November - Stylist and Salon Newspapers
Transcription
November - Stylist and Salon Newspapers
nOw avaiLabLe! CosmoProf®/Beauty Systems Group is the EXCLUSIVE distributor of PaUL MItChELL® in your area, as well as other leading brands such as: FAROUK • GOLDWELL • JOICO • ISO KENRA • NIOXIN • RUSK • SEBASTIAN • WELLA e are dedicated to a partnership with you. We are for professionals only. Without exception, we provide “Professional Only” salon products to the beauty professional and we stand tall against diversion in the industry. We are dedicated to offering the biggest brands with a wide range of professional services. We are where you are. CosmoProf® is all around you with more than 1,000 stores across North America and over 700 sales Consultants to serve you with the best possible customer service. Helping you succeed. We offer the latest products, techniques, and new business strategies, all intended to provide you with the working knowledge to help you succeed. CosmoProf® PROCLUB® Do you like discounts and coupons? Then PrOCLUb® is just for you! CosmoProf® PrOCLUb® offers membership in a community of beauty industry professionals with special benefits just for you! Not a Proclub Member? Stop by and sign up at your local store. Online shopping CO_004457 Shop online at cosmoprofbeauty.com. Simply use your CosmoProf® PROCLUB® card number or BSG® account number to log in. See what everyone iS Saying! Download a Free QR READER to your smart phone at: www.i-nigma.mobi COnneCt with Us! twitter.com/cosmoprof facebook.com/cosmoprofbeauty To find the store nearest you, go to: cosmoprofbeauty.com or contact Customer Service at: 1-800-362-3186. Stack the Deck with Teens/Tweens to Increase Business Longevity Beauty Business Buzz Charlene Abretske As a salon professional, one of the most important aspects of your business is client retention. The more clients you retain, the less you spend in advertising and marketing to attract new clients that will cycle in and out of your business. It is important to know the demographic of your core clients, the ones who consistently re-book, refer you new clients and really love your services. I recently had an experience with a salon owner who had originally thought her core clientele was 25- 40 in age, only to find out after surveying her clients the age range was 40 -55, a difference of 15 years off her target market. Her survey also showed her salon had been retaining 85 percent of their clients for well over five years. Amazing numbers indeed and they were definitely doing a lot right in the customer service department to keep such a large proportion of their clients. The only disturbing fact was if this trend continued, their clientele would “age out” of their services. Now that they had mastered the nly Now o $2,995 art of retention, they now have to master the art of attracting a younger client in order to stay in and grow their business. As a business owner you will want to focus on “dealing yourself a good hand” of clients with several age ranges to increase your businesses longevity. Targeting your core clients to include substantial numbers of loyal patrons will keep your business growing for the next five, 10, 15 years and beyond. Your clients have referrals they can send you to help include other age ranges in your business. The simplest group to capture is teens and tweens. These two groups will be referred by their parents who are patrons of your salon or spa. Their parents will most likely assist them in the cost of services and take them to their appointments. This is a great opportunity for you to begin really targeting a younger market. These clients are really in tune to having an experience at your salon or spa; what can you do to provide them with one? Teens and tweens don’t just think it is nice when someone personalizes their service, even at their young age they have come to expect it. In this day and age, we have become very accustomed to businesses knowing our preferences and giving us options, from our coffee, cell phones, and online shopping to everything Facebook and your websites so you show up in search engines as offering them. Keep your eye open for the “next big thing.” Be Event Ready- When is the last time you were involved in a high school event? Some that work well are: raffles; supplying your services for theater productions and local beauty pageants; offering a deserving student makeover for graduation; partnering with local photographers for pictures at homecoming and prom. When you are at a function make sure you are collecting email addresses of the students or parents, if possible, so you can offer a special to try your salon or spa services too. Rich In Referrals – Teens and tweens can become some of your best referral clients not only by referring the traditional way but through Facebook and Twitter. There is no learning curve in technology for them and you can capitalize on this by being up-to-date on your digital media pages. When you target a special for this market they will flock to it, allowing you to capitalize on their ability to be social media butterflies. Your business will always need new clients, start by making the most of the connections you haven’t capitalized on and you can really work toward a life long business and clients. Charlene Abretske is an independent business advisor. To reach her email charleneabretske@gmail.com or call (760)453-1882. Simply amazing aser eL Befor Laser Hair Enhancement in between. Your salon or spa is no different; you will want to appeal to the younger crowd while at the same time appealing to mom and dad who hold the purse strings. Here are few items to keep in mind: Parents are busy and looking for “Quality Time” – We all know what it is like shuttling kids here and there and the less stops you have to make the better. If you know your clients have children ranging in age from 11-18, ask where they get their services performed. If they are not with you let them know about your referral program and they can book their appointments at the same time to cut down on being a “taxi” mom or dad. Teens and tweens are also great to refer to your newer stylists for simpler cuts and less chemical processing, to help build their skills. Hot, Cool and On a Budget - One of the largest trends the salon industry has seen in some time was the recent explosion of feather extensions. They are cost effective and easy to apply, and hot, hot, hot, -- everyone is wearing them. This is a simple service to get the tweens and teens in the door. Keep on top of the next hot trends as they start taking off. Parents often are happy to oblige with allowing their children to take part in the latest thing, especially if it isn’t expensive. When you offer these services make sure to take photos, and post them on eeks W 7 r e Aft eks 8 We fter 2 A Yes, it’s real Yes real. Visit our webs website site e www www.SalonLasers.com SalonLasers com to see Shi Shirley’s le ’s testimonial video. Shirley’s progress is amazing, but then Laser Hair Enhancement is an amazing technology. The laser creates a thicker, fuller, healthier looking head of hair for your clients with thinning hair. Of course, Laser Hair Enhancement will generate thousands of dollars in new annual revenue for your salon. But, the difference that the service will mean to your client is priceless. We all have clients who have thinning hair and we finally have a safe, effective and affordable solution to offer them. The Premiere Laser is as easy to use as a hair dryer. You can now own your complete laser center for as little as $2,995. This includes everything you need to start offering the service right away. Call (866) 646-9050 or visit our website: www.SalonLasers.com Salon Lasers Better hair from the power of light OHIO STYLIST & SALON | NOVEMBER 2011 | 3 In this issue... Assuring Continual Growth Through Market Diversity Beauty Business Buzz 3 6 8 As a business owner you will want to focus on “dealing yourself a good hand” of clients with several age ranges to increase your businesses longevity. The Mane Objective Clients’ aging hair is your best color asset. Gray hair cannot only be remedied; it can actually be one of the biggest assets in your client base and business. The Nail Extension I am not getting any younger, nor are my clients. My clients expect me to be their manicurist until they no longer need my services. Likewise, I expect them to be my clients for as long as possible. Beauty Business Buzz . . . . . . . . . . 3 Blue Highways . . . . . . . . . . . . . . 4 The Mane Objective. . . . . . . . . . . 6 Service/Treatment for Hair Loss . . . 6 Esthetic Endeavors . . . . . . . . . . . 7 The Nail Extension . . . . . . . . . . . . 8 Strictly for Students . . . . . . . . . . . 9 Ohio Cosmetology News. . . . . . . 10 Better Business . . . . . . . . . . . . . 11 Classifieds . . . . . . . . . . . . . . 12-13 NAHA Awards. . . . . . . . . . . . . . 14 America’s Beauty Show. . . . . . . . 14 Calendar . . . . . . . . . . . . . . . . . 14 What’s New in the Market . . . . . . 15 On the cover... Photo Courtesy of ALFAPARF MILANO Artist: Ramiro Mata Don’t Miss the Next Issue! Didn’t receive your own copy of the paper? Now you can ensure you’ll get it each month to your home address… subscribe now! Don’t miss this opportunity to keep up on the latest in beauty business news including important updates from your Licensing Board, shows and events, business tips, and special promotions from our advertisers! Go online to subscribe. www.stylistnewspapers.com Blue Highways Jerry Tyler With our economic outlook forever changing, many are now looking at ways to increase revenue potential in this shifted landscape. First, take a step back and look at your individual and collective business brands to identify the components that make up your brand profile. Next, see what you are now creating in today’s business reality, if you are being perceived as the brand you wanted. One question to ask: “Is our desired brand profile in alignment with today’s market demands?” Many businesses following old business principals and paradigms are finding their market share and profits declining because they are now out of sync with a changed market and the requirements it demands. The link between what the market demands, in addition to what and how the target market is serviced is paramount, as this dynamic is constantly shifting and evolving. Continually identifying what motivates the target market allows you to not only meet the challenge of satisfying them, but hopefully exceeding their expectations. This almost always guarantees client loyalty by extending yourselves beyond your perceived value. While many successful business models were created to meet the needs of one part of the overall market, or a certain demographic, that has changed. Due to market saturation or a shift in what that market area demands, they are seeing very little growth in that area now or possibly even a decline. The key here is twofold. First, to bring the brand into alignment with what now motivates that demographic; next, to ascertain where they are now in today’s present reality. In some cases the once new area of the market place that was wide open may have reached maximum penetration creating market saturation. To meet this challenge many brands are diversifying by adding new or overlooked market demographics to their intended client pursuits. As some demographics needs and attentions have shifted so have the potential service and product offerings targeted to that demographic’s desires and needs. The brands recognizing this new potential are actually expanding their spheres of influence therefore growing the size and scope of their brands. Having a strong and well identifiable brand profile is a strong first step in reaching multiple markets with varying demographics. What is elemental here is to be understood in the market as having integrity in languages each demographic understands and can relate to. One example is the marketing of hair loss services and products. This challenge affects millions of people across all lines of age, gender and ethnicity, while the challenges and potential solutions to hair loss with a brand could be the same for various markets. To reach the various areas of this market and connect them requires the brand to identify what that area is looking for and then present it in a way that demographic can embrace it to being the “go to” solution for their challenge. While the hair loss challenge to a generation “X” or “Y’ potential client might be based on “hair loss prevention”, the target to the “Baby Boomer” client with hair loss may be “salvation of existing hair” or “hair replacement”. Same challenge but different approaches from different market demographics. If all challenges are met in the different markets, you have created multi-market penetration, expanding the influence of the brand. By exceeding the perceived value as to the needs and desires of our existing markets, and diversifying into new and emerging potential service/product sectors, we are assured continual growth as an industry in any type of economic climate. Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective on the solutions and challenges facing the beauty industry. Jerry Tyler has been a stylist since 1975 serving as the former artistic director for Vidal Sassoon Academy and currently as Director of Industry Relations for Carlton Hair salons. He is also a licensed cosmetology instructor and has served as President of the California State Board of Barbering and Cosmetology. ARE YOU LOOKING FOR LOCAL BEAUTY NEWS? NEW! Regional News Only Available Online www.stylistnewspapers.com • Local Salon Profiles and Events • Educational Events • Distributor News • Beauty School Happenings • and more... 4 | NOVEMBER 2011 | OHIO STYLIST & SALON Ohio Stylist & Salon Volume 12, Number 11, Issue 143 November 15 - December 15, 2011 Published monthly by Holland Graphics, Inc. 1750 SW Skyline Blvd., Suite 24 Portland OR 97221 Toll-free (888) 297-7010 or (503) 297-7010 Fax (503) 297-7022 E-mail: editor@stylistnewspapers.com Web site: www.stylistnewspapers.com Publisher Holland Graphics, Inc. Managing Editor Lisa Kind Production Manager Joel Holland Advertising Director Marcy Avenson Classified Sales Kelly Smith Contributing Writers: Judy Culp, Jerry Tyler, Charlene Abretske, Neil Ducoff, Jaime Schrabeck, Marco Pelusi, Steve Sleeper, LeAnne Velona, Jenny Hogan Ohio State Board of Cosmetology Jim Trakas, Executive Director To Subscribe Visit www.ohiostylist.com OHIO STYLIST & SALON is mailed to licensed salons, booth renters and beauty schools in Ohio. Circulation is restricted to members of the beauty and barber profession, its suppliers and students. CONTRIBUTIONS OF PHOTOS, ARTICLES, etc., are welcome. Payment offered only when arrangements are made in writing in advance with the editor/ publisher. ALL MATERIAL © 2011 by Holland Graphics, Inc. and/or the bylined authors or photographers. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the publisher. OPINIONS AND ENDORSEMENTS herein are the sole responsibility of the writers or advertisers and do not necessarily represent the opinions of the publisher or the Ohio State Board of Cosmetology. Publication of advertising contained herein does not constitute endorsement. Columns are the opinions of the writers and not those of the publisher. Ohio Stylist & Salon assumes no responsibility for the claims of any advertiser in their paid advertising nor in the promotional material they provide either orally or in writing. Advertising does not imply that the paper will provide any editorial coverage, photos, calendar mention, or any other space or consideration other than actual space purchased. All advertising must be paid in advance of publication in lieu of prior arrangements. Invoices paid after terms will be subject to a 2.5% per month service charge. Delinquent invoices may be subject to a handling fee of 25%. Published rates are net. Agencies add 15% for gross cost. No Agency discounts. In the event a suit or action is brought to collect amounts due Ohio Stylist & Salon shall be entitled to recover attorney fees and costs incurred. ADDITIONAL OR OUT-OF-STATE SUBSCRIPTIONS: For a one year subscription, send name, address and zip with check for $25 payable to HOLLAND GRAPHICS, INC. to Subscriptions, Ohio Stylist & Salon, 1750 SW Skyline Blvd., Suite 24, Portland, OR 97221. Address changes require old mailing label. Join the Ranks of the Industry’s Most Talented Artists Enter NAHA 2012 Hair by 2011 NAHA Winner Giovanna Simington stylist_ad_naha.indd 1 ENTRIES DUE FEBRUARY 9, 2012 PROBEAUTY.ORG/NAHA 10/10/11 1:14 PM Gray, Gray, Go Away? No Way! The Mane Objective Marco Pelusi Clients’ aging hair is your best color asset. As time keeps moving forward, so does the aging process of our clients’ hair. As our clients age, we know they lose the color pigment in both their skin and their hair. As hairdressers and salon owners, one of the most important things we do for our clients is to compensate for this loss of pigment in their hair care regimen. Sure, gray hair is hair without pigment, yet, it often is a drastically different texture than natural hair. Gray hair is coarser, more resistant and requires special attention. Gray hair is consistent. Once our clients have it, it is there to stay -- with more on the way. Therefore, clients require special, constant care for their aging or color treated hair which can be one of the most rewarding -both personal and financial -- assets to our client base and salon business. Our aging, graying, baby boomers are still the biggest money makers and still perhaps the biggest and most important portion of our client base. Now, there is even a younger client base that is aging, but does not want their gray hair exposed. This is where we as hair professionals step into play and work our color magic. This is where we solve our clients’ problems, help to stop the effects of the aging process, make clients feel good about themselves -- all while building a strong, continuous client base within our community. This is precisely why haircolor is still the fastest growing and most needed category of hair services that we offer. The demi-color category offers a gray blending service for that newer, younger clientele. Demi-color superbly blends away a small percentage of gray for those clients that do not necessarily require permanent haircolor just yet. Then, you can easily transition them into a permanent haircolor solution. If you are not already good with haircolor, get good and fast. The education is out there, and so are the potential clients. I welcome clients with gray hair into my studio and know that once I get them in for their first color appointment they will become lifetime clients. Covering gray successfully through coloring is very important to both our clients and our business. It is a gratifying challenge, especially since gray hair is usually not the same texture as other hair, let alone the same color. Equally as important, if not more so, is to maintain the quality and the integrity of our aging client’s hair while coloring and after coloring. Now, we must think about fighting the aging or fading of the applied color itself in-between appointments. We know that it is all about products. Let your clients know that in order for you to back-up your color work, they really need to take home a high quality wet line product system that prevents haircolor fading and aging of processed color, as well as maintains a luxurious feel to the hair. Go ahead -- let the clock tick. Let the gray grow. Gray hair cannot only be remedied; it can actually be one of the biggest assets in your client base and business. Gray, gray -please come and stay! Marco Pelusi is globally recognized as a haircolor trainer and platform artist. Marco Pelusi Hair Studio, Inc. was named Best Hair Color in Los Angeles 2009 by KTTV Fox11’s “myfoxla Hot List” competition. Pelusi created the Marco Collagen Color Guard HairCare System, the collagen system developed for color and chemically treated hair. For more information, visit www.marcopelusi.com. Need Health Coverage? Here’s the true beauty of being a small business individual... we’ve got you covered! We offer Health Coverage Ideal for: Hairstylists & Barbers Independent Contractors Cosmetologists Anyone without Group Coverage Anthem Blue Cross and Blue Shield offers many affordable plans. Call today for a FREE quote. Lou Ann Madsen Licensed Anthem Agent 614-433-8741 or Toll-Free: 866-551-0331 Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company. Independent licensee of the Blue Cross and Blue Shield Association. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Apply online: www.louannmadsen-insurance.com 6 | NOVEMBER 2011 | OHIO STYLIST & SALON Services for Early Detection and Treatment of Hair Loss by Jenny Hogan Today, hair loss and hair thinning affect an estimated 75 percent of all men and 20 percent of healthy women. The hair loss industry in the U.S. is worth billions of dollars each year, with many products and services offering solutions for men and women suffering from hair thinning, shedding and breakage. Beauty professionals working in salons and spas can benefit from providing services for clientèle for early detection and treatment of hair loss, creating better results for your clients, while also helping you to advance your career and grow your business. Educate yourself so you can better understand what your clients are experiencing. Divi International’s National Sales and Education director Richard Gundry is a hair loss expert who learned about these special services over 30 years as a successful hairstylist, salon owner and educator. Gundry first became interested in hair loss services through a client who was a hair restoration surgeon and then began to educate himself on hair loss. He began carrying products to address thinning hair and breakage in his salon. As Gundry noted, “I believe all hairstylists and beauty professionals should have this type of knowledge. Once my clients realized what I knew about hair loss, it opened the door to talk about the types of problems they were having. Most clients will speak to their hairstylist about hair loss before they ever speak to a medical professional.” Learning some basics about hair loss will enable you to have a meaningful conversation with clients and give them some options for services or products that address their condition. Of course, clients should be advised to check with their physician to ensure there is not a medical condition that could be contributing to their hair loss. Explore continuing educational opportunities on hair loss through your product line manufacturers, trade shows, cosmetology schools. Go online to educational resources such as www.WebMD.com, or www.ISHRS.org, to learn more about the process of thinning hair. Look into product lines formulated specifically for thinning or damaged hair and treatment options such as laser or L.E.D. light treatments, hair extensions or other hairpiece options. Educate your clients on the basics of hair loss. Many people still believe hair loss comes from the mother’s side of the family, while the facts are that the gene for hair loss can come from either side. Another misconception is that balding hair actually falls out, when the balding process really involves the diameter of the hair shaft becoming smaller with each four-year hair growth cycle, eventually disappearing entirely. A normal hair is approximately 70 microns in diameter, but in areas of balding, the hair diameter will progressively miniaturize to 25 microns or less. Hair shedding is a natural process that occurs on an on-going basis. There are approximately 100,000 strands on an average head of hair. Hair grows in three different phases and at any given time will be in one of the separate phases. The first phase is the anagen phase, which lasts from four to six years and consists of active hair growth. The second phase is the catagen phase, a resting phase in which the hair follicle actually regresses. The third phase is the telogen phase, in which hair sheds. About 90 percent of the hairs on a human head are normally in the anagen phase at any given time. The average head will shed about 50 to 60 hairs per day and normal hair growth rates are about one half inch per month. Hair growth rates and natural hair phases can be disrupted by many medical and environmental factors, such as medications, genetics, diet, autoimmune disorders, pregnancy and stress. Hair loss treatments for balding are rarely suggested to consumers until the hair is visibly thinner, but by that time, as much as 50 percent of the hair in the thinning areas is already gone. You can detect early hair thinning 10 to 15 years before it is visible to the naked eye by using a cross-section trichometer device that measures both the number of hairs per square cm of scalp and the diameter of those hairs. Mike Vidal, CEO of Divi International, offers the HairCheck measurement system that he developed along with renowned hair restoration surgeon Dr. Bernard Cohen. HairCheck has the ability to measure hair thinning, shedding, breakage and re-growth. Vidal explained, “By detecting balding years before it is visible, there is a much greater opportunity for earlier treatment and more likely re-growth.” Focus your message on early prevention and treatment, and then educate your clients on what hair loss really is and how it works. Providing valuable hair thinning services and products in your salon or spa will not only offer added value to your existing haircare services, it will provide the best results for your clientèle. For more information on HairCheck or the full line of Divi International products call 800-233-7453 or visit www.HairCheck.com. Appealing to a Diverse Market Esthetic Endeavors Judith Culp While we can’t be everything to everybody we may be able to create an annual marketing plan that focuses on more than one group to keep us busy year-around. One of the challenges I have always faced as an esthetician is the necessity to appeal to a diverse market. Especially in slower economic times or off season we cannot afford to have our market so narrow as to dissuade business. In large population centers where there are many people in each demographic area it is easy to pick a small niche market and strictly cater to it. This isn’t as easy if you are in a smaller town where if you isolate yourself to one group you may find your profit margin unsustainable. So what to do? First examine your market options. Define the groups out there seeking esthetic services. Not too difficult. Aging clients spring to mind, with problem skins a close second. But there is also the male market and what about teens? Young girls are seeing all the time in magazines about teen parties and girl gatherings. This is a previously untapped group. Those with strong makeup skills focus on brides, proms and special events to keep them busy. This is super in the spring and summer season but can be slower when the wedding frenzy slows down. Next evaluate your equipment and product offerings. What do you have that is specific to one of these groups or that could meet the needs of multiple sections of your target market. When looking at a new device or product give it careful consideration as to how this will fit in and how cost effective it will be if it only treats a small portion of your client base. When creating an annual plan remember that we must market to our desired group weeks to months prior to when we expect them to use our services. Makeup season can start early April and continue through the summer with proms, brides and graduation photos for the following year’s group of seniors. Often the bridal shows are six months in advance of this. We may want to participate in the bridal show and then come back with internet or other media marketing two to three months prior to when we would expect the visits. Want to market to men? Pick one evening and make it a men’s night. Men are more comfortable with other men around and ap- preciate a more masculine atmosphere. For this evening put away anything frou-frou and make it more clinical. Don’t ignore the girls. Those young teens are looking for entertainment and pampering. Give them their own evening or weekend time. Put together teen or pre-teen parties and start locking in to your future regular clients. Keep treatments short and fun. Throw in tidbits of education and include a starter kit for them to try at home. Linking with a hairstylist or nail technician can make this an all around experience and start a technicianclient bond that could last for years. For maturing clients what about marketing to them on a full-year basis? Offer them a “preferred member club.” Let them buy a package of six or 12 services to be used in six or 12 months that includes a gift, bonus service or other add-on to reward them for taking care of their skin. Reward them for their loyalty. These clients often have the time to be pampered and it may be more difficult for them to do or see to do some things for themselves. Offer free spot checks. Make a complimentary routine check for any signs of the ABCD’s. If you see anything different you can suggest they check with their doctor. If your client no longer has a spouse to assist them with this, it is a much appreciated service. One very simple marketing technique that works well to all groups is remembering their birthdays. Send them a card that offers a discount off of a service or purchases. It may be a dollars-off or percent-off coupon. It may be good for one purchase or good for the month. Every one of us has our own approach and technique that works. “Are you a rewards member?” This is a question we get asked almost every time we go into a store. What is the answer for your establishment? Do you offer them? Have you thought about how you think they should be designed? Member packages actually work equally well for men and women. Focus on your client base and offer a diversity of packages catering to their individual needs will ensure they return. The next time you have a slow day look at it as an opportunity not a calamity. Use it as a creative day to begin your own program of diverse marketing. Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980. A CPCP permanent makeup technician for over 20 years she served a 4-year term as a Director for the Society of Permanent Cosmetic Professionals, two years as their president. She is president of Culp Enterprises Inc. and CEO of NW Institute of Esthetics. Judy Culp is available for consulting. For more information visit www.estheticsnw.com. READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE! View this article and more at www.stylistnewspapers.com everything you need spa & salon equipment Limited Time Offer... 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As we grow older together, my clients expect me to be their manicurist until they no longer need my services (note: I do not do mortuary manicures). Likewise, I expect them to be my clients for as long as possible. We are invested in each other and I appreciate their continued support of my business. My clients know that I have no plans to retire because I truly love what I do. My passion for nails has not diminished with time. In fact, whether providing services, managing my salon, teaching classes at beauty shows or consulting with manufacturers, I’m more excited and optimistic about the future of the nail industry than I was when I attended beauty school 20 years ago. I could not have predicted what I would be doing at this age, but I am more satisfied than I could have hoped. Why would I retire? I intend to work many more years, but not necessarily in the same way that I have in the past. There are two reasons why I do not work alone 10 to 12 hours a day, six days a week anymore. I do not want to work that hard and I do not have to. It’s no revelation that manicuring demands a great deal physically, including manual dexterity, hand /eye coordination, proper body mechanics, strength, visual acuity and stamina. None of these things improve with age, but I have been fortunate. I have never had issues with my joints, like carpal tunnel syndrome, and still do not need glasses, although I know my eyes cannot defy my age much longer. Besides the physicality of the work, there are also considerable emotional and psychological demands. Manicurists have no training as therapists, yet interactions with clients can be intensely personal. I do not expect my clients to have perfect lives, but I do not allow them to burden me with their problems either. For my own peace of mind, I respect their privacy, limit my personal involvement and direct them to other resources when necessary. As much as I like to work, I would have burned out long ago if I had continued working 60 plus hours per week. Working that hard does not make sense if it is not sustainable. At a certain point, I would have compromised either my health or the quality of the services, neither of which is acceptable. That is why my salon employs other manicurists; we share the work so that we can do what is 8 | NOVEMBER 2011 | OHIO STYLIST & SALON best for our clients and ourselves. My employees and I are invested in each other, and I expect them to grow older with me also. To make our work less demanding, the salon is designed for better ergonomics, easier maintenance and greater accessibility. Accessibility is of particular interest to clients because mobility often decreases as we age. By minimizing physical barriers, or eliminating them altogether, it is more convenient for everyone, and we can accommodate clients who use canes/walkers/wheelchairs. Despite our efforts to make the salon accessible, we have clients who are physically incapable of visiting us. Their limitations may be temporary, like recovering from surgery, or permanent, like being unable to drive or having a terminal illness. For these clients, I make an exception and provide services in their homes. Let me emphasize that these appointments are not home spa parties; these clients have legitimate reasons why they cannot visit the salon, otherwise I would not be able to work on them legally. (Before offering services outside your licensed salon, check with your state board and insurance provider to make sure you are compliant.) Being mobile does take some planning. I schedule these visits only on Fridays, a day I do not normally work at the salon. When reserving an appointment, I allow for travel time. (It is appropriate to add a travel fee; just let the client know in advance). I pack my equipment and supplies in preparation, as the only thing I expect the client to provide is an electrical outlet. Because it is not feasible to bring the entire salon experience, it is necessary to revise service procedures and pricing. For example, I do not travel with a towel warmer or paraffin warmer so those are not part of home service. My comfort is not nearly as important as my client’s is, and I often have to adjust by standing alongside a hospital bed, sitting on the floor, etc., while providing services. The inconveniences are minor and I am happy these clients still want to maintain their nails. Even our salon clients appreciate that home visits will be available to them should the need arise. Providing another 20 years of professional nail care will require that I continue to prioritize my own health and wellness, while adapting to changes in my clients’ circumstances. Older clients enrich my life, and they demonstrate every day that age is more than a number; it can be a source of inspiration. Jaime Schrabeck, Ph.D. owns Precision Nails, an exclusive nails-only salon in Carmel, California. She can be reached at info@precisionnails.com. Tapping into the Teen Market Strictly for Students LeAnne Velona Building a steady client base is crucial for a successful career. Understanding what potential customers want is an important business strategy, and one great way to build and expand your client base is by focusing your efforts on the lucrative teen market. The teen market is profitable for many reasons. Teens have disposable incomes, which they are happy to spend on treatments or products that will make them look and feel their best. They are also enthusiastic about beauty treatments and enjoy experimenting with different looks and styles as a way to discover their identity. Keep in mind that teens’ spending power is greater than their income. Parents and other family members are willing to spend money on their children. While teens cannot splurge on big-ticket items like a new car, they are empowered with the ability to purchase items and services to pamper themselves. Teens are interested in a variety of beauty treatments that will help them feel confident and look their best, including highlights, manicures and pedicures. Facial treatments are also popular because rising hormone levels and rapid changes in the body can cause skin to react with breakouts, shiny complexions or severe acne. Eyebrow waxing is also favored by teens that want to keep their brows groomed. Prom season starts around April and is a great time for introductions to the local teen market. Every teenage girl wants to feel pretty, special and confident on prom night and most are willing to purchase a variety of treatments to get the right look for the evening. Offer a special prom package to teens to meet all of their beauty needs. For example, a package can include a hair style, manicure, pedicure, and makeup session. Take the time to build great relationships with teens during prom season and then maintain the relationship as they turn into adults. Even if teens booking prom services do not turn into regular customers, this is still a great way to increase short-term sales and bring in extra profits. The truth is that teens want to look and feel their best all year round. There is always an occasion that demands pampering like homecoming, graduation, birthday parties and special events. Sales Reps Needed for Ohio Territories Given this, it is wise to offer timely, teen-focused beauty packages throughout the year. These packages are especially useful in bringing in revenue during traditionally slow business periods. Make the packages affordable to attract teens. These packages will sell well and help you bring in money you may not have generated otherwise. Teens are always looking for new and cool trends so update your packages frequently. Promote teen packages to your adult clients too so they can buy them as gifts for the teens in their life. In fact, these packages make great holiday gifts. Carrying Top Quality Lines: Farmavita-Ita_Gb:Layout 1 16/12/09 10:28 Pagina 2 Italian Colour Line Professional Organic Haircare Products STYLING TOOLS also Carrying: Spa Parties Teens are very social and love to spend time with their friends so you may want to consider offering a teen party package with a half-day full of services targeting teens and their friends. The parties tend to be popular with high school students and are a good source of income for stylists. Social Media Once you create a special teen package, treatment or event, how do you get the word out? Turn to technology to reach teens. Social media is a perfect tool since teens are technologically savvy and comfortable using Facebook and Twitter. Create a Facebook fan page or a Twitter account to highlight the teen services you offer. Just be careful that in addition to promoting specials, you are also sharing frequent updates about beauty trends and other topics that are interesting to teens. If you need inspiration, read a teen magazine to learn about popular trends or ask a teenager in your life. FLH Distributors for Ohio ...and more FLH Distributors brings quality products and education to salons with nationally recognized “Esbi Int’l Artistic Team” helping salons and individual hairstylists grow. Looking for Qualified Sales Reps. Call Now! Proudly Serving Ohio 6440 Norwalk Rd Unit H, Medina, Ohio 44256 330.722.6678 Call For Catalog Eco-Teen Beauty Today’s teenagers are conscious about organic products and being environmentally responsible. Make sure you are able to recommend products and procedures that are all natural, organic and have not been tested on animals. When marketing to teens, just remember that it is hard to be a teenager. Teens face a lot of pressure at school and at home, and they deserve to be pampered from time to time. By reaching out to this special group, you can help them feel their best and comfortable in their own skin, while also bringing in extra business. It is a win-win situation. LeAnne Velona, Director of Esthetics & Massage Therapy Education for Marinello Schools of Beauty has been a Certified Licensed Esthetician for over 18 years. She is also a Licensed Holistic Health Practitioner. For more information about Marinello Schools of Beauty, please visit www.marinello.com. READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE! View this article and more at www.stylistnewspapers.com OHIO STYLIST & SALON | NOVEMBER 2011 | 9 Board Clarifies Policy on Out of State Reciprocity Fall Brings Change to Board Policies and Much More! by Jim Trakas, Executive Director In an attempt to continue to update its policies and bring them more in line with the realities of modern day commerce, The Ohio State Board of Cosmetology voted at its October Board Meeting to do away with several forms that had been a requirement that salons were required to post in prominent places. The Board approved the elimination of the following forms: •Service Listing Form (OAC 4713-11-10) •Pedicure Unit Cleaning Schedule (OAC 4713-15-15) •Equipment Cleaning Schedule (OAC 4713-15-15) So, officially affective near the end of the year, but practically affective now, OSBC will no longer require these forms to be filled out and posted in salons. The change only affects the posting of forms, not the actual cleansing of equipment, and that remains the same. You must continue to clean and sanitize equipment, but you do not have to log the dates, times, etc. for inspection. Our Inspectors felt that the forms were no longer valuable, nor did they advance any particular goal of public safety, while being an inconvenience to you. With respect to cleanliness, the condition of a salon informs the public and Inspectors more than a piece of paper as to how frequently your equipment or pedicure unit is cleaned. The Board recommendations now are filed with the State of Ohio Joint Committee on Agency Rule Review (JCARR). JCARR has a process that includes a public hearing to receive your feedback about these rules. After a few months, the rules will be filed publicly and will be available for all to see on our website at www.cos.ohio.gov. But, it is our policy in this instance to immediately not enforce these rules since they were not particularly valuable to the consuming public. Of course, the whole reason that OSBC required this information is to assure that Licensed Salons are adhering to rules to assure the safety of the public and your customers. It remains the law to clean and sanitize your equipment and pedicure units after each usage; you just do not have to write it down. This is very important for you so that you know and understand the law. Sanitation and safety are an important part of the law to protect the consuming public, and it is your job to understand and adhere to the law, and ours to enforce it, in the interest of all. State Senator Shirley Smith and Constituents Address Board At the October Meeting of the Board, State Senator Shirley Smith (D-21) of Cleveland brought several constituents to the meeting and addressed The Board, offering ideas to improve what she and the several speakers believed were deficiencies in the laws surrounding Cosmetology. Flanking by a number of passionate constituents from Greater Cleveland, Sen. Smith said that she would pursue legislation and ask The Board to look into these general areas: Educational Requirements, Raising the standards for Educators, overall improvement in appearances for those that practice in our Industry, examining our Continuing Education requirements, and a number of specific issues. The Board was pleased that one of Ohio’s Legislators had taken such an interest in our industry, and should legislation be promulgated, would like to work with The Senator and her constituents on points of mutual concern. 10 | NOVEMBER 2011 | OHIO STYLIST & SALON For some time, The Board has dealt with issues related to out of state licensure, and sadly, some people who have attempted to gain licensure in Ohio seeking reciprocity from other states who presented false credentials in an attempt to gain an Ohio license. The Board put into place enforcement of The Ohio Administrative Code with respect to out of state reciprocity including these rules: 1. Any person seeking licensure in Ohio for any branch of Cosmetology must sit for a practical and theoretical examination after presenting their verified educational attainment from another state. 2. If an applicant fails to pass the Ohio examination after three attempts, they will not be eligible to sit again for our examination until they have completed coursework in an Ohio school (see below) 3. Someone who holds an Ohio license, and came from another state, cannot transfer that license to any other state within a one year period of gaining their Ohio license. 4. All applicants will be photographed, fingerprinted, and their personal information and records kept on file with The Board in a sophisticated system that assures the legal identity of each applicant, and cannot be compromised. 5. OAC Section 4713—7-08 is outlined as follows: 4713-7-08 Failure of applicants. Applicants failing to pass their first or second examination may receive a rescheduled examination date no sooner than two weeks following that examination, and shall retake the written and/or practical on which they received a score of less than seventy five. Except those failing a manager’s examination, all applicants failing to pass a third examination shall not be rescheduled to take a fourth examination until completion of additional instruction in a licensed school as outlined below. Applicants failing to pass the examination shall pay an examination fee for each succeeding examination. (A) Manicurists who fail the test for the third time will be required to return to school for additional education. Should a student fail the written examination 3 times they would be required to complete 10 hours related to theory. Should a student fail the practical 3 times they would need to complete 10 hours related to clinical practices. Should a student fail both portions of the exam they would need to complete a total of 20 hours. take 10 hours additional instruction in theory, rules, sanitation, etc. If they fail the written section and 10 hours in manicuring clinic if they failed the practical. These hours shall be met through a cosmetology school licensed by the state of Ohio. (B) Estheticians who fail the test for the third time will be required to return to school for additional education. Should a student fail the written examination 3 times they would be required to complete 30 hours related to theory. Should a student fail the practical 3 times they would need to complete 30 hours related to clinical practices. Should a student fail both portions of the exam they would need to complete a total of 60 hours. take 30 hours additional instruction in theory, rules, sanitation, etc. If they fail the written section and 30 hours in esthetics clinic if they failed the practical. These hours shall be met through cosmetology school licensed by the state of Ohio. (C) Natural hair stylists who fail the test for the third time will be required to return to school for additional education. Should a student fail the written examination 3 times they would be required to complete 22.5 hours related to theory. Should a student fail the practical 3 times they would need to complete 22.5 hours related to clinical practices. Should a student fail both portions of the exam they would need to complete a total of 45 hours. take twenty-two and a half hours additional instruction in theory, rules, sanitation, etc. If they fail the written section and twenty-two and a half hours in hair braiding clinic if they failed the practical. These hours shall be met through cosmetology school licensed by the state of Ohio. (D) Hair designers who fail the test for the third time will be required to return to school for additional education. Should a student fail the written examination 3 times they would be required to complete 60 hours related to theory. Should a student fail the practical 3 times they would need to complete 60 hours related to clinical practices. Should a student fail both portions of the exam they would need to complete a total of 120 hours. take 60 hours additional instruction in theory, rules, sanitation, etc. If they fail the written section and 60 hours in hair design clinic if they failed the practical. These hours shall be met through a cosmetology school licensed by the state of Ohio. (E) Cosmetologists who fail the test for the third time will be required to return to school for additional education. Should a student fail the written examination 3 times they would be required to complete 75 hours related to theory. Should a student fail the practical 3 times they would need to complete 75 hours related to clinical practices. Should a student fail both portions of the exam they would need to complete a total of 150 hours. take seventyfive hours additional instruction in theory, rules, sanitation, etc. If they fail the written section and seventy-five hours in cosmetology clinic if they failed the practical. These hours shall be met through a cosmetology school licensed by the state of Ohio. R.C.119.032 review dates: 08/29/05 and 03/31/10 Promulgated Under: 119.03 Statutory Authority: RC 4713.08(A)(3) We are confident that our state has both fair and high standards for licensure, and know that the above policy will protect the integrity of our license and industry. Compete on Extraordinary Value Better Business Neil Ducoff There are buyers who are not happy unless they beat you down on price. However, there are buyers who are willing to pay a premium price to experience the best their money can buy. There is something special about extraordinary value that supersedes price. So why is it that so many leaders are quick to whip out their machetes and slash prices? Does slashing prices make you stand out from the competition? If you believe it does, what is the hang time on that differentiation? Yes, for that nanosecond, you have the spotlight -- until your competitor trumps you with a better price. Competing on price is an ugly game. Because profit margins are squeezed tight, competing on price forces your company to focus on volume sales. It gives your company permission to dial down its commitment to delivering extraordinary value. There is nothing more exasperating than a company that is busy, but not making money. It is even worse when efforts to compete on price do little or nothing to increase sales. The fact is, competing on price means working harder for less. Here are some no-compromise strategies to compete on extraordinary value: Delivering average is easy; competing on price is easy. Competing on a platform of extraordinary value is going to require work. Value comes from paying attention to details. It does not matter if you are building a product or delivering a service, delivering average does not wow anyone. As a leader, it is your responsibility to set the value bar and keep it there. Delivering value must begin with you. Make price irrelevant. What would happen if you established a company mandate that all strategies that involve price be centered on adding value? Take competing on price off the table and lead your team to apply their innova- tive thinking to delivering extraordinary value. There are five strategies your company can implement right now that would lay the foundation for making price irrelevant. Lifetime guarantees, faster or free shipping, after-purchase follow-ups, thank you gifts or even a warm smile can shift attention away from price. Making price irrelevant takes work and thinking outside your box. Check your audience. If you have been getting beat up on price, you may be selling to the wrong audience. Companies, products, services and markets evolve over time. Whether by need or design, business models change. If your company built its business on price and that strategy is no longer working for you, it is time to find a new audience that is in harmony with your new business model. It is all about profit margin. Competing on price cannibalizes your profit margins. If you shave your profit margins too thin, you have opened the door to a self-inflicted cash-flow crisis. It does not matter if you are in a service business or make or sell products, delivering extraordinary value is the best strategy to protect your profit margins. Pay attention to and protect your profit margins and you will quickly shift your strategy from competing on price to delivering extraordinary value. Be bold. Competing on price is exhausting. Competing on extraordinary value is bold and empowering. It is a commitment to be best in class -- to stand out in a crowded marketplace where “average” has become an expectation. What is the worst that could happen if you competed on delivering extraordinary value? What would happen if the next time you were tempted to discount or compromise on price to make a sale, you shifted to adding value instead? Would it be the end of the world if you walked away from a deal because you would not cave in on price? Neil Ducoff is the founder and CEO of Strategies, a business training and coaching salon specializing in the salon and spa industry. His book, No-Compromise Leadership, won the 2010 IPPY Award for Leadership. For more information www.strategies.com email neil@strategies.com. Ohio Cosmetology Board News continued... Inspector’s Corner... Feathers, Feathers, Feathers! by Meg LaMantia The latest and very popular craze is feathers in your hair. They are everywhere and everyone is wearing them. All shapes, colors and sizes. The Board of Cosmetology does regulate all hair services. Feathers need to be put in the hair in a licensed beauty salon. All hair services need to be preformed by a licensed cosmetologist. If a salon would like to offer services outside the salon at a special event a “Temporary Special Event Application” can be obtained from the board’s website www.cos.ohio.gov under forms and applications. There is no fee for the permit and it is valid for 48 hours. Also, don’t forget that the Board is on Facebook at Ohio State Bard of Cosmetology. There are many useful and informative comments posted daily, so “friend” us and enjoy the useful information and back and forth with your fellow industry leaders. Time is Ticking! This May Be Your Last Opportunity to SAVE! Save 10 $ 00 Subscribe Now for Only $15/Year Now, you can get two top sources - the Stylist Newspaper and 24/7 access to Stylist Online - for an unprecendented low price. Sign up now to receive Stylist Newspapers industry-leading professional beauty trade publication each month for an entire year, for a one-time payment of $15 (save $10). And on top of that, we’ll include 24/7 access to STYLIST ONLINE at no extra charge! Don’t miss this opportunity to keep up on the latest in beauty business news including important updates from your Licensing Board, shows and events, business tips, and special promotions from our advertisers! All at your fingertips in one resource – giving you more time to make more $$$! To be added to our mailing list YOU MUST do one of the following: • Go to stylistnewspapers.com/subscribe and subscribe • Go to stylistnewspapers.com/subscribe, print sub form and mail • Fill out subscription form below and mail with a check Now Only $15 00 Get Your Own Copy of the Stylist Newspaper Mailed to Your Home For Only $25/Year. Yes, I would like to receive a subscription: One Year $25 $15 Student Rate $15 name:_________________________________________ mailing address:_________________________________ ______________________________________________ city, state, zip: __________________________________ phone: ________________________________________ Yes, Include me on your email newsletter list for FREE email address: __________________________________ Charge my Credit Card (visa, mastercard, americanexpress, discover) CC#___________________________________________ Exp. Date______________ CSV#_______ Choose edition: California Stylist Northwest Stylist Ohio Stylist Texas Stylist mail order form and payment to: Stylist Subscriptions 1750 SW Skyline Blvd. Suite #24 Portland, OR 97221 Questions: (503) 297-7010 x205 Check Enclosed www.stylistnewspapers.com/subscribe OHIO STYLIST & SALON | NOVEMBER 2011 | 11 SALON OPENINGS AMAZING BOOTH RENT OPPORTUNITY! $100 per week + first 2 weeks free, to help you get adjusted! Only 2 spaces left! Great, fun atmosphere to work in! Misfitz Salon, 5604 Airway Rd. Dayton ~ 937-252-2461 EXPERIENCED STYLIST, BOOTH RENTERS & NAIL TECHS Upscale hair studio in Montrose area. seeking motivated, customer oriented, outgoing and experienced stylists, manicurists, and barbers to join our team of professionals. Unique salon has a beautiful and intimate setting that will allure and attract all types of clientele. We are looking for stylists who have clientele, have a keen eye for perfection, and are team players. (330) 666-2435 HAIRSTYLIST FOR UPSCALE SENIOR COMMUNITIES Salon PS is seeking Beauty Professionals who are skilled, care-giving, organized and reliable with references to provide beauty services to residents, family members and employees at Upscale Senior Communities. We have 125 Employees in 11 states with 130 locations. Commission based W-2 wage, AFLAC benefits & 401K. Call Kris Zeleznik at 440.479.5263 ~ Email kristinazeleznik@salonps.com SEMI-PERMANENT EYELASH STYLIST Well-established, semi-permanent eyelash extension salon located in Richmond Heights and Rocky River looking for lash stylist for highly sought after team. Ideal candidate: beauty or healthcare license, passion for beauty industry, motivated, dedicated to excellence. Will train right candidate. Open house Sundays, November 13&27 @ 12pm-2pm ~ 216-289-1478 New and Improved!! Place Your Classified Online www.stylistnewspapers.com The Stylist Newspapers now offers a new and improved way to place and view classified ads specific to the beauty industry. When you place your ad it will appear immediately online for 30 days and will also run in the next available monthly printed issue. visit www.stylistnewspapers.com to place your ad today! 12 | NOVEMBER 2011 | OHIO STYLIST & SALON STYLIST, BARBERS, NAIL TECHS WANTED IN EAST COLUMBUS We offer competitive booth rent. Please email StylistsandBarbers@yahoo.com. We are looking to fill openings prior to opening doors. LEASE OFFERS BOOTH RENTAL - SPECIAL DEAL! Hairstylist $99.99 weekly. First week booth rental FREE. I.C. license required. Great location in Kettering / Dayton Ohio. Call (937)254-1708 for more information. H DUBLIN, OHIO ~ ARE YOU RENTING AT SALON LOFTS? It takes only one or two stylists renting at Salon Lofts to own this beautiful salon. Immediate profit! Owner looking to retire. Call (614)284-3116 SPECIAL DEAL ON BOOTHS FOR RENTAL Regularly $135 weekly. The special 12 months rental deal is: $99.99 weekly. A savings of $140.04 monthly. A 12 month savings of $1680.48. First week FREE. I.C. License required. Styling Divas Hair Salon, 16630 Chagrin Blvdl, Shaker Heights, Ohio 44120. Contact Ms. Cecia W. @ (216)751-9447 for more information. BOOTH RENTAL - EXPERIENCED STYLISTS WANTED Established Parma Salon looking to hire experienced stylists. I.C. license required. Great location with friendly atmosphere. For inquiries please call (440)667-3708 ATTENTION ALL COSMETOLOGISTS, HAIRDRESSERS, ESTHETICIANS, NAIL TECHNICIANS AND MASSAGE THERAPISTS! NEW BOOTH RENTAL SALON AND SPA IN THE HEART OF JACKSON TOWNSHIP IN NORTH CANTON. LARGE, SPACIOUS ROOMS AND A COZY, INVITING ATMOSPHERE. VERY REASONABLE RENT PRICE! CALL NOW! FILLING UP FAST! (330)437-8000 SHOPS FOR SALE ESTABLISHED FULL SERVICE SALON FOR SALE Located in beautiful downtown Chagrin Falls. Hair, Nails, Pedicures, Facials, Waxing & Tanning. Excellent opportunity for first time owner or group of stylist that want to own there own business in a partnership. Owner financing available. 440-773-7417 USED EQUIPMENT HYDRAULIC CHAIRS FROM $75 Stations starting at $80. Reception desks from $75. Shampoo bowls from $80. Manicure tables from $40. Mirrors, mats and more. BUYING USED EQUIPMENT. (419)215-7009 Toledo www.salontechnical.com HAIRDRYER WITH ATTACHED CHAIR One complete unit. Black. Gently used. Four years used, but like brand NEW! Paid $750 asking $350. (330)421-1862 Beauty Distributor Says Farewell Editor’s Note: This letter was emailed to me by Connie Lang, owner of Paul Mitchell Ohio and Southeastern Salon Supplies in response to their recent acquisition by Beauty Systems Group/Cosmoprof. Right Page Dear Editor, It’s hard to put into words what a wonderful honor it has been for the past to the Editor 31 years to be the John Paul Mitchell Distributor for Ohio and West Virginia. What a beautiful life I have lived being able to serve and educate the many thousands of professional salon owners, stylists and future professionals in these two great states. As a small town, third generation hairstylist, professional haircutter and salon owner for 20 years who patterned my entire career after the philosophies of the late and magnificent Paul Mitchell, it was the thrill and challenge of a lifetime to have the opportunity to do what I did for the past three decades and be a part of such a great happening. Being a part of JPMS from the beginning, working with Paul and getting to hear his dreams and hopes for this great industry was like being a part of a Devine Plan. Learning business from John Paul and being mentored by him has been a most incredible life experience that still continues. I thank God daily that I was smart enough to open the door when opportunity knocked! What a great ride! What an honor being a part of this rich experience. I am so happy to have been of service to all of you for so long. I hope you all have good memories of my company and all of the wonderful people who made our overnight service and world class education possible. Leftmy Page I thank husband Mike for his savvy in technology and in keeping us on the leading edge of it, to the dedicated, talented, hardworking and caring staff that has served you all so well over the years and the amazing and talented educators who have kept Ohio and West Virginia extremely knowledgeable in business and art and the best group of salon service professional in the world for making Ohio and West Virginia the best. We broke all records from having the most Focus Salons, best per capita coverage best education and best service that the professional haircare industry has ever known. Life has its way....it was my time and I wanted to go out on top. We had a 15% increase for the past three years despite the economy, we were opening on average 50 new accounts a month, we ruined the myth that you can’t make it being single line, we broke every record and I am proud! I hope for all of you to do something great fun and amazing, follow your heart, make a difference and have fun doing it! Love, respect and wishes for great success, Connie Lang Letters EQUIPMENT FOR SALE Two older dryer chairs - Mauve - $30 each. Brand new stand behind shampoo bowl - black - all adjustable. Paid $1200 - asking $600 OBO. 2009 Sun Technology ‘Solar Storm’ 24 bulb tanning bed. Brand New. Used five times. Paid $1700 - asking $1000. 83 long X 39 wide. Call (740)498-6523 - leave message. NEW EQUIPMENT ELEGANT NAIL SUPPLY: We wholesale and retail New & Used Salon Equipment, Salon Furniture and all brand-name products OPI, IBD, Gena, Creative, LaPalm… We offer online continuing education. Please visit our website for more information: WWW.ELEGANTNAILSUPPLY.COM Phone: (937)258-0608 or 1-888-308-6308 CONTINU ING EDUCATION N COURSES CATIO U Next Classes Dec. 18 and Jan. 22 ED MASSAGE CERTIFICATION and license renewal 8 hours $125.00 PERMANENT MAKEUP TRAINING Mona Lisa’s is now offering 5-Day course! Be the first to introduce these wonderful procedures to your clients, while increasing your revenue by thousands. 513-892-1116 mona.lisa@monasmakeup.com BUSINESS OPPORTUNITIES MAKE $100 PER HOUR SHARPENING SCISSORS AND CLIPPERS. I will beat anybody’s price on any equipment and training. (408)439-9161 MISCELLANEOUS WHY PAY MORE FOR PROFESSIONAL LIABILITY INSURANCE? $159 per year. Insurance available for Independent Contractors, Booth Renters, Cosmetologists, Barbers, Estheticians, Nail Technicians, Salon & Spa Owners, Massage Therapists, etc. Apply online for instant coverage! www.fortierinsurance.com 1-800-927-3566 REFLEXOLOGY CERTIFICATE 16 hours $200.00 ADVERTISERS: INCREASE YOUR EXPOSURE! Kristin Driscoll Licensed Massotherapist, Managing Esthetician, Salon Owner R. Shea Driscoll M. Education, Managing Nail Tech 330.592.0874 sidhedayspa@yahoo.com Call or email for more classes and information. H LEARN NEW TECHNIQUES THROUGH DVD’S - FREE CATALOG Hair cutting & styling, clipper & razor cutting, hair coloring, wedding styles & updo’s, makeup, facials, manicures and pedicures, waxing & hair removal, massage, and spa & body treatments. 800-414-2434 - www.VideoShelf.com PLATINUM LOXX 100% REMY TAPE HAIR EXTENSIONS Full head in under a hour,classes also available. Visit us at www.Platinumloxx.com ~ 760-434-2680 LORAIN COUNTY JVS ADULT CAREER CNTER - MASSAGE CERTIFICATION PROGRAM 8 CEU hours ~ Monday, Dec. 5, 2011. Reflexology Certification begins on February 27, 2012. Call for details and registration 440-774-1051 ex. 2254 ADVANCED HAIRCARE PRODUCTS FIND ALL THESE ITEMS AND MORE AT... www.mareeandre.com orderss@sbcglobal.net 1-800-542-7008 Stylist Newspapers Offers Advertising on Our Website www.stylistnewspapers.com • Increase Your Exposure on the Web • Target Specific Regions • Link Directly to Your Website Bac-Stat Inner Set The Famous Pincomb Color Focus DVD & Book Visitors: 24,828 | Pages 96,899 Pocket Color Wheel Corrective Color Wheel Also Available in: Spanish, French, Portuguese, & german Peroxide Wheel • Current Monthly Statistics — Reserve Your Spot Today! 888-297-7010 x207 email marcy@stylistnewspapers.com OHIO STYLIST & SALON | NOVEMBER 2011 | 13 Who Will Be the First NAHA Newcomer Stylist of the Year? NAHA Entry Deadline is Feb. 9, 2012 The North American Hairstyling Awards (NAHA) has added a new category for 2012. The NAHA Newcomer Stylist of the Year award seeks to recognize a rising talent in the professional hairstyling industry and is meant to bridge the gap between Student Hairstylist of the Year and Hairstylist of the Year. To qualify to enter, the entrant must be a licensed cosmetologist with less than three years of professional experience. A photo collection of three high resolution images must also be submitted for judging. Judging will be performed by the same level of internationally renowned hairstylists that currently judge all NAHA categories. “I highly encourage stylists just starting out to enter NAHA and especially the Newcomer Stylist of the Year category. Winning a NAHA helps elevate your career immensely and puts you in front of top manufacturers and media outlets for education and editorial work,” said Charlie Price, 2002 and 2008 NAHA Hairstylist of the Year. As the most celebrated and prestigious photographic beauty competition in North America, the Professional Beauty Association (PBA), the producers of NAHA, encourages stylists to start the planning process early. With 13 categories to enter, ranging from Avant Garde to Salon Design, winning a NAHA is truly a career changing event! NAHA is open to all licensed cosmetologists and cosmetology students from the U.S., Canada, and Mexico. The entry deadline for all NAHA categories is February 9, 2012. Applicants can submit their entries online (preferred method) or through the mail. All entries must be received by February 9, 2012. Helpful tools and tips on how to create a successful NAHA entry along with complete entry details and pricing can be found at probeauty.org/naha. NAHA is part of PBA Beauty Week, North America’s largest, most inclusive beauty event, which is hosted by Cosmoprof North America. The 2012 NAHA Award Ceremony will be held on July 22, 2012 at the Mandalay Bay Resort in Las Vegas, Nevada. For more information about NAHA, please visit probeauty.org/naha. JANUARY 2012 PP 8: Lisa Vann & Friends presents Antoinette Beenders, Allen Ruiz & Bruno Elorriorz, Seattle, WA 206-441-5511 PP 8-9: The Institute of Salon Business Management Program Reading, PA raylon.com PP 8-10: Beauty Expo USA, Las Vegas www.beautyexpousa.com PP 13-15: Winnipeg Wellness Expo, Winnipeg, Manitoba, Canada wellnessexpo.com PP 15: Masters of Beauty Classic Hairdressing Techniques, Chicago, IL mastersofbeauty.com PP 15-22: Nail Those Profits at Sea Cruise 2012 - vickipeters.com PP 22: Masters of Beauty with Nick Arrojo, Phoenix, AZ www.mastersofbeauty.com PP 23-23: Escape To Spa Marketplace In Hawaii - Second Annual Spa Event For Salon and Spa Owners, Managers & Professionals, Honolulu, HI www.the-spamarketplace.com PP 28-30: Long Beach International Salon & Spa Expo, Long Beach Convention Center probeauty.org/ISSE PP 29: Ed Wyse Proudly Presents The TONI&GUY London*/ label.m International Artistic Team 2012 Collection Hair Show, Seattle, WA www.edwyse.com FEBRUARY 2012 PP 16-17: AMTA (American Massage Therapy Association) Mas- sage Therapy Schools Summit, Chicago, IL amtamassage.org PP 19: Masters of Beauty - Styling the Red Carpet Way, Louisville, KY mastersofbeauty.com PP 19-21: Cash Flow Camp Dallas, TX inspiringchampions.com PP 20-22: Beauty Asia 2012 Singapore Suntec Singapore beautyasia.com.sg PP 20-23: Beauty & Wellness Exchange, Laguna Beach, CA exchangeevents.net/beauty PP 26: Beauty School Forum, Kissimmee, FL barristar.com PP 26-27: Esthetique Spa Intl, Vancouver, Canada spa-show.com MARCH 2012 PP 3-5: America’s Beauty Show, Chicago, IL 800.883.7808 Celebrate Cosmetologists Chicago’s 100 Years of Beauty at America’s Beauty Show March 3-5, 2012 at McCormick Place in downtown Chicago Cosmetologists Chicago invites all salon professionals to celebrate its 100th anniversary at America’s Beauty Show, March 3-5, 2012, McCormick Place in downtown Chicago. CC’s creative and business leaders of the local Chicago salon industry want to share with thousands of salon professional attendees what’s new, what’s important and what’s ahead in beauty. “America’s Beauty Show,” says Cosmetologists Chicago President Frank Gironda of Frank Gironda Salon & Spa, Naperville, IL, “is the event that helped shape the leaders in our area as they built their careers and businesses. For 87-years, America’s Beauty Show has been “The Midwest Beauty Show” and the tradition will continue for many, many years. Our generation of salon owners will build on that legacy for future CC members.” CC’s 100th Anniversary Celebration & Gala on March 3, 2012, will honor the people, talent and give-back attitude that has been the hallmark of Cosmetologists Chicago for 100 years. The Gala will bring everyone in the salon industry together for a night of stars and celebration, benefiting the Cosmetologists Chicago Scholarship Fund. The Fund awards advanced education scholarships to members each year. Talent and creativity will rule on the ABS Runway. Inspiration will abound from industry icons at ABS showcasing hot, hot, hot looks for the season ahead, previews of color trends, and fashion-forward styling. ABS Master Classes from industry leaders will reveal the latest trends and techniques in and up-close-and-personal setting while the ABS Exhibit Floor will showcase hundreds of manufacturers and distributors offering the newest products, tools and equipment for hair, skin and nail care to make a salon business successful. The International Nail Technicians Association (INTA) Conference is a must-do event for every nail technician and nail salon owner in the area. Visit www.AmericasBeautyShow.com for more information and to register or call 1(800) 883-7808 or (312) 321-6809. 14 | NOVEMBER 2011 | OHIO STYLIST & SALON www.americasbeautyshow.com PP 3-5: Face & Body Midwest Spa & Conference & Expo Chicago, IL faceandbody.com/midwest PP 4-5: The Intl Congress of Esthetics and Spa, Miami, FL 1-800471-0229 www.LNEONLINE.com PP 4-5: Prof. Beauty London, www.professionalbeauty.co.uk/london PP 4-5: European Spa Conv. London, www.professionalbeauty.co.uk PP 9-12: Cosmoprof Bologna, Italy www.cosmoprof.com PP 11-12: ABA Canada, Montreal, Quebec www.abacanada.com PP 14-17: Spatec Spring NA, Grande Lakes, FL spatecna.com PP 17-18: The Makeup Show Los Angeles, CA themakeupshow.com NOVEMBER 2011 PP Lorain County JVS Adult Career Center presents Massage Certification Program - 8 CEU hours - beginning Monday, Dec. 5, 2011. Reflexology Certification begins on February 27, 2012. Call for details and registration 440-774-1051 ex. 2254 PP 14: Cosmoprof Beauty presents China Glaze Nail Art, Lancaster, North Olmstead, OH www.cosmoprofbeauty.com PP 14: Cosmoprof Beauty presents OPI Art Express, Hamilton, Portsmouth, OH www.cosmoprofbeauty.com PP 14: Cosmoprof Beauty presents Wella Advanced Color Correction, Grove City, OH www.cosmoprofbeauty.com PP 20: Birna’ Ltd. presents Microdermabrasion Certification / CE, Seville, OH (330)769-3123 elisana2000@aol.com PP 21: Cosmoprof Beauty presents OPI Amazing Mani’s, Steubenville, OH www.cosmoprofbeauty.com PP 21: Cosmoprof Beauty presents Satin Smooth Facial Waxing, Akron, OH www.cosmoprofbeauty.com PP 21: Birna’ Ltd. presents Microdermabrasion Certification/ CE, Seville, Ohio (330) 769-3123 elisana2000@aol.com PP 21: Cosmoprof Beauty presents Tigi Cutting, Mansfield, OH www. cosmoprofbeauty.com PP 21: Cosmoprof Beauty presents Wella Advanced Color Correction, Cincinnati, OH www.cosmoprofbeauty.com PP 21: Brazilian Keratin Straightener Certification (4 CEU’S), Cincinnati, OH info@attitudeforhair.com or call 513-533-0109 PP 21: Review for Successful Salon management testing (8 CEU’s); How Money Works or Show Me the Money(4 CEU’s) presented by Joyce Provens, Columbus, OH (614)353-5091 PP 18: Beauty School Forum, Phoenix, AZ barristar.com PP 18-19: Spectrum International Beauty Expo, Los Angeles, CA (310) 680-7367 http://sibe.us PP 18-19: Galveston Fashion Focus Galveston, TX fashion-focus.net PP 18-20: Champ Camp, Orlando, FL inspiringchampions.com PP 25-26: Nashville Fashion Focus Nashville, TN fashion-focus.net APRIL 2012 PP 1-2: ABA Canada, Toronto www.abacanada.com PP 14-15: Peel’s Spring Show, Council Bluffs, IA www.peels.com PP 15-16: Beauty School Forum, Anaheim, CA barristar.com PP 15-16: ABA Canada, Vancouver www.abacanada.com PP 15-16: Esthetique Spa Intl Las Vegas, NV spa-show.com PP 15-17: International SalonSpa Business Network ISBN 2012 Conference, Rancho Palos Verdes, CA , www.salonspanetwork.org/ PP 18-21: Spatec Europe Marbella, Spain spatecna.com PP 21-22: International Makeup Artist Trades Show (IMATS) New York City, NY imats.net PP 21-23: AACS-American Association of Cosmetology Schools Las Vegas, NV beautyschools.org PP 22: Masters of Beauty with Nick Arrojo, Louisville, KY www.mastersofbeauty.com PP 22-23: Cleveland Color Evolve Sandusky, OH cosmoprofbeauty.com PP 22-24: IBS New York, Jacob Javits Center www.ibsnewyork.com PP 22-24: International Esthetics, Cosmetics and Spa Conference IECSC New York, www.iecsc.com PP 22-23: Cosmoprof’s 65th Annual Spring Style Show, San Jose, PP CA www.springstyleshow.net PP 22-23: ABA Canada, Winnepeg www.abacanada.com PP 29-30: Bellevue Fashion Focus, Bellevue, WA www.cosmoprofbeauty.com PP 29-30: ABA Canada, Edmonton www.abacanada.com MAY 2012 PP 6: Beauty School Forum, Minneapolis, MN barristar.com PP 6-7: The Intl Congress of Esthetics and Spa, Dallas, TX 1-800- 471-0229 www.LNEONLINE.com PP 6-7: Baltimore Fashion Focus, Baltimore, MD fashion-focus.net PP 6-7: Miami Beauty Show, Miami Beach, FL ibeautyshow.com PP 13-14: The Makeup Show New York themakeupshow.com PP 20-21: Int’l Hair & Beauty Show, Secaucus, NJ ihshow.com PP 20-21: Future Professional Expo Hershey, PA futureproexpo.com JUNE 2012 PP 3-4: Premiere Orlando International Beauty Event & Premiere DAYSPA conference, Orlando, FL www.premiereshows.com PP 4-6: Global Spa Summit Aspen, CO globalspasummit.org PP 9-11: IBS Las Vegas, www.ibslasvegas.com PP 26: Birna’ Ltd. presents Microdermabrasion Certification / CE, Seville, OH (330)769-3123 elisana2000@aol.com PP 28: Review for Successful Salon management testing (8 CEU’s); How Money Works or Show Me the Money(4 CEU’s) presented by Joyce Provens, Columbus, OH (614)353-50912: Introduction to Swedish Relaxation Massage , Middleburg Heights, OH (330)273-3707 PP 28: Cosmoprof Beauty presents Aquage Making the Cut, Boardman, OH www.cosmoprofbeauty.com PP 28: Cosmoprof Beauty presents Ardell Luxurious Lashes, Akron, OH www.cosmoprofbeauty.com DECEMBER 2011 PP 4: Introduction to Swedish Relaxation Massage , Middleburg Heights, OH (330)273-3707 PP 4-5: : Cinderella Hair Extensions Two Day Classic Bonding Class, Columbus, OH, TX 1-800-332-9246 www.cinderellahair.com PP 5: Review for Successful Salon management testing (8 CEU’s); How Money Works or Show Me the Money(4 CEU’s) presented by Joyce Provens, Columbus, OH (614)353-5091 PP 5: Brazilian Keratin Straightener Certification (4 CEU’S), Cincinnati, OH info@attitudeforhair.com or call 513-533-0109 PP 6: Cinderella Hair Extensions T Clip Hair Class, Columbus, OH 1-800-332-9246 www.cinderellahair.com PP 8: Cosmoprof Beauty presents GHD Urban Angel Experience, Toledo, OH www.cosmoprofbeauty.com PP 12: Review for Successful Salon management testing (8 CEU’s); How Money Works or Show Me the Money(4 CEU’s) presented by Joyce Provens, Columbus, OH (614)353-5091 Educational events are listed free as space allows. To have your event listed, please email to lisa@stylistnewspapers.com or mail to Stylist Newspapers, 1750 SW Skyline Blvd. #24, Portland, OR 97221. For more information call (503) 297-7010 x204. WHAT’S NEW IN THE MARKET 1. Sensual, Empowering, Healthy 2 1 Atzen, the skin care that has revolutionized the way spas, estheticians and doctors have viewed skin care, incorporates new technology called boosters to enhance its formulas by making the ingredients more active and work deeper in the layers of the skin. Atzen products are paraben free, pharmaceutical grade antioxidant formulation, natural emulsifiers from olives, scientifically advanced active ingredients (organic when available) derived from sustainable and renewable sources. Atzen introduces a new experience to enjoy younger and radiant skin forever with five product lines to address different skincare needs: Balance Age Reverse Safely for sensitive and allergic skin; Renew Exfoliate and Brighten for sun damaged and congested skin; Purify Calm and Clear for sensitized, oily and acneic skin; In-Shape Slim and Sensual for sun damaged and dehydrated skin; Protect Enjoy the Sun Safely for ultra-sensitive and allergic skin. For more information call 1-800-468-4362 or visit www.atzen.com. 3 2. Say no!no! to Unwanted Hair Remove hair easily and painlessly with no!no! Hair from Radiancy, a hair removal treatment that reduces the rate of hair regrowth. Universally safe and effective for everyone, the slim design and cord-free operation makes it easy to hold and manipulate for hard to reach areas like the bikini line, curved areas and facial hair. no!no! Hair ensures that hair will grow back at a slower rate than shaving and waxing. The no!no! Hair is built with Thermicon, an innovative technology developed by Radiancy – market leaders in professional phototherapy devices used by dermatologists and estheticians around the world. The no!no! is safe for everyone, no matter the skin type or hair color. Keep skin feeling silky smooth with no!no! Smooth, a moisturizing cream enriched with Capislow to slow down hair regrowth. Peptides, Green Tea Extract, Glycerin and other essential nutrients deliver the final touch, creating a luxurious sensation for the skin. For more information about the no!no! Hair from Radiancy visit www.trynono.com. 4 5 3. Let Her Curls and Waves Take Center Stage You love your curly-headed clients but sometimes you feel like their hair is spiraling out of your control. Tapping into two of the world’s most precious and nourishing oils, Macadamia Natural Oil’s Reviving Curl Cream is your dream come to life. Instead of fighting nature, Reviving Curl Cream’s rich infusion of macadamia and argan oils embrace it. The power of macadamia provides a structure so similar to the body’s own that it’s as light as air on curly hair and absorbed just as easily. The moisture-rich surface that results from Reviving Curl Cream’s use seals in softness and locks out the humidity that causes curls and waves to fall and frizz. Meanwhile, the addition of argan oil provides UV protection, extending the life of coloring and texturing services, and an innovative blend of proteins and botanicals strengthens and nourishes every strand, so curly hair is softy defined, oh-so flexible and infinitely healthier. For more information visit MacadamiaHair.com or call 800-807-3950. DISCOVER THE BREAKTHROUGH IN PERMANENT AMMONIA FREE COLOURS: 4. One Shining Moment Orofluido products, which were inspired by the beauty rituals of ancient Morocco, Egypt and Phoenicia, contain an exquisite mixture of not one, but three organic oils – Argan, Cyperus and Linseed – to impart incredible silkiness, lightness and shine on all hair types. Now, women can tame their manes with Orofluido’s simple, and affordable, beauty ritual. Orofluido’s new Shampoo, Conditioner, Mask and Shine Spray provide daily cleansing and care that delivers remarkable results, even after just one use. “Orofluido built its success on being a light-weight, non-greasy Hair Elixir with an irresistible, exotic scent,” said Kristie Chamberlain, Marketing Manager, Colomer Beauty Brands, a division of The Colomer Group that owns Orofluido. “We’re excited to boost the brand with four more outstanding products that create softer, smoother and of course, shinier hair.” For more information, visit www.orofluido.com or call 800.598.2739. 5. Experience Nature’s Extracted Remedies Uriélle luxury hair care has searched the globe to discover nature’s exotic elements, blending them with cutting edge technology for an outstanding line of high performance hair care products. The first in a new line of upscale hair care, Uriélle is pleased to unveil Revitál-Treatment - a restorative and conditioning styling treatment with many uses. An ultra-luxurious leave-in treatment that absorbs instantly into hair, Uriélle Revitál-Treatment is a weightless formula infused with natural restorative extracts from around the world. Enriched with vital nutrients and rejuvenating vitamins, it seals in moisture, softens and conditions all hair types, while leaving no residue or weighing hair down. Uriélle Revitál-Treatment can be used on all hair types including color, chemical, and keratin treated hair. Even healthy hair shows noticeable improvement. Free from parabens, sulfates, propylene, glycol, DEA, TEA or synthetic color or dyes Uriélle Revitál-Treatment is never tested on animals. For more information on the Uriélle luxury hair care line call 347-525-1413 or visit www.urielle.com. Have your product considered for the Stylist & Salon’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind at editor@stylistnewspapers.com or mail to Stylist & Salon Newspapers, 1750 SW Skyline Blvd., Suite 24, Portland, OR 97221. 0% Ammonia Odor Silicones Paraffin/mineral oils Parabens Formaldehyde derivatives Alcohol 100% Performance • Up to 100% white coverage • Up to 4 levels of lift • Stabilizes the hair structure during the colouring process • Protects against external influences PROFESSIONAL BEAUTY PRODUCTS & EDUCATION 1.888.892.6382 OHIO STYLIST & SALON | NOVEMBER 2011 | 15 Maybe it was at the last hair show you attended or your best friend’s salon. However, you HAVE NOT met me at the drugstore! 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XTRA HOLD Pomade is a hard brilliantine that contains beeswax to give superior hold and moisture to all hair types. Made to groom short, tight buzz cuts. A real control freak... THE FABULOUS FOUR Purchase 1 of Each Pomade 1oz (Original, Xtra Hold, Molding Paste & Street Cream) WATER BASE FREE! STREET CREAM - HOLD FACTOR: 8 Johnny B. STREET CREAM is a pliable texture cream, designed to add thickness and fullness to hair. Its natural shine finish is sure to give you a classic look. BARBER ESSENTIALS SOLD OUT ON THE 1ST DAY IN COLUMBUS Receive 1 Johnny B. FADE Comb & Shelf Talker MOLDING PASTE - HOLD FACTOR: 7 Johnny B. MOLDING PASTE has a heavy duty hold for serious users. Its low shine gives a clean classy look. Use the amount your in the mood for, a small quantity for a light hold and a generous amount will give you a strong defined hold. All For Only $20 JOHNNY B. EDUCATIONAL DVD’s CLIPPER CUTTING VOL. 1 & 2 FROM JOHNNY B. TOOL BOX Regularly $100 Now Only $7999 Both Only $34 99 ORDER YOURS TODAY! LOS ANGELES OFFICE 2016 CAMFIELD AVENUE COMMERCE, CA 90040 T: 323-346-0560 CHICAGO OFFICE 1144 W. FULTON STREET, #120 CHICAGO, IL 60607 T: 312-496-3067 TOLL FREE: 888-828-5278 VISIT US AT: WWW.JOHNNYBHAIRCARE.COM FOLLOW US ON: .COM/JOHNNYBHAIRCARE Educational Classes Available. Contact Us For More Information.