+ ltlo9 - Universiti Teknologi Malaysia
Transcription
+ ltlo9 - Universiti Teknologi Malaysia
(Pind.l/07) PSZ19:16 MAtA UNI OF THESIS DECTARAIION S/O SUBRAMANIAM Author'sfullnome : RAMESH Dote of birth : 171O111972 Title : TANKSYSTEM lN FltLlNGSIAIION MONITORING UNDERGROUND USINGTANKGAUGINGSYSTEM Acodemic Session: 2OOgl2OOg I declore thot this thesisis clossifiedos : E E E CONFIDENIIAL (Contoins confidentiolinformotionunderthe OfficiolSecret AcI 1972)* RESTRICTED (Contoinsrestrictedinformotionos specifiedby the orgonizolionwhere reseorchwos done)* OPENACCESS I ogree thot my thesisto be publishedos onlineopen occess (fulltext) reservesthe rightos follows: I ocknowledgedthot UniversitiTeknologiMoloysio TeknologiMoloysio. l. Thethesisis the propertyof Universiti Moloysiohosthe rightto moke copiesfor the purpose 2. TheLibroryof UniversitiTeknologi of reseorchonly. 3. TheLibroryhosthe rightto moke copiesof the thesisfor ocodemic exchonge. Certifiedby: SIGNAIURE OF SUPERVISOR 720111-t0-5339 (NEWrC NO.) so6. 3l Apslu zooq DR.NORHAZII-AN MD. NOOR NAMEOF SUPERVISOR Dote: )+ ltlo9 pleoseottoch with the letterfrom or RESTRICTED, lf the thesisis CONFIDENTAL the orgonizotionwith period ond reosonsfor confidentiolityor restriction. "I herebydeclarethat I havereadthis project and in my opinion this project is suffrcientin termsof scopeandquality for the awardof the degreeof Bachelorof Civil Engineering". Signature Nameof Supervisor : DR. NORHAZILAN MD. NOOR Date t1 l4lo4 MONITORING UNDERGROUND TANK SYSTEM IN FILLING STATION USING TANK GAUGING SYSTEM RAMESH S/O SUBRAMANIAM A report submitted in partial fulfilment of the requirements for the award of the degree of Bachelor of Civil Engineering Faculty of Civil Engineering Universiti Teknologi Malaysia APRIL 2009 ll I declare that this project entitled "Monitoring Underground Tank System In Filling Station Using Tank Gauging System" is the result of my own research except as cited in the references. This thesis has not been acceptedfor any degree and is not concurrently submitted in candidature of any other degree. Signature Name Date : RAMESH S/O SUBRAMANIAM QT *7P11-2-c)oq iii Specially dedicated to my beloved parents Mr. Subramaniam and Mrs Letchumy My beloved wife and children Ms Logiswary, Sasmiitha and Keshaveen Thank you for your endless love and encouragement My brothers Shuraish, Ravi and Prakash For their support and contribution iv ACKNOWLEDGEMENT I would like to express my sincere gratitude and thanks to my supervisor, Dr. Norhazilan Md. Noor from the Faculty Of Civil Engineering, University Technology Malaysia for his generous guidance, cooperation and advises from time to time throughout the duration of this dissertation. His valuable knowledge and support is greatly appreciated. I also take this opportunity to thanks my friends who had contributed assistance and advice in this study, either directly or indirectly, yet their name are not cited here. They deserve my greatest gratitude. Million thanks to all. Last but not least, I would like to thank my beloved wife for her continuous support, family members and friends, who had given a lot of encouragement and motivation to complete this research. v ABSTRACT Underground storage tanks are one of the important components in construction of filling station. It comes in different sizes and capacity. Underground tanks in filling station are manufactured to ensure safety and integrity accordance to standards and codes. Many of these underground storage tanks have leakage problem which is one of the common failure. Most of the under ground tanks fail to detect the product losses if the tanks are not equipped with monitoring devices. Releases from a tank that arise from spills, overfills, leakage and piping can cause fires or explosions that threaten human safety. This study considers the importance of monitoring system which briefly describes the obligation of filling station owners in managing underground storage tanks. Studies have been carried out at Shell filling station located in Klang Valley. A total of forty (40) questionnaires were distributed to Shell filling station equipped with manual dipping and tank gauging system. Thirty (30) questionnaires were returned completed out of forty (40) questionnaires distributed. Comparison of two methods by using manual dipping and tank gauging system was done. Furthermore, factors contribute to water ingress in underground tank was also discussed. From the analysis it can be concluded that tank gauging system is the most effective monitoring system, whereby tank information, water ingress and product release can be easily detected. It also shows reliability in terms of safety, efficiency, data accuracy and savings to the filling station in longer run. The factors contribute to water ingress in tank are caused by uneven driveway level, human error, construction defects and insufficient preventive maintenance. In conclusions, the three objectives were achieved and recommendations for improvement were suggested. vi ABSTRAK Tangki minyak bawah tanah merupakan satu komponen penting bagi struktur stesyen minyak. Ianya direkabentuk dalam pelbagai saiz dan kapasiti. Tangki minyak bawah tanah di stesen minyak direkabentuk mengikut kualiti yang ditetapkan untuk memastikan keselamatan tangki serta kekuatan mengikut spesifikasi. Kebanyakkan tangki bawah tanah ini masih mengalami kebocoran. Kebocoran tangki adalah satu masalah lazim yang kerap berlaku. Kebocoran pada tangki bawah tanah tidak dapat dikesan sekiranya tangki tersebut tidak dilengkapi dengan sistem pengesan kebocoran. Kehilangan minyak boleh berlaku disebabkan oleh lebihan pengisian, kebocoran pada dinding tangki serta paip minyak. Ini boleh menyebabkan kebakaran dan berbahaya kepada manusia. Matlamat kajian ini adalah untuk mengkaji kepentingan sistem pengesan kebocoran dalam sistem tangki minyak bawah tanah di stesen minyak. Kajian ini dijalankan di stesen minyak Shell terletak di kawasan Lembah Klang. Sebanyak empat puluh (40) borang soal selidik telah disediakan dan diedarkan di stesen minyak Shell yang mempunyai alat pengukur manual dan elektronik. Daripada jumlah tersebut, tiga puluh (30) borang selidik yang lengkap telah dipulangkan. Daripada keputusan yang diperolehi, didapati bahawa alat pengukur elektronik adalah amat berkesan untuk digunakan sebagai alat pengesan kebocoran, pengukur kandungan minyak dan air di dalam tangki minyak. Ianya juga berkesan dari segi keselamatan, kecekapan dan kejituan data. Ia juga akan memberi penjimatan kos dalam jangka masa panjang. Faktor yang mempengaruhi kemasukkan air di dalam tangki minyak juga dikenal pasti. Ia disebabkan oleh aras konkrit yang tidak rata, kecuaian manusia, kacacatan pembinaan dan kelemahan dalam sistem penyelenggaraan. Sebagai kesimpulan, kesemua tiga objektif telah dicapai dan cadangan untuk pembaikkan juga telah dinyatakan. vii TABLE OF CONTENTS CHAPTER 1 2 TITLE PAGE DECLARATION ii DEDICATION iii ACKNOWLEDGEMENT iv ABSTRACT v ABSTRAK vi TABLE OF CONTENTS vii LIST OF TABLES xi LIST OF FIGURES xii LIST OF SYMBOLS xiv LIST OF APPENDICES xv INTRODUCTION 1 1.1 Introduction 1 1.2 Problem Statement 2 1.3 Aim and Objectives of Study 3 1.4 Scope of The Study 4 1.5 Importance Of The Study 4 1.6 Research Methodology 6 LITERATURE STUDY 8 2.1 Introduction 8 2.2 Types Of Tanks 9 viii CHAPTER TITLE 2.2.1 Single Skin Tanks 9 2.2.2 Double Skin Tanks 10 2.2.3 Steel Tank 11 2.2.4 Glass Reinforced Plastic 12 2.2.5 Composite 12 2.3 Tank Design Criteria 2.4 Maintenance Requirements For Under Storage 2.5 2.7 3 12 Tank System 14 Preventive Maintenance 14 2.5.1 Why Preventive Maintenance Is Importance 15 2.5.2 Preventive Maintenance Program 16 2.5.3 Preventive Of Failures Or Mitigation Of Failures 2.6 PAGE 16 Tank Leak 17 2.6.1 Catchment Basins 18 2.6.2 Correct Filling Practices 18 Overfill Protection 19 2.7.1 Automatic Shutoff Devices 20 2.7.2 Overfill Alarm 21 2.7.3 Ball Float Valve 22 2.8 Corrosion Of Steel Tank 23 2.9 Summary Of Chapter 24 RESEARCH METHODOLOGY 25 3.1 Introduction 25 3.2 Literature Study 26 3.3 Research Methodology 26 3.4 Data Collection Method 27 3.4.1 Complaints Log 27 3.4.2 Product Loss Investigation Procedure 30 ix CHAPTER TITLE 3.4.3 3.5 4 5 Tank Integrity Test PAGE 32 Tank Monitoring System 34 3.5.1 Dipstick 35 3.5.2 Tank Gauging System 36 3.6 Research Methodology 37 3.7 Data Collection And Analysis 38 3.7.1 38 Average Index (AI) 3.8 Expected Results 39 3.9 Summary Of Chapter 40 DATA ANALYSIS 41 4.1 Introduction 41 4.2 Background Information Of The Respondents 43 4.3 The Level Of Safety Awareness Of The User 45 4.4 Efficiency And Reliability Of The System 47 4.5 Wet Stock Management Accuracy 51 4.6 Cost Management 52 4.7 Water Ingress To Under Ground Tank 55 4.8 Summary 57 CONCLUSION AND RECOMMENDATION 58 5.1 Introduction 58 5.2 Discussion Of The Findings 59 5.2.1 To propose effective detection system to monitor water ingress and information on the tank level based on manual and tank gauging system 5.2.2 59 To determine the cost saving and accuracy of information on tank level by manual dipping and tank gauging system 62 x CHAPTER TITLE PAGE 5.2.3 To identify the factors which contribute to water ingress in underground tank 62 5.3 Implication Of The Study 63 5.4 Limitation Of The Study 64 5.5 Recommendation 64 REFERENCES 66 Appendices A 67 xi LIST OF TABLES TABLE NO. TITLE PAGE 3.1 Complaints data on water ingress to under ground tank 29 3.2 Plan maintenance schedule for under ground tank testing 32 4.1 Survey results on safety awareness for manual dipping and tank gauging system 4.2 Effectiveness and reliability results on manual dipping and tank gauging system 4.3 4.5 48 Survey results on wet stock management for manual dipping and tank gauging system 4.4 46 51 The average index of the respondents on cost impact for manual dipping and tank gauging system 53 Water ingress to under ground tank 55 xii LIST OF FIGURES FIGURE NO. TITLE PAGE 1.1 Research methodology flowchart 7 2.1 Single wall steel under ground tank 10 2.2 Double wall under ground tank 11 2.3 Tank certificate detail 13 2.4 Fill pipe catchment basins 18 2.5 Correct filling practice for under ground tank 19 2.6 Overfill shutoff devices 20 2.7 Overfill alarm system 21 2.8 Ball float valves 22 2.9 Tank corrosion 23 3.1 Call centre help line flow chart for maintenance call 28 3.2 Flow chart for product leak investigation procedure 31 3.3 Microphone and head set used for tank integrity test 34 3.4 Manual dipping to check product volume and water presence 35 3.5 Tank gauging probe and controller 36 3.6 Research methodology flow chart 37 4.1 Respondents feedback results 42 4.2 Respondents education background 43 4.3 Respondents according to their age group 44 4.4 Respondents according to their sex 45 xiii FIGURE NO 4.5 TITLE The average index on safety of using manual dipping and tank gauging system 4.6 52 Cost management for manual dipping and tank gauging system 4.9 50 Wet stock management accuracy on manual dipping and tank gauging system 4.8 47 The average index on effectiveness and reliability of manual dipping and tank gauging system 4.7 PAGE 54 Factors that contribute to water ingress in under ground tank 56 xiv LIST OF SYMBOLS AI - Average index GRP - Glass reinforced plastic PLIP - Product leak investigation procedure UST Underground storage tank - xv LIST OF APPENDICES APPENDIX A TITLE A sample of questionnaire PAGE 67 CHAPTER 1 INTRODUCTION 1.1 Introduction Underground tank is a stationary device designed to contain an accumulation of hazardous substance which is constructed of non-earthen materials (for example, concrete, steel, plastic) that provide structural support. The definition of an under ground storage tank (UST) is any one or combination of tanks including appurtenant pipes, lines, fixtures, and other related equipment, used to contain an accumulation of hazardous substances, the volume of which, including the volume of the appurtenant pipes, lines, fixtures and other related equipment. It is ten percent or more beneath the surface of the ground. Hazardous substances mean petroleum products which are liquid at standard conditions of temperature and pressure at 60 degrees Fahrenheit. They are material or item that has the potential to harm humans, animals or the environment. They can act directly or through interaction with other factors (Jesse C. Ducommun, 2005). Under ground tanks are one of the important component in construction of filling station with different in sizes and capacity. Most commonly type of under ground tanks used in Malaysia are steel and fibre type. 2 Protecting the environment is and will continue to be one of the most important topics our industry faces during the coming decades. In response to the need for an environmentally safe underground storage tank, the Double-Wall FRP Jacketed Steel Tank is one of the finest double-wall tanks available in the market today, listed with UL and widely used in our country. 1.2 Problem Statement Throughout the world, the petroleum industry uses most of the underground storage tanks for filling stations. Underground oil tanks don't last forever. Most have a life span of twenty to forty years. However, underground tanks installed in the 1970's could deteriorate in a shorter time because less sturdy materials could have been used at that time in their manufacturer. Underground tanks, so long as they retain their integrity, provide a safe method for such storage and this has traditionally been the preferred method for storing petrol at filling stations. However, they are a history of leaking, often for long periods of time before signs of contamination or pollution at locations outside the site boundary indicate the existence of a problem. The main cause has been corrosion of the tank, creating pinholes which gradually increase in size. The ones of such corrosion is unpredictable and the detection of the initial stages of a leak almost impossible without sophisticated detection devices. Problems with USTs arise when they begin to leak. Motor fuel contains hydrocarbons and additives that pose health risks to people, animals and plants. Nature can break down these hydrocarbons through a method called bioremediation. Unfortunately nature’s work is slow compared to our needs. 3 These dangerous compounds may transmit quickly through soil. These dangerous compounds may transmit quickly through soil and can find their way down to an aquifer. In Malaysia, there are population relies to some extent on groundwater as a source of drinking water. Aquifers are where these drinking water sources are stored under ground. When aquifer becomes contaminated by hazardous chemicals the effects can be devastating. Even if people, plants and animals do not become ill or die, contamination may persist for years and the remediation may cost millions of dollars. Previous common practice was to place unprotected steel under ground tanks and piping in the ground and forget about them. Unprotected steel can be highly subject to corrosion especially in aqueous environments whereby high water table presence. Now new tanks and related piping are required to meet federal and state requirements intended to prevent leakage to groundwater. Tanks which do meet these requirements must be removed, replaced or upgraded. Awareness of the problem and new environmental regulations have prompted companies to provide products that will increase UST safety and the maintenance system in place will keep tanks integrity last longer. It is for this reason, together with increased concern for the environment, the industry developed the double skin storage tank which allows easier detection of leaks and helps prevent leaked product escaping from the site. 1.3 Aim And Objective Of The Study The aim of this research is to study on filling station having underground tank monitoring system using tank gauging system and manual dipping. This study is carried out on these following three objectives:- 4 i) To propose effective detection system to monitor water ingress and information on tank level based on manual and electronic dipping ii) To determine the cost saving and accuracy of information on tank level by manual and tank gauging system iii) To identify the factors which contribute to water ingress in under ground tank. 1.4 Scope Of The Study This study was confined to the following scopes: i) This study to be conducted at single wall steel under ground tank equipped with electronic dip and manual dip. ii) The data collection for analysis will be done at various Shell filling station located in Klang Valley. iii) The comparison of method confined to manual dipping and electronic dipping. 1.5 Importance Of The Study This research will benefit the management and end users in terms of minimizing the risk to environment from pollution and risk of product losses into the ground. On production site, reliable tanks will be produced to overcome the current tank leaks issues. 5 By implementation of monitoring system in filling station will help to reduce the maintenance and station operation cost. Findings from this research will benefit the management to upgrade the current system to upgraded version and will have a complete monitoring system for under ground tanks. With this complete system, tank leaks can be detected at early stage and prevention measures can be taken immediately by the station operators without having losses and to protect the environment from polluted. A study is conducted so that everyone who has the opportunity to read the research can understand what the researcher is trying to convey. It is important that the message is conveyed accurately for the readers in order to enhance their knowledge and capability. As we have mentioned earlier in the problem statement, with the leak detection system in place, it can contribute to the saving of operation cost and protect the environment against any releases of product. When properly installed the complete system should retain its integrity for the entire duration of its design life. The research is also to propose to help out all the parties involved to understand the importance of implementing tank gauging system for all filling stations compare to manual dipping which can cause damage to the tank wall and tank leak. This study can also help clients, consultants and manufacturers to optimize the usage of complete tanks system for all filling station for steel tanks, contribute to the awareness of safe environment and safe cost operationally. 6 1.6 Research Methodology The study that carried out focuses on filling station with steel underground storage tank equipped with dipstick and tank gauging system. Data collected and making conclusions based on the respondents feedback. To achieve the objectives of the study, the research methodology is planned and arranged as in Figure 1.1 7 Identify Problem 1. Product spillover from tanks during filling or releases from tank system. Insufficient system to alarm the station owner. 2. Water ingress into the under ground tanks and no warnings 3. Manual dip is one of the factor contribute to tank fail. Percentage of accuracy on tank level is very low compare to electronic dipping Hypothesis 1. To determine effective system to detect tank leak and provide reliable take information Objective Of The Study 1. This study to be conducted at single wall steel under ground tank equipped with electronic dip and manual dip. 2. To determine the cost saving and accuracy of information on tank level by manual and electronic dipping. 3. To identify the factors which contribute to water ingress in under ground tank. 1. Findings To propose effective leak detection and tank monitoring system Figure 1.1: Research methodology flow chart CHAPTER 2 LITERATURE REVIEW 2.1 Introduction Underground tanks for petroleum products provide a safe means for the storage of a potentially dangerous and highly polluting liquid. It should be protected against accidental damage, malicious attack or environmental degradation. It takes more than equipment to be in compliance and to have a safe facility. Maintenance of under ground tank systems properly over time will benefit station operators whereby failure to operate and maintain equipment can lead to new releases and losses occurred. As the maintenance is part of engineering activity, the types of maintenance to be adopted are very important in order to achieve high performance and reliability of the fuel systems. 9 2.2 Types Of Tank There is variety of types of storage tank available for both above and below ground. Tanks are generally cylinders and installed horizontally. Some above ground tanks may be mounted vertically and they may also be slab sided with flat bottoms and flat or domed tops. Tanks are commonly manufactured from steel, glass reinforced plastic or using a combination of steel and plastic or glass reinforced plastic. They may be single skin or double skin depending on the type and construction and the intended use. The selection of the tanks should be determined from an assessment of the risks both to the safety of people and of polluting the environment, (Timm, PR. 1999). When choosing the type of tank for underground service it is important to recognize that there are two interested factors that must be considered, first the configuration of the tank whether it is to be single or double skin, and secondly what materials are to be used in the construction. 2.2.1 Single Skin Tanks Constructed in any of the materials by using steel, glass reinforced or composite. It can pose a potential threat to safety and the environment since if a leak occurs, product will already have been released into the ground before the loss is noticed. Figure 2.1 shows the single wall steel tank. 10 Figure 2.1 : Single wall steel under ground tank 2.2.2 Double Skin Tanks Constructed in any of the materials provided with added protection because of the ability to contain any releases of product from the primary tank shell and in addition to allow the inclusion of a monitoring system which will indicate a failure of either skin as shown in Figure 2.2. Double wall skin tanks pose a very low threat to safety or the environment if the installation is done properly. 11 Figure 2.2 : Double wall under ground tank 2.2.3 Steel Tank Steel tanks are prone to corrosion and subsequent failure although coatings do offer some protection. For single skin steel tanks, the integrity of the coating is of paramount importance. For double skin steel tanks, the inner skin and inside of the interstitial space remain unprotected. Tanks are manufactured to BS EN Standards will be supplied with an appropriate external coating to protect against corrosion. The degree of protection offered and the operational life for steel tank depends on the quality of the coating and its integrity. Cathodic protection may also be used to provide added protection. 12 2.2.4 Glass Reinforced Plastic Tanks constructed of GRP do not fail to corrosion but their performance relies particularly on their design and the quality control of the manufacturing process. Tanks to be used for underground storage of petroleum products should be manufactured to comply the requirement of BS EN 976 which specifies two different types of tank requiring different installation standards. 2.2.5 Composite Tanks manufactured from composite materials are intended to combine the best qualities of the traditional steel and the later GRP tank. They may be single skin or double skin and the necessity for any additional protection measures ill be determined from a consideration of the risks to safety or the environment at a particular location and the properties of the composite tank itself. 2.3 Tank Design Criteria In Malaysia, steel tanks are manufactured to ongoing total quality management to ensure safety and integrity accordance to standards and codes; • MS761 – Code of Practice for The Storage and Handling of Flammable and Combustible Liquids 13 • BS2594 – Specification for carbon steel welded horizontal cylindrical storage tanks • UL58 – Steel Underground Tanks for Flammable and Combustible Liquids All tanks should be a Certificate of Conformity supplied by the manufacturer to confirm with the requirements of appropriate EN standard. The certificate may include details of Class, Certifying Authority’s approval number, client job, job number and site. It also have test operation results identifying normal capacity, material grade, number of compartments and their capacity, pressure test of skin, exterior finish, interior finish, thickness of any exterior protective coating, interstitial space volume and be signed on behalf of the manufacturer as shown in Figure 2.3. Figure 2.3 : Tank certification detail Tanks are normally supplied with provision for the connection of fill, vent, discharge and vapor return lines as well as contents measurement, testing, leak detection, overfill prevention and inspection or entry cover. 14 2.4 Maintenance Requirements For Underground Storage Tank System Tank system should be designed, constructed and installed so as to provide protection to the public and the environment against any releases of product. Maintenance of this system plays an important role to ensure continues reliability of system without fail. A well maintained UST system is not a health or environmental hazard. However if the system is in poor condition or improperly monitored, the substance contained in the system can leak into and contaminate the surrounding soil, groundwater and community water suppliers. Effective maintenance is critical to many operations. It extends equipment life, improves equipment availability and retains equipment in proper condition. Conversely poorly maintained equipment may led to more equipment failure and may more frequent equipment replacement because of shorter life (Broomfield, B.J, 1997). 2.5 Preventive Maintenance Preventive maintenance is the foundation of the entire maintenance philosophy. Without having a preventive maintenance for under ground tank system, the maintenance activities will cost more they should to implement, take longer than they should to implement and will have a higher probability of failure. 15 Nevertheless, preventive maintenance has some disadvantages which must be minimized by; • Planned maintenance is performed irrespective of the condition of the building elements. Consequently, a large number of unnecessary tasks will be carried out on elements that could have remained in a safe and acceptable operating condition for a much longer time. • As a result of human error during the execution of the maintenance task, the condition of an element may end up worse than it was before. • Planned maintenance tasks are usually very demanding in terms of spare parts and labor. 2.5.1 Why Preventive Maintenance Is important Many individuals may believe that this type of Preventive Maintenance program is too expensive or time consuming to implement, especially when there are advance predictive or reliability techniques that might be employed. The effectiveness of the preventive maintenance program is determined by the level of unplanned equipment maintenance that is performed. Unplanned equipment maintenance id defined as any maintenance activity that is performed with less than one week of advanced planning (Terry Wireman, 2008). Unplanned equipment maintenance is commonly referred to a reactive maintenance. By not considering maintenance analysis during design stage of building, grievous problems can be caused regarding function, performance, and 16 safety of the system. This can cause a total replacement of the system or an item might necessitate (Patton, 1988). 2.5.2 Preventive Maintenance Program The first step of designing a preventive maintenance program is to determine the critical units and systems in the under ground tank system that will included in this program. Management knows that having this program cover every item in the fuel system is not cost effective. There are certain components which are cheaper to let run to failure than to spend money maintaining. For tank monitoring system, it is necessary to have preventive maintenance program to keep station in operation at all time. The critical parts can be accomplished in several ways by the highest amount of downtime, the highest product sales and the biggest quality problems (Higgins, L.R. 1988). 2.5.3 Prevention Of Failures Or Mitigation Of Failures Prevention of failures can be done by taking action to mitigate the consequences and try to eliminate or minimize the frequency of failures. Once root cause of failure has been identified the frequency of events can be addressed. Not doing the correct maintenance on time to the right quality standards can be the root cause and this is best rectified by changes in work practices and procedures (V.Narayanan, 2004). 17 Common modes of failures are failures of a population of equipment all of which is subject to the same failure mode. As with the problem of an entire population of similar equipment failing within a similar time frame due to neglect of a preventive maintenance program (NeilB. Bloom, 2005). This situation should be avoided 2.6 Tank Leak Leakage of flammable products can also cause potential fire and explosion hazards. Hazardous substances can escape into the environment through: • Spills • Overfills • Tank corrosion The regulations regarding underground storage tanks are designed to prevent spills and overfill caused by bad filling practices, as well as providing procedures for monitoring and avoiding any tank corrosion that may occur Many releases at under ground tank come from spill made during delivery. Spills usually result from human error and can be avoided if everyone involved in the fuel delivery follows industry standard practices for tank filling. The tanks most also have the catchment basins to contain the spills. Basically a catchment basin is a bucket sealed around the fill pipe. 18 2.6.1 Catchment Basins Catchment basins are also called “spill containment manholes” or “spill bucket”. Basically, a catchment basin is a bucket sealed around the fill pipe. To protect against spill, the basin should be large enough to contain what may spill when the delivery hose is uncoupled from the fill pipe. A typical delivery hose can hold about 14 gallons of fuel. Basin range in size which capable of holding a few gallons as shown in Figure 2.4. Figure 2.4 : Fill pipe catchments basins 2.6.2 Correct Filling Practices Many releases at under ground tank come from spills. Spills often occur at the fill pipe when the delivery trucks hose is disconnected. Although these spills are usually small, repeated small releases can cause big environmental problems. Human errors cause most spills. Those mistakes can be avoided by following industry 19 standard practices for the tank filling. The correct filling practice is as shown in Figure 2.5. Figure 2.5 : Correct filling practice for under ground tank 2.7 Overfill Protection If delivery drivers or filling station owners make mistakes, a tank can be overfilled quickly and large volumes can be released at the fill pipe and through loose fittings on the top of the tank or loose vent pipe. Overfills usually result from human error and can be avoided if everyone involved in the fuel delivery follows industry standard practices for tank filling. Types of overfill protection or devices are; • Automatic shutoff devices • Overfill alarm • Ball float valve 20 2.7.1 Automatic Shutoff Devices An automatic shutoff device installed in an underground storage tank fill pipe can slow down and then stop the delivery when the product has reached a certain level in the tank. This device sometimes simply called a “ fill pipe device” . Figure 2.6 (a) shows one type of automatic shutoff device. Note that the float is down and the fill valve is open. Figure 2.6 (b) shows the same shutoff device with the float up and the fill valve closed. Illustration (a) Illustration (b) Figure 2.6 : Overfill shutoff devices Some automatic shutoff devices work in two stages. The first stage f=drastically reduces the flow of product to alert the driver that the under ground tank is nearly full. The driver can then close the delivery valve and still have room in the underground storage tank for the product left in the delivery hose. If the driver does not pay attention and the liquid level rises higher, the valve closes completely and no more liquid can be delivered into the tank leaving the driver with a delivery hose full of product. 21 2.7.2 Overfill Alarm Overfill alarms use probes installed in the tank to activate an alarm when the tank to either 90 percent full or within 1 minute of being overfilled. Either way, the alarm should provide enough time for the driver to close the truck’s shutoff valve before an overfill happens. Alarms must be located where the driver can see or hear them easily. Overfill alarms work only if they alert the driver at the right time and the driver responds quickly. Remember to put the alarm on an electrical circuit that is active all the time so that the alarm will always work. Many deliveries are made at night when the facility is closed. Station operator shall not turn off the alarm when they turn off the light after working hours. Overfill alarm do not slow down the flow of product into the UST. They provide the most rapid hose draining capability relative to other overfill prevention devices. The Figure 2.7 shows the overfill alarm device use to monitor the overfill. Figure 2.7 : Overfill alarm system 22 2.7.3 Ball Float Valve Ball float valve also known as float vent valves are fitted on the bottom of the vent line and hang down several inches below the top of tank. When the product level is below the cage, the ball rests at the bottom of the cage and the vent line is open as shown in Figure 2.8 (a). As the level of the product rises above the bottom of the cage, the ball floats on the product and rises in the cage. As the delivery continues, the ball eventually seats in the vent line as shown in Figure 2.8 (b) and restricts vapor flowing out the vent line before the tank is full. If all tank fittings are tight, the ball float valve can create enough back pressure to restrict product flow into the tank which can notify the driver to close the truck’s shutoff valve. However if the tank has loose fittings sufficient back pressure may not develop and will result in an overfill. Figure 2.8 (a) Figure 2.8 (b) Figure 2.8 : Ball Float Valves 23 2.8 Corrosion Of Steel Tank Unprotected underground metal components of the tank system can corrode and release product through corrosion holes. Corrosion can begin as pitting on the metal surface as shown in Figure 2.9. Figure 2.9 : Tank corrosion Even a small corrosion hole can leak hundreds of gallons of petroleum into the surrounding environment over a year. In addition to tanks and piping, metal components can include flexible connectors, swing joints, and turbines. All metal UST system components that are in contact with the ground and routinely contain product must be protected from corrosion. All tanks installed must meet one of the following performance standards for corrosion protection: • Tank and piping completely made of non corrodible material, such as fiberglass-reinforced plastic. • Tank and piping made of steel having a corrosion-resistant coating and having cathodic protection. 24 • Tank made of steel clad with a thick layer of non corrodible material. • Tank and piping are installed without additional corrosion protection measures provided that a corrosion expert has determined that the site is not corrosive enough to cause it to have a release due to corrosion during its operating life and owners or operators maintain records that demonstrate compliance with this requirement. • Tank and piping construction and corrosion protection are determined by the implementing agency to be designed to prevent the release or threatened release of any stored regulated substance in a manner that is no less protective of human health and the environment than the options listed above. 2.9 Summary Of Chapter Based on all the relevant information and data from various journals, books and internet information, there are few factors that contribute to the failure of under ground steel tank. After analyzing the issues, prevention measures are important in this study which contributes to the requirements of underground tank system and to propose best system for the filling station to monitor the fuel system efficiently. In the following chapter, the methodology of this study would be discussed in detail. CHAPTER 3 RESEARCH METHODOLOGY 3.1 Introduction The purpose of this chapter is to represent the research design, data collection method, research coverage, sampling, pilot study and methods used in processing the data. This section is going to review the methods applied in collecting the data to study on two monitoring system in filling station in terms of safety, effectiveness, reliability, wet stock management, cost and finally to identify the factors contribute to water ingress in underground tank. The data collected will be analyzed and it will then follow by some discussion and suggestion to conclude best practice on monitoring system in filling station. 26 3.2 Literature Study Based on the literature review done in chapter 2, most oil tank failures are due to rust perforation from the inside of the tank. External oil tank rust happens if there is a heavy corrosion occurred. This means that if you see any indications of even a pinhole or leak on an oil tank be careful. The steel may be quite thin and can be easily punctured even though from outside it may look pretty good. Also the method that is currently in use to get the tank level information which is manual dipping using dipstick could be one of the factor that contribute to the leak of tank wall. Literature review is also known as the secondary data that has been discussed in chapter two. Sources for the literature review are from text books, journals, conference paper and internet. A questionnaire was constructed to obtain feed back from the station operator and followed by data analysis. The data is analyzed and presented in form of pie chart, bar chart and table for better understanding. 3.3 Research Methodology Zikmund ( 1997 ) defined research design as a ‘master plan that specifies the methods and procedures for collecting and analyzing the need information, it is a framework for the researchers plan of action’. For the purpose of this study and to achieve the objectives, the questionnaire was formulated based on the filling station complaints captured through call center. A survey was done to gather the issues and recommendations which help in developing the questionnaires. 27 Questionnaire was distributed to forty Shell filling station which has both measuring system in place followed by interviews on ten stations at selected areas of Klang Valley, as a sampling for overall station in Malaysia. The data that was collected through questionnaires are analyzed using average index method. Based on the results, the objective of this study can be achieved and further improvements can be done in future. 3.4 Data Collection Method The collection of data for this study was carry out at Shell filling station relates to sites equipped with dipsticks and tank gauging system. It is also taken into consideration of stations that having issues on water ingress to the under ground tank. Few method will be discussed here to elaborate methods used for collection of data to develop the questionnaires and achieve the research objectives. 3.4.1 Complaints Log Shell filling station in Malaysia is maintained by a project management consultant namely Johnson Controls ( M ) Sdn Bhd which has been in operation since year 2006. All maintenance issues related to filling station will be directed to the call center based in Petaling Jaya to handle calls related to all emergencies, breakdowns and damage. They receive complaints quickly and easily 24 hours a day, 7 days a week and the professional team of Customer Service Representatives will guide station 28 operators through the information required to resolve the problem while business can focus on serving the customers. Process flow for complaints from retailers as per chart shown in Figure 3.1. Figure 3.1 : Call centre help line flow chart for maintenance call Each call will be recorded and service numbers are issued to the filling station for records purposes. At the same time, the escalation is made to the respective contractor to trouble shoot the problem. Upon completion, fix and respond time will be reported to call center for job closure. For under ground tanks, water ingress to the tank will be either detected by the site operator by doing manual dipping or triggered through the tank aging system. For this case, further investigation will be carry out to detect the water source by checking the tank system entirely. 29 Data’s will be gathered through the complaints made and analysis will be done on station that reported high frequency of water ingress to the tank. Further investigation will be carry out to the respective tank to confirm the failure components. Majority of the factors that allow water ingress to the tank is through the vent line, discharge cap, dipping cap and pipe line connection and lastly if under ground tank wall fail. Sample of the data from the complaints log as shown in Table 3.1. Table 3.1 : Complaints data on water ingress to under ground tank WO no. Month WO status Vendor name Region 5000908125 Apr/08 COMP Ho Sing Selangor 5001004005 Jul/08 COMP Ho Sing Selangor 5001009685 Jul/08 COMP Ho Sing Selangor 5001174818 Dec/08 COMP Ho Sing Selangor 5001277719 Mar/09 COMP EABC Johor WO description tank 1 (regular) water level 2 inch, pls rectify and solve the problem 4 inches water in tank 1-U92 tank 1 (u92) contaminated with water 2.5inch of water. T4 AGO contiminated 3 inches of water tank1(V Power) contiminated more than 2 inch of water tank2 and tank3(Super) 56 litre of water. Sub-Cas FA/EQ283 FA/EQ283 FA/EQ283 FA/EQ283 FA/EQ283 30 3.4.2 Product Loss Investigation Procedure This investigation process will take place if there is a complaint from retailer on product losses from the tanks. This document sets out the process that shall be followed when the Product Loss Investigation Procedure escalates from a PLIP A to a PLIP B. PLIP A have been followed and a product loss has been identified but not accounted for. From PLIP A findings, further investigation will be done by initiating PLIP B. This procedure is a site investigation that needs to be carried out to determine the source of a product loss once the reconciliation procedures required by PLIP A have been followed and a product loss has been identified but not accounted for. While there is some duplication of the PLIP A procedure this is necessary to ensure those undertaking the on site investigation have a complete picture of the product loss investigation. The purpose of this document is to provide guidance for a systematic approach to undertaking the PLIP B investigation. A process flow diagram is provided along with a detailed activity list as shown in Figure 3.2. If the problem has not been resolved by following these steps the final action is a full system integrity test. If this indicates the system is tight and there is no explanation for the losses, then the Wet sock Analyst is advised and monitoring of the site continues. If the test indicates loss of integrity the process escalates to a PLIP C. 31 Figure 3.2 : Flow chart for product leak investigation procedure 32 3.4.3 Tank Integrity Test Tank should be checked to confirm their integrity during the lifetime of the tank. They are tested either during plan maintenance or reactive maintenance. Where a leak is suspected the tank should be tested using a method appropriate to the installation. Test methods based on precision testing techniques should be used wherever possible. Such forms of testing take account of the many uncontrolled variables which a simple hydrostatic test cannot. They are therefore more reliable and have a greater probability of identifying a leak or false alarm than the latter. Generally precision test methods will be certified as complying with the United States EPA Standard test procedure for evaluating leak detection methods. For plan maintenance, tanks are being tested with fixed schedule collaborate with tank age. As per the design life time, tanks should be replaced after 30 years but most of the cases, tanks are being used until it appears to be leak or fail during tank integrity test. The plan maintenance schedule in practice for Shell filling station is as shown in Table 3.2. Table 3.2 : Plan maintenance schedule for under ground tank testing 33 Precision tests generally fall into one of two broad categories ; i) Volumetric methods Uses techniques which detect and change in the height of liquid in the tank to define a leaking or tight tank. Typically such tests provide a measurement of the leak rate. ii) Non Volumetric tests This do not rely on detecting a change in height measurement to determine a leaking or tight tank and typically provide a pass or fail result. Examples of this type of test are those applying a vacuum to the tank or those using chemical trace elements. Volumetric method are widely used for Shell filling station. The tank is tested by using Estabrook Ezy 3 equipment consists of a microphone placed in the ullage of the under ground tank. This microphone is connected to Acoustic Signal Processor and to head set enabling the test operator to listen to the acoustic sounds in the tank as shown in Figure 3.3. 34 Figure 3.3 : Microphone and head set used for tank integrity test Using a motor blower assembly a slight negative pressure is applied to the tank system, air or water will be down into the tank if leak exists. These acoustic signals are recognized by a certified testing operator and characterized as an ullage portion leak or hiss sound or product portion leak or bubble sound. If ground water is above the tank bottom the conductive water sensor shall be used. 3.5 Tank Monitoring System All tanks or compartments should be provided with a means for ascertaining the quantity of product stored. This may be by use of the dipstick supplied with the tank or by some means of tank contents gauge. This study will be focused on the having both system in under ground tanks and the benefits of having both system. 35 3.5.1 Dipstick Dipsticks are a simple means of measuring the height of product in the tank from which the volume of product is then determined. Dipsticks are used for the predelivery check in order to determine the ullage and by the use of water findings paste to check for the presence of water as shown in Figure 3.4. Such devices may introduce volumetric inaccuracies as they are not calibrated for their respective tank after installation and the coarseness of the graduations leads to a lack of discrimination in the readings. Figure 3.4 : Manual dipping to check product volume and water presence 36 3.5.2 Tank Gauging System Tank gauges provide an indication of quantity of liquid contained in a storage tank without the need to access the tank and take manual dip readings. Like dipsticks, the gauge measures height of product in the tank but by indirect means, from which the volume of product is then determined. The effects of variations in the properties of the product and other factors which will have an effect on the measurement of height and computation of volume can be taken into account depending on the sophistication of the system used. This system support a full-range of fuel management needs, continuously measuring fuel, water and temperature. It is widely used in Malaysia filling station and so far Shell Malaysia has invested and successfully installed tank gauging system at 40 filling station in Klang Valley. Figure 3.5 shows the probe and system controller used in filling station. Figure 3.5 : Tank gauging probe and controller 37 3.6 Research Methodology In general this chapter discussed the methods of collecting and analyze data, distribution of questionnaire survey and interview with filling station operators. Figure 3.6 shows the research methodology flowchart used for this study. Figure 3.6 : Research methodology flow chart 38 3.7 Data Collection And Analysis Data collected method started with the preparation of questionnaire forms. The questionnaires were distributed manually to filling station and was collected a day after. The questionnaire was divided into three sections, Section A, Section B and Section C. Section A will focus on the background of the respondents, Section B is on the safety, cost, reliability and stock level management of the system and Section C is focusing on the factors contribute to the water ingress into under ground tank. i) Section A The respondents information and background will be collected in this section. ii) Section B and C This section will cover the level of respondents agrees on the statement which is tabulated in likert scale in the form of; Strongly Disagree = 1, Disagree = 2, Satisfactory = 3, Agree = 4, Strongly Agree = 5 3.7.1 Average Index ( AI ) The average index is calculated based on the following formula ( Al –Hammed et al; 1996). Average Index = AiXi Xi Ai = constant which represent the proportional of i; 39 Xi = variable which represent the frequent of respondent agreeing with the I choice i = 1, 2, 3, 4,5 To identify the effectiveness and reliability of both system in filling station, the method of average index using five scale categories to illustrate the priority of the problem.These five scale categories are as below: Strongly Disagree = 1, Disagree = 2, Satisfactory = 3, Agree = 4, Strongly Agree = 5 The classification of average index is referring to Abd. Majid and McCaffer (1997) are as follows; 1 = ‘strongly disagree’ 0 average index < 1.50 2 = ‘disagree’ 1.50 average index < 2.50 3 = ‘satisfactory’ 2.50 average index < 3.50 4 = ‘agree’ 3.50 average index < 4.50 5 = ‘strongly agree’ 4.50 average index < 5.00 3.8 Expected Results From this study, the anticipated respond from the respondents would indicate the significance of all the identified challenges. After analyzing the data, the author expect that the tank gauging system will contribute the economical savings and provides benefits to station operations in terms of accuracy of tank level information , safety and leak detection system. Factors contribute to water ingress in underground tank also is expected to identify. 40 3.9 Summary Of Chapter The research methodology has been identified. The research consideration, approach of information collection has been clarified and substantiated to ensure alignment with the objectives of this study. The findings of analysis and discussion would be discussed in Chapter 4. CHAPTER 4 FINDINGS AND ANALYSIS 4.1 Introduction This study focuses on operative Shell filling station in Klang Valley. From the literature review and interview with few station operators, a set of questionnaires were prepared for the respondents to obtain feedback on manual dipping and tank gauging system. The respondents were the retailer of filling station who has been in the business for more than ten years. A sample size of forty respondents was chosen as target and a set of forty questionnaires were printed and distributed. The questionnaires were distributed to the filling station equipped with dipstick and tank gauging system with station location at hundred km in radius from city center. The questionnaires were given a day before taken back as most of the retailers are busy with their own schedule. 42 From the survey, only thirty out of forty questionnaires were returned and the analysis was done based on the available data as shown in Figure 4.1. Ten questionnaires were not returned because of misplaced and some of them were in out station. An example of the questionnaire is shown in Appendix A. Respondents feedback Questionanires not returned 25% Completed questionaires and returned 75% Figure 4.1 : Respondents feedback results The questionnaire was divided to specific category which compares the manual dipping system and tank gauging system by taking below criteria into consideration. • Safety of the equipment when handling time • Efficiency and reliability of the system • Accuracy in wet stock management • Cost of operation • Factors contributes for water ingress to under ground tank 43 4.2 Background Information Of The Respondents The questionnaire was divided into three sections. The first section will focus on age, sex, highest education and their position. The results are shown in figure 4.2, 4.3 and 4.4. From figure 4.2, the results shows that 47% of the respondents are after SPM, 38% are Diploma holders and 15 % are Degree holders. None of them have higher education back ground. Re s ponde nt's qualification Degree 35% Master or Phd 0% SPM 34% Diploma 31% Figure 4.2 : Respondents education background Figure 4.3 shows that 60% of the respondents are between the age group of 30-49 years old, 27 % are between the age group of 50-69 years old and 13% between the age group of 18-29 years old. Those of 30-49 years old are mostly after SPM holders and some having Diploma. For age between 50-69, there are also combination of SPM, Diploma and Degree holder. 44 Respondent's age 50 -69 27% 18 - 29 13% 30 - 49 60% Figure 4.3 : Respondents according to their age group Figure 4.4 shows that 83% of the respondents are male and 17% are female. The highest number on male respondents is because of the risk handling the business is high and it is always a male who be the person in charge. 45 Re s ponde nt's ge nde r Female 17% Male 83% Figure 4.4 : Respondents according to their sex 4.3 The Level Of Safety Awareness Of The User The objective is to seek opinion from the respondent on the level of safety awareness while handling both systems in filling station. Based on the questionnaire, the results obtain as shown in Table 4.1. 46 Table 4.1 : Survey results on safety awareness for manual dipping and tank gauging system Manual Dipping Scale No Safety Awareness 1 2 3 4 Total 5 No of respondents Average Rank Index Safety of person taking the 1 reading is high and secured 9 9 8 4 0 30 2.33 2 6 11 7 6 0 30 2.43 2 Product over fill can be 2 easily detected Tank Gauging System Scale No Safety Awareness 1 2 3 4 5 Total No of respondents Average Index Rank Safety of person taking the reading is 1 high and secured 0 4 3 10 13 30 4.07 5 0 0 0 10 20 30 4.67 5 Product over fill can 2 be easily detected The management of Health and Safety Regulations are also relevant and require for all employers and self-employed persons to asses the risks to workers. By performing manual dipping, the person needs to remove the dip cap of the tank to measure the volume of the product in the tank. From the table, respondents are disagree on overfill prevention by manual dipping compare to tank gauging system with an average of 2.43 for manual dipping and 4.67 for tank gauging system. This means, tank gauging system will trigger the operator if there is an overfill and not for the manual dipping. Tank gauging system has the functionality of built in alarm system to prevent from overfill. 47 On the safety perspective, results shows that the average index for tank gauging system is 4.07 and 2.33 for manual dipping. This means, conducting product level check by using dipsticks is always at high risk if it is not properly trained. It shows that by using tank gauging system to get tank level information, the risk can be eliminated and there is no requirement to access under ground tank. Figure 4.5 shows the average index of safety awareness of using dipsticks and tank gauging system during tank level measurement. 5.00 4.50 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 4.67 4.07 2.33 2.43 Manual Dipping Tank Gauging System Safety Overfill detection Figure 4.5 : The average index on safety of using manual dipstick and tank gauging system 4.4 Efficiency and reliability of the system The objective is to find the efficiency and reliability on manual dipping and tank gauging system. Based on the questionnaire, the analysis was done and the results are as shown in Table 4.2. 48 Table 4.2 : Effectiveness and reliability results on manual dipping and tank gauging system Manual Dipping No 1 2 3 4 5 6 7 8 9 Efficiency & Reliability Of System Product losses can be easily detected Trouble shooting can be done fast when found data discrepancy Weather factor contributes when taking the readings Probes / Dipsticks having different type and provide different reading Possibility having tank leak due to miss handling of the system Easy to handle and manageable on live site Water presence in tank can be detected easily Chances of using wrong size of dipstick/probe to measure product level is high Frequency of failure or down time is high Scale 1 2 3 4 5 No of respondents Total Average Rank Index 1 8 13 8 0 30 2.93 0 5 17 8 0 30 3.10 0 5 15 10 0 30 3.17 1 3 15 11 0 30 3.20 0 1 3 10 16 30 4.07 1 3 15 11 0 30 1.70 10 17 3 0 0 30 1.77 1 5 9 15 0 30 3.27 0 3 12 15 0 30 3.40 3 3 3 3 4 2 2 3 3 Tank Gauging System No 1 2 3 4 5 Efficiency & Reliability Of System Scale 1 2 3 4 5 No of respondents Product losses can be easily detected 0 0 Trouble shooting can be done fast when found data discrepancy 0 0 Weather factor contributes when taking the readings 16 11 Probes / Dipsticks having different type and provide different reading 7 9 Possibility having tank leak 14 14 Total Average Index Rank 2 14 14 30 4.40 4 1 13 16 30 4.50 5 3 0 0 30 1.57 2 8 2 4 0 2 0 30 30 2.50 1.40 3 1 49 6 7 8 9 due to miss handling of the system Easy to handle and manageable on live site Water presence in tank can be detected easily Chances of using wrong size of dipstick/probe to measure product level is high Frequency of failure or down time is high 0 0 0 14 16 30 4.53 5 0 0 4 15 11 30 4.23 4 16 10 4 0 0 30 1.60 2 10 10 8 2 0 30 2.07 2 From the results, its shows product losses in tank is hardly can be detected by manual dipping as per average 2.93 and 4.40 for tank gauging system. For the trouble shooting in case of data discrepancy, tank gauging system with average of 4.50 and 3.10 for manual dipping. This means tank gauging system can trace back the data and findings can be done. Weather is one of the factor can cause discrepancy in getting correct tank information at specific time. Average index for manual dipping shows 3.17 and 1.57 for tank gauging system. This means during heavy rain, manual dipping cannot be carry out at site whereby tank gauging system can provide the information regardless of weather condition. Defective dipstick or probe can give wrong information to the product volume. From the results, the average for manual dipping is 2.80 and 2.50 for tank gauging system. Both have significant failure if it is not properly maintain. One of the causes of tank leak is due to mishandling of dipstick during manual dipping which shows average of 4.07 compare to 1.40 for electronic dipping. Frequency of dipping in longer term can damage the tank base for steel tank. Person who did the dipping should be well trained and strictly follow rules. 50 Tank gauging system is easy to handle compare to manual dipping. Tendency to make error is high as average shows 1.70 using dipsticks. For water detection, both systems can detect water presence as shown the average of 4.23 for tank gauging system and 1.77 for manual dipping. This means, tank gauging system can detect water presence efficiently with alarm warning. By using manual dipping, the water presence can be only detected during the daily dipping process. Chances of using wrong size of dipstick for dipping an average of 3.27 compare to electronic dipping method at average of 1.60. The down time for both systems seems to be not much different. Figure 4.6 shows the average scores for manual dipping and tank gauging system. Figure 4.6 : The average index on effectiveness and reliability of manual dipping and tank gauging system 51 4.5 Wet stock management accuracy Wet stock reconciliation is the management of liquid products at filing station. The theory is the same as for stock management because it measure how much is delivered, how much is sold and how much is left. By comparing these three amounts, retailer can identify any losses and deal with team accordingly. The management of stock wet stock is made harder because fuels are usually stored underground. This means that filling station should have a good measurement system which can deploy by dipstick or gauges. Based on the results shown in Table 4.3, the respondents have satisfactory level on manual dipping and strongly agree on tank gauging system. This means, a significant positive approach in using tank gauging system compare to manual dipping. Table 4.3 : Survey results on wet stock management for manual dipping and tank gauging system Manual Dipping No Wet Stock Management 1 2 Fuel ordering can be done easily and accurate Accuracy of wet stock is high Scale 1 2 3 4 5 Total Average Rank Index No of respondents 0 1 0 2 25 28 4 0 0 0 30 30 3.10 2.93 3 3 Tank Gauging System No 1 2 Wet Stock Management Scale 1 2 3 4 5 No of respondents Fuel ordering can be done easily and accurate 0 0 5 5 Accuracy of wet stock is high 0 0 0 5 20 25 Total 30 30 Average Rank Index 4.50 4.83 5 5 52 From the Table 4.3, respondent’s opinion is that the fuel ordering by using both systems still can be done with average of 4.50 for tank gauging system and 3.10 for manual dipping. For accuracy of tank information, tank gauging system is producing high accuracy with average 4.83 compare to 2.93 on manual dipping. Figure 4.7 below shows the average index on wet stock management accuracy for manual dipping and tank gauging system. 6 5 4 4.50 3.10 3 4.83 2.93 Manual Dipping Tank Gauging System 2 1 Wet stock accuracy Fuel ordering 0 Figure 4.7 : Wet stock management accuracy on manual dipping and tank gauging system 4.6 Cost Management The objectives is to determine the handling cost for both system which can determine cost saving for the retailer in long term business. From the respondents results table 4.4, it shows that the average index of handling manual dipstick is at rank 4 and for tank gauging system at average at rank 2. This means for manual dipping, the cost is high in terms of manpower, storage, wear and tear and damage to the equipment. Less cost contributes to manage the tank gauging system as it is only impact at initial of purchasing process. 53 For tank gauging system, value of the product volumes are certainty whereby uncertainty lost of product volume can be eliminated. It is also reduces the margin of error, which means reduced uncertainty during transfer control or verification, inventory management and loss control. Figure 4.8 shows cost effective management on manual dipping and tank gauging system. Table 4.4 : The average index of the respondents on cost impact for manual dipping and tank gauging system Manual Dipping Scale No Cost Of The System 1 2 3 4 5 Total No of respondents 1 Index Rank The maintenance and equipment cost is high 2 Average 1 4 3 18 4 30 3.67 4 0 3 6 20 1 30 3.63 4 1 6 3 18 2 30 3.47 3 0 2 3 22 3 30 3.87 4 1 0 5 24 0 30 3.73 4 Required additional resources to conduct the checking and verify data 3 The equipment is taking space for storage and not user friendly 4 Wear and tear is high and need frequent replacement 5 Damage to equipment / material cost is high 54 Tank Gauging System Scale No Cost Of The System 1 2 3 4 5 Total No of respondents Average Index Rank The maintenance and 1 equipment cost is high 2 Required additional 15 12 3 0 0 30 1.60 2 20 10 0 0 0 30 1.33 1 12 18 0 0 0 30 1.60 2 11 19 0 0 0 30 1.63 2 10 18 2 0 0 30 1.73 2 3.87 3.73 resources to conduct the checking and verify data The equipment is taking space for storage and not 3 user friendly Wear and tear is high and need frequent 4 replacement Damage to equipment / material cost is high 3.63 3.47 1.63 1.73 Equipment damage / repair 1.33 1.60 Wear and tear Manual Dipping 1.60 Storage of equipment 3.5 3 2.5 2 1.5 1 0.5 0 3.67 Resources 4.5 4 Maintenance cost 5 Tank Gauging System Figure 4.8 : Cost management for manual dipping and tank gauging system 55 4.7 Water Ingress To Under Ground Tank The objective is to determine the factors that contribute to water ingress in under ground tank. There are many ways water gets in to the under ground tanks and one of it will be due to installation failure. From the respondents feedback as shown in Table 4.5, the results shows the highest ranking is due to dip cap was not closed properly with average 4.63 and unevenness of driveway level during construction with average 4.50. This mean, above tank driveway or concrete surface is not design to divert the heavy fall rain water from getting into the tank sump. Failure of removing water from tank sump could allow water ingress to the tank through the dip riser. Table 4.5 : Water ingress to under ground tank No Water Ingress To Under Ground Tank Scale 1 2 3 4 5 Total No of respondents Average Index Rank Water ingress through the dip cap due to negligence of the person 1 performing the check 0 0 5 10 15 30 4.33 4 0 0 1 9 20 30 4.63 5 0 0 4 10 16 30 4.40 4 0 0 6 8 16 30 4.33 4 Dip cap and discharge cover was not properly 2 closed or defective Constructed fiber sump at tank man way is not a 3 water tight Vent pipe cap is not properly maintained or 4 never maintain at all 5 Concrete surface above tank is not design to 56 divert rain water from going into the tank 0 0 3 9 18 30 4.50 5 sump Follows by negligence of person conducting the tank level check with average of 4.33 and defects during construction period during installation of fiber sump with average of 4.40 has also contributed to water ingress. This is due to non standard specification and human error. Poor maintenance of vent pipe and missing vent pipe cap allow water ingress to under ground tank with average of 4.33. Figure 4.9 shows the average index for water ingress to under ground tank. 4.63 4.50 Average Index 4.40 Concrete surface above tank Maintenance of vent pipe Tank fiber sump 4.33 Discharge cap 4.33 Water ingress through the dip cap 4.7 4.65 4.6 4.55 4.5 4.45 4.4 4.35 4.3 4.25 4.2 4.15 Figure 4.9 : Factors that contribute to water ingress in under ground tank 57 4.8 Summary The questionnaires seeks information on the back ground of the respondents, their level of knowledge in tank monitoring system, cost effectiveness, reliability of the system and factors contribute to water ingress to under ground tank. CHAPTER 5 CONCLUSION AND RECOMMENDATION 5.1 Introduction This final chapter concludes by giving a comprehensive discussion on the findings and highlighting points derived from the study. It begins by giving the recapitulation of the study, discussion of the findings and then a brief discussion of implications of the study. Finally this chapter closes with the limitation of the study that paves the way for future study and a conclusion. From the study that has been carried out, there are 3 objectives were identified. The first objective is to propose effective detection system to monitor water ingress and information on tank level based on manual dipping and tank gauging system. The second objectives is to determine the cost saving and accuracy of information on tank level by manual and electronic dipping. The third objective is to identify the factors which contribute to water ingress to under ground tank. 59 The statistical method were used to explain the average scoring for each category in Chapter 4 by obtaining data from the questionnaires distributed to forty filling station. Furthermore, the literature review in Chapter 2 helps a lot in completing this thesis. As a conclusion, the objectives of this study have been successfully achieved. 5.2 Discussion Of The Findings Detailed discussion of the research objectives obtained from the results of chapter 4. The conclusion from the study can be derived and grouped into three categories according to the objectives as follow; 5.2.1 To propose effective detection system to monitor water ingress and information on tank level based on manual and electronic dipping There were 3 different key points in questionnaires that have been formulated to obtain feed back from the respondent in terms of safety awareness, efficiency of the system and wet stock management. The following has been concluded; i. Safety awareness The risk of conducting manual dipping by using dipstick is higher compare to tank gauging system. Results shows, risk of the person who use dipstick to perform the tank level check is high and dipstick must be made of non-sparking material to 60 avoid explosion. Before tank dipping was carry out, the area must be barricaded with reflective cons and signage for high visibility to customers. During the dipping process, no gadgets should carried by the performer which can cause ignition or sparks. Tank gauging systems use monitors permanently installed in the tank. These monitors are linked electronically to a nearby control device to provide information on product level and temperature. During a test period of several hours, when nothing is put into or taken from the tank, the ATG automatically calculates changes in product volume that can indicate a leaking tank. According to the respondents, there will be no threat of risk by using this system as the controller will be placed in the office area ii) Efficiency and reliability of system Dipsticks are made with different type of material available in the market. If the dipstick is wooden, it must be varnished to prevent petrol creeping up the stick above the actual level in the tank this preventing a false reading. The dipstick should be clearly marked to indicate the quantity measured starting with zero at the bottom. The end of the dipstick must not be worn or cut off and the dipstick should not be warped. There will be always a high chance that the tank level is taken wrongly. Poor understanding of the scales and defects on the dipsticks can cause discrepancy on wet stock. By using dipstick, it is only liable to measure the fuel level and water presence in the tank. Failure of conducting daily dipping will have high risk of water presence without warning. Water will get in to the vehicle will create losses to the filling station. Unlikely product loss cannot be detected in advance. 61 Tank gauging system can measure temperature at corrected height, volume mass and density with a single sensor probe. It can also measure water level and has an independent high alarm. This system may also interface with other equipment and capable of providing automated stock control, overfill prevention and leak detection information. The advantages of tank gauging systems are; • Centralized monitoring of equipment which find problem easily, remote diagnostics and instruct local repair crew. • Eliminate human error in paper works, product transfer and theft • Timely reporting by viewing the report at one glance, correct the error before compound and respond to changing needs. ii) Wet stock management Form the respondent’s results, the accuracy level of tank information by using manual dipstick is low and tendency of reporting product loss is high. Monitoring of stock level in under ground tank by manual dipping needs a competent person and understands the risk conducting the check. Failure of following the procedure may provide falls reading and dispute in product ordering. Based on the results, tank gauging system provides high accuracy of data on tank information which helps the station retailer to place order at high confidents. The product level can be obtained at any point of time without accessing the tank to measure manually. Data can be easily extracted that was stored in system for month end closure. 62 5.2.2 To determine the cost saving and accuracy of information on tank level by manual and tank gauging system From the results, can be concluded that the cost to maintain manual dipping is high compare to tank gauging system. Manual dipping incurs additional cost in term of man power, storage, maintenance and wear and tear. This does not make cost effectiveness in longer term. The total number of dipstick in filling station is depends on number of under ground tank whereby each tank will have one dipstick. Based on the results, the tank gauging system does not required resources to measure the product level as it is automatically will provide information when is required. This system equipped with probes and controller which the initial cost is on equipment and installation. The probes are installed permanently in under ground tank which does not required to remove for fuel check. In this case, damage to the equipment is minimized and provides cost effectiveness. 5.2.3 To identify the factors which contribute to water ingress in under ground tank To achieve this objectives, there are five factors has been successfully identified and formulated into questions. Based on the results, the water ingress to the tank from driveway has the highest average index which shows a high percentage of poor quality work during the construction period. The driveway level should be designed to prevent rain water from seeping in to the dipping sump and tank sump so that water ingress to sump can be avoided. 63 From the results, failure to close the dip cap after manual dipping will also allow water ingress to under ground tank. It is a mandatory to close the dip cap and discharge cap and ensure those caps are properly locked. Defective caps should be replaced with new cap. The possible other location that water can ingress is from the vent pipe when the vent pipe cap is missing. Chances of water ingress from top of the under ground tank can be minimized if the identified factors are properly managed. 5.3 Implication Of The Study The findings of this study have a number of important implications especially for station operators that intend to improve on the monitoring system and upgrade the traditional way of dipping to electronic type. Besides that the station operators have to make sure that they can improve the knowledge and awareness of having both systems to help to safe the environment. If negligence occurred, product leak to the ground can happen and without a detection system, there will be no warning sign to the station retailer on product release. In any filling station, a tank monitoring system should be able to detect leaks and measure water level in tank. Not many of the filling stations are aware on such system and advantages of monitoring system. Majority of the filling station operators believe that the manual dipping still give the best reading, easy to handle and give less trouble but in reality monitoring system gives high accuracy of tank information. 64 5.4 Limitation Of The Study There were many challenges faced during the process of getting back the questionnaires. The station which is located in a distance and lack of cooperation from the retailer slow down the process of getting data on time. Responder who does not understand the questionnaires has difficulty to answer and more time spend to explain the scope. Besides that station retailer are not willing to share information on the issues that currently in place. They also do not want to share the information on future planning of the monitoring system which has caused certain contradiction to these studies. 5.5 Recommendation Based on the study, suggestions have been made in order to assist station retailer as stated below; i) Station operators shall attend training to gain more exposure on current technology and understand the importance of the tank monitoring system for leak prevention. ii) Improve the safety awareness during manual dipping and suggest to attend safety training before performing the task. iii) Recommend all filling stations to be equipped with monitoring system to improve wet stock management and to avoid discrepancy of data by manual dipping. 65 iv) Condition and the size of dipstick in each under ground tank for station without tank gauging system must be consistently checked by the station operator and replace if necessary. v) Water ingress to tank sump and underground can be minimize if extra measures taken during driveway works at tank farm, faulty dip cap to be consistently checked and vent pipe cap required frequent maintenance. vi) Suggest to roll out preventive maintenance program for underground tank system. 66 REFERENCES Abd Majid and McCaffer (1997). 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Jr (1988), Maintainability and Maintenance Management, Instrument Society of America, North Carolina, U.S.A Terry Wireman. (2008), Preventive Maintenance. New York, Industrial Press. V. Narayanan. (2004), Effective Maintenance Management , Risk and Reliability Strategies, New York, Industrial Press Zikmund, W,G.(1997), Business Research Method. 5Th Edition. New York, The Dryden Press 67 APPENDIX A A Sample Of Questionnaire 68 69 70 71