Full Text - Facultatea de Stiinte Economice si Administratie Publica
Transcription
Full Text - Facultatea de Stiinte Economice si Administratie Publica
ISSN 2285 – 3332 ISSN-L 2285 – 3332 www.seap.usv.ro/annals Revistă ştiinţifică indexată în baze de date internaţionale The USV Annals of Economics and Public Administration VOLUME 12, ISSUE 2(16), 2012 Editura Universităţii Ştefan cel Mare din Suceava 1 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 EDITORIAL BOARD: Editor‐in‐chief: Carmen NĂSTASE General editorial secretary: Adrian Liviu SCUTARIU Editors: Elena HLACIUC, Carmen CHAŞOVSCHI, Mariana LUPAN, Ovidiu Florin HURJUI, Simona BUTA SCIENTIFIC COMMITTEE: Angela ALBU, „Ştefan cel Mare” University of Suceava, Romania Paolo ANDREI, University of Studies in Parma, Italy Stefano AZZALI, University of Studies in Parma, Italiy George P. BABU, University of Southern Mississippi, USA Christian BAUMGARTNER, International Friends of Nature, Austria Grigore BELOSTECINIC, ASEM, Chi şinău, Republic of Moldova Ionel BOSTAN, „Alexandru Ioan Cuza” University of Iaşi, Romania Aurel BURCIU, „Ştefan cel Mare” University of Suceava, Romania Gheorghe CÂRSTEA, Academy of Economic Studies, Bucharest , Romania Slobodan CEROVIC, Singidunum University, Belgrade, Serbia Simion CERTAN, State University of Chişinău, Republic of Moldova Carmen CHAŞOVSCHI, „Ştefan cel Mare” University of Suceava, Romania Liliana ELMAZI, Tirana University, Albania Cristian Valentin HAPENCIUC, „Ştefan cel Mare” University of Suceava, Romania Elena HLACIUC, „Ştefan cel Mare” University of Suceava, Romania Elena IFTIME, „Ştefan cel Mare” University of Suceava, Romania Marian JALENCU, State University of Chişinău, Republic of Moldova Miika KAJANUS, Savonia University of Applied Sciences, Iisalmi, Finland Alunica MORARIU, „Ştefan cel Mare” University of Suceava, Romania Maria MUREŞAN, Academy of Economic Studies, Bucuresti, Romania Carmen NĂSTASE, „Ştefan cel Mare” University of Suceava, Roman ia Alexandru NEDELEA, „Ştefan cel Mare” University of Suceava, Romania Ion PÂRȚACHI, ASEM, Chişinău, Republic of Moldova Rusalim PETRIŞ, „Ştefan cel Mare” University of Suceava, Romania Abraham PIZAM, University of Central Florida, Orlando, Florida Ion POHOAȚĂ, „Alexandru Ioan Cuza” University of Iaşi, Romania Gabriela PRELIPCEAN, „Ştefan cel Mare” University of Suceava, Romania Gheorghe SANDU, „Ştefan cel Mare” University of Suceava, Romania Petru SANDU, Elizabethtown College, Pennsylvania, USA Doru TILIUȚE, „Ştefan cel Mare” University of Suceava, Romania Viorel ȚURCANU, ASEM, Chişinău, Republic of Moldova Diego VARELA PEDREIRA, University of A Coruna, Spain Răzvan VIORESCU, „Ştefan cel Mare” University of Suceava, Romania Cover design & graphic layout: Adrian Liviu SCUTARIU Contact: Faculty of Economics and Public Administration „Ştefan cel Mare” University of Suceava Str. Universităţii nr. 13, Corp H, Camera H105 720229 SUCEAVA, ROMANIA E-mail: cercetare@seap.usv.ro Journal web site: www.seap.usv.ro/annals Faculty web site: www.seap.usv.ro University web site: www.usv.ro Întreaga răspundere asupra conţinutului articolelor publicate revine autorilor. The entire responsability for the content of the published articles rests with the authors. 2 CONTENTS SECTION 1. ECONOMY, TRADE, SERVICES ...................................................................................6 THE INTERACTIONS BETWEEN ENTREPRENEURIAL EDUCATION AND BUSINESS ENVIRONMENT ...............................................................................................................................................................7 Carmen NASTASE THE PRIVATIZATION OF STATE OWNED ENTERPRISES IN THE EARLY TRANSITION: NECESSITY, METHODS AND MECHANISMS ....................................................................................................13 Alina BADULESCU, Anca PACALA FACTOR ANALYSIS OF ACTIVITY OF HIGHER EDUCATIONAL ESTABLISHMENTS OF VOLYN AREA OF UKRAINE......................................................................................................................................................22 Olesia TOTSKA GREAT DEPRESSION vs. THE CURRENT FINANCIAL AND ECONOMIC CRISIS ................................27 Mariana LUPAN THE DEVELOPMENT OF HUMAN RESOURCES IN ORGANIZATIONS ...................................................36 Mihai POPESCU, Amalia Florina POPESCU CORRELATION BETWEEN FOOD QUALITY AND PRESERVATION METHODS.................................43 Adrian STANCU OLYGOPOLISTIC MARKET FOR CARS IN ROMANIA.....................................................................................50 Cristina Florentina BÂLDAN THE PRIMACY OF EDUCATION IN INCREASING THE QUALITY OF LIFE............................................60 Gabriela‐Liliana CIOBAN STRATEGIC ORIENTATION OF THE SOLID WASTE MANAGEMENT (CASE STUDY KORCA REGION/ALBANIA).....................................................................................................................................................69 Eva DHIMITRI, Aida GABETA, Majlinda BELLO THE NECESSITY OF ENVIRONMENTAL GOODS TRADE LIBERALIZATION.......................................77 Margareta TÎMBUR A WORD‐OF‐MOUSE APPROACH FOR WORD‐OF‐MOUTH MEASUREMENT....................................87 Andreia Gabriela ANDREI CLOUD COMPUTING BASED INFORMATION SYSTEMS ‐ PRESENT AND FUTURE ........................94 Maximilian ROBU ECONOMIC ASPECTS FROM THE ACTIVITY OF THE BUCOVINA’S UKRAINIAN MINORITIES, WITHIN THE INTER‐WAR PERIOD .................................................................................................................. 101 Ionuț BRAN 3 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ECOMARKETING FOR THE COMPANY? WHY? ............................................................................................ 106 Daniel MAFTEI SECTION 2. MANAGEMENT AND BUSINESS ADMINISTRATION...................... 113 NECESSITY TO IMPLEMENT A BUSINESS INTELLIGENCE SOLUTION FOR THE MANAGEMENT OPTIMIZATION OF A COMPANY........................................................................................................................ 114 Luminița ŞERBĂNESCU LEVELS OF CULTURE AND BARRIERS IN ORGANIZATIONAL COMMUNICATION...................... 123 Angelica‐Nicoleta ONEA (NECULĂESEI) A METHODOLOGY FOR MEASURING RESPONSIBLE CORPORATE GOVERNANCE IN COUNTRIES OF EMERGING EUROPE............................................................................................................... 129 Mariana Cristina GANESCU, Andreea Daniela GANGONE MULTINATIONAL CORPORATIONS IN THE ARCHITECTURE OF GLOBAL ECONOMY .............. 140 Rozalia KICSI, Simona BUTA THE NON‐QUALITY OF COUNTERFEIT PRODUCTS AND THEIR EFFECT ON CONSUMERS AND THE INTELLECTUAL PROPERTY RIGHT........................................................................................................ 148 Emilia PASCU, Petronela‐Sonia NEDEA, Oana‐Maria MILEA SECTION 3. ACCOUNTING - FINANCES .................................................................................. 155 HOW DOES GLOBALIZATION INFLUENCE CORPORATE GOVERNANCE AND RESPONSIBILITY? AN OVERVIEW OF ROMANIAN COMPANIES................................................................................................ 156 Florin BOGHEAN, Carmen BOGHEAN THE CORPORATIVE GOVERNANCE AND INTERNAL AUDIT. CASE STUDY: ROMANIAN CREDIT INSTITUTIONS ........................................................................................................................................................... 164 Mariana VLAD CONSIDERATION REGARDING THE LEGAL CAPACITY OF THE ASSIGNEES OF THE BANK CREDIT AGREEMENT ............................................................................................................................................. 170 Anca POPESCU‐CRUCERU COSTS MANAGEMENT AND THE ADDED VALUE METHOD IN THE CONSUMER PERCEPTION .......................................................................................................................................................................................... 176 Marius BOIȚĂ , Dorina ARDELEAN, Cristian HAIDUC, Emilia CONSTANTIN, MANAGEMENT ACCOUNTING, AN IMPORTANT SOURCE OF INFORMATION FOR THE DECISIONAL PROCESS IN THE COAL MINING INDUSTRY ..................................................................... 184 Ionela‐Claudia DINA A NEW PERSPECTIVE ON INDIVIDUAL TAX COMPLIANCE: THE ROLE OF THE INCOME SOURCE, AUDIT PROBABILITY AND THE CHANCE OF BEING DETECTED..................................... 192 Gabriela ŞTEFURA WAYS OF HANDLING THE NATIONAL CURRENCY IN THE CRISIS ECONOMY ............................. 202 Mihai REBIGA 4 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE OPPORTUNITY OF FINANCING THE LOCAL COLLECTIVITIES THROUGH PUBLIC‐ PRIVATE PARTNERSHIP ....................................................................................................................................... 212 Marina ZAHARIOAIE SECTION 4. STATISTICS, ECONOMIC INFORMATICS AND MATHEMATICS .......................................................................................................................................................................................... 220 ISSUES REGARDING SECURITY PRINCIPLES IN CLOUD COMPUTING.............................................. 221 Mircea GEORGESCU, Natalia SUICIMEZOV MERGER REVIEWS AND POST‐MERGER EVALUATION WITH DEA .................................................. 227 Constantin BELU THE USE OF ARIMA MODELS FOR FORECASTING THE SUPPLY AND DEMAND INDICATORS FROM TOURISM SECTOR ...................................................................................................................................... 234 Iulian CONDRATOV, Pavel STANCIU COMBINING FORECASTS BASED ON ECONOMETRIC MODELS FOR SHORT RUN MACROECONOMIC PREDICTIONS WITH HIGH DEGREE OF ACCURACY......................................... 245 Mihaela BRATU (SIMIONESCU) SECTION 5. LAW AND PUBLIC ADMINISTRATION ........................................................ 256 THE IMPORTANCE OF USING INDICATORS TO MEASURE THE PERFORMANCE OF THE PUBLIC WATER AND SEWERAGE SERVICE.................................................................................................. 257 Irina BILOUSEAC SOVEREIGN STATE – THE CLASSIC BASIC SUBJECT OF PUBLIC INTERNATIONAL LAW........ 262 Dumitrița FLOREA, Narcisa GALEŞ DIRECT IMPLICATION OF EUROPEAN CITIZENS IN NORMATIVE PROCESS WITHIN THE EUROPEAN UNION................................................................................................................................................... 274 Andrei MICU INSTRUCŢIUNI UTILE PENTRU AUTORI / AUTHOR GUIDELINES …….…. 282 5 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 SECTION 1 ECONOMY, TRADE, SERVICES 6 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE INTERACTIONS BETWEEN ENTREPRENEURIAL EDUCATION AND BUSINESS ENVIRONMENT Professor Ph.D. Carmen NASTASE "Ştefan cel Mare" University of Suceava, Romania Faculty of Economics and Public Administration carmenn@seap.usv.ro Abstract: Entrepreneurial education is creating substantial changes for organizations throughout the world special after the economic crises. Creating an innovative environment, stimulating start-ups through access to finance and providing advice, information and expertise, represent fertile local grounds for business ideas and better performance of regional economies. The primary purpose of entrepreneurship education is to develop entrepreneurial capacities and mindsets. A key objective of Europe 2020 is the objective of investing in research and development 3% of GDP, especially by providing more favorable conditions for private investment and establishing a new indicator for innovation. The article is structured in four parts: the concept of entrepreneurial education, universities and business environment; the methodological approach - case study, entrepreneurship education, solutions that can be developed and the conclusion. Our specific focus is to demonstrate that teaching of entrepreneurship has yet to be sufficiently integrated into university curricula - indeed it is necessary to make entrepreneurship education accessible to all students as innovative business ideas may arise from technical, scientific or creative studies. Key words: business environment, entrepreneurial education, cooperation activities, networks JEL clasification: M15, R10 INTRODUCTION The European Union gives an important role to the entrepreneurial education, research, development and innovation domain (RDI) for consolidation of the competitiveness and for the economical growth. Changes occurred in technology and society demands introduce changes in traditional higher education, quality being seen as a knowledge generation in academia nowadays. In this period of economical crisis the entrepreneurs are the most affected of its effects and that is the reason why the entrepreneurs must be sustained to proof flexibility to be able to resist or even advance with their businesses. The firms need employees with entrepreneurial spirit in the key positions, to be able to help the firms to cross the difficult period from the economical point of view, to apply innovation especially in the organizational domain (Etykowitz, 2002). The entrepreneurs carry out vital functions in the economical development. They are recognized as being necessary agents for the capital mobilization, additional value creation concerning natural resources, goods and services necessary production, working place creation, business implementation. Universities promote the entrepreneurship education, a diverse range of possible options that students can take, extra-curricular activities, business plan competitions and other activities that have the added advantage of bringing the local business community into the educational environment. European Commission is devoting special attention to entrepreneurship training, special to university, with a view to encouraging Europe's young people to become the entrepreneurs of the future. The benefits of entrepreneurship education are not limited to more start-ups. (COM, 2006) THE CONCEPT OF ENTREPRENEURIAL EDUCATION, UNIVERSITIES AND BUSINESS ENVIRONMENT Entrepreneurship refers to an individual’s ability to turn ideas into action. It includes creativity, innovation and risk taking, as well as the ability to plan and manage projects in order to achieve objectives. This supports everyone in day-to-day life at home and in society, makes 7 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 employees more aware of the context of their work and better able to seize opportunities, and provides a foundation for entrepreneurs establishing a social or commercial activity (European Commision, 2006). The entrepreneur is the person that assumes the risk of beginning his own business, and for the yang entrepreneurs the risk problem is indeed an important one. Entrepreneurship education should not be confused with general business and economic studies; its goal is to promote creativity, innovation and self-employment, and may include the following elements: • developing personal attributes and skills that form the basis of an entrepreneurial mindset and behaviour (creativity, sense of initiative, risk-taking, autonomy, self-confidence, leadership, team spirit, etc.); • raising the awareness of students about self-employment and entrepreneurship as possible career options; • working on concrete enterprise projects and activities; • providing specific business skills and knowledge of how to start a company and run it successfully. The new generation of specialists, prepared in the European spirit has the fate to identify the ways of the economical and social sustainable development and to contribute effective through the abilities acquired at the promotion of new business. In each graduate is a possible entrepreneur and the educational practice proves that the viable business ideas are not missing. Higher education institutions should offer a range of courses, rather than settling on a particular model of delivery. Especially in the early stages of promoting entrepreneurship education, it is better to have a diverse range of provision: options that students can take, extracurricular activities, business plan competitions and other activities that have the added advantage of bringing the local business community into the educational environment. For example, the University of Cambridge (UK), there has been a focus on three aspects of entrepreneurship education: • entrepreneurial motivation: the question of what motivates individuals; the social and economic importance of commercializing science and technology; the fun aspects of it; through role models, examples and class discussions. • opportunity recognition: this is a very important aspect of entrepreneurship education as so much is predicated on whether or not people are able to “see” an opportunity that motivates them to pursue it. This is taught through “action learning” methods. • commercialization: through a variety of situations and a number of ways to different levels of depth. Lectures from practitioners; business plan competitions; short pieces of course work; small group supervisions etc. In Romania the most important objective of the Universities is the education of the young generation and its through specialization in various fields of activity. The goals of the university in this direction are: boost the cross-border economic development process by increasing the amount of entrepreneurs who are establishing start ups cross-border; to upgrade human resources by enhancing the number of start-up entrepreneurs cross-border with viable business plans and by training local trainers. Higher education institutions should have a strategy or action plan for teaching and research in entrepreneurship, and for new venture creation and spin-offs. This calls for the development of an “Entrepreneurial University”, a major change in the culture of higher education institutions, which will be evident in: • the study programmes (multi-disciplinary programmes); • working and learning methods (team work, initiative with the student); • research strategies; • personnel policy (recruitment practices, incentives & rewards, training); • industry co-operation. These requirements mean that rectors and senior managers must ensure that the appropriate institutional infrastructure is in place. Entrepreneurship education makes particular demands on 8 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 quality assurance, human resource management, student support, knowledge transfer, management information, and governance systems. An entrepreneurial university is one where entrepreneurship is a systematic approach, and where people feel committed to this goal. There is a need for opinion leaders who would push the change from the inside the institution. As a first step a member of the governing body could be identified as the person in charge, as only a decision maker can decide on the outcomes. METHODOLOGICAL APPROACH - CASE STUDY The University Stefan cel Mare is one of the most important institutions in the higher educational field in the North – East of Romania. The university is offering a modern educationalcurriculum, following the example of modern universities of Europe, but, in the same time, keeping her own traditions. The University Stefan cel Mare is a public institution educating in total around 10000 students in nine faculties, with a number of 330 staff, teachers and researchers (2012). The main contributions of University in local context are to be located in: research activities; educating skilled labor force for local industries, namely forest industry, food industry, machineries and equipment; improving education and continuous education for practitioners, managers, namely in tourism-related issues, forest investment construction; partnership with different institutions and firms. University Stefan cel Mare of Suceava has led or participated in over 80 projects that means a major role in delivering European Structural Funds Programmes. The application of lifelong learning concept brings benefits to the society, the companies, the institutions and the persons, as a result of their competitiveness growth; for making the public to be aware of the benefits of the lifelong learning and for enforcing the cooperation between the education structures and the businessmen community. As a result of Communication “Let’s make the lifelong learning being real in the European space”, the lifelong learning has become the leading principle for the development of education and professional formation politics” (COM 2010) The access to lifelong learning for all EU citizens is regarded as the fundamental principle of the national education and professional formations systems. All of the EU member states recognize the fact that the modifications occurred in conditions, frame and nature of the work necessarily impose the application of the lifelong learning concept, respectively learning and information from the individuals, companies, institutions, society and the all economy sides. After Lisbon, Stockholm and Feira European Council, in the present they overtake to the Memorandum on Lifelong Learning, having certain strategic objectives: the construction of public-private partnerships (between companies, universities, schools, NGO-s, research centers etc.); the resources augmentation for education; the access facilitation to education for all, inclusively by consolidation of some local centers/universities that offering learning. The InnoNatour programme was designed for undergraduate and postgraduate students in the field of business, tourism, and environmental sciences and related disciplines. The courses was held at “Stefan cel Mare” University of Suceava, Romania (2010 – 2012). The main aim of this IP was to improve the multilateral cooperation between higher education institution, to increase the volume of student and teaching staff mobility and on the other hand to transfer the knowledge on innovation, innovation management and entrepreneurship straight from research into the education by means of organizing a practical educational course, and by working with real world cases. The transfer targeted tourism enterprises sector and constituted a positive input to the improvement of regional innovation processes in European areas. The Erasmus IP followed to increase the degree of transparency and compatibility between higher education and advanced vocational education qualifications gained in Europe: in Finland, Italy, Austria, Slovakia, Bulgaria and Romania. The articles used a research methodology attentive to analyze the difference between successful entrepreneurs in these countries. 9 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The secondary aim of the IP was to develop and test new curriculum and teaching materials in the topic of Innovations and entrepreneurship in nature based tourism services in Europe, addressing therefore the need of improving educational supply on the topic. Entrepreneurial programmes and modules offer students the tools to think creatively, be an effective problem solver, analyse a business idea objectively, and communicate, network, lead, and evaluate any given project. In this project was adapted for studying the relationship between different actors, small innovative enterprises, professional associations and their key stakeholder groups. This kind of qualitative approach is well justified choice in order to understand any phenomena about which little is yet known. The aim is a rather inductive analysis between these actors and universities. As the approach to the innovation process has been chosen case study - approach. A case study is considered to be an appropriate research strategy to investigate contemporary phenomena within their real-life context especially when the boundaries between the phenomena and the context are not clearly evident (Yin 2003), like typical when investigating an innovation process. Furthermore, case studies can be descriptive, explanatory or exploratory in their nature. The empirical data consist of 10 case studies representing different innovative companies from Suceava area. ENTREPRENEURSHIP EDUCATION, SOLUTIONS THAT CAN BE DEVELOPED The process of starting up and developing a business is a real challenge. In order to help entrepreneurs with this, it is essential to create a favorable business environment. There are a lot of instruments for this: ensuring easier access to funding, making legislation, supporting and developing an entrepreneurial culture and support networks for business. Creating a favorable business environment means to improve the abilities of entrepreneur, to create a network between them. Through the project developed by Suceava University, brought together students from six European countries: Finland, Italy, Austria, Slovakia, Bulgaria and Romania. The countries were selected according to their competitiveness and innovation level, so within this project was pursued the knowledge transfer and the experience exchange between countries with different levels regarding innovation. In this context, the project allowed members of the teaching staff to exchange views on teaching content and new curricula approaches. The partner institutions involved in this project were: Savonia University of Applied Sciences from Finland, University of Natural Resources and Applied Life Sciences from Austria, University of Forestry from Bulgaria, Technical University in Zvolen from Slovakia and University of Padova from Italy. During the three years there were involved 10 enterprises from Romania, in the field of tourism services, which collaborated in providing information and support, being selected as innovative enterprises for the real world studies, and which were analyzed by students during the IP. The sampling of the interviewees was made by a purposive sampling in order to ensure manageable and informative data. The case data have been collected by the participating students and teachers from programme by using joint semi-structured thematic interview guideline, which allowed flexible conversations to take place still ensuring that all the main issues were discussed. The themes were chosen to cover the critical aspects relating entrepreneurial education, business environment and co-operation networks.The interviews were conducted during 2010-2012. In all cases the organizations has been visited by the case students. The data collection methods comprised personal face-to-face, telephone and e-mail interviews with core actors of the innovation project. In addition written sources such as internal or official project documentations, press releases, newspaper articles, information on websites, brochures etc were used. The knowledge of entrepreneurship practices is not only in companies’ interests that are dealing with more and more complex situations that generate more changes, but in the interest of the society. An important way is to innovate. Firms innovate in a variety of ways. They may engage in intensive in-house research activities aiming at the creation of new products or processes, or they may rely more heavily on external knowledge and imitative research projects. Firms can acquire external knowledge through formal collaborations with other firms or university research labs, 10 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 informal knowledge transfer, or embodied technology transfer through the acquisition of machinery and equipment. Each of these activities may still require some R&D investments. However, in this case the aim is not to create new knowledge but to enable firms to absorb external knowledge and technologies. These aspects have been explored in this Erasmus IP Project. Each enterprise had to nominate one member, which stayed in contact with students during the IP, participated at three meetings with students and offered information regarding the enterprise. The main activities of the project were divided in three stages: Stage I: Students had to prepare an innovative case study from their own country; Stage II: 11 days of intensive course in Suceava, Romania: intensive course on special domains, work groups activities, field trips, excursions; Stage III: Each student finalized his case study report. The final research was presented to the company that represented his/her case study. The use of experience-based teaching methods is crucial to develop entrepreneurial skills and abilities. Therefore in order to integrate entrepreneurship across the curriculum, the use of action-oriented pedagogies should be favored in all disciplines. For example in the Stefan cel Mare University there are a non-profit organization ”Entrepreneurial Students Club”. In this club there are a group of students from different disciplines within an institution seeking to: raise awareness, about entrepreneurship among other students in all fields of study; inform them about support, services available to start a company; run enterprise projects; create business networks. Institutions should encourage the spontaneous initiative of students; encourage and support the foundation of student mini-companies or junior enterprises; award academic credits for activities carried out within student associations and for practical work on enterprise projects. CONCLUSIONS The strength that gives universities education an innovative capacity, and hence entrepreneurial potential, is their autonomy. Given the right framework conditions, entrepreneurial initiatives can be highly desirable for an institution, as successful initiatives lend the prestige to the institution. They can also help bridge the funding gap that is chronically facing most higher education institutions throughout Europe. While diversity is richness, higher education institutions and educators will benefit from exchanges and mutual learning, open sources of information, and examples of good practice from across Europe. Coordination should be applied at a policy level to ensure that all higher education institutions are given the necessary incentives and opportunities to take on this challenge. Entrepreneurial teaching should be highly valued in an institution, within the curricula of the different faculties, with reward mechanisms in place, qualified educators and a wealth of interactions with the outside world, in particular with businesses and entrepreneurs. In this respect, the development and delivery of entrepreneurship is significantly affected by the internal organisational structure of the institution. European Commision formulated some recommendations based on best practice observed in Europe: • A coherent framework: national and regional authorities should establish cooperation between different departments in order to develop a strategy with clear objectives and covering all stages of education. School curricula should also be revised to explicitly include entrepreneurship as an objective of education. • Support for universities : practical support and incentives to incorporate entrepreneurship in their curricula, through a range of different instruments (distribution of teaching materials, funding of pilot projects, dissemination of best practice, promotion of partnerships with businesses, support for dedicated organisations conducting entrepreneurship programmes with schools, etc.). 11 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 • Fostering entrepreneurship in higher education: entrepreneurship should be incorporated in various subjects, particularly within scientific and technical studies, in order to provide students with specific training on how to start and run a business. • Support for teachers: it is essential that teachers be given initial and in-service training as well as practical experience. Awareness should also be raised among heads of schools to ensure that teachers are allowed the time and resources to plan, run and evaluate activities. • Participation by external actors and businesses: educational establishments and the local community, especially businesses, should cooperate on the subject of entrepreneurship training, and firms should regard this as a long-term investment and as an aspect of their corporate social responsibility. • Practical experience: one of the most effective ways to promote entrepreneurial mindsets and skills is through learning by doing (students setting up and running mini-companies). The knowledge of entrepreneurship practices is not only in companies’ interests that are dealing with more and more complex situations that generate more changes, but in the interest of the society. Entrepreneurship problem is promoted generously as sours of economic increase in a sustainable development situation, being charged by a series of behaviour, technological, economical, demographical and institutional factors. In general terms universities structures can accommodate entrepreneurship education activities. ACKONOWLEDGEMENT: ”This work was supported by the project "Post-Doctoral Studies in Economics: training program for elite researchers - SPODE" co-funded from the European Social Fund through the Development of Human Resources Operational Programme 2007-2013, contract no. POSDRU/89/1.5/S/61755)” REFERENCES: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Drucker P.,(2004), Managing in the Next Society, St. Martin Press; traducere Managementul viitorului, Editura ASAB. Etykowitz, H. (2002), The Triple Helix of University-Industry-Government. Implications for Policy and Evaluation. Stockholm: Institutet foer Studier Avut Bildning och Forsking. Fayolle Alain, (2007), Entrepreneurship and new value creation: the dynamic of the entrepreneurial process, Cambrige. Lundström Anders, Stevenson Lois, (2005), Entrepreneurship policy: theory and practice, Birkhäuser. Popescu G., (2007) – Economie europeană, Editura Economică, Bucureşti, pag. 179 and next. Porfiroiu, M., Popescu I., (2003); Politici europene, Editura Economică, Bucureşti, pag. 21. Sternberg, R.(2000). Innovation networks and regional development – Evidence from the European Regional Innovation Survey (ERIS). Theoretical concepts, methodological approach, empirical basis and introduction to he theme issue. European Planning Studies 8, pp. 389-408. Stoke, D., Wilson, N.,(2006) ”Small Business Management and Entrepreneurship, 5th Edition”, London: Thomson Learning. Tanţău A., Pop N., Hîncu D., Frăţilă L., (2011), The positioning of universities in collaborative models as clusters in a knowledge based economy, The Amfiteatru Economic, Vol 13/2011, pag 474 – 499. Wickham A Ph., (2004), Strategic entrepreneurship, Third edition, Editura Prentice Hall. Zaman Gheorghe, (2009), "Entrepreneurial Universities (Enun) - An Institution Of Social Responsibility And Anti-Crisis Impact," Papers, Books 2009/23, Osterreichish-Rumanischer Akademischer Verein. Zaman Gheorghe, Blanaru Adrian, (2008), "Romania In Eu Context. Competitiveness And Knowledge-Based Economy," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 2(10), pages 1. Zoltan Á.J., (2010), The Knowledge Spillover Theory of Entrepreneurship, Edward Elgar Publishing Ltd. Communication from the Commission, Mobilising the brainpower of Europe: enabling universities to make their full contribution to the Lisbon Strategy. http://europa.eu.int/eur-lex/lex/LexUriServ/site/en/com/2005/com2005_0152en01.pdf, Brussels, 20.4.2005, COM(2005) 152 final. Commission Communication “Fostering entrepreneurial mindsets through education and learning”. COM(2006) 33 final. COM (2010) 2020 - EUROPE 2020 A strategy for smart, sustainable and inclusive growth. 12 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE PRIVATIZATION OF STATE OWNED ENTERPRISES IN THE EARLY TRANSITION: NECESSITY, METHODS AND MECHANISMS Professor Ph.D. Alina BADULESCU University of Oradea, Romania abadulescu@uoradea.ro Lecturer Ph.D.s. Anca PACALA University of Oradea, Romania apacala@uoradea.ro Abstract: Privatization assumes major objectives, such as to improve economic efficiency, competitiveness and strengthening private sector across the economy, considering that the return on capital invested in the public sector is about one third compared to that invested in the private sector. Efforts to support and modernize the private sector will increase the overall efficiency, will free up resources by reducing the financial burden of state aids directed to companies with losses, will allocate these funds for essential social objectives such as health and education. Privatization has the important task of eliminating political control on enterprises. In this paper we show that understanding the process of privatization of state owned enterprises requires in the beginning to clarify three key elements: the institutions involved, the preparation for privatization of state owned enterprises and restitution. Key words: arguments for privatization, methods of privatization, institutions, post-privatization, shareholders, Central and Eastern Europe JEL classification: P26, P31 THE NECESSITY OF STATE OWNED ENTERPRISES’ PRIVATIZATION, OR BETWEEN MARKET FAILURE AND GOVERNMENT FAILURE The major objective of privatization is to improve economic efficiency, competitiveness and sustainability of the private sector from the entire economy. According to researchers, enterprises return on capital invested in the public sector is about one third, compared with the private sector (Piesse, 2001). Thus, raising capital to support and modernize the private sector will increase overall economic efficiency, will free up resources by reducing the financial burden initially directed towards companies with financial deficit in the public sector, redirecting these funds to socially beneficial projects such as health and education. Privatization will make a further important task, of removing enterprises from political control What arguments support privatization as a necessity? The interaction between governments and markets should not consider that the two forces can be interchangeable, and if competition in the market proves to be the most efficient way to organize production and distribution of goods and services, the state must provide an appropriate institutional framework and should intervene if the markets prove inadequate or limited. It is important to examine the causes and consequences of market failure. The best way to understand the market failure is to start by understanding market success. Adam Smith argued that each individual pursues his own interests, and in a market economy, these would also serve the common well-being. Therefore, according to neoliberal theory, if markets are complete so that no transactions are lost, and if there are enough buyers and sellers so that none can influence prices, the result of market functioning will be efficient. Therefore resources will be fully used, properly allocated to efficient companies and an optimal combination of goods and services produced will be achieved, in other words a combination that will maximize consumer welfare, will remunerate adequately holders of capital and resources through the optimal achievement of revenues In addition, efficient markets 13 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 also depend on the assumption that information is perfect, that the provision of information itself is subject to the market. Control (monopoly) on information leads to market failure, as much as a monopoly on resources. Therefore it becomes clear that the development of perfectly competitive markets is difficult, and the understanding of the nature and extent of imperfections is very important. Government intervention can be justified only if resources are not fully engaged or if the distribution of the market outcome is unacceptable. a. Market failure Markets may fail because of two main reasons. The first refers to a situation where there are structures that undermine the perfectly competitive market, as there are too few market participants. The second reason concerns the situation when markets do not exist, may be incomplete or fragmented. This allows transactions generate no multiplication effects or negative externalities occur, i.e. where production or consumption activities of an economic group reduce the activity of another group, and the effect is not resolved by the price system. Moreover, this type of market failure tends to worsen at lower levels of development. In addition, although the existence of monopoly and negative externalities are separate concepts, they tend to interact and cause market failure and thus an erroneous allocation of resources. b. Government failure Market failure is a necessary but not sufficient condition for government intervention, "because it is assumed that existing imperfect institutional arrangements can be compared with an ideal norm"(Piesse, 2001). In other words it is possible that government failure can lead to a result that is less desirable than market failure. The results of government intervention include lack of incentives, corruption, discrimination and seeking rents. In addition, there is no reason why the state would act better than the private sector unless the cause of market failure is poor information and the government has access to quality information. c. Acceptance of government intervention Government intervention can be supported when the aim is to maximize social welfare and eliminate the negative effects of market failure. In developing countries setting the cases of lack of functioning is obviously necessary, because in these economies market failure remains pervasive If markets are incomplete or non-existent, the public sector's role is supposed to be higher than in economies with well-developed markets, applying the general principle - the smaller the level of market development, the greater the frequency of market failure, and thus greater the need for state intervention. d. Reactions and arguments against state intervention in economy On the other hand, it is argued that the government should refrain from interfering with economy, according to the following principles (Piesse, 2001): - ideological principles: free market capitalism is a guarantor of individual freedoms and government intervention, in any form, threatens this structure. Similarly, it is considered wrong to control resources entrusted to government officials, regardless of the extent of social objectives pursued; - logical, positive principles: these assume that personal incentives are always the best motivation and proving market efficiency leads to anti-statist. The same principle of seeking one’s self-interest will always explain why government’s waste gains resulting from the division of labour and personal initiative, because the funds will be directed not for economic efficiency, but where their interests are best served (power, continuity, etc.).Thus, rent-seeking behaviour is usually the rule and the state is an agent extremely difficult to monitor and control and there is no effective means of determining the state to achieve any particular goal. 14 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Among other arguments against government intervention one might mention the constant increase of personnel in public institutions without any positive effect on the economic, social, and organizational plan, determining burdensome budgets that reduce the affected part of projects, the lack of real incentives. In many countries, public sector is disproportionately large, and government policies, instead of contributing to the development of market institutions, seem rather antagonistic and private activity is seen, in most cases, as a source of income, taxes, a pretext for intervention in economy, etc. (Piesse, 2001). Structural adjustment loans and conditioned support programs provided by global institutions (e.g. World Bank) led to improved public-private relationship in the economy and imposed more efficient government behavior, but in most cases they are rather the result of coercion measures than of voluntary change of ideologies or of abusive practices. PRIVATIZATION METHODS AND MECHANISMS The privatization and restructuring of enterprises in Central and Eastern European countries, the stimulation of private initiative, through liberalization and ceasing bans, led to a rapid, spontaneous development of numerous activities, first in the field of commerce and services and then in industry, where fix capital investment was reduced and the implication and enthusiasm of the human capital was essential. Gradually, the small business sector defined a certain parallel economy, with characteristics borrowed both from the free market and from the informal commercial mentalities of the previous period (Communism). Later, authorities, aware of the opportunities associated with this sector, started to support the entrepreneurship through the socalled small privatization laws particularly through renting, leasing or sale of assets or units of production to small firms, somewhat limiting the access of large companies or foreign capital to this type of privatization. In contrast, the vast privatization of large state enterprises began and developed slowly in most countries: the establishment of legal and organizational framework, of responsible institutions, making lists of enterprises to be privatized and not, finding investors, monitoring each step, etc. Even if each of these steps was measured in months, even years, it is considered that this was not the biggest problem in the process of privatization of state firms.The real problems were associated with the ways in which these companies were sold or the further commitments adopted by the state or imposed on new owners, the huge debts accumulated by these companies, inadequate or obsolete facilities, unprepared management and so on, which shows that transition from state ownership to private property was not similar to privatization. Property rights issues, implementation of corporate governance, or failed restructuring prevented the creation of a "standard", functional market economy. Privatization methods have taken a multitude of forms, but most authors consider that there are three main forms of privatization: the sale to the national capital, sale to foreign investors and mass privatization schemes, plus restitution of the property abusively confiscated during the communist period (Lavigne, 1999). Each approach has specific components and application versions, and often they were combined over more than a decade. The privatization of state enterprises requires clarification, in advance, of some three key elements: the institutions involved, the preparation for privatization of state enterprises and the issue of restitution (Lavigne, 1999): - Institutions. All countries involved in the privatization process appointed the government (by ministries) or some agency to handle this process. From extremely powerful institutions (Treuhandstalt in Germany), the complexity, extension of the process and political interventions often led to the appearance of new, "specialized" agencies, which in most cases did not make privatization more efficient. Regardless of the degree of involvement, the supervision of processes was carried out by governments, and in some cases the political balance determined the greater involvement in supervision of legislative institutions, as it was the case in Romania. - Preparation for privatization. In most cases, state enterprises were initially transformed into joint stock companies, a process called marketization, commercialization, 15 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 corporatization or incorporation and the state, as single shareholder, entrusted its agencies the task of reducing, through various methods, the proportion held in these entities. Sometimes these agencies had the task of ex ante restructuring the sale process or, in the case of failed privatizations, resumed the process in other forms, up to its completion. - Restitution of property. Its inclusion in the category of pre-privatization problems is caused by several reasons: a. Some researchers prefer not to consider it a privatization method but rather a political and ethical decision, because most of Central and Eastern European countries aimed not only at economic reform, but also at the correction (if possible) of the previous political regime abuse. b. Although it seemed that restitution should take place before the actual privatization (as was the case of Czechoslovakia and the Czech Republic and Slovakia in different forms, Germany), there were states that started this process much later (Romania, Russia) generating more confusion; c. Regardless of reasons, way of achievement (in kind or different forms of compensation) or timing, restitution, strictly regarded from the economic and organizational perspective generated huge problems, making it extremely difficult to implement. Thus, among the most pressing problems we mention identification of former owners (their great majority being dead or having immigrated), of heirs, the identification of claimed assets (most of them having disappeared during successive modernization processes), the extension of the right of restitution of assets or economic entities towards other goods with social destination, etc. If restitution was not possible, compensation raised other problems such as that of correctly evaluating current assets, of comparing the possession or the land possessed at the moment of nationalization or confiscation, complications related to limiting the access of foreign citizens to ownership over land. In many cases, restitution did not expect solutions from the privatization process, but chose the path of justice, In all cases, irrespective of the solution chosen, restitution proved to be an extremely politicized issue, has alienated large groups of people – especially in rural areas, and hindered the process of the great and the small privatization. Even in its “market” form – of compensation by certificates, up to the creation of a functional capital market, they have not done much material rewards to owners, and in the case of restitution, the resumption of the productive activity and the turning of the respective business into an efficient one by former owners or their heirs was unlikely. The easiest way was that of selling the assets obtained by the owners of financial and human capital. Table 1 summarizes the main elements of privatization, institutions, methods, techniques, indicating, where possible, the country. Table no. 1. Institutions and methods of privatization in Central and Eastern European countries Institutions of privatization, objectives and responsibilities Government State agencies Ministries of privatization (în CZ, State Property Agency (H), National SK, PL, Baltic States, H) or Privatization Agency (Rom), State ministries of economic reform Committee for the Management of (Rom) State Property (Ru) Application of general policies of privatization under government Supporting ministries of privatization, protecting and 16 Specialized agencies, funds, etc. Company for the Management of State Assets (H - fusion with the Agency for State Property), State (National) Property Fund (Rom, BG, CZ, SK, Ucr., Ru), State Treasury – PL State-owned asset management, before or after privatization (in case The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 of failure or non-inclusion in the representing state interests during control, the selection of enterprises privatization process), restructuring the process of privatization or of for privatization, examining some minority portfolios, promoting state-owned enterprises privatization projects submitted by privatization programs, assistance to enterprises, participation in setting foreign investors, evaluating the rules and methods of proposals . privatization The small privatization (small business, workshops, services units, commerce, constructions, housing, land funds, etc.) Sources of financing the acquisition: Return to initial owners: Alienation of state-held assets: In kind or equivalent assets Closure, liquidation of - Local capital - Foreign capital (often under (CZ, SK, BG), or land (Rom, Est.) enterprises Compensations in cash, when Sale on parts and relocation of certain formal restrictions) other options were not possible (CZ, physical assets (PL) SK, B, Lit., Let) Sale at auction (in most Privatization certificates (BG, H countries) SLO) Leasing MEBO (H, PL, Rom, Ru) sometimes supported by programs of mass privatization - certificates Free distribution (for land and housing –Rom, BG) The large privatization (privatization of large enterprises in industry, services, banks, etc.) Methods not generating revenues Methods based on stimulating the Methods based on the flux of foreign from the state: implication of local capital capital: Free distribution towards the ”Spontaneous” privatization Direct sale, with the transfer of population (mass privatization) Sale by case, directly or on the the majority share capital. Required Predominant in (CZ, SK, Lit., Rom, capital market, started in H. And in all conuntries, widely applied in SLO, Ru)and being completed by continued in most countries H. other methods in BG, Let, PL Abbrevations: BG – Bulgaria, CZ – Czech Republic, E – Estonia, H – Hungary, Let – Letonia, Lit – Latvia, PL – Poland, Rom – Romania, SK – Slovakia, SLO – Slovenia, Ru – Russia, Ucr – Ukraine Source: Lavigne, Marie (1999) The Economics of Transition. From Socialist Economy to Market Economy, Second edition, Palgrave Returning to actual methods, we shall briefly review them below: 1. Selling state enterprises to foreign capital Most authorities had high expectations for the entry of foreign capital in these countries, both for the success of privatization, establishment of new firms, but also to increase overall competitiveness, the introduction of corporate practices and more. Most of these economies had experienced, during the relaxation of the 60s-70s, foreign capital inflows (foreign trade, financial institutions and production units) but the facilities granted after 1990 were more significant and sometimes put in the shadow of the facilities granted to domestic capital and to the population (Lavigne, 1999). The relationship with foreign capital was ambiguous, facilities were often accompanied by restrictions (e.g. – the situation of land) and economic reasons had to make certain concessions to nationalist trends or concerns that the benefits of obtaining cash from privatization might be overshadowed by selective behaviour, the so-called „cherry picking”, namely that that foreign capital would be in the possession of the best assets and state firms with problems would be left for local investors or would not be purchased by anyone, remaining a responsibility of the state. To all these the real fears of authorities added, namely that the entry of large multinational companies, in some cases with turnover comparable to the GDP of the respective countries, will put governments in a position of inferiority. Although the results of privatization of large enterprises with foreign investment have been positive in many cases, more than a decade after this type of privatization, initial findings showed that entry of foreign capital is certainly not the preferred, unique solution of the privatization process. Most states have failed to privatize large parts of economic sectors and in many cases the foreign capital share was more than 60-70% (much higher than the proportion of foreign capital in the countries of origin). However, there are still undeniable 17 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 advantages: accelerated privatization, the contribution of new technologies and markets, considerable financial flows, especially during critical periods experienced by host countries, etc. 2. Privatization through sales to domestic capital In the vast majority of cases, methods and steps are similar to those of selling to foreign investors, regardless of the particular field or investment size. One of the first difficulties was the shortage of domestic capital and its reluctance to participate to the privatization of large state enterprises, often restructured companies with huge debts and political control, so little availability was consumed in small privatization. A second difficulty was the long period of achievement. While the authorities have tried a variety of methods, prior restructuring, lists of companies, pilot privatization, etc., each transaction was a long process and experiences were inconclusive so as to replicate them during following privatization processes. Even Poland and Hungary, countries most advanced institutionally and with significant opportunities to attract capital, managed to sell only part of the proposed portfolio. Gradually, this type of privatization has given way to arguments about the method of (free) distribution of property certificates. However, privatization of state enterprises by using internal resources identified several problems that marked degree and efficiency of domestic capital involvement in the economy, whether we speak of small capitalists, interested to develop exogenously, through the acquisition of available assets, or about the large mass of citizens, encouraged to participate in the purchase of shares in listed companies: - the reduced percentage (and continuously decreasing during the 90s in all Central and Eastern European states) of savings and of the investment rate in GDP; - inexistent or less functional mechanisms to mobilize these availabilities, namely private investment funds, flexible financial instruments, not-privatized bank system and with little interest in co-financing the projects of local investors to buy state assets; - a low power, volatile capital market, dominated by public offer procedures, reduced investment experience, focusing more on speculation than on long-term investment. Finally the (free) transfer of state enterprises shares to citizens involved two versions: - Distribution of certificates, vouchers or coupons to be converted into shares in companies prepared for this type of privatization; - Distribution of shares to investment funds or holding owning shares in privatized companies Not infrequently there were combinations of these variants, by which citizens could require funds to manage the received coupons As a conclusion to privatization by internal forces, we can say that, irrespective of the preferred method, all countries have tried mass privatization, combined with other forms of removal of state ownership of enterprises, for several reasons: - the rapid pace of the method (reported in percentages obtained and the number of "shareholders" resulted); - being politically attractive, it ensured for a good while a number of voters and answered, at least apparently, a series of social demands; - it could claim itself, formally or actually, as a way that opened the irreversible road to capitalism and avoided the attributes of centralism, specific to the Communist period. 3. „Spontaneous” privatization (or privatization through insiders) For many researchers ”Spontaneous privatization is not a specific privatization method, but rather a means whereby insiders (important persons in the respective company) managed to acquire the former state property” (Lavigne, 1999) Who are / were these insiders? First the category of state companies managers, which is quite heterogeneous, as they came from the technical, administrative or even political structures of the old regime, to whom other persons within the firm were added, such as members of the former 18 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 structures of collective leadership established by the Communist authorities, trade union representatives, the latter having the advantage that, in addition to access to information, they could manipulate the numbers of workers in their own interest. The process began immediately after the first political and economic liberalization measures; managers made use of new legal provisions to split the and transform its effective parts (actives, the skilled workers) in limited liability companies, in which they held, directly or indirectly, the majority of social parts. After a period in which the spontaneous privatization began to spread, there have been attempts, more or less timid or effective, to stop it (Poland, Czechoslovakia, etc.). In these conditions, the process did not cease, but assumed new forms: In some countries (Poland) it adopted the way of legal liquidation, that is of restructuration and turning viable some parts of the less efficient companies and sales to employees and managers, in fact a masked spontaneous privatization, or at least a decisive step in that direction: - although this type of “spontaneous” privatization should not be confused with privatization initiated by the enterprises themselves and proposing the approval of authorities responsible for privatization, it is hard to believe that these proposals were not based on important information held by insiders; - finally, certain forms of mass privatization (ex. Russia) had in view even important percentages allocated to employees and the management (cumulated over 51%), namely a legal form by which privatization in favor of insiders could continue In retrospect, most researchers, practitioners and decision makers of that period agree that it was difficult to create a unitary image on that form of privatization, or to either condemn or support it unconditionally. However, several conclusions can be drawn: - after a period in which this form of privatization took place more or less openly, the great majority of Western specialists, of international institutions involved in the financing and restructuring of post-socialist economies, but also Eastern European governments did not accept it; Certain Eastern-European researchers found that mass privatization was “socialized” spontaneous privatization (of course, without the efficiency and the benefits of insiders, placing the sign of equality between the two forms, as a result of combining the interests of politicians and managers (Mihalyi, P.,1992-1993); - for a good while, managers of state companies, with all their weaknesses and little preparation for a market economy, were the only internal resource available to administrate and make profitable the existing enterprises. Indeed, they acted for the maximization of their own interests – but does capitalism say anything else? – and sometimes they identified these interests with ownership over the company they were employed for and sometimes managed to make it profitable, and other times failed. According to Lavigne, the alternative to these managers within the firm would have been that of political appointees (state was still the owner), certainly less experienced (from the technical and the commercial point of view) and without any guarantee that they wouldn’t have acted in their self-interest (Lavigne, 1999); - certain researchers (Aghion, Carlin, Blanchard) show that these managers and this method created little incentive to achieve a profound restructuration of the firm and that they were less efficient in comparison with managers brought by the shareholders who purchased the privatized state firms”, that the outsiders-type property would be the necessary solution for the profound restructuring required by privatized firms (Blanchard, O., 1997; Aghion and Blanchard, 1993 and Carlin, Wendy, Van Reenen and Wolfe, 1997). - however, the number of external managers, even the ones brought from Western countries, willing to take on recently privatized state firms, was reduced, and the effective transfer of management from the new owners (until recently managers of 19 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration those companies) towards the new, “external” managers, was, conceptually, extremely difficult. Table no. 2. Methods of privatization and the main beneficiaries (shareholders) Way of transferring existing assets Sale Existing managers and employees MEBO (ManagementEmployee Buy-Out) Population (in general) Rating on the stock exchange Untendered Sale Private foreign or local companies Mixed companies (joint venture), direct foreign investment - Privatization Restitution through certificates Source: Piesse, Jenifer (2001) Privatisation and the Role of Public and Private Institutions in Restructuring Programmes, available at: http://www.sed.manchester.ac.uk/research/iarc/ediais/pdf/Privatisation.pdf, accessed on 15.01.2012 Distribution Spontaneous privatization Initial owners CONCLUSION As for the necessity of privatization and its benefices in improving economic efficiency, in terms of methods, experts indicate that, basically, there are three methods: selling to foreign capital, privatization through sales to domestic capital, and spontaneous privatization (or to insiders). Nevertheless, there are the elements that give a more complex process (campaigns of mass privatization, restitution, small privatization and large privatization etc., which are often combined). We have analyzed, therefore, impact and the extent of each method, given the difficulties and stages of the process, and identify which method had the best results in given context and situation. Privatization as a process had ended, but we cannot be indifferent to the outcome of this process, if its long term effects are those expected or is just a huge social and economic experiment that failed. It is important to know, for a future research, whether privatization was followed by a real corporate governance, if this governance proved to be an enhancer or a constraint factor for business efficiency. The reduction state property and decreasing of their influence in the behaviour and performance of Romanian economy could be considered a positive result of the privatization process? The privatization of industrial enterprises was, in the first instance, driven by "popular" motives, and less by economic reasons and, finally, privatization process has focused on selling to important investors (foreign or domestic), aiming to increase budget revenues (best possible price) and thus to achieve efficiency targets. As a result, a dispersed ownership structure was a rare phenomenon in the strategic industries, by keeping away the minority shareholders investments. This fact generated reduced capital market liquidity; thus, these strategic companies become dependent on mother companies allocations, on state funds, and rarely on the capital market. Privatization has generated a complex ownership structure, and the domination of large global players in heavy industry (in terms of capital and number of large units) and a huge number of SMEs in the rest of the industry, economically too weak to have a say in the industry or performance orientation. These quantitative dimensions must quickly shift into qualitative advantages – in terms of performance, modernization or continuity perspective. Concerning the role of the government after privatization, the state quickly withdrew from the position of owner and administrator, and gradually became more a discreet but efficient partner for large industrial groups, rather than an active minority shareholder or a defender of economic and social interests. REFERENCES 1. Adler-Lomnitz, Larissa and Sheinbaum, Diana (2011) ‘From Reciprocal Social Networks to Action Groups for Market Exchange: Spontaneous Privatization’ in Post-Communist Hungary, REDES - Revista hispana para el análisis de redes sociales Vol.21. 20 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 2. Aghion, Ph. and Blanchard, O. (1993) On the Speed of Transition in Central Europe. London, EBRD, Working Paper nr. 6. 3. Blanchard, O. (1997) The Economics of Post-Communist Transition. Oxford: Clarendon Press 4. Carlin, Wendy, Van Reenen J., Wolfe, T. (1997) Enterprise restructuring in the transition: an analytical survey of the case study evidence from Central and Eastern Europe, European Bank for Reconstruction and Development Working Paper 14, London 5. Johnson, S. (1991) Spontaneous Privatization in the Soviet Union. How, Why And For Whom?, World Institute for Development Economics Research of the United Nations University (UNU/WIDER) Helsinki, Finland, and Harvard Academy for International and Area Studies, Cambridge, SUA. 6. Lavigne, Marie (1999) The Economics of Transition. From Socialist Economy to Market Economy, Second edition, Palgrave: 162-202. 7. Mihalyi, P. (1992-1993) ‘Property Rights and Privatization, the Three – Agent Model (A Case Study on Hungary)’, Eastern European Economics, Volume 31, (2): 5-64. 8. Piesse, Jenifer (2001) Privatisation and the Role of Public and Private Institutions in Restructuring Programmes, 2001, available at: http://www.sed.manchester.ac.uk/research/iarc/ediais/pdf/Privatisation.pdf, accessed on 15.01.2012. 9. Voszka, Eva (1999) ‘Privatization in Hungary: Results and Open Issues’, Economic Reform Today (Number Two). 21 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 FACTOR ANALYSIS OF ACTIVITY OF HIGHER EDUCATIONAL ESTABLISHMENTS OF VOLYN AREA OF UKRAINE Associate Professor Ph.D. Olesia TOTSKA Lesya Ukrainka East European National University, Lutsk, Ukraine o_totska@meta.ua Abstract: In this article the author conducted a factor analysis of statistical indicators of activity of higher educational establishments of Volyn area of Ukraine. Two main factors of influence on these objects are certain. For automation of calculations a programmatic package StatSoft Statistica is used. Key words: factor analysis, statistical indexes, higher educational establishments, Volyn area. JEL classification: C81, I23 INTRODUCTION In obedience to Law of Ukraine «About higher education» realization of public policy in industry of higher education comes true by providing of the balanced structure and volumes of preparation of specialists with higher education, that comes true in higher educational establishments (HEE) of state and communal patterns of ownership, for money of corresponding budgets, physical and legal persons, taking into account the necessities of person, and also interests of the state and territorial communities [1]. Therefore research of statistical indicators of activity of higher educational establishments in the separate regions of country, in particular in Volyn area, will be interesting. For research a factor analysis will use, namely its partial case – a method of main components. Popularity of this method consists in, that after its help it is possible to educe the hidden hypothetical sizes (factors) on the basis of plenty of experimental data. A factor analysis is used by such sciences, as psychology, biology, sociology, meteorology, medicine, geography, and also economy. In the field of education after his help determined rating of regions after the regional index of market of educational services development, conducted segmentation of consumers of educational services [2–3]. The aim of writing of this article is realization of factor analysis of statistical indicators of activity of HEE of Volyn area of Ukraine. For it realization it is needed to untie such tasks: 1) to build a table with primary data; 2) to define the optimal amount of the hidden factors, that influence on them; 3) to give interpretation to the got factors. EXPOSITION OF BASIC MATERIAL The factor analysis of activity of HEE of Volyn area of Ukraine will conduct on the basis of such 10 indexes: index 1 – amount of HEE I–II levels of accreditation, units; index 2 – amount of HEE III–IV levels of accreditation, units; index 3 – amount of students in HEE I–II levels of accreditation, thousand persons; index 4 – amount of students in HEE III–IV levels of accreditation, thousand persons; index 5 – amount of the accepted students to HEE I–II levels of accreditation for a year, thousand persons; index 6 – amount of the accepted students to HEE III–IV levels of accreditation for a year, thousand persons; 22 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration index 7 – amount of the produced specialists of HEE I–II levels of accreditation for a year, thousand persons; index 8 – amount of the produced specialists of HEE III–IV levels of accreditation for a year, thousand persons; index 9 – amount of graduate students on the end of year, persons; index 10 – amount of doctoral students on the end of year, persons. Primary data for all indexes represented in a table 1. Table nr. 1. Activity of higher educational establishments of Volyn area of Ukraine School year 1995/96 1996/97 1997/98 1998/99 1999/00 2000/01 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 Index 1 Index 2 Index 3 Index 4 Index 5 Index 6 Index 7 15 15 13 13 14 15 15 15 14 15 14 13 13 12 11 11 11 2 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 10,4 10,1 10,0 9,9 10,0 10,7 11,6 12,3 12,1 11,9 11,0 9,5 9,4 8,6 7,7 7,9 8,1 11,5 13,2 14,8 16,8 17,3 18,1 18,9 19,1 21,0 20,5 23,8 26,0 27,6 27,4 27,0 25,7 23,6 3,0 3,0 3,0 3,1 3,3 3,9 4,3 4,4 4,1 4,0 3,6 3,1 3,1 2,7 2,2 2,5 2,5 2,6 3,6 4,0 4,4 3,9 4,0 4,2 4,2 4,9 5,1 6,6 6,5 5,8 4,7 4,7 5,1 4,2 3,5 3,3 3,1 3,1 3,1 3,2 3,1 3,3 3,4 3,5 3,2 3,0 3,1 2,4 2,0 2,2 2,2 Index 8 Index 9 Index 10 2,0 248 2 1,9 298 7 2,1 365 14 2,2 335 16 2,9 313 14 3,9 311 16 4,8 301 12 5,6 298 8 6,8 244 5 3,5 247 5 3,8 251 9 3,9 262 10 3,9 297 15 4,6 363 19 5,7 408 22 6,5 450 23 6,3 462 23 It is celled by an author on basis [4] Analysis of table 1 shows that for last 17 years in Volyn area of Ukraine amount of HEE I– II and III–IV levels of accreditation (indexes 1, 2) almost did not change. At the same time the amount of students in HEE I–II levels of accreditation (index 3), accepted students to HEE I–II levels of accreditation (index 5), produced specialists of HEE I–II levels of accreditation (index 7) are diminished. After all other indexes (4, 6, 8, 9, 10) were set tendencies to the increase. Later it is needed to build a correlation matrix on the basis of primary standardized data and find it own values. In a table 2 own values of correlation matrix (their sum equals the sum of units on the diagonal of matrix, id est 10), and also percents of their general dispersion, got by means of programmatic package of StatSoft Statistica, are brought. Table nr. 2. Own values of correlation matrix № Own values % of general dispersion Combined own values 1 2 3 4 5 6 7 8 9 10 6,065154 2,365062 0,936197 0,295323 0,145574 0,090895 0,045516 0,032885 0,020090 0,003306 60,65154 23,65062 9,36197 2,95323 1,45574 0,90895 0,45516 0,32885 0,20090 0,03306 6,06515 8,43022 9,36641 9,66174 9,80731 9,89820 9,94372 9,97660 9,99669 10,00000 Combined % of general dispersion 60,6515 84,3022 93,6641 96,6174 98,0731 98,9820 99,4372 99,7660 99,9669 100,0000 For determining the optimal amount of the hidden factors that influence on select by us indexes, will apply three methods. In obedience to the first – to the criterion of Kaiser – abandon factors the own values of that exceed unit. Analysing the table 2, see that only two factors greater 23 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration unit, id est by the criterion of Kaiser it is needed to leave two factors, as only two own values that explain about 84,30 of combined general dispersion exceed unit. In obedience to the second method abandon so much factors, how many explain the beforehand fixed part of the combined general dispersion (for example, 80 %). In our case it also two factors. In obedience to the third method – criterion of scree (offered by Kattal), that is base on analysis of the special chart, on that dependence of size of own value of factor from his number is represented, – the optimal amount of factors can be defined after the point of the second bend. Id est on this chart it is needed to find such place on a chart, where reduction of own values from left to right is maximally slowed. On fig. 1 brought scree plot, on that a point of the second bend is opposite the third own value. Thus, by this method it is needed to leave three factors. As two from three methods specify on two factors, will take this amount for optimal. The value of the factor loading at these factors is driven to the table 3. In it a grey color is distinguish the factor loading the value of that after the module exceeds 0,65. 7,0 6,5 6,0 5,5 5,0 4,5 Value 4,0 3,5 3,0 2,5 2,0 1,5 1,0 0,5 0,0 1 2 3 4 5 6 7 8 9 10 Number of Eigenvalues Figure nr. 1. Scree plot Table nr. 3. The factor loading at factors № Index a1j a2j -0,883139 0,399090 0,232480 0,924794 amount of students in HEE I–II levels of accreditation, thousand persons -0,947011 0,102852 4 amount of students in HEE III–IV levels of accreditation, thousand persons 0,362238 0,896052 5 amount of the accepted students to HEE I–II levels of accreditation for a year, thousand persons -0,882515 0,047791 6 amount of the accepted students to HEE III–IV levels of accreditation for a year, thousand persons -0,112104 0,883415 7 amount of the produced specialists of HEE I–II levels of -0,912223 - 1 amount of HEE I–II levels of accreditation, units 2 amount of HEE III–IV levels of accreditation, units 3 24 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration accreditation for a year, thousand persons 0,336838 8 amount of the produced specialists of HEE III–IV levels of accreditation for a year, thousand persons 0,238203 0,676907 9 amount of graduate students on the end of year, persons 0,930169 0,045392 10 amount of doctoral students on the end of year, persons 0,882238 0,244754 General dispersion 5,185878 3,244338 Part of general dispersion 0,518588 0,324434 The mathematical models of dependences of indicators of activity of HEE of Volyn area of Ukraine from two hidden factors (got after an ortogonal rotation after the method of varimax) will represent as such linear combinations: z1 = -0,883139F1 - 0,399090 F2 ; amount of HEE I–II levels of accreditation: amount of HEE III–IV levels of accreditation: z 2 = 0,232480 F1 + 0,924794 F2 ; z 3 = -0,947011F1 - 0,102852 F2 ; amount of students in HEE I–II levels of accreditation: amount of students in HEE III–IV levels of accreditation: z 4 = 0,362238 F1 + 0,896052 F2 ; amount of the accepted students to HEE I–II levels of accreditation: z 5 = -0,882515F1 + 0,047791F2 ; amount of the accepted students to HEE III–IV levels of accreditation: z 6 = -0,112104F1 + 0,883415 F2 ; amount of the produced specialists of HEE I–II levels of accreditation: z 7 = -0,912223F1 - 0,336838 F2 ; amount of the produced specialists of HEE III–IV levels of accreditation: z 8 = 0,238203F1 + 0,676907 F2 ; amount of graduate students: z 9 = 0,930169 F1 + 0,045392 F2 ; amount of doctoral students: z10 = 0,882238 F1 + 0,244754 F2 . A factor structure in two-dimensional space is represented on fig. 2. From it evidently, that the first factor with authority influences on six indexes of activity of HEE of Volyn area (1th, 3th, 5th, 7th, 9th, 10th), thus four from them (1th, 3th, 5th, 7th) are arctic to two other (9th and 10th), that their mutual reverse dynamics certifies. The second factor with authority influences on four indexes (2th, 4th, 6th, 8th) that all one arctic inter se. 1,0 Index 2 Index 4 Index 6 0,8 Index 8 0,6 Factor 2 0,4 Index 10 0,2 Index 5 Index 9 0,0 Index 3 -0,2 -0,4 -0,6 -1,2 Index 7 Index 1 -1,0 -0,8 -0,6 -0,4 -0,2 0,0 0,2 0,4 0,6 0,8 1,0 1,2 Factor 1 Figure nr. 2. Indexes of activity of HEE of Volyn in a space of the hidden factors 25 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Will explain the got factors thus: factor 1 – factor of more subzero accreditation and science, as it with authority influences on six indexes (amount of HEE I–II levels of accreditation, amount of students in HEE I–II levels of accreditation, amount of the accepted students to HEE I–II levels of accreditation for a year, amount of the produced specialists of HEE I–II levels of accreditation for a year, amount of graduate students on the end of year, amount of doctoral students on the end of year) factor loading a1 j of that more after the module values 0,65; factor 2 – factor of higher accreditation, as he with authority influences on four indexes (amount of HEE III–IV levels of accreditation, amount of students in HEE III–IV levels of accreditation, amount of the accepted students to HEE III–IV levels of accreditation for a year, amount of the produced specialists of HEE III–IV levels of accreditation for a year) factor loading a 2 j of that more after the module values 0,65. CONCLUSIONS As a result of the conducted analysis it is possible to do such conclusions: 1) for research of indicators of activity of HEE of Volyn area of Ukraine it is expedient to apply a factor analysis, that gives an opportunity to explain plenty of experimental data a few of the hidden factors; 2) as a result of its realization it was got, that on indicators activity of HEE of Volyn area two factors influence: more subzero accreditation and science, higher accreditation; 3) for automation of calculations at this method of research it is expedient to apply the programmatic package StatSoft Statistica, that allows to save time calculations and build pictures with the evident images of results of calculations. BIBLIOGRAPHY 1. Law of Ukraine, (2002), About higher education, from 17.01.2002 № 2984-III [Electronic resource]. – Access mode : http://zakon2.rada.gov.ua/laws/show/2984-14 2. Antohov A. A., (2010), The methodical going near the estimation of accordance of market of educational services and labour-market in a region / A. A. Antohov // Announcer of the Chernivtsi trade and economic institute. Series : Economic science. – 2010. – №. ІV (40). 3. Grytsenko S. I., (2012), Segmentation of consumers of educational services / S. I. Grytsenko // Announcer of Donetsk national university. Series : Economy and right. – 2012. – № 1. – P. 24–25. 4. Official web-site of Government service of statistics of Ukraine [Electronic resource]. – Access mode : http ://www.ukrstat.gov.ua 26 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 GREAT DEPRESSION vs. THE CURRENT FINANCIAL AND ECONOMIC CRISIS Ph.D. Mariana LUPAN „Stefan cel Mare” University of Suceava, Romania marianal@seap.usv.ro Abstract: The scientific approach of this research requires, necessarily, evaluating the past by discussing the influence on the future, but also the cyclical developments which in turn can confirm trends or can cause sudden inflections essential to the global economy. The adverse incidence of the financial market crisis and the analysis of the overall impact of these adverse events represented and still represent a subject of interest for researchers in economics, sociology, history, and the sciences. Analyzing crisis, particularly financial crisis, the factors generating and applying patterns to return to normal is a consistent and timely concern of researchers in economics. After emergence in mid2007, which I will call the Great Recession, due to the effects felt by the world economy, as was the case with the Great Depression of 1930-1933, an interesting approach is to "confront" these two negative episodes. Thus, this paper proposes a comparative approach on how the Romanian economy faced during the Great Depression of 1930-1933 but also after the onset of the Great Depression in 2008. Key words: great depression, financial and economic crisis, recession, economic growth, financial globalisation JEL classification: E20, G01 INTRODUCTION The effects of the financial crisis triggered in 2007, which had its epicenter in the United States had and still has adverse effects on the economy of our country. I will address the solutions that Romania has implemented and will continue to implement in order to exit the recession through a comparative study between the Great Depression of the 1930s and the Great Recession of 2007 we still face. This approach was taken by Reinhart and Rogoff and (2009), and the authors consider that there are similarities between the two crises, first in that it had as trigger point the same location (USA), and by the fact that in both cases we are dealing with the rising of the public debt of the affected countries and also with a high volatility of asset prices. Certainly, the current crisis differs from the Great Depression by the fact that due to financial globalization, the developments in technology and evolution of information technology, the spillovers are much faster and recovery measures are more diversified. Financial innovation and poor regulation and supervision of financial institutions are distinct elements that differentiate the current crisis. ROMANIA DURING THE GREAT DEPRESSION In an article published in late 1939, N. Cornăţeanu made the following statement "crises can not be avoided completely and [...] must seek through systemic organization to minimize the effect." Therefore, analyzing the effects of the Great Depression on Romania made the great economists of the time to bring into question the cyclical nature of the crisis and the fact that must be identified the measures leading to reduction of the devastating effects of these crises. Referring to the factors that led to the crisis in our country, Gh. Şusnea considered that "the gap between the growth of the rational organization technique of enterprise and the lack of organization and direction of social factors has generated the crisis of overproduction, which has generated in turn the unemployment ". Therefore, as in the current crisis, unemployment has been a highly debated issue during the recession of 1930-1933 period. Thus, the height of the crisis in Romanian industry was reached in the years 1931 and 1932, when the number of unemployed increased significantly (Mureşan, 2003) 27 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 50000 40000 30000 20000 10000 0 1928 1929 1930 1931 1932 1933 1934 1935 1936 1937 1938 Number of unemployed Figure no. 1 – Evolution of the number of unemployed in Romania during 1928-1938 Source: Personal processing according to V. Axenciuc, Evoluţia economică a României. Cercetări statistico-istorice 1859-1947, vol. I, Ed. Academiei Române, Bucureşti, 1992, p. 532 Analyzing the evolution of unemployment in the period 1928-1938, Mureşan M. (2003) believes that the large number of unemployed after the year 1932 is a direct consequence of "industrial upgrading" that has led to increased labour and machinery productivity within the enterprises that have survived the crisis, without being created new jobs by establishing new businesses. In economic literature it is estimated that the peak year of crisis in our country was 1932, especially in terms of industrial production. Thus, industrial production declined sharply, averaging 67.3% for the period 1929-1933, and the peaks were recorded in 1931, with a decrease of 53.2%, and in 1932, with a decrease of 54.5% (Mureşan, 2003). Referring to the evolution of the national currency, D. Rottman (1937) said that "until 1929 Romania has lived under the sign of monetary and credit inflation, then, 1929-1936 into monetary deflation". The author believes that "through the sudden deflation that followed the stabilization of the Romanian leu, the Romanian economy has suffered considerable losses, reaching abnormal situation when Romania, which was the breadbasket of Europe, to pay export subsidies without which it could not keep the markets". Also, analyzing the monetary circulation, V. Madgearu believes that the Great Depression "surprised our country in a time of convalescence" as a result of monetary stabilization in 1929, "and shattered its potentially positive effects". To counter the adverse effects of the crisis in 1930-1933, the government that runs the country at that time has taken a number of steps, and one of the most important was to reduce taxation. Thus, in 1932 a law was adopted to reduce agriculture tax by 50%, reducing building tax from 12% to 10%, and was also removed the turnover tax for small tradesmen who had up to six employees, under the condition that the income made not to be more than 6000 lei. Also, a law was passed which established only seven categories of taxes, thereby protecting salary income, agriculture and intellectual activity incomes (Mureşan, 2003). As for reducing budget expenditure, the government imposed "three curves of sacrifice" on wages, and the first of these was to reduce 10% of all public employees’ wages since January 1931. Following the implementation of wage cuts, the financial situation for many categories of employees has been deteriorated, leading to triggering social revolt that registered the largest increase at the beginning of 1933. Although some of the measures taken at that time had a negative impact on living standards, the Government has always been concerned with improving the economic situation of the country, being aware that the economic growth will lead to the welfare of the entire nation. EFFECTS OF THE GREAT RECESSION ON RUMANIAN ECONOMY The implications of financial crises on our country have been felt in mid-2008, when the financial stability of Romania was suffering due to speculative attacks of the three American banks 28 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration (Barclay’s, Goldman Sachs and Morgan Stanley) on currency market, but also as a result of decreased country ratings evaluated by Standard & Poor’s and Fitch’s agencies. Another major factor that triggers the crises in our country was the liquidity shortages that generated blocking lending as a result of a 50% raise of interbank interest, and implicitly the raise of interests loans granted by commercial banks. In an article published in 1936, D. Rottman asserted that “is symptomatic that the worst period of chaos almost always had coincided with an intensive foreign trade”. Indeed, the situation has not changed even when the crisis burst in 2007 when Romania's trade showed an upward trend and main partners were the EU member states. 70000 60000 50000 40000 Import 30000 Export 20000 10000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 Figure no. 2 – Romanian’s trade during 2003-2011 (million Euros) Source: Personal processing of BNR databases Graphical representation above shows that in the period before the financial crisis, Romania's trade showed an upward trend, and the first inflection point designating that this trend is changing in mid-2008 when the economy felt the first effects of the crisis. Beginning with the second half of 2009 trade development of our country is again increasing. Unfortunately, the low level of exports versus imports shows lower competitiveness of domestic economic agents compared with external trading partners. Joining the European Union on 1 January 2007 accounted for Romania the increased volume of FDI flow. It is known that the level of foreign direct investment flows in a country or a region is influenced by local conditions, the economic situation and social and international politics. Therefore, as shown in the figure no. 3, the financial crisis affected decisively the flow of FDI attracted by our country. Major decline in FDI flows recorded in 2009, of 59.6% compared to 2008, is due to currency depreciation as a result of speculative attacks and country risk relegation due to increased foreign debt. 10000 8000 6000 4000 2000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 FDI flow Figure no. 3 – Evolution of FDI’s flows during 2003-2011 Source: Personal processing of BNR reports With regard to the evolution of foreign direct investment for the same period of analysis, the situation is completely different, in that it records a continuous upward trend. 29 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 60000 50000 40000 30000 20000 10000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 FDI balance Figure no. 4 – Evolution of FDI’s balance during 2003-2011 (amounts registered at the end of each year) Source: Personal processing of BNR reports Referring to the importance that the state should give to investments in the national economy Şusnea G. (1937) stated that "under the protection of laws that encourage and protect domestic industries from 1887 to 1912 and tariffs from 1886, 1893 and 1906, were created by 1915, 847 industries with a capital of lei 636,566,000, of which about 80% foreign capital. Because we do not have kept a proportion between national and foreign capital and especially of staff during the war we felt the consequences of this state of affairs”. State of affairs referred to the author is the devastating effect of the Great Depression the Romanian economy. Therefore government as Keynes appreciated, should allocate significant funds to support investment, particularly for sectors that do not show interest to private and foreign investors (infrastructure, education, health, culture, agriculture). It is known that the sustainable development of these sectors is major incentives in terms of attracting foreign strategic investment. Other elements that need to be analyzed in the current crisis are those relating to inflation, volatility of exchange rate and currency depreciation. In their analysis, Reinhart and Rogoff (2009), considers that the inflation threshold of 40% in a year is an important indicator of a crisis with high inflation. In our country, this type of crisis manifested during 1991-2000, when the inflation rate ranged from 256.1%, the highest rate recorded in 1993, and 45.7% rate recorded in 2000. Should be noted that for 1995 and 1996 inflation rate dropped to 32.3% and respectively to 38.8%. Beginning with 2003, the inflation rate registered a downward trend, but is far above the European average recorded for this indicator. 10 8 6 4 2 0 2006 2007 2008 European Union 2009 2010 2011 Romania Figure no. 5 – Evolution of inflation rate in Romania comparative with EU during 2006-2011 Source: Personal processing of Eurostat databases Inflation is considered as the main source of financial instability therefore its retention in 2011 was one of the main objectives of macroeconomic policy. National Bank of Romania therefore always pursued the evolution of this indicator, and at this time the level of inflation rate evolves according with target set limits. 30 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration For Romania a major effect of the financial crisis from 2007 is demand deficit faced since 2009. Also, the demand retained at a low level as a result of austerity measures the government has taken in mid-2010 (cutting wages, pensions and social benefits by 25%) and VAT increase to 24%. Analysis of evolution of exchange rate both on the pre-crisis period from 2007 as well as afterwards, especially after the financial crisis in our country, in mid-2008 when there is an increase of about 15.14 percent, enables us to believe that throughout the period the national currency had an steady evolution, as shown in the following figure. 5 4 3.7551 4.051 3.6209 3 3.5258 3.6826 3.3353 4.2399 4.2122 4.2391 4.4291 2 1 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012* Rate of exchange euro/leu Figure no. 6 – Evolution of rate of exchange Euro/Leu during 2003-2012 Source: Personal processing of Eurostat databases *estimated value Organisation for Economic Co-operation and Development (OECD), argues that the current public debt crisis in the euro area is not over, although financial markets have registered some stability during this year (2012), but the region's banking system is still unstable. Also in the European Union sovereign debt levels are rising and fiscal targets are far from being achieved. Economic analysts believe that Romania has a position more stable compared to other countries from the Euro zone periphery, but is considered as a risky country, as the entire region of southeastern Europe and the financing costs increased over the level of 2010. 80000 60000 40000 20000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 External debt on medium and long term External debt on short term External debt service Figure no. 7 – Evolution of the external debt and external debt service during 2003-2011 Source: Personal processing of BNR reports In its report of October 2012, referring to the sovereign debt crisis, the Romanian central bank estimated that extension of domestic political tensions could lead to additional net capital outflows generating also the enhancement of national currency exchange rate volatility. Fortunately, subsequent events have removed this assumption and the short-term evolution of the exchange rate recorded a downward trend. With regard to monetary policy, the central bank decided to reduce its level in an attempt to boost lending. Unfortunately this measure hadn't the desired effect, although it is estimated that the level of monetary policy interest rate is appropriate for our country's current economic situation. 31 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration I left for the end of this paper the unemployment analysis because this indicator registered the most significant rate of growth as a result of crisis in our country. It is recognized that maintaining unemployment at a high enough level will cause in time the reduction of wages. 10 8 6 4 2 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 Unemployment rate Figure no. 8 – Evolution of unemployment rate during 2003-2011 Source: Personal processing of World Economic Outlook, 2001 and www.insse.ro Although the unemployment rate has increased significantly in 2009 (an increase of 57.86% compared to 2008), and in 2010 the upward trend maintains (up to 21.51% compared to 2009), the value of this indicator remains below the European average. In terms of progress for the last month of 2011 as well as for the months January to November 2012, the trend is downward, while the European average registers successive increases. According to the official data our country recorded a lower burden of unemployment than the European average, but that does not mean that Romanians live a better life. The raising of living standards for Romanians will be felt when the average wage will exceed the average of wages from the Euro area. 14 12 10 8 6 4 2 0 2011M12 2012M01 2012M02 2012M03 2012M04 2012M05 Average unemployment rate in EU 2012M06 2012M07 2012M08 2012M09 Unemployment rate in Romania Figure no. 9 – Evolution of unemployment rate during December 2011 - September 2012 Source: Personal processing of Eurostat databases We left for the end the analysis of the gross domestic product, as it is one of the fundamental indicators of macroeconomic analysis. According to the National Institute of Statistics, GDP for 2009 was 491.27 billion lei current prices, having a decrease of 7.1% compared to 2008, which highlights the devastating effect of the financial crisis in 2008 and the sharp downturn faced by our country in the near future of this time. This decrease was driven primarily by reducing the volume of gross value added in all sectors, and the most affected segments of the economy were trade, hotels and restaurants, transport and telecommunications, but also construction, whose contribution to GDP was 31.1% (INS press release, 2010). 32 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 10 8 6 4 2 0 -2 -4 -6 -8 2003 2004 2005 2006 2007 Growth rate of GDP in the 27 EU member countries 2008 2009 2010 2011 GDP growth rate in Romania Figure no. 10 – The evolution of the growth rate of GDP during 2003-2011 Source: Personal processing of Eurostat databases As shown in the graphic representation, the year 2011 represent the return to growth of the GDP for Romania, although for the EU this trend was recorded in 2010. The official statistics announced a GDP volume of 578,551.9 million in 2011, a value by 2.6% higher in nominal terms and by 2.5% in real terms compared to that in 2010. The value of the deflator used to convert the economic growth from nominal domain to the real domain was of 9.9%, the value being situated above the rising prices of the industrial production, situated at 8.93%, above the annual average increase of the prices for the population (5.79%) and above inflation at the end of the year (3.14%). Quantitative analysis undertaken reveals that, Romania, like all other countries, has been and it is still affected by the financial crisis of 2008. Regarding measures escalating recession that our country faces, we find that these can be considered as consistent with the measures taken by other European countries. It is widely accepted that drastic cost reduction programs and increase taxes, but also higher interest rates lead to reduced economic activity, also causing reduced budget revenues. Thus, the austerity measures the government has taken in May 2010, to reduce wages, social security and pensions, can be considered similar to those taken by the Executive during the economic recession in 1930-1933. On the other hand, we can identify the measures that Romanian government envisaged as being the type of "limited interventionism", such measures are consistent with measures taken at EU level, namely: (i) the ratification of Fiscal Stability Treaty that provides common budgetary rules, entitling European Commission with control over national budgets. The Treaty establishes for the limit of structural budget deficit the threshold of 0.5% of GDP, which implies maintaining public debt below 60% of GDP. The "Golden Rule" of the treaty refers to the fact that the budget deficit together with the structural deficit will be within the limit of 3% of GDP. Failure to comply with these terms will automatically trigger a correction mechanism that must be provided for in national legislation. Therefore, the aim of this treaty is to strengthen fiscal discipline. This treaty will enter into force on January 1, 2013; (ii) establishment of the Financial Supervision Authority (FSA) which merges CNVM/ NSC, CSA/ISC and CSSPP and is responsible for the prudential supervision of the capital market, the insurance sector and private pension funds system. Adverse effects of the crisis have emphasized on the one hand, the fact that globalization involves a high degree of difficulty for macroeconomic governance, and, on the other hand, the relationship between financial system and the effects of unpredictable external events constitute a major impediment for implementing internal policies. CONCLUSIONS Since the beginning of the current crisis, the theorists, economists, but also the great actors and governments have sought to identify similarities with the Great Depression in the years 19291930, and with the crisis that followed the Second World War. There are also many questions about 33 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 the ability of quantitative models and analysis to indicate the possibility to trigger such a deep crisis. Regarding the similarities between the two major crises that have major effects on the entire world economy, both resulted in decreased volume of production due to the lower demand, increasing unemployment, and the increase in sovereign debt as a result of banking crises. Analyzing the measures our Government has taken to mitigate the effects of the crisis, we can identify both similarities and differences to the measures taken by the executive for the Great Depression. The most relevant difference is related to fiscal policy, so that the executive in 19301933 periods considered appropriate to reduce taxation, while in 2009-2010 the government increased the tax by increasing VAT to 25%. In which regards budget expenditure, both governments have resorted to "sacrifice curves", reducing public employees' wages, leading to lower living standards and thus lower demand. It is widely accepted that the Great Recession that began in 2007, which had the epicenter in the U.S.A, was caused by the speculative bubbles on the real estate market, due to unprecedented growth and no correlation with reality of the house prices. But this was not the only trigger factor, but we can talk about a number of factors, namely: record trade balance deficit and current account deficit which attracted cheap foreign capital inflows and permissive regulatory policy. Profound effects manifested on financial markets but also at the level of global economy emphasize that we are dealing with "the most serious global financial crisis since the Great Depression" (Reinhart and Rogoff, 2009). ACKNOWLEDGEMENTS This work was supported by the project "Post-Doctoral Studies in Economics: training program for elite researchers - SPODE" co-funded from the European Social Fund through the Development of Human Resources Operaţional Programme 2007-2013, contract no. POSDRU/89/1.5/S/61755.) BIBLIOGRAPHY 1. Cornăţeanu N., (1936), Criza agricolă şi criza agrară, presentations at “Asociatia Generala a Economistilor din Romania” 2. Dinu, M., (2010) Economia de dicţionar. Exerciţii de îndemânare epistemică, Editura Economica 3. Isărescu, M., (2012), Politica monetară postcrită: Reconfigurarea obiectivelor şi a instrumentelor, Constanta 4. Krugman, P., (2009)The Return of Depression on Economics and The Crisis of 2008, Ed. Publica, Bucureşti, 5. Krugman, P., (2012), End This Depression Now!, Ed. Publica, Bucuresti 6. Minski, H.P., (2011), Stabilizing an Unstable Economy, Ed. Publica, Bucuresti 7. Mureşan, M., Mureşan, D., (2003), Istoria economiei, Editia a doua, Ed. Economica, Bucuresti 8. Nagy, A., (2012), Criza globală şi problema guvernanţei economice. Provocări la nivelul politicilor macroeconomice, Constanta 9. Prelipcean, G., (2006), Metode cantitative avansate în managementul crizelor economicofinanciare, Ed. Didactica şi Pedagogica, Bucuresti 10. Reinhart, C., Rogoff, K., (2009), This Time is Different: Eight Centuries of Financial Folly, Ed. Publica, Bucuresti 11. Rottman, D., (1937), Aspecte generale ale crizei româneşti în cadrul crizei mondiale”, în vol. Aspectele crizei româneşti în cadrul crizei mondiale, Tip. Bucovina, I.E. Torouţi, Bucureşti 34 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 12. Roubini, N., Mihm, St., (2010), Crisis Economics: A Crach in the Future of Finance, Editura Publica, Bucuresti 13. Stiglitz, J., (2010), Freefall: America, Free Markets, and the Sinking of the World Economy, Editura Publica, Bucureşti 14. Şusnea, G., (1937), Planul industrial şi raţionalizarea, presentations at “Asociatia Generala a Economistilor din Romania Web-sites: www.bnr.ro http://epp.eurostat.ec.europa.eu http://imf.org www.inss.ro www.worldbank.org www.unctad.org 35 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE DEVELOPMENT OF HUMAN RESOURCES IN ORGANIZATIONS Ph.D. Lecturer Mihai POPESCU ”Ştefan cel Mare" University of Suceava, Romania mihaip@seap.usv.ro Ph.D. Amalia Florina POPESCU “Samuil Isopescu” Technical College of Suceava, Romania florinaamalia@yahoo.com Abstract: Development of human resources can be one of the main functions of the human resources department. Pat McLagan, using a study, tried to identify the HRD roles and competences required for the effective functioning of HRD. Establishing the need for staff development is the starting point for the preparation, establishing what type of programs is needed and who should attend. This stage also involves the identification of key skills that individuals need in order to perform in their jobs. Career development is a process that characterizes a long period of time, which completely takes over a person's profession, encompassing programs and activities leading to the achievement of individual career plan. It can also be seen as a product of interaction between what the company provides for the employee and his wish to achieve. Employee development methods can be classified in methods directly related to the function (at work) and not directly based methods (outside the workplace). The first category differs from the second in that it is more efficient for staff development because it can be adapted to the preparation, attitude, expectations and responsibilities of each individual. Key words: Organisational development, Career development, human resources development programs, human resource development methods. JEL classification: O15 1. INTRODUCTION Being aware of the importance of human resources in economic activity determined the action shifting focus of development since the success or failure of any organization is dependent on the manner in which human resources add value to primary resources available in the target system. The concept of human capital, long disregarded by economists, has today the role of explaining capabilities, skills and abilities of individuals, but also their potential for the development and for linking the results of its human resources organizations, and even the welfare and the economic development of a nation by its people. Human resource development involves costs. These costs can be summarized in the material side of activities that individuals made to acquire knowledge, or on the contrary the intangible costs called opportunity costs arising from the beneficiary choice of different types of training, leading to a lack of remuneration during training, for example, and also the resource consumption time, which would otherwise have been used to obtain income. 2. HUMAN RESOURCES DEVELOPMENT Development of human resources can be one of the main functions of the human resources department. Pat McLagan, using a study, tried to identify the HRD roles and competences required for the effective functioning of HRD. The study described the relationship between HRM and HRD’s functions as a "wheel” of human resources. The original "wheel" of human resources in McLagan's study identifies three primary functions of human resource development: • Preparation and development 36 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 • Organizational development • Career development Preparation and development are necessary for establishing the necessary abilities that give people the opportunity to perform certain tasks through planned training. As a result of occupying a certain job certain types of training for individuals are used in order to improve their skills and knowledge. For some of them emphasis is on technical training, that is how to use the equipment and software within the enterprise, while others focus on skills training to work with others and how to plan and solve problems. A training program will be successful only if the organization's needs are identified by performing a thorough analysis of them. For training programs to be effective they need to be integrated into company policy, to carry out a job evaluation and the individuals who occupy them in terms of compatibility between skills and knowledge required by the job and those of the individual. Organizational development aims at providing deep relations within groups and helping them to anticipate, initiate and manage change. In the organizational development the enterprise is viewed as a whole which can be improved through human resources by increasing their training, skills and communication among its employees. This term became a concept that could grab approximately everything that in the `70 -` 80 would have been organizational changes, such as: training, coaching, improvement of the work, communication skills among employees, teamwork and creativity. Changes that occur are at micro and macro-organizational level: the macro changes are intended to improve the efficiency of the organization, while the changes from the micro level are directed towards individuals and teams. However, beyond all organizational development has an important role in human resource training and it is the approach of giving the widest meanings on optimizing the relationship between the organization and the individual. Career development is "an ongoing process by which individuals go through a series of stages, each characterized by a relatively unique set of problems, issues and tasks". This activity is found in high school or college of high level, but also within companies. Career development is a process that characterizes a long period of time, which completely takes over a person's profession, encompassing programs and activities leading to the achievement of individual career plan. It can also be seen as a product of interaction between what the company provides for the employee and his wish to achieve. There may be two types of career planning, namely organizational or individual. (1) Long term career designing organizational model focuses on functions and building career paths that provide a logical progression of people in certain positions. These paths are steps that every individual can ascend in order to advance in a certain organization. Individual career planning focuses more on the individual rather than on functions. Objectives and people skills are focused on the analysis. Such analysis should consider both situations within and outside the organization that can extend the capabilities of the employee. Table 1 - Career planning of organizational and individual perspective (2) Career in perspective Organizational Individual The identification of future organizational needs of staff Steps of the career plan Establishing the potential individual and their training needs Linking / balancing the organizational needs with individual skills Review and development of a career system for the organization The identification of abilities and personal interests for each person Planning the life and work objectives/targets Establishing the alternative steps of the career within and outside the organization To notify the changes of interests and objectives, as changes in the career and life stages The career management has many affinities with other human resource management activities. Thus, career planning is an integral part of human resources planning and performance evaluation is a condition sine qua non for career development. From this point of view, human resource planning takes into account both vacancies prediction and detection conditions for 37 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 employment respective positions and performance evaluation is done not so much to substantiate decisions regarding remuneration, but to identify employee development needs. (3) 3. 3.1 HUMAN RESOURCES DEVELOPMENT METHODS - A COMPARATIVE STUDY ESTABLISHING THE NEED FOR HUMAN RESOURCE DEVELOPMENT Establishing the need for staff development is the starting point for the preparation, establishing what type of programs is needed and who should participate. This stage also involves the identification of key competences that individuals need to perform in positions that they occupy. The most objective and effective approach to this task starts from the job. Knowledge and skills needed by a holder to meet the necessary standards are clarified in a thorough analysis of the job. Of course it must be identified also the competence gap that is what is able to do the occupant of a particular position and what should be done. The development is the first step to eliminate this gap. It seems that development needs arise because our world is changing, affecting the environment in which companies operate, employees must adapt, acquire new skills and knowledge, thus evolving towards performance requirements. The need to develop occurs because people change jobs, they can be transferred from one department to another, inexperienced graduates, people who have had another job, need to adapt to the requirements of the organization in which they activate. It is important to know the reasons for analyzing the need for staff development. These are: (4) • Interests to know what employees know; • What should employees know in order to become better; • The desire to build programs that focus exclusively on needs; • Testing the level of knowledge; • The analysis of the cost-benefit relation when talking about training programs. The development is needed at three levels: the organization, the job and the employee. Evaluation of the needs at an organizational level is usually done through an analysis of the organization. The latter shows where is needed the human resource development and the conditions that may affect the HRD effort. At the organizational level it starts from its strategy and general objectives. Job analysis is represented by collecting information about a particular job to find what employees should receive training development to achieve the desired performance and skills that lead to achieving the standards. Employee analysis is performed in order to determine the training needs of ea$ch individual. People who can provide information about a particular employee are bosses, colleagues, subordinates, that lead to the identification of personal needs. 3.2. COMPLETION OF PROGRAMS FOR HUMAN RESOURCE DEVELOPMENT After the first stage of establishing the human resource development needs of staff is over, experts must carry out appropriate training programs. HRD practitioners’ mission seems to be difficult in creating effective training programs, but must deal with the situation and the need to convince the leadership on the importance of employees’ development. Within this stage it is important to establish the program’s goals, choosing the best trainer, the methods to be used and the necessary resources (material, financial, human, and informational) and evaluating the individuals’ performances in order to identify the directions in which they require training. After the training need was identified one must establish the program's objectives. They must refer to what students should learn after applying HRD. It is possible to create a program within the organization or to purchase one by contacting an instructor, but first of all we must set 38 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 goals, because the chances of success are bigger. Robert Mager defines a goal as "a description of a performance you want learners to achieve in order to be considered skilled." Once goals have been established by HRD professionals, a decision on how to provide the program must be taken. They must decide whether to resort to internal creation of the program, to its purchase or a combination of both. If they decide to buy a program or part of it, the supplier must be chosen so that the products offered should accommodate to the needs of the organization. The criteria for choosing a provider are of the most varied programs, namely: the cost charged, the experience, the content of materials included in the program, including recommendations and certifications held. The next step is the choice of the best instructor to implement the program. He must have the networking skills and characteristics, to motivate the others to learn and the manner to communicate knowledge must be clear and comprehensible. The objectives of a program may fail if the instructor is a disinterested, unmotivated and incompetent person. For the proper development of the program it is recommended to use a lesson plan, a plan that is the trainer's guide for providing the content of the course. Such a plan should include ideas to be transmitted, the means of preparation, planning each activity, how to assess students and training method used. The next moment in the process of training is represented by the selection of the methods of training. According to a study of the training magazine in 2006 it seems that the programs organized in classrooms represent the most used training method. The method of teaching through a course represent a passive way of training, methods such as simulations, role play, games make that the attendance to the course to be an active one. The professionals in the development of human resources take into consideration certain factors in choosing the most appropriate teaching method. Among these there are the objectives of the program, which are a factor of a special importance. Thus, if an inspired teaching method is chosen the success in achieving the proposed objectives is guaranteed. Time and money are other factors which the managers and DRV specialists must take into consideration to achieve the proposed objective. But, lots of organizations create programs rapidly for witch small sums of money are allocated. Another factor which must be taken into consideration for a successful program is the availability of the other resources, because sometimes the program need some highly-prepared trainers and specialized equipment. The next step is represented by the preparation of the training materials. If the program is bought from outside the necessary materials for the activity are usually included in the organization . Some of the training materials are: the advertisements, programs and coursebooks. The advertisements inform the trainers about the training program, where are included. The goal, objective, the place and the way in which an employee could qualify himself to be able to participate at the program. The syllabus of a course communicates the aim/objective, the content and the expectations of a development program and includes the objectives, the necessary materials, the expectations from the individuals and a timetable of the events, exercises and selfevaluation. The programming of an intervention of the development of human resources is a quite difficult stage, because the trainers and the trainees must be available to participate at the program. The programing may be during classes or after them. 3.3. THE TRAINING APPLICATION AND THE METHODS OF THE HUMAN RESOURCES DEVELOPMENT The goal of the training is that of raising the experience of those who take part in certain courses in their fields. The developing methods of the employees may be classified in methods directly connected to their positions (at their working place) and methods which are not directly connected to their position (of their working place). The first category differs from the second due to the fact that they are more efficient for the development of the personal, because they can be adapted to the training, attitude, expectations and attributions of each individual. The training at the 39 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 job/working place is the most frequent method of training, because most of the employers may take its advantage and it could give them the opportunity of fitting better to a certain position. Also, with the help of this method one can understand the overall way in which the organization functions. The training techniques at the working place are: ‐ The training for the job is a method of training the employees in which they achieve instructions related to the key working processes, taught by a trainer (5). They should have the desire of learning, to understand that everything is relevant and will be useful and why not filling proud (that they can handle) of their work and efforts. When the trainees show in a convincing manner that they can handle by themselves they have to be left alone, but the trainer must supervise them and make sure that everything is all right; ‐ The rotation on the job represent the rotation of a trainer from a position to another, within the same department of different departments and is a quite used technique in the human resource development may be organized in a planned or not planned manner. Thus, when it is made on planning , lists and diagrams are done, establishing exactly the rotation for each individual. The activity of the person who is trained is supervised by an employee of the same department with the responsibility of orientating and evaluating the trainee. ‐ Coaching is an interactive activity through which the employers are given the instruments, information and opportunities they need to evolve, learn and prove the knowledge they acquire. This permanent process take place within a given period of time as meeting of one or two hours when people have to increase their level of knowledge to achieve their tasks for a requested standard. Also, this method offers the individuals help for integrating in the team and it is necessary to be used only when the interest towards the professional activities of the employers is low or when they want to regain the faith in their abilities. ‐ Mentoring represents the professional orientation of an employee by a person called mentor, who has the necessary experience and help to the individuals, asking them to develop from the point of view of the career. Mentoring is a way of the working place, usually the best way to acquire the specific abilities and knowledge for a job (6). In the same time, mentoring adds the formal training of the employees because they get individualized guidance from same managers who know the firm well. The training techniques out the working place are: ‐ The course consist in verbal presentation by a trainer, in the presence of the same listeners at which the participation of the audience is not significant. This way of training has as advantage the fact that more people are familiar with it, but on the other hand there may be the disadvantage of a passive listening. The lack of sharing ideas between trainees and the lack of dialogue leads to thee criticizing of this method because the emphasis is on communication in a single way. The method of the course represents an efficient way of giving information to a large audience, in a quite short period of time, but mixed with visual materials leads to the facilitation of the transferring theories and concepts. The debates imply stimulating, in a subtle way, the participation of people in discussion, the orientation of the action in the proper direction, the repetition of the expressed ideas from time to time, at at the end a summary of the discussion. This method gives the trainees the opportunity of sharing ideas, viewpoints, getting feedback and answers to the vague points that may arise during the debates. For the trainers to be active during classes, the trainer must ask direct questions, to avoid dominating the debate, to offer the opportunity for the participants to express opinions and to reach to a conclusion by themselves. The method of the case study consists in displaying some situations and events, fictive or real, which the participants have to analyze, to identify the causes of certain problems, as the ways of solving them. This method is usually intended to the managers and team leaders fallowing the idea according to which their perception might be developed through the analyses if some events similar to the real ones. 40 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The Role play represents a developing technique of the staff/personnel, through which they have to take in a role for a given situation and to act appropriately for this role. This method offers the possibility of interaction between two or more people, each having to act the role as good as he/she can, giving them a certain experience in solving some situations in direct contact with people (interview-making, getting some complaints from the clients, selling). The possibility of reversing the roles gives the opportunity to the characters of understanding the feelings among them, getting to the development of the necessary abilities in such interaction. Simulation is a training method which combines case study with role play. With the help of stimulation some notions achieved in courses out of the working place become practical, and in the class can be simulated real situations. The instruction based on computer is a developing method with an interactive characters. Three of its approaches are: the instructions assisted by computer, the instructions based on the Internet and Intranet and the intelligent instruction assisted by computer. The programs of the instruction assisted by computer may be electronic coursebooks which use the approach of exercise and practice, CD-ROM presentations of a program of professional development. These programs may be found at accessible prices and have plenty of materials related to basic activities such as reading or electronic writing, engineering topics and the maintenance of some devices. Multimedia programs bring an improvement to that of the traditional programs of the instruction assisted by the computer, offering a video and audio content which is more attractive. Most of the organizations replaced the courses held and taught by a trainer with CD-ROM supports. The instructions based on the Internet and Intranet. The Internet may be considered a phenomenon which develops most rapidly in the whole world. The Intranet represents a computer network which uses the Internet and the World Wide Web technology, tools for searching, creating and transmitting information within an organization. An important part of the instruction based on technology is called e-learning also known as electronic learning, which uses the Internet and Intranet systems. E-learning programs are not enough for creating human relationships, such as team work, communication or public presentations, where direct contact between people is necessary. These aim at the training in the organization’s frequent operations, many times they aim at training IT abilities. The instruction based in Intranet contains inside networks for educational goals and with its help the professionals in human resources development are able to communicate with the employees through their organization Intranet. It may be also given materials for courses, educational documents and they can apply tests no mattes the location of the employee. The intelligent instruction assisted by computer is also called the intelligent teaching system and is different from the instruction assisted by computer because its possibility of evaluating the trainers’ performances from the point of view of the quality. Whereas a program of instruction assisted by computer allows the trainers to choose their level (beginner, intermediate), an intelligent teaching program distinguishes every individual ability from his/her answers and analyzes his/her mistakes. What this system has in view is offering the trainers an electronic teaching assistant which can give advice and help to each participant. 3.4. EVALUATING THE PROGRAMS OF HUMAN RESOURCES DEVELOPMENT. The evaluation of the human resources is defined as “the systemic accumulation of descriptive and critical information required for taking efficient decisions of training related to the selection, carriage, valuation and change of different instructional activities”. The evaluation of these programs is fundamental for establishing the positive and negative influences on the trainers, but also of the gained results. This evaluation program provides information that cannot be missed for analyzing the next stages of developing the personnel. If a program proves inefficient, this should be changed or interrupted, and if a program is useful then it should be applied to other parts of the organization. Using evaluation it may be 41 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 determined the way in which a program has achieved its objectives, who should take part in such programs, the strengths and weaknesses and also the forming of a data base which helps the managers in taking decisions. 4. CONCLUSIONS Training is a planned change of behavior acquired by learning events, programs and teaching, which gives people the opportunity to reach the necessary knowledge level, ability and competence to efficiently carry the working activities. It may be considered that training is necessary for a short period of time, for carrying out the necessary activities for the preset moment, and the term “development” refers to more general horizons of time and competence. Development is connected with future, a longer period of time, the development of personnel/staff throughout the career. Development is a long process in which people evolve from their initial state/condition where they have a certain knowledge level, to a future condition in which superior. Knowledge and abilities will be acquired. Development contains learning activities which train people for following broader responsibilities or more difficult responsibilities for their future positions/jobs, not for their present ones. Human resources development aims at the training the employers professional abilities for a permanent evolution and advancement within the firm. The goal of human resources development is to increase the ability of an employee to successfully acquire obligations and bigger responsibilities, of superior level. The methods of the employers’ development may be classified in methods directly connected to position (at the working place) and methods which are not directly connected to position (out of the working place). The evaluation of human resources development is the last step and is defined as “the schematic accumulation of descriptive and critical information required for taking efficient decisions of training related to the selection, carriage, valuation and change of different instructional activities” 5. ENDNOTES (1) Prodan, A., Rotaru, A. , (2005), Managementul resurselor umane, Sedcom Libris Publishing House, Iaşi, page 154 (2) Prodan, A., Rotaru, A., (2005), Managementul resurselor umane, Sedcom Libris Publishing House, Iaşi, page 55 (3) Lefter, V., Deaconu, A., Marinaş, C., Puia, R. (2008), Managementul resurselor umane, Teorii şi practică, Economical Publishing House, Bucureşti, page 378-379 (4) Lefter, V., Manolescu, A., Deaconu, A. (2007), Managementul resurselor umane, Economical Publishing House, Bucureşti, page 361 (5) Cole, G.A. (2000), Managemetul personalului, CODESC Publishing House, Bucureşti, page 393 (6) Armstrong, M. (2005), Managementul resurselor umane, Manual de practică, CODESC Publishing House, Bucureşti, page 477 6. BIBLIOGRAPHY 1. Armstrong, M., Managementul resurselor umane, Manual de practică, CODESC Publishing House, Bucureşti, 2005 2. Cole, G.A., Managemetul personalului, CODESC Publishing House, Bucureşti, 2000 3. Lefter, V., Deaconu, A., Marinaş, C., Puia, R., Managementul resurselor umane, Teorii şi practică, Economical Publishing House, Bucureşti, 2008. 4. Lefter, V., Manolescu, A., Deaconu, A., Managementul resurselor umane, Economical Publishing House, Bucureşti, 2007 5. Prodan, A., Rotaru, A., Managementul resurselor umane, Sedcom Libris Publishing House, Iaşi, 2005 42 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 CORRELATION BETWEEN FOOD QUALITY AND PRESERVATION METHODS Lecturer Ph.D. Adrian STANCU Petroleum-Gas University of Ploiesti, Romania astancu@upg-ploiesti.ro Abstract: The food quality depends not only on raw materials, production process, personnel qualification etc. but also on preservation methods used to maintain initial level of physicochemical and sensory characteristics after the product is obtained. In order to emphasize the correlation between food quality and preservation methods, a study was conducted on white wine. The wine samples were storaged according to its period of validity on two different preservation conditions in which the air temperature was the only variable of preservation parameters. The study showed that both levels of preservation temperatures have influenced the wine quality, but in different proportions. Key words: food quality, preservation, physicochemical characteristics, sensory characteristics JEL classification: L15, L66 1. INTRODUCTION Most foods are obtained in different locations around the word and are consumed elsewhere due to the specific conditions of production and raw materials, foods demand etc. So, between production and consumption are some important processes such as re-packaging, preservation, shipping, handling etc. Every process influences the food quality in a positive or negative way. The positive way refers to maintain the initial level of food quality until it will be consumed by the people. The negative way implies that one or more processes reduce the level of food quality with different proportions. The food preservation must ensure that the level of storage parameters such as air temperature, airflow, relative air humidity, air chemical composition, solar radiation, biological factors etc. is in accordance with food requirements and kept under control. The importance of food preservation equals the chemical composition because it has the power to transform a safe product in unsafe one. For example, a food that is sell to distribution agents by the producer and is under the safety regulations can disobey the quality standards if the distribution companies will storage it on preservation parameters which are different from the one specified in the certification of conformity. For any food production or distribution company which has the quality management system implemented and certified in conformity with SR EN ISO 9001: 2008 and/or SR EN ISO 22000: 2005, the product preservation is a important stage along with reception, production, control etc. to ensure the food innocuity [9]. Although it is the penultimate stage before the shipping, the preservation must be approached as a system, with inputs represented by tested products, outputs as products that will be shipped and some internal and external factors that can have negative influence on product quality. This system approach of food preservation, which is proper to quality management systems, has advantages, on the one hand, for production or distribution companies because it allows them to identify all the factors which interfere in preserving and to previously conceive and plan the preventive and corrective actions according to the changes of product quality. On the other hand, it contributes to ensure the consumer protection by purchasing only safe products, which don’t have sensory, physicochemical or microbiological changes that can threat their health or life. 43 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 2. CORRELATION METHODS BETWEEN WINE QUALITY AND PRESERVATION To highlight the importance of food preservation, a research was carried out on white wine. It was chosen the medium dry Sauvignon Blanc wine. It is a DOC superior quality wine with CMD. The sample was obtained by crushing the grapes from Dealu Mare vineyard (Prahova country) [6]. The study consisted in preserving the wine in two different storage conditions: a) Air temperature 15oC, relative air humidity 75% and preservation period 60 days, which are the regular preservation conditions for white wines. b) Air temperature 20oC, relative air humidity 75% and preservation period 60 days, which are the ordinary preservation conditions for white wines. The difference between the two above storage conditions is represented only by the level of air temperature because is one of the most important variables of preservation conditions. Throughout the study, firstly, four physicochemical analyses have been conducted and secondly, four sensory analyses at 0 (bottle day), 30, 45 and 60 days from the production date of wine. The physicochemical and sensory characteristics analyzed are presented in figure 1. Physicochemical characteristics Sensory characteristics Alcohol content Reducing sugar Total acidity Volatile acidity Free sulphur dioxide Total sulphur dioxide Color Clarity Bouquet Taste Figure 1. The physicochemical and sensory characteristics analyzed in the study Source: Made by author The figure 1 shows that ten wine characteristics were analyzed which six are physicochemical characteristics and four sensory characteristics. The six physicochemical characteristics of wine which were selected for this analysis are the ones mentioned in standards for wine testing. In the same way, the color, clarity, bouquet and taste are the main sensory characteristics tested by sensory experts in the international wine competitions. The preservation methods influence both the physicochemical and sensory characteristics of wine in different ways. 2.1. CORRELATION BETWEEN PHYSICOCHEMICAL CHARACTERISTICS AND PRESERVATION METHODS The two preservation temperatures had particular effects on each physicochemical characteristic of Sauvignon Blanc wine. Figures 2-7 show the evolution of physicochemical characteristics level of Sauvignon Blanc wine preserved at 15oC (continuous line) and 20oC (broken line). 44 Volume 12, Issue 2(16), 2012 13.60 10.30 13.00 10.08 12.40 12.00 12.00 12.00 Reducing sugar (g/l) Alcohol content (% alcohol by volume) The USV Annals of Economics and Public Administration 12.00 11.80 11.20 9.86 9.74 9.42 30 days 45 days 0 days 60 days 6.20 6.00 5.73 5.73 5.73 5.60 5.40 5.20 0 days 30 days 45 days 0.18 0.16 0.15 0.15 0.15 0.15 30 days 45 days 60 days 0.14 0.12 0.10 60 days 0 days Preservation period Figure 4. Evolution of total acidity level of Sauvignon Blanc wine preserved at 15oC and 20oC Figure 5. Evolution of volatile acidity level of Sauvignon Blanc wine preserved at 15oC and 20oC 177 62 Total SO2 (mg/l) 65 50 48 39 42 23 20 23 15 6 0 days 60 days 0.20 Preservation period 34 45 days Figure 3. Evolution of reducing sugar level of Sauvignon Blanc wine preserved at 15oC and 20oC Volatile acidity (g/l tartaric acid) Total acidity (g/l tartaric acid) Figure 2. Evolution of alcohol content level of Sauvignon Blanc wine preserved at 15oC and 20oC 5.73 30 days Preservation period Preservation period Free SO2 (mg/l) 9.74 9.20 0 days 76 9.74 9.64 10.60 5.80 9.74 30 days 45 days 171 165 162 162 162 162 0 days 30 days 45 days 60 days 159 153 147 60 days Preservation period Preservation period Figure 6. Evolution of free SO2 level of Sauvignon Blanc wine preserved at 15oC and 20oC Figure 7. Evolution of total SO2 level of Sauvignon Blanc wine preserved at 15oC and 20oC Source: Data from own analysis Figures 2-7 show that during the 60 day preservation period, both air temperatures 15oC and 20 C had no influence on level of alcohol content, reducing sugar, total acidity, volatile acidity and total sulphur dioxide. Only one physicochemical characteristic had changes of its level, i.e. free sulphur dioxide. o 45 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration The sulphur dioxide content of wines comes both from the natural fermentation of must and most is added in the winemaking. It has anti-microbial properties against bad yeast and bacterial growth and anti-oxidant action besides browning process, which ensure the wine preservations [1]. Even the free sulphur dioxide level decreased, Sauvignon Blanc wine has higher chemical stability (than superior wines for example) due to the fact that it is a DOC (Controlled Designation of Origin) wine. The chemical stability of wine is directly proportional with the alcohol content and acidity which have antiseptic proprieties, also. Thus, the wines can be preserved for extended periods of time without being sensitive to harmful microorganisms. In some cases, ethanol (ethyl alcohol) is being added in the wine during the winemaking in order to increase the chemical stability of wine [3, 8]. In table 1 were computed the absolute and relative changes of physicochemical characteristics (free sulphur dioxide) level of Sauvignon Blanc wine preserved at 20oC beside 15oC, in order to emphasize the scale of changes. Table 1. Absolute and relative changes of physicochemical characteristics level of Sauvignon Blanc wine preserved at 20oC beside 15oC Preservation period 0 days 30 days 45 days sum* % sum % sum % 1. Alcohol content 2. Reducing sugar 3. Total acidity 4. Volatile acidity 5. Free SO2 -8 -16 -16 -41.02 6. Total SO2 * specific unit of measure (see figures 2-7) Source: Own calculation based on data from figures 2-7 No. Physicochemical characteristics 60 days sum % -8 -34.78 - Table 1 shows that the free sulphur dioxide level of wine preserved at 20oC beside 15oC decreased with 16% in the 30th day preservation, with 41.02% in the 45th day preservation and with 34.78% in the 60th day preservation. The evolution of changes in the free sulphur dioxide level of Sauvignon Blanc wine preserved at 20oC beside 15oC is shown in figure 8. Preservation period 0.00 -5.00 0.00 % 0 days 30 days 45 days 60 days Change (%) -10.00 -15.00 -20.00 -16.00 % -25.00 -30.00 -34.78 % -35.00 -40.00 -41.02 % -45.00 Figure 8. Evolution of changes in the free sulphur dioxide level of Sauvignon Blanc wine preserved at 20oC beside 15oC Source: Own calculation based on data from figures 2-7 In figure 8 is shown that at 20oC beside 15oC the free sulphur dioxide level had registered only decreases which took place after the second half of preservation period. 46 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration The biggest decline of free sulphur dioxide level was in the 45th day preservation (41.02%) and the smallest in 30th day preservation (16%). This means that even the difference between the two storage temperatures was constant the free sulphur dioxide level had not the same trend. 2.2. CORRELATION BETWEEN SENSORY CHARACTERISTICS AND PRESERVATION METHODS If, in the case of testing the physicochemical characteristics the laboratory equipments were used, for sensory characteristics the wine sensory experts assessed each sample on the four moments of period of validity. The evolution of sensory characteristics level of Sauvignon Blanc wine preserved at 15oC (continuous line) and 20oC (broken line) are shown in figures 9-12. 2.4 2.0 2.0 1.8 Clarity (points) Color (points) 2.1 2.3 1.7 1.5 1.3 1.2 2.1 2.0 1.9 1.8 1.5 1.3 0 days 30 days 45 days 60 days 0 days 30 days 45 days 60 days Preservation period Pre servation pe riod Figure 10. Evolution of clarity level of Sauvignon Blanc wine preserved at 15oC and 20oC Figure 9. Evolution of color level of Sauvignon Blanc wine preserved at 15oC and 20oC 11.3 3.9 3.2 10.8 3.2 3.1 3.0 3.0 2.7 2.5 2.3 Taste (points) Bouquet (points) 1.8 1.7 1.5 1.2 0.9 3.5 2.0 2.5 10.5 10.5 10.3 10.0 10.0 9.8 9.3 1.9 8.8 0 days 30 days 45 days 0 days 60 days 30 days 45 days 60 days Preservation period Pre se rvation period Figure 12. Evolution of taste level of Sauvignon Blanc wine preserved at 15oC and 20oC Figure 11. Evolution of bouquet level of Sauvignon Blanc wine preserved at 15oC and 20oC Source: Data from own analysis Figures 9-12 illustrate that the two different preservation temperatures generated changes in the level of all four sensory characteristics of Sauvignon Blanc wine. Each sensory characteristic had its own trend. The color, clarity and taste level has been the same at both 15oC and 20oC storage temperature from the bottle day until 45th day preservation. The absolute and relative changes of sensory characteristics level of Sauvignon Blanc wine preserved at 20oC beside 15oC are presented in table 2. 47 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Table 2. Absolute and relative changes of sensory characteristics level of Sauvignon Blanc wine preserved at 20oC beside 15oC Preservation period 30 days 45 days points % points % No. Sensory characteristics 1. Color - - - - - - +0.1 +8.33 2. Clarity - - - - - - -0.3 -16.66 3. Bouquet - - -0.2 -6.25 -0.5 -16.66 - - - - - - - - 0 days points % 4. Taste Source: Own calculation based on data from figures 9-12 60 days points % Table 2 shows that the color and clarity level of wine preserved at 20oC beside 15oC changed only in the 60th day preservation, i.e. the color level increased with 8.33% and the clarity level decreased with 16.66%. As well, the bouquet level declined in the 30th day preservation with 6.25% and in the 45th day preservation with 16.66%. In stead, the taste level of wine had similar evolution in the two preservation temperatures. The figure 13 highlights the evolution of changes in the sensory characteristics level of Sauvignon Blanc wine preserved at 20oC beside 15oC. Preservation period 10.00 8.33 % 5.00 Change (%) 0.00 0.00 0 days -5.00 0.00 30 days 0.00 45 days 0.00 60 days -6.25 % -10.00 -15.00 -16.66 % -16.66 % -20.00 Color Clarity Bouquet Taste Figure 13. Evolution of changes in the sensory characteristics level of Sauvignon Blanc wine preserved at 20oC beside 15oC Source: Own calculation based on data from figures 9-12 In figure 13 is shown that all sensory characteristics had specific changes at 20oC beside 15 C. The clarity and bouquet level of wine had reductions and the color level of wine increased. As well, the color and clarity levels of wine had contrary evolutions which came out at the end of regular preservation period, i.e. in the 60th storage day. Of the four changes of sensory characteristics, one change took place in the first half of preservation period and three changes in the second half. This suggests that the difference in the level of air temperature influences more the wine quality to the end of storage period. o CONCLUSIONS Even if only one physicochemical characteristic changed due to increasing of preservation temperature with 5oC, the level of wine quality was not invariable during the 60 days preservation. 48 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The most liable sensory characteristic to air temperature increase was the wine bouquet. Its level has decreased with 6.25% since the 30th day preservation and it has gone down to 16.66% in the 45th day preservation (2.6 times more than the initial level). The wine taste is the only sensory characteristic which had the same evolution in preservation period on both 15oC and 20oC (in conditions of increasing the level of air temperature). The correlation between physicochemical and sensory characteristics of Sauvignon Blanc wine is checked-up throughout the level of free sulphur dioxide and bouquet. Thus, the decrease of free sulphur dioxide level in the 30th and 45th day preservation (with 16.00% and 41.02%, respectively) had as result the decline of bouquet level (with 6.25% and 16.66%, respectively). A comparison of changes of physicochemical and sensory characteristics shows that each of these had a particular evolution. In the 30th and 45th day preservation only one physicochemical characteristic and one sensory characteristic changed its level. Instead, in 60th day preservation one physicochemical characteristic and two sensory characteristic changed. Since both physicochemical and sensory characteristic changed their level at 15oC and 20oC temperature, the level of wine quality decreased which means that the preservation methods are very important to maintain constant the foods quality from the moment of production until it is bought by consumers and has inferences on food safety. There are at least three possibilities to extend the current research of Sauvignon Blanc wine presented in this paper. Firstly, the evolution of physicochemical and sensory characteristics of the wine preserved at a new temperature (maybe 10oC) can be tested. Secondly, it can be measured the evolution of wine quality level by changing the level of air temperature and relative air humidity in the same time. Thirdly, an additional testing in the 37th day preservation can be set up, since it is possible that some changes of sensory characteristics level will become visible quicker than 45th day preservation. REFERENCES 1. Bakker Jokie, Clarke Ronald J., (2011), Wine: Flavour Chemistry, John Wiley & Sons 2. Dougherty Percy H., (2012), The Geography of Wine: Regions, Terroir and Techniques, Springer 3. Ene Corina (2008), Evoluţii actuale ale piramidelor alimentare ca instrumente ale educaţiei nutriţionale, Studia Universitatis “Vasile Goldiş” Arad, Seria Stiinţe Economice, Nr.18, Partea. II, pp. 342-349 4. Grainger Keith, (2009), Wine Quality: Tasting and Selection, John Wiley & Sons 5. Johnson Hugh, (2011), Hugh Johnson's Pocket Wine, Octopus 6. Label of Sauvignon Blanc Wine 7. Miller Frederic P., Vandome Agnes.F., McBrewster John, (2011), Romanian Wine, VDM Verlag Dr. Mueller e.K. 8. Moreno-Arribas, M. Victoria, Polo M. Carmen, (2009), Wine Chemistry and Biochemistry, Springer 9. Scutariu Adrian Liviu, (2006), Managementul calităţii – necesitatea implementării şi certificarea, în Conferinţa naţională cu participare internaţională “Dimensiuni ale Dezvoltării Durabile în România” (coordonator: Victor Pekar), Editura Universităţii “Alexandru Ioan Cuza” Iaşi, pp.108-113 10. Stoian, Viorel, (2006), Marea carte a degustării vinurilor. Degustarea pe înţelesul tuturor, Editura Artprint, Bucureşti 49 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 OLYGOPOLISTIC MARKET FOR CARS IN ROMANIA Lecturer Ph.D. Cristina Florentina BÂLDAN University of Pitesti, Romania baldan.cristina@gmail.com Abstract: The article presents the oligopolistic market for cars in our country. In order to fulfil the objectives of this paper, we will analyze the content of automobile market in Romania by considering the inflows (production and imports) and outflows (sales and export) in the period 2007-2011, the structure of the market and the influence of the Program of stimulating new acquisitions in the national auto park (Rabla) on the automobile market. Regarding the sales situation for local cars in the studied period, we can notice a big decrease starting with the auto market crash in 2009 caused by the economic crisis, Comparing with the first year from the analysed period, we can notice constant decreases year to year, thus in 2008 we can notice a decrease of 26.1%, about 81.945 comparing with 110.902 cars in 2007. The descending trend is even more abrupt starting with 2009, when, despite the efforts for stimulating the auto market with the “Rabla” programme, we have a decrease of 65% comparing with 2007 with a level of only 38.736 cars. In 2010 the trend continued, but with a decrease level smaller than in 2009, but not sufficient to bring an increase is sales, their level being 34.400 units, 4.336 less than in 2009. Key words: oligopolistic market, inflow flux, outflow flux, competition, automobile. JEL classification : D43 INTRODUCTION The automobile market from our country, in 1990, consisted from the three Romanian brands (DACIA, ARO ŞI OLTCIT). In our days approximate 51 brands imported and the two local brands, Dacia Group Renault Mioveni and Ford, which have a sales network in fully development in the entire country ensure the automobile market in our country. The high competition between importers of the same brand and those multi-brand transforms this market in a battlefield in which the arms are the marketing strategies, the commercial campaigns or the generous discounts (Bâldan, 2007). The destinies of the plants in Craiova and Pitesti went in parallel. At the Koreans coming in as investors at Daewoo Craiova, in 1994, they obtained tax breaks, which at the time drew the discontent of the other manufacturer, Dacia. In 1999, Renault managed to obtain an exemption from income tax for a period of five years starting with the first year when profit is obtained. The only condition was that the company should record profit within three years after the full payment of the price of shares acquired from the State Property Fund (Hagiu and Platis, 2012). Once with the market penetration of big manufacturers, we can notice a visibly increase the quality and the diversity of services concerning the sales process, warranty and post-warranty. The competition, multiple financing solutions and border tax removal for automobiles manufactured in Europe have led, besides the offer diversification, to a decrease in prices and to an alignment with the prices from European Union, helped also by a similar fiscal regime. Internalization and globalization trend of the economic activities that is a characteristic of the last period led to the objective reality that organizations have to face a tighter and numerous competitions and that makes this element a main force. The main factors that support this trend are: internalization of the competition and rise of the fackers’ number (Drăghici et al., 2008). The amount of FDI in a country is dependent upon the privatization strategy adopted by the Government. Until the end of 2005, the Romanian Government has privatized most of the sectors of the economy. The largest privatization deals concluded are: Romanian Commercial Bank (sold to Erste Bank at the end of 2005), Petrom (sold to OMV in 2004), Sidex – the giant steel mill (sold to ArcelorMittal in 2000), Romanian Development Bank (sold to Société Générale in 1998), and 50 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Dacia car manufacturer (sold to Renault in 1997). The most recent important privatization contracts were signed for car maker Automobile Craiova with Ford in 2007 (Rădulescu, 2012). CONTENT OF OLIGOPOLISTIC MARKET. INFLOW AND OUTFLOW FLUXES In this paper we will analyse the content of automobile market in Romania by considering the inflow fluxes (production and imports) and outflows (sales and exports) in the period 20072011. The end of year 2006 brought a spectacular increase. The sale numbers show that in the first eleven months of the year we had an increase of 18.9% in gross sales comparing with the same period in 2005. The exact number of sold units from the beginning of the year until November was 233.187. The main change comparing with 2005 was the increase of import cars, that exceeded the national one’s. In the next table we will present a synthetic situation of inflow and outflow fluxes in the period 2007-2008. Table 1. Totals for inflows and outflows on the automobile market in Romania in the period 2007-2008 2007 2008 Production and assembling AUTOMOBILES 234.103 231.056 Export AUTOMOBILES 121.866 153.595 Import AUTOMOBILES 204.719 189.050 Sales AUTOMOBILES 315.621 270.995 Source: Statistic Auto Bulletin – APIA, 2008 At a first glance, 2008 was a very bad year for the automobile market: comparing with the previous year, the production has dropped with 1.3% and the sales with over 14%. The situation is even more dramatic if we compare with the record year of 2007 when the production raised with 16.1% comparing with 2006 and the sales with more than 23%. The only indicator apparently dynamic was export, which increased with 26% in 2008 comparing with 2007 after we had in 2007 an increase of 52.3%. Considering the import of automobiles, this indicator decreased comparing with 2007 with 7.7%, reaching a level of 189.050 units. Table 2. Totals for inflows and outflows on the automobile market in Romania in the period 2008-2009 2008 2009 Production and assembling AUTOMOBILES 231.056 279.320 Export AUTOMOBILES 153.595 242.688 Import AUTOMOBILES 189.050 91.457 Sales AUTOMOBILES 270.995 130.193 Source: Statistic Auto Bulletin – APIA, 2009 The total production increased overall in 2009 with 20.9%, accompanied unfortunately by a decrease in sales with half of the volumes, this thing leading to fluctuations in the effective demand on the market uncorrelated with the production programming that led to considerable unsold stocks. The phenomenon is attenuated by the increase in exports with 58%, double in volumes comparing with 2007. From the total sales in 2009, 38.736 belonged to Dacia, their share decreasing at a level of 29.8%, while in 2006 Dacia had a volume of sales of 96.306 autos with a market share of 37.5%. 51 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Concerning the automobile import, this indicator also registered a major decrease of 51.6% in 2009 comparing with 2008, having only 91.457 automobiles. Table 3. Totals for inflows and outflows on the automobile market in Romania In the period 2009-2010 2009 2010 Production and assembling AUTOMOBILES 279.320 323.587 Export AUTOMOBILES 242.688 289.855 Import AUTOMOBILES 91.457 71.928 Sales AUTOMOBILES 130.193 106.328 Source: Statistic Auto Bulletin – APIA, 2010 Concerning the year of 2010 we can notice an increase in production comparing with 2009 of 15.8% and about 19.4% increase in exports. Also, on imports and local sales we can notice a decrease of 21.4%, respective 18.3%. The decrease in sales is continuing the descendent trend generated by the economic crisis which affected all the domains, thus if we compare the level of sales from the first analysed year with 2010 we can notice a drastic decrease of sales with 66.31%, in volumes 209.293 automobiles. Next, we will document the evolution of sales in Romania in the period 2006-2010, according with the data provided by the Auto Statistic Bulletin-APIA, 2010. Sales in the Romanian market recorded until 2007 successive increases, reaching the peak of 315.364 units, afterwards, with the influence of economic crisis sales dropped dramatically, reducing in 2009 with more than half comparing with 2008, until 2010 reaching a level of 106.328 units, 66.31% lower comparing with the peak in 2007. For viewing how much was the decrease in sales after 2007, we will present in the figure bellow the evolution of automobile sales in the period 2006-2010. 350000 300000 250000 200000 150000 100000 50000 0 Autoturisme 2006 2007 2008 2009 2010 256364 315621 270995 130193 106328 Figure 1.Automobile sales in the period 2006-2010 Source: Statistic Auto Bulletin – APIA, 2010 Further, we will present the evolution of inflow and outflow fluxes on the automobile market. National production was registering an increase in total number of manufactured automobiles in the last years. With a total of 323.587 automobiles manufactured until 2010 year end, the auto industry documented an increase of 60.46% comparing with 2006 full year when the total manufactured units was 201.663. 52 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 400000 300000 200000 100000 0 2006 2007 2008 2009 2010 Autoturisme 201663 234103 231056 279320 323587 Figure 2. Automobile production in the period 2006-2010 Source: Statistic Auto Bulletin – APIA, 2010 Concerning the export, we can notice a substantial increase in the past years, the biggest increase being in 2009, when exports were bigger than the previous year with 58%. Year 2010 shows 289.855 units manufactured for export, with 137.85% bigger than in 2007. The export evolution in the period 2006-2010 is presented in the bellow figure. 400000 300000 200000 100000 0 autoturisme 2006 2007 2008 2009 2010 80032 121866 153595 242688 289855 Figure 3. Automobile export in the period 2006-2010 Source: Statistic Auto Bulletin – APIA, 2010 After a weaker first half of year comparing with 2010. the auto market seems that it can’t recover after the received shocks in the last three years, despite any programs like “Rabla” and protective pollution taxes. In June 2011 have been registered only 8.606 cars, with only about 100 units more than past month, but with about 2000 units less than in June 2010. Therefore, sales have decreased in 2011 with 11% comparing with the previous year. The national production registered a total decrease of 4.1% concerning automobiles, which mean 310.243 units. The main influence of this decrease was due to December, when we had a production with 50% less than November. Next, over 90% from the total production is exported, mainly in the countries from Western Europe (over 246.000 units, according to ACEA). Exports decreased with 2.6% comparing with 2010 (total volume of 282.191 units). Also in the exports case, December had an important contribution (-40% comparing with November) to the total decrease in 2011. Total sales of automobiles have documented an even bigger decrease, of about 11%. Total sales have been, in total, in December, about 5.592 automobiles (decrease of about 45% comparing with previous Month). Inside those numbers, comparing with 2010, we can see a decrease of 7.8% from the imported one’s and a decrease of 17.6% for the local one’s. The top by brands is still formed by Dacia, with 28.337 sold units (30% from total), followed by Volkswagen (10.043 units/10.6%), Skoda (8.260 units/8.7%), Renault (7.229 units/7.6%), Ford (5.547 units/ 5.9%) and 53 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Opel (4.872 units/5.1%). By model, Dacia Logan remains the best seller, followed by Duster, Skoda Octavia, Renault Clio and VW Golf. Analysing market segmentation by classes, we can notice that classes A-C, that have relative lower prices but with important volumes (3/4 of total market), registered decreases between 5% and 20%, while the other classes which includes automobiles with higher prices (1/4 of total market), have percentage increases of 2 digits (between +14% and +74%). Concerning 2012, this year will be influenced positively by the introduction of VAT deductibility, in a percentage of 50%, and also the eventuality (but also the moment) of introducing “Rabla” programme. Also, important influences (-/+) can appear following the general economic situation at European level and/or local. Therefore, there are conditions (but also uncertainties) that supplies will document small increases comparing with volumes from 2011. MARKET STRUCTURE A. SALES SITUATION FOR LOCAL AUTOMOBILES Concerning the situation of local automobile sales in the analysed period we can notice a big decrease influenced by the auto market crash in 2009 caused by the economic crisis. Comparing with the first analysed year we can notice constant decreases, in 2008 we can see a decrease of 26.1%, i.e. 81.945 comparing with 110.902 autos in 2007. The descendent trend is even more abrupt starting with 2009 when, despite the efforts of sustaining the auto market with “Rabla” programme, we can notice a decrease of 65% comparing with 2007 with a level of only 38.736 units. 2010 continued in the same note, with a smaller level of decrease, indeed, comparing with 2009, but not sufficient to bring an increase in sales, the level being 34.400 units, with 4.336 less autos than in 2009. According with the latest statistics, Dacia is leader on the Romania market, with 26.055 vehicles sold, the Romanian manufacturer being followed by Volkswagen, with 9.456 sold units and Renault, with 7.179 units. As always, the bestseller model in Romania was in the first months from 2011 Dacia Logan, still representing the cheaper new automobile. Nevertheless, the Logan market share decreased in this year, as happened also with the sales volumes, lower than in previous year. The reason is the increased age of this model, cumulated with the expectation level of customers that is higher and higher, especially for those one’s that had the necessary resources to buy a new car in a crisis year. The price of the Logan starts at 6.500 Euros, from where we can take out the “Rabla” tickets. Comparing with the first 6 months in 2010, in 2011 Dacia loss was 26.20%, a high one, over the market mean. Statistically, Dacia is one of the players that influenced the decrease in the first half of 2011. This means that the most affected by the economic crisis and the other conditions are the buyers with less money. In March 2010, there were registered only 836 Dacia cars, from which only 86 Sandero’s. In the first trimester, Dacia registered a decrease of 77.6% comparing with 2009, and if we compare with 2008, when in the first three months we had 21.338 Dacia cars registered, we can notice that the constructor from Colibasi loose about 92%. Therefore, on internal plan, Dacia is not having the great success as in the external plan. Same negative situation is also for sales of imported cars which from 2007 until 2010 suffered a decrease of 64.8% in some cases, wit a number of over 130.000 automobiles. 54 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 120000 100000 80000 60000 40000 20000 0 2006 2007 2008 autoturisme 119112 110902 81945 2009 2010 38736 34400 Figure 4. Local automobile sales in the period 2006-2010 Source: Statistic Auto Bulletin – APIA, 2010 B. SITUATION OF IMPORTED AUTOMOBILE SALES Sales for imported cars, similar with the local auto sales, have been lower starting with 2007, after a big increase of 49.16% comparing with 2006, i.e. from 137.252 units to 204.179 units. After this peak, have been noticed successive decreases, the biggest decrease rate being documented in 2009 with 51.62% comparing with 2008. The situation of imported autos sales in the period 2006-2010 is presented in the bellow figure. 250000 200000 150000 100000 50000 0 2006 2007 2008 2009 autoturisme 137252 204719 189050 91457 2010 71928 Figure 5. Sales of imported automobiles Source: Statistic Auto Bulletin – APIA, 2010 For imported brands, the situation is different by one case to another, The biggest importer, Volkswagen, closes the first half of 2011 with an increase of 5.27%. In normal conditions, this evolution has been considered a modest one, at most normal, but in 2011 we can appreciate this as a performance. Thus, the Romanian importer seems to be sustained by VW Group, which targets at global level important increases. The next brand in the rankings is Skoda, group partner, which obtains a similar result with the one from last year. For Skoda a detail that probably changed the evolution from 2011 is the replacement of Octavia Tour model. Renault was ranked the third, at a big distance comparing with the Czech constructor, after a good precedent year when they can claim the second rank. Even if the Frenchs consider they have one of the best adapted portfolio of cars from the Romanian market, the sales for Symbol and Fluence are inconstant, leading to a loss of 21,34% in 2011. Recent changes of organisation at national level, by opening a new distribution company, are for sure in correlation with these results and are targeting the revival of sales in Romania. Opel and Chevrolet, two brands that impressed last year by positive evolutions, have documented a regression of sales this year, especially the second one, which registered lower sales (-36% comparing with last year), have practically the biggest decrease from top 20. Between those 55 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration two, is positioned Ford, also with a big decrease in volumes, one of the main reasons being the lack of a cheap product in the portfolio, by comparison with the competition. In the area with good increases, the best performance can be considered the one of Nissan, that basically doubled the digits from last year, even if in absolute values we talk about a supplemental volume of only few hundreds automobiles. Mercedes-Benz, Audi, BMW are models that have better sales comparing with last year, but in addition of this premium brands exists also volume brands, as especially Hyundai, but also Peugeot, Seat and Mitsubishi that discovered the right formula for getting out from the crisis impasse. Toyota 3.40% Rest 21.80% Vo lkswagen 12.20% Renault 11.70% Fiat 3.60% Peugeot 3.60% Hyundai 6.20% Chevrolet 6.80% Opel 9.00% Skoda 11.20% Ford 10.60% Figure 6. Situation of imported automobile sales- December 2010 Source: Statistic Auto Bulletin – APIA, 2011 The sales of imported vehicles decreased in 2011 versus 2010 with 7.8 %, from 71.928 units at 66.287 units. The sales of local vehicles registered a higher decrease, with more than 17 %, from 34.400 at 28.337 units. The view concerning brands and types, both for local vehicles and for imported ones, for 2011, is presented in the tables below. Table 4. Sales situation by models and brands in 2011 Top models (2011) Units Top models (2011) Dacia Logan Dacia Duster Skoda Octavia Renault Clio Volkswagen Golf Dacia Logan MCV Dacia Sandero Opel Astra Volkswagen Polo Volkswagen Passat Opel Corsa 15.808 Dacia 7.249 Volkswagen 4.318 Skoda 3.920 Renault 2.922 Ford 2.761 Opel 2.519 Hyundai 2.222 Chevrolet 1.957 Toyota 1.750 Peugeot 1.655 Suzuki Source: Statistic Auto Bulletin – APIA, 2011 Units 28.337 10.043 8.260 7.229 5.547 4.872 3.405 3.027 2.902 2.425 2.111 C. SECOND HAND MARKET CONSIDERATIONS The total units of vehicles from Romania increased in 2009 with approximate 210.000 units, second hand vehicles imported from other counties. At this figure we add also the 35.000 units, representing used vehicles that were sold in 2009 on Romanian territory. It results more than 500.000 transactions representing second hand vehicles. In 2010 the situation remained steady 56 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration concerning second hand vehicles imports, with 48.000 units during the first four months, mean while the internal sales of used vehicles reached 122.155 units reregistered on Romania’s territory. This represents a monthly average of more then 42.000 transactions, both from import and local market. 350.000 312.589 300.000 300.891 285.506 250.000 214.606 212.836 200.000 150.000 Noi Rulate 123.842 116.012 94.484 81.709 100.000 50.000 0 0 2007 2008 2009 2010 2011 Figure 7. Evolution of new/ second-hand automobile registrations in the period 2007-2011 Source: Statistic Auto Bulletin – APIA, 2011 Concerning the market shares, Dacia came back from only 15% last year, concerning similar period of time, at 25% in present, but much more below then the share market that the producer from Mioveni registered at the end of 2010. Skoda gained almost 1%, as the other 11 brands from Top 20. It has to be also mentioned that Opel got closer to Renault, once the most important importer from Romanian market (5.8% versus 6%). If we take into consideration the few brands that lost market shares, we have to mention first of all VW, that last year reached 16%, decreased now at 10%, and Ford reaching a decrease from 12% at 7.5%. Over all, concerning both examples the values are higher then the figures reached at the end of 2010. THE INFLUENCE OF THE PROGRAM OF STIMULATING NEW AQUISITIONS IN THE NATIONAL AUTO PARK OVER THE VEHICLES MARKET « Rabla » Program is addressed to any owner / inheritor as individual or company, who owns a used vehicle, registered in Romania and that is used more then 10 years. This program involves a bonus of 3,800 RON for giving up a car used more then 10 years. When changing a car older then 10 years you receive a ticket in quantum of 3,800 RON. The ticket is not nominal and can be used by the owner at buying a new car. An individual can buy a new car using maximum 3 tickets. The objectives of implementing the program of stimulating new acquisitions are the decrease of pollution by not using cars older then 10 years and the increase of accessibility to buy new vehicles. According to the Administration of Environment Fund, about 80,000 of the vehicles older then 10 years were scrapped due to Rabla Program until the 18th of August 2010, meanwhile the number of new vehicles sold by using the tickets reached about 13.000. In 2010, due to Rabla Program were scrapped 189,323 of used vehicles and were bought 62,550 of new vehicles, of which 25, 263 from the local production. The best seller remained Dacia, with 11,352 units, but registering a decrease with 27,12 % in comparison with the last year, when 15,576 of new units were sold. In the first five months of 2009, the selling of new vehicles reached a decrease of 49% in comparing with the same period of the year before, representing 57, 894 units. During the same period, the registrations of new cars decreased during May with 53 %, at 11,475 units, but with 4% more then the last month, according with the figures published by the Direction of Regime Licenses and Registrations of Vehicles (DRPCIV). 57 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Regarding the number of second hand vehicles, this reached 17,705 units, representing a increase of 64% comparing with last year. According to DRPCIV, in October 2010 there were registered 8,281 of new vehicles, representing more then 21% versus August figures, and with 9,4% versus October 2009. According to specialists, Top 10 of most wanted vehicle in Romania was influenced in 2010, more then ever, by the Rabla Program. The decision of the authorities of offering the possibility of selling on the free market of the tickets obtained due to the scrapping of vehicles used more then 10 years, and the utilization of maximum 3 tickets for buying a new car, had a powerful influence over the number of sales. According to APIA, almost 70% from the vehicles sold during this year in Romania were made through the program offered by the state. The main beneficiary of the Rabla Program was, like the years before, the local producer Dacia, who sold 23,292 units during first 10 months. Through Rabla Program, in the last 2 years, there were scrapped 305,964 of used vehicles and were bought 101, 766 of new ones, of which 40,269 from local production. In 2011 the Government allocated about 456 millions of Lei to scrap 120,000 used cars. The selling of vehicles reached in January, current year, a decrease of 21% comparing the similar period of last year, at a level of about 3,500 Units, according with statistics provided by the main players of the market. The decrease comes in the context in which the Rabla Program was still available in January 2010, meanwhile this year the scrapping program was no longer available. 35.000 29.499 30.000 25.000 21.932 19.712 20.000 15.000 Vanzari autoturisme 14.326 Inmatriculari autoturisme 13.815 10.000 7.110 3.443 2.131 5.000 4.399 2.648 3.475 0 0 2007 2008 2009 2010 2011 2012 Figure 8. Lower sales in January without “Rabla”. Sales and registrations evolution in January in the past 5 years Source: APIA, DRPCIV, players from the market. At the entire market level, the decline of automobile sales has been more accentuated, of over 25%, i.e. a bit more of 4.000 units, in the context in which the sales of commercial vehicles have decreased with 50% at the level of January, from over 1.000 vehicles last year to about 600 units last month. The announced budget by the Administration of Environment Fund for 2012 is 114 millions LEI, the equivalent of 30.000 old cars. The value of a voucher will still be 3.800 LEI, and when buying a new car there can be used maximum 3 tickets. The government hopes that through Rabla programme in 2012 we will have a number of about 30.000 cars older than 10 years out of use. As banks are granting more difficult and more expensive loans for cars, the auto dealers are expecting to sale cars to individuals when Rabla programme will start, by which the government ensure a “discount” of 2.700 Euros, the afferent value for the three tickets. Also at national level, the auto dealers are waiting the start of Rabla programme, especially in the less developed regions, where we don’t have a high number of companies that can buy cars. 58 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 CONCLUSIONS Concerning the situation of local automobile sales in the analysed period we can notice a big decrease influenced by the auto market crash in 2009 caused by the economic crisis. Comparing with the first analysed year we can notice constant decreases, in 2008 we can see a decrease of 26.1%, i.e. 81.945 comparing with 110.902 autos in 2007. The descendent trend is even more abrupt starting with 2009 when, despite the efforts of sustaining the auto market with “Rabla” programme, we can notice a decrease of 65% comparing with 2007 with a level of only 38.736 units. 2010 continued in the same note, with a smaller level of decrease, indeed, comparing with 2009, but not sufficient to bring an increase in sales, the level being 34.400 units, with 4.336 less autos than in 2009. Due to the fact that the trend of the automotive market in Romania is increasingly based on companies and not individuals, casco insurance market recorded a slight increase. The main client became a corporation, often international, who still has a business to allow changing the fleet and has the financial resources to conclude an optional casco insurance. The optional casco insurance supplements the mandatory civil liability insurance for car owners insurance part of the most popular and best selling optional insurance products. The latest trend in optional casco insurances is the emergence of Cobrend Casco, that joins several brands: car manufacturer, insurer, insurance broker. Its purpose is to generate more incomes to the service segment, while providing more quality and customer satisfaction to the auto brand clients (Clipici, 2010). In 2010, due to Rabla Program were scrapped 189,323 of used vehicles and were bought 62,550 of new vehicles, of which 25, 263 from the local production. The best seller remained Dacia, with 11,352 units, but registering a decrease with 27,12 % in comparison with the last year, when 15,576 of new units were sold. In the first five months of 2009, the selling of new vehicles reached a decrease of 49% in comparing with the same period of the year before, representing 57, 894 units. During the same period, the registrations of new cars decreased during May with 53 %, at 11,475 units, but with 4% more then the last month, according with the figures published by the Direction of Regime Licenses and Registrations of Vehicles. Regarding the number of second hand vehicles, this reached 17,705 units, representing a increase of 64% comparing with last year. According to DRPCIV, in October 2010 there were registered 8,281 of new vehicles, representing more then 21% versus August figures, and with 9,4% versus October 2009. REFFERENCES 1. Alecu Bogdan., Financial Newspaper, 10 of February 2012, pp. 7. 2. Bâldan Cristina, (2007), Competition on the automobile market in Romania, Paralela 45 Publishing, Piteşti, pp. 87. 3. Clipici Emilia, (2010), Commercial insurance, University handbook for part-time education, Sitech Publishing House, Craiova, pp. 108. 4. Drăghici Constantin, Mihai Daniela, Brutu Mădălina, (2008), Management course - theory and applied, Sitech Publishing House, Craiova, pp. 98, 99. 5. Hagiu Alina, Platis Magdalena, (2012), The evolution of the Romanian car industry and its position on european market, Studia Universitatis Babeş–Bolyai Negotia, Volume 57 (LVII), 2, 2012, pp. 68. 6. Rădulescu Magdalena, (2012), FDIs analysis through the stimulation financial macroeconomic policies, Lambert Academic Publishing, Berlin, Germany, pp.107. 7. http://www.apia.ro, (2010) – Auto Statistic Bulletin. 8. http://www.apia.ro, DRPCIV, market players. 9. http://www.ziare.com/auto/piata-auto-romania/vanzarile-de-masini-au-scazut-cu-peste-10la-suta-in-primele-zece-luni-din-2011-1135412. 10. http://businessday.ro/11/2010/numarul-masinilor-noi-inmatriculate-in-octombrie-a-crescutcu-94-fata-de-anul-trecut/. 59 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE PRIMACY OF EDUCATION IN INCREASING THE QUALITY OF LIFE Assistant Ph.D. Student Gabriela-Liliana CIOBAN Stefan cel Mare University of Suceava, Romania Faculty of Economics and Public Administration gabicioban@gmail.com gabrielac@seap.usv.ro Abstract: The investments in education are, or should be, a priority in the developed countries as well as in the developing ones. Priority comes from the contribution of this sector to the economic growth of those countries and the positivism of these ideas results from the coherent strategies regarding the economic growth over medium and long term. For this purpose Europe has proposed through Lisbon Strategy to be an economy/society based on knowledge in its development (in the sense that the economy sectors derive profit from knowledge produced by educational services). Thus the social development is based on increasing knowledge, the number of innovations/inventions, their quick adjustment and widely dissemination. This aspect leads to the obligatory presence of global competition, creativity and talent of the employees from any organization; employees’ creativity and skills are directly dependent on education. We talk about the employees’ adaptation to the new demands of the technology through their continuous training and improvement, situation that if it was accomplished would increase the GDP / capita or the GNI / capita. The need for these things is evident from the statements of some policy makers who issued the idea that education is the strategic factor of the national development in the future, that it has an essential contribution to the formation of the human capital. Key words: Education, Innovation, Budget, Gross Domestic Product, Rate of unemployment, Public Expenditure JEL classification: A12, H52, I25 INTRODUCTION Education services are a necessity of the XXI century both for human development in society and for their contribution to the economic growth. We talk about the satisfaction felt by an educated person in daily life, the safety of the workplace, the wages and implicitly the revenues increases, the Gross Domestic Product growth etc. All these as a consequence of the efforts the families make when they send their youths to University and not at last to Colleges. In these cases the benefits of which the university young graduates enjoy are much higher than those obtained by high school graduates both in terms of wages and employment. The arguments brought in this situation are presented in the following chart: 60 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure no. 1. The employees’ payment and the rate of unemployment by the level of education Source: Bureau of Labour Current Population Survey Note: The statistics were taken from the Bureau of Labour Statistics, Current Population Survey and include people aged over 25 years1. We observe an evolution of the earnings got in accordance with each level of education in the U.S.A. Thus, earnings increase with each level of education from about 451 USD per week for the secondary education level to about 1.053 USD per week for a graduate degree. The highest average earnings in the U.S. in 2011 was about 1.551 USD per week for an employee with a doctor of science degree. Regarding unemployment, it appears that the trend is rather opposite to that given by the evolution of incomes in accordance with the studies held (the unemployment rate increases from 2.5% for doctors of science to 14.1% for secondary graduates). This situation can be found among the population of Romania2. I. Eurostat data show that on average there is a difference of income at the persons who have accumulated many years of school and a consistent educational knowledge. Thus the Romanians with primary education have registered an average gross income of 1649 Euros, for those with secondary education or post-secondary school, the average income was of 2943 Euros, while the Romanians with higher education have an average income of 4944 Euros. At the European Union level a person with primary education achieves an average annual income of 13480 Euros, while the average in the Euro Area is of 14891 Euros. If we discuss about the people with secondary education we notice that the average of the medium annual income in the European Union is of 16363 Euros and the average in the Euro Area is of 19153 Euros. The average income of the people with higher education in the European Union is of 24282 Euros and the average in the Euro Area is of 25015 Euros. Analyzing the data in terms of education level, we see that although the trend of the unemployment rate growing is present regardless of the education level, the level of growth, however, depends on the group that has been analyzed (table no 1). II. We notice that, by level of education, the evolution of the employment rates differs substantially. Thus, for young people (1524 years) the total employment rate has fallen by 3,5% and for the higher education graduates (ISCED 5-6) in the same category, it has decreased by 28% while for ISCED 3-4 it has decreased by 7,2%, and for ISCED 0-2 it has decreased by 3,5%. For this category there is a trend in employment retention of the categories of very low-skilled population. 61 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Table no.1 Employment rates by age groups and highest level of education attaned (%) 2003, 2006 and 2011 TIME 2003 2006 ISCED/ 15-24 25-49 50-64 15-24 25-49 50-64 AGE 0-2 19,8 64,6 51,2 15,9 60,3 46,7 3-4 36,6 76,8 46,1 32,7 77,8 51,1 RO 5-6 71,3 91 59,3 57,6 92,2 74,2 TOTAL 27,3 75,8 49,9 24 76,4 51,5 Source: Eurostat (Labour Force Survey); http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Employment_statistics GEO 15-24 2011 25-49 50-64 16,3 29,4 42,5 23,8 58 77,1 90,1 75,5 43,6 49,2 68,6 49,2 Therefore, the importance of education on the labor market, in 2010, continued the increasing trend in the share of people who completed their education, from the total of the active population. The data show that in the total of the active population, there are less illiterate persons. EDUCATION BENEFITS IV. Therefore, a stable, democratic society, can’t exist if most people do not have a minimum level of civic culture. The idea would be that the education a child receives brings benefits not only to his parents or to himself, but to the other members of society. "The education of my child contributes to your welfare by promoting a stable and democratic society"3. The state support of a minimum level of education of the population as well as the compulsory schooling of young people, the requiring specialization of the people in the present context of rapid technological changes have confirmed the presence of the benefits to the society. The current situation reiterates that the Romanian education is likely to become a competitive one if we consider that the investment in education generates both costs and benefits, justification found in the analysis of the opportunity costs that highlight the potential gains that such persons would have received if they had not continued the learning (specialization) process and had been integrated into the labor market. The confirmation of this theory is found in the results obtained by conducting a survey at the three high school educational institutions in the city of Falticeni ("Nicu Gane" College, "Mihai Băcescu" Technical College, " The Agricultural College"). The participants to this survey were twelfth graders in the day school form of education, in the school year 20102011, and the objectives pursued have been materialized in: - the identification of the options of the high school graduates to continue their studies and / or the options of employability; - the development of certain proposals for the design of a monitoring system of educational options and /or professional of the graduates; - the delineation of the conceptual framework on education and lifelong learning and the permanent guidance; - the determination of the probability to find a job after the high school graduation; - the comparison of anticipated benefits as a result of the alternatives. This research aims to highlight "the options the students have after school graduation" as well as the analysis of the main variables that affect the school route of the future graduate. The instrument used for data collection was a questionnaire comprising 12 questions. The results of this research revealed the following conclusions: - the respondents who answered the question "Do you consider necessary to continue your studies?" an important percentage of 45% said yes, and from the graduates who live in urban areas 37% expressed the desire to continue the studies. I mention that among the factors influencing this decision there are: the parents’ education, their occupation, the traditional elements which are the determinants of the educational decisions. - most of the sample students choose to continue the studies both in post-secondary education (25%) and higher education (50%). The remaining subjects are limiting themselves to complete the 62 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 level of education they are already included (12,63%), or they haven’t taken yet a decision in this regard (12.37%). - the perspective of the confrontation with the labor market concerns the questioned subjects although almost 15,88% of them doubts on the possibility of their professional insertion after graduation. This is due to the fact that in the young people’s mentality there is still the idea that only the skills with a good quality training represent essential conditions of the professional integration, of the success in profession, in life. - 47,63% of respondents are optimistic and believe that only after graduating from higher education will be able to integrate into the labor market, while 46,25% think that the salary will be higher after completing these studies. As we can see there is a high aspiration for completing the studies at higher levels of education and training. The situation is explained by the fact that a significant share of students who have opted for the secondary branch have the intention, from the very beginning to continue their education, even if this intention is not always turned into reality. Moreover, in the last years, the demand for higher level education has increased continuously as a result of the students' awareness of the importance to continue the studies, respectively the investment in education for obtaining future incomes. Thus, by investing in education and giving up some immediate benefits is proved the fact that respondents know and apply the concept of opportunity cost4. The graduates make an assessment of the alternatives to be followed and they will answer the question whether it is good or not to continue their studies. The hope that the skills and the abilities5 acquired will bring them a higher salary and faster employment opportunities will determine a quite large percentage of high school graduates to continue their studies. The investment in education for this social category is determined by other policy makers: the parents’ financial possibilities, the parents’ education, the place of residence, the elements of tradition, the existing situation on the labor market, the investment payback time, etc. The factors presented as well as the results of the survey highlight the fact that a percentage of 63,9% of the respondents will invest in education being convinced of the influence the studies have on the further studies. We note that a percentage of 22,5% of graduates do not wish to continue their studies assuming the risk of having a low income immediately after graduation. Both the results based on the questionnaire and the trends registered in Romania in the recent years on the educational levels showed that an increasing number of people have taken the "risk" of continuing the studies6. The continuation of studies imposes costs both for students and their parents and the cost of this action measures "the gain obtained" by "losing" the best alternative (sacrificed variants) and it is a decision based on the cost-benefit method, that is the evaluation and comparison method.7 According to Vadim Cojocaru8 in adopting a rational decision concerning the efficiency of the investment in higher education we must take into account the fact that the period of the university studies varies from 3 to 5 years, while the additional income will be obtained throughout the active life. It is therefore necessary to update future benefits obtained after the university graduation. In order to find the value of the amount produced in a year (V1) we use the formula: V1 = Vp (1 + i) where: Vp – the present value, i - the interest rate. From the above relationship we calculate the present value of an income which is obtained over a year. V Vp = 1 ; 1+ i To obtain education costs and revenues over a period of time (5-6 years for some specialties medicine, architecture, etc.) it is created an extension of the presented formula: E E2 En Vp = 1 + + .... + 2 1 + i (1 + i ) (1 + i )n 63 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration where: E1, E2, ... En are earnings increases expected for each year of study, n the individual expectancy for an active life; i - the interest rate. If we want to know whether the investment made by the individual in his educational preparation is justified, we use the internal rate of the investment return (r - called private return of the investment in human capital), which is the discount rate for which the net present value of the invested human capital is zero: E E2 E3 E4 E5 Vp = 1 + + + + =0 2 3 4 1 + r (1 + r ) (1 + r ) (1 + r ) (1 + r )5 where: E1, E2, E3, E4, E5, are direct and indirect costs corresponding to five years of university studies (we consider even six years of study), r - the highest rate of interest that may be paid to certain people to finance investment in human capital. According to the above relationship the investment in the human capital is profitable when r> i and the investment isn’t profitable when r <i. The analysis made on the version Cycle 1 of studies (3 academic years) showed that r> i, so the investment is profitable. In the above presented context we find that the rate of recovery of the investment in the educational capital is different for the different levels of education. If we refer to the master and doctoral level where the alternative costs are high, the recovery rate of investment in educational capital is the lowest compared with the rate for the compulsory secondary education, where the alternative costs for this level are zero (the highest rate of return). In conclusion, with the increasing of the educational level or of the number of the years of study, the evolution rate of the return on education is decreasing. The studies realized in USA, in the postwar period had as a result the obtaining of a formation supplement of 5-15%, as a consequence of the training from each year in the higher education institution, while the average rate of the benefit on real capital was only 4% . The result shows the fact that the American public education occupies the first rank in the system of social needs. At the same time, the private rates of the recovery of the investment in education on every level of education on global regions are inferior to the social rates of recovery of the investment in education, the difference being of 8,1 to 6,9 percentage points, more accentuated for the higher level of education. A result obtained in the study by G. Psacharopoulos9 entitled "Returns to Investment in Education" and whose explanation lies in the way the social rate is defined – there are taken into consideration total costs (private and external) and the benefits, the social ones not being included. Therefore, in the regions where the average of school years is higher, it is obtained a coefficient of recovery with the lowest value due to the fact that there remain fewer years for those people to benefit from the investment made. This situation also explains the fact for which most of the people who follow academic studies are young. In comparison with the countries of the European Union where a percentage of 23% of the population has university education, in Romania only 12% of the total population aged 15-64 years had graduated university studies in 2010 (table no. 2). Indicator % The population (15-64 years) depending on the level of education Country /area Uniunea Europeană România Classification ISCED 97 Pre-primary, primary and gymnasium - levels 0-2 (ISCED 1997) High school and post- high school levels 3-4 (ISCED 97) University education levels 5-6 (ISCED 97) Pre-primary, primary and gymnasium - levels 0-2 (ISCED 1997) High school and post- high school levels 3-4 (ISCED 97) 2004 2005 2006 2007 2008 2009 2010 37 34 33 33 32 31 31 41 45 45 46 46 46 46 20 20 20 20 21 22 23 35 33 32 31 30 30 30 56 58 58 59 59 59 58 64 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Employm ent – the level of education Uniunea Europeană România University education levels 5-6 (ISCED 97) The rate of employment -total Pre-primary, primary and gymnasium - levels 0-2 (ISCED 1997) High school and post- high school levels 3-4 (ISCED 97) University education levels 5-6 The rate of employment -total Pre-primary, primary and gymnasium - levels 0-2 (ISCED 1997) High school and post- high school levels 3-4 (ISCED 97) University education levels 5-6 9 9 10 10 11 11 12 65 64 65 65 66 65 64 51 48 49 49 48 48 45 70 69 70 70 71 69 68 83 83 83 84 84 83 82 59 58 59 59 59 59 59 40 40 40 40 41 42 43 66 64 65 64 64 62 62 85 84 86 86 86 84 82 Sursa: INS 2011 Romania being on a modest position compared to EU-27 countries in terms of participation at all levels of education of the population aged 6 -29 years. This is understandable due to the major lack of funds, poverty, immigration, school dropout and leads to increased unemployment. In order to remedy the above mentioned situation it is necessary the supporting of the students and their families by attracting financial resources from public and private sector of the economy as well as the increasing of the percentage allocated of the GDP to education.10 CONCLUSIONS To achieve these objectives that will lead to an improved quality of life is necessary to have a democratic political system that should consider coherent demographic policies and well founded strategies from demographic point of view. The lack of these needs leads to the appearance of some negative effects (besides the positive ones) of subeducation / and overeducation which can be found both in the discrepancy of incomes obtained by people who have benefited from education compared to the others and in the effect known as "cogwheel"4 and also the effect on rural economies11. Regarding this latter aspect A.H. Hawley12 believes that migration and urbanization have positive effects on the economic development of a nation. Therefore, the relationship between education on one hand, and the degree of a society development, on the other hand is mutual, leading to an improved quality of life by satisfying people’s material, spiritual, human, biological, psychological needs correlated to the conditions of the existence of the society and individual, interpersonal relationships and those with the natural environment or created by society. What is important to keep in mind is also the fact that the concern for maintaining and developing this field results from the share of education expenditure in GDP by the state budget, expenditure that are considered an advance of GDP. Thus, most of the world countries allocate large sums for this service (about 6-9% of GDP), occupying the first positions among public expenditure. It is interesting to note that a part (some) of the most educated countries rely the least on public money, which covers only part of the total education expenditure. We have to mention that in these circumstances the European Union is making good progress, but insufficient in reducing the dropout rate (presents a slight decrease from 17% in 2002 to 13,5% in 2011 according to Eurostat), increasing the number of graduates of high secondary education (to increase to at least 40%), improving the reading skills, and increasing the percentage of adults participating in education or training. We are talking about knowledge based societies, where knowledge is the real capital and the first resource that leads to wealth creation and where school doesn’t end after the completion of 65 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 certain study phases but continues during a long-life process. To support these activities there are different organizations, enterprises, institutions that aim to instruct and train their own employees. These aspects13 can be cultivated and developed over time through an increased share of public participation at all levels of education, age structure, and participation in full or part-time programs. Participation is a fundamental feature of learning, an almost universal requirement felt both at international level and at national, regional and local levels. We are talking about a concept with a history developed during several decades involving an individual aspiration to integrity and dignity. All these7 can be found in the acceptance and not in the mandatory participation, fact that explains the orientation towards problem solving, development of a common understanding of an issue, problem detection, as well as their perception and formulation. The implementation of these initiatives depends on the extent of participation at international as well as national and local scales, taking into consideration that on the one hand the battlefield of global problems is local14 in reality, but it can’t be related only to this because the preservation of mankind’s ecological and cultural heritage, the solving of food and energy problems as well as of other world problems require increased competence and taking initiatives in the general interest. We remark that the attributes of participation are found in man’s preparation and development, in his integration into an active mechanism that recommends the direct experiences and removes the illusion according to which the active withdrawal from society is possible because it leads to a morbid isolation. In conclusion, the participation in both local version and in the global one, attracts cooperation, dialogue, communication, reciprocity and empathy. The correct interpretation of the data taken from the Statistical Yearbook and the National Institute of Statistics shows that, for the moment, there is a need for the improvement and diversification of the opportunities offered by the Romanian education and of the vocational training system. The need for these things is evident from the statements of some policy makers who issued the idea that education is the strategic factor of the national development in the future, that it has an essential contribution to the formation of the human capital. Related to the context where we live, it is most important for Romania that education should become a public project of strict priority over the next 20 years as education is equivalent to qualified employees and the opportunity to exploit knowledge in order to become competitive in the world economy. All these requirements are obligatory for imposing some coherent educational strategies, for changing attitudes that contribute to get a quality human capital in a relatively short period of time. The lack of investments in education can be disastrous for Romania's economic growth. IX. I emphasize the fact that education is important both for the present and for the future, too, giving people knowledge, skills, aptitudes to participate effectively at the social life, to develop themselves and to successfully integrate on the labor market which will lead to the obtaining of a lasting customer satisfaction. METHODOLOGICAL NOTES15: 1. The unemployment rate represents the percentage of the unemployed persons, according to the international definition (ILO), in the active population. It is calculated as the ratio S between the number of the unemployed persons and the active population (R = *100 ) Pa 2. The employment rate is the share of the employed population from the age group x in the total population of the same age group x. Thus, the employment rate of working age population is the share of employed population aged 15-64 years in the total population aged 15-64 years. 3. The education level was grouped into: - lower secondary (ISCED 2), primary (ISCED 1), without graduated school (ISCED 0); -middle: high school, the first stage of high school and vocational level (ISCED 3), 66 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 -specialized post high school or technical education (ISCED 4); - high education: university of short / long term (including Bologna type graduate and master degree) or postgraduate (ISCED 5), doctoral or postdoctoral (ISCED 6) The national classification regarding the educational level corresponds to the International Standard for the Classification of Education (ISCED-97). NOTES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. http://www.bls.gov/emp/ep_chart_001.htm The correlation which is established between the educational level of the population and the overall income obtained in Romania is well related, determined by factors such as age (usually, at the same level of education, the youngest earn less than the older ones), inherited wealth, existing skills beyond the formal education (for example the case of the leading footballers or the case of some entrepreneurs), distributional inequities, the theft, etc. Milton Friedman, Capitalism şi Libertate, colecţia Biblioteca Băncii Naţionale, Editura Enciclopedică, Bucureşti, 1995, pag. 104 In the work Economic Education (Economic Publishing House, 2005), written by Marta Christina Suciu, it is presented a model for evaluating the alternatives to be followed by the high school graduates. Ben Porath Y has introduced in The production of human capital and the life cycle of learning, in Journal of Political Economy, 1967, No. 4, pp. 352-365, a production function of the human capital. He believes that a person can produce and incorporate in itself an additional amount of human capital Q in a fraction m from his time, different from the free time. He uses a q quantity of goods (books) and training services and calls on the H stock of human capital already incorporated in himself: Q = β0(Hm)β1 x qβ2. ( parameters β0 β1 β2 - express the individual's skills to use the three factors of production, H – is a state variable, being inherited from the past). He takes into account the direct costs (tuition fees, administrative expenses and so on), the alternative costs (giving up to the immediate earnings for the future ones), the expected monetary benefits, the non-monetary benefits. He takes into account the direct costs (tuition fees, administrative expenses and so on), the alternative costs (giving up to the immediate earnings for the future ones), the expected monetary benefits, the non-monetary benefits. Vadim Cojocaru, Calin Făuraş, Education in economic approach, ASEM Publishing House, Chişinău, 2006, p.10 G. Psacharopoulos, H.A. Patrinos, Returns to Investment in Education: A. Further Update, Wold Bank Policy Research Working Paper 2881, September 2002. When considering the importance of the education field in a country, we don’t have to refer to a share of GDP but rather to the share of costs with this field in total public expenditure. The educated people migrate to the large urban agglomerations creating labor shortages in rural communities on the one hand, and employment growth more than labor supply in urban areas, on the other hand. A.H. Hawley, D. Fernandez, H. Singh, Migration and Employment in Peninsular Malaysia, Econ. Dev. Cult., 1979 The effective participation, the creative participation are based on consent because the requirement is rather counterproductive - James W. Botkin, Mahdi Elmandjra, Mircea Malita, Contemporary ideas. The limitless horizon of learning. The liquidation of the human gap, Publishing House, Bucharest, 1981, page 52 It is reflected in the culture of a civilization The National Institute of Statistics, Press Release no. 89 of 17th April 2012 REFERENCES: 1. Botkin W. James, Elmandjra Mahdi, Maliţa Mircea, (1981), Contemporary Ideas, The Limitless Horizon of Learning, The Liquidation of the Human Gap, Political Publishing House, Bucharest 2. Cetină Iuliana, Brandabur Raluca, Constantinescu Mihaela, (2006), Marketing Services – theory and applications, Uranus Publishing House, Bucharest 3. Deming W. Edwards, (2000), The New Economics, For Industry, Government, Education, Second edition, ISBN 0-262-54116-5, 2000 4. Grigorescu Constantin, Ştefan Mihai, (1992), The Development And Specialization Of Services, Romania Academy Publishing House, Bucharest 67 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 5. Iancu Aurel, (2003), The Intensive Development And Specialization of The Nations, Economic Publishing House, Bucharest 6. Jivan Alexandru, (1998), The Economy of The Third Sector, Sedona Publishing House, Timişoara 7. Niţă Dobre, Aceleanu Mirela Ionela, (2007), The Employment of Labour Resources In Romania, Anachronistic Structures – Atypical Developments – Reduced Efficiency, Economic Publishing House, Bucharest 8. Dictionary of Economics, Economic Publishing House, Bucharest, 2001 9. Romanian Statistical Yearbook, 2011 10. The National Institute of Statistics – Romania in figures, 2011 11. OECD - Education at a Glance. OECD Publishing 12. http://www.ecol.ro/content/ 13. http://www.cersipamantromanesc.wordpress.com/2011 14. http://www.bnr.ro 15. http://www.businessday.ro/ 16. http://www.insse.ro 17. http://www.unctaf.com 18. http://www.worldbank.org 19. http://www.wto.org/ 20. http://www.wikipedia.com 21. http://www.ceeol.com 22. http://www.oecd.org/infobycountry 23. http://www.oecd.org/publishing/corriega.2009 24. http://www.epp.eurostat.ec.europa.eu 25. http://www.bls.gov/emp/ep_chart_001.htm 68 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 STRATEGIC ORIENTATION OF THE SOLID WASTE MANAGEMENT (CASE STUDY KORCA REGION/ALBANIA) Ph.D. Candidate Eva DHIMITRI Dr. Aida GABETA Dr. Majlinda BELLO Faculty of Economics, “Fan S. Noli” University, Korce, Albania evadhimitri@yahoo.co.uk; gabetaaida@yahoo.com; majlinda_bello@yahoo.com Abstract: Waste management (WM) has more and more become an important issue for the entire world, the waste humans are producing are now almost reaching a breaking-point for what the environment can take. This meaning that it is time to look for an effective management system. Almorza et. al (2002) write that since we live in a world that is more and more increasing its awareness, the waste management question has made many politicians and researchers gain interest. The paper is based on the strategy of integrated and sustainable waste management incorporating waste streams such as municipal, industrial wastes, agriculture wastes, hospital wastes and sludge. Integration refers to all mentioned streams and management at all levels resulting in efficient and transparent system, where there is a clear distinction between legislative and enforcement activities at all managerial levels. This paper focuses primarily in general situation of the solid waste in Albania, in analyze the present situation, problems and difficulties The aim is to provide the sustainable development from a global perspective and to design the Regional Strategy of Solid Waste Management. Region of Korca in Albania is chosen as a case study area to design the regional integrated strategy. Key words: waste stream management, waste hierarchy, integrated management, sustainable development. JEL classification: A1; R1 INTRODUCTION In Albania there is little environmental consciousness, and few effective ecological standards. Uncontrolled fly-tipping of various kinds of waste (household, inert, scrap metal, tires, etc.) remains a common sight in surrounding of dump sites. Some backyard waste dumped in the center of cities and rural areas still exist. As a result of the housing demolition and reconstruction effort, existing fly tips are growing and new ones are building up. Further, household waste continues to be regularly dumped especially in communities with their integrated villages. Due to limited financial possibilities, these areas are without any waste management structure. In order to provide a reliable service to the people and to ensure that the financial resources of the donor community are effectively utilized, it is necessary to change the actual waste management system in short term. The general objective is to move away from the quasi-emergency phase towards a sustainable development process. To finally these actions will also provide the necessary analyses for long-term measures. Successful implementation and measures of new waste management strategies requires a clear action plan and approval by involved institutions and persons. ECONOMY WITHIN THE WASTE MANAGEMENT AUTHORITY IN REGION KORCA The Region of Korca stretches in the South-Eastern part of Albania. The Region represents an area of 3.697 km2. Mountains occupy 58 percent of the areas, 17 percent is occupied by hills and 25 percent by fields. The Region consists of 4 districts (Korca, Kolonja, Devoll, Pogradec). Within these 4 districts are 6 Municipalities (Korca, Maliq, Bilisht, Leskovik, Erseka and Pogradec), 31 Communes and 347 Villages. 69 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration POGRADEC_04 Pogradec_04.1 Maliq_01.2 Bilishte_03.1 Korca_01.1 KORCA_01 DEVOLL_03 KOLONJE_03 Erseka_02.1 Figure 1- Map of Korca Region Source: http://www.infoalb.net/01oalbansku/albania-map.jpg The existing municipal budget for SWM( Solid Waste Management) services is funded through the following sources: i) Central Government (Ministry of Finance and Ministry of Public Service for Dumpsite Operation) ii) Collection Revenues (in some of the waste collection areas not existing) iii) Penalties and fines (still not executed) iv Donations A missing accounting system prevents a cost center calculation such as costs for primary, secondary waste collection, treatment and disposal. Additionally a gap of inventory list about assets is obvious – therefore it is almost impossible to calculate capital costs. Land costs, values of buildings etc. are not available. Financial gaps are mostly covered by central government’s budget.The fee is only collected in cities and the collection rate is below 30%. The collected fees cannot even cover fix- or operation costs at the moment. Only Pogradec has at the moment a overview of a payment structure through an implementation of an electronic accounting system. The following table shows earnings of employees working for the waste management unit in Region Korca Table 1. Income Structure within Waste Management Administration &Technical staff Average Salary(LEK) 30.500 Technicians 23.000 Permanent workers Temporary workers 17.000 15.000 The salaries increase yearly by 2% from the primary salaries to compensate the inflation rate. It is obvious that this salary is not sufficient to cover primary costs for living. Therefore most of the employees have additional jobs. TECHNICAL COMPONENT - WASTE MANAGEMENT Waste is a serious problem in Region Korca, with long-term impact on environment. Of particular concern are following waste types: municipal, industrial (hazardous and non-hazardous), agriculture, hospital waste. Due to missing minimum standards for site selection actual dumpsites are located on wrong locations with short and long term impacts on the environment. Therefore rehabilitation actions have to be made on these dumpsites to reduce and to prevent impacts on the environment and on the people living close to these hot spots. Municipal Solid Waste generation different studies have based on 0,8 till 0,9 kg/PE/day within urban areas and 0,45 within rural areas. 70 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration These figures seem too high. Experience in South East Europe countries show an average rate of waste generation of 0, 65 kg/PE/day in urban and 0,45 in rural areas. According present base line data, 50.150 tons/year of waste is generated in urban and 34.430 tons/year in rural areas. KORCA KOLONJA DEVOLL POGRADEC 60.000 140% urban rural total Collection % urban % total 50.000 120% 100% 40.000 80% 30.000 60% 20.000 40% 10.000 20% - 0% KORCA KOLONJA DEVOLL POGRADEC Figure 2.Waste Collection Rate in Urban and Rural Areas A SUSTAINABLE STRATEGY IS NEEDED TO REALIZE THE AIMS i) The ‘waste hierarchy provides a sensible framework for thinking about how to achieve a better balance between waste minimization, waste prevention reuse and recycling; incineration and landfill; ii) Measures taken to advance the strategy should take full account of the balance of benefits and costs. iii) Sustainable waste management is not just a responsibility of government and donors but also of individuals, businesses and other stakeholders. iv) A conception paper show how these principles can be put into practice. It puts waste reduction, re-use and recycling at the forefront of its reform package together with creating the right environment and new institutional structures to deliver change. WHAT IS THE PURPOSE OF PREPARING A WASTE MANAGEMENT PLAN? In short, the main purpose of the planning process is to establish the framework for developing an effective and feasible waste management system, which is socially acceptable, causes minimum harm to the environment and to human health and is in compliance with general development of the territory. The overall aim of the waste management planning is to promote the development of coherent and appropriate waste planning practices across Albania in accordance with the provisions in the relevant legislation and with good planning practices. The primary target group is the administrative planners preparing waste management plans at region and local (municipality and commune) level; municipalities and waste generators obligated to prepare and issue waste management plans may however also find these guidelines useful. Several other parties such as politicians, contractors, various public organizations and the wider public may also find parts of this 71 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration document of particular interest. To regional authorities and local authorities the plan and the planning process is an opportunity to: i) Evaluate the existing waste management system. ii) Provide information about waste generation and identify future capacity needs. iii) To identify the waste problems to be solved and to provide a foundation for a systematic and effective way of solving the problems. iv) State the objectives and targets of the waste management system. v) To prioritize restricted financial resources and identify the needs for future funding. vi) Make sure that the waste management system complies with policies, targets and initiatives at superior levels and in other planning fields. One of the results of the planning process is first the waste management plan. The plan will function as a structured framework for further in-depth planning of waste treatment and waste prevention for administrative staff and planners. To local authorities and waste generators, the regional plans provide a framework for their waste plans and daily waste management. To citizens and enterprises in the territory of concern the preparation of a waste plan provides an opportunity to take part in the planning of the future waste management system, which is also the case of the NGO’s whom may contribute significantly to the contents of the plan. Time line Local authority baselines on present situation Data on draft plans from waste generators Regions’ baselines on present situation National baseline on present situation National waste management plan Regional waste management plans Local waste management plans Waste generator plan Figure 3. Coordinating the overall process The figure illustrates a process, which is both bottom-up and top-down. Bottom-up in the sense that authorities at lower levels deliver input to authorities at higher level regarding central aspects of the waste management systems in the territories of concern. Basic descriptions of the systems, waste data, typical problems etc. can be reported bottom-up in order to make a national synthesis and baseline, where from a national planning framework can be prepared. This framework works top-down as authorities at lower level must take into account the decisions made at higher levels. In order to be able to plan the future waste management in the area, it is necessary to have a clear picture of all aspects of the present situation. Therefore, one of the main tasks is to collect all relevant data and information needed for this description. Management – planning and administrative set-up, regulation, monitoring and inspection, reports. Some of the main aspects that 72 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 also may be described and analyzed as a part of the baseline description of the present situation in waste management are: Regulatory framework, organizational set-up, service performance, institutional capabilities, and evaluation of the previous plan. Another way to produce information about the present situation in the management of waste is to evaluate the previous waste management plan. An evaluation also helps to integrate previous experiences in the current process of preparing the waste management plan. It should be stated whether the objectives and targets were fulfilled and whether the suitable measures were implemented or not. The objectives, targets and measures from the previous plan should be revised accordingly also taking into account new initiatives etc. Explanations of why targets were not fulfilled or measures not implemented should be given in order to identify deficiencies in the system. The baseline description should end in an identification of the main strengths and weaknesses of the existing situation in the management of waste. Whereas the strengths point to what practices to preserve and enhance, the weaknesses point out where to make improvements of the waste management. Both aspects are important in order to evaluate the present situation in waste management. The description thereby serves as a baseline for the subsequent tasks during the process of preparing the waste management plan. FORECASTING THE FUTURE OF WASTE GENERATION. At this stage of preparing the plan a baseline forecast of the future waste generation should be made in order to plan waste management, i.e. to identify the future need for treatment facilities, collection systems etc. and to avoid major environmental impacts. Different factors influence the waste generation and composition, e.g. demographical changes, closing down major industrial production sites, new legislation etc. Some of these factors are external to the region and municipality / commune, i.e. the regions and municipality / commune cannot (or only to some minor extend) influence the development of these factors. In order to assess the impact of the measures included in the plan on the future waste generation the authorities need to know to what extend external factors influence the waste generation. What to forecast? In general, the forecast should provide information on the future generation of waste. Different kind of information may be needed depending on the existing objectives and targets (e.g. it could be appropriate to estimate the amounts of biodegradable waste going to landfills as there is a target about reducing these amounts). This means that it may be appropriate to take into account existing objectives and targets when deciding what to forecast. On the other hand, the forecast may show a need for setting targets in new areas (e.g. if a new production generates wastes not dealt with by existing targets). How to forecast? There is not one method for forecasting waste generation. In short the latest data about waste generation should be used as a baseline for making the forecast and these data should be extrapolated according to the expected changes in the above-mentioned factors. Whereas expected changes in population size and economic performance of the society indicate changes in the total waste amounts, the planned regulatory changes and initiatives and possible technological inventions are more likely to concern the individual wastes and treatment methods. Knowledge of these changes will help to state the presumed development of the individual wastes. As it is impossible to predict the exact changes in the factors influencing waste generation the forecast will be rather uncertain. The aim is to reduce the uncertainty as much as possible. Entities with detailed knowledge about changes in activities that may influence the waste generation could be consulted in order to get their assessment of the future waste generation. That is in particular enterprises producing major amounts of waste or particular wastes, or authorities at lower levels that as a part of their plan preparations also forecast waste generations. If information from waste generators or other authorities is not obtainable the forecast should be based on general information about the development of the above-mentioned factors. When the description of the present waste management situation has been carried out, and possible problems and deficiencies have been identified and the forecast on future waste amounts has been made, it is time for setting up objectives and targets for the future management of waste. Objectives are in this guideline defined as qualitative intentions of “where to go” in the plan period. They clarify the direction of the 73 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 development of the waste management system and frame the choice of initiatives both in the long term and in the short term. Targets are defined as measurable quantitative aims specifying the objectives. Objectives and targets are thereby closely related, as a qualitative objective is transformed into one or more quantitative measurable targets. Relevant objectives and targets in other plans as plans at lower authority levels always should comply with plans issued by superior authority levels, objectives and targets in these plans should be identified and adopted by the authorities at lower levels. Compliance with superior plans does, however, not necessarily mean that the lower level plans have to copy targets, objectives and measures formulated by superior authority levels, as these are neither always relevant nor possible to meet at lower levels. On the other hand superior targets may in some cases be too easily met at a lower level and targets that are more ambitious can be set up. If a target is considered impossible to fulfill at a lower level, the plan document should explicitly explain why. Assessment of the different aspects (assessing the economy options, environmental options, social and technical options.) attached to the identified options can lead to decisions on which waste handling should be preferred or which combination of handling methods should be chosen. In order to find out which options should be selected for the final plan, preliminary analyses of the impact on waste generation, environment and economy have to be made. Effective management is necessary to ensure an acceptable level of service for waste management. It must be ensured that: i) The institutional roles and responsibilities are clearly defined ii) Cooperation between authorities is effective iii) Waste management planners are trained. In order to identify whether the targets are fulfilled or will be fulfilled, it is necessary to monitor how the plans are implemented. Monitoring demands: i)Cooperation with state environmental inspectorate ii) Cooperation between municipal /commune and region offices on control with enterprises iii) Continuous registration of waste data as amounts collected, treated etc. iv) Evaluation of the reliability of waste data. To increase the efficiency of the waste management, both enterprises and the public have important roles. Various initiatives can be taken to raise the awareness about the necessity of proper waste management, and not the least, distribute information about the waste management systems, making it clear and obvious how waste must be collected, stored, transported, recovered or disposed of in the right way. Awareness and information should be part of the plan, and described in details. In practice waste management planning is a continuous process. For practical reasons the planning can however be divided into long-term planning with a time horizon of up till 20 years and short-term planning with a time horizon of up till five years. Long-term planning should ensure that the waste management will be on course for a longer period, and that overall aims are pursued. A central aspect of the long-term planning is to ensure that activities with an implementation horizon longer than 5 years are taken into account and planned in advance. This may especially be the case when planning new major installations, where location, public hearing and consultation with local citizens, environmental impact assessment, design, contracting, construction and testing can exceed 5 years. The long-term part can also state the need for new organizational set-up and it can lay down when information campaigns and other campaigns should be initiated and stipulate initiation of programmers on waste reduction. The short-term part should ensure that the short-term targets and objectives are fulfilled by implementation of the best measures. The short-term part of the plan thereby goes into details about the first five years of the long-term part. It describes the options and specific measures the authority has chosen to realize in order to fulfill the targets and objectives. The parties that are going to be involved in the implementation of the different options should be identified. The plan should state who is primary responsible for the implementation of each measure and the parties to be involved could also be indicated in the plan. Furthermore, a part of the shortterm planning is to plan when to implement the measures that among other things depend on their significance for fulfilling the targets and the time needed for further planning and finally implementation of the measure. A waste management system requires substantial funding to secure continuous collection, transportation and treatment of the waste amounts. Separate collection of new waste types may cause new needs for funding. The planned waste management system will most often also imply major investments and recurrent costs to maintain the waste collection 74 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 system, transportation etc. The authority should specify the budgeted expenditures and revenues in the field of waste management in the short-term period of the plan distributed on relevant entries. If information is available, other economic aspects of the plan may be considered. As mentioned economic indicators can provide useful information about the economic efficiency and make it possible to compare the costs of different systems. Other calculations may also be of importance to assess the efficiency and performance of the system as well. When the plan has been finalized and disseminated, the implementation of the plan begins. Besides implementing the measures indicated in the action plan, regularly reviews of the implementation and monitoring of the performance of the waste management system is needed if the plan is to be an effective and active instrument in waste management and not just another dusty document on a shelf. The time and activity schedule for the plan provides a framework for the implementation phase as it shows the tasks to be carried out, the persons or organizations responsible for the implementation and a time schedule for the implementation of the initiative. As such implementation is simply about conducting and carrying out the measures in the plan. Implementation is, however, not as simple as that and before carrying out the measures more planning may be needed. Each of the measures can be considered as a task involving planning to some extent, which means that some of the recommendations given in this document also can be applied to more limited planning tasks. Depending on the size and complexity of the task relevant parties for its implementation e.g. have to be pointed out and involved, and terms of reference including time and activity schedules may have to be prepared. Monitoring and review of the waste management performance is an important element in measuring the influence and success of the plan and will ensure that the plan continues to be effective and delivers the improvement in waste management in the area. By monitoring the fulfillment of the objectives and targets during the plan period the effects of the plan and the need for additional initiatives can be assessed. If targets are neither quantified nor measurable, indicators those are able to indicate changes in the subject of concern should be identified and measured. (E.g. a target may be to raise public awareness, but as this is a rather ambiguous target, measures such as percentage of population participating in collection systems or the like may indicate levels of awareness). The developer is obliged to ensure the monitoring and evaluation of the environmental impacts of approved waste management plan or to apply the existing monitoring systems to provide: Systematic monitoring and evaluation of the environmental impacts. Expert comparison of the environmental impacts defined with the real impacts experienced during the plan implementation. According to the legal obligation the developer is also obliged to implement a new mitigation measure if it is proved that the environmental adverse impacts assessed in EIS (Environmental Institution Services) are more significant than it was stated in the EIS. The obligation for the plan developer is to ensure the changes, supplements or rewriting the waste management plan, if necessary. What is very important to keep in mind is that the competent authority to lead the EIA process and to develop the waste management plan is the same; the main review of the plan takes place when preparing a new plan, but regularly, minor reviews should also be carried out during the implementation phase. The plan should nevertheless be revised if radical changes in the waste situation or waste management system occur. Radical changes could be new information about dangerous environmental or health impacts from certain waste types or waste treatment methods. But also if basic assumptions or preconditions for the plan change radically a new plan or amendments to the one in force may have to be prepared. CONCLUSIONS To be successful, the strategy needs: i) A stable long term economic and regulatory framework. ii)This should include significant increase in the fee collection rate and financial incentives for households to reduce and recycle waste in a environmental sound manner “polluter pays principal” iii) A package of short to medium term measures to put Albania and its regions on the path to more sustainable waste management including measures to reduce the amount of waste. 75 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 iv) Investment in recycling infrastructure and support for new alternative waste management technologies Æ reduction of capital investment (landfill). REFERENCES [1] Almorza, D, Brebbia C.A, Sale D and Popov V (2002): “Waste Management and the Environment”, Bookcraft, Bath, UK [2] Karlberg Tina (2007)(SWECO) “Solid Waste Management Policies” [3] Kume Vasilika (2010) Albania “Strategic Management” [4] Millers Daina &Eberte Karin (2007) Sweden “Waste Management Strategy” [5] Government of Albania, (2009), National Environmental Strategy 2009, Tirane. [6] INSTAT, (2010), Albania in Figures 2010, Tirane, available at, http://www.instat.gov.al [7] Solid Waste Management Project – Ministry of Environment and Korca region – ALBANIA Solid waste project in the Ministry of Environment and in the Korca region, Albania, Yearly Report 2006, Budgetplan 2007. Funded by Sida. [8] http://www.sida.se/sida/jsp/sida.jsp?d=1274&a=32796&searchWords=albanien10/4 11.33 [9] World Bank, (2007), Integrating Environment into Agriculture and Forestry. Progress and Prospects in Eastern Europe and Central Asia, Volume II, Albania, World Bank. 76 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE NECESSITY OF ENVIRONMENTAL GOODS TRADE LIBERALIZATION Margareta TÎMBUR Ph.D. student “Al.I. Cuza” University, Iasi, Romania timmar12@yahoo.com Abstract: The environmental degradation presents a real global challenge from the causes and effect point of view. Undeniable role of environmental goods for the mitigation of environmental issues has persuaded many of economies to switch their industrial patterns towards production and consumption of this type of goods. This paper aims to highlight the key issues surrounding the debate over environmental goods and the liberalization of trade in environmental goods. The objective of this article is to emphasize the importance of environmental goods for the sustainable development and the people’s life, by analyzing the necessity of the international trade liberalization of this category of goods. This study analyses pragmatic issues involved in the identification and promotion of environmental goods in developing countries. Also, this overview illustrates a picture about the evolution and achievements of trade with environmental goods in Romania. Key words: environmental goods, environmental goods’ lists, non-tariff barriers, trade barriers, trade liberalization. JEL classification: F18, Q56, Q57 INTRODUCTION Nowadays, the environmental sector presents a distinguished importance in the terms of globalization and trade liberalization. This sector is considered to be “with great growth potential, generating wealth and creating jobs as well as playing a major role in the transition of economies towards sustainable development” (EC, 2009). The new environmental issues and the necessity to mitigate them have led to an increase in the demand of environmental goods. This awareness has generated a huge interest in evaluating the opportunities for trade in environmental goods (EGs), because the complexity of these issues presents challenges not touched by other global problems. Due to trade liberalization, EGs can open the ways for new environmental technologies which can promote the decrease of polluting and resource-intensive production. Taking into account that liberalization of EGs trade depends of many factors, the trading partners should be aware while forecasting the future economic benefits, because these products require a distinct segment on a viable consumer market. Besides this, the EGs can have positive effects in one country, but may exacerbate environmental problems in other countries. Moreover, today’s environmental goods may worsen environmental performance tomorrow. In this purpose, it is necessary to consider and explore simultaneously the environmental and economic indicators, as well as the key drivers which impact the trade of environmental goods. (Jha, 2008) 1. WHAT ARE ENVIRONMENTAL GOODS? Although, they cover a wide range of products across many different industrial sectors, environmental goods are not defined. In 1995 OECD/Eurostat agreed the definition of environmental industry as: “The environmental goods industry consists of activities which produce goods to measure, prevent, limit, minimize or correct environmental damage to water, air and soil, as well as problems related to waste, noise and eco-systems. This includes cleaner technologies, products and services that reduce environmental risk and minimize pollution and resource use”. 77 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 In other words the environmental goods have to: prevent, reduce, eliminate, treat and manage pollution, degradation and natural resources depletion or restoring environmental damage to air, water, biodiversity and landscapes; carry out other activities such as measurement and monitoring, control, research and development, education, training, information and communication related to environmental protection and/or resource management. (EC, 2009) There are two broad classes of environmental goods: - Type A EGs, which includes all chemicals and manufactured goods used directly in the provision of environmental services; - Type B EGs, which includes all industrial and consumer goods not primarily used for environmental purposes but whose production, end-use and/or disposal have positive environmental characteristics relative to similar substitute goods. These are considered environmentally preferably products (EPPs), defined by UNCTAD as “the set of goods possessing inherent environmentally superior qualities compared to substitute goods used in identical applications” (UNCTAD, 2005). The Class A EGs are considered to have a multiple-utilization and a multiple-disposal which make them sliding from one subclass to another in dependency of the destination. The Class B EGs have single-use and due to the fast technological progress, these goods can be viewed as very clean and performed today and not at the same rank, tomorrow, due to the permanent development and evolution. The lack of a international recognized definition have directed the countries and international organizations to propose EGs classification under lists form. The most representative lists are the OECD and APEC lists. The OECD list includes goods spanning 132 6-digit Harmonized Commodity Description and Coding System (HS) codes. Of these, 25 are minerals and chemicals used in water and waste treatment, and in renewable energy systems, and 97 are manufactures that serve as components of the systems and infrastructure used to provide environmental services. Also included in the OECD list are some Class B EGs in the form of environmentally sound technologies or clean technologies such as cleaner/resource efficient production and power generation systems. The APEC list spans 104 HS codes. In contrast to the OECD list, it excludes minerals and chemicals, while including a more extensive set of goods needed for environmental monitoring and assessment. The two lists have 54 goods in common at the HS 6-digit level. Figure 1. Classification of environmental goods Source: UNCTAD, 2005 From the figure no. 1 we observe that most of EPPs goods are not included in the OECD and APEC lists, in order to analyze EGs trade flows, these two broad sets of EGs have been decomposed by UNCTAD into 10 homogeneous groups of EGs. [1] In our research, we relayed on the UNCTAD classification to evaluate the dynamic and the structure of the Romanian international trade flows. 78 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 2 ENVIRONMENTAL GOODS TRADE LIBERALIZATION „Gradual trade liberalization and carefully managed market opening in these sectors can be a powerful tool for economic development by generating economic growth and enabling the transfer of valuable skills, technology and know-how embedded in such goods.” (Mytelka, 2007) The first paragraph of the multilateral agreement establishing the WTO mentions the necessity to use „the world’s resources in accordance with the objective of sustainable development, seeking both to protect and preserve the environment and to enhance the means for doing so” in accordance with the needs and countries’ levels of economic development. It suggests and urges the countries in fact, to limit their effects on the environment through trade liberalization by „pursuing reciprocal and mutually advantageous trade arrangements” (OECD, 2005). To assure benefits from EGs trade liberalization, the range of EGs supposes to be diverse, wide and focused on the individual issues. In this way it will increase the interest for these products and the consumers would also benefit from lower prices, greater choice and better quality conditioned by the higher competition among suppliers. The factors which depends the future development of EGs markets are numerous, but the most important are: intellectual property rights, innovation and technology diffusion support, financial support instruments for promoting cleaner technologies, trends in environmental and trade policies, economic performances, population and population growth, state of the environment, pressure from stakeholders, civil society and consumers, multilateral environmental agreements, and related mechanism and institutions, regional trade agreements, domestic market of EGs. It is well known that the greatest impediments for trade development and liberalization are the tariff and non-tariff trade barriers. Despite the growth of international trade in EGs, considerable trade barriers exist, among these are identified: restrictive technical standards and certification requirements; disproportionately onerous labeling, packaging and documentation requirements; subsidies provided to the domestic environment industry; non-transparent government procurement and contracting procedures; restrictions on professional services, investment, and ownership; and, product design/life cycle and recycling issues. The average import tariff applied by most OECD countries on products included under the pollution management group was less than 3%. Tariffs applied by OECD members Korea, Mexico and Turkey were closer to 9% on average. However, for a group of emerging economies (Argentina, Brazil, Chile, India, Indonesia, Malaysia and Thailand), applied tariffs averaged almost 20%. In the low- and middle-income countries the tariffs reach more than 8%. However, this average disguises wide variations, with tariff rates ranging from close to zero in some smaller developing economies, to 15%-30% in other countries, including several larger ones. (OECD, 2005) Besides this, in some developing countries exists a variation of tariffs’ level, due to the difference between the applied level of tariffs and the maximum allowed level, which confuses the investors and exporters and encourage them to redirect their capitals to more safe and credible markets. Reducing or eliminating tariff and non-tariff barriers to trade in EGs offers a “win-win” position: stimulating the trade, and mitigating the environmental challenges. Economists and environmentalist, equally, consider the developing world accountable for the obstruction of EGs trade liberalization. Zhang (2011) addresses an eloquent question concerning this markets “what is the point of having opportunities if there are no capabilities?” These capabilities consist in the need to: build supply capacities, adapt regulatory frameworks and develop supportive infrastructure. In developing countries, where the implementation and use of many EGs can solve many of the environmental issues, it is observed that the tariff level is very low, but there are weak environmental regulatory regimes. Additions to this, there are markets access barriers consisting in the inexistence of environmental markets or in the insufficiency and weakness of these. The development of environmental markets it is necessary but it requires high investments from local 79 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration and foreign enterprises. These investments would have a positive effects leading to competitiveness and hence to transfer of environmentally sound technologies, etc. In recent years, few of the developing countries significantly expand their EGs trade flows. This ascendant dynamicity is due to the awareness of the industrial diversification of their economies with EGs, necessary for further economic development and integration into global supply chains. The examination of statistics shows the top 10 global EGs exporters account for almost 70 percent of global EGs exports and are concentrated in Europe, Asia, and North America. Among top global EGs exporting countries, China has experienced the most dramatic growth, with exports increasing by 490 percent between 2004 and 2008 to $27.4 billion. Germany is the largest exporter of environmental goods, accounting for 16 percent of global EGs exports in 2008, followed by China (13 percent), Japan (9 percent), the United States (9 percent), and Italy (6 percent) (figure 2). The fastest growing exporters in terms of percentage growth between 2004 and 2008 include Peru (increase of 540 percent), China (493 percent), Norway (352 percent), the Czech Republic (239 percent), and Korea (220 percent). In terms of value growth over the period, the fastest growing exporters include China (increase of $22.7 billion), Germany ($19.6 billion), the United States ($7.7 billion), Italy ($5.5 billion), and Japan ($4.4 billion). Figure 2. Global exporters of Environmental Goods Source: OECD at www.stats.oecd.org In figure no. 3 are represented the export flows by country categories. The supremacy of exports is still held by the developed countries, but the developing countries record ascension. The 2009 recession of the world trade it is a consequence of the economic crisis, which affected more of the exporters from developed than developing countries. 2.500.000.000 T 2.000.000.000 h o 1.500.000.000 u $ s 1.000.000.000 a n 500.000.000 d All Countries Developed Countries Least Developed Countries Developing Countries 0 2005 2006 2007 2008 2009 2010 Years Figure 3. World Exports of EGs Source: Authors' calculations based on trade data from UN COMTRADE database (accessed through the WITS) The results obtained on the calculations basis indicated that the EGs exports accounted 14,1% of the world exports in 2008. In 2009 and 2010 the EGs exports held 14,4% of the world exports. 80 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration The top global EGs importing countries are among the top global EGs exporters and experienced significant import market growth between 2004 and 2008. Figure 4. Global importers of Environmental Goods Source: OECD at www.stats.oecd.org In terms of EGs imports the leading countries are developed countries. The trade flows of all categories of countries have an ascendant evolution, but the developing countries issues underlined above justify the low level of EGs imports. 2.500.000.000 T h 2.000.000.000 o 1.500.000.000 u $ s 1.000.000.000 a n 500.000.000 d 0 All Countries Developed Countries Least Developed Countries Developing Countries 2005 2006 2007 2008 2009 2010 Years Figure 5. World Imports of EGs Source: Authors' calculations based on trade data from UN COMTRADE database (accessed through the WITS) The Results of our calculations denote that the EGs imports held a share of 13,9% of the world imports in 2008. In 2009 the EGs imports increased to 14,4% of the world imports. In 2010 the EGs imports reached 14,6% of the total world imports. 3. ENVIRONMENTAL GOODS TRADE IN ROMANIA Identified as an emerging class of products, the EGs gamma has begun to evolve in Romania after 90’s. Only the big desire to be integrated into the world market has been not enough for the development of EGs market in Romania. The modest economic power, the lack of experience concerning the trade liberalization, the absence of the optimum and effective trade and environmental policies, the lack of reaction of the Romanian industry to global market trends and many other impediments have led to the stagnation of EGs trade development. The difficult transition period has focused the government and consumers’ attention on the economic problems rather than environmental. In Romania, revival of the consciousness concerning the environmental issues relies on the external, international drivers. In order to perform the country development and to fulfill the globalization and European Union integration conditions, Romania has been changing the economic and industrial patterns towards environmental sound production. Nowadays we observe a high interest for the EGs. We should not imagine, now, this interest as a revelation for environmental protection; it is rather the pursuing of financial benefits. The last years ascending trends of EGs trade flows, we perceive it not as consequence of desire to mitigate 81 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 14.000.000 12.000.000 10.000.000 8.000.000 6.000.000 4.000.000 2.000.000 0 Developing Countries LDC Developed Countries World 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 Thousand $ the environmental issues on forefront, but as a strategy tool for country development, economic gains and maintaining the competitiveness on the international markets. However, Romania demonstrates opportunities and possibilities for further EGs trade development and liberalization, goods aimed to protect the environment and improve environmental quality The survey of Romanian EGs trade presented in below graphics indicates an ascending trend of the Romanian exterior trade with EGs. The EGs imports and exports grow in a greater extent in 2005 - 2007 due to the: compliance with the conditions for EU accession, economic stability reached for short period of time, globalization results, liberalization of international trade and not the least the increase awareness of environmental issues and their mitigation. In 2008 the EGs trade reaches the highest values. We believe the most plausible explanation is that 2008 it is the year immediately following the integration (2007), when Romania has adopted the EU trade and environmental policies, which justifies one more time that Romania has had only advantages from it’s entry in EU. In 2009 the crises consequences have been felt by the EGs market, as well. The Romanian EGs imports have dropped substantially down with the 33% and exports with 21%. Years Figure 6. Romanian EGs imports (1000$) Source: Authors' calculations based on trade data from UN COMTRADE database (accessed through the WITS) 12.000.000 10.000.000 8.000.000 6.000.000 4.000.000 2.000.000 0 Developing Countries LDC Developed Countries World 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 Thousand $ In 2010, it occur a rapid recovery and a relaunch of the EGs trade; the exports grow recording the same level as before the crisis, while the imports rise only with 22 %, not strong enough to regain the pre-crisis level. From figures no 6 and 7 we conclude that Romania exports mostly to developed countries in proportion of 77% (2010) - 67% (2000) and developing countries 16% (2001) – 23% (2010). The imports have mostly their origin in developed countries in proportion of 63% (2010) - 70% (2000) and developing countries 21% (2001) – 25% (2010). It is still vaguely outlined but Romania is consolidating its EGs trade relations with developing countries, whose potential on this market grows significantly. Years Figure 7. Romanian EGs exports (1000$) Source: Authors' calculations based on trade data from UN COMTRADE database (accessed through the WITS) 82 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Between 2000-2005 EGs trade balance have been positive, the highest excess of 548 mil $ has been recorded in 2005. From 2005 the EGs trade balance has reversed, in 2008 it has experienced the 2.427 mil $ deficit. The leading causes of this reversal are the world crises and the Romanian economic precarious situation. In 2010 the deficit has decreased to 655 million $. Concerning the structure of exterior EGs trade of Romania, it has faced continuous changes (Figures no 8, 9, 10). The EGs imports have been predominated by the goods from OA list increasing from 32% (2000) to 37% (2010) and CT list increasing from 15% (2000) to 25% (2010). Among the EGs exports the highest percentage it is held by the goods from EPPWOOD list 30% (2000) decreasing to 21% (2010) and OA list growing from 9% (2000) to 20% (2010). Romanian EGs imports 2000 EPPW OOD 4% EPPR CY 2% EPPWSA 0% Romanian EGs exports 2000 O TH Typ AE G 4% EPPWSA 12% O T H T yp AE G 2% OA 9% CT 6% C T F u e ls 2% E P P C o re 8% EPPWOOD 30% OA 32% EPPC M 17% EPPC A 2% CT 15% C TFu e ls 16% EPPR C Y 12% EPPC A 26% E P P C o re 1% EPPC M 0% Figure 8. Structure of EGs Romanian trade by Lists of EGs in 2000 Source: Authors' calculations based on trade data from UN COMTRADE database (accessed through the WITS) In 2000 the Romanian EGs imports have been 2.113 million $. The largest share have had the OA category goods, 663 million $, followed by EPPCM category with 368 million $ and category CT Fuels with $ 345 million $. The imports of EPPWSA category goods have been only 8 million $. Regarding the Romanian exports, which amounted 2.422 million $, predominantly have noted the EPPWOOD list goods with 714 million $ and EPPCA with 602 million $. We observe a positive EGs trade balance which has recorded a surplus of 309 million $. Romanian EGs imports 2005 E P P W O OD 6% EPPR C Y 0% EPPWSA 1% Romanian EGs exports 2005 O TH Typ AE G 4% EPPWSA 9% OA 35% E P P C o re 5% C TFu e ls 18% OA 15% CT 8% EPPWOOD 26% EPPC M 12% EPPC A 2% O TH Typ AE G 2% EPPR C Y 7% CT 17% E P P C o re 2% C TFu e ls 2% EPPC A 29% EPPC M 0% Figure 9. Structure of EGs Romanian trade by Lists of EGs in 2005 Source: Authors' calculations based on trade data from UN COMTRADE database (accessed through the WITS) Romanian EGs imports have reached in 2005 a value of 6.707 million $, 3 times more than in 2000. The most representative have been the EGs imports from OA list with 2.304 million $ and CT Fuels list with 1.189 million $. We observe an upward trend of EGs imports value with a constant maintaining of their rankings. Thus, the most dramatic value increase has recorded the EGs 83 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration imports from the EPP WOOD list by 4.6 times. The EGs imports from EPPCM list have had a decrease of 5 percentage points. In the same time the EGs exports have increased by 2.55 times compared to 2000 reaching $ 6,172 million $. The EGs from OA list have topped with 938 million $, 4.3 times more than in 2000, while the EGs exports from EPPCA list with a worth of 1.772 million $ have had the largest share in the total EGs exports from 2005. Romanian EGs imports 2010 EPPR C Y EPPWOOD 5% 2% EPPWSA 0% EPPC ore 6% Romanian EGs exports 2010 EPPWSA 5% OTH TypAE G 4% EPPWOOD 21% OA 37% EPPC M 5% EPPC A 4% OTH TypAE G 4% OA 20% CT 11% EPPR C Y 15% C TFuels 12% EPPC ore 2% CT 25% EPPC M 0% EPPC A 12% C TFuels 10% Figure 10. Structure of EGs Romanian trade by Lists of EGs in 2010 Source: Authors' calculations based on trade data from UN COMTRADE database (accessed through the WITS) In 2010 the value of EGs imports have amounted 10,031 million $, increasing by 50% compared to 2005. The largest share of 37% has been owned by EGs from OA list with a worth of 3.726 million $, followed by EGs from the CT list with 25%. The share of EGs imports from CT Fuels list has fallen by 6 percentage points, recording a value decrease as well. A significant increase by 5.43 times have been observed at the EGs from EPPRCY list ranging from 32 million $ in 2005 to 178 million $ in 2010. The Romanian EGs exports in 2010 have had an upward trend reaching 9,377 million $, 52% higher than in 2005. The largest share of exports has belonged to EGs from EPPWOOD list, with a 1.975 million $ value, increasing by 25% compared to 2005. Followed by the EGs from EPPRCY list, which have increased 2.97 times compared to 2005, have reached 1,373 million $ value. EGs exports from CT Fuels list have had the highest increase of 8 percentage points reaching 924 million $. Analyzing the trends we observe in 2000 that Romania has imported the CT Fuels list goods from Developing countries and OA list from developed countries, maintaining the same strategy over time. Concerning the exports, in 2000 Romania has exported most of EPPCA and EPPWOOD lists goods to developed countries, while in 2010 the EPPRCY list goods to developing countries and OA and EPPWOOD lists goods to developed countries. CONCLUDING OBSERVATIONS The above overview has attempted to capture the general guidelines on environmental goods and international trade in these goods. Although the environmental goods don’t have a unique definition and a single list with EGs, the demand, the production and the trade with EGs will evolve permanently. The environmental issues, continuing to worsen, require new resources and means to control, monitor and solve them. The necessity of EGs it is recognized and acknowledged by the entire international community which consider the use of environmental goods as one of the approaches to protect the environment. In order to pursue this goal, the EGs should be based on how they will contribute to addressing the global challenges ahead of us; otherwise, there is no justifiable reason to produce and trade them. Trade liberalization in environmental goods can not be accomplished if it is not assisted complementary measures to encourage and support this international and long-term process. These 84 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 measures provide the removal of limits and inhibitions. The most common and most widespread obstacle for EGs trade liberalization, especially in developing countries, it is considered to be the lack of optimal regulatory institutional and policy frameworks. Besides these there are many other impediments and barriers which compromise the EGs trade liberalization. The EGs world trade is dominated by the developed countries, which have longer experience in environmental sector. Their specialization in EGs has allowed them to preserve the widest shares of trade flows. Developing countries are still facing dramatically EGs trade deficits. Their position on the world trade top can be improved through trade liberalization, which requires the elaboration of a flexible country individual strategy accordingly to the country’s profile and specificity. Taking patterns from other countries do not ensure the success, sometimes leading to downturn. The Romanian EGs trade is developing, but there are still economic, political, social factors which don’t allow the harnessing of its total capacity and potential. The necessity to set wellmanaged trade liberalization in EGs is still persisting in Romania. Although it is a long way, the expectancies that the efforts will guerdon with success are very high. ENDNOTES [1] (UNCTAD, 2005) Type A EGs have been subdivided into 2 groups: An O+A list comprised of the group of all EGs included on the OECD and APEC lists while avoiding double-counting of goods appearing on both lists. An Oth-TypeA-EGs list comprised of several goods used to provide environmental services which have not been captured by the OECD and APEC lists. This list contains, for example, plastic gloves and protective eyewear which are used in environmental clean-up and remediation activities. Type B EGs that have been subdivided into 8 groups: A CT list comprised of clean technologies used for power generation. This list includes energy efficient natural gas based power generation and renewable energy technologies and their components. A CT-fuel list include fuels for CT, and some conventional (i.e., fuel-switching), power generation technology applications. This list includes natural gas, propane and butane, as well as ethanol and a range of agricultural feedstock – biogases and oilseeds – used respectively to produce ethanol and biodiesel fuels. An EPP-core list comprised of consumer and industrial non-durable and semi-durable EPP goods. Goods on the EPP list have been selected based on environmentally superior end-use and disposal characteristics only (i.e., not based on PPMs). This list includes a wide variety of goods including natural fibers for industrial uses and in the form of textiles; natural rubber; natural vegetable derivatives, colorings and dyes. An EPP-RCY list comprised of recoverable materials that are reintegrated into the production cycle. This list includes scrap and waste paper, wood, plastics, rubber and various scrap metals. An EPP-WOOD list comprised of wood and wood-based products including building supplies and furniture. An EPP-WSA list comprised of apparel manufactured from natural wool and silk fibers. An EPP-CM list comprised of raw cotton materials and cotton textiles. An EPP-CA list comprised of apparel manufactured from natural cotton fibers. REFERENCES 1. European Communities, (2009), The environmental goods and services sector, Methodologies and Working papers, Luxembourg: Office for Official Publications of the European Communities; 2. Hamwey, R., (2005), Environmental Goods: Where Do the Dynamic Trade Opportunities for Developing Countries Lie? A Cen2eco Working Paper for the Sixth WTO Ministerial Conference in Hong Kong in December 2005; 3. Jha, V., (2008), Environmental priorities and trade policy for environmental goods: a reality check, ICTSD Trade and Environment Series Issue Paper No.7., Geneva; 4. Mytelka, L., (2007), Technology Transfer Issues in Environmental Goods and Services: An Illustrative Analysis of Sectors Relevant to Air-pollution and Renewable Energy, ICTSDT, Geneva, Switzerland; 5. OECD, (2005a), Opening markets for environmental goods, OECD Observer, September; 85 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 6. UNCTAD, (2005), Environmental Goods: Identifying Items of Export Interest to Developing Countries, CBTF Briefing Note, UNCTAD: Geneva. Available at http://www.unepunctad.org/cbtf/cbtf2/meetings/briefing.htm; 7. US Senate, (2009), Special report major opportunities and challenges to U.S. exports of environmental goods, Washington; 8. Yoo, S., and Kim1 J., (2011), Trade Liberalization in Environmental Goods: Major Issues and Impacts, Paper prepared for the AKES conference “Korea and the World Economy X” Claremont McKenna College, August 12-13, 2011, POSCO Research Institute (POSRI); 9. Zhang, Z., (2011), Trade in Environmental Goods, with Focus on Climate-Friendly Goods and Technologies, 2011.077 NOTE DI LAVORO, Fondazione Eni Enrico Mattei, available at http://www.feem.it/userfiles/attach/20111171623124NDL2011-077.pdf; 10. www.wits.worldbank.org, accessed on 25.03.2012 for UN COMTRADE Data. 86 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 A WORD-OF-MOUSE APPROACH FOR WORD-OF-MOUTH MEASUREMENT Ph.D. student Andreia Gabriela ANDREI Alexandru Ioan Cuza University of Iaşi, Romania andrei.andreia@gmail.com Abstract: Despite of the fact that word-of-mouth phenomenon gained unseen dimensions, only few studies have focused on its measurement and only three of them developed a word-of-mouth construct. Our study develops a bi-dimensional scale which assigns usual word-of-mouth mechanisms available in online networking sites (eg: Recommend, Share, Like, Comment) into the WOM (+) - positive word-of-mouth valence dimension - respectively into the WOM (-) negative word-of-mouth valence dimension. We adapted e-WOM construct developed by Goyette et al. (2010), and we obtained a word-of-mouth propensity scale, whose items include the usual online mechanisms. Our scale measures word-of-mouth propensity on 6 items grouped in 2 dimensions: positive word-of-mouth (index: Recommend, Share, Like) and negative word-of-mouth (index: negative Comment, Share negative comment, Like negative comment). Scale was tested along two studies, a German sampled one and a Romanian sampled other, highlighting adaptations to cultural specifics. High reliability was found in both studies. Providing an instrument that would easily work as a common denominator between theory and practice, present paper contributes to the dissemination of research findings into the business and managerial area. Key words: word of mouth propensity, WOM measurement, online WOM scale, online WOM, word of mouth in online networking JEL classification: M31, M13, D83 BACKGROUND AND MOTIVATION It is known that advertising is no longer the powerful image creator it used to be in the 20th century. While mainstream media still preserves an important role in disseminating mass and general information, Internet channels offer new media choices and empower meaningful interactions between companies and consumers, leading to a conversational style of marketing which highly increases the importance of word of mouth (WOM), referrals and social marketing. Since the new landscape of consumer-to-consumer influences emerged together with a decentralized flow of information about products, companies are looking for alternative ways - such as viral marketing and buzz marketing - to increase awareness and stimulate word of mouth. That is, word of mouth proved to be a powerful influential tool that can act for or against a brand (Lam & Mizerski, 2005). Social networking empowers people to promote their opinions about products and companies and to influence others ( McCann, 2008, KPMG, 2009; Dann, 2009), contributing to the brand creation (Qualmann, 2009; Bloomberg, 2010). In an effort to increase the likelihood that online users will behave desirably towards their brands, companies seek to understand what motivates audiences to generate word of mouth (WOM). Such an understanding would help companies to adopt a proper strategy regarding communication, networking and connecting with users in order to establish a committed relationship with them. More than before, delivered quality is judged not only through the lens of offered products, but also through the lens of company - customer interaction. The importance of interactivity was highlighted even before social networking explosion, when findings of Hanjun et al. (2005) showed that consumers who interacted more evaluated the website more positively, leading to positive attitudes toward the brand and increased purchase intent. As far as an important aspect of social networking sites is their interactive nature, become easy to understand why companies tend to pay a special attention to their online communication strategies and WOM generation. Impacting awareness, expectations, perceptions, attitudes, intentions and behavior (Buttle, 1998) WOM influence consumers along entire purchase process through specific types of 87 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 messages: product news that offer informations about product attributes, advice giving that relates to a personal opinion without trial, and personal experience that express opinions about a product after trial (Assael, 1995). Because WOM occurs before and after buying a product (Buttle, 1998; Assael, 1995), we focused on the effect of a launching communication on WOM giving propensity. We wanted to find out if certain messages are able to engage potential consumers in WOM production, before experiencing company's products. PURPOSE OF THE STUDY Our paper emerged from a larger objective relating with market - launch campaigns and those messages that would be able to trigger consumer's positive impressions and attitudes. For isolating the effect of messages from some other influences, we set up an experimental frame to test for differences in willingness to buy and word of mouth propensity between our participants. Central to our interest was to understand what motivates audiences to generate word of mouth (WOM) and how would they react in the online contexts. Willing to fully benefit from our results, we sought to measure online WOM propensity in a way that would enable us to easily compare test predictions with an implemented and tracked campaign. Thus, we start searching for a previously developed WOM measurement scale whose items include LIKEs, RETWEETs, and other mostly used, eventually one-click-functionalities for opinion sharing in online networking. That was the moment of starting this intermediary research, because, despite of the fact that a growing number of companies are struggling for getting LIKE's and all kind of instant-giving word-of-mouse (Pickton and Broderick, 2005), we were not able to find out in academic literature such a specific scale for measuring WOM. We sought to develop a WOM scale whose items include the usual WOM mechanisms available in online networking sites because we considered that it would easily work as a common denominator between theory and practice. WORD-OF-MOUTH SCALES. LITERATURE REVIEW While word-of-mouth has been studied extensively, only few studies have focused on WOM scales. As Harrison-Walker (2001) noted, “WOM was not treated as a construct to be measured but rather as a category to be assigned based on responding to a survey.” Goyette et al. (2010) highlights in their comprehensive review of the studies containing empirical research on WOM, that “there are only six papers that explicitly present a Cronbach’s alpha“ and “communicator’s viewpoint (individuals that start the conversation) had mostly been taken into consideration while the receiver’s viewpoint had been ignored”. Goyette et al. (2010) emphasize on the fact that most of the WOM scales used are measuring only one dimension of WOM, on a single item, with no mentions about which dimension is measured. Conducting an in depth analysis of the previously published papers, they found that a lot of onedimensional studies: Black, Mitra and Webster (1998); Bone (1995); Burzynski & Bayer (1977); Singh (1990); Swan & Oliver (1989), measured word of mouth valence: positive WOM (prise) or negative WOM. Depicting word of mouth valence (positive or negative) as a recurrent theme in past one-dimensional studies, authors caught our attention on it and its importance. Yet, there are three researches focused on the WOM construct. A first measurement was developed by Harrison-Walker (2001) as a two–dimensions WOM construct comprising word of mouth praise (2 items) and word of mouth activity (4 items). A second WOM construct, also bi-dimensional, belongs to Godes & Mayzlin (2004) and it measures WOM volume and WOM dispersion. The third, and most inclusive construct is e-WOM scale developed by Goyette et al. (2010). 88 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 e-WOM scale was developed as an online word of mouth measurement on 9 items to measure four dimensions, as follows: WOM content (2 items), WOM intensity (3 items which includes activity, volume, dispersion), positive valence WOM (2 praise items), negative valence WOM (2 negative items). Paraphrasing Goyette et al. (2010), e-WOM scale measures (1) what is being said about the organization (content), (2) the scope of what is being said (intensity), and (3) the online users' attitude (positive or negative) towards the organization. Given the higher occurrence of positive word of mouth (East et al., 2007; Goyette et al.,2010), but higher sharing rate (dissatisfaction is shared to 9 people, while satisfaction only to 5) of negative word of mouth (Assael, 1995; East et al., 2007; Goyette et al.,2010) we sought to develop a WOM scale to measure Facebook users' attitude (positive or negative) towards an organization, as an effect of the company's launching communication. In this regard we adapted e-WOM scale for the specific situation of WOM giving before purchasing, aiming to measure individual's intention to talk about an organization (positively or negatively) to their online networking peers. METHOD AND RESULTS To test our messages effect on driving consumer's positive impressions that would increase WOM giving propensity we placed our study in the context of online networking. Since students are an important target for our product we started our empirical investigation with an exploratory study. We conducted 10 face-to-face interviews and participant observation with German graduate students (25 – 28 years old, 6 male and 4 female), during May 2011, to explore participant's opinions, motivations and habits of using Facebook and Twitter (as two important social networking sites) as well as their WOM sharing habits. Thus, participants were asked about their usual online networking destinations. With no exception, all participants indicated Facebook as being their main networking destination. When asking them to particularly talk about Facebook and Twitter we found a bigger difference than we expected, regarding the time they use to spend on each of those sites. While Facebook is a daily used tool, like e-mail, Twitter is only rarely used for information purposes, being considered “rather a place for bloggers or experts wanting to gain followers and spread their opinions or accomplishments, than a place for student's talk”(Christian, 27 y.o. graduate student). Facebook appeared to be the place for doing a lot of things they are interested in: connecting, relating and keeping in touch with people, grouping with others by interest; announcing, organizing and scheduling group events; the place for getting and providing information but also for discussing, joking, relaxing and time spending. Results about low frequency of Twitter usage among German students, seems to come in line with findings from an earlier qualitative study (Andrei, Iosub and Iacob, 2010) that we conducted in order to explore Romanian users’ motivations of online networking. From a total of 50 Romanian participants we interviewed in that study, only 3 were Twitter users and all three were bloggers – from which, one was student, too. Interviewed German students were invited to detail their attitude towards business pages, advertising or any commercial related news available in social networking context. They were asked to talk about phenomenon of sharing WOM regarding products (or organizations), and how this kind of WOM occurs in their friends network. They were invited to provide examples of situations and reasons for engaging in sharing this kind of WOM , to talk about WOM content and valence (positive or negative). On this point, 'LIKE' postings were reported as being the mostly used WOM generators, followed by 'Comment', 'Share' or direct recommendations and ratings between networked friends. Confirming their previously declared Facebook orientation, our participants described word of mouth sharing by exemplifying with WOM mechanisms available on Facebook. Thus, a scale whose items would include the usual WOM mechanisms available on Facebook appeared to be the closest measure of WOM propensity in social networking context. 89 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Following the opinion of Salzman, Matathia and O’Reilly (2003) about the “transfer of information through social networks” and spontaneous WOM occurrence "without so much as a raised finger on the part of a marketing specialist or any other person", we decided to measure WOM propensity as willingness to produce or spread WOM through the usual WOM mechanisms, available in online networking sites: Recommend, Share, Like, Comment. In this regard we adapted e-WOM scale for the specific situation of WOM giving before purchasing, aiming to concentrate on individual's intention to share (positive or negative) talk about the company with their networking peers. We reduced on 2 from 4 dimensions contained into e-WOM scale (WOM intensity; positive valence WOM; negative valence WOM; WOM content) developed by Goyette et al (2010), to fit our situation of analyzing before-buying moment, when online users would share their personal opinions without product trial, when their WOM propensity would be an effect of company's launching communication. Based on the insights gained during the interviews, WOM propensity was measured on 6 items grouped in 2 dimensions: 3 items for measuring positive valence WOM ( + ) and the other 3 items for measuring negative valence WOM ( - ), as they were detailed below (table 1). Table 1. WOM propensity scale. Dimensions WOM ( + ) WOM ( - ) Items 1. To what extent do you think people would recommend this company to their online networking peers? 4. To what extent do you think company launch would receive negative comments from Internet users? 2. To what extent do you think people will 'SHARE to friends' events and offers posted online by this company? 5. To what extent do you think people will 'SHARE' negative talk about company? 3. To what extent do you think this company would receive 'LIKE' from online users? 6. To what extent do you think people would 'LIKE' negative comments about company? Resulted WOM propensity scale was applied using questionnaire as data collection instrument, since literature review revealed that questionnaires, interviews and even experiments (Burzynski & Bayer, 1977; Herr, Kardes and Kim, 1991; Bone, 1995) were used in previous WOM related studies as data collection method. Participants (N = 84; 62% female; ages 20-30; German students) were asked to fill in the questions by providing rates on a 7 point Likert scale (1= not at all; 7= very much). Paper-based questionnaire was filled in during a face-to-face interaction with researcher. Projective technique was applied to formulate the questions, in order to reduce errors resulting from eventual false responses, known to be higher when subjects are aware they report their own behavior. Consistency across items resulted when tested reliability on each WOM dimension: positive WOM (index: Recommend, Share, Like; ά=.875) and negative WOM (index: negative Comment, Share negative comment, Like negative comment; ά=.840). When we scale reverted the ratings for negative WOM items from 1 to 7 scale into 7 to 1 (1= very much to 7 = not at all), high consistency was found across all 6 items we used to measure WOM propensity: Recommend, Share, Like, negative Comment (scale reverted), Share negative comment (scale reverted), Like negative comment (scale reverted); ά=.858. We could observe that some participants mentally labeled our items under negative talk or positive talk and they used one rate for all negative WOM items, respectively another rate for all 90 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 positive WOM items, while other participants carefully differentiated between items, giving them different rates. We consider important to notice a higher occurrence of offering identical ratings for WOM ( - ) items, which reflects people's tendency to easier label WOM ( - ) under a negative talk umbrella, but to distinguish clear differences between Recommend, Share, Like, assigning them different ratings. Knowing that the main constituent of WOM is positive valence (East et al., 2007, Goyette et al.,2010), but negative valence is having a higher sharing rate - satisfaction is shared to 5 people while dissatisfaction is shared to 9- (Assael, 1995; East et al., 2007; Goyette et al.,2010), we used 3 WOM ( + ) items and 3 WOM ( - ) items to measure WOM propensity. As we observed in our participants' undifferentiated ratings, people tend to easier label all WOM ( - ) items under the same umbrella, which might result in an inflated WOM ( - ) total score because they might rate high all three items instead of only one which correspond with sharing a dissatisfaction. Because of that situation, in some samples, it would be advisable to measure WOM propensity by restraining negative valence dimension to only 1 item (from 3). That was the case we applied to measure WOM propensity on a Romanian population sample (N = 50; 60% female; ages 20-30, Romanian students), in order to avoid a distorted effect resulted from an inflated WOM ( - ) score. We restrained WOM propensity on 4 (from 6) items in order to avoid an inflated WOM ( - ) score resulted from the combination of higher sharing rate of negative WOM with predictive power of extraversion and communal orientations on an individual's propensity to produce WOM (Babin et al., 2005; Mooradian & Swan, 2006; Goossens, 2008) and people's tendency to easier assign undifferentiated ratings on WOM ( - ) items while rating differentiated on each WOM (+) items. Thus, we restrained WOM ( - ) dimension on a single item: “To what extent do you think company launch would receive negative comments from Internet users?” to measure Romanians propensity to negative WOM giving. WOM ( - ) item was scale reverted from 1 to 7 scale into 7 to 1 (1= very much to 7 = not at all) before summing up with WOM (+) items into WOM propensity variable (index: Recommend, Share, Like, Negative Comments, ά=.702). Consistency across all 4 items resulted when tested reliability (ά=.702). CONCLUSIONS AND MANAGERIAL IMPLICATIONS A growing number of companies are daily monitoring how many LIKEs they have managed to gather, or how user recommendation system performs. Online communication and WOM became important subjects on their daily agenda, since consumer-to-consumer influence gained unseen dimensions. Despite of this reality, only few studies have focused on WOM measurement, and only three of them developed a WOM construct. None of them considered to include usual WOM mechanisms available in online networking when measuring word of mouth. Our study developed a WOM scale whose items include the usual WOM mechanisms available in online networking sites, such as: Recommend, Share, Like, Comment. Adapting e-WOM scale developed by Goyette et al. (2010), we provide a new measurement scale whose items include the usual online WOM mechanisms. Our scale measures WOM propensity on 6 items grouped in 2 dimensions: 3 items (Recommend, Share, Like) for positive valence WOM ( + ) and the other 3 items (negative Comment, Share negative comment, Like negative comment) for negative valence WOM ( - ). Developed WOM propensity scale was applied along two studies, different nation sampled: German and Romanian. Consistency across items resulted on German sample when tested reliability on each WOM dimension: positive WOM (index: Recommend, Share, Like) and negative WOM (index: negative Comment, Share negative comment, Like negative comment). High consistency was found across all 6 items, after scale reverting the ratings for negative WOM items from 1 to 7 scale into 7 to 1 (1= very much to 7 = not at all). 91 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 We noticed people's tendency to easier label WOM ( - ) under one umbrella and rating identically for all WOM ( - ) items, but to distinguish clear differences between WOM ( + ) items (Recommend, Share, Like), assigning them different ratings. Thus, we identified situations when it is advisable to restrain negative dimension on only 1 item (from 3), resulting a total of 4 (from 6) items to calculate WOM propensity. This kind of restraining is meant to avoid an inflated WOM ( - ) score which may occur in some samples exhibiting extraversion and communal orientations. In such samples, distorted measurements can result from combination of higher sharing rate of negative WOM, and people's tendency to easier assign undifferentiated ratings on WOM ( - ) items, while rating differentiated on each WOM ( + ) items, with predictive power of extraversion and communal orientations on an individual's propensity to produce WOM (Babin et al., 2005; Mooradian & Swan, 2006; Goossens, 2008). We present such a case of measuring WOM propensity on a Romanian sample, with 3 WOM (+) items but a restrained WOM ( - ) on a single item. Resulted WOM propensity variable comprised a total of 4 items (Recommend, Share, Like, Negative Comments), and proved consistency across all 4 items, after scale reverting negative comments from 1 to 7 scale into 7 to 1 (1= very much to 7 = not at all). Rather than adding theoretical novelty, our approach adds value from a practical, managerial perspective. Meant to easily work as a common denominator between theory and practice, our instrument provides a friendly interface for disseminating research findings into the business practice, offering a valuable help to those managers that strive for likelihood that online users will behave desirably towards their brands. Not at least, reporting research results on this type of WOM scale, researchers would enable managers to get new meanings from their online WOM metrics, such as consumers underlying behavior or some hidden effects of the applied strategies. ACKNOWLEDGEMENTS: This paper has benefited from financial support from the strategic grant POSDRU/88/1.5/S/47646, co financed by the European Social Fund, within the Sectoral Operational Program Human Resources Development 2007-2013. REFERENCES 1. Andrei A., Iosub D., Iacob A. (2010). Motivations for Using Social Networking Sites: The Case of Romania, Revista Economică, 5(52):17-22. 2. Assael, H. (1995). Consumer behavior and marketing action. Ohio: Southwestern College Publishing. 3. Babin, B., Lee, Y., Kim, E., Griffin, M. (2005). Modeling consumer satisfaction and word-of-mouth: restaurant patronage in Korea, Journal of Services Marketing, 19/3: 133139. 4. Black D.S.S., Mitra K., Webster C. (1998). Word-of-Mouth communications: A motivational analysis. Advances in Consumer Research, 25: 527–531. 5. Bloomberg, 2010 - Bloomberg T. (2010), Social Media Marketing GPS – Interviews with 40 marketing Leaders. eBook, Licensed under a Creative Commons Attribution Alike 3.0 United States License. http://www.box.net/shared/0n18eeycl4 6. Bone, P.F. (1992). Determinants of Word-of-Mouth communication during product consumption. Advances in Consumer Research, 19: 579–583. 7. Bone, P.F. (1995). Word of Mouth effects on short-term and long-term product judgments. Journal of Business Research, 32(3): 213–223. 8. Burzynski M.H., Bayer D.J.(1977). The effect of positive and negative prior information on motion picture appreciation. The Journal of Social Psychology, 101(1): 215–218. 9. Buttle, A.F. (1998). Word-of-mouth: Understanding and managing referral marketing. Journal of Strategic Marketing, 6: 241-254 92 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 10. Dann,S.(2009). Redefining social marketing with contemporary commercial marketing definitions. Journal of Business Research. http://www.sciencedirect.com 11. East R., Hammond K., Wright M. (2007). The relative incidence of positive and negative word of mouth: a multi-category study. Journal of Research in Marketing, 24: 175-184 12. Goossens N, (2008), I am WOM. Word-of-mouth: An Analysis of Personality Motivations. http://arno.unimaas.nl/show.cgi?fid=16092 13. Goyette I., Ricard L., Bergeron J., Marticotte F. (2010), Canadian Journal of Administrative Sciences, 27: 5–23 14. Hanjun, K. Chang-Hoan, C., & Roberts, M. (2005). Internet uses and gratifications: A structural equation model of interactive advertising. Journal of Advertising, 34(2): 57-70. 15. Harrison-Walker, L.J. (2001). The measurement of Word-of-Mouth communication and an investigation of service quality and customer commitment as potential antecedents. Journal of Service Research, 4(1): 60–75. 16. Herr, P.M.; Kardes, F.R.; Kim, J. (1991). Effects of word-of-mouth and product attribute information on persuasion: an accessibility-diagnosticity perspective. Journal of Consumer Research, 17: 454-462. 17. KPMG International (2009), Emerging Business Models to Help Serve Tomorrow's Digital Tribes. http://www.kpmg.com 18. Lam D. & Mizerski D. (2005). The effects of locus of control on word-of-mouth communication. Journal of Marketing Communications, 11 (3): 215-228 19. Mooradian, A. & Swan, K. (2006). Personality and culture: The case of national extraversion and word-of-mouth. Journal of Business Research, 59: 778-785 20. Pickton, D. & Broderick, A. (2005). Integrated Marketing Communications. Harlow: Pearson Education Limited. 21. Qualmann, E. (2009). Socialnomics. Wiley 2009. 22. Salzman M, Matathia I. and O’Reilly A. (2003). Buzz: Harness the Power of Influence and Create Demand, Wiley 2003. 23. Singh, J. (1990). Voice, exit, and negative Word-of-Mouth behaviors: An investigation across three service categories. Journal of the Academy of Marketing Science, 18(1):1–15. 24. Swan, J.E. & Oliver, R.L. (1989). Postpurchase communications by consumers. Journal of Retailing, 65(4), 516–533. 25. Universal McCann (2008), When did we start trusting strangers? www.universalmccann.com/global/knowledge/view?Id=34 93 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 CLOUD COMPUTING BASED INFORMATION SYSTEMS PRESENT AND FUTURE Ph.D. Student Maximilian ROBU Faculty of Economics and BusinessAdministration “Alexandru Ioan Cuza” University of Iasi, Romania maximilian.robu@feaa.uaic.ro Abstract: The current economic crisis and the global recession have affected the IT market as well. A solution came from the Cloud Computing area by optimizing IT budgets and eliminating different types of expenses (servers, licenses, and so on). Cloud Computing is an exciting and interesting phenomenon, because of its relative novelty and exploding growth. Because of its raise in popularity and usage Cloud Computing has established its role as a research topic. However the tendency is to focus on the technical aspects of Cloud Computing, thus leaving the potential that this technology offers unexplored. With the help of this technology new market player arise and they manage to break the traditional value chain of service provision. The main focus of this paper is the business aspects of Cloud. In particular we will talk about the economic aspects that cover using Cloud Computing (when, why and how to use), and the impacts on the infrastructure, the legalistic issues that come from using Cloud Computing; the scalability and partially unclear legislation. Key words: cloud computing, information system, implementation, strategies JEL classification: L 86, D 80 INTRODUCTION There are only a few technologies that have improved their productivity, revolutionising the production and modernizing the business processes more than Information Technology. Productivity growth in the producing industry, as well as the service one would not have happened without process automation through IT. Thus, it’s somewhat surprising that the IT industry is not industrialized. In what processes, procedures and production models are concerned; the IT industry is actually in a pre-industrialized stage: personalized projects are still used, while modular IT portfolios, with a service orientated architecture are still scarce. The standardization and virtualization of IT resources promises to change this status-quo. Cloud services, the processing power, data storage and the applications provided through public or private networks, offer companies the option of moving a large part of their IT from their own computer to the „cloud”, gaining an efficient, flexible, scalable and countable processing power and a new work way. This trend aspires to change the traditional system of IT services suppliers fundamentally, especially in the SMBs area. The preponderant model used in the IT industry does not appear to be fully industrialized: despite all the attempts to standardize the software development process, the IT projects mostly lead to individual solutions. IT resources, software and hardware alike, are thus associated cu customized IT islands, separate both logically and physically. This leads to the mass creation of data centres that are inadequately used and spread and application environments that are separate by complex interdependencies. The maintenance of such a complex IT industry has become a challenge and service based architecture can prove to be really feasible. The simple fact that most companies have IT systems, even those that don’t operate in the information technology area, but the production and distribution of consumer goods, shows the lack of industrialization of information technology. At the beginning of the industrial revolution the large production parks has their own power plants. Today such services are being offered by specialized suppliers. This fact is rational taking into consideration that energy production will not offer a concurential advantage on the current market. 94 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Still, even SMBs keep at least at some level a physical infrastructure, a small sized server. This is not usually benefic for the business: the hardware depreciates fast and becomes obsolete very fast. Especially when talking about SMBs, the insufficient use and lack of scalability of IT resources represent an issue. Even without considering the Green Computing debate, this aspect has gained importance: an efficient scalability of IT resources is not only necessary for a quick adjustment of the costs to the demand but also a necessity in order to gain long term sustainability. Local IT systems will thus be replaced with standardized IT services, centralized, supplied through communication networks. Central administrated services, with pay-per-use prices will replace dedicated IT systems. The cost benefits resides in the effective usage of IT resources and the increased flexibility, for instance the option of asking and using resources only when they are really needed. This creates a rather difficult image for large corporations. The IT resources they have are most of the times heterogeneous and don’t come with a standardization of the services, but for SMBs, that have less complex IT systems, Cloud Computing services represent a realistic alternative. CLOUD COMPUTING – THE NEXT BIG THING OR JUST ANOTHER BUBBLE? Literature doesn’t offer any universally accepted definition or a "founding father" of this topic, there are several approaches of the term. One of the most frequently used definitions is the one who described cloud computing as a style of computing where massively scalable IT-related capabilities are pro-vided “as a service” across the Internet to multiple external customers (Gartner Research, 2008). This definition presents the cloud computing concept refering to any computing capability that is delivered as a service over the Internet. National Institute for Standards and Technologies (NIST) (Grance and Mell, 2009) and Cloud Security Alliance (Cloud Security Alliance, 2009) presents cloud computing as a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This approach leads to a consumtion basis way of pay for IT services just like it now happens with electricity, gas or water. Another interpretation explains cloud computing like an on-demand service model for IT provision, often based on virtualization and distributed computing tech-nologies. Cloud computing architectures have: highly abstracted resources; near instant scalability and flexibility; near instantaneous provisioning; shared resources (hardware, database, memory, etc); “service on demand”, usually with a “pay as you go” billing system; programmatic management (e.g., through WS API) (ENISA, 2009). As you could probably deduce by now, cloud compu-ting implies a service oriented architecture (SOA) through offering softwares and platforms as services, reduced information technology overhead for the end-user, great flexibility, reduced total cost of ownership(TCO) and offers on demand services. Basically, cloud computing represents the IT service, offered via a network, that is designed to be scalable and thus, better adjusted to the customers needs.To conclude cloud computing it’s a result of the con-tinuos expansion of the Internet, we are of course refering to the ease of access to both data and applications, and a new concept that the IT market offers. The Cloud Computing paradigm is a dynamic innovation in the software industry. A Cloud service is defined by three characteristics which differentiates it from the traditional model. First, the service is sold on demand (by the minute, the hour or per user). Also, it is flexible because the user can use the necessary quantity of the service, at any time. Last but not least, the service is managed entirely by the supplier, and the user only needs a PC and Internet access (Everett, 2009). 95 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 As it was presented the Cloud Computing concept has a large extent and it refers to the architecture when the services are designed. Though it’s difficult to find a precise definition, at the base of this technology lays the idea that applications run in a network whether this means running in an internal corporate network or the Internet. THE FUTURE OF INFORMATION SYSTEM OF SMBs - CLOUD COMPUTING SOLUTIONS Cloud Computing technology implies a larger storage capacity than that of private PCs, and on the other hand, the dependency for IT personal for maintaining the system lowers. The main revenue that this technology promises is cost reduction, through the payment made step by step, thus avoiding significant investments in infrastructure, which depreciates quite fast. Still, there are some differences of opinion in what concerns the real cost of the supplied services because it appears that this technology can come with hidden costs, concerning the conversion of the current company system, the integration implementation, training the staff and redesigning the architecture and processes. Though on the short term, or at the start of the business these costs are low, on the medium and long term, these costs can be unpredictable. Cloud Computing bring some benefits to SMBs that are synthesized in Table 1. Table 1. The benefits of cloud computing technology for SMBs Benefit Accessibility and Mobility Maintenance Data Recovery Security Minimal IT Staff Description Implications Allows employees remote access Access more easily with mobile devices Monitor employee activity during work at home cycle Service provider repairs and maintains equipment Telecommuting and Virtual Office Remote/mobile employees Track software maintenance plans, schedule upgrades Data is backed up regularly and is stored in multiple locations Data easily recovered Important updates made automatically in real-time. No lost data due to disaster Reduces need for work stations Employees are not interrupted by IT upgrades, more productivity No time lost; back up is the responsibility of the service provider Less chance that data will be stolen by employees Protect against hackers, viruses and intruders Less support and management costs Service provider monitors infrastructure 24/7 Data is stored off-site Service provider manages infrastructure Service provider end-user support IT department/others can focus on strategic initiatives No capital expenditures on servers, networking technology, etc. Reduced electricity/air cooling costs Access to best-in-class technology, service Service provider takes care of technology Costs Flexibility Businesses share costs of infrastructure with other organizations Easily change number of users/accounts Add office locations quickly Cost savings Time savings for IT department Pay monthly, annually or per transaction (source: adapted from Cloud Computing for Small Business. 8 Reasons to Outsource Your IT to the Cloud, http://www.nfib.com/Portals/0/PDF/AllUsers/benefits/webinars/cloudcomputing-nfib-webinar.pdf. ) 96 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 One of the main advantages offered is technology mobility because it allows access to the employees to the organization data, wherever they are and the service flexibility enables business development without the appeal to additional infrastructure (Whitton, 2011). What this technology promises is related with design and implementation of applications infrastructure solutions that are more efficient and cheaper. Still, the main challenges of these applications remain the used platform, which is an unsecure environment: the Internet. Issues like data availability, environment security, performance unpredictability and supplier dependency characterize the Cloud Computing technology. When talking about data security and confidentiality, there are a lot of disputes and suspicions. Cloud computing implementation in company activity has as main hindrances supplier or middle-man dependency (Internet connection) and the lack of security for the data that are stored in the Cloud, as a service undertaken without the use of physical components. The companies hesitation is justified when considering that confidential company info are collected, stored and maybe processes by third-party companies, which can be connected to other people contracted which may or may not be interested in these data (ENISA, 2009). Data location can also be a problem considering data confidentiality laws which restricts data access and circulation over borders for certain data categories. These types of restrictions must be taken into consideration given the fact that suppliers are not so clear when referring to data location or supplying some guaranties that these restrictions are complied. Data protection is nowadays a weak point for Cloud Computing. The technology is still young and thus data safety can’t be guaranteed in cloud. Data protection refers to controls and control mean visibility. The main disadvantage of this technology is that the organization can’t control what it can’t see. Data integrity and confidentiality refers to the reading and modification of data only by authorized personnel. The server location is unknown as well as the data transfer network. Also there is no guarantee that the supplier will react dynamically to the company’s demands and expectations (ISACA, 2009). Because the network and server are in charge of data for thousands of clients there is a risk, because of a wrong authentication, for those data to be accessed by the service supplier personnel or even by somebody from another organization. Still, data lost risk is not specific to this technology, but you can find it even when using your own hard drives, given the fact that these are “rudimentary” computer components, that can break at any time leading to data loss (Fitz-Gerald, 2010). Despite that it’s fair to say that the data of a lot of companies, especially SMBs are a lot more exposed to risk in their own organizational environment rather than in a well-structured and secure Cloud. Another unsecure territory is the relationship between supplier and company. The loss or theft of information is a sensible aspect, but the fall of the provided service also means loss of business. Using well known suppliers like IBM, Google or Salesforce.com, that have sufficient means of maintaining online security, puts some of the enterprises worries concerning information vulnerability to ease. The main solutions for the elimination of protection risks and data security are the careful pick of the supplier, the negotiation of an advantageous and well defined contract, a tight collaboration between the two business partners in order to prevent the loss of control (Cambell, 2010). The Cloud Computing suppliers offer must ensure data security through: supplying access, data and information usage control, protecting the applications against fraudulent usage, error prevention protection, service availability through the reduction of network components (server, network, terminal), information concerning physical infrastructure security and perpetual improvement. There is talk about a new business era considering informational technology, the accelerate motion of the globalization phenomenon and the world crisis. For SMBs using this solution is a real advantage because it ensures access to a complex infrastructure, avoiding implementing or 97 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 administrating it directly. Without a constant concern for the updating, expanding or solving the informational systems problems, the company can focus on the perpetual development of the business and on innovation. Currently the Cloud Computing market for SMB is expanding includes more and more companies, each of them developing the business as much as possible on this area. The main determiner is the increasing popularity of this technology. One of the pioneer, Amazon supplies many types of Cloud Computing. The most popular is considered Amazon Elastic Compute Cloud 126, also known as Amazon EC2, which allows users to access virtual servers through a web interface. The payment is per-hour according to the number and size of the installed virtual machines, with an extra fee for data transfer. Other Cloud services offered by Amazon include Amazon Simple Storage Service, Cloudfront, Simple DB and Elastic MapReduce. The partner list for Amazon Web Services includes names like: IBM, Oracle, Facebook or Red Hat. Through applications like Gmail, Google Docs, Google Calendar, Google Maps sau Picasa, Google offers some of the most well-known Cloud Computing services. In order to enter the Cloud Computing landscape IBM launched the Smart Business product and services line. The main advantage that this firm has is its name and omnipresence on the international market. Some of the first clients are companies like: Nedbank from South Africa and Sinochem from China. The Azure services platform from Microsoft brings an operating system based on Cloud, called Windows Azure, which provides storage and infrastructure services that can be remote accessed. This OS, available as an online service offers a scalable and familiar environment to users to host Microsoft Cloud applications and services. SMBs are starting to become the main component that will benefit from the advantages provided by Cloud. We can’t talk now about a matured market for Cloud Computing for SMBs. The fight for this area has only just begun. KILLING COSTS AND BOOST PRODUCTIVITY - HOLTL RETAIL SOLUTIONS In order to show how cloud computing can be implemented in a SMB here is an example which shows the impact this change has had. It’s about a German company which offers POS systems (Microsoft 2011). Holtl Retail Solutions represents a German retail company which gained new customers through the implementation of Cloud Computing. POSFlow is the POS system used by more than 50.000 users in a few European countries and it’s very popular with SMBs. In order to enlarge the client base for the product and to make POSFLow a more cost effective solution, the company has decided to transfer its program in Cloud, using the Windows Azure platform. The company has developed an easy to use interface with Microsoft Silverlight 3. Prior to this migration a Holtl technician needed 4 hours to install POSFLow and to train the client; now, even the smallest entrepreneur can install it within 4 minutes. Cloud based infrastructure is efficient and still comes with costs, but the flexibility, scalability and reliability will make POSFlow the right POS solution for large retailer chains. The problem that generated this whole process was the cost. When client updated or installed the new POSFlow system the companies technicians has to go to the clients locations in order to configure it and that leads to the rise of costs and at the same time a waste of time for the client. In order to make the POSFlow solution attractive to smaller retailers Holtl has to find a way to reduce the costs. The chosen solution was to move POSFlow on Microsoft Azure and changing the interface using Microsoft Silverlight 3, thus making the whole configuration process accessible to clients. The Windows Azure platform was chosen because it’s easy to implement and it offers support for web sites and web services, like POSFlow, in Microsoft data centres, which reduces the IT investment. Microsoft Silverlight 3 is a browser plug-in developed under the .NET platform which is compatible with a large number of browser as well as operating systems. 98 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The revenues didn’t fail to appear. The client saves time because the implementation of the POS system in done by him, in a matter of minutes, and a cost reduction is present in what concern installing and maintenance. Through cost reduction new business opportunities appear, scalable, flexible operations are being offered and the interruption impact is minimized. CONCLUSIONS In the current economic environment, cloud computing is one of the top technology trends and intends to be the saving solution for optimizing the IT budgets. Currently, cloud computing is considered the next best thing when in comes to optimize IT budgets in the current economic environment. It's believed that it will become a key technology oriented at sharing in-frastructure, software or business processes. Cloud Computing is a way to serve the needs of computation through the virtualization of some resources through the Internet. It’s made of shared services under a virtualized management, accessible to users and other services through the Internet under a “pay per use” payment system. Nowadays the Cloud Computing market includes more and more companies, each and every one of them developing the business more and more. The main reason is the acceptance and adoption of these revolutionary technologies. When speaking about Cloud Computing, risk management activities must take place throughout the life cycle of information, and risks should be re-assessed periodically or in case of a change. Therefore, companies and organizations that have decided to use the services supplied within the Cloud must consider not only the implied savings and cost reductions but also the additional risks. Once risks are identified, a clearer picture will take shape at the level of management, of how cloud services will influence the structure and operations of economic processes. We can conclude that the future of the XXI century is run, when talking about innovative technologies, by Cloud Computing solutions which will, after going through some stages, fundamentally modify the general perception over the informatics domain. The changes in the SMB area will be major, in order to survive and prosper, all business must adapt to the realities of the market. This paper is the starting point for future research work that will focus on the analysis of how Cloud Computing can be the determining factor in terms of growth among SMEs. REFERENCES 1. ***, Cloud Security Alliance (2009), Security guidance for critical areas of focus in cloud computing, retrieved from http://www.cloudsecurityalliance.org/guidance/csaguide.pdf 2. ***, ENISA (2009), Cloud computing: benefits, risks and recommendations for information security, retrieved from http://www.enisa.europa.eu/act/rm/files/deliverables/cloudcomputing-risk-assessment/at_download/fullReport 3. ***, ISACA (2009), Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives, retrieved from http://www.isaca.org/KnowledgeCenter/Research/Documents/Cloud-Computing-28Oct09-Research.pdf. 4. ***, Microsoft (2011), Windows Azure ISV Business Economics Package, retrieved from https://partner.microsoft.com/download/romania/40163455. 5. Cambell, Anita (2010), Small Businesses Use Web Apps – and What to Look For, retrieved from http://smallbiztrends.com/2010/10/how-small-businesses-use-web-apps.html. 99 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 6. Everett, Catherine (2009), Cloud computing, A question of trust, Computer Fraud & Security, Volume 2009, Issue 6, June 2009, pp. 5-7, retrieved from http://www.sciencedirect.com 7. Fitz-Gerald, Stuart (2010), Cloud Computing: Implementation, Management and Security, INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, Volume: 30 Issue: 5, 2010, pp. 472-472. 8. Gartner Research (2008) Definition of Cloud Computing. Cloud Computing: It's the destination, not the journey that is important, DevCentral Weblog, retrieved from http://devcentral.f5.com/weblogs/macvittie/archive/2008/11/03/cloud-computing-its-thedestination-not-the-journey-that-is.aspx. 9. Grance, Timothy, Mell, Peter, (2009), The NIST Definition of Cloud Computing,Version 15, National Institute of Standards and Technology, Information Technology Laboratory, retrieved from http://csrc.nist.gov/groups/SNS/cloud-computing. 10. Whitton, Tony (2011), Cloud Computing for Small Business. 8 Reasons to Outsource Your IT to the Cloud, retrieved from http://www.nfib.com/Portals/0/PDF/AllUsers/benefits/webinars/cloudcomputing-nfibwebinar.pdf. ACKNOWLEDGEMENTS This work was supported by the the European Social Fund in Romania, under the responsibility of the Managing Authority for the Sectoral Operational Programme for Human Resources Development 2007-2013 [grant POSDRU/107/1.5/S/78342] 100 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ECONOMIC ASPECTS FROM THE ACTIVITY OF THE BUCOVINA’S UKRAINIAN MINORITIES, WITHIN THE INTERWAR PERIOD Ph.D. candidate Ionuţ BRAN The „Ştefan cel Mare” University of Suceava, Romania ionutbrn@yahoo.com Abstract: The present article represents the partial result of the studies which were performed over the Ukainian minority in Romania throghout the inter-war period, the way it is reflected from the organisational and actng point of view, in the historical documents consulted within the Ministry of External Affairs’ Records. The material is focused on economical aspects which capture manifestations of the Ukrainian minorities within the new context, characterized on one hand, by the necessity of a rapid remaking of the post-war national economy, and on the other hand, by the achievement of the Ukrainian population’s unity desideratum, in the borders of the independent Ukraine. The results of the research emphasize the causal connection between the political and the economical element, existent at the level of the Ukrainian minority, the purpose being the formation of their own national economy. Key words: inter-war context, Bucovina, Ukrainian minority, economic organizations, objectives JEL classification: N34 INTRODUCTION The study aims at the valorification of historical information offered by a series of unpublished documents, completed by the coroboration with the ones existing in accesible speciality works, of certain Romanian historians. The understanding of the Bucovina’s Ukrainian minority’s economic organization within the inter-war period is conditioned by the framing within the general context of those times, both internationally and nationally. Subsequent to the First World War, no state was without a national minority. The integration of national minorities within the Romanian state has been a complex process, difficult at times, due to the tight connections developed by the ethnic groups with their country of origin or thanks to their intentions of unification manifested at the borders of their own independent countries. The handling of the issue combines, in a chronological formula, demographic aspects with other economical and political ones, which, even though briefly emphasized, offer a punctual image over the evolution of the Ukrainian community of the inter-war Bucovina, a period in which the Romanian state has made great efforts in order to implement a correct policy as to the cohabiting populations. SUMMARY In 1919, the population of Bucovina summed up 811.721 inhabitants, out of which 378.859 (46, 7%) Romanians, 227.361 (28%) Ukrainians, 88.666 (10, 9%) Jewish people, 68.075 (8, 4%) Germans, 34.119 (4, 2%) Polish and 14.641 (1, 8%) other ethnicities. Bucovina’s urban population, representing 173.000 inhabitants, was composed of 64.000 Jewish people (37,2%), 44.000 (25,4%) Romanians, 18.300 (10,5%) Ukrainians, 28.200 (16,3%) Germans, 15.400 (8,9%) Polish people, while the rural one was mainly composed of Romanians (51,8%) and, in a lower quantum, of Ukrainians (32,1%). The 1921 agrarian reform produces significant mutations in the land plan and also from the agricultural exploitation point of view, but the expropriation and the abolition of latifundia, followed by allotment of land to the peasants, conferred a low lucrativeness to the Romanian agriculture. By the agrarian reform Law, promulgated on September 23rd 1921, the big land owners 101 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration would acquire the right of keeping a maximum of 250 hectares of the surface total previously held. In the eastern part of Bucovina, in the Vijniţa, Coţmani şi Zastavna counties respectively, where the percentage of Romanians was significantly low compared to the population total [1], representing between 0,5 % and 1,5%, the Ukrainian ethnics were acquiring property right over 32.647 hectares of land, while the congeners from the south-western part of the historical province, from Rădăuţi, Câmpulung Moldovenesc, Suceava şi Gura Humorului, where Romanians were to be found in absolute majority (73% - 79,9%), were the beneficiaries of a larger area, which summed up to 40.329 hectares of land [2]. According to the 1930 census, from the total of the 853.009 inhabitants of Bucovina, 499.608 were active, while 89,9% of the rural active inhabitants handled soil exploitation [3]. Once with the development of the handicraft workshops, belonging mostly to the Jewish and the Germans, one would observe the diversification of handicrafts categories, served, in 1938, in the county of Câmpulung, by 2.424 qualified workers and craftsmen, out of which 1317 were German, 585 Jewish, 500 Romanians and 22 Ukrainians [4], from a total of 9.502 inhabitants. Due to the intensification of commercial exchange, favored by the road and railway extension, the financial activity also got a boost. Thus, in Bucovina’s urban localities, we find branches of central and popular banks belonging to Romanians, Germans and Ukrainians. In 1921, in Bucovina 101 bank branches with 10.910 members were functioning, as well as other 220 popular banks, out of which 142 - Romanian, 65 – German and 13 - Ukrainian. At the same time, at the level of 1925, we find 277 cooperative and consumer production companies with 42.000 members, out of which 23.000 Romanians, 11.000 Germans, 6.000 Polish and 2.000 Ukrainians. UKRAINIAN ECONOMIC INSTITUTIONS Throughout the inter-war period, one observed the decrease of the Ukrainian institutions’ activities [5] from Bucovina, a factual state which was seen in the gradual decerase of Ukrainian number of cooperatives, following the First World War, from 207 to 17. The 190 cooperatives functioning cease was blamed on the conflagration and its consequences, Ukrainians pretending that, due to the Bucovina’s state of siege, the General Congres of the Ukrainian Cooperatives was no longer possible, a congress which would have been the optimal moment for the remaking and the boosting of the Ukrainian cooperatives. In December 1929, only the „Popular Trade” Cooperatives in the Township of Bergamot the Credit and economies Cooperative for the Ukrainian townsmen, headquarters in Chernovtsy, the Credit and economies Cooperatives from Doroşăuţi, Carapceşti, Călineşti, Lucavăţ, Orşăuţi, Vicno and the Townships of Prihce, Stăneşti, Tăuteni and Jadova, the Zamistea Dairy Products Cooperative, the Industrial and Trading Orthodox Cooperative from the Township of Brodina – were still functioning [6]. These were functioning following the model of the „Bucovina de Nord SA” (tables 1 and 2) şi „de Credit” Banks (tables 3 and 4) from Chernovtsy, as well as that of the „Vans Pumice” Credit and Mutual Help Cooperative (table 5), headquarters in the Township of Abdicate, all of them being Ukrainian. Table no 1. „Bucovina de Nord SA” Bank Balance, December 31st 1930 Asset Cash Policies Current account Immovables: House on str. I. Flounder 33 In Minuend Furniture Suspense account Liability 423.510 lei 11.649.806 lei 2.106.103 lei 200.000 lei Joint stock Reserve fund Fructify. Dept. Dividends 3.000.000 lei 212.869,90 lei 11.577.827 lei 7.204 lei 37.575 lei 60.000 lei 526.985 lei 15.003.979 lei Profit 206.078,10 lei 102 15.003.979 lei Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Table no 2. Profit and losses account, concluded on December 31st 1930 Flow Fees and taxes Administration charges Wages Income and house maintenance Net benefit Total Credit 256.453 lei 306.399,90 lei 468.500 lei 459 lei 206.078,10 lei 1.237.890 lei Interests 1.237.890 lei Total 1.237.890 lei Table no 3. Balance on the 1930 exercise Asset 316.176 lei 6.321.313 lei 13.445.978 lei 143.715 lei 250.000 lei 160.199 lei 20.637.381 lei Cash Current account Policies Inventory Immovables Goods Total Liability Joint stock Deposits Current account Unpaid dived. Reserve funds Rediscounted bills Antacid. Cash. Interests Welfare funds Net profit 2.000.000 lei 13.750.554 lei 3.186.526 lei 4.563 lei 222.283 lei 880.698 lei 146.675 lei 40.000 lei 406.082 lei Table no 4. Profit and losses account, concluded on December 31st 1930 Flow Credit 216.155 lei 152.397 lei 447.000 lei 28.000 lei 406.082 lei 1.249.634 lei Administration Taxes and fees Wages Net profit Total Interests Administration Goods 1.122.743 lei 45.422 lei 81.469 lei Total 1.249.634 lei Table no 5. Balance on the 1930 exercise Asset Cash Policies Delayed interests Inventory Total Liability 9.276 lei 324.300 lei 5.874 lei 4.244 lei 343.694 lei Reserve fund Shares Economies deposit Cashed anticip.int. Net income Total 38.000 lei 45.756 lei 262.066 lei 5.645 lei 2.218 lei 343.694 lei The management of the „Bucovina de Nord SA” Bank was represented by Mastino Conte della Scala – president, Nicolai Rusnak – director, Isidor Hoinic – member, Florea Florescu and dr. Basil Duceak – censors, as well as Voitenovici. With the headquarters in Chernivtsi, the „Bucovina de Nord SA” Bank had as purpose the funding and supporting of the irredentism in Bucovina [7]. Isidor Hoinic has been co-opted in the administration council with the purpose of facilitating the connection with the „liberal finance”, while Basil Duceak, considered to be the soul of the Ukrainian movement in Bucovina, held solid connections within the Ukrainian National Party, a political formation established in 1929, with the headquarters in Chernivtsi, which centralized and managed officially, the political activity of the Ukrainian minority in Bucovina [8], of which member of mark he was. Standing on the term stipulated by the new Law of cooperation, all those 17 cooperatives opted for the maintaining of the current method of functioning, until September 1st 1938, the way it had been allowed by the old law. In fact, Ukrainians were hoping to succeed in uniting all Bucovina’s cooperatives into a single solid and standalone organization. Due tot the lack of capital which was necessary for the achievement of the desideratum, the Bucovina Ukrainians opted in 1930 for getting closer to the rich and well organized by Poland -Ukrainian cooperation, after which, the previous year, the Ukrainian press from Bucovina had promoted the usefulness idea of 103 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 re-establishing the Ukrainian cooperatives in villages, recommending „Raiffeisen” type of cooperative. The data extracted from the documents of that time emphasize the manifestation of a certain dissatisfaction within the Ukrainian population from Romania and outside the country, expressed whether directly or through intermediaries, regarding the economic development. The causes invoked, characterized by an obvious overreacting tendency and sustained by unsubstantiated allegations [9], vary from the supposed refusal of the Romanian village popular banks to grant the requested credits, for reasons related to the lack of knowing the Romanian language, up to the accusation of violation of the rights granted by the Paris Peace Treaty, signed on December 9th 1919. Referring to the latter aspect, we emphasize the intercession made by Dr. Basil Duceak, performed in 1924, by the Nations Society, under the form of a memoire within the contents of which he emphasized the idea according to which the text of the Law regarding the acquiring and loss of the Romanian citizenship, promulgated on February 24th 1924, contravened the provisions of the Minorities Treaty [10]. In fact, art. 56 of the Great Romania’s normative act re-confirmed the Romanian citizenship in the case of all people of Great Romania, provided they hadn’t opted for another nationality, granting the possibility of acquiring Romanian citizenship to all Romanians from the localities situated outside the country’s borders. At the United Nations’ request, the Romanian authorities have defended themselves, considering the reasons invoked by Basil Duceak as being abstract and illusory [11], while the Ministers Council meeting which took place on October 20th 1924 has concluded that the dispositions of art. 56 of the Law regarding the acquiring and loss of Romanian citizenship were not contravening the provisions of art.3 of the Minorities Treaty. According to the Report given by the Romanian Delegation in Bern, no 501/ March 17th 1925, The Nations Society Council Three Members Committee, which dealt with the inspection of Basil Duceak’s complaint, considered it as being groundless [12]. OTHER FORMS OF UKRAINIAN MINORITY ECONOMIC ORGANIZATION Also in the economic field, in Bucovina’s inter-war period the following Ukrainian companies were still functioning [13]: „Misceansky Chor”, managed by Sidak and Mural, headquarters in str. General Averescu nr. 10, which purpose was the organization of Ukrainian craftsmen; „Misceanska Citalnaea”, managed by Bendac and Bezborodko, headquarters in str. General Averescu nr. 10, which was aiming at the organization of Ukrainian craftsmen; „Cultfond” (The Cultural Fund), headquarters in Narodni Dim, Chernivtsi, managed by senator dr. Zalozeţchi, dr. Duceak and Serbeniuk, which had in sight the centralization of the Ukrainians’ financial life, along with the subsidy of the Ukrainian movement; „Bucovenski Hospodar” (Agraria), headquarters in Chernivtsi, str. Petrovici nr. 4, was managed by dr. Kohut and senator Zalozeţchi, having as main functioning objectives the centralization of the entire economic life of the people and the boycotting of the foreign economic institutions, by establishing cooperatives, under the slogan „Through economic power, we reach political power”; „Narodna Cancelaria” (Popular), headquarter in Chernivtsi, str. Petrovici nr. 4, has been managed by Hrenek and was functioning as a department of the Ukrainian National Party, having the purpose of clarifying all problems related to the organization and applying of the party’s programs, which secondary objective was the maintaining of the connection with the congener population from abroad. Among the last tasks granted to the „Narodna Cancelaria” organization, one may find also the achievement of the Ukrainian population census from Romania. CONCLUSIONS The documents used for the elaboration of the present study, far from completely presenting the organization method and the evolution of the Ukrainian minority in Bucovina, have 104 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 economically the purpose to offer new information which would complete the knowledge in the field, constituting an important support of the paper. Future studies in the reference field may emphasize, as far as the Ukrainian minority in the inter-war period is concerned, the structure of the occupation and their evolution manner in direct relation with the economy’s degree of development, including by comparing it with the situations from the other states, some of them more industrially advanced. Also, subsequent research may contribute to the emphasizing of the role which the economic manifestation of the Ukrainian community has registered in the development of those times’ Romania (1918-1940) and the manner in which the country’s leadership knew how to capitalize the production potential of the Ukrainian minority, especially in Bucovina. NOTES [1] Romania’s statistical bulletin, no. 3, 1920, p. 174 – 175. [2] Daniel Hrenciuc, Continuity and change. Integration of Bucovina’s national minorities within the Great Romania’s royalty. (1918-1940), Septentrion Publishing House Rădăuţi, 2005, p. 120. [3] Romania’s general census from December 29th 1930, published by dr. Sabin Manuilă , vol. V, Bucharest, 1940, p. XLII-XLIV. [4] Suceava County Service of National Records, county Câmpulung’s Prefecture Fund, file 3/1938, f. 67, 75. Excerpt of a report of the Câmpulung County Prefecture, dated 1938. [5] Ministry of External Affairs Records (will be named as AMAE). Romania Fund (1939-1944). The Ukrainian minority. Volume 390. informative bulletin upon the Ukraine’s irrident action from Romania, p. 30. [6] AMAE, Romania Fund (1920-1944). Volume 388. Essay regarding the Ukrainian cooperatives and banks from the country (Bucovina), p. 177-178. [7] National minorities in Romania (1925-1931). Documents. Coordinators, Ioan Scurtu and Ioan Dordea, Bucharest, 1996, p. 475. [8] AMAE. Romania Fund (1920-1944), Volume 389 The Ukrainian Minority, Essay regarding the Ukrainian National Party, p. 57. [9] AMAE. Romania Fund (1939-1944). Volume 390. From the letter of the Romanian General Consulate in Canada, headquarters in Montreal, addressed to Grigore Gafencu, minister of Foreign Affairs, dated July 29 1939, regarding the memoire addressed to Armand Călinescu by the Central Committee of the Society for the defending of Bucovina and Basarabia, headquarters in Winnipeg, p. 34. [10] Daniel Hrenciuc, op. cit, p. 127. [11] AMAE. Romania Fund (1920-1944). Volume 386, p. 90. [12] Idem. Volumul 388, p. 95. [13] Romania’s national minorities (1925-1931). Documents. Coordinators, Ioan Scurtu and Ioan Dordea, Bucharest, 1996, p. 473-475. BIBLIOGRAPHY Records Ministry of External Affairs’s Records (AMAE) Romania Fund (1939-1944). Ukrainian Minorities. Volume 390 Romania Fund (1920-1944). Volume 388 Romania Fund (1920-1944). Volume 389 Romania Fund (1920-1944). Volume 386 County Suceava’s National Records Department County Câmpulung’s Prefecture Fund Works 1. Romania’s statistical bulletin, no 3, 1920. 2. Daniel Hrenciuc, Continuity and change. Integration of Bucovina’s national minorities within the Great Romania’s royalty. (1918-1940), Septentrion Publishing HouseRădăuţi, 2005. 3. Sabin Manuilă, Romania’s general census from December 29th 1930 4. National minorities in Romania (1925-1931). Documents. Coordinators, Ioan Scurtu and Ioan Dordea, Bucharest, 1996. 105 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ECOMARKETING FOR THE COMPANY? WHY? Ph.D. student Daniel MAFTEI Stefan cel Mare University of Suceava, Romania Faculty of Economics and Public Administration danielmafthei@yahoo.com Abstract: Under current conditions when the economic world pass through a period of profound transformation, development and growth issues in close connection with the natural environment, requires a new vision concerning economic equilibrium and a new coordinated: the ecological balance. Ecomarketingul addresses the social field (associations, organizations, public) and the economic field (the education of policy makers). Regardless of the target group, the ecomarketing promotes the idea that environment is a public good, to be protected and respected, regardless of prevailing interests at a time. The most important task in environmental marketing related to the need to educate markets, the producers oriented on short-term benefits, immediate, in connection with long-term benefits that are brought by the environmental attributes of products. Key words: ecomarketing, ecological product, ecological risk, sustainable development, consumer behavior. JEL classification: Q50, Q30, M30 1. INTRODUCTION IN ANTITHESIS BETWEEN ECONOMY AND ECOLOGY Environmental protection is now a major concern for companies[8]. Environmental management refers to the inclusion of environment planning in economic decision. The environment is a necessary support of economic and social development and its management is extremely important. Environmental management policy must be conceived as a continuous, dynamic process, which can be defined through a process of planning, design of new projects, environmental control system. For an effective achievement of some training programs concerning a good environmental management, should be considered a series of key questions: first, an didactic approach by identifying those ways which to proceed from the analysis of real cases, in the second, must be achive the continue resonance line of theory with its baggage of knowledge, with practice, through those final results. At the same time, given the environmental management, an essential aspect consists of training specialists, for then, people should be involved and trained in this process. An environmental management program can not be done anyway. It is necessary to follow a series of steps from all stakeholders in the process: required a radiography of system, a look through its components: social, economic, institutional, legal. Defining objectives can not miss at all in this model of environmental management, which raises alternatives proposals which has to be evaluated by means of use and by the impact that these have on the environment. Finally, shoud be done a good control concerning the decisions adoption. It is clear that any program entails various problems that can keep by internal factors or external factors. Environmental management issues arise problemes concerning quantifying environmental variables, economic and social impact, and the juxtaposition of different environmental policies. Given this context, the ecomarketing[10] imposes like an efficient tool in strengthening the company on various levels of activity. Of these we remember that companies have the opportunity to enter green markets easier, increase the competitiveness of our products, to improve their image, to cope more easily with external pressures that can come from civil society given the environment and its pollution. These objectives can be achieved only through the information and the compliance of the company. We ask ourselves if our century will be one of great green decision or it will be an traditional one. Paradigm appears when we compare the nature with the system created by man: the word waste does not exist in nature: matter cycles ensures a continuous and complete transformation of its elements. But man, by work making, became a producer of waste that 106 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 degrades in a fast rate the environment. Thus, we raise the issue of a way to get recycling for producing biodegradable products. Contemporary era confront another dangerous phenomenon, global warming. If his counter efforts will be not sustained, higher temperatures will cause devastating effects. Ecological crisis which the planet passes is caused by the production and consumption systems that have exceeded the capacity of self nature. Trying to find those responsible, we turn to firms, in general, and to marketing, in particular. Marketing is the target of many critics, because, they say, it tries to sell quantities of increasingly large products, it generate exaggerated consumption, unjustified. 2. IS THE ECOMARKETING PROFITABLE? FOR WHO? More and more small and medium companies are interested and actively involved in ecofriendly operations. Appeared in the United States in the late "80's and early" 90, and relatively new on the local market, green marketing is a concept that involves the promotion of products with environmental characteristics. As defined by the American Marketing Association, green marketing is the products marketing that are supposed to be safe in terms of environmental protection[6]. Green marketing, eco marketing or sustainable marketing is a marketing technique that promotes a product or service in terms of environmental benefits and environmental impact[1]. Take into account several parameters such as: organic production techniques to organic food, how to design labels and packaging and promoting and advertising products[5]. Green product or service may be green itself or may be produced or packed in a green way. We find this concept known as sustainable marketing[1] because it is also responsible for identifying, anticipating and satisfying consumer demand in a profitable and sustainable way, without affecting human beings or the natural environment. In business culture and like an general perception, green marketing refers specifically to promote products and services with features targeted green. Alleged evidence of green marketing is that potential customers will see in the "green" service / product an added benefit and will make purchasing decisions accordingly. Moreover, the trend of the Community countries and even in Romania, is to look how it looks and what about that product. To what extent are we willing to pay extra for green products remains to be seen. Currently, we are witnessing a trend of consumption in this sense, consumers are more sensitive to environmental impacts of products and their health, and this trend will certainly increase in future years. Thus, via green marketing or ecomarketing it promote an environmentally, friendly product based on environmental performance or by one improvement in this field or by the consumer benefits[7]. If we omit or emphasize either of these two components, we get a pseudo green marketing, found in the new literature as greenwashing. If, however, green marketing is done right, can become a very important tool in marketing strategy. The ecomarketing aims to achieve a balance between social and economic activities and interests: individual and collective – the groups and society interes for a short, medium and long term or, to harmonize the interests of consumers with environmental requirements. It covers the fields of environmental protection, on the one hand, and environmental products and services, on the other. Meanwhile, the ecomarketing can be defined as a specialization of social marketing and it consists in a set of activities aimed at identifying, influencing and satisfying consumers of goods and services. Ecomarketingul aims to define, to approche and interrelate areas such as selling products, environmental protection, consumer education, etc. Ecomarketingul try to present a new philosophy on the conduct of production and consumption, the philosophy that places its focus element in education. Between environment and economy are interdependent and interacting actions[1]. In Romania, under current condition, thr problem of environmental and sustainable development should absolutely be part of all development strategies, both at macro and micro sectors, but too in the social one. There are a number of economic instruments - still in force - which is not stimulate 107 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 this approach: thus, the level at which competition occurs, state intervention in support of energyintensive industries, providing differentiated facilities, give rise to profound imbalance in the use and conservation of resources. One of the serious problems facing Romania today is the low efficiency of resource use and various forms of energy. Reality has shown that human activity has a range of implications that can be felt in various fields. Thus, a particular technology produces indirect effects in addition to direct effects, which at one time, by assessing its implications may put under the question sign the validity and viability of such technologies. 3. CAN THE ECOMARKETING PRINCIPLE STRATEGIE IN A GLOBAL CONTEXT? FUNDAMENT THE FIRM In the past consumers were informed only in general about environmental issues, but in the future the ecological information will be specialized and specific. Omission of information not presented too great ecological importance in the past. Consumer sensitivity to such omissions it will develop very much in the next years. Within these changes, companies have been and are obliged to change previous strategies[2]. If before they had a big autonomy, economic activities are now increasingly determined from outside, by laws or consumer desires. Practical examples show that this approach is possible in a strategy compatible with the environment and its positive by specific activity of the company, which meet the same criteria. For the firm is crucial the calculation of costs of the new strategies, a useful tool in this way being the cost-benefit analysis. In environmental protection fiel appears costs that can not be correct measured and which raises questions in light of efficiency. Ecological marketing must take into account the requirements of consumers, particularly through product policy through changes in production and product life cycle[2]. An extension of ordinary testing procedures for new products should take into account the phases of production, use and abandonment of the product, the issue of resource intensity, safety features, the degree of maintenance, information and reuse. Burn products according recognized standards complete these possibilities. This is true for the packaging industry, where it is put the use question, on a increasingly scale, of single and multiple use of packages. In the EU, environmental policy and its protection have evolved. Treaty of Rome, by the Single Act adopted in 1987, includes a special chapter regarding the environmental protection policy and provisions on the harmonization of relevant national laws. Also, in 1992 it was adopted a series of regulations aimed at European Eco-label, in 1993 settled the Community system of voluntary environmental management and control. The EU Council adopted in 1993, the fifth environmental program, named "Towards sustainability", including provisions for the period 19932000 and also new directives thereafter. U.E. Environment Policy, as it is required by the Maastricht Treaty, has the following principles[7]: Precautionary principle; Fix the source; The "polluter pays" Ecomarketing firm strategy means adapting and adopting innovative elements in its culture and practice. Among these we include technological excellence, defined as a form of management that relate to innovation, environmental protection and profit. Technological excellence is actually the result of wanting to be a leader in environmental protection. Technological excellence also involves the use of management and ecologic marketing as indispensable tools in the competitive fight. This "green competitiveness" means carrying out concrete actions such as[7]: Provision, anticipating of changes Minimize the costs with environment protection 108 Obtaining a "green reflex" The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 4. THE GREEN SAMSUNG MODEL REGARDING PRODUCTS – CASE STUDY[11] Eco-Products In 2004, Samsung developed and set up the Eco-Design Assessment system. This system manages product’s compliance with environmental criteria developed based on resource efficiency, energy efficiency and eco-friendly materials. This system ensures that Samsung products and devices such as LCD and semiconductor to comply with the global environmental regulations as well as satisfies consumer demands for eco-friendly products. Samsung is also launching various innovative eco-products in the market and increasing the acquisition of global eco-labels and energy labels through the eco-design management system. In 2009, the company updated Eco-Design management system, introducing the eco-rating system for all developed products. This assigns each newly developed product an eco-rating (EcoProduct, Good Eco-Product, or Premium Eco-Product) based on strict evaluation criteria. Figure 1. Eco-evaluation Criteria Source: samsung.com Samsung has set a goal to ensure 100% of products exceed Good Eco-Product criteria by 2013. This will include introducing eco-friendly evaluation for products in the R&D stage, enhancing energy efficiency, and increasing the use of recyclable and eco-friendly materials. 109 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure 2. Eco-Design Management Process & Eco-Rating System Source: samsung.com Samsung Electronics[11] believes that extending the lifespan of products is important for sustainability and has a policy on providing reasonable product warranty and service parts availability considering product categories, sales region and legal requirement. Figure 3. The Period for Product Warranty and Service Part Availability Source: samsung.com In this way Samsung see a Green Strategy for its product categories [1]: Smartphone - FOTA type OS upgrading service FOTA (Firmware Over The Air) upgrading service will help smartphone users to upgrade the operating system of their phone at anytime and anywhere through wireless networks. It enables the user to upgrade their service without changing their phone. Note PC - Battery life extension Samsung Net book PC provides a battery life extension mode. When the PC is connected to main power, the user can set this mode which enables the battery recharging cycle to be extended by up to 2 times compared with other PC batteries. 110 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Solar powered Netbook - Renewable energy use In August 2011, Samsung introduced the NC215 netbook, equipped with photovoltaic cells on the cover. Two hours of exposure in the daylight enables up to one hour of netbook use. Washing Machine - Inverter BLDC motor Samsung washing machine has replaced previous universal motors with the inverter BLDC (Brush Less DC) motor. The BLDC motor operates without a brush and by removing this brush, the life span of the motor can be extended by up to two times in comparison with the universal motor. Digital Camera - Universal Charging Solution(UCS) All Samsung digital cameras have adopted the Universal Charging Solution (UCS) which can be used for other mobile equipment such as smart phone, camcorder etc. This UCS standard initiated by GSMA can reduce standby energy consumption and eliminates the need for discarding chargers and keeping multiple chargers for different products. Eco-Labels Many countries have voluntary eco-label programs to encourage businesses to market environment-friendly products and help consumers, both private and public buyers, identify ecofriendly products easily on the market. Samsung Electronics’ products have been recognized for their eco-friendly design and technology, achieving eco-labels in many markets around the world. Below[11] are some examples of Samsung’s eco-labeled products. By the year 2010, Samsung Electronics had achieved a total of 2,210 externally verified product environmental certifications. This means Samsung Electronics has the highest number of third party certifications out of 219 companies in the electronics industry. Korea – China – Taiwan – Nordic Union – Germany – Eco Flower (EU) – USA – Sweden - Canada Samsung Electronics provides the Product Eco-Declaration (PED) of all products to stakeholders upon request. The PED contains environmental information on products regarding specifications, energy and discarded product recycling activities. 5. CONCLUSIONS: THE SOLUTION! SOCIAL ORIENTATION OF THE COMPANY Currently the environment is one of the global problems of mankind, which is closely related to economic development. Environmental protection can be characterized by dynamism, his evolution following the technological development and the complex issues facing the global economy. Developed countries have many organizations, associations and governmental and nongovernmental organisms, financed and with a developed infrastructure, which performing a strong influence on environmental protection. In Western Europe perform their activity a lot of political parties, active environmentalist, supporting a complex environment protection legislation. In the U.S. operate other types of organizations, compared with Europe, but their concerns are similar, and in many cases more effective. In Romania the legislative drafting process is changing. Thus, environmental information is a link between all the actors who play on the economic and social scene. By improving public access to environmental information available is intended, on the one hand, supporting conscious decision in this area and, on the other hand, a public information and education to eliminate consuptions unsustainable models. Ignoring environmental issues, both in Romanian society, but also globally, has several causes, including distinguished: economic difficulties faced by most members of society, insufficient or no education, lack of full 111 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 and accurate information, lack of appropriate legislation, etc.. But we can not omit the fact that society response to the impact of environmental degradation is conditioned, in a large extent, by a financial support. Not infrequently the contemporary period was called "information age". The concrete ways of production, communication, knowledge, etc.. have evolved rapidly due to many factors, including technological ones who are primordial. In this context, the collection, transmission, processing and disseminating information are key steps. Mankind is in front of a continuous degradation of the environment. It is trying to build a new development - sustainable development, which aims to harmonize, on a long term, the production and consumption needs on the one hand, and an environment protection, conducive to life, to the another hand. In this new context, along with classic dimensions of the Planet, appear a 5th dimension, the informational one, that affects all systems and structures and overlaps the environmental dimension, both with a global vocation. From the perspective of the elements above, the environmental policies must address at least two aspects, namely: environmental management, which will watch the amendment of all political, economic, ecological, social decisions. Ecological information is an element comprising at least two components: • technical, information transferred to users or those interested must be of good quality • communication with the public and changing attitudes towards environment. During the following period EU Member States' policies have and will have an environmental dimension. All draft legislation must take into account the impact of their application environment. Thus, the key points of environmental protection strategies will be: the partnership between central and local authorities, businesses and public distribution of responsibilities between the protagonists of development, minimum standards on environmental protection, economic or fiscal stimulus for friendly environment products and services, the need to inform and educate the public, stimulating research and development in environment field. REFERENCES: 1. Belz F., Peattie Sustainability Marketing: A Global Perspective. John Wiley & Sons, 2009. 2. IOSIF, GH., and colab. - The Ecomarketing of commercial companies, Bucharest, Economic Tribune Publishing House, 1999 3. KOTLER, PH. – The Management of marketing, Bucharest, Teora Publishing House, 1997 4. MANOLE V. and colab. Marketing, Bucharest, ASE Publishing House, 2000 5. PAMFILIE, R. Commodity and expertise of import-export food products, Bucharest, Oscar Print Publishing House, 1996 6. Season 5: It's Not Easy Being Green, Green Marketing - The Age of Persuasion (January 8, 2010) . CBC Radio. Retrieved 8 January 2011. 7. http://www.evz.ro/index.html 8. http://www.greenbiz.com/ 9. http://www.green-report.ro/ 10. http://www.mygreencity.ro/ 11. http://www.samsung.com “ACKNOWLEDGMENT This paper has been financially supported within the project entitled „Doctorate: an Attractive Research Career”, contract number POSDRU/107/1.5/S/77946, co-financed by European Social Fund through Sectoral Operational Programme for Human Resources Development 2007-2013. Investing in people!” 112 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 SECTION 2 MANAGEMENT AND BUSINESS ADMINISTRATION 113 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 NECESSITY TO IMPLEMENT A BUSINESS INTELLIGENCE SOLUTION FOR THE MANAGEMENT OPTIMIZATION OF A COMPANY Associate Professor PhD. Luminiţa ŞERBĂNESCU University of Piteşti, Romania luminitaserb@yahoo.com Abstract: In order to make correct management decisions, based upon exact and up-to-date information, we need something more than intuition. Taking into consideration that in large organizations there is a great amount of information related to production indicators, financial reports given by sales, balance sheets, prognosis etc, managers often lack the qualitative information, updated in real time and transaction data on the basis of which a decisionmaking support system can be built. Implementation of a Business Intelligence solution in a company responds to the passage towards a new organizational culture, that of a management based upon clear, measurable objectives assumed by the company and employees at each executive level. In this work, I tackled the importance of implementation of a Business Intelligence solution in a company and I presented a case study in which I designed a few analysis reports with the help of QlikVew application. The analysis of various data types, reference and search filters put at disposal by QlikView application helps users to synthesize valuable information. Practically, electronically stored information generates possibilities of data analysis in real time for substantiation of future decisions and actions regarding management, marketing and sales. Business Intelligence should be considered as a solution which will complete the company’s IT system and offer an extra efficiency in the business management, performances improvement and decisions making. Key words: Buiness Intelligence, management, reports, analisys, QlikView JEL classification: M12, M15 INTRODUCTION As to accomplish their daily tasks, employees need up-to-date information. In this sense, they spend much of their time making different analyses to ensure the minimum of necessary information to them and also to their superiors. As a result of this situation, the effective work time allocated to accomplish the specific tasks is affected by the time allocated to the reporting. Analysis of data generated by a company’s activities is an exhausting activity which implies considerable human and time resources especially if the volume of information is great. However, visual representations simplify things allowing users from any level of the company to better understand the data on the basis of which they have to fulfill their goals. For example, a sales agent wishes to know the sales volume realized in a certain time period (for example in the last year or on several months) on each location (on deposits or per clients). As the majority of his colleagues, he uses static reports in the form of list for data storage and processing and will try to obtain the necessary answers from tables of figures, often a slow process and without many results. Their conversion into visual representations is yet much more efficient: trends can be observed and understood better and quicker. A BI system comes to help non-technical users with very quick and intuitive modalities of data processing and visualization, allowing to persons from any level of the company to ask questions and receive answers in only few seconds(Anandarajan & Srinivasan, 2004). Through only few steps, we can obtain interactive reports easy to understand by anyone. Business Intelligence software solutions are practically decision support systems and can comprise various functionalities starting from the simple static reporting under the form of tables or/and graphs, visual analysis, performance management through the monitorization of synthetical indicators of performance, planning / budget, statistical processing, dashboards etc(Zillman, 2010). This work is divided into three sections. In the first section, I shall point out the reasons for which it is necessary the implementation of a BI solution within a company. In the second section I 114 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 shall emphasize the way of design of sales’analysis reports realized by a distribution company. In the final section I shall present some conclusions. WHAT CHANGES DOES THE IMPLEMENTATION OF A BUSINESS INTELLIGENCE SOLUTION BRING UPON THE MANAGEMENT OF A COMPANY? Business Intelligence refers to informatic systems of identification, extraction and analysis of data available within a company, systems whose purpose is to provide a real support for business decision-making. We can define Business Intelligence as the platform of information presentation in a correct, useful and specific way by each decision maker in due time in order to be helpful in making efficient decisions. The success of an organization depends of the method and rapidity with which it responds to changing market conditions. Business Intelligence solutions provide an advantage to organizations through the data basis overview, allowing them to make better decisions in a quicker rhythm(Dresner, 2010). Each employee can have such an overview and can dispose of a set of directing lines in order to act. These guiding marks are based upon a clear definition of the most important performance indicators. Any BI solution takes over information from various sources, either internal or external to the organization, no matter the format and integrates it in an unique substantial datawarehouse. Thus, all data are gathered in a single place, without duplicates. On the basis of substantial data, BI system allows analyses of exceptions which lead to the identification of causes of problems revealing themselves within an organization. Realization of interactive visualizations can last only few minutes. These can be ”assembled” in an interactive form for a general insight(Moss & Atre, 2003). Depending of the facilities of the BI system or the platform upon which it is developed, the analysis reports can be shared with anyone through the Internet. These can interact directly with the report: they can filter, sort out and rearrange the information. The analysis reports can be shared also through other methods: they can be embedded on a site, on a blog, can be used in presentations or exported in a static format as PDF. The reason why Business Intelligence is needed in the activity of a company or of an institution in Romania is connected to the need to cope with the competitiveness imposed by the European market, by the standards and the legislation that must be observed, as well as by the acute need for a time and profit and performance economy. The problems faced by most of the organization, especially by the public ones, is the lack of fast, centralized and relevant information, the huge amount of information only partially used and the impossibility to turn the data into benefits, as a result of users’ superficial and sporadic access to it. A few reasons for which a company needs a BI system can be defined as follows: 1. Easy and quick data access. A BI solution allows for the analysis of a great volume of data, bringing at one click distance, substantial information about products, clients, cash-flow, profit, discounts, stocks etc. Data can be represented and analyzed through an unlimited number of visualizations from which trends or problems can be easily observed and decisions are taken much simpler. Access to BI system and corresponding data is no longer limited by the hardware component, the information can be accessed from any device desktop or mobile: smartphones, tablets, portable computers. Flexibiliy is an important aspect for most managers and the online collaboration offers not only mobility but also liberty in choosing devices(Raisinghani, 2004). 2. Exploration, understanding and discovery of new information. A BI system is simple, visual and easy to understand, offering employees the liberty to answer questions on the spot. The way of visualization can be changed only by a single click depending of the needs of every user. A BI solution allows users to focus on questions, on finding solutions to problems and not on how to use the system. 3. Relevance and deep data analysis. Each employee from a department needs information with direct impact upon the activity he develops. The employee’s burdening with irrelevant information or data to which it shoudn’t have access can have the contrary effect and affect his performance. Fast customization of reports and analyses according to the needs of each user will 115 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 contribute to the employees’ targeting towards relevant indicators and making of correct and informed decisions. 4. Short response time. A BI solution includes a support system in making decisions which is acted by a database. This database offers managers access in real time to ad hoc reports, online tables, graphic dashboards. Moreover, the instruments of alert-notification which allow for the constant monitorization, notification and automation of some processes offer the possibility to the company to answer fast in certain situations defined as critical. The new BI era integrates information into the decision process through the means of decision services, relates business processes to rules that may be changed at any time, and integrates BI benefits to capabilities provided by teamwork, cooperation, and business process management. The best organizations are still in the first stage of BI maturity. According to John Hagerty, vicepresident of Advanced Marketing Resources Research, organizations may be in one of the following stages of BI maturity (Henschen, 2008): a) Stage 1: introduction of BI instruments into the problem areas of the organization. b) Stage 2: introduction of BI instruments into different business parts. c) Stage 3: cooperation and recognition of cause-effect relation between different business parts. d) Stage 4: running the organization so that “everyone singing from the same sheet of music”. Business Intelligence solutions are now more necessary than ever, taking into consideration the worldwide economic circumstances. It is essential to make the best business decisions based upon real and exact information. They help to control and diminish costs, to seize opportunities and obtain the profit growth(Turban & other, 2007). Soon, tables and graphs manually conceived for data processing will become history. In the actual context, BI solutions become more than simple solutions of cost reduction: they are business instruments with strategic impact for managers who wish such a power of understanding of processes and opportunities within organizations they lead. The change from the approach ,,pen and paper”, which most of the times servs only to a predominantly tactical management with reduced impact upon activity, to professional BI solutions represents a great step for businesses which find themselves in front of a determining choice for their future(Stodder, 2008). In the last years, most Romanian managers started to adopt slowly but surely, software applications of business intelligence type which offered them support to make decisions in real time on the basis of precise information, to measure, manage and optimize the performances so that companies become efficient and obtain benefits. DESIGN OF SALES ANALYSIS REPORTS WITH THE HELP OF QLIKVIEW APPLICATION In order to design the reports on analysis we used the QlikView application, which is an excellent tool in analyzing the critical information on a business. QlikView is a complete BI platform with ETL functionality (Extraction, Transformation and Loading), especially developed to allow users to rapidly combine data from multiple sources, an in-memory data warehouse and a set of BI instruments well integrated to develop very interactive graphic applications. It fits especially the needs of departments and work groups because of the ease of use and independence from IT. QlikView is a complex and powerful BI software package and data analysis which offers a better way to work with the data of a business(QlikTech International, 2011). The graphic interface offers an increasing interaction to the users. With a few clicks on the mouse, they have immediate access to information that goes from the general level to the level of the slightest details. The organizations, thus, succeed in discovering still unsuspected information, in understanding better what is going on in their current activity and, as such, in making the best decisions for their development. 116 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 QlikView application offers the power to handle great amounts of data in an easy way and allows the data analysis from multiple sources, demonstrations of scenarios “How would it be if?” and printing of complex reports in any way without restrictions(Swoyer, 2008). From the analysis of the reports and charts projected with the QlikView application a manager can answer in a short time the following questions, questions that are vital for the company: 1. Which customers bring the highest/ lowest value? 2. Which parameters affect sales? 3. What competitive advantages does the company offer to its customers as compared to its competitors? 4. Which are the products or industries that lose/ earn money? For exemplification I have considered a company that merchandises many products. The company has many storehouses at different addresses and delivers products to many customers all over the country. The used information refers to: - Articles characterized through: Product Code, Product Name, Weight, Product Group, Group Type; - Customers defined through: Customer Code, Customer Name, Location Code, Customer Location Name, Customer Group, Customer Group Type, Department, Town, Invoicing Code; - Invoice heading which comprises: ID, Invoicing Code, Date, Warehouse Location, Warehouse and Bill - Invoice lines consisting of: ID, Product Code, Quantity and Price. As a result of the connection of QlikView application to spreadsheets which contain data previously explained, we obtain the following image of the database (see figure 1): Figure 1. Image of the database I will present part of the reports made to show the usefulness of implementing a BI solution in a company: 1. Client groups. In this report, there are emphasized the clients from each location, per groups of client. We can notice for each group of clients the total quantity purchased and by changing the option from menu, it is displayed the value corresponding to quantity sold. This report is used to determine the way of distribution of products to clients on each location. We can notice that for example on Bucharest location, the best group of clients is “DET”, fact which doesn’t happen in other locations(see figure 2). 117 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 By simple or multiple selection, we can have a clear image of the quantity sold or value obtained for each group of clients : - on a certain time period (on each day, week, month or year separately, on several months); - for a certain group of products or for a certain product; - for a specific type of clients (partners or non-partners); - for a certain point of sale. Figure 2. Client groups For example if we select a certain product we can visualize information about the name, the customer’s type and location to whom the product was distributed, about the group of product to which the particular product belongs, the warehouse, the delivered quantity and the price of the product. 2. Product groups structure. In this graph it is presented the monthly value realized for all groups of products on each warehouse location. By a few clicks, there can be emphasized the products from certain selected groups corresponding to all groups of clients or to certain types of clients, on a selected period of months. 118 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure 3. Product groups structure 3. Evolutions per periods. In this report we make a detailed analysis of the sales following several dimensions graphically represented on one axis or two. Here we can establish if there is or not logical correlation between the chosen dimensions, on certain periods of time, for example between the average price and quantity (we can study what happens to the quantity if the average price rises, or the other way) (see figure 4). The dimensions of this graph can be changed so that to be displayed the quantities sold and the average price on another period of time (monthly, weekly, daily, annually, etc), for a group of products or many, for a group of clients or many, etc. At the same time, it can be displayed the comparative evolution between other coordinates as for example: quantities sold versus value, number of clients versus number of products, average price versus number of points of delivery, etc. A very important thing for the drawing of all the spreadsheets is the dimension established as representative for them. Thus we used as dimensions: time, location of warehouses, customers, products, etc. These can be selected and altered on each sheet and we can use combinations of these dimensions in order to define groups. 119 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure 4. Evolutions per periods. 4. Daily report. In the following table there are presented for each warehouse location the situations from a day regarding the quantity sold and number of clients. I also realized a comparison between current day and the day from previous week or with 2, respectively 9 days ago. This chart can be modified easily by changing the dimensions, in this way, visualizing the same information grouped differently. For instance, we can find differences in the quantities and number of customers for a group of products , or for other customers or types of customers (partners or non-partners), or from certain warehouses, or from a locality, or from a invoicing code etc. Selections can also be made, for example, we can choose to draw a statistics only for a certain group of products, for a certain customer, a certain geographic area or for a certain group of customers etc. In fact, these selections can be made in all accounting papers built by means of this QlikView application(Manohar, 2008). Figure 5. Daily report Examples of this type can continue. It is important to keep in mind the fact that: 120 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 - from the point of view of the informatician who implements a BI solution within a company, this thing is realized with minimum effort, the solution customization according to company’s needs being very easily to accomplish. - from the manager’s point of view, he has access to correct data in real time and can analyze and make decisions in a short time, which represents a real advantage on the competitive market. CONCLUSIONS One of the most efficient modalities to improve daily operations as well as financial previsions, profitability of certain sectors and hypothetical business scenarios (variation of certain indicators as number of products sold, number of clients, average price, average quantity sold) is the implementation of a business software system which allows managers and employees to make informed decisions when they found themselves in the maximum point of impact, in an easier and simpler way than at present. Thus, the most entitled person to make a decision will have access to valuable information. This is the final goal of software solutions of Business Intelligence type. In Romania, systems of BI type are in best cases spread and used marginally in current activity. Even in the context in which there are certain investments in the field of information technology, a great part of the data used are not coordinated, analyzed or implemented as to improve operational performances. At present, because of the financing restrictions, most managers have to accept a single solution: a better use of resources they already have at hand. Successful BI instruments are not only simple but also relevant: they are simple to allow the access to a great number of users by means of a friendly interactive interface – no matter the type or source of information – and relevant, so that users could use them to answer to their immediate needs and decisions which influence directly the business. BI solutions improve the business’ results providing a much better support to decisions making regarding the activity of the whole organization. This security is given by the qualitative level of received information, these being complete, clear, concise. Thus, the decision-making support can benefit from a competitive advantage on the market and can support considerably the fulfillment of development objectives of the business. Solutions of Business Intelligence type mean reason, saving time, clear and complete image of premises on the basis of which business decisions are made. Moreover, they are solutions in continuous development on the basis of market dynamics and types of management needs. Obviously, in the next 2 years, solutions of Business Intelligence type will be a mandatory condition for business success. REFERENCES 1. A darajan, M. & Srinivasan, C., (2004). Business Intelligence Techniques : A Perspective from Accounting and Finance, Germany: Springer – Verlag Berlin Heidelberg. 2. Dresner, H., (2010). Profiles in Performance: Business Intelligence Journeys and the Roadmap for Change, ISBN 978-0470408865, New Jersey: John Wiley & Sons Inc Hoboken. 3. Henschen, Doug, Next-Era BI: Proactive, Pervasive, Performance- Oriented, (2008), www.intelligententerprise.com/print_article.jhtml?articleID=205906754 4. Hoberman, S., (2001). Data Modeler’s Workbench: Tools amd Techniques for Analysis and Design, New York : John Wiley & Sons 5. Loshin, D., (2003). Business Intelligence: The Savvy Manager's Guide, San Francisco: Morgan Kaufmann Publishers , Elsevier Science. 121 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 6. Manohar S. R., (2008). Qlikview http://businessintelligencedw.blogspot.com/2008/06/qlikview-vs-others.html Vs Others, 7. Moss, L. T., & Atre, S., (2003). Business Intelligence Roadmap: The Complete Project Lifecycle for Decision-Support Applications, Boston: Addison – Wesley, Pearson Education. 8. QlikTech International, (2011). QWT Business Intelligence – Enterprise Script, Sweden: Qlik®Tech International AB, http://www.qlikview.com. 9. QlikTech International (2011). QWT Business Intelligence – Professional Layout, Sweden: Qlik®Tech International AB, http://www.qlikview.com. 10. Raisinghani, M, (2004). Business Intelligence in the Digital Economy: Opportunities, Limitations and Risks, USA: Idea Group Publishing 11. Rasmussen, N., Goldy, P., Solli, P., (2002). Financial Business Intelligence : Trends, Technology, Software Selection and Implementation, New York : John Wiley & Sons. 12. Stodder, David, BI Megatrends, www.intelligententerprise.com/print_article.jhtml?articleID=205602945 (2008), 13. Swoyer, S., (2008). QlikView's Rapid Time-to-Implementation Improves BI Value, http://tdwi.org/articles/2008/12/10/qlikviews-rapid-timetoimplementation-improves-bi-value.aspx 14. Thompson, O. (2004). Business http://www.technologyevaluation.com . Intelligence Success, Lessons Learned, 15. Turban, E., Aronson, J.E., Liang, T.P., & Sharda, R. (2007). Decision Support and Business Intelligence Systems, Pearson, New Jersey: Prentice Hall. 16. Vitt, E., Luckevich & Stacia, M., (2002). Business Intelligence: Making Better Decisions Faster, USA: Microsoft Press 17. Zillman, M., (2010). Business Intelligence http://whitePapers.VirtualPrivateLibrary.net/Business Intelligence Resources.pdf nan 122 Resources, The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 LEVELS OF CULTURE AND BARRIERS IN ORGANIZATIONAL COMMUNICATION Ph.D. Lecturer Angelica-Nicoleta ONEA (NECULĂESEI) “Al. I. Cuza” University, Iaşi, Romania anonea@uaic.ro Abstract: In an organization, the communication problems may occur even if the employees come from the same nation. The individual is influenced by multiple levels of culture, each of them contributing in some way to shaping his cultural identity. National culture, which exerts the greatest influence, may be the basis for creating the cohesion in the organization, beside other values-as its instrument, if it is not the case of a multicultural company. In the latter case, managers are tasked to develop a strong organizational culture, able to ensure the employees’ integration and organization’s adaptation to the environment. The objectives of this article consist in presentation and descriptions of these levels of culture, as well as in suggestion of the induced influences. The qualitative analysis based on deductivetype explanations emphasizes that organizational communication barriers are generated by these levels of culture that, through specific combinations, induce differences between individuals. Key words: cultural barriers, organizational communication, levels of culture JEL classification: M19, Z1 INTRODUCTION The employees in an organization belong to particular different groups and categories at the same time. This can happen even within the organization, especially when we consider the human being as a whole and we perceive him as the result of influences manifested over time. These influences come from various levels of culture, as follows (Hofstede, 1996): - National level, depending on country or countries (for people who migrated during their lifetime); - Regional and / or ethnic and / or religious and / or linguistic affiliation level, because most nations are composed of different cultural and / or ethnic and / or religious and / or linguistic regions; - Gender level, depending on the person’s gender; - Generation level, which separates the parents’ generation from the children’s etc.; - Level of social class, associated with educational opportunities, occupation or profession; - Organizational level, depending on how employees have been socialized into the organization process of their work (Hofstede, 1996). Cultural influences, from several levels, lead to differences between the individuals’ perceptions, creating barriers in communication in general, and in the organizational communication in particular. ORGANIZATIONAL CULTURAL INFLUENCES COMMUNICATION - MANIFESTATION FIELD OF Although the organizational culture is intended to be a tool for the company’s management, through which consensus and full integration of employees are achieved, experts admit that the employees do not enter disarmed culturally in the organization, and there are many levels of culture that influence them. Even if we make reference to an organization that has employees from its own country, communication problems still occur. There is, indeed, a common background, consisting in specific elements of national culture, but also differences, which are particular combinations of the characteristics described by other levels of culture. Problems are manifested more pointed in 123 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 multicultural organizations, because of the differences that arise from the national cultural level and whose influence is stronger on individuals. Below we describe each level of culture in order to identify its influence on the members of an organization, but also the problems that may occur due to the barriers it induces. • National culture refers to the culture of a country. It is the level with the highest influence on individuals, because that is especially acquired early in life, when the image on world is formed. The national culture is distinguished by its particular characteristics that transcend the sum of individual cultures of the groups that compose it. Although we may speak about a continuous evolution of this type of culture, changes are so slow, that they can be observed after several generations (Meier, 2004, p. 22-23). In case of multicultural companies, the barriers generated by the differences identified at this level raise the most numerous problems. This happens also due to the occurred language problems. Nationality reveals specific features of communication at the working place, induced by values that guide the choices of individuals. These grouped values correspond to some dimensions of cultural specificity or to some orientations of societal values. The bigger the differences between values of individuals’ national cultures, the more likely to occur misunderstandings in the organizational communication. • A particular influence on individuals is also manifested by regional culture. When we consider regional cultures we take into consideration several countries or parts of the same country. Regional cultural differences come from historical, geographical, political, ethnic, linguistic, religious, economic, etc. variations, manifested over time. Common elements that gather the members of a region lead to the appearance of some specific cultural features that may start cultural disagreements sometimes, even within the same country. The influence of regional culture on individuals from a particular country depends on the extent of its variations in relation to national culture. That is also a level of culture that leads to barriers in the organizational communication, and stereotypic descriptions can be an example of what differences’ perception is. Obviously, devaluing stereotypes will lead to communication barriers. • More ethnicities can live together on a national territory, as one ethnic group may be located on different national territories. Ethnicity designates a group of people who claims to have a common origin, a name (ethnonym) and a common cultural tradition. Its members are aware they share the same language, same territory and same history (Lapouge, cited Ferreol and others, 2005, p. 283). Each ethnic group is characterized by attitudes, behaviours and positions regarding action, which, in contrast to those of other ethnic groups, lead to new barriers in the organizational communication. There are stereotypes at this level that reflect intolerance, discrimination, unacceptance of alterity. • The linguistic affiliation offers other distinctive features that may sharpen new levels of culture, generating barriers in the organizational communication. Language as externalization and mean of forming the spiritual specificity of nations (Humbold, 2008) is the central element of language, ensuring understanding between individuals of the same culture. It determines the manner of thinking, the logic schemes, the nature of reasoning, the preference for a particular type of communication, the accuracy, the acting position. Each language is actually a gnosiological-type grid that can alter the perception upon the environment, cause of the misunderstandings that occur. Cultural differences related to linguistic affiliation refer not only to the language, but all the idiom related elements. Saussure (1998) distinguishes between idiom (as a possibility to use a language), language (as a set of signs used by a community) and speech (as a speaker’s formulation in a particular language). All these reflect possible areas of building barriers within the organizational communication. • Religion is one of the cultural levels that influence the individuals. This level is particularly important as influence on individual, its values corresponding to the deepest field of values in the human soul. Blunders can be easily produced by ignorance at this level, with the most 124 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 devastating effects. Often it is indicated to avoid topics on religious subjects, especially when the collocutor’s opinions are not known With reference to this level, we further present the criteria of differentiation related to religion as a factor determining a certain cultural specificity, which may suggest areas where problems may occur in the organizational communication. In Table 1 we present the main characteristics that describe two distinct religious universes (Thery, 2002, p. 225-241). Table 1 - Main features in the monotheistic and samsaic universe Criterion Person/group Monotheism - the person matters; - individual responsibility; Time Hierarchy - important, valorous; - equal people, same rights; Economic involvement - the production effort is seen as unit of measurement; Buddhism and Hinduism - the family matters; - transmigration leads to the decrease of individual responsibility; - it does not matter; - fair disparity, according to actions from the past lives; - it appears the moral of relinquishment, of cancellation of desire. Adaptation [A.N.O.] cited Thery, 2002; • Another criterion that may stay at the basis of a cultural demarcation is the gender. Gender differences are not usually described in cultural terms (Hofstede, 1996, p. 33), but in every society exists a feminine culture and male culture. Women and men have different symbols, specific ones, which may make the traditional roles of gender be hardly interchangeable in some societies, or, on the contrary, easily. There are labels that were traditionally attached to the individual in society. The differences are developed in early childhood and they are emphasised in school period, as a result of the groups formed between the members of the same gender. Variations towards the world are induced through these groups. For example, the manner in which the two genders perceive the present in relation to the future varies: for men it is important what they do, for women it is important what they are (Hall, 1992). Similarly, at the level of language, which reflects the social role: women consider communication as the essence of relationships, while men perceive it as a form they exercise control, they keep or demonstrate their independence, they improve their status (Mulvaney, 1994). Hence, men and women have different communication styles, reflected by different objectives and strategies. We talk, therefore, by examples of different perceptions, which lead to communication barriers. • Generation is another criterion of demarcation of new levels of culture, with influence on individual’s behaviour. There are well-known disputes, controversies that arise between generations, due to different mentalities. At the organizational level a reticent attitude towards newcomers occurs quite often, thus problems of status and experience raise barriers to communication. An important factor that contributes to the difference between generations is the technological progress. It should be recognized that, at least in the last half century, progress was impressive, affecting lifestyle, manner of solving the tasks at work, etc. Employees with seniority in the organization, with fewer skills in information technology perceive young people as a threat to their jobs. In this regard we mention that specific research revealed that the American workforce, early this century, came from four different generations, situation that caused problems at work (The Silent Generation, The Baby Boomers, Generation X, The Millennial Generation – see Stanciu, Ionescu, 2005, p. 63). • Social class can be considered as cultural level or criterion of demarcation of some cultures within a culture. Stratifications made upon social class have three elements: similarity of the ways of working, living and thinking; consistency and coherence in time; sense of belonging and solidarity (Halbwachs, cited Ferreol and others, 2005, p. 128). There are close links between these 125 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 elements (for example, the income level determines choices related to career, marriage / partner, area / district of residence). Social class, defined as the position in the hierarchy of society, guided by the economic criteria (income level, ownership, accumulations), education, occupation, system of values, attitudes, language and forms of expression, lifestyle (Jandt, 2007, p. 16; Urse(1)) affects individuals. There are studies (EVS - European Values Survey) that reflect differences induced by this level. According to them, superior social position is associated with positive attitudes towards gender roles, marriage, abortion and euthanasia, environmental policies, support for democratic institutions, intrinsic motivation, and work ethic. Economic elite (managers and owners) is more conservative than the cultural elite (professional workers). Lower social position is characterized by higher levels of religiosity and egalitarianism. The educational variable induces also differences: the more educated people support gender equality more; they are more secular, more post-materialist, more tolerant with immigrants and more intrinsically motivated (Vasile, 2008, p. 374). Professional identity, based on secondary socialization, through which is acquired specialized knowledge relating to a given field of activity, with a specific language and a symbolic world, is required in other elements of specificity, with impact on individuals, inclusive at the level of organizational communication. For Romania, these categories appear in various forms. We illustrate one of the formulas considered relevant to understanding the approached issues (Urse, cited works): the upper class (successful entrepreneurs, bankers, managers of large companies, famous successful lawyers, famous doctors with outstanding professional achievements, some representatives of intellectual elite); middle class (businessmen, entrepreneurs, managers, traders, clerks, technicians, university graduates) working class, peasantry, lower class. • Organizational culture (corporate culture) is another level of culture with a recognized influence on the individual who is analysed, this time, from the activities and working relationships’ point of view. There are different definitions of the organizational culture and we do not intend to develop a deeper analysis on different perspectives from which the concept is discussed; that is the reason we further reference only to few definitions that describe the general meaning. By organizational culture we understand "all the references and records shared in the organization and developed along the company’s history in response to the environmental problems and internal cohesion that are brought in it" (Thevenet, cited Zaiţ, 2002), "system of representations and values shared by all members of the company" (Lemaître, cited Zaiţ, 2002),"the specific way of thinking, feeling and acting that people in an organization have learned, as a result of all the procedures designed by managers, but also the influence of the social environment in which they have lived and have been formed"(Nica, Iftimescu, 2004). Because the organizational communication is the main issue, it is evident that the procedures, rules, organizational practices related to it will influence the employees. It is important that by organizational culture to encourage values such as tolerance / respect for diversity, flexibility, acceptance of the new, cooperation, orientation to learning. From the above mentioned aspects, we notice that nationality is only a factor that leads to differences and when we refer to communication barriers, the linguistic code is only one of them. Other barriers come from the diversity of the axiological valorisation forms in the other cultures of the individual (the social, political and religious environment, the ethnic status, age and gender, etc.), cultures that define him, shape his identity and influence him in the communication process. Misunderstandings may occur due to differences manifested strictly in the communication plan (intonational and rhythmic codes, codes for non-verbal language, narrative codes, ritual codes, regionalisms, professional jargon, etc.), but also because of differences in attitudes, perceptions, thinking etc. 126 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 CULTURAL BARRIERS – CONSEQUENCES OF DIFFERENT LEVELS OF CULTURE Describing the levels of culture that influence an individual, we attain the following findings: - The national culture, the level with the highest influence on individuals, provides a common axiological basis to the individuals from the same country, having a unifying role; - The action of other levels of culture "individualises", fragmentises, diversifies. Important is the plan of discussion. If we consider organizational communication in companies whose employees belong to the same country or which operate in a single country, without business relationships that involve other national cultures, we may speak about that "value core" provided by the national culture. But, if it is about a multicultural company, differences related to national culture also intervene. Which are the consequences of influences coming from these areas, influences that mark the communication behaviour of the employee? Differences appear at the level of perceptions, attitudes, behaviours, positions towards action and towards solutions. Moreover, stereotypes and prejudices that work towards those who are "different", but also the natural tendency to ethnocentrism, lead to barriers in organizational communication. CONCLUSIONS Different levels of culture with influence on the employee generate cultural barriers by the induced differences. It is important in organizations, managers be aware that employees have a cultural background which can lead to problems in communication. The national cultural background can be exploited to enhance consensus in organizations with employees from the same country. This is possible by using the organizational culture as an instrument of employees’ induction. If the company's value system will consist of values compatible with the employees’ ones, but also of new values, which ensure the company’s performance in the specific field of activity and adaptation to the external environment, employees will identify a common ground with what they possess, but, at the same time, they will integrate new values, the same for all, developing thus the common axiological plan. Developing cultural sensitivity and skills on management of differences by the managers are ways to overcome cultural barriers. This should be considered not only in terms of internal organizational communication, but also for external communication. The conclusions remain also valid for the multicultural company, provided that, when employees belong to different cultures, the managers are tasked to develop a strong culture, able to ensure the integration in the organization and to adapt it to the external environment. Although differences lead to problems, we must not forget their positive role (access to a "wide range" of solutions) and that they can be valorised. ENDNOTE (1) Urse, L., Clase sociale şi stiluri de viaţă în România, http://www.scribd.com/doc/6810550/Clase-Sociale-i-Stiluride-Via-In-Romania AKNEWLEDGEMENT This work was supported by the project "Post-Doctoral Studies in Economics: training program for elite researchers - SPODE" co-funded from the European Social Fund through the Development of Human Resources Operational Programme 2007-2013, contract no. POSDRU/89/1.5/S/61755. 127 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration REFERENCES 1. Ferréol, Gilles and Jucquois Guy (2005) Dicţionarul alterităţii şi al relaţiilor interculturale. Iaşi: Editura Polirom. 2. Hall, Edward (1992) La dance de la vie. Temps culturel, temp vecu. Paris: Editions du Seuil. 3. Hofstede, Geert (1996) Managementul structurilor multiculturale. Bucureşti: Editura Economică. 4. Humboldt, Wilhelm (2008) Despre diversitatea structurală a limbilor şi influenţa ei asupra dezvoltării spirituale a umanităţii, Bucureşti: Humanitas. 5. Jandt, Fred (2007) An Introduction to Intercultural Communication: Identities in a Global Community. London: Sage Publication. 6. Meier, Olivier (2004), Management interculturelle. Paris: Dunod. 7. Mulvaney, Becky (1994), Gender Differences in Communication: An Intercultural Experience, http://digilander.libero.it/linguaggiodelcorpo/mulvaney/, accessed in 2009. 8. Nica, Panaite and Iftimescu Aurelian (2004) Management. Concepte şi aplicaţii. Iaşi: Editura SedcomLibris. 9. Saussure, Ferdinand (1998), Curs de lingvistică generală. Iaşi: Polirom. 10. Stanciu, Ştefan and Ionescu Mihaela-Alexandra organizaţional. Bucureşti: Comunicare.ro. (2005) Cultură şi comportament 11. Thery, Benoit (2002) Manager dans la diversite culturelle. Paris: Editions d'Organization. 12. Vasile, Octavian-Marian (2008) 'Stratificare socială în România: o analiză de clase latente', Calitatea vieţii, 19(3-4): 365-388. 13. Zaiţ, Dumitru (2002) Management intercultural. Valorizarea diferenţelor culturale. Bucureşti: Editura Economică. 128 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 A METHODOLOGY FOR MEASURING RESPONSIBLE CORPORATE GOVERNANCE IN COUNTRIES OF EMERGING EUROPE Ph.D. Lecturer Mariana Cristina GANESCU Constantin Brâncoveanu Universitaty of Piteşti, Romania cristina_ganescu@yahoo.com Ph.D. Lecturer Andreea Daniela GANGONE Constantin Brâncoveanu Universitaty of Piteşti, Romania andreeagangone@yahoo.com Abstract: This paper aims to create a methodology to measure responsible corporate governance with the help of an index composed of five sub-indexes, each corresponding to a certain dimension of responsible corporate governance. The research is based on a review of scholarly literature on responsible corporate governance and offers some guidelines for measuring corporate governance in developed and emerging countries. It also aims to determine a responsible corporate governance index based on the following dimensions: shareholders’ rights and equal treatment, relationships with stakeholders, responsibilities of the management team to monitor company objectives, corporate ethical behaviour and transparency, and the implementation of internal and external control systems. The methodology for determining the index of responsible corporate governance enables a ranking of emerging countries in Europe and can be used in any context. Key words: corporate governance, responsible corporate governance, responsible corporate governance index, corporate social responsibility, Emerging Europe. JEL classification: G34, M14, P2. INTRODUCTION Sustainable development policies implemented by some countries of the world have clearly highlighted the key role of corporate social responsibility. Environmental and social responsibilities, but especially those related to responsible corporate governance are an integral part of medium and long-term performance and sustainability. Empirical studies regarding corporate governance conducted in various countries of the world highlight the features of corporate governance in conjunction with economic performance, ownership structure, industry, legal system, control actions and demonstrate the voluntary nature of implementing corporate governance practices. Corporate governance has become an important issue in emerging European countries in recent years, but is still widely unknown in many other countries. In many emerging countries, corporate governance remains a controversial idea in terms of conceptual basis, characteristics, efficiency and future development (Kuznetsov and Kuznetsova, 2009), emphasizing the importance of good corporate governance, which should result in an increase in share price and in attracting capital (McGee, 2008). The purpose of this study is to rank emerging European countries based on an index of responsible corporate governance. First of all, we identified the dimensions needed to measure responsible corporate governance and the components of each dimension. Then we determined a method to calculate the index of responsible corporate governance for emerging European countries. Thirdly, we ranked analysed states according to the value of the index of responsible corporate governance. Finally, we analysed the correlations between indicators that form the various dimensions of responsible corporate governance. We used the initial hypothesis that there is a positive correlation between the dimensions needed to measure responsible corporate governance. 129 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE CONCEPT OF CORPORATE GOVERNANCE - DEFINITIONS The process of identifying definitions for the concept of corporate governance facilitates the understanding of differences between views regarding the content of this concept. The first attempt to explain the concept of corporate governance belongs to Berle and Means (1932) who consider that corporate responsibility refers to the "equitable control" that managers must exert to meet the interests of shareholders. A widely used definition belongs to the Cadbury Committee (Mallin, 2007): "the system by which companies are directed and controlled". Shleifer and Vishny (1997) approach corporate governance while having in mind the means by which "resource providers" and financial investors ensure the profitability of their investments. Corporate governance can mean: „leadership, organizational structures and processes that help ensure that an organization’s functions sustain and extend its strategies and objectives. Put more simply, it is the culture, policies, procedures and controls that help ensure a company will meet its business goals.” (Lamm, 2010a), "a system of rules and norms, of either institutional or market nature, within which various categories of stakeholders, shareholders, management, public administration, staff, customers, suppliers, etc. arise or develop" (Bostan and Bostan, 2010), "a concept that encompasses a wide range of activities, rules, processes and procedures designed to ensure optimal use of resources and corporate strategies in order to meet its objectives " (Dobroţeanu et al., 2011). The development of the concept of corporate governance was made in connection with a number of theories. The agency theory (Jensen and Meckling, 1976) dominates other theoretical approaches of corporate governance and extends the basis theory on the separation of ownership from control, analysing the relationships between those who delegate authority (shareholders) and those who perform services to the benefit of the former (CEOs), as a consequence of information asymmetry. Recent research demonstrates the implications of transaction costs on resource allocation and on the structure of organizations (Iacobuţă and Frunză, 2006). Transaction cost theory states that the transaction is the basic unit of analysis in economics; economic governance is essential to optimizing resource allocation and increasing economic efficiency (Williamson, 1975). Stewardship theory shows that managers, as administrators of the business, are inclined to meet the interests of shareholders. This theory (Donaldson, 1990) eliminates the idea of personal interests, arguing that variations in performance obtained by managers are determined by their position. Stakeholder theory (Donaldson and Preston, 1995) provides a legal framework for the inclusion of stakeholders in the managerial decision-making process (Crane and Ruebottom, 2011). The main goal of management should be to create value and satisfaction for all stakeholders (Aggarwal and Chandra, 1990; Kochan and Rubinstein, 2000). In this context, some research sought to analyse the topic of shareholder value versus stakeholder orientation based on empirical studies of managers from top U.S., UK and European companies (Stadler et al., 2006). A series of corporate governance models have been individualised in scholarly literature. Albert (1993) distinguishes two models of corporate governance: shareholder value model (AngloSaxon model) and stakeholders model (Rhineland model). De Jong (1997) considers that there are three alternative models of corporate governance: American (Anglo-Saxon or market-oriented system), continental (Germanic or network-oriented system) and Latin (represented by companies from Italy, France, Spain, etc.). Yoshimori (1995) believes that we can identify three distinct concepts related to corporate governance: "monistic, dualistic and pluralistic". In another vision (Bostan and Bostan, 2010), the two models of corporate governance are: the “insider system” model and the “outsider system” model. TOWARDS RESPONSIBLE CORPORATE GOVERNANCE According to traditional understanding, corporate governance practices may be involved in societal activity provided that they are fully voluntary and result in a positive contribution to profit. Only for this reason, directors are informed about environmental risks, liabilities and key 130 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 environmental compliance issues the company may be facing (Kuhndt et al., 2004). Starting from this idea, the corporate boards are believed to be accountable only to their shareholders and to no other group in society. Hence, the board is answerable to shareholders and, in some systems, to employees and creditors. Recently, a new approach to corporate governance has been developed which relies on the assumption that man is free and responsible (Aras and Crowther, 2010). On this basis, corporations are viewed as communities of free and responsible persons engaged in a creative project, able to contribute to the common good. The terms "good corporate governance" or "responsible corporate governance" are used ever more often in scholarly literature. Bad governance is being increasingly regarded as one of the underlying causes of all evil in our societies (Shil, 2008). Good corporate governance is a must in ensuring the values required by different stakeholder groups. It enhances the performance of corporations, by creating an environment that motivates managers to maximize return on investment, enhances operational efficiency and ensures long–term productivity growth. Consequently, such corporations attract the best talent available on a global scale. It also ensures the alignment of corporations to the interests of investors and society, by creating fairness, transparency and accountability in business activities among employees, management and the board (Oman, 2001). Good corporate governance in a corporate set up leads to legal maximization of shareholders’ value, in an ethical and sustainable manner, while ensuring equity and transparency to every stakeholder – customers, employees, investors, vendor-partners, government, and community (Murthy, 2006). Another aspect of stakeholder empowered corporate governance is the development of “Leadership for Responsibility”. This refers to utilising the resources of corporations to bring about societal change. A leader in responsible corporate governance sees the whole policy approach as an opportunity rather than a challenge. Leadership requires the creation of a demand for sustainable action rather than answering demands for responsible action (Kuhndt et al., 2004). Some authors believe that corporate social responsibility is an important regulator of corporate governance. Responsible corporate governance „is a stakeholder-oriented policy that allocates responsibilities to societal actors and that will drive corporate accountability” (Kuhndt et al., 2004). Responsible corporate governance is a never-ending process, which progresses through conflicts, under the condition that conflicts are solved, as far as possible, through integration and not through domination and compromise. Therefore, responsible corporate governance lies in entrepreneurial democracy, which systematically questions the organization’s mission and its relation to the common good (Aras and Crowther, 2010). Good corporate governance therefore sets the balance between economic and social growth (Zinkin, 2010). Contemporary experts have identified the elements of responsible corporate governance: “stakeholder empowered corporate governance; management and performance evaluation systems; transparency enhancement; accountability verification” (Kuhndt et al., 2004). Businesses characterized by responsible corporate governance must abide by the following principles (Kuhndt et al., 2004): „assume societal leadership for responsibility; clearly and specifically identify their social, environmental and economic values in accordance with the demands of their stakeholders; define their social, environmental and economic priority areas of action; adopt specific management practices to integrate these values into their operations and take measurable action; disclose comprehensive data on their social, environmental and economic impacts; involve in comprehensive review of their activities; strive for continuous learning”. In our view, responsible corporate governance can be used with direct reference to governance that is based on three important principles: fairness, transparency and accountability. Responsible corporate governance practices are the foundation of the organization's overall vision, decision-making processes and structures that support long-term business sustainability. Adoption of responsible corporate governance practices is considered a voluntary act of organizations (Anand et al., 2006), enabling them to generate economic, social and environmental results. According to this view, best practices in corporate governance require vision, processes and 131 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 structures that ensure long-term sustainability. MEASURING CORPORATE GOVERNANCE IN DIFFERENT STUDIES Macey (1998) suggests three empirical ways of measuring the performance of a system of corporate governance: by determining the level of control exerted by shareholders compared to their participation; by measuring the willingness of entrepreneurs to make initial public offerings of stock; by analysing the functioning of internal and external markets from a corporate control point of view. For this purpose, some studies succeeded in measuring the growing influence of shareholders and the effects this has on industry and even nation-wide relations, and proposed ways to reduce shareholder pressure by trade union actions (Van den Toren, 2000). Most of the attention in terms of corporate governance was geared towards making predictions about the performance of organizations as a result of the choice of corporate governance practices (Gillan et al., 2003) or associating costs to some corporate governance mechanisms (McKnight and Weir, 2009). Indices for measuring corporate governance were developed by many companies and researchers, but most of them are relevant only for developed countries: the corporate governance index developed by Khanna, Joe and Krishna (2001), Klapper and Love (2002), Ananchotikul (2008), the FTSE-ISS Corporate Governance index, the Gompers, Ishii and Metrick index (2003). Also, some institutions, such as the Institutional Shareholder Services, The Corporate Library and Governance Metrics International, have developed corporate governance rankings. Corporate governance issues are the focus of agencies such as Moody's Investor Services, Standard and Poor's and Fitch Ratings. The evaluation of corporate governance for Chinese listed companies focused on six dimensions: „the index of controlling shareholders’ behaviours, board governance index, top management governance index, information disclosure index, stakeholders’ governance index and supervisors’ committee governance index” (Li and Tang, 2007). The results show that the implementation of responsible corporate governance leads to increased profitability, operational efficiency, financial flexibility and security for analysed companies. Another study focused on quantitative measurements of the quality of corporate governance and ownership (Bebczuk, 2005) and used the example of 65 Argentinian listed companies to highlight the considerable effect of governance measures on assets’ profitability. In some emerging countries, the national system of corporate governance is reflected in standards and measures aimed at increasing foreign investment and channelled towards protecting investors (Kuznetsov and Kuznetsova, 2009). The state and dynamics of corporate governance in Russia are described in some studies (Lazareva et al., 2009), which show that most companies operating in that country adhered to standards of corporate governance. Some studies carried out on emerging markets emphasize the connection between corporate governance, investor protection and performance (Klapper and Love, 2002) to better understand the environment in which corporate governance is of greater importance. Another interesting research aims to identify a composite index of corporate governance regulation in European countries between 1990-2005, based on three distinct categories of indexes, “the protection of shareholder rights index, the minority shareholder protection index and the protection of creditor rights index” (Martynova and Renneboog, 2010). A METHODOLOGY TO DETERMINE AN INDEX OF RESPONSIBLE CORPORATE GOVERNANCE FOR EMERGING EUROPEAN COUNTRIES In Romania there are still very few studies on corporate governance (Răileanu et al., 2011; Popescu-Duduială and Stoichin, 2011) that assess corporate governance compliance of listed companies or corporate transparency in applying corporate governance principles. 132 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 This is the reason why we set out to propose a methodology to assess the national level of responsible corporate governance in emerging European countries. Emerging Europe Monitor grouped these countries into three categories (Emerging Europe Monitor, 2012): Central Europe & Baltic States (Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia), Russia & CIS (Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan) and South-East Europe (Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Macedonia, Montenegro, Romania, Serbia, Slovenia). Of these, for Turkmenistan, Uzbekistan, Kyrgyzstan, Tajikistan, Armenia and Belarus no relevant data was found. We found it useful to include Turkey in the analysis because of its geographic location and economic position. The Organisation for Economic Cooperation and Development first established the basic principles of corporate governance in 1999, and then revised them in 2004: ensuring the basis for an effective corporate governance framework; the rights of shareholders and key ownership functions; the equitable treatment of shareholders; the role of stakeholders in corporate governance; disclosure and transparency; the responsibilities of the board (OECD, 2004). Starting from the OECD vision, we recommend the following dimensions of measuring responsible corporate governance, structured as follows: D1 - Shareholders' rights and their equal treatment; D2 - Relations with stakeholders; D3 - Responsibilities of the Management Board in pursuing corporate objectives; D4 – Ethical corporate conduct; D5 - Transparency and the implementation of internal and external control systems. To assess the five dimensions of responsible corporate governance we used the Global Competitiveness Report published by the World Economic Forum (Schwab and Sala-i-Martin, 2012) as a data source. We chose this source because it evaluates all countries covered by our study in a consistent manner, ensuring data comparability. From the multitude of indicators used for reporting, we chose those indicators that cover the content of the proposed dimensions. Dimension 1, "Shareholders' rights and their equal treatment", refers to corporate obligation to protect shareholders' investment and to equal treatment for shareholders, providing secure mechanisms for registration and confirmation of shareholder ownership, voting rights and collection of dividends. To determine this sub-index, we used the following indicators: I1.1 Protection of shareholders and I1.2 - Investment protection. Dimension 2, "Business relations with stakeholders", aims to maintain transparent and fair relations between company and its stakeholders (employees, customers, etc.). In this respect, we chose the following indicators: I2.1 - Hiring and firing practices, I2.2 - Relations between employers and employees, I2.3 - Degree of focus on consumer. Dimension 3, “Responsibilities of the Management Board in pursuing corporate objectives", is assessed with the use of two indicators: I3.1- Management training and I3.2 Delegating responsibilities to employees. Dimension 4, "Ethical corporate conduct", is based on a single indicator (I4), which measures the perception of ethical corporate behaviour in a given country relative to other countries. Dimension 5, "Transparency in the implementation of internal and external control systems", refers to compliance to reporting standards and is determined using indicator I5.1-Compliance with reporting and auditing of financial performance. Any organization needs to maintain independent external auditors as an important tool of responsible corporate governance. Limitations to this study arise from the nature of collected data, which expresses perceptions of respondents in the respective countries. As the countries of the world will improve reporting on their social and economic environment and ensure its continuity, the proposed methodology could be applied to quantitative data generating better scientifically proven results. The index of responsible corporate governance for emerging European countries is a composite index based on five sub-indexes, which correspond to the responsible corporate governance dimensions explained above, and each sub-index is determined by using the chosen indicators. The methodology of calculating the index of responsible corporate governance is the following: 133 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration - the values of each indicator within each dimension are sorted in descending order and the best (maximum) and lowest result (minimum value) are defined; - each value of indicators receives points from 0 to 100 (0 for the minimum value and 100 for the maximum value); - normalization is achieved by applying the following formula: Pi=100*(Xi-valmin)/(valmax-valmin) (1), Where: Xi=the value of the indicator to be normalized, valmax =maximum value, valmin =minimum value; - weighting coefficients are set: each indicator is equally weighted within each dimension and each dimension has equal weight in the overall index; - dimensions are aggregated by multiplying the number of points awarded during normalization with the weighting coefficients (0.50 for D1, 0.33 for D2, 0.50 for D3, 1 for D4 and D5), using the following formula: Pi/d= Pi*C d, (2), Where: Pi/d=points for indicator i after weighting, Pi=points for indicator i, C d = weighting coefficient; - the index is calculated by summing the points of each sub-index, using the following formula (total index will have values between 0 and 1): Ic= (Pi/d1+Pi/d2+Pi/d3+Pi/d4+Pi/d5)/5/100, (3), Where: Ic=composite index, Pi/d1,2,3,4,5=points for indicator i after weighting; - states are ranked in decreasing order in terms of responsible corporate governance, the state with the highest index value having greater awareness of responsible corporate governance. RESEARCH RESULTS By applying the methodology described in the previous section, we determined the value of the responsible corporate governance index (RCGI) for each state. The results show (Table 1) that ten of the twenty-three states have average and above average performance in terms of responsible corporate governance, with RCG index values over 0.5. Estonia ranks first, far from runners up with an index value of 0.911, which shows that the perception of respondents is very favourable to following responsible corporate governance principles. Out of five dimensions, three scored a maximum value. Romania ranked 20th, with a low value of the index. Figure 1 presents a comparison of the RCG index for the top 3 countries and Romania. The differences are significant and our country recorded above average values for only one of the five sub-indexes. 1 100 80 6 60 2 40 Estonia 20 Polonia 0 Lituania România 5 3 4 Figure 1. Romania, compared to top 3 134 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Table 1. States ranked by RCG index value State / acronym Estonia (Est) Poland (Pol) Lithuania (Lit) Albania (Alb) Latvia (Let) Turkey (Tur) Kazakhstan (Kst) Montenegro (Mnt) Slovenia (Svn) Azerbaijan (Azb) Czech Republic (Ceh) Georgia (Grg) Hungary (Ung) Bulgaria (Blg) Slovakia (Svc) Macedonia (Mcd) Moldavia (Mld) Bosnia-Herzegovina (BoH) Croatia (Crt) Romania (Rom) Ukraine (Ucr) Russia (Rus) Serbia (Srb) Sub-index D1 71.3 66.2 59.5 88.3 65.4 68.3 88.2 75.8 57.3 74.9 56.6 66.9 44.9 57.4 44.0 64.0 38.2 27.2 29.4 51.5 20.5 20.5 16.3 Sub-index D2 84.4 55.3 63.3 84.6 63 71.8 64.4 49.6 36.4 84 54.4 55.4 48.7 54.7 45.2 49.7 37.5 56.9 22.6 19.8 60.1 25.2 15.9 Sub-index D3 100 48.7 57.5 55.8 51.3 37 39.9 57.7 54.1 41.7 56.6 15.8 15.8 21.2 45.1 2.6 23.9 46.1 15 12.4 6.2 7.9 7.1 Sub-index D4 100 57.9 47.4 42.1 47.4 47.4 42.1 57.9 57.9 42.1 15.8 52.6 26.3 21.1 15.8 26.3 15.8 0 26.3 5.3 5.3 15.8 0 Sub-index D5 100 82.4 70.6 23.5 52.9 52.9 41.2 29.4 52.9 11.8 64.7 29.4 76.5 29.4 29.4 35.3 23.5 5.9 23.5 11.8 0 0 5.9 Index GCR 0.911 0.621 0.597 0.589 0.560 0.555 0.551 0.541 0.517 0.509 0.496 0.440 0.424 0.368 0.359 0.356 0.278 0.272 0.234 0.201 0.184 0.139 0.090 To demonstrate the existence of connections between the indicators that compose responsible corporate governance dimensions, we applied the correlation method. The results (Table 2) obtained using Excel’s Data Analysis show very strong correlations between “Management vocational training” and “Compliance in terms of reporting and auditing of financial performance” (value 0.75), between “Management training” and “Delegation of responsibilities to subordinates” (value 0.74), between “Management training” and “Shareholder protection” (value 0.71), between “Shareholder protection” and “Ethical corporate conduct”, between “Shareholder protection” and “Compliance in terms of reporting and auditing of financial performance”. Table 2. Results of statistical correlation I 1.1 I 1.2 I 2.1 I 2.2 I 2.3 I 3.1 I 3.2 I4 I5 I 1.1 I 1.2 I 2.1 I 2.2 I 2.3 I 3.1 I 3.2 I4 1 0.281021 0.183219 0.630532 0.633708 0.710048 0.537535 0.671693 0.670343 1 0.351694 0.435429 0.204991 0.075189 0.294665 0.444015 0.068146 1 0.523895 0.053439 0.001229 -0.0682 0.10375 -0.20113 1 0.518598 0.670689 0.566228 0.583298 0.420803 1 0.672739 0.613186 0.546065 0.576502 1 0.745555 0.687856 0.752921 1 0.639744 0.44626 1 0.69684 I5 1 Also, there are no connections between “Hiring and firing practices” and “Delegation of responsibilities to subordinates” and between “Hiring and firing practices” and “Transparency in implementing internal and external control systems”. In this study we developed a two-dimensional classification of countries of emerging Europe using the responsible corporate governance index and the GDP/capita (as an indicator of the level of economic development of the analysed states). We aimed to emphasize that responsible corporate governance is related to economic development by applying descriptive statistics (Adams 135 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration et al., 2007), which allows a graphical representation of data. Thus, we were able to observe a scattering of states based on two elements (scatter plots). Index GCR 100 Est 90 SENSITIVES PERFORMERS 80 70 60 Alb 50 Mld 20 Svn Ung Blg Mcd 30 Pol Lit Let Ceh Grg 40 LOSERS Tur Kst Mnt Azb Svc INDIFFERENTS BoH Crt Rom Ucr Rus 10 Srb 0 0 5000 10000 15000 20000 25000 30000 GDP/capita Figure 2. Two-dimensional classification of states of emerging Europe Figure 2 shows four categories as follows: 9 Performers are countries with excellent performance in terms of corporate governance and the highest level of GDP/capita. Estonia’s noteworthy position is based on the best performance in corporate governance, although its economic development places it slightly above average; Czech Republic and Slovenia’s positions are also worth mentioning because, while they do not benefit from the best economic conditions, they achieved average performance in terms of corporate governance. 9 Losers represent about a third of the emerging European countries, including Romania, and have a low level of both responsible corporate governance and economic development. We believe that these countries can improve their business performance and competitive position in international markets by using tools and practices of responsible corporate governance. 9 Sensitives are those who have above average scores in terms of responsible corporate governance index, but extremely low levels of economic development. This paradox can be explained by a favourable perception of respondents. 9 Indifferents are the category of states with real opportunities of developing responsible corporate governance practices, as they have higher GDP/capita. However, they have a correct perception of the importance of adopting responsible corporate governance. We consider that the methodology used to determine the responsible corporate governance index and to establish a dimensional classification of states can also be applied to developed countries, not only to emerging ones. CONCLUSIONS Responsible corporate governance involves a long-term vision that integrates economic, social and environmental responsibilities into the business strategy, highlighting opportunities and allocating capital to meet the interests of shareholders. The role of corporate governance is manifested in: creating value for the corporation and supporting transparency (Lamm, 2010b); protecting shareholders' rights and ensuring their equal treatment, acknowledging the interests of all entities that develop relationships with the company, assuming responsibility by the Board of Directors, integrity and ethical behaviour, transparency in implementing internal and external control systems to certify the validity of corporate financial reports (Dobrotă, et al., 2011). We therefore consider that responsible corporate governance has the following functions: allows monitoring corporate activities with the purpose of following its basic principles, supports the 136 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 control of activities in order to abide by the principles of social responsibility, protects shareholder investment, reflects the importance of corporate management and corporate monitoring, supports sustainable corporate development. As well as being fundamental to investor confidence, good corporate governance is essential to attracting foreign new investment, particularly for developing countries, where good corporate governance is often seen as a way of attracting direct investment at a favourable rate (Mallin, 2007). It appears that not even scholarly literature is very concerned with measuring responsible corporate governance, but rather studies the voluntary aspect of corporate governance, in general, and the legal regulations of different states aimed at imposing the principles of corporate governance. The responsible corporate governance index established in this study encompasses the major aspects of governance that any investor would want to know, possibly in the form of sub-indexes. The results of applying this methodology to determine the index highlights major differences in perception between emerging European countries, which stem from the environment that corporations create in those countries. The ranking of emerging European countries into categories based on responsible corporate governance index and GDP/capita shows interesting relationships, perception differences and paradoxes. The study shows that little is known about the role of responsible corporate governance in most of the analysed states. However, the research can be interesting for investors who establish their investment strategy based on a correct understanding of the specificity of responsible corporate governance, possibly based on rankings like the one proposed by our study. ACKNOWLEDGEMENTS This work received financial support through the "Postdoctoral Studies in Economics: a training program for elite researchers – SPODE" co-funded by the European Social Fund as part of the Human Resources Development Operational Programme 2007-2013, contract no. POSDRU/89/1.5/S/61755. BIBLIOGRAPHY 1. Adams John, Khan Hafiz T.A., Raeside Robert, White David, (2007), Research methods for graduate business and social science students, USA: Sage Publication Inc. 2. Aggarwal Raj, Chandra Gybe, (1990), Stakeholder Management Opportunities and Challenges, Business, 40(1), pp.48-51. 3. Albert Michel, (1993), Capitalism vs. capitalism, London: Whurr Publishers. 4. Ananchotikul Nasha, (2008), Does Foreign Direct Investment Really Improve Corporate Governance? Evidence from Thailand, Bank of Thailand Discussion Paper DP/03/2008. 5. Anand Anita, Milne Franck, Purda Lynnette, (2006), Voluntary Adoption of Corporate Governance Mechanisms, Canada: The Berkeley Electronic Press. 6. Aras Güler, Crowther David, (2010), A Handbook of Corporate Governance and Social Responsibility, England: Gower Publishing Limited. 7. Bebczuk Ricardo N., (2005), Corporate Governance and Ownership: Measurement and Impact on Corporate Performance and Dividend Policies in Argentina, Inter-American Development Bank, Center for Financial Stability and Universidad Nacional de La Plata, USA: Felipe Herrera Library. 8. Berle Adolf A., Means Gardiner C., (1932), The Modern Corporation & Private Property, New York: Harcourt, Brace & World Inc. 9. Bostan Ionel, Bostan Veronica, (2010), The role of internal audit in optimising corporate governance in groups of companies, Theoretical and Applied Economics, 2(543), pp.63-84. 10. Crane Andrew, Ruebottom Trish, (2011), Stakeholder Theory and Social Identity: Rethinking Stakeholder Identification, Journal of Business Ethics, 102, pp.77-87. 137 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 11. Dobrotă Cristina, Cocean Radu, Bogdan Anamaria E., Bucur Ion, Bălăceanu Cristina, Dobre Elena, Agachi Paul Ş., Herbil Mihaela, (2011), University Governance, Bucharest: UEFISCDI. 12. Dobroţeanu Camelia L., Răileanu Adriana S., Dobroţeanu Laurenţiu, (2011), External audit – auditing committee – internal audit trio, in the context of corporate governance provisions, The Financial Audit Journal, 2, pp.3-11. 13. Donaldson Lex, (1990), The ethereal hand: organizational economics and management theory, Academy of Management Review, 15, pp.369–381. 14. Donaldson Thomas, Preston Lee E., (1995), The stakeholder theory of the corporation: concepts, evidence and implications, Academy of Management Review, 20(1), pp.65–91. 15. Gillan Stuart L., Hartzel Jay C., Starks Laura T., (2003), Industries, Investment Opportunities and Corporate Governance Structures, TIAA-CREF Institute, pp. 1-48. 16. Gompers Paul, Joy Ishii, Metrick Andrew, (2003), Corporate Governance and Equity Prices, The Quarterly Journal of Economics, 118(1), pp.107-155. 17. Iacobuţă Andreea O., Frunză Ramona, (2006), The relationship between institutional efficiency and economic growth from the New Institutional Economics Perspective, Scientific Annals of „Alexandru Ioan Cuza” University, Economic Science Series, p. 246249. 18. Jensen Michael C., Meckling William H., (1976), Theory of the Firm, Managerial Behavior, Agency Costs and Ownership Structure, Journal of Financial Economics, 3, pp.305-360. 19. Jong Henk M. de, (1997), The governance structure and performance of large European Corporations, The Journal of Management and Governance, pp.5-27. 20. Khanna Tarun, Joe Kogan, Krishna Palepu, (2001), Globalization and Corporate Governance Convergence? A Cross-Country Analysis, NYU Stern. 21. Klapper Leora F., Love Inessa, (2002), Corporate Governance, Investor Protection and Performance in Emerging Markets, Policy Research Working Paper Series, Development Research Group Finance, The World Bank, 2818, pp. 1-35. 22. Kochan Thomas A., Rubinstein Saul A., (2000), Toward a Stakeholder Theory of the firm: the Saturn Partnership, Organization Science, 11(4), pp.367-386. 23. Kuhndt Michael, Tuncer Burcu, Andersen Kristian S., Liedtke Christa, (2004), Responsible Corporate Governance – An Overview of Trends, Initiatives and State-of-the-art Elements, Wuppertal Institute for Climate, Environment and Energy, 139, pp.1-70. 24. Kuznetsov Andrei, Kuznetsova Olga, (2009), Corporate Governance in Russia: Concept and Reality. In: Robert W. McGee, ed., Accounting reform in transition and developing economies, Ch. IV, pp.445-457. 25. Lamm Jacob, (2010a), The Rise of Governance. In: Jacob Lamm, Under Control, Governance Across the Enterprise, USA: Springer, Ch.1, pp.1-13. 26. Lamm Jacob, (2010b), Governance Today. In: Jacob Lamm, Under Control, Governance Across the Enterprise, USA: Springer, Ch.2, pp.14-24. 27. Lazareva Olga, Rachinsky Andrei, Stepanov Sergey, (2009), A Survey of Corporate Governance in Russia. In: R.W. McGee (ed.), Corporate Governance in Transition Economies, pp. 315-349, USA: Springer Science and Business Media LLC. 28. Li Wei’an, Tang Yuejun, (2007), An evaluation of corporate governance evaluation, governance index (CGInk) and performance: evidence from Chinese listed companies in 2003, Frontiers of Business Research in China, 1(1), pp.1-18. 29. Macey Jonathan, (1998), Measuring the Effectiveness of Different Corporate Governance Systems: Toward a More Scientific Approach, Journal of Applied Corporate Finance, 10, pp.16-25. 30. Mallin Christine A., (2007), Corporate Governance, 2nd Edition, New York: Oxford University Press Inc. 138 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 31. Martynova Marina, Renneboog Luc, (2010), A corporate governance index: convergence and diversity of national corporate governance regulations, CentER Discussion Paper, 201017, pp.1-35. 32. McGee Robert W., (2008), Corporate Governance in Transition Economies, USA: Springer Science and Business Media LLC. 33. McKnight Phillip J., Weir Charlie, (2009), Agency cost, corporate governance mechanism and ownership structure in large UK publicly quoted companies: A panel data analysis, The Quarterly Review of Economics and Finance, 49, pp.139-158. 34. Emerging Europe Monitor, (2012). Retrieved from: <http://www.emergingeuropemonitor.com/lp/trial.php?gclid=CMHhtij5bMCFYlb3god0UoAkQ>. 35. Murthy Narayana R.N., (2006), Good Corporate Governance – A checklist or a mindset? In: Robert P. Maxon Lecture, George Washington University. 36. OECD, (2004). Principles of Corporate Governance, OECD Publications Service, France: Paris. 37. Oman Charles P., (2001), Corporate Governance and National Development, OECD Development Center, Technical Papers No. 180, Paris. 38. Popescu-Duduială Lorena, Stoichin Elena M., (2011), Corporate governance in the context of the 2011 financial crisis: proofs from world financial institutions, Annals of “Constantin Brâncuşi” University in Tg. Jiu, Economics Science Series, 3, pp.100-104. 39. Răileanu Adriana S., Dobroţeanu Camelia L., Dobroţeanu Laurenţiu, (2011), Current problems on measuring corporate governance in Romania, The Financial Audit Journal, 1, pp.11-15. 40. Schwab Klaus, Sala-i-Martin Xavier, (2012). The Global Competitiveness Report 2012– 2013: Full Data Edition, Geneva: World Economic Forum, The Global Benchmarking Network. 41. Shil Nikhil C., (2008), Accounting for good corporate governance, JOAAG, 3(1), pp.22-31. 42. Shleifer Andrei, Vishny Robert W., (1997), A Survey of Corporate Governance, The Journal of Finance, 52(2), pp.737-783. 43. Stadler Christian, Matzler Kurt, Hinterhuber Hans, Renzl Birgit, (2006), The CEO’s attitude towards the Shareholder Value and the Stakeholder Model. A comparison between the Continental European and the Anglo-Saxon Perspectives, Problems and Perspectives in Management, 4(3), pp.41-48. 44. Van den Toren Jan P., (2000), Employees and corporate governance: the Dutch experience in the European context, IIRA2000/RIALS Special Corporate governance and industrial democracy, Tokyo, pp.36-50. 45. Williamson Oliver E., (1975), Markets and Hierarchies: Analysis and Antitrust Implications, New York: Free Press. 46. Yoshimori Masaru, (1995), Whose Company is it? The Concept of the Corporation in Japan and the West, Long Range Planning, 28(4), pp. 33-44. 47. Zinkin John, (2010), Challenges in implementing corporate governance, Singapore: John Wiley & Sons. 139 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 MULTINATIONAL CORPORATIONS IN THE ARCHITECTURE OF GLOBAL ECONOMY Ph.D. Rozalia KICSI “Stefan cel Mare” University of Suceava, Romania rozaliak@seap.usv.ro Ph.D. Simona BUTA “Stefan cel Mare” University of Suceava, Romania simonab@seap.usv.ro Abstract: In the business profile of the beginning of 21st century, the relations and interdependencies are expanding on a global scale; at the moment, much more than before, the production, capitals and people are becoming more and more interconnected; the business entities considerably extend their activities, becoming more global than international. More and more companies, many of them achieving sales figures higher than the GDP of some countries, consider every corner of the globe as a feasible source of raw materials, cheap labour force or market opportunities. The consolidation of the role of multinational corporations in the global economy has led to numerous debates on the international stage. However, even though MNCs stands for a significant force in the global economy, ‘the protagonists’ remain the nation- states. The national economies are regarded as the main cells of the global economy. Key words: global economy, multinational corporations, nation state, international business JEL classification: F00 NATIONAL AND TRANSNATIONAL INTRODUCTORY CONSIDERATIONS IN THE GLOBAL ECONOMY - During the post-war period and in the first years of the 21st century, there are brought into discussion a series of aspects regarding the role and importance of the nation-state in a more and more dynamic and interdependent global economy; its ‘non-state actors’ acquire a growing influence and become significant when coming to ‘the game rules’. During centuries, the state identified itself with an economic force, and not only; the state actors continue to play the most important role in the sphere of international relations, but during the recent decades, the power balance tends to lean more and more towards the transnational actors, especially those of multinational corporations type. G. H. von Wright states that ‘the nation-state erodes itself… the erosive forces are transnational… the transnational forces are mainly anonymous, and therefore, difficult to identify.’ (Wright, 1997, p.49) The majority of analysts agree with the idea that we face a transformation regarding the power of the states; this transformation does not produce itself in the sense of diminution, but it is a reconstruction of power around the consolidation of both internal and international relations. (Weiss, 2002) There are more and more voices claiming a transition from the nation-state to the global community, as well as an erosion of the state roles as a dominant international actor. (Florea, 1982) During the last decades, ‘the architecture’ of the international business profile has significantly modified; the scaffolding is represented by the extraordinary globalization of production, being based not only on exporting raw materials or manufactured products, but also focusing on the organization of production outside the national borders. (Toffler, 1983) The world continues to be divided into national states, but, once the multinational corporations have appeared, the world’s classification into political entities mutually exclusive interconnects with a network of economic institutions. Alvin Toffler states that in this matrix, the power that the national state used to have once as a dominant force in the world’s arena, now diminishes substantially, at least relatively speaking. The transnational corporations, through the proportions they have acquired, 140 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 took over some of the attributes of the national state, when referring to the power report on a world scale; the development of the transnational corporations have not strengthened the role of the national state; on the contrary, they have diminished it. (Toffler, 1983, p.436) *** The UNCTAD's have shown the fact that the magnitude of the corporatist phenomenon in the world economy follows an ascending trend. Thus, in 1983, the incomes achieved by the biggest 200 multinational corporations were the equivalent of 25% of the global GDP, and in 2005, they were equal to 29,3% of the world GDP; this rise is extended proportionally if one takes into consideration the new value created inside these companies. (Roach, 2007) A suggestive image can be also seen when referring to the comparison between multinational corporations and national economies. Sarah Anderson and John Cavanagh have analyzed the corporatist phenomenon, reaching to a series of conclusions that offer a perspective towards its amplitude and extension; thus, from the world’s 100 biggest economic entities, 51 are global corporations, while 49 are national economies. (Anderson, Cavanagh)(1) 200 giant corporations, many of them bigger than many national economies (for example: Wall Mart is larger than countries like Israel, Poland, Greece; General Motors is larger then Denmark; Toyota is bigger than Norway; Ford is bigger than South Africa etc) are controlling more than ¼ of the world’s economic activity. In 2000, ExxonMobil registered about 63 billions USD, more than the GDP of countries like Hungary, New Zeeland, Pakistan etc. According to the same report, the combined sales figure of the first 200 multinational corporations was, in the same year, higher than the GDP of 182 countries of the world (except for The United States of America, Japan, Germany, France, Italy, Great Britain, Brazil, Canada and China). Yet, far from creating the global village, these corporations give birth to a global economic apartheid, to some real production networks, consumption and capitals that generate benefits only for about 1/3 of the world population. (Anderson, Cavanagh) In conclusion, it can be said that these economic entities are real forces that cannot be ignored anymore nowadays. The process of the rising integration of contemporary economic relations, present during the last decades of the 20th century and the beginning of the new millennium, had as a premise the expansion of the multinational corporation, and therefore, the intensification of the investment, technological and informational tides between the issuing countries and the receiving economies, leading inevitably to the activation of the structures generating the socio- economic progress, and thus, to the creation of the new world economic system. (Dambischi, 2004) THE INTERNATIONAL BUSINESS ENVIRONMENT Any business activity takes place in a milieu mostly shaped by politics; the implication/ intervention of the state is almost omnipresent, irrespective of the domain where affairs are developed. In some areas, the countries encourage the free rivalry, and they self-restrict their intervention over the market; in other regions, the states become business entities themselves, and they forbid competition. In some areas, the markets are dominated by oligopolies or business cartels; in others, the big companies are forcedly divided into smaller companies. However, it is appreciated that the international business environment is the most favorable to creating richness by MNCs. (Goldstein, Pevehouse, 2008) In the complexity of developing contemporary systems there occur tendencies of crystallization of entities that surpass both cultures and borders. ‘Over the planet there are thrown so-called networks that tighten it as if they would protect it from disintegration. One belongs to the instantaneous communication, another one is related to unlimited information, another relates to the financial side or the global economy; a network refers to ecology, another regards both the security 141 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 and political institutions, all of them overlapped on the old network of scientists and on the ancient one of the universal ideal.’(Malița, 1998) The changes from the post-war period regarding the structure of the world economy have created new conditions focused on the development of the global economic circuit of values. These modifications were the result of the changes recorded on the world political map, as well as the effects of the technological revolution. Another factor leading to the development of the global economic circuit was represented by the intensification of the international economic interdependencies, generated by the mutual relations between the world states. This economic circuit reflects the place occupied by every country when referring to the international division of work. (Dicționar Economie, 2001)(2) On the other hand, the multidimensional universe specific to the contemporary period is mainly the result of important activities conducted by some multinational companies. These are economic structures whose bases are to be found inside a determined state, and which own, administer and control (to a higher or lower extent) branches that work in other countries, displaying both facilities and employees. Inside this strategy that is directly focused on the global environment and global market, there are different international transactions belonging to trade, cooperation or implantation methods, all of them helping to the development of global opportunities. The main trends identified for the global business profile can be classified as follows (Wall a.o., 2012) 8 The dynamic growth of trade and investments. In 2003, the world exports of good and services had a doubled value compared to that of 1980. During the same period, the direct foreign investments rose fourth times. During 1978- 2003, the global exports of goods and services recorded a rising rate of 5% annually. The developing countries strengthened their position regarding global exportation, recording higher rates of GDP than the rich countries. 8 The rapid growth of cross- border fusions and acquisitions. Starting especially with 1990, the acquisitions and over-border fusions knew a pronounced growing rhythm (despite a decline registered during 2000- 2002); most of them could be seen in the financial services system, insurances, telecommunications and mass-media. During 1990- 2002, for example, the value of these services rose from about 150 billions USD to almost 600 Billions USD. As a result, the largest MNCs extended their profits abroad with up to 20%, the hired labour force up to 19%, and the sales figure up to 15%. 8 More liberalized market on a global scale. This fact has direct consequences over the development of goods, services and capitals at a global level. 8 More globally dispersed value chains. The liberalization of markets lead to the intensification of the global competition, which, together with the rapid technological changes induce pressure to the large companies in order to select the best locations for market and production. As a result, MNCs are more and more stimulated to choose other locations for certain production/ activities sectors in the low-cost regions. In other words, MNCs are engaged into a continuous race for rising the competitive advantages in terms of costs, resources, logistics and markets; being somehow forced to reconfigure their geographical localization of activities. 8 Tripolarization. ‘The old bi-polar global economy dominated by North America and Europe has turned into a tri-polar economy, through the presence of South-East Asia on the international stage. These three regions concentrate about 80% of the total value of the world exports and about 84% of the added value in the processing industry. The projections for the next decades show that countries such as China, India, Indonesia, South Korea, Thailand and Taiwan will be placed in top ten. This will lead to MNCs’ attention regarding these regions. 8 The proliferation of the regional trading arrangements. The last decades have been marked by a proliferation of the regional commercial blocks, based on preferential treatments concerning the goods and services trade. This has generated an internalization tendency, meaning that MNCs tends to locate the productive capacities in the integrated spaces, thus 142 The USV Annals of Economics and Public Administration 8 8 8 8 8 Volume 12, Issue 2(16), 2012 avoiding either the protectionist or discriminating borders, and benefiting from the other associated advantages. Growth of bilateral investment and trade treaties. The increase of sovereign wealth funds. This one can refer to investment resources, separately managed from the official resources; these funds have been stored by the governments as a result of the price increase concerning the exporting industry (for example, energy, food and other main products). Generally, these funds are invested in highrisk projects that may have consistent incomes in the future. Growth of ‘defensive techniques’ to combat global insecurity. Many analysts focused their attention on the parallel between the rapid growth of the formal, legal relations between countries and the proliferation of the illegal ones (including activities associated with the international terrorism). It is supposed that some features of globalization are meant to generate such consequences; it is mainly about the erosion of the nations’ power and control, as well as the development of new communicative methods, more difficult to detect. Changing area patterns of international costs. MNC is mostly interested in the cost of the labour force (both the salaries and non-salaries, contributions to social insurances, the leave payment etc). Globalization as a multidimensional process. Globalization is seen by specialists from at least four perspectives: - the economists focus themselves on the growth of international trade, of capital circuits and of the MNC’s predominance over the global and aboriginal activities - the political analysts consider globalization as a process that generates the undermining of the nation- state and shapes new governing forces - the sociologists see globalization as the occurrence of a global culture; moreover, they take into consideration the global companies as dominating forces over the media industry - the experts concerning international relations tend to focus on the amplification of the global conflicts and on the consolidation of the international institutions. THE MULTINATIONAL ACTIVITY IN A GLOBAL CONTEXT The dynamic of the business environment, strongly stimulated on the one hand by the radical political changes from the states that used to have centralized economies, and on the other hand by the magnitude of the economic liberalization all over the world, significantly developed the opportunities for the multinational corporations. The quickness with which these economic forces are spreading is emphasized by the fact that in 1997 UNCTAD estimated the existence of about 45,000 MNCs, having approximately 280,000 office branches, while in 2009 their number got to 82,000, having over 800,000 branches. (UNCTAD, 1998, 2012) At least 12% of these branches were present in the developed countries. China was hosting more than 280,000 branches, representing over 36% of the world total and approximately 69% of the total of the branches implanted in the developing countries. MNCs concentrates a significant part of the industrial investments, production, trade and labour force.(Cherunilam, 2012) While developing, a company has the tendency to surpass the local, regional and national restrictions of the business environment through the extension of activities in the global economic space. Among the most important factors that generate the irreversible engagement of a company in the global economy, in various rhythms but more and more dynamic, there can be identified the following aspects(Ciobanu, Ciulu, 2005) • the increasing diversification of markets, products and technologies; • the increasing influence of the financial or legal issues on an international scale; • the emerging of the ecological restrictions in the economic universe. The multinational corporations agree to invest in other countries the moment they have identified the existence of certain advantages: 143 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 - comparative: the technological development, the dissimilitudes regarding the profit rate and the risk level, the differences concerning the transport costs or the disparities from the financial domain;(Fatehi, 1996) - competitive: the enlargement of the perspective regarding the business profile, the possibility of locating the production capacities, the direct knowledge of the market requests, the projection, production and the efficient marketing or providing superior products in terms of quality/ price; (Porter, 1990) - strategical: the owning of an acknowledged technology, the distinction between products, the owning of a famous brand, the managerial expertise, expert knowledge, the establishing of relations stipulated by contract, the creation of own organizational structures. (Andreff, 1996) The impact of multinational corporations can be analyzed differently. As it has been stated above, some surveys compare these entities with the national economies. UNCTAD, in World Investment Report (which offers one of the most comprehensive annual images towards the circuit of foreign investments and the situation of transnational corporations) analyzes the corporatist phenomenon according to a series of factors such as: the volume of the economic resources held abroad, according to the transnationality index or the sales volume. Starting with 1995, UNCTAD calculates a composite index, index of transnationality (TNI) according to the share of economic resources abroad out of the total of active resources, the share of sales abroad out of their total, the share of the employees abroad out of the total of the corporation’s employees. This index can be calculated the same as an arithmetic average, as follows: (UNCTAD, 1995) TNI= (economic resources abroad/ total economic resources + sales abroad/ total sales + employees abroad/ total employees)/3 This index offers an image about the magnitude of the activities developed by a company on the international market. Other indicators used by UNCTAD when analyzing the business internalization are (UNCTAD, 1995): - total assets of foreign affiliates- these are the tangible resources in the intangible ones existent in the operational unities outside the origin country; they quantify the investment force of a multinational corporation, and a high concentration of these abroad can reflect a much higher attraction of the international business environment in comparison with the domestic one (under the aspect of the given facilities, costs or the market absorption capacity). - sales of foreign affiliates- represent the net value of the sales made by the branches abroad (the sales gross value diminished by the added value tax and other taxes); they may include the intercompany exports as well, meaning the exports made by the mother company towards the branches. This indicator also reflects the intensity of the concentration of companies towards the national or international markets. - employment by foreign affiliates - we refer here to the number of employees hired on the basis of a labour contract, either full time or part time, in the operational unities abroad. Generally, this indicator is connected with the amount of the economic resources abroad, but it also depends on other factors, such as the nature of the company’s activities, the differences indicated between the costs of the labour force etc. - the network- spread index, NSI, offers an image over the dimension of transnationality; it is related to the number of countries where the corporation was implanted. A high value of this index reflects high implantation costs, but also good knowledge regarding the external market, the capacity of valuing the opportunities provided by the international markets and so on. A limit of this index would be the fact that it does not offer an image regarding the implication degree of the corporation in the host economies. In order to make a comparison with other indicators, such as the transnationality index, NSI calculates the reference of the countries where the company has office branches to the total f the potential countries where it could be implanted. This potential number is 144 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration given by the total number of countries that benefit from this or that are investment sources, less the origin country. If we analyze the expansion of the corporatist phenomenon at a global level through the indicators mentioned above, there can be seen a tendency of amplification in the last decades. Table no. 1. Corporatist phenomenon at a global level Years 1990 Item (bil. USD) 2005-2007 2009 2010 2011 (pre-criză) Sales of foreign affiliates 5102 20656 23866 25622 27877 Value added of foreign affiliates 1018 4949 6392 6560 7183 Total assets of foreign affiliates 4599 43623 74910 74609 82131 Exports of foreign affiliates 1498 5003 5060 6267 7358 Employment by foreign affiliates (mii) 21458 51593 59877 63903 69065 Source: * * * World Investment Report, 2012, www.unctad.org CONCLUSIONS The large multinational corporations represent nowadays true economic, political, even cultural forces, impossible to ignore in the contemporary business environment. The big corporations have an impact over billions of people’s lives, most often in a complex and vague manner. The concepts of multinational corporation, global corporation, transnational corporation are mixed when speaking about international affairs; they depict the same reality, that is a company that owns and manages branches in at least two countries. Some analysts consider the expansion of the multinational corporations as a positive force, generating progress, working places, low prices, quality products etc. Some others accuse these entities of exploiting the workers, controlling/ influencing the adopting process concerning public politics, destroying the environment and degrading the cultural values. Irrespective of the position we are placed on, we are sure about one fact: the global corporations have become an important presence in the global business profile, and their position continues to improve/ consolidate in the future as well. From this point of view, the issue that comes out focuses less on the role of the corporations in the modern economy/ society, but mainly on their adapting to the major purposes of the society, be they economic or not. These entities have created new mechanisms and have determined transformations in the contemporary competitive milieu. In the same time, they have seriously brought into discussion the role of the nation state and even opened the way to the erosion of its position in the sphere of international business. It is out of question that the multinational companies and their investment measures have a major impact upon locating the economic activities in the world, upon the international trade pattern and the national growing rates of both economy and productivity. Irrespective of the development level of every country, MNC represents important technological sources, capital, knowledge; their activity has a major impact towards the global distribution of richness. MNCs has a relatively long history in the global economy; the corporatist power has risen considerably towards the end of the 19th century. At present, the multinational corporation occurs as a real global economic system, a complex mechanism that has dispersed components all over the world, but which are interconnected, evolving and transforming themselves permanently. This evolution and transformation is an active response to the dynamic and changes of the global business milieu, focused on the main objective that is of valuing the competitive advantages and maximizing the profits. 145 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Scale economies have contributed to the expansion/ growth of the multinational corporations; their dominant feature remains though the transnational mobility in terms of identifying the low-cost production opportunities. The magnitude of the corporatist phenomenon is quite difficult to evaluate; in most cases, we speak either about comparisons made with the national economies or about a series of indicators used by the international institutions. An image of the internalization tendency, of concentrating the activities outside the origin country, is given by the analysis of the value of the economic resources from the branches abroad, by the number of employees in these branches, as well as by their sales figure. Starting with 1995, UNCTAD analyzes the corporatist phenomenon on the basis of the transnationality index, which incorporates the external dimension of a company’s activities. The transformations from the global business profile have considerably increased the opportunities for the multinational corporations; the CMN’s expansion was encouraged by the following aspects: the renunciation at the totalitarian regimes, the centralized governing in many countries from Central and Eastern Europe, the tendency to follow the economic liberalism. Another factor can be considered the growth of the private sector in almost all developing economies; other factors are: the rapid technological changes that transform the organizations and the international location of production, the market globalization, the extension of the arrangements regarding regional integration etc. At present, it is difficult to believe that a company would still develop and prosper only if one refers to the national business profile. The feature of the global business environment tends to become more and more complex; as more and more countries tend to get industrialized, they offer both opportunities and threats in the global business milieu. The world has the tendency to become a global market that will allow the companies to produce and sell wherever they wish; globalization reduces the distances, transforms time and widens the borders. ENDNOTES: (1) Sarah Anderson, John Cavanagh - Top 200: The Rise of Global Corporate Power, Global Policy Forum, http://www.globalpolicy.org/component/content/article/221/47211.html (2) DICŢIONAR DE ECONOMIE, Editura Economică, Bucureşti, 2001, pag. 237 REFERENCES 1. Wright, G. H. von, (1997), The crisis of social science and the withering away of the nation state, Associations,1 2. Weiss, L., (2002), Mitul statului lipsit de putere. Guvernarea economiei în era globalizării, Editura TREI, Bucureşti 3. Florea, E., (1982), Naţiunea – realităţi şi perspective, Editura Ştiinţifică şi Enciclopedică, Bucureşti 4. Toffler A., (1983), Al treilea val, Editura Politică, Bucureşti, pag.433 5. Roach, B., (2007),Corporate Power in a Global Economy, A GDAE Teaching Module on Social and Environmental Issues in Economics, Global Development And Environment Institute, Tufts University 6. Anderson, S.; Cavanagh, J., Top 200: The Rise of Global Corporate Power, Global Policy Forum, http://www.globalpolicy.org/component/content/article/221/47211.html 7. Dambischi, A., (2004), Corporaţiile Multinaţionale în procesul globalizării economiei , teză de doctorat, ASE Bucureşti 8. Goldstein, J., S., Pevehouse, J., C. , (2008), Relaţii internaţionale, Editura Polirom, Iaşi 9. Maliţa, M. , (1998), Zece mii de culturi. O singură civilizaţie, Editura Nemira, Bucureşti 10. * * DICŢIONAR DE ECONOMIE, Editura Economică, Bucureşti, 2001 11. Wall S. ş.a., (2012), International business, Pearson Education Limited 146 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 12. Cherunilam F., (2010), International Business: Text and Cases, 5th edition, PHI learning Private Limited, New Delhi 13. Ciobanu, I., Ciulu, R., (2005), Strategiile competitive ale firmei, Editura Polirom, Iaşi 14. Fatehi, K., (1996), International Management. A Cross-Cultural and Functional Perspective, Editura Prentice Hall, New Jersey 15. Porter, M. E., (1990), The Competitive Advantage of Nations, Editura Macmillan, New York 16. Andreff, W., (1996), Les Multinationales globales, Editura La Decouverte, Paris 17. * * World Investment Report, 1998, 2010, www.unctad.org 18. * * World Investment Report, 1995, www.unctad.org 147 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE NON-QUALITY OF COUNTERFEIT PRODUCTS AND THEIR EFFECT ON CONSUMERS AND THE INTELLECTUAL PROPERTY RIGHT Lecturer PhD. Emilia PASCU Lecturer PhD. Petronela-Sonia NEDEA Lecturer PhD. Oana-Maria MILEA Faculty of Touristic and Commercial Management "Dimitrie Cantemir" Christian University, Bucharest, Romania pascu.emilia@ucdc.ro, petronela844@mail.com, o_rez@yahoo.com Abstract: Breaking the intellectual property rights (IPR) has huge effects on the free movement of merchandise and of the occupying degree of work places, affecting both economic development and consumers’ health, and the rightful trademark owners and the companies which legally exploit them are the main “actors” to undertake the effects of this phenomenon which, in the last few years, has grown with more than 1000% according to data published by the World Trade Organization. In the last 20 years, the growth of cases of breaking the intellectual property rights has led to the development of various agreements at a global scale. The TRIPS agreement was created by World Intellectual Property Organization and World Trade Organization and it represents the main element of fighting against counterfeiting and piracy in all member states. Key words: innovation, certifies and guarantees, counterfeit products, intellectual property rights JEL classification: D1, D2, O3 1. INTRODUCTION Breaking the IPR equally refers to the following two phenomena: counterfeiting and piracy. Counterfeiting refers to breaking trademark rights in the case of products and services (trademarks) and the term piracy is usually used in relation to breaking the author’s right or to copying the patterns and registered designs without the rightful owner’s consent. As a generic term for all types of breaking the rights, the term “counterfeiting” is sometimes used in a wrong manner, even by experts. Due to the important amount of money obtained, the counterfeiting industry represents an important source of tax evasion, but at the same time it can be perceived as a significant danger for producers, distributers, consumers and the state. We can talk about a “globalization” of counterfeiting because all cities in the world deposit counterfeit products, their producers taking advantage of the fact that borders are now free and open and they also use high technology for producing such items. Words are not enough when it comes to fighting against counterfeiting; actual measures are needed in order to discover what lies under the tip of the iceberg. 2. THE INTELLECTUAL PROPERTY RIGHTS THROUGH THE LENSES OF COUNTERFEITING The agreement which funded the World Intellectual Property Organization, signed in Stockholm, July 14th, gave a huge official importance to the intellectual property right and it includes four major domains (figure 1.1). 148 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure 1.1. IPR components Source: Pascu, 2011 World Trade Organization defines, in art. 51 of TRIPS Agreement, the counterfeiting of trading merchandise as being: “any type of merchandise, including wrappers which wear, without having authorization, a trademark identical to the legally registered trademark for such products or which cannot be differentiated in what regards its essential features from such a trademark and which consequently breaks the rightful trademark owner’s rights, placed under the laws of the country which imports it”. In this sense, WTO equals the terms of crime and counterfeiting, suggesting all member states to develop penalties similar to those for drug trafficking operations. There are a lot of methods that can be used in order to counterfeit various products because these producers’ imagination is beyond any limits (figure 1.2) (Răducanu, 2002). Figure 1.2. Counterfeiting methods Source: Pascu, 2011 3. THE DEVELOPMENT OF COUNTERFEIT PRODUCTS’ MARKET AND THEIR IMPACT Starting with the 2000s, especially after 2002, the value of counterfeit merchandise has registered the most significant growth (14 times), in 2011 reaching the total of an annual 400-500 billions, approximately 350 billion Euros. The underground economy which is the result of the trade in such products annually occupies approximately 25% of the world trade volume, according to international studies. We talk about huge profits which are excluded from the normal circle of economy, and there are times when legal authorities are helpless in dealing with this phenomenon. In 1999, a number of 25.285.838 items were seized at EU’s borderlines because they were considered to prejudice an intellectual property rights (IPR), representing 4.694 cases. In 2009 (according to World Customs Organization) there were noticed 43.672 cases of breaking IPR, consisting of 117.959.298 items. 149 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 There are fears that such activities of breaking the IPR through counterfeiting and piracy are used by the Mafia in order to finance their actions; in this context, FBI defines counterfeiting as the “21th century’s criminality” (Viefhues, Linklaters, Oppenhoff and Rädler, 2004). An indirect effect of this phenomenon is the economical decrease of developing countries because of the lack of investors on markets full of counterfeited products. The lack of a solid legislation able to discourage the trade in counterfeited products is the first signal for investors who are threatened by such products. A direct consequence of this type of trade is the decrease in the money given for innovations, because of the low level of living and the low purchasing power of the consumer. Innovation is one of the key instruments in developing successful businesses which could impose advantages on the market. Therefore, companies will have to constantly improve their products, as well as the technical solutions for obtaining them. The main disadvantages for rightful company owners appear when counterfeiting leads to obtaining benefits from the sums used by the rightful owners – a situation known as free-rider (1). Another effect (on the consumers) of trading counterfeited products is represented by a decrease of original products sales when the product does not fit the quality standards of the original product because of the low quality of the counterfeited item. Moreover, if the rightful owner is responsible for the authentic product, he can continue to be blamed by consumers for the damage produced by falsified items (2). Such problems are due to the fact that counterfeit products are being made under the quality standards of the real products, leading to a negative effect of trade in such products by diminishing consumers’ protection. There are behaviors which still determine the purchase of falsified products because these items are cheaper than the original ones and similar to them. However, consumers must understand that counterfeited products don’t have the same quality as the original ones, although there are cases in which they look similar to the real goods thanks to the latest technology used in producing them. Moreover, security and guarantee services aren’t available for counterfeit products. The purchase of such products, without knowing that they are false, leads to another problem. The consumer acknowledges the product’s low quality and he loses interest in that precise trademark. This happens not only in developed countries, but also in developing ones. From a social point of view, counterfeit products affect the good functioning of society, but there are also cases in which the consumers’ health and security are put in danger. We should remember that counterfeited medicines represent up to 10% of the world pharmaceutical industry’s business number (World Health Organization, 2010). The economic impact of products’ counterfeiting has serious consequences for IPR rightful owners, as well for the global economy, taking into account the financial loss. In this case, counterfeiting is connected to cross-border criminality. This is the reason why trading counterfeited goods (or any other products which break the IPR) leads to serious damage to producers, traders and rightful owners who respect the law and it also puts in danger the consumers’ health and security (CE, 2003). Figure 1.3. Damage produced by counterfeited products Source: Pascu, 2011 150 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 4. QUANTIFYING THE REQUEST FOR COUNTERFEITED PRODUCTS Taking into account that the main counterfeiting determinant is the request for such products, according to the Organization for Economic Co-Operation and Development the following reasoning could be applied in order to notice the extent to which the request for counterfeited products influences the offer of such goods (Pascu, 2011). Supposing that i is a client who is satisfied regarding his experience with a k good, the satisfaction level achieved by agent i is directly proportional to the consumed product’s quality level (a higher quality determines a higher satisfaction degree as a result of consuming the product). In this sense, we could say that the value of the client’s satisfaction is vi(k) (OECD, 2008). The traded goods differ according to the easiness that their quality is being acknowledged by consumers. This acknowledgment equals the consumer’s estimation of a product’s performances in domains in which he is particularly interested. The estimation must be prior to the purchase and the easiness of this process determines the extent to which the needs of a certain consumer have been satisfied after consuming that good. The quality of certain types of products cannot be estimated at the moment of their purchase. The effect of consuming products such as those from the pharmaceutical, food, beauty industries are to be seen after their consumption. Moreover, the purchase of a specific product could be influenced not only by the consumer’s personal experience, but also by features such as the notoriety of the trademark, certain recommendations (flyers, prospects etc.). It must also be taken into account the fact that we cannot establish if we can achieve the anticipated effects of that product before its consumption. As compared to pharmaceutics or cosmetics, the quality of other product types (such as those belonging to music or clothing industry) can be easily tested. Still, we cannot talk about cases in which the consumer is able to exactly establish by himself the quality of the good. In turn, clients can have different expectations regarding the quality, and this expectancy level is determined by: (1.1. E[vi (k )] where: E represents the function of the product’s real quality. This function reflects that a consumer acknowledges the possible performances of the given product. In order to optimize a good k, the client must make a minimum of effort before purchasing the product and this effort would be translated by searching and locating the product. This nonmonetary cost would be known as ci (k ) . Therefore, if the price of product k is given by p(k), the utility of using a good k predicted by an agent i is given by the equation: (1.2.) ui (k ) = E ([vi (k )]) − ci (k ) − p (k ) The client will buy the good k only under the conditions of a higher utility than the predicted one, regardless any other alternative, including that of not purchasing the good k, referred to as Ai(k) (3). Clients differ according to their expectances of consuming a good k, the alternatives assessment or the assessment of not purchasing it, as well as according to the efforts that they are willing to sustain in order to obtain the good. These differentiations are realized from the point of view of every agent’s particular features (taste, preferences, income (4), assessments and the interest in health and security etc.). Placing the agents in a hierarchy according to the estimated satisfaction degree minus nonmonetary costs, taking into account the condition that to a hierarchical inferior it corresponds a higher satisfaction level, it permits determining an expression for the request of a good k. 151 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Therefore, the request is determined by the number of clients for which the estimated satisfaction, minus nonmonetary costs of the purchase, being higher than the economic value of the non-purchasing. (1.3.) D( p (k )) = ∑ (E [vi (k )] − ci (k ) − Ai (k ) − p (k ))d i 5. ANTI-COUNTERFEITING MEASURES It is said that any trademark is a product, but not any product is a trademark. A trademark is much more than a simple product. In fact, a trademark can be perceived as a complex symbol. The trademark represents the immaterial sum of all those features which constitute a product: name, package, price, history, reputation, promoting methods. A trademark also contains the customers’ opinions related to their experience with the product or related to previous market experiences. Therefore, the process of maintaining the quality is essentially based on keeping these intrinsic features of the product. In this direction, the fight against counterfeiting becomes an issue of global importance as counterfeiting has developed both at a national and international scale. There are some products which bring high profits from sales and there are others that – thanks to the so called reverse engineering. That means that the counterfeiter acknowledges the functioning principles of the original product by analyzing its internal structure and way of functioning. Then, the products would be produced at a large scale and traded by breaking the regulations (Blakeney, 2006). The prices are similar to those of the original products, therefore the consumers are misled and determined to buy an “original”. The best tool in stopping this phenomenon is a good cooperation between the IPR rightful owners and the national control authorities. Moreover, by means of harmonizing the national legislations in the field of intellectual property, the EU’s member states can obtain a homogenous system in their fight which has grown even more difficult because of the differences between the legislations in this field. There is a technical solution for fighting against forgery and for protecting trademarks already on the market, consumers, trademark users, authentic products and services, or for respecting the regulations regarding the protection of producers and consumers, for applying the CE’s rules in Romania. It is a secured marker and its highly qualitative design is verified and registered in Hologram Image Register – London (Counterfeiting Intelligence Bureau) at Hologram Manufacturers Association (5). The hologram certifies and guarantees the original product or service and it is verified by the control organisms for assessing its authenticity and responds to any claim of the consumer by means of verifying both the product and the juridical entity which produced or imported the product. The material of which the hologram consists is a mix of aluminum and polyester, having dimensional stability and exceptional mechanical resistance to the majority of the usual solvents. When one tries to unstuck it (by means of vacuum deposition metal layer) one gets a controlled breach which leads to an easily detectable irreversible destroy. Holograms can be applied to products, wrappers, documents, electronic equipment labels, clothing, alcohol, software, CDs, watches, sportswear, medicine, notarial documents, various documents which need to be certified etc., the legal organisms being able to detect the counterfeit product. From 2005, another method of fighting against counterfeiting is represented by applying the correspondent labels depending on the specific categories and having the possibility of controlling them. The label mentions the number of milliliters, the alcohol concentration (dal) and their customization according to each marking owner. Moreover, the fiscal repositories have been introduced, in the sense that all the transports of products which can be excised come with administrative documents of the merchandise (DAI) which are printed at the National Printing 152 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Office. It has been introduced mark encoding in order for each mark could be identified in an individual manner by particularizing each label. Therefore, date and time of delivery as well as emission features become easily accessible; it annuls any type of fraud even when the labels disappear in order to be used at another time. Despite these facts, counterfeiters prefer alcoholic beverages due to their known trademarks which can generate high gains by avoiding excises and taxes. The most frequent method of alcohol counterfeiting is by refilling the original bottles with inferior substitutes and also creating mixed beverages, which contain both qualitatively inferior and superior alcohol in order to mask the distinctive taste of the alcoholic base. A report published by Food&Drink Europa states the fact that Moscow annually loses over 1 billion dollars because of counterfeited products. Taking into account that taxes are the main component of the selling price (they can reach even 80% as in the case of alcoholic beverages), cigarettes are very interesting for counterfeiters (6), the most common way of breaking the intellectual property rights in this domain being the abusive use of a trademark (design counterfeiting is rare) (Treasury, 2006). In order to diminish this phenomenon in Romania (given its dimensions, we cannot hope that it would stop, at least not immediately or totally) we could consider the following possible anticounterfeiting measures: 9 creating a secure climate regarding anti-counterfeiting in the trade circuit. 9 managing the conflicts regarding the anti-counterfeiting process between various economic agents. 9 developing some legislative projects regarding the optimization of commercial relations and the consequences of such relationships, allowing trading companies to focus more on those available resources which are going to be used in order to protect the consumer and to develop original products and services that would correspond to legal regulations which set the frame for quality standards (that should be respected) and the consumers’ requests. 9 developing partnerships with the authorities, public institutions and representative organisms of civil society; 9 creating a partnership between investors, producers, consumers and authorities in an anticounterfeiting campaign by means of creating a solid economic climate which would also be open to investments. 9 collaborating with international networks of fighting against counterfeiting; signaling counterfeiting cases by means of information, data images regarding traded counterfeited products, as well as the companies which sell them. They should be periodically mentioned in the consumers’ benefit in order to prevent such situations and to discourage the purchase of such goods. 9 the periodical signaling of those cases in which counterfeited products are detected: localization, market segments, interest in buyers and the elaboration of a risk analysis regarding the forgery of a trademark on the Romanian market, ended up with creating a file for each counterfeited trademark; 9 aligning to the EU’s legislation is the most important measure which needs to be taken in order to fight this expanding phenomenon. 6. CONCLUSIONS An important contribution to fighting against counterfeiting is the development of a set of regulations, in the sense that the country of provenience of a certain product should be mentioned (especially when it comes to third party member states of the EU), allowing the growth of transparency regarding the origin of various products such as clothing, which are often counterfeited. 153 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 All these can help to diminish the phenomenon which is currently affecting all international markets and which cannot be fought. The care must be oriented towards the consumer’s protection, not only towards protecting IPR. The fight against counterfeiting can be efficiently made even by educating the consumer, the best example being that of Germany, where there are shops which comparatively present both the original product and the counterfeited one, coming from the import. They present identification features and prove their low quality, the comparative resistance of each product and they also explain from an economical point of view the benefits of purchasing the original (keeping the work places, guarantee certificates, product’s life, economic growth). This way they try to diminish the requests of counterfeited products. NOTES (1). For example,the economists are talking about the "free-rider" problem, when certain people obtain benefits from the expenses or investment of somebody else (2). In the mobile phones industry, for example, a producer has registered image damage and sales decrease after a phone recharger exploded while it was in use. The analysis proved that it was counterfeited. (3). In most of the cases, this has value zero; in other cases, for example, when k is a remedy for a incurable disease, the value of not purchasing it might tend towards - ∞, E([vi(0)]) = - ∞. (4). It reflects the budget constraint of an agent i (5). International Holograms Manufacturers Association is a nonprofit organization that represents and promotes the worldwide interests of producers of holograms. Founded in 1993, the association currently has 90 members worldwide and offices in Europe and America. (6). From the point of view of counterfeited cigarettes’ provenience, The European Organization for Trade and Development suggests than over 50% of the total production of counterfeited cigarettes come from China, where there are estimated over 100 billion counterfeited cigarettes annually, also taking into account its own trade. REFERENCES 1. 2. 3. 4. 5. 6. 7. 8. Chaudhry P., Zimmerman A. S. (2009), The Economics of Counterfeit Trade, Springer Publishing, HM Treasury, (2006) New Responses to New Challenges: Reinforcing the Tackling Tobacco Smuggling Strategy, www.hm-treasury.gov.uk Pascu E. (2011) Harmonizing the Romanian and the European Union’s legislative frames regarding the fight against counterfeiting in relation to consumer’s protection, Bucharest: the Universitary Publishing House Răducanu, I (2002) Falsifying Industrial Merchandise, ASE Publishing House, Bucharest, cited by Părăian R. and Pascu E. (2011) in Merchandise Expertise, Bucharest: Prouniversitaria Publishing House Viefhues, M., Linklaters Oppenhoff & Rädler (2004), Counterfeiting and Organized Crime, Special Report of Counterfeiting, International Trademark Association *** Council Regulations (CE) no. 1383/2003-12-03 regarding customs control actions pointed against products which are suspected to interfere with the intellectual property rights and the measures that need to be taken against all counterfeited merchandise *** OECD (2008), The Economic Impact of Counterfeiting and Piracy, OECD Publishing, *** Global Status Report on Health (2010) World Health Organization, http://www.who.int/whosis/whostat/EN_WHS10_Full.pdf 154 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 SECTION 3 ACCOUNTING - FINANCES 155 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 HOW DOES GLOBALIZATION INFLUENCE CORPORATE GOVERNANCE AND RESPONSIBILITY? AN OVERVIEW OF ROMANIAN COMPANIES Lecturer Ph.D. Florin BOGHEAN „Ştefan cel Mare” University, Faculty of Economic Sciences and Public Administration, Suceava, Romania florinb@seap.usv.ro Lecturer Ph.D. Carmen BOGHEAN „Ştefan cel Mare” University, Faculty of Economic Sciences and Public Administration, Suceava, Romania carmenb@seap.usv.ro Abstract: Corporate social responsibility has been the hot topic of recent debates. More and more consumers trust those organizations that also focus on issues related to the issues people are facing each day. These problems mostly relate to: poverty, air pollution, water pollution, global warming, energy consumption. According to most researchers, social responsibility is a means to be used in order to built and also maintain the capital of a brand. However, there are researchers who argue that organizations should and ought to be socially responsible, since this would be the fair way of acting within a society. The main principles of social responsibility are: transparency; taking responsibility and sustainable development. The occurrence of the financial crisis has also intensified debates around the concept of CSR. Most debates refer to the role played by CSR in society and the pros and cons related to the involvement of a company in such social responsibility activities. Key words: audit, corporate governance, social responsibility, financial accounting. JEL classification: M42 1. INTRODUCTION The present research uses an interdisciplinary approach of such topics as: the management of business entities in relation to corporate governance; the relationship between various control systems and the internal and external audit, as well as the corporate social responsibility directed at increasing the stakeholders’ trust in the information provided. The focus of the paper transitions from the international perspective towards the domestic market and particularly targets various issues related to corporate governance and corporate social responsibility, starting from the assumption that a synthesized summary of the results obtained from these comparative analyses is absolutely necessary and could become actual illustrations of the various corporate governance theories that may further refine the best practices of corporate governance in general and audit in particular. The range of benefits provided by such a research endeavour includes the possibility of identifying and becoming acquainted with the international best practices in the field of corporate governance, thus assisting in the implementation of the principles of corporate governance and increased CSR for Romanian entities. Carroll and Buchholtz’s four part definition of CSR provides that “social responsibility encompasses the economic, legal, ethical, and discretionary expectations that society has of organisations at a given point in time”. This so-called “four-part model of CSR” that has been first introduced by Archie Carroll in 1979 and later refined in a paper written in collaboration with A. K. Buchholtz is accepted as the most elaborate and extensive model of corporate social responsibility. In the author’s opinion, corporate social responsibility is a multilayered concept that encompasses four closely connected aspects: economic, legal, ethical and discretionary responsibilities, arranged in a pyramidal structure. Therefore, true social responsibility entails the presence of all four dimensions within a corporation. The European Commission defines corporate social responsibility in the Green Papers as „a concept whereby companies decide voluntarily to contribute to a better society and a cleaner environment and interacts with the stakeholders affected by their business”. CSR is also defined as 156 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 the obligation to exert a positive impact and, at the same time, reduce the negative effects on society. The comparative analysis of the positive and the negative impact of the CSR projects, has revealed that the lack of social responsibility activities and negative information impact consumers more than positive endeavours. There is also evidence that the information about the CSR activity of certain companies may even have influenced their brand. 2. OBJECTIVES AND ASPECTS OF DECISIONS IN RELATION TO CORPORATE GOVERNANCE Numerous studies on the behaviour of public and private investors operating in developing economies have shown that 80% of them are willing to pay more for the shares of those companies with an efficient system of corporate governance. Two criteria must be met in order for corporate governance to positively influence the market value of the company: • firstly, corporate governance should contribute to raising the shareholders’ income, and • secondly, the financial market should be efficient enough for the stock price to accurately mirror the performance indices recorded by the company. These criteria are most frequently met in countries with well developed financial markets. The American professional literature documents several corporate governance models that have been designed by K.H. Spencer Pickett, models that have been adopted by the international best practices, as follows (K.P. Spencer Pickett, 2006): A. The Agent Theory, that focuses on the need for managers to be monitored by the shareholders in order to prevent any opportunistic conduct of the former (Fama, 1980; Jensen and Meckling, 1976; La Porta et al., 1999; Nicholson and Kiel, 2007). The agent theory approaches the dominant elements of the relationship between the owners of the company, i.e. the providers of capital (called principals) and the managers of the companies (called agents). Therefore, some of the issues addressed by the agent theory focus on the following aspect: the managers, as legal advocates of the investors, have the obligation to augment the profits to the benefit of the latter but, if their goals are in conflict, the agents can choose to maximise their own personal benefits. The phenomenon has also been analysed by Berle and Means (1932), the first researchers who have grasped the factors we eventually came to know as lack of management ethics, i.e. a situation when managers knowingly deceive. The phenomenon was later analysed by Jensen and Meckling (1976) who have predicted and studied the opportunistic behaviour of managers and their proneness to pursue their own interests against the best interest and at the expense of the company they work for. The recent developments in the corporate environment have validated the aforementioned predictions as general truths and there’s no further need for academic evidence to support this concept. Professional literature provides an example in this respect, namely the granting of very generous indemnities. Both American and British professionals believe that this particular factor (extremely generous salaries for the management) relates corporate bankruptcy to the failure of corporate governance. The specific case of WorldCom may be quoted here, a company that has lent Bernard Ebbers, its executive manager, the amount of $5 billion. Another popular example in economics is that involving the compensations granted by Enron to its executive managers between 1998 and 2000, amounts that have augmented from $103 million to $1.4 billion during these two years (a seven fold rise), a situation that had occurred a year before the company went bankrupt. The surprising fact is that, as the stock price was falling dramatically – in 2001 that is – the company awarded its key employees the amount of $54 million (Murray, 2006). The agent theory has been heavily criticized since the end of the 20th century by the supporters of the stakeholder theory. B. The Stewardship Theory states that managers are keen administrators who eagerly perform in the best interest of the shareholders since they believe this is the best long term approach and the reason why they will not try to pursue their own personal goals (see the analyses conducted by Donaldson and Davis, 1994; Donaldson, 1990). 157 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The stewardship theory starts from the assumption that managers are essentially trustworthy, as far as corporate governance, and that they do not automatically, when left on their own, turn against the best interests of the company. The theory is mainly based on the development of the Y Theory, devised by McGregor Douglas (part of the integrated Theory of human motivation, alongside the X Theory). The Y theory starts from the assumption that managers are rational beings and, as such, their behaviour doesn’t need to be excessively monitored, as provided by the Agency Theory (Nicholson and Kiel, 2007), thus resulting in lower costs for monitoring the management since their actions are not very likely to distress shareholders. (Donaldson and Davis, 1994). The management, as trustee of the shareholders’ wealth, will protect and maximise the interests of the owners by enhancing the performance of the company. This is at least one of the reasons why the administrator position is a very advantageous one (Davis & al., 1997) , as the long term benefits are multiplied if one chooses to act in the best interest of the company and not against it (Braun and Sharma, 2007). According to the stewardship theory, the managing structure needs to include members from within the company, or at least have a majority percentage. The theory further details that managers from outside the company could pursue short-term goals rather than long term strategies (Baysinger and Hoskisson, 1990). In contrast, managers promoted from within the company can develop long-term strategies and invest in research and development activities (Hoskisson, et al., 1995) rather than pursue hire purchase or market penetration strategies. This is mainly due to the fact that the latter type of managers has access to information pertaining to long term development strategies. C. The legitimacy theory establishes the connection between the company and society through the social contract (Gray et al., 1996; Mathews, 1993). From the theoretical perspective of corporate governance, companies should regulate, control and direct the activity so as to meet the collective interests of the stakeholders – shareholders, employees, creditors, suppliers, the government and the community it operates in. Companies are becoming aware that the social function they perform can be in their favour and thus they can decide to provide information on the activities they develop. When a company is active in the manufacturing business that may affect the environment, it is expected to provide complete and accurate information on pollution or other environmental issues that the community may be interested in (Solomon, 2008). Therefore, this theory was the basis for our suggestions concerning the companies’ voluntary disclosure of information. D. The stakeholder theory states that companies must protect the interests of the stakeholders – members of the community, employees, creditors and suppliers – which means that the responsibilities of companies are not necessarily confined to the interests of the shareholders or of the owners of the company (Charron, 1985; Donaldson and Preston, 1995; Jonge, 2006). From a corporate governance standpoint, this last theory described above states that the company is not only liable to the stakeholders but to the society at large as well. According to Charron (1985), companies that enjoy security and protection as a result of their presence and activity within a community, must pay for the support and the public services they benefit from. This theory was specifically considered to provide a proper framework that would support the arguments formulated in the present paper and emphasize the fact that companies must be encouraged to provide information on the activities they develop, not strictly to the shareholders or stakeholders. 3. THE FINANCIAL CRISIS AND CORPORATE SOCIAL RESPONSIBILITY The occurrence of the financial crisis has intensified the debated around the concept of CSR. Most of these debates mainly focus on the role played by CSR in society and the pros and cons concerning the involvement of a company in such social responsibility activities. The main benefits provided by CSR and acknowledged by professional literature are: it boosts the financial performance, ensures the increasing notoriety of the brand and strengthens the reputation, it boosts sales and customer loyalty, increases productivity and quality, develops the 158 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ability of attracting and retaining employees, attracts the respect of the community and facilitates access to capital resources. The main assets gained after these companies implement CSR are: • increased reputation; • more motivated employees; • and a better relationship with the stakeholders and the business environment. CSR contenders believe that any company should focus on its most important objective, i.e. profit maximization, by observing the laws of the state and business ethics. This is believed to be the only way to create new jobs and to pay government taxes. They also argue that social responsibility is quite a dangerous endeavour and it may keep entrepreneurs from focusing on the main purpose of a business which is profit maximization. The research on the number of CSR projects developed during the financial crisis is quite scarce. Karaibrahimoglu emphasizes the effects the financial crisis had on the number and scope of CSR projects (Karaibrahimoglu, Yasemin Zengin,, 2010). The findings have revealed that the main stakeholders companies focus on are the employees and the social issues. The crisis and the panic that ensued have brought about a significant decrease of CSR projects in 2008 developed by the Fortune 500 companies under analysis. Njoroge has researched the effects of the financial crisis on CSR projects and has concluded that most companies have decreased their social responsibility activities and the corresponding budgets. The author also mentioned that the main effects of the crisis in this case are the delay or cancellation of some very numerous and important social responsibility projects (Njoroge, J.,2011). Table no.1. Corporate social responsibility strategies TYPE OF CSR STRATEGY Reactive strategy PURPOSE AND EFFECTS OF THE STRATEGY BENEFITS Increasing efficiency and legitimacy Flexible organisational structure; rapid and through the adjustment of internal efficient restructuring of the internal procedures; procedures investments in trainings, resources and innovation in order to speed up the compliance with the stakeholders’ demands. Adjustment strategy Maintaining the current market presence Raising and increasing social capital; activating through actions that influence the demand social networks in order to maintain the current of the main stakeholders position on the market; lobby for containing unforeseen changes. Defensive strategy Proactive strategy Gaining competitive advantage and Consistent investments in environmental increasing reputation by taking preventive protection; employing professionals and gaining measures based on the anticipation of the knowledge about the changes occurring in the changing demands of the stakeholders stakeholders’ demands; anticipatory forecasts about changes in demands lead to a more efficient allocation of the resources. Actions meant to model and redefine the Influencing the social culture; this strategy can demands, wishes and values of the main enable the company to actively create and stakeholders in order to correlate them to develop its fundamental rules and regulations in the fundamental values of the company order to guide social culture in the desired direction. (Source: Adapted from Fang, Shyh-Rong, Huang, Chiung-Yao, Huang, Stephanie Wei-Ling , Corporate social responsibility, dynamic capability and organizational performance: Cases of top Taiwan-selected benchmark enterprises, African Journal of Business Management, Vol. 4(1), 2010, pp. 120-132.) The figure below is meant to describe the relationship that should be developed between corporate governance and social responsibility. We believe that this relationship is essential if we take into account the small number of enterprises that actually benefit from such alliances, the 159 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 American model of corporate governance being a relevant example in this respect. Nevertheless, such a model should be adjusted to the specific circumstances of the Romanian business community before it could be implemented. Figure no.1. Mapping of the 4 recommendations related to the corporate governancesocial responsibility relationship Source: process by the author. The combined enforcement of property rights and inefficient methods of settling conflicts of interests among the multiple shareholders could result in “corporate governance” issues that eventually lead to a negative progress of capital markets, insufficient funds, lower enterprise market value and a higher capital cost, etc. 4. SOCIAL RESPONSIBILITY ACTIVITIES OF ROMANIAN COMPANIES Corporate social responsibility is still a new concept in our country, and the main companies that get involved in social projects and allocate considerable resources in this respect are multinationals. The annual CSR market in Romania accounts for €30 million, ranging from a few thousand Euros deployed by SMEs to millions of Euros spent by large companies (1). Nevertheless, social responsibility and public relations are frequently mixed up. The main purpose of CSR is to create long term value, as well as a good relationship with the stakeholders. The financial crisis is a good opportunity to revisit the ethics of business practices and to redefine the fundamental principles of CSR, directed at social welfare, environmental protection and the proper development of the economy as a whole. Table no.2. The amounts allocated by Romanian companies for social projects List of companies 2008 Company Amount allocated (€ mil) Petrom 2,62 Vodafone Romania 1,99 Holcim S.A. 0,70 A&D Pharma 0,31 Raiffeisen Bank 0,27 Unicredit 0,25 List of companies 2009 Amount allocated (€ mil) Petrom 2,70 Vodafone Romania 2,70 Transylvania Bank 0,76 Unicredit Ţiriac 0,30 Company GlaxoSmithKline Alexandrion 160 0,27 0,21 List of companies 2010 Company Amount allocated (€ mil) Petrom 4 BCR Transylvania Bank BRD EON Romania Apa Nova 2 1,28 1,17 0,95 0,81 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Ţiriac Agricola Alexandrion Grup “Lukoil Romania” SRL Orange Romania 0,24 Grup Agricola 0,20 0,208 Mol Romania 0,20 0,19 0,18 Unicredit Ţiriac Raiffeisen Bank 0,8 0,6 IBM Romania 0,13 JTI 0,5 SC Pasmatex 0,09 Danone 0,46 Source: http://www.forumuldonatorilor.ro/proiecte/top-corporate/44 The main criterion used in the analysis of Romanian companies consists in the number of competitions they organize each year. One of the events is the Top Donors, where the Donors’ Forum awards the first 10 companies that were actively involved in CSR activities in Romania. The award winning companies are selected based on the quantitative analysis of the funds allocated for CSR activities. Participants provide information on the areas of interest they sponsor, the target group of stakeholders and the CSR instruments they make use of. As can be seen in the above table, the official statements made by companies on the amounts they invested sound very encouraging and the amounts follow an ascending trend. Thus, Petrom has raised the amount from € 2,6 million in 2008 to €4 million in 2010.Most large companies maintain the same level of CSR budgets as the ones allocated in 2009. On the other hand, the SMEs that took an interest in CSR have reduced their allocated budgets by 30% as opposed to the ones they had in 2009. If we take a look at the media coverage, certain companies that have developed CSR activities embrace a reactive strategy and respond to the demands of the stakeholders only when a problem arises in their activity and must be settled in order to reinstate their credibility. An eloquent example in this respect is Danone. When the company was accused of consumer dioxin poisoning, first waited for the lab results and afterwards withdrew the products from the shelves. As a consequence, their sales decreased by almost 80% in the first three months after the scandal and the company image was severely affected. Nevertheless, after the scandal, the company has become involved in social projects aimed at restoring their image. Thus, they have reached an official CSR budget of €0,46 million in 2009. On the other hand, Petrom has resorted to a proactive strategy in order to influence the demands of the stakeholders and to become a leader in their specific industry. Their projects (e.g.: Andrew’s Country) have a social impact and make an active reference to their value in the community. BCR has launched a highly important programme called My finances – Financial Education for Young People. The financial education of young people is probably the most important part of the bank’s social responsibility strategy as it aims at educating future customers to be responsible in their consumption/spending habits and investments. Thus, in the autumn of 2008, BCR joined forces with Junior Achievement Romania and launched the financial education programme for young people: My finances. The programme provides high-school students with relevant information on: the stages of an efficient financial planning; the components of an age-appropriate personal budget; savings and investment principles, types of investments; credit details – advantages and disadvantage, types of loans and related costs – as well as detailed information on what human resources and a banking career entails. At the beginning of 2009, the pharmaceutical chain DONA has started an osteoporosis diagnosis and prevention campaign, called “Free of charge transportation towards health”. (Eugenia Iamandi, 2010).The campaign lasted for 4 months and approached issues such as: puberty, contraception, pregnancy, cancer screening, osteoporosis, and menopause - conditions women are most likely to encounter. Moreover, campaign coordinators handed 30 000 brochures and 10 000 161 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 free DEXA bone densitometry coupons for women over the age of 65, who are highly exposed to the risk of osteoporosis. The campaign has thus managed to establish contact with a number of 2145 patients. According to research findings, consumers believe that the adequate concern for employees and suppliers is one of the fundamental principles a reliable enterprise should observe. The employees and the community are among the stakeholder groups Romanian companies mainly focus on. During a budget cut “age”, such as the one triggered by the current economic crisis, the working environment may influence the attitude and the performance of the employees. Thus, a company should ensure that the work space mirrors the company values and has a positive effect on the staff. The companies that have allocated considerable resources for employee training and development are, among many others: Petrom, BCR, BRD, Coca-Cola HBC, MOL, Vodafone, Unicredit Ţiriac. 5. SOCIAL ENTERPRISES RESPONSIBILITY IN INTERNATIONAL COMPANIES AND An increasing number of companies have taken an active interest in social causes. American Express, Avon, The Body Shop, Ben & Jerry's are the international brands that mostly support the development of social responsibility programmes. Companies believe they are making a difference, that their contributions are highly appreciated by consumers, whose loyalty they subsequently gain as long as their products provide something different from those of their competitors. The top companies – according to Kotler and Caslione – that have demonstrated their commitment to social responsibility and the social causes they have supported are (Kotler, P., Caslione, J.A., Chaotics, 2009): Table no.3. Companies and social causes supported Company Social cause Aleve Arthritis Avon Breast cancer Best Buy Recycling used electronics British Airways Children in need General Mills Better nutrition General Motors Traffic safety Home Depot Habitat for humanity Kraft Foods Reducing obesity Levi Strauss Preventing AIDS Motorola Reducing solid waste Pepsi-Cola Staying active Shell Coastal clean-up Starbucks Protecting tropical rainforests Sursa: Kotler, P., Caslione, J.A., Chaotics, The Business of Managing and Marketing in The Age of Tubulence, American Management Association, 2009, p. 185-186. The Corporate Social Responsibility (CSR) concept defines the voluntary commitment of companies to social and environmental issues, as part of their business activity and in their interaction with various stakeholder groups. There are several terms used interchangeably on the European market (Corporate Responsibility, Corporate Sustainability, Corporate Governance, Corporate Citizenship), and they are often employed in reference to corporate social responsibility. 162 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 6. CONCLUSIONS CSR can generally be defined by the following essential aspects: • Responsible entrepreneurship; • Voluntary initiatives that transcend legal obligations or binding contract clauses; • Development of activities to the benefit of employees, stakeholders (including the society at large) or the environment and ecosystems; • Planned rather than isolated activities (e.g. based on a business strategy vs. Ad-hoc); • Positive contribution in relation to the target groups and reduced negative effects for others (especially the environment). Corporate social responsibility can have positive effects on the competitiveness of SMEs, such as (Oprea, L.,2005): • Improved products and/or manufacturing processes that can lead to greater customer satisfaction and brand loyalty; • Increased visibility over winning awards, competitions and/or word of mouth advertising; • Increased loyalty and motivation of employees, thus leading to a higher degree of innovation and creativity; • Favourable market positioning; • Better relationships with business partners and local authorities, as well as ease of access to public funds due to a successfully restored company image; • Reduced costs and increased profitability due to a more efficient management of the human and production resources; • Increased (sales) turnover, due to the competitive advantage created by all of the above. To conclude with, globalization creates various and dynamic opportunities and issues for international organisations. The improved ability to access information and to control stands at the core of corporate governance. International exposure entails the adjustment to global competitors, and these specific circumstances also strengthen globalization, thus urging companies to consolidate and to streamline their corporate responsibility mechanisms in order to meet the ever changing needs of society. ENDNOTES: (1) http://www.forumuldonatorilor.ro/proiecte/TOP-Donatori-editia-a-4-a/126 REFERENCES: 1. Pickett Spencer K.H. (2006) The Internal Auditing Handbook, Second Edition, John Wiley & Sons, River Street, Hoboken, NY 07030, USA 2. Karaibrahimoglu, Yasemin Zengin, (2010), Corporate social responsibility in times of financial crisis, African Journal of Business Management Vol. 4(4) Njoroge, J., Effects of the global financial crisis on corporate social responsibility in 3. multinational companies in Kenya, Covalence Intern Analyst Papers, Available from the World Wide Web: http://www.covalence.ch/docs/Kenya-Crisis.pdf 4. Eugenia Iamandi, (2010), Corporate social responsibility in multimantionals (Responsabilitatea socială corporativă în companiile multinaţionale), the Economic Publishing House, Bucharest 5. Kotler, P., Caslione, J.A., Chaotics, (2009), The Business of Managing and Marketing in The Age of Tubulence, AMACOM American Management Association 6. Oprea, L., (2005),Corporate social responsibility: from theory to practice, Tritonic Publishing House, Bucharest 163 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE CORPORATIVE GOVERNANCE AND INTERNAL AUDIT. CASE STUDY: ROMANIAN CREDIT INSTITUTIONS Lecturer Ph.D. Mariana VLAD Ştefan cel Mare University of Suceava, Romania marianav@seap.usv.ro Abstract: While traditionally the role of the internal auditor was to help the organization to maintain the internal control system of the financial statements, a new series of opportunities emerged as an outcome of the corporative governance. The supreme challenge for the internal auditor is to find the means in order to offer the reasonable degree of insurance expected by all participants. To put it in other way, the internal auditor must become a key element in the corporative governance process. The audit committee tries to improve its efficiency having better and frequent contacts with the internal auditor which stays one of the best sources of information for the committee. Once the alignment of Romania to the European legislative aquis for the banking system in Romania, complies the recommendation of the Committee on Banking Supervision Basel, instituting mandatory existence of an Audit Committee within each bank. The reason for this recommendation lies in the need for an advisory permanent body, supporting a bank's Board of Directors in fulfilling the difficult tasks to maintain and strengthen internal control system. Key words: audit committee, corporative governance process, role of the internal auditor, Romania banking system, credit institutions JEL classification: M41, M42 INTRODUCTION The fact that the internal auditor plays an important role within the corporative governance is well known by many organizations, for instance Bank for International Settlements (BIS): „ The role of the auditors is vital for the process of corporative governance. The efficiency of the administration and of the superior management can be improved through the following: the recognition of the importance of internal audit, the adoption of measures improving the independence of the auditors, using quickly and efficiently the conclusions of the auditors, ensuring the independence of the audit committee. The committee must recognize the fact that internal and external auditors are their important critics.” Another key aspect is the position of the internal auditor in the corporative governance environment, taking into consideration potential relations (internal or external) with the attendants which usually are not considered. Another issue analyzed by the literature referring to this subject is the independence of the audit committee, mainly determined by the number of outside members. Taking into account numerous codes, presently in effect in different countries, one may say that there are presently two principles governing the structure of the audit committee: the audit committee should have members that are both non-executives and independent or the members of the audit committee are all non-executives and the majority of members being independent. This option allows the former members or the important shareholders to become members of the audit committee. Nevertheless they can be barely defined as independent. According to the information supplied by BIS, the audit committee is most often formed exclusively from the non-executive members of the board of directors. In Romania the law of the trading companies stipulates for the audit committee and the remuneration committee a structure containing only three non-executives administrators and at least one with solid background in accounting principles implementation or in financial audit. The specialized literature affirms that the relation with the audit committee must be usually a reporting relation. In the same direction the Basel Committee alleges that „ when the internal audit reports directly to the audit committee this practice is very well valued from the corporative governance 164 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 point of view, providing neutral information concerning audited activities”(Basel Committee on Banking Supervision, 2006). Therefore, in order to „add value” to the organization, an effective collaboration is desirable between the administrative management and the internal auditor. This can be justified by the fact that in the yearly audit plan, the internal auditor must take into account all the risks and all the control tasks identified by the management (Crăciun Ș, 2006). 1. THE INTERNAL AUDIT OF CREDIT INSTITUTIONS Starting from 2001 in Romania some institutions including banks were required according to law (Law no. 1267, 2000) to do the internal audit within their own entities as „the activity of objective examination of all the activities of the entity in order to provide an independent assessment of the management and control risk and of the processes of entity management”. The interest to organize the internal audit was low, but the National Bank of Romania managed to force the commercial banks to organize internal audit departments as well as permanent audit committees with consultative role, independent from the directors of the credit institutions and directly subordinated to the Board of Directors. The National Bank of Romania issued the rule 15/2003 concerning the organization and the internal control of the credit institutions activity and administration of significant risks, as well as organization and implementation of the internal audit of the credit institutions. The rule was repealed in June 2010 and was replaced by the regulation 18/2009 issued also by the Romanian National Bank. According to these regulations, credit institutions have to create an internal audit function allowing the management to ensure over the quality of the internal controls, regarding their efficiency and also their effectiveness. The efficiency and effectiveness applies also to risk control function and conformity function and to an Audit Committee that must include mainly, members of the supervision department who aren’t implied in the management function and who clearly understand the role of this committee within the internal audit performance. The establishment of an internal audit department at institutional level was justified by „relieving the directors of the responsibility to maintain and review the internal controls.”(KPMG, 2008) Credit institutions are organizing their internal audit activity within assurance commitments or, as needed, providing consulting services aiming to ensure that the policies and the procedures of credit institutions are followed. The audit activity is must ensure that the policies, procedures and control mechanisms are reviewed such as to remain adequate to the activity developed. In order to fulfill the goal, the internal auditor will stipulate within the insurance commitment the following activitie: ¾ The assessment of the efficiency and the degree of aptness of the internal control system; ¾ the assessment of the efficiency and the application of the risk management procedures and the methodology to asses the significant risks; ¾ the assessment of the accuracy and the credibility of the financial statements and of the accounting records; ¾ the assessment of the appropriateness of the adequacy degree for the bank’s own functions regarding the risks they are exposed; ¾ testing both the operations but also the operation of the specific checking procedures; ¾ the assessment of the banking operation efficiency; ¾ the assessment of the compliance with the legal dispositions, requirements of the behavior codes as well as the assessment of the implementation of the bank’s policies and procedures; ¾ testing the integrity , credibility and, if needed, the opportunity reports, including for the external users. From the above list of activities, one can infer the main types of bank audit (Palfi C. A., 2009): 165 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ¾ financial audit, having as purpose to check the credibility of the informatics and accounting system and of the yearly financial statements; ¾ compliance audit, having the purpose to check the compliance with the laws, regulations, policies and procedures. ¾ operational audit, checking the quality and the adequacy of the systems and procedures, the critical analysis of the organizational structure, the assessment of the method’s appropriateness and resources in relation to the predefined objectives; ¾ management audit, which qualitatively assesses the management function in order to fulfill the objective of the credit institution. Another aspect that one must observe is that the competence area for the internal audit is allembracing: internal control system, risk management, informational system, accounting, quality of asset management, banking operation, surpassing a traditional internal audit (administrative and accounting checking). Unlike the insurance commitment, a consultancy commitment involves scheduling meetings with the representative of the branch/department in order to assess the nature and extent of service to be provided, the confirmation that the service beneficiary understands and agrees with the type of consulting engagement, assessment of the consultancy commitment in terms of compatibility with the audit plan, documentation in agreement with the conditions and general requirements and other important factors, the results dissemination and monitoring the implementation of the recommendations. The importance of the involvement of the corporative governance in the risk management was recently recognized. The banks are under pressure to identify the risks facing it: the social risks, ethics and environment, financial and operational, and how to manage them to an acceptable level. At the same time, despite the fact that banks agrees with the benefits when approaching the risk management, internal auditor's role should not be neglected in the process of managing the entire process of appropriate risk management and its contribution to improving processes and internal control environment of business. The internal audit, by both roles played in according insurance and consultancy, contributes to the risk management in many ways, its importance increasing more and more in the context of the present financial crisis. Risk management activities are undertaken to identify, assess, manage and control all types of events or circumstances that may affect the bank. One can observe that the role of the internal auditors is to alert both the operators and managers concerning the risks of violating the law, the regulation procedures and the consequences of own banking activity as well as “to educate the management in order to identify efficient solutions and to implement and develop techniques and tools needed in this field” (Ghiţă M., Hlaciuc E., Boghean F., ş.a., 2010). The conclusions and recommendations of the internal auditors are written on the internal audit reports which are submitted to the management in order to be informed. “The quality and the presentation of such reports adds substance to the value added by internal audit and its functions”(Ioanăş C., Tuţu A., Botea M., 2006). Supervising and managing of the internal audit function is part of the general responsibilities of the audit committee. Concerning the constituents, the competences and the running of the Audit Committee, the Romanian National Bank applies three of the Basel Committee recommendations: the activity of the committee must be carried on the basis of a regulation approved by the Board of Directors, the component of the committee must prevent the occurrence of the conflict of interest (its own members to be also members of the Board of Directors, without being managers of the credit institutions and at least one member to have background in audit and accounting). The competences of the Committee are general, encouraging the communication among the Board of Directors members, the managers of the credit institution, internal audit, external auditor and the banking supervision organizations. The main areas of interest of the Audit Committee refers to (Mihai I., Velicu I. C., 2006): operation of the internal control system and of the internal audit department, risk areas that have to be covered by the internal and external audit, the accuracy and 166 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration the credibility of the financial information supplied to the bank management and other institutions, credit institution's compliance with legal and regulatory provisions. The committee can issue recommendations to the Board of Directors regarding the bank policy in the field of internal control, internal audit and financial audit, as well as the appointment of the financial auditor for the credit institution. Conclusively, the internal auditor and the audit committee can ensure an improved efficiency by using more adequately the human and material resources as well as a better synchronization among different departments of the company. Internal audit guarantees that the company obeys corporative governance standards and contributes to establishing of an integrity renown which will help business relations to develop based on trust. 2. THE CONTRIBUTION OF THE CORPORATIVE GOVERNANCE INTERNAL AUDITOR TO THE Keeping in mind different aspects and features specific to the corporative governance we will analyze a range of aspects that can be valuable, emphasizing the contribution of the internal auditor to the corporative governance. We are pointing out that corporative governance is based on the ethical behavior of the society. Nevertheless, it appears that there are moments that make difficult to balance between ethics and profits. The relations between ethics and profits can be unbalanced, dangerous and ideal, the latter is desirable but almost impossible to accomplish. A written ethics and demeanor code including values such as honesty, trust and integrity should be transmitted to all the members of the organization and even to all the members of the relating organizations in order to be aware of what is acceptable. This is in fact the role of the internal auditor: to advice with the management and to suggest the issues which have to be included in the code. The role of the internal auditor is also to asses if the code was correctly applied and to identify any infringement. Fraud or more likely minimizing it is another key aspect of the corporative governance. In the paper entitled “The internal audit in Europe” ECIIA asserts that: “the internal audit will ensure that the fraud risk was correctly identified and assessed by the executive management. The internal audit will ensure the correctness of the design of internal checks in order to approach the fraud risk and the fact that there are efficiently functioning”. The IIA position referring to the eventual contribution of the internal auditor in detecting and preventing the fraud is clear enough in the following text: “the internal auditor should have sufficient knowledge to identify the indicators of fraud but is not expected to have the expertise of a person whose primary responsibility is detecting and investigating fraud. Internal auditors should, among other things, have full responsibilities defined in the prevention, detection and reporting of fraud, and must implement actions aimed to create “awareness”. It appears useful in this case antifraud policies or specific training activities dependencies that must be made to increase the perceived need to prevent this fraudulent activity, to identify it and alert” (Chersan C., 2004). One of the most effective means of preventing fraud is certainly is to update the control environment, mainly the actions agreed by top management (all these must show impeccable behavior), as well as by a behavior code appropriately communicated to all. Thus, the role played by the internal auditor in detecting and preventing fraud is a direct contribution to good corporate governance and should be encouraged the management and administration. However, we can not emphasize that a company auditor plays a role, more likely preventive than a detective role, being prepared rather to play a more active role in fraud (detection and prevention) committed to the detriment of the organization than its benefit. Although the fraud was treated as a separate risk it’s worthwhile to take a closer look at the relationship between the internal auditor, on the one hand and risk management on the other. We have seen that risk assessment and risk management are vital aspects of corporate governance, but in terms of the internal auditor only two issues are addressed: reputation risk management and risk management in a bank. 167 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 In order to gain the trust of their clients and to have a recognized reputation, the banks must dispose (Trenca I., 2007) firstly of a solid financial situation, suppoted by the existence of an adequate working capital an by a reasonable flow of incomes and secondly of qualified personell and a cautious manager. There are many banks that can be affected by management mistakes, lack of internal control structure, etc. The reputation of the risk management is a special category of risk, who despite the fact of referring to the management, it reaches over the corporative reputation. A bank reputation (one of the key elements that determine the external perception) can become malleable and by far the most important element for the future success of the organization. We must understand that “the reputation of a bank is not a risk, but the loss of reputation is always”(Cattrysse J., 2005). There are many risks that may jeopardize the reputation of an organization, such as financial performance, corporate governance performance, management quality, ethical, fraud, compliance with laws and regulations, etc. It’s the risks that are leading back to the basic aspects of the corporative governance. In fact, an important contribution can be made by the internal auditor through the assessment of the corporative vision and responsibilities, the ethical code, the performance policies, the compliance with the expectations of all involved, the risk management system, the vision in external relations (partners, suppliers, clients). Concerning the internal auditor, the greater the emphasis on risk management, the more focused the audit planning will have to be in the direction of the risk audit, concentrating more on the risk process. He can bring an important contribution to the “risk process” of the organization providing the insurance referring to the appropriateness and the efficiency of the risk management procedures and consultancy to improve risk identification. CONCLUSION Effective corporative governance policies are essential in order to maintain client confidence in the banking system, which is important for the global performance of the economy. Poor corporate governance may contribute to bank failures, which may cause significant and serious expenses because of their potential impact on economic operators and therefore the possibility to extend at macroeconomic level, causing the risk of contamination and impact on payment systems. Moreover, a poor corporative governance can cause the markets to loose the confidence in the ability of a bank to manage properly the assets and liabilities, including the deposits, causing a liquidity crisis. Excluding the responsibilities towards shareholders the bank have the responsibility towards its depositors. For instance, Romanian Commercial Bank (RCB) is the first bank who reformed its corporative governance system, according to UE standards and international banking standards. As a consequence, between 2003 and 2005 the value of the bank increased six times, the bank being upgraded by Fitch (fro D to C/D) and Standard and Pours (long term assessment from BB- to B+). Both rating institutions mentioned the improvement of the corporative governance and of the risk management as main reasons of the increased rating. (Bright C., 2009) Credit institutions must organize the internal audit as a component of the activity of supervising the internal control system and assessment of the own funds adequacy degree depending on the risks the credit institutions are exposed, in order to ensure an independent assessment of the policies and procedures adequacy and the way they are abided. For credit institutions, the internal audit extends more than on issues directly related to administrative and accounting checks. The internal auditor most important tasks are to ensure the existence of corporative governance, the control systems and risk management processes. While the board of directors is seen eventually as the management of risks, the audit committee can be seen as an extension of the risk management function belonging to the board. The audit committee plays for corporative governance the role of a valuable tool helping the management to identify and process risk situations issued in a bank. Finally we can say that the key elements of solid corporative governance in a bank include: 168 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ¾ establishment and enforcement of clear responsibilities, decision-making authority and other responsibilities that are appropriate for the risk profile of the bank; ¾ strong financial risk management function (independent of the business lines), adequate internal control systems (including internal and external control functions) and functional processes design, with subsequent check; ¾ corporate values, rules of behavior and other standards of appropriate behavior and effective systems used to ensure compliance. This includes special monitoring of a bank's risk exposures where conflicts of interest expected to occur (eg, relationships with related parties); ¾ transparency and appropriate information transmitted internally and to their users. REFERENCES 1. Basel Committee on Banking Supervision, Enhancing corporate governance for banking organizations,(2006), article available on www.bis.org 2. Bright C.,(2009) Corporate Governance as a Tool to Assist MFIs in Azerbaijan in Managing their Success, p.10, article available on http://www.ifc.org 3. Cattrysse J., (2005) Reflections on corporate governance and the role of the internal auditor, article available on www.ssrs.com 4. Crăciun Ş., (2006) Auditul intern. Evaluare. Consiliere., Editura Economică, București. 5. Chersan C., (2004) What is the audit committee?, article available on ttp://ideas.repec.org/a/aic/journl/y2006v13p37-41.html 6. Chersan C. I., (2012) How to prevent fraud?, article available on http://econpapers.repec.org/ article/jeswpaper/y_3a2009_3av_3a1_3ap_3a36-42.htm 7. ECIIA, (2005) Internal auditing in Europe, article available on www.ssrs.com 8. Ghiţă M., Hlaciuc E., Boghean F., ş.a, (2010) Guvernanţa corporativă şi auditul intern, Editura Tipo Moldova, Iaşi. 9. KPMG, (2000) Internal Control:A Practical Guide, p.19, article available on http://www.ecgi.org 10. Ioanăş C., Tuţu A., Botea M., (2006), Auditul intern. Rolul auditorilor şi caracteristicele raportului de audit intern, Analele Univ. Oradea, volumul II, p. 460 11. Mihai I., Velicu I. C., (2006), Audit în sistemul bancar, Editura Fundaţiei România de Mâine, Bucureşti, p.23. 12. Palfi C. A., (2009), Management financiar –contabil al riscurilor în activitatea bancară, Editura Risoprint, Cluj-Napoca. 13. Trenca I. I., (2007), Metode şi tehnici bancare – principii, reglementări, experienţe., Editura Casa Cărţii de Ştiinţă, Cluj-Napoca, p. 19. 14. *** Ordinul 1267 din 2000 pentru aprobarea Normelor minimale de audit intern (Cadrul general), M. Of. Nr. 480 din 02 oct 2000. 169 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 CONSIDERATION REGARDING THE LEGAL CAPACITY OF THE ASSIGNEES OF THE BANK CREDIT AGREEMENT Senior University Lecturer Anca POPESCU-CRUCERU, PhD. Artifex University Bucharest, Romania PhD. Student at Academy of Economic Studies Bucharest, Romania ancacruceru@yahoo.com Abstract: Any proffesional lending activity, outside the special legal authorization, is prohibited, in this category af activities being also included the acquisition of loan porfolios. Credit granted to a person keeps the legal frame and features only if a bank or nonbanking financial institution is part of the credit agreement, facing, from this perspective, a legal monopoly, the need to regulate lending itself being obvious for stability financial system. To circumvent prudential regulations, banks practice the assignment of debts, assignee being a company established as having the majority shareholder (or sole) shareholder the bank-assignor. This situation, in the absence of the express authorization of the National Bank of Romania, makes the assignment contract violate the conditions of specialized use ability. In these conditions, the operation itself, done by fraud law, is void. The aims of the presented study bring to the conclusion that only the companies which are authorized by the National Bank to run credit operation have the judicial capacity to take over, by assignment, banking credits, any other solution being equivalent to recognize the right of each entity (why not of any individual) to develop credit operations specific to banks, in any conditions, by establishing any kind of accessories. Key words: assignment contract, bank credit agreement, ability to use, credit institutions, non-banking financial institution, fraud law JEL classification: K12, K22 INTRODUCTION Conditions of access to banking and of its holding in Romania are subject to prudential supervision exercised by the Romanian National Bank, lending activity being legally conducted by credit institutions or by non-bank financial institutions (NFI). The legal framework of the credit institutions consist of GEO nr. 99/2006 regarding the credit institution and the adequation of capital, approved by the Law no. 227/2007, modified and completed ba the GEO no. 215/2008, GEO no. 25/2009, GEO no. 26/2010, Law no. 71/2011, GEO no. 13/2011, Law no. 287/2011 and GEO no. 1/2012. Also, the legal framework of the non-banking financial institutions consist of Law no. 93/2009 regarding the non-banking financial institution, completed by GEO no. 42/2011 and Law no. 287/2011. The credit institutions, Romanian legal entities, are able to be registered according to the general provisions aplicable and also to the specific requirements provided by the Second Part of the GEO no. 99/2006, their organization being as banks, cooperative loan organization, savings and loan banks for housing and mortgage banks (purely banking activity). The non-bank financial institutions are other legal entities, incorporated according to the general provisions of the Law no. 31/1990 of the commercial companies, which are authorized by the National Bank of Romania to develop professional loan activities, consisting of consumer credits, mortgages credits, microcredits, financing of the commercial transactions, factoring, forfaiting, financial leasing, pledges or any other forms of finacing similarly to credit activity. Any proffesional lending activity (such as the proffesional activities being regulated by the article 8 of the Law no. 71/2011), outside the special legal authorization, is prohibited, in this category af activities being also included the acquisition of loan porfolios. 170 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 In this legal framework, it is revealed that the subjects of banking law are specialized institutions, which are prior authorized by the National Bank of Romania, which impose special requirements in order to get the full capacity of use by the legal entities which act as a creditor. Thus, corroborating the above mentioned legal provisions and the provisions of art. 207 New Civil Code, the consequense is that the operations and contracts fulfilled in the absence of the legal authorization are void. According to the Law no. 216/2011, art. 3, lending money with interest, being professionaly, by an unauthorized person, is an offence punished by jail up to 5 years, the ammounts of money which are coming from this offence being confiscated, the offence being also regulated by the New Criminal Code project. SPECIAL CONDITIONS FOR AQUIRING THE ABILITY TO USE BY THE ASSIGNEES According to the GEO no. 50/2010 on credit agreements for consumers, credit agreement is defined as the contract by which a lender (legal person, including branches of credit institutions and foreign non-bank financial institutions, which operate in Romania and gives or agrees to grant credit in the business activity or professional) gives, promises or provides the possibility to grant a consumer credit in the form of deferred payment, loan or other similar financial accommodation. Thus, a credit to a person keeps the name and features only if a bank or NBFI is part of the credit contract - in this regard, it can be stated that we are facing a legal monopoly, the need to regulate the credit activity being obvious for the stability of the financial system itself. Bank credit agreement establishes the obligation borne by the debtor to pay, at maturity, related rates, as the contract being concluded with successive execution. In the absence of contrary stipulation in the contract, the creditor-bank has only the possibility, in case of non-compliance, to ask for termination of the contract on judicial terms, or, if the contract provides, has the option to request enforcement of outstanding rates. To avoid reference to the provisions of the enactment, but also due to the reaction of debtors, who have left unpaid rates on loans contracted by the end of addenda modifying credit agreements, which, especially towards the financial year end, would have led the charge balance sheets of the banks with bad loans that would attract the attention of the National Bank, the solution adopted was to transfer the chose in action originated from the credit contract - procedure that fas an obvious illegal character. One of the most commonly used methods of circumvention current banking on risk provisions, but also bypass the GEO no. 50/2010, is the practice where the banks debt assignment contract covering overruns due loans. Typically, the assignee are constituted as companies with majority (or sole) shareholder the assignor-bank, which would qualify the assignee company as apparent, a false person, as it operates a confusion between the patrimonies of those two legal entities. From this point of view, due to the fact that the company is apparent, because of its illegal aim (to circumvent prudential norms of the National Bank of Romania), it can be questioned the very commercial company nullity, under art. 56 lett. a) the first sentence („the instrument of incorporation was not executed”, Romanian incorporated legal provision of the former Directive 68/151/EEC "no instrument of constitution was executed”, disposition held by the Directive 2009/101/EC), in conjunction with the lett. e) of the Law no. 31/1990, republished ("missing authorize administrative legal incorporation of the company"). The assignment agreement (civilian regulated by art. 1566 et seq. NCC) is the contract which aims to transfer a chose in action, achieving, by paying the purchase price, a substitution of the active subject of legal relationship with another topic active. Under the civilian law, the assignment of certain choses in action may be free or against payment, to fulfill the general conditions of validity of legal documents. For opposability, the law requires notification of the debtor or authentic statement of accepting by him. 171 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Principally, any certain chose in action can make the object of an assignment, with the exception of cases in which the assignment is forbidden by law, or if, through its nature, the chose in action is linked to the person of the creditor (art. 1.573 NCC), becoming intuitu personae. In the latter case it is required, ad validitatem, the debtor's consent. Articles 70 and 71 GEO no. 50/2010 established the general conditions that can operate the credit assignment, the al. 5 of art. 71 setting but that "notification shall state the creditor that will charge the consumer for repayment amounts by assignment, and the name and office address and the endpoint of the legal representative in Romania". Text of law, linked with the definition of "creditor" made by art. 7 Section 5 of the law ("creditor” - the legal person, including branches of credit institutions and foreign non-bank financial institutions, which operate in Romania and gives or agrees to lend the course of his trade or business" ) basically reinforces the specialized ability to use analysis in credit activity. As for the assignment of banking chose in action, there are imposed, in this context, some comments, that make, in our opinion, the assignment derived form banking credit contracts (where the position of assignor is held by debtor’s bank and the position of assignee is held by a limited liability company which is not authorised by the National Bank of Romania), to be illegal. From this perspective, the credit contract aquires an intuitu personae character for the bank, the assignement resulting from the conclusion of such contract may be made only in special circumstances. Thus, through the assignment of chose in action originated from the credit contract to a commercial company, the late practically subrogates the rights and obligations of the assignor creditor. From this point of view, the commercial company, without authorization according to financial norms, even if acquires the obligations of the banks, eludes the authorization procedure, practically breaking the legal monopoly – in this context, it can be appreciated that the operation itself, concluded by breaking the law, is void. Simultaneously, the personal subrogation that is the effect of the cession puts into discussion the change of the judicial nature of the very credit contract, since only banking institutions or NFI have the judicial capacity to sign banking credit contracts. Thus, this subrogation has as effect the modification of the judicial nature of the contract, which can exist, legally, only with the agreement of all partners – from this perspective, the judicial operation practically trespasses the limits of receivable cession, becoming, actually, an unilateral modification of the contract. Also, it is emphasized even the break of the limits of the specialized use capacity of the assignee commercial company, the judicial act thus signed becomes absolutely null. But, in the measure in which they prevail on the credit contract, the assignee of the receivable derived from the banking credit contract acquires for himself the quality of “creditor” as GEO no. 50/2010 provides – “judicial person, including the subsidiaries of credit institutions and non-banking financial institutions from abroad, that run on Romanian territory and that grant or engage themselves to grant credits within their commercial or professional activity” – sense in which it could be appreciated that the grantee commercial company acquires, ope legis, the obligation to adapt the contracts, in compliance with GEO no. 50/2010! If the assignee company has common shareholder with the bank, the problem of the simulation can be raised – in the measure in which is proven that the operation has as purpose the break of imperative norms related to the obligation to form risk provisions and to keep the minimum level of solvability of the assignor bank. Furthermore, according to the credit contract signed between the debtor and the bank, the latter would have the possibility to enforce only the eventually-matured rates (in the measure in which, through contract, the possibility of anticipate maturity is not treated or such operation did not took place). In these conditions, each eventual „cession” of a chose in action to a third party can have as exclusive object matured debts, but the notification addressed to debtors cover sums much greater 172 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 than the credit itself – from this point of view, the sum not being exigible, the enforcement cannot start. According to general legal provisions, through the effect of the assignment, the chose in action is transferred for the nominal value of the receivable, regardless the context in which the cession was made at a smaller price or even charge-free (the last variant, in our opinion, strengthening the illegal character of the operation, since the very judicial nature of the commercial company assumes the intention to obtain a profit). In the case of banking credit contracts, and even more pregnant in the context of existence of some debt accessories reported to a variable reference indicator, the problem of the certain character of the transmitted chose in action comes forward. Practically, the assignor creditor cannot oppose to the debtor the existence of a true, liquid and exigible chose in action towards the debtor, even if, usually, through the assignment contract, the assignor guarantees to the assignee the fact that „the receivable is real, liquid and exigible”. It is observed the refuse of the partners in the assignment contract to communicate also the contents of the contract. The explanation is easy, because if the assignment is charge-free, the illegal character of the operation is granted, and in the extent that the contract is onerous, the assignor guarantees to the assignee the existence and validity of the receivable, but not the solvability of the debtor – the solvability guarantee intervenes only in the context of express assumption of this obligation, in every situation, only to the level of the really paid price. Generally, the law affords to guarantee including the future solvability of the assigned debtor. Considering the exemplary case of a decision, made in 2008, High Court of Cassation and Justice ruled that banks can perform any other activities or operations necessary to achieve the authorized object of activity, without requiring their inclusion in the authorization, which includes debt recovery operations, which may result in assignment contracts, seeking collection or recovery of nonperforming credits. The banks’ right to conclude assignment contracts is expressly stated and regulated in normatives peculiar to the banking domain, respectively in the Law no. 190/1999 regarding the mortgage credit and Law no. 289/2004 regarding the judicial regime of the consumption credit contracts, and these are base don the general provisions of Banking Law no. 58/1998 (repealed by the GEO no. 99/2006). Thus, the first court ascertained the absolute null character of the assignment contract signed by the assignor bank and assignee commercial company, taking into consideration that through the assignment, the chose in action of the assignor for its given debtor were onerously transmitted, receivables resulted form the credit contracts determined. The two credit contracts were guaranteed through two mortgages of rank I and II, according to the real mortgage contracts. On the context, the first court noted that the action is founded, taking into view that assignment contract was signed by a subsidiary, without judicial status, so it signed the convention without contracting capacity, according to art. 3 pt. 4, Law no. 58/1998. On the other hand, it has been appreciated the cause of the assignment contract as illegal, because banking law at the date of contract, namely Law no. 58/1998 expressly stated at art. 11 – 13 the activities allowed for banks, the assignments not being among these. Besides, the banking debts cannot be transmitted, the recovery of banking debts could be made only through banks’ own executioners or judicial executioners, especially knowing that the assignee commercial company does not have stated in its object the recovery of debts. The appeal declared by the bank was admitted, irrevocably, motivated by the fact that the initial court made a wrong interpretation of the articles 11, 12 and 13 of the Law no. 58/1998, in effect at the contract signing date. Thus, only art. 12 states, in a limitative manner, the activities that cannot be run by banks, the assignment is not mentioned. But art. 11 and art. 13 rule the activities that can be run by banks for the fulfillment of their object of activity and such activity is undoubtedly the recuperation of granted credits, through any legal mean. 173 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Accordingly, the activity of transfering of a chose in action obtained through credit granting, and the transferring of the related guarantees, is accessory to the credit activity and is not forbidden by art. 12 of the Law no. 58/1998. This argument strengthens the contrary opinion, that only an entity authorized to run banking activities has the judicial capacity to run credit activities – capacity which is not given to the assignee company without a special authorization given by the National Bank of Romania. According to the provisions of the Law no. 190/1999 on the mortgage credit for real estate investments, the assignment of mortgage debt is the financial investment operation that could claim the transfer of individual mortgages or mortgage receivables portfolios. Besides, the discussion could take place only in the measure in which this commercial company only had a mandate from the bank to recover the matured debts – but in the case of an assignment contract, after the notification, the valid payment can be done only to the assignee, the payment made to the assignor does not clear the debtor. In this context, the decision of the High Court is objectionable, as the assignment contract has an illicit purpose. It can not be held the argue according to which the debts are incorporeal movables which may be of legal translation, that can be transmitted to specific contracts, such as the contract of assignment of debt (but not only). Art. 11 align. 3 of Law no. 58/1998 states that banks can perform any other activities or operations necessary for the realization of their authorized activity object, without including them in the issued authorization, so inclusively receivable recovery operation, that can become effective as contracts and asignment of certain chose in action, through which the encashment and recovery of non-performant receivables is pursued. But GEO no. 99/2006 content no reference to such activities, art. 20 showing that credit institutions may also perform other activities permitted under the authorization granted by the National Bank of Romania, as follows: non-financial mandate or commission operations, especially on behalf of other entities within the group to which the credit institution belongs, managing a property consisting of movable and / or property owned by them, which are not carrying out for the financial activities, their customer services which, although not related to the main activity, is an extension of banking operations. Also it is shown that these provided activities should be consistent with the requirements of banking activity, particularly those relating to maintaining the good reputation of the credit institution and protect the interests of depositors, the total amount of revenues from these activities can not exceed 10% of revenues obtained by the credit institution through classical banking activities. The National Bank of Romania, through the Rule and Authorization Department, has stated, in 2007, that „transmission (through assignment) of a chose in action resulted from a credit facility granted by the credit institution to a person or legal entity, represents for the respective credit institution an accessory aspect of the credit activity and does not require a distinct authorization, on the provisions of art. 18, GEO no. 99/2006. We appreciate that the same reasoning is applicable to the provisions of Law no. 58/1998 regarding banking activity, re-published”. But, this is an a fortiori argument in the reasoning regarding to which only the companies which are authorized by the National Bank to run credit operation have the judicial capacity to take over, by assignment, banking credits – to admit the contrary would be equivalent to recognize the right of each entity (why not of any individual) to develop credit operations specific to banks, in any conditions, by establishing any kind of accessories. CONCLUSIONS As a practical matter of topical interest, bank credit assignments must be understood as representing a legal act in which the validity of the convention itself depends on the full capacity to 174 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 use of the asignee, acquired through the special authorization procedure of the National Bank of Romania . Also, facing the intuitu personae character of the bank credit agreement, the asignment requires, as a mandatory fund condition, obtaining prior consent of the assigned debtor, which, only in the context of direct participation in negotiating the contract of assignment, may supervise the exigible conditions of the bank debts. In these circumstances, the assignee’s claims against the assigned debtor, derivated from the assignment, loose the certain and exigible character, as long as, lacking the ability to use required by law, the assignee can not opose the debtor a bank credit and derived banking accessories. Therefore, enforcement started by the assignee must be preceded by the acquisition of enforceable in common law procedure, the following procedure may be pursued to determine the quota of the claims and the certainty of it, as provided by art. 372 and following of the Procedural Civil Code. REFERENCES 1. Adam I. (2011), Drept civil. Obligaţiile. Contractul, Ed. C. H. Beck 2. Adam I., Savu C.N. (2010), Legea societăţilor comerciale. Comentarii şi explicaţii, Ed. C. H. Beck 3. Cărpenaru, St., David, S., Predoiu C., Piperea Gh. (2006), Legea societăţilor comerciale. Comentariu pe articole, ed. a 3-a, Ed. C. H. Beck 4. Lefter C., Dumitru O.I. (2009), Theoretical and Practical Aspects Regarding the Nullity of Commercial Companies, ECTAP, no. 11/2009, p. 33-40 5. Peligrad V., Niţu G. (2011), Regimul juridic al instituţiilor financiare nebancare, RRDA, no. 1/2011, p. 68-83 6. Piperea Gh. (2012), Drept comercial. Întreprinderea, Ed. C. H. Beck 7. Stătescu C., Bârsan C. (2003), Drept civil. Teoria generală a obligaţiilor, Bucureşti 8. Directive 2009/101/EC of the European Parliament and of the Council of 16 September 2009 on coordination of safeguards which, for the protection of the interests of members and third parties, are required by Member States of companies within the meaning of the second paragraph of Article 48 of the Treaty, with a view to making such safeguards equivalent (Text with EEA relevance) 9. GEO nr. 50/2010 on credit agreements for consumers 10. GEO nr. 99/2006 regarding the credit institution and the adequation of capital 175 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 COSTS MANAGEMENT AND THE ADDED VALUE METHOD IN THE CONSUMER PERCEPTION Ph.D. Lecturer Marius BOIŢĂ Western University “Vasile Goldiş” of Arad, Romania cocosboyz@yahoo.com Ph.D Professor. Dorina ARDELEAN Western University “Vasile Goldiş” of Arad, Romania c_haiduc@uvvg.ro Ph.D Professor. Cristian HAIDUC Western University “Vasile Goldiş” of Arad, Romania c_haiduc@uvvg.ro Ph.D. Economist Emilia CONSTANTIN Romania cemi_26@yahoo.com Abstract: Knowledge of production costs in all its theoretical and practical complexity, as shown in the research specialized literature, is a basic tool for the operating management and is used to increase business efficiency. The cost study aims at solving the complex issue of cost production in various aspects, both at the microeconomic and macroeconomic level; at microeconomic level are solved the costs problems of an economic unit, the subject being an order, a production phase, an activity center, a product for which research is carried out of the theoretical and practical phenomenon, the study of the causes which have generated it, growth and forecasting of the activity, and depending on the particularities of the production process is carried out the calculation of the cost of production. Key words: consumer, costs, activities, strategy, opportunities, added value JEL Classification: D24 INTRODUCTION Cost management is a philosophy, an attitude and a set of techniques to create a higher value to lower costs (Blocker Edward, et all, 2006) [1]. In any economy in any industry, companies compete for customers and resources. Competition means there will be winners and losers. The winners of the economic competition create products and service that customer’s value. Losers either aren’t providing value to customers, or cannot do it at a cost low enough. In today's financial world losers are left behind and most valuable customers, employers and sponsors will go elsewhere. Cost management information helps identify opportunities and eliminate costly processes and practices. Competition and customers can be anywhere in the world. Thanks to the Internet and World Wide Web technology information about products and market opportunities are available to anyone almost instantly. There can be observed the following global trends: 1. Cost Management allows energy to focus on opportunities, strengths and problems of each company. Information about cost management may indicate, for example, that an organization can improve its product quality and reduce costs by using services provided by others, which are specialized in supplying them. 2. Information technology, in particular electronic commerce through the World Wide Web makes it possible for a company located anywhere in the world to serve customers that find themselves, also anywhere in the world. Electronic commerce is the process to order and pay for 176 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 goods and services through electronic connections between customers and suppliers without paper documents. Delivery of physical goods is "arranged" electronically and performed by traditional methods. Cost management information allows to the decision makers to identify the lowest cost suppliers for goods and services. The main responsibility of managers is to use scarce resources wisely and profitably. Managers compete for scarce resources globally demonstrating their success by satisfying their customers, gaining market share, introducing new products and services and generating profits. Managers also compete in finding plans and strategies to identify future opportunities for using resources. Very few organizations are isolated from global competition. This means that managers need to identify and measure the impact of alternative decisions that may potential affect operations worldwide. Managers need to gather and report information within the organization, as well as information about current and potential customers and about current and potential competition. The information provided by cost managers must identify sources of competitive advantage. Cost managers are able to measure strategic alternatives costs because they understand what generates costs and how a change in scale and goals of the organization can change the expected profits. Financial managers create financial scenarios that are expected results from alternative decisions on the scale, scope and use of resources. Financial scenarios allow top managers to make informed decisions on what is considered to be the best strategy (Cokins Gary, 2001) [2]. MANAGEMENT BASED ON THE COSTS (ABM) Management based on activity has as a principle the evaluation of costs and activities levels in order to identify opportunities to improve performances. ABM combines cost analysis with the analysis based on value added activities in order to improve the processes that bring value to customers and reduce wasted resources. ABM is a popular approach in the redesign of process; it focuses on the concept of value for the customer, broader concept than the one of quality. ABM uses and is built around the ABC analysis, which identifies: all major activities of the organization's ties located within the value chain, cost determinants of the organization and rates of determinants costs specific for each activity. Management based on activity adds to these: ■ customer perceived value of each activity; ■ value-added and non-value-added activities, opportunities to improve; ■ value-added activities and reducing or eliminating non-value added activities. Cost analysis is most often understood as a process of assessing the financial impact of alternative management decisions. In contrast, strategic cost analysis is a cost analysis in which the strategic elements became obvious and where cost data are used to develop strategies aimed at achieving substantial competitive advantages. In the conception of the American authors, Shank and Govindarajan, companies’ management is a continuous, cyclic process, consisting of: ■ formulating strategies; ■ communicate these strategies within the organization; ■ development and implementation of tactical solutions to achieve these strategies; ■ development and implement of control means for monitoring success of implementation steps and therefore to achieve strategic objectives. STRATEGIC COST MANAGEMENT IS THE RESULT OF COMBINING TWO MAIN COMPONENTS: 1. Value chain analysis. 2. Analysis of strategic positioning and sources of cost. 177 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The concept of value chain requires a wider coverage than that of production, extending outside the company as well. Such an approach is vital to control costs effectively. Value chain in any company regardless of industry, is that related set of activities that creates value, which, starting from raw materials that parts / components are made of, continued with obtaining the product, including its delivery to the customer. What is the leitmotif of this approach is to maximize the difference between inputs and outputs. Exploiting connections with customers is the basic concept of life cycle costs, which deals with the relationship between the amounts paid by a customer for a product the total cost, paid by the customer during the life cycle of a product use. Looking at the perspective based upon lifecycle cost, it is concluded that it can generate increased profitability. Moreover, special attention given to post-acquisition costs can lead to more effective market segmentation and a better position of the company within it, well knowing that the design of a product with lower costs repurchase may be an important tool in gaining competitive advantages (Eldenburg Leslie, Wolcott Susan, 2004) [3]. The map of the organization can be depicted as a set of business processes arranged horizontally. These processes cross traditional organization compartments. A function may participate in multiple processes simultaneously. Organizing upon processes allows following the process from its beginning to the end allowing more focus on maximizing plus value and eliminating activities that do not add value. The whole business can be arranged based upon these processes. Therefore, there can be process managers that follow a process from beginning to its end, the goal being to finish it through maximizing efficiency. The choice of processes that we want to follow is very important. In general, are chosen the processes that bring added value to customers. The concept of strategic positioning is about finding the answer to the question: What role cost management plays in a company? In the strategic costs management, the role of cost analysis differs depending on the method chosen by the company in the competitive struggle. A firm can compete either through lower costs (attracting customers through lower prices) or by offering superior products (differentiation). Since the differentiation and primacy of cost assume different decisions, they involve different cost analysis. In this context, the basic components of management accounting are: ■ evidence of expenditure; ■ solving problems; ■ directing attention. In strategic cost management is accepted the idea that most costs are caused by multiple factors complex correlated. Understanding cost behavior requires understanding the complex interdependence of the set of sources of cost. According to some opinions, the production volume is an inappropriate criterion for the exact explication of the behavior of costs. Thus Porter and Riley tried to establish a complete list of sources of cost. Within it, a first category is represented by the sources of "structural” cost. They concern the economic structure of the company and depend on: scale, range of coverage, experience, and technology and production complexity. Each factor involves structural choices from the company that will determine increases or reductions in product cost. Thus: ■ Scale: it sets how big investment in production, design and marketing should be; ■ Range of coverage: It concerns the degree of vertical integration, horizontal integration being more linked to the "scale"; ■ Experience is taken into account as many times, as in the past, the company has done what it wants to achieve at present; ■ Technology: Considers the technological processes used in each step of the value chain of the company; 178 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ■ Complexity: This refers to how wide is the range of products / services offered to customers. The second category of cost sources is represented by "enforcement sources." This refers to ability to perform well the operations. Unlike structural sources for each "source of performance", "more" always means "better". The main sources of performance include: ■ Manpower, participation of it in continuous improvement of activities; ■ Total Quality Management (hopes and achievements concerning the quality of products and processes); ■ Capacity utilization (depending on the scale chosen to build production capacity); ■ Product configuration (design effectiveness); ■ Exploitation of the links with suppliers and/or customers, as indicated by the value chain of the company. So, whatever the sources of cost are taken into consideration, the basic ideas remain the following: ■ in strategic analysis, the volume does not better explain the behavior of costs; ■ in the strategic sense, it is useful to explain cost position in terms of structural options and performance skills that outlines the company's competitive position; ABM has two goals common to all firms: 1. Improve the utility value received by customers. 2. Improve profits by increasing the above value. Value-added activities in the customer and business perspective Activities create outputs and consume resources during the production process. Activities with added value increase the value of the products and services in the eyes of the consumer together with achieving the organization goals. The consumer can be both internal and external to the organization, but the final test of consumer value is given by external consumer perception. Activities without added value do not contribute to the value perceived by consumers. Elimination of such activities by redesigning processes will not reduce the value in the eyes of the consumer. In a competitive environment, an organization must consume as little as possible resources to activities without added value, as competition continues to create more added value at lower prices. Competition can occur unexpectedly; an environment that does not currently have a great competition can quickly become competitive. All organizations have certain activities without value that may be reduced or even eliminated. In manufacturing firms, the most common sources of non-value activities are: ■ waiting for processing; ■ transportation from suppliers and to the customers; ■ reducing defective products and services. Even in a less competitive environment, the organization may be interested to reduce activities which don’t have added value in order for the organization to redirect resources to activities that produce value or to distribute them to the employees or owners of the organization. Organizations without non-value activities should be more competitive than those that have allowed for wasteful practices to become part of their practices. The answer to the following questions can determine whether or not an activity brings value to the consumer, and it is performed as a test as it follows: ■ would a foreign consumer encourage that increase of the activities volume? ■ the organization is closer to that goal or task? If both answers are "Yes" then the activity brings a plus value. If both answers are "No”, the activity brings no added value and it probably uses resources in a useless way. 179 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Analysis of added value Added value can be measured on a scale of 1 to 5 in ascending order (5 being the highest value, with 1 being the lowest). Complete value-added analysis measures the costs and values of the entire value chain activities of the organization. Even if this seems a difficult one it is imperative to do because departments and processes depend on each other. Thus improving a range of activity requires changes in many other departments. Management based on activities uses information arising from the analysis of value added activities in order to identify opportunities to improve the process. It's hard to believe that an organization can eliminate unnecessary activities without redesign work processes. This could mean only the decision to reduce costs, which reduces both activities without added value and the valueadded ones, without changing the work to be done. If the organization can eliminate non value added activities through process redesign, the resources wasted on such activities can be used either to reduce costs or they can be allocated to value-added activities in order to increase their effectiveness. Thus, simply eliminating non value added activities can create short-term benefits, but also redesigning processes, in order to eliminate the need for such activities, can generate long-term profits. CASE STUDY To highlight the implementation of decisions based on activities, we will exemplify by presenting a case study of a company that manufactures plastic office supplies. We’ve analyzed combined data from the cost analysis with value-added activities to prepare the data for (Table 1). Table1. Breakdown of injection activity in manufacturing office products DATA FROM THE ANALYSIS OF COSTS PER ACTIVITY DATA ON THE ADDED VALUE A B C D E F Activity Description of work Injection processes Adding materials Manual injection Computer injection Cleaning the system Setting the machine Production Inspection Recycling damaged parts Storing the good products in the inventory Removing the roughness Placing the roughness in recycling bins Placing the good The Cost of the sub-activity The Cost of activity The Cost of process 45.530 € Value for the consumer 1. 1.10. 2. 3. 4. 1.10.1. 1.10.2. 1.10.3. 5. 1.10.3.1. 6. 1.10.3.2. 7. 8. 9. 1.10.3.3. 1.10.3.4. 1.10.3.5. 10. 1.10.3.6. 11. 1.10.3.6.1. 12. 1.10.3.6.2. 13. 1.10.3.6.3. 42.650 € 545 € 665 € 47 € 3 112 € 3 46 € 174 € 49 € 5 3 1 154 € 53 € 1 11 € 1 23€ 3 180 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 piece o the rack Completing the 16 € pieces lot 15. 1.10.3.6.5. Moving the 32 € complete lot to the warehouse 16. 1.10.3.6.6. Registration in 18 € the inventory of the lot 17. 1.10.3.6.7. Finishing 42 € production Source: Data processed by the author, taken from the production technology Manual 14. 1.10.3.6.4. 3 2 2 3 The most direct use of the information in (Table 1) consists in sorting the activities by value and cost. This classification can clarify opportunities for improvement of activities that bring added value and of other as well. Considering computer-controlled injection activities contained in the 1.10.3 activity, by totaling the costs of activities with the same score value contained within this complex activity, we obtain (Table 2). Table 2. Comparison of consumer value given to the activities with the cost of activities Value in the consumer eye 5 (maximum value) 4 3 2 1 (minimum value) Total Source: Data processed by the author Sum of the costs of sub activities 46 € 414 € 50 € 64 € 574 € Percentage 8,1 % 72,1 % 8,7 % 11,1 % 100 % This table shows that only 8.1% of the process resources are consumed on activities with the highest rate of value (denoted by 5). This is a very low percentage of value added but not unexpectedly small for processes that require improvement before ABM method. Managers must find out why this process generates so little added value and why it uses 11.1% of its resources for activities marked with "1", the lowest value. Consumers will not want to pay for these costs; a competitor that could eliminate these activities without value would have an advantage. It seems that there is room for much improvement of the process. For example, if they could eliminate the activities denoted by "1" and "2" by redesigning the process, its costs would be reduced by 19.8%. Even if these resources cannot be saved because they were purchased, reallocation of resources to activities marked with "4" and "5" can significantly increase value for consumers. Table 3. Cost analyses through the added value BEFORE IMPROVING THE PROCESS AFTER IMPROVING THE PROCESS ACTIVITY DURATION ACTIVITY DURATION 1.10.3.6.1. 144 MIN. 1.10.3.6.2. 30 MIN. 1.10.3.6.3. 72 MIN. 1.10.3.6.3. 72 MIN. 1.10.3.6.4. 10 MIN. 1.10.3.6.4. 0,1 MIN. 1.10.3.6.5. 20 MIN. 1.10.3.6.5. 10 MIN. 1.10.3.6.6. 10 MIN. 1.10.3.6.6. 0,1 MIN. TOTAL TIME 286 MIN. TOTAL TIME 82,2 MIN. Source: Adapted from Chadwick, Leslie, The Essence of Management Accounting 181 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 From the above analysis, it was concluded that a large proportion of costs are consumed with low-value activities. We’ve closely watched a number of activities, among which was included sub-activity"1.10.3.6.6. - Spare good inventory ", which has no high-value activities; with the purpose to find out where they could make changes. The results of the analysis of the "1.10.3.6.6." activity appears in Table 3, that shows the flow of activities and their duration before and after improving. The old process is represented on the left. The reviewed process appears in the right. Anyone who has had around a young graduate knows that he often tends to ask experts "Why". This is, in fact, the rational process of exploration through which we can find out why activities without added value remain in the organization. If you ask "why" enough times (some experts consider that a sequence of five times would be sufficient), you will get to the roots of the problem. Identification and modification of these primary causes leads, almost always, to the elimination of the need for non value added activities and often brings additional benefits, because of the links between processes. Thus, while consulting with the provider of dies, appeared questions for the employees about the need to eliminate roughness of plastic molded products as follows: ● Why? Because the appearance and function of the product requires removal of excess; ● Why? Because, due to high injection pressure, mold plastic flows on the edges; ● Why? Because high pressure is required for the proper molds; ● Why? Because mold design allows dripping; ● Why? Because molds are based on an obsolete design. We concluded that the company must replace the old molds with some improved ones that eliminate, in turn, the need to take the excess material and recycle. This would save 174 minutes, reduce workload and prevent loss of good material. Resource cost savings Workers on the injection machines earn, on average, 5 € per hour. Before improving the process, activity "1.10.3.6.6. - Spare good inventory " for an order of 100 pieces coasted: (286 minute/60 minute per hour) x 5 € per hour = € 23.83) After the improvement, the cost of this activity was reduced to: (82, 2 Minute/60 minutes per hour) x 5 € per hour = € 6.85) This means savings of € 16.98 (23.83 to 6.85) for each order of 100 pieces of plastic office supplies. The percentage of savings is 71.25% (16, 98:23, 83). It may be unrealistic to expect to find the same level of savings in each process; however the company can pass the economy to the consumer, or to use the saved resources (time, labor and materials) for added value. CONCLUSIONS Free economies are characterized by an increase in production of goods and services, each economic agent assuming the responsibility for ensuring the appropriate profit for all products manufactured and services rendered. Lack of production cost level may lead to erroneous decisions in the production process. This implies the need to adopt an adequate system of cost calculation, forecasting, tracking and control. All this can be achieved only with costs given by the cost study. Economic activity depends on the perspective adopted in the organization, by the depth followed and by the position occupied by the person (manager) involved in the activity, or by the interests they have. As a result, managers are interested in data collection and analysis of sources internal and external, processing, interpretation and communication of results in order to plan, make decisions and control in a more fundamental manner. 182 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Strategic management is vital as it involves understanding the organization's objectives "where you want to reach." Therefore, in any management system, there should be a process of evaluation, control and also change when necessary. REFERENCES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Andronic, B.C., (2001), Performanţa firmei, Editura Polirom, Iasi Blocker Edward, Stout David, Cokins Gary, (2006), Cost Management: A Strategic Emphasis (4th Edition), Editors McGraw-Hill/Irwin, [1] Calin, O., Cârstea Ghe., (2002), Contabilitatea de gestiune şi calculaţia costurilor, Editura Genicod Ltd., Bucuresti Cokins Gary, (2001), Activity-based Cost Management: An Executive's Guide, John Wiley & Sons [2] Chadwick, Leslie, (1998), The essence of Management Accounting, Prentice Hall Europe Eldenburg Leslie, Wolcott Susan, (2004), Cost Management: Measuring, Monitoring, & Motivating Performance, Editura Wiley [3] Govindarajan, Shank, (2003),Strategic Cost Management: The New Tool for Competitive Advantage, Editura Free Press Kaplan Robert, Cooper Robin, (1997), Cost & Effect: Using Integrated Cost Systems to Drive Profitability and Performance, Harvard Business School Press Mowen Maryanne, Hansen Don, (2006), Management Accounting: The Cornerstone for Business Decisions, Editura South-Western College Pub Porter E. Michael, (2008), Despre concurenţă, Editura Meteor Press, Bucureşti Shank John, (2005), Cases in Cost Management: A Strategic Emphasis, Editors SouthWestern College Pub Smith Ralph, (2006), Business Process Management and the Balanced Scorecard: Focusing Processes on Strategic Drivers, Editura Wiley 183 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 MANAGEMENT ACCOUNTING, AN IMPORTANT SOURCE OF INFORMATION FOR THE DECISIONAL PROCESS IN THE COAL MINING INDUSTRY Assistant Ph.D. Ionela-Claudia DINA Constantin Brâncuși University in Târgu Jiu, Romania dina_claudia@yahoo.com Abstract: Currently, the evolution of the coal mining industry is marked by a growth in the interdependencies with the surrounding environment, it being conceived as a cybernetic system, reflected both in the „inputs” represented by the production factors, as well as the „outputs” identified in the material goods, works or services through which they are integrated in the national or international environment. To adapt to this new kind of enterprise, the first position is ta ken by the general informational system, and inside it, by the cost informational system. For the information on cost accounting to be a basis for substantiating decisions, management accounting must provide certain processing, both structurally and as volume, on the costs taken from financial accounting. In the case of coal mining extraction the efficiency activity should consider developing a program of measures, which should remember to take into account a series of political and economic objectives - financial environment and current economic conditions of the specific reservoir. In conclusion, the cost of production is a key indicator in the decisions of the productive units in general, particularly coal mining, the help they provide managers to ensure profitability, competitiveness and enterprise stability. Key words: management accounting, decision, production cost, coal mining industry, information JEL classification: M 11, M 41 INTRODUCTION Management accounting primarily aims to provide factual information to the managerial decision-making aimed at the long-term perspectives on mining enterprise development and current use of resources.In the current market economy, businesses need to act and develop in a more unstable and risky environment. In this respect management activities using various information are to be created, provided, analyzed and controlled ever more rigorously, so that enterprises can improve their ability to react to external factors. Thus, managers are forced to assume responsibility as optimal browsing pathways for obtaining maximum results with the use of resources increasingly limited and expensive. DECISIONS AND THEIR ROLE IN MANAGING PRODUCTION The nature of decisions is overwhelmingly influenced by the quality of information provided and the promptness with which they are transmitted. Between information and decision there is a relationship of interdependence in the sense that the information are provided to serve management decisions, and they, in turn, once sent to the implementation system, transform themselves into information (1). The decision is an essential element of the production process because without it, "the company is created, it exists not as an end in itself but only as a means that the manager has available to achieve certain objectives". The manager's role is precisely "to ensure that the objectives are achieved, the corrections made to work, whenever it" deviates" from the way it has to follow, actually realized through a continuous series of decisions and orders relating to the management organization's efforts toward its ultimate goal." 184 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 All activities undertaken by directing unit of the coal mining unit end with decisions to do or not do something, to act or not in one area or another, thus demonstrating that the decision is the essence of management activity in general and production activity in particular. Analyzed in terms of process management, decision represents the passage from thought to practice, which aims to find the most rational way for future action to ensure maximum effectiveness of management actions. The continuing increase in the effectiveness of management requires that any decisions have a solid scientific foundation. From this point of view, the decision is an expression of a rational act, consistently based on interpretation of information to be processed in order to choose an alternative designed to lead to predetermined objectives. Whether the goal is tactical or strategic by nature, that it seeks to influence potential customers and adapt to their claims, whether aimed at enhancing domestic supply and the efficient use of company resources, we can say about the decision that it pursues a course of action, an objective and concrete ways to achieve it. Looking from this point of view, Ovidiu Nicolescu (2) affirms that management decision is "the choice of remedies to achieve objectives through the application of which it’s affecting the activity of at least a person other than the decision maker". Analyzed in terms of coal mining managers, which enables them to attract and combine the resources available to manage the production process, the decision is the main instrument for achieving the objectives set for a given period. At the level of the coal mining unit, in a decisional situation one can achieve the same goal, using several different options and resources, but asking from the managers a high professional competence and responsibility, both in terms of determining the possible options, their evaluation and selection of the best value and on their consequences. Alternatives that can achieve the same objective of any one specific features on: the level and structure factors of production allocated, labor productivity, yields and others with the same time, different immediate or future consequences. Thus in the case of the coal mining units, we encounter a particular situation regarding the conditions under which decisions are taken and their effect over time. In this case, the complexity of risks with the decision-making process is influenced by technical, economic and leadership risks resulting from probabilistic states of struggle with nature, especially that in a large part, the measures indicated in this industry are unique and are irreversible. Seen from the point of view of long term planning, the coal mining industry represents a particular case in comparison with other productive branches because: ¾ operating activities are determined by the existence of limited reserves, which involves considerable investment enhancement, leading to a very wide horizon of the forecasts, often over a century, due to the time it is expected that full exploitation of the deposit would take place; ¾ coal reserves are unevenly distributed in the basement; ¾ exploited deposits are irreproducible, which emphasizes the need for appropriate methods especially regarding technological forecasting. Given that coal natural resources are limited and can be fully depleted at a time, a development in those areas is necessary, some manufacturing industries to ensure continuity of industrial activity are needed; ¾ the ongoing research and exploitation of reserves, require the permanent investment both to maintain and to develop productive capacities; ¾ considering that major fixed assets, consisting mainly of mining constructions of high value, have a lifetime projected to that of the mine’s life, led to the use of a special depreciation which led indirectly to more than 100 years of regular horizon for the financial forecasts; Given the natural conditions (geological and environmental) that operate coal mines, the manager must use in decision making, various methods and techniques of management that always keep in mind the possibility of unforeseen circumstances. Special attention is given to the development of annual plans of operation management, whose provisions abrogates fairly quickly and are sometimes ineffective work, otherwise very 185 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 laborious to draw them, year after year and sometimes quarter by quarter, given waivers or additions to the contract by the beneficiaries. We also believe that the problem of mining safety must occupy a central place in the preparation of forecasts, plans and programs at the level of coal mining, besides the desire to achieve higher production with involvement of lower costs. To better understand the decision making process, the types of decisions that are taken at a mining company and the types of costs which are used on different levels of decision-making systems, one should know the hierarchy and decision-making powers at each level of such an entity. Thus, at the National Society of Lignite Oltenia (SNLO), we distinguish three decision levels, hierarchically structured as follows: • lower level, consisting of lead mining; average level, composed of directors of directorates of the central administration: • Mining Division, Economic Department, Human Resources Administration Division; • upper level, consists of the leadership of the company: General director (including services administered directly by it: secretariat, department of information, counseling, office director, planning and development departments), the Board of Directors and General Meeting of Shareholders. Decision-making within S.N.L.O. involves five stages, shown in the figure below (fig.nr.1). Figure nr.1. Decisional process within the S.N.L.O. Information and decision are, in the company under study, two closely related concepts in the sense that the decision is the information and decision determines actions, results, thus information. Under pressure of economic results, company managers, at all levels consider the stage of obtaining information about costs: historical data or estimates. From lower level management of mining companies, we notice that, unlike the environment in which decisions are made by specialized areas of jurisdiction directions, a quarry director must make decisions on all aspects of his unit: technical decisions, financial decisions, decisions with implications for personnel policy, organizational decisions etc. Usually, it is the quarry’s management that deals with decision-making regarding current, largely concrete ways of carrying out the decisions of higher authorities. For example we present a scenario illustrating the decision process of mining. On 15.03.2011, the Board of Directors decided to increase coal production by 475,000 tons per month for six months, from May 2011. From this quantity one quarry has the amount of mining of 50,000 tons per month. Receiving this directive, the management's operation will be to decide what action is necessary for compliance. For this the physical condition of existing equipment is very important at the 4 career subordinated and for each exploited state deposit. In the phase of information, directors of mines request from those responsible information concerning: ¾ exploitable potential of each career, namely the current status of each area. Through this information they determine the exact thickness / layers of coal, overburden ratio, estimated reserves, the amount of coal overburden etc.; 186 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ¾ the technical conditions of operation of each quarry: provision of equipment, their physical condition, staff position available; ¾ each quarry’s opportunities to increase production rate, number of shifts, coal storage capacity etc. On the basis of data furnished by the chiefs of the technical compartments, the management of the unit formulates a series of scenarios to be evaluated. The director of the unit studied, together with technical responsibles of each quarry establish 3 scenarios: • var. 1 - all four quarries of mine to contribute equally to increased production, which means 12,500 to monthly; • var. 2 - pits 1 and 3 each provide 17,000 tons / month and quarries 2 and 4 by 8000 tons / month; • var. 3 - pits 1 and 3 to provide the extra production. Decision-making stage involves evaluating each scenario and adopting the best solution under the selection criteria. Analyzing the 3 working variants, the mine management decided that alternative 2 will be implemented, for the following reasons: 1. according to the note report of the technical department, exploitable coal reserve of each quarries is different, and geological conditions are different. These natural conditions determines monthly production rate of each of the four quarries, respectively: quarry 1 (C1) to 35,000 quarry 2 (C2) to 12 000 quarry 3 (C3) to 38,000 quarry 4 (C4) to 16,000. If scenario 1 is adopted as a solution, C2 and C4 quarries would have to double its monthly production and quarries C1 and C3 to increase monthly production by 30%. Scenario 3 would be the wrong choice of the quarry because waste dumps 1 and 3 would be loaded more quickly, which would have required additional work planning. 2. according to background notes prepared by the Finance and Human Resources departments, Scenario 2 is correct inasmuch as it involves the lowest production costs related to additional production. In scenario1, quarries 2 and 4 would have to support the work by hiring staff, current and capital repairs and planning much earlier than would have resulted in incorrect charging load on the two quarries. Scenario 3 would determine the same high production costs, higher than for scenario 2. The decision being adopted by career managers and heads of working groups will be followed by its implementation. Throughout the implementation its progress will be monitored, any deviations or sudden problems, based on feedback thus obtained, will try to be corrected on the go through the adoption of other decisions. Thus we can say that decision making is a continuous process, a chain of information, deliberation and decisions. The decision process is repeated at the middle level as well, indicating that each department has a strict area of competence, decisions being of specialization. The main tasks of the middle echelon decision-making departments are: ¾ Mining Division - is responsible for planning and achieving production in the quarries and underground geo-topo activities, investment activities, land and property acquisitions, construction, underground storage, software maintenance (maintenance and repair of equipment to maintain their status operation, to prevent and avoid possible effects of physical and moral wear) and modernization of equipment; ¾ Economic Department - is responsible for financial and accounting activities, aimed at registration and record of the monetary value of economic phenomena in society, developing and implementing annual procurement programs, tracking contracts, award contracts works, services and products, management of sales . ¾ Administrative Human Resources Department - is responsible for human resources management and administrative activities in the field of general administration(secret documents, secretarial, records, documents, etc.) 187 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Practically, at the "middle management" tactical and current decisions are taken – with a one year time horizon. It is based on their estimates, especially in cases transmitted by the lower hierarchical level. At the median, given its consequences to taking decisions, the cost (in all its forms reporting) becomes very important. This involves making decisions with significant financial implications on the company and assess the impact of measures to be taken on the complete cost and on production, which must be rigorous, fair and take into account all technical and organizational aspects. Top management (General Meeting of Shareholders) is at the top of the flow of information and has as attributions to (3): a) approve a proposed global strategy development, refurbishment, modernization, economic and financial restructuring; b) approve the organizational structure and number of positions and establishing normative functional and production departments; c) elect the Board of Directors according to Law no. 31/1990 on trading companies, republished with subsequent amendments; d) approve the income and expenditure for the next financial year; e) approve the balance sheet and profit and loss analysis reports of the Board and auditors, approve the profit distribution law; f) act bank borrowing long term, including external sets by the skills and the current bank borrowing, trade credit and guarantees, including pledging according to current laws. Schematically, the information-decision between the various echelons of the company may be presented as such (fig.no.2). Conducting an effective management process is conditioned largely by how the leaders pursuing the development of the application of decisions in practice by the performers. To obtain the expected results by the decisions it is necessary to perform a systematic analysis of how to bring out the measures set. Implementing a decision Informational Feedback Figure no. 2. Decisional hierarchy of a coal mining company Control aims at knowledge and analysis of results obtained during the reference period, identifying negative-acting factors or of errors in decision making and their neutralization. By performing a complex timely control, adjustment of the system or subsystem shall be ensured at the parameters initially set. PRODUCTION COST – BASIC INDICATOR FOR ADOPTING DECSISIONS Decision making occurs at all levels of the mining organization, taking into account both short-term and long-term perspective. Plans are implemented through decisions whose purpose is 188 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 embodied by formulating rational conclusions, derived from financial and quantitative analysis. Thus, management accounting practice is deeply involved in decision making. An integral part of management accounting in the mining industry is the information system of cost. If it is focused on extracted mass mining cost and directed to provide highly detailed information, it supports planning, control and grounding decisions to be applied onto future activities. In the current economic climate, costs is the key tool in making decisions on resource allocation (which are often limited), volume and structure of production, increase or withdraw supply of goods or services on the market, etc. In these circumstances the best solution of choice is the minimum cost. Calculating the cost is not only made overall, but are also taken into account: the cost of distribution, labor costs, cost of education, health, information, administration, time, debt (credit), inflation, unemployment, economic reform, environmental costs etc . A complex knowledge of costs is the key factor that the manager of an organization can use in making decisions that would have to increase business efficiency. This requires adoption of a suitable computing system, forecasting, tracking and cost control. For the information of "cost" to be useful to support decision of the management process at the level of mining units, it must meet the following characteristics (4): • relevance - information is relevant when it influences the economic decisions of users, helping them evaluate past, present or future events, to confirm or correct their previous evaluations; • reliability - requires that the information on costs should not contain significant errors, and users can trust in it; • comprehensibility - can be excluded because the information on costs is addressed to managers who are deemed to have sufficient knowledge to understand it; • comparability - feature particularly true when analyzing the relationship between actual and pre-calculated costs. In the case of economic agents operating in the mining industry and especially in the coal industry, a new feature would have to be added to take into account environmental costs, knowing that expenditure in this area significantly affects companies' costs. The following table (table no. 1) presents some of the information provided by the cost information system and their possible use by enterprise management, as follows: Table no.1. Possibilities of using information of the cost type by the management Information provided by the cost information system I.Unitary cost of the extracted mining mass II.The cost of running a shop, a department, etc. Possible uses of this information by management • Decisions on setting the selling price, production planning and cost control; • Decisions on the acquisition or abandonment of property; • Assessment (measurement) and managing performance. • Decisions on the organizational structure, improving the production and supervision of activity. III.Wage costs per ton of mining mass or for a period of time • Planning production, salary policies. IV.The volume of scrap and technological losses • Planning production, control of material expenses. 189 The USV Annals of Economics and Public Administration Information provided by the cost information system V.Behavior of costs according to level of activities. VI.Cost analysis Volume 12, Issue 2(16), 2012 Possible uses of this information by management • Estimating profit, decision of "make-or-buy" (outsourcing) and cost; • Decisions on ways to increase the performance of unit. • Decisions concerning cost reduction; • Decisions on managing products and clients (maintaining, substituting, eliminating); • Decisions concerning ways of growing performance of the mining unit; • Evaluating effects, measures taken/forecasted by the manager on costs. Source: Boghean, F. – Managementul costurilor – curs pentru învăţământul la distanţă, Suceava, 2008, p.33. At the level of a production facility, and therefore the coal mines, the complexity of technology and organizational structure required in their use of integrated computer systems that meet all business functions (research and development, production, trade, financial and accounting, personnel) and whose organization must take into account certain general requirements, such as restrictions on the specific activities, how to expand the interface with future systems (open system character), the potential for control from outside the system, the fulfillment of economic and technical principles to ensure compliance with existing regulatory framework and flexibility according to new legislation (5). CONCLUSIONS Thus, for the accounting information concerning costs to be the base for substantiating decisions, management accounting must ensure some processing, both structurally and as volume, on the expenses taken from financial accounting. In the case of coal mining units the efficiency of extraction activities must have in view the elaboration of a program of measures which, besides the factors of influence mentioned, must also take into account a series of political, economic and financial objectives of the current economic environment, as well as specific deposit conditions. In conclusion, production cost represents a basic indicator in adopting decisions in the productive units in general, and coal mining units in particular, through the help it offers to managers in ensuring profitability, competitiveness and stability of the enterprise. Thus, having in view those before mentioned aspects concerning production costs, we can say that in the coal mining units, this represents a resulting economic indicator, which expresses the value of used resources for obtaining a ton of mining mass, meant to help in the evaluation of the efficiency of the production activity and to assist the process of taking managerial decisions with the purpose of selecting the most rational leadership variant. ENDNOTES: (1) Iacob, C. - Sistemul informaţional contabil la nivelul firmei, Tribuna Economică, Bucureşti, 2000. (2) Nicolescu, O. (coord.) - Management, Editura Didactică şi Pedagogică, Bucureşti, 1992, p. 10 (3) HG 103/2004 concerning some measures for the restructuring of production activity of electric and thermic energy on lignite, Appendix 4. (4) International Accounting Standards Board – Standardele Internaționale de raportare Financiară (IFRSs), Editura CECCAR, București, 2006, pp. 40-44. (5) Dobrin, M. – Contabilitatea de gestiune şi calculaţia costurilor în industria textilă, Editura Bren, Bucureşti, 2004, p. 30. 190 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 BIBLIOGRAPHY: 1. Albu, N., Albu, C. (2003) Instrumente de management al performanţei, vol. I, Contabilitate de gestiune, vol. II, Control de gestiune, Editura Economică, Bucureşti 2. Anica Popa, L.E. (2005) Conducerea întreprinderii prin costuri. Recursul la modelele contabilităţii manageriale, Editura Economică, Bucureşti 3. Bărbulescu, C. (2000) Pilotajul performant al întreprinderii, Editura Economică, Bucureşti 4. Călin, O., Nedelcu, M. V. (2006) Rolul contabilităţii de gestiune în activitatea de conducere a producţiei, Revista Gestiunea şi Contabilitatea Firmei, nr. 4 5. Cristea, H. (2003) Contabilitatea şi calculaţiile în conducerea întreprinderii, Ediţia a II-a, Editura CECCAR, Bucureşti 6. Dobrin, M. (2004) Contabilitatea de gestiune şi calculația costurilor în industria textilă, Editura Bren, Bucureşti 7. Iacob, C. (2000) Sistemul informaţional contabil la nivelul firmei, Tribuna Economică, Bucureşti 8. Nicolescu, O. (coord.) (1992) Management, Editura Didactică şi Pedagogică, Bucureşti 9. HG 103/2004 concerning some measures for the restructuring of production activity of electric and thermic energy on lignite, Appendix 4. 10. International Accounting Standards Board (2006) Standardele Internaționale de raportare Financiară (IFRSs), Editura CECCAR, București 191 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 A NEW PERSPECTIVE ON INDIVIDUAL TAX COMPLIANCE: THE ROLE OF THE INCOME SOURCE, AUDIT PROBABILITY AND THE CHANCE OF BEING DETECTED PhD. Candidate Gabriela ŞTEFURA Alexandru Ioan Cuza University from Iaşi, Romania gabi.stefura@gmail.com Abstract: Individual tax compliance remains an important area of research and still gives many directions that can be followed by economists in their constant struggle to understand the puzzle of taxpayer behaviour. The aim of this article is to offer a new approach regarding individual tax compliance and self-reporting behaviour, through a quasiexperiment with 102 students from three different professional areas: medicine, law and accountancy, which took place in Iaşi, Romania. The main results found highlight the importance and the role played by the income source, audit probability and the perceived chance of being detected. Potential taxpayers report less income when there is no evidence on paper for its existence and when the audit probability is low. As the perceived chance of being audited rises, the amount of reported income also rises. The perceived chance of being detected also rises simultaneously with the audit probability. The results are useful to both theorists and practitioners, but also to policy makers. Key words: individual tax compliance, quasi-experiment, self-reporting behaviour, potential taxpayers JEL classification: H26 INTRODUCTION Tax compliance has been in the attention of specialists for the last two decades and many studies have highlighted its importance for economy. Tax compliance may be defined as the voluntary obedience to the rules and laws of the tax system. The compliance of taxpayers could be also associated with the idea of fulfilling the role of the consumer-citizen within a state. By complying, the consumer-citizen contributes to the public budget by paying taxes and fees and, on the other hand, he uses public services (health, education, etc.), funded by these contributions precisely. Kirchler and Wahl (2010) consider that compliance is the most neutral and inclusive term that describes people's willingness to pay taxes. Most of the researchers have chosen the direction of compliance behaviour analysis in relation to income tax. The most common view which is disseminated in the specialty literature captures compliance as a function of the rational pursuit of self-interest contributors (Wenzel, 2005). From this perspective, taxes are costs that taxpayers seek to avoid or reduce them. The main direction in the economic literature on compliance has been drawn by Allingham and Sandmo, in 1972, in an earlier study that continues to be the starting point for many other research studies. According to their theory, taxpayers are faced with a choice: to declare their income entirely or less. Yitzhaki (1974) has continued the development of the Allingham-Sandmo model by highlighting the fact that the penalties, in most tax systems, are not calculated according to the size of undeclared income, but rather to the amount of unpaid taxes. Other studies expanded these models by taking in account different types of variables, such as: risk aversion, in a clearer manner (Eisenhauer, 2008), taxpayer morale (Eisenhauer, 2008; Traxler, 2010) etc. The purpose of this article is to examine the role played by the opportunity of noncompliance, as described by Fischer et al. (1992), the audit probability and the perceived chance of being detected in the tax reporting behaviour of potential taxpayers from Iaşi, Romania, through a quasi-experiment. The primary objectives of the study start with the analysis of the role of opportunity, as described by Fischer et al. (1992), on three directions: occupation, income level and income source. 192 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Secondly, the potential taxpayers’ perceptions about the chance of being detected are put into discussion. The audit probability plays also very important part by creating different situations in which the taxpayers have to make their compliance (or noncompliance) decisions. The income tax is different in every country, in level, but also in form. Also, the tax systems differ by the way they are shaped and by the forms of applicability. In Romania, the income tax is a flat tax of 16%, applied on most categories of income (liberal professions, wages, pensions at a certain level, dividends, rent, investments and others). But only some of these categories are subject of self-reporting behaviour and people who have a liberal profession are included here: doctors, lawyers, notaries, self-employed accountants, legal experts etc. In the following sections of the paper, some theoretical aspects regarding the development of the hypotheses will be presented, followed by the description of the research method, the results obtained and, finally, the conclusions, which resume the main contributions of the paper, limitations, future directions of research and practical implications. HYPOTHESES DEVELOPMENT The opportunity of noncompliance has been rarely approached in the tax compliance literature. One of the first approaches was made indirectly by Allingham and Sandmo (1972), who built their model on the theories describing the self-interested nature of humans. Fischer et al. (1992) and Blanthorne and Kaplan (2008) have emphasized on the importance held by opportunity in tax compliance behaviour. Three different concepts may describe the nature of opportunity: income source, income level and occupation (Fischer et al., 1992; Chau and Leung, 2009). The income source refers to the chance of earning untraceable income or amounts of money that do not appear in the records of the taxpayers (Chau and Leung, 2009). Very few researchers have studied occupational differences among taxpayers (Ashby et al., 2009), and the necessity of a specific analysis, by focusing on particular groups of interest and not on a wide range of taxpayers, it is more and more felt among specialists (apud Trivedi et al., 2003, p. 182). As Fischer et al. (1992) and Chau and Leung (2009) stated, the occupation of taxpayers seems to have a direct influence on their tax compliance behaviour. H1: There are significant differences between the occupational groups analysed, in terms of the income reported. The opportunity to evade taxes given by the source of the income appears to be a very important factor of influence. Smith (1990) found o positive relationship between tax evasion and opportunity. Blanthorne and Kaplan (2008) analysed the influence of opportunity to underreport by dividing their sample in two categories: low opportunity and high opportunity. The high opportunity group comprised those taxpayers who mentioned that they own a business and they have obtained cash income which has not been reported. They showed that opportunity has direct and indirect influence on the reporting behaviour (the influence on other factors like ethics etc.). H2: The participants will report a significantly smaller income after the treatment (the introduction of experimental factor). The income level has been perceived differently by specialists and its importance and relationship with tax compliance has not been very often analysed. Ho and Wong (2008) reached the conclusion that income level does not have a direct influence on tax compliance. On the other hand, the income could have a negative influence on the tax morale of taxpayers. The better they earn, the less they start to report (Andreoni et al., 1998; Torgler, 2003). 193 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 H3: There are significant differences between the amounts of income reported according to the real income earned by the participants. Alm et al. (1992), Mittone (1997), Cullis et al. (2006), Mittone (2006), Maciejovsky et al. (2007), Lewis et al. (2009) and Cummings et al. (2009) have analysed the “audit probability” effects in their studies (the possibility that a taxpayer has to become the subject of an audit performed by the tax authorities), this being the most common approach that describes the chance of being audited. Regarding the audit probability, the studies have shown that tax compliance and audit probability have a positive relationship, mainly, as the audit probability rises, the compliance of taxpayers also rises (Alm et al., 1992; Cullis et al., 2006; Lewis et al., 2009; Cummings et al., 2009). Also, people, after the happening of an audit, are less compliant because they believe that a new audit is not very likely to occur (Maciejovsky et al., 2007). H4: The amount of reported income rises as the audit probability rises. The chance of being detected has been approached by specialists in various forms: perceived detection risk (Carnes and Englebrecht, 1995), probability of detection (Allingham and Sandmo, 1972; Fischer et al., 1992) or probability of being detected as guilty of evasion (Mittone, 1997). The most conclusive definition is probably given by Fischer et al. (1992, p. 4): “the probability of detection is the probability that noncompliance will be discovered and that the IRS will seek to rectify the deviance”. The authors also underline the fact that the two concepts, “the probability of being detected” and “audit probability” are very different and might be confusing for readers, if the concept used is nor properly defined. But the chance of being detected is not a concept that can be measured in advance, it relates more with the perceptions of the taxpayers. No matter how the perceived chance of being detected is defined, the results from previous studies are the same. The perceived risk of being detected has a positive relationship with tax compliance (Carnes and Englebrecht, 1995). Also, when the probability of detection is high, tax compliance is also high (Alm, 1991). H5: There is a positive significant correlation between the perceived chance of being detected and the income reported. Although the chance of being detected and the audit probability have been carefully analysed in the past, their influences in the same context have not been put into discussion. Also, the way how they interact and influence each other might be an interesting direction of research. H6: The perceived chance of being detected rises as the audit probability rises. METHODOLOGY This study approaches as method of research the quasi-experiment. Experimentation in tax compliance research has been the choice of many researchers because it gives to the researcher the chance to obtain more honest answers regarding a noncompliant behaviour (Torgler, 2002), the main issue addressed by the research on the subject of tax compliance. Quasi-experiments are at the boundary between field and laboratory experiments, being preferred especially when the researcher has a small budget. Their main feature is the fact that participants are selected and exposed to treatments in a non-random manner. In tax compliance research, quasi-experiments have been applied either on students or on taxpayers, keeping a relatively simple design of the method. Some of the authors that used quasiexperiments, applied different treatments in the same time and using the same research instrument (questionnaires mainly), relying on the fact that the participants had received their instruments individually and could not realize that they are part of an experiment and also they could not 194 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 communicate with each other (Bobek et al., 2007; Dijke and Verboon, 2010). Other authors applied the quasi-experiment during courses, where students or even taxpayers had participated, trying to maintain in this manner some characteristics from the lab experiments (Carnes and Englebrecht, 1995; Fallan, 1999; Lewis et al., 2009; Leder et al., 2010). The design of the quasi-experiment follows, mainly, the next structure: O1 X O2 (O1– pre-treatment groups; X – the treatment; O2 – post-treatment groups) The present study has two phases. Participants receive the same test instrument in the first phase. After a period of time of minimum 2 hours, they receive the test instrument modified, in the second phase. The modification regards only the introduction of the experimental factor (or the treatment), and so, the two test instruments used in the two phases differ only by introduction of this treatment. The quasi-experiment takes place during student courses. The participants for the study were chosen from three different categories (potential doctors, potential lawyers or notaries and potential accountants), who might choose to practice these professions in the future and be self-employed. The target population was represented by students from two public universities from Iaşi, Romania: students from the Faculty of Medicine, master students from the Law Faculty and accounting master students from the Faculty of Economics and Business Administration. As one of the main characteristics of quasi-experiments is the rational extraction of participants from the target population and not a random extraction as in the case of classic experiments, the sampling method approached in this study follows three main criteria of selection. Firstly, the courses where the target population is present must be accessible for this type of study (the cooperation with the attending professor). Secondly, the number of hours of the course or courses taken in the same day by the same group students must be at least 3 (a minimum 2 hours break is necessary between the two phases of the study). Also, the students should participate at the study on a voluntary basis. In order to have a better control on the quality of the sample, students were asked, before the session had started, to participate only if they intend to practice, in the future, one of the three professions mentioned before. The test instrument was formed from a file received by each participant. In the first phase, the materials in the file are: - An identification code, attached on the first page, necessary to identify the participants in second phase; - A page containing instructions; - A page containing the description of a hypothetical situation; - Three small white envelopes (114x162 mm), marked with A, B and C and the identification code, which contained answer sheets. The files from the second phase are identical, except a short questionnaire which contains demographic measures and other types of information. After receiving the file in the first phase, the participants were asked to keep the identification code for the second phase, but also to be rewarded at the end of the study with a voucher to buy a coffee or other similar products from a place close to the faculties involved in the study. In this manner, the students were motivated to keep the code and it facilitated their identification in the second phase. In the instructions page, the participants are informed about the purpose of the study, what kind of materials are in the file and how they should act. Also, they are asked to give sincere and individual answers, as their identity remains unrevealed during the study. After reading the instructions, they find out that they should read the hypothetical situation, on the next page. They are asked to image themselves as practicing one of the three professions (doctor, lawyer/notary or accountant), according to the group they are in. The text states that at the beginning of the year, they submitted a report form containing the income that they estimate to obtain during the following year 195 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 (the amount is the same for each participant: 20 000 Ron, the equivalent of 4650 Euros). At the end of the year they must submit a new report form containing the real income obtained. They earned more than 20 000 Ron and now they must decide how much of the extra income they will report (the extra income is 10 000 Ron for the whole year, or 2325 Euros). The participants are also informed in the text of the possibility of being audited by the authorities and if they did not declare the whole income, they might be detected and accused of tax evasion. No values for audit probability or the chance of being detected are mentioned in the text. The text is almost identical in the second phase, excepting the introduction of the experimental factor, which will be described in the next section of the paper. VARIABLES The dependent variable, e.g. the degree of compliance, has been measured through the amount of extra income reported, on a 5 level scale, each level describing a certain amount from the total extra income earned by the participants, from 0 to 10 000 (1 – 0, 2 – 2500, 3 – 5000, 4 – 7500, 5 -10 000). Henderson and Kaplan (2005) also used this type of scale in describing compliance, but they had 6 levels of income (the first level was also 0, and the last level the whole amount) and their respondents had to decide which amount they would not report. The scale is written on each answer sheet from the three envelopes in the file (A, B and C) and the participants must choose what the amount they wish to report. The audit probability has three predefined levels: 1%, 10% and 25% (Cullis et al., 2006 and Lewis et al., 2009 also used three different levels of the probability of detection). Each level describes a different situation, respectively three cases: A, B and C. The audit probability is written on each answer sheet from the envelopes in the file (case A – 1%, case B – 10%, case C – 25%), before the measure of the degree of compliance. The perceived chance of being detected is described by the second item on each answer sheet. After choosing the amount they want to report, the participants must evaluate what chances a person who does not report entirely his/her income has of being detected by authorities, in the specific situation described on the answer sheet. The item has an answer with 8 levels: 0% - 1%, 2% - 9%, 10% - 24%, 25% - 39%, 40% - 54%, 55% - 69%, 70% - 84% and 85% - 100%, similar to the item used by Carnes and Englebrecht (1995). The question was built by using an indirect style, by asking the participants to express their opinion about “a person”, and not about their own person, in order to have a better control over social desirability bias induced by the sensitivity of the subject (Jo, Nelson and Kiecker, 1997). The experimental factor introduced in the second phase of the quasi-experiment changes the hypothetical situation described in the first phase by the fact that the extra income earned (the 10 000 Ron) is now untraceable on paper (there are no records to prove their existence). Previously, there were no statements about the situation of the extra income. So the degree of compliance and the perceptions about the chance of being detected are measured two times: before and after the introduction of the experimental factors. The real monthly income obtained by the participants can be described by 7 different intervals (manipulated according to the minimum wage level in Romania and the fact that the participants are students, so most of them have very low incomes): less than 700 Ron (162 Euros), between 700 and 1000 Ron, between 1000 Ron and 1300 Ron, between 1300 Ron and 1600 Ron, between 1600 Ron and 1900 Ron, between 1900 Ron and 2200 Ron and the last, more than 2200 Ron (512 Euros). The amounts have been rounded up because most of the potential participants do not have a fix income, so they are asked to choose the level that better describes their average monthly income. 196 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration RESULTS The quasi-experiment took place in October-November 2011, in Iaşi, Romania, separately for each group. The total and final number of participants at the both phases is 102 students. The data obtained has been analysed through SPSS 13.0. The first group tested was the potential self-employed accountants. In the first phase, 53 students participated, but in the second phase, after two and a half hours, only 31 files were distributed and fully completed. In the case of potential lawyers/notaries, in the first phase participated 34 students and in the second phase, after two hours, only 31 remained. The quasiexperiment took place twice in the case of potential doctors. The first group tested had only 16 participants in both phases so a second group was needed and resulted 24 participants in the both phases (26 in the first), and a total of 40 participants from the potential doctors group. From the total of 102 participants, 74 were women and 28 were men. This shows us that women attend classes (courses) more than men. The mean age of the entire sample is 23.45 years (SD = 2.037). In matters of monthly income, the majority of the participants (63.7%) earn less than 700 Ron (approximately 162 Euros). Only three participants checked the highest income box (more than 2200 Ron or 512 Euros). The questionnaire filled out by the law master students contained an extra question regarding their preference for one of the two professions destined to this group. 87.1% would follow the lawyer profession and only 12.9% would work in the future as notaries. In order to apply the most appropriate tests, we have first tested the normality of the distribution for each variable (independents and dependent), through a Kolmogorov-Smirnov test. The significance level of the tests, for each variable was lower than 0.05, so the distributions of the variables differ from a normal distribution. In these conditions, to test the hypotheses, we have used nonparametric tests. In order to test the differences on the occupational level described by hypothesis 1, a Kruskal-Wallis test has been applied. The significance levels of the Kruskal-Wallis tests were higher than 0.05, so the differences between the degree of compliance of the three occupational groups tested are not significant and will not be further discussed. The differences between the mean income reported in each phase, according to the three situations given by the three different levels of the audit probability, have been tested through a Wilcoxon test, for each pair from each case: the amount reported in the first phase with the amount reported in the second phase (in case of 1% audit probability and so on), obtaining in the end three different pairs of variables to test. Table 1. Differences between the mean income reported before and after the introduction of the experimental factor (mean income in Ron) Audit probability Mean income reported in phase 1 Mean income reported in phase 2 1% 8063 10% 8504 25% 9240 *Based on positive ranks. 4117 4681 5588 Wilcoxon Test Z p -6.328* -6.272* -6.121* .000 .000 .000 The significance level (p value) of the Wilcoxon test is lower than 0.05 in each case. The participants reported a significant smaller amount of income after the introduction of the experimental factor. Although the extra income was untraceable, some of the participants did not chance their behaviour in the second phase of the study and so the differences between the amounts reported in the two phases are lower than expected. The differences between the amounts of income reported according to the real level of the income obtained by the participants have been also tested. The results of the Kruskal-Wallis test 197 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 show that there are no significant differences according to the monthly income obtained (p > 0.05 in all the cases). This might be explained by the fact that the majority of the participants declared that they obtain a very low income, as they are studying and most of them are not working, so the real income variable could not give the differences expected. In order to test if the amount of income reported is different in each case given by the three different levels of audit probability (1%, 10% and 25%), a Friedman test for multiple paired samples has been used, for both phases of the quasi-experiment. The significance level of the test in each phase was lower than 0.05, with a Chi-Square result of 42.941 for the first phase and 47.255 for the second phase. At least one of the amounts of income reported differs from the others, in both phases and the differences can be viewed in table 2. So we can conclude that the mean income rises as the audit probability rises. The correlation coefficients calculated to analyse the strength and the direction of the relationship between the perceived chance of being detected and the amount of income declared show, as predicted, that the correlation of the two variables is positive and significant. The results are presented in table 2. Table 2. The correlation coefficients between the perceived chance of being detected and the income reported Audit probability 1% 10% 25% Phase 1 (before the experimental factor) Pearson’s p Spearman p R .334 .001 .305 .002 .339 .000 .304 .002 .308 .002 .281 .004 Phase 2 (after the experimental factor) Pearson’s p Spearman p R .479 .000 .477 .000 .512 .000 .565 .000 .570 .000 .577 .000 The significance value of each correlation coefficient is lower than 0.05, confirming the existence of a significant correlation between the variables. The values of the coefficients show, according to Cohen (1988), a medium correlation in the first phase, excepting the case when the audit probability is 25%, for the Spearman coefficient which shows a small correlation. In the second phase, the correlation coefficients are visibly stronger, indicating medium and high correlations in all the cases. To test the differences between the perceived chances of being detected, in each case given by the audit probability, Wilcoxon tests have been applied on three pairs of variables (the perceived chance of being detected from the first phase with the perceived chance of being detected from the second phase, when the audit probability is 1% and so on). The significance value of the test, in each three cases, was lower than 0.05, showing that the variables differ in distribution. The sum of ranks is -7.206 for the pair formed when the audit probability is 1%, -7.759 for the pair formed when the audit probability is 10% and -7.555 for the pair formed when the audit probability is 25%. The conclusion which can be drawn from this final analysis is that the perceived chance of being detected rises when the audit probability rises. CONCLUSIONS The tax compliance of individuals remains a subject of great importance and interest for the economic literature. Income reporting behaviour gained the attention of the specialists, as it is the most frequent approach in terms of tax compliance. Some of the researchers focused on the analysis of economic determinants of tax compliance (Allingham, Sandmo, 1972; Yitzhaki, 1974), while others continued their work by adding noneconomic factors (Fischer et al., 1992; Torgler, 2003; Eisenhauer, 2008; Blanthorne, Kaplan, 2008; Traxler, 2010), trying in this manner to have a better perspective on the puzzle of tax compliance. The present study has approached both economic and noneconomic factors that influence the income reporting behaviour of three categories of taxpayers: doctors, lawyers/notaries and selfemployed accountants (according to the Romanian fiscal law, only certain categories of individual 198 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 taxpayers report on their own the income obtained and the professions analysed are included in one major category – liberal professions). The approach of specific categories of taxpayers is the first major contribution of the study, following the need of focusing on specific groups of interest felt in the specialty literature (apud Trivedi, Shehata, Legun, 2003, p. 182). The results are consistent, on most of the aspects, with the previous findings on individual tax compliance. In matters of opportunity of noncompliance, only one component resulted to be an important factor of influence, the income source. The participants at the study reported a significantly lower income when they were informed that the income they had to report was untraceable on paper. The occupation and income level did not show a significant relationship with the income reported, contradicting in this way the model of Fischer et al. (1992). Another important contribution of this study results from the approach of the audit probability and the perceived chance of being detected in the same context. The participants reported higher amounts of income as audit probability rose. Also, positive correlations have been found between the perceived chance of being detected and the income reported, this meaning that as the perceived chance of being detected was higher, the degree of compliance was also higher. Significant differences were found between the perceived chances of being detected, in each case described by the three different levels of the audit probability. As the probability of being audited was higher, the participants perceived also a higher chance of being detected for those people who report less income and face an audit. The study has its limitations, starting with the sensitive subject of income reporting which makes it difficult to have control over social desirability bias. To minimize their effect, some of the questions have been written in a indirect style and the anonymity of the participants was kept across the whole study. Obtaining individual answers has also encountered difficulties. Although this requirement has been mentioned verbally and also specified in the instructions, the quasiexperiment was not completed in total silence. Another limitation regarded the accessibility of the potential participants and this is shown by the rather small number of participants included in the study. Also, this limited the random selection of the participants, who have been chosen by following rather rational criteria of selection. The time between the two phases of the study was also limited to a minimum of two hours, as the courses taken by the participants did not allow a different approach. The results must be treated and interpreted carefully, as the number of participants in each group is not significant from the statistical point of view (a minimum 50 participants for each group would have given more reliable results). As future directions of research, more occupational categories may be included in a similar study. Secondly, extending the study on the entire country or even on other countries (with a similar tax system as the Romanian one) might bring new interesting results. Last but not least, the approach of more variables, especially noneconomic, in a study with a similar design, would help in obtaining a better view on the behaviour towards income reporting of individual taxpayers. The practical implications of the results start with the necessity to minimize the opportunity to non-comply that taxpayers have, by stimulating the correct record-keeping of all the income obtained by self-assessing categories of taxpayers. This may be done in two ways: increasing audits and asking the population to stop paying for the services of the mentioned professional categories without receiving a proof of their payment. The increase of audits may be also useful, due to the positive effect on the compliance of the participants at the study. Also, as the chance of an audit gets higher, the perceived chance of being detected those who try to cheat the system is stimulated to grow and taxpayers may feel a higher risk and may try to report correctly the income obtained. ACKNOWLEDGEMENTS This work was supported by the European Social Fund in Romania, under the responsibility of the Managing Authority for the Sectoral Operational Programme for Human Resources Development 2007-2013 [grant POSDRU/88/1.5/S/47646]. 199 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 REFERENCES 1. Allingham, Michael G. and Agnar Sandmo (1972) ‘Income tax evasion: A theoretical analysis’, Journal of Public Economics 1: 323-38. 2. Alm, James. (1991) ‘A Perspective on the Experimental Analysis of Taxpayer Reporting’, The Accounting Review 66(3): 577-93. 3. Alm, James, Betty R. Jackson and Michael McKee (1992) ‘Estimating the determinants of taxpayer compliance with experimental data’, National Tax Journal 45(1): 107-14. 4. Alm, James and Benno Torgler (2006) ‘Culture differences and tax morale in the United States and Europe’, Journal of Economic Psychology 27: 224-46. 5. Andreoni, James, Brian Erard and Jonathan Feinstein (1998) ‘Tax compliance’, Journal of Economic Literature 36(2): 818-60. 6. Ashby, Julie S., Paul Webley and Alexander S. Haslam (2009) ‘The role of occupational taxpaying cultures in taxpaying behaviour and attitudes’, Journal of Economic Psychology 30: 216-27. 7. Blanthorne, Cindy and Steven Kaplan (2008) ‘An egocentric model of the relations among the opportunity to underreport, social norms, ethical beliefs and underreporting behaviour’, Accounting, Organizations and Society 33: 684-703. 8. Bobek, Donna D., Robin W. Roberts and John T. Sweeney (2007) ‘The Social Norms of Tax Compliance: Evidence from Australia, Singapore and the United States’, Journal of Business Ethics 74: 49-64. 9. Cadsby, Bram C., Elizabeth Maynes and Viswanath Umashanker Trivedi (2006) ‘Tax compliance and obedience to authority at home and in the lab: A new experimental approach’, Experimental Economics 9: 343-59. 10. Carnes, Gregory A. and Ted D. Englebrecht (1995) ‘An investigation of the effect of detection risk perceptions, penalty sanctions, and income visibility on tax compliance’, The Journal of the American Taxation Association 17(1): 26-35. 11. Chau, Gerald and Patrick Leung (2009) ‘A critical review of Fischer tax compliance model: A research synthesis’, Journal of Accounting and Taxation 1: 34-40. 12. Chung, Janne and Viswanath Umashanker Trivedi (2003) ‘The Effect of Friendly Persuasion and Gender on Tax Compliance Behavior’, Journal of Business Ethics 47: 133-45. 13. Cohen, Jacob (1988) Statistical Power Analysis for the Behavioral Sciences (2nd ed.). Lawrence Erlbaum Associates Inc. 14. Cullis, John, Philip Jones and Alan Lewis (2006) ‘Tax framing, instrumentality and individual differences: Are there two different cultures?’, Journal of Economic Psychology 27: 304-20. 15. Cummings, Ronald G. et al. (2009) ‘Tax morale affects tax compliance: Evidence from surveys and artefactual field experiment’, Journal of Economic Behavior & Organisation 70: 447-57. 16. Dell’Anno, Roberto (2009) ‘Tax evasion, tax morale and policy maker’s effectiveness’, The Journal of Socio-Economics 38: 988-97. 17. Dijke, Marius van and Peter Verboon (2010) ‘Trust in authorities as a boundary condition to procedural fairness effects on tax compliance’, Journal of Economic Psychology 31: 80-91. 18. Eisenhauer, Joseph G. (2008) ‘Ethical preferences, risk aversion and taxpayer behaviour’ The Journal of Socio-Economics 37: 46-63. 19. Fallan, Lars (1999) ‘Gender, Exposure to Tax Knowledge and Attitudes Towards Taxation; An Experimental Approach’, Journal of Business Ethics 18: 173-84. 20. Fischer, Carol M., Martha Wartick and Melvin M. Mark (1992) ‘Detection probability and taxpayer compliance’, Journal of Accounting Literature 11: 1-26. 200 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 21. Henderson, Charlene B. and Steven Kaplan (2005) ‘An Examination of the Role of Ethics in Tax Compliance Decisions’, The Journal of American Taxation Association 27(1): 39-72. 22. Ho, Daniel and Brossa Wong (2008) ‘Issues on compliance and ethics in taxation: what do we know?’, Journal of Financial Crime 15(4): 369-82. 23. Jo, Myung-Soo, James Nelson and Pamela Kiecker (1997) ‘A Model for Controlling Social Desirability Bias by Direct and Indirect Questioning’, Marketing Letters 8(4): 429-37. 24. Kastlunger, Barbara et al. (2010) ‘Sex differences in tax compliance: Differentiating between demographic sex, gender-role orientation and prenatal masculinization (2D:4D)’, Journal of Economic Psychology 31: 542-52. 25. Kirchler, Erich and Ingrid Wahl (2010) ‘Tax compliance inventory TAX-I: Designing an inventory for surveys of tax compliance’, Journal of Economic Psychology 31: 331-46. 26. Lago-Peñas, Ignacio and Santiago Lago-Peñas (2010) ‘The determinants of tax morale in comparative perspective: Evidence from European countries’, European Journal of Political Economy 26: 441-53. 27. Leder, Susanne et al. (2010) ‘Regulatory fit effects on perceived fiscal exchange and tax compliance’, The Journal of Socio-Economics 39: 271-77. 28. Lewis, Alan et al. (2009) ‘Individual, cognitive and cultural differences in tax compliance: UK and Italy compared’, Journal of Economic Psychology 30: 431-45. 29. Maciejovky, Boris, Erich Kirchler and Herbert Schwarzenberger (2007) ‘Misperception of chance and loss repair: On the dynamics of tax compliance’, Journal of Economic Psychology 28: 678-91. 30. Mittone, Luigi (1997) ‘Subjective versus objective probability: results from seven experiments on fiscal evasion’, CEEL Working Papers. Available on:< http://eprints.biblio.unitn.it/archive/00000037/01/CEEL97_04.pdf > 15.04. 2011. 31. Mittone, Luigi (2006) ‘Dynamic behaviour in tax evasion: An experimental approach’, The Journal of Socio-Economics 35: 813-35. 32. Reckers, Philip M.J., Debra L. Sanders and Stephen J. Roark (1994) ‘The influence of ethical attitudes on taxpayer compliance’, National Tax Journal 47(4): 825-36. 33. Smith, W. Kent (1990) ‘Integrating three perspectives on noncompliance: A sequential decision model’, Criminal Justice and Behavior 17(3): 350-69. 34. Ştefura, Gabriela (2011) ‘Tax Compliance Behaviour’, Ovidius University Annals 11(1): 2074-078. 35. Torgler, Benno (2002) ‘Speaking to Theorists and Searching for Facts: Tax Morale and Tax Compliance in Experiments’, Journal of Economic Surveys 16(5): 657-83. 36. Torgler, Benno (2003) ‘Tax Morale, Rule-Governed Behavior and Trust’, Constitutional Political Economy 14: 119-40. 37. Torgler, Benno and Friedrich Schneider (2007) ‘What Shapes Attitudes Toward Paying Taxes? Evidence from Multicultural European Countries’, Social Science Quarterly 88(2): 443-70. 38. Traxler, Christian (2010) ‘Social norms and conditional cooperative taxpayers’, European Journal of Political Economy 26: 89-103. 39. Trivedi, Viswanath Umashanker, Mohamed Shehata and Bernadette Lynn (2003) ‘Impact of Personal and Situational Factors on Taxpayer Compliance: An Experimental Analysis’, Journal of Business Ethics 47(3): 175-96. 40. Wenzel, Michael (2005) ‘Motivation or rationalisation? Causal relations between ethics, norms and tax compliance’, Journal of Economic Psychology 26: 491-508. 41. Yitzhaki, Shlomo (1974) ‘A Note on „Income Tax Evasion: A Theoretical Analysis”’. Journal of Public Economics 3(2): 201-02. 201 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 WAYS OF HANDLING THE NATIONAL CURRENCY IN THE CRISIS ECONOMY Ph.D. Student Mihai REBIGA Alexandru Ioan Cuza University, Iaşi, Romania rebigamihai@yahoo.com Abstract: This paper aims to present a new vision on national currencies, focusing on power reserve currencies belonging to the major economic powers, that play a critical role in the world economy and international economic relations. Moreover, it wants to be measured as the first milestone, starting the publication of an econometric model which quantitatively demonstrates the way in which their influence can generate benefits in terms of nation's wealth it produces. Key words: Central Bank, Power reserve currency, Financial Crisis JEL clasification: E51, E52, E58, F31, O24 INTRODUCTIVE NOTES The Crisis Economy is a special category during which most times people and governing bodies of states behave atypically, implementing special measures and policies that, most likely, during healthy economy times they would not take. During the undertaken research the author focuses on the concept of crisis economics, the ways to influence it, and the nations’ abilityto ensure suplimentary income for a better management of the implemented measures, in particular through central banks. Also the international currency market in the shape of foreign exchange markets (Forex) is a central point in the author’s conducted studies and research. Thus, bonding of the above categories, it creates the framework for a new concept derived from existing elements but also coming with new visions and new aspects of how power reserve currencies can play an important role in generating value for the states that issue and know how to put them at work. The power reserve currency concept is based on the privileged category of currencies issued by the world economic powers, currently playing an important role in international trade, that are present in large amounts in the national reserves and all world population savings. This role can also be performed by the main commodities that are traded internationally, including here precious metals and even oil. Past experience has shown that during crisis situations people tend to increase demand for certain instruments in this category, and this could generate major benefits for the issuing states, if they know how to manage in an appropriate issuance and withdrawal of currencyon the market. The ending part of the paper highlight how Switzerland managed such a situation, while the increasing demand of swiss francs on international markets during the summer of 2011. Attention is focused more on the managementof this particular case, as the monetary decisions coming from the National Bank Switzerland may act as a double-edged sword that could turn against the holder at any time. The article builds up the way for a mechanism that is intended to be embodied in an econometric model that will show in quantitative terms which is the last milestone that can be reached by a central bank performing such a currency manipulation act. 202 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE POWER RESERVE CURRENCY ISSUE It is well known that during a global crisis, a vast majority of the world poputation’s savings and even the national reserves of states tend to head for safe assets. These assets may include precious metals, or currencies which have less powerful states suffer from recession. Since 2008 that coincided with the installation financial crisis in most of the countries of the world gold and silver registered a continuous increase, even spectacular in some periods. The charts below illustrate the progress achieved by these two precious metals in the past. It is japoneje candle charts, with intervals of one month for each candle. These are personal processings based on a marketmaker’s trading platform that I believe provides the most comprehensive range of traded products on the Romanian market, including here from precious metals, currency pairs, indices, other goods (commodities) and even stocks traded in several exchanges of the world[5]. These provided instruments are traded as CFD (Contract for Difference), the trader obtaining profit or loss recorded only on the difference between the buying and selling levels that concluded the transaction. It should be noted that the market prices provided by the Market Maker are the real ones used worldwide, but they can oscillate with a maximum of 2-5 pips to other serious trading platforms, be they Romanian or foreign. Drawn with white candles are representations for price increase, and black candles for decrease. Figure nr. 1. Gold price evolution during 2006-2011 203 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure nr. 2. Silver price evolution during 2006-2011 From the graphs above, it can be seen that from the beginning of the study is represented by the vertical bar corresponding to October 2008 the two precious metals prices started climbing. Thus, the candle for October 2008 has been the last that registered a consistent decline, dropping gold price from opening $ 871.57 / oz to the lowest level reached by that time, which is $ 681.58 / oz visible in the "Data window", the window representing the key levels for the selected candle. It should be noted that this minimum level is the normal price candle registered before the first shock waves released during September 2008, this being represinted on the graphic in the form of climbing candles that are more substantial than in previous periods. But at this point, marked by the last significant lowering of global gold price, onward, a trend can be observed, marked by the higher highs and higher lows, with a small period of congestion in the year 2009, which but that was easily overcome. It is of extreme importance to note that most of the candles in the period after the global financial crisis began, are much longer than the preceding key moment. This indicates an increase in trading volume (such forex platforms, being decentralized, the volume indicator is irrelevant unlike centralized stock exchanges markets) and thus an increase in worldwide investors appetite for this financial instrument. Note that in the period the gold price rose from $ 681.58 / ounce to $ 1,855.67 / oz, even reaching a peak somewhere around 1920 USD / ounce, yet unsupported value. However, the candle at September 2011 is not yet closed, the takeover took place in the month between 9-14. It shows almost a tripling of the price of saving in a period of only 3 years. The silver situation, presented in chart nr 2 is not much different, it recorded a first shock in September 2007 and the upword trend trigger is still in October 2008. In this case, the price rose from $ 8.48 to $ 41.59 at the time of data acquisition, but passing through the point of 48 USD, which indicates a price increase of about 6 times until the maximum and 5 times at the data acquisition. We can also approach the Japanese yen as a reserve currency this time, as it became the main reserve currency worldwide during the time of financial crisis, but only to mid 2010, when even Japan was put into difficulty due to large amounts granted as credit to the deeply affected U.S, a different currency has become the star of international exchange market, the Swiss franc. 204 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure nr. 3. USD/JPY evolution in 2006-2011 As can be seen from the graph above, the decline trigger point in the dollar yen happened in mid 2007 when, after a June which brought new strengths in the USD/JPY, August brought a dramatic decrease, with a long descent equal to the sum last three months of growth. It may be noted that the following candles are longer than the time before panic took over the housing market. In fact, panic is one of the strongest factors influencing the forex market, resulting in abrupt movements. Thus, in a period of only a few months, the USD/JPY pair has fallen around 20%, from 123 Japanese yen per dollar, even up to 95 yen for one U.S. dollar, exceeding the minimum levels dating from the period before 2000, and easily breaking the natural support, that previous kept the market. There was a natural withdrawal from a technical point of view, Fibonacci stopped around 50%, then followed new decreases in price kneeling to the new patterns. It should be noted that the next wave down was triggered by the announcement that the Lehman Brothers was declared bankrupt, being thus the start of the global financial crisis. But with the great Asian currency, during the current crisis, a decisive role, and yet very intriguing to play was given to a different currency from the five major world currencies. It is the Swiss franc, which especially after last months of 2010 managed to break the previous historical highs and became highly sought, especially wanted as reserve currency. Thus, from the following graphs can be observed the greater candle length starting with 2007 compared with previous periods, when a monthly candles had on average about 200 pips, while during the crisis year, their length increased considerably, an average candle reaching approximately 600 pips, except for 2009, three times more. 205 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure nr. 4. EUR/CHF evolution in 2004-2011 Figure nr. 5. GBP/CHF evolution in 2005-2011 Of charts and analysis presented above we have seen that in times of crisis, humanity tends to choose certain instruments to transfer their savings and reserves including here precious metals and power currencies. Before this analysis we were talking that some states holding such currencies can provide substantial income from carrying on activities in financial markets, which involve its own newly issued money. How can this happen is the question that we’ll try to find the answer to in the next section. 206 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 PRACTICAL STUDY OF A POWER CURRENCY USE FOR THE PURPOSE OF OBTAINING INCOME – THE CASE OF SWITZERLAND As stated in prevoius paragraphs, the states which have the advantage of issuing strong currency can achieve significant benefits by manipulating the amount of currency issued incirculation. Thus, in periods of strong currency appreciation, they can easily put in circulation amounts raised in the international circuit. As presented in the previous subsection, the Swiss franc situation during the current crisis was a prime. While other currencies like U.S. dollar, euro or sterling pound were depreciating on the international level, the franc formed and maintained a very stable and comfortable trend. Thus, huge amounts of other international currencies tended to be converted to the new currency with pivotal role in the world circuit. It is notable the appreciation did not have a strictly fundamental character, comeing as a result of the never before seen ascension of Switzerland but was rather due to the populations reduced trust, on the global level, in the other coins which until the moment the crisis broke were the main reserve conins. If we add to the issue the situation of the countries outside the euro zone in regards to the sovereign debts which have even weakened the trust in the existence of euro in the following period , the populations economy issue becomes more clear. As a result ,the request of precious metals has risen, the prices rising up to three times for gold and up to 5 times for silver in the last 3 – 4 years along with the japaneese coin which has risen with up to 30 – 40 % compared with the American dollar, euro, sterling pound or swiss franc, which at least for the last two years has become the star of currency exachanges, having the larges request and managing to break tops after tops. While appreciating due to the strong demand, the Swiss franc continued to enjoy an increase in demand, which could be explained using the snowball system. Bullish factors coming from the technical analysis never ceased to appear, and in moments of lucidity, the demand carriers, especially speculators obviously started to ask "how far?", new elements of analysis underlying the states that were facing issues appeared, giving new speculative impulses to the rising of the franc. According to the theory that I express, these are ideal situation in which states are in the privileged position and can provide themselves with major advantages of using appropriate strategies of supplying the global market with liquidity. There is not a ethically exuberant method, but it is possible to apply such a method and historical experience has shown that including the United States have pursued a similar strategy in the post Bretton Woods, but in another context both historically and economically. In such circumstances, monetary issue is easy, as all amounts circulate easily, finding their place in a market in search of that currency. Therefore the central bank can inject new liquidity in the market by buying government securities, othe currencies or securities, or open market operations, but buying currencies on international market using the currency that is intended to be released it would be much more effective in such situations. This way, the central bank in general the issuing economy drops some appreciation rate, but blocks some of the advantages of having such currencies[4]. It is important to take account of how these injections occur with newly created money in the market, especially given that, on the foreign exchange these conclude in a major psychological factor. Thus, a distraction from the issuing bank that ensure a halt to currency appreciation can lead to a blocking period of profits from international speculators, which would make a significant correction. These action levels can be calculated with greater accuracy in such situations, especially on such a market, where technical analysis prevails. It is known that on the financial markets, candlestick formations encountered on larger timeframe graphics are combinations of formations present in the lower timeframe graphs. Thus, a wave part of a trend consists of a pulse and a correction on a Timeframe say on the weekly is 207 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 nothing but a succession of two opposing trends that effect the lower timeframes candlesticks graphs. Figure nr. 6. Down trend on the USD/CHF 1 week candle chart The representation above shows a trend format on the USD/CHF pair on the weekly timeframe from June 2010 to July 2011. It is interesting to watch how the descent forms even a trend channel with the upper trend line as standard, accompanied by a parallel line joining low points at the format pattern. The idea of the central bank intervention wanting on the one hand to offer the world wide required quantities of currency, and on the other hand obtaining gains in this processof providing sufficient liquidity to lower the speedof the down trend’s, but carefully enough not to invert the trend earlier than necessary. Thus, the lack of attention may have major consequences and the correction could become more important with the momentum. This could send the market signals[2] that selling pressure is greater than the franc buying pressure, which in terms of speculation could lead to increased sales of francs against dollars or purchasing currency the USD/CHF pair, which would tend to increase more than the franc apreciation against the dollar, with the possibility of reversing the trend. But in present conditions, this report could have been observed so that the bank of Switzerland, could provide the markets with newly issued francs, corresponding quantities of foreign currencies against the international movement. A very important aspect is that during the entire period of time, the franc was the same relationship with in all major currency pairs, which could provide a wide range of options that could be juggled by the issuing bank. Of course the effects of currency appreciation on external balance can be devastating. It is advisable that the central bank to know when and how to stop. I think that the Swiss bank issue was under control the entire analyzed period. So geting out of this situation was appropriate. 208 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The appreciation of swiss franc had the peak at 0.71 francs to the dollar in August 2011. On August 10, Swiss National Bank decided to start fighting against the domestic currency apreciation. As a psychological factor on the forex market intervention that had an immediate effect. The graphical analysis shows how in only one day, the French lost about 400 pips against the dollar, while in previous periods that same number could have been acquired in a period of one entire month. Thus, a sudden movement is visible, following an attempt to accelerate the rate of appreciation of the Swiss franc against the dollar. This can be seen on the other currency pairs as well, as it is not due to policies implemented by the Fed, but the CBS announcement. I used the term announcement as the most significant impact in this move came from the psychological impulse induced to the speculators by the central bank, making them block some of the profits they had scored so far. This evolution can be followed in the next representation. Figure nr. 7. SCB intervention on the USD/CHF From previous representation I wanted to highlight on the one hand the movement caused by the announcement of starting to fight against franc appreciation, and on the second hand the strict way the chart respected technical analysis elements. Thus, climbing started at 0.72 CHF/USD, rising to the resistance formed by the convergence between the trend line, then the 0.82 CHF/USD level which is a round number, that play a natural support and resistance role, while achieving the Fibonacci resistance level of 78.6% from the previous impulse. From a technical point of view, this move could be considered a typical withdrawal and could begin another down wave. This is oftenly seen on the graph, after reaching level B, the dollar starts to continue depreciation in favour of the franc. However, BCS comes at a key moment to finally reverse the trend. Chooses the 38.2% level of retirement to make the following announcement on market intervention. 209 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure nr. 8. The second SCB intervention representation on the USD/CHF You can see how the Fibonacci 38.2% which coincided with the round number 0.89 CHF/USD, formed a period of indecision, the market waited for clues on the direction it will go further. The hint came on September 6th, when the Swiss National Bank announced how it will implement action to combat forced appreciation of the franc, namely the introduction of a system of fixed rates established at 1.2 francs for one euro. The followig resolute reaction of the market It can be seen with naked eye, the market moved in a single day 800 pips, which translated means a depreciation in real terms by about 10% of the franc against the U.S. dollar. It is a clean break of the trend line, with a candle without long and too obvious wicks, which gives even more credibility from the technical perspective. The pair stabilized in a key area also, that of the 161.8% Fibonacci extension level, which coincides with round number 0.89 CHF/USD and other support and resistance levels earlier. It can be observed from this analysis how the fundamentals are intertwined over the technical analysis, with very interesting results. If this market is generally defined by a low fundamental analysis influence that is subject to the much more relevant technical levels, some key news, wearing the form of intervention from the monetary authorities[1], can have a major impact in further development of a currency pair. As a final report of developments in recent months, it is worth noting that the Swiss Central Bank has the means to implement the developed and explained in this chapter theory at its disposal. Thus, it could get on some significant gains by buying cheap currencies with its own newly issued currency appreciation during its apreciation. Meanwhile, the world market could be flooded by the newly created Swiss francs, which would lead to the moderation of the continuous appreciation of its currency. From this perspective, it is interesting to analyze the net gain that could be achieved by Switzerland as a nation at the expense of other states. A simple calculation would show us that a depreciation of the Swiss with 20%, calculated simply by dividing the current value by the past value of the franc parity with all other strong currencies would generate profits only from the 210 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 official reserves of other countries in the world of about[6], 1 billion U.S. dollars. But the highest value is the amount held by the public, where Switzerland could achieve more substantial benefits. CONCLUDING REMARKS Central banks have the ability to dramatically influence the domestic currency exchange rate and in the situation of power reserve currencies, they may even provide an income for the national economy through interventions such interventions. The concept of power reserve currency deserves to be studied, and the benefits they provide for their issuing states can and deserves to be investigated in future studies. Personally, I will continue to explore this area, with the final target of achieving an econometric model to quantitatively demonstrate the way to have these advantages. BIBLIOGRAPHY 1. Archer David, (2005), Foreign exchange market intervention: methods and tactics, Foreign exchange market intervention in emerging markets: motives, techniques and implications, Bank for International Settlements 2. Beine M., Laurent S., Christelle L., (2011), Official Central Bank Interventions and Exchange Rate Volatility: Evidence from a Regime Switching Analysis, European Economic Review 3. Beine M., Lahaye J., Laurent S., Neely C.J., Palm F.C., (2006), Central Bank Intervention and Exchange Rate Volatility, Its Continuous and Jump Components, Federal Reserve Bank of St. Louis Working Paper Series 4. Mohanty M S, Turner Philip, (2005), Intervention: what are the domestic consequinces, Foreign exchange market intervention in emerging markets: motives, techniques and implications, Bank for International Settlements 5. Sursa graficelor: XTB Romania, platforma de tranzacţionare MetaTrader 4.0 6. Currency Composition of Official Foreign Exchange Reserves (COFER), FMI, 2011 211 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE OPPORTUNITY OF FINANCING THE LOCAL COLLECTIVITIES THROUGH PUBLIC-PRIVATE PARTNERSHIP Ph.D. Student Marina ZAHARIOAIE „Alexandru Ioan Cuza” University Iaşi, Romania marina.zaharioaie@feaa.uaic.ro Abstract: This paper’s purpose is to analyse the financial situation of the local authorities in the EU countries and to consider alternative funding through public-private partnership. Both because of the economic and financial crises that has affected the earned income but also because of the decentralization process that has enlarged the responsibilities, local authorities are put into difficulty in providing public services at a higher quality level and starting new public investments. Empirical research on this track will reveal the public role that the public-private partnership can play at a local level, but also various obstacles that inhibit its usage in some of the EU countries. In this article we also aim to determine certain methods to overcome the obstacles that stand in the way of increasing public-private use at a local level. Thus, we emphasize the context in which public-private partnership is a local solution and that is sustainable on a long term. To achieve this objective we will make a foray into the literature and the specialty studies in the field and we will analyse the factual situation that exists at the level of local communities in EU countries. Key words: public-private partnership, local collectivities, economic crisis, budgetary constraints, public investments, public services, European funds. JEL classification: H 54, H 74, H 83 INTRODUCTION In most countries local authorities provide much of the water supply, waste management, healthcare or energy services and experience shows that they can hardly face the continuous increasing demand for public services. These are just a small part of the necessary investments because at a local level it is necessary to carry out partnerships between the public organizations and private ones in order to ensure sustainable economic growth and the development of the technological capacities (Bennet and James, 2000). Thus, public-private partnership is one of the promising emerging forms for financing local public services, given that they have to deal with budgetary constraints and having to approach urban challenges in a sustainable way. Using publicprivate partnership is also a challenge for local authorities since in their turn they have to take risks and overcome obstacles. Thus, this article aims at high lightening the local economic situation in EU countries and to analyse the opportunity of using the public-private partnership in local collectivities funding. THE POSITION OF THE LOCAL AUTHORITIES IN THE CURRENT GLOBAL ECONOMIC CONTEXT In many cases local communities and regions worldwide have been attributed too many responsibilities on public services and the implementation of infrastructure works, but at the same time ascertaining a growth of the population’s expectations for other services and infrastructure works other than the traditional ones, such as social housing or the development of former industrial sites (Ficher, 2010). Increased responsibilities and expectations of the local communities is accompanied by unfavorable economic context which has strongly affected the world states, including the local collectivities. Financial and economic crisis were felt at the level of local collectivities on four levels: the level of incomes that faced a sharp decrease, both in terms of its income and revenues transferred by the state, the level of expenditures has increased due to the decrease of the economic activities and the growth rates of unemployment and other social benefits, the level of financing capacity 212 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 which is reduced because of current difficulties in attracting external loans and the level of external investments that were reduced because of the cancellation and the postponement of many projects (Paulais, 2009). In this context local collectivities have to seek new ways of financing, mostly because the two great systems of financing, bond issues and the banking system have been severely affected. The banking crisis has directly affected local collectivities by the following aspects (Conseil d’Europe, 2010): • Deducting dividends paid by banks partly owned by local authorities, such as Dexia and Austrian Kommunalkredit. Flemmish communes lost thereby 52.7 million Euros. • Losing a part of the reserves and depreciation of pension funds (14 Dutch communes lost 85 million Euros and this cost the local British collectivities almost a billion Euros) • Difficulties in obtaining a loan for investments or their renewal (especially for foreign banks located in another country such as the Austrian banks in Central and Eastern European countries or the Scandinavian banks in Baltic States). • An increase in the cost of debt denominated in euro in countries where the currency has depreciated. After the havoc that they caused on the banking and real estate market, the crisis had disastrous effects on public budgets. Deficits in the EU member states increased from 2.3 % of GDP in 2008 to 6.85% in 2009, reflecting the loss of revenues, expenditures on stimulus and bank failures. Although EU states average budget deficit in 2009 was 6.85%, there were countries that have experienced alarming figures such as Ireland with 14% in 2009 (it was even 31.3% in 2010), Greece with 15.8% or Great Britain with 11.5%. In these circumstances local collectivities are inevitably exposed to budget constraints due to lower revenues, the decreasing of the state subsidies and to the increased cost of the public debt and the increasing of the social benefits for the persons who have been affected by the crisis. In what concerns the local public sector in the European Union , the last decade was marked by the economic crisis, so that if in 2000-2007 the GDP, the public revenues and expenditures have steadily increased , in the years 2008-2009 there was an increase in the indebtedness of the local public sector and 2010 showed the largest decrease in public investments. Table 1. Macroeconomic issues in local public sector in the EU27 Bil euro % of GDP % of public sector The average volume 2010 2000 2010 2000 2010 2000-2010 Public Expenditures 2069 15,1 16,9 33,4 33,5 +2,4% At a local level.... 1671 11,5 13,6 25,5 27 +3% Ordinary income 1967 15,0 16,0 33,1 36,4 +2% At a local level...... 1591 11,5 13,0 25,3 29,5 +2,5% Budget balance -103 -0,1 -0,8 13,1 At a local level... -91 -0,0 -0,7 10,3 Direct investments 211 1,6 1,7 69,9 65,3 +1,9% At a local level... 201 1,5 1,6 65,0 62,1 +2,1% Public debt 1486 9,6 12,1 15,6 15,1 +3,6% At a local level... 826 5,6 6,7 9,6 8,4 +3,2% Source: processing after Dexia, Finances publiques territoriales dans l’Union Europeenne, 2011, p. 1 evolution in 2009-2010 0,0% -0,1% -0,8% -1,1% -7,6% -7,7% +6,0 +5,9% As it was shown in Table 1, for the local collectivities within the European Union, both revenues and public expenditures have steadily evolved, with no large fluctuations in the analysed period. However, we can see that the most affected, in 2009-2010, were direct investments which have decreased by 7.6%, after a period of almost a decade of steady growth. The increasing of investments in 2000-2009 was due to the decentralization process that led to the transfer to the local level of competences, investing to align with the aquis communautaire (transport, waste, water), easing the access to credits and attracting European funds which requires local financial 213 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 participation for co-financing projects (Dexia Credit Local, 2011). For example, in France, the Law of 14 August 2004 on decentralization widened the local authorities competences, making them responsible for the provision of road infrastructure (national roads and departments), as well as port and airport infrastructure (Marty and others, 2006). During the economic crisis was found that, paradoxically, the investment spending have been extended at the level of local collectivities in the European Union, but this was caused by the anti-cyclical policies adopted by the governments to stimulate local investments through grants, by reducing the procedures on public purchases and by relaxing the constraints on the debt and public deficit. Table 2. Direct investments in the local public sector in the European Union Country Bil euro Euro/rez % from GDP %from expenses Germany 20,2 247 0,8 10,2 Austria 1,2 148 0,4 5,3 Belgium 2,7 245 0,8 10,6 Bulgaria 0,5 69 1,4 21,0 Cyprus 0,1 147 0,7 30,4 Dennmark 3,1 561 1,3 3,5 Spain 29,7 644 2,8 11,6 Estonia 0,2 116 1,1 10,8 Finland 3,3 616 1,8 8,2 France 44,7 689 2,3 19,5 Greece 1,4 122 0,6 21,5 Hungary 2,1 213 2,2 17,3 Ireland 3,8 845 2,4 35,4 Italy 23,5 389 1,5 9,6 Latvia 0,5 231 2,9 25,4 Lithuania 0,6 195 2,3 20,6 Luxembourg 0,7 1296 1,6 30,6 Malta 0,0 22 0,1 22,5 Holland 13,8 828 2,3 13,6 Poland 11,6 305 3,3 21,9 Portugal 2,9 275 1,7 23,6 Czech 3,5 334 2,3 19,7 Romania 2,7 126 2,2 22,6 Great Britain 20,8 335 1,2 8,7 Slovakia 1,0 192 1,6 21,7 Slovenia 0,9 423 2,4 24,0 Sweden 5,8 616 1,7 6,5 Total EU 214,6 428 1,8 10,3 Source: processing after Dexia, L’Europe locale et régionale. Chiffres clé 2010, p.9 % from public investments 57,7 41,7 46,8 30,4 17,9 61,7 72,0 45,4 69,5 73,2 21,0 65,4 64,8 72,8 65,7 51,5 39,2 6,6 65,9 58,1 45,5 71,5 37,8 49,6 62,0 56,5 50,9 65,8 As it can be seen from table no. 2 among the states in which the local public investments remained at high levels include Finland, Germany and Holland, and in many countries structural and cohesion funds had a lever effect such as Romania, Slovenia, Poland and Lithuania (Martry and others, 2006).The decrease of the local investments in numerous states also had a negative impact on public-private partnership projects. Numerous projects have been suspended or cancelled, the most affected sectors being that of energy and of telecommunications (Paulais, 2009).Projects were most affected in municipalities in areas such as that of the drinking water , sanitation and transport which have decreased in volume and as number of projects with about 40-50% (Leigland and Russell, 2009). Is not only the local collectivities from the European Union that have been affected in this period, but also those from the United States Of America. In the U.S. the main form of financing the local collectivities is represented by local bonds, and because of the negative financial evaluation these are in great financial difficulty. Because of income diminution and an unstable public spending, the local public deficit in the E U countries has slightly increased from 0.7% of GDP in 2009 to 0.8% of GDP in 2010, in the amount of 103 billion euro and 13.1% of local public deficit (Dexia Credit Local, 2011). The motivation 214 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 behind the diminishing level of the local public deficit is due to the economic recovery period and to the control of expenditures at a local level, but also to the devices of financial supervision of the local budgets that are currently in programmes of fiscal consolidation in countries like Spain, Italy, France, Austria, Germany and Belgium (Dexia Credit Local, 2011). As for the public debt at a local level it has seen a decrease in 2010 compared to 2009, but it still remains at a high level of 6%. The size of public debt was influenced by an attractive level of interest rates and credit monitoring procedures still favourable in 2010. However, governments have tried to mitigate the repercussions of the crisis, and one action was the increase in capital expenditures, as an anti-cyclical measure to protect employment especially in the construction field that has been strongly affected and to stimulate consumption in general. Consequently, public authorities have made available for the local collectivities additional funds for local investments projects as follows: • Austria has adopted a package of measures of 3 billion euro for local infrastructure financed by loan, and federal and regional administrations cover 75% of the cost of the debt service; • France repays in advance VAT amortizations from the constructions expenditures realized by the local collectivities • The German Federal Budget has allocated 10 billion euro for investments at a regional and local level (of which 25% are co-financed by the beneficiaries) • Greece has implemented a local investment fund worth 2.3 billion Euros provided jointly by the Government, the European Union and the local collectivities. • Norway used 4 billion crowns for small local investment projects in 2009 • Comparable funds were established in Portugal, Spain (8 billion Euros), Sweden, Ukraine (funding of 371 projects on schools, hospitals and streets rehabilitation). OPPORTUNITIES IN USING THE PUBLIC-PRIVATE PARTNERSHIP AT A LOCAL LEVEL The economic crisis affected not only the local collectivities , in terms of reducing revenues and increasing public expenditures, but also the private sector, which is affected both by the decreased consumption and the weighting of the access to credits. As a result of the crisis it is expected that the local collectivities should become more interested in realizing investments by involving in the private sector, especially in the context of the increasing demand for infrastructure. This interest is due to the fact that money for investments are brought by the private partner, which will absorb the investment in a longer period of time, either from the user’s taxes (for concessions) or from the money transfer from public authorities (Private Financial Initiative model). The main attraction is represented by the fact that in public-private partnership the funding is private as it is realized by the private party so that it cannot be seen any increase in the public loans. On the other side, the private partner, although operating in an uncertain economic context, will receive a guaranteed flux of incomes over a long period of time (Hall, 2009). Although private-public partnership has been considered a tool that can blur the effects of crisis and its usage has been promoted, the figures of Chart 1 show that the value of the private investment attracted through public-private partnership has declined significantly in 2009 compared to the previous years, but increased in 2010 due to the advanced number of small value projects in the public-private partnership (The World Bank, 2010). 215 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Chart no.1 Value of the public-private partnership projects between 2002-2010 Source: processing after EPEC, Market Update Review of the European PPP Market in 2010; EIB, Publicprivate partnership in Europe – Before and during the recent financial crisis, p. 7 Local collectivities must understand the importance of attracting European funds in the achievement of the public-private partnership projects, as they provide an accessible tool which can encourage the participation of the private partners but also of the public ones .In this respect, there are certain financial instruments for the development of the public-private partnership projects in energy, transport and the development of the urban areas. Marguerita Fund, or as it is known, the 2020 European fund for Energy, Climate Change and Infrastructure, was founded in 2008 and will run for 20 years focusing on medium and large investment projects, the main targeted sectors being the transport infrastructure, the energy infrastructure and on renewable energy, thus involving a strong co-operation between the public and the private sectors. Jessica Fund (Joint European Support for Sustainable Investment in City Areas) initiated by the European Commission and Bank of Investment promotes sustainable investments and jobs growth in urban areas, the collaboration between the public and private sectors being also targeted in this case, not only in terms of attracted financial resources, but also of the know-how and of the competences that the latter has. Using the Jessica Fund requires a new approach of the local authorities in the Community countries that must use efficient public-private partnership projects, have a strategy and a long term vision. The Elena Fund (European Local Energy Assistance) is an European instrument which aims to support authorities in accelerating their investment programmes in the energetic efficiency field and renewable energy sources. The Elena Fund does not concentrate specifically on the privatepublic partnership, but it recognizes the public-private partnership as a possible method of acquisition. Also, in addition to this funds, the European Investment Bank is an important pillar of support for the public-private partnership and all these are for the private environment an important source of fund attraction which cannot be appealed to for any other situations. However, although the investors are taking the biggest financial risks, they receive in turn the biggest part of the profit if all goes according to the plan. CHALLENGES IN USING PUBLIC-PRIVATE PARTERSHIP AT A LOCAL LEVEL Local public authorities around the world have to face new challenges in the 21st century in what concerns the provision of services, finance, labour and citizen involvement in public life. While privatization was a major innovation in the last decades of the 20th century, the lack of cost 216 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 reduction and the loss of public values when provided by the market has led to a rearrangement of the state role in economy. In the 20th century local public authorities must concentrate exclusively on rebuilding the capacity of the local administrations to finance critical infrastructure, attracting and retaining a skilled labour and involving citizens in designing innovative solutions in approaching public problems. There is a possibility that, because of the desire for innovation in providing public services, public authorities might look out for other models without neglecting the importance of the public-private partnership which balances the responsibility, the equity and the efficiency (Warner, 2010). The economic and financial crisis with effects on a global level determined the banks to grant the loans much more difficult, and as a result, for companies this means that it would be practically impossible to borrow money in order to finance the projects from the public-private partnership. Currently, public-private partnership projects are being affected by the inability to refinance existing debt and the ongoing projects are affected because of the lower demand (Burger and others, 2009). Another crisis connotation is played by the exchange rate fluctuations. If the private partner had to cover a high external debt, the exchange rate fluctuations have had repercussions over the project. This situation appears especially when the private partner underestimated the exchange rate risks or it is under construction and needs to import goods whose acquisition leads to an unestimated increasing of expenditures. The financial crisis made its presence felt by an increase of the interest rate, this affecting particularly the public-private partnership projects there were still in process and made the private investors to stay in expectation for future investments. Also, due to the financial crisis the volume of cash loans diminished, this affecting not only the credit price but also the available amount to be offered by the credit institutions (Burger and others, 2009). The issue of the public-private partnership should concentrate more and more at a local level, as the talkings and strategies developed at a national level tend to have a general character (Bennett and others, 2000) and are unable to consider the issues and the characteristics of each local community. The legal framework for the public-private partnership should be established at a central level but the negotiations on the project to be managed locally, this making the commitment stronger. The most important partners in developing public-private partnerships are local governments which are in the position of finding innovative answers in the management of public services, especially since their powers have been increased by the decentralization process. While a high level political commitment is essential for facing legal and political bottlenecks, the consolidation of the capacity should concentrate on a local level. An issue that may become critical in the use of public-private partnership relates to the human resources involved in impletementing such projects. The human resources from the public administrations don’t have currently the necessary expertise for realizing projects in public-private partnership, this thing being considered a barrier in increasing the level of using public-private partnerships (Zhang, 2002). The challenge in what concerns the usage of the European funds in realizing public-private partnerships lies in the fact that a combination between the European funds and the public-private partnership is still difficult to achieve. The first aspect is given by the fact that in many EU countries the national legislation is not being adapted for such schemes which may combine both structural funds and the public and private ones. Also, there are still just a few best practices in the domain, being registered only a low number of projects also for EU12, among them being Great Britain, France or Germany, countries with a strong tradition in realizing public-private partnership projects. This is because in these countries the state involvement in this type of complex projects is limited, both at a central and regional and municipal level, due to the increasing restriction of the active involvement of State (European PPP Expertise Centre, 2011). In addition to using funds from the European Union for promoting the use of public-private partnership there are also the funds from the European Investment Bank. This is a strong promoter of partnership, in 2008, allocating for this 57 billion Euros and this amount is going to increase by 30% in the coming years (DLA Piper, 2009). 217 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The public sector must respond as well as it can to the expectations of the private investors who believe that there are significant barriers to the market entry in certain countries in what concerns the competences and the capital, the instability of the legal framework and the lack of transparency in negotiating at the level of local and municipal authorities (Noel and Brzeski, 2005). The private investors will be reluctant in entering into public-private partnership projects as long as the problems that are considered to be an obstacle in entering on the market of a certain country will not be solved. The importance of using and considering the public-private partnership a tool available to local collectivities for achieving the objectives of local economic development is mainly due to the radical socio-economic changes worldwide and the traditional approach of the local development has changed radically because of poverty, international competition, unemployment and the stress of the local tax burden (Argiolas and others, 2009). Reducing national economic support, restructuring the economy and reaffirming the local policies based on local dimensions combined with other problems or opportunities have led to the need for a regional development policy. In this context, public entities are increasingly aware of the added efficiency that the involvement of private actors can bring. Combining different abilities, competences, resources and capabilities could bring added value to the local systems. Thus, the partnership model was adopted in order to solve a great number of issues that affected the local development. CONCLUSIONS An increase in the degree of the public-private partnership usage for the future is conditioned by the way in which this will adapt to existing needs at a central and local level in each country but also by the way of responding to the challenges that it faces. How EU funds will be used to finance the public-private partnership it is an issue that can influence positively the appeal increase for a public-private partnership. However, a clear legal framework is necessary, to enable such a mixture, it requires the human resource who should have the necessary expertise to carry out such projects but also procedures to simplify access to these funds. All these aspects need to be satisfied because the public-private partnership is a complicated and complex scheme and a greater increase in the complexity of the paperwork related to attracting and managing financial resources from European funds is not desirable. Local collectivities should take advantage not only by the financial instruments provided by the European Union, but also by those of the European Investment Bank which wants to be a promoter in using the public-private partnership for the economic and social development at a local level. Although there are certain financial instruments provided by the European Union and the European Investment Bank to promote the usage of the public-private partnership, the effective use of these instruments is directly dependent on the initiative of the public administration. Agents of the public administrations must find the best way to capitalize on the advantages offered by the public-private partnership in providing public services and to manage the risks that these projects take. ACKNOWLEDGEMENTS "This work was supported by the European Social Fund in Romania, under the responsibility of the Managing Authority for the Sectorial Operational Programme for Human Resources Development 2007-2013 [grant POSDRU/CPP 107/DMI 1.5/S/78342]" REFERENCES 1. Argiolas, G., Cabras, S., Desii, C., Floris, M. (2009), Building innovative models of territorial governance, Journal of Place Management and Development, Vol. 2, Issu: 3 218 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 2. Bennet, E., James, S., Grohmann, P. (2000), Joint Venture Public Partnerships for Urban Environmental Services, Report on UNDP/PPPUE's Project Development Facility 1995-1999, New York: UNDP & Yale University 3. Burger, P., Tysont, J., Karpowicz, I., Coelho, M.D. (2009), The Effects of the Financial Crisis on Public-Private Partnerships, IMF Working Paper WP/09/144 4. Conseil de l’Europe (2010), Les répercussions de la crise économique sur les collectivités locales en Europe, 2010 5. Dexia Credit Local (2011), Finances publiques territoriales dans l’Union Europeenne 6. Dexia Credit Local (2010), L’Europe locale et régionale. Chiffres clé 7. DLA Piper (2010), European PPP Report 2009 8. EIB (2010), PPPs financed by the European Investment Bank since 2010, disponibil pe http://www.eib.org/epec/ resources/ppps-financed-by-eib-2000-2010.pdf 9. EPEC (2011), Market Update Review of the European PPP Market in 2010; EIB, Publicprivate partnership in Europe – Before and during the recent financial crisis 10. European PPP Expertise Center (2011), Using EU Funds in PPP’s 11. Fischer, K. (2010), ACT4PPP- A transnational initiative to promote public-private cooperation in urban development, European Public Private Partnership Law Review, Iss: 2 12. Hall, D. (2009), A crisis for public-private partnership?, Public Services International Unit 13. Le centre de ressources du développment territorial (2003), Parteneriat public-privé: levier du développement territorial 14. Leigland, J., Russell, H. (2009), Another lost decade? Effects of the financial crisis on project finance in infrastructure, Grid Lines, No. 48 15. Noel, M., Brzeski, J. (2005), Mobilizing Private Finance for Local Infrastructure in Europe and Central Asia, Working Paper No. 46 16. OECD (2007), Financing Local Development, Policy Brief 17. Paulais, T. (2009), Les collectivites locales et la crise financiere:une mise en perspective, Cities Alliances 18. Regmi, R.R. (2008), Public-Private Partnership in Local Development, diponibil pe http://www.fncci.org/ ppp/localdev_rrregmi.pdf, 19. The World Bank (2010), Impact of the financial crisis on PPI 20. Warner, M. (2010), The future of local government: twenty first century challenges, Public Administration Review, Vol. 70, Issue: 1 21. Zhang, X. (2002), Paving the Way for Public-Private Partnerships in Infrastructure Development, Journal of Construction Engineering and Management, Vol. 131. Issu: 1 219 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 SECTION 4 STATISTICS, ECONOMIC INFORMATICS AND MATHEMATICS 220 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ISSUES REGARDING SECURITY PRINCIPLES IN CLOUD COMPUTING Mircea GEORGESCU Ph. D. Professor „Al. I. Cuza” University of Iasi, Romania mirceag@uaic.ro Natalia SUICIMEZOV Ph. D. Student „Al. I. Cuza” University of Iasi, Romania n_suicimezov@hotmail.com Abstract: The introduction of Cloud Computing creates a wave of reluctance for specialists representing the information security field. This reluctance comes from end users as well, who think data stored on an internal infrastructure are much safer than those held on the servers of potential providers, and also from governments that apply different policies at the national level regarding the security of personal data. Non-acceptance and reluctance of cloud technologies also come from the impact of changing perceptions about infrastructure architectures, development and application delivery models that the emergence of these technologies had led to. Many of the technologies used for traditional security issues are no longer effective in the cloud. Meanwhile, other solutions were developed to put more focus on Governance in the Cloud. To successfully manage and ensure the efficiency and effectiveness of information technologies as a corporate resource, organizations have turned to what is IT governance. Rapid transition to cloud technologies fuel a critical issue regarding the success of information systems, communication and information security. As a consequence, the paper aims to identify, evaluate and clarify information security in the Cloud using three principles of security (Confidentiality, Integrity and Availability) and to emphasize the importance of Governance in Cloud Computing at the business level. Key words: Information Technology, Cloud Computing, Governance, Confidentiality, Integrity, Availability. JEL classification: L86, M15 INTRODUCTION The history of information technology has known many attempts to give up the hardware equipments. This concept is especially pursued by the cloud technologies which involve in their utilization a minimum amount of hardware equipment and allow the organizations to focus more on the core business by providing optimized solutions within a known and simple framework. Cloud computing relies on an innovative architecture as an information system, being considered the information technology of the future. Even if the emergence of cloud computing is quite recent, perspectives in the critical aspects of security may be drawn from experiences reported by those that adopted in a timely manner these technologies as well as from the analyses of researchers and their experiments with the available associated platforms and technologies of Cloud providers. In the next sections we shall deal with the confidentiality and security issues, which are believed to have a long-term significance in the Cloud technologies and, whenever this is possible, we shall try to exemplify through already given examples in order to illustrate existing problems. The examples are not exhaustive and cover only an aspect of a general issue. The specialists’ orientation is towards problem-solving, but sometimes many of them persist and expand, having the potential to re-occur under other forms, according to the model and typology of the Cloud service. 221 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Figure 1. National Institute of Standards and Technology visual model of cloud computing definition Since cloud computing has grown from an amalgam of technologies, including serviceoriented architectures, virtualization, Web 2.0 and Utility Computing, many of the confidentiality and security issues can be seen as known problems but in a new context. In spite of this, their combined effect within this framework should not be updated. IT GOVERNANCE AND CLOUD COMPUTING The information technologies have become in the last decade a main principle of an organization’s infrastructure, creating value (Gupta, Y., 1991; McAfee, A., 2008). In order to manage and successfully ensure the IT efficiency and effectiveness, as a corporate resource, organizations have turned to what is IT Governance. Governance integrates IT in the corporate governmental processes (Ross, 2004). This integration also lines up the information technologies with the business processes, ensuring and providing IT effectiveness and efficiency (Schwartz, 2003). Figure 2. Main elements of a cloud system – a non exhaustive view (Schubert, 2010) According to its “preachers”, the successful IT governance will ensure the increase in competitive advantages and of organizations’ financial outcomes (Weill, 2004; Van Grembergen, 2004). In other words, when weighing the pros and cons of information technologies, the IT Governance is worth it (Carr, 2003). The previous research in the IT Governance field has suffered due to the authors Sumbamurthy and Zmud, who referred to it as an over-simplified and a too normative beginning. 222 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 This study focused on the marketing ideas and the IT Governance architecture, instead of understanding the daily practices of the IT Governance and its construction. Nowadays, the IT Governance represents a key activity in the activities of strategic management of Information Systems in large organizations (IS is the term addressing the IT functions in an organization) (Schwartz, Hischheim, 2003). The availability of cloud computing services implies major risks through the lack of organization controls of the employees who use such services. Even if Cloud Computing simplifies the acquisition process of IT platforms, it does not diminish the need for governance; on the contrary, it amplifies it. An advantage of Cloud Computing is represented by the capacity to reduce the capital investments and at the same time, to satisfy the computing needs by means of operation costs. Cloud computing may reduce the initial running cost of new services and shorten the necessary time to obtain a real investment benefit (for example, the acceleration of transforming time into value), thus better aligning the used expenses. In spite of this, the standard processes and the procedures of an organization use them to get computing resources of capital expenses, slightly avoided by a department or a person and hidden as daily operation costs. When such actions are not regulated by an organization, the security and control policies and procedures could be overcome and might represent a danger for the organization. For instance, the vulnerable systems might be dislocated, the legal regulations might be ignored, fees might rapidly accumulate to unacceptable levels or other undesired effects might occur. SECURITY CONCEPTS IN CLOUD The three main concepts related to security are: Data Confidentiality, Integrity and Availability. Each vendor of these solutions attempts to propose its own security solutions but their degree of development differs according to the size of the companies. Table 1. Cloud vendors and their attributes and ranking (by online traffic) Confidentiality strictly refers to the authorized parties or the systems with access skills to the protected data. The threats in cloud increase with the increase in the number of components, applications and equipments involved, leading to an increased number of access points. The delegation of data control by the cloud leads on the other hand to the increase in the risk of data breach because they become accessible to a high number of participants. A significant number of 223 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 attacks occur due to the multiple locations from where data could be accessed as well as due to the application security and data preservation. Another expression met in the characteristics of Cloud technologies is that of “multitenancy”, which refers to resource sharing. Numerous aspects of Information Security are shared among memory, applications, networks and data. Cloud computing is based on a business model where resources are shared (multiple users share the same resource) at the level of network, host and applications. If the users are isolated at virtual level, the hardware components are not separated. Having a multitenant architecture, a software application is composed to virtually split data and configurations, so that each client organization should work with a customized virtual application. The multitenancy concept is similar with that of multitasking in the operating systems. Multitasking, in the computational environment, is a method by means of which multiple activities, known as processes, share common processing resources, namely the processor. The multitenancy, viewed as multitasking, presents a multitude of confidentiality threats. Data confidentiality in the cloud is correlated with the users’ authentication. The protection of a user account against data theft represents a much higher problem in the access control of items such as memory, equipments and applications while electronic authentication establishes the confidentiality of users’ identity in the information system. The application confidentiality is important in light of the system data security and refers to the confidence that specific processes or applications will maintain and manage users’ personal data in a safely manner. In the Cloud environment it is extremely important that all the clients delegate confidence to the application provided by the owner of the infrastructure, organization which should be certified in order to eliminate confidentiality and privacy risks. The cloud provider should be also responsible to provide secured instances that would ensure confidentiality and privacy to the users. The unauthorized access may be possible by exploring the vulnerability of applications or the lack of strong identification procedures, known as being great issues of confidentiality and privacy. The cloud providers, such as other organizations operating with personal data, should meet the legal conditions imposed by state regulations, by ensuring the necessary confidentiality protection. Data are stored in multiple locations, fact which enhances the risk of confidentiality loss and the cloud has to deal with several legal challenges. If originally the employees’ (users) data were stored on the company’s servers, the passage to the cloud implies data storage on the service providers’ servers that can be in America, Asia or in any other place. For example, in Europe, this might infringe the legal norms which require that the organization knows where the personal data are and that these should be at any time available for the organization. Integrity The second concept and aspect of Information Technologies is integrity that implies that the change of assets should be performed only in an authorized manner or by authorized parties, covering data, applications and equipments. In this respect data are protected through the nonauthorization of creation, change or deletion. The management of rights on certain resources of the organization guarantees the integrity of valuable data and services of the company and eliminates the risk of their loss, abuse or inappropriate use. This type of mechanisms also offers an enhanced visibility and transparency, being able to control and see who or what has led to the alteration of the information system or which could be seen as a potential risk of harming the integrity. We have previously brought into discussion a mechanism enabling the level of specific access of authenticated users to secured resources of the system. The authorization is essential in ensuring that only authorized entities may interact with data in the Cloud environment, which implies an increased number of entities and access points. The cloud computing providers must ensure the data integrity and accuracy while the cloud models present certain threats including sophisticated domestic attacks on these data attributes. The creation, modification or data deletion can be intentional or unintentional (Zissis, Lekkas, 2012). 224 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 A dissatisfied user can intentionally change a program and can make it work inadequately in a certain instance or at a certain hour. Providers try to fight these attacks by implementing a set of application interfaces already familiar to the users by means of which they easily access the cloud services. Moreover, the security of cloud services depends on the security of these interfaces, and if unauthorized users get control over them, the danger of data change or deletion of users’ data is 100% guaranteed. The responsibility for the protection of application integrity in the cloud is transferred to the administrator or the application beneficiary. The integrity of networks or hardware equipments are issues added and addressed by the cloud provider. Availability The third security concept is availability and it refers to the property of a system to be accessible and usable upon the request of authorized entities. The system availability includes the system ability to operate even when the conditions of authorized access are not met. Data, application and equipment availability is requested; therefore these should be available to the authorized users upon request. The users’ demands to access the physical infrastructure generate a strong overload on the network availability and make it difficult to process and recover data. The cloud owner must guarantee that information is available to the clients upon request. The system availability refers to the capacity of a system to run applications even when there are infringements of access rights. The system must be able to run even under the circumstances of a security breach. The cloud computing services have a strong dependence on the infrastructure resources and network availability, 24 hours per day. The understanding and documentation of specific requests of all the users is necessary in designing an IT solution which should “ensure” the accomplishment of these needs. One of the most complex design elements in the information security is the identity check-up, meeting the same common security requests and determining the specific needs for data protection. This distributed work environment, with several users, creates unique security opportunities, dependent on the access level, applications, virtualized or installed on the physical platform. CONCLUSIONS We consider that the cloud computing technologies support and will continue to support a surplus of information systems, since the benefits and strong points are greater and more obvious than the weak points and vulnerabilities, in comparison with other systems. The implementation architectures of Cloud technologies have the capacity to approach the traditional vulnerabilities met in Information Security, while having dynamic features able to discourage the effectiveness of measures taken in the traditional information technology environments. The present paper identifies and deals with the generic design principles of the cloud environment, which resumes the need to verify and control relevant threats and vulnerabilities. Thus, the essential objectives of security in the cloud systems are the following: - To ensure the availability of the information communicated among or held by the participating systems; - To maintain the integrity of the information communicated among or held by the participating systems (for example to prevent the loss or change of information during an unauthorized access, breakdown of a component or other error); - To maintain the integrity of services provided (for example confidentiality and correct operations); - To provide control over the access to services or service components; - To authenticate the identity of partners involved in communication and where it is necessary, to ensure the non-rejection of data; - To provide interconnection between closed systems; - To ensure the confidentiality of the information held by the participating systems; - To ensure a clear separation of data and processes at the virtual level of cloud technologies, offering the guarantee there will be no data leaks among various applications; 225 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 - To maintain the same security level while data are added or deleted at the physical level. We tend to believe that the issue of cloud technology security will be much debated in the future and ways to recover it will be sought after; still, the main and most efficient solution remains the Cloud Governance. The Governance will create the premises for certain security advanced policies and procedures imposed both to end users, in the access and work with the Cloud applications and to the Cloud providers. This remains to be observed, with the evolution and extensive use of these technologies. ACKNOWLEDGMENT This work was supported by the project "Post-Doctoral Studies in Economics: training program for elite researchers - SPODE" co-funded from the European Social Fund through the Development of Human Resources Operational Programme 2007-2013, contract no. POSDRU/89/1.5/S/61755). REFERENCES: 1. Carr, N.,(2003), IT Doesn’t matter, Harvard Business Review, mai 2003, pp 18-34; 2. Chakraborty, R. et al, (2010), The Information Assurance Practices of Cloud Computing Vendors, IT Professional Magazine, july 2010, IEEE Computer Society, pp 29-37 3. Cloud Security Alliance, (2009), Security Guidance for Critical Areas in Cloud Computing v2.1, p 14; 4. Cloud Security Alliance, (2010), Top threats to cloud computing, Cloud Security Alliance, june 2010; 5. Gartner, (2008), Assessing the security risks of cloud computing, Gartner Group, 2008. 6. Gupta, Y.P., (1991), The chief executive officer and the chief information officer: the strategic partnership, Journal of Information Technology, 1991 7. McAfee, A., Bryjolfsson, E., (2008), Investing in the IT that makes a difference, Harvard Business Review, 2008; 8. Ross, J.W., Weill, P., (2004), IT Gouvernance: how top performers manage IT decision rights for superior results, Watertown, MA., Harvard Business Review, 2004 9. Schubert, L., (2010), The future of Cloud Computing, Report for the European Commision, http://cordis.europa.eu/fp7/ict/ssai/docs/cloud-report-final.pdf; 10. Schwartz, A., Hlrschheim, R., (2003), An extended platform logic perspective of IT gouvernance, Journal of strategic Information Systems, 2003, pp. 129-166; 11. Sherman, R., (1992), Distributed systems security, Computers & Security 11 (1), 1992; 12. Van Grembergen, W., De Haes, S., (2009), Enterprise Governance of Information Technology, Springer, USA, 2009; 13. Weill, P., (1992), The relationship between investment and information technology and firm performance: a study of the valve manufacturing sector, Information system research, 1992; 14. Zissis, D., and Lekkas, D., (2012), Addressing cloud computing security issues, Future Generation Computer Systems 28 (2012), p. 583. 226 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 MERGER REVIEWS AND POST-MERGER EVALUATION WITH DEA Constantin BELU (1) Dept. of Money and Banking The Bucharest University of Economics, Romania constantin.belu@csie.ase.ro Abstract: Merger reviews is a core business for competition authorities (CA). In this paper I employ linear programming methods to evaluate potential efficiency gains following a merger, against the background of market-side effects (e.g. price increases), which are usually relevant in a CA’s merger assessment. Furthermore, I use an additive model to show that there are circumstances where a merger cannot induce technical efficiency gains, thus limiting the scope for potential welfare gains. I argue that when there is no potential for technical efficiency gains, the CA should consider an outright ban of the proposed merger, because there will be little room for positive effects on market competition and respectively, on consumer welfare. Key words: merger review, DEA, competition, market-side effects JEL classification: C61, D24, D40 INTRODUCTION The literature accounts for a plethora of reasons behind the occurrence of horizontal mergers (2), but it is generally agreed that mergers have the potential to lessen competition, thus providing opportunities for price increases. Price increases are more likely to occur in particular instances e.g. 1) the merging entities have a substantial share of the market; 2) they are close competitors 3) the consumers’ options for switching are limited 4) competitors are unable to increase the supply in the event of a price increase. What is more concerning, however, is that empirical studies (3) concerned with the evaluation of the effectiveness of mergers find that most mergers fail to fulfill the expectations of the shareholders. In fact, most mergers seem to seriously affect the economic and the financial performance of the resulting undertakings. It has been argued that competition authorities should not be concerned with the wellbeing of enterprises, but the consequences of a failed merger could affect both the market structure and the consumer welfare. In this regard, and considering the fact that only 0,05% of the mergers reviewed by the DG Competition were in fact forbidden, I argue that the evaluation of potential efficiency gains should become an essential step in mergers reviews and the burden of proof should not be left entirely with the notifying parties. The EUMR (4) accepts efficiency gains as a valid argument in favor of a merger, only when three cumulative conditions are met: i. Efficiencies should benefit consumers i.e. should be transferred into lower prices, steaming from cost reductions, new or improved products or services. ii. Efficiencies should be merger specific i.e. there should be no other less anti-competitive alternatives to achieve such efficiency gains. iii. Efficiencies should be verifiable, such that the Commission should be reasonably certain that such efficiencies would materialize. In order to establish the link of the above three conditions with the efficiencies which are related to the technology, we undertake to analyze them in turn. First, we argue that the concept of technology is fully justified when analyzing anticompetitive effects of mergers. In competition policy, the 227 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 analysis is usually centered on the relevant market. In most situations, the anticompetitive effects of a merger are analyzed on a single market or, occasionally, on several markets where the activities of the merging entities overlap. In either situation it is reasonable to consider the concept of technological frontier, which incorporates the best practices in the production of a particular good (akin to the production function). The first requirement of cost reductions would entail to a movement of the post-merger enterprise towards the efficiency frontier. It is not clear, however, how the passing of these costs savings into lower product prices should be assessed. It appears that this requirement can only be verified in a post-merger assessment. Not even a merger simulation strategy can reveal the possibility or the certitude of such a passing, since this decision rests with the management of the post-merger enterprise. This evaluation can only be performed in a post-merger evaluation. The second requirement implies that, if there is to be an efficiency gain, it should be related to the coming into existence of the new enterprise, the result of the proposed merger. In turn, this clearly implies that the source of efficiencies should not steam from sources outside the proposed merger. It also implies that, considering our reference to the technological frontier, one should be able to identify potential for a movement towards the frontier i.e. there should be scope for technical improvements, following the merger (5). The third requirement is concerned with the possibility of verifying the potential efficiency gains. It is a good argument in favor of representing the best practice technology in the industry associated with the relevant market, such that the potential for efficiency gains could be assessed at an early stage in the merger assessment. The market developments following a merger have potential anticompetitive effects, but these effects could be countervailed by cost efficiencies and other synergies leading to increases in efficiency, which in turn could be reflected in lower prices, to the benefit of consumers. Although efficiency is recognized as one of the main goals of the competition policy, very seldom the regulators employ tools aimed at evaluating pre and post-merger efficiency gains in an industry. Data Envelopment Analysis (DEA) is suitable for evaluating the economic efficiency of different production units (or decision making units - DMUs -) like companies, banks, bank branches, hospitals etc. DEA is particularly prone to conduct pre- and post-merger evaluations with regard to the distribution of efficiencies in the market on focus. At the same time, this tool allows for the simulation of a potential merger’s effect and powerful visual tools have been developed to assist the decision-maker (Bogetoft and Lars, 2010). A standard DEA requires information about factors of production (inputs) and about the quantities produced (outputs). Several other types of analyses can be conducted, when factor and output prices are available. Although vertical mergers can be subject to a DEA, horizontal mergers are particularly prone to a data envelopment analysis. DEA basically constructs a sector-wise technological frontier, which represents the best-practice technology in an industry, and then it calculates the distance from the frontier to each individual DMU. By doing so, DEA provides a measure for the efficiency of individual units, as well as an overall sector measure of efficiency. Both indicators are relevant for evaluating the potential gains in efficiency following a merger. The DEA measures are relative, meaning that they are depended on the sample available to analyze, but if the sample covers the scrutinized market to a considerable extent, they provide a satisfactory image of the resulting market outcome, following a merger. When conducting merger reviews, competition authorities have or can obtain data from the companies directly involved in a merger, but usually there little data available on other market participants. In order to assess the technological frontier for the relevant industry i.e. the industry related to the market analyzed, data from most market participants is required. While most CA do not have legal ground for asking data from other companies in the affected market/s, oftentimes databases covering the whole industry or sector can be found to exist. DEA can also assist in decomposing efficiency gains in scale, scope (harmony) and even the potential for synergies, which are those efficiency gains pertaining to the “intimate integration of 228 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration the parties’ unique, hard-to-trade assets” (Farrel and Shapiro, 2001). The actual evaluation of synergy effect could only take place in a post-merger evaluation. DEA has already been used in merger analysis. Ferrier and Valdmanis (2004) analyzed hospital mergers in the USA, including the construction of pseudo-hospitals (the outcome of potential mergers). Sherman and Rupert (2006) apply DEA to bank mergers, in an analysis involving bankbranches as well. Bogetoft and Wang (2005) discuss in great detail the decomposition of efficiency gains following a merger into technical, scale and scope (harmony), and provide an empirical example on Danish offices for agricultural advisory services. Figure 1 below (Bogetoft and Lars, 2010) shows in a stylized manner the potential for efficiency improvement following a merger involving two technically efficient companies (located on the production frontier). One can see that the potential for improvement lies to the north-east of a hypothetical company, which is simply the result of combining the inputs/outputs used before the pre-merger enterprises. In a post-merger assessment, the competition authority should be concerned if the actual enterprise arising from the merger lies outside the PI area. Several concerns (outliers, sample size etc.) have been raised in connection with a data envelopment analysis, and remedies (e.g. bootstrapping) have been proposed to deal with these issues. In mergers, data requirement might be of particular concern, because it is desirable to analyze data from most players on a particular market, and this data might not be available in some cases. Input Potential improvement y1 + y y1 PI 2 A A+B B y2 x1 x2 E(x1 +x2) x1 + x 2 Output Figure 1 DEA has already been used in merger analysis. Ferrier and Valdmanis (2004) analyzed hospital mergers in the USA, including the construction of pseudo-hospitals (the outcome of potential mergers). Sherman and Rupert (2006) apply DEA to bank mergers, in an analysis involving bankbranches as well. Bogetoft and Wang (2005) discuss in great detail the decomposition of efficiency gains following a merger into technical, scale and scope (harmony), and provide an empirical example on Danish offices for agricultural advisory services. When reviewing a merger, the competition authority is interested to identify those efficiencies that can be achieved with a merger, but they cannot be reasonable obtained, absent the proposed merger. This means that in a pre-merger assessment, the companies to-be-merged are located on the efficiency frontier, or even if only one company is located on the efficiency frontier, that it is a reasonable assumption that higher efficiency can be obtained through a potential merger, within the same input-output mix. The competition regulator is interested in two broad classes of effects: unilateral effects, concerned with the ability of the newly emerged entity to raise the product’s price, and coordinated effects, concerned with the ability of the post-merger firms in the market to coordinate their actions, given that the number of competitors is reduced. There is a vast amount of literature concerned with the measurement of efficiency of productive units, but the issue of efficiency distribution following a merger is less studied, although there are a 229 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 few notable studies concerned with this issue. For an extended review of literature, see Bogetoft and Wang (2005). From a purely technological point of view, a merger is subjected to the following effects: - Economies of scale - Economies of scope - Pure technical efficiency gains Economies of scale describe the technology under which the merger takes place and they need to be increasing or constant for the merger to increase the performance of the newly established unit. Economies of scope concerned the mix of inputs used or the outputs produced by the merging companies, and the associated efficiency derived from the optimization of this mix, with respect to the factors’ market prices. Let us start with the much touted BCC (Banker et. al,1984) model, assuming at this stage the VRS framework. (1.1) PB = {( x, y ) | x ≥ X λ , y ≤ Y λ , eλ = 1, λ ≥ 0} Using notations as in Cooper et al. (2000), the input oriented version of the BCC will write as follows: min θ B subject to θ B x0 − X λ ≥ 0 (1.2) Y λ ≥ y0 eλ = 1 λ ≥0 where θB is a scalar value. The following proposition can be proven: Proposition (Tone, 1999): When two locally (in the BCC set-up) efficient DMUs merge to form a new DMU whose inputs and outputs equal the sum of inputs and respectively outputs of the two original DMUs, the new DMU is neither locally (BCC), nor globally (CCR) efficient when increasing returns-to-scale prevails at all three DMUs. A conclusion that can be drawn from the above proposition is that a first line of analysis when analyzing the merger is to evaluate the properties of the technological frontier around the merging firms, and if both or all the merging firms are located on IRTS, the no technical efficiency is possible. The only solution for the merger to create potential for efficiency and respectively welfare gains is to resort to some reduction with respect to their inputs i.e. divestiture of some assets. Carlton (2009) argues that evaluating the appropriateness of merger policy requires more data than the pre and post-merger market developments (price levels, entry/exits etc.). The reason for this requirement is a potential selection bias arising from the fact that mergers that passed through the “second-stage” of the CA’s merger evaluation procedure are only a subset of all potential mergers, alongside both approved and rejected sets of mergers. He then proceeds to argue that it is useful to analyze data describing the CA’s predictions related to the outcome of a potential merger. In this regard, employing DEA in the manner described in the preceding sections provides the CA with a handy, fast and easy-to-employ tool related to the distribution of efficiency in both the pre and the post-merger environment, coupled with the simulated post-merger environment, resulting from constructing the technological frontier supported by the unit resulted from the simple aggregation of the inputs/outputs of the undertakings proposed for merging. 230 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 2. Employing DEA when information about prices and costs are available In the evaluation of a merger, it is fairly common to have access to product prices on the relevant markets as well as input prices. Although input prices are not normally included in the CA’s request for merger notification these are fairly easy to gather and can, in any circumstance, be satisfactorily approximated (labor and capital costs, financing costs and various raw materials’ prices). When this type of information is available, one can proceed to evaluate whether there has been any improvement in the allocative efficiency of the resulting undertaking following the merger. We will start with the model proposed in Färe, Grosskopf and Lovell (1985): s m r =1 i =1 max ∑ pr yr − ∑ ci xi sjt.to n yro = ∑ yrj λ j − sr+ , r = 1,.., s j =1 n xio = ∑ xij λ j + si− , i = 1,.., m (1.3) j =1 where yrj are outputs (products), assumed all positive x ij are inputs (factors), assumed all positive pr > 0, unit prices ci < 0, unit costs and n y r = ∑ yrj λ j , r = 1,.., s j =1 n xi = ∑ xij λ j , i = 1,.., m (1.4) j =1 It can be shown (Cooper et al., 2000) that this model is equivalent with: s m r =1 i =1 max ∑ pr sr+ + ∑ ci si− subject to n yro = ∑ yrj λ j − sr+ , r = 1,.., s (1.5) i =1 n xio = ∑ xij λ j + si− , i = 1,.., m j =1 λ j ≥ 0, sr+ , si− ≥ 0∀i, j , r with sr+ = yr − yro , r = 1,.., s si− = xio − xi , i = 1,..m 231 (1.6) Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration The optimal solution to this programme is obtained when: s ∑ps r =1 +* r r m + ∑ ci si− * = 0 (1.7) i =1 The above condition implies that all slacks are zero. Employing the additive model underlined above allows one to distinguish between technical and allocative efficiency, as illustrated in the section below (Cooper et al., 2000, pp 223-224): x2 D c1x1+c2x2 R Q D C x1 We can represent technical efficiency by the ratio of the distance measures from O to R and from O to P, as follows: 0 ≤ θ o* = d (O , R ) ≤1 d (O , P ) The θo* represents total efficiency and it can be decomposed into technical and allocative efficiency, as follows: d (O , R ) d (O , R ) d ( O , Q ) = ⋅ d (O , P ) d (O , Q ) d (O , P ) allocative efficiency technical efficiency It is reasonable to assume that, following an approved merger, in the post-merger evaluation, a significant increase should noted in the allocative efficiency of the newly formed undertaking, as compared with the best of the pre-merger entities. Should this not be the case, it is a sign that the merger has not had positive effects in the reallocation of resources. This leads naturally to the conclusion that it is very unlikely that and price reduction will be passed on to consumers, and that the merger should not have been cleared by the CA. CONCLUSIONS Merger reviews is a core business of Competition Authorities (CAs). While the focus is on marketside effects, such as the ability of the newly formed company to raise prices or the lessening of competition due to the decrease in the number of market players, the issue of assessing efficiency gains in the presence of a merger has been less considered in the merger reviews. In this paper I use an additive model to show that there are circumstances where a merger cannot induce technical efficiency gains, thus limiting the scope for potential welfare gains. I argue that in the presence of such a scenario, the CA should strongly consider banning the proposed merger. In order to properly asses the efficiency gains brought about by a proposed merger, a reference to the best practice in the field has to be performed. DEA is a versatile tool, and has been used extensively in assessing technical efficiencies, both at the individual firm level and sector wise. To date, several attempts have been made to model the potential efficiency gains following a merger. The European Union Merger Regulation and the Horizontal Merger Guidelines make a clear reference to the existence of efficiency gains as an argument in favor a merger, as long as these 232 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 gains can offset potential anticompetitive effects of the merger. There seems to be a gap between the types of efficiencies that the CAs aim to identify in merger reviews and the evaluation of efficiency gains from the management literature and this paper is an attempt to bridge that gap. Acknowledgement The author acknowledges financial support from the European Social Fund through Sectoral Operational Programme Human Resources Development 2007-2013, project number POSDRU/1.5/S/59184 “Performance and excellence in postdoctoral research in Romanian economics science domain”. ENDNOTES: (1) The views expressed in this paper are author’s own and do not necessarily represent the views of his employer(s). (2) In this paper, I use the term “merger” to refer to all types of corporate transactions which are referred to as “concentrations” under the EU competition regulations. (3) Amihud et al. (2002) on cross-border bank mergers; Agrawal and Jaffe (2001) provide a comprehensive review on the literature concerned with the long-run financial performance following mergers and acquisitions. (4) Council Regulation (EC) No 139/2004 on the control of concentrations between undertakings [2004] OJ L 24/1 (5) Basically, this means that at least one of the merging parties should not be located on the efficiency frontier. It is true that, in the unlikely scenario that all the merging parties are fully efficient, once can consider the possibility of a frontier shift (technical progress) associated with the merger. REFERENCES: 1. Agrawal, A., and Jaffe, J. F. (2001). “The post-merger performance puzzle”. Advances in Mergers and Acquisitions, Stamford, CT: JAI Press, 2000 2. Amihud, Y., G. De Long and A. Saunders (2002), The effects of cross-border bank mergers on bank risk and value, Journal of International Money and Finance 21, 6, pp. 857-877 3. Carlton D., (2009) "Why We Need to Measure the Effect of Merger Policy and How to Do It," CPI Journal, Competition Policy International, vol. 5. 4. Cooper, W. W., L. M. Seiford and K. Tone, (2000) Data Envelopment Analysis, Kluwer, USA 5. Banker, R.D., A. Charnes, W.W. Cooper, (1984) “Some models for estimating technical and scale inefficiencies in data envelopment analysis,” Management Science, 30, 1078-1092. 6. Bogetoft P. and Otto L. (2010) “Benchmarking with DEA, SFA and R”, Springer-Verlag, New York Inc. 7. Bogetoft, P. and D. Wang (2005) “Estimating the potential gains from mergers”, Journal of Productivity Analysis 23:2, 145-71 8. Farrel, J. and C. Shapiro (2001) “Scale economies and synergies in horizontal merger analysis”, Antitrust Law Journal, 68:685-710 9. Färe R., Grosskopf S. and C.A.K. Lovell (1985) The measurement of the efficiency of production, Boston: Kluwer-Nijhoff Publishing Co. 10. Ferrier, G.D. and V.G. Valdmanis (2004), “Do mergers improve hospital productivity”?, Journal of the Operational Research Society 55:1071-80 11. Padilla, A. J.(2005), Efficiencies in Horizontal Mergers: Williamson Revisited. Issues In Competition Law And Policy, Wayne Dale Collins, ed., American Bar Association Press. 12. Sherman, H. D. and T.J. Rupert (2006), “Do bank mergers have hidden or foregone value? Realized and unrealized operating synergies in one bank merger”, European Journal of Operational Research, 168:253-68 233 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE USE OF ARIMA MODELS FOR FORECASTING THE SUPPLY AND DEMAND INDICATORS FROM TOURISM SECTOR University Assistant Ph.D. Student Iulian CONDRATOV Faculty of Economics and Public Administration "Stefan cel Mare" University of Suceava, Romania iulianc@seap.usv.ro University Assistant Ph.D. Student Pavel STANCIU Faculty of Economics and Public Administration "Stefan cel Mare" University of Suceava, Romania pavels@seap.usv.ro Abstract: This paper presents the use of ARIMA models in making prognosis for the tourism industry. Within this analysis were taken variables that capture both the supply and the demand for tourist services. These variable data are related to the tourism sector from the County of Suceava – Romania and have been taken from TEMPO-Online data base-time series, managed by the National Institute of Statistics. The analysis results were able to highlight, even under the severe impact that the financial crisis had the last three years that the tourism sector of Suceava will continue to be on an ascendant trend in terms of supply and demand indicators. Key words: ARIMA, demand, supply, tourism sector JEL classification: L83, C10 INTRODUCTION The tourism sector in Suceava County has benefited from a remarkable development in recent years. The analysis of the statistic data provided by Suceava County Department of Statistics reveals that at least the last ten years ascendant trends in most indicators are found and they quantify Suceava tourism market through two components: demand and supply. In the analysis that we propose on tourism market in the Suceava County, we chose 3 features that capture both supply and demand for tourist services recorded within the profile market of Suceava County, as follows: • Overnight stays in tourist structures; • Number of accommodated tourists; • Accommodation capacity. The above features are tracked chronologically, the recording being made annually. Although tourism activity is an activity where a strong seasonal pattern can be found, by taking into account the analysis of annual data has been removed the influence of the climatic factors (changes of seasons) and also the influence it has on various tourist festivals throughout the year. Thus, we will try to achieve an econometric model that includes the major economic factors that influence the 3 variables analysed (Table no.1). Table no. 1. Evolution of indicators of interest from 1990 to 2011 Year 1990 1991 1992 1993 1994 1995 1996 Overnight stays in tourist structures -OSTS1050185 1046696 629000 628308 605590 592808 502705 Accommodated tourists -AT390163 372710 308469 240719 235032 235507 206315 234 Accommodation capacity -AC6841 6478 6511 6300 6235 5654 4979 The USV Annals of Economics and Public Administration Overnight stays in tourist structures Accommodated tourists -OSTS-AT1997 407446 163398 1998 409859 149395 1999 424337 153416 2000 480298 153515 2001 461095 151370 2002 406651 162423 2003 423208 162473 2004 432448 187412 2005 435199 192120 2006 500302 211003 2007 535078 226277 2008 530110 229068 2009 479402 209725 2010 460637 194365 2011 556249 229519 Source: (The National Institute of Statistics) www.insse.ro Year Volume 12, Issue 2(16), 2012 Accommodation capacity -AC5455 5277 5416 5269 5034 5192 5577 5755 6526 7012 6831 7029 7554 8033 8843 1. DETERMINATION OF ARIMA MODELS FOR PROGNOSIS Box & Jenkins (1970) have proposed a methodology to forecast a variable using as a database only its past and present. These models are very popular due to: • The quality of the generated forecasts; • The flexibility of the models; • The rigor of the mathematical base of the model; • The fact that this is an appropriate method for predicting variables with an irregular trend, too. An autoregressive-moving average ARMA (p,q) model has an autoregressive type component or an average moving type component: Yt = a 0 + a1Yt − 1 + a 2Yt − 2 + .... + apYt − p − b1εt − 1 − b 2εt − 2 − ... − bqεt − q + εt (1) is a white Where p is the order of the autoregressive part, q is the moving average order and noise type process (a sequence of independent and identically distributed random variables with zero mean). To elaborate such models the following reasons are advised: • The evolution of the economic phenomena is fuelled by the existing resources, the already created capacities, the experience and the tradition. Variables in economy have an inertial character, a strong autoregressive component being presented (mainly in macroeconomic indicators); • Moving average type component is the effect of unpredictable events on the variable, effects gradually assimilated in time. This component is justified by the intervention of sudden unexpected changes among the external factors correlated to the variable. For example, strikes effect in Greece during the last two years led to the deterioration of the tourism activity indicators of the country. The moving average part captures the gradual assimilation of shocks (accidental deviations) from outside the system. The ARMA models are suitable for stationary series. These were generalized for non-stationary series that become stationary by differentiation; the resulting models are called autoregressiveintegrated-moving average ARIMA (p,d,q) where d is the order of differentiation required for stationary series. Stages (the methodology) to develop an ARIMA (p,d,q) model are: • Identifying the model → specifying the appropriate values for p, d or q; • Estimation of model parameters → estimating the coefficients ai, bi; 235 The USV Annals of Economics and Public Administration • • Volume 12, Issue 2(16), 2012 Testing the validity of the model. If the model is not valid then the model is once more specified (other plausible values for p,d,q) and the previous stages are repeated; Using the model to generate predictions (after it passed the validation tests). The analysis was performed using SPSS v.17 statistical analysis software. There was an attempt for retrieving an ARIMA (p,d,q) model to forecast the values for the future periods for the 3 variables (overnight stays in tourist structures, accommodated tourists, accommodation capacity). While processing time series through Box-Jenkins strategy, the identification of the 3 parameters represents one of the important stages of the approach. Relevant information to determine p and q parameters are obtained by calculating the autocorrelation function values - ACF and partial autocorrelation function - PACF, and by drawing the corresponding graphs of the two functions. The first step in building the model is to make graphics for data series. Figure no.1. The evolution of overnight stays in tourist structures indicator during 1990- 2011 Figure no.2. The evolution of the number of accommodated tourists indicator during 1990-2011 Figure no.3. The evolution of accommodated capacity indicator (no. of places) during 1990-2011 The features ‘graphics cannot present a seasonal manifestation. The decline of Suceava tourism sector that followed after 1990 is obvious, the most severe reduction of the overnight stays in tourist structures variable was during 1991-1997 – due to the reduction in the number of tourists and the capacity of accommodation. Signs of revival can be found starting from 2001-2002, but, apart from accommodation capacity, the recorded levels at the end of 2011 for the other two features (overnight stays in tourist structures, number of accommodated tourists) are still far from those recorded at the end of 1990. In the first part of the analysis we will attempt to retrieve candidate models suitable for considered forecasts. The trend component can be observed in all 3 graphics, indicating the necessity for differentiate the data series. For clearer evidence of the stationary feature and of the auto-regressive component of data series it is essential to do the analysis for both the autocorrelation and the partial autocorrelation of the values of each series. Figure no.4. Figure no.6. Partial Figure no.5. Partial Partial autocorrelation function autocorrelation function autocorrelation function chart chart for the overnight stays in chart for the accommodation for the number of tourism structures variable accommodated tourists variable capacity variable (no. of places) 236 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 One can easily see within the associated graphics that all 3 variables indicate a nonstationary state of the values as for a lag of order 1 the partial autocorrelation function achieves breakthroughs of the statistical significance. Thus, a differentiation of order 1 could resolve the non-stationary state problem. The differentiation of order 1 leads to the following results regarding partial autocorrelation graphs: Figure no.7. Partial autocorrelation function chart for the overnight stays in tourism structures variable – differentiation of order 1 Figure no.8. Partial autocorrelation function chart for the number of accommodated tourists variable – differentiation of order 1 Figure no.9. Partial autocorrelation function chart for the accommodation capacity variable – differentiation of order 1 There is no partial autocorrelation coefficient above the critical level of significance; that indicates the absence of non-stationary data series and the necessity of change, implying the differentiation of order 1 for these variables when applying a regression analysis. However, there is no fixed algorithm in establishing an accurate ARIMA (p,d,q) model optimally; it is necessary to complete an iterative process through which the 3 parameters will take different values, then will be applied a criterion for candidate models found . Thus, by refining different models using the stationary R2 criterion we chose the following adjustment models for data series related to the 3 variables: Figure no.10. The ARIMA model chart for the overnight stays in tourist structures variable 237 For the overnight stays in tourist structures variable the ARIMA (0,1,0) model was found. Diagnosing an ARIMA candidate model is a crucial stage of the construction process of the final model that involves the verification of random distribution of residues. First, by analysing the stationary R2 indicator (see Table no.2) we observe that the built model explains 57% of the variation in the series. Also, the Ljung-Box test is not statistically significant, so the model can be considered viable. Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Table no.2. Diagnosing the ARIMA model for the overnight stays in tourist structures variable Model Overnight stays in tourist structures-Model_1 Model Fit statistics Ljung-Box Q(18) Number of Predictors Stationary R-squared Statistics DF Sig. Number of Outliers 0 .571 22.664 18 .204 2 For the number of accommodated tourists variable the best was the ARIMA (1,0,1) model. Analysing the stationary R2 indicator we find that the built model explains 74% of the variation in the series. Also, the LjungBox test is not statistically significant, so the model can be considered viable. Figure no.11. The ARIMA model for the number of accommodated tourists variable Table no.3. Diagnosing the ARIMA model for the number of accommodated tourists’ variable Model Fit statistics Ljung-Box Q(18) Model Number of Predictors Stationary R-squared Statistics DF Sig. Number of Outliers Number of accommodated tourists-Model_1 0 .740 9.090 16 .910 0 For the accommodation capacity variable the best was the ARIMA (0,2,0) model. Regarding the accommodation capacity variable the model explains 48% of the variation in the series. Even if the Box-Ljung test is not statistically significant confirming the fact that residues are randomly distributed, at the same time it provides evidence of building an accurate model. Figure no.12. The ARIMA model for the accommodation capacity variable Table no.4. Diagnosing the ARIMA model for the accommodation capacity variable Model Accommodation capacity no. of places-Model_1 Number of Predictors 0 Model Fit statistics Ljung-Box Q(18) Stationary R-squared Statistics DF Sig. .483 13.968 18 .731 238 Number of Outliers 1 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 2. INTRODUCTION TO THE PREDICTIVE MODELS OF THE INDEPENDENT VARIABLES Although, as we determined, the retrieved models succeeded to explain in a relatively large proportion the variation found in the observed data series, their ability to predict could be improved by introducing into the econometric model, of independent variables correlated with the dependant variables of interest. Therefore, we chose to enter the following variables: • Civilian employees in the tourism sector; • Share of the turnover of companies in the tourism sector of total small and medium enterprises; • Gross domestic product; • Net investments in tourism sector; • Real earnings. Given the need for the calculation of values expressed in comparable prices, we chose the variables: GDP, net investments in tourism sector and real earnings, using the calculated indices with comparable values. Table no.5. Chosen indicators as independent variables to increase the prediction power of ARIMA models Year Civilian employees – hotels and restaurants – thousands of people Share of the turnover of companies of active small and medium enterprises in the tourism sector/total 1990 186 1991 213 1992 175 65.3 1993 131 69.1 1994 136 77 1995 123 79.9 1996 116 73.3 1997 130 69.9 1998 98 71.9 1999 100 73.4 2000 93 74.7 2001 79 74 2002 95 76.1 2003 105 79.1 2004 133 77.8 2005 133 78.8 2006 136 79.3 2007 142 81.5 2008 162 83.8 2009 125 84.6 2010 133 84.3 Source: (The National Institute of Statistics) www.insse.ro Indices of real earnings – 1990=100% 100 81.5 70.8 58.9 59.1 66.5 72.7 56.2 58.4 57 59.4 62.4 63.9 70.8 78.3 89.5 97.4 111.8 130.3 128.3 123.6 Indices of net investment s– 1990=100 % 100 114.7 196.1 140.2 172.7 308.8 221.4 170.9 207.3 237.8 153.9 162.5 162 197.8 265.4 300.7 359.6 416.1 598.2 362.2 403.4 Indices of GDP – 1990=100% 100 74.1 68.7 54.4 43.5 59.2 81.3 67.9 61.6 96.6 94.2 95.1 102.3 104.4 111 120.4 128.3 136.4 146.4 136 134.9 The study of the correlation matrix of variables (Appendix no. 1) indicates statistically significant correlations between them. The share of turnover achieved by active small and medium enterprises/total, Indices of the real earnings - 1990=100%, Indices of net investments in the tourist sector - 1990=100% and Indices of GDP - 1990=100%. Thus, to avoid the phenomenon of multicollinearity, of the 5 proposed variables were retained only Civilian employees -in the tourism sector – and Indices of GDP - 1990=100%. 239 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration The further analysis builds on the results of univariate ARIMA models found in the previous stage. Even though we have these landmarks, the iterative process of finding the parameters (p,d,q) will continue to capture the optimal prediction model. The model for - Overnight stays in tourist structures variable was ARIMA (4,2,1), in which, after the iterative process of modifying the parameters, we kept only the independent variable Civilian employees - the tourism sector. This variable manages to estimate a proportion of 81.7% of variation recorded during 1990-2011 by the dependent variable. Table no.6. Diagnosing the ARIMA model for the overnight stays in tourist structures variable Model Number of Predictors Overnight stays in tourist structures-Model_1 Model Fit statistics Ljung-Box Q(18) Stationary R-squared Statistics 1 .817 13.447 DF Sig. Number of Outliers 13 .414 1 Table no.7. Description of the ARIMA model for the overnight stays in tourist structures variable Estimated Overnight stays in tourist structures t Sig. 41729.370 71891.100 .580 .572 Lag 1 .554 .731 .758 .463 Lag 2 -.907 .356 -2.546 .026 Lag 3 .244 .538 .453 .659 Lag 4 -.082 .371 -.222 .828 Constant AR SE Difference 2 Lag 1 .984 8,175 .120 .906 Numer Lag 0 Civilians employed - ator the tourist sector -299.000 610.842 -.489 .633 MA Figure no.13. Autocorrelation function chart and partial autocorrelation for the overnight stays in tourist structures variable In diagnosing the model we notice the absence of autocorrelation of residues. Although because of the reduced volume of the analysed sample the estimations of the parameters for econometric models lose their significance, we are able to specify, through the only statistically representative parameter that a one unit increase in the value of the difference between the number of nights spent in tourist structures two years ago, will reduce the current value of this feature by 0.907 units. Unfortunately for - The number of accommodated tourists variable, the new introduced variables failed to improve the model, so the initial model named ARIMA (1,0,1) will be kept with no predictors. If the first 2 variables targeted the demand for tourist services, the latter introduced in the analysis concerns the supply in tourist services, namely the evolution of the accommodation capacity. In order to maximize the stationary R2 criterion, we chose the ARIMA (4,0,5) model and we introduced in the econometric modelling only the independent variable Civilian employees – in tourist sector. 240 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Table 8 – Diagnosing the ARIMA model for the accommodation capacity variable Model Number of Predictors Accommodation capacity – no. of places-Model_1 1 Model Fit statistics Ljung-Box Q(18) Stationary R-squared Statistics .920 14.375 DF Sig. Number of Outliers 9 .110 0 Table no.9. Description of the ARIMA model for the accommodation capacity variable Estimate SE t Sig. Accommo- Constant dation AR Lag 1 capacity Lag 2 (no. of places) Lag 3 7483.698 1230.696 6.081 .000 1.229 050 24.595 .000 .237 .004 53.577 .000 -.327 .021 -15.881 .000 Lag 4 -.208 .006 -32.850 .000 Lag 1 .572 4.417 .130 .899 Lag 2 .280 2.455 .114 .911 Lag 3 .580 3.229 .180 .861 Lag 4 .238 2.432 .098 .924 Lag 5 -.825 4.132 -.200 .845 Predictor 1 Numerat Lag 0 or -3.195 5.054 -.632 .540 MA Figure no.14. Autocorrelation function chart and partial autocorrelation for the accommodation capacity variable The model explains 92% of the total variation of the accommodation capacity during the analysed period. Through the parameters statistically representative, we can specify the following: • If they could cancel the influence of other factors, the value of the dependent variable would be 7484 accommodation places; • A one unit up of the value of the difference of accommodation capacity 1 year ago would increase the current value of the feature by 1.229 units. To increase by one unit the next years, the current value of the feature would follow a descendant trend (from 0.237 to -0.208). Consequently, for two of the analysed variables, one characterizing the market demand, the other characterizing the existing offer, they managed to improve the model by introducing an independent variable. Before making forecasts on variables of interest, it is recommended to compare the univariate ARIMA models found in the first part of the study and the predictor models identified above to choose the final model and after that to forecast the values of the variables of interest for the next 2 years. Figure no.15. The chart of ARIMA models built for the overnight stays in tourist structures variable 241 Figure no.16. The chart of ARIMA models built for the accommodation capacity variable Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration It can be seen clearly the fact that the predictor models are better in estimating the recorded variation in data series during the analysed period. Moreover, if we analyse the models’ behaviour over the last three years, when the effects of the economic crisis occurred, we find that the predictor models perform better, the unvariate model related to the overnight stays in tourist structures indicates an inaccurate evolution. Thus, to determine the expected values of the 3 analysed variables, the following models will be used: • For the variable Overnight stays in tourist structures -the ARIMA (4,2,1) model with the predictor civilian employees in tourist sector; • For the variable Number of accommodated tourists - the univariate ARIMA(1,0,1) model; • For the variable Accommodation capacity - the ARIMA (4,0,5) model with the predictor civilian employees in tourist sector. After applying these models, the predicted values for the 3 variables of interest, during 2012-2013, are as follows: Table no.10. Predicted values for the next 2 years for the 3 analysed variables Overnight stays in tourist structures Number of accommodated tourists Accommodation capacity (no. of places) 2012 642752.74 767277.65 518227.83 253331.54 301133.32 205529.75 8828.14 9576.31 8079.97 Forecast UCL LCL Forecast UCL LCL Forecast UCL LCL 2013 637531.55 869867.21 399195.89 254686.50 302981.81 166383.18 8941.22 9856.84 8025.60 CONCLUSIONS All 3 indicators of demand and supply in tourism services present increased predicted values and we assume that the development of Suceava tourist sector will continue during the next years. According to the values determined through the analysis, an increase with 86504 of the number of overnight stays in tourist structures is estimated with a probability of 95%, for 2012, compared to 2011. Regarding the accommodated tourists, their number will increase in 2012 compared to 2011 with 23813 tourists. If the first two variables are expected to increase significantly in 2012, for the variable accommodation capacity (no. of places) stagnation is estimated in 2012, an increase with approximately 100 accommodation places is expected to be registered in 2013. It is necessary however, that this trend be supported by a proper market strategy, by increasing the quality of tourism services and, perhaps, most importantly, by developing the road infrastructure which will allow an increased number of tourists, given that the most used means of transportation for people that arrive in Bucovina zone is the automobile. REFERENCES 1. Andrei, T.S. (2003), Statistică. Teorie şi aplicaţii (ed. Ediţia a II-a), Bucureşti, Editura Economică. 2. Alleyne, D. (2006), Can Seasonal Unit Root Testing Improve the Forecasting Accuracy of Tourist Arrivals? Tourism Economics, 12, pp.45-64. 242 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 3. Brannas, K., Hellstrom, J., Nordstrom, J. (2002), A new approach to modelling and forecasting monthly guest nights in hotels. International Journal of Forecasting, Vol. 18, pp.19-30. 4. Divisekera, S. (2003), A Model of Demand for International Tourism. Annals of Tourism Research, 30, pp.31-49. 5. du Preez J., Witt, S.F. (2003), Univariate versus multivariate time series forecasting: an application to international tourism demand. International Journal of Forecasting, Vol. 19, pp.435451. 6. Hapenciuc, C.V. (2003), Cercetare statistică în turism – Studiul fenomenului turistic în judeţul Suceava, Bucureşti, Editura Didactică şi Pedagogică. 7. Hapenciuc, C.V. (2004), Elemente de analiză şi prognoză în turism, Studiu de caz – judeţul Suceava. Iaşi, Editura Junimea. 8. Kulendran, N., Witt S.F. (2003), Forecasting the demand for international business tourism, Journal of Travel Research, 41, pp.265–271. 9. Lee, C.C., Chang, C.P. (2008), Tourism Development and Economic Growth: A Closer Look at Panels, Tourism Management 29, pp.180-192. 10. Louca, C. (2006), Income and Expenditure in the Tourism Industry: Time Series Evidence from Cyprus, Tourism Economics 12, pp.603-617. 11. Li, G., Song H. Witt S.F. (2005), Recent developments in econometric modelling and forecasting, Journal of Travel Research, 44, pp.82-99. 12. Oh, C., Morzuch B.J. (2005), Evaluating Time-Series Models to Forecast the Demand for Tourism in Singapore. Journal of Travel Research, 43, pp.404-413. 13. Popescu, T. (2000), Serii de timp. Aplicaţii în analiza sistemelor. Bucureşti: Editura Tehnică. 14. Proença, S., Soukiazis, E. (2005), Tourism as an Alternative Source of Regional Growth in Portugal: A Panel Data Analysis at NUTS II and III Levels, Portuguese Economic Journal, 6, pp.121-135. 15. Wong, K.K.F., Song, H., Witt, S.F., Wu, D.C. (2007), Tourism Forecasting: To Combine or Not to Combine? Tourism Management, 28, pp.1068-1078. 16. *** Institutul National de Statistică, TEMPO-Online - serii de timp, 2012, https://statistici.insse.ro/shop/. 243 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration APPENDIX 1 Table The Matrix of Correlations Share of the Civilian Indices of net turnover of Indices of real employees – companies of active investments in earnings tourist tourist sectorsmall and medium 1990=100% sector 1990=100% enterprises in the tourism sector/total Civilian employees – Pearson Correlation tourist sector 1 Sig. (2tailed) N Share of the turnover of companies of active small and medium enterprises in the tourism sector/total Pearson Correlation Indices of real earnings 1990=100% Sig. (2tailed) N .413 .067 .019 .895 .063 .772 .935 21 21 21 21 1 ** ** .733** .000 .000 .000 -.031 .895 .747 .739 21 21 21 21 Pearson Correlation .413 .747** 1 .759** .816** Sig. (2tailed) .063 .000 .000 .000 21 21 21 21 21 Pearson Correlation .067 .739** .759** 1 .714** Sig. (2tailed) .772 .000 .000 21 21 21 21 21 Pearson Correlation .019 ** ** ** 1 Sig. (2tailed) .935 N Indices of gross domestic product 1990=100% -.031 21 N Indices of net investments in tourist sector 1990=100% 21 Indices of GDP 1990=100% .733 N 21 ** - Correlation is significant at the 0.01 level (2-tailed) 244 .816 .000 .714 .000 .000 .000 21 21 21 21 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 COMBINING FORECASTS BASED ON ECONOMETRIC MODELS FOR SHORT RUN MACROECONOMIC PREDICTIONS WITH HIGH DEGREE OF ACCURACY Mihaela BRATU (SIMIONESCU) Academy of Economic Studies, Faculty of Cybernetics, Statistics and Economic Informatics Bucharest, Romania mihaela_mb1@yahoo.com . Abstract: For a certain macroeconomic variable more predictions based on different methods could be made. The essential problem is to establish the most accurate forecast, using different indicators. The econometric modeling is one of the most used forecasting method. A strategy to improve the accuracy of the predictions based on econometric model is to make combined forecasts. In this paper, for inflation rate, unemployment rate and interest rate were made predictions based on ARMA procedures, VAR(2) models and models with lagged variables. For all the analyzed variables in Romania, ARMA models generate more accurate forecasts than VAR(2) models or models with lags. For inflation and interest rate optimal combination and equal-weights-scheme determined the most accurate predictions, while for unemployment rate ARMA models remain the best forecasting method in terms of accuracy. Key words: forecasts, accuracy, ARMA models, inflation rate, unemployment rate, interest rate, combined forecasts JEL Classification: E21, E27,C51, C53 I. INTRODUCTION In establishing the monetary policy, the deciders must take into account the possible future evolution of some important macroeconomic variables as inflation rate, unemployment rate or interest rate. This fact implies the knowledge of the predictions of these indicators. In econometrics we can build forecasts starting from a valid model. The real problem appears when we have some alternative models and we must choose the one with the higher degree of accuracy. In this article, we modeled the three selected variables and we made predictions for them. Using indicators of accuracy we demonstrated that ARMA models generate the best forecasts in Romania for unemployment rate, while combined forecasts of ARMA and VAR(2) models are the best choice for inflation and interest rate. II. THE FORECASTS ACCURACY EVALUATION IN LITERATURE To assess the forecast accuracy, as well as their ordering, statisticians have developed several measures of accuracy. For comparisons between the MSE indicators of forecasts, Granger and Newbold proposed a statistic. Another statistic is presented by Diebold and Mariano (1995) for comparison of other quantitative measures of errors. Diebold and Mariano test proposed in 1995 a test to compare the accuracy of two forecasts under the null hypothesis that assumes no differences in accuracy. The test proposed by them was later improved by Ashley and Harvey, who developed a new statistic based on a bootstrap inference. Subsequently, Diebold and Christoffersen have developed a new way of measuring the accuracy while preserving the cointegrating relation between variables. Armstrong and Fildes (1995) showed that the purpose of measuring an error of prediction is to provide information about the distribution of errors form and they proposed to assess the prediction error using a loss function. They showed that it is not sufficient to use a single measure of accuracy. Since the normal distribution is a poor approximation of the distribution of a low-volume data series, Harvey, Leybourne, and Newbold improved the properties of small length data series, applying some corrections: the change of DM statistics to eliminate the bias and the comparison of 245 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 this statistics not with normal distribution, but with the T-Student one. Clark evaluated the power of equality forecast accuracy tests , such as modified versions of the DM test or those used by or Newey and West, based on Bartlett core and a determined length of data series. In literature, there are several traditional ways of measurement, which can be ranked according to the dependence or independence of measurement scale. A complete classification is made by Hyndman and Koehler (2005) in their reference study in the field, “Another Look at Measures of Forecast Accuracy “: - Scale-dependent measures - Scale-independent errors: -> Measures based on percentage errors -> Measures based on relative errors ->Relative measures - Free-scale error metrics (resulted from dividing each error at average error). ∧ If we consider, X t (k ) the predicted value after k periods from the origin time t, then the error at future time (t+k) is: et (t + k ) . In practice, the most used measures of forecast error are: • Root Mean Squared Error (RMSE): RMSE = • Mean error (ME): ME = 1 n 2 ∑ e X (T0 + j, k ) n j =1 1 n ∑ e X (T0 + j, k ) n j =1 The sign of indicator value provides important information: if it has a positive value, then the current value of the variable was underestimated, which means expected average values too small. A negative value of the indicator shows expected values too high on average. • Mean absolute error (MAE) 1 n ∑ e X (T0 + j, k ) n j =1 U Theil’s statistic is calculated in two variants by the Australian Tresorery in order to evaluate the forecasts accuracy. The following notations are used: a- the registered results p- the predicted results t- reference time e- the error (e=a-p) n- number of time periods MAE = n ∑ (a U1 = t − pt ) t =1 n ∑ t =1 a t2 + n ∑f t 2 t =1 246 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The more closer of one is U1 , the forecasts accuracy is higher. n −1 U2 = ∑( t =1 n −1 f t +1 − a t +1 2 ) at ∑( t =1 a t +1 − a t 2 ) at If U 2 =1=> there are not differences in terms of accuracy between the two forecasts to compare If U 2 <1=> the forecast to compare has a higher degree of accuracy than the naive one If U 2 >1=> the forecast to compare has a lower degree of accuracy than the naive one III. THE MODELS USED TO MAKE MACROECONOMIC FORECASTS The variables used in models are: the inflation rate calculated starting from the harmonized index of consumer prices, unemployment rate in BIM approach and interest rate on short term. The last indicator is calculated as average of daily values of interest rates on the market. The data series for the Romanian economy are monthly ones and they are taken from Eurostat website for the period from february 1999 to october 2011. The indicators are expressed in comparable prices, the reference base being the values from january 1999. After applying the ADF test (Augmented Dickey-Fuller test) for 1, 2 and 4 lags, we got that interest rate series is stationary, while the inflation rate (denoted rin) and the unemployment rate (denoted rsn) series have one single unit root each of them. In order to stationarize the data we differenced the series, rezulting stationary data series: rit = rin t − rin t −1 rs t = rsn t − rsnt −1 Taking into account that our objective is the achievement of one-month-ahead forecasts for August, September and October 2011, we considered necessary to update the models. We used two types of models: a VAR(2) model, an ARMA one and a model in which inflation and interest rate are explained using variables with lag. The models for each analyzed period are shown in the table below. We developed one-month-ahead forecasts starting from these models (see Appendix A), then we evaluated their accuracy. Table 1. Models used for one-month-ahead forecasts Reference period of data series VAR(2) February 1999-July 2011 RI = - 0.332549643*RI(-1) - 0.09857499949*RI(-2) + 0.6959845127*RD(-1) 0.3327243579*RD(-2) - 1.149402259*RS(-1) - 6.645103743*RS(-2) + 0.1609208367 - RD = 0.03639407301*RI(-1) + 0.01505176501*RI(-2) + 0.7472206176*RD(-1) 0.08865293152*RD(-2) + 1.645267366*RS(-1) + 0.08076722019*RS(-2) + 0.01458050352 + RS = 0.0001340429611*RI(-1) + 0.0009177472885*RI(-2) - 0.001883934895*RD(-1) + 0.002434943796*RD(-2) + 0.009381493101*RS(-1) + 0.1624923521*RS(-2) - 0.0002147805616 February RI = - 0.3123344702*RI(-1) - 0.0790328783*RI(-2) - 1.201638141*RS(-1) - 6.690049339*RS(-2) 247 The USV Annals of Economics and Public Administration 1999-August 2011 Volume 12, Issue 2(16), 2012 + 0.6969093653*RD(-1) - 0.3324227192*RD(-2) + 0.1522329367 RS = 0.0001159284236*RI(-1) + 0.0009002358633*RI(-2) + 0.009428300954*RS(-1) + 0.1625326272*RS(-2) - 0.001884763643*RD(-1) + 0.002434673502*RD(-2) - 0.0002069954542 RD = 0.03566791295*RI(-1) + 0.01434978199*RI(-2) + 1.647143759*RS(-1) 0.08238173503*RS(-2) + 0.7471873955*RD(-1) + 0.08864209619*RD(-2) + 0.01489258624 February 1999September 2011 + RI = - 0.2950275431*RI(-1) - 0.06113106597*RI(-2) - 1.235890563*RS(-1) - 6.707442706*RS(2) + 0.6833790828*RD(-1) - 0.319815167*RD(-2) + 0.1449318154 RS = - 3.100273337e-05*RI(-1) + 0.0007482542901*RI(-2) + 0.009719094807*RS(-1) + 0.1626802922*RS(-2) - 0.001769895183*RD(-1) + 0.002327638774*RD(-2) - 0.0001450108972 RD = 0.03589036766*RI(-1) + 0.01457988307*RI(-2) + 1.646703495*RS(-1) 0.08215816926*RS(-2) + 0.7470134839*RD(-1) + 0.08880414745*RD(-2) + 0.01479874122 Reference period of data series ARMA February 1999July 2011 rit = 0,159 − 0,223 ⋅ ε t −1 + ε t rs t = 0,747 ⋅ rs t −1 − 0,691 ⋅ ε t −1 + ε t rd t = 0,941 ⋅ rd t −1 + ε t February 1999August 2011 rit = 0,157 − 0,222 ⋅ rit −1 + ε 1t rs t = 0,748 ⋅ rs t −1 − 0,691 ⋅ ε 2t −1 + ε 2t rd t = 0,941 ⋅ rd t −1 + ε 3t February 1999September 2011 rit = 0,99 ⋅ rit −1 − 0,98 ⋅ ε t −1 + ε t rs t = 0,74 ⋅ rs t −1 − 0,69 ⋅ ε t −1 + ε t rd t = 0,94 ⋅ rd t −1 + ε t Reference period of data series Models having variables with lags February 2011 rit = 0,115 + 0,215 ⋅ rd t −1 + ε t 1999-July rd t = 0,098 + 0,257 ⋅ rit − 2 + 0,264 ⋅ rit −1 + ε t February 1999-August 2011 rd t = 0,098 + 0,258 ⋅ ri t − 2 + 0,264 ⋅ ri t −1 + ε t February 1999September 2011 rd t = 0,098 + 0,257 ⋅ rit − 2 + 0,264 ⋅ ri t −1 + ε t rit = 0,113 + 0,221 ⋅ rd t −1 + ε t rit = 0,11 + 0,226 ⋅ rd t −1 + ε t Source: own calculations using EViews. 248 + Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration In building the VAR models we check that the lag is 2 for stationarized variables, three of the criteria indicating this fact (see Appendix B). The forecasts based on these models are presented in Annex A and these are made for August, Septembre and October 2011 in the version of one-step-ahead forecasts. IV. THE ASSESSMENT OF SHORT-RUN FORECASTS ACCURACY IN ROMANIA A generalization of Diebold-Mariano test (DM) is used to determine whether the MSFE matrix trace of the model with aggregation variables is significantly lower than that of the model in which the aggregation of forecasts is done. If the MSFE determinant is used, according Athanasopoulos and Vahid (2005), the DM test can not be used in this version, because the difference between the two models MSFE determinants can not be written as an average. In this case, a test that uses a bootstrap method is recommended. DM t = T ⋅ [tr ( MSFE ARMA mod el ) h − tr ( MSFEVAR ( 2) mod el ) h ] 1 1 ⋅ T ⋅[ s T s T ∑ (em 2 1,1,t = + em 22,1,t + em32,1,t − er12,1,t − er22,1,t − er32,1,t )] t =1 The DM statistic is calculated as: T-number of months for which forecasts are developed emi ,h,t − eri ,h,t − the h-steps-ahead forecast error of variable i at time t for the ARMA model the h-steps-ahead forecast error of variable i at time t for the VAR(2) s- the square root of a consistent estimator of the limiting variance of the numerator The null hypothesis of the test refers to the same accuracy of forecasts. Under this assumption and taking into account the usual conditions of central limit theorem for weakly correlated processes, DM statistic follows a standard normal asymptotic distribution. For the variance the Newey-West estimator with the corresponding lag-truncation parameter set to h − 1 is used. On 3 months we compared in terms of accuracy the predictions for all the three variables, predictions made starting from VAR(2) models and ARMA models. The value of DM statistics (34,48) is greater than the critical one, fact that shows there are significant differences between the two predictions. The accuracy of forecasts based on ARMA models is higher than that based on VAR models. Table 2. Indicators of forecasts accuracy for the inflation rate Inflation rate Indicators of accuracy VAR(2) Models used to build the forecasts ARMA Models with lag RMSE 4,482473 0,430998 1,262643 ME 1,385 0,234863 -1,06267 MAE 3,577667 0,415137 1,062667 MPE 4,854135 0,823079 -3,72371 MAPE 12,57103 1,45622 3,723707 U1 0,021042 0,00854 0,017756 U2 41,27034 3,968221 11,62521 Source: own calculations using Excel. 249 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration VAR(2) and ARMA models have the tendency to underestimate the forecasted values of inflation rate unlike the models with lag, fact that can be seen analyzing the ME values (Table 2). The predictions of inflation based on ARMA models have the higher accuracy, the value close to zero for U1 confirming this observation as the other accuracy indicators that registered the lowest values. As the U2 Theil’s statistic has values higher than one for al one-step-ahead forecasts, the naïve predictions are better than those based on VAR(2) models, ARMA models or models with lag for inflation rate. Table 3. Indicators of forecasts accuracy for the unemployment rate Unemployment rate Indicators of accuracy VAR(2) Models used to build the forecasts ARMA RMSE 0,022821 0,008324 ME 0,0019 0,0076 MAE 0,0219 0,0076 MPE 5,049578 15,40997 MAPE 44,41572 15,40997 U1 0,429091 0,966619 U2 0,0008 0,000292 Source: own calculations using Excel. For the unemployment rate the VAR(2) models underestimate the forecasted values. The values registered by the indicators are contradictory, because some of the indicators of accuracy indicate a higher precision for predictions based on VAR(2) models (ME,MPE,U1), and the others consider that ARMA models should be used in forecasting the unemployment rate (RMSE, MAE,MAPE). Relative RMSE indicator is 2,74, fact that suggests a higher accuracy for predictions based on ARMA models. The unemployment rate forecasts based on both models are better than those obtained using the naïve model (Table 3). Table 4. Indicators of forecasts accuracy for the interest rate Interest rate Indicators of accuracy VAR(2) Models used to build the forecasts ARMA Models with lag RMSE 0,027382 0,002357 0,023588 ME 0,026633 0,001283 0,022933 MAE 0,026633 0,00215 0,022933 MPE 36,17233 1,715201 31,05321 MAPE 36,17233 2,902297 31,05321 U1 1,346936 0,245252 1,215116 U2 0,000961 0,00008278 0,000828 Source: own calculations using Excel. 250 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The best forecasts for the interest rate are those based on ARMA models, all the indicators of accuracy having registered the lowest values. For all the presented models we observed the underestimation tendency for the predicted values. Only ARMA models have a good accuracy, the value cloose of zero for the U2 statistics (0,245) validating this conclusion, unlike VAR models or those with lag for which U1 registered values greater than one. The forecasts based on proposed models have a higher acccuracy than those based on naive models (Table 4). The most used combination approaches are: the optimal combination (OPT), with weak results according Timmermann (2006), the equal-weights-scheme (EW) and the inverse MSE weighting scheme (INV). Bates and Granger (1969) considered two predictions p1;t and p2;t, for the same variable Xt, derived h periods ago. If the forecasts are unbiased, the error is calculated as: ei, t = X i,t − pi,t (1) The errors follow a normal distribution of parameters 0 and σ i2 . If ρ is the correlation between the errors, then their covariance is σ = ρ ⋅σ ⋅σ . The linear combination of the two predictions is a 12 1 2 weighted average: ct = m⋅ p1t + (1− m)⋅ p 2t (2) The error of the combined forecast is: ec,t = m⋅e1t + (1− m)⋅e2t (3) The mean of the combined forecast is zero and the variance is: σ 2 = m 2 ⋅σ 2 + (1 − m) 2 ⋅σ 2 + 2 ⋅ m ⋅ (1 − m) ⋅σ c 1 2t (4) 12 By minimizing the error variance, the optimal value for m is determined ( mopt ): mopt = σ 22 −σ 12 (5) 2 2 σ 1 +σ 2 − 2⋅σ 12 The prediction error variance of the optimally combined forecast is: σ 12 ⋅σ 22 ⋅(1− ρ 2 ) 2 σ opt = (6) σ 12 +σ 22 − 2⋅ ρ ⋅σ 1 ⋅σ 2 Stock and Watson (2004) were interested in the variances of the forecast errors. The individual forecasts are inversely weighted to their relative mean squared forecast error (MSE) resulting INV. In this case, the inverse weight ( minv ) is: σ 22 minv = (7) 2 2 σ 1 +σ 2 The prediction error variance of the inversely combined forecast is: σ 2 ⋅σ 2 ⋅(σ 2 +σ 22 + 2⋅ ρ ⋅σ 1 ⋅σ 2 ) (8) σ2 = 1 2 1 inv 2 2 2 (σ 1 +σ 2 ) 251 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Equally weighted combined forecasts (EW) are gotten when the same weights are given to all models, disregarding all information of the covariance matrix of the prediction errors and taking the average. The forecast error variance of EW is: 2 = 1 ⋅σ 2 + 1 ⋅σ 2 + 1 ⋅σ ⋅σ ⋅ ρ σ eq (9) 4 1 4 2 2 1 2 12 The combined forecasts based on the three approaches are presented in Appendix C and the forecasts accuracy is evaluated and compared with the accuracy of ARMA predictions. Table 5. Indicators of forecasts accuracy for the inflation rate Inflation rate Indicators accuracy Approach for combined forecasts of OPT INV RMSE 0,26899134 ME -0,31784 MAE 0,31784 MPE -0,01114 U1 0,006325 U2 2,871405 Source: own calculations using Excel. EQ 0,4140799 -0,24257 0,391567 -0,0085 0,007298 3,316775 0,4225052 -0,23933 0,403333 -0,00839 0,007446 3,383922 For the inflation rate the best combined forecasts are those based on OPT scheme, according to RMSE, MAE and U1 indicators and those based on EQ scheme according to ME and MPE. To compare the forecast we use U1 indicator that shows a great improvement of accuracy in combining procedure (Table 5). . Table 6. Indicators of forecasts accuracy for the interest rate Interest rate Indicators accuracy Approach for combined forecasts of OPT INV RMSE 0,00255941 ME -0,00143 MAE 0,003475 MPE -0,01896 U1 0,025031 U2 2,259169 Source: own calculations using Excel. 0,0031179 -0,00235 0,002647 -0,0317 0,021502 1,934593 252 EQ 0,0027151 -0,00185 0,00238 -0,02481 0,01866 1,683695 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration For combined forecasts of interest rate again OPT scheme and EQ one are the best according to RMSE, ME and MPE for the first one and according to MAE and U1 for the second. A very high improvement of accuracy could be observed when we combine VAR predictions with ARMA ones (Table 6). Table 7. Indicators of forecasts accuracy for the unemployment rate Unemployment rate Approach for combined forecasts Indicators of OPT INV accuracy RMSE 0,00906841 ME -0,008 MAE 0,007996 MPE -0,16132 U1 0,098045 U2 0,845276 Source: own calculations using Excel. 0,0082695 -0,00753 0,007531 -0,15285 0,09161 0,829859 EQ 0,0082959 -0,00757 0,007566 -0,15349 0,091944 0,830098 For unemployment rate combined forecasts, the INV is the recommended scheme according to all accuracy indicators. All the predictions based on combining scheme are better than the naïve forecasts on the forecasting horizon. However, the predictions based on ARMA models are better than combined ones, according to U2 values less than 1 (Table 7). V. CONCLUSIONS Analyzing the results of this research, we recommend the use of ARMA models in making predictions about macroeconomic variables as inflation rate, unemployment rate or interest rate in Romania on a short horizon. We got the highest accuracy for these forecasts, that proved to be better even the VAR(2) models or models with lagged variables. Actually, some observations are lost when the model uses lagged variables. The superiority of ARMA models over VAR ones was demonstrated also for the economy of Pakistan by Bokhari and Feridun (2005). Combined forecasts are a good strategy to improve the forecasts accuracy for inflation and interest rate, the optimal and equally weighted combined forecasts being the best choice. For unemployment rate inverse MSE weighting scheme generated rather accurate monthly forecasts, but the ARMA procedure remained the best. REFERENCES 1. Armstrong, J. S. , Collopy F. (2000), “ Another Error Measure for Selection of the Best Forecasting Method: The Unbiased Absolute Percentage Error,” International Journal of Forecasting, 8, p. 69-80. 2. Armstrong, J. S. , Fildes R. (1995), “On the selection of Error Measures for Comparisons Among Forecasting Methods”, Journal of Forecasting, 14, p. 67-71 3. Athanasopoulos, G., and Vahid, F., 2005. A Complete VARMA Modelling Methodology Based on Scalar Components, working paper, Monash University, Department of Econometrics and Business Statistics 4. Bates, J., and C. W. J. Granger (1969), The Combination of Forecasts, Operations Research Quarterly, 20(4), 451-468. 253 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 5. Bokhari SM. H., Feridun M. (2005), Forecasting Inflation through Econometrics models : An Empirical Study on Pakistani Data, The Information Technologist Vol.2(1), p. 15-21 6. Diebold, F.X. and Mariano, R. (1995),“Comparing Predictive Accuracy,” Journal of Business and Economic Statistics, 13, p. 253-265 7. Fildes R., Steckler H. (2000), “The State of Macroeconomic Forecasting”, Lancaster University EC3/99, George Washington University, Center for Economic Research, Discussion Paper No. 99-04 8. Hyndman R. J., Koehler A.B. (2005), “Another Look at Measures of Forecast Accuracy”, Working Paper 13/05, disponibil la http://www.buseco.monash.edu.au/depts/ebs/pubs/wpapers/ 9. Timmermann, A. (2006), Forecast Combinations, chap. 4, pp. 135-196, Handbook of Economic Forecasting. G. Elliott, C. Granger, and A. Timmermann, Elsevier. 10. EUROSTAT, 2011. Data base. [online] Available at: http://epp.eurostat.ec.europa.eu/portal/page/portal/statistics/themes [Accessed on November 2011]. APPENDIX A The one-month-ahead forecasts based on different models One-month-ahead forecasts using VAR(2) models august Inflation rate Interest rate Unemployment rate september 21,45 0,038 0,028 octomber 31,7 0,0497 0,032 28,17 0,0534 0,0808 One-month-ahead forecasts using ARMA models august Inflation rate Interest rate Unemployment rate september 28,7404 0,07135 0,0375 octomber 27,99 0,0715 0,0427 28,04 0,0743 0,0435 One-month-ahead forecasts for interest rate and unemployment rate using the inflation rate from previous periods august Interest rate Unemployment rate september 0,0497 28,93 octomber 0,0455 29,123 0,057 30,61 Source: own calculations using Excel. APPENDIX B The selection of VAR lag VAR Lag Order Selection Criteria Endogenous variables: RI RD RS Exogenous variables: C Date: 12/01/11 Time: 17:05 Sample: 1999:02 2011:07 254 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration Included observations: 142 Lag LogL LR FPE AIC SC 0 259.5526 NA 5.41E-06 -3.613417 -3.550970 1 1006.452 1451.719 1.66E-10 -14.00636 -13.75657* 2 1021.749 29.08714 1.52E-10* -14.09506* -13.65793 3 1030.278 15.85707 1.53E-10 -14.08843 -13.46396 4 1036.375 11.07658 1.59E-10 -14.04753 -13.23572 5 1048.669 21.81737* 1.52E-10 -14.09393 -13.09477 6 1051.139 4.279695 1.67E-10 -14.00196 -12.81547 7 1060.328 15.53007 1.67E-10 -14.00462 -12.63078 8 1068.504 13.47339 1.70E-10 -13.99301 -12.43184 * indicates lag order selected by the criterion LR: sequential modified LR test statistic (each test at 5% level) FPE: Final prediction error AIC: Akaike information criterion SC: Schwarz information criterion HQ: Hannan-Quinn information criterion HQ -3.588041 -13.90486 -13.91743* -13.83467 -13.71765 -13.68791 -13.51982 -13.44635 -13.35861 Source: EViews output. APPENDIX C Combined forecasts for inflation, interest rate and unemployment rate Inflation rate forecasts using combining approaches based on VAR and ARMA models Approach OPT INV EQ August September 28,21445 28,69351 28,71696 October 28,25765 28,01386 28,00193 28,04938 28,04084 28,04042 Interest rate forecasts using combining approaches based on VAR and ARMA models Approach OPT INV EQ August September 0,076068 0,069985 0,070667 October 0,074584 0,070607 0,071054 0,077257 0,073444 0,073872 Unemployment rate forecasts using combining approaches based on VAR and ARMA models Approach OPT INV EQ August September 0,03816 0,037385 0,037442 October 0,043444 0,04257 0,042635 255 0,040907 0,043953 0,043726 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 SECTION 5 LAW AND PUBLIC ADMINISTRATION 256 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE IMPORTANCE OF USING INDICATORS TO MEASURE THE PERFORMANCE OF THE PUBLIC WATER AND SEWERAGE SERVICE Assistant Professor Ph.D. Irina BILOUSEAC ,,Stefan cel Mare” University of Suceava, Romania Faculty of Economics and Public Administration irinab@seap.usv.ro Abstract: The article deals with the problem of reforming the public water and sewerage service, in the context of applying the decentralization and deconcentration, as principles of organization and functioning of the public administration. A priority of public administration is the reform of public services. In order to measure the efficiency of a public service and the extent to which public services fulfill the strategic objectives it is necessary to exist some performance indicators. The purpose of the analysis made in this article is to investigate the current status of the public water and sewerage service, starting from a first aspect analyzed, namely the share of the population served by the public water supply system, in the developing regions. We consider appropriate the emphasizing of the decentralization status regarding the water and sewerage service existing in Romania, as well as of the potential indicators that could be used to measure this service. Key words: public administration management, centralization, decentralization, local autonomy, local public administration, local communities JEL classification: H83 INTRODUCTION Any public service must meet a series of strategic objectives, such as the adaptability to the customer requirements, the continuity over time of the service, both from qualitative and quantitative point of view, equal accessibility of all the customers to public services, etc. [1] By 1990, Romania had one of the most centralized forms of administrative organization, the decisions aiming the local communities were the appanage of the central government. [2] After four decades of centralized administration, Romania decided to return to the decentralized organization of local public administration, by transferring the responsibilities and the administrative, financial and material competences from the central level to the local level, a principle reflected otherwise in the Romanian Constitution, revised in 2003. Law no. 215/2001 on local public administration, republished in 2008, refers to the obligation of public administrations to effectively and properly organize their functioning for the provision of public services. For the normal functioning of any community, public administration pursues to satisfy the public interest, the public utility, in a disinterested manner by making public services, such as water supply, heat transport, gas distribution, sewerage, sanitation etc. In the analysis I’ve done, I stopped primarily on the decentralized water and sewerage services, because these services have a direct impact upon the degree of development and health of the population. 257 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 THE STATE OF THE DECENTRALIZATION OF WATER SUPPLY SERVICES IN ROMANIA The decentralized water and sewerage services are activities of public utility and of general economic interest, under the authority of local public administration which have the purpose to provide water and sewerage services for all users within the localities [3]. The decentralization of public services must respect the principles of coherence and the unity of implementing public politics for the benefit of all citizens, of coordination and territorial solidarity. The possible degree of decentralization of public water and sewerage service depends on a series of factors, such as: territorial structure, local collectivity dimension, nature, territorial importance and dimension of the service, the effective capacity of local and regional authorities to assume the appropriate tasks. Like any public service, public water and sewerage service must meet certain essential requirements: universality, equality of treatment, continuity, safety of persons and service, adaptability and long-term management, transparency and supportability. Before 1990, there were companies in the districts that provided all the activities considered local household activities, namely: the centralized home heating system, the centralized water supply and sewerage system, the sanitation and the management of residential areas that were not privately owned but in the state property. Owner of goods related to these activities were the county companies that were state companies. The managers of these companies were appointed by political decision makers. Prices had components for operation and maintenance. The investments were made only with funds received from the state. After a period of centralized management, Romania decided to return to the principle of autonomy through decentralization and transfer of responsibilities to local communities [4]. After 1990, these services have started to operate in a decentralized manner, and the major changes from the Romania society and the tendency of alignment to the organization of Western society left their mark on the management of these major issues. According to the existing legislation, the infrastructure for public water supply service belongs to the public domain whose owner is the local public authority [5]. POSSIBLE INDICATORS FOR MEASURING THE PERFORMANCE OF PUBLIC WATER AND SEWERAGE SERVICE The decentralization and deconcentration of any public service should consider the creation of a new system of evaluation and monitoring of its quality and performances, a system that should be based on the use of performance indicators. Thus, in order to be able to measure the efficiency of a public service and the extent to which public services meet the strategic objectives it is necessary to have performance indicators that can be defined as the cipher interpretation of a given measure. The indicators for the regular assessment of public services performance, under the terms of their decentralization or deconcentration, offers some information necessary to formulate appropriate strategies on the services provided. The analysis of these indicators should answer several questions such as: What are the priorities of the strategy of decentralization/deconcentration of public services and the efficient modality of allocating available resources? What kind of services should be offered on the market and what quantity? Are the services provided sufficiently diversified? There is the material basis necessary to provide services to the customers’ expectation? To what extent the provided services meet the customers’ expectation? etc. The possible indicators proposed below have been determined on the basis of several sources, 258 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 among the most relevant being: Law 195/2006 on decentralization, published in the Official Gazette no. 453 from 25 May 2006, Government Decision no. 139/2008 on approving the Methodological Norms for applying the Law of decentralization, the Manual for monitoring the decentralization process of public administration in Romania, issued by the Ministry of Interior and Administrative Reform in October 2007, the indicators included in the Framework Law on public utilities services and in the laws specific for each public service (water supply, sewerage, public lighting, local public transport, social services, cultural institutions of local interest, health, education etc.). We consider relevant the application of the following indicators: - the existence of a strategy for water and sewerage service performed by the local public authority that manages the service; - the existence at the institution level of a regulation concerning the organization and operation of water and sewerage service; - the number of people served by public water and sewerage service; - the tariff for water and sewerage service; - the efficiency of public water and sewerage services; - the existence of staff professional training, which is an indicator that measures the performance of decentralized public services of water and sewerage; - the number of information events about the decentralization process of water and sewerage service - the ratio between the own revenues of a financial unit and the revenues received from the state budget for the efficient operation of public services, etc. Next, we want to consider one of these indicators, namely the population served by public water supply system. We believe that, higher the accessibility of a service is, greater the performance of that service becomes, the number of consumers being influenced inversely proportional to the cost of the service. On the other hand, the provision of this water and sewerage service to the entire population is a principle of organization and functioning of the public service, but also an obligation assumed by Romania at the international level, a public service must ensure egalitarian access for all users. In 2011, the population served by public water supply system was of 12.089.562 persons, representing 56.5% of the population in Romania (a slight increase compared to the previous years 54.9% in 2009, 55.7% in 2010). In the table below we present the share of population served by public water supply system, in the developing regions, in 2011. Table no.1 The share of population served by public water supply system, in the developing regions, in 2011 Regiunea CENTRU 61,7 % Regiunea NORD VEST 60,1 % Regiunea VEST 64,9 % Regiunea SUD-VEST OLTENIA 44,5 % Regiunea SUD MUNTENIA 52,5 % Regiunea SUD-EST 60,3 % Regiunea NORD-EST 39,7 % Regiunea BUCURESTI - ILFOV 79,3 % Source: National Institute of Statistics, Press Release No. 228 of 28th September 2012, Water distribution in 2012, p.13, accessed on October 10th , 2012 259 Volume 12, Issue 2(16), 2012 The USV Annals of Economics and Public Administration 61,70% 79,30% 60,10% 39,70% 60,30% 64,90% 52,50% 44,50% Regiunea CENTRU Regiunea NORD VEST Regiunea VEST Regiunea SUD-VEST OLTENIA Regiunea SUD MUNTENIA Regiunea SUD-EST Regiunea NORD-EST Regiunea BUCURESTI - ILFOV Figure no. 1 Share of population served by public water supply systems in the developing regions in 2012 From the data presented above we remark the fact that at the end of 2011 the share of the population that has drinking water supply networks in the North - Eastern Region, which includes our County, Suceava, occupies the last place with a share of only 39,7% to 56.5% the national average, but also compared to the other regions. The highest percentages of population served by public water supply system are recorded in the region Bucharest - Ilfov, with a percentage of 79.3%, followed by the West region with 64.9%. In this context, it has to be improved the public access, especially in the North – Eastern Region, to the water infrastructure, by providing water supply, sewerage and wastewater treatment services of the required quality and quantity, in accordance with the European standards. It is necessary to modify, amend and supplement the existing legal framework on water supply and sewerage services, which aims to improve the way of organization and functioning, so that each citizen to have the access to these services in an efficient and non-discriminatory manner CONCLUSIONS The measurement of performance in public institutions and services, in order to optimize them, is a step towards public administration reform, which brings with it an extra rigor and transparency to the activity of public service providers [6]. In this sense, if the authorities of public administration manage to provide services with lower costs and generating the highest possible satisfaction index, it will get to meet general interest of the beneficiaries. Administration authorities should start to develop the strategies, policies and methodological norms at national or local level for all types of public services, whether decentralized or devolved, then to correlate them with each other and, most importantly, to take appropriate measures to their implementation because providing a higher quality of these leads to increased consumer satisfaction and quality of life. It should be always considered what is the most effective way to follow: continuing the decentralization to the lowest structures or, on the contrary, applying a policy of regional development. Both of them, properly applied, strengthen the role and the responsibilities of local government, with the diminishing of the governmental institutions involvement in such matters [7]. ENDNOTES [1] Munteanu V. A., (2003), Management public local, Editura TipoMoldova, Iaşi, p. 214 260 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 [2] Zaharia P., From centralization to crisis decentralization in public administration management - an epistemological approach, The USV Annals of Economics and Public Administration, volume 12 , ISSUE 1 (15) /2012, ISSN 2066-575X, p.273 [3] Water supply and sewerage service is regulated by Law no. 241/2006, published in Official Gazette no. 563 of 29/06/2006. [4] Guide on regionalization of water supply and sewerage services, (2008), Bucharest, fondurieuropene.newschannel.ro/.../ghidul-aplicantului-privind-regionalizarea-serviciilor-de-alimentarecu-apa-si-de-canaliz... - pdf , accessed on October 10th 2012 [5] The strategy of decentralization for water supply, 2005, Pilot project: the county of Suceava, www.mie.ro, accessed on October 24th 2012 [6] The performance measurement of the county capital cities of Romania in providing local public services during the period 2003 - 2005, Bucharest, June 2007, www.ipp.ro, accessed on October 10th 2012 [7] Scutariu A.L., Aspects regarding the interconnection of regional science with regional development, The USV Annals of Economics and Public Administration, volume 12 , ISSUE 1 (15) /2012, ISSN 2066-575X, p.88 REFERENCES 1. Bedrule, Grigoruţă, M. V., (2008), The Management of Public Services, Tehnopress Publishing House, Iaşi, 2. Filip, Gheorghe, Onofrei, M., (2004), Elements of Administration Science, Junimea Publishing, Iaşi 3. Frège X., (1991), La décentralisation, Éditons La Découverte, Paris, translated from French by Sabac, L., Petrescu, A., Humanitas Publishing House, Bucharest 4. Hinţea, C. E., Ghiolţan, C., (2000), Public Management, Cluj-Napoca 5. Iorgovan, A., (2005), Administrative Law Treatise, vol I, II, ediţia 4, Editura All Beck, Bucharest 6. Kotler, P., (2000), The Marketing Management, Teora Publishing House, Bucharest, p. 576. 7. Manda, C., (2008), Dreptul colectivităţilor locale, Editura Lumina Lex, Bucharest 8. Munteanu V. A., (2003), Management public local, Editura TipoMoldova, Iaşi 9. Parlagi, A. P., Iftimoaie, C., (2001), Local Public Services, Economic Publishing House, Bucharest 10. Petrescu, I., Muscalu, E., (2003), Public Management Treatise, The Publishing House of Lucian Blaga University, Sibiu 11. Petrescu, R. N., (1994), Administrative Law, Vol. I, Cordial Lex Publishing House, ClujNapoca 12. Prisăcaru, V. I, (2002), Administrative Law Treatise, ediţia 3, Editura Lumina Lex, Bucharest 13. Plumb, I., (2000), The Management of Public Services, ESA Publishing House, Bucharest 14. Preda, M., (2007), Administrative Law. The General Part, Lumina Lex Publishing House, Bucharest 15. Scutariu A.L., Aspects regarding the interconnection of regional science with regional development, The USV Annals of Economics and Public Administration, volume 12, ISSUE 1 (15) /2012, ISSN 2066-575X 16. Zaharia P., From centralization to crisis decentralization in public administration management - an epistemological approach, The USV Annals of Economics and Public Administration, volume 12 , ISSUE 1 (15) /2012, ISSN 2066-575X 17. The strategy of decentralization for water supply, 2005, Pilot project: the county of Suceava, www.mie.ro, accessed on October 24th 2012 18. The performance measurement of the county capital cities of Romania in providing local public services during the period 2003 - 2005, Bucharest, June 2007, www.ipp.ro, accessed on October 10th 2012 261 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 SOVEREIGN STATE – THE CLASSIC BASIC SUBJECT OF PUBLIC INTERNATIONAL LAW Lecturer Ph.D. student Dumitriţa FLOREA "Stefan cel Mare" University of Suceava, Romania dumitritai@seap.usv.ro Lecturer Ph.D. Narcisa GALEŞ "Stefan cel Mare" University of Suceava, Romania narcisam@seap.usv.ro Abstract: The problem of subjects holds a central place in national and international law and is one central to the general theory of law nationally and internationally, respectively. The whole motivation of the existence of law is focused on determining the recipients of the rules it contains. It is essential to know to whom the rules, the norms and the principles of international law are applied. Contemporary international law is a system of principles and rules governing the relations between sovereign states and other derivatives and secondary subjects in relation to states, rules that represent the will of states, and respect for which if necessary it can be supplied or imposed by the use of coercion applied in individual or collective basis. International relations and international law have a coordinating nature, and not a subordinating one, as is the situation in national law, given the fact that there is no organized political power on the subjects. The notion of subject of law is common to any juridical, domestic or international order. It designates entities that have the capacity to participate in legal relations governed by specific rules of a legal order and to be entitled to the rights and obligations within it. Being a central problem to the theory and practice of law and international relations, this subject is permanently in the attention of researchers. The dynamics of life and international relations is likely to impose a scientific reaction, doctrinal changes that occur in the contemporary world, their awareness, the scientific consolidation. Key words: public international law, international relations, subject of international law, sovereign state JEL classification: K 33. INTRODUCTION The notion of subject of law is common to any legal order, be it domestic or international. It designates entities that have the capacity to participate in legal relationships governed by the specific rules of that legal order and to be entitled to the rights and obligations within it [1]. In the international law the notion of subject of law presents essential features in comparison with the national law. These features , which refer to the nature, legal basis, content and scope, determine the main differences between the concepts of subject of international law and subject of national law. The subject of national law is the holder of rights and obligations, whose capacity to participate in legal relationships is required by law. Thus, in the national law, the law establishes the subjects of law, governs their ability to enter into legal relations, determines the extent of the rights that they can exercise and the obligations undertaken in the framework of these reports. According to the law, subject of national law are the individuals and the legal entities. The international law presents, under this aspect, features determined by the peculiarities of the international relations that are subject to the legal regulation. The fact that, the international relations are carried out with the direct participation of the states as sovereign and independent entities, equal in rights, excludes the existence in this area of a "suprastatal body” or of a "government" to determine, to regulate or to concede the quality of subject of international law. This quality belongs to, above all, the state by virtue of its sovereignty. It can also be part of other entities (peoples who are fighting for liberation, governmental and nongovernmental 262 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 international organizations, transnational companies, etc.) to the extent and within the limits determined by the member states of the international community. The quality of subject of international law defines, first of all, the legal situation of an entity as the holder of international rights and obligations [2]. This is not just a trend, an abstract legal capacity and it cannot be defined outside the reality of the international law within which it manifests and exercises itself. On the contrary, it exists for states or other entities through the direct participation as subjects of reports in which they exercise their rights and fulfil their obligations. CHARACTERISTICS OF THE INTERNATIONAL PERSONALITY OF THE STATE Throughout history, states have been formed as a result of wars and the conquest of territories, through inheritance, through marriages between monarchical families[3]. New states have appeared with the formation and consolidation of the bourgeoisie, as a result of the struggle for national independence. In this way arose the national unified states Italy, Germany or independent states which were formed through the breakup of Empires (the Ottoman Empire, the Habsburg monarchy). There were also formed many states through the separation of the colonies from the metropole or dismemberment of Federated States (the USSR, Yugoslavia, Czechoslovakia). The state is a historical, political and legal phenomenon. Being a highly complex social category, the notion of state can be analysed in several ways. In the definition of the state there are several opinions influenced by different doctrines and ideologies. C. Dissescu (in the paper Constitutional Law, Bucharest, 1915, p. 237) appreciates that in the classical theories, the state was studied in an abstract way, being created a concept based more on what we want it to be than on what it really is. Thus, the state is defined as a human collectivity, permanently settled down in a given territory and having a structure of bodies of power that enjoys sovereignty. The state, once organized, has a specific purpose and well determined functions. Of course, the main purpose of the state lies in defending the general interest (common good). In this sense, Hegel was perfectly right when he said: "if citizens do not go well, if their subjective purpose is not satisfied, if they do not find that the intercession of this satisfaction represents the state itself as such, then the state sits on weak legs" [4]. From this point of view, by state we must understand an organizational system that achieves political leadership of a society, holding, with this purpose, the monopoly of creating and applying the law. According to David Scăunaş, the state, as a rule, is characterized as: a. a political organization of society through which one achieves social leadership; b. an organization, which holds the monopoly on the creation and application of law; c. an organization that exerts power on an established territory of a human community; d. a political organization of state power holders who exclusively can compel execution of the general will, applying, in the case of necessity, coercion force [5]. Based on these characteristics, it was carried out an analysis of the idea of the state as a subject of international law. The creation of an independent state should be based on the principle of equality of peoples and of their right to dispose of themselves. Violation of this right and failure to comply with the principle of non-interference in the internal affairs of states are illicit acts and can be disputed and punished according to the international law. The new states enjoy the quality of subject of international law from the moment of their occurrence, the other states being forced to comply with their sovereign rights. The consideration of state, as subject of international law, is expressed by the totality of the rights and obligations resulting from membership to the international community and voluntary obligation to respect them. Unlike other subjects of international law, only the states possess the totality of rights and obligations with international character. States are not only subjects of international law, but also 263 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 the creators of this law. The quality of international legal personality of the state is characterized by its intrinsic elements: through its sovereignty over its territory and the people that are on this territory. In order to qualify a particular entity as a state having international legal personality certain criteria must be taken into account. International practice refers generally to "conventional" criteria developed by constitutional law, having regard to the three fundamental elements of the existence of the state: two of sociological order – population and territory –, and the third – a legal element – the existence of a government. Being an independent, sovereign and organized community, situated on a certain space, it has the quality of subject of law both in relation to the internal order and the international one. It is precisely the sovereignty of its power that gives it this double quality. On the basis of this power, the state has the right to govern the society inside and establish relations with other states, in conditions of full equality. If the internal side of sovereignty of the state regards its power of command inside, embodied in the development of general rules and in the pursuit of their application in social practice (achieving the rule of law), the external side of state is concerned with its behaviour in the international society, its relations with other states. Thus, sovereignty is the legal and political basis of the quality of state as a subject of international law and it establishes the manifestation of this quality. The most complete definition of the concept of state was given by the Montevideo Convention [6], which is accepted as reflecting, in general terms, the conditions of statehood in customary international law. According to this Convention, "the State as international personality must meet the following conditions: ¾ established territory; ¾ permanent population; ¾ government; ¾ ability to enter in relations with other states”[7]. THE TERRITORY The main element of the state is the territory, through which we understand the space in which is established a certain human collectivity. Thus, the state territory represents the geographic space made up of terrestrial, aquatic and marine areas, the soil, subsoil and aerial space over which the state exercises its absolute and exclusive sovereignty [8]. Together with the population and with the system of bodies of state power, the territory is one of the natural material prerequisites for the existence and the stability of the state as the original subject of international law. The territory defines the spacial limits of the existence and sovereignty thus establishing a politico-legal notion. We should mention that, without this item, a number of human beings, no matter how many, would not be able to constitute a state. In other words, the territorial delimitation, determining the exact geographical area over which the power of the state is exercised (its sovereignty) appears as a key feature of the state. Over the territory, the state exercises a power similar to that exercised on the population, i.e. an authority of public order which does not overlap with the private relations. This confusion has occurred in certain periods, for example, in the feudal system when the monarch considers himself the owner of the Earth. After the dismemberment of feudalism and the formation of national States it is elaborated the idea of territorial supremacy, one of the state's power over the territory, which represents an aspect of sovereignty. The territorial sovereignty of the state is characterized, on the one hand, through exclusivity, meaning that over a territory one can only exercise the authority of a single state. Only the state, through its own bodies may exercise legislative, the executive and judicial power. Exercising the sovereignty of more states over the same territory would contradict the very concept of sovereignty. On the other hand, territorial sovereignty is characterized by the plenitude of its 264 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 exercise in the sense that the state is the only one able to determine the extent and nature of its powers that it exercises within the territory of the state [9]. The state needs a territory in order to accomplish its goals of political-state organization. Internally, because of the territory, the state has at its disposal a means to supervise and constrain the individuals, to expel or prohibit them the stay or the departure. Externally, the territory materializes the existence of the state in space and it gives it a base for protection, its resistance being determined by the mastery of the territory. Specialists in the field consider that, in order to determine the legal nature of the territory in international law, it is necessary to start from the fact that the territory is: ○ a space of exercising exclusive sovereign power of the state; ○ a performance space of the right of the people to self-determination; ○ a subject of permanent sovereignty over national resources and wealth. A nation, a people cannot exist without territory. This appears as the material expression of the supremacy, the independence and the inviolability of the state and the people that lives there. The state’s territory has two well-defined features: ¾ first of all, it is stable in the sense that the population that lives on it is placed in a permanent, sedentary way (homo vagens, i.e. settling down in order to live there the whole life); ¾ the territory has a delimited character, precise and fixed boundaries, within which is exercised government activity, and the border marks the point from where local jurisdiction ceases. According to the international law, it does not mean that a state by expressing its will freely, cannot grant to other states, through international conventions, certain rights to use its territory, within well defined limits and usually on the basis of reciprocity. We refer, in particular, to the right of transit (rail, road, air, etc.). Cooperation with other states or international organizations, which can engage states to refrain, in their territory, from certain activities, such as non-proliferation of nuclear or chemical weapons, to adopt and implement regulations relating to, for example, fighting pollution or the uniform criminalization of certain offences, cannot be considered as limitations on its sovereignty, but the consequences of the manifestasions of will of the state which opts for a specific legal system in a given domain. State borders are those real or imagined lines drawn between different points that divide the territory of a state from that of an other state or, as appropriate, of the high seas, extending in height up to the lower limit of extra-atmospheric space and in depth within the Earth up to the reachable limits of modern technology [10]. In conclusion, the state territory was and is an essential element in the formation and the existence of peoples (nations), in the development of national states in accordance with the principles of self-determination. Moreover, analyzing the question of territory as a constituent part of the state it is necessary to mention that the territorial integrity and inviolability of state borders are not simple rules of international law. Starting from the importance of territory for the existence of the state, therefore from that of subject of international law too, the very states have given to these rules an imperative character enshrined in international law documents as fundamental principles of contemporary public international law. The principle of territorial integrity is to be strictly respected also in the process of self-determination which cannot and should not be confused with separatist movements. THE POPULATION The human dimension is one of the constituent elements of the state and it is a criterion for the definition of this concept. As a component element of the state, the population is made up of all of the inhabitants of a territory, forming a comparably strong and organised community by the internal laws of the state, in order to be able to subsist, through its own resources, and to form the rationale and the substance of a state. That is, before anything, the state is a human community and 265 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 it cannot exist without population, as there can be no territory or no government. Hypothetically, the total disappearance of the population of a state – through emigration or other reasons – leads to the disappearance of that State. In linguistic terms, the population of a state is defined as all the inhabitants of that state [11]. If we accept the general meaning of this definition, we understand that the population of a country includes all the individuals who live on its territory [12]. But, in legal terms, this definition presents a double inconvenience: 9 on the one hand, it is too broad because it includes also the foreigners who have residence in one state, but who have not given up their national origin and who cannot be considered as "constituent elements" of the state; 9 on the other hand, it excludes its own citizens, setteled down in other countries, but who continue to participate in the political life of the state of origin. There must be a stable and permanent legal bond between individuals and tate expressed through citizenship. Thus, as a constituent part of the state, the population consists of all individuals bound by state citizenship [13]. It comprises the totality of the citizens of a state from which the overwhelming majority reside in the territory of that state, but some of them are in other states. On the territory of a state, together with its own citizens can also reside foreigners, either on a generally permanent basis (citizens of other states but residing in the state of residence, persons without citizenship and refugees), or temporarily (tourists, business people, etc.). The population within the boundaries of a state, whether it is related to it permanently (citizens) or only temporarily (foreigners), is subject to the domestic law of that state, on the basis of its sovereignty. The legal status of each category of persons forming the population is established by the internal laws of that state (as argues I.M. Abode) with the exception of certain categories, over which the jurisdiction of the State is limited (for example, persons with diplomatic status) [14]. At the same time, some issues regarding the population are the subject of international cooperation (human rights, diplomatic protection, the legal status of stateless persons and bipatrizilor, the legal system of refugees etc.). Although exclusive and discretionary, the exercise of its duties is carried out with consideration of two postulates: 9 the system of nationals must not make irreversible violations of fundamental human rights, and 9 the system of foreigners must not damage their interests or that of their state of origin and it must not be biased. At the same time, any state seeks to ensure a system as proper as possible for its citizens who live permanently or temporarily in the territory of other states.Of those mentioned, it follows that any state, in terms of the exercise of its powers over the population, has a double quality: as state of origin and as receiving state. From here arises the need for compatibility of the different national systems regarding the population. Finally, we conclude that the population is the basic element of the state. It cannot be subject to changes from the outside and it is independent in its existence. THE GOVERNMENT The third element, which contributes to the existence of the state is the government. The state, as a political-social body cannot be made up only of the population and territory, but there must, on this territory, exist a political organisation that controls the territory and to which the population that inhabits it should, effectively, be subject to. In this sense, a state involves the bringing together of its constituents – territory and population in the context of an organized society with a government able to provide external and internal functions, as well as the establishment of a real judicial and material order. Thus, the third element is represented by the existence of a governmental mechanism, of a system of bodies exercising authority in that entity, organizing and representing it in international relations. 266 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The forms of the exercise of power, the separation between the legislative, the executive and the judicial powers, the structure of their bodies and the definite means by which they show their authority, differ from one state to another. There are no established conditions, in respect of the nature or form of government, the population is the one that decides what form of government it prefers to have: monarchy or republic. For this item to be considered met, in international relations, the plan requires that the exercise of this authority to be exclusive and effective: - exclusive, meaning the lack of other authorities which should be subject to the same population and the same territory; - effective, meaning the real achievement of power over the other two elements. It should be noted that the government is the element that gives the shape and the proper character of the state, ensuring its territorial and political integrity at the same time being awarded the function of accomplishing the implementation of the laws of the State [15]. The notion of executive power often merges with the enforcement of laws. The enforcement of laws is the duty of all subjects of law, all authorities, whether or not possessing a public character. However, when we look at the executive we must mention that in this phrase continues the notion of power, which means the ability to enforce a behaviour. Thus, in the enforcement of laws and the rules established in the state there must be a body invested with the power to enforce a behaviour. In order to enforce the laws one needs to organize their execution, the preparation of the material-financial background, the organizational and the methodical one. To this end, the government has the power of a function whose provisions are binding on all subjects of law. THE SOVEREIGNTY The meeting of the three elements: population, territory and government, constitute the premise, but does not lead directly to the recognition as a State of a given entity, nor does it explain this quality in the sense of the international law. These elements characterise the state politically and socially, but the doctrine shows that the criterion of the existence of the state should be an element of legal order – the sovereignty. Thus, sovereignty is the defining element of the state's existence (an essential feature of state’s power) manifesting itself with the advent of it, being as old as the state itself and inseparable from it. We will give more details on the concept of sovereignty in international law in chapter II of the present work. In the specific literature, sovereignty was defined as "the unique, thorough and indivisible supremacy, of the state’s power within the limits of the territorial borders and its independence in relation to any other power" [16]. Sovereignty is manifested in the independence of the state in all fields of political, economic, social and cultural life etc. and it materializes in establishing and carrying out its own internal and external independent policy. The two sides of the sovereignty constitute a whole, giving the expression of the indissoluble link between the internal and the external policy of the state. Sovereignty has the following essential features: ▪ exclusivity, ▪ original and plenary character ▪ indivisibility ▪ inalienability The exclusivity is manifested by the fact that the territory of a state can be subjected only to a single sovereignty [17]. The original and plenary character is determined by the fact that sovereignty belongs to the state and it is not assigned from outside, and the prerogatives of state’s power cover all fields of activity: political, economic, social etc. The inalienability represents the fact that sovereignty cannot be abandoned or given up to other states or international organizations. 267 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The mutual respect of sovereignty and national independence in relations between states, in the process of collaboration and cooperation between them, represents the sine qua non condition of normal viable relations, a climate of peace and understanding between nations. Aspects of the quality of subject of international law of states with complex structure The State, as social phenomenon, has known ,in its historical development, various forms. From the point of view of international law, states are classified according to their structure, as well as according to the duties the bodies that represent them have in international relations [18]. According to their structure, states are classified in: • unitary states, (prevalent in the organization of European states) and • composite states (represent the association between two or more states). The unitary state is a simple state unit, with a single public authority and full proficiency. It is characterized by the existence of a single body system of the supreme power, of the administration and justice. Even if a unitary state is divided into territorial units, or if they know a higher or lower degree of local autonomy, they are not likely to produce changes in its structure. The vast majority of world states are organized as unitary states (Romania, Bulgaria, Hungary, Poland, etc.). In international relations, the state appears as unique subject of international law. The composite states represent associations between two or more states. Throughout history, the composite states have experienced a variety of forms of association, starting with simple or traditional types: "personal unions" and "real unions" and continuing with federations and confederations. We should mention that, from the point of view of the international law, there are no differences between states as subjects of this law, be they unitary or composite states. This is because, regardless of their structure, the states are subjects of international law and are equal in rights. However, in the case of a composite state one can raise problems concerning the determination of the subject of international law and its legal capacity. So, it is necessary to establish, if only the composite state has the quality of subject of international law or this quality belongs also to the states that make up that state, as well as the limits of their capacity. For a better understanding of the real concept of the notionof state, we consider necessary to state the following forms of composite states, namely: ▪ the personal union ▪ the real union ▪ the confederation and ▪ the federation. The personal union represents the association between two states having as head of state or monarch the same person. This kind of union was an association between two sovereign states which continued to remain completely autonomous, but which were ruled by a single monarch. The personal union refers to the international situation of two countries that, although, in theory, were distinct from each other, they happen to have, in fact, the same sovereign. This union of states is characterized by "the union ensured by the monarch" and does not involve "the structural union" of the component states. Outside of this element, we must mention that states remain, legally, distinct subjects of international law. Such unions have been created in the past, when the sovereign of a state became at the same time and the sovereign of another country, by choice [19] or game of succession [20]. The personal union thus created does not become the subject of international law. Each member state of the union keeps its international legal personality, keeping also its own legislation, administration and justice, concluding treaties in its name, having diplomatic representations. The union is precarious and it will dissolve as soon as the coincidence that created it disappears. In some cases, the personal union can represent a precursory stage of creating a real union. The personal union of states does not involve any fusion of the international activity of the associated states. Accordingly, the legal relations that are established between the two states are international law relations and can be covered by the treaty. 268 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The real union represents the association of two or more states, with the same monarch as well as the joint body of representation in the sphere of international relations and in other areas of general interest (economic, finance, etc.)[21]. In terms of the constitutional, the legislative and the administrative, each of the member states of the union constitutes a distinct unit. Essentially, the real union is characterized by the parallel political-legal organization of the two states. It is asserted, especially in the foreign field, and this, practically, leads to a unified foreign policy. In such a union, the international personality of both the union and the states, depends entirely on the internal arrangements of the member states and third states ' attitude towards it. Even if the real union has some common features with the personal union [22], its own features are defining it as a distinct institution. The real union represents a desired and determined union, and not only a casual one. Therefore it is the tightest and most sustainable of all. The Confederation is an association of two or more states, in which the states retain their independence and the quality of subject of international law, creating at the same time common bodies with limited powers in areas of general interest. The member states of this association retain their legislative and executive bodies. The Confederation of states is formed on the basis of a treaty in which are mentioned the common prerogatives, usually in defence, finance and foreign policy. Distribution of competences is done by this federal pact, which is usually uneven. Thus, the essential skills remain at the component states, while the Confederation has competence limited to the administration of interests, expressly declared common. In case of uncertainty, the competence of the confederate states shall be presumed. The states that are associated in the Confederation shall create a joint body, called diet or congress [23]. Diet is only one central mechanism, which takes the form of a deliberative assembly of a diplomatic kind. Governments give to their representatives some imperative instructions to vote. Each delegation has one vote or the same number of votes. The federation represents a complex structure made up of several states that do not have the quality of state, within the meaning of the international law, but only the federal state has the quality of subject of international law [24]. Unlike the confederation, the federal state works on the basis of its own constitution as internal act. The relations between the federal states are ratios of national law and not international law reports, as in the case of the confederation. The federal state has federal state bodies, expressing its own will and competence, which it imposes as authority that overlaps the component states. The constitutional organization of federal state is submitted to some certainties in terms of the structure of state bodies and the distribution of state powers. Thus, legislative and judicial bodies have a predetermined character. The legislative body is bicameral, the lower House represents the local population, and the superior House ensures an equal representation of the states. In respect of the judicial review, it must be mentioned that in all the federal states, there is a Supreme Court (Supreme Court) which solves any disputes between the federal state and the member states or between member states themselves. THEORETICAL AND PRACTICAL PROBLEMS OF THE QUALITY OF SUBJECT OF INTERNATIONAL LAW – CASE STUDY – THE SITUATION OF PALESTINE 1947: the United Kingdom shall notify the United Nations Organization (UNO) to withdraw from the palestinian territory, which it administrates according to the system of mandates established by The Society of Nations Treaty. By resolution No. 181 of November 29, 1947, the United Nations Organization General Assembly has recommended division of the territory of Palestine into two States – Arabian and Israeli – to compile an economic union. Whereas the Palestinians Arabs refused this solution, on 14 May 1948, Israel has unilaterally proclaimed the independence. Following the wars in 1949, the "ten-day war” in June 1967 and the Yom Kippur war of October 1973, Israel occupies the Gaza Strip, the West, the West Bank and the Golan Heights. 269 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 1964: The Palestinian National Charter proclaims the right of Palestinian arab people on the territory of Palestine, as was delimited under the British mandates, and the right to determine the fate of the once they have obtained the liberation of their motherland, in accordance with the aspirations and on the basis of their agreement. 1967: It is adopted the Resolution No. 242 of 22 November 1967, in accordance with which: "the Security Council, Asserts its continuous concern over the seriousness of the situation in the Middle East, Stressing the inadmissibility of acquiring territories by use of force and the need to work for a fair and lasting peace, so that each state in the region can live in safety, Pointing out that all the member statest, through the acceptance of the Charter of the United Nations have committed themselves to act in accordance with article 2 of the Charter, 1. Asserts that complying with the principles of the Charter requires the establishment of a just and lasting peace in the Middle East which must also take into account the application of the following principles: (i) the withdrawal of Israeli armed forces from the territories occupied in the recent conflict; (ii) the waiving of any claim or proclamation of beligerence situation and the respect for the sovereignty, the territorial integrity and the political independence of every state in the area, as well as asserting their right to live in peace within internationally recognized and guaranteed borders, outside of any threats or acts of violence". 1970: the United Nations Organization General Assembly adopted resolution No. 2625 – the statement on the principles of international law concerning friendly relations and cooperation between states, in which it stipulates that all peoples have the right to determine their political status, in complete freedom and without any external interference. November 15, 1988: The Declaration in Algiers, the Organisation for the Liberation of Palestine (O.L.P) proclaims the establishment of the palestinian state, "despite of the historical injustices imposed on the Arab Palestinian people that has deprived it from its right to selfdetermination after the adoption of Resolution No. 181/1947 of the General Assembly that recommends dividing Palestine into two states, one Arab and one Jewish ... this resolution provides international legality conditions, that guarantee the palestinian people's right to sovereignty and independence." 1993: the Oslo-Washington agreements: 9 sepetembrie 1993-O.E.P. recognizes the state of Israel and its right to exist, and Israel recognizes O.E.P as representative of the Palestinan people. September 13, 1993- The Declaration of principles for interim autonomy agreements, at the initiative of the United States of America and the Russian Federation. In article 1 of the Declaration it is stated that "the objective of Israelo-Palestinian negotiations is the achievement of a permanent arrangement on the basis of Resolution No. 242 and 338 of the United Nations Organization Security Council.". The Declaration establishes a system of autonomy for the Palestinians from Gaza and the West Bank for a period of 5 years, during which it will finalise the negotiations for the establishment of a final status. The agreements authorize the creation of a Palestinian Authority, an entity that has certain tasks that they perform on a restricted area. 1994: The Resolution No. 904 adopted on 18 March 1994 by the Security Council of the United Nations Organizations: "the Security Council, deeply affected by the awful massacre committed against Palestinian believers gathered for prayer in the mosque of Abraham in Hebron on 25 February 1994, during the sacred month of Ramadamului, deeply concerned about the situation of the Palestinian victims in the occupied Palestinian territory, as a consequence of this massacre which highlights the need to provide protection and safety for the Palestinian people, Determined to overcome the negative effects of this massacre on the peace process, Taking into account with satisfaction the efforts made to guarantee the normal continuation of the peace process and inviting all the concerned parties to continue their efforts in this regard, [...], Recalling its relevant resolutions, which state that the Fourth Geneva Convention of 12 august 1949 is applicable to the territories occupied by Israel in June 1967, including Jerusalem, as well as Israel's responsibility in this regard, 270 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 1. Strongly condemns the massacre in Hebron and its consequences[...] 2. Requests Israel, the occupying power, to continue to adopt and implement the measures in order to prevent unlawful acts of violence from the Israeli colonies; 3.[…] 1.Challenges the initiators of the peace process, the United States of America and the Russian Federation to continue thier efforts in order to strengthen this process and to provide the necessary support in the implementation of the above-mentioned measures; 2. Reaffirms its support for the peace process in progress and requires the implementation without delay of the Declaration of Principles signed by the Israeli Government and the Palestine Liberation Organization in Washington on 13 September 1993.” May 4, 1994: There is an agreement between the state of Israel and O.L.P., the "GazaJericho" agreement, on the arrangements for the exercise of Palestinian autonomy. The Palestinian Authority has, in its field of activity, executive, legislative and judicial powers and responsibilities. The authority has the right to address Palestinian national emblem in the territory of the autonomous authority, to issue passports and postage stamps. It is also given skills in the field of civil status, being allowed to issue ID or residence cards and passports, even if one cannot speak of a Palestinian citizenship within the meaning of the international law, and in the occupied territories the Israeli citizens enjoy immunity from the jurisdiction of the Palestinian authorities. September 28, 1995: The Interim Agreement at Taba regarding all the measures in order to implement the Palestinian autonomy stipulates that Israel will continue to assume the overall responsibility of the Israelis to protect internal security and public order. O.L.P., as the representative of the palestinian people, has the ability to negotiate and conclude agreements with states and international organizations, but only in the economic and financial development. Israel assumes responsibility for external security and borders control and reserves the right to block the access to the occupied territories placed under Palestinian Authority. 2002: The Resolution No. 1397 adopted on 12 March 2002 by the Security Council of the United Nations Organization: "the Security Council, [...], attached to the vision in which two states, Israel and Palestine, to live side by side, within the known borders [...]"[25]. CONCLUSIONS It is undeniable that the problem of the quality of subject of the current international relations has a central place in the doctrine and practice of the international relations and of the international law governing these relationships because the whole motivation of the existence of the public international law is focused on determining the recipients of the principles, the norms and the rules that it contains, in its quality of law of coordination. The notion of subject of law is common to any legal order. It designates the entities that have the ability to participate in legal relationships governed by the specific rules of that legal order and they are therefore entitled to the rights and obligations within it. In the international law the notion of subject of law presents some peculiarities. The subject of national law is the holder of rights and obligations, and its ability to participate in legal relationships is required by law. In the national law it is precisely the law that establishes the subjects of law, regulates their ability to enter into legal relations, determines the extent of the rights that they can exercise and of the obligations undertaken in the framework of these reports. According to the law, subject to the national law are the individuals and the legal entities. The international law presents, from this respect, features that are determined by the peculiarities of international relations that are subject of legal regulation. The fact that the international relations are carried out with the direct participation of states as independent and equal entities in their rights excludes the existence, in this domain, of a "suprastatal" body, of a "Government" that determines, regulates or gives the quality of subject of international law. This quality belongs to, above all, of the state by virtue of its sovereignty. It can be also part of other 271 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 entities (peoples who are fighting for liberation, international organizations, etc.) to the extent and within the limits determined by the member states of the international community. The relations involving states and other entities with international legal personality are governed by the rules of the international law, and thus obtaining the character of some international law reports, analyzed by classical legal concepts:subject, legal content (rights and obligations) and object. The characteristics of these ratios are determined, however, by the legal situation of the participanting subjects, by their position towards the international law. From this point of view, the state, the main, elementary, original and fundamental subject, possesses this capacity not under the international law or the legal regulation, but by virtue of its sovereignty, under which it participates, by the agreement of will with other states, to the regulatory process, to the creation of the international relations and to the determination of the legal situation of other entities internationally. REFERENCES: [1] R. Miga-Beşteliu, Public International Law, C.H. Beck Publishing house, Bucharest, 2008, p. 82 [2] C. Edwin, Public International Law, Chemarea Publishing house, Iaşi, 2004, p. 112 [3] I.M. Anghel, Subjects of international law, Lumina-Lex Publishing house , Bucharest, 2001, p. 52 [4] G. Hegel, Philosophy of the principles of law, IRI Publishing house, Bucharest, 1996, p. 291 [5] Stelian Scăunaş, International public law, All Beck Publishing House, Bucharest, 2002, p. 83 [6] The Convention on the rights and duties of states. Signed at Montevideo on 26 December 1933, in force since 26.12.1934. Source: U.S., Department of State, Publication 1983, Peace and War: United States Foreign Policy, 19311941 (Washington, D.C.: U.S. Government Printing Office, 1943, pp. 198-203). www.academic.brooklyn.cuny.edu. [7] Article. 1 of the Convention on the rights and duties of states. Signed at Montevideo on 26 December 1933 [8] D. Popescu, A. Năstase, Public International Law, Sansa Ltd Publishing house, Bucureşti, 2001, p. 275 [9] In terms of areas of manifestation, the local jurisdiction of the state is virtually unlimited. The state is able to decide to regulate the most diverse fields, in the smallest details, from the constitutional organization to regulations on keeping public order, from the field of economy or of defence, until that of granting citizenship, collection of statistical data, etc. From the point of view of individuals, the state exercises jurisdiction over all persons who are within its territory, both natural persons and legal entities. [10] The Romanian Constitution of 1991, revised in 2003, art. 3. [11] The Dictionary of the modern Romanian language. – Bucharest: Petit Larousse illustrated, 1986, p. 825 [12] I.M. Anghel, Subjects of international law, Lumina-Lex Publishing house, Bucharest, 2001, p. 71 [13] The Romanian Citizenship Law No. 21/1991, republished in 2000. [14] Mihai Floroiu, Elements of private and public international law, UJ Publishing house, Bucharest, 2011, p. 104 [15] R. Miga-Beşteliu, Public International Law, vol. I, Edition 2, C.H. Beck Publishing house, 2010, p. 27 [16] Valentin Constantin, International Law, Legal Universe Publishing house, Bucharest, 2010, p. 225. [17] The Permanent Court of International Justice in the decision given in the Lotus case (1927) noted: "the first and most important ban imposed by the international law on a state is that, in the absence of a furlough contrary rule, it should not exert power in any form in the territory of another state. In this sense, the jurisdiction is, of course, territorial and may not be exercised by a state outside its territory, with the exception of a furlough rule arising from international custom or from a Convention ". [18] If, in the case of the federation, the foreign policy is the competence of the federal authorities, in the case of the Confederation, the member states retain the quality of subject of the international legal relations. [19] For example, personal unions between: Poland and Lithuania (1386-1569), in which the common sovereign was chosen each time by the Polish diet, given the inheritance laws of Lithuania; The union between the Netherlands and Luxembourg (1815-1890) was created on the basis of a decision of the Congress of Vienna in 1815. Also, the union between Spain and Germany, when the King of Spain, Charles I, was also the King of Germany – 1519-1556. [20] For example, the union of Aragon and Castile in 1474 by the marriage of Ferdinand V and Jezebel; the union of Burgundy and the Netherlands with Austria in 1479 as a result of the marriage between Maria, daughter of Charles the bold, with Maximilian of Habsburg. [21] Dumitru Mazilu, Public International Law, 5th Edition-II, vol. I, Lumina Lex Publishing house, Bucharest, 2005, p. 134 [22] For example, the physical identity of the head of state, the union of the two states etc. [23] Dumitru Mazilu, Public International Law, 5th Edition-V-a, vol. I, Lumina Lex Publishing house, Bucharest, 2010, p. 135 [24] As an example of federal States we can mention: Argentina, Austria, Australia, Belgium, Brazil, Canada, Germany, Switzerland, India, Malaysia, Mexico, the U.S.A., Russia, formerly USSR etc. [25] Beatrice Onica-Jarka, Catrinel Brumar, Daniela-Anca Deteşteanu, International Public Law. Specification of seminars, C.H. Beck Publishing house, Bucharest, 2006, p. 12 272 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 BIBLIOGRAPHY: 1. Andronovici, C., Public International Law, Chemarea Publishing house, Iaşi, 2004 2. Anghel, I. M , Subjects of International Law, Lumina-Lex Publishing house, Bucharest, 2001 3. Bilouseac, Irina, Doctrinal Concepts of Decentralization and its Principles, Revista METALURGIA International, ISSN 1582-2214, no.10, vol. XV, 2010, pp. 112-115 4. Constantin, Valentin, International Law, Legal Universe Publishing house‚ Bucharest 2010 5. Floroiu, M., Elements of public and private international law, UJ Publishing house, Bucharest, 2011 6. Mazilu, D., Public International Law, vol. I, Lumina-Lex Publishing house, Bucharest, 2005 7. Mazilu, D., Public International Law, vol.I, 5th Edition, Lumina Lex Publishing house, Bucharest-2010 8. Miga-Beşteliu, R., International Public Law, C.H.Beck Publishing house, Bucharest, 2010 9. Onica-Jarka, B., Brumar, C., Deteşteanu, D.-A., International Public Law, Specification of seminars, ed. C.H. Beck Publishing house, Bucharest, 2006. 10. Popescu, Dumitra, Năstase, Adrian, Public International Law, Sansa ltd Publishing house, Bucharest, 2001 11. Scăunaş, Stelian, International Public Law, All Beck Publishing house, Bucharest, 2002 Other sources: The Romanian Constitution of 1991 – revised in 2003; The dictionary of the modern Romanian language. – Bucharest: Petit Larousse illustrated, 1986 Romanian citizenship law No. 21\/1991. 273 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 DIRECT IMPLICATION OF EUROPEAN CITIZENS IN NORMATIVE PROCESS WITHIN THE EUROPEAN UNION Ph.D.Candidate Andrei MICU Academic of Economic Studies, Romania andumicu@yahoo.com Abstract: Direct participation, being understood as the possibility for non-institutional actors to take part in decisionmaking process, became the main legal mechanisms to ensure voice to citizens or persons affected in decision-making procedures of the EU institutions and bodies. The European Citizens' Initiative (ECI), as introduced by the Lisbon Treaty, allows citizens to request new EU legislation once a million signatures from seven member states have been collected asking the European Commission to do so. Two basic principles have to be respected for a proposal to be admissible. It must concern "a matter where a legal act of the Union can be adopted for the purpose of implementing the Treaties" and it has to fall "within the framework of the powers of the Commission to make a proposal," according to the regulation. In this context, further reflection should be made on what the added-value of the ECI is in general and how could it be an added value in the perspective of the European Citizenship. The analysis of the regulation on ECI reveals that one of the main it is to facilitate the collection of statements of support and organising a Europeanwide debate with the expectation that it will create enough political echoes for action. Also, more emphasis should be put on the final stage of the procedure, by providing more guarantees for quickly receiving an affirmative answer from the European Commission. Therefore, ECI represents a new democratic tool in order to decrease the democratic deficit in the European Union. Key words: citizens’ initiative, european citizenship, citizens’ rights participatory democracy, transparency principle, JEL classification: K 39 INTRODUCTION "We warmly welcome the introduction of the ECI. It is the first transnational instrument of participatory democracy in world history. With it, Europe enters a new territory of citizen participation. It is the result of nearly a decade of work," said Carsten Berg, campaign director at the ECI Campaign, a grassroots coalition of democracy advocates and NGOs dedicated to bringing the scheme to light. The growth of the political importance of Europe imposes to design a suitable and modern European polity, closer to its citizens. We are witnessing a transformation from Europe of the governments towards a Europe of the citizens, in which they take part in decision-making process. Only a democratic Europe will survive in the long run; one in which citizens see themselves not only as the object of the decisions made but also, especially, as their subject. [1] Created by European civil society, accepted by the Convention for a future European Constitution and stipulated by article 11, paragraph (4) of the revised Treaty on European Union (TEU), and article 24 of the Treaty on the functioning of the European Union (TFEU), European Citizens’ Initiative offers them the opportunity to get involved directly in EU politics for the first time. Based on these provisions, in May 2009 European Parliament issued a resolution requesting the European Commission to elaborate a proposal for the regulation on citizens’ initiative. [2] Therefore, in November 2009, Commission issued Green Paper on a European Citizens’ Initiative [3] and further in March 2010 drew up its Proposal for a regulation of the European Parliament and of the Council on the citizens’ initiative.[4] Now, we are in a decisive phase, being developed the legislative framework necessary to implement the mechanism for the direct participation of citizens in European decision making, namely citizens’ initiative. The present article begins by analysing the normative background of European Citizens' Initiative. This allows us to understand the potentialities and limitations of the procedure of the 274 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 participation in EU law and governance, by underlying the conditions that it has to fulfill in order to applying the procedure (section 2). It then examines the normative implications of elevating participation to one of the bases of democracy in the Union and proposes an interpretation of the legal consequences that may stem from Regulation (EU) no 211/2011 of the European Parliament and of the Council on the Citizens’ Initiative (section 3).Finally, the article discusses the liability of the main actors involved in the procedure. (section 4). It concludes that the normative framework establishes limits the discretion of the institutions in shaping participation practices, (section 5). LEGAL FRAMEWORK At present it has been drawn out the necessary legal framework for the implementation of ECI mechanism into european decisional process. Thus, para.4 of Article 11 of the Treaty on European Union provides that not less than one million citizens who are nationals of a significant number of Member States may take the initiative of inviting the European Commission, within the framework of its powers, to submit any appropriate proposal on matters where citizens consider that a legal act of the Union is required for the purpose of implementing the Treaties.[5] Moreover, the procedures and conditions required for such a citizens' initiative shall be determined in accordance with the first paragraph of Article 24 of the Treaty on the Functioning of the European Union: The European Parliament and the Council, acting by means of regulations in accordance with the ordinary legislative procedure, shall adopt the provisions for the procedures and conditions required for a citizens' initiative within the meaning of Article 11 of the Treaty on European Union, including the minimum number of Member States from which such citizens must come. In summary, from the text quoted above it might be detached three essential traits of ECI. First, such a citizens' initiative has to be developed at European scale, which implies one million signatures to be valid. Second, these signatures should come from a significant number of Member States; and third, after both former requirements are met, the Commission is “invited” to put forward a European legal act required for the purpose of implementing the Treaties. As we can see, the european treaties have provided only at level of principle the right of european legislative initiative accorded to european citizens; and it has been established that the procedure of ECI is detailed by regulation. Under these provisions two regulations were adopted: Regulation (EU) no 211/2011 of the European Parliament and of the Council on the Citizens’ Initiative,[6] and Commission Implementing Regulation (EU) no 1179/2011 laying down technical specifications for online collection systems pursuant to Regulation (EU) no 211/2011 of the European Parliament and of the Council on the citizens’ initiative.[7] THE CONDITIONS REQUIRED FOR AN EUROPEAN CITIZENS’ INITIATIVE As it is noted in legal doctrine, “the European Citizens’ Initiative (ECI) is the very first concrete tool of participative democracy above the nationa-state level which is not based on an invitation “from above”. The right of initiative vis-à-vis the EU Commission means that the citizens themselves have the right to invite the institutions to consider their ideas and proposals. The ECI also embodies and expresses a modern style of representative democracy – one which offers more direct participation by citizens in decisions on important substantive issues, in addition to indirect representation by elected representatives.”[8] ECI is not static instrument, it has to be understood as process that stretches across interdependent stages. This means that each stage has specific objectives and unfolding conditions. In addition, ECI is developed within well-established institutional and political context which decisively influence he outcomes of this “legislative process”. The success of the participation of European citizens at the EU’s democratic life through ECI largely depends on the extent to which the entire procedure is clear, simple, user-friendly and 275 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 proportionate to the nature of the issue which need a legislative act. Also, the conditions for supporting a citizens’ initiative by the citizens of the Union have to be similar, regardless of the Member State from which they come; ensuring a judicious balance between rights and obligations. In order to ensure that a citizens’ initiative is representative of interest, it should ensure as uniform and spread over an area as large signatories, therefore in this democratic process must attend a large number of citizens, from as many Member States. In this regard, regulation provides the minimum number of signatories coming from each Member States,[9] and the minimum number of states from which citizens must come set at one quarter of Member States. It is particularly important that the participants in citizens’ initiative should have the minimum age at which citizens are entitled to vote in elections to the European Parliament. They have to be informed about the conditions in which they can exercise this right of initiative. In order to support an citizens’ initiative the citizens of the Union have to complete a statement of support form for that initiative and thus becoming “signatories”.[10] In order to successfully carry through a citizens’ initiative, it is necessary to establish an organized structure, taking the form of a committee, composed of citizens, as organizers, coming from at least seven different Member States. The members of citizens’ committee are responsible for preparing and presenting its initiative the Commission. Moreover, the organisers shall designate one representative and one substitute, who shall be mandated to act on behalf of the citizens’ committee and to represent it in front of the institutions of the Union throughout the procedure. In consideration of ensuring the coherence and transparency in relation to proposed citizens’ initiatives and in order to avoid a situation where signatures are being collected for a proposed citizens’ initiative which does not comply with the conditions laid down in this Regulation, it should be mandatory to register such initiatives on a website made available by the Commission prior to collecting the necessary statements of support from citizens. THE PROCEDURE OF CITIZENS’ INITIATIVE First stage of ECI procedure is detailed in Article 4 of Regulation (EU) no.211/2011 and consist in registration of a proposed citizens’ initiative in one of the official languages of the Union, with an online register made available by the Commission. To be considered by the Commission, any citizens’ initiative shall cumulatively fulfill the following conditions: - the citizens’ committee has been formed and the contact persons have been designated; - the necessary information set out in Annex II, in particular on the subject matter and objectives of the proposed citizens’ initiative has been provided; - the proposed citizens’ initiative is within the framework of the Commission’s powers to submit a proposal for a legal act of the Union for the purpose of implementing the Treaties; - the proposed citizens’ initiative is not manifestly abusive, frivolous or vexatious; and it is not manifestly contrary to the values of the Union as set out in Article 2 TEU. If the above conditions are met, the Commission shall register the proposed citizens’ initiative under a unique registration number within two months from the receipt of the information set out in Annex II of the regulation.[11] Also, the Commission shall establish a point of contact which provides information and assistance. If the above conditions are not fulfilled, the Commission shall refuse the registration of the proposed citizens’ initiative and shall inform the organisers of the reasons for such refusal. At any time before the submission of statements of support, the organisers may withdraw a proposed citizens’ initiative that has been registered. In that case, an indication to that effect shall be entered in the register. The organisers shall launch the citizens’ initiative on own website and shall provide, for the register and where appropriate on their website, regularly updated information on the sources of support and funding for the proposed citizens’ initiative. 276 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 Therefore, “this proposal makes the ECI extremely accessible: even individual persons can launch an ECI”.[12] The second stage of the procedure consist in collecting the statements of support from signatories for a proposed citizens’ initiative, which, according to Regulation (EU) no.211/2011, may be done of support in paper form or electronically. In order to collect the statements of support in paper form, the organisers shall complete the forms as indicated in Annex III and which are in one of the language versions included in the register for that proposed citizens’ initiative. The information given in the forms shall correspond to the information contained in the register. Signatories may only support a given proposed citizens’ initiative once, and in this regard they complete statement of support forms made available by the organizers with only the personal data that are required for the purposes of verification by the Member States, as set out in Annex III.[13] In case that statements of support are collected online, these shall be electronically signed using an advanced electronic signature and shall be treated in the same way as statements of support in paper form.[14] The data obtained through the online collection system shall be stored in the territory of a Member State, which certify that this system have adequate security and technical features [15] in place in order to ensure that: - the possibility of submission a statement of support form online for natural persons only; - the data provided online are securely collected and stored, in order to ensure, inter alia, that they may not be modified or used for any purpose other than their indicated support of the given citizens’ initiative and to protect personal data against accidental or unlawful destruction or accidental loss, alteration or unauthorised disclosure or access; - the system can generate statements of support in a form complying with the models set out in Annex III, in order to allow for the verification by the Member States in accordance with Article 8(2). The organisers may use one online collection system for the purpose of collecting statements of support in several or all Member States, thus the models for the statement of support forms may be adapted for this purpose. The organisers may only start collecting statements of support through the online collection system once they have obtained the certificate, in accordance with the model set out in Annex IV. Therefore, the organisers shall make a copy of that certificate publicly available on the website used for the online collection system. Member States shall recognize the certificates issued by the competent authorities of other Member States. In order to be valid, the signatories of a citizens’ initiative shall come from at least one quarter of Member States and they shall comprise at least the minimum number of citizens set out, at the time of registration of the proposed citizens’ initiative, in Annex I.[16] Those minimum numbers shall correspond to the number of the Members of the European Parliament elected in each Member State, multiplied by 750. Signatories shall be considered as coming from the Member State which is responsible for the verification of their statement of support in accordance with the second subparagraph of Article 8(1). As has been stressed, “even if one wants to preserve a strong trans-European touch of the ECI, one quarter of the Member States seems to be a too high hurdle. It could be the case, that certain cross-border territorial entities have a common trans-national problem to solve.(...) In other case, even if the potential for one million signature would be given in the affected region, an ECI would not be successful as the signatures would only come from two or three Member State instead of the required seven.”[17] The entire procedure of collecting the statements of support shall be completed within a period not exceeding 12 months from the date of registration of the proposed citizens’ initiative. At the end of that period, the register shall indicate that the period has expired and, where appropriate, that the required number of statements of support was not collected. 277 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The third stage of ECI procedure is verification and certification of statements of support by the competent authorities from relevant Member State. The Article 8, para.1 of Regulation establish that relevant Member State is that state of residence or of nationality of the signatory [18], or the state that issued the personal identification number or the personal identification document indicated in the statement of support by a signatory.[19] For the purpose of the implementation of ECI procedure, each Member State shall designate one competent authority responsible for coordinating the process of verification of statements of support and for delivering the certificates provided for therein, and shall forward the identification features of the competent authorities to the Commission. The Commission shall make the list of competent authorities publicly available. The organisers shall submit collected statements of support to the competent authorities from relevant Member State and shall separate those statements of support collected in paper form, those which were electronically signed using an advanced electronic signature and those collected through an online collection system, using the form set out in Annex V of Regulation. Within a period not exceeding three months from receipt of the request, the competent authorities shall verify the statements of support submitted on the basis of appropriate checks, in accordance with national law and practice, as appropriate. After that, the competent authorities shall deliver to the organizers, free of charge, a certificate in accordance with the model set out in Annex VI, certifying the number of valid statements of support for the Member State concerned. For the purpose of the verification of statements of support, the authentication of signatures shall not be required. The fourth and last stage of ECI procedure consist in submission the citizens’ initiative for examination to the European Commission. For this purpose, the organizers shall obtain the confirming certificates and shall comply with all relevant procedures and conditions set out in this Regulation. They submit the citizens’ initiative to the Commission, accompanied by information regarding any support and funding received for that initiative, which shall be published in the register.[20] Moreover, the organisers shall make use of the form set out in Annex VII and shall submit the completed form together with copies, in paper or electronic form, of the confirming certificates. After the Commission received a citizens’ initiative and the related documentation, it shall publish it without delay in the register. Also the Commission shall receive the organisers at an appropriate level to allow them to explain in detail the matters raised by the citizens’ initiative. Within three months, the Commission shall set out in a communication its legal and political conclusions on the citizens’ initiative, the action it intends to take, if any, and its reasons for taking or not taking that action. This communication shall be notified to the organisers as well as to the European Parliament and the Council and shall be made public. Where the conditions provided by Regulation are fulfilled, and within three months a public hearing will be held during that the organisers shall be given the opportunity to present the citizens’ initiative in front of the European Parliament, together with such other institutions and bodies of the Union as may wish to participate, including the Commission represented at an appropriate level. In case that the ECI is rejected, the Commission should publish the reasons of this decision. The scholars emphasized that “there should be provision for any decision by the Commission to reject an ECI to be appealed before the Court of Justice.” [21] LIABILITY ISSUES From other point of view, we stress that the organisers shall be liable for any damage they cause in the development of a citizens’ initiative in accordance with applicable national law. In this regard, the Member States shall ensure that organisers are subject to appropriate penalties (meaning shall be effective, proportionate and dissuasive) for infringements of this Regulation and in particular for false declarations made by organizers and the fraudulent use of data. 278 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 The organisers of a citizens’ initiative shall ensure that personal data collected for a given procedure are not used for any purpose other than their indicated support for that initiative, and shall destroy all statements of support received for that initiative and any copies thereof in within the term provided by Article 9 of Regulation. Moreover, the competent authority shall use the personal data it receives for a given citizens’ initiative only for the purpose of verifying the statements of support, and shall destroy all statements of support and copies thereof at the latest one month after issuing the confirming certificate. Also, the organisers and the competent authorities from Member States shall implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing. In processing personal data pursuant to this Regulation, the organisers of a citizens’ initiative and the competent authorities of the Member State shall comply with Directive 95/46/EC and the national provisions adopted pursuant thereto, being considered as data controllers in accordance with Article 2(d) of Directive. CONCLUSIONS European Citizens’ Initiative (ECI) represents an absolute novelty, being the first democratic tool of transnational citizen participation in the world (G. Häfner, 2010). By developing the citizens' initiative mechanism at European level, the European legislator plans to strengthen the institution of European citizenship, improving democratic process within the EU. Based on a careful analysis of the whole procedure, we can identify its key element, namely the way in which the Commission will establish relationships with citizens, and the extent of it intends to exercise the powers conferred in this regard. From this point of view we refer to a high level of decision of the Commission in assessing the opportunity and admissibility of a citizens' initiative. The legal doctrine argues the necessity of an institutional mechanism to counterbalance the powers conferred on the Commission in this procedure, to avoid turning it into a pseudo-direct and pseudo-democratic tool. Thus was formulated the idea of developing a surveillance mechanism to the Commission by the European Parliament which stops any arbitrary measures taken by it. Only in this way European citizens can be brought closer to Europe, an idea formulated in the European Constitutional Convention. In this regard, as has been stressed in the literature, “the EP should perform an important task of acting as the guardian of the procedure and supporter of the institute, interacting with the ECI and possibly absorbing its suggestions and ideas where these are unable to get to the end of the procedure. The use of Art. 225 TFEU would be essential for creating a dual channel towards achieving a particularly well-accepted ECI within the EP. Also, the national parliaments, apart from monitoring compliance with subsidiarity, could be stimulated to deal with the issues raised, look further into and debate them. Apart from achieving the objectives, the ECI should be conceived as an important occasion for broadening debate, participation, quality of politics and create a common European home of greater trust. All this will depend on the attitude of the EU institutions and the spirit that animates the organising and implementing of this tool for popular initiative, the only survivor from the referendum proposals and direct, participatory democracy promoted within the European Convention on the future of Europe (2002-2003).Therefore, even if the ECI were only able to play a complementary role in the democratisation of the EU, this would already be a good result. Trying out this new democratic instrument, so that it is inclusive and stimulates European decision making at all levels, is certainly useful and the ECI can form a bridge between citizens and the EU, a channel for communication and exchange.” [22] 279 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 ENDNOTES [1] Gerald Häfner, A glimpse at legislation cookery, in Bruno Kaufmann (main author) “The European Citizens’ Initiative Handbook. Your Guide to the World’s First Transnational Direct Democratic Tool”, commissioned and published by GEF and IRI Europe, Brussels, Belgium, November 2010, pp.6 and subsq. [2] European Parliament Resolution of 7 May 2009 requesting the Commission to submit a proposal for a regulation of the European Parliament and of the Council on the implementation of the citizens’ initiative- P6_TA (2009)0389. [3] Green Paper on a European Citizens’ Initiative – COM (2009) 622 final: Brussels, 11.11.2009. [4] Proposal for a regulation of the European Parliament and of the Council on the citizens’ initiative COM (2010) 199 final. [5] Version of the Lisbon Treaty was published in the Official Journal of the European Union, C 115, Volume 51, on 9 May 2008. [6] Published in the Official Journal of the European Union, L 65, on 11 March 2011. [7] Published in the Official Journal of the European Union, L 301, on 18 November 2011. [8] Diana Wallis, Jo Leinen, Carsten Berg, Paul Carline, Bruno Kaufmann, Introduction – The Future of European Democracy has begun, in „The Initiative for Europe Handbook 2008”, by the Initiative & Referendum Institute Europe, edited by Carsten Berg, Paul Carline, Diana Wallis, Jo Leine &, Bruno Kaufmann, Bruxelles, 2007, p.7. [9] For the purpose of clarity, those minimum numbers should be set out for each Member State in an annex to this Regulation. The minimum number of signatories required in each Member State should correspond to the number of Members of the European Parliament elected in each Member State, multiplied by 750. [10] Para, Article2 of Regulation (EU) no.211/2011. [11] The Commission sends a confirmation of the registration of proposed citizens’ initiative to the organizers. [12]Bruno de Witte, Alexander Trechsel, Draga Damjanovic, Elin Hellquist, Josef Hien, Paolo Ponzano, Legislating after Lisbon, New opportunities for the European Parliament, European Union Democracy Observatory, Florence, 2010, p.7 [13] The Member State shall forward to the Commission any changes to the information set out in Annex III, and based on these, the Commission may adopt amendments to Annex III, by means of delegated acts, in accordance with Article 17 and subject to the conditions of Articles 18 and 19. [14] According to the Directive no.1999/93/EC of the European Parliament and of the Council on a Community framework for electronic signatures, of 13 December 1999. [15] Commission Implementing Regulation (EU) no 1179/2011 laying down technical specifications for online collection systems pursuant to Regulation (EU) no 211/2011 of the European Parliament and of the Council on the citizens’ initiative. [16] In case that any modification in the composition of the European Parliament occur, the Commission shall adopt, by means of delegated acts, in accordance with Article 17 and subject to the conditions of Articles 18 and 19, appropriate adjustments to Annex I. [17] Bruno de Witte, Alexander Trechsel, Draga Damjanovic, Elin Hellquist, Josef Hien, Paolo Ponzano, Legislating after Lisbon, New opportunities for the European Parliament, European Union Democracy Observatory, Florence, 2010, p.14 [18] As specified in point 1 of Part C of Annex III. [19] As specified in point 2 of Part C of Annex III. [20]. The amount of support and funding received from any source in excess of which information is to be provided shall be identical to that set out in Regulation (EC) No 2004/2003 of the European Parliament and of the Council of 4 November 2003 on the regulations governing political parties at European level and the rules regard. [21] Carsten Berg, The European Citizen’s Initiative process, in „The Initiative for Europe Handbook 2008”, by the Initiative & Referendum Institute Europe, edited by Carsten Berg, Paul Carline, Diana Wallis, Jo Leine &, Bruno Kaufmann, Bruxelles, 2007, p.61. [22] Salvatore Aloisio, Giorgio Grimaldi, Umberto Morelli, Antonio Padoa-Schioppa, The European Citizens’ Initiative:Challenges and Perspectives; in Democracy in the EU after the Lisbon Treaty, edited by Raffaello Matarazzo, Istituto Affari Internazionali (IAI)Research Papers, pp.142-146 REFERENCES 1. de Figueiredo, J. M., Ji, C. H., Kousser, T. (2011), “Financing Direct Democracy: Revisiting the Research on Campaign Spending and Citizen Initiatives”, The Journal of Law, Economics, & Organization, Vol. 27, No. 3, http://jleo.oxfordjournals.org 280 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 2. Häfner, G., (2010), “A glimpse at legislation cookery”, in Bruno Kaufmann (main author) The European Citizens’ Initiative Handbook. Your Guide to the World’s First Transnational Direct Democratic Tool, commissioned and published by GEF and IRI Europe, Brussels. 3. Ponzano, P., (2011),” A million citizens can request European legislation: a sui generis right of initiative”, ECAS, Conference on Citizens’ Initiatives: Getting Citizens’ Initiatives Started, Bruxelles, 17.03.2011, European University Institute. www.ecas-citizens.eu 4. Ponzano, P., (2010), “Le droit d'initiative législative de la Commission européenne : théorie et pratique” in Revue des Affaires européennes – Law & European Affairs, Editions Bruylant, Brussels, 2009-2010/1. 5. Šuchman, J., (2010) “European Citizens(’) (May Soon Take The) Initiative” The Columbia Journal Of European Law Online, Vol.16, 6. Thomson, J., (2011), "A Space inside Europe for the Public" before "A European Public Space" www.involve.org.uk 7. de Witte, B., Trechsel, A.H., (directors), Damjanović, D., Hellquist, E., Hien, J., Ponzano, P.. (2010), Legislating after Lisbon New Opportunities for the European Parliament, European Union Democracy Observatory (EUDO), Robert Schuman Centre for Advanced Studies, European University Institute Florence, www.eudo.eu 8. The Lisbon Treaty, consolidated version published in the Official Journal of the European Union, C 115, Volume 51, on 9 May 2008. 9. European Parliament Resolution of 7 May 2009 requesting the Commission to submit a proposal for a regulation of the European Parliament and of the Council on the implementation of the citizens’ initiative- P6_TA (2009)0389. 10. Green Paper on a European Citizens’ Initiative – COM (2009) 622 final: Brussels, 11.11.2009. 11. EU Regulation no.211/2011 on the Citizens' Initiative, from the Official Journal of the European Union http://eur-lex.europa.eu/JOHtml.do?uri=OJ:L:2011:065:som:en:html 12. Commission Implementing Regulation (EU) no 1179/2011 laying down technical specifications for online collection systems pursuant to Regulation (EU) no 211/2011 of the European Parliament and of the Council on the citizens’ initiative. 13. Foundation for European Progressive Studies, (2010) ,European Citizens’ Initiative, Summary of the Contributions, FEPS Jurists Network Meeting, www.feps-europe.eu 14. EurActiv, (2010) EU commissiner vows to block ”silly’ petitions, http://www.euractiv.com/en/future-eu/eu-commissioner-vows-block-silly-petitions-news-493794 15. European Commission, (2010) European Citizens' Initiative: giving citizens new possibilities to influence EU policy, http://europa.eu/rapid/oressReleasesAction.do?reference=IP/10/397&format=HTML&aged=0&lan guage=EN&guiLanguage=en, 16. European Commission, (2010) Speaking points for press conference on the "European Citizens' Initiative", (2010), http://ec.europa.eu/commission_2010-2014/sefcovic/documents/ speech_138_10_03_31_citi_initiave_en.pdf 17. European Commission, (2010), Stakeholder Hearing on the European Citizens' Initiative, http://ec.europa.eu/commission_2010-2014/sefcovic/documents/100222_citizen_initiave_en.pdf 18. Berg,C., Carline,P., Wallis,D., Leine,J. & Kaufmann,B (editors) The Initiative for Europe Handbook 2008, the Initiative & Referendum Institute Europe, Bruxelles, 2007. 19. Matarazzo, R.,(editor) Democracy in the EU after the Lisbon Treaty, Instituto Affari Internazionali (IAI)Research Papers, Edizioni Nuova Cultura, Roma, 2011. 281 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 INSTRUCŢIUNI UTILE PENTRU AUTORI / AUTHOR GUIDELINES RO R evista The USV Annals of Economics and Public Administration primeste articole, din toate domeniile economice, pe cele 5 sectiuni: Economie, comert, servicii Management si administrarea afacerilor Contabilitate-finante Statistica, informatica si matematica economica Drept si administratie publica 1. PREGĂTIREA ŞI FORMATAREA ARTICOLULUI Este recomandabil ca lucrarile sa fie bine structurate astfel încât sa asigure claritatea continutului precum si esenta temei tratate. Toate articolele trebuie sa prezinte cercetari originale care nu au mai fost publicate sau trimise spre publicare în alta parte. Lucrarile prezentate la conferinte sunt acceptate cu conditia ca ele sa nu fi fost publicate în întregime in volumul conferintei. Lucrarile vor fi redactate în întregime în limba engleza. Lucrarile vor fi recenzate in sistem blind review. Titlul lucrarii Se va scrie cu Times New Roman, caracter 14, bold, centrat în partea de sus a paginii, si se va scrie cu majuscule. Autorii lucrarii Numele lor se va scrie la un rând după titlul lucrării, centrat, precizându-se: titlul stiintific, universitatea/instituţia, localitatea, ţara si e-mailul. Se va folosi Times New Roman, caracter 10, cu litere mici. Numele si prenumele autorului/autorilor va fi scris cu litere bold, iar numele de familie va fi scris cu litere mari (caps). Rezumatul lucrarii Rezumatul se va scrie după autori, lăsând un rând liber înainte; trebuie sa cuprinda informatii suficiente pentru ca cititorii sa poata aprecia natura si semnificatia subiectului, caracterul adecvat al metodei de cercetare, rezultatele si concluziile lucrarii. Rezumatul nu este o introducere, acesta prezinta în sinteza rezultatele esentiale ale cercetarii. Rezumatul se va scrie cu Times New Roman, caracter 10, italic, justify. Este necesar ca el sa aiba un numar de 200-250 de cuvinte, spatiate la un rând. Cuvinte cheie Selectati 5-6 cuvinte cheie (cuvinte sau expresii) care surprind esenta lucrarii. Enumerati acesti termeni în ordinea descrescatoare a importantei lor. Acestia se vor scrie cu Times New Roman, caracter 10, la un rând liber după rezumat. Clasificare JEL Se va trece unul sau mai multe coduri JEL, in care lucrarea poate fi inclusa din perspectiva subiectului abordat. Lista cu coduri o gasiti la adresa: http://www.aeaweb.org/jel/jel_class_system.php Introducerea Pentru introducere, formulati scopul lucrarii, motivatia temei alese si explicati pe scurt modul de abordare si argumentele necesare. Înainte de introducere se lasă 2 rânduri libere. Continutul lucrarii Organizati corpul lucrarii utilizând titluri si subtitluri pentru a accentua atât continutul cât si claritatea acesteia. Titlurile şi subtitlurile se vor scrie cu litere mari, 12, bold, aliniate la stânga. Se va lăsa un rând liber înainte şi unul după. Trebuie avute în vedere urmatoarele: • terminologia recunoscuta a domeniului pentru a descrie orice subiecte sau proceduri experimentale folosite pentru colectarea si analiza datelor; • includerea metodelor detaliate, astfel încât cititorii sa poata urmari prezentarea materialului; • formularea rezultatelor în mod clar si succint; • evidentierea rezultatelor cercetarii si impactul acestora, atât global cât si specific. Textul lucrarii se va scrie cu Times New Roman, caracter 12, spatiat la un rând. Tabelele si figurile sa fie dimensionate si plasate în corpul lucrarii asa cum doresc autorii sa apara în revista. Trebuie avut grija ca acestea sa se încadreze pe o singura pagina. Continutul lor se va scrie cu Times New Roman, caracter 10, iar titlul coloanelor tabelelor se va scrie cu Times New Roman, caracter 10, bold. Titlul si numarul tabelelor vor fi pozitionate deasupra acestora, iar titlul si numarul figurilor, sub acestea. Atunci când este cazul se va mentiona si sursa. Numarul tabelelor si figurilor va fi amplasat în corpul textului, într-o paranteza, acolo unde se fac referiri la ele, de exemplu: (figure no. 1); (table no. 1). Graficele trebuie sa fie clar executate astfel încât sa ofere copii alb-negru cât mai lizibile. Numerotati toate ecuatiile si formulele folosite plasând numerele lor în paranteze, în dreapta acestora. Explicati abrevierile si acronimele prima data când apar în corpul textului, chiar daca au fost definite în rezumat. Nu se vor folosi note de subsol, dar se poate opta pentru unul din urmatoarele moduri de citare: - sunt permise note la finalul lucrarii (endnotes), situate înaintea bibliografiei si introduse manual. Ele se vor scrie cu Times New Roman, caracter 10, italic. Trimiterile bibliografice din textul lucrarii se pot numerota cu cifre arabe [1], [2] etc. - trimiteri in text intr-o paranteza specificand numele autorului si anul aparitiei lucrarii: (Johnson, 2000), (Johnson and Jackson, 2001) - lucare cu 2 autori, (Johnson et al., 2002) - acolo unde sunt mai multi autori, (Johnson, 2000; Peterson, 2001) - daca ideea se regaseste la mai multi autori, sau (Johnson, 2000a) si (Johnson, 2000b) - in cazul in care exista doua lucrari diferite ale aceluiasi autor aparute in acelasi an (a si b indicand ordinea in care apar la bibliografie). Se poate specifica si pagina in paranteza (Johnson, 2000, 250). Este obligatoriu ca autorii citati in text sa se regaseasca la 282 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 bibliografie. Concluzii Concluziile pot recapitula punctele principale ale lucrarii, dar nu trebuie sa reproduca rezumatul. Ele pot cuprinde aspecte legate de importanta lucrarii sau pot oferi sugestii referitoare la aplicatii ale acesteia sau directii de extindere a cercetarilor. Bibliografie Lista bibliografica, de la sfârsitul lucrarii, se va scrie în ordine alfabetica, dupa numele autorului, numerotându-se. Când anumite studii, lucrari, articole sunt publicate în volum, atunci se va mentiona numarul acestuia si paginile. Precizari importante • Articolele trebuie sa aiba 6-10 pagini, pe formatul A4, marginile stanga, dreapta, sus, jos: 2 cm. • Lucrarile trimise trebuie sa fie formatate în Word cu extensia doc. • Va rugam să nu numerotaţi paginile. • Articolele care nu respecta aceste instructiuni vor fi respinse inainte de a fi date la peer review. Vă rugăm să trimiteţi şi varianta în limba română a articolului, necesară pentru controlul ştiinţific. In acelasi document, veti pune mai intai articolul in engleza, iar apoi, in continuare, articolul in romana. Veţi primi un răspuns în urma procesului de recenzare. Vă rugăm manifestaţi foarte mare grijă pentru corectitudinea traducerii în limba engleză. 2. ÎNCĂRCAREA ARTICOLULUI ATENTIE: Trebuie sa stergeti numele din articolul MS Word pe care il veti incarca. Numele va fi introdus doar in formularul de inregistrare, iar articolului dvs ii va fi repartizat automat un numar de ordine. AVETI LA DISPOZITIE PE SITE SI UN GHID PENTRU UTILIZAREA PLATFORMEI ON-LINE. Pentru a putea incarca o lucrare, este necesar sa va creati un cont pe site-ul revistei : www.seap.usv.ro/annals. După ce primiţi acceptul publicării articolului, este necesară completarea unui formular de copyright, prin care garantaţi originalitatea articolului trimis. Revista apare bianual (iunie si decembrie). Lucrarile se vor incarca on-line, astfel: pana pe 31 martie pt nr.1 si pana pe 30 septembrie pentru nr.2. Pentru alte detalii sau noutăţi vă rugam urmăriţi site-ul revistei: www.seap.usv.ro/annals . EN T he USV Annals of Economics and Public Administration welcomes theoretical and empirical articles, from all economic fields, according to the 5 sections: Economy, trade, services Management and business administration Accounting-finance Statisitics, economic informatics and mathematics Law and public administration 1. PREPARING AND FORMATTING THE ARTICLE It is expected that manuscripts will be organized in such a manner that maximize both the substance and clarity of the document. All articles should report original research that has not been published or submitted for publication elsewhere. Papers presented at conferences are accepted, provided that they have not been published in full in Conference Proceedings. The papers will be all written in English. The papers will be checked in blind review system. Paper Title Must be in 12-point bold type, Times New Roman, centered across the top of the page and will be writen in uppercase. Paper Authors Author’s names will be written under the paper title after a blank line, centered across the page, single spaced specifing: title, university/institution affiliation, country and e-mail address. It must be written in 10 point type, Times New Roman in lowercase. The first and last name of the authors(s) will be written with bold, and the last name will be written with caps look. Paper Abstract It will be written after authors leaving a blank line before. The abstract must include sufficient information for readers to judge the nature and significance of the topic, the adequacy of the investigative strategy, the nature of the results and the conclusions. An abstract is not an introduction, it summarizes the substantive results of the work. The abstract will be written in 10 point type italic, Times New Roman, justify. It must have 200 to 250 words, single spaced type. Key words Select 5 to 6 keywords (words or expresions) that capture the essence of your paper. List the words in decreasing order of importance. All the key terms must be translated in English and attached to your abstract. It will be written in 10 point type, Times New Roman, after abstract leaving a blank line before. JEL Classification Please put one or several JEL codes, according to the subject of your paper. The codes can be found here: http://www.aeaweb.org/jel/jel_class_system.php Introduction For introduction, state the purpose of the work, the motivation of the chosen theme and, briefly explain your approach and the necessary arguments.Before introduction please let 2 blank lines. Paper Content Organize the body of the paper using titles and subtitles to emphasize both content and clarity. The titles and subtitles 283 The USV Annals of Economics and Public Administration Volume 12, Issue 2(16), 2012 will be written in caps, 12, bold, left aligned. Please let a blank line before and one after. Consider the following: • the accepted terminology of the field to describe any subjects or experimental procedures used to gather and analyze data; • include detailed methods, so readers could be able to follow the investigation; • state the results clearly and succinctly; • the implications of the findings and minutely discuss the impact of the results, both globally and specifically. Typeface must be 12-point Times New Roman type single spaced. Tables and figures should be sized and placed in the body of the paper just as the authors want them printed in the journal. Care should be taken so that tables and figures could be on one page. The tables contents will be written in 10 point type, Times New Roman and the heading of the tables will be in 10 point type bold, Times New Roman. The titles and numbers will be positioned above the table and the title and number of the figures bellow. When it is needed, the source will be mentioned. The number of the tables and figures are to be positioned in the body of the text, in a paranthesis, wherever they are mentioned, for example: (figure no.1), (table no. 1). The graphs must be executed clearly so as to give clear black and white copies. Number all the equations and formulas used positioning the numbers in paranthesis on their right side. Define abbreviations and acronyms the first time they are used in the text, even after they had already been defined in the abstract. Footnotes are not allowed, but you can choose one of the following citation ways: - endnotes at the end of the paper, situated before bibliography and introduced manually. They will be written in Times New Roman, size 10, italic. The bibliographic references in the text of the work will be numbered with [1], [2] etc. - citations in text in a parenthesis specifying the author name and the year of the work apparition: (Johnson, 2000), (Johnson and Jackson, 2001) – work with 2 authors, (Johnson et al., 2002) - work with several authors, (Johnson, 2000; Peterson, 2001) – if the idea is found at many authors, or (Johnson, 2000a) and (Johnson, 2000b) - in the case where there are 2 different works of the same author appeared in the same year (a and b indicating the order in which they appear at bibliography). It can be also specified the page in the parenthesis (Johnson, 2000, 250). Authors cited in the text must be found in the bibliography. Conclusions Conclusions may review the main points of the paper, do not replicate the abstract as the conclusion. A conclusion might elaborate on the importance of the work or suggest applications and extensions and extensions of the research. References Related to in-text referencing cite the name of the author(s) and year of publication (James, 1984), (Collins and Fremont, 1977 – for two authors) and (Collins et al., 1988 – for three authors). Also, references in the articles will be numbered with [1] and if there are more than one reference with, [1] – [2]. Sources should be in alphabetical order by author’s last name, the list being numbered. When certain studies, research, articles are published in a volume, the volume numbers and pages will be specified. Important Specifications • Articles must be at least 6 to 10 pages long in the style A4 sheet, margins left, right, top, bottom: 2 cm. • Submitted documents must be in PC-formatted Word (.doc) file. • The articles that don't respect specified guidelines will be rejected before they are sent to peer review. Please do not number the pages of your work. • Please do not number the pages of your work. 2. UPLOADING THE ARTICLE ATTENTION: You must delete your name from the MS Word article you upload. You will enter your name in a form and will be assigned automatically a number to your article. You will receive an answer after the scientific check of your article, after the paper review process. A GUIDE ABOUT HOW TO USE THE ON-LINE PLATFORM IS AVAILABLE ON OUR SITE. In order to upload a paper, you must create an account on the journal site www.seap.usv.ro/annals . After you receive the acceptance of the article publication, you have to fill in a copyright form, in which you guarantee the originality of the article you sent to us. The journal appears twice a year (June and December). For the first number of the review, the manuscripts should be submitted on-line until 31 March and for the second number, until 30 September. For other details or news, please check our site: www.seap.usv.ro/annals . PENTRU COMENZI VA RUGAM SA NE CONTACTATI PE ADRESA DE E-MAIL A REVISTEI MENTIONATA ANTERIOR. FOR COMMANDS, PLEASE CONTACT US BY E-MAIL AT THE JOURNAL ADDRESS MENTIONED BEFORE. 284