, with
new calculated proof required additionally
for some 90 of these. The unplanned additional time this entailed prolonged the layover
period considerably.
The schedule was back on track at the
beginning of February 2015 and the planned
repairs were carried out extensively. The
final installation then commenced mid-month,
followed by the system tests. Lufthansa
Technik left nothing to chance when it came
to planning and designing the installations.
The various customer requirements were
addressed and implemented meticulously.
The lighting installation in the experimental
section of the aircraft is an excellent example.
According to Jörg Paisen: “We listened
intently to the client and initially constructed
a mock-up of the section to make sure the
client’s requirements were fulfilled precisely.
The test duration for the scientific experiments during one parabola is quite short,
a perfectly uniform illumination level of 800
Lux is required down to the floor, but with
no dazzle under any circumstances.”
Practical experiments were carried out with
Aircraft Services | 23
The Airbus A310 after landing
in Hamburg (left) prior to
preparing the cabin for
zero-g operation (below).
For more information
please scan the QR code.
www.AirZeroG.com
various lighting manufacturers to find the
number of required light sources and the
right color temperature and also to
integrate a suitable protection concept.
Because the scientists “fly” through the
cabin and may bump, the lighting system
has to be able to endure this. The final
solution involves an arrangement of nine
light strips per section (total 19 sections)
behind shatterproof plastic.
�
8500 m
370 km/h
7600 m
570 km/h
6100 m
825 km/h
Hypergravity
20 seconds
Zero gravity
22 seconds
Hypergravity
20 seconds
Each zero gravity phase is preceded and followed
by a hypergravity phase, putting considerable stress on
the aircraft.
Parabolic flights
Parabolic flights with aircraft are the
unique opportunity for scientists
and engineers to perform scientific
experiments and technical tests in
weightlessness by their own hands.
Weightlessness is achieved by special maneuvers piloting the aircraft
upwards about 50 degrees nose-up,
then “free-falling” through a parabolic arch for 22 seconds of weightlessness followed by a pull-out with
45 degrees nose down.
Controlled gas exit
Some scientific experiments produce
exhaust gases. Therefore, a dumping system to the outside of the plane has to be
installed to prevent exhausting gases into
the cabin. The window panes were replaced
by window plugs at four positions for this
purpose. These maintain the cabin pressure
and are fitted with a pressure feed-through
that withstands a differential pressure of
5 tons/m². The gases can be expelled in
a controlled manner into the surrounding
atmosphere by means of an adapter and
an intermediate valve.
Special impact resistance
During the parabolic flight maneuvers the
aircraft experiences different acceleration
phases such as hypergravity and weightlessness. To prevent people on board to
be hurt when moving against the cabin
walls soft padding has to be mounted in
the experimental section of the fuselage.
These are based on standard versions
from commercial aircraft but are reinforced
by an additional sandwich layer laminated
under vacuum to comply with regulations,
which require that the segments have a
particularly high impact and tensile strength.
The impact-absorbing layer is then finally
bonded onto this.
Cockpit modification
Special instruments are installed in the
cockpit to enable flights with reduced or
zero gravity – the standard instruments do
not allow adequate resolution of velocity,
acceleration and angle of attack. A French
specialist is supplying certified components
in this case and Lufthansa Technik is
supporting and executing the installation.
The system is designed to allow different
planetary gravity scenarios to be tested in
flight. Therefore the Airbus 310 ZERO-G
will be the only parabolic aircraft in the
world to allow such precise maneuvers
with different acceleration values and
high-quality scientific experiments.
Last but not least: The removal of some
200 seats reduced the weight considerably and meant that the aircraft’s center of
gravity was displaced to the rear. To counterbalance this, a high power rack installed
to provide electrical energy for the experiments was constructed in an excessively
solid design. Weighing 500 kg, the rack
ensures an acceptable center of gravity
position, which can also be finely adjusted
by means of an additional ballast pallet,
with a capacity of maximum 2,000 kg,
carrying individual 80 kg plates. Special
heavy-duty adapters were integrated in the
cabin floor for installing the instrument
racks, which can bear the concentrated
loads of potential laboratory equipment, etc.
Jörg Paisen is in no doubt: “We listened
intently to the client and are confident the
solution fits the client’s needs precisely. I
am certain we are delivering a product in
which the researchers will really feel safe.”
Delivery of the modified aircraft is planned
for end of March 2015. At the end of April/
beginning of May the German Aerospace
Center DLR, French Space Agency CNES
and the European Space Agency ESA will
organize the first scientific parabolic flight
campaign with this very unique Airbus
A310 ZERO-G from its new home base
Bordeaux-Mérignac in France. Five more
scientific missions will follow in 2015 as well
as several flights for paying passengers
seeking to experience weightlessness.
Jörg Paisen
Phone +49-40-5070-4745
joerg.paisen@lht.dlh.de
eServices | 25
New manage/m® function
Thailand’s Nok Air personnel was introduced to the new Customer Work Instruction function
of manage/m®. Nok Air will be the first customer to use this advanced element.
Nok Air maintenance specialists,
shown together with the trainers,
were introduced to the new
manage/m® function.
For more information: www.manage-m.com
T
hailand’s budget airline Nok Air, a
Total Technical Support (TTS®) customer of Lufthansa Technik, has been
successfully growing at a fast pace over the
recent years. The carrier currently operates
18 737NG aircraft, two ATR 72, and recently
acquired four Q400s, all of which are managed within the Technical Operations WebSuite manage/m®. As a result of the growth,
more personnel is required to manage the
increasing workload. The customer uses
manage/m® to a full extent to manage his
maintenance operations and fulfill his role
as an operator towards the authorities.
In order to use the WebSuite in the best
way possible, the new Nok Air staff was
given the opportunity to participate in a
phase-in training by manage/m® product
manager Michael Weidemann on-site in
Bangkok. Weidemann gave the staff an
insight into the process world of Lufthansa
Technik, showed how it fits together with
Nok Air’s operational requirements, and
how it is reflected in manage/m®. Together
with Total Operations Management (TOM)
fleet manager Cengiz Armutlu he trained
the participants on how to use the system,
for example make entries and retrieve
information. The trained Nok Air staff is
primarily working in engineering, quality
management and planning. Thus, all functions covering the respective maintenance
aspects were covered.
The training participants enjoyed the
in-depth insight into the new functions and
features within manage/m®. Especially the
new Customer Work Instruction (CWI)
impressed the Nok Air staff. This function
allows customers to additionally create
individual job cards for tasks not handled
within the Lufthansa Technik contract.
“Cengiz Armutlu and I gave a detailed
instruction of how this feature could be
used in accordance with Nok Air’s specific
processes and necessities,” explains
Weidemann. Many customers are currently
interested in using the CWI function, Nok
Air will eventually be the first one to employ
it. For this purpose the customer will set up
a separate project in which he synchronizes the CWI with his processes. “Nok Air
emphasized that the CWI function is a clear
sign that manage/m® continues to develop
into the right direction,” says Weidemann.
Personalities
T ewfik M orsli has taken
over as Director Sales Middle
East and Africa effective February 1. Until now Morsli worked
as Director New Airplane Sales
for Bombardier.
Andreas Sauer was appointed Managing Director
of Lufthansa Technik Intercoat in Kaltenkirchen, Germany,
on February 1. Prior to this, Andreas Sauer was Managing
Director of “H&K Dienstleistungsgesellschaft im Gesundheitswesen mbH” and General Manager of Global Service
at PENTAX Europe GmbH.
26 | Component Services
Leading support for a leading airline group
Lufthansa Technik will provide Total Component Support (TCS®) services
for the Airbus A320 and A330 fleet of the Thomas Cook Group airlines.
O
ne of the world’s leading leisure
travel groups has selected Lufthansa
Technik to provide comprehensive
component services for its Airbus fleet. An
integrated solution was developed for
Thomas Cook Airlines Belgium, Thomas Cook
Airlines United Kingdom, Thomas Cook
Airlines Scandinavia and Condor in Germany.
The contract signed in mid-January covers
all ATA chapters of the aircraft and also
includes the fleet expansion the Thomas
Cook Group is preparing. The Total Component Support Lufthansa Technik already
provided for Condor since 1998 is expanded
to the whole Thomas Cook Group. It is also
the first TCS® contract with a British customer.
“The consolidation of all Airbus component service requirements into one contract manifests a further crucial step in our
Group Airlines transformation process. We
have found with Lufthansa Technik a very
capable business partner supporting us on
this journey,” said Jaakko Schildt, Head of
Thomas Cook Group Maintenance Organi-
zation. “Already since 1998 we have been
performing A320 TCS® services for Condor.
We are delighted that this support now
has been expanded to the whole group
and also to the A330 fleet”, said Wolfgang
Weynell, Senior Vice President Corporate
Sales & Marketing at Lufthansa Technik.
“Especially we are proud to welcome
Thomas Cook Airlines UK as a new partner,
making them our first TCS® customer
in the mainland of the United Kingdom.”
Creating MRO synergies
Currently 56 aircraft of the A320 family and
nine Airbus A330 widebodies are operated
in the Group, with a total of 25 new Airbus
A321 to be delivered until 2016. “To enable
our customer to react flexibly to market
requirements, for example by shifting an
aircraft from one entity to another one,
we have created what could be called a
strategic partnership,” said Marcus Lenz,
the responsible Sales Executive.
The TCS® comprises component repair
and overhaul services as well as material
pooling, transportation services and home
base support in Brussels, Manchester,
London Gatwick, Copenhagen and BerlinSchönefeld. Lufthansa Technik will provide
technical support via its international network.
With its integrated approach solution
the new contract will help the Thomas
Cook Group Airlines to create synergies
within its MRO acitivities, resulting in
increased availability and reliability as well
as improved economics. Lufthansa Technik
is already providing for the airlines and the
Group Airlines Maintenance Organisation
(GMO) of the Thomas Cook Group Airlines
various services in the fields of engines,
wheels & brakes and Airframe Related
Components(ARC®).
Marcus Lenz
Phone +49-40-5070-65818
marcus.lenz@lht.dlh.de
Events & Exhibitions | 27
Aeroflot extends cooperation
Meet us at...
Aeroflot Russian Airlines and Lufthansa Technik have concluded a
long-term maintenance and repair contract for aircraft components.
14 – 16 April 2015 | Shanghai
ABACE
The Asian Business Aviation Convention & Exhibition is a premier event
for the Asian business aviation
community.
14 – 16 April 2015 | Hamburg
Aircraft Interiors Expo
Aircraft Interiors Expo is the launch
pad for cabin programs showcasing
tomorrow's designs, IFE, connectivity
and passenger services.
14 – 16 April 2015 | Miami Beach
MRO Americas
The conference and exhibition is one
of the leading international events for
the worldwide MRO industry.
19 – 21 May 2015 | Geneva
W
ith Lufthansa Technik being the
winner of a tender for selecting a
service supplier for aircraft components to all companies of the Aeroflot
Group, the leading MRO supplier has
entered into a new, ten-year agreement.
Valid since January 2015, it supersedes the
contract that existed between the two companies. Lufthansa Technik will provide JSC
Aeroflot with maintenance and repair of aircraft components – including pool access –
for Airbus A320 and A330 aircraft as well
as the Boeing 737NG.
Due to efficient management of material
assets, unique quality and constant innovation of repair work, as well as an individual
approach to the service of customers based
on the volume of work, Lufthansa Technik
was able to offer the Russian partner the
most beneficial conditions of cooperation.
The contract will allow Aeroflot Group to
save significant financial investment. The
new agreement also includes clauses on
the liability of the supplier for the quality
EBACE
and timeliness of work. According to Igor
Parakhin, Deputy General Director and
Technical Director of Aeroflot: “Costs of
maintenance and repair of aircraft components is one of the key expenses aimed
to maintain the airworthiness of an aircraft
fleet. The conclusion of the ten-year
agreement with Lufthansa Technik on new
conditions means a substantial increase
of efficiency of Aeroflot activities, which is
especially important in the complicated
economic situation.”
Wolfgang Weynell, Senior Vice President
Corporate Sales and Marketing of Lufthansa
Technik is confident that “the new agreement
with Aeroflot provides the leader of the
Russian aviation with an unparalleled quality
of component services and operational
reliability of the fleet with a long-term cost
reduction for MRS. Aeroflot is our key
partner in the region and its choice confirms
the effectiveness of the partnership with
Lufthansa Technik that has been successfully developing for over 20 years.”
The European Business Aviation
Convention & Exhibition is the annual
meeting place for the European
business aviation community.
26 – 28 May 2015 | London
ap&m Expo Europe
The networking event brings together
everyone working in the commercial
aviation after-market.
15 – 21 June 2015 | Le Bourget
Paris Air Show
Meet us at one the world’s premier
Aerospace events.
www.lufthansa-technik.com/events
28 | Products & Services
Airbus
World of services
No matter if you are a regional start-up, a
small or mid-sized carrier, a private or
governmental operation, or a legacy airline:
Our range of products and services can be
tailored for commercial and private fleets of
every mix, kind and age.
A300/A310
Total Support Services
Total Support Services are the first choice for
any customer wanting to enjoy cost-efficient
and reliable flight operations and focus on his
core business at the same time.
• Total Operational Support (TOS®)
• Total Technical Support (TTS®)
• Total Base Maintenance Support (TBS™)
• Total Material Operations (TMO®)
• Total Component Support (TCS®)
• Total Engine Support (TES®)
• Total Landing Gear Support (TLS™)
A318
Line Maintenance
Base Maintenance
Component Services
Engine Services:
JT9D, PW4000-94,
GE CF6-80C2
A300
A319
A318
Single Services
Single services and shop load events such as
letter checks, engine overhauls or repairs of
single components are at the core of a unique
assembly of products and services.
• Aircraft Services
• Component Services
• Engine Services
• Landing Gear Services
• VIP & Executive Jet Solutions
• Logistics & Training
A320
A319
A321
A320
A321
Hotline
24/7
k
AOG des
eServices
Lufthansa Technik’s Technical Operations
Websuite manage/m® allows operators
to manage their technical operations via a
web-based system.
www.lufthansa-technik.com/services
308
H otl i ne
A330
-4
+
Special Services
The world’s leading manufacturer-indepenent
MRO provider offers a product portfolio
reaching beyond traditional MRO services
from the manual.
• Composite Repairs (ARC®)
• Engine Parts & Accessories Repair (EPAR)
• Maintenance Management Services (MMS)
• Aircraft Leasing & Trading Support (ALTS®)
• AOG Services
- 4 0 - 5 0 70
49
• Surface treatment
Cabin & IFE Products
Lufthansa Technik has successfully
established a line of cabin products.
• Cabin Management & IFE Systems
• Aircraft & Cabin Equipment
• Connectivity
• Patient Transport Solutions
Airbus
A300/A310
A340
A330
Airbus A318
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56
Completion
Airbus
A319
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, V2500-A5
Completion
Airbus
A320
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, V2500-A5
Completion
Airbus
A321
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, V2500-A5
Completion
Airbus A330
Line Maintenance
Base Maintenance
Component Services
Engine Services: CF6-80,
PW4000-100, Trent 700
Completion
Airbus A340
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, Trent 500
Completion
A350
A340-300
A380
Airbus A350
Airbus A380
Line Maintenance
Base Maintenance
Component Services
Engine Services: Trent 900
Completion
Products & Services | 29
Boeing
737
Regionals
Boeing 737
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-3
Completion
737 NG
737
Boeing 737NG
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-7B
Completion
747
737NG/MAX
Boeing 747
Q-Series
Line Maintenance
Base Maintenance
Component Services
Engine Services:
PW100, PW150
Q-Series
CRJ
Boeing
757
Line Maintenance
Base Maintenance
Component Services
Engine Services:
RB211-535
Completion
757
767
CRJ 700
CSeries
Boeing 777-9X
vorläufige Zeichnung
777
777-9X
Bombardier CSeries
planned
E-Jets
ERJ 190
Embraer
E-Jets 170/175, 190/195,
Line Maintenance
Base Maintenance
Component Services
Engine Services: GE CF34
Boeing 767
Line Maintenance
Base Maintenance
Component Services
Engine Services:
PW4000-94, CF6-80C2
Completion
767
777
Bombardier CRJ
Line Maintenance
Base Maintenance
Component Services
Engine Services: GE CF34
Line Maintenance
Base Maintenance
Component Services
Engine Services: JT9D,
PW4000, CF6-80C2
Completion
757
747-8
Bombardier Q400
Boeing 777
Business Jets
Airbus Corporate Jets
Line Maintenance
Base Maintenance
Component Services
Completion
ACJ
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56, V2500-A5
Completion
Boeing 777-9X
Boeing Business Jet
planned
Airbus Corporate Jetliner Line Maintenance
BBJ
Base Maintenance
Component Services
Engine Services:
CFM56-7B
Completion
787
Boeing 787
Line Maintenance
Component Services
Engine Services*
Completion
Bombardier
Challenger, Learjet,
Global Express.
Line Maintenance
Component Services
Engine Services: CF34
*schedule to be defined
787
MD-11
MD-11
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CF6-80C2, PW4000-94
Bombardier
Boeing Business Jet (BBJ)
Challenger Family
Embraer
Embrear Executive Jets
Embraer
Legacy, Lineage.
Line Maintenance
Base Maintenance
Component Services
Engine Services: CF34
30 | Contacts
Senior Vice President
Corporate Sales & Marketing,
Vice President
Corporate Sales EUMEA
Vice President
Corporate Sales
Americas
Frank Berweger
p +1-3053791222
frank.berweger
@lht.dlh.de
Wolfgang Weynell
p+49-40-5070-2547
hamtssek@lht.dlh.de
Let’s talk about solutions
Director Sales
Eastern Europe
and CIS
Dmitri Zaitsev
Director Sales
USA and Canada
Director Sales
Europe
Robert Gaag
p +1-305-379-1222
f+1-305-379-2771
salesltnamiasec@lht.dlh.de
Georgios Ouzounidis
p+49-40-5070-5295
f +49-40-5070-5869
georgios.ouzounidis@lht.dlh.de
Director Sales
Latin America
and Caribbean
p+49-40-5070-5404
f+49-40-5070-2558
dmitri.zaitsev@lht.dlh.de
Director Sales
Middle East, Africa
Tewfik Morsli
p +49-40-5070-3053
tewfik.morsli@lht.dlh.de
Jörg Femerling
p +1-305-379-2604
joerg.femerling@lht.dlh.de
America and Canada
Europe, Middle East and Africa
Canada
Dan Hepworth
p +1-514-245-0143
daniel.hepworth
@lht.dlh.de
BeNeLux
Rudi Preud’homme
p +32-2-752-8690
rudi.preudhomme
@lht.dlh.de
United Kingdom
Chile
Italy
Emanuela Marabese
p+39-02-58571483
emanuela.marabese
@lht.dlh.de
Turkey
Russia
Fulya Türköz
p +90-212-465 55 57
fulya.tuerkoez
@lht.dlh.de
Andreas van de Kuil
p +7-495-937-5103
andreas.vandekuil
@lht.dlh.de
Carlos Sotomayor
p +56-2-2573-7770
carlos.sotomayor
@lht.dlh.de
Paul Conway
p +44-7812-091074
paul.conway
@lht.dlh.de
Dubai
Ziad Al Hazmi
p +971-4-4057-557
ziad.al-hazmi
@lht.dlh.de
Contacts | 31
Vice President
Corporate Sales
Asia
Gerald Steinhoff
p +65-6733-5539
gerald.steinhoff@lht.dlh.de
Director
Corporate Sales
VIP & Special Mission
Director
Corporate Sales
Lessors & Banks
Wieland Timm
p +49-40-5070-2548
wieland.timm
@lht.dlh.de
Andreas Kehl
p +49-40-5070-4780
andreas.kehl
@lht.dlh.de
Line Maintenance
Worldwide
Michael Struck
p +49-69-696-69660
linemaint.agrmts
@lht.dlh.de
Affiliates & Corporations
Director Sales
East Asia
Richard Haas
p+852-2846-6370
f+852-2156-0230
richard.haas@lht.dlh.de
Director Sales
South East Asia
and Australia
Robin Johansson
p +65-6733-9081
robin.johansson@lht.dlh.de
Asia and Australia
Lufthansa Technik
AERO Alzey
Phone+49-6731-497-0
Fax +49-6731-497-197
sales@lhaero.com
www.lhaero.com
Lufthansa Technik
Milan
Phone+39-02-585714-24
Fax +39-02-748-64924
lht-milan@lht.dlh.de
www.lht-milan.com
Lufthansa Technik
Brussels
Phone +32-2-752-8660
Fax +32-2-752-8673
sales.bruub@lht.dlh.de
brussels
Lufthansa Technik
Philippines
Phone +63-2-855-9311
Fax +63-2-855-9309
sales@ltp.com.ph
www.lht-philippines.com
Lufthansa Technik
Budapest
Phone +36-1-296-3000
Fax +36-1-296-3001
sales@lhtb.hu
www.lht-budapest.com
Lufthansa Technik
Services India
Phone+91-22-935-37409
Fax +91-99-5800-5695
sales@lht-services-india.com
india
Lufthansa Technik
Component Services
Phone +1-818-765-6201
Fax +1-818-765-7023
sales@ltcs.aero
ltcs
Lufthansa Technik
Shannon
Phone +353-61-370-000
Fax +353-61-361-100
sales@sal.ie
lht-shannon
Lufthansa Technik
Intercoat
Phone +49-4191-809-100
Fax +49-4191-2826
sales@lht-intercoat.de
www.lht-intercoat.de
Lufthansa Technik
Shenzhen
Phone+86-755-2777-5925
Fax +86-755-2750-0269
sales@lht-shenzhen.com
www.lht-shenzhen.com
Lufthansa Technik
Landing Gear Services UK
Phone+44-20-8589-1941
Fax +44-20-8589-1901
sales@ltlgs.com
www.lht-landinggear-uk.com
Lufthansa Technik
Sofia
Phone+359-2-4601-777
Fax +359-2-4601-251
sales@lht-sofia.com
www.lht-sofia.com
Lufthansa Technik
Logistik Services
Phone+49-40-5070-5331
Fax +49-40-5070-8667
sales@ltls.dlh.de
www.ltls.aero
Lufthansa Technik
Turbine Shannon
Phone+353-61-365-512
Fax +353-61-360-513
sales@ltts.ie | www.ltts.ie
India
Wolfgang Hartl
p +91-22-3953-7405
wolfgang.hartl
@lht.dlh.de
China
Steven Wang
p +86-10-6465-1593
steven.wang
@lht.dlh.de
Lufthansa Technik
Maintenance International
Phone+49-69-696-46929
Fax +49-69-696-69603
altfried.nessel@lht.dlh.de
ltmi
Japan
Australia & Pacific
Hidenori Sato
p +81-45-309-2777
hidenori.sato
@lht.dlh.de
Joseph Giarrusso
p +61-3-9551-9064
joseph.giarrusso
@lht.dlh.de
Lufthansa Technik Malta
Phone+356-2560-4000
Fax +356-2560-4190
sales@ltm.com.mt
www.lht-malta.com
Lufthansa Technik
Vostok Services
Phone+7-495-981-5850
Fax +7-495-981-5852
ltvsdmeservice@lht.dlh.de
vostok
Lufthansa
Technical Training
Phone+49-69-696-2751
Fax +49-69-696-6384
sales@ltt.dlh.de
www.ltt.aero
Lufthansa Bombardier
Aviation Services
Phone+49-30-8875-4600
Fax +49-30-8875-4511
sales@lbas.de | www.lbas.de
Lufthansa LEOS
Phone+49-69-696-8222
Fax +49-69-696-93888
sales@lufthansa-leos.com
www.lufthansa-leos.com
Airfoil Services
Phone +603-6145-3612
Fax +603-6141-6810
info@airfoil.com.my
www.airfoilservices.com
Ameco Beijing
Phone +86-10-6456-1122
ext 4100/4101
Fax +86-10-6456-1823
sales@ameco.com.cn
www.ameco.com.cn
BizJet International
Phone +1-918-832-7733
Fax +1-918-832-8627
sales@bizjet.com
www.bizjet.com
Hawker Pacific Aerospace
Phone+1-818-765-6201
Fax +1-818-765-5759
sales@hawker.com
www.hawker.com
Heico Aerospace
Phone +1-954-961-9800
Fax +1-954-987-7585
sales@heico.com
www.heico.com
IDAIR
Phone+49-40-5070-69416
Fax +49-40-5070-64144
sales@idair.aero
www.idair.aero
lumics
Phone+49-40-5070-61361
info@lumics-consulting.de
www.lumics-consulting.de
N3 Engine
Overhaul Services
Phone+49-3628-5811-0
Fax +49-3628-5811-8240
sales@n3eos.com
www.n3eos.com
Spairliners
Phone +49-40-5070-66499
Fax +49-40-5070-66742
info@spairliners.com
www.spairliners.com
When something new arrives,
we make sure it departs.
We welcome the new A350.
Our extensive, flexible portfolio of MRO products
covers the A350’s entire life cycle, focusing in
particular on the management of its IT systems, since
in the future aircraft and their maintenance systems
will be more strongly networked than ever before.
That’s how we’ll ensure that right from the first
delivery, our customers’ A350s are always flying.
Lufthansa Technik AG, marketing.sales@lht.dlh.de
Call us: +49-40-5070-5553
www.lufthansa-technik.com/a350

Technik Connection - Lufthansa Technik AG

Transcription

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