Meet our RiverView babies Carrie Michalski Dives into New Role as

May 2013
Meet our
RiverView
babies
Jackson Dale
Date of Birth: 1/28/2013
Time of Birth: 7:58 AM
Parent: Jennifer
Delivered by: Drs. Ajayi/Afonya
Dean Leo
Date of Birth: 1/31/2013
Time of Birth: 3:28 PM
Parent(s): Kristie and Matt
Delivered by: Dr. Kanten
Brody Lawrence
Date of Birth: 2/6/2013
Time of Birth: 7:55 AM
Parent(s): Megan and Brian
Delivered by: Drs. Kanten/Afonya
Jordan McCoy
Date of Birth: 2/25/2013
Time of Birth: 6:58 AM
Parent(s): Lacy and Collin
Delivered by: Dr. Kanten
Aurora Rose
Date of Birth: 2/26/2013
Time of Birth: 8:08 PM
Parent(s): Rebecca and Kaleb
Delivered by: Drs. Kanten/Afonya
Visit our web site:
www.riverviewhealth.org
UPCOMING EVENTS
June 3rd: RiverView
Foundation Golf Classic
June 4th: RiverView’s
115th Birthday
Angel Alexander
Date of Birth: 3/1/2013
Time of Birth: 7:47 AM
Parent(s): Karla and Kane
Delivered by: Drs. Kanten/Afonya
Abel James
Date of Birth: 3/6/2013
Time of Birth: 5:35 AM
Parent(s): Krystal and Levi
Delivered by: Dr. Hanson
Lily Ann
Date of Birth: 3/12/2013
Time of Birth: 6:32 PM
Parent(s): Meagan and Corey
Delivered by: Dr. Ajayi
Aubrie Olivia
Date of Birth: 3/15/2013
Time of Birth: 4:09 PM
Parent: Kristie
Delivered by: Dr. Balaraman
Nicholas Henry
Date of Birth: 3/17/2013
Time of Birth: 5:25 PM
Parent(s): Sasha and Antonio
Delivered by: Dr. Hanson
Carrie
Michalski
Dives into
New Role
as CEO
June 11th: Free Prostate
Screening Clinic
June 12th: Stroke
Support Meeting
June 13th: Heartsaver
and Friends and Family
CPR Classes
Finance,
Grady James
Date of Birth: 3/18/2013
Time of Birth: 8:55 AM
Parent(s): Elissa and Jon
Delivered by: Drs. Kanten/Afonya
Hadley Raine
Date of Birth: 3/20/2013
Time of Birth: 7:19 AM
Parent(s): Kimberly and Jim
Delivered by: Drs. Kanten/Afonya
Matthew Cruz
Date of Birth: 3/24/2013
Time of Birth: 7:58 AM
Parent: Rosa
Delivered by: Dr. Kanten
Liam Vernon
Date of Birth: 3/25/2013
Time of Birth: 7:56 AM
Parent(s): Shanna and Reid
Delivered by: Drs. Kanten/Bolar
Jaxon William
Date of Birth: 3/27/2013
Time of Birth: 10:30 PM
Parent(s): Anne and William
Delivered by: Dr. Bell
Top Checklist
June 17th: Celiac
Support Group
June 19th: Jr. Auxiliary
July 2, 9, 16, 23rd:
Childbirth Classes
July 10-14th: Visit us
at the Polk County Fair
Logan Guy
Date of Birth: 4/3/2013
Time of Birth: 8:29 AM
Parent(s): Amber and Tyler
Delivered by: Dr. Kanten
Ruth Ellen
Date of Birth: 4/7/2013
Time of Birth: 7:23 PM
Parent(s): Stephanie and Aaron
Delivered by: Dr. Ajayi
Blake Jace
Date of Birth: 4/8/2013
Time of Birth: 5:23 PM
Parent(s): Danielle and Brandon
Delivered by: Dr. Kanten
Michael Angelo
Date of Birth: 4/8/2013
Time of Birth: 5:08 AM
Parent(s): Brittany and Michael
Delivered by: Dr. Ajayi
Cooper Eugene
Date of Birth: 4/10/2013
Time of Birth: 9:10 PM
Parent(s): Katie and CJ
Delivered by: Dr. Kanten
Patrick Craig
Date of Birth: 4/17/2013
Time of Birth: 9:47 PM
Parent(s): Merrilee
and Matthew
Delivered by: Dr. Bell
Jackson Gene
Date of Birth: 4/23/2013
Time of Birth: 9:11 PM
Parent(s): Carrie
and Donavon
Delivered by: Dr. Hanson
Hunter David
Date of Birth: 4/26/2013
Time of Birth: 8:53 PM
Parent(s): Jill and Mitch
Delivered by: Dr. Bell
Natasha Rose-Marie
Date of Birth: 4/30/2013
Time of Birth: 12:33 PM
Parent(s): Rebecca and Ben
Delivered by: Dr. Bell
Aubree Jade
Date of Birth: 5/13/13
Time of Birth: 4:05 pm
Parent: Taren
Delivered by: Dr. Ajayi
RiverView Health
323 South Minnesota
Crookston, MN 56716-1600
218-281-9200
1-800-743-6551
www.riverviewhealth.org
RiverView Health
encompasses:
RiverView Recovery Center
RiverView Hospital
RiverView Care Center
RiverView Home Care
RiverView Rehab
RiverView Clinics
People Pillars
RiverView Chief Executive Officer/President Carrie
Michalski has many plans for RiverView Health – longterm and short. Since taking over the lead role in April, one
of the things Michalski has been focusing on is a 90-day
plan targeting two of RiverView’s six pillars of excellence:
Finance and People.
Of course the Finance Pillar is always on the radar. It’s
no secret that an organization needs a positive operating
budget to keep things running smoothly. “RiverView’s
goal is to achieve a total margin of at least 2 percent,”
Michalski stated.
The other pillar that has her attention right now is
the People Pillar. Michalski’s focus is on ensuring that
RiverView Health is the best place to work and the best
place for providers to practice medicine. RiverView has
a goal of 75 percent for employees who are “completely
satisfied’’ or “satisfied’’ with their roles at RiverView. That
percentage is currently at 74.8, up from last year’s 70.0
percent.
Michalski credits RiverView’s
Senior Leadership Team for its
strength in moving RiverView
through today’s ever-changing
healthcare world. That team has
seen some changes recently,
as well.
Senior Leadership Team
members include Michalski, Dr.
Idatonye Afonya - Vice President
Carrie Michalski
of Medical Affairs; Betty
Arvidson - Vice President of Finance; Sandra Boice - Vice
President of Patient Services; Jean Tate – Vice President
of Human Resources; Chris Bruggeman - Vice President
of Operations and Lance Norman - Vice President of
Ancillary Services.
Bruggeman and Norman are new to the Team. They, like
Michalski, are RiverView employees who have moved up
in the ranks at RiverView over the years.
“Our focus is on people. I’m excited to be here to
“I am so thrilled about the success of our internal
provide leadership to the incredible team at RiverView,’’ investment in growing our next generation of leaders,’’
Michalski stated. “Health care
said Michalski. “I thank them
has been changing so rapidly, and
for stepping up to the plate of
“Our focus is on people. I’m excited
to be successful we must have a
expanded responsibilities, and
to
be
here
to
provide
leadership
to
the
highly skilled, highly adaptive
for their support in continuing
incredible team at RiverView.’’
workforce. Our employees and
achievement of our organizational
our providers are the cornerstone
goals.’’
of what differentiates RiverView Health from other health
systems and their work is fast paced and challenging. Happy Birthday, Many More
Amidst all of the technical training, quality and process
RiverView Health will celebrate its 115th birthday on
improvement and strategic planning that is critical to our
June 4th, and Michalski is happy to be at the helm of the
success, we need to take appropriate pauses and ensure
long-standing organization.
that we are building relationships and fostering consistent
and transparent communication. I, along with the entire
‘’RiverView has a 115 year history of fulfilling our
leadership team, am committed to RiverView Health mission to deliver a healthcare experience that consistently
exceeding our goals as an exceptional place to work.”
exceeds patients’ expectations,’’ Michalski stated. “To
consistently exceed, and thrive as a high performing worldOther RiverView Pillars are: Quality, Service, Growth
class organization, it is critical that we invest in process
and Community.
improvement and the professional development of our
providers and employees. Simply said, we cannot stand
A History with RiverView
still, or we will fall behind. Change is vital and necessary,
Michalski, an Argyle native, has been working with the and will position RiverView for success in our next 115
employees of RiverView for nearly 20 years. She started years.”
her RiverView career as the Administrator of Hillcrest
Michalski has a degree in Healthcare Administration
Nursing Home when RiverView operated the facility in
Red Lake Falls. In 2004, she became the Vice President of from Concordia College, Moorhead. She and her husband,
Senior Services, adding Home Care and the Care Center Jay, who owns and operates a family farm east of Argyle,
in Crookston to her list of duties as Administrator. She have three daughters: eight-year-old, Paige; and sevenwas named Vice President of Operations in 2010. During year-old twins, Danielle and Erin.
that time, she also served as interim CEO/President of
RiverView following CEO Deb Boardman’s departure.
Today she finds herself back in the seat of CEO/President,
replacing Ross Matlack who resigned in late March to
take a CEO position in Norwalk, Ohio, and this time
it’s permanent.
RiverView’s
Memory
Care Center
moves
forward with
Expansion,
Quality
Care
Green grass can be seen through the big, beautiful
windows of the two newest rooms of RiverView Health’s
Memory Care Center. Sunshine streams in highlighting
the freshly painted walls, while the peace and quiet of
nature sits right outside those windows. The rooms are
sparkling-clean, equipped with furniture, and just waiting
for their new occupants.
RiverView’s Memory Care Center is in the final stages
of going from a 22 bed facility to a 24 unit facility. The
expansion of the memory care program is much needed,
according to local statistics that report a shortage of
memory care beds in our area.
“Specializing in memory care allows RiverView Health
to address an identified community need,’’ said Kalie
Crayton, activities director/social services designee
at the Memory Care Center. “I get about a call a week
from various healthcare providers in the area looking for
placement for someone who requires the support of a
memory care unit. We look forward to being able to meet
the needs of two additional residents.’’
RiverView Health operates a premiere memory care
program with highly trained, dementia certified care givers
in the 2003 Care Center addition on the main RiverView
campus in Crookston. The two new rooms are located at
the end of the Center by the activity room. The atmosphere
at the Memory Care Center provides a comfortable,
neighborhood feel with all private rooms, centralized
dining and gathering spaces, and accessible bathroom
facilities to accommodate handicapped individuals.
Crayton lists the low stimulation environment, locked
doors for safety of wandering residents and the great staff
as highlights of the Center.
Adding to the Family
She is excited about the expansion and the programs
taking place.
“I’m so pleased by the Memory Care Center,’’ she stated.
“The staff takes such pride in how well the residents are
cared for. And to be able to add two more residents to our
family is really a wonderful thing.’’
Crayton, herself, is fairly new
to the RiverView family. She
joined RiverView in January.
She has an Associate’s Degree
from the Occupational Therapy
Assistant Program at Northland
Community
and Technical
College in East Grand Forks. She
was just recently certified.
The mother of five and Fisher
native, also recently completed
Kalie Crayton
a certification program for social
service designees through the Missouri Long Term Care
Association.
The purpose of the program is for participants to receive
training and insight to working in the social service
department of a long term care facility. The training
prepares non-licensed social workers to assume the role
of social service designee in the skilled nursing facility
setting. The training focuses on the philosophy of long
term care, the settings in which a social service designee
works and the demographics of the people they serve.
Students learn the aging process, the performance skills
of the social service designee and understand the role and
function of the position.
Crayton and Shana Lanctot, director of nursing for
the Care Center, are also going through a dementia
care certification program through Aging Services of
Minnesota.
Highest Quality of Care
Along with the facility expansion and Crayton’s new
leadership, RiverView Health’s Memory Care Center
also recently joined the Stratis Health Acting Together to
Achieve Excellence campaign (ATTAX).
RiverView is participating in this campaign designed
to ensure that every nursing home resident receives the
highest quality of care. The ATTAX campaign instills
quality and performance improvement practices aimed at
attacking and eliminating healthcare acquired conditions
and improving resident satisfaction in Minnesota nursing
homes. Supporting the development of strategies for
overall quality is at the heart of this work as well as
specific emphasis and resources on improving dementia
care and preventing pressure ulcers, falls and urinary tract
infections. Successes and best practices from the group will
be shared with the Minnesota nursing home community
over the next few years.
“By choosing to participate in this campaign, we are
making a bold statement about our dedication to quality
improvement within the Care Center,’’ said Lanctot.
“One of the most encouraging aspects of participation
from the start has been how many of the strategies we are
already doing. And through this campaign we are learning
new strategies to improve upon the exceptional care our
residents already receive daily.’’
Staff at the Care Center is also participating in “Hand
in Hand: A Training Series for Nursing Homes Toolkit’’
through the Centers for Medicare and Medicaid Services,
Lanctot reported. This is a high-quality training program
that emphasizes individualized care of people with
dementia and the prevention of abuse. For more information on RiverView Health’s Memory
Care Center, contact Kalie Crayton at 218-281-9458 or
kcrayton@riverviewhealth.org.
RiverView
Recovery
Center
Amps up
Outpatient
Services
A lot is happening at RiverView Recovery Center. First
off, the name. RiverView Recovery Center is not a new
entity. It was formerly Glenmore Recovery Center. The
name has been changed, along with a restructuring of
programs that will now allow patients the ability to receive
high-caliber clinical care while maintaining commitments
to work, family and home.
Individual Care: This level of care is provided to those
individuals that have completed a higher level of outpatient
services but require additional care. This is often required
when a person presents with clinically significant issues
that require further attention. Individually determined one
hour sessions, once weekly, duration of up to 3 months.
Driving with Care (DWC); Driving While Impaired
(DWI) education: RiverView has three certified DWC
facilitators that provide a cognitive-behavioral treatment
course for DWI offenders. A level 1 education program is
provided for first time DWI
offenders. This education
If you are concerned about yourself or
course is committed to
someone you know, please call RiverView
reducing future impaired
Recovery Center at one of the following
driving offenses and also
locations:
future alcohol and other
drug related problems. This
Crookston: 218-281-9525
program is in development.
The schedule is tentatively
East Grand Forks: 218-773-4994
set at 12 hours delivered
Roseau: 218-463-3447
in six sessions. This will
Thief River Falls: 218-689-3999
be determined by enough
participants.
Outpatient services have now been enhanced and
expanded at all of RiverView Recovery’s locations:
Crookston, East Grand Forks, Roseau and Thief
River Falls.
“I am really excited about
our expanding outpatient
services,’’ said Michael Cory,
lisensed alcohol and drug
councelor at Crookston’s
RiverView Recovery Center.
“There is a lot of change in
the chemical dependency
field right now and I feel
that we are out ahead of it.
We, at RiverView, are not
simply reacting to inevitable
change, we are responding to it in a proactive fashion.
We are not waiting to follow others, we are in many
respects on the leading edge of this change and that is an
exciting prospect.’’
RiverView Recovery Center provides outpatient
treatment programs for adults who are abusing or
dependent on one or more mood-altering chemicals. Treatments include:
Day Treatment: This program serves individuals that
meet criteria for a substance-use disorder that do not require
24 hour monitoring, yet require more than an intensive
outpatient program. Day Treatment is 5 days a week
from 8 am to noon each weekday. Day treatment includes
education; individual, group and family counseling.
Duration is 4 weeks, Monday through Friday, for 80 hours.
Intensive Outpatient Program (IOP): The IOP
program is less intense than the Day Treatment Program.
It is a minimum of 9 hours of service per week. Individuals
in the IOP program will participate in individual, group
and family counseling. Duration is 6-8 weeks, 3 hours per
session, 3 times a week.
Relapse Prevention: This program provides care to
individuals that have completed a higher level of care and
require on-going services to strengthen skills and insight.
Duration is 12 weeks, once weekly for 2 hours.
Rule 25: Alcohol and Drug Assessments: Each
of RiverView’s licensed counselors provide Rule 25
assessments on a weekly basis. Rule 25 assessments are
generally for people seeking to know if they are drug
or alcohol dependent and what treatment options are
available. Emergency assessments are also available.
Family Program: This program entails inviting loved
ones of those in treatment to take part in an educational
program to learn more about addiction, recovery, and the
ways in which everyone in an addict’s circle of friends and
family can be impacted by addiction.
“There is a growing awareness of the impact of addiction
on family members and friends,’’ stated Family Program
Counselor Gary Lindsey, who will conduct family sessions
at all four of RiverView Recovery’s locations. “It truly is
a family disease.”
Lindsey’s best advice for families dealing with addiction
is to get into Al-Anon as soon as possible. “There is help
available. There is hope. You are not alone.”
Also incorporated into these programs will be education
on nutrition, financial health, fitness, occupational therapy
and a variety of other topics.
For more information on any of these RiverView
Recovery Center programs, call the location nearest you:
Crookston, 218-281-9525; East Grand Forks, 218-7734994; Roseau, 218-436-3447; or Thief River Falls, 218689-3999.