amanat ketua pustakawan 2014 - Universiti Teknologi Malaysia

AMANAT
KETUA PUSTAKAWAN
2014
20 JANUARI 2014
BILIK SEMINAR PERPUSTAKAAN UTM
(BANGUNAN PERPUSTAKAAN SULTANAH ZANARIAH)
UTM
UTM Global Plan 2012‐2020
PHASE 1
PHASE 1 PHASE 2
PHASE 2 PHASE 3
PHASE 3 2011‐2014
Alignment to b Gl b l
be Global
University
2015‐2017
High impact
programs
2018‐2020
Strategic Transformation
& Advanced
Research
CONSOLIDATING THE FOUNDATIONS,
PREPARING FOR GLOBAL UTM 2020
PROGRAM TRANSFORMASI TAHUN 2014
1) Memperkasakan status UTM sebagai
Universiti Penyelidikan berasaskan instrumen
MyRA2.
2) Memperkasakan
Ekosistem
Pendidikan
Akademik dan Reputasi Global UTM melalui
Akademia Baharu.
3) Meningkatkan pengalaman pembelajaran
mahasiswa di kampus dan penglibatan UTM
dalam pembangunan komuniti.
4) Menambahbaik infrastruktur dan sistem
penyampaian universiti.
5) Menjamin kelestarian kewangan universiti.
PELAN PEMBANGUNAN PERPUSTAKAAN UTM
Pelan pembangunan perpustakaan terdiri
daripada perancangan untuk melengkapkan
kedua‐dua perpustakaan sedia ada dan
perpustakaan baharu dengan kandungan
fizikal
dan
digital
berserta
inisiatif
meningkatkan kecekapan untuk pustakawan
profesional, pelan yang tersusun dan bajet
yang mencukupi bagi mewujudkan dan
menambah kandungan digital.
Perpustakaan
UTM juga
perlu
P
k
j
l meningkatkan
i k k
waktu operasi perpustakaan kepada 24/7
sebagai
b i sumber
b utama untukk pengetahuan
h
dan infrastruktur warisan universiti.
JUMLAH KEY AMAL INDICATOR (KAI)
PERPUSTAKAAN UTM 2010-2014
TAHUN
TOTAL KAI
2010
31
2011
27
2012
27
2013
30
2014
34
TOTAL
149
PENCAPAIAN KEY AMAL INDICATORS (KAI)
PERPUSTAKAAN UTM 2013
PENCAPAIAN KAI (%)
TOTAL KAI
0-50
2
51-80
5
81 90
81-90
6
91-100
17
TOTAL
30
Strategic
Objectives
Total KAI
Stakeholder
Perspective
p
((SP))
8
Internal Process
Perspective (IP)
18
Learning & Growth
Perspective (L&G)
3
Resource
Perspective (RP)
1
Total
30
g
Legend
Achievement
0-50
51-80
81-90
91-100
2
2
1
3
3
4
11
1
2
1
2
5
6
17
Poor
Average
g
Good
Excellent
0‐50%; 2; 7%
51‐80%; 5; 17%
91‐100%; 17; 56%
81‐90%; 6; 20%
Petunjuk Pencapaian Prestasi (%)
91‐100
81‐90
81
90
51‐80
0‐50
Excellent
Good
Average
Poor
0‐50%
51‐80%
81‐90%
91‐100%
STRATEGIC
OBJECTIVE
Code (Mappi KPI (M)
ng to UTM)
STAKEHOLDER
PERSPECTIVE
S01. Prime Source S1.1
For Information In UTM Niche Areas And Research Fields
Fields TARGET 2013 ACHIEVEMENT
KPI
INITIATIVES (I)
2013
OWNER
FREQ
Increase 15% usage of subscribed online databases from the previous year
the previous year
4,500,099
7,986,967/ 177.4%
KSP
Promotion on online databases usage through: 1. Workshops by vendors ‐ 9 (4)
vendors ‐
9 (4)
2. Online database and Endnotes workshop ‐ 47 (38)
3.Roadshows (4 faculties) (1)
Annually
S1.2
Increase number of postgraduate theses collections
1,700
2,403 titles @ 141.4 %
KBS
SPS final year students' listing S1.3
Increase number titles for Gift Collections
3000
2099 titles @ 70% KBS
Acquire through Semi Annually
government agencies, private sectors and individuals
S1.4
Collection development for museum and gallery
130
123/94%
KPK
Acquire from faculties and purchasing
Semi Annually
Quartely
STRATEGIC
OBJECTIVE
Code (Mappi
KPI (M)
TARGET
2013
ACHIEVEMENT
2013
80%
73%
Actions on CSI Feedback
100%
85%
ng to UTM)
KPI
OWNER
INITIATIVES (I)
FREQ
STAKEHOLDER
PERSPECTIVE
S02. Excellent and S2.1
Customer‐Focused Service Delivery
P8.1 Customer Satisfaction Survey
S2.2
CSI Comm 1. Use of Online CSI Survey y
2. CSI for PSZ IT facilities will be included
HOD
Identify areas for improvement and take relevant action/s based on yearly CSI report
Annually/
KAI UTM
Annually
S3.0 Enhanced Staff S3
0 h
d S ff S3.1
S3
Entrpereneurship
S3 3
S3.3
No. of staff f ff
involved in enterpreneurial
projects
0
0%
TKPPP/ /
TKPPK
Tiada
i d
Annually/
ll /
KAI UTM
S3 2
S3.2
S3 4
S3.4
No of staff with
No. of staff with enterpreneurial
exposure
0
0%
TKPPP/ TKPPP/
TKPPK
Tiada
Annually/
KAI UTM
STRATEGIC
OBJECTIVE
Code (Mapping to UTM)
KPI (M)
TARGET
2013
ACHIEVEMENT
2013
KPI
OWNER
INITIATIVES (I)
FREQ
Library Portal
100%
79.2%
KBA
1. Enhancement of Enterprise library portal Performance of data backup to Library Tape System
100%
100%
KBA
P1.3
Document Management System
g
y
100%
100%
KBA
P1.4
Process and catalog materials received in the current year (Purchasing, Exchange & Gift and Special Collection)
13,000
16066 /123.5%
KPT
Quarterly
i. Installation, configuration, customization, implementation and training
training ii. Policy backup setup from physical disk (SAN) backup to library tape
1. Implementation, fine Quarterly
tuning and policy setup g
p y
p
for new DMS
2. Training to staff
1. To cataloged books and Quarterly
other materials received by PSZ for the current year 2. To process all the back log materials
INTERNAL
PROCESS
PERSPECTIVE
P01. Provision P1.1
Of High Visibility Collection For
Collection For Flexible P1.2
Learning
Quarterly
STRATEGIC
OBJECTIVE
Code (Mappi
ng to UTM)
KPI (M)
TARGET
2013
ACHIEVEMENT
2013
KPI OWNER
INITIATIVES (I)
FREQ
P1.5
Processing of postgraduates theses
4000
4517/ 112%
KPT
All postgraduate and undergraduate thesis received from UKK
Quarterly
P1.6
Digitization process of UTM Special Collections (Project Paper (PSM), Theses, and other UTM Special Collections)
6000
6594 / 109%
KPT
1. Priortize digitization process on current UTM Special Collections 2. Project on digitization of retrospective UTM Special Collections
Quarterly
P1.7
Increase record deposited in UTM‐IR
6000
6947/115.8%
BRI
Digitization of UTM materials based on RU list
Quarterly
P02. Provision Of
P02. Provision Of P2.1
Customised Services And Appropriate Materials To Support Research
Availability of UTM
Availability of UTM Publication From WOS and SCOPUS
100%
100%
KSP
Compilation and filing of
Compilation and filing of UTM Publication 2011 (available from RA/RMC/ PSZ Special Collection / UTM‐IR)
Annually
P03 Enhance
P03. Enhance P3 1
P3.1
Effective Communication& Marketing Strategies
Knowledge Culture
Knowledge Culture
11
16/ 145 5%
16/ 145.5%
KKM/KKL
Emphasis on English Book
Emphasis on English Book Reviews at Residential Colleges, K‐Sharing, Bicara
Karya, Exhibition Quarterly
INTERNAL
PROCESS
PERSPECTIVE
STRATEGIC
OBJECTIVE
Code (Mappi
ng to UTM)
KPI (M)
TARGET
2013
ACHIEVEMENT
2013
KPI OWNER
Collections development and promotion for ti f
UTM Reading Stations 4,000 titles
5,500/ 137.5%
KPL
INITIATIVES (I)
FREQ
INTERNAL
PROCESS
PERSPECTIVE
P03. Enhance
P3.2
Effective
Communication
C
i ti
& Marketing
Strategies
4 programmes
100%
100%
P3.3
S6.1
No. of high‐impact community projects ‐ UTMRS
14
Increase donation for Quarterly
UTMRS collections Quarterly
Awareness program to increase UTMRS donation to UTM community and public
UTM community and public 4227 / 105%
KPT
Processing and indexing Quarterly
donation collections in UTMRS System 3866 / 92%
KPK
To ensure an equal number Quarterly
of materials' distribution for every UTMRS 12 / 86%
TKPPP/ TKPPK Distributions of bools & Quarterly
/ KKL
book shelves ‐ UTMRS
Galeri Kg Baru/Muzium Di Raja Istana Syarqiyyah, Terengganu
4 /100 %
KPL
STRATEGIC
OBJECTIVE
Code (Map
ping to UTM)
KPI (M)
TARGET
2013
ACHIEVEMENT
2013
KPI
OWNER
6
7 Programmes
/116%
20
44 orang / 220%
44 orang
/ 220%
100%
70%
KKM
251716 / 82%
KPK/KKL
60%
KPK
INITIATIVES (I)
FREQ
INTERNAL
PROCESS
PERSPECTIVE
P3.4
Community Service Responsibility (CSR)
P3 5 P7.1
P3.5
P7 1 No
No. of staff participating of staff participating
in community engagement activities
P3.6
Enhance and maintaining of Alumni portal
P3.7
Increase number of books 305665
loan out by users
P3.8
Study on user usage d
pattern in PSZ (user spending >10 hours)
100%
TKPPK/ 1. Organize Reading Promotion Semi‐Annually
TKPPP activities at selected schools ‐
p
g/
2. Speed Reading/Creative Writing programs 3. CSR programmes organized with PPMKS
4. CSR programmes organized with UTMRS
TKPPP/
TKPPP/ Quarterly
KAI UTM
TKPPK
Publishing UTM Memory website for UTM Alumni social networking platform and to increase the University webometrics ranking University webometrics ranking
and rating
Promotion on library collections via monthly UTM staffs assembly and promotion to faculties.
Data analysis from Sistem
l
f
Kehadiran Pelajar PSZ
Quarterly
Quarterly
Annually ll
STRATEGIC
OBJECTIVE
Code (Mappi
ng to UTM)
KPI (M)
TARGET
2013
ACHIEVEMENT KPI OWNER
2013
INITIATIVES (I)
FREQ
P3.9
Library Performance Measurement 100%
85%
P4 1
P4.1
Compliance to ISO
Compliance to ISO Quality Objectives
100%
87 5%
87.5%
MR
To comply to all targets as
To comply to all targets as stated in PSZ ISO Quality Objectives
Annually
Annually 35 programmes
39 programmes
/111.4%
PP
Organize inhouse training programmes for staff development
Purchasing of e‐ journals, e‐
books and e‐backfiles
Semi Anually
Quarterly
KAI UTM
INTERNAL
PROCESS
PERSPECTIVE
P04 Effective
P04. Effective Decision Making Process and Empowerment
LEARNING &
GROWTH
PERSPECTIVE
L1. Attract and retain L1.1
key competent & productive staff
Inhouse training programmes
TKPPP/ TKPPK/ Documentation on the best HOD
practices of BS ISO 11620 for academic libraries in Malaysia.
Semi Annually
L2. Conducive working L2.1
environment and well equipped facilities
equipped facilities
L2.1
Increase of library digital content
12%
12.2%
KBS
L2.2
L3.1
Campus community satisfaction on condusive campus
95%
82.42%
PP
ESI survey
Annually
Budget Variance 3%
23,046.13/0.33%
PE
To spend as planned the allocated budget
Quarterly
RESOURCE
PERSPECTIVE
R1: Sustainable & R1.1
Prudent Resources
Management
PERSIDANGAN PUSTAKAWAN 2013
STRATEGIC
OBJECTIVE
Code
STAKEHOLDER
PERSPECTIVE
S01. Prime
S1.1
S
Source
F
For
Information In
UTM Niche Areas
And Research
Fields
S1.2
S1.3
S1 4
S1.4
S1.5
(Mapping
to UTM)
KPI (M)
TARGET
2014
KPI
OWNER
Increase 15% usage
b ib d online
li
off subscribed
databases from the
previous year
8 million
KSP
Increase usage of
SciVal Expert
2 session
RA Info Packages
Compilation
C
il ti
off
journal titles from
local Higher
Institutions,
government agencies,
corporate bodies &
professional
p
associations in
science & technology
Increase number of
library collections
KSP/KKL
INITIATIVES
Promotion of online databases
th
h:
usage through
1) Online tutorial : 5 online
databases (Emerald, EbscoHost,
ProQuest, ScienceDirect, IEEE)
2) Promotion through social
networks : 24 posts
1. Training and assistance on
SciVal Expert for researchers.
20 subjects KSP/KKM/ 1. Develop list of journal based
KKL
on tiers : 2 subject for each RA
( WOS)
2. 10 resource for grant
110
KSP/KKM/ 1.
1 P
Provide
id listing
li ti
and
d linkage
li k
to
t
journals
KKL
each title: 10 journals for each
per year
RA
15%
KBS/KBR/ Collection through :
KPT/KPL/ 1. Digital Content (12%)
KPK/KKL 2. Acquisiton (1.5%)
3. UTM Publication (0.8%)
4. UTMRS (0.5%)
5. Gift and Exchange (0.17%)
6. Gallerium (0.03%)
TOTAL = 370,000
FREQUENCY REMARK
Semi
Annually
A
ll
Semi
Annually
Semi
Annually
KAI NA
2014
SPG1
KAI NA
2014
S i
Semi
Annually
Quarterly KAI NA
2014
STRATEGIC
Code (Mapping
KPI (M)
OBJECTIVE
to UTM)
STAKEHOLDER
PERSPECTIVE
S01.
S1.6
Compilation of
S01 Prime
S1 6
Source For
Visiting
Information In
Professor/Professorial
UTM Niche Areas
Profiles
And Research
Fields
INTERNAL
PROCESS
PERSPECTIVE
P01. Provision Of P1.1
Development of
High Visibility
Library Application
Collection For
System
Flexible Learning
TARGET
2014
KPI OWNER
INITIATIVES
5
KBS/KSP
Acquire inaugural lecture series
presentation by Visiting Professor
(Professorial Profiles, publications,
AV, etc.)
1
KBA
P1.2
Increased Ranking
through Open Access
and Digital Content
13,500
P1.3
Process and catalog
materials received in
the current year
(Purchasing,
Exchange & Gift and
Special Collection)
15,000
Inclusive 5 Modules
1. Library Skilss Classes (LSC
modules)
2. Online Reference Desk
3 User Time Spent
3.
4. SAMA
5. e-Forms
KBR/KPT/ 1. Digitized of UTM Publication
KSP
BPT (6000)
2. Deposit and Upload Digital
Content into DMS
a. BRI (6000)
b. BSP (1500)
3. Provide link in UTM-IR from
DMS
KPT
1. To cataloged books and other
materials received by UTM Library
for the current year
2. To process all the back log
materials
FREQ
REMARK
Semi
S1.6
S1 6
Annually
Semi
Annually
Semi
KAI NA
Annually 2014
Semi
KAI NA
Annually 2014
STRATEGIC
Code (Mapping
KPI (M)
TARGET
OBJECTIVE
to UTM)
2014
INTERNAL
PROCESS
PERSPECTIVE
P01 Provision Of P1.4
P01.
P1 4
Upgrade UTM Library
100
High Visibility
Portal as one stop
Collection For
information searching
Flexible Learning
P1.5
Increase storage
7 TB
capacity for SAN and
backup storage
P1.6
Ranking Web of
Top 50
Repositories (Top
Institutionals)
100
P1.7
Acquire Intellectual
Published
Property & UTM
IP
Knowledge Heritage
R
Resources
P02. Provision Of P2.1
Customised
Services And
Appropriate
Materials To
Support
Research
Promote UTM journal
publications to be
indexed in Scopus or
ISI
100%
P2.2
Engaging Library with
UTM expert in the
field of science and
technology.
1
KPI
OWNER
TKPK/
TKPP
KBA
INITIATIVES
FREQ
REMARK
1. Improve interface for UTM
1
Library Portal
2. Diversified Portal Content (TBC)
Semi
PGU
Annually 2014
Proposed one paper work for
additional maintenance budget
Semi
PGU
Annually 2014
KBR
1. Create back links in UTM-IR
record (4000 links)
2. Access to UTM-IR
KSP/KPK 1. Determine IP and UTM Knowledge
/ KBS Resources
2. Collabration with ICC
3 D
3.
Documentation
t ti
and
d inventory
i
t
off
IP and UTM Knowledge Resources
4. Establish Gallerium exhibition
area
KSP/KBS 1. Cooperation with the publishers
KKM/KPK Managing collection & organizing
KPT/KBR an exhibition of distinguished
researcher : Prof. Dr. Ahmad Fauzi
Ismail - Membrane Technology
Semi
Annually
Semi
PGU
Annually 2014
Annually
Annually
STRATEGIC
OBJECTIVE
Code (Map
ping
to
UTM)
INTERNAL
PROCESS
PERSPECTIVE
P02. Provision Of P2.3
Customised
Services And
Appropriate
Materials To
Support Research
P03. Enhance
Effective
Communication
& Marketing
Strategies
P04. Effective
Decision Making
Process and
Empowerment
LEARNING &
GROWTH
PERSPECTIVE
L1. Attract and
retain key
competent &
productive staff
KPI (M)
TARGET
2014
1 researcher
Showcase the
contribution/s of
distinguished researcher
in UTM
P3.1
Pioneering in the subject
of performance
measures for library
services
P4.1
Compliance to ISO
Quality Objectives
L1.1
Inhouse training
programmes
L1.2
Enhance English
Proficiency among staff
KPI OWNER
INITIATIVES
Committee i. Determine library
facility/equipments for showcase
ii. Acquire research materials for
showcase
1
TKPPK/
TKPPP
100%
FREQ
REMARK
Semi
LPU 2013
Annually
Organizing International
conference/colloqium for
knowledge sharing
Semi
Annually
HOD
To comply to all targets as stated
in Library ISO Quality Objectives
Annually
35
programmes
PP
Semi
Anually
PGU
2014
6 programmes
PP
Conduct inhouse training
programmes for staff development
according to Human Capital
Blueprint
English Language Course (Basic,
Intermediate & Refresher Course)
English motivator (3 JB/2KL)
Semi
Anually
LPU 2013
STRATEGIC
OBJECTIVE
LEARNING &
GROWTH
PERSPECTIVE
L1. Attract and
retain key
competent &
productive staff
L2. Conducive
working
environment and
well equipped
facilities
Code (Map
ping
to
UTM)
KPI (M)
TARGET
2014
KPI OWNER
L1.3
Increase Staff
Competencies
PP
L1.4
Professional Development
Programme
4 staff
PP
L2.2
p
community
y
Campus
satisfaction on condusive
campus
80%
PP
L2.3
Provide 24/7 room facility
for library users
(B
S lt
h
(Bangunan
Sultanah
Zanariah)
1 unit
KPK
INITIATIVES
FREQ
REMARK
1. Attending certified courses for
LPU 2013
Bibliometric (47 librarian)
Intellectual Property - Copyrights,
Patent, Trademark (2 librarians)
2. To develop a subject expert
librarian - Attachment to Research
Alliance and Attending Short
Course (2 librarians)
3. Research / Academic Writing
(47 librarians) - Collaboration with
SPS RMC
SPS,
RMC, UTM LEAD
Increase the number of :Semi
PGU
Masters / Doctorate librarians (2
Anually 2014
librarians)
Diploma/ Degree (2 supporting
staff)
ESI survey
y
Annually
y
Benchmark with other Academic
Libraries which offer the 24hrs
f ilit
room facility
1 proposal for the implementation
of 24/7 room facility
Annually LPU 2013
STRATEGIC
OBJECTIVE
LEARNING &
GROWTH
PERSPECTIVE
L2. Conducive
working
environment and
well equipped
facilities
Code (Map
ping
to
UTM)
KPI (M)
L2.4
Quality Culture at
workplace
R1: Sustainable
& Prudent
Resources
Management
R1.1
Budget Variance
R2 : Diversified
Income Base
R2.1
Income generated from
library
R3 : Sustainable
&
Expansion
p
Development
R3.1
Go Green Culture
TARGET
2014
KPI OWNER
2 projects
KSP/KPK
3%
PE
INITIATIVES
FREQ
1. 5S implementation - To apply
for accreditation & certification
by MPC
2. ICC - One group representing
UTM library in UTMICC 2014
Annually PK
To spend as planned the
allocated budget
Quarterly
RESOURCE
PERSPECTIVE
RM130,000
1%
KKM/PE/ 1. Space leasing of library
KKL/ KSP/ facilities, organizing
KPK
workshops/conferences,
consultations increase corporate
consultations,
membership and library souvenir
2. Charging licence fees of UTM
Library system to
PE
REMARK
Energy efficiency awareness to
minimize energy
gy consumption.
p
Annually
Annually
KAI
Strategic Objectives (SO)
Excellent and Customer
CustomerFocused Service Delivery
Enhanced Staff
Entrpereneurship
Customer Satisfaction
Survey
No. of staff involved in
enterpreneurial projects
No. of staff with
enterpreneurial
p
exposure
p
ACHIEVEMENT
2011
2012
2013
78%
73%
73%
0%
-
-
-
-
0%
Strategic Objectives
(SO)
Enhance Effective
Communication&
Marketing Strategies
KAI
No. of high-impact community
projects
No. of staff participating in
community engagement
activities
Conducive working
environment and well
equipped facilities
Increase of library digital
content
% of campus community
satisfaction on condusive
campus
ACHIEVEMENT
2011
2012
2013
-
-
12
44
-
-
12%
11 7%
11.7%
12 2%
12.2%
73%
85%
82.4%
STRATEGIC
Code (Mapping
KPI (M)
OBJECTIVE
to UTM)
STAKEHOLDER
PERSPECTIVE
S02. Excellent
S2.1
P8.1
Customer
and CustomerSatisfaction Survey
Focused Service
Delivery
INTERNAL
PROCESS
PERSPECTIVE
P02. Provision Of P2.4
P4.2
Total number of
Customised
publications in
Services And
citation-indexed
Appropriate
journals including
Materials To
refereed proceedings
Support Research
TARGET
2014
KPI OWNER
INITIATIVES
FREQ
REMARK
80%
CSI Comm 1. Use of Online CSI Survey
2. CSI for PSZ IT facilities will be
included
Annually KAI `UTM
KAI NA
2014
6500
KSP/KKM/K Documenting & reporting number
KL
of publication in Impact Factor
Journal (SCOPUS/ISI/SSCI/AI)
including Refereed Proceedings
published by institution (have
institution name as affiliation of
the publication)
Quarterly KAI UTM
KSP/KKM/K Cumulative impact factor for all
Quarterly KAI UTM
KL
publications in citation-indexed
journals (ISI) for that particular
year.
KSP/KKM/K Cumulative citation indexed for all Quarterly KAI UTM
KL
publications in the present year
P2.5
P4.3
Cumulative impact
factor of publications
3000
P2.6
P4.4
Cumulative citation of
publications
25,000
P03. Enhance
P3.2
Effective
Communication&
Marketing
Strategies
L2. Conducive
L2.1
working
environment and
well equipped
facilities
P7.1
No. of staff
participating in
community
engagement activities
50
TKPPK/
TKPPP
L2.2
Increase of library
digital content
13%
KBS
Number of staffs involved in
Quarterly KAI UTM
community engagement activities
organized by the library, university
and outside body at national and
international level
Purchasing of e- journals, e-books Quarterly KAI UTM
and e-backfiles
JUMLAH STAF JUMLAH
STAF
PERPUSTAKAAN UTM 208 ORANG
JUMLAH PENGUNJUNG MAYA
(
(1,837,842)
)
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