Innovation - Department of Medicine
Transcription
Innovation - Department of Medicine
ANNUAL REPORT 2005 – 2006 “A network without walls, without professional boundaries, and without limits on quality patient care, research, and education” DEPARTMENT OF MEDICINE Calgary Health Region and University of Calgary Page 1 of 71 VISION, MISSION & CORE PRINCIPLES OF THE DEPARTMENT OF MEDICINE (Photography by Ted Grant – used by permission) To prevent disease, to relieve suffering and to heal the sick – this is our work. Sir William Osler OUR VISION Creating the medical network of the 21st Century A network without walls, without professional boundaries, and without limits on quality patient care, research, and education OUR MISSION To be the best Department of Medicine in the country To be widely recognized for advancing health and wellness, leading innovation, creating technologies and disseminating knowledge OUR CORE PRINCIPLES Innovation – Excellence – Patient Care – Scholarship – Education Leadership – Technology Page 2 of 71 Table of Contents EXECUTIVE SUMMARY .....................................................................................................................................................4 SIGNIFICANT DEPARTMENTAL ACHIEVEMENTS .....................................................................................................................4 NOTEWORTHY DIVISIONAL ACCOMPLISHMENTS ...................................................................................................................4 QUALITY IMPROVEMENT & PATIENT SAFETY INITIATIVES ....................................................................................................4 INNOVATIONS ........................................................................................................................................................................5 EDUCATION AND RESEARCH HIGHLIGHTS .............................................................................................................................5 CHALLENGES FOR NEXT FISCAL YEAR ..................................................................................................................................5 PRIORITIES FOR NEXT FISCAL YEAR ......................................................................................................................................5 DEPARTMENTAL STRUCTURE AND ORGANIZATION ..............................................................................................6 ADMINISTRATIVE STAFF................................................................................................................................................7 DEMOGRAPHICS OF THE DEPARTMENT OF MEDICINE ............................................................................................................8 ACCOMPLISHMENTS AND HIGHLIGHTS ...................................................................................................................10 NOTEWORTHY DEPARTMENTAL ACCOMPLISHMENTS AND HIGHLIGHTS .............................................................................10 SPECIFIC CLINICAL HIGHLIGHTS .........................................................................................................................................12 EDUCATION .........................................................................................................................................................................13 RESEARCH ...........................................................................................................................................................................14 MEDICAL LEADERSHIP AND ADMINISTRATION ....................................................................................................................14 CHALLENGES AND PRIORITIES ...................................................................................................................................15 CHALLENGES FOR THE NEXT FISCAL YEAR .........................................................................................................................15 PRIORITIES FOR THE NEXT FISCAL YEAR .............................................................................................................................15 FUTURE DIRECTIONS.......................................................................................................................................................16 WORKFORCE PLANNING ................................................................................................................................................17 RECRUITMENT FOR 2005 – 2006..........................................................................................................................................17 ATTRITION TO DEPARTMENT FOR 2005 – 2006....................................................................................................................19 QUALITY SAFETY & HEALTH IMPROVEMENT........................................................................................................20 EXECUTIVE SUMMARY ........................................................................................................................................................20 QUALITY, SAFETY, AND HEALTH INFORMATION .................................................................................................................20 QUALITY IMPROVEMENT/SAFETY STRUCTURE – WITHIN DEPARTMENT OF MEDICINE AND NE PORTFOLIO .......................27 QUALITY IMPROVEMENT AND PATIENT SAFETY PROGRAM HIGHLIGHTS ............................................................................28 INNOVATION.......................................................................................................................................................................32 APPENDICES........................................................................................................................................................................33 APPENDIX #1: SUMMARY OF MEDICINE QUALITY AND SAFETY IMPROVEMENT PROJECTS..................................................33 DIVISION OF DERMATOLOGY ...............................................................................................................................................36 DIVISION OF ENDOCRINOLOGY AND METABOLISM ..............................................................................................................37 DIVISION OF GASTROENTEROLOGY .....................................................................................................................................39 DIVISION OF GENERAL INTERNAL MEDICINE.........................................................................................................43 DIVISION OF GERIATRIC MEDICINE...........................................................................................................................52 DIVISION OF HEMATOLOGY AND HEMATOLOGIC MALIGNANCIES .......................................................................................55 DIVISION OF INFECTIOUS DISEASES .........................................................................................................................61 DIVISION OF NEPHROLOGY .............................................................................................................................................63 DIVISION OF RESPIROLOGY..................................................................................................................................................65 DIVISION OF RHEUMATOLOGY.............................................................................................................................................70 This report is respectfully submitted by: Dr. John Conly MC, FRCPC, FACP, Professor and Head University of Calgary and Calgary Health Region, on behalf of the Department of Medicine, November 2006 Page 3 of 71 Executive Summary Significant Departmental Achievements ¾ Telehealth service delivery continues to exceed our targets ¾ Recruitment of 31 individuals • Including 3 Clinical Scholar; 7 Clinical; 12 Major Clinical; 7 GFT and 2 Adjunct positions • Canadian Chair for Therapeutic Endoscopy – sponsored by Pentax • Addition of the first Aboriginal physician in the Department of Medicine ¾ Retention – Seeking Balance Study undertaken to identify work life balance issues ¾ Fund Raising Initiatives • $1.29 Million from Foothills Home Lottery Board for Ward of the 21st Century • $28,000 from Foothills Hospital Volunteer Association for FMC PCU 36 • $83,000 ATCO donation to support Ward of the 21st Century • $1.7 Million from Foothills Home Lottery Board for development of BMT Unit ¾ Innovations • Integration of innovations into the Medical Service Delivery • Comprehensive framework for evaluation of innovation projects established • Baseline data collection ¾ First Annual Awards Night for Department of Medicine • New awards established for Clinical Excellence, Innovation and Professionalism ¾ Completion of POSP Initiative with selection of vendor – EMIS for the EMR Noteworthy Divisional Accomplishments ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ New pan-Alberta educational program for residents in Dermatology New Clinics for dermatology, immunodermatology and genetic skin diseases New Telehealth clinic for diabetes in pregnancy in Lethbridge Central triage for patients waiting for assessment in Gastroenterology and Rheumatology IBD Nurse Practitioner hired to help transition in-patients to out-patients Nurse clinicians help plan for Colon Cancer Screening Centre Extended GI service plan developed in collaboration with Rural Medicine Transition clinic (YARD) for Young Adults with Rheumatic Diseases functioning Geriatrics telehealth accounts for 35% of the total Departmental teleconsult service Telehealth Program for Rheumatology to Pincher Creek & Rocky Mountain House Seniors Campus has been accepted by the Reach! Campaign IMGs integrated in active work New GMU service has been established at FMC and enhanced at the RGH Urgent Assessment Clinic satellite clinic opened at RGH FACT accreditation of BMT program Nurse Practitioner Role expanded for Inpatient and HPTP in Infectious Diseases Nocturnal Hemodyalysis introduced Interventional bronchoscopy program established Quality Improvement & Patient Safety Initiatives ¾ Continued challenge to address cultural change, support and momentum ¾ Projects include • Medication reconciliation • GRIDLOC • Chemotherpay storage and • Safe Spaces labeling • Safer Health Care Now ¾ Preparation to implement PCIS Page 4 of 71 Innovations ¾ ¾ Hired 73% of allocated staff by fiscal year end Launched or expanded a number of specialty clinics including: • Atrial Fibrillation Clinic • Cough clinic • Tertiary Obesity clinic • Sputum diagnostic clinic • Expanded the Congestive Heart Failure clinic • Young Adults with Rheumatic Disease (YARD)clinic Nurse Practitioners in Medical Services increased to 7 • Expanded General Internal Medicine Urgent Assessment Clinic • Created central referral and triage in Gastroenterology, Nephrology and Rheumatology. • Launched education intervention to support patient knowledge and uptake of alternative modalities of dialysis. • Piloted standardization of peri-operative referral process and lab work. • Strengthened care transitions from acute care to community in congestive heart failure, chronic obstructive pulmonary disease, and stroke secondary prevention. • Enhanced use of clinical practice guidelines in Infectious Diseases and Osteoarthritis • Supported rural specialist access: gestational diabetes clinic via telehealth to Lethbridge. • Completed evaluation plans and related databases for all innovation initiatives. Education and Research Highlights Residency Training Program ¾ Increased RTP slots to 47 in the current year Full accreditation of the program until 2009 Accreditation of Nephrology and Respirology achieved Research Highlights ¾ 463 non peer reviewed publications (includes editorials and letters), ¾ 153 additional articles submitted to peer reviewed publications ¾ 64 articles published in non-peer reviewed publications ¾ 58 books and book chapters published ¾ 241 abstracts published ¾ 356 invited presentations Challenges for Next Fiscal Year ¾ ¾ ¾ ¾ ¾ ¾ ¾ Workforce deficit in meeting manpower targets Space – availability for both clinical and office space Successful implementation of the EMR project Ensure renewal process for ARP is established Meeting the expanded Regional acute care capacity Ongoing fiscal support for innovation initiatives Planning and implementation of site planning in preparation for moves to multiple sites under development ¾ Meeting recruitment targets of 25 - 30 FTEs (15 – 20 plus 10 – 15 additional FTEs to account for attrition) per year to meet clinical service requirements and train future IM specialists Accommodating current and short term space requirements Supporting the deployment of an EMR solution in outpatient clinics as part of the overall Outpatient Clinical Care Integration Strategy Planning for ARP renewal with strategic and tactical issues in a complex political environment Employing the Ward of the 21st Century as a template for South Hospital planning Finding operational funding for current and future innovation initiatives Priorities for Next Fiscal Year ¾ ¾ ¾ ¾ ¾ Page 5 of 71 DEPARTMENTAL STRUCTURE AND ORGANIZATION Dr. John Conly Regional Clinical Department Head, Medicine Division of Dermatology Dr. Richard Haber Hanifa Rhemtulla 944-2783 Division of Gastroenterology Dr. Ron Bridges Division of Endocrinology & Metabolism Dr. Alun Edwards Division of Geriatric Medicine Dr. James Silvius Cheri Wright 210-9356 JoAnne Taylor 220-5926 Vilma SvetinaAtkins 943-5681 Marlene Kupchanko 521-3707 Toby Hately 220-8479 Theresa Williams 220-3037 Beverly Forbes 943-3775 Division of General Internal Medicine Dr. Robert Herman Division of Hematology & Hematologic Malignancies Dr. Graham Pineo* Division of Infectious Diseases Dr. Ron Read Division of Immunology & Allergy Vacant Division of Medical & Radiation Oncology Dr. Vivien Bramwell Division of Nephrology Dr. Nairne Scott-Douglas Division of Respiratory Medicine Dr. Chris Mody Division of Rheumatology Dr. Liam Martin Suzanne Buffel 944-4451 Vacant Louise Kosmack 944-2804 Vi Glover 220-7725 * Dr. Doug Stewart replaced Dr. Pineo – March 2006 Page 6 of 71 ADMINISTRATIVE STAFF Page 7 of 71 Demographics of the Department of Medicine MALE 7 9 25 FTE 7.0 8.9 24.7 FEMALE 5 7 5 FTE 5.0 5.1 4.1 AVE. AGE 52.5 45.1 41.5 Left Department 0 0 0 Geriatric Medicine General Internal Medicine Hematology 5 22 10 4.6 20.9 9.8 3 15 4 2.2 15.0 3.4 41.3 40.7 44.1 0 0 0 1 7 2 8 36 14 Infectious Disease Medical & Radiation Oncology Nephrology 10 9.8 3 1.2 40.6 0 2 13 5 16 4.2 15.0 4 4 4.0 4.0 48.8 44.3 0 0 1 2 9 20 Respirology Rheumatology 17 8 16.5 8.0 5 8 4.8 7.8 43.1 51.0 0 0 3 0 Cardiology* 17 16.5 4 4.0 50.0 0 1 22 16 196 21 60.6 44.9 0 29 217 Divisions Dermatology Endocrinology Gastroenterology Recruits TOTAL 12 2 16 1 30 7 * Cardiology appointments are secondary to Medicine. TOTALS 146 145.8 67 Page 8 of 71 Dermatology Endocrinology Gastroenterology Clinical Scholars 0 1 3 C 10 3 8 MC 0 6 7 GFT 2 6 12 TOTAL 12 16 30 Leaves 1 - MAT Months per Fiscal Year 3.5 2 - ED 1 - MAT 15.0 5.0 Geriatric Medicine 0 0 8 1 1 - LOA 9.0 General Internal Medicine 0 14 15 7 1- MAT 5.5 Hematology 1 3 4 6 9 36 14 2 - MED 9.5 1 - MAT 12.0 2 - SAB 15.0 1 - SAB 8.0 1 - LOA 9.0 Infectious Disease 1 0 3 9 Medical & Radiation Oncology 0 3 0 6 Nephrology 0 4 6 10 13 9 20 Respirology 0 1 13 8 Rheumatology 0 7 2 7 22 16 Cardiology * 0 3 6 12 21 86 218 ARP Members 2 16 21 8 23 12 11 0 12 19 14 1 - ED 2.0 16 93.5 154 * Cardiology appointments are secondary to Medicine. TOTALS 6 56 70 Legend MAT Recruitment by Division Maternity Leave ED Educational Leave LOA Leave of Absence MED Medical Leave SAB Sabbatical Leave Page 9 of 71 Accomplishments and Highlights Noteworthy Departmental Accomplishments and Highlights 1) Telehealth Service Delivery ¾ Expansion of Telehealth consultative services Department of Medicine ¾ Team based approach lead for Dr. J. Silvius and the Telehealth co-ordinator ¾ Teleconsultations from all three hospital sites implemented for geriatrics, nephrology, infectious diseases, clinical immunology and general medicine ¾ Continue to exceed our targets Clinical Area Clinical Consultation Hours (June 1, 2005 – May 31, 2006) Geriatrics 622.0 Paediatrics 444.3 Mental Health 245.3 Diabetes 106.8 Clinical - Education 85.0 Cardiology 65.9 Rheumatology 48.8 Palliative 40.0 Rehabilitation 24.5 Nephrology 22.0 Case Conference (patient present) 21.3 Discharge Planning 12.3 Genetics 11.0 Internal Medicine 10.0 Forensic Mental 8.5 Emergency/ICU 3.7 Wound Care 3.5 Surgery 2.5 Infectious Disease 2.0 Neurology 2.0 Oncology 2.0 General Practitioner Consult 1.0 Group Total 1784.2 2) Recruitment ¾ 29 individuals have begun work in Calgary Health Region ¾ 7 of these were Clinical, 12 were Major Clinical and 7 were GFT ¾ 3 took Clinical Scholar positions ¾ Of these 29, 9 were Female and 17 were males ¾ 21 individuals became part of the ARP 3) Fund Raising Initiatives ¾ Receipt of $1.29 million from the Foothills Home Lottery Board to be used for the Ward of the 21st Century (U36) medication technology and for surveillance equipment Page 10 of 71 ¾ Donation received from the Foothills Hospital Volunteer Association in the amount of $28,000 for the Foothills Medical Centre PCU 36 ¾ Additional ATCO donation of $83,000 representing the second installment of a three-year commitment in support of the Ward of the 21st Century ¾ Receipt of $1.7 million from the Foothills Home Lottery Board to be used for the development of a new Bone Marrow Transplant Unit 4) Retention - Seeking Balance Study The SEEKING BALANCE study was completed in October 2006 and the final report will be sent out before Christmas. The objective of this study was to identify what members of the Department of Medicine perceived as pertinent work life balance issues and to make recommendations for change. The study consisted of three parts: 1) A baseline survey sent to all members in November 2004 to assess physicians’ work attitudes and experiences, 2) A one hour face to face interview of 54 representative department members to discuss what matters and to seek ideas for change, and 3) A comprehensive mail-out survey to all members in the spring of 2006 based on themes and issues identified from the interview data. This massive input of ideas has been summarized in the final report. There is no doubt that physician wellness and work life integration are now recognized as vital to recruitment, retention and quality patient care. We look forward to the challenge of implementing these ideas for change as well as educating physicians and administrators about the importance of both healthy physicians and workplaces. 5) Innovations ¾ Integration of innovations into the Medical Service Delivery ¾ Comprehensive framework for evaluation of innovation projects established ¾ Baseline data collection 6) Initiated the First Annual Awards Night for members of the Department of Medicine ¾ New awards established for Clinical Excellence, Innovation and Professionalism 7) Canadian Chair for Therapeutic Endoscopy 8) Addition of the first Aboriginal physician in the Department of Medicine 9) Completion of POSP Initiative with selection of vendor – EMIS for the EMR Foundations of Medicine 10) Residency Training Program ¾ Increased RTP slots to 47 in the current year ¾ Achieved full accreditation of the program until 2009. ¾ Accreditation of Nephrology achieved ¾ Accreditation for Respirology achieved Page 11 of 71 Specific Clinical Highlights International Medical Graduate Training In 2002, General Internal Medicine initiated a program to sponsor foreign trained Internists as ward physicians within the general medical units. The role of these physicians is to provide the primary care for the medical inpatients and extend the capacity of our attending physicians. What became evident is that after a period of time of orientation to Canadian medicine, these ward physicians showed a adequate level of competency to handle complex medical patients, and were lacking only a Canadian credential to assume full practice. The Alberta International Medical Graduate Training Program (AIMG) offers funded Internal Medicine residency positions for these physicians and we were fortunate to receive approvals on each of our requests for positions. This opportunity has allowed us to provide the primary care required on the admitting services, offer full funded Internal Medicine residency positions to our ward physicians, and maintain a high success rate in the IM training program with these Residents. Based on our success, and a similar program in Cardiology, the CHR initiated the Calgary Clinical Assistant Program in late 2006. Additional new positions were given to Medicine by this program. At the time of writing, we have 13 International Medical Graduates working as ward physicians in Pulmonary Medicine, Hematology and Bone Marrow Transplantation, Nephrology, and General Internal Medicine. Physician Office System Project During this fiscal year, a major effort was launched by Medicine to review the feasibility of introducing an Electronic Medical Record system (EMR) to support the clinical care provided by our physicians in our outpatient clinics. This effort, co - chaired by Drs. Edworthy and Mellor, and supported by Mr. R. Mohr, made a recommendation to Medicine to proceed with the selection and implementation of an EMR. This new system would be supported through the Physician Office System Program, and be integrated as required within the CHR enterprise patient information environment. An exhaustive and best of practice approach was used to select the best possible commercial software product from a list of eleven POSP approved products. This approach included • Financial review of the software vendors corporate information • Ability to meet our business requirements • Technical review by University and CHR IT staff • Clinical scenario testing against our scripted requirements using an expert panel approach • Presentations from the Software vendors on how they would approach and organize the implementation • Site Visits to existing customers operating with similar size and scope • A “Sandbox” test environment to allow our various user groups to familiarize themselves with the look and feel of the software product and express a preference • A “Best and Final Offer” submission b the two final vendors From this rigorous process, a recommendation was supported by the participants in Medicine to contract with Egton Medical Information Systems for supply and installation. Page 12 of 71 Education During the past year the enrollment of residents in the core R1 to R3 Internal Medicine Residency Program continued to increase from our traditional allocation of 30 positions. As of July 1, 2006 our core program will have 52 residents, which assists in meeting the shortage of Medical Specialists in the Calgary Region, Alberta, and Canada. This increase was due to supplementary allocations of positions from the Alberta Government, including the relatively new Alberta International Medical Graduate program which provides funding for six of our Core Program residents. In addition the Subspecialty Residency Programs support 32 additional residents or fellows at the R4 and R5 levels in Royal College of Physicians and Surgeons Accredited Residency programs. In summary, the Department of Medicine Core and Subspecialty Residency Programs are educating a total of 84 physicians who will enter practice and assist with addressing the physician shortage situation. In parallel to the increase in resident enrollment the Department has recruited clinical teachers and increased the clinical education experiences (“Rotations”). The following rotations have been added in the past year: 1). An additional senior resident role on the FMC and PLC site Medical Teaching Units with an emphasis on teaching and leadership skills. 2). A Dermatology and Allergy rotation with the leadership of Dr. Richard Haber, Regional Clinical Division Chief of Dermatology, and Dr. Tom Bowen. 3). A senior resident General Internal Medicine rotation at the Rockyview General Hospital under the leadership of Dr. Ghazwan Altabbaa. The Program Subspecialty rotations have also increased their clinical experiences at the Rockyview General Hospital more than has been the tradition in the past, and benefiting from the learning opportunities at this sister hospital. The Program has been actively organizing teaching on the Royal College of Physicians of Canada CANMEDs competencies assisted by grants from the Faculty of Medicine and Alberta Government and provided in collaboration with the Canadian Medical Association and Alberta Medical Association Physician and Family Support Program. With respect to the coming year a strategic plan for the Program is near completion by a committee chaired by Dr. Paul Gibson. Priority areas for development and innovation will be the General Internal Medicine educational experiences, ambulatory clinical care, community care in centers outside of Calgary on the model of our traditional rotation in Lethbridge, which has been very successful for emulation. The Alberta Rural Physician Program is supportive of this outreach community rotation initiative. It continues to be our vision to educate young physicians to lead the future of medicine. Page 13 of 71 Research During the 2006 calendar year, based on the submitted reports, Department members disseminated their knowledge in the following venues: ¾ 463 articles, editorials and letters ¾ 153 additional articles submitted to peer reviewed publications ¾ 64 articles published in non-peer reviewed publications ¾ 241 abstracts published ¾ 58 books and book chapters published ¾ 356 invited presentations The members also contributed to the development of future medical researchers by mentoring and supervising the work of 254 learners at undergraduate, graduate and post-graduate levels. Medical Leadership and Administration We have added one physician to the Department of Medicine to assist in Administrative roles. Dr. Maria Bacchus has joined us in July of 2005 as Vice Chair, Strategic Planning and Clinical Affairs. Dr. Jane Lemaire also continued in her role of Vice-Chair, Career Development. We are very pleased to have both physicians work in these capacities. . Page 14 of 71 Challenges and Priorities Challenges for the Next Fiscal Year ¾ ¾ ¾ ¾ ¾ ¾ ¾ Workforce deficit in meeting manpower targets Space – availability for both clinical and office space Successful implementation of the EMR project Ensure renewal process for ARP is established Meeting the expanded Regional acute care capacity Ongoing fiscal support for innovation initiatives Planning and implementation of site planning in preparation for moves to the o TRW (Translational Research Wing) Building (U of C) o RRDTC (Richmond Road Diagnostic Treatment Centre) o Sheldon M. Chumir Facility o Planning for the new West Tower located at the Foothills Medical Center o Planning for the New Cancer Institute o Planning for the New South Hospital o Planning for the Obstetrics/ Gynecology Annexation to the ACH or the new West Tower at the FMC Site Priorities for the Next Fiscal Year ¾ Meeting recruitment targets of 25 - 30 FTEs (plus 10 – 15 to account for attrition) per year to meet clinical service requirements and train future IM specialists ¾ Accommodating current and short term space requirements ¾ Supporting the deployment of an EMR solution in outpatient clinics as part of the overall Outpatient Clinical Care Integration Strategy ¾ Planning for ARP renewal with strategic and tactical issues in a complex political environment ¾ Employing the Ward of the 21st Century as a template for South Hospital planning ¾ Finding operational funding for current and future innovation initiatives Page 15 of 71 Future Directions Positioning the Department of Medicine to be leaders in innovation to promote our clinical, research and educational mission by ¾ Strengthening our integration of care, from the in-patient setting to our Out-Patient Clinics to maintaining our patients’ health in the community. This will be facilitated by leveraging innovations, technology and the skills of our talented team members to promote a patient centered experience. ¾ Fostering partnerships with other faculties, disciplines and the community ¾ Promoting wellness of both our patients and our team members ¾ Improving access to care through partnerships and innovations, building on the Medical Access to Service Conference Model and Central Referral System. ¾ Promoting organizational and educational changes which foster teamwork as we continue to move from individual excellence to team excellence such as the Ward of the 21st Century team. ¾ Strengthening our most valuable asset, our team members, by recruiting and retaining them through recognition, mentorship and providing opportunities for growth Page 16 of 71 Workforce Planning Recruitment for 2005 – 2006 Primary Division Last Name First Name Starting Date Came from Primary Site ARP? U of C Appt. FTE Sex Cardiology Veenhuyzen George 15-Aug-05 Kingston, ON FMC Yes MC 1.00 M Dermatology Hackett Sharon 08-Jun-05 Montreal, PQ FMC No C 1.00 F Dermatology Haber Richard 01-Dec-05 Victoria, B.C. FMC Yes GFT 1.00 M Endo Bhayana Shelly 01-Nov-05 Toronto, ON PLC Yes MC 1.00 F GIM Huan Susan 01-May-05 Thunder Bay, ON FMC Yes C 0.50 F GIM Altabbaa Ghazwan 24-May-05 Damascus (via Sumerside, PEI) RVH Yes MC 1.00 M GIM Sivakumar Chandrasekaran 01-Jul-05 England FMC Yes MC 0.40 M GIM Bacchus C. Maria 11-Jul-05 Toronto, ON FMC Yes GFT 1.00 F GIM Scott Ian 01-Sep-05 Victoria, B.C. PLC No C 1.00 M GIM Clearsky Lorne 14-Sep-05 Winnipeg, MB RGH No MC 1.00 M GIM Datta Partha 15-Nov-05 Hamilton, ON RGH Yes MC 1.00 M GIM Ali Khan 30-Jan-06 Calgary (via Mayo, Rochester, MN) RGH No MC 1.00 M GIM Sporina Jan 01-Mar-06 Calgary (IMG from Slovakia) RGH Yes MC 1.00 M Gastro Kaplan Gilaad 01-Jul-05 Windsor, ON FMC No Clin Sch 1.00 M Gastro Turbide Christian 11-Jul-05 Montreal, PQ PLC Yes C 1.00 M Gastro Jones Jennifer 01-Sep-05 Halifax, NS (via Rochester, MN) HSC Yes Clin Sch 0.50 F Gastro Kareemi Munaa (Mani) 01-Sep-05 Halifax, NS FMC No C 1.00 M Page 17 of 71 Primary Division Last Name First Name Starting Date Came from Primary Site ARP? U of C Appt. FTE Sex Gastro Rioux Kevin P. 01-Sep-05 Edmonton, AB FMC Yes GFT 1.00 M Gastro Raza Mamoon 27-Oct-05 Winnipeg, MB PLC No C 1.00 M Gastro Liu Hongquin 12-Dec-05 Calgary, AB HSC No Adjunct 1.00 M Gastro Andrews Christopher 23-Jan-06 Rochester, MN FMC Yes GFT 1.00 M Geriatrics Sivakumar Chandrasekaran 01-Jul-05 England FMC Yes MC 0.60 M Haematology Geddes Michelle N. 01-Jan-06 Calgary, AB FMC Yes Clin Sch 0.40 F Haematology Daly Andrew 01-Mar-06 Toronto, ON PLC Yes C 1.00 M ID Louie * Marie 13-Apr-05 Calgary (originally Toronto, ON) PLC No GFT ID Johnson Andrew 01-Sep-05 Seattle, WA PLC Yes MC 1.00 M Nephrology MacRae Jennifer 01-Sep-05 Vancouver, B.C. FMC Yes GFT 1.00 F Nephrology Vitale George 01-Sep-05 Toronto, ON FMC No MC 1.00 M Nephrology Sun Jian 01-Mar-06 Edmonton, AB HSC No Adjunct 1.00 M Respirology Hirani Naushad 01-Apr-05 London, ON PLC Yes MC 1.00 M Respirology Fell Charlene 01-Jul-05 Toronto, ON PLC Yes MC 1.00 F Respirology Davidson Warren 01-Jan-06 Vancouver, B.C. RVH Yes GFT 1.00 M F * Dr. Louie is a member of the Provincial Labs. She is assisting with consultations and HPTP service. Page 18 of 71 Attrition to Department for 2005 – 2006 The following table indicates physicians and the reasons for their absences. PHYSICIAN Reason for absence Months DEVLIN TURBIDE VEENHUYZEN Shane Christian George Educational LOA Educational LOA Educational LOA FORBES TAUB Anna Ken LOA LOA GOLDSTEIN JENKINS Cheryl Deirdre Maternity Maternity MYDLARSKI NASH Regine Carla Maternity Maternity BROWN LOUIE Chris Tom Medical LOA Sabbatical MURUVE Dan Sabbatical POON Man-Chiu Sabbatical 9 6 1 9 9 5.5 12 3.5 5 9 6 8 9 TOTAL MONTHS 92 No one left the Department of Medicine. A couple of senior members have decreased their FTE in preparation for retirement but all are still working a minimum of 0.2 FTE. Page 19 of 71 Quality Safety & Health Improvement Dr. Elizabeth MacKay, Jamie Stroud & Tricia McBain Executive Summary We have been challenged with encouraging culture change, support, and momentum in the areas of quality improvement and patient safety. Significant projects with large scale change implications within the Region this year – including the preparation to implement PCIS – have competed for employee’s time and energy. Regardless of this, however, the support for quality improvement and patient safety activities continues to slowly grow. Significant work has been accomplished involving several substantial projects within the Department of Medicine. Further summarized below, these include; GRIDLOC, Safe Spaces, Safer Health Care Now – medication reconciliation, further development of Safety Action Teams, chemotherapy storage and labeling, and participation with innovation projects. Last year’s development of a VP of safety and a division within QSHI to support the patient safety agenda speak to the Region’s commitment to this important work. This safety focused infrastructure, through the addition of the “Clinical Safety Evaluation” department, has evolved and developed to provide improved identification, solution-development, and feedback of identified safety hazards and adverse events. Specific attention was given to the need for section 9 protections of such safety discussions and also for a clearer mechanism for follow-up, feedback and evaluation of developed safety strategies. Quality improvement teams and councils have evolved, over the last year, and will continue to develop in order to further integrate this patient safety component into their mandates. The following section, as this is the first time it has been discussed in an Annual Report, will provide a detailed account of the background, structure, and function of the new Clinical Safety Evaluation component of QSHI, and its relationship to the quality improvement and patient safety program of the Department of Medicine. Following this, further details and highlights of the various projects mentioned above will be provided. Quality, Safety, and Health Information “Clinical Safety Evaluation”: The internal and external reviews into two unexpected patient deaths in 2004 served as a “wake-up call” for this Region and resulted in the re-examination of this Region’s safety practices and procedures. Clinical Safety Evaluation is a department within Quality, Safety and Health Information, and was established to provide additional support and resources to help carry the Region’s safety agenda forward. Thus, the Clinical Safety Leader position was created, with the responsibility of leading Safety Management within each Portfolio. The Clinical Safety Leader jointly reports to Clinical Safety Evaluation and to their Portfolio Executives. Specific attention was given to the need for section 9 protections of such safety discussions but a clearer mechanism for follow-up, feedback and evaluation of developed safety strategies was also clarified. Page 20 of 71 The following paragraphs and sections, under this heading of “Clinical Safety Evaluation”, serve to highlight the key roles, responsibilities, and functions of this new area within Quality, Safety, and Health Information. The end of this portion will be marked by an illustration outlining the key connections and relationships formed by the recent marriage of quality and safety within the Department of Medicine, as well as the linkages to the rest of the Northeast Community Portfolio. Clinical Safety Evaluation - Key Functions: 1. Coordinate all serious/fatal adverse event reviews with the appropriate department(s) within the NE Community Portfolio. 2. Ensure that appropriate actions are assigned to mitigate risks posed by the hazards identified. 3. Review Safety Learning Reports (incident reports) that are generated within the NE Community Portfolio, and provide feedback to reporters about the receipt of the report and any analysis/action that has resulted. 4. Communicate those hazards and risk mitigation strategies that pertain to a broader audience to other Departments, Programs, Services and Portfolios throughout the Region. 5. Receive reports on hazards and recommended improvements from internal sources, such as the Regional Event Safety Review Committee, the Regional Clinical Safety Committee, and other member groups. 6. Generate a report of prioritized system improvements and recommendations for the Portfolio Vice President and Executive Medical Director re: how to proceed. 7. Plan and review evaluations of the extent and the impact of high priority system improvements and establish plans for addressing implementation problems. 8. Ensure that proper administrative accountability has been assigned for dealing with identified safety issues (in collaboration with Portfolio VP/EMD). 9. Participate in education and public forums on patient safety. 10. Participate and coordinate communication strategies to inform staff and physicians about system-wide changes to policies/procedures/practices and/or identified safety hazards. 11. Promote the importance of reporting safety events and near misses. 12. Promote the use of the Region’s Just and Trusting Culture policy and promote the support for staff/physicians who are involved in an event. Clinical Safety Evaluation - Key Activities Include: 1. Hazard Identification: • Responsible for conducting safety analyses in order to identify, review & make recommendations that mitigate risk of hazards & potential harm to patients. Page 21 of 71 • • • Five Safety Reviews have been conducted within the area of Medicine and Family Medicine from November 2005 – March 2006. The method used to conduct safety reviews is the Health System Safety Analysis (HSSA) tool. Developed a safety review “decision tree” to illustrate the process of carrying out a safety review. 2. Safety Committee Structure: • Responsible for developing safety committees (protected under Section 9 of the Alberta Evidence Act) within the NE Community Portfolio. These committees are sub-committees of the Regional Clinical Safety Committee, established for the purpose of carrying out quality assurance activities. The goal of this work is to identify and analyze hazards that could place patients, staff and/or the public at risk of harm, and to communicate this information appropriately. • The Acute Medical Services Clinical Safety Committee has been established to represent the Department of Medicine. This committee has 3 sub-committees based on physical location (FMC, RGH, PLC), for a total of 4 committees within the Department of Medicine. • Involved with the development of Terms of Reference and determining membership for these committees. • Currently co-chair the NE Portfolio Clinical Safety Committee and the Mental Health Services Clinical Safety Committee. • Member of the Acute Medical Services Clinical Safety Committee, the Community Medical Services Clinical Safety Committee, the Medicine Quality Council, and the Family Medicine Quality Council. 3. Communication: • Due to the nature of this position, ongoing and frequent communication with staff and physicians across the Portfolio is required. • Continued communication and collaboration is also required between the Clinical Safety Leader and the Quality Improvement Consultant, to ensure recommendations for system improvements are appropriate and to evaluate the impact of such improvements within the Department of Medicine (as per the safety management cycle below). Page 22 of 71 Safety Evaluation vs Quality Improvement Clinical Safety Evaluation Quality Improvement 5 • Learning to use critical language and committing to a standardized process which results in a recommendation is what the SBAR approach to patient safety is all about. SBAR stands for Situation, Background, Assessment, and Recommendation, the essentials in critical decision making. • Two SBAR formatted communications, in collaboration with the QI Consultant, have been distributed thus far and have demonstrated effectiveness in closing the loop. For example, a safety hazard was identified related to the possible tipping of portable O2 tanks, which put patients at risk for thermal injury. Through investigation of this potential hazard, it was learned that bags were available to house these portable tanks. An SBAR communication was developed and sent out to each unit/area identifying this potential risk, which also notified managers about the availability of O2 bags, including information on how to obtain them. A poster was also developed and distributed with the SBAR which included photos of how to properly position portable O2 tanks, either with or without the available O2 bag, as well as dangers to avoid. This was made available to all Clinical Safety Leaders in order to distribute this information on a Regional level. 4. Education: • Responsible for participating in education and public forums on patient safety. • Attended several educational events related to Quality Improvement and Patient Safety. Page 23 of 71 • Future commitment to participate in teaching the Health System Safety Analysis (HSSA) course to all members of a safety committee within the NE Community Portfolio on an ongoing basis. 5. Reporting System: • An effective, responsive safety reporting system is an important tool for creating and sustaining a safety culture. • Clinical Safety Evaluation has reached the negotiation phase with the selected vendor. • Ongoing involvement is required to ensure our new Safety Reporting System reflects both the current and future needs of the Region. Once this new system is in place, responsibilities will include daily triaging of reports to determine higher priority reports, and providing feedback to reporters regarding any action that has resulted. Providing feedback to reporters will serve to close the loop in a way that is not possible with the current system, and to share learning on a regional level. 6. Patient Safety Leadership WalkRounds: • As part of the strategy to carry the safety agenda forward, the Region implemented the use of Patient Safety Leadership WalkRounds. • These WalkRounds occur on an annual basis and are attended by members of the Executive Team, as well as the Clinical Safety Leader and/or the Quality Improvement Consultant. • The intent of Safety WalkRounds is to heighten the awareness of the role we all play in regard to safety, as well as to demonstrate the strong commitment of senior leadership to a culture that encourages safety by: 1) Connecting senior leaders with people working on the front lines. 2) Educating senior leadership about safety issues on the front lines. • Developed/revised the WalkRound structure to be used within the Portfolio. • Developed a spreadsheet for collecting WalkRound data. • Currently setting up schedule for WalkRounds within the department of Medicine. • Data collected will be entered into spreadsheet and emailed to the participating manager/area for feedback re: action plan to address issues. • Ongoing follow-up on a quarterly basis with the expectation that areas commit to 4 safety based changes in their area per year. • Developing a mechanism to ensure feedback reaches staff to illustrate the value of their input and to demonstrate that positive changes have been implemented as a result. • Working with fellow Clinical Safety Leaders to develop a database to collate and manage Safety WalkRound data. • In future, provide summary reports of collated data to Portfolio Executives and key stakeholders to illustrate progress made and to ensure appropriate support/resources are available to units/departments to facilitate change. Example of “Closed Loop” Activity: (refer to photo of poster below) Page 24 of 71 • • • • • Initial issue identified on patient care unit – harm suffered by patient due to an oxygen canister being placed too close to their skin. Incident report filled out by staff, and manager contacted Clinical Safety Leader Incident investigated, and recommendations made Poster, and education is not enough to induce behavior change, staff need cues to make the right decision as to where to place oxygen canisters Storage bag (middle photo) highlights this function, by giving staff a safe location to store canisters while transporting patients Instructions given to all nursing units as to how to receive storage bags, and posters circulated – via “SBAR” format - to further outline issue, recommendations, and ways in which risk can be mitigated Page 25 of 71 QSHI Oxygen Tank Safety WARNING Patients Are At Risk For Injury If you are transporting patients with a portable oxygen canister, please ensure the canister will not come into contact with the patient. The oxygen canister must be hung upright on the outside of the stretcher or placed in a protective carrying bag and hung on the outside of the stretcher. Outside of Rails Outside of Rails in Protective Bag Inside of Rails Page 26 of 71 Quality Improvement/Safety Structure – Within Department of Medicine and NE Portfolio Page 27 of 71 Quality Improvement and Patient Safety Program Highlights Safety Action Teams: Over the last year, the Quality Improvement and Patient Safety team continued to develop the patient safety infrastructure in the department and supported the start up of additional unit-based, safety action teams (SAT’s). We have helped to implement a total of 13 teams to date, with several more to be developed in the near future. In an effort to improve upon communication, we began to look at ways to share safety concerns among teams and more effectively with the new Clinical Safety Evaluation group and the Region. We are developing a database and web-based exchange mechanism to further assist in the communication, organization, and sharing of common safety concerns and the solutions used to remedy these. Refer to the Appendix to view additional details outlining current initiatives of these various teams. Safer Health Care Now! Campaign: Involvement in the ongoing National ‘Safer Health Care Now’ initiative continued with a focus on medication reconciliation. Medication reconciliation represents one of the six key strategies, identified by this campaign, to reduce adverse events in health care. Within the Department of Medicine, participating in the Region’s medication reconciliation project is a pilot team from Patient Care Unit 74, RGH. Despite recent management and team member changes, and other major projects competing for their time, the team continues to trial tests of change on the unit, all aimed at improving the following knowing what regular medications their patients are taking prior to admission, and ensuring that these medications are either continued on admission, or making sure it is clearly documented why they have been changed or omitted. Highlights to date have included: education blitzes to provide better understanding for nursing staff regarding project and their role in obtaining medication histories; providing nursing staff with a better form in which to document medications which have been missed on admission; and, better communicating with unit pharmacists to indicate when histories are complex and in need of further expertise. We hope to work with SCM to develop an electronic version of the ‘best medication history’ to be incorporated into the electronic health record. Safe Spaces: Safe Spaces, a Regional Initiative, was officially launched January 25, 2006. This initiative is sponsored by the Chief Nursing Office, and is a collaborative project between Quality, Safety and Health Information (QSHI) and Professional Practice and Development (PPD). The aim of this project is to develop and test an education and implementation plan designed to enhance and support inter-disciplinary communication and teamwork in the delivery of safe patient care. Six pilot teams have been formed, representing different portfolios across the Region. Medicine is represented by the NE Community Portfolio team – with members from Patient Care Unit 61, FMC. The team is composed of physicians, registered nurses, respiratory therapists, physiotherapists, social work, and a unit clerk. A culture survey will be distributed on the unit, as a baseline measure, and team members attended two full day workshops. These workshops provided an educational background and foundation to the project, as well as provided team members with the opportunity to discuss areas in which teamwork and communication can be improved in their area, and strategize as to how this could be accomplished. Discussion to date has emphasized the importance of knowing your team members, Page 28 of 71 role-definition, and strategies to improve the exchange of critical information. A tool, called the SBAR tool, is being used to specifically address the information sharing needs of nursing staff with physicians but can be used by any team members to guide transfer of critical information. GRIDLOC: GRIDLOC, an acronym for “Getting Rid of Inappropriate Delays the Limit Our Capacity to Care”, is an initiative which is looking at patient flow through the emergency department but also on the continuum of care including discharge planning efforts. Most of the early work has been on defining and operationalizing a measurement strategy of important steps in the patient’s trajectory as it begins in the ED. The team has just begun to get together with the data and its early interventions to improve patient flow. The primary focus for the project will be at the FMC but there will be ongoing communication and spread of proven strategies to the other sites. Chemotherapy Storage, Delivery, and Labeling: Prompted by a realization that current practices could potentially result in adverse events, a consultation was made to QSHI’s Human Factors Consultant, by the Patient Care Manager of Unit 51, PLC. The unit’s current storage and delivery practices of cyto-toxic chemotherapy medications consisted of a shared fridge for chemo and non-chemo medications, shared medication boxes combining chemo and non-chemo medications of several patients, poor labeling, and the inconsistent and unreliable delivery of medications to the unit from pharmacy. The ensuing report and recommendations prepared by the Human Factors Consultant highlighted these concerns, and included suggestions for improved labeling and storage of these agents. Local fixes implemented thus far include separate storage fridge for chemo medications, and a new process to sign for medications once received from pharmacy. Further work continues, in combination with larger Regional initiatives, to improve the labeling of these and other medications. Figure 1. Current Storage Practices • Non patient specific, and mixture of chemo, and non-chemo meds together Page 29 of 71 Figure 2. Proposed labeling improvements • Picture on left outlines current practice – label is folded and can often inhibit the accurate reading of pertinent drug information and identification. Picture on right features a proposed improvement. Involvement with Innovation Projects: The QI team has also been involved with a number of the DOM innovation projects, providing process mapping, development of evaluation and measurement strategies, training and support for the use of QI tools to develop project solutions. In particular there has been significant direct involvement with the VTE prophylaxis project and the Clinical Decision Support projects. The VTE prophylaxis project is focused on increasing the use of VTE prophylaxis strategies across the region by development of decision support tools and providing education and feedback on appropriate use of prophylaxis by clinical groups and units. Development and implementation of decision support tools using the electronic health record is a key component of this project as well as using the EHR to measure use and balancing measures related to use of prophylaxis. The decision support project is focused on developing an appropriate framework for development, implementation and evaluation of decision support initiatives and evidence-based medicine initiatives within the DOM to allow the department to get the most out of these initiatives and to allow for an appropriate approval process and necessary ongoing ownership of these strategies. Website Development: In an effort to improve communication regarding Quality Improvement and Patient Safety initiatives, a website has been developed and published. Reachable through links from the Department of Medicine and QSHI homepages, this site also illustrates the various structures which support the quality improvement program within Medicine. A work in progress, future plans include further strengthening this resource to better meet the needs of those we serve. Page 30 of 71 Challenges and Future Directions: We will continue to be challenged with encouraging culture change and spread in the areas of quality improvement and patient safety, and to maintain gains achieved through this work. With plans to further develop and support safety action teams, in both our inpatient and outpatient areas and departments, it is our belief that frontline employees will become empowered as change agents, and join us in this challenge. The larger scale support for quality and safety activities continues to grow in this Region, as do the concepts of patient centered care, decision support, evidence-based practice, and the area of quality indicators. We remain dedicated to improving communications with the multiple stakeholders involved with quality and safety with the hopes to further advance these concepts, and the practices supporting them, within the Department of Medicine. Page 31 of 71 Innovation In March 2005, the Calgary Health Region Department of Medicine and Medical Services launched into comprehensive planning and implementation of 17 Innovation Initiatives designed to improve access to medical specialists, improve care quality, safety and effectiveness, improve service integration and sustainability. The Innovation Initiatives received a total of $7.4 million over 2 years at the beginning of this current fiscal year. Half of this funding is from Alberta Health & Wellness, and half from the Calgary Health Region. This interim evaluation report demonstrates significant progress has been made across all of the initiatives summarized as follows: ¾ Hired 73% of allocated staff (official start of the projects was September 2005), with additional 20% in process and hiring expected to be 93% complete by May 2006. ¾ Launched or expanded a number of specialty clinics including: • Atrial Fibrillation Clinic to support management of complex cases of atrial fibrillation. • Young Adults with Rheumatic Disease clinic to support care transition from pediatrics to the adult system. • Tertiary Obesity clinic. This also includes a community based exercise, healthy eating and self-management program and integration with Surgery for laparoscopic banding when indicated. • Expanded the Congestive Heart Failure clinic from the Foothills Medical Center (FMC) to the Peter Lougheed (PLC)and Rockyview General Hospital (RGH) • Expanded General Internal Medicine Urgent Assessment Clinic from the FMC to the RGH, and maintained central triage. • Cough clinic, staffed by an asthma educator to support quality patient care and reduce unnecessary consults to Respiratory Medicine. • Increased the number of Nurse Practitioners in Medical Services from 2 to 7 (expected). • Created division specific central referral and triage in Gastroenterology, Nephrology and Rheumatology. • Launched education intervention to support patient knowledge and uptake of alternative modalities of dialysis. • Launched sputum diagnostic for improved clinical management of asthma. • Piloted standardization of peri-operative referral process and lab work. • Strengthened care transitions from acute care to community in congestive heart failure, chronic obstructive pulmonary disease, and stroke secondary prevention. • Enhanced use of clinical practice guidelines in Infectious Diseases and Osteoarthritis. Developing a standardized approach to guideline development and adoption. • Supported rural specialist access: launched gestational diabetes clinic via telehealth to Lethbridge. Provided increased human resources and Soprano Chronic Disease Management software to support diabetes management in rural areas. Enhanced diabetes training for nurses and dietitians. Evaluated telehealth feasibility for congestive heart failure, dermatology and respiratory medicine (sleep). • Completed evaluation plans and related databases for all innovation initiatives. Challenges faced include lack of space and recruitment and retention of staff. A significant effort on behalf of 17 subproject teams, including physicians, management and staff, enabled early successes for the innovation initiatives. The next year will be critical to further refine implemented services and ensure sufficient time has elapsed to adequately assess the impact of changes. Page 32 of 71 Appendices Appendix #1: Summary of Medicine Quality and Safety Improvement Projects SITE TEAM PCU 36 PCU 37 FMC PCU 61 RECENT INITIATIVES Hazard Identification/Resolution: issue identified by team involving the common error made by nursing staff where IV medication is hung at the wrong time – ie bag with time of ‘1600’ is mistakenly hung at ‘0800’. This common error results in confusion for staff, and rework. Issue relayed to larger Regional group and plans made to consult with Human Factors consultants to address Regional labeling standards Hazard Identification/Resolution: Currently completing PDSA cycles involving medical air/oxygen project. Involves assumption that errors will be reduced if all medical air regulators are kept away from the bedside, hooked up only when medications need to be given, and taken out of room immediately following. Also trialing a new type of regulator which looks very different from oxygen regulator. Good Catch Reporting: look alike medications identified and project initiated with pharmacy leading to new packaging and labeling of morphine vials – this intervention led to the team being presented with a Good Catch Award, and featured on the cover of the March 2005 edition of Frontlines. Hazard Identification/Resolution: issue involving ported IV tubing identified by team as potential hazard. When certain medications are hung using this tubing, the possibility exists that nursing staff could infuse another medication at the same time, therefore interrupting the flow of the other medication. With certain meds, such as heparin, this could lead to an adverse event. Portless tubing was added to the supply cart, and plans to educate staff regarding this potential situation, and team remedy to this was made PCU 62 Team Formation/Education: interest has been identified on unit, and initial education session provided. Once membership further defined, initial hazard identification to be completed. PCU 47 Hazard Identification/Resolution: New safety team recently formed on the unit. Current safety issues identified and initial project involving infection prevention and control issues, as well as unit clutter identified as priorities – work to commence in near future Page 33 of 71 SITE TEAM PCU 59 RGH PCU 61 PCU 73 PCU 51 PLC PCU 43 PHARM SAC RECENT INITIATIVES Hazard Identification/Resolution: Communication boards installed in each patient room to facilitate easy communication from caregiver to caregiver. Narcotic cupboard reorganized – unit was pilot unit for Regional initiative to improve standards for narcotic storage and narcotic counting Hazard Identification/Resolution: Issues identified on unit involving poor communication between nursing students and nursing staff. Project underway to better identify communication standards and expectations, as well as providing tools to facilitate thorough communication Clutter in hallways identified as a concern, ideas for improvement include equipment stations, and regular sweeps of unit to better determine unit inventory and to get rid of unused or broken equipment Team Formation/Education: interest has been identified on unit, and initial education session provided. Once membership further defined, initial hazard identification to be completed Hazard Identification/Resolution: issues identified regarding the unit’s current storage and delivery practices with cyto-toxic chemotherapy medications. Report and recommendations prepared by Human Factors Consultant including suggestions for improved labeling, and storage of these agents. Local fixes implemented thus far include separate storage fridge for chemo medications, and new process to sign for medications once received from pharmacy. Hazard Identification/Resolution: project underway to provide better guidance and expectations to staff new to unit - orientation checklist being formulated. Safety issue raised surrounding ASAP or STAT meds not being signed off in a timely manner. While PCIS should help in addressing components of this issue, alternate ideas also being considered by team. Work has also been done to address concern of poorly identifying patient code status. Unit experimenting with placing red dots above patient beds. Hazard Identification/Resolution: RN’s not checking unit clerk order entry – new process being trialed where Pharmacists will call or info-gram the units any time they see unit clerk type ins or incorrect orders. Some look alike, sound alike medications identified - D5W/NS 50 mL and 100 mL identified as being too close together on the counter – staff has now separated them to opposite sides of the binders and also changed the color of bins they are stored in Hazard Identification/Resolution: This group met for an initial meeting and participated in a hazard identification process. They have since decided to not form a SAT at this time, but have addressed many of the identified hazards, and will communicate their work and future plans in a staff meeting format. They are a small clinic, and thought it would be best to concentrate on safety Page 34 of 71 SITE REGIONAL TEAM Leth. Dialysis Health on 12th REHAB Outpatient RECENT INITIATIVES issues as a whole group rather than a team of representatives. Hazard Identification/Resolution: Electrical plugs replaced due to difficulty engaging same, mirror installed above high traffic area, cleaning process for various equipment clarified, maintenance department made aware of items in general disrepair Communication and Reporting: communication board to be installed which will be used to outline identified hazards on unit and what the team has resolved as well as future projects. Hazard Identification/Resolution: initiative undertaken aimed at improving the unit’s attention to infection prevention and control issues. Hand washing stations set up at unit’s entrance – and initiatives underway as well to engage patients with better hygiene and IP&C practices (no bare feet on unit’s scales, proper disposal of tissues, and placing of hand wash bottles closer to dialysis chairs) Communication and Reporting: Project initiated to improve communication between rehab staff and other health care professionals. SBAR template customized by group to highlight typical areas of concern, and typical issues needing to be addressed by medical and nursing staff. Information sessions presented at staff meetings at all three acute care sites, and trial of SBAR form underway at PLC site Diabetes, Hypertension, and Cholesterol Centre Team Formation/Education: interest has been identified on unit. Once membership further defined, initial hazard identification to be completed Chronic Disease Management Team Formation/Education: interest has been identified on unit. Once membership further defined, initial hazard identification to be completed Page 35 of 71 Appendix #2 – Division Reports (presented in Alphabetical Order by Division) Division of Dermatology Division Chief – Dr. Richard Haber ADMINISTRATION The Division of Dermatology is a recently formed division within the Department of Medicine at the University of Calgary. In 2005, it consisted of 2 full time GFT members: • Dr. Regine Mydlarski – a clinician-researcher • Dr. Richard Haber - Started December 1, 2005 as Head of the Division of Dermatology. Dr. Haber is a clinician-teacher/administrator. Dr. Mydlarski continues to develop the science program The Division had 18 active community based dermatologists affiliated with the University of Calgary in 2005. RESEARCH In 2005, Dr. Mydlarski continued to develop a translational science program in dermatology with a focus on GW bodies and the skin, translational research in pemphigus and genetics of vascular malformations. In addition, she ran an immunodermatology clinic and a genetic skin disease clinic in collaboration with the Department of Genetics. New immunodermatology & genetic skin disease clinic CLINICAL AND INNOVATIONS Dr. Haber set up 2 dermatology clinics to begin January 1, 2006 and future plans for the Division include: • establishing a pediatric dermatology service – Fall of 2006 • teledermatology service for rural Alberta -Fall 2006 • setting up a dermatology rotation for internal medicine residents to rotate through Dermatology service in the teaching hospitals and private clinics • working on an alliance with Edmonton for a joint “pan –Alberta” Dermatology Residency • recruiting for a GFT dermatology faculty position for 2006. New Dermatology residency program Page 36 of 71 Division of Endocrinology and Metabolism Division Chief: Dr. Alun Edwards ADMINISTRATION New initiatives in care increase administrative demands. Increasing numbers of undergraduate and graduate trainees are increasing administrative requirements in the educational arena. CLINNICAL AND INNOVATIONS The Division has been very active in the last year with a number of initiatives enabled by ARP innovations funding. The main focus has been to support primary care physicians in the management of chronic disease such as diabetes, hypertension and cholesterol by working with diabetes nurses in the various rural communities to consult on management of specific cases. A weight control clinic was also established in association with the Diabetes Hypertension and Cholesterol Centre (DHCC) at Health on Twelfth. This multidisciplinary service is integrated with the new bariatric surgery program at the PLC. A major development in Lethbridge was the creation of a telehealth clinic for the management of diabetes in pregnancy which contributed greatly to meeting an urgent clinical demand in the Lethbridge area. Plans are underway for the expansion of telehealth services in rural southern Alberta, to include service for diabetes, hypertension and lipid management. Providing support to nurses in the community who have diabetes expertise can be done remotely, by telephone or telehealth. The nurses can then relay the information to the primary care physician at a convenient time, thereby building the capacity of physicians to manage diabetes in the community. This will translate into more patients receiving care closer to home, reducing the inefficiency and inconvenience of traveling into Calgary for specialist care. Focus has been - management of chronic diseases - working with diabetic nurses in rural communities Telehealth clinic in diabetes established in Lethbridge EDUCATION The Division had two endocrine resident trainees throughout the year.(one position was taken by a physician from Saudi Arabia). The number of requests for training in endocrinology, (both undergraduate and from various graduate training programs) is increasing yet we lack both physical space and teaching faculty to educate more people in the clinical areas. 2 endocrine resident trainees CLINICAL The clinical workload of endocrinologists is increasing steadily. One factor is the increasing prevalence of diabetes and osteoporosis. A second factor is the changing pattern of provision of care. In the past, general internists provided much of the ambulatory care for patients with diabetes and osteoporosis; more recently, they are focusing on inpatient care while endocrinologists are providing more of the ambulatory care. The resultant increase in chronic outpatient activity is a serious issue for endocrinologists. Workloads steadily increasing Page 37 of 71 AWARDS Dr. Hanan Bassyouni received the Calgary Department of Medicine 2005 Silver Tongue Award for Internal Medicine Residency Teaching as well as the Undergraduate Medical Education Award for clinical clerkship teaching. The Faculty Award in Undergraduate Medical Student education was awarded to Dr. Greg Kline. In 2005, Dr. Hanley was honoured to receive the Canadian Society of Endocrinology and Metabolism’s Robert Volpé Distinguished Service Award, recognizing contributions to education, research and the endocrinology community in Canada. He was also elected the President Elect of the Society. 5 members receive Major awards RECRUITMENT In November the Division gained one new recruit, meeting its allocation under the recruitment plan of the ARP. In the future, the Division will need more than one per year to keep up with service demand, but since new endocrinologists are scarce, the Division will need to find alternate solutions to the recruitment challenge. 1 New recruit – Dr. Shelly Bhayana CHALLENGES The wait list for diabetes and osteoporosis showed an increase in 2005. This is due to the increasing prevalence of diabetes and osteoporosis. The shifting patterns of practice within the Department of Medicine has resulted in an effective decrease in specialists able and willing to undertake long-term follow-up of patients with complex chronic diseases. Challenges - increase in wait lists for both diabetes and osteoporosis Page 38 of 71 Division of Gastroenterology Division Chief: Dr. Ronald Bridges ADMINISTRATION The Division of Gastroenterology has had an outstanding year with considerable growth and development in all areas, significant accomplishments and many changes. Further integration of patient care activities with educational programs and research activities has occurred as a result of a strong collaborative effort. Innovative program development and physician recruitment to improve patient access to gastroenterology services and funding efforts to endow clinical research chairs are divisional priorities. CLINICAL and INNOVATIONS The clinical workload for the division is steadily increasing with very busy inpatient and outpatient activities. Recent national data demonstrate that wait times to access GI consultation in Calgary are longer than any other region in the country. The Division provides continuous clinical care at all acute care hospital sites, the University of Calgary Medical Clinics (UCMC) and community private practice clinics. Recognized as a national leader in clinical gastroenterology the group continues to develop innovations to enhance the delivery of GI services in the Calgary Health Region (CHR). Innovation programs to improve access to GI care include: 1. Central triage, referral and telephone consultation at UCMC to more effectively triage referrals and provide management suggestions to family physicians and alternate care providers while patients wait for assessment. 2. An Inflammatory Bowel Disease (IBD) Nurse Practitioner to transition inpatient to outpatient care more efficiently and reliably. Ms. Heatherington has started her own clinic with mentorship from the faculty. This has reduced the waiting list in the IBD clinic and has been very positively received by patients and their families. 3. Nurse clinicians to assist with colon cancer screening, clinical care for hepatology and gastroenterology and patient education. 4. Planning for the development and implementation of the Colon Cancer Screening Centre continues. Ms. Anne Czapski has been hired as the project manager to assist with the development and implementation of this unique Canadian program. 5. An extended GI service plan is being developed in collaboration with the Department of Rural Medicine to provide specialty care to rural areas in the CHR. Members of the Division have developed nationally recognized programs in Inflammatory Bowel Disease, Therapeutic Endoscopy and Hepatology: Inflammatory Bowel Disease Program Increasing workloads - longer wait times than any other Region in the country Innovations - Central triage effective for family physicians, ACP’s, waiting for assessment. - Nurse Practitioner hired for IBD - Nurse clinicians helping plan for Colon Cancer Screening Centre -Extended GI service plan developed in collaboration with Rural Medicine IBD program flourishes - great recruitment - additional training The clinical IBD program under the direction of Dr. Remo Panaccione continues to expand and flourish. Dr. Kevin Rioux was recruited from the University of Alberta and Dr. Jennifer Jones was recruited after completing an IBD fellowship at the Mayo Clinic. In addition, Ms. Joan Heatherington has been hired as a nurse practitioner in IBD. She is the first nurse practitioner in Gastroenterology with a focus on IBD. She has played an important role in the day-to-day management of patients with IBD and has been pivotal in providing follow up Page 39 of 71 care to patients discharged from hospital. Dr. Shane Devlin has gone for IBD training to Cedars Sinai in Los Angeles and Dr. Gil Kaplan has gone off for training in Epidemiology and IBD at Harvard and the Massachusetts General Hospital in Boston. Following the completion of training they will return to further augment the growth of the IBD program. Fund raising for the Lloyd Sutherland Chair in Inflammatory Bowel Disease continues as part of the CHR and University of Calgary Reach! Campaign. To date more than $1.1 million dollars has been donated. Lloyd Sutherland Chair fundraising is ongoing Therapeutic Endoscopy Program The Therapeutic Endoscopy Program lead by Dr. Jon Love at the Peter Lougheed Centre (PLC) continues to evolve. Interventional techniques including ERCP, stent placement, endoscopic ultrasound, capsule endoscopy and new technologies are provided through a regional program that is unique in Canada. A CHR Request for Proposal (RFP) was completed and awarded to Pentax Medical Equipment Corporation Canada for endoscopic equipment at all sites. The service is utilizing the regional endoscopy database to perform detailed quality assurance initiatives and is moving to standardize protocols across the region to improve efficiency and further enhance patient care. Fund raising for the Chair in Therapeutic Endoscopy continues as part of the CHR and University of Calgary Reach! Campaign. Pentax Canada has donated $1.2 million towards the Chair. Therapeutic Endoscopy Program - Pentax is a great contributor - Fundraising for Chair in Endoscopy continues Hepatology Program The viral hepatology clinics continue to expand with the aid of nurse clinicians in an extended clinical role. Plans have been developed to move the Southern Alberta Transplant Program to the PLC to accommodate program expansion including plans to perform liver transplant surgery in Calgary. Dr. Kelly Burak, Director of the Southern Alberta Liver Transplant Clinic has significantly increased the profile of liver transplantation in Southern Alberta. Fund raising for the Chair in Hepatology has been initiated as part of the CHR and University of Calgary Reach! Campaign. Hepatology Program - SATP moves to PLC - liver transplant surgery - Fundraising for Chair in Hepatology EDUCATION During the year several excellent people have been recruited. Each brings specific expertise to complement existing divisional activities and future planned growth. Members of the Division are committed to providing high quality educational programs to fulfill education objectives in undergraduate medical education, clinical clerkship, residency training, GI specialty training, post graduate GI and Hepatology fellowships and continuing medical education. The 2005 undergraduate GI course was again very highly rated by the students. Very little modification has been done to this course in anticipation of the development and implementation of the new Course 1. This will begin in August 2006 and will amalgamate the Fever/Sore Throat (Principles of Medicine) with the Blood and GI Courses. This has been a very labour intensive process that began in 2005. Dr. Kelly Burak (Co-Chair Course 1) and Dr. Sylvain Coderre (Assistant Dean, Undergraduate Medical Education) have been instrumental in the design of the new course. The fall of 2006 will be very demanding on the GI faculty, as the new Course 1 for the incoming medical school class will run from August to October and the GI Course for the second year students will run from November to December. Furthermore, the increased class size of the incoming class, with 25 New course developed in GI medicine GI Training Program - recognized as a leading training program Page 40 of 71 new students, has lead to the need to recruit more small group and clinical core faculty preceptors from the Division. The Royal College of Physicians and Surgeons GI Training Program led by Dr. Eldon Shaffer continues to be recognized as a leading training program in Canada. The program has expanded in recognition of the need for more gastroenterologists regionally and nationally. We hope to retain many trainees at the completion of training to improve the manpower situation in the Division in the years to come. An education retreat was held in February 2006 to review the strengthen the program. Graduating fellows continue to be successful in completing the Royal College of Physicians and Surgeons of Canada Specialty examinations. The GI trainees won several awards: 1. Dr. Brian Yan received an award for the Best Trainee Presentation at the World Congress of Gastroenterology in September 2005. Following the completion of the GI training program he will go to Stanford University for further training in Endoscopic Ultrasound. 2. Dr. Carla Coffin received a Fellowship Award from the American Association for the Study of the Liver. This award is rarely awarded to an individual outside the United States. She also received the CSCI Resident Research Award, the CAG-Altana GI Fellow Research Prize and the CASL Best Trainee Presentation Award. Following the completion of training she will go to the University of California at San Francisco for further training in Hepatology. The Therapeutic Endoscopy Training Program has two trainees who have rapidly acquired the skills and knowledge related to the specialty. Dr. Mamoon Raza was the recipient of a Cook Canada Grant to assess the regional situation pertaining to the use of Surgery and Endoscopy for the Removal of Difficult Polyps. The Alberta Heritage Fund for Medical Research (AHFMR) and a CAG/CIHR grant have provided funds for Dr. Steve Heitman to assess Capsule Endoscopy versus Standard Care for Obscure Overt GI Bleeding in the CHR. Dr. W. Al-Hamoudi is the fourth fellow to participate in the The Hepatology Training Program. Following the completion of training he will be going on for further training in liver transplantation. Another year of dynamic seminars and meetings have benefited all from an educational standpoint and have successfully intertwined basic and clinical science. In collaboration with the Gastrointestinal Research Group and Industry partners we have had more than 20 national and international speakers visit the Division during the past year. A GI Endoscopy Refresher Course coordinated by Dr. Jon Love was held at the PLC in March 2006. This was a combined interactive presentation with live endoscopy aimed at paramedical and medical personnel with an interest in GI Endoscopy. Guest faculty included Dr. D. McIntosh from Halifax and Dr. J. Devier from The Free University of Brussels, Belgium. A Western Canada IBD meeting coordinated by Dr Remo Panaccione was held in November 2005. GI Trainees win awards - Dr. Yan – Best Trainee Presentation - Dr. Coffin – Fellowship Award Therapeutic Endoscopy Training program succeeds - Dr. Raza - Dr. Heitman - Dr. Al-Hamoudi Seminars/ Meetings - more than 20 national and international speakers - GI Endoscopy Refresher Course - Western Canada IBD Meeting Members of the Division were also actively involved in the organization of national and international continuing medical education and research programs. Dr. Kelly Burak is Co-Chair of the CAG/CASL Gastroenterology Residents in Training Program. Dr. Remo Panaccione is Co-Chair of the national IBD Residents Training Program. Dr. Eldon Shaffer is Chair of the American Association of Gastroenterology Liver Biliary Section. Dr. Sylvain Coderre is President of the Alberta Society of Gastroenterology. Dr. Ron Bridges is Page 41 of 71 President-Elect of the CAG and Co-Chair of the Canadian Digestive Disease Week implementation committee. RESEARCH Continued development of basic science research, clinical trials and translational research is a priority within the division. The division remains very active in research activities in the Gastroenterology Research Group and the Institute of Infection, Immunity and Inflammation with more than one hundred high quality scientific peer reviewed papers published or in press during the year. Members of the division participate on several editorial review boards, actively supervise research trainees and have been invited to give numerous presentations regionally, nationally and internationally. Division members have received new grant funding from AHFMR, CIHR, the Crohn’s and Colitis Foundation of Canada and the Canadian Liver Foundation. The IBD and Hepatology Clinical Trial Programs continue to excel and are considered international leaders in the implementation and performance of clinical trials. Epidemiology and health outcomes research is a divisional area of strength that will be reinforced by further faculty recruitment. A research retreat is scheduled for June 2006 to identify specific translational research projects for members of the Division, III Institute and GIRG. Members of the division have also actively participated in a number of recognized national clinical guideline committees in hepatology, IBD, colon cancer screening, irritable bowel syndrome and patient wait times. CHALLENGES The Division of Gastroenterology faces several challenges to sustain and enhance existing clinical, educational, research and innovation programs. A high priority and considerable challenge is the ongoing recruitment of clinicians, educators and scientists to continue to provide comprehensive care and meet the education and research goals and aims of the Department of Medicine and Faculty of Medicine. Significant challenges are being experienced obtaining office and laboratory space for new recruits. The administrative load related to the planning and implementation of the Colon Cancer Screening Program and the Liver Transplantation Program is significant. The expansion of GI educational programs at all levels necessitates a review of funding from all parties to ensure there are adequate resources for training. Secure funding for the Research Chairs in IBD, Hepatology and Therapeutic Endoscopy is an important divisional challenge that is being ably assisted by the Reach! campaign. The division optimistically looks forward to securing the funds for these Chairs to enhance divisional research activities, recruitment and access to new technologies in the years to come. Finally, the Division of Gastroenterology would like to acknowledge the ongoing excellent assistance provided by nursing, paramedical, administrative and support personnel. Their contribution has been vital to the success of the division. It is imperative that their services are retained in the years to come. Research Programs - CAG/CASL GI Residents in Training Program - National IBD Residents Training Program - Chair of the American Association of GI Liver Biliary Section - AB Society of GI - CAG – President-Elect -Co-Chair of Canadian Digestive Disease Week Research, clinical trials and translational research is a priority in the division Challenges - ongoing recruitment of clinicians, educators & scientists - office and laboratory space issues - Implementation of Colon Cancer Screening Program & Liver Transplatation Program - Expansion of GI educational program - Securing funding for Research Chairs Acknowledgement of excellent assistance provided by nursing, paramedical, admin & support personnel Page 42 of 71 DIVISION OF GENERAL INTERNAL MEDICINE Division Chief - Dr. R.J. Herman, MD EDUCATION The University of Calgary Medical College has recently expanded its enrollment to 125 students and together with commitments to Malaysian and other foreign trainees, we are now accepting close to 145 students/year. At the same time, the IM Residency Training Program has grown to 47 core residents plus a number of Fellows in subspecialty training. This along with other successes in our GIM R4 Fellowship and IMG programs has meant that we have had to create new and innovative learning opportunities in order to accommodate all these people. Presently, our group contributes over 400 hours of lectures to the University of Calgary Undergraduate medicine curriculum; 5616 hours of structured bedside and small group teaching in Clinical Sciences, over 73,000 hours of supervisory clinical support and over 80 hours of Continuing Medical Education in Calgary and throughout the CHR Expansion in IM Education - over 400 hrs of lectures - 5616 hrs of bedside teaching - 73,000 hrs of supervisory clinical support - over 80 hrs of Continuing Medical Education The U of C Clinical Clerkship & Internal Medicine Residency Training Programs Dr. Paul Gibson, Assistant Director of the Internal Medicine Residency Training Program is heading up a Strategic Planning Initiative for the Residency Training Program Committee looking at populating the GIM Teaching Units at the Rockyview Hospital with IM residents. Also under consideration are plans to enter into formative agreements with General Internists and sub-specialists in midsized cities such as Lethbridge, Medicine Hat and Red Deer to broaden their experience and at the same time expose them to practice opportunities within these communities. In times of severe physician shortages, it is very important that the University of Calgary, and with it, the College of Medicine and IM Residency Program, be seen as meeting the educational physician resource needs of all Alberta constituents, not just tertiary care hospitals in Calgary and Edmonton. In January 2006, Dr. Marcy Mintz was appointed Director of the Clerkship Course Chair for the College of Medicine. Dr. Dunne is the Clerkship Evaluation Coordinator. These are important accomplishments, which along with our other commitments to undergraduate teaching, solidifies our relationship to the Clerkship and core IM Residency Training Programs. GIM Clinical Scholar Program Dr. Caren Wu defended her thesis entitled 'Accelerated Care versus Standard Care of Transient Ischemic Attack: A Preliminary Analysis of Effectiveness and Cost’. She commenced a faculty appointment with GIM at FMC in January 2006. We are currently looking for a replacement. GIM R4 Fellowship Program Dr. James Kennedy completed his training and examinations in Internal Medicine in June 2005 and has moved on to a position in stroke research with Dr. Alistair Buchan at Oxford. Drs. Khan Ali and Jessica Simon finished their Fellowships in 2005. Dr. Simon is doing a further Fellowship in Palliative Card with a focus on pain control in patients with non-malignant disease. Dr. Ali completed his RCPSC examinations and joined the Division of GIM at the RGH in Jan 2006. Dr. Paul Gibson is heading up a Strategic Planning Initiative in RGH as well as Lethbridge, Medicine Hat and Red Deer Dr. Marcy Mintz appointed Director of the Clinical Clerkship Program for the College of Medicine. Dr. Caren Wu - Joined GIM at FMC in Jan 2006 after defending her Masters Dr. James Kennedy - in stroke research with Dr. Alistair Buchan at Oxford Dr. Khan Ali - joined GIM at RGH Dr. Jessica Simon - Further Fellowship in Palliative Care Dr. Johan Conradie - joined GIM at FMC Page 43 of 71 Dr. Johan Conradie did the same, and joined GIM at FMC. Dr. Heather Anderson (UBC) is presently doing her GIM Fellowship in Calgary and, as such, is a regular contributor at monthly Journal Club. 2007 promises to be a very big year for GIM as 8 high-level internal candidates and 1 external candidate have applied to our program. The success of our Fellowship Program is visible proof of the strength of GIM in Calgary and of the growing stature of GIM as an end career for young graduates across the country. We have always had the most interesting patients. Now, with the ARP, we have the lifestyle and remuneration to match. As a result, the Director of our R4 GIM Training Program, Dr. Troy Pederson, has recently secured funding to re-write the Training Objectives and focus our program on providing an exceptional year of training experience to a larger number of potential candidates. We are hoping that by July 2007 most of our ambulatory clinics at RRDTC (see below) can be combined into discrete disciplines with centralized booking (General Medicine Clinics, Perioperative Medicine Clinics, Cardiovascular Risk Clinics, Maternal Health Clinics, Atrial Fibrillation/Congestive Heart Failure Clinics) and that we will be well on the way towards developing additional research Fellowship opportunities (besides Clinical Epidemiology and Medical Education which we presently support) in areas such as Hypertension, Clinical Pharmacology, Informatics and Knowledge Transfer. This will provide a broad variety of unique GIM services across the Region and offer exciting new learning opportunities for both post-graduate and Fellowship trainees. Dr. Troy Pederson - re-writing Training Objectives IMG Program Three years ago the Division of GIM made a commitment to begin training International Medical Graduates for possible entry into the Canadian Health Care System. Thus, each July over the last 3 years, we have contributed 1 or 2 of our IMGs to the IM Residency Program in Calgary. These individuals now support an expanded IM Training Program and allied IM and subspecialty services across the Region. In July 2007, we will begin to see the products of this investment as these people begin to resurface as graduates of the core IM program. The expectation is that many of them will join our Division as GIM R4 Fellows and eventually qualify as fully licensed General Internists for independent practice in Calgary, Lethbridge, Medicine Hat or Red Dear and adjoining rural communities. This program has been so successful that the Region has recently expanded the number of IMG-funded positions available to all specialties by 15 and our Program is now the model for integrating foreign trained physicians into professional practice across Canada. Also, we have recently come to recognize the need for a second pathway for IMGs, separate from re-qualification through the Residency Program. Specifically, there is a need for highly trained professional support on some of our acute care in-hospital admitting services and on specialized outpatient services such as bone marrow transplant and oncology. Thus, over the last year we have supported 1 of these individuals, Dr. Jan Sporina, as a Physician Extender on our non-resident supported General Medicine Admitting Unit (GMU) at the Foothills. He has been so successful in this venture that, in April of this year, we sponsored Dr. Sporina through CPSA for a Part II license and he is now working as a staff General Internist at Rockyview Hospital. The plan is for him to complete his RCPSC qualifying examinations through FMRAC in June 2008. IMG Program - 1 or 2 have joined Residency Program for last 3 years - First ones to complete residency in 2007 - Program expanded Dr. Jan Sporina - Physician Extender receives his Part II license - will begin work at RGH as a staff General Internist Page 44 of 71 In 2005 we recruited 5 new IMGs and, in February through July 2006, our program grew to 8 new IMGs plus another FP-IMG Physician Extender working at the Rockyview. These people have enabled us to continue to provide highlevel admission and consultation support within the Region. There are now 5 competitive positions available each year through AIMG for entry into IM residency. Physicians with international training wishing to immigrate to Canada are now coming to Calgary specifically because they have heard of the success of our programs and know that we provide first-class training and unparalleled opportunities. IMG’s - 5 recruited in 2005 - Feb – July 2006 grew to 8 + additional Physician Extender - AIMG residency positions increased to 5 CHALLENGES Above all, it is important to protect the academic mission of the University of Calgary and the Faculty of Medicine. However, we must recognize that our educational programs do not work in isolation, in that they also serve an important clinical service role. With the planned major expansion of clinical services over the next 5 years, we have, likewise, experienced major growth in our educational mandate, largely through enhancement of the Clerkship and IMG Programs and to a lesser extent the IM Residency Training Program. While changes in these sectors are welcome, such growth is clearly insufficient to support the needed introduction of new Medical Teaching Units at the RGH and proposed South Calgary Campus and certainly not the expanding need for community-based General Internists throughout the province. Thus, we support senior administration and others in leadership roles within the University and CHR to consider the Report of the Kirby Commission when it recommends the number of ministry-funded post-graduate positions be increased from 100 per 100 undergraduate positions to a more favorable 125 per 100 positions. Furthermore, the Department of Medicine must effectively recruit to the 7.86 positions allotted to education in the 2003 PRPWG document (only 1 has been filled to this date). This will be particularly important should enrollment to our Medical School be allowed to increase to the targets currently proposed by the Dean. Must increase our ministryfunded post-graduate positions CLINICAL AND INNOVATIONS CHR tracking statistics indicate that the 10-year mean population growth rate for patients aged 20 to 64 years cared for by General Internists in Calgary is 2.62% per annum and 3.06% per annum for patients aged 64 years and older. However, the number of hospital discharges and total patient days attributable to the Division of GIM as a measure of our total in-hospital admitting activity in 2005 increased by over 32% and 27% compared to 2004 figures to 3412 patients (26% of the total DOM inpatient activity) and 35,555 patient days (34% of the total DOM inpatient activity), respectively. Indices of disease acuity increased 22% over the same period, while average length of stay remained the same at 10.4 days. Corresponding stats on our consultation services suggest that inpatient assessments likewise increased 12.2% over 2004 figures to 13,281 patient visits (29% of the total DOM activity). Thus, we continue to carry a large percentage of the DOM in-patient load and have significantly increased our clinical activity since the new ARP was launched in Aug 2004. Clinical load continues to increase and GIM carries a large portion of the in-patient load Consolidation of GIM In-Patient Admitting Services at the Rockyview Hospital As the volume and complexity of acute, in-hospital care has increased throughout the Region, the private General Internists at the Rockyview Hospital have successfully merged their common interests into a single, group practice Page 45 of 71 including an integrated call and teaching schedule. They have regularly had Clinical Clerks, PGY-1 Family Medicine and Anesthesia residents on their services, but over the last couple of years we have added IMGs, nurse practitioners and the occasional GIM R4 Fellow. They have proven themselves to be enthusiastic and capable educators at all levels of training, and as evidence of their commitment, in July 2006 core IM senior residents started attending on their MTUs and Consult services. Also, we have recently added a second on-call schedule comprising the IM resident and IMGs to assist with teaching and support of the PGY-1 residents in the ER and on wards at nights in this busy hospital. Patient census on GIM supported services presently stands at 45 inpatients versus historical highs of 18 to 20, and length of stay has dropped from 15 to 10.3 days. This is a huge success story and speaks strongly to the future of GIM at this site. Rockyview Hospital has merged into a group practice with excellent results The Ward Of The 21st Century (W21C) Work on the Ward-of the 21st Century continues under the able leadership of Drs. Barry Baylis and Bill Ghali. A CFI application was submitted on Feb 13, 2006 and passed the first level (MAC) of evaluation. It has now moved on to the final evaluation process, the results of which should be known by late November. Other successful applications and recipients of awards have been to project leads Dr. Steve Friesen and Deb White, Faculties of Environmental Design and Nursing, respectively for 70K from the Alberta Health Quality Council, and to Dr. John Conly, Head Department of Medicine for 60 K from the Canadian Institute of Health Research. Also, Drs. Jean Wallace and Jane Lemaire recently received an award from the Canadian Patient Safety Institute. The University of Texas has joined the collaboration and the group has been successful in recruiting several new high-level faculty this year, Dr. Sharon Straus, among others. A number of innovative projects are underway including a mechanism for Web-Based Discharge involving Clarity (industry sponsor), Transition Services, Chronic Disease Management, Home Care, the ED and IT. Publications are pending. A 3rd Retreat is planned for October 31, 2006 and all interested parties are welcome and encouraged to attend. Again, I would emphasize, this will be the academic focus of the Division of General Internal Medicine over the next 510 years. Opening of a General Medicine Admitting Service (GMU) at the Foothills Hospital The General Medicine Admitting Unit officially opened on PCU 62 at Foothills Hospital on March 14, 2005. It added a further 11 acute care beds to set a total GIM complement at FMC at 47 in-patients and was designed to work as a high flow unit, accepting patients from the MTUs and Hospitalists, thereby creating capacity on these other services to accept new patients from the ED. It is supported by a single GIM attending and a Physician Extender and, initially, was only open for transfers 8AM to 6PM and only accepted stable patients. As such, the GMU was an innovation in health service delivery. This year, the GMU has expanded its in-hospital support staff and hours to 24/7 and is accepting a higher level of patient acuity. It has moved from 6200 to Units 46 and 36 in the SSB, and presently takes an average of 2 new patients each day (range 1-4) and is at census most days. It is an important resource for offloading patients from the MTU and is contributing immensely in a secondary fashion to improving patient flow through the ED. This high functioning Unit is not W21C - passed first level (MAC) of evaluation - additional awards - will be the academic focus of Division General Medicine Admitting Service opened at FMC – PCU 62 - Adds 11 beds - Admits only stable patients - supported by GIM attending & Physician Extender PCU 62 - hours expanded to 24/7 - moved to Units 46 & 36 in SSB - average of 2 new patients daily Page 46 of 71 matched any other acute care service in the Region or, as far as I am aware, in Canada. Splitting of the GIM In-Patient Consultation Service at the Foothills Hospital Last year, our in-hospital GIM Consultation service at Foothills became oversubscribed. There were questions whether patients were being cut too quickly from follow-up, thereby potentially compromising care, and workload was severe and unrelenting, contributing to physician job stress and dissatisfaction. This was resolved by opening a second, complementary, service with the 2 Units taking calls for new patients on alternate days. At the same time, it created additional learning opportunities for residents, clerks and others as we employed more staff and provided better patient follow-up. In an attempt to evaluate this initiative, Dr. Ravi Agarwala collected billings data from our consult services before the expansion and employed a business model of service demand/service delivery to decide on the most appropriate solution to the problem. He reported the results of his study to the FMC group in September and showed that before the intervention we were seeing, on average, 18-25 new consults each Monday and Tuesday and lower numbers later in the week. It was also clear that since that time, our total numbers of new consults have dropped to more reasonable ranges of 5-8 daily and that this is more constant day-to-day. The question remains whether our previous high numbers post weekend were inflated due to ‘bounce back’ and poor care, or we have simply improved the flow and distribution of consults by better supporting the service. Dr. Agarwala is presently preparing a manuscript for publication. GIM In-Patient Consultation is split into 2 complementary services Expansion of the Urgent Assessment Clinic (UAC) to the Rockyview Hospital A year ago last spring, the RGH group expressed an interest in developing a UAC and had the space to support it. The final piece was built on our existing strengths in triage, booking and the organizational structure in Area 1b to support a satellite clinic at Rockyview Hospital. Additional staff has been recruited and the new unit opened September 2005. Recent clinic data show an 80% increase in referrals from 2005 through 2006 with a drop in wait times from 2.7 to 1.8 days. Also, our referral base has expanded into rural areas. This model of expedited consultation to Emergency Departments and primary care physicians keeps people out of hospitals has been profiled on television and in local newspapers. Recently, lessons learned with the GIM UAC have been applied to similar clinics in other specialties. UAC expanded to RGH September 2005 - staff has been recruited - drop in wait times from 2.7 to 1.8 days - expansion into rural areas Preop Consultatons for the Health Resource Center (HRC) at the Old Grace Hospital In fall 2005, physicians from the PLC and RGH started doing preop assessments for the HRC. This is an exciting initiative by Orthopedic Surgery to see whether low acuity patients can receive their joint replacements and reconstructive support medical environment. Our Divisional commitment is to provide expert preoperative assessment and urgent perioperative consultative support, as needed over the phone, to physicians at HRC. Also, we attend to emergencies on those infrequent occasions when their patients are transferred to one of our acute care adult hospital sites. Finally, a series of care maps for common medical complications (blood sugar control, pain management, fever, confusion, SOB, hypo- or hypertension, poor urine output and others) are being prepared to Health Resource Center - Preop consultations - provide preoperative assessment & urgent perioperative support - attend to emergencies - care maps for consultations have been prepared Page 47 of 71 assist HRC on-site physicians in managing their patients and indicating when IM consultation may be preferred. Opening Of The Mind And Body Clinic At The Rockyview Hospital The Mind and Body Clinic opened in December 2004 at the RGH to accept patients with complex somatic and psychosomatic illness. Emphasis is on non drug treatment. It employs a full time Psychologist and nurse and has the parttime support of the Department of Psychiatry. Dr. J. Schaefer acts as the CoDirector IM support physician to the Clinic. Drs. Schaefer and Bakal recently published a paper profiling their clinic in Medical Hypotheses (2006) 67, 14431447. Mind & Body Clinic – RGH - non-drug treatment - Drs. Schaefer & Bakal published paper in Medical Hypotheses Ambulatory Clinics Plans are underway at all CHR sites to implement a centralized computer booking service in order to take full advantage of time and existing clinic space. If you are unable to attend or have your clinics only partially booked on a particular date, others will be offered use of the rooms. Likewise, you may be able to make up extra clinics by booking into other's unfilled clinic allotments. This is likely to cross traditional divisionally assigned space. The Dean’s Office is planning to recover space in the UCMG Clinics area of the Health Sciences Building for the proposed new Veterinary College, so all clinics and offices must vacate by December 2007. Thus, all GIM ambulatory clinics, save possibly the UAC which will probably re-locate to the Special Services Building under Day Medicine, will be moving to the RRDTC. The building requires some renovation before any move can be considered, so this is not likely to occur before April 2007. Initial plans are for 6 examination rooms plus a procedures room with expansion to 25 rooms over the next 3 years. While the FMC group will be first on site, this is a Divisional resource and will be open to other new and existing faculty at the PLC and RGH as numbers accrue and clinic space becomes limited through the recruitment process. Changes are underway in the Preop (PAC) Clinics to reduce the number of low risk patients that are being referred as this is taxing physician capacity and causing delays in attendance for higher risk patients. Also, unnecessary testing is routinely being performed. Thus, a screening tool has been developed as part of the Innovation Strategy to assess the necessity of referral and a list of suggested preop tests has been prepared. These are presently being reviewed, and will be trialed at the FMC site before potential implementation elsewhere. Centralized computer booking service will be implemented All GIM ambulatory Clinics to move to RRDTC approximately April 2007 Preop Clinic develops a screening tool to assist in determining patients most needing the Clinic CV Risk Initiative A multi-disciplinary cardiovascular risk project that expands the boundaries of the traditional consultation process has been started at the FMC. All of the variables we measure and follow in cardiac risk are eminently amenable to collection by the patient, a laboratory and/or an alternate care provider. Thus, it was conceived that all this information could be obtained and an assessment and care plan designed for over 90% of referrals without ever seeing the patient. Thus, the consultative process for these people would change from a patient- centered approach to a telephone discussion between the consultant, the clinic nurse coordinator and the primary care physician and/or their nursing or professional (dietician, kinesiologist, psychologist, pharmacist, etc) counterparts. This would have several potential advantages over the existing process. First and foremost, CV Risk initiative determines that 90% of referrals do not require a visit and reestablishes link between PC and counterparts Page 48 of 71 it re-establishes a critical link between the consultant and the primary care physician,which itself is in desperate need of repair. Secondly, direct involvement of the referring physician in the consultation algorithm brings buy-in and learning so that they may start to employ many of the assessment and treatment strategies on other patients earlier in the process and perhaps without the engagement of the consultant. Third, since the consultation focuses on treatment rather than information gathering, the time for assessment should be much shorter so that more patients could be attended on a single half-day clinic. Finally, precious resources such as parking, clinic space, nursing and even the patient's own time would be reserved for those that truly need to be seen in clinic by a physician specialist. This model, if proven effective, is easily adaptable to other chronic diseases such as COPD, CHF, atrial fibrillation, diabetes, IBD, RA, psoriasis and a host of others. The project was formally launched in the late winter of 2006 and at this point only accepts patients following discharge from the Stroke Unit. It is presently seeing 30-35 new patients a week with follow-up. Our plan is to evaluate the impact of the project on risk targets and patient outcomes to confirm the validity of the hypothesis before investing further and inviting other groups such as Cardiac Rehab to participate. Finally, the clinic also collects core statistics on all of its patients and thereby is creating an invaluable resource for research in the coming years. Advantages - critical link established between consultant and PC physician - brings buy-in and learning to referring physician - time for assessment is shortened - clinic space, nursing, time, parking are all reserved for those needing to be seen CHALLENGES The CHR Master Plan is to open 753 acute care beds over the next 5 years at RGH, FMC, PLC and the new South Calgary Campus. Assuming the historical 25/75 split between medical and surgical beds and the current division of workload of 33% Internal Medicine and 67% Hospitalist, of which GIM carries a major portion of in-patient IM care, we will likely be asked to assume responsibility for an additional 60 to 100 beds. How this will play out in terms of new MTUs, other high level assisted care like the GMU and possibly a Day Hospital, remains to be determined. However, what is clear is that we can expect see further significant expansion of our in-patient admitting and consultative services. Thus, recruitment will continue to be a necessary component of our Divisional service plan. RESEARCH AND AWARDS In 2005/2006, the Division of GIM collectively contributed over 54 papers in peerreviewed publications, 35 invited reviews or papers in non-peer reviewed publications and 1 book chapter. We had 42 abstracts and presentations at research meetings around the globe and published in proceedings thereof. We are the principle investigator orco-investigator on research projects that received close to $3 million dollars in new and $10.5 million in ongoing support from competitive peer-reviewed bodies and many of us made significant contributions on national scientific committees relating to research, education and professional specialty societies. Finally, 7 of our members currently hold funding and lead projects supported by DOM ARP Innovation dollars. Project sees 30 – 35 patients following discharge from Stroke Unit weekly with follow-up Recruitment will be necessary with expansion Research - 54 peer-reviewed publications - 35 invited reviews - 1 book chapter - 42 abstracts & presentations - close to $3 million in new - $10.5 million in ongoing support - 7 members hold funding & lead projects supported by ARP innovation dollars Page 49 of 71 Drs. Ghali, Lemaire and Sargious have applied and received approval for sabbaticals in the 2006/2007 academic year. Dr. Caren Wu recently defended her Masters Thesis entitled “Cost Effectiveness of Accelerated Management of Transient Ischemic Attack” as Compared to Standard Care under the supervision of Dr. Braden Manns and Dr. Alistair Buchan, Department of Community Health Sciences, University of Calgary. Dr. Jeff Schaefer was appointed Chair of the Department of Medicine ARP Management Committee in the fall of 2005. Dr. Marcy Mintz was appointed Director of the Clerkship Course Chair. New appointments in GIM at the FMC site are: Dr. Maria Bacchus (Toronto), FMC Site Chief and Division Head, and Vice-Chair of Strategic Planning and Ambulatory Care, Dr. Lorne Clearsky, Deputy Officer of Health, Aboriginal Health Program (Manitoba), Dr. Chandrasekarin (Siva) Kumar (Madras), Drs. Jonathon Yau (Alberta) and Susan Huan (Phillipines), Dr. Caren Wu (London, Ont), Dr. Johan Conradie (Calgary), Dr. Sharon Straus (Toronto), Dr. David Sam (Manitoba) and Dr. Jayna Holroyd-Leduc (Toronto). Finally, Dr. Jean Wallace (Faculty of Sociology, University of Calgary) received an adjunct appointment in our Division this summer. Newly appointed at the PLC is Dr. Ian Scott (Calgary). New appointments at RGH include Dr. Ghazwan Altabbaa (Damascus), Dr. Partha Datta (McGill), Dr. Jan Sporina (Slovakia) and Dr. Khan Ali (Mayo’s). Dr. Michele Burns was recently appointed RGH Division Head at that site. On a national forum, Dr.Jane Lemaire received a CSIM Osler Award for her leadership and work with the RCPSC GIM Subspecialty Committee. Dr. Norm Campbell received the CSIM Senior Investigator Award. Dr. Campbell has also recently obtained funding for a Canada Health Research Chair in Hypertension. Dr. Jeff Schaefer received a 2006 University of Calgary Canadian Association of Medical Educators (CAME) Certificate of Merit Award. Ms. Rosanne Dreschler (Nursing) was given a Calgary Health Region Peoples First Award for her work in the GIM Urgent Assessment Clinic. Department of Medicine Awards this year went to Dr. Terry Groves for the inaugural Terry Groves Award for Clinical Excellence for RGH, Dr. Elizabeth MacKay for the Professionalism Award and Dr. Peter Sargious for the Innovation Award. Resident Teaching Awards included the Silver Finger Award to Dr. Troy Pederson, The Silver Tongue Award to Dr. Paul Leblanc and the Ectopic Teacher Award to Dr. Andre Ferland. Dr. Jane Lemaire received the Gold Star Award and Dr. Marcy Mintz received a Recognition Award for teaching in the Clinical Clerkship Program. Staff added to FMC - Dr. Maria Bacchus - Dr. Lorne Clearsky - Dr. C. Sivakumar - Dr. Jonathon Yau - Dr. Susan Huan - Dr. Caren Wu Staff added to PLC - Dr. Ian Scott Staff added to RGH - Dr. Ghazwan Altabbaa - Dr. Partha Datta - Dr. Jan Sporina - Dr. Khan Ali Dr. Michelle Burns appointed Division Head at RGH Staff - Drs Ghali, Lemaire & Sargious have approval for sabbaticals in 2006/07. - Dr. Wu defended her Masters’ thesis - Dr. Schaefer appointed Chair of ARP Management Committee - Dr. Mintz appointed Clerkship Course Chair for the College of Medicine Dr. Lemaire is the physician lead in the DOM Physician Wellness/Work Life Balance initiative and she and Dr. Ghazwan Altabbaa are doing some preliminary work on mentoring of new recruits. Both of these should bring important payoffs to our Division in the future. Page 50 of 71 CHALLENGES Research and innovation hold the key to solving many of our most difficult service and patient-related problems. Recognition that a problem exists is the first step in finding a solution. Having the appropriate tools and support to test one’s ideas are the necessary seconds. Alberta’s success has brought immense resources to Calgary and Calgary possesses one of the few great health care facilities where these resources are truly regionalized. GIM is a team and together we are already heavily invested in research and innovation. However, if we are to be successful, we must devote greater attention to mentoring and the ongoing professional development of our existing faculty. The W21C and Buchanan Chair are effective tools that we possess and must be brought to bear on these needs. More effective and reproducible methods of accountability also need to be developed in order to obtain the largest possible returns on our human resource investments. These are our challenges and goals for the next 2-3 years. AWARDS - Dr. J. Lemaire – CSIM Osler Award - Dr. N. Campbell – CSIM Senior Investigator Award & funding for Canada Health Research Chair in Hypertension - Dr. J. Schaefer – 2006 CAME Certificate of Merit Award - Ms Roseanne Dreschler – Peoples First Award - Dr. T. Groves – Terry Groves Award for Clinical Excellence for RGH - Dr. E. MacKay – Professionalism Award - Dr. P. Sargious – Innovation Award – Resident Teaching Awards - Dr. T. Pederson – Silver Finger Award - Dr. P. Leblanc –Silver Tongue Award - Dr. A. Ferland – Ectopic Teacher Award - Dr. J. Lemaire – Gold Star Award - Dr. M. Mintz – Recognition Award for Teaching Page 51 of 71 DIVISION OF GERIATRIC MEDICINE Division Chief: Dr. James Silvius ADMINISTRATION Issues/challenges from last year a. Changes to existing services and expansion related to needs b. Planning for Regional Falls Initiative c. Planning for Regional Cognitive Impairment (CI) Strategy d. Balancing service needs with requirement/interest in pursuing academic interests Update on their status/ progress/ outcomes a. No specific service changes have been initiated. We have planned for some changes that have not been implemented as resources have not been available; fortunately the delays in the Falls Initiative and the nonprioritization of the CI Strategy have been to our advantage in this regard. b. Regional Falls Initiative was prioritized as #3 Regionally in the PBMA process. However, limited funds for growth initiatives have meant that no budget had been approved at year end. c. Regional Cognitive Impairment Strategy was not prioritized through the PBMA process in ’05/’06. We will continue planning and limited further work on the initiative with the intent of re-submitting in ’06/’07. d. Several members have expressed a frustration with service demands intruding on other aspects of work life. The perspective within the Division is that we have responsibilities in a number of areas, not just clinical service, and that all areas need to be equally respected. We have therefore agreed that requests for service expansion will not be agreed to until such time as resources allow. This puts pressure on for either (or both) service re-design to reduce the requirement for physician time and/or recruitment to meet increasing service demands. INNOVATIONS Work continues on our one line access system with the hiring of staff and reorganization of triage at sites. It has been limited by lack of a consistent database though approval is awaited for this, and it is anticipated that the system will be in place by September ’06. No new programs have been started this year. CLINICAL Service redesign was undertaken at the RGH ambulatory site to streamline referrals and amalgamate geriatric mental health and geriatric medicine team care into one combined service. Work on this realignment is ongoing. Telehealth has been a phenomenal success. Statistics from the Department of Telehealth indicate that Geriatrics accounted for 622 (35%) of the 1,784 clinical hours recorded for fiscal 2005, significantly more than any other single group in the Region. Changes to existing services - resources not available Regional Falls Initiative on hold Regional Cognitive Impairment Strategy to be resubmitted in 06/07 Division believes that all areas of work need equal respect - service re-design needed - recruitment needed One line access system - hiring of staff - reorganization of triage - limited by lack of consistent database - Service redesign to amalgamate mental health and medicine - Telehealth is a phenomenal success Page 52 of 71 RECRUITMENT Negotiation was underway with one full time recruit for Geriatrics; there had been acceptance in principle but licensing issues prevented completion of the recruitment. The individual will be based at the RGH, assuming the licensing issues can be addressed. At year end there was an expression of interest from a second individual for a limited role with Geriatric Medicine. EDUCATION Amalgamation of the Aging and the Elderly Undergraduate course (MDCN 423) with Clinical Neurosciences was underway. Seniors Campus was accepted by the Reach! Campaign and word at year end was that negotiations were underway with a major donor. RESEARCH Scholarship (Research & Education/Teaching) No specific new initiatives. Dr. Hogan remains involved in dementia care nationally; Dr. Schmaltz continues to develop her program of research; Dr. Silvius remains involved with the DementiaNet and with a number of Net projects Patient Care The work done with the rural components of the Region and Calgary Family Physicians has amply demonstrated frustration with the referral process to specialists, including those within the Department of Medicine. Discussions were underway at year end as to a mechanism to address the issue of the disconnect between DOM and family physicians. One new recruit to join Geriatrics Amalgamation of Aging & Elderly Course with Clinical Neurosciences Seniors Campus accepted by Reach! campaign Clinical laboratory planned for Seniors Campus Major frustration between DOM and family physicians Dissemination of Knowledge Knowledge Translation will be augmented if one of the individuals expressing an interest in relocation to Calgary does move here. CHALLENGES (April 1, 2006 – March 31, 2007) Given the timing of this report, I am aware of the addition of three recruits with at least some commitment of time to Geriatric Medicine. This will create a challenge as we look at rearranging services and using different models of service structure than has historically been true. While more than welcome, accommodating the numbers of new individuals will create it’s own challenges as this is possibly the largest influx in one year in the history of the Division. We have • decided as a group to review services and structures in the winter. of services at current sites • Redevelopment of services at current sites • Ongoing planning for services at new sites Further work on both major initiatives (Falls and Cognitive Impairment) to prepare for PBMA in ’07/’08 Potential recruit could help with Knowledge Translation New recruits will necessitate a review of services and structures Page 53 of 71 Visuals (graph/chart) for banner programs/services Telehealth Clinical Hours Clinical Area Geriatrics Paediatrics Mental Health Diabetes Clinical - Education Cardiology Rheumatology Palliative Rehabilitation Nephrology Case Conference (patient present) Discharge Planning Genetics Internal Medicine Forensic Mental Emergency/ICU Wound Care Surgery Infectious Disease Neurology Oncology General Practitioner Consult Group Total Clinical Consultation Hours (June 1, 2005 – May 31, 2006) 622.00 444.25 245.25 106.75 85.00 65.92 48.75 40.00 24.50 22.00 21.25 12.25 11.00 10.00 8.50 3.73 3.50 2.50 2.00 2.00 2.00 1.00 1784.15 AWARDS “People First” Award for Dr. D. Hogan Accolades from patients & families & visitors (for people or programs/services) Dave Hogan received a “People First” Award from the Region in ’05 for his service to the patients in the Cognitive Assessment Clinic Page 54 of 71 Division of Hematology and Hematologic Malignancies Division Chief: Douglas Stewart, MD, FRCPC ADMINISTRATION AND RECRUITMENT Douglas Stewart became the Hematology Division Chief when Graham Pineo stepped down in March 2006. The Division of Hematology/Hematological Malignancies recently welcomed the addition of two new staff members; Drs. Michelle Geddes and Andrew Daly. Michelle Geddes completed her Hematology residency in Calgary and accepted a Clinical Scholar position within the Department of Medicine effective January 2006 through August 2008. During this time she will contribute 0.4 FTE clinical and academic work to the Division of hematology and spend the remainder of her time completing fellowship training in Calgary’s Blood and Marrow Transplant Program. This position is intended to bridge Dr. Geddes through her fellowship into a 1.0 FTE position in Calgary. Andrew Daly completed his Hematology residency as well as a Blood and Marrow Transplantation Fellowship in Toronto. He joined the Hematology Division in Calgary on March 1st of this year, will base his Hematology practice at the Peter Lougheed Centre, attend clinics at the TBCC, and supervise the Blood and Marrow Transplant inpatient service at the Foothills Hospital 8 weeks each year. In addition to these new appointments, we have recently welcomed back Chris Brown from leave of absence to his clinical role with the Blood and Marrow Transplant Program in Calgary, and as well as the role of Director, Southern Alberta Cancer Research Institute. Dr. Deirdre Jenkins returned from a one year maternity leave in April 2006, and we are looking forward to the return of Man-Chiu Poon from sabbatical in August 2006. On Dec 1, 2005, the Program welcomed Reanne Booker to an APN position within the BMT Program at the TBCC, and Stephanie Hubbard joined the TBCC Hematology Tumor Group as an APN in April 2006. We are also pleased to announce that Deana Hickey has started her orientation as the Clinical Educator for the BMT Program. The Hematology/BMT Program has worked with the CHR’s IMG program to hire and train two IMG clinical associates who later entered specialty residency programs in 2005 (Pedro Camacho – Internal Medicine) and 2006 (Tatjana Zdravkovic – Family Medicine). We currently have hired three other IMG clinical associates. New Recruits - Dr. Michelle Geddes - Dr. Andrew Daly New Division Chief - Dr. Douglas Stewart Dr. C. Brown & Dr. D. Jenkins return from leaves Dr. M. Poon currently on sabbatical BMT staff added - Reanne Booker – APN - Dr. Tatjana Zdravkovic – Clinical Assistant Recruitment priorities for 2007 - general hematologist with the ability to participate in malignant and benign hematology programs and foster research, particularly in the area of acute leukemia/bone marrow transplant/cell therapy. - Bone Marrow Transplant Program Director to replace Dr. Jim Russell who is planning to retire in 2007. - A leader for the Hemostasis Program. Recruitment priorities for 2008. - A hematologist with special training and interest in rare blood disorders/hemoglobinopathies who could lead program development in this area. - A hematologist with special training in hemostasis to help develop the Hemostasis Program for Calgary. Page 55 of 71 Creation of Hematology/BMT Program for CHR and Tom Baker Cancer Centre (TBCC) Initial meeting of this Program occurred in July 2006. Marie-Josee Paquin will be recruited as the Administrative Leader for the Program New Hematology/ BMT joint program CLINICAL Hematologists provide consultative services at all CHR hospitals as well as the Tom Baker Cancer Centre (TBCC). Inpatient services and ambulatory clinics for Hematology are provided at the FMC and PLC. The recent development of the program for BMT and Hematologic Malignancies within the TBCC which is headed by the Division Head for Hematology and Hematologic Malignancies within the CHR and the University provides responsibility and accountability for all hematologic activities within the CHR and the cancer centre. Of the 17 members of the division, 12 are based at the FMC and 5 at the PLC. The Hematology Division in Calgary includes 3 fulltime fee-for-service clinicians at the PLC and 11 members within the Department of Medicine ARP (4 at the FMC and 1 at the PLC with major clinical appointments, and 6 GFT appointments based at FMC including 2 clinical scientists). Two individuals heavily involved with Bone Marrow Transplantation and Hematologic malignancies are based in the TBCC, have primary appointments within the academic Department of Oncology, and are funded the Province Wide Services Blood and Marrow Transplant Program via the TBCC. Two members of the division are crossappointed with the Division of General Medicine. From a clinical standpoint, the members of the division at the PLC/RVH account for four FTE clinician, the two at the TBCC account for 1.5 FTE, and the members of the division at the FMC who are part of the ARP account for approximately four FTE. Therefore, a major proportion of the clinical activities within the Division of Hematology and Hematologic Malignancies are carried out by individuals who are not part of the ARP but who make a major contribution to the management of hematologic diseases within the CHR and the TBCC. Graham Pineo chaired the Comprehensive Program for the Prevention of Venous Thromboembolism, the Task Force on Diagnostic Algorithms for Deep Vein Thrombosis and Pulmonary Embolism, and the Task Force on Anticoagulant Order Sets for the CHR. Dr. Hull also contributed greatly to these initiatives. These algorithms and order sets are now being implemented by the CHR. The Department of Medicine recently established awards for members of the Department who were nominated by their peers as being excellent clinicians. For 2005, two of these prestigious awards went to Dr members of the Division of Hematology and Hematological Malignancies. The 2005 winner of the Dr. John Dawson Award for the Foothills Hospital was Ben Ruether, and the 2005 winner of the Dr. Howard McEwen Award for the Calgary General Hospital/ Peter Lougheed Centre was Walt Blahey. In addition to these awards, Ted Thaell received the 2005 Rockyview General Hospital Medical Staff Association Award for Clinical Excellence in the Department of Medicine and Graham Pineo received the People First Award for lifetime achievement in thrombosis. Finally, Man-Chiu Poon received the Alberta Centennial Medallion Award with Certificate of Alberta Centennial in Dec 2005 as recognition by the Province of Alberta for outstanding work, achievements and volunteering efforts for the people, communities and province of Alberta. Major contributions from all areas. Dr. Pineo and Dr. Hull make great contributions to new algorithms and order sets in Thrombosis & Pulmonary Embolism Awards Presented - Dawson Award to Dr. Ben Ruether - Dr. Howard McEwan Award to Dr. Walt Blahey - 2005 RGH Medical Staff Association Award to Dr. Ted Thaell - People First Award to Dr. Graham Pineo - Dec 2005 - AB Centennial Medallion Award to Dr. ManChiu Poon Page 56 of 71 INNOVATIONS 1) A proposal was submitted to Province Wide Services to create a Rare Blood Disorders Clinic in Edmonton and Calgary. The proposal was not funded by PWS, but will be refined and submitted to the CHR to support these activities locally. 2) Jan Storek spearheaded the development of a unified CHR/CLS/TBCC BMT Database and Standard Practice Manual. CHR/CLS/TBCC BMT Database and Standard Practice Manual developed by Dr. Jan Storek 3) In the fall of 2005, the Calgary BMT Program underwent a requested accreditation review by the Federation for the Accreditation of Cell Therapy (FACT). The BMT Program was granted FACT accreditation in June 2006. BMT undergoing FACT accreditation 4) The malignant Hematology Program established an amalgamated account for clinical trial research, hired more Clinical Research Coordinator and Clinical Research Nurse staff, increased clinical trial accrual, and was invited to become a member of the National Cancer Institute of Canada Clinical Trials Group Lymphoma Site. Clinical Practice Guidelines for Hematological malignancies were reviewed and updated. These CPGs will be formatted and placed on the Alberta Cancer Board website. Staff hired to aid in new clinical trial research and accrual 5) Innovations program through ARP may facilitate establishment of a rare blood disorders clinic for adult patients with hemophilia and hemoglobinopathies, and restructuring the benign hematology program for the CHR (especially FMC/UCMC site) - with central referral, triaging, and creation of a role for an APN or clinical associate. 6) A new administrative structure for the Division within the CHR and TBCC including an overarching Hematology/BMT Steering Committee, and several subcommittees including Benign Hematology, Malignant Hematology Tumor Group and BMT Program. An administrative leader dedicated to Hematology/BMT has been hired; Marie-Josee Paquin. 7) Funding to recruit Hematologists: EDUCATION The Division continues to fulfill its education obligations with three individuals heavily involved in educational administration. Deirdre Jenkins is the Blood Course Director, and a committee member of the undergraduate Curriculum Design and Implementation Committee. Dr. Jenkins has been accepted into a 3 year, thesis track, Master's in Health Professions Education through the University of Illinois at Chicago. Karen Valentine received the prestigious 2005 Golden Bull Award for excellence in teaching, Department of Medicine, and continues to direct the Hematology Residency Training Program. During the last fiscal year there were 2 residents within Calgary’s Hematology Program, and a graduate of the Residency Program entered a 2 year BMT Fellowship in Calgary. Allan Jones continued in his role as Associate Dean of Undergraduate Medical Education during the last fiscal year. Nizar Bahlis, Deirdre Jenkins and Karen Valentine each received a Gold Star Award and Calgary Medical Student Association Letter of Excellence Award (class of 2008) for teaching. Awards - 2005 Golden Bull Award and directs Hematology Residency - Dr. Valentine - Gold Star Award & Letter of Excellence Award to Dr’s. Bahlis, Jenkins and Valentine Page 57 of 71 RESEARCH This Division remains very active in research and publications. Five individuals have major research commitments. During 2005, however, Man-Chiu Poon was on sabbatical and Chris Brown was on prolonged leave following a skiing accident. Nevertheless, members of the Hematology Division published 14 peerreviewed manuscripts in scientific journals, an equal number of scientific abstracts, and several other articles were accepted for publication and are in press. This work mainly relates either to the Blood and Marrow Transplant Program or to the Thrombosis Research Unit. The Calgary BMT Program has become established as one of the premiere programs nationally and is developing an international reputation of excellence. Jan Storek has received a $500,000 Canada Research Chair in Immunology (2005-2009), a $384,983 Canada Foundation for Innovation establishment grant (2004-2009), a $100,000 Alberta Heritage Foundation Major equipment grant (2005), and $452,500 from the University of Calgary to pursue research into immune reconstitution following hematopoietic stem cell transplantation, and correlation with infectious and graft versus host disease complications. Nizar Bahlis is establishing a comprehensive clinical and translational research program for multiple myeloma. In addition to dramatically enhancing clinical research activity for myeloma patients at the TBCC, he has received grant funding from Calgary Laboratory Services (CLS) to establish a tissue microarray on bone marrow biopsies of myeloma patients, as well as an Alberta Cancer Board grant to evaluate Protein Kinase C delta: a novel therapeutic target in multiple myeloma. In December 2005, Nizar Bahlis received a Merit Award, Department of Medicine and Calgary Health Region. Dr. Hull and Pineo continue to operate the Thrombosis Research Unit and published several review articles (including Up To Date), editorials, and 4 book chapters last year. Their research activities have impacted directly on local, national and international care, and include publications in high impact journals. Their PIOPED II study is in press in the New England Journal of Medicine and their cancer-related work is in press in the American Journal of Medicine. Dr. Russell Hull is Principal Investigator, and Graham Pineo is Clinical Scientist for a National Institutes of Health, National Heart, Lung and Blood Institute study named PIOPED III (Prospective Investigation of Pulmonary Embolism Diagnosis III). This study will evaluate the sensitivity and specificity of MRI for the diagnosis of pulmonary embolism. The $751,442 funding commenced July 2005. Dr. Russell Hull is Chair for a GlaxoSmithKline grant of $510,000 as Independent Central Adjudication Centre (ICAC); Trial of Odiparcil for the Prevention of Venous Thromboembolism (Dr. Pineo is an Adjudicator). Dr. Hull is coinvestigator on a Canadian Institutes of Health Research grant to study Health System Capacity and Infrastructure for Adopting Innovations in Venous Thromboembolic Disease Care. Research - 14 peer-reviewed manuscripts - several articles accepted for publication Dr. Jan Storek - $500,000 Canada Research Chair in Immunology - $384,983 Canada Foundation for Innovation grant - $100,000 AB Heritage Foundation Major equipment grant - $452,500 grant from University of Calgary Dr. Nizar Bahlis - grant funding from CLS for myeloma - ACB grant to evaluate Protein Kinase C delta - Merit award in Dec 2005 Thrombosis Research Unit - Dr’s Hull & Pineo - 4 book chapters - several review articles - editorials - $751,442 funding from PIOPED III - $510,000 grant from GlaxoSmithKline CHALLENGES The main challenges for the coming year include: 1) planning for new hospitals (South Campus, CHR and new cancer institute, ACB), 2) lack of rare blood disorders clinic for adult patients with hemophilia and hemoglobinopathies, Page 58 of 71 3) desire from the CHR to contribute to care of patients who require blood products for non-hematological conditions such as immune deficiency disorders and hereditary angioedema, 4) lack of residents to provide on-call coverage for BMT service as well as hematology services resulting in Hematologists taking primary call, and 5) development of a new administrative structure for the Hematology Division within the CHR and TBCC including an overarching Hematology/BMT Steering Committee, and several subcommittees including Benign Hematology (Directed by Karen Valentine), Malignant Hematology Tumor Group (currently lead by Doug Stewart) and BMT Program (Directed by James Russell). Other issues that must be addressed include recruitment, benign hematology program development, and research productivity. Traditionally, the Division has experienced difficulty recruiting academic staff, in part due to high clinical workload, frequency of on-call duties, lack of protected academic time, and inability to focus academically on area of interest. Many of these issues have been reduced through recruitment of more clinical staff over the past 2 years. There has been a lack of program development for benign Hematology which has resulted in long waiting lists, lack of triaging, duplicate booking at PLC and FMC, and no comprehensive research program or CGPs. Creation of the new administrative structure and subcommittee of Benign Hematology should address this issue. Finally, our research programs are underdeveloped. Our goals include increasing accrual to Clinical Trials, expanding research in BMT/Cell Therapy and Benign Hematology, improving support for translational research (protected time, start-up money), and initiating Health Services Research. Challenges - planning for new hospitals - lack of rare blood disorder clinics - contribution from CHR in the area of nonhematological conditions - need more residents - new administrative structure within CHR and TBCC - recruitment - benign hematology - program development - research productivity Division goals and objectives for the subsequent year. 1) Contribute to planning of new hospitals (South Campus, CHR and new cancer institute, ACB) in an effective manner that will optimize patient care through 2020. 2) Create a rare blood disorders clinic for adult patients with hemophilia and hemoglobinopathies and if possible recruit a director of this program who has special expertise in hemostasis. 3) Work with CHR and Department of Medicine to facilitate care of patients who require blood products for non-hematological conditions such as immune deficiency disorders and hereditary angioedema. This will likely require creation of the rare blood disorders clinic described above and the establishment of collaboration with Immunologists and pulmonologists. 4) Create a new administrative structure within the CHR and TBCC including an overarching Hematology/BMT Steering Committee, and several subcommittees including Benign Hematology, Malignant Hematology Tumor Group and BMT Program. 5) Restructure the benign hematology program for the CHR (especially FMC/UCMC site) with central referral, triaging, create a role for an APN or clinical associate, and foster clinical research. 6) Recruit a new BMT Director for 2007. Page 59 of 71 7) desire from the CHR to contribute to care of patients who require blood products for non-hematological conditions such as immune deficiency disorders and hereditary angioedema. 8) lack of residents to provide on-call coverage for BMT service as well as hematology services resulting in Hematologists taking primary call. 9) difficulty recruiting academic staff, in part due to high clinical workload, frequency of on-call duties, lack of protected academic time, and inability to focus academically on area of interest. Many of these issues have been reduced through recruitment of more clinical staff over the past 2 years. 10) There has been a lack of program development for benign Hematology which has resulted in long waiting lists, lack of triaging, duplicate booking at PLC and FMC, and no comprehensive research program or CGPs. Creation of the new administrative structure and subcommittee of Benign Hematology should address this issue. 11) Finally, our research programs are underdeveloped. Our goals include increasing accrual to Clinical Trials, expanding research in BMT/Cell Therapy and Benign Hematology, improving support for translational research (protected time, start-up money), and initiating Health Services Research. 12) The main issues involving the Department of Medicine include: a) the increasing teaching responsibilities of staff to accommodate increasing numbers of medical students and residents b) collaboration and good working relationship with the TBCC/ACB including functional planning for malignant hematology/BMT, EMR, Patient Flow, Space Allocation, Research Staff for Clinical Trials. c) functional planning for the South Campus d) bed capacity issues e) office space and secretarial support for new recruits. Issues & Challenges - increasing teaching responsibilities - foster collaboration with TBCC/ ACB - planning for South Campus - bed capacity issues - office space & support - ARP Page 60 of 71 DIVISION OF INFECTIOUS DISEASES Division Chief: Dr. Ronald Read RECRUITMENT The establishment of a formal ID consultation service at the Rockyview General Hospital left the remainder of the Division spread thinly throughout the existing acute care hospitals. The movement of Dr. Megran out of the clinical arena and into the Chief Medical Officer position additionally left a significant shortfall at the PLC site. This position was filled with the recruitment of Dr. Andrew Johnson, and ID/Med Micro dual trained individual previously working as a post-doctoral research fellow in Seattle, Washington. Dr. Johnson has moved to the PLC to fill Dr. Megran’s clinical slot and, in addition, will bring expertise around transplant related infections to our group and will be working on protocols around infections in implantable ventricular assist devices with cardiovascular sciences. Expansion to RGH New recruitment of Dr. Johnson helps fill gap Dr. Marie Louie becomes Associate member Dr. Marie Louie, who is currently the Associate Director of the Southern Alberta Provincial Laboratory of Public Health, has joined as an Associate Member of the Division and will be providing clinical inpatient consultation and HPTP service in addition to her role as a microbiologist. Sabbatical Leave of Dr. Tom Louie Dr. Louie undertook a 6 month sabbatical leave to further his research in the area of Clostridium difficile colitis. The clinical gap left during this sabbatical break was filled by making use of the skills of Dr. Gisela Macphail and Dr. Athena McConnell (Pediatric Infectious Diseases) to fill in HPTP service time. This worked very well and Dr. Macphail will likely continue in this role into the future. Dr. Louie’s research benefited from sabbatical INNOVATIONS The Division has been very active in the last year in a number of innovation projects. The use of Nurse Practitioners in the HPTP Program has been very successful with the addition of Patti Long as the Nurse Practitioner to work both within the clinic and on the wards with potential HPTP patients. An innovation project involving the 8th & 8th Medical Centre looking at development of Clinical Practice Guidelines for antibiotic management as well as streamlining their intravenous at development of Clinical Practice Guidelines for antibiotic antibiotic therapy program is well underway and will be evaluated later in 2006. Dr. Laupland and his team completed the extremities/soft tissue infection assessment in the HPTP Program which has generated a tool that can be used to help streamline patient triage within HPTP. The Infection Prevention & Control group has successfully initiated a clinic housed at UCMC and at the 8th & 8th Medical Centre for decolonization of MRSA colonized patients and also for the assessment of patients who may be eligible for nonoccupational HIV post-exposure prophylaxis. This clinic is staffed by Dr. Athena McConnell temporarily pending funding for ongoing operations. Dr. Manuel Mah has initiated and rolled out a very Innovation projects are successful New ‘tool’ developed by Dr. Laupland to streamline patient triage within HPT Page 61 of 71 successful project related to hand hygiene with a goal to reducing spread of nosocomial pathogens within the acute care environment. Dr. Andrew Pattullo has been very busy working with the PCIS team to roll out the Sunrise Clinical Manager Patient Care computer system to the acute care sites. This system will be considerably more functional than the existing TDS system and will be particularly useful for the ID Division allowing graphical displays of patient data not previously possible. The Division has been a leader in using teleconference facilities to spread their weekly seminar and case round presentations to all the acute care sites, Southport, and CLS. The Division has worked cooperatively with the Medical Teaching Unit on Nuring Unit 36 at FMC and the MTU residents now regularly attend these rounds as part of their education. Successful hand hygiene project EDUCATION Drs. Read, Rabin, and Church have been active in the Undergraduate Medical Education Program as the Curriculum Committee restructures the undergraduate curriculum and coalesces a number of existing courses into mega-courses. The HPTP Program continues to grow in terms of patient volumes and a number of initiatives are underway to streamline patient flow, reduce the number of follow up visits required, and improve patient outcomes. The Cystic Fibrosis Program, under the leadership of Dr. Harvey Rabin, has continued to expand with ever increasing patient numbers and increasing numbers of post-lung transplant patients. Dr. Rabin has initiated a research project with Dr. Mike Surrette of the Bacterial Pathogenesis Research Group to evaluate the role of various members of the normal upper respiratory flora on exacerbations of Cystic Fibrosis lung disease. The Southern Alberta HIV Clinic also continues to see increasing patient numbers and is continuing to actively research new drug development and to undertake economic analyses of HIV patient care with a view to reducing the economic impact of this disease. Dr. Tom Louie’s Clostridium difficile research program benefited greatly from his 6 month sabbatical during this timeframe and he has been able to wrap up a number of research projects in this area, establish new research collaborations, and expand basic and clinical research into Clostridium difficile disease. The Infection Prevention & Control group is focusing on outbreak prevention and using an innovative dramatic program for hand hygiene dissemination. The STD Clinic has initiated a number of outreach activities to reach the highest risk areas of our population. This includes collaboration with the Safeworks Needle Exchange Program to provide testing and treatment to intravenous drug users and sex trade workers, in collaboration with the Calgary Refugee Health Clinic to screen refugees arriving from countries where STD’s are still endemic, a satellite clinic in Banff to provide accessible STD testing and treatment to transient members of the service industry in the Bow Corridor. Finally, Dr. Read is negotiating with the website Nexopia,which caters to teenagers and is an excellent vehicle for dissemination of information about STD’s and sexual health to high risk teenagers. Undergraduate curriculum restructured CF Program continues to expand Southern Alberta HIV Clnic sees patient growth IP & C’s focus is on outbreak prevention & hand hygiene STD clinic - Safeworks Needle Exchange - collaboration with Calgary Refugee Health - satellite clinic in Banff Negotiations in place with website Nexopia Page 62 of 71 Division of NEPHROLOGY Division Chief: Dr. Nairne Scott-Douglas ADMINISTRATION This past year has been a very exciting year for the Division of Nephrology. Clinical care has continued to improve, research is proceeding at a very fast pace and the training Program has received full accreditation. The Southern Alberta Renal Program (SARP) continues to expand with the opening of a hemodialysis unit at the Sunridge Medical Gallery slated for later this year. Home dialysis therapies continue to expand with a 10 % increase in the number of patients on Peritoneal Dialysis and the Nocturnal Hemodialysis Program being almost too popular. The introduction of Nocturnal Hemodialysis is being implemented as the first prospective randomized controlled clinical trial compared to conventional hemodialysis and is looking at efficacy and cost effectiveness under the guidance of Drs. Culleton and Manns. CLINICAL The recruitment of two nephrologist in the past year has helped the Division meet its’ needs. Dr. Jennifer MacRae has initiated a very extensive program involved in all aspects of hemodialysis vascular access. She has recently replaced Dr. Ron Hons (after nearly 30 years) as the Director of Hemodialysis. Dr. Hons is going to use his large clinical experience to help run the Residency Training Program. A Nephrology Central Referral system has been set up with support of the ARP innovation fund and under the guidance of Dr. Braden Manns. This system with referrals triaged by a nephrologist is proving very successful in prioritizing patients, decreasing unnecessary referrals as well as decreasing patient wait times. The trainees and staff particularly enjoy the new “urgent assessment clinic”. Also referring physicians are giving positive feedback regarding ease of use. Dr. Culleton will now be Director of the Chronic Kidney Disease which is the most rapidly expanding area of nephrology care in Southern Alberta. The electronic patient data base Renal PARIS developed by Dr. Garth Mortis continues to be a cornerstone to clinical care and is also being used for research purposes. PARIS continues to go through improvements and the Pediatric Nephrologists have now started to use an adapted version. The goal is to have a wed-based version in 2007. Dr. George Vitale joined the Division and is Director of Peritoneal Dialysis. He is very clinically active and his hard work allows for protect time for faculty members to complete there non-clinical responsibilities. Exciting year for the Division of Nephrology Dr. Jennifer MacRae - new recruit - now Director of Hemodialysis Dr. Ron Hons - will help run Residency Training Program Dr. Braden Manns - has set up Central Referral System Dr. Bruce Culleton - now Director of the Chronic Kidney Disease Program Dr. Garth Mortis - developed an electronic patient data base - PARIS Full Accreditation for Nephrology EDUCATION The Nephrology Training Program received a very strong external review and has received full accreditation. Under the guidance of Dr. Kevin McLaughlin this program continued to attract superior internal and external candidates. Dr. McLaughlin will go on a sabbatical to learn more about medical education and will return as Assistant Dean of Undergraduate Medical Education Research. Dr. Ron Hons has taken over administering the training program during Dr. McLaughlin’s absence and will continue to co-administer the program on his return. The Division has recruited within the ARP one of our trainees, Dr. Sophia Chou. She will work part-time for the first year while she completes her Master’s Undergraduate Medical Education - Dr. K. McLaughlin on sabbatical Sep 2006 - Dr. R. Hons will administer program Page 63 of 71 Degree in Medical Education. We look forward to her future contributions to the education of physicians. Another of our fellows, Dr. Mike Walsh, has received funding to pursue a PhD working on Glomerulonephritis in the England. RESEARCH The Division of Nephrology continues to excel in academic areas with more than 15 first authored papers over the past year. The Alberta Kidney Disease Network (AKDN) continues to be a very productive group combining clinical researcher from all over Alberta. In addition, Drs, Manns, Culleton, and Hemmelgarn have received over $750,000 in AHFMR funding within the AKDN to investigate cardiovascular and renal protective medication in patients identified through the Alberta wide laboratory prompts for increased serum creatinine levels. Dr. Bruce Culleton has chaired the Canadian Society of Nephrology Guidelines Committee. A highlight for the Division was the most deserving selection of Dr. Brenda Hemmelgarn as the Canadian Society of Clinical Investigators “Joe Doupe Young Investigator’s Award”. The Division is actively involved in obtaining funding for a proposed 5 million dollar Endowed Chair in Clinical Renal Research. Continued development of research in basic science, medical education and clinical trials is a priority with in the Division. Trainees - Dr. Sophia Chou will complete Master’s in Medical Education - Dr. Mike Walsh will pursue a PhD in England Over $750,000 in AHFMR Morefunding than 15 first - Drsautho Manns, red Culle papeton rs & Hemmelgarn Dr. Bruce Culleton - Chair of the Canadian Society of Nephrology Guidelines Committee Dr. B. Hemmelgarn receives the Joe Doupe Young Investigator’s Award Endowed Chair in Clinical Renal Research - actively obtaining funding for Chair Page 64 of 71 Division of Respirology Division Chief: Christopher H. Mody MD, FRCPC, FCCP, FACP ADMINISTRATION The Division of Respirology has had an exciting and productive year in 2005. There have been a great many changes, and many accomplishments. Additionally, the division is facing a number of enormous challenges, which we face with hope, optimism and determination. Access to private clinics, outpatient service and soon Lung Cancer Telehealth The Division consists of 23 members based at three hospital sites and in private clinics in the Calgary Health Region. The Division provides continuous consultative service and in patient ward service at three acute care hospitals, while maintaining a very busy outpatient clinical service across the region. Additionally, the Division provides innovative outreach programs. Lead by Dr. Jeff Mellor, the Division has outreach respirology clinics in rural Alberta, and under the leadership of Dr. Alain Tremblay will soon be implementing a telehealth program for lung cancer. COPD Program nationally recognized New Program assessing sputum inflammation CLINICAL The Calgary Asthma and COPD Program is nationally recognized for providing a cohesive service that links together family physicians offices, hospitals, and emergency departments. Dr. Bob Cowie leads this team of dedicated health care providers, including physicians, respiratory therapists, kinesiologists and nurses. Under the direction of Dr. Richard Leigh, and with the assistance of Innovation Initiative Funding, a program for assessing sputum inflammation has been initiated. This is an extremely valuable tool that now allows respirologists to assess the affect of asthma therapies in the most challenging patients. To date, 141 tests have been done, and in half the results have changed management and improved asthma control. Additionally, with the recent recruitment of Dr. Warren Davidson, who is interested in the epidemiology of asthma and airways disease, and strong collaboration with the Asthma and Airways Inflammation Research Group under the direction of Dr. David Proud, this group is moving into a leadership position in Canada. The Interventional Pulmonary Medicine Service is one of only two such services in the country. Dr. Alain Tremblay is the leader of this program, and along with Dr. Gaetane Michaud, is using a variety of innovative tools and techniques including endobronchial ultrasound, permanent and removable stents, and indwelling pleural catheters. Helped by a $1M private donation, this program has been able to purchase the equipment necessary to perform this highly technical and ground-breaking service. The Service is also dedicated to training young respirologists in the advanced techniques, and an Interventional Pulmonary Medicine Fellow will begin training in July 2006. Leadership in Asthma and Airways Inflammation with Dr. Davidson and Dr. Proud Interventional Pulmonary Medicine using innovate tools Establishment of a Pulmonary Hypertension Program The Division of Respirology has also established a Pulmonary Hypertension Program. Dr. Doug Helmersen is the leader of this program and along with Dr. Sid Viner and Dr. Naushad Hirani, the Program provides day to day management as well as comprehensive diagnostic services including right heart catheterization and pharmacologic treatment. Aided by a private donation, Dr. Helmersen has purchased the equipment, including a dedicated fluoroscopic system that is required for right heart catheterization studies. Together, this group is providing a Page 65 of 71 world-class service for patients that would have died only a few years ago. In keeping with our goal of providing cutting-edge service and research in Calgary, Dr. Hirani will be doing a 6-month sabbatical with Dr. Nazzareno Galiè at The University of Bologna, Italy, who is one of the world’s leaders in clinical trials in pulmonary hypertension. Members of the Division are also one of Canada’s leaders in Sleep Medicine. Under the direction of Dr. Pat Hanly, The Sleep Centre has developed a unique and successful working relationship in the assessment and management of Sleep Disordered Breathing within the Calgary Health Region. This has improved patient access to diagnosis and treatment both for uncomplicated obstructive sleep apnoea and more severe sleep disordered breathing, and has reduced waiting lists. This is the first time that this Public Private Partnership with home care companies has been employed in Canada. As an extension of this, Dr. Bill Whitelaw is conducting a study (funded by the Alberta Heritage Foundation for Medical Research), which is evaluating the management of obstructive sleep apnoea in the primary care setting. Recently, Dr. Whitelaw published a landmark scientific paper demonstrating the efficacy of this approach that was featured in the Globe and Mail, the Calgary Herald and TV and radio. Under the Innovation Initiative Funding, the sleep service introduced an alternative care provider to augment the care team and support patients with complex sleep issues. This program has already reported a trend toward increased access to alternative care providers. A group has been established, under the guidance of Dr. Brent Winston, with an interest in interstitial lung disease. We have recently recruited Dr. Charlene Fell, a respirologist with a special interest in interstitial lung disease, epidemiology and clinical trials. Dr. Fell will be seeking additional training, in interstitial lung disease at the University of Michigan with Dr. Fernando Martinez, who is one of the world’s leaders in clinical trials in interstitial lung disease. Upon her return, Dr. Fell and Winston will continue to develop Interstitial Lung Diseases as a clinical and academic focus for the Division. Improved patient access Reduced waiting lists Evaluation of obstructive sleep apnea in the primary care setting Landmark scientific paper published by Dr. Whitelaw in the management of Sleep Apnea Interstitial Lung Disease develops as a clinical and academic focus INNOVATIONS Through the Innovation Initiative Funding, a number of new and exciting programs have been established. The program for the assessment of inflammation in asthma via analysis of induced sputum has been mentioned previously. Additionally, a cough clinic, staffed by an asthma educator to support quality patient care and reduce unnecessary consults in respiratory medicine has been established. Additionally, a program has been established to strengthen care transitions from acute care to community in chronic obstructive pulmonary disease. EDUCATION The Division of Respirology Residency Education Program is fully accredited by the Royal College of Physicians and Surgeons of Canada. Under the direction of Dr. Karen Rimmer, the program is recognized as one of the best in the country. Additionally, a number of members of the division set the standard of competence in respirology by participating in the Royal College Examination Program. Recently, the Division received the highest teaching rating by Residents in the Department of Internal Medicine, and the division was also honoured when Dr. Stephen Field, Dr. Ward Flemons and Dr. Chris Mody became “Great Teachers” at the University of Calgary. Other awardees include Innovation funding establishes new programs Accredited Residency Education program Residents rate Division as the highest teaching in Internal Medicine Page 66 of 71 RESEARCH Dr. Richard Leigh, who was a finalist for the Wilbert J. Keon Award Competition for Junior Faculty at the National Research Forum for Young Investigators in Circulatory and Respiratory Health, and Dr. Karen Rimmer who won the Golden Bull award for excellence in teaching residents in Internal Medicine. Members of the Division provide leadership nationally and internationally in a number of medical societies and organizations. Dr. Gordon Ford is the president of the Canadian Thoracic Society. Dr. Stephen Field is the Governor for Alberta for the American College of Chest Physicians, and Dr. Chris Mody is the Governor for Alberta for the American College of Physicians. Members of the division have been involved in research. Highlights include a publication on the experience in tuberculosis in Calgary between 1995-2002 (Int J Tuberc Lung Dis. 2005;9:288), and a paper outlining the diagnosis and management of pergolide-induced fibrosis (Mov Disord. 2005;20:512). Member of the Division have reported a highly innovative way to measure cardiac output during exercise (Eur J Appl Physiol. 2005;94:670), and a paper is in press describing the utility of chronic indwelling catheters for the management of malignant pleural effusions (Chest 2006;129:362). Members of the division participated in the New England Journal of Medicine paper describing the utility of continuous positive airway pressure for central sleep apnea and heart failure (N Engl J Med. 2005;353:2025), and the clinical usefulness of home oximetry compared with polysomnography for assessment of sleep apnea has been reported (Am J Respir Crit Care Med. 2005;171:188). Additionally, new and exciting discoveries were made in the area of asthma remodeling (Am J Respir Cell Mol Biol. 2005;32:99). Division members obtain multiple awards National and international leadership Research - Tuberculosis - Cardiac output during exercise - Assessment of sleep apnea - Asthma remodeling Salary supported research Members of the division are also active in basic science research. Three members of the division had salaried positions from the Alberta Heritage Foundation of Medical Research, and one has salary support from the CIHR. We have established a partnership with the Ministry of Innovation and Science to increase the endowment for the “GSK Professorship in Inflammatory Lung Disease” to $1.75M. The position will provide leadership in research, education and patient care in airway inflammatory lung disease. Dr. Richard Leigh has been nominated to be the first GSK Professor in Inflammatory Lung Disease. Leadership in Inflammatory Lung Disease CHALLENGES Provision of outpatient services continue to be a pressing problem. Clinic space at all three sites (UCMG, RGH and PLC) is insufficient. More outpatient offices are needed. At the UCMC site, the space needs to be used more efficiently. A coordinated system of booking is needed so that utilization of space is optimal. We are unable to provide adequate pulmonary function testing in the region. Waiting lists to obtain pulmonary function tests have increased to unacceptable levels. Patient care is now impaired because we are waiting for pulmonary function tests. Personnel need to be provided immediately to deal with the backlog of testing that must be performed. Clinic space insufficient Lack of personnel – results in wait lists for tests Page 67 of 71 We urgently need a coordinated system of booking patients, tests, and appointments across the region. Currently, each individual respirologists’ secretary is performing these tasks. The system is cumbersome, complex and has great potential for misadventure. A streamlined, coordinated central system would increase the efficiency of providing services, in addition to being required to respond to sudden or emergency changes in provision of services (e.g. Flu outbreak or pandemic). Provision of community services needs to be improved. While great progress has been made, we are still only touching a tiny fraction of the patients with chronic respiratory illness. Medical staff barely manages their present load. We are not in a position to provide the community rehabilitation, spirometry, patient diagnostic and education program that have been identified as a priority for the Division in the Region. Additionally, with digitized electronic radiology imaging, there is the potential for Respirology to expand and provide telehealth services. Manpower is inadequate. It is anticipated that 5 members will be required at the new South Campus Hospital to establish a functional self-sufficient group. Further, it is anticipated that 3 members of the Division will retire from the Foothills Medical Center staff over the next 5 years, and an additional 2 members from the interventional pulmonary medicine service may be leaving the Foothills Medical site. At the Peter Lougheed Center, it is anticipated that 1 member will be retiring. Thus, 11 respirologists will need to be recruited over the next 5 years to maintain the current manpower at each site. Recruitment will be targeted to the following areas: 3 Sleep Medicine (2 members will be retiring) 2 clinician scientists (2 members will be retiring) 1 Non-tuberculous mycobacterial disease and tuberculosis (1 member will be retiring) 1 Neuromuscular diseases 1 Non invasive ventilation 1 Lung transplantation 1 Cystic fibrosis and pulmonary infections 1 Occupational and Environmental Medicine 1 COPD and rehabilitation 1 Interstitial lung diseases The academic and scholastic contribution of the division is inadequate. In a time motion study performed in the department, the division spent only 4% of its time in academic activity. This activity is mandated by the burden of clinical and administrative service provided by the members of the Division; however, it equates to less than 1 FTE in academic activity among a division of 23 members. This is inadequate for a University affiliated division. To increase the academic activity to 20%, 4 new recruits will need 50% of there time to research, and 2 members will be required that will devote the 75% of their time to investigation and the pursuit of new knowledge. Central patient booking needed Potential for telehealth services for improvement of community services Recruitment and retention is critical Time spent on academic activity is only 4% Possible move of Thoracic Surgery presents significant challenges We will face significant challenges if Thoracic Surgery moves to the RGH site. If this occurs, the care of patients with cancer will become spread over multiple sites, which will present many challenges. Additionally, interventional pulmonary Page 68 of 71 medicine, which has a close working relationship with Thoracics, will continue to be at the Foothills Medical Centre and will need to function and develop independently. We will soon face renegotiation of the ARP. Our hope is to continue to provide an opportunity within the ARP for all respirologists in the Calgary Health Region. However, the requirement to recruit may force us to consider positions outside the ARP. If is this is necessary, planning and integration will be paramount. The developing South Hospital will present great challenges. The goal will be to provide a full complement of respirology inpatient and outpatient services and 24hour call coverage. It is anticipated that this hospital will be functional in 200102011, and an additional 5-6 recruits will be required for this purpose. Since there is no indication that 6 recruits will be available in the year prior to the hospital opening, this will need to be accomplished over the next 5 years. The Division of Respirology looks forward to the future with enthusiasm. We anticipate that we will be able to continue to provide the exemplary service and care, and improve upon the academic and investigative initiatives of the Division. Page 69 of 71 Division of Rheumatology Division Chief: Dr. Liam Martin CLINICAL AND INNOVATIONS In the past 12 months the Division has planned and put into place through the efforts of the entire membership the majority of the innovations for which we received funding. These innovations included: a central triage system; a transition clinic for young adults with systemic rheumatic diseases; hiring a nurse practitioner; hiring a clinical nurse specialist. The central triage system has evolved from the planning stages during which all division members reviewed their practice activities to include their wait list times and clinical activities. The members also participated in numerous reviews of a proposed referral form for central triage and reviews of how central triage would affect their practices. The nursing staff at the 3 CHR based clinics as well as the administration staff from these clinics and the administration staff at the private practice clinics also participated in round table discussions in preparation for the launch of this new system. The start date for the clinic is set for April 3rd 2006. This date was chosen to allow all members to deal with the back log of referrals that were currently in their offices. We are about to hire and train 2 unit clerks, one at level 5 and one at level 3, who will play an integral role in management of the system. The transition clinic, for children with arthritis who are moving from paediatric to adult care, referred to as the YARD clinic (Young Adults with Rheumatic Disease) is also set to start in March 2006. It will be held every 2nd Wednesday in Area 5A with a team consisting of an adult and paediatric rheumatologist, a clinical nurse specialist. As the clinic evolves a social worker and a physiotherapist will be hired to complement the clinical service. Our Telehealth Program is in place under the leadership of Dr. Sharon LeClercq with support form Dr. Liam Martin. Drs LeClercq and Martin have each traveled to Pincher Creek to offer training sessions to the family physicians who are participating in this innovative project. Dr. LeClercq has also traveled to Rocky Mountain House to offer training sessions to the participating family physicians there on 2 occasions. The first live Telehealth clinic was delivered by Dr. LeClercq and the family physicians in Pincher Creek in the Fall. All participants, especially the patients, felt that this approach to care was beneficial. We look forward to further encounters and to evaluating the process over time. Plans to expand the Early Inflammatory Arthritis Clinic are in place. Currently this clinic is held at the Peter Lougheed Centre every 2 weeks. The number of clinics at the PLC will increase to one per week and a second clinic will be offered at the Rockyview General Hospital also on a once weekly basis. Support staff for this clinic will be hired in 2006 using Innovation funds. An ongoing evaluation of this clinic is taking place. Innovations in place - central triage - transition clinic - NP hired - Clinical nurse specialist hired Central Triage - Additional staff hired - Start date is April 3, 2006 Y.A.R.D. - Starts March 2006 - Additional staff will be hired Telehealth Program - Training provided in Pincher Creek & Rocky Mountain House Early Inflammatory Arthritis Clinic - PLC clinic increases to weekly - additional weekly clinic to be held at RGH Page 70 of 71 EDUCATION Under the leadership of Dr. Chris Penney a standardized method for joint examination is being taught to the medical students, clinical clerks and the medical residents. This method referred to as the GALS exam provides all learners with the technique to perform a standardized and efficient method of screening a patient for musculoskeletal problems. In the past year Dr. Penney has developed a CD version of the examination for all students. GALS exam & CD version - standardized screening method for everyone RECRUITMENT We have recruited a scientific member to our division whose research is focused in the area of autoimmunity. She will work closely with Dr. Fritzler and other division members and trainees in developing research projects and in educational activities. CHALLENGES The success that we have achieved in putting into place our clinical innovations represents a two edged sword for the division. We are able to offer a more efficient service and as a result we are receiving more referrals, resulting in an increase in our chronic patient load. While this is a good result for the patients and their referring physicians it has created a new set of challenges for our members. This increased pressure can potentially detract from the educational and research activities of our members. We need to recruit more rheumatologists to address this need. However, recruitment of suitable rheumatologists continues to be a major challenge in spite of the great opportunities that are offered by the ARP. Our Division members have the distinction of being the oldest with respect to our average age. In order to address the issue of recruitment we have advertised widely for rheumatologists. Division members have used their networks to identify such individuals but to no avail. These efforts continue as we are anxious to find a replacement for Dr. Marvin Fritzler as he moves towards retirement. While the ARP has helped to improve the compensation for rheumatologists there need to be more efforts made at the Department level to address the disparity between our specialty and others with regards to earning potential. We continue in our efforts to recruit specialty residents to our training program. We are fortunate to have recruited for July 1, 2006 a specialty resident trainee in Rheumatology from the University of Manitoba. We are hoping that another specialty resident trainee will be recruited through offering a 1 month elective to an out of province medical resident in October 2005. We continue our efforts to make residents aware of the opportunities in Rheumatology as a career choice. Dr. Chris Penney has developed a Residents Arthritis Day which will be offered again this year to residents in year one and two from both Calgary and Edmonton. This year’s event will take place in Edmonton with residents from both centres being invited. We are expecting that the event will be as successful this year in Edmonton as it was in Calgary last year. Success brings - more efficient service – increase in referrals - need to recruit more rheumatologists Recruitment is great challenge - resident trainee from U of Manitoba Residents Arthritis Day developed by Dr. Penney joint for Calgary & Edmonton Page 71 of 71