Showtime – How To Tell Your Story - Upcoming Events 2015-16
Transcription
Showtime – How To Tell Your Story - Upcoming Events 2015-16
FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 1 What’s at stake? FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 2 What’s at stake? Your Brand FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 3 What’s at stake? FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 4 Showtime Today’s goal: A refresher on creating and presenting your story… …to capture new clients FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 5 IC Resources… Seeking the right language Maslansky + Partners word specialists Helping advisors get, keep and grow business & Historically delivering over 1,000 presentations per year Authored/co-authored 15 books on communications 5 outside research consultants Coaching over 100 HNW, UHNW & Institutional teams Fox News CNN Meet the Press Hannity & Colmes Hardball The O’Reilly Factor Data as of 04/01/2015. HNW = High net worth.= <$5million in assets. UHNW = Ultra High Net Worth=>$5million in assets. Invesco Distributors, Inc. is not affiliated with Maslansky + Partners FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 6 Largest study ever done on financial language… FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 7 Unique dial technology 100 90 80 70 60 50 40 30 20 10 0 For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 8 Creating your story… A Format Designed… to tell your story in a clear, concise and compelling manner to tell your story with consistency to answer 3 questions that prospective clients likely want to know about you to allow you to present your story in 15 minutes, 30 minutes or an hour FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 9 Creating your story… For client conversations (verbal only) Your story for prospective clients… Told in a pitchbook… Which is designed to serve as a blueprint… For formal boardroom presentations For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 10 Today Answering the 3 critical questions that prospective clients likely want to know about you. Do you understand the complexities that come with our situation? What will you do with our money? What other services do you provide in addition to investments? For illustrative purposes only FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 11 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? Q3 What other services do you provide in addition to investments? FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 12 Creating your story… Q1 Do you understand the complexities that come with our situation? For illustrative purposes only. Core Team Bios FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 13 Creating your story… Paragraph 1 Role What you do for clients Specialty Paragraph 2 Credibility Experience Awards Education Paragraph 3 Personal Hobbies Organizations/charities Family Biographical image shown is for illustrative purposes only and does not depict any real person at any real firm. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 14 Creating your story… Head shot Circa 1950’s Source: Gary Parker Photography Body shot Personality shot Circa 1990’s Caught in the Action Energetic location shots where the camera is focused on you; you are not focused on the camera Personality Someone they want to work with Media Worthy Photos the media will use to accompany quotes and stories FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 15 Creating your story… Q1 Do you understand the complexities that come with our situation? For illustrative purposes only. Core Team Bios Support Resources Any persons depicted/shown are fictional and do not represent any real person at any real firm. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 16 Creating your story… Senior Partners John Doe Portfolio Strategy Manager Selection Alternative Investments Concentrated Stock Risk Advanced Planning Jane Doe Investment Policy Fixed Income Cash Flow Budgeting Liquidity Analysis Risk Management Jim Doe Portfolio Strategy Manager Selection Cash Flow Budgeting Liquidity Analysis Risk Management Investment Professionals Joe Doe Equity & Fixed Income Financial Planning Business Development Asset Allocation Manager Review Jeb Doe Equity & Fixed Income Financial Planning Business Development Asset Allocation Manager Review Client Service Associates Julie Doe For illustrative purposes only. Client Concierge Services Client Operations James Doe Rule 144 Asset Transfers Janice Doe The persons depicted/shown are fictional and do not represent any real person at any real firm. Restricted Stock Client Cash Management FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 17 Creating your story… Q1 Do you understand the complexities that come with our situation? For illustrative purposes only. Core Team Bios Support Resources Your Firm Resources Any persons depicted/shown are fictional and do not represent any real person at any real firm. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 18 Creating your story… Frame it First FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 19 Creating your story… Stability – Your Firm Your team is backed by a large, stable and secure corporation. Resources – Your Space Your team is supported by a vast network of specialists essential to the needs of HNW investors. Expertise – Your Group Highly specialized individuals serving the unique needs of the UHNW/HNW market place. For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 20 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? For illustrative purposes only. Core Team Bios Support Resources Investment Process Any persons depicted/shown are fictional and do not represent any real person at any real firm. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 21 Creating your story… Our process for the Personalized Investment Plan For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 22 Creating your story… Our process for the Personalized Investment Plan For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 23 Creating your story… For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 24 Creating your story… For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 25 Creating your story… Ifyou you come to me with a concern about something happening in the market or around the world, my job is to put it in the context ofyou you. IIbelieve we should take a step back and talk about where you you are in your financial plan. your Because it’s not about my opinion. It’s about your yourindividual goals and how this risk could affect them. So the first thing II will do is work withyou you to determine your your exposure to this risk. How it could or could not affect you you personally. II will give a realistic assessment and have those tough conversations with you so you you youwon’t be caught off-guard. And lastly, II think it’s important to analyze and bring to life the potential benefits of any choice we make. For illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 26 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? For illustrative purposes only. Core Team Bios Support Resources Investment Philosophy Any persons depicted/shown are fictional and do not represent any real person at any real firm. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 27 Investment Philosophy… What we believe Five Rules Maintain Objectivity Control Risks Comprehensive Discovery Fees Matter Tax Smart Investing For illustrative purposes For illustrative purposes only. This does not constitute a recommendation of the suitability of any investment strategy for any particular investor. only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 28 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? For illustrative purposes only. Core Team Bios Support Resources Investment Philosophy Investment Process via Case Study Any persons depicted/shown are fictional and do not represent any real person at any real firm. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 29 Creating your story… Illustrate the investment process via case study Case Study Structure Challenges Recommendations Results For illustrative purposes only. Case Study images shown are for illustrative purposes only and do not depict any actual case study of any actual financial advisor. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 30 Creating your story… Q1 Do you understand the complexities that come with our situation? Core Team Bios Q2 Support Resources Investment Philosophy What will you do with our money? Q3 What other services do you provide in addition to investments? Any persons depicted/shown are fictional and do not represent any real person at any real firm. For illustrative purposes only. *as applicable and appropriate. Financial Services (noninvestment)* FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 31 Creating your story… Financial FinancialServices Services(non-investment)* (Non-Investment)* Coordinating with attorneys and accountants Bill paying & cash management Liquidity events Employer Stock and option planning Insurance planning Trusts Asset protection Business valuation Collectibles management For illustrative purposes only. Invesco Distributors, Inc. does not offer any of these services. *as applicable and appropriate. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 32 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? Core Team Bios Support Resources Investment Philosophy Q3 What other services do you provide in addition to investments? Any persons depicted/shown are fictional and do not represent any real person at any real firm. For illustrative purposes only. *as applicable and appropriate. Wealth Transfer and Charitable Giving* FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 33 Creating your story… * Wealth WealthTransfer Transferand & Charities Charities* Estate planning Family governance Succession planning Philanthropy For illustrative purposes only. Invesco Distributors, Inc. does not offer any of these services. *as applicable and appropriate. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 34 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? Core Team Bios Support Resources Investment Philosophy Q3 What other services do you provide in addition to investments? Any persons depicted/shown are fictional and do not represent any real person at any real firm. For illustrative purposes only. *as applicable and appropriate. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC Concierge Services* VKC-ST-PPT-3I 4/15 35 Creating your story… Concierge ConciergeServices* Services* Private healthcare concierge Home security Personal security International travel emergency evacuation Pet care Private travel Family education & coaching College entrance consulting Purchasing Property (Home) Management For illustrative purposes only. Invesco Distributors, Inc. does not offer any of these services. *as applicable and appropriate. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 36 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? Core Team Bios Support Resources Investment Philosophy Q3 What other services do you provide in addition to investments? Any persons depicted/shown are fictional and do not represent any real person at any real firm. For illustrative purposes only. *as applicable and appropriate. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 37 Creating your story… Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? Core Team Bios Support Resources Your Firm Resources Investment Process Investment Philosophy Investment Process via Case Study Financial Services (noninvestment)* Wealth Transfer and Charitable Giving* Concierge Services* Q3 What other services do you provide in addition to investments? Any persons depicted/shown are fictional and do not represent any real person at any real firm. For illustrative purposes only. *as applicable and appropriate. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 38 FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 39 Images shown are for illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 40 Images shown are for illustrative purposes only. *As applicable and appropriate. Core Team Bios Support Resources Your Firm Resources Investment Process Investment Philosophy Investment Process via Case Study Financial Services (noninvestment)* Wealth Transfer and Charitable Giving* Concierge Services* FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 41 Putting it all together Q1 Do you understand the complexities that come with our situation? Q2 What will you do with our money? Q3 What other services do you provide in addition to investments? For illustrative purposes only. *as applicable and appropriate. Client Centered Opener Core Team Bios Support Resources Your Firm Resources Investment Process Investment Philosophy Investment Process via Case Study Financial Services (noninvestment)* Wealth Transfer and Charitable Giving* Concierge Services* Benefits-Based Close FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 42 Image shown is for illustrative purposes only. FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 43 What’s at stake? FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I 4/15 44 "Showtime" is based on the Invesco Consulting programs, "The Nine Lives of the Affluent," "Boardroom Presenting," "Brand U", "Fi-natical Curiosity," "New Word Order," "RainMaker," "Speak Performance," "StorySelling" and "Tell Me More." ”The Nine Lives of the Affluent” is based on the book, The Millionaire's Advisor: High-Touch, High Profit Relationship Strategies of Advisors to the Wealthy, by Russ Alan Prince and Brett Van Bortel (2003) published by Institutional Investor News. All research was conducted by Prince & Associates during their “Nine-Lives” study in February 2013. ”Boardroom Presenting” is based on our firm's research with Jim Morel of JAM Consulting (2000) and Maslansky + Partners (2007-2011). ”Fi-natical Curiosity” is based on our firm's work with Russ Alan Prince, Prince & Associates, “The Question Guys” (Bret Nicholaus and Paul Lowrie) as well as the book, Wealth Management: The New Business Model for Financial Advisors, by Russ Alan Prince and Hannah Shaw Grove (2003), published by Penton Media. Used with permission. ”New Word Order” is based on our firm's ongoing research with Maslansky + Partners. ”RainMaker” is based on research conducted by Prince & Associates in 2000, 2003 and 2010 and on the book, RainMaker: Strategic Partnering with Attorneys and Accountants to Create a Pipeline of New Affluent Clients, by Russ Alan Prince and Brett Van Bortel (2006) published by the National Underwriter Company. All data contained within this material can be attributed to one of these sources unless otherwise noted. ”Speak Performance” is based on our work with Jim Morel of JAM Consulting Group (1998-2011) and the book, The Top Performer's Guide to Speeches and Presentations by Tim Ursiny and Gary DeMoss (2007), published by Sourcebooks, Inc.. ”StorySelling” is based on the book, StorySelling for Financial Advisors: How Top Producers Sell by Scott West and Mitch Anthony (2000) published by Kaplan Publishing. "Tell Me More" is based on our firm's research with John Evans (Screenwriter) and Bob DeRosa (Screenwriter) in October 2011. Invesco Distributors, Inc. is not affiliated with Russ Alan Prince, Prince & Associates, Jim Morel, JAM Consulting , Maslansky + Partners, “The Question Guys,” Hannah Shaw Grove, Tim Ursiny, Mitch Anthony, John Evans or Bob DeRosa. This material is for illustrative, informational and educational purposes only. If the illustrations herein are used outside of the designated audience, it is the respective user's responsibility to ensure that such material complies with all applicable regulations and is filed with the appropriate regulatory bodies if so required. We make no guarantee that participation in this program or utilization of any of its content will result in increased business. It is important to remember that discussions regarding any additional services you might offer be conducted in accordance with your firm's policies and procedures. Should you have any questions regarding such, please consult your branch manager and/or compliance representative for additional information. The opinions expressed are those of the author and are subject to change without notice. These opinions may differ from those of other Invesco investment professionals. “Smith and Hadley” and “Many & Moore” are fictional firms and persons depicted in this material are fictional, are shown for illustrative purposes only and are not intended to represent any real firm or persons at any real firm. The purpose of this guide is to provide a physical hypothetical illustration of Invesco Consulting’s “Showtime” principles at work. Photos sources with permission from Thinkstock® FOR USUS INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC VKC-ST-PPT-3I VKC-ST-PPT-3I 4/15 45 FOR US INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC FOR US INSTITUTIONAL InvescoINVESTOR Distributors, USE Inc. ONLYVKC-ST-PPT-3I - NOT FOR USE WITH 4/15 THE PUBLIC US-3578 VKC-ST-PPT-3I 4/15 46