Welcome to California Regional MLS

Welcome to California Regional MLS
Dear Valued Customer,
California Regional MLS (CRMLS) would like to take this opportunity to welcome and congratulate
you on joining the Downey Association of REALTORS®. We are pleased to introduce ourselves as
your Multiple Listing Service (MLS) provider and want to take this opportunity to share some valuable
information about California Regional MLS and the MLS Platform your Association has chosen.
California Regional MLS is the nation’s largest Multiple Listing Service, providing products and
services to over 70,000 subscribers from 33 REALTOR® Associations. California Regional MLS,
located at 180 Via Verde, Suite 200 in San Dimas, California, provides access to listing data
throughout the State of California. California Regional MLS has been a regional MLS for over 30
years and is dedicated to making a REAL difference in the day-to-day business of Real Estate
Professionals. For more information on California Regional MLS, contact communications@crmls.org.
California Regional MLS offers outstanding customer service and provides full support for your
Association’s MLS Platform as well as the vast array of products and service needed to ensure your
place as a successful Real Estate Professional in today’s competitive market. Our MLS experts are
available seven days a week, and can be reached by phone at (800) 925-1525 or (909) 859-2040.
Our support hours are Monday through Friday from 8:30 a.m. to 9:00 p.m. and Saturday and Sunday
from 10:00 a.m. to 3:00 p.m.
The CRMLS Matrix Platform (www.crmls.org) is one of your most powerful tools. Let us help you get
started. To familiarize yourself with the CRMLS Matrix Platform and the vast array of products and
services you receive as part of your membership, California Regional MLS offers a variety of FREE
training classes. For a calendar of available training classes, go to http://www.crmls.org/training.
We Wish You Great Success!
Art Carter
Chief Executive Officer
California Regional MLS
180 Via Verde Suite 200, San Dimas, CA 91773 ● Ph 800.925.1525 ● Fax 909.859.2050 ● www.crmls.org
CRMLS Matrix — Built for Speed
Breathtaking Performance
Dependable Proven
Technology
Access from Any Internet
Connection
The CRMLS Matrix Platform is one of the
industry’s leading MLS platforms designed
around the philosophy of providing you with
a wealth of broker and agent-driven features
and split-second access to the information you
need no matter where you are.
Here’s some of the advanced features that will help you better assist your buyers
and sellers:
• Multi-device and multi-browser compatibility gives you the flexibility to access listing data and
history from any Internet connection.
• Advanced e-mail options give you full control over the way that automatic e-mails are sent to each
of your individual clients.
• Integrated CMA Wizard lets you quickly create and customize CMA presentations and reports
tailored to each individual client.
• Enhanced mapping capabilities with Zip Code, Parcel, City, Congressional District, MLS Area,
and School District overlays help you visualize information on every map throughout the CRMLS
Matrix Platform.
• Powerful contact management features allow you to keep in touch with your clients and track their
listing preferences.
• Route planning tools automatically create point-to-point driving directions between multiple
properties.
180 Via Verde Suite 200, San Dimas, CA 91773 ● Ph 800.925.1525 ● Fax 909.859.2050 ● www.crmls.org
More MLS For Your Money!
CRMLS Matrix and Tempo
The CRMLS Matrix and Tempo Platforms serve as a portal for
adding, maintaining, and searching for listings. Both platforms feature
secure access through Clareity SCOUT for SafeMLS, which allows
seamless authentication to the MLS platform and other California
Regional MLS products.
Internet Data Exchange (IDX)
Frame or download California Regional MLS listings for display on
your website.
Immobel
Realist 2
Retrieve public property records, title information, comparable sales,
neighborhood profiles, and foreclosure information.
Break the language barrier by allowing property listings to be viewed
on agents’ websites in one or more of the following languages:
English, Spanish, Portuguese, Italian, French, German, Polish,
Russian, Chinese (modern and traditional), Japanese, Korean, and
Vietnamese.
Realist ValueMap
ListingBook
Create automated estimates using public property data and current
CRMLS listing data. You can also frame Realist Value Map on your
website for clients to generate automated property estimates.
Smart Desk (formerly rDesk)
Gives real estate professionals a personalized portal with access to
vital real estate business, marketing, and productivity tools.
Smart Docs (formerly DocCentral)
Digitize, store, and share your documents in a safe and secure
document storage environment that’s completely integrated with
Smart Fax for seamless access and efficiency.
Smart Fax
Electronic toll free fax solution with full Smart Docs integration for
seamless access and efficiency.
MongoFax
Fax documents directly to any email address using your existing fax
machine.
Mobile MLS Access
Access all CRMLS listing data directly from your mobile device.
WyldFyre7™
Download CRMLS listings to your computer to brand, display, and
print listing data to fit your needs.
Global Listing Exchange
Allows you to list and search for properties for sale in the global real
estate market. You can also include this information on your website
and offer referral services.
Connect with clients through an integrated platform for client
management, sales productivity, and direct marketing.
Point2
Allows Real Estate Brokers and Agents to syndicate their listings to
over 300 of Point2’s syndication partner websites.
ListHub
Allows Real Estate Brokers to syndicate their listings to over 900 of
ListHub’s syndication partner websites.
Goomzee
Provides potential home buyers with property information on their
mobile phone with Goomzee’s text message marketing solutions.
Continuing Education
Receive up to two hours of continuing education credits for select
training classes.
Live Classroom Training
Free hands-on or lecture-style trainings taught at your local
Association/Board of REALTORS®, your broker’s office, or CRMLS.
CRMLS Webinar Training
Free online training classes with a live instructor.
Online Training Resources
Free online training videos and manuals to help you get the most out
of CRMLS’ products.
Customer Service
Cloud CMA
Online report generator that uses MLS data and listing photos to help
you easily create incredible reports in the office and on the go.
Our MLS experts are available seven days a week, and can be
reached by phone at (800) 925-1525 or (909) 859-2040 and on the
web at www.crmls.org. Our customer service hours are Monday
through Friday from 8:30 a.m. to 9:00 p.m. and Saturday and Sunday
from 10:00 a.m. to 3:00 p.m.
Homes Connect
Follow California Regional MLS
Realtors Property Resource ™ (RPR)
Scan the QR Code to check out our video.
An all-in-one solution for marketing, social prospecting, and brand
advertising.
Provides Brokers and Agents with tools to help enhance their
efficiency in today’s marketplace.
www.facebook.com/crmls
www.twitter.com/crmlsnews
Fannie Mae Short Sale Assistance Desk
Assists real estate professionals with post-offer issues that arise
during the short sale process.
180 Via Verde Suite 200, San Dimas, CA 91773 ● Ph 800.925.1525 ● Fax 909.859.2050 ● www.crmls.org
Smart Desk
YOUR FREE MEMBER BENEFITS
Smart Desk features relevant, high-quality yet easy to use
marketing tools to help engage and nurture your contacts and
leads.
• Helps you manage your daily communications with
your clients through a wealth of productivity
and marketing tools
• Integrates vital business tools into a single,
personalized real estate dashboard
• Create professional listing flyers in a few easy steps
• Create automatic follow-up email marketing campaigns
• Generate neighborhood and school statistical reports
that brand you as the neighborhood expert
• Stay informed with real estate, local and national news
and weather reports
• Offers a widget dashboard for a quick snapshot
of your business
• Manage your schedule and events calendar
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org
Smart Docs
Document management made simple
YOUR BUSINESS MOVES FAST –
and so should your information. With every
opportunity comes a stack of paperwork
that can slow you down. Now you can cut
through the paperwork and view, share,
track and manage your documents digitally
in real time from anywhere, 24/7. It’s fast
and easy with Smart Doc’s.
With Smart Doc’s customizable checklist
feature, you can see at a glance which documents have been received and
which are missing, and/or create to-do lists of tasks that need to be completed.
Document Center.
Checklist Feature.
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org
Paperwork.
Simplified.
Smart CRM
A dynamic solution for today’s real estate professional
Stores and
Manages
Contacts.
Smart CRM (Client Relationship Manager) routes, stores, organizes
and manages your contacts and leads to nurture and maximize
conversion of contacts to clients. Market to prospects with powerful
email drip campaigns and flyers containing the latest market trends
and statistics. Seamlessly integrated with your website, Smart CRM’s
open architecture enables easy integration with your other tools.
• Accepts leads from your Smart Sites and IDX.
• Manages contacts so you can close and retain more business.
• Offers easy-to-create professional listing flyers.
• Features highly configurable lead routing and management
(for Brokers).
• Includes customizable intranet (for Brokers) and much more!
• Access via your computer or smartphone.
Full Dashboard with Contacts Selected.
Dashboard Snapshot with Calendar,
New Leads and Action Plan Report.
Contact Summary.
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org
Smart IDX
Expert by Design
Smart IDX feeds information
directly from MLSs to provide
the most timely data to
consumers – giving them
more reasons to visit often . . .
and become a client.
Features include:
• Interactive map search with rooftop accuracy
• Forced lead capture with visitor registration, instant
email notifications, contact forms and auto-responders
• The ability to engage visitors with over 100 points of
interest and WalkScores®
• Driving directions with your contact information
• Detailed property information
• Personalized branding on all MLS listings
• Neighborhood statistics, including schools,
housing, people and much more!
Smart IDX lets you search in Aerial View
to see streets and nearby amenities.
Bird’s Eye View feature lets you see
the actual property from above.
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org
Unsurpassed
IDX Search.