MEMBERSHIP GUIDE BOOK
Transcription
MEMBERSHIP GUIDE BOOK
MEMBERSHIP GUIDE BOOK WORLDWIDE EDITION 2011. 11 Contents Welcome To SKYPASS Program! 04 General Conditions of SKYPASS A world of benefits awaits you with this exclusive membership. For your convenience, we are delighted to provide this Membership Guide Book as a means to present detailed information about the SKYPASS program and benefits for each and every member. Please take a moment to read through this guide, and learn of the many ways to earn mileage and the redemption opportunities that lie ahead for you. Thank you for choosing SKYPASS and our Preferred Partners. * The Membership Guide Book shall follow all relevant laws and government regulations. SKYPASS Program 06 How to Join 07 Korean Air Elite Program 09 SkyTeam Elite Benefits Earning Miles 10 How to Accumulate Miles 11 Korean Air and other airline partners 16 Non-airline partners Redeeming Miles 23 How to Use Awards 25 Korean Air Awards 28 Airline Partners Awards 36 SkyTeam Round the World 36 Other Award Program 04 05 General Conditions MEMBERSHIP GUIDE BOOK General Conditions of SKYPASS (iv) limit the number of seats available for award travel (including, but not limited to, allocating no seats on certain flights) or otherwise restrict the continued The SKYPASS general conditions are subject to all relevant laws and government regulations. availability of travel awards or special offers. *Europe : “at any time with reasonable notice as appropriate in the circumstances.” 1 A membership account is given to each individual member. Only one account for each person will be accepted. 8 Information provided by members shall be used to operate SKYPASS program. It is protected against unauthorized access and will not be released to outside companies 2 3 SKYPASS mileage or awards have no monetary value and subsequently may not be or entities without members' consent. Korean Air usually shares members' transferred, bartered, sold, or bequeathed except for the case specified in these information with SKYPASS partners. In accordance with Korean laws and personal General Conditions. information security policy of Korean Air, all information should be protected under the Korean Air reserves the right to determine appropriate mileage and correct mileage responsibility of Managing Vice President of Passenger Marketing Department who is credit discrepancies at its own discretion. in charge of managing personal information. Mileage earned in Korean Air’s SKYPASS program on or after July 1, 2008, is valid 9 for a period of ten years and will expire if unredeemed. All mileage earned on or Any protests or objection to mileage accrual and use of awards should be made within one year after the date of boarding or the date of award authorization. before June 30, 2008 will not expire. The ten year mileage validity period is based on the date flown on Korean Air and partner airlines. The validity period for Korean Air partners is based on the date posted 10 The benefits and regulations may differ according to regions where members are enrolled. to the member’s account. For more information 4 In the event of loss or theft of SKYPASS membership card, the member must inform Korean Air immediately. 5 Website : www.koreanair.com membership account, or to invalidate accrued mileage or awards in case a member violate the terms and conditions. The members and representatives may not be allowed to enroll in SKYPASS program. Korean Air reserves the rights to demand compensation for cash equal to published fare and to take legal actions if necessary in case members or representatives abuse the awards. 7 7990(Europe) or visit any Korean Air offices. Korean Air reserves the rights to exclude the member from the program, to cancel or representative is found to fabricate documents, to make a false statement, or to 6 Please contact Korean Air at 1588-2001(Korea nationwide), 353-1-799- Korean Air reserves the right to change the SKYPASS program rules, regulations, terms, conditions, travel awards, mileage award levels and special offers in whole or in part, at any time with or without notice*, even though such changes may affect the value of the mileage already accumulated. Korean Air may, among other things : (i) withdraw, limit, modify, or cancel any award ; (ii) change program mileage levels, conditions of participation, rules for earning, redeeming, retaining or forfeiting mileage credit, or rules for the use of travel awards ; (iii) add an unlimited number of blackout dates ; or If you are residing in Korea, Japan, North America and Europe, Please Check Terms & Conditions for each region by visiting Korean Air website at www.koreanair.com . SKYPASS Program 06 07 MEMBERSHIP GUIDE BOOK 2. Korean Air Elite Program SKYPASS Program SKYPASS is Korean Air’s frequent flyer program that was established to provide valuable customers with travel awards and special benefits. SKYPASS members may take We recognize and reward our loyal members through Elite membership levels and benefits. Elite Member status is determined according to the accumulated mileage. Morning Calm Club, Morning Calm Premium Club and Million Miler Club members can enjoy a variety of Elite member privileges. ◆ Elite Member Status advantage of these awards and benefits by redeeming miles accumulated through using Morning Calm Club services offered by Korean Air and its various partners. Morning Calm Premium Club Million Miler Club 1. How to Join ▶ Eligibility · Any person may enroll in the SKYPASS program. There are no membership fees. · Any person under 12 years of age is eligible for SKYPASS Junior membership. ▶ Eligibility Enrollment · You can enroll in the SKYPASS program via our website at www.koreanair.com or by visiting a Korean Air office near you. · For information on SKYPASS credit cards, please visit the websites of participating credit 1,000,000 or more 50,000 or more flown 500,000 or more flown miles on Korean Air flown miles on Korean miles on Korean Air or Air and/or other 40 qualifying flights** and/or other SkyTeam* SkyTeam* partner on Korean Air partner airlines airlines or (excludes miles earned 50,000 or more miles (excludes miles earned with non-SkyTeam on Korean Air and with non-SkyTeam SKYPASS partners partner airlines and partner airlines and combined other partner other partner (at least 30,000 flown companies) miles on Korean Air) companies) card companies. ▶ SKYPASS Junior · Children under the age of 12 are eligible for SKYPASS Junior membership. SKYPASS Junior members earn the same miles as adult. (75% of actual adult traveled miles are accrued before June 30, 2011.) · When SKYPASS Junior members reach 12 years of age, their membership will automatically convert to SKYPASS membership. The membership account numbers will remain the same and the balance of accrued mileage will carry over. ▶ Membership Issuance · Membership card will be mailed within 2-4 weeks from receipt of the completed application at the SKYPASS center. · For temporary use, the SKYPASS image card can be printed via the internet. [www.koreanair.com] – [SKYPASS] – [My Page] – [Print Image Card] Smart Phone Application mobile card Search “Korean Air” at App Store and Android Market to download the app. You can use smart phone as your SKYPASS membership card. My Page > My SKYPASS > Mobile Card SkyTeam Elite Member Status *SkyTeam airlines : Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China Eastern Airlines, China Southern Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, TAROM Romanian Air Transport, Vietnam Airlines. **One domestic flight within Korea is counted as 0.5 qualifying flight segment. Any travel on tickets ineligible for mileage accrual is not counted as a qualifying flight segment. ▶ Conditions to Maintain Morning Calm Club membership · During the two-year Morning Calm Club membership period, fulfillment of any one of the following conditions will automatically extend the membership validity for the next two years. - Accumulation of additional 30,000 or more flown miles on Korean Air - Additional 20 qualifying flight segments** on Korean Air - Accumulation of additional 30,000 or more flown miles on Korean Air and partner companies combined, provided that at least 20,000 miles or 15 qualifying flight segments** are on Korean Air. (This is a limited-time condition effective until 2012.) · Failure to fulfill any one of the above conditions will result in the conversion of the membership status to the base level. · After the membership has been reverted to the base level, if the member fulfills any one of the above conditions within a two-year time frame, the membership will convert back to Morning Calm Club status. 08 09 SKYPASS Program MEMBERSHIP GUIDE BOOK ◆ Elite Member Benefits 3. SkyTeam Elite Benefits Morning Calm Club Morning Calm Premium Club Million Miler Club Exclusive Check-in Morning Calm Counter* Korean Air Int’l Flight First Class Counter* Korean Air Int’l Flight First Class Counter* Lounge Benefits Access to lounges operated by Korean Air up to 4 times (Prestige Class Lounge) O ** O ** From/to all routes except the U.S., U.S. Territories, Canada, Central and South America Additional Baggage Allowance Priority Baggage Handling 10kg (22lbs) 20kg (44lbs) 1 Piece O O · Morning Calm Club members are eligible for SkyTeam Elite Membership, and Morning Calm Premium Club and Million Miler Club members are eligible for SkyTeam Elite Plus membership. * Please mention your membership status at the time of reservation, and present your membership card at the time of check-in. 30kg (66lbs) From/to the U.S., U.S. Territories, Canada, Central and South America X · Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China Eastern Airlines, China Southern Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, TAROM Romanian Air Transport, and Vietnam Airlines provide additional benefits for Elite members. 1 Piece O Benefits Elite Elite Plus Guaranteed Economy Class reservation upon purchasing full-fare tickets X O 1) Priority baggage handling X O Lounge access X O 2) Priority reservation waiting list O O Priority airport stand-by O 3) O O O O O O O O O (when traveling on Korean Air) Off-peak mileage redemption for award travel during peak season X O O (endorsed award excluded) Priority Reservation Waitlist Exclusive Hotline Service Gift Offer (upon becoming a member and on birthdays) SkyTeam Elite Member Status Handling priority waitlist (excludes airport stand-by) Priority check-in 4) Handling priority waitlist Handling priority waitlist Preferred seating O X X X X O Elite Elite Plus Elite Plus (within Korea only) * Check-in service will be provided at the counter in the next higher class than that of your ticket in areas where exclusive counters are not available. ** Members may invite one accompanying passenger traveling on a Korean Air flight. If the KAL lounge provides both First Class and Prestige Class lounges, members can use the lounge wherein the lounge class is one level higher than that of their ticket. · Certain airports may not offer lounge service based on lounge availability or contract condition. · To enjoy the Elite member’s benefits while traveling on codeshare flights operated by partner airlines, please bring your SKYPASS membership card. · Certain privileges, such as additional baggage allowance, may be limited for travel on codeshare flights operated by partner airlines or connections to non-Korean Air flights. · Elite member privileges are limited for travel on codeshare flights booked under nonKorean Air flight numbers, although the flights may be operated by Korean Air. ▶ Morning Calm Club Lounge Benefit Information · Morning Calm Club members are entitled to access KAL Prestige Class Lounges operated by Korean Air only, up to four times during their two-year membership period. (Such benefit is only applicable during membership period.) · Lounge access is available on the day of the travel and may be subject to lounge availability. (Travel must be on a Korean Air flight and the ticket must have been issued with a Korean Air flight number. Lounge access is not available if travel is on a SkyTeam airline or other partner airline.) · Morning Calm Club members may invite accompanying passenger(s) traveling on a Korean Air flight. Each lounge access per passenger will count as one usage. Extra free baggage allowance Priority boarding 5) 1) - Full-fare tickets are designated with Y, YO2, YD, and Y2 as the fare basis. - Request must be made in advance at least 24 hours prior to departure. - For Korean Air/Air France, this applies to long-haul flights only (flights that are over 6 hours for Korean Air). 2) SkyTeam Elite Plus member can use a SkyTeam lounge regardless of boarding class when traveling international via SkyTeam flight. One companion, who is on the same flight with same itinerary as you, may use the lounge as well. However, there may be restrictions for using a lounge on codeshare flights operated by non-SkyTeam airlines. 3) Korean Air flights excluded. 4) In the case of Korean Air, Elite Plus members can use First or Prestige Class counter, and Elite members can use Morning Calm counter. (For Elite members, check-in service is provided at the next higher class counters where Morning Calm counters are not available.) 5) - Elite members : Additional 10 kg(22 pounds) or one additional piece of luggage is allowed depending on region of departure (except for flights operated by Korean Air, to/from the U.S., U.S. Territories, Canada and South America) - Elite Plus members : Additional 20 kg(44 pounds) or one additional piece of luggage is allowed depending on region of departure. - Restrictions may apply depending on the airline and the itinerary. For further information, please inquire to the airline. (For example, an additional piece does not apply to Delta Air Lines in domestic flights – travel within and between United States, Canada, U.S. Virgin Islands, and Puerto Rico – and itineraries that include any travel to/from Brazil. However, when transferring between Korean Air’s transpacific routes - ticketed in Korean Air flight - and the destinations of Delta Air Lines mentioned above, one additional piece is applicable for SkyTeam Elite Plus.) 10 11 Earning Miles MEMBERSHIP GUIDE BOOK 2. Korean Air and Airline Partners Earning Miles ▶ Accrual Ratio of Flown Mileage to Classes Airline · SKYPASS members can earn miles on Korean Air flights as well as flights on Airline Partners. · SKYPASS members can earn miles simply by using services offered by SKYPASS partners (car rentals, hotels, credit cards, and other partners). First Class Kosmo Suites (R) 200% First Class Kosmo Sleeper Seat, First Class Sleeper Seat (P) 165% First Class (F) Prestige Sleeper Seat (J) · To begin earning miles, you are required to enroll in the SKYPASS program first. (*1) 125% accrual in case of int’lflight (*2) 100% accrual in case of Korea domestic flight (*3) 100% accrual in case of int’lflight (*4) 80% accrual in case of Korea domestic flight 1. How to Accumulate Miles ▶ Accrual Rate Per Class Relative to Actual Distance Traveled Korean Air and Airline Partners Prestige Class Economy Class · Korean Air, SkyTeam carriers and other Partner Airlines (Alaska Airlines, Emirates, Garuda Indonesia, Hawaiian Airlines). A*, D, U, N · Method - Please provide your SKYPASS membership number when making reservations or purchasing tickets, and present your SKYPASS membership card at the time of airport check-in. - Your flown miles will automatically accrue on your account once you arrive at your destination. (For flights on partner airlines, it may take up to 3-14 working days from the date of travel.) - For any missing mileage, you may request credit within one year from the date of travel. You may submit your request via Korean Air website or submit the ticket receipt and boarding pass to any Korean Air office. Upon verification, your account will be adjusted accordingly. (Please retain your ticket receipt and boarding pass until you have confirmed mileage credit on your account.) Korea-Russia Routes ▶ Korean Air SKYPASS Partners · Car rentals, hotels, credit cards, and other partners. · Method Please provide your SKYPASS membership number when making reservations and present your SKYPASS membership card at the time of using the services of SKYPASS partners. It may take up to 6 ~ 8 weeks for the mileage credit to post on your account. ※ You can verify activities of mileage accrual on your account by visiting our website at www.koreanair.com. W, Y, K, O*2, M, E, T, H, L*3, S, B 100% Group (X, G, L*4) Special Discount Fare (Q, V) 80% Economy Class (Y, S, O) B, M, H, K, V, T, Q, W, U, G, L, N, X, E, O*, Z Business Class (C, D, J, I) Y, S, B, M, H, K, V, T, O Q, W, L U, G, N, X, E, O*, Z Business Class (A, D, J) R, Y, B, M, S, K, Q, N, X, T, H, Z, I Economy Class V, L, W, P C, E, G, O, U Business Class Aeromexico / Air Europa / Air France / China Airlines / China Eastern Airlines / China Southern Airlines / Delta Air Lines / Kenya Airways / KLM Royal Dutch Airlines / TAROM Romanian Air Transport / Vietnam Airlines Aeroflot / Alitalia / Czech Airlines Emirates / Garuda Indonesia / Hawaiian Airlines Alaska Airlines Operating Carrier SkyTeam Mileage Accrual P, A, T, N, L, H, J, Z, E, G, Q, S, R, U First Class (P, F) Business Class (J, C, D, I, Z) Accrual No Accrual All carriers (including SkyTeam) Accrual Korean Air Accrual Non-Korean Air No Accrual All carriers (including Korean Air) No Accrual 100% 75% 100% No Accrual 165% 125% 100% M, U 75% K, H, L, Q 50% B, H, K, M, T, V, Y, P, A N, S, Q, X U, Z, L, W, O, G, R Business Class 125% 125% (K : as of August 1, 2011.) First Class 125% 100% 50% No Accrual A, Y, B (L, W, O, G, R : as of June 1, 2011.) Non-SkyTeam No Accrual W, S T, E, N, R, X, G, V, O Economy Class 125% 100% 125% Economy Calss Business Class Marketing Carrier 70% No Accrual (T : as of August 1, 2011.) # Ref.Partner airlines code shared flights mileage accrual. 100% No Accrual Other Routes Economy Class 135% 125% Business Class (C, D, J, I) S K Y T E A M 150% C, O* , Z I 1 No Accrual 125% 100% 50% No Accrual F 150% A 130% J 130% C 125% Economy Class (Y, B, T, M) K, W, V, R, Q, H, N, Z, I, U, L, X, G, E, O, S 100% No Accrual 12 13 Earning Miles MEMBERSHIP GUIDE BOOK Accrual Rate Per Class Relative to Actual Distance Traveled Airline First Class F, P (International) P (Domestic) Business Class (C, J, Z, O) Economy Class W, Y, K, B, E, H (W, K : for International) L, M N, R, S, V, T, A, D, I, U, X, Q, K, W, G (W, K : for Domestic) First Class (A, F, P) 150% 100% Business Class (C, J, I, O) 125% 130% Economy Class (Y) 100% Z, D, X, W, M, N, B, K, H, Q, L, T, V, G, S, U, E, R Business Class (C, D, I) No Accrual 150% 130% Economy Calss (W, Y, T, K, I, Z) 100% Economy Class Y, M, I, B, H, T, L, Q, K, A, X, V N, S, W, G, O, U R, E, Z No Accrual 125% 100% 50% No Accrual First Class 150% Business Class (C, D, I, J, S) 125% Economy Class (B, G, H, K, L, M, Q, T, U, V, W, X, Y, Z) E, N, O, R Business Class (C, I, D, J, Z) (D : as of October 21, 2011.) Y, B, M, U, K, H, L, Q, E, N, R, T Economy Class (T : as of October 21, 2011.) V, G (V,G : as of October 21, 2011.) Business Class (J, C, I, Z) Economy Class Y, B M, U K, H, L, Q Business Class (C, D, J) Economy Class S, Y, B, M, K, R, H, G L, Q, N, T, U, V, W, E X, Z O T H E R 125% 100% No Accrual 150% 100% No Accrual T, D, E, R, U, O, L, Z 100% 50% 125% 100% 75% 50% No Accrual 125% 100% 50% No Accrual 125% 100% A,W,T Business Class (J, P) Hawaii-South Pacific Routes & Economy Class International Routes (W, Y, Q, B, N, M, H) except Korea-Hawaii K, X, V, S, I, G First Class (F, P, J) Hawaii-Continental Economy Class (W, Y, Q, B, N, M, H, K) U.S. Routes X, V, S, I, G All Routes 100% G No Accrual 100% I, Z, Y, K Y, S, B, M, H, Q, L, V, K 100% B, N, M, H, K, X, V, S, I, G 125% J Economy Class 125% Economy Class (W, Y, Q) 150% Economy Class First Class (F, U) Business Class (J, P) Korea-Hawaii Routes 50% No Accrual Economy Class (X, Y, V, S, I, W, Q, B, N, M, H, K, G) C, D J*, G, O, P, Q, R, U, V, X, N, A, E, F G, B, V, H, X, O, Z, T, J 100% First Class (F, P, J) Business Class W, S, B, H, L, T, M A I R L I N E S L, K, S, N, Q Hawaii Interisland Routes 100% T, E, N, R, G, V, W, A, D, S, X (S : as of August 1, 2011.) (X : as of June, 8, 2011.) O T H E R Y, M 100% No Accrual 125% No Accrual No Accrual O, X Economy Class 50% Business Class (C, D) Business Class (J, C, D, F) Accrual Rate Per Class Relative to Actual Distance Traveled 150% First Class (A, F, P) R, J, S, B, H, Q, M, N, L, X, G, U, E, V, P*, I*, O S K Y T E A M Airline 75% No Accrual 150% 100% 50% No Accrual No Accrual · Class(*) : No accrual in case of award ticket · Mileage accrual for China Airlines is applicable as of September 28, 2011 based on the date of travel. · SKYPASS mileage cannot be earned for booking classes that are not included in the accrual chart. · Mileage earned in Korean Air’s SKYPASS program on or after July 1, 2008 has a validity of ten years and any unredeemed mileage will expire. Mileage earned on or before June 30, 2008 will not expire. The ten-year validity is calculated from the date of travel on Korean Air and partner airlines. · Mileage accrual begins from the date of enrollment in the SKYPASS program; any flights taken prior to the enrollment are not eligible for accurual. · Mileage will not be credited for flights on complimentary tickets, award tickets, 50% or more discounted tickets (including Infant tickets), or any other special discount tickets. · Mileage will not be credited for travel via chartered flights on partner airlines as well as rail and sea travel offered via Air France. · Mileage may be credited to only one frequent flyer program regardless of a member’s enrollment in multiple programs offered by various SkyTeam partner airlines. · Mileage accrued on a frequent flyer account of one airline cannot be transferred to an account of another airline. · To prevent potential omission of mileage credit, please ensure that the English spelling of the passenger’s name on the ticket is identical to that registered on his/her SKYPASS membership account. · Mileage accrual with Korean Air and/or partner airlines is based on the actual distance traveled and the class of purchased seat. · Mileage accrual for travel on codeshare flights may vary depending on the terms and conditions of the operating carrier. 14 15 ▶ Earning Miles MEMBERSHIP GUIDE BOOK ▶ Southeast Asia / Guam Routes Korean Air Mileage Accrual Chart (Unit : miles / Economy class one way trip by an adult) ▶ Korea Domestic Routes Route Route Miles Miles Gimpo/Incheon – Busan 220 Jeju – Cheongju 230 Gimpo – Gwangju 170 Jeju – Daegu 210 Gimpo/Incheon – Jeju 280 Jeju – Gusan 170 Gimpo – Jinju(Sacheon) 240 Jeju – Gwangju 120 Gimpo – Pohang 190 Jeju – Jinju(Sacheon) 140 Gimpo – Ulsan 210 Jeju – Ulsan 220 Gimpo – Yeosu(Suncheon) 220 Jeju – Wonju(Hoeongseong) 290 Incheon – Daegu 160 Jeju – Yeosu(Suncheon) 110 Jeju – Busan 190 Route Route Miles Incheon – Bangkok 2,281 Incheon – Phuket 2,690 Incheon – Cebu 1,889 Incheon – Siem Reap 2,175 Incheon – Chiang Mai 2,106 Incheon – Singapore 2,880 Incheon – Denpasar Bali 3,279 Busan – Bangkok 2,303 Incheon – Hanoi 1,681 Busan – Cebu 1,742 Incheon – Ho Chi Minh City 2,220 Busan – Manila 1,515 Incheon – Jakarta 3,278 Busan – Siem Reap 2,179 Incheon – Kota Kinabalu 2,279 Cheongju – Bangkok 2,310 Incheon – Kuala Lumpur 2,864 Daegu – Bangkok 2,361 Incheon – Manila 1,624 Incheon – Guam 2,002 Incheon – Palau 2,141 Jeju – Guam 1,881 Incheon – Phnom Penh 2,241 Osaka – Guam 1,577 Miles ▶ Southwest Asia Routes ▶ Japan Routes Miles Route Incheon – Mumbai 3,455 Incheon – Tashkent 3,013 Incheon – Kathmandu 2,472 Tashkent – Cairo 2,244 Route Miles Miles Route Miles Incheon – Akita 750 Incheon – Shizuoka 798 Incheon – Aomori 800 Incheon – Tokyo 760 Incheon – Fukuoka 350 Gimpo – Haneda 760 Incheon – Hakodate 813 Gimpo – Osaka 530 Incheon – Haneda 758 Busan – Fukuoka 140 Incheon – Atlanta 7,135 Incheon – Sao Paulo Incheon – Kagoshima 460 Busan – Nagoya 440 Incheon – Chicago 6,543 Incheon – Seattle 5,199 Incheon – Komatsu 549 Busan – Osaka 360 Incheon – Dallas 6,827 Incheon – Toronto 6,814 Incheon – Nagasaki 370 Busan – Sapporo 854 Incheon – Honolulu 4,562 Incheon – Vancouver 5,092 Incheon – Nagoya 600 Busan – Tokyo 620 Incheon – Las Vegas 6,003 Incheon – Washington D.C. 6,947 Route ▶ America Routes Route Route Miles Miles 11,633 Incheon – Niigata 690 Cheongju – Osaka 496 Incheon – Los Angeles 5,968 Los Angeles – Sao Paulo 6,153 Incheon – Oita 410 Jeju – Nagoya 610 Incheon – New York 6,882 Tokyo – Los Angeles 5,451 Incheon – Okayama 460 Jeju – Osaka 510 Incheon – San Francisco 5,639 Incheon – Osaka 530 Jeju – Tokyo 790 Incheon – Sapporo 880 Route ▶ China / Northeast Asia Routes Route Incheon/Gimpo – Beijing Incheon – Changsha Incheon – Dalian Miles 570 1,029 Incheon – Xian 1,020 292 Incheon – Yanji 390 Incheon – Zhengzhou 742 Incheon – Hong Kong 1,292 Incheon – Huangshan 760 Incheon – Jinan Miles Incheon – Ximen 1,266 Incheon – Kunming Route 1,016 Incheon – Guangzhou 540 1,645 ▶ Europe / Middle East / Africa Routes Gimpo – Hongqiao 530 Busan – Beijing 765 Busan – Hong Kong Busan – Qingdao 1,278 500 Miles Route Miles Incheon – Amsterdam 5,439 Incheon – Paris 5,638 Incheon – Cairo 5,246 Incheon – Prague 5,122 Incheon – Dubai 4,191 Incheon – Rome 5,579 Incheon – Frankfurt 5,360 Incheon – Saint Petersburg 4,233 Incheon – Istanbul 5,187 Incheon – Tel Aviv 5,007 Incheon – London 5,652 Incheon – Vienna 5,130 Incheon – Madrid 6,196 Incheon – Zurich 5,456 Incheon – Milan 5,511 Madrid – Amsterdam 909 Incheon – Moscow 4,096 Vienna – Zurich 375 ▶ Oceania Routes Incheon – Mudanjiang 512 Busan – Shanghai 520 Route Miles Incheon – Qingdao 360 Cheongju – Hangzhou 609 Incheon – Auckland 5,997 Incheon – Nadi 5,048 Incheon – Shanghai 530 Jeju – Beijing 720 Incheon – Brisbane 4,803 Incheon – Sydney 5,177 Incheon – Shenyang 340 Incheon – Irkutsk Incheon – Melbourne 5,320 Incheon – Shenzhen 1,278 Incheon – Taipei 520 Incheon – Ulaanbaatar Incheon – Weihai 247 Incheon – Vladivostok Incheon – Wuhan 860 Incheon – Tianjin 1,484 920 1,226 480 Route Miles · The above table applies to Korean Air’s regular and public charter flights. · The above destinations are categorized according to our mileage redemption policy. · If you are on any of our partner airlines, the mileage accumulation policy of each Airline is applied. · The above table is subject to change in accordance with revisions made by International Air Transport Association regarding flown miles. 16 17 Earning Miles MEMBERSHIP GUIDE BOOK 3. Non-airline Partners · Please provide your SKYPASS membership number and CDP or AWD when making reservations, and present your SKYPASS membership card at the time of using the services of SKYPASS partners. · You can verify activities of mileage accrual on your account by visiting our website at www.koreanair.com. · Mileage accrual is subject to change without prior notice in accordance with the agreements between Korean Air and the Partners. ▶ Car Rentals Partners Hanjin Rent-A-Car Details · Earn Miles (Only in Jeju) - Earn 100 miles per 24 hours (Limit of 1,000 total miles for consecutive days of usage) · Contact - 1588-1717 (within Korea) - http://rentacar.hanjin.co.kr · Earn Miles - Earn 500 miles per qualifying rental (250 miles in some Asian Countries*1) - Earn 250 miles for commercial contract rates · Discounted Rates - Domestic Rental : 25 ~ 35% discount*2 - Overseas Rental : 10% off Hertz affordable rates Plus special offers for all members. · Contact - Within Korea Domestic Rental : 02-6711-1040 Overseas Rental : 080-777-0400 (toll free in Korea) - Within USA : 800-654-3001 - Within Canada : 800-263-0600 - Within U.K : 870-844-8844 - www.hertz.com ※ CDP number : SKYPASS - 205553, Morning Calm – 205551 Morning Calm Premium – 183176, Million Miler - 377721 · Earn Miles - Rental in Korea : 100 miles per day (Limit of 1,000 total miles for consecutive days of usage) - Rental in all other regions *Earn 500 miles per qualifying rental *Earn 250 miles for commercial contract rates · Discounted Rates - Rental in Korea : 30% ~ 40% discount* - Rental in Europe : 20% ~ 25% discount* - Rental in all other regions : up to 20% ~ 25% discount* · Contact - Within Korean : 1544-1600, 080-900-0015 - Within USA : 800-331-1212 - Within Europe/U.K : 44-8445-81-81-81 - www.avis.com ※ AWD number : SKYPASS Member o568200, Morning Calm Club o568400 Morning Calm Premium Club o568500, Milion Miler Club o568600 *2) Higher discount rates apply only to Morning Calm, Morning Calm Premium, and Million Miler Club members. - Reservations must be made 24 hours in advance to be eligible for the discounted rates on rentals. - Long-term rentals are not eligible for mileage accrual. - Mileage will be credited within 6~8 weeks following the dates of rental car usage. - Mileage credit must be requested within 180 days from the date of rental car pick-up. Please retain your rental invoice or receipt until you have confirmed mileage credit on your account. - Discounted rates do not apply to rentals that include drivers. ▶ Hotels Hotel Affiliate Mileage Accrual (Korea) KAL Hotel (Jeju / Seogwipo) 500 miles awarded per stay - Completion of a bonus mileage application required upon check-in (L.A.)Wilshire Grand Hotel (Hawaii) Waikiki Resort Hotel *1) Asian Countries : Brunei, China (including Hong Kong), Malaysia, Pakistan, Philippine, Singapore, South Korea, Sri Lanka, Thailand. (In Japan, members are not eligible for mileage credit.) 500 miles awarded per stay ☎ 1-213-688-7777 - Completion of a bonus mileage application required upon check- in (Mileage will not be credited for accommodations booked at ☎ 1-808-922-4911 discounted rates of 20% or higher.) (Korea) Hotel Lotte (Seoul /Jeju) 500 miles awarded per stay ☎ 82-2-771-1000 500 miles awarded per stay ☎ 82-2-2233-3131 500 miles awarded per stay (U.S / Canada / Caribbean) ☎ 1-888-591-1234 (Seoul) ☎ 001-800-0200-1234 500 miles awarded per stay * Enrollment in Priority ClubⓇ Rewards is required and members must select their Earnings Preferences. To earn SKYPASS miles, members must enter their Korean Air membership numbers. Priority Club Service Centers (U.S. / Canada) ☎ 1-800-272-9273 (Korea) ☎ 63-2-857-8778 (Toll free in Korea) ☎ 00798-817-1077 (Other Asia Pacific Countries) ☎ 63-2-857-8788 - 500 miles awarded per stay - 100 miles awarded per stay Homewood Suites by HiltonⓇ, Hampton Inn & SuitesⓇ (U.S.) ☎ 1-800-548-8690 (Toll Free in Korea) ☎ 00798-651-1818 500 miles awarded per stay (U.S./Canada) ☎ 1-800-526-6566 (Hong Kong) ☎ 852-2881-1288 500 miles awarded per stay (Toll Free in Korea) ☎ 00798-601-8228 (U.S.) ☎ 1- 866-565-5050 (Canada) ☎ 1- 866- 344-5050 (Korea) Shilla Hotel (Seoul) Hyatt Hotels & Resorts IHG Hilton Worldwide · Earn Miles - Earn 500 miles per qualifying rental (Miles can be earned for rentals at participating Alamo locations in the U.S, Canada, Latin America, Europe and Caribbean) · Contact - Korea : 02-732-7721 - US : 1-800-910-7988 - www.alamo.com · Earn Miles - Earn 500 miles per qualifying rental (Miles can be earned for rentals at participating Nationals locations in the U.S, Canada, Latin America, Europe and Caribbean) · Contact - Korea : 02-732-7721 - US : 1-800-910-7994 - www.nationalcar.com Inquiries Jeju KAL Hotel: ☎ 82-64-724-2001 Seogwipo KAL Hotel: ☎ 82-64-733-2001 Mandarin Oriental Hotel Group Shangri-La Hotels and Resorts 18 19 Earning Miles MEMBERSHIP GUIDE BOOK ▶ Korea Hotel Affiliate Nikko JAL Hotels Group Mileage Accrual 500 miles awarded per stay JAL City 250 miles awarded per stay Inquiries (Toll Free in Korea) ☎ 007-9865-17-426 (Toll Free in Japan) ☎ 0120-58-2586 Partner KEB Card Korea Citibank Card Preferred Hotel Group 500 miles awarded per stay Royal Hawaiian, a Luxury Collection Resort, Waikiki 1,000 miles awarded per stay with SKYPASS member rate ‘KAL1K’ (※ Retro claim is not accpetable.) (Toll Free U.S./Canada) ☎ 1-800-323-7500 (Hong Kong ) ☎ 800-96-3365 (Japan) ☎ 120-747-755 (All other countries) ☎ 506-637-5774 For inquiry, ☎ 1-808-923-7311 For Reservation, ☎ 1-866-716-8116 with rate plan ‘KAL1K’ · Mileage accrual applies only to accommodations booked at regular rates or rates eligible for mileage accrual. Please be sure to check the terms when making hotel reservations. · Mileage accrual is limited to only one guest room paid by the member. · Consecutive nights are considered to be one stay regardless of the length of stay (number of nights). · Mileage will be credited approximately within 6~8 weeks from the final date of the hotel stay. · Members should contact the applicable hotels within six months from the first date of their stay to request credit for omitted mileage. · The participating hotels within the affiliated hotel groups, as well as mileage accrual terms, are subject to according to the conditions of hotel affiliation. · Please inquire with the corresponding hotel for more details. ▶ Credit Cards · Services mentioned above may be different depending on each credit card. Please contact the credit card company for more information. · There may be limits in using corporate credit cards to earn mileage. · Mileage accrual is not applicable to payment of membership fee, late fee, service fee, or cash advance. · Membership fees are charged according to the regulations of the credit card companies which is irrelevant to Korean Air. · Mileage will be credited to SKYPASS accounts within 2 weeks from settlement of members' credit card accounts. · The country of residence and credit card issue in the SKYPASS data must be the same. If the country of residence is changed, the usage miles of the registered credit card cannot be further accumulated. BC Card Lotte Card KB Card Contact Miles Earned 1588-3200 card.keb.co.kr - 1 mile for every KRW 1,500 spent - KEB Signature Card : 1~3 miles for every KRW 1,500 spent - New SKYPASS Card : 1.5~3 miles for every KRW 1,500 spent 1566-1000 www.citibank.co.kr - Citi SKYPASS Visa : 1.5 miles for every KRW 1,500 spent - Citi SKYPASS Master : 1.8 miles for every KRW 1,500 spent - You can convert citi points into SKYPASS Mileage 1588-9955 www.bccard.com - 1 mile for every KRW 1,500 spent - Woori Bank : SKYPASS S-OIL Card 1.5~2 miles for every KRW 1,500 spent - You can convert BC TOP points into SKYPASS mileage 1588-8100 www.lottecard.co.kr - 1~2 miles for every KRW 1,000 spent - You can convert Lotte points into SKYPASS mileage 1588-1688 kbcard.kbstar.com - 1 mile for every KRW 1,500 spent - SKYPASS Platinum(s) Card : 1.5~3 miles for every KRW 1,500 spent - KB TEZEㆍROVL Card : 1~3 miles for every KRW 1,500 spent - 1~2 miles for every KRW 1,500 spent - You can convert Samsung Reward Points into SKYPASS mileage Samsung Card 1588-8700 www.samsungcard.com Hana SK Card 1599-1155 www.hanaskcard.com 1 mile for every KRW 1,500 spent Hyundai Card 1577-6000 www.hyundaicard.com - 1 mile for every KRW 1,500 spent - K2 Card : 1.2~5 miles for every KRW 1,500 spent - The Red Card : 1.5 miles for every KRW 1,500 spent - You can convert M points into SKYPASS mileage 1544-7000 www.shinhancard.com - 1~2 miles for every KRW 1,500 spent - You can convert AMEX points and my Shinhan points (the Best Card /Trabiz Card) into SKYPASS mileage Shinhan Card Jeju Bank Card 1588-0079 www.e-jejubank.com 1 mile for every KRW 1,500 spent Suhyup Bank Card 1588-1515 www.suhyup-bank.com 1 mile for every KRW 1,300 spent Nonghyup Card 1588-2100 card.nonghyup.com 1 mile for every KRW 1,500 spent Earning Miles 20 21 MEMBERSHIP GUIDE BOOK ▶ Japan ▶ Partner DC Card Contact Miles Earned 0120-10-2622 1 SKYPASS mile for every 100 Yen spent with SKYPASS / DC Card 0120-074-024 10 points can be converted as 1,000 SKYPASS miles 0120-773711 03-5489-3351 - 10 SKYPASS miles for every 1,000 Yen spent with SKYPASS / MUFG AMEX card. - 1 point can be converted as 8 SKYPASS miles. Diners Club Int'l (Citi) MUFG AMEX card Other Partners (Korea) Partner Hanjin Express Hanjin Mall JCB Card 0120-015-870 (09:00 ~ 17:00, closed on Sunday / Holidays) 1 SKYPASS mile for every 100 Yen spent with SKYPASS / JCB Card Cyber Skyshop (All region) ▶ The United States Partner Contact Miles Earned SKYPASS Visa Signature card - 15,000 SKYPASS bonus miles with first purchase - Earn 1 mile for every $1 net purchase - 2,000 Bonus miles at renewal - Double miles on Korean Air ticket purchases SKYPASS Visa Business card - 10,000 SKYPASS bonus miles with first purchase - Earn 1 mile for every $1 net purchase - 2,000 Bonus miles at renewal - Double miles on Korean Air ticket purchases SKYPASS Visa® card (Applicable only to BA SKYPASS Members with a valid US address) www.SKYPASSvisa.com SKYPASS Visa Classic card - 5,000 SKYPASS bonus miles with first purchase - Earn 1 mile for every $1 net purchase - 1,000 Bonus miles at renewal SkyBlue SKYPASS Visa card - 5,000 SKYPASS bonus miles with your first purchase - Earn 1 mile for every $2 net purchase 800-234-6377 (U.S.A.) Chase Ultimate RewardsSM www.chase.com /ultimaterewards (Effective from July 12, 2011) - Miles must be transferred in increments of 1,000 points - $1 charged = 1 DCI Point - 1 DCI Point = 1 mile (Miles converted from DCI points cannot be reversed) - Point Conversion Rate : 1 Ultimate Rewards Point = 1 SKYPASS Mile - Miles converted from Ultimate Rewards points cannot be reversed. Miles Earned (Korean Domestic) 1544-0011 (International) 1588-1612 hanex.hanjin.co.kr - Korean domestic : 50 miles for 1 box delivery service (payment must exceed KRW 5,000 per box) - International : from Korea : 50 miles per 1 invoice to Korea : 200 miles per 1 invoice - Inbound moving service : 3 miles per USD 3.00 080-024-8989 www.hanjinmall.co.kr - 3 miles for every KRW 1,000 purchase by internet - 2 miles for every KRW 1,000 purchase by phone (payment must exceed KRW 50,000) 1544-4060 1,000 points can be converted as 500 www.cyberskyshop.com SKYPASS miles OK CASHBAG S-OIL Shinhan Investment Corp. (Big3 SKYPASS Program) KT Card SKYPASS Visa Secured card - 5,000 SKYPASS bonus miles with first purchase - Earn 1 mile for every $1 net purchase - 1,000 Bonus miles at renewal Diners Club International (Applicable only to participating franchisee) Contact Shinhan Bank 1599-0512 www.okcashbag.com 20 OK CASHBAG points can be converted as 1 SKYPASS mile (limited to 10,000 miles per year). 1644-5151 www.s-oilbonus.com 20 bonus points can be converted as 1 SKYPASS mile (limited to 10,000 miles per year). 1588-0365 www.goodibig3.com Big3 SKYPASS Program + Big3 Shinhan Credit Card - New member : 25 miles for every KRW 1,500 of stock brokerage (valid for 1 year) - Present member : 4 miles for every 1,500 of stock brokerage Big3 SKYPASS Program only - New member : 22 miles for every KRW 1,500 of stock brokerage (valid for 1 year) - Present member : 3 miles for every 1,500 of stock brokerage 080-2580-161 card.qook.co.kr 1 mile for every KRW 1,000 spent (using SKYPASS/KT card; using international/out-ofcity calls with telephone numbers registered with Skypass/KTcard registration) Money Exchange 1599-8000 www.shinhan.com Internet Money Transfer 1 mile for every USD 5 (Exchange amount must exceed USD 1,000) (1 mile for every USD 2 when exchanged via internet; exchange amount must exceed USD 300) * Not applied at Incheon Int’l airport 1 mile for every USD 3 (1 mile for every USD 10 when complimentary exchange rate is applied) 22 23 Partner Redeeming Miles MEMBERSHIP GUIDE BOOK Contact Money Exchange Citi Bank Foreign Currency Account NACF Money Exchange Money Transfer Miles Earned 1 mile for every USD 3 (Cash) and USD 4 (Traveler’s check) purchased 1588-7000 www.citibank.co.kr 1588-2100 banking.nonghyup.com 1 mile for every USD 15 when 3 month average balance is over USD 1,000. Limit of USD 75,000 1 mile for every USD 5 (Exchange amount must exceed USD 500) 1 mile for every USD 20 (Transfer amount must exceed USD 1,000) · Korean Air reserves the right to change or terminate any part of its SKYPASS partner programs at any time without prior notice. · Please contact the partner companies for additional information on mileage accrual. · Mileage will be credited within 6-8 weeks of activity. Redeeming Miles 1. How to Use Awards An airline's Frequent Flyer Program (FFP) aims at providing a variety of benefits to its members, including opportunities to accumulate mileage and redeem awards. At the same time, the airline benefits by enhancing customer loyalty. In general, award travel is designed for members to take advantage of seats that become available near/at the time of departure. However, airlines help its members plan their flight schedules with ease by pre-allocating a limited number of award seats, having considered seasonal load factors, dates, and routes in accordance with precise past data. Generally during high demand seasons, it is difficult to secure reservations even for full-fare tickets because flight capacities are reached quickly. Therefore, it is highly recommended that members redeem SKYPASS awards for flights with sufficient seats and of less demand. ▶ Award Type Members can redeem miles for the following awards: - Korean Air flight awards - Korean Air upgrade awards - Airline partners flight awards - Special award programs (e.g., Miles-to-Hotel Award, Round-the-world Award, etc.) ▶ Beneficiaries Members may endorse awards to the following family members: - Grandparents, parents, spouse, brothers, sisters, children, grandchildren, parents-inlaw; sons-in-law and daughters-in-law - Family members must also be SKYPASS members. To register family members, please complete the SKYPASS Family Registration Form and submit it along with a copy of government-issued family register as a supporting document. ▶ Family Plan - Family Plan is a program that allows members to supplement insufficient miles by using mileage accumulated by family members. - Applicable family members to this program are same as endorse awards, and they must also be registered SKYPASS members. - Enrollment in the Family Plan must be completed prior to award redemption. To enroll, please complete the Family Plan application form and submit with photocopies of government-issued family register as a supporting document. ※ In case of a change in family relations such as death, divorce, etc., a request must be submitted to Korean Air so as to exclude such member from the Family Plan. ※ In order to maintain prompt check-in service, Family Plan enrollments at airports is restricted. 24 25 Redeeming Miles MEMBERSHIP GUIDE BOOK ※ Family plan is not applicable to the special award programs. (e.g., Miles--to-Hotel Award, Round-the-world Award, etc.) ▶ How to Use Awards - Bonus awards can be issued at Korean Air’s website, Smart Phone application, Service Center or local offices. - A member must directly apply for a bonus award, and submit a bonus award redemption form along with his/her SKYPASS membership card and a picture ID. - Any person or third party acting on behalf of a member for application must submit the SKYPASS membership card and picture ID of the member, along with his/her own picture ID. - Please register for an internet ID to redeem online and mobile bonus. - When requesting an award, you must pay the applicable taxes and fuel surcharges. 2. Korean Air Awards ▶ Ticket Awards Redemption Chart Routes Korea Domestics Japan, N.E.Asia S.E.Asia S.W.Asia Korea N.America, Oceania, Europe, Middle East S.America Japan N.E.Asia S.E.Asia S.W.Asia Japan, N.America, N.E.Asia Oceania, Europe, Middle East S.America S.W.Asia S.E.Asia N.America, Oceania, Europe, Middle East S.America N.America, Oceania, Europe, S.W.Asia Middle East S.America Oceania N.America N.America Europe, Middle East S.America Europe Europe Season Economy <Round Trip, Mile> Prestige Prestige Sleeper Seat First(Kosmo) <based trip> Sleeper Seat/ First on round Kosmo Suites 60,000 65,000 90,000 95,000 80,000 90,000 120,000 135,000 100,000 115,000 150,000 175,000 140,000 160,000 Off Peak Off Peak Off Peak Off Peak Off 10,000 15,000 30,000 45,000 40,000 60,000 50,000 75,000 70,000 12,000 18,000 45,000 65,000 60,000 90,000 75,000 110,000 105,000 50,000 70,000 70,000 105,000 90,000 135,000 125,000 Peak 105,000 155,000 185,000 210,000 240,000 Off Peak Off Peak Off Peak Off Peak Off 100,000 150,000 40,000 60,000 40,000 60,000 50,000 75,000 70,000 150,000 225,000 60,000 90,000 60,000 90,000 75,000 110,000 105,000 180,000 270,000 70,000 105,000 70,000 105,000 90,000 135,000 125,000 200,000 300,000 80,000 120,000 80,000 120,000 100,000 150,000 140,000 220,000 330,000 90,000 135,000 90,000 135,000 115,000 175,000 160,000 Peak 105,000 155,000 185,000 210,000 240,000 Off Peak Off Peak Off 100,000 150,000 70,000 105,000 85,000 150,000 225,000 105,000 155,000 125,000 180,000 270,000 125,000 185,000 150,000 200,000 300,000 140,000 210,000 170,000 220,000 330,000 160,000 240,000 190,000 Peak 125,000 185,000 225,000 250,000 285,000 Off Peak Off 110,000 165,000 95,000 165,000 245,000 140,000 195,000 290,000 170,000 220,000 330,000 190,000 240,000 360,000 210,000 Peak 140,000 210,000 255,000 280,000 315,000 Off Peak Off 120,000 180,000 110,000 180,000 270,000 165,000 215,000 320,000 195,000 240,000 360,000 220,000 260,000 390,000 240,000 Peak 165,000 245,000 290,000 330,000 360,000 Off Peak Off Peak 60,000 90,000 25,000 37,500 90,000 135,000 40,000 60,000 105,000 155,000 45,000 67,500 120,000 180,000 50,000 75,000 140,000 210,000 60,000 90,000 - Child award requires the same redemption mileage as an adult. - One-way award requires 50% of round-trip redemption mileage. - In case of a travel itinerary that includes both International and Korea domestic flights, tickets must be issued separately. - Infant award requires 10% of adult redemption mileage. - Peak Season dates are shown on the following page. - Upgrade award is not applicable to 50% or more discounted tickets and certain special fare tickets. - Upgrade award is applicable to the next higher class of service. Double class upgrades are not permitted. - Ticket Award and Upgrade Award are not applicable to the segment between Americas and Guam via Korea. 26 27 ▶ Redeeming Miles MEMBERSHIP GUIDE BOOK Upgrade Award Redemption Chart Economy Season → Prestige Routes Within Korea Domestic Japan, N.E.Asia S.E.Asia Korea S.W.Asia N.America, Oceania, Europe, Middle East S.America Japan N.E.Asia S.E.Asia Japan, N.E. Asia S.W.Asia N.America, Oceania, Europe, Middle East S.America S.W.Asia S.E. Asia N.America, Oceania, Europe, Middle East S.America N.America, Oceania, Europe, Middle East S.W. Asia S.America Oceania N.America, Oceania, Europe, Middle East N.America S.America Europe Europe Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak Off Peak 3,000 4,000 20,000 30,000 25,000 35,000 25,000 35,000 60,000 90,000 100,000 150,000 20,000 30,000 25,000 35,000 25,000 35,000 60,000 90,000 100,000 150,000 45,000 65,000 75,000 110,000 110,000 165,000 75,000 110,000 110,000 165,000 105,000 155,000 60,000 90,000 20,000 30,000 <Round Trip, Mile> Economy→ Prestige Sleeper Prestige → First 25,000 35,000 35,000 50,000 40,000 60,000 80,000 120,000 130,000 195,000 30,000 45,000 35,000 50,000 40,000 60,000 80,000 120,000 130,000 195,000 65,000 95,000 100,000 150,000 140,000 210,000 105,000 155,000 145,000 215,000 135,000 200,000 75,000 110,000 25,000 37,500 20,000 30,000 25,000 35,000 25,000 35,000 60,000 90,000 100,000 150,000 20,000 30,000 25,000 35,000 25,000 35,000 60,000 90,000 100,000 150,000 45,000 65,000 75,000 110,000 110,000 165,000 75,000 110,000 110,000 165,000 105,000 155,000 60,000 90,000 20,000 30,000 Prestige Sleeper → Prestige → First (Kosmo) Sleeper First (Kosmo) Sleeper / First Kosmo Suites 25,000 35,000 35,000 50,000 40,000 60,000 80,000 120,000 120,000 180,000 30,000 45,000 35,000 50,000 40,000 60,000 80,000 120,000 120,000 180,000 65,000 95,000 95,000 140,000 130,000 195,000 95,000 140,000 130,000 195,000 125,000 185,000 80,000 120,000 30,000 45,000 20,000 30,000 25,000 35,000 25,000 35,000 60,000 90,000 90,000 135,000 20,000 30,000 25,000 35,000 25,000 35,000 60,000 90,000 90,000 135,000 45,000 65,000 70,000 100,000 100,000 150,000 65,000 95,000 95,000 145,000 95,000 140,000 65,000 100,000 25,000 37,500 ▶ Korean Air destinations Japan Akita, Aomori, Fukuoka, Hakodate, Kagoshima, Komatsu, Nagasaki, Nagoya, Niigata, Oita, Okayama, Osaka, Sapporo, Shizuoka, Tokyo (Narita, Haneda) N.E Asia Beijing, Changsha, Dalian, Guangzhou, Hangzhou, Hong Kong, Jinan, Kunming, Mudanjiang, Qingdao, Shanghai(Pudong, Hongqiao), Shenyang, Shenzhen, Tianjin, Weihai, Wuhan, Xiamen, Xian, Yanji, Zhengzhou, Irkutsk, Taipei, Ulaanbaatar, Vladivostok S.E Asia Bangkok, Cebu, Chiang Mai, Denpasar Bali, Guam, Hanoi, Ho Chi Minh City, Jakarta, Kota Kinabalu, Kuala Lumpur, Manila, Palau, Phnom Penh, Phuket, Siem Reap, Singapore S.W Asia Kathmandu, Mumbai, Tashkent Oceania Auckland, Brisbane, Melbourne, Nadi, Sydney Europe / Middle East Amsterdam, Cairo, Dubai, Frankfurt, Istanbul, London, Madrid, Milan, Moscow, Paris, Prague, Rome, Saint-Petersburg, Tel Aviv, Vienna, Zurich N. America Atlanta, Chicago, Dallas, Honolulu, Las Vegas, Los Angeles, New York, San Francisco, Seattle, Washington D.C., Toronto, Vancouver S. America Sao Paulo ※ Above destinations are categorized according to our mileage redemption policy. ▶ Restrictions on Upgrade Awards Fares not eligible for Mileage Upgrade are as follows : - Award tickets - Discounted tickets (50% or more) - Class T*, B, E, H, L, N, Q, V (Special Promotion) - Class O*, Z (Prestige Class Special Promotion) - Class X or G (Group fare tickets) *Domestic T, O class is applicable for upgrade awards ◆ Peak Season Table Mileage Level for the award during peak season is higher than other seasons. The following dates are considered as a peak season. [2011] Korea Domestic International Departing flight excluding Departing flight from N.America, S.America N.America. S.America 1.1 ~ 1.2 2.1 ~ 2.7 2.26 ~ 3.1 5.5 ~ 5.10 6.4 ~ 6.6 7.16 ~ 8.28 9.10 ~ 9.14 10.1 ~ 10.3 12.30 ~ 12.31 1.1 ~ 1.9 2.1 ~ 2.7 7.16 ~ 8.15 9.10 ~ 9.14 12.24 ~ 12.31 5.20 ~ 7.3 12.9 ~ 12.25 [2012] Korea Domestic International Departing flight excluding Departing flight from N.America, S.America N.America. S.America 1.1 ~ 1.2 1.20 ~ 1.25 3.1 ~ 3.4 5.4 ~ 5.6 5.26 ~ 5.28 7.20 ~ 8.26 9.28 ~ 10.3 12.22 ~ 12.25 12.29 ~ 12.31 1.1 ~ 1.8 1.20 ~ 1.25 7.14 ~ 8.15 9.28 ~ 10.3 12.22 ~ 12.31 5.18 ~ 7.1 12.7 ~ 12.23 · The peak season of routes between Oceania and S. America, and of routes between Europe/Middle East and Americas have been excluded due to no awards chart. · The peak season of route between N.America and S.America such as LAX/GRU will be applied to the seasonality departing from Americas. ◆ Seasonality Seasonality is determined upon each one-way flight segment based on its date of boarding. - In case of an international travel via Korea, the seasonality of each one-way flight segment shall be determined upon the date of boarding of the first flight segment of each one-way direction. - Separate tickets will be issued for each one-way direction if seasonality or class is different for each one-way direction. - In case of a change in seasonality due to a change in boarding date after issuance of an award ticket, the applicable mileage shall be deducted or credited. ▶ Award Validity Korean Air award travel has a validity of 1 year from the date of issuance, and the validity can not be extended. Korean Air upgrade award is valid for as long as the ticket is valid. 28 29 ▶ Redeeming Miles MEMBERSHIP GUIDE BOOK Award Ticket Reservation ▶ Classes designated for award travel are as follows : Bonus Ticket Award Upgrade Award Economy class U class Prestige class, Prestige sleeper seat D class First class, First class (Kosmo) sleeper seat, First class Kosmo suites A class Economy class ⇨ Prestige class / Prestige sleeper seat I class Prestige class ⇨ First class / First class (Kosmo) sleeper seat Prestige sleeper seat ⇨ First class (Kosmo) sleeper seat / First class Kosmo suites A class ① Eligible Itinerary - Any one of the following itineraries is eligible for a SkyTeam award Korean Air (International Flights) + SkyTeam Airline In the event an award reservation is not booked in the proper award class, ticket issuance at Korean Air offices or boarding at airports may be denied. Please inform our staff that you are traveling with mileage awards when you book or change a reservation. ▶ SkyTeam Award Award travel on SkyTeam partner airlines is subject to both SkyTeam Award rules and Airline Partner Award rules. Unused Award Ticket Completely or partially unused award ticket may be returned for credit back to the member’s account within 1 year of date of issuance. If the credit request is made after 1 year from the date of issuance, a deduction of 10,000 miles will apply. Please contact a Korean Air representative for further details. 3. Airline Partners Awards ▶ Tips for Partner Award Travel ① Reservation : Award travel on airline partners must be booked through a Korean Air Reservation Center. ② Ticketing - Award ticket must be issued at a Korean Air ticketing office and cannot be issued at airports. - Award tickets will be issued only if all flight segments have confirmed status. ③ Application - Award travel on airline partners applies only to round-trips. - The departure and arrival cities must be of the same country. - In case of an itinerary involving multiple classes, redemption mileage for the highest class shall apply. - Flight coupons must be used in sequence of issuance. ④ Change - Changes to the entire itinerary will be permitted before the use of the ticket. - After use, changes in only the carrier/flight numbers and/or dates will be permitted with proper re-issuance of the ticket. ⑤ Validity : 1 year from the date of issuance ⑥ Mileage refund - Partially used award tickets will not be eligible for mileage refund. - Completely unused award tickets returned within 1 year of date of ticket issuance will be eligible for full mileage refund. - A deduction of 10,000 miles will apply for mileage refund requested after 1 year from the date of ticket issuance. ⑦ Others - No mileage discount will apply to infant or child award travel. If a seat is to be occupied by the infant or child, the standard redemption mileage will apply. - Redemption mileage, routes of operation, and flight schedules may be changed without prior notice in accordance with the conditions and policies of each partner airline. Please contact a Korean Air Reservation Center for further details. SkyTeam Airline + SkyTeam Airline Single SkyTeam Airline Partner - Korea domestic segments must be issued separately. - SkyTeam mileage award tickets to Korean Air’s Prestige Sleeper seat, First Class Kosmo Suites and First Class (Kosmo) Sleeper seat will require additional miles for redemption. (Please refer to the SkyTeam Award Travel charts for details.) ② Application - Limited to a maximum of 8 flight segments. - Flights must be direct between origin destination (stopover/transfer resulting from flight connections will be permitted). - No more than two flights in/out of each city and country shall be permitted in the entire itinerary (excludes domestic flights). - Itineraries will not be permitted to include both transatlantic and transpacific routes. - Award using Family Plan is not applied (only mileage transfer to registered beneficiaries is possible). ③ Stopover : Permitted twice in the entire itinerary (including destination). ④ Open Jaw : Permitted only once and will be considered as one stopover. ⑤ Blackout dates & ineligible flights for award travel - Rules of each airline vary. Please contact a Korean Air Reservation Center for details. 30 31 ▶ Redeeming Miles MEMBERSHIP GUIDE BOOK SkyTeam Award Chart (Based on area of departure) ◆ Departing from Northeast Asia (including Korea) Departure Northeast Asia (including Korea) Arrival Economy <Round Trip, Mile> Business First Northeast Asia 40,000 60,000 80,000 Southeast Asia, Southwest Asia 50,000 75,000 100,000 USA, Canada, Mexico, Hawaii, Central America, Europe, North Africa, Middle East/Near East, South Pacific 80,000 120,000 160,000 90,000 135,000 180,000 100,000 150,000 200,000 Latin America 1 Latin America 2, Central & South Africa, Indian Ocean - Japan-Noumea by Air France : Economy 60,000 / Business 90,000 / First 120,000 miles - China Domestic by China Eastern / China southern Airlines : Economy 20,000 / Business 25,000 / First 30,000 miles. - Hong Kong - China Domestic by China Eastern / China southern Airlines : Economy 20,000 / Business 25,000 / First 30,000 miles. - Taiwan Domestic by China Airlines : Economy 20,000 / Business 25,000 / First 30,000 miles - Taiwan - China by China Airlines : Economy 20,000 / Business 25,000 / First 30,000 miles ◆ Departing from USA / Canada Departure USA Canada Arrival <Round Trip, Mile> Economy Business USA / Canada 25,000 45,000 Mexico / Hawaii / Central America, Latin America 1 35,000 75,000 Latin America 2 Europe, North Africa Northeast Asia, Middle East/Near East, Central & South Africa, Indian Ocean Southeast Asia Southwest Asia South Pacific First Arrival Europe Redemption mileage, routes of operation, and flight schedules may be changed without prior notice in accordance with the conditions and policies of each partner airline. For further details, please contact Korean Air Reservation Center or visit our website at www.koreanair.com. ◆ Countries of traveling area (SkyTeam Award & Upgrade) Northeast Asia Korea, China (including Hong Kong), East Russia, Japan, Macau (MO), Mongolia, Taiwan Southeast Asia Brunei, Cambodia, Guam, Indonesia, Laos, Malaysia (MY), Myanmar, Palau, Philippines, Saipan, Singapore, Thai, Vietnam Southwest Asia Afghanistan, Bangladesh, Bhutan, India, Kazakhstan, Kyrgyzstan, Nepal, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Central Russia American Samoa, Australia, Fiji Islands, French Polynesia, Independent Samoa, Kiribati, Tonga, Marshall Islands, Micronesia, Nauru, New Caledonia, New Zealand, Papua New Guinea, Solomon Islands, Tuvalu, Vanuatu 90,000 80,000 100,000 South Pacific 80,000 120,000 160,000 USA / Canada 90,000 135,000 180,000 100,000 110,000 150,000 165,000 210,000 240,000 ◆ Departing from Europe Europe North Africa Middle Eas t/ Near East The additional redemption miles for Korean Air’s Prestige Sleeper seat, First Class (Kosmo) Sleeper seat and First Class Kosmo suites. (One way trip, mile) Korea-Northeast Asia 2,500 / Korea-Southeast Asia 5,000 / Korea-Southwest Asia 7,500 / Korea-USA · Canada, South Pacific, MiddleEast · NearEast 10,000 / Korea-Latin America2 15,000 50,000 50,000 - USA - Tahiti by Air France : Economy 60,000/Business 90,000 miles - Within Latin America 1 : Economy 25,000 / Business 50,000 miles Departure - France domestic by Air France : Economy 20,000 / Business 40,000 miles - Italy domestic by Alitalia : Economy 20,000 miles - Czech domestic by Czech Airlines : Economy 20,000 / Business 40,000 miles - Germany - India by Delta Air Lines : Economy 50,000 / Business 80,000 / First 140,000 miles - Spain domestic by Air Europa : Economy 20,000 / Business 40,000 miles - Neither stopover nor transfer in Northeast Asia and Southeast Asia will be permitted on Europe - Southwest Asia routes. Mexico / Hawaii / Central America Mexico, Hawaii, Antigua, Aruba, Bahamas, Barbados, Bermuda, Cayman Islands, Cuba, Dominica, Dominican Republic, Haiti, Jamaica, Martinique, Puerto Rico, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, British Virgin Islands, Grenada, Guadeloupe, Montserrat, St.Kitts & Nevis, St.Lucia, St.Vincent, Trinidad & Tobago, the US Virgin Islands, Antilles Latin America 1 Colombia, Ecuador, French Guiana, Guyana, Panama, Peru, Suriname, Venezuela Latin America 2 Argentina, Bolivia, Brazil, Chile, Paraguay, Uruguay <Round Trip, Mile> Economy 25,000 30,000 Business First USA (excluding Hawaii), Canada Europe 40,000 45,000 Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, West Russia, Yugoslavia 40,000 60,000 80,000 North Africa Algeria, Morocco, Tunisia, Libya USA / Canada, Mexico / Hawaii / Central America 50,000 80,000 100,000 Southwest Asia, Latin America 1, Central & South Africa, Indian Ocean Middle East / Near East Bahrain, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia, Sudan, Oman, Syria, U.A.E., Yemen 70,000 110,000 140,000 75,000 115,000 150,000 80,000 90,000 110,000 120,000 140,000 165,000 160,000 160,000 220,000 Central & South Africa / Indian Ocean Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo, Cote d'Ivoire, Dem.Rep Congo, Djibouti, Eguatorical Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Mauritius, Mayotte, Mozambique, Namibia (NA), Niger, Nigeria, Reunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Swaziland, Tanzania, Togo, Uganda, Zaire, Zambia, Zimbabwe Southeast Asia Northeast Asia Latin America 2 South Pacific 32 33 ▶ Redeeming Miles MEMBERSHIP GUIDE BOOK Other Partners Award ◆ Emirates <Round Trip, Mile> Routes Within Bahrain, Oman, Qatar, UAE Iran, Kuwait, Saudi Arabia, Yemen Bahrain, Oman, Qatar, UAE Australia Colombo Dhaka Jakarta, Singapore, Bangkok Economy Business 10,000 15,000 20,000 30,000 45,000 25,000 50,000 75,000 Maldives, South India (Bangalore, Calicut, Chennai, Cochin, Hyderabad, Trichy, Trivandrum), Sri Lanka, Kenya, Libya, Seychelles, Tanzania, Uganda, Greece, Turkey 35,000 70,000 105,000 USA / Canada 80,000 40,000 Hawaii 30,000 60,000 Mexico 30,000 60,000 - No infant and child mileage discounts are applicable : The same amount of miles applied to an adult will be redeemed if an infant or a child occupies a seat. - Stopover before reaching final destination is permitted only once on itinerary. - Upgrade awards are not permitted. - Range of flight eligible for award travel : AS001-899, AS2000-2849 China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand 50,000 100,000 150,000 Korea, Japan 70,000 105,000 140,000 Australia, New Zealand, USA 70,000 140,000 210,000 New Zealand 25,000 50,000 75,000 Male 10,000 20,000 30,000 Singapore, Jakarta 40,000 80,000 120,000 Kuala Lumpur 35,000 70,000 105,000 90,000 135,000 Indonesia Middle East 90,000 30,000 North East Asia (Including Korea) 50,000 75,000 South East Asia (Except Indonesia) 30,000 45,000 South Pacific 50,000 75,000 Middle East 75,000 115,000 Europe 75,000 115,000 Europe 40,000 60,000 - No infant and child mileage discounts are applicable : The same miles with adults will be redeemed in case of seat occupation. - Codeshare flights are not eligible for award travel. - Stopover before reaching final destination is permitted only once on itinerary. ◆ Hawaiian Airlines 135,000 - No mileage discount will apply to infant or child award travel. The standard redemption mileage will apply if an infant or a child occupies a seat. - Redemption mileage applies to direct flights only. When connecting via Dubai or Colombo, combination of two or more redemption mileage will be required. - Range of flights ineligible for award travel : EK 979-3899, 3951-9999 (May be subject to change according to Emirates' regulations.) - Please contact a Korean Air Reservation Center for further details. - Upgrade awards are not permitted. - Stopover before reaching final destination is permitted only once on itinerary. Business 20,000 <Round Trip, Mile> Routes 45,000 <Round Trip, Mile> Economy Indonesia Domestic 120,000 45,000 First 20,000 Routes 40,000 Economy USA / Canada ◆ Garuda Indonesia Ghana, Mauritius, Nigeria, Morocco, South Africa (Johannesburg) Brisbane, Melbourne, Sydney, Auckland, Christchurch <Round Trip, Mile> Routes 30,000 Cyprus, Egypt, Jordan, Lebanon, Sudan, Syria, North India (Delhi, Mumbai), Pakistan Austria, France, Germany, Italy, Malta, Russia, UK, Switzerland, Bangladesh, East India (Bodh Gaya) ◆ Alaska Airlines First Hawaii Economy First / Business Hawaii 10,000 20,000 Continental U.S., South Pacific (Samoa,Tahiti) 30,000 60,000 Oceania (Australia), Asia (Korea,Japan,Philippines) 70,000 140,000 - No infant and child mileage discounts are applicable : The same amount of miles applied to an adult will be redeemed if an infant or a child occupies a seat. - One way award travel is not permitted. - Codeshare flights are not eligible for award travel. - Hawaiian Airlines award tickets are based on direct segments operated by Hawaiian Airlines. For connecting flights, redemption miles for each segment will be required. (E.g., an economy class round trip from Incheon, Korea to Kahului, Maui via Honolulu, Hawaii requires 80,000 miles to be redeemed which is calculated using 70,000 miles for the Korea-Hawaii segment and 10,000 miles for the interisland in Hawaii segment.) - Stopover before reaching final destination is permitted only once on itinerary. 34 35 ▶ Redeeming Miles MEMBERSHIP GUIDE BOOK SkyTeam Upgrade Award ◆ SkyTeam Upgrade Redemption Chart SkyTeam Upgrage Award allows you to redeem your accrued miles to upgrade your seat when flying with SkyTeam airline partners. However, the SkyTeam upgrade service is not available when flying with Air Europa, Alitalia, China Eastern Airlines, Kenya Airlines, TAROM Romanian Air Transport and Vietnam Airlines. Routes <Round Trip, Mile> Economy Class → Business Class Northeast Asia 25,000 Southeast & Southwest Asia 30,000 USA, Canada, Mexico, Hawaii, Central America, Europe, North Africa, Middle East, South Pacific 70,000 - You are only allowed to upgrade your seat from economy class to business class for non-discounted normal fare tickets. Latin America 1, 2, Central & South Africa, Indian Ocean 110,000 - SkyTeam upgrade can be used for various flight itineraries when flying with SkyTeam airline partners. Latin America 1, Central America 20,000 Europe, North Africa 35,000 Middle East 55,000 Latin America 2 60,000 Northeast Asia 70,000 Central & South Africa, Indian Ocean 75,000 ◇ SkyTeam Upgrades Terms & Conditions - SkyTeam upgrade is available only when you purchase an e-ticket issued by a SkyTeam airline partner and fly on regular flights. No upgrade is provided for SkyTeam joint flights. Northeast Asia (including Korea) - SkyTeam upgrades to Korean Air’s Prestige Sleeper seat will require additional miles for redemption. (Please refer to the SkyTeam Upgrade redemption charts for details.) <Eligible Itinerary> USA, Canada Korean Air (International Flights) + SkyTeam Airline SkyTeam Airline + SkyTeam Airline Southeast & Southwest Asia 85,000 South Pacific 115,000 Europe, North Africa 20,000 Middle East 30,000 USA, Canada, Mexico, Hawaii, Central America 35,000 Southwest Asia, Central & South Africa, Indian Ocean 45,000 Latin America 1 60,000 Northeast Asia 70,000 Latin America 2 75,000 Single SkyTeam Airline Partner * Applicable to an itinerary that includes one or more international flights; you are not allowed to upgrade for domestic flight only. (Upgrade is not available for flights to/from the U.S., Canada, Mexico and Hawaii.) - You may not reserve a seat upgrade according to each airlines’ seat status. - The same miles applied to an adult will be deducted from an infant/child who occupies a seat, and seat upgrade is not available for an infant who does not occupy a seat. - Although family mileage pooling is not applicable, mileage can be transferred to a registered family member. - You need to confirm your reservation for upgrade and receive an upgrade ticket at least 3 days prior to the date of flight. However, for Air France and KLM, if you confirm your reservation more than 10 days prior to departure, you need to have your ticket reissued at least 7 days prior to departure. If you confirm your reservation within 10 days prior to departure, you need to have your ticket reissued at least 1 day prior to departure. - The validity of seat upgrade bonus is the same as that of your ticket. (When extending the validity of a ticket, seat upgrade bonus is available for a maximum of 1 year.) - The mileage used for seat upgrade is refundable only when the entire ticket is not used. It is not refundable if any part of the ticket is used. If you request a refund 1 year after the date of issuance, it is refunded after 10,000 miles are deducted. - Any change in seat upgrade bonus mileage can be applied prior to use. - Seat upgrade or airport standby registration for seat upgrade is not available on the date of departure. - Prior to departure, you are not allowed to redeem various mileages, provided by SkyTeam airline partners for each route, for upgrade. Please contact our reservation center for more details. - Flight restriction period is subject to the regulations of each airline partner. The peak season applies as the restriction period for Korean Air bonus tickets, and no upgrade is available during this period. Europe Southeast Asia 85,000 South Pacific 115,000 * Routes between Taiwan - China by China Airlines : 15,000 miles. * Upgrade is not available for the flight routes including U.S. Domestic flights, US - Canada, US / Canada - Mexico and US / Canada - Hawaii. * SkyTeam upgrade is available for round trip or one-way flight. For a one-way flight, 50% of the round-trip miles will be deducted. * The flight routes and schedules of a SkyTeam airline partner are subject to change according to its policy and conditions without prior notice. Please contact our reservation center for more details. * The additional redemption miles for Korean Air’s Prestige Sleeper seat (One way trip, mile) Korea-Northeast Asia 2,500 / Korea-Southeast Asia 5,000 / Korea-Southwest Asia 7,500 / Korea-USA · Canada, South Pacific, MiddleEast · NearEast 10,000 / Korea-Latin America2 15,000 Redeeming Miles 36 37 MEMBERSHIP GUIDE BOOK 4. SkyTeam Round-the-World 6. KAL Lounge Award Program Round-the-World Award program allows SKYPASS members to redeem miles for travel around the world on flights operated by any of SkyTeam airlines. KAL Lounge Award program allows SKYPASS members to redeem miles for access to KAL Prestige Class Lounges operated by Korean Air. Economy Class Travel Regions (Area) Business Class Lounges International Domestic 4,000 2,000 Redemption miles (per one person) - Asia / Oceania - North America / Central Ameriaca - South America - Europe/Middle East / North Africa - Central & South Africa / Indian Ocean 140,000 miles 220,000 miles 1. Direction / Termination: Travel must continue in one global direction, either east-bound or west-bound, and must end within the country of origin in a city no farther than the city of original departure. Example) Seoul - L.A. - Houston - New York - Paris - Hong Kong - Busan (O) New York - Paris - Seoul - Tokyo - L.A. - New York - Boston (X) 2. Carriers / Flights : Traveling in the five regions noted above is permitted on flights operated by any of the 14 carriers except on codeshare flights operated by nonSkyTeam carriers. 3. Stopovers : 6 stopovers are permitted with a maximum of 3 stopovers per one travel region 4. Open Jaw : Open Jaw is permitted and is counted as one stopover. Member is responsible for any additional flight and transportation arrangements. 5. Redemption : Same deduction of mileage applies for adults, children, and infants occupying seats. 6. Reservation must be made through Korean Air only. Ticket issuance and reservation changes must also be handled through Korean Air only. 7. Blackout Dates : Award travel during blackout dates is not permitted. 8. Award tickets will be issued only if all flight segments have confirmed status. 9. Changes to flight numbers, dates, carriers, and routes are permitted before or after usage of ticket. 10. Validity : Award ticket has a validity of one year from the date of issuance. Extension is not permitted. 11. Completely unused award ticket may be returned for credit back to the member’s account (same as current SKYPASS rules). No mileage will be credited after commencement of first flight segment. 12. 10% mileage discount (on two or more award tickets of same itinerary, class, and date of issuance) does not apply to Round-the-World award travel. 13. Neither paid nor mileage redemption upgrades are permitted on Round-the-World award tickets. 14. Other SKYPASS award rules and conditions may apply. For further details, please contact a Korean Air Reservation Center or ticketing office. 5. Excess Baggage Award Program per 1 kg per 1 piece Japan, China, N.E.Asia S.E.Asia S.W.Asia Europe, Middle East, Oceania 200 700 1,000 1,500 2,500 7. Miles-to-Hotels Award Program (Mile-Lo-Hotel-Lo) Miles-to-Hotels is a program that allows SKYPASS members to redeem miles for hotel accommodations. Wilshire Grand Hotel (WGH L.A.) / Waikiki Resort Hotel (WRH Hawaii) KAL Hotel (Seogwipo/ Jeju) Hyatt Regency Incheon (Incheon) Accomodations (Per 1 night, Breakfast not included) ㆍMon~Thu : 12,000 ㆍFri~Sun : 20,000 ㆍPeak Season (7.17~8.15) : 25,000 ㆍMon~Fri : 20,000 ㆍSat~Sun : 23,000 ㆍ15,000 Room upgrade ㆍ3,500 ㆍ8,500 ㆍWGH: 5,000 ㆍWRH: 3,000 Additional Meal (Per 1 person) ㆍBreakfast : 2,000 ㆍLunch : 3,000 ㆍDinner : 4,000 ㆍSpecial Lunch /Dinner : 5,500 ㆍBreakfast : 3,500 ㆍLunch/Dinner -Menu1 : 6,000 -Menu2 : 9,000 ㆍBreakfast: -WGH : 2,500 -WRH : 1,500 ㆍLunch/Dinner -Menu1 : 3,500 -Menu2 : 5,000 Rental Car Package (Standard Room +Car Rental) ㆍMon~Thu : 17,000 ㆍFri~Sun : 25,000 ㆍPeak Season (7.17~8.15) : 30,000 Reservation ㆍ82-2-310-6677 ㆍ20,000 ㆍ82-32-745-1234 ㆍWilshire Grand 1-213-688-7777 ㆍWaikiki Resort 1-808-922-4911 * L.A. Wilshire Grand Hotel will be closed for rebuilding as of Jan 1, 2012. Excess Baggage Award program allows SKYPASS members to redeem miles for excess baggage charges. Korea Domestics - The ticket must have been issued with a Korean Air flight number. - Lounge access is available on the day of travel and is subject to lounge availability. (KAL Lounge Award is not available during the peak season Jul. 25 – Aug.5) - Transferring awards and Family Plan are not applicable. By redeeming additional mileage from your account, you may invite accompanying passenger(s) - up to four passengers including yourself - travelling on a Korean Air flight. Guam 5,000 N.America S.America 10,000 15,000 (The redemption miles on this chart are for routes between Korea and the indicated region.) * Effective Jan. 1, 2013, Excess Baggage Award redemption miles will be changed. Please refer to our website(www.koreanair.com) for more information. - Excess Baggage Award is available on a Korean Air flight only. (The flight must be operated by Korean Air and the ticket must have been issued with a Korean Air flight number.) - Maximum units of excess baggage per one passenger that can be checked by redeeming mileage are 50kgs (Korea Domestics / Outside Americas) or 2 pieces (Guam/Americas) - Transferring award is applicable. Family Plan is not applicable. - Family Plan is not applicable to Miles-to-Hotels Award program. - Conditions of Miles-to-Hotels award program are subject to change without prior notice in accordance with the agreements between Korean Air and the applicable hotels. - Penalty can be imposed in case of cancellation near the expected date of check-in. 8. Miles-to-Rent a car Award Program (Mile-Lo-Rent a car) Miles-to-Rent a car is a program that allows SKYPASS members to redeem miles for using Hanjin rent-a-car in Jeju. Redemption miles (per 24 hours) - Compact cars : 6,500 - Midsize cars : 8,000 - Fullsize cars : 13,000 * Collision Damage Waiver not included. Contact rentacar@hanjin.co.kr - Family plan and transferring awards are inapplicable to Miles-to-Rent a car Award Program.