2007/2008 Annual Report
Transcription
2007/2008 Annual Report
Branches Launceston Cnr York & George Sts (03) 6335 5633 Burnie 24 North Terrace (03) 6434 2933 Rosny Park Rosny Mall, 2 Bayfield St (03) 6244 7755 Glenorchy Cnr Main Rd & Terry St (03) 6273 1888 Kingston Shop 49A Channel Court (03) 6229 8299 Solutions Devonport 119 Rooke St Mall (03) 6421 1933 07 08 The Royal Automobile Club of Tasmania Limited Annual Report 2007 08 Patron Registered Head Office His Excellency, The Honourable P.G. Underwood AO Governor of Tasmania Cnr Murray and Patrick Streets, Hobart, Tasmania, 7000 President Postal Address Ted Best AM (to 30/10/2007) Roger Locke (from 30/10/2007) GPO Box 1292, Hobart, Tasmania, 7001 Vice Presidents Telephone: Facsimile: Email address: Internet site: Stuart Slade Peter Joyce (from 01/02/2008) Board Josephine Archer Ted Best AM John Bloomfield (to 30/10/2007) David Catchpole Bruce Clark (from 26/03/2008) Peter Dixon (from 31/07/2007) Robin Holmes Chris Langdon Tony Stacey AM Kathryn Westwood Honorary Life Members David Catchpole Trevor Challen, OAM Denis Nation Clive Sherry Tony Stacey AM Jean Trethewey OAM Contact Details (03) 6232 6300 (03) 6234 8784 info@ract.com.au www.ract.com.au President’s Report 2 Group Chief Executive’s Report 4 The Year in Detail 7 Branches Directors’ Report 16 Hobart (Murray Street); Hobart (Collins Street); Launceston; Devonport; Ulverstone, Burnie; Rosny Park; Glenorchy; Kingston. Auditor’s Independence Solicitors Performance Butler McIntyre and Butler 20 Murray Street Hobart, Tasmania, 7000 Statement of Financial Auditors in Equity Wise Lord & Ferguson 160 Collins Street Hobart, Tasmania, 7000 Cash Flow Statement 24 Bankers Statements ANZ Banking Group Limited 40 Elizabeth Mall Hobart, Tasmania, 7000 Directors’ Declaration 55 Declaration 20 Statement of Financial 21 Position 22 Statement of Changes 23 Notes To and Forming Part of the Financial Regional Advisory Committees Senior Management North: Peter Dixon (Chairman); Josephine Archer; Ron Bessell; Bruce Doolan; Alana Fazackerley; Kerry Holloway; Colin Moore; Gary O’Keefe; Robert Panitzki; Russell Reid; Craig Petterwood (Secretary). Group Chief Executive: Greg Goodman North West: Bill Enkelaar (Chairman); John Bloomfield; Bruce Clark; Ian Day; Kay Kidd; Rodney Medwin; Dale Prosser; Joe Rattray; Robert Sharp (from 27/11/2007); Michael Dixon (Secretary). General Manager, Sales & Distribution: Craig Petterwood South: Stuart Slade (Chairman); Ian Holloway ESM; Phillip Jones; Bill Lawson AM; Jim Nicholson; Neil Noye AM; Betty Parssey; David Paton APM; Vince Taskunas (Secretary). Contents 25 Independent Auditor’s Report 56 Chief Operating Officer: Harvey Lennon Chief Financial Officer: Judith Dew Chief Information Officer: Iain Kelly General Manager, Public Policy and Communications: Vince Taskunas General Manager, Roadside and Technical Services: Darren Moody General Manager, Travel: Robyn Sinfield Human Resources/Compliance Manager: Lyndell Shephard RACT Annual Report 07–08 1 President’s Report “ ” The success of a service organisation, of course, depends almost entirely on its commitment to service and the efforts of management and staff in this direction during the year have played a most significant role in the RACT’s year-end outcome, despite the adverse economic conditions. The RACT is the largest and strongest community service organisation in Tasmania and I was very proud to take on the position of President, following in the footsteps of my Board colleague, Ted Best AM, who stepped down from the role this year. As a long serving member of the Board, I have seen the steady growth of the RACT over the last decade in good economic climates and bad. This year, a period of strong global economic growth has been tested by a waning US economy that in part has led to poor investment returns. Despite this, the RACT has enjoyed a financially strong 2007/2008 and ends the year in a sound position. Our cover: Three sides of the RACT cube reflect the three strands of our services to members and customers – ROADSIDE assistance, travel and insurance. Representing their business units are Helen Coleman (RACT Travelworld); Josh Dobie (ROADSIDE patroller) and Jennifer Mackeprang (RACT Insurance). 2 go to John for his tremendous commitment to the RACT and its ideals. During the year, Peter Dixon was appointed to a casual vacancy on the Board following the resignation of long serving Director, Bruce Doolan. Mr Dixon, of Launceston, is Associate Dean, The success of a service organisation, of course, depends almost entirely on its commitment to service and the efforts of management and staff in this direction during the year have played a most significant role in the RACT’s year-end outcome, despite the adverse economic conditions. (Teaching & Learning) and Lecturer in Management within The RACT maintains constant audits of its service levels and this year saw exceptional outcomes. Good service translates into high levels of loyalty and this was amply illustrated with three 50-year membership functions, in Hobart, Burnie and Launceston. The Hobart function was the largest with some 230 Tasmanians coming together to celebrate 50 years as members of the RACT. Amongst those who had attained 50-year membership status was former President of the Legislative Council, Ken Lowrie; a former President of the RACT, Clive Sherry; the former CEO of the RACT, Denis Nation; and the ABC’s Ken Short. for 17 years and I wish to record here my appreciation of his At Board level, this year saw a number of developments that deserve mention. a national policy on greener motoring. John Bloomfield retired after a very active life of contribution to the RACT’s Board and was replaced by another North West Coaster, retired businessman Bruce Clark. The RACT’s thanks sectors of the community to play their part in reducing emissions RACT Annual Report 07–08 the Faculty of Business at the University of Tasmania. His extensive legal and business background complements and enhances the professional skills that are currently represented on the Board. Mr Doolan served on the Board of the RACT counsel and experience. During the year, the RACT worked closely with Australia’s other motoring clubs and through the Australian Automobile Association (AAA) to advance the agenda on behalf of our motoring constituency. The Federal Election of 2007 highlighted growing concern about climate change and, in the lead up to the election, and following it, this was a major issue for the motoring clubs. As a group representing 6.5 million motorists, we decided to develop We recognised that the climate change challenge requires all and the motor clubs’ policy, which was finally adopted, took into account the impact of motoring on emissions while also ensuring 2007 08 maximum mobility was maintained and that motorists were also educated to environmentally friendlier ways of driving. The RACT also maintains membership of the state committee The policy was launched in Canberra and a national climate change summit was held in June, which I attended on behalf of the RACT. As part of our position on climate change, the clubs supported the introduction of emissions trading which would see motorists reducing their vehicle emissions through a market-based carbon-trading scheme. We were opposed to a government tax regime and were very pleased when the new Rudd Government announced it would proceed with a marketbased trading scheme. funding program and the RACT is represented on the State The relationship between the RACT and other motoring clubs has been growing steadily stronger in recent years and climate change was a particular issue where we worked very closely together and with the AAA to ensure the best outcome for our members. The AAA is the motoring clubs’ secretariat in Canberra and is funded by all the motoring clubs. Currently, the President of the AAA is Alan Evans, a former Tasmanian, while the Chief Executive is another Tasmanian, Mike Harris, whose late father, Mr Lin Harris, was a board member of the RACT for nine years. communications, the RACT enjoys a strong reputation As well as its focus on national issues, the RACT continued to work closely this year with the Tasmanian Government. Regular meetings are held at CEO level and at senior managerial level, between the RACT and DIER, to discuss issues of concern such as infrastructure funding and road safety. that advises the Federal Government on its Black Spot Government’s peak Road Safety Council and the Road Safety Task Force. Within the three regions of Tasmania, the RACT also maintains advisory committees that offer input on important local road funding and road safety issues which can then form part of the RACT’s extensive consultative and communications programs. Through this commitment to liaison, consultation and as an independent authority and voice of its members. My thanks go to our many partners such as our agents, contractors and our three regional advisory committees. Their enthusiasm for the RACT and their support of its values helps make the organisation the respected household name it is today. Finally, I wish to acknowledge the hard work of the RACT Board in its guidance and oversight of the RACT, the Executive team led by Greg Goodman, and all the staff at the RACT for the result we have enjoyed this year. Roger Locke Southern Regional Committee Three eras of RACT service took the stage at our 50-year membership function at Wrest Point earlier in the year. Across Tasmania, we honoured almost 500 loyal members for their half-century of membership of the Club. The RACT’s Regional Advisory Committees meet regularly to discuss and recommend action on their region’s road safety and road infrastructure issues. Pictured is our Southern Regional Advisory Committee: Front, from left: Ian Holloway, Betty Parssey, RACT Vice-President Stuart Slade (Chairman), Philip Jones. Back: RACT General Manager Public Policy and Communications Vince Taskunas (Secretary), David Paton APM, Jim Nicholson, Neil Noye AM, Bill Lawson AM. RACT Annual Report 07–08 3 Group Chief Executive’s Report “ ” Because RACT Insurance is local, with local expertise and local management, it was able to respond to April’s storm very effectively and enhanced its reputation in the community by the way it expeditiously handled the flood of claims that occurred after the storm. This financial year will be remembered as the year the international economy ‘caught the flu’. The US sub-prime mortgage crisis triggered a decline in confidence in most developed economies, a tightening in the investment climate and poor returns on investments. Despite these global uncertainties, the RACT has enjoyed a good year, achieving an operating surplus of $1.4 million. As the President has reflected, much of this can be attributed to our hard working staff who, this year, provided the highest levels of measured customer service since I have been CEO. This has been reflected not just in customer satisfaction rates but also in membership growth. During the year, RACT ROADSIDE membership grew by 2.2% which is a most commendable result and reflects on the value which Tasmanians place in the RACT and its services at a time when consumers are tightening their belts. Our membership growth included a healthy 8.7% increase in our premium Ultimate membership which again demonstrates the value that Tasmanians place on this cover. A highlight during the year was the opening of our new Rosny branch, further proof of our belief that a strong and responsive statewide branch network is an important feature of RACT’s service to our members. Our three core activities are ROADSIDE Assistance, Insurance and Travel and, besides the solid growth path in membership at the RACT, I am pleased to be able to look back on a year of growth in both Travel and Insurance. RACT Insurance experienced an increase in gross written premium. Its market share continued to build, consolidating its position as the leading insurer in Tasmania in motor and home insurance. The result came in a year that saw, once again, some major weather events. A storm in April, described as ‘hurricane-like’, caused very extensive damage in southern Tasmania. RACT Insurance received 1300 claims for damage totalling just over $2 million. This eclipsed its previous record of $1.75 million in claims due to storms in February 2005. 4 RACT Annual Report 07–08 Because RACT Insurance is local, with local expertise and local management, it was able to respond to April’s storm very effectively and enhanced its reputation in the community by the way it expeditiously handled the flood of claims that occurred after the storm. RACT Travelworld achieved an increase in revenues this year. In line with our strategic planning, with an emphasis on international travel and holidays, 72% of sales at RACT Travelworld were for overseas travel, compared to 28% for domestic travel. The travel business has been working hard on its structure and business offering and this groundwork is now being reflected in the bottom line. It has also been a year that has seen major investment in business so that we can better serve our members. Highlights include: • $350,000 spent on upgrading branches at Rosny, Kingston and Ulverstone • The purchase of two new tow trucks ($160,000) • $200,000 to date on a new computer aided despatch (CAD) system to be fully implemented by November 2008. The RACT also upgraded its ROADSIDE patrol fleet. Two patrol vans were replaced with diesel vehicles, to support the RACT’s policy of reducing its greenhouse footprint. On the technology front, we introduced an SMS messaging service for ROADSIDE and RACT Insurance users to remind them when membership and policies were about to expire. 2007 08 The RACT Insurance team responded promptly and effectively in the aftermath of April’s damaging storms, handling a flood of more than 1300 claims. We are very cautious about using such technology in a way which may be intrusive, but the feedback we have received has been excellent. His retirement ushered in a minor restructuring of senior Free winter car safety checks were again undertaken in Hobart and Launceston as a community service, underlining our commitment to supporting Tasmanians. As I report each year, the RACT was again very active in sponsorship of community undertakings and events right across the State in 2007/2008. The free winter car checks were a major undertaking by the Club, but they illustrate our active engagement in the community. As well, we supported many events and programs around the state in response to approaches from organisations seeking our assistance. Communications, and Darren Moody, who had served under Mr Our commitment to working in the community extends to our branch network. The nine branch offices the RACT maintains around the State provide a convenient walk-in facility for people to transact business with the RACT, if they prefer face-to-face dealings, rather than transacting business by the phone or the internet. A new oil shock took petrol prices to as high as $1.60 per litre The branch offices give the RACT a very visible profile in local communities. It is worth noting that some of our senior managers are also located in centres outside Hobart, and bring to the organization a truly statewide perspective. Robyn Sinfield, who heads RACT Travelworld is headquartered in Ulverstone, and Craig Petterwood, our General Manager Sales & Distribution, is located in Launceston. petrol prices has been to encourage the maximum amount I should record at this point some senior changes at the RACT over the course of the year. Our long serving Chief Engineer, Doug Ling, retired from the RACT after many years of distinguished service to both our club and the motoring community of Tasmania. Mr Ling left the RACT with our thanks for his fine work, and our best wishes for the future. a leadership stance on this fast-developing issue for three management roles. Mr Vince Taskunas was appointed to the new position of General Manager, Public Policy and Ling, became General Manager, Roadside & Technical Services. Both these positions strengthen our efforts in our communications. The year again saw the RACT heavily involved in initiatives, and comment, on issues affecting road safety, motoring in general, and transport infrastructure. The three biggest issues, among many, this year were undoubtedly petrol prices, climate change, and federal funding for Tasmanian transport infrastructure. by the end of the financial year. The RACT maintained its weekly monitoring of petrol prices in Tasmania and posted the results each Thursday on its website. I also gave evidence to an inquiry into petrol prices by the Australian Competition and Consumer Commission. Our own strategy throughout this period of soaring Inspired by India Robyn Sinfield India is confronting – but it’s an experience for all the senses, with an ever-present barrage of unusual scenes and unpredictable experiences. 36 August / September 08 RACT Travelworld again increased its international business during the year, using our bi-monthly magazine Motor News as a key promotional tool. of local competition in prices and provide transparency so that motorists can make a choice when it comes to purchasing petrol. During the year, climate change emerged as a key Federal Election issue. The motoring clubs were determined to take reasons: to ensure motorists weren’t unfairly penalised by any emissions trading scheme; to ensure that each club played its part to minimise its environmental footprint; and to put in place awareness and educational programs to help motorists reduce their own carbon footprint. RACT Annual Report 07–08 5 Group Chief Executive’s Report This plan came together through intensive consultation and liaison among the clubs at numerous meetings. performing Tasmanian entity. Its financial position is robust, The RACT also enjoyed a successful year in lobbying for transport infrastructure funds for Tasmania in the lead up to the Federal Election. We liaised closely with the State Government, the federal Liberals and the federal ALP, and both major parties committed to Tasmanian projects in line with the priorities we had outlined to them. peaks of professionalism in membership services. So at the end of the year, in an economic climate which is more uncertain than for many years, the RACT remains a strongly RACT continued to focus our advocacy efforts on motoring and road safety issues affecting our members, particularly the problem of fast-rising petrol prices. 6 it enjoys a strong asset base, and its staff are reaching new My thanks to RACT staff – and our wider family, such as our ROADSIDE agents, Approved Repairers and Selected Insurance Repairers, for their commitment to the RACT and its values over the last 12 months. Greg Goodman RACT Chairman Roger Locke presents Burnie member Alan Braid with a plaque acknowledging his 50 years of RACT membership. RACT Annual Report 07–08 The Year in Detail 2007 08 Looking back over the year, our club magazine Motor News has published numerous new vehicle reviews and road tests, including extensive coverage of the prestigious Australia’s Best Cars awards. Corporate Governance The Board of the RACT is responsible for the management and control of the affairs of the organisation in accordance with the Club’s Constitution, statutory and compliance obligations. In particular, the Board: • Promotes ethical and responsible decision-making; • Ensures compliance with laws, regulations and all appropriate accounting standards; • Reviews the strategic direction and approves the annual operating budget; • Monitors the operating and financial performance of the RACT Group; • Approves and monitors major capital expenditure programs; • Ensures a clear relationship between performance and executive remuneration; • Monitors risk management; • Ensures that the members are fully informed of material developments. In the year there was ongoing scrutiny of our processes and procedures by the Club’s outsourced Internal Auditor and the Board again subjected itself to a performance review to ensure its responsibilities were being carried out in the best possible manner. An extensive system of documented and controlled Celebrating 50 years of RACT membership at our function in August 2007 were long-serving Chief Executive Denis Nation and Mrs Jeannette Nation, with the then-President, Ted Best AM. policies and procedures is in place throughout RACT including risk management and business continuity. The Club’s governing body held 11 formal meetings in the year and meetings were held in all three regions of the State. The Committees which report to the Board held a total of 16 meetings. The following Committees of the Board have clear operating Charters and report to the Board on a regular basis: • Audit and Risk Management • Investment • Road and Traffic In July 2007, the Board welcomed Peter Dixon, of Launceston, to fill a casual vacancy caused by the resignation of fellow Launcestonian, Bruce Doolan, in June 2007. Peter has extensive legal and business experience and is a strong contributor to the Board’s deliberations. In February 2008, Peter was appointed Chairman of the RACT’s Launceston-based Northern Regional Advisory Committee. John Bloomfield, of Ulverstone, retired from the Board in October 2007 after eight years of dedicated service. The Board wishes to place on record its appreciation of his contribution to the affairs of the Club during his term of office. Mr Bloomfield will continue his RACT association through his membership of the North West Regional Advisory Committee. RACT Annual Report 07–08 7 The Year in Detail Bruce Clark, of Burnie, was appointed to the Board in March 2008 to fill the casual vacancy caused by the retirement of John Bloomfield. Mr Clark has a strong background in the retail industry, having been Managing Director of a family business operating in Burnie for 61 years until the sale of the business in 2007. He is keen to ensure that the interests of the North West Coast continue to be well represented at a State level. In October 2007, Honorary Life Membership of the RACT was awarded to former Director and Past President, Jean Trethewey, OAM and current Directors (and past Presidents), David Catchpole and Tony Stacey, AM, in recognition of their significant contribution to the Club over a combined total of 51 years. We were delighted to learn that Director, Tony Stacey, AM, was recognised in the Queen’s Birthday Honours in June 2008 for his service to the footwear manufacturing industry and to the community through executive roles with a range of arts, motoring and service groups. This is indeed a most distinguished award and one that is richly deserved. With sadness, we record the passing in May 2008 of Honorary Life Member and former RACT President, Hugh Loane, OBE. Hugh was a genuine and enthusiastic supporter of the Club for over 25 years and actively represented the interests of motorists on the North West Coast. He was highly regarded by all who knew him. ROADSIDE Assistance At our 2007 Annual General Meeting in November last year, three pastpresidents were awarded honorary life membership of the club: (from left) David Catchpole, Jean Trethewey OAM and Tony Stacey. In the year under review, 19 RACT ROADSIDE corporate patrols and 62 metropolitan and country contractors attended 77,967 calls for assistance, which was nearly 1% more than for the previous year. Corporate ROADSIDE patrols attended in excess of 44,500 calls in metropolitan areas. They were able to mobilise over 90% of these breakdowns on the spot. Metropolitan Agents attended almost 14,000 jobs for members with the remaining 19,500 jobs undertaken by the Country Agent network. On average, each call was attended within 28.1 minutes from actual receipt of the request for assistance. Our Assistance Centre handled over 106,000 inbound phone calls with an average 76.1% answered within 30 seconds. During the year, two ROADSIDE patrol vans were replaced with diesel vehicles in line with RACT’s environment policy in reducing our greenhouse footprint. Two new tow trucks were provided for contracted towing services in the Hobart metropolitan area to improve member service levels and maintain continuity of service. 8 RACT Annual Report 07–08 Winners of our Win a Mazda competition, Summerhill’s Joan and Nigel Strange (left and right) were presented with their new car by John McKenna of Mazda Launceston and RACT’s Launceston Team Leader Lynne MacCrosty. ROADSIDE Membership The total number of personal ROADSIDE memberships grew by 2,318 in 2007/2008 representing an increase of 2.2%. There are now 108,918 personal members. Total membership including commercial arrangements and relationship memberships stands at 186,426. ROADSIDE ULTIMATE membership has again proved very popular with Tasmanians because of the comprehensive cover provided. Membership of this premium product increased by 8.7% in the year and at the end of June 2008 the number of ROADSIDE ULTIMATE members stood at 41,056. More than 50% of all new members who joined throughout the year chose ROADSIDE ULTIMATE. More members than ever took advantage of the discounts available through the ROADSIDE group pricing options. 47% of members are part of a membership group. With the group pricing option, friends and family can now join into one group and save on the annual subscription. The more members in the group the greater the saving. Another feature of the group pricing option is the ability to spread the cost over the year via the direct debit system. Members can choose to pay monthly, quarterly, half-yearly or annually depending on the number in the group. There is no extra charge for paying by direct debit and members can rest assured that their ROADSIDE cover will never unintentionally lapse. Travel RACT Travelworld continued its growth in 2007/2008 achieving a 2.3% increase in revenues over the previous year. Once again, the year under review saw a reduction in commission received from suppliers and, in some cases, this commission was reduced to zero. Therefore, our fees for service were reviewed to help offset the loss of commissions. 2007 08 RACT Travelworld’s business ratio for the year was 72% international sales and 28% domestic sales. We are one of the few retail travel agencies in Victoria/Tasmania that has not ‘lost’ domestic sales – instead, holding our own with a vital part of our business. The year has been one of concentrating on ways to better market to our clients / members. Very successful bi-monthly information sessions were held across the state featuring nights in Hobart, Launceston and Ulverstone to cover our nine office locations. These sessions were well received by our guests and subsequent bookings following each event have been strong. The Northern Territory Muster in February and Cruise Holidays in June were two of the largest attended events in our calendar. RACT Travelworld has participated in strategic marketing forums on a quarterly basis with constituent organisations RACQ, RAASA and RACWA. With this relationship we are marketing exclusive value-added opportunities that are not available via other retail travel agency outlets. RACT Travelworld’s relationship with JTG (Jetset Travelworld Group) has been enhanced and many opportunities were delivered such as the online booking engine. RACT Travelworld has been productive in representing the interests of Tasmanian travellers on a wide range of industry issues, being the advocate as Tasmania’s largest retail travel agency group. News releases and updates are regularly sent to Tasmania’s media and we entered into a partnership with TAFE Tasmania working with the Drysdale Institute for Travel and Tourism sponsoring three Travel Scholarships for local Tourism students. Insurance It has been a successful year for RACT Insurance in terms of both financial and staff performance, illustrated by a 6.3% increase in Gross Written Premium. RACT Insurance has, once again, increased its market share in Tasmania and remains number one in the market for both Home and Motor insurance. This excellent outcome has been achieved through the provision of first-rate products and services that meet the needs of our customers. 2007/2008 was an eventful year with a continuation of catastrophic storms in August and again, in April, when conditions were described as hurricane-like. At the same time, there were a significant number of individual house fires. The insurance staff, contracted external assessors, repairers and suppliers continued to respond promptly and with empathy for all of the affected customers. It was again pleasing to see service level targets exceeded over the entire year despite increased numbers of claims. Our customer satisfaction surveys have also been retained at the nine out of ten level during the year reflecting our vision to set the benchmark in terms of products and services for our customers. RACT Insurance continues to make a real difference in the community by helping our customers when they need it most. Young Tasmanian artist Hilton Owen was the inaugural winner of the RACT Insurance Tasmanian Youth Portraiture Prize. The award has already been an important boost to Hilton’s future career as a professional artist. RACT Insurance has also continued to support the work of local charities through staff allocated (paid) volunteer days. In 2007/2008, staff voluntary work totalled more than 60 days for the community. Charities supported included Headway rebuilding lives, RSPCA and the Cancer Council. In 2007/2008, RACT Insurance staff were also very excited about supporting emerging young artists in the community through the RACT Insurance Tasmanian Youth Portraiture Prize, which was organised in conjunction with Tasmanian Regional Arts and Clemenger Tasmania. This event was so successful that it is now agreed that it will continue for at least a further three years. It has also been nominated for two national awards with the Australian Business Arts Foundation. RACT Insurance continues to support the U-Turn program assisting Tasmanian youth by regularly donating damaged vehicles. These vehicles are repaired and then donated back to victims of car theft. In April this year, three high-achieving Drysdale College students were awarded the inaugural RACT Travelworld Scholarship, a prize that will open doors into a dynamic industry. (Left to right) winners Persia Brooks, Nicholas Denny and Susan Hurst, with RACT Travelworld’s Elizabeth Roberts and Robyn Sinfield. Branch Network The nine branch offices around the State, together with the Club’s Customer Service Centre, continue to provide ease of access and professional service to our clients. RACT Annual Report 07–08 9 The Year in Detail Our branch network has had a very successful year with all branch locations performing well and receiving strong support from clients who prefer to deal with their local branch. Branch staff continued to provide valuable support to the Club’s Customer Service Centre by logging into the telephone system to cover periods of high demand. Further improvements to our systems are providing increased flexibility for our sales staff to transact business and interact with clients online, creating an additional method of contact with sales staff when it is not convenient to travel to a branch. The commitment to the Club’s branch network has continued during the year with the relocation of the Kingston branch to an upgraded office within the Channel Court Shopping Centre, a major refurbishment of the Launceston branch and the relocation of the Rosny branch to a new and larger office next door to our old branch in the Rosny Mall. Our Travelworld branch at Ulverstone also received a major upgrade earlier in the year. We are very proud of these new locations and refurbished offices and are confident members will benefit from - and enjoy - these upgraded facilities. With the recent completion of the new Rosny branch a full upgrade of our branch network has almost concluded with only the Hobart, Travelworld Collins Street and Burnie branches not receiving a major upgrade over the last two years. Plans are in place to upgrade these offices in the near future. We are very pleased with the continued support provided to our branch network and look forward to the opportunities that the new look branch network will provide to clients. Finance The Club’s existing finance arrangements for personal loans with our sister club, RACV, and home loans with the ANZ Bank continue to provide highly competitive rates and conditions for members. Printers Steve Kitanovic and Roger Rigon check proofs of our magazine Motor News. Early next year we will offer members the opportunity to read the magazine in electronic form via our website, rather than receiving it as a printed copy by mail. RACT home loans offer considerable savings on fees and interest rates with attractive conditions. Our personal loans offer some of the best interest rates available with further discounts for ROADSIDE ADVANTAGE and ROADSIDE ULTIMATE members. Our personal loan product is designed to be extremely customer friendly and easy to access, with a fast approval process. All loan applications are undertaken by telephone and loan sign-ups are completed in our branches or via mail if this is more convenient for the customer. We are confident that RACT Finance provides high quality and competitive rates for our members seeking a home or personal loan. 10 RACT Annual Report 07–08 At the inaugural Patrol Skill Showcase in Canberra, the RACT’s Josh Dobie (centre) competed against patrollers from other clubs, winning the category for Best Practice in Customer Service. Human Resources The RACT is committed to ensuring that it provides an environment where staff will say ‘this is a great place to work’. The 2007/2008 Employee Feedback Survey confirmed that progress had been made with an overall satisfaction rate of 78.95% compared to 74.16% in 2005/2006. A key ‘people’ initiative developed in the year was the ‘CARE Program’, which provides an opportunity for all RACT employees to have a one-on-one meeting with their ‘manager once removed’. The focus of this meeting is on career aspirations and development opportunities and the feedback from both employees and managers is that the process has had some very positive outcomes. 2007/2008 saw the launch of a bi-monthly employee newsletter, ‘inteRACTion’, which is a forum for all staff to be kept informed of activities throughout the RACT network including health and safety, training, employee recognition and social events. Occupational Health and Safety is a key issue for the business and to reinforce our commitment to ensuring the safety of our employees and our customers, an external provider was appointed to undertake an Occupational Health and Safety Management Systems Gap Analysis. This process acknowledged good practices that are already in place and identified opportunities to take our safety management to a higher level. Going forward, these actions will help form part of the Club’s Annual Occupational Health and Safety Plan. RACT staff are involved in many areas of the business including Occupational Health and Safety and Employee Consultative Committees. Members of these committees are actively empowered to contribute to improved systems and processes that will benefit both our employees and our customers. 2007 08 Technical Services Technical Services continued to provide high quality vehicle inspections on behalf of members and used car dealers. Technical Advice remains a highly used and valuable service for members on a wide range of matters including advice on vehicle purchase, operation and maintenance. Technical Services provided a significant research report on vehicle operating costs on 60 popular vehicles during the course of the year. Technical Services in Hobart continued pre-auction vehicle appraisal inspections for ex-Government vehicles being sold through Pickles Auctions. As these vehicles are unregistered at the time of sale, a roadworthy certificate is also included in the inspection. The respected reputation of the RACT in the community has given buyers peace of mind that the vehicle they are bidding for has been checked by RACT and is ready to be registered. Winter car safety checks were undertaken in Hobart and Launceston as a community service. These checks highlighted various safety and maintenance related issues for members and the general community. Child Restraints RACT Technical Services continues to be recognised as the foremost expert in the correct fitting of child restraints in Tasmania to suit individual vehicle and member needs. The RACT Child Restraint Advisory and Fitting Service sold in excess of 500 child restraints and provided valuable advice and fitting services to RACT members and customers. There was also an increase in demand for the short-term Child Restraint Hire Service. RACT Technical Services also provided information sessions to expectant parents and community groups. Battery Service During 2007/2008, the RACT Battery Replacement Service provided more than 8,000 batteries to members through the Patrol and Contractor network. The RACT provides free delivery and installation of RACT batteries, either at the roadside or at the member’s home, in metropolitan areas with RACT patrol vans carrying between 19 and 22 batteries to meet the needs of members. Fitting the battery to a member’s vehicle is only part of the service provided. After installation, the vehicle’s charging and electrical systems are checked to ensure optimum starting performance and battery life expectancy. RACT batteries are also available at over 35 ROADSIDE Agents and at selected Approved Repairers. RACT Marine Batteries are distributed by four marine outlets throughout the state and can also be delivered to members by ROADSIDE patrols in metropolitan areas as well as to wharves and boat ramps. Approved Repairers like Matt Kaine, Rod Marshall and Danny Phasey of Marshall Auto Repairs of Legana are members of a statewide network offering members skilled, professional and guaranteed automotive repair services around the state. Approved Repairer Service This service continued to provide members with the assurance of guaranteed vehicle repairs and maintenance from a network of 57 RACT Approved Repairers throughout the state. The Approved Repairer network has a wide range of specialist repairers who are able to undertake almost any job required on a vehicle ranging from general mechanical repairs to EFI diagnosis, interior trim repairs and windscreen repair and replacement. RACT Approved Repairers adhere to a code of conduct set down by the RACT to ensure quality repairs. Todd and Sharn Hitchins of Rokeby are just two of the many Tasmanians who have had their child restraints expertly fitted by our RACT Technical Services staff. Country Agent Network The Country Agent network continued to provide quality service to RACT members through 62 contractors in all country areas of Tasmania. During the year, service was provided to 19,387 members in country areas. Thirteen twin-cab slide-bed tow trucks are located at strategic locations throughout the state to provide the best possible service to RACT members when they break down. The twin cab tow trucks have proved invaluable in the transport of members and their families when their vehicle has broken down and towing has become necessary. RACT ROADSIDE ULTIMATE has provision for the transportation of both the vehicle and up to five people to the member’s repairer or home from anywhere in Tasmania at no cost if the vehicle cannot be mobilised at the roadside. Driver Training RACT Driver Training in Launceston, Devonport, Burnie and Hobart continued to provide a valuable contribution to the driver training of young motorists. RACT is involved in the stakeholder reference group for the novice driver training and licensing reforms. RACT Annual Report 07–08 11 The Year in Detail RACT continued to provide support to the P-Plate action program that provides Crash Free Driver Training courses for P-Plate drivers at year 11/12 colleges around the State funded by the Motor Accidents Insurance Board and Norske Skog. Eight courses were conducted during the year. Driver training resources were also provided over five days for the Rotary Youth Driver Awareness (RYDA) program operating on the North-West Coast. Information Systems The Information Systems department undertook a number of projects during the year: • RACT Website A substantial amount of work has been undertaken to redevelop the RACT website, with Stage 1 (of three defined stages) to be launched in October 2008. This work involved all areas of the business, focus groups and four external consulting businesses to assist in defining, designing and developing the new web site. • Implemented new versions of email monitoring, virus protection and spam filtering software that will enhance the efficiency and security of the RACT’s computer systems. • Direct Marketing During the year increased efforts were made in providing information to members about other RACT products or services. This has proven to be very successful, resulting in significant growth in multiple product holdings by members. • Facilitated the opening of the new Rosny branch with the provision of voice and data services to the site. • Renewed the contract for the provision of information and communications technology services to RACT Insurance. • Completed a trial of an electronic vehicle inspection system. • Migrated computer systems and services from older server technology to ‘virtual server’ technology which allocates server processing capacity to meet demand during periods of high volume and provides improved disaster recovery capability. motornews News | Cars | Travel | Prizes 2008 December 2007 / January Limited Automobile Club of Tasmania The magazine of The Royal Hobart’s gateway– Bowen or Bridgewater? Cruising Scandinavia the winners Australia’s Best Cars – 45 Travel Ideas start on page page 30 Check The Wish List on Refining and streamlining the distribution database of the bi-monthly magazine Motor News has cut production costs and saved resources. 12 Following a restructure of the business and senior management, marketing activities related to individual products or service areas are administered by the relevant manager. • Upgraded and modernised the data infrastructure that supports the branch network in order to provide opportunities for future facilities that will enhance customer service. • Worked with our sister club in South Australia, the RAASA, to integrate and implement a new ROADSIDE Despatch system. (Due November 2008.) As part of our support for the P-Plate Action program, Alex Jerrim of Driver Safety Services presented his Crash-free Driving course to Claremont College students (from left) Bec Monks, Matthew Hume, Ashley Youd and Hayley Rayner. Group Marketing RACT Annual Report 07–08 The new site and its planned future directions is recognition that to maintain relevance in the marketplace, RACT must live up to its vision of being “…the most dynamic and innovative service organisation in Tasmania.” Motor News Our bi-monthly magazine Motor News ( re-named Motor News Journeys from the October-November 2008 issue) continues to be a well-regarded and popular publication with RACT members and the wider community. During 2007/2008, the magazine’s distribution settled at around 114,000, as audited by the Circulations Audit Board. An operational highlight has been the ongoing refinement of the mailing list database, in particular the removal of duplicated copies sent to the same address. As well as cutting production costs, this initiative avoids unnecessary use of resources and has been well received by members. There has been a clear focus on continuing to enhance the appearance and improve the content of the magazine, through the use of bigger and brighter images, a higher-quality stock and stronger editorial material. Motoring and road safety issues have remained the main focus of the opening section; while the substantial travel section is popular and effective, as measured by RACT Travelworld business written as a direct result of promotion in the magazine. Motor News continues to be a credible and reliable source of news, advice and information for members in these key areas. Each edition includes material such as current issues, letters, opinion, technical information, car tests, consumer advice, travel, touring and prizes, as well as information on RACT products and services. 2007 08 Motor News has continued to play a pivotal role in RACT’s prolific public affairs activities and is the Club’s central membership communication tool. has also welcomed regular attendance by senior DIER officials at our Regional Advisory Committee meetings. The Tasmanian Government launched its Tasmanian Road Safety Strategy 2007-2016 in June 2007, with the four key strategic directions of: Safer travel speeds; Best Practice Infrastructure; Increased Safety for Young Road Users; and Enhanced Vehicle Safety. This provides a sound strategic platform for road safety initiatives in our State. RACT welcomes a number of initiatives that have flowed from the Strategy that the Club has previously lobbied for, including: • broader use of innovative technology such as Electronic Speed Limits Signs, especially new flashing signs at school zones, a trial of alcohol interlocks for repeat drink-driving offenders and stronger drug-testing powers for police; The RACT’s view that the Bowen Bridge should be the main new gateway to Hobart generated widespread support from local councils, transport economists and many club members. Advocacy and Public Affairs The RACT now has a dedicated Public Policy and Communications unit that underpins our efforts to influence government and the policy agenda for the benefit of members and to advance the aim of safer drivers, in safer cars, on safer roads. RACT members can expect the Club to publicly advocate on their behalf and to provide information on issues that affect them. To help achieve this, the Club requires reliable contacts within the Government and Opposition parties at the Federal and State levels, together with strong networks and collaboration with other groups such as relevant government agencies, local councils, community representatives and lobby groups. 2007/2008 was a period of significant change in Tasmanian public life, including the resignation of Premier Paul Lennon, the retirement of long-serving and well-regarded Tasmania Police Commissioner, Richard McCreadie, and a number of changes to ministerial arrangements. The Club is committed to good working relationships and ongoing consultations with new State Minister for Infrastructure Hon. Graeme Sturges MHA, and Tasmania Police. In addition, during 2008 we concluded a new two-tiered framework for regular formal consultations between RACT and the Department of Infrastructure, Energy and Resources [DIER], at both Agency Head/CEO and General Manager levels. This has provided more effective discussions and information flows with our key Tasmanian Government stakeholder agency. The Club • extending better roadside safety measures such as flexible roadside barriers and audible road markings; • the adoption of minimum safety ratings for the Tasmanian government vehicle fleet; and • a public education strategy on the benefits of Electronic Stability Control (ESC). During the first half of 2008, the issue of fuel prices dominated Tasmanian and national media as commodity prices escalated and local petrol and diesel prices followed, with new Tasmanian Premier, Hon. David Bartlett, announcing a Fuel Summit for September 2008 in response. The RACT continued its own price monitoring website and regularly spoke on behalf of motorists when prices were too high compared to the rest of Australia – more often than not, a lone voice in this arena. Federal Labour made $445.45 million of road, rail and infrastructure election promises for Tasmania prior to the 2007 Federal election. The RACT takes very seriously its role to monitor these promises and whether or not they have been kept. Members will be kept informed on the progress of these funding promises through Motor News. During the year we were proud to support two of our members in successful endeavours for good causes overseas – Walter van Praag cycled for 4000 kilometres through Europe to raise awareness of cystic fibrosis; while long-distance swimmer Anne Steele swam the English Channel in support of the Children’s Cancer Institute of Australia. The Club has continued to contribute as a member in a number of important forums such as the Tasmanian Road Safety Council and the Road Safety Task Force. These remain valuable and unique sources of official information supplied by agencies in a collegial spirit to address the ongoing issue of the road toll. Some key ongoing public advocacy issues include: • The need for road safety education to be taught in all schools across Tasmania; • Monitoring of progress on key infrastructure projects such as the Brighton transport hub and the north-south rail line improvements; RACT Annual Report 07–08 13 The Year in Detail • The future of public transport in Tasmania; Regional Advisory Committees • Rail ownership and freight capacity improvements in the State; North West • The persistence of repeat drink-driving offence statistics; • Safety defects in the Tasmanian passenger fleet; and • How we can best ensure our older drivers are supported when it comes to their personal mobility. RACT has also supplied resources for a number of policy and communications working groups as a member of the Australian Automobile Association (AAA). These include the Australasian New Car Assessment Program (ANCAP) for crash-testing and safety rating, the Australian Road Assessment Program (AusRAP), and Australia’s Best Cars judging process and national magazine. Two key national policy projects RACT has worked on during 2007/2008 include: T • keys2drive: the Australian Government committed $17 million over five years in its 2008 Budget for the Clubs to implement the program, which aims to develop supervision of learner drivers and will deliver new online resources for novice, supervisors and instructors (see www.keys2drive.info). Tasmanian-based Driver Safety Services is managing the project and the national pilot is expected to be trialled in Tasmania in early 2009. Australian Government Infrastructure Minister, Hon. Anthony Albanese Eco-driving MHR, Howannounced to save fuel and the funding at the RACT’s head office in cut greenhouse gas emissions Hobart on 1 May 2008. During 2007/2008, the North West Regional Advisory Committee continued to lobby for improvements to sections of the road network on the North West Coast. In particular there were issues relating to the speed limit imposed on the Bass Highway at Round Hill, Burnie following a major upgrade. The Sisters Hills highway project is continuing and the Committee is pleased with the outcome to date. The Ulverstone Bypass dual highway was completed and has proven to be a significant improvement to efficient traffic flow along the North West Coast. The Committee was also concerned about safety issues in most towns on the North West Coast including traffic movement in Devonport. The results from a traffic management study are awaited. Doctors Rocks, near Wynyard, and the Stanley/Bass Highway intersection were areas of concern; however, each of these areas will receive attention by the Department of Infrastructure, Energy and Resources during 2008/2009. he Australian Automobile Association and its member clubs, including the RACT, have taken up the environmental challenge with the release of a formal climate change statement and a package of emission-reduction and membereducation measures. Our Group Chief Executive Greg Goodman says that the climate change challenge requires all sectors of the community to play their part in reducing emissions, and that the motoring clubs would continue to take a leading role in promoting this approach. “AAA and the clubs have for many years strongly supported cleaner, less carbon-intensive and sustainable motoring through a range of initiatives including vehicle testing, campaigns for legislative action such as fuel quality standards and education like the Green Vehicle Guide,” Mr Goodman says. “It’s important that as well as advising our members on how to reduce the impact of their motoring emissions, the RACT must also ensure that we are setting a ‘good corporate citizen’ example ourselves.” The AAA Climate Change initiatives, in which the RACT will participate, include: UÊ Ê>Ì>ÊV>ÌiÊV >}iÊÃi>ÀÊÌÊ } } ÌÊ the AAA clubs’ environmental activities and initiatives, to ensure a well-informed national debate The road to greener motoring Recent research* carried out for motoring clubs in Australia shows that motorists’ concern about the environmental impact of cars is on the rise, while support for the role of the clubs in providing advocacy and information on key issues affecting members remains high. UÊ ÊiiÀ}ÞÊ>`ÊiÃÃÃÊ>Õ`ÌÊ>ÌÊVÕLÊiÛi]Ê to identify strategies to lower organisational greenhouse gas emissions UÊ / iÊ«ÀÛÃÊvÊi`ÕV>ÌÊ>`ÊvÀ>ÌÊÌÊ RACT members through the AAA’s Eco-driving project, as well as regular communications through the RACT’s website and magazine UÊ Ý>}Ê «ÌÃÊ ÌÊ >L>ÌiÊ ÀÊ vvÃiÌÊ Ì iÊ RACT’s roadside service fleet emissions “With the recent announcement of the domestic motor vehicle industry review to be headed by Steve Bracks, the motoring clubs through AAA will continue to advocate a strong focus on lowemission, lower fuel-consumption vehicles,” Mr Goodman says. The AAA Climate Change statement provides a new impetus for the RACT to assist in reversing the global warming trend, while balancing motorists’ need for safe and affordable travel. It’s important to understand that motorists make only an 8% contribution to Australia’s greenhouse emissions – and with the RACT’s help, Tasmanian drivers can take practical steps to become part of the solution by further reducing that figure. AAA’s national climate change statement On The Road To Greener Motoring can be downloaded from www.aaa.asn.au. Check the Green Vehicle Guide at www.greenvehicleguide.gov.au. * Motorists’ Attitudes and Priorities in 2007: Australian Automobile Association National Survey – conducted by ANOP Research Services Pty Ltd in May 2007 6 April / May 08 P rivate motor vehicles in Australia produce around 43.7Mt of greenhouse gases each year, which accounts for approximately 8% of the nation’s total greenhouse gas emissions.1 • Greener Motoring: The motoring clubs have adopted principles to ensure sustainable motoring for all members and have committed to assist and encourage members to reduce or offset their emissions, along with minimising the emissions generated by Club products and services. The AAA also hosted a national climate change summit in Canberra in June 2008 to bring together leading experts to critically examine the place of cars in the climate change framework and work on future strategies (see www.aaa.asn.au/greenermotoring). Gases released by a combustion engine are linked to its fuel consumption. One of the most cost-effective means of reducing vehicle emissions is by practising ‘eco-driving’ techniques. This strategy can reduce fuel consumption by changing your driving style, planning vehicle trips, choosing efficient vehicles and driving smoothly. Eco-driving is easy to do, but it can make significant improvements to fuel consumption. It’s simply a better and safer way to drive. Check these ten eco-driving tips – can they help you change your driving style? 1. Buy green Check environmental performance (fuel consumption and greenhouse rating) before you buy a car. Visit www.greenvehicleguide. gov.au for green star ratings. 2. Plan your journey Planning your route can avoid delay and diversion. Ten minutes of unnecessary driving in a one-hour trip means a 14% decrease in fuel efficiency. For short journeys consider cycling, public transport or walking. 3. Check tyre pressures frequently Driving on tyres with air pressure 50kPA lower than it should be decreases fuel efficiency by up to 4%. 4. Reduce loads and avoid the need for roof racks Driving with unnecessary onboard weight leads to a significant decrease in fuel efficiency. The air resistance caused by roof racks and open windows adds to aerodynamic drag and fuel consumption. The faster you drive, the more air resistance there is. Driving with all the windows open at highway speeds can reduce fuel efficiency by more than 5%. 5. Do not warm up your engine before driving off Today’s passenger cars don’t require warming up, except in very cold climates and after long periods of non-use. Slow running is enough to warm up the engine. 6. Use air conditioning only when necessary Using air conditioning when the outdoor temperature is 25°C increases fuel consumption by 12%. 7. Accelerate gently and keep your speed constant Start off gently (20km/h in five seconds, for an 11% reduction in fuel consumption) and avoid abrupt, heavy acceleration while driving. Avoid tailgating, which causes unnecessary acceleration/deceleration and increases fuel consumption by up to 6%. Use higher gears as soon as traffic allows. 8. Use engine braking Releasing the accelerator when you recognise the need to slow down stops the fuel supply, leading to a 2% decrease in fuel consumption. 9. Do not idle your engine Ten minutes of engine idling (in neutral, with the air conditioning off) wastes 130ml of fuel. If it is safe to do so, turn your engine off instead of letting it idle. 10. Offset your CO2 emissions If you are driving economically and cannot reduce your car use then consider buying carbon offsets equivalent to your annual mileage. 1 Australian Greenhouse Office (AGO), National Greenhouse Gas Inventory, 2005. April / May 08 During the year, Australia’s motoring clubs released a joint climate change statement and publicised a package of emission-reduction and member-education measures. 14 7 The RACT will continue to take the concerns of its membership directly to Government to effect policy change where necessary. At the same time, the RACT will publicly support good policy and action and will further develop its role as a “watchdog” for its members and as a good corporate citizen and leader in the wider Tasmanian community. RACT Annual Report 07–08 With the other Australian motoring clubs, RACT is a strong supporter of ANCAP, the Australasian New Car Assessment Program, which conducts crash tests on all new vehicles and awards star ratings for safety. North The Northern Regional Advisory Committee continued to represent the interests of Northern motorists by lobbying the State Government and other authorities on a range of road safety and road improvement issues. 2007 08 In 2007/2008, significant issues handled by the Committee included upgrading of the East Tamar Highway, Dilston Bypass issues, improvements to the West Tamar Highway, east/west connector roads across Launceston, upgrading of northern and north east truck routes, on/off ramps from Oakdene Rd to Bass Highway at the Silverdome, speed reduction on the West Tamar Highway at Riverside, as well as local speed zoning and traffic management issues. The Committee continued its interest in upgrading rail infrastructure to enable more freight, particularly logs, to be transported by rail to reduce log truck kilometres travelled on our roads. South The Southern Regional Advisory Committee has welcomed an increase in direct dialogue with the Tasmanian Government. Senior officials from the Department of Infrastructure, Energy and Resources have been guests at our meetings this year, providing a number of informative updates and giving members the opportunity to ask a series of direct questions. Highlights of the Committee’s lobbying efforts include the decision to ban right-hand turns out of Cleary’s Gates onto the Brooker Highway, the planned implementation of a clearway in Macquarie Street during peak travel time, and a government trial of alcohol interlock devices to help address repeat drink-driving offences. During the year, the Committee also hosted several longstanding RACT members to address the meeting about their particular interests in road safety or infrastructure planning. Australian Automobile Association The Australian Automobile Association (AAA) ably represented the RACT and its affiliated interstate clubs/associations at both national and international levels. AAA is represented on many national bodies and the viewpoints expressed by the association are recognised as the official voice of motorists in this country. Reciprocity For many years reciprocal ROADSIDE assistance has been offered by each of the state motoring organisations, an initiative that provided an enormous boost not only to their membership but also to motoring generally and interstate travel in particular. Today, reciprocal service arrangements extend to more than 100 similar organisations around the world through affiliation with the Federation Internationale de l’Automobile (FIA). Staff The Board is pleased to place on record its personal appreciation for the manner in which the RACT team has risen to the many challenges in the year with diligence and commitment to member service and to ‘live the RACT Vision’ of being “…the most dynamic and innovative service organisation in Tasmania.” Acknowledgements 2007/2008 saw the continued involvement of the RACT with many bodies such as government departments, agencies and businesses. The Board of the RACT appreciates its relationship with these many organisations. The Board also acknowledges the wider RACT family in the successes achieved during the year. ROADSIDE contractors, country agents, approved repairers and many other businesses and organisations assisted the RACT in meeting the needs of its members. Bonorong Wildlife Centre keeper Kelsey Smith with Dougie the devil – through our club magazine we have helped Bonorong Park publicise their initiatives to protect our island’s native wildlife. It also appreciates the interest of the media in the many issues that were raised by the RACT on behalf of its membership base. Roger Locke President Greg Goodman Group Chief Executive RACT Annual Report 07–08 15 Directors’ Report In respect of the year ended 30th June 2008, the directors 6. FUTURE DEVELOPMENTS of The Royal Automobile Club of Tasmania Limited Disclosure of information regarding likely developments in the operations of the consolidated entity in future financial years and the expected results of those operations is likely to result in unreasonable prejudice to the consolidated entity. Accordingly, this information has not been included in this report. (RACT Limited) present the following report made out in accordance with a resolution of the directors. 1. DIRECTORS The names of the directors during and since the end of the financial year are: Mr R S Locke (President) Mr S E Slade (Vice President) Mr P J Joyce (Vice President) Ms J M Archer Mr E C Best, AM, JP Mr J R Bloomfield, JP (to 30/10/2007) Mr D M Catchpole Mr B F Clark (from 26/03/2008) Mr P A Dixon (from 31/07/2007) Mr R H Holmes Mr C J Langdon Mr A C Stacey, AM Mrs K A Westwood 7. MEETINGS OF DIRECTORS During the financial year, 27 meetings of directors (including committees) were held. The number of meetings attended by each director during the year is disclosed in the following table. The company has an Audit & Risk Management Committee which met 5 times during the financial year. The members of this committee are Mr C J Langdon, Ms J M Archer, Mr R H Holmes and Mrs K A Westwood. The Audit & Risk Management Committee’s main responsibilities are to ensure that the audit process (both external and internal) is effective, that external reporting and corporate governance responsibilities are addressed, and that internal control and risk management structures are appropriate. Directors are all members in accordance with the Constitution. Directors’ qualifications and experience are provided in section 13 of this report. 2. PRINCIPAL ACTIVITIES The principal activities of the consolidated entity were to act as a roadside assistance provider, travel agent and general insurance distributor. 3. FINANCIAL RESULTS OF THE CONSOLIDATED ENTITY The consolidated entity’s net profit after income tax Mr R S Locke (President) Mr S E Slade (Vice-President) Mr P J Joyce (Vice-President) Ms J M Archer for the year ended 30 June 2008, was $1,440,531 (2007, $3,074,002). 4. REVIEW OF OPERATIONS A review of operations is included in the President’s Report which accompanies this report. 5. SIGNIFICANT CHANGES IN STATE OF AFFAIRS As of September 1 2007 the consolidated entity acquired an interest in RACT Insurance Pty Ltd as a result of a joint venture agreement with Suncorp Metway Insurance Ltd. 16 RACT Annual Report 07–08 2007 08 Board/Committee Board Road & Traffic Audit & Risk Management Investment Board & Executive Review Total meetings held During 2007/2008 11 6 5 4 1 Director Attendance at Meetings J M Archer 10 E C Best AM JP 9 J R Bloomfield JP 2 D M Catchpole 5 3 (from 30/10/07) * * 3 (from 30/10/07) * 3 1 1 (to 30/10/07) * * * 9 * * * * B F Clark 4 (from 26/03/08) 1 (from 29/04/08) * * * P A Dixon 11 4 (from 30/10/07) * * * R H Holmes 11 4 5 3 (from 30/10/07) * P J Joyce 10 5 * 4 * C J Langdon 9 * 5 4 * R S Locke 8 * 0 ( to 30/10/07) 3 1 S E Slade 9 6 * * 1 A C Stacey AM 9 * * 3 1 K A Westwood 10 * 4 * * (to 30/10/07) (to 30/10/07) * Director not a member of this committee Mr E C Best AM, JP Mr R H Holmes Mr D M Catchpole Mr B F Clark (from 26/03/2008) Mr P A Dixon (from 31/07/2007) Mr C J Langdon Mr A C Stacey Mrs K A Westwood AM RACT Annual Report 07–08 17 Directors’ Report 8. EVENTS SUBSEQUENT TO BALANCE DATE 10. CORPORATE GOVERNANCE There are no other matters or circumstances that have arisen since the end of the financial year that has significantly affected, or may significantly affect, the operations of the consolidated entity, the results of those operations, or the state of affairs of the consolidated entity in future financial years. As at the date of this report, the board comprised twelve directors. The board meets on a monthly basis and its primary functions include: 9. INDEMNITY OF OFFICERS AND AUDITORS During the financial year, the company paid a premium in respect of a contract insuring the directors of the company (as named above), the company secretary, Mr Greg Goodman, and all other executive officers of the company and of any related body corporate, against a liability incurred as such a director, secretary or executive officer, to the extent permitted by the Corporations Act 2001. The contract of insurance prohibits disclosure of the nature of the liability and the amount of the premium. The company has not otherwise, during or since the financial year, indemnified or agreed to indemnify an officer or auditor of the company or of any related body corporate against a liability incurred as such an officer or auditor. (a) the approval of the annual financial statements and the supervision of external audit activities; (b) the establishment of the long term goals of the company and strategic plans to achieve those goals; (c) the review and adoption of annual budgets for the financial performance of the company and monitoring the results on a regular basis; (d) ensuring that the company has implemented adequate systems of internal controls; and (e) appropriate monitoring of compliance and internal audit activities. All directors have the right to seek independent legal and accounting advice (at the company’s expense) concerning any aspect of the company’s operations or undertakings. 11. COMPANY SECRETARY Mr G Goodman MAICD, Company Secretary, was appointed to the role in 1999. 12. AUDITOR’S INDEPENDENCE DECLARATION The Auditor’s independence declaration is included on page 20 of the financial report. 18 RACT Annual Report 07–08 2007 08 13. DIRECTORS’ QUALIFICATIONS AND EXPERIENCE Mr R S Locke BE, Grad Dip Prof Mgt, FIE Aust., MAICD Chartered Professional Engineer Director, RACT Insurance Pty Ltd Mr S E Slade CDC Dip, Grad Dip HSc, Grad Cert Risk Mgt, FAICD, MRMIA, CPMSIA, RSP (Aust) Chief Executive Officer, YMCA of Hobart Inc Principal Consultant, Business Continuity Institute of Australia Alderman, Glenorchy City Council Director, O Group Mr P J Joyce LL.B, MCL, MAICD Managing Partner, Butler McIntyre & Butler Member, Taxation Institute of Australia (Tasmanian Division) Ms J M Archer GAICD, GMQ Engagement & Development Manager, University of Tasmania, Launceston Director, St Giles Society Mr E C Best, AM, JP, BSc, BE, MBA, FIE Aust., FAICD Director, RACT Insurance Pty Ltd Mr J R Bloomfield JP FREI, MAICD (to 30/10/2007) Company Director, Bloomfield First National Fellow, Real Estate Institute of Tasmania Director, Real Estate Institute of Tasmania Public Officer, Central Coast Chamber of Commerce & Industry Vice President, Honorary Justices Association of Tasmania - North West Mr D M Catchpole B.Ec, Dip FP, FCPA, CFP, FAICD Chairman-Board of Advice, Shadforths Limited Treasurer, Royal Hobart Hospital Research Foundation Mr B F Clark (from 26/03/2008) Company Director Mr P A Dixon, LL.B., BD (Hons), MBA, MAICD (from 31/07/2007) Legal Practitioner Lecturer in Management, School of Management, University of Tasmania Associate Dean, (Teaching & Learning) Faculty of Business, University of Tasmania Notary Public Mr R H Holmes AASA, MAICD Board Member, Tasmanian Transport Industry Accreditation Board Director, TBA Services Pty Ltd Mr C J Langdon CA, MAICD Company Director Mr A C Stacey, AM, MAICD Trustee Director, Tasplan Industry Superannuation Fund Chairman, Theatre Royal Management Board Member, Brand Tasmania Council Mrs K A Westwood, B.Com., GAICD, FNIA, ASA, MIIA, MRMIA Manager Commercial, Nyrstar This report is signed in accordance with a resolution of directors pursuant to section 298(2) of the Corporations Act 2001, this 23rd September, 2008. R S LOCKE Director C J LANGDON Director RACT Annual Report 07–08 19 Auditor’s Independence Declaration Wise Lord & Ferguson Chartered Accountants advice to advantage Auditor’s Independence Declaration Auditor’s Independence Declaration to the Directors of The Royal Automobile Club of Tasmania Ltd In relation to our audit of the financial report of The Royal Automobile Club of Tasmania Ltd for the financial year ended 30 June 2008 to the best of my knowledge and belief, there have been no contraventions of the auditor independence requirements of the Corporations Act 2001 or any applicable code of professional conduct. H J GIBSON PARTNER WISE LORD & FERGUSON Date: 12 September 2008 1st floor 160 Collins Street Hobart 7000, PO Box 1083 Hobart TAS 7001 Tel: (03) 6223 6155 Fax: (03) 6223 8993 Email: email@wlf.com.au Internet: www.wlf.com.au Partners: Peter Beven, Robert Whitehouse, Harvey Gibson, Danny McCarthy, Douglas Thomson, Joanne Doyle, Stuart Clutterbuck, Ian Wheeler Managers: Shenna Hurd, Marg Marshall, Sharon Breen, Dean Johnson, Alicia Leis, Melanie Richardson, Nick Carter, Paul Lyons, Kane Ingham, Kate Barnes Consultants: Brent Palfreyman, Robert Whitehouse 20 RACT Annual Report 07–08 Statement of Financial Performance for the financial year ended 30 June 2008 CONSOLIDATED NOTES Revenue Share of profit in associate 2 2,7 Other income Roadside agents expenses Cost of goods sold Employee benefits expense COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 21,964,434 22,649,511 21,540,710 20,412,450 518,134 - - - (992,870) 516,554 (21,601) 151,325 (2,092,321) (1,882,408) (2,092,320) (1,882,408) (617,486) (599,676) (617,486) (599,676) (10,030,891) (9,465,315) (10,030,891) (9,465,315) Marketing expense (1,020,054) (1,117,302) (1,020,054) (1,117,302) IT & communications expense (1,091,542) (918,828) (1,091,542) (918,828) Occupancy & maintenance expense (1,295,179) (1,005,021) (1,295,179) (1,005,021) Financial & consultation fee expense (660,430) (616,150) (638,848) (616,150) Depreciation & amortisation expense (1,053,988) (1,084,816) (1,053,988) (1,084,816) Other expenses (2,368,811) (2,762,686) (2,365,822) (2,723,429) 1,258,996 3,713,863 1,312,979 1,150,830 181,535 (639,861) 80,885 148,857 1,440,531 3,074,002 1,393,864 1,299,687 Profit before income tax Income tax expense Profit attributable to members of the parent entity 3 2007 08 Notes to the Financial Statements are included on pages 25 - 54. RACT Annual Report 07–08 21 Statement of Financial Position as at 30 June 2008 CONSOLIDATED Current Assets COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 4,197,312 2,795,538 1,118,124 931,777 NOTES Cash assets and cash equivalents Receivables 5 1,848,734 3,421,883 1,578,827 2,221,757 Inventories 9 127,237 133,051 127,237 133,051 Other current assets 10 271,139 279,264 271,139 279,264 Other financial assets 6 2,000,000 3,300,000 16,511,153 15,128,243 8,444,422 9,929,736 19,606,480 18,694,092 8 1,477,508 1,585,490 1,477,508 1,585,490 11 7,661,325 7,428,140 7,544,000 7,428,140 Total Current Assets Non-Current Assets Intangibles Property, plant and equipment Deferred tax asset 3 221,157 106,757 221,157 98,898 Investment in associate 7 14,961,341 - - - Other non-current assets 10 198,101 399,666 198,101 399,666 Other financial assets 6 4,619,635 17,622,304 10,001 10,001 Total Non-Current Assets 29,139,067 27,142,357 9,450,767 9,522,195 Total Assets 37,583,489 37,072,093 29,057,247 28,216,287 Current Liabilities Payables 12 2,749,377 2,807,574 2,711,851 2,809,008 Provisions 13 5,382,720 5,082,720 5,382,720 5,082,720 Current tax liability 3 (145,434) 562,262 (145,434) 562,262 7,986,663 8,452,556 7,949,137 8,453,990 Total Current Liabilities Non-Current Liabilities Provisions 14 313,464 263,440 313,464 263,440 Deferred tax liabilities 3 642,473 1,046,136 476,821 465,294 955,937 1,309,576 790,285 728,734 8,942,600 9,762,132 8,739,422 9,182,724 28,640,889 27,309,961 20,317,825 19,033,563 27,726,294 26,395,366 19,403,230 18,118,968 914,595 914,595 914,595 914,595 28,640,889 27,309,961 20,317,825 19,033,563 Total Non-Current Liabilities Total Liabilities Net Assets Equity Retained earnings Reserves Total Equity Notes to the Financial Statements are included on pages 25 - 54. 22 RACT Annual Report 07–08 Statement of Changes in Equity 2007 08 For the financial year ended 30 June 2008 CONSOLIDATED COMPANY Asset revaluation reserve Retained earnings Total attributable to equity holders of the entity Asset revaluation reserve Retained earnings Total attributable to equity holders of the entity $ $ $ $ $ $ Balance at 1 July 2006 - 23,089,455 23,089,455 - 16,587,372 16,587,372 Actuarial gain/(loss) on defined benefit plans - 217,013 217,013 - 217,013 217,013 Deferred tax relating to defined benefit plans - (65,104) (65,104) - (65,104) (65,104) Revaluation of land and buildings 1,182,715 - 1,182,715 1,182,715 - 1,182,715 Transfer of realised gain (80,000) 80,000 - (80,000) 80,000 - Deferred tax relating to revaluation of property (188,120) - (188,120) (188,120) - (188,120) Net income recognised directly in equity 914,595 231,909 1,146,504 914,595 231,909 1,146,504 - 3,074,002 3,074,002 - 1,299,687 1,299,687 Total recognised income & expense for the year 914,595 3,305,911 4,220,506 914,595 1,531,596 2,446,191 Balance at 30 June 2007 914,595 26,395,366 27,309,961 914,595 18,118,968 19,033,563 Profit for the year Actuarial gain/(loss) on defined benefit plans - (156,574) (156,574) - (156,574) (156,574) Deferred tax relating to defined benefit plans - 46,972 46,972 - 46,972 46,972 Net income recognised directly in equity - (109,602) (109,602) - (109,602) (109,602) Profit for the year - 1,440,531 1,440,531 - 1,393,864 1,393,864 Total recognised income & expense for the year - 1,330,928 1,330,928 - 1,284,262 1,284,262 Balance at 30 June 2008 914,595 27,726,294 28,640,889 914,595 19,403,230 20,317,825 Notes to the Financial Statements are included on pages 25 - 54. RACT Annual Report 07–08 23 Statement of Cash Flows For the financial year ended 30 June 2008 CONSOLIDATED 2008 $ NOTES COMPANY 2007 $ 2008 $ 2007 $ Cash flows from operating activities Subscription income Other income Payments made to employees and suppliers Interest received 8,831,299 8,332,777 8,831,299 8,332,777 15,645,948 14,772,314 15,645,948 14,772,314 (21,214,698) (21,398,992) (21,199,087) (21,328,179) 1,555,043 2,046,418 65,124 25,896 258,270 - - - (997,254) (638,808) (997,254) (638,808) 4,078,608 3,113,709 2,346,030 1,164,000 7,150 601,084 7,150 601,084 14,967,153 2,827,653 - - Dividends received Income tax paid Net cash provided by operating activities 21 Cash flows from investing activities Proceeds from sale of property, plant and equipment Proceeds from sale of investments (1,050,607) (1,394,982) (1,050,607) (1,394,982) Investment in Associates Payments for property, plant and equipment (14,443,207) - - - Purchase of Investments (2,157,323) (3,804,719) (40,000) - - - (1,076,226) 605,691 Net cash used in investing activities (2,676,834) (1,770,964) (2,159,683) (188,207) Net increase/(decrease) in cash held 1,401,774 1,342,745 186,347 975,793 Cash at the beginning of the financial year 2,795,538 1,452,793 931,777 (44,016) 4,197,312 2,795,538 1,118,123 931,777 Provision of lending to related party Cash at the end of the financial year 21 Notes to the Financial Statements are included on pages 25 - 54. 24 RACT Annual Report 07–08 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 1. SUMMARY OF ACCOUNTING POLICIES Significant Accounting Policies Statement of Compliance The following significant accounting policies have been adopted in the preparation and presentation of the financial report: The financial report is a general purpose financial report which has been prepared in accordance with the Corporations Act 2001, Accounting Standards, and complies with other requirements of the law. Accounting Standards include Australian equivalents to International Financial Reporting Standards (‘A-IFRS’). Compliance with the A-IFRS ensures that the consolidated financial statements and notes of the consolidated entity comply with International Financial Reporting Standards (‘IFRS’). The financial statements were authorised for issue by the directors on 23 September 2008. Basis of Preparation The financial report has been prepared on the basis of historical cost, except for the revaluation of certain non-current assets and financial instruments. Cost is based on the fair values of the consideration given in exchange for assets. In the application of A-IFRS, management is required to make judgments, estimates and assumptions about carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgments. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods. Judgments made by management in the application of A-IFRS that have significant effects on the financial statements and estimates with a significant risk of material adjustments in the next year are disclosed, where applicable, in the relevant notes to the financial statements. Accounting policies are selected and applied in a manner which ensures that the resulting financial information satisfies the concepts of relevance and reliability, thereby ensuring that the substance of the underlying transactions or other events is reported. 2007 08 (a) Cash and cash equivalents Cash and cash equivalents comprise cash on hand, cash in banks and investments in money market instruments, net of outstanding bank overdrafts. (b) Principles of Consolidation The consolidated Statement of Financial Position is prepared by combining the Statements of Financial Position of all the entities that comprise the consolidated entity, being The Royal Automobile Club of Tasmania Limited (the company) and its subsidiaries as defined in Accounting Standard AASB 127 ‘Consolidated and Separate Financial Statements’. Consistent accounting policies are employed in the preparation and presentation of the consolidated Statement of Financial Position. On acquisition, the assets, liabilities and contingent liabilities of a subsidiary are measured at their fair values at the date of acquisition. Any excess of the cost of acquisition over the fair values of the identifiable net assets acquired is recognised as Goodwill. If, after reassessment, the fair values of the identifiable net assets acquired exceeds the cost of acquisition, the deficiency is credited to Profit and Loss in the period of acquisition. The consolidated Financial Statements include the information and results of each subsidiary from the date on which the company obtains control and until such time as the company ceases to control such entity. In preparing the consolidated Statement of Financial Position, all intercompany balances and transactions, and unrealised profits arising within the consolidated entity are eliminated in full. (c) Income Tax Current tax Current tax is calculated by reference to the amount of income taxes payable or recoverable in respect of the taxable profit or tax loss for the period. It is calculated using tax rates and tax laws that have been enacted or substantively enacted by the reporting date. Current tax for current and prior periods is recognised as a liability (or asset) to the extent that it is unpaid (or refundable). Deferred tax Deferred tax is accounted for using the comprehensive Balance Sheet liability method in respect of temporary differences arising from differences between the carrying amount of assets RACT Annual Report 07–08 25 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 and liabilities in the Statement of Financial Position and the corresponding tax base of those items. In principle, deferred tax liabilities are recognised for all taxable temporary differences. Deferred tax assets are recognised to the extent that it is probable that sufficient taxable amounts will be available against which deductible temporary differences or unused tax losses and tax offsets can be utilised. However, deferred tax assets and liabilities are not recognised if the temporary differences giving rise to them arise from the initial recognition of assets and liabilities (other than as a result of a business combination) which affects neither taxable income nor accounting profit. Furthermore, a deferred tax liability is not recognised in relation to taxable temporary differences arising from goodwill. Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries except where the consolidated entity is able to control the reversal of the temporary differences and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred tax assets arising from deductible temporary differences associated with these investments and interests are only recognised to the extent that it is probable that there will be sufficient taxable profits against which to utilise the benefits of the temporary differences and they are expected to reverse in the foreseeable future. Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period(s) when the asset and liability giving rise to them are realised or settled, based on tax rates (and tax laws) that have been enacted or substantively enacted by the reporting date. The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which the consolidated entity expects, at the reporting date, to recover or settle the carrying amount of its assets and liabilities. Deferred tax assets and liabilities are offset when they relate to income taxes levied by the same taxation authority and the company/consolidated entity intends to settle its current tax assets and liabilities on a net basis. Current and deferred tax for the period Current and deferred tax is recognised as an expense or income in the Statement of Financial Performance, except when it relates to items credited or debited directly to equity, in which case the deferred tax is also recognised directly in equity, or where it arises from the initial accounting for a business combination, in which case it is taken into account in the determination of goodwill. 26 RACT Annual Report 07–08 Tax consolidation The company and all its wholly-owned Australian resident entities are part of a tax consolidated group under Australian taxation law. The Royal Automobile Club of Tasmania Limited is the head entity in the tax-consolidated group. Tax expense/income, deferred tax liabilities and deferred tax assets arising from temporary differences of the members of the tax-consolidated group are recognised in the separate financial statements of the members of the tax-consolidated group using the ‘separate taxpayer within group’ approach. Current tax liabilities and assets and deferred tax assets arising from unused tax losses and tax credits of the members of the tax-consolidated group are recognised by the company (as head entity in the taxconsolidated group). Due to the existence of a tax funding arrangement between the entities in the tax-consolidated group, amounts are recognised as payable to or receivable by the company and each member of the group in relation to the tax contribution amounts paid or payable between the parent entity and the other members of the tax-consolidated group in accordance with the arrangement. Where the tax contribution amount recognised by each member of the tax-consolidated group for a particular period is different to the aggregate of the current tax liability or asset and any deferred tax asset arising from unused tax losses and tax credits in respect of that period, the difference is recognised as a contribution from (or distribution to) equity participants. (d) Goods and Services Tax Revenues, expenses and assets are recognised net of the amount of goods and services tax (GST), except: i. where the amount of GST incurred is not recoverable from the taxation authority, it is recognised as part of the cost of acquisition of an asset or as part of an item of expense; or ii. for receivables and payables which are recognised inclusive of GST. The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or payables. Cash flows are included in the Cash Flow Statement on a gross basis. The GST component of cash flows arising from investing and financing activities which is recoverable from, or payable to, the taxation authority is classified as operating cash flows. 2007 08 (e) Property, Plant and Equipment Property, plant and equipment and leasehold improvements are stated at cost less accumulated depreciation and impairment. Cost includes expenditure that is directly attributable to the acquisition of the item. In the event that settlement of all or part of the purchase consideration is deferred, cost is determined by discounting the amounts payable in the future to their present value as at the date of acquisition. Depreciation is provided on property, plant and equipment, including freehold buildings but excluding land. Depreciation is calculated on a straight line basis so as to write off the net cost or other revalued amount of each asset over its expected useful life to its estimated residual value. Leasehold improvements are depreciated over the period of the lease or estimated useful life, whichever is the shorter, using the straight line method. The estimated useful lives, residual values and depreciation methods are reviewed at the end of each annual reporting period. The following estimated useful lives are used in the calculation of depreciation: Plant & equipment Leasehold Improvements Buildings 4 to 10 years 7 years 40 years Revaluations of land and buildings Any revaluation increment is credited to the asset revaluation reserve included in the equity section of the Statement of Financial Position, except to the extent that it reverses a revaluation decrease of the same asset previously recognised in profit or loss, in which case the increase is recognised in profit or loss. Any revaluation decrease is recognised in profit or loss, except to the extent that it offsets a previous revaluation increase for the same asset, in which case the decrease is debited directly to the asset revaluation reserve to the extent of the credit balance existing in the revaluation reserve for that asset. Additionally, any accumulated depreciation as at the revaluation date is eliminated against gross carrying amounts of the assets and the net amounts are restated to the revalued amounts of the assets. Upon disposal or derecognition, any revaluation reserve relating to the particular asset being sold is transferred to retained earnings. Disposal An item of property, plant and equipment is derecognised upon disposal or when no further future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in the profit or loss in the year the asset is derecognised. (f) Impairment of Assets At each reporting date, the consolidated entity reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Where the asset does not generate cash flows that are independent from other assets, the consolidated entity estimates the recoverable amount of the cash-generating unit to which the asset belongs. Goodwill, intangible assets with indefinite useful lives and intangible assets not yet available for use are tested for impairment annually and whenever there is an indication that the asset may be impaired. An impairment of goodwill is not subsequently reversed. Refer also to note 1(n). Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of the asset (cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised in profit or loss immediately. Where an impairment loss subsequently reverses, the carrying amount of the asset (cash-generating unit) is increased to the revised estimate of its recoverable amount, but only to the extent that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset (cash-generating unit) in prior years. A reversal of an impairment loss is recognised in profit or loss immediately. RACT Annual Report 07–08 27 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 (g) Inventories (i) Payables Inventories are valued at the lower of cost and net realisable value. Net realisable value represents the estimated selling price less all estimated costs of completion and costs to be incurred in marketing, selling and distribution. Trade payables and other accounts payable are recognised (h) Financial Assets Investments are recognised and derecognised on trade date where purchase or sale of an investment is under a contract whose terms require delivery of the investment within the timeframe established by the market concerned, and are initially recognised at cost, being the fair value of consideration given, net of transaction costs. Investments in subsidiaries are measured at cost. payments resulting from the purchase of goods and services. (j) Leased Assets Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases. (k) Provisions Provisions are recognised when the consolidated entity has a present obligation, the future sacrifice of economic benefits is Investment in associate is presented in note 1(m). probable, and the amount of the provision can be measured Investments and financial assets in the scope of AASB 139 Financial Instruments: Recognition and Measurement are classified as either ‘financial assets at fair value through profit and loss’, ‘held-to-maturity’ investments, and ‘loans and receivables’. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition. reliably. Financial assets at fair value through profit or loss Financial assets classified as held for trading are included in the category “financial assets at fair value through profit or loss”. Financial assets are classified as held for trading if they are acquired for the purpose of selling in the near term with the intention of making a profit. At balance date these investments are adjusted for market value through profit and loss accounts. When some or all of the economic benefits required to settle a Held-to-maturity investments Bills of exchange and debentures are recorded at amortised cost using the effective interest method less impairment, with revenue recognised on an effective yield basis. Sale of goods and disposal of assets The effective interest method is a method of calculating the amortised cost of a financial asset and of allocating interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset, or, where appropriate, a shorter period. Loans and receivables Trade receivables, which generally have 30-90 day terms are recognised at fair value and subsequently measured at amortised cost using the effective interest method, less an allowance for any uncollectable amounts. 28 when the consolidated entity becomes obliged to make future RACT Annual Report 07–08 The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at reporting date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cashflows estimated to settle the present obligation, its carrying amount is the present value of those cashflows. provision are expected to be recovered from a third party, the receivable is recognised as an asset if it is virtually certain that recovery will be received and the amount of the receivable can be measured reliably. (l) Revenue recognition Revenue from the sale of goods and disposal of other assets is recognised when the consolidated entity has transferred to the buyer the significant risks and rewards of ownership of the goods. Rendering of services Revenue from a contract to provide services is recognised by reference to the stage of completion of the contract. Interest Revenue is recognised (using the effective interest method, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial instrument) to the net carrying amount of the financial asset as the interest accrues. 2007 08 Dividends Revenue is recognised when the company’s right to receive the payment is established. Commission income Commission income is recognised when the right to receive payment is established. Subscriptions and recognition of contracts relating to vehicle break-down services Under A-IFRS, the accounting treatment for income and expenditure relating to vehicle breakdown services is recognised in accordance with AASB 4 Insurance Contracts. The Company’s policy to comply with the requirements of AASB 4 is to provide for unexpired subscriptions having regard to the due dates of the subscriptions. This methodology has been examined by the directors and the resulting financial information presented complies with AASB 4. (m) Investment in Associate The Group’s investment in its associate is accounted for using the equity method of accounting in the consolidated financial statements. The Group has significant influence over the associate. Under the equity method, the investment in the associate entity is carried in the consolidated Statement of Financial Position at cost plus post -acquisition changes in the group’s share of net assets of the entity. Goodwill relating to the associate entity is included in the carrying amount of the investment and is not amortised. After application of the equity method, the Group determines whether it is necessary to recognise any additional impairment loss with respect to the Group’s net investment in the associate entity. The consolidated Statement of Financial Performance reflects the Group’s share of the results of the operations of the associate entity. Where there has been a change in the associate entity’s equity, the Group recognises its share of any changes and discloses this in the consolidated Statement of Financial Performance. The reporting dates of the associate entity and the Group are identical and the entity’s accounting policies conform to those used by the Group for like transactions and events in similar circumstances. (n) Goodwill Goodwill acquired in a business combination is initially measured at cost being the excess of the cost of the business combination over the Group’s interest in the fair value of the acquiree’s identifiable assets, liabilities and contingent liabilities. Following initial recognition, goodwill is measured at cost less any accumulated impairment losses. For the purpose of impairment testing, goodwill acquired in a business combination is, from the acquistion date, allocated to each of the Group’s cash-generating units, or groups of cash-generating units, that are expected to benefit from the synergies of the combination, irrespective of whether other assets or liabilities of the Group are assigned to those units or groups of units. Each unit or group of units to which goodwill is so allocated: - represents the lowest level within the Group at which goodwill is monitored for internal management purposes; and - is not larger than a segment based on either the Group’s primary or the Group’s secondary reporting format determined in accordance with AASB 114 Segment Reporting. Impairment is determined by assessing the recoverable amount of the cash-generating unit (group of cash-generating units), to which the goodwill relates. When the recoverable amount of the cash-generating unit (group of cash-generating units) is less than the carrying amount, an impairment loss is recognised. When goodwill forms part of a cash-generating unit (group of cash-generating units) and an operation within that unit is disposed of, the goodwill associated with the operation disposed of is included in the carrying amount of the operation when determing the gain or loss on disposal of the operation. Goodwill disposed of in this manner is measured based on the relative values of the operation disposed of and the portion of the cash - generating unit retained. Impairment losses recognised for goodwill are not subsequently reversed. (o) Employee benefits Provision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service leave when it is probable that settlement will be required and they are capable of being measured reliably. Provisions made in respect of employee benefits expected to be settled within 12 months, are measured at their nominal values using the remuneration rate expected to apply at the time of settlement. Provisions made in respect of employee benefits which are not expected to be settled within 12 months are measured at the present value of the estimated future cash outflows to be made by the consolidated entity in respect of services provided by employees up to reporting date. RACT Annual Report 07–08 29 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 Defined contribution plans Contributions to defined contribution superannuation plans are expensed when incurred. Defined benefit plans For defined benefit superannuation plans, the cost of providing benefits is determined using the Projected Unit Credit Method, with actuarial calculations being carried out at each reporting date. Actuarial gains and losses are recognised in full, directly in retained earnings, in the period in which they occur, and are presented in the Statement of Changes in Equity. 30 RACT Annual Report 07–08 Past service cost is recognised immediately to the extent that the benefits are already vested, otherwise is amortised on a straight-line basis over the average period until the benefits become vested. The defined benefit obligation recognised in the Statement of Financial Position represents the present value of the defined benefit obligation, adjusted for unrecognised past service cost, net of the fair value of the plan assets. Any asset resulting from this calculation is limited to past service cost, plus the present value of available refunds and reductions in future contributions to the plan. 2007 08 2. REVENUE CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ Interest from other bodies corporate 190,333 339,079 65,124 25,896 434,493 1,859,426 - - 39,570 35,718 39,570 35,718 8,518,146 7,955,434 8,518,146 7,955,434 Revenue consisted of the following items (a) Revenue Distributions from funds under management Rental revenue Membership subscriptions and entrance fees Other services and activities 12,416,930 11,952,559 12,446,930 11,982,559 Commission & other income 470,940 412,843 470,940 412,843 Realised gains/(loss) on investment (364,248) 94,452 - - Dividends 258,270 - - - 21,964,434 22,649,511 21,540,710 20,412,450 518,134 - - - 518,134 - - - (21,601) 151,325 (21,601) 151,325 (b) Share of profit of associate Share of profit of associate (c) Other Revenue Gain/(loss) on disposal of property, plant and equipment Unrealised gain/(loss) on investments (971,269) 365,229 - - (992,870) 516,554 (21,601) 151,325 21,489,698 23,166,065 21,519,109 20,563,775 Profit before income tax has been arrived at after charging the following expenses and losses from operations: (d) Expenses Depreciation and amortisation of non-current assets: Plant & equipment 848,184 875,848 848,184 875,848 Buildings 57,822 64,017 57,822 64,017 Software 147,982 144,951 147,982 144,951 1,053,988 1,084,816 1,053,988 1,084,816 6,196 2,119 6,196 2,119 Employee benefits 193,536 111,291 193,536 111,291 Unexpired subscriptions 317,007 385,517 317,007 385,517 510,543 496,808 510,543 496,808 Bad debts written off Transfer to provisions for: RACT Annual Report 07–08 31 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 3. INCOME TAX EXPENSE CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ Current Tax 358,215 642,882 (12,833) - Deferred Tax (471,093) (106,240) (63,760) (251,690) (68,657) 103,219 (4,292) 102,833 (181,535) 639,861 (80,885) (148,857) 377,699 1,114,159 393,895 345,250 (1,202) (73,684) - (68,183) Mutual profits (358,475) (142,868) (358,475) (142,868) Non mutual deductions (132,566) (159,062) (132,566) (159,062) 20,514 13,487 20,514 11,963 (28,040) - - - (a) Income Tax Expense The components of tax expense comprise: Under/(over) provision from previous years (b) Numerical reconciliation of income tax expense to prima facie tax payable Prima facie tax on profit/(loss) before income tax at 30% (2007:30%) Add tax effect of: Non assessable income Non deductable expenses Tax Credits Other Under/(over) provision from previous years Total - (112,171) - (135,957) (59,465) - (4,252) - (181,535) 639,861 (80,885) (148,857) (c) Deferred tax recognised directly to equity Relating to revaluation of property - (188,120) - (188,120) (46,972) (65,104) (46,972) (65,104) (46,972) (253,224) (46,972) (253,224) Current tax receivable 145,434 - 145,434 - Deferred tax assets 221,157 106,757 221,157 98,898 TOTAL 366,591 106,757 366,591 98,898 - 562,262 - 562,262 Deferred tax liability 642,473 1,046,136 476,821 465,294 TOTAL 642,473 1,608,398 476,821 1,027,556 Relating to defined benefits (d) Current and Deferred tax balances Assets Current/Non-current Liabilities Current/Non-current Current tax liability 32 RACT Annual Report 07–08 2007 08 3. INCOME TAX EXPENSE (continued) Taxable and deductible temporary differences arise from the following: Consolidated Opening balance Credited/ (charged) to income Credited/ (charged) to equity Closing balance $ $ $ $ (158,613) (230,905) - (389,518) Accrued income - (5,654) - (5,654) Prepayments - (27,872) - (27,872) Investment in associate - (155,441) - (155,441) Defined benefit funds - (106,402) 46,972 (59,430) (887,523) 882,965 - (4,558) (1,046,136) 356,691 46,972 (642,473) 2008 Gross deferred tax liabilities: Property,plant & equipment Investments Gross deferred tax assets: Receivables 3,675 825 - 4,500 (285,724) 285,724 - - 92,864 121,277 - 214,141 Investments 306,677 (306,677) - - Tax losses (20,953) 20,953 - - Property, plant & equipment Provisions Other 10,218 (7,702) - 2,516 106,757 114,400 - 221,157 (939,379) 471,093 46,972 (421,314) Consolidated Opening balance Credited/ (charged) to income Credited/ (charged) to equity Closing balance $ $ $ $ Property, plant & equipment (383,157) 412,664 (188,120) (158,613) Investments (790,853) (96,670) - (887,523) (1,174,010) 315,994 (188,120) (1,046,136) Receivables 3,675 - - 3,675 Property, plant & equipment 4,088 (289,812) - (285,724) 65,916 103,553 (76,605) 92,864 306,677 - - 306,677 - - (20,953) (20,953) 2007 Gross deferred tax liabilities: Gross deferred tax assets: Provisions Investments Tax losses Other 1,258 8,960 - 10,218 381,614 (177,299) (97,558) 106,757 (792,396) 138,695 (285,678) (939,379) RACT Annual Report 07–08 33 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 3. INCOME TAX EXPENSE (continued) Company 2008 Opening balance Credited/ (charged) to income Credited/ (charged) to equity Closing balance $ $ $ $ (444,341) 54,822 - (389,519) Gross deferred tax liabilities: Property, plant & equipment Defined benefits fund Prepayments - (106,402) 46,972 (59,430) (20,953) (6,919) - (27,872) (465,294) (58,499) 46,972 (476,821) 3,675 825 - 4,500 92,864 121,277 - 214,141 2,359 157 - 2,516 98,898 122,259 - 221,157 (366,396) 63,760 46,972 (255,664) Opening balance Credited/ (charged) to income Credited/ (charged) to equity Closing balance $ $ $ $ (383,156) 126,935 (188,120) (444,341) - - (20,953) (20,953) (383,156) 126,935 (209,073) (465,294) - 3,675 Gross deferred tax assets: Receivables Provisions Other Company 2007 Gross deferred tax liabilities: Property, plant & equipment Prepayments Gross deferred tax assets: Receivables 3,675 - Property, plant & equipment 4,088 (4,088) 65,916 92,052 (65,104) 92,864 1,258 1,101 - 2,359 74,937 89,065 (65,104) 98,898 (308,219) 216,000 (274,177) (366,396) Provisions Other 34 RACT Annual Report 07–08 - 2007 08 4. REMUNERATION OF AUDITORS CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 23,600 22,700 23,600 22,700 8,403 7,175 8,403 7,175 32,003 29,875 32,003 29,875 1,087,437 2,467,320 817,530 1,267,194 (15,000) (15,000) (15,000) (15,000) 1,072,437 2,452,320 802,530 1,252,194 776,297 969,563 776,297 969,563 1,848,734 3,421,883 1,578,827 2,221,757 15,000 15,000 15,000 15,000 Charge for the year 6,196 2,119 6,196 2,119 Amounts written off (6,196) (2,119) (6,196) (2,119) At 30 June 15,000 15,000 15,000 15,000 Audit of the financial report Other non-audit services 5. RECEIVABLES Trade and Other Receivables Trade receivables / sundry debtors Allowance of impairment loss / doubtful debtors (a) Related party receivables: (b) Associates - (Receivable from RACT Insurance Pty Ltd (unsecured)) Carrying amount of trade and other receivables (a) Allowance for impairment loss Trade receivables are not interest bearing and are generally on 30-90 day terms. A provision for impairment loss is recognised when there is objective evidence that an individual trade receivable is impaired. An impairment loss of $15,000 (2007 - $15,000) has been recognised by the group and $15,000 (2007 - $15,000) by the company in the current year. Movement in the provision for impairment loss were as follows: At 1 July RACT Annual Report 07–08 35 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 5. RECEIVABLES (continued) At 30 June, the ageing analysis of trade receivables is as follows: Total 0-30 days 31-60 days 61-90 days + 91 days PDNI* + 91 days CI* 1,087,437 456,701 93,542 33,453 488,741 15,000 2008 Consolidated 817,530 186,795 93,542 33,453 488,741 15,000 2007 Consolidated 2,467,320 1,961,444 54,342 61,954 374,580 15,000 Parent 1,267,194 761,318 54,342 61,954 374,580 15,000 Parent * Past due not impaired (PDNI*) * Considered Impaired (CI*) Receivables greater than 90 days include the consolidated entity’s direct debt control balance. This balance covers a continually rolling 12 month direct debit period. Receivables past due but not considered impaired are: Consolidated $488,741 (2007 $374,580); Parent $488,741 (2007 $374,580). Payment terms on these amounts have not been re-negotiated, each operating unit has been in direct contact with the relevant debtor and is satisfied that payment will be received in full. Other balances within trade and other receivables do not contain impaired assets and are not past due. It is expected that these other balances will be received when due. (b) Fair value and credit risk Due to the short term nature of these receivables, their carrying value is assumed to approximate their fair value. The maximum exposure to credit risk is the fair value of receivables. Collateral is not held as security, nor is it the Groups policy to transfer (on-sell) receivables to special purpose entities. 6. OTHER FINANCIAL ASSETS CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ - - 16,511,153 15,128,243 Term Deposits (ii) 2,000,000 3,300,000 - - (i) Loans to controlled entities are interest free and repayable at call. 2,000,000 3,300,000 16,511,153 15,128,243 - - 10,001 10,001 (a) Current Loan to controlled entities (unsecured) (i) (b) Non-current Shares in controlled entities (at cost) 3,684,832 14,162,501 - - Floating Rate Notes (ii) Unit trusts (ii) 500,000 3,000,000 - - Equities (ii) 434,803 459,803 - - 4,619,635 17,622,304 10,001 10,001 (ii) Designated as a financial asset at fair value through profit and loss from 1 July 2004. 36 RACT Annual Report 07–08 2007 08 7. INVESTMENT IN ASSOCIATE CONSOLIDATED 2008 $ 2007 $ RACT Insurance Pty Ltd 14,961,341 - Investments in associate 14,961,341 - 14,443,207 - 518,134 - 14,961,341 - RACT Holdings Pty Ltd has held shares as part of a joint venture in RACT Insurance Pty Ltd since 1 September 2007 RACT Insurance Pty Ltd is incorporated in Australia and provides general insurance products that are distributed by The Royal Automobile Club of Tasmania Ltd. (a) Investment details: (b)Movements in the carrying amount of the Group’s investment in associates At 1 September 2007 Share of profits At 30 June 2008 (c) Summarised financial information: The following table illustrates summarised financial information relating to the Group’s associates: Extract from the associates’ balance sheets: Current assets 33,113,049 - Non-current assets 24,067,186 - 57,180,235 - 44,456,954 - (63,219) - 44,393,735 - 12,786,500 - Current liabilities Non-current liabilities Net assets (d) Extract from Associates Income Statement Revenue 49,100,522 - Net Profit 2,208,083 - RACT Annual Report 07–08 37 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 8. INTANGIBLES CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 1,170,169 1,130,169 1,170,169 1,130,169 1,170,169 1,130,169 1,170,169 1,130,169 455,321 307,596 455,321 307,596 Additions - 126,106 - 126,106 Transfers - 166,570 - 166,570 (147,982) (144,951) (147,982) (144,951) 307,339 455,321 307,339 455,321 1,477,508 1,585,490 1,477,508 1,585,490 127,237 133,051 127,237 133,051 127,237 133,051 127,237 133,051 236,784 241,943 236,784 241,943 34,355 37,321 34,355 37,321 271,139 279,264 271,139 279,264 198,101 399,666 198,101 399,666 198,101 399,666 198,101 399,666 (a) Goodwill on travel business (b) Computer software: Opening balance Amortisation expense Closing balance 9. INVENTORIES At cost Finished goods 10. OTHER ASSETS (a) Current Prepayments Accrued revenue (b) Non-current Net asset arising from defined benefit obligations 38 RACT Annual Report 07–08 2007 08 11. PROPERTY, PLANT AND EQUIPMENT Consolidated 2008 Freehold Land (fair value) $ Buildings ( fair value) $ Plant and Equipment (cost) $ TOTAL $ 2,462,055 2,473,641 9,670,500 14,606,196 Additions - 117,323 1,211,914 1,329,237 Disposals - (98,498) (402,868) (501,366) 2,462,055 2,492,466 10,479,546 15,434,067 Balance at 30 June 2007 - 138,460 7,039,596 7,178,056 Disposals - - (311,318) (311,318) Depreciation expense - 57,822 848,184 906,006 Balance at 30 June 2008 - 196,282 7,576,462 7,772,744 2,462,055 2,473,641 9,670,500 14,606,196 - (138,460) (7,039,596) (7,178,056) 2,462,055 2,335,181 2,630,904 7,428,140 2,462,055 2,492,466 10,479,546 15,434,067 - (196,282) (7,576,462) (7,772,744) 2,462,055 2,296,184 2,903,084 7,661,325 Gross Carrying Amount Balance at 30 June 2007 Balance at 30 June 2008 Accumulated Depreciation Net Book Value As at 1 July 2007 Accumulated depreciation Net carrying amount As at 30 June 2008 Cost / fair value Accumulated depreciation Net carrying amount RACT Annual Report 07–08 39 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 11. PROPERTY, PLANT AND EQUIPMENT (continued) Company 2008 Freehold Land (fair value) $ Buildings ( fair value) $ Plant and Equipment (cost) $ TOTAL $ 2,462,055 2,473,641 9,670,500 14,606,196 Additions - - 1,211,914 1,211,914 Disposals - (98,498) (402,868) (501,366) 2,462,055 2,375,143 10,479,546 15,316,744 Balance at 30 June 2007 - 138,460 7,039,596 7,178,056 Disposals - - (311,318) (311,318) Depreciation expense - 57,822 848,184 906,006 Balance at 30 June 2008 - 196,282 7,576,462 7,772,744 2,462,055 2,473,641 9,670,500 14,606,196 - (138,460) (7,039,596) (7,178,056) 2,462,055 2,335,181 2,630,904 7,428,140 2,462,055 2,375,143 10,479,546 15,316,744 0 (196,282) (7,576,462) (7,772,744) 2,462,055 2,178,861 2,903,084 7,544,000 Gross Carrying Amount Balance at 30 June 2007 Balance at 30 June 2008 Accumulated Depreciation Net Book Value As at 1 July 2007 Accumulated depreciation Net carrying amount As at 30 June 2008 Cost / fair value Accumulated depreciation Net carrying amount 40 RACT Annual Report 07–08 2007 08 11. PROPERTY, PLANT AND EQUIPMENT (continued) Consolidated & Company 2007 Freehold Land (fair value) $ 1,590,000 Buildings ( fair value) $ Plant and Equipment (cost) $ TOTAL $ 2,434,553 8,954,209 12,978,762 Gross Carrying Amount Balance at 30 June 2006 Additions - 119,273 983,030 1,102,303 Disposals (150,450) (160,395) (99,989) (410,834) Transfers - - (166,750) (166,750) 1,102,505 80,210 - 1,182,715 (80,000) - - (80,000) 2,462,055 2,473,641 9,670,500 14,606,196 Balance at 30 June 2006 - 108,811 6,257,205 6,366,016 Disposals - (34,368) (93,457) (127,825) Revaluation Land and Buildings Transfer of Realised Gain Balance at 30 June 2007 Accumulated Depreciation Depreciation expense - 64,017 875,848 939,865 Balance at 30 June 2007 - 138,460 7,039,596 7,178,056 1,590,000 2,434,553 8,954,209 12,978,762 - (108,811) (6,257,205) (6,366,016) Net carrying amount 1,590,000 2,325,742 2,697,004 6,612,746 As at 30 June 2007 2,462,055 2,473,641 9,670,500 14,606,196 - (138,460) (7,039,596) (7,178,056) 2,462,055 2,335,181 2,630,904 7,428,140 Net Book Value As at 1 July 2006 Accumulated depreciation Accumulated depreciation Net carrying amount 12. PAYABLES Sundry creditors and accrued expenses GST payable CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 2,517,797 2,539,222 2,476,739 2,538,391 231,580 268,352 235,112 270,617 2,749,377 2,807,574 2,711,851 2,809,008 RACT Annual Report 07–08 41 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 13. PROVISIONS (CURRENT) Unexpired subscriptions Employee benefits CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 4,582,492 4,265,481 4,582,492 4,265,481 800,228 817,239 800,228 817,239 5,382,720 5,082,720 5,382,720 5,082,720 14. PROVISIONS (NON-CURRENT) Employee benefits 313,464 263,440 313,464 263,440 313,464 263,440 313,464 263,440 The provisions disclosed in notes 13 & 14 represent the following: (a) The provision for unexpired subscriptions represents the unearned portion of amounts for Roadside membership. (b) The provision for employee benefits represents amounts for annual leave and long service leave benefits. 15. OWNERSHIP The Company is incorporated under the Corporations Act 2001 as a company limited by the guarantee of the members. If the company is wound up, its Constitution states that each member is required to contribute a maximum of $6.30 towards any outstanding obligations of the company. As at 30 June 2008, the number of members was 108,918 (2007 - 106,600). 16. RELATED PARTY DISCLOSURES (a) Transactions between directors and director-related entities are on normal commercial terms and conditions no more favourable than those available to other parties unless otherwise stated. The directors may obtain discounted services from the consolidated entity. These services are obtained on the same terms and conditions as those obtained by employees of the consolidated entity. (b) Shadforths Ltd, of which Mr D Catchpole, a Director of the company, is the Chairman - Board of Advice, currently manages the RACT Pty Ltd growth investment portfolio. All transactions between the two entities are undertaken on a normal commercial basis. (c) Butler McIntyre & Butler, of which Mr P Joyce, a Director of the company, is a Partner, provides legal advice to the RACT group as and when required. All transactions between the two entities are undertaken on a normal commercial basis. CONSOLIDATED (d) Loan to RACT Pty Ltd 2008 $ 2007 $ 2008 $ 2007 $ - - 16,511,153 15,128,243 The loan is secured over the assets of RACT Pty Ltd and does not attract interest. (e) The names of directors who have held office during the financial year are: Ms J M Archer Mr P A Dixon Mr R S Locke Mr E C Best, AM, JP Mr R H Holmes Mr S E Slade Mr J R Bloomfield JP Mr P J Joyce Mr A C Stacey AM Mr D M Catchpole Mr C J Langdon Mrs K A Westwood Mr B F Clark (f) The Royal Automobile Club of Tasmania Limited is the ultimate parent entity. 42 RACT Annual Report 07–08 COMPANY 2007 08 17. KEY MANAGEMENT PERSONNEL COMPENSATION CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 111,308 64,409 111,308 64,409 The aggregate compensation of the key management personnel of the consolidated entity and the company is set out below: (a) Total remuneration for Directors: (b) The number of directors of the consolidated entity whose remuneration (including superannuation contributions) fell within the following bands are: $0 - $9,999 8 11 8 11 $10,000 - $19,999 5 1 5 1 13 12 13 12 1,517,114 1,468,890 1,517,114 1,468,890 1,517,114 1,468,890 1,517,114 1,468,890 (c) Remuneration for key management personnel as listed: (a) Short term employee benefits Key management personnel: Mr G Goodman - Group Chief Executive Mr H Lennon - Chief Operating Officer Mr I Kelly - Chief Information Officer Mr C Petterwood - General Manager Sales & Distribution Ms L Shephard - Human Resources Manager Ms R Sinfield - General Manager Travel Ms J Dew - Financial Controller Mr D Moody - General Manager, Roadside & Technical Services (from 11 Dec 07) Mr V Taskunas - Public Policy and Communications (from 21 Jan 08) Mr D Ling - Chief Engineer (until 30 Nov 07) Mr D Rose - Group Manager, Marketing & Communications (until 14 Sep 07) 18. DETAILS OF CONTROLLED ENTITIES The following entities constitute The Royal Automobile Club of Tasmania Limited Group: PERCENTAGE OF SHARES HELD 2008 2007 - - RACT Pty Ltd (ii) 100 100 RACT Holdings Pty Ltd (ii) 100 100 Parent entity The Royal Automobile Club of Tasmania Limited (i) Controlled entities RACT Holdings Pty Ltd is 50% owned by RACT Pty Ltd and 50% owned by The Royal Automobile Club of Tasmania Limited. The shares in the Financial Statements of RACT Pty Ltd and The Royal Automobile Club of Tasmania Limited are recorded at $1.00 each. All companies are incorporated in Australia. (i) The Royal Automobile Club of Tasmania Limited is the head entity within the tax consolidated group. (ii) These companies are members of the tax consolidated group. RACT Annual Report 07–08 43 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 19. SEGMENT INFORMATION The consolidated entity exists primarily to provide services to members. It operates in two industry sectors, the operations for each being summarised in the following table: External Sales Inter-segment Segment Revenues 2008 $’000 2007 $’000 2008 $’000 2007 $’000 2008 $’000 Total 2007 $’000 Member services 17,498 16,712 - - 17,498 16,712 Travel 3,908 3,608 106 90 4,014 3,698 21,512 20,410 (106) (90) Total of all Segments Eliminations Unallocated Consolidated 83 2,846 21,489 23,166 1,896 1,796 Segment Results Member services 19 (337) Total of all Segments Travel 1,915 1,459 Unallocated (656) 2,255 Profit before income tax 1,259 3,714 182 (640) 1,441 3,074 Income tax expense Net Profit Assets Liabilities Segment Asset & Liabilities 2008 $’000 2007 $’000 2008 $’000 2007 $’000 Member services 27,422 26,044 7,725 7,612 Travel 2,146 2,163 720 541 29,568 28,207 8,445 8,153 Eliminations - - - - Unallocated 8,015 8,865 497 1,609 37,583 37,072 8,942 9,762 Total of all Segments Consolidated Member Services Travel Other Segment Information 2008 $’000 2007 $’000 2008 $’000 2007 $’000 Acquisition of segment assets 1,329 1,160 - 70 Depreciation and amortisation of segment assets 1,006 1,042 48 42 150 72 43 39 Other non-cash expenses The consolidated entity operates in the single geographic area of Tasmania. For management purposes, the consolidated entity is organised into two operating divisions - Membership and Travel. The principal products and services of each of these divisions are as follows: 44 Membership Services provided to members such as roadside help and vehicle inspection. Travel Domestic and international travel services for customers. RACT Annual Report 07–08 2007 08 20. Defined Benefit Superannuation Plans The defined benefit sub-fund is a funded plan. Quadrant Superannuation Pty Ltd computes its obligations in respect of the sub-fund in accordance with Accounting Standard AAS 25 Financial Reporting by Superannuation Plans which prescribes a different measurement basis to that applied in this financial report. The net surplus of assets over members’ vested benefits as determined in the Scheme’s most recent financial report as at 30 June 2007 was $426,000 (2006: $264,000). The most recent actuarial investigation into the sub-fund was carried Up to 30 June 2003, the consolidated entity participated in a out as at 30 June 2005 by David Quinn-Watson BSc(Hons) stand-alone employer-sponsored fund which provided benefits FIAA of Bendzulla Actuarial Pty Ltd. The next actuarial review to employees of entities in the Consolidated RACT Group on is due as at 30 June 2008, and is expected to be completed retirement, death or disability. On 30 June 2003, all assets and early in 2009. The actuary has not recommended that liabilities of the stand-alone fund were transferred to the Quadrant employer contributions beyond the current contribution level Superannuation Scheme which is a multi-employer superannuation be made. Funding recommendations are made by the actuary fund under the trusteeship of Quadrant Superannuation Pty based on a target funding approach referencing the members’ Ltd. The transfer was effected on a successor fund basis with vested benefits. the defined benefit component being established as a subThe consolidated entity has a legal liability to make up a deficit fund of the Quadrant Superannuation Scheme (the RACT Staff Superannuation Scheme Benefits Fund). However, there remains in the sub-fund but no legal right to use any surplus in the subfund to further its own interests. a legally enforceable obligation on the company to make up any deficiency in the sub-fund. The consolidated entity provides defined benefit superannuation arrangements for employees who elected to take this option prior to 30 June 1997 when the arrangements were closed to new members. Under the defined benefit arrangements, the employees are entitled to retirement benefits varying between 15% and 20% of final average salary for each year of service. The consolidated entity contributes to defined contribution plans for other employees. CONSOLIDATED 2008 $ 2007 $ Discount rate gross of tax 6.50% 6.25% Discount rate net of tax 5.50% 5.30% Expected return on plan assets 6.35% 6.35% Key assumptions used (expressed as weighted averages): Expected rate(s) of salary increase Expected return on reimbursement rights Tax on employer contributions 4.00% 4.00% equal to discount rate equal to discount rate 15% 15% RACT Annual Report 07–08 45 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 20. DEFINED BENEFIT SUPERANNUATION PLANS (continued) CONSOLIDATED 2008 $ COMPANY 2007 $ 2008 $ 2007 $ Amounts recognised in income in respect of these defined benefit plans are as follows: Current service cost 110,555 79,640 110,555 79,640 Interest cost 114,056 102,122 114,056 102,122 (130,347) (146,504) (130,347) (146,504) 94,264 35,258 94,264 35,258 156,574 (217,013) 156,574 (217,013) Expected return on plan assets Total, included in superannuation expense/(income) Actuarial losses/(gains) incurred during the year and recognised in the Statement of Changes in Equity The amount included in the Statement of Financial Position arising from the entity’s obligations in respect of its defined benefit plans is as follows: Present value of funded defined benefit obligations Fair value of plan assets Net liability/(asset) arising from defined benefit obligations 1,161,818 2,272,889 1,161,818 2,272,889 (1,359,919) (2,672,555) (1,359,919) (2,672,555) (198,101) (399,666) (198,101) (399,666) (198,101) (399,666) (198,101) (399,666) (290) (370) (290) (370) (198,391) (400,036) (198,391) (400,036) Included in the Statement of Financial Position: Current provision for employee benefits Defined benefit obligations Net liability / (asset) arising from defined benefit obligations Movements in the present value of the defined benefit obligations in the current period were as follows: Opening defined benefit obligation 2,272,889 2,126,517 2,272,889 2,126,517 Current service cost 110,555 79,640 110,555 79,640 Interest cost 114,056 102,122 114,056 102,122 4,757 12,540 4,757 12,540 (46,712) (34,415) (46,712) (34,415) (1,293,727) (13,515) (1,293,727) (13,515) 1,161,818 2,272,889 1,161,818 2,272,889 Contributions from plan participants Actuarial losses/(gains) Benefits paid Closing defined benefit obligation Movements in the present value of the plan assets in the current period were as follows: Opening fair value of plan assets Expected return on plan assets Actuarial gains/(losses) Contributions from the employer Contributions from plan participants Benefits and tax paid Closing fair value of plan assets 46 RACT Annual Report 07–08 2,672,555 2,270,832 2,672,555 2,270,832 130,347 146,504 130,347 146,504 (203,286) 182,598 (203,286) 182,598 49,273 73,596 49,273 73,596 4,757 12,540 4,757 12,540 (1,293,727) (13,515) (1,293,727) (13,515) 1,359,919 2,672,555 1,359,919 2,672,555 2007 08 20. DEFINED BENEFIT SUPERANNUATION PLANS (continued) The consolidated entity expects to continue to make contributions at the rate of 1.5 times employee contributions to the defined benefit plan during the next financial year. The level of contribution has been determined based on actuarial advice. The overall expected rate of return is a weighted average of the expected returns of the various categories of plan assets held. Decisions regarding the allocation of funds to various classes of assets are made by the trustee, Quadrant Superannuation Pty Ltd. The Directors’ assessment of the expected returns is based on actuarial advice as described above. For the year ending 30 June 2008, the Actuary has assumed a rate of return of 6.35% pa net of tax, investment management expenses and the fund’s administration charges. CONSOLIDATED 2008 $ COMPANY 2007 $ 2008 $ 2007 $ The history of experience adjustments is as follows: Experience adjustments on plan liabilities Experience adjustments on plan assets 37,517 (2,849) 37,517 (2,849) (203,286) 182,599 (203,286) 182,599 21. NOTES TO THE CASH FLOW STATEMENT (a) Reconciliation of Cash For the purpose of this Cash Flow Statement, cash includes cash on hand and in banks, net of outstanding bank overdrafts. Cash at the end of the financial year as shown in the Cash Flow Statement is reconciled to the related items in the Statement of Financial Position: Cash on hand 15,624 13,724 15,624 13,724 Cash at bank 3,944,870 2,691,710 865,6812 827,949 Bank overdraft - secured 236,818 90,104 236,818 90,104 4,197,312 2,795,538 1,118,124 931,777 (b) Financing Facilities A bank overdraft facility secured over the freehold property of the company is maintained to meet short term cash requirements. The facility was not drawn against as at the balance date and any reference to bank overdraft relates to cheques unpresented at that date. Facility amount 150,000 200,000 150,000 200,000 (c) Reconciliation of Profit After Related Income Tax to Net Cash Flows From Operating Activities Profit after related income tax 1,440,531 3,074,002 1,393,864 1,299,687 1,053,977 1,084,816 1,053,977 1,084,816 21,600 (151,325) 21,600 (151,325) Non cash flows in operating profit Depreciation Net loss/(profit) on sale of property plant & equipment Unrealised (gain)/loss on investments 453,134 (365,229) - - Change in provision for unexpired subscriptions in advance 317,008 385,517 317,008 385,517 Realised (gain)/loss on investments 364,248 (94,453) - - RACT Annual Report 07–08 47 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 21. NOTES TO THE CASH FLOW STATEMENT (continued) CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ Provision for employee entitlements 33,015 50,207 33,015 50,207 (Increase)/decrease in prepayments 449,665 (702,350) 449,665 (702,350) (Increase)/decrease in receivables Changes in assets and liabilities 816,799 (1,495,284) (113,418) (1,341,858) (Increase)/decrease in stock 5,814 (31,174) 5,814 (31,174) Increase/(decrease) in other assets 8,124 115,855 8,124 115,855 248,899 (303,674) 207,850 (303,460) (Increase)/decrease in deferred tax assets (114,400) (23,961) (122,259) (23,961) Increase/(decrease) in deferred tax liabilities (403,664) 562,262 11,527 562,262 46,972 (253,224) 46,972 (253,224) Increase/(decrease) in tax payable (401,013) 870,854 (707,696) 82,138 (Increase)/decrease in provisions (225,343) 337,312 (224,510) 337,312 (36,758) 53,558 (35,504) 53,558 4,078,608 3,113,709 2,346,030 1,164,000 17,100 162,660 17,100 162,660 Due not later than one year 267,017 247,424 267,017 247,424 Due later than one but not later than two years 255,145 250,875 255,145 250,875 Due later than two but not later than five years 366,395 412,478 366,395 412,478 87,822 - 87,822 - Increase/(decrease) in trade creditors Increase/(decrease) in tax effect entries taken directly to equiity Increase/(decrease) in GST payable Cash flows from operations 22.CAPITAL COMMITMENTS Capital expenditure commitments contracted for plant and equipment: Payable not later than one year 23. OPERATING LEASE COMMITMENTS Due later than five years Operating lease commitments relate to shop front leases with lease terms between three to six years. 24. EMPLOYEE BENEFITS The aggregate employee benefits liability recognised and included in the financial statements is as follows: Provision for Employee benefits Current 800,228 817,239 800,228 817,239 Non-current 313,464 263,440 313,464 263,440 1,113,692 1,080,679 1,113,692 1,080,679 88,671 104,003 88,671 104,003 Salaries Paid in advance 48 RACT Annual Report 07–08 2007 08 24. EMPLOYEE BENEFITS (continued) CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 1,080,679 1,030,472 1,080,679 1,030,472 33,013 50,206 33,013 50,206 1,113,692 1,080,678 1,113,692 1,080,678 2008 2007 2008 2007 172 175 172 175 NonInterest Bearing $ Total $ Details of change in provision for employee benefits Balance at 1 July - beginning Net movement in provisions Balance at 30 June - ending Number of employees at end of financial year 25.FINANCIAL CONSOLIDATED INSTRUMENTS 2008 Fixed Interest Rate Maturity Average Interest Rate % Variable Interest Rate $ Less than 1 Year $ 6.57 3,079,188 - - - 15,624 3,094,812 Trade receivables - - - - - 1,087,437 1,087,437 RACT Insurance receivable - - - - - 776,297 776,297 1 to 5 More than 5 Years Years $ $ Financial Assets Cash - - - - - 34,355 34,355 Floating rate notes Accrued revenue 9.18 500,000 - - - - 500,000 Commercial Bill Fixed Term Deposit 7.64 1,000,000 - - - - 1,000,000 Commercial Bill Security Deposit 7.64 1,000,000 - - - - 1,000,000 Unit Trusts - - - - - 3,684,832 3,684,832 Equities - - - - - 34,804 34,804 Club Consortium - - - - 400,000 400,000 - 5,576,680 - - - 6,033,349 11,612,537 Trade payables - - - - - 2,517,797 2,517,797 Bank overdraft* - - - - - (236,818) (236,818) Financial Liabilities GST payable - - - - - 231,580 231,580 Employee benefits - - - - - 1,113,692 1,113,692 Deferred subscriptions - - - - - 4,582,492 4,582,492 - - - - - 8,208,743 8,208,743 *No interest was incurred on the bank overdraft as it represents unpresented cheques RACT Annual Report 07–08 49 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 25.FINANCIAL INSTRUMENTS (continued) CONSOLIDATED 2007 Fixed Interest Rate Maturity Average Interest Rate % Variable Interest Rate $ Less than 1 Year $ 1 to 5 More than 5 Years Years $ $ NonInterest Bearing $ Total $ Financial Assets Cash 3.75 1,863,761 - - - 13,724 1,877,485 Trade receivables - - - - - 2,467,320 2,467,320 RACT Insurance receivable - - - - - 969,563 969,563 Accrued revenue - - - - - 37,321 37,321 Floating rate notes 7.59 3,000,000 - - - - 3,000,000 Term Deposits 6.26 3,300,000 - - - - 3,300,000 Unit Trusts - - - - - 14,082,783 14,082,783 Equities - - - - - 34,804 34,804 Club Consortium - - - - - 425,000 425,000 - 8,163,761 - - - 18,030,515 26,194,276 Trade payables - - - - - 2,539,222 2,539,222 Bank overdraft* - - - - - (90,104) (90,104) GST payable - - - - - 268,352 268,352 Employee benefits - - - - - 1,080,678 1,080,678 Financial Liabilities Deferred subscriptions - - - - - 4,265,481 4,265,481 - - - - - 8,063,629 8,063,629 *No interest was incurred on the bank overdraft as it represents unpresented cheques Financial risk management objectives and policies The Group’s principal financial instruments comprise receivables, payables, bank overdrafts, shares, cash, short-term deposits and investments. The Group manages its exposure to key financial risks, including interest rate risk in accordance with the Group’s financial risk management policy. The objective of the policy is to support the delivery of the Group’s financial targets whilst protecting future financial security. The main risks arising from the Group’s financial instruments are interest rate risk, price risk, credit risk and liquidity risk.The Group uses different methods to measure and manage different types of risks to which it is exposed. These include monitoring levels of exposure to interest rate risk and assessments of market forcasts for interest rate and commodity prices. Ageing analyses and monitoring of specific credit allowances are undertaken to manage credit risk, liquidity risk is monitored through the development of future rolling cash flow forecasts. The Board reviews and agrees policies for managing each of these risks as summarised below. 50 RACT Annual Report 07–08 2007 08 25.FINANCIAL INSTRUMENTS (continued) Primary responsibility for identification and control of financial risks rests with the Investment Committee under the authority of the Board. The Board reviews and agrees policies for managing each of the risks identified below including interest rate risk, credit allowances, and future cash flow forecast projections. Risk Exposures and Responses Interest rate risk The Group’s exposure to market interest rates relates primarily to the Group’s short-term investments. At balance date, the Group had the following mix of financial assets and liabilities exposed to Australian variable interest rate risk that are not designated in cash flow hedges. CONSOLIDATED COMPANY 2008 $ 2007 $ 2008 $ 2007 $ - - 16,511,153 15,128,243 4,197,312 2,795,538 1,118,124 931,777 4,197,312 2,795,538 17,629,277 16,060,020 Bank Overdrafts - - - - Bank Loans - - - - Financial Assets Loans Cash and cash equivalents Financial Liabilities Loans to controlled entities Net exposure - - - - - - - - 4,197,312 2,795,538 17,629,277 16,060,020 The Group constantly analyses its interest rate exposure. Within the analysis consideration is given to potential renewals of existing positions, alternative financing and the mix of fixed and variable interest rates. The following sensitivity analysis is based on the interest rate risk exposures in existence at the balance sheet date. At 30 June 2008, if interest rates had moved, as illustrated in the table below, with all other variables held constant, post tax proift and equity would have been affected as follows: Judgements of reasonably possible movements: Post Tax Profit Higher/Lower Equity Higher/Lower 2008 $ 2007 $ 2008 $ 2007 $ + 1% (100 basis points) 39,289 20,165 39,289 20,165 - .5% (50 basis points) (18,106) (10,082) (18,106) (10,082) + 1% (100 basis points) 6,943 3,078 6,943 3,078 - .5% (50 basis points) (3,471) (1,539) (3,471) (1,539) Consolidated Company The movements in profit are due to higher/lower interest from variable rate cash balances. RACT Annual Report 07–08 51 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 25. FINANCIAL INSTRUMENTS (continued) Price Risk Price risk arises from investments in equity and property based securities. To limit this risk the Group diversifies its portfolio in accordance with limits set by the Board’s Investment Policy. The portfolio consists of investment in Australian and international equities, property trusts and funds under management. The price risk for both listed and unlisted securities is material in terms of a possible impact on profit and loss or total equity and as such a sensitivity analysis is presented below. Units Held 2008 Percentage Movement 2007 Post Tax Profit Higher/Lower Equity Higher/Lower 2008 2007 2008 2007 $ $ $ $ +10% 94,605 183,951 94,605 183,951 (10%) (94,605) (183,951) (94,605) (183,951) +10% - 28,586 - 28,586 (10%) - (28,586) - (28,586) +10% 50,385 602,864 50,385 602,864 (10%) (50,385) (602,864) (50,385) (602,864) % Consolidated Equity Investments Property trusts Unit trusts 946,052 - 1,839,507 285,856 1,899,335 6,028,636 Credit Risk Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the company, it arises from the financial assets of the Group which comprise cash and cash equivalents, trade and other receivables. The company has the policy of only dealing with creditworthy counterparties. Therefore the consolidated entity does not have any significant credit risk exposure to any single counterparty or any group of counterparties having similar characteristics. The Group’s exposure to credit risk arises from potential default of the counter party, with a maximum exposure equal to the carrying amount of these instruments. Exposure at balance date is addressed in each applicable note. The Group does not hold any credit derivatives to offset its credit exposure. It is the Group’s policy that all customers who wish to trade on credit terms are subject to credit verification procedures including an assessment of their independent credit rating, financial position, past experience and industry reputation. Risk limits are set for each individual customer in accordance with parameters set by the Board. These risk limits are regulary monitored. In addition, receivable balances are monitored on an ongoing basis with the result that the Group’s exposure to bad debts is not significant. There are no significant concentrations of credit risk within the Group and financial instruments are spread amongst a number of financial institutions to minimise the risk of default of counterparties. Liquidity Risk The Group’s objectives are to maintain a balance between continuity of funding and flexibility through the use of bank overdrafts and committed available credit lines. The table below reflects all receivables for settlement, repayments and interest resulting from recognised financial assets and liabilities as of 30 June 2008. For all obligations the respective undiscounted cash flows for the respective upcoming fiscal years are presented. Cash flows for financial assets and liabilities without fixed amount or timing are based on the conditions exisiting at 30 June 2008. 52 RACT Annual Report 07–08 2007 08 25. FINANCIAL INSTRUMENTS (continued) The remaining contractual maturities of the Group and Company financial liabilities are: CONSOLIDATED 6 months or less 6-12 month COMPANY 2008 $ 2007 $ 2008 $ 2007 $ 2,517,797 2,539,222 2,476,739 2,538,391 - - - - 1-5 years - - - - Over 5 years - - - - 2,517,797 2,539,222 2,476,739 2,538,391 Maturity analysis of financial assets and liability based on management’s expectation. The risk implied from the values shown in the table below, reflects a balanced view of cash inflows and outflows. Leasing obligations, trade payables and other financial liabilities mainly originate from the financing of assets used in our ongoing operations such as property, plant and equipment, and investments in working capital eg inventories and trade receivables. These assets are considered in the Group’s overall liquidity risk. To monitor existing financial assets and liabilities as well as to enable an effective controlling of future risks, the Group has established comprehensive risk reporting covering its business units that reflects expectations of management of expected settlement of financial assets and liabilties. Year ended 30 June 2008 < 6 months 6 - 12 months 1 - 5 years > 5 years Total $ $ $ $ $ Cash & cash equivalents 4,197,312 - - - 4,197,312 Trade & other receivables 1,087,437 - - - 1,087,437 5,284,749 - - - 5,284,749 2,517,797 - - - 2,517,797 2,517,797 - - - 2,517,797 2,766,952 - - - 2,766,952 Consolidated Financial Assets Consolidated Financial Liabilities Trade & other payables Net maturity RACT Annual Report 07–08 53 Notes to and forming part of the Financial Statements for the financial year ended 30 June 2008 25. FINANCIAL INSTRUMENTS (continued) Year ended 30 June 2007 < 6 months 6 - 12 months 1 - 5 years > 5 years Total $ $ $ $ $ Cash & cash equivalents 2,795,538 - - - 2,795,538 Trade & other receivables 2,467,320 - - - 2,467,320 5,262,858 - - - 5,262,858 Trade & other payables 2,539,222 - - - 2,539,222 Net maturity 2,723,636 - - - 2,723,636 Consolidated Financial Assets Consolidated Financial Liabilities The Group monitors rolling forecasts of liquidity reserves on the basis of expected cash flow. Forecast liquidity reserves as at 30 June 2008 is as follows: 2009 2010-2011 $ $ 4,197,312 4,447,864 Operating inflows 22,000,926 50,984,000 Operating outflows (19,255,600) (42,744,000) (2,504,774) (7,257,000) 10,000 15,000 4,447,864 5,445,864 Opening balance for the period Cash outflows for investments Investment proceeds Closing balance for the period Fair Value The carrying amounts of cash, short term investments, trade receivables and trade payables approximate net fair value because of their short maturity. Amounts receivable are carried at nominal amounts due, less any allowance for doubtful debts. Liabilities are recognised for amounts to be paid in the future for goods and services received, whether or not billed to any member of the consolidated entity. Trade accounts payable are normally settled within 30-60 days. The carrying value of the floating rate notes and the fixed interest trust approximates fair value. The methods for estimating fair value are outlined in the relevant notes to the financial statements. 26. SUBSEQUENT EVENTS There are no matters or circumstances which have arisen since the end of the financial year which significantly affect, or may significantly affect, the operations of the company, the results of those operations, or the state of affairs of the company in subsequent years. 27. ADDITIONAL COMPANY INFORMATION The Royal Automobile Club of Tasmania Limited is a public company, incorporated and operating in Australia. Registered Office Corner Murray and Patrick Streets HOBART TAS 7000 Tel: (03) 6232 6300 54 RACT Annual Report 07–08 Principal Place of Business Corner Murray and Patrick Streets HOBART TAS 7000 Tel: (03) 6232 6300 Directors’ Declaration 2007 08 DIRECTORS’ DECLARATION The Directors declare that: a)in the director’s opinion, there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable; b) in the directors opinion the attached financial statements and notes thereto are in accordance with Corporations Act 2001, including compliance with accounting standards and giving a true and fair view of the financial position and performance of the company and the consolidated entity Signed for and on behalf of the Board of Directors and in accordance with a resolution of the Board, made pursuant to s.295(5) of the Corporations Act 2001. R S LOCKE DIRECTOR C J LANGDON DIRECTOR Launceston, 23 September 2008 RACT Annual Report 07–08 55 Independent Auditor’s Report Wise Lord & Ferguson Chartered Accountants advice to advantage Independent auditor’s report to the members of The Royal Automobile Club of Tasmania Ltd We have audited the accompanying financial report of The Royal Automobile Club of Tasmania Ltd, which comprises the balance sheet as at 30 June 2008, and the income statement, statement of changes in equity and cash flow statement for the year ended on that date, a summary of significant accounting policies, other explanatory notes and the directors’ declaration of the consolidated entity comprising the company and the entities it controlled at the year’s end or from time to time during the financial year. Directors’ Responsibility for the Financial Report The directors of the company are responsible for the preparation and fair presentation of the financial report in accordance with the Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations Act 2001. This responsibility includes establishing and maintaining internal controls relevant to the preparation and fair presentation of the financial report that is free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances. In Note 1, the directors also state that the financial report, comprising the financial statements and notes, complies with International Financial Reporting Standards. Auditor’s Responsibility Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. These Auditing Standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial report is free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on our judgment, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, we consider internal controls relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal controls. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. 1st floor 160 Collins Street Hobart 7000, PO Box 1083 Hobart TAS 7001 Tel: (03) 6223 6155 Fax: (03) 6223 8993 Email: email@wlf.com.au Internet: www.wlf.com.au Partners: Peter Beven, Harvey Gibson, Danny McCarthy, Douglas Thomson, Joanne Doyle, Stuart Clutterbuck, Ian Wheeler Managers: Shenna Hurd, Marg Marshall, Sharon Breen, Dean Johnson, Alicia Leis, Melanie Richardson, Nick Carter, Paul Lyons, Kane Ingham, Kate Barnes Consultants: Brent Palfreyman, Robert Whitehouse 56 RACT Annual Report 07–08 2007 08 Independence In conducting our audit we have met the independence requirements of the Corporations Act 2001. We have given to the directors of the company a written Auditor’s Independence Declaration, a copy of which is included in the directors’ report. The Auditor’s Independence Declaration would have been expressed in the same terms if it had been given to the directors at the date this auditor’s report was signed. In addition to our audit of the financial report, we were engaged to undertake the services disclosed in the notes to the financial statements. The provision of these services has not impaired our independence. Auditor’s Opinion In our opinion: 1. The financial report of The Royal Automobile Club of Tasmania Ltd is in accordance with the Corporations Act 2001, including: (i) giving a true and fair view of the financial position of The Royal Automobile Club of Tasmania Ltd and the consolidated entity at 30 June 2008 and of their performance for the year ended on that date; and (ii) complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations Regulations 2001. 2. The financial report also complies with International Financial Reporting Standards as disclosed in Note 1. H JHGIBSON J GIBSON PARTNER PARTNER WISE LORD & FERGUSON WISE LORD & FERGUSON Date: 23 September 2008 Date: 23 September 2008 RACT Annual Report 07–08 57 58 RACT Annual Report 07–08 Branches Launceston Cnr York & George Sts (03) 6335 5633 Devonport 119 Rooke St Mall (03) 6421 1933 Burnie 24 North Terrace (03) 6434 2933 Hobart Shop 1, 110 Collins Street (03) 6222 9222 Rosny Park Rosny Mall, 2 Bayfield St (03) 6244 7755 Glenorchy Cnr Main Rd & Terry St (03) 6273 1888 Kingston Shop 49A Channel Court (03) 6229 8299 Solutions Ulverstone 38 Reibey Street (03) 6490 8350 07 08 The Royal Automobile Club of Tasmania Limited Annual Report
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