October 2014 STH Newsletter - University of Johannesburg

STHe Newsletter | Issue 3 2014
page 3
“Sun King” visits the STH
VISION | SOUGHT AFTER TOURISM AND HOSPITALITY LEADERS THAT CREATE LEGACIES
University of Johannesburg | Faculty of Management | Issue 3 2014
Inspired by Andrea Kerzner
Andrea Kerzner was born in
Durban, South Africa and presently
resides in New York City. She holds a
Masters Degree in Psychology from
Columbia University and an MBA from
London Business School. Andrea is
the founder of Lalela Project, which
received its 501(c) 3 in New York
in November 2009 and its nonprofit status in South Africa in 2010.
Lalela Project provides educational
arts for at-risk youth to spark
creative thinking and awaken the
entrepreneurial spirit.
Andrea founded Lalela Project to bring
arts education to at-risk populations
where it is always the first subject to
be taken out of school curriculums.
The arts is often overlooked and
viewed as a secondary subject.
However, decades of research show
strong and consistent links between
arts education and a wide range of
impressive educational outcomes. A
United States study by the President’s
Committee on the Arts and the
Humanities (2011) have shown the
following instrumental outcomes:
• Student Achievement:
Represented by reading and
mathematics performances
on tests.
• Student Motivation and
Engagement: Including school
attendance, focus and intellectual
risk taking.
• Development of Habits of Mind:
Including problem-solving, critical
and creative thinking.
In the disadvantaged communities
in South Africa where Lalela Project
works, these indicators of student
success have historically been
severely low. Students face daily
obstacles, including gang violence,
HIV/AIDS and physical and substance
abuse. As a result, the success of
their schools has been stinted by high
dropout rates, a lack of motivation
among students to remain in school
and poor matriculation results.
Using the proven outcomes of arts
education, students in Lalela Project’s
after school and holiday programs are
overcoming each of these obstacles
and outperforming their peers, setting
a new standard for innovation in their
classrooms. Andrea believes that
innovative and creative students will
contribute to the social and economic
development of their communities.
In addition to sitting on the board
of Lalela Project, Andrea sits on
the board of the University of
Johannesburg’s School of Tourism
and Hospitality. The daughter of Sol
Kerzner, she developed a passion for
the tourism and hospitality industry
and has a deep appreciation for the
skills necessary to excel in this field.
She understands the importance
of this industry in creating
employment in South Africa, which
has exceedingly high levels of
unemployment. Andrea is committed
to the vision of the School of
Tourism and Hospitality.
• Development of Social
Competencies: Including
collaboration, social tolerance,
and self-confidence.
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
The STH is proud of its association with the Kerzner
family and the support that they continue to provide
to the school. In July 2014, the STH received a
surprise visit from one of its favourite patrons, the Sun
King, Mr Sol Kerzner. During a luncheon, Mr Kerzner
engaged with the students, who asked about his
incredible journey as an entrepreneur. His message
to them was that no matter what your background or
circumstances, each one of them had it in them to be
successful. “It requires hardwork, passion, instinct and
a bit of luck”. Present at the luncheon was the DVC:
Internationalisation, Prof Maluleke, DVC- Finance, Mr
Jaco van Schoor, STH Board chairperson, Ms Gillian
Saunders, Executive Dean: Faculty of Management, Prof
van Lill, Vice Deans, Prof Roodt and Prof Spowart; other
board members including, Mr Ian Douglas (Kerzner
International), Mr Henk Bredenoord (Premier Hotels)
and the Director: STH, Dr Diane Abrahams and STH
staff. Lunch was served and prepared by the students
under the auspices of Head Chef, Henrik Jonnson.
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Lesley
STH Recognising and
Appreciating its women:
Strength and Diversity
Akhona
Angie
Anisah
Lizette
Maisa
Mare
Cynthia
Daleen
Nanikie
Emilina
Emily
Pam
Hema
Ilze
Johanna
Kganya
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
Sharon
Thandi
Ita
Thenjiwe
Jeneshri
Phumzile
Erica
Selinah
Fatima
Nazlie
Daryl
Nicola
Diane
Martha
Anne
Milena
Faaiza
Lwethu
Yasmiena
“Wathint’ abafazi
wathint’ imbokodo”
You strike the women,
you strike the rock
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STH Research
Celebrating Tourism
& Heritage Month
Social tourism development
in South Africa: an
unexplored gem
As we celebrate Tourism and Heritage month, twenty years into
democracy, we realise the need to further research and explore these
aspects of tourism in our country and on the African continent as
a whole. The upcoming chapter in a book by Saarinen, J, Butler, G,
explores some of these critical issues and challenges.
See abstract below.
programmes being developed.
Given that social tourism has been
well established on the European
continent since the mid-Victorian
Era (McCabe, 2014: 3) and has
been subsequently adapted to suit
national contexts throughout the
continent (Minnaert, Maitland & Miller,
2011), it is interesting to examine
the possibilities and forms of social
tourism development in the context
of an African, developing country.
Contrary to European social tourism
which has traditionally been seen as
intended for ageing, disadvantaged
and disabled population segments,
South Africa’s social tourism
agenda is envisaged as a way of
increasing social and human capital
of disadvantaged families, with an
emphasis on the youth.
Cultural heritage tourism development
in post-apartheid South Africa:
Critical issues and challenges
Butler, Gareth and Ivanovic Milena
The development of the cultural
heritage tourism sector in South
Africa has the potential to yield
numerous benefits too, including
those that venture beyond economic
growth. Cultural heritage may be
used as an opportunity to positively
influence how the international
community views a particular nation
(Alvarez & Korsay, 2011; Hughes &
Allen, 2005; Light, 2001). Indeed,
this approach does not differ too
greatly from South Africa’s hosting of
the 2010 FIFA World Cup, which, to
some extent, led to a reassessment
of global views on the country as a
tourism destination (Lepp & Gibson,
2011; Woodward & Goldblatt,
2011). Cultural heritage sites
have the power to act as ‘tangible
canvasses for intangible constructs’
to be developed (Butler et al., 2014:
204) and enable positive national
narratives to be interwoven through
material and socio-psychological
experiences (Garrod & Fyall, 2000,
2001; McIntosh & Prentice, 1999;
Park, 2010, 2011; Poria & Ashworth,
2009). Similarly, cultural heritage
tourism has also been identified
as a vehicle for “nation-building”
(Light, 2007: 747) and as a potential
mechanism for feelings of national
inclusivity to be formed (Palmer,
1999; Pretes, 2003). Thus, it
has been argued that developing
collective identities is often “an
official goal of countries comprised of
many different immigrant cultures”
(Pretes, 2003: 125), and a similar
rhetoric is frequently found in South
African policies and strategies that
aim to foster cultural heritage
tourism growth. Selecting which
cultural heritage sites should act as
transmitters for a collective national
identity in the ‘new’ South Africa,
remains a crucial point of debate and
one which requires further discussion.
However, a range of other challenges
also persist and South Africa must
negate these if cultural heritage is to
be successfully developed.”
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
Maisa Adinofli and Dr Milena Ivanovic
Maisa Adinofli¹ & Dr Milena Ivanovic²
University of Johannesburg | ¹
mcorreia@uj.ac.za |
² mivanovic@uj.ac.za
Abstract
Tourism is prioritised by the South
African government not only as an
important growth sector but also as
a major tool for poverty alleviation
and job creation. In a country where
every third citizen depends on
some form of social grant, tourism
is expected to play a major socioeconomic role, especially through
community benefication and creating
a culture of travel amongst South
Africans (NDT, 2011a: v). The latter
arises in the long term National
Tourism Sector Strategy (NDT,
2011b: 16) where social tourism as a
strategic gap in the development of
domestic tourism has been identified.
Despite this recognition, there has
been little effort in establishing
a more formal social tourism
sector with no specific targets or
In lieu of the dynamic nature of social
tourism the aim of this paper is to
examine how social tourism can be
adapted to suit South Africa’s needs.
A case study of the Star Seaside Fund
charity which takes underprivileged
children to the seaside for the first
time is presented. Even though the
charity has been established in 1910
and over a century has sent more
then 140 000 children between the
ages of 10 and 16 to its seaside
property in Durban, there is still little
understanding of the types of socioeconomic benefits such trips bring to
these children.
Methodologically the paper involves
the analysis of two set of sources.
A theoretical framework is used
involving an analysis of secondary
sources which examine two
approaches to social tourism, namely
as a human right (Higgins-Desbiolles,
2006) and as a discretionary
consumer practice, not qualifying for
social policy (McCabe, Minnaert &
Diekmann, 2012: 4). The second set
of sources draws on the primary data
derived from in-depth interviews with
a charity manager and children who
participated in the trips in the past
few years.
The contribution of this paper is in
reviewing how social tourism in South
Africa, although in existence to some
extent, has the potential to grow
and contribute socially to its tourism
economy.
Key words
Social tourism, South Africa, The Star
Seaside Fund
References
Higgins-Desbiolles, F. (2006) More
than an Industry: Tourism as a social
force. Tourism Management, 27(6),
1192-1208.
McCabe, S. (2014) Is the UK being
left behind? Current trends in social
tourism in Europe and beyond,
Holidays Matter, Family Holiday
Association.
McCabe, S., Minnaert, L. and
Diekmann, A. (2012) Social tourism
in Europe: theory and practice. UK:
Channel view publications.
Minnaert, L., Maitland, R. & Miller,
G. (2011) What is social tourism?
Current Issues in Tourism, 14(5),
403-415.
NDT (National Department of Tourism
of the Republic of South Africa).
(2011a) Domestic Tourism Strategy
2012-2020.
NDT (National Department of Tourism
of the Republic of South Africa).
(2011b) National Tourism Sector
Strategy (2012-2020).
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STH Research
STH Research
The relationship between
perceived value and
consumers’ purchase
intentions of private label
wine brands
Daleen Oosthuizen
Daleen Oosthuizen
Abstract
The primary objective of this study
was to determine the relationship
between perceived value and the
purchase intentions of consumers
relating to Private Label Brands
(PLBs) of wine within the retail sector
in South Africa. Private Label Brands
(PLBs), also referred to as store
brands or house brands, are defined
as products that the retailer owns,
sells and distributes to consumers.
Producer brands, also known as
manufacturer or national brands
are made by a specific brand name
company or producer.
If retailers can successfully influence
the perceived value of their PLB
wines, it will allow them to influence
consumers’ purchase intentions and
increase their profits and market
share. This study adds value to the
limited research available on the
perceived value of PLB wines in
South Africa and the effect it has on
consumers’ purchase intentions. The
aim was to provide valuable insight
for Mass Grocery Retailers (MGRs) on
how to effectively market their PLB
wines in order to capture a larger
market share and gain a competitive
edge over their brand name rivals.
This study aimed to address this
quality gap by investigating the
moderating role of perceived value
on consumers’ purchase intentions of
private label wine brands. Perceived
relative price, perceived quality and
perceived risk comprise the concept
of perceived value which affects
consumers’ purchase intentions.
These important aspects in the wine
purchasing decision have not been
researched extensively in South
Africa and in order for MGRs to take
advantage of the unique growth
opportunity that the PLB market has
to offer, in-depth research needed to
be conducted.
Comparing the authenticity of African
and South African tourists experience at
Constitution Hill cultural heritage site
in Johannesburg
Ms. Kganya Ramoshaba
Abstract
the SPSS 22 statistical programme.
In total, 250 questionnaires were
used for analysis. The data analysis
included an Exploratory Factor
Analysis (EFA) and simple linear
regression analysis. The results
of the simple linear regression
analysis indicated that the overall
perceived relative price and overall
perceived product quality of PLB
wines influenced the overall perceived
value. Furthermore, the results
suggested that there was a significant
positive relationship between overall
perceived value and consumers’
overall purchase intentions of PLB
wines. It was recommended that
MGRs adapt their PLB marketing
and pricing strategies based on the
findings of this study in order to
change consumers’ overall perceived
value and overall purchase intentions
with regard to PLB wines.
A quantitative, descriptive, surveybased research approach was
implemented to accomplish the
research objectives. Participants
across all areas of Johannesburg were
selected by the fieldworkers via a
non-probability convenience sampling
method. The participants for this
study were not limited to a certain
race, gender or income group, but
they were required to be 18 years
and older. The quantitative data for
this descriptive study were collected
via a self-administered structured
questionnaire and analysed using
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
Ms. Kganya Ramoshaba
Even though research completed
by South African Tourism proves
annually that African countries and
South Africans play a major role in
the consumption of cultural tourism,
there has not been a general interest
by the tourism industry to discover
the reasons behind an individual
tourist involvement with tourism,
cultural heritage in particular.
This research study draws on the
tremendous opportunity for further
growth of the main generating
African and South African (domestic)
markets through diversification
of South Africa’s cultural tourism
product offerings, especially products
related to South African political
history. In order to be able to offer
new, diversified cultural products
that speak to the tourist’s personal
heritage, the study compares how
African and South African tourists
construct the authenticity of their
experience at Constitution Hill
in Johannesburg.
General lack of research on
constructive authenticity of tourist
experience at heritage sites in South
Africa is the main justification why
this research is conducted. In order
to understand the nature of emotional
response of tourists to South African
political heritage sites this research
study will explore differences arising
from the tourist origins, how close
the site is to the tourist’s frame of
reference and how interpretation
and presentation affect perception
of authenticity and the meaning
of the site.
A mixed-method research paradigm
is used for the study. The study uses
the non-probability sampling strategy
and the convenience or accidental
sample method. The main survey
instrument was a questionnaire.
The research is exploratory because
it compares the variables of
constructive authenticity of tourist
experience between domestic and
African tourists. The research findings
will depend on the results of main
statistical test used in the study, the
Mann-Whitney U test and Spearman’s
Rank Correlation Coefficient.
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STH Research
Introducing Patrick
Brouder, a Senior Research
Associate of the STH
Dr Brouder attended a reception for international scholars at Brock
University and they had a South African flag for him !
He presented a paper at the recent International Polar Tourism
Research Network conference in Christchurch, New Zealand.
Dr Brouder also presented at the AAG in April and this paper will
be published in the Scandinavian Journal of Hospitality and Tourism.
See abstract below
The second abstract below is from a paper that he presented at the
IPTRN meeting held recently.
Dr Brouder is from Mid-Sweden University in the Department of
Tourism Studies & Geography.
Cascade Effect or Co-evolution within
Tourism in the Niagara region? On the
Heterogeneous Tourism Development Paths
of an Iconic Destination
Patrick Brouder1 3 & Christopher
Fullerton2
Abstract
Tourism is often galvanised around
a central theme based on a region’s
strengths in product supply and
promotional opportunity, which
usually results in an identifiable
regional brand. However, this also
hides the existing heterogeneity of
tourism supply, especially in regions
with an established brand. Securing
long-term community economic
development requires a broader
focus since some unheralded tourism
development paths may prove
resilient over the long-term and
ultimately contribute to community
development. This paper investigates
the less central stakeholders in
the Niagara region of Canada
and explores how future studies
might integrate marginal tourism
stakeholders in studies of the regional
tourism economy. Through semistructured interviews with regional
tourism stakeholders, the analysis
of the Niagara region, based on
perspectives of co-evolution from
Evolutionary Economic Geography
(EEG), reveals a new perspective on
tourism development by focussing on
the place of marginal stakeholders in
a region with a strong tourism brand.
The region exhibits strong path
dependence based on its industrial
and agricultural legacy but long-term,
organic, incremental processes of
change within the region are creating
new tourism development paths.
These new paths co-evolve with
the dominant tourism paths as well
as other community development
initiatives leading to positive change
across the region.
Emerging Sustainable Tourism
Development in the Arctic
Gateway of Jokkmokk, Sweden?
Abstract
Jokkmokk is a village of 5000 in
Arctic Sweden consisting of Sámi
people, non-Sámi Swedes, and a
small group of foreign-born residetns.
In Jokkmokk, tourism development
consists of nature-based tourism with
a strong emphasis on winter tourism
activities such as dog-sledding and
nature experiences. In Jokkmokk
tourism development is about more
than just tourism, it is about the
community. The new destination
management organisation (DMO),
Destination Jokkmokk is made up of
local government and entrepreneurs
in an equal partnership of
approximately 50 members. It is not
only tourism entrepreneurs who are
involved; many other members are
involved because they receive indirect
economic benefits from tourism
(e.g., the petrol station). However,
many more businesses are involved
because of sustainable community
development goals and not because
of sustainable tourism goals. Several
paying members receive no pecuniary
benefits but they support the DMO
due to non-pecuniary benefits that
are manifest in the locale. The
aim of this paper is to profile the
heterogeneous tourism stakeholders
who are formally part of the local
tourism development company and to
see if this group improves tourism’s
contribution to sustainable local
development.
winter of 2013/2014 was followed
by a series of semi-structured
interviews with eight key informants
in the spring of 2014. The majority
of respondents stated that they
are closer to local tourism-related
decision-making as a result of their
membership in the DMO (65%) and
a large share also felt closer to local
decision-making in general (40%).
Mining development in the region
and the role of the municipality in
tourism-related decision-making are
the most frequently expressed threats
to the tourism sector in the survey.
Preliminary interviews suggest a
more nuanced picture of stakeholder
dissonance including critique of the
DMO, the municipality, and other
tourism firms. Important questions
include: is the formal network
beneficial; are members strategically
managed, or do they ultimately
determine the sustainability agenda
locally?
Ruhanen (2013). Local government:
Facilitator or inhibitor of sustainable
tourism development? Journal of
Sustainable Tourism, 21(1), 80-98.
Waligo, V.M., Clarke, J., & Hawkins,
R. (2013). Implementing sustainable
tourism: A mulit-stakeholder
involvement management framework.
Tourism Management, 36, 342-353.
For the full paper email
patrick.brouder@miun.se
A short, quantitative survey of
Destination Jokkmokk members (21
of 48 members responding) in the
Tourism and Climate Change:
South African Tourism
Industry Perspectives on
Key Issues, Challenges and
Future Directions
Pandy, Wayde R.
Introduction
As a reflection of global trends,
the tourism industry in Africa is
considered particularly vulnerable
to the impacts and implications
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
Ruhanen (2013) highlights the
increased responsibility of local
governments for sustainable tourism
development but also notes that as
powerful stakeholders they can be
inhibitors of sustainable development.
Waligo, Clarke, and Hawkins (2013)
present a sustainable tourism
management framework with three
key stages: attraction, integration,
and management of stakeholder
involvement. Destination Jokkmokk
does not have explicit goals for
sustainable development. However,
the empowerment of members as
co-owners who are representative of
local stakeholders in a general sense
means that sustainable development
is more likely, ceteris paribus. The
new tourism development group in
Jokkmokk is designed to redress the
type of imbalance found in Ruhanen’s
study by empowering local tourism
entrepreneurship. However, this
does not easily facilitate a Waligo
et al. (2013) type of framework.
The question in Jokkmokk is who
is setting the local sustainable
development agenda and what is
tourism’s role in contributing to this
agenda? Furthermore, how does
the DMO balance the broadening
of the base of stakeholders beyond
the geographically-proximate ones,
with the over-arching goal of local
community development?
STH Research
of climate change (Gössling and
Schumacher, 2010; Prayag et al,
2010; Rogerson, 2012). This is largely
attributed to the fact that global
environmental change can threaten
to irreparably damage or threaten
the foundations upon which tourism
development is built (Gössling
Wayde Pandy
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STH Research
and Hall, 2006). Although there is
substantial uncertainty surrounding
the long-term implications of climate
change for tourism flows, patterns
and destinations, these are yet to
be investigated in any substantial
depth in Africa (Rogerson, 2012). In
considering the issues highlighted
within the international experience,
the aim of this paper is to examine
the general perspectives of key South
Africa tourism industry stakeholders
regarding the issues surrounding
that of climate change and tourism
business adaptation. Particularly, as
any effective adaptation measures
will critically require ‘buy in’ or
significant investment by tourism
business (Ruhanen and
Shakeela, 2013).
Methodology
The methodology used, effectively
attempts to build upon the recent
work of Ruhanen and Shakeela
(2013) in Australia. Making use
of a qualitative methodology, and
utilising a content analysis thematic
framework approach involving indepth, semi-structured interviews
to analyse the perspectives of 30
key South African tourism industry
experts. The aim being to examine:
(1) current perceptions of, and
responses to, the impacts of climate
change on tourism, (2) the relative
importance of immediate action
for climate change vis-a-vis other
challenges facing the sector, and, (3)
the appropriateness of government
policies and initiatives for tourism and
climate change and the impacts of
these on the tourism industry.
Results
The general consensus from
interviewed industry experts reveals
clear acknowledgement that the issue
of climate change and the potential
risks facing the tourism industry in
South Africa does indeed constitute
a credible and serious problem.
However, in the face of other
longstanding social, political and
economic difficulties and challenges,
the tourism industry in South Africa
is felt to face more immediate and
threatening issues that appear to take
priority. Moreover, the development
of appropriate government policies
and initiatives for tourism and climate
change is not seen as a particularly
pressing issue, as the country is
seen as being proactive in the area of
tourism and environmental policy
in general.
Conclusion
The issue of climate change within
South Africa overall, and indeed
the countries tourism industry
does appear to occupy a unique
juxtaposition. While, climate
change is certainly acknowledged
for presenting a significant and
credible threat that requires action
in the form of appropriate policy,
the introduction of environmentally
responsible tourism practices, and
the development of tourism offset
programmes. Any effective action
will critically require ‘buy in’ from
tourism business of all shapes, types
and sizes. Such business concerns
and interests at present however,
appear to be aligned or focussed
on other issues considered more
pressing. And, which in the long term
will require effective dialogue and
action to align South Africa’s tourism
industry players in such a manner or
direction that makes effective climate
action possible.
Professor Christian Rogerson attended the International
Geographical Union Congress in Krakow and the abstract
below is of the paper presented.
South Africa’s Uneven Tourism Space Economy:
The Challenge of Urban Dominance
Chris Rogerson
Abstract
Tourism is a major sector identified
for job creation and economic
promotion in South Africa’s New
Growth Path. National government
is seeking to utilise tourism as a tool
for addressing spatial imbalances
and promoting development in the
country’s marginal or peripheral
regions. The tourism space economy
is however highly uneven and
exhibits a strong core periphery
structure with dominance by the
country’s leading urban centres. This
paper examines the extent of urban
dominance of South Africa’s tourism
space economy and the changing
spatial distribution of different forms
of tourism from 2001 to 2012.
Utilising a detailed local level tourism
data base the shifting patterns of
different segments of the tourism
space economy are interrogated.
The findings highlight the different
patterns of dominance of different
urban centres within the overarching
core-periphery structure of the
tourism space economy.
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
Kruger
National Park
Research Visit
Ms Lombuso Precious Shabalala, a
Tourism Management Masters student
under Dr Peta Thomas’ supervision
conducted a survey in Kruger National
Park from 2-6 September 2014. This
is a research project approved and
supported in a joint effort between
the Tourism department of the School
of Tourism and Hospitality and the
SANParks research body.
Precious conducted interviews with
Kruger National Park Staff in different
camps which included Phalaborwa,
Letaba and Skukuza. The interviews
were qualitative in nature and
involved gathering the perceptions of
the role of volunteerism as value for
national parks from the parks staff.
On the Saturday 06th of September
Precious had an opportunity to
address the Lowveld Honorary
Rangers Regional meeting of over
80 volunteer rangers (known as
Honorary rangers) that was held in
Berg en Dal Kruger camp. Precious
took this opportunity to explain her
research topic (volunteerism) and
to describe why she needed the
Honorary Rangers input to understand
why the rangers believed that
volunteering of all kinds is essential
for the survival South African
National Parks.
Precious noted, “As a first time
researcher I have learned a lot about
doing field research on this week in
the Kruger and I am now very keen
to continue to conduct more research
around tourism in South African
parks. This experience has granted
me an opportunity to see myself
pursuing my career in academia
while helping to conserve South
African precious tourism resources
as is found in the National Parks.
I believe that this visit will be the
first of many more to come from our
Tourism school. I trust that, if other
students can be granted the same
opportunity, it will change their lives
and their perception about academic
classroom tourism because they can
do conservation related
Tourism research.
SANParks for allowing me to conduct
onsite interviews with their staff
members, the Honorary rangers for
welcoming me so warmly, and lastl,
I would like to thank my supervisor
Dr Thomas (Tourism STH) for her
willingness to help me understand
how to carry out this qualitative
research, and to drive me to the
park and within the park to my many
meetings so that I would not get
eaten by any wild animals!
I would like to thank the School of
Tourism and Hospitality for their
financial support with my Masters,
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
U N I V E R S I T Y O F J O H A N N E S B U R G | F A C U LT Y O F M A N A G E M E N T
STHe Newsletter | Issue 3 2014
page 14
page 15
STH Open Day: Recruiting new
talent for the sector
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
STHe Newsletter | Issue 3 2014
U N I V E R S I T Y O F J O H A N N E S B U R G | F A C U LT Y O F M A N A G E M E N T
page 16
page 17
The newly elected STH Student
Liaison Committee
A perfect meeting place!
The School of Tourism & Hospitality provides high quality
education and training and also boasts conferencing,
banqueting, function and restaurant facilities on the Bunting
Road Campus of the University of Johannesburg, which are
open to the public.
Left to right: Roland Urwin (Academic), Jessica Boake (Co-Vice Chairperson), Kineta Hari (Treasurer), Refilwe Digoamaje
(Social), Mbalehnle Buthelezi (Vice - Chairperson) Nicole Harmieson (Secretary) and Kevin Basson (Chairperson)
Welcome & Farewell of staff
THE STELLENBOSH ROOM
In this exquisite, exclusive private dining and meeting room, ordinary events turn into special occasions.
A private bar can also be provided. Video-conferencing available in this venue.
THE WATERFORD RESTAURANT
Experience the perfect combination of this tasteful and elegant restaurant with excellent food and outstanding
service provided by our students and talented staff. Operating hours from Tuesday - Friday from 18:30 - 22:00.
Monthly Fine Food and Wine Evenings are hosted in this restaurant. Specialty functions can also be arranged
in this venue.
OTHER FACILITIES
Kerzner Conference and Banqueting Facilities, the Protea Hotel Auditorium, the City Lodge Syndicate Rooms,
the KKS Culinary Theatre. Venues are fully equipped with standard audio visual (data projector and screen).
High quality top end catering provided.
School of Tourism and Hospitality
The Kerzner Building, University of Johannesburg, Auckland Park
Bunting Road Campus, Bunting Road, Johannesburg
Tel: +27 (0)11 559 1141
Email: sthreception1@uj.ac.za
@Sth_cu
Sth@uj
www.uj.ac.za/sth
Mr Tsepiso Kotsokoane, joins the STH as
the Operations Manager.
Ms Jeneshri Naicker joins the STH as an
Administrative Assistant.
Elvis Khumalo - joined the STH in
September as our new Barman at
Kerzner Unit.
Welcome to the STH family, we look forward
to your valuable contribution.
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P
PA R T N E R I N G F O R F U T U R E - F I T L E A D E R S H I P